View Full Version : SA 8300HD Timeshift and Recording Issues


HDPhish
03-24-08, 04:47 PM
I just went and swapped out my 8300 because it seemed to be getting buggy as time went on. I assumed the hard drive was having issues.

Well, the new one is doing the EXACT same thing.

Here's the issue. (It's gonna sound weird, so I'll explain it best I can...)

Lets say I'm watching ABC-HD for a while. Hours. Watching live TV. There's absolutely no visible symptom that anything is wrong.

I go to pause or rewind and suddenly, all by itself, it time-shifts back by several hours. So live, I'm watching a show that's on at 7pm (Jeopardy), I hit pause and suddenly it's playing a show that was on from 4-5pm (Oprah). All the content inbetween is "missing". Rewinding backwards goes through the 4-5pm show. Fast forwarding jumps right back to live TV. Everything from 5pm to 7pm is gone.

Ultimately, by itself it's weird, but not a huge issue. It resolves if I switch channels and then switch back.

The big problem is this.... like I said, there's no outward sign there's a problem until I try to rewind or pause. BUT if that same channel needs to record something later in the day it will not record it. It will look like it's recording it. It will show in the recorded list (red) WHILE it's recording, but as soon as the show ends it's gone forever. It's deleted from the recorded list. It doesn't exist.

Mind you, there IS no conflict. It's not trying to record more than 2 shows at a time (I'm very careful of this). Like I said, it will actually show it's recording the show... red light, red title in recorded list, the whole nine yards. But the minutes the show is over, it's gone. If I'm still on the channel and try to rewind, I'm suddenly time-shifted back by several hours... letting me know that everything in the "void" could not be recorded properly.

I've lost several shows this way now. I can't be 100% sure, but it seems to be happening mostly on ABC (could just be I record a lot of stuff on ABC).

Like I said, I thought it was the box and returned it and got a new one... it was sealed and in the box. Is this some fatal flaw in the software? It's become REALLY annoying now that I can't rely on the box to do what it's supposed to... to actually RECORD SHOWS.

PS. This has been going on for at least 2 months. I finally swapped out the box thinking it was a hardware issue. I haven't even had the new box a week yet.

HDPhish
03-24-08, 08:27 PM
I'm posting this here because it was in the "8300 Sara Tips & Tricks" thread... It may be the same issue ????

Found this post in a search, but no resolutioncould be found:I am getting the same thing, most all the time. If I hit PAUSE, or any input that would involve the buffer, all works fine from then on. Like it has to be "triggered" to start working, regardless of how long the channel has been on.

Another odd buffer glitch is sometimes when hitting the "replay" button, the darn thing goes all the way back to the start of the buffer! Very irritating to fast forward to find where you were in a 3 hour+ football game! I have to use reverse play to avoid this.

Has this been identified? I am on Oceanic Time Warner in Hawaii. Just started searching, so do not have SARA version info yet. I am not using HDMI, as one poster thought might be the problem.

Anyone know anything about this?

danno321s
03-24-08, 08:43 PM
Are you using a eSATA drive? If so, you can not fwd/rwd live tv. You must hit 'record' first, then watch the program from the saved shows list (it may take awhile to copy buffer to file so be patient).

HDPhish
03-24-08, 09:18 PM
Are you using a eSATA drive? If so, you can not fwd/rwd live tv. You must hit 'record' first, then watch the program from the saved shows list (it may take awhile to copy buffer to file so be patient).

Nope. No external drive. My 8300HD is vanilla.

I've been doing some research and thinking more about this... It seems like the buffer somehow gets "out of sync" with live TV. This morning was the first time we experienced this since getting the new box, and the only thing I can think of that was different was when I woke up this morning the screensaver had kicked in. I hit "any button" on the remote to get to live TV but didn't actually notice the pause/rewind problem until an hour or so later when I tried to pause.

I may stay up tonight and test my theory that the screensaver is causing the "out of sync buffer" problem... If that turns out to be the issue, I have to figure a way around it...

HDPhish
03-26-08, 10:21 AM
I haven't been able to replicate the problem since my last post, even letting it go into screensaver/sleep mode.
I also got a random shut-down last night at the worst possible moment (of course)...