Hi All -

I just had Dish installed to replace my Comcast install. I really like Dish so far except for one thing: The optical audio out on both of my ViP722's doesn't work.

I've tried it on two of my receivers, with both of my DVR's, with 2 different optical cables.

I've tried adjusting the audio stream under Dolby Digital setup, doesn't fix it.
I've tried adjusting the audio sync between Standard/Hi-Def, doesn't fix it.

The installer didn't know what the issue was.

Dish's tech support didn't know what the issue was.

I can see that the laser is activated on my 722's and it does pass through the cable on the other end.

I'm at my wits end here.

Any ideas?

Is the connection on the 722 loose? I have heard of one other 722 owner who had a broken TOSlink connector on the DVR.

Here are the settings I use on mine:

Dolby Digital/PCM
RF Mode

Ted

Turns out I had 2 bad optical cables in a row... pretty strange that my DVD player works with the "bad" one though...