View Full Version : Orange County, CA - Cox


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moyekj
03-20-07, 08:57 PM
Different Cox markets use different VOD providers. I remember in the past Orange County and one other Cox market had delayed DVR box software/firmware upgrades because of issues with VOD system which were not an issue for the other markets. Back when I still had the DCT box VOD was as crappy as ever - slow and awkward interface not to mention lousy video quality. Netflix/Blockbuster seem like much better options in comparison - cheaper, better quality, better selection. If Cox were to offer HD selections for VOD then it may be more appealing.

moyekj
03-20-07, 09:01 PM
Do DCT boxes have guide listings for 709 yet? Neither TitanTV nor Zap2it have the listings yet so I doubt they do, but I thought I would ask. There are a couple of upcoming Lakers games on KCAL I'd like to schedule on 709 instead of 9-1 - guess I'll go with manual time-based recordings for now.

rdenichilo
03-20-07, 10:24 PM
Do DCT boxes have guide listings for 709 yet? Neither TitanTV nor Zap2it have the listings yet so I doubt they do, but I thought I would ask. There are a couple of upcoming Lakers games on KCAL I'd like to schedule on 709 instead of 9-1 - guess I'll go with manual time-based recordings for now.

Yes, we have guide data for 709 here in Irvine.

Altay
03-20-07, 10:50 PM
Don't forget KCAL also has Dodger games in HD so I think this is a great addition, also happy they finally added ESPNU. Next, hopefully they will add FSNHD.

rdenichilo
03-20-07, 11:06 PM
Don't forget KCAL also has Dodger games in HD . . .

Not tonight

Altay
03-20-07, 11:19 PM
Not everyone game is on KCAL, most games are on FSN.

moyekj
03-21-07, 02:38 AM
Yes, we have guide data for 709 here in Irvine. OK thanks. I'll have to contact Zap2it for them to add it.

twarren
03-21-07, 12:05 PM
What are they thinking? I love sports (and only watch it in HD), so I appreciate getting the lakers in HD, but that is the only thing on KCAL to watch! What else is even on KCAL, never mind in HD. So we get Laker games a few hours a week, for a few months out of the year in place of a full time HD channel?

Even if they were going to add KCAL and needed to remove something to provide bandwidth, they choose HBO channels? Are you kidding? There are tons of channels that I am sure get many less viewers than the HBO lineup. And I know that is true because they use that extended HBO lineup as bait to get people to subscribe to other premium movie channels (you need to have 2 premium movie channels to get the extended HBO lineup).

I have already called Cox, complained and dropped my other premium movie channel in protest.

Am I alone in this, or do others feel the same way?

the "removed" channels (with the exception of FAMZP) are all duplicated on the East and West sets of stations, so what they have removed is just the West feed versions of these channels (at least on my box). The programming is available on the corresponding East feeds. It does seem curious that they would remove the West channels for OC rather than the East, but you can watch all the same programming, just 3 hours earlier. The deleted channels still show up on my programming guide, but when you try to watch them you get the "temporarily unavailable" screen.

mkpl
03-22-07, 12:49 AM
Here's the digital channels I now get with the Basic + Expanded service, plugging the cable directly into the TV:
7-1 KABC-HD
7-2 KABC-SD
11-1 KTTV-HD
26-3 Cox3-SD
26-69 KTBN-SD
82-63 KOCE-SD
82-66 KDOC-SD
84-2 KNBC-HD
85-1 KCAL-HD
85-3 KCBS-HD
86-1 KOCE-HD
86-2 KTLA-HD
86-6 On Demand
90-24 CSPAN2-SD
90-31 PubAcc-SD
90-67 KPXN-SD
90-70 KLCS-SD
90-82 KNBC-SD
90-83 KTLA-SD
90-85 KCAL-SD
90-86 KCBS-SD
90-87 KTTV-SD
90-88 KABC-SD
102-1-27 Radio
109-12 Sprts OnDemnd
112-4 CSPAN2-SD
112-5 Sdlbk Col-SD
112-12 MV City
113-91 Chinese
114-9 On Demand
115-16 NBA-TV
116-1-50 Music Choice Audio

KCAL-HD has been added and the following digital channels (all were SD) have been dropped since the last time I scanned a month or so ago:
TBS, CSPAN, HSN, QVC, WGN, KAZA, KMEX, KSCI, KVEA, KWHY, KRCA, KXLA

AMRivlin
03-22-07, 01:43 PM
At Cox Communications we thank you for the privilege of providing you with cutting edge products and services. Unfortunately, the cost of doing business (increasing programming costs, fuel costs and other business related expenses) continues to increase. As a company whose employees live and work in this community, we have pledged to keep our rates as low as possible while offering a wide range of programming options.

Effective April 25, 2007, you will see both increases and decreases in some prices. Although we always struggle with raising rates, today’s prices reflect the increasing value of cable programming and features and are directly related to our cost of doing business.

http://updates.cox.com/cgi-bin3/DM/y/hopk0BO5uAB0Ra50BVWV0Ei

So it looks like service will increase ~3 dollars for digital and 3.30 a month for HD / DVR users.

moyekj
03-22-07, 02:21 PM
Interesting that the "DVR Service fee" goes up by $5 but equipment fee goes down by $4.70. I figured with the new "separable security" mandate coming up in July which means new boxes will have to have cablecard slots would mean higher costs for Cox which I figured they would pass on to customers - seems like the opposite is happening??

Also interesting to note that the HD/DVR receiver non-return charge is $503, so obviously these Moto boxes are still pretty expensive to buy.

TheRock
03-22-07, 08:17 PM
VLC player really doesn't seem to like playing recorded shows from the DVR ever since the firmware upgrade. The audio is very unreliable. I see this mostly with shows recorded from NBC HD but I have also had problems with FOX HD. Other programs (Media Player Classic, CyberLink PowerDVD) seem to play the files fine thankfully. Still annoying since VLC is my main player of choice.

TheRock
03-22-07, 10:02 PM
Even though I am not crazy about the decision to add KCAL HD over more deservant HD channels I must admit that my feelings have decreased slightly. The Lakers V.S Grizzlies game tonight looks amazing. It might be the best looking basketball game I have ever seen.

moyekj
03-23-07, 01:10 AM
Even though I am not crazy about the decision to add KCAL HD over more deservant HD channels I must admit that my feelings have decreased slightly. The Lakers V.S Grizzlies game tonight looks amazing. It might be the best looking basketball game I have ever seen. No doubt it was a good addition. There were still several glitches, especially at the start of the broadcast (from KCAL not Cox as the OTA transmission had the same glitches), but overall it is a very fine picture - much better quality than the Clippers home games on KTLADT. Another game on KCALDT tomorrow at 5pm so set your recording...

If we could only get FSNHD permanently instead of some time sharing on INHD (which doesn't work half the time) the HD sports channel lineup would be fairly complete.

rwb1921
03-23-07, 09:43 AM
No doubt it was a good addition. There were still several glitches, especially at the start of the broadcast (from KCAL not Cox as the OTA transmission had the same glitches), but overall it is a very fine picture - much better quality than the Clippers home games on KTLADT. Another game on KCALDT tomorrow at 5pm so set your recording...

If we could only get FSNHD permanently instead of some time sharing on INHD (which doesn't work half the time) the HD sports channel lineup would be fairly complete.


I agree, FSNHD would be great. This leaves the Angels out in Right Field as far as TV programming goes. Dodgers have big advantage now by being on KCAL. Angels broadcasts on KCOP 13 for me are terrible, not even worth watching on TV (unless on old TV). Laker game was great last night. All Dodger games on KCAL will be in HD this year (about 50 games) starting with 3/30/07 pre-season game with Angels. Really looking forward to this.

From KCAL - (In addition, KCAL 9 HD plans to deliver all of its 2007 Los Angeles Dodgers game broadcasts in high definition beginning on Friday, March 30 with the Dodgers' Freeway Series game against the Angels.)

Bob in Mission Viejo

walford
03-23-07, 07:56 PM
I just discovered that with the latest firmware on my 6412 II here in San Clemente I can not get the selection of PCM digital output to stick and AC3 causes me lots of problems becausew when I pause a program my amplifier drops the digital connection when my 6412 stops outputting AC3.
I spent some time looking for others with this problem but did not find a recent post on the subject.
Is there a know solution? Will upgrading to 6416 solve my problem?

TheRock
03-26-07, 06:11 PM
For no apparent reason my DVR rebooted itself around 5am today. I don't notice any changes so far.

rdenichilo
03-26-07, 10:33 PM
For no apparent reason my DVR rebooted itself around 5am today. I don't notice any changes so far.


Mine did the same thing. I don't notice any new channels/features, but it seems to me PQ has degraded a bit. Picture looks a little softer today.

TheRock
03-27-07, 03:33 AM
I just noticed something new and it isn't good. When you try to record a show that has been playing for awhile it doesn't record everything that has been saved to the buffer. It just records from when you tell it to. This is unfortunate because sometimes I decide to record things after they have started. For instance I was watching Scrubs tonight on KCAL HD. My tuner was set for the whole time the show was on but I decided to record it 22 minutes into the episode. It didn't save any of the previous 22 minutes even though I didn't change the channel. Very upsetting and not a good "Update".

ajwees41
03-27-07, 04:09 AM
Omaha's rebooted about the same time and I am still able to record the whole program even stuffed saved to the buffer. Call and report it. Maybe something happened in your area

ajwees41

TheRock
03-27-07, 10:08 AM
For those wondering KCAL HD is protected and is not viewable or recordable over firewire. :mad:

moyekj
03-27-07, 10:28 AM
For those wondering KCAL HD is protected and is not viewable or recordable over firewire. :mad: Yes, being a CBS owned station they are setting Broadcast Flag which the Motorola converts to CCI=0x2 just like is happening for CBS HD. Note that this is purely a Motorola thing since there is no mandate to honor the broadcast flag. My Tivo S3 shows CCI=0x0 on CBS HD and KCAL HD.

Sounds to me like these latest Motorola firmware updates are taking giant steps backwards - glad I don't have to deal with them anymore...

moyekj
03-28-07, 04:12 PM
This was an OC Register article yesterday related to Cox OC. Looks like Motorola was giving a demo to Cox OC headquarters in Rancho Santa Margarita of their Follow Me TV (http://broadband.motorola.com/fmtv/followMeTV_overview.html) technology. There is also a summary of other (pretty uninteresting IMO) things upcoming:
http://www.ocregister.com/ocregister/money/article_1631943.php

TheRock
03-28-07, 05:26 PM
This was an OC Register article yesterday related to Cox OC. Looks like Motorola was giving a demo to Cox OC headquarters in Rancho Santa Margarita of their Follow Me TV (http://broadband.motorola.com/fmtv/followMeTV_overview.html) technology. There is also a summary of other (pretty uninteresting IMO) things upcoming:
http://www.ocregister.com/ocregister/money/article_1631943.php

Thanks for the link. Judging from the video it looks like Rancho Santa Margarita Cox customers have HDNET. Lucky bastards. Some of those things seem sort of cool. Although I would much rather Cox and Motorola perfect the things they already offer. It would also be nice to see Cox offer a Motorola box with a drastically larger hard drive. Or at the very least enable external hard drive support.

Islanti
03-28-07, 06:39 PM
We do not have HDNet in RSM actually. Perhaps it is coming soon?

TheRock
03-28-07, 07:13 PM
We do not have HDNet in RSM actually. Perhaps it is coming soon?

Well it looks like at the very least Cox Headquarters in RSM has it. Although they may have brought in the box from an outside location.

TheRock
03-28-07, 07:24 PM
Hmmm. Thats odd. HDNET doesn't list COX as a provider.

http://www.hd.net/watch_at_home.html

Is COX showing off products that aren't even there own?

moyekj
03-28-07, 07:33 PM
That is a Motorola demo (running Motorola software as you can see by the big "M" logo), not a Cox demo, so it doesn't have to match RSM channels.

MJCS
03-28-07, 10:01 PM
I will stop by the demo room tomorrow and take a look!!!!

MJCS
03-28-07, 10:06 PM
This morning between 5:30 and 7 i noticed that my box restarted itself and updated itself...lost all my damn recordings and programed recordings...

TheRock
03-29-07, 05:59 AM
This morning between 5:30 and 7 i noticed that my box restarted itself and updated itself...lost all my damn recordings and programed recordings...

Sorry to hear that. I lost all of my recordings once. Its not fun.

MJCS
03-31-07, 05:43 PM
I guess the demo room is not open to the public...

xcrappy
04-01-07, 10:10 PM
Anyone else getting constant breakups during the Laker-Kings game on FSN, channel 64? Its really annoying!

Altay
04-01-07, 11:13 PM
Ya, I'm getting the breakups too.

moyekj
04-02-07, 01:01 AM
Yes, a lot of breakups on the digital version of channel 64. I switched over to watch the recording from the analog channel 64 on my ReplayTV and it was glitch free the whole game - so it's not FSN West source to blame - seems like something going on with the digital encoding at the headend (or wherever it gets encoded before that). Guess it's nice to have the analog channels as backups still.

Kind of hate games on FSN now since all other Lakers games on other channels are now HD.

yipee
04-02-07, 09:08 PM
Does anyone know how to exclude analog channels from being recorded if there's already an HD feed for it? Or how about hidding those analog channel from the guide? TIA!

AMRivlin
04-02-07, 10:14 PM
YOU HAVE TO BE KIDDING ME. So any game on FSN West is going to override ESPN2 HD now? I wanted to watch the Angels game in HD on ESPN2HD. but the blacked it out, and force me on to FSN SD.

Time Warner OC has FSNHD why can't Cox!!!

Altay
04-02-07, 11:30 PM
Cox ESPNHD is showing the angels game right now.

AMRivlin
04-02-07, 11:32 PM
Not here, it is blacked out on ESPN2, and ESPN1 has basketball In Irvine.

slubu
04-03-07, 10:37 AM
Anybody have experiences with both? My options are Directv or Cox for Irvine area. I will be watching almost exclusively HD content. Sports and primetime like Lost/24 are my mainstays. Any advice is very appreciated.

CPanther95
04-03-07, 11:07 AM
Threads merged.

bltserv
04-03-07, 05:11 PM
Well back in September I moved to Irvine from Orange.
Changed from TWC to Cox.

A few issues.

1. Ordered service over the Internet. Just found out 6 mos. later
that the prices were an Internet Special.
My bill just jumped from $ 135.00 to $ 165.00
More than TWC was.
2. Internet is 4Mbps down and only about 350Kbps up.
Slower than TWC was.
3. Drop Outs. ALL THE TIME. Real bad on the HD CBS 702
Spotty on other channels. MSNBC and CNBC in the mornings have been
doing it way too often.
TWC only did this on very rarely.
4. Cox has more commercials. I am sick of them. They suck.
TWC was much more discreet with the advertising.
5. I get something in the mail every week about Internet Phone.
They could save a fortune in postage.

All in all I think its time for the dish. When I call Cox about the dropouts
they want me to take a day off so some kid with half a brain can tell me my HDMI cables may need replacing. NOT.

Anyone else having serious dropouts in picture and audio lately ???

Quigs
04-03-07, 10:02 PM
Last month I went to the office at Quail Hill and replaced my regular digital box in my den with a 6412 2000 DVR box.

Now, we have a HD-DVR 6412 III box in our living room for our HDTV, but when I turned in my regular digital box from my den (which has an old non-HD capable tv), I told the guy I don't need HD, just a DVR box. He said, "No problem" and brought out the 6412 2000 box.

Well, just got my bill and it says I owe for 2 HD DVR boxes and 2 HD services, plus 4.95 for the DVR service to each box.

When I called to tell them about the 2 HD charges when I only have one HD TV, they said the 6412 2000 DVR box I got is an HD box and I will be charged for it even though my TV doesn't even get HD.

Well, after going off on them at how there rep at Quail Hill screwed up, because I told him I didn't have a HD TV in that room, they gave me a credit (we'll see if that actually shows up on my next bill). :mad:

But, they said if I choose to keep the box I'll have to pay for the HD. I asked them if there was a Non-HD DVR box and the rep said there aren't any in the Cox Orange County area.

Question to you guys, is there an Non-HD DVR box I could get instead from Cox? What is the model # of the Motorola box if there is?

Thanks!

ajwees41
04-03-07, 10:13 PM
Motorola doesn't make a nonHD dvr

ajwees41

moyekj
04-04-07, 12:31 AM
Quigs, I wouldn't worry about it - with the new upcoming Cox OC charges someone posted about not too long ago in this thread, all boxes (DVR or non-DVR) will cost the same: $4.95/month. However DVR service fee goes up to $9.95/month to make up for it but that would apply to non-HD box if they had one (which they don't). What I really didn't like about renting 2 DVRs from Cox (which I did for a while) is the double-charges for DVR service + box rental along with the additional outlet fee which means over $15/month for another DVR.

ajwees41
04-05-07, 01:17 PM
Quigs, I wouldn't worry about it - with the new upcoming Cox OC charges someone posted about not too long ago in this thread, all boxes (DVR or non-DVR) will cost the same: $4.95/month. However DVR service fee goes up to $9.95/month to make up for it but that would apply to non-HD box if they had one (which they don't). What I really didn't like about renting 2 DVRs from Cox (which I did for a while) is the double-charges for DVR service + box rental along with the additional outlet fee which means over $15/month for another DVR.


The pricing change is due to FCC pricing formula.

ajweees41

MJCS
04-06-07, 09:48 AM
Well back in September I moved to Irvine from Orange.
Changed from TWC to Cox.

A few issues.

1. Ordered service over the Internet. Just found out 6 mos. later
that the prices were an Internet Special.
My bill just jumped from $ 135.00 to $ 165.00
More than TWC was.
2. Internet is 4Mbps down and only about 350Kbps up.
Slower than TWC was.
3. Drop Outs. ALL THE TIME. Real bad on the HD CBS 702
Spotty on other channels. MSNBC and CNBC in the mornings have been
doing it way too often.
TWC only did this on very rarely.
4. Cox has more commercials. I am sick of them. They suck.
TWC was much more discreet with the advertising.
5. I get something in the mail every week about Internet Phone.
They could save a fortune in postage.

All in all I think its time for the dish. When I call Cox about the dropouts
they want me to take a day off so some kid with half a brain can tell me my HDMI cables may need replacing. NOT.

Anyone else having serious dropouts in picture and audio lately ???
Cox has the same amount of commercials as all other cable companies. A 1 hour show averages 44minutes of actual show and 16min of comercials and a 30 min show is 22min with 8min of advertisements. Drop outs could be because of the cables in your house. Try purchasing a signal booster.

bltserv
04-06-07, 01:07 PM
I dont mean regular commercials.

I do mean COX`s own in house commercial advertising.
Its constant. Advertising the Cox phone, Cox Business.
Its customer service, The dumb little guy in the blue sweater.
I am so over it.
Time Warner did not show the same annoying adds for
months on end.

The drop outs seem to have calmed down for a while.
Adding a "Signal Booster" in a new installation seems odd.
My building is like a year old. Quail Ridge.

Guess after 5 years of TWC. I find Cox to be more expensive
and lacking in quality and performance.

Why when you go to say just MSNBC. You get a splash screen for 3-4 seconds that says you need to call to subscibe to that channel and then it goes away.
This happens on numerous channels all the time. What up with that ?

TheRock
04-06-07, 02:22 PM
Why when you go to say just MSNBC. You get a splash screen for 3-4 seconds that says you need to call to subscibe to that channel and then it goes away.
This happens on numerous channels all the time. What up with that ?

The newest firmware updates for Cox's Motorola boxes really suck. Lots of little bugs in the software. Thankfully those subscription pages havent affected any of my recordings (they used to cause blank recordings sometimes).

As for Cox's commercials... I personally don't see them very often. Maybe a couple times a week. I do think they take themselves WAY to seriously. They seem WAY to proud of that stupid blue sweatered mascot. At least they don't do blatant false advertising like DirecTV.

Cox has a lot of improvement possibilities but I have heard horror stories of other providers that make me a little more accepting of Cox's shortcomings. With that said I still email Cox with problems I have with there service. I would suggest you do the same.

ajwees41
04-06-07, 02:30 PM
Originally Posted by bltserv

Why when you go to say just MSNBC. You get a splash screen for 3-4 seconds that says you need to call to subscibe to that channel and then it goes away.
This happens on numerous channels all the time. What up with that ?[/QUOTE]

That sounds like a signal problem

schmitter
04-09-07, 08:28 AM
Software issue. The box forgets that the channel is authorized. "Temporarily off air" is a signal strength/quality issue.

rbabbitt
04-11-07, 07:24 PM
I dont mean regular commercials.

I do mean COX`s own in house commercial advertising.
Its constant. Advertising the Cox phone, Cox Business.
Its customer service, The dumb little guy in the blue sweater.
I am so over it.
Time Warner did not show the same annoying adds for
months on end.

TW insists on putting ads in the program guide. At least with Cox, I can skip over the dumb sweater guy if I am watching a recorded show.

Dr. Shrinker
04-15-07, 12:51 AM
On and off since they added KCAL HD (Gawd what a waste), when we tune to 721 for Discovery HD, we see a second KCAL. Discovery HD is at times nowhere to be found. Tonight, though, I was just idly flipping through channels and at 883, labeled KCAL HD was Discovery HD.

Is this happening to anyone else? I have a CableCard...could that be the culprit?

I also found a new channel called "The Tube" - no idea what it is, but it was showing music videos. Yay. That's what we need...

twarren
04-15-07, 08:20 AM
I have just the HD decoder box. When I tune to channel 1 (on demand programming) and then push the "select" button to load the on demand info, most of the time (2 out 3) the box "locks" up and stops responding to any input buttons including the controls on the box itself as well as the remote. When this happens, the only way I've found to recover is to unplug the box power cord, wait a few seconds, and then plug it back in. Of course this then causes it to re-initialize (takes 5 minutes or so) and then reload all the channel data (20 minutes or so). Has anyone else had this problem? and is there some other way to reset the box without unplugging it?

twarren
04-15-07, 12:03 PM
I have just the HD decoder box (6200). When I tune to channel 1 (on demand programming) and then push the "select" button to load the on demand info, most of the time (2 out 3) the box "locks" up and stops responding to any input buttons including the controls on the box itself as well as the remote. When this happens, the only way I've found to recover is to unplug the box power cord, wait a few seconds, and then plug it back in. Of course this then causes it to re-initialize (takes 5 minutes or so) and then reload all the channel data (20 minutes or so). Has anyone else had this problem? and is there some other way to reset the box without unplugging it?

doug_p
04-15-07, 02:05 PM
I have just the HD decoder box (6200). When I tune to channel 1 (on demand programming) and then push the "select" button to load the on demand info, most of the time (2 out 3) the box "locks" up and stops responding to any input buttons including the controls on the box itself as well as the remote. When this happens, the only way I've found to recover is to unplug the box power cord, wait a few seconds, and then plug it back in. Of course this then causes it to re-initialize (takes 5 minutes or so) and then reload all the channel data (20 minutes or so). Has anyone else had this problem? and is there some other way to reset the box without unplugging it?This has happened to me twice with my DCT 3416 DVR when using my HDMI connection to my projector. I have a remote that I customize (not the Cox remote) and I don't have a button programmed as "on demand" but instead I do the same thing you described - I tune to channel 1. Like you said, when I press Select while on channel 1, the box freezes up. The first time it happened, I unplugged the receiver and plugged it back in which rebooted the thing and I had the wonderful side effect of losing all my recorded shows! The next time it happened, I instead pressed and held the Power button on the receiver for a few seconds, which made the unit reboot. This time I did not lose my pre-recorded shows.

I haven't noticed the same problem when using my TV and component connection. I'm also not sure if this would happen if you select "On Demand" from the Cox remote instead of surfing to channel 1.

TheRock
04-15-07, 02:48 PM
I have just the HD decoder box (6200). When I tune to channel 1 (on demand programming) and then push the "select" button to load the on demand info, most of the time (2 out 3) the box "locks" up and stops responding to any input buttons including the controls on the box itself as well as the remote. When this happens, the only way I've found to recover is to unplug the box power cord, wait a few seconds, and then plug it back in. Of course this then causes it to re-initialize (takes 5 minutes or so) and then reload all the channel data (20 minutes or so). Has anyone else had this problem? and is there some other way to reset the box without unplugging it?

This just happened to me the other day. I also had to reset the box manually for it to finally work. It happened on my DCT 6416 DVR using the component connection. Very annoying but since I rarely use the on demand (once or twice a month) it really wasn't that big of a deal. With so many people experiencing problems though I might have to contact Cox. At the same time I think I will ask them to finally offer some HD programs for On Demand. I am sick of hearing about hundreds of hours of HD content that Comcast offers there On Demand customers.

bigslickak
04-15-07, 04:59 PM
I have just the HD decoder box (6200). When I tune to channel 1 (on demand programming) and then push the "select" button to load the on demand info, most of the time (2 out 3) the box "locks" up and stops responding to any input buttons including the controls on the box itself as well as the remote. When this happens, the only way I've found to recover is to unplug the box power cord, wait a few seconds, and then plug it back in. Of course this then causes it to re-initialize (takes 5 minutes or so) and then reload all the channel data (20 minutes or so). Has anyone else had this problem? and is there some other way to reset the box without unplugging it?

Add me to the list of people that this has happened to. I have two 6412's and it happens on both. All the time. I am not a big On Demand watcher, but once or twice a month I would like to check it out.

TheRock
04-17-07, 10:59 PM
I watched part of the Dodgers VS Diamond Backs game on KCAL tonight. It was weird to only hear one person talk during a sport event. Guess I am used to the NFL and NBA. As for the broadcast.... it seemed decent although the picture looked a bit soft to me.

AMRivlin
04-18-07, 08:23 PM
The Digital Cable Service fee on my bill: (2x) = 14.44

Is that for each Digital / HD STB I have.

Is any of that fee for utilizing cox internet

moyekj
04-18-07, 09:33 PM
The Digital Cable Service fee on my bill: (2x) = 14.44

Is that for each Digital / HD STB I have.

Is any of that fee for utilizing cox internet My Digital Service fee is same as yours and breaks down as:
$12.95 for 1st digital outlet
$1.49 for additional digital outlet
=> $14.44 total
I have 2 CableCards so I'm getting charged additional outlet fee for 2nd card. In your case if you have a 2nd CableCard or digital box then you are also getting charged the $1.49 for additional digital outlet.

Note that fee is independant of digital box rental. i.e. You will still get charged individual digital box rentals for each box (or CableCard in my case).

TheRock
04-20-07, 10:12 PM
I am having serious issues. I literally had a dream that Cox added another HD channel. Channel 737. I should probably read a book or something. I am thinking about this crap WAY too much.

moyekj
04-21-07, 04:06 AM
LOL - 737! That would make it the HD version of Home Shopping Network... still more likely a candidate than FSW HD no doubt...

TheRock
04-21-07, 07:12 PM
lol. Home Shopping Network? Well if they did have an HD version I bet COX would add it before they added CinemaxHD or HD NET.

I really like seeing as many Lakers games as possible in HD but it seems like a total waste to add KCAL HD. It takes up the same space as other HD channels but only shows 1% of there programming in that format. Just have those games on INHD. I would also gladly give up KOCE HD. COX is cheap cheap cheap.

moyekj
04-21-07, 07:12 PM
Actually, seeing as Cox San Diego recently added A&E HD that will likely be the next wasteful addition - I have A&E completely blocked out of my lineups on all my DVRs...

TheRock
04-21-07, 11:49 PM
Actually, seeing as Cox San Diego recently added A&E HD that will likely be the next wasteful addition - I have A&E completely blocked out of my lineups on all my DVRs...

Oh boy! The Sopranos censored. Doesn't get much better than that

TheRock
04-23-07, 06:04 PM
The past two times I set my DVR to record something it didn't work. Both times I searched in the guide and selected to record a future program. Thankfully I caught the second missed recording and was able to manually hit the record button and it then worked. Don't know what is going on. I recently reset my box so it should be working perfectly. I also have plenty of space. Odd.

TheRock
04-26-07, 06:55 PM
Both of my DVR's reset at 3am the other day. I dont notice any changes thus far.

ajwees41
04-26-07, 08:20 PM
Both of my DVR's reset at 3am the other day. I dont notice any changes thus far.


probably same reason as Omaha's did. To get ready for the FCC ban, so the DVR 's can still be used.

ajwees41

Quigs
04-27-07, 01:35 PM
Hey guys, maybe you can help me out...

I have one HD/DVR box in my living room and another HD/DVR box in my den so I can have two DVRs.

Now, the problem is that my tv in my den is NOT HD capable. And I've asked Cox and they say they don't have any NON-HD DVR boxes. So, I'm having to pay for 2 HD boxes eventhough I am only utilizing 1 (living room).

Now, I did get a credit last month, but the rep said if I wish to keep the HD/DVR box then I'll have to pay the 9.95 for it even though I can't see HD on my TV. :mad:

My question:

I do have an LCD monitor that I use for my PC. Can I use the DVI out from the HD DVR box and input it with the DVI in on my LCD to see HD (and all of the cable channels) on the LCD monitor?

I've been reading a bunch on the net, but I've read that the DVI from the box is different than the DVI on a regular LCD monitor. (It's not an LCD TV monitor). Just a regular LCD flat screeen with DVI and VGA inputs.

I've read that the DVI from the cable box is HDCP and the LCD may or may not be.

I've also read that there is a chance if the LCD is not compatible it might fry the LCD monitor.

So just wondering if anyone has there box set up/connected to a regular LCD monitor> If so, how?


My next step is either a)get a HDTV/cable TV tuner card or b)buy a new LCD HDTV monitor like a 27"-32" Olevia or Vizio.

Thanks!

Gendal
04-27-07, 01:50 PM
We need to know what monitor it is to see if it has hdcp, which realistically you will probably need. I would just plug it in and see if it works, I have never heard of it damaging the LCD, has anybody else on AVS? That should't be possible, it was only ever true for old CRT monitors as far as I know.

Quigs
04-27-07, 03:59 PM
Hey,

Sure, it's a 19" Viewsonic X924 LCD

http://reviews.cnet.com/ViewSonic_VX924/4505-3174_7-31337356.html

moyekj
04-27-07, 04:26 PM
I doubt it supports HDCP (which would be necessary as stated). The other problem is you need a special cable (if one exists) since the DCT DVI output is DVI-D but the monitor DVI input is likely DVI-I, DVI-A (or one of the other many types of DVI). I actually had a problem a while back which was almost the opposite - my TV LCD monitor only accepts DVI-D input but I had a computer graphics card with a DVI-I output, and I didn't find any way to connect them together and had to settle for S-video. Lastly the resolution could be an issue - 1280x1024 progressive is what the monitor supports, but if you pick 1080i for the DCT it will output 1920x1080 interlaced. Perhaps configuring the DCT for 720p output could work to solve that issue, but the DCT scaler is not very good so most of your 1080i HD channels would not look optimal (though on a 19" display you wouldn't notice the difference anyway).

rwb1921
04-27-07, 07:21 PM
I was wondering if one of you out there could tell me on my Motorola DCT 6416 III box what the 4:3 override setting of "off" is. TV displays 1080i when it is chosen. I normally use 480p as the override. Is off a pass through or is box trying to output at 1080i conversion.

Thanks for any help.

Bob in Mission Viejo

moyekj
04-27-07, 07:48 PM
I was wondering if one of you out there could tell me on my Motorola DCT 6416 III box what the 4:3 override setting of "off" is. TV displays 1080i when it is chosen. I normally use 480p as the override. Is off a pass through or is box trying to output at 1080i conversion.

Thanks for any help.

Bob in Mission Viejo Setting 4:3 override to "off" means the box will scale 480i (i.e. SD channels) to 1080i (or whatever your selected HD setting is). I used to use the setting so there was no display flicker when changing from SD to HD channels - I didn't really notice any difference between 480i/480p/1080i setting for SD channels - they were all pretty lousy especially with the DCT 6416-III (it was better with the DCT6412-I). When I switched to Tivo S3 there was a HUGE improvement in SD channels (same TV) even with my Tivo set to scale them to 1080i.

rwb1921
04-27-07, 08:31 PM
Thanks Moyekj, I may try that setting for a while. It seems my Sony likes to go dark when switching channels now and I do not know if it is the TV or box causing it to happen. Takes a long time to switch from HD to SD and TV does not like it. You are right, SD is not very good regardless of setting. Hopefully new box in the future would solve that. At least it seems possible because of the TIVO quality of SD.

Thanks again.

Bob in Mission Viejo



Setting 4:3 override to "off" means the box will scale 480i (i.e. SD channels) to 1080i (or whatever your selected HD setting is). I used to use the setting so there was no display flicker when changing from SD to HD channels - I didn't really notice any difference between 480i/480p/1080i setting for SD channels - they were all pretty lousy especially with the DCT 6416-III (it was better with the DCT6412-I). When I switched to Tivo S3 there was a HUGE improvement in SD channels (same TV) even with my Tivo set to scale them to 1080i.

bigslickak
04-30-07, 01:09 AM
Signal issues tonight on many channels (around channels 70-110 and also DISC HD). Anyone else notice? Even some issues with the Sopranos on HBO HD.

Markz2k
05-01-07, 05:29 AM
Anybody else's box get hit with a new firmware? I happened to look at the box about 12:45 AM today, and the display showed dl with a "spinning" pattern. Seems to now be running version 16.38. Haven't seen anything different yet. (6416)

kcrudup
05-01-07, 08:23 AM
It looks like we got Echo 2.7.44/TC 16.38 tonight in Irvine.

jlstang95
05-01-07, 11:47 AM
Does the SATA port work yet with the new update. I need more storage. :eek:

Quigs
05-01-07, 09:35 PM
Anyone else read the story in the register today about U-Verse? (AT&T's venture into the cable tv and internet service field.)

https://uverse1.att.com/launchAMSS.do

I looked to see if it's available in Laguna niguel and it's not yet. Even though the article in the register says it is.

From their program listings and HD offerings and the price I'd switch to them in a second.

3 HD DVRs 250GB each. 400 channels (29 HD) + internet for $129 !!!!

https://uma.sbc.com/assets/files/Los_Angeles.pdf

Hopefully, it will arrive soon. Another option to the monopoly of Cox would be welcomed immediately. More competition the lower the prices.

jlstang95
05-01-07, 11:51 PM
I still have 16.35 in Aliso Viejo.

moyekj
05-02-07, 09:30 AM
On U-Verse I guess we shall wait and see how good it is given that the "last mile" from the node to the home is via DSL over copper... The internet portion is capped probably around 6Mbps max download speeds. I remember switching from DSL to cable years ago for broadband and I was very happy to get rid of DSL. Perhaps things are much better now but transport over copper, especially for longer distances, really limits the bandwidth you have, so there is not much room to grow for U-Verse beyond what they may initially offer.

Just did a little browsing... looks like in many cases there is still a cap of around 26Mbps via DSL to the home (VDSL), so if you dedicate 6Mbps of that for broadband that only leaves 20Mbps for TV - that's barely enough for even 1 1080i HD channel! So forget about using a DVR and trying to record 2 HD streams at once - even 1 is pushing it. If the solution to that is for AT&T to severely cut the bitrate of the HD streams the resulting picture quality compared to cable will be really bad... Either my assumptions are way off base or this doesn't look like real competition to Cox at all... Granted if AT&T uses VDSL2 things could improve quite dramatically, but the main point is that bandwidth over copper is pretty limited no matter what carrier scheme you use.

TheRock
05-10-07, 07:07 AM
I have been seeing the subscription page on a very frequent basis (daily) for the past week or so. It has affected one of my recordings so far. I think I might be calling COX if this continues. Very annoying.

bltserv
05-15-07, 04:43 PM
So last night. I get home and Cox is doing its normal uglies.

1. MSNBC is so out of Sync and pixelated its not watchable.
The HD channels are hesitating and almost as bad.
2. The subscription screen is having a full evening on most channels.
It takes a few seconds on every channel.
3. Called Cox Customer Service. The girl who answers is just as sick of the same
old problems as I am. She just laughs at the fact I have tolerated the service
without complaining. Guess Cox is very aware that they are just ripping us off.
4. Got $ 30.00 of credit. I told her I want to start a log of the problems.

I miss Time Warner more and more everyday. I really want to choke the guy in the blue sweater till he stops coming on the screen.

Does anyone else on this forum that lives in Irvine have these same issues ?
I mean for the money we are paying and the fact that COX is fully aware.
How do they get away with such a poor quality product ?

moyekj
05-17-07, 12:13 PM
I received a phone call a few days ago warning that service will be interrupted for around 30 minutes between 8:00am-5:00pm today. This morning I saw several Cox trucks sitting by various node enclosures in South Mission Viejo (along Felipe and Barbadanes). Looks like some kind of upgrade is happening at the nodes. I hope it's not (but I fear it is) preparation for Switched Digital Video deployment.

caunyd
05-17-07, 02:48 PM
I am located in the San Fernando Valley (specifically I'm located in Van Nuys), and for the first time, I'm going to get cable or satellite, and I was wondering if you could offer your advice on good cable or satellite companies/services.

Which cable or satellite company has the most channels (both standard and HD channels)?

Which one has the best video/audio quality?

And which company offers the best value? Thanks guys.

moyekj
05-17-07, 04:16 PM
I am located in the San Fernando Valley (specifically I'm located in Van Nuys), and for the first time, I'm going to get cable or satellite, and I was wondering if you could offer your advice on good cable or satellite companies/services.

Which cable or satellite company has the most channels (both standard and HD channels)?

Which one has the best video/audio quality?

And which company offers the best value? Thanks guys.
Most HD channels right now = Dish
Better quality = Cable (Best quality is OTA ATSC)
Best value? If you prefer quantity over quality then Dish/DirecTV, if you prefer quality then cable.
Personally I like to avoid satellite because of quality issues. DirecTV looks like will be way ahead of the game for number of HD channels sometime this year, but quality is questionable considering they will have to transcode most of their HD sources from mpeg2->mpeg4 which means a big quality hit.

TheRock
05-22-07, 02:01 AM
I just got a new toy. A portable usb hdtv tuner card with QAM. I have been playing around with it a bit and I had a question.

Are these the only HD QAM channels in the clear?

CBS HD, NBC HD, CW HD, ABC HD, KCAL HD, KOCE HD, FOX HD.

I didn't expect HBO HD to be clear but I was hopeful that channels like TNT HD and MHD would be.

moyekj
05-22-07, 02:27 AM
Yup, that's it - the OTA local channels (SD & HD) are in the clear because FCC regulations require them to be. Doesn't make business sense for Cox to carry non-OTA channels in the clear and have people not pay for higher levels of service - after all they are in it for the money.
See my spreadsheet in my sig for full list of unencrypted QAM channels.

TheRock
05-22-07, 02:48 AM
Thanks. I will have to give that a look.

Its odd. My card seems to have tuned onto an HBO on-demand channel.

moyekj
05-22-07, 03:23 AM
Thanks. I will have to give that a look.

Its odd. My card seems to have tuned onto an HBO on-demand channel. Not odd - many/most VOD channels are unencrypted. If you sort the spreadsheet by frequency you will notice they are all bunched together on 8 RF channels: 75-78 & 104-107 (there are 80 dedicated sub-channels total, 10 per RF and the sub-channels are assigned pseudo-randomly on the fly and can shift around at any moment). Not very useful though other than passing amusement at times since you are at the whim of the viewer and the moving sub-channel assignments.

One amusing experiment is you can order your own VOD movie (or one of the freebies) and then find it on your QAM tuner to watch in a different room. :)

moyekj
05-23-07, 10:45 AM
Just noticed we have a new HD channel 717=MOJOHD (in the place of INHD) - I'd never heard of it before and must say quickly browsing through the guide it looks to be pretty useless... it's probably just a renamed INHD.

Islanti
05-23-07, 10:55 AM
Just noticed we have a new HD channel 717=MOJOHD (in the place of INHD) - I'd never heard of it before and must say quickly browsing through the guide it looks to be pretty useless... it's probably just a renamed INHD.Yes, it's a renamed INHD. They ran promos announcing the change for 6 months....

I enjoy the programming on MOJO / INHD much more than ESPN HD (but with only 1 show per day actually IN HD). Check out Three Sheets sometime (http://www.mojohd.com/mojoseries/threesheets/).

TheRock
05-23-07, 03:18 PM
Mojo (formerly INHD) just confuses the hell out of me. It seems they don't know what type of channel they want to be. They show Movies uncensored but they often times censore there shows. I was recently watching an episode of "I Bet You" for the first time and one of the segments was for strip poker. It was held in a strip club but when the nudity was about to come they had graphic overlays of the hosts heads covering the girls nipples. Totally lame. E! channel lame. This channel has an occasional gem of programing but most of the time it is totally useless. They also have shows that seem to have no other meaning than to be stroke videos for teenage boys (Strip Club Confessions anyone?). For some reason I keep giving them the benefit of the doubt and continue to try watching there new programs. For me to ever take them seriously they need to have the integrity to show programs uncut. If this channel wasn't in HD I would never watch it. In fact, I might set my DVR to ignore it.

moyekj
05-23-07, 08:33 PM
I've got a new HDTV on order so I'll be needing a 2nd HD DVR besides my current Tivo S3. Since the Tivo S3 Multi-Room Viewing feature is still not available I will probably go with DCT6416 w/ Passport Echo for my 2nd older HDTV for now. How's the current firmware/software version treating you guys lately? Haven't heard of too many complaints as of late.

TheRock
05-23-07, 11:25 PM
I've got a new HDTV on order so I'll be needing a 2nd HD DVR besides my current Tivo S3. Since the Tivo S3 Multi-Room Viewing feature is still not available I will probably go with DCT6416 w/ Passport Echo for my 2nd older HDTV for now. How's the current firmware/software version treating you guys lately? Haven't heard of too many complaints as of late.

I still encounter the Subscription page on a fairly regular basis. Also the emergency broadcast test still interrupts recordings. It just happened to me again earlier today in fact. I missed the last 10-15 minutes of a movie that isn't scheduled to air again. :mad:

joeracerx
05-24-07, 04:59 PM
I've got a new HDTV on order so I'll be needing a 2nd HD DVR besides my current Tivo S3. Since the Tivo S3 Multi-Room Viewing feature is still not available I will probably go with DCT6416 w/ Passport Echo for my 2nd older HDTV for now. How's the current firmware/software version treating you guys lately? Haven't heard of too many complaints as of late.

If they don't fix the slow down they put into this unit a few months back I swear I'm going to take a hammer and break the remote into tiny little pieces one of these days.

Hit a button and wait SECONDS for the box to respond. Hit multiple buttons too fast and it simply ignores you. ARRRRRRRRRRRGGGGGGGGGGGG!!!!!!

Otherwise, fine. ;)

moyekj
05-24-07, 06:41 PM
Hmmm, doesn't sound too good.

Another Tivo S3 is tempting now as there is a $200 rebate from Tivo coming starting May 27:
http://www.dvrupgrade.com/dvr/stores/1/series3_rebate.cfm

That on top of the $600 for hardware at Amazon (no taxes or shipping fees) means only $400 after rebate for the hardware now - this compared to $800 not too long ago. Tempting... if only MRV was already available I wouldn't hesitate.

ajwees41
05-24-07, 09:05 PM
I've got a new HDTV on order so I'll be needing a 2nd HD DVR besides my current Tivo S3. Since the Tivo S3 Multi-Room Viewing feature is still not available I will probably go with DCT6416 w/ Passport Echo for my 2nd older HDTV for now. How's the current firmware/software version treating you guys lately? Haven't heard of too many complaints as of late.



If they have the 3416 get that no analog tuner runs better.

ajwees41

ercjncpr
05-24-07, 11:20 PM
So what does anyone think will happen on or by Feb 17, 2009 on Cox OC in terms of how you receive local signals. Using KCBS as an example, how is anyone without a digital cable box or a QAM tuner on their TV going to receive KCBS via Cox Cable when analog channel 2 is shut off? I guess what I am really getting at is, will Cox continue some sort of analog output for older TVs or are they going to require all of their subscribers to obtain a QAM equipped TV or digital cable box?

ajwees41
05-25-07, 12:05 AM
So what does anyone think will happen on or by Feb 17, 2009 on Cox OC in terms of how you receive local signals. Using KCBS as an example, how is anyone without a digital cable box or a QAM tuner on their TV going to receive KCBS via Cox Cable when analog channel 2 is shut off? I guess what I am really getting at is, will Cox continue some sort of analog output for older TVs or are they going to require all of their subscribers to obtain a QAM equipped TV or digital cable box?


Cox can continue with analog it's the ota brodcasters who must be digital. People who don't have cable will need a a new tv or a box to convert the digital ota signal to analog.

ajwees41

moyekj
05-25-07, 12:43 PM
So what does anyone think will happen on or by Feb 17, 2009 on Cox OC in terms of how you receive local signals. Using KCBS as an example, how is anyone without a digital cable box or a QAM tuner on their TV going to receive KCBS via Cox Cable when analog channel 2 is shut off? I guess what I am really getting at is, will Cox continue some sort of analog output for older TVs or are they going to require all of their subscribers to obtain a QAM equipped TV or digital cable box? I expect them to continue analog services for a long time beyond that - probably not the 70 or so channels currently being offered but certainly the most popular ones. I don't know the exact numbers but I believe more than 50% of Cox customers are analog only subscribers so they won't be left in the dark. If analog cable were to dissapear completely and those customers were forced to use a set top on each TV that may just lead them to look at Satellite as a more economical option. It will actually become an advantage for Cable providers to continue offering analog services IMO and they may pickup some OTA NTSC customers along the way.

teague
05-25-07, 08:59 PM
I've got a new HDTV on order so I'll be needing a 2nd HD DVR besides my current Tivo S3. Since the Tivo S3 Multi-Room Viewing feature is still not available I will probably go with DCT6416 w/ Passport Echo for my 2nd older HDTV for now. How's the current firmware/software version treating you guys lately? Haven't heard of too many complaints as of late.

It's been fine for me recording shows. As noted, the UI did slow down starting a few months ago. It takes a few seconds to bring up the list or the guide. And the 160 GB drive is still way to small. The Indy 500 in HD is going to take 30% of the total space or so. I have not got the firewire hooked up to the 3416 yet, but I need to spend some more time with it. Others have, so I assume I should be able to also.

Chris

ercjncpr
05-26-07, 06:23 PM
Wel I just got the 6412 hooked up this morning and I'm lovin it so far. I don't have an HDTV yet, but the HD 700 channel locals still look better than the 480i version that Cox puts out on channels 2,4,5, etc. And no, the top and bottom black bars don't bother me, but I am probably the only one who can say that. I live in a small condo so I am waiting for more of the major manufacturers to come down in price on a good 20 inch LCD. From what I have seen the really decent ones are still $500 and up

ercjncpr
05-27-07, 04:38 PM
So what does anyone think will happen on or by Feb 17, 2009 on Cox OC in terms of how you receive local signals. Using KCBS as an example, how is anyone without a digital cable box or a QAM tuner on their TV going to receive KCBS via Cox Cable when analog channel 2 is shut off? I guess what I am really getting at is, will Cox continue some sort of analog output for older TVs or are they going to require all of their subscribers to obtain a QAM equipped TV or digital cable box?

Oops I just found the answer to my question above in the FCC's Notice of Proposed Rulemaking issued at the beginning of May. All cable systems will continue to be required to downconvert the DTV signals of locals to analog after 2/17/09 presumably as long as there is a need for analog service in a paticular area

ercjncpr
05-28-07, 12:07 AM
What was the freezing problem on KCBS-DT tonight?

moyekj
05-28-07, 02:24 AM
O.T.
For anyone waiting for Tivo S3 price drop this could be lowest it will be for a while:
$399 for hardware after $200 mail in rebate (no taxes for CA orders and free shipping):
http://store.tivocommunity.com/merchant.mvc?Screen=PROD&Store_Code=EA&Product_Code=2777&Category_Code=S3TIVO
I'm not biting on a 2nd unit yet because:
1. I hate mail in rebates and refuse to promote their use
2. No Multi Room Viewing yet

TheRock
05-29-07, 11:37 PM
I just tried to watch the Angels game on MOJO and it was unwatchable. Constant video and audio breakups.

jeffmic
05-30-07, 07:03 PM
O.T.
For anyone waiting for Tivo S3 price drop this could be lowest it will be for a while:
$399 for hardware after $200 mail in rebate (no taxes for CA orders and free shipping):
I'm not biting on a 2nd unit yet because:
1. I hate mail in rebates and refuse to promote their use
2. No Multi Room Viewing yet


I am SOOOOOO sick of this COX DVR. I had gotten it originally to use on my analog TV in my bedroom instead of purchasing a second Tivo Series 2. But since I've gotten my new 46" Aquos HDTV, I didn't want to watch my recorded programs in Tivo's analog, so I moved the DVR upstairs to the HDTV (our main viewing area).

This box just sucks sucks sucks. I'm so used to Tivo. The Cox remote just sucks, there's no 30 second skip, the box itself locks up frequently. I hate the guide, I hate the searching. I'm spoiled by Tivo.

That said... has anyone had any problems using the two cable cards in their new Series 3 Tivo?

I've seen posts about the technology (not specifically Tivo Series 3) whereby the cablecards can be problematic.

Also... given that I have two cable boxes, one being the DVR, if I get rid of the DVR in favor of a new Series 3 Tivo, anybody have any idea what the difference in price/month is for two cablecards?

moyekj
05-30-07, 08:20 PM
That said... has anyone had any problems using the two cable cards in their new Series 3 Tivo?

I've seen posts about the technology (not specifically Tivo Series 3) whereby the cablecards can be problematic.

Also... given that I have two cable boxes, one being the DVR, if I get rid of the DVR in favor of a new Series 3 Tivo, anybody have any idea what the difference in price/month is for two cablecards? I've had the Tivo S3 since November. The CableCard installation was painful (took several hours) but once they were installed and working I've had no trouble since. If you keep one Cox cable box and ditch the DVR then your monthly bill will change as follows:
All DVR related charges will go away (about $15/month less and minus $1.49 additional outlet fee)
You have to rent 2 CableCards @$1.99 each = +$3.98
Cox will add "Additional Outlet" fees to your digital cable service charge (they don't break it out as such on the bill but I figured it out). Since you are keeping a digital box then you will now have 2 additional outlets @$1.49 each = +$2.98

There is also a 1 time charge to install CableCards. Originally Cox tried to charge me double installation fee for 2 CCs, but I talked them out of it especially considering the guy who did it took so long and the Tivo S3 is one device. I forget how much that was, something under $50. It's not rocket science to install - it's just a question of reading numbers from CableCard screens so they can be added to your account, but you need someone on the other end of the line that knows what they are doing.

rwb1921
05-31-07, 02:06 AM
I just tried to watch the Angels game on MOJO and it was unwatchable. Constant video and audio breakups.

I have had the same problem every time Cox shows FSN on 717 (MOJO) this month. Seems toward the end of the game the signal breaks up. Usually 7th inning on. Very frustrating. Have to switch to FSN on Digital only, no HD.

Tonight was weird, started to happen again and I actually saw a part of a MOJO show for a few seconds, then back to Angel baseball (around 10pm). And picture was fine until end of game. Seems the switch from FSN HD to MOJO is not working right. Even the time of the game messed them up tonight (went beyond 10pm).

Why not add FSN to HD and eliminate this???? Substitute channels are not working correctly.

Bob in Mission Viejo, CA

TheRock
05-31-07, 02:33 AM
I don't know if this has anything to do with it but I noticed that for baseball games MOJO is in 1280x720 instead of there usual 1920x1080.

xcrappy
05-31-07, 04:04 AM
A couple of months ago, one of the Angel games on INHD went into extra innings. Rather than broadcasting the extra innings in high def, INHD decided to stick to its original programming and play some concert by some hippie band. Guess they wanted to remain on schedule. Lame.

moyekj
06-03-07, 02:26 AM
Well I caved and bought a 2nd Tivo S3 today ($400 after mail in rebate - yes I hate mail in rebates but had to make an exception this time). The 1st unit has been working so well and my 2nd HDTV needed a reliable companion. Coupled with my new Westinghouse 1080p 47" LCD the HD channels look more stunning than I ever thought possible! Hopefully now I can be on beta team for MRV testing. Guess that means I'm officially out as a Cox DVR user hopefully for a long time to come...

Whitearrow
06-04-07, 01:41 PM
Hi, all. I have noticed since the last overnight reboot (whenever that was... a month ago?) that once again, my HD recordings are kind of "stuttery" when played back. I can't think of a better word for it, but it's really noticeable during camera moves -- they just aren't smooth, but seem to stutter.

I had this problem ages ago but something Cox did had fixed it... but now it's back. Rebooting the box and keeping the tuners on non-HD channels as much as possible doesn't seem to help all that much.

Any ideas?

moyekj
06-04-07, 01:59 PM
Hi, all. I have noticed since the last overnight reboot (whenever that was... a month ago?) that once again, my HD recordings are kind of "stuttery" when played back. I can't think of a better word for it, but it's really noticeable during camera moves -- they just aren't smooth, but seem to stutter.

I had this problem ages ago but something Cox did had fixed it... but now it's back. Rebooting the box and keeping the tuners on non-HD channels as much as possible doesn't seem to help all that much.

Any ideas? I remember that problem when I had the DCT6416. What fixed it for me most of the time was to switch output to 480p for a couple of minutes (for which there was no such stuttering) and then switch back to 1080i. I had to do that every time the DCT6416 rebooted.

TheRock
06-04-07, 11:01 PM
Hi, all. I have noticed since the last overnight reboot (whenever that was... a month ago?) that once again, my HD recordings are kind of "stuttery" when played back. I can't think of a better word for it, but it's really noticeable during camera moves -- they just aren't smooth, but seem to stutter.

I had this problem ages ago but something Cox did had fixed it... but now it's back. Rebooting the box and keeping the tuners on non-HD channels as much as possible doesn't seem to help all that much.

Any ideas?

Every time my box is reset (either by me or by COX) I do the following:

Turn on box
Tune to channel 700
Tune to channel 2
Hit the SWAP button on my remote
Tune to channel 700
Resume viewing as normal

That seems to get rid of the stuttering for me

schmitter
06-05-07, 09:36 AM
I moved my box to a new equipment rack last night so it was unplugged for about 1/2 an hour. When I powered it on it was set at 1080i and was stuttering like mad. I swiched to 720p and that seems to have fixed it.

TheRock
06-05-07, 11:30 PM
Dammit. Is MOJO ever going to show an Angeles game that doesn't have massive breakups? Last nights game was unwatchable and now tonights as well. Who do I contact about this? COX? MOJO?

rwb1921
06-06-07, 02:26 PM
Dammit. Is MOJO ever going to show an Angeles game that doesn't have massive breakups? Last nights game was unwatchable and now tonights as well. Who do I contact about this? COX? MOJO?

I have the same issue also, who do we contact who cares????? Another great idea that is executed poorly. Love the game being on, just too bad I cannot watch it all the way through. This is Cox showing the game, not MOJO. Cox decides to interrupt MOJO to show the games. Then it is all downhill from there. I know if i contact Cox, they will say it is my cable box..................

Bob in Mission Viejo, CA

moyekj
06-06-07, 05:07 PM
I believe it's Cox switching in the FSNHD feed. They always seem to have trouble doing it properly and at the right time. One problem is that FSNHD is 720p while MOJO is 1080i, so switching resolutions probably complicates things. Also, I bet you it's all "automated" so there's not someone there pushing buttons to make the switch, so it's like on a timer so even if the game doesn't finish it will switch at specified time regardless. Bottom line is either Cox OC needs to learn how to switch in reliably (and for the correct amount of time) or better yet just have a dedicated FSNHD channel, or make it part of the Free VOD. I don't follow Angels but with the Lakers every time I tried to watch the INHD/MOJO feed it was always screwed up one way or another.

TheRock
06-13-07, 09:41 AM
I found my box turned off when I got up this morning. It looks like it was reset at around 3am. I don't notice any changes.

xcrappy
06-19-07, 01:51 AM
Wish I could have seen that AWESOME ending to the angels game tonight in HD, but I had to switch over to channel 64 at 10:30 when MOJO cut out :mad:

xcrappy
06-19-07, 02:58 PM
I never noticed this before but if you hit the right cursor button while fast forwarding it will skip ahead 15 minutes. Pretty handy if you are trying to skip through a long recording.

TheRock
06-20-07, 07:56 PM
Yeah. Cox is horrible when it comes to informing people of the full potential of there products. I find out things either by just playing around with the remote or searching online in places like this.

I just noticed that the MENU button brings up a new screen. It now says Interactive and gives the following options:

TEST KZ
TEST NZ
TEST SZ
TEST G
TEST W
ON DEMAND
PPV PREVIEW
Parental Control
Your DVR Recordings






Hmmm. Looks like they changed it back

rbabbitt
06-22-07, 02:25 PM
I never noticed this before but if you hit the right cursor button while fast forwarding it will skip ahead 15 minutes. Pretty handy if you are trying to skip through a long recording.

The left cursor also skips back but they do not skip 15 minutes but rather to each 15-minute mark in the hour (0, 15, 30, 45).

TheRock
06-23-07, 06:05 PM
Hmm. Looks like COX is making some upgrades around my neighborhood. The following info was mailed to my house.



Service Interruption Notification

Cox at work in your neighborhood.

Cox Communications' technicians will be in your neighborhood soon, doing work that will expand our powerful fiber-optic network. This work will help us continue to bring you a host of advanced features and services that will make your life easier, more convenient and more enjoyable.

To make these improvements possible, your Cox Cable, High Speed Internet and Telephone services will be unavailable for approximately 60 minutes sometime between 8:00am and 4:00pm on the date below.

If you subscribe to Cox Digital Telephone, please consider alternate arrangements for critical phone service needs in advance of this scheduled service interruption.

Service Interruption
Date: Thursday, June 28, 2007
Duration: Approximately 60 minutes.


All of your services should be active and working by 4:00pm on the date above.

If you are experiencing any technical problems after this time please call us at 1-888-693-8820.




Hopefully this will allow them to seriously expand there HD channel lineup like Cox has been talking about recently.

xcrappy
06-25-07, 02:34 AM
Strange, test channel 882 corresponds to channel 805 (the tube), while test channel 883 corresponds to channel 709 (KCLAL). What do you think they are testing?

TheRock
06-25-07, 03:36 AM
Strange, test channel 882 corresponds to channel 805 (the tube), while test channel 883 corresponds to channel 709 (KCLAL). What do you think they are testing?

I think they just forgot to remove the TEST channels.

xcrappy
06-25-07, 03:57 AM
Oh i see, good call

JRDRY
06-26-07, 01:31 PM
I have a quick question. Can I record from my cox HD-DVR to a DVD recorder? Do the line out ports work? I'm assuming I just hit "Play" on the box and "Record" on the DVD recorder and just let it play? I want to record some shows on DVR and then record them on DVD. Any suggestions?

ajwees41
06-26-07, 01:39 PM
it should work that's how I had mine setup. The tv didn't have rca jacks, so I ran it through the vcr and it works.

ajwees41

Whitearrow
06-26-07, 02:10 PM
I have a quick question. Can I record from my cox HD-DVR to a DVD recorder? Do the line out ports work? I'm assuming I just hit "Play" on the box and "Record" on the DVD recorder and just let it play? I want to record some shows on DVR and then record them on DVD. Any suggestions?

Yup -- it has worked for me on both Panasonic and Pioneer DVD recorders. Line out from the cable box to line in on the DVD recorder.

JRDRY
06-26-07, 02:19 PM
cool, thanks all.

xcrappy
06-27-07, 03:39 AM
Free OnDemand Movie (offer expires August 31st)

Simply order a movie, fill out the online form below and receive a credit on your next bill.

https://www.cox.com/ocpv/JuneOD/form.asp

twarren
06-27-07, 09:58 PM
has anyone else had audio problems the last few days? surround sound or dolby digital audio signal (pcm) cuts out every couple of minutes for a fraction of a second; this started happening towards the end of last week and is mildly annoying.

rdenichilo
06-29-07, 02:26 AM
OFF TOPIC

I know this is off topic, but my Mits 65711 started having problems tonight. Out of the blue, red convergence is totally out of whack, and the picture is soft. I was able to align some of the picture, but not all.

Can anyone recommend a good tech to fix this and calibrate in Irvine?

Any comments on what this should cost me?

I already posted in the rear projection thread, but hoping a local might have a good recommendation.

Thanks

talOC
06-29-07, 07:31 PM
I would call Mr. Bob. He lives up in the Bay area but periodically he comes down to southern Ca. He calibrated my Mits 65909 a couple of months ago and did a great job.

TheRock
07-01-07, 11:38 PM
Question about QAM.

I don't know much about QAM and I recently purchased a HD TV Tuner Card with QAM and I was wondering if you guys could help me with something. I noticed that my tuner can tune to the analog version of most channels 1-70+. This includes channels like Comedy Central. Unfortunately my card cant seem to tune onto the digital versions of those same channels. They are all protected and when I scan they are blank with a "C" showing next to the channel number. Why are the digital versions protected but not the analog? Does that mean that when the analog shutoff happens that none of these channels will be viewable with a TV Tuner Card or other QAM decoding device? If that is the case then don't the digital versions have to be un-protected so that Cox doesn't breach the fair use laws? Either way I would just really like to view the digital versions with my card. The analog ones have fuzz, snow, and just plain look like crap. I can understand why premium channels need protection and require a official DVR or cable card but these basic channels should be viewable.

moyekj
07-02-07, 12:50 AM
The only FCC requirement is that the local channels be re-transmitted unencrypted - and all the digital versions of the local channels for Cox OC are. Other cable only channels such as Comedy Central Cox can do as they please.

Analog shutoff does not apply to cable providers - that only applies to OTA transmissions. Cable companies can and in many cases will continue to provide at least some base of analog channels long after the analog shutoff takes place.

TheRock
07-02-07, 02:12 AM
The only FCC requirement is that the local channels be re-transmitted unencrypted - and all the digital versions of the local channels for Cox OC are. Other cable only channels such as Comedy Central Cox can do as they please.

Analog shutoff does not apply to cable providers - that only applies to OTA transmissions. Cable companies can and in many cases will continue to provide at least some base of analog channels long after the analog shutoff takes place.

Ok. Thanks for the info. I just dont understand why the digital versions are protected when the analog versions are in the clear.

moyekj
07-02-07, 11:09 AM
Well for 1 they want to make sure you are paying for digital service to receive the digital channels that are not required to be unencrypted. Otherwise anyone with a QAM tuner could just get by with very basic service and get the quality digital channels for free.

thangmatday1
07-02-07, 02:00 PM
Hi,

I hooked my Vizio into Cox cable and its only list channel 7.1 and 11.1 as channel number. Channel 2,4,5 & 9 listed as RF#. Is there a way I can rename RF channel to a number such as channel 2,4,5 & 9? Thanks

moyekj
07-10-07, 05:57 PM
FYI - just had CableCards installed in my 2nd Tivo Series3 today. This time it was an absolute breeze. The installers were in and out in less than 30 minutes and no issues at all, so looks like Cox OC got their act together on CC installs for Tivo. With Multi-Room Viewing and TivoToGo scheduled to be enabled on the S3 in some form sometime this year I am now a very happy camper.

rdsport323
07-11-07, 03:37 PM
Just got back from the Cox store in Irvine. I had to swap out my two old Motorola DCT-xxxx cable boxes that broke for something that works. To my surprise, they gave me 2 DCH-3200... looks brand new... and has all the standard connections, HDMI etc.

Does anyone know if theres anything I can do with the USB/firewire/ethernet port? I don't have DVR service nor do I have the DVR system from Cox.

Oh, and I got a special deal on 2 premium channels. HBO and Showtime for 6 months for $5/month. And they threw in the HD tier for free for 12 months. So if you guys are interested, try calling and asking for it

moyekj
07-11-07, 03:59 PM
Just got back from the Cox store in Irvine. I had to swap out my two old Motorola DCT-xxxx cable boxes that broke for something that works. To my surprise, they gave me 2 DCH-3200... looks brand new... and has all the standard connections, HDMI etc. So do you see a CableCard in the card slot? The DCH series is supposed to support removable security which is being mandated by FCC starting this month.

USB/ethernet are probably useless (though USB port probably will supply power). Firewire may be useable for video capture as is the case for the DCT series boxes. See:
http://replayguide.sourceforge.net/dct6412/index.html

gcwieka
07-11-07, 08:05 PM
Newly added DVR service by Cox. Noted that my DVR is always on. Can feel hard drive spinning even when unit has been shut down. Is this right? It is also very warm. I know it need to pick up the guide infomation occasionally, but why does it always need to run?

moyekj
07-11-07, 08:11 PM
Newly added DVR service by Cox. Noted that my DVR is always on. Can feel hard drive spinning even when unit has been shut down. Is this right? It is also very warm. I know it need to pick up the guide infomation occasionally, but why does it always need to run? This is normal behavior for a DVR. Note that even when DVR is not recording something you scheduled for it to record it is still buffering (i.e. recording) both tuners to the hard drive - this is what allows you to "pause live TV" and other trick functions on "live" feeds.

Islanti
07-12-07, 01:07 PM
This is normal behavior for a DVR. Note that even when DVR is not recording something you scheduled for it to record it is still buffering (i.e. recording) both tuners to the hard drive - this is what allows you to "pause live TV" and other trick functions on "live" feeds.
It should stop this when the settop box is "off", but it is normal behavior that it doesn't.

TheRock
07-12-07, 09:17 PM
Well it looks like one of my Moto DVR's died today. When I turned on my tv there was a still picture. I tried changing the channel and it gave me the subscription page. I then tried another channel and it was just black. So I manually reset my box by pressing the power button for 5-10 seconds. Unfortunately it refused to go to the passport echo loading screen and just kept turning on and off (displaying 8888 and then nothing repeatedly). So I unplugged the box for several minutes. Same thing happened when I plugged it back in. I also checked and made sure the coax cable was tight. This sucks. The box is almost totally full of stuff I haven't been able to send to my PC yet. Whats worse is most of the stuff isn't going to air again and includes rare movies. Any tips on other things a can try?

TheRock
07-13-07, 12:25 AM
Looks like I am going to go to the Rancho office tomorrow. It sucks I lost all of those recordings but there is a silver lining. The box that went bad was a 6412 III. So by exchanging I will now have an extra 40 gigs of storage space.

Is the 6416 still the best box available from Cox?

ajwees41
07-13-07, 12:48 AM
Looks like I am going to go to the Rancho office tomorrow. It sucks I lost all of those recordings but there is a silver lining. The box that went bad was a 6412 III. So by exchanging I will now have an extra 40 gigs of storage space.

Is the 6416 still the best box available from Cox?


The 3416 if avalable is all digital. = better box

ajwees41

schmitter
07-13-07, 10:56 AM
Not sure about that. If the area is digital simucast, even the 6412 will just not use any of the analog tuner functionality as all of the channels would be mapped to digital versions.

ajwees41
07-13-07, 01:18 PM
Not sure about that. If the area is digital simucast, even the 6412 will just not use any of the analog tuner functionality as all of the channels would be mapped to digital versions.


also the 3416 runs cooler since no analog tuner.

ajwees41

TheRock
07-13-07, 10:34 PM
Thanks guys.

Well I went and picked up the new box. No problems or hastles from the Cox office. They said the box they were giving me was brand new. Even newer than the 3416. Although the box itself still says 3416 they said the software was suppose to be better or something. They just got them in within the past week or so. So far the new box seems to handle itself like my older one. The box itself looks much different though. One thing I found odd though was when I checked the available space it said only 120850 MB. I thought it was supposed to be 160gb? I havent tried On Demand or connecting it to my PC through firewire yet though. I will post back if I have any issues.

Echo 2.7.044 TC 18.18

moyekj
07-13-07, 10:58 PM
If it's really brand new then it's likely the DCH3416. Does it have a CableCard in the cable slot? If you look at the back you can probably find out more info on the exact series of the box.

ajwees41
07-13-07, 11:04 PM
If it's really brand new then it's likely the DCH3416. Does it have a CableCard in the cable slot? If you look at the back you can probably find out more info on the exact series of the box.


on the bottom it should say the model number

ajwees41

TheRock
07-13-07, 11:30 PM
I wish I did this stuff before I hooked it up. It is truly a pain to get to the back of the box and also look at the bottom the way I have things set up. I should probably just place it on top of a chest high surface. Right now I literally need to get on my hands and knees to change things. Oh well. Another day another project.

Some info.

DCH3416/6380/000/160

516 Phase 4


I don't even see a cablecard slot on this thing. Front or back. There is a section on the back of the box that protrudes slightly. It is screwed down and covered with a metal or plastic plate. I guess that could be it. Dont want to mess with it though.

MJCS
07-13-07, 11:39 PM
http://aycu18.webshots.com/image/20417/2002247240811529751_rs.jpg

Channel 119 Analog

I have been seening this channel now for 10 years or so...anyone know what it is?

moyekj
07-14-07, 02:48 AM
I don't even see a cablecard slot on this thing. Front or back. There is a section on the back of the box that protrudes slightly. It is screwed down and covered with a metal or plastic plate. I guess that could be it. Dont want to mess with it though. Yes that's it. The user manual is here:
http://broadband.motorola.com/business/digitalvideo/downloads/DCH3416_User_Guide_537529-001-c.pdf
Page 13 shows the location of the M-card (multi-stream cablecard) on the back of the unit. Makes sense that it's screwed in there to keep prying hands off. I'm kind of glad Cox OC is already deploying DCH units since that can only mean they will need to pay more attention to cablecard issues (though knock on wood I haven't had issues yet with my Tivo cablecards).

I see from the manual this unit still doesn't support native video output format. It does have support for Picture In Picture according to the manual - though likely the Passport software won't support it.

Does your unit have an RF out as well?

TheRock
07-14-07, 03:15 AM
Yes that's it. The user manual is here:
http://broadband.motorola.com/business/digitalvideo/downloads/DCH3416_User_Guide_537529-001-c.pdf
Page 13 shows the location of the M-card (multi-stream cablecard) on the back of the unit. Makes sense that it's screwed in there to keep prying hands off. I'm kind of glad Cox OC is already deploying DCH units since that can only mean they will need to pay more attention to cablecard issues (though knock on wood I haven't had issues yet with my Tivo cablecards).

I see from the manual this unit still doesn't support native video output format. In fact it seems to have no additional features compared to it's DCT3416 cousin other than the removable security requirement of the M-card.

Does your unit have an RF out as well?

I don't know much about this stuff. What does M-card do?

I am 99% sure I saw RF out on the back.

Does anyone know if the eSATA port is active? It would be very cool to be able to add more disk space.




I tried On Demand and it didn't work. I will try again later.

I setup and was able to view/record through the firewire port. I did need to install the drivers again.

It looks like im going to change around my configuration. The manual that you showed me was very clear that they dont want anything on top of the box. In the past my Xbox was there. Guess its time for a change.

moyekj
07-14-07, 03:51 AM
I don't know much about this stuff. What does M-card do?
Very simply a CableCard provides 2 basic functions: 1/ Handles encryption/decryption of encrypted channels. 2/ Maps carrier RF channels/sub-channels to cable company assigned channel numbers. Older CableCards are single stream or S-cards which only can handle one video stream at a time. M-cards are newer and can handle multiple video streams at once (I think up to 6 streams per M-card). Obviously this dual tuner DVR needs to be able to handle 2 streams at once - hence the need for an M-card.

The FCC imposed removable security (cablecards) on cable companies so as to foster a more open environment for cable set top box manufacturers so that ultimately consumers can get away from being required to rent set top boxes from the cable companies. While the intent was good in practice there still isn't much competition out there in large due to cable companies dragging their feet.

ajwees41
07-14-07, 03:52 AM
I don't know much about this stuff. What does M-card do?

I am 99% sure I saw RF out on the back.

Does anyone know if the eSATA port is active? It would be very cool to be able to add more disk space.




I tried On Demand and it didn't work. I will try again later.

I setup and was able to view/record through the firewire port. I did need to install the drivers again.

It looks like im going to change around my configuration. The manual that you showed me was very clear that they dont want anything on top of the box. In the past my Xbox was there. Guess its time for a change.


The mcard is what enables the boxes now that the FCC wants seperate security.




no cable cards in it.

ajwees41

TheRock
07-14-07, 03:53 AM
I thought cablecards were only needed when you used 3rd party products not offered by the cable company.

ajwees41
07-14-07, 03:56 AM
I thought cablecards were only needed when you used 3rd party products not offered by the cable company.


July 1st new cable boxes also need them also.

ajwees41

moyekj
07-14-07, 04:00 AM
I thought cablecards were only needed when you used 3rd party products not offered by the cable company. See my post above why this was imposed by FCC.

TheRock
07-14-07, 05:48 AM
Got it. Thanks for the info guys. Makes sense I guess. I was fearful it might be some other sort of "protection" that would cause me a headache. Like the 5c. Nice to see that the FCC is actually doing something that appears to help out the consumer.

TheRock
07-15-07, 08:49 PM
Well it appears the "new" software isn't as good as I was led to believe. I encountered the dreaded 1 minute failed subscription bug recording last night. Looks like I am gonna have to really baby this box for awhile. Cant trust it yet.

On Demand is now working.

ajwees41
07-15-07, 09:11 PM
Well it appears the "new" software isn't as good as I was led to believe. I encountered the dreaded 1 minute failed subscription bug recording last night. Looks like I am gonna have to really baby this box for awhile. Cant trust it yet.

On Demand is now working.


I don't thin it has new software. They probally were talking about the cable card.

ajwees41

schmitter
07-16-07, 08:37 AM
Very simply a CableCard provides 2 basic functions: 1/ Handles encryption/decryption of encrypted channels. 2/ Maps carrier RF channels/sub-channels to cable company assigned channel numbers. Older CableCards are single stream or S-cards which only can handle one video stream at a time. M-cards are newer and can handle multiple video streams at once (I think up to 6 streams per M-card). Obviously this dual tuner DVR needs to be able to handle 2 streams at once - hence the need for an M-card.




It is actually 8 streams, but each stream needs its own tuner.

JETninja
07-18-07, 11:59 PM
Hmmm....interesting box. Rock...keep us informed on how it does.

Moto page on it: http://broadband.motorola.com/business/digitalvideo/product_dch3416_settop.asp

I do like the looks I think....LOL

Have to say as one of the very early HD users in here...this lack of channels is getting really old, compared to the near by competitors like TWC, Verizon Fios, and soon Direct TV will wipe the plate. I wish Fios was an option.....you'd think a premium area like South OC would get better treatment.....

kcrudup
07-19-07, 02:41 AM
I decided to turn the my last non-DVR box into a DVR today, and got a 3416 from the Quail Hill office. Haven't gotten around to checking versions and such yet, but I noticed that there's now indicators for the HD format on the front panel ("1080i", "720p" and such). Does this mean we finally have an "HD passthru mode" (I don't have a HiDef set connected to this box to tell)?

TheRock
07-19-07, 10:02 PM
Both of my HD DVR boxes rebooted at 2am today. I don't notice any changes.

jlstang95
07-20-07, 12:11 PM
Over the last few days my DVR has been rebooting at night as well. I have not noticed any changes.

Adelmoxi
07-22-07, 11:56 PM
I have TWC (Formerly Adelphia) in Ventura County and COX digital cable is way ahead TWC. I was recently in a relatives house in Tulsa, OK (serviced by COX) three things stood out to me when I used the 6416:

1. Passport ECO, Passport ECHO is so much better than iGuide
2. Video Mosaics
3. A much more expansive VOD library: Although this depends on region its just looks better with Passport ECHO.

moyekj
07-31-07, 02:54 PM
I hadn't seen this article before claiming Cox goal is to have capacity for up to 50 HD channels by end of 2007 and 100 by end of 2009:
http://www.multichannel.com/article/CA6453819.html

The bad news (for me anyway) is one of the major means of obtaining that goal will be the deployment of Switched Digital Video.

Also note that while the goal may be to have CAPACITY for 50 HD channels I sincerely doubt there will be that many HD channels in the lineup any time soon even if/when capacity is there.

Whitearrow
07-31-07, 10:19 PM
Is there any realistic chance of Cox adding HDNet? I want to see Torchwood in HD so much it hurts :( Is there an email address there to write to put in the request?

I lost an HD channel when InHD went from 2 channels to Mojo, because I do not care about ESPN or subscribe to it.

tjstoddard
08-01-07, 11:39 AM
I heard from Cox in RSM that HDNet is coming with some other new HD channels sometime in August. This info is from about a month ago...

Tom

Whitearrow
08-01-07, 01:49 PM
Man, if this is true? Torchwood party at my house on 17 September. :)

TheRock
08-01-07, 02:29 PM
I heard from Cox in RSM that HDNet is coming with some other new HD channels sometime in August. This info is from about a month ago...

Tom


If this is true than that would be fantastic. This would be the first "A List" HD channel added in a long long time. I have heard only good things about HDNet. That is very rare in this day and age to find constant praise for a HD channel. No new HD channels as of this morning though.

moyekj
08-01-07, 02:50 PM
The only HD channels (other than FSNHD) I really want at this point are not even broadcasting yet: SciFi and USA. If HDNet is anything similar to the worthless Mojo channel it will not even be in my "channels I receive" list. I guess my tastes are different than most since I find Discovery HD mostly worthless as well and don't care for or want any premium channels. Mostly I watch only the network channels along with SciFi, USA, and in the right seasons the cable channels with sports (ESPN* & TNT). It used to be any HD channel was good just for the "wow" factor, but now I'm finding content that interests me is also a must.

rwb1921
08-01-07, 03:18 PM
The only HD channels (other than FSNHD) I really want at this point are not even broadcasting yet: SciFi and USA. If HDNet is anything similar to the worthless Mojo channel it will not even be in my "channels I receive" list. I guess my tastes are different than most since I find Discovery HD mostly worthless as well and don't care for or want any premium channels. Mostly I watch only the network channels along with SciFi, USA, and in the right seasons the cable channels with sports (ESPN* & TNT). It used to be any HD channel was good just for the "wow" factor, but now I'm finding content that interests me is also a must.

The only good thing about Mojo is not even Mojo, it is when FSN broadcast's show on that channel interrupting the Mojo shows.

Bob in Mission Viejo

moyekj
08-01-07, 04:15 PM
The only good thing about Mojo is not even Mojo, it is when FSN broadcast's show on that channel interrupting the Mojo shows. Even that Cox OC never figured out how to do it properly which is why a dedicated FSNHD would be better.

Whitearrow
08-01-07, 05:31 PM
Even that Cox OC never figured out how to do it properly which is why a dedicated FSNHD would be better.

Not everyone feels the need for a third HD channel dedicated purely to sports, though. Another general interest channel would be awfully nice.

TheRock
08-01-07, 09:15 PM
Totally agree about DiscoveryHD. When I first got HD I used to watch it all the time. Now I only tune on every now and then when absolutely nothing else is on. Thats why I haven't been all that excited about the possibility of National Geographic HD being added. Its eye candy but it just doesn't have that much programming that interests me. It isn't the most worthless HD channel we have though... That would have to go to KOCE HD.

I am also looking forward to SciFi and USA in HD. Although I am trying not to get my hopes too high considering how bad SciFi treats there SD station. I find that channel to be among the worst as far as annoying practices (bugs, onscreen ads, picture quality, cutting off credits, etc...). I consider the SD channel unwatchable. If I have interest in any of there shows I download them or wait for it to air on UNIVERSALHD. I also fear USA HD will end up being very much like TNT HD. In the end I just hope that SciFi and USA HD use a higher bitrate that UniversalHD.

schmitter
08-02-07, 08:50 AM
We got National Geographic HD in CT sometime last month. It is kind of so-so, just like the rest of the HD channels. Some good content, some crap.

tjstoddard
08-03-07, 12:58 AM
anybody know why?

Dong-Kinh
08-03-07, 01:25 AM
In my statement it lists this:

Cox Communications will be making the following Additions to Our Channel Line Up, Effective August 16, 2007:

Gol TV 393
KCOP HD 713
National Geographic HD 790
FSN HD 763
Starz West HD 781
Cinemax West HD 724
A&E HD 767.

Gol TV will be available to Cox Digital Cable
customers as part of the Paquete Latino Tier. KCOP HD,
National Geographic HD, FSN HD, and A&E HD are available
free with Cox High Definition Service. Paid subscription to
Digital Starz or Cinemax required to receive Starz West HD or
Cinemax West HD, respectively. HD channels are available in
select areas, available soon in all areas.

moyekj
08-03-07, 01:55 AM
Cox Communications will be making the following Additions to Our Channel Line Up, Effective August 16, 2007: Glad to see FSNHD finally get's it's own QAM and NGHD is a good general addition. Shall have to see who the "select" areas will be. KCOPHD I rarely watch (and already had it OTA anyway) and A&E I don't think I've ever watched... For you premium channel lovers I guess Cinemax & Starz are great additions.

moyekj
08-03-07, 03:15 AM
Just re-scanned with my PC QAM tuner and I do see some new QAMs at higher frequencies now:
3 on RF 118 (759MHz)
2 on RF 119 (765MHz)
3 on RF 120 (771MHz)
1 on RF 121 (777MHz)
They are all encrypted and my Tivo can't tune these properly yet (some of them have a lot of noise, others don't tune at all) so I don't think Mission Viejo is one of the "select" areas to get these new channels yet.
Based on the higher frequencies now being used (previously 753MHz was the highest) looks like "select" areas are those nodes that have already been upgraded to support up to 860MHz or beyond.

TheRock
08-03-07, 03:49 PM
I still have hopes that we in Mission Viejo will see the new channels. I remember just a couple weeks ago COX was making "upgrades" to there fiber optics in my area.

xcrappy
08-06-07, 01:03 PM
Don't forget to claim your free OnDemand movie if you haven't already:

https://www.cox.com/ocpv/JuneOD/form.asp

Offer expires at the end of this month!

nocturne1
08-09-07, 04:42 PM
Just went through 9 hours over 2 days with Cox technicians to get 2 cablecards installed in my Tivo HD. No fun. :(

But at least I'm working now....

moyekj
08-09-07, 05:03 PM
Just went through 9 hours over 2 days with Cox technicians to get 2 cablecards installed in my Tivo HD. No fun. :(

But at least I'm working now.... Tivo HD seems to be giving a lot of people trouble, especially getting CC#2 to work. I had no problems getting my 2nd Series 3 CCs installed about a month ago. I'm sure all the early issues with Tivo HD will be sorted out soon enough. Are you seeing any pixelation issues that seem to be affecting many Tivo HD users?

nocturne1
08-09-07, 05:10 PM
Tivo HD seems to be giving a lot of people trouble, especially getting CC#2 to work. I had no problems getting my 2nd Series 3 CCs installed about a month ago. I'm sure all the early issues with Tivo HD will be sorted out soon enough. Are you seeing any pixelation issues that seem to be affecting many Tivo HD users?

The 2nd CC problem (as well as the first CC) seemed to be related to their provisioning process not doing a complete job IMHO. Nothing to do with the Tivo, although it was blamed a number of times. There were initially CC2 problems with the shipping load on the Tivo HD, but those were generally fixed a week ago.

Yes, seeing pixelation issues every now and then - but I'm able to live with it for now. The device isn't perfect - but still way better than living in standard definition :)

moyekj
08-09-07, 05:25 PM
The 2nd CC problem (as well as the first CC) seemed to be related to their provisioning process not doing a complete job IMHO. Nothing to do with the Tivo, although it was blamed a number of times. There were initially CC2 problems with the shipping load on the Tivo HD, but those were generally fixed a week ago.

Yes, seeing pixelation issues every now and then - but I'm able to live with it for now. The device isn't perfect - but still way better than living in standard definition :) There is a guy called "Robert" (didn't get last name) that seems to be the good person to get hold of at headend for any CC related stuff. He actually knows what he is doing compared to some others.

moyekj
08-11-07, 12:21 AM
My PC QAM tuner can now tune the unencrypted KCOPDT (what will be on 713) on RF 121 now. Still can't tune it via my Tivos though. Anyone seeing any of these new channels on their box yet?

TheRock
08-11-07, 03:59 PM
My PC QAM tuner can now tune the unencrypted KCOPDT (what will be on 713) on RF 121 now. Still can't tune it via my Tivos though. Anyone seeing any of these new channels on their box yet?

No new channels yet. We've had 3 TEST channels for quite some time although none of them are currently viewable. Like you my PC QAM tuner did find it. Unfortunately it wouldn't play smoothly. It seemed the like the signal wasn't strong or something. This looks like a really good sign that the other "alleged" HD channel additions might also be true *crosses fingers*

moyekj
08-11-07, 04:22 PM
It seemed the like the signal wasn't strong or something. That tells me the area you are in hasn't been upgraded yet then to deal with the higher frequencies (>750MHz). I watched KCOPDT feed for several minutes and didn't notice any glitches so I was hopeful my area already has the upgrades. Though I thought we were living in about same area? I'm in South Mission Viejo (92692 zip code) not far from Felipe/Barbadanes intersection (halfway between Oso and Crown Valley). Whereabouts are you located? Could well be that Cox will just disable these channels for the entire Mission Viejo area until all the node upgrades are completed unfortunately.

TheRock
08-11-07, 04:49 PM
My zip code is 92691 and my cross streets are Valyermo/Jeronimo. FoxHD and ABCHD also give my PC QAM Tuner issues sometimes. I think it might just be a bad signal. All of my HD DVR boxes needed a signal booster. The coax cable that I am using for my PC doesn't have one. I think my home is just wired badly.

gridiron_nut
08-13-07, 12:17 AM
The only HD channels (other than FSNHD) I really want at this point are not even broadcasting yet: SciFi and USA. If HDNet is anything similar to the worthless Mojo channel it will not even be in my "channels I receive" list. I guess my tastes are different than most since I find Discovery HD mostly worthless as well and don't care for or want any premium channels. Mostly I watch only the network channels along with SciFi, USA, and in the right seasons the cable channels with sports (ESPN* & TNT). It used to be any HD channel was good just for the "wow" factor, but now I'm finding content that interests me is also a must.

Quick question for you. I'm moving to the Mission Viejo/Irvine/Lake Forest area at the end of the month (when college football starts). I'm curious if you're able to receive FSN SW (Southwest), which is the Oklahoma/Texas FSN channel. I want to watch the Big XII games (among all the other games) but I fear I won't be able to see them because of FSN Pacific? Dear God, I hope I don't have to miss all those games.

Any advice? I know ESPN Gameplan only has ESPN/ABC/JPS/ComCast football broadcasts and not Fox, but surely to God it's possible to watch the FSN games in California on Cox?

moyekj
08-13-07, 01:30 AM
Quick question for you. I'm moving to the Mission Viejo/Irvine/Lake Forest area at the end of the month (when college football starts). I'm curious if you're able to receive FSN SW (Southwest), which is the Oklahoma/Texas FSN channel. I want to watch the Big XII games (among all the other games) but I fear I won't be able to see them because of FSN Pacific? Dear God, I hope I don't have to miss all those games.

Any advice? I know ESPN Gameplan only has ESPN/ABC/JPS/ComCast football broadcasts and not Fox, but surely to God it's possible to watch the FSN games in California on Cox? This area we get FSN West (not Southwest) broadcasts. The main SD channel is 64, but now apparently we will soon (in certain areas of the County) have a dedicated channel for the infrequent HD broadcasts as well (Angels, Lakers, etc.) I'm sure you can find a sports bar around somewhere that will carry the games you want though...

rwb1921
08-13-07, 03:34 PM
Quick question for you. I'm moving to the Mission Viejo/Irvine/Lake Forest area at the end of the month (when college football starts). I'm curious if you're able to receive FSN SW (Southwest), which is the Oklahoma/Texas FSN channel. I want to watch the Big XII games (among all the other games) but I fear I won't be able to see them because of FSN Pacific? Dear God, I hope I don't have to miss all those games.

Any advice? I know ESPN Gameplan only has ESPN/ABC/JPS/ComCast football broadcasts and not Fox, but surely to God it's possible to watch the FSN games in California on Cox?

We do get on SD Fox channels 331 and 332 which may be what you are looking for. I am at work and do not know what area these Fox channels cover. Anybody else know? I know Texas games are on one of them sometimes.

Bob in Mission Viejo

moyekj
08-13-07, 04:52 PM
We do get on SD Fox channels 331 and 332 which may be what you are looking for. I am at work and do not know what area these Fox channels cover. Anybody else know? I know Texas games are on one of them sometimes.

Bob in Mission Viejo That's true, there are the 3 Fox College Sports channels:
330=FCSP (Pacific)
331=FCSC (Central)
332=FSCA (Atlantic)
Personally I don't like/watch any College Sports so don't know anything about them.

moyekj
08-16-07, 10:09 AM
Well it's August 16th and no new HD channels here in S. Mission Viejo. Anyone elsewhere?

Quigs
08-16-07, 12:34 PM
Nope....nothing..... in Laguna Niguel. So much for the "inside" info someone said they had or the Cox rep stating we'd have them on the 16th.

What I can't understand, from a marketing and public relations point of view, why would Cox not want to advertise that they were adding new HD channels soon? IF, they are?

ANY other successful company advertises what it will soon offer the customer or what they are improving on. But, Cox? Nope...not a single word on their OC website about any additions. I mean just leave it as "coming soon" or "by the end of the month".

Nope, all we get is that wierd cartoon cable dude every 10 minutes.

They should fire their advertising manager or whoever is in charge of that department.

moyekj
08-16-07, 12:41 PM
Nope....nothing..... in Laguna Niguel. So much for the "inside" info someone said they had or the Cox rep stating we'd have them on the 16th. It wasn't "inside" information posted by Dong-Kinh. If you check your Cox bill for July you will see the notice there that starts with:
Cox Communications will be making the following Additions to Our Channel Line Up, Effective August 16, 2007 and ends with:
HD channels are available in select areas, available soon in all areas. It appears that south county doesn't seem to be part of "select areas". How about central/north county Cox customers: Irvine, Newport or Tustin? Anyone from those areas posting here?

xcrappy
08-16-07, 01:30 PM
No new channels in Tustin. Although I did see some new Test channels in the 980s. They might be old, but some of them are labeled "Test NZ" and "Test KZ", while others look like weather service channels. Thats exactly what we need in Southern California, more weather service channels!

xcrappy
08-16-07, 01:42 PM
HAH! TEST channel 981 is a game channel that lets you play games like solitaire and poker through your cable box. What a waste!

Is this what our engineers have been doing these past couple months? Instead of adding new HD channels, they have been spending their time developing things like Passport Weather (channel 980) and now this new game channel (981). It might be just me, but I dont think I will be turning on my home entertainment system just to play solitaire.

ajwees41
08-16-07, 01:53 PM
HAH! TEST channel 981 is a game channel that lets you play games like solitaire and poker through your cable box. What a waste!

Is this what our engineers have been doing these past couple months? Instead of adding new HD channels, they have been spending their time developing things like Passport Weather (channel 980) and now this new game channel (981). It might be just me, but I dont think I will be turning on my home entertainment system just to play solitaire.

Those channels are only avalable on the dvr and are provided by the guide software maker not Cox.

ajwees41

TheRock
08-16-07, 03:57 PM
Damn. No new channels yet. I did find the following when I went to COX's official site and looked at there channel lineup page.

My13 HD 713 My13 in High Definition.
This channel is currently available to residents in the cities of Aliso Viejo, Laguna Niguel, Ladera Ranch, Newport Coast and parts of Irvine. Launching soon to all areas.


Cinemax HD 724 MAX shows more movies than any other premium service, including HBO. It is the movie service for the movie fan in High Definition.
This channel is currently available to residents in the cities of Aliso Viejo, Laguna Niguel, Ladera Ranch, Newport Coast and parts of Irvine. Launching soon to all areas.
Must subscribe to Cinemax in order to receive this channel.


FSN HD 763 Local coverage of professional and amateur sports in High Definition.
This channel is currently available to residents in the cities of Aliso Viejo, Laguna Niguel, Ladera Ranch, Newport Coast and parts of Irvine. Launching soon to all areas.


A&E HD 767 Performing arts, classic movies, documentaries, biographies in High Definition.
This channel is currently available to residents in the cities of Aliso Viejo, Laguna Niguel, Ladera Ranch, Newport Coast and parts of Irvine. Launching soon to all areas.


Starz HD 781 New Hit movies, uncut and commercial-free in High Definition.
This channel is currently available to residents in the cities of Aliso Viejo, Laguna Niguel, Ladera Ranch, Newport Coast and parts of Irvine. Launching soon to all areas.
Must subscribe to Starz in order to receive this channel.


National Geographic HD 790 National Geographic HD takes viewers to the edge and back with award-winning specials, action-packed series, and attention-getting events and promotions. There’s always more to explore on the National Geographic HD.
This channel is currently available to residents in the cities of Aliso Viejo, Laguna Niguel, Ladera Ranch, Newport Coast and parts of Irvine. Launching soon to all areas.

jlstang95
08-16-07, 04:49 PM
I live in Aliso Viejo. I will check it out tonight when I get home.

chomanfoo
08-16-07, 04:52 PM
I live in N. Irvine, I saw nothing this morning, but I will check after work.

Quigs
08-16-07, 06:11 PM
I live in Laguna Niguel and there are no new HD channels. So, that info on the Cox webpage is incorrect.

Do you have a link to where you found that info? I'd like to call them about it and see what's up.

chomanfoo
08-16-07, 06:14 PM
I live in Laguna Niguel and there are no new HD channels. So, that info on the Cox webpage is incorrect.

Do you have a link to where you found that info? I'd like to call them about it and see what's up.

Well thats disappointing...

It can be found in the channel lineup, direct linking doesn't seem to work for me...

http://www.cox.com/ocpv/

LinRPV
08-16-07, 08:54 PM
Actually, there is one place that has the new channels. Unlike Cox's usual policy of treating Palos Verdes like an ugly stepchild, we have the new channels, and have had them for about a week. Since our lineup is a little different, FSN-HD is 753 and is only one when there is a HD broadcast.

However, no bill insert; they just appeared. So, have faith, they will arrive.

twarren
08-16-07, 09:25 PM
In my statement it lists this:

Cox Communications will be making the following Additions to Our Channel Line Up, Effective August 16, 2007:

Gol TV 393
KCOP HD 713
National Geographic HD 790
FSN HD 763
Starz West HD 781
Cinemax West HD 724
A&E HD 767.

Gol TV will be available to Cox Digital Cable
customers as part of the Paquete Latino Tier. KCOP HD,
National Geographic HD, FSN HD, and A&E HD are available
free with Cox High Definition Service. Paid subscription to
Digital Starz or Cinemax required to receive Starz West HD or
Cinemax West HD, respectively. HD channels are available in
select areas, available soon in all areas.

Did these channels become available today? I'm in a different part of Orange County (and have been lobbying for Startz HD for about a year), but so far haven't seen it.

bigslickak
08-16-07, 09:33 PM
I'm in Aliso Viejo and no new channels. Should I reboot the boxes?

Rich4av
08-16-07, 09:42 PM
Nothing yet in Laguna Beach, just miles away from Newport Coast...

bigslickak
08-16-07, 09:52 PM
I'm in Aliso Viejo and no new channels. Should I reboot the boxes?

Rebooted one of my boxes and no new channels.

I ended up calling tech support and they said that they are having issues right now. The tech said that they tried to update everyone's accounts to show the new channels and that something went wrong. They are working on it and should have it done in a few hours or by tomorrow at the latest. No reboot would be required.

At least this confirmed that I am apparently going to get the channels!

Quigs
08-16-07, 10:12 PM
Actually, there is one place that has the new channels. Unlike Cox's usual policy of treating Palos Verdes like an ugly stepchild, we have the new channels, and have had them for about a week. Since our lineup is a little different, FSN-HD is 753 and is only one when there is a HD broadcast.

However, no bill insert; they just appeared. So, have faith, they will arrive.


Hey, is the FSN 753 the HD version of channel 63 or 64 ? They are both FSN channels but 63 carries the Dodgers and 64 carries the Angels.

I can almost see it now, based on all of the other idiot moves they've made, that Cox of ORANGE COUNTY will add the Dodgers instead of the Angels.

TheRock
08-16-07, 10:16 PM
Rebooted one of my boxes and no new channels.

I ended up calling tech support and they said that they are having issues right now. The tech said that they tried to update everyone's accounts to show the new channels and that something went wrong. They are working on it and should have it done in a few hours or by tomorrow at the latest. No reboot would be required.

At least this confirmed that I am apparently going to get the channels!

Hopefully this is also true for those of us in Mission Viejo.

xcrappy
08-16-07, 10:27 PM
Hey, is the FSN 753 the HD version of channel 63 or 64 ? They are both FSN channels but 63 carries the Dodgers and 64 carries the Angels.

I can almost see it now, based on all of the other idiot moves they've made, that Cox of ORANGE COUNTY will add the Dodgers instead of the Angels.

I'm pretty sure FSN HD is an independent channel and does not correspond to neither FSN West nor FSNPT. Throughout the season, MOJO has played both Angels and Dodgers games in high def. MOJO picks up their feed from FSN HD, so we will see a split of HD games between the teams on the new FSN HD channel. Something like 50 Angel games and 50 Dodger games... Not ALL games will be broadcasted in HD.

Correct me if I'm wrong?

moyekj
08-17-07, 01:47 AM
Hopefully this is also true for those of us in Mission Viejo. Don't get your hopes up - Mission Viejo was clearly left out of the areas they mention in their updated channel list, probably because the node equipment upgrades have not been completed. I guess the real question is how soon is Cox "soon" for the remaining areas...

Quigs
08-17-07, 01:13 PM
Well, nothing yet this morning in LN. I called and the rep was ...SURPRISE...clueless as to what I was talking about. She then had me on hold for awhile and then said that yes, there was an email sent to the reps that these channels should be available to the cities listed on their website.

so, she tried rebooting my box and then said the only other thing was to send someone out tomorrow morning to check why they are not showing. (Then she said that there MIGHT be a charge if the problem is MY tv? !!) Hell no there better not be a charge.

So, anyways, I know the guy is coming out for no reason...but, I might have them still come out to explain why it isn't showing up.

I asked if they have any other calls about no channels and she said no. So, everyone call if you can to complain you aren't getting them.

TheRock
08-17-07, 05:24 PM
I can understand the frustration over the lack of HD channels and it is indeed false advertising to say you offer something that you don't. But come on guys. Give them a couple days. If they are having problems then there isn't much they can do. Give them at least 3 days to try and get things in order until you start to freak out and make demanding calls and having techs sent to your house. I was thinking about calling and seeing what the status was though.

Quigs
08-17-07, 06:18 PM
Oh, I didn't demand anything....she had no clue why they were not showing, so she made the offer of someone coming out to see if there was a problem on my end. I didn't think it would be that, but I said sure, it can't hurt.

My biggest "complaint" if you call it that is that the rep had no clue about the channels. I thought "Tech Support" was people who knew what they were talking about. :D

But, I called again, got a different rep, and they said yes, they have been getting calls and now understand there is a problem with certain cities not getting the channels. So, calling was a good idea.

The rep this time said there was "no estimate" on when it might be fixed. :rolleyes:

But, I do disagree with you on one point. If you pay for a service and the service is not what it is advertised or supposed to be, the consumer has every right to call and make it known that they deserve what they pay for. If not, they are due some sort of compensation. (Ex: if I was paying for those Premium HD channels like HBO or Showtime and I wasn't getting them, I have a right to call and be compensated for the time I was not getting what I paid for.)

Falcon_77
08-17-07, 09:14 PM
No new HD channels here in Ladera Ranch yet. I reset the box twice and no go. Why am I not surprised?

TheRock
08-17-07, 11:10 PM
Ok. Thats cool.

I guess I just assumed you raised some hell to get them to send out a tech. I felt that was a bit unreasonable considering the channels were only a day late of there planned release. Doing things like that are possible reasons why COX is so tight lipped when talking about there future HD channel additions.

Considering you know the problem is widespread it seems like a total waste of time having someone come to your house. Not just for you or the Cox tech but for other customers. That is time when the tech could have been helping out people with legitimate problems.

Quigs
08-18-07, 12:44 AM
Ok. Thats cool.

I guess I just assumed you raised some hell to get them to send out a tech. I felt that was a bit unreasonable considering the channels were only a day late of there planned release. Doing things like that are possible reasons why COX is so tight lipped when talking about there future HD channel additions.

Considering you know the problem is widespread it seems like a total waste of time having someone come to your house. Not just for you or the Cox tech but for other customers. That is time when the tech could have been helping out people with legitimate problems.


Yep, I even said to the first rep that I don't think a tech will do any good. It's probably not on my end. But, she said that's all she knew to do next.

but, after talking to the 2nd rep, I canceled the tech guy coming out. Be worthless for him to.

I still can't understand how "uninformed" their reps are. Seems like we know more than they do most of the time. Just bad business in my mind.

LN-Antenna
08-18-07, 10:35 PM
I live in Laguna Niguel (So. OC). No new channels as of this evening either.

I get great OTA reception with my cheap $20 indoor/amplified antenna. Its the only way I can receive PBS channels KCET-28 HD and KLCS-58.1.2.3.4. Note to COX: "Just because its in LA doesn't mean it aint good." Put 'em on the cable now!

Another note to COX: As soon as SBC/ATT gets the neighborhood all wired up, COX will be history. COX's miserable gigantic Motorola monstrosity box has gotta go. I put my Pioneer Plasma on the fireplace, but I still hafta look at that big ugly COX/Motorola eyesore. Besides that, it operates like it has Parkinson's disease. Jumpy and intermittent guide scrolling and then it skips all at once. HD and DTV technology is nice, but COX is way behind. They keep loading new firmware upgrades into the box that operate like a 3rd grader wrote them.

moyekj
08-18-07, 10:50 PM
I live in Laguna Niguel (So. OC). No new channels as of this evening either.

I get great OTA reception with my cheap $20 indoor/amplified antenna. Its the only way I can receive PBS channels KCET-28 HD and KLCS-58.1.2.3.4. Note to COX: "Just because its in LA doesn't mean it aint good." Put 'em on the cable now!

Another note to COX: As soon as SBC/ATT gets the neighborhood all wired up, COX will be history. COX's miserable gigantic Motorola monstrosity box has gotta go. I put my Pioneer Plasma on the fireplace, but I still hafta look at that big ugly COX/Motorola eyesore. Besides that, it operates like it has Parkinson's disease. Jumpy and intermittent guide scrolling and then it skips all at once. HD and DTV technology is nice, but COX is way behind. They keep loading new firmware upgrades into the box that operate like a 3rd grader wrote them. You do realize that ATT U-Verse is NOT fiber to the home right? In fact the "last mile" from the node to the home is via DSL over copper... The internet portion is capped probably around 6Mbps max download speeds and in many cases there is still a cap of around 26Mbps via DSL to the home (VDSL), so if you dedicate 6Mbps of that for broadband that only leaves 20Mbps for TV - that's barely enough for even 1 1080i HD channel! So forget about using a DVR and trying to record 2 HD streams at once - even 1 is pushing it. If the solution to that is for AT&T to severely cut the bitrate of the HD streams the resulting picture quality compared to cable will be really bad... Granted if AT&T uses VDSL2 things could improve quite dramatically, but the main point is that bandwidth over copper is pretty limited no matter what carrier scheme you use, so I don't see them as much competition to Cox at this point.

AMRivlin
08-19-07, 02:48 AM
No new channels in Irvine. Culver and ICD.

tjstoddard
08-19-07, 03:28 AM
You do realize that ATT U-Verse is NOT fiber to the home right? In fact the "last mile" from the node to the home is via DSL over copper... The internet portion is capped probably around 6Mbps max download speeds and in many cases there is still a cap of around 26Mbps via DSL to the home (VDSL), so if you dedicate 6Mbps of that for broadband that only leaves 20Mbps for TV - that's barely enough for even 1 1080i HD channel! So forget about using a DVR and trying to record 2 HD streams at once - even 1 is pushing it. If the solution to that is for AT&T to severely cut the bitrate of the HD streams the resulting picture quality compared to cable will be really bad... Granted if AT&T uses VDSL2 things could improve quite dramatically, but the main point is that bandwidth over copper is pretty limited no matter what carrier scheme you use, so I don't see them as much competition to Cox at this point.

What about Verizon FIOS, isn't that supposed to be the real deal? Of course, I have no idea when it will appear in Orange County....

ercjncpr
08-19-07, 10:57 AM
Dish Network, baby!

moyekj
08-19-07, 11:39 AM
What about Verizon FIOS, isn't that supposed to be the real deal? Of course, I have no idea when it will appear in Orange County.... A lot of Orange County is ATT country so I wouldn't expect FIOS in those areas for a long time.

moyekj
08-19-07, 11:39 AM
Dish Network, baby! HD Lite!

ercjncpr
08-19-07, 11:46 AM
HD Lite!

HD Lite with 32 HD channels is still better than Cox!

moyekj
08-19-07, 12:05 PM
HD Lite with 32 HD channels is still better than Cox! In your opinion, sure. I'd much rather have quality HD channels I care about than a whole bunch I don't care about along with lower quality for the ones I do. After this latest round of additions takes effect there are only 2 more HD channels that I really want (that are not yet broadcasting): USA & SciFi.
IMO if you want quantity then DirectTV is the way to go this year with all their scheduled new HD channel additions; if you want quality then stick to cable.
If you are happy with Dish that's great for you - makes one wonder your intentions for posting in a local cable thread.

LN-Antenna
08-19-07, 02:17 PM
Not to sound too ignorant, but I always thought digital meant that the signal quality was basically a don't care. Thats because the value of a byte of digital data is generally independent of static and distortion and the like. Since there is enough digital error correction data within the digital HDTV data stream, the only way one can receive low quality digital data is if too many bytes are totally or irrecoverably lost along the way.

With that in mind, if COX or ATT or DISH or Direct TV or whomever has insufficient overall delivery integrity of its digital data stream, only then will it degrade the actual data content; ie the video you'll see. That is seen as lots of mosaic video breakup or dead video screens.

Hence, I still say that when ATT gets the neighborhood all wired up (with fiber optic cable), then COX will be history. For COX to move into the 21st century, they have to bring fiber all the way upto and into my house. Thats the only way they can increase their cable bandwidth (a big contributer to signal quality and channel quantity) directly to me as the HDTV end user.

COX also has to provide a piece of interface hardware that far exceeds the capability of that archaic Motorola monstrosity. I realize COX operates like the cellphone companies who force manufacturers to Dumb-Down their products. But there is no excuse for such a large ugly box with a 6-foot (analog) component cable to connect to my Plasma on the fireplace. Its early 1990's technology at its best. COX's greed to get the most $$$ mileage out of their fully depreciated inventory will cause me switch away asap. The $10/mo rental price is a huge ripoff.

Right now COX is just another standard Private Equity owned company. They are cutting corners and upgrading as least as possible in order to raise their bottom line profits. When they reach their goal, they will (again) go public on Wall Street and the Private Equity owners will make their big $$$ killing.

Sorry to be so long winded............

tjstoddard
08-19-07, 09:12 PM
Not to sound too ignorant, but I always thought digital meant that the signal quality was basically a don't care. Thats because the value of a byte of digital data is generally independent of static and distortion and the like. Since there is enough digital error correction data within the digital HDTV data stream, the only way one can receive low quality digital data is if too many bytes are totally or irrecoverably lost along the way.

With that in mind, if COX or ATT or DISH or Direct TV or whomever has insufficient overall delivery integrity of its digital data stream, only then will it degrade the actual data content; ie the video you'll see. That is seen as lots of mosaic video breakup or dead video screens.

Hence, I still say that when ATT gets the neighborhood all wired up (with fiber optic cable), then COX will be history. For COX to move into the 21st century, they have to bring fiber all the way upto and into my house. Thats the only way they can increase their cable bandwidth (a big contributer to signal quality and channel quantity) directly to me as the HDTV end user.

COX also has to provide a piece of interface hardware that far exceeds the capability of that archaic Motorola monstrosity. I realize COX operates like the cellphone companies who force manufacturers to Dumb-Down their products. But there is no excuse for such a large ugly box with a 6-foot (analog) component cable to connect to my Plasma on the fireplace. Its early 1990's technology at its best. COX's greed to get the most $$$ mileage out of their fully depreciated inventory will cause me switch away asap. The $10/mo rental price is a huge ripoff.

Right now COX is just another standard Private Equity owned company. They are cutting corners and upgrading as least as possible in order to raise their bottom line profits. When they reach their goal, they will (again) go public on Wall Street and the Private Equity owners will make their big $$$ killing.

Sorry to be so long winded............
Well yes digital is digital is digital, just as my .mp3's on my ipod are.... whether they're encoded as 128, 256 or 320, there is a difference in sound quality however.

As such...All HD is not created nor broadcast equally, hence the difference in quality, it is however all still digital so whatever quality comes down the pipe (whichever pipe you fancy) should be error free. It just may not look as rich as another.

tjstoddard
08-19-07, 09:49 PM
I can see the following in the guide on my non-hd box, but i can't see them on my hd boxes:

FSN
A&E
STRZ
NAT GEO
KCOP-713

and some more that I can't remember at the moment... I tried rebooting my HD box, but they still didn't show up in the guide.... any ideas???

TheRock
08-19-07, 11:21 PM
I can see the following in the guide on my non-hd box, but i can't see them on my hd boxes:

FSN
A&E
STRZ
NAT GEO
KCOP-713

and some more that I can't remember at the moment... I tried rebooting my HD box, but they still didn't show up in the guide.... any ideas???

I don't have any ideas but just out of curiosity what city are you in?


Wow. This board looks totally different. Its nice but I miss the spellcheck feature.

LN-Antenna
08-19-07, 11:38 PM
Well yes digital is digital is digital, just as my .mp3's on my ipod are.... whether they're encoded as 128, 256 or 320, there is a difference in sound quality however.

As such...All HD is not created nor broadcast equally, hence the difference in quality, it is however all still digital so whatever quality comes down the pipe (whichever pipe you fancy) should be error free. It just may not look as rich as another.

Yes, right you are. But how many customers are gonna stand for 720p or 1080i source signal and source material supplied by the network that gets transformed "degraded" by the cable co. home office? Lots of customers will highly gripe at that kinda loss of quality. COX and the the rest of that greedy industry are chomping at the bit looking for ways to fit more cr-p into one 6mhz channel. I suspect they are gonna test the waters and try the degrade game. But they'll lose in the end because of competition (eg satellite, OTA).

So while the average teenager couldn't care less if their MP3 quality is degraded to death, HDTV will never end up that way on the cable or the satellite.

tjstoddard
08-19-07, 11:39 PM
I don't have any ideas but just out of curiosity what city are you in?


Wow. This board looks totally different. Its nice but I miss the spellcheck feature.

Aliso Viejo....

AMRivlin
08-20-07, 12:07 AM
I get the Weather and Solitare channels with KCAL PIP, but still no other channels. My entire house was reboot at 6:23 pm, screwing up heaps of recordings and downloads.

tjstoddard
08-20-07, 11:45 AM
I can see the following NEW HD channels in the guide on my non-hd box, but i can't see them on my hd boxes:


KCOP-713
MAXHD 724
FSNHD 763
A&EHD 767
STRZHD 781
NATGEO 790

I tried rebooting my HD box, but they still didn't show up in the guide.... any ideas???

JUST UPDATED ABOVE WITH ALL THE NEW HD CHANNELS I CAN SEE ON MY NON-HD BOX, CALLING COX TO SEE IF I CAN GET THESE ACTIVE ON MY HD BOX

P.S. I'M IN ALISO VIEJO

....OK, JUST TALKED TO COX SUPPORT, THEY PUT AN ADDRESSABLE HIT ON THE BOX, REFRESHED AND REBOOTED AND NOW I GET THE NEW HD CHANNELS, ONLY PROBLEM NOW IS THAT I HAVE NO GUIDE AT ALL, THE TECH SEEMED TO THINK THAT IT WAS DOWNLOADING NEW FIRMWARE AND IT WOULD TAKE 30-45 MINUTES TO COMPLETE AND THEN ALL SHOULD BE WELL. AS AN ASIDE, I SEEM TO REMEMBER A PREVIOUS INCIDENT WHERE THE GUIDE WASN'T THERE BUT I STILL COULD MANUALLY TUNE THE CHANNELS, AND EVENTUALLY THE GUIDE CAME BACK. WOW ISN'T THAT WHAT WE USED TO DO BACK IN THE DAY. WE ARE REALLY SPOILED NOW! ;-)

...latest update, everything is now working new HD channels, as well as the guide. I would recommend you call support and have them give your box an addressable hit if you are not yet receiving the channels. NOTE: a normal reboot did not solve this issue. Cheers, Tom

Cruiser10
08-20-07, 04:11 PM
Good to know, thanks tjstoddard. I'm in Aliso Viejo as well, still no new HD channels. Just called in to get the addressable hit from Cox Tech Support. I'm at work at the moment, but hopefully I'll be good to go by the time I get home. Am I the only one who would like to see HGTV HD and FOOD HD? Don't answer if that's the case, ha. Thanks.

Jason

Update: The reboot from Cox did not do anything. The "tech" said she checked with a couple of supervisors and that it is a known issue. And of course no idea when it will be fixed but "they are working on it." I am filled with confidence.

moyekj
08-20-07, 04:25 PM
...latest update, everything is now working new HD channels, as well as the guide. I would recommend you call support and have them give your box an addressable hit if you are not yet receiving the channels. NOTE: a normal reboot did not solve this issue. Cheers, Tom So I guess that means that they have to go update your service authorization (for each digital device in your account) based on which city you live in. I guess that's how they can prevent the channels showing up for cities/accounts where the upgrades have not completed yet, Mission Viejo being one of them.

For those that are getting these new channels if you get a chance can you post the frequency that each of the new channels are using?
You can get this info from the diagnostics page which last time I had a DCT3416 box you could bring up as follows:
1. Press Menu to display Quick Settings Menu
2. Press Down, B, Up, B (within 5 seconds)
* Current tuner frequencies and current/max temperature are on Page 2