I called dtv when fox was started hd for the nfl playoffs. I had the nfl package which included most games in hd until the playoffs. So in Jan. I called to get Fox for the superbowl. Of course I didn't get the waiver until the following week. However I did get to see NASCAR in HD. I do not know if it was granted from the stations or 30 days past.
Ed

Originally posted by Gary J
No more waivers after the new law about a month ago.

What new law? What are its restrictions and where can I see text outlining its details? The last change in the law I'm aware of changed the responsibility for requesting a waiver to Direct TV instead of the viewer having to request the waiver himself. Also it placed burden on station to respond in 30 days (one way or another) or defacto approval was assumed and Direct TV could deliver the Network signal. Additionallly, there is an appeal process that requires Direct TV to actually determine if the viewer can receive a "B" quality signal at his location if the station rejects the waiver.

No signal since at least 10PM last night.

A call to TWC service hasn't yielded any results. I was told to reboot and I still have no signal. Someone else is supposed to call me.

I couldn't get anybody knowledgeable at WPDE. The operator thought HD was maybe down for maintenance but she wasn't sure.

Sounds like a station problem. Anybody else?

no signal here either

Headend confirmed WPDE had a transponder issue last night and they are back up and running as of 1:15pm today. Let me know if you still are not receiving the signal.

Still no WPDE on TWC channel 815 here.

Is anyone recording American Idol on channel 820 WFXB on TWC HD DVR? I still get it in multiple segments of variable lengths.

No WPDE on 815 at 2:40 PM.

24 still records in several segments, Gary. No change there.

Originally posted by bpear1600
24 still records in several segments, Gary. No change there.
I think it is time for an email campaign. Here (http://www.wfxb.com/feedback/) is a link for WFXB feedback.

Hey guys - sorry for the delay... I've been on two back to back conference calls since 2pm (a world of fun!)

Anyway - my engineers heard back from the WPDE engineers. There is a part in their transponder that is not working. A replacement is being shipped overnight for repairs tomorrow.


Thanks

Hey Guys.... just wanted to let you know I'm headed into a couple of meetings and then to the airport at 4pm. Four Day Weekend in Chicago for the Big Ten Tournament! Wee Haw!!!!

So, if you have a service issue - please call 866-892-7201.

I'll be back in the office Tuesday - but holed away until I get all month end reports done.

Have a great week/weekend and GO ILLINI!

Diana, have a wonderful trip. You deserve a vacation away from us and please do not bring back any snow with you lol.

Gail

Originally posted by Gary J
I think it is time for an email campaign. Here (http://www.wfxb.com/feedback/) is a link for WFXB feedback.
Did anyone else email about FOX DVR recording in multiple segments? This is the response I got -

I am told it is a issue all across the country with particular software that FOX is using in processing it's 720p signal to stations. It effects nearly all DVR's I have hear. I am attending a meeting in Las Vegas in late April where apparently the problem will be discussed. I'll give you an update then!

Thanks for watching

Dave

From a message on the Yahoo groups it appears this problem can be fixed locally. -

Gail - I spoke with the local cable company about this about 6 weeks ago and was told that it appeared Fox had some flags embedded in the HD feed meant for the local affiliates. These flags were being passed through the system and tripping up the SA recorders causing the multiple segment problem. The problem was nationwide and there were many postings about this problem. I had to go past the "level one" call taker to a technical support specialist who was very familiar with the problem.

About a month ago, the problem was corrected in the Tampabay Brighthouse SARA system and the Fox HD programs are now recorded in a single segment.

My guess is that your provider has not implemented the fix. Suggest you ask the help desk to pass you to a tech support specialist to get the update on your market.

Seems that's what I've been saying, as the DVR works fine on WCCB here & WACH In Columbia..they get the same stream..

I mean it seems it can be fixed by Time Warner pending a fix by FOX.

There is no "fix" by FOX. The problem is caused by TWC passing the "redistribution control descriptor" that is placed into the PMT for
program 3 (the -1 channel) of the transport stream during network time periods.This is commonly known as the broadcast flag. It should be stripped out by TWC in their processors. It's in the WCCB as well as the WACH stream..You will eventually see this in everyone's streams, FOX is
just ahead of the curve!

See:

http://product.samsung.com/stb_upgrade/

Why would this flag be inserted randomly 8 or 9 times in one hour? I have had segments as short as 1 minute and as long as 20 minutes.

It's there all during network time except for local breaks. (well, in theory...) we have been testing it here for one of the mfg's..It did cause some STB's
to go nuts..while others ignored it..

Could I get you to record one of the local WFXB programs and see if it does the same thing? If so, then I may need to revise what I said..but that is based on what we saw here. Which, should hold true everywhere.



I am passing this info along as well.

Originally posted by bdfox18doe
Could I get you to record one of the local WFXB programs and see if it does the same thing? If so, then I may need to revise what I said..but that is based on what we saw here. Which, should hold true everywhere.

Sorry, you said local. Will do.



I am passing this info along as well.
It has happened with every American Idol on WFXB-HD through last week. Has anything changed since then?

No, but the "flag" is in all the network programming. It should not be there during local, but sometimes is. Right now, it's not in the WCCB Stream during local.

PS just caught your HT pix..nice..!

Originally posted by bdfox18doe
No, but the "flag" is in all the network programming. It should not be there during local, but sometimes is. Right now, it's not in the WCCB Stream during local.
I will try it.

Originally posted by bdfox18doe

PS just caught your HT pix..nice..!
Why not stop by during your next WFXB visit?

Las Vegas: Pbms on WIS-DT Tonight?

Periodic freeze and breakup here via TWC on ch 805. Anyone else having same problem?

Tnx,

Mike

Originally posted by bdfox18doe
Could I get you to record one of the local WFXB programs and see if it does the same thing? If so, then I may need to revise what I said..but that is based on what we saw here. Which, should hold true everywhere.



I am passing this info along as well. FOX 43 News at 10 recorded in 1 segment of 1 minute and 1 segment of 30 minutes.

Gary...u recorded the Fox News on the HD channel right?
I misunderstood Bob and recorded some Fox shows on the regular channel and they were fine.

Yes, we are talking about TWC channel 820, FOX WFXB-HD.

Felt sure I did that wrong hehe....a real blonde moment.

Have never had any problems with the regular channel..just the HD channel.

Thanks Gary. If you would, or Gail, please record something that is not adjacent to FOX network, say 6-7pm one evening and let me know.
Sometimes the splicer will "hold" over some of the network stream data.

I recorded The Steve Harvey Show at 6pm and Martin at 6:30pm. Both recorded as 1 30 minute segment. Great, but somebody fix the network recording problem.

Thanks Gary:

The "redistribution control descriptor" (broadcast flag) is not present during local time..only network time..this suggests to me the following:

1) it is being passed thru to the cable DVR's during network time only.
2) the cable DVR's see the flag and abort the recording because they know they are not supposed to record the "flagged" program.
3) the cable box then says, wait, I'm scheduled to record, and goes back into record but then sees the flag and aborts the recording, hence the multiple segments.

The flag is present during network time on WCCB and WACH, as well as
all other FOX affiliates across the country.

For the techies, here is the PMT during network time. Notice the last line:

Program Number: 3
PCR on PID 49 (0x0031)
PMT Version: 0
Service name: WCCB-DT

Stream Type: 0x02 MPEG-2 Video
Elementary Stream PID 49 (0x0031)

Stream Type: 0x81 AC-3 Audio
Elementary Stream PID 52 (0x0034)

Stream Type: 0x81 AC-3 Audio
Elementary Stream PID 53 (0x0035)

Descriptor: Multiplex Buffer Utilization Descriptor
80 b4 81 68 ...h

Descriptor: Maximum Bitrate Descriptor
Maximum bitrate: 2025150 bytes per second

Descriptor: Registration Descriptor
Format identifier: 0x47413934 (GA94)

Descriptor: Smoothing Buffer Descriptor
c0 9e 37 c0 08 00 ..7...

Descriptor: Registration Descriptor
Format identifier: 0x43554549 (CUEI)

Descriptor: ATSC Redistribution Control Descriptor

Great, all figured out but I have the same question. Who is going to fix it?

Hey Diana..are you lurking?:cool:

No, she is out of town but I bet her ears are burning.

How can it work fine in Columbia but not here when it is all under the same domain?

Bob - I truly appreciate sharing this space with you for the benefit of our all customers. Certainly you have helped out TWC on a number of occasions and we all appreciate that, but going back a couple of pages, where you state its a TWC fix - it is not - it is a local FOX affiliate fix. We have all our settings on WFXB exactly as they are set for the other seven HD broadcast affiliates throughout the state - and we do not experience this issue on any other network. In addition, the local engineer at WFXB has told my Headend staff that he is aware that the issue is on his end.

Gary - while I know the WFXB engineer told my guys that, we still have not been provided a time frame for resolution.

Why do I just get more confused rather than less? One of you has information that is not correct and I have no way of knowing which. I do notice, however, that my question as to why this seems to be an issue only in this area of TWCSC's domain has gone unanswered.

Sorry, I didn't realize I was unclear.

TWCSC, only has an issue with WFXB affiliate within our Division. We do not have an issue with any other ABC, CBS, NBC or FOX affiliate throughout the state because they have corrected the issue on their end. Our equipment is set up identical throughout the state for all broadcast HD feeds.

TWCSC is not the only area in the US where the local FOX affiliate is causing this issue. Personally I do not know where else it is happening, but I have heard from a variety of sources that this is not isolated to the Florence-Myrtle Beach DMA. Further, TWC Coporate Engineering has/is(?) addressing the issue with FOX Broadcasting to correct the issue in al Time Warner Cable areas impacted throughout the country.

Originally posted by DianaTWCSC
Sorry, I didn't realize I was unclear.
I guess I was the one unclear. It was my question to Bob of why it is only an issue here that has gone unanswered.

The April issue of PC World has an insert called Digital World which has a very interesting article about the current state of HDTV. When I finished reading it, it seems that we have one of the best cable HDTV deals going with TW. Even with the Fox problem we are still better off than most of the country. They put the mag in a plastic bag so you will have to buy it!

I'm gonna bow out of this, way too much energy spent here considering all on the plate . My position is the same, and the problem only occurs with TWC's DVR during network time, as Gary's test prove.

NO FOX affilate can change, alter, or correct the network's signal that
comes out of the splicer, it all has to be done from LA TOC. I guess the only thing at this point, is that TWC corporately needs to speak with FOX to seek a resolution, but blaming WFXB isn't quite accurate, as they can't do anything to correct it, nor can I. But I have had sources at TWC tell me it can be corrected locally to overcome the issue. TWC SC has some top-notch engineers, I'm sure they will eventually work this out directly with
the network, who's contact info I have provided.

While I know that doesn't help Gary and Gail, that's about all we can offer.
I spoke with FOX yesterday, and will again today. And yes, as Diana says,
it is happening in other areas as well.

Why is the first game not in HD on TWC channel 810?


Day four of March Madness, in HDTV & DD 5.1 on CBS. Please post all related comments here. Include your source & provider (local OTA station, HD cable, DBS; KCBS, WCBS, DirecTV, Dish, Comcast, TWC, etc., and all other pertinent information. All times are ET.

CBS SportsLine.com

Today's HD Games from Worchester & Nashville:

12:10 pm Connecticut #2 N.C. State #10
2:15 pm Florida #4 Villanova #5
2:40 pm Vermont #13 Michigan St. #5
4:45 pm Louisville #4 Georgia Tech #5

[QUOTE]Originally posted by Gary J
[B]Why is the first game not in HD on TWC channel 810?


I called the station three times and TWC about this. You can thank me and the girl in the newsroom for getting this straightened out. :)

Here's thanking you and the girl in the newsroom.

Originally posted by bdfox18doe
The "redistribution control descriptor" (broadcast flag) is not present during local time..only network time..this suggests to me the following:

1) it is being passed thru to the cable DVR's during network time only.
2) the cable DVR's see the flag and abort the recording because they know they are not supposed to record the "flagged" program.
3) the cable box then says, wait, I'm scheduled to record, and goes back into record but then sees the flag and aborts the recording, hence the multiple segments.

The flag is present during network time on WCCB and WACH, as well as
all other FOX affiliates across the country.
From the Wall Street Journal -

"Another reason the broadcast flag won't unduly burden the average person is that, as the name suggests, it covers only broadcast television, the sort sent free over the airwaves to antennas. Most people get their TV from cable or satellite, whose providers will be offering their own forms of copy protection for their digital broadcasts."

Does any part of the signal from Fox to TWC come over the air? If not it seems it should not even be there.

Although we provide fiber from most broadcasters to our headends, the stations are still classified as Broadcast Television and the rule applies.

---On the The "redistribution control descriptor" (broadcast flag) issue---

So how does this explain this scenario?

I record Fox on the SD channel. I do this to make sure I get my program sometimes it fails completely on HD because of this issue. If I am watching the same program on the HD channel (820) and I use any of the DVR functions that cause me to not be watching live any longer while one of these broadcast flags are received. The DVR says it is still recording on the SD channel. However, when I do a playback. The data from the recorded program stopped where the broadcast flag was received. Info says it is 1 hour, but only x amount of minutes are playable. On top of that, I cannot restart the record unless I stop it and erase what was recorded so far.

I'm sorry, I have read your message several times and I don't understand the situation your explaining? I hate to be a pain, because I'm sure its just something that needs to light bulb for me? Can you try again please?

American idol comes on TWCSC channels 7 and 820.

From this point on....
TP= (Technical Problem) "the issue that you have been discussing on this forum regarding FOX and DVRs stopping and starting"
NOT LIVE= not watching in real time mode. Means I have pressed pause, rewind, slow motion and not up to live transmission in time line.

I set the DVR to record American Idol on either Channel 7 or Channel 820 it doesn't matter which. If I am gone or am watching TV in real time mode (no rewinding, pausing, slow motion), American Idol records in multiple sets on 820 or 1 set on channel 7, but I get it all.

However, If I am watching 820, NOT LIVE and the TP happens, The recording stops and DVR functions stop working. I have to erase what it has recorded so far before it will start recording again or DVR functions are restored.

This seems to only happen if I am recording American Idol on channel 7 or 820 while watching 820 NOT LIVE. If I am recording on another channel, the recording process does not seem to be affected by what goes on on channel 820.

I have already had the DVR replaced. The explorer 8000HD would not even record 820 in multiple sets. At least the 8300HD does start recording again if I am watching live or not at home.

I hope this is clearer for you.

John

I contacted WBTW again and this time I actually got a quick response. Here is what they had to say.

----Quoting from WBTW email----
While our parent company has reached agreements with some of the major cable players, we are still probably a few months away from an agreement with Time Warner.



Michael J. Pumo

Vice President / General Manager

WBTW-News 13

HDviewerINMB - thanks for the clarification. I'll investigate with the Engineers tomorrow and get back.

Ok the reason the issues only occur on the HD DVR recordins for Fox is because the HD feed goes through a separate receiver that includes the copywrite flag 'issue' that has been discussed.

The Standard Definition receiver is a separate unit and is not impacted by the issue.

Hope this helps.

Ok, I think you still misunderstood my posting. It does affect the SD recordings on my DVR, but only on the SD channel 7 if I am watching the corresponding time period on HD channel 820 and use the DVR functions.

Ok - I'll take that back to the Engineers - thanks

Were brewing a theory here. Would you mind PMing me your home phone number so that the Engineers can check your MAC address?

Thanks

Go Cardinals!

From 1995-2004, I lived across the river from Louisville in Indiana, always cheering for the Louisville Cardinals in a divided territory. I watched lack of character coaches come and go from IU(Knight) and Purdue(Keady). Rick Pitino is the best coach in basketball. He gets players to the next level.
Is Lon Kruger still the Illinois coach? Just kidding. I jokingly jab at Diana's Illini.

Originally posted by FloCobra
Go Cardinals!

From 1995-2004, I lived across the river from Louisville in Indiana, always cheering for the Louisville Cardinals in a divided territory. I watched lack of character coaches come and go from IU(Knight) and Purdue(Keady). Rick Pitino is the best coach in basketball. He gets players to the next level.
Is Lon Kruger still the Illinois coach? Just kidding. I jokingly jab at Diana's Illini.

Pitino's a good college coach but nobody has done what Jim Calhoun did at CT. Sorry.

Hi There - I'm leaving in the morning for St. Louis and the Final Four!!!!
Plan to be back in Wednesday morning.

I will not have access to internet, so if you have an issue, please call Customer Service at 866-892-7201

And I forgive you FloCobra...

GO ILLINI!!!!

Diane,

Sorry for the delay. I PMed the phone number to you. Let me know if you did not get it. Have a great time at the final-4.

John

Whoops - Almost Forgot!

Daylight Savings Time Change and Potential Issues for your DVR


Daylight Savings Time takes place Sunday, April 3, 2005 at 2:00am. There are certain recordings that may be negatively impacted by the Daylight Savings Time. Please take note of the following trouble areas:


Scheduled Recordings – Those that you set up through your Interactive Program Guide

1. Scheduled recordings that end within one hour of the time change window (1:59am to 3:00am) may not end correctly.
2. Scheduled recordings that you schedule within one hour of the time change (between 1:00am and 3:00am), including instant recordings, may not schedule correctly.

Manual Recordings – Those you set up through the Preferences screen by manually specifying the channel, the start and stop time. [Press LIST, then the B key, then select “Schedule a new Manual Recording”].

1. Manual recordings that are scheduled for anytime on April 3rd, regardless of whether you schedule the recording before or on April 3rd, will start recording one hour earlier than they should, unless you schedule the recording to start one hour earlier than it appears in the programming grid. Although it may seem like you are scheduling a recording for the wrong program, the program that is scheduled to broadcast one hour later will be recorded.


The company that manufacturers our DRVs is committed to continue to work on eliminating these issues for future time changes.

Fox-HD audio problems continue for me. The 5.1 light on my receiver cuts in and out and the audio cuts in and out. The audio on the analog stereo pairs also play intermittantly. Other channels with 5.1 play fine. Anyone else have this problem?

Thanks Diana for the HD Masters coverage on Channel 810 Thursday and Friday.

Please extend my appreciation to whoever was responsible for this.
Bob

During law and order from 10 to 11 the channel 10 red white and blue logo kept popping up in the lower right corner of the screen. The HD picture was fine the sound was fine but about every 30 seconds or so the logo would pop up for about 5 to 10 seconds and then go away. When it was gone you could see the NBC logo that was fairly faint but visible. It was very annoying. Anyone else have the problem or know why it was that way? It was the only NBC show we watched last night so do know about the rest of the day/night.

I recorded Third Watch and watched it when I got home around 10:30.

Same thing. A little annoying.

Is there some reason this channel has had a blank screen for the past couple of days? No picture and no sound. All other HD channels are fine.

Same problem on TWC Fox channel 820. American Idol records in multiple segments on the 8300HD. I will continue to report this until it is fixed.

Originally posted by bpear1600
Is there some reason this channel has had a blank screen for the past couple of days? No picture and no sound. All other HD channels are fine.

Just reported to the headend. They are going to look into it.

FYI - HD Net Movies (TWC Channel 931) will show "ENRON: The Smartest Guys in the Room" at 8pm and 11pm on Friday April 22nd. This is the same night the film premieres in theaters. The movie will not be available on HD NET Movies after Friday until it comes back around on the regular release windows.

Thanks for the advice I got. Now have all my cables labeled and hooked up properly.

Hi There,

I want to be very careful here. I recognize that my participation on this Forum is contingent upon my not inundating you with a whole bunch of sales talk.

With that in mind, for any VOOM customer’s out there about to lose their signal, we have created a special promotion just for you. Please go to www.twcsc.com for more info.

If I have crossed a line I would appreciate hearing from you so that I don’t make the same mistake in the future.

Thanks for posting this. Will pass on the info to Voom friends.

Hello - I know it seems I'm saying this a lot lately, but ...

Leaving this morning for a meeting in Charleston, will be back late Friday and will not have access to the forum until then. If you have an urgent issue, please call Customer Service at 866.892.7201.

D - I invite you to go ahead and call as Bob suggests or let me know if you want me to set something up upon my return.

Take Care,

any news on cbs HD for myrtle beach??

Saw a Time Warner commercial over the weekend and it said ....there were 17 HD channels. I started counting and we don't have all those. Probably was a national TW commerical not one for us.
Will be great when we do get CBS HD.

Columbia and SMB have 17, but Florence and NMB have 16 - sounds like our Ad Sales Group has the wrong spot running the the wrong area. Can you be more specific about the actual commercial or Day/Channel/Time it ran so I can track it down?

Thanks,

Am not sure Diana which channel it was..might have been NBC which is Columbia.

Ahhh - well then it would have been a commercial spot with a call to action targeted for the Columbia DMA. Thanks,

Fox national programming still records in multiple segments on the TWC HDDVR. This is because the Scientific Atlanta software does not handle the broadcast flag in the signal. This information is from two different Fox engineers. The broadcast flag was struck down by the courts last week so I don't know why Fox is still even using it.

Gary, FYI..
The court did not strike down the use of the flag.It struck down the FCC
ruling that said MFG's must implement it in their products. IMHO, the studios
won't let it go away that easily, so you haven't heard the end of this.

Regardless, it is of no use at the moment so either get it out of there or get the HDDVR to handle it.

I will continue to bring this up until it is no longer a problem.

WPDE is having audio popping sounds on their HD channel 815. I noticed it last night during Extreme Makeover: Home Edition and it is still happening this morning. All my other channels are fine and the tv is fine. I do not hear the popping on their channel 9 broadcast...just on channel 815.

Anyone else having this problem?

Gail

Hey Gail,

I also get the audio dropouts on WPDE. I watched the Pacers basketball game and the screen pixelized and the audio drops out. Occassionally I watch WFXB for NASCAR races and it does the same thing for me. THe other channels are never affected. NBC is excellent as is DiscoveryHD. I wonder if its a signal strength problem. I would love to have a tech come check my strength of my cable signal at the outlet in my home. But it occurs at night during HDTV broadcasts, not during the day with the SDTV broadcasts. I dont think at technician will come at 9pm during Alias to see the broken signal.

So yes, it does breakup for me.

Mike

Mike, not sure what yours might be. If it is a signal problem on your end, hope they do get it fixed.
I sometimes have an occasional audio dropout but this seemed very different. Don't think I explained the problem well. It was not an audio dropout. There was a loud popping that made it difficult to understand the words that were being said. It was almost like a loud background sound being constantly broadcast too. It was constant through the two programs that I tried to watch....both episodes of Home Makeover. I checked earlier this a.m. and it was the same. Had never noticed it before. They were not even broadcasting in HD when it started. Really don't think it is an individual problem on my end if it is just that station.
I remember once there was another problem with a station and it turned out to be (I think) a headend problem at TWC that Diana had them to check and it stopped. This particular one might even be a station problem not TWC. Was checking to see it anyone else noticed. Will give WPDE a call too.

Just watched recording of Desperate Housewives (no comments, please,) and got three annoying pops per second for the first 10 minutes or so and the picture was not HD.

As soon as the picture widened the pops went away.

Thanks bpear
The shows were not in HD but was watching them on the HD channel. Sounds like the same problem. I get better reception on the HD channel even when they are not broadcasting in HD so usually watch it. Had to watch the programs last night on their channel 9 to even hear what was being said. I did not watch any other program on it last night so did not notice it stopped when they finally changed to HD.

Diana,

Could you send a technician to check my signal strength inside my house?

My modem reads:
Frequency 555000000 Hz Locked
Signal to Noise Ratio 37 dB
Power Level -6 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 2
Frequency 22992000 Hz Ranged
Power Level 50 dBmV

I have broadband internet and 3 connections in the house. One to a bedroom TV, one to the broadband modem, and one to the HDTV receiver.

robertson777 at earthlink.net

Mike

bpear
I heard back from Mr. Huggins at WPDE and they had a problem with the HD audio equipment. They have it repaired and back on line now.

Originally posted by FloCobra
Diana,

Could you send a technician to check my signal strength inside my house?

My modem reads:
Frequency 555000000 Hz Locked
Signal to Noise Ratio 37 dB
Power Level -6 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 2
Frequency 22992000 Hz Ranged
Power Level 50 dBmV

I have broadband internet and 3 connections in the house. One to a bedroom TV, one to the broadband modem, and one to the HDTV receiver.

robertson777 at earthlink.net

Mike

Hi There - sorry, I don't have the resources to check modems, just converters. Please call customer service for assistance 866-892-7201

I think I solved my problem.
The splitters in the box outside my house were incorrectly routed.
I gained 9db for the modem power level and the HDTV has greater strength now.

Frequency 555000000 Hz Locked
Signal to Noise Ratio 37 dB
Power Level 3 dBmV
Upstream Value
Channel ID 2
Frequency 22992000 Hz Ranged
Power Level 42 dBmV

A post to update on Florence's TWC HD channels.
This is NOT what to expect with a SA 8300 or SA 3250.
I currently use a LG 4200A HDTV receiver, highly recommend on these forums.

QAM via broadcast cable ($5.80) from Time Warner Cable SC division.
98-26 NBC-HD, WIS-DT
98-37 FOX-HD, WFXB-DT
100-1 PBS-HD, SCETV
105-35 NBA-TV Ocassional broadcast during playoffs of the other game not on TNT.
107-2 CBS-HD, WCSC-DT This is not available via TWC's box.
107-17 Discovery HD Theater
118-4 ABC-HD, WPDE-DT Not in 5.1 dolby, WCIV is, therefore I dont watch.
118-25 ABC-HD, WCIV-DT This is not available via TWC's box and is in 5.1 dolby.
119-15 TNT-HD

My $.02 on this sunny day.

You know what's getting old? The ability to sit down and watch an entire network program in true HD. You watch a program in wide screen HD, a commercial comes and the program returns in 4:3. It may or may not return to wide screen.

This has recently happened on LOST, ALIAS and last night on CSI:MIAMI.

Is it the station or TWC?

Only one 8 minute segment of Fox's American Idol recorded on the TWC DVR last night so I missed all but 8 minutes of the show. I don't much care whose problem this is but I am a customer of Time Warner Cable and they should get this fixed.

You are lucky 8 minutes of AI is way too much for anyone to watch! -- How could you miss the wedding? :)

I didn't say I was going to watch it all but I want, and am paying for, that option. Don't know nothin bout no stinkin wedding.

:) Gosh Gary, I would have thought you were the sentimental type..

Can't Fox do anything right? Tried to record a show on Fox and got it in several parts on the HD feed. Just another reason why Fox is a waste of time to watch. They can't even get HD right.

I was wondering if any talks have happened between CBS and Time Warner for bringing CBS to Myrtle Beach?? Now that football season is getting closer and now that I here Big Brother is going to be in HD I really am getting ancy over CBS in HD.

I am considering switching to Directv their now giving away a free HD reciever with a 2 year contract starting Aug. 1st which is a pretty good deal. And then I can watch all the NFL games in HD, I'd hate to leave Time Warner I am very happy with them but am getting frustrated with no HD signal.

Any news would greatly be appreciated.

We are still waiting for their initial response to our inquiries about carriage of their signal.

Diana, the new Access Menu option mentioned in the newsletter looks very interesting. Looking forward to it being added in Florence. Thanks for the new feature.
If anyone did not see the newsletter, here is a link to that option. http://www.timewarnercable.com/southcarolina/programming/AccessMenu.html

I like the functionality - Engineer's have told me August 2nd for FMB, but I reserve the right to change this date if the Engineer's change it on me.

The announcement will be in the next newsletter.

I hope you enjoy it!

Hi There - I really hate to do this, because I feel like I ignore you enough as it is, but...

I'll be in Philly for a conference Saturday morning until late Thursday. Then gone to another conference in Asheville from Sunday morning until late Wednesday. I won't be checking in while I'm out of town and I'll do what I can the two days I'm back next week.

Don't worry, the end is in sight! Budgets are over August 29th!

If you do have a cable issue, please call 866.892.7201

FYI - Date for ITV launch is now Monday, August 8th

Thanks - take care!

We seem to have lost SC-ETV from the TWC system here in Georgetown. They map as channels 800, 801, and 802 on the SA8000, but all comr up blank. All other channels seem OK. Anyone else on TWC in this area having the same problem?

Tnx,

Mike

Same problem in Murrells Inlet started late this afternoon

Thanks, kjpjr.

If it's still off tomorrow I'll call TWC.

M

Yes, it has been missing for days.

SCETV is off-air I understand due to flooding in Columbia this weekend..

I hate to say it, but someone should simply have an "accident" and remedy the FoxHD sectional recording/flag issue. It's somewhat ridiculous that the problem could easily be punted/fixed by an engineer, but some misinterpreted rule that is still up for grabs is keeping users from being able to accurately utilize an expected feature on just one single network (when all other networks have no problem with it).

Just fix it and claim ignorance... Serve your customers. When was the last time a Fox executive/engineer checked on the matter in Myrtle Beach? Never? What are the penalties anyway? I'm not certain those are even defined.

We'll all tell you how happy we are that it's NOT fixed and that we're NOT NOT having a problem with Fox any longer and talk about other fun stuff like the upcoming Access menu... Hey, I can even do my part and delete this post. ;)

SCETV is Back (on TWC)

The two subchannels (SCETV-SD and The SC Channel) came up first, on Tuesday, I think. As of yesterday, the main (HD) channel is back too.

Mike

Hi Clint-

Saw your Profile in the Neighbors section of today's Sun-News. Didn't know you were a "neighbor"!

Mike

Hi There,

FYI, the ITV Service launches in FMB got pushed back until Wednesday the 17th - more info on the ITV Service launch thread

Does anyone know what the details are on Monday Night Football? With ESPN getting the contract, are TWC HD customers unable to get the games in HD without paying for the HD Tier (ESPN HD)?

My dilemma is I only want to see Monday Night Football in HD and don't have an interest in the other channels or programming. If it won't be available for free, then is there an option to only pick up ESPN HD?

I read that ABC may broadcast Monday Night football games in some markets for OTA - but does that affect us and HD at all?

Satori84: Howdy, neighbor! :)

is there an option to only pick up ESPN HD?


In a word - no.

Think the switch of MNF to ESPN isn't until 2006, so we should have one more season with it on ABC.

Why is it when I press list on my HD8300HD DVR I get - Not Authorized - To order Personal Video Recorder service you must call ...?

DNCS Merge last night. Everything went absolutely fine, but some converters are taking a bit longer to come back up than anticipated. They are coming back on line continually and all should be fine by mid to late afternoon. Then you will have ITV.

(Hard reboot MAY help your issue, not totally sure)

Hard reboot did not help. It is only the HD Tier I am not getting.

Give it a little time please - everything should come back on line before too much longer.

Still nothing as it gets closer to NFL Live on ESPN HD. I am about to give Phil the Cable Guy an earfull. :)

I had no cable or internet until around 1 PM. Now I seem to have all analog, a few digital and no HD above 845 and no DVR. I've rebooted to no avail.

I'm hoping this will be back to normal soon. The local TWC number is constantly busy so it's not possible to talk with anybody.

It's around 2:30 as i write this.

Gary J - please PM me your phone number again (promise to place in my new customer tracking system, ie. notebook)

bpear - I have yours

Headend confirms no issue with HD in your area, so I'm going to have them look at your converters.

I am having the same problem as bpear1600 -- really only have basic cable -- tells me to call some # in the 803 area code. the local # is busy. Don't have showtime, MLB package, Sports tier, HD tier 930 - 950. and the new stuff that was supposed to work today is not there either. We did have a complete outage for at least 3 or 4 hours not related to the install of the new stuff. Hopefully I won't lose my recorded PVR stuff but that is gone too so I assume that I have lost that 15 hours of things I had planned to watch plus the set ups I had for the shows to record inthe future.

Oh well maybe you will sneak in ESPN2HD and ESPNU while you are fixing this!

Gary J and bpear1600 - current status?

"NOT AUTHORIZED" 3:15pm

I believe I have everything I should be getting under 930. I don't have anything 930-950.

It may be my imagination but the digital tier is much clearer than it ever was.

Is there anything new I am supposed to be getting?

Thank you so much for your help.

DVR is good too.

Ok - headend sent a hard hit and bpear got everything he was missing except the HD Tier - and now neither of you have the HD Tier although it is on your converters and accounts.

Headend also looked at your diags and you both have signal level issues, although the fact that this has happened post-DNCS migration and only is impacting your HD Tier is a puzzler.

I'm going to call the Tech Ops Director for the beach and see if there is anyone available to swing you your homes and try to address your level issues to gain resolution - let me know if this doesn't work for you.


bpear - press the A button for The Access Menu

Still "Not Authorized" as of 3:25pm

Getting word this seems to be an HD Tier issue as far as recovery from the DNCS merge so we aren't sending anyone out to homes yet. I'll keep you posted.

The A button where?

I don't get anything when I press the yellow A button on the remote.

On your remote. It seems you're in the same boat as me so nothing is going to happen with the A button anyway.

I don't get anything when I press the yellow A button on the remote.


Ok.... shoot. I think we concentratate on the HD Tier first and then loop back for your new ITV services - let me find out if others have not been able to see the dropdown. Thanks

Same thing here in florence s.c. No A button function. No HD Tier.

Someone with an SD on another TV in the home, please push A button and let me know if you get a dropdown menu.

Also kjpjr and topher57 - do you have 3250 or DVR? We need to isolate the model that is having issues.

Thanks,

I have a 3250. The sd box does nothing when your press the A.

Ok thanks - although its not the news I wanted....

Update. A tech called, gave me a hit and I now have all channels I am supposed to have. The A button still does nothing though.

I just checked and I now have everything through 950 I am supposed to have but the A button still doesn't do anything.

Thanks for getting me my channels back, however.

HD Tier working but no A.

Ok - the headend still has a lot going on to make sure all services are back up as they were prior to the merge, so "we are going to worry about the ITV services tomorrow"

Thanks to all of you we found the error in the HD Tier - as you are reporting it is correcting itself as I type this. Anyone still without the HD Tier by tomorrow morning please PM your phone number to me and I will have a hard hit sent to your converter and you should be good as gold.

All your patience is appreciated.

I've got all my channels, but nothing when I press the A button. I'm in Socastee.

A button -- does nothing -- I could make a poltical comment but I'll let you fill in the blanks :D

I know that Diana is tired of this question but any news on CBS HD for Myrtle Beach?? If not any news on espn2 hd or anything else??

Diana I don't know if TW is aware that my fox channel program guide for HD is for WACH out of columbia, and WFXB is the Fox HD Station.

I know that Diana is tired of this question but any news on CBS HD for Myrtle Beach?? If not any news on espn2 hd or anything else??


CBS does not respond to our inquiries. They have had the contract for over a year now.

Nothing on a national deal - our goal is to add it as soon as the deal is done... can't predict when that is though sorry.

Diana I don't know if TW is aware that my fox channel program guide for HD is for WACH out of columbia, and WFXB is the Fox HD Station.

Thanks for the heads up - just spoke to the headend and its an easy fix.


Everyone is scratching their head on why the ITV Services aren't coming in.... They are going to start noodling it this morning and I'll keep you posted.


(I also have to attend an HR training for most of the day, so I will be out of pocket a lot - sorry...)

As Diana is busy today, I thought I should update some things. I work for TW in Myrtle. Access Menu issues should be resolved, reboot your converter to load the app. We are working on the FOXHD guide issue, may be tomorrow morning before it is resolved to avoid losing all info. Thanks for your patience.

The Access Menu has started working for me without a reboot.

I had to reboot today for some unrelated issues and the reboot took about 10 minutes both times(from the time I unplugged until the clock came back on). I called TW and was told that they had been getting a lot of calls about that but did not know what the problem was. Make take some getting used to but it seems my early returns on the A button is that it is more trouble than it is worth. :eek: However the picture seems better -- now if I could only find ESPN2 HD and ESPNU I would be a happy camper!

Wait, does this ITV "update" have picture upgrades in it as well? Should we see something different (ie better?) on certain channels? Is this ITV thing, *just* the ITV addition, or were there software updates involved as well? If so, what was updated for us Myrtle Beach viewers?

Mucho Gracias to anyone who has the skinny...

Hi Guys - Many thanks to my MB buddy for covering my back while I was in training.


As far as I have been told there were no picture upgrades associated with the DNCS Merge / ITV Service Launch. Doesn't mean they didn't sneak something in there on me. I love my Engineers but they don't always remember to tell me everything.

As a curtesy to our Non-TWC Forum Members and since the HD Tier issue has been resolved, I would like to ask everyone to take the discussion of the ITV Services launch to the thread that I have created for that purpose (with the blessings of the Forum Monitors)

http://www.avsforum.com/avs-vb/showthread.php?p=6052673#post6052673

Thanks,

Is anyone else missing all digital and hd channels?

Diana-

FYI the SA8000 here in Georgetown now has an Access Menu under the "A" remote key, but it is apparently not quite set up properly for our area. For instance if I try to use its menu hot button to go directly to ABC, nothing happens. Works OK for NBC (WIS-DT) and other channels we normally have access to. Think it's it's probably pointing to WPDE-DT, whereas on our segment of your network the ABC station is WCIV-DT (different QAM channel?).

Also after selecting options for News, the "customized" page or lower screen scroll will display, but all the boxes say something like "personal selections not set".

Maybe we weren't supposed to get download for ITV yet?

Mike

I will check the ABC - it should work because I point it to short descriptions from the IPG and all ABC affiliates are listed as ABCHD throughout the Division....

You should be able to customize IN&M. Here is a link for detailed directions.

Good Luck

http://www.timewarnercable.com/southcarolina/programming/instantnewsandmore.html

On my Access Menu for the four networks only ABC is listed and it goes nowhere. I get all four networks here and the other three are not even in the list.

Sorry to report this, but---

Customized my IN&M; all screens and crawls report "No Data Found".

Doesn't recognize my city, state, ZIP code, or any of surrounding communities for WX...

Also now have NO VOD services working at all. Following a request the screen says program will start in a moment, then hangs the application, finally reports "1112" failure. Once this even crashed the SA8000, requiring a hard power down to recover. First time ever; it's been exceedingly stable until now.

All in all, I think the new firmware should not have been outsourced to Elbonia! (Just kidding, Diana; I know this is still Beta stuff, but, it is one giant leap backward for my SA8000!)

Mike

On my Access Menu for the four networks only ABC is listed and it goes nowhere. I get all four networks here and the other three are not even in the list.

Addressed on ITV Service Launches thread.

Time Warner guide is showing that WFXB has the Panther game on the HD channel, and then the regular channel has Cops. Both are showing Cops. I heard a commercial for WFXB saying they were broadcasting the game, but its not on. Any thoughts?

The guide information is originally provided by the Affiliate/Network. They provide their schedules to a consolidation site that is mined by our Guide Vendor. So, this is a question that needs to be asked of WFXB.

Scott that is not the WFXB schedule on foxhd, if you will scan thru to the 10:oo p.m. news it will say WACH fox which is out of columbia and did have the panthers game last night.

So the headend hasn't rectified the guide yet - I'll get on them tomorrow - sorry.

Diana the guide has been fixed.

Wee - Haw

FYI - I went to the Headend this afternoon to fix the issus with Channel Categories on The Access Menu (ABC HD, NASCAR In Car, News World International). And, I couldn't because they were doing something to the something that I needed to interface with.....

Engineers ;)


Anyway I'm headed back at 6:30 in the morning to fix it so you should see the changes by 8am.

Diana-

Still no VOD service here. As reported in this thread on August 19 and also over in the ITV Service thread, any request for a VOD program results in a "1112" error.

The complete error message says:

"Error: 1112"
"Error: droxyCall[1003]/code[2]"

Prognosis?

Advice??

Thanks,

Mike

Sorry I lost track of this one - I'll see if I can't get the Engineers on it today.

Good Morning,

We are happy to announce an agreement with Universal HD that allows us to air the US Open Tennis Tournament in HD on our HD Special Events Channel 814.

Below please find a schedule of specific viewing times in which the Tournament will be on Channel 814. When the tournament is not on the air, you will see a Black Screen. There will be limited exposure to regular Universal HD programming as we activate the signal each day. Most specifically, we will keep the window open an extra hour each night in hopes of making sure we don't cut off any matches still in progress each night.

Non-HD coverage of the US Open Tennis Tournament is available on USA Network. If the HD feed gets cut off, you can view the remainder of the match on this Basic Cable channel.

Before you ask:
Our Corporate Office is still in negotiations for full time carriage of the network and we do not have an estimated timeframe in which the channel MAY launch full time, nor have we considered yet whether it will be a free channel or part of the HD Tier.


Date Day Start (et) End Time (et) Session
8/29/2005 Monday 7:00 PM 11:00 PM 2 - Live

8/30/2005 Tuesday 6:00 AM 10:00 AM 2 - Repeat From Monday night
7:00 PM 11:00 PM 4 - Live

8/31/2005 Wed 6:00 AM 10:00 AM 4 - Repeat From Tuesday night
7:00 PM 11:00 PM 6 - Live

9/1/2005 Thursday 6:00 AM 10:00 AM 6 - Repeat From Wed night
7:00 PM 11:00 PM 8 - Live

9/2/2005 Friday 6:00 AM 10:00 AM 8 - Repeat From Thursday night
7:00 PM 11:00 PM 10 - Live

9/3/2005 Saturday 6:00 AM 10:00 AM 10 - Repeat From Friday night
7:00 PM 11:00 PM 11 - Live

9/4/2005 Sunday 6:00 AM 10:00 AM 11 - Repeat From Saturday night
7:00 PM 11:00 PM 12 - Live

9/5/2005 Monday 6:00 AM 10:00 AM 12 - Repeat From Sunday night
7:00 PM 11:00 PM 13 - Live

9/6/2005 Tuesday 6:00 AM 10:00 AM 13 - Repeat From Monday night
11:00 AM 6:00 PM 14 - Live
7:00 PM 11:00 PM 15 - Live

9/7/2005 Wed 6:00 AM 10:00 AM 15 - Repeat From Tuesday night
11:00 AM 6:00 PM 16 - Live
7:00 PM 11:00 PM 17 - Live

9/8/2005 Thursday 6:00 AM 10:00 AM 17 - Repeat From Wed night
11:00 AM 5:00 PM 18 - Live
7:00 PM 11:00 PM 19 - Live

9/9/2005 Friday 6:00 AM 10:00 AM 19 - Repeat From Thursday night

9/10/2005 Saturday 6:00 AM 10:00 AM 17 - Repeat From Wed night

9/11/2005 Sunday 6:00 AM 10:00 AM 19 - Repeat From Thursday night
1:00 PM 2:30 PM 20 - Live

You know what - its just impossible to copy an Excel spreadsheet to this forum.....

Hope the schedule makes sense to everyone.

Anyone, my bedroom tv channel 55 msnbc a black box comes up and starts typing www.msn.com MSNBC and a few other things. On other channels such as HBO it only has the black box with no writing at all, very annoying. Anyone know of a fix or is this a service call problem?

Anyone, my bedroom tv channel 55 msnbc a black box comes up and starts typing www.msn.com MSNBC and a few other things. On other channels such as HBO it only has the black box with no writing at all, very annoying. Anyone know of a fix or is this a service call problem?

Yes..turn the CC off on your Tv..you have accidentally turned it on..you are seeing the WebTv url that msnbc is inserting on the TEXT2 caption page..
consult your owners manual for further information..

Thank You bdfox18doe that was the ticket. Don't know why I didn't think of that before asking.

Good Morning,

We are happy to announce an agreement with Universal HD that allows us to air the US Open Tennis Tournament in HD on our HD Special Events Channel 814.

I am getting it in SD here.

The live feed last night in SD?

Live in HD on my cable.

Diana,

Is there a contact # or email address you would recomend for people in the northern strand area to contact WBTW about agreeing to a contract so we can get CBS in HD here.

I heard that they have been bought out by a different company if true there could be hope.

I haven't been monitoring the forum in a while and haven't really tried recording anything off of the FoxHD channel (820) since American Idol and House seasons ended. Does anyone know if they have fixed the issue of the DVR starting and stopping on this channel (Recording in multiple segments)?

John

They have not. They will not.

why is fsu miami not in hd B.S.!!!!!!!!!!!!

It just went HD at 8:15pm

got it too now nice progam director ABC!!!

It's WPDE's fault not ABC.

Diana,

Is there a contact # or email address you would recomend for people in the northern strand area to contact WBTW about agreeing to a contract so we can get CBS in HD here.

I heard that they have been bought out by a different company if true there could be hope.

I haven't been able to find anything....we have no contact with them yet. Sorry,

Hello,

I am wanting discuss QAM channels via private messages with someone in Florence. I receive CBS and ABC from Charleston, do you?

If you meet the following criteria and want to discuss, please PM me.
1. You own a HDTV QAM receiver... I use LG 4200A.
or your HDTV has a build in QAM tuner.
2. You subscribe to Time Warner Cable... I have broadcast only, $5.80 per month.

Is there a problem with WISDT-10, or is just my set. I can get standard wis-10 but I can't get digital from TW or OTA, although I can get wis weather channel OTA and TW.

Is anyone using the A button deal -- whatever TW is calling it(ITV service I think). I have tried to use it several times and find it very slow and very useless. I am not really sure what good it is. Am I missing something or is it just me? :confused:

No, its just a new technology that needs to improve and evolve - kinda like pong.

But it is a high priority - I'm on 4 separate conference calls every week just concentrating on ETV and ITV functionality ... There's some additional cool stuff we are very close to adding to the ITV suite that I'm excited about. I think every month or so we will be adding something new to the functionality and the beauty of that is everyone won't fall in love with everything, but hopefully we'll hit something you think is great very soon.

OK I'll give it a chance but right now I would rather have 4 calls a week for ESPN2HD, ESPNU and OLN HD :) There were several football games on EPSNU this weekend that did not show up on ESPN Game Plan -- hope that is not that start of more things to come.

Me too, but I'm not invited to those calls

Diana,

I hope you can answer this. Why is the HD so awful for football on abc?? There have been problems since the FSU-Miami game no hd until middle of 1st quarter.
Raiders-Patriots same thing. Then tonight there was no hd for saints-giants on abc at all then when it switched to ESPN HD at 9 it was in hd. Then for Skins-Cowboys it started in HD now I am in analogue for most of game up until this post still no hd. What is the point in having hd if they can't broadcast it???

It is very frustrating as a consumer of HD to have these problems. I am assuming it is the local affiliates problem and not ABC national or TW. So if you could find out what there malfunction is I would love to know.

Thanks for reading,
gunner

It is WPDE. They have had HD for a year now and still can not get it right.

I have called WDPE more than once when this has happened and sometimes it has been corrected sometimes not -- it does seems to be a local station problem. The early game was HD as soon as it went to ESPN

Its a switching issue. I certainly understand your frustrations, but I can't speak to WPDE staffing for game times.

WPDE is cannot get their HD feed right at all and it is so irritating to watch it cut in and out and then like Monday night they they just cut back to SD feed. Watching LOST with all the cutting in and out is horrible and then you go to their analog channel and the PQ is really poor compared to most any other broadcast channel. Makes no sense why the cannot get their problems straightened out. These are not switchimng issues as with Monday night they manually switched back to their SD feed in the 1st qtr as their HD feed kept cutting in and out just like it has all week.

[QUOTE=mb2foru at aol]WPDE is cannot get their HD feed right at all and it is so irritating to watch it cut in and out and then like Monday night they they just cut back to SD feed.

I had a fairly long talk with one of the WPDE engineers yesterday about MNF. He claimed it is an ABC problem and not a local problem. He said he is a MNF fan and was home watching on his HD set and was as frustrated as some of us are. I don't watch Lost so don't know what happened there. Maybe we need to call ABC. I have always found it is best to work your way up the food chain! :rolleyes:

All you have to do is check the same day MNF thread on the HDTV Programming forum. There were no ABC problems across the country.

Well tried watching MNF on ESPN, WPDE and WOLO OTA, and the only channel that had no problems with the hd feed was espn. I kept swithing from wpde and wolo and wpde from TWC and they both had the same problems with MNF, so I would have to say it was an abc problem from my end.

I know that this subject has been discussed for over a year now. I find it difficult to fathom why two companies could not come up with some sort of agreement in over a year's time. Here we are at the beggining of another fall television series season and again we still have no CBS in high definition in the Grand Strand Area of Time-Warner. From what I have seen in the discussions here and other dialogues I have establised is, Time-warner places the blame on WBTW, WBTW places the blame on it's parent company. Its Parent company places the blame on Time-Warner. I have even seen reference to the parent company not making this available until all of their cable companies are ready to broadcast in HD. This is all hog wash. Why are other providers allowed to carry WBTW in HD?

I have the fortune of living in a competitive area where I have the choice between to cablevision providers. In the past, I have switched to the other provider because of issues such as this and other customer service issues with Time-Warner. I only switch back when they required me to in order to get road-runner cable modem. I then ran into issues with the road runner working properly and customer service again (two months they could not get my packet loss problem fixed) so I switched to DSL from guess who, the other cable provider. This other provider has now caught up and surpased Time-Warner in the HD arena. They now offer similar HD services and a HD DVR, plus they carry WBTW's HD signal. I can switch to this other provider and get all major networks, plus in HD and receive a super discount for having 3 services with them (telephone, Internet, Cable).

With that being said, can anyone from Time-Warner give me a good reason to stay with them? I would be happy with something along the line with we are finalizing our agreement with WBTW and will be carrying their HD signal with a month. Somehow, I don't find that likely.

Leaving Time-Warner again real soon,
John

Hey I agree with you 100%. I have been on here for a while asking why, when, if, can we get hd cbs. I would love to know a answer as well. I know its not Diana's fault these decisions aren't hers to make. I just want cbs hd. It's frustrating every week to see............
Steelers-Patriots in hd 5.1 surround sound I cant get it
Florida- Tennessee in hd 5.1 surround sound I cant get it
CSI, Threshold in hd 5.1 surround sound I cant get it,

You get the point and another thing is I choose to watch fox over cbs on football as long as steelers arn't on among other programming choices, because my picture quality is soooooooo bad on channel 13. I bet CBS would love to hear that but they don't monitor this board so they don't know and don't care.

I am jealous of you if I had a choice I would switch too so I could get CBS HD.

Nostradomas prediction day...............

From here on out every Monday Night until season is over I would like to get a prediction on how poor to well ABC's HD feed will go for the monday night games.

My Nostradomas prediction for this week's game is.................

It would start out in hd and flicker for 10 minutes then it will switch to SD. Then it will switch back 5 min later and still flicker in HD. Then it will switch back at approximately 9:20 to SD for the rest of the night.

And your predictions are..............................................

watch college football on ESPN!

It is on ESPN2HD. We don't get that either.

With that being said, can anyone from Time-Warner give me a good reason to stay with them? I would be happy with something along the line with we are finalizing our agreement with WBTW and will be carrying their HD signal with a month. Somehow, I don't find that likely.

Leaving Time-Warner again real soon,
John


The beauty of competition is it allows this type of choice. You should go with the provider that gives you and your family the optimal Value for YOUR dollar - based on what you want. If the one thing you want is CBS in HD then your decision is easy.

All I can say as far as WBTW is concerned is they WILL NOT answer our inquiries to discuss HD Carriage - I have only gotten the information that Gail has been kind enough to post about their Parent Company making the decision. I have no idea how our competitor managed to get them on the air.

:mad: Just what is the friggin deal here. Don't people get paid to make stuff like this work in MB?? Pretty pathetic if you ask me. Get a clue TWCSC.

Nostradomas prediction day...............

From here on out every Monday Night until season is over I would like to get a prediction on how poor to well ABC's HD feed will go for the monday night games.

My Nostradomas prediction for this week's game is.................

It would start out in hd and flicker for 10 minutes then it will switch to SD. Then it will switch back 5 min later and still flicker in HD. Then it will switch back at approximately 9:20 to SD for the rest of the night.

And your predictions are..............................................




Looks like you were wrong. Its been SD since the start of the game.....no HD at all yet. Not even a flicker.

It is not Time Warner tonight it is WPDE because I am watching MNF in HD on WOLO 25 out of columbia, but channel 15 OTA is in SD. So I don't think time warner can do anything about it if channel 15 doesn't flip a switch or whatever it is they need to do. Get you an antenna CM4228 a 15 ft mast and you can get WLTX CBS and WOLO ABC, day or night here in Florence South Carolina

they let me leave a voice mail with the station manager when I called about 9:30 -- so nice! said nothing they could do but thay had lots of calls! NS!

You will see few if any antennas in the Myrtle Beach area. Not much can be picked up OTA.

Here is how to contact WPDE - feedback@wpde.com

The station manager from WPDE called me back this morning and we had a fairly long conversation about their problems. He said they have first generation software for the HD signal and have had a failure with that. ABC has sent them a patch that will be installed today that will fix the problem in the short term. ABC and WPDE are going to share the cost of a total fix with the newest "stuff" for HD and that will fix the problem long term. That should be in place shortly -- a few weeks -- it seemed. At any rate WPDE should be ok from now on -- only time will tell. I hope he is right. He seemed very up front with me and did not beat around the bush (pun intended) about the problem but told me what was going on and how the short term fix was being handled and how the long term fix was going to be handled. So the problem is really a WPDE/ABC one and not TW.

It never was a ABC or TW problem

Still not working right -- watched Commander in Chief last night -- the pictures was in HD but the sound was out of sync and the pictures would black out for a second or two every few minutes -- we had gotten a phone call so we used the DVR pause feature hopefully that was the problem? Anyone else have those problem on WPDE shows last night?

My LG LST4200A allows me to watch ABC in HD from Charleston and Florence. I live in Florence, SC. I can switch between the two stations as they are next to each other on my receiver, 118-4 and 118-25. It's a night and day difference for PQ. WPDE has horrible sound, 2.0 and bad PQ. The Charleston ABC has 5.1 and great PQ.

BTW, you will get several extra stations with an aftermarket legal HDTV receiver. This is now confirmed via a local home theater installer.

aftermarket legal HDTV receiver.

Clarification please?

LG LST4200A with TWCSC broadcast cable service for $5.80. Legal meaning you can buy a LS 3410 or 3510 from local vendors like Circuit City or Bestbuy. FWIW, HDTVs with built in receivers also receive these extra channels.

LG LST4200A with TWCSC broadcast cable service for $5.80. Legal meaning you can buy a LS 3410 or 3510 from local vendors like Circuit City or Bestbuy. FWIW, HDTVs with built in receivers also receive these extra channels.

Ahhhhhh, I gotcha. My 3510 just died lastweek but my replacement (Sammy SIR-T451) is scheduled delivery tomorrow. After reading your statement I was afraid a better/newer product was out that I missed. :D

I heard the LG 4200 is not available anymore. I believe the closest replacement in LG is $1k.

My LG LST4200A allows me to watch ABC in HD from Charleston and Florence. I live in Florence, SC. I can switch between the two stations as they are next to each other on my receiver, 118-4 and 118-25. It's a night and day difference for PQ. WPDE has horrible sound, 2.0 and bad PQ. The Charleston ABC has 5.1 and great PQ.

BTW, you will get several extra stations with an aftermarket legal HDTV receiver. This is now confirmed via a local home theater installer.


Time Warner sends the broadcast channels around to their different hub sites over there fiber network and your after market receiver is picking them up because they are there. Time Warner zones them by zip code authorizing converters to get them.

So much for HD and WPDE -- seems Lost and Invasion were not in HD tonight. I was watching baseball on the package but checked in a few times to see if they had fixed the HD problems didn't seem to be fixed -- oh well another phone call in the AM! :(

So much for HD and WPDE -- seems Lost and Invasion were not in HD tonight. I was watching baseball on the package but checked in a few times to see if they had fixed the HD problems didn't seem to be fixed -- oh well another phone call in the AM! :(

Billy Huggins emailed me today letting me know that they have purchased the latest version HD equipment from ABC and that it will be at least 4 weeks before their HD feed is back up and running right.

:mad: Just what is the friggin deal here. Don't people get paid to make stuff like this work in MB?? Pretty pathetic if you ask me. Get a clue TWCSC.

This in NO way has anything to do with Time Warner as it is the stations fault and they have admited it and it will be at least a month before the station has it fixed also per the stations manager Billy Huggins.

Quote from HDviewerInMB "They now offer similar HD services and a HD DVR, plus they carry WBTW's HD signal. I can switch to this other provider and get all major networks, plus in HD and receive a super discount for having 3 services with them (telephone, Internet, Cable"


Isn't the station signing a agreement to carry on one competitive company but not even willing to talk to the other competitor a violation of law? Isn't there an FCC or FTC law that covers fair goodfaith dealing to at least give the oportunity for one competitor to at least have the right to sign an agreement that the other competitor was given? Time Warner should at least be given the chance to sign an agrement with WBTW that has the same terms as HTC has signed.

Now no HD on local Fox channel for Red Sox/Yankees game this afternoon. What is wrong with these local network outlets?

Concerning ABC, if WPDE can't deliver why can't TWC use the Charleston ABC outlet for those of us on the south strand.

This is worse than the early days of TV.

Concerning ABC, if WPDE can't deliver why can't TWC use the Charleston ABC outlet for those of us on the south strand.




Its illegal. The FCC provides one Franchase license per broadcast affiliate per DMA. The only way to get around this is if the Charleston ABC Affiliate received "Significantly Viewed" status in your area - and if you can't pick them up OTA, then this will not happen. Significantly Viewed is how we get WIS in FMB.

I was trying to watch FB and kept switching in and out of the baseball game it went HD about the 8th inning. FB was another matter WPDE kept cutting in and out and ESPN Game Plan has been messed up all day. I had called several time earlier in the week and was told everything was ok -- there was no problem. I called at 11:30 this morning and was told it is ok no problem -- about 4:00 they may finally have it solved. Why won't the tech people ever belive the customer that it might be a TW problem? It was a head end problem when they finally figured it out. I was told that there was not a problem by several different techs off and on all week and there has been all day.

I know this is a HD string but this seems part of the TW problems towards the customer

kjpjr
Please define "messed up".
Thanks.

They did not have the signal on most of the week -- they show scores and upcoming games and run audio of ESPN radio during the week. When they finally went on the air about 12:30 Saturday -- should have been noon -- the wrong games were blacked out. They finally got most of that right about 1:30. When the next set of game started at 3:30 the same thing happened, wrong blackouts, seemed to get that fixed about 4:00. by the 7:00 games it did seem to work ok. I would call that messed up. I called TW several times before and after noon Saturday and was told there was no problem and everything was ok even thought they had the same problem at their end!

Thanks for the info, I will check into it.

NHL Games in HD from Outdoor Life Network.

Some of you have emailed me about potential NHL HD games coming from OLN - and I had absolutely no information to share on that point. I got my first info on it Friday afternoon - with the first game this Monday - wasn't that helpful!

Anyway, TWCSC will provide the following games to all HD subs free on Special Events Channel 814. {sometime Monday my webmaster will get the schedule on the consumer web site for future reference} This is only the schedule for October/November. They will send additional schedules as we get to those months.

All at 7:00 pm eastern

Mon 10/10 - Pittsburg at Buffalo
Mon 10/17 - Florida at NY
Mon 10/24 - Detroit at Columbus
Mon 10/31 - Montreal at NY
Tue 11/8 - Boston at Philadelphia
Wed 11/16 - Pittsburg at Philadelphia
Tue 11/22 - Tampa Bay at Philadelphia

There are several channels of free hockey being shown on TWC. "A free preview of NHL Center Ice." This appears on a group of stations called Sports Indemand. My STB maps them at 104-1 thru 104-10. 10 channels total.

Yes - there are always free previews of all Sports Packages - they usually last about a week.

After several weeks of free on demand for HDTV owners, TWC has finally corrected the inadvertant free programming.

Diana, any word if and or when this may become available either through time warner or at a retail level?

— Scientific-Atlanta will expand its set-top leadership position with innovative new DVR with DVD —

SAN FRANCISCO – THE NATIONAL SHOW - Building upon its award-winning Explorer® 8300™ digital video recorder (DVR) platform, Scientific-Atlanta today announced its new MCP-100™ Media Center DVR with a built-in DVD burner. This market-leading product will combine all of the great features of the current Explorer 8300 platform, including multi-tuner DVR, optional high definition DVR, DOCSIS (DSG) and Multi-Room™ DVR capability, with a new built-in DVD player and burner.

“Our new MCP-100 Media Center will completely change the way consumers think about cable television,” said Dave Davies, vice president, strategy and product marketing for Subscriber Networks at Scientific-Atlanta. “Consumers will be able to easily record their favorite programs on DVDs to watch in the mini-van, on the train, on the bus or on an airplane. Cable television has always been about entertainment in the home. We will make it easy for cable consumers to enjoy their favorite television programs wherever they choose.”

The new MCP-100 Media Center will add DVD burning functionality for standard and high definition content that will give consumers the ability to simply and securely record their favorite shows and movies onto writeable DVDs. The MCP-100 Media Center will support the majority of writeable DVD formats and will also play off-the-shelf DVDs and CDs. In addition, the product is being designed to respect key content protection flags including ‘copy freely’, ‘copy once’, and ‘copy never’ tags.

“The combination of DVR with a DVD burner in our new MCP-100 Media Center will help create exciting new revenue opportunities for cable operators, including the potential for future DVD video downloads and the distribution of other content,” added Davies. The MCP-100 Media Center is currently scheduled to be available Q4 CY2005.

I wonder if it will do re-writeable DVDs.

I havent heard anything lately about the MCP-100 in a while, which leads me to believe that the anticipated schedule has slipped...not unusual.

I wonder if it will do re-writeable DVDs.

Yes the unit will do RW discs and looks to be very cool and seems to be a responce to the Humax DVD Tivo type units.

Ok Guys - I'm on vacation! I'll be up very early in the am driving to Illinois and not back to work until Wednesday the 26th.

If you have an issue with your TWC Services please call 866-892-7201.

Have a great weekend,

Anyone hearing anything about CBS in HD on HTC. I sent an email to HTC several months ago and was told they were working on it but haven't heard anything new since.

I bought a SIR 451, does anyone have a current list of QAM channels for TWSC. So far, I have been unable to locate TNT-HD.

I bought a SIR 451, does anyone have a current list of QAM channels for TWSC. So far, I have been unable to locate TNT-HD.

If memory serves me right,

98-15 TNT-HD
100-1 PBS-HD
107-2 CBS-HD
107-17 DiscoveryHD
118-4 ABC-HD
118-25 ABC-HD
119-26 NBC-HD
119-37 FOX-HD

Occasionally
100-5 Braves-HD

Here is what I have been getting roughly for what you gave. I just wonder if the tuner in the SIR T451 is decent enough with it missing QAM 127 -136.

100-1 PBS-HD
100-2 WCSC Weather
107-1 Discovery HD
107-2 CBS-HD WCSC
118-1 ABC-HD
118-2 ABC-HD
119-1 NBC-HD
119-2 FOX-HD

Can you manually add a channel? I would add 98-1 based on our two charts. I wouldnt worry about channels 127-136. I have never seen any channels there.

PS I have seen alot of indemand channels around 108-117 but never above that. It has now stopped. I used to be able to see people fast forward and rewind their movies.

When I go to 98-1 under add channel it tells me channel not in service. I was wondering since the channels don't appear to map out the exact same between what ever the receiver you are using and my SIR T451 if there might be a problem with my receiver.

Hello,

Where do you live? It could be your cable. You are welcome to bring your box over to my house and try it out before you return it. I live in Florence.

My 8300 box in Myrtle Beach has been strange today. -- About 11:30 it decided to reboot itself as I was trying to "rewind" a show I was recording and decided to watch before it was done recording. After that it just froze up and rebooted again. I then did a cold reboot -- unplugged it -- and all seemed fine except the show I recorded was gone. About 2:15 the box rebooted itself again. All the reboots seemed to take longer than normal -- like 3 or 4 minutes to complete.

Anyone else having those kind of problems today or is my box "dying". TW is sending a techie out on Tuesday.

Maybe it is Halloween -- we will see -- normally I have no problems with it.

Its probably confused over the time change. We downloaded an new OS last week that was supposed to fix all the trouble DVR recordings have with time change, but I have heard from a couple of people today, so I suspect that SA still has some work on the drawing board on this one.

Hello - headed out of Town to a meeting until Friday night - please call customer service if you need anything 866-892-7201

Take Care,

I have TWC here in Myrtle Beach and have had the HD package for a little over a year now and everything has been great for the most part. About 2 months ago I started getting pixleation (sp?) starting on channel 902(HBO) along with many of the other 900 level channels except ESPN. DCHD, TNTHD, and networks seem to be fine most of the time but they suffer some times too. But it's' the 900 level channels that are killing me. Has anyone here had a similar issue?? And is there a quick fix?

Thanks for any help you can give.

Same here in Florence, goes in and out and pixelation. Sometimes out for a minute, but usually about a second or two.

Quickest fix is to PM me you home telephone number including as much detail to the problem as possible. I can have a tech swing by during the day to measure levels outside your home. This will provide first step as to what needs to be done next without you having to be home for initial diagnosis.

Anyone else having problems with NBCHD tonight? I recorded ER and it was totally unwatchable. Am really disappointed. Was looking forward to that episode.
Looks like ABCHD, FoxHD, INHD1 and INHD2 are messed up too but NBCHD is the worse. Did not realize it was messed up until it was over. Everything else seems fine. It has also been rebooting on its own 4 or 5 times this week.
I would beg for TWC to reshow it but I know that doesn't happen lol.

Update: Diana is out of town so I called Customer Service. They have scheduled someone to try to come out tomorrow or Sunday.
Cleared up so I cancelled the tech coming. Problems started again so rescheduled for Monday. Learned a lesson..do not cancel their visit lol.

Hello - leaving the office in a few minutes and will not be back until sometime Thursday.

Part business - Meetings
Part going to Chapel Hill to see Illinois Play!

If you have any issues, please call customer service at 866-892-7201

A lot of momentary signal losses here in Murrells Inlet lately on a daily basis. All the HBO's and SHO's will go off for a couple of minutes or one or more of the HD tier or the local channels from time to time. One DVR of Medium last week had no sound for several minutes near the end. Crossing Jordan went out Sunday night momentarily so I switched to channel 10. Can't do that when you've recorded the show unfortunately.

We have more stuff on HD than we did a year ago but I think we have more problems too.

ESPNHD will blank out on me for 2 or 3 minutes at a time.

Since this thread appears to mostly just talk about TWC, I am interested if anyone, or maybe someone from TW could answer a question. I have been considering trying TWC here in the MB area for awhile. I've been using Directv for a good many years.

I'm mostly interested in HD but of course there are only a few channels for now on both systems. Maybe someday the north end will get WBTW. Anyway, for the first time I got ahold of a SA8000HD just to see what I thought of it. I'm currently using HD an SD directivo's.

I read over a lot of the posts about SA boxes and found out rather quick that the software here in MB wouldn't do what appeared to me, most TW area's boxes would. I simply couldn't get things to work that I was reading, so of course I looked at the diag screen an found its SARA and not Passport.

I know there are different opinions on these two, but most prefer passport overall. Reading the features on pioneers site show me there is a good bit of difference. Of course me using Tivo from Directv makes me more likely to pay attention verses someone thats only use the SA box.

The fact is though, Passport has features I thought has become common on most DVR's but isn't on SARA. Also, if they release the new version the press release dated in Oct. , then there will be a bigger gap between the two.

So, why does the MB area has to use SARA or is that just because thats the OS they always used in the pass? Does all of SC use SARA? I know the 8300HD is a better box, but I understand the interface is the same is pretty much the same. I think NC uses Passport.

I cannot really see myself using this SARA software even if Passport does have its own problems. It usually takes someone thats used other types before they really understand the difference. Reading about it doesn't exactly tell the story.

So, I was just wondering why we have to use SARA and its strange TW uses both, IMO. I don't suppose SA or TW knows of any update that might make this SARA software at least appear to be not years out of date?

Well, I'll continue to keep up with them but honestly I find the software rather bad and anyone thats used other types would have to agree. Sure, its useable but SA should do better than that, without people having to even ask. I won't even get into why a HD box is would have interface that doesn't even fill out a 16:9 screen. Actually, could they have made the guide any worse?

SARA is probably used because SC TWC tends to be an early adopter and since it is SA's own software that is what they first put on the head end. Also the 8300HD software is better and both software and hardware tend to get updates once or twice a year. It will not compare to Tivo but if the menu is not 16x9 is your worst complaint that does not seem so bad.