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clangro 09-29-09, 10:48 PM So I just moved from Alpharetta (30009) to Cumming (30040) and MAN did I lose a lot of HD channels, probably about a 1/3rd of em. FX, IFC, Bravo, all gone. Anyone know when Comcast rolls out more HD channels for this area?
Also, I got a CableCard in one TV. When plugged in, some channels only have audio, but when I take it out the same channel now has audio and video. Any ideas what may cause this?
Noticed two new channels last night. I forget the channel number, but there is a dedicated NBA HD channel immediately after the NFL HD channel. Subscription only, like NFL, and I could care less about the NBA, but interesting nonetheless.
The other channel was 848 and was labeled SEC HD or something along those lines. No programming information yet, but when I flipped to it, they were showing the Braves in HD (I was not aware that the Braves had joined the Southeastern Conference ;) ). There was also a message on the box announcing the addition of this channel. Excited about this!
Still waiting for the other 30 or so HD channels. :rolleyes:
Also, we visited my folks in Marietta/East Cobb on Saturday night to celebrate my dad's birthday and watch the Georgia game since they get ESPNU (standard def) and our subscription doesn't include it. As I was flipping around, I noticed that they appeared to have received all of the new HD channels (IFC HD, Bravo HD, etc.) but oddly did not have ESPNU HD, which I thought was part of that bunch.
Noticed two new channels last night. I forget the channel number, but there is a dedicated NBA HD channel immediately after the NFL HD channel. Subscription only, like NFL, and I could care less about the NBA, but interesting nonetheless.
The other channel was 848 and was labeled SEC HD or something along those lines. No programming information yet, but when I flipped to it, they were showing the Braves in HD (I was not aware that the Braves had joined the Southeastern Conference ;) ). There was also a message on the box announcing the addition of this channel. Excited about this!
Still waiting for the other 30 or so HD channels. :rolleyes:
Also, we visited my folks in Marietta/East Cobb on Saturday night to celebrate my dad's birthday and watch the Georgia game since they get ESPNU (standard def) and our subscription doesn't include it. As I was flipping around, I noticed that they appeared to have received all of the new HD channels (IFC HD, Bravo HD, etc.) but oddly did not have ESPNU HD, which I thought was part of that bunch.
i noticed the NBA HD last night also in the 30319 area code..
hopefully the others are on their way sooner than oct 20th which is the supposed (delayed) cutoff..
cnascar 09-30-09, 04:57 PM So I just moved from Alpharetta (30009) to Cumming (30040) and MAN did I lose a lot of HD channels, probably about a 1/3rd of em. FX, IFC, Bravo, all gone. Anyone know when Comcast rolls out more HD channels for this area?
Also, I got a CableCard in one TV. When plugged in, some channels only have audio, but when I take it out the same channel now has audio and video. Any ideas what may cause this?
When I moved from Acworth to Canton, I saw no difference. Now there is a major difference. We have the old "recycled" Scientific Atlanta boxes from Adelphia. Comcast has never thought of upgrading these to Motorola. At the office in Cumming they told me Comcast will probably never update to Motorola boxes because the old Adelphia cable lines are not up to date. They gave me two scenarios that may happen, and that one is more likely than the other.
1. Comcast will update by LATE 2012
2. It will never happen
The rep. told me that the second option will probably be the one that is more likely to happen. She stated that this is because of the cable boxes, and that it will be awful if EVERYBODY had to switch to Motorola. THAT is why I switched to Directv. Much more HD than Comcast, at least in our area.
ChrisHman 10-01-09, 10:04 AM The other channel was 848 and was labeled SEC HD or something along those lines. No programming information yet, but when I flipped to it, they were showing the Braves in HD (I was not aware that the Braves had joined the Southeastern Conference ;) ). There was also a message on the box announcing the addition of this channel. Excited about this!
Hmmm, thats strange because 848 was already there as FSN, and would have had the braves since it was a Wed. I'm hoping SEC HD might mean they have reached an agreement w/ Peachtree TV for SEC Network games. But thats wishfull thinking.
Also, Tybee, ESPNU is in the Marietta package, its just down a ways, past HBO HD and the others.
McDonoughDawg 10-01-09, 10:34 AM I think what folks are seeing is that they have turned on full time Fox Sports HD, and have put Fox Sports South HD on 884 . It appears both are full time stations. Braves last night were on Fox Sports South. An AU/BALL ST replay was on Fox Sports.
Fox Sports was showing an SEC football talk show the other night, that may have lead to some confusion. I also think they will show some SEC football at times during the year live. They do not carry the early SEC game in the ATL area, that is Peachtree TV, and we all know that to this point, Comcast has chosen not to show it in HD Saturday afternoons. They only show the evening SD schedule over their ch 802. :(
I think what folks are seeing is that they have turned on full time Fox Sports HD, and have put Fox Sports South HD on 884 . It appears both are full time stations. Braves last night were on Fox Sports South. An AU/BALL ST replay was on Fox Sports.
Fox Sports was showing an SEC football talk show the other night, that may have lead to some confusion. I also think they will show some SEC football at times during the year live. They do not carry the early SEC game in the ATL area, that is Peachtree TV, and we all know that to this point, Comcast has chosen not to show it in HD Saturday afternoons. They only show the evening SD schedule over their ch 802. :(
That's exactly what it was. I knew something had been added/changed, but I was at work and going from memory (always a mistake). Either the Auburn game or the SEC preview show was on and somehow that made it SEC HD in my mind. :rolleyes: Either way, glad to finally have Fox Sports HD and Fox Sports South HD as distinct channels. Also, this bit of channel shuffling/adding makes it seem like adding all of the other channels is imminent, maybe indicating that they have the bandwidth to play with now.
And I'll let my dad know to scroll further up the dial for ESPNU (he had never watched it before in HD or SD, despite being a big college football fan). We were amused that most of the commercials on ESPNU during the Georgia/ASU game appeared to be for women's products: Cell phone purse, diets, hair products. Not exactly their target audience. Guess you take what you can get when you're essentially "The Ocho."
clangro 10-03-09, 07:27 PM Is it possible to switch between box models in a market? I got the Scientific Atlanta 8300HD Explorer and it is TERRIBLE. I can't believe something could be WORSE than the Motorola.
*sigh* Dealing with Comcast has been a nightmare. The only reason I signed up was because it was so much cheaper than DirecTV. If I knew the box would be so terrible and the HD lineup so pitiful, and it was going to be such a headache getting the correct price, I wouldn't have bothered.
McDonoughDawg 10-04-09, 10:12 AM Is it possible to switch between box models in a market? I got the Scientific Atlanta 8300HD Explorer and it is TERRIBLE. I can't believe something could be WORSE than the Motorola.
*sigh* Dealing with Comcast has been a nightmare. The only reason I signed up was because it was so much cheaper than DirecTV. If I knew the box would be so terrible and the HD lineup so pitiful, and it was going to be such a headache getting the correct price, I wouldn't have bothered.
They have channel lineups, you didn't peruse one before your jumped?
commodore_dude 10-04-09, 08:40 PM So, the Georgia game is going to be on Peachtree TV this weekend, and probably next weekend as well... any bets on Comcast figuring out how to be competent enough to put it on 802?
pcgraffy 10-05-09, 11:38 AM So, the Georgia game is going to be on Peachtree TV this weekend, and probably next weekend as well... any bets on Comcast figuring out how to be competent enough to put it on 802?
I'm not sure this is a competence issue - I thought they didn't have an agreement in place to show the PTV games in HD.
The Vandy game could be an ESPNU or FSN South game - let's keep our fingers crossed.
McDonoughDawg 10-05-09, 11:45 AM I'm not sure this is a competence issue - I thought they didn't have an agreement in place to show the PTV games in HD.
The Vandy game could be an ESPNU or FSN South game - let's keep our fingers crossed.
Are you trying to say that PTV doesn't want their channel shown 24/7 on Comcast in the HD tier? I simply find that hard to believe. Fact is, it's an OTA channel and I see no reason for it not to be up in the HD tier all the time. UGA/VANDY the following week at the same time, same channel.
AtlantaDave 10-05-09, 01:28 PM Are you trying to say that PTV doesn't want their channel shown 24/7 on Comcast in the HD tier? I simply find that hard to believe. Fact is, it's an OTA channel and I see no reason for it not to be up in the HD tier all the time.
Per the information from Wikipedia below, Peachree's normal programming is broadcast in 4/3 format (rather than 16/9). Maybe Comcast considers that a waste of bandwidth. If it's not in 16 x 9 format, I agree with Comcast. You would think that Time Warner could spring for some decent equipment for some real HD.
"However, it is entirely upconverted and pillarboxed SDTV programming, even for movies. The only exception is Atlanta Braves games, which are in widescreen HDTV."- Wikipedia
ChrisHman 10-05-09, 03:18 PM Are you trying to say that PTV doesn't want their channel shown 24/7 on Comcast in the HD tier? I simply find that hard to believe. Fact is, it's an OTA channel and I see no reason for it not to be up in the HD tier all the time. UGA/VANDY the following week at the same time, same channel.
Peachtree TV and Comcast do not have an agreement to carry any HD programming other than Braves game. Peachtree is broadcasting SEC games in HD (Uverse, and others do it).
http://support.peachtreetv.com
"Will you broadcast SEC games in HD?
SEC games are shot and aired in native 1080i high definition.
Not all providers carry Peachtree TV in HD. You will need to check with your cable or satellite provider to see if it is available to you.
Please note: Comcast airs Peachtree TV in HD only during Primetime hours for Braves games coverage."
McDonoughDawg 10-05-09, 04:56 PM 802 is fired up every evening, I believe....Braves or not....I'll double check tonight.
ChrisHman 10-05-09, 07:38 PM 802 is fired up every evening, I believe....Braves or not....I'll double check tonight.
If it is they are not contractually obligated to do so, as if evident by the fact they dont pass guide data (its off air 90% of the time).
That part of the website i posted earlier was updated 9/6/09 so its definately up to date. They will hold showing SEC games and use it as a leverage.
As much as its easy to blame comcast they put up a CSS HD and NFL Redzone each weekend only to take them off every monday or soon there after. Peachtree not coming through during a large % of time is a tactical decision. We all just need to call both comcast and Peachtree and voice our displeasure.
riversidedawg 10-06-09, 06:47 AM Of course it's moot for the UGA-UT game because it's a 12:30 kick off. :mad:
McDonoughDawg 10-06-09, 02:01 PM I'm guessing in the ATL area, us folks with Comcast and TV's with a ATSC tuner, an OTA antenna may be a good option to get the UGA games in HD on PTV.
pcgraffy 10-06-09, 02:12 PM I'm guessing in the ATL area, us folks with Comcast and TV's with a ATSC tuner, an OTA antenna may be a good option to get the UGA games in HD on PTV.
Does anyone have a link for a recommended OTA antenna?
Got a voice message today from Comcast stating that the cartoon network is going digital on 10/13. I'm in 30318.
McDonoughDawg 10-07-09, 05:02 PM Got a voice message today from Comcast stating that the cartoon network is going digital on 10/13. I'm in 30318.
Same thing here in Peachtree City...30269
2ndly, I can't see why it's too much for Comcast and PeachtreeTV to get an agreement together to just TURN ON THE SEC GAME at 12:20 on Saturday's on ch 802 in HD. It's not rocket science.
ChrisC47 10-08-09, 01:01 AM Does anyone have a link for a recommended OTA antenna?
See link below in my sig.
RONPACE 10-08-09, 04:30 PM Just got word from a CR at Comcast that Fayette County will be all digital by the end of Oct.:)
Devil98 10-09-09, 09:14 AM I found a message from Comcast on my answering machine Tuesday evening. The first part was talking over my outgoing greeting, so I didn't catch it, but what I do have references something along the lines of:
"... if you want to receive the cartoon network after this date, you will need a digital converter box for all TVs not connected to a Comcast cable box. To get your digital converter box, call Comcast customer service at ... or visit a Comcast service location."
That's taken from my memory of listening to it twice and trying to figure out what it means. I didn't get a date, and for some reason, it's only referencing cartoon network. I'm in Douglasville, so if anyone got the whole message, or something similar, could you share?
I'm going to try to call Comcast sometime, but I usually don't have the patience to explain to their CS reps what I really need to know and wait for them to call someone who might have a clue what I'm talking about.
Devil98 10-09-09, 09:29 AM Does anyone have a link for a recommended OTA antenna?
It's been posted here before, because I remember getting the idea from this thread, but I built my own antenna from stuff laying around my garage and $5 of gear from Home Depot. I built it as a project and a backup plan in case I decided to ditch Comcast, but when the flooding (or possibly lightning) knocked out my Comcast service for three days, my homemade antenna in the attic worked like a champ, pulling in every OTA channel I expected to see and then some.
Living due west in Douglasville, I just put the antenna on a fixed base, but if you're in town, you might have to add the cost of a servo/controller to dial into the different stations.
Here's the intructions that I followed:
http://uhfhdtvantenna.blogspot.com/
McDonoughDawg 10-09-09, 09:52 AM Re an OTA antenna, I know it's off topic, but we have a few football fans on here that might be interested...I don't need one full time, $16.00 RCA indoor antenna (home depot, but I'm sure others have them or something similar) sitting on my front porch pulls in WPCH HD just fine on my Vizio....For what little I need WPCH HD in the daytime, that will get the job done.
PS...message Saturday AM saying 802 will be active for the UGA/UT game.....
LawrencevilleJon 10-09-09, 05:37 PM I found a message from Comcast on my answering machine Tuesday evening. The first part was talking over my outgoing greeting, so I didn't catch it, but what I do have references something along the lines of:
"... if you want to receive the cartoon network after this date, you will need a digital converter box for all TVs not connected to a Comcast cable box. To get your digital converter box, call Comcast customer service at ... or visit a Comcast service location."
That's taken from my memory of listening to it twice and trying to figure out what it means. I didn't get a date, and for some reason, it's only referencing cartoon network. I'm in Douglasville, so if anyone got the whole message, or something similar, could you share?
I'm going to try to call Comcast sometime, but I usually don't have the patience to explain to their CS reps what I really need to know and wait for them to call someone who might have a clue what I'm talking about.
I had the same issue with the answering machine and called Comcast to get the scoop. Apparently, the Cartoon Network is going all digital sometime very soon (didn't catch the date), so if you are watching it without some sort of digital converter box, either Comcast's standard box, a CableCard, or their new box that they are rolling out in areas converting to digital, you'll need to get one to watch the Cartoon Network. No explanation of why they don't just convert the digital signal back to analog...perhaps it's a licensing thing.
I asked about the broader conversion to digital and addition of more HD channels. In my area, near Brookwood HS, the cutover date is apparently mid-January.
riversidedawg 10-10-09, 10:02 AM I got the same message (ch.802)! I wonder if it's just for today, or permanant?:)
pcgraffy 10-10-09, 10:26 AM I got the same message (ch.802)! I wonder if it's just for today, or permanant?:)
I kind of figured that would happen the day after I set up the antenna. Guess I will return it.
slowbiscuit 10-10-09, 12:10 PM OMG they actually did the right thing and activated 802 today, about damn time Comcast. And thanks, but I bet a lot of phone calls from dawg fan HDTV owners had something to do with it....
ChrisHman 10-10-09, 12:17 PM Yes thank pggraffy and myself as i bought an antenna and just set it up now only to try 802. Oh well.
ChazzMatt 10-11-09, 12:45 PM http://www.ajc.com/business/digital-switch-irks-customers-159528.html?imw=Y
http://www.ajc.com/images/pub/print_logo.gif
Comcast Customers ticked at digital switch
By Carrie Teegardin
The Atlanta Journal-Constitution
12:40 p.m. Saturday, October 10, 2009
When Comcast began moving some Atlanta neighborhoods this spring to all-digital service, the cable company described the switch as a boon for customers who crave more high-definition channels and faster Internet speeds. The company said in August that complaints from customers were few and far between.
But Comcast customers in the neighborhoods affected so far complained in droves to The Atlanta Journal-Constitution about the switch, which will move through all metro Atlanta neighborhoods by the end of next year.
“All my friends had complaints,” said Deborah Legan, who spent nearly 10 hours on a series of calls with Comcast over two days in August trying to get the new boxes to work with her setup.
Legan, who said she is fully capable of reading diagrams and following directions, described the process as beyond frustrating. “I was in tears, I was angry, I couldn’t eat!” she said.
Legan, who lives in Acworth, said the result of the changeover was a downgrade in service for her.
Many other Comcast customers who contacted the AJC agreed. The customers resoundingly complained about new monthly charges for the required boxes, lousy customer assistance, super-slow channel changing, long lines to pick up equipment and the inability to use digital recorders and VCRs as they had in the past.
After hours on the phone, Legan learned that with the new setup Comcast requires, it is impossible to use her VCR to record programs on multiple channels. In the old world of analog transmission, Legan said, “I was able to go away on vacation and tape everything from ‘Law & Order’ to ‘Divorce Court.’ ”
Comcast knows that not everyone is happy. But the company said this is simply the reality of new technology. Whether it was the first cable box in history or the arrival of CD players after cassettes and eight-tracks, improved technology often makes existing equipment more difficult to use, said Gene Shatlock, senior vice president for Comcast’s Atlanta region.
Cable companies across the nation are converting to digital.
“All of this technology from the digital world continues to eclipse itself at a very rapid rate,” Shatlock said. “That does disrupt those customers that have had a certain type of product for a very long time.”
Shatlock said he understands the frustrations, especially among those whose recording devices no longer fully work with the new boxes. But he said the company must take everyone digital if it wants to remain competitive.
Many customers are happily welcoming the change, he said, because of the improved service, including improved picture quality, more channels and a larger on-demand library.
The changes hit at a time when AT&T is beginning to offer television service in parts of metro Atlanta. The service, which will go head-to-head with existing cable and satellite companies, is placing new pressure on Comcast, which has long dominated the Atlanta market.
Comcast has so far converted about a third of its 800,000 customers in metro Atlanta, most of them in Cobb County, north Fulton and Winder. Customers who already have digital service on all TVs will not have to make any changes.
Comcast’s digital switch has nothing to do with the nation’s migration to digital that occurred this summer. But the close timing created plenty of confusion among Atlanta customers, who had been told that because they were cable customers, the national change would have no impact on them.
The nation’s largest cable operator, Comcast is making its own switch to free up bandwidth.
The Comcast change requires customers who currently get service by plugging the cable line directly into their TVs to add new equipment to continue to get all the channels they are paying for.
Comcast provides free equipment for two or three TVs, depending on a customer’s current set-up. Those with more than three TVs must pay monthly rental fees for additional boxes. The fees are $5.99 for a digital box and $1.99 for a digital adapter.
In most cases, when consumer technologies change, whether for stereo equipment or cellphones, consumers have the choice to keep their current setup. But in this case, the change is not optional for customers who were happy with their service the way it was, said Jeff Kagan, an Atlanta-based telecommunications analyst.
“The company said ‘These are the changes we’re going to make and if you don’t like it you’re not going to have service,’ ” Kagan said.
The AJC heard from dozens of Comcast customers. Among the chief complaints about the change:
Recording device problems: Whether it’s a VCR, DVR, TiVo, or computer-based system for recording shows, the new boxes can get in the way. Most customers with VCRs and their own DVRs will be able to record shows only on the one channel they have tuned in. Most TiVo recorders should be able to change channels, but some will no longer be able to record two shows at once. Recorders and sets that can accommodate a “cable card” should still work well. The latest TiVo equipment uses the cards and avoids the problem entirely.
No more speedy channel surfing: With analog transmission, customers could flip through channels. But with digital, the next channel does not immediately load. Comcast has heard the complaints. “Initially, absolutely no doubt, they don’t like it,” Shatlock said, “especially long-term analog customers.” But, he said, customers eventually adjust by relying on channel program guides instead of flipping.
Loss of features: On many TVs, features like Picture-In-Picture will no longer work when the signal goes through the digital box.
Picture breaks up: Called “pixelation,” this can distort the picture or make the picture freeze into colorful squares. This can be caused by a transmission problem, Comcast said, or by problems with the cable wiring inside the house. For customers experiencing this frequently, wiring may be the problem and a service call might be the only solution. Unless a customer has a Comcast plan for such repairs, the customer may face a charge.
Box is still needed, even with new digital TVs: Some customers wondered why they would need a digital box when they just bought a brand new digital TV. Comcast says that’s the only way to control what customers get on their sets and to make sure they are paying for programming.
Long waits for new equipment: Comcast warns customers repeatedly when the change will hit and offers to mail equipment in advance. But in the neighborhoods switched so far, many customers waited until the last minute and faced long waits at stores to pick up equipment. Comcast said it has extended its Atlanta roll-out by months so fewer customers will be switched at one time, which should mean less waiting at stores.
Customers can also ask that Comcast install the equipment.
Customer service? Customers complained of major frustrations trying to get help, especially if they had a complicated setup. Comcast said it has three call centers in Atlanta that handle 800,000 to 1 million calls a month. But the company said it is working to improve the chances a problem will be resolved with the first call.
Dale Turner, a Cobb County customer, has been trying for weeks to get an answer from Comcast about how he can continue to operate his high-tech set-up. He has five cable lines connected to computers to view and record television programs for himself and for his son, who is in the Army and stationed in Iraq. Those setups now receive only a handful of channels.
So far, he hasn’t been able to get an answer from the company’s customer service line.
Legan, the Acworth customer, thought she would quickly set up her new system on a Sunday afternoon in August. She started at 1 p.m. Five calls later at 8:45 p.m., the new system still wasn’t working. She went through another series of calls the next evening and ended up getting an answer by calling the manufacturer of her VCR.
She wrote to Comcast about the ordeal. “Now with my new digital TV box, I have less service and less options than I did with basic, poor man’s service,” she wrote. “Welcome to the 21st century!!”
What this means to you: Comcast digital switch
Metro Atlanta’s top cable television provider is in the midst of its own digital migration that is not related to the national digital transition that took place earlier this year.
Why is the change taking place? Comcast is moving customers to digital service to free up network space. That will allow more high-definition channels, faster Internet speeds and more offerings in its on-demand library of television shows and movies.
Who is affected? The change affects Comcast customers who plug the cable cord directly into any of their television sets instead of using a box.
What’s involved in the change? For customers who do not have a digital box, Comcast will provide a free digital box and two free digital adapters. Customers with a digital box can get two free adapters. To maintain service on additional TVs, customers must pay an extra $5.99 a month for a digital box or an extra $1.99 a month for each adapter. The boxes come with remote controls.
When will I be converted? The switch has already occurred in some neighborhoods on metro Atlanta’s north side. Comcast will alert customers who are soon to undergo the change and provide instructions. Comcast expects the switch to be completed across metro Atlanta by the end of next year.
© 2009 The Atlanta Journal-Constitution
wally_27513 10-11-09, 01:23 PM CBS-HD Found it at 108.10 PID must have changed
commodore_dude 10-11-09, 02:17 PM Noticed last night that there is now full guide info on FSN South HD, and it seems to be showing SD shows with sidebars like on DirecTV. SportSouth was showing full programming on 884 but no guide info yet. Anyone know what the revised date for lighting up the new HD is in Peachtree Corners? I believe it was supposed to be this coming week but I expect that's changed...
McDonoughDawg 10-11-09, 08:13 PM http://www.ajc.com/business/digital-switch-irks-customers-159528.html?imw=Y
Typical whiners....and typical AJC article.
cracker 52 10-11-09, 10:27 PM I agree.
ChazzMatt 10-12-09, 07:13 AM Typical whiners....and typical AJC article.
But this Comcast transition has been going on in Atlanta area for months, and even started nationwide back at beginning of 2009 -- and they are just now writing an article about it. It must finally be coming to the neighborhood of the writer -- so now it's news! :cool:
The guy with the son in Iraq, I read his personal complaints before on a forum. I thought it was this one, but doing a quick search I can't find it. He has five computers recording TV stuff, and he sends the DVDs to Iraq to his son. Now it doesn't work with the Comcast digital switchover.
cracker 52 10-12-09, 09:48 AM Actually, the AJC article dated 10/10/09 you posted above is very much a regurgitation of the article that appeared in the AJC on 8/23/09 by the same reporter. See the link below:
http://www.ajc.com/news/comcast-complaints-grow-121649.html
McDonoughDawg 10-12-09, 12:39 PM Actually, the AJC article dated 10/10/09 you posted above is very much a regurgitation of the article that appeared in the AJC on 8/23/09 by the same reporter. See the link below:
http://www.ajc.com/news/comcast-complaints-grow-121649.html
I emailed the reporter after the August article, and told her about this very Forum that actually had people that were more than ready for this change, about the additional HD it would offer, etc...she answered back saying thanks for the info. Obviously, a positive spin isn't what they were looking for.
2ndly, a belated thanks to Comcast for turning on 802 this past Saturday....too bad UT let Peyton play QB for UT.... :)
Hopefully, they turn it on for the rest of the early Saturday SEC games.
BOBBY DIGITAL 10-13-09, 12:52 PM the most important words in that article.
"Comcast says that’s the only way to control what customers get on their sets and to make sure they are paying for programming."
We can only hope that with the requirement for a comcast device (and associated fee) on each TV that we will see a discount in the base subscription prices in the future....
Hope, it is the quintessential human delusion, simultaneously the source of your greatest strength........ lolz
whodean 10-13-09, 01:27 PM Comcast automated call today, Expanded Basic is going Digital only on Oct. 20th. Zip 30324, Dekalb Co.
cracker 52 10-13-09, 02:33 PM I got the same call this afternoon here in Dekalb 30319. Looking forward to finally, finally getting the full slate of HD channels.
I got the same call this afternoon here in Dekalb 30319. Looking forward to finally, finally getting the full slate of HD channels.
same zip code, same feelings.
JudgeSmails 10-14-09, 01:15 PM I agree.
Agreed 100%. Typical AJCrap article looking for a negative story to boost circulation. While I agree the process isn't perfect, analog-only customers can no longer expect what they used to have in a digital-world. It just isn't an option much longer, I'm sorry. You cannot expect your provider to offer a cost albatross around their necks when all of their competitors are improving services. And I bet you 70%+ of those impacted disregarded the mailings and phone calls from Comcast on how to get a new box, what is impacted, etc. If you did follow that it was a painless and error-free transition for I would say 90% of customers.
Rant over, new question. Anyone have the sports package that includes the NFL Red Zone in HD channel? This has me very...intrigued.
McDonoughDawg 10-14-09, 03:46 PM Agreed 100%. Typical AJCrap article looking for a negative story to boost circulation. While I agree the process isn't perfect, analog-only customers can no longer expect what they used to have in a digital-world. It just isn't an option much longer, I'm sorry. You cannot expect your provider to offer a cost albatross around their necks when all of their competitors are improving services. And I bet you 70%+ of those impacted disregarded the mailings and phone calls from Comcast on how to get a new box, what is impacted, etc. If you did follow that it was a painless and error-free transition for I would say 90% of customers.
Rant over, new question. Anyone have the sports package that includes the NFL Red Zone in HD channel? This has me very...intrigued.
They ran a free preview of the RZ channel a few weeks ago, it reminded of football for those with ADD. It's not my bag, but some love it.
nickodemis99 10-16-09, 01:18 PM I've been out of town a lot. Does any know if Dunwoody (N. Dekalb) is getting new HD channels? My understanding is that the switch to digital was done this week.
AUS1969 10-17-09, 12:08 AM Tucker is supposed to go digital on the 20th - maybe the same for Dunwoody.
Dragonfly47 10-17-09, 08:27 AM PS...message Saturday AM saying 802 will be active for the UGA/UT game.....
No message so far re UGA/Vandy today. Interestingly, 802 was showing standard WPCH fare late last night, but this morning, it's back to the test pattern. :(
edit: 802 is live as of 11 am!
whodean 10-17-09, 12:50 PM Anyone know if Comcast here has the Big Ten overflow channel?
McDonoughDawg 10-17-09, 02:16 PM No message so far re UGA/Vandy today. Interestingly, 802 was showing standard WPCH fare late last night, but this morning, it's back to the test pattern. :(
edit: 802 is live as of 11 am!
Strange, one of my HD recievers won't show 802....one showing it fine.
commodore_dude 10-17-09, 02:24 PM Anyone know if Comcast here has the Big Ten overflow channel?
In the areas with all the new HD channels they have all of the overflow games, but only in SD I believe. No overflow in areas without the new HD channels.
cleverdevil 10-19-09, 01:22 PM Okay, tomorrow should actually be the day in my area (30338). I'll happily post a report once the transition is complete!
Bagman97 10-20-09, 06:23 AM NO HD channel upgrade overnight... 30329. :(
cracker 52 10-20-09, 09:33 AM None is expected to occur overnight. If you look at earlier postings in this thread by those who had the transition in other parts of metro Atlanta, new HD channels were added over a period of about 2 to 3 weeks after the official transition date. But I hope the HD additions in north Dekalb county will come sooner than that.
whodean 10-20-09, 11:41 PM Did the switch over happen in DeKalb, how would you know if using DVRs?
cracker 52 10-21-09, 10:01 AM This morning, I switched the cable line from the cable box to the TV directly. I was able to get channels 2 to 29 but not 30 to 78. Interestingly, I got a few of the digital channels above 78, such as the Speed channel and Comcast weather channel (212 on the box). So it appears the transition has begun in my area of north Dekalb 30319. However, new HD channels have yet to arrive.
01mingreyvert 10-21-09, 11:53 PM Is the tvgos completely gone?
ChrisC47 10-22-09, 08:48 AM No, it's already back on OTA (via WPBA) and coming back soon on Comcast. Over in the Atlanta OTA thread, we have:
TVGOS appears on WPBA:
http://www.avsforum.com/avs-vb/showthread.php?p=17282772#post17282772
TVGOS supposed to up on Comcast soon:
http://www.avsforum.com/avs-vb/showthread.php?p=17336741#post17336741
According to that, it should be up by now. Rovi has been pretty responsive to emails, so you should ask them what the Atlanta Comcast status is.
AtlantaKim 10-22-09, 07:47 PM I'm in zip 30341 and we've got all the new high def channels today!
Finally!!!! Hallelujah Comcast!
cracker 52 10-22-09, 09:40 PM I'm in zip 30341 and we've got all the new high def channels today!
Finally!!!! Hallelujah Comcast!
Well that's interesting. Still no dice here in Dekalb 30319 - near the intersection of Nancy Creek and Ashford-Dunwoody. What major intersection are you near? And how many new HD channels did you get?
Thanks.
EDIT: Never mind. I just checked my TV at !0:30 PM and I'm getting the new HD channels, much sooner than I anticipated. Now I'll be a TV zombie for a while.
titans4ever 10-22-09, 10:08 PM This is a request. You who already have the additional HD channels and you who will get it soon please post your zip codes. I would like to create a map to maybe predict the pattern. Thanks!
cleverdevil 10-22-09, 11:23 PM I'm in 30338, and still haven't seen the new HD channels appear on my TiVo yet. As far as I know, the transition went down in my neighborhood on the 20th. Hopefully tomorrow is the big day :)
AtlantaKim, when did your analog shutdown happen?
ChazzMatt 10-23-09, 05:23 AM None is expected to occur overnight. If you look at earlier postings in this thread by those who had the transition in other parts of metro Atlanta, new HD channels were added over a period of about 2 to 3 weeks after the official transition date. But I hope the HD additions in north Dekalb county will come sooner than that.
actually, it's usually 7 days after the analog > digital switchover.
I'm in 30338, and still haven't seen the new HD channels appear on my TiVo yet. As far as I know, the transition went down in my neighborhood on the 20th. Hopefully tomorrow is the big day :)
AtlantaKim, when did your analog shutdown happen?
You will probably see them on the 27th then.
Seven days after the digital switchover is when the HD channels appear in the lineup. That may change, but that's been the pattern so far.
Ryokurin 10-23-09, 08:58 AM I'm in 30338, and still haven't seen the new HD channels appear on my TiVo yet. As far as I know, the transition went down in my neighborhood on the 20th. Hopefully tomorrow is the big day :)
AtlantaKim, when did your analog shutdown happen?
Your Tivo may not have checked for a update yet. Same zip and they are there.
815 wgnad
817 WE HD
818 GRNHD
819 BIOHD
820 QVCHD
821 ESWHD
822 CBSCH
823 MLBHD
824 B10HD
825 BETD
826 CMTHD
828 E! HD
829 STYLE
831 FBNHD
832 TWCHD
835 HLNHD
836 CBBCD
837 FNCHD
843 FXHD
851 VH1HD
853 MTVHD
855 LIFED
858 TRTVD
862 TOOND
863 NICHD
866 DXDHD
868 CMDYD
869 TCMHD
871 TVONE
872 BRVOD
873 FUSED
875 SPDHD
876 G4HD
There's probably a few more, and I likely listed some we had already, just know that if you are like me and only pay for basic+HD you won't get most of them.
cleverdevil 10-23-09, 09:16 AM I just manually forced an update on my TiVo, and still nothing new. Are you using a TiVo or the Comcast DVR?
cracker 52 10-23-09, 09:30 AM actually, it's usually 7 days after the analog > digital switchover.
You will probably see them on the 27th then.
Seven days after the digital switchover is when the HD channels appear in the lineup. That may change, but that's been the pattern so far.
Actually, in my area of N. Dekalb, the transition took two days, as the transition date was 10/20 and the full slate of HD channels (including all of the premium 700 channels) was added last night (around 10 PM). It appears that CC is getting more efficient in their transitions these days. But they did delay the original transition date by 35 days.
Ryokurin 10-23-09, 10:40 AM I just manually forced an update on my TiVo, and still nothing new. Are you using a TiVo or the Comcast DVR?
Comcast. Probably shouldn't be long for you however.
tanline 10-23-09, 04:05 PM Actually, in my area of N. Dekalb, the transition took two days, as the transition date was 10/20 and the full slate of HD channels (including all of the premium 700 channels) was added last night (around 10 PM). It appears that CC is getting more efficient in their transitions these days. But they did delay the original transition date by 35 days.
Yep - 30319 - a full slew of new HD Channels... I am trying to document which ones but there are a lot them on now...
brermike 10-23-09, 05:10 PM I just manually forced an update on my TiVo, and still nothing new. Are you using a TiVo or the Comcast DVR?
When we got the new HD channels in 30005, I had to change my channel lineup from Comcast to Comcast - WOM (World of More) in order for the new HD channels to be included in my guide. I'm not sure why nor am I sure if that is necessary elsewhere, but I figure I should mention it.
cleverdevil 10-23-09, 05:51 PM Thanks brermike, I'm trying that right now...
troll565 10-23-09, 05:54 PM anybody see the new ones in 30306 yet?
whodean 10-23-09, 06:30 PM Got the new HD channels in 30324 Dekalb, including NFL Red Zone HD on Ch 799 and all of the Big Ten channels in 793-796. I am very happy!
cleverdevil 10-23-09, 06:36 PM Changed my guide listings to "World of More" and now they show up in the guide, but the channels still aren't available. Must be dragging in my neighborhood for some reason :/
Hopefully I'll have the new channels in the next few days!
cleverdevil 10-24-09, 01:13 PM Channels appeared overnight on my upstairs TiVo HD here in 30338 (Dunwoody). My downstairs TiVo still isn't able to tune the channels, though, and Comcast will be coming out on Tuesday to swap out my cable cards.
Excited to have the new channels! Only a few more days to wait until I have the channels here in my living room :)
Yellowbox 10-24-09, 01:25 PM Changed my guide listings to "World of More" and now they show up in the guide, but the channels still aren't available. Must be dragging in my neighborhood for some reason :/
Hopefully I'll have the new channels in the next few days!
Still dragging here in 30329, Emory area. Changed my Tivo HD lineup to WOM last night, still no reception on the new channels yet. Same with the Comcast DVR in the bedroom. Patience is overrated.
wlbandy 10-24-09, 02:16 PM I am in 30064 and have had new HD channels since August.
whodean 10-24-09, 11:52 PM All of the extended basic channels are still available on Clear QAM after the digital upgrade.
cracker 52 10-25-09, 01:15 AM On QAM, I get a few of the extended basic channels, weather channel, Fox News, ESPN and FX, but not most. I cannot get CNN, CNN-HL, ESPN2, Cartoon, Disney , Turner Classic, Animal Planet, MTV, to name a few.
Ryokurin 10-25-09, 07:55 AM All of the extended basic channels are still available on Clear QAM after the digital upgrade.
I doubt that they will get around to locking everything down until they finish the upgrade everywhere in town first.
Does anybody know which one is the right set of listingsto use for an analog Tivo using a DTA?
I've got it working with the WOM set, but the DTA tries to tune in a bunch of the higher channels, including the HD ones, and this doesn't work.
Also, how high up the listing should the DTA go?
Thanks,
Carlos
commodore_dude 10-25-09, 03:06 PM Nothing new in 30092 yet...
2004atl 10-26-09, 08:05 AM No new HD channels in 30319. Does anyone know if this is DeKalb only? I am on the Fulton system even though my condo complex is split between DeKalb and Fulton.
cracker 52 10-26-09, 11:11 AM As I understand from talking to the CSRs, the Cavalry digital reclamation project is being implemented by zones. The initial phase began in northern Fulton and most of Cobb counties, which are in Zone 1. I think most of northern Dekalb county is in Zone 2, which started the transition on 10/20.
If you received notification mailings and automated phone calls about the transition and the need for DTA boxes for those who have extended basic tier (channels 30 -78), then you're in the 10/20 transition phase. If not, you'll have to wait until the next phase. You should call CC and ask when the transition will occur in your area.
slowbiscuit 10-26-09, 12:59 PM No transition in S. Cobb even though the letter said to get your DTA's by 10/15 (I got two). Don't know when Cobb will be finished now.
And did anyone else notice that PeachtreeTV was SD only for the SEC game of the week again? I guess they're only going to flip the switch for UGA games, which sucks (and makes no sense to me). :mad:
AUS1969 10-26-09, 03:48 PM ROTFL. I called comcast to see when they're turning the new HDTV channels on...the rep checked, said my transition date was 10/15, and the channels should be working. She's dispatching a tech. Wow. In 30384.
Yellowbox 10-26-09, 04:48 PM I called Comcast as well, and the rep also said North Dekalb's transition was supposed to start 10/15. She did say they were migrating it by regions and that I was in D8. She didn't know what order they were doing it in, but each region should get migrated as a whole. Found a map of those regions here:
http://www.njuns.com/NJUNS_Home/stpages/GA/comcast_ga.pdf
Looking back on this forum, looks like the N. Dekalb folks that have the channels are in D9, which is the part north of 85. The rest of us in D8 and D1 just need to be patient, I guess.
cracker 52 10-26-09, 06:02 PM ROTFL. I called comcast to see when they're turning the new HDTV channels on...the rep checked, said my transition date was 10/15, and the channels should be working. She's dispatching a tech. Wow. In 30384.
By any chance, did you or the rep. try to recycle your cable box - uplug it for about 30 seconds?
uvatexn 10-27-09, 10:20 AM Looks like I'm in Region A2. I haven't heard of ANY transition (or news of any transition) in the City. Ironic b/c it's the most densely populated areas that are getting pushed back.
Do you think this has anything to do with the fact that AT&T has been super aggressive about stealing our neighborhood as customers?
Thanks for the map, Yellowbox. Hard to tell if downtown Decatur is A3, D6, or D7. I think it's probably D7. Regardless, we're still waiting for the transition. I have not received a phone call, postcard, or message on the DVR, which worries me that it's going to be a long time yet.
AUS1969 10-27-09, 12:23 PM [QUOTE=cracker 52;17423519]By any chance, did you or the rep. try to recycle your cable box - uplug it for about 30 seconds?[/QUOTE
I'm using HD Tivo - and restarting it didn't help. The guide shows the channels - I changed my provider to Atlanta WOM, so I can see what I'm missing. When I check "my channels" on the internet it says they should be there.
Would it be a major violation of corporate secrecy policy to publish the schedule?
I'm using HD Tivo - and restarting it didn't help. The guide shows the channels - I changed my provider to Atlanta WOM, so I can see what I'm missing. When I check "my channels" on the internet it says they should be there.
Would it be a major violation of corporate secrecy policy to publish the schedule?
Perhaps not, but it'd be very, very stupid on their part. If something goes wrong and they have to push back those dates, it just gives customers further license to complain and, in extreme cases, take legal action based on promised services not delivered on time. If I were them, I wouldn't feel especially compelled to set dates either, as frustrating as it is for us, the customers.
AUS1969 10-27-09, 10:09 PM I'm not persuaded.
Yellowbox 10-27-09, 11:02 PM The rep at Comcast just told me that they don't have a schedule for each region, they just send guys out to work on it whenever they have extra available techs. Then he told me to please stop calling, and that if I'm still not getting the channels by the end of the year, then I can call back.
So now that I'm blackballed, I guess there really is nothing left for me to do but wait. :rolleyes:
cracker 52 10-28-09, 11:30 PM I visited my father tonight and he doesn't have the new HD channels yet. He had the same transition date I had at October 20th. He's in Dekalb 30345, near Lakeside High School (probably D8 on CC map). One difference between his area and mine that could be a factor is that ATT U-Verse is available in my area but not in his. And U-Verse has been in my area since last November.
AUS1969 10-29-09, 01:20 PM U-verse is available in my area - 30084 - but no upgrade.
ChazzMatt 10-29-09, 05:04 PM The rep at Comcast just told me that they don't have a schedule for each region, they just send guys out to work on it whenever they have extra available techs. Then he told me to please stop calling, and that if I'm still not getting the channels by the end of the year, then I can call back.
So now that I'm blackballed, I guess there really is nothing left for me to do but wait. :rolleyes:
Originally they had promised all metro Atlanta area by end of "summer"... Now it's end of the year?
Nothing new in 30092 yet...
new stations in 30092 yet?
commodore_dude 11-02-09, 03:51 PM new stations in 30092 yet?
Hell when I was in the area last week the analog channels weren't even turned off yet. You'd think Comcast would want to offer their best in a high-dollar area like Peachtree Corners...
McDonoughDawg 11-03-09, 06:38 PM I don't know about anyone else, but the 2nd half of the UGA/UF game was unwatchable on my TV. :)
commodore_dude 11-04-09, 04:02 PM I don't know about anyone else, but the 2nd half of the UGA/UF game was unwatchable on my TV. :)
Unfortunately it was unwatchable in the stadium too :(
Dragonfly47 11-06-09, 02:17 PM The UGA-Tenn Tech game isn't on regular cable this week, but shows on the ESPN360 schedule "subject to blackout". Since the game's on PPV, I wonder if the blackout rules apply?
Since I turned down free tickets to the game, I won't be shelling out for PPV, either. If Munson was still doing the radio, I'd settle for that.
edit: Damn! http://assets.espn.go.com/gameplan/images/2009/blackout/293110061.jpg
bigblockdodge 11-10-09, 03:59 PM I live in Tucker - 30084. Just home from work and have a message from Comcast advising additional digitial channels rolling out on November 17th.
Yellowbox 11-10-09, 05:07 PM I live in Tucker - 30084. Just home from work and have a message from Comcast advising additional digitial channels rolling out on November 17th.
That looks like region D1. Getting closer to us here in D8!
commodore_dude 11-13-09, 02:23 PM Still no message in Peachtree Corners, but I did notice that it looks like 802 is now a full-time channel!
ChazzMatt 11-13-09, 06:38 PM Still no message in Peachtree Corners, but I did notice that it looks like 802 is now a full-time channel!
I am glad to see that it is now a permanent channel. It is in the program guide AND it's listed on several programming website.
However I decry Comcast's slipshot, ad hoc plans for HD channels like this. They started out with a plan, then deviated so currently there is no logic. I've mentioned this before but once again lack of foresight shows comcast's IQ deficency.
The PLAN is that HD channels would mirror their SD counterparts.
003 WSB SD
803 WSB HD
034 CNN SD
834 CNN HD
040 Discovery SD
840 Discovery HD
See how it's supposed to work?
Then they started just throwing darts around for channel assignmenets:
007 Peachtree TV SD
802 Peachtree TV HD :confused:
The HD counterpart should be on 807. No excuses. I am well aware of how Turner split TBS split locally and nationally, blah blah. But Comcast messed up on that from the beginning.
039 TBS SD
807 TBS HD :confused:
What the heck?
TBS HD should be on 839 to match the 039 SD counterpart. But they couldn't give TBS HD their rightful place because they had already given 839 to Nat Geo HD. But why? Nat Geo SD is on 138. See, it's a mess. Once they deviated from their plan, the dominoes keep falling.
Even 3 or 4 years ago it was easy to see HD is the future. Now with analog channels dropping (and being digitized) there's room for more HD channels but their channel assignment system has turned into a horrendously illogical pick-a-number-out-of-a-hat plan. :mad:
They need two hit RE-SET on all the HD channel numbers and put them where they belong. For starters, match up TBS HD and Peachtree TV with their SD counterparts.
Yellowbox 11-14-09, 12:43 PM A tech came out today to activate the cable connection in the kitchen, and, as usual, I pestered him about the digital migration. He confirmed that there's no real schedule, but he thinks their first priority is migrating areas where there are lots of elderly and old-age homes because those are the people that will need to buy new TVs. He said the new cable boxes they're distributing -- the only ones that can serve premium channels and on demand -- have only RF in, not RF out, so if there's any old analog TVs, those will have to be replaced to get the nice packages. The only alternative is getting a digital-to-analog converter and foregoing the special services. Makes sense, in a capitalist way.
commodore_dude 11-15-09, 02:25 PM I'm not sure if the boxes Comcast has can handle channels with 4 digits, but it seems like the smart thing would be to just go to say 1003 for WSB, 1046 for ESPN, etc, like U-Verse does, if they can't just map them to the same channel numbers as SD like DirecTV and Dish do.
However I decry Comcast's slipshot, ad hoc plans for HD channels like this. They started out with a plan, then deviated so currently there is no logic. I've mentioned this before but once again lack of foresight shows comcast's IQ deficency.
The PLAN is that HD channels would mirror their SD counterparts.
I'm not sure if the boxes Comcast has can handle channels with 4 digits, but it seems like the smart thing would be to just go to say 1003 for WSB, 1046 for ESPN, etc, like U-Verse does, if they can't just map them to the same channel numbers as SD like DirecTV and Dish do.
Four digits (assuming the boxes can handle them) might be more pleasing in terms of organization, but would also be a PITA to tune to directly. There's plenty of opportunity to hit a wrong number as it is with three digits.
Honestly, I just don't think the numbering issue is that big of a deal. Yes, it's mildly annoying, but seeing as I never watch the SD versions of these channels anyway, I could care less if the HD versions match up or not.
And for the record, it's "slipSHOD." ;)
cracker 52 11-15-09, 06:15 PM Four digits (assuming the boxes can handle them) might be more pleasing in terms of organization, but would also be a PITA to tune to directly. There's plenty of opportunity to hit a wrong number as it is with three digits.
Honestly, I just don't think the numbering issue is that big of a deal. Yes, it's mildly annoying, but seeing as I never watch the SD versions of these channels anyway, I could care less if the HD versions match up or not.
And for the record, it's "slipSHOD." ;)
It's not annoying to me, as I have no reason to watch the SD version of HD channels. Ever since I got the new HD channels three weeks ago, now up to about 100 in total, I rarely watch any SD channel.
It's not annoying to me, as I have no reason to watch the SD version of HD channels. Ever since I got the new HD channels three weeks ago, now up to about 100 in total, I rarely watch any SD channel.
Reeeeeally wish we'd get the new ones here in Decatur. Two of the last remaining SD shows we watch with regularity are Project Runway (need Lifetime HD) and Top Chef (need Bravo HD).
Last night, an argument with the Mrs. broke out when we tried to watch the most recent episode of PR because our new Onkyo TX-SR707 receiver was mishandling the SD signal and either stretching or squishing it. It got ugly and a poor, defenseless receiver was disparaged. (I subsequently adjusted the 4:3 override on the DVR, which seems to have fixed this issue.) Would never have even come up if we'd had those channels in HD. :rolleyes:
I forget, is Turner Classic Movies HD among the channels added for those who have been blessed to receive the update?
Yes Tybee... there is a Santa Claus... TCM HD will arrive with the other HD channels when Comcast gets around to your area.
BTW My Mrs likes to watch Project Runway as well. The HD version is also plauged with aspect irregularities. The producers insert something like 2.39:1 aspect material into the opening titles and the previous episode review, but that material looks distorted to me. The normal parts of the show are 16:9 and appear to be recorded in HD.
McDonoughDawg 11-16-09, 05:54 PM I am glad to see that it is now a permanent channel. It is in the program guide AND it's listed on several programming website.
However I decry Comcast's slipshot, ad hoc plans for HD channels like this. They started out with a plan, then deviated so currently there is no logic. I've mentioned this before but once again lack of foresight shows comcast's IQ deficency.
The PLAN is that HD channels would mirror their SD counterparts.
003 WSB SD
803 WSB HD
034 CNN SD
834 CNN HD
040 Discovery SD
840 Discovery HD
See how it's supposed to work?
Then they started just throwing darts around for channel assignmenets:
007 Peachtree TV SD
802 Peachtree TV HD :confused:
The HD counterpart should be on 807. No excuses. I am well aware of how Turner split TBS split locally and nationally, blah blah. But Comcast messed up on that from the beginning.
039 TBS SD
807 TBS HD :confused:
What the heck?
TBS HD should be on 839 to match the 039 SD counterpart. But they couldn't give TBS HD their rightful place because they had already given 839 to Nat Geo HD. But why? Nat Geo SD is on 138. See, it's a mess. Once they deviated from their plan, the dominoes keep falling.
Even 3 or 4 years ago it was easy to see HD is the future. Now with analog channels dropping (and being digitized) there's room for more HD channels but their channel assignment system has turned into a horrendously illogical pick-a-number-out-of-a-hat plan. :mad:
They need two hit RE-SET on all the HD channel numbers and put them where they belong. For starters, match up TBS HD and Peachtree TV with their SD counterparts.
Honestly, with the on screen guides, etc..I see this as a non issue.
cracker 52 11-16-09, 07:03 PM Tybee,
As LeroyK posted, I'm getting TCM in HD as well. Bravo and Lifetime are also among the new HD channels.
I was at my father's house last week and I called Comcast about why he's not getting the new HD channels, since he had the same transition date as I did at 10/20. The CSR agreed he should be having the new HD channels, and a visit by CC Tech was set up for this past Sunday. My father lives near Lakeside HS (zip 30345), close to Decatur. I'll report what happened when I visit him later this week.
2004atl 11-16-09, 08:28 PM I got a flier in the mail today that Uverse is now available in my condo complex. I am actually surprised since I thought condo buildings could only have one provider. I have started to price things out and by the time I am done...Uverse is a bit more expensive and I would have a slower internet speed than I have with Comcast. I am really fed up with Comcast...there has been no identication of when we will see the new HD channels here in the Buckhead/Brookhaven area (Fulton side). I am also not impressed with the Comcast Motorola DVR. Does anyone know if the AT&T DVR is better? I am really tempted to switch, but I don't know if the extra cost justifies it.
uvatexn 11-17-09, 09:13 AM We have U-Verse in our neighborhood (north end of 30318), but I've heard mixed things about it. Lots of new HD channels, but sounds like no more than the Comcast upgrade.
For me personally, it was a HUGE ordeal. Apparently the distance from the AT&T box has to be less than a certain distance. Because of how they laid the cords, all of our neighbors can get/do have U-Verse, but we are 'too far away'. This was AFTER the U-verse people came and spent an hour signing us up and then cancelling our comcast (which we subsequently had to get turned back on but only after they charged us more!!!). Plus, I've heard U-Verse freezes up a lot, and again depending on your distance, you may only be able to watch only 1 or 2 HD TV's at a time.
Now that I know that the upgrade is coming, I'm only reasonably discontent w/Comcast. It's the 'least worst' option.
ChazzMatt 11-17-09, 06:32 PM We have U-Verse in our neighborhood (north end of 30318), but I've heard mixed things about it. Lots of new HD channels, but sounds like no more than the Comcast upgrade.
For me personally, it was a HUGE ordeal. Apparently the distance from the AT&T box has to be less than a certain distance. Because of how they laid the cords, all of our neighbors can get/do have U-Verse, but we are 'too far away'. This was AFTER the U-verse people came and spent an hour signing us up and then cancelling our comcast (which we subsequently had to get turned back on but only after they charged us more!!!). Plus, I've heard U-Verse freezes up a lot, and again depending on your distance, you may only be able to watch only 1 or 2 HD TV's at a time.
Now that I know that the upgrade is coming, I'm only reasonably discontent w/Comcast. It's the 'least worst' option.
Plus AT&T (Bellsouth) internet speed is always slower than what they claim, except for the very lowest tier. With the lowest paying package you usually get what you pay for, but it's just to fool people into thinking if they upgrade they will get even better speed.
They can change their name but their trickery and lies are still the same.
A buddy at work got UVerse and yeah it's as you describe. He's got 6mbps whereas I now have 12 with Comcast. (and his 6 probably isn't even 6.) Plus there's the restrictions on HDTV, where you have only 2 HD streams per house. What if you have more than 1 HDTV? What if you want to record something, watch something else and kids/wife are wanting to watch HD in another room? Out of luck!
And some people are only getting ONE HD stream per house, due to "distance" from the hub.
http://utalk.att.com/utalk/board/message?board.id=Uverse_TV_Equipment&thread.id=22672&view=by_date_ascending&page=1
New Uverse Customer--Only 1 HD Stream?
Message Edited by revelationary on 02-20-2009 09:05 PM
I just had Uverse Internet and TV installed yesterday. Overall I'm happy with what we got, but there's one issue that has really bugged me.
When the DVR was installed, we were told that we were getting 2 HD streams/4 SD streams. We only have one HDTV, but the 2 HD streams is important, as we want to record one program in HD while watching another in HD (eg, on Thursday nights we watch The Office and 30 Rock, but want to record CSI).
I tried doing this several times, and it will only allow us to access 1 HD channel at a time--if we are recording one program in HD, we are forced to watch that program--we also cannot record 2 HD programs simultaneously.
So I looked at the system settings, and sure enough--we only have 1 HD stream and 3 SD streams. We tried calling Uverse customer support today and the service rep I got was very unhelpful--she didn't even understand what I was talking about.
Is this a hardware issue? A programming package issue? A distance from the central hub issue? If there's a way to change it so that we can get 2 HD streams, I'd really like to do so. Any help/suggestions would be appreciated.
Now AT&T has added capability so you can have TWO HD streams -- per house! This guy's problem turned out to be "distance" from the hub. Just like crappy DSL.
AUS1969 11-17-09, 08:42 PM I have Uverse on one set in the house; if they supported Tivo I would have bought the whole package. It's true that a key factor is the distance from the transmitter.
It's now been 4 weeks from the digital transition in my area, with no new channels except 802. What in the world are they doing?
zaphern 11-18-09, 06:40 PM ..
AtlantisMichael 11-18-09, 09:40 PM Heard from Comcast for those with TVGOS devices. Should be working again by Thursday.
Michael
Still no message in Peachtree Corners, but I did notice that it looks like 802 is now a full-time channel!
anything in Peachtree Corners (30092) yet?
AUS1969 11-19-09, 09:06 PM Got the upgrade. At last. 30084
cracker 52 11-20-09, 04:22 AM I'm glad you and others finally got the new HD channels this week.
You posted above that you have U-Verse on one set. My understanding is that U-Verse uses MPEG-4 standard for HD. So I'm curious how the quality of HD channels compare between U-Verse and Comcast. And with the new channels, is CC HD lineup similar to U-Verse?
Thanks.
AUS1969 11-20-09, 01:55 PM I can't compare picture quality directly - My U-verse account is just the basic channels plus two Russian language channels, which I need and can't get through Comcast. As of now I'm not getting HDTV. You can google "att uverse" and get to a channel list...For me, the one channel I would really like that I can't get with Comcast is the Smithsonian Channel.
ovaldes 11-20-09, 02:03 PM I have a TV with a built in tuner. I was planning on hooking the cable up without using a box. I have Comcast and live in Decatur, 30030.
Is their a chanel list? I have a ton of chanels that are coming through but they do not match up with the chanels on my TVs with boxes. Alot of chanels show up as 46, 46.2, 104.3..... basically alot of ###.##
I was hoping to figure out what chanels were HD so I could print out a list or come up with favorites.
Does anyone have any ideas?
I have a TV with a built in tuner. I was planning on hooking the cable up without using a box. I have Comcast and live in Decatur, 30030.
Is their a chanel list? I have a ton of chanels that are coming through but they do not match up with the chanels on my TVs with boxes. Alot of chanels show up as 46, 46.2, 104.3..... basically alot of ###.##
I was hoping to figure out what chanels were HD so I could print out a list or come up with favorites.
Does anyone have any ideas?
The good news: The channels you are seeing are what are called QAM. You'll get the local networks, some basic cable, and some subchannels (the XXX.2, .3, etc.) which some channels provide by subdividing their signal. Even some HD. You may also be able to chance upon something one of your neighbors is watching On Demand.
The bad news: These channel assignments tend to jump around and there's not really a good way to permanently label them.
The worse news: Don't get attached. Comcast is in the process of eliminating the ability to plug your cable directly into your TV and see anything. Soon you'll have to use a (small) intermediary box or a regular DVR/cable box to decode even the most basic of channels.
wlbandy 11-20-09, 03:33 PM I was hoping to figure out what chanels were HD so I could print out a list or come up with favorites.
See Post # 3733, you will have to do some updating as Comcast has changed some channels since I made this guide.
cracker 52 11-21-09, 12:28 AM I visited my father today (zip 30345 near Northlake Mall) and he was told by a CC technician that the new HD channels won't arrive in the area until early December.
I visited my father today (zip 30345 near Northlake Mall) and he was told by a CC technician that the new HD channels won't arrive in the area until early December.
At this point I'd be thankful to get them before the end of the year.
titans4ever 11-21-09, 09:07 PM At this point I'd be thankful to get them before the end of the year.
What does it take to add the channel? hardware? software? manpower?
What does it take to add the channel? hardware? software? manpower?
Yes. And apparently divine intervention.
What does it take to add the channel? hardware? software? manpower?
A cable company who gives a sh*t about their customers.
commodore_dude 11-22-09, 02:22 PM anything in Peachtree Corners (30092) yet?
Nothing.
TraderMikeATL 11-24-09, 01:39 AM I visited my father today (zip 30345 near Northlake Mall) and he was told by a CC technician that the new HD channels won't arrive in the area until early December.
I was at a friend's house tonight in zip 30340 and noticed that she had some Comcast HD channels that I (thought) I didn't. When I got back home (I also live in 30345) I discovered that I also have the new HD channels. Here are the ones which were added:
815 WGN America
817 WE
818 GREEN Planet Green
819 BIography
820 QVC
821 ESPN News
822 CBS College Sports
824 Big Ten Network
825 BET
826 CMT
828 E!
829 Style
831 Fox Business
832 The Weather Channel
835 CNN Headline News
836 CNBC
837 Fox News
843 FX
851 Vh1
853 MTV
855 Lifetime
858 truTV
860 Travel
862 Cartoon Network
863 Nickelodeon
866 Disney XD
868 Comedy Central
869 Turner Classic Movies
871 TV One
872 Bravo
873 fuse
875 Speed
876 G4
878 Spike
881 NHL
883 ESPNU
884 Sports South
894 MGM HD Movie Net
896 Hallmark Movie Channel
897 Lifetime Movie Network
898 IFC
899 Encore 1
*Note, if you're using a TiVo, run guided setup and choose "Comcast Atlanta World of More (WOM)" to get your guide data
cracker 52 11-24-09, 04:39 AM I got those new channels on 10/22 where I live near Nancy Creek and Ashford-Dunwoody (30319). That's good news that you got those new channels too. That means my father may get those new channels sooner than thought. He lives off of Oak Grove road near Lakeside High School on Briarcliff. What major intersection do you live near? And when do you think you got those new channels?
Thanks.
P.S.
Along with the channels listed above, CC also added HD premium movie channels in the 700s range (701 - 741) that mirror the SD premium channels in the 300s range.
TraderMikeATL 11-24-09, 01:52 PM Sorry if this get posted twice. I posted a reply earlier but it seems that it didn't go through...
I'm near the intersection of Buford Hwy and Clairmont. My friend lives near 85 and Chamblee Tucker. I'm not sure how long either of us has had the new channels. I think the last time I checked for them on my TV was about a month ago. But I'd be surprised if they've been on nearly that long b/c I'd think I would have heard about it one way or another.
Hopefully your dad will get them soon if he doesn't already have them. Also, I do see the new channels in the 700s as well. I don't subscribe to any premiums so I can't confirm whether they are actually working.
LedHead69 11-24-09, 04:45 PM I'm in 30071 (G1) and originally was under the impression that I was being migrated mid October (i.e., 'get you DTA's NOW!!!') only to later be told only Cartoon Network was moving. I recently called and asked about the migration and was told mid Jan. :( Really, the only thing I can think of that they need to make the migration is the installation of additional edge QAM devices, as the digital streams and the transport of them are already in place. I also wonder if the fact that I live in a more "ethnic" area has anything to do with the delay . . . i.e. many customers not understanding the English information about the migration and the need for DTA's and how to get them etc . . . and not wanting to have a ton of unhappy customers when the transition does take place . . .
TraderMikeATL 11-24-09, 05:54 PM I'm in 30071 (G1) and originally was under the impression that I was being migrated mid October (i.e., 'get you DTA's NOW!!!') only to later be told only Cartoon Network was moving. I recently called and asked about the migration and was told mid Jan. :( Really, the only thing I can think of that they need to make the migration is the installation of additional edge QAM devices, as the digital streams and the transport of them are already in place. I also wonder if the fact that I live in a more "ethnic" area has anything to do with the delay . . . i.e. many customers not understanding the English information about the migration and the need for DTA's and how to get them etc . . . and not wanting to have a ton of unhappy customers when the transition does take place . . .
Hopefully they will get to you soon. I think I was also given the mid-October date as well.
As much as I love good conspiracy (and racial) theories, areas in Atlanta don't get more "ethnic" (I hate that word) than where I live. Although I see that your zip is just a few miles up Buford Highway, so at best your hood is just as ethnic as mine. :-) From what I've seen here and on the Tivo Community forum there's no rhyme or reason to the path that this roll-out is taking.
cracker 52 11-24-09, 06:39 PM And to add, my father's neighborhood certainly isn't ghetto variety, and there's still no additional HD channels yet.
LedHead69 11-25-09, 01:04 PM Just to be clear, I don't mean to imply any racial conspiracies, just that it MAY have been a customer service issue . . . giving more time for the local customer base to understand the changes and prepare for it (since the flyers and autobot calls were in English) . . but just a theory.
While many of us continue to await Comcast's World of More, anyone know when/if they'll be rolling out the myDVR Manager (http://www.comcast.net/mydvr/) in Atlanta? Would love to be able to manage my DVR via Web and the Comcast iPhone app, as this service promises.
Also, is there a thread specifically about the myDVR Manager? I've only seen it discussed briefly in some of the larger Comcast threads.
While many of us continue to await Comcast's World of More
Well, we just got the 2010 rate card for Comcast's "World of More" and it looks like we'll be paying "more," especially for HD. (Although the rate card does tout "More value from Comcast")
HD Access is going up $1 per month to $7.95. Although I do notice that there is a new category for Digital Service - Additional Outlet that is now $3.95. Will have to check that out. The modem lease is also going up to $5 per month.
Well, we just got the 2010 rate card for Comcast's "World of More" and it looks like we'll be paying "more," especially for HD. (Although the rate card does tout "More value from Comcast")
HD Access is going up $1 per month to $7.95. Although I do notice that there is a new category for Digital Service - Additional Outlet that is now $3.95. Will have to check that out. The modem lease is also going up to $5 per month.
We got that as well. I was hoping it would include some mention of the new HD channels, but they weren't listed in the channel lineup, which strikes me as a bad sign. Guess they don't want to promise what they can't deliver in a timely fashion. :rolleyes:
johnc_22 12-01-09, 06:44 PM I got the same new rates notification as well, but in 30312 (Poncey-Highlands) I'm still not getting more, just paying more as of 1/1/2010.:mad:
AtlantaDave 12-02-09, 12:24 PM Looks like MSNBC HD is now on channel 830 in Johns Creek. Not a big deal, but it's always good to have another HD channel.
ChrisC47 12-02-09, 06:57 PM Looks like we've got some developments on TVGOS. I'm going to quote a few older posts first:
(in late June) ... so to create WGCL analog on RF channel 9, I guess Comcast had been taking the video from a digital WGCL feed (either OTA or direct fiber), but instead of extracting and converting the TVGOS from that same feed, they were drawing the TVGOS data from the analog signal. Too bad if true. Two weeks ago (http://www.avsforum.com/avs-vb/showthread.php?p=16669941#post16669941) it looked to me like this service might continue indefinitely.
Looks like you might have to dig into the TVGOS-CECB hack (http://www.macrovision.com/dtv/10057.htm). At some point I'm going to try it myself, but it's not risen to the top of the pile yet. I've been using manual record timers for months now on my analog TVGOS device.
(mid October) Is the tvgos completely gone?
No, it's already back on OTA (via WPBA) and coming back soon on Comcast. Over in the Atlanta OTA thread, we have:
TVGOS appears on WPBA:
http://www.avsforum.com/avs-vb/showthread.php?p=17282772#post17282772
TVGOS supposed to up on Comcast soon:
http://www.avsforum.com/avs-vb/showthread.php?p=17336741#post17336741
According to that, it should be up by now. Rovi has been pretty responsive to emails, so you should ask them what the Atlanta Comcast status is.
Analog TVGOS via Comcast is back! At least for me, downtown, on the Vinings headend, I got a batch of TVGOS EPG data on Tuesday Dec 1st for the first time since June. Debug shows that it came in on the WSB analog channel, which is ... a surprise. I would have expected it to show up on WPBA ... Oh right, Comcast dropped WPBA from the analog lineup a couple months ago. Hmmm.
Also my device's clock is now synched, for the first time since June (no manual setting capability). It had drifted 3 minutes over the past 6 months, and I had had to offset my timed recordings to compensate. I'll go adjust them back now :) Also, I noticed my device's hard drive had started chugging, which it does (waaaay too much) when it's fiddling with EPG data.
I still hadn't gotten around to trying the CECB hack I mentioned above -- it's not cheap (like $100 in parts) and I didn't have the time. But I had actually just two weeks ago purchased the first part (a channel 3 combiner) and was on the verge of researching whether to get the Echostar or Artec CECB. So maybe I can return the combiner now and just forget about that whole boondoggle.
Man, this is awesome if it holds. Thank you Comcast!
Yellowbox 12-02-09, 09:42 PM We got that as well. I was hoping it would include some mention of the new HD channels, but they weren't listed in the channel lineup, which strikes me as a bad sign. Guess they don't want to promise what they can't deliver in a timely fashion. :rolleyes:
I just got mine, and I guess it was different from yours, because (thank the friggin' lord) the lineup has the new HD channels! 105 in total! It also includes the new rates, of course, but I barely looked at that (having negotiated a minimal change in my 12-month deal when I heard about the rate increase). Every page, including the lineup, said "Effective 1/1/10".
So I guess it's coming to 30329, Region D8! Hurrah!
ChazzMatt 12-03-09, 12:14 AM Looks like MSNBC HD is now on channel 830 in Johns Creek. Not a big deal, but it's always good to have another HD channel.
That's been there for awhile in my area, AND it's listed in the HD channels in the Comcast price guide mailer we all received this week. It shows all the HD channels we are supposed to have.
Looking over the next year's prices...
HD DVR cost staying the same.
My Internet package cost staying the same.
I own my cable modem (which I got free when I signed up with Comcast), so no price increase there.
My programming package going up by $2. But we got a lot of new HD channels this year, so I'm not that mad. I can handle $2 more per month.
AtlantaDave 12-03-09, 12:01 PM Originally Posted by AtlantaDave
Looks like MSNBC HD is now on channel 830 in Johns Creek. Not a big deal, but it's always good to have another HD channel.
-----------------------------------------------
That's (MSNBC HD been there for awhile in my area, AND it's listed in the HD channels in the Comcast price guide mailer we all received this week. It shows all the HD channels we are supposed to have.
MSNBC HD was not among the channels we received in Johns Creek back in May. Guess that's what happens when you get it first. That is the only HD channel I have seen listed for Comcast in other cities that we did not already have, so I guess we're now all up to date.
welborn8 12-03-09, 02:51 PM Not sure if anyone can answer but is the platform for Comcast in Atlanta STD, HRC, or Standard?
Thnaks!
Eric
AtlantisMichael 12-03-09, 04:18 PM Looks like we've got some developments on TVGOS. I'm going to quote a few older posts first:
Analog TVGOS via Comcast is back! At least for me, downtown, on the Vinings headend, I got a batch of TVGOS EPG data on Tuesday Dec 1st for the first time since June. Debug shows that it came in on the WSB analog channel, which is ... a surprise. I would have expected it to show up on WPBA ... Oh right, Comcast dropped WPBA from the analog lineup a couple months ago. Hmmm.
Also my device's clock is now synched, for the first time since June (no manual setting capability). It had drifted 3 minutes over the past 6 months, and I had had to offset my timed recordings to compensate. I'll go adjust them back now :) Also, I noticed my device's hard drive had started chugging, which it does (waaaay too much) when it's fiddling with EPG data.
I still hadn't gotten around to trying the CECB hack I mentioned above -- it's not cheap (like $100 in parts) and I didn't have the time. But I had actually just two weeks ago purchased the first part (a channel 3 combiner) and was on the verge of researching whether to get the Echostar or Artec CECB. So maybe I can return the combiner now and just forget about that whole boondoggle.
Man, this is awesome if it holds. Thank you Comcast!
It is back in Woodstock on 97. Had to do a force host with the Sony DVR and then the time came back and listings and such where there the next day.
Michael
troll565 12-03-09, 04:52 PM Just got my flyer in the city (30306). New HD channels are NOT listed AND the HD service is increasing in price.
Call to comca$t to be placed very shortly
Emil Faber 12-03-09, 06:03 PM Since the rates are going up, you should complain and demand an upgrade to the new Moto DCX DVR cable boxes. I got a DCX3400 with a 320GB hard drive. It's a nice change from the old DCH with a 120GB drive. It's the same crappy DVR interface, hopefully they will upgrade the DCX to the TiVo interface soon.
The Comcast tech said they they have been available for approximately 2 months.
TiVoFool 12-04-09, 10:21 AM Since the rates are going up, you should complain and demand an upgrade to the new Moto DCX DVR cable boxes.I've never had to complain or demand. I just take my old box in to the local office and they're always happy to give me the latest and greatest.
Since the rates are going up, you should complain and demand an upgrade to the new Moto DCX DVR cable boxes. I got a DCX3400 with a 320GB hard drive. It's a nice change from the old DCH with a 120GB drive. It's the same crappy DVR interface, hopefully they will upgrade the DCX to the TiVo interface soon.
The Comcast tech said they they have been available for approximately 2 months.
Ooooh...I'd heard mention of the DCX's, but didn't know they were available down here yet. I think I will follow your advice exactly. ;)
Are there any other advantages to the DCX besides the bigger hard drive? Does it seem pretty solid thus far? I've had a surprisingly reliable DCT 3416 for the past couple of years that has (knock on wood) given me virtually no problems. I'd hate to get grass-is-greener syndrome and be rewarded with a wonky DVR.
Emil Faber 12-04-09, 04:38 PM My old DCH had a noisy fan and hard drive, the new DCX hasn't made any type of sound in a month of use.
I've not tested my firewire interface yet, but a contributor in the DCX forum is reporting problems with it using a D-VHS deck. The biggest change for me is larger hard drive, HDMI, quiet fan, dual tuner capable of recording 2 HD channels at the same time, and an eSATA port that the tech said would be activated sometime in the future.
I've recorded 32 hours of programs and the disk is 60% full :)
I would like to get a 3200 for upstairs, but I do not know if they are available yet.
Joejeep 12-04-09, 07:07 PM So are they now handing out DVRs at local offices? They still say online that you can only drop off DVRs and cannot pick up new ones there. Also, will the DCX work in areas that have not gone through the digital transition yet? Not scheduled for the upgrade here in Decatur until April. Oh, and for those who have not received the new HD channels, just call Comcast click on the button that indicates you want to cancel service, and ask them for a discount to compensate for the lack of HD channels in your area. I got a six month rate reduction to tide me over.
troll565 12-04-09, 09:48 PM I got a six month rate reduction to tide me over.
What did they offer?
Joejeep 12-05-09, 07:56 AM $15 off cable for six months. Since that's about the price of the DVR, I figured it was fair. I am expecting to have the new HD channels by the time the six months is up, if not, then I'll switch to DirecTV.
Just got my flyer in the city (30306). New HD channels are NOT listed AND the HD service is increasing in price.
Call to comca$t to be placed very shortly
Same here in 30318
whodean 12-05-09, 03:02 PM Ooooh...I'd heard mention of the DCX's, but didn't know they were available down here yet. I think I will follow your advice exactly. ;)
Are there any other advantages to the DCX besides the bigger hard drive? Does it seem pretty solid thus far? I've had a surprisingly reliable DCT 3416 for the past couple of years that has (knock on wood) given me virtually no problems. I'd hate to get grass-is-greener syndrome and be rewarded with a wonky DVR.
I've had 2 DCX's since re-subscribing in the beginning of September in zip 30324...no problems.
troll565 12-05-09, 03:08 PM just called 404-comcast. prompted through to the cancel service option.
Told them about the flyer I received promising More Value yet the new World of More HD channels are not even listed on there, yet my rates are going up.
$15/month credit for 6 months effective today.
Joejeep 12-05-09, 08:22 PM Good deal troll. Of course I'm sure you are like me and would prefer they get off their lazy hoohas, and add the HD channels metro wide. Does anyone have a link to a really good HD quality comparison b/w Comcast, Uverse, and DirecTV?
johnc_22 12-05-09, 08:46 PM Anyone watching the Big 12 Championship? Is ABC-HD horribly breaking up? I live in a large condo/apt complex so it's probably a bandwidth issue. I've noticed this more often recently with a lot of Comcast's local HD feeds.
cracker 52 12-05-09, 10:48 PM No problems with ABCHD tonight (zip 30319), though I did have problems with channels 803 and 804 last weekend that was corrected.
nielloeb 12-06-09, 02:52 PM The problem with the signal during the Big 12 Championship was a general Comcast bandwidth problem. Internet was slow at the same time.
Unfortunately, customer service doesn't seem equiped to handle this. When you call, you can choose to report either a TV problem or an Internet problem, but not both. The Internet person kept claiming they wanted to reset my modem even after I told them the TV was also a problem. They transferred me to a TV person, who just wanted to cycle my DVR. However, the TV did offer to schedule a tech to come out another day. I said no, that my trouble report ought to be enough because it would be one of many -- which should alert them to the problem. They didn't seem to know what I was talking about.
Could someone please post a scan of the recent mailer. I misplaced mine, and I wanted to look thru it again. I "had" enhanced/full basic (ch 3-ch 78) before the digital switchover. Now I have a comcast/motorola tuner and 3 DTAs. I think my bill says I am on full basic... which is the same price as digital starter. However, if I read it correctly, if I switch to Digital Stater, then I will get all kinds of other channels (eg. G4, BBC America) at no additional cost?
Also, the way I read the lineup sheet, if you have the digital starter package (~58), it lists all of the HD channels (SyFy, ESPN, etc) as on the lineup, but with HD equipment required. If I have a cable card, do I get all of those HD stations, or do I need to pay $7.95/mo extra for those? I don't want to spend $15/mo for the DVR/HD combo. At a minimum, I've got the local networks in HD.
Thanks,
Greg
AtlantisMichael 12-08-09, 01:34 PM Any one out there with a Stone Mountain headend getting TVGOS through Comcast. In Woodstock. it was suppose to be working, but none of our units are updating.
Michael
Dragonfly47 12-08-09, 02:51 PM I've never had to complain or demand. I just take my old box in to the local office and they're always happy to give me the latest and greatest.
For anyone looking to upgrade to a DCX at the Grayson office, don't waste your time. I was by there today:
"We don't have any. We don't know when we're going to have any. The warehouse is bare."
bidweld 12-08-09, 05:01 PM Any one out there with a Stone Mountain headend getting TVGOS through Comcast. In Woodstock. it was suppose to be working, but none of our units are updating.
Michael
I've had the listings for almost a week but they disappeared yesterday and didn't update last night. I'm on the Vinings headend. I hope we're not looking at a long outage like last time (June-Dec).
jonbatlanta 12-09-09, 06:21 AM Woke up early this morning and discovered that the full "World of More" HD lineup has now appeared in my guide and all channels are available. I'm in 30329.
Traded my old DVR for the DCX3400 DVR yesterday at the Marietta store on Cobb parkway. Mine was for the Stone Mountain headend. The line at the store was long but the trade went quickly.
Thanks Emil Faber for posting and making me aware of their existance.
bradshaw1965 12-09-09, 09:16 AM new channels are available at my place in 30033.
Woke up early this morning and discovered that the full "World of More" HD lineup has now appeared in my guide and all channels are available. I'm in 30329.
new channels are available at my place in 30033.
Wow, that's maddeningly close to me (30030, downtown Decatur), but I was pretty sure I did not see the new channels when I did a check this morning.
For those discussing getting or not getting the new channels, can you, in addition to your ZIP code, also include your city/neighborhood and possibly your headend if you know it?
ChrisC47 12-09-09, 01:29 PM I've had the listings for almost a week but they disappeared yesterday and didn't update last night. I'm on the Vinings headend. I hope we're not looking at a long outage like last time (June-Dec).
Analog TVGOS is still working for me, with no glitches since the restoration of the service a week ago. I have next Wednesday's schedule data, and debug screens show that data has come in today. I'm downtown and on the Vinings headend.
cracker 52 12-09-09, 03:11 PM Tybee,
Most of eastern part of metro Atlanta is served by the Stone Mountain headend. That includes most if not all of Dekalb county. I live in northern Dekalb county, connected to SM headend, and I got the new HD channels on 10/22. Increasing the bandwidth for new HD channels is done at the headend and at the neighborhood hub/plant/nodes. But I agree it would be helpful if people also note the neighborhood they live in or the nearest major intersection.
Joejeep 12-09-09, 05:18 PM 30032 and still no HD channels here. I was told April. Sigh.
30032 and still no HD channels here. I was told April. Sigh.
I know you posted that before. But they're so close! Maybe the person you spoke to was misinformed, or just adding a few months to cover their ass. Keep hope alive! ;)
Joejeep 12-09-09, 06:34 PM Well one can always hope, but I asked them again for the date the other day when I asked for a discount and was again told April. Makes no sense to me. Maybe there will be a Christmas miracle and all of Decatur will get the new channels: )
titans4ever 12-09-09, 07:12 PM Longer, If you were eligible to vote in Atlanta mayor race then you are considered in the city of Atlanta and will be some of the last to get the new channels. all of the areas generally speak north, east and near west will get it before the city gets anything.
bradshaw1965 12-09-09, 08:42 PM But I agree it would be helpful if people also note the neighborhood they live in or the nearest major intersection.
30033, NDruid Hills/Lawrenceville Hwy, North Druid Valley neighborhood behind North Dekalb Mall
cracker 52 12-09-09, 09:57 PM Thanks for the info.
cracker 52 12-09-09, 11:12 PM My father just informed me that he has the new HD channels today. He lives near Lakeside High School at the intersection of Briarcliff and Oak Grove (zip 30345).
Could someone please post a scan of the recent mailer. I misplaced mine, and I wanted to look thru it again. I "had" enhanced/full basic (ch 3-ch 78) before the digital switchover. Now I have a comcast/motorola tuner and 3 DTAs. I think my bill says I am on full basic... which is the same price as digital starter. However, if I read it correctly, if I switch to Digital Stater, then I will get all kinds of other channels (eg. G4, BBC America) at no additional cost?
Also, the way I read the lineup sheet, if you have the digital starter package (~58), it lists all of the HD channels (SyFy, ESPN, etc) as on the lineup, but with HD equipment required. If I have a cable card, do I get all of those HD stations, or do I need to pay $7.95/mo extra for those? I don't want to spend $15/mo for the DVR/HD combo. At a minimum, I've got the local networks in HD.
Thanks,
Greg
anyone?
Joejeep 12-10-09, 10:01 AM Titans4ever, I really don't get that. You'd think they would have started with the city of Atlanta residents first given the extremely high density. I'm really in the dark as to Comcast's thinking on this rollout. It doesn't seem very well thought out at all. Do you have access to Uverse? I'm seriously considering thinking of switching to them if they'll expand to my hood. A friend of mine 6 miles away from me (he is further out from Decatur, beyond the perimeter) can get Uverse, but so far I can't.
uvatexn 12-10-09, 10:59 AM JoeJeep - 6 miles is nothing for U-Verse...I literally touch property lines with 2 folks that have U-Verse and I am STILL too far away to get it!!!! It all has to do with the distance from the AT&T hub, and apparently that extra 30' is just too much.
And not rolling out the new channels to areas like mine (30318, near Bolton Rd & Marietta Blvd) that DO have competition with U-Verse is just insane...it's like they are asking us to drop service!
cracker 52 12-10-09, 12:57 PM Here in N. Dekalb county (near Chamblee), U-Verse became available in November of last year and I finally got the additional HD channels from Comcast in October of this year. That's how slow CC has reacted to U-Verse, at least in my area. I actually placed an order with U-Verse earlier this year in exasperation with CC glacial pace. ATT sent a tech to do the preliminary work but I didn't hear from them since, maybe because they determined I was too far away from their node. And now I'm glad I have CC HD, as I"ve seen enough people posting that U-Verse HD picture quality isn't any better and in some cases a bit worse.
I know that CC started their Cavalry project in the northern suburbs because that's where U-Verse was first implemented in metro Atlanta. U-Verse implementation has migrated southward, and Cavalry for the most part followed suit.
commodore_dude 12-10-09, 02:07 PM Still nothing in 30092 last night...
Joejeep 12-10-09, 02:28 PM I'd hate to see what we'd have with Comcast if it weren't for the competition from Uverse. ATT has their equipment about 300 feet from my house, they haven't added Uverse equipment to the mix yet though. If they put it where I think they will, I should have a great signal. I do wish I could see a definitive HD quality comparison for all the big providers. I hear DirecTV has the best picture, except for Verizon's Fios which apparently is never coming to Atlanta.
Karl Beem 12-10-09, 08:18 PM I see where the Browns - Steelers game is on NFLNET. I didn't know that it existed. OK, so there is a HD (879) but why two SD channels, 118 and 289?
titans4ever 12-10-09, 08:44 PM Titans4ever, I really don't get that. You'd think they would have started with the city of Atlanta residents first given the extremely high density. I'm really in the dark as to Comcast's thinking on this rollout. It doesn't seem very well thought out at all. Do you have access to Uverse? I'm seriously considering thinking of switching to them if they'll expand to my hood. A friend of mine 6 miles away from me (he is further out from Decatur, beyond the perimeter) can get Uverse, but so far I can't.
We in the city of Atlanta will probably get it late next fall or early 2011, so we will have been hit with two increases without the additional channels. The greater metro area is the priority. Says alot about what CC thinks about the City of Atlanta (as if they want Uverse to pick us up.)
Karl Beem 12-10-09, 09:14 PM What's happened to TitanTV? It only shows about 10 HD channels? OTOH Comcast's TVPlanner doesn't display ESPN2HD (847). I believe that was true of TVPlanner in the past.
uvatexn 12-11-09, 11:03 AM U-Verse was nothing but frustrating. We had an appointment set for a certain date, and when I called the day before (since I was going to have to miss work and stay home) they had no record of it. I asked why they never called to cancel the appointment and they said they didn't usually do that. Then I asked why the appointment was cancelled and they said that they determined we weren't eligible. This was DESPITE the fact that a salesguy spent an hour of my saturday signing me up, and they cancelled my comcast. Then we had to resign up for comcast at a higher price for a worse plan.
JoeJeep - 6 miles is nothing for U-Verse...I literally touch property lines with 2 folks that have U-Verse and I am STILL too far away to get it!!!! It all has to do with the distance from the AT&T hub, and apparently that extra 30' is just too much.
And not rolling out the new channels to areas like mine (30318, near Bolton Rd & Marietta Blvd) that DO have competition with U-Verse is just insane...it's like they are asking us to drop service!
I live in 30318 right off of Moore's Mill and have no idea when I will get the extra HD channels on Comcast or U-Verse for that matter. I just checked on U-Verse yesterday and still no dice. I had direcTV until I bought an HDTV but can't get HD DirecTV due to a neighbors massive oak tree. Sux.
Yellowbox 12-12-09, 01:09 AM Woke up early this morning and discovered that the full "World of More" HD lineup has now appeared in my guide and all channels are available. I'm in 30329.
I can confirm, same zip, but mine didn't show up until yesterday. I'm in the Emory area, intersection of Briarcliff and Lavista. And I needed a signal sent from Comcast and a full reset for the channels to show up on my Tivo HD. But I definitely love life.
Although I seem to be missing HBO2HD. Anyone else have that problem?
i'm in north decatur and have had most of the new Hd channels for a couple of weeks now (don't have HBO2 or any additional pay channels yet). i can't believe i'm saying it but it's more hd than i have time to even start to diving into, i spent over an hour looking through the guides just for the next several days trying to get a handle of how much actual hd programming i might want to dvr. sure, there's still a lot of SD mixed into these channels' programming but i'm still very very happy about these new additions; the ripoff cable bills are momentarily slightly less annoying.
jon1964 12-12-09, 09:39 AM To Comcasters who want to consider Uverse in areas where Comcast is dragging its feet: Some thoguhts
I ditched Comcast a few weeks back for Uverse here in 30030...Oakhurst part of Decatur.
My experience started rather frustrating as they don't allot their techs enough time for an install. So after some yelling with a supervisor, they showed up a day later and were here for about 5 hours fixing glitches in the phone system. They gave me $50 off my bill for missing the appointment (State law, but you have to know to ask).
Picture quality... eh.. some channels better on others (Such as ESPN) that are allotted more bandwith. You can feel as if you are watching sports on an HD set rather than a cell phone. On the other hand Sunday Night Football on NBC... not so great. As they upgrade the system they say the quality will improve. Maybe it will, maybe it won't. It's the same price (bundled with my Phone and internet) but I get about 3X the HD Channels than I got waiting for the Comcast Upgrade which might show up here in 2010 sometime. I get about the same Internet speed as Comcast customers I know... 11.5Mbps down 1.4 Mbps up.
Over all I am happier because I get more choices (they throw in Showtime HD channels on my package) and they have some neat features, like watching a recorded program in one room and finishing it in another one. And the boxes are small and unassuming. I had some patients with the tech support and in time any issues (phone in my case) were resolved in about two weeks. Today I am happier.
Comcast came out to install cable cards in my TiVo today and the tech told me that I should expect the new hd channels January 16. I'm in south cobb 30168. He said because of the floods in my area we were delayed. I guess I'll see in a month
mattackermann 12-13-09, 11:23 AM Does anyone know the Comcast Atlanta (West Cobb) HD QAM channel numbers for CBS and NBC? Here is what I have:
ABC HD - 98.3
Fox HD 98.804
PBS HD 5.808
CBS - ?
NBC - ?
CBS - ?
NBC - ?
CBS - 108.10 (WGCL)
NBC - 108.30 (WXIA)
You may want to search this thread for the full channel listing. There are several others you may be interested in.
slowbiscuit 12-13-09, 08:25 PM To Comcasters who want to consider Uverse in areas where Comcast is dragging its feet: Some thoguhts
I ditched Comcast a few weeks back for Uverse here in 30030...Oakhurst part of Decatur.
My experience started rather frustrating as they don't allot their techs enough time for an install. So after some yelling with a supervisor, they showed up a day later and were here for about 5 hours fixing glitches in the phone system. They gave me $50 off my bill for missing the appointment (State law, but you have to know to ask).
Picture quality... eh.. some channels better on others (Such as ESPN) that are allotted more bandwith. You can feel as if you are watching sports on an HD set rather than a cell phone. On the other hand Sunday Night Football on NBC... not so great. As they upgrade the system they say the quality will improve. Maybe it will, maybe it won't. It's the same price (bundled with my Phone and internet) but I get about 3X the HD Channels than I got waiting for the Comcast Upgrade which might show up here in 2010 sometime. I get about the same Internet speed as Comcast customers I know... 11.5Mbps down 1.4 Mbps up.
Over all I am happier because I get more choices (they throw in Showtime HD channels on my package) and they have some neat features, like watching a recorded program in one room and finishing it in another one. And the boxes are small and unassuming. I had some patients with the tech support and in time any issues (phone in my case) were resolved in about two weeks. Today I am happier.
More HD channels yes, but only 2 HD can be watched/recorded at a time, and the HD they deliver is crappy quality compared to Comcast. Once Comcast gets the upgrade done here there won't be enough difference in HD channel count to matter.
I'll pass.
ugh, comcast added new showtime hd channels (in the 700 tier, which is strange because the other showtime-hd is still on 890), but now i can't see Showtime on EITHER channel! black screens on both....comcast csr sent refresh signals, nothing fixed it. obviously they screwed something up when they added the new showtimes... and now i'm missing the Dexter season finale :mad:
mattackermann 12-14-09, 01:18 PM CBS - 108.10 (WGCL)
NBC - 108.30 (WXIA)
You may want to search this thread for the full channel listing. There are several others you may be interested in.
Thanks. For some reason, 108.10 and 108.30 are not working for me (even when I "add missing channel" in W7MC). Any other ideas? I'm in Acworth, on Comcast.
LawrencevilleJon 12-14-09, 01:23 PM Well, just got the letter from Comcast advising the customers in the "East Gwinnett service area" will transition to WOM on February 9th. Don't know exactly what East Gwinnett includes, but I am near Brookwood High School.
Joejeep 12-14-09, 03:56 PM Called Comcast today about the new HD/DVR DCX 3400. They were reasonably sure my store location was out of them, so they are sending one to me by UPS at no cost. I was assured it will indeed by the DCX 3400. Just have to return my current box to the store near me when the new one arrives. Does anyone know if you have to reprogram when you get a new DVR, ie, if you have series recordings set, do you need to manually enter them all in again on the new DVR, or is that info stored on Comcast's servers?
Emil Faber 12-14-09, 05:05 PM Called Comcast today about the new HD/DVR DCX 3400. They were reasonably sure my store location was out of them, so they are sending one to me by UPS at no cost. I was assured it will indeed by the DCX 3400. Just have to return my current box to the store near me when the new one arrives. Does anyone know if you have to reprogram when you get a new DVR, ie, if you have series recordings set, do you need to manually enter them all in again on the new DVR, or is that info stored on Comcast's servers?
Unfortunately, you will need to re-program all your series recordings.
Cheers,
jr
Thanks. For some reason, 108.10 and 108.30 are not working for me (even when I "add missing channel" in W7MC). Any other ideas? I'm in Acworth, on Comcast.
All I can think of is to make sure you are entering the zero to the right of the decimal, .10 and .30.
Other than that, I don't have any ideas, other than doing a complete scan to see what happens.
Dragonfly47 12-15-09, 01:05 PM Called Comcast today about the new HD/DVR DCX 3400. They were reasonably sure my store location was out of them, so they are sending one to me by UPS at no cost. I was assured it will indeed by the DCX 3400. Just have to return my current box to the store near me when the new one arrives.
Just tried that. They're sending me a new box, but the CS rep said there's no way of knowing if it will be the DCX 3400 or the box I already have. She said there's no way for her to add a comment specifying the new box number but I may "get lucky". Told her I'd go ahead and chance it and return the box to Grayson office if it's the wrong one. Box should arrive either Saturday or Monday.
Keeping fingers crossed.
Joejeep 12-15-09, 01:17 PM That's what I was afraid of. My rep seemed insistent that it would be the new box. But I have my doubts they know the difference. I'm hoping that all the new ones they are sending out are indeed the DCXs. BTW, be sure to return one of them or you'll be charged for having two boxes.
Joejeep 12-15-09, 01:17 PM Oh, I was told I'll get mine by Thursday. However, I have not received an e-mail yet stating the box has shipped. I'll post what I end up getting once it arrives.
Joejeep 12-16-09, 04:24 PM UPS just dropped off the new DVR, and miracle of miracles, it's the DCX 3400.
Dragonfly47 12-16-09, 06:26 PM Well, that's encouraging (and quick, too).
titans4ever 12-17-09, 03:55 AM Is there a service delivery area for each CC office or does it overlap/floating?
Joejeep 12-17-09, 09:42 AM Not sure, but I called the main Atlanta Comcast number. My DVR came from out of state. There are no local phone numbers for the Comcast stores, or so they told me. So I don't think it matters where you are located if you call the Atlanta # and request the new DVR be sent to you.
Dragonfly47 12-17-09, 11:04 AM My new box just arrived, and it's a brand new 3400! Was UPS'd from the Grayson Comcast office - the very place which told me when I dropped by there last week that they didn't have any, and didn't know when or if they'd have any. Go figure.
Thanks for the heads-up on this, Going to hook it up now.
Joejeep 12-17-09, 03:19 PM Congrats Dragonfly. FYI, no 3400s at the South Harriston Rd location. I asked when I dropped off my old box today.
UPS just dropped off the new DVR, and miracle of miracles, it's the DCX 3400.
we're moving from dunwoody to buckhead and comcast is telling us to bring our old equipment and a guy will be out to the condo to hook up everything.
should i ask for the 3400?
is it a larger hard drive for no extra cost?
advice please!
Emil Faber 12-17-09, 04:16 PM we're moving from dunwoody to buckhead and comcast is telling us to bring our old equipment and a guy will be out to the condo to hook up everything.
should i ask for the 3400?
is it a larger hard drive for no extra cost?
advice please!
No extra cost for the larger drive.
The DCX forum says Moto ships a 250GB and 320GB variants. I have not heard of anyone in Atlanta getting the 250GB variant.
Cheers,
jr
Joejeep 12-17-09, 05:03 PM Sher, you can ask them to bring you one (or more) to exchange. If they can't then just wait until you move, and call the Atlanta Comcast # and ask for them to ship one or more to you free of charge. You'll have to drop the older ones off at one of the stores once the new one arrives.
I must have the larger drive. I taped two hours of HD, and it used 5% of the capacity. Before it was at least 10%.
ecolive 12-17-09, 10:16 PM I have the new 7xx channels since Aug or Sept, but recently the low 7xx channels such as 704, 705, up to 72X are ALL presenting strong pixelation. There were no changes at my end here, same active 1 x 4 motorola amp, etc... Is this a generalized issue? Thanks.
PS: I am in West Cobb, Marietta
i spoke with comcast today and they said that the 3400 is not any different on the inside than the moto i have.
hmmm
Dragonfly47 12-18-09, 01:03 AM i spoke with comcast today and they said that the 3400 is not any different on the inside than the moto i have.
hmmm
What's the model number on the front of the box you have now? If it doesn't begin with "DCX" you will get at least double your current hard drive size with the DCX3400.
Dragonfly47 12-18-09, 01:06 AM Can someone tell me how to access this screen on the DCX3400?
http://i695.photobucket.com/albums/vv314/Dragonfly47_photos/HTPC/DXC3400HDScreen.jpg
ckb1978 12-18-09, 02:14 AM I have Comcast coming out to install on Saturday morning. This is the first time I have had comcast in almost 3 years. I am getting HD service, What should I expect? What box should I expect? Also, what is in the World of More lineup? I can't seem to find a HD channel list anywhere that looks impressive. Finally, I am in Zip 30047 Lilburn/Norcross.
Thanks guys!!!
ChazzMatt 12-18-09, 02:35 AM I have Comcast coming out to install on Saturday morning. This is the first time I have had comcast in almost 3 years. I am getting HD service, What should I expect? What box should I expect? Also, what is in the World of More lineup? I can't seem to find a HD channel list anywhere that looks impressive. Finally, I am in Zip 30047 Lilburn/Norcross.
Thanks guys!!!
Norcross may not have all the HD channels yet. ON the Comcast site, put in a zip code like 30144. It will show you all the channels you will eventually have.
To see the hard drive stats on any of the Motorola DVRs, hit Power to go into standby mode, then hit Enter within a few seconds. Navigate the menu using the arrow keys and enter to view the hard drive stats.
titans4ever 12-18-09, 07:08 AM To see the hard drive stats on any of the Motorola DVRs, hit Power to go into standby mode, then hit Enter within a few seconds. Navigate the menu using the arrow keys and enter to view the hard drive stats.
Thanks! I have a 250hd so, all are not 320.
Dragonfly47 12-18-09, 10:32 AM To see the hard drive stats on any of the Motorola DVRs, hit Power to go into standby mode, then hit Enter within a few seconds. Navigate the menu using the arrow keys and enter to view the hard drive stats.
Thanks. Mine's a 320GB. That info is also on a big sticker on the bottom of the unit. 512MB System RAM, too.
Joejeep 12-18-09, 04:28 PM Mine is 320GB. Cool trick to see the stats.
titans4ever 12-18-09, 07:10 PM Thanks. Mine's a 320GB. That info is also on a big sticker on the bottom of the unit. 512MB System RAM, too.
I have 256mb so, the 250hd has less ram.
ckb1978 12-19-09, 02:37 PM Had comcast rep out today to install digital cable. I asked him about the WoM upgrade and he had no information at all regarding it. All he knew was that On Demand was going down due to some changes. I also talked to a rep on the phone to get some problems resolved and she also had no information regarding any added channels. Here is my current HD channel listing. It turns out that the Indian Trail area is on the West Gwinnett Head End. Its a little dissapointing to see that Spike HD is not included and there is only one HBO HD. Anyone know about any additions to this list I should be asking about?
799 NFL Red Zone HD
801 HDTV Special Events
802 WPCH (Ind. 17 - Peachtree TV) HDTV
803 WSB (ABC) HDTV
804 WAGA (FOX) HDTV
805 CSS HD
806 WXIA (NBC) HDTV
807 TBS HDTV
808 WGTV (PBS 8) HDTV
809 WGCL (CBS) HDTV
810 WUPA (CW) HDTV
812 WPXA (ION) HDTV
813 WATL (MyNetwork) HDTV
816 WPBA (PBS) HDTV
823 MLB Network HDTV
833 TLC HDTV
834 CNN HDTV
838 A&E HD
839 National Geographic HDTV
840 Discovery HDTV
841 TNT HDTV
842 USA Network HDTV
844 HD Theater
845 VERSUS HDTV
846 ESPN HDTV
847 ESPN2 HDTV
848 FSN South HDTV
849 Golf HD
850 Palladia HD
852 History HD
854 ABC Family HDTV
856 AMC HDTV
857 Food HDTV
859 HGTV HDTV
861 Animal Planet HDTV
864 Disney Channel HDTV
870 NBC Universal HD
874 Syfy HD
877 Science Channel HDTV
879 NFL Network HD
880 HBO HDTV
882 NBA TV HDTV
884 SportSouth HD
885 Cinemax HDTV
890 Showtime HDTV
895 Starz HDTV
Also noticed that my cable box is brand new. It was still in styrofoam when the tech brought it in and I had to remove the plastic peel-off on the front. It is a 250GB unit. Was really hoping for the 320GB oh well.
F B Mulligan 12-19-09, 05:12 PM Thanks. For some reason, 108.10 and 108.30 are not working for me (even when I "add missing channel" in W7MC). Any other ideas? I'm in Acworth, on Comcast.
You might try: 46.1 for WGCL 108.10
11.1 for WXIA 108.30
Comcast sometimes includes both the terrestrial & cable virtual channel table
data for these channels. Some QAM TVs recognize the 46.1 & 11.1 mapping,
others the 'real' 108.10 & 108.30 channels.
fuzzy bee 12-19-09, 05:12 PM Does anyone here record off their box using Firewire? Have you had any difficulties with it lately?
All of a sudden, my box won't send anything out over the firewire port.
kahlilj 12-20-09, 04:35 AM Has anyone that has a QAM tuner or the ability to receive unscrambled ppv channels on comcast noticed they are now inaccessible? Recently I noticed these channels (in the range of 87-3 thru 90-10) are no longer receiving unscrambled signals. Instead, I get an "unauthorized channel" message displayed on the screen.
Anyone experience the same or know what happened? (I live in Gwinnett County)
weeber24 12-20-09, 11:05 AM Does anyone here record off their box using Firewire? Have you had any difficulties with it lately?
All of a sudden, my box won't send anything out over the firewire port.
I record via FW using SageTV and Comcast's non-DVR box (the model # escapes me at the moment). Everything is still working OK for me. I'm on the Vinings headend.
Has anyone managed to pick up a DCX3400 at the Chamblee Comcast store (in Malone Drive)?
titans4ever 12-22-09, 04:57 AM Has anyone managed to pick up a DCX3400 at the Chamblee Comcast store (in Malone Drive)?
Yes, but that place is always busy even the first thing in the morning.
Had comcast rep out today to install digital cable. I asked him about the WoM upgrade and he had no information at all regarding it. All he knew was that On Demand was going down due to some changes. I also talked to a rep on the phone to get some problems resolved and she also had no information regarding any added channels. Here is my current HD channel listing. It turns out that the Indian Trail area is on the West Gwinnett Head End. Its a little dissapointing to see that Spike HD is not included and there is only one HBO HD. Anyone know about any additions to this list I should be asking about?
The list you provided is the standard pre-WoM channel list. So looks like you're waiting with the rest of us who have yet to see the upgrade.
Dragonfly47 12-22-09, 06:54 PM Came in the mail today:
"When? February 16, 2010 (for customers in our East Gwinnett service area)."
I'm on the Stone Mountain head end near Centerville.
Letter has unique ID# to order the two free Digital Adapter boxes needed for channels 30-78.
slowbiscuit 12-23-09, 10:20 AM Yep, S. Cobb got the same notice back in August, with a scheduled switch for Oct. 15.
Still waiting for the switch here, so don't get too excited yet.
Joejeep 12-24-09, 04:31 PM Sillies, Comcast is too busy using our money to buy NBC to be bothered with anything as trivial as their much delayed digital transition!
ChazzMatt 12-24-09, 04:42 PM Has anyone that has a QAM tuner or the ability to receive unscrambled ppv channels on comcast noticed they are now inaccessible? Recently I noticed these channels (in the range of 87-3 thru 90-10) are no longer receiving unscrambled signals. Instead, I get an "unauthorized channel" message displayed on the screen.
Anyone experience the same or know what happened? (I live in Gwinnett County)
That's the next step in the digital upgrade -- to prevent people from seeing anything over basic tier without a Comcast device in between. Probably just PPV right now, but in the next few months will be all QAM channels. This will match what satellite TV providers and the telephone TV companies do to ensure you are not watching more than you are paying for. With Dish, DirecTV, Uverse you can't just plug the cable straight into the TV -- it has to go through a box first. Clear QAM has been the weak link in the chain -- cable providers are the only ones who have that and it is going away. You can use internal cable card instead of an external box, but it's still an electronic device that authorizes which channels you can see.
Comcast is giving two digital adapter boxes away for free, for more you will have to pay a monthly charge.
slowbiscuit 12-25-09, 10:03 PM But clear analog (or QAM) was the biggest advantage they had over sat, and now they're tossing it away because of the few that steal cable. Big loss for those that just want to watch cable on extra TVs without boxes.
titans4ever 12-26-09, 09:55 AM But clear analog (or QAM) was the biggest advantage they had over sat, and now they're tossing it away because of the few that steal cable. Big loss for those that just want to watch cable on extra TVs without boxes.
Plus picture on my QAM is better than the digital cable box. Watch such channels as MSNBC and WGN America (which is not in the digital tier yet).
cracker 52 12-26-09, 04:29 PM Maybe it's my TV (Sumsung Plasma) or box (DCX 3200), but I don't see much difference in picture quality between QAM and the box.
titans4ever 12-26-09, 04:41 PM Maybe it's my TV (Sumsung Plasma) or box (DCX 3200), but I don't see much difference in picture quality between QAM and the box.
I don't see much difference on the Hd channels but the other digital channels are less grainy on the QAM. I HAVE A SAMSUNG PLASMA 720P 42" AND A SAMSUNG 1080P LCD 32" there is a difference in picture quality versus the box.
cracker 52 12-26-09, 04:55 PM The SD channels aren't grainy at all on my box. What kind of box do you have?
I have a Samsung 1080p 50" plasma I bought last year.
Joejeep 12-26-09, 05:09 PM I have a 46" Sony Bravia XBR8, and just got the DCX 3400. The DCX somehow improves the SD channels over the old Motorola.
titans4ever 12-26-09, 06:55 PM The SD channels aren't grainy at all on my box. What kind of box do you have?
I have a Samsung 1080p 50" plasma I bought last year.
Maybe grainy is not the word, my samsung's QAM is crisper. On the LCD I have a dcx 3400 (its picture is better than 3416 but still not as good as the samsung). I have a the 3416 on the plasma and the difference is very noticeable. My friends and neighbors can see the difference as well when I show them. So, it is not my lying eyes, haha.
cracker 52 12-26-09, 07:29 PM My eyes don't lie either, as my friends and relatives agree when they see my TV picture.
But to each his/her own. My point is that no blanket generalization can be made on this matter. They'll always be some people who see a difference while others are just as adamant they don't.
titans4ever 12-26-09, 09:35 PM My eyes don't lie either, as my friends and relatives agree when they see my TV picture.
But to each his/her own. My point is that no blanket generalization can be made on this matter. They'll always be some people who see a difference while others are just as adamant they don't.
Agreed.
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