View Full Version : Myrtle Beach, SC - HDTV


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Larry J
11-30-05, 01:09 PM
Ok, well what is the difference in the 8300HD software? I don't know because I haven't used one in a long time, and it I wasn't really paying attention to details then. It was only for about 10 minutes. I heard basically they were the same.

The guide not filling out the screen isn't the only thing I don't like, but that is a silly thing to do. I don't use a lot of the Tivo features, so if I replace it , I don't need the replacement to be the same, but it would be nice to be within reason.

It should have keyword search, marked points in recordings bar, 15 min skip while FF, some kind of folders, ect. Things like that which are simple really, and I know some of those are on passport and most will be if they upgrade it.

Just the fact it will not let me start at the beginning of a show while its being recorded is something that bothers me quite a bit. Then if you do scan backwards to the beginning, it will go to live when the show ends. I know they can do better than that.. They need a larger guide also, or least a option to pick different views and that goes out more days.

If the 8300HD does any of these things, then I'd like to know, but I don't think it does. For me thats just basic features on a DVR, instead of just a modified VCR.

bpear1600
11-30-05, 03:04 PM
Recorded three NBCHD shows Monday night and watched them yesterday. SURFACE was in SD, LAS VEGAS was HD and MEDIUM was HD until the last 10 minutes when it switched to SD.

Anybody know what is up with this station? Is it like this all over the country?

bpear1600
11-30-05, 04:40 PM
Does anybody in my area get the new HD channel 945, Universal HD, TWC announced via Email today?

I cannot get it and the CSR girl says there is no such channel. This is ridiculous!

Gary J
11-30-05, 07:47 PM
Ok, well what is the difference in the 8300HD software?
Use Search and you will find an entire thread on the 8300HD.

DianaTWCSC
11-30-05, 07:53 PM
Does anybody in my area get the new HD channel 945, Universal HD, TWC announced via Email today?

I cannot get it and the CSR girl says there is no such channel. This is ridiculous!



Sorry - my bad - launch is tomorrow, so (1) I should have made sure my staff included the launch date and / or (2) made sure they didn't send it out until tomorrow. Only have excuses, no real reason, so very very sorry about the situation.

Think of it like the tooth fairy - when you wake up tomorrow, you should have a nice surprise.

DianaTWCSC
11-30-05, 07:56 PM
Larry J.

TWCSC headend is entirely SA equipment - ditto equipment in the home. This allows us to be a test market for a wide variety of advanced product and services. Passport is a late adapter when it comes to these mechanisms.

We understand Passport has some DVR functionality that would be preferable, but to throw another equipment provider into the mix would result in serious customer disruptions.

SA is constantly working on upgrades to DVR functional and all the items you have listed are on their list of features to add - however I have no date for the next big software upgrade or which features will be included.

bpear1600
12-01-05, 09:45 AM
Thanks, Diana. No big deal. Sorry for any overreaction on my part. You have always been very helpful to all of us.

Bob

Larry J
12-01-05, 11:47 AM
Use Search and you will find an entire thread on the 8300HD.


Well, thanks but I already did that of course. Thats the main reason I said its basically the same as what the 8000HD uses. Of course it takes forever to read those threads with so much junk in them, but I don't think I missed the point that there isn't a big difference regarding software.

Gary J
12-01-05, 11:57 AM
Well you can not expect someone else to read it all in order to give you an executive summary. Having done that though here is what I found to be much better for me upon switching to the 8300HD.

1. Pass-Through in Settings/Picture format - allows my HDTV to do upconvert rather than the box.
2, S-video activated - allows me to do split picture on the TV with satellite as the other input.
3. Much improved SD picture than the 8000HD had.

Larry J
12-01-05, 12:02 PM
Larry J.

TWCSC headend is entirely SA equipment - ditto equipment in the home. This allows us to be a test market for a wide variety of advanced product and services. Passport is a late adapter when it comes to these mechanisms.

We understand Passport has some DVR functionality that would be preferable, but to throw another equipment provider into the mix would result in serious customer disruptions.

SA is constantly working on upgrades to DVR functional and all the items you have listed are on their list of features to add - however I have no date for the next big software upgrade or which features will be included.

Thanks for the answer. It would be nice if SA does upgrade that interface soon. I understand once a TW area starts using certain software/equipment, its unlikely they will change it.

I don't know how many bugs Passport has, but I know if they actually start using the interface thats in the Oct. press release, there will be a even bigger gap with SARA.

So, while I am still thinking about switching from Directv, I'll still have to consider all the options awhile longer. One reason I was considering it is because I need two more HD Boxes. But you still haven't got WBTW at the north end, and most times I can get it OTA on the Directivo. I don't know when they are going to turn on more power, probably only when they have too.

topher57
12-02-05, 07:15 AM
Diana, I have pixalation on all of my Local HD Channels this morning. Don't know if it is everybody or just here.

HDviewerInMB
12-02-05, 12:15 PM
I read in an earlier thread that TW pushed out a new OS for the DVRs around Oct. 30th. It was about that time that my DVR started acting funny. Sometimes, now when I rewind or fast forward, the screen freezes. It appears that the DVR is still doing the FF or REW because when I press play again, it has advanced in the direction I was trying to go. It's just that it is not updating the video and therefore, you cannot tell how far back or forward you have gone. I tried a cold reboot when it is doing this, but it still does it immediately after the reboot. It does not do it always and it is worse some days than others. If when it does this, I press play and then REW or FF real fast, it will start updated the video again. It is very frustrating when trying to review something or go past commercials.

The only other thing that I can correlate happening at around the same time was that I filled the HD up once.

I called TWC and they told me to take the DVR converter in and get it replaced. I didn't want to do this and loose all my recorded programs and settings if this is something that won't be fixed by a change out. So I wanted to ask, Has anyone else experience this anomaly?

Also, it seems that the hard disk would get fragmented over time. Do these things run a defrag utility from time to time, or do we just have to swith the box out every time the performance starts getting bad?


John

HDviewerInMB
12-02-05, 12:18 PM
Any update or ETA on when we might get WBTW in MB on Time-warner?

Gary J
12-02-05, 04:42 PM
DVRs do not get fragmented. It is not like computers with 1000s of files. You are doing FF or REW only from regular playback status?

topher57
12-02-05, 10:54 PM
Anyone in the Florence area have a bunch of garbled and unwatchable channels tonight?

DianaTWCSC
12-03-05, 11:55 AM
I read in an earlier thread that TW pushed out a new OS for the DVRs around Oct. 30th. It was about that time that my DVR started acting funny. Sometimes, now when I rewind or fast forward, the screen freezes. It appears that the DVR is still doing the FF or REW because when I press play again, it has advanced in the direction I was trying to go. It's just that it is not updating the video and therefore, you cannot tell how far back or forward you have gone. I tried a cold reboot when it is doing this, but it still does it immediately after the reboot. It does not do it always and it is worse some days than others. If when it does this, I press play and then REW or FF real fast, it will start updated the video again. It is very frustrating when trying to review something or go past commercials.

The only other thing that I can correlate happening at around the same time was that I filled the HD up once.

I called TWC and they told me to take the DVR converter in and get it replaced. I didn't want to do this and loose all my recorded programs and settings if this is something that won't be fixed by a change out. So I wanted to ask, Has anyone else experience this anomaly?

Also, it seems that the hard disk would get fragmented over time. Do these things run a defrag utility from time to time, or do we just have to swith the box out every time the performance starts getting bad?


John


Please make sure you try a slow reboot: ie, don't touch the power button for about 10 minutes after you unplug it. The new OS has a lot of information, so even if you reboot and just turn it back on, it will not get all the information it needs.

Your issue is unlike any other I've seen, so please keep me posted.

DianaTWCSC
12-03-05, 11:55 AM
Any update or ETA on when we might get WBTW in MB on Time-warner?


no sir - no updates

DianaTWCSC
12-03-05, 11:57 AM
Anyone in the Florence area have a bunch of garbled and unwatchable channels tonight?


No reported issues with my Tech Ops Manager.

Please PM me your phone number and I'll have someone check your levels.

Thanks!

Larry J
12-03-05, 09:39 PM
Well you can not expect someone else to read it all in order to give you an executive summary. Having done that though here is what I found to be much better for me upon switching to the 8300HD.

1. Pass-Through in Settings/Picture format - allows my HDTV to do upconvert rather than the box.
2, S-video activated - allows me to do split picture on the TV with satellite as the other input.
3. Much improved SD picture than the 8000HD had.

Well, again, thanks for you help, but I think you didn't understand what I meant. I rarely read in this thread, mostly in other area's of AVS an other forums. My point was, the actual interface is the same, and far as I know it is. The menu, guide, features like I mention before, ect.

Also, if TWC in SC does a lot of testing, then wonder why they aren't already using the lastest OS, 1.88.11.2, if the information is correct that I've read. It appears thats been out around 5 months.

Sure, mostly a beta test, and sounds like the next one will be 1.5 to correct the problems, but that doesn't sound like the SC market are the ones doing beta tests too me.

Now, if you say they are the ones that do it sometimes for TWC, then ok, I guess that makes some sense.

I do however find it really strange about WBTW, like I'm sure most people do. In case anyone is wondering about their OTA signal, Scott Johnson, the chief engineer told me they would be full power by July 1st. He hopes though it will be before that date, several months sooner it it all goes ok.

DianaTWCSC
12-05-05, 04:46 PM
Also, if TWC in SC does a lot of testing, then wonder why they aren't already using the lastest OS, 1.88.11.2, if the information is correct that I've read. It appears thats been out around 5 months.

Sure, mostly a beta test, and sounds like the next one will be 1.5 to correct the problems, but that doesn't sound like the SC market are the ones doing beta tests too me.

Now, if you say they are the ones that do it sometimes for TWC, then ok, I guess that makes some sense.


http://cablefax.com/cgi/cw/show_mag.cgi?pub=cw&mon=120505&file=meetthesystem.htm

Given the large number of product and service enhancements we do test, it makes perfect sense that we wouldn't test the OS.

HDviewerInMB
12-05-05, 05:03 PM
DVRs do not get fragmented. It is not like computers with 1000s of files. You are doing FF or REW only from regular playback status?

It doesn't matter if I am FF or REW in regular playback or watching a recorded program. It does it either way.

HDviewerInMB
12-05-05, 05:23 PM
DVRs do not get fragmented. It is not like computers with 1000s of files. You are doing FF or REW only from regular playback status?

Unless , it reads everything back into memory and rewrites it all back in consecutive or sequential order after you delete a program, (which would be a defragmentation) these drives have to get fragmented over time. And I don't imagine these things have that much memory in them. Then again, I guess they could accomplish this by having two hardrives.

If they have figured out away to keep this from happening I would be very interested in learning how? Could you share?

Larry J
12-06-05, 01:28 PM
http://cablefax.com/cgi/cw/show_mag.cgi?pub=cw&mon=120505&file=meetthesystem.htm

Given the large number of product and service enhancements we do test, it makes perfect sense that we wouldn't test the OS.


I guess it just depends on where the Priorities are, when deciding which system tests what. If testing the OS interface would cause SCTW problems in other tests, then that makes some sense. Interesting timing on that article also, lol.

I not attacking TW here in SC, I just simply don't like that SARA software, and lots of other people across the USA that have it, don't either. It works and I'm sure lots of the people using it, don't have a problem with it or either don't realize the limitations, since they haven't used anything else. The DVR user numbers are rather low, so thats another reason updates seem to get push back, probably.

Personally I don't know how people watch TV without a DVR but thats another topic.

Back before RR was available, I was told by Told Caton, which at that time was the field operations Supervisor in MB, that the system being put in would be very advanced. At least compared to some other TW systems anyway. A few other Supervisor's told me that also. I'm in an out of MB at times but since I'm involved with electronics I did talk to some of the guys there in MB at times, because I would repair some things for Time Warner, ever so often.

Heck, I had to get their help to finally get a crazy RR problem solved for myself a few years ago, that had been going on for 6 months, since I that appeared to be the only way possible.

Cable in general has been given time to catch up and cut into some of the loses from the satellite companies, but they are dragging their feet somewhat.

Anyway, thanks for the information, and its nice that TWSC is a beta test state, or at least parts of Columbia are, but for me, I rather have a better OS for that DVR, than this other stuff. SA is so slow, I wouldn't even want to guess when they will finally release something. Maybe Cisco can improve that, when the deal is finished.

Just being curious, since I've never ask this before, does TW have any plans to go fully digital and do away with those analog channels? Or at least most of them? I know they would save bandwidth doing that, but I also know most cable systems haven't done it, but a few have.

I also wonder if getting WBTW will happen, before they go full power OTA.

Gary J
12-06-05, 02:07 PM
I rather have a better OS for that DVR, than this other stuff. SA is so slow
There is the difference. You would rather have form over function. Given that TIVO had such a head start everyone else suffers by comparison while they play catch-up. Meanwhile I think most people would prefer function over form.

DianaTWCSC
12-06-05, 05:21 PM
Just being curious, since I've never ask this before, does TW have any plans to go fully digital and do away with those analog channels? Or at least most of them? I know they would save bandwidth doing that, but I also know most cable systems haven't done it, but a few have.


Both Switched Digital and SDV have already begin throughout South Carolina

DianaTWCSC
12-07-05, 07:20 PM
Hello -

Going to visit the Ps for an early Holiday weekend - be back Wednesday!

If you have any service issues or questions, please call 866-892-7201!

Have a great weekend,

bpear1600
12-15-05, 03:05 PM
Just turned the TV on and this channel is no longer free. Message says I have to subscribe to it.

True?

topher57
12-15-05, 03:25 PM
Not working here either, I thought it was a part of the HD Tier, or is it just a glitch somewhere?

bpear1600
12-15-05, 03:37 PM
I just spent 10 minutes on the phone with TW and the guy had no answer other than to schedule a service appointment which I declined.

I get everything else on that tier. Diana will figure it out.

bpear1600
12-15-05, 03:45 PM
To add to my earlier post, the TW guy said my account shows I should get 945 and I have been getting it until today.

We did a reboot and all that and I am still "not authorized" to receive 945. What good would it do to send a technician out? This has to be something on TW's end.

DianaTWCSC
12-15-05, 05:07 PM
Hello,

This afternoon my Headend Technican was working on this code for an unrelated reason, I suspect that is the nature of your issue bpear. I have a call into him and I'm sure we will get it resolved shortly.

bpear should have Universal HD because he doesn't have a Cable Card and subscribes to the HD Tier. topher I don't have your info in my file, so I don't know for sure if you qualify - you must have both a HD Converter (DVR) and subscription to the HD Tier to receive it.

DianaTWCSC
12-15-05, 05:35 PM
Ok - we found the issue - Universal HD should be available to you again in 30 minutes tops (probably sooner)

Thanks for letting us know!

bpear1600
12-15-05, 06:47 PM
I just checked and 945 is back. Thanks very much for your help, Diana.

Bob P.

topher57
12-22-05, 07:56 PM
My Wife said she saw where CBS HD was coming to Time Warner Cable, is there such a commercial out there or she doesn't know what she is talking about. She is TV illiterate, so I think the answer is aready no. Although I did notice on the channel lineup for Florence on the TW website has CBSHD listed as channel 810 ,has this always been there or is it new? Thanks

DianaTWCSC
12-23-05, 05:13 AM
Not that I'm aware of. If its on the website, its a typo and I'll get it fixed - thanks for pointing that out.

DianaTWCSC
12-23-05, 07:59 AM
Although I did notice on the channel lineup for Florence on the TW website has CBSHD listed as channel 810

Link please - the two places I checked didn't have 810 listed for Florence???

topher57
12-23-05, 08:39 AM
Here you go Diana Florence Channel Lineup for Florence SC Area Code 29501 -
http://www.timewarnercable.com/CustomerService/CLU/TWCCLUs.ashx?menu=Programming

DianaTWCSC
12-23-05, 09:19 AM
Thanks - that's the corporate listing (actually my computer will not show it.....) I'll have to let them know.

Also, we heard this morning WBTW has a HD deal now with everyone but us, so its a worst case scenario (at least from our perspective).

Please go ahead and vent... I have no updates to share for on this issue for TWC and I really do understand your frustration.

topher57
12-23-05, 09:33 AM
No Problem with me Diana, I watch CBSHD OTA out of Columbia anyway.

scottf876
12-23-05, 07:51 PM
WBTW did mention on yesterdays 6:00 News that their parent company had reached an agreement with several cable companeis on the Grand Strand and Pee Dee areas. She mentioned HTC and several others that will now receive carry WBTW's HD channel. According to her, those cable companies had just reached an agreement and as of yesteray morning, those providers started carrying the channel yesterday morning. She mentioned at least 6 companies. She did say that they were still in negotiations with TWC, and with Adelphia, who is in the process of being sold. So it seems everyone else has the channel accept TWC. I wonder whats going on over there? It sure would have been nice to have had CBS HD this football season. The season almost over now, but I do hope we get it soon.

Also, thanks to Diana for keeping us informed. Of course our frustration isn't towards you, you're trying to help. So thanks. We'll just all keep trying till we finally get it.

topher57
12-24-05, 09:05 AM
Thank You

Satori84
12-28-05, 08:53 PM
Hi Diana-

If you use the link topher57 provided (http://www.timewarnercable.com/Cust...enu=Programming ) and change the location to Georgetown-Kingstree, it shows FOX-HD as being available on 820. As you know in our area there is presently NO Fox-HD signal mapped by the HD set top boxes.

My question is, I assume eventually TWC will be able to officially offer a Fox-HD channel in our area, but would that likely be WFXB-DT (Myrtle Beach) or WTAT (Charleston)? WFXB-DT is in fact available on a QAM channel presently even though not mapped by the STB. (BTW please don't let them take that away! I cannot get either WFXB or WTAT off-air here in Georgetown, even with a very efficient antenna at about 40 feet above ground since they both are running flea power to short stick low gain antennas.)

Thanks,

Mike

DianaTWCSC
12-28-05, 10:01 PM
Thanks Satori - I'll have the webmaster fix that tomorrow. As I said earlier, there is some bug on my computer so I cannot actually view any of the corporate lineups to check them and my webmaster just isn't as familiar with the ins and outs of our HD lineup by DMA.

Since you reside in the Charleston DMA, you get WTAT. If we could give you WFXB, we would have done so a long time ago.

I have no control over how they program the QAMS, unfortunately as we continue to enhance our technology sometimes we have to change the QAMs - hopefully that won't happen in this case, but I just can't promise it.

topher57
12-30-05, 12:08 AM
Diana, I don't know what it will look like in the morning, but tonight 805 is pure garble when it is on and 820 isn't on at all. I will recheck in the morning and take it from there.

DianaTWCSC
12-30-05, 04:58 AM
I didn't watch HD last night in Columbia... so I can't provide any collateral information.

Please let me know how it looks.

topher57
12-30-05, 08:36 AM
Diana, it is 805 on TW in Florence and 810 and 931. 805 is out, and 810 and 931 are garbled I guess is the look, and also 950 goes away and is blank for about a minute at a time. But 806 Weather is fine.

topher57
01-02-06, 09:39 AM
Happy New Year Everyone

Mixmasterjeff
01-04-06, 10:55 PM
Too bad TWCHD & ABC continue to suck on ice; game is no longer viewable in HD! Nights like tonight are why I have a HDTV. Happened at 11pm, i'm sure some local nitwit flipped a switch or somthing for the delayed local news.

So is the # still 1800directtv??...

GGunnerr
01-04-06, 11:38 PM
I agree with you but it's not time warners fault i assume. All other channels work fine. And the game switched to analogue for a minute then went black. This is on WPDE's end I just hope this doesn't happen for the Super Bowl since it is on in ABC this year.

It's b.s. this is why I have HD too is for games like this and it gets ruined because of WPDE. I thought they had this fixed back in October I guess they didn't there is no excuse.

GGunnerr
01-04-06, 11:44 PM
well an hour later it is back on for those who didn't know. Also if you did switch to directv they carry local affiliates now thru dish in myrtle beach so you would still have the same problem. I'm not a TW appologist but thought you should know before you switched.

GGunnerr
01-11-06, 04:39 PM
Diana,

I have a couple of questions.

1. Are there any plans for TW to add a PPV HD Movie channel or a HD Movies on demand channel??

2. Also, if I order a Widescreen movie on movies on demand will it fill my 16x9 TV in a letter box format or am I going to have to stretch to fill in side to side??

Thanks

DianaTWCSC
01-11-06, 05:38 PM
Yes, we will have a MOD HD Channel in fairly short order, but I do not have a launch date just yet.

I don't know the answer to your second question, all the ins and outs of various TV models is something I need to work on.

DianaTWCSC
01-11-06, 09:05 PM
Hello all -

Wanted to mention I'll be out of town until next Tuesday, so please call 866-892-7201 if you have any service issues.

Have a great weekend,

Daryl L
01-13-06, 12:02 PM
Anybody know whats going on with WPDE-DT 15 (16.1) and WWMB-SD 21 (20.1)? The last day or two I get no video/audio but have the usual strong signal.

kjpjr
01-18-06, 12:35 AM
WIS HD his been off the air off and on for the last few nights. It was off for Law and order and then came back on sometime for Leno. 806 the weather thing was off as well. I have also had some recording problems with that station. Everything else seems to be fine. Anyone else?

gail2magic
01-26-06, 09:42 AM
Hopefully the new merge of the WB network and the UPN to the CW will help us HD viewers lol. Maybe someone will start a local station and go HD for us :)

http://www.tvbits.com/2006/01/24/upn-and-wb-merge-to-form-new-network/

Thanks...edited it to reflect the correct name hehehe.
Sure do hope we get this on HD.

Daryl L
01-26-06, 10:41 AM
I think you mean CW. :) I guess WWMB21 will become CW.

topher57
02-03-06, 03:22 PM
How to you hook up a vcr with HD box, is the only way to do this, is to use a splitter?

Gary J
02-03-06, 03:29 PM
S-video. Otherwise it is pretty tough to tell when you give no information on your equipment.

topher57
02-03-06, 03:41 PM
Hey it is a SONY GRAND WEGA LCD TV. It is for a friend of mine who's only drawback is can he record with his vcr. I don't use one I use DVR, but he doesn't want DVR. What is different from the standard box installation? The VCR is kinda old it has no S-vidoe hookup.

Gary J
02-03-06, 03:45 PM
S-video out of cable box to vcr.

topher57
02-03-06, 04:07 PM
There is no S-video on the VCR. Hey, my son just moved to Pawleys Island. This is his first fulll week there.

Gary J
02-03-06, 04:17 PM
Then it will have to be composite - if it is active on the cable box. Probably can get a VCR for $30 at Wal-mart these days though.

kjpjr
02-03-06, 04:37 PM
If you go to the TW web site and look around you will find a page that will show you how to hook up the VCR. We still use ours as there is a night or two when there are 3 shows on a the same time we like. Bur you will get a better VCR at Best Buy or CC if you buy a new one - if you have no S vid you have a very old one. And for my political statement -- Don't shop at Wal-mart, I have never been inside one and never will. :eek:

topher57
02-03-06, 09:26 PM
Thank You, I pretty much figured he needed a new VCR when he told me he didn't have s-video , but thank you for your time.

GGunnerr
02-03-06, 09:47 PM
We all know how our local abc affiliate loves to screw up big football games in hd.

We had fsu-miami no hd after first 5 mins.---Multiple monday night football issues-
like the hurricane katrina night where both games didn't get broadcast in hd here among other games as well. And as of recently the Rose bowl where virtually the whole 3rd quarter was analogue only.

So here are the bets predict which part or if all or any will lose hd signal. and we will see who is right. I for one hope there will be no problems considering I am a die hard steeler fan and haven't been able to see any of there playoff games in hd due to no cbs thru Time Warner. So this is the biggest game of my life since 95 and I don't want it screwed up.

The winner gets a free month of cable "wink wink"--sarcasm intented------But it would be cool if Diana hooked one of us up.

Well off to my prediction I predict we will lose signal between middle of 1st quarter until the start of the 3rd quarter.


GO STEELERS!!!!!!!!!

Larry J
02-04-06, 09:26 PM
Yeah, TWC is really doing a fantasic job of getting WBTW on the beach. Its simply amazing really. I hope the Verizon Fios service they are currently installing in North Myrtle Beach will have video at some point. One of the area's they are currently laying the cable happens to be going right by the house I have there.

I've kind of got out with Directv over the past year it seems like, but TWC just isn't doing the things I'd like to see that might make me just go back to cable.

topher57
02-05-06, 06:51 AM
Larry go back to the first post from diana on page 16 and you will see it is not a TWC problem with Channel 13.

topher57
02-05-06, 03:03 PM
Anybody in the TW Florence area having a problems with digital channels? Can't pick mine up in either room.

gail2magic
02-05-06, 03:24 PM
Same issues here in Florence....all my channels above 101 are totally black. I just called TW customer service. They checked with the local people and they are aware there is a problem. Hopefully they will have it fixed soon. Some of my on demand channels are out too.

Wow..that was fast...all fixed :) Thanks

Gail

Gary J
02-05-06, 03:36 PM
WPDE is ok here at the beach.

topher57
02-05-06, 03:41 PM
Thanks my wife will die if she can't watch a movie while the super bowl is on.

DianaTWCSC
02-05-06, 04:56 PM
The winner gets a free month of cable "wink wink"--sarcasm intented------But it would be cool if Diana hooked one of us up.



GO STEELERS!!!!!!!!!

If they mess it up, they should pay.

For the first time in my life I'm pulling for the Steelers in the SB - so Go Steelers!

Larry J
02-05-06, 11:32 PM
Larry go back to the first post from diana on page 16 and you will see it is not a TWC problem with Channel 13.

Yeah, well, I was just kind of making a comment. But the fact is unless I'm confused, "almost" all the other cable companies have a deal with WBTW except TWC. So maybe it is just a problem with the owners of that station, but it looks like its a little more than that, since the others got a deal.

Also it kind of gives me headache on how long it takes SA to release upgrades to the software on their HD box. Plus the fact there are different versions all over the place.

Diana, do you have any timetable at all on when they might have all channels in digital in the MB area?

DianaTWCSC
02-06-06, 05:01 AM
Diana, do you have any timetable at all on when they might have all channels in digital in the MB area?

Probably a very long time before ALL channels are digital - there is debate on digitizing things like access channels on the Broadcast Tier. Setting those few channels aside, cable network channels will be completed relatively quickly. I don't have a timetable to share, but I know that is step one to getting to our brave new future and that the Engineers are working diligently to accomplish in a manner that is customer friendly.

GGunnerr
02-06-06, 11:31 AM
I have to say congrats to the local abc affiliate for finally getting it right. And my life is complete The Steelers are CHAMPIONS!!!!!!!!

DianaTWCSC
02-11-06, 02:29 PM
Interactive Update for all TWCSC Digital/HD Customers:

The 2006 Olympics Experience!

http://www.avsforum.com/avs-vb/showthread.php?p=7112244#post7112244

kjpjr
02-11-06, 10:34 PM
805 kept cutting in and out -- which it does often -- but it was very bad tonight. Finally gave up and watched the Games on analog NBC ugh! I watched the Games most of the day in HD on 845 and 805 daytime and had no problems. Anyone else have the cutting in and out with the signal?

HDviewerInMB
02-11-06, 10:38 PM
Anyone else in the Myrtle Beach area experiencing NBCHD (chan 805) cutting in and out (freezing, Checkering and audio cutting out) during the olympics tonight (Sat.)? It is very annoying to try and watch anything this way.

John

HDviewerInMB
02-11-06, 10:46 PM
Anyone else in the Myrtle Beach area experiencing NBCHD (chan 805) cutting in and out (freezing, Checkering and audio cutting out) during the olympics tonight (Sat.)? It is very annoying to try and watch anything this way.

John

Ok, As soon as I clicked "Post" on the above message my HD DVR cut off and displayed the word "boot". This is not an NBC problem. This is a Time-warner problem.

Diana, Can you comment on what this problem is and when you think it will be fixed?

Think about it a little and and it seems my DVR locks up anytime I use the Interactive stuff (pressing A) and I had just checked out the Olympic interactive stuff, by pressing "select" on channel 805.

Reboot is complete now and channel 805 is still freezing momentarily with the audio cutting out.

John

DianaTWCSC
02-12-06, 08:37 AM
Olympics feed from NBC is reportedly bad via both OTA and several providers throughout the state, so that is a source issue.

HDviewerin MB - can you try pressing select on an NBC channel one more time for me and let me know if it reboots again? I appreciate your risking a reboot for this little experiment.

Thanks,

kjpjr
02-12-06, 12:14 PM
It reboots the box again! The select button does not seem to work at all on 845 but I switched to 37 and it "worked". After closing it with the escape key, the box did a reboot about a minute later. the reboot took about 3 minutes -- which is not a good plan! :mad:

HDWow
02-12-06, 02:26 PM
Anyone else in the Myrtle Beach area experiencing NBCHD (chan 805) cutting in and out (freezing, Checkering and audio cutting out) during the olympics tonight (Sat.)? It is very annoying to try and watch anything this way.

John

I saw the problems as well. Apparently the blizzard in NY was reeking havoc with the uplink last night. The gods don't always cooperate. Living in the northeast during the '93, '96 blizzards, I know how much snow I swept off the dish just to have any Tv. Digital doesn't like snow or rain. All the technology in the world will generally not overcome Mother Nature. Could be worse, we could be shoveling!

DianaTWCSC
02-12-06, 04:20 PM
It reboots the box again! The select button does not seem to work at all on 845 but I switched to 37 and it "worked". After closing it with the escape key, the box did a reboot about a minute later. the reboot took about 3 minutes -- which is not a good plan! :mad:


Thanks for enduring a reboot for me. I'll ask the Engineers in the morning for a recommendation.

FYI - the Enhanced Menu (via the select button) is only available on NBC, USA, CNBC, MSNBC and NBC HD. It will not be on Discovery HD on 845.

topher57
02-20-06, 11:06 AM
Anyone have any info on FOXHD, I emailed them but haven't recieved a response. Been out since early yesterday evening, all I get is Color bars.

bdfox18doe
02-20-06, 01:03 PM
WFXB's PSIP generator crashed yesterday, as did the two here @ WCCB & WOLO..we think there was a bad download of EPG data Sunday morning. We're working on it as I write this.

topher57
02-20-06, 01:08 PM
Thank you Bob, just wanted to watch 24 in HD tonite, but I understand these things happen. I thought I read somewhere WFXB had some new owners and their first priority was digital TV, Figured that was a little to fast to be making changes.

topher57
02-20-06, 01:10 PM
Diana, just when i got used to punching in 3 digits, you all start with 4 digits, what gives? I know you have two on demand channels in the 1000's, is this a test or is this the beginning of expansion?

bdfox18doe
02-20-06, 02:49 PM
I thought I read somewhere WFXB had some new owners and their first priority was digital TV.

That would be us..same folks that own WCCB-WOLO-WAKA-WRSP-WCCU-WBBJ-WABG-..and yes, things will get better down there in the future. I already know that after today's problem I'm going to make a change in the dtv equipment!

I hope we'll have 24 tonite...there may not be any local stuff, but we'll see.

Thanks for the patience..

topher57
02-20-06, 03:16 PM
I usually watch the network HD programs OTA, but WFXB is the on channel i can't get OTA, yet i can get cbs, nbc and abc out of columbia, but no fox.

bdfox18doe
02-20-06, 03:22 PM
Yes, you won't get WFXB OTA until we get the new transmitter installed, no date yet.

If you can get the Columbia stations, you should be able to get WACH FOX as well. They're on the same tower with us..ABC/WOLO...

Daryl L
02-20-06, 03:25 PM
That would be us..things will get better down there in the future. I already know that after today's problem I'm going to make a change in the dtv equipment!

Does that mean WFXB will be upping their power soon? Last I heard from David Carfolite by e-mail ahile back they're only transmitting at very low power off a 200ft tower at the station. I'm in Pembroke, NC and get the analog clear as a bell but never gotten even a flicker from 43.1(18.1?).

Daryl L
02-20-06, 03:26 PM
LOL, NM, we posted at same time. :)

Larry J
02-20-06, 04:28 PM
WFXB is really weak, as you probably know. I can get it in NMB but it breaks up about every minute, making it useless. I'm probably only 15 air miles from the tower, or somethink like that. Its also using a high gain outside antenna.

For what is worth, I got a email from them a few weeks ago, after I asked if they were going to meet the FCC July 1st date for full power. Someone wrote back and said they hoped to be full power by then or quicker. I'm sure thats the only reason WBTW is saying the same thing, because that July date.

Does WPDE ever broadcast in 5.1 audio? I rarely look at it but its seems to always be 2 channel. I thought I saw it 5.1 but apparently either I'm wrong or they only do it once an awhile. I'm also getting a weird judder/stutter in movement on that channel. Its the only one, so I'm sure its something strange they are doing.

I am currently using a DVDO VP30 processor and that's could be why I see it so easy. I guess the signal is doing something to confused the frame rate, but its still something they are doing wrong. Neither WWAY or the national ABC HD feed over satellite does it.

bdfox18doe
02-20-06, 05:36 PM
WFXB is really weak, as you probably know. I can get it in NMB but it breaks up about every minute, making it useless. I'm probably only 15 air miles from the tower, or somethink like that. .

That's better than I expected Larry,, please PM me that receive address so we can plot it on the map if you would. :)

DianaTWCSC
02-20-06, 06:31 PM
Diana, just when i got used to punching in 3 digits, you all start with 4 digits, what gives? I know you have two on demand channels in the 1000's, is this a test or is this the beginning of expansion?

Think of it as Evolution, not Revolution...

There will eventually be 14 Advertising / Free On Demand channels from 1100 to 1114.

GGunnerr
02-20-06, 08:53 PM
For what its worth i purchased my first on demand movie yestarday in widescreen format. First off the widescreen doesn't fit a widescreen tv. Also the picture quality was horrendous how much longer till HD movies on demand because I definetly will not order any more movies until then.

I will say the 5.1 mix was good though.

topher57
02-20-06, 10:12 PM
Thanks Bob, now you all have one week to fix fox hd now. Good Luck and Thanks

DianaTWCSC
02-21-06, 05:03 AM
For what its worth i purchased my first on demand movie yestarday in widescreen format. First off the widescreen doesn't fit a widescreen tv. Also the picture quality was horrendous how much longer till HD movies on demand because I definetly will not order any more movies until then.

I will say the 5.1 mix was good though.


Not too much longer.... April (I think - the date has slid before, so I can't promise it won't slide again)

bdfox18doe
02-21-06, 08:04 AM
Thanks Bob, now you all have one week to fix fox hd now. Good Luck and Thanks

One week? Appreciate the generosity, but I hope by today!! :(

bdfox18doe
02-21-06, 03:40 PM
Looks like tomorrow late on WFXB-DT..we have to get a part shipped in.. Should have FOX network ok for primetime tho..

Daryl L
02-21-06, 06:57 PM
bdfox18doe,

May I ask what you planned to have done at WFXB-DT today that would have made today different from yesterday? Are you at WFXB or just coordination from Charlotte?

bdfox18doe
02-21-06, 07:08 PM
We attempted a Reload of software in the multiplexor under guidance of the mfg....which we have determined died. :mad:

I'm in either place,as well as Columbia too.....just depends on the day.. :eek:

Daryl L
02-21-06, 07:37 PM
We attempted a Reload of software in the multiplexor under guidance of the mfg....which we have determined died. :mad:

I'm in either place,as well as Columbia too.....just depends on the day.. :eek:

The mfg died? ;) LOL j/k. Thx for the info, I was just confused. :confused:

topher57
02-24-06, 04:28 PM
Hey Bob, I can't get a flicker out of WACH 57 HD, Although 19, 10, and 25 I get a strong reading on my meter, but not even a flicker on the meter from 57, now i am just outside of their circle on their coverage map from there tower, but after going HDTV magazine and looking, it looks like all 4 of the towers are pretty much in the same place. I can't remember off the top of my head, but I don't thing their transmission was the weakest. I can get it just not HD. Any Pointers. Any ETA on WFXB Tower?

DianaTWCSC
02-26-06, 07:24 PM
Hello - headed to Greensboro again for another 2 day meeting. Please report any issues to 866-892-7201 in the meantime.

Have a great week.

topher57
02-27-06, 06:22 PM
Can Someone tell me the Non DVR HD STB's available from TW in Florence SC? Is it 3200 or 3250, are these the only ones. Thanks in advance.
Anyone!Anyone! Bueller.

DianaTWCSC
03-04-06, 06:44 AM
The 3250 is the only one available. It does have an active DVI output.

topher57
03-04-06, 09:43 AM
Thanks Diana, we got the 3250 and installed it Thursday, but the SD channels just don't look as good as they do with the 8300 I have. I had the 3250 before and I noticed this also. It may be that I use HDMI with my hookup. I just seems the 3200 series don't have the quality of picture for SD that the 8300 does. So if you don't want DVR then you seem to be stuck with an iferior HD stb. I know SD is not going to look as good on a HDTV, but for the most part on my Samsung DLP most all SD channels look pretty darn good. On a comparable DLP with a 3250 the same SD channels don't look pretty darn good. I guess my main question is will there be or is there a non-dvr with a HDMI hookup option?

DianaTWCSC
03-04-06, 09:49 AM
That is about the best synopsis of the situation I have ever seen written. You are correct, the 8300 series 'seems' to provide a better picture on SD signals. From our testing though, we do not think it is tied to the HDMI connection. Rather it seems to be some other difference in the production of the two different series of converters.

At this time, I have not heard if/when SA will provide or TWC will receive a non DVR version of an HD converter with HDMI connections. Nor do I know if this will really resolve the issue in question.

topher57
03-04-06, 10:03 AM
Thanks Diana, I helped a friend of mine install his HD Thursday and he didn't want DVR, he would rather use his DVD Recorder, but his SD pictures didn't look near as good as mine. Now I read at SatelliteGuys TW forum that the piedmont section of NC switched its standard analog modulators with digital, and that should improve the picture. Since our cable was also out Thursday morning were we going through the same process? If so 2 questions. If we did get that replacement shouldn't his SD channels looked better or If we didn't have that done and do in the future, will it improve his SD channels. It says if you are a digital subscriber you now get all channles in digital quality. No mention on the HD side of it though.

DianaTWCSC
03-04-06, 10:11 AM
We started the Digital Simulcast process last November. I haven't touched base with the Headend lately on this process so I don't know how many more channels we have left to switch over. We are doing our Simulcast/SDV process different that any of the other NC TWC Divisions in hopes of providing a better customer experience during the process. In any case, your experience on Thursday had nothing to do with our process.

You are correct that as a channel is changed to Digital Simulcast there will be less difference between the 3250 and the 8300 - although the general consensus is the 8300 has better PQ on all channels anyway whether or not the HDMI is used.

TWCSC is not going to invest in 100% digital channels - by that I mean, we don't currently plan on spending capital dollars to convert things like city bulletin boards, etc. We believe our customer's would prefer we make that investment in other areas. But the result is you wont see the "All Digital" claim in South Carolina any time soon - that doesn't mean we won't be 95 to 99% digital though.

Larry J
03-05-06, 05:28 PM
Is there anyone in the area that is receiving WPDE OTA using a HR10-250? I'll admit I haven't watched that station very often, since I can get ABC in other ways, and I don't care for their 2 channel audio. But, I have been checking that station out for a few weeks now and I'm getting a constant stutter type motion frame rate problem.

I'm about positive it didn't use to do that, but now I can't get stop it from happening. So, since I see no sign of it on any other station, including two other ABC 720P signals, then I would think its something they are doing.

Thats why I'm asking since it could only be affecting the HR10-250, and I don't see anyone complaining thats on cable. It's fairly easy to see it while watching the channel, but the bigger the screen, the easier it would be. Having said that though, even on the 110 inch screen I currently use, I've had people who didn't pick up on it, until I pointed it out. I have no idea why though, because its a constant problem that never stops.

So, I'm getting a stutter jerk type problem with movement and when the camera pans its easy to see the stutter/hesitation, while it pans. I can see it with people moving also, its just a little less noticeable, but no doubt there. I've hooked it straight to my projector and it does the exact same thing, so it wasn't the video processor I had inline.

I'll try emailing WPDE, for fun mostly, and see if anyone there bothers to answer. But if nobody else using the directv HDtivo is having this problem, and they are sure, then maybe its just mine. But given the amount that I know about this "hobby" I find that unlikely its just my electronics, with the other ABC stations doing fine. I assume its something in their signal causing it, but this digital stuff can be so weird, unless they admit it then I don't know if I will get it corrected or not. I am only watching it on a digital PJ, so also if anyone is using that type of combination, it would help to know if you see any sign of this.

I'll be able to try another SA 8300HD again pretty soon, so if its still doing it then, I'll see if it shows up on my PJ using that on cable.

I guess I can then look to also see for myself how many analog channels TWC is doing a digital simucast on. I don't see many listed on the progamming list.

Gary J
03-05-06, 05:35 PM
I'll try emailing WPDE, for fun mostly, and see if anyone there bothers to answer.
I know when they first went HD on TWC they were very reponsive to troubleshooting emails.

DianaTWCSC
03-07-06, 07:21 PM
Ok - its that time of year again! The Men's Big Ten Basketball Tournament!

Tomorrow bright and early I leave for Indianapolis to cheer on my beloved Illini to a Big Ten Tournament Championship. I will not have internet access so please call Customer Service if you have any issues 866-892-75201.

I'll be back in the office Tuesday am!

Go Illini!

GGunnerr
03-08-06, 12:07 AM
Ok - its that time of year again! The Men's Big Ten Basketball Tournament!



And another year of no hd march madness on cbs :(

Larry J
03-08-06, 07:22 PM
Well, you can always get a OTA receiver and try pulling in WBTW or Charleston. Florence isn't full power yet so its not all that easy to go along the coast, but I get it most times ok.

After full power comes on it should be "fairly" easy to get, and the time its taking TWC to get a deal with WBTW, it might the only way for quite awhile. I do wonder what exactly is there to agree too and which one is the holdout. Even though I've been somewhat considering cable, I wouldn't be interested without all the networks in HD. Thats part of what little advantage cable has.

HDWow
03-09-06, 01:26 PM
"After full power comes on it should be "fairly" easy to get, and the time its taking TWC to get a deal with WBTW, it might the only way for quite awhile. I do wonder what exactly is there to agree too and which one is the holdout."

Maybe they are agreeing to wait until there is a full power signal. ;) Would TWC would pick it up OTA as well? There is a tower at the Oak Street office in MB, I assume is used for some channels.

Larry J
03-10-06, 01:12 PM
I don't think TWC gets the digital signals OTA but I'm not positive about that. The cable system down here, years ago, use to get all the networks that way, but I'm thinking its a fiber line now for digital. I use to see some of the guys that work inside at the office in MB, but I haven't lately. If I could happen to see one of them I'm sure they would tell me what is up with getting CBS on the north end.

But I don't think they are going to receive it OTA and the other cable systems that already have it, I wouldn't think they do either.

The house I'm getting it at is on the north end on the coast, and WBTW told me that I really wouldn't be considered within their range until full power. But I do lock on to it without breakup most of the time.

bdfox18doe
03-10-06, 02:20 PM
MOST cable systems receive the digital off-air, no reason to use fiber if the transmitter can make it to the headend. However, WFXB-DT does feed both TWC and Horry Cable by fiber due to our low-power transmitter. Don't know about WBTW tho..

All of the Charlotte DT stations (except PBS) feed TWC via OTA..

Clint DeBoer
03-14-06, 10:45 AM
Diana,

(I searched this thread and didn't see this addressed yet)... I am having difficulties with the 8300HD box's HDMI output when used in conjunction with an HDMI-switching/upconverting receiver (two different models so far exhibit the same problem). When pursuing the topic with Yamaha Electronics' product engineers, they reported that this is a known issue and is on the Cable box end. Denon's engineers also concurred:

This Problem lays with the Cable box. It is not an HDCP issue. It has to do with HDMI 1.0 compliance. Neither Scientific Atlanta or Motorola boxes were originally designed to recognize a "REPEATER". A repeater is a switching device in the HDMI format. Among other things it is able to pick off the audio bitstream from the HDMI signal. Much more than just a switch!

Conversations with S/A revealed that they have an upgrade algorithm that is available to local cable companies. However, the typical cable company takes 60 to 90 days to issue a firmware update blasts to their customers.

They are continually sending updates to their boxes but only after rigorous compatibilty testing with all other software being used in their systems.

According to S/A we should start to see boxes being updated by late Nov. 2005 But again they stress that it's totally up to the local cable companies to decide how urgently to attack this issue.

Note: This is not a Yamaha issue, all other HDMI switching receivers will produce the same results. (The only exception is certain products that act as a simple switch, not following the HDMI protocol).

Are you aware of this and when can we expect to see the existing fix implemented? I would be happy to expand on this or demonstrate the problem to whoever. As prices drop on HDMI-enabled receivers and more and more models are released this, is sure to be a bigger issue.

Let me know how this might be remedied and if I can help.

DianaTWCSC
03-15-06, 11:33 AM
I'll ask my engineers.

DianaTWCSC
03-15-06, 04:13 PM
Are you sitting down!

We have the deal with WBTW. Their HD signal will be on the air on Channel 810 in time for the first HD Game tomorrow. We will also partner with WBTW to multicast all the March Madness games in the FMB DMA as we have done in the Columbia DMA for the past 2 years. As soon as I confirm that the schedule is the same as the one we will air in Columbia, I will provide the post!

Thanks to everyone who hung in during these long negotiations!

topher57
03-15-06, 06:35 PM
That is great news.

gail2magic
03-15-06, 07:20 PM
Diana, am not sure I am more shocked or elated that it has finally happened...LOL. Thank you so much for putting up with us asking about this over and over and over.
Wow

Larry J
03-16-06, 12:54 AM
I'll ask my question that I posted earlier a different way, since apparently nobody is using the HDtivo for OTA.

Is there anyone out there that receives WPDE-DT OTA, and seeing a weird stutter type problem with movement? Its like a Micro stutter but its actually faster than that, but it makes the picture look strange. I see it worse in Lost, probably because its shot outside and the camera moves around more.

I'm just trying to figure out why its the only HD channel thats doing it. You can just PM me if you like, since I guess its not really information that most reading this thread would be interested in.

Diana, since someone posted an said most cable companies are receiving the networks OTA, I wondering how MB is getting WBTW. I don't think their signal is strong enough to get it even by a high tower, along the coast and be always dependable. Maybe you have microwave relay towers, I don't know. But I know you aren't getting WIS by a normal OTA antenna!

Actually, how about all the HD network channels, how does TWC receive then in MB?

GGunnerr
03-16-06, 09:01 AM
there is a god thank you time warner/wbtw for getting a deal done now I am really pumped for this!!!!!!!!!!!!!!!!

Also can't wait for the masters in hd too

GGunnerr
03-16-06, 09:05 AM
It actually is there i thought i would never see the day.

Question what is CBS-2?????

DianaTWCSC
03-16-06, 10:42 AM
Can't tell you how great it is to come here and know that everyone will be happy! At least for a short while.

I know I originally reported that we would be able to partner with WBTW to provide all the NCAA Men's Basketball Tournament games this year, but that's beyond what can be accomplished in such a short window, so there will just be the games on the analog feed and the HD Games on 810. Hopefully we will be able to make it happen next year.

Here's the schedule for WBTW in Florence-Myrtle Beach

Thursday:

Basic Cable Channel 8 Florence and Channel 13 Myrtle Beach lineup - PLEASE NOTE THIS IS NOT IDENTICAL TO WLTX BASIC CABLE SCHEDULE
12:40 p - Boston College v Pacific
2:40 p - Tennessee v Winthrop
7:10 p - George Washington v UNC Wilmington
9:30 p - Duke v Southern

HD Channel 810 - This is identical to WLTX in Columbia
12:20 p - Wichita State v Seton Hall
2:40 p - Marquette v Alabama
4:55 p - UCLA v Belmont
7:25 p - Illinois v Air Force
9:45 p - Washington v Utah State


Friday:

Basic Cable Channel 8 Florence and Channel 13 Myrtle Beach lineup - PLEASE NOTE THIS IS NOT IDENTICAL TO WLTX BASIC CABLE SCHEDULE
12:30 p - Arkansas v Bucknell
2:45 p - Georgetown v Northern Iowa
7:20 p - California v NC State
9:30 p - North Carolina v Murray State

HD Channel 810 - This is identical to WLTX in Columbia
12:30 p - Arizona v Wisconsin
2:50 p - Villanova v Monmouth
7:25 p - UCONN v Albany
9:45 p - Kentucky v UAB

DianaTWCSC
03-16-06, 10:44 AM
CBS-2 is Doppler Radar

DianaTWCSC
03-16-06, 10:47 AM
NBC, ETV and FOX (as reported by Bob) is all Fiber
ABC is OTA
CBS is OTA with the assistance of an amp - ultimately expected to be on fiber though

Daryl L
03-16-06, 11:43 AM
I'll ask my question that I posted earlier a different way, since apparently nobody is using the HDtivo for OTA.

Is there anyone out there that receives WPDE-DT OTA, and seeing a weird stutter type problem with movement? Its like a Micro stutter but its actually faster than that, but it makes the picture look strange. I see it worse in Lost, probably because its shot outside and the camera moves around more.

I'm just trying to figure out why its the only HD channel thats doing it. You can just PM me if you like, since I guess its not really information that most reading this thread would be interested in.

Diana, since someone posted an said most cable companies are receiving the networks OTA, I wondering how MB is getting WBTW. I don't think their signal is strong enough to get it even by a high tower, along the coast and be always dependable. Maybe you have microwave relay towers, I don't know. But I know you aren't getting WIS by a normal OTA antenna!

Actually, how about all the HD network channels, how does TWC receive then in MB?
Yes, I've seen the picture stutter on WPDE-DT often. That's one of the two reasons I don't watch WPDE-DT (the other is lack of 5.1 audio). It's kinda like watching an old film projector and the film is too tight on the rollers causing drag or it's slipping. Very annoying.

bdfox18doe
03-16-06, 12:41 PM
Most likely encoder setup..ABC has sent a tech bulletin out about this in the past..

dr004
03-17-06, 02:33 PM
I purchased the HBO free weekend but I cannot get the HBOHD channels. Diana is there a problem with this?

Just wondering.

Daren

DianaTWCSC
03-17-06, 03:30 PM
But the rate listed is $0.00. We do not have the channels in the clear because of uncut R Rated programming. We want families to have the option to allow the programming in the home rather than have mom and dad be suprised by something with kids in the room.

dr004
03-17-06, 03:48 PM
yeah I think I edited my last post at the same time you were submitting. I did purchase the free preview. I was concerned about the HBO HD channels now.

DianaTWCSC
03-17-06, 06:53 PM
Are they still out?

dr004
03-18-06, 07:23 AM
As of 7:22am they are still not working. This sucks. No free weekend for HD qual i guess.......oh well.
The message says to call the 7201 number to subscribe to this channel.

topher57
03-18-06, 11:42 AM
Is anyone missing their sound on 810 CBS HD in florence. This is the only channel i have with no sound. Never mind back on at 12:44.

DianaTWCSC
03-18-06, 01:52 PM
dr004

Go to a Free on Demand Channel (849 - 899) and start a program. The Impulse Upgrade requires 2 way connectivity and the best way to test that (or get it kick-started) is by starting an On Demand Stream. If you can't start a stream, Reboot and try the FOD again and if it still doesn't work, you need to call customer service for a Service Call.

dr004
03-18-06, 02:56 PM
I've called yesterday and they had me reset the box then told me that there was a problem on there end. I guess she told me that because she couldn't fig out anything else. I just called again and the lady told me they were still working on it. Is anyone else around Florence getting HBO HD?

DianaTWCSC
03-18-06, 04:27 PM
I'm sorry they are telling your that. There is no issue and you should be receiving the HD Channels in addition to the SD channels. Please PM or email me your home telephone number and I'll get your converter MAC address to the headend and they can look from this end to see why its not taking the package.

I'm about to leave to see the Illinois game, but I'll be coming back in the morning and I can work with the headend techs to check then.

To confirm - were you able to order an On Demand stream successfully? The SD is coming in? Do you receive the PPV Barker on Channel 600?

dr004
03-23-06, 03:39 AM
I'm sure this has been posted before but I was curious if TWC has any intention on carrrying ESPN2 HD anytime soon?

Also if this is a future channel what are some more channels coming in the near future? Like USA, WB or so on.......

Thanks
Daren

DianaTWCSC
03-23-06, 04:50 AM
I have indeed answered this question many, many times.

Intention - yes. ETA - no can do. Corporate Programming is in negotiations with ABC / Disney for several channels in their lineup. Due to the nature of these negotiations I cannot tell you when. I can tell you that as soon as we get the deal we will bust our humps (and by we here mostly I mean the engineers) to get it on the air asap. Our best time was ESPNHD - upon release of the information from Corporate (4pm on a Friday mind you) TWCSC had the signal on the air before 6pm that night and we were the first TWC Division to get it on the air. We were pretty fast with WBTW last week too.

So, that's the thing - we "PLAN" on carrying all HD channels we can, but there is no timeline. We are waiting for programming deals, so you could get one a week for a while and then not get a new channel for a stretch.

Per the specific examples you listed - USA programming is included in Universal HD (part of the HD Tier on Channel 945) NBC Universal does not at this time plan on providing different HD feeds of all their different channels, so Universal HD has the 'best of' from several of their channels. WB (1) not available from local broadcaster in HD yet (and with the looming CW deal, just not sure what is going to happen there). But there are two simple rules for carriage of HD signals (1) the signal has to exist and if your referring to a broadcaster, that means exist at the local evel and (2) we have to have a signed contract.

dr004
03-23-06, 07:37 AM
Thanks for the info. Yes I was very pleased with how fast WBTW got on the air last week. And I also appreciated the email from "Phile The Cale Guy" about the coverage. I'm just glad we're fortunate to have someone in customer service availble to talk to one on one instead of having to deal with waiting on hold for several minutes.

Thanks for the info
Daren

Clint DeBoer
03-26-06, 12:38 PM
I'll ask my engineers.Diana, is there any news on when this firmware update will be implemented? We're hearing feedback from all sorts of members on our forums about this (from around the country) and I'd love to get them some specifics on whether anyone is applying the fix.

kjpjr
03-26-06, 02:59 PM
I have seen this twice in the last week. The interactive thing -- piece of junk-- now seems to have a new trick. It has popped up twice in the last week with ebay in the content area and biap.com at the top. It seems to have done this for no reason that I can see. I have not pushed any buttons or done anything. The first time it happened my box rebooted itself about 30 seconds later, the second time it did not reboot. The ebay thing lasted about 3 or 4 seconds and went away by itself. Has anyone else seen this?

The whole interactive thing, IMHO, is a complete waste of bandwidth and my time. I have tried to use it but it is so slow and unreliable and out of date it is useless and now TW is trying to add Ebay to my TV! They give my enough now that I don't want but have to pay for to get what I want. When will TW give me, the customer, what I would like to have and not what they would like to give me?

DianaTWCSC
03-26-06, 08:12 PM
Diana, is there any news on when this firmware update will be implemented? We're hearing feedback from all sorts of members on our forums about this (from around the country) and I'd love to get them some specifics on whether anyone is applying the fix.

I haven't heard back from them. I'm not in the office again until Wednesday, but I'll send them a reminder email.

DianaTWCSC
03-26-06, 08:20 PM
I have seen this twice in the last week. The interactive thing -- piece of junk-- now seems to have a new trick. It has popped up twice in the last week with ebay in the content area and biap.com at the top. It seems to have done this for no reason that I can see. I have not pushed any buttons or done anything. The first time it happened my box rebooted itself about 30 seconds later, the second time it did not reboot. The ebay thing lasted about 3 or 4 seconds and went away by itself. Has anyone else seen this?

The whole interactive thing, IMHO, is a complete waste of bandwidth and my time. I have tried to use it but it is so slow and unreliable and out of date it is useless and now TW is trying to add Ebay to my TV! They give my enough now that I don't want but have to pay for to get what I want. When will TW give me, the customer, what I would like to have and not what they would like to give me?

We are testing ebay alerts on TV. At this time it is only available to employees to test on Channel 142. If you select eBay from the dropdown menu, you will receive a screen that says you are not authorized. If you see it on another channel besides Current (142) please let me know. You must have pressed the select button without realizing it in order to activate the Enhanced Menu.

ITV functionalty doesn't use any bandwidth. The Ebay alerts will only show up on your screen if you choose to activate them and there will be no charge for the functionality. The Enhanced Menu with various ITV functionality will become more and more common over time as more and more programmers provide interactive functionality with their programming. I'm sorry we haven't provided you anything of interest yet, but hopefully some day we will be able to add something you find of value.

The vast majority of customer feedback we get on the ITV functionality is quite positive.

kjpjr
03-26-06, 11:29 PM
[QUOTE=DianaTWCSC]We are testing ebay alerts on TV. At this time it is only available to employees to test on Channel 142. If you select eBay from the dropdown menu, you will receive a screen that says you are not authorized. If you see it on another channel besides Current (142) please let me know. You must have pressed the select button without realizing it in order to activate the Enhanced Menu.

It just popped up on its own -- not a part of the other ITV. I don't watch 142. It is not a channel I have any interest in watching. It does not stay on my screen long enough for me to do anything with it -- it just goes away by itself but as the other ITV stuff it will cause my box to reboot about half the time it shows up. That is why I don't want it or won't use it. Diana set up an appt for me about 4 weeks ago dealing with a similar issue I had with the Olympic stuff that caused the same problems. Now TW is adding more stuff to my cable box to make it do a full 3 to 5 minute reboot when it feels like it. That is really wonderful! :eek:

DianaTWCSC
03-27-06, 04:51 AM
If you are seeing this randomly on various channels I will let both the headend and the Techs handling your issue know. The bottom line is we have to figure out why your 'home' is having issues that are not going on elsewhere. The ITV train is out of the station is not stopping. There is something else going on impacting you and we have to keep troubleshooting until we resolve it - that's all.

kjpjr
03-27-06, 09:54 AM
If you are seeing this randomly on various channels I will let both the headend and the Techs handling your issue know. The bottom line is we have to figure out why your 'home' is having issues that are not going on elsewhere. The ITV train is out of the station is not stopping. There is something else going on impacting you and we have to keep troubleshooting until we resolve it - that's all.


OK I am willing to work with you on this issue because the random reboots are very annoying and the service is really of no use to me or my wife. Possibly over time it might be but right now all it does it disrupt my viewing of TV and if it happened during the last minute of the UM/Ill football game we might never know who won :D

dr004
04-03-06, 08:21 PM
Guess we won't be watching to many baseball games in HD this year. ESPN2 had several today. Guess this region will be the last to get ESPN2................in HD

DianaTWCSC
04-04-06, 06:08 PM
2006 Master's Coverage


Standard Definition

Thursday 4 to 7 pm USA - local Basic Cable Channel
Friday 4 to 7 pm USA - local Basic Cable Channel
Saturday 3:30 to 7 pm CBS - local Basic Cable Channel
Sunday 2:30 to 7 pm CBS - local Basic Cable Channel


High Definition

Thursday 4 to 7 pm Universal HD - Channel 945
Friday 4 to 7 pm Universal HD - Channel 945
Saturday 3:30 to 7 pm CBS - HD - Channel 810
Sunday 2:30 to 7 pm CBS - HD - Channel 810

GGunnerr
04-05-06, 03:25 PM
being that the nfl network is going to carry at least 8 regular season games this year any word on TW deal and if so will it include the hd feed as well??

kjpjr
04-05-06, 04:09 PM
being that the nfl network is going to carry at least 8 regular season games this year any word on TW deal and if so will it include the hd feed as well??

This is a post from another web page I follow. It has also been posted in these pages in various places. Dressler is the head of the food chain at corporate when it comes to this stuff. So I would say NFL Network/ESPN2HD/ESPNU not anytime soon --

http://www.satelliteguys.us/archive/index.php/t-51362.html

toadfannc
03-30-2006, 08:42 AM
alright Longhorn and or whoever else! I have till the very first game of the indians schedule to get my espn2hd ( I will be fine watching it on the analog, but prefer HD :) ) any news on this I know you said they are hopeful, but hopeful and its done are along ways off from one another, I am guessing we are not going to see this channel before April?

I just e-mailed Dressler about ESPN2HD being added before MLB opening day (as he and others have led us to believe for months now). Well ... surprise, surprise-- he's changed his tune.

He reports no progress in adding ESPN2HD or the NFL Network. If you're like me and love sports, this might just be the last straw. Come on Verizon Fios!!

GGunnerr
04-06-06, 11:17 AM
thanks for the reply not what i was hoping to hear but neverthe less TW has a while to get a deal done for the start of the season.

DianaTWCSC
04-07-06, 10:26 AM
Braves in HD


All home games for TBS and Turner South will be filmed in HD.

All TBS Home games will be aired in HD on TWC Special Events Channel 813

During the Month of April, All Turner South Home games will be aired in HD on TWC Special Events Channel 814 in Florence, but NOT Myrtle Beach. Essentially if you have Turner South on your Basic Cable lineup, you can also get these games in HD.

We do not know yet what HD rights we might obtain for Turner South after the sale of the network to Fox Cable Networks closes at the end of this month. We are working to obtain this information and will let you know as soon as we know. We are also hopeful FOX Cable Networks will allow us to launch Turner South (or whatever they are going to call it) on our Sports and Games Tier so we can get these games in HD on the Beach as well.

bdfox18doe
04-07-06, 10:39 AM
Braves in HD


All home games for TBS and Turner South will be filmed in HD.

.

16 or 35mm? :D

DianaTWCSC
04-07-06, 10:44 AM
funny boy

kjpjr
04-07-06, 01:02 PM
Will that be right between ESPN2HD and ESPNU anf next to NFL Network? :p

mongered
04-12-06, 04:38 PM
I have the new Panasonic 42PX60U plasma tv running with Time Warner SA8300HD set top box connected via HDMI. I also have digital optical audio cable connected from the STB to my home theater system for audio.

As of a few days ago, I notice that with the STB audio configured to output via HDMI, the STB sends only 2 channel PCM sound to the TV and the home theater system. If I turn off the TV while leaving the STB on, the sound to my Home theater system reverts to Dolby Digital 5.1 (on applicable broadcasts).

I know I can configure the STB audio to Dolby Digital, but then the sound goes only to the Home Theater system (no sound to TV). I would prefer to have the STB always outputting 5.1 soud to the home theater, where I could simply turn the TV volum down whenever I wish to hear 5.1 through the home theater system.

My understanding is the 8300HD STB is supposed to send the digital signal via HDMI if the TV can handle Dolby Digital. If not, then the signal reverts to 2 channel (as it is doing with me). My question then is why does the STB not recognize that the Panny CAN handle the 5.1 signal?

If I remeber right, I think everything was working as expcted until a few days ago. Was the 8300HD software/firmware updated recently that could have caused a change? (and how do I check which version I am running),

Anybody with this setup notice the same thing?

Daryl L
04-12-06, 04:47 PM
For some reason (lack of common sense?) SA didn't design the 8300HD to output audio through the HDMI and the digital audio output at tthe same time. Only one or the other but not both at the same time.

mongered
04-12-06, 04:58 PM
For some reason (lack of common sense?) SA didn't design the 8300HD to output audio through the HDMI and the digital audio output at tthe same time. Only one or the other but not both at the same time.

Daryl,

The way you state it is what is happening for me now (outputs one or the other, but not both), but my 8300HD WAS sending both up until a few days ago. It definitely output through both when I had my Philips plasma hooked up this way (from late Feb through late March), and also with my new Panny up until a few days ago. That's what has me puzzled. I thought maybe a new firmware/software had been downloaded and changed the functionality?

Daryl L
04-12-06, 06:11 PM
Daryl,

The way you state it is what is happening for me now (outputs one or the other, but not both), but my 8300HD WAS sending both up until a few days ago. It definitely output through both when I had my Philips plasma hooked up this way (from late Feb through late March), and also with my new Panny up until a few days ago. That's what has me puzzled. I thought maybe a new firmware/software had been downloaded and changed the functionality?
Well, TWC did send out a big update a few days ago (approximately two weeks ago). I think you getting audio out both outputs at once was a fluck that the update corrected unfortunately. Audio out of only one output at a time (HDMI or Digital output) has been one of most peoples complaints for quite awhile. I don't recall anybody else commenting that their stb did it.

mongered
04-13-06, 09:46 AM
Well, TWC didn't send out a big update a few days ago (approximately two weeks ago). I think you getting audio out both outputs at once was a fluck that the update corrected unfortunately. Audio out of only one output at a time (HDMI or Digital output) has been one of most peoples complaints for quite awhile. I don't recall anybody else's commenting that their stb did it.

Thanks Daryl,

You are probably right about it beiing a fluke for me to get digital audio from both outputs. It is not a huge deal anyway. Only a slight nuisance to change the setting when I want 5.1. I am truly thankful and blessed that I am able to have all these toys and things to entertain me in the first place. :)

DianaTWCSC
04-26-06, 04:51 PM
http://www.hd.net/program_search_results.html?keyword=Dead%20Like%20Me&whattosearch=title

Dead Like Me on HD Net

One of my personal favorites - cancelled before its time. If you never saw it on Showtime, watch it now!

Gary J
04-30-06, 08:11 PM
Will WFXB carry the NASCAR race Monday?

Patarker
05-04-06, 03:29 AM
Diana,
We're anticipating TWC taking over Adelphia's operation in Laurinburg, NC. Since it is in the Florence/Myrtle Beach market, I was wondering if you had any info on what (if anything) will be forthcoming. We recently got a big screen HDTV but have no HD programming on local cable. Before exploring other options we'd like to know what is coming down the pike. We've got TWC here in NMB and would love to see a similar offering in L'burg in the near future. Is that a pipe dream? Just taking a shot in the dark that you might know something. :o

We've got to get HD before the NFL season starts!

John

DianaTWCSC
05-04-06, 05:26 AM
Good Morning,

I hate to do this, but I do not have permission to discuss this deal or any potental plans for these areas at this time. I honestly don't know all the legal ins and outs of this particuar process, I just know I am not at liberty to speak with any sort of authority on the topic (especially on the internet).

I promise as soon as I can, I'll share HD plans (and with permission of the group all Digital plans) on this thread.

DianaTWCSC
05-16-06, 05:07 PM
Hi There,

We got permission to get the Turner South home games in HD again - but not in time to get tonights game on... They will air on Channel 814 and the schedule is

http://www.twcsc.com/AllHosted/DigitalSportsTier/BravesInHD2006.aspx

These games will be available in Columbia, Sumter, Orangeburg, Summerville and Florence areas, but not The Grand Strand.

DianaTWCSC
05-16-06, 05:10 PM
Here's something for both Florence and The Grand Strand!

Start Over is coming. You probably got your 'telemessage' today to look for your letter about Start Over. You will be able to access it beginning Thursday, May 18th.

Your GONNA LOVE IT!

No really, when I first heard about it I thought - but I have a DVR so this is just a cool party trick... I was wrong - It has really, literally changed the way I watch TV.

Enjoy!

kjpjr
05-27-06, 10:25 AM
I was wrong - It has really, literally changed the way I watch TV.

[/QUOTE]

Yes I would agree -- it is a pain that I have to wait for to clear the screen so I can see the show I would like to watch. As a sports junkie it just gets in the way of trying to keep up with several different sporting events at the same time. Too bad I can not just delete it from my TV. An example -- watching baseball, hockey, basketball games the other night -- the hockey game went over its scheduled time so every time I switched back to the hockey the start over logo came up which I did not want to use. Also it is -- has been -- quicker to change from one channel to another by entering the channel number and pressing select. With start over if you are just checking a score be careful or you might start over. Start over is a real waste. How about giving us what we might want for a change!

DianaTWCSC
05-27-06, 11:14 AM
I will admit, a very small minority of customers who still channel surf are challanged by the issue you list.

If you adopt guide surfing over channel surfing though, you will find out (1) your issue goes away and (2) guide surfing is faster and provides a multitiude of other advantages.

Gary J
05-27-06, 11:52 AM
I like Start Over. The logo is small and lasts maybe 5 seconds. I can switch back to the top of the hour on CNN or CNBC and get the top stories.

DianaTWCSC
05-27-06, 11:55 AM
Checks in the mail Gary!


Is Universal HD still a problem?

gail2magic
05-29-06, 07:10 PM
When I first read about this, I really doubted I would use it that much. Thought I would only need my DVR and did not like the idea that I could not fast forward. Was I ever wrong. It is a great addition. Am enjoying it on lots of stations especially HBO.
Looking forward to when it gets added to our HD channels.

Gail

bhambandit
05-29-06, 09:59 PM
Haven't seen any discussion on this in a couple of months. Does anyone know if WFXB has any time frame on when their new OTA transmitter will be installed and at full power?

bdfox18doe
05-30-06, 07:15 AM
Does anyone know if WFXB has any time frame on when their new OTA transmitter will be installed and at full power?

No firm date yet, but later this year, fall or so.

topher57
06-01-06, 09:33 AM
HD Channel 805 WIS NBC and 820 Fox WFXB have been out since yesterday. Anyone with any info Diana, Diana, anyone, anyone.

HDWow
06-01-06, 03:40 PM
HD Channel 805 WIS NBC and 820 Fox WFXB have been out since yesterday.
topher57
No problems with either channel yesterday or today at my place.

Gary J
06-01-06, 04:24 PM
Both work for me.

topher57
06-01-06, 05:20 PM
Well in Florence S.C. to be more specific the southern part of Florence, there are at least 3 homes that aren't getting those channels, I am hoping someone in Florence can read this and tell me something. Personally I can watch WACH Fox and WIS NBC OTA, but the other two homes don't have OTA just an ATSC tuner with QAM and they don't even know how to get started with it and I don't have the time. I have been checking in and out today cutting tree limbs and cutting grass. But hey, thank you two guys from the Beach for answering me, by the way Gary J my son now resides in Pawleys Island.

topher57
06-01-06, 07:25 PM
Thank You Diana, they are both up as of 7:25 p.m. You are the best.

DianaTWCSC
06-01-06, 08:02 PM
yeah - nice to feel the love

Coastal
06-09-06, 10:51 PM
Hi Diana,
Is TW going to ever get all of the Fox Sports Networks?
I'm really missing the Fox Sports from Florida(sunsports and fox sports fl).
Are we going to get more HDTV?We only (in MB) have a few channels and other markets have many more.
I am beginning to feel the need to go back to D*or begin E*.
Thank you.

DianaTWCSC
06-10-06, 06:25 AM
In the sense that you are speaking, no TWC in South Carolina will not get all the regional sports networks from FOX. I am not the absolute expert in all the rules surrounding Regional Sports Networks, but Fox Sports Florida, YES, etc are for Cable Operators limited to the area in which the Operator resides. The Original pseudo-solution was the FOX Sports Atlantic / Central / Pacific channels which were to be programmed with the most popular programming from their regional networks. With the development of "College Networks" Fox changed these three to Time Zone College networks though, which I personally don't think works well.... probably because they don't show enough Big Ten for my tastes...

As far as other HD Networks - we are always working to get more for all our customers, Currently FMB DMA has 7 Free HD (excluding the Special Events channels), 6 Tier and 4 Premium... From my research that rates pretty good in comparison. Certainly we know our customers want ESPN2HD, STARZ HD, Cinemax HD, National Geog HD, HGTV HD, FODD HD, MTV HD (in other words anything available) and those contracts are all in negotiation and will be added as soon as the deal is completed. Obviously its your entertainment dollar and if you feel the competition provides more of what you want to spend your money on... well that's why there's competition. I wouldn't want to lose you, but I won't make promises I can't back up.. and if I lose you, I'll work to get you back.

Coastal
06-10-06, 10:38 PM
Hi Diana,
I need more Fox Sports feeds from Fla.
Do they play football in the Big 10?Just kidding.I would love to go to a game in the Big House or Happy Valley.I could dot the I at the horseshoe.
Do you have a phone # so we can chat?I love tv,but I am not sure that I don't need D*or E* with or without TW.
We need more HDTV.
Also,there should not be (approx)15 channels betwen feeds (840 t0 901) on our receivers between hdtv chanels.
The price of HDTV DVD boxes is excessive(i need 3 or 4 of these).
Thank you.
Also,the local pres. of TW lives by me.
Thank you.

DianaTWCSC
06-11-06, 07:21 AM
I can't help you with Fox Sports Florida no matter what - if that's the bottom line, then (unfortunately) dish is for you.

B10 BASKETBALL - U of I '90

twcscnews@twcable.com is my customer email

Yes - absolutely working on it

25 FOD channels between 848 and 899 - for a very good reason (1) 800 channels are all free advanced technology either HD (lower half) or FOD (upper half) and 900 channels all require additional subscription (lower half HD Premium and Tier and upper half SVOD, POD and MOD) - this is Network Neighborhood set up so that customers can understand where to go for free services and where they can go to add on services and (2) not all HD subs also subscribe to the HD Tier

if you were the business owner purchasing these units you would probably cringe at the capitol we spend and don't get back because of the rate of the units - remember they will receive all updates without your having to ... you are not responsible for upgrading....etc

you probably mean the VP/GM of Grand Strand system cluster because President lives in Columbia

I welcome more discission off the forum if you wish.

Inundated
06-11-06, 12:09 PM
Is this already known in the market, or is no one aware that (new) WIS owner Raycom Media now holds a full-power construction permit for WMBF, Channel 32, licensed to Myrtle Beach?

This was just granted back in October. It's obviously been in the works for some time.

One would presume that it would become the NBC affiliate for the Myrtle Beach-Florence DMA, though I'm not sure how Raycom/WIS would operate it (i.e. if they'd mount a local news operation, or if they'd basically just give WIS a full-power repeater in the market).

As far as DTV goes, since the application is so recent, they don't get a paired second DTV channel. Their DTV election form notes that, and says they will keep 32 at the digital transition. Presumably, either they'd just keep WIS' HD feed on the local cable systems in the MB-F market, or they'd mount a cable only HD feed once the new station gets up and running.

I've done a lot of searching on this, and haven't seen anything else written about it anywhere.

Links:

Technical info on WMBF (http://www.fcc.gov/fcc-bin/tvq?list=0&facid=83969)

DTV Channel Election Form for WMBF (http://svartifoss2.fcc.gov/cgi-bin/ws.exe/prod/cdbs/forms/prod/cdbsmenu.hts?context=25&appn=101131381&formid=386&fac_num=83969)

Larry J
06-12-06, 03:07 PM
Here's something for both Florence and The Grand Strand!

Start Over is coming. You probably got your 'telemessage' today to look for your letter about Start Over. You will be able to access it beginning Thursday, May 18th.

Your GONNA LOVE IT!

No really, when I first heard about it I thought - but I have a DVR so this is just a cool party trick... I was wrong - It has really, literally changed the way I watch TV.

Enjoy!

So, is start over suppose to be working in North Myrtle Beach? A friend of mine just built a new house and is using Cable. Since he putting in a dedicated home theater room, I've been helping with a few things. I wasn't in NMB when the TWC guy brought in the box, but he left a 8000 so the owner had to exchange it at the office.

They wanted to know why, and he isn't all that technical but ended up just showing the woman what his invoice showed what he was suppose to get. The reason it bother him was because they said didn't have any, and continue to ask why. Then they opened up a cabinet and had about 8 SA8300HD there.... but I guess they want to use the 8000 when they can.

Anyway, after 4 phone calls trying to get the box to stay activated, it appears to finally be working. I been playing around wtih it just to see if anything is different than the last time I used one, because I'm still somewhat considering cable one of these days over satellite.

Also had a lot of problems getting it to show all the digital channels, some where just a blank screen. It would say initializing then blank on random channels. I think it might be stopped that, but I'd have to check again to be sure. After staying on the phone about 40 minutes one CSR finally just said TWC was having some technical problems.

How many of the analog channels are SDV now? I don't really see where many are digital. I know analog of course can look fine when its right, but most times it isn't right.

Also, I see no sign of start over at all. I've read some threads about it in the past but I don't remember anything being said that something special had too be done. I ask the CSR about it while waiting on the phone, but they said it wasn't in this area, but I could tell they really didn't know.

So, what am I missing? Is it suppose to be on in NMB or not?

There is still lots I don't like about the software on that SA box, but it does fair. I wouldn't be able to really use that S3 Tivo when it comes out because of SDV, so thats a mess. Cable makes noises about the cost of those boxes but keep doing things to stop 3rd parties from being building one that works with all the features.

But, since the HD is more sharp than Directv at this time, I will keep considering it I guess. Verizon is putting in that fiber network here now, but not sure how long it will take or when video would be turned on.

DianaTWCSC
06-12-06, 03:49 PM
Start Over is available in NMB. An icon appears on the screen if you are tuned to a Start Over channel with enabled programming available.

I would have to say you have described a horrible installation experience and it sounds like there are issues to still be resolved. If you don't mind emailing me the home number of your friend at twcscnews@twcable.com I will pull up the MAC address and have the headend take a look see for evaluation.

Larry J
06-12-06, 04:59 PM
Start Over is available in NMB. An icon appears on the screen if you are tuned to a Start Over channel with enabled programming available.

I would have to say you have described a horrible installation experience and it sounds like there are issues to still be resolved. If you don't mind emailing me the home number of your friend at twcscnews@twcable.com I will pull up the MAC address and have the headend take a look see for evaluation.


Yes, I'll admit there were somethings that didn't go so good, from the beginning really. I'm the one that called TWC trying to get the box working right, he dealt with all the other stuff of course. He got RR and phone.

There is no startover icon on any channel, and I've been through them all. I don't know what package he got, but its basically all the digital, HBO and HD.

I'll send you the phone number, but it will be later in the day. I don't have that information with me right now. I'll give you the name and address also, last week the phone number wouldn't bring up the account, even though they said it was what is on file. The account number wouldn't either because they said, oh, that's one of the "new" ones.

But it is a new account, so the number might bring it up now.

Thanks

kjpjr
06-18-06, 07:33 PM
our 8300HD box reboots on its own every so often. Today was the worst -- it has rebooted four time since 12:30 and every time it reboots it takes aobut 10 to 15 minutes to complete the cycle so we can watch TV again. We have had this problem -- not this bad -- off and on for about a year and replaced several boxes. Anyone else have this or solved it?

DianaTWCSC
06-23-06, 03:31 PM
Hi There,

I'm on vacation! I'll be back in the loop on July 5th, so if you have any cable related issues, please call Customer Service at 866-892-7201.

Thanks - Safe & Happy Holiday to all!

rsmith4321
07-10-06, 12:13 AM
I have a large directional antenna mounted about 25 ft up trying to get stations about 68 miles away in Charleston. Everything seemed to working fine at times, I would get 5 or even 6 full bars. Sometimes though a 5 bar station will just seem to drop to nothing, or drastically go down. Then sometimes it will just go back up after a while. I'm using the channel master next to the largest antenna from lowes, I don't remember the exact model number. I also wonder if the problem is my long probably over 100' cable run with no preamp, would this help keep the stations more consistent, of is there a better antenna I need to get. I need a VHF/UHF model because some of the HD station are on channel 2 and 4 for some reason. Thanks for the help.

GGunnerr
07-10-06, 06:03 PM
I have the Explorer 8000 HD-DVR and a 57" Hitachi tv. Anyway I finally bought a DVI cable today it is the right one. I hooked it up and after 15mins of finangaling I got it to work. It worked for about 2 hours then it started flickering and I got the message on my screen stating DVI output blocked.

I could read this message on my tv plain as day but it wouldn't give me a feed for normal t.v., i could change the channels ect. and it would say what was on, on the overlay just no actual tv feed.

I tried to switch the tv output thru menu of cable box to hdmi/dvi output but it didn't matter. Also I thought maybe cable was loose on the back of tv so I went to check it and then I would get sound from espn but no picture. DVI cables have nothing to do with sound thats what HDMI is for. So why when i unplugged and plugged dvi cable in my tv did sound go on and off and no picture??

By the way I have just optical cable going to reciever no sound goes thru my tv speakers so sound should have been on the whole time.

I also had the component cables unplugged throughout this experience I know both can't work together.

I know the problem is thru the cable box but I can't figure out a solution. Any help would be greatly appreciated.

herrfish1
07-11-06, 06:53 PM
Hi guys. I'm up in southeastern NC (Richmond County). I'm trying to add some more local HD OTA channels. So far the only channel I've been able to pick up in the Florence-Myrtle Beach area is WPDE (ABC), which I pick up fine with my rooftop antenna and rotor. Is there a CBS or FOX affiliate there broadcasting in HD OTA yet? Thanks for any help! :rolleyes:

topher57
07-11-06, 09:55 PM
Go here http://radiostationworld.com/locations/United_States_of_America/South_Carolina/tv_information.asp?m=flo
I believe all of these towers are in the same location, just different heights and output. The only one you won't get Digital is Fox, I believe Bob said it would be fall or early winter before it is ready.

ChrisASU
07-12-06, 11:58 PM
Hey everyone,
I'd like to know if anyone could fill me in on WBTW-DT going full power. I live north of Southern Pines, NC (Moore County) and can pull in WPDE-DT about as strongly as I can all Raleigh-Durham stations (very strong) but extremely seldom I get WBTW-DT (and is quite weak to the point where it's pathetic). I can get WLOS-DT from Asheville much better than I can get WBTW-DT, and the distance between my house and WLOS-DT is 3 times greater than that of WBTW-DT. If someone could fill me in on WBTW-DT, I'd really appreciate it because I like that station.

herrfish1
07-13-06, 05:10 PM
Chris, I'm in the same boat. I get WPDE-DT (ABC) great all the time. But I can't even pick up a digital signal on WBTW (CBS) or the FOX channel. I'm assuming that neither of them is broadcasting at full power yet. Do any of you locals know for sure?

bdfox18doe
07-13-06, 05:31 PM
James, you won't get WFXB until we go high-power later on towards year end.

mrjon
07-26-06, 10:49 AM
Chris, I'm in the same boat. I get WPDE-DT (ABC) great all the time. But I can't even pick up a digital signal on WBTW (CBS) or the FOX channel. I'm assuming that neither of them is broadcasting at full power yet. Do any of you locals know for sure?


I'm in western Florence, and I can't even get a decent signal on WBTW-DT. With the current power level they don't even reach the area they're supposed to serve. Fortunately I can get WLTX-DT well enough (out of Columbia). I'm holding out for WFXB-DT, though. Currently FOX is the only reason I have to switch over from my STB to analog.

Nottacky
07-26-06, 07:06 PM
mrjon, I'm over here near Oakdale Country Club, and I get WBTW digital ok with an indoor antenna, BUT, i'm aiming the antenna out the window, it's at an angle that is almost parallel to the glass but it works ok.
If you're using an indoor antenna try that.
Also aim towards charleston after sunset, and in the morning, a lot of nights i get 47 CBS digital and 49 PBS and 40 FOX ok, and really late at night can get wfmy from greensboro on 51for cbs.
I've gotten WLTX some, but the aim out the window is just a bit off, i can get it with the antenna outside on the yard. Good luck.

Larry J
07-27-06, 03:01 PM
You can email WBTW and in the past they've answered me. The last time I did it I asked if they could met the so called FCC deadline for full power. They said probably or sometime in July if I remember right, but they haven't yet.

I can get it down on the N. Myrtle Beach coast most of the time, but its not dependable really.

WFSX-- Fox in Wilmington is on now in HD, 26-1 & 26-2 for the tube. The signal I'm getting with them is about the best of all stations I receive. So, WBTW for CBS is the only one now that is still weak for me.

WPDE is strong but they won't use 5.1 or hadn't the last time I looked, and their video likes to stutter, even on cable. Its more of a micro stutter on cable but was still there when I checked it out, if one looks very close. Well, on my PJ is does anyway. Everytime I email then asking about 5.1, it will be next week... So I just use WWAY.

GGunnerr
07-31-06, 07:14 PM
any update on nfl network or NFL Network HD??

Gary J
07-31-06, 07:23 PM
Yep, it's all over the HD Programming forum.

kjpjr
07-31-06, 08:08 PM
any update on nfl network or NFL Network HD??


In a word -- no not soon!

TW is even taking the NFL Network off cable systems they took over today in the TW/Comcast/Adelphia deal. My buddy in Buffalo no longer has NFL Network because he became a TW customer today.

See how TW cares about us! :mad:

kjpjr
08-01-06, 11:58 AM
Might be time for the dish if you can have one -- we can't or we would!

NFL Network Sues Time Warner To Stay On Systems
Monday, July 31, 2006 02:12 PM - WBEN Newsroom

Buffalo, NY (WBEN) - When the clock strikes midnight, the NFL Network will be off local cable systems. Time Warner will take over the Adelphia systems at that time. The NFL Network now is suing to keep the network on Time Warner.

NFL Network spokesman Seth Polansky says the lawsuit is a last ditch effort, because Time Warner will not even answer calls from the network trying to plead its case.


It is so nice that TW cares about its customers :(

GGunnerr
08-01-06, 05:37 PM
Yea its funny a day after I post the NFL network thing I read in the USA Today this morning in the sports section...

NFL Network Cable woes......

So my post was answered in the paper today. That really does suck for adelphia customers I would hate it if I had NFL chan. and lost it right before all the preseason games were going to be shown. :mad:

Well there are 2 ways to look at this:

Positive-This is going to force both sides to communicate more and a deal will be done and all of us the Consumers will be the winners!------Probably won't happen.

Negative-This will draw a line so deep between the 2 that nothing will get done, because TW is going to want to prove a point that they don't have to carry NFL network to old Adelphia customers.--------More likely scenario.

Here is my outside the box theory on this whole situation.......

Two years ago when the NFL chan. launched it was a small niche channel that was a take it or leave it channel for TW. They could have reached a deal with the league then at a very reasonable price and signed a long term deal and would have been good to go.

Now fast forward to the present. The NFL is the most popular sport in our country
and there are many rabid fans who would love to have this channel if it was available to them. But the kicker now is the League has the trump card that they needed against TW and other cable companies who didn't sign up out of the gate.... They have 8 NFL Primetime games that are exclusive to the NFL Network that you can't watch unless you have it. So they are now making TW pay probably triple if not more the original going price 2 years ago because of this. The NFL has to make back the money they would have recieved from say TNT if they would have given them the 8 Thursday night games. Instead the NFL network made a shrewd business move which I can't knock because it was a brilliant idea.

So what are our options?? Well I'm going to go to Jimmagans and watch the games there including the live game on aug 12th of the Steelers preseason game.
Or you can buy a dish and get the NFL ticket and NFL network in HD.

I feel like this is deja vu all over again with us getting CBS HD. It will just be a long waiting game until either side gives a little bit.

GGunnerr
08-01-06, 05:58 PM
Wow I feel stupid. After posting the above I went to look at the other thread and boy I feel like I was living in a cave after reading all that has been transpiring the past few days sorry to waste time with the question about the NFL network i guess I am not alone here boy what a mess. I"m sure TW sure feels stupid now not signing up 2 years ago.

Especially with the ad blitz the NFL has planned for TW cable.......to be continued

kjpjr
08-01-06, 07:31 PM
TW has taken the gloves off, check this link

http://www.nflgetreal.com/

topher57
08-10-06, 09:33 AM
Did WBTW Channel 13 go full power on DT, today I can get them at a 100% power and my antenna is pointed to columbia, I have never gone above about 55-60 before today.

Larry J
08-10-06, 01:01 PM
I checked couple of night ago and they hadn't, but I'll look again tonight and see if there is a difference. Should be easy to tell, for me anyway.

herrfish1
08-10-06, 09:51 PM
Did WBTW Channel 13 go full power on DT, today I can get them at a 100% power and my antenna is pointed to columbia, I have never gone above about 55-60 before today.


They must have! Because I'm getting 95-100% signal strength on 13-1 up here in southeastern NC (Richmond County). Great news! CBS HD OTA is absolutely the BEST!

dr004
08-28-06, 10:05 AM
I'm about sick of seeing all the sports on ESPN2HD being advertised when TWCSC will not offer it. And you also see all the other HD channels being advertised by sat. Just wondering how many customers TWC will have to loose before it releases more?????

GGunnerr
08-30-06, 04:23 PM
I think espn wants to package in the espnu channel with ESPN 2 HD. And time warner doesn't want to pay for espnu. Something I heard a while back. It makes sense considering HTC got both channels the same day last year.

While i'm on here I wanted to pose a question I saw a commercial last night on CBS during BB all stars about CBS channel 811 being a My Network Tv channel on sept. 2nd. Does anyone know what this is going to be. Diane you would probably know best.

Daryl L
08-30-06, 06:07 PM
While i'm on here I wanted to pose a question I saw a commercial last night on CBS during BB all stars about CBS channel 811 being a My Network Tv channel on sept. 2nd. Does anyone know what this is going to be. Diane you would probably know best.
I don't know if it will be added to your cable service but if your refering to WBTW 13 CBS they are adding MyNetworkTV (Fox's new network) to digital channel 13.2 OTA. Look here (http://en.wikipedia.org/wiki/WBTW) and here (http://en.wikipedia.org/wiki/My_Network_TV).

DianaTWCSC
08-30-06, 08:18 PM
As always I learn just as much from you guys as you learn from me. WBTW hasn't contacted us about doing this, but I'm not surprised, WCBD in Charleston is putting CW on one of their Digital Subchannels.

herrfish1
08-31-06, 01:57 PM
For the past several days, I have had NO sound whatsoever on WPDE-DT (channel 15.1) via OTA. Has anyone else noticed this? I sent an email to the station two days ago, but have had NO response either!

Daryl L
08-31-06, 04:19 PM
I haven't watched WPDE-DT in a long time due to they had a video studder problem but I just checcked and I have audio on WPDE-DT 16.1 (on my set they've never remapped to 15.1).

Daryl L
08-31-06, 04:36 PM
While i'm on here I wanted to pose a question I saw a commercial last night on CBS during BB all stars about CBS channel 811 being a My Network Tv channel on sept. 2nd. Does anyone know what this is going to be. Diane you would probably know best.
BTW: I forgot to mention MyNetworkTV doesn't go on air until Sept 5th, not the 2nd.

topher57
09-02-06, 05:00 PM
Is anyone having a problem with NBC 805 or FOX 820? Haven't seen them around in a while.

DianaTWCSC
09-08-06, 05:35 PM
Hello -

First - TWCSC DVR Users - press the A Button and let me know what you think! This is a soft launch, so you will not get anything official on it for a bit.

Second - I'm headed out of town tomorrow morning through late Monday, so I probably won't be back around these parts until late Tuesday, Wednesday.

Have a great weekend,

GGunnerr
09-09-06, 08:36 PM
WPDE STRIKES AGAIN!!!!!!!!!!

Who is in charge of hitting the HD switch button for them they should lose their job. Biggest college football regular season game of the century advertised to be in HD all week long what do us in M.B. get???????? Why the SD feed of course. What a joke. I called WPDE at 8:30 and I got some guy on the phone who wasn't aware of the problem of course and that he could do nothing about it and would have to call someone to see what the issue was.

GGunnerr
09-09-06, 08:37 PM
On a positive note I do like the Fantasy Football tracker on my cable box alot. It will save me trips running to my computer.

Gary J
09-09-06, 08:44 PM
On a positive note I do like the Fantasy Football tracker on my cable box alot. It will save me trips running to my computer.Are you saying you do not have a wireless laptop? How quaint. :)

Daryl L
09-12-06, 12:36 PM
Has anybody heard anything lately about when WWMB 21 is going HD? I could reallly use a HD source for TheCW Network. WLFL 22 is so far that their OTA HD signal only comes in during primetime only around 40-50% of the time for me.

Bob,

Any progress on WFXB 43's higher tower transmitting HD?

bdfox18doe
09-12-06, 01:19 PM
Bob,

Any progress on WFXB 43's higher tower transmitting HD?

It will be 1Q2007..dependent upon equipment delivery, tower crew, and weather.

Daryl L
09-12-06, 03:27 PM
Ok, thx Bob. For the time being I get WRAZ 50 in HD on cable and my tv's QAM tuner and I get WSFX 26 in HD is pretty with dependable reception OTA (more so than WRAZ OTA).

dr004
09-13-06, 07:24 PM
Just curious why the Info shows HD but no HD. Who is responsible for this TWC or WBTW?

DianaTWCSC
09-13-06, 07:34 PM
TWC delivers what they send. If is not in HD, that's the way we got it.

dr004
09-13-06, 07:41 PM
So guess I need to call station huh?....Thanks Diana


Also any good info for us to be on the look out for new channels coming our way? Also when will 811 start showing what channel it is and not doppler

Thanks

Daryl L
09-13-06, 07:47 PM
WBTW is not HD OTA so it's not cable.

dr004
09-13-06, 08:08 PM
WBTW is not HD OTA so it's not cable.


???Explain this......or was you trying to say it is OTA?

DianaTWCSC
09-14-06, 08:24 AM
Also any good info for us to be on the look out for new channels coming our way? Also when will 811 start showing what channel it is and not doppler

Thanks

A) you know I don't make promises I can't keep - especially anything so amazingly out of my control as a channel launch. When we know, we announce the launch.

B) we are working on the guide info for My Network TV on 811. not sure exactly where we are with it right now, but I'll try to get an update today.

Daryl L
09-14-06, 10:56 AM
???Explain this......or was you trying to say it is OTA?
I was saying that Jeopardy was not in HD on WBTW-DT 13.1 by OTA (antenna) reception. And WTVD-DT 11.1 out of Raleigh did have it in HD on TWC and OTA so it wasn't a TWC SC situation.

bdfox18doe
09-14-06, 11:23 AM
I was saying that Jeopardy was not in HD on WBTW-DT 13.1 by OTA (antenna) reception. And WTVD-DT 11.1 out of Raleigh did have it in HD on TWC and OTA so it wasn't a TWC SC situation.

WOLO-DT has it in HD for those who can (or want!) to see.. :p

DianaTWCSC
09-14-06, 11:29 AM
Also when will 811 start showing what channel it is and not doppler

Thanks


tomorrow

dr004
09-14-06, 03:36 PM
Thanks for the great customer service. Much better than calling the 888 number. Thanks for being a member of this board.

gail2magic
09-15-06, 10:37 AM
Billy Huggins from WPDE said that Channel 6 will start broadcasting the CW in HD on Monday. Fingers crossed that Time Warner will reach an agreement with them to broadcast it in HD for us :)

Daryl L
09-15-06, 01:16 PM
Billy Huggins from WPDE said that Channel 6 will start broadcasting the CW in HD on Monday. Fingers crossed that Time Warner will reach an agreement with them to broadcast it in HD for us :)
Would I be correct in assuming "Channel 6" you refer to is WWMB 21 on cable channel 6 on TWC SC?

If so did he mention anything about WWMB going HD by OTA antenna reception?

Or did you mean to say Channel 16?

gail2magic
09-15-06, 01:42 PM
Sure is and here is their webpage http://www.cwtv21.com/

I didn't ask him about the OTA but when he said HD would go live on Monday, I feel sure he meant OTA not Time Warner. Hopefully they are negotating now or will soon when Time Warner will broadcast it for us that have cable.

Daryl L
09-15-06, 02:10 PM
Sure is and here is their webpage http://www.cwtv21.com/

I didn't ask him about the OTA but when he said HD would go live on Monday, I feel sure he meant OTA not Time Warner. Hopefully they are negotating now or will soon when Time Warner will broadcast it for us that have cable.
Sweeeeeeeet! I definately need Veronica Mars, Supernatural, Smallville and Gilmore Girls in HD. :D

Larry J
09-15-06, 03:03 PM
Yeah, thats a surprise to me about WWMB going HD. I never even bothered asking, since I assumes it wouldn't happen. Since its not ABC I hope it don't have the video Stutter's like channel 15 does most of the time. I haven't even check 15 out in a long time, but I guess they never managed to get 5.1 audio either?

I'm glad WWMB is doing it though, finally can see current shows of Smallville in HD. Hmm, and another local HD channel for TWC to try and handle. I wonder if that will end up SDV?

Daryl L
09-15-06, 05:24 PM
I wanted to be sure of WWMB being in HD OTA so I wrote Mr. Huggins.
Here's was my question to him:
Hello Mr. Huggins. I'm a WPDE/WWMB viewer from Pembroke NC. I've been watching WPDE-DT 16.1 HD and WWMB-DT 20.1 SD by antenna (OTA) reception since they went digital. I understand that come September 18, 2006 that WWMB will switch from UPN to TheCW. Will WWMB-DT 20.1 be switching from SD to HD anytime in the near future. Atleast half the shows TheCW is keeping from UPN and WB I'm already a fan of and since TheCW will be making them available in HD it would be fantastic to watch them in the HD format. Also, will WPDE-DT 16.1 be passing the primetime lineups DD5.1 audio soon? Thank you for any information you could provide and I hope you have a great day.

Here's his reply:
Thanks for the email. Yes WWMB DT 20.1 will go HD on Monday Sept 18th and pass through all HD programming provided. WPDE DT 16.1 is currently passing all HD stereo provided by ABC and we will purchase the Dolby 5.1 as soon as we are confident ABC is going to stay with the format. I appreciate your email and hope all is well in Pembroke.

And I did write back asking permission to post this info which he replied to saying:
Go right ahead! :D

gail2magic, thx for the first info posted about this. :)

Gary J
09-15-06, 05:30 PM
Stay with the Dolby 5.1 format? It has been a standard for 10 years!

Daryl L
09-15-06, 06:27 PM
Stay with the Dolby 5.1 format? It has been a standard for 10 years!
Yep, I didn't understand that part myself, but didn't want to bug him anymore today.

Looks like their already testing WWMB HD on 20.2. They have the old ABC HD demo loop playing right now. :)

bdfox18doe
09-15-06, 06:34 PM
They have the old ABC HD demo loop playing right now. :)


WHich, by the way, is NOT supposed to be broadcast per ABC... :D

Daryl L
09-15-06, 06:55 PM
Oops! Shhhhhh, maybe they don't know it's going out over the air, or maybe they got permission for testing.

Crap! Now I feel terrible I said anything. :(