View Full Version : Looking for some 5020 owners do do me a favor


TopperMcFly
02-16-09, 06:56 PM
I have artifact issues that I need resolved. I have replaced my DVR, purchased a high price line filter in order to isolate the 5020 as the culprit.

These artifacts are horizontal bands that are much more prevalent on lesser quality feeds.

I can get this on several channels but TNTHD seems pretty easy to find it. These horizontal bands can be found on the edge of moving objects, and they can also fill the moving objects and the entire screen for that matter. If this is common among Kuros, this should be easily duplicated and equally easy to see. I am asking 5020 owners to help me in troubleshooting this issue under the following conditions or as close as possible.

1. DIRECTV
a. Can be set to native on or off
b. HDMI or Component
c. Can enable all resolutions on DVR, doesn't matter
2. Purecinema on anything but OFF. Standard seems to do it the most.
3. Full or anything other than Dot by Dot. For some reason it doesn’t do it with Dot by Dot.
4. Less than ideal content TNTHD content fits that bill. The worse the quality, the easier to see this. I see it on Law and order and Charmed right now.
5. When the conditions are met, you can greatly amplify the effect by rewinding and then pressing the fast forward once to FW1. Ever other frame or so you will see the entire screen display horizontal bars in many cases.

I have another Kuro on the way and I want to eliminate as much as possible before it gets here. I am very fearful that the new one will be the same. I know you guys think I am crazy but I can assure you that this is in fact happening and it is bad enough that I would not want this set if it is in fact part of the package.

Notes:
It does do it to less of an extent on DVDs but does do it.

I can play back recorded shows and see it exactly the same way each time in each scene. This is a bit odd and pointed me towards the DVR but the new one has made no difference.

Orbiter 1 2 and off makes no difference

Does it in all modes and not just Standard or Game which I prefer

The bars do not oscillate so it is not power related, plus I just bought a high end Monster filter.

I know if this is typical, people would have seen it, but your patience and testing is greatly appreciated.

brentsg
02-16-09, 07:03 PM
Are they the exact same bands in the exact same spots always? ie they could be a physical part of the screen or filter applied to the screen?

Or do they vary in location?

TopperMcFly
02-16-09, 07:14 PM
Watching content (non-FW) you will see the bands in the same isolate areas every time (mostly on moving edges) on play back or real time. But what is more odd is this:

If you rewind 30 secs or so and press FW1 you will see the screen basically flash a full screen of horizontal bars that you would not see at regular speed. There are times I have to rewind and fast forward the scene again because it may not exhibit the bars every time. This tells me it has to be the TV. I am sure it is the TV right now but I need to understand if it is normal for this set or a defect.

I am watching law and order now and can see it.

TopperMcFly
02-16-09, 07:16 PM
Are they the exact same bands in the exact same spots always? ie they could be a physical part of the screen or filter applied to the screen?

Or do they vary in location?


Plus, if it was part of the filter or screen it should do it in Dot by Dot or when Purecinema is off. It has to be part of processing I think. But yes, the bars are stationary.

chadmak09
02-16-09, 07:28 PM
Topper is it something like-->THIS<-- (http://i293.photobucket.com/albums/mm71/chadmak09/Untitled-8.jpg?t=1234830299)??????

Or is it different?

TopperMcFly
02-16-09, 07:32 PM
Topper is it something like-->THIS<-- (http://i293.photobucket.com/albums/mm71/chadmak09/Untitled-8.jpg?t=1234830299)??????

Or is it different?

No, these bands are fully horizontal. Almost grid like

TopperMcFly
02-16-09, 07:45 PM
This picture is crude and created but will give you some idea.

The upper portion shows about the size of the bars and how they would look as they flash during a FW. The bars would be translucent and not dark as shown and take up the whole screen.

The lower portion I just placed some bars to give a very crude idea of how they would look along a moving object while watching a regular speed.

Hope this helps.

Thanks

TopperMcFly
02-16-09, 07:46 PM
Here it is. sorry

Also, I just saw these bands going to the channel guide and I see something very interesting. I can see the bands ever so faintly within the blue background of the guide itself. It is easiest to see just below the smaller content window in the upper right of the guide.
It is definately something in the screen of this set. There were no bands on the plasma I had for over a year with this DVR or the W4100 or the LN52A650. It is something with this set. I am preying to God it is not normal for this Kuro model.

I am seeing it on TNTHD at 1080i and not so far on FXHD at 720p. Will post new ino as I see it. FYI, I see it on Lost which has pretty good pq otherwise.

Now Im on USAHD and I dont really see it in the content but I can simply press the LIST button on the remote and the screen goes to full horizontal bars for a split second about 1 out of every 8 times during the transition to the list.

I guess I will know for sure when the next 5020 gets here. If it still does it, I may have to reluctantly bow out of the Kuro club. I really hope that is not the case.