View Full Version : Upgraded my DSL service but still lag


Nebraskarrt
04-29-09, 09:34 PM
Hello all,

For the longest time I lived with my 1.5meg dsl service and it didnt bother me to much. Lately I seem to have some significant lag in gameplay especially with COD4. Finally got fed up of lighting someone up only to get killed by one shot, only to watch the kill cam and I am not even shooting yet.

I upgraded from the 1.5meg to 12meg service offered by windstream. I did a speedtest from speedtest.net with the 1.5meg and values were: 1.3 mb/s download, .30 mb/s upload with a ping of 180-192 ms. I have done some testing as well with the new 12 meg service: 9.79-11.1 mb/s on download, 0.62 mb/s upload with a ping of 153 ms.

Was hoping that I would have less lag by the significant upgrade in service but really havent noticed it in game play. I do notice i have a full 4 bar connection in COD4 rooms but still dealing with more lag than I was hoping for.

Any suggestions on how to optimize things for minimal ping/lag? Currently using a speedstream 4200 modem that is connected to a linksys wrt54g2 router. The xbox is connected via wireless adaptor.

Thanks,

Jason

GT: Duke Broadway

Daekwan
04-29-09, 09:48 PM
Get rid of the wireless.. go straight CAT5 cable to the xbox. See if that improves ur ping times.

By the way.. my ping times are 4ms with optimum online from cablevision.. Hope you never on the opposite team from me in a COD4 match :0)

Nebraskarrt
04-29-09, 09:53 PM
4 ms....dang, I would be happy with anything under 100. It will take some rearranging but could move the router/modem to the living room(hidden behind entertainment center). Think the wireless is the issue?, its just about 30ft from the xbox.

Jason

GT: Duke Broadway

bbexperience
04-29-09, 09:58 PM
4 ms....dang, I would be happy with anything under 100. It will take some rearranging but could move the router/modem to the living room(hidden behind entertainment center). Think the wireless is the issue?, its just about 30ft from the xbox.

Jason

GT: Duke Broadway

I would definitely second at least trying to go directly to the 360 with ethernet. I've got AT&T DSL 1.5Mb service and I normally don't experience any lag so something has to be going on with your setup. At the very least it will eliminate one thing.

Of course, it could also just be your location or distance from the host or something else that you have no control over.

RTRic
04-29-09, 10:04 PM
Yep...ditch the wireless

deveng
04-30-09, 12:12 AM
Whats funny is that frequently we overlook the obvious. I have been with Cox internet for years, and Cox keeps on increasing speed, but I never noticed any differences. It then dawned on me that my cable modem was 'old' and after buying a new one, my speeds improved dramatically (I think my ping did as well). Well of course my router was almost just as old, and after changing that as well, even greater speeds and ping. I have been runny the Xbox wirelessly for years, and even though I get between 1-2 bars (my play area is far away from the modem) my ping is still pretty good, and rarely do I get lag. It might be your modem (or router) that is the weak link, not the wireless connection.

number1laing
04-30-09, 01:21 AM
Those pings are really high and have little to do with speed. Check your equipment, do some other network tests to check for packet loss and etc. It may be a problem with your equipment either internally or externally.

Nebraskarrt
04-30-09, 01:25 AM
Well the modem is brand new as of yesterday. Changed from a netgear range max wpn824 router to this linksys wrt54g2 within the last 3 months. Granted this router isnt the cats ass as far as gaming. Would prefer to stay wireless for conveniece of it it, but may have to move things. I will be calling windstream as well as linksys for ideas. Thanks.

Nebraskarrt
04-30-09, 01:26 AM
Number, your talking greek to me when you talk about testing for packet loss. What network tests do you recommend?

CRT Dude
04-30-09, 05:13 AM
My guess is your DSL line is on interleave. Run tracert google.com from the command line. One of the first few hops (the first one will be to the router) will be from you to the CO. If that one is high your basically SOL.

number1laing
04-30-09, 09:09 AM
Number, your talking greek to me when you talk about testing for packet loss. What network tests do you recommend?

The line quality ones at DSLreports.com. You may need to make an account for it.

truck-a-sauras
04-30-09, 09:17 AM
There are a few ports that need to be opened on your router for a proper xbox Live connection.

http://support.microsoft.com/kb/908874

Yes you can play games without opening these and may have not had any trouble for years now, but if you are experiencing troubles it is worth a shot. For NHL 09 my online league everyone was having tons of issues dropping connections, can't start games, etc.... then we gave this a try and it resolved 90% of our issues. Guess it depends on how the online portion of the game is coded.

also always go wired if you have the option.

thejokell
04-30-09, 09:35 AM
Don't listen to anyone telling you to ditch the wireless - it's crap. If you're running at G speeds (max of 54mbps) even a weak signal would be faster than your internet connection provides. Even with 802.11b your bottleneck will more likely be your internet connection than your wireless.

Slordak
04-30-09, 10:27 AM
Don't listen to anyone telling you to ditch the wireless - it's crap. If you're running at G speeds (max of 54mbps) even a weak signal would be faster than your internet connection provides. Even with 802.11b your bottleneck will more likely be your internet connection than your wireless.
His problem is not bandwidth, but latency (ping/"lag"). Wireless actually does add some amount of latency, even if one has plenty of available bandwidth.

By way of analogy... One way to get vehicle traffic to move more quickly is to widen roads. But note that this only helps if traffic is relatively heavy already. If the roads are empty and you're driving a Ford Festiva, adding more lanes doesn't make the car go any faster. In such a case, you simply need a faster engine.

thejokell
04-30-09, 11:09 AM
His problem is not bandwidth, but latency (ping/"lag"). Wireless actually does add some amount of latency, even if one has plenty of available bandwidth.

By way of analogy... One way to get vehicle traffic to move more quickly is to widen roads. But note that this only helps if traffic is relatively heavy already. If the roads are empty and you're driving a Ford Festiva, adding more lanes doesn't make the car go any faster. In such a case, you simply need a faster engine.

The problem is that unless he has some severe interference or horrible signal quality, his wireless connection could not add the amount of latency required to affect his pings *THAT* much. At most you'd be talking about a couple of milliseconds. Not 100+ milliseconds.

People around here are too quick to point to the wireless as the problem, when 9 times out of 10 it is NOT the problem.

ogbuehi
04-30-09, 11:21 AM
I agree 100% with Jokell. Wireless is most probably not his issue. There's no way he would get that high of a ping rate caused by wireless unless he was getting some type of intereference. I have tested the difference between wireless and wired and found no perceptible difference between the 2. Nebraska, I wouldn't even worry about trying to go wired.

kjr39
04-30-09, 03:57 PM
Do you have anything else on the wireless? If so, do a ping test to the router and one to the internet. That will tell you where the latency resides.

Nebraskarrt
04-30-09, 10:46 PM
Called ISP today and we did a few things. They had me ping google with no packet loss and 80ms ping. They also had me ping my router with 0ms ping. They said there is some issues and it is scheduled to be looked at in the field. So hopefully the issue gets fixed soon.

Jason

GT: Duke Broadway

tgable
05-01-09, 01:34 PM
Get rid of the wireless.. go straight CAT5 cable to the xbox. See if that improves ur ping times.

By the way.. my ping times are 4ms with optimum online from cablevision.. Hope you never on the opposite team from me in a COD4 match :0)

BS. 40ms maybe. BTW guys upgrading your bandwidth is going to do nothig for your latency. That is dependent on the number of hops, distance and the peed of light.

kjr39
05-01-09, 01:42 PM
BS. 40ms maybe. BTW guys upgrading your bandwidth is going to do nothig for your latency. That is dependent on the number of hops, distance and the peed of light.

I'd be surprised if MS didn't have a DC in NY. So, it's not out of the question that he could have 4ms pings.

number1laing
05-01-09, 01:51 PM
Games are all done on P2P connections, though.

headcase151
05-02-09, 06:47 AM
Is your network secure.My brother was getting the same issue.Two of his neighbors was on his network.Once we blocked them,no more problems.

tgable
05-02-09, 09:58 AM
I'd be surprised if MS didn't have a DC in NY. So, it's not out of the question that he could have 4ms pings.

Based on what? He still has to go through his ISP. If he wants to he can simply ping his ISP, getting the IP via tracert at the command prompt. If his ISP is > 4ms then there is no way for an outside IP to be faster.

I ping my ISP gateway and get ~100ms, so 4ms is kind of :D

kjr39
05-02-09, 11:51 AM
Based on what? He still has to go through his ISP. If he wants to he can simply ping his ISP, getting the IP via tracert at the command prompt. If his ISP is > 4ms then there is no way for an outside IP to be faster.

I ping my ISP gateway and get ~100ms, so 4ms is kind of :D

Based on the fact that I'm getting an average of 12ms to my gateway and know where it sits and it's about ~35 miles from me.

You need a new ISP.

steven975
05-02-09, 11:58 AM
Games are all done on P2P connections, though.

I don't think so. You're connected to a central server for games (Live, PSN).

P2P connections are several direct connections to other IP addresses.

kjr39
05-02-09, 12:12 PM
I don't think so. You're connected to a central server for games (Live, PSN).

P2P connections are several direct connections to other IP addresses.

I can see both.

Games have ranked matches I can see having dedicated servers (MOH) where everyone stays connected to the server. Others that allow you to set yourself up as a host (MOH) or where the server figures which is the best host (COD), would use P2P and the server would dump you off to the host to play the game, then you would go back to the server once it's over.

steven975
05-02-09, 01:52 PM
yes, but in that case it is still a hub and spoke topology.

P2P is more like a web topology.

thejokell
05-02-09, 04:59 PM
I don't think so. You're connected to a central server for games (Live, PSN).

P2P connections are several direct connections to other IP addresses.

IIRC not many games on Live have dedicated servers. Most are P2P connections.

SecurityGuy
07-20-09, 12:09 PM
Your DL is good I would be more concerned about the upload than anything...not good.

flashfunk
07-20-09, 12:22 PM
Your DL is good I would be more concerned about the upload than anything...not good.

I was thinking the same thing. Whats up with the terrible upload speeds.

maximuslcd
07-20-09, 01:02 PM
The line quality ones at DSLreports.com. You may need to make an account for it.

when I was having problems I opened a free account and started posting in the Embarq forums, an Embarq rep saw my post and contatced me through PM, the problem was on their end and they fixed it.

I also use a wrt54g2 wireless router, but my 360 and ps3 are wired. If it's at all possible go wired. My cat5 cable is a fifty footer that goes under my house from the office and back up behind my HT setup.

DSL reports can run all kinds of test, look under the tools header and run them all if you need to. I only have a 5meg service and never lag, unless the host is making us all lag.

coyote_5
07-20-09, 02:21 PM
nice ninja bump... the guy with the orig. problem hasn't posted in this thread in over 2.5 months...

SecurityGuy
07-24-09, 08:55 AM
nice ninja bump... the guy with the orig. problem hasn't posted in this thread in over 2.5 months...
Yep he might but the next person that reads this thread can see another thought on what the problem could be.

FYI message boards don't just help OP's they help people who read the threads that never post.

BTW I love the ninja bump. NICE.

coyote_5
07-24-09, 09:31 AM
Yep he might but the next person that reads this thread can see another thought on what the problem could be.

FYI message boards don't just help OP's they help people who read the threads that never post.

BTW I love the ninja bump. NICE.

Uh huh. What did your bump offer? A vague comment with no hint of a solution. I read your post again, what was your thought on what the problem could be? I must have missed it. :rolleyes:

mboojigga
07-24-09, 09:38 AM
Uh huh. What did your bump offer? A vague comment with no hint of a solution. I read your post again, what was your thought on what the problem could be? I must have missed it. :rolleyes:

Calm down.

This is a whole lot better than someone posting "me too I have RROD" thread when we have a sticky at the top. Not that serious.

coyote_5
07-24-09, 11:36 AM
*shrug*

truck-a-sauras
07-24-09, 11:44 AM
Calm down.

This is a whole lot better than someone posting "me too I have RROD" thread when we have a sticky at the top. Not that serious.

the internet is serious business! we will not calm down!!

I had RROD sounds like some kind of STD

mboojigga
07-24-09, 12:23 PM
the internet is serious business! we will not calm down!!

I had RROD sounds like some kind of STD

Just for the record I have never had RROD or YLOD or any other diseases that are known to man. :)

coyote_5
07-24-09, 12:34 PM
Hope you knocked on wood or threw some salt over your shoulder or something after you typed that!

Morkeleb
07-24-09, 01:01 PM
Hope you knocked on wood or threw some salt over your shoulder or something after you typed that!

I was thinking the same thing! :p

mboojigga
07-24-09, 02:16 PM
Hope you knocked on wood or threw some salt over your shoulder or something after you typed that!

Lets see:

Dec 05 launch system and still no problems. I own a total of three 360's and 1 80gig PS3. No need for me to do either as with all electronics they are bound break down for all types of reasons. That is why I opted for the PRP for my products from Best Buy so no worries. It is funny my 60in Sony XBR(that one that Sony got sued over) just went out last week which is covered on the PSP. So 4grand credit towards another tv works out for me just fine.

coyote_5
07-24-09, 05:22 PM
Lets see:

That is why I opted for the PRP for my products from Best Buy so no worries. .

I did as well, and had to use it. Nice to have, but doesn't mean it's not annoying when it bombs on you and you gotta pack it all up and haul it to the store for replacement.

hiwind
07-24-09, 05:25 PM
Is the scientific atlanta modem that comast provides junk?

pennhunter
07-24-09, 10:50 PM
His problem was probably Windstream, they are a nightmare. I have them at my property in Pennsylvania and it took them seven service calls to get my DSL working. The seventh guy found that the wire on the street was stretched and split open. He got my connection working and said a splicer would be out to fix the wire on the street. That was over a year ago and it's still open and exposed. But it works most of the time.

danieloneil01
07-25-09, 11:50 AM
Is the scientific atlanta modem that comast provides junk?

No, but Comcast is junk.

SouthFLDan
07-25-09, 02:22 PM
It could be anything....modem, router, wireless adapter.

http://www.bestbuy.com/site/olspage.jsp?skuId=9010241&st=lynksys+powerline+adapter&lp=1&type=product&cp=1&id=1218008374585

I currently have my setup connected via a powerline adapter. Assuming that your home electricty wiring is not that old these things work wonders. I have had them for about 3months now and not one problem...its like having my PC/360/PS3 connected hardwire.

NOTE: You need to connect the powerline adapter directly to the wall and not a powersurge/conditioner.

Remember, if it doesn't work for you...you can always return it

Now that I posted this I need to update my sig as I dont have me desk or PC in the pics.

hiwind
07-25-09, 05:34 PM
No, but Comcast is junk.

lol, i couldn't agree more...

we have 5 homes wired with comcast and 3 of them always have dropped internet and the houses have brand new wiring and they've come out and walked off the job because they don't know what's wrong.