Hey I had a few auido drop outs on the True HD Track. I have a Yamaha RX-V3800 and the Panasonic BD-30. Anyone else having issues or is it my disc?? I tried rewinding the parts that droped out and it played fine. I have the 1.6 firmware for the BD-30 installed.

Hi Cole,

I had the same issue when watching this on my Samsung BDP1400. Audio is being pumped through an Onkyo 875.

Not sure what the problem is, hope someone can shed some light on this

Had the same thing two times. BD-30 and Onkyo PR885.

I had it several times throughout with my Panny BD30 and Onkyo 605.

This is upsetting. granted, my daughter & wife doesn't care, but it's like nails down a chalkboard to me.

I wonder if this is the same type of dropout problem the Warner Led Zepplin BD release has on the TrueHD track?

Has anyone tried listening to the plain Dolby Digital stem of the TrueHD track to see if it is intact?

Hmm, I watched this the other day with no dropouts.... Yamaha RXV-2600, Panasonic dmp-BD10, audio via hdmi and latest BD player code.

I wonder if this a Onkyo/Panasonic thing? I will have my copy tomorrow and I can test it on my BD30 and my Sony-S300 which is hooked up to my Onkyo 705. I also can test it on my Pioneer 94 receiver along with the PS3 on my other system.

I wonder if this is the same type of dropout problem the Warner Led Zepplin BD release has on the TrueHD track?

It doesn't sound (pardon the pun) like it, because on that disc the dropouts are in definite spots. The OP said he went back over the parts again and they played fine.

I'm still waiting for my copy from Amazon. How frequent are the dropouts, and how long are they?

I watched it in its entirety and had not had any dropouts using Dolby TrueHD. I am using Denon 3800 via analogs.

This is Disney's first title with Dolby TrueHD I believe. They should never have abandoned PCM.

My copy from Amazon is due for delivery on Wednesday, and now I'm getting nervous. And I just today got my new receiver to listen to the fancy audio...

This is Disney's first title with Dolby TrueHD I believe. They should never have abandoned PCM.

Not true, Canadian 'Cars' comes with TrueHD vs PCM

But how does the 'does everything but MA' BD player(PS3) do with decoding it?
The PS3 plays pretty much any BD you put into it without issues(knocking on wood). In fact it is probably the most dependable optical player I've ever had. I hope that holds true in 3 years.

Panny BD10 ,no audiodrops at all.

Is this one of those Java titles?

Check out the BD30 threads....This is a BD30 issue most likely as it is not just Onkyo owners experiencing these drops. Other TrueHD discs are doing the same thing that were not dropping with FW1.3 for me but are now with 1.6.

Check out the BD30 threads....This is a BD30 issue most likely as it is not just Onkyo owners experiencing these drops. Other TrueHD discs are doing the same thing that were not dropping with FW1.3 for me but are now with 1.6.
Slightly OT, and probably not a really good all-inclusive test, but FWIW--I watched the BD version of 300, selecting the Dolby TrueHD soundtrack; equipment used were a BD30 (f/w 1.6) and a Denon 3808 receiver (f/w 1.57), w/ audio/video signals being passed via HDMI. At least for the first 60 minutes of the movie (I was not able to finish watching it), I did not hear any audio dropouts. Of course that's not to say that there might not have been any dropouts had I not stopped the movie...or that there may not be any dropouts if I were to watch the first hour again at a later time...but at least during that one session I did not hear any dropouts w/ a BD30/TrueHD combo.

Slightly OT, and probably not a really good all-inclusive test, but FWIW--I watched the BD version of 300, selecting the Dolby TrueHD soundtrack; equipment used were a BD30 (f/w 1.6) and a Denon 3808 receiver (f/w 1.57), w/ audio/video signals being passed via HDMI. At least for the first 60 minutes of the movie (I was not able to finish watching it), I did not hear any audio dropouts. Of course that's not to say that there might not have been any dropouts had I not stopped the movie...or that there may not be any dropouts if I were to watch the first hour again at a later time...but at least during that one session I did not hear any dropouts w/ a BD30/TrueHD combo.


Are you using 1080/24p?
Toe,

This might be disk related. Will be interesting to see as more folks pick up Enchanted to see how many report audio drops.

Maybe. If someone with another player besides the 30 can bitstream this TrueHD track it might help nail down the issue to disc or player.

The credits are rolling. No drop outs on my BD10. Enchanting film. Disney does know how to do it. Sleeping Beuaty already in my preorder from Amazon. BD10 is showing TrueHD track being output and my Denon 3806 has no problem with it. Video and audio through HDMI.

Experienced the audio drops outs here also with BD30 and Onkyo 805 with Enchanted. BD30 is on 1.6 firmware. 2 or 3 audio drop outs in all, lasting for a split second.

Hi Cole,

I had the same issue when watching this on my Samsung BDP1400.
Not sure what the problem is, hope someone can shed some light on this

Same here. This is the 2nd Disney disc I have problem with. The first being Ratatouille. Contacted Samsung Canada and they told me it's a firmware issue (for both Ratatouille and Enchanted).

No audio drop outs here using the PS3, and Onkyo 705. Looked and sounded great.

No audio drops Samsung 1400>Onkyo 805 but the last 20 or so minutes of the movie I had a sync issue. Audio lagged the video. First time I've noticed this on any Blu-ray (or HD-DVD).

Toe--1080/60i.

In any case, I loaded Enchanted into my BD30/Denon 3808/Panny 768p plasma setup...Dolby TrueHD bitstreamed to the Denon via HDMI; there were two audio dropouts that I was able to discern during the entire movie--one at around the 12-minute mark, the other at around the 26-minute mark. However, when I replayed the movie from the beginning I did not get dropouts at those time marks...but did observe another dropout at a different spot.

No dropouts here either; using a PS3 w/ Harman Kardon AVR 247.

Many players don't decode this audio track bitstream.

Anyone have a BD30 without the latest firmware having a problem? I only have the FW when I initially bought the player when it came out. I'll try to get hold of this BD to test.

PS3 and Denon 3808 no dropouts or any other problems.

I experienced 2 momentary audio drop outs, one at the start of the movie and once during the ball (Panny BD-30 and Denon 3808) . One other idiosyncrasy, using the Harmony 880, the menu would consistently advance two steps for each push of the button. I could not get into the audio set-up menu, it kept skipping over it. I finally had to pull out the original remote to get it to work properly. Never had that problem with any other disk and I have ~170 Blu-ray disks.

Watched it last night with no dropouts on my Ps3 + Onkyo 605.

No problems with the PS3.

Watched this yesterday, had to try loading 3 times before audio would play at all. During 3/4 of the movie had horrible audio lag and I mean horrible. have a BD10 going to a 705. Have 100 BR and HD discs and this was first one w/a problem. Gave it to a friend to watch later in evening. He as a Sony 300 and also had problems w/disc. So---------has to be a faulty disc.

I had 3 audio drop-outs, BD 30 and Onkyo Pre-Pro. Great movie though.

Watched this last night. Had about half a dozen audio dropouts at various places in the movie. They only lasted for a second or less. I was going to return for a new disc but that might be pointless. I have a BD-30 with FW 1.6 and Onkyo 605. Interesting.

enough with these Java discs, Disney!

Any owners of this title contact the player manufacturer?

I contacted Samsung but was told to wait for the next FW revision. The same story they told me about Rataouille problem I'm having... and that was 2 firmwares ago.

Um, Disney...kindly go back to PCM please. Thank you.

Watched it last night and had no problems, sound worked perfectly and was in sync and was able to access menus. Panasonic 10a, Yamaha 1800 and Harmony 880 remote.

Watched it last night and had no problems, sound worked perfectly and was in sync and was able to access menus. Panasonic 10a, Yamaha 1800 and Harmony 880 remote.

It's obviously a bitstreaming problem. No one with a Panny 10a is having a problem (TrueHD sent to the receiver as PCM).

Who is bitstreaming Dolby TrueHD and not having audio dropouts?

It's obviously a bitstreaming problem. No one with a Panny 10a is having a problem (TrueHD sent to the receiver as PCM).

I'm not bitstreaming TrueHD and still have the hiccups.

I had no audio drops with bitstream last night with brand new Enchanted disk.

What is your setup? Just curious. I'm still trying to decide if I should trade the disc for another one.

I just tried the disk and I had a few droupouts and all of a sudden I lost the sound and only got a very loud hiss. I was afraid that I would blow the speakers the noise was so loud. I could not get sound back even when I paused the disk. I had to go to setup and go to Dolby digital and than return to Dolby True HD before I got the audio back.

Using BD30 going to Onkyo 605 1080/24 Dolby True HD, firmware 1.6.

I too had the problem!!!!! I have the Onkyo 605 and the panasonic 30BD player. I had drop outs and at one point just load hissing when using the TRUE HD track. I also at firmware 1.6 on my player.

Last night while watching Enchanted I had 8-9 audio dropouts. I have the Marantz SR8002 and the Panasonic BDP30K (with firmware 1.6).

I have played it three times on my BD10AK with no audio issues at all.

Last night while watching Enchanted I had 8-9 audio dropouts. I have the Marantz SR8002 and the Panasonic BDP30K (with firmware 1.6).

Has anyone contacted Panasonic about the audio dropouts?

BD30 and Integra 9.8. Maybe 1-2 dropouts...however, they could not be recreated when I went back. So my guess is not the disc but the player.

Watched last night (TRUE HD).... Sony BDP-S500 BD player Halcro Logic Surround processor (LPCM passing thru Lumagen Radiance). Zero problems.

An amazing soundtrack as well!!!

My first viewing of Enchanted provided us with an annoying A/V synchronization mismatch. This is the only disc in my collection to do so up to this point. I'll watch it again and see if the TrueHD track behaves like this again. I'll also try the other soundtrack options and see what's up.

Lee

I would not be surprised if this is related to that trivia game somehow.

On the first playing of the Dolby HD track I lost sound and got loud hissing noise. I cleaned the disk and played it again with no issue. It is a very strange problem.

I am reporting.....I had a audio drop out with Enchanted tonight. I am running True-HD with a Pannisonic BD30 and Onkyo 805. I have firmware 1.6

Anypone have tried with Pionner BDP95FD? I will get enchanted in 10 days but might cancel if this happens to that blue ray player... :confused:

Also had several dropouts, and the hissing sound half way through. Fast forwarded, and no problem. Using a Panny BD30 connected to a Denon 3808

Mark

Just finished watching Enchanted. No audio dropouts or audio issues whatsoever with TrueHD.

Equipment:

Blu-Ray Player: Sony PS3
Receiver: Sony STR-DG1000
Projector: Optoma HD-72
Connection: HDMI

All controlled by Harmony 890

PS3 outputting TrueHD via LPCM

Movie was great by the way!!!

I had about thirty dropouts with the TrueHD disk, both in loud scenes and soft ones. I have all Sony ES equipment: 2000ES and STR-DA5300ES receiver.

Gary

No dropouts for me with a PS3 decoding the TrueHD track for PCM output to a Denon 4306.

I saw in another thread that someone had a bad synch problem when decoding the track internally with the new Denon 3800 BD player.

.

I saw in another thread that someone had a bad synch problem when decoding the track internally with the new Denon 3800 BD player.

That was me. Quite annoying to hear such great fidelity when the lips don't match the words........:(

I went back and rechecked my A/V synch setting in the 3800. It was still set to HDMI (which worked perfectly with almost 100 discs tried so far), and the analog out audio was ahead of the video by at least one syllable.

If anyone believes that a different setting would solve this, I'd be interested in hearing theories.

Lee

I have the sony s500 and the onkyo 605, and I have been experiencing the dropouts on the Dolby TrueHD as well. I have the latest firmware and have the sony on HDMI audio set on auto. Havn't had the problem with Rat...

What is this?

Also, the first animated sequence shifts to 4:3, and then the film returns back to widescreen....what???? the rest of the film's animation is not this way...

I watched it on both of my setups all the way through and have had Zero problems with the True-HD track.. Sammy BDP-1400 over multichannel analog to Pioneer Elite receiver and PS3 to Onkyo 605 via HDMI.

Just got done watching it. Had about 5 to 6 audio drop outs through the movie. I have:

Blu-ray: Panasonic BD30
Receiver: Yamaha RX-V1800

I hope Panasonic reads this thread. It seems that people are having issues with the BD30 and many different receivers. It is not only Onkyo. It could be a bad disk but the fact that there do not seem to be issues with the PS3 makes me think that it is some kind of issue with the BD30. Hope it gets resolved with the next firmware update. Please keep calling Panasonic and be sure to get a case number.

Is anyone else having the 4:3 shift issue with the opening animation sequence!!!!!!

Zero issues with my Sony ES player...

No dropouts here on either the one I bought or the netflix rental.

Is anyone else having the 4:3 shift issue with the opening animation sequence!!!!!!

Is something set up wrong? It's supposed to be about 1.78:1 (maybe 1.66:1) at the beginning with the animation. This is windowboxed in the center of the 2.35:1 frame, so on a 16x9 set you should see black bars on all sides. When she gets to New York, it widens to 2.35:1 for the rest of the movie.

Is that what is happening?

Be sure your are outputing Dolby True HD. There is no issue on the standard track.

Some of the players will not decode or output through bitstream Dolby True HD.

Please also list all the equipment you are using.

I had a 2 split second audio drop outs in different places. I didn't really even think about it until i noticed a lot of other people noticed it too. I am on a Samsung p1400 and have had very few problems on it so far. Hooked up via analog 5.1 to onkyo receiver and 46" samsung dlp.

Had guests over tonight for a viewing....5 dropouts. I warned them beforehand that it would probably happen as I had already watched it a week ago with the same issues, but in one scene tonight it dropped out for a good 5 seconds or more. I'm calling Panasonic on Monday.

I experienced multiple audio dropouts with the TrueHD tract which could only be resolved by pause/play manouver. I am using the LG BH200 with the March firmware bitstreaming via HDMI to a Denon 3808ci.

No drops outs on a Sony S500.

With a Panasonic BD30 and Yamaha 1800 I had audio drops with a rented copy from Block Buster. Then with the same equipment and a purchased disk that finally arrived from Amazon, I had no drops. At this point I think patience is required prior to absolutely diagnosing it is a disk/player/receiver problem. Something clearly not right. Its not clear as to what that is yet.

You are the only one reporting this. I don't say this to be rude or to doubt you - it's just that no one else has reported that bitstreaming TrueHD from a BD30 works for them, so statistically your report is in the minority.

Could you test again, making sure that you're bitstreaming TrueHD? The dropouts are random, so it is theoretically possible that you got through a whole playthrough without a dropout occurring. Some more test data confirming that your disc is working perfectly might help diagnose this problem.

That was me. Quite annoying to hear such great fidelity when the lips don't match the words........:(

I went back and rechecked my A/V synch setting in the 3800. It was still set to HDMI (which worked perfectly with almost 100 discs tried so far), and the analog out audio was ahead of the video by at least one syllable.

If anyone believes that a different setting would solve this, I'd be interested in hearing theories.

Lee


I had lip sync problems as well. My AVR is a Denon 4308, BD player is a DVD2500BTCI.

Did you try playing D-files? I couldn't. The choices didn't show up. (New Game, Continue, ETC) I hit select on the remote and it started anyways. But when the 1st question popped up, I answered it. But it didn't disappear afterwards. Its like the Java froze up. But the movie kept on playing.

just watched whole movie start to finish last night sony spd-1 , onkyo 9.8 , no dropouts at all ,, just passing along

I hope Panasonic reads this thread. It seems that people are having issues with the BD30 and many different receivers. It is not only Onkyo. It could be a bad disk but the fact that there do not seem to be issues with the PS3 makes me think that it is some kind of issue with the BD30. Hope it gets resolved with the next firmware update. Please keep calling Panasonic and be sure to get a case number.


Agreed that this is most likely a BD30 issue.

Screened the title on Friday evening.
PS3 Dolby TrueHD (in this case using the PS3's ability to downmix into digital audio (coax) two channel, run into a Lexicon MC12B).
We heard 5-6 short sub-second dropouts.
David Boulet was in the audience and we both had the same observation after finishing the film.
We didn't try to back up and reproduce the behavior.
Matt

No audio drop out on PS3 with Pionner Elite receiver. I used my PS3 instead on my standalone Blu player because I didn't want to ruin the movie for wife and daughter with any possible drop outs.

Is something set up wrong? It's supposed to be about 1.78:1 (maybe 1.66:1) at the beginning with the animation. This is windowboxed in the center of the 2.35:1 frame, so on a 16x9 set you should see black bars on all sides. When she gets to New York, it widens to 2.35:1 for the rest of the movie.

Is that what is happening?

Yes-but why does the animated sequence switch to anamorphic at the end of the film when you see Nancy with the Prince?

No audio dropouts for me. I'm using PS3 to Onkyo 805. Had TrueHD track playing sent as PCM.

You may be right, it could be a disk issue. There are all kinds of quality control issues with HD disks. HD had issues with dual disks until firmware and disk quality improved. It seems the Blu group is having some issues with some disks. I wonder if there is any relation to the video codec used. I Am Legend probably used VC1. I don't know what was used on Enchanted. It could also be a disk quality control issue. I hope Panasonic does some testing this week. This could give us answers to the dropout problem.

jsmiddleton4,

Haha sorry man, I didn't know there was some big basketball game tonight. I didn't mean you had to test right now - just eventually. Thanks for doing so, however. Your information was most helpful.

It seems my initial theory was correct - your 2nd disc had audio dropouts as well. This is Disney's first TrueHD track, so their implementation of it could either by slightly wrong, or just using a part of the spec that the BD30 (and some other players it seems) don't have fully functioning code for yet. The fact that it plays fine in the PS3 and some other players makes me tend to believe the latter, but we will have to see how Pioneer responds.

Yes-but why does the animated sequence switch to anamorphic at the end of the film when you see Nancy with the Prince?

I don't know what you mean by anamorphic, but I will check that out when I watch it proper. I was playing that trivia game the first time (I had seen the film before, and I don't remember if it changed at the end). I still suspect that game or some other issue with BD-J could have something to do with this, but when you play the game you have to listen to Dolby Digital.

Well watched Enchanted on my Sony S-300, and not one audio drop out, in fact the audio was excellent along with the PQ.. Kids loved the movies and I enjoyed it... the only thing I did notice is when the movie started it seemed like the animated part at the beginning was in 4:3 mode?

Well watched Enchanted on my Sony S-300, and not one audio drop out, in fact the audio was excellent along with the PQ.. Kids loved the movies and I enjoyed it... the only thing I did notice is when the movie started it seemed like the animated part at the beginning was in 4:3 mode?

Yes! Oh my god! After two long days of thinking some setting was wrong I looked at the back of the disc and it says 1080p High Definition/2.35:1/1.85:1 Storybook Beginning! Okay, still not sure why they pillarboxed it, and confused because the end is 2.35:1.

I'm going to watch the film again and listen for anymore audio dropouts; I just installed sony's 3.6 firmware update for my S500. Thanks guys.

Yes! Oh my god! After two long days of thinking some setting was wrong I looked at the back of the disc and it says 1080p High Definition/2.35:1/1.85:1 Storybook Beginning! Okay, still not sure why they pillarboxed it, and confused because the end is 2.35:1.

They did that because it's supposed to open up to 2.35:1. If they had transferred the beginning in a 16x9 mode that filled the screen, the effect wouldn't work because the screen would just get shorter, rather than wider. It would also not work for CIH setups.

The frame changes size to give the effect of her old school style princess is out of place. The Simpsons did the same thing. Why is it such an issue?

Didn't the Led Zeppelin disc have TrueHD audio dropouts with samsung players?

Video information does say that I am a girlie man for watching this movie again.....

Classic! :)

So what did Panasonic say after they were contacted with this problem? Aren't we to the point of trying to get them to confirm there is an issue with this BD that needs to be resolved?

No audio dropouts experienced using Denon DVD3800BDCI decoding TrueHD to MPCM via HDMI to a Denon AVR.

mw....

Was it Dolby TrueHD then?

And I'm sorry but I don't know who David Boulet is?

Edit: If you used coax and downmixed it was the dolby digital core, not Dolby TrueHD. So that's why I'm asking.

JS:

Mr Boulet posts as 'DaViD Boulet' here. He will be putting up a BD review of Enchanted on DVDFile soon.

To my understanding, if you use the PCM output option on the PS3 since FW 1.8x, either a)the full TrueHD lossless bits are first decoded and then downmixed to two channel PCM for SPDIF outputs or b) The 2 channel lossless MLP side mix gets ported to PCM for ouput. David confirmed with Roger Dressler at Dolby that the PCM selection on the PS3 is outputting lossless bits and thinks it is following path a). If path b) were used, it is possible that you would simply hear whatever was put into the 2 channel side mix. I could easily have this incorrect. Perhaps others can chime in on the point. (I am not religiously tied to either view, but have heard a decidedly better sound with the PCM downmix on BDs with TrueHD through the Lexicon).

Another point of consideration is that it is likely that I am not on the latest FW rev for the PS3 and that affects the dropouts we heard. Will check that and report back.


Matt

Just watched on BD30 F/W 1.6 24fps TrueHD via hdmi to Yamaha 1800. Brand new just opened purchased disc without scratches. Multiple audio dropouts with receiver flashing to PLII. It seems to me the receiver is losing the audio stream. Dropouts are not repeatable if disc "rewinded". I turned off 24fps and still had dropouts. EZ Sync off also had no effect. I know these settings shouldn't effect the audio stream, but I seem to remember reading an analog audio problem in an HDDVD player that the workaround involved changing the digital output settings, so I thought I'd try changing some settings.

I seems the people without problems, i.e. PS3, are internally decoding and not bitsreaming the TrueHD. it also appears to happen with several players and receivers. My guess would be a problem in the authoring that may or may not be fixable by F/W updates to the players. Since this is disney's first TrueHD, i believe, andit happens in multiple manufacturer's players, I would bet the blame is with them.

I am experiencing the same audio drops during Enchanted, Ratatouille and Meet The Robinsons. No issues with Pirates 3, Cars or Harry Potter 5. Built an HTPC with an Lite On blu-ray drive running vista x64 ultimate...audio through SPDIF to Sony receiver. I am glad that I am not the only one experiencing these issues..makes me believe it is the disk and not my config.

Watched for first time last night. Good movie. Had audio dropouts (2-3, lasting about 1 second each). BD30 and Onkyo 805.

no audio drop outs for me either.... PS3 and Onk 705 (purchased movie)
Tru HD thru LPCM

Multiple audio dropouts on Enchanted disc.
Panasonic BD30 v1.6
Pioneer Elite 92TXH
Bitstreaming True HD

I don't know if this is a hardware or software problem,so I'm returning disc to Amazon.They're return policy is great I called them about the audio problem and I'm getting a refund for disc.Amazon also emailed me a return shipping label so I don't have to pay for shipping return.

Run it thru with LPCM... See what happens?

Run it thru with LPCM... See what happens?

I don't want to go thru the trouble of connecting all those extra cables.If it's a firmware problem I'll wait for the next update,if it's with the disc,I'll purchase a new one once they resolve the problem.:)

I don't want to go thru the trouble of connecting all those extra cables.If it's a firmware problem I'll wait for the next update,if it's with the disc,I'll purchase a new one once they resolve the problem.:)


LPCM goes via HDMI. You don't need to do a thing but change your HDMI audio output in your receiver from Bistream to PCM.... Takes a minute. The audio is identical to bitstream (it is just decoded in the player rather than the receiver). All your erceiver's post processing is still applied, too. That's it. I bet it solves the issue. I run TRUE HD via PCM.

LPCM goes via HDMI. You don't need to do a thing but change your HDMI audio output in your receiver from Bistream to PCM.... Takes a minute. The audio is identical to bitstream (it is just decoded in the player rather than the receiver). All your erceiver's post processing is still applied, too. That's it. I bet it solves the issue. I run TRUE HD via PCM.

The Panasonic BD30 can't internally decode truhd or dts master like the BD10.

The Panasonic BD30 can't internally decode truhd or dts master like the BD10.


Ah...You're right.. Oh, well.:)

Ah...You're right.. Oh, well.:)

Thanks anyway...
Why would that setup fix the audio dropout problem?

Thanks anyway...
Why would that setup fix the audio dropout problem?

It seems that most who are having the problem are passing the track as a bitstream rather than having the player decode.

LPCM goes via HDMI. You don't need to do a thing but change your HDMI audio output in your receiver from Bistream to PCM...

Don't ya mean "player" ;)

I watched this tonight, I had 3 dropouts (very quick) within the first 15min of the film. Everything was perfect after that.

Panasonic BD30
Denon 3808

Greetings,
Watched it this evening. Audio was outstanding. No drop outs with Panny 10A using 7 ch analog outs. SirDrexl could be right.
Dom

Finally got around to this disc with the Family tonight.

I had at least 3 audio drop outs in the first half of the movie 2 that were around .5 second and then one that lasted about 3 seconds.

Panny DMP-30 1.6 firmware
Integra 9.8 1.4 firmware

Both ran bitstream via HDMI.

just purchased Independence Day and it also has audio drop outs through out the whole movie, about 30 of them, I counted. Using my PS3, hdmi cable direct to Vizio 47p tv and audio toslink direct to my SonyE900ES preamp. Listening to DD soundtrack. No dropouts while playing the David Gilmore Live blue-ray. My PS3/60 has never had a firmware upgrade. Could that be the probem?

My PS3/60 has never had a firmware upgrade. Could that be the probem?

Umm, yes. Download the new firmware which will make your PS3 Profile 2.0

i had 2 annoying screeching audio glitches. they only stopped until i hit stop and then had to go back in thru scene selection. first during the well scene and second during the ball. i am using a bd30 and onkyo 805. was going to exchange the disk but now i am not sure if its the disk or the panny. i am going to try to clean it and see if that does anything....

I watched it this AM (wish I had my time back). I didn't experience any drop outs.

Panny BD30 to PE 92THX

Bomber

As a matter of interest are Disney repressing Enchanted?

I have had it on order from amazon.ca and received an e-mail advising that they don't have a date for availability.

As a matter of interest are Disney repressing Enchanted?

I have had it on order from amazon.ca and received an e-mail advising that they don't have a date for availability.

why would anybody order from .ca when .com pricing is far cheaper?

why would anybody order from .ca when .com pricing is far cheaper?

Good question. BTW, Amazon.com is showing it in stock as of today. I bought a copy from them a couple of weeks ago and it arrived in about 4 days.

the bomb...

That's the problem. You can watch it one time, NO audio drops. Watch it the next, tons of them.

Quite frustrating to track down.

Thanks for the insight. I didn't know it was so random. Good thing is, I guess i won't be experiencing any drops since I won't be watching that movie again.

Thanks

Bomber

Here's a new (for me) wrinkle to this whole Enchanted audio dropout issue--the other day I was watching it w/ some guests...encountered one dropout (no surprise there)...then later on during the movie there was another one. What made this particular dropout unique was that it wasn't a momentary one--the audio (apparently) cut out and did not return (video was still playing fine). I say "apparently" only because I figured after waiting around 10 seconds or so that it wasn't coming back; pausing/unpausing the player (Panny BD30 w/ f/w 1.6) didn't work, nor did switching to a different source and back on my Denon 3808 AVR...only after I power-cycled my AVR did the audio return. Note--the Denon did not completely lose audio on all sources; I was still able to hear audio when I switched to my SAT source input.

Hard to say whether this extended dropout may have been a disc issue, a player issue, an HDMI cable issue, or a combination of those issues...but after power-cycling the Denon, there were no further extended dropout incidents for the remainder of the movie.

I watched Enchanted yesterday and there were 3 or 4 random audio drops. I have a Panny BD-30 and Integra DTC 9.8. After reading through this thread, it seems that most people who have experienced the dropout have Panny BD-30.

Finally got to see it tonight. Had 3 seperate dropouts in Tru HD during playback. Damn disc also locked up in the menu had to on/off the player to remove it!


Panasonic BD30 1.6 firmware
Denon 3808CI

Watched this for the second time last night and there were no dropouts. Same as before. Samsung 1400 & Onkyo 705, bitstreamed.

Btw this is not affecting only Enchanted but all movie with TrueHD soudntrack bitstream to an AVR. I tried I AM LEGEND and it did the same thing. I had 2 drop in the first 15 minutes.

So it's a BD30k + Bitstream + TrueHD thing. I use 24Fps too might be a combo of all that...

Ry.....

That is correct. Some issue with Dolby TrueHD. While at first 24fps seemed to be connected some how, folks with non-24fps also had the same issue.

I have not had this problem with any TrueHD disc,just with Enchanted.I have watched I Am Legend multiple times with no audio dropouts.I do not have BD30 set up at 24fps.

Panasonic BD30 bitstreamed to Pioneer Elite 92TXH

Hmmm, I just ordered this title. I will have to see how it plays for me when it arrives. I will be using a PS3 through an Onkyo 705, so I won't be using bitstream.

Hmmm, I just ordered this title. I will have to see how it plays for me when it arrives. I will be using a PS3 through an Onkyo 705, so I won't be using bitstream.

I don't think anyone with a PS3 has reported dropouts yet, and that may be because it seems to be a problem with passing the track as a bitstream. It plays fine through my 605.

I just tried a second copy of the Enchanted and I only had two quick dropouts. On the first disk I lost sound and all I got was a loud hissing noise that I was afraid would blow my speakers. This is the second disk I had this issue on only with Dolby True HD or DTSMA both bitstreamed. I continue to think it is a disk issue and Panasonic must come up with better error correction on the BD30 with a firmware update. I am not returning the bad disk since I also own a PS3 and I want to test it after the firware update for DTSMA on Tuesday.

I had multiple dropouts bitstreaming from the BD30 to my Onkyo 605, one of which resulted in constant loud static until I reset the HDMI handshake. Same thing happened to me on Walk Hard.

Playing both fine on my PS3, so it's probably something on the discs that the BD30 is not responding to well.

Bunkaroo, were you using Dolby True HD on playback on both the BD30 (Bitstreamed) and the PS3? I had the same issue with my first Enchanted disk making me think that there are some bad disks out there. As we know the reject can be higher for Blu-Ray disks and this disk may have gotten past quality control. I would love to have Panasonic test this disk because it could help them develop a firmware with better error correction that may solve the problem.

Bunkaroo, were you using Dolby True HD on playback on both the BD30 (Bitstreamed) and the PS3? I had the same issue with my first Enchanted disk making me think that there are some bad disks out there. As we know the reject can be higher for Blu-Ray disks and this disk may have gotten past quality control. I would love to have Panasonic test this disk because it could help them develop a firmware with better error correction that may solve the problem.

Yes I decoded TrueHD on the PS3 and bitstreamed from the BD30.

I might have heard one quick dip when I first started it up on the PS3, but I attributed that to skipping ahead fast to where I was when I stopped watching it on the BD30. I watched the final 70 minutes on the PS3 with no issues. Things were much worse on the BD30 with this disc.

My guess is with some discs like this and Walk Hard, there is something about the way the audio is authored that is not being handled gracefully by players. Bitstreaming players like the BD30 seem to have more of an issue with it than decoding players. It may also have something to do with the presence of branching like on Walk Hard of the game on Enchanted which can run during the movie.

Also, I watched The 6th Day, which was 2 hours long, on my BD30 bitstreaming with no dropouts whatsoever.

I think you are correct since the issue does not come up on all Dolby HD or DTSMA disks.
It could be an authoring issue that can be fixed with a firmware update. JS in another thread on the BD 30 has let us know that Panasonic has found something and is working on it.

Just played "The Enchanted" for the first time with no audio dropouts using the new v. 2.2 firmware update for the Panasonic BD30! Yeah!

Just some added info, this is not a Panasonic player problem.

I watched in on my Pioneer Elite 05FD running via HDMI to my Pioneer SC 07 and it had two audio drops. Mine stopped all sound. I had to pause, rewind a bit, and then play and the sound came back no problem. It also did not skip at the same point.

It must be some problem with the authoring of the disc that doesn't play nice when bitstreaming. PCM no problem.

Also, my universal remote doesn't play nice with the menu either. When navigating, it automatically does TWO steps instead of one. No problem with any other Blu Ray disc so far . . .

Why there are so many inconsistencies and handshake problems I'll never know but once again I think this is a disc specific issue and not anything to do with any particular player or receiver . . .

Dennis