View Full Version : New STB 8300hdc TWC Can't access hardware diagnostic menu


jimbulb
03-31-09, 11:16 AM
I have been having ongoing signal problems to my STB and after 3 service calls and my original 8300HDC died they finally replaced the supply cable from the street. I wanted to check my signal levels, but with the new box I can only access the software diagnostics menu. Vol + Vol- does nothing. Version ODN 3.1.1_3 mystro TWC Cary NC. Any suggestions??? THanks!

jimbulb
03-31-09, 08:50 PM
Saw this on another post. Tuned in channel 999 and screen header was STB Diagnostics 6 pages. Here's some of the info.....
Page 1
RDC Power 39
FDC Power -5
Page 6 Software
Axiom 1.2.153.2 Jan 5 2009
ODN 3.1.1_3 2009/02/05

Anybody familiar with this channel diagnostic page or the numbers? RDC and FDC numbers good?