View Full Version : Need "Thermal Test" data from BenQ W9000 / W10000 Service Menu
SileasResearch 05-12-08, 11:17 PM My W10000 has begun acting strange:
Lamp Expired warning at 1925 hours (?!?!)
Shortly thereafter, failed fan shutdown (Temp and Lamp lights Red)
Restarted, but has additional similar shutdowns, even with high altitude mode turned on (I am just above sea level in Los Angeles)
I would like another owner to go into the service menu (Menu, Up, Down, Up, Down, Up, Down, then wait for the menu to go away, then press menu) and give me your information from the "Thermal Test" Menu. These are fan percentages and RPMs, as well as inlet and outlet temperatures in C x 100 (e.g. 2500 = 25.00 C)
Let me know also if you are set to high altitude mode or not, and if you are running the bulb at 200W or 250W.
Return to normal menu via "Factory" and "Return User OSD"
Thanks much!
SileasResearch 05-13-08, 02:06 PM bump
SileasResearch 05-14-08, 02:43 PM bada bump
SileasResearch 05-17-08, 02:47 PM Help, still looking for this!
200 watt bulb and here are the numbers in normal mode: Power fan +42 +2000, blower +28 +2950, lamp fan +45 +3050, tunnel fan +51 +1950- intake +2987, outlet +6012. In high altitude mode: Power fan +63 +2800, blower +30 +3150, lamp fan +63 +3750, tunnel fan +63 +2300, intake +2775, and outlet +5687.
SileasResearch 05-21-08, 04:37 AM Awesome, thanks!
This is very odd then, since my numbers are as follows (also 200 Watt):
High Altitude:
Power Fan 63%, 2900 RPM
Blower 28%, 3150 RPM
Lamp Fan 63%, 3700 RPM
Tunnel Fan 63%, 2350 RPM
Intake 23.25 C
Outlet 46.75 C
Normal is:
Power Fan 25%, 1250 RPM
Blower 26%, 2950 RPM
Lamp Fan 33%, 2250 RPM (half the time at 34 / 2300)
Tunnel Fan 33%, 1300 RPM
Intake 24.37 C
Outlet 62 C and rising.
From the High Altitude, which seems to just peg the numbers to certain values regardless of inlet temp (basically the same on mine at 23.35C as gpmbc's at 27.75C), our fan speeds are essentially equivalent. This tells me that my fans are all running fine at that power percentage.
What is odd is that my normal mode numbers are much lower, but perhaps that is because they are beneath a certain inlet temperature that requires them to start cranking up to compensate for the ambient temperature. I have not had an inlet temperature that high.
The temp and warning lights come on at around 68 C outlet, and I get shut offs. All this happened within an hour of my lamp getting to the 1925 lamp expired warning, so I wonder if there is some sort of bug (or feature?) that is causing the unit to throw up either a false thermal shutdown, or is for some reason (bug or feature) running the fans lower after expiration to force the owner to pay attention to the thing and replace the bulb, and the bogus (or manufactured) temp shutdown is a "nag" feature.
SileasResearch 05-21-08, 04:49 AM Setting my fans to manual and matching gpmbc's, I get:
Power Fan 42%, 2050 RPM (about the same as gpmbc)
Blower 28%, 3150 RPM (about the same as gpmbc)
Lamp Fan 45%, 3000 RPM (about the same as gpmbc)
Tunnel Fan 51%, 2000 RPM (about the same as gpmbc)
Intake 24.37 C
Outlet ~56C and dropping.
The fan speed on the tunnel fan did not seem to change, but when I highlighted it, it updated. That appears to be a bug in the data update on the screen. Same for the outlet temp. It must be highlighted to update
After I replace the bulb, I'll have to check it again.
Very odd. Looks like there is some odd feature / bug with the fan and temp contro system once the bulb has passed expired life.
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