I want to downgrade my Live account to regular free silver, but I can't figure out where to do it I guess they make it impossible to find on purpose. I found where I could cancel my account but I think it just leads to calling CS, is there an easier way to do this?

Thanks

See, this is why I use the cards and dont actually give them my credit card. Its the same reason if I use online bill pay that I contol what gets payed and dont let them just "take it" out of my account.

Any chance your credit card is coming up on its expiration date? Or did you use one you wouldnt mind cancelling? Once they dont get their payment, they will downgrade you ;).

just call and ask to have your gold membership not automatically renew. they will cancel teh auto transaction but keep your account active. But you will still have gold for the rest of teh year. They only refund remaining balance if you cancel your account outright.

Have fun if you have to call them. I wanted to downgrade mine , since I use once every three months or so. After being hassled to keep it or transfer the payment to a relative, the lady on the phone said it was cancelled, and I would be issued a refund within 72 hours. A week later, my card still had not been refunded. This ordeal went on for a month before I finally got refunded. As such, I will go with a 12 month card if I decide to ever get a gold account again.