I have a bad Children of Men combo that I traded for (hopefully it wasn't intentional :( ) that I'd like to exchange, but there's no direct links to CS on the website that I can find. I found another thread here with an address, but when I sent the e-mail it was returned.

Thanks

I used this page in the past and received a prompt reply:

http://www.universalhidef.com/supportrequest.aspx

Good luck.

is there a similar page or email for Warner? I have a superman returns combo that gets stuck at a certain point even though the disc surface looks decent.

is there a similar page or email for Warner? I have a superman returns combo that gets stuck at a certain point even though the disc surface looks decent.

on Warners FAQ page there is an address and instructions for exchanging faulty disks
I exchanged my HD DVD SR for the BD SR no problem

on Warners FAQ page there is an address and instructions for exchanging faulty disks
I exchanged my HD DVD SR for the BD SR no problem

do you have a link for that FAQ page? i looked around the warnerbros and wb home video and the wb hi def pages and didn't find a FAQ link. of course, i'm sure if will be completely obvious once you tell me. :)

thanks.

Any update on the Warner exchange page?

I looked on their website also and can't find any info about exchanges.Any help would greatly be appriciated.

I used this page in the past and received a prompt reply:

http://www.universalhidef.com/supportrequest.aspx

Good luck.

Thanks for the link, I just fired off a request about my Elizabeth:tGA disk not working. Hopefully, they can send me a new one.

Any update on the Warner exchange page?

I looked on their website also and can't find any info about exchanges.Any help would greatly be appriciated.

Just order a new one from WHV. They probably won't charge you anyways.

It's like gambling to get free movies! Great site. I've received 11, and paid for 3. That was bout six months ago, so I don't think they're ever going to charge my card for the other 8.:)

Thanks for the link, I just fired off a request about my Elizabeth:tGA disk not working. Hopefully, they can send me a new one.

I now have a return envelope being sent to me to send the disk in to be replaced. Hopefully, I can get this taken care of soon.

I got the letter two days after they said they would send it. The disk was mailed out and hopefully in 14 - 28 days, I will have the replacement.

And Yesterday, I got the Replacement disk along with a free case, Sans artwork, in the mail. :)

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