Qzic
07-01-09, 06:25 PM
Can someone post or send me a copy of the Sanyo PLV-Z4 warranty statement?
I have a Z4 and it has the blue tinge as a result of the LCD panel being damaged due to heat and I'm having the same problem as others with the Z2 and Z3 on getting Sanyo to replace a burnt panel under warranty. They are still claiming the filters were dirty (they weren't) which caused the burnout so it isn't covered under warranty.
Asking nicely didn't help. Contacting the VP, Mark Holt (mholt @ sft.sanyo (dot) com) didn't help either. Mentioning AVSForum didn't help either. :) So, I'm going down the legal route.
I have a prepaid legal plan and an attorney is picking up the case under that plan (best use so far for having the plan). Anyway, my attorney is requesting a copy of the actual warranty, which I no longer have. Can someone with a Z4 and the warranty statement send me a copy of the warranty or post one here?
Thanks,
Q
I have a Z4 and it has the blue tinge as a result of the LCD panel being damaged due to heat and I'm having the same problem as others with the Z2 and Z3 on getting Sanyo to replace a burnt panel under warranty. They are still claiming the filters were dirty (they weren't) which caused the burnout so it isn't covered under warranty.
Asking nicely didn't help. Contacting the VP, Mark Holt (mholt @ sft.sanyo (dot) com) didn't help either. Mentioning AVSForum didn't help either. :) So, I'm going down the legal route.
I have a prepaid legal plan and an attorney is picking up the case under that plan (best use so far for having the plan). Anyway, my attorney is requesting a copy of the actual warranty, which I no longer have. Can someone with a Z4 and the warranty statement send me a copy of the warranty or post one here?
Thanks,
Q