View Full Version : Cleveland, OH - TWC
Smarty-pants 03-18-08, 08:06 PM No it doesn't Steve, because I don't pay 128.00 a month for my TiVo service. I paid 299.00 for 3 years on my S3 and 399.00 for lifetime service for my TiVo HD. Now I've never done the math but others have and they say over time not having to pay for your DVR service and DVR itself pays at least one of them off.
I can't really say about both of them.
I don't understand that pricing. Shouldn't it be that if you buy a lifetime membership that it would cover your whole house??... no matter how many Tivos you have? Seems like a ripoff to me. Although, paying the cable co a large every month to rent a cable box sounds like a rippoff to me too.:rolleyes:
hookbill 03-18-08, 08:08 PM I don't understand that pricing. Shouldn't it be that if you buy a lifetime membership that it would cover your whole house??... no matter how many Tivos you have? Seems like a ripoff to me. Although, paying the cable co a large every month to rent a cable box sounds like a rippoff to me too.:rolleyes:
Nobody said quality is cheap. Check this out:
Tivo Desktop 2.6 was released today. The registered version (Plus) now officially support HD video transfers -- it transfers Quicktime, DIVX, and other videos in high-definition resolution rather than downconverting them to SD.
http://www.tivo.com/mytivo/domore/tivotogo/windows.html
Quote:
ALVISO, Calif. – March 18, 2008 -- TiVo (NASDAQ: TIVO), the creator of and a leader in television services for digital video recorders (DVRs), today announced TiVo® subscribers can now watch video content from the Web directly on their television sets. Through an updated version of TiVo's Desktop Plus PC software, users can now discover and enjoy a broad range of Web entertainment available directly from their TV. The simple application, which uses the popular Season Pass™ functionality, continues to deliver on TiVo's pledge to offer consumers an easy way to search, discover and enjoy the broad range of entertainment no matter what the source.
Starting today, TiVo users can subscribe to and watch a broad range of video content available through Real Simple Syndication ("RSS") feeds, including everything from network nightly newscasts and The Sesame Street Podcast to Daily Headlines from MTV News and College Humor from CHTV. The application also gives consumers access to niche interest and hobbyist videos covering areas far more specialized than cable and satellite channels.
The availability of the Web video comes on the heels of last week's announcement that TiVo subscribers will be able to access YouTube™ videos directly on the TV via a TiVo DVR later this year. Upon launch of the TiVo-YouTube service, TiVo users will be able to search, browse and watch these videos directly on their television sets.
"TiVo users will have the best video from the Web easily available on their television sets from user generated as well as brand named sites," said Tara Maitra, Vice President and General Manager of Content Services at TiVo.
The new Web video capability requires TiVo Desktop Plus 2.6, an update to the Windows application which also converts TV shows recorded on a TiVo DVR for viewing on portable devices including iPod and Sony PlayStation™ Portable. TiVo Desktop Plus 2.6 is available for a one-time fee of $24.95, and is a free upgrade to earlier versions. "TiVo continues to work with Roxio on delivering equivalent functionality on the Mac platform."
With this new feature, users can choose web videos downloaded on the home PC using web browsers, RSS video clients such as iTunes podcasts, or other video download software to automatically copy to their TiVo DVR's Now Playing List alongside recorded broadcast and cable TV shows. TiVo is also providing an on-screen guide of select Web video sources for users to browse and select as individual episodes or get a Season Pass™. Subscribers can even use the TiVo service's Season Pass functionality to get their own personal video folders on their PC, where they save their home movies and other video downloads. High Definition television enthusiasts will appreciate that TiVo preserves the original quality of high-resolution web videos, up to 720p, when delivered to TiVo Series3 or TiVo HD DVRs.
Maitra added, "Through the addition of new applications such as web video, we continue to build towards our goal of making TiVo the one stop shop for content, through one box and one integrated user interface. With our combination of premium content available through Amazon Unbox, millions of songs via Rhapsody and music videos, and soon YouTube videos, we feel like we're connecting consumers to entertainment in a way no one else can."
For more information on TiVo or to download TiVo Desktop Plus visit www.tivo.com/desktop.
You can see the screen shots here (http://www.avsforum.com/avs-vb/showthread.php?p=13411923#post13411923).
Cathode Kid 03-18-08, 08:13 PM If you're in the Canton area, look for a lineup change Wednesday morning.
Smarty-pants 03-18-08, 08:14 PM If you're in the Canton area, look for a lineup change Wednesday morning.
Sweeet.. :D
mnowlin 03-19-08, 12:58 AM Is there anyway to have the EPG and all other on screen graphics on my SA8300HD show up in wide screen instead of 4:3 SD?
I think you can do this on the Navigator boxes - not sure about the Passport ones. There's an option somewhere in the setup screen that controls this, but I don't remember what it's labeled. Something about aspect ratio...
mnowlin 03-19-08, 01:02 AM Got the new channel lineup today (late last night). Cuyahoga Falls near State & Broad.
My TiVo hasn't picked up on it yet. Just kicked off a "connect to TiVo now", but no joy.
Edit: Went through Guided Setup again to pick the channel lineup - that seems to have fixed the problem. The TiVo knows both old & new lineups, and just needed to be told which one to use.
mnowlin 03-19-08, 01:10 AM Well, I noticed after the update that the software platform is S3. I'm having a bit of a problem when I first turn on the TV I get a greeninsh picture. When I turn it off and turn it on it's fine, but I shouldn't have to do that. I've ordered a HDMI-DVI cable and I'll experiment with the settings. Right now I'm back on native, I was on 720p hybrid but when I used the TiVo STB I believe it was on native.
Hmm - haven't noticed that on mine. (I'm using component video and the native setting.)
Other then that I have to admit it looks just like the S3, with the exception of the front panel. And what a great idea to put the cable cards in the FRONT instead of the back!
I also notice no cable card install instructions came with this. Did I miss something?
There was a separate single-page writeup in the box labeled "Attention Cable Card Installer" or something like that. I probably still have it around somewhere...
gregshoh 03-19-08, 01:21 AM I got the realignment sometime early morning Tuesday.......still no navigator yet :D.......of the new HD channels I personally thing HGTVHD is the best by far.....was watching House Hunters or ever what it's called and the picture was just gorgeous..........I am in SE Akron Springfield/Lakemore area.......
nickdawg 03-19-08, 01:59 AM If you have a Passport DVR the Navigator downgrade MAY be coming tonight. It would make sense that they do non-DVR boxes one day and DVRs another day. Just in case something goes wrong(other than the fact we're getting Navigator).:D
hookbill 03-19-08, 08:08 AM If you have a Passport DVR the Navigator downgrade MAY be coming tonight. It would make sense that they do non-DVR boxes one day and DVRs another day. Just in case something goes wrong(other than the fact we're getting Navigator).:D
Isn't that enough?;)
hookbill 03-19-08, 08:11 AM Hmm - haven't noticed that on mine. (I'm using component video and the native setting.)
I am too now. Still no change, but I don't have to turn it off just change channels.:confused: No big deal
There was a separate single-page writeup in the box labeled "Attention Cable Card Installer" or something like that. I probably still have it around somewhere...
If I ever get time I'll go look for it in the box. I've got until April 5.
smoti17 03-19-08, 03:40 PM Thanks for the answers & info. I'm in Shaker, it has been TWC since I moved here but I'm fairly certain it was Adelphia before then. If I understood dj9 correctly "Legacy TWC" systems are those weren't Adelphia etc before, and there's no magic capacity change, just more efficient use of it as per established TWC practice. And I kind of suspected Ideastream were just being pathetic - the analog picture quality is painful :-(
The TWC rep I spoke to seemed fairly certain they had M cards, I guess we'll see how that goes... My TiVo HD came with a small page of cablecard instructions but there's a more detailed set on their website which I'll be printing out for the install guy.
hookbill 03-19-08, 03:51 PM Thanks for the answers & info. I'm in Shaker, it has been TWC since I moved here but I'm fairly certain it was Adelphia before then. If I understood dj9 correctly "Legacy TWC" systems are those weren't Adelphia etc before, and there's no magic capacity change, just more efficient use of it as per established TWC practice. And I kind of suspected Ideastream were just being pathetic - the analog picture quality is painful :-(
The TWC rep I spoke to seemed fairly certain they had M cards, I guess we'll see how that goes... My TiVo HD came with a small page of cablecard instructions but there's a more detailed set on their website which I'll be printing out for the install guy.
Yeah, I never saw that sheet but I was pretty sure that there were some instructions on the web. I'm going to look this week end.
Shaker Heights isn't too far away from me, I don't know I'd feel better with 2 S cards but who knows what they will bring out.
Lighting Guy 03-19-08, 04:37 PM Interesting one yesterday... I got a call from a guy at TWC who said there were some reports of channels not working correctly in my complex. I only have broadcast (lifeline) basic, so when he started naming channels above 25 I stopped listening. Anywho I mentioned to him that about 1-2 weeks ago my analog/ntsc tv was actually getting zero channels, everything was snowy, but that my QAM tuner tv was receiving the digital channels just fine (and the one analog channel I watch on that tv). He insisted it was only a problem on these 4 channels, but said he would send out a truck roll for me. (This was after I had to explain to him what an ntsc and qam tuner was, and that I didn't call to have a tech come out, because the last time I did, no tech even showed up!)
Also mentioned that while they were out in the area diagnoising this 4 channel problem, they were going to take off the trap of all the lifeline basic customers and let them try the regular cable for a month, I just have to call them back and tell them if I want it or not. I told him I wouldn't keep it, but if its still worth their time that sure, take off the trap. Never heard of this, but figured why not if I just call them back in a few weeks and say, take it back, don't want your overpriced cable! :p
Smarty-pants 03-19-08, 06:01 PM Interesting one yesterday... I got a call from a guy at TWC who said there were some reports of channels not working correctly in my complex. I only have broadcast (lifeline) basic, so when he started naming channels above 25 I stopped listening. Anywho I mentioned to him that about 1-2 weeks ago my analog/ntsc tv was actually getting zero channels, everything was snowy, but that my QAM tuner tv was receiving the digital channels just fine (and the one analog channel I watch on that tv). He insisted it was only a problem on these 4 channels, but said he would send out a truck roll for me. (This was after I had to explain to him what an ntsc and qam tuner was, and that I didn't call to have a tech come out, because the last time I did, no tech even showed up!)
Also mentioned that while they were out in the area diagnoising this 4 channel problem, they were going to take off the trap of all the lifeline basic customers and let them try the regular cable for a month, I just have to call them back and tell them if I want it or not. I told him I wouldn't keep it, but if its still worth their time that sure, take off the trap. Never heard of this, but figured why not if I just call them back in a few weeks and say, take it back, don't want your overpriced cable! :p
Maybe they'll forget to put the filters back on... :D;)
mgd6912 03-19-08, 06:26 PM Canton, Oh has the new channel lineup. The one cool thing I did notice is that I did not have to change all my series recordings to the new channel. It did it for me!! WOOO HOOOO +1 to whoever!! Another plus is STO HD!!
Smarty-pants 03-19-08, 06:42 PM Canton, Oh has the new channel lineup. The one cool thing I did notice is that I did not have to change all my series recordings to the new channel. It did it for me!! WOOO HOOOO +1 to whoever!! Another plus is STO HD!!
Well, as an FYI, I'm not far from you... where Canton, N.Canton, and Lousville come together. I subscribe to Lifeline Basic and watch some digitals and locals in HD via QAM. I just did a rescan on one of my TVs and nothing new for me. Maybe they're putting a delay on the QAM stuff. I figure at the very least I should be getting WBNX-HD, so...
MediaObsessions 03-19-08, 07:13 PM Hey everyone, I'm in the Canton area-- Does anyone know if the new TWC HD channels are SDV? I'm having troubles tuning them on my TiVo S3. Thanks.
hookbill 03-19-08, 07:31 PM Hey everyone, I'm in the Canton area-- Does anyone know if the new TWC HD channels are SDV? I'm having troubles tuning them on my TiVo S3. Thanks.
Did you not read the last few posts? Call TiVo and let them know they have changed their guides.
This should have been taken care of already. And you can get a copy of the new channel line up at http://www.twcguide.com/media/cust-infoletter.pdf
MediaObsessions 03-19-08, 07:51 PM Thanks Hookbill, actually I'm repeating Guided Setup right now, as indicated by someone earlier this should fix it. Just wondering if it was SDV or not, that's all. By the way, we miss you over at the TiVo Community forums.
hookbill 03-19-08, 08:10 PM Thanks Hookbill, actually I'm repeating Guided Setup right now, as indicated by someone earlier this should fix it. Just wondering if it was SDV or not, that's all. By the way, we miss you over at the TiVo Community forums.
It won't be SDV yet, but in a sense it is the start of what they need to do to get SDV going. And thanks for your kind words.
If guided setup does not work then do a call in. See if you get a channel message change. I've been told by a person at head end that all principle players will be made aware of the changes as they happen. If that doesn't work then call TiVo and let them know. Be prepared to give them a link for your area so they can pass it on to Tribune Media.
hookbill 03-19-08, 08:52 PM Looking over at www.zap2it.com, owned by Tribune Media and TiVo's program guide I see now that they have two line ups for the areas that are changing. For example, Green has their old line up and their "upgraded" one. I also noticed that folks serviced in the Macedonia area had the dual list as well.
TW Cleveland people, we do not have an upgraded list yet so we will probably be the last to get the change.
MediaObsessions 03-19-08, 09:25 PM Repeating guided setup worked, the new lineup was successfully programmed and season passes changed to their correct channel. But, the new HD channels are still not tuning, even with a reboot. Guide info is there, but it just shows a black screen. A quick look at the cablecard diagnostics shows that the cards are tuned and have good signal strength. Maybe TWC needs to re-hit my cards or they haven't pushed out the correct info yet. Kind of weird, it is only the new HD channels. Everything else works and looks great. I'll give it a day or two and then call customer service if nothing happens.
Inundated 03-19-08, 09:57 PM TW Cleveland people, we do not have an upgraded list yet so we will probably be the last to get the change.
The "Digital Rebuild" lineup tabbed to Cleveland Heights (ex-Adelphia) now has the new lineup. On Zap2It.com, that is...I still have the old lineup here on the ex-Adelphia system. :D
hookbill 03-19-08, 10:03 PM Repeating guided setup worked, the new lineup was successfully programmed and season passes changed to their correct channel. But, the new HD channels are still not tuning, even with a reboot. Guide info is there, but it just shows a black screen. A quick look at the cablecard diagnostics shows that the cards are tuned and have good signal strength. Maybe TWC needs to re-hit my cards or they haven't pushed out the correct info yet. Kind of weird, it is only the new HD channels. Everything else works and looks great. I'll give it a day or two and then call customer service if nothing happens.
It could be. I would still do a manual call in and see what happens.
Tim Lones 03-20-08, 12:43 AM As Canton received the new Time Warner lineup Wednesday, I thought I would update the QAM Channel list..This includes analog 71-76 as they are in the middle of the digital lineup for me..several new channels recently..
3-1 WKYC-HD
3-2 WKYC Weather Plus
5-1 WEWS-HD
8-1 WJW-HD
19-1 WOIO-HD
43-1 WUAB-HD
49-1 WEAO-HD
49-2 WEAO-SD
71 Oxygen
72 Sci-Fi
74 Soapnet
75 Jewelery TV
76 STO
78-1 WVIZ-HD
78-2 WVIZ-Ohio Channel
78-3 WBNX-HD
86-6 Lifetime
94-1 Appears to be Local Access
94-2 WTOV-9 Steubenville
94-3 Jewelery TV
94-4 Fox News
94-5 TBS
94-6 Versus
94-7 Shop NBC (More Sports with Les Levine was on 11-Midnight)
100-2 WEWS-SD
100-3 Discovery
100-4 Norton, Ohio Local Bulletin Board (?)
100-5 E!
106-11 TWC PPV Barker Channel
112-12 Catholic FamilyLand-New to TWC
121-6 La Familia Cosmopolitan (Spanish-some English commercials)
122-9 NBA League Pass Barker Channel
123-5 WIVM-52 Canton
124-3 Movies on Demand Barker Channel
124-10 Movies On Demand Barker Channel
124-14 Sprout-New to TWC
124-15 Reelz-New to TWC
124-16 Informercial Channel
With Family Land, Les Levine and Local Access, This might just be worth keeping hooked up..
nickdawg 03-20-08, 12:43 AM :D:DI love the smell of Tivos melting down in the morning:D:D
Smarty-pants 03-20-08, 01:24 AM As Canton received the new Time Warner lineup Wednesday, I thought I would update the QAM Channel list..This includes analog 71-76 as they are in the middle of the digital lineup for me..several new channels recently..
3-1 WKYC-HD
3-2 WKYC Weather Plus
5-1 WEWS-HD
8-1 WJW-HD
19-1 WOIO-HD
43-1 WUAB-HD
49-1 WEAO-HD
49-2 WEAO-SD
71 Oxygen
72 Sci-Fi
74 Soapnet
75 Jewelery TV
76 STO
78-1 WVIZ-HD
78-2 WVIZ-Ohio Channel
78-3 WBNX-HD
86-6 Lifetime
94-1 Appears to be Local Access
94-2 WTOV-9 Steubenville
94-3 Jewelery TV
94-4 Fox News
94-5 TBS
94-6 Versus
94-7 Shop NBC (More Sports with Les Levine was on 11-Midnight)
100-2 WEWS-SD
100-3 Discovery
100-4 Norton, Ohio Local Bulletin Board (?)
100-5 E!
106-11 TWC PPV Barker Channel
112-12 Catholic FamilyLand-New to TWC
121-6 La Familia Cosmopolitan (Spanish-some English commercials)
122-9 NBA League Pass Barker Channel
123-5 WIVM-52 Canton
124-3 Movies on Demand Barker Channel
124-10 Movies On Demand Barker Channel
124-14 Sprout-New to TWC
124-15 Reelz-New to TWC
124-16 Informercial Channel
With Family Land, Les Levine and Local Access, This might just be worth keeping hooked up..
Ditto on that line-up.. finally. I was actually right in the middle of a rescan when you posted, and when the rescan was done... BOOLYA!... WBNX-HD, and GOOD_LORD_GOD_ALMIGHTY, my wife might actually seduce me when she finds out we have Lifetime.
I wonder why they didn't map WBNX-HD to 55.1. Maybe they'll get to it later.
nickdawg 03-20-08, 03:03 AM "Cheers" on WBNX-HD looks fantastic!! No ghosts, no haze, no diagonal stripes, no blurriness.:D Just clear picture and Kirstie Alley when she was really hot!!:D:D;)
azporter 03-20-08, 05:21 PM Wadsworth Township got the new line-up this morning. Wife tells me the TV still works after the update which is a pleasant surprise. :)
Now I'm just waiting for some new HD channels that I value.
hookbill: my old "sa8300hd issues" turned out be signal quality issues that TWC couldn't figure out on the main feed in the area. I know, I know, if I had a TivoHD it would unaffected. :D I'm going to hang in here with my Passport SA8300HD until we get Navigatored.
hookbill 03-20-08, 08:10 PM hookbill: my old "sa8300hd issues" turned out be signal quality issues that TWC couldn't figure out on the main feed in the area. I know, I know, if I had a TivoHD it would unaffected. :D I'm going to hang in here with my Passport SA8300HD until we get Navigatored.
You would have had the same problem with the TiVo so no big deal. Hey, if your happy with the SA 8300 and it does what it's suppose to do then stay with it. It just didn't work for me.
Have fun though with navigator.:p
azporter 03-20-08, 09:53 PM You would have had the same problem with the TiVo so no big deal. Hey, if your happy with the SA 8300 and it does what it's suppose to do then stay with it. It just didn't work for me.
Have fun though with navigator.:p
Yeah, that's not going to happen. I actually watch most everything through MythTV but use the SA8300HD for the channels I can't get QAM (ESPN*). When we're Navigatored I'll switch to TivoHD.
Frankly, I've read too much of tivocommunity.com to think that a switch to TivoHD will be painless (inept cablecard installers).
I am also curious how much content on the non-local channels that TWC NEO has marked such that you can't use Tivo to Go on it. I know many areas have problems with the copy flags such that the "value add" features are not as useful. I already have full control over my QAM content with MythTV so it would be nice if TivoHD on TWC NEO wouldn't be crippled like many people are reporting in other TWC areas.
hookbill 03-20-08, 10:12 PM Yeah, that's not going to happen. I actually watch most everything through MythTV but use the SA8300HD for the channels I can't get QAM (ESPN*). When we're Navigatored I'll switch to TivoHD.
Frankly, I've read too much of tivocommunity.com to think that a switch to TivoHD will be painless (inept cablecard installers).
I am also curious how much content on the non-local channels that TWC NEO has marked such that you can't use Tivo to Go on it. I know many areas have problems with the copy flags such that the "value add" features are not as useful. I already have full control over my QAM content with MythTV so it would be nice if TivoHD on TWC NEO wouldn't be crippled like many people are reporting in other TWC areas.
Well, you have to remember that the only ones who complain about cable card problems are the ones that have them. That doesn't mean that everyone who has an install does. I didn't. But I was like the first guy in the area to get an S3 and I made a big stink via email about the lack of CSR knowledge and somehow that got sent to a Supervisor who personally came out with like 5 cards to make sure it got working.
Now as you are probably aware the new DVR's that people get have cable cards in them as well. So even though the install may be different the techs are getting more familiar with them.
All you have to do is hand them the install sheet and remember, your'e the customer. Don't be mean but explain that this is your machine and this is the way you want the cards installed. If they give you a bad time or act like they know it all tell them they personally will be responsible if the machine doesn't work.
Now about restricted content. Right now on my S3 63 recordings, 5 of which are blocked. A Black Crows concert, a HD Tune up recording from HDnet, and 3 shows from HBO. That's it. It seems that the cable companies are blocking transfer of any non network show but if you get more then one TiVo HD that shouldn't be a problem. I don't know about ESPN since I always watch sports live. None of the digital channels are blocked, just HD.
I've got them coming out to install my cable cards on the TiVo HD I recently purchased on 4/5. I'll give you an update then.
intermod 03-20-08, 11:51 PM Holy Crap !!!
Sorry for interupting the compeling disertaitions re: Cable reception of HD via TW
in Akron. But I can not Belive that WKBF's Tower's Top light is out yet again....
Been Drinkin' a whole lot lately and gazzin' Gimme a Break, How stupid is this..
Pisses me off.
OTA all the WAY.. It's not the Medium, But the content.
Were Doomed.
PS: gforaker in Doyelstown Oh. Please PM Me, I Think I'm your
Nephew. We saw Holly last weekend...
Smarty-pants 03-20-08, 11:58 PM Now back to your regularly scheduled program already in progress...
mnowlin 03-21-08, 12:16 AM I am also curious how much content on the non-local channels that TWC NEO has marked such that you can't use Tivo to Go on it.
Just looked at mine - the only things marked as protected are the shows I've recorded on the premium channels. Stuff on channels like Bravo, Food Network, and Comedy Channel can be pulled from the TiVo. My guess, as a general rule, is if you can record it on MythTV, you won't have problems grabbing it from TiVo.
hookbill 03-21-08, 07:31 AM :D:DI love the smell of Tivos melting down in the morning:D:D
Now how in the heck did I miss that clever and remarkably intelligent statement yesterday!:rolleyes:
smoti17 03-21-08, 01:08 PM Well, no real surprises from my install - I expected to get there in the end and for some bumps along the way, & that's how it was. The tech showed up early and it was all done in 20 mins, but needless to say he only brought one S-card (sigh) - it was dated 2006 and had been pre-used. It was his first cablecard install, and some delays and fiddling were needed with the TWC cablecard internal escalation support line to clear out the old subscriber data, and then the channels all came on-line fine. Very irritating that there is no second tuner capability at all on non-encrypted channels, but called TWC again and they are sending a tech with S-card#2 out tomorrow.
More worrying was my HD TiVo threw a weird wobbler *after* everything cablecardy was working and I re-did guided setup - wouldn't tune analog channels, HDMI colors strange, black background to menus :-( A restart of the TiVo and my AV-amp seemed to clear this, but disturbing.
No sign of the new line-up yet - I'll be hanging onto my SA clunkybox until after that just to be safe.
Also just got my hands on a Popcorn Hour A-100 HD media player - looks like a nice toy :-)
hookbill 03-21-08, 02:08 PM Well, no real surprises from my install - I expected to get there in the end and for some bumps along the way, & that's how it was. The tech showed up early and it was all done in 20 mins, but needless to say he only brought one S-card (sigh) - it was dated 2006 and had been pre-used. It was his first cablecard install, and some delays and fiddling were needed with the TWC cablecard internal escalation support line to clear out the old subscriber data, and then the channels all came on-line fine. Very irritating that there is no second tuner capability at all on non-encrypted channels, but called TWC again and they are sending a tech with S-card#2 out tomorrow.
More worrying was my HD TiVo threw a weird wobbler *after* everything cablecardy was working and I re-did guided setup - wouldn't tune analog channels, HDMI colors strange, black background to menus :-( A restart of the TiVo and my AV-amp seemed to clear this, but disturbing.
No sign of the new line-up yet - I'll be hanging onto my SA clunkybox until after that just to be safe.
Also just got my hands on a Popcorn Hour A-100 HD media player - looks like a nice toy :-)
To be honest I'm a bit concerned about this install myself. The office is the Concord office and I use to have Macedonia. My order calls for two cable cards but if they bring out old ones or not I have no idea.
I think I'll call customer service and see if I can request new cards. I do know my order request two cards because she repeated it to me.
nickdawg 03-21-08, 02:51 PM I just saw a commercial for Navigator. Got another website: http://mytwcnavigator.com/
paule123 03-21-08, 03:40 PM Well, no real surprises from my install - I expected to get there in the end and for some bumps along the way, & that's how it was. The tech showed up early and it was all done in 20 mins, but needless to say he only brought one S-card (sigh) - it was dated 2006 and had been pre-used. It was his first cablecard install, and some delays and fiddling were needed with the TWC cablecard internal escalation support line to clear out the old subscriber data, and then the channels all came on-line fine. Very irritating that there is no second tuner capability at all on non-encrypted channels, but called TWC again and they are sending a tech with S-card#2 out tomorrow.
More worrying was my HD TiVo threw a weird wobbler *after* everything cablecardy was working and I re-did guided setup - wouldn't tune analog channels, HDMI colors strange, black background to menus :-( A restart of the TiVo and my AV-amp seemed to clear this, but disturbing.
No sign of the new line-up yet - I'll be hanging onto my SA clunkybox until after that just to be safe.
Also just got my hands on a Popcorn Hour A-100 HD media player - looks like a nice toy :-)
I vaguely remember something about CableCard pairs should be the same revision level or you end up with problems... and if TWC has to make two separate trips the odds of you getting identical cards are... who knows .... maybe hookbill remembers something about this?
Inundated 03-21-08, 03:52 PM With Family Land, Les Levine and Local Access, This might just be worth keeping hooked up..
I THINK Les' show ends up on ShopNBC for folks down in New Philly/Dover, who don't have (I believe) the TWC "NEON" local programming channel. I think I'd heard WKYC/TWC's "Akron/Canton News" was being fed there as well.
The odd thing here, though, is that Dover/New Philly is a former Adelphia area, and Canton, of course, is legacy TWC.
Smarty-pants 03-21-08, 05:32 PM Is anyone else in Canton not getting WBNX-HD via QAM???
I had it the other day, but since then it has disappeared. I'm trying to figure out if they're still screwing with the system, or if there is something wrong with my line.
hookbill 03-21-08, 07:44 PM I vaguely remember something about CableCard pairs should be the same revision level or you end up with problems... and if TWC has to make two separate trips the odds of you getting identical cards are... who knows .... maybe hookbill remembers something about this?
Yes, that's right they do have to be paired or "married" as I like to say.
The interesting thing about this is that their own new DVR's, use cable cards as well. So these people should know how to do an install, there is no excuse.
I have tried a few times to get an "M" card. I had a pretty good rep on the line tonight and he did the best he could but really couldn't find one. I mentioned their own new DVR's and he said that he knew they took two cards so I said OK, but make sure in the notes that I want only new cards and that the know I need two of them and that they were for an HD TiVo. They are all familiar with that now.
On the install sheet that comes with the HD TiVo is a place to write the card numbers down. I'll have him read them off to me as he puts them in and write them down for him. I'm hoping for no problems.
Cathode Kid 03-21-08, 08:54 PM ... But I can not Belive that WKBF's Tower's Top light is out yet again....
If it's a burned out lamp, they should consider replacing it with an LED beacon.
nickdawg 03-21-08, 09:17 PM Is anyone else in Canton not getting WBNX-HD via QAM???
I had it the other day, but since then it has disappeared. I'm trying to figure out if they're still screwing with the system, or if there is something wrong with my line.
Rescan. It was mapped somewhere else and they might be mapping it to
55-1, like the rest of the locals(5-1, 19-1).
Watched part of "Smallville" last night. OMG!! It was fantastic. Watching Smackdown right now, it effen rocks!!:D:D:D:D
Now if only they'd add USA-HD for Monday Night:D
Smarty-pants 03-21-08, 09:19 PM Rescan. It was mapped somewhere else and they might be mapping it to
55-1, like the rest of the locals(5-1, 19-1).
Watched part of "Smallville" last night. OMG!! It was fantastic. Watching Smackdown right now, it effen rocks!!:D:D:D:D
Now if only they'd add USA-HD for Monday Night:D
I think I did that already. I will try another re-scan tonight as soon as the kids are in bed.
nickdawg 03-21-08, 10:38 PM According to Tim Lones, WBNX was mapped somewhere in the 80s. If they moved it, that channel would be dead.
As for WBNX, it was great. The only bad thing is their stupid local "WBNX-HD bug. The network pulls their bug when WWE graphics come on, but the local bug stays on, looking kinda dumb floating there.
Cathode Kid 03-21-08, 10:53 PM ...With Family Land, Les Levine and Local Access, This might just be worth keeping hooked up..
I know Les; I'll pass along the compliment. :)
rick490 03-21-08, 10:56 PM Is anyone else in Canton not getting WBNX-HD via QAM???
I had it the other day, but since then it has disappeared. I'm trying to figure out if they're still screwing with the system, or if there is something wrong with my line.
I'm still getting it fine on one tv on 78.3. My second tv won't pick it up though. We still haven't got the changes yet but we can pick up WBNX-HD via qam. We started getting it the night before Green got the changes, along with "in the clear" History, HGTV, A&E, and Food. A few days later TWC encrypted most, but I still get WBNX-HD, reelz, familyland, etc. I'm hoping we get the new lineup this coming week.
Smarty-pants 03-21-08, 11:04 PM I'm thinking they must still be screwing with my area. I had everything that Tim Lones had, but only for one day. Now it's back to where it was before. I did start getting Sprout and Familyland about 2 weeks ago, those are still there. However, WBNX-HD disappeared now, and I can't get it on three different tuners. I had been getting different channels here and there too. Like about a week ago, I had A&E-HD, but only for a day. About 3 weeks ago I had Noggin, but only for two days.
I just need to be patient I guess. My brother, not so patient. He watches Discovery Health alot and when they took that away he was LIVID.:D
hershsa 03-22-08, 12:50 AM Anyone else having issues with their guide? Not getting any data here but can still see the names of the channles and watch them.
nickdawg 03-22-08, 01:05 AM Maybe Navigator is coming?
Smarty-pants 03-22-08, 01:20 AM Maybe Navigator is coming?
Maybe Jesus is coming?
hookbill 03-22-08, 08:14 AM Maybe Jesus is coming?
I don't think even the good Lord could do a thing about the SA 8300 with Navigator. I do know however that he did provide us with TiVo so we wouldn't have to suffer. However just like there are people who will never accept Jesus as the savior, there are people who won't accept TiVo either.
Me, I'm in the agnostic part about Jesus.
nickdawg is a heathen TiVo atheist.:D:p
jtscherne 03-22-08, 08:21 AM Can we PLEASE stop with this constant Navigator/TiVo back & forth bashing? It is useless information and adds nothing to the thread.
hookbill 03-22-08, 08:34 AM Can we PLEASE stop with this constant Navigator/TiVo back & forth bashing? It is useless information and adds nothing to the thread.
Well, I'm sorry that I've bothered you with my "useless" information. And I didn't realize that you were the one who decided what was "useless" or informative on this thread. This is a "local" thread and they are switching HD equipment to Navigator and TiVo S3 and HD are alternatives. It's not like we are off topic.
I personally find my little exchanges with nickdawg fun and entertaining but I can see where someone who doesn't have cable and isn't interested in all the changes that are going on with TW right now might not. Smarty-Pants seems to enjoy it, but he has a sense of humor.
I'll stop because there are probably others who feel the same way you do but just to let you know I found your post kind of harsh. Something like, "look guys I know you are having fun with your Tivo/Navigator bashing but some of us are getting a bit tired" probably would have been a better way to put it.
But don't expect me to change my signature.;)
hershsa 03-22-08, 09:11 AM Well, I'm sorry that I've bothered you with my "useless" information. And I didn't realize that you were the one who decided what was "useless" or informative on this thread. This is a "local" thread and they are switching HD equipment to Navigator and TiVo S3 and HD are alternatives. It's not like we are off topic.
I personally find my little exchanges with nickdawg fun and entertaining but I can see where someone who doesn't have cable and isn't interested in all the changes that are going on with TW right now might not. Smarty-Pants seems to enjoy it, but he has a sense of humor.
I'll stop because there are probably others who feel the same way you do but just to let you know I found your post kind of harsh. Something like, "look guys I know you are having fun with your Tivo/Navigator bashing but some of us are getting a bit tired" probably would have been a better way to put it.
But don't expect me to change my signature.;)
I thought it was a perfect post. Sometimes I need help with a little analogy and that one was a perfect fit.
hookbill 03-22-08, 09:36 AM I thought it was a perfect post. Sometimes I need help with a little analogy and that one was a perfect fit.
So you think that being harsh is perfect?:confused:
To each his own. How would you feel if I said, "Can we quit this nonsense about what channel is where this week on the QAM tuners? I find it adds useless information and adds nothing to this thread."
Since I don't use QAM should I say something like that? No, it's not only harsh it's untrue.
rick490 03-22-08, 10:14 AM Can we PLEASE stop with this constant Navigator/TiVo back & forth bashing? It is useless information and adds nothing to the thread.
I think some of us find these Navigator/TiVo posts amusing and somewhat informative. They illustrate differences and shortcomings in both. It also keeps the thread entertaining. Hookbill and Nickdawg, keep it up!
schandorsky 03-22-08, 11:01 AM Did anybody have trouble with the Cavs game in HD last night, I had no signal about 90% of the time, had to watch it in SD. I live in Amherst.
Can we PLEASE stop with this constant Navigator/TiVo back & forth bashing? It is useless information and adds nothing to the thread.
I agree completely.
hookbill 03-22-08, 11:42 AM I agree completely.
I have no doubt you do and many others probably do. I've said it before and I'll say it again, basically I like to think of us as friends on this threads and I'd rather avoid conflict.
So I will not carry on with the TW/SA 8300 comments anymore. I already said that, I just felt the post was a little harsh that's all. Having an "I agree," " no continue on with it" postings is now really a waste of time. So can we move on now?
Michael P 2341 03-22-08, 12:48 PM Holy Crap !!!
Sorry for interupting the compeling disertaitions re: Cable reception of HD via TW
in Akron. But I can not Belive that WKBF's Tower's Top light is out yet again....
Been Drinkin' a whole lot lately and gazzin' Gimme a Break, How stupid is this..
Pisses me off.
OTA all the WAY.. It's not the Medium, But the content.
Were Doomed.
PS: gforaker in Doyelstown Oh. Please PM Me, I Think I'm your
Nephew. We saw Holly last weekend...Look a couple pages back, I posted that it's out again. Who did you call last time the light was out?
BTW: That tower was not yet erected when ch 61 was WKBF.
hershsa 03-22-08, 01:59 PM So you think that being harsh is perfect?:confused:
To each his own. How would you feel if I said, "Can we quit this nonsense about what channel is where this week on the QAM tuners? I find it adds useless information and adds nothing to this thread."
Since I don't use QAM should I say something like that? No, it's not only harsh it's untrue.
sorry i quoted the wrong post. I liked the jesus anology earlier. My bad.
smoti17 03-22-08, 02:07 PM Well it is not going smoothly - when I actually tried to record something last night (BBC America on 109), the tivo+card seemed to lose its authentication :-( Power-cycling sorted this, but who knows when it will recur. Plus right at the end of today's visit slot I got a call saying they were out of cards and couldn't bring one today. Sigh. I told them the existing one wasn't working properly, and when they got more (was told about a week) to bring two *new* ones.
On closer inspection the existing card (an SA Powerkey), dated March 2006, has v1 firmware so this does not exactly boost confidence. Until I get the new cards, is there any way of forcing a firmware upgrade (preferably without head-end intervention) ?
hookbill 03-22-08, 02:40 PM Well it is not going smoothly - when I actually tried to record something last night (BBC America on 109), the tivo+card seemed to lose its authentication :-( Power-cycling sorted this, but who knows when it will recur. Plus right at the end of today's visit slot I got a call saying they were out of cards and couldn't bring one today. Sigh. I told them the existing one wasn't working properly, and when they got more (was told about a week) to bring two *new* ones.
On closer inspection the existing card (an SA Powerkey), dated March 2006, has v1 firmware so this does not exactly boost confidence. Until I get the new cards, is there any way of forcing a firmware upgrade (preferably without head-end intervention) ?
What a bunch of complete bull. No cards? That's a load of crap.
steve.fry@twcable.com
For what it's worth on my work order I had them specify new cards only. "M" cards may not be available but I'm going to try and find out. I personally would pull the one cable card out and just run it with analog only. But that's me.
edjrwinnt 03-22-08, 02:50 PM My Time Warner Install Experience Today:
I have Life-Line Basic and all I wanted was Digital Cable with no premium channels. I also need a M-Card for my new TiVo-HD. My window of time for install was 8 AM to 10 AM. Here is a list of the events as they unfolded:
10:25 AM I call Time Warner to ask them where the cable guy is. TimeWarner says he'll be there soon, or he'll call you soon to let you know when he's going to be there.
11:15 - 11:30 AM Cable guy finally shows up. He's not an actual TimeWarner employee but a sub-contractor. Anyways, he reads off his work order what is needed for the install. He doesn't know what a m-card cable card is, nor does his boss know what one is. He doesn't even know what a regular cable card is! I laugh and ask if he at least brought me the two hi-def boxes. I go to install both of the boxes myself while he removes the blocker outside so I can get the digital channels. One cable box won't even power up. The other one works as far as I can tell. However, Dicovery, ESPN and all the HD non-premium channels besides the locals will not come in. Cable guy tells me to call to get them activated. Cable guy leaves.
Well it's almost 3:00 now and I still haven't gotten all the channels that I'm paying for and I've been cutoff twice on the phone. Both times I got cutoff talking to a technician. Each time I call there is a 25-35 minute wait and I'm on my 3rd try. The "Menu", "Guide", and the "OnDemand" button don’t work on the remote. I cannot use the "Guide" button on the STB either. The Firewire port doesn't work either. The 8000 HD box looks beat and it’s dirty.
I took a day off of work for this and now I have to take another day off to hope this will work the 2nd time. It took 2 cable guys plus my own time to ultimately get the cable card working myself a year and half ago. I ultimately cancelled the service because the rates went up too high. Recently I was able to get the 2nd fastest Road Runner (behind Turbo) plus all the digital channels for $68 a month, which I thought wasn't a bad deal for Time Warner so I jumped back in. Now I'm starting to regret my decision to get a TiVoHD and get back with Time Warner.
I can't believe that large company can be this incompetent and still charge the money that they do. I've had numerous other bad experiences too with mulitple installs of Roadrunner that didn't work, and cable boxes that I picked up from the local office that were not fully functional because no one bothered to check to see if they worked right when someone else dropped them off. Unbelievable!
pbarach 03-22-08, 03:07 PM You need to call a senior customer service rep and file a complaint with TWC--they may decide to not charge any of their installation fees and give you a month or two of free service.
11:15 - 11:30 AM Cable guy finally shows up. He's not an actual TimeWarner employee but a sub-contractor.
The sub-contractors vary in quality. When I had one out here to put in a new outlet, they drilled extra holes in the side of my house, didn't caulk anything at all, insisted that they had only black-covered coax and that TWC never supplied white-covered, and left me with an installation of such poor signal quality that I couldn't get decent internet service via cable modem and had a noisy TV picture.
After I complained, TWC sent out a supervisor and a helper (both employees) who apologized profusely, fixed the damage, spent a half-day figuring out why my signal was noisy and weak, installed a signal amplifier, and left everything working great (as it has since then, except for their system-wide periodic problems with on-demand services last year). They took off all installation charges and gave me a month or two of free service.
pbarach 03-22-08, 03:09 PM What a bunch of complete bull. No cards? That's a load of crap.
steve.fry@tivo.com
I think you meant steve fry @ some other domain <g>. And he never answered my (properly addressed) email about TWC's intention to start charging me for DVR service that I don't have and don't want.
edjrwinnt 03-22-08, 03:21 PM You need to call a senior customer service rep and file a complaint with TWC--they may decide to not charge any of their installation fees and give you a month or two of free service.
The sub-contractors vary in quality. When I had one out here to put in a new outlet, they drilled extra holes in the side of my house, didn't caulk anything at all, insisted that they had only black-covered coax and that TWC never supplied white-covered, and left me with an installation of such poor signal quality that I couldn't get decent internet service via cable modem and had a noisy TV picture.
After I complained, TWC sent out a supervisor and a helper (both employees) who apologized profusely, fixed the damage, spent a half-day figuring out why my signal was noisy and weak, installed a signal amplifier, and left everything working great (as it has since then, except for their system-wide periodic problems with on-demand services last year). They took off all installation charges and gave me a month or two of free service.
Thanks for the reply. I've never paid for installation charges and I've had them out here at least a half dozen times since they bought out Comcast. I tried to get something out of them just now but they would only offer me 2 for 1 movie channels for one year with one month free. I said no thanks.
Now they are scheduled to come out on the 31st of this month to bring me the 2nd cable box and the M-Card. Customer Service just told me that I would be getting a phone call back later today to get my one SA 8000 STB setup right. I won't hold my breath. I originally decided to get cable 2 weeks ago and I still don't have what I'm supposed to have and it'll be another week and a half before I do.
edjrwinnt 03-22-08, 03:55 PM Since I can't get my M-Card until a week from this Monday can ayone tell me if they've had any luck picking one up from a local Time Warner Office lately? Customer Service told me I could, and I told him that a year ago when I tried I could not. He put me on hold than came back and said that he would schedule another service call, but he didn't specifically say that the local office would still not give me one.
I know I'm reaching for straws here but I would like to get my TiVoHD setup sooner than later. There is no gurantee that the 2nd install will go any better than the first either.
hookbill 03-22-08, 03:58 PM My Time Warner Install Experience Today:
I have Life-Line Basic and all I wanted was Digital Cable with no premium channels. I also need a M-Card for my new TiVo-HD. My window of time for install was 8 AM to 10 AM. Here is a list of the events as they unfolded:
10:25 AM I call Time Warner to ask them where the cable guy is. TimeWarner says he'll be there soon, or he'll call you soon to let you know when he's going to be there.
11:15 - 11:30 AM Cable guy finally shows up. He's not an actual TimeWarner employee but a sub-contractor. Anyways, he reads off his work order what is needed for the install. He doesn't know what a m-card cable card is, nor does his boss know what one is. He doesn't even know what a regular cable card is! I laugh and ask if he at least brought me the two hi-def boxes. I go to install both of the boxes myself while he removes the blocker outside so I can get the digital channels. One cable box won't even power up. The other one works as far as I can tell. However, Dicovery, ESPN and all the HD non-premium channels besides the locals will not come in. Cable guy tells me to call to get them activated. Cable guy leaves.
Well it's almost 3:00 now and I still haven't gotten all the channels that I'm paying for and I've been cutoff twice on the phone. Both times I got cutoff talking to a technician. Each time I call there is a 25-35 minute wait and I'm on my 3rd try. The "Menu", "Guide", and the "OnDemand" button don’t work on the remote. I cannot use the "Guide" button on the STB either. The Firewire port doesn't work either. The 8000 HD box looks beat and it’s dirty.
I took a day off of work for this and now I have to take another day off to hope this will work the 2nd time. It took 2 cable guys plus my own time to ultimately get the cable card working myself a year and half ago. I ultimately cancelled the service because the rates went up too high. Recently I was able to get the 2nd fastest Road Runner (behind Turbo) plus all the digital channels for $68 a month, which I thought wasn't a bad deal for Time Warner so I jumped back in. Now I'm starting to regret my decision to get a TiVoHD and get back with Time Warner.
I can't believe that large company can be this incompetent and still charge the money that they do. I've had numerous other bad experiences too with mulitple installs of Roadrunner that didn't work, and cable boxes that I picked up from the local office that were not fully functional because no one bothered to check to see if they worked right when someone else dropped them off. Unbelievable!
I've never seen contracted TW people in this area. Can you tell us where you live? I know they use them in places like Los Angeles and such but I've never heard of them around here.
I tried to get an M card but nobody at the TW CSR's new what an M card was. I said fine, send two S cards. My appointment is on April 5.
Again it steve.fry@twcable.com. He's the big chief. Send an email.
hookbill 03-22-08, 03:59 PM Since I can't get my M-Card until a week from this Monday can ayone tell me if they've had any luck picking one up from a local Time Warner Office lately?I know I'm reaching for straws here but I would like to get my TiVoHD setup sooner than later. There is no gurantee that the 2nd install will go any better than the first either.
The answer for that is no.
hookbill 03-22-08, 04:35 PM I think you meant steve fry @ some other domain <g>. And he never answered my (properly addressed) email about TWC's intention to start charging me for DVR service that I don't have and don't want.
I'm sorry. steve.fry@twcable.com
hookbill 03-22-08, 04:46 PM edjrwinnt, I sent your experience to Steve Fry if you want to as well make sure he has your account number and or phone number.
I sure don't want a screw up like this.
Please realize that this is not TiVo's fault. I'll bet you are being serviced out of the Concord office and they are a bunch of idiots. I use to have the Macedonia office and they were great.
Can I ask you a couple of questions? When you first placed your order with the CSR did you:
1. Tell them you wanted 1 M card?
2. Tell them you wanted 2 cards?
3. Tell them what it was for?
I'm covering all my bases here, I haven't got time for a second call back and I would raise a fit if they didn't go immediately to get a second card. Maybe you did and it didn't work but I'd let them know that you will contact Steve Fry. The TW employees know who he is.
I'm really sorry you're having such a bad time. I've sent emails out to customer service, to Steve Fry, and I've checked on several occasions to make sure they have my order correct. I really believe that if you're proactive before install these problems can be avoided.
edjrwinnt 03-22-08, 05:33 PM Well nobody ever called me back from Time Warner but the HD vesions of Discovery, ESPN, ESPN2 and TNT are all coming in now. I don't get hardly any channels between 100 and 200 though like I used to before. The buttons on the remote work except "onDemand", but I see how to access that now. I was accustomed to the old Motorola 6412 interface where you pressed either channel 1 or pressed "onDemand". The firewire port doesn't work though, but I did have the customer service guy send out two more boxes. Isn't the 8000 SA boxed really out-dated anyways?
The only reason I got back in the game with Time Warner was for TiVoHD plus Indians and Cav's games in Hi-Def. I'm really considering just caneling the whole idea and living with life-line basic, and use TiVoHD with the OTA HD locals. I already get STO-HD via Qam right now but that could change when the channel change hits.
The cable guys have always been nice and I have nothing against them. The company is just screwed up. Customer sevice, the local cable office and the cable guys are just not on the same page at all with anything, and haven't been since Time Warner took over.
I live in North Ridgeville. Thanks hookbill for forwarding my experience. The real kicker is the customer service rep told me that they are so busy that they had to get sub-contractors! I guess people are accustomed to getting screwed over with cable so they live with it.
Ed
nickdawg 03-22-08, 05:50 PM To wrap up the Navigator/Tivo thing: Hookbill, you should change your signature. Instead of saying "SA8300", you should say "TW Navigator". A box is a box. I'm sure if we put Navigator on a Tivo box, it would still suck. Even the cartoon character tivo dude couldn't save it from Navigator. Or, if we put Tivo software on an 8300HD. Wonder how that would turn out?
Cathode Kid 03-22-08, 09:03 PM On closer inspection the existing card (an SA Powerkey), dated March 2006, has v1 firmware so this does not exactly boost confidence. Until I get the new cards, is there any way of forcing a firmware upgrade (preferably without head-end intervention) ?
Did you get a hardware version from a sticker on the card or from the diagnostic screen? A cablecard will normally compare the version of firmware it has against the version currently being advertised from the headend, and if it decides that it's outdated, it'll pull down the current version auto-magically.
hookbill 03-22-08, 10:16 PM To wrap up the Navigator/Tivo thing: Hookbill, you should change your signature. Instead of saying "SA8300", you should say "TW Navigator". A box is a box. I'm sure if we put Navigator on a Tivo box, it would still suck. Even the cartoon character tivo dude couldn't save it from Navigator. Or, if we put Tivo software on an 8300HD. Wonder how that would turn out?
I clicked on the link for passport that you have. I have to admit it's much better then SARA, I mean just the interface it obviously looks better. I also got a look at the Navagator interface and although I haven't used it I have to say it looks better then SARA.
I will make a slight change in my signature. Let's just say that I have a better idea now about why you liked Passport so much, and unless the Navigator software has alot of glitches like I've heard it doesn't look too bad.
I'll never understand why Adelphia went with SARA. I'm sure they had their reasons. (CHEAP) :)
Probably in time they will work those glitches out of the Navigator software and it will work pretty well.
nickdawg 03-22-08, 10:38 PM Interesting. I've actually looked at SARA and liked it. I pretty much know Passport is done, I've come to accept that.:( As far as meeting SDV and OCAP needs, SARA can do it and is better than Navigator. I would be OK with Time Warner deciding to go with SARA instead. Mystro/Navigator is some bastard child of Time Warner that has been around since the early 2000s. It is still full of glitches and bugs. AFAIK, SARA is more stable and has been around longer. I'll have to check out the SARA thread.
Just about all the bad you've heard about navigator is true. I've used the OCAP ODN version as well as the MDN(legacy box) version. So far the MDN version has been worse. EVERY menu has a delay because it has to load data. Every time it loads sata, the picture/sound blacks out for a few seconds. It even did it to me searching 6 hours ahead in the guide!:mad: It's on a bedroom TV, so it doesn't get much activity. Just from sitting from yesterday to now, it's messed up. The guide is blank and the channel banner says Loading.
Once my DVR gets downgraded, there may be another person on this forum jumping the Tivo bandwagon:D:D
hookbill 03-22-08, 11:01 PM Once my DVR gets downgraded, there may be another person on this forum jumping the Tivo bandwagon:D:D
OK we're probably already getting a few people upset but from what I see on Passport you simply had to type in a shows name to find it. With SARA you needed to know what day the darn show was on. And then there was the guide thing. In my area you could not program for first run only, and SARA is capable of doing that but we never got that info on our guide.
But as you're well aware the main reason I got rid of the SA 8300 is because it simply was unreliable. I don't know if that was because of the software, bad luck or whatever. I've stated before others have used it and never had the problems I did. Then again I've seen many that did.
I will say if you like your SA 8300 and it's reliable then keep it. If it records what you want when you want it to it would be a good basic DVR. In my case my first DVR was the D*TiVo so I always felt that the SA 8300 didn't compare yet I would have stayed with it if it just did the basic thing.
Now as you guys can see we are not bashing each other, we are simply discussing the differences in the software of the SA 8300 and our experience. I can understand how nickdawg feels, but I really think if he got a hands on with SARA he wouldn't be too happy.
Smarty-pants 03-23-08, 12:03 AM Awe... isn't that sweet. You guys are talking so civil to each other now. Are you going to start dating now or what? I liked the argueing better. This coffee talk crap is boring :D:D:D.
Smarty-pants 03-23-08, 01:28 AM This was posted here in the "deals" forum. Thought I'd pass it along for any of you Tivo users ;).
Free $5 for Tivo owners!
--------------------------------------------------------------------------------
I saw this on another site. I did it last night and it worked! $5 gift certificate to amazon.com. Use it towards your next movie purchase!
With your TiVo remote:
Press TiVo button
Scroll to "Showcases & TV Guide"
Select "Corolla the X"
Select "Get a $5 Amazon.com Gift Card"
Thats it! Easy $5 bucks!
hookbill 03-23-08, 08:38 AM This was posted here in the "deals" forum. Thought I'd pass it along for any of you Tivo users ;).
Free $5 for Tivo owners!
--------------------------------------------------------------------------------
I saw this on another site. I did it last night and it worked! $5 gift certificate to amazon.com. Use it towards your next movie purchase!
With your TiVo remote:
Press TiVo button
Scroll to "Showcases & TV Guide"
Select "Corolla the X"
Select "Get a $5 Amazon.com Gift Card"
Thats it! Easy $5 bucks!
Oh cool, that's either one free movie rental or five 99 cents specials!
hookbill 03-23-08, 09:04 AM Well nobody ever called me back from Time Warner but the HD vesions of Discovery, ESPN, ESPN2 and TNT are all coming in now. I don't get hardly any channels between 100 and 200 though like I used to before. The buttons on the remote work except "onDemand", but I see how to access that now. I was accustomed to the old Motorola 6412 interface where you pressed either channel 1 or pressed "onDemand". The firewire port doesn't work though, but I did have the customer service guy send out two more boxes. Isn't the 8000 SA boxed really out-dated anyways?
The only reason I got back in the game with Time Warner was for TiVoHD plus Indians and Cav's games in Hi-Def. I'm really considering just caneling the whole idea and living with life-line basic, and use TiVoHD with the OTA HD locals. I already get STO-HD via Qam right now but that could change when the channel change hits.
The cable guys have always been nice and I have nothing against them. The company is just screwed up. Customer sevice, the local cable office and the cable guys are just not on the same page at all with anything, and haven't been since Time Warner took over.
I live in North Ridgeville. Thanks hookbill for forwarding my experience. The real kicker is the customer service rep told me that they are so busy that they had to get sub-contractors! I guess people are accustomed to getting screwed over with cable so they live with it.
Ed
Ed, you confuse me sometimes. I didn't know anything about you having an SA 8000. Yes, the SA 8000 is suppose to be outdated however Inundated continues to use it and says he has no problems other then the basic interface, he's a TiVo person. How the heck did you end up with an SA 8000?
Also for some reason I could have sworn you were in Shaker Heights which is what I told Steve Fry. However you're actually an old Comcast customer. I know that because you said you had a Moto box. Anyway he wouldn't have any idea where you lived by your post. I still suggest you send an email yourself and let him know what area you are in.
You do realize that with HD TiVo you will not get On Demand, correct? There currently is no two way communication between the TiVo HD and headend so that won't work and even when they introduce the USB "dongle" I'm not sure that it will, although quite honestly I don't see why it wouldn't. But there does seem to be a discussion about that on the TiVo Forum and apparently the general consensus seems to be that On Demand won't work.
At least that's what I've heard. People from the TiVo forum report also the the TiVo forum over here so that's where I get my info.;)
edjrwinnt 03-23-08, 09:28 AM I guess the sub-contractors get the bottom of the barrell receivers. That's why the next guy coming out is bringing two more receiver for me to check out. The third one I will not keep and will go back.
Anyone that reads this thread, that needs Time Warner to come out to their house, should ask for a Time Warner only service person to save themselves a lot of grief. I would have, had I known Time Warner was using sub-contractors in my area.
I'm aware of the SDV issue. Thanks. I figured for $185 I wasn't out much on the TiVoHD if they dongle ends up being too expensive. I don't need Time Warner On Demand, I already have it for movies with VuDu.
hookbill 03-23-08, 09:28 AM nickdawg, you said that Navigator is a "child" of TW since 2000. I'll take your word for it but I could have sworn that I read that SA is the one who came up with it.
I didn't know TW was in the HD software design business and if they are, just who the heck did they hire to come up with Navigator?
Since you say you've seen SARA and you think it's better then Navigator I have to ask.
Is Navigator able to search for a show simply by typing in the name? It looked to me like passport could. SARA you had to at least know what day the show was on.
Or is Passport similar to SARA on the search feature? That to me was my number 1 complaint about SARA, software/interface. My other complaints are well documented.
Also and I understand you might not be able to answer this because it appears your Navigator box isn't working right but did you lose your "first run only" feature?
hookbill 03-23-08, 09:38 AM IAnyone that reads this thread, that needs Time Warner to come out to their house, should ask for a Time Warner only service person to save themselves a lot of grief. I would have, had I known Time Warner was using sub-contractors in my area.
When I was in the TiVo forum that was a big complaint. In the Los Angeles area they were sending subcontractors to do cable card installs. Nobody got it right until an actual TiVo rep came out.
On my order I asked for two cable cards. I requested only an experienced technician who has installed cable cards before.
I also put that in my note to Steve Fry. I told him there should be no excuse at this time why their techs should not be trained in how to install TiVo cable cards.
When I had my modem changed they actually came out and did an install after I contacted him instead of just shipping it UPS. I mentioned that if it is at all possible to send someone out after 6:30 pm anyday between now and my install that would be fine.
I have to admit, you've got me pretty nervous but we do live in two totally different areas so we will see what happens.
Mike_Stuewe 03-23-08, 12:10 PM had a question but it isnt valid anymore.
Smarty-pants 03-23-08, 12:27 PM Oh cool, that's either one free movie rental or five 99 cents specials!
Well, most people look at it as $5 off a product that you would have already purchased. Last time I checked, $5 was still good money. :);)
hookbill 03-23-08, 12:39 PM Well, most people look at it as $5 off a product that you would have already purchased. Last time I checked, $5 was still good money. :);)
Hey, I wasn't knocking it. I was serious. 5 bucks is 5 bucks, I'll take it.;)
Smarty-pants 03-23-08, 12:50 PM Hey, I wasn't knocking it. I was serious. 5 bucks is 5 bucks, I'll take it.;)
Oh.. ok then :D;)
Smarty-pants 03-23-08, 12:51 PM HAPPY EASTER TO EVERYONE!
(and if this religous holiday is not your bag, then hopefully you at least get an extra day off work this week ;))
smoti17 03-23-08, 01:47 PM Well, things seem more stable since the power cycle - Torchwood *much* more fun in all digital :-) Will dig for c/card hw rev level.
In the meantime, I'm holding back my skepticism that complaining to large corporations ever gets any results and composing a letter to Mr Fry. Does anyone know of an appropriate contact at TiVo I could copy it to ? Thank you Hookbill for all your advice - would be happy to copy my letter to you if you'd find that useful.
Something the installer said suggested he may have been a sub-contractor, but no evidence of this on any of the paperwork.
Smarty-pants 03-23-08, 01:52 PM Easy way to tell if the installer/tech is a TW employee...
Look at the vehicle he is driving. If it says Time Warner on the side, then he works for them, if not, then he is a sub.
hookbill 03-23-08, 01:59 PM Well, things seem more stable since the power cycle - Torchwood *much* more fun in all digital :-) Will dig for c/card hw rev level.
In the meantime, I'm holding back my skepticism that complaining to large corporations ever gets any results and composing a letter to Mr Fry. Does anyone know of an appropriate contact at TiVo I could copy it to ? Thank you Hookbill for all your advice - would be happy to copy my letter to you if you'd find that useful.
Something the installer said suggested he may have been a sub-contractor, but no evidence of this on any of the paperwork.
I don't think Mr. Fry ever reads these emails. But I do believe he has an admin assistant who does and sends it to the appropriate area.
I have on more then one occasion sent a letter to Mr. Fry and got a call back from a TW representative. When I complained about not having the correct modem for RR and what exactly does "shipped by ups in a few days" mean two days later I got a call from a guy who said he liked to come out and intstall my modem.
If you feel you're not getting results go to the boss. Hey, he doesn't want to hear this crap. And you know what goes downhill.:)
SteveMSU 03-24-08, 02:10 PM I'm trying to help a friend out who lives in Cleveland and can't seem to pick up CBS. He's got Dish Network and was able to map all the HD locals except CBS with quite high signal strength (I think he said 80% range). Yet no CBS. He only lives 6-7 miles from all the antennas (compass heading 180 degrees or so per Antennaweb.org).
Are there any inherent problems with receiving your CBS-HD, or is this just an anamoly where he should just keep trying new antennas and maybe even a Dish Network box.
Tim Lones 03-24-08, 02:16 PM Unless something happened very recently,,Dish doesnt offer HD locals in Cleveland..if by antenna, 19 has always been one of the weaker signals anyway
SteveMSU 03-24-08, 02:21 PM I should have been more clear. Since Dish hasn't offered the HD locals yet he's going OTA for the HD locals right now. I'll let him know about the possibly weak signal, I just can't believe that at 7 miles he's having so much trouble. Unfortunately he can't access the back of his TV to see if the issue is the tuner in the Dish DVR (ie try pulling it just with his TV).
Smarty-pants 03-24-08, 02:38 PM QAM on TW
Hey Tim:), please see post #12077.
http://www.avsforum.com/avs-vb/showthread.php?p=13439678#post13439678
Are you still getting WBNX-HD on TW via QAM? I'd appreciate any feedback/help.
Tim Lones 03-24-08, 02:44 PM I did a rescan last night..WBNX-HD was still there on 78-3
Smarty-pants 03-24-08, 02:51 PM I did a rescan last night..WBNX-HD was still there on 78-3
Thanks Tim. Sounds like I'm gonna need a truck-roll then.:rolleyes:
Michael P 2341 03-24-08, 03:06 PM I'm trying to help a friend out who lives in Cleveland and can't seem to pick up CBS. He's got Dish Network and was able to map all the HD locals except CBS with quite high signal strength (I think he said 80% range). Yet no CBS. He only lives 6-7 miles from all the antennas (compass heading 180 degrees or so per Antennaweb.org).
Are there any inherent problems with receiving your CBS-HD, or is this just an anamoly where he should just keep trying new antennas and maybe even a Dish Network box.
Your friend will need a VHF antenna for WOIO as well as WKYC. Even though they call themselves "CBS 19" their digital signal is on VHF ch 10. Thanks to an analog ch 10 out of Canada that will not be going away after Feb. 2009, they have to keep their power low.
If your friend is on the East side and on high ground, he may may be able to receive CBS via WKBN out of Youngstown. Their digital signal is on ch 41 and covers a large part of the Cleveland market. I can receive their digital signal 24/7 in Parma.
SteveMSU 03-24-08, 04:37 PM Your friend will need a VHF antenna for WOIO as well as WKYC. Even though they call themselves "CBS 19" their digital signal is on VHF ch 10. Thanks to an analog ch 10 out of Canada that will not be going away after Feb. 2009, they have to keep their power low.
If your friend is on the East side and on high ground, he may may be able to receive CBS via WKBN out of Youngstown. Their digital signal is on ch 41 and covers a large part of the Cleveland market. I can receive their digital signal 24/7 in Parma.
Thanks for the in depth response. I'm going to have him try a couple different antennas and signal amplifiers just in case, but he may just be SOL. I know Dish was supposed to get the HD Locals up soon for Cleveland, but with the launch failure I'm not sure where they stand any more.
Michael P 2341 03-24-08, 06:54 PM Thanks for the in depth response. I'm going to have him try a couple different antennas and signal amplifiers just in case, but he may just be SOL. I know Dish was supposed to get the HD Locals up soon for Cleveland, but with the launch failure I'm not sure where they stand any more.
Amplifiers may make things worse not better. Amplifiers tend to overload on the strong signals, so any benefit a weaker signal has is erased by the overload. You would have to be far away from any transmitter for an amplifier to work. Amps are broadband - they are not channel specific.
BTW: someone has posted that the Cleveland HD's are already uplinked at 61.5, just not yet turned on for customer's receivers. Even with HD's available on satellite, it will probably be limited to the "big 4" - no PBS CW or My Network (not that the last one has anything of consequence in HD).
Michael P 2341 03-24-08, 06:57 PM Man, the more I read about all the problems cable customers have the gladder I am to have Dish :D
Michael P 2341 03-24-08, 07:00 PM Here's the latest on Cleveland HD via Dish:
http://www.dbstalk.com/showthread.php?t=123730
hookbill 03-24-08, 07:33 PM Man, the more I read about all the problems cable customers have the gladder I am to have Dish :D
Don't believe everything you read. Remember, I have cable cards and when I have had a problem I got it rectified.
I forwarded edjrwinnt problem to Steve Fry and mentioned my concern about my own install on my new TiVo HD. I told him that I didn't have a lot of faith in their technicians and I didn't want an inexperienced tech coming out on the only day I had off to try and do an install. I got a call today from the Supervisor at the Concord office who handles my area. My install isn't suppose to be until Saturday April 5.
He said that he would be more then happy to send an experienced tech out with several new "M" cards to make sure that my TiVo HD worked tomorrow night at 7:00 pm. He wanted to know why I complained about his office in particular and I told him the one time I got a truck roll the tech had an attitude, didn't fix my problem so I refused to sign the work order and he told me I would get a call back. I didn't. So that's why he got the bad knock.
So apparently Mr. Fry forward that to him and said something like "I don't want to see this type of s**t again."
I told the supervisor who's name was Nick that I appreciated the personalized service and that if things went well I would also send a letter to Mr. Fry commending him for his service.
There's the old saying: The squeaky wheel gets greased.
If you're complacent and put up with bull pucky you'll just continue to get it.
Once again it's steve.fry@twcable.com.
Smarty-pants 03-24-08, 07:55 PM Don't believe everything you read. Remember, I have cable cards and when I have had a problem I got it rectified.
I forwarded edjrwinnt problem to Steve Fry and mentioned my concern about my own install on my new TiVo HD. I told him that I didn't have a lot of faith in their technicians and I didn't want an inexperienced tech coming out on the only day I had off to try and do an install. I got a call today from the Supervisor at the Concord office who handles my area. My install isn't suppose to be until Saturday April 5.
He said that he would be more then happy to send an experienced tech out with several new "M" cards to make sure that my TiVo HD worked tomorrow night at 7:00 pm. He wanted to know why I complained about his office in particular and I told him the one time I got a truck roll the tech had an attitude, didn't fix my problem so I refused to sign the work order and he told me I would get a call back. I didn't. So that's why he got the bad knock.
So apparently Mr. Fry forward that to him and said something like "I don't want to see this type of s**t again."
I told the supervisor who's name was Nick that I appreciated the personalized service and that if things went well I would also send a letter to Mr. Fry commending him for his service.
There's the old saying: The squeaky wheel gets greased.
If you're complacent and put up with bull pucky you'll just continue to get it.
Once again it's steve.fry@twcable.com.
Very nice Hook. A perfect example of how to "get stuff done".:)
smoti17 03-24-08, 09:23 PM Well, I sent e-mail to Steve Fry yesterday afternoon at the address Hookbill kindly provided. It was read at 7pm last night (Sunday), and at 09:30 this morning I had TWCNEO's Technical Ops Manager on the phone, who offered to send out a cablecard-experienced tech *tomorrow* with both M and S cards. And gave me his name and number. So that's pretty promising...
hookbill 03-24-08, 09:58 PM Well, I sent e-mail to Steve Fry yesterday afternoon at the address Hookbill kindly provided. It was read at 7pm last night (Sunday), and at 09:30 this morning I had TWCNEO's Technical Ops Manager on the phone, who offered to send out a cablecard-experienced tech *tomorrow* with both M and S cards. And gave me his name and number. So that's pretty promising...
Yes. It's not surprising. Many people may think that at President of TW NEO doesn't want to be bothered by this, and in fact they don't. Their managers send them their reports which all look good on paper, but when they get the real story it pisses them off. When company Presidents get the real low down then they come down on those who may be the problem. It causes an attitude adjustment.
Now it may be only temporary but I'll bet that you will see improved service when you need to make a call in the future. And if they don't do what they are suppose to, you know what to do now don't you.:)
The guy I spoke with really sounded surprised, like he had no idea that maybe his techs wern't doing the quality of service that he hoped they would be doing. And you know they don't want another forwarded letter from Mr. Fry.
Inundated 03-24-08, 10:28 PM hookbill, you are right, I do have an SA8000HD upstairs on the HD set...I've had it since before I even HAD an HD set :D It's old Adelphia issue.
I don't use it heavily, so I'm not a good judge...I've got maybe three or four regular shows, and I watch occasionally. The SARA interface is super clunky (one reason I don't use it much!). I don't know if TWC is gonna wipe it out with Navigator.
Remember when we were all kicking around why they were warning about recorded shows going away? I assume a SARA to Navigator update would do just that - wipe out the recorded shows, no? :) It would not be related to the digital channel lineup realignment, but to the software change...but no one, anywhere, seems to have figured that out yet!
mnowlin 03-25-08, 01:45 AM When the new lineup hit last week, they added the new HD channels (Food, A&E, Cinemax, etc.) For some goofy reason, I can't get any of the new ones on my Tivo. I thought it might be a CableCard issue - called TWC and talked to one of the dumbest reps I've run into... He asked if I could get the channels on my other boxes - told him I only have one HD set, and only the new HD channels were having problems. That didn't appear to sink in - he kept asking me to try the other boxes. (And the idea of having two CableCards in a single device completely blew his mind.)
He finally decided (?) it must be a signal strength problem. (Huh?) Whatever... Must be the world's funkiest signal problem to only affect the new channels.
The tech will be here on Friday. Time to take hostages...
burgher 03-25-08, 06:15 AM Man, the more I read about all the problems cable customers have the gladder I am to have Dish :D
Wow, the more I read about E*(Dish)the giddier I am about having D*!!!:D
hookbill 03-25-08, 07:31 AM The tech will be here on Friday. Time to take hostages...
This I'm sure is a headend issue and probably something needs to be changed in the signal. If you want to wait until this Friday and see what happens, OK but then you may have to go a whole weekend or longer without your full line up.
I would check your diagnostic screen: TiVo/Messages and Settings/Account and System Info/Diagnostic. Take a look at the video pids and pcr pids. Do they match? Is there any info even there?
Also I'll mention this to the guy coming out to my house tongiht and see if he can give me some info and get back to you. If you can get back to me with the Diagnostic info that would be helpfull.
hookbill 03-25-08, 07:39 AM Remember when we were all kicking around why they were warning about recorded shows going away? I assume a SARA to Navigator update would do just that - wipe out the recorded shows, no? :) It would not be related to the digital channel lineup realignment, but to the software change...but no one, anywhere, seems to have figured that out yet!
I remember those conversations, but I don't recall that they were on this thread.
I don't understand your theory on navigator being the elimination of DVR all together. That was suppose to be like every channel has an "On Demand" feature", and considering how poorly that works now I still don't see that in the near future.
Inundated, you are not suppose to start controversy around here. You are the calm voice of reason in the crowd. It's my job to jump up and yell and scream, speculate, and generally end up apologizing for my behavior. Not yours.:D
Himey67 03-25-08, 08:35 AM No changes yet here in New Phila/Dover that I know of.
The wait goes on ....
paule123 03-25-08, 11:03 AM Re the SA8000HD box - I'm really surprised they are still installing those. I would be VERY surprised if you got firewire working at all on that box -- one of the reasons I had Wide Open West trade out my SA8000HD for an SA8300HD was because firewire was never going to be enabled on the 8000. Even on the 8300 firewire is a mixed bag and not what I would call reliable.
I also remember a lot of problems with DVI/HDCP on the 8000. The 8300 solved those.
smoti17 03-25-08, 01:48 PM Latest on my TiVo HD cablecard install. Clueful TWC guy who had clearly been around many blocks on c/card installs showed up on time with at least two each of M and S cards. Various battles ensued, including people at the end head end hanging up on my installer as soon as the word "cablecard" was mentioned (!), the cards not being "staged", and some issues with OOB communication, resolved by the master head-end. It also seems that cards should be able to download the channel map for clear QAM channel tuning before they are authorized, but don't always do so.
Anyway, 2.5 hours later I had a working M card setup, only thing remaining was to run guided setup for the TiVo again so it realized it could now do dual tuner stuff.
I'm now pretty happy, TWC's escalation path clearly works and there are patient persistent clueful people there who care, once you track them down. The installer said to contact him directly if there were any problems arising from the channel change. I have names and phone numbers if others having problems would like them. Thanks again, Hook !
Too bad all my digital recordings so far are copy-protected so I can't move them to my Series2 or laptop, though :-(
Michael P 2341 03-25-08, 01:55 PM Wow, the more I read about E*(Dish)the giddier I am about having D*!!!:D
At least we have a choice in providers and that choice creates competition to the Cable and (soon to be) telco providers.
No matter how you get your programming we all win thanks to competition.
hookbill 03-25-08, 03:15 PM Anyway, 2.5 hours later I had a working M card setup, only thing remaining was to run guided setup for the TiVo again so it realized it could now do dual tuner stuff.
I'm now pretty happy, TWC's escalation path clearly works and there are patient persistent clueful people there who care, once you track them down. The installer said to contact him directly if there were any problems arising from the channel change. I have names and phone numbers if others having problems would like them. Thanks again, Hook !
(
Your very welcome. I hope mine doesn't take that long tonight.:)
pbarach 03-25-08, 03:49 PM I re-sent my email message to Steve Fry (previously sent on 3/5 with no response). I got a call the following day from someone who resolved the problem (i.e., they agree not to charge me for the DVR feature on my 8300HD, which I never ordered and which is turned off). They will call me whenever they get an HD box in stock that doesn't have the DVR feature and I can exchange the equipment at that time.
So does anybody know what HD box TWC has for former Adelphia customers in NE Ohio that doesn't have DVR in it?
Thanks again to hookbill for providing Fry's email address.
hookbill 03-25-08, 07:45 PM I re-sent my email message to Steve Fry (previously sent on 3/5 with no response). I got a call the following day from someone who resolved the problem (i.e., they agree not to charge me for the DVR feature on my 8300HD, which I never ordered and which is turned off). They will call me whenever they get an HD box in stock that doesn't have the DVR feature and I can exchange the equipment at that time.
So does anybody know what HD box TWC has for former Adelphia customers in NE Ohio that doesn't have DVR in it?
Thanks again to hookbill for providing Fry's email address.
They just took one out of my house 15 minutes ago.:) My cable cards are installed and it took them about an hour and 15 minutes. It was the SA 3250, I looked it up on the internet.
And again your welcome.
pbarach 03-26-08, 04:45 AM They just took one out of my house 15 minutes ago.:) My cable cards are installed and it took them about an hour and 15 minutes. It was the SA 3250, I looked it up on the internet.
And again your welcome.
The SA3250 doesn't have HDMI, according to the SA website--that's what they took out of your house?
hookbill 03-26-08, 07:14 AM The SA3250 doesn't have HDMI, according to the SA website--that's what they took out of your house?
Correct, it did not have HDMI and it had an inactive DVI. I was using component cable.
I don't think TW, or al least old Adelphia ever had a HD box of any type that had HDMI until the SA 8300 was released. Even the SA 8000 had DVI and when I had one it was inactive and my understanding was they had no plans to activate it as the SA 8300 was replacing it with HDMI.
hookbill 03-26-08, 07:31 AM NON S3/HD TiVo people may skip this unless you're thinking of getting a S3 or HD TiVo:
I'm going to post this on The TiVo S3 thread as well but I did notice a couple of problems that these guys had that I picked up on and cut down on install time.
The first problem is a well known one. The tech, with both of them looking at the screen and myself still read off the card ID number incorrectly off the screen. He wrote it down correctly but kind of lost his place when he paused to take a breath and repeated a zero. I caught it and at first he said know but I repeated exactly what I heard him say and he re-thought it and told the person on the phone, "lets start this one over."
The second and probably most time consuming problem they have is their inability to navigate on the TiVo. They wern't sure what screens had what information or how to get there. Now since my wife let them in she never gave them the install sheet but I'm not sure even that would help because we just know where the screens are at. At least previous TiVo owners are.
So I operated the remote and when they asked for something I went to the screens for them. They said that was a big help.
Another problem they are running across is what they say is "different software in different TiVo's." Probably true if you have them install on the same day you get a TiVo. I don't think most people do that but I showed them that the software for my HD TiVo was exactly the same as the S3, in fact it states on the system and information screen: Platform: S3.
So watch them carefully and help if you can with the navigation. They will appreciate it.
2PuttChuck 03-26-08, 09:37 AM I just got a new HD only box in Canton last week (no DVR), and it is an SA 4250HDC. It has HDMI, USB, S-video ouputs, etc.
hookbill 03-26-08, 09:41 AM I just got a new HD only box in Canton last week (no DVR), and it is an SA 4250HDC. It has HDMI, USB, S-video ouputs, etc.
Is the HDMI active?
2PuttChuck 03-26-08, 10:29 AM Yep - HDMI is active.
nickdawg 03-26-08, 12:11 PM I just got a new HD only box in Canton last week (no DVR), and it is an SA 4250HDC. It has HDMI, USB, S-video ouputs, etc.
Wow, that must be the first non-DVR box that is HDMI capable. Great info, I might be getting one of those. Next month I'm dumping the old Pioneer SD box in the bedroom for an HD box.
smoti17 03-26-08, 09:33 PM The non-DVR HD box I've been using up until now is also a SA 3250HD. It has a DVI output which seems to interoperate with HDMI fine, though when the HDMI is active it disables the component output.
TiVo HD cablecard stuff has been stable, but I've been looking into this copy-protection business. It seems that pretty much every channel in the digital basic package has the CCI byte set to 0x02, a fairly draconian setting which basically means that once you have recorded a programme, unlike with analog recordings of the same content on a Series 2 TiVo, you can't copy the content to a computer or even another TiVo :-( This seems excessive - are people seeing this in other TWC locations ? What about the new digital expanded basic lineup ?
Inundated 03-26-08, 10:06 PM I don't understand your theory on navigator being the elimination of DVR all together.
OK, maybe I'm confused here...is Navigator a non-DVR-only interface? I thought it worked with both DVR and non-DVR boxes, much like SARA.
Inundated 03-26-08, 10:09 PM Still on the old lineup here in ex-Adelphia-land.
A relative of mine is a workerbeetype for TWC, and says he thought he heard April/May (!) for the Adelphia end of things to switch. He didn't seem sure of the date, tho. My gut tells me they wanna be done with this by April 1st or so.
hookbill 03-26-08, 10:17 PM OK, maybe I'm confused here...is Navigator a non-DVR-only interface? I thought it worked with both DVR and non-DVR boxes, much like SARA.
Now I'm confused. It works just like any other DVR. You watch live TV, or you record and watch later. What do you mean "non DVR boxes"? Are you saying you could take a STB and hook it up to the SA 8000? That's news to me. And why would you since it records and displays on it's own?
Navagator is simply another version of DVR software, like SARA and Passport only from what I am hearing it's very buggy. nickdawg seems to think SARA works better and if that's the case I feel real bad for people getting that software.
hookbill 03-26-08, 10:21 PM TiVo HD cablecard stuff has been stable, but I've been looking into this copy-protection business. It seems that pretty much every channel in the digital basic package has the CCI byte set to 0x02, a fairly draconian setting which basically means that once you have recorded a programme, unlike with analog recordings of the same content on a Series 2 TiVo, you can't copy the content to a computer or even another TiVo :-( This seems excessive - are people seeing this in other TWC locations ? What about the new digital expanded basic lineup ?
No, that's not true. Copy 0x02 means copy once no transfer and the digital line up doesn't have that. The HD lineup that is beyond local broad cast does, but I don't think that includes ESPN. I'll double check that though. This may be true however for Premium Digital channels.
Edit: Upon further review.....
Yes, it looks like every digital channel with the exception of local HD is now set CCI: 0X2. That's not only wrong, it's illegal.
I'm going to send a vm to someone at head end at TW about this. If I don't get a satisfactory answer, I will follow up with TiVo. These recordings should not be on "copy once". I don't know when they changed this but this isn't going to fly.
And for what it's worth I've read that HDnet has said they do not want copy protection on their broadcast as well. Wish me luck with this one.
dleising 03-26-08, 11:25 PM We have a non-DVR box that has been "Navigator'd", it's okay I guess. Our 8300HD is still Passport. Why is TW really giving everyone Navigator anyway?
Smarty-pants 03-26-08, 11:25 PM No, that's not true. Copy 0x02 means copy once no transfer and the digital line up doesn't have that. The HD lineup that is beyond local broad cast does, but I don't think that includes ESPN. I'll double check that though. This may be true however for Premium Digital channels.
Edit: Upon further review.....
Yes, it looks like every digital channel with the exception of local HD is now set CCI: 0X2. That's not only wrong, it's illegal.
I'm going to send a vm to someone at head end at TW about this. If I don't get a satisfactory answer, I will follow up with TiVo. These recordings should not be on "copy once". I don't know when they changed this but this isn't going to fly.
And for what it's worth I've read that HDnet has said they do not want copy protection on their broadcast as well. Wish me luck with this one.
Good luck Hook... God speed .;)
hookbill 03-27-08, 07:19 AM Good luck Hook... God speed .;)
I appreciate that. You know sometimes I feel like I'm the local watch dog of TW. Well, it's not that it's just me it's for most everybody. This copy protection would also prevent regular Tivo users who have a digital box and TiVo (yes, there are people who still have those) from doing transfers as well on their digital channels. And since TW doesn't offer that for their own boxes I guess it doesn't hurt them but in theory this should be possible. Some day.
Anyway I made a call at 11:00 last night to my contact. I'm not sure how big this person is on email and the email address I have is incorrect. I got it from a tw CSR a long time ago but all of our communication has been done by phone. However with me working full time and I'm out of the house early and don't get home until around 6:45 it's really the only way to go.
This person has always been helpful on things like this. She freed up MOJO at one time it was on copy never, for some unknown reason. But every digital channel being copy once? I don't think so.
FYI those with TiVo HD or S3 TiVo's you can see this at TiVo/Settings/System Information/Diagnostics. Scroll down until you see CC Byte: XX (usually 00 on HD locals and analog stations). It should be at the very highest 01 and I'm not sure if that's correct, I think since most of the stuff they show on the digital channels are old shows it should also be 00.
Anyway, I'll start with my contact. If that fails I'll get TiVo involved and perhaps Mr. Fry but in this instance I don't know if he could help me on this. I think my headend person is my best resource.
smoti17 03-27-08, 09:39 AM Thanks again Hook, and good luck ! I have asked BBC America what their position is on the CCI btye setting, and once I have their answer I'll try calling the TWCNEO Technical Operations Manager who's been calling me to make sure my CableCard install went okay.
mgd6912 03-27-08, 11:39 AM I have 2 TWC boxes and about 3 other TV's i just plug into the cable outlet from the wall and get "basic" cable for them. Now my question is, in Feb09, when all the analog signals go away, will I need to get one of those converter boxes for the 3 tv's i just plug into the cable outlets or not?? Thanks!
Smarty-pants 03-27-08, 11:48 AM I have 2 TWC boxes and about 3 other TV's i just plug into the cable outlet from the wall and get "basic" cable for them. Now my question is, in Feb09, when all the analog signals go away, will I need to get one of those converter boxes for the 3 tv's i just plug into the cable outlets or not?? Thanks!
If your TVs are analog only... if they do not have built in digital tuners, then yes, you will need an external digital tuner to receive signals. Although, I have heard RUMOR that TW will be taking the digital signals and converting them to analog for the customers that still want that service... time will tell.;)
hookbill 03-27-08, 12:00 PM Thanks again Hook, and good luck ! I have asked BBC America what their position is on the CCI btye setting, and once I have their answer I'll try calling the TWCNEO Technical Operations Manager who's been calling me to make sure my CableCard install went okay.
I got a call back at 8:30 this morning from my contact at headend. They are looking into what happened. I called back and asked her to look into the HD channels like ESPN, TNT, and TBS. Since they are 0x00 on the analog side, how come not on the HD side? I also mention that HDnet is another channel that has said they have not told cable companies to restrict their broadcast.
hookbill 03-27-08, 12:05 PM If your TVs are analog only... if they do not have built in digital tuners, then yes, you will need an external digital tuner to receive signals. Although, I have heard RUMOR that TW will be taking the digital signals and converting them to analog for the customers that still want that service... time will tell.;)
Not a rumor. The signal comes in on a trunk line in analog form to TW. If you have a digital box it will upgrade it to digital (local channels), which is why the signal doesn't look as good as say something that is in the over 100 channels.
terryfoster 03-27-08, 12:22 PM I have 2 TWC boxes and about 3 other TV's i just plug into the cable outlet from the wall and get "basic" cable for them. Now my question is, in Feb09, when all the analog signals go away, will I need to get one of those converter boxes for the 3 tv's i just plug into the cable outlets or not?? Thanks!
You WILL NOT need a converter box for those other 3 TVs until sometime after 2012 unless TWC goes to an all digital lineup before that time (which is not currently rumored to be happening).
http://arstechnica.com/news.ars/post/20070912-fcc-to-cable-you-must-support-analog-tvs-until-2012.html
Inundated 03-27-08, 05:13 PM We have a non-DVR box that has been "Navigator'd", it's okay I guess. Our 8300HD is still Passport. Why is TW really giving everyone Navigator anyway?
Because it's their new standard? :D
THAT was my confusion, hookbill. I didn't know if Navigator was a new DVR interface, or if it was a new interface for all the digital boxes. Sounds like the latter.
And then my earlier message comes into play...on the DVR side (like on my SA8000HD), a Navigator update would presumably clobber my existing recordings on the SARA interface.
That's why TWC is giving instructions on the new lineup site on saving stuff off. I do actually have some stuff on the 8000 going back a ways, but I haven't watched it in a couple of years, so if I don't get into gear, my loss. I don't think there's anything VITAL that I don't have sitting on the TiVo (like "Invasion: Iowa" perhaps? :D) which isn't in HD anyway.
edjrwinnt 03-27-08, 11:21 PM I'm confused as to what HD box Time Warner will give me on my next install next week. I'm supposed to get a HD box and I told them that I do not want to pay for DVR features and they agreed that I wouldn't have to.
It's no big deal either way because I'll be using my HTPC and my TiVoHD. However, I would like to know that I am getting the latest box for OnDemand if I choose to use that feature. I'm not sure I like the way OnDemand is setup from the SA 8000 HD box I have right now. Plus, I would like to have the capabiltiy to use firewire.
pbarach 03-28-08, 06:48 AM I'm confused as to what HD box Time Warner will give me on my next install next week. I'm supposed to get a HD box and I told them that I do not want to pay for DVR features and they agreed that I wouldn't have to.
It's no big deal either way because I'll be using my HTPC and my TiVoHD. However, I would like to know that I am getting the latest box for OnDemand if I choose to use that feature. I'm not sure I like the way OnDemand is setup from the SA 8000 HD box I have right now. Plus, I would like to have the capabiltiy to use firewire.
What box you get might depend on what TWC area you live in. I'm a former Adelphist in metropolitan Cleveland, and TWC told me that there is a three-month waiting list for non-DVR boxes that do HD conversion. So they have agreed (after I sent two email letters to Steve Fry--thank you, hookbill) to let me kep the SA8300HD box that I have had for a long time and not make me pay the additional $7/month for the DVR feature that isn't turned on.
So, what area do you live in? And please tell us what box you get when it arrives...
rick490 03-28-08, 08:48 AM We might just as well get used to the fact that we will all be navigatored very soon. My friend in Green received the attached letter this week, along with a brochure on Navigator.
nosey313 03-28-08, 09:15 AM Looking through the FAQs on the mytwcnavigator site, I se this...
How can I access the amount of space left on my DVR?
This version of the TWC Navigator™ does not provide an alert that shows the amount space left on your DVR. The Recording Log will let you know that the show failed to record due to lack of available space. You will then need to delete some shows to make space for new recordings.
That's just retarded. You won't know until AFTER you miss recording a program. Prettier interface does not equal intelligent design.
paule123 03-28-08, 10:16 AM I'm confused as to what HD box Time Warner will give me on my next install next week. I'm supposed to get a HD box and I told them that I do not want to pay for DVR features and they agreed that I wouldn't have to.
It's no big deal either way because I'll be using my HTPC and my TiVoHD. However, I would like to know that I am getting the latest box for OnDemand if I choose to use that feature. I'm not sure I like the way OnDemand is setup from the SA 8000 HD box I have right now. Plus, I would like to have the capabiltiy to use firewire.
Personally, I gave up on getting firewire to work with my Windows XP based PC, but when I was researching it, the non-DVR SA boxes seemed to have better firewire support. i.e., the SA4250HD would be the box to get for firewire, not the 8300HD and certainly not the 8000HD.
Edit: Just wondering what all this Navigator-ing will do to firewire support .... Totally different firmware, right? I remember it took forever for SA to get firewire working with SARA. Have no idea if firewire works with this "Navigator"
paule123 03-28-08, 10:35 AM edjrwinnt - this info may be helpful to you (my emphasis added in bold), and hookbill - note the copy protection info at the bottom ...
From:
http://www.timewarnercable.com/easterncarolina/products/cable/firewire.html
What is IEEE 1394 or “Firewire?”
IEEE 1394 is a high-speed digital video/audio and data interface technology adopted by the Institute of Electrical and Electronics Engineers (IEEE). Also known in the computer industry as “FireWire”, IEEE 1394 supports the secure output of high definition content over the 1394 interface to downstream devices, such as TVs, DVRs, D-VHS recorders and other devices that have a compatible 1394 input.
What is Time Warner Cable required to do to support 1394?
Effective April 1, 2004, Time Warner Cable can replace any leased high definition box, which does not include a functional 1394 interface, with one that includes a functional 1394 interface. This new box is a special version of the Scientific Atlanta 3250 HD box and must be requested by name.
What type of HD set top boxes will support 1394?
The only HD set top box with a functional 1394 port is the SA 3250 HD (Version 2.1). This is a special HD box and should not be confused with the currently deployed SA 3250 HD.
What else should you be aware of regarding 1394?
There are some inherent technical limitations on the functionality supported by the 1394 interface.
* Interactive Program Guide - As a result, using 1394 to connect to display or recording devices will not be able to access the Programming Guide and On Demand services.
* Analog Channels - Further, because the 1394 interface is solely a digital link, and the HD box does not include a digital encoder, customers using 1394 will not have access to any channels on the analog tier.
Emergency Alert Signals (EAS) - Lastly, HDTV television sets will not display formatted EAS messages over the 1394 interface. In addition, there are a number of HDTV television sets that do not support the capability of switching to analog inputs to display the EAS message. Such TV sets are not compliant with a specification recommended for their construction, and, as such, will not receive any content over the 1394 interface. Even sets that are constructed in accordance with the recommended specifications will need, in addition to the 1394 connection, separate component or composite analog connections.
I’m interested in the SA3250 with 1394 functionality. What do I need to do?
A5. All customer requests will be handled by calling 1-866-4-TWC-NOW (1-866-489-2669). Also, all installations will require a Time Warner Cable representative to install the box.
Technicians will not connect a 1394-enabled set top box to anything other than a television or display/monitor.
Other Useful Information
1394 is a digital interface, and as such, Time Warner Cable is obligated to protect content on that output from certain types of copying. We have used the industry standard “Digital Transmission Content Protection” (DTCP) protocol to protect content passed over the 1394 interface from unauthorized copying.
DTCP protects the 1394 output, but allows certain copies of content to be made. You may make unlimited copies of free over-the-air broadcast content, one copy only of content shown on Basic and Standard service (including premium services and Premiums On Demand), and no copies of On Demand or Pay-Per-View content. This may change in the future.
paule123 03-28-08, 10:43 AM Also found this over in the TWC Navigator thread:
http://www.avsforum.com/avs-vb/showthread.php?p=13408311#post13408311
My HD 3250 box stopped working on 3/13/2008 after TWC ran a major update on their software/firmware. Here's what I FINALLY got from them:
At this present time, Time Warner Cable does not provide support for the USB, SATA, Firewire, HDMI, or DVI ports. Some of the ports on the digital boxes are active and can be used. Time Warner Cable can not help with the setup or installation of the following ports USB, SATA, Firewire, HDMI, or DVI ports; currently Time Warner Cable only support the setup and installation of composite, component, S-Video, and coax cable. If you have any questions feel free to contact your local Time Warner Office between hours of 8am to 8pm Monday through Saturday for Sales and Billing and Technical Support is open 24 hours a day / 7 days a week.
Thank you for contacting Time Warner Cable.
paule123 03-28-08, 10:47 AM ''At this time, AT&T U-verse is not offering SportsTime Ohio in HD,'' said Bob Beasley, an AT&T spokesman. ''However, we are always looking for opportunities to expand our already long list of HD. . . . Meanwhile, we will continue to offer STO as part of our standard-definition lineup.''
http://www.ohio.com/news/top_stories/17077556.html
Before the
Federal Communications Commission
Washington, D.C. 20554
In the Matter of
Carriage of Digital Television Broadcast
Signals: Amendment to Part 76 of the
Commission’s Rules;
Implementation of the Satellite Home
Viewer Improvement Act of 1999:
Local Broadcast Signal Carriage Issues and
Retransmission Consent Issues
CS Docket No. 00-96
CSR-5978-M
SECOND REPORT AND ORDER, MEMORANDUM OPINION AND ORDER,
AND SECOND FURTHER NOTICE OF PROPOSED RULEMAKING
Adopted: March 19, 2008 Released: March 27, 2008
To be phased in over 4 years...
Read the entire R&O here:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-86A1.pdf
''At this time, AT&T U-verse is not offering SportsTime Ohio in HD,'' said Bob Beasley, an AT&T spokesman. ''However, we are always looking for opportunities to expand our already long list of HD. . . . Meanwhile, we will continue to offer STO as part of our standard-definition lineup.''
http://www.ohio.com/news/top_stories/17077556.html
Yuk! Who watches SD these days?!
With STO-HD and the Indians going 100% HD this year, I am especially excited for the upcoming '08 season.
Go Tribe!
edjrwinnt 03-28-08, 11:20 AM Thanks for the firewire info paule123. At this point I'll take what I can get and firewire isn't mandartory, especially since I will not have premium movie channels. I forgot that they told me that I would be getting a PVR box too since there is back log on the non-HD PVR boxes, and customer service also told me that I won't be charged for the PVR service. I just want my TiVoHD to work. I originally didn't even want a Time Warner STB, but they included it with the package that they gave me at a decent price.
Now I just have to hope the install goes smoothly on Monday. If it doesn't I'm tempted to just tell the cable guy to take all his equipment back and put me back at Life Line Basic. I guess I could live without the CAV's and Indians in HD and save the $28 a month at that point.
MediaObsessions 03-28-08, 12:34 PM When the new lineup hit last week, they added the new HD channels (Food, A&E, Cinemax, etc.) For some goofy reason, I can't get any of the new ones on my Tivo.
I have the same problem in Uniontown (Canton area) as well. TiVo S3, 2 S-Cards. I also cannot tune the digital version of Headline news. After a few attempts at Customer Service, where they told me to wait it out the first time and basically reseat my cards the second time (what a joke) a sent our good buddy Steve Fry an email this morning. I am convinced this is a headend problem. mnowlin, please update us when your tech leaves today.
Also-- hookbill-- any update on the CCI byte changes? I am affected with that problem here too.
......Emergency Alert Signals (EAS) - Lastly, HDTV television sets will not display formatted EAS messages over the 1394 interface. In addition, there are a number of HDTV television sets that do not support the capability of switching to analog inputs to display the EAS message. Such TV sets are not compliant with a specification recommended for their construction, and, as such, will not receive any content over the 1394 interface. Even sets that are constructed in accordance with the recommended specifications will need, in addition to the 1394 connection, separate component or composite analog connections.
.........
This alone would be worth 1394 Firewire! :)
If it blocked the stupid weather and school closing alerts as well I'd be in heaven! :D
mgd6912 03-28-08, 03:41 PM ESPN News is suppose to be in HD this Sunday at 8am. My question is this: Will TWC have a new "HD" channel number or will the old channel just be in HD? I wonder if TWC will even carry ESPN NEWS in HD.
jtscherne 03-28-08, 03:51 PM At this point, I highly doubt that they'll add it right away. Not even Directv or Dish have announced that they'll have it at launch.
Does anyone know whether TWC has added WBNX-HD on QAM in the North Canton area ? I have done several re-scans over the last several weeks and still do not see it.
Smarty-pants 03-28-08, 04:10 PM Does anyone know whether TWC has added WBNX-HD on QAM in the North Canton area ? I have done several re-scans over the last several weeks and still do not see it.
I have been strugling with that notion myself. I had it here last week, but for only ONE DAY. A couple people in Louisville and Canton reported having it, so I did a scan and found it, but then it was gone. I think they must be still working on it. I live over where Canton, N.Canton, and Louisville come together. You could call them and ask, but I'm sure you'll just get some "canned" response. I guess we just need to be more patient and wait and see...
MediaObsessions 03-28-08, 04:32 PM 1st--WBNX is in QAM at my house near N. Canton on 78.3.
2nd--I received a call from a TWC area manager and they fixed a "coding issue" at the headend. I now have all the new HD channels. The email to Steve Fry worked. And very quickly. BIG thanks to hookbill.
nickdawg 03-28-08, 08:32 PM Question for anyone with a Dolby 5.1 Surround receiver(connected w/ Digital Audio or Optical)
I've noticed on WBNX-DT there is no sound coming out of the rears. The station says it is Dolby 3/2.1, yet sound only comes out of the center, L and R. It's not my equipmentm since the speakers work on other channels. It must be an affiliate or network issue. Maybe Time Warner? Anyone get WBNX OTA??
jtscherne 03-28-08, 11:26 PM I get it OTA. It's showing 5.1 on my receiver, but it seems that the sound coming through is basically mono (center speaker only).
Question for anyone with a Dolby 5.1 Surround receiver(connected w/ Digital Audio or Optical)
I've noticed on WBNX-DT there is no sound coming out of the rears. The station says it is Dolby 3/2.1, yet sound only comes out of the center, L and R. It's not my equipmentm since the speakers work on other channels. It must be an affiliate or network issue. Maybe Time Warner? Anyone get WBNX OTA??
hookbill 03-28-08, 11:31 PM I get it OTA. It's showing 5.1 on my receiver, but it seems that the sound coming through is basically mono (center speaker only).
Yes, if it isn't in HD, like "Celebrity Apprentice" it sounds like 3.1. Now HD shows are OK but sometimes I have to crank the back speakers up a bit.
Now I record Survivor on WOIO HD but that has real dobly 5.1, even though not in HD. Cops on FOX 8 is another one that shows 5.1 but truly is only 3.1
mnowlin 03-29-08, 01:47 AM I have the same problem in Uniontown (Canton area) as well. TiVo S3, 2 S-Cards. I also cannot tune the digital version of Headline news. After a few attempts at Customer Service, where they told me to wait it out the first time and basically reseat my cards the second time (what a joke) a sent our good buddy Steve Fry an email this morning. I am convinced this is a headend problem. mnowlin, please update us when your tech leaves today.
Before leaving for work this morning, I checked again, and the channels still weren't coming in. When the tech (an older guy who gave me the impression he had been with TWC for many years) arrived, I described the problem, punched up FoodHD to show him - it came in perfectly, as did the other "missing" channels. My best guess (he agreed) was that they did something to the S-cards before sending him out. The only quirk I'm still seeing is Starz HD; it always tunes in on the 6xx channel, but is intermittent on the 4xx channel. Unfortunately, he had already left when I noticed this. I'll give it a day or two and see if the problem goes away.
I pulled up the signal strength meter on the Tivo and went through ALL of the channels - the lowest I saw was around 95%. SNR was right where it should be. He hooked up his signal meter and tested - said that the incoming signal looked pretty close to perfect.
A few comments he made worth mentioning:
1. The Tivo seemed to lock on tuned HD channels notably faster than the TWC boxes - the picture appeared about a second (or slightly more) faster than it does on the TWC equipment.
2. When he runs into an installed SA8300HDC, he basically tries to make it goof up. If it even burps a little, he pulls the thing and replaces it with (insert forgotten model number here). Seems the more experienced techs have figured out how bad the 8300HDC is, even if TWC won't publicly admit it.
3. He flipped around the HD channels for about 15 minutes and commented about how good the picture looked. "I haven't seen any pixelation at all." (He sounded surprised.)
mnowlin 03-29-08, 05:26 AM 2nd--I received a call from a TWC area manager and they fixed a "coding issue" at the headend. I now have all the new HD channels. The email to Steve Fry worked. And very quickly. BIG thanks to hookbill.
Interesting... Additional evidence that the CSR who claimed my problem was low signal strength didn't have a clue, and I was right when I told him it was likely a CC issue.
hookbill 03-29-08, 10:01 AM Interesting... Additional evidence that the CSR who claimed my problem was low signal strength didn't have a clue, and I was right when I told him it was likely a CC issue.
Once again, it's steve.fry@twcable.com.:)
And I think I already said it was something with headend not giving the correct signal.
hookbill 03-29-08, 02:14 PM Those of you in the Cleveland suburb or Cleveland area who have not had their lineup changes I've got a little info for you. If they do the changes and your lineup has not changed, which hopefully won't happen, you can fix it by doing guided set up, zip 44202 and select Franklin.
TiVo actually gave me a call back and Tribune Media is making that recommendation if something happens before they change it. Right now they still are showing only the old list of channels.
As far as the digital copy issue, I haven't heard back from my contact at TiVo and I don't want to be too pushy so I want to give her some time. I do know however that TiVo says if they decide to keep that copy code on there (0x02) there is nothing that TiVo can help us with on it, which IMHO really sucks.
Question: If you can get ESPN,TBS, and TNT copy free on analog then why the hell not for HD?
And for those of you reading who don't have TiVo's it's not that we can't record the shows, we just can't move them from one TiVo to another or to our computers.
edjrwinnt 03-30-08, 11:01 AM Can anyone tell me how to have the Time Warner SA 8000 HD receiver output through the S-Video port instead of the component video port? Right now I have it on a old Sony non-HD TV and I'm trying to set this up without having to move it back to the HDTV and going into the setup screens.
Cathode Kid 03-30-08, 12:24 PM Can anyone tell me how to have the Time Warner SA 8000 HD receiver output through the S-Video port instead of the component video port? Right now I have it on a old Sony non-HD TV and I'm trying to set this up without having to move it back to the HDTV and going into the setup screens.
I believe you'll have to set the box into SD mode to get the S-video port to light up, so you'll have to go through the box's setup screen.
dleising 03-30-08, 04:12 PM Can anyone tell me how to have the Time Warner SA 8000 HD receiver output through the S-Video port instead of the component video port? Right now I have it on a old Sony non-HD TV and I'm trying to set this up without having to move it back to the HDTV and going into the setup screens.
I have a Slingbox hooked up into our SA8300HD via the S-Video port. It was already activated for me, I didn't have to do anything. One thing I found interesting is that the box down-converts the HD channels so an SDTV can at least watch them through the S-Video port. I can watch HD through the S-Video and the Component at the same time.
paule123 03-30-08, 04:18 PM I have a Slingbox hooked up into our SA8300HD via the S-Video port. It was already activated for me, I didn't have to do anything. One thing I found interesting is that the box down-converts the HD channels so an SDTV can at least watch them through the S-Video port. I can watch HD through the S-Video and the Component at the same time.
I think that was one of the improvements the SA8300HD offered over the SA8000HD - simultaneous output over composite/svideo with component active.
hookbill 03-30-08, 04:52 PM I think that was one of the improvements the SA8300HD offered over the SA8000HD - simultaneous output over composite/svideo with component active.
Whoops, I gotta read before I respond. My SA 8300 would not work on component when the HDMI was hooked up. However I don't know if the DVR or my TV was making that decision. I think it would be the SA 8300.
I know I could hook up S Video to it with HDMI. Just not component.
hookbill 03-30-08, 05:25 PM I wasn't going to get Steve Fry involved in this digital channel blocking thing but I gotta CSR live on line talking to me about an internet issue I was having.
I'll show you parts of the letter, but I can't show the whole thing:
Dear Mr. Fry:
Well, after having excellent customer service from your Concord office today I tried to use the email to get some information about (censored). Here is a copy of the transcript.
PearlS: Philip, you have contacted us with regards to (censored) issue. As my expertise are with RoadRunner Internet Services, I have helped you to resolve the issue in a way by referring fix it. 877-772-2253.
PearlS: Philip, was this information helpful? Are there any other technical issues with which we may assist you?
Phil: You mean I have to call customer service? No offense but I'd rather not because they arn't that well trained on internet.
Phil: At least that's my experience.
PearlS: Please be assured they will transfer to the concern department.
Phil: OK. I will give it a try. What should I ask them?
PearlS: You just need to inform them that you want to (censored)
Phil: OK. I know you can do it by(censored). That's not what they will tell me, is it?
PearlS: Yes, exactly.
PearlS: Is there any thing else I can assist you?
Phil: No, I understand. But thanks anyway. Why didn't you just tell me that?
PearlS: For further assistance please logon to our website help.rr.com and check for online FAQs.
I would appreciate if you could provide us with your valuable feedback on the support experience after the end of this chat session. It will help us to serve you better. Please submit your comments at http://surveys.rr.com/chat/ (and believe me, she got some feedback!):mad:
PearlS: Thank you for visiting Time Warner Cable Road Runner Internet Technical Chat.Have a good day!
PearlS: Analyst has closed chat and left the room
Notice the way she just cut me off and left the room? And why didn't' she just tell me that. Why make me call customer service? I was trying to save time and hoping to talk to someone knowledgeable who might know how I could do it without going through a complicated process.
I also want to know why your company has made your digital channels more restrictive. It use to be that we could record anything on our TiVo's and transfer them because the code was 0X00 or 0x01. Now every digital channel is 0x02. With that code we can record but we cannot move the show from one room to another.
I understand why the premium channels and pay perview are that way. That makes sense. But if you can record without restrictions ESPN, ESPN2, TBS, and TNT on analog why are the HD channels restricted? And do you really think that channels like Hallmark or The Military channel need these restrictions? This is unfair and these codes should be changed back immediately. Please bring this to the proper persons attention. As far as the customer service person I had on line, perhaps her supervisor should talk to her.
Sincereley,
From what I read this is simply an error that TW has made in this area. And I know the weekend is here and that slows things down but I wa so P.O.'d about the CSR I threw that in there too. She knew the answer, but she wanted to put me through the trouble of calling customer service.
I hope they fix the digital copy issue soon.
Cathode Kid 03-30-08, 06:57 PM I hope they fix the digital copy issue soon.
It looks like the "Copy Once" requirement on digital programming is per the FCC's Plug & Play law. (http://www.allbusiness.com/media-telecommunications/data-transmission-broadband/6339831-1.html) Go to Page 2 of the article, third paragraph down.
hookbill 03-30-08, 07:33 PM It looks like the "Copy Once" requirement on digital programming is per the FCC's Plug & Play law. (http://www.allbusiness.com/media-telecommunications/data-transmission-broadband/6339831-1.html) Go to Page 2 of the article, third paragraph down.
Interesting, but not logical. According to that you are correct and perhaps digital channels can only be copied once. But it also said: According to the scheme, pay-per-view and video-on-demand may not be copied; basic and extended-basic service as well as subscription video-on-demand can be copied once; and broadcast TV can be copied with no limits.
Now when they say "basic" are they including analog? Because according to that article that would include anything that went beyond channel 25. ESPN, ESPN2, TBS, and TNT which all broadcast in HD are considered "expanded basic." Unless you're going to get real picky and say there is a difference in extended vs. expanded, sounds to me like all those channels should be copy protected too.
And my point is they arn't. So if you can show it on analog, why not HD Digital without restrictions?
I'm not going to argue the article, however I still have my doubts that TW did this on purpose.
How is this going? Does anyone know if they are done with the legacy
systems yet and when they will start on the Adelphia areas?
hookbill 03-30-08, 10:06 PM How is this going? Does anyone know if they are done with the legacy
systems yet and when they will start on the Adelphia areas?
I don't know about the the "legacy" area, that is suppose to be done first but since I do see that new schedules for Macedonia and Franklin are available plus other non legacy areas I would guess they would be next. I know Inundated is ex Adelphia and he can see the two schedules but they haven't made changes yet.
So as an educated guess I would say that if you live in one of the Cleveland Suburbs areas they would be last.
nosey313 03-30-08, 11:34 PM hook,
When is the Macedonia (ex-Adelphia) supposed to get the new line up? Where do you see the schedule?
hookbill 03-31-08, 07:28 AM hook,
When is the Macedonia (ex-Adelphia) supposed to get the new line up? Where do you see the schedule?
Are you asking me where Macedonia is?:)
I can't tell you what area is included in that but I use to be in there and they moved me to Concord. But I would think that it would possible include Twinsburg, parts or all of Aurora (probably parts), maybe Kent and whatever is just east and North of there. I can see the schedule when I go to www.zap2it.com and go to "change your location". and type in 44202. You will see the "rebuild" guide along side of the regular guide.
I went to Zap It and put in my Zip code 44021 and they have the new lineup. So maybe we are soon or Zap it is just ahead of TWC...
My Son lives in Streetsboro and he has had the new lineup for a few weeks he said....
edjrwinnt 03-31-08, 03:42 PM How many cable guys does it take to get my TiVoHD to work? Number 3 will try this Saturday. The one today had no luck. They were out of M-Stream cards so he brought 2 single stream cards. Today's cable guy said he's never been able to get a single stream card to work with a TiVoHD; only multi-stream cards. He went on to tell me that he's even called TiVo tech. support before, and TiVo admitted that they have a lot of problems with TiVo single stream cards with the TiVoHD's. My only hope now is that they get m-cards in by this Saturday and I get an experience tech which was requested. He did leave me one cable card to see if it would ever initialize.
He did bring me a 8300 SA box and the firewire port does work. I haven't tried to record anything yet though.
hookbill 03-31-08, 04:36 PM How many cable guys does it take to get my TiVoHD to work? Number 3 will try this Saturday. The one today had no luck. They were out of M-Stream cards so he brought 2 single stream cards. Today's cable guy said he's never been able to get a single stream card to work with a TiVoHD; only multi-stream cards. He went on to tell me that he's even called TiVo tech. support before, and TiVo admitted that they have a lot of problems with TiVo single stream cards with the TiVoHD's. My only hope now is that they get m-cards in by this Saturday and I get an experience tech which was requested. He did leave me one cable card to see if it would ever initialize.
He did bring me a 8300 SA box and the firewire port does work. I haven't tried to record anything yet though.
What a lot of horse manure! Did you help them with the navigation?
Sorry you're having such a bad time. It took the two guys that came out to my house 1:15 minutes and it would have taken longer had I not noticed they misread a number and they really don't know how to navigate the machine. But still it does work and the guy telling you that is not telling you the truth. Two cards work fine.
I don't think these guys understand that the cards have to be paired. I had to explain that to my guys as well.
paule123 03-31-08, 11:08 PM On the 11:00 pm news why is WKYC showing highlights of the Indians game today in 4:3 SD, and what looks like a lousy composite upconvert? They broadcast the game in HD on their own bloody channel earlier today for chrissakes .... :rolleyes:
The STO Replay on D* channel 657 (SD) looks pretty bad. Really soft and overcompressed.
hookbill 04-01-08, 07:22 AM On the 11:00 pm news why is WKYC showing highlights of the Indians game today in 4:3 SD, and what looks like a lousy composite upconvert? They broadcast the game in HD on their own bloody channel earlier today for chrissakes .... :rolleyes:
The STO Replay on D* channel 657 (SD) looks pretty bad. Really soft and overcompressed.
Good question. Fox news does the same thing on games broadcast in HD on Fox. Seems stupid to me but that's always the way they've done it.
hookbill 04-01-08, 07:25 AM I've noticed over the last couple of weeks that there have been several times that FOX News in the morning has been freezing up mid broadcast. It happened 3 times this morning, enough to make me concerned that maybe it wasn't them but my TiVo, however when I went upstairs and checked my other TiVo it was frozen too so I don't believe it's an issue with the TiVo.
These freezes last about 30 seconds or less to a minute. Anyone else notice?
Also I've noticed it occasionally in the evenings.
Inundated 04-01-08, 08:04 AM I still don't HAVE the new lineup, but it shows up on Zap2It (as someone mentioned again) under TWC "Digital Rebuild" Cleveland Heights. It's the same option that used to show the current lineup. The non-"Digital Rebuild" lineup is the current one.
On my cable boxes, it's still the old one.
As far as the highlights of the HD Indians game and other highlights...no newsroom in the market can edit HD video in the newsroom as far as I know. The 16:9 stuff you see recorded on the news is SD.
Ben Music 04-01-08, 09:29 AM Yes Hook,
I watch Fox 8 6;00 news and I see the freeze up all the time. At first I thought it was the hard drive in my Moto box (old Comcast) starting to go bad, but I'm now sure it's either Fox 8 or the head end.
I also am having trouble with my S-3 Tivo. This is my second refurb replacement in the last 4 months that has gone bad. When I try to do a complete (pull the plug) reset, all the lights on the front come on, but that's as far as it goes. It stays frozen in that mode. Any ideas?
Still no channel changes on my Elyria system. I wonder if my old Moto box will be able to accept the coming changes. I've hung to this box because it never gives me any problems. I don't want any SA problem boxes.
Ben Music
I've noticed over the last couple of weeks that there have been several times that FOX News in the morning has been freezing up mid broadcast. It happened 3 times this morning, enough to make me concerned that maybe it wasn't them but my TiVo, however when I went upstairs and checked my other TiVo it was frozen too so I don't believe it's an issue with the TiVo.
These freezes last about 30 seconds or less to a minute. Anyone else notice?
Also I've noticed it occasionally in the evenings.
Hook, I've noticed the same thing. It seemed to be mostly on the news late last week. I'd switch to the SD channel and it would be fine. I also noticed it near the end of the Indians game yesterday on 703. It must have lasted nearly a minute.
Too_Many_options 04-01-08, 10:44 AM I have noticed a freeze on a few channels including 3 and 8
I have Time Warner (south west suburbs) using QAM ( I do not have Tivo) .....
I was beginning to think it was my TV
Thanks Hookbill I feel better.
Too_Many_options 04-01-08, 11:22 AM I was not clear...
Please note the freeze only happens on HD ( Example 3.1 & 8.1)
Trip in VA 04-01-08, 01:11 PM Is there someone here with a computer-based tuner that handles TSReader and receives their signals over the air who would be willing to give me a hand with something? If so, please send me a PM.
Thanks in advance. =)
- Trip
Michael P 2341 04-01-08, 02:05 PM I've noticed over the last couple of weeks that there have been several times that FOX News in the morning has been freezing up mid broadcast. It happened 3 times this morning, enough to make me concerned that maybe it wasn't them but my TiVo, however when I went upstairs and checked my other TiVo it was frozen too so I don't believe it's an issue with the TiVo.
These freezes last about 30 seconds or less to a minute. Anyone else notice?
Also I've noticed it occasionally in the evenings.
Two days ago, I tried to rewind FOX 8 News at 10 on my E* 921 (This was a digital OTA feed). I thought my hard drive was crashing :eek: the video would stop and go at various speeds and almost no audio except for a few blips. NOTE: There was no problem with the live WJW feed, only DVR delayed segments, including a very short 2 second rewind. I could only watch WJW live that evening.
Seeing how TiVO users have similar problems with FOX 8 News leads me to believe the problem is with FOX 8's local origination, and not the DVR or cable system (seeing how my problem was OTA). BTW I did check my 921's rewind function on WEWS's 11 PM news and it worked fine - another reason to suspect WJW's OTA feed as the culprit.
nickdawg 04-01-08, 03:42 PM I've noticed over the last couple of weeks that there have been several times that FOX News in the morning has been freezing up mid broadcast. It happened 3 times this morning, enough to make me concerned that maybe it wasn't them but my TiVo, however when I went upstairs and checked my other TiVo it was frozen too so I don't believe it's an issue with the TiVo.
These freezes last about 30 seconds or less to a minute. Anyone else notice?
Also I've noticed it occasionally in the evenings.
It's Tivo, he's trying to save you from the awful FOX news and that awful Stefani Schaffer! :D:D:D:D
D* added 3 new HD channels today including: Disney Channel HD, Toon Disney and ESPNews HD. The HD channel list by provider (see sig) is updated to reflect these additions.
Bismarck440 04-02-08, 09:37 AM Unless something happened very recently,,Dish doesnt offer HD locals in Cleveland..if by antenna, 19 has always been one of the weaker signals anyway
I was thinking 19 (or 10.1) was strong to the south & west, my bad it's about the weakest up here too.
19 analog is my strongest signal followed by 8, I may lose 10.1 on my upstairs setup with an attic antenna.... of course even with an outdoor antenna 10 is touchy at times.
5 & 61 are my strongest Digitals.
Bismarck440 04-02-08, 09:41 AM Easy way to tell if the installer/tech is a TW employee...
Look at the vehicle he is driving. If it says Time Warner on the side, then he works for them, if not, then he is a sub.
Believe they are using sub-contractors here, all the trucks seem to be registered in Michigan.
Bismarck440 04-02-08, 09:47 AM You WILL NOT need a converter box for those other 3 TVs until sometime after 2012 unless TWC goes to an all digital lineup before that time (which is not currently rumored to be happening).
http://arstechnica.com/news.ars/post/20070912-fcc-to-cable-you-must-support-analog-tvs-until-2012.html
They have been scrolling propoganda across the screens on the networks saying "your TV will no longer work unless you have cable or dish after Feb '09", I wonder who is behind that?;)
... & we all know that is not true.
TV21CHIEF 04-02-08, 09:56 AM They have been scrolling propoganda across the screens on the networks saying "your TV will no longer work unless you have cable or dish after Feb '09", I wonder who is behind that?;)
... & we all know that is not true.
I'm curious, who are "they"? All broadcasters are required to run PSA's and crawls that should say TV's on cable & satellite won't lose reception. The FCC placed very strict logging and reporting requirements on the crawls and PSA's.
Bismarck440 04-02-08, 09:58 AM Yuk! Who watches SD these days?!
... now one thing at a time!! I finally splurged on a nice (but used) color set in '95! :D
A few of us still waiting for the prices on HD's to bottom out :) (Why trash a perfectly good TV too?)
Now I'm waiting for them to decide if they are going to include analog tuners in the STB's.
Bismarck440 04-02-08, 10:03 AM I'm curious, who are "they"? All broadcasters are required to run PSA's and crawls that should say TV's on cable & satellite won't lose reception. The FCC placed very strict logging and reporting requirements on the crawls and PSA's.
Dunno, it scrolled across Oprah & ET, gives an 800 number to call, have yet to take it down, imagine it's one of the dish companies.
So it's a PSA from the broadcasters, that is required?
Our city sent out a newsletter saying our Antennas will no longer work after Feb '09, imagine TW was behind that article.
Bismarck440 04-02-08, 10:09 AM I've noticed over the last couple of weeks that there have been several times that FOX News in the morning has been freezing up mid broadcast. It happened 3 times this morning, enough to make me concerned that maybe it wasn't them but my TiVo, however when I went upstairs and checked my other TiVo it was frozen too so I don't believe it's an issue with the TiVo.
These freezes last about 30 seconds or less to a minute. Anyone else notice?
Also I've noticed it occasionally in the evenings.
Haven't had that happen here, though with the wind the other day 28.1 (43.1) has been freezing.... now why would the wind freeze the signal?? I have had problems on analog in windy conditions even with an attic antenna unaffected by wind & no large objects blowing within my path.
I wasn't too impressed withthe PQ on WKYC on Monday.
The picture seemed soft at times; especially when they went to replay.
I was hoping maybe they had made some upgrades since last season.
I'm expecting STO to look better.
I was watching the HD channel on DirecTv.
What were your impressions?
I wasn't too impressed withthe PQ on WKYC on Monday.
The picture seemed soft at times; especially when they went to replay.
I was hoping maybe they had made some upgrades since last season.
I'm expecting STO to look better.
I was watching the HD channel on DirecTv.
What were your impressions?
I cannot answer that question since I was at Progressive Field for Opening Day, however I can attest that the Indians games on STO-HD on D* may be the finest examples of HD that is offered based on last years experience.
Channels such as WKYC-NBC and WOIO-CBS have a funny compression thing going on these days from the result of carrying a subchannel to show an alternate weather channel. (Ex. 3.2 and 19.2.) Following the addition of these subchannels, I've noticed a decrease in picture quality on the main channels. This may be a reason why WKYC's broadcast won't look as sharp as STO's will tonight.......
hookbill 04-02-08, 01:02 PM I cannot answer that question since I was at Progressive Field for Opening Day, however I can attest that the Indians games on STO-HD on D* may be the finest examples of HD that is offered based on last years experience.
Channels such as WKYC-NBC and WOIO-CBS have a funny compression thing going on these days from the result of carrying a subchannel to show an alternate weather channel. (Ex. 3.2 and 19.2.) Following the addition of these subchannels, I've noticed a decrease in picture quality on the main channels. This may be a reason why WKYC's broadcast won't look as sharp as STO's will tonight.......
Yeah...some of us have to work.:)
I don't know, I pretty much think the HD quality on both STO and WKYC are the same. I think some of you guys are a bit more of a videophile then I am.:)
hookbill 04-02-08, 01:07 PM Haven't had that happen here, though with the wind the other day 28.1 (43.1) has been freezing.... now why would the wind freeze the signal?? I have had problems on analog in windy conditions even with an attic antenna unaffected by wind & no large objects blowing within my path.
The point I was making wasn't in general, just FOX 8 News live. Everything else seems to be fine. And there were no problems this morning that I noticed.
I record the evening news since I get home late and it looked fine - well, I should say sounded fine as I really don't watch it that much I kind of listen and if it's something I think is important, like Bush saying that if the Oil Company Tax Reduction elimination bill reaches his desk he won't sign it, I'll back it up.
But then again we don't discuss political things here now do we?:rolleyes:
lonewolf6465 04-02-08, 01:08 PM Hello all:
I am looking for some information on Cox Communications HD lineup. They just added NatGeo/CNN/Travel which was nice but I am wondering if anyone has a schedule (of sorts) on how these stations get added. I know ESPN News is available along with SciFi (two channels I wish we had already). I attempted the forum search but didn't get any help and I really don't want to read all the pages in this thread.
Thanks
Hello all:
I am looking for some information on Cox Communications HD lineup. They just added NatGeo/CNN/Travel which was nice but I am wondering if anyone has a schedule (of sorts) on how these stations get added. I know ESPN News is available along with SciFi (two channels I wish we had already). I attempted the forum search but didn't get any help and I really don't want to read all the pages in this thread.
Thanks
Try Google next time. It's one of the largest search engines around I hear ;).......
http://www.cox.com/cleveland/cable/hdtv/programming.asp
paule123 04-02-08, 01:21 PM Now I'm waiting for them to decide if they are going to include analog tuners in the STB's.
If by "STB" you mean coupon-eligible converter boxes, there are a handful of them that have "analog passthrough" to allow tuning low power analog TV stations after the 2009 cutoff date.
Michael P 2341 04-02-08, 01:23 PM They have been scrolling propaganda across the screens on the networks saying "your TV will no longer work unless you have cable or dish after Feb '09", I wonder who is behind that?;)
... & we all know that is not true.
What's not true? The scrolls are coming from the local broadcasters, their analog OTA signals are going away in Feb 2009. Just because you happen to be watching a local station via analog cable or satellite (which is not taking the SD feeds away on that date), they still have to run the crawl for those who are watching OTA. The 800 number goes to the organization that is distributing the $40 "coupons" for the purchase of an ATSC converter.
paule123 04-02-08, 01:24 PM I wasn't too impressed withthe PQ on WKYC on Monday.
The picture seemed soft at times; especially when they went to replay.
I was hoping maybe they had made some upgrades since last season.
I'm expecting STO to look better.
I was watching the HD channel on DirecTv.
What were your impressions?
I watched a few minutes of it off the DVR and did notice a few "fuzzouts" after scene changes. It seems to be a problem with the 1080i encoders that NBC (and to a lesser degree CBS) use when they have subchannels stealing bandwidth from the main channel. STO usually doesn't have that problem since you're getting full bitrate.
lonewolf6465 04-02-08, 02:00 PM Well, I should've said that I am thinking in terms of the coming months. If there is a site with press releases or 'insider info' I'm more or less thinking about that sort of stuff. It would be nice to know, also, how do carriers add channels. I see new stations being added with and HD option and I tend to want them to start showing up asap.
paulmike3 04-02-08, 02:03 PM So TWC NEO (Mayfield Hts.) added STOHD on channel 798 (still no realignment), which is where the Cavs FSNHD broadcasts normally are. There are still a couple Cavs games scheduled for FSNHD in the regular season... Anyone have any idea what channel they'll be on (if any)?
Also, anyone hear any news on ESPNEWS HD coming to TWC? I asked customer service (via chat - even sent him a link to TWC and ESPN's press releases). The dude told me this was the first he's heard of it, that they can't click on links, and that the web has alot of rumors -- basically told me I'm a liar. *sigh* :(
paule123 04-02-08, 02:21 PM Well, I should've said that I am thinking in terms of the coming months. If there is a site with press releases or 'insider info' I'm more or less thinking about that sort of stuff. It would be nice to know, also, how do carriers add channels. I see new stations being added with and HD option and I tend to want them to start showing up asap.
If you want new HD channels to show up "ASAP" your best option is DirecTV. With cable, you'll be twiddling your thumbs for months waiting for them to come through with more HD.
If you want "inside info", it's pretty hard to come by with the cable companies. They keep everything pretty much confidential, but I guess I would too if I was getting my a$$ kicked by DirecTV :D For inside info on DirecTV stuff, check out dbstalk.com - there are lots of people in direct communication with high level people at D*, and people involved in beta testing their products.
In a desperate attempt to add more HD channels, Comcast is now cramming 3 HD channels per QAM, thus reducing picture quality to what many say is an unacceptably low level. It would be sad if TWC and WOW started doing that crap.
So TWC NEO (Mayfield Hts.) added STOHD on channel 798 (still no realignment), which is where the Cavs FSNHD broadcasts normally are. There are still a couple Cavs games scheduled for FSNHD in the regular season... Anyone have any idea what channel they'll be on (if any)?
Also, anyone hear any news on ESPNEWS HD coming to TWC? I asked customer service (via chat - even sent him a link to TWC and ESPN's press releases). The dude told me this was the first he's heard of it, that they can't click on links, and that the web has alot of rumors -- basically told me I'm a liar. *sigh* :(
I don't have TWC, but the common feeling of their CSR's in general is that they are completely worthless. Don't depend on them for any answers and take what they do say to you with a grain of salt.
smoti17 04-02-08, 02:31 PM Still nothing from the Beeb on the copy protection issue. Meantime however, I've just got my first TWC bill since my cablecard install saga, and they've managed to bill me for *two* each of converter, cablecard and remote when I only have one of each. Sigh :-( Have put a call into their tech ops manager Mr Davis about both issues...
hookbill 04-02-08, 03:53 PM If you want "inside info", it's pretty hard to come by with the cable companies. They keep everything pretty much confidential, but I guess I would too if I was getting my a$$ kicked by DirecTV :D For inside info on DirecTV stuff, check out dbstalk.com - there are lots of people in direct communication with high level people at D*, and people involved in beta testing their products.
Open wound.....Pour Salt.........:p
Smarty-pants 04-02-08, 04:13 PM Open wound.....Pour Salt.........:p
Riendnnn-nn-NNN-NNNNN_NNNNN_NNNNN.... (sound of chainsaw being started) :D
terryfoster 04-02-08, 04:36 PM I don't have TWC, but the common feeling of their CSR's in general is that they are completely worthless. Don't depend on them for any answers and take what they do say to you with a grain of salt.
Well, the same can be said for just about any large corporation's CSRs....
smoti17 04-02-08, 05:11 PM I spoke to him, he's looking into both issues.
In the meantime, here's a useful resource (though not completely up to date - Series 3 and HD appear to support TiVoToGo now, it's just crippled) about digital TV copy protection:
http://w2.eff.org/IP/pnp/
If you dig deeper there are contact points for complaining to the FCC etc - but I'm hoping we can resolve this by talking nicely to TWC folks...
Keith
Well, the same can be said for just about any large corporation's CSRs....
fair enough...
Ok, fellow DirecTV-HD subs, I'm starting to wig-out! Please help ease my mind.....
We are currently at 6:20pm (T-minus 40 minutes till first pitch of the Tribe game), and D*s HD game only channel 96 is not live and it doesn't list anything in the guide showing the upcoming game!
I remember last year, channel 96 would often go live an hour before game time to show the pregame show with Bruce Drennan. Well, Bruce is on the 657 SD STO channel, but still nothing on channel 96!
Any help or insight?
jtscherne 04-02-08, 06:23 PM As I mentioned over on DBStalk, this was a problem early in the season last year. I would watch channel 96 carefully over the next 20 minutes and pray...
Anyone getting anything on D* channel 96?
Funny, the STO site (http://www.sportstimeohio.com/affiliates.php) lists 657-1 as the STO HD channel and not 96 as it did last year. I realize STO's 24/7 channel was supposed to go live yesterday, but D* doesn't carry the full time channel yet. With that considered, it should be on channel 96. Please don't screw this up D*!....
paule123 04-02-08, 06:38 PM Funny, the STO site (http://www.sportstimeohio.com/affiliates.php) lists 657-1 as the STO HD channel and not 96 as it did last year. I realize STO's 24/7 channel was supposed to go live yesterday, but D* doesn't carry the full time channel yet. With that considered, it should be on channel 96. Please don't screw this up D*!....
I am not seeing a 657-1 in my guide. Time to call D* and complain !
They are supposed to be switching 657-1 on and off for the games, until the new satellite is up and running and then 657-1 will stay in place 24/7.
I live in the Amherst TW area (old Comcast) and today STOHD showed on 251, which used to be the station where Cavs, Blue Jackets and Indians HD was shown. Problem is it shows not authorized, so nothing is coming in. Called TW and they said it was because of digital realignment and it should correct itself in next few days and switch to 435. Anyone else having this issue? Geez why did they have to do it for tonights Tribe game. Really wanted to watch Carmona in HD and can't stand watching it in SD.
I am not seeing a 657-1 in my guide. Time to call D* and complain !
They are supposed to be switching 657-1 on and off for the games, until the new satellite is up and running and then 657-1 will stay in place 24/7.
No 657-1 in my guide either! Nothing on channel 96 either! What's going on!
hookbill 04-02-08, 06:59 PM I record it every night at 6:00 and the first part of it had all kinds of sound drop offs, perhaps freezing I don't know because I can just hear it.
Anyone else notice?
hookbill 04-02-08, 07:02 PM I live in the Amherst TW area (old Comcast) and today STOHD showed on 251, which used to be the station where Cavs, Blue Jackets and Indians HD was shown. Problem is it shows not authorized, so nothing is coming in. Called TW and they said it was because of digital realignment and it should correct itself in next few days and switch to 435. Anyone else having this issue? Geez why did they have to do it for tonights Tribe game. Really wanted to watch Carmona in HD and can't stand watching it in SD.
A few days? That doesn't make any sense.
I expect some of us to have some problems while they do this but no channel for days? Ridiculous!
hookbill 04-02-08, 07:04 PM Riendnnn-nn-NNN-NNNNN_NNNNN_NNNNN.... (sound of chainsaw being started) :D
I don't think it's a bad idea. Specially with them restricting digital channels the way they are now. TW is really getting on my sh*t list, I didn't think anyone could top Adelphia but they are getting up there.
Whats the deal with DirecTV not carrying tonights game in HD? They were able to spotbeam the games last year in HD.
paule123 04-02-08, 07:15 PM No 657-1 in my guide either! Nothing on channel 96 either! What's going on!
Just spent about 20 mins on the phone with them - DirecTV knows there is a problem and they are working on it. First they said it was blacked out in Ohio, I said no no, I can get 657 in SD, it's just the HD that is missing. Then after checking they said they are not getting the HD feed from STO (which somehow I highly doubt) But by the time I got off the phone she said the phones are buzzing about this STO HD problem in the call center and it will get fixed soon. She added sports pack to my account temporarily, hit the box a couple times, tried some other stuff but nothing is solving it.
paule123 04-02-08, 07:19 PM Awww, $hit - I just checked the STO website - here's the real reason:
"DirecTV will NOT air tonight's Indians game or tomorrow afternoon's Indians game on STO HD. Bandwidth constraints is the reason, because of the many NBA, NHL and MLB HD games. They should have room for the April 4th STO HD Indians game. DirecTV customers can voice their displeasures at http://www.directv.com/email.
The Cleveland Indians at Oakland A’s 4:00pmET game on Saturday April 5 will not be televised because it is scheduled during FOX’s exclusive Saturday window. STO is prohibited from airing a MLB game during this window and FOX chose not to air it as their game of the week. We apologize for the inconvenience, but it is currently the only 2008 game that will not be televised."
www.sportstimeohio.com
jtscherne 04-02-08, 07:25 PM It's a total garbage excuse, especially for tomorrow. The game is at 12:00 Noon tomorrow!!! What other basketball or hockey is going on then? Clevelanders are getting the shaft. The following HD games are being shown tonight in the extra innings package (home team shown): Marlins, Yankees, Braves, Twins, Cardinals, Mariners (including the Texas HD broadcast!), Dodgers
edjrwinnt 04-02-08, 07:30 PM You DirecTV guys should switch to Time Warner. You'd be much happier. :rolleyes: :)
paule123 04-02-08, 07:31 PM It's a total garbage excuse, especially for tomorrow. The game is at 12:00 Noon tomorrow!!! What other basketball or hockey is going on then? Clevelanders are getting the shaft. The following HD games are being shown tonight in the extra innings package (home team shown): Marlins, Yankees, Braves, Twins, Cardinals, Mariners (including the Texas HD broadcast!), Dodgers
and furthermore didn't they just light up 3 new HD channels today? a couple of which I find completely useless (Disney HD and Toon HD) turn those suckers back off and gimme my baseball !
jtscherne 04-02-08, 07:33 PM Make sure that you email at the link provided. They need to be aware.
Oh yes, I really would be happier with Time Warner and their 12 channels of HD. NOT!
100 plus baby! (only not the Tribe game LOL!_
lonewolf6465 04-02-08, 07:50 PM Thanks Paule for the help.
dleising 04-02-08, 07:55 PM Tribe looks great in HD via TW here in Kent!
jtscherne 04-02-08, 07:57 PM Oh, shut up!
Just kidding!!!!!!!
Just spent about 20 mins on the phone with them - DirecTV knows there is a problem and they are working on it. First they said it was blacked out in Ohio, I said no no, I can get 657 in SD, it's just the HD that is missing. Then after checking they said they are not getting the HD feed from STO (which somehow I highly doubt) But by the time I got off the phone she said the phones are buzzing about this STO HD problem in the call center and it will get fixed soon. She added sports pack to my account temporarily, hit the box a couple times, tried some other stuff but nothing is solving it.
I posed the same question in search for answers on SatelliteGuys and a poster responded by saying THIS. (http://www.satelliteguys.us/1299708-post9.html)
I will try and find a link or source in where he found this information regarding D* and STO-HD.....
*Edt- Woops, beat me too it Paule!
jtscherne 04-02-08, 08:37 PM Here's the garbage response I just got to my email:
Thank you for writing. When I reviewed your DIRECTV account, I was able to verify that based on your ZIP code (44121), you have been assigned SportsTime Ohio(channel 657) as one of your local RSN.
We recently expanded our HD coverage to include select Cleveland Indians games broadcast in HD by SportsTime Ohio on channel 94/95 or 657-1. For details, check your onscreen program guide.
It's garbage because they didn't add 657-1, at least as of now.
Inundated 04-02-08, 08:42 PM So TWC NEO (Mayfield Hts.) added STOHD on channel 798 (still no realignment), which is where the Cavs FSNHD broadcasts normally are. There are still a couple Cavs games scheduled for FSNHD in the regular season... Anyone have any idea what channel they'll be on (if any)?
Good question - the answer, that's another story. I'm pretty sure no one knows. :D
Same boat here...798 is now listed as STOHD, and the guides on both my TWC boxes and TiVo's Tribune-powered guide show the appropriate programming, complete with [HD] designations, from tonight on. I'm guessing that means 798 will be STOHD until the much-promised digital channel realignment...it's listed as such on the STO HD website.
(OK, the TiVo guide is on my S2 SD box, on digital 179 - the long-time SD digital mirror of STO's analog channel that's already had "STOHD" listed...with no programming, ever, until today, in the guide.)
The part that addresses your question: Until this happened, the TWC-ex-Adelphia character generator for HD Bonus said the next HD event would be the Cavs' game, I believe tomorrow (or tonight?).
It sounds like they're just waiting for the realignment to sort itself out...unless the Cavs are in HD tonight on some channel I haven't found in the non-realigned TWC digital lineup.
I'll believe this realignment thing when I see it.
:D
Oh, just looked, and the Cavs aren't listed in HD tonight. There are two more HD games on FSN Ohio - the 9th and the 14th. They play tomorrow, but on TNT.
http://www.nba.com/cavaliers/schedule/
Bismarck440 04-02-08, 08:44 PM What's not true? The scrolls are coming from the local broadcasters, their analog OTA signals are going away in Feb 2009. Just because you happen to be watching a local station via analog cable or satellite (which is not taking the SD feeds away on that date), they still have to run the crawl for those who are watching OTA. The 800 number goes to the organization that is distributing the $40 "coupons" for the purchase of an ATSC converter.
My bad... I am watching OTA, the sets will still work with a STB, the scroll insinuates that you will "need" to call your dish or Cable company :) or your set will not work ... at least from a lot of people I talk to that believe they will "have" to have cable.... so some are buying into this.
I'm just one that refuses to have cable, cells, Onstar, Sirrius, ect or anything else with a contract & a monthly sucking sound. :D
paule123 04-02-08, 08:44 PM Here's the garbage response I just got to my email:
Thank you for writing. When I reviewed your DIRECTV account, I was able to verify that based on your ZIP code (44121), you have been assigned SportsTime Ohio(channel 657) as one of your local RSN.
We recently expanded our HD coverage to include select Cleveland Indians games broadcast in HD by SportsTime Ohio on channel 94/95 or 657-1. For details, check your onscreen program guide.
It's garbage because they didn't add 657-1, at least as of now.
Here's the response I just got:
"Thanks for writing us about the SportsTime Ohio being available in HD. I know that HD programming is important to you and we're committed to offering the best possible HD experience to you.
With respect to your inquiry, we would love to provide SportsTime Ohio but satellite capacity doesn't allow us to do that yet. However, we continue to expand our HD capacity and hope to offer more HD in your area in the near future. "
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