I got my DMR75VS back today from Panny's 130 flat rate fix. Good deal. NOW... when I hooked it all back up, it wants to go through the setup. Now, the unit does not respond to the remote.

They replaced DVD burner.
They replaced Digital PCB.
They updated firmware.

When I plugged it up... trying to do the 'setup' and none of the remote buttons are functioning the Panny. The TV buttons that are programmed are working OK so I know it is not the batteries. But, went ahead and replaced them anyway.

Also, have a Harmony 880remote and the Panny is not responding to those commands either.

The LCD on the Panny says SET 1 on every remote command sent.

Any ideas? I can't do anything without the remote?

Thanks in advance.

Did you send the original remote along with the main unit?

I think the Panasonic repair center needs to be contacted and they need to know what happened. My guess is that they will say that they did nothing to affect the remote.

"SET 1"??? Is this the remote code setting so that one can use two Panasonic devices with two remotes so that they don't interfere?

I did not send the remote with the unit. They specifically said to send nothing except for the unit itself.

Yes, every button says "SET 1" when I push.

I will be PO'd if they say that they did nothing to effect it... I will just have to say, it worked before I sent it in.... or I would have added that to the Fix this for $130 list.

I was thinking there is a certain push button sequence you have to do after doing the firmware upgrade to synch the remote again.

Set 1 indicates that the machine is set to control code #1. To set your Panasonic remote to control code #1 hold down the 1 button and the ENTER button at the same time for several seconds.

Later if you want to change the machine's control code to #2 or #3 go into setup and change the machine's code. Then change the Panasonic remote's code to the same number by holding down that number button and the ENTER button at the same time for several seconds.

See the DMR-E75V Operating Instructions Table of Contents entry "When other Panasonic Products respond to this remote control" (page 17) for more detail.

If your Harmony remote is of the learning type it may have learned the remote codes you taught it with your Panasonic remote set to control code #2 or #3. Since there are only three machine codes you will want to try codes #2 and #3 on your machine to find the one your Harmony remote uses, and then set your Panasonic remote for the same code.

MY SAVIOR !!!

Thank you so much. I sure appreciate it. I was starting to get upset that I was going to have to send the unit back with the remote for something silly.

Thank you. Also, thanks for the quick response. You should sleep better knowing you helped someone sleep tonight. I probably would have woke up atleast 5 times and got up to try something else.

Jafische,

Here is the text from the DMR-E75V Operating Instructions:

Change the remote control code on the main unit and on the remote
control (the two must match) if you place other Panasonic products
close together.

Use “1”, the factory set code, under normal circumstances.

Preparation
≥Press [DVD].
[1] While stopped
Press [FUNCTIONS]. (l 47)
[2] Select “SETUP” with [3, 4, 2, 1] and press
[ENTER].
[3] Select “Set Up” with [3, 4] and press [2, 1].
[4] Select “Remote Control Code” with [3, 4] and
press [ENTER].
[5] Use [3, 4] to select the code (1, 2, or 3) and
press [ENTER].

The code on the unit has been set.

[6] While pressing [ENTER], press and hold for
about 2 seconds the numeric button ([1], [2] or
[3]) corresponding to the code you selected in
step 5.

The code on the remote control has been set.

[7] Press [ENTER].

I posted this (not nearly is well) in the other thread, but it should fix it.

What's weird... I recall setting up the Harmony remote and having some problems with it. I thought it kept displaying "SET 1" on the unit.... which would indicate the unit was already set to "Set 1"... if that is so, somewhere along the line... my remote got hosed and changed to 'Set x'.

Either way... you saved my night. I did exactly like you said... Pushed [1] and [Enter] for about 3 or 4 seconds... I noticed the unit display "SET 1" and I kept on... after the 3 or 4 seconds the display showed the dvd timer... I crossed my fingers... kissed the kids... hit the [Pause] button... and BAMMMM. Works.

The Panasonic design allows up to three units to be used simultaneously. I actually have three units in my "workstation" where I copy vhs tapes to my DVD recorders. Whenever I push any button on any of the remotes, the other two units complain that they are set to use different codes. It is a good feature so you know what the correct unit is, but it gets annoying.

I would have been tempted to tell you to look up the error in the manual, but unless you have the manual in PDF form and can search it, that won't work too well. It is poorly written, and not laid out too well either, so if you didn't find it in the print copy of your manual, don't feel too bad. I recommend you get a PDF version and use it. The machine has lots of capabilities that many owners don't even know about.

Currently I have two rooms with three Panasonic DVD recorders or combo recorders in each room. I place a sticker with the control code on each remote and each machine so I'll know what I'm doing.

During my dubbing project I had four Panasonics combo recorders running at the same time as well as two Toshiba VCRs and two identical RCA CRT TVs set up in the same room. I had one Panasonic and one Toshiba set below the table to isolate the remote signals. The RCA TVs were also kept somewhat isolated. The Toshiba VCRs and RCA TVs do not have multiple control code choices. The Panasonics and one of the Toshibas were set up cable-ready or to an antenna for OTA reception. I used a Pelican System Selector PL-970 (under $20 at Circuit City) and RF switches to be able to monitor the setups and recording progress. This setup worked well even though there were occasional mistakes. With completion of the ten month-long dubbing project the equipment has been reconfigured and simplified.

One room has a Westinghouse widescreen LCD HDTV and the Comcast digital cable box and one of the RCA TVs set OTA and to the cable box through a Panasonic DVD recorder.

The other room has a Dynex widescreen LCD HDTV with a variety of connections, one cable-ready, as well as to the Panasonic DVD recorders and one combo recorder, one of which also receives a Panasonic passthru from the digital cable box in the next room. One of the Panasonics is also set OTA and may be fed to the Dynex or the other RCA TV. Most folks would find it difficult to figure out this setup. For instance, when I'm watching the Dynex through the component inputs I have to remember to have the Pelican set to position one in order to have sound. (I suppose that I could buy another component cable to feed the Panasonic component output to one of the Pelican inputs and from there to the Dynex component input. Why didn't I think of that before?)

I quite regularly use all 3 remote codes in my setup. In my main room I have a EZ-25 setup for remote code 1, a EZ-30 setup for remote code 2 and my new EZ-28 remote code 3. Luckily all the remotes look slightly different so it's easy to tell them apart. I think it's a nice thing Panasonic has done this, don't know how many mfg's have done this, but it sure comes in handy for multiple setups.
Note my new Panasonic DVD player(which I just returned today) was setup for only remote code 1 and could not be changed. It's one of the reasons I returned it. My Sony player does not interfere with any of my Panny's remotes.

Well, I guess the multiple-DVD-recorder-in-one-room-club has more members than I thought. I agree, it's a valuable thing that Panasonic did when they went with the three ID code setup.

But I've got four!

How long did it take from the time you sent unit out until you got it back? I have a dmr-e80h that needs to be repaired.............

Ozzman90210,

In August 2006 I had a DVD drive failure with my first DMR-ES30V purchased new in early September 2005. I called Panasonic. They e-mailed RMA information and a link to a UPS shipping label that I printed out. I packed the machine in its original box and included the e-mailed RMA and my list of observations concerning the machine, and then took it to UPS. The RMA included the Panasonic account information for billing shipping charges to Panasonic. Then my Panasonic was on its way to the Panasonic Service Center in Illinois.

Within two weeks my Panasonic was back in my hands. It has performed well since then.

This is the corporate Panasonic Service Center that offers warranty service. They also offer out of warranty flat-rate repairs for $130.00, including shipping:

Panasonic Service Center
1590 Touhly Ave
Elk Grove Village, IL 60007

1-888-439-2676

Thanks for the useful information. I think I shall send mine out for repair...

ozz

Well, I guess the multiple-DVD-recorder-in-one-room-club has more members than I thought. I agree, it's a valuable thing that Panasonic did when they went with the three ID code setup.

Count me in: DMR-E100/EH75V/EH50 all in the same room (used to have an E80 also but I sold that a while back - as a result I couldn't use the E80/E100 at the same time because they shared REMOTE 3 CODES LOL!)

ozzman, I think it was only a week from the time I sent my e100 till I had it back. One note: it must be shipped from a UPS STORE. One interesting comment, at the store, they had to look up some shipping numbers or codes; said it was the first Panasonic they had had brought in, they "get lot's of Toshibas." Kind of reassuring.

Oh, what did they (Panasonic) do? Replaced the hard drive and updated the firmware.
I had bought it used on eBay and got the two-year Square Trade warranty. Fortunately, it failed within the two years, and I was reimbursed for the $130, no problem.

ozzman, I think it was only a week from the time I sent my e100 till I had it back. One note: it must be shipped from a UPS STORE. One interesting comment, at the store, they had to look up some shipping numbers or codes; said it was the first Panasonic they had had brought in, they "get lot's of Toshibas." Kind of reassuring.

Oh, what did they (Panasonic) do? Replaced the hard drive and updated the firmware.
I had bought it used on eBay and got the two-year Square Trade warranty. Fortunately, it failed within the two years, and I was reimbursed for the $130, no problem.

Sweet..................Also mine after the finalization of the disc goes directly to incompatible disc. I tried all of the things I read here and it still doesnt work. Will they fix this problem?

You wouldn't have a lot to lose by calling Panasonic tech support for some interactive step-by-step consultation.

I got a hold the the tech center today finally and they told me that I had to pay to ship it there and the 130 dollars included return shipping. I thought they paid it both ways.

ozz

They DO, or at least DID, pay shipping both ways. It has to be shipped from a UPS STORE, not just a UPS office. And it is $130 plus tax, but not plus shipping. Also, for repair, you have to talk to the DVD Recorder repair center, not just the regular tech support center. I don't have the number handy; it has been given on this forum, probably should be in a sticky.

Did a little looking, I don't know how to post a link, but a search for Elgin should get some results. Anyhow, here is the phone number: 1-847-468-4453. Thread title is "Panasonic Service Center (Elgin, IL)", around 8-21-07.

Did a little looking, I don't know how to post a link, but a search for Elgin should get some results. Anyhow, here is the phone number: 1-847-468-4453. Thread title is "Panasonic Service Center (Elgin, IL)", around 8-21-07.

RT-

FYI - If you need to post a link to a thread or forum post simply right click on the "Link" hyperlink in the upper right hand corner of each post and then click on "Copy link location" or similar in the dialog box that pops up. You can then simply past (cntrl-v) the link into your reply and when you post your message the link will show up as an active hypertext link to whatever thread you wanted to reference. HTH

Count me in: DMR-E100/EH75V/EH50 all in the same room (used to have an E80 also but I sold that a while back - as a result I couldn't use the E80/E100 at the same time because they shared REMOTE 3 CODES LOL!)
Have you noticed that the EH50 is slower to execute functions than the EH75? Whenever I switch from using one to the other I am surprised at the difference in response time. My EH50 seems much slower in processing commands than the EH75. Is it just me, or just my EH50, or do you see it too? The EH50 just seems sluggish.

The corporate Panasonic Service Center in Elk Grove Village IL handles warranty and out of warranty repairs in a prompt and efficient manner.

For Panasonic warranty service, call 1-800-211-7262 to obtain a RMA.

Panasonic also offers out of warranty flat-rate repairs for $130.00, including shipping. Call 1-888-439-2676 for the flat-rate out of warranty service at the corporate Panasonic Service Center:

Panasonic Service Center
1590 Touhly Ave
Elk Grove Village, IL 60007

1-888-439-2676

Local "Panasonic Authorized Service" locations service many brands, specializing in none. They many not have a service manual or parts for your product. They may charge whatever they please to service or repair out of warranty products. If parts are needed prepare to wait for an extended period.

Have you noticed that the EH50 is slower to execute functions than the EH75? Whenever I switch from using one to the other I am surprised at the difference in response time. My EH50 seems much slower in processing commands than the EH75. Is it just me, or just my EH50, or do you see it too? The EH50 just seems sluggish.

Yup! I definitely see this. And it IS annoying. I can't tell if it is the unit itself/the remote or a combination of both. I definitely like the EH75V remote better. Better tactile feel to the button presses and no annoying jog wheel. I like the "D" style 4-way ring controller on the 75 remote vs. the pesky EH50 jog wheel - with the jog wheel you never know if its going to "misinterpret" an "up" or 12-O'clock "push" as something else because the jog wheel turns slightly when you push up on it. I often run into a situation with the EH50 remote where I am pressing 12-o'clock to move up a list an it invariably misinterprets it 180 degrees as a 6-o'clock "down" push and I end up stepping "down" the list a few selections. Really, really annoying. The EH75V is just a joy to operate and a lot of it has to do with its responsiveness considering the UI is practically identical to the EH50. I really consider the EH75V the pinnacle of Panny's DVD recorder line (I'll give a nod to the EH55 here too for those that have no use for the VCR section and desired the bigger HDD - personally, though, I prefer the swiss army knife integrated VCR approach of the EH75V because it has really simplified the VHS transfer task for me) and it looks like a high water mark that will never be reached again. Full D1 RECORD resolution, three-way dubbing, Divx playback and hdmi upconversion are just frosting on a delicious DVD recorder death by chocolate cake. 'Scuse me while I go splash some water on my face and calm down a bit.

I apologize for the off topic discussion of EH50 vs EH75. I was bad, and oddly, it is frequently a pet peeve of mine when someone hijacks a thread.

I definitely like the EH75V remote better. Better tactile feel to the button presses and no annoying jog wheel. I like the "D" style 4-way ring controller on the 75 remote vs. the pesky EH50 jog wheel...

I found out that the remote of the E80, a machine I don't even have, will work with my E85, EH50, EH75 and EH55, AND that remote has an eject button. It does not have a VHS button, or a "drive" button to cycle through the HD, DVD, SD, and VHS functions, but the front panel does, and the E80 remote does everything else I need, so I bought a bunch of them, and that's what I use for all of my DVD recorders.

I fully agree with you in that I too think the EH75 was a zenith of the DVD recorders. Not to be trite, BUT, are you ready... They just don't make them that way anymore. Goodness! I *AM* turning into my father!

The $130 flat-rate repair charge is really nice. Panasonic did well with that.

I too apologize for the thread hijack, but one more quick thing regarding regarding the EH75V - in addition to the other plusses compared to previous Panny generations, I found the TVGOS implementation on the EH75V to be better than on the EH50 (based on day-in and day-out use and side-by-side comparison), and the EH50 implementation was pretty good. No wonder they are still going for $700+ on eBay - that is, when you can even find them. I'll never regret picking up two of those bad boys (including a sweet CktCty open box deal).

Count me in: DMR-E100/EH75V/EH50 all in the same room (used to have an E80 also but I sold that a while back - as a result I couldn't use the E80/E100 at the same time because they shared REMOTE 3 CODES LOL!)

Count me in also: 1 DMR-E10/1 EH50/2 E15s all in the same room. Might be adding 2 more Pannys soon (I know, I'm a DVD Recorder Junkie).