Actually, I really do not think it is bad. I never think twice about it and I get use to it.

If I need to get to the menus, I hit the Moxi button, and then I scrolled through the cards to get to what I need. What is hard about that?

It's not an issue of hard, it's an issue of speed and usefulness and making a button perform more presses than it needs to.

There is nothing "hard" about using any aspect of the Moxi, but that doesn't mean it can't be improved. That's why the grid guide exists, why the recording options are now in the recording list, why default series recording settings are in place now, etc. etc. There's nothing hard about managing recordings on the main unit instead of a Mate but that doesn't mean they shouldn't add that capability to the Mate to make it faster and more convenient.

In UI design you are supposed to eliminate unnecessary button presses to achieve the result and the Moxi button just adds them. The Moxi button repeats the functions of other buttons while failing to fulfill a role that no other button does - going straight to the channel list every time.

I've had my moxi for a week now and generally like it. However has anyone from moxi had to tell their families how to access the channel guide?? I mean really???

I still can't explain it. Why on earth would you have to push that diamond shaped button TWICE to get the guide??
And then sometimes when you press the MOXI button you get the guide and other times you don't?

I am not an idiot but this I cannot fathom. It is annoying beyond belief. A DVR has two functions. Watching TV live, for which you need a GUIDE button, and watching recorded shows, for which you need a SEPERATE button.
ANYTHING else is just fluff.

Truly you could take away all the other menus and features and I would be happy with a guide and my recorded shows.

How hard is that to understand?

Moxi Mate - Desired Features
-------------------------------------------

1 - Delete Moxi DVR shows from the Mate.

2 - Schedule Moxi DVR shows from the Mate.

3 - Implement Channel Grid Display on the Mate.

arghhhhh

Moxie bundles not shipping 'til next week. Which means I probably won't have them by next weekend. Which means I have to do yard work!!!!! Damn you Moxi and your high demand.

aaaarghhhhhh

Dave

I still can't explain it. Why on earth would you have to push that diamond shaped button TWICE to get the guide??

You would still need to press a button twice to get the grid guide purely because of the limitations of the original Moxi remote - the grid was a later addition to the Moxi. However, if they made the Moxi button go straight to the channel list every time and do nothing else then they could map the grid guide to that button and it would make far more sense.

Press Moxi once - current channel in list view
Press Moxi twice - current channel in grid view

You would still need to press a button twice to get the grid guide purely because of the limitations of the original Moxi remote - the grid was a later addition to the Moxi. However, if they made the Moxi button go straight to the channel list every time and do nothing else then they could map the grid guide to that button and it would make far more sense.

Press Moxi once - current channel in list view
Press Moxi twice - current channel in grid view

What would be better yet is if there is a setting in the moxi ui that allows you to choose what you want to use as the grid. Then press moxi once and it will give you your default, press it twice and it switches to the secondary.

What would be better yet is if there is a setting in the moxi ui that allows you to choose what you want to use as the grid. Then press moxi once and it will give you your default, press it twice and it switches to the secondary.

The only problem with that is then you have no jump directly to the main menu apart from the record list button.

I would think most Moxi users would be more frustrated by more important things than the fact you have to press the diamond button twice to get to the grid guide.

How about the fact the Moxi isn't more responsive when pressing the remote? I have had 4 Moxi's in my possession total now, and I can tell you each one acted the same when it comes to responding to the remote control. I would rate the responsiveness as very weak.

Often, especially when pressing the skip forward button (I have it set to skip forward 30 seconds at a time), the Moxi doesn't respond. Often, I have to it again. And I have to press hard.

Also, how about that I have had two Moxi's with hard drive problems right away? Yes, Moxi is at the mercy of Seagate when it comes to the health of the hard drives, but there has to be a better way for Moxi to handle the testing of these drives prior to them shipping the units?

And what about the many software bugs that Moxi should have ironed out months ago...such as the one where the Settings Menu disappears after doing Channel Mapping? I had to report this to Moxi last month, yet this bug has been around for a long time.

Is Moxi truly testing every aspect of their software and hardware? From my experience, the answer is absolutely not.

I love the Moxi and I love their customer service. What I want, though, is better quality control/testing when it comes to the hardware and software.

Oh, and I don't mind pressing the Diamond button twice to get to the grid guide. It's like double-clicking a Desktop icon on my computer.

I would think most Moxi users would be more frustrated by more important things than the fact you have to press the diamond button twice to get to the grid guide.

How about the fact the Moxi isn't more responsive when pressing the remote? I have had 4 Moxi's in my possession total now, and I can tell you each one acted the same when it comes to responding to the remote control. I would rate the responsiveness as very weak.

Often, especially when pressing the skip forward button (I have it set to skip forward 30 seconds at a time), the Moxi doesn't respond. Often, I have to it again. And I have to press hard.

Also, how about that I have had two Moxi's with hard drive problems right away? Yes, Moxi is at the mercy of Seagate when it comes to the health of the hard drives, but there has to be a better way for Moxi to handle the testing of these drives prior to them shipping the units?

And what about the many software bugs that Moxi should have ironed out months ago...such as the one where the Settings Menu disappears after doing Channel Mapping? I had to report this to Moxi last month, yet this bug has been around for a long time.

Except not everyone has those issues, including myself. Whereas everyone has to deal with the same GUI.

As for software bugs I cannot remember the last time I saw one in daily use at all. The channel mapping problem you've seen isn't going to be experienced by the majority because most use a CC and mapping isn't relevant. I never encountered it when I was using the Moxi for a week without a CC so it could be a recent development.

For those that are frustrated by the remote, has anyone found a good way to get the behavior you really want with a Universal remote (Harmony, etc.)?

I have a Harmony One, and it works wonderfully with the Moxi. Much, much easier than the Moxi's remote.

So, with the Harmony One how do you solve the channel guide issue??

I would think most Moxi users would be more frustrated by more important things than the fact you have to press the diamond button twice to get to the grid guide.

How about the fact the Moxi isn't more responsive when pressing the remote? I have had 4 Moxi's in my possession total now, and I can tell you each one acted the same when it comes to responding to the remote control. I would rate the responsiveness as very weak.

Often, especially when pressing the skip forward button (I have it set to skip forward 30 seconds at a time), the Moxi doesn't respond. Often, I have to it again. And I have to press hard.

I have to second Midas89 when it comes to the responsiveness of the remote. And it is idiosyncratic. Sometimes the button respond as one would expect, however often times it doesn't respond at all or there is an insufferable lag before the Moxi acknowledges a button press.

For reasons of pure laziness, I've refrained from purchasing a Logitech remote. Do the Harmony family of remotes really cure the quirkiness of the Moxi remote?

JF

Actually, I really do not think it is bad. I never think twice about it and I get use to it.

If I need to get to the menus, I hit the Moxi button, and then I scrolled through the cards to get to what I need. What is hard about that?

The Moxi button doesn't take you to the menu... wanna see? Hit diamond twice to bring up the grid guide, hit zoom to go back full screen video, now hit the Moxi button taa daa you're back at the grid guide.

Even better: play a recorded show, hit diamond twice to bring up the grid guide, now hit "live tv"

Moxi button -> grid guide
Moxi button again -> jumps back to highlight the show you were watching
Moxi button again -> recorded items "card" list
Moxi button again -> Main menu channel list

That's easy? That's intuitive?

Which specific channel guide issue? The Guide button on the Harmony takes you to the vertical (regular) channel guide, and I have a touch screen button that serves as the Moxi Lens button. I am planning to try to "learn" the double press of the Moxi Lens button to the Harmony to see if I get it to go to the Grid Guide on one press.

Which specific channel guide issue? The Guide button on the Harmony takes you to the vertical (regular) channel guide, and I have a touch screen button that serves as the Moxi Lens button. I am planning to try to "learn" the double press of the Moxi Lens button to the Harmony to see if I get it to go to the Grid Guide on one press.

So which button takes you to the vertical channel guide?? Everytime?

I know that pushing the Moxi Lens twice takes you to the grid guide.

Couldn't Moxi just add a code to get to the guide directly so people with Harmony remotes just program a button? That would be a good first step.
The Guide button has to be one of the most used buttons on any system now.


Moxi Mate - Desired Features
-------------------------------------------

1 - Delete Moxi DVR shows from the Mate.

2 - Schedule Moxi DVR shows from the Mate.

3 - Implement Channel Grid Display on the Mate.

+1

So which button takes you to the vertical channel guide?? Everytime?

I know that pushing the Moxi Lens twice takes you to the grid guide.

There is no reliable, repeatable way to do it.

There is no reliable, repeatable way to do it.

That's kind of sad. As more and more people look at this DVR this will become more of an issue. I think a lot of the early adopters apologize for the faults as Moxi is the underdog. This is one area that needs to be fixed. As I said before the purpose of a DVR is to record shows simply. That is what most of us want. Moxi is 90% there.

I just ordered the Moxi Bundle with 3 tuner and mate. Does anyone have experience in Austin Texas with getting the 3 tuners to work with TWC? Also will the Moxi work fine with my Sling Box?
Thanks

So which button takes you to the vertical channel guide?? Everytime?

I know that pushing the Moxi Lens twice takes you to the grid guide.

The MOXI button.

I just ordered the Moxi Bundle with 3 tuner and mate. Does anyone have experience in Austin Texas with getting the 3 tuners to work with TWC? Also will the Moxi work fine with my Sling Box?
Thanks

TWC in Austin uses the Cisco tuning adapters, so if you want SDV channels you'll only be able to use 2 tuners (otherwise the 3 tuners should work just fine without a tuning adapter installed). I've read that the sling community has gotten the IR codes for the moxi sorted out, but I have no experience with it personally. Let us know if you get it working...

I have a Harmony One, and it works wonderfully with the Moxi. Much, much easier than the Moxi's remote.

I just ordered a Harmony One on that recommendation LOL. You should get a referral fee ;)

There is no reliable, repeatable way to do it.


This is getting blown way out of proportion. Tonight I sat down and really got to know how the MOXI button works. In doing so I discovered some added functionality and the MOXI button actually simplifies using the features of the Moxi.

One example……..one of the great things about the Moxi is the Horizontal scroll bar categories: Favorites, HDTV, Movies, Sports, Kids, News & Music. I rarely want to watch anything that isn’t HD so I like to use the HDTV category on the Horizontal menu bar which will show only HD channels and recordings in the vertical guide. The MOXI button will take me to the last list guide category I was viewing. Pressing a second time will go to the full channel vertical guide. Select a channel to watch or press MOXI again to exit to full screen.

If you last used the grid guide, pressing the MOXI button will return to grid guide. A second press will go to full channel vertical guide.

The MOXI button is consistent in its function. The inconsistencies come from how you exit the Horizontal Menu. Using “Zoom” or “LiveTV” to exit will result in the MOXI returning to the last menu category. The trick is using the MOXI button to exit rather than Zoom.

Someone will read this and say it sounds too confusing. I guess it’s one of the quirks of Moxi you will love or hate. I just was showing my wife and her eyes lit up.

The MOXI button.

No, it doesn't. That's the problem. See Rubley's post above for some examples.

No, it doesn't. That's the problem. See Rubley's post above for some examples.

The MOXI button did exactly what it was supposed to do since he/she exited to full screen with the LiveTV button. The MOXI button will take you back to the last action. In this case if a user prefers the grid guide why wouldn't you want to go there. A second press of the MOXI button will take you to vertical guide.

The MOXI button did exactly what it was supposed to do since he/she exited to full screen with the LiveTV button. The MOXI button will take you back to the last action. In this case if a user prefers the grid guide why wouldn't you want to go there. A second press of the MOXI button will take you to vertical guide.

Not true, it depends on what you were doing, read my post.

It looks like you have no choice in Austin, but to use the adapter if you want HD programming as the whole system is SDV and almost no HD on Quam except for the locals.

If you last used the grid guide, pressing the MOXI button will return to grid guide. A second press will go to full channel vertical guide.

The MOXI button is consistent in its function. The inconsistencies come from how you exit the Horizontal Menu. Using “Zoom” or “LiveTV” to exit will result in the MOXI returning to the last menu category. The trick is using the MOXI button to exit rather than Zoom.

I guess you haven't experimented as much as I have.

This is what pressing the "moxi" button should do: Take you to the main menu

This is what it does ( this is incomplete, I got bored after a while, and this doesn't even touch on multiple presses of the moxi button in different situations )



Are you watching live TV?
Yes:
Were you last viewing the grid guide?
Yes:
Brings up the grid guide
No:
Mostly brings you back to the last main menu item you were viewing
No
Are you viewing the Grid Guide?
Yes:
Are you highlighting a show that's on now?
Yes:
Takes you to the vertical channel list
No:
Are you highlighting a show on another channel that's on now?
Yes:
The grid guide focus is set to the the show that's on now
No:
Are you highlighting a show in the future?
Yes:
The focus is reset to the current time slot for the channel

Are you viewing the recorded items list?
Is a show with multiple episodes highlighted?
Yes:
Are you focused on the name of the show?
Yes: Go to vertical channel list
Are you focused on an episode of a recorded series?
Yes: Go back one menu level
Is a single episode of a show highlighted?
Yes: Go to vertical channel list
Have you opened the Options for recording?
Yes: Go back one menu level
Are you viewing the scheduled to record list or the series options?
Yes: Go to main search menu (by title) (wtf?)

Otherwise: takes you to the vertical channel list

Are you watching a recorded program?
Yes:
Have you brought up the main menu already?
Yes: Go back to the main menu
No: Return to the recorded items list

Are you reading a news article in Moxinet or looking at Photos?
Yes: Return you to the main menu
Are you viewing items in a media server?
Yes: Returns you to the top level media server menu item no matter how deep you've navigated (i.e. it breaks the "up one menu level" paradigm used in other menus)
Are you focused on a channel in the vertical list that you're not watching?
Yes: Reset focus to current channel

Not true, it depends on what you were doing, read my post.

I actually did try to emulate your post with somewhat different results.

The Moxi button doesn't take you to the menu... wanna see? Hit diamond twice to bring up the grid guide, hit zoom to go back full screen video, now hit the Moxi button taa daa you're back at the grid guide.



Same result here as expected. First MOXI press takes you back to grid guide. A second press takes will take you to vertical guide.


This is where my results were different:


Even better: play a recorded show, hit diamond twice to bring up the grid guide, now hit "live tv"

Moxi button -> grid guide
Moxi button again -> jumps back to highlight the show you were watching
Moxi button again -> recorded items "card" list
Moxi button again -> Main menu channel list


Not sure what you mean by “jumps back to highlight the show you were watching”. Isn’t this just the vertical “recorded items” list which is what you said happened on the following button press.

Here is what happened following your sequence:

play a recorded show, hit diamond twice to bring up the grid guide, now hit "live tv"

Moxi button -> grid guide
Moxi button again -> recorded items "card" list
Moxi button again -> vertical channel list

I guess this could be confusing, but somewhat expected as you played a recording prior to going to grid guide and the MOXI button will cycle back through that menu “card”. Regardless the guide still came up on the first button press.

Here you go:

Go to live tv, bring up the grid guide, now let's pretend you're on channel 500
Up arrow to channel 501, then right arrow several times to set focus on a show in the future, then "ok" to bring up record option menu.

Now here's the "moxi" button emulating other functions:

"moxi" button: close dialog (left arrow does this)
"moxi" button again: set focus to current time slot for 501 ("back" button does this)
"moxi" button again: set focus to current time slot for 500 ("down" arrow does this)
"moxi" button again: jump to the vertical channel list (only "moxi" button does this, depending on where you came from)
"moxi" button again: return to live tv full screen ("live tv" button does this)

That's an example of the "moxi" button emulating the functionality of 4 different buttons, all depending on what you're focused on at the time you press it.

THAT'S CONSISTENT?!?!

Hardly

I actually did try to emulate your post with somewhat different results.



Same result here as expected. First MOXI press takes you back to grid guide. A second press takes will take you to vertical guide.


This is where my results were different:



Not sure what you mean by “jumps back to highlight the show you were watching”. Isn’t this just the vertical “recorded items” list which is what you said happened on the following button press.

Here is what happened following your sequence:

play a recorded show, hit diamond twice to bring up the grid guide, now hit "live tv"

Moxi button -> grid guide
Moxi button again -> recorded items "card" list
Moxi button again -> vertical channel list

I guess this could be confusing, but somewhat expected as you played a recording prior to going to grid guide and the MOXI button will cycle back through that menu “card”. Regardless the guide still came up on the first button press.

If you play an episode of a show with multiple recordings you will get the same result. The inconsistency will be consistent

EVEN IF YOU LOVE THE WAY THE MOXI BUTTON WORKS -just the fact that we can argue amongst ourselves as the to consistency, or lack thereof, of a lousy, stinking, button on a remote control that we all own should prove that its function is far too obtuse.

Do anyone really, really disagree with this? Seriously?

I read these exchanges between Rubley and Teeitup (thanks to both of you for tremendous diligence), and it makes me want to scream. really. Why, oh why am I required to spend valuble brain wave cycles reverse engineering my !@%!$!@ television remote control?

Has anyone even mentioned the additional lack of consistency in remote button behaviour because of the functional differences between DVR and Mate? (grid guide as an example)

okay - how's this for basic logic: I see all kinds of Windows users that have 5 button mouses. They all appear to have mysterious functions that vary with application....... The Macs still have one measly button and 99% of people think it's easier to use....... isn't simpler just plain better?

it looks like you have no choice in austin, but to use the adapter if you want hd programming as the whole system is sdv and almost no hd on quam except for the locals.

Quadrature Amplitude Modulation (QAM.)

EVEN IF YOU LOVE THE WAY THE MOXI BUTTON WORKS -just the fact that we can argue amongst ourselves as the to consistency, or lack thereof, of a lousy, stinking, button on a remote control that we all own should prove that its function is far too obtuse.

Do anyone really, really disagree with this? Seriously?

I read these exchanges between Rubley and Teeitup (thanks to both of you for tremendous diligence), and it makes me want to scream. really. Why, oh why am I required to spend valuble brain wave cycles reverse engineering my !@%!$!@ television remote control?

Has anyone even mentioned the additional lack of consistency in remote button behaviour because of the functional differences between DVR and Mate? (grid guide as an example)

okay - how's this for basic logic: I see all kinds of Windows users that have 5 button mouses. They all appear to have mysterious functions that vary with application....... The Macs still have one measly button and 99% of people think it's easier to use....... isn't simpler just plain better?

The fact that this is the biggest problem to argue about regarding the Moxi and not something like constant everyday crashing proves I made the right decision in buying one to get away from TWC's Navigator.

This is getting blown way out of proportion. Tonight I sat down and really got to know how the MOXI button works. In doing so I discovered some added functionality and the MOXI button actually simplifies using the features of the Moxi.

...

If you last used the grid guide, pressing the MOXI button will return to grid guide. A second press will go to full channel vertical guide.

The MOXI button is consistent in its function. The inconsistencies come from how you exit the Horizontal Menu. Using “Zoom” or “LiveTV” to exit will result in the MOXI returning to the last menu category. The trick is using the MOXI button to exit rather than Zoom.

The "trick" doesn't work. Some operations do not result in you choosing to exit the main menu. Playing a recorded show, streaming media, music, photos etc. etc. will all return you to the category you were last looking at when you press the Moxi button.

This Moxi button issue is simple to summarize as I've been saying:

If you want the current function of the MOXI button - there's a button called BACK which could (and sometimes does) perform the exact same task. It's also named appropriately.

If you want a button to go to the channel listing/guide every single time and with one press - there isn't one. And a button that does that is universal to both IPG and remote design because it's logical, expected and frequently used.

The Macs still have one measly button and 99% of people think it's easier to use....... isn't simpler just plain better?

Actually, no they don't. :)

They may not have mechanical buttons but they do have multiple clicks now and arguably they are more tricky to use due to the touch response finger dance you have to do.

With the IR emitter installed, the Moxi remote seems to work a little sluggishly sometimes, while the MX-850 works too well. I really think the Moxi remote sends very weak IR signals, while the MX-850 sends strong ones.

Perhaps the method of holding the IR emitter over the unit while playing with the buttons would do the trick. I suspect that due to the strong IR signals of the MX-850, the emitter may need to be offset (not directly on "target") to compensate for this.

I am not sure what benefit the hex codes would bring over manual programming?

I think I will try the codes on the URC site...worth a shot.

Mark

I was unable to update the MX-850 Editor software with new IR codes, so I used the hex codes to program the directional buttons. It still exhibits the same behavior (one button press = advancing by two icons or cards).

So, it would appear that learned code from the remote and the hex code exhibit the same behavior in my setup.

I will try offsetting the IR emitter next to reduce the signal level getting to the Moxi's "eye".

Mark

Since I am a stickler for remote programming accuracy, I decided to finish programming in the hex codes into my MX-850. I discovered the Enter and * (Asterisk) commands do not work. I tried several times to eliminate the possibility of error on my part.

I did not attempt to program the Power Toggle, Mute, Volume Up and Volume Down commands, as I do not use them.

I will just use the learn function to program the Enter and * (Asterisk) commands from the Moxi remote.

It still have to play around with the IR emitter placement to fix the directional arrow and consecutive number entry issues noted above.

If anyone would like the .mxd file for the Moxi device, PM me your email address.

Mark

I just tried "mapping" the IR emitter with the assistance of my wife. I had her operate the MX-850 remotes channel up/down buttons (programmed from the hex codes posted here).

I was at the equipment rack in the basement trying locations for the IR emitter on the front of the Moxi. We were communicating via the intercom function on cordless phone units, so I could instantly learn the results of moving the emitter around.

I tried multiple locations on the front of the plexiglass cover on the Moxi. I even tried positions on the top and bottom of the plexiglass cover in an attempt to get it to work

The bottom line is that with the MX-850's very strong IR signals, the up/down buttons either jump two at a time or don't work when the emitter gets far enough away from the "eye".

I guess there is no solution for this issue, unless some kind of tint film placed between the plexiglass and the IR emitter would reduce the power of the IR signals?

Mark

I don't think the moxi remote sends out a low power signal...the problem is likely the duration of the signal your universal remote is sending out. If the duration is too long, it is seen as a repeated signal, and you get two, three page jumps or whatever.

If you are learning codes off your moxi remote, see if the "learn time" can be reduced in your software. I had this problem with the pronto, and by mininimizing the learn time, the problem of double and triple jumps was solved

For those that are frustrated by the remote, has anyone found a good way to get the behavior you really want with a Universal remote (Harmony, etc.)?

Here are some of my experiences in getting this to work. There is no way to adjust the timing on my remote control programming software. I have just learned to live with it.

Mark

Regarding IR remotes... one thing I am noticing is that what appears to be the "strength" of the IR signal has decreased over time.5-10 years ago, I could easily bounce it's signal off my walls and get reliable response. Now, I have to point the thing very directly at whatever unit it is controlling (I'm speaking mostly of the cable co DVR remotes). Not to mention that years ago I had one such remote that had the emitter pointing forward AND downward (from the remote). I could hold it up vertically, easily seeing all the keys, and any keypress went from the bottom of the unit to the unit being controlled.

AND it can get very odd. For a long while now, it seems the cable box needs to be on for 5-10 minutes before it responds. Not so from 2 feet in front, but from where I sit. Got a new remote, same thing. Others with the same DVR did not have the problem. Finally someone said it was my TV! Somehow it's IR receiver took x amount of time to not block other IR signals. I did some structured testing to see that it had NOTHING to do with the DVR... so I found the TV interfering to be very credible and likely.

okay - how's this for basic logic: I see all kinds of Windows users that have 5 button mouses. They all appear to have mysterious functions that vary with application....... The Macs still have one measly button and 99% of people think it's easier to use....... isn't simpler just plain better?

The difference is that the 5 button mouses have consistent and added functionality. There may be some variability with applications, but it is consistent in the way it functions within that application. It doesn't take a brain surgeon to learn these functions quickly.

I personally love the added functionality the multi-button mouse adds. However I agree that the somewhat random behavior of the Moxi remote should be fixed.

Wow... so many posts about the Moxi button.

Lets all say this together.

The Moxi button is not the Tivo button
The Moxi button is not the Tivo button
The Moxi button is not the Tivo button

Moxi chose to do this this way. It is more of a context sensitive button.

Before we get all up in arms, lets all take some time to read the manual.

Yes the user manual.


MOXI Button

From wherever you are, MOXI returns
you one step at a time toward the top
level of the Moxi Menu.

Before we get all up in arms, lets all take some time to read the manual.

Yes the user manual.


MOXI Button

From wherever you are, MOXI returns
you one step at a time toward the top
level of the Moxi Menu.

Just because it's in the user manual doesn't make it a good design decision. Especially when they rewrite the user manual whenever they need to after an update.

That's why there isn't a printed manual with the Moxi. It's too fluid and they expect to change it often.

It could just as easily say:

BACK Button
From wherever you are, BACK returns
you one step at a time toward the top
level of the Moxi Menu.

I think a lot of the early adopters apologize for the faults as Moxi is the underdog.
lol I don't think that's it :) I'm not really an early adopter, but I'm just very happy with the Moxi because it is so much better in so many ways than the Motorola DVRs I had previously.

It's not perfect, no, but overall I'm really happy with it.

It seems, from my perspective, some of the more recent adopters just like to complain. I mean, the functioning of a button on the remote is, to me, a small issue even if i agreed there is something wrong with it.

I do find it an inconvenience when I get to a recording I want to watch and press "OK" it opens a sub-menu and I then have to choose "Play" and press OK again. But, really, I just need to get used to using the "Play" button instead. And I would imagine after a few weeks of getting used to, you might get used to the Moxi button as well.

I'm equally unimpressed with the Moxi Mate complainers that consider it a "dealbreaker" that they can't schedule, and delete shows from it. The Mate does so much already, but it is not another dvr. If you want another dvr, buy one.

And the complaint about how there is a slight delay when channel surfing on the mate, so it makes it difficult to watch two live sporting events, sheesh, again, this is an extender, it runs over your network. It's not another dvr. If I want to print something on the printer connected to my wifes computer there is a delay before it prints, I sure as hell don't go running to the HP message boards telling them there is something wrong with their printer when it's networked.

I might have to quit reading this thread. A shame because I really appreciate all the stuff I've learned here. It is a pleasure to have joined the early adopters, I coveted a Moxi for a long time before I bought one. But unlike some, I guess, I don't find the Moxi annoying, I like it, I find complainers annoying.

Dave

I wonder if there should be a dedicated thread about the remote instead of it being here?

I would think that the Moxi people are overjoyed that there are enough people who bother "complaining" about their product. I think the Moxi is the best DVR I've ever had. HOWEVER that does not mean that everything is perfect. When you have a feature that warrants this many posts i.e. the MOXI button, you really need to sit up and take notice. As I am sure they will.
It is really quite simple. A button to take you to the guide. and a button to take you to the recordings.

Btw. This is a forum. It is where people discuss the products they own or are considering owning. Yes some people will come by and say how much they hate their product but for the most part we are all fans of this product. If you really expect or want to come to a forum that does not have complaining about a product then maybe you should move along. Products do not get better without feedback from customers. I guarantee most smart companies read these forums. The feedback is invaluable.


lol I don't think that's it :) I'm not really an early adopter, but I'm just very happy with the Moxi because it is so much better in so many ways than the Motorola DVRs I had previously.

It's not perfect, no, but overall I'm really happy with it.

It seems, from my perspective, some of the more recent adopters just like to complain. I mean, the functioning of a button on the remote is, to me, a small issue even if i agreed there is something wrong with it.

I do find it an inconvenience when I get to a recording I want to watch and press "OK" it opens a sub-menu and I then have to choose "Play" and press OK again. But, really, I just need to get used to using the "Play" button instead. And I would imagine after a few weeks of getting used to, you might get used to the Moxi button as well.

I'm equally unimpressed with the Moxi Mate complainers that consider it a "dealbreaker" that they can't schedule, and delete shows from it. The Mate does so much already, but it is not another dvr. If you want another dvr, buy one.

And the complaint about how there is a slight delay when channel surfing on the mate, so it makes it difficult to watch two live sporting events, sheesh, again, this is an extender, it runs over your network. It's not another dvr. If I want to print something on the printer connected to my wifes computer there is a delay before it prints, I sure as hell don't go running to the HP message boards telling them there is something wrong with their printer when it's networked.

I might have to quit reading this thread. A shame because I really appreciate all the stuff I've learned here. It is a pleasure to have joined the early adopters, I coveted a Moxi for a long time before I bought one. But unlike some, I guess, I don't find the Moxi annoying, I like it, I find complainers annoying.

Dave

Wow... so many posts about the Moxi button.

Lets all say this together.

The Moxi button is not the Tivo button
The Moxi button is not the Tivo button
The Moxi button is not the Tivo button

Moxi chose to do this this way. It is more of a context sensitive button.

Before we get all up in arms, lets all take some time to read the manual.

Yes the user manual.


MOXI Button

From wherever you are, MOXI returns
you one step at a time toward the top
level of the Moxi Menu.
I haven't read the manual because it didn't come with the unit. I suppose it is downloadable from the MOXI website. Does the manual actually make sense of the MOXI button?

The fact that this is the biggest problem to argue about regarding the Moxi and not something like constant everyday crashing proves I made the right decision in buying one to get away from TWC's Navigator.

Actually, I have several tickets open with Moxi, my main menu crashed and disappeared twice in a row yesterday. :)

Btw. This is a forum. It is where people discuss the products they own or are considering owning.
I know exatly what it is kinsale. I've been on this thread from its very beginning learning all about the Moxi, good and bad. My point is the recent negative posts and by negative, I don't mean discussing a shortcoming of the Moxi. As you said, that's one of the things we do here. I mean the over-the-top comments, stating some button on the remote is "unacceptable", that the lack of some feature is a "dealbreaker" when said feature is available nowhere else, etc.

It's like this everywhere I guess, you're going to have people who can constructively discuss things and you're going to have some who put a negative, "I'm smarter than the engineers who built this" spin on everything.

Dave

MOXI Button

From wherever you are, MOXI returns
you one step at a time toward the top
level of the Moxi Menu.

If only that were true....

Bring up a media server, go down several layers deep looking for a song, hit the "moxi" button -> tada you're at the top level menu for media servers, in that instance it doesn't act as a back button.

Or hit "live tv", then double diamond for the grid guide, now hit "moxi" several times -> tada you're taken to the vertical channel list before you can get back to live tv even though you weren't there before, in that instance it doesn't act as a back button.

Do I need to go on??

And why does the "moxi" button need to act as a sort-of back button when there is a dedicated back button? And the left arrow generally acts as a back button?

It's a terrible, unpredictable design. If you walked up to a running Moxi showing live tv and I said "what's going to happen if I hit the "moxi" button?" Your only answer that didn't involve the word "if" would be "I don't know", and you OWN one!

That's why it's a bad design.

I love my Moxi.

I don't consider my posts to be "complaints", nor do I have any illusions that the Moxi remote should operate like a Tivo. I've never owned a Tivo. I don't want a Tivo.

I post my comments because I have noticed that Mr. Moxi Guy seems to pay attention to this forum, and I perceive that the well-vocalized suggestions put forth here do make their way to the ears of those who actually make decisions.

I live with the current function, I may have to always live with it. But that doesn't mean I cannot point out, or reinforce other peoples points that it is not good design.

I also own 2 Mates. I love the Mates; they are why I purchased the DVR in the first place. I too, believe that recording control should extend to the Mates - it certainly wasn't any kind of "dealbreaker".

As far as I can tell, I've only counted 1 person who believes that it is ergonomically sound. Several others do not defend the design, they just suggest that I/we are "bellyaching" or unwilling/uncapable of adapting. Whatever. Desire for improvement via standardization is a demonstration of our interest and passion. I don't think those of us who own Moxi's but have suggestions for improvement should be confused with those who do not, and feel the need to take pot shots. Sorry if I'm annoying anyone, but this is a community, ya know?

I do not think it reasonable to require any guest or child I may have in my home to read a manual in order to watch television. What next? Written instruction to dispense water in the kitchen? An instructional Powerpoint presentation to utilize the "comfort station"?

This is reasonable to you?

This is reasonable to you?
yeah. I had to read the manual for the Moxi when I first got it and I wouldn't expect someone would be able to just pick up the remote and instnctively know how to use it. Maybe that's a good goal to have but I haven't seen it since the days of the VCRs blinking 12:00 all day
Dave

I do find it an inconvenience when I get to a recording I want to watch and press "OK" it opens a sub-menu and I then have to choose "Play" and press OK again. But, really, I just need to get used to using the "Play" button instead. And I would imagine after a few weeks of getting used to, you might get used to the Moxi button as well.

No you don't have to get used to it. If you don't like something and there are many others who don't like something, it will cause Moxi to rethink a design decision.

That's how the Moxi GUI reached the point that it's currently at. That's how any design is changed and upgraded. By user feedback. Designers often miss or fail to predict how something will be used, simply because they are too involved in a project. If there are no outside people to tell them something isn't working they will often never even realize it.

I agree, making a recording folder play all the recordings in order by just hitting play at the root level would be a good idea. Not hard to implement either.

So instead of keeping things like that quiet, bring them up now, while you have a platform to talk directly to a Moxi rep.

No you don't have to get used to it. If you don't like something
What I meant was that there is another button, the play button, that will play the show. If they decided to make the OK button play it directly, they'd have to come up with some alternate way of accesing that sub-menu - so I don't know if we'd really have simplified anything. Better, IMO to just get accostomed to hitting "Play" :)
Dave

yeah. I had to read the manual for the Moxi when I first got it and I wouldn't expect someone would be able to just pick up the remote and instnctively know how to use it. Maybe that's a good goal to have but I haven't seen it since the days of the VCRs blinking 12:00 all day
Dave

The manual doesn't explain it, let's take a look at every mention of the Moxi button:

#1 Page 2: Your Moxi experience starts with pressing the Moxi button on your remote. You’ll then see the fully HD Moxi Menu.

That's only true if you are watching live tv and were viewing the Main menu immediately before that - if were you were on the grid guide you get the grid guide.

#2 Page 11: From wherever you are, MOXI returns you one step at a time toward the top level of the Moxi Menu.

That's demonstrably false, see above, or bring up the grid guide, right arrow a few times and press the "moxi" button - it won't take you to a higher level menu, it simply resets focus to the current time.

#3 Page 15: If you are looking at the present time in the guide, Moxi will return you to the Moxi Menu

True. Contradicts quote #2. But what about when I'm looking at shows in the future? Or shows in the future on another channel? Where is that explained in the manual?

#4 Page 28: To return to the current time, just press the Moxi button.

True.

#5 Page 29: The panel on the right lists what’s coming up next for the channel currently in the flip bar. Press the right arrow to highlight the panel, and then the up and down arrows will let you browse through up to two weeks of programming.

The "moxi" button has the effect of resetting the flip bar to the current time slot if you've been looking at shows in the future - that function is disctinctly missing from the description of the flip bar - and it contradicts quote #2

#6 Page 78: To return to the Moxi Menu, press the Moxi button.

True, and it conforms to quote #2

#7 Page 83: Press the Moxi button to open the Moxi menu.

Not necessarily true, see quote #1


So, the manual is incomplete and contradictory. Maybe you think you learned how it works reading the manual, but you probably learned it by using it - thats why the guy from Moxi responded on this thread and said it's hard to explain.

There are any number of scenarios where the "moxi" button will do something that isn't explained in the manual and simulaneously conflicts whats in the manual.

I don't think those of us who own Moxi's but have suggestions for improvement should be confused with those who do not, and feel the need to take pot shots

OK Mitch, you make a valid point there, I'll try to keep that in mind. :)
dave

I paid Charter Cable $39 to come out and set up the cable card on my new MOXI. I need to return the MOXI for a new one. Can I just insert the same cable card into the new MOXI and have it function?

I paid Charter Cable $39 to come out and set up the cable card on my new MOXI. I need to return the MOXI for a new one. Can I just insert the same cable card into the new MOXI and have it function?

You will need to call Charter to re-pair the card. They should be able to do it over the phone

It is almost 24 hours since the last post about the Moxi button.

I also dread bring it up here again but I figure I add my additional observations here

The MOXI button acts as a "homing" button. It takes you up to the top level of where you are, then to the main channels menu, then to Live TV. From there it just toggles back and forth between them.

Find where you currently are in this list, and work your way up until it reaches #1:

1. Fullscreen (Live TV, etc)
2. Main channels menu (on the channel being watched)
--2a. On a different channel than what's currently being watched
--2b. In the upcoming programs menu for a given channel
--2c. In Grid Guide (note that the first click in there will take you to the currently watched channel)
3. Top level Moxi Menu other than main Channels (Recorded TV, Settings, Filters, Games, etc)
--3a. In a recorded program folder
--3b. Inside one of the apps from Moxi Menu (Diagnostics, Parental Controls, etc)

For example, if at 3b (inside diagnostics), it should go to #3 (settings > diagnostics), then #2 (main channels menu on on channel you're watching), then #1 (fullscreen video).

"I'm smarter than the engineers who built this" spin on everything.

Dave

Ah, interesting. However, this really is an ago old issue in software development... engineers generally make for god awful UI designers. All too frequently, that is how it plays out... and it's simply wrong.

Here is where Moxi guy CAN make an impact... if I were him, I would be trying to suss out where the consumers stand... AND here is an excellent place to do that because most of the folks here not only understand more, but tend to make more use of ALL aspect of the machine. Of course, the "trick" is to also consider how much sense it makes to the unwashed.

Seriously, UI design really is an art...

It's a terrible, unpredictable design. If you walked up to a running Moxi showing live tv and I said "what's going to happen if I hit the "moxi" button?" Your only answer that didn't involve the word "if" would be "I don't know", and you OWN one!

That's why it's a bad design.

KInd backs up the point I made above! One of the basic tenants of UI design very much IS consistency.

The manual doesn't explain it, let's take a look at every mention of the Moxi button:

There are any number of scenarios where the "moxi" button will do something that isn't explained in the manual and simulaneously conflicts whats in the manual.

One of the more difficult things to do is deal with a context sensitive piece of hardware (leaving aside the manual, that stuff is REALLY easy to document... long as you don't make an engineer do it!). It always amazes me that people of really outstanding intelligence & education seem to not get what is a simple concept.

It's a far more efficient design, BUT one that faces HUGE misunderstandings among users. Much as I would hate to do it, I would say it's something to try and avoid.

I understand some people are not happy with the Moxi button but unfortunately we (posters) are not an accurate representation of all Moxi users. The people who post here are the more vocal group and unfortunately probably a little more nit picky than the general population.

I have a feeling for most people including me, the Moxi button works fine for them

Futhermore, we do not know why Moxi decided to program their button that way. We also do not know if they fully tested the button. It could be quite possible they held many many rounds of focus group and came to the conclusion that this design was the best. They did win an Emmy right? so someone must like their design which included the Moxi button.

Furthermore, we wanted the Moxi button to do one thing, what would it be? Someone might want it to go to Recorded TV, someone might want to go to the list guide, someone might want it go to channel list or grid guide.

For me, I am happy with it pulling up the Menu and then I can move it to where I need it go

Maybe I'm just dumb then. My wife asked me last night how to get to the recorded shows and I couldn't tell her. I just said keep hitting the Moxi button and it'll show up eventually. I really don't have the patience to memorize what the button will do under any given circumstance.
My wife was not nit picking, she just wanted to watch a show we recorded. Just because I post on this forum does not mean the problem is not real for most customers.
So maybe someone can post a cheat sheet for me. If I am watching live TV how do I get to recorded shows?

I understand some people are not happy with the Moxi button but unfortunately we (posters) are not an accurate representation of all Moxi users. The people who post here are the more vocal group and unfortunately probably a little more nit picky than the general population.

I have a feeling for most people including me, the Moxi button works fine for them

Futhermore, we do not know why Moxi decided to program their button that way. We also do not know if they fully tested the button. It could be quite possible they held many many rounds of focus group and came to the conclusion that this design was the best. They did win an Emmy right? so someone must like their design which included the Moxi button.

Furthermore, we wanted the Moxi button to do one thing, what would it be? Someone might want it to go to Recorded TV, someone might want to go to the list guide, someone might want it go to channel list or grid guide.

For me, I am happy with it pulling up the Menu and then I can move it to where I need it go

I understand some people are not happy with the Moxi button but unfortunately we (posters) are not an accurate representation of all Moxi users. The people who post here are the more vocal group and unfortunately probably a little more nit picky than the general population.

Personally, it doesn't bother me all that much because I have the patience to figure it out. What *does* bother me is the prospect of trying to teach my wife how do it. She has far less patience for such things than I do. So for now, I'm the only one who makes use of the Moxi since she can't be bothered with the complexity of it just yet. I'm hoping the Harmony remote will smooth over the learning curve a bit. Not exactly a shining selling point for the general population.


I have a feeling for most people including me, the Moxi button works fine for them


With enough invested time and patience sure...just like my linux server and netscreen firewall. However, I wouldn't expect the average person to pick up linux and netscreen firewalls for the pure joy of it.


Futhermore, we do not know why Moxi decided to program their button that way. We also do not know if they fully tested the button. It could be quite possible they held many many rounds of focus group and came to the conclusion that this design was the best. They did win an Emmy right? so someone must like their design which included the Moxi button.

Furthermore, we wanted the Moxi button to do one thing, what would it be? Someone might want it to go to Recorded TV, someone might want to go to the list guide, someone might want it go to channel list or grid guide.

For me, I am happy with it pulling up the Menu and then I can move it to where I need it go

Here is my constructive suggestion for the day: create a new menu where the user can choose the behavior for the Moxi button. 1) "Classic Mode" 2) Recorded TV 3) Channel List 4) Grid Guide 5) HD Programming List etc.

Since it's a "do anything/everything" kind of button, allowing the user to choose what it does seems appropriate.

If you walked up to a running Moxi showing live tv and I said "what's going to happen if I hit the "moxi" button?
That's where you and I differ, I would never ask that question, I'd just press the darn thing.

Then, if need be, I'd press right or left to get to the heading I want.

You guys have made the point over and over again that the Moxi button doesn't do the same thing every time, I get that. I suppose, maybe, I might prefer the way you guys would, but to me it's a very small thing. And I'm not convinced that would be better. I often watch recorded things and I like that pressing Moxi can take me to that list.


What *does* bother me is the prospect of trying to teach my wife how do it. She has far less patience for such things than I do.

Has she learned to use a Cableco DVR or Tivo previously? Because my wife and daughter picked up the Moxi remote and within a day liked the Moxi way better than the Motorola boxes we had before. A simple thing like that the Moxi has a macro that turns on both my TV and receiver with one button makes it much easier for them.

I mean, sure, women don't get these things easily, but you need to compare apples to apples. If she knows how to use a DVR, I'll bet she'll like the Moxi.

Dave

So maybe someone can post a cheat sheet for me. If I am watching live TV how do I get to recorded shows?

Press the Moxi lens button.

That's for the recorded list. Which is why the MOXI button doesn't need to be modified to go there. We already have a button for that purpose. The problem is that it's small and denoted by a tiny icon that really doesn't indicate what it does.

Has she learned to use a Cableco DVR or Tivo previously? Because my wife and daughter picked up the Moxi remote and within a day liked the Moxi way better than the Motorola boxes we had before. A simple thing like that the Moxi has a macro that turns on both my TV and receiver with one button makes it much easier for them.

I mean, sure, women don't get these things easily, but you need to compare apples to apples. If she knows how to use a DVR, I'll bet she'll like the Moxi.

Dave

Yes we have a Tivo, though she only uses it for live tv and and to watch recordings. Those 2 functions are dead-simple on the Tivo and require much more effort to accomplish on the Moxi. So again, I point to my constructive suggestion: put a small menu in the "Settings" area that allows the user to choose a "for dummies" mode for the Moxi button rather than having to have a flow-chart handy in order to do relatively simple things. If people like the way it works now..they can keep it that way (and it would default to that). Those who would like to emulate a Tivo by having the Moxi button go to a certain place in the menu system each and every time could do so as well. Everybody wins, no?

Which specific channel guide issue? The Guide button on the Harmony takes you to the vertical (regular) channel guide, and I have a touch screen button that serves as the Moxi Lens button. I am planning to try to "learn" the double press of the Moxi Lens button to the Harmony to see if I get it to go to the Grid Guide on one press.

You don't have to do this, the harmony's can do 'sequences' of buttons so you can make it send any sequence you want (basically a macro) sweet remotes solve all the problems of the moxi's interface by making your own macros.

You don't have to do this, the harmony's can do 'sequences' of buttons so you can make it send any sequence you want (basically a macro) sweet remotes solve all the problems of the moxi's interface by making your own macros.

That's what I'm counting on in order to win wife approval of the Moxi (and hence permission to get another plus mates)

Those 2 functions are dead-simple on the Tivo and require much more effort to accomplish on the Moxi.
Well, we've never had a Tivo, but like I said, my wife and daughter find the Moxi a piece of cake to use. I don't see how pressing the Moxi button, then the right or left cursor could be called a lot of "effort".

Why don't you ask her to try it? Like I said, I'll bet she'll like it fine. Probably easier getting your wife to learn it than getting Moxi to change the UI to suit her, don't you think?

Dave

IMHO, just because I'm used to the TiVo, good UI design is the concept that the user usually knows what will happen when doing something within the UI, in this case pushing a button on the remote control. I don't have a Moxi yet, so I'm not sure what buttons are on the control but if there's already a List button for shows, then take it out of the Moxi button behavior. I feel the Moxi button should either be set to bring up 1 thing all the time, used as a "back" button consistently, or maybe bring up a small "quick" menu of sorts with numbers to jump to get to the most used functions. Just my two cents.

IMHO, just because I'm used to the TiVo, good UI design is the concept that the user usually knows what will happen when doing something within the UI, in this case pushing a button on the remote control. I don't have a Moxi yet, so I'm not sure what buttons are on the control but if there's already a List button for shows, then take it out of the Moxi button behavior. I feel the Moxi button should either be set to bring up 1 thing all the time, used as a "back" button consistently, or maybe bring up a small "quick" menu of sorts with numbers to jump to get to the most used functions. Just my two cents.

Absolutely. Consistency and user predictability are core tenets of UI design and right now the Moxi remote doesn't conform. I was reminded of this today when I was deep in a submenu hierarchy and had to push BACK to get to the main menu, but upon hitting the main menu the BACK button loses all functionality and then you have to press the MOXI button to go "back" to the channel list. That's having to use two buttons to perform the same task.

And if anyone is curious about the original Emmy Moxi won, it was back in 2004 for Best TV User Interface Design. At the time it was a big step up in comparison to other cableco interfaces. It even predates the very similar dual-axis navigation of the Sony XMB - which also won an Emmy.

The Moxi interface has changed somewhat since then (for the better) and there's no reason it shouldn't continue to do so.
http://www.newscom.com/cgi-bin/pub/thumb/wmark/prnphotos042116?doc=PRN/prnphotos/docs/042/116&size=512&logo=logo

http://www2.prnewswire.com/cgi-bin/stories.pl?ACCT=109&STORY=/www/story/11-16-2004/0002458742&EDATE=

My apologies for going OT.
Does anyone know if Comcast utilizes SDV, specifically in the Kansas City market?

I've tried Comcast support (just as bad as TWC) without success, and have also tried the KC thread without luck.

I previously posted a semi-rant about TWC and the Cisco TA's. I found out that the house my wife and I are offering on actually gets cable service from Comcast instead of TWC.

A huge plus if they don't use SDV.

Moxi is looking like it could be a viable option for us if the deal happens.

Now I've really gotta learn about home networking.

Thanks for any help/info you can pass on.

Skid

I'm with TW skid, but what I did before I bought my Moxi was call TW technical support and I got a guy who knew pretty much about cable cards and tuning adapters. He told me that we get all Motorola here and that SDV was being rolled out gradually which was good news. I'd call and ask for someone who knows cable cards.
Dave

I appreciate the time and help Dave.
Gonna give Comcast tech support another try.

Skid

I'm with TW skid, but what I did before I bought my Moxi was call TW technical support and I got a guy who knew pretty much about cable cards and tuning adapters. He told me that we get all Motorola here and that SDV was being rolled out gradually which was good news. I'd call and ask for someone who knows cable cards.
Dave

By far the best DVR remote I have ever used, and very ergonomic. Notice the buttons Guide, Menu, Info, List. PS. it also has codes for an Onko receiver.
Scientific Atlanta AT8400 Remote Control
http://www.avsforum.com/avs-vb/attachment.php?attachmentid=170855&stc=1&d=1269220705
Scientific Atlanta AT8400 Remote Control

Well, we've never had a Tivo, but like I said, my wife and daughter find the Moxi a piece of cake to use. I don't see how pressing the Moxi button, then the right or left cursor could be called a lot of "effort".


It's the fact that there are at least 2 ways to do everything (that are non-obvious to a newcomer) that becomes confusing to non-technical people. Non-technical people like a standard "script" that is consistent and non-changing. Deviation from said script causes frustration unless they are willing to put in enough time to make it 2nd nature. My wife is not one of those people when it comes to technology...either it "just works" intuitively or she doesn't use it.



Why don't you ask her to try it? Like I said, I'll bet she'll like it fine. Probably easier getting your wife to learn it than getting Moxi to change the UI to suit her, don't you think?

Dave

I have. She doesn't like it. Actually, she hates it...and if it had been her doing the shopping and test-driving DVR's we would have never have ended up with a Moxi at all (and that should be a wakeup call to the Moxi crew if they want to gain the "for dummies" Tivo refugee market). If it wasn't for the far-inferior multi-room dvr sharing that Tivo employs that I'm looking for Moxi to solve, she woudn't have even let me get this "test" unit in the door and would have instead insisted on getting another Tivo since it's easy and famiilar. That's why I'm getting the Harmony remote as a work-around. If Moxi had designed the functionality of the Moxi button with a little more thought towards the non-gizmo inclined (there are times to be different, and others were conformity is a virtue), we wouldn't even be having this discussion. But in any case, I'm pretty confident that I can set up a Harmony in such a way to gloss over the brain-dead Moxi remote issues and win valuable WAF points.

And once again...a simple menu selection to choose the behavior of that infamous button would go a LOOOONG way towards solving a lot of these issues before they became problems for people. Or maybe mapping a double-tap of the Moxi button to a custom location. Whatever...but how it is now is overly confusing to the novice and is not helping Moxi win converts. I haven't seen *anybody* on this forum say that one of the driving reasons they bought the Moxi was for the complicated button mapping and functionality of the remote (though I hear all the time people raving about the simplicity and brain-dead-simple operation of Tivo). At best, people have learned to live with it. Not exactly a overwhelming display of enthusiasm for the status quo, don't you think?

Ouch!!!
You may want to edit that statement. A bit chauvinistic?

I mean, sure, women don't get these things easily, but you need to compare apples to apples. If she knows how to use a DVR, I'll bet she'll like the Moxi.

Dave

I was pretty set on a Moxi, but this button issue has me VERY concerned.
How the heck can it be that difficult to pull up simple things like recorded shows or channel guide?

I was pretty set on a Moxi, but this button issue has me VERY concerned.

It's a button. If it's enough to put you off buying something then you don't really want it to begin with.

You'll either live with it or it might be adjusted. Either way is better than the alternatives you likely have to choose from. A more expensive TiVo or a basic cable box DVR.

And as I've pointed out before, there is already a dedicated button for recordings.

Feb 19. I received my first three-tuner Moxi.

I am on my third three-tuner Moxi since then. (The two before my third one had bad hard drives. And after they crashed, I lost recorded programs. They just vanished after the 10 to 15-minute reboot.)

I received my third three-tuner Moxi on March 10.

Tonight, my third three-tuner Moxi is starting to exhibit problems. And that is freezing up. The picture freezes and parts of the recorded program are skipped over after about 5 seconds, with pixelation in there, of course.

So far, it has done it during two separate recorded programs on different stations and one cached program I rewound to its beginning.

I know that there are people on this forum who have received three-tuner Moxi's that have not exhibited problems, but for me to have received three now is really disturbing. (I owned a two-tuner Moxi since late October that never had an issue. I sold it and got a three-tuner instead. I am really regretting that I did that.)

And I read Dicksmile's posting from earlier that he or she also is exchanging his Moxi.

I have no choice but to keep rebooting my third three-tuner Moxi and hope that whatever issue is going on doesn't get worse. (Or I'll be sending it back for a fourth three-tuner Moxi.

All the talk on this forum about the Moxi button frustrates me because I would just love to get a Moxi that works. I'd gladly accept the confusing Moxi button if I could just get a Moxi that won't exhibit hard drive issues.

I was pretty set on a Moxi, but this button issue has me VERY concerned.
How the heck can it be that difficult to pull up simple things like recorded shows or channel guide?

don't be concerned.

I'm an owner who has expressed dislike of the central navigation button of the remote, but it's by no means hard to operate. It's just inconsistent and should be better. I'm hoping the Moxi powers-that-be will decide to implement a very simple change to make it better.

For my use, the Moxi is the best device available... by a mile. It's far superior to the several CC provided STB's/DVR's that I've had, and possesses features not available in the Tivo.

Buy it and enjoy....... than come back and tell us what you think of the "Moxi Button" :)

Hey all,

I WISH I could complain about my moxi button when using my slingbox, but I can't seem to get the unit to respond to any remote signals sent by the slingbox IR blaster.

Has anyone here gotten a 3-tuner moxi working with a gen 1 (with component cable addon) slingbox?

I have tried moving the IR blaster to the middel of the front of the moxi, as well as to the far left and far right, but it never responds to any commands. I do get video and audio just fine. Is there some other device in the slingbox setup wizard that I can choose for it to send the correct signals?

thanks!

Hey all,

I WISH I could complain about my moxi button when using my slingbox, but I can't seem to get the unit to respond to any remote signals sent by the slingbox IR blaster.

Has anyone here gotten a 3-tuner moxi working with a gen 1 (with component cable addon) slingbox?

I have tried moving the IR blaster to the middel of the front of the moxi, as well as to the far left and far right, but it never responds to any commands. I do get video and audio just fine. Is there some other device in the slingbox setup wizard that I can choose for it to send the correct signals?

thanks!

On a somewhat related note. Hey Moxi Guy! What's the likelihood of getting the Moxi to stream out across the gateway? This would remove the need for a Slingbox. Seems like a gimme.

On a somewhat related note. Hey Moxi Guy! What's the likelihood of getting the Moxi to stream out across the gateway? This would remove the need for a Slingbox. Seems like a gimme.

This would be the one future that I would love to see. Unfortunately I don't think the Cable Co. would ever let that happen. Even with the ability to do it with two different boxes they want to make being to do this as difficult as possible.

On a somewhat related note. Hey Moxi Guy! What's the likelihood of getting the Moxi to stream out across the gateway? This would remove the need for a Slingbox. Seems like a gimme.

I hate to stick my foot in my mouth, but the Moxi doesn't even stream on the local network much less out the 'net, right? Or am I wrong and just overlooking a very simple and cool capability?

I hate to stick my foot in my mouth, but the Moxi doesn't even stream on the local network much less out the 'net, right? Or am I wrong and just overlooking a very simple and cool capability?That's correct.

The Moxi does not have the hardware to stream at a reduced bitrate over the Internet. In the future, it could stream to other DLNA devices on the home network that support DTCP-IP.

well then I think it's safe to say that there will never be any DLNA server function since that could discourage sales of the Mates :(

That's correct.

The Moxi does not have the hardware to stream at a reduced bitrate over the Internet. In the future, it could stream to other DLNA devices on the home network that support DTCP-IP.

it would be great if the created a "Mate application" for the PC's in your network. I would love to open a window on the computer monitor screen to track a game while I'm working on other tihings. You would think this would be easily accomplished; although probably not high on their priorities list.

In reference to othe discussions above; I have added external 1.5 TB and 2 TB drives to my Moxis without difficulty using drives and the aluminum eSATA enclosure mentioned earlier in this thread. It was as easy as falling off a dock. Also have no complaints about my Harmony remotes. Work great with the Moxi

6. For the most part, the Moxi uses the internal hard drive until it is filled up, then moves to the external hard drive. In some scenarios, Moxi might record to the external hard drive before the internal is completely filled, but for the most part this is true.
If this is true, how do you know if your new external drive is working properly? It would appear that there's no way to tell until you've filled up the internal drive.

If this is true, how do you know if your new external drive is working properly?

When you plug it in the Moxi detects it and will format it. Then you can see it listed in the setings menu.

I would think, if you get an esata drive to install correctly it's working properly. But like any product, I suppose you don't know for sure until you start using it. But if you're not filling up your main drive why would you buy an external one?

Dave

By far the best DVR remote I have ever used, and very ergonomic. Notice the buttons Guide, Menu, Info, List. PS. it also has codes for an Onko receiver.
Scientific Atlanta AT8400 Remote Control
http://www.avsforum.com/avs-vb/attachment.php?attachmentid=170855&stc=1&d=1269220705

If this is the remote for the Moxi then I will pass. I had a cable co. Motorola Moxi with a different remote that was fairly simple to use but when it died they gave me a non-Moxi DVR that has this remote and the small, same sized button dvr controls are a f**king pain to use. About half the time I hit "live" which is just above the FF. I've used this since Nov. but when tivo premiere hits next month, this thing is going back.

If this is the remote for the Moxi then I will pass.

................It's not, it says it's a scientific Atlanta remote. Can't you see there's no Moxi button :D

I would think, if you get an esata drive to install correctly it's working properly. That is definitely not true. One of the common problems with external drives on dvrs is that they glitch and pixelate often.

But if you're not filling up your main drive why would you buy an external one?You wouldn't. But it takes a while to get there. You could have a device that's been working fine for weeks and then suddenly start messing up as it transitions to the external drive.

The SA8300HD uses the drive that has the highest percentage of space available. Because of that, you know right away if the drive is going to work for you or not. With the Moxi, you could be in for a nasty surprise.

The SA8300HD uses the drive that has the highest percentage of space available. Because of that, you know right away if the drive is going to work for you or not. With the Moxi, you could be in for a nasty surprise.

Um yeah, when you actually use the drive you'll find out how well it works. Like I said, wouldn't you assume you're going to use the drive before it's warranty expires? I bought mine because the moxi drive was filling up.

Personally, I like the way the Moxi does it. Should my external ever fail, I'll still have the first 500gb available. With the SA as you describe it you'd be SOL

Dave

That is definitely not true. One of the common problems with external drives on dvrs is that they glitch and pixelate often.

There COULD be other factors... I've seen a god awful amount of that, oddly enough it seems to go in cycles, a couple of weeks being very bad, a few weeks I rarely see it.

No external drive at all.

it would be great if the created a "Mate application" for the PC's in your network. I would love to open a window on the computer monitor screen to track a game while I'm working on other tihings. You would think this would be easily accomplished; although probably not high on their priorities list.

Yes, that would nice. I'd just like to see Moxi build out their feature set. It would make the product more compelling..., notwithstanding the Moxi button. I'm just not sure that as it stands it has much of a chance garnering market share. That said, they got my $900 months ago with little regret I might add.

JF

This would be the one future that I would love to see. Unfortunately I don't think the Cable Co. would ever let that happen. Even with the ability to do it with two different boxes they want to make being to do this as difficult as possible.

With 4 tuner CableCARD PCI-X adapters readily available there's nothing preventing anyone from building a box that has a compelling set of features including streaming/time shifting to the Net. What would be lacking is the sweet Moxi GUI. I don't think Cable Co's really have anything to say whether they like it or not. Nor do I think HTPCs are a flash in the pan. With the FCC's Broadband initiative standing firmly behind CableCARD technology and seemingly coaxing the Cable Co's to offer SDV control via IP, I think CableCARD devices have a solid future. I have two OPPO disk players. I bet if OPPO came out with a STB it would have a feature set that would be extremely attractive at a very favorable price point.

JF

I am thinking about getting a moxi hd two tuner box to replace my cablevision(long island, ny) dvr.

I have several questions for anyone ---

1. Can i use a Belkin 85 Mbps Powerline Turbo Kit (85Mbps ) (two powerline adapters) from my computer in the bedroom to the family room at the other end of the house(different circuit) to connect to the internet. If so, is 85Mbps fast enough, or should I go for the more expensive 200 Mbps units?

or
2. Would a ZyXEL WAP3205 Wireless N Access Point / Ethernet Bridge work instead of the powerline bridge?

Which do you think would do a better job.

Thanks for your input!!!

I am thinking about getting a moxi hd two tuner box to replace my cablevision(long island, ny) dvr.

I have several questions for anyone ---

1. Can i use a Belkin 85 Mbps Powerline Turbo Kit (85Mbps ) (two powerline adapters) from my computer in the bedroom to the family room at the other end of the house(different circuit) to connect to the internet. If so, is 85Mbps fast enough, or should I go for the more expensive 200 Mbps units?

or
2. Would a ZyXEL WAP3205 Wireless N Access Point / Ethernet Bridge work instead of the powerline bridge?

Which do you think would do a better job.

Thanks for your input!!!


I would go with the Powerline Turbo Kit.

However, if you have the option of going Moca, I would go Moca. They cost more but they work quite well.

Comcast Tech Support:

If you are using one-way CableCARD equipment (other than a TiVo Series 3, TiVo HD, or TiVo HD XL DVR)* and would like to continue receiving channels delivered by SDV, we can:

Option 1 - Replace your CableCARD device with a standard set-top box at no additional charge.

Option 2 - Replace your CableCARD with a high-definition (HD) set-top box at no additional charge for 12 months.

Option 3 - Replace your CableCARD with an HD-DVR set-top box for $9.95 per month for 12 months.

You may choose not to use a set-top box; however, will not have access to the channels that utilize the new SDV technology.

You will continue to receive the other services and channels without interruption.

Me:

So they work fine with Tivo? How many channels use SDV?

ComCast Tech Support:

Yes they do.

I just ordered 2-Moxi 3 tuner DVRs and setup an appointment for installation of 2-Mutli Stream CableCards. My question is Moxi does not show the SDV channels but Tivo's do? Why is that? Is the Tech Support wrong somewhere and why when I ordered the CableCards would they not tell me some of the channels would not work? I got the channel list and its pretty much all channels I don't get anyways (but like two) so I am not that upset, but I don't want to receive my Moxi's and not receive channels. Am I missing something? :confused:

Thanks for all your help! And Long Live the Moxi!!!

It's a button. If it's enough to put you off buying something then you don't really want it to begin with.

You'll either live with it or it might be adjusted. Either way is better than the alternatives you likely have to choose from. A more expensive TiVo or a basic cable box DVR.

And as I've pointed out before, there is already a dedicated button for recordings.

Someone needs a little Xanax... :rolleyes:

don't be concerned.

I'm an owner who has expressed dislike of the central navigation button of the remote, but it's by no means hard to operate. It's just inconsistent and should be better. I'm hoping the Moxi powers-that-be will decide to implement a very simple change to make it better.

For my use, the Moxi is the best device available... by a mile. It's far superior to the several CC provided STB's/DVR's that I've had, and possesses features not available in the Tivo.

Buy it and enjoy....... than come back and tell us what you think of the "Moxi Button" :)

Thanks for the reassurance. There's a LOT I like about the Moxi.

My question is Moxi does not show the SDV channels but Tivo's do?

If you have an SDV tuning adapter Moxi will show the same channels that Tivo does when using a tuning adapter.

By far the best DVR remote I have ever used, and very ergonomic. Notice the buttons Guide, Menu, Info, List. PS. it also has codes for an Onko receiver.
Scientific Atlanta AT8400 Remote Control
http://www.avsforum.com/avs-vb/attachment.php?attachmentid=170855&stc=1&d=1269220705
Scientific Atlanta AT8400 Remote Control

But where's the 30 second skip button?

But where's the 30 second skip button?

OK, You got me there. No there isn't a 30 second skip. I really wish there was. The SA/Cisco DVR's currently do not have that function anyway. I was mainly referring to the fact that there were Guide, Menu, Info and List buttons that were simple plain and single purpose, meaning they always had the same behavior regardles of where you were in the GUI. But also the overall layout, for me is the best I have used.

And as I've pointed out before, there is already a dedicated button for recordings.

Where is the dedicated button for directly accessing recordings? I have been looking at the remote and documentation and I don't see it?

Never mind: MOXI LENS ICON
Jumps you to your Recorded TV folder. Pressing this button twice will jump you to the Grid Guide, if you have that option enabled.

This wireless bridge supposedly is designed for HD streaming: http://www.newegg.com/Product/Product.aspx?Item=N82E16833127256

Anyone try it with Moxi?

...is 85Mbps fast enough, or should I go for the more expensive 200 Mbps units?

Wireless G is ~10Mb/s, N is ~40Mb/s, a BD disc runs ~45Mb/s. Based on what many have reported, cable HD tends to run in the 10-15Mb/s range.

Where is the dedicated button for directly accessing recordings? I have been looking at the remote and documentation and I don't see it?

Never mind: MOXI LENS ICON
Jumps you to your Recorded TV folder. Pressing this button twice will jump you to the Grid Guide, if you have that option enabled.

Why wasn't this "double press" of the Lens Button to display Grid View implemented on the Moxi Mate?

This wireless bridge supposedly is designed for HD streaming: http://www.newegg.com/Product/Product.aspx?Item=N82E16833127256

Anyone try it with Moxi?

I have one of these attached to my Moxi dvr in our downstairs family room and another attached to a mate in an upstairs bedroom. Both are bridged to a D-Link DIR-825 wireless N router which is located upstairs in a room on the far end of our house from the bedroom but directly above the family room.

So far, I have had no issues with connectivity using this set-up for live HD or recorded content to the mate. I also have a PC that is hardwired to my router and can access content on it through both bridged dvr and mate without issue.

These are dual band units. In my setup, I am using the 5 GHz band for the bridges and use the 2.4 GHz band for my laptops to ensure that computers do not interfere with the multimedia access.

I also have a second mate hardwired to the router. All have worked to my satisfaction so far.

We rarely watch more than one mate and/or the dvr at the same time though so I cannot speak for how well it would function using both mates plus the dvr at once.

Why wasn't this "double press" of the Lens Button to display Grid View implemented on the Moxi Mate?
Why is it called a "lens" button. It looks like a tilted square.

Can i use a Belkin 85 Mbps Powerline Turbo Kit (85Mbps ) (two powerline adapters) from my computer in the bedroom to the family room at the other end of the house(different circuit) to connect to the internet. If so, is 85Mbps fast enough, or should I go for the more expensive 200 Mbps units?


I've had less than optimal experiences with Powerline adapters. In particular, I've seen a/c devices that can generate high frequency interference on the house copper that can disrupt data traffic - always at the worst time, of course :) As an example, I have a 18v Lithium Ion cordless tool battery charger that can bring a powerline network down in seconds. Of course, your mileage may vary.

Personally, I'd stay away from it.

Don't rule out good old hardwired ethernet when considering options for your Mate. I see a lot of talk about wireless, powerline, MOCA, etc. I realize no one wants cables strung across the floor between rooms and up stairs. But if your creative and don't mind crawling up in the attic or through your crawlspace, you can get a nice clean in-wall installation. I hardwired my whole tri-level home with CAT6. I just used keystone jacks (http://www.monoprice.com/products/search.asp?keyword=cat6+keystone) which don't require any special tools and are color coded for easy connection of the stranded pairs.

Don't rule out good old hardwired ethernet when considering options for your Mate. I see a lot of talk about wireless, powerline, MOCA, etc. I realize no one wants cables strung across the floor between rooms and up stairs. But if your creative and don't mind crawling up in the attic or through your crawlspace, you can get a nice clean in-wall installation. I hardwired my whole tri-level home with CAT6. I just used keystone jacks (http://www.monoprice.com/products/search.asp?keyword=cat6+keystone) which don't require any special tools and are color coded for easy connection of the stranded pairs.

That was pretty close to what I did. I have a tri-level also and I was able to go through the ceiling in the basement (drop ceiling) and go up the main wall in the center of the house and get our basement, main level, and upstairs bedroom all with cat 5e. I ran 6 lines so I have 3 in our basement (entertainment area with 1 for the Moxi, 1 for the Blu-ray, and 1 for the PS3), 2 in our main level (1 for Moxi 1 for the computer), and 1 in our bedroom (for the Moxi Mate) I even have a little closet in our basement for the cable modem, wireless router, and the switch

This wireless bridge supposedly is designed for HD streaming: http://www.newegg.com/Product/Product.aspx?Item=N82E16833127256

Anyone try it with Moxi?

I use six of these on my Network at home. None of my devices have any issues streaming BD ISos or PCs transferring at 150mbs+ speeds. The Moxi should be no different. With wired 100mbs devices(including TiVo), it works identically to plugging the device into a wired switch.

I like them so much I plan on buying several more and start removing wired devices from my gigabit network. I currently have over seventy devices on my network at home utilzing twelve of the Dlink gigabit switches plus the DAP1522 units. the more devices I can take off the wired network the better.

Wireless G is ~10Mb/s, N is ~40Mb/s, a BD disc runs ~45Mb/s. Based on what many have reported, cable HD tends to run in the 10-15Mb/s range.


802.11b is 10mbs not 802.11g. Also Wireless N easily goes over 150mbs+ speeds. On 2.4Ghz and 5Ghz.

802.11b is 10mbs not 802.11g. Also Wireless N easily goes over 150mbs+ speeds. On 2.4Ghz and 5Ghz.
Without belaboring people with technospeak regarding the limitations of 802.11x technology, suffice it to say that rarely will real world implementation approach half the stated bit-rate. Take those numbers and divide by 2... and pray.

I use six of these on my Network at home. None of my devices have any issues streaming BD ISos or PCs transferring at 150mbs+ speeds. The Moxi should be no different. With wired 100mbs devices(including TiVo), it works identically to plugging the device into a wired switch.

I like them so much I plan on buying several more and start removing wired devices from my gigabit network. I currently have over seventy devices on my network at home utilzing twelve of the Dlink gigabit switches plus the DAP1522 units. the more devices I can take off the wired network the better.

Don't all those radio waves passing through your brain give you a headache?

Seriously though, that sounds like a good endorsement to go buy one. All I need is one. Can't run cable behind the walls of an apartment unfortunately.

Is there anyway to sort recorded shows by date?
Everything that I have read so far said there isn't, but I don't understand how this would not be a huge issue if it was true.

For me a DVR would be pretty much useless if I had to search thru 60 folders of shows just to find out what recorded last night.
Obviously I usually know what shows are on each night but once in a while shows change their nights (i.e. Survivor this week).

This is a deal-breaker for me, so is there a way to do this or am I just missing something?
If there is no easy way to tell what was recorded last night, how do other people deal with this?

Is there anyway to sort recorded shows by date?
Everything that I have read so far said there isn't, but I don't understand how this would not be a huge issue if it was true.

For me a DVR would be pretty much useless if I had to search thru 60 folders of shows just to find out what recorded last night.
Obviously I usually know what shows are on each night but once in a while shows change their nights (i.e. Survivor this week).

This is a deal-breaker for me, so is there a way to do this or am I just missing something?
If there is no easy way to tell what was recorded last night, how do other people deal with this?

Let's see, how about sorting by name? Call me foolish but I generally don't say to myself, "Oh, oh I gotta watch that 11:00 PM - 11:35 time slot or I'll die." You'll have to trust me on this one. The GUI especially when selecting recorded series events is very intuitive if not just plain sweet.

JF

Is there anyway to sort recorded shows by date?
Everything that I have read so far said there isn't, but I don't understand how this would not be a huge issue if it was true.That IS kinda wierd. I generally want to watch my oldest shows first.

Let's see, how about sorting by name? Call me foolish but I generally don't say to myself, "Oh, oh I gotta watch that 11:00 PM - 11:35 time slot or I'll die." You'll have to trust me on this one. The GUI especially when selecting recorded series events is very intuitive if not just plain sweet.

JF

Obviously I don't need to watch a specific time slot, however I do record sometimes up to 8 hours of shows per day, and if I don't know what recorded that day, then I will probably end up missing some of the shows without realizing it.

Also I try to watch the shows in the order they were recorded so they don't get deleted before I get to watch them. How does sorting by name help to avoid this from happening?

Let's see, how about sorting by name? Call me foolish but I generally don't say to myself, "Oh, oh I gotta watch that 11:00 PM - 11:35 time slot or I'll die." You'll have to trust me on this one. The GUI especially when selecting recorded series events is very intuitive if not just plain sweet.Ideally, Moxi would offer both options like TiVo. TiVo's recorded list is setup in just the same way, but it lets the user choose whether they want to sort by name or date.

Television shows and movies aren't generally time sensitive, but most people like to watch their sports programs the same day they air. I have TiVo series recordings for the Washington Redskins, Washington Capitals, Washington Nationals, UMD Sports, NCAA Tournament, NFL Playoffs, MLB ALCS+NLCS+WS, NHL Stanley Cup, Golf majors, Grand slams, etc. If recordings were listed only alphabetically, I would routinely miss new events. I could care less about an event shown a week ago.

Anybody else having problems with Fuse HD on FIOS? Starting last night, the video freezes and the audio continues. I connected the Moxi directly to my TV (Sony LCD) and it still happens - and now it happens every 10 minutes. Fuse HD is the only channel exhibiting this problem.

Seriously though, that sounds like a good endorsement to go buy one. All I need is one. Can't run cable behind the walls of an apartment unfortunately.
FYI SOLD OUT
Just saw the D-Link DAP-1522 Xtreme N Duo Wireless Bridge/Access Point for $64.99 + 2.99s/h with promo code EMCYPNP35 at Newegg: http://promotions.newegg.com/NEemail/Mar-0-2010/MarchDeal/index-landing.html?nm_mc=EMC-IGNEFL032310&cm_mmc=EMC-IGNEFL032310-_-EMC-032310-Index-_-E0-_-NB
"Only subscribers ca/n use the promo codes below, so subscribe now for free!"

802.11b is 10mbs not 802.11g. Also Wireless N easily goes over 150mbs+ speeds. On 2.4Ghz and 5Ghz.

There's a huge difference between specced speed and real world. I listed what is universally accepted as the real world speeds. Try streaming any video with a 10-12 Mb/s bit rate over the PS3's G connection and you'll see...

I use a dlink wireless dual n bridge connected to a netgear dual n router. I set my bridge up for 5ghz only and run my xbox360 the ps3 and my tivo (and now moxi) to it - no problems streaming from playon via moxi or ps3 and dl hd movies to the ps3...

I use a dlink wireless dual n bridge connected to a netgear dual n router. I set my bridge up for 5ghz only and run my xbox360 the ps3 and my tivo (and now moxi) to it - no problems streaming from playon via moxi or ps3 and dl hd movies to the ps3...

Interesting... lemme get this straight.. you go N to the bridge and hard wire that to the PS3?

yah the bridge is a 4 port box that sits behind my Flat screen - hardwire the ps3, xbox360 and moxi to it so they see it as 10/100 - the bridge connects to my dual band N on 5GHZ (i have turned 2.4 off on the bridge). I run playon from my I7 desktop upstairs and can stream hulu to my ps3 and/or moxi. I can dl HD movies, update my xbox of ps3. Below is the link to the bridge. It was a no brainer to set up and I have rebooted it maybe once in the year I have had it.

http://www.newegg.com/Product/Product.aspx?Item=N82E16833127256&Tpk=dlink%20n%20bridge

Does anyone else have this issue? With Time Warner in NE Ohio - (Mentor/eastlake) I got the moxi and paired it up to my Cable card. Once I got the update to moxi and could set the default recording profile..I realized I was missing a bunch of channels. The tech at moxi was great and said the same thing..(odd that they are missing) then he realized that TWNEO was actually broadcasting them in analog. (For example I have BRAVO on 57 analog 209 digital and 1209 HD but I don't get the HD one just a black screen)...turns out the digital is also just a rebroadcast of the analog. Since Moxi is all digital I don't get the "digital" channels. Same thing goes for Travel Channel, MTV etc...

the whole thing is kind of a huge deal breaker for me since the Other half mostly shcedules off of bravo, mtv and travel...:( TWNEO is supposed to have everything running correct at the end of the month but that is dangerously close to my 30 day return for the moxi...

Does anyone else have this issue? With Time Warner in NE Ohio - (Mentor/eastlake) I got the moxi and paired it up to my Cable card. Once I got the update to moxi and could set the default recording profile..I realized I was missing a bunch of channels. The tech at moxi was great and said the same thing..(odd that they are missing) then he realized that TWNEO was actually broadcasting them in analog. (For example I have BRAVO on 57 analog 209 digital and 1209 HD but I don't get the HD one just a black screen)...turns out the digital is also just a rebroadcast of the analog. Since Moxi is all digital I don't get the "digital" channels. Same thing goes for Travel Channel, MTV etc...On most TWC systems, you need the SDV adapter to receive digital versions of their analog channels, as well as a number of HD channels.

On most TWC systems, you need the SDV adapter to receive digital versions of their analog channels, as well as a number of HD channels.

I have had a cisco SA SDV box for 6 months now - it has never worked in my area. I have had tech out twice and every time they look at it and go "oh yeah that does not work yet..it should be working by...."

Originally they told me march 22, that was not the case it still just blinks away. Now I am told my the end of the month. We shall see.

Oh just and FYI to anyone thinking about getting a moxi for TWNEO (Time Warner North East Ohio) - Don't waste money on the three tuner - with SDV you only get the use of two (that is what the cable tech told me when I called to get my moxi paired with the cable card).

Oh just and FYI to anyone thinking about getting a moxi for TWNEO (Time Warner North East Ohio) - Don't waste money on the three tuner - with SDV you only get the use of two (that is what the cable tech told me when I called to get my moxi paired with the cable card).

3 tuner has more memory and faster response time and if you move to a Motorola hardware market you'll get your third tuner back.

Oh just and FYI to anyone thinking about getting a moxi for TWNEO (Time Warner North East Ohio) - Don't waste money on the three tuner - with SDV you only get the use of two (that is what the cable tech told me when I called to get my moxi paired with the cable card).

And the FCC is discouraging the use of TA by the Cable Co.

really? I did not know that. although the response time on the new 2 tuner I just got seem pretty good (probably just as good as my s3 tivo - way better when it tried to do lol hd search page) - 600 is a lot to shell out though - :(

People have got around the SDV 2-tuner limitation by getting two tuning adapters. Also, unless you're in a former Adelphia market, when I was in a TWC NEO market we used a tuning adapter with the TiVo so it should be supported by the whole region I'd think.

Has anyone used a moxi recorder with Brookhaven Cable on long island, New York. If so, what do you like and what do you dilike about the recorder as compared with the cable company unit?
Thank for your input!

I just got the cable card installed in my new Moxi Box today.

When I called in for the cable card the person at Time Warner told me that I would also need the tuning adapter.

I had asked the tech at Moxi if I would need this adapter and he told me that the adapter was only to receive channels 1 to 100.

Well I do need the adapter with TW in Central Ohio to receive all of the High Def channels.

The install went off without any problems but now I have one extra box (TA) to look at on my shelf.

If anyone wants to know the CS at TW told me the charge for the cable card is $2.50 per month and no extra charge for the Tuning Adapter.

Jim

Well I do need the adapter with TW in Central Ohio to receive all of the High Def channels.

Just sayin' that if they told you that, it might and might not be accurate. The installers here in Carlsbad CA told me I would need it and it turns out there are only a few Spanish language channels and one group of four sports channels on SDV.

I don't care about any of those so my TA is disconnected sitting in my drawer.

I'm sure you may have tested this, but I think everyone should know that SDV is different everywhere and just because they tell you you need a TA, you might not actually.
Dave

FYI
Just saw the D-Link DAP-1522 Xtreme N Duo Wireless Bridge/Access Point for $64.99 + 2.99s/h with promo code EMCYPNP35 at Newegg: http://promotions.newegg.com/NEemail/Mar-0-2010/MarchDeal/index-landing.html?nm_mc=EMC-IGNEFL032310&cm_mmc=EMC-IGNEFL032310-_-EMC-032310-Index-_-E0-_-NB
"Only subscribers can use the promo codes below, so subscribe now for free!"

Thanks for the heads up! I went ahead and ordered one. I'm using a Linksys WRT54G with custom firmware to create a Point-to-Point wireless link, but it's proven less than reliable. My main router is a WRT150N, so hopefully this will speed things up.

Just sayin' that if they told you that, it might and might not be accurate. The installers here in Carlsbad CA told me I would need it and it turns out there are only a few Spanish language channels and one group of four sports channels on SDV.

I don't care about any of those so my TA is disconnected sitting in my drawer.

I'm sure you may have tested this, but I think everyone should know that SDV is different everywhere and just because they tell you you need a TA, you might not actually.
Dave

Here many of our SD channels and most of our HD channels are SDV, so unfortunately I have to use one which eliminates the 3rd tuner in my Moxi. Bummer.

Old version
6.1.0.26R4BR-P.304144

New version
6.1.1.3R4BR-P.307850

I am not sure what is on this update. It is most likely bug fixes and speed tweaks.
I am not completely positive but the menus seem faster on the main Moxi. I have not seen what it does for the mates yet. I am headed off to bed...but if you see any new features or improvements , please let us know

3 tuner has more memory and faster response time and if you move to a Motorola hardware market you'll get your third tuner back.
To MoxiGuy
Both the 3 Tuner Moxi and Moxi Mate both have 512 MB RAM, while the two tuner only has 256 MB RAM

I assume the next shipment of 2 Tuner Moxi's will also have 512 MB RAM, Let's Hope.

Old version
6.1.0.26R4BR-P.304144

New version
6.1.1.3R4BR-P.307850

I am not sure what is on this update. It is most likely bug fixes and speed tweaks.
I am not completely positive but the menus seem faster on the main Moxi. I have not seen what it does for the mates yet. I am headed off to bed...but if you see any new features or improvements , please let us know

One of the issues that is supposed to be resolved is one that I reported to Moxi. I found that sometimes when I started watching a recording that was still in progress that if the program finished recording while you were watching it there would be a point that you couldn't fast forward past. The Moxi would keep skipping to the same point in the program.

I haven't noticed anything significant so it must be bug fixes. It might be snappier - the back button seems to flip instantly now and FF/RW seem to be very fast - but both my Moxi and Mate received an update and neither has any additional options.

It was good to see the TA resync almost instantly on reboot. Over the past few weeks I haven't noticed any channel drops. When the Moxi restarts now it grabs the SDV channels immediately and populates the guide data a minute or two later.

That was pretty close to what I did. I have a tri-level also and I was able to go through the ceiling in the basement (drop ceiling) and go up the main wall in the center of the house and get our basement, main level, and upstairs bedroom all with cat 5e. I ran 6 lines so I have 3 in our basement (entertainment area with 1 for the Moxi, 1 for the Blu-ray, and 1 for the PS3), 2 in our main level (1 for Moxi 1 for the computer), and 1 in our bedroom (for the Moxi Mate) I even have a little closet in our basement for the cable modem, wireless router, and the switch

Don't forget that pre-installed wire chase most of us have in our house. It also doubles as an A/C vent in the summer, and heat in the winter!

If you place wires in HVAC, it is always highly recommended to use plenum cables. They are more fire-resistant than regular cables.

http://www.ehow.com/how-does_4684678_do-need-plenum-ethernet-cable.html

After over a week of waiting, my Moxi+2 mates order was further backordered until Mar 23rd. Is Moxi just getting popular or did they run into any problems?
Still no word from Moxi about delivery, and I've read more reports of disc problems. I find it hard to belive that there could be such a bad run of discs, but might this be the reason for the delay? Of course, if this is the case, I'd rather wait for a solid unit then have them rush out something that they suspect might be unreliable.

well finally when I got home my time warner dvr was showing ALL the hd channels I was stoked so I could finally use my moxi with the SDV box....except when I hooked it up first time same thing. Missing channels and blinking sdv. I got on the IM with moxi and we tried a few things..Then..my blinking for 6 months sdv finally went soild - and all the hd channles said "YOU MUST CALL YOUR CABLE PROVIDER TO SUBSCRIBE"

So Moxi told me to call TWC to get a hit to my sdv and I should be good....

Yeah so I called TWC got transferred twice, explained what I needed and the lady goes "sir there is an outage in your area I can't do anything." I tried to explain that there was not an outage, that my time warner box was just fine but she kept telling me no. Sigh...

well finally when I got home my time warner dvr was showing ALL the hd channels I was stoked so I could finally use my moxi with the SDV box....except when I hooked it up first time same thing. Missing channels and blinking sdv. I got on the IM with moxi and we tried a few things..Then..my blinking for 6 months sdv finally went soild - and all the hd channles said "YOU MUST CALL YOUR CABLE PROVIDER TO SUBSCRIBE"

So Moxi told me to call TWC to get a hit to my sdv and I should be good....

Yeah so I called TWC got transferred twice, explained what I needed and the lady goes "sir there is an outage in your area I can't do anything." I tried to explain that there was not an outage, that my time warner box was just fine but she kept telling me no. Sigh...

Yeah.. they did not properly pair your cable card. Keep calling and cross your fingers that you get someone who is familiar with cable cards.

no the cable card is paired just fine - my area is a rebuild from comcast we never got the bravo hd or travel hd or a few other hd that everyone else got. They finally showed up yesterday so I was happy and figured all I had to do was hook the moxi back up and get my bravo hd (since TWC NEO broadcasts bravo in analog on the digital channel I cannot get it - as well as a lot of other channels.).

I need them to init the sdv so I can get all of my channels.

yah the bridge is a 4 port box that sits behind my Flat screen - hardwire the ps3, xbox360 and moxi to it so they see it as 10/100 - the bridge connects to my dual band N on 5GHZ (i have turned 2.4 off on the bridge). I run playon from my I7 desktop upstairs and can stream hulu to my ps3 and/or moxi. I can dl HD movies, update my xbox of ps3. Below is the link to the bridge. It was a no brainer to set up and I have rebooted it maybe once in the year I have had it.

http://www.newegg.com/Product/Product.aspx?Item=N82E16833127256&Tpk=dlink%20n%20bridge

Wow, very clever. A good alternative when running wire is a serious issue...

Still no word from Moxi about delivery, and I've read more reports of disc problems. I find it hard to belive that there could be such a bad run of discs, but might this be the reason for the delay? Of course, if this is the case, I'd rather wait for a solid unit then have them rush out something that they suspect might be unreliable.

The delay is simply on the mates. The 2 tuner and 3 tuner Moxi's are both in stock. So it is not a Hard Drive issue that is delaying shipment.

Does anyone know if the USB 2.0 port on the Moxi Mate is powered at all times? Does the Moxi Mate have some type of standby mode, and if so, what happens to the USB 2.0 port during that mode?

I am asking because I am considering using a compact USB powered 10/100 switch to share a hardwired Ethernet connection between a Moxi Mate and a Blu-ray player. It took me forever to fish a single RG6 cable to this room, and I don't have the space (or patience) to fit another cable next to it.

http://www.dual-comm.com/5_Port_LAN_Switch.htm

I know that I could simply use a standard Ethernet switch, but I wanted a cleaner installation that did not require another wall wart.

Still no word from Moxi about delivery, and I've read more reports of disc problems. I find it hard to belive that there could be such a bad run of discs, but might this be the reason for the delay? Of course, if this is the case, I'd rather wait for a solid unit then have them rush out something that they suspect might be unreliable.

I ordered my moxi and mate on 3/16. I got a shipping number yesterday, so they must have caught up to the backlog. If yours hasen't shipped yet you should call them.

The Tivo Premiere got slammed by both Engadget and Gizmodo review. Looks like the Moxi Mate backorder will continue and probably grow.

http://gizmodo.com/5498459/tivo-premiere-review-wheres-the-razzle-dazzle?skyline=true&s=i

http://www.engadget.com/2010/03/24/tivo-premiere-review/

http://ptech.allthingsd.com/20100324/new-tivo-mixes-tv-and-internet-but-falls-short/?mod=ATD_rss

Can I stream from a DVR to a DVR with Moxi? I was waiting on the Premiere, but just don't know now. Anyway, I was thinking of putting a 2 tuner in the Master Bedroom and a 3 tuner in the Den. I would add Mates in other rooms and my office, but I would want to be able to stream from the 3 tuner to the 2 tuner and vice versa. Is this possible or can you only stream to a Mate?

The Tivo Premiere got slammed by both Engadget and Gizmodo review. Looks like the Moxi Mate backorder will continue and probably grow.

On the surface the new UI design for TiVo looked pretty good, until that is you realize it's only on the surface and they never actually finished it. Dig down more than a couple of layers and it's still the same UI from a decade ago.

I can't believe they released it like that. Especially after all the hype.

Can I stream from a DVR to a DVR with Moxi? I was waiting on the Premiere, but just don't know now. Anyway, I was thinking of putting a 2 tuner in the Master Bedroom and a 3 tuner in the Den. I would add Mates in other rooms and my office, but I would want to be able to stream from the 3 tuner to the 2 tuner and vice versa. Is this possible or can you only stream to a Mate?


Yes you can have any mixture of Moxi and Moxi Mates. Keep in mind you will need to pair a Moxi Mate with a unique Moxi.

As for your setup.. 2 tuner and 3 tuner should play well together. You can stream from the 3 tuner to the 2 tuner and from the 2 tuner to the 3 tuner.

On the surface the new UI design for TiVo looked pretty good, until that is you realize it's only on the surface and they never actually finished it. Dig down more than a couple of layers and it's still the same UI from a decade ago.

I can't believe they released it like that. Especially after all the hype.


It is an interesting dynamic at TivoCommunity. There are some who are really disappointed. and then there are those who said they will settle with the Premiere despite the drawbacks.:confused::eek:

Yes you can have any mixture of Moxi and Moxi Mates. Keep in mind you will need to pair a Moxi Mate with a unique Moxi.

As for your setup.. 2 tuner and 3 tuner should play well together. You can stream from the 3 tuner to the 2 tuner and from the 2 tuner to the 3 tuner.

Thanks. Sounds good.

One more question, though. Any idea on whether Moxi will get native Netflix support (HD), not through play on?

I'm amazed that professionals who review Tivo products will mention an Xbox or a Asus media streamer by way of comparison (or criticism) but never, ever breathe a word about the Moxi.

Do they really have such low regard for it?

After having read the Engadget and Wired reviews of the TiVo Premiere, I am more pleased than ever to have upgraded my old Series 3 to a 3-tuner Moxi a couple of weeks ago. I have only had one minor glitch (it missed a couple of scheduled recordings), which an online rep helped me work out, and after the most recent software update, is now peppier than ever (as compared to the new TiVos, from what has been reported). I am about ready to order a Mate for my bedroom.

Thanks. Sounds good.

One more question, though. Any idea on whether Moxi will get native Netflix support (HD), not through play on?

Native Netflix support is on their to do list (mentioned by The Moxi Guy who is an employee of Moxi) but there has no indication off when we can expect to see this. Hopefully soon.

The Tivo Premiere got slammed by both Engadget and Gizmodo review.

I've got no horse in this race at the moment so, from what I consider an unbiased perspective, I wouldn't say that either review is a "slam". They both seem rather ambivalent, which given the hype isn't what one would expect, but it's likely not enough to drive people away from the Tivo either. I suspect many will just take a wait and see approach; if the multitasking / 2nd core issues get worked out, and if the UI get's fully realized the major complaints will go away and many potential Tivo users will expect both those to happen sooner or latter.

Personally, the ongoing Tivo fees still tip me away from the device, but if they nailed everything else I could see the wife pushing for the Tivo as soon as she see's it at some friends place (which will happen inevitably). So, at the moment it's wait and see all around. I want seamless multi-room scheduling and content access. The three main contenders are, the Moxi, the Tivo and a HTPC with the Ceton tuner. As things sit, I'm expecting the Ceton / HTPC solution to be the first to deliver what I want, but don't expect to make a buy decision until this fall and it has had time to prove itself. (IOW, Moxi, and it seems less likely Tivo, have 4 months to prove me wrong :-)

The delay is simply on the mates. The 2 tuner and 3 tuner Moxi's are both in stock. So it is not a Hard Drive issue that is delaying shipment.

We placed our order for the 3HD unit + Mate on 3/5 and delivery is scheduled for tomorrow (we're in CT and they were shipped from NC).

This setup will be replacing one of our Sony DHG-HDD500 DVR's... great units but limited storage capacity and a TVGOS implementation from Hell (check the HDD250/500 thread and you'll see that TVGOS issues dominate the discussions).

It has shaped up to be a very good week: As an SXRD-XBR1 owner, Sony has sent a KDL55HX701 our way (to be delivered next Friday)... WooHoo!

It is an interesting dynamic at TivoCommunity. There is some who are really disappointed. and then there are those who said they will settle with the Premiere despite the drawbacks.:confused::eek:

wow!
That's just plain fun reading over there.
It's like they're having a funeral for a out-of-favor friend. Crazy.

I like the "fake Moxi fanboy" thing they've got going. highly entertaining.

wow!
That's just plain fun reading over there.
It's like they're having a funeral for a out-of-favor friend. Crazy.

I like the "fake Moxi fanboy" thing they've got going. highly entertaining.

I really do not blame the Tivo fanboys. They invested so much time and money with the Tivo, it is easy to understand their frustration and their anger with the Tivo Premiere especially the ones with more than 1,000 posts.

I was out of town for a few days and got back last night. I turned on the TV, and started to watch a previously recorded show.

The screen froze on the live TV program, and stop, pause, rewind, FF did not work. I could bring up the menu, but selecting anything on it would not unfreeze the picture.

I jumped on the forum to see if anyone else was experiencing this problem. After about 10 minutes the recorded program started to play. It played for about 15 minutes and then froze again.

This DVR was a replacement for my original that crashed several times, losing all of my recorded programs. I was reluctant to reboot it, because that was how I lost all my shows the last time. It reformatted my drive.

While the show was playing I pressed stop, FF, Rew and nothing happened, and the progress bar was totally messed up. It had a huge number for the current time and the progress bar extended off the right side of the screen.
See the image below.

After the 2nd freeze I rebooted, and I'm happy to say the DVR is back to normal. I was able to see that it had not yet downloaded the latest update, so there might have been an issue with that. I tried to manually force the update but it didn't do it. It seemed to download the update, but then it didn't install it. I'll have to try again now that it was rebooted.

http://www.avsforum.com/avs-vb/attachment.php?attachmentid=171233&stc=1&d=1269540216

I really do not blame the Tivo fanboys. They invested so much time and money with the Tivo, it is easy to understand their frustration and their anger with the Tivo Premiere especially the ones with more than 1,000 posts.

oh, I actually feel bad for them. really.
The day I have to spend emotional energy calling for the firing of my DVR companies CEO or Board of Directors is the day I really need to stop watching TV.

Life is far too short and precious.

But the reading is still good :p

I have both - I got the moxi to not have to pay the yearly fee. Here is an honest opinon of both -

Ease of use I would give to Tivo hands down. It just seems more logical doing a lot of things - series manager, recordings, my tivo - all logical easy to understand - the folder menu for more than one recordings and slightly hackable. I have in all honestly not had a lot of issues with my tivo and loved it way beyond my TWC HD DVR (SA 8300 HD)..

Moxi is definatley easier to the tech enabled - it has more information available to look at and get you up and running but - the same complaints other have I have - having to hit buttons two or three times to do simple things - a moxi button that does...different things depending on where your at - I am still struggling with getting it up and running with all my channels but that is really TWC NEO's fault not moxi. The interface is pretty and once I realized I can get out of any menus by going left or right (ugh two more key presses :) )...it was easier to navigate but. let me give you an example.

The default recording preferences - you would think would be in settings. No they are in the recording folder and only after you update your software...it has a 500 GB HD why on earth would it default to the minimum?? I was on IM with Moxi tech support for about 1/2 hour before they realized I needed a software update to even see it..and even he agreed wtih me that it should be much more simple.

The grid interface should be default - always - that up and down one with pop out bars is...just horrible.

but all that being said - the interface over all is awesome, once you learn how to swim with the sharks you can actually get around the menu and button pushes - and I am hoping it passes the wife test. Cuz if it don't I have to go back to tivo...:(. The oneline programming is awesome - makes up for the 90 key presses to do a series lol...

The grid interface should be default - always - that up and down one with pop out bars is...just horrible.

I don't agree with that. Having used a grid guide with Passport and Navigator for ten years I didn't think I could live without it but now I never use it.

I only really need to see what's on right now and on the rare occasion I need to look ahead it's very easy to find subsequent airings with the show all times option. Finding new shows is simple with the keyword search and once I have my recording options set up the unit takes care of the management for me.

Recording options is in the logical place. It now deals with scheduled, canceled and management whereas before it was in two separate sections. Placing it in the settings menu - which is rarely accessed - would move it further away from the most traveled area of the menu. As it is recording options sits in the place where your recordings do and enables you to manage them from the same place.

I never use the grid guide. I use the list guide. Once you get use to it, you will get to like it quite a bit.

having to hit buttons two or three times to do simple things - a moxi button that does...different things depending on where your at ...

...
The grid interface should be default - always - that up and down one with pop out bars is...just horrible.


oh boy - there you go, getting the hackles up on that taboo subject :eek:

:) :) :)

wow totally different opinion - I can't live without grid - I would like to see an option where you can turn off the menu that comes up after you select a channel - so I could default to going to the channel rather than having an additional menu come up asking if I want to watch it record it or series record it. The playon integration is another thing I loooove. The wife loved it when we could catch shows we missed via the ps3 - but she was afraid of it. If I can show her how to do it through moxi - I am home free,

wow totally different opinion - I can't live without grid - I would like to see an option where you can turn off the menu that comes up after you select a channel - so I could default to going to the channel rather than having an additional menu come up asking if I want to watch it record it or series record it.

Just hit play. You'll go straight there.

I was out of town for a few days and got back last night. I turned on the TV, and started to watch a previously recorded show.

The screen froze on the live TV program, and stop, pause, rewind, FF did not work. I could bring up the menu, but selecting anything on it would not unfreeze the picture.

I jumped on the forum to see if anyone else was experiencing this problem. After about 10 minutes the recorded program started to play. It played for about 15 minutes and then froze again.

This DVR was a replacement for my original that crashed several times, losing all of my recorded programs. I was reluctant to reboot it, because that was how I lost all my shows the last time. It reformatted my drive.

While the show was playing I pressed stop, FF, Rew and nothing happened, and the progress bar was totally messed up. It had a huge number for the current time and the progress bar extended off the right side of the screen.
See the image below.

After the 2nd freeze I rebooted, and I'm happy to say the DVR is back to normal. I was able to see that it had not yet downloaded the latest update, so there might have been an issue with that. I tried to manually force the update but it didn't do it. It seemed to download the update, but then it didn't install it. I'll have to try again now that it was rebooted.

I've been having consistent video freezes (the audio continues uninterrupted) on a particular channel (live tv), but nothing so far on recordings. I have about 6 tickets open with them right now for various issues.

Anyone know why my 30 second skip button on my Moxi remote takes me to my "recorded show screen"?

I am watching a recorded show and every time I press the skip button I go back to the recorded show screen.

I just got the Moxi up and running yesterday and I am sure the skip button worked OK yesterday.

Jim

Anyone know why my 30 second skip button on my Moxi remote takes me to my "recorded show screen"?

I am watching a recorded show and every time I press the skip button I go back to the recorded show screen.

I just got the Moxi up and running yesterday and I am sure the skip button worked OK yesterday.

Never encountered that, try resetting the remote. Press:

Moxi, OK, clear, clear, clear

I've been having consistent video freezes (the audio continues uninterrupted) on a particular channel (live tv), but nothing so far on recordings. I have about 6 tickets open with them right now for various issues.

Add me to the list of people that have been having video freezes. The audio continues uninterrupted. I am getting this on both Live TV and from recorded programs.

Add me to the list of people that have been having video freezes. The audio continues uninterrupted. I am getting this on both Live TV and from recorded programs.

What's your equipment setup? 3t or 2t? Mate? Ethernet? MoCA? External drive? Cableco?

I really do not blame the Tivo fanboys. They invested so much time and money with the Tivo, it is easy to understand their frustration and their anger with the Tivo Premiere especially the ones with more than 1,000 posts.

What frustration and anger? After reading the reviews I want the Premiere even more. And now I have eight on order. I haven't been this excited about a TiVo since the DirecTV HDTiVos I got in 2004.

The reviews have shown a good box with excellent future potential. And just like the current boxes, I will be able to transfer all my recordings to a PC for permanent storage, only several times faster..

That is one feature that makes TiVo a much better deal for me than Moxi.
Without the ability to transfer recordings to a PC for permanent storage on a BD or hard drive, a DVR is useless to me.

What frustration and anger? After reading the reviews I want the Premiere even more. And now I have eight on order. I haven't been this excited about a TiVo since the DirecTV HDTiVos I got in 2004.

The reviews have shown a good box with excellent future potential. And just like the current boxes, I will be able to transfer all my recordings to a PC for permanent storage, only several times faster.

But you are not representative of the entire community and the reviews may have shown a box with potential but the half finished UI, hardware that isn't available at release, poor software coding and performance - do not a "good box" make and every single review has brought those points up.

There are a huge number of TiVo users who are massively disappointed and underwhelmed. You know it, I know it and everyone who has been reading anything related to the Premiere does.

But you are not representative of the entire community and the reviews may have shown a box with potential but the half finished UI, hardware that isn't available at release, poor software coding and performance - do not a "good box" make and every single review has brought those points up.Did you see this one (http://mysite.verizon.net/~fiosdvr/prem_review_01.pdf).

Before the Premiere, Moxi had a significant advantage in terms of hardware capabilities. This made it possible for them to implement features TiVo could not with its TiVo HD hardware, such as robust multi-room streaming and a compelling high-definition interface.

The Premiere takes the hardware in the Moxi and upgrades it with a faster chip. This gives TiVo the ability to provide much of the same UI and multi-room functionality that Moxi does now. Being a newer chip, it can even do things the Moxi hardware can't (like 1080p DIVX playback). TiVo decided to do the HD UI first and then implement the rest later.

The "problem" is that TiVo's new HD UI isn't close to being done. Since they've already built the boxes, and can't effectively market a product with much faster hardware and no other new features, they decided to implement and deliver the new HD UI one piece at a time. The problem is the current beta version is very slow, in part because it does not make effective use of both cores, and in part because it still pulls all of the picture elements from Internet servers, on-the-fly, rather than caching them in memory or on the hard drive.

For those that are satisfied with the current TiVo "Classic" interface -- still an option -- the Premiere represents a major upgrade in performance in terms of video playback, video transfers, and multi-room transfers. TiVo should've taken advantage of the new hardware to implement DLNA and multi-room streaming for launch, with the promise of a HDUI later this year when it was done (or close to done). Of course, that's easy to say with 20/20 hindsight; when TiVo started prototyping the new interface a year ago, I'm sure they thought they'd have most of it done by now.

The "problem" is that TiVo's new HD UI isn't close to being done. Since they've already built the boxes, and can't effectively market a product with much faster hardware and no other new features, they decided to implement and deliver the new HD UI one piece at a time. The problem is the current beta version is very slow, in part because it does not make effective use of both cores, and in part because it still pulls all of the picture elements from Internet servers, on-the-fly, rather than caching them in memory or on the hard drive.

So that leaves them alienating two markets. Current TiVo owners looking to upgrade to a better unit and new users wanting to get away from the horrific cableco DVRs. Current TiVO owners have the advantage that they already have a box that works for them so they can wait, but for any new users migrating to TiVo they only have the first impression to work with. What TiVo may do later in the year to build out the rest of the new experience is not something new users will be aware of. All they will see is performance that's possibly worse than the unit they are trying to get away from and a GUI that suffers from being inconsistent and bouncing from one design to another.

It would have made more sense to me if they had kept the press event and delayed the release until it was complete. What are they trying to beat to market? Or is this just a quick push to get the unit out for the fiscal year?

Comcast Tech Support:

If you are using one-way CableCARD equipment (other than a TiVo Series 3, TiVo HD, or TiVo HD XL DVR)* and would like to continue receiving channels delivered by SDV, we can:

Option 1 - Replace your CableCARD device with a standard set-top box at no additional charge.

Option 2 - Replace your CableCARD with a high-definition (HD) set-top box at no additional charge for 12 months.

Option 3 - Replace your CableCARD with an HD-DVR set-top box for $9.95 per month for 12 months.

You may choose not to use a set-top box; however, will not have access to the channels that utilize the new SDV technology.

You will continue to receive the other services and channels without interruption.

Me:

So they work fine with Tivo? How many channels use SDV?

ComCast Tech Support:

Yes they do.

I just ordered 2-Moxi 3 tuner DVRs and setup an appointment for installation of 2-Mutli Stream CableCards. My question is Moxi does not show the SDV channels but Tivo's do? Why is that? Is the Tech Support wrong somewhere and why when I ordered the CableCards would they not tell me some of the channels would not work? I got the channel list and its pretty much all channels I don't get anyways (but like two) so I am not that upset, but I don't want to receive my Moxi's and not receive channels. Am I missing something? :confused:

Thanks for all your help! And Long Live the Moxi!!!

Hello Dan,

I would like to review your experience further with our customer service. Is it possible to send me your details please?

Thank you.

The other problem with the Premiere is that multi-room is still not streaming so users on copy-protected cable systems (TWC, Brighthouse, etc.) are still screwed.

I fail to understand why Tivo is shipping a nice hardware product with incomplete software, but we've seen this time after time in the CE industry.

For those that are satisfied with the current TiVo "Classic" interface -- still an option -- the Premiere represents a major upgrade in performance in terms of video playback, video transfers, and multi-room transfers. TiVo should've taken advantage of the new hardware to implement DLNA and multi-room streaming for launch, with the promise of a HDUI later this year when it was done (or close to done). Of course, that's easy to say with 20/20 hindsight; when TiVo started prototyping the new interface a year ago, I'm sure they thought they'd have most of it done by now.

Great review bfdtv. It still surprises me that Tivo has gotten to this point with a half-baked HD UI. They've had years and years to get this done and now it looks like they're 'rushing' to get the full, new HD interface ready for final launch.

We also don't really know what their plans are for HD streaming (if any). Having the hardware capability and actually implementing it, are two different things. Unfortunately, Tivo has put prospective buyers in the position of guessing what the fully implemented Tivo will look like.

I would say to those looking for HD streaming potential, the Moxi is your better choice in that exists today. That may change down the road, but it remains a crap shoot.

But you are not representative of the entire community and the reviews may have shown a box with potential but the half finished UI, hardware that isn't available at release, poor software coding and performance - do not a "good box" make and every single review has brought those points up.

There are a huge number of TiVo users who are massively disappointed and underwhelmed. You know it, I know it and everyone who has been reading anything related to the Premiere does.

:)This works out to my advantage since I will be selling my nine S3 units. The more money I get from my S3 sales, the less out of pocket costs for my eight Premiere units.

Since moxi is DNLA Hd streaming is not that diffcult (living in the confines of twonky or playon but I can deal with it..) Just getting Hulu via Moxi is a huge deal for me - That is a huge library of things I have to chose from as well as getting shows I no longer have to schedule. (flash forward, V etc...). Xbox 360 can do HD streaming over the internet or you can pay for HD rentals on ps3 or xbox 360..and I can get net flix from either (not that I care I dropped them for the cheaper Blockbuster program --pfft at charging more because I want blu ray disks ---) and the netflix on demand library is never that spectacular...

A two tuner moxi cost 499 a new tivo premier is 299+299 for lifetime guide so 600 dollars. For me, for what I get and what I can do the moxi is the hands down winner.

and pulling shows of tivo? meh - their free program only allows you to watch them on the pc you pulled them off - you can remaster them if you buy the 100 roxio and don't forget more and more programs are being flagged as Do not Copy...I don't think the networks want to lose out on season dvd sales....

Hey MoxiGuy,
I finally have some idas for you. These are pretty simple things and if they can already be done and anyone can chime in I'd love to hear it :)


Ability to hide a channel directly from the guide. I hate that I have to go to a channel, see what it is (especially Local Origin channels), then keep that number in mind, go back to the settings menus and hide the channel. It would be nice if there was an easy "hide channel" menu item for a channel and conversly, a "see all" menu item from the guide. An alternative would be able to tune to the channel in the Channels setting menu so I can actually see the channel before I select it for hiding.

Ability to apply a custom user defined label to a Local Origin channel. AN image would be even better, but I won't push my luck :)

Ability for mp4 files to be played back with 5.1 sound (which my PS3 seems to do), especially over TOSLINK in my case.

I know this has been mentioned, but sorting options on the Recorded Items list would be a nice feature.

Ability to mark an entire Show or Series Folder as "Keep Until I Delete" after some items have recorded. I recently decided to do this with Spartacus and I had to set the Keep option for each show individually after I set the option for the series.

Ability to play back m2ts files that many HD Camcorders create (sony AVCHD camcorders for instance). My moxi tries to play the files but they come up all pixelated. No such issues on PS3.



I think that is it for now, but Im working on it :)

-Evangelo2

Quick question, can you use a usb wireless adapter attached to the usb port as a link to your network instead of using a wireless ethernet bridge?

Quick question, can you use a usb wireless adapter attached to the usb port as a link to your network instead of using a wireless ethernet bridge?

The box isn't designed to support those from what I remember.

Did you see this one (http://mysite.verizon.net/~fiosdvr/prem_review_01.pdf).

Interesting review you wrote!

Seems it was kind of rushed to market before it was cooked enough... which is NOT surprising as (IMO) one could make the argument they were largely sitting on their hands when they had the third party DVR market totally controlled. Yeah, Moxi was in it, but at 800, very few bought into it.

Whoever made the decision to drop the price to 500 (WAS it Arris??) is a genius... that stroke seemed to really put Moxi on the map. My guess is TiVO had some hardware plans, but was still dicking around with what to do software wise... but with Moxi seriously getting into contention., TiVO had to have SOME response. So now the hardware is out, but it sure sounds like it needs another year of cooking the software

Ain't competition grand?.

Whoever made the decision to drop the price to 500 (WAS it Arris??) is a genius... that stroke seemed to really put Moxi on the map. My guess is TiVO had some hardware plans, but was still dicking around with what to do software wise... but with Moxi seriously getting into contention., TiVO had to have SOME response. So now the hardware is out, but it sure sounds like it needs another year of cooking the software

Ain't competition grand?.

I still don't see the Moxi as competition for TiVo yet. Sure, it grabs a number of users like us who flip around the internet looking for cool toys, but in stores TiVo is easy to find and still has the brand name that everyone recognizes. It's like the Google of the DVR world. Everyone has heard of it even if you don't know what it does.

Unless Moxi gets boxes on shelves even with a price cut I don't think it's a big threat to the TiVo domain. If TiVo and Moxi were sat next to each other in Best Buy, the lack of subscription fee would be a pretty good comparative selling point for Moxi.

Of course maybe TiVo has some corporate insider knowledge and they are aware of a big Moxi retail push or some other big announcement that pushed their buttons.

It would have made more sense to me if they had kept the press event and delayed the release until it was complete. What are they trying to beat to market? Or is this just a quick push to get the unit out for the fiscal year?

Not really when you think about Moxi taking a lot of sales from them. Moxi fired the 500 buck shot and TiVO HAD to do something... so releasing it when they did was kind of a no-brainer, it seems clear so far the hardware was reasdy, but the lag is the software.

Interesting review you wrote!

bfdtv, I appreciate a lot of your posts here, but frankly, your review sounds more like a post for a Tivo afficionado site. I mean, you know about the Moxi hd and unless I missed it, your comparisons are only to previous Tivos.

And while it's a fine looking review, I kinda had to laugh at your calling the changed default settings for "keep until", and "menu timeout" as enhancements.

You didn't mention if Tivo still has advertisements in their new UI. If they got rid of them I'll take a closer look at the Premier.

Dave

Great review bfdtv. It still surprises me that Tivo has gotten to this point with a half-baked HD UI. They've had years and years to get this done and now it looks like they're 'rushing' to get the full, new HD interface ready for final launch.

I see the situation as actually providing evidence of what many have opined... that TiVO owned the market and paid scant attention to advancing their tech, instead focusing on their law group filing patent suits with potential big paydays in their immediate future.

Along comes the 500 buck Moxi-shot and it's a new ballgame. TiVO had the hardware ready, so they made the splash. Mostly it was a shot at the market saying "Hey, we are in it to win it, we got the hardware nailed and we will catch up on the software side."

A two tuner moxi cost 499 a new tivo premier is 299+299 for lifetime guide so 600 dollars. For me, for what I get and what I can do the moxi is the hands down winner.

Uh, last I looked, 300 was for a 3 year sub, lifetime is 400. HOWEVER, I see one big issue with lifetime, it's tied to your specific box. As I understand it, after 3 years, if your TiVO breaks, you have to pony up 150 for a refurb and 200 to move the lifetime sub... so 350 bucks.

The one BAD move by TiVO is still cramping on disk space... the $300 unit should have a 500G or greater drive.

I still don't see the Moxi as competition for TiVo yet. Sure, it grabs a number of users like us who flip around the internet looking for cool toys, but in stores TiVo is easy to find and still has the brand name that everyone recognizes. It's like the Google of the DVR world. Everyone has heard of it even if you don't know what it does.

Unless Moxi gets boxes on shelves even with a price cut I don't think it's a big threat to the TiVo domain. If TiVo and Moxi were sat next to each other in Best Buy, the lack of subscription fee would be a pretty good comparative selling point for Moxi.

Of course maybe TiVo has some corporate insider knowledge and they are aware of a big Moxi retail push or some other big announcement that pushed their buttons.

While you make some good points, Moxi has a FAR better story to sell today then it did last year... so they are far more "in the game" than they had been. "Not quite ready" Premiere units also help out... and absolutely some form of retail presence for Moxi SHOULD be coming. The show is 100% on Moxi's foot at this point... will they take the next step (follow your advice)?

Hey MoxiGuy,
I finally have some idas for you. These are pretty simple things and if they can already be done and anyone can chime in I'd love to hear it :)


Ability to hide a channel directly from the guide. I hate that I have to go to a channel, see what it is (especially Local Origin channels), then keep that number in mind, go back to the settings menus and hide the channel. It would be nice if there was an easy "hide channel" menu item for a channel and conversly, a "see all" menu item from the guide. An alternative would be able to tune to the channel in the Channels setting menu so I can actually see the channel before I select it for hiding.





When you are in the Channels setting menu there is an option to tune to that channel. I don't remember specifics but I did this when I was removing channels from my Moxi. You might have to hit OK and then select an option or right arrow and select an option.

Edit:
I found more information about how to do it in the Moxi manual:

To quickly review and test the channels in your channel map, first visit a channel in the Channel List. Then press info and watch to bring the channel to live TV.
If you are not subscribed, you will receive a message in a few seconds. Press zoom to return to your place in the Channel List, ready to add or remove this channel from Moxi’s List.

While you make some good points, Moxi has a FAR better story to sell today then it did last year... so they are far more "in the game" than they had been. "Not quite ready" Premiere units also help out... and absolutely some form of retail presence for Moxi SHOULD be coming. The show is 100% on Moxi's foot at this point... will they take the next step (follow your advice)?

Well, the price cut got me on board so that was definitely a good step. If Moxi add the streaming options to place likes Netflix and Amazon then that would put them in a much stronger position too and make an apples and apples comparison more balanced. It adds the functionality that you lose when dropping the cable box - VOD.

If Moxi went retail right now, lack of real streaming would be hard to overlook when everyone is doing it out of the box. TVs, disc players, cell phones, toasters, electric razors ... it's appearing everywhere!

Well, the price cut got me on board so that was definitely a good step. If Moxi add the streaming options to place likes Netflix and Amazon then that would put them in a much stronger position too and make an apples and apples comparison more balanced. It adds the functionality that you lose when dropping the cable box - VOD.

If Moxi went retail right now, lack of real streaming would be hard to overlook when everyone is doing it out of the box. TVs, disc players, cell phones, toasters, electric razors ... it's appearing everywhere!

Again very good points.. then again, I got a PS3 as a Xmas gift so a lot of streaming is covered. Not to mention streaming my content to it (damn, I GOTTA go order the ethernet cable and go wired).

Don't shave, so youtube on an electric razor holds very little excitement for me!

Native Netflix support is on their to do list (mentioned by The Moxi Guy who is an employee of Moxi) but there has no indication off when we can expect to see this. Hopefully soon.

Netflix would be win-win-win for Moxi Users, Moxi/Digeo, and Netflix. If it is implemented soon and marketed right, I would think Moxi sales would shoot skyward.

Again very good points.. then again, I got a PS3 as a Xmas gift so a lot of streaming is covered. Not to mention streaming my content to it (damn, I GOTTA go order the ethernet cable and go wired).

Don't shave, so youtube on an electric razor holds very little excitement for me!

Same here. I have four devices that give me VOD, it's just adding it to a Moxi would save me vast amounts of energy having to press different buttons to power up the other devices. :D

What's your equipment setup? 3t or 2t? Mate? Ethernet? MoCA? External drive? Cableco?

Three-tuner Moxi.

One Moxi Mate.

Connected via Ethernet.

Cox Digital Cable.

Watching all the free QAM stations. (No cable card.)

Three-tuner Moxi.

One Moxi Mate.

Connected via Ethernet.

Cox Digital Cable.

Watching all the free QAM stations. (No cable card.)

Everyone with issues should post their setup so we can see if there's a trend.

The only things different for me are TWC and using a CC and TA but I haven't encountered the repeat problem you are having. I wonder if it's watching just using clear QAM that's a problem?

moxi was running fine last night. Got up this morning and it was taking upwards of 30 seconds to change channel. The picture would freeze after I switched channel and the new channel did not appear for 30 seconds. I removed the cablecard and plugged it back in but it was still the same.
i looked for an option to reboot the moxi but couldn't find one.
Do you think it is the moxi or the cablecard (comcast)?

Also a seperate question. I use macs. I installed Twonkymedia and got it running fine. However I cannot forward through my video files, only play and pause. How come?

moxi was running fine last night. Got up this morning and it was taking upwards of 30 seconds to change channel. The picture would freeze after I switched channel and the new channel did not appear for 30 seconds. I removed the cablecard and plugged it back in but it was still the same.
i looked for an option to reboot the moxi but couldn't find one.
Do you think it is the moxi or the cablecard (comcast)?

Also a seperate question. I use macs. I installed Twonkymedia and got it running fine. However I cannot forward through my video files, only play and pause. How come?
Button on lower left of front panel says RESET. Actually it reboots.

Everyone with issues should post their setup so we can see if there's a trend.

The only things different for me are TWC and using a CC and TA but I haven't encountered the repeat problem you are having. I wonder if it's watching just using clear QAM that's a problem?

I went through two units that each displayed a rolling horizontal band on anything that I recorded, running through my projector. No other source had an issue. Got fed up with it as MOXI blamed the cable and the cable blamed MOXI .. after new wiring and new source cabling, it was still there. Goodbye MOXI.

Curious what will happen when ceton 4 tuner cable card adapter comes out (for pci-e) or the homerun hd version for CC...i mean I would go Media Center hands down if I got 4 tuners off one cable card (but I am sure the TA would mess up everything) - even the hd homerun box would be do able. I mean I already have a second pc for streaming now running window 7 ultimate.

Curious what will happen when ceton 4 tuner cable card adapter comes out (for pci-e) or the homerun hd version for CC...i mean I would go Media Center hands down if I got 4 tuners off one cable card (but I am sure the TA would mess up everything) - even the hd homerun box would be do able. I mean I already have a second pc for streaming now running window 7 ultimate.

From the Ceton FAQ:
Depending on the type of headend infrastructure your cable operator uses, you will requires either one Tuning Adapter (for Motorola-based cable systems) or two Tuning Adapters (for Cisco/Scientific Atlanta-based cable systems) to support all 4 tuners on the Ceton quad-tuner card. This is a function of the cable system and not InfiniTV 4, and your cable operator should be able to tell you whether you’ll need one or two Tuning Adapters.

The reason I went with Moxi instead of a Ceton tuner PC system is the lack of good extender options on the PC. The Xbox 360 is too loud and uses too much power.

When you are in the Channels setting menu there is an option to tune to that channel. I don't remember specifics but I did this when I was removing channels from my Moxi. You might have to hit OK and then select an option or right arrow and select an option.

Edit:
I found more information about how to do it in the Moxi manual:

Thanks nenarek! I guess I neer found it because I never hit Info there! Well that kind of addresses one concern I had :)

From the Ceton FAQ:
Depending on the type of headend infrastructure your cable operator uses, you will requires either one Tuning Adapter (for Motorola-based cable systems) or two Tuning Adapters (for Cisco/Scientific Atlanta-based cable systems) to support all 4 tuners on the Ceton quad-tuner card. This is a function of the cable system and not InfiniTV 4, and your cable operator should be able to tell you whether you’ll need one or two Tuning Adapters.

Can you use two Tuning Adapters (Cisco) to get all three tuners on the 3 Tuner Moxi to work. If so how does the set-up work? and how do you connect the coax?

Everyone with issues should post their setup so we can see if there's a trend.

The only things different for me are TWC and using a CC and TA but I haven't encountered the repeat problem you are having. I wonder if it's watching just using clear QAM that's a problem?

Good idea, Vision One.

My first two Moxi Three-Tuners had bad hard drives.

My third Moxi Three-Tuner has glitches, as you know, but so far doing the reboot clears things up, at least for a little while.

I am worried something major will go wrong again, but until that happens, all I can do is just wait. (I try to watch my recorded programs as fast as possible since I have lost them when my previous Three-Tuner Moxi's crashed.)

Moxi Customer Care says the Moxi should work perfectly whether one only uses QAM stations or a Cable Card.

Moxi Three Tuner, QAM only (no cable card), no external hard drive, Ethernet connection to Router, one Moxi Mate (which is connected via Ethernet).

Never encountered that, try resetting the remote. Press:

Moxi, OK, clear, clear, clear

I had to reset one of my remotes to correct an issue.

You have to hold the "MOXI" and "OK" buttons until the power button blinks twice and then hit the "clear" button 3 times.

My third Moxi Three-Tuner has glitches, as you know, but so far doing the reboot clears things up, at least for a little while.

I am worried something major will go wrong again, but until that happens, all I can do is just wait. (I try to watch my recorded programs as fast as possible since I have lost them when my previous Three-Tuner Moxi's crashed.)

Moxi Customer Care says the Moxi should work perfectly whether one only uses QAM stations or a Cable Card.

Moxi Three Tuner, QAM only (no cable card), no external hard drive, Ethernet connection to Router, one Moxi Mate (which is connected via Ethernet).

With all the bad luck you are having I wonder if there is something in the cable signal causing problems. Did Moxi rule out any signal issues? I know TiVo is susceptible to too much power coming in along the coax (Google TiVo+attenuator) and TWC boxes can be irritated by signal power strength - either too much or too little.

Do you know what you are getting?

Does anyone else have this issue? With Time Warner in NE Ohio - (Mentor/eastlake) I got the moxi and paired it up to my Cable card. Once I got the update to moxi and could set the default recording profile..I realized I was missing a bunch of channels. The tech at moxi was great and said the same thing..(odd that they are missing) then he realized that TWNEO was actually broadcasting them in analog. (For example I have BRAVO on 57 analog 209 digital and 1209 HD but I don't get the HD one just a black screen)...turns out the digital is also just a rebroadcast of the analog. Since Moxi is all digital I don't get the "digital" channels. Same thing goes for Travel Channel, MTV etc...

the whole thing is kind of a huge deal breaker for me since the Other half mostly shcedules off of bravo, mtv and travel...:( TWNEO is supposed to have everything running correct at the end of the month but that is dangerously close to my 30 day return for the moxi...


I have the same issue in my area (Albany NY with TWC). I think you are describing two different issues.

1) Not getting the HD channel version (like 1209) is probably because it is SDV channel and you need a TA from TWC for free.

2) The other issue (not getting 57 or 209) is actually confusion between Moxi and TWC in reading the channels. TWC confirmed the digital tier channels are indeed digital (209), but for some channels, Moxi picks up the analog frequency first (57) and ignores the digital version (209). Moxi said this was a bug and would try to change the code from their end to always look for the digital version first. They said this could be fixed in the next update. 6.2?

To see “analog” channels 57 and 209, you need to get an analog dongle from Moxi.

To get 1209, you need to get a TA from TWC.

Then you need to hook them up in tandem, which has actually worked for me since the update to 6.01. There is a specific order to install. If you need help with that send me a note.

The analog dongle will be an extra tuner, but when I record a game on MSG (only available with the dongle) the wife and kids cannot watch any other analog channels that they are familiar with. The DVR says, “There is a conflict” because I am using the single analog tuner for MSG. They are not sure where the digital equivalents are located yet, but they are learning.

With all the bad luck you are having I wonder if there is something in the cable signal causing problems. Did Moxi rule out any signal issues? I know TiVo is susceptible to too much power coming in along the coax (Google TiVo+attenuator) and TWC boxes can be irritated by signal power strength - either too much or too little.

Do you know what you are getting?

Probably not cable signal issue since I owned a Two-Tuner Moxi without a single issue from late October 2009 until I decided to switch up to the Three-Tuner model in February.

Plus, Moxi technicians verified my hard drives were bad on the first two Three-Tuner units. (I think when a Moxi freezes and then after the reboot all the recorded programs are gone, it is safe to assume hard drive failure. But of course, the Moxi engineers went through the logs, etc., and verified it. They replaced my units, as you know.)

Incidentally, my many QAM stations are crystal clear, and when the Moxi works perfectly I am very happy with the quality and the picture and the features.

Moxi updated my software to 6.1.1.3R4BR-P.307850 March 25 (yesterday).

So far, since that update (knock on wood), no negative issues.

Thanks!

I backed up the Moxi drive today. It was okay but there are some things I like to point out.

Here are the steps I took.

1. Disconnect the external drive if you have one. Go to Settings, the External Drive and then select disconnect. Disconnect the external drive and put it aside.

2. Unplug the power to the Moxi. There is no way off shutting it off. I just unplugged the power cable.

3. You will need a Phillips screw driver. Remove the 4 screws holding the case cover. You should be able to lift it off relatively easy.

4. Locate the SATA drive. Disconnect the SATA and power cable. There is 4 screws holding it in place. Remove the 4 screws.

5. You should be able to lift the Moxi drive out and take it to your computer workstation.

6. You will need 2 free SATA ports or USB enclosures for next steps.

7. Connect the Moxi drive and your backup drive to the computer.

8. Boot the computer using the G4L boot disk
http://sourceforge.net/projects/g4l/files/

9. Type g4l on the prompt to launch g4l.

10. Select Click and Clone

11. Select the source

12. Select the target

13. Click on Click and clone

14. Let it do its copy job. This will take about 2-3 hours

14. Remove backup drive and reconnect to Moxi. Verify that it is working and then put original drive back in Moxi and put backup in safe place.


I ran into one problem while doing this. I purchased another 500GB Seagate drive for backup and it was quite difficult to differentiate the Moxi 500GB drive and the Backup 500GB Seagate drive. G4L did not recognize any partitions on the Moxi drive and my new drive was blank. So there was no way for me to identify the drive when in G4L.

I managed to work around this by creating a partition on the backup drive using fdisk and writing a dummy partition table on the the backup drive.

The one tip I can offer is to get a drive that is slightly larger like a 640GB or 750GB so that you can easily tell which is the Moxi drive and which is the replacement back up drive. It is not that much more expensive but can help you id which is the backup and which is the Moxi.

If anyone have questions about this process, please let me know.

The one tip I can offer is to get a drive that is slightly larger like a 640GB or 750GB so that you can easily tell which is the Moxi drive and which is the replacement back up drive. It is not that much more expensive but can help you id which is the backup and which is the Moxi.

If anyone have questions about this process, please let me know.

Anyone know if the Moxi will utilize a larger internal drive or would it be limited to 500GB of space?

I backed up the Moxi drive today. It was okay but there are some things I like to point out.

Here are the steps I took.

1. Disconnect the external drive if you have one. Go to Settings, the External Drive and then select disconnect. Disconnect the external drive and put it aside.

2. Unplug the power to the Moxi. There is no way off shutting it off. I just unplugged the power cable.

3. You will need a Phillips screw driver. Remove the 4 screws holding the case cover. You should be able to lift it off relatively easy.

4. Locate the SATA drive. Disconnect the SATA and power cable. There is 4 screws holding it in place. Remove the 4 screws.

5. You should be able to lift the Moxi drive out and take it to your computer workstation.

6. You will need 2 free SATA ports or USB enclosures for next steps.

7. Connect the Moxi drive and your backup drive to the computer.

8. Boot the computer using the G4L boot disk
http://sourceforge.net/projects/g4l/files/

9. Type g4l on the prompt to launch g4l.

10. Select Click and Clone

11. Select the source

12. Select the target

13. Click on Click and clone

14. Let it do its copy job. This will take about 2-3 hours

14. Remove backup drive and reconnect to Moxi. Verify that it is working and then put original drive back in Moxi and put backup in safe place.


I ran into one problem while doing this. I purchased another 500GB Seagate drive for backup and it was quite difficult to differentiate the Moxi 500GB drive and the Backup 500GB Seagate drive. G4L did not recognize any partitions on the Moxi drive and my new drive was blank. So there was no way for me to identify the drive when in G4L.

I managed to work around this by creating a partition on the backup drive using fdisk and writing a dummy partition table on the the backup drive.

The one tip I can offer is to get a drive that is slightly larger like a 640GB or 750GB so that you can easily tell which is the Moxi drive and which is the replacement back up drive. It is not that much more expensive but can help you id which is the backup and which is the Moxi.

If anyone have questions about this process, please let me know.

Thanks a bunch for this post. If/when I get my new 3-tuner Moxi, I'll post similar instructions on how to take a backup of the disk and save to file(s) so as to not need a whole physical drive to hold the backup. Since a brand-new Moxi drive should be mostly empty, it should be highly compressible so a "dd" image (the tool that g4l is using under the covers) "should" be able to be squished down enough to fit on a CD (or maybe a DVD). Or so goes the theory :D I've got some scripts which automagically take 2GB chunks of a source drive via dd copying and save them into files (and bzip them on the fly)...and can re-create the original drive from those series of files when needed. Since the majority of those 2GB chunks consist of long strings of zeroes for a new drive (again, in theory), they end up being negligible in size after compression thus the whole thing fits in a nice tidy little package ;)

"should" be able to be squished down enough to fit on a CD (or maybe a DVD). Or so goes the theory
wow, that's really cool. Is the hd linked to one particular Moxi? I think I recall someone suggesting no. If not could the backup cd, or dvd, work for anyone who's drive failed?

Dave

Thanks a bunch for this post. If/when I get my new 3-tuner Moxi, I'll post similar instructions on how to take a backup of the disk and save to file(s) so as to not need a whole physical drive to hold the backup. Since a brand-new Moxi drive should be mostly empty, it should be highly compressible so a "dd" image (the tool that g4l is using under the covers) "should" be able to be squished down enough to fit on a CD (or maybe a DVD). Or so goes the theory :D I've got some scripts which automagically take 2GB chunks of a source drive via dd copying and save them into files (and bzip them on the fly)...and can re-create the original drive from those series of files when needed. Since the majority of those 2GB chunks consist of long strings of zeroes for a new drive (again, in theory), they end up being negligible in size after compression thus the whole thing fits in a nice tidy little package ;)

texaslabrat,

Do us all a big favor and get the 3 tuner Moxi. That way you can make the image for us. :)

I was thinking of making the image myself but my drive was 97% full. I figured even if I delete all the shows before I back up the drive, the deletion would only remove the pointers and my image would still not been highly compressable.

dd with compression should work on a brand new mint Moxi drive. The mint Tivo image was less than 1GB. I have a feeling the Moxi image would be less than 1GB.

To extend this further, once you get the image you could share it with us in case of emergency.

To extend this further, once you get the image you could share it with us in case of emergency.

That's what I was hinting at above :)
Dave

I'll keep you guys posted. Probably will be end of April-ish before I pull the trigger on the new box.

After I finish watching a recorded program (or if I wish to do it before it reaches the end), what is the quickest way to delete it? I haven't found a quick way to do that obvious next task.

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After I finish watching a recorded program (or if I wish to do it before it reaches the end), what is the quickest way to delete it? I haven't found a quick way to do that obvious next task.

press the ok button twice, then you may have to scroll up to delete
Dave

Well I think I have given up on Moxi - I finally got the TA and CC to play together but I am still missing a lot of channels. When I got it semi working I would lose the moxi interface all together - i could still see the guide but I could not see the moxi screen anymore. No settings, nothing...just a big blue screen the tv in the corner and the word moxi..I tried rebooting ...I tried everything...

either I get a new tivo or just live with the old one and my time warner dvr ;(

Anyone know if the Moxi will utilize a larger internal drive or would it be limited to 500GB of space?


teeitup,

No one has figured out how to do this. If you need more space, just buy a large SATA drive and connect it as an external storage. It works quite well and if the external drive dies, it will not kill the recordings on the internal drive.

Well I think I have given up on Moxi - I finally got the TA and CC to play together but I am still missing a lot of channels. When I got it semi working I would lose the moxi interface all together - i could still see the guide but I could not see the moxi screen anymore. No settings, nothing...just a big blue screen the tv in the corner and the word moxi..I tried rebooting ...I tried everything...

either I get a new tivo or just live with the old one and my time warner dvr ;(

Sorry for your troubles. TA are really hit or miss. Even the FCC realized the issues with TA. You may also run into the same problem with the Tivo. The company provided DVR might be the most reliable in terms of channels for SDV. Good luck.

TA are really hit or miss.


A TA is really more hit, hit, hit, hit, hit, miss, miss, miss, miss, hit, hit, hit, hit, miss, hit, mi ... no wait it's a hi .. miss, miss etc. ;)

not sure if anyone can help with ideas...trying to connect 3-tuner moxi for the first time....i get no further than the screen which says "starting moxi services"...

then the moxi seems to just shut off ?...ive tried a few times with reset and power on-off....same result Every time :(

confirmed the ether net connection is working.

any help is appreciated...or ill have to wait till monday to call moxi..i dont believe there is any weekend support

dsiappointing start to my moxi experience :(

not sure if anyone can help with ideas...trying to connect 3-tuner moxi for the first time....i get no further than the screen which says "starting moxi services"...

then the moxi seems to just shut off ?...ive tried a few times with reset and power on-off....same result Every time :(

What do you mean it shuts off? Does it just blank screen or does the power go off?

The Moxi has to download and install a large update during install and that can take up to thirty minutes.

A TA is really more hit, hit, hit, hit, hit, miss, miss, miss, miss, hit, hit, hit, hit, miss, hit, mi ... no wait it's a hi .. miss, miss etc. ;)Isn't there anyone accountable for the proper functioning of the TA? Can TWC (or any other cable co.) just shrug their shoulders and walk away? If there was any recourse, I would think that Moxi (and TiVo)would be jumping all over it. After all, there's got to be a lot of people (like me) that are holding off buying a DVR because of all the poor TA reports.

What do you mean it shuts off? Does it just blank screen or does the power go off?

The Moxi has to download and install a large update during install and that can take up to thirty minutes.
Hi VisionOn....i would say it just goes to a 'blank / blue screen'...like the TV has lost the input from the moxi.....the "moxi" light stays lit..on the front of the moxi...at a brighter intensity...and none of the 'red' lights are on either.

during initial start up...the 'moxi' light was on lower intensity..and one of the red lights are on...i get message "moxi is loading..please wait'....with a progress bar...then i get the "starting moxi services..."....but, thats it....screen goes total dark..then my tv switches to blue screen...this whole sequence is only about 2 minutes or so....

What should be on the screen...when its downloaded the large initial download?..shouldnt i be seeing the 'setup' screen?...thats pictured in the start-up guide?..i never get to that

maybe my only hope is the moxi servers are down or something like that

(as some background on me....i feel im above average user...ive had a tivo since series-1 came out..and im a computer programmer for my career...that being said..i still could definitely be doing something stupid...that im over looking ! :) :) )

thanks again for any help!

Isn't there anyone accountable for the proper functioning of the TA? Can TWC (or any other cable co.) just shrug their shoulders and walk away?

In the case of TWC they can shrug their shoulders and walk away from problems with their own DVR software so the TA is probably way down on their list of things they care about fixing. It's in their best interests if it only functions adequately. Less people jump ship.

The FCC are not particularly happy with the SDV situation but they are only at the beginning of a long crawl to actually do something about it. Given the relatively tiny consumer base in the grand scheme of things who have to use the TA there really hasn't been enough ground swell to make enough noise to get more urgent action.

Hi VisionOn....i would say it just goes to a 'blank / blue screen'...like the TV has lost the input from the moxi.....the "moxi" light stays lit..on the front of the moxi...at a brighter intensity...and none of the 'red' lights are on either.

Blue screen to me says resolution switching error over HDMI. if you are using HDMI try component instead to see what happens and hook the Moxi directly into the modem to bypass any firewall or router issues.

I can't remember what the setup process is like now but it will need to login to Moxi to retrieve information so the setup process varies depending on your connection speed and if the moxi server is up and running. It needs to check in (Starting services ... ), retrieve your information, download any update and the install. That takes some time but you'll get a prompt that a download is in progress once the check in is done. I would leave it for five minutes or so at the blank screen to give it time to pull down any information before it proceeds. It may seem like a long time but since the setup is done at moxi.com it means you have very little information to enter after that during the startup process.

If you haven't done so make sure your equipment is already registered.

https://moxi.com/account_activate.jsp (https://moxi.com/account_activate.jsp?sid=912F9899B27FD5AEF9337BB83A81ACF8&user=null)

edit:

Moxi Support: 1-866-969-6694
Monday - Friday: 6am-8pm Pacific Time
Saturday: 6am-4pm Pacific Time

VisionOn....thank you so much for the phone numbers (i had called the numbers on moxi.com..but, those are only the sales lines only...not there today)

got right through..with your phone numbers

you WERE correct !...its an hdmi ..resolution issue...tech support suggested using the component video connection for initial set up...then once up and running i can change resolution..and switch to HDMI hook up

ive made progress....up to the software download right now...which take the 30 to 40 minutes.

thanks again

After I finish watching a recorded program (or if I wish to do it before it reaches the end), what is the quickest way to delete it? I haven't found a quick way to do that obvious next task.

Just press the stop button on the remote and you will be greeted with the option to "keep" or "delete". I noticed this shortcut a couple days ago and I wasn't sure if it has always been there or something added with a recent update.

Just press the stop button on the remote and you will be greeted with the option to "keep" or "delete". I noticed this shortcut a couple days ago and I wasn't sure if it has always been there or something added with a recent update.

Doesn't work that way on my Moxi. Pressing stop just stops. I have the latest update too. When a show ends, rather than waiting for the very end of the recording, I just press the "OK" button twice.

teeitup,

No one has figured out how to do this. If you need more space, just buy a large SATA drive and connect it as an external storage. It works quite well and if the external drive dies, it will not kill the recordings on the internal drive.



Sorry for your troubles. TA are really hit or miss. Even the FCC realized the issues with TA. You may also run into the same problem with the Tivo. The company provided DVR might be the most reliable in terms of channels for SDV. Good luck.

that is just it - I re paired the cc and ta to my old tivo and everything works...well i am still missing the new HD channels but the TA stopped blinking and I get the tivo interface - the moxi became unsuable as I could not see anything there were no icons or menus to select it would just go away - if I hit the square twice the grid guide up if I tried to MOXI out of it to get to the main page nothing - just blue the tv up in the corner and nothing...

you WERE correct !...its an hdmi ..resolution issue...tech support suggested using the component video connection for initial set up...then once up and running i can change resolution..and switch to HDMI hook up

Excellent, I'm glad it worked.

When you switch back to HDMI you can test the resolution compatibility in the settings or directly through the box.

This will cycle through all the resolutions and give you instant feedback on what works:

1. On the front panel, press and hold the Moxi and Up arrow buttons until the LED flashes (about five seconds).
2. Then press the right or left arrow button until the LED flashes. Continue this until you see video.

Doesn't work that way on my Moxi. Pressing stop just stops. I have the latest update too. When a show ends, rather than waiting for the very end of the recording, I just press the "OK" button twice.

That's odd. Maybe it only gives the option if you press stop near the end of a recording. I will have to try some different scenarios when I get home.

That's odd. Maybe it only gives the option if you press stop near the end of a recording. I will have to try some different scenarios when I get home.

I believe that is the case... at least with my 2-tuner model. If I am near the end and stop it, then it asks if I want to delete it, if it is not near the end then it does not.

OK I just tried it and you're right. But I had to get within the last 5 min of an hour recording before the option to delete pops up.

Anytime before the last 5 min, You could try the OK twice routine - works for me :)

Dave

Can you use two Tuning Adapters (Cisco) to get all three tuners on the 3 Tuner Moxi to work. If so how does the set-up work? and how do you connect the coax?

Can you use two Tuning Adapters (Cisco) to get all three tuners on the 3 Tuner Moxi to work. If so how does the set-up work? and how do you connect the coax?
Anyone have an idea?

Also, Does Moxi have an email address they reply to? The Contact form: (http://moxi.com/us/contact.html) only works once and then locks your email out:
An Error Occurred
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Our records indicate that you are already subscribed to this list.
http://www.avsforum.com/avs-vb/attachment.php?attachmentid=171333&stc=1&d=1269725813

OK I just tried it and you're right. But I had to get within the last 5 min of an hour recording before the option to delete pops up.

Anytime before the last 5 min, You could try the OK twice routine - works for me :)

Dave

I find the easiest way to get to the delete screen while watching a recording is to just keep mashing the Next button(to advance in 15 minute blocks) until you reach the end. The Delete screen pops up automatically, you slide your thumb one button over to the Down Arrow to choose Delete, then up one button to OK to confirm the deletion.

I am interested in buying a Moxi 3-Tuner with Moxi Mate and I have TimeWarner Cable. I heard that in certain areas TimeWarner offers Switched Digital Video and you need a Tuning Adapter.
So I called TW and the guy said my area does not have Switched Digital Video. However he told me that Moxi will not be working with TimeWarner anymore starting this Monday, March 29th, even with a Cable Card. I think he may be talking crap. If that is true than everybody who owns a Moxi with TimeWarner will lose their signal...
Does anybody have any info on this?

Thanks!

I am interested in buying a Moxi 3-Tuner with Moxi Mate and I have TimeWarner Cable. I heard that in certain areas TimeWarner offers Switched Digital Video and you need a Tuning Adapter.
So I called TW and the guy said my area does not have Switched Digital Video. However he told me that Moxi will not be working with TimeWarner anymore starting this Monday, March 29th, even with a Cable Card. I think he may be talking crap. If that is true than everybody who owns a Moxi with TimeWarner will lose their signal...
Does anybody have any info on this?


Crap. You need to add your location or ask in your local thread (http://www.avsforum.com/avs-vb/forumdisplay.php?f=45) if SDV is in use. If it isn't then there is no technical reason that any digital channels will not come through.

If they are all analog then you'll need the dongle.