Veritas821
03-31-08, 11:58 AM
After having a "green blob" issue with my TV (http://www.avsforum.com/avs-vb/showthread.php?t=905895), I have finally been able to take it to an authorized service repair center and their diagnosis is that my rear-projection LCD Sony SXRD (model A2000) has "burn in" and is not covered by warranty.
So to fix the problem that supposedly does not exist with this TV (despite no neglect or misuse of the TV at all), the cost of repairs is $1200.
I have called Sony's support center and their response was that burn is CAN happen to that TV and that I am NOT the first person to have had this happen.
A TV that cannot suffer from burn in has in fact suffered from burn in. And Sony has their hands up as if, despite the claim that burn in is not an issue with this kind of TV, it is in fact an issue with this kind of TV.
Last Sony television I will ever buy. This is totally unacceptable.
So to fix the problem that supposedly does not exist with this TV (despite no neglect or misuse of the TV at all), the cost of repairs is $1200.
I have called Sony's support center and their response was that burn is CAN happen to that TV and that I am NOT the first person to have had this happen.
A TV that cannot suffer from burn in has in fact suffered from burn in. And Sony has their hands up as if, despite the claim that burn in is not an issue with this kind of TV, it is in fact an issue with this kind of TV.
Last Sony television I will ever buy. This is totally unacceptable.