danieljoelle
07-25-08, 09:37 AM
Props to forum sponsor Plasma Concepts:
Just took delivery of my new Pioneer PDP-5020 from Plasma Concepts. I could have ordered it from Amazon, but I wanted to make sure I actually had a person I could contact if I had a problem. Plus, I'm all for supporting smaller companies over behemoths.
Very polite over the phone, no muss no fuss, no hard sell for upgrades or warranties.
The tracking number appeared on their website 2 days after ordering, with the phone number of the freight company. I called them and they politely told me my shipment would be in the Chicago area (where I live) in two days. I called back two days later and they forwarded me to the local Chicago freight company. That company was also very polite (Do I sound surprised?...) and arranged for delivery the next day.
The guy who delivered it was also "normal" and careful with the box. He waited while I popped open the box for inspection.
No broken glass, no hum, no dead pixels and a stunning picture to boot.
It was the kind of transaction I wanted: UNEVENTFUL! (which is usually not my luck...)
Thank you Plasma Concepts.
Just took delivery of my new Pioneer PDP-5020 from Plasma Concepts. I could have ordered it from Amazon, but I wanted to make sure I actually had a person I could contact if I had a problem. Plus, I'm all for supporting smaller companies over behemoths.
Very polite over the phone, no muss no fuss, no hard sell for upgrades or warranties.
The tracking number appeared on their website 2 days after ordering, with the phone number of the freight company. I called them and they politely told me my shipment would be in the Chicago area (where I live) in two days. I called back two days later and they forwarded me to the local Chicago freight company. That company was also very polite (Do I sound surprised?...) and arranged for delivery the next day.
The guy who delivered it was also "normal" and careful with the box. He waited while I popped open the box for inspection.
No broken glass, no hum, no dead pixels and a stunning picture to boot.
It was the kind of transaction I wanted: UNEVENTFUL! (which is usually not my luck...)
Thank you Plasma Concepts.