Boston, MA - Comcast [Text View] - Page 43

chitchatjf

11-22-06, 06:47 PM

ptt660

11-22-06, 06:50 PM

well, i checked my cable guide on my tv and the game is indeed on 882 tomorrow night. so did i waste $5.00 thinking i was paying for the games, or will they be blacked out unless you ordered the nfl network like i did? uh............................i'm still confused. :rolleyes:

JDLIVE

11-22-06, 07:24 PM

Picked up a 3416 at the Hudson depot this afternoon since I got out of work early. The woman working the counter asked if I needed component cables, I said I didn't and asked for a digital (HDMI) cable instead, but didn't expect to get it. I was wrong, they do have HDMI cables! :)

JM22681

11-22-06, 07:25 PM

The idea is that the games will be on 882, but it will not be a full-time NFL Network channel like the one that exists in SD.

ptt660

11-22-06, 07:37 PM

The idea is that the games will be on 882, but it will not be a full-time NFL Network channel like the one that exists in SD.
i hear ya jm. getting the sd nfl network 24/7 for $5.00/month for the rest of the season is still worth it to me. for you other hd viewers out there.................if your interested in getting ONLY the games you might want to check with a comcast sales rep to see if their a freebie on 882.

YesJim

11-22-06, 09:23 PM

So I take it that only SOME of the Celtics games will be in HD this year? It seems like the 1st few weeks of games were all in HD but now maybe only home games?

Anyone know...or care? Maybe this was due to a crappy team so they cut back on HD to ease the pain. :rolleyes:

chitchatjf

11-22-06, 10:29 PM

The Lawrence office will only let you pick up the crappy 2000s.

I wanted a 700 for my second set and I don't want to have to have someone come over to install what I can install myself.

chitchatjf

11-22-06, 10:31 PM

i hear ya jm. getting the sd nfl network 24/7 for $5.00/month for the rest of the season is still worth it to me. for you other hd viewers out there.................if your interested in getting ONLY the games you might want to check with a comcast sales rep to see if their a freebie on 882.

882 is part of digital classic. Digital plus,the tier that currently includes NFL includes everything in classic.

bicker1

11-23-06, 07:09 AM

All town are different, but that's one of the On Demand channels. One of your neighbors is probably watching it. And they're not encrypted?

MickeyGee

11-23-06, 07:14 AM

yeah, i am interested in this too since i ordered the nfl network last night for an additional $5.00. i already have an hd box and hd programming, including inhd1 and 2. (881, 882) does this mean i will get these nfl network games on inhd for free without the $5.00 upgrade, meaning i just paid for the "low rez" nfl network on channels 265 and 715?

man, i'm all confused! :(
If you currently get 882 (InHD-2), then you will see the NFL Network thursday NFL games in HD for free this season. Next season you may need to buy the new Sports/Entertainment tier that is coming in order to get those games.

On the question about the Celtics: home games (but not road games) should be in HD and are broadcast on InHD-2 when available, but with InHD-2 going dark soon, they may go to InHD-1 or just disappear.

Mickey

number9

11-23-06, 10:12 AM

And they're not encrypted?

Nope, Not Encrypted.

JM22681

11-23-06, 09:09 PM

If you currently get 882 (InHD-2), then you will see the NFL Network thursday NFL games in HD for free this season. Next season you may need to buy the new Sports/Entertainment tier that is coming in order to get those games.

On the question about the Celtics: home games (but not road games) should be in HD and are broadcast on InHD-2 when available, but with InHD-2 going dark soon, they may go to InHD-1 or just disappear.

Mickey

Or they will add FSNE-HD

capecodguy

11-24-06, 09:43 AM

Anyone have any idea why Southeastern Mass lost 807 (Ch 7 Boston) in favor of 810 (Ch 10 providence). Sure, both are NBC affiliates, but CH 10 is a poor cousin at best!

therob006

11-24-06, 11:53 AM

Anyone have any idea why Southeastern Mass lost 807 (Ch 7 Boston) in favor of 810 (Ch 10 providence). Sure, both are NBC affiliates, but CH 10 is a poor cousin at best!

Since you live in the Providence TV area and not Boston, Comcast is required to carry Providence NBC over WHDH-HD. FCC rules.

toots

11-24-06, 11:56 AM

They could be nice and carry both.

After all, we in New Hampshire get both Channel 9 and Channel 5 in HD.

Benji

11-24-06, 12:21 PM

They could be nice and carry both.

After all, we in New Hampshire get both Channel 9 and Channel 5 in HD.
Probably because both are owned by the same corporation.

toots

11-24-06, 01:11 PM

Good point.

bicker1

11-24-06, 01:11 PM

There is, of course, limited bandwidth available. If they have to choose between offering two channels which show ostensibly the same programming or being able to add a channel that offers different programming, I hope they'd decide to do the latter.

capecodguy

11-24-06, 01:41 PM

We had both 807 AND 810 for two days. I don't see why they had to eliminate 807.

therob006

11-24-06, 03:04 PM

We had both 807 AND 810 for two days. I don't see why they had to eliminate 807.

Why have two channels broadcast the same thing? All cable companies (including satillite) are having bandwidth issue. I'd rather they reserve the bandwidth for A&E HD or Food Network HD then two NBC channels.

toots

11-24-06, 03:09 PM

Why? Because one station might be slightly more competent than the other.

I mean, you gotta carry the local station, but it might be that the non-local one is just a bit better at flipping that switch that they keep forgetting to flip to enable a HD broadcast. Or, in the past, the local station might not be as reliable about transmitting in stereo, etc.

All things considered, and even though they're both owned by the same company, I tend to prefer to record WCVB (Channel 5) in Boston over WMUR (Channel 9) in Manchester, just because the Boston station screws up less often.

capecodguy

11-24-06, 03:15 PM

Gotta love it...now 807 is back and 810 is gone. WTF?

capecodguy

11-24-06, 03:18 PM

Quick question. I just switched my DVR for a new model. Only problem now is to access a channel directly I need to enter all 3 digits. To go to channel 8 for instance, I must enter 008. I believe there's an adjustment for this. Anyone know?

bicker1

11-24-06, 03:33 PM

Yup... it's in the menu. "Auto-tune."

kenvt

11-24-06, 09:42 PM

I noticed here in Chelmsford, MA that the listings for INHD2 in the Program Guide are exactly the same as INHD1 starting Dec. 1 st. I guess this is the transition away from INHD2 to something else. Hopefully they don't leave it this way just for a place to show celtics, the occasional NFL game etc.

-Ken

GreyWolf050

11-25-06, 12:20 AM

...a multimillion dollar media conglomerate such as Comcast would be able to distribute a simple firmware upddate without said update causing more problems than it solved.

I was happy as the proverbial 'pig in slop' with my 3416. It did what I told it to do. It would record and playback without a hitch. Since the update it can't walk and chew gum at the same time ;-( It will indiscriminately freeze at critical junctures and can only display a week's worth of the supposedly new and improved program guide (it sucks).

This is the last straw. Comcast gave me some cool incentives to remain a subscriber and not switch to FIOS but from what I've heard form several neighbors who have FIOS has persuaded me to shitcan Comcast.

Lodef

11-25-06, 02:41 AM

We had both 807 AND 810 for two days. I don't see why they had to eliminate 807.

I would be curious on which one you thought had the better PQ. On Sunday Night Football WHDH-DT butchers the game with their multi-casting and was wondering if Providence does the same or if it's just the NBC feed thats the culprit and the local does not matter.

Lodef

11-25-06, 02:48 AM

GreyWolf050

11-25-06, 01:24 PM

My 3416 was doing the same thing after the upgrade so I unplugged it for about an hour and after it reloaded has been working flawlessly. If you have not done so already, try giving it a shot and see what happens.

Yeah, I've done that several times and it's ok for a day or 2 but the problems return ;-(

chr31ter

11-26-06, 02:10 AM

Yeah, I've done that several times and it's ok for a day or 2 but the problems return ;-(
Same thing happened to me. I was having problems, and tech support said to unplug the box and then plug it back in. Fixed the problems I was having.

I'd try replacing the box. Could be something specific with your box and this particular software update.

brenrher

11-26-06, 09:50 AM

Not sure if this is the thread to post, so kindly direct me to the right one if so. Manchester Comcast customer with Moto 3412 box and 52-inch RCA rear projection tv about three yrs old now. My first Moto 6412 box crapped out with the last upload three weeks ago so off to Comcast I go. The next Moto 6412 box seemed fine but the tiling problem on SD channels was significant. Time to give the Comcast DVR a whirl (My TiVo is on another TV now).

I had the DVI connection with the 6412 but no DVI connection with the 3412. Connected a new HDMI/DVI cable. No picture. Changed the source but no picture - would guess it to be on DVI if anywhere. Am I missing something simple? The component picture is nice but the DVI picture was nicer...any thoughts?

The tiling problem is even worse now with the 3412 on most SD channels and some HD (seems to vary with the time of day) so will get Comcast out to check it out at the pole. I know the connections are tight and the cabling is mostly new in the house.

kenvt

11-26-06, 03:16 PM

A friend of mine has only extended basic, no cable box. How much more $$ is it to go to digital basic ? He has a crappy tv, his only interest in getting vod.

Thanks,

Ken

bicker1

11-26-06, 03:44 PM

Digital Classic runs about $60 I believe.

bicker1

11-26-06, 03:46 PM

chitchatjf

11-26-06, 08:30 PM

A friend of mine has only extended basic, no cable box. How much more $$ is it to go to digital basic ? He has a crappy tv, his only interest in getting vod.

Thanks,

Ken

$5 for a box will be sufficient. He will also get the EPG, Movieplex, and I believe Music choice.

bicker1

11-27-06, 07:18 AM

Oops... duplicate message.

afty

11-27-06, 01:40 PM

Hi everyone,

Our new HDTV is being delivered tomorrow, and I need to figure out what to do with our cable setup. Comcast makes it very hard to determine exactly what you get with the different packages, and they don't have any information at all on their website about HD channels. We currently get expanded basic and Internet service. I'd like to get ESPN and TNT in HD, and maybe whatever channel shows the Celtics games in HD. What package(s) do I need for those channels?

Our TV has a CableCard slot, so I was planning on not getting a box. But an HD DVR might make me rethink that. How much extra is an HD DVR per month?

Thanks everyone! I'm excited to enter the brave new world of HDTV!

JDLIVE

11-27-06, 01:48 PM

Hi everyone,

Our new HDTV is being delivered tomorrow, and I need to figure out what to do with our cable setup. Comcast makes it very hard to determine exactly what you get with the different packages, and they don't have any information at all on their website about HD channels. We currently get expanded basic and Internet service. I'd like to get ESPN and TNT in HD, and maybe whatever channel shows the Celtics games in HD. What package(s) do I need for those channels?

You're all set with the services you already have.

Our TV has a CableCard slot, so I was planning on not getting a box. But an HD DVR might make me rethink that. How much extra is an HD DVR per month?

Thanks everyone! I'm excited to enter the brave new world of HDTV!

I highly recommend the DVR, once you get hooked on HD you won't want to watch anything else, and being able to time shift it is invaluble.

I believe the DVR is $15/month.

bicker1

11-27-06, 03:16 PM

Comcast makes it very hard to determine exactly what you get with the different packages, and they don't have any information at all on their website about HD channels.Strange... I had no problem getting the information you're looking for off Comcast's website.

We currently get expanded basic and Internet service. I'd like to get ESPN and TNT in HD, and maybe whatever channel shows the Celtics games in HD. What package(s) do I need for those channels?Ah, so you're looking for a backwards reference: "What packages includes these channels?" rather than the more typical question: "What channels does each package include?"

Around here, if you have the corresponding analog channel, you get the corresponding digital channel, as long as you have an HD box (or CableCard) from Comcast. So, for TNT, that last bit -- having digital service -- is the highest criterion. Digital service with Basic Cable, the lowest level digital offering, includes TNT HD. For ESPN HD you need both Digital service and Enhanced Cable. Here, that's bundled together for $54.15. (I pay an extra $37.20 for a bunch of digital channels in the 200-series, plus HBO and Showtime. That's probably the least worth-it portion of my cable bill. :))

Our TV has a CableCard slot, so I was planning on not getting a box. But an HD DVR might make me rethink that. How much extra is an HD DVR per month?$9.95 here.

afty

11-27-06, 03:49 PM

Strange... I had no problem getting the information you're looking for off Comcast's website.
Could you post a link? I'd love to be able to look at this information myself.

When I talked with a Comcast rep last week, he mentioned a "High Definition Package." Does anyone know what I would get with that package? Or where I can find a listing of channels in that (and other) package?

bicker1

11-27-06, 05:52 PM

This is the link I use:

https://www.comcast.com/Localization/Localize.ashx?*********/customers/clu/channelLineup.ashx

One complexity is that some of the options show all the channels you get with a specific package, while other options show just the channels associated with that option.

chitchatjf

11-27-06, 07:02 PM

bicker1

11-28-06, 03:30 AM

That is the same web site that makes one think extended basic is required to get ANY digital programmingExcept that all the package options on the Channel Line-up Page clearly indicate "w/Std Cable", not enhanced cable.

chitchatjf

11-28-06, 07:45 AM

Except that all the package options on the Channel Line-up Page clearly indicate "w/Std Cable", not enhanced cable.

Enhanced cable is standard cable with a box.
The web site lists it that was as they want to discourgae folks from getting digital cable with just limited basic.

bicker1

11-28-06, 07:59 AM

Yes, that's why they're provided as two different services.

Ethan_Lopez

11-28-06, 07:51 PM

There was no audio for the first 20 minutes of Chronicle tonight. They just switched to SD.

dashford

11-29-06, 09:25 AM

Yeah, all that great-looking food and no sound. Definitely Channel 5's problem, as there was no sound OTA as well.

afty

11-29-06, 12:16 PM

That is the same web site that makes one think extended basic is required to get ANY digital programming (Besides HD locals)

TNT,ESPN1,UHD, and the INHD channels require ONLY Digital Classic
ESPN2 and NESN DO require Enhanced cable.

It is MHD that requires BOTH Enhanced cable AND Digital Classic.
So it sounds like I could downgrade to Basic Cable, add Digital Classic, and get both TNT HD and ESPN HD. Is there anywhere I can find a listing of all the channels (including SD) I would receive with this setup? As other people have mentioned, the Comcast Channel Lineup page doesn't give an option for Basic Cable + Digital Classic, only Standard Cable + Digital Classic.

Edit: I emailed Comcast and asked for these channel lineups. They sent only the HD lineup, but I thought other people reading this thread might find it useful.

Eastern MA, NH and ME:
The following HDTV channels are currently available.

802 - WGBH HD (PBS)
804 - WBZ HD (CBS)
805 - WCVB HD (ABC)
807 - WHDH HD (NBC)
825 - WFXT HD (FOX)
828 - MHD (MTV)***
833 - TNT HD**
838 - WSBK HD (UPN)
839 - Discovery HD**
849 - ESPN HD**
846 - UHD**
850 - ESPN2 HD***
851 - NESN HD***
856 - WLVI HD
868 - Cinemax-HD*
870 - HBO HD*
875 - Starz-HD*
877 - Showtime HD*
881 - INHD1**
882 - INHD2 (Celtics broadcasts preempt programming)**

* Requires Digital Premium subscription
** Requires Digital Classic or above subscription
*** Requires Digital Starter Cable Subscription

According the the rep, Digital Starter Cable is just Standard Cable + a digital box.

chitchatjf

11-29-06, 07:03 PM

BASIC and Digital Classic OK Here Goes:
(Note: Based on lineup in Lawrence MA. Your lineup may differ slightly more so if in Boston or in Southern MA where one would get the Providence channels.

1 On Demand
2 WGBH Boston (PBS)
3 CN8
4 WBZ Boston (CBS)
5 WCVB Boston (ABC)
6 NECN
7 WHDH Boston (NBC)
8 Public Access
9 WMUR Manchester (ABC)
10 Educational Access
11 WENH Durham (PBS)
12 WLVI Boston (CW 56)
13 WFXT Boston (Fox 25)
14 WSBK Boston (38)
15 WBPX Boston (i) (68)
16 WGBX Boston (PBS) (GBH-44)
17 WUNI Worcester (UNI) (27)
18 My TV = Ch 50
19 WNEU Merrimac/Boston (Telemundo) (60)
20 WMFP Lawrence (Shop)(62)
21 WFUB Malboro (telefutura) (66)
22 Government Access
23 WYDN Worcester (Relig) (48)
70 HSN
71 QVC
96 WWDP Norwell (Shop) (46)
201 Sundance Channel
202 Flix
209 GBH World
210 National Geographic
211 Style
212 IFC- Independent Film channel
214 TVOne
215 WE
217 GBX Kids
218 PBS Sprout
219 G4
221 Discovery Kids
223 Noggin / the N
226 Discovery Health
227 Science channel
228 Nick west
229 Trinity
234 JWLTV -Shopping
235 BFC
236 Word gospel
237 GBH Create
238 EWTN fulltime
241 BBC America
244 Soapnet
245 Weatherscan
248 ESPNews
251 AZT Television
254 current tv
271 Fuse
272 MTV hits
273 MTV2
275 VH1Soul
277 VH1 Classic
296 the Tube music network (WLVI-DT2)
297 NBC Weather Plus (WHDH-DT2)
802 WGBH HD (PBS HD Channel)
804 WBZ-DT Boston (CBS-HD)
805 WCVB-DT Boston (ABC-HD)
807 WHDH-DT Boston (NBC-HD)
809 WMUR-DT Manchester (ABC-HD)
825 WFXT-DT Boston (Fox-HD)
833 TNT HD
838 WSBK-DT Boston
839 Discovery HD Theatre
846 Universal HD
849 ESPN HD
856 WLVI-DT Boston (CW-HD)
881 INHD

JM22681

11-29-06, 09:35 PM

I think you guys know more about Comcast than Comcast knows about Comcast...

kenvt

11-29-06, 11:41 PM

afty

11-29-06, 11:52 PM

chitchatjf, thanks for that channel listing. That was very helpful.

After careful consideration and consultation with the wife, I decided I couldn't live without my Comedy Central and Cartoon Network, and she couldn't live without the Home and Garden channel and TBS. We we are just going to add Digital Classic to our standard cable subscription.

Thanks everyone for your help!

bicker1

11-30-06, 06:31 AM

I think you guys know more about Comcast than Comcast knows about Comcast...Not surprising given that for most Comcast CSRs, it's just a 9-5 job.

old_man

11-30-06, 08:28 AM

After careful consideration and consultation with the wife, I decided I couldn't live without my Comedy Central and Cartoon Network, and she couldn't live without the Home and Garden channel and TBS.

So $30+ per month more for 4 channels :( Better than me, I just watch Comedy Central and SciFi from channels 30 thru 70 for my extra $30+ :(

Mark0

11-30-06, 01:50 PM

Is it my imagination, or are there a lot more channels available via QAM via Comcast in the Boston area now? This is what I found this weekend:

http://brianandrobbie.com/ComcastQAMMappingBurlingtonMA.JPG

I noticed the same thing the other day. I split my feed into my tv one into the CableCARD, the other analog (QAM decoding?)

therob006

11-30-06, 02:29 PM

Prediction : INHD2 goes away after tomorrow and is replaced by CN8HD which will be a simulcast of the low def CN8 except for using as the channel for NFL and Celtics HD games. Eventually CN8's own college sports programs will be in HD as well.

-Ken

INHD2 is going away on 12/14 and will be replaced with National Geographic HD.

I think you guys know more about Comcast than Comcast knows about Comcast...

All depends on who you talk to ;)

MickeyGee

11-30-06, 02:42 PM

INHD2 is going away on 12/14 and will be replaced with National Geographic HD.
And will the Celtic home games be moved from 882 to 881?

Mickey

kenvt

11-30-06, 04:24 PM

INHD2 is going away on 12/14 and will be replaced with National Geographic HD.

Actually INHD2 is going away in the boston area tonight at midnight. After midnight the guide shows 882 as a duplication of 881 (INHD). In some areas of the country CN8 has already replaced INHD2.

-Ken

chitchatjf

11-30-06, 11:15 PM

Actually INHD2 is going away in the boston area tonight at midnight. After midnight the guide shows 882 as a duplication of 881 (INHD). In some areas of the country CN8 has already replaced INHD2.

-Ken

NOPE Still INHD2 Besides I saw my December bill and there has been NO official 30 day notice.

BobColby

11-30-06, 11:30 PM

NOPE Still INHD2 Besides I saw my December bill and there has been NO official 30 day notice.

It may say INHD2, but look at the listings for both channels - exact same shows, starting at midnight (except for a few pre-emptions in the 882 schedule).

And it doesn't matter what your bill says - the President of InDemand Networks has confirmed that the channels are officially merging on Jan 1st:

http://www.multichannel.com/article/CA6388356.html?display=Breaking+News

So even if the guide is wrong, INHD2 has no more than a month to live, period.

Now it's shameless plug time! I just spent about 6 hours wrapping up the HD news (from 10/18 to 11/17) for my blog (click my sig) - check it out if you've a mind to - feedback welcome.

BobColby

12-01-06, 12:07 AM

Well, it's 12:05, and apparently the guide is wrong at the moment - there's still INHD2 programming on 882, although the guide says otherwise.

It'll be interesting to see which eventually changes - the programming or the guide data.

BobColby

12-01-06, 07:41 AM

It's 7:40, and now the guide listing has changed to reflect the fact that we still have INHD2 - for awhile.

I guess we'll see what happens on 12/14.

number9

12-01-06, 08:02 AM

I have always had 881 and 882 as favorites, and last night after midnight they were removed from my favorites list. Something weird did happen to the channels. I just added them back with out a problem.

nheagle

12-01-06, 08:34 AM

NOPE Still INHD2 Besides I saw my December bill and there has been NO official 30 day notice.

My December bill stated INHD2 will be removed on December 14, and to look for an "exciting new channel to replace"

jlevine31

12-04-06, 09:45 AM

Hi-
Just was wondering if anybody knew when HDNET was going to appear on comcast? Sounds like it's in the near future from posts but wasn't sure if anybody knows a rough date.
Thx

kenvt

12-04-06, 10:32 AM

Hi-
Just was wondering if anybody knew when HDNET was going to appear on comcast? Sounds like it's in the near future from posts but wasn't sure if anybody knows a rough date.
Thx

At this point HDNET is just WISHFUl speculation by some actually one Person (chitchatjf) here on this board. I wouldn't lose any sleep over it.

-Ken

Rob O

12-04-06, 12:08 PM

Maybe not the right forum, but since the Bruins are normally on NESN HD, does anyone know if Comcast has the VS. network? The game tonight against Montreal is not on NESN but VS. Any thoughts?

dashford

12-04-06, 12:25 PM

VS. (Versus) is the former Outdoor Life Network, so it's on Comcast channel 48.
http://www.comcast.com/customers/clu/channelLineup.ashx

cjcote

12-04-06, 12:37 PM

Maybe not the right forum, but since the Bruins are normally on NESN HD, does anyone know if Comcast has the VS. network? The game tonight against Montreal is not on NESN but VS. Any thoughts?

It should be on 882 as well in HD.

cjcote

Lodef

12-04-06, 12:55 PM

At this point HDNET is just WISHFUl speculation by some actually one Person (chitchatjf) here on this board. I wouldn't lose any sleep over it.

-Ken

Yeah, until you hear it from someone like L Supreme ( who has been very quiet lately ), I wouldn't put much merit into that rumor. But I guess it doesn't hurt to keep wishing for something, after all it is the Christmas season. :D

jaydogg2603

12-04-06, 01:28 PM

Is it my imagination, or are there a lot more channels available via QAM via Comcast in the Boston area now? This is what I found this weekend:

Excuse my ignorance, but I've never tried to use the QAM tuner. Is it as simple as connecting the Coax from the wall to the TV and having the TV search for channels?

Lodef

12-04-06, 03:40 PM

Excuse my ignorance, but I've never tried to use the QAM tuner. Is it as simple as connecting the Coax from the wall to the TV and having the TV search for channels?

Yes, but with most TV's you have to manually enable the search feature and there is usually 2 modes. One will be for the Analog channels and the other will be for the Digital channels which would be your QAM tuner.

jlevine31

12-04-06, 05:48 PM

Yeah, until you hear it from someone like L Supreme ( who has been very quiet lately ), I wouldn't put much merit into that rumor. But I guess it doesn't hurt to keep wishing for something, after all it is the Christmas season. :D

Too bad! Guess it never hurts too hope

chitchatjf

12-04-06, 09:14 PM

VS. (Versus) is the former Outdoor Life Network, so it's on Comcast channel 48.
http://www.comcast.com/customers/clu/channelLineup.ashx

In most areas its on channel 65.

Gabatta

12-05-06, 07:57 AM

What's up with the disdusting ads which occupy the bottom row of the program guide as of this morning. I don't pay enough to Comcrap that I need 20% of the guide taken up with advertising now?

chitchatjf

12-05-06, 08:05 AM

What's up with the disdusting ads which occupy the bottom row of the program guide as of this morning. I don't pay enough to Comcrap that I need 20% of the guide taken up with advertising now?

I'm not that keen about it either,but if they keep it to television programs,I could live with it.
(meaning ONLY advertise TV shows)

kenvt

12-05-06, 08:13 AM

I'm not that keen about it either,but if they keep it to television programs,I could live with it.
(meaning ONLY advertise TV shows)

What really bothers me is the advertisements before most VOD content. It's ok on a movie, but every 4 minute video has an ad before it. Now I don't bother with the music on demand.

-Ken

Gabatta

12-05-06, 10:16 AM

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we will be happy to assist you. Thank you again for choosing Comcast
we appreciate your business. To visit our local support page including
links to contact us via Live Chat, as well as many downloadable
forms,and FAQ pages, please visit: http://www.comcast.com/nesupport/

Did you know that Comcast offers its customers a variety of free
benefits? These include McAfee Antivirus, Firewall and Privacy software as
well the Comcast tool bar that lets you take Comcast.net with you while
you surf, and the Desktop Doctor to help you restore lost
settings...plus much more, please visit http://www.comcast.net/downloads/ to see all
of the extras that we provide.

Sincerely,
Dave S.

Comcast Electronic Customer Care - New England

It's Comcastic.

toots

12-05-06, 10:43 AM

The mind boggles at the mindset that would think that anyone wouldn't be offended by a letter like that. Do they really think that anyone still buys that tired old "to better serve you" line?

How refreshing would it be if they said something like: "No, it's not going away, and you can't turn it off, because we're trying to generate revenue every way we can think of"? We all know this to be the case, and it'd be nice if they just admitted to it just this once.

bicker1

12-05-06, 01:02 PM

toots

12-05-06, 01:12 PM

Oh, I'm satisfied with Comcast. The only bone of contention I've had with them at all in recent months is that disingenuous reply they sent the guy.

And I stand by my original assertion: When a company does something self serving and tries to pass it off as a special service "for the customers," most people will detect it as BS.

Personally, I don't begrudge them selling ad space, but I'd just prefer them to be honest about it. Obviously other people do begrudge them selling ad space, and that's their right, too.

Tsunamii

12-05-06, 02:12 PM

No offense, but I think you guys are perfect examples of customers who cannot be satisfied. Perhaps this is the reason why some companies try to do away with online feedback.

My bet is that most customers would be turned off by the negative tone of the reply you suggest.

I disagree. I am told one month my rates are being rasied to provide better service. This does not qualify as better service. It is another Ad Revenue and if the pitch is to keep bills down we elected to do this rather then increase rates then you have an argument about customers that cant be satisfied. If you both raise the rates and seek out further ad potential, even if it cuts into your customers experience, then all the comments are justified.
Now how about the fact the Ondemand has a ton of Lag now. The guide freezes again like it did 2 years ago. How do "updates" keep rolling back old issues that were at one point solved. Where is the QA in their product? As Verizon lays fiber infront of my house with a team of trucks my comcast box freezes and crashes. Let me do the math here.

djbrown13

12-05-06, 02:24 PM

BSTNFAN

12-05-06, 03:12 PM

Did this happen to anyone else over the weekend?

For as long as I've had comcast, when I open the on screen guide the channel I was watching would minimize into the upper right corner. But now, the guide just covers the screen, save for the bars along either side and where the minimized screen would normally be.

And oddly enough, this only happens on the HD/DVR box and not the normal box in the other room. Its no big deal, but I was just wondering if something was suddenly wrong with my box.

The fix for this (I just learned/performed it myself) is to go to the guide setup and reposition it to the left a few clicks (it took 5 or 6 for me). I didn't notice it actually move anything, but now my screen minimizes it like it used to.

djbrown13

12-05-06, 03:32 PM

The fix for this (I just learned/performed it myself) is to go to the guide setup and reposition it to the left a few clicks (it took 5 or 6 for me). I didn't notice it actually move anything, but now my screen minimizes it like it used to.

Interesting, I'll try that when I get home. Thanks!

Something else totally unrelated. When I purchased an HDTV over the summer, I never told comcast because I could already access the channels. The DVR I already had (Moto 3412) was also an HD box. But I just noticed that if you go though the whole comcast site like you are a new customer looking for service, and click that you want HD and DVR as part of your package it costs like 20 bucks more per month than I actually pay. There is also a one-time HD fee of like 15 bucks. Are they just screwing people who don't know any better? Or am I screwing them?

number9

12-05-06, 07:51 PM

Personally, I don't begrudge them selling ad space, but I'd just prefer them to be honest about it. Obviously other people do begrudge them selling ad space, and that's their right, too.

But does it have to be so tacky and ugly ?

xsi123

12-05-06, 08:34 PM

Hello,

Currently I have Basic Cable and I am able to view the Local channels in HD as they come in through the cable (I have a Pioneer PRO-1140HD tv with digital tuner). I don't really care about more channels but I would like to view the local channels in best quality, especially the hd broadcast).

If I sign up for Digital Classic, will I get a better picture quality on the HD channels or because they are digital (I think they are digital now with my basic cable but I am not sure) I will not see any difference in picture quality with the Digital Classic package?

Lodef

12-05-06, 10:49 PM

roddydawg

12-06-06, 09:15 AM

The Banner link launch in Boston is ridiculous!

I received the same email response as the user above:

Thank you for taking the time to write us.
Thank you for taking the time to provide us your comments and we apologize for any inconvenience that the launch of the Banner Links may have caused. We have no plans to remove the Banner Links and there is no option to disable them. The purpose of the links is to provide tips and instructions on how to use features of your services (like Parental Controls and Favorites) or to make you aware of featured programs that are available either in the TV listings or on On Demand. The Banner Links are a permanent enhancement to our Interactive Program Guide. The Banner Links are a permanent enhancement to our Interactive Program Guide.
As always, we appreciate when our customers share their point of view with us; it is our goal to make your digital cable television experience as valuable to you as possible. Thank you again for this feedback. I will be sure to share your comments with the appropriate management team so they are made aware of your preferences. The information gathered will be considered in future changes to the Interactive Program Guide.
If you want to move up and down between pages without selecting the Banner, use the Page UP/Down keys on your remote. Anytime you want to backup to a previous screen in our guide, just hit the Last key. To return to live TV, the Exit key closes the menu.
In some cases the Banner Links may cover some of the listings. If that is happening you can change the cell height on the lineup grid.
To adjust cell height, please do the following:
1) Press the Menu button on your remote twice.
2) Select "Setup"
3) Select "Guide Setup"
4) Scroll down to Grid Cell Height
5) Use the left and right arrows to select “Double Height" or "Single Height”
6) Press the "Exit" button on your remote to confirm setting and exit setup.
*Attached to this message are these same steps with illustrations.
Thank you for the opportunity to assist you. If you need further assistance with any of your Comcast services please reply to this email and we will be happy to assist you. Thank you again for choosing Comcast we appreciate your business.

I'm well over $150 in Comcast fees, plus the NHL Center package (another $165). I'll be calling tonight to file another complaint verbally.

toots

12-06-06, 10:24 AM

See, I don't say it much, because I'd just get accused of thread-farting, and...

I understand that it ain't cheap to maintain cables and amps and distribution points for an entire city, and I understand that all the big name channels that they carry (like ESPN or the major networks) want to charge the cable companies through the nose for carrying their stuff, and I understand that there's a significant amount of support and maintenance expense involved.

But, between my TV and Internet, my cable bill's pushing $200, so it's hard for me to consider them hurting. Yeah, I know that not everyone pays that much. Probably not even most, but that big a check every month makes me a little less sympathetic.

I'm similarly less sympathetic when I see them spending my hard earned money on buying congressmen and ad time on TV to try to convince me that Google's getting their internet connections for free and that I should pay more for the service that I already have today.

SANdood

12-06-06, 12:49 PM

Over the weekend I noticed that Hallmark is now available on Comcast channel 208 in Tyngsboro. My Sammy HL-S6188 with CableCard now has 208 in its channel list, as does my Series 3 TiVo (also with CableCards). Haven't checked my one HD Comcast STB yet...the Series 3 doesn't yet have Guide Data for it (TiVo Central doesn't think HALLMRK is available in my area), but the Sammy's TVGuide On Screen dutifully retrieved the Hallmark lineup, after I manually added the channel to my list.

Anyone know if/when Comcast will make this "official"?

mgpt6

12-06-06, 12:57 PM

Hallmark on 208 in Brockton area. In some towns still on analougue around CH 59. Will it be going diital only to free up bandwith?

WGMARQ

12-06-06, 07:02 PM

I just got off the phone with them complaining about the same thing, that banner is a pain in the a$$ !!!! I'm glad to see that they really dont care if I like it or not. Isn't their customer service great. Guess it's time to cut down a few trees and put the dish back up.

The Banner link launch in Boston is ridiculous!

I received the same email response as the user above:

I'm well over $150 in Comcast fees, plus the NHL Center package (another $165). I'll be calling tonight to file another complaint verbally.

number9

12-06-06, 08:01 PM

The banner link actually takes up the place of one channel on the guide. That's my biggest complaint, it takes AWAY functionality! I had created an "HBO Favorite" list that included HBO's 302 - 306 and HD HBO. All 6 nicely fitted on the same screen so I could view then all as I increased the time of day. Now I can't see the most important one to me, HD HBO because the banner link is in the way!

Shwilmo

12-06-06, 08:06 PM

ok, what is this thing on the bottom of my screen? Banner ads? Are they serious?

If they don't give us the option to take this away I'm gone. Dish, Directv, I don't care, I can't believe they have the audacity to do this. It's inexcusable.

edit: And am I mistaken that I can no longer use the mini-guide to scroll (what you got when you just hit page-up or page-down to scroll through channels instead of bringing up the full guide)? I don't even know what to say. This is the biggest slap in the face from a cable corporation I've ever received. I'm speechless.

elbig

12-06-06, 08:20 PM

I just got the same stupid email when I complained about the banner. FIOS is my neighborhood and I am thinking about changing....

WGMARQ

12-06-06, 08:40 PM

I just got done chatting with a Comcast rep, I gave them a link to this forum. I'll be contacting them on a daily basisuntill they disable that feature, or at least make it an option it the setup. Either that or i'll get me a nice new dish.

bicker1

12-06-06, 08:43 PM

I disagree. I am told one month my rates are being rasied to provide better service. This does not qualify as better service.That is exactly what I was talking about. You know that that is not what they were referring to by "better service". A typical, reasonable customer would recognize that they were referring to the infrastructure improvements, new programming, more HD On Demand hours, etc.

As Verizon lays fiber infront of my house with a team of trucks my comcast box freezes and crashes. Let me do the math here.Yeah, let me do the math for you. It starts with the assessed value of your home, and then factors in the assessed value of your neighbors' homes, etc. Because Verizon's just cherry-picking the most affluent homes in town to service.

Oh, and Verizon just increased their rates, eh?

Shwilmo

12-06-06, 08:46 PM

I just got the same stupid email when I complained about the banner. FIOS is my neighborhood and I am thinking about changing....

I wish I had the option ....

Tsunamii

12-07-06, 11:24 AM

Bicker1 how is the cool aid? When you tell someone you are improving something this absolutely counts. It is right in my face. I don’t think my Cable box crashing and freezing is an improvement. I can count on one hand the new channels I have.
Verizon is cherry picking are they? Maynard is by far an affluent town and indeed they are laying fiber not just to Seachange (even though they moved to acton) but up the residential streets. Verizon and the cherry picking accusations have absolute nothing to do with Comcast’s failure to stop my box from crashing and freezing. I have been a HD customer from their launch and this problem keeps coming back. File under not an improvement.
People can by unhappy with their provider it’s allowed. Your cheering and excuse making is pathetic. Sounds allot like "it’s not a bug it’s a feature" talk.

And before you go on and on that my crashing is either a product of
A) Motorola’s faulty firmware or
B) TV Guides faulty software
Let me say that Comcast is my provider and these are their vendors. I am sick of Comcast saying they have no control every time there is a problem. Its their service I pay them every month, they should stop making excuse and pointing the finger and step up to the plate and take some responsibility. One shouldn’t have to complain to Corp in NJ just to get someone on their team to admit they know they have a problem and comp you back for crappy service.

SANdood

12-07-06, 12:11 PM

TiVo added the Guide Data for HALLMRK on 208 last night...and its available in TiVo Central as well...

hammersfd

12-07-06, 02:08 PM

lynn is cherrypicking?????????

ITForensics

12-07-06, 07:08 PM

My December bill stated INHD2 will be removed on December 14, and to look for an "exciting new channel to replace"
Just off of the horn w/ Comcast... INHD2 is being replaced by National Geographic HD in the Springfield/Holyoke DMA.

LonghornXP

12-07-06, 07:30 PM

Amazing but the local 38 station with both the SD and DT version just skipped the bonus round of Wheel Of Fortune and went right into Jeopardy. Its quite said that a fricking top five DMA channel in Boston on a big time show can allow this screwup. Quite a shame indeed.

chitchatjf

12-07-06, 08:17 PM

The DVR was suppo0sed to record My Name is Earl

It DIDN"T!

I'm contemplating bringing the DVr back and just sticking with a standard HD box.

coleca

12-07-06, 09:15 PM

I had the same problem. When I manually tried to record it, I noticed that the record series option wasn't available any more. I wonder if the new "enhancements" (ads on the guide) means that the networks have the option to disable series recordings on certain shows. Why else would Earl not have recorded for multiple people w/series recordings set and the series option be removed?

chitchatjf

12-07-06, 09:46 PM

It was a guide screwup. It was orginally listed as two new 1/2 hour episodes but it because just one single one hour episode.
I noticed it when 815 came and my box was still off.

I reset the season pass :)

pedrojunkie

12-07-06, 10:09 PM

The DVR was suppo0sed to record My Name is Earl

It DIDN"T!

I'm contemplating bringing the DVr back and just sticking with a standard HD box.

What happened on my box is I set up My Name Is Earl to Record when it was originally set up on my DVR as two seperate 30 minute episodes back to back, then sometime in the last 24 hours it was switched on my TV Guide On Screen as one 1 hour episode, that confused my dvr and it didn't record.

Luckily I was watching it live and realized the mistake in time. I dunno if the Comcast DVR box had the same problem (I use a Sony HDD running the TVGOS software)

chitchatjf

12-07-06, 11:01 PM

What happened on my box is I set up My Name Is Earl to Record when it was originally set up on my DVR as two seperate 30 minute episodes back to back, then sometime in the last 24 hours it was switched on my TV Guide On Screen as one 1 hour episode, that confused my dvr and it didn't record.

Luckily I was watching it live and realized the mistake in time. I dunno if the Comcast DVR box had the same problem (I use a Sony HDD running the TVGOS software)

That was the case.

stephenju

12-08-06, 12:35 AM

I was just flipping channels and find 809 is now in SD. Not that I watch anything on it but interesting anyway.

boltjames

12-08-06, 12:59 AM

Current Comcast HD Box In New England?

I'm a DirecTV customer that's considering Comcast HD in New England. Can someone tell me if the current HD box for the $10 a month package is a DVR and, if possible, tell me the make/model of this box? Need to see if it's width will fit in the spot I need it to fit in.

Thanks!

BJ

bicker1

12-08-06, 07:04 AM

Bicker1 how is the cool aid? When you tell someone you are improving something this absolutely counts.I'm sure that not even you believe what you're saying. Marketing isn't some mystical new discipline practiced only by heathens. Come back to reality.

I don’t think my Cable box crashing and freezing is an improvement.They didn't say that they improved the reliability of the STB. As a matter of fact, they didn't say that every thing they improved would be of value to you personally. It isn't all about you. You're not their only customer, and for all we know you're pretty insignificant to them. Failing to realize that will only lead you to disappointment, disappointment of your own making.

... the new channels I have. So at least you do acknowledge some improvements. Growth. Good.

Verizon is cherry picking are they?Yup. They've wired Burlington but aren't servicing the southeast end, near Woburn.

Your cheering and excuse making is pathetic. No more so than you whining. Many people have great success with their Comcast service and Motorola STBs. Maybe you should think about why you're unable to do so....

bicker1

12-08-06, 07:06 AM

lynn is cherrypicking?????????They want to service every town. The point is that you need to watch what sections of Lynn they decide to service. Any less-affluent sections set aside from the center of town are good candidates for passing-over.

bicker1

12-08-06, 07:07 AM

Current Comcast HD Box In New England?Typically it's the Motorola 34xx or Motorola 64xx.

bonsainola

12-08-06, 11:10 AM

rpete

12-08-06, 12:14 PM

I have recently purchased my first HDTV, the Sharp AQUOS LC-42D62U and I am very happy with it. I was wondering if anyone in the Boston area has noticed any PQ difference between the Comcast HD channels vs the OTA HD channels? I just wanted to gather some anecdotal evidence from you folks before I purchase an antenna.

Cheers.

As far as I can tell, which is admittedly using nothing more scientific than my own eyes, Comcast is passing the local broadcast streams along without alteration. If that's the case, then the only difference you'd see using an OTA tuner should be attributed to the different scalars used in your television and in the cable box (using the HDMI output).

Gabatta

12-08-06, 12:15 PM

kenvt

12-08-06, 12:22 PM

dashford

12-08-06, 02:31 PM

per my comcast bill : "effective 11/6/06 enhanced cable will now be named digital starter. This change will not impact the services or channels that you currently receive. There is no change to the price of your package as a result of this change"

Digital Starter ? Pretty weak name if you ask me, where are the marketing people ?I think it depends on what you expect the name of the package to accomplish. To me, "Digital Starter" sounds like an entry-level package, which you'll soon graduate from to more comprehensive packages. (No one wants to be a "starter" forever, right?)

From that perspective, I think it's a fairly savvy bit of marketing.

Lodef

12-08-06, 03:00 PM

I was just flipping channels and find 809 is now in SD. Not that I watch anything on it but interesting anyway.

I just noticed this as well, It seems were losing more HD channels ( 838, 809 & soon 882 ) than gaining. Lets hope the new channels taking their place are worth this long wait.

BSTNFAN

12-08-06, 04:11 PM

I just noticed this as well, It seems were losing more HD channels ( 838, 809 & soon 882 ) than gaining. Lets hope the new channels taking their place are worth this long wait.

Is 838 in SD as well? It's fine with me as they have no HD programming, but I didn't notice that Comcast was sending it in SD like 809.

ScoopsHD

12-08-06, 06:51 PM

Is 838 in SD as well? It's fine with me as they have no HD programming, but I didn't notice that Comcast was sending it in SD like 809.

809 is in SD because WMUR's HD transmitter is down. Comcast replaced the feed with the SD feed to keep the channel from going off completely.

boltjames

12-08-06, 06:52 PM

mgpt6

12-08-06, 07:46 PM

From the recent posts on this thread and other Comcast threads, it apppears that we will lose INHD2 later this month. We will get National Geograpics HD, and Golf/Verus HD in Dec, and Jan. Also maybe getting A&E HD soon. Also perahps HDNet if you get the new Sports & entertainment Package that Comcast is rolling out in 07.

chitchatjf

12-08-06, 07:54 PM

I think it depends on what you expect the name of the package to accomplish. To me, "Digital Starter" sounds like an entry-level package, which you'll soon graduate from to more comprehensive packages. (No one wants to be a "starter" forever, right?)

From that perspective, I think it's a fairly savvy bit of marketing.

It could be their way of eventually closing the loophole that allows folks to get Digital Classic or Digital plus (Hell even Digital Platinum) without the need to get extended basic.

HD locals will remain a part of limited basic,and we can still get the premium channels a-la carte.

Lodef

12-08-06, 10:25 PM

Is 838 in SD as well? It's fine with me as they have no HD programming, but I didn't notice that Comcast was sending it in SD like 809.

I was referring to when 838 had HD programming which is now no longer the case. To me 809 & 838 are a waste of bandwidth anyway and would gladly trade them for any new HD channel.

rpete

12-09-06, 04:25 AM

HD quality via OTA is superior to any secondary source (Comcast, DirecTV, etc.). The secondary sources look great until you swith to OTA and compare.

If Comcast is transmitting the exact same bitstream as the OTA local broadcasts, how can you say one or the other is better? They're identical. It comes down to what equipment is doing the decoding.

bicker1

12-09-06, 08:09 AM

bicker1

12-09-06, 08:11 AM

Thanks. Are both DVR's? Any advantage to one over another if given a choice?Both of those are DVRs. The 34xx is preferable if you're given a choice, since it means that you'll surely be 100% digital, whereas with the 64xx, it depends on both whether your system is providing ADS and whether your account is configured for it.

bicker1

12-09-06, 08:13 AM

If Comcast is transmitting the exact same bitstream as the OTA local broadcasts, how can you say one or the other is better? They're identical. It comes down to what equipment is doing the decoding.Actually, from my testing, Comcast beats OTA. This because a few of the OTA frequencies are low power, while the HD signal reached me through the cable with adequate power. So while bitrate is the same, reliability of the signal is much better with cable.

Kaiser-Soze

12-09-06, 08:53 AM

I wasn't near a TV Thursday night - did any of the networks attempt to show the shuttle launch in HD? They are trying again tonite. I just think it'd be so cool to watch a live night launch in HD

chitchatjf

12-09-06, 09:05 AM

I wasn't near a TV Thursday night - did any of the networks attempt to show the shuttle launch in HD? They are trying again tonite. I just think it'd be so cool to watch a live night launch in HD

Shuttle launches are EXCLUSIVE to HDNet

boltjames

12-09-06, 11:33 AM

Both of those are DVRs. The 34xx is preferable if you're given a choice, since it means that you'll surely be 100% digital, whereas with the 64xx, it depends on both whether your system is providing ADS and whether your account is configured for it.

Here's my deal:

When I moved into the house 10 years ago, I signed up for the 'basic' $10 a month package.....I've got no cable boxes whatsoever......but instead of just getting the 10 basic channels I'm paying for I'm actually getting 60 channels like Nick, Disney, ESPN2, etc. I don't need the movie channels because I have DirecTV.....just have the basic cable in the other rooms mainly for the kids.

So......I have my second HDTV coming and it's for the bedroom where I don't want to wire for satellite.

The goal is to a) add the cheapest HD situation on this bedroom TV and b) not lose the free 60 channels on the other TV's in the house.

Will either of these boxes guarantee me this? The last thing I want to do is have some tech throw a switch to kill my free channels on the other TV's. I'm going to drive to Comcast to pick up the box so an installer doesn't filter me either.

Thanks.

BJ

Gabatta

12-09-06, 12:32 PM

If Comcast is transmitting the exact same bitstream as the OTA local broadcasts, how can you say one or the other is better? They're identical. It comes down to what equipment is doing the decoding.

I have both hooked up at my house. When switching between the same programming on both, the OTA antenna is noticably better, it is not even close. That is how I can say that.

bicker1

12-09-06, 03:07 PM

The goal is to a) add the cheapest HD situation on this bedroom TV and b) not lose the free 60 channels on the other TV's in the house.You shouldn't need any new cable box at all -- you shouldn't have to have any contact with Comcast at all, or risk them flipping a switch and you losing the extra channels that you're getting: I split my cable, and fed it into my HDTV directly, and I can tune in about 40 digital channels, of which 7 are HD:

http://brianandrobbie.com/ComcastQAMMappingBurlingtonMA.JPG

Now, if you want more channels than that, or if you want to be able to record them to watch later, then you can get an HD cable box or one of these HD DVRs, but it won't be "the cheapest HD situation" anymore.

boltjames

12-09-06, 03:25 PM

You shouldn't need any new cable box at all -- you shouldn't have to have any contact with Comcast at all, or risk them flipping a switch and you losing the extra channels that you're getting: I split my cable, and fed it into my HDTV directly, and I can tune in about 40 digital channels, of which 7 are HD:

http://brianandrobbie.com/ComcastQAMMappingBurlingtonMA.JPG

Now, if you want more channels than that, or if you want to be able to record them to watch later, then you can get an HD cable box or one of these HD DVRs, but it won't be "the cheapest HD situation" anymore.

Thanks, but the TV I purchased isn't QAM (tough to find a cheap one around 26") and my primary HD LCD is a QAM panel but I do have does not pick up ABC or NBC in HD any more in NH (used to, but it seems every few weeks another one falls off).

So......back to my question.......would either of the two Motorola HD DVR's cause Comcast to throw any evil switches to mess up my free SD in the other rooms of the house?

BJ

Lodef

12-09-06, 08:50 PM

Thanks, but the TV I purchased isn't QAM (tough to find a cheap one around 26") and my primary HD LCD is a QAM panel but I do have does not pick up ABC or NBC in HD any more in NH (used to, but it seems every few weeks another one falls off).

So......back to my question.......would either of the two Motorola HD DVR's cause Comcast to throw any evil switches to mess up my free SD in the other rooms of the house?

BJ

I would say yes, once you have the box they can see what you have for service and you would be rolling the dice on whether anyone catches it or not.

Kaiser-Soze

12-09-06, 11:23 PM

Shuttle launches are EXCLUSIVE to HDNet

Sigh... Perhaps one day...

Verizon was pimping their FIOS wares at the Mall today. But thus far, my town is not available. NESN-HD is not included either. Do they have Bruins and Sox in HD?

chitchatjf

12-10-06, 11:27 AM

I would say yes, once you have the box they can see what you have for service and you would be rolling the dice on whether anyone catches it or not.

If he picks up the box at the office,he may continue to receive extended on the non boxed sets but:

a)the box will have chs 24-69 locked out

b)he will not get ESPN2HD, MHD, or NESN-HD

bicker1

12-10-06, 02:04 PM

The operative word in chitchatjf's message is "may".

odiggity

12-10-06, 03:20 PM

just switched from comcast to rcn. the rcn is missing a couple channels, mtv and something else. i just ended that 1 year promo for all 3 services and bill went up by 40

chitchatjf

12-10-06, 07:49 PM

The operative word in chitchatjf's message is "may".

Maybe Maybe not. If he picks up the boxes at the office,it sort of negates a need to have them come to the site.and install the filter which traps analog signals on channels 24-69.

They will be blocked out on the boxes however,

Lodef

12-10-06, 09:30 PM

Maybe Maybe not. If he picks up the boxes at the office,it sort of negates a need to have them come to the site.and install the filter which traps analog signals on channels 24-69.

They will be blocked out on the boxes however,

Chitchatjf I'm not a tech, but I believe if they have to send a hit to the box for whatever reason, they would be able to tell there is no filter at the feed. Maybe someone with more knowledge in regards to this can correct me if I'm wrong.

chitchatjf

12-11-06, 12:17 AM

Chitchatjf I'm not a tech, but I believe if they have to send a hit to the box for whatever reason, they would be able to tell there is no filter at the feed. Maybe someone with more knowledge in regards to this can correct me if I'm wrong.

But they still won't be able to block out those channels' analog feeds without a visit.

kenvt

12-11-06, 06:40 AM

Here's my deal:

When I moved into the house 10 years ago, I signed up for the 'basic' $10 a month package.....I've got no cable boxes whatsoever......but instead of just getting the 10 basic channels I'm paying for I'm actually getting 60 channels like Nick, Disney, ESPN2, etc. I don't need the movie channels because I have DirecTV.....just have the basic cable in the other rooms mainly for the kids.

So......I have my second HDTV coming and it's for the bedroom where I don't want to wire for satellite.

The goal is to a) add the cheapest HD situation on this bedroom TV and b) not lose the free 60 channels on the other TV's in the house.

Will either of these boxes guarantee me this? The last thing I want to do is have some tech throw a switch to kill my free channels on the other TV's. I'm going to drive to Comcast to pick up the box so an installer doesn't filter me either.

Thanks.

BJ

Hold on a second...does your tv have a atsc/qam tuner ? If it does then you don't need a cable box at all.

-Ken

Lodef

12-11-06, 09:48 AM

But they still won't be able to block out those channels' analog feeds without a visit.

We all know that! The point is that after he gets the box they catch on to it that there is no filter and send a tech out to put one on. Thats why I said he would be rolling the dice.

But what Ken said is true, if he wants only local HD channels and his tv's have a QAM tuner, no boxes needed. End of story.

boltjames

12-11-06, 02:40 PM

Hold on a second...does your tv have a atsc/qam tuner ? If it does then you don't need a cable box at all.

-Ken

My primary TV, the Sony 46" XBR2 LCD has a QAM tuner and it picks up the HD channels without a box. We use DirecTV for 99% of our viewing on that TV.

The reason I am skipping the QAM option for this bedroom setup is that over the past six weeks I've lost half of the free HD channels in NH. NBC is gone, ABC is gone, and I'm left with just CBS, FOX, PBS, and CW. If I can't at least get all the major networks in HD via QAM, I won't bother. Yes, I've re-run the channel scan numerous times......the HD channels are disappearing up here.

So, for $10 a month I'll get all the HD's and a bonus DVR to boot in the bedroom.

BJ

CollStorm

12-11-06, 09:26 PM

Mallego

12-11-06, 09:57 PM

boltjames

12-12-06, 12:50 AM

"I've lost half of the free HD channels in NH. NBC is gone, ABC is gone, and I'm left with just CBS, FOX, PBS, and CW."

They are still on the cable system. Something wrong with your TV? In fact, there are two ABCs in NH, WMUR and WCVB.

We're discussing "free" HD that can be available if you have a TV with a QAM tuner. I know that the ABC's are available in SD and DTV in 480i. What I'm pointing out is that the HD feeds are no longer active. Every few weeks another of the free HD channels via QAM vanishes.

For $10, my problems will be solved. I hope.

BJ

bicker1

12-12-06, 07:21 AM

Can you please tell me where you got that list?I made it myself. It's actual, not a projection.

stephenju

12-12-06, 08:49 AM

It was said that WMUR is having problem with their HD feed. Comcast is sending its 480i SD feed on 809. Maybe that's why you don't see ABC (WMUR). Don't know about NBC though. These locals are supposed in the clear. At least they still are here. I only wish the damn DVICO software allows me to rename the channel names and numbers...

deathstroke

12-12-06, 10:38 AM

For the past few weeks, my guide data has been very spotty, especially more than a week ahead. Last night I checked my scheduled recordings and everything listed next week was "to be announced". This is not normal. Is anyone else experiencing this?

dashford

12-12-06, 12:22 PM

Yes, listings I get from titantv.com for next week do not show up on the TVGOS. I end up setting manual recordings just as "placeholders".

deathstroke

12-12-06, 12:58 PM

Yes, listings I get from titantv.com for next week do not show up on the TVGOS. I end up setting manual recordings just as "placeholders".
Well I am glad it's not just me! I am surprised no one else is complaining. Fortunately most shows in the next few weeks are repeats anyway...

CJPC

12-12-06, 06:17 PM

HD quality via OTA is superior to any secondary source (Comcast, DirecTV, etc.). The secondary sources look great until you swith to OTA and compare.

I must admit, the PQ is superior, however the stability of a HD local over coaxial (via a QAM tuner) does at time outweigh the drop in PQ (at times here!)

boltjames

12-12-06, 07:12 PM

Since it's Christmas and we're in the spirit of giving.....

If someone with either the Motorola 34xx or Motorola 64xx HD DVR and a ruler could whip it out and measure it horizontally, I'd be extremely in your debt.

I'm buying a bedroom LCD and getting one of these two HD boxes from Comcast and I cannot find the dimensions anywhere online; I've got a perfect place for the LCD to sit, but if the Motorola 34xx or Motorola 64xx is too wide I've got to quickly get a stand before Santa hits the chimney and pisses off the wife.

http://www.callcenterscript.com/uploads/tape%20measure-thumb.jpg

TIA

BJ

chitchatjf

12-12-06, 07:30 PM

chitchatjf

12-12-06, 07:39 PM

one thing I noticed

Now that NASCAR season seems to be over I noticed chs 404,405,406,and 407 just disappeared.

I preferred ordering PPV on these channels as opposed to on demand as since I have aDVR I can re4cord it and have it for more then 24 hours,AND be able to FF and rewind at more then just one speed.

Id this because they need the bandwidth for National Geo and verses HD?

I forsee if it is bandwidth problem that Comcast air Verses HD OVER AnE HD.

boltjames

12-12-06, 10:10 PM

3" tall
17 1/2 " wide
13 1/2 " long

Thank you. Misses by an inch :(

Now it's off to find a new stand....

BJ

JM22681

12-12-06, 11:33 PM

Do any of the local TV carriers have FSNE-HD? Do any away Celtic games get broadcasted in HD other than national HD broadcasts on FSNE? I've gotta believe we will see this soon.

jaydee353

12-13-06, 01:01 AM

WLNE-DT (ABC Providence) just showed up here on ch 806 in Bristol county. WCVB is still up, for now anyway.

SD is aweful, video is pushed way down (black bar on top), and grey bars. I really hope WCVB does't go away like WHDH did.

Contsi

12-13-06, 09:09 AM

chr31ter

12-14-06, 12:07 AM

rpete

12-14-06, 03:38 AM

From my friend who works for Comcast:

1. If all goes well, INHD2 goes dark tonight, and National Geographic will be on the air on channel 821 by this time tomorrow. Also launching a new SD channel as a part of Digital Classic, but I can't remember which one. Ovation and Celticvision are going away, as well.

2. There won't be a NASCAR PPV package next year. Apparently, it's costly to put on the air, and very, very, very few people in this part of the country bother to order it. My friend told me that just about as many people order the MLS package as the NASCAR one.

3. Prices are going up... again. But it's not that bad this time. Average household increase will be less than four percent. Equipment and service charges are actually going down in most cases.

4. Not official just yet, but don't be surprised if some of the lower-rated SD channels start slowly migrating to that "Digital Starter" package pretty soon in order to open up bandwidth for more HD next year.

And there it is, INHD2 is gone here, Nat Geo HD has just shown up on 821. Now if we can just get HDNet the price increase would digest a bit easier.

chitchatjf

12-14-06, 07:27 AM

From my friend who works for Comcast:

1. If all goes well, INHD2 goes dark tonight, and National Geographic will be on the air on channel 821 by this time tomorrow. Also launching a new SD channel as a part of Digital Classic, but I can't remember which one. Ovation and Celticvision are going away, as well.

Fox Reality on 232 (Ovation's old slot.) The SD digital channel I would like to see is Boomerang.
2. There won't be a NASCAR PPV package next year. Apparently, it's costly to put on the air, and very, very, very few people in this part of the country bother to order it. My friend told me that just about as many people order the MLS package as the NASCAR one.
Is it they are not carrying it in this area ,or they are not doing it at all?
3. Prices are going up... again. But it's not that bad this time. Average household increase will be less than four percent. Equipment and service charges are actually going down in most cases.
So what else is new?
4. Not official just yet, but don't be surprised if some of the lower-rated SD channels start slowly migrating to that "Digital Starter" package pretty soon in order to open up bandwidth for more HD next year.
Ever since the DCT700s came out,they should give a 3-6 mojnth period then move ALL channels above limited basic to Digital only!
My question is what will happen in 2009? Local broadcast channels will only send digital feeds and I think cable companies may not retransmit them in analog. (a downconversion of HD channels to digital SD to run in ADDITION to the HD feed may be OK with HD programming letterboxed!) :)

dashford

12-14-06, 10:43 AM

"Chronicle" on Channel 805 last night (WCVB HD) had some problem -- there was a 3x3 grid of nine dots in the middle third of my screen throughout the show. The grid disappeared during the commercials, and wasn't present on other HD or SD channels. (The show was a non-HD rerun, BTW.) Very strange.

dashford

12-14-06, 10:44 AM

Really sorry that the Ovation Channel is now completely gone (I believe it was only available to grandfathered subscribers anyway). Far and away the best arts channel I've ever seen. Overall I think Comcast is the best subscription service around, but if RCN or either of the dishes decide to carry Ovation, I'll drop Comcast immediately -- it's THAT good a channel.

dash77

12-14-06, 12:54 PM

Just upgraded to HD via comcast and i've noticed that, I receive kind of strange artifacting on close-ups to a face -- an example being the lance armstrong "i beat cancer" commercial -- his eyes, ears and mouth seem to move independently of his head - i wish i could describe it better, but it appears like his eyes are moving up and down when his head is still -- at first i thought it was my new TV, but others have told me its a function of the feed being 'over-compressed' via comcast -- anyone else notice this/have a recommendation?

toots

12-14-06, 01:05 PM

Well, my comcast feed comes in at a full 19Mbps bitrate on most of the locals, so no compression that I can detect.

elbig

12-14-06, 02:32 PM

I detect no compression either. Could it be a setting on your cable box or your TV?

bonsainola

12-14-06, 02:36 PM

Well, my comcast feed comes in at a full 19Mbps bitrate on most of the locals, so no compression that I can detect.

How can you detect the bitrate you are receiving on your cable box?

toots

12-14-06, 02:54 PM

Well, not on the cable box per se.

I have a QAM tuner on my Mac. It records the locals (which aren't encrypted), and there are two basic ways of determining bitrate:

1) Look at the file size (of the recorded show) vs. length of the show
2) On playback, or even watching real-time TV, ask the TV application to show the bitrate in an overlay

General comments are that the 1080i stations have a generally higher bitrate (closer to the 19.2 Mbps "speed limit") than the 720p stations. And Fox (the network) tends to have some seriously low bitrates on some of their shows advertised as "HD," although I've been assured that it's the Fox network doing that.

Failing that, it wouldn't make much sense for the way they have the channels allocated. Right now, with a single 256 QAM channel supporting a total of about 38.4 Mbps, they (Comcast) tend to split the single channel into two high def sub-channels. If they were compressing, we'd see more sub-channels on the single QAM carrier. Otherwise, why compress and then not use the freed-up bandwidth?

Although one or more of the locals has taken to tearing off a low bandwidth SD channel for weather or news or something. This would detract from both OTA and Comcast, since they're doing this at the station, and not at comcast.

chitchatjf

12-14-06, 04:19 PM

What really happened today is Fox Reality replaced INHD2,and Net Geo went HD.

When we get an HD simulcast of an exisisting SD channel,for me the SD channel ceases to exist.

mgpt6

12-14-06, 04:38 PM

Hi, south of Brockton we got NGeo -HD on 821. Also, got WLNE-DT which is ABC for Providence /New Bedford on 806. Still have WCVB-DT on 805. Lost 882 for INHD2 , nothing new there. Hope we keep 805 , as welost WHDH-dt 807 when we got WJAR --DT.

danmar5

12-14-06, 07:10 PM

No Patriots HD this week! What a bummer!!!

CollStorm

12-14-06, 07:18 PM

elbig

12-14-06, 07:39 PM

Why do you say that the Pat's game this Sunday is not HD?

ITForensics

12-14-06, 07:52 PM

I have Comcast connected directly to my HDTV without the cable box and pick up a number of channels, that I believe I've already listed.

I wanted to know, if I went and decided to get service with the box, can I pick up even more channels ( say The Bruins in HD ) and how much are the rates now for basic cable? How about the next service up?

Thanks!

If you live in the Springfield/Holyoke DMA, your HD lineup would look something like this:

803 WFSB CBS
820 WTXX HD
821 NATIONAL GEOGRAPHIC HD
822 WWLP NBC
828 MHD
833 TNT HD
839 DISCOVERY HD
840 WGGB HD
846 Universal HD
849 ESPN HD
850 ESPN 2 HD
851 NESN HD
857 WGBY PBS
861 WTIC-HD
868 CINEMAX HD
870 HBO HD
875 STARZ! HD
877 SHOWTIME HD
881 INHD1

Before we can discuss rates, I presume you subscribe to Standard Cable at ~$50.00 a month?

epie

12-14-06, 09:07 PM

Anybody else notice that all the programming currently scheduled in the forseeable future right now on NGCHD is all SD content? Is this a problem with my cable box?

BobColby

12-14-06, 09:25 PM

Anybody else notice that all the programming currently scheduled in the forseeable future right now on NGCHD is all SD content? Is this a problem with my cable box?

I'd say it's a problem with the listing.

As you see from this TV Week interview, NGC is pretty serious about pushing HD production.

http://www.tvweek.com/page.cms?pageId=304

mgpt6

12-14-06, 09:38 PM

Yes, next sundays Pats game is SD. It is game 4 with Kevin Harlon doing play by play. CBS only does 3 HD games a week.
Any ideas how many "low rated" analog channels will go digital only in early 2007 to get more HD on Comcast?

chitchatjf

12-14-06, 09:43 PM

At this point HDNET is just WISHFUl speculation by some actually one Person (chitchatjf) here on this board. I wouldn't lose any sleep over it.

-Ken

http://www.avsforum.com/avs-vb/showthread.php?p=8925082#post8925082

JM22681

12-14-06, 10:47 PM

In Boston I am getting NGC-HD on 882, I have CableCard though. Is that because I haven't refreshed the channel lineup through setup?

Mark0

12-14-06, 11:32 PM

In Boston I am getting NGC-HD on 882, I have CableCard though. Is that because I haven't refreshed the channel lineup through setup?

I also pull in NGC-HD on 882 w/ CC, but not on my other tv (Comcast Motorola box)

DaveFi

12-14-06, 11:43 PM

Today we had NGC-HD come on 821 Fram/Natick area, and I only have Basic Cable ($6.25) and Digital Classic ($7+) package. I guess A&E-HD is next and then, hopefully, HDNet?

afty

12-15-06, 12:26 AM

I also pull in NGC-HD on 882 w/ CC, but not on my other tv (Comcast Motorola box)
Same for my set with CableCard. NGC-HD is actually coming in on both 821 and 882 for me.

chitchatjf

12-15-06, 12:54 AM

chitchatjf

12-15-06, 12:56 AM

Today we had NGC-HD come on 821 Fram/Natick area, and I only have Basic Cable ($6.25) and Digital Classic ($7+) package. I guess A&E-HD is next and then, hopefully, HDNet?

NGC is part of digital classic so I would assume you would get NGC-HD

Don't hold your hopes up for AnE HD though.

The H channels will probably require the Sports and Entertainment tier.

ChicksHateMe

12-15-06, 07:47 AM

I recently purchased 2 Sceptre 42" 1080p NAGA sets for my Daughters for Christmas. When I connect a Comcast HD box via a DVI - HDMI Cable it changes to HDCP and then I get the signal for about a second. After that, the signal alternates between the signal and snow every second.

Comcast wants us to get DVR boxes with HDMI out, but we don't need or want the DVR or to spend the extra $5.00.

Sceptre hasn't responded.

The weird thing is, About 3 months ago, I had a Comcast box on MY Sceptre using the DVI-HDMI cable and it worked and looked awesome. Comcast even gave me the DVI cable with the box. I since returned the box and just used the built in ATSC/QAM tuner.

Back to my Daughters TV's, Component works with the set up, but I saw a difference with DVI-HDMI and I want that. Same TV's, Same Cable, Comcast HD Boxes. All I can figure is either the Sceptre's firmware changed or the Comcast Firmware changed and that's causing a Copy Protection blinking.

I can't remember the model number of the Comcast HD box I had, BUt it definitely worked with my set. I think Comcast did a firmware upgrade that's now not allowing the DVI out to work. The bums.

Anyone else have this problem, or understand it, and have a solution?

Thanks in advance.

Rob O

12-15-06, 08:33 AM

Anybody else notice that all the programming currently scheduled in the forseeable future right now on NGCHD is all SD content? Is this a problem with my cable box?The guide is probably just not completely correct yet. I watched a show last night on NGCHD 821 to check it out and it was in full HD splendor. Looked pretty good, so I'm happy about that.

wackymann

12-15-06, 10:56 AM

I lost INHD2 (882) completely yesterday - 821 is up and running. My Tivo S3 didn't have any program guide info for 821 yet. Hopefully that will be fixed soon.

DaveFi

12-15-06, 11:17 AM

NGC is part of digital classic so I would assume you would get NGC-HD

Don't hold your hopes up for AnE HD though.

The H channels will probably require the Sports and Entertainment tier.Well, it really comes down to how much they want me to spend for that tier as I never watch sports. So for me to spend $50 more for HDNet would be a real leap regardless of how bad I want it.

macd23

12-15-06, 11:59 AM

So whats on the radar for first half of 2007? Any notable HD additions?

I just noticed NGHD yesterday, that was a nice surprise (once agian you'd never know as Comcast doesn't advertise these changes). I also noticed losing INHD2, which sucks. I hope they replace that and add more.

My friend in Abington just got changed over from Adelphia and lost HDNET and some other channels, I was hoping we would all get. Guess not.

bicker1

12-15-06, 12:05 PM

I lost INHD2 (882) completely yesterday - 821 is up and running. My Tivo S3 didn't have any program guide info for 821 yet. Hopefully that will be fixed soon.Someone need to inform Tribune of the line-up change, before it will be fixed. You can initiate that process yourself, if you'd like, through the TiVo website.

afty

12-15-06, 12:06 PM

Does anyone know how the loss of INHD2 will affect Celtics games in HD? Will they still be shown, and, if so, on what channel?

bicker1

12-15-06, 12:19 PM

I don't remember where I read it, but I thought I remember reading that they'd interrupt INHD for that.

DaveFi

12-15-06, 12:21 PM

I also noticed losing INHD2, which sucks.If you've been watching INHD lately, they themselves have been advertising the merging of INHD2 into INHD1. So, INHD2 is done anyways.

jaydee353

12-15-06, 12:31 PM

[QUOTE=macd23]So whats on the radar for first half of 2007? Any notable HD additions?/QUOTE]

I'd atleast say the new Golf/Versus HD channel for sure.

jaydee353

12-15-06, 12:32 PM

Does anyone know how the loss of INHD2 will affect Celtics games in HD? Will they still be shown, and, if so, on what channel?

Celtics have been on 881 for a few weeks now.

JDLIVE

12-15-06, 12:59 PM

Well, it really comes down to how much they want me to spend for that tier as I never watch sports. So for me to spend $50 more for HDNet would be a real leap regardless of how bad I want it.

It's only $5.95 at the moment, I believe....

grampy

12-15-06, 01:28 PM

dozens

12-15-06, 01:39 PM

This is a known problem that started a month or so ago when they issued firmware 16.20 which disabled the DVI output of the cable boxes. Hopefully, the next firmware update will correct this. Until then, you'll have to use your component cables.

What ? I am in the process of moving my 6412p2 has been in storage for a month. Are you telling me that it will get 16.20 firmware and disable the DVI output ? Is this just a dvi to hdmi issue ?

PooperScooper

12-15-06, 01:55 PM

DaveFi

12-15-06, 02:11 PM

A bit OT...But if anyone's interested, I'd be willing to sell my <1yr old Samsung HL-R5667W 56" DLP HDTV at a loss as it's equipped with cablecard, Firewire, PIP, TVGuide, stuff I never use. I could go for a lesser HDTV.

I didn't realize so many people use the cable card stuff. Obviously it would work so much better with the built in TVGuide as well...I don't see how you could use CableCard without the TVGuide features?

boltjames

12-15-06, 02:26 PM

MickeyGee

12-15-06, 02:40 PM

Today's the day that I'm going to Comcast to pick up the HD box. Two questions:

1. On their site, it says that it's $10 a month for the HD package. Is that the only charge or will I have to pay a monthly fee for the box itself?

2. I'm told that I'll get either the Motorola 34xx or Motorola 64xx settop box. Is there one that's preferred to the other? If so, why?

TIA

BJ
Its an extra $10 per month for the HD box rental, or $15 per month for an HD/DVR box. There really is no fee for the HD "package", just box rental fees.

You will get the 3xxx series if your local system is all digital now, or th 6xxx series if your system is still a combo of analog and digital. They will give you the correct box.

Mickey

chitchatjf

12-15-06, 03:48 PM

karlc42

12-15-06, 04:05 PM

Just got the Comcast DVR today. I specifically asked for a model that had and RF output so I could pass the analog signal out to a VCR. The 3416 has it and in the Guide's Setup menu, there's even a toggle setting for the RF bypass. However it doesn't work or least the way I thought it would.

All it seems to do is to put whatever channel the 3416 is tuned to out on channel 3 on the RF out. I would perhaps expect that when it's turned on but it seems that it's all the time.

Anyone know if this is the way it is? Am I SOL and now forced to put a splitter in for the DVR and the VCR?

Thanks.

DaveFi

12-15-06, 07:29 PM

So what's in the $7 sports and entertainment package now (or does it even exist)?

stephenju

12-15-06, 09:02 PM

I lost the new NGC-HD today. Does anyone else with basic + digital classic still have it? I guess extended basic is required?

chitchatjf

12-15-06, 09:57 PM

So what's in the $7 sports and entertainment package now (or does it even exist)?

TCM
Bloomberg
Speed
Outdoor Ch
Fox Soccor
NBA TV
CSTV
FCS 1
FCS 2
FCS 3
NFL Network
Tennis
BET Jazz
Fox movies
Gol TV

It is a merger of the old Sports pack and Premiere packs.

chitchatjf

12-15-06, 10:02 PM

I lost the new NGC-HD today. Does anyone else with basic + digital classic still have it? I guess extended basic is required?

If you still get 210,you SHOULD IMHO get 821.
did you "lose" 232 as well?

They may be starting to require extended basic for future digital packages. OTOH National Geo IS Part of the Family Tier and those who for some reason choose to get just basic and the family tier IMHO should get National Geo HD as well.

chitchatjf

12-15-06, 10:04 PM

DaveFi

12-16-06, 12:30 AM

TCM
Bloomberg
Speed
Outdoor Ch
Fox Soccor
NBA TV
CSTV
FCS 1
FCS 2
FCS 3
NFL Network
Tennis
BET Jazz
Fox movies
Gol TV

It is a merger of the old Sports pack and Premiere packs.And none of those include HD channels? I ask because I watch no SD channels anymore (I briefly watch BBC-A, but that's about it).

ChicksHateMe

12-16-06, 02:21 AM

This is a known problem that started a month or so ago when they issued firmware 16.20 which disabled the DVI output of the cable boxes. Hopefully, the next firmware update will correct this. Until then, you'll have to use your component cables.

Thanks for that info.

I was going crazy because I had it this summer working fine. Clear and crisp. I Returned the Box and used the HDTV's Internal ATSC/QAM tuner myself. But I purchased 2 sets for my daughters for Christmas and They acted weird. SO I Called Comcast, and they danced around the issue. I was stuck using Composite. My TV MFG was even willing to swap sets saying THEY were teh ones needing a firmware update. It would have been a waste of my time.

Here's what I sent to FOX News.

Comcast has Disabled the DVI output on HD Set top boxes confusing mamy customers. They also stopped supplying the DVI to HDMI Cables for customers looking to add HD to their sets through this connection.

People that once had the HD output from the DVI connection, which is a pure digital connection giving the clearest and cripsest picture, can no longr get the High Definition signals that way.

Apparently a firmware upgrade to the Comcast boxes has disabled the function, leaving some peopl eto beleive the TV Set itself has the problem, making some return the sets because of it.

I personally had the DVI-HDMI connection working, and now it doesn't. When contacting Comcast, they had me try a number of things, and told me that I would need to upgrade to a box with a built in DVR for $5.00 more a month which has an HDMI output.

The Comecast tech support or personnel did not want to explain why the DVI output no longer works. Because of this, there is no epected solution date.

With many people now buying HDTV's for the higher quality and wide screens, this could cause confusion and many returns this holiday season.

HD output can still be obtained from the current Comcast HD Boxes, but only through the lower quality Component Outputs (YPbPr).

This is my take on an issue I found with Comcast. I bought 2 new TV Sets for my Daughters after having the HD DVI-HDMI connection work fine. It took me days to figure it was comcasts problem. My TV MFG was going to do an RMA and it would have been a waste of time. Comcast needs to step up and take responsibility so consumers aren't returning HD Sets unnecessarally. DVI and HDMI Standards are hard enough issues to resolve without a company actually disabling it and ignoring the fact.

It might not do much, but some pressure might get them to enable it again. It was much clearer through DVI than Component on my set, and I want it back for my Daughters.

chitchatjf

12-16-06, 07:12 AM

And none of those include HD channels? I ask because I watch no SD channels anymore (I briefly watch BBC-A, but that's about it).

At the moment no.

However this is the tier where HDNet MAY go.

azhelkov

12-16-06, 09:23 AM

If you still get 210,you SHOULD IMHO get 821.
did you "lose" 232 as well?

They may be starting to require extended basic for future digital packages. OTOH National Geo IS Part of the Family Tier and those who for some reason choose to get just basic and the family tier IMHO should get National Geo HD as well.

After only one day I lost 821 as well. 210 and 232 still there. Does not make any sense to me. Some people call it Comcastic, some Comcrap. I am leaning to the later.
Alex

bicker1

12-16-06, 09:33 AM

azhelkov

12-16-06, 10:59 AM

What have you done to address the situation? Comcast does not monitor your viewing habits to see if you've stopped watching a channel that you previously were watching, so have no way of knowing that your equipment is no longer providing that channel to you -- unless you tell them. I've found that Comcast has been extremely helpful and accommodating on the very few occasions where I was not receiving a part of the service I was paying for. Try calling them and asking them (1) whether the channel is actually part of the package you've paid for, and if so (2) what they can do to restore this channel, assuming that it is now officially part of the package you've paid for.

OK, I called. NG HD is not part of Basic+Digital Classic in spite of NG is part of Digital Classic. Great logic. The representative told me that channels on Additional HD Networks like THT HD, ESPN HD etc would be eliminated from service eventually if I am not subscribed to Expanded Service. Look forward to it. For now, paying same monthly fee, I got one HD channel less - IND2. Cheers!!!
Alex

stephenju

12-16-06, 11:18 AM

I think eventually no HD channels will be included in digital classic. Only locals that are part of basic. When that time comes, I will put up an antenna for OTA and cut Comcast completely.

Unless they have FoodTV HD, that is. :)

DaveFi

12-16-06, 12:13 PM

NGC-HD is down or was removed even though I have Digital Classic, meaning 821 is there, it just says "Not authorized".

This really makes no sense because we have the SD version. Oh well, so much for that. They suck.

Just give me HDNet/HDNet Mov for $7/mo and I'll stop whinning.:D

I really wish I had FIOS TV in my area so I could drop them, but I live in a big Condo so I don't think I ever will.:(

Jakes

12-16-06, 12:29 PM

Mark0

12-16-06, 12:39 PM

L Supreme

12-16-06, 12:44 PM

I just spoke with a Comcast tech. support specialist and she acknowleged that there have been many calls regarding this (NG included in digital clssic) and said they were working to put in an authorization for the HD channel. Supposedly it is suposed to happen today. :)

So keep your fingers crossed. ;)

There is no problem with NGC HD, you have to have Standard cable/Digital Starter to get it. All forthcoming HD stations will fit that requirement as a minimum. No point in calling to report it. It seems like the encoding was not put on when it was rolled out.

Mark0

12-16-06, 12:48 PM

DaveFi

12-16-06, 12:57 PM

For you it might not be a problem, but for me, I get "Not Authorized" and the channel is not displayed even though I do get ch 210, which is National Geographic standard def. which IS part of the digital classic package.Yes, I get Digital Classic too, you missunderstand, the HD version of NGC is not part of that package while the SD version is.

Lame.:rolleyes:

Mark0

12-16-06, 01:08 PM

Yes, I get Digital Classic too, you missunderstand, the HD version of NGC is not part of that package while the SD version is.

Lame.:rolleyes:

Well that's really too bad if you're right.

I believe National Geographic does not charge Comcast extra to broadcast in HD. So I think it's really greed on Comcast's behalf to stick it to their customers. :mad:

I can't wait for Verizon Fios.

Peter123456

12-16-06, 01:18 PM

Just got a used MyHD MDP120 paired with my old 1.6Ghz P4 and Nvidia FX5200 (cheap video card), and the Terk HD antenna that everyone has. I live on Commonwealth Ave, and I get all channels in almost perfect form with only two separate attenna placements. It's a great deal to get this stuff for free instead of paying Comcast. Recording HD works pretty well, but not perfectly. Just wanted to let folks know, if they are thinking about OTA.

ITForensics

12-16-06, 04:39 PM

bicker1

12-16-06, 05:04 PM

I believe National Geographic does not charge Comcast extra to broadcast in HD. So I think it's really greed on Comcast's behalf to stick it to their customers. :mad: I'd check the wording of the contract before making such an outrageously eggregious accusation.

I can't wait for Verizon Fios.Well, be prepared to wait a while, if you don't live in the center of town or in an affluent neighborhood.

The reality is that all these companies, Comcast, Verizon, etc., are all doing what they're supposed to: Presenting offerings that they believe customers want, and pricing them based on what they believe the customer is willing to pay. Demonizing them (accusing them of "greed") for doing what they're supposed to do is pretty myopic.

bicker1

12-16-06, 05:07 PM

It's a great deal to get this stuff for free instead of paying Comcast. Recording HD works pretty well, but not perfectly. Just wanted to let folks know, if they are thinking about OTA.I've also tried OTA but I also have found recording HD to work "pretty well, but not perfectly". It's why Comcast is worth the money. Why settle for sound and audio drop-outs? Spend $2500 on an HDTV and then skimp on the signal you feed into it? That doesn't make sense to me.

DaveFi

12-16-06, 05:16 PM

Ironically Verizon broadband is availible in my town and in apt development adjacent to mine, but since I live in a huge condo development, they have to get permission from multiple owners, which would be complicated.

Meaning it would be expensive for Verizon to wire up my condo development, so they won't do it, and neither would RCN which had the rights for my town before them and was supposed to wire up anyone who wanted it. So I've been arguing with my condo board for years trying to get them to give Verizon the go ahead, while Verizon humms and haws and keeps backing off on commiting to anything.

So Comcast is it.

Peter123456

12-16-06, 07:10 PM

I've also tried OTA but I also have found recording HD to work "pretty well, but not perfectly". It's why Comcast is worth the money. Why settle for sound and audio drop-outs? Spend $2500 on an HDTV and then skimp on the signal you feed into it? That doesn't make sense to me.

I'm not that interested in recording, plus I am a cheapo. I use a refurbished X1 projector that I got for $600. HD still looks fantastic even though I don't have all the resolution. By the way, I am front-facing looking towards the Charles River, and my antenna is facing out through a bay window towards the broadcasting towers (down Comm Ave, towards Mass Ave); so I don't know if the reception will vary for the other side of Commonwealth or for someone without a bay window.

I used to have Comcast HD, and it was nice, but I didn't like the bill. Also, I feel like I get more channels including non-HD DTV channels over the air. For both HD and non-HD digital, I get D2-1, D2-2, D4-1, D5-1, D5-2, D7-1, D7-2, D25-1, D44-1, D44-2, D44-3, D44-4, D56-1, D56-2.

chitchatjf

12-16-06, 07:53 PM

There is no problem with NGC HD, you have to have Standard cable/Digital Starter to get it. All forthcoming HD stations will fit that requirement as a minimum. No point in calling to report it. It seems like the encoding was not put on when it was rolled out.

I love how they tell folks this.just like what happened last summer when they pulled the games from 882. with NO ADVANCE notice!

I wonder if it would be possible to remap unencrypted HD/digital programming.

If this were the case:
2-1 WGBH
2-2 PBS HD
4-1 CBS-HD
5-1 ABC-HD
7-1 NBC-HD
7-2 NBC Weather
9-1 ABC NH HD
12-1 CW HD
12-2 The Tube
13-1 Fox HD
14-1 WSBK-DT
16-1 WGBX
16-2,3,4 WGBX Multiplex channels

stephenju

12-16-06, 08:06 PM

Well, be prepared to wait a while, if you don't live in the center of town or in an affluent neighborhood.
FIOS is not DSL. Distance to the CO doesn't do much to the availability to FIOS. I live at the edge of my town and I was one of the first few with FIOS installed. Once my town agrees on the TV contract, I can have FIOS TV service. But I am not going to for I am really cheap. :)

I like the cheap option Comcast provides in basic + classic. Can't beat it. But once they reduces it to bare basic + useless SD channels, I will just gladly save $17 more by switching back to OTA.

macd23

12-16-06, 09:56 PM

How much is a Comcast cablecard?

JM22681

12-16-06, 10:22 PM

Free.

JM22681

12-16-06, 10:26 PM

kenvt

12-16-06, 11:14 PM

Thanks for that info.

I was going crazy because I had it this summer working fine. Clear and crisp. I Returned the Box and used the HDTV's Internal ATSC/QAM tuner myself. But I purchased 2 sets for my daughters for Christmas and They acted weird. SO I Called Comcast, and they danced around the issue. I was stuck using Composite. My TV MFG was even willing to swap sets saying THEY were teh ones needing a firmware update. It would have been a waste of my time.

Here's what I sent to FOX News.

Comcast has Disabled the DVI output on HD Set top boxes confusing mamy customers. They also stopped supplying the DVI to HDMI Cables for customers looking to add HD to their sets through this connection.

People that once had the HD output from the DVI connection, which is a pure digital connection giving the clearest and cripsest picture, can no longr get the High Definition signals that way.

Apparently a firmware upgrade to the Comcast boxes has disabled the function, leaving some peopl eto beleive the TV Set itself has the problem, making some return the sets because of it.

I personally had the DVI-HDMI connection working, and now it doesn't. When contacting Comcast, they had me try a number of things, and told me that I would need to upgrade to a box with a built in DVR for $5.00 more a month which has an HDMI output.

The Comecast tech support or personnel did not want to explain why the DVI output no longer works. Because of this, there is no epected solution date.

With many people now buying HDTV's for the higher quality and wide screens, this could cause confusion and many returns this holiday season.

HD output can still be obtained from the current Comcast HD Boxes, but only through the lower quality Component Outputs (YPbPr).

This is my take on an issue I found with Comcast. I bought 2 new TV Sets for my Daughters after having the HD DVI-HDMI connection work fine. It took me days to figure it was comcasts problem. My TV MFG was going to do an RMA and it would have been a waste of time. Comcast needs to step up and take responsibility so consumers aren't returning HD Sets unnecessarally. DVI and HDMI Standards are hard enough issues to resolve without a company actually disabling it and ignoring the fact.

It might not do much, but some pressure might get them to enable it again. It was much clearer through DVI than Component on my set, and I want it back for my Daughters.

I am using hdmi to dvi on a 3412 with the latest firmware and the HD works fine, so it must not be a problem everywhere.

-Ken

magredc5

12-17-06, 12:32 AM

Can a Boston CableCARD user lend a hand...?

I had a CableCARD installed in my bedroom HDTV yesterday. Everything went fine and I am receiving all of the expected channels except Discovery HD Theater (839) & Universal HD (846). I called Comcast and I was told to reset my CableCARD. I did that and the channels are still not tuning. I have an HD DVR set up in the main viewing room and I receive both of those channels without any issues. Comcast says that I need to schedule a service visit for a new CableCARD instal to fix this problem, which is a major pain in the ass for me. Has anyone else had channel-specific trouble with their CableCARD? Any idea if I need to call back and hope for a more knowledgable Tech that can fix this issue from the headend? Is this part of the CableCARD nightmare that I have read about on these forums? Also, does anyone get any program-specific info when using CableCARD? Any thoughts would be appreciated. Thanks.
Jakes

I've been using a CC for over a year with no problems receiving all channels. It could be the CC but I would bet it's either Comcast's provisioning of the card or possibly the TV. What brand of TV do you have (and model). Does it have the latest F/W? Toshiba for example has released new F/W since I got my TV specifically for CC issues. Also, the Motorola CC should be version 4.21 which is the latest. The previous version was 4.05. You should be able to see that from the TVs CC menu.

Now the reason I think it may be Comcast is because the card must be properly provisioned to work and has nothing to do with your other TV. They broadcast all channels to every home and you can only see them if the STB or CC is properly authorized to see them. They may not have applied the correct service level to your Host/CC pairing.

This may help. Go into your TV's channel assignment menu. With CC the channel map is downloaded when it authenticates with the network, but not all channels are allowed,i.e. all the premium channels like HBO1, HBO2, etc. will be in the list. Do you see 839 and 846 in the list? If not, then Comcast is not sending you the correct map. If yes, then they are not allowing you to view it.

Let the service guy come out and insist that he verify all the service data on their end while he's there. They've been real good when I've dealt with them.