Hey guys,

We had the Comcast Motorola STB that looked like this one (http://www.bizaims.com/files/Bring_The_World_Of_HD_Entertainment_To_Your_Home_With_Comcas t_Digital_Packages.jpg) (I am not positive of the model, forgot the check the model) It only had component outputs, no HDMI. So, we went into Comcast to get a box that could support 1080p and HDMI. They gave us the Motorola dcx3200 STB.

I am not positive, but it appears that the HD channels on the new box have worse picture quality and more motion artifacts than our old silver STB.

I am not sure if it is just me looking for reasons to find a problem, but is it possible that the picture quality would differ noticeably from set to box to box?

I was using component cables with the same settings on both boxes. Any advice or info on this? Thanks.

I am not positive, but it appears that the HD channels on the new box have worse picture quality and more motion artifacts than our old silver STB.

I am not sure if it is just me looking for reasons to find a problem, but is it possible that the picture quality would differ noticeably from set to box to box?
Yes, that can happen.

I was using component cables with the same settings on both boxes. Any advice or info on this? Thanks.Exchange for another box.

Did you the same resolution over component from the new STB that you did from the old STB?
Your DCX has a lot of color quality settings such as sharpness that were not available with you old STB.
They are describred starting on page 28 of the DCX user's manual linked to below:

http://broadband.motorola.com/consumers/products/dcx3200/downloads/DCX3200UserGuide.pdf

Did you the same resolution over component from the new STB that you did from the old STB?
Your DCX has a lot of color quality settings such as sharpness that were not available with you old STB.
They are describred starting on page 28 of the DCX user's manual linked to below:

http://broadband.motorola.com/consumers/products/dcx3200/downloads/DCX3200UserGuide.pdf

Yep, both models were outputting 1080i over component. I'll be getting an HDMI cable so that it can support 1080p. :) Thanks for the tip about the color settings. I'll take a look at that manual. Maybe I'll try tweaking it a bit. The thing that seems to disturb me the most was the actual compression artifacts etc and I am not sure if that was just coincidence, the channel itself, or the box.

Thanks for the help. :)

AFAIK the unit only will support 1080p/30 or 1080p/24 over component or HDMI. You may find that 1080i gives better results since your STB is receiving HD content in either 1080i/60 or 720p/60,
Try reducing the sharpness setting as discussed in the manual to 0 and that may eliminate the artifacts etc you are seing over 1080i component with the new STB.