Don't know about the quality of a DVI connection vs. a good component cable. Also don't know if it skips the deinterlacing circuitry of the display. Maybe I'll be able to tell tonight. I do know that I cannot feed my DVI input with the Avia DVD so I will not be able to set the display that way. Looking for Comcast color bars if I go that way, I suppose.

I decided not to use my HK320 receiver as a component switcher in any event, because my display has two component inputs and the switcher sure would not help the PQ.

DVI cables are about $40 for 10 feet and a bit more for 15 feet from all sorts of vendors, CDW, MicroCenter, etc.

Originally posted by miatasm
It will be on & off. Some people will get it periodically thoughout the week as they test it. Everyone just relax. If you got the All-Star Game you will get the Flyers Game on Sat.

Are people in the Balt/Wash area going to be able to see the Philly teams and vice versa? That would be really cool, twice as much HD sports to watch, even if I'm not as interested in those teams.

Originally posted by CKarras
Don't know about the quality of a DVI connection vs. a good component cable. Also don't know if it skips the deinterlacing circuitry of the display. Maybe I'll be able to tell tonight. I do know that I cannot feed my DVI input with the Avia DVD so I will not be able to set the display that way. Looking for Comcast color bars if I go that way, I suppose.

You can if you have a computer with a DVI port and a DVD drive. Which I think I might try out this weekend. That is probably a topic better left for the HTPC area though.

That's an obvious (now!) way to do it. Thanks! I'll lug a PC down and set the display that way. Thanks again! (Pls PM me if you find something useful over in the HTPC forum on this.)

[i]
On the subject of DVI, I had a question. For those who do have the 5100 connected to their set thru the DVI is the upgrade in PQ worth the trouble of trying to obtain a different box with DVI.
[/B]

It's worth the trouble in my case. My Sony has one component input and one DVI input. Using the DVI with the 5100 would free up the component input for something else. Which brings up another question about the 5100's DVI. Will both the DVI and component outputs be active at the same time or will it be necessary to manually switch between the two??

Well since we're jumping all over DVI now, does anyone know if DVI can do the 4:3 override? Right now I'm only using the component outputs and with the 4:3 override set to 480p I can use the strecth and zoom modes of my TV on the non-HD stuff. Would DVI work the same way? Might it be dependent on the capability of my rptv to accept non-HD on its DVI input?

I was going through the earlier pages of this post (getting info for the FAQ), and I was wondering if anyone is still having problems with "red push" & also "Lip Sync" issues with Live Local News Broadcasts.

These were brought up early on and I haven't heard anything lately.....

Originally posted by rouge1
I think I have a bad box or bad lines coming into my house...

On my standard tv upstairs, I have standard cable (ch 1-99) and a bunch are all fuzzy...

On my hdtv downstairs, even PBS is looking like crap in HD... and the allstar game was to spectacular..

What shoudld I do?

Go into the menu and check your signal strength. With your box off hit OK/select and look for do3 and do4 . Look for SNR and AGC they should both read good. I'm not sure what these abreviations stand for but if they read bad you would know you have a problem.If you are using a Motorola cable modem you can also check your signal. goto Motorola modem test site. (http://192.168.100.1/) You should be able to get a good idea of your signal strength. If all else fails get a truck roll from comcast to confirm your suspicions.

Originally posted by miatasm
I was going through the earlier pages of this post (getting info for the FAQ), and I was wondering if anyone is still having problems with "red push" & also "Lip Sync" issues with Live Local News Broadcasts.

These were brought up early on and I haven't heard anything lately.....

I haven't really noticed any red push. I have seen lip sync problems on a variety of content but I don't think this is specific to Comcast or the 5100. From what I've seen on other forums this happens intermittently to most HD broadcasts.

Originally posted by Thomas1
Go into the menu and check your signal strength. With your box off hit OK/select and look for do3 and do4 . Look for SNR and AGC they should both read good. I'm not sure what these abreviations stand for but if they read bad you would know you have a problem.If you are using a Motorola cable modem you can also check your signal. goto Motorola modem test site. (http://192.168.100.1/) You should be able to get a good idea of your signal strength. If all else fails get a truck roll from comcast to confirm your suspicions.

SNR -- Signal to Noise Ratio
AGC -- not completely sure (I will find out)

You are correct in stating that if these are reading anything other than "good" there MAY be a problem. But this doesn't indicate your actual "Signal Strength". You can actually have good positive signal strength measured at the STB but bad SNR, and vice versa.

Using the Motorola modem test site. (http://192.168.100.1/) is a good idea but unless you know exactly what to look for then it won't help. And generally the line running to the modem is a direct run, but at least then it would indicate whether or not its a problem with Cable system or the in-house wiring.

quote:
--------------------------------------------------------------------------------
Originally posted by sillygoose
This is not what I was saying could never happen. The original poster wanted 4:3 output. You can't get 4:3 at 1080i or 720p there isn't an HD format for that. You are certainly correct about the possibility of a zoom or stretch. I have a Hitachi that has a 16:9 zoom mode that works for HD material. Are there sets or STBs out there that have a stretch for HD? My zoom is only really useful for 4:3 faux 16:9 broadcast at 16:9 with side black bars. The zoom makes it look like a real 16:9.

Thanks for the info on the 14:9 format.

Originally posted by miatasm
I think I just misunderstood his post, and now it makes more sense. And you are correct that it would be a MAJOR hassle for Motorola to get the 5100 to output 4:3.

AFA the 14:9, (It is ABC BTW) I was told that this was happening, but had never heard of it before, so I'm still skeptical on the reason the broadcaster would do this, or even if its actually true. Anyone know for sure, what the deal is?

I don't want to give up on this thought, as I have a MyHD card and definitely can perfectly stretch 1080i and 720 p OTA broadcast; whether it is 16*9 (with topbars) or 4*3 with side bars (and topbars) on my 4*3 display. The choice of 1920/1080i versus 1440/1080i (other resolutions are available) determines whether the picture looks right on a 16*9 or 4*3 display. And then letterbox or zoom controls whether I watch any channel in a box or full screen. I don't get distorted aspect ratios and I don't lose any real estate during my OTA viewing, the majority of which is 4*3 material. HD material is of course letterboxed; unless I want to cut the side edges off and watch it full screen on my 4*3.

So don't say it can't be done. It can. Whether COMCAST chooses to support and provide these capabilities is what is at issue.

Originally posted by miatasm
I was going through the earlier pages of this post (getting info for the FAQ), and I was wondering if anyone is still having problems with "red push" & also "Lip Sync" issues with Live Local News Broadcasts.

These were brought up early on and I haven't heard anything lately.....
Yeah, its still an issue for me. I've got a truck roll this friday and will get my box exchanged if they cant fix this one. I will keep you updated .

Originally posted by Thomas1
Yeah, its still an issue for me. I've got a truck roll this friday and will get my box exchanged if they cant fix this one. I will keep you updated .

What is an issue, red push or lip sync?

Originally posted by RalphArch
I don't want to give up on this thought, as I have a MyHD card and definitely can perfectly stretch 1080i and 720 p OTA broadcast; whether it is 16*9 (with topbars) or 4*3 with side bars (and topbars) on my 4*3 display. The choice of 1920/1080i versus 1440/1080i (other resolutions are available) determines whether the picture looks right on a 16*9 or 4*3 display. And then letterbox or zoom controls whether I watch any channel in a box or full screen. I don't get distorted aspect ratios and I don't lose any real estate during the majority of my OTA 4*3 viewing. HD material is of course letterboxed; unless I want to cut the side edges off and watch it full screen on my 4*3.

So don't say it can't be done. It can. Whether COMCAST chooses to support and provide these capabilities is what is at issue.

I didn't know that an HD card (assuming its a HTPC card) could do that, is this true of most HD cards. Even then I don't think Motorola is willing to put those type of display controls in this STB. I think what is relized here is that it would be a MAJOR hassle to get this to work.

Originally posted by miatasm
I didn't know that an HD card (assuming its a HTPC card) could do that, is this true of most HD cards. Even then I don't think Motorola is willing to put those type of display controls in this STB. I think what is relized here is that it would be a MAJOR hassle to get this to work.

There was no problem doing this with the HiPix card I had before the MyHD. I suppose it may just be accurate that there is inherently much more capability and flexibility built into computer HD cards which allow multiple setups to get satisfactory/custom displays.

You may be right - in that perhaps COMCAST will choose to just support the more common situations as a business decision.

As it is the MyHD card is relegated to the bedroom because of the ease of use issues with a cable box for my wife and sons; plus the Showtime and HBO-HD options.

But sometimes I wonder - like I would be upset knowing I was watching a Redskins game in 4*3 when it was available on Fox at 480 p widescreen letterbox (this comment has nothing to do with aspect ratios but relates to availability of some non-HD OTA digital stations), and other times when even though the picture is better now I realize I am missing some of the 16*9 display in HD. Its even easy to see what I am missing by tuning to channel 3, and I would like to be able to have it all.

Originally posted by miatasm
What is an issue, red push or lip sync?
That would be red push, Miatasm, I'm pretty sure its the box since other HDTV (1080i) sources do not produce this amount of red push. I also wanted to point out that using component inputs with SD programing also produces the red push ..Any Ideas ?

Originally posted by miatasm
The Code download that enabled the DVI outputs is finally completed in the Philly region, what I did find out was that Motorola split the DVI update and the Analog PQ update into 2 seperate updates. The PQ update should be sent out across the Philly Region (PA,NJ) on the 18th, 19th, & 20th depending where you live.

So is it correct to assume then that just because you have a 5100 with DVI output, that doesn't guarantee that it is activated?

Assuming that's the case, where does this activation come from? Is it a firmware update that Motorola needs to send out? Or is it an activation that Comcast needs to make? Or perhaps both?

I can make sure the box they give me has a DVI output. My concern though is that Comcast is very large and its difficult sometimes to find someone that understands the technicals. I don't know if they'd know what I was talking about if I said 'hey - I have a Moto 5100 with a DVI port but no signal coming out the DVI'...

Can anyone in Montgomery County Maryland confirm that they have a 5100 with a DVI port that's activated and they're actually watching content via DVI? Or are folks in this area still waiting for firmware upgrade/activation?

Thanks!

5100s have firewire 5200s have DVI at least on Moto spec sheets; are there 5100 units that have been modded by comcast?

Last Sunday I had a 5100 installed by Comcast in Philadelphia. I was pleased to see that it had a DVI connector on the back. Later that day, and again today, I plugged a DVI cable from that connector to my Fujitsu P50 plasma display. Neither time did I get any signal, even after powering the 5100 off and on and trying analog and digital channels. My firmware is 2.46 on the diagnostics screen and 06 on the Configuration item under the menu. I do not see any place to activate the DVI port, and the word here is that Comcast has sent the update to activate the port in my area. Something does not seem to be as it should.

My signal from the 5100 over the component connections is quite good, however, so I cannot complain about not having DVI. It would be nice to be able to compare the images, though.... Any thoughts about what I can try?

Originally posted by miatasm
SNR -- Signal to Noise Ratio
AGC -- not completely sure (I will find out)

You are correct in stating that if these are reading anything other than "good" there MAY be a problem. But this doesn't indicate your actual "Signal Strength". You can actually have good positive signal strength measured at the STB but bad SNR, and vice versa.

Using the Motorola modem test site. (http://192.168.100.1/) is a good idea but unless you know exactly what to look for then it won't help. And generally the line running to the modem is a direct run, but at least then it would indicate whether or not its a problem with Cable system or the in-house wiring.

That is actually the address of YOUR cable modem. Do you have any idea what range of values are good or bad for the up and downstream power and SNR values?

Originally posted by RalphArch
I don't want to give up on this thought, as I have a MyHD card and definitely can perfectly stretch 1080i and 720 p OTA broadcast; whether it is 16*9 (with topbars) or 4*3 with side bars (and topbars) on my 4*3 display. The choice of 1920/1080i versus 1440/1080i (other resolutions are available) determines whether the picture looks right on a 16*9 or 4*3 display. And then letterbox or zoom controls whether I watch any channel in a box or full screen. I don't get distorted aspect ratios and I don't lose any real estate during my OTA viewing, the majority of which is 4*3 material. HD material is of course letterboxed; unless I want to cut the side edges off and watch it full screen on my 4*3.

So don't say it can't be done. It can. Whether COMCAST chooses to support and provide these capabilities is what is at issue.

The difference there is you are using a computer versus an STB. Although STBs are getting more an more processing capability your computer still has a ton more. But hey maybe Motorola will decide its worth and maybe the 5100 will have enough horsepower to handle it.

So on your 4:3 display you can natively show 1440x1080 60i? That would be interesting since that isn't a standard HD format. I guess it would make some sense though since trying to show 1920x1080 60i full screen would look distorted.

Originally posted by miatasm
The Code download that enabled the DVI outputs is finally completed in the Philly region

What firmware should this show? I have 2.46 but not an active DVI output.

Originally posted by sillygoose
That is actually the address of YOUR cable modem. Do you have any idea what range of values are good or bad for the up and downstream power and SNR values?

This address actually works on a couple of Cable Modems. Newer RCA's, Motorolas, & Scientific Atlantas to name a few.

Comcast Specs for the SNR is 30 & Above, Downstream Power Level, -5 dbmv to +5 dbmv, & upstream power level +35 to +52. These numbers can vary. If your SNR is above 30 then don't worry too much if the other numbers are 3-4 db off.

Originally posted by miatasm
This address actually works on a couple of Cable Modems. Newer RCA's, Motorolas, & Scientific Atlantas to name a few.

Comcast Specs for the SNR is 30 & Above, Downstream Power Level, -5 dbmv to +5 dbmv, & upstream power level +35 to +52. These numbers can vary. If your SNR is above 30 then don't worry too much if the other numbers are 3-4 db off.

Sorry I meant that the address is not taking you to some motorola test site it is connecting you to your own cable modem (whatever brand that may be). Thanks for the specs.

I've had three 5100 boxes installed in the past three days, and they all have 51.00-1096 software installed. I live in the Aston, Pa. area, and Comcast updated the 5100 to version 1132 in Nov. 2002. I've called service many, many times, and no one there kows anything about getting my software updated. Who do I call, what do I ask for? Can anyone out there HELP.

I dont know it this will help, but there is a manual way to force a download to your box. The best/easiest way to update is to unplug the DCT, then, while pressing and holding 'power' and 'select' on the front, plug the electrical cord back in. You'll see a 'pinwheel' on the display, indicating a download, and after 20 mins, you'll need to call Comcast and tell the rep to 'refresh' or 'hit' your box. This should update your box to the current firmware/software versions. I did this procedure to update from 2.14 to 2.40. After this is done, you will need to also go back through your menus and fix all of your settings, as this wipes out anything you had setup previously.

Originally posted by sillygoose
The difference there is you are using a computer versus an STB. Although STBs are getting more an more processing capability your computer still has a ton more. But hey maybe Motorola will decide its worth and maybe the 5100 will have enough horsepower to handle it.

So on your 4:3 display you can natively show 1440x1080 60i? That would be interesting since that isn't a standard HD format. I guess it would make some sense though since trying to show 1920x1080 60i full screen would look distorted.

I have an RCA 36100; which is technically a high resolution versus HD monitor. It can display 800*600 as a computer monitor; the resolutions I was quoting are what I set the MyHD card to output for the second RGB (VGA) input on the RCA display. I really don't know what the TV does with the second signal, but I know it doesn't look any different if I choose the card to be set to single monitor and then switch card output to HD mode. However if I do choose something like 1920*1080i I will get the entire 16*9 picture in the 4*3 screen; with associated distortion. (versus 1440*1080i native [zoom in other parlance] - which will show an HD show in full resolution with the sides cut of or letterbox which allows me to watch the entire 16*9 frame in a smaller letterbox albeit with some loss of pixels) Use of a higher resolution monitor however, such as one set to 1280 *1024 like I have it now in other room, clearly can be a true HD output even letterboxed.

No longer using the card on the RCA monitor as I just have the COMCAST 5100 now; set to be a 4*3 display and using a KD transcoder to make RGB from the component out of 5100. The only resolutions which work are 1080i and 720p; although the latter doesn't fit screen properly (some of picture is cut off top and bottom). The former has some problems as well as I mentioned earlier. The monitor also has direct component inputs - but they are 480i resolution. It is interesting that when I set to 480i and watch on the components directly everything works fine from a guide and aspect ratio standpoint; including letterbox etc. Trouble is the loss of HD resolutions. Viewing this way is actually no different than watching on the s-video out of the box assuming it is set to 480i, since my TV has no built in line doubler.

Originally posted by LeoD
I dont know it this will help, but there is a manual way to force a download to your box. The best/easiest way to update is to unplug the DCT, then, while pressing and holding 'power' and 'select' on the front, plug the electrical cord back in. You'll see a 'pinwheel' on the display, indicating a download, and after 20 mins, you'll need to call Comcast and tell the rep to 'refresh' or 'hit' your box. This should update your box to the current firmware/software versions. I did this procedure to update from 2.14 to 2.40. After this is done, you will need to also go back through your menus and fix all of your settings, as this wipes out anything you had setup previously.

I will try as you suggest. Thanks a million!

Hopefully the Bay Area will receive the DVI boxes.

Stared a new thread on this for Bay Area.

http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=226332

I recently got a 5100 installation and am finally seeing HD on my 42"plasma display. A few observations. Comcast still only has 4 HD channels ABC HD, NBC HD, DHO HD, HBO HD & PBS HD. By far the best picture wise is PBS HD (channel 190) folloed by SHO, HBO & NBC all slightly worse than PBS. The worst HD channel is ABC even though my display has 720p capability.

All other non HD content 1-99 is mediocre to awful, again picture wise.

Back to HD. On ABC, NBC certain shows have black bars on the side ( I guess 4:3 and others bars all around (West Wing on NBC yesterday)? My panel does not let me stretch or otherwise change the aspect ratio when it detects a 1080 or 720 HD signal.

Do others have the same experience. The PBS HD loop is really fantastic (but how much can you watch the content!).

Originally posted by AKR
I recently got a 5100 installation and am finally seeing HD on my 42"plasma display. A few observations. Comcast still only has 4 HD channels ABC HD, NBC HD, DHO HD, HBO HD & PBS HD. By far the best picture wise is PBS HD (channel 190) folloed by SHO, HBO & NBC all slightly worse than PBS. The worst HD channel is ABC even though my display has 720p capability.

All other non HD content 1-99 is mediocre to awful, again picture wise.

Back to HD. On ABC, NBC certain shows have black bars on the side ( I guess 4:3 and others bars all around (West Wing on NBC yesterday)? My panel does not let me stretch or otherwise change the aspect ratio when it detects a 1080 or 720 HD signal.

Do others have the same experience. The PBS HD loop is really fantastic (but how much can you watch the content!).

Glad you are enjoying it. Does your 5100 have a DVI output, and if so, can you watch through that source?

Originally posted by AKR
I recently got a 5100 installation and am finally seeing HD on my 42"plasma display. A few observations. Comcast still only has 4 HD channels ABC HD, NBC HD, DHO HD, HBO HD & PBS HD. By far the best picture wise is PBS HD (channel 190) folloed by SHO, HBO & NBC all slightly worse than PBS. The worst HD channel is ABC even though my display has 720p capability.

All other non HD content 1-99 is mediocre to awful, again picture wise.

Back to HD. On ABC, NBC certain shows have black bars on the side ( I guess 4:3 and others bars all around (West Wing on NBC yesterday)? My panel does not let me stretch or otherwise change the aspect ratio when it detects a 1080 or 720 HD signal.

Do others have the same experience. The PBS HD loop is really fantastic (but how much can you watch the content!).

This is reality with most any Display or HD source. Since you are new to the forum & 5100. I will post the 5100 FAQ that I'm currently working on....It should answer some of your questions.

http://mywebpages.comcast.net/miatasm/HT/5100FAQ.htm

This is the first time this is being posted here. Hopefully it will get some more critizism, so I can finish it up.

Originally posted by miatasm
This is reality with most any Display or HD source. Since you are new to the forum & 5100. I will post the 5100 FAQ that I'm currently working on....It should answer some of your questions.

http://mywebpages.comcast.net/miatasm/HT/5100FAQ.htm

This is the first time this is being posted here. Hopefully it will get some more critizism, so I can finish it up.

A good FAQ to know is if the DVI signal transport from the tuner through the DVI port is 100% digital. For example, does it transport digital > analog > digital or digital > digital > digital?

Originally posted by duffin
A good FAQ to know is if the DVI signal transport from the tuner through the DVI port is 100% digital. For example, does it transport digital > analog > digital or digital > digital > digital?

The DVI is so new that I can't even get a straight answer on what the exact specs are but I'm working on it. There is only 1 user on this forum that I know of that has one and he can't get it to work at all.

Miatasm:

Excellent job. That was really helpful. Many thanks.

Update on 5100:

I have learned that the next firmware update that miatasm has mentioned, which is suppose to occur sometime mid-week next week, will address the PQ issues of channels 2-99. Also, it is suppose to address the "red push" issue that others have been mentioning. I am also checking on this with my sources about DVI. My guess, is that the new firmware download next week might also address the DVI usability, such as, "How to activate" the output. Will post when/if I hear more.

Sorry for double-posting. I asked this same question in another thread, but nobody seems to be responding.

Is there any possibility that the firmware might be updated so that an anamorphic signal is sent through the non-component video connections for HD material?

Here's what I wrote in the other thread:

"I was wondering why anybody would want it the way it is now, with HD channels being output as a low-res 4:3 letterboxed picture. When displayed on a widescreen TV, you get a black frame on all four sides with a small picture in the middle. I wouldn't think that many knowledgeable people would choose a non-anamorphic DVD over an anamorphic one, and I don't see this situation with the 5100 as being much different than that.

Personally, I'd like to connect the S-video out on my 5100 to my TiVo so I can record HD channels and get the best possible picture. With my DTC-100, I could do exactly that with OTA HD channels. No, the picture wasn't HD, but it was pretty decent--definitely the best quality I've seen coming from my TiVo. With the 5100, there's not much sense in recording the HD channels. You'd get the proper aspect ratio, but the 4:3 letterboxed image would give you very low resolution. I thought that other TiVo and Replay users would feel the same way that I do about wanting an anamorphic widescreen signal available through the 5100's non-component connections."

Miatasm:

A few more questions.

1. Why does regular TV Channels 1 to 99 all appear stretched into widescreen but ABC HD and NBC HD have black bars on ( I assume non-HD) material. Regular TV output through the 5100 has been set to 480p.

2. Is it only me or does everyone else also see that the PBS HD loop is just far superior to the other HD channels (at least on my plasma).

3. Audio is spotty (I don't have an optical cable set-up yet) and volume goes up and down ) on different channels.

4. I see a definite red push on HD channels compared to DVD's that I have calibrated my set to using Video Essentials. On my panel its unfortunately not possible to set two calibration different settings depending on which component connection is being utilized (one or two) otherwise this issue could be easily solved. Are there any picture settings that can be adjusted at the 5100 level?

Miatasm -

Kudos. Very useful Faq.

Any chance of a better explanation on how the aspect ratio controls are supposed to work? Mine seem to have no effect when I'm in 1080i mode but work in other modes.

- Tom

Originally posted by AKR
Miatasm:

A few more questions.

1. Why does regular TV Channels 1 to 99 all appear stretched into widescreen but ABC HD and NBC HD have black bars on ( I assume non-HD) material. Regular TV output through the 5100 has been set to 480p.

Does your TV have stretch modes? Are they enabled? Using the 4:3 override, which is what I assume you mean by regular tv output at 480p, the 5100 outputs a 4:3 signal but your TV may be expanding it with a stretch or zoom mode. That is how I have my TV set.

3. Audio is spotty (I don't have an optical cable set-up yet) and volume goes up and down ) on different channels.

This is a common problem see the FAQ that miatasm posted.


4. I see a definite red push on HD channels compared to DVD's that I have calibrated my set to using Video Essentials. On my panel its unfortunately not possible to set two calibration different settings depending on which component connection is being utilized (one or two) otherwise this issue could be easily solved. Are there any picture settings that can be adjusted at the 5100 level?

There is nothing that I know of on the 5100 to correct this although there is word that a new firmware may correct it, see earlier posts. Have you checked your TV's service menu? It may have separate color decoder settings per resolution or input type, many do.

Quote:

"Does your TV have stretch modes? Are they enabled? Using the 4:3 override, which is what I assume you mean by regular tv output at 480p, the 5100 outputs a 4:3 signal but your TV may be expanding it with a stretch or zoom mode. That is how I have my TV set. "

My plasma panel locks its aspect contols if it senses a progressive signal. As the 5100 is ouputting 480p for channels 1-99 no stretch mode is enabled but for most of these channels there is a stretch as the entire 16X9 panel is covered. I assume the 5100 in 480p mode is doing that. In 480i I have full control over aspect (wide, stretch, zoom etc.). Puzzling.

Originally posted by AKR
My plasma panel locks its aspect contols if it senses a progressive signal. As the 5100 is ouputting 480p for channels 1-99 no stretch mode is enabled but for most of these channels there is a stretch as the entire 16X9 panel is covered. I assume the 5100 in 480p mode is doing that. In 480i I have full control over aspect (wide, stretch, zoom etc.). Puzzling.

So your panel is assuming that 480p is a 16:9 signal and displaying it as such. It doesn't allow for the possibility of a 4:3 480p signal. Essentialy this is the same as you would see if you set it to output 480i and then set your panel to 16:9 standard mode, everybody looks fat right? Sounds like you shouldn't use the 480p override mode but rather 480i since that works properly for you. Sorry

Originally posted by AKR

4. I see a definite red push on HD channels compared to DVD's that I have calibrated my set to using Video Essentials. On my panel its unfortunately not possible to set two calibration different settings depending on which component connection is being utilized (one or two) otherwise this issue could be easily solved. Are there any picture settings that can be adjusted at the 5100 level?

The red push problem has plagued me for months. Comcast just came out today and replaced the box. Guess what .......The colors are now correct. :D

I got home yesterday to find a message from Comcast on my answering machine. They said they sent a signal to my Digital Cable box, that it did NOT respond, and that it needs to be replaced. Any idea what that's all about? It has been working flawlessly since day one.

Everything else (Moto 5100, cable modem, TV upstairs) all work fine. The TV with the regular digital cable box would get the program guide but no picture.

Bill

5100 FAQ

Miatasm. Excellent job on the FAQ.

Originally posted by AKR
2. Is it only me or does everyone else also see that the PBS HD loop is just far superior to the other HD channels (at least on my plasma).

AKR,

The reason that is is because the majority of the HD material that is playing on PBS comes from a native HD video source, i.e. an HD video camera where the scenes were actually shot in HD.

With the other network stations and HBO & SHO, it's the other way around. 90% of what they show, primetime dramas, movies and sitcoms, come from a film source (show shot using film cameras, just like the movies) that is then transferred to HD video using a telecine machine. The result is not quite as sharp a picture, but more of the "film-look" that many cinematographers and directors are looking for.

When the networks do show native HD video, a la the Super Bowl and other sporting events, they compare very favorably to the PBS loop.

So it's not Comcast's fault that the channels look different, it's the source material.

Originally posted by Bill_B4
I got home yesterday to find a message from Comcast on my answering machine. They said they sent a signal to my Digital Cable box, that it did NOT respond, and that it needs to be replaced. Any idea what that's all about? It has been working flawlessly since day one.

Everything else (Moto 5100, cable modem, TV upstairs) all work fine. The TV with the regular digital cable box would get the program guide but no picture.

Bill

If you go into the Main Menu --> setup --> Cable Box --> Configuration screen you will notice your box probably says "Disconnect: Yes" see reason below.

When signal is sent to any 2-way Digital Cable Boxes, the box has to respond back to the controller in order for it to activate, if it doesn't respond back, the system will automatically disconnect the box, shortly after. This is a fairly new development(6 months, at least in my system), so if there was no reason for them to send a signal out since they activated the the response mode, then you wouldn't have had a problem. They probably ran a report that sent signals out to all of the boxes in your system & they are letting the people know that their box didn't respond back.

Anyway, the reason this happens is the return path is being blocked by something. Since your cable modem works fine we can rule out anything outside the house. Most common reasons for non responding digital boxes are:

-The input cable is looped through a surge protector.
-The input cable is looped through the TV loop (Convertor Out) RF jacks on the back of your TV.
-The input cable is running through a cheap Radio Shack amplifier.
-It is also common that if your STB has a small silver box on the back (RF bypass) where the RF inputs and outputs are with 2 small jumpers connecting various ports, they may be in the wrong spots. If you do have this setup PM me I can explain to you where they should go.
-Or just too many splitters in-line with the offending STB.

Basically you should have nothing but 1ghz splitters in line from the street to the back of your STB. The only exception is "return capable" amplifiers, but usually you can only get these through the Cable Co.

It is remotely possible that the box is bad, but I would check these things first.

Hope this helps.

Originally posted by DHarp193
AKR,

The reason that is is because the majority of the HD material that is playing on PBS comes from a native HD video source, i.e. an HD video camera where the scenes were actually shot in HD.

With the other network stations and HBO & SHO, it's the other way around. 90% of what they show, primetime dramas, movies and sitcoms, come from a film source (show shot using film cameras, just like the movies) that is then transferred to HD video using a telecine machine. The result is not quite as sharp a picture, but more of the "film-look" that many cinematographers and directors are looking for.

When the networks do show native HD video, a la the Super Bowl and other sporting events, they compare very favorably to the PBS loop.

So it's not Comcast's fault that the channels look different, it's the source material.

Thanks Dave. I've posted a similar question before with no response. I mean I assumed that this was what was happening, but I wanted the technical reason and process used to do this.

AKR, if you watch "The Tonight Show w/ Jay Leno" It compares favorably, if not better that the PBS loop.

That box's cable is going through a Monster Cable surge protector I think. We've only got the incoming signal split 4 ways and it's going through a 2GHz Monster Cable splitter.

The tech checked all of our outlets when he came to install the 5100 and all levels were right on.

Thanks for the info.

Bill

Originally posted by Bill_B4
That box's cable is going through a Monster Cable surge protector I think. We've only got the incoming signal split 4 ways and it's going through a 2GHz Monster Cable splitter.

The tech checked all of our outlets when he came to install the 5100 and all levels were right on.

Thanks for the info.

Bill

That is defianity it. Put the Incoming cable directly into the STB and call them back to "refresh" your box. All should be OK then.

Originally posted by trbarry
Miatasm -

Kudos. Very useful Faq.

Any chance of a better explanation on how the aspect ratio controls are supposed to work? Mine seem to have no effect when I'm in 1080i mode but work in other modes.

- Tom

Explain your question a little further, I don't understand what you mean by "aspect ratio controls"....

Thanks Dave, Miatasm & Sillygoose for your insights.

BTW, how does firmware update on the box; is it automatic through Comcast. I am really looking forward to an update to fix the picture in Channels 1-99 and the red push (if it is possible).

Does anyone have firmware with a number higher than 2.46?

Would someone explain for me why West Wing has black bars all the way around when I watch it on the HD NBC channel?

My TV is 16:9. I've got the 5100 set to 16:9 with 4:3 override = 480i.

I gather that the side bars are because it's a non-HD broadcast (i.e. 4:3) which remain because I'm watching on the HD channel with a 16:9 TV. Then I get the letterboxing because West Wing is broadcast "in widescreen where available." So all the bars are simply the result of the way the signal is being sent.

This just seems like a big waste. It seems like NBC broadcasts this show in "widescreen" but only for 4:3 TVs.

Can someone set me straight? Thanks!

"Glad you are enjoying it. Does your 5100 have a DVI output, and if so, can you watch through that source?"

Lovingdvd, my plasma panel does not have dvd so that's out.

Explain your question a little further, I don't understand what you mean by "aspect ratio controls"....

miatasm -

I was actually talking about the "TV Type" in the setup menu. If I am set on 1080i output it has no effect no matter what I do. But if I change to 4:3 output then changing TV Type from 16:9, Letterbox, Pan&Scan will produce more or less the expected effects.

Is that how it is supposed to be?

- Tom

Originally posted by ira g
Would someone explain for me why West Wing has black bars all the way around when I watch it on the HD NBC channel?

My TV is 16:9. I've got the 5100 set to 16:9 with 4:3 override = 480i.

I gather that the side bars are because it's a non-HD broadcast (i.e. 4:3) which remain because I'm watching on the HD channel with a 16:9 TV. Then I get the letterboxing because West Wing is broadcast "in widescreen where available." So all the bars are simply the result of the way the signal is being sent.

This just seems like a big waste. It seems like NBC broadcasts this show in "widescreen" but only for 4:3 TVs.

Can someone set me straight? Thanks!

This is because the West Wing is in Widescreen NON-HD. This puts bars at the top & bottom of the 4:3 regular broadcast, which in turn puts bars all the way around when watching it on the HD channel on a 16:9 TV. If you put on the Analog NBC it would have bars at the top and bottom & then you could "zoom" to fill the screen. You are right, It IS a big waste & this is another piss poor showing by NBC. I wish they would get their act together.

Originally posted by trbarry
miatasm -

I was actually talking about the "TV Type" in the setup menu. If I am set on 1080i output it has no effect no matter what I do. But if I change to 4:3 output then changing TV Type from 16:9, Letterbox, Pan&Scan will produce more or less the expected effects.

Is that how it is supposed to be?

- Tom

That's what I'm experiencing, also. "TV Type" has no effect on the YPbPr output. On the non-component connections, though, the "4:3 Letterbox" and "4:3 Pan Scan" settings behave as expected, but "16:9" does the exact same thing as "4:3 Letterbox"--it outputs a 4:3 letterboxed picture. I am hoping this will be corrected in a firmware update.

Originally posted by jcorkery
That's what I'm experiencing, also. "TV Type" has no effect on the YPbPr output. On the non-component connections, though, the "4:3 Letterbox" and "4:3 Pan Scan" settings behave as expected, but "16:9" does the exact same thing as "4:3 Letterbox"--it outputs a 4:3 letterboxed picture. I am hoping this will be corrected in a firmware update.

The whole purpose of the "TV Type" setting is to tell the box what type of TV you have. Either 4:3 or 16:9. Unless you change TVs you shouldn't be changing this setting.

These settings also have no effect on NON-HD channels. Only on the HD channels will the "TV type" & "Y/Pb/Pr" setting have any effect.

If you have a 4:3 TV & select "4:3 Letterbox", when you watch an HD program on an HD channel, it will have bars on Top and Bottom allowing full view of the program the way it was recorded.

If you have a 4:3 TV & select "4:3 Pan & Scan", when you watch an HD program on an HD channel, it will fill the screen, but you will lose some of information on the sides of the program. Essentially a "zoom".

If you have a 16:9 TV you should have it on "16:9" at all times.

Originally posted by AKR
"Glad you are enjoying it. Does your 5100 have a DVI output, and if so, can you watch through that source?"

Lovingdvd, my plasma panel does not have dvd so that's out.


What kind of Plasma do you have? Manufacture/Model?

BTW Thanks for the compliments on the FAQ. This is my first official attempt @ a Web Based FAQ. It has been updated again, with a hyperlinked question list & jumps "back to top".

Hopefully AVS will take it and sticky note it to the top of this Thread or maybe even in "HDTV Hardware". There are still some minor tweeks I think it needs, and I want to thank everyone who submitted requests for it, and offered their help on it. Its still open to requests if anyone wants to check it out here & e-mail me your thoughts using the link in the FAQ:

http://mywebpages.comcast.net/miatasm/HT/5100FAQ.htm

The FAQ is GREAT!

One of the few downsides is ... it makes the West Coasters jealous:(
We recently recieved an update that East Coasters got back in August:eek:
What's up with that:confused:

Originally posted by AKR
Thanks Dave, Miatasm & Sillygoose for your insights.

BTW, how does firmware update on the box; is it automatic through Comcast. I am really looking forward to an update to fix the picture in Channels 1-99 and the red push (if it is possible).

It will happen automatically via Comcast, just have the Box plugged in and connected to an active Cable. The update should go out on the night of the 18th, 19th, & 20th. Each night in a different area. Look for it @ about midnight.

miatasm...Wonderful Job!

The work you put in on the FAQ is terrific and very helpful!

I appreciate it and I know others do also.

Thanks again....


Howard

Originally posted by Thomas1
The red push problem has plagued me for months. Comcast just came out today and replaced the box. Guess what .......The colors are now correct. :D

HMMMM........Well at least its fixed....Has anyone else has the their box swapped and it fixed or gave you "red push"?

Originally posted by miatasm
Only on the HD channels will the "TV type" & "Y/Pb/Pr" setting have any effect.

On my widescreen set, the "TV Type" setting doesn't seem to do anything to the image it's receiving from the 5100's YPbPr connection. HD programming always appears as widescreen 16:9 and non-HD programming always appears as 4:3 unless I change the "4:3 Override" setting to something other than "Off". In that case, the 4:3 material is stretched horizontally to fill the 16:9 screen.

miatasm -

Sorry, a typo. I meant to say:I was actually talking about the "TV Type" in the setup menu. If I am set on 1080i output it has no effect no matter what I do. But if I change to 480p or 480i (not "4:3") output then changing TV Type from 16:9, Letterbox, Pan&Scan will produce more or less the expected effects.

It is only the 1080i resolution that makes it ignore the TV type. In 1080i mode I cannot get Pan&Scan or Letterbox. Otherwise in a 480 line mode it works. And yes, I've got a 4:3 TV, though I've put a slight vertical service mode squeeze on it.

I'm assuming it's a bug.

- Tom

PS - My TV has no auto squeeze feature of it's own, older Tosh TN55x81

2 questions :

1. I've had the 5100 for over a month now and I have yet to get the latest software upgrade. I still have 50.00-1078. How long do I have to wait or should I just call and ask for it?

2. Ever since I got me HDTV with the new Motorla box my remote is very hard to use. What I mean is before I had 2 digital boxes. I could point my remote (Comcast) to anywhere in the room and I could change channels, use the menu, etc. Now I still have the same remote for the HD box and it's terrible. I basically have to be pointing directly at it for it to work. Sometimes I have to get right in front of the thing. I tried both remotes and new batteries. Do they have a "newer" remote or something because this is a real pain!!

Thanks for the info!!

B

Originally posted by Bez513
2 questions :
[snip]
2. Ever since I got me HDTV with the new Motorla box my remote is very hard to use. What I mean is before I had 2 digital boxes. I could point my remote (Comcast) to anywhere in the room and I could change channels, use the menu, etc. Now I still have the same remote for the HD box and it's terrible. I basically have to be pointing directly at it for it to work. Sometimes I have to get right in front of the thing. I tried both remotes and new batteries. Do they have a "newer" remote or something because this is a real pain!!

Thanks for the info!!

B

Do you have another programmable remote you can use to check to see if it is the remote or the box that is unresponsive? The remotes for both my TV and my AV receiver can be programmed to control the cable box.

I did get a new remote with my 5100, although the old remote that I use for my DCT-2000 works just fine with the 5100. It is my DCT-2000 that is somewhat unresponsive to the remote, but the 5100 is very responsive.

Originally posted by Bez513
2 questions :

1. I've had the 5100 for over a month now and I have yet to get the latest software upgrade. I still have 50.00-1078. How long do I have to wait or should I just call and ask for it? Software upgrades occur automatically.

There should be another one from Comcast for the Moto 5100 very soon.

Originally posted by Bez513
1. I've had the 5100 for over a month now and I have yet to get the latest software upgrade. I still have 50.00-1078. How long do I have to wait or should I just call and ask for it?


Bez513, I believe you are tracking the wrong number. 50.00-1078 is the software version. What is being upgraded is firmware. My software version is the same as yours, but my firmware was upgraded here in Seattle just recently from 2.14 to 2.40. My software version remained the same. I believe the next firmware upgrade will be to 2.46.

My brand new Panny SD Plazma came through my door defective and is in the shop so I can't verify how to check your firmware version. Search this thread for firmware. How to find it has been repeated many, many times.

Art

Originally posted by artpease
Bez513, I believe you are tracking the wrong number. 50.00-1078 is the software version. What is being upgraded is firmware. My software version is the same as yours, but my firmware was upgraded here in Seattle just recently from 2.14 to 2.40. My software version remained the same. I believe the next firmware upgrade will be to 2.46.

My brand new Panny SD Plazma came through my door defective and is in the shop so I can't verify how to check your firmware version. Search this thread for firmware. How to find it has been repeated many, many times.

Art

http://mywebpages.comcast.net/miatasm/HT/5100FAQ.htm

Its here at the bottom.

Originally posted by miatasm
It will happen automatically via Comcast, just have the Box plugged in and connected to an active Cable. The update should go out on the night of the 18th, 19th, & 20th. Each night in a different area. Look for it @ about midnight.

Miatasm - I haven't yet got set up with Comcast digital and the 5100, but expect to in about a month. Since they are sending out the firmware prior to my STB being online, will I still be able to get the firmware update when my STB gets set up? Will my box pick up the update automatically or will I need to wait X days/weeks/months until they send out another batch update to pick it up? Thanks.

Originally posted by jcorkery
Sorry for double-posting. I asked this same question in another thread, but nobody seems to be responding.

Is there any possibility that the firmware might be updated so that an anamorphic signal is sent through the non-component video connections for HD material?

Here's what I wrote in the other thread:

"I was wondering why anybody would want it the way it is now, with HD channels being output as a low-res 4:3 letterboxed picture. When displayed on a widescreen TV, you get a black frame on all four sides with a small picture in the middle. I wouldn't think that many knowledgeable people would choose a non-anamorphic DVD over an anamorphic one, and I don't see this situation with the 5100 as being much different than that.

Personally, I'd like to connect the S-video out on my 5100 to my TiVo so I can record HD channels and get the best possible picture. With my DTC-100, I could do exactly that with OTA HD channels. No, the picture wasn't HD, but it was pretty decent--definitely the best quality I've seen coming from my TiVo. With the 5100, there's not much sense in recording the HD channels. You'd get the proper aspect ratio, but the 4:3 letterboxed image would give you very low resolution. I thought that other TiVo and Replay users would feel the same way that I do about wanting an anamorphic widescreen signal available through the 5100's non-component connections." I would love to have this feature as well. I use it on the Samsung T-150 whenever I record a 16x9 program (though I am I still in the Stone Age - I use a VCR).

As jcorkery mentions above, the DTC-100 supports this; the first generation Sony STB (model # escapes me) also supported this. I was very surprised when I saw that the 5100 does not.

Ah, thanks for chiming in, Alan! I knew there had to be other people out there who wished the 5100 would output an anamorphic signal through the composite/s-video connections! It just seems wrong to me that the "16:9" and "4:3 Letterbox" settings do the exact same thing. I sure hope this will be addressed in a future firmware update.

Whew, what a huge thread. I've read it all, but still have a question.

Just got my 5100 (in seattle) and have a 16:9 tv and a tivo. I don't see a db9 serial connector on my 5100, but there is a IR port, which looks like a 1/8" stereo plug. The tivo has an IR thing also for use with their IR blaster to change channels. Can I just connect those two ports with a 1/8" stereo mini cable and Tivo can change channels, or do I have to use the clunky IR blaster? I can post on tivocommunity if that is the proper place. Doesn't look like anybody can use the RJ-45 or USB ports on the back of it the 5100 yet either, correct?

I plan on connecting the 5100 to the tivo using the s-video connector; so, what will the tivo see when attempting to record an HD station? I assume this is the best way to connect them as the Tivo doesn't have higher end inputs, yet.

Motorola DCT5100 FAQ >>>--> http://mywebpages.comcast.net/miatasm/HT/5100FAQ.htm

" ... What are all of the extra ports on the front & back of the 5100 do, and are they active? *Return to Questions*



The ports you see are for future use. As of now, the IR Blaster port , Composite Video & Audio inputs, USB ports, & Ethernet (Cable Modem) are all not active. These can be activated by firmware updates if your Local Cable Provider wish to do so. For now all of the other ports that are blanked over, Firewire IEEE1394, Printer port, & HPNA ports, will not be provided or supported.
... "

Originally posted by hd-dork
I plan on connecting the 5100 to the tivo using the s-video connector; so, what will the tivo see when attempting to record an HD station?

The 5100 will output a 4:3 letterboxed image to your TiVo. I really hope Comcast/Motorola will decide to correct this with a future firmware update by allowing an anamorphic signal to be passed through the composite/s-video connections when "TV Type" is set to "16:9" just like many other HD receivers do.

I had read that FAQ, but sometimes people know ways of making things work that are not supposed to work, or at least, not officially work.

My tv (hitachi 43uwx10b) is disabling audio to it's "monitor out" if the source is component audio. This is how I was running my receiver on the Tivo. To quote the tv manual "To ensure no copyright infringement, the MONITOR OUT output will be abnormal, when using the Y-PbPr jacks." I get no audio from the MONITOR OUT ports which go to the receiver.

How does one go to the Tivo then? Do you y-split the component audio-out of the 5100 and run one set to the tv and the other to the tivo and use the SPDIF optical cable to the reciever? It seems that the 5100 should have RCA audio out, SPDIF out, AND component audio out.

Anyway to tell if my outputs are enabled? For the record:

bootloader: 2.16
firmware: 2.4

Component (YPbPr/RGB) connections carry only video information. Audio information is transferred separately through the various analog and digital audio connections.

A TiVo won't accept component video. To connect your TiVo to the 5100, you'd have to use a non-component video connection (composite or s-video) and the L/R RCA analog audio connections.

Originally posted by Dan W
Has anyone found a way to emit discrete on/off codes from the 5100 remote?

I used my OFA Cinema 7 remote to check for discrete codes but I didn't find any. I did, however, discover some key combinations that will work as discretes:

Discrete ON = Menu + Power + Power

Discrete OFF = Menu + Power

jcorkery,

Could you please clarify what you meant by the "+" in you explanation for the workaround for the discrete on and off. For example, if the cable box is already on and I try Menu + Power + Power (each key in sequence) the Comcast main menu is displayed, then the box turns off, then the box turns on. I know this isn't what you meant, but holding the Menu button down doesn't seem to accomplish anything either.

Searching for discrete codes is a hot top topic in the Yahoo! JP1 discussion group and they haven't found one for this box either. BTW if you don't know already, JP1 is the 6 pin connector that lets you program your Cinema7 and many other URC remotes (URC manufactures Radio Shack, OneForAll and many others) using a custom cable and software on your PC.

Originally posted by pH7_jp1
jcorkery,

Could you please clarify what you meant by the "+" in you explanation for the workaround for the discrete on and off. For example, if the cable box is already on and I try Menu + Power + Power (each key in sequence) the Comcast main menu is displayed, then the box turns off, then the box turns on. I know this isn't what you meant, but holding the Menu button down doesn't seem to accomplish anything either.

Searching for discrete codes is a hot top topic in the Yahoo! JP1 discussion group and they haven't found one for this box either. BTW if you don't know already, JP1 is the 6 pin connector that lets you program your Cinema7 and many other URC remotes (URC manufactures Radio Shack, OneForAll and many others) using a custom cable and software on your PC.

You got it exactly right the first time. They're simply sequences of button presses. The sequence I listed for discrete ON will end up with your unit being ON regardless of whether it was ON or OFF to begin with, and the discrete OFF sequence will end up with your unit being OFF. In a macro, I'd imagine you'd need to put at least a one-second delay between each button press.

I built my own JP1 cable and I'm a member of that JP1 group, although I haven't visited it in a while.

Originally posted by jcorkery
The 5100 will output a 4:3 letterboxed image to your TiVo. I really hope Comcast/Motorola will decide to correct this with a future firmware update by allowing an anamorphic signal to be passed through the composite/s-video connections when "TV Type" is set to "16:9" just like many other HD receivers do.

I would like to put in my request for this feature as well. I have spent many hours trying to figure out how to record a "16:9 signal" on my HS2 and it seems from this discussion that it is not possible at this point. I would think that it would not be a hard adjustment to make if the folks at Motorola were to take it on. Maybe if enough people here ask for it it will be included in a futrue upgrade.

Jason

Sorry, I just realized that the discrete OFF sequence could be shortened to two button presses: Menu + Power, so I'll edit my post above to avoid confusion.

thanks jcorkery..........that key sequence seems to work nicely..........

I know the discrete ON sequence isn't very elegant because if your 5100 is already ON, it will turn it OFF then back ON again, but it does work. Unfortunately, I don't think there's a simpler way to accomplish this.

Yes.........I am not using the on sequence for that reason.........but I have been looking for a good OFF sequence for my System off command on my MX-500, and this works nicely. I had prior left the cable box out of the macro, and turned it iff manually...........or most often, just used a cable toggle, that turned everything on and off.

I am on my first 2 weeks with Comcast HDTV in NJ. For the past 4 days on all the HDTV channels the PQ is vacilating between light to dark and back again fade in and out. Specifically I am refering to brigthness This was not the case for the first week I had the system hooked up. I have made no changes to the wiring etc at all.

What could be causing this and how can I trouble shoot it?

If I use the optical link output on the 5100 to my receiver will it work for all audio or just for DD 5.1 programs. In other words do I still need analog stereo cables connected?

originally posted by Miatasm:
What kind of Plasma do you have? Manufacture/Model?

I have an Akai 42" plasma (rebadged Samsung 4225k) 842X 480 SD set.

Originally posted by AKR
If I use the optical link output on the 5100 to my receiver will it work for all audio or just for DD 5.1 programs. In other words do I still need analog stereo cables connected?
It will work for all audio so you don't need any additional cables.

Thanks, T.Wells. With the optical cable all channel audio works but now the 5100 remote no longer controls the volume control. I am also having difficulty finding the remote codes for my Samsung DVD/Receiver unit.

Goto the FAQ below there is a link to the owners manual for your remote. The remote is JP1 compatible, So I'm assuming if you wanted to you could customize it for your Reciever. The JP1 is a cable that links to your PC so you can download custom functions from software to your remote. Once you do find the code for your receiver then you have to do what is called "Volume Lock".....this function is in the owners manual also.

Originally posted by lovingdvd
Miatasm - I haven't yet got set up with Comcast digital and the 5100, but expect to in about a month. Since they are sending out the firmware prior to my STB being online, will I still be able to get the firmware update when my STB gets set up? Will my box pick up the update automatically or will I need to wait X days/weeks/months until they send out another batch update to pick it up? Thanks.

See the FAQ below; the info you need is at the bottom.

I developed a problem with the 5100 remote and hope someone might have a simple solution.

Up to now, the volume control on the remote was able to control the volume on my TV (Sony 53HS10), but now suddenly it does not anymore.

I borrowed a friend's DCT200 remote (same remote, isn't it?), and same problem.

Where is the problem?
- the remote (control code needs to be set, perhaps?)
- the TV?
- the 5100 itself?

Thanks

Never mind about the volume control.
I just discovered that I had to reset the control code (000 for Sony) and now I can control the volume again.

HOWEVER, there is another problem:

Apparently, when pressing keys, it takes 2 hits for a key stroke to register (except the first time).
For example, let's say I want to change the channel to 190. I have to press 1-9-9-0-0. If I don't do this quickly enough, the change channel function cancels.

This same double-hit requirement also seems to exist for volume control and for paging through screens of the guide.

Please help.

It looks like the new firmware update has gone through here in Southeastern PA. I checked the box this morning and it's up to version 2.46 now.

Most of the time the 5100 changes channels with a slight or no delay. Sometimes (once or twice a day) I get no response so I think that I haven't switched channels and press several more times; to be followed in 15 or 20 seconds with a series of channel changes.

Is this a local problem or a 5100 box issue?

Originally posted by gkurcon
It looks like the new firmware update has gone through here in Southeastern PA. I checked the box this morning and it's up to version 2.46 now.

Same version here in NJ - Comcast Union County 2.46

Originally posted by RalphArch
Most of the time the 5100 changes channels with a slight or no delay. Sometimes (once or twice a day) I get no response so I think that I haven't switched channels and press several more times; to be followed in 15 or 20 seconds with a series of channel changes.

Is this a local problem or a 5100 box issue?

Mine does the same thing so and its annoying so its not just your box. I suspect it is downloading when this happens, but not sure.

Further to this:
Whenever any button is pressed, the red LED (on the remote) flashes 6 times. Does this mean anything to anyone?



Originally posted by Frank_K
Never mind about the volume control.
I just discovered that I had to reset the control code (000 for Sony) and now I can control the volume again.

HOWEVER, there is another problem:

Apparently, when pressing keys, it takes 2 hits for a key stroke to register (except the first time).
For example, let's say I want to change the channel to 190. I have to press 1-9-9-0-0. If I don't do this quickly enough, the change channel function cancels.

This same double-hit requirement also seems to exist for volume control and for paging through screens of the guide.

Please help.

Originally posted by kadeeu
Mine does the same thing so and its annoying so its not just your box. I suspect it is downloading when this happens, but not sure.

I'm in Montgomery County as well - maybe its a local problem for us

Is the 2.46 version the fix for analog 1-99 PQ problem? If it is, I've had it for a few weeks now. Or is it the update for DVI?

Thanks.

2.46 doesn't seem to be either for me. I think there is yet another version coming this week in the Philadelphia area that might help the 1.99 PQ. I have 2.46 now and my DVI connection is not working.....

There is another firmware download this week, some will see it tonight. It is suppose to happen the 18th, 19th and 20th. Not sure what the version number will be. It will be interesting to see the changes.

Is comcast starting to distribute the 5100 with DVI? I was installed today, and as expected the cable guy new nothing. He had no idea what DVI was - he had never hooked up for a projector...

They have no clue!

I am in Baltimore - will DVI be available?

Thanks

I have a Comcast 5100 in Philadelphia that was installed on 2/9. It has a DVI port that, with firmware 2.46, is not active.

Originally posted by jdk410
Is comcast starting to distribute the 5100 with DVI? I was installed today, and as expected the cable guy new nothing. He had no idea what DVI was - he had never hooked up for a projector...

They have no clue!

I am in Baltimore - will DVI be available?

Thanks

Look Down

Hello All

Comcast DCT5100 Video Out Questions:

Are composite, Coax cable out and Component out all active at the same time?

If this is true, is it possible to be watching over component to TV and be recording over VHS using Coax cable out and be recording over Tivo or ReplayTV using composite out?

I assume all three would be getting the same channel?

I know if I split the signal before it goes to the DCT 5100 I could record the lower non scrambled channels. Is there any way to record a channel that the DCT5100 is not tuned to?

If I am on a trip and wanted to record from two different channels, would this be possible by some how having the Tivo or ReplayTV change the channel that the DCT5100 was tuned to?

Any help would be appreciated.

Paul

Originally posted by Bonus
Hello All

Comcast DCT5100 Video Out Questions:

Are composite, Coax cable out and Component out all active at the same time?

--- YES.

If this is true, is it possible to be watching over component to TV and be recording over VHS using Coax cable out and be recording over Tivo or ReplayTV using composite out?

--- YES.

I assume all three would be getting the same channel?

--- YES.

I know if I split the signal before it goes to the DCT 5100 I could record the lower non scrambled channels. Is there any way to record a channel that the DCT5100 is not tuned to?

--- Using the method you describe is the only way. The DCT5100 does NOT have 2 Tuners for Programming.

If I am on a trip and wanted to record from two different channels, would this be possible by some how having the Tivo or ReplayTV change the channel that the DCT5100 was tuned to?

--- If the Tivo has IR blaster I assume that this is possible, but I do not use Tivo, so someone else may have to answer this one.

Any help would be appreciated.

Paul

The FAQ is your friend-->

Just before I turned off my TV for the night my screen flickered and the programming went off. I of course thought that that was strange so I looked up at my 5100 stb and 'dl' was displayed along with a 'dash' going around in a circular pattern. Anyone know what exactly my box may have been receiving? (i.e. purpose of firmware upgrade)

Originally posted by UMDMatt
Just before I turned off my TV for the night my screen flickered and the programming went off. I of course thought that that was strange so I looked up at my 5100 stb and 'dl' was displayed along with a 'dash' going around in a circular pattern. Anyone know what exactly my box may have been receiving? (i.e. purpose of firmware upgrade)

Depends on where you live, and what version of firware you have currently. But most likely It's the lastest firmware for Analog PQ. Let us know what the Firmware # is when its finished. Check the FAQ below for instructions on how to check your Firmware.

Just got the firmware upgrade in SE Michigan. Now have v 2.48. My quick take is that analog PQ is better than it was.

Ann Arbor, MI area got new firmware v2.48 (08) tonight at about 11:00. Software is still 50.00-???? and bootloader is still 2.15.

I didn't notice any difference in sound volume between digital and analog stations, and didn't have time to look for anything else.

Does someone have the "release notes" for this new version?

Thanks for the update fellas. I do have release notes for this update but not in my immediate possession. There was supposed to be something with the audio, but not sure what until I review my notes.....Analog PQ was definately supposed to be part of this update.

Originally posted by jdk410
Is comcast starting to distribute the 5100 with DVI? I was installed today, and as expected the cable guy new nothing. He had no idea what DVI was - he had never hooked up for a projector...

They have no clue!

I am in Baltimore - will DVI be available?

Thanks

Does your 5100 have a DVI port? What location are you in?

That is very interesting..........I was watching Jay Leno on NBC-HD.........and all of a sudden my tv/cable turned off at a little past midnight tonight.......and the cable box says dl........with a moving circle........guess maybe I am getting the new firmware download.........

I hope this fixes some stuff........can't wait to see! (wonder how long it takes)

Well........it took only a couple of minutes........then the box sayed EF, then FP, then it turned off and on again..............and the firmware version is now 2.48. Will have to watch a little now.......... (guess I should have read the last few posts...........guess this is old news.............) Like the guy above asks........I would be interested to see the release notes to see what they expect this to fix.

Addendum........after flipping through a few channels........I do think analog channels are clearer (both with component and s-video inputs)........but still better/clearer using s-video input. HD may be a bit crisper as well......too early to tell.

I wonder whether menu settings need to be reset? I cannot check yet........since it says to try again later when I choose the menu...........to answer my own question.......the menu settings seem to be saved, and do not need to be reset.

Yes, we're now at 2.48 in the Detroit area.

I'm in the West Chester, Pa. area and as of this morning, have not received the update. My firmware is still at 2.40. Can anyone else in my area confirm that the update has not happened yet??

In Philadelphia (Chestnut Hill) I now have 2.48, but DVI is still not active. The PQ on 1-99 does not look much different to me., but then it was pretty good on my Fujitsu P50.

Hello,

My Moto 5100 is connected to my TV via component cables only and is currently set to 480i override. Has anyone seen better results with 480p override?

Thanks in advance!

I am in Maryland and I asked my local Comcast HD rep when they are going to upgrade my firmware as mine is still at 2.40. I was told that the upgrades (2.46-2.48) only address port opening issues but I was also told that I should have a Motorola 5100-1004 STB although I have a 5100-1000.
( look on the bottom of the box). Apparently the newer model boxes have a much better PQ on the analog channels. Great, now I have to twist arms to try to get the upgraded box.
:( :mad:

On our test boxes in Houston,

In d08 Code Modules:

Bootloader 2.15
firmware 2.48
version 3.19

3.19 hit us Tuesday, 2/18

The testing continues......

Jim

Originally posted by bobgor
I am in Maryland and I asked my local Comcast HD rep when they are going to upgrade my firmware as mine is still at 2.40. I was told that the upgrades (2.46-2.48) only address port opening issues but I was also told that I should have a Motorola 5100-1004 STB although I have a 5100-1000.
( look on the bottom of the box). Apparently the newer model boxes have a much better PQ on the analog channels. Great, now I have to twist arms to try to get the upgraded box.
:( :mad: Not necessarily, as software upgrades are supposed to solve the problem.

Who told you 'the newer boxes have a much better PQ'?

Originally posted by jsb_hburg
Hello,

My Moto 5100 is connected to my TV via component cables only and is currently set to 480i override. Has anyone seen better results with 480p override?

Thanks in advance!

Some ppl may have better results with 480p than 480i, but its based only on each individuals taste & equipment. YOUR best bet is to try it and see if it make a difference. Personally, I think the picture is very close to the same when viewing an analog feed.

The bottom of my 5100, which has a DVI connector (not yet active), says it is 51001005.

Anyone have an acrive DVI connector on their 5100?

Chris you got the download last night & the DVI connector is still not active? I'm going to check on this for you......I'll PM you if I find anything out....

I just spoke to the head tech at the Coatsville Comcast office and as we were talking, he got an e-mail telling him that the software upgrade was done in Philly last night, the Willow Grove area will be done tonight, and all other areas are to be rescheduled. He had no idea what that meant. More than likely, they are going to wait a while and see if the areas already done have been successful.
I also spoke to the VP of digital services for Comcast today about CBS-HD and he has no good news. Viacom is still wants Comcast to carry additional channels for the right to rebroadcast their HD signal so Comcast is trying to negotiate the deal.

Mine is at 2.46 now and I can report absolutely no improvement in analog PQ. In fact, if it's possible, channels 2-9 now look WORSE than they did before. ESPN, TNT, TNN and FX look no different than before upgrade. My guess is the 2.46 upgrade had nothing to do with analog PQ improvement.

jgold, my contact tells me the same thing. A recent meeting with CBS in Philly did not go well at all. No KYW-DT anywhere on the horizon. Thanks god I can get it OTA. Hopefully, the ESPN-HD and Discovery HD announcement can be made soon.

Originally posted by sangs
Mine is at 2.46 now and I can report absolutely no improvement in analog PQ. In fact, if it's possible, channels 2-9 now look WORSE than they did before. ESPN, TNT, TNN and FX look no different than before upgrade. My guess is the 2.46 upgrade had nothing to do with analog PQ improvement.

2.46 isn't for PQ....2.48 is....

I can now confirm that 2.48 really seems to do nothing for analog picture quality or sound levels. ABC is a good example - going between the analog and digital channels for it show that the analog is still very noticeably louder. Picture quality for Channel 2 (Fox, here) is as bad as ever when going back and forth for differences between the 5100 and my Sony TV. :( :(

Btw, the bottom of my unit says 5100/1000

2.48 is not the silver bullet for 1-99.

Is everyone seeing vers 3.19?

That is, I know you're seeing 2.48 as the firmware, but right below that........

I'm still on version 2.46 in nothern NJ ; however, as of yesterday channel 190, the PBS HD feed hs no audio. Anyone else experiencing this?

Does this box improve picture quality even on non-HDVT tvs?

Originally posted by jimmer
Is everyone seeing vers 3.19?

That is, I know you're seeing 2.48 as the firmware, but right below that........ Yes.

Originally posted by ShawnD
Does this box improve picture quality even on non-HDVT tvs? For HDTV channels, yes. For the rest, no.
But it doesn't matter as Comcast will not give you a 5100 unless you have an HDTV.

Originally posted by AKR
I'm still on version 2.46 in nothern NJ ; however, as of yesterday channel 190, the PBS HD feed hs no audio. Anyone else experiencing this?

I've noticed the same problem on no Audio on PBS -- also Nothern NJ

My initial take on 2.48 firmware;

Sound levels are still way different depending on type of Dolby signal.

Pic quality on 2-99 is better. Mostly improvement in color quality. Before, some types of blue would be WAY too blue. Now they look normal compared to other colors. However, it still looks better with raw cable into the tv. I suspect the "CableClear" and other line doubler capabilities of my tv (65HDX82) are still better than the moto.

The real test will be next time I watch a sporting event. PQ during sports before was uniquely bad.

Thanx to moto. Gotta love continual improvement. Nothing is ever perfect, but that doesn't mean they should stop trying.

Originally posted by bobgor
Apparently the newer model boxes have a much better PQ on the analog channels. Great, now I have to twist arms to try to get the upgraded box.
:( :mad:

The newer box does not have a better analog picture. Ive had the 5100-1000 replaced with a 5100-1004. The first box wasnt decoding colors correctly using the component outs. If your colors look accurate using the component outs you will see no difference with the newer box.

As of yesterday evening, still on 2.46 in Lower Merion, PA (western Philly 'burb). Any idea when 2.48 is coming?

Watched the Flyers on CSN-HD last night, DD5.1 audio, 5-0 win, bliss, bliss, bliss.

Originally posted by Ken H
2.48 is not the silver bullet for 1-99.

Ken, is that your take on 2.48 or are you saying we should expect another upgrade from Motorola/Comcast specifically for PQ?

Just got the upgrade last night here on the Willow Grove system.

Originally posted by jkurlanski
Ken, is that your take on 2.48 or are you saying we should expect another upgrade from Motorola/Comcast specifically for PQ?


Both.
My take is that 2.48 is a marginal improvement for analog channels 1-99, and that we'll continue to see more software upgrades for analog channels from Moto/Comcast.

Speaking with someone at Comcast, I can tell you that they were not happy with the improvement in the 2-99 channels with this recent upgrade. They were testing it in house befoe it was sent out to subscribers. I can't comment on it as Chester County cable has not yet sent out the upgrade and we are stuck with 2.46 here for awhile. There will continue to be more upgrades, probably several until they are satisfied with the picture. As I have 2 HD sets, a 34" Panasonic and a 42" Panasonic plasma, I have compared the 2-99 PQ on both and note that the picture on 2-99 looks alot better on the Plasma than the tube. In fact, I am very happy with the 2-99 analog pictures on the Plasma. Just an observation.

I live in Kokomo, IN and have Insight communications as my cable company. I tried searching through the forum to find anyone else who has Insight as their cable company and I didn't see anyone. I believe the headquarters are in Kentucky. I will be receiving my box on Tuesday the 25th and it is supposed to have the DVI output and IEEE1394 connector on it according to the service person I spoke to on the phone. I have read that many of the boxes do not have all the features enabled. Is this a firmware limitation from Motorola, or a software limitation due to the Cable company not enabling features like the cable modem? I would be interrested in recording to an HD VCR through the Firewire port. Anyone out there using this on Insight?

For the people in the Philly area, I have heard the same as JWhip. There will be further firmware downloads next week, from what I can ascertain, not all systems got this weeks upgrade (where I live we did not). Not sure what the latest firmware download will have. Now, I have something to look forward to, next week.

Originally posted by RikiTikiTakura
I have read that many of the boxes do not have all the features enabled. Is this a firmware limitation from Motorola, or a software limitation due to the Cable company not enabling features like the cable modem?It's up to your cable operator which features they want to install & support.

Does anyone in Montgomery County, MD have a firmware higher than 2.40? I seem to be way behind or maybe I didn't check for the version properly.

Originally posted by sillygoose
Does anyone in Montgomery County, MD have a firmware higher than 2.40? I seem to be way behind or maybe I didn't check for the version properly.

same here in Rockville - and 2.15 for the bootloader

Originally posted by sillygoose
Does anyone in Montgomery County, MD have a firmware higher than 2.40?

Thats a negative sillygoose....

Originally posted by RalphArch
same here in Rockville - and 2.15 for the bootloader

RalphaArch - Does your box have a DVI output and if so is it active? Thanks.

Originally posted by lovingdvd
RalphaArch - Does your box have a DVI output and if so is it active? Thanks.
no - I've had mine for a while - states 5100-1000 model
in software its model id 0x00E4

my unit has the usb and ethernet ir blaster and smart card but no firewire.

I'm not sure any of the above work anyway. I plugged a usb mouse in and there was no light so it appears unpowered. Was toying with the idea of hooking up to my network in case it was functional but not sure what I would/could do with connection.

Originally posted by miatasm
Some ppl may have better results with 480p than 480i, but its based only on each individuals taste & equipment. YOUR best bet is to try it and see if it make a difference. Personally, I think the picture is very close to the same when viewing an analog feed.

I turned off the override since I have a Mits which allows for expanding 1080i programs with pillar boxes. The colors look so much better this way on the non-HD channels. Thanks for the FAQ that shows how to make such changes.

Originally posted by RikiTikiTakura
I live in Kokomo, IN and have Insight communications as my cable company. I tried searching through the forum to find anyone else who has Insight as their cable company and I didn't see anyone. I believe the headquarters are in Kentucky. I will be receiving my box on Tuesday the 25th and it is supposed to have the DVI output and IEEE1394 connector on it according to the service person I spoke to on the phone. I have read that many of the boxes do not have all the features enabled. Is this a firmware limitation from Motorola, or a software limitation due to the Cable company not enabling features like the cable modem? I would be interrested in recording to an HD VCR through the Firewire port. Anyone out there using this on Insight?

I live in Fishers and received my HD STB on the 02/12/2003 from Insight. The unit does indeed have a IEEE 1394 label on the back, but the knockout is still in place. The same was true of several of the knockouts on my Digital box I received last year. On my unit, the component, RCA, optical, and coax connectors are exposed, as well as the coax for the cable input.

You will still need your Digital box to receive the non-HD stations. The tech told me they were working on an upgrade to get the guide and all other stations to work on the new box, but it wasn't available yet. I currently receive HBO, Showtime, ABC, and CBS in HD. The picture from CBS is pretty awful. It's stretched outside the edges of my screen, and I've seen lots of pixelation.

Also, I've noticed that when flipping between stations, sometimes a station won't sync up. I have to switch back and forth a few times before it comes on. I've also noticed audio drop outs, and strange picture behavior on the local stations. HBO and Showtime have been flawless so far.

I called Comcast yesterday and they said that the DVI output had not yet been enabled in SE Michigan. Is this true? I thought other forum members had said that it was.
Thanks!

Just got my 5100 in Montgomery County, MD. I don't seem to be getting a signal out of the coax digital audio port (SPDIF). Is this a box defect, or is it another feature that is not activated? The optical port is fine.

Bootloader 2.16
Firmware 2.40

Thanks,
Bruce

Originally posted by BruceC
Just got my 5100 in Montgomery County, MD. I don't seem to be getting a signal out of the coax digital audio port (SPDIF). Is this a box defect, or is it another feature that is not activated? The optical port is fine.

Bootloader 2.16
Firmware 2.40

Thanks,
Bruce

Hi Bruce - please let us know what you find out about this.

Also can you tell me whether it is the 5100-1004? Does it have a DVI output, and if so, do you have any idea whether its enabled?

Originally posted by BruceC
Just got my 5100 in Montgomery County, MD. I don't seem to be getting a signal out of the coax digital audio port (SPDIF). Is this a box defect, or is it another feature that is not activated? The optical port is fine.

Bootloader 2.16
Firmware 2.40

Thanks,
Bruce

I'm currently using my coax digital out on my 5100, so you may have a defective unit or this could be a setup issue, although I do not see any setup options for this output in the manual.

Lovingdvd, it's a 5100/1004 provided by Comcast on Friday. No IEEE1394, no serial, no HPNA, cutouts only. No DVI. I'm not sure what a DVI port looks like, but if I had one, I think it would be at the HPNA cutout.

Kadeeu, I guess I'll have to call Comcast. They provided no manual, but I also was unable to find anything about it in Motorola's generic manual. If anyone has any ideas on how to break through the Comcast voice mail menu and find someone who might know about coax digital, I would sure appreciate it.

Incidently, the HD is terrific. I didn't see an improvement in the less-than-stellar picture quality for most channels by upgrading to digital, but there is a significant improvement in the HD channels, even when HD is not being broadcast. Watching NBC regularly on 181, for example, is far better than watching on the usual 24. However, my Sony 51HD40 TV won't let me change the viewing mode with the HD channels. No more wide zoom. Non-HD broadcasts have black pillars on the sides, but they are narrower than I am used to seeing. For now I am willing to sacrifice mode changes for the better picture quality, although I have not yet watched anything in letterbox.

Originally posted by BruceC
Lovingdvd, it's a 5100/1004 provided by Comcast on Friday. No IEEE1394, no serial, no HPNA, cutouts only. No DVI. I'm not sure what a DVI port looks like, but if I had one, I think it would be at the HPNA cutout.


BruceC - from what I've learned here I think it would be prety unusual for a 5100-1004 not to have a DVI output. To answer your question, the output looks like something you would plug a computer monitor cable into - basically three or four rows of pins about 20 pins wide (guess, but that should give you an idea). Can you check again and let me know if you see one? Thanks.

Here is a little FAQ on DVI, showing a DVI connector: http://www.dell.com/downloads/global/vectors/dvi.pdf. My Fujitsu P50 plasma specifies singlelink.

I have a 5100 with the DVI port, but it is still inactive with firmware 2.48.

Originally posted by BruceC
Just got my 5100 in Montgomery County, MD. I don't seem to be getting a signal out of the coax digital audio port (SPDIF). Thanks,
Bruce

Hi Bruce ,
You might want to check set up options on your reciever. Maybe do an auto detect or command it to accept spidf. let us know what happens. BTW I have the same Numbers as you and all my audio outs work well.

Nope, nothing that could pass as a DVI port on my brand new 5100/1004. The Comcast guy was all business, very sure of himself when he told me that if any 5100's had DVI ports, he would know about it. He even brought four boxes in to show me that none had a DVI port. Talk about the blind leading the blind, since neither one of us knew what a DVI port looked like. Honest, I was very polite and just smiled nicely when he demanded to know who was filling my head with such nonsense about DVI ports and red push and the like.

But he did give me one hellova cable, or rather a set of five bonded cables which were heftier than any I have seen. I didn't measure, but the set looked to be about 15 or 20 feet long. Bigger isn't always better, at least with component and audio cables, so I asked if he had anything shorter, like about three feet, but he said no, this was what came with the box.

The only time he smiled was when he was finished and I told him I was not going to give him a hug because he was not the DirectTV guy.

Sounds like I should have an active spdif out. It might be my receiver, but for the moment I have no way to know.

Bruce

Bruce

Got my new download of firmware, version 2.48. Channels 2-99 when compared using PIP on Sony TV looked equivalent in quality, however, the 5100 output looks "darker". Using component output to TV from 5100. (Will do more experimenting tonight with other 5100 outputs.) I think that the reason for the darker picture using the component outputs, it looks like the Black Level is set at the ATSC standard, which is darker than the NTSC standard.
Also, notice the new Guide interface for Video On Demand. There is also a TIMER feature in the Setup, this looks interesting, will have to play with this.

As for DVI, I have made some inquiries, it looks like DVI will not be activated until May or June, at least that is what I have been told. JWhip, perhaps you could check with your contacts also. I believe that the biggest reason for this, there is not much available on the test and measurement side of things available for Motorola to test the DVI outputs at the factory (this is just my opinion), until there is a means available for testing DVI it would be hard to implement.

donjulio--

I have 2.48 also in Philadelphia, but I'm not seeing a Timer feature under Setup. What submenu is it under?

It should be at the top of the "setup" menu. In fact the DCT2000 have had this feature for awhile now. The timer allows you to do taping on different channels at different times. You can program it to turn the box on at 8pm tune to channel 10 then change to channel 15 at 9pm and tape that channel, so on and so forth.

I too got the software download last night. After a quick run through the anolog channels, I see no difference in PQ. Is ther going to be another download in the near future to address this issue?

I finally got the 2.48 download last night, and It definitely improved the PQ on my highly compressed digital channels like Noggin', G&S, & Nick 2 (my kids watch these alot) There are less artifacts seen, but they are still present in the picture but much less noticeable. I will check the Prime-time local stuff tonight. As stated before this is not the end-it-all fix. There is word that there is at least one more download being worked on for PQ, but its just in the beginning stages.

One more quick note the DVI boxes are HDCP compliant, and from this source they are supposed to be active if the latest firmware has been recieved......but I still need visual confirmation, anyone got it working yet?

Originally posted by sillygoose
Does anyone in Montgomery County, MD have a firmware higher than 2.40? I seem to be way behind or maybe I didn't check for the version properly.

I came home to see my clock off on my motorola 5100. Not knowing that there was new firmware, I still checked and saw that it was at 2.48. My bootloader is still at 2.15 (but I think people on this forum said that can't be changed). No idea what the firmware does. I think analog channels are slighty better but I never watch thoses on my HDTV, only on my regular 19" TV.

I have no DVI or IEEE1394 for those that want to know. Got my box early December.

Originally posted by miatasm
One more quick note the DVI boxes are HDCP compliant, and from this source they are supposed to be active if the latest firmware has been recieved......but I still need visual confirmation, anyone got it working yet?

Firmware 2.48 with the Fujitsu P50 DVI/HDCP plasma. NO signal on the DVI output of the 5100. What firmware is supposed to do it, or do I have a bad box?

I will check with my contacts again, but I think that the DVI outputs will not be activated until sometime in the May/June timeframe.

First Time post on this excellent forum.. I have searched before posting, and have not seen this question addressed..

About 2 weeks ago, my Motorola 5100 (Comcast provided in Southern NJ) started defaulting to channel 8 whenever I turned it on. Prior to that, the 5100 use to turn on to the channel last viewed before powerin off.

While this is not a problem to me, it drives my wife crazy! Has anyone else seen this, and is there a way I can have the receiver default back to the last viewed channel?

Thanks
Jim

Yes, mine also does this. This is something that is embedded in the firmware, I do not know of a way to change this. I never turn my cable box off, though, I use ReplayTV and TiVo so I do not turn off my cable boxes. Notice that channel 8 is CN8 (Comcast's channel).

This IS embedded in the software, and cannot be changed. Channel 8 is CN8, so its like a mini-advertisment for Comcast. Just leave the box on.

This seems to be a deployment decision by the local cable operator. Here in the Seattle area with Comcast (formerly AT&T), my 5100 always powers up to the last-viewed channel - no problem.

I've got the Motorola DCT5100, firmware:08 S/W Ver:51.20-1040. Just downloaded Tuesday evening. I'm in Pleasantville,NJ. Only recently got the 1 piece box after calling that OnDemand would not work with the 2 piece setup. I have component out of DCT5100 to receiver, receiver out to RPTV. I have digital coax out of DCT5100 to receiver,which automatically switches DD or ProLogic depending on audio signal received. Message bar also informs if audio is 5.1

Originally posted by jimre
This seems to be a deployment decision by the local cable operator. Here in the Seattle area with Comcast (formerly AT&T), my 5100 always powers up to the last-viewed channel - no problem.

This is correct.

Does anyone know how I can set 5100 to show time on the front panel, not the channel? I read the FAQ (thanks Miatasm) and the manual but can't find how to set front panel display.

Thanks,
Chris

It's under Setup in the regular on screen menu.

To elaborate--- Main Menu-->Setup-->Cable Box-->right arrow to turn time display On.

I'm getting an HDTV in June. I can't wait!!
Do you think they'll add more channels then the 4 they have now?
If so which ones?
By that time do you think they'll have the DVI input activated?

We just got off the phone with Comcast and I am due to have this box installed on Monday. The rep at Comcast said that it will be outfitted with a DVI connector. I sure hope they activate this thing soon, I have NO component connections available. Gotta rob Peter...

Will post impressions next week.

Can someone tell me what DVI stands for and what it will give me for my Mitsu 55819?
Thanks.

DVI - Digital Visual Interface. This inreface will transfer video information to your display digitally, and then your display device will convert digital to analog for display purposes. IMO, what will it get you, higher resolution, less loss, simpler connection and anti-copy encryption. Now the question is, what device has better d-to-a performance in a person's system.

And for a digital display, like a plasma, it's all digital.

Isn't the 5100 sending a digital image to my display unit via the component cables?
I thought that is why I got a "digital" cable box!

Originally posted by jgold
Isn't the 5100 sending a digital image to my display unit via the component cables?
I thought that is why I got a "digital" cable box! Nope, sorry. Component video is still analog video - but it's much higher fidelity & capable of carrying higher resolutions than composite video or S-video.

Does anyone else see multiple (2 or 3) bands of green and majenta?
I have received the upgrade to 2.48, I disconnected other devices, use monster m500v and belden 1694 cables and still have the bands.

I see them on all channels. They are very faint, but I especially notice them in the upper 2/3 of the picture.

Does anyone else have this problem or is my box bad?

If nobody else has this problem, I will post pictures to assits in any possible diagnosis.

Thanks

jdk410,

Pictures might help, but so would information about your projector, are you routing the signal through a receiver/switch or direct, 720/1080 setting, etc.

is there a way to use this dvi connection on the cable box with gear that only has component ins? some adaptor? or is this just plasma/flat panel territory? if someone out there has done this were there any image improvments?

Originally posted by levitate24
is there a way to use this dvi connection on the cable box with gear that only has component ins? some adaptor? or is this just plasma/flat panel territory? if someone out there has done this were there any image improvments?
Not to be a wiseass, but the "adaptor" is in the 5100 :)

If you only have component ins, I don't think there's generally any point. The major benefit is avoiding an additional D-A conversion, and that would be taking place with a convertor, just at a greater distance from the 5100.

Best regards,
Claude

I have DCT5100 box and it shows firmware 00.
What could be wrong ? I am in princeton area of NJ. Does any one in this are has different firmware ?

How could I get latest firmware ?
Thanks,

Hello

Does anyone know if DCT5100 can tune HDTV with an over the air UHF antenna?

Bonus

Originally posted by Bonus
Does anyone know if DCT5100 can tune HDTV with an over the air UHF antenna?

It can not. Only QAM, not 8VSB.

Originally posted by Bonus
Hello

Does anyone know if DCT5100 can tune HDTV with an over the air UHF antenna?

Bonus

Check out the FAQ

""". There is also supposedly some legal problems that they may encounter with offering Firewire....I don't think its worth it for them as of right now with the limited number of requests for it.
""

I am very skeptical of any serious legal troubles coming from firewire, i have no doubt they are worried but... ( but for the most part that sounds like nothing more then an superfical excuse) last I checked fair use recording was still legal. they are being cowed.. or cowards. And 5c should also provide them with some arguement as it limits the recording options or could.

what legal issues are there for comcast that don't apply to dish.

no firewire on cable ( comcast ) and they won;t see a penny from me.

if it is true that the interest in firewire by MSO's is dropping fast, it will be to bad, that possibly the way most people get hd will be seriously crippled compared to what people have now, or on dish. guess Hollywood got their way for the most part on the stopping of achieving. Which I believe is their real aim not Internet distribution, or the two are at least equal; -- as more people record then download. they just can't come out and say we don;t want people to have vcr's.

well comcast won;t be seeing any money form me...

As part of the agreement between the HDTV manufacturers and cable companies, Firewire is supposed to be made available upon request.

See this NCTA link (http://www.ncta.com/press/press.cfm?PRid=325&showArticles=ok) for more information.

I am looking forward to the day of getting a Moto 5200 with Firewire from Comcast to connect to a home media server with lots of storage with the ability to burn at least a single copy to DVD.

People in Mont .co .MD should now see the new firmware 2.48. I recieved it last night. For the most part all the pictures still look the same. It does seem that the box is changing channels a little slower also the menu seems like it is a little slower.

Originally posted by ClaudeD
jdk410,

Pictures might help, but so would information about your projector, are you routing the signal through a receiver/switch or direct, 720/1080 setting, etc.

First, thank you for responding. I have the Panasonic PT-L300U projector and a Pioneer VSX-D811S. I run Monster M500V cables from the 5100 to the Pioneer and Beldon 1694 component from the Pioneer VSX-D811S.to the PT-L300U.

I disconnected all other incoming connections to the projector. I also tried bypassing the Pioneer VSX-D811S and connected the Beldon cabled directly to the 5100.

The 5100 is set for 1080i and overider at 480i. I have tried 720P and they still appear.

I will get pictures in the next day or two.

Thanks.

Originally posted by Thomas1
People in Mont .co .MD should now see the new firmware 2.48. I recieved it last night. For the most part all the pictures still look the same. It does seem that the box is changing channels a little slower also the menu seems like it is a little slower.

I received the firmware upgrade last week. It sure seems like the picture quality on some of the analog channels is actually worse now.

Originally posted by Thomas1
People in Mont .co .MD should now see the new firmware 2.48. I recieved it last night. For the most part all the pictures still look the same. It does seem that the box is changing channels a little slower also the menu seems like it is a little slower.

Is anyone in Montgomery country using the DVI port on the 5100?

With regards to the picture quality of the analog channels (2-99), on most TV's when using component inputs this bypasses the Digital Comb Filter, while using the s-video, composite or RF inputs still uses the Comb Filter, this might be why some see a PQ difference when comparing component vs. other inputs. Just a thought.
My PQ is very similar and after the f/w upgrade to 2.48, I thought that PQ had improved.

I ordered my Comcast Moto box yesterday. Thanks to MCIUCCI for the tip. I almost bought the new Zenith HD DSS set up. Mark said, "why pay for a HD box when Comast's is (essentially) free?"

I have a JVC G-150. I am very excited.

I know the box has a DVI output that will be soon enabled.

Any word on whether HDCP will also be implemented??

Actually, Jeff, after I move I'm considering buying an stb with an antenna (instead of using comcast) so that I can record...there doesn't seem to be much hope of getting the firewire port enabled from comcast, and samsung has an stb with firewire that'll connect to the jvc hi-def recorder...

Plus, they just started charging $5/month for the box...and who knows where that will end...has anyone else just started getting charged monthly for the 5100?

Having finally purchased an HDTV (Tosh 57HDX82 delivered Friday 2/28) I had Comcast Digital brought in today (3/3/3) Previously I had regular basic. Price is $19.99 for 3 months plus $5 for the box. The installer was nice, knew how to connect the box but had to call someone else to get clarification on what channels showed HDTV signals. It was also news to him that I was supposed to get ABC and NBC, he thought it was just HBO, Showtime and PBS. I didn't know about this thread with software versions, I'll check on that later. As the box was downloading though, 1-99 didn't look that horrible compared to my TiVo signal, which is slightly worse than using the TV's NTSC tuner. My box does have a DVI port, labeled DVI-D, but I don't have a cable and from what I'm reading here, I shouldn't buy one just yet. I only played with it for about 30 minutes before deciding I should come to work and put in a few hours. Any word on the DOCSIS modem being enabled? I'd love to ditch the $3 I'm paying for the modem right now and have it all in one box.

PBS looked great, as it did on the OTA setup I borrowed. Only no more dropouts and fiddling with the antenna. The other 4 channels were not broadcasting HD content at the time though. I did compare HBO to the analog HBO (Jewel of the Nile was playing) and it was much better, but still very grainy. Audio on ABC (I think, "The View" was on which I don't watch) was DD5.1 but no other channel was 5.1. Anxiously awaiting CBS, ESPN-HD, Fox EDTV (at least it's widescreen), Discovery and more!

Randy
SE Michigan

Originally posted by randy98mtu
Any word on the DOCSIS modem being enabled? I'd love to ditch the $3 I'm paying for the modem right now and have it all in one box.
Randy
SE Michigan

I'd love to ditch the 5$ i'm paying for a modem rental. I have to wonder if comcast will ever enable this since they would lose money. However if they ever did enable it I guarandamntee they would charge more than the dollar i'm paying for the box rental. I think the Motorola sufboard modem is great . I wonder if the DCT 5100 is just as capable or better......

My Comcast agent said that you can get basic (analog) cable with HDTV. It is cheaper. They really pushed the digital cable with the HDTV and so I went with it. Obviosly more money.

I may pursue this analog basic cable plus HDTV after the three month trial period.

I am more excited about HDTV for what the picture quality represents rather than content.

Regarding recordability via Comcast (or lack thereof), until the content of TV changes, I'll maintain my ten year non-recording streak. TV sucks.

Originally posted by Thomas1
I'd love to ditch the 5$ i'm paying for a modem rental. I have to wonder if comcast will ever enable this since they would lose money. However if they ever did enable it I guarandamntee they would charge more than the dollar i'm paying for the box rental. I think the Motorola sufboard modem is great . I wonder if the DCT 5100 is just as capable or better......


its $3 now for you after seeing bill several days ago; service charges go up $3 and modem rental down $2 - although I still feel I made out by buying my modem over a year ago return is now down to $3 per month

Originally posted by thebland
My Comcast agent said that you can get basic (analog) cable with HDTV. It is cheaper. They really pushed the digital cable with the HDTV and so I went with it. Obviosly more money.


Hey! They told me I *had* to have digital cable, which I refused to get before this!! And I'm not that far from you!

Looks like I'll be making a phone call today...

Originally posted by thebland
My Comcast agent said that you can get basic (analog) cable with HDTV. It is cheaper. They really pushed the digital cable with the HDTV and so I went with it. Obviosly more money.

Correct me if I'm wrong, but don't you need to have digital to get the HD channels, since they are carried up around channel 180 for most folks? (I don't have it yet, doing my research and learning before I make the big step) Analog only covers 1-99. Perhaps the rep meant that you could watch the old fashioned analog channels using the digital box and your HDTV.

it is my understanding that legally a cable provider cannot require you to subscribe to a higher level (i.e. digital) service tier simply to receive hdtv.

correct me if i am wrong

What the purpose of the Ethernet jack on the back of the Motoroal 5100? My box has one, and its active (semi), since if I plug it into my ethernet switch, the light on the switch lights up.

If anyone has any info on this box, I'd really love to see it. Thanks.

George

Originally posted by Viper777
What the purpose of the Ethernet jack on the back of the Motoroal 5100?...If anyone has any info on this box, I'd really love to see it. Thanks.

George

Go back a page or two and check out miatasm's FAQ, he's done a GREAT job handling the questions on the 5100.

Thanks Darren for the compliment. More work is going into the FAQ hopefully by Friday a whole bunch new info will be on there. Check Back.

AFA the ethernet port it is the output for the integrated Docsis Cable modem.

BTW - How does the HD channels look coming out of this box.

Are they coming in ture 720P or 1080i??

Is Comcast delivering all the goods?

Beautiful HT Jeff, Everything top notch from start to finish including the website.

AFA the 5100 PQ on HD, I compare it side by side to my OTA Samsung Decoder and I cannot see ANY difference in PQ. Granted I'm only watching it on a ED Panasonic Plasma Display, and I'm sure you may be able to pick up slight differences in Picture. But as far as I can tell they aren't being too stingy with bandwidth.

The 5100 will scale whatever format is coming in to either 1080, 720, or 480, this is user selectable through the box. It does not have a native setting.

Originally posted by salvador_dali
mjk

just wanted to thank you for posting and replying to mine and so many of the other questions, much appreciated. BTW the RF Bypass was a cinch.

what did you do to get the rf bypass to work,please?

Comcast installed my 5100 the other day. PQ on the lower channels isn't great, but it wasn't with the regular digital cable box either. Such is the price you pay for having an HDTV I suppose. I was able to watch the Flyers game last night and it looked great. Would look even better if my set was properly calibrated.

No DVI connector. I guess I'll have to have them bring out another one once they are enabled. One thing you guys might be interested in; the installer told me that the 5200 HD boxes are on the way. He said that he saw a memo on that and ESPN HD. Hopefully it won't take too long!!

From what I have read, the 5200 will somehow take analog signals and apply some MPEG decoder to improve PQ. Is this really possible?

Originally posted by Leo Thul
From what I have read, the 5200 will somehow take analog signals and apply some MPEG decoder to improve PQ. Is this really possible?

That doesn't make any sense to me. An MPEG decoders is for decoding MPEG encoded video. Analog is not MPEG encoded so I don't see how that what do anything other than generate errors in the MPEG decoder.

Originally posted by wideyed
I've got the Motorola DCT5100. Only recently got the 1 piece box after calling that OnDemand would not work with the 2 piece setup.

Aha. I was wondering what excuse I should use to get them to switch out my DCT2000 + HDD200 for a 5100. Is there any lossage from doing this? Obviously, the "menu" system for the HDD200 is pretty horrid. I take it the 5100 can be set to stretch analog and standard-definition digital channels now? (I know when first released it couldn't, though the HDD200 can.)

What's the Picture Quality versus the HDD200? I'm pretty sure the UI will react faster. Now if we could only get Comcast to use a real guide that shows more than 1/2 hour of about 6 channels at a time.... :mad:

Originally posted by jesup
Aha. I was wondering what excuse I should use to get them to switch out my DCT2000 + HDD200 for a 5100. Is there any lossage from doing this? Obviously, the "menu" system for the HDD200 is pretty horrid. I take it the 5100 can be set to stretch analog and standard-definition digital channels now? (I know when first released it couldn't, though the HDD200 can.)

What's the Picture Quality versus the HDD200? I'm pretty sure the UI will react faster. Now if we could only get Comcast to use a real guide that shows more than 1/2 hour of about 6 channels at a time.... :mad:

All,

That's interesting - I still have the sidecar (but hopefully not for long) OnDemand works fine.

David

They updated my firmware last night to 2.48. I honestly don't notice any difference in analog or digital picture quality. I find it sad that even the digital cable output looks better over S-Video to my VCR's 3dy filter than the component output.

How many HD channels are coming from Comcast and which stations?

Jeff,

we get 4, with an occasional 5. nbc, abc, pbs1 and pbs2 (whatever that means, I think one is a demo loop). espn is rumored to be coming soon.
oh, and showtime and hbo have hd channels also, but I don't get those so I didn't count them at first. One reason is that hbo does pan-and-scan of 2.35:1 movies down to 1.78:1, so as to not "confuse" their customers... bah! I refuse to pay for that crap! (in addition to not being able to pause it being another reason.)

Oh, and I said "occasional 5" because the nba all-star game was on in hi-def on a 5th channel that's normally not there, and I think I heard that other special events will be shown that way also.

Wow!

That is not much.

When are Fox, CBS, ESPN, etc. due to arrive???

I guess you have to call and bug them like I have been! I hear espn this month. no word at all on cbs, fox, or wb. ugh! another reason I'm considering just using an STB after I move.

Can the Motorola 5100 double as a set top box for an Over the Air Antenna?? Does it have the proper input to do so??

Saw the FAQ, question answered...

Anyone recommend a good OTA Set top box?

When are Fox, CBS, ESPN, etc. due to arrive???

Hi Jeff,
ESPN and CBS are both in negotiation with Comcast. Fox doesn't count as an HD channel. Their 480P widescreen signal is available OTA but not worth the effort IMHO. Try to find a Samsung 150 box used or at Best Buy, should be available at around $300 or so. I have a spare Radio Shack Double Bow Tie antenna for you, do a search for info.
BTW, Jeff has the best looking HT around.
Mark

Originally posted by sillygoose
That doesn't make any sense to me. An MPEG decoders is for decoding MPEG encoded video. Analog is not MPEG encoded so I don't see how that what do anything other than generate errors in the MPEG decoder.

The 5200 is a 5100 with an MPEG2 ENCODER and a hard disk. It adds PVR to the 5100 basically.

From what I've been able to grok via the Mot web site the 5200 can/will be a dual tuner PVR that can record/watch two SD, HD or one of each. It sports a 1394 port ofr extneral storage (explicitly called out in the marketing spam).

This box is supposed to ship mid 03, but knowing Mots less than stellar track record I'd be surprised if it ships before the end of the year and I'd not expect users to get units at home until somtime in '04.

Jeff,
There's a PM on its way to you.
Claude

If anybody else mentioned this on a prior page....I apologize........but over the last 2 days I noticed that when I turn off my 5100, after about 5 seconds of the LED being blank, I now get the time showing on the LED Panel. It stays fixed at the time the box was turned off. Going to settings, I have the clock setting turned off. Is anyone else having this? is there a fix? It seems kinda silly if it is supposed to do this, since the clock stays fixed and is of no use. The box and cable seems fully functional otherwise.

Any thoughts?

Same here Tachy and the time is the wrong time unless I turn the clock on in the menu. Does it on both of my 5100's.

Maybe this is a glitch in the new rom........it has never happened before. If you turn on the clock.......is it still correct with the box off? When I turn the box on........it seems to set the clock correctly...........but only when on. I hope they fix this.......since I prefer to keep the clock off.


Addendum:
The clock setting being on does "fix the problem", but I would much rather have the led panel be blank when my cable box is off, and the channel being displayed when it is on is much preferred. Maybe the next rom will fix this problem that this rom seems to have caused.

Originally posted by sillygoose
That doesn't make any sense to me. An MPEG decoders is for decoding MPEG encoded video. Analog is not MPEG encoded so I don't see how that what do anything other than generate errors in the MPEG decoder.

The JVC DVHS deck has an MPEG encoder that 'digitizes' the analog broadcast when recording onto dvhs tape. When that is played back there is a noticeable reduction in video noise compared to svhs analog recording. My setup is sensitive to this since it is a front projector 8" crt with a 100" 16:9 screen, this may not be noticeble on smaller screens or direct view displays.
joe

If the 169time company can add a firewire out to RCA DCT100 satellite stb couldn't that also be done to this unit to provide recordability to DVHS for archiving? Besides how much HD can be stored on a 80GB pvr in the 5200?
joe

Notice my firmware now says 08 , was previously 06. Anyone know what this update is? Im in New Jersey by the Meadowlands. Thanks.

anyone in north jersey able to get boxes with svideo and digital audio w/o the hdtv box. one of my tv's has surround sound and svideo but no hdtv.

Originally posted by jesup
Aha. I was wondering what excuse I should use to get them to switch out my DCT2000 + HDD200 for a 5100. Is there any lossage from doing this? Obviously, the "menu" system for the HDD200 is pretty horrid. I take it the 5100 can be set to stretch analog and standard-definition digital channels now? (I know when first released it couldn't, though the HDD200 can.)

What's the Picture Quality versus the HDD200? I'm pretty sure the UI will react faster. Now if we could only get Comcast to use a real guide that shows more than 1/2 hour of about 6 channels at a time.... :mad:

You don't need any excuse, Comcast will be happy to exchange those for you. Take your 2 boxes in to the local office and get the 5100. I got a letter in the mail explaining all that back in Nov-Dec.

so basically you're saying that since i only have basic digital cable now with the non hdtv boxes i can just go to the office and exchange them for the new ones even though i don't have hdtv yet. I'd love to get component out and digital audio finally!!

RekDudeGOP,

I believe that the DCT2000 (digtal STB, but for SD television) has Digital Audio out, but you are correct, it does not have component video.

http://gicout60.gic.gi.com/customer_docs/user_guides/492853-001-a.pdf

Originally posted by Dannytheman
You don't need any excuse, Comcast will be happy to exchange those for you. Take your 2 boxes in to the local office and get the 5100. I got a letter in the mail explaining all that back in Nov-Dec.

I think for most area's this information is inaccurate. Most offices dont even stock these boxes. The only way to get one is to have an installer come out and verify you have an HDTV set. I tried to exchange a bad box at the office and was told a tech had to come out and install it.

This is correct it depends on the area.....some systems do not carry the 5100 @ the local office, because of the limited supply that is reserved for customers who have HDTV's.....This may change as more 5100's become avail., once the mad rush is over.....but I know there are systems that do have them avail. @ the office but they are reserved for customers whom are trading in the side-car. I would just call first or stop by, but be prepared if you stop by, for them not to have them.

Originally posted by Dust Cover
Notice my firmware now says 08 , was previously 06. Anyone know what this update is? Im in New Jersey by the Meadowlands. Thanks.

See the FAQ....Its also been stated here numerous times.

are there any plans to fix (?) the 5100 for 4*3 set owners?

maybe its only me, but I have decided to go back to 480i settings to get the display in proper aspect ratios for all channels while maintaining the guide. So no more high definition unless I want to change the cables around again.

Although I can use the 1080i this setting has some uncorrectable distortion when viewed through my transcoder in that there is a large bar on the right hand side (making 4*3 shows closer to 3*3 - even though a real 16*9 is okay the letter box/pan and scan controls don't work for 1080i); the 480p is somewhat better but there is vertical overscan vertically that cuts out too much of the picture, plus a small underscan on the right edge.

480i is perfect; is this really that hard to correct for other resolutions? The computer cards I had never had problems with aspect ratios and resolutions like this.

We had Comcast HD installed Friday. We've had ReplayTV since 1999 when AT+T was pushing them. I've figured out that I needed to go back into the setup menu to change the
box type and blaster codes so I can use the Replay to change channels on the Motorola 5100 OK. The problem comes with channels >99: with 3-digit channels, once Replay has sent the signal to the 5100, I get the Comcast "Music Guide" for 2 minutes until it times out. I didn't see where I could control the Guide from appearing in the Motorola user manual so I'm looking to Replay to answer. It seems that when Replay is sending a 3-digit channel that the box sends an "enter" command which is what the Comcast picks up as the call to display the Music Guide. I've checked the fine tuning in the Replay screen and the "send enter" is set
to "no" so that's out as a cause. Any suggestions? Has anyone run into the same problem and is there a fix available? Thanks in advance for your time.

Redryder,

I'm using RTV with a 5100 without that problem. What code are you using in the RTV? You shouldn't have to do any "fine tuning" at all. When I first had problems, I went to the fine tuning screen -- it was just a red herring.

The two important things are #1) code 0476 on the RTV and #2) auto-tune on the 5100 (through the Comcast menu, not the 5100's). After I set that, it's been flawless.

Please let me know if this works.

Claude