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andyross63
07-15-10, 04:03 PM
The City of Chicago is scheduled to get the new A28 guide next week (the week of July 19).

http://blog.comcast.com/2010/01/new-guide-makes-watching-tv-even-better.html
I wonder if it will be the common 78.44-A28, or the newer 78.53-A28, which seems to have some bug fixes.

http://www.dslreports.com/forum/r24471370-IGuide-A28-Maintenance-Release

Jacktheg
07-16-10, 05:49 PM
I signed in July 2009 and when I called I was told no deals exist. I then called into the customer retention department and no deal. Then sent an e-mail and was again told no deal. Looked into uVerse but their HD is supposed to be weak. So watching for new deals and hoping. Cancelled HBO so make sure you do that.

vj9999
07-16-10, 09:25 PM
I signed in July 2009 and when I called I was told no deals exist. I then called into the customer retention department and no deal. Then sent an e-mail and was again told no deal. Looked into uVerse but their HD is supposed to be weak. So watching for new deals and hoping. Cancelled HBO so make sure you do that.

I have been with Comcast forever (it seems). Whenever my bill seems to get out of control I call up retentions and they have always been helpful. Last month I was able to get HD Premier triple play at new subscriber rate. This is what my bill says:
HD Premier Bundle Xf 07/01 - 07/31 199.99
Includes: Digital Premier HBO STARZ
Showtime Cinemax Sports Entertainment
Package Included Video Equipment High
Speed Internet and Digital Voice Unlimited
Sureprice HD Premier Xf -40.00
Total XFINITY Bundled Services $159.99

Big Bears Fan
07-17-10, 01:13 AM
What is your internet speed ? I signed up for same thing same price. Also did you get a contract for 12 months with an offer for 200 dollars for 24 months ?

metropole
07-18-10, 06:14 PM
I'm looking for some help with CableCard pricing.

I have currently one tuner with CableCard. The card is free.
How about if I get a second one for a second tuner in the same PC?

How about M-Card? Is the first one free? How many streams?

Joe The Dragon
07-18-10, 08:34 PM
I'm looking for some help with CableCard pricing.

I have currently one tuner with CableCard. The card is free.
How about if I get a second one for a second tuner in the same PC?

How about M-Card? Is the first one free? How many streams?

maybe the $1.50 tivo card 2 fee?

can you tuner do M card so you just need 1?

nealgrof
07-20-10, 12:03 AM
Comcast really p'd me off tonight. I was watching Treme on-demand, marked available until 7/19, today. I watched ep. 7 at 7:00p, went to watch ep. 8 at 7:45p.

Gone. No longer on the list. Customer service was no help. She didn't care if I wanted to cancel, she was ready to do it for me.

Now, I know today is the 19th, the last day. It said so. But to yank it before the end of the day? Is this standard? I've only had On-demand for a few months.

Mr.Victor
07-20-10, 12:31 PM
I've had a DCH 3416 for a couple of years now (got it new) and haven't had too many problems. Last week it started acting up. It now takes multiple presses of a button on the remote to get it to work. Example: to get to channel 188 I have to press 1-8-8-8, very slowly. Sometimes it works and sometimes it takes me to channel 1 (On Demand). It can take 5 minutes to get through the guide. I've tried new batteries and a new remote. Any ideas on what's wrong?

andyross63
07-20-10, 03:55 PM
I've had a DCH 3416 for a couple of years now (got it new) and haven't had too many problems. Last week it started acting up. It now takes multiple presses of a button on the remote to get it to work. Example: to get to channel 188 I have to press 1-8-8-8, very slowly. Sometimes it works and sometimes it takes me to channel 1 (On Demand). It can take 5 minutes to get through the guide. I've tried new batteries and a new remote. Any ideas on what's wrong?
Have you power-cycled the box? (Unplug for a minute, then plug back in.) I had mine get hellishly sluggish to the remote, and a reboot fixed it.

skashyap
07-20-10, 06:43 PM
Does anyone has info on AnyRoom DVR launch in Chicagoland area?

giomania
07-21-10, 03:15 PM
I'm looking for some help with CableCard pricing.

I have currently one tuner with CableCard. The card is free.
How about if I get a second one for a second tuner in the same PC?

How about M-Card? Is the first one free? How many streams?

maybe the $1.50 tivo card 2 fee?

can you tuner do M card so you just need 1?

If I remember correctly, the cost is $5.95 for a cable card. The $1.50 fee is used for the second card in a Tivo that takes two single-stream cards.

If all you had was a cable card, it would be free, as the first device (cable card, HD box, DVR) is free.

I have read the M-cards can take up to six streams, but the most any device can utilize is the Moxi DVR, which has three tuners.

Someone correct me if any of this is wrong.

Mark

b_scott
07-21-10, 04:01 PM
If I remember correctly, the cost is $5.95 for a cable card. The $1.50 fee is used for the second card in a Tivo that takes two single-stream cards.

If all you had was a cable card, it would be free, as the first device (cable card, HD box, DVR) is free.

I have read the M-cards can take up to six streams, but the most any device can utilize is the Moxi DVR, which has three tuners.

Someone correct me if any of this is wrong.

Mark

Tivo HD and Premiere only take one M-Card. HD "can" take two S-Cards, but I don't think they make them anymore. The Series 3 can take two S or M cards, but it does need 2 of them no matter what.

majnun70
07-21-10, 07:30 PM
Is there any reason why I wouldn't be able to cancel my Comcast services entirely, move to another house, and sign up for the same services with the new customer promotion?

Mr.Victor
07-22-10, 12:37 PM
Andyross,
Thanks for the tip. I unplugged the box, waited a couple of minutes, and plugged it back in. It's working ok now.

tkoui
07-22-10, 12:58 PM
Is there any reason why I wouldn't be able to cancel my Comcast services entirely, move to another house, and sign up for the same services with the new customer promotion?

If you're married, use your spouse's name. I needed to do this for my move a few years back. It is possible the account info is linked to each address but more than likely, it is linked to your SSN or telephone number. Either way, let us know what worked for you.

mbrister
07-23-10, 10:46 AM
Below is a reply on the Comcast Voices message board.


Unfortunately, due to competing priorities and projects for your area, the new guide deployments for the city of Chicago have been moved out to mid-September. I will let you know if that date changes and I apologize for the continued delay.
Ted Hodgins replied to comment from Gabe | July 22, 2010 11:22 AM | Reply

b_scott
07-23-10, 11:03 AM
Below is a reply on the Comcast Voices message board.


Unfortunately, due to competing priorities and projects for your area, the new guide deployments for the city of Chicago have been moved out to mid-September. I will let you know if that date changes and I apologize for the continued delay.
Ted Hodgins replied to comment from Gabe | July 22, 2010 11:22 AM | Reply

which area?

mbrister
07-23-10, 11:10 AM
which area?


I assume all areas inside the City of Chicago.

b_scott
07-23-10, 11:19 AM
is that Comcast box software deployment, or new channels? Because I'm still waiting for 294, 295, 296, 297, 317 at the very least :(

mbrister
07-23-10, 02:00 PM
is that Comcast box software deployment, or new channels? Because I'm still waiting for 294, 295, 296, 297, 317 at the very least :(

Just the new guide, I think.

Steve_V
07-23-10, 02:25 PM
I'll trade my new guide firmware for anyone's old guide firmware.

All the bugs in the new guide firmware cause it to be very frustrating to use!

op12
07-24-10, 02:32 AM
which area?

I had asked about areas 2,3 and received the same response regarding the delay for the new guide rollout (originally they said it would happen this week). I also asked about Comedy Central HD, but they didn't know when that would become available.

Joe The Dragon
07-25-10, 10:19 AM
If I remember correctly, the cost is $5.95 for a cable card. The $1.50 fee is used for the second card in a Tivo that takes two single-stream cards.

If all you had was a cable card, it would be free, as the first device (cable card, HD box, DVR) is free.

I have read the M-cards can take up to six streams, but the most any device can utilize is the Moxi DVR, which has three tuners.

Someone correct me if any of this is wrong.

Mark

DVR is not free It's only free with some deals (not all) and HD FEE is needed to view HD on the HD box (only the outlet fee is free) Cable card user may need to pay HD fee.

vj9999
07-27-10, 08:25 AM
All the new channels showed up today (a day early).

Although the list says Chicago the line-up is verified by my location, namely Schaumburg. The entries in blue are upcoming additions or are already active in other towns.

The launch dates listed in the comments column are from the World of More mailer that Comcast sent to subscribers in Schaumburg. Those of you in other towns will have to check other postings for debut dates in your area.

Just four more weeks and we'll finally have over 100 HD channels. That's quite a milestone, Comcast.

If you see any errors, please let me know and I'll fix it ASAP.



http://farm5.static.flickr.com/4094/4753388299_af9905c7b9_o.png

FSugino
07-27-10, 08:51 AM
All the new channels showed up today (a day early).

Sweet. And we even got The Weather Channel on 270 which wasn't listed in the Comcast mailing.

FireFanKeith
07-27-10, 04:51 PM
Sweet. And we even got The Weather Channel on 270 which wasn't listed in the Comcast mailing.

Does anyone have the Spanish package..Selecto Complete? It looks like they added about 25 channels and yet it says that I am not authorized. I pay 14.99 a month for the package. Is anyone having this problem??

andyross63
07-27-10, 05:10 PM
Analog 70 is running a loop on how to setup and use a DTA.

andyross63
07-27-10, 05:20 PM
Does anyone have the Spanish package..Selecto Complete? It looks like they added about 25 channels and yet it says that I am not authorized. I pay 14.99 a month for the package. Is anyone having this problem??
Wow, actually 27 new channels.

RTN moved from 655 to 680.

Disney XD is duplicated on 617 for some bizarre reason (it's in English and accessible to my Preferred package.)

It's going to take forever to get my frequency list updated!

geodon005
07-27-10, 05:31 PM
Turner Classic Movies HD (Ch. 319) is missing, though. Maybe tomorrow.

andyross63
07-27-10, 05:51 PM
Turner Classic Movies HD (Ch. 319) is missing, though. Maybe tomorrow.
It's working here in Schaumburg, with the Preferred package. Is it missing, or just not authorized?

TCMHD is paired with HN HD (318).

FSugino
07-27-10, 05:52 PM
Turner Classic Movies HD (Ch. 319) is missing, though. Maybe tomorrow.

It's up and running here but there's no guide info. Elizabeth and Essex is on right now, but it's a SD presentation. CMT (298) is also up with no guide info.

andyross63
07-27-10, 07:19 PM
Found 2 more channels not in the previous list: 314-TMC HD, and 320-TruTV HD.

andyross63
07-27-10, 07:32 PM
And yet another one: 507 - Reelz channel (SD).

anthony ippolito
07-28-10, 09:40 AM
Hello here is a list channel 232 blank no station call letters or programming guide info channel 249 no programming guide info channel 298
blank no station call letters and no programming guide info channel 319
blank no station call letters and no programming guide info and
channel 507 blank no station call letters and no programming guide info
channel 950 cspan,channel 951 cspan2 does not work.

andyross63
07-28-10, 01:45 PM
950 and 951 showed up about 2 months or more ago, worked for awhile, then went dead. They're duplicates, but were on a different frequency for some reason.

I guess it may take a few days for them to get the proper channel ID's set up.

b_scott
07-28-10, 01:52 PM
I had asked about areas 2,3 and received the same response regarding the delay for the new guide rollout (originally they said it would happen this week). I also asked about Comedy Central HD, but they didn't know when that would become available.

:(

rec630
07-28-10, 08:07 PM
Sat down to watch some shows tonight and there's no option for watching TV Series in OnDemand anymore. WTF? Yeah, there's still a TVEntertainment category, but I don't know what channel some of the shows are on and searching this way is a pain---in fact, some shows I can't find there. I went into HDOnDemand which still has a TVSeries subcategory, but trying to watch through there I get audio only, no video. Actually, even the OTA HD channels I used to watch via STB are also audio only, no video.

Anyone else experiencing this?


Well...that was interesting...just got off ComChat. They pushed out a firmware update. Guess they haven't heard of testing. But I can submit feedback for the next release :rolleyes:. Oh, and they claim that now, because I don't have HD service, I can not even get the OTA channels that are broadcast in HD through the STB. Said they sent out bill inserts on this, but I'm pretty sure I never got one. :mad:

Edit x 2: Wouldn't you think they could at least provide a channel line for Chicago and suburbs online?

"We are currently working to provide channel lineup information for your area."

thezodad
07-28-10, 10:10 PM
Did anyone in Area 2 get *any* new channels today?

No changes here so far . . .

b_scott
07-29-10, 01:58 AM
no :( Sept

will_blueprint
07-29-10, 10:25 AM
NOPE that SUCKS!!! thought i was going to finally get the Daily show/ Colbert in all their glory...

b_scott
07-29-10, 11:45 AM
NOPE that SUCKS!!! thought i was going to finally get the Daily show/ Colbert in all their glory...

I know man :( CC is the SD channel I still watch. The Soup isn't 16X9 on E! but it's still high res.

giedrys
07-30-10, 02:57 PM
I don't see any new channels in downtown.

andyross63
07-31-10, 08:06 AM
Something is F'd up here in Schaumburg. All of the broadcast analogs have disappeared. 2, 5, 7, 9, etc... are missing, but 21, 25 etc are working.

FSugino
07-31-10, 08:23 AM
Something is F'd up here in Schaumburg. All of the broadcast analogs have disappeared. 2, 5, 7, 9, etc... are missing, but 21, 25 etc are working.

Looks like they're back now.

andyross63
07-31-10, 08:46 AM
Looks like they're back now.
Yep. That was really weird. Maybe they were trying to scare people into getting DTA's or cable boxes.

andyross63
07-31-10, 08:51 AM
I have updated my channel and frequency list here:
http://home.comcast.net/~andyross/Schaumburg_Cable_Channels.zip

From what I can tell, these are currently open RF channels: 45, 50, 53, 54, 55, 58, 63, 64, 65, 66, 69, 75, 76, 96, 97, 127, 128.

95 has no signal, but the CSPAN/CSPAN2 dups on 950 and 951 are set to use it, and it was used for awhile.

I *think* 91-94 (627, 633, 639, 645 MHz) are being used for OnDemand (I know 87-90 are), but I haven't listed them as such in the list yet. My TV pauses for several seconds trying to tune them instead of only waiting about 1 second when there is no signal. I'll have to try OnDemand then check the iGuide diagnostics to see what frequency was last used a few times. I also get that pause on 65 (471MHz), so there could be something disabled or non-video on there. (I get the long pause on channels like 107-110, which I know are used for HSI.)

geodon005
07-31-10, 11:53 AM
Like others who have posted, I unexpectedly received the Weather Channel HD in last Wednesday's channel additions . . .well, almost. The guide for my CableCard-operated Moxi indicates that it is there (Channel 270), but the guide for the Comcast Motorola box in the other room lists Channel 270 as the SD version of the History Channel. In fact, when I tune to Channel 270 on the Moxi box, I do indeed get the SD History Channel (and the old channel for the SD History Channel, 53, is gone)

Zap2It and other TV listings websites DO show the Weather Channel HD at Channel 270 for my area. I called Comcast, and they are looking into it... anyone else with a similar problem?

Steve_V
07-31-10, 11:56 AM
Lately both of my DVR's occasionally freeze when playing a recording. If I jog forward or reverse it will resume playing.

Is this another bug introduced by the new guide firmware?

kb11
07-31-10, 05:36 PM
Lately both of my DVR's occasionally freeze when playing a recording. If I jog forward or reverse it will resume playing.

Is this another bug introduced by the new guide firmware?


I have the Motorola DCX-3400. I have not had this problem since
they updated the firmware.

anthony ippolito
08-02-10, 11:56 AM
Hello I have a question why does the comcast digital adapter does not pick up
channel 217 and channel 249? because without the adapter you get it on my
high definition tv.

andyross63
08-02-10, 05:52 PM
Hello I have a question why does the comcast digital adapter does not pick up
channel 217 and channel 249? because without the adapter you get it on my
high definition tv.
217 - Livewell HD, is, well, HD! The DTA's only support SD.
249 - MCTV, I don't know. It is ClearQAM, but I guess somebody forgot to add it to the DTA's channel list.

anthony ippolito
08-03-10, 10:59 AM
Hello almost a week still the following channels did not fix channel 232 ,249,298,319,507
no programming guide info or station call letters.

thezodad
08-03-10, 04:37 PM
I'm hearing Aug 24th for the rescheduled launch in Area 2/3 (MTVHD, VH1HD, Comedy Central HD, etc.).

FSugino
08-03-10, 06:53 PM
Although the list says Chicago the line-up is verified by my location, namely Schaumburg. The entries in blue are upcoming additions or are already active in other towns but not in Schaumburg.

We have 110 HD channels here. That's quite a milestone, Comcast - congrats!

By request, I added a column to indicate how the channels treat 4:3 material, but I haven't had time to go through and mark them all up. I'll post an update as soon as I complete this task.

If you see any errors, please let me know and I'll fix it for the next update.



http://farm5.static.flickr.com/4122/4858053973_7a24c62e71_o_d.png

giedrys
08-03-10, 11:51 PM
I don't know where you guys are pulling these lists from but I'm in Chicago, I have digital classic(or so they say) and I don't see any of these new channels you are so excited about:D

b_scott
08-04-10, 12:28 AM
:sigh: :(

andyross63
08-04-10, 05:51 PM
In general, most if not all of the A&E-network channels use Simple. Discovery-network channels use Zoom. Cartoon uses simple. :mad: I think AMC and UHD use anamorphic, although I rarely watch them, so it's been awhile.

trooper123
08-04-10, 11:20 PM
I'm hearing Aug 24th for the rescheduled launch in Area 2/3 (MTVHD, VH1HD, Comedy Central HD, etc.).

I would very much like this to finally be true.

dattier
08-05-10, 11:16 AM
I'm hearing Aug 24th for the rescheduled launch in Area 2/3 (MTVHD, VH1HD, Comedy Central HD, etc.).

I would very much like this to finally be true.

So would I.

There was nothing about it on my July 19 statement; I'll try to remember to report back about anything said, or not said, on the August 19 statement as soon as I can download it.

= = =

Friday morning there was a message on the DVR about a guide update between 2 AM and 8 AM on August 11 for HD, DVR, and Pace boxes.  From what I've heard, the new guide software is buggy, but we'll see.  There's nothing we can do to keep the current software if Comcast wants to push an update.

andyross63
08-06-10, 07:28 PM
Hello almost a week still the following channels did not fix channel 232 ,249,298,319,507
no programming guide info or station call letters.

All but 232 now have names and program info. 249 has been named for awhile, but has had 24-hour chunks of TBA for several months.

Reelz on 507 looks interesting, but is HIGHLY compressed and fuzzy.

anthony ippolito
08-08-10, 09:52 AM
HELLO I have a Question I have a high definition tv without any box to it, when I scan for the channels I noticed I do not get channel 32 APL it comes out blank you still shall get it.

lostglove
08-10-10, 01:19 PM
confirming Dattier's post.
i also got a message on my dvr that we're supposed to get the new guide on aug 11.
still waiting for HD channels 294-298 and 317-324.

dattier
08-11-10, 09:11 AM
The new A28 guide, with DVR folders and recording history, came in, but with a lot of labor pains.  I woke up to find the DCH3416 locked in standby, responding to neither the remote nor the panel power key.  Three reboots and a signal from a representative didn't help.  Finally around 8:15 AM it was working on its own, but the iTV icon was gone.

Now, usually after a reboot on-screen Caller ID doesn't work for a few hours, but the icon is there and the feature can be turned on or off and its options can be set.  I phoned in again, and pretty much the rep said to give it more time and see if it comes back; there was some trouble at the back end.

mchinand
08-11-10, 09:17 AM
The new A28 guide, with DVR folders and recording history, came in, but with a lot of labor pains.*


My boxes (DCH and DCX) were updated too. Neither would respond to Guide or MyDVR commands on the remote, only channel up and down seemed to work. I had to leave for work before trying out anything else on them.

gtcharlie
08-11-10, 02:42 PM
Can someone tell me if the iphone myDVR app now works in Evanston? How can I tell if it is available? Somewhere I can look online? Why does Comcast make things so difficult. That last question was rhetorical so I didn't bother putting a question mark.

dattier
08-12-10, 10:47 AM
The iTV icon and the Interactive TV selection on the DCH3416's main menu were back this morning, with my previous settings intact.  Whether Caller ID on Screen works, I'll have to test later, calling from our other line or from my cell phone while I'm in the room where the DVR is.

Meanwhile, there was a message on it this morning that the boxes that didn't get the guide update yesterday will get them August 18 between 2 AM and 8 AM, this time admitting that there could be some interruptions in service as a result.

trk306
08-12-10, 03:15 PM
Can someone tell me if the iphone myDVR app now works in Evanston? How can I tell if it is available? Somewhere I can look online? Why does Comcast make things so difficult. That last question was rhetorical so I didn't bother putting a question mark.
The comcast Iphone app is spotty at best. It has been availabel for a couple of months here, but trying to get it to work consistently is a crapshoot. When it works its quite handy, but its 50-50 at best trying to get it to work

gtcharlie
08-12-10, 03:49 PM
The comcast Iphone app is spotty at best. It has been availabel for a couple of months here, but trying to get it to work consistently is a crapshoot. When it works its quite handy, but its 50-50 at best trying to get it to work

Thanks for the response. I did get it to work and I agree it is quite handy. Let's hope it's reliability improves. I do wish you could delete recordings remotely.

carlpa
08-13-10, 08:00 AM
HELLO I have a Question I have a high definition tv without any box to it, when I scan for the channels I noticed I do not get channel 32 APL it comes out blank you still shall get it.

I also lost 32 after I re-scanned. Come on comcast! Of all the channels for you to not have properly mapped! I have not checked yet to see if it is stashed somewhere else.

Fatawan
08-13-10, 10:00 AM
My Ceton tuner has been shipped, so I will need to get a cablecard from Comcast. I would very much like to avoid a truck roll. Are there Comcast "stores" in the western suburbs where I could pick up a card? I am in St. Charles. Has anyone done this successfully?

andyross63
08-13-10, 05:37 PM
Saw this in my latest bill:
From September 16-22, 2010,Comcast will offer a free Digital preview of STAR India Plus (chl 663), Zee TV (chl 666) & SET Asia (chl 664).

jay2031
08-13-10, 09:51 PM
My Ceton tuner has been shipped, so I will need to get a cablecard from Comcast. I would very much like to avoid a truck roll. Are there Comcast "stores" in the western suburbs where I could pick up a card? I am in St. Charles. Has anyone done this successfully?
I don't know of any Chicago area Comcast office handing out cable cards. This is a market decision, as things are not all the same in nationwide Comcastland. Chicago area = no, Seattle area = yes.

Joe The Dragon
08-13-10, 10:11 PM
I don't know of any Chicago area Comcast office handing out cable cards. This is a market decision, as things are not all the same in nationwide Comcastland. Chicago area = no, Seattle area = yes.

I have head that they may have them. Some people have said they got some at one and others say the phone people say you can not. any ways it must be not at the store = pay the tech fee to get one.

pqfan
08-14-10, 07:44 AM
I was handed a cable card last week at the North Ave Chicago location, despite being told over the phone that I could not get one without a tech coming out.

anthony ippolito
08-14-10, 12:53 PM
Hello good news channel 32 apl is working channel 249 has programming guide info. Channel 245 latv is not working again. Channel 232 and channel 829 no programming guide or station call letters.

owine
08-14-10, 02:18 PM
Anyone know if Comcast is giving out the DCX boxes to new installs? Having service installed Monday up in Lake Forest, would love to get one of the new boxes.

trooper123
08-14-10, 05:43 PM
I was handed a cable card last week at the North Ave Chicago location, despite being told over the phone that I could not get one without a tech coming out.
Did you get it fully paired over the phone? I've gotten a card as a replacement from the office, but the phone could only do the initial activation, and insisted on a tech visit to do the rest. I was fed up with that ridiculous policy (let us make you wait around for a possibly clueless tech so he can read numbers from your tv to someone on the phone), so emailed the information needed to the We_Can_Help guys. It took a few days, but they got it done.

Anyways, I'm thinking about getting another Tivo, but the activation process pisses me off enough that I'm in no hurry. Curious if you had an easier time.

*The difference between whatever activation they do on the phone, and the full pairing is that you can only get copy protected channels with a full pairing (encore, mgmhd, premium movie chans, etc).

kblee
08-15-10, 06:34 AM
Anyone know if Comcast is giving out the DCX boxes to new installs? Having service installed Monday up in Lake Forest, would love to get one of the new boxes.

From what I hear, the installers get what the warehouse gives them...and often it is older equipment. I had an install recently and got a DCT3416. But, a quick trip to your local office will likely get you wat you need. I found the DCXs at both the Lisle and Aurora locations. Unfortunately, you need to make a trip to the office to find out if they have them in stock.

andyross63
08-15-10, 08:13 AM
Channel 245 latv is not working again.
I think Comcast is getting LATV via antenna from WOCK and are having problems with reception. They are still 'broadcasting' it as 9-2 ClearQAM (when it works) at the same frequency it was when part of WGN.

andyross63
08-15-10, 08:14 AM
Anyone know if Comcast is giving out the DCX boxes to new installs? Having service installed Monday up in Lake Forest, would love to get one of the new boxes.

Don't always be in a rush to get the latest. The DCX's have some weird issues of their own.

owine
08-15-10, 09:39 PM
From what I hear, the installers get what the warehouse gives them...and often it is older equipment. I had an install recently and got a DCT3416. But, a quick trip to your local office will likely get you wat you need. I found the DCXs at both the Lisle and Aurora locations. Unfortunately, you need to make a trip to the office to find out if they have them in stock.

Good to know. I will see what I get tomorrow. I'm debating a 3D TV upgrade soon and my receiver supports it, so which Comcast boxes support 3D?

The nearest service center is right next door in Highland Park so exchanging the box is not a big deal

Don't always be in a rush to get the latest. The DCX's have some weird issues of their own.

So you would recommend AGAINST the DCX boxes? What kind of issues do they experience and what do you recommend instead?

Paul Brazis
08-16-10, 08:04 AM
My Ceton tuner has been shipped, so I will need to get a cablecard from Comcast. I would very much like to avoid a truck roll. Are there Comcast "stores" in the western suburbs where I could pick up a card? I am in St. Charles. Has anyone done this successfully?

I'm close to St Charles as well and had a CableCard installed a couple months ago. Closest place is on Weld Road in Elgin, near Randall and 20. However, that location didn't let me pick up a CableCard, though they have let me do everything else myself (cable boxes, modems, etc.). The CableCards are very unreliable, which may be the main reason they require a truck. I went through 4 or 5 before getting one that worked. So if they sent you one there would be a good chance that it wouldn't work anyway.

trooper123
08-16-10, 01:29 PM
I'm hearing Aug 24th for the rescheduled launch in Area 2/3 (MTVHD, VH1HD, Comedy Central HD, etc.).

I would very much like this to finally be true.

So would I.
There was nothing about it on my July 19 statement; I'll try to remember to report back about anything said, or not said, on the August 19 statement as soon as I can download it.


Got a new statement today. Nothing in it except notice of account number changing and the Starz India preview. :(

b_scott
08-16-10, 02:32 PM
:(

swak
08-18-10, 09:19 PM
Are the Clear Qams gone for good? I only have basic and can't get them now. I am in NW IN btw.

Nevermind - did a total rescan and they are back.

pqfan
08-19-10, 02:30 PM
I'm not sure exactly what you are getting but it is probably only a matter of time before you lose it. My understanding is that cable operators are required to keep analog versions of local stations for 2 years from the date of the digital conversion and they will probably axe those as soon as they can. There will probably always be clear qam versions of local channels but they may be taken away if operators are not required to keep them. Everything else will be encrypted, as it already is for most of us.

thezodad
08-19-10, 02:44 PM
Just curious if Shaq or Ben Stein have showed up at anyone else's house with good news about more HD channels. So far I haven't had a visit from anyone and I still don't have the new guide or any new channels.

swak
08-19-10, 04:42 PM
I'm not sure exactly what you are getting but it is probably only a matter of time before you lose it. My understanding is that cable operators are required to keep analog versions of local stations for 2 years from the date of the digital conversion and they will probably axe those as soon as they can. There will probably always be clear qam versions of local channels but they may be taken away if operators are not required to keep them. Everything else will be encrypted, as it already is for most of us.

I was having problems with 7.1 mainly and so I did a rescan after which I lost locals 2.1, 5.1, 9.1 or so I thought another rescan brought those back (all are perfect btw). I did actually lose a couple of extended basic channels which I read went into the digital package. I may just revert back to my antenna and keep the HSI.

FSugino
08-19-10, 06:52 PM
Just noticed that 232 (CBS College Sports) and 249 (MCTV) both have programming info in the guide.

mhornet
08-19-10, 07:38 PM
Are the Clear Qams gone for good? I only have basic and can't get them now. I am in NW IN btw.

Nevermind - did a total rescan and they are back.

Everyone out of Homewood, which is most of the southern suburbs east of 355, started losing analogs on Tuesday with the 2nd round of cuts to happen on 9/14. IM not sure where NW Ind. comes out of, but you're going to lose them soon.

swak
08-19-10, 10:31 PM
The Clear Qams I am interested in are the local digital channels. If they go so do I.

jay2031
08-20-10, 01:41 AM
The Clear Qams I am interested in are the local digital channels. If they go so do I.
The locals will stay in analog, SD & HD clear QAM, usually 2-22 or so, but varies by system.

zenith1
08-20-10, 09:18 AM
well I'm in the NW Indiana region, and I believe the Comcast contact for us serve both the Chicago and NW Indiana market.

I use my laptop and desktop PC's Clear QAM tuners to pick up the local HD broadcasts. Last week I noticed the analog MSNBC station had went away and was told by Comcast that it was due to the digital migration starting in my area and that MSNBC was among the first to go digital, and that the rest of the Expanded analog Cable stations would all be going digital as well, leaving just the local analog stations.

Currently the Expanded Basic cable stations are still available in analog, but this week after performing a digital channel scan to see if there were any changes made to Clear QAM channels, my tuner started scanning 0 stations. Now it seems none of the Local Basic digital that were available in Clear (ABC-HD, CBS-HD, FOX-HD, NBC-HD) are available. :mad:

I contacted Comcast this morning to make this report, and as usual they had no idea what I was talking about. Even when I directed them right to their own FAQs page on QAM which the Comcast site itself confirms local broadcast should be available to QAM (http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Cable&folder=57641d6e-8f30-4496-af85-d21ca0a8878e) they still didn't get it. :rolleyes:
So after several transfers to get to the right person, I spoke with a rep that acknowledge what I was reporting, and he went ahead and filed a report to the engineers that there are currently no Clear QAM (unencrypted) digital stations available in my area.

I hope they get this fixed. :rolleyes:

swak
08-20-10, 10:25 AM
Zenith1,

Sounds like what happened to me but, when I rescanned and let it finish (about 30 min) I had my local digitals 2-1, 5-1, 7-1, 9-1, 11-1, and a couple others again. I can get these very well with my antenna too (but, we lost a couple channels my wife liked so we are not happy). I do not want to pay for channels I can get with my antenna.

anthony ippolito
08-20-10, 11:51 AM
Just noticed that 232 (CBS College Sports) and 249 (MCTV) both have programming info in the guide.
channel 232 where i live does not have programming guide or station call letters

Rammitinski
08-20-10, 12:39 PM
Sounds like what happened to me but, when I rescanned and let it finish (about 30 min) I had my local digitals 2-1, 5-1, 7-1, 9-1, 11-1, and a couple others again. I can get these very well with my antenna too (but, we lost a couple channels my wife liked so we are not happy). I do not want to pay for channels I can get with my antenna.If you can get the locals reliably OTA, that sounds like a no-brainer to me, rather than having to deal with them occasionally moving the clear-QAM's around like they do and having to re-scan.

Also, a lot of times QAM tuners won't pick up all the available channels that they should. Might be getting them all now (or at least all the ones you really care for), but there's no guarantee everytime you have to re-scan.

swak
08-20-10, 01:12 PM
What was strange was that after I thought I had lost my local digitals I tried another tv and they were ok (both sony hdtv's btw). So I rescanned and now all is good but, I may decide to drop my basic and just keep the HSI. I originally just had HSI and it seemed like a no-brainer to add the basic cable for $20/mo when I did it. Wife loved HGTV (72) which we lost so when I get around to it maybe will either drop it or upgrade and get a card for my tivo as I never have had a STB and don't want one.

jay2031
08-20-10, 01:49 PM
zenith1

Your clear QAM should be available to your outlets, both SD and HD Chicago locals and a few PEG, and Cable marketplace. What I have found in the past, the problem is usually very local to the home, and many times it's a bad splitter or cabling issues or a trap left on the line.

Try scanning again, sometimes you need to disconnect the cable from the TV, do a full scan, then connect the cable and repeat. Inspect your splitters and make sure they are good to 1000mhz, no old splitters showing 400-500-600mhz can be left in the home. Try and run a 50' piece of coax from the ground block directly to the TV and see if you can get any clear QAM. It should be there. You didn't post your location, please share it. It is extremely doubtful it's on Comcast's side of the TAP.

andyross63
08-20-10, 05:53 PM
channel 232 where i live does not have programming guide or station call letters

I also noticed that 232 has a name and guide data. But now, 661 and 829 do not. 661 should be Star India One, and has been there for awhile (unless they channel itself shut down.) 829 is iNPPV HD, and I also thought had a name and data until recently.

zenith1
08-20-10, 08:55 PM
zenith1

Your clear QAM should be available to your outlets, both SD and HD Chicago locals and a few PEG, and Cable marketplace. What I have found in the past, the problem is usually very local to the home, and many times it's a bad splitter or cabling issues or a trap left on the line.

Try scanning again, sometimes you need to disconnect the cable from the TV, do a full scan, then connect the cable and repeat. Inspect your splitters and make sure they are good to 1000mhz, no old splitters showing 400-500-600mhz can be left in the home. Try and run a 50' piece of coax from the ground block directly to the TV and see if you can get any clear QAM. It should be there. You didn't post your location, please share it. It is extremely doubtful it's on Comcast's side of the TAP.

I tested again, and it looks like it just my Pinnacle PCTV HD tuner for my desktop computer which is not detecting any QAM channels.

My Hauppauge WinTV HVR-1500 on my laptop detects the ClearQAM just fine, which indeed does include both SD and HD digital local broadcasts as well as a few Expanded cable C-SPANs, BigTen, FOX Business. I don't get why it's only working on this card and not my other anymore.

Also don't get why MSNBC didn't go digital like FOX Business did remaining under ClearQAM.

jay2031
08-20-10, 09:40 PM
Some of those Pinnacle tuners were ATSC / analog only for over the air and not clear QAM for cable. Maybe check if there's a firmware update that would let it tune in clear QAM.

This might help

http://www.pctvsystems.com/tabid/62/default.aspx/Downloads/Driver/tabid/123/language/en-US/Default.aspx

zenith1
08-21-10, 05:47 AM
Some of those Pinnacle tuners were ATSC / analog only for over the air and not clear QAM for cable. Maybe check if there's a firmware update that would let it tune in clear QAM.

This might help

http://www.pctvsystems.com/tabid/62/default.aspx/Downloads/Driver/tabid/123/language/en-US/Default.aspx
The 800i is the model for my tuner, I looked it up a while back to find that it indeed supports QAM with the latest driver. I had recently installed the Beta TVCenter app that added QAM support which I can use either TVCenter or sometimes Windows Media Center in Windows 7 to scan for digital channels.

I've been scanning for QAM getting 0s under the TVCenter app, but perhaps this is a beta bug, so I'm going to rescan under MCE which I done in the past initially. Hopefully it pics up the channels.

dattier
08-21-10, 09:58 PM
My August 19 bill was available for download today (Chicago Area 2), and it said nothing about any new channels coming.  I wasn't optimistic that there would be, but finally getting the HD channels at 294 through 298 would have been nice, or still would be nice if it happens after all.

ks-man
08-23-10, 04:56 PM
Don't always be in a rush to get the latest. The DCX's have some weird issues of their own.

What issues have you seen with the DCXs? I'm debating swapping one in for my DCH. My biggest concern is the HDMI handshake but are there other issues with the DCX that I should know of before grabbing one?

kblee
08-24-10, 07:24 AM
What issues have you seen with the DCXs? I'm debating swapping one in for my DCH. My biggest concern is the HDMI handshake but are there other issues with the DCX that I should know of before grabbing one?

I've had a DCX3400 for a couple of months now and have been very impressed. The only "issue" that I have noticed is when I set the box to pass native resolution to the TV, there can be a delay when switching between channels that are broadcasting in different resolutions. I just bought a new TV and didn't have the delay on my older 720p set, but it is present on my new 1080p set. If I set the box resolution to 1080i instead of native, the delay completely goes away.

b_scott
08-24-10, 04:50 PM
so, today was the day, right? originally? and nothing, I assume......

S Reno
08-24-10, 08:54 PM
Actually, tomorrow is the day for Hoffman Estates but they are here now.

dattier
08-25-10, 06:06 PM
Nothing in Chicago Area 2.

thezodad
08-26-10, 01:49 AM
As of tonight, Comcast indicates that the new channels will launch in the next week (no definitive date), to be completed by Aug 31.

dattier
08-26-10, 12:46 PM
As of tonight, Comcast indicates that the new channels will launch in the next week (no definitive date), to be completed by Aug 31.Where did you see that indication, and which part of the region does it apply to?

puckfreak
08-27-10, 12:59 PM
Quick question...

I want to get an additional cable box. Do I need to call them and schedule an appointment for someone to come out and "install" it or can I pick one up myself? I've got an office that I've swapped out boxes before at literally right down the street from me.

jay2031
08-27-10, 02:52 PM
You can certainly pick a additional set top box at the Rolling Meadows office, they should only charge you a $1.99 digital change fee on your account. If you already have HD on at least one set, the pricing changed this summer for one HD fee for all the HD boxes on the account. So you can get a HD box if you already have HD service for the same 7.95 a month digital additional outlet fee (same price as a SD box)

puckfreak
08-27-10, 03:12 PM
Good info, thanks Jay.

anthony ippolito
08-29-10, 10:32 PM
Hello still did not fix channel 661 and 829 no programming guide or station call letters.

FSugino
08-29-10, 11:00 PM
Hello still did not fix channel 661 and 829 no programming guide or station call letters.

Comcast has them listed as Star One (661 SONE) and HDPPV (829 mostly adult content) in their web site. I guess they just overlooked programming the online guide with the same info.

Joe The Dragon
08-30-10, 09:27 PM
Comcast has them listed as Star One (661 SONE) and HDPPV (829 mostly adult content) in their web site. I guess they just overlooked programming the online guide with the same info.

HDPPV also has live events as well. Why have adult content on that when in demand needs more HD on NHL CI / NBA LP and MLB EI real bad.

jconey
08-31-10, 01:13 PM
I'm in the City, how do I find out to what area I'm assigned? Also is it digital rebuild or just digital?

I just got the new guide software on my DVR, however I can't get the on-line myDVR thing to work, has anyone else in Chicago been able to get it?

Thanks!

dattier
08-31-10, 02:59 PM
I'm in the City, how do I find out to what area I'm assigned?There's a map on the city's web site, but I can't manage to find the URL right now.Also is it digital rebuild or just digital?You'd have to ask Comcast, I guess.

I just got the new guide software on my DVR, however I can't get the on-line myDVR thing to work, has anyone else in Chicago been able to get it?I haven't, and my attempts to register for it get me to a page with no links to click on to submit it.

jvos
08-31-10, 05:30 PM
You can certainly pick a additional set top box at the Rolling Meadows office, they should only charge you a $1.99 digital change fee on your account. If you already have HD on at least one set, the pricing changed this summer for one HD fee for all the HD boxes on the account. So you can get a HD box if you already have HD service for the same 7.95 a month digital additional outlet fee (same price as a SD box)

Not sure this is true.

This is from my August bill.

Digital Preferred PLUS 08/11 - 09/10 102.95
T3ddvrcards 08/11 - 09/10 1.50
HDTV Addtl Outlet 08/11 - 09/10 7.95
HDTV Addtl Outlet 08/11 - 09/10 7.95
100% Free For 3 Months -7.95
Digital Adapter Service 08/11 - 09/10 0.00
Digital Adapter Service 08/11 - 09/10 0.00
High Def Equipment Lease 08/11 - 09/10 7.95
Digital Access Fee 08/11 - 09/10 7.95

jay2031
08-31-10, 05:59 PM
Jvos, what are you questioning? Yours looks right.

Your are paying for a Tivo cable card 1.50 plus the 7.95 digital access fee
2 HD STB's at 7.95 each.
Hi Def equipment lease fee 7.95
2 DTA's 0.00

and your getting a 7.95 credit for something, like free HD for 3 months?

dlppimp
09-01-10, 09:55 AM
Does anybody know if the motorola dcx3400m or 3200m are hdmi-cec controllable? I'm planning on installing them in cabinets, otherwise I'll just use an IR repeater.

mbrister
09-01-10, 10:39 AM
MyDVR now working in zip 60640.

b_scott
09-01-10, 10:47 AM
any update on new channels in 2,3?

owine
09-01-10, 10:51 AM
I'm in the City, how do I find out to what area I'm assigned? Also is it digital rebuild or just digital?

I just got the new guide software on my DVR, however I can't get the on-line myDVR thing to work, has anyone else in Chicago been able to get it?

Thanks!

I have it working in Lake Forest, but I can't speak for in Chicago.

Five28
09-01-10, 02:08 PM
"As of tonight, Comcast indicates that the new channels will launch in the next week (no definitive date), to be completed by Aug 31."

It's now September 1st and so far Comcast has not added any new HD channels, at least in my area in the southern suburbs of Chicago. I got their mailing in late July that stated that the additional channels would be added by either August 16th or the 26th. I'm giving up waiting and will just check occasionally. So much for deadlines or giving your customers any feedback as to the process.

ks-man
09-01-10, 07:47 PM
I got the new DCX3400. It is much better than the older boxes. The responsiveness of everything is much quicker. It actually works like a GUI should...

How big is the hard drive on this one and do you know how many hours of HD it should record?

Thanks.

---Edit---

Just found it, 320gb

jconey
09-03-10, 10:34 AM
myDVR is now working in the city it seems. I got it in 60614.

thezodad
09-03-10, 11:37 AM
Their revised launch date is 9/14/10 for new channels in the city. No indication as to what problems they are having in the city that keeps delaying the channel additions, but it's definitely frustrating.

dattier
09-03-10, 10:37 PM
Their revised launch date is 9/14/10 for new channels in the city.Please, thezodad, stop posting these projections unless you include a source (like a comcast.com URL) to back it up.  All indications are that your informer, like anyone else who qualifies information with "but don't say you heard it from me," is not reliable.

I hope that come September 14, if not sooner, the channels will be operating and thezodad can rub my nose in my skepticism.  But at this point it's Lucy Van Pelt suggesting to Charlie Brown that she'll hold the football while he runs up and kicks it.

thezodad
09-04-10, 09:17 AM
Point taken. I felt compelled to continue to update the information since my original post, but I understand how it looks at this point.

By the way, my source is Linus' blanket.

zenith1
09-05-10, 07:57 PM
Comcast had gone and wiped out all the Expanded Basic channels in my area now.

Now I'll have to rely on a Comcast DVR or DTA box.

I really don't get why Comcast felt the need to go with their own proprietary encryption for the Expanded Basic Cable digital migration, when ClearQAM has become a standard for mostly all personal computer digital TV card adapters.

It would be the equivalent to Apple making the ipod AAC only, or Microsoft making the Zune wma only. when MP3 is widely the compressed music file standard. Luckily Apple and Microsoft didn't make such a narrow decision.

Joe The Dragon
09-05-10, 09:19 PM
Comcast had gone and wiped out all the Expanded Basic channels in my area now.

Now I'll have to rely on a Comcast DVR or DTA box.

I really don't get why Comcast felt the need to go with their own proprietary encryption for the Expanded Basic Cable digital migration, when ClearQAM has become a standard for mostly all personal computer digital TV card adapters.

It would be the equivalent to Apple making the ipod AAC only, or Microsoft making the Zune wma only. when MP3 is widely the compressed music file standard. Luckily Apple and Microsoft didn't make such a narrow decision.
no they want you to pay per tv and that's why CSN + is not on the dta.

zqxthree
09-06-10, 02:32 AM
Comcast had gone and wiped out all the Expanded Basic channels in my area now.


I've responded by wiping out Comcast.

Just keeping the cheapest level of service for the local government channel. That's essentially free when you take the Internet discount into account.

I previously tried to use Comcast DTA's but they would not validate for the level of service I had at the time.

Instead I got a Roku for "on demand" (maybe now a new Apple TV), and I'm happy most of the time just downloading audio of my favorite television news programs via iTunes.

andyross63
09-06-10, 08:18 AM
I really don't get why Comcast felt the need to go with their own proprietary encryption for the Expanded Basic Cable digital migration, when ClearQAM has become a standard for mostly all personal computer digital TV card adapters.
ClearQAM is NOT an encryption format. ClearQAM means QAM modulation (what cable uses) with NO encryption. It's in the CLEAR.

Removing the analogs makes room for more HD and other digital channels. Keeping non-basic encrypted is to prevent cable theft. In a few years, I wouldn't be surprised if ALL cable channels are encrypted, even basic.

zenith1
09-09-10, 02:45 AM
ClearQAM is NOT an encryption format. ClearQAM means QAM modulation (what cable uses) with NO encryption. It's in the CLEAR.

Removing the analogs makes room for more HD and other digital channels. Keeping non-basic encrypted is to prevent cable theft. In a few years, I wouldn't be surprised if ALL cable channels are encrypted, even basic.

but how would one steal Expanded Basic if they are already paying for the service to receive it. To me it looks like a unnecessary move that reminds me of DRM for digital media files on the web.

Do anyone know if other cable companies are following this model as well? Brighthouse, Cox?

zenith1
09-09-10, 02:53 AM
What gets me is that I use Windows Media Center and WinTV for my cable/digital OTA enjoyment, and now Comcast has effectively put a end to that. :mad:

jvos
09-09-10, 11:48 AM
Jvos, what are you questioning? Yours looks right.

Your are paying for a Tivo cable card 1.50 plus the 7.95 digital access fee
2 HD STB's at 7.95 each.
Hi Def equipment lease fee 7.95
2 DTA's 0.00

and your getting a 7.95 credit for something, like free HD for 3 months?

I am questioning "one HD fee for all the HD boxes on the account". Obviously not true, you pay an HD fee for each HD STB.

jay2031
09-09-10, 12:43 PM
The new pricing this year in the Chicago market is one 7.95 HD fee covers all boxes on the account.

Each SD or HD box is 7.95
Each cable card is now 7.95 plus 1.50 for the 2nd tuner in the Tivo
Add 7.95 for HD on all boxes
DVR is an additional 8.00 for each DVR.

One HD technology fee covers turning on HD for all equipment is now a true statement in Chicago area.

jvos
09-09-10, 05:37 PM
Wait a minute. If I had one HD box it would be $7.95 + $7.95? So even if you have HD equipment, they charge you an additional $7.95 to use that equipment?

Also, I don't know what "turning HD on" means if each HD device has a separate charge.

andyross63
09-09-10, 05:45 PM
but how would one steal Expanded Basic if they are already paying for the service to receive it.
Technically, Expanded Basic no longer exists. New users were prevented from getting it last year, at least around here. Previous users were grandfathered in and I believe able to get the 2 free DTA's. EB has been replaced by Digital Starter, and is about the same or only a few $ more than EB was. The only new user service below DS is Basic.

swak
09-09-10, 06:40 PM
Hmmn wondering if I drop my basic cable and keep HSI if the clear QAMS will still come in on the cable? Hulu plus for $10/mo if delivered in 720p as advertised may be the way to go?

jay2031
09-09-10, 06:51 PM
Wait a minute. If I had one HD box it would be $7.95 + $7.95? So even if you have HD equipment, they charge you an additional $7.95 to use that equipment?

Also, I don't know what "turning HD on" means if each HD device has a separate charge.
The first full digital box either SD or HD is included in your digital package, if you want the HD channels enabled it is 7.95 extra per month (included in some triple play packages).

The 7.95 monthly box charge is for additional full boxes, either SD or HD or a cable card. (digital access fee)

The long term plan is to only have HD boxes to deploy, and if you want SD, then they turn off the HD flag to enable the HD channels. Later if you want HD, you don't need to exchange boxes, they just turn on the HD flag to enable the HD channels. This is what U-Verse does, deploys all HD boxes, and you pay a monthly HD fee to enable the HD channels.

On the newer model boxes Comcast can remotely activate the HD channels, or turn them off if you no longer want to pay for them, but would still keep the same set top box, no need to swap and downgrade to a SD box.

In some area's Comcst was deploying RNG110 HD boxes to SD customers, the HD channels were not enabled, since they were not being charged for in the billing code.

dishrich
09-09-10, 11:21 PM
but how would one steal Expanded Basic if they are already paying for the service to receive it.

Comcast is NOT worried about that - they are worried about limited basic &/or internet &/or phone only subs getting expanded basic. (both analog & digital versions) Without using encryption, the ONLY way to stop that, is by using tier traps on each of those subs drop line. And the problem with that, is that people steal EB by removing traps, (either by subs or shady techs) or when someone "forgets" to trap downgrading subs. Short of the "honor system", how else would CC prevent all these limited subs of getting what they are NOT paying for? ;) ;)

Then there is also the issue of people reconnecting disco'd drops to steal BOTH limited & expanded basic cable.

You also have the issue that if someone wants to upgrade, you have tech labor to remove that same trap.

Encrypting EVERYTHING above limited basic stops all this. Comcast NO longer has to deal with "missing" traps, people stealing cable service & the associated costs of doing trap & drop audits, as well as NOT having to waste tech time associated with trap & drop changes. (Comcast is experimenting in some test markets with NOT doing drop disconnects on disconnected subs - the thought is, that they will save $$$, because the next new sub in that same house or apt, can just pick up all their equipment, take it home & hook up & it's all ready to be activated with a phone call - NO tech visit needed)

While theoretically true that limited basic can still be pirated, the thought is that the ONLY thing they will get will basically be OTA & PEG channels. BUT that could also eventually change - right now, all OTA signals must be sent unencrypted, but that law might change, which would enable CC to encrypt those signals as well.

Do anyone know if other cable companies are following this model as well?

-Cablevision is doing this very process in the NE region of the US. And in all their NYC systems, the FCC already gave them permission to encrypt ALL channels, INCLUDING OTA signals. They got permission, due to the high degrees of theft occurring on these systems. (the rest of their systems right now have to leave limited basic unencrypted just as CC is doing) And yes, this means in NYC, you need some sort of box (or cablecard) for EVERY TV you want ANY cable signals on.

-Insight cable is now starting to issue DTA's in their Lexington, KY system. They will be encrypting everything above limited basic just like CC, & will be eventually removing all expanded basic analog channels. They'll eventually will do this on ALL their systems.

These cable systems are all either ALL digital (NO analog signals at all) or have a VERY limited analog selection. They all require either a converter or cablecard for at least anything above limited cable. (some require it for ANY TV signals)

http://www.sanbrunocable.com/
http://www.bendbroadband.com/residential/index.asp?adct=2
http://www.rcn.com/

Brighthouse, Cox?

These cable co. & others such as TWC, made a business decision to utilize SDV (switched digital video) instead of removing the bulk of their analog signals, to free up bandwidth for more HD & higher internet speeds. The problem is, they are now finding out it was NOT the final solution for their bandwidth needs. Some are removing some analog channels here & there - but eventually, I see them doing a major analog removal for more needed bandwidth. And if they do that, I can almost guarantee you they'll be doing the same thing CC is doing w/encrypting most, if not all their lineup.

Joe The Dragon
09-09-10, 11:54 PM
These cable co. & others such as TWC, made a business decision to utilize SDV (switched digital video) instead of removing the bulk of their analog signals, to free up bandwidth for more HD & higher internet speeds. The problem is, they are now finding out it was NOT the final solution for their bandwidth needs. Some are removing some analog channels here & there - but eventually, I see them doing a major analog removal for more needed bandwidth. And if they do that, I can almost guarantee you they'll be doing the same thing CC is doing w/encrypting most, if not all their lineup.

and now comcast is thinking about useing SDV as well. Comcast wants to some day have NFL ST HD and more HD on NHL CI, NBA LP, MLB EI as well.

dishrich
09-09-10, 11:59 PM
Very true, forgot to add that to my post - just goes to show you EITHER solution is NOT enough... ;)

Gov
09-10-10, 07:20 AM
Something shocking has occurred!!!! My 12 month promotion on my Triple Play deal ended. I called up yesterday and asked what other promotion(s) I was eligible for. To my shock and suprise the CSR said your at 139.99 now with HBO. How about we add Starz and Showtime and lower it ti $119.99 for 12 months!! I was floored :eek: I said well.....HELL...yes!!
Way to go Comcast by keeping it competetive!

radioinsomnia
09-10-10, 12:19 PM
(Comcast is experimenting in some test markets with NOT doing drop disconnects on disconnected subs - the thought is, that they will save $$$, because the next new sub in that same house or apt, can just pick up all their equipment, take it home & hook up & it's all ready to be activated with a phone call - NO tech visit needed

...except they'll probably still require a truck roll for CableCARD installations, because the customer couldn't possibly be capable of calling Comcast and reading some numbers from a screen.:rolleyes:

anthony ippolito
09-10-10, 12:20 PM
Hello today channel 829 hdppv is fixed but channel 661 is not fixed

b_scott
09-10-10, 04:34 PM
Please, thezodad, stop posting these projections unless you include a source (like a comcast.com URL) to back it up.* All indications are that your informer, like anyone else who qualifies information with "but don't say you heard it from me," is not reliable.

I hope that come September 14, if not sooner, the channels will be operating and thezodad can rub my nose in my skepticism.* But at this point it's Lucy Van Pelt suggesting to Charlie Brown that she'll hold the football while he runs up and kicks it.

truth

if it comes 9/14 that'll be an awesome day, with Halo Reach AND filling in my missing HD :)

Joe The Dragon
09-10-10, 06:31 PM
...except they'll probably still require a truck roll for CableCARD installations, because the customer couldn't possibly be capable of calling Comcast and reading some numbers from a screen.:rolleyes:

no it's that some times when the tech does some time it does not work that well.

kb11
09-13-10, 06:15 PM
Just got this list of the new HD channels in my area. This is the first time I have seen 2 Game PPV HD channels. Also
sad to say no HDnet. Here is a link to the list.



http://www.dslreports.com/forum/r22653344-Comcast-Chicago-Suburbs-Going-All-Digitail-92909~start=460

andyross63
09-13-10, 06:30 PM
Saw this in my latest bill:
RESIDENTIAL CUSTOMERS: On 10/1/10, the monthly HDTV Equipment charge of $7.95 will be renamed HD Technology Fee and will authorize access to Comcast HD technology on all outlets in the home connected to HD capable equipment. The current monthly price of $7.95 will remain the same. Add'l outlet or equipment fees may apply for each add’l outlet connected to Comcast service. Additionally, as of this date, a HD Basic Service Only Receiver will be available for $2.50 per month per outlet, plus applicable fees and taxes, to customers subscribing to only the Basic level of video service. If you currently subscribe to Basic Service only with a Comcast HD digital receiver, effective with your October bill statement, you will begin to be charged a HD Basic Service Only Receiver charge of $2.50 (includes one remote) instead of the HD Technology Fee for each outlet having a Comcast HD digital receiver.

Joe The Dragon
09-14-10, 11:13 PM
Saw this in my latest bill:
RESIDENTIAL CUSTOMERS: On 10/1/10, the monthly HDTV Equipment charge of $7.95 will be renamed HD Technology Fee and will authorize access to Comcast HD technology on all outlets in the home connected to HD capable equipment. The current monthly price of $7.95 will remain the same. Add'l outlet or equipment fees may apply for each add’l outlet connected to Comcast service. Additionally, as of this date, a HD Basic Service Only Receiver will be available for $2.50 per month per outlet, plus applicable fees and taxes, to customers subscribing to only the Basic level of video service. If you currently subscribe to Basic Service only with a Comcast HD digital receiver, effective with your October bill statement, you will begin to be charged a HD Basic Service Only Receiver charge of $2.50 (includes one remote) instead of the HD Technology Fee for each outlet having a Comcast HD digital receiver.
so $2.50 + $7.95 outlet for basic hd? $2.50 for a HD DTA? only if you have Basic cable? Not starter or EXPANDED Basic?

dishrich
09-15-10, 08:56 AM
so $2.50 + $7.95 outlet for basic hd? $2.50 for a HD DTA? only if you have Basic cable? Not starter or EXPANDED Basic?

Re-read it - basic only subs are NOT charged the $7.95 HD fee - ONLY the $2.50 HD box charge. (CC is NOT using HD DTA's)

They do a similar thing now for SD basic-only subs - they can get a full SD box for only $1.25 - again, basic-only subs are NOT eligible for DTA's, either. I have never understood why CC charges a much cheaper charge, for the SAME, fricken piece of equipment, just because it's on a basic only subscription, but whatever... :rolleyes:

b_scott
09-15-10, 10:30 AM
so, 9/14 comes and goes, and no new HD channels in 2,3

wtf comcast

andyross63
09-15-10, 02:46 PM
Noticed a new channel 338, KBC. It's on both DTA and box. ClearQAM 119-20 here in Schaumburg.

Update: Saw a call sign. The feed comes from WOCH 13.2.

dattier
09-15-10, 02:52 PM
so, 9/14 comes and goes, and no new HD channels in 2,3

wtf comcastOf course not.  Did you really think that this time Lucy wouldn't pull the football up?

2muchtv
09-16-10, 10:36 AM
As of this morning, HDNet is now active in Palatine (Rolling Meadows Headend) on channel 291.

FSugino
09-16-10, 10:41 AM
As of this morning, HDNet is now active in Palatine (Rolling Meadows Headend) on channel 291.

Woohoo! Active here in Schaumburg, too!

andyross63
09-16-10, 05:02 PM
Woohoo! Active here in Schaumburg, too!
For reference, it's on 471MHz (RF 65). Encrypted, of course. It's the only signal on that frequency right now.

andyross63
09-16-10, 07:04 PM
Just a note that channels 663, 664, and 666 are in freeview this weekend. They are also ClearQAM here in Schaumburg: 119-1, -18, and -19.

retromzc
09-16-10, 08:03 PM
As of this morning, HDNet is now active in Palatine (Rolling Meadows Headend) on channel 291.

It's up in Plano too! I never saw an announcement that HDNET was coming. A nice surprise.

radioinsomnia
09-16-10, 11:33 PM
I, too, never saw an announcement - but it showed up in my TiVo lineup yesterday. Happy to finally see it.

owine
09-17-10, 04:33 PM
291 HDNET appeared in Lake Forest as well.

anthony ippolito
09-18-10, 11:20 AM
Hello today channel 661 s-one is fixed with guide programming.

b_scott
09-18-10, 03:27 PM
Of course not.* Did you really think that this time Lucy wouldn't pull the football up?

:mad:

I was on live chat with a bot/person 9/12 and asked about 2,3. They gave the generic response that they were working on it soon - but they took forever to get back to me, so I feel like they/it did check.

Spiderman865
09-18-10, 05:36 PM
No HD Net on the Romeoville head end yet.:(

dryeye
09-21-10, 03:20 PM
I have no idea what area number I'm in (Orland Park) but today I'm finally seeing many premium secondary channels like HBO2, HBO comedy, SHOWTIME 2 etc. Even Comedy Central is finally here glorious HD. Too many to list. Check your guides southlanders! :D

Five28
09-21-10, 05:33 PM
Hey dryeye, thanks for posting this. I'm out east in Lansing and have been checking every few days but basically gave up a couple of weeks ago. I've got the new HD channels as well. Woohoo!

dattier
09-21-10, 10:59 PM
I have no idea what area number I'm in (Orland Park)The area numbers are only for the city of Chicago, reflecting the five cable franchises into which Chicago is divided, which now all belong to Comcast.

For the suburbs, the numbers don't apply.  I guess the best way to refer to your area is by the name of the suburb where your headend is located.

giedrys
09-22-10, 08:24 AM
What happened to the promises about channels above 293?

b_scott
09-22-10, 10:02 AM
apparently 2,3 isn't important enough.

trooper123
09-22-10, 04:19 PM
apparently 2,3 isn't important enough.
why doesn't comcast love us? it's punishment for getting the other channels so much earlier than the burbs, isn't it.

b_scott
09-22-10, 09:22 PM
I think so. They just gave us a ton and then figured that was good enough for forever.

mhornet
09-23-10, 09:04 AM
Hey dryeye, thanks for posting this. I'm out east in Lansing and have been checking every few days but basically gave up a couple of weeks ago. I've got the new HD channels as well. Woohoo!

They came through about a week late. Were supposed to happen on the 15th. Glad they did, finally!

Now how about that channel re-alignment we were hearing about in the spring?

hrlyboy1
09-23-10, 01:33 PM
I did a chat with a CC cust service person today and was informed that Rolling Meadows head end is due for the any room DVR upgrade the second week of October. She took a long time to answer, so I hope she actually checked with someone of authority, but who knows. I apologize if this has already been reported.

Bill

dattier
09-23-10, 02:35 PM
apparently 2,3 isn't important enough.

Did 1, 4, and 5 get them?  I thought the whole city was still without them.

b_scott
09-23-10, 04:38 PM
i thought the south side had gotten them.

mchinand
09-23-10, 06:51 PM
i thought the south side had gotten them.

No new channels in Hyde Park.

andyross63
09-27-10, 07:47 AM
Noticed the box had been rebooted this morning. It's been updated to A28r8. This supposedly fixes some of the bugs in the original A28r4. Also, looking at the iGuide diagnostics, the memory allocated for the guide data has been increased form 6.5M to 9.5M. That should allow the full 2 weeks of data again.

Steve_V
09-27-10, 10:43 AM
Noticed the box had been rebooted this morning. It's been updated to A28r8. This supposedly fixes some of the bugs in the original A28r4. Also, looking at the iGuide diagnostics, the memory allocated for the guide data has been increased form 6.5M to 9.5M. That should allow the full 2 weeks of data again.

Same here in Wheeling. I noticed that finally, the bug causing the favorites list to jump to the beginning when returning from info has been fixed.

DirtRider
09-27-10, 10:48 AM
I noticed that finally, the bug causing the favorites list to jump to the beginning when returning from info has been fixed.

This is just what I was hoping to hear :D.

owine
09-27-10, 02:04 PM
Noticed the box had been rebooted this morning. It's been updated to A28r8. This supposedly fixes some of the bugs in the original A28r4. Also, looking at the iGuide diagnostics, the memory allocated for the guide data has been increased form 6.5M to 9.5M. That should allow the full 2 weeks of data again.

Noticed this as well on all of my boxes in Lake Forest.

kb11
09-27-10, 06:35 PM
Noticed the box had been rebooted this morning. It's been updated to A28r8. This supposedly fixes some of the bugs in the original A28r4. Also, looking at the iGuide diagnostics, the memory allocated for the guide data has been increased form 6.5M to 9.5M. That should allow the full 2 weeks of data again.



Where do you find the i-guide memory data?

metropole
09-27-10, 08:10 PM
Lost Channel 237 (SpeedHD) and 162?

Did Comcast recently reprogram channels?

jay2031
09-27-10, 11:13 PM
Lost Channel 237 (SpeedHD) and 162?

Did Comcast recently reprogram channels?
Those channels should still be there, nothing has been removed. What message are you getting on your set top box when you try to tune in those channels?

lostglove
09-28-10, 09:54 AM
Did 1, 4, and 5 get them?* I thought the whole city was still without them.
nothing in 4 & 5.

metropole
09-29-10, 04:41 PM
Lost Channel 237 (SpeedHD) and 162?

Did Comcast recently reprogram channels?


Ok, after some more debugging I found the cause. It is a sudden drop in signal strength! Throughout, the signal decorated. Some channels still worked, others were no longer tuned in. I laid a test cable directly from the outside to the tuner and above channels came in again. Since there was no change in my installation, and the signal used to be OK I have to assume that there is an outside distribution issue. If it doesn't go away I have to call a tech.

jvos
09-29-10, 05:09 PM
After some 'issues' with a refurb TivoHD, I finally got Tivo to replace it with a brand new Tivo Premier. Got it yesterday and set it up last night. Well, mostly set it up. Will I be able to just swap the cablecard from the broken TivoHD to the new Premier? Or will it require tweaks? And if tweaks, PLEASE don't tell me they will need to roll a truck to do it. Will they?

jay2031
09-29-10, 11:42 PM
When I transfered a cable card to a new Tivo, it took almost a month and multiple calls. Kept ending up at a call center in Mexico, where they wanted to help, they just were not capable, even a supervisor. Finally they pushed the help ticket to a guy in Tinley Park who called me back, and had all my tiers and premiums back in a split second.

Good luck getting to the right people, your best bet is to go thru Comcast direct at dslreports.com Comcast forum and contact ComcastSteve with all the host ID, data from the new Tivo along with the cable card serial number.

FSugino
10-05-10, 06:44 PM
It's been a few months and many new channels have been added to the Schaumburg system. Here's the updated list with new columns for FireWire recording and treatment of 4:3 material (presented as-is, stretched, or zoomed). The 4:3 stuff is taking a lot longer than I had anticipated - I don't have the patience to sit around and wait for original 4:3 programming to show up on each channel. And I found out that many channels treat 4:3 commercials and programs differently.

If you spot things that need fixing please let me know.


http://farm5.static.flickr.com/4115/5055224411_8225b5f9d4_o.png

andyross63
10-06-10, 05:50 PM
I noticed the program guide now has the Xfinity logo instead of Comcast.

SKORPI0
10-06-10, 10:24 PM
Thanks for the updated list FSugino. Got updated to 53 more HD channels in my area 3 weeks back.

I'm able to record via firewire the extra HBO, SHO and TMC at about >9-12 mbps bitrate. The only other channels I cannot capture are Encore, MGM, regular HBO and regular SHO. Not a subscriber to STARZ and MAX so I cannot test those channels. :)

aparch
10-07-10, 10:05 AM
Center Ice will be in free-view mode from the start of the NHL season through October 24th.



Will these channels be also available in Clear-QAM?

giedrys
10-07-10, 11:27 AM
FSugino, when you say "Chicago" HD channels, do you mean "Schaumburg"? Because here in downtown I don't see a sh... above 293 with digital classic.

FSugino
10-07-10, 12:21 PM
FSugino, when you say "Chicago" HD channels, do you mean "Schaumburg"? Because here in downtown I don't see a sh... above 293 with digital classic.

Yeah, I forgot to add the disclaimer that I check and maintain the list as I see them here in Schaumburg. There are some channels (the ones highlighted in blue) that other towns have that we don't, but I've tossed them in for sake of completeness. As far as I can tell there are 115 unique HD channels (not counting On Demand channels) available in the Chicagoland area, 111 of which are active here in Schaumburg. As you can tell by the various messages on this thread, availability depends on your location.

owine
10-07-10, 01:12 PM
Center Ice will be in free-view mode from the start of the NHL season through October 24th.



Will these channels be also available in Clear-QAM?

In the past, the InDemand free previews have been available to me in Clear QAM.

andyross63
10-07-10, 05:50 PM
Noticed a new pseudo-channel. 890 - My Government OnDemand

kb11
10-07-10, 05:57 PM
Yeah, I forgot to add the disclaimer that I check and maintain the list as I see them here in Schaumburg. There are some channels (the ones highlighted in blue) that other towns have that we don't, but I've tossed them in for sake of completeness. As far as I can tell there are 115 unique HD channels (not counting On Demand channels) available in the Chicagoland area, 111 of which are active here in Schaumburg. As you can tell by the various messages on this thread, availability depends on your location.


FSugino,

Does anyone in the Chicagoland area have the last four on the list.
ThrillerMax, WMax, @Max or OuterMax? If not any rumors when they might be available.

b_scott
10-08-10, 08:23 AM
Noticed a new pseudo-channel. 890 - My Government OnDemand

yeah, Tivo messaged me about it. I promptly removed it. Where is my Comedy Central HD???????????

racerx9
10-08-10, 02:24 PM
Can someone without Sports Package confirm if they get 234 (NHL HD)?
I have it but am thinking of dropping it. It does not seem to add that many more channels.

Thanks

Joe The Dragon
10-08-10, 03:01 PM
for 10/30 csn chicago list this on there web site

Big 12 Football: Teams TBA (LIVE) on Comcast SportsNet Plus Outer Market

what is Plus Outer Market and do people in Chicago area get it? Cable? Sat tv?

Chicago Bulls are on the main feed at the same time.

This seems to be the first time that Outer Market has show on the CSN web site guide.

Joe The Dragon
10-08-10, 03:54 PM
Yeah, I forgot to add the disclaimer that I check and maintain the list as I see them here in Schaumburg. There are some channels (the ones highlighted in blue) that other towns have that we don't, but I've tossed them in for sake of completeness. As far as I can tell there are 115 unique HD channels (not counting On Demand channels) available in the Chicagoland area, 111 of which are active here in Schaumburg. As you can tell by the various messages on this thread, availability depends on your location.
4 are part time / very part time

+ the 4 in demand HD ones (not on that list) and only 2 of them can be live in HD at one time

andyross63
10-08-10, 04:20 PM
Can someone without Sports Package confirm if they get 234 (NHL HD)?
I have it but am thinking of dropping it. It does not seem to add that many more channels.
NHL HD is part of the Preferred package. I think this also goes for NBA, MLB, and NFL.

The Sports package is mainly for those on Starter, or if you want some of the specialized channels.

Joe The Dragon
10-08-10, 06:50 PM
NHL HD is part of the Preferred package. I think this also goes for NBA, MLB, and NFL.

The Sports package is mainly for those on Starter, or if you want some of the specialized channels.

NHL network is also part of NHL center ice

dishrich
10-08-10, 08:17 PM
NHL HD is part of the Preferred package. I think this also goes for NBA, MLB, and NFL.

It's that way down here for us as well...

FSugino
10-08-10, 09:42 PM
FSugino,

Does anyone in the Chicagoland area have the last four on the list.
ThrillerMax, WMax, @Max or OuterMax? If not any rumors when they might be available.

No one in Chicagoland has them. I think the Boston area has them, that's why I put them on the list in anticipation of them showing up sooner or later.

aparch
10-09-10, 05:54 PM
In the past, the InDemand free previews have been available to me in Clear QAM.

I had my tv rescan the clear qam channels last night during the NHL games. Nothing showed up. :(

skashyap
10-09-10, 06:50 PM
AnyRoom DVR - Naperville ... I had technician come out at my place to resolve cable issue. I asked him when was AnyRoom DVR is rolling out? He said, he installed one, couple days ago in Naperville ( near train station area). So I called customer service. They told me it is available but only sold by Sales Rep. They transferred me to Sales Rep but rep told me that they have delayed the sale for another week. Does anyone have any additional information?

Thx!

kb11
10-09-10, 07:08 PM
No one in Chicagoland has them. I think the Boston area has them, that's why I put them on the list in anticipation of them showing up sooner or later.


Roseville, MI in the Detroit area has them. Here is there lineup.

dishrich
10-09-10, 08:25 PM
Roseville, MI in the Detroit area has them. Here is there lineup.

If you look at that list, @max & WMax are NOT in HD there, SD only... ;) ;)

andyross63
10-10-10, 07:52 AM
I had my tv rescan the clear qam channels last night during the NHL games. Nothing showed up. :(
For the past few years, most 'freeview' is done by modifying channel maps to put the channel into a lower tier. They no longer remove encryption.

Musicnutt
10-10-10, 11:48 PM
Well, here I am 5 months later after my first posting here on this same issue on 5/19/10. Also found a written note to myself that this actually started on March 4th instead. That's how long it took me to fight my way past what passes as customer service to reach a service manager in May finally. So its been going on for over 7 months now. Anyone want to guess if anything is solved yet? ROFL

and the saga continues. "Supposedly" there's a fix in the works for mid to late November. So make it 8 months if that supposed fix doesn't make matters even worse than they already are. Seen that too many times before from Comcast so if they get it right the first time? I'll be shocked.

Someone else here suggested that it may be limited to a small number of customers? Uh huh, sure. Sounds "exactly like" something a Comcast Employee would say as Double Speak or a communication bypass. According to Comcast its 'always' someone else's fault and never theirs. Straight out of the book of their Corporate Policy Statements that every employee is trained extensively to follow. Deny, Deny, Deny, Stall, Stall, Stall, just like Tricky Dick (Nixon for the youngsters here) did SO WELL. Until Deepthroat shoved it down his throat and Ford stepped in. After the tapes came out and the real truth was told.

If someone sells you a pound of hamburger yet you only get 3/4ths of it while the bill is for a full pound? Isn't that FRAUD when you're charged full price for it in an ongoing 'pattern of behavior' lasting over 7 consecutive months? Comcast can swallow that too after I finish filing a complaint with the Illinois States Attorney General to investigate. I've already printed out the form to do just that. And I've documented this "very well" all along, including tapes. What a Kodak moment, gotcha!

Comcast made their own rope to hang themselves with. Not my fault either like they'd claim. Turn about is fair play when you catch them in the act and have them dead to rights. Might turn out to be the best ground meat I've ever eaten raw? ROFL

Nutt

FSugino
10-11-10, 12:21 AM
Roseville, MI in the Detroit area has them. Here is there lineup.

I see ThrillerMax and OuterMax listed as "Coming soon" and no mention of WMax or @Max in the HD section.

ncsercs
10-11-10, 04:25 AM
I live in Hinsdale and have DirecTv service. Want to get Comcast Performance HSI and not interested in TV service (for obvious reasons). Am I better off just paying for HSI or HSI and their lowest form of TV service?

Musicnutt
10-11-10, 02:27 PM
Just out of curiosity? I'd be very interested in taking a poll of Comcast Customers here who are using the Motorola DCH3200 / 3385 cable box for HDTV AND use Comcasts "Favorites List" feature versus just the standard Guide.

If you're not sure of which model you have its the Silver Squared (not rounded or oval) Cornered box with the Black Front Display Panel showing ch. # or Clock in white not yellow with HDMI connectors. The model # is on the largest label on the underside of it.

Anyone fitting those TWO conditions? Please respond to this post. I'd be very curious to know if others are having similar problems to mine with the Favorites List.

If anyone does have this box but does not use the Favorites List? Would you be interested in trying a quick test of it to see if yours does the same as mine does? Shouldn't take more than 5-10 minutes to prove it one way or another.

Thanks to anyone interested in helping me find out if my problems actually are limited to only certain customers and not everyone with this box.

Nutt <><

Steve_V
10-11-10, 03:17 PM
Just out of curiosity? I'd be very interested in taking a poll of Comcast Customers here who are using the Motorola DCH3200 / 3385 cable box for HDTV AND use Comcasts "Favorites List" feature versus just the standard Guide.

If you're not sure of which model you have its the Silver Squared (not rounded or oval) Cornered box with the Black Front Display Panel showing ch. # or Clock in white not yellow with HDMI connectors. The model # is on the largest label on the underside of it.

Anyone fitting those TWO conditions? Please respond to this post. I'd be very curious to know if others are having similar problems to mine with the Favorites List.

If anyone does have this box but does not use the Favorites List? Would you be interested in trying a quick test of it to see if yours does the same as mine does? Shouldn't take more than 5-10 minutes to prove it one way or another.

Thanks to anyone interested in helping me find out if my problems actually are limited to only certain customers and not everyone with this box.

Nutt <><

I meet you two conditions. Up until the last firmware update I was having the problem of jumping to the beginning of my favorites list when returning from viewing "info".

Other than that I have no issues with the box or using favorites.

What problem are you having?

Musicnutt
10-11-10, 05:08 PM
Steve,

You sure you have the time for all of them? *lol* Where do I start.

Yes, going to the first favorite on my list when using 'go to previous screen' to exit 'info' from no matter where I was in my list is clearly the #1 annoyance/BUG in the update from March 4th.

Do you have any recollection of when yours started?
I see you're from Wheeling. So its not just in my area too. I was told (like I believe word one from them after all these years) that this March 4th update was rolled out nationwide all at once.

#2 Mine does not have a DVR. So I tape to my own VCR. No way am I paying them even more when what I'm already paying for doesn't work right half the time anyway. I do use their 'record' from the Favorites or Guide feature to change channels at the right time so my VCR can tape a program. BUT! If I turn off their box into 'standby' mode? I get zero audio, ONLY video, every time since March 4th. So my electric bill is higher cause I can't ever turn it off (to standby) now. And no, its not my VCR cause I can tape OTA to the same inputs with the same cables with no problems at all. The audio outs from this box get turned off or not turned on when coming out of standby mode for a recording.

Thanks for the confirmation that I'm not the only one being affected by this. That's their pat answer anytime anything goes wrong.

Anyone else out here with these issues? PLEASE, Pipe in so we can see how widespread this is.

Hmm? Maybe I should post this in a separate thread to draw more specific attention to it?

Moderators! What do you think?

Nutt <><

Steve_V
10-11-10, 05:43 PM
Nutt,

I may not have been clear in my previous post. We received a firmware update a few weeks ago that fixed all the bugs you mentioned. Also it is my understanding that turning the box off only kills the display and does not significantly reduce power consumption.

Again, I no longer have any problems since the recent firmware update.

andyross63
10-11-10, 05:45 PM
The A28r8 update that was rolled out 2 weeks ago fixes the 'return to top of list' issue. It also fixes the infobar popping up while watching a recording if your live tuner is on an SD channel and an HD-available program is beginning.

Generally, favorites list issues would be general software, and should not be affected by which box you use.

kb11
10-11-10, 05:45 PM
I see ThrillerMax and OuterMax listed as "Coming soon" and no mention of WMax or @Max in the HD section.




My mistake. They do not have @Max but they do have WMAX.
It is listed as Max West HD #276.

FSugino
10-11-10, 06:19 PM
My mistake. They do not have @Max but they do have WMAX.
It is listed as Max West HD #276.

I believe WMax and Max West are two different channels. WMax is the women-focused channel, while Max West is the West Coast feed of the main channel.

kb11
10-11-10, 08:07 PM
I believe WMax and Max West are two different channels. WMax is the women-focused channel, while Max West is the West Coast feed of the main channel.



Your right. There are a total of 12 HD channels on the Cinemax site.
Here is a link.


http://www.cinemax.com/apps/schedule/ScheduleServlet

Joe The Dragon
10-16-10, 06:24 PM
Why are we not getting the FSN game Iowa St. @ Oklahoma on CSN +?

FSugino
10-16-10, 08:49 PM
Why are we not getting the FSN game Iowa St. @ Oklahoma on CSN +?

It's on here. What's playing in your area?

Joe The Dragon
10-16-10, 08:51 PM
It's on here. What's playing in your area?

We missed the game on CSN+ the main CSN channel has it JIP.

andyross63
10-26-10, 05:48 PM
Noticed a new channel 687. It's listed as WJYS2 on the DTA, and WJYS3 on the cable box. The DTA says it's on 351MHz (RF45). Problem is, it's dead. There is no signal at all.

b_scott
10-26-10, 07:42 PM
same here. Keep getting useless channels but they won't give me Comedy Central, MTV, VH1, MSNBC in HD.

dattier
10-27-10, 01:16 PM
A few hours after Andyross's post I was getting the content of OTA channel 62.4 on 687, but as Bscott says, I'd rather have the HD channels we're missing in the city.

zenith1
10-28-10, 05:16 PM
Well Comcast recently went and done it. They gone ahead and encrypted all the local ClearQAM HD stations.

CBS-HD, NBC-HD, ABC-HD, PBS-HD, WCIU-HD, FOX-HD, WPWR-HD, are all unavailable to both my PCTV HD card and WinTV card.

I'm back to using the old amplifier antenna for OTA HD.

:(

FSugino
10-28-10, 05:22 PM
Well Comcast recently went and done it. They gone ahead and encrypted all the local ClearQAM HD stations.

Where are you located? Here in Schaumburg they're all up and active (except 20.1 which reports a low signal error; that may be just my connection).

dattier
10-28-10, 05:24 PM
What part of the area do you live in, Zenith1?  Based on your post, I'm doing a QAM rescan here in Chicago Area 2 to see what happens.

Well, still had all the HD's, so whatever is affecting Zenith1 is either in that area or in Zenith1's setup.

andyross63
10-28-10, 05:51 PM
Everything still seems to be working here in Schaumburg, including 20.1 (which is one of my strongest ClearQAM HD channels.)

Zenith1, did you do a rescan in case they just moved them?

anthony ippolito
10-28-10, 08:29 PM
Hello still did not fix channel 687 wjys2 and i also call comcast to resolve the problem

zenith1
10-29-10, 08:12 AM
What part of the area do you live in, Zenith1?* Based on your post, I'm doing a QAM rescan here in Chicago Area 2 to see what happens.

Well, still had all the HD's, so whatever is affecting Zenith1 is either in that area or in Zenith1's setup.
I live in East Chicago, IN it's part of Comcast's Chicago media market.


It happened this week, I thought at first my QAM Tuner on my desktop was going out as it was only showing the local Analog stations, but a test with my laptop QAM tuner card which always worked, it couldn't pick up any of the local HD stations either.

I phoned Comcast yesterday and was told that they encrypted all the channels and that I would need a DTA box.

They would give away 2 DTA boxes for free.

I decline since those DTA boxes will only decrypts the signal and output a SD picture, where I wanted HD.


So the only way for me to view HD now is through a Comcast converter box, or OTA ATSC.

andyross63
10-29-10, 05:59 PM
Hello still did not fix channel 687 wjys2 and i also call comcast to resolve the problem
I think they changed the channel mapping before getting it properly set up. It's just like 950 and 951 (CSPAN dups). They were there for awhile, but there has been no signal for months.

andyross63
10-30-10, 08:39 AM
Noticed a few channel changes.

Deleted:
286 - Local OnDemand
642 - Canal Sur Mexico
998 - Chicago Style OnDemand
999 - Chicago Sports OnDemand

Added:
459 - NHL Center Ice/MLB Extra Innings
597 - Galavision (http://en.wikipedia.org/wiki/Galavisi%C3%B3n_%28USA%29)
639 - Canal 22 (http://en.wikipedia.org/wiki/XEIMT-TV) ??

andyross63
10-30-10, 11:03 AM
CBS College Sports (232/418) has a free preview this weekend. The channels are in ClearQAM, too. 52-1 and 113-18 here in Schaumburg.

reidneile
11-02-10, 03:49 PM
Did anyone experience Audio Dropout and Video Stuttering on CBS HD on 11/1/2010.

Could not watch Hawaii 50 because of the problem. Also, Dave Letterman had problems too. Other channels were ok.

Had this problem with AMC-Rubicon a couple of weeks ago too but waited for it to be ON-DEMAND to watch it.

I am located in Glenview. Problem occurs on mulitple DVR boxes. HARD Power reset did not resolve the problem.


thanks

dattier
11-02-10, 04:06 PM
I experienced weak cable reception not only last night on WBBM HD (once during "Two and a Half Men" and repeatedly throughout "Mike & Molly," which precedes "Hawaii Five-0") but also repeatedly throughout last Wednesday's second airing of the opening episode of "I'll Do Anything" on BBC America (I had recording conflicts that prevented getting the first airing).

This is in Chicago Area 2, which would be the next or second region south of you, since you're in Glenview.

epsilon
11-02-10, 04:10 PM
Could not watch Hawaii 50 because of the problem.
Experienced the same problem in the city, Wicker Park.

andyross63
11-02-10, 05:41 PM
Same thing in Schaumburg. HIMYM was OK (even recording on tuner 2), but Letterman seemed to have issues.

I'm guessing this must have been a WBBM or CBS issue. Need find some OTA, U-Verse, or satellite users to see.

dattier
11-02-10, 10:51 PM
It was not a CBS issue.  I'd also recorded "Two and a Half Men" and "Mike & Molly" OTA on my DTVPal DVR (and "How I Met Your Mother" and "Rules of Engagement," but those had no problem through Comcast), and both were just fine.  I checked the one place in "Two and a Half Men" where there had been a problem, and it was OK, and I rewatched the entirety of "Mike & Molly," finally hearing all the dialogue I'd missed through Comcast.  And that's despite WBBM's using a VHF frequency and my recording an indoor antenna's reception.

No question, it was Comcast, not WBBM nor CBS.

Paul Brazis
11-04-10, 08:17 AM
Did anyone experience Audio Dropout and Video Stuttering on CBS HD on 11/1/2010.

Could not watch Hawaii 50 because of the problem. Also, Dave Letterman had problems too. Other channels were ok.

Had this problem with AMC-Rubicon a couple of weeks ago too but waited for it to be ON-DEMAND to watch it.

I am located in Glenview. Problem occurs on mulitple DVR boxes. HARD Power reset did not resolve the problem.


thanks

I noticed this on a TiVo'd version of Hawaii Five-O. Had me woried since it was signs of problems on an earlier setup, but it seems to only be CBS, at least the HD version (channel 189, in Elgin/Carpentersville area). Was not overly worried since I didn't see it on other stations.

dattier
11-04-10, 10:39 AM
Was not overly worried since I didn't see it on other stations.I've also seen it on Discovery Health and on BBC America, in Chicago Area 2.

swak
11-04-10, 08:04 PM
I live in East Chicago, IN it's part of Comcast's Chicago media market.


It happened this week, I thought at first my QAM Tuner on my desktop was going out as it was only showing the local Analog stations, but a test with my laptop QAM tuner card which always worked, it couldn't pick up any of the local HD stations either.

I phoned Comcast yesterday and was told that they encrypted all the channels and that I would need a DTA box.

They would give away 2 DTA boxes for free.

I decline since those DTA boxes will only decrypts the signal and output a SD picture, where I wanted HD.


So the only way for me to view HD now is through a Comcast converter box, or OTA ATSC.

I'd try another total rescan and wait for it to finish. The Clear QAMS are working for me near Crown Point. BTW, I have only basic and no STB. Same thing happened to me once when I did a rescan and didn't wait for it to finish seems the QAMs came in at the end of scan?

anthony ippolito
11-09-10, 10:57 PM
Channel 252 rename to nonst and still 687 wjys2 is not working.

tommysss
11-09-10, 11:19 PM
Nonstop

andyross63
11-10-10, 05:40 PM
Anybody's box reset last night? (Wednesday morning). Mine was, but nothing seems different. Same software/firmware.

Orbert
11-10-10, 06:12 PM
Yeah, mine did too (Northbrook), so everything was "To be announced" but nothing looked different otherwise. I didn't check the version.