Folks, I don't usually post these kind of things, but when a vendor really goes out of their way to make you happy then I think a little recognition is deserved.

David Hills at hometheatersupplies.net and his shipping person Shannon did a fantastic job taking care of a minor manufacturers defect in one of the recliners I ordered. Let's just say it was resolved to my complete satisfaction.

Great service and a great price - and he gives a discount to AVS members.

I'm not affiliated in any way... just a happy customer trying to spread the word.

I too want to give some dap and praise to David at hometheatersupplies.net. I just ordered today the Coaster Matinee Microfiber home theater seating row of 3 chairs and David was a delight to talk to. He was busy upon first call with a customer in store and he called me right back very promptly, he honored a discrepancy in shipping price and gave me a great deal, and after completing my order he took the time to further discuss my theater room with me to help me with finding a projector and receiver. This is great customer service that you just don't see anymore. All in all we talked for around 30 minutes about my situation and needs. Thanks again David, can't wait to get my new seats and try them out! To the OP, maybe you should change the thread title and put hometheatersupplies.net in the actual title??!!! Maybe we could make this their official feedback thread?:cool:

Wow, it's great to hear folks brag on good service from an honorable reseller. Usually on forums you read lots whinning & moaning about the bad experiences people have. This is great to hear members here praising the good work of sales & shipping people doing a quailty job.

Thanks for posting some good news.

John :D

I ordered a Coaster Promenade sectional from David today. The price was definitely right, and he arranged white glove delivery for me.

While I don't have any "official" theater seating, I have been patronizing several online shops for about 5 years for my theater supplies and accessories and decor items and other stuff.

I have purchased and received satisfactory service from the following online vendors:

www.ht-express.com
www.ht-accessories.com
www.stargatecinema.com
www.concession-supply.com
www.htmarket.com
www.manufacturedfun.com

Now, disclaimer time. I have ordered and received satisfactory service and satisfactory product from all listed vendors. Never had a complaint with any of them. This does not guarantee that you will receive the same. All were about the same in shipping timeframes. :)