WDTV Pre-Release FW 1.02.10!! [Text View]

fourtwenty2009

06-16-09, 06:55 PM

W00t!! first!!

What's New?

Prerelease 1.02.10 (includes all previously released updates)

* Greek subtitles render slowly in Greek character encoding mode; subs render properly now
* Korean subtitles disappear during the video playback, Korean subs now play properly
* Playlists play in correct order. Instead of playing files in alphabetical order, they are played in the order added to the list.
* Metadata support for music improved over previous release

Added feature:

* Metadata support for music improved over previous releases. For example, browsing by genre is broken down into artists, then albums, then tracks.

Known issues:

* A few text strings were not translated properly over different UI languageshttp://www.wdc.com/wdtvprerelease/

YAWN!

fourtwenty2009

06-16-09, 07:40 PM

Is this what they've been working on?!?!?! GREEK and KOREAN subtitles? Bravo WD TV Team. FAIL.

Top 5 WDTV user/community desired features according to UserVoice (http://wdtv.uservoice.com/pages/17442-general)

#1 Full DVD ISO Menu support
#2 Support for network adapters and network shares
#3 Decode DTS to Stereo Downmix
#4 USB drive power off
#5 Copy, delete and transfer files directly from WDTV

Progress made towards these goals = 0%

whiteboy714

06-16-09, 08:03 PM

Really?? I had hoped for more then this, maybe they just added this to the beta stage cause they are ready to drop 1.03, I sure hope so.

mytbyte

06-16-09, 08:05 PM

fourtwenty2009

06-16-09, 08:12 PM

Ohh, enough already! :D

1) this may be pending the license from DVD forum
2) why? you have unofficial firmwares or N(etworked)MT...what if a particular adapter won't work?
3) hardware impossibility?
4) hardware impossibility?
5) that would be nice

why greek??? because I think WD shxt their pants for all the Spartans at the gates :D

so in short, stop requesting what is outside of common sense...

Apparently common sense is not so common. I wasn't requesting anything, simply relaying what thousands in the community of WD TV owners have most requested, and contrasted that with the 'fruits' of WD TV Team's labor.

As for #3. No this is not a hardware impossibility at all. This is a money issue. The Sigma chip is fulling capable of DTS downmix, but as WD has itself admitted, despite their deep pockets they are too cheap to pay licensing fees and instead prefer to provide users a gimped player who's fuller functionality is possible but restricted by choice.

Nice to know Xtreamer will be doing #1-5 at launch and much more (minus any bitching or excuses). Not buying the WD TV (or selling your WD TV), I'd say that's what's common sense now.

xj0hnx

06-16-09, 08:22 PM

FAIL

There's a definitely some fail going on, but it isn't WD still making new firmwares trying to fixes actual issues.

Top 5 WDTV user/community desired features according to UserVoice (http://wdtv.uservoice.com/pages/17442-general)

#1 Full DVD ISO Menu support
#2 Support for network adapters and network shares
#3 Decode DTS to Stereo Downmix
#4 USB drive power off
#5 Copy, delete and transfer files directly from WDTV

Progress made towards these goals = 0%

1) Full DVD ISO Menu support

Features should come AFTER fixes, what good is Full DVD ISO menu support if a large segment of users still can't use the device?

2) Support for network adapters and network shares

This is not a feature of the device, never was, if you wanted a networked player, should have bought one. Or, you can use the numerous custom firmwares that allow it.

3) Decode DTS to Stereo Downmix

Was never a feature, or a promise, and they have all but said it isn't going to happen, should have bought one that does it.

4) USB drive power off

It is not possible. this has already been explained by WD.

5) Copy, delete and transfer files directly from WDTV

They have already said they are working on this, and it will probably be included once they have fixed actual problems. I personally don't want the WD to be able to delete, copy, or move anything from my drives.

Such a bunch of whiners

fourtwenty2009

06-16-09, 08:26 PM

3) Decode DTS to Stereo Downmix

[W]hat good is Full DVD ISO menu support if a large segment of users still can't use the device? ... [DTS downmix] Was never a feature, or a promise, and they have all but said it isn't going to happen, should have bought one that does it.

Agreed. Anyone who wants more than 1/3 or 1/2 of their collection to work reliably or a robust hassle-free media player should probably stay away from and not purchase the WD TV.

catire

06-16-09, 08:36 PM

Good to know WD is still trying to fix the bugs, i hope the subtitles are rendered better for people that need them

Is this what they've been working on?!?!?! GREEK and KOREAN subtitles? Bravo WD TV Team. FAIL.

Problems with subtitles was and maybe still is a big deal for a large part of the comunity

#1 Full DVD ISO Menu support
#2 Support for network adapters and network shares
#3 Decode DTS to Stereo Downmix
#4 USB drive power off
#5 Copy, delete and transfer files directly from WDTV

I hope they concentrate first on bug fixing and not on features just yet.

As for #3. No this is not a hardware impossibility at all. This is a money issue. The Sigma chip is fulling capable of DTS downmix, but as WD has itself admitted, despite their deep pockets they are too cheap to pay licensing fees and instead prefer to provide users a gimped player who's fuller functionality is possible but restricted by choice.

WD never promised DTS downmix get over it.

Nice to know Xtreamer will be doing #1-5 at launch and much more (minus any bitching or excuses). Not buying the WD TV (or selling your WD TV), I'd say that's what's common sense now.

I really hope the Xtreamer does all it promises to do and does it well, but i cant help but think of all the bitching thatll start once people get it and its missing so-and-so feature never promised.

dmeader

06-16-09, 08:47 PM

Another pre-release drop for me to skip.

BUT....
Another thread for the whiners and moaners to do their thing! Go to it boys!

xj0hnx

06-16-09, 08:48 PM

Agreed. Anyone who wants more than 1/3 or 1/2 of their collection to work reliably or a robust hassle-free media player should probably stay away from and not purchase the WD TV.

That's the dumbest thing I have ever heard. If you collection is DTS, than you aren't doing yourself any favors by having it downmixed to stereo (besides, you can convert it to AC3 or stereo and have no problems whatsoever, which is what someone that is making hteir own backups, that can't play DTS would do anyway), and more often than not, anyone that has an actual collection, you know, one they bought, and didn't download, will have the means to play DTS as lots of DVD players, and AVRs, and I believe all blu-ray/HDDVD players can already decode DTS. Lol at using "robust" to describe downmixed DTS.

There's something funny about people that buy the cheapest, most feature lacking, HD media player out, and then complain about it on internet forums.

fourtwenty2009

06-16-09, 09:03 PM

the cheapest, most feature lacking, HD media player out

Dude, we are on the same page. The WD TV totally sucks! :D

xj0hnx

06-16-09, 09:32 PM

Dude, we are on the same page. The WD TV totally sucks! :D

In your mind. In mine it does exactly what I want it to, transmit .mkvs to my TV and stereo for watching (it even sends my DTS audio to my AVR to play nice and loud on my home theater), and plays music, all perfectly for half the price of any other player out at the time of purchase.

I didn't buy it to play DVDs, I have a DVD player, I didn't buy it to hook up to my computer, or downmix my audio, or network with other devices, or download Netflix™, or edit my files.

EasyEEE

06-16-09, 09:55 PM

I prefer these incremental betas to one big release that might have a ton of bugs.

Fix a bit at a time. Granted, wish the fixes could come out quicker, but, eh, for $90, I can't complain.

I remember paying $300 for my first DVD player.

khkg

06-16-09, 10:11 PM

anybody having sync issues?

ooberman

06-16-09, 10:43 PM

xj0hnx +1

stop all the whining about things that were never a feature and were never promised.

some of the features you whiners are looking for are things that the wdtv was never intended to do and left out for specific reasons.

if you needed these features why did you buy the wdtv? and why did you just not go buy a nmt clone for over twice the money that does what you want, kinda. (although the gui sucks)

i think alot of you should have actually checked into the features of the wdtv before you bought it.

sorry rant almost over

and ps, can we get a subforum for the wdtv whiners club?

kasm

06-16-09, 11:27 PM

xj0hnx

06-17-09, 01:47 AM

i don't want anything too advanced. Just want to play my .mov files from my digital Canon camera. Its LPCM using sowt codec. Videos are fine but audio's don't work. Anyone with a new Canon camera that records HD video (SD960, SD780, SD970, EOS 5D Mark 2, etc) is affected. Please WD - add the codec. You specs say you support both .mov and LPCM.

What is your WD connected to, and how is it connected?

pww118

06-17-09, 01:58 AM

WD, please make the Zoom In/Out function at a smaller incremental step than it is now!!! Instead of say 50% +/- with each press, make it 10% +/-. Thank you!

microcens

06-17-09, 02:03 AM

The important thing is WD to fix first the bugs and all the things they say that box do

gonzalesdlx

06-17-09, 02:11 AM

The release notes made me laugh.

Did anyone test the new firmware already?
Is (inofficial) USB hub support back? If not screw it and trash the whole thing.

mytbyte

06-17-09, 02:40 AM

Well, let me tell you one thing:

Greek subs are indeed fixed! LOL

aoprea

06-17-09, 03:21 AM

like i say many times .... WD Comp. sucks with development of firmware ....
Prerelease 1.02.10 (06/16/2009)
Prerelease 1.02.08 (05/18/2009)

sow one month for GREEK and KOREAN subtitles ?

i don't want to think how long take to made a realy features implemented ....

sow NO comment ...

mytbyte

06-17-09, 04:26 AM

And the moaning story goes on...I don't know why are you still here, waiting for things to happen..."there is no future except what we make for ourselves"...either get your hands dirty with programming of shut the **** up and go get something that has fw updates on a daily basis!!! I can't believe you people!!!

May i just point out that another gargantuan 1080p mkv played without any sync problem, all 2 hrs and 33 mins of it!!!!

Bah-Humbug

06-17-09, 04:30 AM

The release notes made me laugh.

Did anyone test the new firmware already?
Is (inofficial) USB hub support back? If not screw it and trash the whole thing.

This is what i want to know also.

/Not installing any firmware until i can use a hub.
//might buy a popcorn hour soon until the firmware is more advanced
///will use this in the bedroom though, instead of selling it (maybe)

Afrsa

06-17-09, 05:16 AM

So they fixed the subs... well... this can be good... for them to fix the subs, probably they tuned the firmware to take less processing power from the chip... that can solve indirectly the audio out of sync or 1080p+DTS+External subs issues... I have to install it and see...

I know that some are asking for features that WD TV doenst have... but lets face it, most of that features are vulgar now in the HD Player segment and it would be nice for WD TV to have them...

For me... I just want the bugs fixed and Autodetect Framerate...

EDIT:

Some people in Portugal are saying that the sync issue is not solved yet... its better than 1.02.08 but not fixed yet...

Nice to see portuguese in the menus! :D

polakis

06-17-09, 05:40 AM

At last Greek subs are working normally!!!!!!!!!!

Thanks WD...

huels

06-17-09, 08:29 AM

A feature that not exists but that I would find very useful is the possibility to switch off the "On screen display"...
when one pause the video to read the subtitles he must press "enter" to view them! (I don't know how many of you can read *always* the entire subtitle phrase without loosing some word).

Perhaps already does exist a method that I didn't know to remove OSD?

GreenDream

06-17-09, 09:15 AM

Is this what they've been working on?!?!?! GREEK and KOREAN subtitles? Bravo WD TV Team. FAIL.

Actually, you don't know what they've been working on, just what they've released.

Top 5 WDTV user/community desired features according to UserVoice (http://wdtv.uservoice.com/pages/17442-general)

And I would suspect that any *NEW* features (such as you list there) are being worked on for the 1.03 release of the firmware. 1.02 will be bug fixes of existing features (plus the occasional minor new feature if it's deemed easy enough to impliment). See that's the way software releases generally work. a major release number (1.01, 1.02, 1.03 in WDTVs case) is given a set of major new features to implement and the minor relases numbers (1.02.08, 1.02.10 for example) are for bug fixes to the features that already exist or are new to that major release number and occasionally easy to impliment minor new features that might not have been in the original plans for the major release number (an example of which would be the toggle they added so the user can have subtitles on or off by default)

#1 Full DVD ISO Menu support
#3 Decode DTS to Stereo Downmix
#5 Copy, delete and transfer files directly from WDTV

I wouldn't expect to see these until 1.03 FW is released (if at all)

#2 Support for network adapters and network shares

Was never an intended feature. If you wanted networking you should have bought a unit that promised it or else stick to the homebrew fws that provide it.

#4 USB drive power off

from that same site that you got this list
"admin: The current product is not capable of completely turning off the USB bus. The latest firmware (1.02.07) will spin down drives, but their LEDs may stay on, which can make it seem like the drives are still on."

Progress made towards these goals = 0%

Again, you don't know what progess they've made, you only know what they've released. And what they released was a bug fix release not a new features release. New features release won't be until they're ready to release 1.03 fw

GreenDream

06-17-09, 09:26 AM

What's New?

Prerelease 1.02.10 (includes all previously released updates)

* Greek subtitles render slowly in Greek character encoding mode; subs render properly now
* Korean subtitles disappear during the video playback, Korean subs now play properly
* Playlists play in correct order. Instead of playing files in alphabetical order, they are played in the order added to the list.
* Metadata support for music improved over previous release

Added feature:

* Metadata support for music improved over previous releases. For example, browsing by genre is broken down into artists, then albums, then tracks.

Known issues:

* A few text strings were not translated properly over different UI languages

Good news for Greek and Korean users. Nothing that affects me, so this is one of the betas I'll skip since the 1.02.08 is working perfectly fine for me.

microcens

06-17-09, 10:08 AM

I am tired.THe idx/sub format is still flashing,only the srt ext works for the greek subs

foetus

06-17-09, 10:41 AM

foetus

06-17-09, 10:45 AM

The release notes made me laugh.

Did anyone test the new firmware already?
Is (inofficial) USB hub support back? If not screw it and trash the whole thing.

Ppl I use some no name USB hub from the first firmware
never had any problem with it :confused:

philnort

06-17-09, 11:35 AM

Ppl I use some no name USB hub from the first firmware
never had any problem with it :confused:

I'll 2nd and 3rd that comment. My D-Link 4-port hub worked fine with 1.02.07, 1.02.06, etc. However, the hub support was broken with 1.02.08. I reverted the firmware back to 1.02.07. Has anyone tested their previously working hub (which STOPPED WORKING in 1.02.08)..and confirm that it again works with 1.02.10..?!

Thank you

fourtwenty2009

06-17-09, 11:45 AM

I'll 2nd and 3rd that comment. My D-Link 4-port hub worked fine with 1.02.07, 1.02.06, etc. However, the hub support was broken with 1.02.08. I reverted the firmware back to 1.02.07. Has anyone tested their previously working hub (which STOPPED WORKING in 1.02.08)..and confirm that it again works with 1.02.10..?!

Thank you

4th. I thought firmware upgrades were supposed to get better with more features over time. Not become worse with less.

I noticed this too. I used to plug in my BlacX SE HDD Dock with 4 USB ports to the WDTV and as noted, that functionality was lost recently. Another step backward for the WD TV team.

kasm

06-17-09, 11:51 AM

foetus

06-17-09, 11:55 AM

Dont know should I call this bug or not
but now
how do I play all music from an artist or genre???

I kinda like to get up in the morning, turn WD TV on and play all reggae :confused:
or all Bob Marley

genesis113

06-17-09, 12:00 PM

4th. I thought firmware upgrades were supposed to get better with more features over time. Not become worse with less.

I noticed this too. I used to plug in my BlacX SE HDD Dock with 4 USB ports to the WDTV and as noted, that functionality was lost recently. Another step backward for the WD TV team.

my USB hub also stopped working in 1.02.08.
Will try my luck with .10 fw.

xj0hnx

06-17-09, 12:40 PM

HDMI to a receiver - It's not a connection issue. All my other videos with PCM, DTS, Dolby Digital, AAC work. It's a codec support issue.

I guess the question is, does it support LPCM in a .mov. Looking at the manual it seems LPCM is supported in mkv, avi, and MPEG 4 (ASP, AVC, HD/H.264). Have you tried contacting WD customer support, and asking?

razuraw

06-17-09, 01:14 PM

xj0hnx

06-17-09, 01:30 PM

sync issues still not fixed:mad: multiline subs still not fixed:mad:
are wd devs drunk or somthing 8 weeks and they fix hardly anything this is it i had enough im selling and gettting a new player:mad:

And neither of those are in the release notes for this fix, if you were expecting them, you expected too much. Have you ever worked fixing a firmware? Do you know what all is involved to add code to fix problems and not create new ones? It easy to sit around and critisize.

fourtwenty2009

06-17-09, 01:41 PM

It easy to sit around and critisize. (sic)

Apparently just as easy as sitting around being an (unpaid?) apologist for an inferior product with weak development support. :rolleyes:

xj0hnx: Do you or anyone in your family work for WD? I'm beginning to think so based on your sensitivity to any user complaints about your beloved WD TV.

I think another thing people need to realize, is that WD TV firmware may never even make it to 2.0 So if there was 4-8 weeks between this and the last firmware, that's a big chunk of the product life/cycle of the WD TV just ticking away, all for Greek and Korean subs??

As time goes by, the WD TV will inevitably become less supported and eventually not supported at all as future products become the focus of development. Every firmware released with no gain is another nail in the coffin of the WD TV as it misses more and more opportunities to develop a product with the features and functionality the community actually wants the most. All 1.02.10 represents to me is another missed opportunity towards that end.

Tomo_CRO

06-17-09, 01:45 PM

Well, since they took up fixing subs, multiline subs should've been fixed in this release!

And I believe that WD's Development & Support team are a bunch of slow a$$ retards! Feel free to defend them.

pege63

06-17-09, 02:28 PM

my be its someones school project they try out

pege63

06-17-09, 02:31 PM

Afrsa

06-17-09, 02:59 PM

And neither of those are in the release notes for this fix, if you were expecting them, you expected too much.

What? :eek: ... He was expecting to have his problem solved for the player he bought!
"if you were expecting them, you expected too much".... this is getting better and better... :D

Have you ever worked fixing a firmware? Do you know what all is involved to add code to fix problems and not create new ones?

And you? Did you ever worked in fixing HD Player bugs?

It easy to sit around and critisize.

Its easy to sit around and idolize.

At least now Greeks and Korean can watch movies in WD TV... and thats great for them... it was about time!!! ;)

Now we have portuguese in the menus... and thats nice... but still waiting for some bugs fix! :)

a big jerk

06-17-09, 03:16 PM

I don't speak Greek or use the MP3 player on this unit, so I guess I will be skipping this release, but props for fixing some stuff...

xj0hnx

06-17-09, 03:24 PM

Apparently just as easy as sitting around being an (unpaid?) apologist for an inferior product with weak development support.

xj0hnx: Do you or anyone in your family work for WD? I'm beginning to think so based on your sensitivity to any user complaints about your beloved WD TV.

Sounds like someone is a little hurt because someone else is picking apart their whining. Sorry, but simply pointing out that your whining about features that were never included, and still not included in the new firmware is not being an apologist. Maybe you should have done a little more research before buying it. You'd probably also cry about buying the cheapest car on the lot, and then whine because it didn't come with ABS, or XM radio.

xj0hnx

06-17-09, 03:35 PM

What? :eek: ... He was expecting to have his problem solved for the player he bought!

No, none of those are "problems", they are features the device doesn't have, never had and didn't have when he bought it. If they are "problems", they are HIS problems, that could have easily been avoided by reading what the device did, and choosing not to buy it.

And you? Did you ever worked in fixing HD Player bugs?

Am I sitting around on an internet forum crying about how slow other people are working?

Its easy to sit around and idolize.

Having realistic expectations is now considered "idolizing"? LOL.

At least now Greeks and Korean can watch movies in WD TV... and thats great for them... it was about time!!!

Yip, they actually fixed a real problem, not some fastasy wishlist feature being masquraded as a "problem".

fourtwenty2009

06-17-09, 03:35 PM

Sounds like someone is a little hurt because someone else is picking apart their whining. Sorry, but simply pointing out that your whining about features that were never included, and still not included in the new firmware is not being an apologist. Maybe you should have done a little more research before buying it. You'd probably also cry about buying the cheapest car on the lot, and then whine because it didn't come with ABS, or XM radio.

As mentioned, all I did was compare what WD TV offers with this FW to what the UserVoice community says they want. I'm not whining about anything. So if you would stop trying to draw me into this with your personal attacks and making me the scapegoat for reporting what thousands of other people are asking for, that would be super.

But it's good to know that no matter how little the WD produces or how much it ignores customers, you'll always be around to defend them. I'm not sure what you'd call what you're doing but it's a heck of a lot more annoying and useless than whining.

I notice you didn't answer the question of whether you or anyone in your family draws income from WD.

xj0hnx

06-17-09, 03:42 PM

As mentioned, all I did was compare what WD TV offers with this FW to what the UserVoice community says they want. I'm not whining about anything. So if you would stop trying to draw me into this with your personal attacks and making me the scapegoat for reporting what thousands of other people are asking for, that would be super.

But it's good to know that no matter how little the WD produces or how much it ignores customers, you'll always be around to defend them. I'm not sure what you'd call what you're doing but it's a heck of a lot more annoying and useless than whining.

I knew what the device did when I bought it, and it does what I bought it for, and it does it well. It really doesn't matter if thousands of people (do you have an exact, or ballpark figure of how many people asked for it? If so what is the percentage vs how many have bought the device?) want DVD menu support added, it was never there, and wasn't promised as a feature, besides, they've already said they are working on it, but I guess you'd rather them just dump out something fast instead of taking their time and making it right, but hey, then you'd have more to complain about right?

Bob Williams

06-17-09, 03:54 PM

The color decoding bug is still not fixed.

If the WD folks are reading this thread, I suggest downloading the AVS HD test patterns and comparing v1.2 (unflagged) to v1.3 (flagged) using the color decoder test pattern. The red, green, and blue gains are all wrong for unflagged HD files, causing clipping and hue shift. This is the one very serious issue causing me to withhold recommending this product to anyone.

hiendas

06-17-09, 04:11 PM

Congratulations to the Western Digital project & customer support teams.

kevotinh

06-17-09, 04:14 PM

Afrsa

06-17-09, 05:25 PM

No, none of those are "problems", they are features the device doesn't have, never had and didn't have when he bought it. If they are "problems", they are HIS problems, that could have easily been avoided by reading what the device did, and choosing not to buy it.

In his post (the one you answered) he was talking about audio out of sync... for me its a bug... dont know if its for you a non advertised feature... :)

Am I sitting around on an internet forum crying about how slow other people are working?

No... you are in a forum defending WD TV with your life! :D

Having realistic expectations is now considered "idolizing"? LOL.

Good to see that your expectations towards WD devs are so, so low... ;)

xj0hnx

06-17-09, 06:17 PM

No... you are in a forum defending WD TV with your life! :D

Good to see that your expectations towards WD devs are so, so low... ;)

Good to see that you are still as predictable, and melodramatic as ever. You must lead a truely sad existance if pointing out facts is "defending" something "with you life".

I expect the WD team to fix the problems before they start looking at adding new features, that's what a responsible company would do. I'm actually glad to see that they addressed some real problems instead of pooping out some half-assed new "feature" for the people that wish the WD did more than advertised.

Ph8te

06-17-09, 07:35 PM

I'm a bit confused. Why they aready have pre-realeased for 1.02.10.
But don't have a final one for 1.02.08 or 09?

They have add and fixed GREEK and KOREAN language,
It is possible if they can add Vietnamese too?
I have a problems when changing audio in vob files.
They skipped a few sec each time I change audio.
I wish they'll fix that soon.

This is becasue these firmwares (.08, .10) are not finals but BETA setps to the next final firmware. Once the WD team feels that they havg\e enough fixes\additions for the next public release (and a firmware that is stable enough) you will see a "final" version that gets released to the general public. What WD decided to do was use our communites to test the firmware before it comes out to to the general public. THis way they can get a broader test bed of devices\users\material instead of the small lab they have and or group of "official" beta testers.

As for people bickering, just use your ignore lists, they work quite well to filter out those you do not wish to see, and will save yourself and others the back and forth wasted here.

MrMod

06-17-09, 07:39 PM

Not sure if this has been mentioned or not. Current audio sync issues only seem to occur if the WDTV is downmixing to stereo. If the audio is digital out to a receiver, then there appears to be no sync problems. This explains why some say audio sync is fine and others have a problem (such as myself). The type of file doesn't seem to make a difference (MKV, M2TS, etc).

I have also found that some movies have non-linear sync delay problems, such as Cars. The talking goes into and out of sync with the lips throughout the movie (not sure if digital pass-through to a receiver helps). I do know that if I watch the Cars DVD on a standalone player, then there are frame hiccups now and then, most likely to keep the audio in sync.

I keep hoping a pre-release firmware version will address the downmix audio sync problems.

One final thing I learned recently. The Sigma SDK indicates that m2ts files are decoded all in hardware, therefore freeing up a little processing power which results in being able to play slightly more complicated video files. If the same video is muxed into a MKV container, then some processing power needs to be diverted to software to read the MKV and pass the video to the chip. So I've switched to using m2ts now and so far so good (except for audio sync issues when the WDTV downmixes to stereo)

Dion250

06-17-09, 07:57 PM

Just confirming Hubs still broke. Hopefully fixed before a full stable release.

Bah-Humbug

06-17-09, 08:01 PM

Just confirming Hubs still broke. Hopefully fixed before a full stable release.

Thanks, i was watching the thread for this.

/leaving now... till next release anyways...

fourtwenty2009

06-17-09, 08:14 PM

Just confirming Hubs still broke. Hopefully fixed before a full stable release.

Sorry, Hubs were never part of what was advertised with the WD TV. :rolleyes: Please stop whining :rolleyes: And be happy that you have a USB port and white LEDs. :rolleyes:

/sarcasm

Afrsa

06-17-09, 08:21 PM

lifterjack

06-17-09, 08:29 PM

4th. I thought firmware upgrades were supposed to get better with more features over time. Not become worse with less.

I noticed this too. I used to plug in my BlacX SE HDD Dock with 4 USB ports to the WDTV and as noted, that functionality was lost recently. Another step backward for the WD TV team.

Which Brands(Model Numbers) still work with WDTV and new firmware. Looking to buy one.? Thanks.

dawoofa

06-17-09, 09:17 PM

What? :eek: ... He was expecting to have his problem solved for the player he bought!
"if you were expecting them, you expected too much".... this is getting better and better... :D

And you? Did you ever worked in fixing HD Player bugs?

Its easy to sit around and idolize.

At least now Greeks and Korean can watch movies in WD TV... and thats great for them... it was about time!!! ;)

Now we have portuguese in the menus... and thats nice... but still waiting for some bugs fix! :)

Now Kim Jong Il can watch all his movies with correct subtitle and stop messing around with nuclear weapons and those naughty long range misiles. Thanks WD people, you have saved the world again.

I love my WDTV.:D:cool::)

swashbuckle

06-17-09, 09:44 PM

||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

please fix the mkv sync issues

im going blind using firmware 1.02.03 while reading the subtitles without borders

||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

smartsped

06-17-09, 10:17 PM

DarknessX

06-17-09, 11:08 PM

i am tired.the idx/sub format is still flashing,only the srt ext works for the greek subs

+1

birdy

06-18-09, 02:01 AM

Hello, actually i have the wdtv connected to a hd tv with hdmi cable and to av receiver through optical. But now i go to summer holidays and want to use wdtv at the hotels. Anybody can tell me the settings for use in small tvs (obviously not hd) with the composite cable?
In video output i need to adjust to composite? or simultaneosly the wdtv give video signal through both outputs?
Resolution need to be to auto?
Sound what setting for analog output?
thanks.

mytbyte

06-18-09, 02:13 AM

yes, it's flashing a but nothing to be so tired of...life is not just milk and honey...meditate to make sense of the flashing and learn to accept it...you'll be unbelievably happy when it's finally fixed...

swashbuckle

06-18-09, 03:54 AM

very stylish
yeah, got to let their eyes hurt as much as mine

haha

lmaolmao

06-18-09, 09:09 AM

ripper2860

06-18-09, 10:06 AM

Not sure if this has been mentioned or not. Current audio sync issues only seem to occur if the WDTV is downmixing to stereo. If the audio is digital out to a receiver, then there appears to be no sync problems. ...

Not the case for me, unfortunately. I have my WDTV connected via Toslink
to a Sony ES receiver and experience the audio sync issue. No down-mix going on -- heck I don't even have analog audio cables connected to the WDTV. :(

a big jerk

06-18-09, 12:00 PM

I have three USB hubs hooked up to ten drives please fix WD thanks in advance

dohanotoha

06-18-09, 12:31 PM

Oh no . I'm really angry at the WD Update team . We have been writing to them for the last 4 months to add ARABIC subtitles support but still no new !

Arabic language is spoken by more than 750.000.000 million people worldwide . What more do you want ?

fourtwenty2009

06-18-09, 12:33 PM

dohanotoha

06-18-09, 01:01 PM

Sorry we needed 10 more people than that to qualify. So close! ;)

Nice reply ;)

But I'm really mad at them . Don't blame me :(

greenwoodiana

06-18-09, 01:15 PM

A bug was detected basically the symptoms are:

WDTV reboots alone
WDTV frozen and doesn't respond with the IR remote it is necessary to unplug.
Movies avi or mkv frozen at any time with any kind of audio (mp3, ac3, aac).
The external subtitles sometimes frozen and after that the WDTV is blocked.

My verbatim HD (WD inside) NTFS is 1 Tb with 450 movies low and high resolution plus +- 5000 pictures plus audio at the moment has 180 free Gb and the FW of the WDTV is 1.02.08.

My solution to fix all these problems was disabling the media library.

je7ja7

06-18-09, 01:58 PM

still doesnt support arabic srt subtitle

dohanotoha

06-18-09, 03:44 PM

The WD team added many subtitles supports . Some of those languages are not as important as Arabic . No offense but how many people speak Turkish worldwide ?

Arabic is spoken by more than 750.000.000 million , world wide ! come on WD !
:mad:
:mad:
:mad:

mytbyte

06-18-09, 04:13 PM

My verbatim HD (WD inside) NTFS is 1 Tb with 450 movies low and high resolution plus +- 5000 pictures plus audio at the moment has 180 free Gb and the FW of the WDTV is 1.02.08.

My solution to fix all these problems was disabling the media library.

same Verbatim disk here, and same problem...I just changed back to file browser to fix it, media library still on...

I think it wouldn't have rebooted at all if only I waited for it to catalog the drive instead of rushing to play something :D

greenwoodiana

06-18-09, 05:23 PM

same Verbatim disk here, and same problem...I just changed back to file browser to fix it, media library still on... :D

Change back to file browser it is not enough you need turn off the media library.:D

mytbyte

06-18-09, 06:10 PM

Change back to file browser it is not enough you need turn off the media library.:D

well, it did it for me...

skyeo

06-19-09, 01:41 AM

At least now Greeks and Korean can watch movies in WD TV... and thats great for them... it was about time!!!

You can say that again. 안그래요? 한국인 여러분?

Geebee.uk

06-19-09, 07:11 AM

* Playlists play in correct order. Instead of playing files in alphabetical order, they are played in the order added to the list.* - Agreed - fixed.

Why cant this be done for all navigation methods so that the tracks play in order instead of alphabetically?

Glenn.

toolman2k10

06-19-09, 07:40 AM

again a useless crap release. i dont know why they even bother releasing this. most of it is useless or even not implemented correctly (at all?). activity on uservoice and fora is about zero. i feel kinda stupid posting ideas and voting....as it seems theyre not using it at all. still only one item is "started", the rest is still planned or under review...yeah right! its very clear theyre not on the right track, not even close.

you can bet your ass theyre not doing much at all, theyre busy with the wd2. development will stop for the current device...just look at what the heck they've done so far ? they simply release an update to keep us fooled for a few weeks until the next useless release arrives.

ofcourse all you WD fanboys out there still believe in WD and their "great support" :) me? i accept the facts as they are and stuff the WD somewhere in the bedroom...im getting one of the many new players currently becoming available now.

to anybody thinking WD is saving all the good stuff for a .03 release: hahahahhahaha :o

Afrsa

06-19-09, 07:49 AM

We are almost in July...

23,976fps at 24Hz still a bug

Audio out of sync still a bug

wrong color reproduction still a bug

Common price for WD TV now in Portugal --> 109€

Tomo_CRO

06-19-09, 12:21 PM

Like Citizen ( user voice poster ) and I already said... the development of the WDTV is probably over.

Every bit of energy is going into WDTV2.

That's all, folks.

mytbyte

06-19-09, 12:32 PM

Why do you think that WDTV 2 will be a complete rewrite of the code...they're probably working in parallel, developing new featuers for the WDTV 2 as well (it will probably be the same code, just like Popcorn developed the same code from A-100 to A-110 (better hardware, same code) to C-200...of course, choosing wisely what features will be used in WDTV 1 as not to make too much competition for WDTV2...

So. claiming that development for WDTV has stopped is, admit it, woefull gloating...you guys do sound a bit machohistis in the sense that you cashed out to WD but still want them to fail you...which they eventually will if you keep that up :D

fourtwenty2009

06-19-09, 12:35 PM

like citizen ( user voice poster ) and i already said... The development of the wdtv is probably over.

Every bit of energy is going into wdtv2.

That's all, folks.

+1

xj0hnx

06-19-09, 12:46 PM

Like Citizen ( user voice poster ) and I already said... the development of the WDTV is probably over.

Every bit of energy is going into WDTV2.

That's all, folks.

Yea, that's why you're posting this in a thread about a firmware update that came out three days ago :rolleyes:

Afrsa

06-19-09, 12:50 PM

Major bugs fixed in 1.02.10 (not counting Greek and Korean subs) = Zero

Features implemented from User voice stated as Planned = Zero

Time from 1.02.08 to 1.02.10 = 1 month

mytbyte

06-19-09, 12:57 PM

Major bugs fixed in 1.02.10 (not counting Greek and Korean subs) = Zero

Features implemented from User voice stated as Planned = Zero

Time from 1.02.08 to 1.02.10 = 1 month

So what? The next one may be out within a week with all those fixed...this one is out for the Greeks and Koreans to test and report back (not moan, but report, you know! :D) any bugs ASAP so that they can start PRINTING THE NEW BOXES THAT WILL SAY IT SUPPORTS TURKISH AND PORTUGUESE MENUS AND GREEK AND KOREAN SUBS...

Afrsa

06-19-09, 01:01 PM

So what? The next one may be out within a week with all those fixed...this one is out for the Greeks and Koreans to test and report back (not moan, but report, you know! :D) any bugs ASAP so that they can start PRINTING THE NEW BOXES THAT WILL SAY IT SUPPORTS TURKISH AND PORTUGUESE MENUS AND GREEK AND KOREAN SUBS...

Still wainting for that super firmware that you mentioned since December... :D

Greeks had a bad player for more than 4 months because of lazy and crappy firmware made by WD... I would moan for mine 100€ if I were them... :)

foetus

06-19-09, 01:41 PM

Can anyone send me a link for firmware 1.02.08???

toolman2k10

06-19-09, 02:52 PM

Major bugs fixed in 1.02.10 (not counting Greek and Korean subs) = Zero

Features implemented from User voice stated as Planned = Zero

Time from 1.02.08 to 1.02.10 = 1 month

exactly, the facts speak for themselves. anyone who thinks WD is actually working on this is fooling himself.

toolman2k10

06-19-09, 02:56 PM

So what? The next one may be out within a week with all those fixed...

HAHAHAHAHA, yeah i bet. you actually believe that dont you :o

im willing to bet my WD, ah what the hell, my 3 tvs, 5 computers, 3 printers, 3 ipods and my nokia e71 that they wont ;)

xj0hnx

06-19-09, 03:03 PM

Major bugs fixed in 1.02.10 (not counting Greek and Korean subs) = Zero

HAHAHAHA, wow, just...wow.

"Major bugs fixed zero, well except for those two that exluded hundreds of thousands of people from using the device correctly."

HAHA.

xj0hnx

06-19-09, 03:18 PM

exactly, the facts speak for themselves. anyone who thinks WD is actually working on this is fooling himself.

You want to know why nothing you say can be taken seriously? This is a perfect example, you are posting that support has stopped, in a thread about a firmware that not only fixes two huge bugs for a large segment of the community, but that just came out a few days ago, but yea, they stopped working on it, no more support for this device.

Tomo_CRO

06-19-09, 04:06 PM

xj0hnx, please... just, please. Thank you.

xj0hnx

06-19-09, 04:47 PM

xj0hnx, please... just, please. Thank you.

I see the wonderous ludicrousy of declaring that support has stopped in a thread about a firmware that was just released has left you with nothing insightful or relevant to say either.

subuteo

06-19-09, 05:46 PM

Congratulations to the WDTV Developing Team!!

Adding proper Greek Support was on the wishlist of the Greek Community since the initial release of the product!

THUMBS UP!!!!!!!!!!!!!!!

P.S.

Please, please, please add more font sizes for your next firmware release.

THUMBS UP AGAIN!!!!

whiteboy714

06-19-09, 06:13 PM

subuteo

06-19-09, 06:48 PM

What are you talking about, support for this device is dead didn't you read some of the previous posts.

:) :) :) :) :) :) :)

Greek subtitle support was NEVER correct untill THIS realese!!

*1.01.01 had limited Greek Subtitle Support
*1.01.02 was partially OK , but had some of the Greek fonts missing
*1.02.01 up to 1.02.08 had completely BROKEN Greek subtitle support due to the new but somewhat buggy font render engine

So for the last 3 months the Greek Community was bitching and whinning and bitching and whinning until ..... :) :)

*1.02.10 HAS PERFECT GREEK SUBTITLE SUPPORT (at last!)

THANX WDTV TEAM , THANX WDTV TEAM , THANX WDTV TEAM , THANX WDTV TEAM :D :D :D :D :D

I also want to add that there is a "patched" 1.02.10 firmware released from the open source community that is 99,9% based to 1.02.10 firmware but has FONT SIZES UP TO 80!!!

You can find it here!!

http://www.mediafire.com/?ytnimllyd2o

Ph8te

06-19-09, 07:36 PM

You want to know why nothing you say can be taken seriously? This is a perfect example, you are posting that support has stopped, in a thread about a firmware that not only fixes two huge bugs for a large segment of the community, but that just came out a few days ago, but yea, they stopped working on it, no more support for this device.

XJ0hnx,

Its pointless to go back and forth with some people....I think many should just start adding to thier ignore lists, this way people can avoid those who ONLY post negative and don't add constructive comments. I know personally my ignore list has been growing daily.

While I usually dont look at post counts, we have had a rash of low number negative only posters here lately. If people decided to be constructive about thier criticisims, things might go a little more smoothly.

As far as this current firmaware goes, its a freakin beta, and is one in a few steps, it is not the final so people need to relax. The fixes in this firmware were needed for a large segment of non english speakers and this seemed to have worked for them. While there are still things that need to be fixed, Ill take a line from "What about Bob", Baby Steps to get things fixed.

At thins point I wouldnt be surprised if WD pulled releaing beta firmwares for our community, obviously people have forgotten the purpose of these pre releases and are taking them as final firmwares.

jmpa

06-19-09, 07:48 PM

I am not from Greek but I understand that this release was great for them. But in my opionion WD Team needs to solve the most important bugs - auto-detect frame-rate; 23,976; problems with sync audio/video and make mkvs with 1080p+DTS+external subs working like the previouse firmware - .02.

So, they need to work on it, and when this bugs solved they can think in give us more features. But, for me, if they solve that bugs I will not update more, because I don't need more features (maybe i would like the possibilty to add movie info)..

vanylapep

06-19-09, 10:01 PM

Chill down man, they're giving us bug fixes so that's cool. It's not like they're working on this 24/24.

I'd love to have a fix for 23Hz and also audio synch fix for Toy Story 3 Quicktime/Apple trailer.

macaddy

06-19-09, 10:09 PM

What's the point in setting up a place for people to vote on the features they want and then not bothering to go near it again?! They don't bother to update it and it's a total waste of time!

If they're going to pretend to be interested in what people want the least they can do is interact a bit so that we know what's going on! Waiting an unknown period of time for a firmware that's got unknown updates on it till it's released is pathetic!

I was supportive of the WD team up till now but they're just taking the p*ss!

I hate their lack of interest! :mad:

vanylapep

06-19-09, 10:22 PM

Afrsa

06-19-09, 10:50 PM

HAHAHAHA, wow, just...wow.

"Major bugs fixed zero, well except for those two that exluded hundreds of thousands of people from using the device correctly."

HAHA.

Seriously... did you for sure read what I wrote or you are just slow?

I said "not including Greek and Korean sub bug fix" just because that was fixed in 1.02.10... I was trying to say that general bugs that effect everyone, as not only by the characters some languages use, we had zero bugs fixed!

I felt stupid for needing to explain this... :S

xj0hnx

06-19-09, 11:03 PM

Seriously... did you for sure read what I wrote or you are just slow?

I said "not including Greek and Korean sub bug fix" just because that was fixed in 1.02.10... I was trying to say that general bugs that effect everyone, as not only by the characters some languages use, we had zero bugs fixed!

I felt stupid for needing to explain this... :S

You should feel stupid for saying it in the first place. Saying "they didn't fix anything, well, except for these two huge problems, just not the stuff I wanted", is as dumb as saying they have stopped supporting the device in a thread about a newly released firmware. You've got the users voice forum to say what we want fixed, but yet only one of the actual problems made it into the top ten, and it is fixed now. Hell, three of the top ten are features of a networked media player, which this never even was, or was promised, or claimed, two of them are not possible, one is not going to happen, and the others are just features that everyone that bought it maybe wished it had, but knew it didn't. How can people cry about them not fixing bugs, when the forum for our concerns is only filled with feature request?

Full DVD ISO Menu support

Support for network adapters and network shares

Support for some wired and wireless adapter chipsets.

Support for playing media from network shares (NFS and Windows) and UPnP DLNA.

Decode DTS to Stereo Downmix

USB drive power off - The current product is not capable of completely turning off the USB bus. The latest firmware (1.02.07) will spin down drives, but their LEDs may stay on, which can make it seem like the drives are still on

Copy, delete and transfer files directly from WDTV - Started

support for more reframes on mkv files
The WD-TV only has support upto 4 reframes. Large MKV files above 12 gigs are mostly coded 5 or 6 frames. Those files cant be played because they give very choppy and blockery image. - The current product is not capable of supporting any more reference frames than it already supports

Go to a precise time on a movie
feat:more subtitle options like positioning, color etc.

support for blueray subtitles
fix greek subtitles

foetus

06-20-09, 04:32 AM

I don´t know what s with you ppl
it looks like that only I have noticed new feature in 1.02.10
* Metadata support for music improved over previous releases. For example, browsing by genre is broken down into artists, then albums, then tracks.

and only I noticed problem of being unable to play all tracks in artist or genre selection
and yes it is huge step out from before, in music menu
you all are concerned for video only
but it is media player
it reproduces pictures and plays music also

I think you are all stepping out of the topic
we should try to have constrictive comments that will help WD staff to improve system

admins please, sanction all ill manner or non productive comments
or move them to another topic

dohanotoha

06-20-09, 05:28 AM

Support for Arabic Subtitles . More than 750.000.000 million people speak Arabic worldwide . It would be a shame if they don't add it in the next update !

fourtwenty2009

06-20-09, 05:39 AM

admins please, sanction all ill manner or non productive comments or move them to another topic

Admins, please don't censor dissenting opinions, what a stupid and horrible idea. Free speech, if you don't like it, Iran and North Korea will be glad to have you.

fourtwenty2009

06-20-09, 05:42 AM

what's the point in setting up a place for people to vote on the features they want and then not bothering to go near it again?! They don't bother to update it and it's a total waste of time!

If they're going to pretend to be interested in what people want the least they can do is interact a bit so that we know what's going on! Waiting an unknown period of time for a firmware that's got unknown updates on it till it's released is pathetic!

I was supportive of the wd team up till now but they're just taking the p*ss!

I hate their lack of interest! :mad:

+1

Ripperjack

06-20-09, 06:25 AM

fourtwenty2009

06-20-09, 06:34 AM

please add hieroglyphics subtitle support !!!!!!!
100000000 People arround the world spoken it!!!
:eek:

no the truth is. We dont need fcking subtitles, we need a stable firmware which support stable HD/Fullhd support and DVD Support. I think thats more important than subtitles. I allways look movies in my spoken language, or in english. And with english films i dont need subtitles. I learn english with the movie ;)

btw. i read above the support is still canceled. Anyone have a evidence about it?

greets Ripperjack

LOL +1. Good post RipperJack, I'll have to brush up on my hieroglyphics for the next release. :rolleyes:

But everyone should understand WDTV has not officially canceled development yet.

Many of us feel as if development on WDTV improvement effectively has ended, that WDTV doesn't have the resources or motivation to produce the features and/or bugfixes most demanded by the user community (as reported by User Voice and seen in numerous posts in this forum) because of the absence of progress on these items and snails pace of development of extraneous features as months continue to tick off the product life of the WDTV and newer, better MPC products become available, leaving WDTV (and its users) in the dust (Xtreamer, ACRyan Play!OnHD, Asus O!Play, Egreat, PCH anyone??).

Most of us assume the development resources are going towards WDTV2 and WDTV development tapered off. Of course there is no official confirmation of this, but the trail of lacklustre firmware fails over the last months suggests this may be the case. Companies keep their cards close to their chest, it's not likely they would announce what they are doing behind the scenes. "Oh yeah guys, you are totally stuck with an inferior product we developed and won't improve. PS: WDTV2 in stores in September with all the WDTV demanded features we wouldn't give you." We would be happy to be wrong, having already invested in this player and being part of the WDTV community.

mytbyte

06-20-09, 07:12 AM

Many of us feel as if development on WDTV improvement effectively has ended, peaked early, or doesn't have the resources or motivation to produce the features and/or bugfixes most demanded by the user community (as reported by User Voice, and seen in numerous posts in this forum) -- as so little results or progress towards enhancement and requested features has occurred over stretches of time.

Most of us assume most development resources are going towards WDTV2 and WDTV development tapered off.

You are so stuck in you rown self-pity that you actually can't think straight..after buyiung a $5000 car, you all of a sudden want it to behave like a $20000 car...why didn't you pay attention to what you're buying ? Anyway, you can have it modded...

Feeling that WD have dropped the support and actually KNOWING FOR THE FACT that they have dropped it are TWO DIFFERENT THINGS...
you are assuming that WDTV2 code will be completely new, because you are ignorant...Do you really think they will rewrite the code and in doing so drop the WDTV1 development because you think that is how things work...???? Actually, the code will be almost the same so what they're programming into WDTV2 can be utillized in WDTV1, hardware permitting...so if they are developing more jump increments than the 10 minute one, they are doing it for the both devices so it may take a bit more time to polish the code...it's parallel...

WDTV2 will probably feature some network support, but will be more expensive than WDTV1 - they MAY keep the two options = a cheapo WDTV1 for basic users, and WDTV2 for the advanced...note how I used the word MAY, because, just like you, I DON'T KNOW WHAT WD WILL DO OR NOT DO...

I sincerely think WD and Scott in particular just dropped out of the forum because they can't waste their energy and time on your pointless and useless bickering and explaining every step of the way in making a FW and enter a debate with the likes of you...

corrected 24Hz support, more jump increments and possibly a precise time jump are a must, yes, as well as more info on the file being played, but it can be used to its purpose without them....

fourtwenty2009

06-20-09, 07:22 AM

I sincerely think WD and Scott in particular just dropped out of the forum because they can't waste their energy and time on your pointless and useless bickering and explaining every step of the way in making a FW and enter a debate with the likes of you...

I got here 3 days ago. GuyWD and Scott seem to have packed their bags long before then. And I think you're giving me too much credit. Scott and GuyWD make their own decisions I'm sure, they don't take their cues nor will they be intimidated "by the likes of [me]." I'm just one of many unsatisfied customers.

They're not ignoring me by their absence they're ignoring a whole community here. And they are always welcome and able to provide whatever level of support, rebuttal, comments or updates to the community as they see fit or able. That kind of thing tends to speak for itself.

So congratulations on your attempt at a personal slight, but anyone with even a passing familiarity with customer service and support knows it involves a lot more then recoiling at unhappy customers or sitting around on your laurels and waiting for satisfied customers call in and shower you with praise, roses and kisses. (Ok, maybe just Mytbyte and xj0hnx.)

oliverjg

06-20-09, 07:33 AM

XJ0hnx,

Its pointless to go back and forth with some people....I think many should just start adding to thier ignore lists, this way people can avoid those who ONLY post negative and don't add constructive comments. I know personally my ignore list has been growing daily.

While I usually dont look at post counts, we have had a rash of low number negative only posters here lately. If people decided to be constructive about thier criticisims, things might go a little more smoothly.

As far as this current firmaware goes, its a freakin beta, and is one in a few steps, it is not the final so people need to relax. The fixes in this firmware were needed for a large segment of non english speakers and this seemed to have worked for them. While there are still things that need to be fixed, Ill take a line from "What about Bob", Baby Steps to get things fixed.

At thins point I wouldnt be surprised if WD pulled releaing beta firmwares for our community, obviously people have forgotten the purpose of these pre releases and are taking them as final firmwares.

3 years on avs and i never really had to use ignore list much. because of this forum, after 3 negative posts with nothing constructive, i add that person to my ignore list. i hope everybody will do this from now on. responding to these people in any way just brings in more of the same. if they are completely ignored, maybe they will just go away. in any case, all these people on the ignore lists makes it easy to read these threads since they are a lot shorter. new people coming in should remember that this is not the wd complaint department. this forum is just wd users helping other users out.

btw: i have tested the various file types i have with the current firmware and they all work well...

1080p mkv with avc/vc1/mpg2 with ac3 audio. mpg files. mp4. wma, mp3...

when i first purchased the wd player it didn't have vc1 in mkv files or the nice thumbnail interface. i "put it in the closet" and bought a popcorn hour. now it is back out of the closet and used as a portable player. my parents also have one and like it a lot... no complaints.

the popcorn hour will go on ebay soon. i found something i like better. but, i am keeping the wd for a portable player.

macaddy

06-20-09, 07:52 AM

Hummmmm, I just installed the new firmware thinking that the songs on the albums I've got on my WDTV would play in the order they're on the album but they're still in alphabetical order!

In media library mode they're in a mess with 3 copies of every song on some albums and a mix of song titles and "track 4, track 5 ..." etc on other albums. Still all in alphabetical order! That's from cds that I ripped too, not from downloaded stuff.

With media mode turned off everything is correct except the song order which is still alphabetical.

Did I just misunderstand what they did or did they really do nothing useful as far as the music playing part of WDTV is concerned?

I don't speak Greek or Korean so I can't comment on that part!

JojieRT

06-20-09, 10:57 PM

I agree, or else introduce a buy-back program so I can offload this piece of junk and all the fanboys in this board can live happily ever after.

||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

please fix the mkv sync issues

im going blind using firmware 1.02.03 while reading the subtitles without borders

||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

Afrsa

06-21-09, 12:14 AM

Xj0hnx... facts are facts... live with it...

Bugs fixed in 1.2.08 and 1.02.10 (excepting subs fix) = 0

New features added = 0

Simple as that... and now you can shout and cry all over here with your (probably WD paid) arguments...

hiendas

06-21-09, 02:35 AM

Please WD ,
concerning HD AUDIO playback, do not forget to fix the spdif 24bit/96KHz issue. Also the 24bit/88.2KHz one (!!!).
Why WD TV downsamples HD music files (wav, flac) ?

silvom

06-21-09, 03:44 AM

My dear WD fanboys xj0hnx and mytbyte - in what state would be in your opinion the curent FW level (1.0.0 ?) without "whiners" ???

foetus

06-21-09, 04:01 AM

if anyone is in need for 1.02.08 firmware
to downgrade from 1.02.10
you can find it here
http://www.mediafire.com/download.php?1yzm4moyyyi

markrubin

06-21-09, 06:41 AM

posts deleted: please limit your posts to technical issues:

please don't attack other members

nindita

06-21-09, 06:57 AM

is this product avaiable on market?

fourtwenty2009

06-21-09, 07:01 AM

is this product avaiable on market?

Yes.

subuteo

06-21-09, 11:21 AM

It seems that many people are upset with the fact that WD decided to fix the crippled Greek subs support introduced with the 1.02.xx series of firmware but let's look at the facts

In the Official Customer Feedback page (http://wdtv.uservoice.com/pages/17442-general)the feature request is as of today like this:

Top 10 feature list of the official WD uservoice thread

1. Full DVD ISO support -> officialy planned
2. Support fot network adapter /share -> under review , so status unknown'
3. Downconvert DTS to stereo , planned for the next hardware release. Cannot be done in the current gen. So, it cant be done!
4. USB power off. DONE! (The LED cannot be switched off, alas)
5. Copy Files -> planned
6. Better Mkv compatibility ->planned
7. Go to precise time ->under review
8. Subtitles features (colors, bold, italics etc) ->planned
9. Blue ray subs -> status unknown
10. Fix Greek Subs bug -> DONE!

So if we exclude the "cannot be done/under review/unknown/done" things the Greek Subs request was the 5th more popular request planned and it was an easy one to fix , so they fixed it first!

Another interesting statistic is that 3 out of 10 , from the top 10 features are subtitle related , so the subtitle functionality is more important than the native english speakers may think!

mytbyte

06-21-09, 11:41 AM

My dear WD fanboys xj0hnx and mytbyte - in what state would be in your opinion the curent FW level (1.0.0 ?) without "whiners" ???

Constructive criticism is the way, and it all started that way, (WD listened and Scott attended the Forum) only to turn into whining and attacking WD and telling how they sucked for the umpteenth time, since you think you know how much time it should take to do bug-fixes and implement new features...

I'd just like to remind everyone that Popcorn Hour's FW is the matter of 2 years of bug-fixing to reach the current state of affairs..since WD couldn't "steal" the NMT code, they had to start from scratch...

Anyway, you know all of that but just choose to ignore it..."any-other-media-player-fanboy, you"!

sda_gr

06-21-09, 03:14 PM

dohanotoha

06-21-09, 05:11 PM

Again , please add support for Arabic subtitles .

More than 750.000.000 million people speak Arabic . I'll keep saying that until they do .

mytbyte

06-21-09, 05:19 PM

Again , please add support for Arabic subtitles .

More than 750.000.000 million people speak Arabic . I'll keep saying that until they do .

Yes, that's weird, the only explanation being that they didn't sell enough in Arabic-speaking countries to warrant support or they didn't legally enter the market and the available units are a gray import...

I believe it was primarily just a US/EU device that got out of control :D

Pennhaven

06-21-09, 06:07 PM

...More than 750.000.000 million people speak Arabic . I'll keep saying that until they do .
A valid point. But I think you actually mean either 750 million or 750,000,000 not 750,000,000 million. :)

macaddy

06-21-09, 06:30 PM

Again , please add support for Arabic subtitles .

More than 750.000.000 million people speak Arabic . I'll keep saying that until they do .

:eek: Did 750,000,000 Arabic speaking people buy the WDTV?

macaddy

06-21-09, 06:36 PM

Another interesting statistic is that 3 out of 10 , from the top 10 features are subtitle related , so the subtitle functionality is more important than the native english speakers may think!

This is true! I'm more than a bit surprised at how many people use subtitles!

ShinAbo

06-21-09, 08:45 PM

Hi guys
this is my first post & i hope this info is useful , i just found out by chance that u can actually us Arabic subs in Wd tv ! just use (SUB+IDX) files and it will play the font nicely . srt subs will not show.
hope that helps
:)

SheldonGoldwing

06-21-09, 08:48 PM

a big jerk

06-21-09, 08:57 PM

A valid point. But I think you actually mean either 750 million or 750,000,000 not 750,000,000 million. :)

Yea... I thought Arabs invented Algebra or something.

ced888

06-21-09, 09:32 PM

Is the lack of Full DVD ISO Support the reason my I have to play each VOB file? I put my DVD's in a folder with the name of the folder the same as the movie name. I put my jpg cover in that folder. when I open it to play it I get the 4 or 5 VOB files listed. I have to click the first one and when it's done the next one etc. I hate it! Is there any other way???? Please....
Thanks,
Sheldon
Sheldon,

When you want to play continously all the VOB files in the folder, you choose the first VOB fille then press the "Play" button not "Enter" button then it will play the VOB and move on to the next VOB and so on and so forth.

ced888

06-21-09, 10:21 PM

I have been a silent member of this forum for quite some time now and am a satisfied owner of a WDTV. I guess, it all depends on what you use it for, what is your set-up and what media files you are playing.

The downgrading to Stereo never was a problem for me because I have an audio receiver hooked up to my WDTV via optical cable. Subs were never a problem for me because I only watch english movies or movies in my native tongue. Also, I never got used to watching movies with subs, it actually is distracting for me to read while watching (again matter of preference).

I only play MKV, VOB, AVI, MP3s which all play well in my WDTV. It does have some hickups (the green screen) which I find annoying but the files do skip when played on my PC so the file is the issue here. But having WDTV recover from the green screen on its own would be nice (without needing to do a FF then play). But those files that have hickups represent just 2% to 5% of my movie collection (I have 3Terabytes of movie collection, so far).

I know the limitations of the device and for the price I am contented with it. Again, maybe because of my usage. I know there could be improvement, and I know that WD team is making improvements by constantly releasing versions.

whiteboy714

06-21-09, 11:26 PM

dangerdoc1

06-22-09, 12:20 AM

Again , please add support for Arabic subtitles .

More than 750.000.000 million people speak Arabic . I'll keep saying that until they do .

Chinese* (937,132,000)
Spanish (332,000,000)
English (322,000,000)
Bengali (189,000,000)
Hindi/Urdu (182,000,000)
Arabic* (174,950,000)
Portuguese (170,000,000)
Russian (170,000,000)
Japanese (125,000,000)
German (98,000,000)
French* (79,572,000)

Just in case anybody is interested.

oliverjg

06-22-09, 12:25 AM

Chinese* (937,132,000)
Spanish (332,000,000)
English (322,000,000)
Bengali (189,000,000)
Hindi/Urdu (182,000,000)
Arabic* (174,950,000)
Portuguese (170,000,000)
Russian (170,000,000)
Japanese (125,000,000)
German (98,000,000)
French* (79,572,000)

Just in case anybody is interested.

English speakers - we need to get out there and make some babies. Stop wasting time on internet forums and go do the deed.

we are only 10,000,000 behind the Spanish. lets get 'er done.

techflaws

06-22-09, 01:38 AM

More than 750.000.000 million people speak Arabic.
So what?

I'll keep saying that until they do .
It's a good thing we don't have to read it then. Gosh, never had to killfilter that many people as on this board.

joshjoshlol

06-22-09, 05:05 AM

Wow, I didn't even realize that WDTV had another prerelease upgrade until 15 minutes ago. ScottWD's twitter was where I thought these sorts of things were first announced, but he has been silent for a few weeks. The WD twitter feed also made no mention...

Too bad I had to come in here to find out about it, only to be exposed to all this baseless squabbling and vitriol littering most posts.

Bah-Humbug

06-22-09, 05:33 AM

...snip

Too bad I had to come in here to find out about it, only to be exposed to all this baseless squabbling and vitriol littering most posts.

Might be why they don't bother being part of the community currently...

Although i would personally like to see full dvd iso support over more subs, i'm sure they want to sell more units to the folks that need said subs, so therefore they prioritize.

/still using 1.01.03 for the hub support and aggregate ability
//turning off the subs first is a pain though

gucky

06-22-09, 06:40 AM

In my opinion the most of the discussion around here is caused by a lack of communication from WD site. On my personal wish list the DVD menues #1 and USB hub #2. But yes I know thats nothing what was promised by WD and anyway Im disappointed not to have. I understand perfectly if they fixed sub-titel problems. Esp. for a country like Greece and South-Corea. In that countries there is a high competition and the people are willing to spend money. I can also understand a bit why Arabic isnt there so far. Yes there is a huge amount of people they speak but how big is the market who really will buy such products? I dont know but ist seems WD see the priorities. Of course there can be just technical problems behind why its not available.
Anyway it would be really helpfull for everyone, I think, if WD would give more information. Like what will definitley come or not and when, what is planned and what does it mean?And perhaps also give some hints why it is difficult to implement and so on. Just that everyone has a chance to see they listen and they willing to improve in one or the other point.

swashbuckle

06-22-09, 07:03 AM

this post was really out of the blue:-

is this product avaiable on market?

somehow i found it funny in the midst of all the heated discussion :o

dohanotoha

06-22-09, 07:47 AM

Yes, that's weird, the only explanation being that they didn't sell enough in Arabic-speaking countries to warrant support or they didn't legally enter the market and the available units are a gray import...

I believe it was primarily just a US/EU device that got out of control :D

It's sold officially in my country through an authorized dealer . The internal warrenty is written in Arabic . I even registerd My WD online . It's all official :)

dohanotoha

06-22-09, 07:48 AM

Chinese* (937,132,000)
Spanish (332,000,000)
English (322,000,000)
Bengali (189,000,000)
Hindi/Urdu (182,000,000)
Arabic* (174,950,000)
Portuguese (170,000,000)
Russian (170,000,000)
Japanese (125,000,000)
German (98,000,000)
French* (79,572,000)

Just in case anybody is interested.

I am sorry . My mistake . But 174 millon is quite large number ;)

dohanotoha

06-22-09, 07:51 AM

So what?

It's a good thing we don't have to read it then. Gosh, never had to killfilter that many people as on this board.

Why are you angry ? You bought the device and you have your demands . I have mine,too . you should respect my point of view , as much as I do .

Other wise , don't bother replying:mad:

VisionHD

06-22-09, 07:54 AM

Still no custom aspect ration/vertical video size option...

Ron Jones

06-22-09, 10:51 AM

Chinese* (937,132,000)
Spanish (332,000,000)
English (322,000,000)
Bengali (189,000,000)
Hindi/Urdu (182,000,000)
Arabic* (174,950,000)
Portuguese (170,000,000)
Russian (170,000,000)
Japanese (125,000,000)
German (98,000,000)
French* (79,572,000)

Just in case anybody is interested.

I don't know where your numbers came from, but HERE (http://en.wikipedia.org/wiki/List_of_languages_by_number_of_native_speakers) is another set of estimates that seem more complete and perhaps more realistic.

oliverjg

06-22-09, 11:08 AM

I don't know where your numbers came from, but HERE (http://en.wikipedia.org/wiki/List_of_languages_by_number_of_native_speakers) is another set of estimates that seem more complete and perhaps more realistic.

cool! english has moved into second place. i guess my previous request for english speakers to go home and make babies paid off. what happened to Spanish? dropped to 4th place. :D

dangerdoc1

06-22-09, 01:35 PM

I am sorry . My mistake . But 174 millon is quite large number ;)

A lot more than Greek!

sda_gr

06-22-09, 01:55 PM

Meaning??

What is it with you guys??

oliverjg

06-22-09, 02:09 PM

http://en.wikipedia.org/wiki/Greek_to_me

greenwoodiana

06-22-09, 02:42 PM

I don't know where your numbers came from, but HERE (http://en.wikipedia.org/wiki/List_of_languages_by_number_of_native_speakers) is another set of estimates that seem more complete and perhaps more realistic.

The same URL but in Spanish the numbers are different in French are different in ....... are different :D

subuteo

06-22-09, 06:09 PM

It seems that some people are frustrated that the latest firmware focused on correcting , the infamous "Greek Bug" that corrupted the greek subtitle functionality (Greek subs were displayed correctly in the early firmware versions 1.01.xx )

Furthermore , many are wondering why the Greeks and not the Arabs? After all the Greek community are 15-20 milion compared to 200 milion arab speaking .

This is a fair argument , but lets not forget that in the official WD feature petition , the always loud and noisy Greeks :) were making a mess , cry-babying three months now and so, the Greek Subtitle functionality was always in the World-Wide Top Ten Feature List. Alas, the Arabs were not as loud , as their fair (and maybe higher priority) argument never reached the top-10!

So the moral of the story is : ASK AND YOU WILL BE GIVEN ;)

(After all, it was a minor bug. There were unofficial hacks that restored the subtitle functionality a long time now, but this is "the real thing")

subuteo

06-22-09, 06:25 PM

A small story for all the English-speaking fellows that may wonder : "Hey , whats the story with all these subtitle nonsense. Why is this important to them? What are they , some kind of weirdos? "

So here it is :

The American / English TV Shows and Movies marketed world-wide to almost 6 Billion people but only half a billion of them are speaking English! How's that possible? With to ways

1. Most of the Countries "dub" the original voices of the actors so e.g. Tom Cruise seems to speak chinese. The result , in my opinion , is very intrusive to the original piece of art because 50% of the original artistic product (the sound) is lost
2. The remaining countries use subtitles extensively to all "foreign" program (native to you my friends)

Well, Greece is traditionally a subtitling country. Everybody LOVES American/English Series and Movies and everybody prefers to view them with a subtitle visual aid , even so that the 80% of the Greeks speak English fluently as a second language.

What happened in the last few years is that with the rising popularity of the Internet there is a thriving community of volunteering subtitlers that produce a Greek subtitle only 2-3 hours after a show airs in USA!!

The subtitle then is distributed with the methods we all know along with the movies / series. only hours after the original broadcast!

thomfam

06-22-09, 06:45 PM

Is the lack of Full DVD ISO Support the reason my I have to play each VOB file? I put my DVD's in a folder with the name of the folder the same as the movie name. I put my jpg cover in that folder. when I open it to play it I get the 4 or 5 VOB files listed. I have to click the first one and when it's done the next one etc. I hate it! Is there any other way???? Please....
Thanks,
Sheldon

There is a freebie called JoinVobFiles (Just Google it) which quickly joins all your vob files into 1. I found I still had a small gap between Vob files when hitting "Play" after ripping a DVD. This 222kb tool fixed that for me.

vanylapep

06-22-09, 06:46 PM

I support the heavy subtitles support by wdtv support team!

mytbyte

06-23-09, 03:54 AM

Luckily, the 4 million Croatians fit into the large group of countries using Latin script and Central European encoding so we were catered for a long time ago, while being virtually silent LOL...but...support wasn't there from the start, i.e. Mighty Microsoft managed to push its own Windows 1250 codepage which messed things up...most subtitle releases use the Win 1250 codepage because, initially most subs were meant to be played on a Windows PC...2 mins of hate for Microsoft!!!

gonzalesdlx

06-23-09, 05:17 AM

Can anyone send me a link for firmware 1.02.08???

Rapidshare

WDTV Firmware 1.01.02 (http://rapidshare.com/files/247658529/WD_Firmware_1.01.02.zip)
WDTV Firmware 1.02.00 (http://rapidshare.com/files/247658581/WD_Firmware_1.02.00.zip)
WDTV Firmware 1.02.03 (http://rapidshare.com/files/247658651/WD_Firmware_1.02.03.zip)
WDTV Firmware 1.02.04 (http://rapidshare.com/files/247658891/WD_Firmware_1.02.04.zip)
WDTV Firmware 1.02.06 (http://rapidshare.com/files/247658952/WD_Firmware_1.02.06.zip)
WDTV Firmware 1.02.07 (http://rapidshare.com/files/247659042/WD_Firmware_1.02.07.zip)
WDTV Firmware 1.02.08 (http://rapidshare.com/files/247660222/WD_Firmware_1.02.08.zip)

And a few DTS/Dolby Test Sounds (Vob files):

Testsounds Netload (http://netload.in/dateirFL7aaRNXl/DDTSTS.zip.htm)
Testsounds Rapidshare (http://rapidshare.com/files/247666008/DDTSTS.zip)

/cheers

GreenDream

06-23-09, 08:27 AM

Furthermore , many are wondering why the Greeks and not the Arabs? After all the Greek community are 15-20 milion compared to 200 milion arab speaking .

The real relevant number isn't the number of people that speak a certain language, it's the number of WDTVs sold to those communities. Let's face it some countries are poorer and less technologically advanced than other countries. Consequently, even if those poor countries have a large population, they're not likely to buy as many techno gadgets as more affluent countries.

Steel A Jeeg

06-23-09, 11:06 AM

I was posting here a while back about multi-line subtitles not displaying properly. I'm sad to see that it isn't fixed yet, but it's no big deal. I'm really disappointed that GuyWD and ScottWD don't seem to be around anymore. I had a lot more confidence in the product when we actually had a voice that we could interact with.

whiteboy714

06-23-09, 12:29 PM

Afrsa

06-23-09, 01:06 PM

All people do here is talk s**t now. At least a large number of them. Its not hard to figure out why they don't come here.

Then is good to know that WD is not posting here no more just because some people here are complaining because of bugs that are not fixed in almost 7 months for the player they bought.
Believing in your statement, its a well mature decision from WD! ;)

delphiguru

06-23-09, 03:39 PM

Which is last FW without problem of Audio not Sync ?

1.02.08 / 10 is not usable for me.

Afrsa

06-23-09, 04:23 PM

Which is last FW without problem of Audio not Sync ?

1.02.08 / 10 is not usable for me.

I think is 1.02.03... ;)

dohanotoha

06-23-09, 04:46 PM

Bah-Humbug

06-23-09, 04:48 PM

I think is 1.02.03... ;)

You will need to turn off subtitles with this version, if need be, as there is no option in the settings for it.

I know, i have to turn them off every time i watch an iso.

dohanotoha

06-23-09, 04:50 PM

whiteboy714

06-23-09, 07:42 PM

Then is good to know that WD is not posting here no more just because some people here are complaining because of bugs that are not fixed in almost 7 months for the player they bought.
Believing in your statement, its a well mature decision from WD! ;)

Why would they come on here just to get bashed?? Its not going to get the bugs fixed any faster. I'm sure they stop by now and then. I dont care enough to look them up on here and see if it shows that in their profile.

But yah when a bunch of guys like you are just going to jump down their throats why bother.

There cant possibly be any other reason that they just stopped coming here all of a sudden.

fourtwenty2009

06-23-09, 07:45 PM

All people do here is talk s**t now. At least a large number of them. Its not hard to figure out why they don't come here.
There cant possibly be any other reason that they just stopped coming here all of a sudden.

GuyWD and ScottWD can speak for themselves, they don't need you to do it for them in repetitive posts. I think we get what you think your point is. :rolleyes:

Afrsa

06-23-09, 07:53 PM

Why would they come on here just to get bashed?? Its not going to get the bugs fixed any faster. I'm sure they stop by now and then. I dont care enough to look them up on here and see if it shows that in their profile.

But yah when a bunch of guys like you are just going to jump down their throats why bother.

There cant possibly be any other reason that they just stopped coming here all of a sudden.

They stoped coming here because of users that complain... no, jump down their throats, about bugs? :D LOL!

Oh poor, poor WD... who can save you and the WD TV (who made you even richer), safe from those nasty costumers... oh the humanity!!! :D

fourtwenty2009

06-23-09, 07:54 PM

Oh poor, poor WD... who can save you and the WD TV (who made you even richer), safe from those nasty costumers... oh the humanity!!! :D

It's a pigeon, it's a paper airplane, NO! It's Whiteboy714!

jwc.avs

06-24-09, 06:01 AM

I would like to thank Volunteer Moderator, markrubin, for his help in getting rid of some of the most obnoxious, abusive, rude and disrespectful members in the WDTV threads. See his post #125 in this thread. It has been almost three days now and not a single post by any of the THREE WORST (imho) members (normally, between the three of them, it was impossible to read more than 5 to 10 posts without seeing at least one of their posts). Hopefully they are gone for good. I had ALL OF THEM on my IGNORE LIST anyway.

Thanks again markrubin

OTHER MEMBERS:

Let's not turn this into censorship due to small, respectful disagreements

... BUT ...

Please heed the advice given by members Ph8te and oliverjg earlier in this thread and put the really obnoxious, abusive, rude and disrespectful members on your IGNORE LIST. PLEASE ... DO NOT FEED THE TROLLS!!!

BEFORE putting posters on your ignore list, REPORT them first so the Admins/Mods can decide what (if any) action to take with regard to the reported poster (ie. warning, suspension for x # of days, or permanent banishment ).

Thank you for your time,
jwc.avs
__________

whiteboy714

06-24-09, 07:54 AM

It's a pigeon, it's a paper airplane, NO! It's Whiteboy714!

Oh man that is hilarious. WTH, are you trying to clown, because I'm really offended.

moolala

06-24-09, 11:10 AM

if WD not checking wish/bug lists then maybe current release is only place to comment...I apologize (however it's still much more productive than all the other whining and off-topic posts typically contained).

multi-channel AAC continues to be prob if your WD is set to digital because of all other AC3 and DTS content...so:

1. if we can't have menu that allows format-specific indicator for digital/stereo audio output, can we at least have a discrete code for our unified remotes that would allow for toggling between digital/analog audio...because interrupting the movie and navigating the menu is a PITA....and....there continues to be a sorting sequence BUG in the recently viewed movies list (when more than one drive connected) that makes return navigation even worse. (if this new beta has resolved please advise)
note: if there is a decent conversion tool out there I would consider changing audio to AC3

2. auto-detecting framerate...why is this not a higher priority ?? ...and if we aren't getting it can't we at least get INFO screen that details more mediainfo-type specs for the files so we can muck with it manually more easily ??

3. On a lesser note...(but probably EASY to do)...how about ability to associate .txt file or something that would allow us to bring up movie description details/attributes...year, plot, actors, etc... (if there is a standard filetype, all the better because we won't have to create manually, just include it in the folder)......some of us have way too many titles to make blind selections...and it is even worse for any other visiting family/friends who try to use it)

BUGS...or...NOT BUGS: probably worth mentioning that I had recent experience where ALL the transport buttons either did not respond at all or had ridiculously inconsistent operation...(and maybe some slight sync issues too)...I had maybe 65g avail on a 500g drive but I decided to lop off folder that contained about 40g of files...WDTV functioned 100% aok immediately after...I then resync'd which added the folder/files back onto the drive...and everything continued to work totally fine...many have complained about variety of similar symptoms previously where they thought their remote wasn't responding, etc....anyhow, just wanted to make point that where possible it is maybe good idea to refresh content on drive before spending umpteen hours trying to document or troubleshoot any suspiscious performance issues with it.

ENJOY...ps, it's summer, roll with it !!

GuyWD

06-24-09, 01:48 PM

moolala

06-24-09, 02:07 PM

Hi guys,

I do encourage you all to keep reporting bugs. Your feedback and bug reports are very helpful. I'm sorry if I don't post here as often as you would like, but working on tracking down bugs keeps me and my colleagues very busy. ;)

even quick blurb like that (THANKS) is helpful because it is good to know any additional efforts spent at our end defining issues in more precise detail is not a complete waste of our time.

mytbyte

06-24-09, 04:22 PM

I think that GuyWD showing himself here means something, i.e. buries all those previous insinuations of WD abandoning WDTV development...

gmanvbva

06-24-09, 04:26 PM

thanks, i was watching the thread for this.

/leaving now... Till next release anyways...

+1

gmanvbva

06-24-09, 04:42 PM

I think that GuyWD showing himself here means something, i.e. buries all those previous insinuations of WD abandoning WDTV development...

Actions tend to speak louder than words...

I think it is fair for many people to be disappointed in the lack of response on core issues of the WDTV (24hz, audio sync, etc.).

ender_01

06-24-09, 04:44 PM

Afrsa

06-24-09, 04:55 PM

I asked in the other thread, but I am using firmware version 1.0102, because when I tried 1.0207 (official version) it did not work for me, the audio is out of sync in mkv videos. Is this a known bug (obviously, since it is mentioned on this very page), and are there any plans to fix it?

I also upgraded to 1.0210 beta, thinking it may have been fixed, but the audio is still out of sync.

So I've downgraded back to 1.0102, probably forever I'm guessing, as it works great. Too bad the newer versions are buggier than the older ones!

They are working on it... lets see the next beta... I hope they adress this issue asap! ;)

Edit:

I saw 3 movies without sync issues the last days... so I cant find a pattern for the base problem... as the files seems similar to the ones that had sync problems... I need more time for watching movies! :D

joshjoshlol

06-24-09, 11:12 PM

It's nice to see GuyWD around again, and to see that the Uservoice page has been updated following the new prerelease. Lots of new things are tagged as "started," so it gives me hope that concerns will be addressed before the WDTV2 comes out in a few months.

But, uh, GuyWD: This right here (http://wdtv.uservoice.com/pages/17442-general/suggestions/183020-support-hide-advanced-substation-alpha-ass-code-tags). Please? I can promise you that your sales would spike from the anime fansub watching community if you could get this one going.

GuyWD

06-24-09, 11:52 PM

Check that link again.

joshjoshlol

06-25-09, 12:33 AM

Haha, awesome! This definitely made my day. 'Ask and ye shall receive,' huh? Thanks for adding it to the planned list, GuyWD.

winneo

06-25-09, 12:56 AM

Hi i want to know if WD TV Media Player support RMVB? On http://www.wdc.com/en/products/wdtv/
IS the ArcSoft Update saying that it have RMVB format supported?
Can anyone tell me? Thanks

aoprea

06-25-09, 01:40 AM

Ph8te

06-25-09, 03:01 AM

GuyWD please teel us what is mean Planned on decode-dts-to-stereo-downmix

http://wdtv.uservoice.com/pages/17442-general/suggestions/185763-decode-dts-to-stereo-downmix

it's planned to introduce in curent wdtvhd or in second version of player ?

WHile I HIGHLY doubt it will come to fruition due to the licencing involved in getting DTS downmix, IMHO the "Planned" tag means exactly what it says. They plan to add it, but there is no ETA and the work has not started yet to bring it to the player. I am not sure how that particular site works though, and those tags might get auto added. As you can see even some of the things that will never come to the player due to hardware limitations are tagged as "Planned".

oliverjg

06-25-09, 07:09 AM

WHile I HIGHLY doubt it will come to fruition due to the licencing involved in getting DTS downmix, IMHO the "Planned" tag means exactly what it says. They plan to add it, but there is no ETA and the work has not started yet to bring it to the player. I am not sure how that particular site works though, and those tags might get auto added. As you can see even some of the things that will never come to the player due to hardware limitations are tagged as "Planned".

for features like dts and even the number one requested feature, it would be nice to know if the current product will support it or not. it just says "planned". i have been telling people not to buy a wd player for .... well... ever since i bought one to evaluate it. if full dvd menus will be supported in the current product then i will start recommending the player. at the moment, all i tell people is "it has potential but if i were you i would wait". because of the way they worded responses for "planned" features, i am assuming "planned" means planed for a future product for everything until they specifically state it is planned for current product.

pin87a

06-25-09, 07:20 AM

Check that link again.

Glad to see some support from Western Digital on this!

Any change you can take a look at the color decoding issue?
It's not as popular as the new feature requests, but it's an issue that really affects the usability of this product.

http://wdtv.uservoice.com/pages/17442-general/suggestions/184456-fix-color-decoding-error

fourtwenty2009

06-25-09, 08:22 AM

GuyWD please teel us what is mean Planned on decode-dts-to-stereo-downmix

http://wdtv.uservoice.com/pages/17442-general/suggestions/185763-decode-dts-to-stereo-downmix

it's planned to introduce in curent wdtvhd or in second version of player ?

+1. Can we get a clear idea of what WDTV's position is on the top #5 priorities on User Voice? Whether or not #1-5 is being worked on, is it expected for the current hardware (WDTV) or future hardware (WDTV2?), and an ETA (rough, ie. Q3 2009, Q1 2010). This would help fill the vacuum for information which is currently filled only with noise and speculation. People could in the future directly quote or refer to that post to avoid further fruitless debates.

GuyWD

06-25-09, 11:48 AM

Glad to see some support from Western Digital on this!

Any change you can take a look at the color decoding issue?
It's not as popular as the new feature requests, but it's an issue that really affects the usability of this product.

http://wdtv.uservoice.com/pages/17442-general/suggestions/184456-fix-color-decoding-error

I'm looking into it.

+1. Can we get a clear idea of what WDTV's position is on the top #5 priorities on User Voice? Whether or not #1-5 is being worked on, is it expected for the current hardware (WDTV) or future hardware (WDTV2?), and an ETA (rough, ie. Q3 2009, Q1 2010). This would help fill the vacuum for information which is currently filled only with noise and speculation. People could in the future directly quote or refer to that post to avoid further fruitless debates.

I'm very sorry, but I cannot comment. My purpose here is to gather more information about bugs.

fourtwenty2009

06-25-09, 11:50 AM

I'm very sorry, but I cannot comment.

In the absence of any proof or suggestion otherwise, I'll assume WDTV is not planning to support the most demanded features for the current hardware.

CineFreak

06-25-09, 12:30 PM

Actions tend to speak louder than words...

I think it is fair for many people to be disappointed in the lack of response on core issues of the WDTV (24hz, audio sync, etc.).

Bingo!
I don't care how many times (whoever from WDTV) replies on this site, unless they actually answer a question, or fix re; 24hz, audio sync, etc.
Don't state I'm only here to gather "Bug's" info, state also the truth as to where you are on these bugs and an E.T.A. as to when they may or may not be fixed.

Simply put, this could be a great lil' unit, but enough already of the mickey mouse fixes (yes I know subtitles are important to some) but fix the core problems or be honest and upfront and tell us they won't be included untill the next WDTV 2 model,,,,,,,

Stating;
"I'm looking into it".:confused:
and then
"I'm very sorry, but I cannot comment. My purpose here is to gather more information about bugs".:rolleyes:

Seems to be very vague and downright aloof, if you can't comment then please do your job gathering the bugs, sending them to "Research & Development", then have a proper Spokes Person from "Public Relations" be the individual to actually do what you have not, give us concise info and dates.

Don't get me wrong I have this unit and it has great potential but enough of the duck & cover, fix the issues as above or state the obvious. In reality WD could sell many units but ppl are now looking at the competition due to the rederick we're getting from them regardless of the $99 cost.

Jessica :)

whiteboy714

06-25-09, 12:38 PM

In the absence of any proof or suggestion otherwise, I'll assume WDTV is not planning to support the most demanded features for the current hardware.

Always a pessimist eh'. You might be right, we know that the bottom line is $$$ and it will surely sell more products if people think these features/bugs will be fixed in the near future.

Oh well I guess we just have to wait and see.

mytbyte

06-25-09, 12:56 PM

It's never enough for some people...

by purchasing WDTV, you didn't purchase the right to read development reports twice a week...

fourtwenty2009

06-25-09, 12:58 PM

It's never enough for some people...

by purchasing WDTV, you didn't purchase the right to read development reports twice a week...

On the other hand some people set low or no standards, and expect nothing. It's a good thing we don't trust in these people, or else we'd never have any progress and that would be just wonderful for those kind of people. On the contrary, progress in development and product support depends on people who would ask for it. Enjoy your WDTV mytbyte.

mytbyte

06-25-09, 01:06 PM

On the other hand some people set low or no standards, and expect nothing. It's a good thing we don't trust in these people, or else we'd never have any progress and that would be just wonderful for those kind of people. On the contrary, progress in development and product support depends on people who would ask for it. Enjoy your WDTV mytbyte.

You have an itchy trigger-finger...I had my most pressing issues with WDTV resolved...I was refering to GuyWD showing his head in here to tell us that he just dropped by to collect bug reports and not to promise things...of course he cannot comment, he's just a grunt (no offense!)

macaddy

06-25-09, 02:08 PM

Actions tend to speak louder than words...

I think it is fair for many people to be disappointed in the lack of response on core issues of the WDTV (24hz, audio sync, etc.).

+1

Ironically, I'd have actually been happier with my WDTV if no one from WD posted in these forums and they hadn't set up that uservoice thing!

I've not got any issues with my WDTV but there is some annoyances that I would have lived with if I didn't know that they were listening to customer feed back and setting up sites to vote on features to improve it.

Now that I do know they watch the forums I'm annoyed because they don't seem to be paying any attention to what people are saying, or, if they are paying attention they won't comment on anything.

It's like saying "we'll listen to what you've got to say and let you vote on what you want, then we'll do what we want and won't confirm, deny or explain anything to you!"

How about explaining some things about the uservoice site:

1 .. UNDER REVIEW - Does that mean that if it's rejected it'll be taken off the list?

2 .. PLANNED - Does that mean that it will be in future firmware updates?

3 .. STARTED - Does that mean that it'll be in the next firmware update?

4 .. Why don't you work down the list from the most popular to the least popular ideas?

I'd just like to know because I don't understand the current set up!

Ph8te

06-25-09, 11:09 PM

On the other hand some people set low or no standards, and expect nothing. It's a good thing we don't trust in these people, or else we'd never have any progress and that would be just wonderful for those kind of people. On the contrary, progress in development and product support depends on people who would ask for it. Enjoy your WDTV mytbyte.

Maybe you should just stick with the Egreat (and its threads) as you seem to be very positive about that device...

Ph8te

06-25-09, 11:14 PM

for features like dts and even the number one requested feature, it would be nice to know if the current product will support it or not. it just says "planned". i have been telling people not to buy a wd player for .... well... ever since i bought one to evaluate it. if full dvd menus will be supported in the current product then i will start recommending the player. at the moment, all i tell people is "it has potential but if i were you i would wait". because of the way they worded responses for "planned" features, i am assuming "planned" means planed for a future product for everything until they specifically state it is planned for current product.

DTS is supported by the chipset in the device, its a matter of WD not paying the licencing fee to keep costs down (at least that is the current belief). The same thing with the full DVD menu support (licencing).

If you take alook the admin of the page has put notes to the requests that cant be done do to hardware\software limitations. The above however are more then likely due to cost.

liquidmetal

06-26-09, 12:53 AM

For those with universal remotes, how about some votes? This is so easy for them to provide! Just need votes!

http://wdtv.uservoice.com/pages/17442-general/suggestions/183608-more-remote-ir-codes

techflaws

06-26-09, 03:10 AM

DTS is supported by the chipset in the device, its a matter of WD not paying the licencing fee to keep costs down (at least that is the current belief). The same thing with the full DVD menu support (licencing).
Belief, right. I'm currently testing (http://blog.techflaws.org/2009/06/27/auvisio-true-vision-1080p/) the cheapo Auvisio True Vision 1080p that has network support and full DVD menu support (VOBs and ISOs) and will soon try the Xtreamer. Both of which cost 99,- Euros, same as the WD TV.

I'm still waiting for an official statement concerning missing DVD menu support. Of course I won't hold my breath.

Ph8te

06-26-09, 03:47 AM

Belief, right. I'm currently testing the cheapo Auvisio True Vision 1080p that has network support and full DVD menu support (VOBs and ISOs) and will soon try the Xtreamer. Both of which cost 99,- Euros, same as the WD TV.

I'm still waiting for an official statement concerning missing DVD menu support. Of course I won't hold my breath.

I wasnt able to find a retailer for the Auvisio in the US, the Xtreamer however was listed at ~99 Eruo OR 139USD. $139 USD is at least $40 more then the WDTV which most are getting for about 99$ USD (retails for ~$129 USD.

As it has been said 1 million times over if you are not happy with the player then move on, if its so cheap then either sell it or just go get another player that fits your needs.

BTW there wasnt anything wrong with what I said and was perfectly inline with what has been said int he past, since we have no hard facts we can only speculate on what the reason for the missing features are.

Afrsa

06-26-09, 04:29 AM

I wasnt able to find a retailer for the Auvisio in the US, the Xtreamer however was listed at ~99 Eruo OR 139USD. $139 USD is at least $40 more then the WDTV which most are getting for about 99$ USD (retails for ~$129 USD.

As it has been said 1 million times over if you are not happy with the player then move on, if its so cheap then either sell it or just go get another player that fits your needs.

BTW there wasnt anything wrong with what I said and was perfectly inline with what has been said int he past, since we have no hard facts we can only speculate on what the reason for the missing features are.

And it was said 1 million times that the owners of WD TV dont want to lose money selling the player... they just want support for the player they bought from WD.

silvom

06-26-09, 05:38 AM

And it was said 1 million times that the owners of WD TV dont want to lose money selling the player... they just want support for the player they bought from WD.

+1
And again : my opinion is, that WD Support,Development and Customer relation sucks !!!

NOKIA_LMT

06-26-09, 07:25 AM

cybman

06-26-09, 08:40 AM

the wd has 16mb of flash the firmware is already 13mb

i think that the reason is valid of not enough space....

for a unit of 99€ is a little tricky to have all...

toolman2k10

06-26-09, 10:58 AM

like i feared: WD does NOT listen, nor does it act upon the reports here. the fact that they wont comment on anything at all, keep every response vague and the non-existent presence on their own uservoice site doesnt exactly help in "believing" things will get better.

i think they already lost the race with the new players on the market, but i guess they're very busy with upcoming products trying to make of for the upcoming loss. They wont sell more if they support the current products...they are focusing on next products and basically leave us with our annoying bugs.

I posted a strategy that might work in winning back our trust, send that to WD, but never got any reply....that was my most contributive post ever ;) normally i would just "bitch n moan" :) so i thought why not give it a try.

http://www.avsforum.com/avs-vb/showpost.php?p=16547411&postcount=258

seems it will either be collecing dust soon or moved to the bedroom (if i can live with all the bugs...damn im afraid to even watch a movie with friends in fear of losing sync halfway the movie, i want this thing to get better, not worse !)

The_Worst

06-26-09, 11:43 AM

GuyWD

Can you please comment this: http://i43.tinypic.com/33zfy2e.jpg ???

This image was posted as comment for the DVD ISO menu support topic at http://wdtv.uservoice.com.

It is official WD point of view, or simply stupid someone's joke?

Finally, let us know: Will our WD TV have DVD menu support or not?

Thank you!
It's photoshopped. If you look at other responses on uservoice you'll notice that the grey box is *always* above the line '38 comments | by XXX ' except on that image.

Ph8te

06-26-09, 08:39 PM

GuyWD

Can you please comment this: http://i43.tinypic.com/33zfy2e.jpg ???

This image was posted as comment for the DVD ISO menu support topic at http://wdtv.uservoice.com.

It is official WD point of view, or simply stupid someone's joke?

Finally, let us know: Will our WD TV have DVD menu support or not?

Thank you!

Its a bad photoshop at that as they didnt even use "proper English" when writing out the statement. The least they could of done was put some thought into it to make it look legit.

techflaws

06-27-09, 02:40 AM

As it has been said 1 million times over if you are not happy with the player then move on, if its so cheap then either sell it or just go get another player that fits your needs.
Right, and since when am I obligated to do what you tell me to?

BTW there wasnt anything wrong with what I said.
Nor did I say it was, did I? I just pointed out that I would rather have an official statement on this than to take your word for it.

And let me spell that out again for you: since the price tag in Euros is exactly the same on both players and the Auvisio comes with full menu support and LAN, licensing costs are less likely the reason for WDTV's missing menu support.

monkeyboi

06-27-09, 03:29 AM

Ph8te

06-27-09, 05:22 AM

Right, and since when am I obligated to do what you tell me to?

Nor did I say it was, did I? I just pointed out that I would rather have an official statement on this than to take your word for it.

And let me spell that out again for you: since the price tag in Euros is exactly the same on both players and the Auvisio comes with full menu support and LAN, licensing costs are less likely the reason for WDTV's missing menu support.

CHill out???? I am not the one getting upset or defensive....I never told you to do anything, I made a suggestion, I never even said you HAD to do anything, you are welcome to either follow the post or totally ignore it doesnt make a difference to me.

I totally agree that an official statement would be the best move on WDs part, at this point though I think its safe to assume we are not going to get one.

ehhhh I am done cant believe I got caught up in this back and forth.

oliverjg

06-27-09, 08:11 AM

Hi Guys,

...
I agree, fix the bugs before adding new features,
...

i completely disagree. they should fix some bugs. but, if they don't add features people want, there will be a better product for the same price any time. people will completely stop buying the wd player. there will be no money coming in to wd for bug fixing or new features and the product WILL be dead.

IMO on the surface the "fix the bugs first" idea sounds nice to current owners but in the long run the product will be dead and you will be stuck with it as-is forever. some nice new player will come along and you will be stuck with your crippled dead brick. :confused:

if wd is being smart about things and intend this player to continue to sell, they are probably developing new code that is shared between a new player and the current one. sharing the code will keep the cost down.

if that is what they are doing, it doesn't make sense to spend a lot of time fixing the current code. soon as the new code ships with the new features, the bug fix cycle will start again. they should not waste too much time fixing bugs in the soon-to-be-dead current code base.

they should make sure that the next code they release works BEFORE they ship it. it is too late for the current code. time to move on....

BogdanH

06-27-09, 09:16 AM

i completely disagree. they should fix some bugs. but, if they don't add features people want, there will be a better product for the same price any time. people will completely stop buying the wd player. there will be no money coming in to wd for bug fixing or new features and the product WILL be dead.
....
You care if people stop buying wd player? You care, if there'll be better product/same price on market? You care if money stops comming to wd?
How emotional (assuming you're not wd employee).

Speaking for me (satisfied WDTV owner), I couldn't care less about above. Only performance/price ratio matters and after couple of years, present WDTV player will be history anyway (performance wise). Then I'll buy another media player... and it's up to WD if I'll get their player again -simple as that.

Some posters are saying WDTV has audio sync issue, some are saying WDTV doesn't show colors properly, etc. If true, then this are serious flaws. I can understand, that some of this issues can't be fixed over night. But, as there's no official statement about these issues, we can't know, when (if ever) there will be fixes.
Ok, maybe they (WD team) needs more time... But what about "small features", like increased subtitle fonts? Btw. a skilled WDTV owner made this possible months ago!
Still I believe, right now (and considering price), WDTV is the best media player.

Thanks for reading.

oliverjg

06-27-09, 09:46 AM

You care if people stop buying wd player? You care, if there'll be better product/same price on market? You care if money stops comming to wd?
How emotional (assuming you're not wd employee).

Speaking for me (satisfied WDTV owner), I couldn't care less about above. Only performance/price ratio matters and after couple of years, present WDTV player will be history anyway (performance wise). Then I'll buy another media player... and it's up to WD if I'll get their player again -simple as that.

Some posters are saying WDTV has audio sync issue, some are saying WDTV doesn't show colors properly, etc. If true, then this are serious flaws. I can understand, that some of this issues can't be fixed over night. But, as there's no official statement about these issues, we can't know, when (if ever) there will be fixes.
Ok, maybe they (WD team) needs more time... But what about "small features", like increased subtitle fonts? Btw. a skilled WDTV owner made this possible months ago!
Still I believe, right now (and considering price), WDTV is the best media player.

Thanks for reading.

i don't care about wd at all. i think people here are just clueless about how product development works.

you want bugs fixed? where do they get the money from in your version of reality? is there a good fairy of corporations that hands them money for fixing bugs? last time i checked, they still use new features and new products to provide funds for support.

whiteboy714

06-27-09, 12:05 PM

i don't care about wd at all. i think people here are just clueless about how product development works.

you want bugs fixed? where do they get the money from in your version of reality? is there a good fairy of corporations that hands them money for fixing bugs? last time i checked, they still use new features and new products to provide funds for support.

The thing is that the WDTV sells in brick and mortar stores all across the US (its main market) I see it advertised in the newspaper every week in multiple stores.

These other players are sold from some obscure website (the majority of them) So just because some player can out perform the wdtv, does not me it will touch the wdtv sales.

The common consumer has no idea these other products exist. And us techies or whatever you want to call people that come to sites like this are a tiny fraction of the market.

oliverjg

06-27-09, 12:38 PM

The thing is that the WDTV sells in brick and mortar stores all across the US (its main market) I see it advertised in the newspaper every week in multiple stores.

These other players are sold from some obscure website (the majority of them) So just because some player can out perform the wdtv, does not me it will touch the wdtv sales.

The common consumer has no idea these other products exist. And us techies or whatever you want to call people that come to sites like this are a tiny fraction of the market.

any big corporation in that environment shifts resources to new features/products even before the current product ships.

mytbyte

06-27-09, 04:47 PM

i completely disagree. they should fix some bugs. but, if they don't add features people want, there will be a better product for the same price any time. .

But who says that the next WDTV (2) won't be cheaper than the competition??? WDTV will probably not get any significant new features, it could however get the ones that are being developed for WDTV2 and used for WDTV1 also, hardware permitting.

People are mistaken assuming that WD will not release a new device, especially now that they know what were their mistakes with the first one and the type of competition they are facing...Everyone is playing the "you will go bancrupt if you don't put the features the 5 of us on this Forum would like to see" card...this is childish since WD are not losing ANY MONEY on WDTV so ppl here may as well stop this...

fourtwenty2009

06-27-09, 04:49 PM

But who says that the next WDTV (2) won't be cheaper than the competition??? WDTV will probably not get any significant new features, it could however get the ones that are being developed for WDTV2 and used for WDTV1 also, hardware permitting.

People are mistaken assuming that WD will not release a new device, especially now that they know what were their mistakes with the first one and the type of competition they are facing...Everyone is playing the "you will go bancrupt if you don't put the features the 5 of us on this Forum would like to see" card...this is childish since WD are not losing ANY MONEY on WDTV so ppl here may as well stop this...

IMO WD is naive if they think people in this community are going to fork out a red cent for the WDTV2 after we've all witnessed (and many of us experienced first hand) the pathetic level of product support on the WDTV1.

Can I get a +1 (or an amen!)?

mytbyte

06-27-09, 04:53 PM

IMO WD is mistaken if they think people in this community are going to fork out a red cent for the WDTV2...

Ok that makes about 10 unsold WDTV2 units...as compared to thousands of sold ones :D

whiteboy714

06-27-09, 06:25 PM

IMO WD is naive if they think people in this community are going to fork out a red cent for the WDTV2 after we've all witnessed (and many of us experienced first hand) the pathetic level of product support on the WDTV1.

Can I get a +1 (or an amen!)?

-1

This device has been excellent for me and I will gladly buy more products from WD in the future.

stefanol

06-27-09, 07:08 PM

IMO WD is naive if they think people in this community are going to fork out a red cent for the WDTV2 after we've all witnessed (and many of us experienced first hand) the pathetic level of product support on the WDTV1.

Can I get a +1 (or an amen!)?

-1 as well.

I have been reading this forum for a few weeks from now, and I got tired of not replying to any of complaints.

I am happy with my WD TV. For a device, that costs ~99$, it does exactly what I was expecting from it - play HD movies from external HDDs. I bought it while there weren't even subtitle support for my language, but afterwards they got introduced. Same went for small amount of ref frames being supported. WD Team raised it, I was hoping for more rf allowed in 1080p, but it's not a reason for me to complain - prolly a hardware limitation.

Now, regarding *desired* features. Why the heck you people keep bitching that in new version of pre-release firmware (keyword pre-release) WD Team didn't add DTS downmix to stereo function, support for network adapters nor DVD menu support. Those are actually additional functions... Which WD Team may eventually add. But I don't see a reason to complain with every pre-release firmware that "z0mg no new features WD sux".

In regards to the bugs. Indeed, there exist some bugs. Nevertheless, show me any bugless device.

Audio sync? True, that is a problem (well, not for me, the problems don't occur on any of mine ~80 720p/1080p mkv movies with AC3 tracks), but it surely may take time to fix it.

24hz bug? you have a point. If 1080p24 gives you issues, stick with another resolution/refresh rate until the bugs get fixed.

Changing refresh rate based on source? okay, you have point... but any of you remember how long did Popcorn users wait for it? was it, like, 2 years? Patience is a virtue.

In regards to this, and many similiar posts:
And again : my opinion is, that WD Support,Development and Customer relation sucks !!!

oh wow. indeed it sucks. I bet that every other device's representatives are 24/7 on avsforum, replying to trolls and complains etc etc. I am glad GuyWD is sometimes here, and I am glad that uservoice is up (even though it's not giving immediate results).

I don't really care for the other minor bugs. As I said - my WD TV does what I expect it to do - and with custom firmware even more (eg. movie info sheets). For a 99$ device (as opposing to much more expensive TViX or Popcorn) it's enough.

tl;dr: stop bitching.

Heli Pilot

06-27-09, 07:48 PM

-1

This device has been excellent for me and I will gladly buy more products from WD in the future.

+1

Any small problems aside, it seems the overwhelming forum whining is because WD hasn't turned the WD HDTV isn't something it never was. Ihaven't had any problems, issues? one or two, easily solved or ignored, definitely nothing to waste time crying online about.

oliverjg

06-27-09, 08:05 PM

But who says that the next WDTV (2) won't be cheaper than the competition???

i don't know who says that. why are you asking me?

WDTV will probably not get any significant new features, it could however get the ones that are being developed for WDTV2 and used for WDTV1 also, hardware permitting.

i said the same earlier (part in bold). the first part of what you said above is in conflict with the second.

People are mistaken assuming that WD will not release a new device, especially now that they know what were their mistakes with the first one and the type of competition they are facing...Everyone is playing the "you will go bancrupt if you don't put the features the 5 of us on this Forum would like to see" card...this is childish since WD are not losing ANY MONEY on WDTV so ppl here may as well stop this...

who thinks wd will not release a new device? who is everyone? you quoted my post but i said no such thing.

oliverjg

06-27-09, 08:06 PM

imo wd is naive if they think people in this community are going to fork out a red cent for the wdtv2 after we've all witnessed (and many of us experienced first hand) the pathetic level of product support on the wdtv1.

Can i get a +1 (or an amen!)?

-1 IMO you are flat out wrong.

oliverjg

06-27-09, 08:09 PM

+1

Any small problems aside, it seems the overwhelming forum whining is because WD hasn't turned the WD HDTV isn't something it never was. Ihaven't had any problems, issues? one or two, easily solved or ignored, definitely nothing to waste time crying online about.

no. a lot of the whining is coming from people nit picking over little bugs.

reality is that no big company will waste there time fixing little bugs if they know they are working on a new code/product release. also, it is highly probable that if they are releasing a new product, they will back port some of the features to the existing product.

to add a new feature requires changing the code (call it 2.0.0 possibly co-developed for new product). if they fix a bug in the old code it is just wasted time. the fix will be thrown out with the old code. why bother?

Heli Pilot

06-27-09, 09:46 PM

no. a lot of the whining is coming from people nit picking over little bugs.

Most of the complaints I have seen are complaining about things they wish it did, I mean look at the top ten on Usersvoice, it's almost all feature request, only three bugs, and at least one was fixed. The biggest compliant I see are the sync issues some are having, which can be fixed two ways, hitting rev, and immediately hitting play, or reverting to a previous FW. DTS downmix isn't mentioned anywhere on the WD literature, why are people whining about it? It was never promised or advertised, if they needed it, they should have bought something else. All the supported formats were listed, how is anyone surprised when it doesn't play a format that it never claimed to?

gucky

06-28-09, 05:22 AM

Besides of the fact that some of the wishes are not promised by WD , the wishes are there and it seems that it is not understandable why they are not comming. In my eyes that means that first of all the user of such devices have another expectation for an media player as the prodcut development in WD. Means there is an GAP. The second point is that the market for that kind of consumer products is still under developed. Means all producer are still in the learning phase to find out what the customer want and appreciate.Thats the only reason why as example no fully DVD support is given. If it would be just question of licences WD would pay it because its something where ist great to make advertising. At the moment the player its nice but still to techincal oriented. Target have to be that everyone is able to use with just a minimum on technical understanding. Copy a DVD and watch them from WD without problem, load a video form i-net and watch them , put your music and picture and enjoy. Not to think always about tecnical restrictions and so on. Sure I know that it is almost impossible to implent any codec who is existing but .... Its clear a question whats the target group of that device.

ender_01

06-28-09, 10:46 AM

Most of the complaints I have seen are complaining about things they wish it did, I mean look at the top ten on Usersvoice, it's almost all feature request, only three bugs, and at least one was fixed. The biggest compliant I see are the sync issues some are having, which can be fixed two ways, hitting rev, and immediately hitting play, or reverting to a previous FW. DTS downmix isn't mentioned anywhere on the WD literature, why are people whining about it? It was never promised or advertised, if they needed it, they should have bought something else. All the supported formats were listed, how is anyone surprised when it doesn't play a format that it never claimed to?

Rewinding and then playing fixes the sync issue? Weird.

Heli Pilot

06-28-09, 12:16 PM

Rewinding and then playing fixes the sync issue? Weird.

Yip, something to do with buffering maybe?

thegrommit

06-28-09, 01:00 PM

i completely disagree. they should fix some bugs. but, if they don't add features people want, there will be a better product for the same price any time. people will completely stop buying the wd player..

You're missing the point. People asking for bugfixes are expecting a product that met the original promises. Their frustration is understandable.

IMO, feature additions are a non-starter. If you wanted feature X that wasn't specified on the box, then you shouldn't have bought the player in the first place. If you went ahead and bought it anyway, more fool you.

Stinkpickle

06-28-09, 06:16 PM

I've always been a fan of WD, always use their HDD. When I bought WDTV I planned on a simple Plug n' Play and it to play what ever file I through at it that was listed on the box, plus, the price is very very reasonable.

This isn't a slander against WD, in my opinion I've been really looking into something different. My WDTV randomly turns off mid movie, or simply stops playing and goes back to front menu. It doesn't play all my BluRay backups for some odd reason, one works then the next doesn't, and occasionally I get green screen blurs across the video while attempting to watch a BluRay file.

The thing simply acts goofy most of the time, my 'problems' havn't been a result of a Firmware, nor have they been fixed with a new one - it may simply be my unit and I should put their replacement warranty to use.

This one bad experience will in no way keep me from going back to WD for business when it comes to my computer. <3

whiteboy714

06-28-09, 08:42 PM

alkmar

06-29-09, 12:57 AM

Thanks WD for adding playlist support (e.g. playing in list order insted of alpha order.)

onlysublime

06-30-09, 03:14 AM

Hi Guys,

Just recently found this forum and find the reading interesting if not a bit testy at times :rolleyes:

I agree, fix the bugs before adding new features, but considering the level of discontent on the part of some posters may I suggest you consider bypassing the whole I want this added / I want this fixed problem and DIY.

Sigma Designs market a developer's kit where you can customise the features you want (within the capabilities of the chip).

Cheers,
monkeyboi

No matter what WD does, it won't please everyone. Anime people were crying for Ogg Vorbis support since a lot of anime uses that format. WD added it and now we're very happy. There's just too many different scenes out there to address all the possibilities. I think they're doing a good mix of new features like Ogg Vorbis along with bug fixes.

Now that I'm using the Popcorn audio converter to add AC3 audio to the DTS only videos (pretty quick process too), I'm a happy camper. I haven't found anything in my collection that doesn't play fine. There are still problems here and there but no dealbreakers anymore.

goldenflash

06-30-09, 08:04 AM

From the time vorbis was not supported in MKV, I consider this a bug and not an additional feature. As it says on the specs that wdtv plays both MKV and OGG.

For me its a very very very great fix :D

goldenflash

06-30-09, 11:12 AM

subtitles in 1.02.10 have thin outlines, though it is set to thick. that's weird. :(

EasyEEE

06-30-09, 02:14 PM

Look, if they make any statement like, "we're working on it" or "that would be great to put in there", or anything similar, and they are unable to follow through, then we'll have even MORE impotent jerks who will piss and moan that "WD made a promise and they didn't follow through!"

They need to stop implementing features.

They need to start fixing the bugs.

Then move on to the next product.

Bottom line is, pick up the box, read it:

MPEG 1/2/4, WMV9, AVI (MPEG4, Xvid, AVC), H.264, MKV, MOV (MPEG4, H.264)

JPEG, GIF, TIFF, BMP, PNG

MP3, WMA, OGG, WAV/PCM/LPCM, AAC, FLAC, AC3 (using Dolby Digital decoding), AIF/AIFF, MKA

PLS, M3U, WPL

SRT (UTF-8)

MPEG 2/4, H.264, and WMV9 supports up to 1920x1080p 4fps, 1920x1080i 30ps, 1280x720p 60fps resolution.

That's what we bought. That's what we should get. Period. You want more, buy a different product.

Sinergie

06-30-09, 06:53 PM

Not much activity anymore from the WD guys, i hope they didn't abandon this community...

ScottWD
Last Activity: 05-25-09 07:56 PM

Besides how much longer do we have to wait for the most requested feature full dvd iso menu support?

ripper2860

07-01-09, 01:23 AM

Wow!! This thread has certainly degenerated.

I am VERY happy with my WDTV. The only "feature" I'd like to see them incorporate is the support for USB hubs which was once unofficially there and now seems to be gone or broken.

My complaint is primarily related at BUGS -- not new features. MKV sync being the primary one for me, but hey, I remux to TS and it seems to resolve that issue so it's a minor inconvenience for me (10 or so minutes time). Should I have to do that? No. So they don't get a free pass on that one.

New Features? I'll take 'em if WD happens to roll some out, otherwise I get what I need from b-rad's 1.02.10-based 0.55 firmware and LaurentG's application pack.

I read the box and checked out the website before I bought the thing and as long as they deliver on that promise, they've met their obligation to me as a consumer.

On a side note: Kudos to GuyWD for having the balls to show himself in this forum again. With the venom spewing around this place of late, it takes real courage and a Rhino thick hide to be a WD employee and post here.

techflaws

07-01-09, 01:51 AM

you got what you paid for
Except you don't, cause there are still some bugs so it does not work as advertized.

Heli Pilot

07-01-09, 02:23 AM

Except you don't, cause there are still some bugs so it does not work as advertized.

Mine works fine, EXACTLY as advertised, as well as MANY other peoples, there's a couple universal bugs, and some random ones, but they don't hender it's functionality, and if people would stop pushing for new features and let them concentrate on fixing the BUGS, then they might be fixed. It must seem to the devs that the few bugs it has, aren't really any problem at all since they don't even make it into the top ten on the UsersVoice request.

gucky

07-01-09, 02:37 AM

With that endless discussion about DVD support. I jut tell my way why I bought. First of all I was in shop and I was asking for a solution that I can archive my DVD on a HD and I can watch them without searching for the DVD and change always and so on. The clerk in the store (its a big electronic chain) was not able to give some proposals. We went to the shelf and he shows me some products but only with internal HD and/or with WiFi what I dont need and want. He starts to give up and meant there is no solution on the market to meet my wishes. I was a bit upset because in my opinion I dont want impossible things. I searched further and I found the WD. What I read sounds good. There was also mentoined that it playes VOB-Files. My limited knowledge in that area says ok VOB are used on DVD's means should play. I went to service to get it confirmed. He wasnt sure and check in i-net. But also there was no clear statement about it. Neither it works nor it will not. I decide to buy because it was not in my mind that such simple function isnt there. Now I know I was wrong. Of course I cant blame WD or the shop. WD didnt make any promises (but also not any clear statment to that) and the shop didnt had sufficent information from WD and the product is still a niche. I think there will be lot of people like me they just want to have a simple solution and they are not willing to step in in such deep technical analysis what this technial description means and not able to find out that as example VOB doesnt mean that DVD as such isnt working without problems. And even they would not expect that such simple function are not there. In my opinion the first area for an media player is to have a lot of DVD's compact and without problems in access. Again I was wrong.