ps0dsh
09-30-09, 01:46 PM
I had been having 'sparkles' appearing in some of the darker scenes of my Samsung FPT-5084. The set was approaching 2 years old, so I thought I'd call Samsung to have some techs come out and see if they could fix it.
The techs showed up yesterday and diagnosed it as a 'voltage' problem. They made some adjustments to the voltage, put the TV back together and switched it on. Sure enough - all of the 'sparkles' were gone. Everything looked as good as it did the day I purchased it.
The techs left -mission accomplished. Then about 10 minutes later, I started seeing red lines tracing across the screen. I immediately called the techs back, and they came back in about 45 minutes. By the time they arrived, the red lines were becoming more and more abundant. They took it apart again, ran some more tests, 'tweaked' the voltage again, put it back together and powered it back up.
Eeeegads - the screen was totally toast....I can't even begin to tell you how bad it was. It was like back in the 1960's watching a color TV that had rabbit ears during a thunderstorm. Techs called up Samsung, and after talking to them for 15 minutes hung up and told me the panel was fried. Samsung said the voltage adjustment had toasted the display, and they'd need to order a new panel and logic boards. As the techs told me...I was essentially getting a brand new TV...only the 'chassis' would remain.
So....I'm glad the TV had a 2 year warranty, and that I'm getting a new TV. But they said it'd be about 1-2 weeks before the parts arrived.
Anybody else had this happen ?
The techs showed up yesterday and diagnosed it as a 'voltage' problem. They made some adjustments to the voltage, put the TV back together and switched it on. Sure enough - all of the 'sparkles' were gone. Everything looked as good as it did the day I purchased it.
The techs left -mission accomplished. Then about 10 minutes later, I started seeing red lines tracing across the screen. I immediately called the techs back, and they came back in about 45 minutes. By the time they arrived, the red lines were becoming more and more abundant. They took it apart again, ran some more tests, 'tweaked' the voltage again, put it back together and powered it back up.
Eeeegads - the screen was totally toast....I can't even begin to tell you how bad it was. It was like back in the 1960's watching a color TV that had rabbit ears during a thunderstorm. Techs called up Samsung, and after talking to them for 15 minutes hung up and told me the panel was fried. Samsung said the voltage adjustment had toasted the display, and they'd need to order a new panel and logic boards. As the techs told me...I was essentially getting a brand new TV...only the 'chassis' would remain.
So....I'm glad the TV had a 2 year warranty, and that I'm getting a new TV. But they said it'd be about 1-2 weeks before the parts arrived.
Anybody else had this happen ?