Providence, RI - HDTV [Text View] - Page 15

sbmurphy

03-10-09, 12:01 AM

not to pick anyone
at one point cox onscreen guide went out 2 weeks that was in the days when we had star sights which went out 2 weeks also Tivo goes out two weeks but the box 1 are to expencive 2 need a phone line 3 the hard drives always seem to die me. all thought am not crazy about our guides featues cox as better built dvr but I do wish we could do things like check our cox email, check local movie listing and pay our cable bill and phone bill(cox digital phone) through the box. other systems have this along with having the ability to send you personal bill reminders and important info throught your settop box i would not change my cable co i might bi*** and complain but after looking at verizon they charge way to much for there service and cox has better custumer service. I have made a few comments about verizon in the past it is that I want some of the features verizon has and some of the features time warner cable has such as the ability to pay your cable bill through the set top box,tv caller ID, ect hope cox gets therse features soon oh by the way I seen i ad for TV caller id awsome. now I only hope we get Tivo interface or a better guide two if you deleate something off the dvr your out of luck tivo has a feature if deleate something you can restore the program you deleated by mistake. i can not begain to tell how often i deleated something by mistake. and are they working on finding a way to add a 2nd hard drive? I see the hook ups on the back of the dvr but I know they do not work

LawrenceWelkMH

03-13-09, 01:01 PM

Hi amy i was just wondering if you have anymore info regaring the Caller Id on tv launch date i spoke to rose marry at cox she is the one who told me about the March 17 launch date for ri i was just wondering if that is the day Caller id will launch or wil it be on march 30th the other question i wanted to ask will the yes network ever come to ri im not a yannke fan but my setpfather is so i would be happy for him if it came on his behalf i heard a rummor that is was sposued to come last year but is never came if you could find out about these question that i posted about the caller id on tv and the yes network i would appactie it very mutch

have a nice day amy look foward to hearing form you soon

Matt:)

sbmurphy

03-13-09, 05:43 PM

sorry to say I was told mach 30th RI
march 17 CT as usual RI gets the awsome
upgrade's frist am disapointed we have to wait but atleast were getting tv caller ID
but CT the third system to get it and that makes RI unfair as I see it the 4th system to
get it please amy correct me if am wrong the other two systems are in FL and OK the only thing they have we don't have is being able to pay your bill throught the set top box which I think something cox should do 1 if you pay on the phone your charged if only if you talk to a live person 2 it free to pay on-line but you need a computer. not everyone has a computer. I love to be able to check my e-mail both FL and OK systems can Amy is these features we ever see? I know things take time but as a question to the passport Echo why can I not get 7 days I get only 5 days its a bummer when you see and ad for a show 8 or nine days out and can set up the show to rec to the dvr
also is there on demand upgrade coming up I thought i saw something on that'
thanks Amy

throwinsevens

03-13-09, 11:46 PM

One of the guys at work told me that when he re-scanned his Cox QAM, he found that the locals had been re-mapped to their local channel numbers... i.e. instead of being in the 70's they showed up as 2.1, 6.1, 10.1, 12.1, 36.1, 36.2, and 64.1.

So, being the type who will try anything new, I did a rescan on one of my Vizio VW42L's. Sure enough, it did re-map those channels. Unfortunately, now the TV shows "No Audio and Video" on those newly re-mapped channels. Worked just fine before the re-scan on the 70's channel numbers. If I press guide on the TV remote, I actually see the PSIP guide data, so it is at least reading that part of the stream. I can see the other clear QAM channels in the 90's, but not the re-mapped locals.

As I am a glutton for punishment, I tried it on my other VW42L and got the same results. Anyone else out there with a Vizio having similar issues? It works fine on a Samsung I tried, and on several Sharp Aquos'.

I called Vizio (again with the punishment). The level 1 tech tried to tell me that I was watching my cable box because I could see "on demand" (the clear QAM channels in the 90's). Needless to say I "demanded" to speak with a supervisor and got passed to level 2, who proceeded to tell me that because other TV's work on the same outlets, and because I can see my cable box on the HDMI input of the TV and it can tune the QAM channels, and because I can get some of these locals with an antenna with the TV's ATSC tuner, it proved that it was not a problem with the TV. Yeah, if you can follow that logic then you are better at this than I am. I explained that I disagreed with this assessment and asked if he could refer the case to an engineer. I'm thinking firmware issue. The tech assured me they would pass the info on to their engineers and have them call back. I'm not holding my breath.

Anyway, I was wondering of anyone else is having similar issues or if I might be missing something. :(

ProvTV5

03-14-09, 03:14 AM

Channel 6 is moving in the right direction. They no longer have to leave HD to put their ID on the screen. I noticed the other night that they can put their ID and other information such as stories coming up on the news at 11:00 in HD on their HD feed. They might be getting closer WPRI/Fox providence in the HD race. I was wondering if channel 6 has new equipment to do this and if their going to be able to start showing syndicated programs in HD soon. Just wondering. Thanks

throwinsevens

03-14-09, 12:45 PM

Channel 6 did make some changes. They have a CG that has been doing all those fancy new graphics. The problem was it either did HD or SD, it could not do both. Now that they don't need to produce an SD stream from their plant (as cable and sat are now downconverting their HD to get their analog feed, and their analog transmitter is doing nightlite), they could move the CG to the HD side and not have to switch to upconverted to use it. It has been in the plan for a while, just needed to wait for the digital switch.

HD Syndicated programs are also in the plan at some point, but no idea on when that may happen.

Channel 6 is moving in the right direction. They no longer have to leave HD to put their ID on the screen. I noticed the other night that they can put their ID and other information such as stories coming up on the news at 11:00 in HD on their HD feed. They might be getting closer WPRI/Fox providence in the HD race. I was wondering if channel 6 has new equipment to do this and if their going to be able to start showing syndicated programs in HD soon. Just wondering. Thanks Wlne 6
Channel 6 is moving in the right direction. They no longer have to leave HD to put their ID on the screen. I noticed the other night that they can put their ID and other information such as stories coming up on the news at 11:00 in HD on their HD feed. They might be getting closer WPRI/Fox providence in the HD race. I was wondering if channel 6 has new equipment to do this and if their going to be able to start showing syndicated programs in HD soon. Just wondering.

arnjohn

03-14-09, 01:56 PM

On my Mitsubishi TV the channels map in the 70's and on my Sony recorder they map to the channel numbers 6.1 etc. Both have QAM tuners but they map with different numbers. Both tune fine.

arnjohn

03-14-09, 04:16 PM

COX fixed the T V Guide On Screen (TVGOS) problem by putting the data on analog channel 95. Thank you Cox.

sbmurphy

03-15-09, 09:04 PM

sbmurphy

03-15-09, 09:11 PM

amy do you know if TV caller ID is coming march 30th

Ph8te

03-16-09, 09:06 AM

Cox CT gets tv caller id
on march 16th as usual CT get we can not get
I wrote to cox to find out if march 30 ri will see it
and got back we can not say anything at this time
but we are always looking to add new features to ITV

Dates are usually never set in stone as things can always change. I would ask that you please check your posts as you have posted that CT would get it the 16 or 17th and RI would get it on the 30th. You then say RI gets everything first. Many times the reason RI gets them first is that Cox New England is based out of RI, it is also a FIOS market.

Remember that you could email 10 times and get different responses from different people. Not everyone reads the updated product info and sometimes they just dont know. I would wait until the 30th and then if we dont get anything after the April 1st date ask again. We are supposed to be getting more HD channels on or around 4/1 so we may see an "all in one update".

Patience is key here folks ;)......

amq6240

03-16-09, 10:28 AM

amy do you know if TV caller ID is coming march 30th

We launched TV CID in Connecticut today. We'll continue to test it here in RI over the next few weeks. The March 30 date is not yet confirmed. As soon as I have an exact date, I promise to let you all know.

sbmurphy

03-16-09, 01:02 PM

to ph8te and amq6240
my friend just came over and saw the tv caller id insider tip
I hope were getting on march 30 if not thats find cox should put on the screen dates can change also thats fine if it does as I want a product that works I hate too see bugs
and problemes but why run a ad if the date not in stone? other then do anyone know if there working on paying your cable bill through the set top box, checking you cox e-mail as well as other featurs such as movie listings, news and info I see OK and FL systems can is that because they use Scientific Atlanta dvrs and because of that will we not see ITV just wondering such services are e-mail viewer, view/paybill order premium channels,request product info,at the movies, news & info, weather, whats on tv,horoscopes, custumer support,program remote, lottery results even from other states. I think thats some all cox systems should have is it something cox can't do if so I can understand that but if so will RI ever have it.
"Patience is key here folks" but I remember at one point cox would say the dvr can do all type of things nothing was ever stated what was coming but always was told great things are coming. The only thing i could care less about is cell phones too much signal problemes but if i could program the dvr that changes everything.
amq6240 and ph8te have a wonderfull day hope to hear from the both of you soon

amq6240

03-16-09, 05:17 PM

amq6240

03-16-09, 05:19 PM

For those of you who are fans of the URI men's basketball team (and those who may not be but enjoy the Tournaments), we're airing the RAMS' opening round NIT game against Niagara tomorrow night at 7 p.m. only on Cox Sports (ch. 3).

sbmurphy

03-16-09, 06:41 PM

Instant access to news, weather and sports
is the news and sports or weather is that refering to the channels with 6 channel views
thank you

sbmurphy

03-16-09, 07:08 PM

Instant access to news, weather and sports will be included.
to put it a better way weather we have now
the news and sports we have now in the zone channel is that
what you mean? sorry I am a little stupied today am very tired so
if am wrong please tell me
thanks $$
amq6240
thanks for all the info you gave out thank you so very much for the info
the hd channels that you wrote about are they still coming April 1st 2 have you
heard if life time movie network will be put on in english its only in spanish now love
to see it in english

Ph8te

03-16-09, 09:50 PM

sbmurphy

03-17-09, 01:46 AM

Ph8te

03-17-09, 08:52 PM

ph8te
I was refuring to lifetime movie network on demand
on channel 1 the lifetime movie network on demand in spanish
it is in the free zone I thought lifetime movie network would have
it in english to will we ever get lifetime movie network on demand in english
who can I write to and see if we can get it
thanks
sorry I should have asked you in a better way was not asking you right
thank for your time and effort

Lifetime On Demand Includes Lifetime Movie Network On Demand. LMN Espanol which is what you are reffering to is a seperate offering for those that would like the On Demand Program in Spanish only. If you would like LMN movies in English please look under the Lifetime On Demand Selection.

http://www.mylifetime.com/about-us/lifetime-on-demand

sbmurphy

03-17-09, 09:10 PM

Lifetime On Demand Includes Lifetime Movie Network On Demand. LMN Espanol which is what you are reffering to is a seperate offering for those that would like the On Demand Program in Spanish only. If you would like LMN movies in English please look under the Lifetime On Demand Selection.

http://www.mylifetime.com/about-us/lifetime-on-demand

ok did thank you
found it thanks again

sbmurphy

03-18-09, 07:28 PM

jakemgold

03-19-09, 11:11 AM

Amy
is it true from what i read on the internet that cox will be changing the onscreen guide? I really hate the one we have know. I wish they go with the one from TV guide I saw my friends one he has comcast and they use the TV guide IPG its so much nicer and the graphics are so much cleaner on hdtv it rocks it pleasing on the eyes you get so much more info the one we got now forget it you can't change the colors tv guide ipg you can change the grid colors you get message from comcast sent into the set top box such as cable tv specials ect saw it the other day wish we change our IPG not to knock cox but verizon uses it to I like that guide better but i take what we got but guide really lacks tv info yes i know its not cox fault but please if you know anything can you say anything because the ipg is really not that great

Respectfully, people would probably be more likely to respond to your posts if you took 1 extra minute to incorporate some grammar and proofread.

LawrenceWelkMH

03-19-09, 12:40 PM

Amy
is it true from what i read on the internet that cox will be changing the onscreen guide? I really hate the one we have know. I wish they go with the one from TV guide I saw my friends one he has comcast and they use the TV guide IPG its so much nicer and the graphics are so much cleaner on hdtv it rocks it pleasing on the eyes you get so much more info the one we got now forget it you can't change the colors tv guide ipg you can change the grid colors you get message from comcast sent into the set top box such as cable tv specials ect saw it the other day wish we change our IPG not to knock cox but verizon uses it to I like that guide better but i take what we got but guide really lacks tv info yes i know its not cox fault but please if you know anything can you say anything because the ipg is really not that great

Hello i was wondering where you Heard That Cox Was Chaining Thire I.P.G i went to www.cox.com/newengland I didn't See any thing thrie i was just wondering where you read it on the internet ? it would be nice to get i new guide i dont care mutch for the one we have now ethirer and the new guide is it for Both Digtail amd the Dvr box ? again just was wondering where you read it?

Thank you
Matt:)

Ph8te

03-19-09, 10:53 PM

Hello i was wondering where you Heard That Cox Was Chaining Thire I.P.G i went to www.cox.com/newengland I didn't See any thing thrie i was just wondering where you read it on the internet ? it would be nice to get i new guide i dont care mutch for the one we have now ethirer and the new guide is it for Both Digtail amd the Dvr box ? again just was wondering where you read it?

Thank you
Matt:)

I have heard this as well via internet talk nothing really official (might want to check out the COX HDTV thread), but its not going to happen "soon". Maybe this year maybe not. Not sure what its going to be exactly, but I do not believe they are going to be using TVGuide data (you can get that for free). Cox has also been testing a Integrated TiVO interface so I guess that would count as well......

Just a little hint..COx usually doe not give dates\timeframes on products in testing or negotiations. All this would do is lead to 100000000 people asking what happened if the date\timeframe was missed. GIve it time and keep an eye on the COx HDTV thread in the HDTV Programming forum and this one. Patience is a virtue though as nothing happens quickly ;).....

jreese831

03-20-09, 06:47 AM

Hi all; this may not be the best forum/thread to post this in, but I'd appreciate any insight anyone might be able to shed. I'm going to be moving in with a friend soon, and thus cancelling my Cox service. This also means returning my DVR. I've got quite a few shows saved on there that I'd rather not lose, and was wondering if there is any way I can somehow transfer them to my PC. I know I can just go find them online via torrents and whatnot, but I'd rather do it the legit way if possible. I've got an "older style" box (that is, not the newest one's they're giving out now), if that makes any difference.

Thanks in advance!

DM2006RI

03-20-09, 10:58 AM

WPRI's audio during a lot of CBS programming is coming across as 2.0 Dolby Digital, whereas the same programming on WBZ is 5.1 Dolby Digital. I noticed this a few times recently, and especially during the basketball yesterday.

What's the deal -- is WPRI's audio "messed up"?

guyincognitoo

03-20-09, 05:31 PM

Ph8te

03-20-09, 08:26 PM

DM2006RI

03-20-09, 11:25 PM

throwinsevens

03-21-09, 12:15 AM

Go with the torrents. In the end it is going to save you hours and hours+ involving capturing and other issues, as there's no easy solution for what you're looking for.

Agreed... there is no good way to get the stuff out of the box without playing it in realtime and capturing it either via firewire, component/hdmi capture card, or composite capture device. I guess you could play it out into a DVD recorder too. Much faster and easier to grab the torrents, plus most people who upload torrents pull the ads out for you. :)

jzareski

03-21-09, 01:12 AM

Curious if anyone in RI can receive and watches CPTV on:

WEDH DT-45 Hartford, PSIP 24-1

WEDN DT-9 Norwich, PSIP 53-1

And report the signal level and general quality.

Thank you,

steve125

03-21-09, 09:09 AM

Curious if anyone in RI can receive and watches CPTV on:

WEDH DT-45 Hartford, PSIP 24-1

WEDN DT-9 Norwich, PSIP 53-1

And report the signal level and general quality.

Thank you,

Negative on both in Northwest RI.

CM4228 with HAAT of about -15m.

jzareski

03-21-09, 01:24 PM

Negative on both in Northwest RI.

CM4228 with HAAT of about -15m.

Thank you for the report.

DM2006RI

03-21-09, 05:32 PM

Curious if anyone in RI can receive and watches CPTV on:

WEDH DT-45 Hartford, PSIP 24-1

WEDN DT-9 Norwich, PSIP 53-1

And report the signal level and general quality.

Thank you,

Nothing in southern RI either, I also have a CM4228.

jzareski

03-21-09, 10:53 PM

Nothing in southern RI either, I also have a CM4228.

Thank you for the report.

alg2468

03-23-09, 10:24 AM

No reception at my residences in Pawtucket or at the West Warwick-Coventry line. I'm using an Antennas Direct DB4 antenna at both homes located at 12 feet high and a Radio Shack bidirectional amplifier. Surprizingly, both locations have no problem picking up Boston chs. 2,4,5,7,28,44,56,and 68.

mdodge

03-23-09, 05:10 PM

Nothing in southern RI either, I also have a CM4228.

Not surprising that you do not receive WEDN-DT as it's VHF (Ch. 9) and your antenna is UHF. It should be a decent signal in Southern RI, though.

jreese831

03-24-09, 01:46 PM

Thanks for all the replies to my question. Too bad there isn't an easier way to do it, but I guess I'm off to search the tubes! Thanks again!

sbmurphy

03-24-09, 02:08 PM

cox fails us again
once again CT gets what RI can not get TV CID
was told TV CID in RI on hold no idea when its coming. good going cox
tease people with the tv ad its coming march 30th now its not which is very typical of cox!!!! amy whats the deal with TV CID again cox's is miles behind other systems

ctdish

03-24-09, 02:15 PM

Ph8te

03-24-09, 08:53 PM

sbmurphy

03-25-09, 12:08 AM

Unless you have teleported to the future and saw what happens on the 30th then please stop complaining...Its getting to a point where you sound like a shill.......

As far as TVCID goes you were TOLD by Amy that the target date was around the 30th of March but that was NOT set in stone...If you want TVCID now move to CT or change providers pretty simple.

As I have said in the past not every rep may be 100% up with the news and they usually are not aware of product launches until right before or the same day of the launch.

I am usually pretty nice but this is getting to a ridiculous level.....

I called about my bill and the rep said they got a e-mail and the TV CID was put on hold. I feel thats fine but why run ads saying its coming? I really love to change providers but can not I am fine with cox internet its a great price the phone a great service it's the cable service am not happy with. Not to be rude the dvr guide I have does only 5 days I thought were supposed to get a week? not to be picky but if you know of a way here is what I want to do can you please tell me if there is way to get around this if something on life time movie net says there a movie on in two weeks is there a way to get the dvr to record the show? I can not think of a way. I forget about the show and miss it. I love movies and hate to miss the movies on life time some times it only on once but then again alot of them repeat but some really do not
thank you
please let me know:)

Ph8te

03-25-09, 05:51 AM

I called about my bill and the rep said they got a e-mail and the TV CID was put on hold. I feel thats fine but why run ads saying its coming? I really love to change providers but can not I am fine with cox internet its a great price the phone a great service it's the cable service am not happy with. Not to be rude the dvr guide I have does only 5 days I thought were supposed to get a week? not to be picky but if you know of a way here is what I want to do can you please tell me if there is way to get around this if something on life time movie net says there a movie on in two weeks is there a way to get the dvr to record the show? I can not think of a way. I forget about the show and miss it. I love movies and hate to miss the movies on life time some times it only on once but then again alot of them repeat but some really do not
thank you
please let me know:)

The current DVR guide DOES go out more than 5 days I just checked and it is at around 7 days of data including today. The show data ends on WEd 4/1 5AM at this time. If your does not you will need to call Cox for assistance or have someone come out and show you how to operate your equipment.

If you want to see a movie two weeks out and you cant remember write it down on a calendar or a piece of paper.

sbmurphy

03-25-09, 08:59 AM

The current DVR guide DOES go out more than 5 days I just checked and it is at around 7 days of data including today. The show data ends on WEd 4/1 5AM at this time. If your does not you will need to call Cox for assistance or have someone come out and show you how to operate your equipment.

If you want to see a movie two weeks out and you cant remember write it down on a calendar or a piece of paper.

Ph8te
called cox they sent a reboot signal now have up to 4/1 thanks
the dvrs ok now
:)

amq6240

03-25-09, 12:20 PM

Let's try this-

Cox fails us again.
Once again CT gets what RI can not get, TV CID.
I was told TV CID in RI is on hold and no idea when its coming. Good going Cox!
Tease people with the TV add. It's coming march 30th. Now this is very typical of Cox!!!!
Amy what's the deal with TV CID? Again, Cox is miles behind other systems.

Hey all - as previously stated, we are actively testing TV CID for launch in RI. We have encountered a couple of minor issues in CT and in our RI test that need to be ironed out before any additional launches. Our intent is not to "tease" you, but to deliver quality products and services that meet your expectations.

I would submit to you that what is not typical for us is to put a date out to our customers with a product launch that is not confirmed. I have consulted with my colleagues across the organization and we agreed to take that into consideration for future communications.

To that end, as soon as we have a confirmed date, you will be among the first to know.

Thanks.

amq6240

03-25-09, 12:27 PM

Hey all,

Good news, some in response to what this group has been discussing. See below for a list of five new HD channels being added April 1 ... and no, this is not an April Fool's joke!

NBA HD, ch. 713
Biography HD, ch. 739
Fox Business HD, ch. 767
MLB HD, ch. 768
PPV Events HD, ch. 799

Sports, culture and news ... hope this meets many of your interests. Now, I don't normally post channel additions this early, but we've been assured as far as assurances go that these are definite. IF there are any changes, I beg for your forgiveness now! :rolleyes:

One more update here: NBA HD will not launch on 4/1 as originally planned. Will let you know as soon as that date is available as well.

Ph8te

03-25-09, 07:11 PM

Hey all - as previously stated, we are actively testing TV CID for launch in RI. We have encountered a couple of minor issues in CT and in our RI test that need to be ironed out before any additional launches. Our intent is not to "tease" you, but to deliver quality products and services that meet your expectations.

I would submit to you that what is not typical for us is to put a date out to our customers with a product launch that is not confirmed. I have consulted with my colleagues across the organization and we agreed to take that into consideration for future communications.

To that end, as soon as we have a confirmed date, you will be among the first to know.

Thanks.

Amy no worries, you never really gave us a firm date so there was no mis-understanding for the most of us ;).

One more update here: NBA HD will not launch on 4/1 as originally planned. Will let you know as soon as that date is available as well.

Ohhh nooo what shall I do :D thank you for the heads up though, I was looking forward to getting the channel, but its not a priority.

LawrenceWelkMH

03-28-09, 12:21 PM

One more update here: NBA HD will not launch on 4/1 as originally planned. Will let you know as soon as that date is available as well.

Hi Amy Thanks For the Heads up on NBA HD not Being Lauched on Apri 1st look how long it took us to get Comdey Centreal in HD it Kept getting Pushed Back Qutie a Bit How about the Other Channels that are Spoused to Lauch on Apri 1st are the Reaming Channels that You Metion Before lauching on Apri 1st or not Please Let us know about That and any Other new Stuff Coming to cox in RI

Thannks Amy

Matt

sbmurphy

03-29-09, 02:37 AM

LawrenceWelkMH

03-29-09, 08:16 AM

Amy
do you thing will ever get wgn they have In the heat of the night on
and i see WGN does come in HD or is that a channel thats out of our market
i be really cool to see In the heat of the night. Its like supper station WTBS I was wondering if we get it I think Verizon has it but if they have would it still be a market thing or something cox can not get just wondering two how about the disney channel in hd

thanks

i would like to see WGN Amecia Myself I know last year it showed a honeymooners Marthon on New Years eve i and i was mad beacse it Cox Didn't Carry WGN Rember watching the honeymooners New Years eve Matrthon on WPIX Ch 11 i Belive that was out of new york and cox used to carry WPIX Ch 11 For the Longest time so it should not be hard for cox To Get WGN I Also Know WGN is the Station that is going to carry the new WWE Program called Superstats i went on thire webstie today and they have alot of other great porgrams like ALF The Cosby Show so i think it would be nice to see WGN come to cox i guess we will have to wait and see

Thanks
Matt

Ph8te

03-30-09, 12:25 PM

Hi Amy Thanks For the Heads up on NBA HD not Being Lauched on Apri 1st look how long it took us to get Comdey Centreal in HD it Kept getting Pushed Back Qutie a Bit How about the Other Channels that are Spoused to Lauch on Apri 1st are the Reaming Channels that You Metion Before lauching on Apri 1st or not Please Let us know about That and any Other new Stuff Coming to cox in RI

Thannks Amy

Matt

Wait a few days and youll find out ;)............People Amy have been VERY helpful with letting us know about the channels and features coming to Cox, usually you do not get this service....Please be patient....As far as the other channels since they were not mentioned in the "delay message" you would assume that they are still on schedule pending any further delays......

As far as WGN goes since we dont have the SD version of the channel, I wouldnt expect to see the HD version anytime soon. If you want the channel then I would suggest switching services OR calling Cox\Emailing Cox and requesting the channel.

From Looking at the WGN America site though, I think this would be one channel that would be considered "out of market" most likely. The reason FIOS has it (since I know this will come up) is that they usually do "National Rollouts" of channels so sometimes you will get channels that you wouldnt nornally. Cox will be eventually moving to a National rollout for certain channels from what I hear, but I wouldnt expect this anytime soon.

sbmurphy

03-30-09, 01:26 PM

Wait a few days and youll find out ;)............People Amy have been VERY helpful with letting us know about the channels and features coming to Cox, usually you do not get this service....Please be patient....As far as the other channels since they were not mentioned in the "delay message" you would assume that they are still on schedule pending any further delays......

As far as WGN goes since we dont have the SD version of the channel, I wouldnt expect to see the HD version anytime soon. If you want the channel then I would suggest switching services OR calling Cox\Emailing Cox and requesting the channel.

From Looking at the WGN America site though, I think this would be one channel that would be considered "out of market" most likely. The reason FIOS has it (since I know this will come up) is that they usually do "National Rollouts" of channels so sometimes you will get channels that you wouldnt nornally. Cox will be eventually moving to a National rollout for certain channels from what I hear, but I wouldnt expect this anytime soon.

what do you mean by national rollout? would that mean everone would have the about the type of line up? I won't expect either anytime soon

amq6240

03-30-09, 01:29 PM

sbmurphy

03-30-09, 02:03 PM

COOOOL Awsome Fox Business and Biography
the only two care about am not a sports fan the others leave me out
I really was hopping for The weather channel I was not suppriesed its
not a channel I think cox really wants to carry why i love to know why

sbmurphy

03-30-09, 02:07 PM

does anyone know if TVland is planning HD
or if hallmark channel not hallmark movie channel will ever be in HD
and what PPV events are in HD anyway will it be just sports?

sbmurphy

03-30-09, 03:01 PM

any updates to TV CID

Ph8te

03-31-09, 06:15 AM

does anyone know if TVland is planning HD
or if hallmark channel not hallmark movie channel will ever be in HD
and what PPV events are in HD anyway will it be just sports?

You should contact the respective channels directly to see if they are planning to launch HD feeds, they will know before Cox does..

As far as HD PPV It will probably consist of sporting main events (UFC, Boxing, Wrestling) MOvies are handeld via the OnDemand service (via Channel 1). I am betting there has been a huge deamnd for HD PPV (I know I have wanted it just for the boxing matches alone) and now we will have it.

Cox DOES carry TWC in HD in ohter markets, it just hasnt been added to our lineup yet. From several responses I have seen I am guessing they are waiting for the local 8's to go HD before adding it (this is purely a guess though).

LawrenceWelkMH

03-31-09, 10:31 AM

Hi all i just got off the phone with Cox Here is the Deal with Caller Id has been put on hold in RI And thire is no new Lauch date as of yet the repestvie also told me that Form April 13-May 20th or so on 724 In ri thire will be a sation called Nesn Plus The Purpouse of Nesn Plus is If the Red sox and the burnis are playing at the same time Nesn Plus will offer one of the games For Exp If the Burnis are playing on Tuesday at 8:00 and the Red sox are Playing at 8:00 one game Will Be on Nesn HD 725 And The Other Will Be on Nesn Plus Ch 724 but Nesn Plus wil only be a Temp Channel for the Burins play offs and will only be on air if both the red sox and the Burins are playing at the same time One more thing About caller id The cox Rep told me the Boxes will auctmalcy be Updated When the Caller Id Comes to Ri in other words We will not Have to Call cox And Actavie it Cox will do it For us and one final note All the new HD Cannels Amy Talk About Before Will Launch Tommrow I ask the Rep About NBA HD being put on hold the Rep said as far as he know NBA hd Will lauch Tomrrow We So my advice to all of you is to Wait and see what Happens Tommrow Moring i Realy Looking Forward to PPV events In HD I can See WWE WresleMaina IN HD This Sunday WHO HOO :)

Thanks Matt

wingnutdad620

03-31-09, 11:52 AM

@LawrenceWelkMH

That's one fabulous run-on sentence.

Ph8te

03-31-09, 06:51 PM

@LawrenceWelkMH

That's one fabulous run-on sentence.

indeed it was as well as a hop scotch train of thought ;)..........

Lawerence, the CallerID was confirmed delayed with no ETA given by Amy awhile back due to issues that had come up in the CT launch....

FOr the NBATVHD While Amy said it was delayed, I would suspect it had to do with contract issues, so if they got it cleared up great, BUT if it doesnt go live then dont complain everyone was forewarned.

sbmurphy

03-31-09, 09:24 PM

indeed it was as well as a hop scotch train of thought ;)..........

Lawerence, the CallerID was confirmed delayed with no ETA given by Amy awhile back due to issues that had come up in the CT launch....

FOr the NBATVHD While Amy said it was delayed, I would suspect it had to do with contract issues, so if they got it cleared up great, BUT if it doesnt go live then dont complain everyone was forewarned.

ph8te or amy
I now there's no ETA CallerID but do think it's something cox will be able to do or is it a motorolla issue what I mean by that is a softwere issue which needs a update for which it can not be fix right know? just wondering I have a feeling it will come but soimething tells me it will be after the summer which is fine but it be a great feature to have also did you know about the music choice channel channel changes I got a new line up in my bill. I was wondering how come cox does not have a radio service you had one many moons ago. I can not get much radio reception here in newport. I was just wondering some cable systems you can hook the cable line to your reciver and get fm station so you do not need a indoor or out door antanna i don't know if any cable system does it now but it be cool if cox did and was wondering why they stoped it if you know
have a nice day:)

sbmurphy

04-01-09, 02:56 AM

Ph8te

04-01-09, 04:49 AM

HI look what I found in the internet
interesting but as usual we won't see it am sure of that but very interesting
post what a dream come true am sure for cox system other then new england am sure of that
amy correct me if am wrong am not trying to be rude but can give a good guess that cox new england would
be to big to release some so new. I was told by someone that when they come up with a new product they try it out in smaller
systems so if they did release a new guide we would more then likely be the last to get it am i correct? I am not counting on it getting this summer would be nice
but am not counting on it just yet i like the dvr remote recording feature though web or phone thats really sweet!!!!
amy if we ever get something like this i'll do cart wheels in my living room LOL just making a joke
have a nice day Amy
http://www.multichannel.com/article/190439-Cox_Gasses_Up_Next_Generation_Guide.php?rssid=20076&q=cox+

This information was reported in the main COX thread in the HDTV Programming forum.....

Remember you need to be patient as the August date is something they would like to do, but doesnt mean they will be able to meet that date. They will ahve to go through rigorous testing to ensure that there will be minimal issues when the launch does happen. Anything talked about like the article states is something in the planning\testing phase, its WAY to early to speculate anything.

As far as being "smaller". the RI\CT Region for Cox is actually one of the "top" markets. We are usually ahead of the others as far as channels, features ect. I believe Cox is currently testing TiVO in New England before they roll it out to the rest of the country.

Just as a side note, anything in testing, ect Cox will be very tentative to give any info on as there are no confirmed dates, or even guaruntee that the service will see the light of day.

Again I hope people will be patient and not hammer Amy, she can only tell us so much and is really going above and beyond. There are many markets that dont have a rep giving out the info she has.

Ph8te

04-01-09, 07:43 AM

Just and FYI looks like all channels were added except for NBATV HD as Amy has said it has been delayed......

sbmurphy

04-01-09, 10:14 AM

This information was reported in the main COX thread in the HDTV Programming forum.....

Remember you need to be patient as the August date is something they would like to do, but doesnt mean they will be able to meet that date. They will ahve to go through rigorous testing to ensure that there will be minimal issues when the launch does happen. Anything talked about like the article states is something in the planning\testing phase, its WAY to early to speculate anything.

As far as being "smaller". the RI\CT Region for Cox is actually one of the "top" markets. We are usually ahead of the others as far as channels, features ect. I believe Cox is currently testing TiVO in New England before they roll it out to the rest of the country.

Just as a side note, anything in testing, ect Cox will be very tentative to give any info on as there are no confirmed dates, or even guaruntee that the service will see the light of day.

Again I hope people will be patient and not hammer Amy, she can only tell us so much and is really going above and beyond. There are many markets that dont have a rep giving out the info she has.

Pha8te
I agree with you
I won't hammer this one like the story said there not giving any info or screen shots. if thats the case I can bet you amy has not info yet we will just have to wait a hell of a long time for this one the only thing I like to know is will we have to change out our dvr boxs or can we use the same boxs or will everyone including digital regular digital boxs as well. I hope down the line I mean WAY down the line if we need to change out our boxs Amy can give up a heads up but in the mean time lets not hammer Amy. I hate to see her stop giving us any info.but question I have but not re the guide. why is there a M card in the DVR? whats it for? is it a cable card? why did the FCC mandate it if thats why its there
thanks

igneous

04-01-09, 10:53 AM

I saw a newer motorola DVR at the cox booth at the home show this weekend, are they giving these out yet? Im sick of the crap I have

sbmurphy

04-01-09, 11:00 AM

I have 3416 the box is black and silver
with the HDMI

sbmurphy

04-01-09, 09:26 PM

Amy or ph8te
tivo has it you can use rapsody to download music and play music through the dvr
do you think thats something maybe cox will do in later years i just got a sansa
and just got Rapsody to go I am so happy cox has Rapsody service along with mcafee when we lost the service back last year ago i wanted to die I think cox has the best internet service cable tv on the other hand is something else i love fox business in hd nice added feature it goes well with cnbc hd and i looks great great going cox

N1ZZN

04-03-09, 08:56 PM

ctdish

04-03-09, 11:39 PM

I don't see that WJAR DT has much of a null anywhere. What does TVFool show for your location?
John

N1ZZN

04-04-09, 01:34 AM

TV Fool shows it in the yellow range, so they must not take into account their directional pattern either. If you look up WJAR on fccinfo.com, you'll see the nulls in their pattern.

Trip in VA

04-04-09, 02:14 AM

TV Fool certainly does take the directional pattern into account.

180 kW in your direction isn't nothing.

- Trip

LawrenceWelkMH

04-04-09, 03:31 PM

sbmurphy

04-04-09, 06:00 PM

yes were getting Romace but its all spanish so am out of luck
me only speak english so thats the case

LawrenceWelkMH

04-05-09, 08:02 AM

yes were getting Romace but its all spanish so am out of luck
me only speak english so thats the case

Rats i love nice slow songs too bad that romace is going to be in spanish do you know if any of the current music choice channel are going to be moved around and if so do you know where ?

Ph8te

04-06-09, 09:55 AM

Hi Amy And Everyone I Just Read on Music Choice's Webstie That They Are Making Some Channel Changes ? What I Would Like to konw what Channel's Are Going Where for Music Choice I For R.I. ? I Also Read they are Adding A Channel Called Romace and i was Wondering if We Are getting that Channel in RI ? Also I head that WWE 24/7 Is Changing it's Name to WWE Classic on Monday April 6th 2009 and i was Just wondering if it's a Rummor or its ture ? and if it Is Ture Will My Dream come Ture will The WWE 24/7 Channel Finaly Have it's Own Back Drop With WWE Loogs ETC i Know that On Demand Is Spoused to Be Getting a Major Upgade soon and Hopfully With the Upgrade WWE 24/7 Will Get it's Own Back Drop Like HBO MAX ETC Amy Or Some One Could Kindly Sheed some Light on this Post I would Appaicte it Very Much Thanks in Advacne Enjoy Your Weekend All.:)

Thanks Again
Matt:)

From chaecking out the WWE 24/ OnDemand section it looks no different then HBO or Starz. I believe the "backdrop" that you see with Cinemax comes from the provider not Cox (dont quote me on that though).

As far as Music Choice goes, the Romance channel is listed as spansih only on the Music Choice website (descriptions of the channels were directly under the actual channel changes). Providing that Cox has made a decision on where to place the new channels you should be able to call and find out. Remember though that the decision might have not been finialized yet, so the reps may not know.

http://www.musicchoice.com/channelchange/#chart
Names & Descriptions of new Music Choice channels

MC MixTape: A non-stop mix and blend of popular music and beats, designed to keep the party going.

Dance/Electronica: The biggest dance music, house, club, electro, alternative hip-hop, and trance tracks in the nation.

Hip-Hop Classics: Hear the beginnings of hip-hop as we play old school rap and today's hip-hop classics.

Retro Rock: Check out the rock stars that dominated arenas in the ‘80s to the bands that topped the charts throughout the ‘90s.

Classic Alternative: Experience the artists and songs that gave birth to the modern rock format as well as those that carried its torch.

Stage & Screen: An original mix of music from the movies, television, and Broadway stage: from epic blockbuster film scores to TV theme songs; from Disney on Broadway to classic Rodgers and Hammerstein; with popular songs made famous by the movies they came from.

Toddler Tunes: A channel for babies, and young children featuring lullabies and sing-along songs.

True Country: Flashback to the ‘80s and ‘90s- all your favorite hits from country superstars.

Singers & Swing: Discover the Great American Songbook in a tasteful mix of the best recordings from the Singers and Bands that made these tunes famous to the current artists keeping the music alive for today’s audiences.

Romances: A romantic mix of popular Spanish love songs of yesterday & today perfect for the Latin lover in you.

alg2468

04-06-09, 03:54 PM

I'm not sure how big the story is regionally, but the news about WHDH-7 deciding not to carry the new 10 PM Jay Leno show was pretty big news in Boston today. I wonder if WJAR will soon regret their decision to null out their DT signal over SE Mass? I live in Hanson, where WJAR analog 10 used to put in a perfect signal, and WPRI-DT and WNAC-DT still do. I have yet to receive a single pixel from WJAR-DT (or WLNE or WSBE DT for that matter) here, only 25 miles away. On my insignia DTV box, the signal never goes over about 25%, and it usually needs to be at least 50 to show any video at all.

Maybe it's possible that my location is just in a bad spot for WJAR, because I am able to receive it at a relative's house in Marshfield, though not very strong. It is obvious looking at their pattern that I am directly in the null. It's not an antenna issue, because it's actually a UHF antenna that I'm using (Channel Master 4228), and it used to receive WNAC-DT just fine when it was on UHF channel 54. We do still get WJAR on Comcast here, but only the standard def feed.
The weak signal that WJAR, WLNE, and WSBE radiates to the northeast in the direction of Boston is true. Up in Melrose, MA, the analog signals for these stations came in, but there is zero signal from these stations' digital signals throughout the Boston area. WJAR and WLNE share the same antenna - WJAR's engineer says that the antenna will be raised to the tower's top this summer with higher power, and that could produce a better signal. I'm not sure what if any upgrades WLNE will do,but some reception reports indicate that some areas receive WLNE better than WJAR,even thoughWLNE is at lower power. WSBE at 50kw is very weak so it's range is small. It will be interesting to see what effect the shutoff of the analog stations in Boston on June 12 will have on the reception of WJAR, WSBE, and WLNE in the Boston area.

ctdish

04-06-09, 05:07 PM

Trip in VA

04-06-09, 05:42 PM

The fact that they are harder to recieve in the Boston area is more due to becoming UHF rather than VHF than transmitting less power in that direction. Can people up there get WPRI or WNAC on channel 12 and 13?
John

We're actually having a similar conversation over on Radio-Info. I'm inclined to blame the side-mounted antenna for the WJAR signal issues rather than UHF versus VHF (WNAC-DT worked fine on 54 for many people). I, along with many others, will be amused to see how much improvement is gained from moving the antenna to the top of the tower later this year.

- Trip

ctdish

04-06-09, 06:20 PM

Is there any info on the FCC's site on the top mounted antenna? Will it be omni directional and will it also sent WLNE's signal?
The VHF/UHF performance advantage was also evident here from the Hartford/New Haven direction and is also clearly seen on the analog stations. It may not show up when the paths are near line of sight where antennas are on mountains a few thousand feet above the users or where high towers send signals to users over flat land. But here with only "moderately" high towers sending to fringe areas over lots of hills VHF wins every time.
John

Trip in VA

04-06-09, 06:33 PM

I think it's the same antenna, just top-mounted. I don't know about WLNE's signal. I'm just thinking that being side-mounted could be distorting the signal over Massachusetts.

- Trip

Falcon_77

04-06-09, 08:03 PM

I don't see a filing for WLNE to go to the top. In addition to side mount concerns, it seems that something is lost with shared antennas as well (e.g., KOLO in Reno, NV).

In any event, as ctdish knows well, I can't get a hint of UHF WJAR or WLNE at my parents' house in Mystic. Analog WJAR/10 was watchable.

I don't normally favor VHF, but most of the time I'm getting signals from towers on a 5000' mountain out West and the only "forests" are planted trees. In general, UHF seems to be better for LOS areas while VHF does better with difficult terrain and trees.

sbmurphy

04-07-09, 03:43 PM

Look what I found am not expecting it why? Cox can't seem to get around to dishing out TV CID due to a software Issue am sure are not going to releass this here I won't hold my breath for it.or if they do I think it will be only CT as cox New England is Very Very slow to bring new services such as a better on screen guide,Tivo,multi room dvrs,remote programing of dvrs and faster Internet to RI. I will I will try to be patient. Yes am sure it cust more but I would be willing to pay more for my DVR service to have the Multi Room DDVR . I really injoy my dvr but I think Motorola DVRS suck I been again having issues with the sound dropping out box or channel? I was thinking of calling cox but would feel stupied if cox got here and it was not doing it. but re sound drops am i the only one that has this probleme? The wireing in the house is brand new. I saw this new service 50 Mbps DOWNLOADS TO LAFAYETTE, LOUISIANA Lafayette Parish Customers Among the First in the Country to Benefit from Cable’s New DOCSIS® 3.0 Technology Like I said Cox new england is soooooooooo slow to get new service. AND Yes I would pay more to get it depends how much more it is. I love COX internet and the faster it is the better for wireless. I was told by someone at cox am not no expert but I was told by a computer expert from 20 to 50 wired i might not see a differance but on wireless i would. i do not mean to come across as a baby but I have been hoping to see a faster service as verizon has a faster service. but i will not change service provider verizon's a big rip off. I just want faster internet through cox i just feel cox new england misses out on newest stuff but will cox ever come though with Tivo comcast has it

Cox Communications Announces Upcoming Launch of Multi-Room DVR Functionality
Cox continues to provide advanced DVR product options for our customers

ATLANTA, April 6 /PRNewswire/ -- Cox Communications announced today plans to offer a multi-room viewing option for DVR customers. This new offering will allow viewing of recorded DVR content throughout the home, in both standard and high-definition. The device contains a larger hard drive that allows customers to record and store more of their favorite shows. In addition to the increased capacity, the DVR will use Cox's next generation guide which includes new personalization and search options as well as interactive features. Multi-room viewing will launch in a yet to be named Cox market later this year with additional launches to follow.

"Cox strives to continually enhance the TV experience for our customers with advanced video services that allow for more viewing flexibility and personalization," said Steve Necessary, vice president of video strategy and product management. "We have been testing multi-room viewing in our labs and are confident that our customers will love the additional convenience and functionality it offers."

Multi-room DVR viewing provides users with the ability to watch content that is recorded on one DVR in the home on other non-DVR receivers in the home. In addition, customers will have full trick functionality - pause, fast forward and rewind - on recorded content while watching from any receiver.

Communication between the DVR and non-DVR receiver(s) will take place using MoCA (Multimedia Over Cable Alliance) home networking technology. The technology allows Cox to transform current in-home wiring into the equivalent of an Ethernet network so that receivers can connect to one another.

"Our advanced DVR product options, coupled with the roll out of our new interactive program guide, will offer customers a user-experience that is simple and convenient while providing unparalleled control over their video experience," added Necessary. "Multi-room viewing will not replace the option for multiple stand alone DVR units in a home. It's an addition to our product line, allowing customers the opportunity to decide which option best fits their needs."

COX DELIVERS ; Additional Markets to Get Cox’s Ultimate Internet Later in 2009.
(Washington, DC) – At the National Cable & Telecommunications Associations’ Cable Show, Cox
Communications today announced availability of its Ultimate Internet package in Lafayette Parish,
Louisiana. Powered by cable’s exclusive DOCSIS 3.0 technology, Cox’s Ultimate Internet offers
customers some of the fastest broadband speeds in the nation, with downloads up to 50 Mbps and
uploads to 5 Mbps. The third generation of cable’s DOCSIS (Data-Over-Cable Service Interface
Specification) introduces channel bonding, a technology that can bond parallel cable channels to
transmit data at faster speeds.
“Speed continues to be one of the top reasons customers choose broadband service, and Cox has
been a leader in delivering the best value of speed and features for the money,” stated Seth Hogan,
vice president of data product management for Cox. “Cox was one of the first ISPs in the country to
begin offering customers a choice among speeds with our tiers of Internet service; we’re excited to
add our new Ultimate Internet package to meet our most avid Internet users’ need for speed.”
“More than four million customers have chosen Cox as their trusted provider of Internet services
thanks to the strength and reliability of our fiber-rich network,” stated Jay Rolls, senior vice president
of technology architecture for Cox. “Since 1996, we’ve invested more than $16-billion to deploy and
continuously upgrade our broadband network which is available to across our footprint. We plan to
continue investments in technology like DOCSIS 3.0 to ensure we’re meeting the bandwidth needs of
our customers.”

LawrenceWelkMH

04-07-09, 08:35 PM

Ph8te

04-07-09, 08:48 PM

come though with Tivo comcast has it

Cox Communications Announces Upcoming Launch of Multi-Room DVR Functionality
Cox continues to provide advanced DVR product options for our customers

ATLANTA, April 6 /PRNewswire/ -- Cox Communications announced today plans to offer a multi-room viewing option for DVR customers. This new offering will allow viewing of recorded DVR content throughout the home, in both standard and high-definition. The device contains a larger hard drive that allows customers to record and store more of their favorite shows. In addition to the increased capacity, the DVR will use Cox's next generation guide which includes new personalization and search options as well as interactive features. Multi-room viewing will launch in a yet to be named Cox market later this year with additional launches to follow.

"Cox strives to continually enhance the TV experience for our customers with advanced video services that allow for more viewing flexibility and personalization," said Steve Necessary, vice president of video strategy and product management. "We have been testing multi-room viewing in our labs and are confident that our customers will love the additional convenience and functionality it offers."

Multi-room DVR viewing provides users with the ability to watch content that is recorded on one DVR in the home on other non-DVR receivers in the home. In addition, customers will have full trick functionality - pause, fast forward and rewind - on recorded content while watching from any receiver.

Communication between the DVR and non-DVR receiver(s) will take place using MoCA (Multimedia Over Cable Alliance) home networking technology. The technology allows Cox to transform current in-home wiring into the equivalent of an Ethernet network so that receivers can connect to one another.

"Our advanced DVR product options, coupled with the roll out of our new interactive program guide, will offer customers a user-experience that is simple and convenient while providing unparalleled control over their video experience," added Necessary. "Multi-room viewing will not replace the option for multiple stand alone DVR units in a home. It's an addition to our product line, allowing customers the opportunity to decide which option best fits their needs."

If you are so unhappy with Cox then swith services plain and simple. It is obvious that you and Matt are unhappy with your service so SWITCH. Then you can go an complain about how another company is slow.......If all you do is whine and complain its just a fast way to get yourself on the ignore list.....YOUve already made your point that Cox is slow, but complaining on the open forum isnt going to do anyone any good. Call Cox and complain and request the features that YOU want. the more people that call the more likely that the feature will come out.

SOrry if this sounds like a rant, but it seems the same people making the same complaints with the blind leading the blind........

sbmurphy

04-07-09, 09:01 PM

Ph8te

04-07-09, 10:27 PM

like am going to say I never see a cable tv company have so many software issues as
cox. or cable box issues I think I know way. Its that there useing Motorola software
if they use SA boxs Cox would be better off Motorol first off begain as a two way radio company for police and fire departments and in my opion there great in that department
and in the cable tv box department i think they should forget making cable tv boxs but like i said thats just my 2 cents

OK now I know you must be joking.....You need to do some research 1st and see how many issues those with SA boxes have........Also, if you think Cox is the only on ewith Software issues then you obviously have not done ANY research into ohter companies like FIOS which have had more then a handful of "hiccups" with thier own software.......I am not sayin that Cox is without fault, as they HAVE had issues and there are blips, but they are not the only ones...

As far as this goes I am finally done, I am all for constructive complaints\comments, but there comes a time when it goes wayyyyy beyond constructive and all it becomes is "noise"......

sbmurphy

04-08-09, 09:44 AM

ph8te
I done saying anything but understand this please
I hate the cable service but am fine with cox phone and internet I want to be able to
pay for more bandwith speed and re changing its not a option I can not get on other services for tv so I have no other choices but cox I do not want to cange my internet ISp or phone. The cable tv is in my roomates name He loves the Cable service I don't he won't change so am stuck with cox. as you stated am making noise he states the samething but in my opion cable tv or any cable tv has things i do not like so really the only thing I like is my cable internet next about a few channels he thinks cox is great so there you go I guess considering how you both feel i am a winnie bitch the winnie bitch comes from him so am done saying anything have a nice day Ph8te he says i would not be happy unless i have something to bitch about

DM2006RI

04-08-09, 11:39 AM

I remember fondly the days when this board was actually about HDTV broadcasting in the Providence market and not when caller ID would be launched or what DVR Cox has available.

Sigh.

nheagle

04-08-09, 11:54 AM

I remember fondly the days when this board was actually about HDTV broadcasting in the Providence market and not when caller ID would be launched or what DVR Cox has available.

Sigh.
Well said:
and maybe one day we can get back to the intent of the forum.

sbmurphy

04-08-09, 01:14 PM

So were can I post this kind of stuff talk about cox service ri can we start up a board for that? and if so how? if am posting wrong tell me!
help me please

wingnutdad620

04-08-09, 01:30 PM

So were can I post this kind of stuff talk about cox service ri can we start up a board for that? and if so how? if am posting wrong tell me!
help me please

You have no right to complain as the service is not even in your name so therefore you are stuck with what you have, plain and simple. All of the complaining in the world will not change that.

I very much enjoy the AVS forums as there are many, many helpfully and intelligent people posting ideas/help, etc.

Can we please get back to the topics of this particular board?

Also, you might be taken more credibly if you could compose a well worded and grammatically correct post.

ctdish

04-08-09, 02:58 PM

So were can I post this kind of stuff talk about cox service ri can we start up a board for that? and if so how? if am posting wrong tell me!
help me please

If you need information you can ask for it. If you think you discovered a problem that is new or of very general interest, it is probably OK to mention it. If something does not work the way you want it to probably no one here can help you, so bringing it up over and over will been seen as whining. This type of problem is best brought up with your provider. As was mentioned you could switch to a different provider but none are perfect and you need to select what works best for you. You could even try getting free over the air reception, then you could get antenna help here if you needed it.
John

sbmurphy

04-09-09, 12:17 PM

HI I need some help
I have a samsung hd digital box and amplified indoor antenna
I get 2,4,5,6,7,10,12,27,28,36,38,56,68,69, was getting Fox 25 need the digital channel so I can manually put in the channel also does anyone know anything about this tv its one of the sub-channels 7.2
thanks

ctdish

04-09-09, 12:55 PM

WFXT-DT is on physical channel 31.
John

Trip in VA

04-09-09, 12:56 PM

I get 2,4,5,6,7,10,12,27,28,36,38,56,68,69,

Interesting that you're getting 12 and not 64.

was getting Fox 25 need the digital channel so I can manually put in the channel

Channel 31, but it's at low power until they can do some equipment replacement. You may experience issues receiving it until then.

also does anyone know anything about this tv its one of the sub-channels 7.2
thanks

http://www.this.tv/

- Trip

ctdish

04-09-09, 01:12 PM

Trip, I haven't been able to figure out why but one of my TV's has has had trouble on and off remapping the digital 12 and 64 signals. I often had to get WNAC on 54 before the Feb switch. Right now WPRI comes in on channel 12.1 and WNAC is tuned in on 12.6
John

sbmurphy

04-09-09, 03:31 PM

anyone know what the best brand name indoor antanna is the best
out there? I really want to pick up the boston stations

ctdish

04-09-09, 05:06 PM

TVFool indicates that WFXT is about 30 dB weaker in Providence than the strongest Boston stations so you may require an outside antenna. On the more positive side it is only slightly weaker than WBPX. Try running TVFool for your exact location and see what you get.
The indoor antenna thread is here http://www.avsforum.com/avs-vb/showthread.php?t=1037779
John

DM2006RI

04-12-09, 06:45 PM

alg2468

04-14-09, 10:41 AM

I noticed on the Local HDTV board for Boston, MA the latest post shows that several Boston TV stations have applications to greatly increase their DTV power after June 12:
WBZ from 825 to 915 kw; WFXT from 78 to 780 kw; WBPX from 300 to 1000 kw. I notice that here in the Providence area the stations are far behind in improving their DTV power and signals- only WJAR appears to have an application for increasing their power. As mentioned on this board, Providence's DTV signals don't have the extended reception range like those in the Boston area. Hopefully someday they will upgrade their power significantly.

Trip in VA

04-14-09, 10:49 AM

ctdish

04-14-09, 01:55 PM

Also in terms of extending range power only makes a small difference. Antenna height is more important. Where I live WVIT at 240 KW is much stronger than WFSB at 1 MW because it has a higher tower.
John

alg2468

04-14-09, 02:51 PM

What? WNAC and WPRI have filed to max out their power. WLWC has asked to boost power as well, probably as much as they can given the interference potential to WSBE-DT.

WLNE might be constrained by WEKW and WEDW, but I'm not sure.

- Trip
You are right -I forgot about those power increases. WLNE is probably restricted to a big power increase because of WEDW and WEKW to the west, but there appears to be no interfering signals to the north and east.

sbmurphy

04-15-09, 12:13 PM

Amy any word on getting the disney channel in hd
or NBA HD or MGM HD or even The weathrer channel hd
also any plan's for HDnet

alg2468

04-15-09, 12:48 PM

You are right -I forgot about those power increases. WLNE is probably restricted to a big power increase because of WEDW and WEKW to the west, but there appears to be no interfering signals to the north and east.
Anyone know when WLNE is shutting off their nightline analog signal - should be any day now.

Cable70

04-15-09, 04:05 PM

Anyone know when WLNE is shutting off their nightline analog signal - should be any day now.

If I remember correctly it was supposed to be 60 days so this Saturday the 18th would be 60 days counted, Monday being next business day I would guess.

ctdish

04-19-09, 04:17 PM

JamesF in NK

04-20-09, 10:48 AM

sbmurphy

04-20-09, 10:09 PM

[QUOTE=JamesF in NK;16302934]Back in February, a COX technician visited my house to work on a minor cable problem. While he was here we were chatting about DVR equipment (I was lamenting the lack of storage capacity when recording HD). He said to me that sometime this year Cox will start to issue new DVRs as the standard issue (to replace the existing Motorola 6416 III.) According to the technician these boxes will have much more memory capacity (100+ hours of HD). Has anyone heard about this and do you know what the status of this might be? I for one hope this happens and soon. I can only save about 18 hours of HD.[/QUOTE

don't hold your breath waiting you will turn blue waiting. I waited soooo long for the cox dvr service. When I found out Flordia system had it we had to wait a year or two. I read on the internet later this year trying for a box with a bigger hard drive. I read New England system will be last to get it late 2010 but am not 100% sure on that maybe Amy knows keep and eye out on this board she try's to give out the best inside info when she can. but who knows it be great if they did

Ph8te

04-21-09, 05:14 AM

Back in February, a COX technician visited my house to work on a minor cable problem. While he was here we were chatting about DVR equipment (I was lamenting the lack of storage capacity when recording HD). He said to me that sometime this year Cox will start to issue new DVRs as the standard issue (to replace the existing Motorola 6416 III.) According to the technician these boxes will have much more memory capacity (100+ hours of HD). Has anyone heard about this and do you know what the status of this might be? I for one hope this happens and soon. I can only save about 18 hours of HD.

I ahve read COX is planning to start releasing HIgh Capacity boxes once it launches its new interfaces (NDS, TiVO, ect). I wouldnt expect it "soon", but most likely before the end of the year if testing proves successful. If there are major problems when they beta test, then expect a delay.

Much to the surprise of some members here New England is one of the "top" markets, for Cox. We still have many channels, services that wont reach other markets until late summer. Since its still very early in the proccess, its goign to take some time for the actual rollout to happen.

Be patient, and keep an eye out on the forums and most likely youll catch when they start testing\releasing the new equipment ;) .

alg2468

04-21-09, 02:41 PM

I heard a PSA on WJAR saying they would be at full power by June 17th. They indicated that fringe reception will improve. I assume that they are referring to moving the antenna to the top of the tower. Any one know if the lower antenna will remain in place or will it be moved to the tower top?
John
WFXT-DT 31 (analog ch 25) from Boston is as of today at the maximum power of 780kw - for more information see the Boston Local Reception board. Anyone in the Providence area notice any difference in reception?

sbmurphy

04-21-09, 03:04 PM

WFXT-DT 31 (analog ch 25) from Boston is as of today at the maximum power of 780kw - for more information see the Boston Local Reception board. Anyone in the Providence area notice any difference in reception?

wow thats why Fox 25 coming in newport RI
never got before what the DT station for 38 wsbk

ctdish

04-21-09, 03:37 PM

WFXT-DT 31 (analog ch 25) from Boston is as of today at the maximum power of 780kw - for more information see the Boston Local Reception board. Anyone in the Providence area notice any difference in reception?

They have a very large overlap in coverage with WTIC which is also on channel 31. This could be a big mess near the intersection of MA, RI and CT.
John

LawrenceWelkMH

04-21-09, 05:25 PM

Hi All just Wanted to pass this news along BET-HD is on CH 779 Don't know when it Launched but i just noitce it now at 4 p.m. I wish cox would get more of the movie channels in HD like more HBO STARZ etc Amy any chance we could get More movie channels in HD? please let us know
thanks
matt

amq6240

04-22-09, 11:47 AM

sbmurphy

04-22-09, 01:11 PM

James & all,

Enhancing our DVRs with more storage capacity as well as implementing the multi-room functionality are on our product roadmap for the near term. As most of you know, I'm reluctant to give dates but can reassure you that these are priorities for Cox New England.

AQ

Amy with out "giving dates"
will it be this year or should we say next year? I know there working on it
I beleive you but keep in mind am not trying to hammer amy but wondering if there a time frame say by next year or in the next 2 years I personly do not want a date because if you said for and example if you said it was coming next week and it did not come true i would be kinda pissed so with this in mind am just asking will it be in the next 2 years no dates please just a time frame
thanks

JamesF in NK

04-24-09, 05:53 PM

I have a problem with channel 10-1 of WJAR. I am not sure what I should do about it (if I can do anything.)

Shortly after the much publicized nationwide all-digital TV transition in February, I did a re-scan of all the channels on one of my two TVs (at the suggestion of a newspaper article). The TV is a small Samsung HD wide screen digital - http://www.samsung.com/us/consumer/detail/detail.do?group=televisions&type=televisions&subtype=lcdtv&model_cd=LN19B361C5DXZA. The TV is served by COX cable. I am subscribing to HD service, but there is no HD digital box or DVR connected to this TV (my other TV has a DVR connected.)

To my surprise, after the re-scannning was done, I was now getting 16x9 HD on WGBH PBS and the major networks in Providence - NBC, CBS, ABC and FOX even though the only connection to this TV is the coax cable (this cable is NOT run through the DVR of the other TV). What a bonus; HD without the big tank of a box which is bigger than the TV itself. Everything was great at first. But now the digital WJAR 10-1 breaks up so badly that it's now not watchable. So, I am watching what looks like an SD analog WJAR feed. Or am I?

I am no expert at this cable TV science. Do any of you have a similar issue? Can you guess what's happening to this WJAR digital station. My channel listing says it channel 10-1. Channel 10 llooks like mud compared to 10-1. But 10-1 breaks up badly. Where is the problem? Am I doing something wrong?

ctdish

04-24-09, 08:23 PM

If the picture breaks up most likely the signal is weak.

Ph8te

04-25-09, 02:46 AM

Mach1_8

04-25-09, 12:00 PM

sbmurphy

04-25-09, 05:24 PM

Hey all. I'm going to be moving to the Newport area this summer. I currently have Comcast service; using 2 cable cards in my S3 TiVo as my DVR. I have a couple questions:

1) Does Comcast provide service to Newport? After seeing all the posts about Cox, I'm guessing "no" but I figured I would ask anyway.

2) Can I still use a cable card setup with my TiVo via Cox? I sure hope so...the thought of using a different DVR makes my head hurt a little!

Thanks for looking.

Cox does suport cable cards but from what I here they have lots of problemes withthe cable cards but you can ask AMY she posts alot of stuff ask her. with cable cards I beleive there some channels you can not get but I could be totally wrong cox does not have the Tivo service in their dvr so if you do not use yours your out of luck your stuck with there guide and cox does not have the new 30 or 50 mgs down loads speeds like comcast the fastest is 20 but with speed boost it goes to 25 meg and we do not get the boston channels either

Ph8te

04-25-09, 09:25 PM

Hey all. I'm going to be moving to the Newport area this summer. I currently have Comcast service; using 2 cable cards in my S3 TiVo as my DVR. I have a couple questions:

1) Does Comcast provide service to Newport? After seeing all the posts about Cox, I'm guessing "no" but I figured I would ask anyway.

2) Can I still use a cable card setup with my TiVo via Cox? I sure hope so...the thought of using a different DVR makes my head hurt a little!

Thanks for looking.

Unfortunately some people do not do research before posting repsonses and will take any chance they can get to take a jab at Cox.

1) The answer is no. Cox will be your only choice until FIOS is fully built out there. There is of course the Sattelite offerings as well.

2) You can use a CableCard with your TiVO, the cost is ~1.99 per month for the use of the service. The only thing you will nto be able to do is order PPV via your remote OR access OnDemand offerings. You may also experience some delays when channels get updated.

From what I know once Tru2Way get implemented with Cards and devices you should be able to access all services as the communication will be able to go both in and out instead of just in (current cards).

Here is the RI Cox Pricing Page:
http://ww2.cox.com/residential/rhodeisland/tv/pricing.cox

You can also find the channel listings ect there as well.

flexem

04-25-09, 09:32 PM

Mach1_8

04-26-09, 12:00 AM

Unfortunately some people do not do research before posting repsonses and will take any chance they can get to take a jab at Cox.

1) The answer is no. Cox will be your only choice until FIOS is fully built out there. There is of course the Sattelite offerings as well.

2) You can use a CableCard with your TiVO, the cost is ~1.99 per month for the use of the service. The only thing you will nto be able to do is order PPV via your remote OR access OnDemand offerings. You may also experience some delays when channels get updated.

From what I know once Tru2Way get implemented with Cards and devices you should be able to access all services as the communication will be able to go both in and out instead of just in (current cards).

Here is the RI Cox Pricing Page:
http://ww2.cox.com/residential/rhodeisland/tv/pricing.cox

You can also find the channel listings ect there as well.

Thanks for the replies! One less thing to worry about.:)

Ph8te

04-26-09, 02:21 PM

I recently rescanned my Sony E50A10 for Cox QAM channels, and it didn't detect any of the channels that it used to (I used to get channels in the 80s and 90s). Has anyone else had the same experience? Thanks in advance for any info.

USually the channels in the 80s and 90s where "leaks" of ondemand ect, so they switch from time to time and dont always work.......I think the Local HD channels are in the 70's........

flexem

04-26-09, 05:56 PM

Ph8te

04-26-09, 07:15 PM

Thanks Ph8te. Yea, that was the reason I was rescanning, to see if the leaks had moved, and now I'm kicking myself for doing it because they're all gone now. :mad: Not sure if they'll ever show up again but for now, I'm not getting any of those leaked channels like I used to.

They come and go now and are not always active, so if you rescan and there is nothing on the channel it may skip over them. The net day they may be active again. Also, Cox might have fixed the hole that was there, or switched them to a different location. Personally I dont feel like going through the all of the channels my TV picks up (there was just too many) to find the leaks again. If was fund while it lasted, but really most of the time Id just have it on for background noise not to actually watch.

amq6240

04-28-09, 04:22 PM

Amy with out "giving dates"
will it be this year or should we say next year? I know there working on it
I beleive you but keep in mind am not trying to hammer amy but wondering if there a time frame say by next year or in the next 2 years I personly do not want a date because if you said for and example if you said it was coming next week and it did not come true i would be kinda pissed so with this in mind am just asking will it be in the next 2 years no dates please just a time frame
thanks

SBMurphy - I would think you'd know me better by now! I rarely give dates, for when I do, I get bitten.

amq6240

04-28-09, 04:34 PM

Thanks for the replies! One less thing to worry about.:)

Hi - this is Amy Quinn, the aforementioned Cox rep who posts info and tries to answer questions. Ph8te hit the points accurately, so I'll just add: good luck with your move and reach out with any follow-up questions. Welcome to RI for the summer.

DanML

04-29-09, 05:20 PM

I have a problem with channel 10-1 of WJAR. I am not sure what I should do about it (if I can do anything.)

Shortly after the much publicized nationwide all-digital TV transition in February, I did a re-scan of all the channels on one of my two TVs (at the suggestion of a newspaper article). The TV is a small Samsung HD wide screen digital - The TV is served by COX cable. I am subscribing to HD service, but there is no HD digital box or DVR connected to this TV (my other TV has a DVR connected.)

To my surprise, after the re-scannning was done, I was now getting 16x9 HD on WGBH PBS and the major networks in Providence - NBC, CBS, ABC and FOX even though the only connection to this TV is the coax cable (this cable is NOT run through the DVR of the other TV). What a bonus; HD without the big tank of a box which is bigger than the TV itself. Everything was great at first. But now the digital WJAR 10-1 breaks up so badly that it's now not watchable. So, I am watching what looks like an SD analog WJAR feed. Or am I?

I am no expert at this cable TV science. Do any of you have a similar issue? Can you guess what's happening to this WJAR digital station. My channel listing says it channel 10-1. Channel 10 llooks like mud compared to 10-1. But 10-1 breaks up badly. Where is the problem? Am I doing something wrong?
I am also in NK and have the same problem. I have 2 TVs that tune via QAM and both exhibit severe breakup on 10-1. This sympton has come and gone over the past several months. I had Cox come out and the tech was totally useless. He would not even check signal level because the problem was not occuring while he was there. He changed the cable modem low pass filter because "sometimes they go bad". Had no effect. It is very frustrating. I also see breakup via DVR when watching HGTV and a few other channels. I have heard that Cox has been "rebalancing their system" in RI recently. Not sure if it is better or worse because of that.

JamesF in NK

04-30-09, 05:30 PM

I am also in NK and have the same problem. I have 2 TVs that tune via QAM and both exhibit severe breakup on 10-1. This sympton has come and gone over the past several months. I had Cox come out and the tech was totally useless. He would not even check signal level because the problem was not occuring while he was there. He changed the cable modem low pass filter because "sometimes they go bad". Had no effect. It is very frustrating. I also see breakup via DVR when watching HGTV and a few other channels. I have heard that Cox has been "rebalancing their system" in RI recently. Not sure if it is better or worse because of that.

Thanks for your response. While not wishing misforture to anyone else, it's somewhat reassuring to learn that it's not just my systems having issues with 10-1. Others have suggested that maybe I have loose connections. Nope, been there, done that routine. Cox has installed new fittings but 10-1 issues persist. I have had nothing but trouble with WJAR (digital) for a few years now - from OTA signals being weak to audio/video not being in sync even with a Cox-supplied HD box and/or a DVR. Too bad. I watch that network channel more than the others (during the limited time I do watch network TV.)

sbmurphy

05-01-09, 01:34 AM

SBMurphy - I would think you'd know me better by now! I rarely give dates, for when I do, I get bitten.
Amy
so is it worth getting tivo and using cable cards or what I called cox they said they support the tivo but said there can be issues? I am thinking of going with tivo with the cable card is that true? i was told by custermer service to wait till the new two way cable cards come out. can you give me some input. will tivo work find or should i stick with cox dvr. second have you heard any issues with mcafee software I can not get webpages to load do you have a number to call? or please e-mail or IM please need help am ready to pull my hair out is me or my computer.
thanks '
amy
oh by the amy BET HD was a awsome surprise. I hope we get more HD in june? any talk on mgm hd or any more am not looking for date just wondering if their looking into more channels
thank you

LawrenceWelkMH

05-02-09, 01:03 PM

Hi Amy I Hope you could Kindly Shed Some Light on this matter do you know why? On Demand got rid of the Search feature ? I Myself Like alot of other Folks Im Shure found it a Very Useful Tool when searching for Movies on Demand And now with all the chocies and sections of On Demand i think it was A HUGE mistake for them to take it out I also keep Hearing On Demand is getting a face lift its that ture amy ? the other Question i have i know a while back The Traffic Channel Dissapred On Ch 124 and i was told they Ceased Oprations now the thing i dont undestand if the Traffic Channel Ceasced Oprations why do I see Live Traffic Cams on all the Local Stations ? I got the Biggest Kick out of the Traffic Channel Even thow i don't Drive Beacse If I rember Corectley Didn't It Take A Long Time To Get The Traffic Channel Going it The 1st Place ? Beacse if my Memorey is Corect i Belvie the Original Location Of the Traffic Channel witch I Belive was 324 was in the line up Long before the Traffic Channel Even Launced .

Thanks amy for all you Hard Work
Matt :)

DM2006RI

05-02-09, 11:59 PM

WJAR's audio sync has been a bit off all week and it's absolutely terrible tonight (Sat 5/3). SNL is basically unwatchable (it usually is anyway, lol, but it's worse when the audio is almost a full second ahead!)

ATPTourFan

05-03-09, 10:33 AM

Matt, if you're already on the Internet so much, why not just view the cameras online at the RI DOT Traffic Management Center's website??

http://www.tmc.dot.ri.gov/CamCenter/camcenter.aspx

You realize that Cox is trading channels with low viewership (or online redundancy) for more HD channels, right? If not, you should.

Hi Amy I Hope you could Kindly Shed Some Light on this matter do you know why? On Demand got rid of the Search feature ? I Myself Like alot of other Folks Im Shure found it a Very Useful Tool when searching for Movies on Demand And now with all the chocies and sections of On Demand i think it was A HUGE mistake for them to take it out I also keep Hearing On Demand is getting a face lift its that ture amy ? the other Question i have i know a while back The Traffic Channel Dissapred On Ch 124 and i was told they Ceased Oprations now the thing i dont undestand if the Traffic Channel Ceasced Oprations why do I see Live Traffic Cams on all the Local Stations ? I got the Biggest Kick out of the Traffic Channel Even thow i don't Drive Beacse If I rember Corectley Didn't It Take A Long Time To Get The Traffic Channel Going it The 1st Place ? Beacse if my Memorey is Corect i Belvie the Original Location Of the Traffic Channel witch I Belive was 324 was in the line up Long before the Traffic Channel Even Launced .

Thanks amy for all you Hard Work
Matt :)

LawrenceWelkMH

05-03-09, 11:53 AM

ricomputerguy

05-05-09, 11:14 AM

HI
anything on TV CID yet and word on the 50 mg internet download service? any new hd coming?

Ph8te

05-05-09, 07:55 PM

HI
anything on TV CID yet and word on the 50 mg internet download service? any new hd coming?

Since it hasnt been announced I am just goin off a guess..

1. They are still owrking on it.

2. the service was just launched in a Docsis 3.0 area, which I do not believe the New England market has officially been upgraded to yet. Once the upgrade is complete you can expect the upgrade.

3. If I had to guess the only HD channels that other markets have that we are missing are:
ABC Family
Disney
HBO2
Weather Channel HD

I would say the 1st 3 will come before the last one, probably within the next few months. If I have read things correctly, until the Local on the 8's is in HD I think Cox New England is going to hold off on adding The Weather Channel HD.

The only other channels that I have seen added to another market that others have requested is the HD Net Pack. These I believe are under local agreement, so its probably highly unlikely well ever see them.

ricomputerguy

05-05-09, 08:22 PM

thanks
so verizon got the rights it figures verizon sucks anyway tooo much money will stick with good old cox just hope the new speeds come soooooon
I see cox working on the lines in my area I hope its for the new 50 gb services which beleive me its work its weight in gold. its a 100 dallar package

amq6240

05-06-09, 08:50 AM

amq6240

05-06-09, 08:55 AM

HI
anything on TV CID yet and word on the 50 mg internet download service? any new hd coming?

I expect an update on TV CID in RI very soon. The ultimate Internet tier is on our product roadmap for 2009. And finally, I just heard yesterday about some new HD channels launching. Once all of the i's are dotted and t's are crossed, you all will be among the first to know!

Thanks!

ricomputerguy

05-06-09, 10:05 AM

I expect an update on TV CID in RI very soon. The ultimate Internet tier is on our product roadmap for 2009. And finally, I just heard yesterday about some new HD channels launching. Once all of the i's are dotted and t's are crossed, you all will be among the first to know!

Thanks!

AWSOME CAN NOT WAIT hope they rent out the modems though heard there they cost more

LawrenceWelkMH

05-06-09, 12:46 PM

Hi all in case you all didn't Know i went to turn on my tv today and it was loud the guide looks slighty diffrent on the DVR boxes it's some what Brigher and when you go to Launch the Guide in it says DIGTIAL CABLE for a brief Second In the Right Hand Corner Where the Picture is of what your are Watching i head that they are looking to Tweak the Guide and i Also Head that they are Launching a Whole New Gudie we will have to wait and see but From what i Keep Hearing it looks Like Cox New England is Looking to do Alot Of Stuff before the Year is Over

Have A good One All
Matt :]

wingnutdad620

05-06-09, 02:05 PM

Ph8te

05-06-09, 07:24 PM

AWSOME CAN NOT WAIT hope they rent out the modems though heard there they cost more

??? Cox already rents modems..They always have.....You MAY need a new modem for Docsis 3.0, but in all reality the modem you have may be capable of the speeds you need. Remember even if downloadng you will not always see the 50 Mbit speed increase as you can only be as fast as the slowest connection between you and your destination.

BTW in other markets the price differs between 100-150 for the 50Mbit service. It usualy depends on what the competition has for pricing.

The guide was updated last night with some "major things"., I am not sure what it was, but it took close to 1/2 hour for the update to install after its initial download.

Amy, thank you for the updates as always. :)

jakemgold

05-07-09, 11:29 AM

??? Cox already rents modems..They always have.....You MAY need a new modem for Docsis 3.0, but in all reality the modem you have may be capable of the speeds you need. Remember even if downloadng you will not always see the 50 Mbit speed increase as you can only be as fast as the slowest connection between you and your destination.

BTW in other markets the price differs between 100-150 for the 50Mbit service. It usualy depends on what the competition has for pricing.

The guide was updated last night with some "major things"., I am not sure what it was, but it took close to 1/2 hour for the update to install after its initial download.

Amy, thank you for the updates as always. :)

I noticed the guide update too. Looks the same to me, but seems a *lot* more responsive on HD channels. No more lag scrolling down in the guide, reduced lag flipping channels, etc.

Wonder if there are any "visible" changes or if it's all under the hood.

dhg

05-07-09, 11:44 AM

Grammar, spell check, punctuation...ever hear of them?

And Then There is Capitalization... ;-)

ricomputerguy

05-08-09, 11:07 AM

Amy, thank you for the updates as always. :)[/QUOTE]

I know that "Remember even if downloadng you will not always see the 50 Mbit speed increase as you can only be as fast as the slowest connection between you and your destination" thanks for the reminder though but most of that things I do is music from Rhapsody and some games on the internet from services such as bigfish games and streaming music as well on Itunes I thought I get better streaming But I don't know you tell me am not an expert on that area. but still I think its worth the money am sure but not export I would think the 50 mbit would work with legal services such as Rhapsody cnn napster Itunes but I could be wrong also thanks. my DVR guide seems to work faster but i was up all night the other night my box never got a update but maybe it was for cox workers only up but still my dvr is working better though. hope we get TV CID soon my Caller ID box died today things are a little tight on the budget so a new is out for a few weeks. Phate I did not cox still rented out cable modems wow good to know if I ever need to upgrade due to modem dieing or get useless due to it not being Docsis 3.0 who knows what will happen but will cross the bridge when i happens thanks amy and Ph8te for all your inside info have you both have a nice weekend

KML-224

05-08-09, 12:56 PM

alg2468

05-08-09, 01:09 PM

I had a question about WPXQ-DT (ION) channel 17 in Block Island: Am I correct in guessing that their digital transmitter is in Exeter with their old analog channel 69 transmitter? It's the only digital signal I've ever received from the Providence/New Bedford DMA. As for their over-the-air digital signal, is it any better to receive in Providence itself than, say, WLWC-DT (CW)?
From my location in Pawtucket, WPXQ has a slightly better signal probably due to its higher power at 1000 kw than WLWC which transmitting from Freetown, MA is at 450 kw.

N1ZZN

05-08-09, 04:24 PM

I had a question about WPXQ-DT (ION) channel 17 in Block Island: Am I correct in guessing that their digital transmitter is in Exeter with their old analog channel 69 transmitter? It's the only digital signal I've ever received from the Providence/New Bedford DMA. As for their over-the-air digital signal, is it any better to receive in Providence itself than, say, WLWC-DT (CW)?

Both WPXQ-DT 17 and the former analog 69 are located in Hopkinton, RI, very close to the CT line, not Exeter.

KML-224

05-08-09, 04:41 PM

Thanks for the correction. I'm not in that part of Rhode Island often. Maybe I'm thinking of where WEEI-FM 103.7 FM has their transmitter? I think their transmitter is located there. The straight line distance from New Britain to Hopkinton, RI is only 54 miles, so that may be why I get them (WPXQ-DT) on occasion.

Ph8te

05-08-09, 09:35 PM

I know that "Remember even if downloadng you will not always see the 50 Mbit speed increase as you can only be as fast as the slowest connection between you and your destination" thanks for the reminder though but most of that things I do is music from Rhapsody and some games on the internet from services such as bigfish games and streaming music as well on Itunes I thought I get better streaming But I don't know you tell me am not an expert on that area. but still I think its worth the money am sure but not export I would think the 50 mbit would work with legal services such as Rhapsody cnn napster Itunes but I could be wrong also thanks. my DVR guide seems to work faster but i was up all night the other night my box never got a update but maybe it was for cox workers only up but still my dvr is working better though. hope we get TV CID soon my Caller ID box died today things are a little tight on the budget so a new is out for a few weeks. Phate I did not cox still rented out cable modems wow good to know if I ever need to upgrade due to modem dieing or get useless due to it not being Docsis 3.0 who knows what will happen but will cross the bridge when i happens thanks amy and Ph8te for all your inside info have you both have a nice weekend

Actually I thought they did rent modems, but I may be wrong on that, you would need to call to find out. If you are renting a modem now, then you probably could probably get it replaced if you upgraded.

As far as the internet goes, that is not really a discussion for this forum and you would probably wnat to go to a forum that specializes in that advice. As far as streaming goes, it proabably wont make much of a difference, besides the load times. THere are too many facotrs involved (including your computer specs) that play a part in what doed well or not. Also, if you have the premiere internet service now you are able to get a little over 2 MB\sec (YES MB no Mb ) over services. I am easily getting these over my wireless. That would mean you could get an album usually in less then 10 Minutes or so. 50Mb service would be over kill for you most likely.

Also, if a el cheapo CallerID box is not in the cards for you, then why are you considering a service that is going to increase your monthly bill by about $50 a MONTH if not more, its none of my busiess, but that doesnt make sense. :confused:

ricomputerguy

05-11-09, 09:43 AM

Actually I thought they did rent modems, but I may be wrong on that, you would need to call to find out. If you are renting a modem now, then you probably could probably get it replaced if you upgraded.

As far as the internet goes, that is not really a discussion for this forum and you would probably wnat to go to a forum that specializes in that advice. As far as streaming goes, it proabably wont make much of a difference, besides the load times. THere are too many facotrs involved (including your computer specs) that play a part in what doed well or not. Also, if you have the premiere internet service now you are able to get a little over 2 MB\sec (YES MB no Mb ) over services. I am easily getting these over my wireless. That would mean you could get an album usually in less then 10 Minutes or so. 50Mb service would be over kill for you most likely.

Also, if a el cheapo CallerID box is not in the cards for you, then why are you considering a service that is going to increase your monthly bill by about $50 a MONTH if not more, its none of my busiess, but that doesnt make sense. :confused:

your right am talk with my foot in my mouth as usual but I was thinking about because we want to use netflixs. as if you have the 50Mb its unlimited and I plan on watching a lot of movies, yes its over kill but on the 20Mb do you think I could go over the bandwith if we say watched all the seasons of adem 12 there is at least 6 seasons we would watch at least 6 hours of them. Thats why I was thinking of the 50Mb services if not am not going to get right away anyway the roommate also thinks it over kill. I was not mad over your commend thats way this board is here so people can give there thoughts thanks for your thought on this
thank you
have a nice day

amq6240

05-11-09, 03:12 PM

Thanks for your response. While not wishing misforture to anyone else, it's somewhat reassuring to learn that it's not just my systems having issues with 10-1. Others have suggested that maybe I have loose connections. Nope, been there, done that routine. Cox has installed new fittings but 10-1 issues persist. I have had nothing but trouble with WJAR (digital) for a few years now - from OTA signals being weak to audio/video not being in sync even with a Cox-supplied HD box and/or a DVR. Too bad. I watch that network channel more than the others (during the limited time I do watch network TV.)

Hi folks,

We are looking into this. I will update you as soon as I have information. Thanks.

AQ

amq6240

05-11-09, 04:32 PM

NEWS RELEASE

For Immediate Release: May 11, 2009

Cox Delivers Caller ID to the TV
New Free Service is Latest Feature of Cox’s iTV Platform

Warwick, RI – Cox Communications today announced Caller ID to the TV will launch May 18 in Rhode Island, allowing customers to identify incoming callers from the comfort of their living room and without missing a second of their favorite shows.

Cox is the only cable provider in Rhode Island offering this service, and at no additional cost to customers. Caller ID to the TV is available to Cox customers who subscribe to both Cox Digital Telephone with Caller ID and Cox Digital Cable. The capability will be expanded to additional Cox markets later this year. Click here (http://www.youtube.com/watch?v=LvzKoXYvWUM)for a video demo.

“Caller ID to the TV is an example of our commitment to the continued evolution and convergence of our communications platforms,” said Doreen Studley, vice president of marketing for Cox Communications. “Our customers prefer to bundle voice, Internet and video services from one trusted provider. More importantly, they want these services to work together to enhance their lives.”

Caller ID to the TV is the latest enhancement to the company’s interactive television (iTV) platform that provides instant access to information via the TV screen. iTV enables the integration of phone and Internet with the TV to provide valuable information for viewers. In addition to managing the Caller ID function, iTV allows Cox Digital Cable customers to access the following via the MENU button on the remote control:

- Call History
- iTV Weather
- iTV Games
- iTV Remote
- News Zone
- Sports Zone
- Kids Zone

Cox is currently the eighth largest phone company in the U.S., with more than three million residential and business telephone customers. In the past year, more people nationwide chose Cox Digital Telephone for home phone service than all former regional Bell operating companies combined.

“The ability to link phone features directly to the TV makes the phone/video bundle more attractive to customers,” said Matt Davis, a research director at IDC, a global market intelligence firm. “As service platforms and technologies continue to integrate, customers will gravitate more towards one trusted provider to manage all their communications services.”

About Cox Communications

Cox Communications is a multi-service broadband communications and entertainment company with 6.2 million total residential and commercial customers. The third-largest cable television company in the United States, Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network. Cox Business is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long distance services, as well as data and video transport services for small to large-sized businesses. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services. Cox Communications wholly owns and operates the Travel Channel. More information about the services of Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com, www.coxbusiness.com, and www.coxmedia.com.

###

Media Contacts: John Wolfe, 401-615-1710 or john.wolfe@cox.com
Amy Quinn, 401-615-1185 or amy.quinn@cox.com

DanML

05-11-09, 05:44 PM

Hi folks,

We are looking into this. I will update you as soon as I have information. Thanks.

AQ
Amy,
Thanks for having someone investigate this issue. It looks as if JamesF and I have similar problems and both reside in NK. If there is any additional information you need please let us know.

Ph8te

05-12-09, 12:04 AM

Amy,
Thanks for having someone investigate this issue. It looks as if JamesF and I have similar problems and both reside in NK. If there is any additional information you need please let us know.

Since I saw this post I thought I would check it out and can verify that Channel 10 is out of sync both via the Digital 10-1 (direct connect) and via channel 701 on my HD box. I usually dont notice this type of thing, but it was very prominent on the Late Show this evening and commercials on the channel.

I did not notice this however on last weeks or any episode of The Office which besides Heroes and the News is usually the only reason I watch that channel.

LawrenceWelkMH

05-12-09, 09:43 AM

Hi All I just Wanted To Take a Sec and Address Somting . I Have A Learning Disbaltay and I cant spell Very Well and it's Somthing I Can't Help sometimes so if i Miss Spell sometimes . I don't Mean to so Please Forgive Me if i do I Love Beeing Part of this Borad and i want To Contuie to be part of this Borad. But if People are not going to Be Nice on Here i Will no Longer Be Part of this Post and I don't Want it to come to that So Please if i miss Spell don't Critsize me it something I just can't Help

Thank You
Matt

LawrenceWelkMH

05-12-09, 09:50 AM

Hi Amy. 1st Off Thank You For The Info About Caller ID Coming Next Monday I Can't Wait . I Just Wanted to Tell you Amy If you Go Into the Menu and Click on ITV Remote It Says The Follwing Statement REMOTE SET-Up Currentley Unvable Please Check back Latter. And it has Given me that Message for Qutie sometime now. you Might want to Check in to this Matter But i Just Thought i Would Tell you . And Thanks Again Posting the Info For Caller ID it's Going To Be Great .

Have a Great Day

Matt

ricomputerguy

05-12-09, 10:53 AM

HI matt
call cox your box might need to be rebooted
they will tell you how to reboot the box

ricomputerguy

05-12-09, 11:17 AM

ricomputerguy

05-12-09, 11:18 AM

I was surprised 720p is HD I always thought 1080I was HD anything
under 1080I was not

LarryInRI

05-12-09, 06:19 PM

720p is high definition.

http://en.wikipedia.org/wiki/Digital_television

"High-definition television (HDTV), one of several different formats that can be transmitted over DTV, uses one of two formats: 1280 × 720 pixels in progressive scan mode (abbreviated 720p) or 1920 × 1080 pixels in interlace mode (1080i). Each of these utilizes a 16:9 aspect ratio."

Larry

I was surprised 720p is HD I always thought 1080I was HD anything
under 1080I was not

Ph8te

05-12-09, 07:25 PM

ricomputerguy

05-12-09, 09:05 PM

As far as I know ALL of the Con HD Boxes (DVR and Regular) support 720p.

thank you
makes it easy buy

amq6240

05-13-09, 03:12 PM

Amy,
Thanks for having someone investigate this issue. It looks as if JamesF and I have similar problems and both reside in NK. If there is any additional information you need please let us know.

A brief update here: we are working with Channel 10 to identify what is causing this issue. In the meantime, could you and James F send me a direct message with your service address and phone number? Thanks.

amq6240

05-13-09, 03:18 PM

HI matt
call cox your box might need to be rebooted
they will tell you how to reboot the box

You can reboot your box by pressing the power button until "boot' shows up on the display. It'll take a minute or two. If that doesn't work, then I'd suggest calling Technical Support: 383-2000.

amq6240

05-13-09, 03:33 PM

Amy
am looking at a 26 inch sanyo its 720p
will cox hd dvr support 720p? I have a 46 inch 1080p but do not want to spend alot
of money on a TV for the bedroom. is 720p the norm for small tvs? I usualy go for the big tv's but no room in the bedroom such as a 46inch will hd dvr put out 720p?
thanks

Our receivers are compatible with all HD formats. When you get your TV, the output setting on our box will default to 1080i. You'll need to select the format that matches the output setting for your TV; in this case, 720p.

Good luck.

ricomputerguy

05-13-09, 08:53 PM

ricomputerguy

05-13-09, 09:06 PM

ricomputerguy

05-13-09, 09:18 PM

here it is
"Please make note that on July 7th, SciFi channel will be
changing their name to Syfy.
Cox customers with digital receivers will see new digital
channels added to the Cox digital lineup after the broadcast
Digital Transition is completed. Cox analog cable customers
(those with basic or expanded basic service) will see some
changes to the analog cable lineup. On June 13, 2009, we will
be moving the following channels: WGBX from ch. 21 to digital
ch. 804, CSPAN from ch. 31 to ch. 21, E! Entertainment from
ch. 63 to ch. 31 and ShopNBC from ch. 64 to ch. 63 and we
will be adding WGBH Create ch. 805, and WGBH World ch.
807."
my cox cable on-line statement

Ph8te

05-14-09, 08:24 AM

Until I hear from Amy and she says it's coming I will not believe it
all I care about is what is true not rumors but I don't know if am the only one but I peek around out HD boards to see what is out there
now back to RI-HDTV chat Amy why is WGBH going to digital cable channel? I also see there moving analog channels around how come? no big thing but I also use my picture in picture in my TV and noticed that change on-line just got my new cable TV bill statement on-line. Will more and more channels be going on digital only with less of them on analog? I know a few people with just analog cable am trying to get them to swich to digital for the better picture.

Channels change position all the time, sometimes its a matter of making room for new channels, sometimes its for different reasons. I would make a huge guess that WGBX is going to digital becasue of the digital switchover AND the fact that it is a triplicate PBS channel to WSBE our local PBS affiliate and WGBH the "major" Boston PBS affiliate. I dont see anything about WGBH moving to digital, but it wouldnt suprise me.

While Cox does have an agreement I beelive to extend thier analog transmission of channels, eventually people will need to make the jump to either a new TV or a converter box. THe digital switchover will hopefully happen in June and not be delayed again.

IMO Cox will offer analog as long as there is a deamnd for it and it makes financial sense. Once the cons outweigh the Pros, you can bet you will see a more rapid transition to "All digital" service. The funny thing is if people took a look theyed see wed be able to get more channels if we switched to Digital service as analog channels are bandwith hogs......

As far as the HD channels go, since they are being added to ther markets as well, it wouldnt surprise me that they will be comming to the New England Market sooner or later. There are a few more that I have see mentioned as being added to other markets, and I have seen what may be possibly VERY good news to me (as far as a channel addition). Since its so early though, I dont want to say anything as to save Amy the trouble of people asking constantly about the additions.

ricomputerguy

05-14-09, 01:19 PM

Channels change position all the time, sometimes its a matter of making room for new channels, sometimes its for different reasons. I would make a huge guess that WGBX is going to digital becasue of the digital switchover AND the fact that it is a triplicate PBS channel to WSBE our local PBS affiliate and WGBH the "major" Boston PBS affiliate. I dont see anything about WGBH moving to digital, but it wouldnt suprise me.

While Cox does have an agreement I beelive to extend thier analog transmission of channels, eventually people will need to make the jump to either a new TV or a converter box. THe digital switchover will hopefully happen in June and not be delayed again.

IMO Cox will offer analog as long as there is a deamnd for it and it makes financial sense. Once the cons outweigh the Pros, you can bet you will see a more rapid transition to "All digital" service. The funny thing is if people took a look theyed see wed be able to get more channels if we switched to Digital service as analog channels are bandwith hogs......

As far as the HD channels go, since they are being added to ther markets as well, it wouldnt surprise me that they will be comming to the New England Market sooner or later. There are a few more that I have see mentioned as being added to other markets, and I have seen what may be possibly VERY good news to me (as far as a channel addition). Since its so early though, I dont want to say anything as to save Amy the trouble of people asking constantly about the additions.

ok I see so the more digital you get and less analog the better it is for everyone but in one way I just do not understand is the older generation still is hooked on there old cable ready tv why does someone come out with a true digital cable ready tv that would get say 2 to 99 for an example in digital I just paid 2.419.00 on a brand new digital tv, The tv can pick up a few digital channel but thing from 100 up. did i buy the wrong type of tv its a sony brova xbr is it not a digital cable ready set? I love to be able to get rid of the set top box only in ceretain set ups such as a kitchen spare bedroom other then that I love my set top for the dvr

jakemgold

05-14-09, 01:57 PM

June 14th Cox is adding Encore HD, HBO2 HD, ABC Family HD, and Disney HD
this was posted on the hartford CT board said they found it at dept of public utility controls I could not find it but if true hope RI gets the channels too I did a search could be totaly false but who knows

Very believable. In the general Cox HD thread a few folks living in different service areas (I think Omaha) indicated that they would be getting those channels in June, and that there was chatter about it being a national Cox contract. San Diego just got HBO 2 HD.

A few days ago Amy also alluded to more HD coming, albeit without a definitive date yet.

Ph8te

05-14-09, 08:41 PM

ok I see so the more digital you get and less analog the better it is for everyone but in one way I just do not understand is the older generation still is hooked on there old cable ready tv why does someone come out with a true digital cable ready tv that would get say 2 to 99 for an example in digital I just paid 2.419.00 on a brand new digital tv, The tv can pick up a few digital channel but thing from 100 up. did i buy the wrong type of tv its a sony brova xbr is it not a digital cable ready set? I love to be able to get rid of the set top box only in ceretain set ups such as a kitchen spare bedroom other then that I love my set top for the dvr

The only channels you can get without a box are 2-99 AND HD locals (NBC,CBS,ABC,PBS,CW), the others are encrypted so you need a box. There is nothing wrong with your TV.

Ph8te

05-14-09, 08:43 PM

Very believable. In the general Cox HD thread a few folks living in different service areas (I think Omaha) indicated that they would be getting those channels in June, and that there was chatter about it being a national Cox contract. San Diego just got HBO 2 HD.

A few days ago Amy also alluded to more HD coming, albeit without a definitive date yet.

I have read the same thing, and am hesitant to talk about future channels here until Amy has the OK to talk about them. Id rather not hav a firestorm of rumor chatter and have Amy bombarded with questions about them until she is given the OK to talk about them.

Matt1966

05-14-09, 11:29 PM

ricomputerguy

05-14-09, 11:41 PM

The only channels you can get without a box are 2-99 AND HD locals (NBC,CBS,ABC,PBS,CW), the others are encrypted so you need a box. There is nothing wrong with your TV.

thank you
was not sure on that thanks for the answer that clears that up

ricomputerguy

05-14-09, 11:45 PM

Anyone else get the FIOS coming soon, sign up today letter from Verizon?

I only know a couple people in the Warwick area that have it. Can anyone comment on pros/cons? Quality and customer service comparison to cox?

Thanks.

from what I hear be very careful read the contract very very carefully
its not as cheap as I thought am glad I never got mixed up in that service
but that just my option I might at times take hits at because I dont like the fact they don't carry certain channels or the speed of the internet(nothing faster then 25 Mb) but I will stick with the good old cox at least I know they have the best customer service. I had a freind who had verizon they were working on the lines they were out of service for a whole week.

Ph8te

05-15-09, 01:15 AM

Anyone else get the FIOS coming soon, sign up today letter from Verizon?

I only know a couple people in the Warwick area that have it. Can anyone comment on pros/cons? Quality and customer service comparison to cox?

Thanks.

I have heard a mixed reaction from FIOS TV service. While people enjoy the quality from the service they do get, they dont likw how long it is taking to get new channels. While they do have more HD then Cox, most of that is the Multi-Premium channels (HBO, Showtime, ect). I think the only real difference besides the HD premiums is that FIOS has the HD Nets and a few SPorts HD channels. Cox also has a few channels that FIOS doesnt have (like ComedyHD).

As far as the internet service IMO its a wash for price and speed.

In the end I would take a look at some forums like dslreports as they have a dedicated forum for both the HSI AND TV service for FIOS. take a look through them do some resaerch and make an educated decision.

Personally I ahve decided to stay with Cox, they are most likely going to get my most wanted two channels by the end of the year so that will make me happy. I am very content with the HSI and the channel offering so for me it doesnt make sense to switch right now.

bosoxi

05-15-09, 01:02 PM

if i could just ask about 720p ..when i switch my cable box to 780p my tv breaks the picture up to 3 smaller pictures i can do the 1080i (and the pictures fine)..is this a problem with the cable box or tv ..or am i doing something wrong???

ricomputerguy

05-15-09, 01:57 PM

ctdish

05-15-09, 02:54 PM

Matt1966

05-15-09, 08:04 PM

I have heard a mixed reaction from FIOS TV service. While people enjoy the quality from the service they do get, they dont likw how long it is taking to get new channels. While they do have more HD then Cox, most of that is the Multi-Premium channels (HBO, Showtime, ect). I think the only real difference besides the HD premiums is that FIOS has the HD Nets and a few SPorts HD channels. Cox also has a few channels that FIOS doesnt have (like ComedyHD).

As far as the internet service IMO its a wash for price and speed.

In the end I would take a look at some forums like dslreports as they have a dedicated forum for both the HSI AND TV service for FIOS. take a look through them do some resaerch and make an educated decision.

Personally I ahve decided to stay with Cox, they are most likely going to get my most wanted two channels by the end of the year so that will make me happy. I am very content with the HSI and the channel offering so for me it doesnt make sense to switch right now.
Thanks for your input, Ph8te. I'll search out some info on google and check out dslreports.

I agree with you on that people need to make there own choice if they want to switch to verizon. I am not going to but that's just me. Am sure cox is going to have more HD in the future but like I was told good things are coming and everyone needs to learn how to wait which I lack in. But I think cox will be shining in the end with all the new stuff coming so I have been told but nothing was said but to wait and see :)

have a nice nice day Ph8te and everyone else
Matt did you get your DVR worked out
Wow, good memory, ricomputerguy.
Strange, but that problem just simply went away on it's own. It happened only a couple of times after I posted about the problem here. I called Cox inquiring about the re-boot and was told I would have to call back when the problem was actually happening so they could see what was wrong. Since then it's been fine and haven't had any problems. Never had to call back. Perhaps Cox did something I was unaware of and fixed it.

As far as FIOS is concerned. I'm not simply jumping on board because I got their "ZOMG join us" letter. Coming here is my first step in an educated decision. I just ended my contract after re-upping with a $99.00 deal from COX. I will have to call both to see what kind of packages are available for me before committing to another contract.

There's a lot of support here for Cox, which goes a long way. I think the only minus they may get in my book is they could have started to get more channels a long time ago. Let's face it, the only reason they are so aggressive getting new channels now is because of the direct competition FIOS is bringing. No hard feelings, of course. I understand it's just business. Their customer service is great. Well,....(:D) I do remember the days of making an appointment with the cable guy and being told he'll be there sometime between 8:00 am and 8:00 pm, but those days are long gone. :D

I'd love to hear from a FIOS customer. Good, bad or indifferent.

Thanks again!

LawrenceWelkMH

05-16-09, 03:16 PM

ricomputerguy

05-17-09, 04:48 PM

Hi All Hope All are well Yes RIcomputerguy i did get my DVR Fixed thanks for asking :) i just have 2 Questions About Caller ID on the tv

1. If Your Are Watching On Demand Will Caller-ID Still Work ?
2. If Yor Are on the phone And you Have Call watting will the caller ID Still Work ?

if someone knows these answers Please Let Me Know Can't Wait till Monday its A long time Coming For Caller ID on Tv For RI:)

Have A Great Weekend All
Matt :)

IT'S ON Tv CID
just came on today!!!!!! :)
It works great Amy when you hit menu once will there be a call history with in
the ITV listing's it not there know will it be there or did I miss understand you?

ricomputerguy

05-17-09, 06:51 PM

DM2006RI

05-18-09, 04:12 PM

ctdish

05-18-09, 04:34 PM

Seconded

Ph8te

05-18-09, 07:32 PM

I think it's time this board was split up. The questions about Cox's services, Caller ID, and what type of TV works best with their DVRs has nothing to do with HDTV broadcasting in Providence. It's great that their consumers can ask questions and get answers here but for everyone else, to find 1 post about HDTV broadcasts in this market in a span of 4 or 5 pages is ridiculous. There should be a sub-topic for OTA and one for Cable.

While I would usualy tend to agree, I think the Providence market isnt big enough to support two threads. Sometimes the problems OTA people are having can be confirmed\denied by The people with Cable service (Cox\FIOS) and vice versa.

If there were active discussions going on for both I would also tend to agree, but the OTA group here seems to be very quiet. I think what you are also seeing is an influx of newer users who may not be familliar with the forums as well.

Discussions of Coxs service used to be (2005-200X) limited to Channels \HD service, which should fit just fine here. By keeping both in one thread you are keeping both camps in a more active and visable thread.

GoSlow2GoFast

05-18-09, 08:42 PM

while i would usualy tend to agree, i think the providence market isnt big enough to support two threads. Sometimes the problems ota people are having can be confirmed\denied by the people with cable service (cox\fios) and vice versa.

If there were active discussions going on for both i would also tend to agree, but it seems the ota group here seems to be very quiet. I think what you are also seeing is an influx of newer users who may not be familliar with the forums as well.

Discussions of coxs service used to be (2005-200x) limited to channels \hd service, which should fit just fine here. By keeping both in one thread you are keeping both camps in a more active and visable thread.
+1

jakemgold

05-19-09, 10:02 AM

I think it's time this board was split up. The questions about Cox's services, Caller ID, and what type of TV works best with their DVRs has nothing to do with HDTV broadcasting in Providence. It's great that their consumers can ask questions and get answers here but for everyone else, to find 1 post about HDTV broadcasts in this market in a span of 4 or 5 pages is ridiculous. There should be a sub-topic for OTA and one for Cable.

Disagree, partly.

While I wish certain participants would stop posting the same questions about future Cox services over and over, stop questioning Amy non-stop, and spare us 5 posts about TV caller ID, there's not exactly a ton of activity in this thread.

Although I personally don't care about personal TV/DVR problems and caller ID, I do want information concerning HDTV programming and news for Cox, OTA, and Verizon in RI in a single thread.

amq6240

05-19-09, 10:51 AM

June 14th Cox is adding Encore HD, HBO2 HD, ABC Family HD, and Disney HD
this was posted on the hartford CT board said they found it at dept of public utility controls I could not find it but if true hope RI gets the channels too I did a search could be totaly false but who knows

We are indeed adding those channels on June 14th in both states. I was waiting to confirm that our agreements were signed. Channel numbers in RI will be:

Disney HD 772
ABC Family HD 738
HBO2 HD 797
Encore HD 798

amq6240

05-19-09, 11:06 AM

Until I hear from Amy and she says it's coming I will not believe it
all I care about is what is true not rumors but I don't know if am the only one but I peek around out HD boards to see what is out there
now back to RI-HDTV chat Amy why is WGBH going to digital cable channel? I also see there moving analog channels around how come? no big thing but I also use my picture in picture in my TV and noticed that change on-line just got my new cable TV bill statement on-line. Will more and more channels be going on digital only with less of them on analog? I know a few people with just analog cable am trying to get them to swich to digital for the better picture.

There will be a handful of changes to our lineup on June 13, related to an industry agreement Cox has signed with the Association of Public Television Stations. These changes will affect how some PBS stations are delivered in Cox markets, including Rhode Island and Connecticut. The agreement ensures that customers will continue to receive PBS programming in both analog and digital/HD from at least one PBS station in the market. Other PBS stations have the option to continue carriage in analog or move to digital. PBS stations opting for digital carriage secure the benefits of providing multiple digital channels on the Cox lineup (detailed below).

WSBE (Channel 36) will be the primary PBS station in Rhode Island. All video customers will have access to WSBE programming via Cox channels 8 and 708 (HD). Other PBS stations currently carried by Cox will have a new place on our lineup, beginning June 13, 2009.

WGBX will be available on channel 804.

In addition, Cox is launching WGBH Create on channel 805 and WGBH World on Channel 807.

For customers in Westerly, Charlestown, Richmond and Hopkinton, WEDN will now be available as WEDN HD on channel 703. Customers will need an HD receiver or an HD-ready TV to receive this channel in high definition.

Customers will need a digital receiver (a set top box or a TV set with a built-in digital tuner) or CableCARD to receive digital channels.

Also, Cox will continue to offer customers an analog channel lineup of the most popular cable channels – including WSBE in Rhode Island – without the requirement of leasing a receiver. Those channels include the most popular cable networks like ESPN, CNN, Fox News, Disney Channel, USA, TNT and TBS – just to name a few.

List of PBS channel changes:

Rhode Island (excluding Westerly area)
WGBX 21 804
WGBH - Create - 805
WGBH - World - 807

Rhode Island - Westerly, Charlestown, Richmond, Hopkinton
WGBX 21 804
WEDN* 21 -
WGBH - Create - 805
WGBH - World - 807
WGBH HD 703 -
WEDN HD - 703

* WEDN is currently shared with WGBX. WEDN & WGBX will no longer be available in analog. WEDN will only be available in HD, replacing WGBH HD in the WESTERLY area only.

amq6240

05-19-09, 05:20 PM

Hi All Hope All are well Yes RIcomputerguy i did get my DVR Fixed thanks for asking :) i just have 2 Questions About Caller ID on the tv

1. If Your Are Watching On Demand Will Caller-ID Still Work ?
2. If Yor Are on the phone And you Have Call watting will the caller ID Still Work ?

if someone knows these answers Please Let Me Know Can't Wait till Monday its A long time Coming For Caller ID on Tv For RI:)

Have A Great Weekend All
Matt :)

Glad to hear you're enjoying it! Caller ID to the TV does not work while you're watching On DEMAND or if you're on another call. It does work when you're watching programs on your DVR.

igneous

05-19-09, 06:52 PM

We are indeed adding those channels on June 14th in both states. I was waiting to confirm that our agreements were signed. Channel numbers in RI will be:

Disney HD 772
ABC Family HD 738
HBO2 HD 797
Encore HD 798

Nice.
Also, I hate to be "that guy", but, I sent a reply to your PM about a week ago but I didn't get a response from you yet. Did you get it?
Thanks

LawrenceWelkMH

05-20-09, 01:25 PM

We are indeed adding those channels on June 14th in both states. I was waiting to confirm that our agreements were signed. Channel numbers in RI will be:

Disney HD 772
ABC Family HD 738
HBO2 HD 797
Encore HD 798

Hi Amy Thanks For the Info on the Channel Channges in June Kind of Strange for the channel Channges to Happen On Satuday & Sunday Uslay The Channels In R.I. Change on Wesenday but again thanks for the Heads up Keep Up the Great work Amy i know you do you best :} on quick question? Have you herad anything about a New Gudie? I keep Hearing that Thire Is a Company. Callled 2 way tv or somthing like that and i herad that this Company Is replacing the Passport Echo Guide we have now and it the guide is spoused to look amazing , I Also Head that the guide Is Spoued to be Out by august Just was wondering if we are getting this new guide?

Thanks Again Amy
Matt :}

Ph8te

05-20-09, 09:25 PM

Technically this is a little off topic.....

NDS, TiVO and I think 1 more company are working on a new guide for Cox. I would not expect anything until mid to late 2009 as most of this was JUST announced and hasnt even started testing yet. Dont even look for it (IMO until at least September).

Tru2Way is the technology not the guide software. Tru2Way allows 2 way communications to occur between the box and the provider (among other things). This is more for those with Cable Cards\TiVOs(when TiVO becomes Tru2Way compliant) so that you can order PPV and ondemand right from the TiVO or your cable card.

Tru2way:
http://en.wikipedia.org/wiki/Tru2way
http://www.tru2way.com/

Cox and NDS sometime in 2009 (with also a tidbit about TiVO):
http://www.multichannel.com/article/80422-Cox_Turns_To_NDS_For_Guidance.php

Here is an NDS tru2way interface that MAY (not certain) be simillar to what we see at Cox when it is launched:
http://www.youtube.com/watch?v=r9fcMirINLc

ricomputerguy

05-21-09, 07:12 PM

anything on the weather channel hd

Ph8te

05-21-09, 09:24 PM

I beleive Amy has said (many times), Cox New England isnt going to add TWC HD until local on the 8s is done in HD.

LawrenceWelkMH

05-26-09, 02:50 PM

Hi Amy & Everyone Hope you All had A Great Memorial Day Yesterday. I want To Clear Up a Rummor that I Keep Hearing That I hope is Not Ture. i Keep Hearing that Cox Is Trying to Get The Yes Network In RI ? I am Not a Yankee Fan but My StepFather Is i would Be Happy for him that he Can watch his Yankees I was Just wondering About that Rummor if the YES network Is Coming To RI Or not If someone Can Clear this Rummor. I Would Be Verey Greatful .

Thanks again
Matt Handy

RoyGBiv

05-26-09, 04:40 PM

Ph8te

05-27-09, 12:03 AM

Rumor or not, almost always when a RSN shows up in a region not in the original DMA professional sports are blacked out. So, even if Cox gets the Yes network, it is extremely unlikely he will be able to see Yankee games.

SMK

I havent head this rumor at all as usually RI is a purely Boston Market. IF we did get the YES network I dont think Yankees games would be blacked out as we are not "in market" for them and do not fall under thier blackout map. You can see the Blackout Map below:
http://upload.wikimedia.org/wikipedia/commons/5/59/MLB_Blackout_Areas.png

http://upload.wikimedia.org/wikipedia/commons/thumb/5/59/MLB_Blackout_Areas.png/776px-

ricomputerguy

05-27-09, 09:23 AM

I havent head this rumor at all as usually RI is a purely Boston Market. IF we did get the YES network I dont think Yankees games would be blacked out as we are not "in market" for them and do not fall under thier blackout map. You can see the Blackout Map below:
http://upload.wikimedia.org/wikipedia/commons/5/59/MLB_Blackout_Areas.png

http://upload.wikimedia.org/wikipedia/commons/thumb/5/59/MLB_Blackout_Areas.png/776px-

Ph8te
If someone wants to see the yankees
could they subscribe to the MBL sports
deal? I know not everyone wants to pay but is
that something you can do?

RPMcCormick

05-27-09, 10:48 AM

I havent head this rumor at all as usually RI is a purely Boston Market.From the market perspective Providence-New Bedford is market rank 52 and is separate from Boston (Manchester) which is now ranked 7th. Cite:

http://www.nielsenmedia.com
Click: Inside TV Ratings
Click: 2007-2008 DMA Ranks >>

Note: This is a PDF named 2008_2009_DMA_RANKS.pdf. Unfortunately the Nielsen web site has been redesigned and uses convoluted URL's and begs for QuickTime install (which you do not need to find this information).

As for MLB - the television contract is fairly involved and at times provides FOX and ESPN exclusivity to broadcasts (others would be blacked out no matter what). The wiki map really doesn't tell the whole story. For those who may be DirecTV subscribers with MLB Extra Innings this link details some of the blackout issues:

http://www.directv.com/DTVAPP/global/contentPage.jsp?assetId=1100045

ransaldi

05-27-09, 11:53 AM

We do have YES HD in RI on Fios. All Yankee games are blacked out as it is a Red Sox market and currently MLB rules do not allow for other teams to be shown. The old exception was TBS when it showed Braves games and now WGN which shows some Cubs and White Sox games. Those channels were/are considered Superstations and are allowed to show the games which we get on WGN HD a few nights a week.
You can buy the MLB Extra Innings Package and get Yankee games on it. During Yankee broadcasts the YES HD "National" version of the channel shows alternative broadcasting.

amq6240

05-27-09, 12:51 PM

Hi Amy Thanks For the Info on the Channel Channges in June Kind of Strange for the channel Channges to Happen On Satuday & Sunday Uslay The Channels In R.I. Change on Wesenday but again thanks for the Heads up Keep Up the Great work Amy i know you do you best :} on quick question? Have you herad anything about a New Gudie? I keep Hearing that Thire Is a Company. Callled 2 way tv or somthing like that and i herad that this Company Is replacing the Passport Echo Guide we have now and it the guide is spoused to look amazing , I Also Head that the guide Is Spoued to be Out by august Just was wondering if we are getting this new guide?

Thanks Again Amy
Matt :}

We do have some updates on the horizon for the guide. Once I have more details and specific timing, I can share them with the group. Thanks.

jakemgold

05-27-09, 01:11 PM

We do have some updates on the horizon for the guide. Once I have more details and specific timing, I can share them with the group. Thanks.

Good to hear. Thanks for the tease.

The 4:3 guide is - by far - the weakest part of the Cox package right now.

ricomputerguy

05-28-09, 09:41 AM

We do have some updates on the horizon for the guide. Once I have more details and specific timing, I can share them with the group. Thanks.

AWESOME
I Hope it's a better guide I hope we get it this year and not next year and am not trying to poke fun at cox but this GD guide we have know really bites the dust. I wish the box could hook up to the computer to play cox Rhapsody through the TV. My friends Tivo does but then again Tivo might have the only rights to that I believe Verizon can but I hear there is issues with that I don't know for sure and that as well cost more. Also I love to be able to pay the cox bill through the box as well as look at our cox bill statement too.
thanks for that bit of info will be waiting and holding my breath from what I can find on the internet this new guide is out of this would,and will kick passport Echo butt :)

KML-224

05-28-09, 10:07 AM

To Ransaldi: Silly question, but do you get SNY, a.k.a. the Mets station or MSG Network, in Narragansett as well? Comcast of New Britain, CT carries YES on 32, SNY on 26, NESN on 28 and Comcast SportsNet on 31. We only see MSG get carried during select Knicks or Rangers games. Come August 25th, a lot of this will change, with the major changes that they've announced. (More on that with the Hartford/Comcast thread.)

ricomputerguy

05-30-09, 10:46 AM

Amy
who's getting the new guide first CT or RI
can I guess right and say CT frist then 2 months later RI

ricomputerguy

06-01-09, 12:25 PM

Amy
who's getting the new guide first CT or RI
can I guess right and say CT frist then 2 months later RI

Amy when you find about the new guide updates please lets us know but I was just having fun with my last comment. Amy why is it though I notice when they do guide update such as the channel zones,ITV weather,ITV Games, ECT CT got it before us. then CT got TV CID just wondering why CT gets all the guide updates first, CT got Passport Echo first from the old starsights guide then we got it but we got like 1 to 3 months later. I saw and ad about verizons onscreen guide you can now hook up set top box to the home network and play your photographs and music through your tv is that something cox will ever do? I love to be able to play my cox Rhapsody on my tv

have a nice day amy

ransaldi

06-01-09, 01:38 PM

No SNY or MSG. I believe that YES is launcing a National version of thier channel around the country. Verizon is carrying it in all markets.

JamesF in NK

06-03-09, 06:12 PM

Hi folks,

We are looking into this. I will update you as soon as I have information. Thanks.

AQ

I am also in NK and have the same problem. I have 2 TVs that tune via QAM and both exhibit severe breakup on 10-1. This sympton has come and gone over the past several months. I had Cox come out and the tech was totally useless. He would not even check signal level because the problem was not occuring while he was there. He changed the cable modem low pass filter because "sometimes they go bad". Had no effect. It is very frustrating. I also see breakup via DVR when watching HGTV and a few other channels. I have heard that Cox has been "rebalancing their system" in RI recently. Not sure if it is better or worse because of that.

I have a problem with channel 10-1 of WJAR. I am not sure what I should do about it (if I can do anything.)

Shortly after the much publicized nationwide all-digital TV transition in February, I did a re-scan of all the channels on one of my two TVs (at the suggestion of a newspaper article). The TV is a small Samsung HD wide screen digital - http://www.samsung.com/us/consumer/detail/detail.do?group=televisions&type=televisions&subtype=lcdtv&model_cd=LN19B361C5DXZA. The TV is served by COX cable. I am subscribing to HD service, but there is no HD digital box or DVR connected to this TV (my other TV has a DVR connected.)

To my surprise, after the re-scannning was done, I was now getting 16x9 HD on WGBH PBS and the major networks in Providence - NBC, CBS, ABC and FOX even though the only connection to this TV is the coax cable (this cable is NOT run through the DVR of the other TV). What a bonus; HD without the big tank of a box which is bigger than the TV itself. Everything was great at first. But now the digital WJAR 10-1 breaks up so badly that it's now not watchable. So, I am watching what looks like an SD analog WJAR feed. Or am I?

I am no expert at this cable TV science. Do any of you have a similar issue? Can you guess what's happening to this WJAR digital station. My channel listing says it channel 10-1. Channel 10 llooks like mud compared to 10-1. But 10-1 breaks up badly. Where is the problem? Am I doing something wrong?

Regarding the quoted posts (read from bottom to top), I'll share with all of you the very interesting and unusual diagnosis to the problem I cited in my first post (quoted). Amy (the COX rep who visits us from time to time), reacting to my post and DanML's post, contacted a COX engineer about the breakup issue I was having with WJAR 10-1 and WLNE 6-1 when the signal is being received by an HDTV with a built in tuner and no HD set top box.

(Clarification - I have two TVs, a Panasonic plasma that gets a perfect signal via a COX HD/DVR (notwithstanding audio/video sync issues which is an NBC network trademark) and a smaller Samsung HDTV with a tuner that gets its signal from the coax feed and no set top box.)
After a phone call from COX engineering, a engineer (not the usual cable guy, but someone from COX HQ in Warwick) came to my house about three weeks ago and tested my signal feeds with some very sophisticated equipment. The coax signal feeds, lines and connections were perfect. The engineer had a hunch; he mentioned that there is a known issue with some TVs and their tuners now with WJAR 10-1 and WLNE 6-1 because of the carrier frequency they both use (I think 74-1 and 74-2 - something like that.) The carrier is different than it used to be (changed a few months ago). However, other channels like WGBH 2-1 and WPRI 12-1 and Fox 64-1 and 28-1 are in a different carrier frequency range (or something like that). Those channels are not affected; I get perfect HD without a set top box on the Samsung. According to the enginner, some TVs simply cannot properly tune 10-1 and 6-1 presently. It's not COXs fault, I was told. It's the signal from the stations.

The tests at my home were very thorough. The enginner and I carried both TVs to different locations to test each feed (including carrying a big plasma up stairs to test each TV with each coax line.) We re-mapped or re-scanned the channels. The Panasonic's tuner had no problem with 10-1 or 6-1 but the Samsung did. We replicated the issue for each coax line in the house. According to the engineer there is now a list of some different model TVs that simply will not tune WJAR 10-1 and WLNE 6-1 properly. (Don't ask; I don't have that list and it's likely that no list will ever be made public for legal reasons.)

So, the bottom line, I bought a $500 TV in late 2007 with a built in tuner that will not receive 10-1 and 6-1. What to do? I guess I will have to be satified with 10 or 6 analog for now, or go buy a different make and model TV. Bummer. (I'm not interested in OTA.)

Credit where credit is due - COX went way above and beyond to help me. Amy was helpful; someone in enginnering called me and the enginner who was dispatched was helpful. Thank you COX for your help in diagnosing the issue. What have I learned - about all I can do is buy something from someplace with a good return policy, see if it works and return it for something else if it doesn't.

RPMcCormick

06-03-09, 07:49 PM

(snip) ... about the breakup issue I was having with WJAR 10-1 and WLNE 6-1 when the signal is being received by an HDTV with a built in tuner and no HD set top box. ... a engineer (not the usual cable guy, but someone from COX HQ in Warwick) came to my house about three weeks ago and tested my signal feeds with some very sophisticated equipment. The coax signal feeds, lines and connections were perfect. The engineer had a hunch; he mentioned that there is a known issue with some TVs and their tuners now with WJAR 10-1 and WLNE 6-1 because of the carrier frequency they both use (I think 74-1 and 74-2 - something like that.) The carrier is different than it used to be (changed a few months ago). However, other channels like WGBH 2-1 and WPRI 12-1 and Fox 64-1 and 28-1 are in a different carrier frequency range (or something like that). ... According to the enginner, some TVs simply cannot properly tune 10-1 and 6-1 presently. It's not COXs fault, I was told. It's the signal from the stations. ... (snip) ... So, the bottom line, I bought a $500 TV in late 2007 with a built in tuner that will not receive 10-1 and 6-1. What to do? I guess I will have to be satified with 10 or 6 analog for now, or go buy a different make and model TV. Bummer. (I'm not interested in OTA.)I've read through your posting a couple of times - and this really sounds like a problem with the cable company and not the local broadcaster.

I don't know firsthand how the COX system in RI is setup (maybe someone else who does know can shed some light) ... but normally cable providers will take the digital bit stream from the broadcaster and put that up on their plant in a 256QAM channel. Sometimes they retransmit just the packets for the audio and video and in other cases the bit stream on the cable plant is identical to what is being transmitted by the broadcaster. Multiple stations (or channels) are normally placed in a 256QAM cable RF channel to make the most efficient use of the spectrum (and maximize what can be offered).

there is a known issue with some TVs and their tuners now with WJAR 10-1 and WLNE 6-1 because of the carrier frequency they both use (I think 74-1 and 74-2 - something like that.)Sounds like this would be more accurately noted that the issue is some TV's are not able to tune WJAR and WLNE because of a compatibility with how COX has delivered them on their cable plant. If it is indeed a known issue with what 256QAM channel these stations are on ... one solution would be to move that 256QAM channel to a different cable RF channel number that is compatible with the sets, like yours, that are having problems.

There are other possibilities as well and they include: the local station's digital signals are being processed (groomed or rate shaped) by COX in such a way that the station's bit stream is disrupted, oversubscription of the 256QAM channel or issues with handling VBR (variable bit rate encoding).

Having said that - and out of fairness - are there any known issues with WJAR-DT 10.1 and WLNE-DT 6.1 reception over the air? Knowing that would help substantiate whether this issue is with the local broadcaster or the cable provider's delivery of the signals they are retransmitting. FWIW both WJAR-DT and WLNE-DT are transmitting from the same site - and antenna - as their transmitters are combined at WJAR's facility. (If you can receive one of these then it is quite probable you should be able to receive the other equally as well.)

Lastly - I realise you are not interested in OTA reception - but do you have the ability to receive these stations OTA just to verify whether your set has a problem with their over the air transmissions?

JamesF in NK

06-04-09, 02:47 PM

I've read through your posting a couple of times - and this really sounds like a problem with the cable company and not the local broadcaster.

I don't know firsthand how the COX system in RI is setup (maybe someone else who does know can shed some light) ... but normally cable providers will take the digital bit stream from the broadcaster and put that up on their plant in a 256QAM channel. Sometimes they retransmit just the packets for the audio and video and in other cases the bit stream on the cable plant is identical to what is being transmitted by the broadcaster. Multiple stations (or channels) are normally placed in a 256QAM cable RF channel to make the most efficient use of the spectrum (and maximize what can be offered).

Sounds like this would be more accurately noted that the issue is some TV's are not able to tune WJAR and WLNE because of a compatibility with how COX has delivered them on their cable plant. If it is indeed a known issue with what 256QAM channel these stations are on ... one solution would be to move that 256QAM channel to a different cable RF channel number that is compatible with the sets, like yours, that are having problems.

There are other possibilities as well and they include: the local station's digital signals are being processed (groomed or rate shaped) by COX in such a way that the station's bit stream is disrupted, oversubscription of the 256QAM channel or issues with handling VBR (variable bit rate encoding).

Having said that - and out of fairness - are there any known issues with WJAR-DT 10.1 and WLNE-DT 6.1 reception over the air? Knowing that would help substantiate whether this issue is with the local broadcaster or the cable provider's delivery of the signals they are retransmitting. FWIW both WJAR-DT and WLNE-DT are transmitting from the same site - and antenna - as their transmitters are combined at WJAR's facility. (If you can receive one of these then it is quite probable you should be able to receive the other equally as well.)

Lastly - I realise you are not interested in OTA reception - but do you have the ability to receive these stations OTA just to verify whether your set has a problem with their over the air transmissions?

Thanks for taking time to provide an interesting and detailed response. I trust you don't have a vested interest in this matter and that you're unbiased. Don't be offended, please. I do appreciate you articulating your expertise. I am just Joe-average consumer, I'm just trying to get the best possible signal for the service fee that I'm paying. To be candid, the science of all of this is way over my head. While I have a lot of technical skills, digital cable TV is not one of them. Maybe the "carrier" that the engineer was talking about is different in the world of cable versus OTA. Beats me.

I do not know if receiving OTA signal prooves anything. If it does, I don't know that that would be. I do recall having a discussion with the engineer about this, but I don't recall the details. That said, I didn't pester the guy about OTA when he works for the cable company. Regarding OTA, I don't want to have to change channel signal source every bleepin' time I change channels. I cannot get the channels I want to watch OTA. Dish is not an option due to nearby obstructions. FIOS trunk lines stop 6 houses away because my neighborhood has underground wiring. So, it's COX and me, for better or worse.

As you suggested, an OTA test might be telling. I did a re-scan today of the OTA channels. But I did not change antenna direction (to be open and honest, it's in the attic and it's nasty up there). On the Samsung TV (the one with aforementioned issue), here are the OTA signal results:

2-1 - no signal
6-1 - no signal
10-1 - breaks up badly (updated after another test)
12-1 - good signal
28-1 - good signal
36-1 & 36-2 - good signal
64-1 - good signal
I also get a few other channels but I don't remember what they were offhand. If the above test results are compelling, I don't know what to make of it.

The test results of a direct coax feed from COX is:
2-1 - good signal
6-1 - signal breaks up
10-1 - signal breaks up badly
12-1 - good signal
28-1 - good signal
36-1 & 36-2 - good signal
64-1 - good signal

So, what does all of this mean? I hope it's not a case of COX and WJAR/WLNE pointing fingers at each other. Maybe something magical will happen. We'll see.

Eurovision

06-04-09, 05:03 PM

The test results of a direct coax feed from COX is:
2-1 - good signal
6-1 - signal breaks up
10-1 - signal breaks up badly
12-1 - good signal
28-1 - good signal
36-1 & 36-2 - good signal
64-1 - good signal

So, what does all of this mean? I hope it's not a case of COX and WJAR/WLNE pointing fingers at each other. Maybe something magical will happen. We'll see.

This exact thing happened to me about a year ago and it took quite a few calls and service visits, plus a formal complaint with the RIPUC (Rhode Island Public Utilities Commission & Division of Public Utilities and Carriers), which initially did not yield total satisfaction, despite a personal call from one of Cox's Vice Presidents.

The long and short of the story is that Channels 6 and 10 always seem to be grouped on the same frequency set at Cox QAM (direct HDTV tuner reception), and somehow the signal strength seems to be just a tad weaker than that of the other channels.... of course the Cox boxes will pick it up fine and blame was placed on my SONY BRAVIA TV tuner, as well as other tuners of other TV makes that had the same exact issues... but what basically happened to FIX THIS is that Cox needs to make sure all lines to and in your house are as loss-free as possible (and no, a signal booster will not help!), and then, due to my insistent complaints over several months, the matter was finally escalated to the technical crew who checked some higher-up distribution point for the neighborhood (East Side), which had some loose or old connections and simply did not provide the area with a strong enough signal for most TV tuners.... again, the Cox boxes are always getting everything but the whole point is to save that expense and use the public transmission rights you have to use your own TV tuner for the broadcast HD channels :)

So, just get ready for a long and involved uphill fight, tell them to check all of your connections and signal strength readings, and then, most importantly in my opinion, the distribution node/point further up in the signal chain!

Good luck!

ctdish

06-04-09, 05:53 PM

In general I have no love for cable companies but it's hard to blame COX for a weak signal if their boxes work OK with it. If a lot of TV's can not get a signal a cable box can, giving the problem a lot of publicity might eventually shame the TV manufactures into improving them. The one place the blame can not be placed is on the TV stations.
John

JamesF in NK

06-04-09, 06:25 PM

This exact thing happened to me about a year ago and it took quite a few calls and service visits, plus a formal complaint with the RIPUC (Rhode Island Public Utilities Commission & Division of Public Utilities and Carriers), which initially did not yield total satisfaction, despite a personal call from one of Cox's Vice Presidents.

The long and short of the story is that Channels 6 and 10 always seem to be grouped on the same frequency set at Cox QAM (direct HDTV tuner reception), and somehow the signal strength seems to be just a tad weaker than that of the other channels.... of course the Cox boxes will pick it up fine and blame was placed on my SONY BRAVIA TV tuner, as well as other tuners of other TV makes that had the same exact issues... but what basically happened to FIX THIS is that Cox needs to make sure all lines to and in your house are as loss-free as possible (and no, a signal booster will not help!), and then, due to my insistent complaints over several months, the matter was finally escalated to the technical crew who checked some higher-up distribution point for the neighborhood (East Side), which had some loose or old connections and simply did not provide the area with a strong enough signal for most TV tuners.... again, the Cox boxes are always getting everything but the whole point is to save that expense and use the public transmission rights you have to use your own TV tuner for the broadcast HD channels :)

So, just get ready for a long and involved uphill fight, tell them to check all of your connections and signal strength readings, and then, most importantly in my opinion, the distribution node/point further up in the signal chain!

Good luck!
They did all of that. The engineer checked all of the distribution points, nodes or whatever you call them. They checked all of the lines. They followed the so-called yellow brick road. I am satisfied that COX did what they can do. And no, I am not preparing for a fight. With who? With what information? Life's too short to get worked up about this crap. Again, I am no expert at this stuff. And I doubt everyone in this forum is too.

You say this exact this happened to you a year ago? Well, according to the engineer WJAR and WLNE did something having to do with frequencies by them sometime in February or March or this year. So, it's not the same deal as you had.

I am not going to debate this. I don't know enough about this anyhow. All I can say is that I was told by COX that it's a WJAR/WLNE problem with a carrier 74.1 and 74.2 or something like that which is an issue with some tuners on some TVs. Mine is one of those problem models. Tough luck for me, I guess.

RPMcCormick

06-04-09, 09:37 PM

Quick reply:

I don't have any vested interest other than to understand what may be happening and help with some of the technical aspects. (I'm actually in western Massachusetts and not affiliated with any of the companies involved.)

Sorry about maybe being too technical ... these forums are often read by broadcasters and cable / satellite providers - and sometimes folks from these organizations post here as well (like Amy from COX). Hopefully some technical aspects here may help with further research and possible resolution?

WLNE's over the air digital signal is on the frequencies channel 49. WJAR's OTA digital signal is on the frequencies of channel 51.

All full power TV stations were assigned a second channel for their digital transmissions many years ago and they have been transmitting in both analog and digital formats for quite some time. In the case of WLNE and WJAR - the digital channels they were assigned are one in the same where they are now today and will be into the future. The recent changes in February (and again coming in a few weeks) doesn't have anything to do with these two stations (other than the cessation of their analog transmissions). As consumers we'll still know WLNE as channel 6 and WJAR as channel 10.

If you're interested in all these channel assignments there is a nice table on the NECRAT site: http://www.necrat.com/dtv.html

Cable companies can get the local broadcaster's digital signal in one of two ways: either from a direct feed from the station to the cable company (like over a fibre connection) or via an OTA (over the air) receiver at the cable company - which would work very similar to what you'd be doing if you watched OTA digital television at home.

Either way - the cable company then takes the stations' digital signals and has to bundle them up for use on the cable plant. They do this by re-encoding that digital information on *different* channels (or carriers) and send those signals down their fibre and coax plants to your house or apartment.

Many televisions can receive the digital OTA signals (ATSC) as well as digital signals on cable systems that are sent in the clear (typically 256QAM).

The cable system has many "carriers" on it - each one is like a channel. Some may have the old analog TV standard (NTSC) ... in which case one carrier = one channel = one TV signal. Not very efficient. And sometimes not very good quality ...

For digital signals - the cable company can use the 256QAM standard to put a lot of digital information into the same space that a single analog channel would occupy. The actual number of digital channels that can be crammed into a 256QAM carrier depends on whether they are standard or high definition - more accurately - it depends on how many bits per second they consume. You could find a couple of HD channels or five or six SD channels.

BTW: even though QAM (which stands for quadrature amplitude modulation) is a standard - there is no FCC mandate that requires television manufacturers to include it. (The government does have a mandate that all televisions now support the OTA ATSC digital standard.) Most recent televisions will support both ATSC and 256QAM.

So it sounds like at your house WJAR and WLNE have been bundled up into cable channel 74. The carrier here is COX's - the digital information on that carrier comes from the local broadcasters.

Interesting that you only have problems with those two (6.1 and 10.1) stations. As another poster noted - there is the possibility that the issue could be one of signal level of the carrier used on the cable system to deliver 6.1 and 10.1. It may be in spec for the cable equipment ... but maybe not sufficient for your set (and other sets that have this issue).

Or - it may have something to do with the actual digital information ... as I mentioned before. Don't worry about those technical details; even if you knew what the issue is its likely something would have to be done elsewhere to remedy the situation.

Thanks for trying the off-air tests ... looks like you don't have a good OTA signal for either of the affected stations ... so not much more we can conclude from that. What I was looking for was whether the set that has reception problems when connected to COX has problems with those stations over the air. But for a fair test you'd have to have solid OTA signal reception of those stations.

One additional (crazy?!) idea: if the affected TV is easy to transport ... and you know someone else somewhere else on the COX system try your set there. Note: go somewhere further than in your immediate vicinity. See if the problem is reproduced in another town with the same set.

Lastly - consider dropping a note to the local stations. Although they may not have the staff and resources to reach out to you personally ... they may take an interest if there is a perception that the problem is more global than just a viewer or two. Most broadcasters and cable companies have good rapport at the engineering levels - as they have to rely on each other to help bring their signals to consumers!

Good Luck!

LawrenceWelkMH

06-05-09, 08:56 AM

Hi amy I was Just Wondering. Will WGN / WGN-HD ever Be added to The Cox Line-up In Rhode Island ? They have some Great Progams on Thire Station that i would love to see i Notice they show A Honeymooners New years eve Marthon i rember When WPXI out of New york I Belive It Was. showed it evey year on that sation. And I also Notice they Show ALF and the other reason i would Like to see WGN Come to Cox is they Show WWE Superstars in HD so i was just wondering if cox will ever get WGN / WGN-HD added to thire line-up

Thanks
Matt

jakemgold

06-05-09, 09:50 AM

ricomputerguy

06-05-09, 01:43 PM

Somehow I'm doubting that Honeymooners marathons and ALF are going to be shown in HD.

I called myself yes there in hd but are in full screen and are in 1080i but
are not true 1080i but will still look bet then when they first aired. I wrote to cox and was told no verizon I beleive has the only rights to that channel cox agian dropped the ball from What I hear Verizon wants more rights to more channels for an example espn sports package mbl sports package which cox would loose but I DO NOT KNOW IF THATS TRUE. But I was also was told if a channel like WGN Supperstation was asked for by lots of people maybe cox would carry it but again i could be wrong Amy please tell me if am wrong on that but is it true the more a channel requested the better the chances a channels added to the lineup

ransaldi

06-05-09, 02:18 PM

Rico- You were given some bad information. Other Cox markets have added WGN and others will soon add it. I would not be surprised to see it get added to this area in the future. You could call Cox or any service provider for that matter and get a different story every time.

JamesF in NK

06-05-09, 04:37 PM