Falcon, I called and gave them my info and csr said I was in the jumpstart area(Hansville) and he sent the signals to my boxes and in a few minutes I had all the channels. The guide info was there in about 10 min after that. Good luck.
BrianThis is exactly what I was talking about, HA HA! I am currently outside of that "jumpstart" area. They are expanding their zones everyday, but with the snow out here, it's presenting a problem. First, we have a high wind warning out here ... and a winter storm warning.

Long story short, if you remember the wind storm that knocked out power to over 1 million people in Washington & Oregon ... it's back! Plus, add that to the mix of 5 to 18 inches of snow in the Kitsap Peninsula. Yeah, you get my drift? LOL!

I'm in Poulsbo and just called Comcast. My area of Poulsbo still hasn't been upgraded to with "Jumpstart" either. Drats. I was all excited to have more HD stations.

I called Comcast and they said that Seattle would be getting the new HD channels on either the 18th, 19th or 20th ..

Was told to call them if I didn't have them by the 21st.

I live in West Seattle.

I'm in Issaquah and the new HD channels are showing up on the guide. Frustrating part is that a number of the new Starz channels as well as TBS HD have been showing up as "Channel Should Be Available Shortly, One Moment Please" for the last three days. I had a Comcast Tech out today to try and troubleshoot the channels that weren't coming in, but he had no idea what the problem was....

Lifetime Movie Network on 114.12 in Lake City, 98125 on a clear QAM scan with my HDHR. I wonder how long this will last?

kingblind,

What number are you calling to get someone who knows anything?

So for those using Comcast + CableCARD + Tivo HD PVR, how well does it work? Obviously there's no OnDemand. What about stuff like ESPN GamePlan, can you not get that kind of thing either?

Any other gotchas that a new customer wouldn't know about?

So for those using Comcast + CableCARD + Tivo HD PVR, how well does it work?

Works great for me. While I don't get Comcast OnDemand I get Netflix and a few other OnDemand services through Tivo's service, though I don't really use any of them (which includes Comcast OnDemand via my Motobox in the other room, so even if the Tivo did get it, I wouldn't care).

Evidently we can get PPV features (you have to call to order it), but again, don't use it either.

Only real down-side is Tribune is very slow getting the guide data to Tivo to push to our boxes, so when we get new channels like now it can be many days before guide data shows up. In the interim, I just schedule manual recordings by date and time until the guide data updates and I can adjust my season passes.

And the Tivo front-end is far better then iGuide/SARA. I've owned my HD for something like two years now (bought the three-year service plan) and I am positive I will get all three years out of my plan before Comcast-Tivo becomes an option considering the glacial pace it is making out of New England.

Only real down-side is Tribune is very slow getting the guide data to Tivo to push to our boxes, so when we get new channels like now it can be many days before guide data shows up. In the interim, I just schedule manual recordings by date and time until the guide data updates and I can adjust my season passes.
Thanks for the info. On this point, does it ever "fall behind" with channels you already have, or it just with new channels? I don't mind if I can't see a week ahead (a day or two is generally sufficient), but it would suck to miss recordings because the current day's data hasn't gotten to me yet.

Anybody in the Wallingford area have the new channels yet? So far none for me...

Here's a hefty update of the QAM list.

Changes:

* Addition of all basic cable channels (except Lifetime)

* Added C-SPAN3, Bloomberg Television, G4, PBS KIDS Sprout, and LMN

* Replaced KBSG with KIRO (FM)

* Deleted MoviePLEX (encrypted)

1-800-Comcast is the # I called.. Two different reps have told me the same thing now. Though today is the 20th and I still don't have any new HD channels. Also getting lots of audio problems today.. (Audio keeps cutting in and out.) Maybe it's all the snow.. Ugh..

I guess the good news is my internet speed is WAY faster than it use to be. So that update is working.

Thanks for the info. On this point, does it ever "fall behind" with channels you already have, or it just with new channels?

Just the new channels. Once it has data, it usually keeps at least two to three weeks of data going forward.

Here's a hefty update of the QAM list.

Changes:

* Addition of all basic cable channels (except Lifetime)

* Added C-SPAN3, Bloomberg Television, G4, PBS KIDS Sprout, and LMN

* Replaced KBSG with KIRO (FM)

* Deleted MoviePLEX (encrypted)

Before I add these new channels to my "Media Center" lineup, I wonder how long they'll remain un-encrypted???:confused:

Before I add these new channels to my "Media Center" lineup, I wonder how long they'll remain un-encrypted???:confused:I believe they're bee un-encrypted until Comcast gets an FCC examption that will allow them to enable the integrated privacy (eg, "lite encryption") on the new DTA boxes (the free ones being given out to formerly analog-only people). I don't know the schedule for the FCC to decide, but probably not until well into 2009. Almost certainly not until after the "quiet period" the cable co's pledged to Congress they would observe until after the broadcast DTV transition in Feb.

If Comcast intends to charge people extra for this "Digital Starter" tier of channels (formerly Expanded Basic), they have 3 choices none of which is ideal for Comcast:

1) Use digital encryption so that only paying customers can see these channels. Problem - their new DTA boxes have integrated security, no cable cards etc. Using encryption on these boxes would violate current FCC restrictions on integrated boxes.

2) Use analog filtering/trapping to prevent unauthorized customers from receiving the (un-encrypted) signals for these channels. Problem: expensive, requires a truck roll every time someone changes their subscription. Also these digital QAM channels are currently using higher frequencies (above ch 80), so they'd need some massive channel remapping to make filtering feasible.

3) Don't encrypt and don't enforce. Who knows? If they're denied their FCC request on the DTA boxes, they might just figure that losses from un-authorized QAM users are less than the expense of either of the above enforcement mechanisms. I mean, who besides us here on AVSforum really knows anything about QAM?

1) Use digital encryption so that only paying customers can see these channels. Problem - their new DTA boxes have integrated security, no cable cards etc. Using encryption on these boxes would violate current FCC restrictions on integrated boxes.



I thought Comcast already stated these boxes are necessary becuase the signal is encrypted...If the signal wasn't encryted, you wouldn't need one of these new boxes with a QAM tuner!

I thought Comcast already stated these boxes are necessary becuase the signal is encrypted...If the signal wasn't encryted, you wouldn't need one of these new boxes with a QAM tuner!

This is what people wanted to know a few pages ago. I think they won't have encryption they'll just allow digital tuning and channel mapping (seems it would violate FCC rules if does do decryption). Comcast is saying these are required for digital tuning if you have an analog tuner, from what I've read.

But we'll see...

Folks, I called 1-800-Comcast and they updated my equipment, now have the new HD channels.... I'm in Redmond. :)

Below is from concast - states clearly the signal will be encrypted

Q: What about TVs with QAM tuners - can they get signals directly from the cable? (NEW)

A: No. "They would need a digital adapter, a standard set top box (DCT) or a CableCard in order to view the channels," Kipp said. "The first CableCard is free with each additional CableCard costing $1.79 per month." This is because the signals will be scrambled/encrypted, and a device from Comcast is needed to descramble them.

I jsut called Comcast...and they stated the new HD content was in "beta test" in certain cities, including Redmond...but not Sammamish, were I am. In fact she said it wasn't even all of the listed cities she had, but only certain "nodes" (neighborhoods)...and if you didn't live in one of those nodes, it couldn't be activated, even with a call. Generally speaking, she said, the channels should just appear, though in some cases, if they did not appear after the system wide release, you might need to call

I confirm what mwnorman posted. I called, and the nice comcast man sent the signal to my Tivohd, and hd box, and all is good in Hansville, Wa.
Brian

This does work. Just called Comcast, mentioned the new HD channels, the rep did something and the new channels started showing up on my TivoHD in minutes. I'm just south of the Kenmore area.

Below is from concast - states clearly the signal will be encrypted

Q: What about TVs with QAM tuners - can they get signals directly from the cable? (NEW)

A: No. "They would need a digital adapter, a standard set top box (DCT) or a CableCard in order to view the channels," Kipp said. "The first CableCard is free with each additional CableCard costing $1.79 per month." This is because the signals will be scrambled/encrypted, and a device from Comcast is needed to descramble them.That's what Comcast would *like* to have happen - but the FCC will have to rule in their favor for an exemption before this can happen. The integrated encryption in these new DTA boxes is currently prohibited by the FCC. That's why for now - and for the immediate future - these channels will be in the clear.

Exactly, these boxes are not an immediate requirement. But, eventually ... they will be all digital like channels 100 & above. The news has basically switched some words around and left out some other details. Like I said earlier, anything done other than said by our providers ... they're just shooting themselves in the foot instead of trying to leave the blood on someone elses hands (KING 5, etc.).

So does anyuone know when we in the Everett area will be getting these so called new channels? I"m sorry but a company like comcast shouldn't send mailers out to people stating that on 12/19/08 we get new channels and then not go forward with it, that is not right. there are no excuses that comcast can give me, NONE they lied period.

So does anyuone know when we in the Everett area will be getting these so called new channels? I"m sorry but a company like comcast shouldn't send mailers out to people stating that on 12/19/08 we get new channels and then not go forward with it, that is not right. there are no excuses that comcast can give me, NONE they lied period.

Whoa, chill. Have you tried calling yet? lots of people above have had to call.

Is anyone else having audio dropouts, briefly distorted picture, and juttering when the camera zooms in for the hawks game? Just curious if its just me or a Comcast-wide thing. Thanks

Here's a hefty update of the QAM list.

Changes:

* Addition of all basic cable channels (except Lifetime)

* Added C-SPAN3, Bloomberg Television, G4, PBS KIDS Sprout, and LMN

* Replaced KBSG with KIRO (FM)

* Deleted MoviePLEX (encrypted)

B'ham QAM differences and notes

91.4 -- Univision
92.4 -- is empty; use to be LIFE which thus far is missing
116.9 -- is empty
116.1027 -- HSN
117.1018 -- CIVT (as noted but not HD; OTA 33.2 remapped to 32.1)
117.1019 -- Comcast 26
117.1021 -- BTV (Bellingham TV)
117.1022 -- CBCHD? sorta...16:9 480i (not 1080i like it is OTA; 58.8 remapped to 2.1) and displalying a frozen image for the last several days...from early morning kids program
117.1025 -- Weather Channel
117.1029 -- ShopNBC
117.1068 -- TVE

I have dropouts. Both Audio and Video.. It's the weather. It was worse Yesterday.. I unplugged my DVR.. Waited 1 min.. Plugged it back in.. Things are back to normal now.

no ,shouldn't have to call, dreamwraith., none of of everett has these channels. they lied. end of story you can not promote something and not go forward with it.

Isn't there usually intent associated with lying? So you're telling us that they informed you that they'd upgrade your HD on the 19th and and are not giving it to you on purpose?

Seems to me at some point they intended you get it to you by the 19th, but for whatever reason it hasn't happened (...hey, stuff happens). Wouldn't it have been cheaper (and less hassle) for them to NOT even send you a flyer? Really makes no sense for them to go out of their way to simply lie to you.

Speaking of the flyer - was there any fine print on it? Something to the effect of "starting on the 19th we'll be making upgrades in your area..."?

I had to call to get the update for the new HD channels. Had to wait about 15 to talk to someone. After that, it took about 3 minutes for them to send out a signal for the box.

I may just call later tonight - to at least find out when my neighborhood is scheduled for the upgrade. Best hope is that zapping my boxes will result in new HD choices.

ykiki, ok i'll go with your statement, i'm sorry to vent people i'm just so sick and tired of comcast,especially for the money we pay. and that the sevice could be better. once again i'm sorry to whoever i offened. by the way call comcast today again their closed.

I jsut called Comcast...and they stated the new HD content was in "beta test" in certain cities, including Redmond...but not Sammamish, were I am. In fact she said it wasn't even all of the listed cities she had, but only certain "nodes" (neighborhoods)...and if you didn't live in one of those nodes, it couldn't be activated, even with a call. Generally speaking, she said, the channels should just appear, though in some cases, if they did not appear after the system wide release, you might need to call

In the public posting in the Seattle Times they listed the communities getting the HD channels on or about December 16th. With each area listed there is a code (i.e. Redmond WA0151). I tried setup on my box and couldn't find the code. Sammamish isn't listed and there are three codes for King County. Anybody know how to find the code you live in?

For what it is worth I called Comcast asking about the channels for the Wallingford area and seeing if they could zap my boxes. I was told my area may not get the channels for months....

In the public posting in the Seattle Times they listed the communities getting the HD channels on or about December 16th. With each area listed there is a code (i.e. Redmond WA0151). I tried setup on my box and couldn't find the code. Sammamish isn't listed and there are three codes for King County. Anybody know how to find the code you live in?If you can find this article online, can you please post it?

Speaking of the flyer - was there any fine print on it? Something to the effect of "starting on the 19th we'll be making upgrades in your area..."?Restrictions apply. Not all services available in all areas. Subject to Comcast standard terms and conditions of services. Certain services are available separately or as part of other levels of service. Basic Service subscription is required to receive other levels of service. Converter and remote are required to receive HD features and benefits. HD programming is limited to the programming provided to Comcast in HD format. Comparisons include HD channel lineup and HD programming On Demand as of 11/17/08 and vary by market. Certain HD channels and sports networks vary based on the Digital Cable tier subscribed to. You must subscribe to a premium channel to receive the HD Plex of the same channel.

Folks, Please add your zip code information to emails that state you now have the new channels and what you did to get them. Just telling us that you were able to get them isn't much help.

I want to know about anyone in North Seattle specifically.

Thanks

If you can find this article online, can you please post it?

I scanned the notice as it was some time ago and it was a public notice. Called Comcast to ask them and csr couldn't find anything that related to the code. It only covered King County.

I tried to get them to add HD channels but cable was out this morning and even though I could see it when I called, they couldn't see the box because of the outage.

They tried to sell me the DTA's. I asked if QAM would be affected and after checking with her supervisor she said the channels on QAM would stay the same, including the new channels that were just added.

I have friends who say they're getting new HD channels without an STB. But, I don't have them showing on my DVR. Strange.

Logged in for an online chat this afternoon and was told that Shoreline (Richmond Beach, anyway) will not get the new HD channels anytime soon.

More reason to jump to FIOS -- whenever it shows up.

Not all bad news, though. They said I would get MLB Network when it launches next week. I have the digital preferred package.

I scanned the notice as it was some time ago and it was a public notice. Called Comcast to ask them and csr couldn't find anything that related to the code. It only covered King County.


Thanks for posting the notice. It looks like for King County there is nothing south of Lake Washington.

I thought I would call Comcast and see if I could get the new channels. The person I spoke with was not helpful at all. First he told me that there were no new channels coming to this area any time soon. I told him that there were people all around the area getting the channels and then he said that every city is different and some cities may be getting new channels, but not my area. I then told him about the flyer I received in the mail and he said, oh I see the problem, you need to subscribe to the next tier of cable and get all the premium channels. I said I already get every channel except Showtime and Cinemax and the sports channels. He said that I would need to get all the premiums and the sports channels to get the new HD channels. He then connected me to a sales rep who told me that he was wrong and she said I would need to talk to another tech to fix the situation with my channel lineup. I said I was done and that FIOS will get my business next month and hung up. I can't believe the run around I got. The tech told me to not read the AVSforums, because there is so much inaccurate information there. He said that most of the people on the forum don't know what they are talking about. They guy was really rude and I tried to be super nice to see if that would help. I even tried to joke around with him. I guess the CSR I spoke with in Lynnwood last week was right when he said that I wouldn't get the new channels until next month or later.

They tried to sell me the DTA's. I asked if QAM would be affected and after checking with her supervisor she said the channels on QAM would stay the same, including the new channels that were just added.

comcast previously stated DTAs would be free, and that this box IS needed for TVs with a QAM tuner...

In the public posting in the Seattle Times they listed the communities getting the HD channels on or about December 16th. With each area listed there is a code (i.e. Redmond WA0151). I tried setup on my box and couldn't find the code. Sammamish isn't listed and there are three codes for King County. Anybody know how to find the code you live in?

The code is on your cable bill.

Looks like I'm out of luck. I'm in WA0069.

Looks like I'm out of luck. I'm in WA0069.

I'm in WA0188, so it looks like I'm out of luck too.:(

Just hoping to get SPEED HD prior to the F1 season.

Anyone actually getting guide data for the new channels on TiVo, or are we all stuck without it? I can tune the channels, I just don't have the guide data (and I'm pretty sure there's nothing Comcast could do about that if I call them, since it's in Tribune/TiVo's hands).

Anyone actually getting guide data for the new channels on TiVo, or are we all stuck without it? I can tune the channels, I just don't have the guide data (and I'm pretty sure there's nothing Comcast could do about that if I call them, since it's in Tribune/TiVo's hands).

I emailed Zap2It (who, I believe, still provides the guide data to TiVo...TiVo's lineup change reporting page seems to have vanished) today with the new channels....hopefully they will add them to the lineup soon.

- K

Picked up two DTA's in Burlington for use in Anacortes. No issues except neither one sees channel 30 which happens to be FOX Sports Northwest. Went through 3 different csr's- at 1st they thought it wasn't part of basic but then they saw that it was. No solutions but luckily I have a tech coming over tomorrow to look at my new DCH3200 box which won't see any channel above 119 & maybe he'll be able to fix both issues.

Looks like T-town isn't on the list for the new channels anytime soon. So much for "America's Most Wired City"

Picked up two DTA's in Burlington for use in Anacortes. No issues except neither one sees channel 30 which happens to be FOX Sports Northwest. Went through 3 different csr's- at 1st they thought it wasn't part of basic but then they saw that it was. No solutions but luckily I have a tech coming over tomorrow to look at my new DCH3200 box which won't see any channel above 119 & maybe he'll be able to fix both issues.

Is there a manual for the DTA's and does it look possible to use one with an older (analog) Tivo unit? Does the DTA handle all channels for you or do you have to switch input sources on your TV when you go outside the 30-80 range?

The code is on your cable bill.

I found the code on my bill: WA0150, one of the King County codes. Its on the list so I called Comcast again. I got a very helpful CSR. After quite a bit of discussion and an attempt to load my two boxes, she said she would have to check with Technical Support and call me back. Almost a half hour later she called back. Her answer: my neighborhood is served by a pole that was inherirted from AT&T. It doesn't have the bandwidth needed to support the extra HD channels without eliminating something else. When they dump the analog channels sometime between January and March, they will be able to add the HD channels.

My wife has been complaining the recorded shows are starting late. I was able to confirm over the phone the clock is almost one minute slow. The CSR issued a trouble ticket to check the timing at the local switch.

I am also in the listed WA0150 Community, in Sammamish...I called once a couple days ago, and they said no, but I'll try again taiday and see what info I get.

I am also in the listed WA0150 Community, in Sammamish...I called once a couple days ago, and they said no, but I'll try again taiday and see what info I get.I am also in Sammamish (WA0150) and was told that we are not part of the early launch and that we will not receive the new channels until analog is dropped from our area somtime in 2009.
Oh well...

I called to ask. I'm WA0068 - Renton. Was told sometime between January and June for the new channels.

I am also in the listed WA0150 Community, in Sammamish...I called once a couple days ago, and they said no, but I'll try again taiday and see what info I get.

OK, I called again, and the csr said she shouldn't need to send a signal, but would, and did, and said "you're all set" ..no mention of me not being in the right part of the "community" I am at work now, and cannot verify until tonight.

While on the phone, asked several questions about the upcoming DTA boxes, and still not getting much definitive info - she did say the boxes will be required in Feb, even for TVs with a QAM tuner, but are available now. First 2 are free, then $1.99 after that. Did not know anything about each house getting one free "full service" box...or if the remotes were RF as opposed to IR...she did confirm that boxes could be hidden behind TV, which would tell me remote must be RF to work without line of sight?

Is there a manual for the DTA's and does it look possible to use one with an older (analog) Tivo unit? Does the DTA handle all channels for you or do you have to switch input sources on your TV when you go outside the 30-80 range?

There's a manual which explains everything pretty well. You can use this w/ a VCR so hopefully you could use it w/ your Tivo. W/ the remote, you get channels 2-79, 112, 115,116, 117-119,128,136,150,160,408,504 & FM channels 964-986. The only problem that I see is if you lose the remote, the DTA doesn't allow you to manually change the channels.
By the way, channel 30 is now working.

For those of you in the Seattle area with either QAM or HD boxes. 79.6 or box 99, is that signal 16:9 1080i ? Curious! Here it's showing up on 117.1022 16:9 480i...you switch over to an outdoor antenna where the picture is 1080i ... the difference is amazing.

CBC here (99 or 79.6) is 480i. Listed as 528:480 on the silicondust site. There is no CBC-HD here.

I love how I'm paying just as much for cable in Seattle (Greenlake) than are people on the East Side with all the new HD channels. Anyone else wonder if this was a response to FIOS being available in certain areas?

These channels better show up in February with the digital changeover, Comcast.

...Anyone else wonder if this was a response to FIOS being available in certain areas?I'd say this has nothing to do with it. FIOS is not available here in the boonies of North Bend, nor is it likely to be here in for forseeable future, if ever. We'd kill for a real phone company like Verizon - we're talking CenturyTel out here.

Yet we were one of the first Seattle-area systems upgraded with the new HD channels last week. I think it's more a matter of some parts of Puget Sound still having older, more bandwidth-constrained equipment left over from your pre-Comcast cable provider (AT&T, TCI, etc).

I'd say this has nothing to do with it. FIOS is not available here in the boonies of North Bend, nor is it likely to be here in for forseeable future, if ever. We'd kill for a real phone company like Verizon - we're talking CenturyTel out here.

Yet we were one of the first Seattle-area systems upgraded with the new HD channels last week. I think it's more a matter of some parts of Puget Sound still having older, more bandwidth-constrained equipment left over from your pre-Comcast cable provider (AT&T, TCI, etc).
Spot on methinks. Just today, here in Lakewood (the Tacoma lakewood 98498) we got the new channels. I live in the Pierce County rebuild area. Wish they had added MSNBC as most of the other news channels are now HD. :(

FoxNews is now in HD so starting Jan 2 my wife and I will get to see Hanity and Hanity in HD. (Sorry, the devil made me do that.) :rolleyes:

For the most part, do the channels just suddenly appear or have most had to call?

For the most part, do the channels just suddenly appear or have most had to call?

They just appeared for me (Bellevue) on 12/18. The two channels that were indicating "One Moment Please" for a few days are now OK (653 & 664).

Anyone actually getting guide data for the new channels on TiVo, or are we all stuck without it? I can tune the channels, I just don't have the guide data (and I'm pretty sure there's nothing Comcast could do about that if I call them, since it's in Tribune/TiVo's hands).

I was having this same problem -showed the new channels but no guide data on Tivo (in my case, Series 3). Called Comcast, no help. Called Tivo - they put a service ticket in with Tribune Media Services (the company that provides the guide data for tivo devices). Tribune should follow up with me to update my channel lineup.

You may want to try that as well - Tivo Support # is 877-367-8486

Here's a hefty update of the QAM list.

Changes:

* Addition of all basic cable channels (except Lifetime)

* Added C-SPAN3, Bloomberg Television, G4, PBS KIDS Sprout, and LMN

* Replaced KBSG with KIRO (FM)

* Deleted MoviePLEX (encrypted)

Did a scan on my QAM tuner and found all the channels except Lifetime. Many were on different numbers so had to line things up and re-label.

So basically, the city of Seattle has old cable lines and can't handle the new channels? That's brilliant. Keep charging us just as much as other people who get more HD content, Comcast. :mad:

I have dropouts. Both Audio and Video.. It's the weather. It was worse Yesterday.. I unplugged my DVR.. Waited 1 min.. Plugged it back in.. Things are back to normal now.

I take it back.. I am getting the dropouts again.. UGH.. I am getting tired of Comcast.. There is always a problem with something.

http://www.speedtest.net/result/378207025.png

Apparently, I had the bandwith for the new DOCSIS 3.0! And, last time I checked, it wasn't public!

http://www.speedtest.net/result/378207025.png

Apparently, I had the bandwith for the new DOCSIS 3.0! And, last time I checked, it wasn't public!

How do you know this is the new speeds and not the Speedboost?

Still no guide data for Tivo. As I recall, the last time we had a major HD channel upgrade it was a week or even two ( :eek: ) before the new data came up.

I don't have any active Season Passes on the new HD channels, so it's not a major pain, at the moment, but...

Still no guide data for Tivo. As I recall, the last time we had a major HD channel upgrade it was a week or even two ( :eek: ) before the new data came up.

I don't have any active Season Passes on the new HD channels, so it's not a major pain, at the moment, but...

Agreed, but at least one cable season premier for new HD is in January. e.g., Damages of FOXHD.

For the most part, do the channels just suddenly appear or have most had to call?

Some appeared . . . others did not . . . .but because I lost ESPNHD 1&2 (and other old HD) at same time I got new HD, I called Comcasts. After Comcast sent signal, I got full lineup of new and old HD.

Note: Comcast quized me for awhile about which old HD channels I lost. I lost at least 5 or 6, but only noticed the ESPNs before the call.

Have the DVR's improved at all in the last year? I have gone through too many failed receivers on DirecTV and am contemplating a switch back. Storage improvements?

There is only one channel I would REALLY miss from DirecTV, which is the Smithsonian HD channel. We watch that thing a ton.

Have the DVR's improved at all in the last year? I have gone through too many failed receivers on DirecTV and am contemplating a switch back. Storage improvements?
...

No storage improvements, which is why I'm contemplating switching to TiVo HD + expander.

No storage improvements, which is why I'm contemplating switching to TiVo HD + expander.

Well, nuts. I loved the tivo, but I like using on demand.

Well, nuts. I loved the tivo, but I like using on demand.

So do I, but with all the new channels and more disk space I don't think I'd miss it (no need for Mad Men in HD from On Demand since AMC-HD showed up).

http://www.speedtest.net/result/378207025.png

Apparently, I had the bandwith for the new DOCSIS 3.0! And, last time I checked, it wasn't public!
Comcast just does an awful job of bandwidth limiting and capping. I can get the same results and then 10 seconds later see huge latency (probably because someone else is doing a speedtest near me, heh). With TW back in Ausitn, their 15mbps service was exactly that, always, and their ping was totally consistent. With comcast my downstream varies wildly and my ping's all over the place.

I'd much rather have slower but consistent service, personally.

Doesn't DOCSIS 3.0 require a new modem to take advantage of the really high speeds? Recently my downstream has been a pretty steady 12 and upstream 5 (!!). It had been much higher down, but not steady. It appears that my 6/1 is now 12/2 (not sure where the 5 up comes from).

Still no guide data for Tivo. As I recall, the last time we had a major HD channel upgrade it was a week or even two ( :eek: ) before the new data came up.

So, this is kind of interesting. My TiVo guide now knows about (most of) the new channels, but they all have a 1 in front of the name. E.g. "1 E! HD." The exception is IFC HD (699) which it still doesn't know about -- it thinks that channel is MUSHDDM, but it is definitely IFC if I tune it. No actual program data for any of the channels. I had to manually go into the Channels menu to turn them on, there was no "you have new channels" message, so maybe it's in some limbo state. I dunno. Frustrating, but it's better to at least have them in the guide instead of having to keep referring to the PDF to remember what's on each channel.

Doesn't DOCSIS 3.0 require a new modem to take advantage of the really high speeds? Recently my downstream has been a pretty steady 12 and upstream 5 (!!). It had been much higher down, but not steady. It appears that my 6/1 is now 12/2 (not sure where the 5 up comes from).I think current DOCSIS 2.0 modems in theory can go up to somewhere around 40 mbps. Beyond that would require a 3.0 modem and multiple channels "bonded" together.

So, this is kind of interesting. My TiVo guide now knows about (most of) the new channels, but they all have a 1 in front of the name. E.g. "1 E! HD." The exception is IFC HD (699) which it still doesn't know about -- it thinks that channel is MUSHDDM, but it is definitely IFC if I tune it. No actual program data for any of the channels. I had to manually go into the Channels menu to turn them on, there was no "you have new channels" message, so maybe it's in some limbo state. I dunno. Frustrating, but it's better to at least have them in the guide instead of having to keep referring to the PDF to remember what's on each channel.

Same situation here, the channels are in the guide on my Tivo...but there's no guide data yet. Sucks that it takes Tivo/Tribune/Zap2it so long to get the updated channel information...then again, it's probably Comcast not bothering to let the guide providers know that they've made changes.

Spoke with Comcast again. Now they are telling me that I won't get the new HD channels until Feb.. LAME.. ugh..

How many HD channel's do you get with Direct TV at the same price? does anyone know?

Does anyone have any experience comparing the two?

So, this is kind of interesting. My TiVo guide now knows about (most of) the new channels, but they all have a 1 in front of the name. E.g. "1 E! HD." The exception is IFC HD (699) which it still doesn't know about -- it thinks that channel is MUSHDDM, but it is definitely IFC if I tune it. No actual program data for any of the channels. I had to manually go into the Channels menu to turn them on, there was no "you have new channels" message, so maybe it's in some limbo state. I dunno. Frustrating, but it's better to at least have them in the guide instead of having to keep referring to the PDF to remember what's on each channel.

This has been the problem for all Tivo owners, and likely other DVRs.

I got brave today and added a slew of the new Digital SD channels to my Vista Media Center setup (HDHomerun). FX, LMN, TNT, SciFi, A&E, Spike... etc.

I wonder how long these will last? If they do last, it will be a fair trade for MoviePlex... :)

Seattle, 98125

I think current DOCSIS 2.0 modems in theory can go up to somewhere around 40 mbps. Beyond that would require a 3.0 modem and multiple channels "bonded" together.
You can tell what Docsis version you have by looking at the modem log and checking the name of the TFTP boot file that is loaded when the modem reboots. Mine starts with d11 =Docsis 1.1

In case other people are confused like I was trying to figure out the new high speed internet plans since Comcast's website has tons of conflicting information.

I had a good discussion with a tech rep today that shed a lot of light on the differences between the two new low-end internet plans:

Base plan (called "Performance"): 16Mbps down, 2Mbps up
First speed tier for $10 extra (called "Blast"): 20Mbps down, 4Mbps up

Note that those numbers are supposedly sustainable as they don't include PowerBoost. Unlike what I thought, PowerBoost will boost the download/upload speeds more, but not by a factor of 2, so we shouldn't expect 40Mbps/8Mbps with blast (I am clocking 32Mbps/4.5Mbps right now on speedtest.net).

Of course, plans and services probably vary depending on location, so YMMV.

I got brave today and added a slew of the new Digital SD channels to my Vista Media Center setup (HDHomerun). FX, LMN, TNT, SciFi, A&E, Spike... etc.

I wonder how long these will last? If they do last, it will be a fair trade for MoviePlex... :)


Until Comcast says you have to get the DTA box later on in 2009. Don't forget, while analog 2 - 29 will remain the same, everything higher than that will require the DTA in order to receive 30 - 99 since they are being broadcast in digital.

Until Comcast says you have to get the DTA box later on in 2009. Don't forget, while analog 2 - 29 will remain the same, everything higher than that will require the DTA in order to receive 30 - 99 since they are being broadcast in digital.

The 30-99 channels are already being broadcast in digital (my QAM tuners can pick them up). Digital isn't the issue, it is whether not they are going to encrypt them - which everyone had different theories on (will they, is it legal, will the dta boxes have decryption capabilities, etc.).

BTW, I've mapped them in mythtv too - hope they stay around :)

We have the new HD channels on Bainbridge Island. Unfortunately, several of them are pixellated messes. I assume that's because Comcast is using compression to squeeze too many channels into too little bandwidth. Are others seeing similar problems?

For those of us who have not received the new channels, I'm puzzled by the double broadcast of ESPN & ESPN2 0n 173/174 and 623/624. We could have at least a couple of the new channels instead. Location:Ballard

For those of us who have not received the new channels, I'm puzzled by the double broadcast of ESPN & ESPN2 0n 173/174 and 623/624. We could have at least a couple of the new channels instead. Location:Ballard

Those are just remaps of the same signals, and don't take up more bandwidth.

We have the new HD channels on Bainbridge Island. Unfortunately, several of them are pixellated messes. I assume that's because Comcast is using compression to squeeze too many channels into too little bandwidth. Are others seeing similar problems?

FWIW, in during some of the past upgrades, there was some moderate to severe pixellization. It took a little while (less than a week) to get it worked out and I did not need to make a service all. I would give it a little time, but if the problem persists, then call.

BTW: My new channels came in perfectly and with full guide data. Nice upgrade for me.

I have yet to receive the upgrade in Bremerton (Kitsap County). However, during another scan (I do these frequently), I managed to find a Channel 75.0 (I own a Digital TV). This channel is blank, however I am aware that it is that Arts channel that most of you can see in Pierce & King counties. I'm sure it is elsewhere, too.

You can tell what Docsis version you have by looking at the modem log and checking the name of the TFTP boot file that is loaded when the modem reboots. Mine starts with d11 =Docsis 1.1
How do I look at the modem log? I'd like to check what version I have.

- Nevermind - I found out that you just go to http://192.168.100.1/ and then click on "Event Log". Mine says "SW Download INIT - Via Config file d11_v_dhg535_silver_c02.cm " so that must mean version 1.1 as you stated before.

I have another question. This is about the new HD channels. I live in zip code 98036 and I still don't have the new channels. Anyone else in the Lynnwood area have the new additional HD channels?

Are there any online TV listings sites that have the new channels with guide data? Not even Comcast's own TV listings online have it. I've also looked at TitanTV, Zap2It and Yahoo! TV. It's disappointing (though unsurprising) that TiVo doesn't have it yet, but if I could at least find listings online the channels would be usable. It's a bit surprising to me that Comcast apparently uses a different data source for their STBs and their online guide...

I am in WA0150, in the Bothell/Kenmore area, which is on the list to get the new channels. No new channels showing up yet on my HD Tivo, nor on my cablecard TV (just did a scan). Hopefully they show up soon.

... nor on my cablecard TV (just did a scan). ...

I also have a cable card. How does one do a "scan" (for new channels?)?

Tivopaul, have you gone into the channel listings and added the new channels? I have a TivoHD and had to manually add the channels to my listing/favorites listing.

Update for South King County and possibly a few more:
I stopped in at the Auburn office and picked up two free DC50X boxes and was told that come October 2009, analog will come to an end. I also changed my service from Digital Classic (which is now called Digital Preferred according to them) and when I got home I found that National Geo HD and Science HD are no longer authorized. No one in the office knows when the new HD channels will be operational.

No new HD channels in the South Everett area BTW. I only see the ESPN HD channels but none of these:

Ch. 517
Encore HD

Ch. 530
Starz Kids & Family HD

Ch. 531
Starz Comedy HD

Ch. 533
Starz Edge HD

Ch .620
Speed HD

Ch. 622
ESPNews HD

Ch. 649
WEtv HD

Ch. 650
Style HD

Ch. 651
E! HD

Ch. 652
Bravo HD

Ch. 691
TV One HD

Ch. 692
QVC HD

Ch. 693
G4 HD

Ch. 694
Bio HD

Ch. 695
Planet Green HD

Ch. 697
AMC HD

Ch. 698
LMN HD

Ch. 699
IFC HD

Ch. 804
In Demand PPV Events HD

Ch. 653
Lifetime HD

Ch. 655
Fox News Channel HD

Ch. 656
Fox Business HD

Ch. 657
CNN HD

Ch. 658
CNBC HD

Ch. 664
TBS in HD

Ch. 665
FX HD

Ch. 680
Cartoon Network HD

Ch. 681
Toon Disney HD

Ch. 690
Fuse HD

For what it's worth, the Comcast channel guide listing here: http://www.comcast.net/tv/tv-listings/?zipcode=98203 doesn't show any of the allegedly available channels. Seems odd that surrounding suburbs on even more remote areas do have them.

For what it's worth, the Comcast channel guide listing here: http://www.comcast.net/tv/tv-listings/?zipcode=98203 doesn't show any of the allegedly available channels. Seems odd that surrounding suburbs on even more remote areas do have them.

That doesn't list them for me either (as I mentioned a few posts up), even though I do have the new channels (WA0149), so I don't think it's related.

I am in WA0150, in the Bothell/Kenmore area, which is on the list to get the new channels. No new channels showing up yet on my HD Tivo, nor on my cablecard TV (just did a scan). Hopefully they show up soon.
I'm also WA150 and don't have the new HD channels. Comcast explanation: the "pole" (sp?) for my neighborhood is from Comcast predecessor (AT&T) and doesn't have the bandwidth to carry the additional HD channels. Only when they get rid of the analog channels will they be able to add the HD channels even though WA050 was supposed to be upgraded.

What are these "WA" codes and how do I know what mine is (zip 98037)?

What are these "WA" codes and how do I know what mine is (zip 98037)?

It's near the bottom of the back of your bill. Mine says:

Your Franchise Authority's Name and Address Is: City Of Bellevue, 450 110th
Ave Ne, Bellevue, WA 98004. Your FCC Community Unit Is: Wa0148. Please Do
Not Mail Payments To Your Franchise Authority.

I see. I'll have to look at my bill.

I did get them to "flash" the box remotely which didn't do anything (I read on other websites that some people had luck after asking for a box reset).

I'm getting the box swapped out for a different issue anyway although I doubt it's the box. I also got a message on it stating that the broadband speeds were doubling so I'm not sure it has anything to do with broadband issues but who knows.

Tivopaul, have you gone into the channel listings and added the new channels? I have a TivoHD and had to manually add the channels to my listing/favorites listing.

Yep, I looked there too....they aren't in there (yet)....

Generally in the past I haven't even had to do that step, though...new ones have just appeared in the guide for me.

I also have a cable card. How does one do a "scan" (for new channels?)?

Generall you just go into the setup menu of the TV and there will be an option to program/scan for channels.

Like I said, for me it didn't help...they aren't there yet for me. Not entirely sure, but I am thinking that when they are available in my area, this step won't even be necessary...they will just show up in the guide.

While it's nice having the new stations, it would be even better if Tribune/Zap2it/Tivo/Comcast would get their asses in gear and get the guide information updated. Two weeks later and all the new stations still show as 1 + the channel name, and there's no guide information.

Anyone know if Sammamish got these channels yet? Looking for confirmation before I go grab a new box. I don't want to waste my time otherwise.

Anyone know if Sammamish got these channels yet? Looking for confirmation before I go grab a new box. I don't want to waste my time otherwise.I was told that my area (in the north half of Sammamish) won't be getting the new channels for a few months.

While it's nice having the new stations, it would be even better if Tribune/Zap2it/Tivo/Comcast would get their asses in gear and get the guide information updated. Two weeks later and all the new stations still show as 1 + the channel name, and there's no guide information.

Aye. It was two or three weeks last time, as well. Worse yet, only certain ZIPs received the guide data then so you had to re-do Guided Setup with the ZIP that had it.

It didn't fully populate to all the ZIPs for well over a month. :mad:

The Puget Sound should be a better-than average tech-saavy and wealthy community so you'd think our Tivo penetration rate would be somewhat decent, which you would then think would mean we'd not have to wait weeks/months for data from Tivo/Tribune.

After this latest "Do I get the new HD channels or not?" fiasco (the answer being "not") I've finally succumbed and will be getting D* installed next week. I'm not really thrilled about it but I can no longer justify paying Comcast $100 a month for less HD content then I can get from D* for $55 a month for the 2 year contract (current promo and last day of the AAA deal). Since I'll still have Comcast for broadband am I correct in assuming that I'll still be able to pull in the locals over QAM? I'm hoping to use that for PBS in HD and if the dish goes out.

ERRRRRRRR!

All the new HD channels disappeared today. On phone with Comcast trying to figure out why. The guy seems to think I'm not suppose to have them in my area. UM...That hardly makes sense...

It was two or three weeks last time, as well. Worse yet, only certain ZIPs received the guide data then so you had to re-do Guided Setup with the ZIP that had it.

i.e., if you have a Tivo, be sure to post your zip, once you get guide data for the new channels.

first post. i havent read all of the previous posts before this page but wanted to confirm that the new channels are all working in snohomish county. specifically, marysville/smokey point.

This is not HD news, but MLB Network is available in SD on Channel 407 here in Sammamish. Hopefully the HD version arrives by the start of the baseball season.

Try 98004. It has guide for EncoreHD, ESPN News, and SpeedHD. . . . as for the other 20+ channels . . .wtf?

Hey everyone,

I'm in Seattle tonight (up from Portland) and am hoping to be able to catch tonight's Portland Trailblazers game on TV. The game is only on the new Comcast Sportsnet NW station (and my understanding is that it is blacked out on the NBA package up here in Seattle).

Does anyone know of a bar (or restaurant), preferably in the downtown area, that has Comcast (as opposed to satellite) and, thus, should have Comcast Sportsnet NW??? I have checked with Fox Sports Grill, Jillian's, and Sport - and all told me that they did NOT have Comcast Sportsnet NW (they might be wrong - but that's what I was told).

Hopefully it goes without saying that watching the game in HD on the best possible screen would be preferred! But beggars can't be choosers, I guess.

Thanks in advance for any ideas!

NBA? We don't need no stinkin' NBA.

(You won't find it in HD here, because we don't have it in HD. Go to a friend's house and watch it in glorious SD on channel 179.)

Really?! They don't put the HD events on even a temporary HD channel? In Portland, CSNNW is on channel 37 (SD). They don't have a dedicated HD channel (would be 737?) ... but they show the Blazers games on 788 (Mojo?).

Thanks for the reply. Anyone else have better news for me? (At least a place in the downtown area that might have Comcast?)

Maybe (but only if it was something important) they'd find a way to show it on an HD channel, but MOJO is NOMO, and FoxHDNW has the only part time HD channel I know of now. You're not in Kansas any more.

A Comcast technician was here the other day. I love it when you make an appointment to have them bring you HD boxes and they show up without them...

Anyway, he gave me a spiel about how who gets the channels depends on how old the serving your block is. So you could have an older node that can't handle the new channels until the SD channels are gone, while your neighbor in the next block is under a new node that can and he gets them fine.

He stated that older equipment is unlikely to get swapped for new equipment and that those of us under old nodes won't get the new HD channels until March or April when the bandwidth becomes available (nothing to do with the February switchover apparently).

Who knows.

A Comcast technician was here the other day. I love it when you make an appointment to have them bring you HD boxes and they show up without them...

Anyway, he gave me a spiel about how who gets the channels depends on how old the serving your block is. So you could have an older node that can't handle the new channels until the SD channels are gone, while your neighbor in the next block is under a new node that can and he gets them fine.

He stated that older equipment is unlikely to get swapped for new equipment and that those of us under old nodes won't get the new HD channels until March or April when the bandwidth becomes available (nothing to do with the February switchover apparently).

Who knows.

I had the same problem when Comcast came out a year ago. I told them precisely what types of connections I needed for my 2 tvs and they bring out the wrong thing...

Anyway, after complaining to them, I was told that at anytime you can go in person to their store in Redmond and swap out your DVRs for different ones. I have not tried this, but that's what they told me last year (2007).

I am in 98004 and nothing here for those channels. Just forced a network update and no dice, either.

The new HD channels seem to have disappeared in Issaquah sometime this afternoon - still in the guide, but tuning to them results in a "This channel should be available shortly" - enjoyed them while I had them.

...I was told that at anytime you can go in person to their store in Redmond and swap out your DVRs for different ones.
...

That is correct.

I am in 98004 and nothing here for those channels.

My bad. Try 98005. Just checked again, and still have Tivo guide info for same 3 channels.

The 30-99 channels are already being broadcast in digital (my QAM tuners can pick them up). Digital isn't the issue, it is whether not they are going to encrypt them - which everyone had different theories on (will they, is it legal, will the dta boxes have decryption capabilities, etc.).

BTW, I've mapped them in mythtv too - hope they stay around :)

I think it has been answered...maybe not in this thread. But yes it does sound like they will be encrypted. The PI did a story on this within the last month:

"3. Pay special attention if you get expanded basic cable.

Expanded basic cable customers will no longer be able to view channels 30 through 74, which include such stalwarts as ESPN, the Food Network and CNBC, unless they install special equipment. This applies to all expanded basic cable customers, even if they own a digital TV.

So if the special equipment is not installed, expanded basic cable customers would be able to see channels 2 through 29 and 75 through 99, but not 30 through 74. Comcast says 10 percent to 15 percent of its customers subscribe to this level."

On the other hand, maybe they'll keep them in the clear QAM for receivers such as my samsung STB and just not remap the channels to their more familiar numbers.

Only thing I've learned to depend on Comcast for is a monthly bill.

I think it has been answered...maybe not in this thread. But yes it does sound like they will be encrypted. .Comcast intends to encrypt them, but first they need a waiver from the FCC to enable encryption on these cheap little DTA devices - the ones they're giving people to make up for these analog channels going away. These are ultra-cheap cable boxes that don't have separate cablecards (as required by current FCC regulations). Until they get this exemption, expect these channels to remain in the clear.

Comcast intends to encrypt them, but first they need a waiver from the FCC to enable encryption on these cheap little DTA devices - the ones they're giving people to make up for these analog channels going away. These are ultra-cheap cable boxes that don't have separate cablecards (as required by current FCC regulations). Until they get this exemption, expect these channels to remain in the clear.

Sounds like they are gonna force me into the 21st Century and finally make me dump my VCR! Wonder how this affects my HTPC with a Fusion tuner card in it???

Sounds like they are gonna force me into the 21st Century and finally make me dump my VCR! Wonder how this affects my HTPC with a Fusion tuner card in it???As long as there is no encryption on the QAM channels, you'll get more digital (not HD) channels than you did a few weeks ago. If they encrypt, you'll get the equivalent of OTA plus the shopping / local access lineup.

A question for those with the new HD lineup. Does it include HDNET? Comcast signed with them back in September and it rolled out in Denver in December.

A question for those with the new HD lineup. Does it include HDNET? Comcast signed with them back in September and it rolled out in Denver in December. Nope, not here.

Hey all, still waiting for new tribune guide data on my tivo s3. Called tivo and the tech supp rep said that tribune is updating the seattle area "node by node". Sounds like it could take a while for the new guide data to reach all of the tivo users w/ the new HD channels. They said I should have mine within 48 hours, we'll see! If you are a tivo user with the new HD channels but NO guide data, be sure to call tivo tech support and have them open a help ticket.

Sounds like they are gonna force me into the 21st Century and finally make me dump my VCR! Wonder how this affects my HTPC with a Fusion tuner card in it???

Which model? I think most of the fusions do QAM. I have a fusion 5 lite and I've already using it with the new channels.

And I still don't think what will happen has been answered yet. Depends on a lot of different things comcast will try to do. And you can count on them not mapping these stations. they've had a few channels out there (although a lot of them shopping channels) in unencrypted QAM for a while that aren't sent with proper PSIP (mapping) information.

when it comes to the specifics, I wouldn't trust what's in those articles. They've been wrong many times before, and many of them have demonstrated a lack of understanding of how the technologies work anyway.

As long as there is no encryption on the QAM channels, you'll get more digital (not HD) channels than you did a few weeks ago. If they encrypt, you'll get the equivalent of OTA plus the shopping / local access lineup.

Exactly. So if things stay the way they are, I'll be happier and so will my HTPCs. I can map them and get my own guide data.

Here's a quick QAM list update. Changes:

* Changed affiliation of KING-DT 5-2/85-3 from Weather Plus to Universal Sports.

* Added Lifetime to 92-4.

* Noted that, when not encrypted, Sports iN DEMAND is found on channels 96-11, 96-12, and 113-X.

* Noted that, when not encrypted, Sports iN DEMAND is found on channels 96-11, 96-12, and 113-X.In Kitsap County, Channels 96-11 & 96-12 do not exist. They are located at 95-2 & 95-3.

I think it has been answered...maybe not in this thread. But yes it does sound like they will be encrypted.Here's what I can tell you. Information given by the Seattle PI and KING 5 was just them trying to sell false information (again) and cause a huge frenzy of panic to Comcast ... like they have enough already, right? Anyway, while we could wait until at least April before anything happens, Comcast's multiple ads that state "You don't have to do a thing" is apparently the truth.

At the same time, if they do go back on their word, Comcast would not be the first television provider with false advertising! I've caught DirecTV on multiple occasions with false advertising! One example is them saying "We over 80 channels in HD", when I know that 20 of them is sports networks in other regions! Seriously, tell me how I can get FOX Sports New England in Seattle! I'd love that, seriously!

Also, maybe I'm going off topic here, but did you guys hear that Charter Communications is filing (or has already filed) for Chapter 11? I find that funny since they used to provide Cable TV service here in Washington State (I'm on the border for Comcast and Wave Broadband).

Hey all, still waiting for new tribune guide data on my tivo s3. Called tivo and the tech supp rep said that tribune is updating the seattle area "node by node". Sounds like it could take a while for the new guide data to reach all of the tivo users w/ the new HD channels. They said I should have mine within 48 hours, we'll see! If you are a tivo user with the new HD channels but NO guide data, be sure to call tivo tech support and have them open a help ticket.

I'm getting the guide info on my TiVo but no channels. Called Comcast and they sent signals to my cablecards (twice) but still no dice.

I'm getting the guide info on my TiVo but no channels. Called Comcast and they sent signals to my cablecards (twice) but still no dice.

What zip code did you use to get the guide data?

(Duh! I suppose that's it in your name -- 98040.)

Can you just pick up CableCARDs from the local office? The rep on the phone said I could, but I've heard otherwise, that you need to schedule a tech to come install the cards for you.

If you can pick them up, are they pretty much just plug-n-play into a TiVo? Or do I have to get Comcast on the phone and "activate" them or something?

Can you just pick up CableCARDs from the local office?
...

I picked up an M card yesterday in Redmond (long line). After you go through the process of plugging it in you have to call Comcast (and wait for the next representative) so they can send a signal to the card.

In Kitsap County, Channels 96-11 & 96-12 do not exist. They are located at 95-2 & 95-3.

Falcon,

Thanks for the heads-up. I'll make a note of that on the next update. :)

I'm getting the guide info on my TiVo but no channels. Called Comcast and they sent signals to my cablecards (twice) but still no dice.

I tried, but 98040 doesn't have new HD channel guide data.

I picked up an M card yesterday in Redmond (long line). After you go through the process of plugging it in you have to call Comcast (and wait for the next representative) so they can send a signal to the card.
Cool, that sounds easy.

Just read up on M-cards, I didn't even realize they were available. Is support for them good in TiVo HD PVRs? It'd be cool to just pay for one card if there aren't any downsides.

Falcon,

Thanks for the heads-up. I'll make a note of that on the next update. :)Not a problem! In fact, quite a few of these channels are in different places. I will have to sit down one day and get my list updated.

I tried, but 98040 doesn't have new HD channel guide data.

I haven't tried 98040, but my Tivo got guide data for 2 more channels (now totalling 5) this morning for 98005. The 5 new channels with guide are:

EncoreHD
ESPN News HD
SpeedHD
StarZHD (new guide info as of today)
E! HD ((new guide info as of today)

Not sure which StarZHD got guide. I don't subscribe.

I haven't tried 98040, but my Tivo got guide data for 2 more channels (now totalling 5) this morning for 98005.
...

I should try that one -- 98008 isn't getting any of them.

I had to call Comcast to perform a hard reset on my Motorola cable box to have it get the new channels. All channels were accounted for after this. I also had them send activation signals to my CableCARDs. After rebooting, I could select the channels but they are all TBA for listings. They have had new channels slowly trickling in. As of this writing, I'm getting just a few of the channels including E! HD, Speed HD, ESPN News HD, and a couple of others. Most are still MIA. I'm in 98052.

Man, I still think it's messed up that not everybody can get the new HD channels right now! I can tell you that I've got lines here that might go as far back as the old TCI days!

Just got the message on my Tivo for the new channels, right before I'm going to bed on Sunday night after 2 holiday weekends. Nice timing! They are all just a black screen at the moment, so I'm rebooting the Tivo, but I suspect it's just a matter of waiting for them to finish up whatever they're doing. I'm in Mountlake Terrace - 98043.

Still nada on 98004 after a hard reboot and a network re-connect.

I'll likely repeat Guided Setup with the 98043 ZIP later this morning.

Can you just pick up CableCARDs from the local office? The rep on the phone said I could, but I've heard otherwise, that you need to schedule a tech to come install the cards for you.

If you can pick them up, are they pretty much just plug-n-play into a TiVo? Or do I have to get Comcast on the phone and "activate" them or something?

Chris - I purchased a refurbished Tivo HD and went to the Comcast office in North Seattle Saturday to pick up a cable card. No problems with that at all. I was in and out of the office in 5 minutes. I plugged it into the slot on the Tivo, called the Comcast number on my screen, was put in a queue and opted for the automated callback. I received a call within 5 minutes, gave the CSR the host id and data number and she said she would send a signal and it would take about 1 minute. After about a minute she said everything looked good so I tested channels and sure enough I have all the channels I'm supposed to for Digital Starter.

After reading so many unpleasant stories about this process, I was ready for anything but it couldn't have been simpler.

Hi all,

Just curious about charges for hooking up my Sony DH500 DVR. Comcast started charging me an additional $5.10 for a Digital additional outlet. This only happened when I requested a cable card for it. By the way it was installed by a Comcast tech. Is this the norm for all??


Thnaks
Ralph

Hi all,

Just curious about charges for hooking up my Sony DH500 DVR. Comcast started charging me an additional $5.10 for a Digital additional outlet. This only happened when I requested a cable card for it.
...

Do you have a Comcast box in addition to the Sony?

I just looked at my guide in Vista Media Center. I exluded the local HD's...

517 – ENCR
530 – STRZ4
531 – STRZ6
532 – STRZ1
533 – STRZ2
549 – HBO
620 – SPEED
621 – NFL
622 – ESPNNEWS
623 – ESPN
624 – ESPN2
625 – GOLF
626 – VS
627 – FOX
649 – WE
650 – STYLE
651 – E
652 – BRAVO
653 – LIFE
655 – FNC
656 – FBN
657 – CNN
658 – CNBC
660 – UHD
661 – PLD
662 – TNT
663 – HDT
664 – TBS
665 – FX
667 – APL
668 – DSC
669 – TLC
670 – AE
671 – HSTRY
672 – USA
673 – NGC
674 – HGTV
675 – FOOD
676 – SCIFI
677 – DISN
678 – FAM
680 – TOON
681 – TOOND
690 – FUSE
691 – TVONE
692 – QVC
693 – G4
694 – BIO
695 – GRN
696 – SCI
697 – AMC
698 – LMN
699 - IFC

Currently all of the new ones were showing a nickelodeon channel though. ZIP 98272

M>

Yes, I do, have their HD DGH3200 for the HDMI output.

However, I only have one card.

I believe each "digital outlet" charge includes a non-HD box or a cable card. Extra charge if you get a second card or an HD box (or DVR).

Chris - I purchased a refurbished Tivo HD and went to the Comcast office in North Seattle Saturday to pick up a cable card. No problems with that at all. I was in and out of the office in 5 minutes. I plugged it into the slot on the Tivo, called the Comcast number on my screen, was put in a queue and opted for the automated callback. I received a call within 5 minutes, gave the CSR the host id and data number and she said she would send a signal and it would take about 1 minute. After about a minute she said everything looked good so I tested channels and sure enough I have all the channels I'm supposed to for Digital Starter.

After reading so many unpleasant stories about this process, I was ready for anything but it couldn't have been simpler.
I had a similar experience, except I happened to visit their office when their computers went down so I was waiting a while. When I did get help they knew exactly what I needed and everything went very smoothly.

I still have the new guide data but not the new channels. :( Football's on anyway so I don't think I'll bother calling yet.

The new HD channels seem to have disappeared in Issaquah sometime this afternoon - still in the guide, but tuning to them results in a "This channel should be available shortly" - enjoyed them while I had them.

I'm in the same boat. To say this blows would be an understatement. Until today, I at least received some of the new HD channels. All the others gave me the "One Moment Please, Channel Available Shortly". Now all the new channels are syaing this. Sure is great having the channels in the program guide but not being able to watch them. It's Comcastic....

Wareagle:

Thanks for your info

Ralph

I am in West Seattle, zip code 98116. Does anyone know if the new HD channels are available here or have an idea when they'll be?

Thanks

I redid TiVo guided setup with 98043 instead of my 98008 and got guide listings for the new HD channels, except for Travel (654).

I redid TiVo guided setup with 98043 instead of my 98008 and got guide listings for the new HD channels, except for Travel (654).

I did the same and it works, but you must choose Comcast Snohomish as the provider. The channels still map the same as Comcast King County, so don't worry if you don't live in Snohomish County.

If you choose Comcast, it's the same as before with the channels not pre-selected and no guide data (at least in my experience). I also am not getting anything for 654, but it might just be delayed.

I'm in North Bothell, 98012 and my Tivo HD has slowly been getting guide data for all the new HD channels over the last few days. So many new channels... but when I tune to them they're all just black screens. :( Anyone in my zip with a similar problem or actual functioning new HD channels?

Universal Sports is now occupying channel 115.

I'm in North Bothell, 98012 and my Tivo HD has slowly been getting guide data for all the new HD channels over the last few days. So many new channels... but when I tune to them they're all just black screens. :( Anyone in my zip with a similar problem or actual functioning new HD channels?


I am in edmonds 98026 and I get the same thing. I am using Comcast Snohomish guide data.

I have just located the MLB Network on Channel 407! But, nothing new in HD!

I've recently noticed the Wheel of Fortune / Jeopardy hour is now in 16:9, but it looks more like enhanced digital than HDTV.

I was channel surfing this afternoon, and it seems that KCTS has removed Create from 112/9-3/82-3. There's no branding other than "PBS" and a "KCTS9" bug in the corner. The last show - Great Performances - and the current show - Carnegie Hall - match the that of the EAST coast feed of PBS-X.

Also, ESPN Full Court is unencrypted on channels 119-1 though 119-6. Comcast's website states that it's a free preview from 1-10/1-17.

I called customer support today to ask why the time is a minute slow. They said engineering is working on it, but there's no fix yet.

How hard can it be?

I'm in North Bothell, 98012 and my Tivo HD has slowly been getting guide data for all the new HD channels over the last few days. So many new channels... but when I tune to them they're all just black screens. :( Anyone in my zip with a similar problem or actual functioning new HD channels?My TiVoHDs were showing guide data for many of the new 600 series channels a couple days before they showed up on our Comcast DVRs. We get a couple messages each day or so from TiVo saying they've detected a change in the cable lineup, but they're now lagging woefully behind. There are 20 channels or so that the Comcast DVRs have complete listings for and are able to play and record that the TiVoHDs seem to know about - I can manually check their boxes in the Channel List, but despite being temporarily able to play, no guide data ever appears, they don't allow recording (even manually), and soon disappear again.

At this rate it could take several weeks before the permanent guide listings on the TiVoHDs match the listings of the Comcast DVRs.

...
At this rate it could take several weeks before the permanent guide listings on the TiVoHDs match the listings of the Comcast DVRs.

98043 is the best zip code I've found for the TiVo guide. It has all except channel 654 (Travel) listed.

98177 with Snohomish Comcast gives the same guide data. The key is to select Snohomish Comcast.

Another way to preview the listings is to go to tvlistings.zap2it.com and enter the zip code (yours, 98177, 98043, etc.).

98177 with Snohomish Comcast gives the same guide data. The key is to select Snohomish Comcast.

Another way to preview the listings is to go to tvlistings.zap2it.com and enter the zip code (yours, 98177, 98043, etc.).

Yeah, I check zap2it every few days but nothing seems to change.

The new HD channels just appeared here in Puyallup, 98372.

I called customer support today to ask why the time is a minute slow. They said engineering is working on it, but there's no fix yet.
I've had time issues for weeks now. Some days the DVR will be one minute slow and some days it will be correct. I went into my local Comcast office and their response was to blame the TVguide info provider, the tv networks, and besides...how do I know it's wrong? Their suggestion, set recordings to start early.

Their suggestion, set recordings to start early.Funny. They gave me the same suggestion.

Funny. They gave me the same suggestion.

I just got tired of it and replaced it with a TiVo HD.

Oddly enough I am seeing stuff starting around a minute early on my TivoHD, so could it just be Comcast's feed is running early?

Oddly enough I am seeing stuff starting around a minute early on my TivoHD, so could it just be Comcast's feed is running early?
Nope, I've got one of those clocks that connect with the atomic clock via shortwave setting next to my tv. The networks do sometimes start shows one minute early or late, but that's another story.

I just got tired of it and replaced it with a TiVo HD.


How are you liking the TIVO HD wareagle? Is this your first one?


I don't know if anybody had this last friday but me, but I kept getting cablecard errors through the HD. Must have been something on comcast end, I called and we figured out that the tivo was getting communication from comcast, but that nothing was getting out, so it kept erroring over and over........Worked fine a few hours later, then stopped working again...........Its been fine ever since. Hopefully this doesn't happen very often.

I was hoping it was a sign of me getting the new channels, or HD "jumpstart" as the CSR called it, but no go on that one.

I've been using my TiVo HD since Feb08 with a Comcast Multi-Stream card. No problems. And, I just got the new HD channels in Lake City, 98125. :)

How are you liking the TIVO HD wareagle? Is this your first one?
...

It's the first one, and it's great, although I probably would've been happy to stay with the 3416 if I could've expanded the storage. It would be nice if the guide at 98008 got the new HD channels. I'm still with 98043 and missing data for Travel (654).

It's the first one, and it's great, although I probably would've been happy to stay with the 3416 if I could've expanded the storage. It would be nice if the guide at 98008 got the new HD channels. I'm still with 98043 and missing data for Travel (654).


Glad to hear it, ive had the TIVO HD for about a year, waited until my warranty was up to put a 1TB AV drive in there. Its great. Im assuming that you got the HDXL if were talking about expanded storage?

Only problem I have the the TIVO is not even the device, but that Comcast makes me feel like an outsider. Anytime I call I hear, oh of course you have cablecards, thats the problem.............do the CSRs not realize that their comcast boxes have cablecards as well, they are just fixed in the back.

Anyway enough ranting.......enjoy. Netflix is fun on there too.

I've recently noticed the Wheel of Fortune / Jeopardy hour is now in 16:9, but it looks more like enhanced digital than HDTV.

It's definitely not HD. The eyes do not lie. :D

I like it better than 4:3 though.

Has Sammamish (98074) been turned on yet?

I've been using my TiVo HD since Feb08 with a Comcast Multi-Stream card. No problems. And, I just got the new HD channels in Lake City, 98125. :)

Even though I got the "Lineup Change" message on my TiVo Jan 9th, and made several recordings, I just LOST Bravo HD TBS HD and FX HD!
I called Comcastic, and the CSR said they were just "testing" the channels... :rolleyes:

At precisely 4:00am, my cable box had reset just out of nowhere. Seeing that my TV is also connected as my computer screen, my Comcast HD-DVR box is right here. I heard the click of the box turning off, and I looked down to find the clock off and everything. The box quickly rebooted and found the guide reset.

I quickly went to the area of the new channels (620) to find ... absolutely nothing new! What was the deal on that one?

That seemed to happen to one of my boxes as well. I woke up this morning and the clock said "12:00". However, once I turned it on it corrected itself to the current time. Like thefalcon2k, I went channel surfing in the hopes that the reset somehow was a sign from The Almighty Comcastic One that my home had been blessed with new HD channels.


Alas, I was not so lucky.

At least I know I wasn't alone in that, LOL! But, that still begs the question ... what happened at 4:00am this morning?!

It's the first one, and it's great, although I probably would've been happy to stay with the 3416 if I could've expanded the storage. It would be nice if the guide at 98008 got the new HD channels. I'm still with 98043 and missing data for Travel (654)."First one" is right. Once you get into the streaming thing (room-to-room, Netflix, TTG (recommend pyTivo (http://pytivo.armooo.net/) for uploading)), it won't be just the roomier hard drives that'll have you wanting more.

Besides, my TiVoHD's have never missed a recording or screwed one up. Wish I could say the same for the 3416's.

I'll try your suggestion of zip code 98043 for the rest of the guide data - I can live without the Travel channel for now.

I'm seeing a lot of posts concerning TIVO boxes/service. Although TIVO appears to be very attractive, how do the costs compare? I currently have one Comcast DVR, a Comcast HD box, a HD TV with QAM only, two analog TV's with DCT700 boxes, and one analog TV plugged into the wall (rarely used). I subscribe to Comcast Digital Classic/Preferred with Internet service. How does it all cost out with TIVO subscription fees compared to rental fees with Comcast including the purchase of a TIVO box?

Well in my case my Comcast bill went down $8 a month when I exchanged my HD DVR for a CableCard. And I pay $16 a month for my TivoHD and three years of service. So, in the end, my "bill" went up $8 a month.

But considering that everything works and works well, that's a small price to pay. iGuide/SARA was a disaster to navigate and to program and because of that I often missed shows. With Tivo, no such worries.

I had hoped Comcast/Tivo would be deployed to Seattle within three years of me buying my TivoHD so I could just switch back when my three-year pre-paid service contract expires, but I believe after some 12 months since it was first deployed it's barely out of New England and still buggier then a bait box. So chances are I'll need to continue my Tivo service at $15 a month or whatever they charge for the month-to-month service, but again, since it works, I'm happy to pay that.

I've received several messages on the TiVo that there are new HD channels available, but when I try to tune to the channel it's not there. I finally had some time to wait on hold, so called Comcast....20 minutes later the call was finally answered and I was told that the new HD channels won't be active for Seattle until July:(

I think I may have set my TiVo to another zip code last year when I wasn't getting guide data when the HD channels for UHD, TNTHD, etc were activated. So I'm guessing that's why I've gotten the guide data and channel activation messages even though Seattle doesn't have the new channels yet.

I asked the question about whether the channels were really active for me via Comcast's "submit an email question" option on the website, but got back a message that due to security concerns they couldn't answer my question via email and I'd have to call. Really, a security concern? What possible security concern could prevent them from telling me if a channel was really active??? So instead I had to sit on hold for 20 minutes for a question that could have easily been answered via email.

edit: Just checked, and I didn't change the zip code on the TiVo, so don't know why I'm getting the new channel available messages, but Comcast says the channels aren't active? Anyone else in 98109 with the new HD channels?

I've been using my TiVo HD since Feb08 with a Comcast Multi-Stream card. No problems. And, I just got the new HD channels in Lake City, 98125. :)

That seems hard to believe given all the chatter about "no new Seattle HD until July". What are your nearest cross streets? I'm also in 98125 near Sand Point way and 110th.

I must have pushed the wrong remote button because I got a message on the screen (from my Motorola 6200) that told me to
Immediately call Comcast and tell them that I had received "Error Number 4"!

Is this an IBM 360 message? Since I did not call, will I go to bed without supper? The box continues to work as usual.

Does anyone know what this means?
sam

For the Tivo users out there, both the channels and guide data are up and running for zip 98034 (Juanita/Kirkland)....including the Travel channel.

After checking the schedule on the Tivo site, I did a guided setup for my zip code (had been using 98043), then chose Comcast as the provider (not Comcast Jerald). Once done, I had to add the channels to my favorites list, but all the info is there.

3 messages from TiVo over the last week... 14 new channels (with listings). All are blank in Lake City, 98125!
Comcast CSR said I may have to wait for the "Digital Transition" before I get them... does this mean wait until June (if Obama has his way)? :confused:

I'm seeing all the new HD channels in my guide here in 98103, including program data, but all I get are black screens. I have a Tivo HD. Did a reset with no effect. Anyone in this zip with access to the channels? Do I need to upgrade my CableCard? Are these dumb questions that have already been answered? ;)

...
Comcast CSR said I may have to wait for the "Digital Transition" before I get them... does this mean wait until June (if Obama has his way)? :confused:

Not that transition, but the Comcast transition of extended basic analog to digital -- the one that will require use of a DTA to receive extended basic Comcast cable and will free up bandwidth, not the one that ends over-the-air analog broadcasts.

3 messages from TiVo over the last week... 14 new channels (with listings). All are blank in Lake City, 98125!
Comcast CSR said I may have to wait for the "Digital Transition" before I get them... does this mean wait until June (if Obama has his way)? :confused:

OK, so you didn't actually HAVE the new HD, just a Tivo message - that makes more sense. We unfortunate Seattle residents are victims of grandfathered hardware left over from the old days of cable before Comcast. This means we won't get more HD until Comcast turns off some analog channels to gain bandwidth for HD. When Comcast "upgraded" the Seattle nodes they did not do a 100% job, unlike many areas outside Seattle which have all new hardware capable of much higher throughput. Those lucky people are not bandwidth limited and are getting more HD right now.

It's Comcastic!

Hi everyone -

I think i might need some help i live in Auburn 98092 and i' not showing any of the new chanels i have a Motorola dch3416. How do i get the new channels any advice will me helpful

Andy

Hi everyone -

I think i might need some help i live in Auburn 98092 and i' not showing any of the new chanels i have a Motorola dch3416. How do i get the new channels any advice will me helpful

AndyJust read the earlier posts.

I'm seeing all the new HD channels in my guide here in 98103, including program data, but all I get are black screens. I have a Tivo HD. Did a reset with no effect. Anyone in this zip with access to the channels? Do I need to upgrade my CableCard? Are these dumb questions that have already been answered? ;)

All we (TiVo) users can do is wait... :(

All the program data was just added to Burien (98148) yesterday on my TivoHD. The actual channels are not received yet though. Hopefully they will be turned on in time for the 24 Hours of Daytona next weekend :)

3 messages from TiVo over the last week... 14 new channels (with listings). All are blank in Lake City, 98125! Comcast CSR said I may have to wait for the "Digital Transition" before I get them... does this mean wait until June (if Obama has his way)? :confused: It's unrelated to the Federally-mandated broadcast OTA digital transition. Comcast is migrating channels 30 through 70 from analog to digital.

To be more specific:

32 Limited Service channels currently offered in analog (numbers 2 to 24, 26 to 29, 75 to 78, and 99) will remain in analog. The other digital-only Limited Service channels (25, 79, 104 to 117, 119) will remain digital-only.

40 Expanded Basic channels (numbers 30 to 70) currently offered in analog will disappear from analog and become digital-only.

I understand that. What the CSR was refering to (as mentioned in an earlier post), is that some parts of Seattle do not have the capacity for the extra channels until they drop the analogs (30-70), which may be a while!
bummer :mad:

I understand that. What the CSR was refering to (as mentioned in an earlier post), is that some parts of Seattle do not have the capacity for the extra channels until they drop the analogs (30-70), which may be a while!
bummer :mad:

I see your :mad: and raise you :mad::mad::mad::mad:

I call. I have :( :( :( :( :(
Read 'em and weep...

All the program data was just added to Burien (98148) yesterday on my TivoHD. The actual channels are not received yet though. Hopefully they will be turned on in time for the 24 Hours of Daytona next weekend :)

I live in 98148 - so I'm wishing...hoping...wishing...hoping...

Full House!!!

:mad::(:mad::(:mad:

...sorry, couldn't help myself. :p

I call. I have :( :( :( :( :(
Read 'em and weep...

Full House!!!

:mad::(:mad::(:mad:

...sorry, couldn't help myself. :p

:(:mad::confused::mad::(

Royal Flush, my friend!

After a slow trickle of new HD channels on my TiVos -- only about half of them, on Friday it looks like the remaining missing new HD channels all popped in en masse. I'm in 98052.

I call. I have :( :( :( :( :(
Read 'em and weep...

I see your :mad: and raise you :mad::mad::mad::mad:

:(:mad::confused::mad::(

Royal Flush, my friend!

How sad! We've been reduced to playing Emoticon Poker while waiting for our new channels!!! :eek:

edit: Just checked, and I didn't change the zip code on the TiVo, so don't know why I'm getting the new channel available messages, but Comcast says the channels aren't active? Anyone else in 98109 with the new HD channels?

Same story for me in 98115 -- TiVo reported new channels, but trying to tune to them gives me a black screen and a "you need a CableCARD for this channel" TiVo message.

I called Comcast and he reset my "box" (ie my CableCARD) a few times, though I never saw a blip in service on my end. Finally it sounded like he did a full reset (he said it would "turn off for a couple minutes" and then take 40 minutes to repopulate all my channels), but absolutely nothing happened on my end.

Still don't get the channels. I don't think Comcast is providing them in this area, but CSRs don't seem to have a clue. The guy I talked to knew exactly where I was located and didn't bat an eye when I talked about the new channels I was supposed to have.

This is the most bungled rollout of new channels I've ever seen.

It's not entirely Comcast's fault that Tivos are listing the channels before they are available. It is bad that they aren't prepared for questions about the new channels yet. The first rollout was about a month ago. You'd think they'd have a map, or list of areas that have them for the CSRs.

98043 got the travel channel and I assume the rest of the channels they missed added to the Tivo listings the other day. Still blank screens for me though.

...This is the most bungled rollout of new channels I've ever seen.For just this reason, it's a good bet that Comcast wanted to hold off adding new channels until they were able to drop analog and make the new channels available everywhere in Western Washington. However, Comcast is probably bleeding a lot of high-end customers to FiOS and felt obligated to do something now to slow the defection rate, even at the expense of creating a lot of confusion for several months.

Hopefully we will start hearing news soon about DTAs being deployed and analog being dropped in parts of the Seattle area. I was told we will be seeing about 60 new HD stations (not just the 29 made available in areas with sufficient bandwidth) once the expanded basic analog signals are dropped.

I was told we will be seeing about 60 new HD stations (not just the 29 made available in areas with sufficient bandwidth) once the expanded basic analog signals are dropped.So, do you think that instead of the 29 new channels that aren't available in the Seattle area, they could just add all 60 at once?

So, do you think that instead of the 29 new channels that aren't available in the Seattle area, they could just add all 60 at once?I would think it's possible, but who knows what Comcast's schedule is?

I am very interested in when Comcast's analog shutoff will begin and end. The original article in the Seattle Times was pretty vague about the start of Comcast's analog shutoff. Presumably DTA boxes will begin to be available in an area for several weeks, maybe even a couple of months, before analog gets shut off. Until we start hearing about the arrival of DTA boxes, we are probably some time away from seeing new channels.

...Until we start hearing about the arrival of DTA boxes, we are probably some time away from seeing new channels.

I picked up a DTA in Redmond Jan. 3, and a friend picked up a couple in Auburn Dec. 29.

I figure there are about 45 analog channels to be eliminated. Allocating 5 to the digital versions should leave room for around 80 HD's, even without 3-packing. Who knows what the plans are, though!?

It's not entirely Comcast's fault that Tivos are listing the channels before they are available. It is bad that they aren't prepared for questions about the new channels yet. The first rollout was about a month ago. You'd think they'd have a map, or list of areas that have them for the CSRs.

98043 got the travel channel and I assume the rest of the channels they missed added to the Tivo listings the other day. Still blank screens for me though.


They may not have a map, but the CSR's knew what I was talking about and definitely knew it was not in my area, they called it the HD "jumpstart", and would not give me a concrete date when it would be added.

I picked up a DTA in Redmond Jan. 3, and a friend picked up a couple in Auburn Dec. 29.

I figure there are about 45 analog channels to be eliminated. Allocating 5 to the digital versions should leave room for around 80 HD's, even without 3-packing. Who knows what the plans are, though!?I'm glad to hear that Comcast has the DTAs in stock. I'll be more excited when they start pushing them aggressively at existing customers. You know that there will need to be a lot of that before Comcast can start pulling analog signals from their lineup.

I wonder if the proposal to postpone the OTA analog shut-off to June 12 will affect Comcast's schedule? Back in December, Comcast agreed to delay migration of analog channels to digital until March 1. Will Comcast be pushed to extend the freeze on analog migration back to July? The original agreement said the freeze did not apply to analog migrations that had been announced prior to December 10. Seattle's transition was announced prior to December 10, so maybe the OTA analog shut-off delay is a non-issue, although I suspect that Comcast had hoped to use the confusion over the OTA shutoff to reduce backlash over its own analog shutoff. Maybe Comcast will choose to delay to keep their migration concurrent with the OTA shutoff?

If there are any Comcast insiders lurking around this thread, your insights would be appreciated.

I picked up a DTA in Redmond Jan. 3, and a friend picked up a couple in Auburn Dec. 29.

I figure there are about 45 analog channels to be eliminated. Allocating 5 to the digital versions should leave room for around 80 HD's, even without 3-packing. Who knows what the plans are, though!?

After several cable outages during the snow and reading here about Comcast resetting the box to add the HD channels, I called and was informed since I had two TV's plugged into the wall (without a box), would I like to have DTA boxes sent out? The reset didn't work as the legacy wiring in my neighborhood wouldn't support the additional channels until the analog channels were removed. I asked if the QAM channels would still be good after the conversion and after checking with a supervisor the CSR told me they would still be good. I agreed to have them send out the DTA's and a week later they arrived UPS with no additional charge. The DTA's are stored for now until/if they are needed after the conversion.

Did Q13 just cut off for anyone else near north Lake Washington?

Ugh, right in the middle of 24. :mad:

Did Q13 just cut off for anyone else near north Lake Washington?

Ugh, right in the middle of 24. :mad:Q13 is fine here in Bremerton.

Also, after reviewing the news article from KING 5, we won't see any push from Comcast for the DTA boxes until at least April or May. And, I don't know why, but when that time comes, I think it'd be fun to watch them black those out, HA HA!

On top of this, after doing a ClearQAM scan in Bremerton (Kitsap County), I have located the NASA channel on Analog channel 77. This has not been placed on digital converters as of yet.

... The DTA's are stored for now until/if they are needed after the conversion.

I strongly recommend that you "install" one (or both) early because you will have to go through the phone call and hit. Do not wait until everyone calls at the same time. I had to have several hits and had to move the box to a separate outlet before it took!
sam

Also, after reviewing the news article from KING 5, we won't see any push from Comcast for the DTA boxes until at least April or May. And, I don't know why, but when that time comes, I think it'd be fun to watch them black those out, HA HA!Thanks for mentioning this. I hadn't seen this KING5 story previously.

The text version of the story doesn't give a date, but at the end of the video of the story (http://www.king5.com/video/?z=y&nvid=311414) the anchorlady says that affected folks won't need to deal with the change until "April at the earliest."

Assuming that the information in the story is correct, it's not clear to me whether April represents the date at which Comcast begins to push boxes hard or whether that's when they begin shutting down analog in some parts of their footprint. I would guess the latter, but who knows?

Thanks for mentioning this. I hadn't seen this KING5 story previously.

The text version of the story doesn't give a date, but at the end of the video of the story (http://www.king5.com/video/?z=y&nvid=311414) the anchorlady says that affected folks won't need to deal with the change until "April at the earliest."

Assuming that the information in the story is correct, it's not clear to me whether April represents the date at which Comcast begins to push boxes hard or whether that's when they begin shutting down analog in some parts of their footprint. I would guess the latter, but who knows?

Does anyone know how to voice our concern so Comcast can't get FCC's approval to encrypt the digitial CH 30+?

Does anyone know how to voice our concern so Comcast can't get FCC's approval to encrypt the digitial CH 30+?I honestly don't mind this at all! Seeing as I am already for this situation, I would love to get 60+ new HD channels!

Does anyone know how to voice our concern so Comcast can't get FCC's approval to encrypt the digitial CH 30+?

It hadn't made sense to me that they would un-encrypt the digital versions of channels 30-70 (just last month), just to re-encrypt them.

It sounds as if they're not going to:

http://www.lightreading.com/document.asp?doc_id=162884

(Pure supposition past this point...) Since a limited cable customer has a wide band filter on the line that is blocking channels 30-70, it would make sense that the unencrypted digital feeds of channels 30-70 will eventually live in that range, once their analog counterparts are gone. That would filter those clear QAMs from limited basic customers, leave them clear for standard basic/digital starter customers, and not run afoul of the FCC's rulings on componentized conditional access/encryption modules.

OK, so I had talked to a CSR regarding the mysterious NASA TV channel appearing on channel 77. FYI, I called because the channel was not appearing on my digital cable guide.

Anyway, what I was told was quite surprising. In fact, the CSR was just as confused as I was when I said I was where I was. In fact, she was so confused, I had to repeat my situation more than twice, HA HA!

Situation = Scanning channels to program digital TV because sound and video are not compressed compared to using a digital cable converter.

At first, the CSR thought that I was picking up a digital feed of the NASA channel (which is available on UW2 ... which that isn't in my area). Then, when I explained that I even connected an analog television from the wall to the TV (removed box temporarily) and still got it ... she was finally on the same page as I was!

After being on hold for about 5 minutes while she talks to someone who would understand the situation better than she did, she comes back to tell me, and I quote ... "you are not supposed to get that and I have no idea why you are!" What's even more funny is that no CSR was aware of the situation and was reported to someone who is in control of the channels. I have now gone 48 hours that I have been aware of this channel, and even after that call, I still have it!

The CSR was nice enough to add that I was very interested in the NASA channel and I wanted to keep it.

And, yes ... I do have a friend who can back me up on the situation. He also had NASA on 77 here in Bremerton on an analog TV ... just to prove it was no glitch in my area/node.

But will you watch the channel?

...(Pure supposition past this point...) Since a limited cable customer has a wide band filter on the line that is blocking channels 30-70, it would make sense that the unencrypted digital feeds of channels 30-70 will eventually live in that range, once their analog counterparts are gone. That would filter those clear QAMs from limited basic customers, leave them clear for standard basic/digital starter customers, and not run afoul of the FCC's rulings on componentized conditional access/encryption modules.Personally, I doubt they'd go back to filters/traps for this. Truck rolls are very expensive, something Comcast is trying to avoid. They are clearly going to try to encrypt these if possible. At this point they're waiting to see who the new administration's FCC commissioners are, and when/how to file their waiver request.

Personally, I doubt they'd go back to filters/traps for this. Truck rolls are very expensive, something Comcast is trying to avoid. They are clearly going to try to encrypt these if possible. At this point they're waiting to see who the new administration's FCC commissioners are, and when/how to file their waiver request.

For the case that Limited cable can also get the Comcast broadband and phone, I'd also image that Comcast moving away from traps but simply encrypting the digital starter channel for their own benefit to save on equipiment and pushing out their own on-demand stuff to people don't want them.

Personlly I'd like to avoid any add-on Comcast equipment if all possible and I hate cablecards.

Has anyone else been unable to watch games listed for Fox Sports NW HD lately? For the last week or so whenever I turn it on for a listed HD event, the screen is just black. All of my other HD channels work fine.

But will you watch the channel?Of course I will!

Has anyone else been unable to watch games listed for Fox Sports NW HD lately? For the last week or so whenever I turn it on for a listed HD event, the screen is just black. All of my other HD channels work fine.

The last time they had something scheduled on 627 (NCAA basketball over the weekend?) I was able to get it.

I just wish there was more content on that channel. Seems like most of the week is "off air" on the channel guide. Just seems like such a waste of potential.

I'm surprised that FSN doesn't go HD 24/7 ... unless it's Comcast who won't do it!

It's unrelated to the Federally-mandated broadcast OTA digital transition. Comcast is migrating channels 30 through 70 from analog to digital.

To be more specific:

32 Limited Service channels currently offered in analog (numbers 2 to 24, 26 to 29, 75 to 78, and 99) will remain in analog. The other digital-only Limited Service channels (25, 79, 104 to 117, 119) will remain digital-only.

40 Expanded Basic channels (numbers 30 to 70) currently offered in analog will disappear from analog and become digital-only.


Wow, this sucks. I didnt know about this. I watch TV with my older Tuner card in my PC. Sucks now that this wont work. Is the DTA box the same as the ones for OTA? or do you have to get the DTA box from Comcast? I'll need like 6 of them Is there a charge for these or do I just call comcast and aske them to send me a bunch?

Wow, this sucks. I didnt know about this. I watch TV with my older Tuner card in my PC. Sucks now that this wont work. Is the DTA box the same as the ones for OTA?
The OTA digital to analog converter boxes are similar to the cable Digital Terminal Adapter (DTA) but are not interchangeable. The OTA converter won't work with cable and the cable DTA won't work with over the air. Aside from that they are very similar. They both convert ATSC digital signals to NTSC analog signals. The main difference being that the OTA converter box converts ATSC 8VBS and the cable DTA converts ATSC QAM.
or do you have to get the DTA box from Comcast? I'll need like 6 of them Is there a charge for these or do I just call comcast and aske them to send me a bunch?
Yes, you will need to request the DTA box(es) from Comcast. I think Comcast has mentioned that they will offer up to three DTAs for free but charge for every unity after that.

I just wish there was more content on that channel. Seems like most of the week is "off air" on the channel guide. Just seems like such a waste of potential.

Oh sure... first you want all these extra HD channels, NOW you want them to have content, sheesh! :D

Comcast's new marketing strategy: Roll out "bazillions of new HD channels" and then fill them with black screens (in vivid high definition of course).

Still no new HD channels here in my section of North Kitsap. Yet comcrap still stuffs my bills with flyers and sends me special mailers touting the new HD lineup. Hello comcast, ever hear of using your customer database to actually target those flyers to the households that ARE getting the new channels? Since I'm helping to pay for all the extra mailings via my cable bill, it would be nice to know the money is not being wasted. Right hand, meet the left hand.

Oh sure... first you want all these extra HD channels, NOW you want them to have content, sheesh! :D

I like the constant barrage of messages on my TiVo HD... at least I know somebody's there... :rolleyes:

Keep up the stellar job Comcast! :p

Still no new HD channels here in my section of North Kitsap. Yet comcrap still stuffs my bills with flyers and sends me special mailers touting the new HD lineup. Hello comcast, ever hear of using your customer database to actually target those flyers to the households that ARE getting the new channels? Since I'm helping to pay for all the extra mailings via my cable bill, it would be nice to know the money is not being wasted. Right hand, meet the left hand.Yeah, that's why they have computer glitches with their analog feeds (supposedly). Hence the NASA TV notes on the last page!