PSound
04-16-09, 12:59 AM
One down... Let's see how Time Warner Cable reacts.
We noted last week that a leaked memo at Frontier Communications suggested the company would be abandoning plans to cap all users at 5GB a month and charge overage fees. After spending most of last year strongly hinting at the idea via comments to the press and website FAQs, Frontier apparently figured it made better business sense to soak up customers that are angry at Time Warner Cable over their metered billing trials. The Associated Press talked to the carrier this week and confirms that at least in Rochester, caps are no more. "We have gotten hundreds of calls from Time Warner customers into our call centers," says Frontier's Ann Burr. "I guess it's been a public relations crisis for Time Warner," she says.
http://www.dslreports.com/shownews/Frontier-Confirms-Plans-To-Shelve-Caps-101930
We noted last week that a leaked memo at Frontier Communications suggested the company would be abandoning plans to cap all users at 5GB a month and charge overage fees. After spending most of last year strongly hinting at the idea via comments to the press and website FAQs, Frontier apparently figured it made better business sense to soak up customers that are angry at Time Warner Cable over their metered billing trials. The Associated Press talked to the carrier this week and confirms that at least in Rochester, caps are no more. "We have gotten hundreds of calls from Time Warner customers into our call centers," says Frontier's Ann Burr. "I guess it's been a public relations crisis for Time Warner," she says.
http://www.dslreports.com/shownews/Frontier-Confirms-Plans-To-Shelve-Caps-101930