I think this is the official FW!!!

by the date - 4\27\2009

http://www.westerndigital.com/en/products/wdtv/


Version 1.02.07 Now Available!

We've received tremendous feedback on WD TV and some great suggestions to improve the product even more. In response to your requests, we're pleased to offer release product enhancements to make your viewing experience better than ever. Updating your media player is simple. Just follow the instructions below, grab your remote and enjoy the show!

What's New?

Release 1.02.07 (4/27/2009)
(includes all previously released updates)

Enhanced cover art, album art, and thumbnail support for media files and folders
Additional subtitle languages and decoding support
Improved media playback and navigation
More audio formats for MKV container
Fixed bugs reported by the WD TV user community

Im running it but i didnt get a chance to really run the stock version all that much so im not really sure whats different i just figured it would need updating first thing because my unit was new.

It plays the Video_ts files better then the update it had on it so thats good for me.

Still havnt found out how to do the thumbnail thing just yet with Video_Ts folders.

I think this .07 is the the prerelease .07, but with fix bugs!!

Thanks WDteam!! for the release fw.

so, wait... has anything been changed since the last prerelease? wouldn't it be 1.02.08 if that were the case?

YES IS VERY STRAING, but is on official site, on release download, and in the 27\4\2009

And just a minutes ago!! In afternoon, it isn't there!! I COMFIRM!! just 1.01 and now 1.02

.

This firmware is identical to the prereleased 1.02.07.

This firmware is identical to the prereleased 1.02.07.

Thanks GuyWD

and is the official release??

any fix bugs, and changes??

Thanks GuyWD

and is the official release??

any fix bugs, and changes??

He said identical so...

He said identical so...

Yes, but "identical fw" for me, is not the "same fw"....

Maybe is the same .07 fw, but with little changs or fixed bugs, like the 23,976fps, that don't work fine, in the prerelease .07 fw.

And the bug with subs on\off, in some playbacks.

....

Yes, but "identical fw" for me, is not the "same fw"....

Maybe is the same .07 fw, but with little changs or fixed bugs, like the 23,976fps, that don't work fine, in the prerelease .07 fw.

And the bug with subs on\off, in some playbacks.

....

No, he said "identical", that means they're totally the same. I know English is not your native language so please don't insist because other users could be misinformed.

Since WD put it on the official product page, I think the development is over. So, looks like this will be our final firmware at least for the next ~4 months or so.

i'm certainly hoping that this doesn't mean the stagnation of WDTV's current awesome beta program. it'd really bum me out and give me a bleak outlook on things if this is all we get for the next 1/3 of the year. i doubt that they'd go that route; look at how much customer loyalty was harvested in the weeks when they were running the prereleases on a weekly basis? the difference in attitude regarding the posts addressed to WD made almost a complete 180 since the beta program began. they'd be slipping right back into the mud if they stop now...

They can't leave the product as is with the 23hz bug..

But great job for up to this point.. thank you!

how ridiculous, its exactly the same buggy 1.02.07 as the beta one, I compared the 2 version, they all have the same crc32 (FA3D7096)

README file inside the WDTV_FW_1_02_07.zip file still says:

This is a prerelease version of the firmware. Feel free to install it but be aware this is beta firmware so use it at your own risk. If you are not comfortable with this, please wait for the final version.

So this is definitely confusing.

-Mod

You all at WD should be satisfied in your work, knowing that you made a little media player which is both cost-effective and better than 95% of what is out there on the market. The way you have handled user-feedback by balancing your own goals and giving people what they want is really something that more companies need to learn. It's obvious how much this community has grown because of your posts by looking at the sheer amounts of threads dedicated to this device.

The firmware is incredible, and you've worked very hard day in and day out. Kudos. I will certainly buy more WD in the future...

well, just download the "new" 1.02.07 over the old one and look if the WD-TV sees it as a new one, it should see new firmware when booting, right?

Paul.

Allright, they made it official, and says: "Improved media playback and navigation"

But, how about the stuttering and no sound bug with 1080p files, when subtitles are on, that I and another user reported here? The problem is real, ALL 1080p movies DTS has this bug. I don't want to use 1.01.02, because subtitle is bad, and I want to use the covers.

Please, WD guys, check and fix this problem, because this is is happening. Thanks

Well.
Looks like WD has ignored all bug reports and has released it as official.
All this fuss, and all the extensive testing..............
All for nothing.

All Mr GutWD has to say is : This firmware is identical to the prereleased 1.02.07.

Bravo WD

Well.
Looks like WD has ignored all bug reports and has released it as official.
All this fuss, and all the extensive testing..............
All for nothing.

All Mr GutWD has to say is : This firmware is identical to the prereleased 1.02.07.

Bravo WD

Here we go Mr Assumption/Speculator is at it. Why do some people insist on putting words into other people's mouths? D$#c@!

So, this is the final firmware 1.02.07 for Now!! (next for 1-3 months)


For me this fw is fine!


Thanks WDteam, GuyWD and ScottWD, for your hard worK.

Here we go Mr Assumption/Speculator is at it. Why do some people insist on putting words into other people's mouths? D$#c@!

Now look here matey,

It is WD's official software isn't it??
It's a fact not an assumption/speculation.

So, this is the final firmware 1.02.07 for Now!! (next for 1-3 months)


For me this fw is fine!


Thanks WDteam, GuyWD and ScottWD, for your hard worK.

Good for you matey :)
A pity I can't say the same, and I have to revert to version 1.01.02

Anyway, that's life :)

Several days ago, I have said, WD should made new (pre-release) firmware full public available -because not every WDTV owner is visiting this forum. And making beta, or pre-release, official, is quite common practice among hardware manufacturers (motherborads BIOS-es, for example).

Speaking for me... this fw is all I "really" needed: all my MKV movies, which are within "reasonable" specifications, are playing fine.
There's on thing left, though: WD team should specify what "reasonable" specifications are! -so we can tell, if media content is "out of specifications" (if/when issues arise).

Otherwise: well done WD.

Greetings

Now look here matey,

It is WD's official software isn't it??
It's a fact not an assumption/speculation.

And according to you they have ignored all bug/reports?? PFFFT
WD have actually listened to the people as much as possible. But we cant make everyone happy now can we??? Constructive criticism is good but not that approach. And how do you know there wont be another official version?

We all hope so... just because people now have 1080p players that can not play 1080p movies with subs on!!! Is kind of anoying isn't it?

I understand why WD released this firmware as official... the last official was is December... now we are going to May... they had to release something...

Now... what I ask to WD is this.... please, but please don't take another 3, 4 months to release new firmware...

Just continue with pre releases... but focus in the playback issues!!!

Thx ScottWD and GuyWD for listening and hard work!

The problem with those bugs are, they do not exist for every user.
For instance, my 1080p mkv files do play fine with subs (muxed in srt), so the bug does exist for some, while it does not for others.

The .07 version seems to work well for me, including the bold subtitle shadow, which for some look ugly, while on my full hdtv looks almost perfect.

I forgot to mention... As I did in our previous update I have included some special unannounced bonus features. I look forward to the uncover operations and hack fests!

-ScottWD

I was really rooting for DVD menu support in the official firmware update (as in special unannounced bonus feature), too bad...

So, this is the final firmware 1.02.07 for Now!! (next for 1-3 months)


For me this fw is fine!


Thanks WDteam, GuyWD and ScottWD, for your hard worK.

Same here, its working fine. Im not expecting it to perform miracles. For as many file types that it supports im sure there will be some compatability bugs here and there.

too bad. I thought they can improve it before official release.
Thanks WD anyway.
I hope We wouldn't have to wait months until dvd-menu and dvd-rom supports.

The problem is not missing of certain user expected new features, but few major bugs not yet corrected like crash of the box with certain 1080p+DTS files or playback of MKV VC-1 files for example.

too bad. I thought they can improve it before official release.

Indeed, I was thinking it was about time for the next beta release. Guess it'll be a while before that happens (as the next one would no doubt be a 1.03.xx), we've been a bit spoiled by the quick succession of beta releases, LOL.

To the WD team, thanks for a great product and for all the fw improvements. I hope you're already hard at work on the 1.03.xx version of the FW to further improve an already wonderful product :)

Well this my very first message at this board, so hello to everyone!

Next, a very, very big thank you to Western Digital for releasing new firmware updates. Today I updated to the latest official firmware update 1.02.07 and as I can say until now I have no problems with it so far.

My only very big wish for a next firmware update would be support for the vorbis audio codec in MKV files.

I have some files with vorbis audio in mkv files, so converting them into an alternative audio format would be really time consumpting (slowly computer), so I beg you WD please integrate support for it.


Here's a report of MediaInfo software for one of my mkv files:

Audio
ID : 2
Format : Vorbis
Format settings, Floor : 1
Codec ID : A_VORBIS
Duration : 23min
Bit rate : 96,0 Kbps
Channel(s) : 2 Kanäle
Sampling rate : 48,0 KHz
Video delay : -209ms
Stream size : 16,5 MiB (9%)
Writing library : libVorbis 1.1.1/1.1.2 (UTC 2005-03-04)

Thanks again WD for everything!
Keep up your good work!

EDIT (May 15th, 2009): WD now offers the chance to vote for things to change in future firmware releases. Here you can vote for vorbis audio support in mkv container files:

http://wdtv.uservoice.com/pages/17442-general/suggestions/182931-vorbis-audio-in-mkv-support

GuyWD,

there is 1 bug in the 1.02.07 i discovered today(not sure mentioned before).

In a ext3 drive, half of the subttiles(srt) of my episodes don't load!
But SAME subtitles load just fine on a mirror NTFS drive.
Tried resetting and adjusting options but it just says "no subtitle" when using the ext3 drive.

I've attached 1 srt which i can confirm doesn't show on ext3 but fine on ntfs.

PS: Both the drives have same content,so filenames are all the same.

NOTE: I renamed the srt to txt so that i can upload it here,but it's actually an srt file.

Pls look into this. TQ

The problem is not missing of certain user expected new features, but few major bugs not yet corrected like crash of the box with certain 1080p+DTS files or playback of MKV VC-1 files for example.

totally agreed.
Need to improve 1080p mkv + DTS compatibility.

This doesn't necessarily mean they stopped (or that they will continue) further development on the FW. It simply means they felt like 1.02.07 was a significant/important enough improvement over the previous official release and stable enough to release as "official".

GuyWD,

there is 1 bug in the 1.02.07 i discovered today(not sure mentioned before).

In a ext3 drive, half of the subttiles(srt) of my episodes don't load!
But SAME subtitles load just fine on a mirror NTFS drive.
Tried resetting and adjusting options but it just says "no subtitle" when using the ext3 drive.

I've attached 1 srt which i can confirm doesn't show on ext3 but fine on ntfs.

PS: Both the drives have same content,so filenames are all the same.

NOTE: I renamed the srt to txt so that i can upload it here,but it's actually an srt file.

Pls look into this. TQ

Since when does the official firmware support ext3?

On the website it still says:

External Drive Formats Supported
FAT32, NTFS, HFS+ (no journaling)

So no ext3 and no bug either then.

Only the hacked firmware works with ext3 thingy. Official firmware doesn't!!!

GuyWD,

there is 1 bug in the 1.02.07 i discovered today(not sure mentioned before).

In a ext3 drive, half of the subttiles(srt) of my episodes don't load!

So confusing after reading almost all posts the last couple of months..

Made me worry..

Should i move to .07 or keep .02 ? I think i will keep .02 just to be on the safe side because if this is identical to the prerelease (as WD mentioned) then huston, we have a tiny problem :P

So confusing after reading almost all posts the last couple of months..

Made me worry..

Should i move to .07 or keep .02 ? I think i will keep .02 just to be on the safe side because if this is identical to the prerelease (as WD mentioned) then huston, we have a tiny problem :P

I see no problem this one is great!!

The problem with those bugs are, they do not exist for every user.
For instance, my 1080p mkv files do play fine with subs (muxed in srt), so the bug does exist for some, while it does not for others.

The .07 version seems to work well for me, including the bold subtitle shadow, which for some look ugly, while on my full hdtv looks almost perfect.

How I reported here, I am having problems with external .srt subtitles. Looking that you use muxed in subs, I did some tests. I demuxed one of the movies that I am having problem, and muxed back with the Portuguese subtitle that I was using external.

The result is that I watched the entire movie, and it worked perfectly, no stuttering. So, WD Guys, the problem is when 1080p mkv files, with DTS audio and EXTERNAL .srt or .ssa subs.
When the subs is muxed in, the file plays without problems.

So, if you can check this bug, will be fine. Because it's a lot of work to demux and remux every movie that I want to watch, and my computer is a little old for this, it takes a long time.

Thanks to all

My friend got no "update" icon to install the new firmware. Could that be the reason he installed the pre-released version?

The new version brought many improvements, and fixed many bugs.
But WD decided to exclude the Greek users from this update.
With the new firmware version, the subtitles appear for a few milliseconds and disappear again before we can read them.
So after a month of trying the prerelease versions and reporting the problems, we have to go back to the older official version.
The new version is useless for us since we cannot use the subtitles.
Dear ScottWD and GuyWD, are you aware of this problem?
Do you have all the information you need?
What are your plans?
Dear forum users: Does anybody experiences any problem with the subtitles in his language? Dos the problem occurs only with Greek subtitles?
Dear WD: You are officially selling WD HD TV in Greece. Before buying the product, I checked your site and saw that the Greek subtitles are supported. This is not true. So you provide wrong information to your customers in order to buy the product. In my opinion there are two solutions. Or you improve the support of the Greek language or you have to change the specifications shown at your site and remove the Greek support or change it to partial support.

The new version brought many improvements, and fixed many bugs.
But WD decided to exclude the Greek users from this update.
With the new firmware version, the subtitles appear for a few milliseconds and disappear again before we can read them.
So after a month of trying the prerelease versions and reporting the problems, we have to go back to the older official version.
The new version is useless for us since we cannot use the subtitles.
Dear ScottWD and GuyWD, are you aware of this problem?
Do you have all the information you need?
What are your plans?
Dear forum users: Does anybody experiences any problem with the subtitles in his language? Dos the problem occurs only with Greek subtitles?
Dear WD: You are officially selling WD HD TV in Greece. Before buying the product, I checked your site and saw that the Greek subtitles are supported. This is not true. So you provide wrong information to your customers in order to buy the product. In my opinion there are two solutions. Or you improve the support of the Greek language or you have to change the specifications shown at your site and remove the Greek support or change it to partial support.

I feel for the Greek guys. Another solution would be to create idx/sub from the srt. That has been shown to work no matter what language you use since idx/sub are bitmap overlays. Member d100 has some info on how to do it, look up his posts.

-Mod

Sorry WDteam, but i just don't understand, why release .07, it continues to have a 23,976HZ setting button, that NEVER WORK! and you know this.

Why in release .07, did not disapeares this useless button.


my friends don't read this forum, to know that!!


.

And according to you they have ignored all bug/reports?? PFFFT
WD have actually listened to the people as much as possible. But we cant make everyone happy now can we??? Constructive criticism is good but not that approach. And how do you know there wont be another official version?

What are you trying to tell me?
That 500+ posts regarding 1.02.07 beta-firmware were all "congratulations to WD for this wonderful software release??"
No, I don't think so. A good 100+ of those posts regarded bugs.
Many like me have been complaining about missing letters in subtitles, others have been complaining about stuttering, others again about flashing subtitles.
For you these issues are probably non-existant, the reason you are pissed off about my criticism, but it doesn't change the fact that they exist.

WD has not listened to anything regarding the subtitle issues, otherwise they would either have addressed the issue or fixed it. We are talking about 4-5 intermediate releases before this last official one.

The firmware will never be perfect... we know that...

All we want is to WD release new updates adressing the playback issues, but not in 4 months to 4 months periods...

If they can solve the 23,976fps playback issue, flashing subtitles, shutering with external subtitles and include Autodetect Framerate, then they can release updates in a 4 months cicle if they think so...

I like the new firmware but I can't stop thinking that in after 4 months the 23,976fps issue is still there, problems with subtitles are still there, 1080p files with more than 5 reference frames playback issue are still there, Mkv with VC1 issue is still there... and if we think about it they resolved SRT delay, add more sub languages, add sub on off option and thumbnails... well... dont take me wrong... this is just a constructive critic!

Sorry WDteam, but i just don't understand, why release .07, it continues to have a 23,976HZ setting button, that NEVER WORK! and you know this.

Why in release .07, did not disapeares this useless button.


my friends don't read this forum, to know that!!


.

why is it that people who post in the most obnoxious fashion possible on this board also abuse the english language so much in the process? hint: don't bring attention to your poor usage of our language by childishly slapping bold tags all about. not surprisingly, it makes us want to ignore you even more.

can we break the language barrier here and make it absolutely clear that this does NOT mean the end to WD's development of the WDTV? they put the link up for 1.02.07 so that the general public outside this board can easily get in on upgrading, in all likelihood. they've made incredible strides throughout the pre-release phase, and my guess is that now they'd like to share it with every one who hasn't found this board.

every one here needs to stop acting like this is all we'll get and their bug issue that they reported on is just going to float on forever without being fixed. that's as idiotic a stance as any.

Since when does the official firmware support ext3?

On the website it still says:

External Drive Formats Supported
FAT32, NTFS, HFS+ (no journaling)

So no ext3 and no bug either then.

Just a little note for linux users...

YES!!!!!!!!! ext2/ext3 is supported since .07 beta
seems to be an "hidden" feature as it is not in release notes, but contents are displayed and accessed exactly like in a fat or ntfs filesystem (with no need for other supported partitions mounted)

maybe it's not official yet... :(

why is it that people who post in the most obnoxious fashion possible on this board also abuse the english language so much in the process? hint: don't bring attention to your poor usage of our language by childishly slapping bold tags all about. not surprisingly, it makes us want to ignore you even more.


OK. Seriously. I've heard enough of this bs on avs. I have to say something at the cost of going offtopic. The "you" are all the people i've heard this coming from, not just.. err... you.

You're on the INTERNET. It includes people outside your country (there are lots of them.. people and other countries) and not everyone has had the luxury of being able to learn english up to your standards. Some may even have to use googletranslate or something along those lines.
Deal with it.
It doesn't make what they have to say any less relevant or important.
You say this is an english language forum, great. I'm sure if WDTV and other manufacturers paid attention to the forums in their native language, they'd be posting on those forums in their native language.
If you want this to be your small-town america/canada/england start a bbs and talk all high and mighty with your big english words all night long. ath0 ;)

You *AT LEAST* got the jist of what they were saying or you're drooling on your computer right now and have bigger fish to fry (like not drooling and counting to 2). So you're telling us much more than we want to know about you.

Stop teabagging everything you say with your underlying xenophobia, control and undersized appendage issues.

That is all.
</drunkenrant>
===

Now to try and not make this a complete waste, I think there may be a problem with drive recognition and in how the discs are ejected on WDTV power-off. At least under my configuration, but only since 1.02.06.

I'm using:

-Eagle Tech ET-CSMDSU2-BK 3.5” SATA to USB multitasking dual bay dual access enclosure
-disc1 Hitachi 1TB (0A38016)
-disc2 Hitachi 1TB (0A35155)

What I see:

-If I turn the enclosure on without WDTV being powered on then later turn the WDTV on, only disc1 is shown in folder view. Powering down WDTV (discs ejected) and turning back on does not work as it seems discs and structure are cached.
The enclosure must be powered down and up with WDTV on to see both discs and sometimes disc2 may still disappear when you goto homescreen and back to drives.

-After discs are ejected by WDTV powerdown and go back to WDTV some files and/or directories are missing. Other crazyness like all folders being listed but going into them gives a "folder is empty" error. And of course the above mentioned missing drives issue pops up on occasion.

I started encountering this issue with 1.02.06 but it is waaay worse with .07.

I'm going to keep my eyes on it (later when they're more soberer ;) ) and report anything else I find. If anyone else has come across something similar, please let me/us know.

Thanks!
ub

It was very silly of WD to release this firmware with No Vorbis audio in mkv support and audio desync in some mkv files....

WD has not listened to anything regarding the subtitle issues, otherwise they would either have addressed the issue or fixed it. We are talking about 4-5 intermediate releases before this last official one.

WD is listening. Keep posting sufficient technical information to support the issue you are reporting.

You're very optimistic :rolleyes:
The audio clipping bug is probably the best documented issue (thanks for your efforts) since the very beginning. Several firmwares released meanwhile and... still they did nothing about it :(

WTF?

New official firmware and no greek subs fix? What are you doing Scott and GuyWD?

I hoped that you would fix the Greek flashing problem! Why not? Is is so difficult? It was fine back in 1.02.02 previous official firmware!

I dont want to make extra conversions to play srt files normally! I didnt buy it for this...

Please guys fix the problem, or i am selling the product...

wtf?

New official firmware and no greek subs fix? What are you doing scott and guywd?

I hoped that you would fix the greek flashing problem! Why not? Is is so difficult? It was fine back in 1.02.02 previous official firmware!

I dont want to make extra conversions to play srt files normally! I didnt buy it for this...

Please guys fix the problem, or i am selling the product...
+1

Well this my very first message at this board, so hello to everyone!

Next, a very, very big thank you to Western Digital for releasing new firmware updates. Today I updated to the latest official firmware update 1.02.07 and as I can say until now I have no problems with it so far.

My only very big wish for a next firmware update would be support for the vorbis audio codec in MKV files.

I have some files with vorbis audio in mkv files, so converting them into an alternative audio format would be really time consumpting (slowly computer), so I beg you WD please integrate support for it.


Here's a report of MediaInfo software for one of my mkv files:

Audio
ID : 2
Format : Vorbis
Format settings, Floor : 1
Codec ID : A_VORBIS
Duration : 23min
Bit rate : 96,0 Kbps
Channel(s) : 2 Kanäle
Sampling rate : 48,0 KHz
Video delay : -209ms
Stream size : 16,5 MiB (9%)
Writing library : libVorbis 1.1.1/1.1.2 (UTC 2005-03-04)

Thanks again WD for everything!
Keep up your good work!

Me too, I was expecting an improvement from the beta to the official release. All I am wishing for this device is to support vorbis. Since this prerelease fw craze started, I was hoping for the vorbis support everytime. But then again, its waiting time again for me. WD suggested to convert them. But why should I? I might as well convert them directly to avi if thats the case. I can't really figure out why they can't add an opensource codec. :(

why is it that people who post in the most obnoxious fashion possible on this board also abuse the english language so much in the process? hint: don't bring attention to your poor usage of our language by childishly slapping bold tags all about. not surprisingly, it makes us want to ignore you even more.
.....


I have a poor engish, but you understand my post, because you are a master mind, congratulations!!!

I don´t need your love, for nothing....please ignore me, ok! don´t replie to me.

You think, this fw is best for everyone,so.... try to see a greek film, in 1080p\DTS, \subs ON, with greek audio, and subs in you languague. It will be a great experience for you master mind.


I like my WDTV, but when i dicide, to finish all the WDTV problems, i buy a m34,... just that, so simple.

You're very optimistic :rolleyes:
The audio clipping bug is probably the best documented issue (thanks for your efforts) since the very beginning. Several firmwares released meanwhile and... still they did nothing about it :(

I am very optimistic because I know that the WD team is already working on the audio clipping issue.
Sooner or later the clipping issue will be solved and then everybody who is affected by that issue will be happy again.

Warning.
WD TV can't deliver total hapiness to all of us .

.....

Warning.
WD TV can't deliver total hapiness to all of us .

I understant that, Hiendas, but we are in a competition World, and others company are here to gain $$, like Egreat with m34(DTS downmix, much few bugs).
I just think...WD must be now, more faster, if wants to continue in front of competition .

Hi there.

This is my first post, unfortunately, not for good.

I am one of many (literally) greek owners of the WDTV media player, and I am posting just to protest for WD's lack of sensibility regarding the technical issues (flashing speed of .srt subtitles viewing, making movie impossible to watch) already well known (while in pre-release) but, inexplicably, NEVER corrected in the new official firmware....

Please, sirs at WD, issue a correction patch (or something) to amend this. It's so much pity waiting several months (sitting on the edge of our seats, I may add) for the new version, and, in the end, to be forced to hold back on the old firmware, just because the new one is, in fact, for all Greek customers... useless.... :(

THANK YOU IN ADVANCE.

Ok, the new firmware is a deal breaker for the Greek market as it practically cripples the product, but there is no use crying over the spilled milk they say...

For now, there are some imminent and practical issues that need to be addressed from the WDTV development team :

1. A web page that we find and download the original 1.01.02 firmware.(Or is there a 1.02.x issue that fixes some other bugs but does not have the flashing issue?)

2.The selling of the WDTV with the 1.02.07 preinstalled must be abandoned in Greece . The 1.01.02 is ok for now. Additionally, a warning must be issued to the Greek retailers to inform the clients not to upgrade their product.


There still hope , people, the WDTV is a great product , and Iam still optimistic that a new version will be released in a few months making the player usefull again...

But untill then: PLEASE WD !! Make the OLD 1.01.02 firmware available for download , in order to make our WDTV usefull again!!!

Hi,

I was happy with this firmware. The problem of .srt fixed, the thumbnails was pretty cool and 720p movies worked fine. But when I try to see movies at 1080p+dts+external subtitles (95% of my movies) they didn't play well, they "crash" a lot and on 1.02 they works well.

I am tired, I will sell my WD and buy another. I don't want convert all my subs again, loose all thumbnails that makes me a lot of work..

I only want 1080p+DTS+external subtitles working fine and It isn't possible. And seeing that WD makes his beta version .07 an official version makes me no hope.

Regards (sorry for the english)

Hi,

I was happy with this firmware. The problem of .srt fixed, the thumbnails was pretty cool and 720p movies worked fine. But when I try to see movies at 1080p+dts+external subtitles (95% of my movies) they didn't play well, they "crash" a lot and on 1.02 they works well.

I am tired, I will sell my WD and buy another. I don't want convert all my subs again, loose all thumbnails that makes me a lot of work..

I only want 1080p+DTS+external subtitles working fine and It isn't possible. And seeing that WD makes his beta version .07 an official version makes me no hope.

Regards (sorry for the english)

You burrows in words, that defines my spirit --- "tired" and "no hope":(

if you sell wdtv and buy something else, you will just have a different set of problems to deal with.

the problem with all low cost, do it all, media players is that you are dependent upon the manufacturer to fix everything.

the only way to support all file types and have no bugs is to build an htpc and debug software yourself.

wdtv is a great little player.

i hope wd continues to add new features and fix bugs in a future firmware release.

sometimes, engineers need to step away from bugs for a time. this allows them some time to sleep on the problems. otherwise, they might just keep trying to fix bugs without thinking things through all the way. not fully understanding a problem you can "fix" it and create more problems someplace else.

give the folks at wd some time to think about issues. the creative process of designing isn't something you can just do... like digging a ditch. they will need to step back and think about things for a time to do it right.

Why can't some of you people just be a little bit patient?

To expect it to play every video file created by the hand of man perfectly out of the box is unrealistic.

To want to make it the beating heart of your home media empire is unrealistic.

To expect every possible quirk and foible and every tiny subtitle issue for every language around the world to already be fixed is unrealistic.

To storm off in a huff and call it junk and sell it because they have not already fixed your own little problem is unrealistic.

Let's be real. It's a $100 toy that has been on the market all of 4 1/2 months and has had exactly two official firmware drops. It was designed to allow you to plug in a drive with some video clips on it to play on your home TV instead of your computer, and that it pretty much succeeds in doing. No, it may not play everything perfectly, but THAT IS WHY THEY INCLUDE CONVERSION SOFTWARE WITH THE DEVICE! In NONE of these threads do I recall anyone saying they washed a problem file thru the converter, they just get on here and start whining.

What it does, it does brilliantly. Most of what it doesn't do quite right, I have every confidence will eventually be fixed. Some things it does not do, was not DESIGNED to do (like network streaming) and will likely never do. Tough luck there, that just means it is not the device for you.

PLEASE... put it thru the ringer, identify problems, make constructive suggestions, but beyond that, sit down, shut up and BE PATIENT!

actually the wdtv hardware can do some network streaming with an ethernet dongle. if wd wanted to, they could provide official support... just depends on the way they go next.

although this little box doesn't do everything i would like it to do (only held back by firmware), i am looking forward to see what wd comes up with next. the box has A LOT of untapped potential.

...To expect every possible quirk and foible and every tiny subtitle issue for every language around the world to already be fixed is unrealistic....

...To storm off in a huff and call it junk and sell it because they have not already fixed your own little problem is unrealistic

....shut up and BE PATIENT!

The problem isn't tiny from the Greek market POV my friend...
(I admit though that it IS , from the Global Market POV...)

As for the "shut up" suggestion... oh well... the Greeks are known to be major chatters lol :)

Why can't some of you people just be a little bit patient?

To expect it to play every video file created by the hand of man perfectly out of the box is unrealistic.

PLEASE... put it thru the ringer, identify problems, make constructive suggestions, but beyond that, sit down, shut up and BE PATIENT!

LOL! I only want 1080p+DTS+.srt and thumbnails works like the version 1.02. Nothing more!! You think it is asking to much? I only don't understand why they make a new firmware to solve some bugs (.srt) and makes another big bugs!

PS: dmeader to watch divx don't buy a WDTV..

I have various "1080p+DTS+.srt" files that work flawlessly with the current firmware. Better specify what kind of subtitles (e.g. what language).

I have various "1080p+DTS+.srt" files that work flawlessly with the current firmware. Better specify what kind of subtitles (e.g. what language).

Dont just see seconds of the movies to see if they work... you have to leave it playing for several minutes... those files played well in 1.01.02!

Oh... and is portuguese subs and SRT format.

I actually watch the whole movie with no problems whatsoever, not just a few minutes. English subtitles that is.

Btw., if the external subtitles are causing the problem, have you tried to put them in the mkv container by remuxing the file, e.g. with mkvmerge? Takes a few minutes to do so.

Why can't some of you people just be a little bit patient?

To expect it to play every video file created by the hand of man perfectly out of the box is unrealistic.

To want to make it the beating heart of your home media empire is unrealistic.

To expect every possible quirk and foible and every tiny subtitle issue for every language around the world to already be fixed is unrealistic.

..... shut up and BE PATIENT!


The issue of NOT being able to read any .srt greek subs (yes, I'm a Greek national) due to the fact that they appear and vanish in miniseconds.... allow me to consider as A MAJOR ISSUE and, by no means, A "TINY" ONE !!!!

This one just "destroys" the general reason of existence of the media player. NOTHING MORE, NOTHING LESS.

Go watch your movies with no subtitles, due to firmware limitations, (even if you can somehow understand the language), and then tell me whether your purchased product is worth to be there next your TV to use it or not....

Finally, please, be more polite, doesn't cost much.

There still hope , people, the WDTV is a great product , and Iam still optimistic that a new version will be released in a few months making the player usefull again...

But untill then: PLEASE WD !! Make the OLD 1.01.02 firmware available for download , in order to make our WDTV usefull again!!!


You can find all the previous firmwares at this page (http://www.wdtvc.com/downloads/).

I don't understand what all the commotion is about geek subtitles. I too am a geek, and I can understand most movies perfectly fine, especially pr0n. C'mon, guys, we don't need geek subtitles.

But untill then: PLEASE WD !! Make the OLD 1.01.02 firmware available for download , in order to make our WDTV usefull again!!!

you might want to head on down to the WDTV forum (wdtvhd.com). they archive all previous firmwares there including instructions on how to downgrade your firmware. hope this helps! :)

The issue of NOT being able to read any .srt greek subs .... by no means, A "TINY" ONE !!!!

This one just "destroys" the general reason of existence of the media player. NOTHING MORE, NOTHING LESS.

Finally, please, be more polite, doesn't cost much.

I never said it was a "tiny" one. An issue is an issue. Doesn't change my advice to you. BE PATIENT. It is a big world, with this device sold lots of places and needing to support lots of languages. They'll get it right.

Oh BTW, I'm plenty polite. You quoted out-of-context a line meant to be humorous. Along with BE PATIENT I'll add another bit of advice....CHILL OUT! :D

I don't understand what all the commotion is about geek subtitles. I too am a geek, and I can understand most movies perfectly fine, especially pr0n. C'mon, guys, we don't need geek subtitles.

:):):)

Thanx for the old firmwares pages guys!!

To the Greek community:

If you dont want to revert to the plain vanilla 1.01.02 and you want the new features (e.g. HD shutdown) of the crippled new version there is an excellent software for converting the srt's subs to idx bitmaps here:

http://www.trustfm.net/divx/SoftwareTxt2Vobsub.php?page=Txt2VobsubDownload&b2=1

I just tested it and it works perfectly.

The conversion takes some time and it's a pain in the a*s but...

Btw., if the external subtitles are causing the problem, have you tried to put them in the mkv container by remuxing the file, e.g. with mkvmerge? Takes a few minutes to do so.

It takes like 10 minutes... imagine if I have to do that to 100 MKV... do you understand?

WD advertise that the player can read 1080p files with DTS passthrough and subs... well it doesnt!!!

This is a HD media player that can not read properly 1080p movies with DTS and external subs... sounds basic doesnt it?

I know that WD will adresse this issues and I'm happy with the player... but dont you guys be like fanboys and excuse everything that is wrong just because you like the player!

Those are basic bugs that should be resolved ages ago...

I know that WD is going to improve the player... I just ask them not to take 4 months to release a new firmware.

But I will explaine why a lot of people are getting nervous:

Here in Portugal we pay 100 to 120€ for the WD TV. In the middle of this month Egreat is going to release a new Player Egreat M34A that costs 155€... so this Egreat player is a bit more expensive but it has Popcorn firmware that is much but much more compatible with lots of codecs, much more stable, Autodetect Framerate, it has portuguese in the Menus, it has net, it has HDMI 1.3, will do DTS Downmix, it comes with HDMI cable (so take 10€ from the 155€ of the player), RSS feed, Peer-to-peer TV : SayaTV, Internet Radio : Shoutcast, and much more... so with more 45 to 25€ you get all this... in the other hand you have the WD TV that has those problems that everyone described but overall is a realy nice player as well... so dont tell me that the player can have some bugs because is cheap!! No... side by side with Egreat M34A the WD TV is not that cheap!!!

The question i leave here is this... Egreat sells 1/10 players that WD does.. it will come with Ethernet connection, ESATA connnection and will do DTS Downmix... and you guys think that WD can not pay the DTS license? Hmmm... i don't think so...

Dont take me wrong... I'm not saying that I will sell my WD TV or stuff... I'm just complaining like a costumer... nothing less!

I wonder if WD will ever add support for RMVB support? I will seriously buy a few for families if it can play back RMVB format because I have some TV servies in RMVB format.

I wonder if WD will ever add support for RMVB support? I will seriously buy a few for families if it can play back RMVB format because I have some TV servies in RMVB format.

don't even bother holding your breath for that one. it would be completely outside WD's interests to put money down for the licensing of RM proprietary codecs and just pass along the fruits of that purchase freely to the consumer in an upgrade without having them pay.

don't even bother holding your breath for that one. it would be completely outside WD's interests to put money down for the licensing of RM proprietary codecs and just pass along the fruits of that purchase freely to the consumer in an upgrade without having them pay.

Too bad, I didn't realize they need the license from RealMedia to do that. There are many free software (the popular VLC being one of them) out there that supported RMVB playback. I don't believe VLC would license the decoder from RealMedia.

RMVB is still a very popular format in Asia, especially for TV series, just imagine how much bigger their market (compared to Greek market as mentioned by other poster in this thread :-)) can be if they can add support for RMVB..

btw, any suggestion for a HD player similar to WD HD and support RMVB ?

Thanks!

It takes like 10 minutes... imagine if I have to do that to 100 MKV... do you understand?

Create a batch file for mkvmerge and run it overnight for a few nights. There are ways to accomplish the task with minimal effort instead of just complaining about it.

If you're not willing to do anything about it yourself and think the Egreat is a better fit for you, then buy it and be happy. That's the beauty of a free market with options.

Create a batch file for mkvmerge and run it overnight for a few nights. There are ways to accomplish the task with minimal effort instead of just complaining about it.

If you're not willing to do anything about it yourself and think the Egreat is a better fit for you, then buy it and be happy. That's the beauty of a free market with options.

This is everything I was talking about!!! What is your problem?? Did i said i want to buy an Egreat?? Do you work for WD or do you sell WD products?? Then why are you so upset just because I described two products of the free market that you mensioned?? Talk about fanboys... pfff...

I know i can creat a batch... but obviously you didnt understand my post!

I as a costumer do not want to have extra work to read files that WD advertized the time I bought this product... is that simple! So, it's time for them to fix it!

This is everything I was talking about!!! What is your problem?? Did i said i want to buy an Egreat?? Do you work for WD or do you sell WD products?? Why then are you so upset because I described two products of the free market that you mensioned?? Talk about fanboys... pfff...

You need to relax. I couldn't care less about what products you mention. I was giving you an option to help you with your problem. If you're going to jump down everyone's throat who tries to help you and call them a fanboy then maybe you're the one who has the problem.

First of all, it took ~6min for a 11.5 GB mkv on this relatively modest, 2 year old Core Duo machine of mine. Second, I just tried to help you with a workaround, until WD fixes your problem that is (which doesn't exist for me, but whatever). Should have saved me the effort I guess. Keep on whining and bitching instead, if that makes you happy.

You need to relax. I couldn't care less about what products you mention. I was giving you an option to help you with your problem. If you're going to jump down everyone's throat who tries to help you and call them a fanboy then maybe you're the one who has the problem.

"If you're not willing to do anything about it yourself and think the Egreat is a better fit for you, then buy it and be happy."

Sorry but that sentence is offensive for me and you know it... so dont give me false excuses now...

"If you're not willing to do anything about it yourself and think the Egreat is a better fit for you, then buy it and be happy."

Sorry but that sentence is offensive for me and you know it... so dont give me false excuses now...

How is that offensive??? Are you serious? Did I tell you to buy it and shut up and be happy? You've really got to get a grip...

First of all, it took ~6min for a 11.5 GB mkv on this relatively modest, 2 year old Core Duo machine of mine. Second, I just tried to help you with a workaround, until WD fixes your problem that is (which doesn't exist for me, but whatever). Should have saved me the effort I guess. Keep on whining and bitching instead, if that makes you happy.

... no comments.. really... it seems impossible to say anything wrong of this player...

First of all, it took ~6min for a 11.5 GB mkv on this relatively modest, 2 year old Core Duo machine of mine. Second, I just tried to help you with a workaround, until WD fixes your problem that is (which doesn't exist for me, but whatever). Should have saved me the effort I guess. Keep on whining and bitching instead, if that makes you happy.

Exactly. You must be a fanboy though because you're not advocating that WD needs to fix his problem right now and there is no other option.

Sigh... too much bitching going on in this thread, can't we all just get along?

1.02.07 not only doesn't add a single feature I care about but also doesn't address a single bug I wanted fixed. Instead they added new bugs that make this thing less stable and usable. WD people clearly don't know what they're doing. No choice but to downgrade to 1.01.02 and wait for some new device to come out.

Now that 1.02.07 is official I spent the day reverse engineering IDX/SUB support inside MKV containers. Here is what I discovered. Unlike in 1.01.02, the color palette is no longer stored as YUV.

The Y value has now moved to the middle position so that it behaves like UYV now. The U and V values still have no effect and appear to still be fixed at 128 internally. Also the Y value is no longer just luminance anymore. In fact it has two different effects now. For values 0 to 127, the color displayed is black with opacity ranging from 0 to 100% respectively. For values 128 to 255, the color displayed ranges through all the greylevels from black to white respectively. The opacity flags inside the bitmap payload of the SUB are still honored however (which is a good thing).

This would explain why IDX/SUB look poorer in 1.02.07 than in 1.01.02. However after changing the palette to reflect the new color interpretation, the subtitles look excellent again.

Attached is a vbscript I wrote that takes the PGC info from IfoEdit that is copied to the clipboard by the Copy2Clipboard button and gives the appropriate palette line to use in the IDX. It takes the Y value, divides by 2, and adds 128. This results in Y being luminance again as the DVD meant it to be.

I don't know if the color interpretation is the same for external IDX/SUB since I like to use MKV for neatness.

-Mod

... no comments.. really... it seems impossible to say anything wrong of this player...
+1

The WD launches in 1 April, the firmware, that we saw..., 1 month later, makes the same thing,.. and we can't complain.:(

totally agreed.
Need to improve 1080p mkv + DTS compatibility.

What exactly would they need to improve? Mine plays 1080p and passes DTS through to my receiver perfectly, as well as plays external .srts. Has anyone explored the possiblity that the files their trying to play might be the problem?

English is not my native tongue but i enjoy/love hollywood movies and i make it an effort to learn and listen to the movie. it's really not much fun to have to read the subtitles because you may miss a scene or two (if it's fast action), and the words can sometimes get lost in translation.

in terms of the lack of response/support (maybe) from the WD team for your problems. IMO, if i'm not getting what i need then i'll just take my business elsewhere. make your case and if it's not addressed after a reasonable time then just move on. i really dont see the point of getting too emotional over a $100 hardware. there's just too many problems in our lives that demand more attention and effort than this. :)

please dont take this the wrong way. just my 2 cents. cheers! :)

What exactly would they need to improve? Mine plays 1080p and passes DTS through to my receiver perfectly, as well as plays external .srts. Has anyone explored the possiblity that the files their trying to play might be the problem?

Those same files are reported that work fine in 1.01.02 firmware... so the problems are not in the files!

Those same files are reported that work fine in 1.01.02 firmware... so the problems are not in the files!

Weird. I haven't encountered anything that would play before that won't play now.

I personally have not encountered any issues w/ 1.02.7 that create a great deal of consternation for me. It does seem, however, that some owners are having issues with required and basic functions that at one time worked and now seemingly have ceased to do so. Appearances are that the WD firmware team is struggling to deal with them and perhaps a fresh set of eyes and minds can help attack this by offering a different perspective.

Perhaps WD should contract out some work to some of the talented AVS Forum members that provide alternative/enhanced firmware for the WDTV. Contract them, have them sign a NDA and then turn them loose with access to full source code. Pretty soon this little WDTV box will be wiping the mat with the entry-level PCH units and all of us here would be anxiously awaiting the mid-range WDTV products!!!

Now that 1.02.07 is official I spent the day reverse engineering IDX/SUB support inside MKV containers. Here is what I discovered. Unlike in 1.01.02, the color palette is no longer stored as YUV.

... ...

This would explain why IDX/SUB look poorer in 1.02.07 than in 1.01.02. However after changing the palette to reflect the new color interpretation, the subtitles look excellent again.


Thank you for this info -even I don't use idx/sub (as embedded srt's work fine for me).
Too many times, we can read here: ".. xxx doesn't work anymore, but did with previous firmware..." or similar. To be honest, many times I believe, user is mistaken, meaning: issue was (maybe) there in previous fw too, but user didn't noticed it at that time.
To make it short (and I'll repeat once again): WD must publish official specifications -so we know, if our media content is within those specifications! Just saying "..WDTV plays MKV files...supporting subtitles.." simply isn't enough.

There's another thing I's like to mention. As said many times, I'm happy WDTV owner (thanks to latest official firmware). Even WD team did a good job, sometimes I wonder... Many have requested option to select bigger subtitles, which didn't happen. And some days ago, one member here shared "patched" firmware, which makes that possible (didn't tried yet).
Now I ask myself: how come, some user (not having fw source, I assume) managed that within days, but WD couldn't?
There are other "small" wishes, wich would make many owners very happy and, IMO, wouldn't be that hard to implement. For example: option to change "selected thumbnail" color (yellowish instead light blue), option to change default background (so user can have his own "custom" background), and similar.
Playing media content perfectly, has priority, of course -as long media content is within specs... which are?

Thanks for reading
Bogdan

New up here and considering the WD HD Media Player. I've been reading a little and I think I saw that even with the new firmware that there are still 1080p audio issues? Most of the video I would be playing in this would be 1080p from from Sanyo FH1 which are .mp4 files. Can I expect to have audio issues with 1080p material?

Dave

Those same files are reported that work fine in 1.01.02 firmware... so the problems are not in the files!

That's a questionable assumption you're making. I spent several hours this morning trying to figure out why I was getting an audio lag on the rips of my B5 DVDs. They played fine on VLC, but not on WD.

Turns out the detelecine option in my Handbrake encoding was causing the audio to get out of sync. Bottom line, just because something plays doesn't mean the file is properly encoded.

It would be nice if this device could handle all poorly encoded files, but it would be unreasonable to expect it.

That's a questionable assumption you're making. I spent several hours this morning trying to figure out why I was getting an audio lag on the rips of my B5 DVDs. They played fine on VLC, but not on WD.

Turns out the detelecine option in my Handbrake encoding was causing the audio to get out of sync. Bottom line, just because something plays doesn't mean the file is properly encoded.

It would be nice if this device could handle all poorly encoded files, but it would be unreasonable to expect it.

Sorry but those files played well in the other firmware... so they changed this firmware and those same files have issues with fast moving images...

Those file are from respectfull releases... Esir, ctrlhd, septic.. etc etc! People are saying that 95% of movies that played well in 1.01.02, now with 1.02.07 they have problems!

The problem is not with the encoding... the thing is that this new firmware is taking too much processing power from sigma to render the subs! So, with 1080p + DTS + External subs and fast moving images, the movie shutters... and thats really bad!

Sorry but those files played well in the other firmware... so they changed this firmware and those same files have issues with fast moving images...

Those file are from respectfull releases... Esir, ctrlhd, septic.. etc etc! People are saying that 95% of movies that played well in 1.01.02, now with 1.02.07 they have problems!
!

And again I point out that just because something plays (or played) does not mean it was well encoded. Of course they've changed things. That's the point of firmware updates! That doesn't say anything about the quality of the material you're trying to play.

The fact that you're using scene releases (pirated material that you didn't encode yourself) and so can't look at the encode weakens your case rather than strengthens it.

As for the 95% figure. That's ridiculous. It's certainly not 95% of all movies. It's not even 95% of 1080p movies. Maybe 95% of 1080p movies with subtitles on? Maybe. But you don't have any stats to back that up, you're just throwing out numbers.

I'm not going to say there isn't a problem but given what you're playing I'd say its up to you to prove it because WD has no obligation to make their device play the sort of files you're talking about.

You want the problem fixed? I'd suggest giving useful bug reports. Provide MediaInfo outputs. Specify if subtitles are on or off. What sort of subtitles? What sort of character encoding? What about the log file from the encode?

That might give someone enough information to actually identify the problem.

And again I point out that just because something plays (or played) does not mean it was well encoded. Of course they've changed things. That's the point of firmware updates! That doesn't say anything about the quality of the material you're trying to play.

The fact that you're using scene releases (pirated material that you didn't encode yourself) and so can't look at the encode weakens your case rather than strengthens it.

As for the 95% figure. That's ridiculous. It's certainly not 95% of all movies. It's not even 95% of 1080p movies. Maybe 95% of 1080p movies with subtitles on? Maybe. But you don't have any stats to back that up, you're just throwing out numbers.

I'm not going to say there isn't a problem but given what you're playing I'd say its up to you to prove it because WD has no obligation to make their device play the sort of files you're talking about.

You want the problem fixed? I'd suggest giving useful bug reports. Provide MediaInfo outputs. Specify if subtitles are on or off. What sort of subtitles? What sort of character encoding? What about the log file from the encode?

That might give someone enough information to actually identify the problem.

I'll reckon to guess half of the users that bought this thing for HD are using these type of files.

Do you really think that many people are ripping their own mkv's???

And if it is Esir and CtrHD releases then its defenitly not the file. That being said I havent had any problems with my WDTV but I dont need subs.

And again I point out that just because something plays (or played) does not mean it was well encoded. Of course they've changed things. That's the point of firmware updates! That doesn't say anything about the quality of the material you're trying to play.

The fact that you're using scene releases (pirated material that you didn't encode yourself) and so can't look at the encode weakens your case rather than strengthens it.

As for the 95% figure. That's ridiculous. It's certainly not 95% of all movies. It's not even 95% of 1080p movies. Maybe 95% of 1080p movies with subtitles on? Maybe. But you don't have any stats to back that up, you're just throwing out numbers.

I'm not going to say there isn't a problem but given what you're playing I'd say its up to you to prove it because WD has no obligation to make their device play the sort of files you're talking about.

You want the problem fixed? I'd suggest giving useful bug reports. Provide MediaInfo outputs. Specify if subtitles are on or off. What sort of subtitles? What sort of character encoding? What about the log file from the encode?

That might give someone enough information to actually identify the problem.

Come on mate,
Are you saying that with version 1.01.02 the WDTV was able to read erroneous/badly encoded files without a problem, and now WD with its official 1.02.07 firmware is SO good and so much up to specs that it stutters, looses sync, flashes subs because the files aren't up to its specifications??
Spare me...


Cheers

New up here and considering the WD HD Media Player. I've been reading a little and I think I saw that even with the new firmware that there are still 1080p audio issues? Most of the video I would be playing in this would be 1080p from from Sanyo FH1 which are .mp4 files. Can I expect to have audio issues with 1080p material?

Dave

If you want you could upload and post or PM me a small clip of 1080p material and ill try it out on my WD to see if it has any issues with the files :)

I have slight stuttering problems with some Bluray (1080p) rips to .iso with fast moving scenes (without any subtitles), I altered the WDTVs output from 1080p to 1080i and all was cured with no loss to the picture quality at all in my eyes - this is outputting to a Full HD Sony, try it and see.

Do you really think that many people are ripping their own mkv's???


It's completely irrelevant how many are or aren't ripping their own mkvs.

WD specifically states that their device is not for copy protected material. They aren't going to actively support it. Any fixes you get for that sort of thing are going to be a bi-product of fixing bugs for legitimate files.

Come on, how hypocritical is it for people to be on here screaming about how WD must solve the problems they're having with files they have no legal right to posses anyway?

If you're going to report a bug (and there are plenty of bugs to report, that's obvious) then spare us all the breast beating and teeth gnashing. Report the files and provide all the information you can.

Come on mate,
Are you saying that with version 1.01.02 the WDTV was able to read erroneous/badly encoded files without a problem, and now WD with its official 1.02.07 firmware is SO good and so much up to specs that it stutters, looses sync, flashes subs because the files aren't up to its specifications??
Spare me...


I'm saying its entirely possible that changes to the WDTV firmware result in it being less tolerant of out of spec or badly encoded files.

Pretty much anyone with any software development experience will tell you that sort of thing happens all the time.

Again, I'm not saying there are no bugs. I'm saying that if people won't even bother to check the files to see what about the encoding could be causing problems then they may be completely miss-representing what's going on.

There's a lot of things interacting here in an MKV container and depending on the WDTV's settings. Generic statements about 95% of files don't work right are worthless. Find the common element and then you know what the bug really is. That requires you to actually look at the encoding. Not just say "They used to play so they must be fine".

I'm saying its entirely possible that changes to the WDTV firmware result in it being less tolerant of out of spec or badly encoded files.

Pretty much anyone with any software development experience will tell you that sort of thing happens all the time.

Again, I'm not saying there are no bugs. I'm saying that if people won't even bother to check the files to see what about the encoding could be causing problems then they may be completely miss-representing what's going on.

There's a lot of things interacting here in an MKV container and depending on the WDTV's settings. Generic statements about 95% of files don't work right are worthless. Find the common element and then you know what the bug really is. That requires you to actually look at the encoding. Not just say "They used to play so they must be fine".

Well actually I think that the problem has been pinpointed, and it has to do with the subtitling application used after version 01.1.02.
CPU utilization is at 100% most of the time when subtitles are on, causing the stuttering, flashing subs, slow-responsive remote control etc.
It has been documented in quite a few posts from 1.02.00 and onwards.
This is where our problem is.
It has been reported time after time after time.
No acknowledgment by the WD people whatever, even though they are the ones requesting bug reports.
I would be happy if they just say..
We are looking at this or that issue, or this can't be fixed or whatever....

But,
Releasing a beta firmware,with all the appropriate warnings, waiting 10 days for a 500+ thread regarding bugs/observations etc, and then into the blue releasing it as official... not my way.
IMO a bit of a bodge
Didn't even bother to change the readme file in the package
Correct me if I am wrong

Cheers

It's completely irrelevant how many are or aren't ripping their own mkvs.

WD specifically states that their device is not for copy protected material. They aren't going to actively support it. Any fixes you get for that sort of thing are going to be a bi-product of fixing bugs for legitimate files.

Come on, how hypocritical is it for people to be on here screaming about how WD must solve the problems they're having with files they have no legal right to posses anyway?

If you're going to report a bug (and there are plenty of bugs to report, that's obvious) then spare us all the breast beating and teeth gnashing. Report the files and provide all the information you can.

Of course they say this, they have to. But they could care less where you get the files from. If it helps them sell more units then that people are pirating movies then they make more money.

The main reason I see people buying this thing is because its one of the first to support mkv's. And like I said I'd wager there are very few people ripping their own mkv's.

They obviously care about us because they are on this site getting our input and pre-releasing firmwares here. And a large number of people here discussing this product are viewing downloaded material on it.

Well actually I think that the problem has been pinpointed, and it has to do with the subtitling application used after version 01.1.02.
CPU utilization is at 100% most of the time when subtitles are on, causing the stuttering, flashing subs, slow-responsive remote control etc.
It has been documented in quite a few posts from 1.02.00 and onwards.
This is where our problem is.
It has been reported time after time after time.
No acknowledgment by the WD people whatever, even though they are the ones requesting bug reports.
I would be happy if they just say..
We are looking at this or that issue, or this can't be fixed or whatever....

But,
Releasing a beta firmware,with all the appropriate warnings, waiting 10 days for a 500+ thread regarding bugs/observations etc, and then into the blue releasing it as official... not my way.
IMO a bit of a bodge
Didn't even bother to change the readme file in the package
Correct me if I am wrong

Cheers

Exactly!!! Is this hard to understand?

Its not about the files... all are 5 reframes and more or less 8000 bitrate! All play ok in computer... all played ok in WD TV with firmware 1.01.02 with sub on! The subs are in portuguese, so no funny caracters... :)

The new rendering is taking too much processing power! Understand? Its firmware problem! Popcorn Hour with the same chip can play those files perfectly and other files much more demanding... just because popcorn hour firmware is at this point more tunned!

So eoghann... if you can rip movies better than CrtHd, Esir, Septic, etc... you should send them a PM and teach them how to reencode a movie...

So eoghann... if you can rip movies better than CrtHd, Esir, Septic, etc... you should send them a PM and teach them how to reencode a movie...

Are they encoding for WD specifically? If not then it has nothing to do with "encoding better". Read the words I write and stop trying to reinterpret them.

There are probably a million different ways you could encode an MKV and the options you pick heavily depend on the device you are encoding for. There's no universal "right" way. And that doesn't even included encoding errors caused by particular movies. Those can happen regardless of who is doing the encoding.

If you want you could upload and post or PM me a small clip of 1080p material and ill try it out on my WD to see if it has any issues with the files :)

Appreciate the offer. I may just have to take you up on it. Will PM you to try and see if we can organize this. Thanks.

Dave

But,
Releasing a beta firmware,with all the appropriate warnings, waiting 10 days for a 500+ thread regarding bugs/observations etc, and then into the blue releasing it as official... not my way.
IMO a bit of a bodge
Didn't even bother to change the readme file in the package
Correct me if I am wrong

I read that they didn't update the readme. A little careless on their part, but hardly a hanging offense.

I'm not sure why you think it's so terrible they've released the latest update as the official one. Did they announce they were halting development? If they have then fair enough be angry because there are still bugs. Otherwise what does it matter that they've released a milestone to the public?

Actually I'll make one exception to that. The Greek subtitles bug seems like a major one that will really hurt people who upgrade (at least if they are Greek). That one should either have been fixed or a warning issued.

The 10 day wait probably had more to do with how long it takes to get approvals in a company the size of WD than anything. Coders and project managers don't just get to put out official firmware releases whenever it takes their fancy. We have no way of knowing what their development team was or wasn't doing during that time. In fact most of the anger seems to be based on speculation about what they have or are going to do, not facts.

i want a yellow WDTV....

Does anyone know how to play a single .WAV file with the WD-TV? According to the PDF user manual you are supposed to:
"• To begin playback of a single audio file, highlight the file, and then press ENTER."

My .WAV files are in a directory named MUSIC and no matter what I try the WD-TV continues to play all files in the directory until I press Stop. Is this a bug or am I clueless?

Are they encoding for WD specifically? If not then it has nothing to do with "encoding better". Read the words I write and stop trying to reinterpret them.

There are probably a million different ways you could encode an MKV and the options you pick heavily depend on the device you are encoding for. There's no universal "right" way. And that doesn't even included encoding errors caused by particular movies. Those can happen regardless of who is doing the encoding.

I undestand what you are saying.. i'm just telling you the facts...

So, in other way... can you tell me then how can I encode 1080P movies with DTS and external subtitles in portuguese in a way that the movie doesnt shutter when there is a lot of motion in the movie? Can you give me the specs? Do you know how to do it as you claim those files arent properly encoded?

Can you explaine me why the same movies, if I mux the subtitles inside the MKV, play without shutter? Strange behavior inst it?

If those expert encoders cant encode properly a movie, I really dont know what to do more... unless to tell WD TV to output a 1080p movie to 720p resolution to try to workaround that lazy firmware...

I said it before and i say it again... I like the WD TV and I dont want another player... but come on... dont defend it as if WD TV was your girlfriend... :)

P.S. I wainting for those encoding specs, please. Thx!

Can you explaine me why the same movies, if I mux the subtitles inside the MKV, play without shutter? Strange behavior inst it?

If that works for you, and doesn't take long, than it sounds like the solution is at hand :). Remux them before you watch them, only takes a few minutes, certainly faster than waiting for WD to make a new firmware :P IMO, if that works for you, than it makes this a non-issue.


P.S. I wainting for those encoding specs, please. Thx!

Reframes were the cause of the problem in the one movie that gave me trouble. 2-4 good, 5 borderline, 6+ I don't even bother.

About mkv audio/video synchronization I made a test using mkvmerge and handbrake to create mkv movies and the result was that both movies played well in VCL and KMPlayer but only the movie that was created with mkvmerge played fine in WDTV firm 1.02.07:) and the other one had sync problems but not with firm 1.02.02.

Finally both movies were converted from mkv to m2ts using tsMuxer the mkv created with handbrake had audio/video sync problems played in KMPlayer and WDTV with firm 1.02.07 and 1.02.02:eek: the other was perfect.

Is the handbrake the problem?:confused:

I think the m2ts files play better than mkv files in WDTV and the conversion time is 3-5 min with 2.5 Gb size.:D

Greetings from Mexico

About mkv audio/video synchronization I made a test using mkvmerge and handbrake to create mkv movies and the result was that both movies played well in VCL and KMPlayer but only the movie that was created with mkvmerge played fine in WDTV firm 1.02.07:) and the other one had sync problems but not with firm 1.02.02.

Finally both movies were converted from mkv to m2ts using tsMuxer the mkv created with handbrake had audio/video sync problems played in KMPlayer and WDTV with firm 1.02.07 and 1.02.02:eek: the other was perfect.

Is the handbrake the problem?:confused:

You could be on to something, but unfortunately it seems the files people are having troubles with came from "gray area" sources, it probably wouldn't be possible to know the encoder used. I do my back-ups with TSMuxer/EVODemux, Mkvmerge, and MeGUI, and they are all fine.

I have a .mkv which I ripped myself and encoded to MKV using DVDFab 5 (dvdfab.com). The file played fine with 1.02.02, 1.02.03 firmware but loses audio sync with .04 .06 and .07 beta's. and .07 final

Below is the MediaInfo from the mkv. Anyone else have a solution or experiencing this issue? Fast forwarding makes the audio sync temporarily then it gets worse as time progresses. I'm using Stereo out over HDMI for the audio.

General
Complete name : \\SERVER\Videos\Movies\Galaxy Quest.mkv
Format : Matroska
File size : 1.47 GiB
Duration : 1h 42mn
Overall bit rate : 2 057 Kbps
Writing application : Lavf52.17.0
Writing library : Lavf52.17.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L1.3
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Muxing mode : Container profile=Unknown@1.3
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 41mn
Bit rate : 1 519 Kbps
Width : 720 pixels
Height : 320 pixels
Display aspect ratio : 2.25
Frame rate : 23.976 fps
Resolution : 24 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.275

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : 1h 42mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Surround: L R, LFE
Sampling rate : 48.0 KHz
Resolution : 16 bits

General
Complete name \Movies\HD Movies\The Matrix Reloaded 1080pDTS.mkv
Format : Matroska
File size : 14.9 GiB
Duration : 2h 18mn
Overall bit rate : 15.4 Mbps
Encoded date : UTC 2009-02-25 10:13:03
Writing application : mkvmerge v2.3.0 ('Freak U') built on Sep 8 2008 18:32:16
Writing library : libebml v0.7.7 + libmatroska v0.8.1

Video
ID : 1
Format : VC-1
Format profile : AP@L3
Codec ID : WVC1
Codec ID/Hint : Microsoft
Duration : 2h 18mn
Bit rate : 13.6 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16/9
Frame rate : 23.976 fps
Resolution : bit0
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.273
Stream size : 13.1 GiB (88%)

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 2h 18mn
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Surround: L R, LFE
Sampling rate : 48.0 KHz
Resolution : 24 bits
Stream size : 1.48 GiB (10%)
Language : English

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Dutch

If that works for you, and doesn't take long, than it sounds like the solution is at hand :). Remux them before you watch them, only takes a few minutes, certainly faster than waiting for WD to make a new firmware :P IMO, if that works for you, than it makes this a non-issue.




Reframes were the cause of the problem in the one movie that gave me trouble. 2-4 good, 5 borderline, 6+ I don't even bother.


I Know that I can remux the movies, thx! But thats not the point.. imagine, has if I said in previously post, that i have 100 MKV? I know I can make a batch but do I have to have that trouble?

In 1.01.02 I had to convert my all subtitles from SRT to SSA for them to play correctly... in 1.02.07 my SSA subs doesnt work... so I had to convert again all my sub to SRT... imagine now if i remux all files and in another firmware version the movies with mux subs doesnt work?

But once again I think I will not complain... I just want to know if some people that posts here does not complain if the fridge is not working properly, if the car is not working properly, if the computer is not working properly, etc etc!

P.S. Still waiting for those perfect specs for WD TV! Thx!

i want a yellow WDTV....

LOL :) Sorry but that just made me laugh!

On a more serious note i sent my WDTV back (firmware 1.01.02) as it started to drop DTS pass through audio. I then found out that the problem only appeared on Esir releases (and then not on all of them). I remuxed them and they were then fine on the replacement with the same firmware.

To be honest it looks like to me that it is the luck of the draw as there are so many different way's to create the files we wish to play.

Western Digital are trying their best to blanket cover all these permutations. The WDTV is a fantastic piece of kit for the money and should be applauded for what it tries to do and not maligned for what it doesn't.

Just my tuppence worth :)

Obiit

But once again I think I will not complain... I just want to know if some people that posts here does not complain if the fridge is not working properly, if the car is not working properly, if the computer is not working properly, etc etc!

The problem isn't that people don't complain if the fridge/car/computer is not working properly. The problem is for the people to whom you are bitching and moaning, the fridge/car/computer *does* work properly and when they offer you tips and advice on how you can get your fridge/car/computer to work for you, you juct bitch and moan some more.

I have a .mkv which I ripped myself and encoded to MKV using DVDFab 5 (dvdfab.com). The file played fine with 1.02.02 firmware but loses audio sync with .06 and .07 beta's.

Below is the MediaInfo from the mkv. Anyone else have a solution or experiencing this issue? Fast forwarding makes the audio sync temporarily then it gets worse as time progresses. I'm using Stereo out over HDMI for the audio.

General
Complete name : \\SERVER\Videos\Movies\Galaxy Quest.mkv
Format : Matroska
File size : 1.47 GiB
Duration : 1h 42mn
Overall bit rate : 2 057 Kbps
Writing application : Lavf52.17.0
Writing library : Lavf52.17.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L1.3
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Muxing mode : Container profile=Unknown@1.3
Codec ID : V_MPEG4/ISO/AVC
Duration : 1h 41mn
Bit rate : 1 519 Kbps
Width : 720 pixels
Height : 320 pixels
Display aspect ratio : 2.25
Frame rate : 23.976 fps
Resolution : 24 bits
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.275

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : 1h 42mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Surround: L R, LFE
Sampling rate : 48.0 KHz
Resolution : 16 bits
I have the same problem. I ripped many of my dvds into MKVs using DVDFab. They all worked fine in 1.02.02, but now they all have audio sync problems in .07. If I skip to the middle of the movies, they are off by 3 seconds or more. I am in no way a conversion expert, so I'm doing some trial and error. It is frustrating, though, to find a conversion that works on the WDTV, then convert a bunch of movies, only to have them not work in the next firmware. I do have 1 mkv that does work on .07, and mediainfo shows the writing application as mkvmerge - so maybe it does have to do with the software using to encode - or at least the default setting on the software. Since I was doing a lot of test encoding, I don't remember what software I used for the MKV that works on .07.

Here are the 2 media info files. Can anyone tell why the first one has problems but the second one works? Any help would be appreciated.

Also, in addition to mediainfo, maybe we should post the software used to encode and the encoding options that were used. Maybe we can narrow down what works and what doesn't.

Thanks for your help!

General
Complete name \Movies\HD Movies\The Matrix Reloaded 1080pDTS.mkv
Format : Matroska
File size : 14.9 GiB
Duration : 2h 18mn
Overall bit rate : 15.4 Mbps
Encoded date : UTC 2009-02-25 10:13:03
Writing application : mkvmerge v2.3.0 ('Freak U') built on Sep 8 2008 18:32:16
Writing library : libebml v0.7.7 + libmatroska v0.8.1

Video
ID : 1
Format : VC-1
Format profile : AP@L3
Codec ID : WVC1
Codec ID/Hint : Microsoft
Duration : 2h 18mn
Bit rate : 13.6 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16/9
Frame rate : 23.976 fps
Resolution : bit0
Colorimetry : 4:2:0
Scan type : Progressive
Bits/(Pixel*Frame) : 0.273
Stream size : 13.1 GiB (88%)

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Codec ID : A_DTS
Duration : 2h 18mn
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Surround: L R, LFE
Sampling rate : 48.0 KHz
Resolution : 24 bits
Stream size : 1.48 GiB (10%)
Language : English

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : Dutch

That file has a VC-1 video stream. VC-1 video streams in .mkv containers stutter / play jerky, this is a known issue. More about this in the following thread:

http://wdtvforum.com/main/index.php?topic=337.0

Workaround for now, until WD hopefully fixes this with one of their future firmwares: Muxing to the .m2ts container, using tsMuxeR.

http://www.smlabs.net/tsmuxer_en.html

The file should play smoothly then.

The problem isn't that people don't complain if the fridge/car/computer is not working properly. The problem is for the people to whom you are bitching and moaning, the fridge/car/computer *does* work properly and when they offer you tips and advice on how you can get your fridge/car/computer to work for you, you juct bitch and moan some more.

Ok GreedDream... so me and all the people that cant watch 1080p+DTS+external subs are going to reencode, remux, change specs, etc etc... and not to complain just because this is a great device... a flawless device!!!

Nowadays I just watch 720p movies... that way is less complicated...

But then... I'm still wainting for the perfect encoding specs for WD TV... but till now NO ONE didnt say nothing!

Ok GreedDream... so me and all the people that cant watch 1080p+DTS+external subs are going to reencode, remux, change specs, etc etc... and not to complain just because this is a great device... a flawless device!!!

But then... I'm still wainting for the perfect encoding specs for WD TV... but till now NO ONE didnt say nothing!

No one is saying it is flawless. They're telling you:
(1) that if you have a problem, report it to WD, And by report it they don't mean moan and complain using bogus numbers (like 95%) that you pull from your backside, they mean post mediainfo and sample files that illustrate the problem and listing what your relevant settings are (subtitles on/off, etc).
In the meantime (because WD is not gonna automagically come up with a fix for every little moan and complaint you have the moment you have it) they are then telling you:
(2) "here's how you can work around the problem you are having....".

Rather than do 1 or be thankful for 2, you moan and complain and make **** up like "OK the WDTV is flawless".

No one is saying it is flawless. They're telling you:
(1) that if you have a problem, report it to WD, And by report it they don't mean moan and complain using bogus numbers (like 95%) that you pull from your backside, they mean post mediainfo and sample files that illustrate the problem and listing what your relevant settings are (subtitles on/off, etc).
In the meantime (because WD is not gonna automagically come up with a fix for every little moan and complaint you have the moment you have it) they are then telling you:
(2) "here's how you can work around the problem you are having....".

Rather than do 1 or be thankful for 2, you moan and complain and make **** up like "OK the WDTV is flawless".

I already thank the help, see previous posts.. And I already sent the mediainfo note to WD team with no answer a long time ago!

And its not bogus numbers... only movies without fast moving imagens play ok! So.. 95% of mine play badly... simple!

(because WD is not gonna automagically come up with a fix for every little moan and complaint you have the moment you have it) Are you serious?? I'm talking of WD TV not to be able to play correctly 1080p+DTS+external sub on, and you think that is a little moan? Hahaha.. seriously... don't even bother respond to my post... there is no conversation possible if you think that! Thx anyway!

First thanks to the WD people to release this firmware works great with my m2ts and x264 movies. The 1080p/24 is no more stuttering with Samsung 37" Full HD not even every 40 sec. Most people complaining about it but i'm a lucky basterd, i know.

There is a big Bug with the external srt subs when resume play with a movie that has already started. The subs are way of minutes realy frustrating bug. Tested with ts, m2ts and mkv files. It was working fine with the 1.01.02 fw.

Imbedded subs are working fine with resume play.

Please can WD do something about this problem please.

JantjeB

Greiland and Oldfogey, the common theme between both your files that are going out of sync is the writing application/library, Lavf52.17.0 what are you using to rip/encode?

I already thank the help, see previous posts.

"thanks but no thanks" responses followed by more moaning and complaining and hybolic sarcasm such as "OK, WDTV is flawless" hardly constitute a thanks.

And I already sent the mediainfo note to WD team with no answer a long time ago!


Wonderful, then you did your part, no need to continue to moan and complain about it (sample files and addition information, on the other hand would, I'm sure, be appriated by the WD developers. Bogus numbers not so much). WD will get to it when they get to it and in the mean time you've been prvided plenty of options for workarounds. Simple as that.

And its not bogus numbers... only movies without fast moving imagens play ok! So.. 95% of mine play badly... simple!

Which is a meaningless number. 100% of my files play fine. But tossing out the number for me does you (and more importantly WD developers) no good, same as your 95% number. It's a meaningless number that says ZERO about how prevelant the problem is within the user community as a whole.

"thanks but no thanks" responses followed by more moaning and complaining and hybolic sarcasm such as "OK, WDTV is flawless" hardly constitute a thanks.



Wonderful, then you did your part, no need to continue to moan and complain about it (sample files and addition information, on the other hand would, I'm sure, be appriated by the WD developers. Bogus numbers not so much). WD will get to it when they get to it and in the mean time you've been prvided plenty of options for workarounds. Simple as that.



Which is a meaningless number. 100% of my files play fine. But tossing out the number for me does you (and more importantly WD developers) no good, same as your 95% number. It's a meaningless number that says ZERO about how prevelant the problem is within the user community as a whole.

Other users already complained because the rendering of Subs is taking to much processing power from WD TV, which causes WD to choke in 1080p movies...

So please tell me which specs should I use to encode my movies as all your movies play well with 1080p+DTS+external subs.

Other users already complained because the rendering of Subs is taking to much processing power from WD TV, which causes WD to choke in 1080p movies...

Yes, so no need to keep going on about it. WD is aware of the problem, in the mean time you've already been given a solution/workaround to your problem.


So please tell me which specs should I use to encode my movies as all your movies play well with 1080p+DTS+external subs.

You've already been given a solution to that problem (i know you have, because you previous said you were aware that you could do that before going off on another of your moans): remux them into the mkv container.

(and note: I said 100% of my files play fine, I did not say any of those files used your specific combination - In particular none of my files use external subs - now do you see how meaningless tossing out numbers like 100% or 95% that are specific to one indivdual are?).

Yes, so no need to keep going on about it. WD is aware of the problem, in the mean time you've already been given a solution/workaround to your problem.



You've already been given a solution to that problem (i know you have, because you previous said you were aware that you could do that before going off on another of your moans): remux them into the mkv container.

(and note: I said 100% of my files play fine, I did not say any of those files used your specific combination - In particular none of my files use external subs - now do you see how meaningless tossing out numbers like 100% or 95% that are specific to one indivdual are?).

So if you dont use that combination and you are by that way not aware of that issue, why are you contra-posting then?

So if you dont use that combination and you are by that way not aware of that issue, why are you contra-posting then?

contra-posting would be me saying that issue doesn't exist. I've never said that. I'm pointing out that you've been moaning about this issue for several pages now. You've reported the issues to WD. Unless you've got more real information (not meaninless "95%" type numbers) to give them, that's all you can do as far as the problem itself goes. You've been given work arounds for your problem, but apparently that isn't enough to stop you moaning and you'd rather make sarcastic hyberbolic "OK, WDTV is flawless" posts because people have dared to pointed out to how you've been whining and moaning. get over it.

contra-posting would be me saying that issue doesn't exist. I've never said that. I'm pointing out that you've been moaning about this issue for several pages now. You've reported the issues to WD. Unless you've got more real information (not meaninless "95%" type numbers) to give them, that's all you can do as far as the problem itself goes. You've been given work arounds for your problem, but apparently that isn't enough to stop you moaning and you'd rather make sarcastic hyberbolic "OK, WDTV is flawless" posts because people have dared to pointed out to how you've been whining and moaning. get over it.

Ok GreenDream... you've won!

So I will see a 720p movie because I can't see a 1080p one, but why moaning (as you say so... hehehe... seriously) if this is just a little issue!

ffs we need mods on these boards.

The constant bickering over the WDTV bugs is getting old...

Seriously people...

So please tell me which specs should I use to encode my movies as all your movies play well with 1080p+DTS+external subs.

What movies? You have said action, but not names. Also, have you posted the MediaInfo file here? If so can you point me to it, or post it again? I would hazard to guess that the problem is reframes, do the movie you talk about have 5+? My guess is that since 5 is already pushing it with the WD, that whatever they did in the firmware to fix the subs is maybe using more processing, making 5 reframes w/external subs to much. Of course there are other factors, but would need file info to backup, or shoot dead my theory.

So I will see a 720p movie because I can't see a 1080p one, but why moaning (as you say so... hehehe... seriously) if this is just a little issue!

Probably because the solution to your issue is there, it's easy to fix, and not really much of an issue at all but you keep going on about it.

What movies? You have said action, but not names. Also, have you posted the MediaInfo file here? If so can you point me to it, or post it again? I would hazard to guess that the problem is reframes, do the movie you talk about have 5+? My guess is that since 5 is already pushing it with the WD, that whatever they did in the firmware to fix the subs is maybe using more processing, making 5 reframes w/external subs to much. Of course there are other factors, but would need file info to backup, or shoot dead my theory.



Probably because the solution to your issue is there, it's easy to fix, and not really much of an issue at all but you keep going on about it.

The movies I'm talking about are all 1080p, 5 or 4 reframes, more or less 8000 bitrate and DTS.. and in 1.01.02 played ok with subs on! I have a WD TV for several months now, and I knew what files the WD TV was able to play... not nowadays.

Sorry... is not easy to fix, thats what this is not about... I bought a HD player that claims that can play 1080p movies with subs... well that is not true with this firmware...

But ok... i think I spoke too much about this... so this issue ends here... ;)

Dear WD-Developers,

if I'm not fully wrong I figured out some problems by initializing several WD-USB-Disks. After powering on it needs for sure some time that a disk is found and 'mounted'. Coming from the initial firmware (1.01.xx) I nearly 100% sure that with the new firmware disks are not found directly half of the time.
Unplugging and replugging helps but is not really 'comfortable'.
Yes, the disks are connected via a USB-hub.
But again, with the old firmware no mistakes occured.

Thanks for fixing this.

Best regards,
Karsten

P.S. Still waiting for menus and deleting files/folders directly with the WD TV. ;)
With these features it's more than an already well made piece of entertainement equipment. ... and additional a smart device for cross selling hard disks ...

I just got my WDTV (brand new today) and immediately upgraded it to 1.02 and it works perfectly with everything I've thrown at it. MinoHD files, Canon HG10 HD, music from my iTunes, pics from my XSi and other digital autos.

What are you guys complaining about? Seriously?

Anybody in the US having problems?

Please enlighten me as to where there is a legitimate source for DTS 1080p content unless somebody's rippin' it and breakin' the law to begin with and using inferior tools to do it with. Does that about sum it up? :mad:

A 'legitimate source'? Your own Blu-Rays / HDDVDs.

My BluRays play just fine on my PS3s like they're suppose to. I don't need my WDTV to play them.

The whole appeal of the WDTV is HD playback, hence WD TV-HD. It has the same chipset as many Blu-Ray players, which guarantees high quality decoding of HD material. If you don't use the device for HD playback, fine, but the majority of users buy it exactly for that.

Even if you do not approve downloading pirated material, it can be pretty appealing to have your Blu-Ray collection ripped on hard disk, so you can browse through your collection in seconds, instead of being a part-time disc jockey. And if you have kids, it's even more appealing, unless you want to replace the discs every week. Hard disk space is so cheap these days that a 'HD jukebox' becomes affordable for most users.

The movies I'm talking about are all 1080p, 5 or 4 reframes, more or less 8000 bitrate and DTS..

None of that really means anything, I have several movies at 1080p with DTS at even higher bitrates that play perfect, please post the specs of the encode from MediaInfo.

Please enlighten me as to where there is a legitimate source for DTS 1080p content unless somebody's rippin' it and breakin' the law to begin with and using inferior tools to do it with.

How is backing up your collection, and using the WD as a multimedia jukebox breakin' the law?

How is backing up your collection, and using the WD as a multimedia jukebox breakin' the law?

Maybe you owe it to yourself to read that blue screen you apparently so conveniently ignore (you brought it up).

This board used to be really peculiar about anything even remotely resembling illegal. I'm not sure what happened.

The whole appeal of the WDTV is HD playback, hence WD TV-HD. It has the same chipset as many Blu-Ray players, which guarantees high quality decoding of HD material. If you don't use the device for HD playback, fine, but the majority of users buy it exactly for that.

Even if you do not approve downloading pirated material, it can be pretty appealing to have your Blu-Ray collection ripped on hard disk, so you can browse through your collection in seconds, instead of being a part-time disc jockey. And if you have kids, it's even more appealing, unless you want to replace the discs every week. Hard disk space is so cheap these days that a 'HD jukebox' becomes affordable for most users.

I certainly understand the appeal. I also understand the DMCA and the ramifications of being caught breaking it. Boy do I understand. :(

The whole appeal of the WDTV is HD playback, hence WD TV-HD. It has the same chipset as many Blu-Ray players, which guarantees high quality decoding of HD material. If you don't use the device for HD playback, fine, but the majority of users buy it exactly for that.

Even if you do not approve downloading pirated material, it can be pretty appealing to have your Blu-Ray collection ripped on hard disk, so you can browse through your collection in seconds, instead of being a part-time disc jockey. And if you have kids, it's even more appealing, unless you want to replace the discs every week. Hard disk space is so cheap these days that a 'HD jukebox' becomes affordable for most users.

I think we're being insincere with ourselves at best and just outright ignoring the device's intent all-together if we're trying to rationalize that its intended use was for anything more that self-made HD content, photos and copyrighted music that we own. Seems kinda self-serving to me.

As long as people use these half-assed so-called rippers to rip HD and BluRay content that's piece-milled at best, methinks they're gonna get exactly what they are paying for.

Ya'll carry on. I never read this thread before I bought mine. I learned that in my 10 years on this board. :p

Mine works perfectly for what I need it for what I bought it for and what I think it was intended for. Anything beyond that is beyond my needs and icing on the proverbial cake as far as I'm concerned. I have very low expectations of a sub $100 device given the thousands I have invested in my HT. It certainly exceeds what I expected for $99 on sale at BB. :)

Nothing 'half assed' about doing a 1:1 copy of your Blu-Rays and putting them on hard disk. The only limitation the WD TV-HD has in this respect is lossless audio, as it doesn't support the lossless HD audio formats like DTS HD MA and Dolby TrueHD. But 1.5Mbps DTS core should do fine for most users (transparency at that bitrate), you need pretty high end gear to hear the difference. The WD TV-HD can handle Blu-Ray video streams at the highest bitrates, and it takes less time doing a 1:1, too, as no re-encoding is necessary.

Actually, even the American DMCA allows end users to make copies of their bought content for home use, at least in principle. Breaking copy protections however is illegal, and since most, if not all Blu-Rays are copy protected, you'll have a problem (kinda contradictory, but whatever). My suggestion: Take your Blu-Ray collection with you on your next trip to China, rip the discs there, and when you come back, you'll have a perfectly legal Blu-Ray collection on hard disk, since you own the original Blu-Rays. :D

8mm can be scanned up to 1080p quality, sprockets holes and all. I sent mine to a particular lab, and they made jpg movies out of them (ridiculously large scans, but quality). I encoded them in x264 in a Quicktime mov container and they work perfectly on the WDTV. The cost of getting it done varies, as they offered at the time 50% off if you sent them your drive, but it was reasonable enough that I took the chance. Got to see some interesting stuff from the 1940's through the 1970s.

Anyway, I used http://www.digitaltransfersystems.net/. Sorry if I turned this post into more of a sales pitch, but this is how I got it done.

You may see some things about scams on Google, but they really did a great job. Those that complain are often the loudest. Try a roll and see for yourself.

That sounds interesting actually. Great way to preserve or even restore old films, kudos for the idea. I bet museums or libraries could make use of that. They could even use a couple of WD TV-HDs for demonstration purposes. :)

Greiland and Oldfogey, the common theme between both your files that are going out of sync is the writing application/library, Lavf52.17.0 what are you using to rip/encode?

We're both using DVDFab 5 dvdfab.com/dvd-fab-new.htm . There's a Mobile add-on for this application which makes ripping and encoding one step. Both of these files play just fine on my Vista and Windows 7 boxes btw (and as stated, 1.02.02 and .03 as well as the previous .01 releases). The link above takes you to the version history page, giving you an idea of the great support his company gives, as well as the feature set. I've also found it to be faster than handbrake in encoding.

As the incompatibility has shown up in recent firmware, I'm guessing the cause for the error is NOT DVDfab's encoding library, Lavf52.17.0, but rather WDTV. Of course, I could be wrong!

We're both using DVDFab 5 dvdfab.com/dvd-fab-new.htm . There's a Mobile add-on for this application which makes ripping and encoding one step. Both of these files play just fine on my Vista and Windows 7 boxes btw (and as stated, 1.02.02 and .03 as well as the previous .01 releases). The link above takes you to the version history page, giving you an idea of the great support his company gives, as well as the feature set. I've also found it to be faster than handbrake in encoding.

As the incompatibility has shown up in recent firmware, I'm guessing the cause for the error is NOT DVDfab's encoding library, Lavf52.17.0, but rather WDTV. Of course, I could be wrong!


It's possible that something they did in this firmware doesn't agree with the file now, I just don't like blaming the hardware when I haven't seen any problems like this. I've had troubles with a few "one click" programs, they almost always were out of sync, or bad quality, or screwed up the subs, something.

ScottWD an GuyWD:

I have a question or request for the next firmware upgrades:

Can you improve the firmware to be equal in terms of playback capabilities to the new Egreat M34A?

I undestand what you are saying.. i'm just telling you the facts...


No. You clearly don't know what I'm saying and you're not stating facts you're indulging in a childish temper tantrum every time someone disagrees with you on even the most minor points.

For example I never actually said that your files were poorly encoded. I said that just because they played previously doesn't prove they weren't. Which was your claim. Take the time to read and comprehend.

If you had actually understood what I was saying you'd realize that I can't give you encoding specs without having the files you want to encode. There are too many factors at work.

Like I said originally I spent some hours trying to figure out why one of my rips wasn't working only to finally realize that the detelecine option in Handbrake was introducing an audio synchronization problem. On the other hand for other rips that option is required. To make things more complicated even if you pick the right options, encodes can still go bad sometimes for no clearly explainable reason.

There are no universally correct specs. Files have to be individually encoded based partially based on the devices that they are intended to be displayed on, but also taking into account the encoding of the DVD/Blu-Ray you're ripping from.

Do you get it yet?

Well this my very first message at this board, so hello to everyone!

Next, a very, very big thank you to Western Digital for releasing new firmware updates. Today I updated to the latest official firmware update 1.02.07 and as I can say until now I have no problems with it so far.

My only very big wish for a next firmware update would be support for the vorbis audio codec in MKV files.

I have some files with vorbis audio in mkv files, so converting them into an alternative audio format would be really time consumpting (slowly computer), so I beg you WD please integrate support for it.


Here's a report of MediaInfo software for one of my mkv files:

Audio
ID : 2
Format : Vorbis
Format settings, Floor : 1
Codec ID : A_VORBIS
Duration : 23min
Bit rate : 96,0 Kbps
Channel(s) : 2 Kanäle
Sampling rate : 48,0 KHz
Video delay : -209ms
Stream size : 16,5 MiB (9%)
Writing library : libVorbis 1.1.1/1.1.2 (UTC 2005-03-04)

Thanks again WD for everything!
Keep up your good work!

+1 for Vorbis.

Also, I just want to thank the WD guys for their continued support for this device. I bought this thing not really expecting continuous firmware updates so I'm rather greatful. It's quite a surprise since WD isn't really known for their TV media devices. I really can't complain since firmware updates aren't guaranteed.

So thanks for all that you do and I hope you continue to support the device.

That sounds interesting actually. Great way to preserve or even restore old films, kudos for the idea. I bet museums or libraries could make use of that. They could even use a couple of WD TV-HDs for demonstration purposes. :)
Yea definitely.

Anyway, I did a lot of research in finding the right company to do this; there were ones that did not do frame-by-frame scanning, and just let the film run in place while they recorded using an HD camera (this is called telecine I believe, and it looks interlaced/awful).

The next step up from this level is if you have 16mm film and want to use the better-quality systems they have for more money. Then from there, there are labs that charge hourly which do some sort of wet processes, and THEN there are labs where studios pay big bucks to get their films remastered, where they require you to be there basically for monitoring. Hey, if I could afford that, I would not be here talking about the WDTV.

Yea so the company above, again, great service, answered my questions, and the films look decent for being so old. They still have the 50% off deal going along with free shipping for $300+ orders. The owner had a photo.net post around 2000 asking about how one would go about this, and in that same thread in about 2005, he posts again, basically saying he started his own company. I was impressed.

If you want to know anything else, on how to send them out, PM me. Or if there is enough interest, I'll just end up posting a walkthrough.

The listing of files, be it on list or thumb mode, is not fully correct. The inclusion of files that start with a "strange" first character will throw that file onto the end of the list. Like this:

a.film.avi
better film.avi
electric film.mp4
fantastic film.avi
zzzuper.film.mkv
étre.et.avoir.avi

Because the word "étre" begins with an "é" it is thrown to the end of the list, and not where it should be, between the electric and the fantastic ;)

If you want to know anything else, on how to send them out, PM me. Or if there is enough interest, I'll just end up posting a walkthrough.

Thank you for the detailed report, sounds like you went through some serious research before you found this solution. Unfortunately, I don't have any 1940s film material flying around (love old (home made) videos / films, since I'm interested in history), and the old home made family videos I have I was able capture and polish with After Effects and a number of filters. Still, maybe someone else will find that useful. I can imagine museums / libraries to be interested in this rather cost saving solution.

For example I never actually said that your files were poorly encoded. I said that just because they played previously doesn't prove they weren't. Which was your claim. Take the time to read and comprehend.

So if what you said is right can I assume that the previous firmware was worst than 1.02.07 in a way it could play better those files?

Can I assume also that Syambas firmware is bad designed at a point it can read all those files flawlesly?

Can I assume that my PC is so bad that it can play also those files flawlesly?

No. You clearly don't know what I'm saying and you're not stating facts you're indulging in a childish temper tantrum every time someone disagrees with you on even the most minor points.

Indeed he is. Probably best to just ignore him (unless you enjoy arguing with someone as thick as a brick) since he shows no indication of even trying to understand what those who have disagreed with him have been saying and invariable resorts to sarcastic laced temper tantrums along the lines of "ok WDTV is flawless".

ScottWD an GuyWD:

I have a question or request for the next firmware upgrades:

Can you improve the firmware to be equal in terms of playback capabilities to the new Egreat M34A?

they will probably not answer that question...they havent answered much questions up until now anyway, why would they promise to make it as good as a competitor that can build on a long history of updates already ?

i do feel they have to start working on the open bugs still there and start really interacting with people and listen. sure they do some nice things here and there...but the communication of WD <-> us has to be improved in order for this product to survive, i think. the egreat M34a is looking like a WD killer on paper, and from what ive read actual experiences confirm that. big plus is the DTS downmixing that will be added, when is still a question though, but they did promise ....with the WD we know for sure it will never happen.more importantly:they keep us updated and actually reply on questions about this (unlike many questions and bugs WD still havent replied on, or even let us know they're working on it)

Yeah, I've tried your script to change palette colors, good job (as with your bug discovery in mkvmerge)! However, albeit improved the subs still do look inferior to the original DVD or the idx/sub on my standalones, gonna post some screenshots on that soon. I'm also still pondering whether to stick with the device cause I have a lot of extra work steps compared to my usual workflow so as to keep files that do work on my other standalones too.

I hear ya. My Kill Bill subs are a bit harder to read since they show as white instead of yellow. The fact the IDX/SUB palette is interpreted in such a strange way on the WD TV (not YUV but some weird UYV and Y acting as both opacity or luminance) has made me stop ripping my video library for the moment. Like you, I don't want to create unique mkv files just for the WD TV.

-Mod

I have used the latest firmware 1.02.07 and when i played some 1080p movies i had a problem. When i used fast forward and then play, after 1 minute of normal movie play, the movie suddenly was fast forwarded by itself! WTF?

Thank you for the detailed report, sounds like you went through some serious research before you found this solution. Unfortunately, I don't have any 1940s film material flying around (love old (home made) videos / films, since I'm interested in history), and the old home made family videos I have I was able capture and polish with After Effects and a number of filters. Still, maybe someone else will find that useful. I can imagine museums / libraries to be interested in this rather cost saving solution.

I know it's out of topic but, can you give me some advice on converting video (super 8 tapes) into digital, what did you use to capture, how good was the quality, and what did you achieve with the After Effects/filters. I have been searching for a good capture card/device but I have mostly encountered low quality solutions.:(

they will probably not answer that question...they havent answered much questions up until now anyway, why would they promise to make it as good as a competitor that can build on a long history of updates already ?

i do feel they have to start working on the open bugs still there and start really interacting with people and listen. sure they do some nice things here and there...but the communication of WD <-> us has to be improved in order for this product to survive, i think. the egreat M34a is looking like a WD killer on paper, and from what ive read actual experiences confirm that. big plus is the DTS downmixing that will be added, when is still a question though, but they did promise ....with the WD we know for sure it will never happen.more importantly:they keep us updated and actually reply on questions about this (unlike many questions and bugs WD still havent replied on, or even let us know they're working on it)


About the DTS Downmix... the contract is already signed... they are sending a copy for people that ask for it. Now It doesn't depend on Egreat... they are wainting DTS permission to compile it in the firmware.

For those that are looking for a cheap player, wait and see the Egreat M34A first... and then compare it to WD TV in order to make the best choice for your expectations.

If WD dont move fast, a lot of people (not me) are going to change players...

I know it's out of topic but, can you give me some advice on converting video (super 8 tapes) into digital, what did you use to capture, how good was the quality, and what did you achieve with the After Effects/filters. I have been searching for a good capture card/device but I have mostly encountered low quality solutions.:(

The easiest way to digitize old 8mm tapes is a good Sony Digi8 camera, converting the old analogue video to DV (MJPEG) on the fly, so you can import (capture) the video into Premiere / After Effects or similar for editing / restoration via FireWire. 'Good camera' in the sense that it should have proper DACs, depending on your quality demands, of course. The better Digi8 cams usually have pretty good DACs, but are not easy to find these days.

Once you have captured the videos, you can use After Effects (or similar) for restoration. Either manually, or using (semi-) 'automatic' filters like RE:Vision Effects DE:Noise (http://www.revisionfx.com/products/denoise/) (that's what I used, in addition to manual adjustments of colour, contrast etc.), or less 'professional' (and considerably cheaper) solutions like Neat Video (http://www.neatvideo.com/). Fortunately for me, a friend of mine is a semi-professional video freak, and has his own video studio with lots of hard- and software, so I didn't have to pay for it.

THanks alot, My VC-1 FIles now run smooth as u said. it really doesn't take long to convert them to .m2ts either. I don't find this an inconvenience. The WDTV HD is great, please keep up the good support, the WD Team is working hard, but as u all know that everything can't be fixed at once, it's a way to prolong the continuity of the product also. The WD Team is working hard on the product though, i'm sure they're on a short hiatus that's why they must've decided to just release this Firmware as the official which i have no problem with. When they start releasing the pre-releases again, i'm sure they will come back with a bang!!!

You are welcome. Yes, it is a good workaround indeed, as there is no quality loss, and it doesn't take too much time either. But .mkv is simply the better container, because of chapters support, and its easier to integrate subtitles, too. And since WD added VC-1 in .mkv support with the 1.02.xx firmware, it should work properly IMHO.

There are quite a few VC-1 encoded Blu-Rays (and HDDVDs) out there, so if you want to rip those, you have to stick to the .m2ts container for now, and not the superior .mkv container, as explained above.

THanks alot, My VC-1 FIles now run smooth as u said. it really doesn't take long to convert them to .m2ts either. I don't find this an inconvenience. The WDTV HD is great, please keep up the good support, the WD Team is working hard, but as u all know that everything can't be fixed at once, it's a way to prolong the continuity of the product also. The WD Team is working hard on the product though, i'm sure they're on a short hiatus that's why they must've decided to just release this Firmware as the official which i have no problem with. When they start releasing the pre-releases again, i'm sure they will come back with a bang!!!

high hopes, but no word or confirmation from WD on this. If I remember correctly, ScottWD only posted one single message following the "official" release, only stating its exactly the same as the preFW. Thus, people like me are already looking at other players. They shouldnt leave us in the dark on these things...right now there are way too many discussions between pessimistic (realistic?) people like me and people like you who sing high praises in hope for a better world....erm player :) I do hope Im wrong though.

And leave in bugs and leave out wanted features just to stretch out product life....thats just ridiculous. Imho I think some manager just wanted this thing released last year without some decent testing really. (just as some manager wanted this preFW released as official) I mean c'mon, every fool notices the HD still spinning after shutdown, its doesnt take rocket scientist to figure out thats something that should have been working OK from the start, not after 6 months of us beta testing their stuff. (and im not even talking about the readibility on SD TVs, man I need a binocular to read off screen, or the horrible ghosting i get on composite with the ntsc setting, or the audio clipping , or the blacklevel issues, or the 1080p+dts+subs stuttering etc. etc.)

Imho I think some manager just wanted this thing released last year without some decent testing really. (just as some manager wanted this preFW released as official)



This is something that always baffled me: how come managers/PR guys have the power to decide when and what to do, regarding a company's product or service, if they haven't got the SLIGHTEST idea what they are selling! It should be the tech guys, not these business/marketing pricks, that should have the final say, because the tech guys are the ones that know the product and the intended audince - who are, after all, geeks or semi-geeks like them.

As the late, great, Bill Hicks said - If you're in marketing or advertising... kill yourself. Really, kill yourself. (See it here (http://www.youtube.com/watch?v=gDW_Hj2K0wo)!) :D

ScottWD said 5 min ago, in twitter, this:

"WD TV-What's next? Look into your crystal ball and tell me what you see."

ScottWD said 5 min ago, in twitter this

"WD TV-What's next? Look into your crystal ball and tell me what you see."

I cant see properly... the images are shuttering really hard!!! :D:D:D

Just kidding!

and....I see....WDTV release very soon, a great firmware .08.

ScottWD said 5 min ago, in twitter, this:

"WD TV-What's next? Look into your crystal ball and tell me what you see."

Scott probably feels stalked, no wonder he doesn't posts here anymore.

ScottWD said 5 min ago, in twitter, this:

"WD TV-What's next? Look into your crystal ball and tell me what you see."

I hope you tell the comunity more about it.

Please :confused:

Scott probably feels stalked, no wonder he doesn't posts here anymore.

why stalked? he should mingle in our cosy discussions in here :) thats what he should do when dropping fws in here expecitng us to test it for WD. I wont tell my whole story again, but WD needs to change their approach, stop releasing pre FWs as official while there are still many bugs (even new ones causing playback issues not seen before).

c'mon scott/WD, show yourself in here. talk to us, respond to stuff, let us know what you guys are doing, dont let us slip into wild guesses based on high hopes.

ScottWD said 5 min ago, in twitter, this:

"WD TV-What's next? Look into your crystal ball and tell me what you see."

Wow good question, he should answer that question for us ! The whole reason many people are getting suspicous is because WD is not being open with us and not replying to us.

I forsee more drops of preFWs, without any follow ups on reports or questions.

I forsee even more people defending WD for their "great" support, despite even more bugs being introduced.

I forsee that analog/SD TV support will not be improved (ie. readibility and ntsc ghosting through RCA connection).

I forsee many people switching to egreat m34a, including myself if WD doesnt step up and live up to the expectations we're having :)

Why stalked? Because every single twitter entry of his, no matter how irrelevant, is posted here immediately, and various theories and speculation is flying around instantly.

ScottWD said 5 min ago, in twitter, this:

"WD TV-What's next? Look into your crystal ball and tell me what you see."

hmmm... I'm also puzzled by that tweet... I mean, the community here and on wdtvforum.com has been super active to organize knowledge on bugs and feature requests. (esp. the 1 thread per issue approach on wdtvforum should be helpful to triage bugs and FR)

There's been the very helpful "Top 5 wishlist (http://www.avsforum.com/avs-vb/showthread.php?t=1137712)" thread, which forced people to break out of their whining, and prioritize their own wishes, and weed out the exotic from the useful.

What more could we have to say on the subject?

ok, well, I can update my top 10 wishlist:

1) fix subtitles (Greek flashing, slow start MKV files with subs default on, ...)
2) fix playback issues (some regressions 1.02 vs 1.01 - causes uncertain)
3) DVD menu support (on .ISO files and VIDEO_TS folders)
4) "Black level" and "HDMI color space" options in the settings menu to adjust picture quality.
5) ability to switch list view / thumbnail view while browsing folders (without needing to go to Home/Settings)
6) improved playback for supported formats (e.g. more h.264 reframes, MKV codec combinations, e.g. Vorbis)
7) subtitle support for formatting tags (e.g. <i> etc) in all supported formats (.srt, .ass, etc)
8) go to time HH:MM:SS feature during playback
9) volume control during playback (up/down on the remote)
10) ability to adjust sync Audio, Video and Subs during play (millisec adjust)

For me they should fix the subs position on screen its driving me crazy to look on the bottom of the screen to read subs with MKV files :eek:

Well i found a way to fix it for AVI files with Virtualdubmod thank god :rolleyes: But its time consuming to hard code every sub to every movie i want to watch.

So i really hope someone from WD fix this issue because we already had lots of firmwares but no fix fort this. I really hope that this is on the fix list from the WD tech guys this would save me a lot of work and that's why i bought this player in first place.

hmmm... I'm also puzzled by that tweet... I mean, the community here and on wdtvforum.com has been super active to organize knowledge on bugs and feature requests. (esp. the 1 thread per issue approach on wdtvforum should be helpful to triage bugs and FR)

There's been the very helpful "Top 5 wishlist (http://www.avsforum.com/avs-vb/showthread.php?t=1137712)" thread, which forced people to break out of their whining, and prioritize their own wishes, and weed out the exotic from the useful.

What more could we have to say on the subject?

ok, well, I can update my top 10 wishlist:

1) fix subtitles (Greek flashing, slow start MKV files with subs default on, ...)
2) fix playback issues (some regressions 1.02 vs 1.01 - causes uncertain)
3) DVD menu support (on .ISO files and VIDEO_TS folders)
4) "Black level" and "HDMI color space" options in the settings menu to adjust picture quality.
5) ability to switch list view / thumbnail view while browsing folders (without needing to go to Home/Settings)
6) improved playback for supported formats (e.g. more h.264 reframes, MKV codec combinations, e.g. Vorbis)
7) subtitle support for formatting tags (e.g. <i> etc) in all supported formats (.srt, .ass, etc)
8) go to time HH:MM:SS feature during playback
9) volume control during playback (up/down on the remote)
10) ability to adjust sync Audio, Video and Subs during play (millisec adjust)

+1

I just say good luck to you... because in 4, 5 months, in terms of playback improvements, we had fix SRT delay and half resolved 23,976fps issue!

ScottWD said 5 min ago, in twitter, this:

"WD TV-What's next? Look into your crystal ball and tell me what you see."

Hmm...
Looks like a EG-M34A NMT to me ...
The image is getting clearer and clearer by the minute :)

+1

I just say good luck to you... because in 4, 5 months, in terms of playback improvements, we had fix SRT delay and half resolved 23,976fps issue!

to have this all implemented..man that will take another year in the current pace. maybe scott has other duties, like getting coffee or cleaning the restrooms, leaving too little time to actually work on this thing ;)

Hmm...
Looks like a EG-M34A NMT to me ...
The image is getting clearer and clearer by the minute :)

you can read my mind ;)

to have this all implemented..man that will take another year in the current pace. maybe scott has other duties, like getting coffee or cleaning the restrooms, leaving too little time to actually work on this thing ;)

I'm sure with people like you on here they really want to take feedback form a bunch of whiny kids.

If you are beta testing windows 7 and give them some feedback but they dont take your advice are you going to slag off the whole company as well.

I know you think you are so important but calm down, disrespecting the guy who creates the firmwares and comes here looking for feedback will surely get you what you want :o

to have this all implemented..man that will take another year in the current pace. maybe scott has other duties, like getting coffee or cleaning the restrooms, leaving too little time to actually work on this thing ;)

Wow, you're pretty much a complete and utter douchebag.

What more could we have to say on the subject?


Well he wasn't really asking us was he? He posted that on Twitter, so it was aimed at a slightly different userbase. Maybe he's trying to get a wider range of responses than we see here. Or maybe he was just trying to keep people paying attention because they have some plans to announce.

Or maybe, he was just tweeting a random thought. We probably shouldn't over-analyze this one.

Hello all,

I'm sorry if my question was previously already discussed and answered, but unfortunately I cannot find anything, that can help me with my issue... :(

So... Shortly the situation is very simply: I just created some ISO images from my music clips DVDs. But unfortunately WD TV doesn't recognize such ISO images and doesn't play it back. I think it's because that original DVDs contain a lot of small video fragments, each of VOB files on that DVDs is smaller than 1 Gb (actually the size is from 450 Mb to 600 Mb). There is no one file, which is larger or equal to 1 Gb! :(

Anyway I would like to ask you - it is possible to playback such ISO or not? If yes - how should I prepare them?

Thank you!

P.S. Forgot to tell, that original DVDs plays just fine on any software or hardware players, exclude WD TV... :(

How did you make the .iso files?

i can confirm that this pre-release does in fact spindown the HD when the WDTV is powered down. I use a Seagate Freeagent Go 500GB drive. But strangely, even after I eject the HD before I power down the WDTV, the hard drive will power up again in a couple of days by itself even with the WDTV still turned off. I do leave the WDTV plugged into the outlet when powered off. Have anyone else noticed this?

Can i delete this extra junk the rip program creates?

Tried to watch a movie and found the first few files were like 17 minutes long with just a black screen. Then found all these other files and wonder if i need them?

Well if more updates are not feasible or who knows what, then release the source code (If I'm correct it's still private?) and let many of the IT professionals/enthusiast coders compete to make better firmwares. Even w/o the sourcecode look how many things some guys have done already. They even added simple things such as wallpaper change or even complex ethernet ability. WD hasn't done this things with all the resources they have.

Just imagine, with the SC we'll be able to add more codec support, dvd menu support etc etc.

Be nice and release the source :D? Will only help, not hurt.

Hi,

I am from Malaysia and this is my first post here ..

I don't expect much with how much I paid for this device, but even with the original firmware, i don't really encountered any major issue with it ..

I've installed the latest firmware, and really, don't have much impact to my experiences on wdtv though .. i'm not impress or whatsoever, since the original firmware already suit my need ..

still, to me WD TV already delivers what it's promise .. and if WD did ever come with a new product in the future, i will definitely buy it ..

How did you make the .iso files?

ISO was created by ImgBurner. The strangest thing is that all other DVDs, I prepraped the same way, plays just fine! The only difference is that "broken" DVDs has set of small VOBs inside (no one of them is larger than 600 Mb). DVDs which plays OK all consist of large VOBs (> than 1 Gb each).

As I've mentioned in the past we have great things in the works for WD TV. I am reaching out to the community, using several sources, to not only create a better product but to expand the product family. We will keep the information flowing - and of course I will sneak out some pix and product details as we progress.

-ScottWD

Wow, you're pretty much a complete and utter douchebag.

another WD "believer" i assume :)man....this was ment as a joke....nobody can take criticism anymore pffff. looking at whats been done sofar Its not weird to wonder how much time WD is actually putting in this thing.

Scott has dropped a note, hooray! they're busy doing stuff and making cool stuff for us...great! Id love hearing that.....now we'll have to wait and see how it all goes and if it goes fast enough to avoid me changing to another player.

Yeah, Scott had dropped a line but doesnt tell much and keeps it quite vague.

Probably trying to avoid people going massively to buy the new WDTV killer made by egreat.

My guess is that support for our product is probably reaching the end and now they busy working on a new product to compete with the NMTs and fixing the bugs appearing on the wdtv currently.

I wouldnt expect huge improvements on FWs for the WDTV anymore maybe a couple more fixing some bugs to keep us happy for a while.

I dont understand why people at WD arent more clear, just telling us what to expect to be solved or not, i.e. greek subs, audio clipping, hdmi, black levels , etc...
It doesnt cost them anything and that would make people, some not all, quite happy to see their issue is being tackled and stop them to go and buy other products....

As I've mentioned in the past we have great things in the works for WD TV. I am reaching out to the community, using several sources, to not only create a better product but to expand the product family. We will keep the information flowing - and of course I will sneak out some pix and product details as we progress.

-ScottWD

Hi ScottWD.

I hope you take those previosly posts as a constructive criticism. We do not intend to bash the product, just trying to make it better. I've already done my job by posting here or by PM the specs of files that doesn't play ok... and tryed the pre-releases to give feedback.

Most people here doenst understand that the end user dont know how to convert subs, reencode and remux, change containers, etc etc... so, for them, this player will be hardly a plug an play... :)

I know that because in a portuguese forum, me and some friends created a FAQ with all the information regarding WD TV and step by step information how to workaround the limitations of the firmware... and we are there answering a lot of questions too... And let me tell you that I know that a lot of people bought the WD TV because of this! But I also know that a lot of them are now going to buy Egreat M34A instead of WD TV...

We know that WD staff is working in the firmware... we just dont want to wait more 4 months for bugs fix that still exist from the very beginning... thats because of this that people here are complaining... :)

I like the WD TV.. i think it's one of the best products I bought in the last years... but it could be much much better! ;)

Regards

Hi ScottWD.

.........
And let me tell you that I know that a lot of people bought the WD TV because of this! But I also know that a lot of them are now going to buy Egreat M34A instead of WD TV...

We know that WD staff is working in the firmware... we just dont want to wait more 4 months for a fix of bugs that still exist from the very beginning... and is because this that people here are complaining... :)
.......

Regards

Yes, ScottWD is good in creating expectations. After the first FW in dec we were blown out by the speed of it. But 4 months later, still a lot of bugs and requests not solved (not DTS and dvd menu). I was totally surprised the pre-relase 07 was official, because after the pre-relase 07 GuyWD asked us to report all the bugs. In my opinium they also ignored several critical requests. Customers/owners of the WD HDTV don't want to wait anymore without notice what WD has in mind. Mayby an nmt or better firmware but when? 1 month? 3 months? 6 months? Don't get me wrong WD has a great device which is cheap too. But ppl are willing to pay a little more for extra features which are critical for them. So far the Egreat m34a looks what the WD HDTV should have been.

Yeah, Scott had dropped a line but doesnt tell much and keeps it quite vague.

Probably trying to avoid people going massively to buy the new WDTV killer made by egreat.

My guess is that support for our product is probably reaching the end and now they busy working on a new product to compete with the NMTs and fixing the bugs appearing on the wdtv currently.

I wouldnt expect huge improvements on FWs for the WDTV anymore maybe a couple more fixing some bugs to keep us happy for a while.

I dont understand why people at WD arent more clear, just telling us what to expect to be solved or not, i.e. greek subs, audio clipping, hdmi, black levels , etc...
It doesnt cost them anything and that would make people, some not all, quite happy to see their issue is being tackled and stop them to go and buy other products....

indeed, but wait after all our (my?:) ) bitching they set-up a voting forum at http://wdtv.uservoice.com

a little ray of light....good start, lets see if and how fast they follow up on this.

As I've mentioned in the past we have great things in the works for WD TV. I am reaching out to the community, using several sources, to not only create a better product but to expand the product family. We will keep the information flowing - and of course I will sneak out some pix and product details as we progress.

-ScottWD

How long will it take until we (Greece) are included in these plans? We are stuck with 1.01.02 since December and there hasn't been any indication that WD is even aware of the problem. On top of that they make official the latest release! I'm sorry but this is outrageous. At least an answer regarding the Greek subtitles being destroyed in the latest firmwares would be an honest response. I'll keep hoping for that at least...

P.S.: I am aware of the "workarounds" but I refuse to get in trouble fixing something that was working all along, and that users have already found what the problem is (high CPU utilization and not bad subtitle encoding).

Yes, ScottWD is good in creating expectations. After the first FW in dec we were blown out by the speed of it. But 4 months later, still a lot of bugs and requests not solved (not DTS and dvd menu). I was totally surprised the pre-relase 07 was official, because after the pre-relase 07 GuyWD asked us to report all the bugs. In my opinium they also ignored several critical requests. Customers/owners of the WD HDTV don't want to wait anymore without notice what WD has in mind. Mayby an nmt or better firmware but when? 1 month? 3 months? 6 months? Don't get me wrong WD has a great device which is cheap too. But ppl are willing to pay a little more for extra features which are critical for them. So far the Egreat m34a looks what the WD HDTV should have been.

I agree. speed and frequency doesnt mean anything. its how they (dont) listen to the users here and/or don't seem to follow up upon issues that puts this sexy little black thing in a dark shadow still.

but...there's a ray of light: http://wdtv.uservoice.com

hopefully we'll see fast progress now, otherwise i see myself getting the egreat as well. lets give them a chance, shall we ? its only fair i think....(although my patience is running out)

How long will it take until we (Greece) are included in these plans? We are stuck with 1.01.02 since December and there hasn't been any indication that WD is even aware of the problem. On top of that they make official the latest release! I'm sorry but this is outrageous. At least an answer regarding the Greek subtitles being destroyed in the latest firmwares would be an honest response. I'll keep hoping for that at least...

P.S.: I am aware of the "workarounds" but I refuse to get in trouble fixing something that was working all along, and that users have already found what the problem is (high CPU utilization and not bad subtitle encoding).

amen to that. its all about communcation, just like a marriage really ;) "its ok if you're not perfect right now, just let me know when you will be and what steps you will take to achieve this" :)

greek subs bug is reported at: http://wdtv.uservoice.com

come on down and vote ! (although i feel weird voting for bugs, they should not be there in the 1st place....all bugs are hi prio imo. all the new ideas and stuff yes id like to vote for those!)

I agree. speed and frequency doesnt mean anything. its how they (dont) listen to the users here and/or don't seem to follow up upon issues that puts this sexy little black thing in a dark shadow still.

but...there's a ray of light: http://wdtv.uservoice.com

hopefully we'll see fast progress now, otherwise i see myself getting the egreat as well. lets give them a chance, shall we ? its only fair i think....(although my patience is running out)


They already had a chance, 5 months waiting is far enough. And the site of uservoice? I don't understand the meaning of it, because they are ALL known issues. Waist of time. In AVS we have forum Bug & releases there is a nice list of issues and requests. I think most issues are already forwarded to WD.

For those that are looking for a cheap player, wait and see the Egreat M34A first
Haven't seen it in Germany yet and I won't import it myself just to see it does not live up to my expactations either.

I mean c'mon, every fool notices the HD still spinning after shutdown
I'd rather say it's fools who don't realize that people reported repeatedly their drives do spin down after shutdown, as does my WD passport (the LED stays on). If your drive doesn't it might be the controller and there's nothing WD can do about it.

If you are beta testing windows 7 and give them some feedback but they dont take your advice are you going to slag off the whole company as well.
Which is always right (http://www.vanwensveen.nl/rants/microsoft/IhateMS_1.html), cause after all it's Micros~1.

Anyway I would like to ask you - it is possible to playback such ISO or not?
Nope. I've done some more merging and it appears it's not filesize but a title length of 30 minutes minimum that gets VOBs recognized. Curiously enough those 30 mins do not apply to ISO which is recognized from 40 or so mins instead both of which seem to be a rather abitrary choice lacking technical merit.

I'd rather say it's fools who don't realize that people reported repeatedly their drives do spin down after shutdown, as does my WD passport (the LED stays on). If your drive doesn't it might be the controller and there's nothing WD can do about it.


You may need to read my post again....it does spindown now, which is good. What i meant was that it took 6 months to get this while it should've been there before launch. It shouldnt have been something we had to be whining about for them to fix it. letting a HD spin 24/7 isnt foolish ? i think so.....thats what i meant that any fool could have seen that issue before launch...

Nope. I've done some more merging and it appears it's not filesize but a title length of 30 minutes minimum that gets VOBs recognized. Curiously enough those 30 mins do not apply to ISO which is recognized from 40 or so mins instead both of which seem to be a rather abitrary choice lacking technical merit.

good work. maybe you can post it at the new voting forum, which has an item on this. i think it might be useful for WD.

http://wdtv.uservoice.com/pages/17442-general/suggestions/182950-dvd-iso-support-for-chapters-shorter-than-30-mins

You may need to read my post again....it does spindown now, which is good. What i meant was that it took 6 months to get this while it should've been there before launch. It shouldnt have been something we had to be whining about for them to fix it. letting a HD spin 24/7 isnt foolish ? i think so.....thats what i meant that any fool could have seen that issue before launch...

You keep saying we, please stop. You remind me of that SNL skit "I don't want it now, I wanted it 15 minutes ago."

You keep saying we, please stop. You remind me of that SNL skit "I don't want it now, I wanted it 15 minutes ago."

He can easily continue to say we , because at least I totaly agree with him in this matter...

I have used the WDTV since december and I hoped that a problem that occurred would be solved by the subsequent releases of the FW. Even with 1.2.7 it didn't. The problem: if I want to play a number of .mts-files (from an AVCHD camcorder) in a folder via PLAY, then a blank screen will occur during 2 seconds before the next .mts file is played. And the same happens with .vob files from my home video's. Anybody has the same problem? Solution?

I wonder if those who whine the most / loudest have done anything, contributed in any way to improve the device, e.g. with proper error reports, uploading the problematic files, looking for workarounds and hence giving back to the community?

That's why the whining is freaking annoying to most. It's repetitive, anything but constructive, simply redundant. It's not because the device has shortcomings and bugs, and people don't want to realise it. Anyone who has the slightest clue knows that, likely even better than the whiners themselves.

P.S.: When it comes to certain posters, I have a feeling that it's more than just disappointment. Some are trying to advertise competing products by trashing the WD TV-HD. It's called FUD, a very old marketing strategy.

The machine is perfect for some. The machine is horrible for others. It still has some flaws.

I'd like it if you all could refrain from being douchenozzles when discussing this device.

The machine is perfect for some. The machine is horrible for others. It still has some flaws.

I'd like it if you all could refrain from being douchenozzles when discussing this device.

My opinion is ,that the machine is somewhere in between perfect and horrible -
but the WD's attitude toward us is horrible and that's why so many so called whiners... ScotWD it is mainly your fault !!!

My opinion is ,that the machine is somewhere in between perfect and horrible -
but the WD's attitude toward us is horrible and that's why so many so called whiners... ScotWD it is mainly your fault !!!

Well um i wouldnt blaim scott for this....I would blame WD as a company. WE simply dont know how much time scott (and others) is allowed to put in this device. He is mainly a developer, so he is mainly (hopefully) working on improving this thing. He's not appointed as spokesman for WD of this device. Although it might look that way, since he comes in (and goes right away).

So dont be too harsh on him, its usually the managers who decide what happens and how, not the actual deveopers. they are usually passionate for this kind of thing.....sometimes they work within restraints.

[although you might wonder if someone's really passionate, why doesnt he talk with us outisde work hours? we are doing it and we dont get paid doing it. or am bitching again:) ]

Well um i wouldnt blaim scott for this....I would blame WD as a company. WE simply dont know how much time scott (and others) is allowed to put in this device. He is mainly a developer, so he is mainly (hopefully) working on improving this thing. He's not appointed as spokesman for WD of this device. Although it might look that way, since he comes in (and goes right away).

So dont be too harsh on him, its usually the managers who decide what happens and how, not the actual deveopers. they are usually passionate for this kind of thing.....sometimes they work within restraints.

[although you might wonder if someone's really passionate, why doesnt he talk with us outisde work hours? we are doing it and we dont get paid doing it. or am bitching again:) ]
Hey, Scott is far from being a developer, he is probably a Product Sales Manager for this product and he IS responsible for customer relations !
And he is not doing his job very well !!!

Since I installed 1.02.07 my WD-TV has been rebooting while I'm scrolling through my music library and listening to music. What the . . . ? All the images have to be re-cached.

Anyone else out there having this problem?

I wonder if those who whine the most / loudest have done anything, contributed in any way to improve the device, e.g. with proper error reports, uploading the problematic files, looking for workarounds and hence giving back to the community?

That's why the whining is freaking annoying to most. It's repetitive, anything but constructive, simply redundant. It's not because the device has shortcomings and bugs, and people don't want to realise it. Anyone who has the slightest clue knows that, likely even better than the whiners themselves.

P.S.: When it comes to certain posters, I have a feeling that it's more than just disappointment. Some are trying to advertise competing products by trashing the WD TV-HD. It's called FUD, a very old marketing strategy.

for the record: im not advertising any product, i am being (more) critical because other products are arriving and because i think WD needs to improve things in a speedy manner.

But, lets say im wrong and you're right. Im just a bitching asscrack with nothing constructive to mention to help out others and WD in improving stuff.....well....

I cant help but wonder why all of a sudden WD launches a dedicated voting forum. It seems awfully coincidential since me and other have been setting these threads on fire with our "heresy".

Is it because people are actually "bitching and moaning" that WD finally sees the ligth and starts up this voting thing ? Or is it all part of a grand master plan, in line with all the "great" support up until now?

I dont think that answer will ever be answered. I do think that if they wanted to give us good support, they could have set this voting thing up a long time ago, preventing all these threads, complains, praises and, ofcourse, the bitching and moaning the last few days.

Dont get me wrong, I do like that they did it....we'll just have to see how (fast) they will follow up upon this. Its just too coincidential that exactly right now in the midst of all the bitching they set this up.

WHats the url of this voting forum.

WHats the url of this voting forum.

http://wdtv.uservoice.com

P.S.: When it comes to certain posters, I have a feeling that it's more than just disappointment. Some are trying to advertise competing products by trashing the WD TV-HD. It's called FUD, a very old marketing strategy.


This is indeed a very old marketing strategy. Most of the time, a competing product is never mentioned. Just being able to "anonymously" put down a product is really all that is needed. We all know that developers do view a forum like this frequently. Doing this must be a pretty decent way of checking on your product out in the wild. It would even be a way to check out a rivals' product. So..... I wonder what anonymous source I could use to further my own product to the detriment of my rival? hmmmmm....
bubba04

I love ya toolman2k10. Conspiracy Theory was an awesome flick.

I love ya toolman2k10. Conspiracy Theory was an awesome flick.

im not talking about conspiracy, im talking about how the world works. if companies could make money without support, they would. fact is that they sometimes need to be forced to do so, or to change their strategy.

you can keep believing WD is a non profit foundation that thought of setting up that forum just for the sake of us getting good support.i'm betting they wouldnt have done so if people didnt bitch and ask for it.

either way, you have your belief, i have mine. does it matter? if WD lives up to the expectations they have set by putting this thins up, then even the bitching ones like me will be happy, and guys like you who are already happy will have spontaneous orgasms by just looking at it ;)

ps. dont forget to dust off that picture of scott on your nightstand before bedtime ;)

My opinion is ,that the machine is somewhere in between perfect and horrible -
but the WD's attitude toward us is horrible and that's why so many so called whiners... ScotWD it is mainly your fault !!!

Are you kidding me? WD doesn't have to communicate on this forum or on Twitter. Most large corporations don't communicate their plans or give you a list of the current bugs their fixing. I'm really not sure why you'd expect WD to.

In fact ScottWD has gone significantly above and beyond in giving us a few hints about what's going on, getting us access to pre-release firmware and where he can answering questions. And what does the man get for putting in this extra effort? People bitching about him.

[although you might wonder if someone's really passionate, why doesnt he talk with us outisde work hours? we are doing it and we dont get paid doing it. or am bitching again:) ]

Maybe HE has a life?

Are you kidding me? WD doesn't have to communicate on this forum or on Twitter. Most large corporations don't communicate their plans or give you a list of the current bugs their fixing. I'm really not sure why you'd expect WD to.

In fact ScottWD has gone significantly above and beyond in giving us a few hints about what's going on, getting us access to pre-release firmware and where he can answering questions. And what does the man get for putting in this extra effort? People bitching about him.

I know serious its hilarious people act like this stuff is normal for companies to do.

I dont see a panasonic guy taking feedback in the plasma section of the new tv I bought.

either way, you have your belief, i have mine. does it matter? if WD lives up to the expectations they have set by putting this thins up, then even the bitching ones like me will be happy, and guys like you who are already happy will have spontaneous orgasms by just looking at it ;)

ps. dont forget to dust off that picture of scott on your nightstand before bedtime ;)

I expected a retort, and wasn't disappointed. I apologize to all the avsforum members. I'm done pushing buttons.

So back to business. I've provided Mosu the code fix for mkvtoolnix for the issue where the last VobSub (idx/sub) subtitle is being cut short inside MKV files if the subtitle spans 2+ SPU packets. The bug has existed since 2.3.0 which was about a year ago. He told me the code patch will make it into the next release of mkvtoolnix. Unfortunately though this means any MKV created with 2.3.0 thru 2.7.0 (check with MediaInfo) that contains VobSub subtitles might have an incomplete subtitle at the end of each subtitle stream (depending on if 2+ SPU packets were needed to encode the bitmap overlay). In the meantime, if you have a MKV file that doesn't display the last VobSub subtitle in a video, you'll have to re-rip the original and mux a new MKV using 2.2.0. Personally, I'll be waiting for the next mkvtoolnix release since there have been a lot of good code fixes and added features since 2.2.0.

either way, you have your belief, i have mine. does it matter? if WD lives up to the expectations they have set by putting this thins up, then even the bitching ones like me will be happy, and guys like you who are already happy will have spontaneous orgasms by just looking at it ;)

ps. dont forget to dust off that picture of scott on your nightstand before bedtime ;)

You really are a tool.

And the same happens with .vob files from my home video's. Anybody has the same problem? Solution?

Yes, I watched a movie the other night made up of about 4 .vob files and got the 2 second gap between files.

I found a little program called JoinVobFiles (a freebie) which quickly joined the .vob files together. I guess that would 'fix' your .vob file problem.

Later I created a .vob file of a TV Series Episode and finished up with 1 x 1200mb .vob file and another 125mb file. JoinVobFile seemed to join them very quickly into 1 x 1350 .vob file quickly and easily.

Are you kidding me? WD doesn't have to communicate on this forum or on Twitter. Most large corporations don't communicate their plans or give you a list of the current bugs their fixing. I'm really not sure why you'd expect WD to.

In fact ScottWD has gone significantly above and beyond in giving us a few hints about what's going on, getting us access to pre-release firmware and where he can answering questions. And what does the man get for putting in this extra effort? People bitching about him.

I totally agree with you. Now WD has a voting site to figure out the features that matter most to their customers!!! I am really impressed by the support that we are getting from WD. I cannot imagine such an interaction with any other company.

Some times back I bought a Digital SLR from one of the leading brand in DSLRs. The camera hardware had the possibility to implement a feature that is quite useful for photographers (Flash Exposure compensation), but it was not implemented in FW. The issue has been discussed in various forums, many people pushed for FW update, even there was an unofficial firmware that implemented the feature. But the company never moved. The customers who really needed to have that feature were forced buy one of the latest cameras which implemented the feature.

Similarly last year a leading phone company came out with a pda phone which had a powerful graphics card which was not fully utilized by the software. The phone clearly was lagging, slow due to the software implementation. The graphic processor was mentioned in the specifications. Some even thought that it was illegal for crippling the power of the graphic processor as it was mentioned in the specification and tried to launch a law suit. I am not sure what happened to the law suit, but the company finally responded by saying that it was aware of the power of that processor but only the newer (and more expensive) phones will utilize it.

This is the world we are living in. In this backdrop I am more than satisfied with WDTV and really exited to see the list of items they seems have planned for this product. I indeed purchased a wd passport drive despite it was a bit more expensive than a drive from a competing brand (which was also recommended by the sales person!) because of my trust that was gained by WD through their support.

IMO whether they continue the improvements or stop it now, they have done a great job and their support was extraordinary.

What i meant was that it took 6 months to get this while it should've been there before launch.
I completely agree with you on this one. Same goes for <i> and <b> in srt subtitles. Then again, Mediatek also managed to get away with claiming SVCD support in their chipsets despite lacking support for essential parts of the standard, mainly subtitles and multiple languages.

In fact ScottWD has gone significantly above and beyond in giving us a few hints about what's going on, getting us access to pre-release firmware and where he can answering questions.
On the other hand people are still waiting for answers to questions asked many times over like the lack of DVD menu support being related to restrictions imposed by the DVD Forum.

I dont see a panasonic guy taking feedback in the plasma section of the new tv I bought.
Their fault and their loss. I'm sure they'd see more people being interested in buying their stuff if they were.

I totally agree with you. Now WD has a voting site to figure out the features that matter most to their customers!!! I am really impressed by the support that we are getting from WD. I cannot imagine such an interaction with any other company.


I agree also with that and I was amazed from the start with WD's support. But at the end of the day I just want to see a movie. And even though I'm patient and I keep hoping that the little WD TV will live up to my expectations, all these steps back have made me tired. So next time I'll try buying something that does what it says right out of the box. WD or not...

hello

1 question please:
1 terra HDD (2 partition) works great on wdtv 1.02.06. I format this HDD with only one partition and I have some trouble to load 1080p movies, remote also works very slow, ff and rew works after 1 minute, etc. Is that because I have only one partition (1 terra)?
Is necessary to split HDD in two 500 giga?

Thank you in advance for your answers.

1TB NTFS here works fine with no issues....are you trying to format 1TB in FAT32? What formatter are you using for this? Some devices are sensitive to FAT32 formatting with various formatters and to 1TB sizes...formatting to NTFS is your best bet!

NTFS with computer management from Windows. I plug HDD in my wdtv and i wait aprox. 10 hours to scan. What do u think if I reset wdtv?!?!?

I've hooked up my WD TV (1.02.07) to a friend's TV with his 1 TB Toshiba formatted to NTFS. Initial scanning of 700+ GB of movies/mp3s took about 10+ mins.

I have only 1 directory with all my movies. It's better to make many folders on HDD?

hello

1 question please:
1 terra HDD (2 partition) works great on wdtv 1.02.06. I format this HDD with only one partition and I have some trouble to load 1080p movies, remote also works very slow, ff and rew works after 1 minute, etc. Is that because I have only one partition (1 terra)?
Is necessary to split HDD in two 500 giga?

Thank you in advance for your answers.

If you haven't formatted it to NTFS, do it. If you have, but not with 64K clusters, do it again. This is done by writing this

format x: /fs:NTFS /a:64K

on a command prompt - On Windows. If you're on OSX or Linux, i don't know how that is done :(

Remember x = the drive letter


Another good thing is to defragment the drive after you place the files inside.

I have only 1 directory with all my movies. It's better to make many folders on HDD?

I don't think there's a difference.

I know I shouldn't feed the trolls, however....

you can keep believing WD is a non profit foundation that thought of setting up that forum just for the sake of us getting good support.i'm betting they wouldnt have done so if people didnt bitch and ask for it.

I agree it's no coincidence that they put up such a forum at this time, I disagree however that it's a result of the bitchers and moaners. See, just before they put up that site, they made an official firmware release/milestone (the 01.02.xx fw) which means they are now in the planning stages for the next firmware release/milestone (the 01.03.xx fw). Since, as you say, they are a business and not a non-profit charity, they want to make their product as profitable as possible, which means giving their customers as much of what they want as they can manage (knowning, of course, that it's impossible to give them everything they want for various reasons - time, money, technical limitations, etc). To do that, they need some way to guage how much their customers want various features/improvements. While threads on forums like this are useful to a degree, they are also filled with a lot of useless noise. As a result they figured a different mechanism was needed, hence the new voting forum.


ps. dont forget to dust off that picture of scott on your nightstand before bedtime ;)

A least you live up to your name, because man you are a tool ;)

based on post by wd team on http://wdtv.uservoice.com/pages/17442-general/suggestions/182946-dts-downmix-and-hdmi-pass-through

that say's

"The current product is not capable of decoding DTS. DTS licensing model switched after the implementation of WD TV and requires a very specific chipset. We hear this request loud-and-clear and it is planned for future products"


i have to say to wd team :

it's a BIG LIE ... and it's only license and software problem


we have to put hand by hand money and pay a hacker to do that :)

Grow up people...

There is more "whining" about "whining"... then actual "whining".

All of these WDTV threads are bloated with BS posts...

I've hooked up my WD TV (1.02.07) to a friend's TV with his 1 TB Toshiba formatted to NTFS. Initial scanning of 700+ GB of movies/mp3s took about 10+ mins.

That seems reasonable imo (if there were allot of music files). I have 18k+ songs in my Music folder and it takes iTunes even longer than that.

Grow up people...

There is more "whining" about "whining"... then actual "whining".

All of these WDTV threads are bloated with BS posts...

And "whining" about the "whining" about the "whining" is going to improve matters how exactly? ;)

Grow up people...

There is more "whining" about "whining"... then actual "whining".

All of these WDTV threads are bloated with BS posts...

Unfortunately, all of these WDTV threads become useless after a short amount of time... Any effort to moderate is quickly squashed.