Hi this is my first post.

My grandmother has been having problems hearing the TV so yesterday we bought a Bose Companion 3 series II sound system. Along with the system we purchased a Dynea Mini to RCA stereo audio cable (Y-Cable).

When we got home I found that the headphone cable that connects to the Y-cable and into the subwoofer/receiver wasn't long enough, but i hooked up the system anyway to test it out. It sounded great. Today we went and bought a Recoton 25 ft. headphone extension/adapter kit.

However as soon as I hooked up the headphone extension the right speaker lost a lot of sound and depth although sound was still being produced it was so low that I needed to unplug the left speaker or put the right speaker right up to my ear in order to distinguish it. I thought at first that maybe it was the speaker so I switched them but to no avail.

I took off the headphone extension and the sound was back to normal. I'm not sure if this means that the extension itself is faulty, if the Y-cable isn't compatible with the headphone extension or, if the system isn't compatible with headphone extension cables. I hope that this question hasn't been asked already and I'm sorry if I was too verbose. Any suggestions or help would be greatly appreciated. Thank you so much.

It's absolutely possible that the connection of the extension cable is loose/faulty. Can you return this extension and try a new one?

Also, the length of the extension may simply be too much for the TV to drive with its output. If you had good results without the extension, perhaps you can look around the net for a cable that will fit properly WITHOUT having to use an extension. Then, there will be no extra plug to degrade the signal.

Lee