nickdawg
05-10-09, 01:50 AM
I think someone should call Carl Monday or Joe Pack of napkins over at WEWS Channel 5 about this. TWC is ripping off their customers. I know this is not the end, just the beginning, of how TWC will be from now on.
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nickdawg 05-10-09, 01:50 AM I think someone should call Carl Monday or Joe Pack of napkins over at WEWS Channel 5 about this. TWC is ripping off their customers. I know this is not the end, just the beginning, of how TWC will be from now on. lewis1982 05-10-09, 02:57 AM channels back up..well see for how long lol nickdawg 05-10-09, 03:13 AM Wow, wow, wow. I haven't watched any of the "new 3/31" channels in about a month. But tonight when I was in the 400s neighborhood, I noticed that USA was working today, so I decided to watch WWE AM RAW and now Becker. The PQ is HORRIBLE!!! HORRIBLE is an understatement. The PQ on this HD channel looks worse than bad 480i digital widescreen. Even watching on the analog version of USA the picture is better. Any of the dark or black areas of the picture look gray and hazy with artifacts in the picture. And forget about fast motion, the picture turns to blurry unwatchable crap in a few seconds. Whenever a wrestler comes out and there's bright lights and strobe lights in the background, it is an incoherent mess. Even though USA HD has been here for over a month, I've still been watching the analog version. I thought I was missing alot by not seeing RAW in HD. I was wrong. The analog version is far superior. :cool: lewis1982 05-10-09, 03:58 AM i agree it doesnt look good when there coming down to the ring, other than that looks good for me. nothin to complain about..looks better than batista in stretch mode looking even more bigger lol lewis1982 05-10-09, 04:15 AM channels working good now will see how long it lasts hookbill 05-10-09, 07:36 AM You guys should be watching TNA wrestling. I like it much better then WWE. I hate Vince McMahn and the extremely vulgar angles he uses and I'm no prude but I don't want to see some guy forced to kiss his @ss. Spike TV and no SDV since we don't get that one in HD anyway. PQ Quality of USA as far as I can tell is great - Oh, yeah, I DON'T have SDV do I? Geeze, poor me.:D;) scnrfrq 05-10-09, 11:10 AM Is anyone getting MLB HD today? All I'm getting in Erie is a "please wait" and "unavailable". Thanks, TW! dleising 05-10-09, 12:10 PM Is anyone getting MLB HD today? All I'm getting in Erie is a "please wait" and "unavailable". Thanks, TW! Everything looking good in my area (near Kent). Using SA8300HD/Legacy TW area. nickdawg 05-10-09, 12:25 PM Interesting... My TV is "pretending" to work today. Everything but CNBCHD is coming in OK. And now I'm watching Dirty Jobs on Discovery HD and I'm not seeing the problems I saw on USA HD last night. I'm really hoping that is a signal/TWC issue that will be fixed. And I"m still calling TWC about my other 'problem'. I want that truck roll that never came to check the signal at the pole. A TWC tech said I had "low signal coming into the house". I still want that fixed! nickdawg 05-10-09, 04:12 PM What's up with TLC/Discovery/Anizal Planet? Some of the shows and many of the commercials look "blown up". It looks almost stretched with skinny sidebars. What the hell are they, TBS? Why can't they leave the damn picture alone? And is ABC Famil EVER going to have one HD show? It's the most useless channel ever. I'd rather have F/X NOW!! ClevIndn 05-10-09, 04:28 PM I'd reboot TiVo and see what happens. Well, after reboots of TiVo and Tuning Adapter, the green light on the front wouldn't stop blinking. Called TW today and after multiple 'hits' to the box, it is finally solid. Old and new channels are now working. hookbill 05-10-09, 04:41 PM Well, after reboots of TiVo and Tuning Adapter, the green light on the front wouldn't stop blinking. Called TW today and after multiple 'hits' to the box, it is finally solid. Old and new channels are now working. Good to hear. Did you have to speak to multiple CSR's or did just one take care of it for you? In a semi unrelated matter, I'm watching the Dodgers today and the first 20 minutes had pixelation and sound drop offs. It seems to have settled down now. ClevIndn 05-10-09, 04:53 PM Good to hear. Did you have to speak to multiple CSR's or did just one take care of it for you? In a semi unrelated matter, I'm watching the Dodgers today and the first 20 minutes had pixelation and sound drop offs. It seems to have settled down now. Well, I first did the online chat thing. The rep sent some hits but that didn't work so it was 'escalated'. Had some conversations through e-mail with another rep as a follow-up to the chat. He then asked me to call in. When I called, they said one of the Cable Card people would call me back "very shortly". Two hours later, no call. So I decided to call back in. I was then transferred directly to the Cable Card people and after about 10 minutes, we got it working (after a few more hits and specific directions on when to reboot/plug in/etc the tuning adapter). hookbill 05-10-09, 05:04 PM Well, I first did the online chat thing. The rep sent some hits but that didn't work so it was 'escalated'. Had some conversations through e-mail with another rep as a follow-up to the chat. He then asked me to call in. When I called, they said one of the Cable Card people would call me back "very shortly". Two hours later, no call. So I decided to call back in. I was then transferred directly to the Cable Card people and after about 10 minutes, we got it working (after a few more hits and specific directions on when to reboot/plug in/etc the tuning adapter). Thanks for letting me know. I have the cable card hotlines direct number. If it happens to me whenever they launch SDV in my area I may bypass the middle man and call them directly. ClevIndn 05-10-09, 05:09 PM Thanks for letting me know. I have the cable card hotlines direct number. If it happens to me whenever they launch SDV in my area I may bypass the middle man and call them directly. I called that number (330-572-XXXX) yesterday and left a message. Never heard back. Called again today but didn't leave one. The online chat guy said they must only be open M-F EDIT: Actually, the number above is the "Tuning Adapter hotline" not the Cable Card hotline. Not sure if they are different. Also, I don't think the person who finally fixed the issue was local. She asked how the weather was in Ohio. nickdawg 05-10-09, 05:15 PM Good to hear. Did you have to speak to multiple CSR's or did just one take care of it for you? In a semi unrelated matter, I'm watching the Dodgers today and the first 20 minutes had pixelation and sound drop offs. It seems to have settled down now. What channel were you watching? Also, I finally had some time to call TWC. Yet another person is coming out on Tuesday. This time a "note" was made that the last person ordered a bucket truck. Of all the things they can do, they can't guarantee that a "bucket truck" will come! I asked alot of questions about SDV, and she told me I'd have to ask the tech that comes out. However she did say that they did not get many complaints about the new channels. I'll bet TWC is trying to hide a PR nightmare! :rolleyes: hookbill 05-10-09, 05:17 PM I called that number (330-572-XXXX) yesterday and left a message. Never heard back. Called again today but didn't leave one. The online chat guy said they must only be open M-F EDIT: Actually, the number above is the "Tuning Adapter hotline" not the Cable Card hotline. Not sure if they are different. Also, I don't think the person who finally fixed the issue was local. She asked how the weather was in Ohio. The number for the cable card hotline is 866.532.2598 and they don't like for you to call it but I've done it before and even though they got p.o.'d they still helped me. I personally don't care if they didn't like me calling or not.:D;) And as you can see I'm not afraid to give out the number. hookbill 05-10-09, 05:19 PM What channel were you watching? Also, I finally had some time to call TWC. Yet another person is coming out on Tuesday. This time a "note" was made that the last person ordered a bucket truck. Of all the things they can do, they can't guarantee that a "bucket truck" will come! I asked alot of questions about SDV, and she told me I'd have to ask the tech that comes out. However she did say that they did not get many complaints about the new channels. I'll bet TWC is trying to hide a PR nightmare! :rolleyes: Channel 753. Sounds like you're running in circles nickdawg. You need to escalate this thing. nickdawg 05-10-09, 05:20 PM I called that number (330-572-XXXX) yesterday and left a message. Never heard back. Called again today but didn't leave one. The online chat guy said they must only be open M-F EDIT: Actually, the number above is the "Tuning Adapter hotline" not the Cable Card hotline. Not sure if they are different. Also, I don't think the person who finally fixed the issue was local. She asked how the weather was in Ohio. Quit bogarting the number!! :p:p:p The number for the cable card hotline is 866.532.2598 and they don't like for you to call it but I've done it before and even though they got p.o.'d they still helped me. I personally don't care if they didn't like me calling or not.:D;) And as you can see I'm not afraid to give out the number. I wonder what would happen if I called that number? Would they screw me even more or finally fix my TV? :confused: nickdawg 05-10-09, 05:25 PM Sounds like you're running in circles nickdawg. You need to escalate this thing. How? I already did. I called, I specifically used the words "switch digital video" and even told them the frequency with the problem: 585. I'll have to tell the tech the same thing when they check the signal levels. hookbill 05-10-09, 05:40 PM How? I already did. I called, I specifically used the words "switch digital video" and even told them the frequency with the problem: 585. I'll have to tell the tech the same thing when they check the signal levels. steve.fry@twcable.com, that's how. And I can't believe knowing you like I do that you actually would think a CSR even knows what SDV is. I asked them about it specifically when I was trying to find out why I wasn't getting the new HD line up and they didn't know what I was talking about, I could tell. They just said, let the tech look at it. WTF, waste my time, the techs time because their own people don't have a clue at what SDV is. lewis1982 05-10-09, 05:59 PM everything still working great except for cnbchd.. hope it stays this way nickdawg 05-10-09, 06:18 PM everything still working great except for cnbchd.. hope it stays this way Same here. All of the other channels appear to be working OK, except for the black screen on CNBC. Of course all the channels are currently on 597.000MHz and 573.000MHz. I'll bet if any of them end up on 585.000MHz they will not work again. :( lewis1982 05-10-09, 06:43 PM cnbchd is back up..not that i care tho lol hookbill 05-10-09, 06:46 PM In Los Angeles TW has a commercial up where they say Direct TV hates puppies. Cracked me up. I saw it during the Dodger game. I don't know if they are showing it here or not but I don't think they are. nickdawg 05-10-09, 06:51 PM cnbchd is back up..not that i care tho lol zzzzzzzzzzzzzzzzzzzzzzzzzzzz... Wake me up when TWC adds MSNBCHD! :D:D:D:D CNBCHD is NOT working here! lewis1982 05-10-09, 07:51 PM it was up for 5 minutes then went black again hahah..no complaints tho happy about the others working nickdawg 05-11-09, 03:05 AM Tonight I watched In Plain Sight on USA HD for the first time and I was surprised by the PQ. It was decent. Nothing like the horror I saw on the WWE the night before. Of course IPS doesn't have the strobe lights, fast action and fast paced camera shots of the WWE. The improvement I noticed was the darks looked acceptable--dark, not hazy gray. Apparently its more than just USA. I'm watching Yellowcard on PALHD right now. A live performance = awful PQ. Just the flashing/changing lights alone cause blocking. Add in camera movement and the performers moving and it is worse. Example: a fantastic shot of the drummer in action with flashing lights behind him was totally trashed by this awful picture quality. Very disappointing. Nothing like watching the concerts on HD Net in the pre-SDV days. I think I watched Green Day awhile back, it was fxcking awesome. PALHD, in comparison is crap. BUT....OTOH, I was flipping through the channels today and I came across a Good Charlotte video and it was fantastic! It wasn't a live performance or any fast action camera shots, which was probably why. And as I'm writing this, another one of my favorites comes on, a video by The Used. It looks good too. Pretty much anything without fast camera shots or flashing lights. Maybe VChat can chime in here as I recall he watches/records this channel. Maybe I'm too much of a perfectionist, maybe TWC just sucks. But for $105 a month, I want a picture that looks like Yellowcard is about to jump through the TV and have a house party at my place, not like I'm watching them through a window with KY smeared all over it! ;) Vchat20 05-11-09, 03:33 AM I dunno, doesn't look like any improvement on this end. Maybe a miniscule PQ improvement on USAHD. PALHD has the problem that, at least on their HD Videos slot, a large number of videos appear to be just the SD versions upscaled and labelled 'HD'. Vchat20 05-11-09, 03:38 AM Unfortunately with the nature of SDV, it is very hard to do good statmuxing with the channels. But even with 3x HD per QAM that means almost 13mbit evenly split and bursts depending on what bandwidth each channel is using. And for reference while doing captures over firewire, VLC has always shown around 14mbit avg and 15mbit tops for a number of high quality 1080i channels (ie: WKYC or WFMJ primetime). So no idea where that quality is getting lost at. Though I'm not complaining too bad, but it'd be nice to see improved on. WilliamR 05-11-09, 06:24 AM Former Adelphia customer in NE Ohio. No new channels yet. Haven't had new channels since the addition of Sci-Fi. Rebooted the box numerous times (I use the DVR from time warner). No new channels. This is crazy. hookbill 05-11-09, 08:00 AM Former Adelphia customer in NE Ohio. No new channels yet. Haven't had new channels since the addition of Sci-Fi. Rebooted the box numerous times (I use the DVR from time warner). No new channels. This is crazy. Rebooting your box isn't going to help at this point. Until just like me you are put on SDV you will not get the new channels. This may happen tomorrow, or it may not happen for a few weeks. Not very fair, I know but with all the problems some people are having I'd just rather wait. How good is it to get HD channels that don't look good? I checked this morning myself, nothing new on the SA 4250 still. hookbill 05-11-09, 01:10 PM Basically she told me that the SDV is not in my area, which I knew. She did however give me an approximate date for when it's going to start. She says the last week of this month for my area. So if you're running off the Concord head end, that's when you can expect it. She's never been wrong yet. I also had a short discussion with her about the tuner adapters and cable cards and what you guys have told me. She said she'd keep it in mind. Inundated 05-11-09, 01:53 PM Former Adelphia customer in NE Ohio. No new channels yet. Umm...where in Northeast Ohio? The former Adelphia territory covers a very wide swath of the region, including a large chunk of Cleveland and its western and southern suburbs, the area west of Akron in Summit County, eastern Medina County, and the former "Western Reserve" area (Macedonia, etc.) that used to be Western Reserve Cablevision. It even reaches hookbill and his birds out in Bainbridge. :D Some of the ex-Adelphia customers have SDV and the new HD channels (like yours truly, out of western Summit County). Some, like hookbill and his flock, don't. So when you say "Former Adelphia customer in NE Ohio" here, you may as well be saying "on Earth". WilliamR 05-11-09, 02:18 PM Umm...where in Northeast Ohio? The former Adelphia territory covers a very wide swath of the region, including a large chunk of Cleveland and its western and southern suburbs, the area west of Akron in Summit County, eastern Medina County, and the former "Western Reserve" area (Macedonia, etc.) that used to be Western Reserve Cablevision. It even reaches hookbill and his birds out in Bainbridge. :D Some of the ex-Adelphia customers have SDV and the new HD channels (like yours truly, out of western Summit County). Some, like hookbill and his flock, don't. So when you say "Former Adelphia customer in NE Ohio" here, you may as well be saying "on Earth". Macedonia k2rj 05-11-09, 02:25 PM Basically she told me that the SDV is not in my area, which I knew. She did however give me an approximate date for when it's going to start. She says the last week of this month for my area. So if you're running off the Concord head end, that's when you can expect it. She's never been wrong yet. I also had a short discussion with her about the tuner adapters and cable cards and what you guys have told me. She said she'd keep it in mind. Solon appears to have the same lineup as you do, Hook... I wonder if we're off the Concord head end as well? hookbill 05-11-09, 02:26 PM Macedonia The tech that came out to my house specifically told me Macedonia had not been changed to SDV. I use to be serviced out of that office. We may be on same head end. hookbill 05-11-09, 02:33 PM Solon appears to have the same lineup as you do, Hook... I wonder if we're off the Concord head end as well? I'm not certain where the headend is. I'm serviced out of Concord. I live 2 miles away from Solo so I'm pretty sure we are on same feed. nickdawg 05-11-09, 03:42 PM Basically she told me that the SDV is not in my area, which I knew. She did however give me an approximate date for when it's going to start. She says the last week of this month for my area. So if you're running off the Concord head end, that's when you can expect it. She's never been wrong yet. I also had a short discussion with her about the tuner adapters and cable cards and what you guys have told me. She said she'd keep it in mind. I think she's right. The May 25th channels on TWC's website say "the following channels will be added for customers in some areas on or after May 25". That sounds like they're covering their ass for the date(again) or even not having them in all areas. So some people might be seeing channels on May 25 and some will have them later(unfortunately). hookbill 05-11-09, 03:52 PM I think she's right. The May 25th channels on TWC's website say "the following channels will be added for customers in some areas on or after May 25". That sounds like they're covering their ass for the date(again) or even not having them in all areas. So some people might be seeing channels on May 25 and some will have them later(unfortunately). On or after May 26, 2009, the following services will be added to standard HD in some areas: Golf Channel, CNN, FX, Fox News Network, Science Channel On or after May 26, 2009, the following services will be added to HD in some areas for customers with the Digital Basic Tier: National Geographic. On or after May 27, 2009 the following services will be added to HD Tier in some areas: Smithsonian & Mav TV. I don't follow you. Your saying they are going to add the above yet not add the ones they just added?:confused: nickdawg 05-11-09, 03:54 PM I dunno, doesn't look like any improvement on this end. Maybe a miniscule PQ improvement on USAHD. PALHD has the problem that, at least on their HD Videos slot, a large number of videos appear to be just the SD versions upscaled and labelled 'HD'. All of the problems I was describing were on HD shows. I'm not upset about SD programming(as long as it looks good). I'm really disappointed that TWC would let this happen. A channel that shows live music performances, a channel that shows action movies and wrestling---be prone to blocking from fast action. nickdawg 05-11-09, 03:56 PM On or after May 26, 2009, the following services will be added to standard HD in some areas: Golf Channel, CNN, FX, Fox News Network, Science Channel On or after May 26, 2009, the following services will be added to HD in some areas for customers with the Digital Basic Tier: National Geographic. On or after May 27, 2009 the following services will be added to HD Tier in some areas: Smithsonian & Mav TV. I don't follow you. Your saying they are going to add the above yet not add the ones they just added?:confused: No, I mean they might not add the old channels or the new channels in all areas when 5/25 comes around. She said "the last week of the month", that could mean Friday or Saturday(since apparently they do work on the weekend now!). My point was they are being very vague and open ended with their answers Cathode Kid 05-11-09, 07:32 PM So if you're running off the Concord head end, that's when you can expect it. She's never been wrong yet. I also had a short discussion with her about the tuner adapters and cable cards and what you guys have told me. She said she'd keep it in mind. If nellie the neuron is right, you're fed from an area further south like Bainbridge. ;) Vchat20 05-11-09, 07:41 PM Another possible way to determine which headend you're on, though I can't 100% guarantee it is accurate but technically should be, is if you have roadrunner to go and find a site that does remote traceroutes to you and look at the final hop before your IP. That, generally, should give you an idea what headend you are on unless TW has their DNS naming fubar'd. 1 Firewall (192.245.12.78) 6.835 ms 5.859 ms 5.859 ms 2 Opus-GW (207.182.35.49) 5.859 ms 5.859 ms 4.882 ms 3 Opus-Login-T3 (204.17.35.105) 4.882 ms 4.882 ms 4.882 ms 4 so0-1-0.jr2.phx2.llnw.net (69.28.139.201) 14.647 ms 14.647 ms 14.647 ms 5 ge3-2.fr3.phx2.llnw.net (69.28.171.221) 14.647 ms 26.365 ms 26.365 ms 6 tge9-4.fr4.dal.llnw.net (69.28.172.90) 43.943 ms 43.943 ms 43.943 ms 7 ve5.fr3.dal.llnw.net (69.28.171.105) 43.943 ms 65.426 ms 65.426 ms 8 tge5-3.fr3.ord.llnw.net (69.28.171.198) 65.426 ms * * 9 ae-1-0.cr0.chi30.tbone.rr.com (66.109.6.154) 66.402 ms 66.402 ms * 10 * * * 11 ae15.mtgmoh1-rtr0.mwrtn.rr.com (66.109.6.69) 76.167 ms 84.956 ms 84.956 ms 12 tge2-0-0.ncntoh1-rtr1.neo.rr.com (65.25.137.194) 83.979 ms 83.979 ms 83.979 ms 13 srp1-1.warnoh1-ybr2.neo.rr.com (24.164.101.6) 84.955 ms 85.932 ms 85.932 ms 14 gig0-3.warnoh1-ubr4.neo.rr.com (24.164.102.70) 85.932 ms 88.861 ms * 15 cpe-174-100-35-77.neo.res.rr.com (174.100.35.77) 98.627 ms * * hookbill 05-11-09, 07:42 PM If nellie the neuron is right, you're fed from an area further south like Bainbridge. ;) I corrected myself a post or so up that I was serviced out of Concord. Its nice to know since I live in Bainbridge that's where the feed comes from. You,sir are very well informed indeed. So is Macedonia on the same feed? Cathode Kid 05-11-09, 08:58 PM I corrected myself a post or so up that I was serviced out of Concord. Its nice to know since I live in Bainbridge that's where the feed comes from. You,sir are very well informed indeed. So is Macedonia on the same feed? Macedonia is the Western Reserve area and it has it's own hub. I have a relative that lives off that feed. nickdawg 05-12-09, 03:12 AM Just as suspected, RAW looked hideous tonight. Any pyrotechnics, lights, etc were a mess. When John Cena came out, it was a mess. The worst I saw was when the Miz came out, even the on screen graphics were blurry from the flashing lights. The Miz was an amorphous blob in a series of squares. The million dollar question: with the TWC guy coming, should I tell him I thin the picture looks like s--t? I still have the show saved on the tivo. Should I say anything, or just worry about getting my other problem fixed? WilliamR 05-12-09, 08:13 AM The tech that came out to my house specifically told me Macedonia had not been changed to SDV. I use to be serviced out of that office. We may be on same head end. I got the last round of HD updates (i.e. Sci-Fi) are you saying that this round I cannot get because of this SDV thing, even though I got the last update? hookbill 05-12-09, 08:23 AM I got the last round of HD updates (i.e. Sci-Fi) are you saying that this round I cannot get because of this SDV thing, even though I got the last update? Yes. We all got that round of HD. It was the one launched on Friday & Saturday last weekend that we didn't get. It would seem that you are on a different feed then I am from what Cathode Kid indicates. However that doesn't mean you have SDV, if you did you should be receiving the channels. What kind of box do you have? If you tell us that we can guide you to your diagnostic screen and have you take a look at your SDV Carousel. If you have numbers there, you do have SDV but you're still not getting the channels. It may perhaps be in some areas even if you do have SDV you won't get those HD channels, though I rather doubt that. Let us know what equipment you have and we will help you. Also if possible give us a picture of your guide then we can tell if you have Navigator or SARA. I think you have SARA just from your location. k2rj 05-12-09, 08:24 AM I got the last round of HD updates (i.e. Sci-Fi) are you saying that this round I cannot get because of this SDV thing, even though I got the last update? That seems to be the consensus.... BudgetPlan1 05-12-09, 08:55 AM NE Ohio, Lake County, mentor area = no new channels...fuggers. :( hookbill 05-12-09, 08:58 AM NE Ohio, Lake County, mentor area = no new channles...fuggers. :( No SDV in Mentor either. Hence no channels. Maybe at end of the month. scnrfrq 05-12-09, 09:02 AM Is anyone seeing hesitations and pauses that last a few seconds in both your live channel viewing and DVR recordings? This seems to have started after the new channels were added. hookbill 05-12-09, 09:13 AM Is anyone seeing hesitations and pauses that last a few seconds in both your live channel viewing and DVR recordings? This seems to have started after the new channels were added. God, it sounds like SDV is really a pos. I'll have to see it with my own eyes before I admit nickdawgs right. Vchat20 says he doesn't have problems. lbvp 05-12-09, 10:08 AM Just as suspected, RAW looked hideous tonight. Any pyrotechnics, lights, etc were a mess. When John Cena came out, it was a mess. The worst I saw was when the Miz came out, even the on screen graphics were blurry from the flashing lights. The Miz was an amorphous blob in a series of squares. The million dollar question: with the TWC guy coming, should I tell him I thin the picture looks like s--t? I still have the show saved on the tivo. Should I say anything, or just worry about getting my other problem fixed? it's entirely possible it was already breaking up on the feed off the bird as well. getting re-encoded just enhanced it heck I've seen microwave feeds break up on pyros. it's just data overload nickdawg 05-12-09, 11:40 AM Is anyone seeing hesitations and pauses that last a few seconds in both your live channel viewing and DVR recordings? This seems to have started after the new channels were added. God, it sounds like SDV is really a pos. I'll have to see it with my own eyes before I admit nickdawgs right. Vchat20 says he doesn't have problems. I've noticed that tuning SDV channels is a bit slow. There's a few second delay(if they come on). I have seen a few brief frozen images on SDV channels. Never seen that on regular channels. Never seen it on DVR recordings. But I have had a recording crap out after 15 minutes, on a SDV channel. What guide/box software do you have? Navigator? SARA? That information will help. scnrfrq 05-12-09, 11:45 AM I've noticed that tuning SDV channels is a bit slow. There's a few second delay(if they come on). I have seen a few brief frozen images on SDV channels. Never seen that on regular channels. Never seen it on DVR recordings. But I have had a recording crap out after 15 minutes, on a SDV channel. What guide/box software do you have? Navigator? SARA? That information will help. I'm on Navigator MDN. I had never seen it on DVR recordings either. Makes me worry my Apricorn drive is going, although it's only 6 months old. hookbill 05-12-09, 11:45 AM Ohio Media Watch tweeted that they are on the verge of breaking a story. I'll bet it has to do with TW and SDV. nickdawg 05-12-09, 12:07 PM I'm on Navigator MDN. I had never seen it on DVR recordings either. Makes me worry my Apricorn drive is going, although it's only 6 months old. My guess might be that it is the box. Since you said MDN, that means you have an older box. Mine was acting funny like that before it "died". It missed lots of recordings for unusual reasons. This thread has just about everything you'd want to know about Navigator! http://www.avsforum.com/avs-vb/showthread.php?t=723830&page=267 nickdawg 05-12-09, 12:08 PM Ohio Media Watch tweeted that they are on the verge of breaking a story. I'll bet it has to do with TW and SDV. I didn't know OMW was a bird!! How many do you have now!! :p hookbill 05-12-09, 12:26 PM I didn't know OMW was a bird!! How many do you have now!! :p You're just sooooooo funny!:rolleyes: Vchat20 05-12-09, 01:46 PM it's entirely possible it was already breaking up on the feed off the bird as well. getting re-encoded just enhanced it heck I've seen microwave feeds break up on pyros. it's just data overload I have to agree with this assumption completely. Especially if it involves what kind of massive amounts of motion, special effects, and quick chroma/luma changes that I'd expect during those events. Digital is always going to have a problem with it, period. Even with a good datarate given to it, the encoders probably cannot handle it. Data overload indeed. nickdawg 05-12-09, 01:51 PM I have to agree with this assumption completely. Especially if it involves what kind of massive amounts of motion, special effects, and quick chroma/luma changes that I'd expect during those events. Digital is always going to have a problem with it, period. Even with a good datarate given to it, the encoders probably cannot handle it. Data overload indeed. It's still SDV's fault. I watch the NBA on TNT(only time I ever watch that crap channel) and it looks nowhere near as bad as USA HD looks. USAHD, PALHD are some of the worst looking channels---and they are SDV. lewis1982 05-12-09, 09:10 PM Timewarner changed up there progamming notices if anybodys interested..mostly saying the new channels will be added area to area, meaning sdv to no sdv haha hookbill 05-12-09, 09:20 PM Timewarner changed up there progamming notices if anybodys interested..mostly saying the new channels will be added area to area, meaning sdv to no sdv haha For those of us not in front of their Mac, link please. lewis1982 05-12-09, 09:28 PM For those of us not in front of their Mac, link please. sorry http://www.timewarnercable.com/northeastohio/learn/programming/whatsontv/programmingnotices.html nothing really new they just changed up the notices by saying community to community hookbill 05-12-09, 09:39 PM sorry http://www.timewarnercable.com/northeastohio/learn/programming/whatsontv/programmingnotices.html nothing really new they just changed up the notices by saying community to community Thank you. Looks like a classic case of C.Y.A.:) nickdawg 05-12-09, 10:43 PM Timewarner changed up there progamming notices if anybodys interested..mostly saying the new channels will be added area to area, meaning sdv to no sdv haha What about people who are lucky enough to be FAR away from Cesspool, err I mean Cleveland? I take that to mean everything else will be going on schedule and only Cleveland suburbs/area will be subject to the "new rules". For those of us not in front of their Mac, link please. :rolleyes: (sigh) :rolleyes: lewis1982 05-12-09, 11:24 PM [QUOTE=nickdawg;16449645]What about people who are lucky enough to be FAR away from Cesspool, err I mean Cleveland? I take that to mean everything else will be going on schedule and only Cleveland suburbs/area will be subject to the "new rules". Im sure its just for people without sdv, and us with sdv will get them on schedule. nickdawg 05-12-09, 11:32 PM [QUOTE=nickdawg;16449645]What about people who are lucky enough to be FAR away from Cesspool, err I mean Cleveland? I take that to mean everything else will be going on schedule and only Cleveland suburbs/area will be subject to the "new rules". Im sure its just for people without sdv, and us with sdv will get them on schedule. This is really weird, I hope OMW has something about it tomorrow. It sounds like they have three situations: those of us with SDV(getting channels on schedule), people without SDV(may not be getting channels until June) and other areas around Cleveland where SDV channels started showing up randomly last Friday. All I do know is they are a fraking mess. The tech that came today did nothing, because there was nothing to do. He said the problems I was having are due to problems in my area with the new channels. The signal levels on the box and even at the pole are fine. It's somewhere up the line and "they're working on it"---which means it could be in 24 hours(as he said) or it could be the second Tuesday after hell freezes over. Vchat20 05-12-09, 11:39 PM I know I'm probably playing devils advocate here, but it's funny. We've been bitching about TWC to get off their rears and add more HD channels and now that they are working on it within the limits they have, they have even more complaints than they had before because they are scrambling trying to work out the unforseen bugs. Damned if they do, damned if they don't. Ya know nickdawg, you've always praised the SD channels before TWC added these HD channels now. What's up this time? hookbill 05-12-09, 11:43 PM I don consider my home part of cleveland. I'm right in the center distance wise between Akron and cleveland. Bainbridge is a very rural community. And I agree it has nothing to do with how close you are to Cleveland. Its just that they stuck some people with SDV:D nickdawg 05-12-09, 11:47 PM I know I'm probably playing devils advocate here, but it's funny. We've been bitching about TWC to get off their rears and add more HD channels and now that they are working on it within the limits they have, they have even more complaints than they had before because they are scrambling trying to work out the unforseen bugs. Damned if they do, damned if they don't. This is a "grass is greener" case. I actually think we were better off when we didn't have the channels. At least then it was "Oh well, we don't have it". Now we have it and it doesn't work. Or Some people have it and some do not. I have no doubt this is because of stupidity and hastiness, not 'unforseen bugs'. It's not like this is the first ever market to get SDV. Ya know nickdawg, you've always praised the SD channels before TWC added these HD channels now. What's up this time? SDTV or S D V? :confused::confused::confused: nickdawg 05-12-09, 11:50 PM I don consider my home part of cleveland. I'm right in the center distance wise between Akron and cleveland. Bainbridge is a very rural community. And I agree it has nothing to do with how close you are to Cleveland. Its just that they stuck some people with SDV:D Neither would I!!! Cleveland is a stinky pit! Watch and Enjoy!! oZzgAjjuqZM& oZzgAjjuqZM& http://www.youtube.com/watch?v=oZzgAjjuqZM& hookbill 05-12-09, 11:52 PM Nickdawg you flip more then a politician. Anything you say I take with a grain of salt.:) Vchat20 05-12-09, 11:55 PM I have no doubt this is because of stupidity and hastiness, not 'unforseen bugs'. It's not like this is the first ever market to get SDV. What do you call people bitching and threatening to leave because they weren't quick on the buzzer to get more HD channels added? And we have went through the whole argument therein long ago. They have too many people to please and SDV was the only option for new HD programming while keeping everyone else happy. You have to realize these problems are headend specific here and not an issue with SDV as a technology. You HAVE to keep on the techs and CSRs and everyone at TW to get them to realize the nature of the problem so they can fix the root of it rather than throwing around blame. I have been saying this for a while. nickdawg 05-13-09, 02:28 AM As I predicted, ECW on SCIFI suffers from the same shortcomings as RAW on USAHD. I will concede that source encoding is a bit, a bit of the cause of the blocking(since I saw on another topic that no source is immune from it). However, it also depends on how TWC is encoding it. I'll bet even with SDV TWC is still bandwidth cramming their channels. But in light of recent events, I think it should be considered a "WIN" that TWC's encoding produces a non-broken up picture and sound on our screens. ;) :rolleyes: I guess GOOD HD, ie "feeling like you are there during a live event" is just a myth. :( :bigfrown: nickdawg 05-13-09, 02:33 AM Hey TWC: I want to see WGN-HD in the next batch of HD channels so I can also see WWE Superstars in HD on Thursdays. It's almost perfect now: USAHD on Mondays, SCIFIHD on Tuesdays and WBNXHD on Friday nights! :D:D:D:D lewis1982 05-13-09, 02:51 AM only complaints i have are with the premiums..just watching the hulk and its so pixelated in the fast moving scenes..bunch of other movies also..anybody else with this problem? nickdawg 05-13-09, 02:55 AM only complaints i have are with the premiums..just watching the hulk and its so pixelated in the fast moving scenes..bunch of other movies also..anybody else with this problem? Which channel? I have HBO and it usually looks OK. After about 2 1/2 years of HD service with TWC, I've come to accept some of the "imperfections", but I cannot get over how awful USA and SCIFI look. And PALHD. I recorded Yellowcard (was on tonight at midnight) and I'll have to look at that one to see how live performances look. lewis1982 05-13-09, 02:56 AM i think hulk was on max..but i notice it on the other premiums also..whenever theres action its pixelated..i guess they compress them??? i also remember watching transformers and it was so bad i had to turn it off. cant remember which channel that was on also when i order an hd movie on demand its flawless WilliamR 05-13-09, 07:06 AM Yes. We all got that round of HD. It was the one launched on Friday & Saturday last weekend that we didn't get. It would seem that you are on a different feed then I am from what Cathode Kid indicates. However that doesn't mean you have SDV, if you did you should be receiving the channels. What kind of box do you have? If you tell us that we can guide you to your diagnostic screen and have you take a look at your SDV Carousel. If you have numbers there, you do have SDV but you're still not getting the channels. It may perhaps be in some areas even if you do have SDV you won't get those HD channels, though I rather doubt that. Let us know what equipment you have and we will help you. Also if possible give us a picture of your guide then we can tell if you have Navigator or SARA. I think you have SARA just from your location. I have the default HD DVR box from Time Warner, they gave it to me. It is the Scientific Atlantic Explorer. scnrfrq 05-13-09, 08:17 AM Help! I think my 8300HD running Navigator MDN is self-destructing. Several times when I checked the DVR in the morning it has been recording by itself all nite long and is still recording. Nothing shows up on the list as being recorded, but my used disk space has gone up 8% overnight (with a 1TB external drive). Also, it has missed recording most of the shows it should have the night before. The recording log says "Unable to record". If I reboot it stops recording, and the used space returns to being 8% less. But I've still lost the shows it was supposed to record. I'm also getting some hesitations and short freezes both with live TV and recordings. I would just exchange the box, but I've got shows on it and my external drive from 4/5 on. I'm not sure I can still get another HD box, and if I get an HDC box my external drive will no longer work. Meanwhile, my other 8300 HD box is working fine. Any suggestions on what's going on, and if I can get this box to work for awhile longer? hookbill 05-13-09, 08:29 AM Help! I think my 8300HD running Navigator MDN is self-destructing. Several times when I checked the DVR in the morning it has been recording by itself all nite long and is still recording. Nothing shows up on the list as being recorded, but my used disk space has gone up 8% overnight (with a 1TB external drive). Also, it has missed recording most of the shows it should have the night before. The recording log says "Unable to record". If I reboot it stops recording, and the used space returns to being 8% less. But I've still lost the shows it was supposed to record. I'm also getting some hesitations and short freezes both with live TV and recordings. I would just exchange the box, but I've got shows on it and my external drive from 4/5 on. I'm not sure I can still get another HD box, and if I get an HDC box my external drive will no longer work. Meanwhile, my other 8300 HD box is working fine. Any suggestions on what's going on, and if I can get this box to work for awhile longer? First you should be aware that if your eSATA has a larger hard drive then your DVR by default it records to the larger drive. So you may have programs beyond the date you suspect. Second, this is the problem with these piece of garbage DVR's. Mine would misss recordings or do partials. What can you do? Well, what I did was I either recorded to a VCR or DVD everything I had and then returned the box. And doing that you still got to be careful. These DVR's have a known tendency to stop recording the sound track you are recording and start recording the "live" show that is coming in. So I suggest if you do record do not change channels, just leave it on the recorded program with muted sound so it doesn't spoil it for you. You can try another DVR at that point but I suspect that the problem is being caused by the relationship of the eSATA and DVR. That increased my problems with recordings. Try that first however and if that lets you down again, consider purchasing another DVR. It's well worth the money. hookbill 05-13-09, 08:35 AM I have the default HD DVR box from Time Warner, they gave it to me. It is the Scientific Atlantic Explorer. Tune your television to a known SDV channel like STO. Press and hold the select button until you see a little flashing email symbol on the display. When you see that press the info button and your television will show you the diagnostic screen. Using the plus and minus key just to the right on your remote from the center, navigate until you see "SDV Carousel." If you see nothing but zeros there, then you do not have SDV. I highly suspect that you don't. hookbill 05-13-09, 08:43 AM Hey TWC: I want to see WGN-HD in the next batch of HD channels so I can also see WWE Superstars in HD on Thursdays. It's almost perfect now: USAHD on Mondays, SCIFIHD on Tuesdays and WBNXHD on Friday nights! :D:D:D:D You gotta be kidding me. I didn't know you were such a wrestling fan. While I watch TNA, I usually use the 30 second skip and tick until it gets to the parts I'm interested in which is with Sting, Kurt Angle, Booker T, Kevin Nash, A J Styles, Kevin Nash. Scott Steiner. I like the new Macho Man black dude they have he cracks me up does a great Randy Savage. Oooohhhh Yeahhhhhh! I really dislike the female wrestlers, bad stupid story lines for them. I think Somoa Joe is a waste of time, no charisma don't know how he ever held the belt. Jeff Jerrett is over there and now so is Mick Folly. They have some great young wrestlers coming up too. Of course I have to watch all of this in ANALOG since Spike is not in HD and isn't even mentioned. Adam P 05-13-09, 10:10 AM So I've been trying to follow this thread but I've been kind of sporadic at best (and it moves pretty quickly). I've been seeing some of the new channels (ESPNews, MLB, etc) in the program guide on my TiVo for a few days now but if I tuned to them it gave me the "Channel is not available" message. I checked those channels on my SA 4250HDC upstairs and it won't even tune to them, and they're not in the guide. Hooked up the tuning adapter last night and the only difference is that now when I tune to those new channels, instead of getting a grey screen and an unavailable message, I just get the grey screen. I think I'm checking the SDV Carousel correctly on the TiVo and its showing all zeroes, so that would mean no SDV. The latest post on OMW lists Mayfield Hts as a "no SDV yet" area, and I'm in South Euclid which borders Mayfield Hts, so I'm guessing I'm in the same boat. Does this sound about par for the course? hookbill 05-13-09, 12:17 PM So I've been trying to follow this thread but I've been kind of sporadic at best (and it moves pretty quickly). I've been seeing some of the new channels (ESPNews, MLB, etc) in the program guide on my TiVo for a few days now but if I tuned to them it gave me the "Channel is not available" message. I checked those channels on my SA 4250HDC upstairs and it won't even tune to them, and they're not in the guide. Hooked up the tuning adapter last night and the only difference is that now when I tune to those new channels, instead of getting a grey screen and an unavailable message, I just get the grey screen. I think I'm checking the SDV Carousel correctly on the TiVo and its showing all zeroes, so that would mean no SDV. The latest post on OMW lists Mayfield Hts as a "no SDV yet" area, and I'm in South Euclid which borders Mayfield Hts, so I'm guessing I'm in the same boat. Does this sound about par for the course? Yeah sure does. WilliamR 05-13-09, 04:29 PM Tune your television to a known SDV channel like STO. Press and hold the select button until you see a little flashing email symbol on the display. When you see that press the info button and your television will show you the diagnostic screen. Using the plus and minus key just to the right on your remote from the center, navigate until you see "SDV Carousel." If you see nothing but zeros there, then you do not have SDV. I highly suspect that you don't. Nothing happens when I hold the select button. I turned it to STOHD. hookbill 05-13-09, 04:44 PM Nothing happens when I hold the select button. I turned it to STOHD. Not the select button on the remote. I'm talking about the select button on the STB. Push it and hold until the email flashes. If that doesn't work then you have different software then I have and nickdawg can step you through it. nickdawg 05-13-09, 04:46 PM Nothing happens when I hold the select button. I turned it to STOHD. Look at the front panel of the box. There should be a flashing light on the front panel above the clock where the output format lights and the record lights are. The flashing light looks like an envelope. Also, if you have an older box(3100, 3250, 8000) look for the word MESSAGE on the front of your box. The green light next to the word MESSAGE should be blinking. nickdawg 05-13-09, 04:56 PM You gotta be kidding me. I didn't know you were such a wrestling fan. While I watch TNA, I usually use the 30 second skip and tick until it gets to the parts I'm interested in which is with Sting, Kurt Angle, Booker T, Kevin Nash, A J Styles, Kevin Nash. Scott Steiner. I like the new Macho Man black dude they have he cracks me up does a great Randy Savage. Oooohhhh Yeahhhhhh! I really dislike the female wrestlers, bad stupid story lines for them. I think Somoa Joe is a waste of time, no charisma don't know how he ever held the belt. Jeff Jerrett is over there and now so is Mick Folly. They have some great young wrestlers coming up too. Of course I have to watch all of this in ANALOG since Spike is not in HD and isn't even mentioned. They talk about the "family viewing hour". For years in my family, Monday Night RAW was "the family viewing hour". Haven't watched it as much lately, I was a casual viewer. But now with HD, this is appointment, must see television. Yeah, I wish they would add Spike HD too! If they did, I'll bet TNA will also be on my weekly "to watch" list! ;) Ass whooping and high definition, what can be better than that? :D:D:D:D Also, I know who I'd like to see thrown in the ring next time WWE is in town. Mr. Fry and Mr. Jascoe!!! I'd pay money to see those two thrown around like chew toys by Batista and Big Show. :p:p:p:p smoti17 05-13-09, 05:11 PM So I've been out of the country for about 10 days (including staying in a hotel where all the in-room channels were delivered digitally...), and why am I not surprised to come back not just to no new HD channels, but an even bigger TWC SDV mess than ever. Still no signs of them even trying to turn on SDV (ex-Adelphia "Cleveland Suburbs 2") here. Sigh. hookbill 05-13-09, 05:16 PM Look at the front panel of the box. There should be a flashing light on the front panel above the clock where the output format lights and the record lights are. The flashing light looks like an envelope. Also, if you have an older box(3100, 3250, 8000) look for the word MESSAGE on the front of your box. The green light next to the word MESSAGE should be blinking. I gotta feeling he was holding the remote select. I wasn't specific about walking up to the box and doing it. I think he has a regular SA 8300. Vchat20 05-13-09, 05:20 PM The only diag the older MDN boxes have is with the remote select button so it would still apply. The newer ODN boxes have two diagnostic interfaces: One for Navigator and one for the Hardware/OCAP system. Navigator's still comes through via the remote but the Hardware diag comes through by using the buttons on the front of the box exclusively (which those methods changed from v2 to v3) nickdawg 05-13-09, 05:35 PM The only diag the older MDN boxes have is with the remote select button so it would still apply. The newer ODN boxes have two diagnostic interfaces: One for Navigator and one for the Hardware/OCAP system. Navigator's still comes through via the remote but the Hardware diag comes through by using the buttons on the front of the box exclusively (which those methods changed from v2 to v3) On the newer boxes, the only way to get the Navigator diagnostics is to press Select on the remote then press Arrow Down when the mail sign flashes. To get the GOOD diagnostics, the AXIOM diagnostics, press and hold INFO and VOL+ on the front of the box. When the blue screen menu appears, scroll down to "Mfr. Diagnostics". The AXIOM diagnostics contain all the hardware info, like QAM statistics that tell you SNR, Frequency and Power levers, corrected bytes, etc. Speaking of Frequencies, I noticed something last night. I was flipping channels with the AXIOM diagnostics open and all my HD channels are either 597 or 573 MHz. So I tried SD channels. I tuned to G4 on 329. Guess what frequency it was on? Guess!! 585.000MHz!! The one that never worked. Except now I had a clear watchable picture and sound without a flaw, on 585! I also tried the Shopping channels, some were on 603.000MHz, but one or two were on 585, those worked fine. Either the guy did something on the pole yesterday while checking signal levels, or the problem was higher up and it was fixed. hookbill 05-13-09, 05:43 PM On the newer boxes, the only way to get the Navigator diagnostics is to press Select on the remote then press Arrow Down when the mail sign flashes. To get the GOOD diagnostics, the AXIOM diagnostics, press and hold INFO and VOL+ on the front of the box. When the blue screen menu appears, scroll down to "Mfr. Diagnostics". The AXIOM diagnostics contain all the hardware info, like QAM statistics that tell you SNR, Frequency and Power levers, corrected bytes, etc. Speaking of Frequencies, I noticed something last night. I was flipping channels with the AXIOM diagnostics open and all my HD channels are either 597 or 573 MHz. So I tried SD channels. I tuned to G4 on 329. Guess what frequency it was on? Guess!! 585.000MHz!! The one that never worked. Except now I had a clear watchable picture and sound without a flaw, on 585! I also tried the Shopping channels, some were on 603.000MHz, but one or two were on 585, those worked fine. Either the guy did something on the pole yesterday while checking signal levels, or the problem was higher up and it was fixed. It probably was fixed. I don't think they want people to have bad service. They just decided to use your area as a guinea pig. Good choice.:D:p nickdawg 05-13-09, 05:49 PM It probably was fixed. I don't think they want people to have bad service. They just decided to use your area as a guinea pig. Good choice.:D:p They decided to take their union lunch break in your area. Good choice! :p:p Vchat20 05-13-09, 05:52 PM They could have probably also just swapped around which frequencies held various QAMs too. Who knows. It's not like the days of analog where moving a channel to a different frequency meant a different channel number too. They could move a digital channel all over the place from one day to the next and you'd never know the difference unless you were anal and watched the box diagnostics every day (which may very well be the case with nickdawg). I doubt the frequency location itself is the direct culprit but perhaps the equipment and muxers that was feeding the SDV channels to that one frequency at the time that was probably mis-configured or otherwise buggy or had some other problems. Just needs someone to fix them. It's only too bad that no one at TW up high enough in the chain is willing to listen to good technical information from their customers here in order to help fix bugs like this. They'd probably sort them all out in record time if they did. Unfortunately when you have armchair know-it-all techies who really do not 'know it all', they have to protect themselves. nickdawg 05-13-09, 06:12 PM They could have probably also just swapped around which frequencies held various QAMs too. Who knows. It's not like the days of analog where moving a channel to a different frequency meant a different channel number too. They could move a digital channel all over the place from one day to the next and you'd never know the difference unless you were anal and watched the box diagnostics every day (which may very well be the case with nickdawg). Nope. Only when there is a problem or new channels are added. I've been frequently checking the diagnostics since there have been issues. I've confirmed that the problems are not frequency-related(on this end) as some of the black screen channels share SDV frequencies with working channels. I doubt the frequency location itself is the direct culprit but perhaps the equipment and muxers that was feeding the SDV channels to that one frequency at the time that was probably mis-configured or otherwise buggy or had some other problems. Just needs someone to fix them. That's what I originally thought it was. I was doubtful of all the calls to TWC telling me it is a problem on my TV. About the only thing the guy said that I believed is there are problems with the channels in my area. It's only too bad that no one at TW up high enough in the chain is willing to listen to good technical information from their customers here in order to help fix bugs like this. They'd probably sort them all out in record time if they did. Unfortunately when you have armchair know-it-all techies who really do not 'know it all', they have to protect themselves. I mentioned SDV by name when I called Sunday. The woman seemed very dismissive when I asked about problems. I asked if they had lots of complaints about the new channels or problems with them. She promptly replied "no". That's why you never want to say anything about the diagnostic menu to TWC people---they want that to be secret and they are very hostile to people who understand their s--t. I agree Chat. You think TWC would have a 'plant' here listening. Then I could flame teh crap out of them. :D;) hookbill 05-13-09, 06:44 PM I mentioned SDV by name when I called Sunday. The woman seemed very dismissive when I asked about problems. I asked if they had lots of complaints about the new channels or problems with them. She promptly replied "no". That's why you never want to say anything about the diagnostic menu to TWC people---they want that to be secret and they are very hostile to people who understand their s--t. No, No, No. You're giving way, way to much credit to the CSR's. As I said in a previous post, the CSR's don't know diddly about SDV. They have no idea what it is. That's why she said no. They didn't know what you were talking about when you said "SDV." Heck nickdawg the friggen tech I had come out didn't really know that much about it, I could tell. If he didn't know that much how the flock do you expect a CSR to know? I am certain you are right about them being instructed not to talk about other complaints, but that's probably about it. As far as the CSR's they don't know anything. Vchat20 05-13-09, 07:10 PM Precisely hookbill. The only ones who can really be trusted knowledge-wise are those in higher levels of support that you normally CANNOT get access to. Hook's contact at his local headend is a prime example. The CSR's and Tech's only know enough to a) hook up equipment and leave, b) take your money, and c) read and follow predefined scripts and give up when a problem wavers outside their scope. lewis1982 05-13-09, 07:42 PM i just checked stohd sdv diagonistic and i am getting 585 mhz. no problems on my end but im not very knowledgable about what that means..is that good? lol nickdawg 05-13-09, 07:46 PM I noticed that all of the new HD channels have the little logos next to the channel name/number except for PALHD, SCIFI and Disney. All of the Discovery networks have logos, all the NBCU networks except SCIFI and all the Disney/ABC networks except for Disney HD. hookbill 05-13-09, 07:51 PM Precisely hookbill. The only ones who can really be trusted knowledge-wise are those in higher levels of support that you normally CANNOT get access to. Hook's contact at his local headend is a prime example. The CSR's and Tech's only know enough to a) hook up equipment and leave, b) take your money, and c) read and follow predefined scripts and give up when a problem wavers outside their scope. You know who's got the best contact and may be smarter then all of us is Cathode Kid. I would love to know who his contact is. He knows a lot more then he is willing to share. That's not meant to be a negative statement its pure jealousy. And he knows way to much technical stuff. I'm willing to bet he at least use to work there. I accused him once of being a TW person but he denies it. nickdawg 05-13-09, 08:14 PM i just checked stohd sdv diagonistic and i am getting 585 mhz. no problems on my end but im not very knowledgable about what that means..is that good? lol Yes. It means that things are working as they should, there's no picture breakup/audio dropout. Now if only they could fix the damn black screen with audio channels. lewis1982 05-13-09, 10:13 PM Yes. It means that things are working as they should, there's no picture breakup/audio dropout. Now if only they could fix the damn black screen with audio channels. are you still getting black screen and audio? i havent had it since that horrible day..all has been good since except for gay cnbc nickdawg 05-14-09, 03:02 AM are you still getting black screen and audio? i havent had it since that horrible day..all has been good since except for gay cnbc Never heard of that one. Did TWC add another new channel? ;) Is Barney Frank the host of one show instead of Jim Cramer? ;) :p:p My CNBC, BRAVO, ABCFAMILY, ANIZAL PLANET and ESPN NEWS still do not work. HEEEELLOOOOO!!! TWC!!! lewis1982 05-14-09, 04:19 AM Never heard of that one. Did TWC add another new channel? ;) Is Barney Frank the host of one show instead of Jim Cramer? ;) :p:p My CNBC, BRAVO, ABCFAMILY, ANIZAL PLANET and ESPN NEWS still do not work. HEEEELLOOOOO!!! TWC!!! really? when did those channels go out on you again..thought you said they were working for you a day ago? hookbill 05-14-09, 08:47 AM really? when did those channels go out on you again..thought you said they were working for you a day ago? A little secret about nickdawg. He will confuse the heck out of you from time to time. Take what he says with a grain a salt, expect the unexpected, and plan on being confused by these type of post frequently.:) Red_Rabbit 05-14-09, 10:45 AM Ex-Adelpiha, cleveland Heights Area, woke up this morning and I now have ESPN News, MLB HD, TLC HD, Animal Planet HD, Bravo HD, CNBC HD hookbill 05-14-09, 10:51 AM Ex-Adelpiha, cleveland Heights Area, woke up this morning and I now have ESPN News, MLB HD, TLC HD, Animal Planet HD, Bravo HD, CNBC HD Thanks for letting us know. Appreciate you putting in your location. Still no love here in Bainbridge.:( hookbill 05-14-09, 01:22 PM Almost as if to rub my face in it todays Dodger game starts with "Dodger baseball is brought to you today in high definition by Crime Warner Cable." Yeah for everybody else in the country except Hook because I live in a community that gets HD after everybody else. :( shooter21198 05-14-09, 03:04 PM Time Warner's Program Notices this month confused me to the fullest Time Warner Cable’s agreements with programmers to carry their services routinely expire from time to time. We are usually able to obtain renewals or extensions of such agreements, and carriage of programming services is discontinued only in rare circumstances. The following agreements with programmers are due to expire soon, and we may be required to cease carriage of one or more of these services in the near future. WFXP, WFXP HD, WJET, WJET HD, WTRF, GSN, E!, FSN Pittsburgh, WYFX HD, WTVG, WYTV, WKBN HD, WBNX, WAOH, Lifeskool On Demand, Great American Country, BBC America On Demand, Inspirational Life, NBA TV, ShopNBC, Style, Weather Channel, HD Net, HD Net Movies. On or after April 29, 2009, the following services will be added to Standard HD on a community by community basis in the greater Cleveland area: Bravo, CNBC, The Learning Channel, Animal Planet, ABC Family, On or after April 29, 2009 the following services will be added to HD for customers with the digital basic tier on a community by community basis in the greater Cleveland area: ESPN News and MLB On or after May 15th: WIVM will move to position 367 and WVIZ Create will be added to position 365. On or after May 15th, My YTV will move from position 373 to 247. On or after May 15th: WIVN will move to position 367 and WVIZ Create will be added to position 365 and for customers in Dover, New Philly and Newcomerstown, WCMH will be dropped. On or after May 15th, 2009, the following services will be added to digital access: WGTE Create, WGTE Family. On or after May 26th, the following services will be added to Standard HD on a community by community basis in the greater Cleveland area: Golf, FX, Fox News, CNN. On or after May 26th, the following services will be added to HD for customers with the digital basic tier on a community by community basis in the greater Cleveland area: Science Channel, National Geographic. On or after May 27th, the following services will be added to the HD Plus Tier: Mav TV and Smithsonian. The launch of these HD services in some areas has been postponed. No new date is available. Standard HD: Bravo, CNBC, The Learning Channel, Animal Planet, ABC Family, Lifetime Movie Network, Travel, AMC, Golf, FX, Fox News, CNN. Digital Basic Tier HD: ESPN News, MLB, National Geographic and Science Channel, Versus, Speed, ESPNU. On or after June 15th: the following services will be added to Standard HD on a community by community basis in the greater Cleveland area: Lifetime Movie Network, Travel, AMC. On or after June 15th: the following services will be added to HD for customers with the Digital Basic Tier on a community by community basis in the greater Cleveland area: Versus, Speed, ESPNU. On or after June 15th: the following services will be added to HD for customers subscribing to the MLB Extra Innings or NHL Center Ice packages on a community by community basis in the greater Cleveland area: Game HD * Changes will vary by service area. Not all services available in all areas. WilliamR 05-14-09, 03:52 PM Not the select button on the remote. I'm talking about the select button on the STB. Push it and hold until the email flashes. If that doesn't work then you have different software then I have and nickdawg can step you through it. Got it, it was all zeroes. That figures. Oh well. :mad: nickdawg 05-14-09, 04:49 PM A little secret about nickdawg. He will confuse the heck out of you from time to time. Take what he says with a grain a salt, expect the unexpected, and plan on being confused by these type of post frequently.:) No, Hookbill. CNBC, ESPN NEWS, ANIZAL PLANET, BRAVO, ABCFAMILY went out some time yesterday. As of right now, only BRAVO, MLB and ANIZAL PLANET are black screen with no sound. hookbill 05-14-09, 05:33 PM No, Hookbill. CNBC, ESPN NEWS, ANIZAL PLANET, BRAVO, ABCFAMILY went out some time yesterday. As of right now, only BRAVO, MLB and ANIZAL PLANET are black screen with no sound. We're not psychic nickdawg. How were we to know you had a blackout. Maybe they decided to make you wait until I get those channels.:D;) lewis1982 05-14-09, 06:42 PM We're not psychic nickdawg. How were we to know you had a blackout. Maybe they decided to make you wait until I get those channels.:D;) mlb and abcfamily are black with just sound for me..thought this was done..oh well hookbill 05-14-09, 06:58 PM mlb and abcfamily are black with just sound for me..thought this was done..oh well It's really kind of strange. I can see the whole thing going off but just the picture? Really sucks that they can't get this stuff together. Vchat20 05-14-09, 07:14 PM One thing I did notice that was extremely odd was that while capturing clips off a few SDV channels, VLC reported the bitrate as hardly wavering off 150001kb/s even when the motion went from slideshow-like to breakneck action movie speeds. Maybe dropped a little ways down to like 14700kb/s, but not much of a difference. Reason I say this is odd because it doesn't factor into a QAM's full 38mbit of bandwidth. I could probably understand if the bitrate was actually variable and went anywhere from like 8mbit to 20mbit in a short period, then they could go with their usual 'cram 3 HD channels into a single slot' motto. But with it being stuck at 14.5mbit as it seems, they have a large 9mbit chunk essentially going to waste here. Unless I am missing something else they are using it for? Unless they are putting some SD channels in there too. But in my mind that is still wasting space. Or maybe I'm just looking too much into it? smoti17 05-14-09, 08:33 PM I can confirm that here in Shaker Heights, ex-Adelphia, the new SDV channels started coming through today. Seems to be okay so far. nickdawg 05-14-09, 08:50 PM It's really kind of strange. I can see the whole thing going off but just the picture? Really sucks that they can't get this stuff together. When that happens, try flipping the channel and going back to it. I had no picture on Anizal Planet. Changed the channel to WKYC, went back to Anizal and it had picture! Also I left the TV on ABC Family with no picture for awhile and one time it came on automatically after a few minutes. Weird. Hook, are you still upset you don't get to have what we have? ;) Tons of problems! :p hookbill 05-14-09, 09:13 PM When that happens, try flipping the channel and going back to it. I had no picture on Anizal Planet. Changed the channel to WKYC, went back to Anizal and it had picture! Also I left the TV on ABC Family with no picture for awhile and one time it came on automatically after a few minutes. Weird. Hook, are you still upset you don't get to have what we have? ;) Tons of problems! :p It would appear that your issues are not everybodys issue. Vchat indicates his is working ok. The post above yours says things are fine. Inundated reported all was well. Only a couple of people are reporting issues. I just want to get it and get it over with. If I have issues I will get them taken care of. lewis1982 05-15-09, 01:26 AM all new channels are black with no sound for me right now..whats wierd is the other sdv channels are fine its just the new ones that are doing this..anybody have a clue why? hookbill 05-15-09, 07:34 AM all new channels are black with no sound for me right now..whats wierd is the other sdv channels are fine its just the new ones that are doing this..anybody have a clue why? My advice is don't sit on your hands about this and hope for the best. That's not going to resolve your issue. Call TW and explain the problem to them. Make them send a tech out. You see telling us about it is fine but unless TW can even acknowledge a problem exist it isn't going to get fixed. That can only come by people placing calls. Let us know how your service call works out. Good luck. lewis1982 05-15-09, 07:41 AM ya i plan on calling them shortly..it sucks tho everytime someone comes its like i know more than they do lol..ill give it a shot lewis1982 05-15-09, 02:22 PM ok just checked diagostics and its saying sdv last initization time as 5/15 720am.. i remember it saying 5/9 last time and just wondered from you experts if that means anything..also channels back up and working now but for how long? hookbill 05-15-09, 02:29 PM nickdawg, lewis1982 OMW wants to hear from you. http://ohiomedia.blogspot.com/2009/05/twc-hdtv-request.html Friday, May 15, 2009 TWC HDTV Request OMW would like to know if any readers are still experiencing various glitches related to the rollout of new HD channels in Time Warner Cable's Northeast Ohio footprint. This request is only for those in areas which have already received the most recent set of channels released to areas with Switched Digital Video (SDV) activated, who have seen such issues as channel breakup or audio with no video. If you're in a TWC area and without the channels originally promised "on or about" April 29th, we don't need to hear from you... Thanks in advance! nickdawg 05-15-09, 10:54 PM What happened to this TV? I remember in all the clutter of HD channel additions, TWC mentioned that This TV would be added "on or after May 15". shooter21198 05-16-09, 07:56 AM Strange new twist all SDV channels work but ESPN and ESPN2 and maybe more were broken hookbill 05-16-09, 07:59 AM Strange new twist all SDV channels work but ESPN and ESPN2 and maybe more were broken I'm not certain but I didn't think ESPN and ESPN2 are SDV. schandorsky 05-16-09, 08:29 AM I'm not certain but I didn't think ESPN and ESPN2 are SDV. In Amherst no ESPN or ESPN2 and we don't even have SDV yet. shooter21198 05-16-09, 08:30 AM i forgot to mention ESPN/2 is not SDV hookbill 05-16-09, 09:53 AM Well, I not only didn't have ESPN HD or ESPN2 HD, I had no digital channels at all on my TiVo's. Both of them. There is a message at the beginning saying they know about ESPN issue so don't bother them, they are working on it. Not exactly what it said but you get the idea. They must have been fooling around with something for both of my TiVo's to go out at the same time. What was weird was when I first turned it on I had a signal from MLB Extra Innings where I left both of my TiVo's last night. I changed channels and found out all digital channels were gone. I tried to go back to the channel I had originally tuned into but it was gone too. A call to customer service, a reboot, and I'm back in business on both machines. I'm a little p.o.'d because I had to stop my recording of TNA Wrestling, I don't know if there is another replay but hey it's only wrestling. Just for the TiVo owners you can really get these guys to work with you if you have your cable card numbers available with you so if you ever have the opportunity write down your card numbers. Store them in your computer and do a print out available by your TiVo's, it will come in handy. They are more then willing to work with you if you have those numbers, they don't get confused. Otherwise, truck roll, wasted time, and all that.;) nickdawg 05-16-09, 04:27 PM I'm not certain but I didn't think ESPN and ESPN2 are SDV. They were never on the list scheduled to become SDV. And it would be a very GOOD decision to NOT put ESPN/ESPn2 on SDV. Given the reliability of SDV, you'd have many more P.O.ed customers. ;) hookbill 05-16-09, 06:09 PM They were never on the list scheduled to become SDV. And it would be a very GOOD decision to NOT put ESPN/ESPn2 on SDV. Given the reliability of SDV, you'd have many more P.O.ed customers. ;) I sure hope they don't screw around with stuff again and make me have to have my cable cards hit again. This brings me back to the STB. How come that didn't require a hit? Why just my TiVo cards? This whole cable card thing is weird, and I've been going through it for a couple of years now. lewis1982 05-16-09, 08:18 PM getting hd not available now on past and new hd channels..this never ends nickdawg 05-16-09, 08:44 PM getting hd not available now on past and new hd channels..this never ends No problems on any of the HD channels here. :eek: lewis1982 05-16-09, 09:24 PM No problems on any of the HD channels here. :eek: they came back on for me a little bit ago.. they were doing the unavailable for a while. nickdawg 05-16-09, 10:03 PM they came back on for me a little bit ago.. they were doing the unavailable for a while. Maybe they're finally fixing it. I had some missing channels the other night, then they worked all day Friday. Only about 10 days until we do this all over again(with the May 25th channel additions) 439 Golf 439 453 National Geo 453 451 Science 451 478 FX 478 483 CNN 485 Fox News 485 HDTV Tier: 474? MAV HD 475? Smithsonian HD Bringing the total channels to: 35 430 ESPNHD 431 ESP2HD 432 ESPN News HD 433 BTNHD 435 STOHD 438 MLBHD 439 GOLFHD 441 TNTHD 442 TBSHD 443 USAHD 444 A&EHD 445 HGTVD 446 FOODHD 447 History HD 448 Discovery HDT 449 Discovery HD 450 TLCHD 451 Science HD 452 Anizal Planet HD 453 National Geographic HD 456 Disney HD 460 ABC Family HD 465 Bravo HD 469 PALHD 470 UHD 471 HD NET 472 HDNET Movies 473 MGMHD 474 MAV HD 475 Smithsonian HD 476 SCIFHD 478 FX 483 CNN 485 Fox News 486 CNBCHD That list is pretty impressive for TWC NEO considering we only had about 10 (14 with the HD Tier) about 3 months ago! lewis1982 05-16-09, 10:10 PM Maybe they're finally fixing it. I had some missing channels the other night, then they worked all day Friday. Only about 10 days until we do this all over again(with the May 25th channel additions) 439 Golf 439 453 National Geo 453 451 Science 451 478 FX 478 483 CNN 485 Fox News 485 HDTV Tier: 474? MAV HD 475? Smithsonian HD Bringing the total channels to: 35 430 ESPNHD 431 ESP2HD 432 ESPN News HD 433 BTNHD 435 STOHD 438 MLBHD 439 GOLFHD 441 TNTHD 442 TBSHD 443 USAHD 444 A&EHD 445 HGTVD 446 FOODHD 447 History HD 448 Discovery HDT 449 Discovery HD 450 TLCHD 451 Science HD 452 Anizal Planet HD 453 National Geographic HD 456 Disney HD 460 ABC Family HD 465 Bravo HD 469 PALHD 470 UHD 471 HD NET 472 HDNET Movies 473 MGMHD 474 MAV HD 475 Smithsonian HD 476 SCIFHD 478 FX 483 CNN 485 Fox News 486 CNBCHD That list is pretty impressive for TWC NEO considering we only had about 10 (14 with the HD Tier) about 3 months ago! ya plus 5-7 more each month we will have tons..i was gonna get satellite because i was frustrated with the lack of hd, until i read that we were getting additions..im sure they will get it sorted out.. ill just be patient lol nickdawg 05-16-09, 10:31 PM ya plus 5-7 more each month we will have tons..i was gonna get satellite because i was frustrated with the lack of hd, until i read that we were getting additions..im sure they will get it sorted out.. ill just be patient lol And it will be even better by June 15. By then we will have over 40 channels. At least those of us with SDV. ;) TWC better get off their ASS on that! :D As of June 15, 41 HD channels: 430 ESPNHD 431 ESP2HD 432 ESPN News HD 433 BTNHD 434 ESPNUHD* 435 STOHD 437 Speed HD* 438 MLBHD 439 GOLFHD 440 Versus HD* 441 TNTHD 442 TBSHD 443 USAHD 444 A&EHD 445 HGTVD 446 FOODHD 447 History HD 448 Discovery HDT 449 Discovery HD 450 TLCHD 451 Science HD 452 Anizal Planet HD 453 National Geographic HD 454 Travel HD* 456 Disney HD 460 ABC Family HD 463 AMCHD* 464 Lifetime Movie HD* 465 Bravo HD 469 PALHD 470 UHD 471 HD NET 472 HDNET Movies 473 MGMHD 474 MAV HD 475 Smithsonian HD 476 SCIFHD 478 FX 483 CNN 485 Fox News 486 CNBCHD shooter21198 05-17-09, 09:43 AM That list is huge silly TWC what happened to the days of 14 HD Channels and everyone hated it lewis1982 05-17-09, 05:51 PM anybody getting the hd not available..doing it on the old hd channels hookbill 05-17-09, 05:57 PM anybody getting the hd not available..doing it on the old hd channels Which channels, specifically? I don't want to check my entire 15 channels of HD.:D:p hookbill 05-17-09, 06:01 PM The CW seems to be down, but that's about it. More high quality HD from Time Warner. :) lewis1982 05-17-09, 06:03 PM Which channels, specifically? I don't want to check my entire 15 channels of HD.:D:p usahd,hdnet hd movies bunch of others cant remember not by the tv to check lewis1982 05-17-09, 06:04 PM checked diagnostics and says no sdv bandwith on the messed channels nickdawg 05-17-09, 06:06 PM The CW seems to be down, but that's about it. More high quality HD from Time Warner. :) The CW is down here too. Black screen on HD, yellow screen on channel 7. That's the only one. Too bad, I like Drew Carey show! :( lewis1982 05-17-09, 06:06 PM did a reboot and they are working now..nuts nickdawg 05-17-09, 06:20 PM The CW is down here too. Black screen on HD, yellow screen on channel 7. That's the only one. Too bad, I like Drew Carey show! :( I got out my rabbit ears and checked 55 analog OTA. There is a black screen on that channel too. Don't know what the yellow screen on channel 7 means... Vchat20 05-17-09, 06:31 PM Ok. In response to another thread I wanna start a mini-poll here to gather some data. Particular on SDV here in the NEO area. In particular I am interested in which headend people are on. If you don't know it right away, a good check is to use this tool if you have TW's internet service: http://private.dnsstuff.com/tools/tracert.ch and post the second to last hop (usually has your city name or one close to it in the name) and failing that, check the forecasted city on the Local on the 8's on the weather channel. And of course whether or not you actually have SDV and if it is working out for you or having problems, etc.. Basically as detailed as you can be. And if you know anyone who isn't a member here but can participate in this poll, try to get info from them as well. /IF/ I can get enough participation, I'm gonna try and get an exhaustive table up for the region here. Too many people who have posted about problems so far here have not posted enough info, what headend they are fed off, stuff like that. Just 'OMG IT DOESNT WORK'. hookbill 05-17-09, 06:39 PM Ok. In response to another thread I wanna start a mini-poll here to gather some data. Particular on SDV here in the NEO area. In particular I am interested in which headend people are on. If you don't know it right away, a good check is to use this tool if you have TW's internet service: http://private.dnsstuff.com/tools/tracert.ch and post the second to last hop (usually has your city name or one close to it in the name) and failing that, check the forecasted city on the Local on the 8's on the weather channel. And of course whether or not you actually have SDV and if it is working out for you or having problems, etc.. Basically as detailed as you can be. And if you know anyone who isn't a member here but can participate in this poll, try to get info from them as well. /IF/ I can get enough participation, I'm gonna try and get an exhaustive table up for the region here. Too many people who have posted about problems so far here have not posted enough info, what headend they are fed off, stuff like that. Just 'OMG IT DOESNT WORK'. Bainbridge head end. No SDV. So OMG IT DOESN'T WORK now does it.:p;) nickdawg 05-17-09, 06:52 PM Ok. In response to another thread I wanna start a mini-poll here to gather some data. Particular on SDV here in the NEO area. In particular I am interested in which headend people are on. If you don't know it right away, a good check is to use this tool if you have TW's internet service: http://private.dnsstuff.com/tools/tracert.ch and post the second to last hop (usually has your city name or one close to it in the name) and failing that, check the forecasted city on the Local on the 8's on the weather channel. And of course whether or not you actually have SDV and if it is working out for you or having problems, etc.. Basically as detailed as you can be. And if you know anyone who isn't a member here but can participate in this poll, try to get info from them as well. /IF/ I can get enough participation, I'm gonna try and get an exhaustive table up for the region here. Too many people who have posted about problems so far here have not posted enough info, what headend they are fed off, stuff like that. Just 'OMG IT DOESNT WORK'. TWC Akron-original TWC area. Don't know the specific headend. OMG IT WORKS, but for how long? :p;) Vchat20 05-17-09, 08:09 PM hookbill: Correct me if I'm wrong but you guys do get all the new channels even though SDV isn't active yet? Or you just have the first wave of channels from April? nickdawg 05-17-09, 08:21 PM hookbill: Correct me if I'm wrong but you guys do get all the new channels even though SDV isn't active yet? Or you just have the first wave of channels from April? Everyone got the 3/31 channels(USA, SCIFI, Discovery, Disney, Palladia) because there must have been enough non-SDV room left on all the systems. Only areas with SDV got the 4/30 5/8 HD channels. I don't think anyone without SDV would get those channels, not enough bandwidth. Or else we all would have had more channels in the past. ;) hookbill 05-17-09, 08:25 PM hookbill: Correct me if I'm wrong but you guys do get all the new channels even though SDV isn't active yet? Or you just have the first wave of channels from April? I only got the first wave. The batch with USA in it. nosey313 05-17-09, 09:33 PM Ok. In response to another thread I wanna start a mini-poll here to gather some data. Particular on SDV here in the NEO area. In particular I am interested in which headend people are on. If you don't know it right away, a good check is to use this tool if you have TW's internet service: http://private.dnsstuff.com/tools/tracert.ch and post the second to last hop (usually has your city name or one close to it in the name) and failing that, check the forecasted city on the Local on the 8's on the weather channel. And of course whether or not you actually have SDV and if it is working out for you or having problems, etc.. Basically as detailed as you can be. And if you know anyone who isn't a member here but can participate in this poll, try to get info from them as well. /IF/ I can get enough participation, I'm gonna try and get an exhaustive table up for the region here. Too many people who have posted about problems so far here have not posted enough info, what headend they are fed off, stuff like that. Just 'OMG IT DOESNT WORK'. Not sure if I'm reading it right, but the second to the last one says Kent, and the last one says Macedonia. As a side note, I still have SARA and I'm sure I don't have SDV (as I still only have the first wave of new HD channels). Anyone have an idea if Sagamore Hills already has the changes and somehow I don't? Or can I expect to never get this stuff? I've been seriously considering D* as well, but only if I don't get that huge list of HD channels ASAP. Vchat20 05-17-09, 09:52 PM Not sure if I'm reading it right, but the second to the last one says Kent, and the last one says Macedonia. As a side note, I still have SARA and I'm sure I don't have SDV (as I still only have the first wave of new HD channels). Anyone have an idea if Sagamore Hills already has the changes and somehow I don't? Or can I expect to never get this stuff? I've been seriously considering D* as well, but only if I don't get that huge list of HD channels ASAP. In regards to the traceroute: If your router is set up to allow incoming pings and the traceroute ends with a 'destination reached', it would be the second to the last hop. Otherwise, you probably have a lot of 'timeout' results at the end of the list in which the last hop that actually displayed is the particular one. So in your case it's probably the Macedonia listing. Someone more well informed than me knows if Macedonia has their own headend or they feed off of Kent? hookbill 05-17-09, 10:13 PM In regards to the traceroute: If your router is set up to allow incoming pings and the traceroute ends with a 'destination reached', it would be the second to the last hop. Otherwise, you probably have a lot of 'timeout' results at the end of the list in which the last hop that actually displayed is the particular one. So in your case it's probably the Macedonia listing. Someone more well informed than me knows if Macedonia has their own headend or they feed off of Kent? I can't say where his signals coming from but I do know Macedonia is not SDV. Where ks Cathode Kid when you need him? lewis1982 05-17-09, 11:15 PM Ok. In response to another thread I wanna start a mini-poll here to gather some data. Particular on SDV here in the NEO area. In particular I am interested in which headend people are on. If you don't know it right away, a good check is to use this tool if you have TW's internet service: http://private.dnsstuff.com/tools/tracert.ch and post the second to last hop (usually has your city name or one close to it in the name) and failing that, check the forecasted city on the Local on the 8's on the weather channel. And of course whether or not you actually have SDV and if it is working out for you or having problems, etc.. Basically as detailed as you can be. And if you know anyone who isn't a member here but can participate in this poll, try to get info from them as well. /IF/ I can get enough participation, I'm gonna try and get an exhaustive table up for the region here. Too many people who have posted about problems so far here have not posted enough info, what headend they are fed off, stuff like that. Just 'OMG IT DOESNT WORK'. Sharon,PA former adelphia..not sure about headend mnowlin 05-18-09, 12:45 AM Ok. In response to another thread I wanna start a mini-poll here to gather some data. Particular on SDV here in the NEO area. Downtown Cuyahoga Falls area - Tivo HD w/tuning adapter and two cable cards, and an SA8300. SDV active on both boxes. No opinion on how the 8300 is working - don't watch much on that one since it's not HD and I haven't tried any non-HD SDV. The Tivo has been hit-and-miss on SDV channels the last few weeks. Tonight, USAHD just reports "Channel not available"... I'll spend some time tomorrow poking through the channels and see what turns up. Vchat20 05-18-09, 01:14 AM mnowlin: I take it you are in ex-Adelphia land up there or legacy? Kinda hard to tell once you get in that area of the state. And do you have all the channels including the latest batch or just the first batch? I have posted this spreadsheet up on google docs and it's open for editing. I only ask the formatting be left alone, do not edit any entries but your own, and keep things as short and sweet and with relevant details. If you are not sure about something like your headend or if your area is legacy or not, suffix it with question mark like I have now for a few entries. http://spreadsheets.google.com/ccc?key=rnM-aJE9iytUTinldEVm2ag mnowlin 05-18-09, 02:28 AM Legacy TWC... I believe I have all channels including the latest batch, but I'll need to check both boxes to be sure. nickdawg 05-18-09, 02:41 AM I'm confused, are we supposed to be able to edit that spreadsheet? I'm not getting anything... :confused: Inundated 05-18-09, 03:44 AM mnowlin: I take it you are in ex-Adelphia land up there or legacy? Kinda hard to tell once you get in that area of the state. Cuyahoga Falls is pretty easy to figure out, if you know the area over here. The "main" part of the Falls is always legacy TWC. It's part of the original Akron-based Warner Cable system dating back to my misspent youth. We're talking the former "A/B" cable system here. Heck, we even had WTRF (Wheeling) and WTOV (Steubenville) on the system! Well, until the NFL forced them off. :D Somewhere in the mid-1980's, Cuyahoga Falls annexed the bulk of what is now the former Northampton Township, which is mostly west and north of State Road. Warner Cable/Warner Amex/Time Warner never wired Northampton Township. By around the time of the annexation, the old Cablevision had wired the mostly-rural-semi-suburban areas in Western Summit County....Bath/Copley/Richfield, and including the now-former Northampton Township. That old Cablevision system was bought by Adelphia, and is now in TWC's post-merger world. So, basically, in the Falls - original Falls = legacy TWC, and former Northampton = ex-Adelphia. (Parts of Northampton got swallowed piece by piece into the city of Akron, and that's ex-Adelphia land, too. Look at a map, it's the part where the border looks like it was drawn by a drunk guy.) All of this area, including here, is fed out of the Bath headend, which the tool you posted confirms. Vchat20 05-18-09, 03:47 AM Alright. Thanks. That clears up a few things for me there. :) also, nickdawg: It should be working now. I coulda swore I set it to allow public editing the first time. :S Inundated 05-18-09, 04:05 AM Alright. Thanks. That clears up a few things for me there. :) Basically, the more likely you are to see deer and cows, the more likely you're ex-Adelphia in the Falls. :D mnowlin said he was downtown, which is definitely legacy... And don't let nickdawg edit that thing. It'll be filled with "Crime Warner Cable" messages by sunrise!!! ;) nickdawg 05-18-09, 04:15 AM Cuyahoga Falls is pretty easy to figure out, if you know the area over here. The "main" part of the Falls is always legacy TWC. It's part of the original Akron-based Warner Cable system dating back to my misspent youth. We're talking the former "A/B" cable system here. Heck, we even had WTRF (Wheeling) and WTOV (Steubenville) on the system! Well, until the NFL forced them off. :D Somewhere in the mid-1980's, Cuyahoga Falls annexed the bulk of what is now the former Northampton Township, which is mostly west and north of State Road. Warner Cable/Warner Amex/Time Warner never wired Northampton Township. By around the time of the annexation, the old Cablevision had wired the mostly-rural-semi-suburban areas in Western Summit County....Bath/Copley/Richfield, and including the now-former Northampton Township. That old Cablevision system was bought by Adelphia, and is now in TWC's post-merger world. So, basically, in the Falls - original Falls = legacy TWC, and former Northampton = ex-Adelphia. (Parts of Northampton got swallowed piece by piece into the city of Akron, and that's ex-Adelphia land, too. Look at a map, it's the part where the border looks like it was drawn by a drunk guy.) All of this area, including here, is fed out of the Bath headend, which the tool you posted confirms. My question has always been why hasn't CWC connected those parts to the "original" system? It seems like something that would have made sense with the current SDV transition. Since CWC is eventually going to switch all of the area to Navigator, it would have given them a head start by automatically changing areas close to the legacy area. I'm familiar with the area. North Main Street continues through Cuyahoga Falls to a small old bridge by the carwash. Everything past that is "Northampton" and the existing Cablevision/Adelphia area. Doesn't make sense why they didn't just pull a cable across there and connect the two systems... nosey313 05-18-09, 12:46 PM mnowlin: I take it you are in ex-Adelphia land up there or legacy? Kinda hard to tell once you get in that area of the state. And do you have all the channels including the latest batch or just the first batch? I have posted this spreadsheet up on google docs and it's open for editing. I only ask the formatting be left alone, do not edit any entries but your own, and keep things as short and sweet and with relevant details. If you are not sure about something like your headend or if your area is legacy or not, suffix it with question mark like I have now for a few entries. http://spreadsheets.google.com/ccc?key=rnM-aJE9iytUTinldEVm2ag FYI, I checked the SDV Carousel on my 8300 last night and they were all zeros. Confirmed NO SDV in my area. hookbill 05-18-09, 01:20 PM FYI, I checked the SDV Carousel on my 8300 last night and they were all zeros. Confirmed NO SDV in my area. When you turn on set top box/ DVR what channel does it come on? I believe when they turn on the SDV your box will start turning on at channel 1. Is that the correct channel? Anyone with SDV please fee free to answer. My 4250 tunes to channel 23. nosey313 05-18-09, 01:30 PM When you turn on set top box/ DVR what channel does it come on? I believe when they turn on the SDV your box will start turning on at channel 1. Is that the correct channel? Anyone with SDV please fee free to answer. My 4250 tunes to channel 23. My 8300HDC turns on to 71. nosey313 05-18-09, 04:23 PM So says Multichannel News. (http://www.engadgethd.com/2009/05/18/time-warner-cable-loses-hdnet-at-the-end-of-the-month-says-bei/) Well, considering I wouldn't pay the $5 extra for the package, I guess I won't be shedding a tear. But I know quite a few people who are fans of this channel. Honestly, if someone could just tell me why I basically have the exact same service (SARA, no SDV, etc), as I did a year ago, I'd be happy. :) nickdawg 05-18-09, 04:23 PM HD Net and HD Net Movies are being dropped from TWC: http://www.avsforum.com/avs-vb/showthread.php?t=1148246 2PuttChuck 05-18-09, 04:28 PM I assume this is the headend - gig14-0-0.ncntoh1-rtr2.neo.rr.com. SDV available and seems to work fine, after some glitches the first weekend. ErieMarty 05-18-09, 09:26 PM HD Net and HD Net Movies are being dropped from TWC: http://www.avsforum.com/avs-vb/showthread.php?t=1148246 I enjoyed watching there Concerts on Sunday plus other shows during the week.. Plus I thought it was on the best quality HD channels we got So what channels will replace those 2 in the Pay HD Package..or are they dropping that completely ?? Cathode Kid 05-18-09, 09:39 PM Bainbridge head end. No SDV. So OMG IT DOESN'T WORK now does it.:p;) Check again on the morning of the 27th. hookbill 05-18-09, 09:40 PM I enjoyed watching there Concerts on Sunday plus other shows during the week.. Plus I thought it was on the best quality HD channels we got So what channels will replace those 2 in the Pay HD Package..or are they dropping that completely ?? When the tech came out to make sure I was getting all my channels he had to refer to the channel guide that sits on the counters at TW offices. He couldn't believe they charged for the extra tier of three channels. And considering I've been getting Universal all this time for free I imagine they are going to get rid of that tier. hookbill 05-18-09, 09:54 PM Check again on the morning of the 27th. Oh, so now I've got a firm date to look forward to having problems.:D Well, I was certain it was going to be the last week of this month. This just confirms it more or less. So you want to tell us now how you know so much? Come on, it will feel good to get it into the open.;) nickdawg 05-18-09, 11:07 PM Check again on the morning of the 27th. Is that a promise? hookbill 05-18-09, 11:32 PM Is that a promise? He doesn't give up anything very often. He knows my contact said last week of the month. I just hope its a smooth transition for my TiVos. Hey Kid you got any info on what happened in regards to both of my Tivos losing their digital signal last Saturday? nickdawg 05-18-09, 11:37 PM Hey Kid you got any info on what happened in regards to both of my Titos losing their digital signal last Saturday? I hope your Hawaiian friends TVs are fixed by now!! :p:p:p:p hookbill 05-19-09, 12:04 AM I hope your Hawaiian friends TVs are fixed by now!! :p:p:p:p Typos are easy with touch screens. I fixed it. One good thing about the 27th is its a Wed. And should need some help on that day I will be able to reach my contact. nickdawg 05-19-09, 12:15 AM Typos are easy with touch screens. I fixed it. One good thing about the 27th is its a Wed. And should need some help on that day I will be able to reach my contact. But it lives on forever in my quote! ;) Hook, it'll be christmas morning for you on the 27th! We have new channels coming in about 7 days(the 25th) plus the new HD Tier additions on the 27th. Also, you'll be getting the last batch you missed. I hope they have everything working 100% by that time. lewis1982 05-19-09, 03:33 AM I wonder if theyll add some premium hd.. since i refuse to watch sd, having more than 4 would be nice hookbill 05-19-09, 06:39 AM I wonder if theyll add some premium hd.. since i refuse to watch sd, having more than 4 would be nice They are getting rid of the current premium channels and I will bet Universal is free for everybody. Their big promotion is "The Home of Free HD.". They have it plastered all over Dodger Stadium. I don't thi k you will see anymore premium tiers. ErieMarty 05-19-09, 07:13 AM do not know anything about the Dropping of HDNet and HDNet movies.. as I called this morning to find out whats going on with it and will something replace those channels in that area or will the extra cost be dropped. Lady was very nice and even checked with her supervisor and they haven't heard anything about the dropping of those channels.. she said you would think we wouldn know before the general public... hookbill 05-19-09, 07:21 AM do not know anything about the Dropping of HDNet and HDNet movies.. as I called this morning to find out whats going on with it and will something replace those channels in that area or will the extra cost be dropped. Lady was very nice and even checked with her supervisor and they haven't heard anything about the dropping of those channels.. she said you would think we wouldn know before the general public... Engadget (http://www.engadgethd.com/2009/05/18/time-warner-cable-loses-hdnet-at-the-end-of-the-month-says-bei/) is saying it will end at end of month and they are usually as the British say, "spot on." They did however recently blow a call where they said a new official OS was going to be added on for my Blackberry Storm and that turned out to be totally false. So at this point "strong rumor" would apply.:) Jim Gilliland 05-19-09, 09:02 AM Ok. In response to another thread I wanna start a mini-poll here to gather some data. Particular on SDV here in the NEO area. In particular I am interested in which headend people are on. If you don't know it right away, a good check is to use this tool if you have TW's internet service: http://private.dnsstuff.com/tools/tracert.ch and post the second to last hop (usually has your city name or one close to it in the name) and failing that, check the forecasted city on the Local on the 8's on the weather channel. And of course whether or not you actually have SDV and if it is working out for you or having problems, etc.. Basically as detailed as you can be. No SDV here yet here in South Russell. Second last hop shows "cpe-76-190-128-1.neo.res.rr.com", which doesn't mean much to me. The one before it shows "gig3-1.babroh1-rtr1.neo.rr.com", which might mean Bainbridge. Inundated 05-19-09, 10:04 AM No SDV here yet here in South Russell. Second last hop shows "cpe-76-190-128-1.neo.res.rr.com", which doesn't mean much to me. The one before it shows "gig3-1.babroh1-rtr1.neo.rr.com", which might mean Bainbridge. The "neo.res.rr.com" means nothing in this...it's just where the old Adelphia folks got funneled into the TWC Roadrunner system. The other one sounds like you're on target, though you may want to compare notes with hookbill... hookbill 05-19-09, 10:12 AM The "neo.res.rr.com" means nothing in this...it's just where the old Adelphia folks got funneled into the TWC Roadrunner system. The other one sounds like you're on target, though you may want to compare notes with hookbill... I think it's safe to say that Jim and I are probably on the same head end. Expect the SDV then for the 27th. Now as to whether it works and we get new HD channels, that's another story.;) Rbuchina 05-19-09, 09:30 PM I got a call from my brother in Righmond Hts that he (SA HD DVR box) and Dad (Old SA SD box) lost several channels today. When my brother called TWC he recieved a pre-recorded meassage that equipment and upgrades were being implemented, or something like that. I told him he was probably getting SDV and to be patient, He said he was told to not reboot the boxes. Anyone else from the Richmind hts area having any problems? Ray Vchat20 05-20-09, 02:50 AM So the past couple days I have had the cable line on my box split so I can run the tv right off the incoming cable line as well as the box. Quite funny from a bandwidth perspective. Seems even down here we have about 6 WVIZ branded channels both HD and SD, WBNX in HD, and all the OTA subchannels (well, aside from a few that are not fed OTA to TWC. WKBN and WFMJ seem to be the case here as they are up in random QAMs like 120-3 and 120-1 on my set and only the main channels. 3, 5, 19, 43, etc.. are on their OTA positions and include the PSIP data and subchannels. But oddly no displayed program names.) Chris Isble 05-20-09, 10:13 AM I got a call from my brother in Righmond Hts that he (SA HD DVR box) and Dad (Old SA SD box) lost several channels today. When my brother called TWC he recieved a pre-recorded meassage that equipment and upgrades were being implemented, or something like that. I told him he was probably getting SDV and to be patient, He said he was told to not reboot the boxes. Anyone else from the Richmind hts area having any problems? Ray Ray, Here in Lyndhurst, my SA-8300 HD was dead yesterday before I left for work. It came back on at about 7:00PM last night. We seem to have a few more channels now. Chris. hookbill 05-20-09, 04:45 PM I called TW and complained about my internet again yesterday. This time they sent out a tech who not only knew stuff he wanted to help. First he did some testing, showed me on the web address that Vchat gave me what the signal should be. Then he said he didn't like the cable going out to the box. I have an under ground cable and he said it was an RS6 and they don't hold up that well with moisture so in about 2 weeks they will probably have a truck replace that cable. He did that so I could get a good clean signal not only for my internet but for the cable cards as well. We got to talking about people, CSRs, TiVo's and SDV and as he explains it to me the reason the boxes with cable cards don't have issues like I have is because the Mac is specifically for that box and that card can't work in other boxes. Hence where I have cable card issues, a SA box is less likely to have that type of problems. He acknowledged the date of 5/27 as the date SDV is to start and I told him I will probably end up calling my contact that day. I gave him her name and he knows her well, said she's the "go to" person on cable card issues and agreed, call her, not us.:D:D So now I'm on the replacement cable bandwagon. We will see how it goes from here. nickdawg 05-20-09, 05:14 PM I called TW and complained about my internet again yesterday. This time they sent out a tech who not only knew stuff he wanted to help. First he did some testing, showed me on the web address that Vchat gave me what the signal should be. Then he said he didn't like the cable going out to the box. I have an under ground cable and he said it was an RS6 and they don't hold up that well with moisture so in about 2 weeks they will probably have a truck replace that cable. He did that so I could get a good clean signal not only for my internet but for the cable cards as well. We got to talking about people, CSRs, TiVo's and SDV and as he explains it to me the reason the boxes with cable cards don't have issues like I have is because the Mac is specifically for that box and that card can't work in other boxes. Hence where I have cable card issues, a SA box is less likely to have that type of problems. He acknowledged the date of 5/27 as the date SDV is to start and I told him I will probably end up calling my contact that day. I gave him her name and he knows her well, said she's the "go to" person on cable card issues and agreed, call her, not us.:D:D So now I'm on the replacement cable bandwagon. We will see how it goes from here. Good luck with that! :rolleyes::rolleyes::rolleyes: They say someone will be coming out in a few days, they never come... hookbill 05-20-09, 05:28 PM Good luck with that! :rolleyes::rolleyes::rolleyes: They say someone will be coming out in a few days, they never come... They send people out to your house, everything is working OK now isn't it? What are you complaining about now? Cathode Kid 05-20-09, 09:59 PM So you want to tell us now how you know so much? Come on, it will feel good to get it into the open.;) Knowledge is a gift. You want to look a gift horse in the mouth? ;) Cathode Kid 05-20-09, 10:09 PM First he did some testing, showed me on the web address that Vchat gave me what the signal should be. Then he said he didn't like the cable going out to the box. I have an under ground cable and he said it was an RS6 and they don't hold up that well with moisture so in about 2 weeks they will probably have a truck replace that cable. He did that so I could get a good clean signal not only for my internet but for the cable cards as well. RG-6 is good, heavily shielded cable, but if it's a long drop you might be better served by RG-11 which has lower loss. It's much thicker than RG-6 so it's a little less flexible, but that doesn't matter for the drop line. I wonder if they TDR'd the drop cable. Sometimes that's overkill but it's a definitive way to locate damaged (or flooded) sections of cable. Time Domain Reflectometry is nifty - it works radar, sending a calibrated 'blip' and measuring the amount of time until the return echo. It takes into account the propagation delay of the specific cable type, specified as a percentage of the speed of light, and delivers a distance measurement to the fault based upon that. :cool: Inundated 05-21-09, 12:53 AM So, is everyone up and running with working SDV and new glitch-free HD channels except for hookbill, Jim and their neighbors? :D WilliamR 05-21-09, 07:53 AM I just got all the new HD channels today. I am happy now. I forgot TLC was being added, my wife is happy. We also really enjoy Animal Planet. hookbill 05-21-09, 07:57 AM I just got all the new HD channels today. I am happy now. I forgot TLC was being added, my wife is happy. We also really enjoy Animal Planet. Great. Where do you live? It's something we are interested in seeing. WilliamR 05-21-09, 12:47 PM Great. Where do you live? It's something we are interested in seeing. Macedonia area of NE Ohio. hookbill 05-21-09, 01:32 PM Macedonia area of NE Ohio. Really? Wow your the first from Macedonia I've seen. I guess I'll be last. It's suppose to come here on 5/27.:) nickdawg 05-21-09, 05:51 PM Really? Wow your the first from Macedonia I've seen. I guess I'll be last. It's suppose to come here on 5/27.:) Methinks someone played the "Fry card" one too many times... ;) hookbill 05-21-09, 05:58 PM Methinks someone played the "Fry card" one too many times... ;) Twice is one time two many?:confused::confused: nickdawg 05-21-09, 06:08 PM Twice is one time two many?:confused::confused: I'm sure Mr. Fry thinks one time is too many. Steve-O seems like the kind of person that doesn't want to be bothered or give a s--t. And I'm excited, less than four days until new channels!! I'll be able to watch Rescue Me live at its real time on F/X HD next week, instead of on VOD!! And my HD viewing hours per day will increase drastically once CNN HD is added!! :D:D:D:D Moneo 05-21-09, 07:39 PM gig1-11.lksdoh1-bb12.neo.rr.com Looks like I'm out of their office on Lakeside in Cleveland. I have Palladium and Sci-Fi as of a few weeks ago, but haven't had a secondary rollout yet. Sorry to see HDNet is going. Not sure why I was paying $5 a month for them, though. Edit: Does anyone in NEO have trouble with ESPN or SciFi HD? They've pretty much never worked for me. I can tune to them... but I either get a second or so of video/audio or it's just straight black. I've had a tech look at this remotely once and we may have temporarily fixed ESPN - but now SciFi is busted too. subavision212 05-21-09, 09:42 PM Haven't been in this forum much and have been reading to try and catch up. so are all these new HD channels being phased in bit by bit around NE Ohio? The other morning I had MLB channel and now it's gone. I haven't seen ANY new channels in the guide so I was just wondering what's up? I have a new 65" plasma and I am itching to see some new programming in HD. thanks much. ed hookbill 05-21-09, 10:59 PM The reason why you don't have the new HD channels because they have not implemented SDV which is a technology that makes more bandwidth available in your area yet. Once they do you should get all available channels. If you are near Bainbridge I can tell you it is suppose to happe on 5/27. If you live in another area it may be sooner or may be later but you will get it eventually. nickdawg 05-21-09, 11:06 PM Oh mighty TWC channel adding person, please add the following channels for the end of June batch: 1. MSNBCHD 2. WGNHD 3. SpikeTVHD 4. Comedy CentralHD 5. Cartoon networkHD Digital Cable 1. StyleHD Other: WVPX HD nickdawg 05-21-09, 11:13 PM The reason why you don't have the new HD channels because they have not implemented SDV which is a technology that makes more bandwidth available in your area yet. Once they do you should get all available channels. If you are near Bainbridge I can tell you it is suppose to happe on 5/27. If you live in another area it may be sooner or may be later but you will get it eventually. I don't think he's lacking SDV. He said he had MLB, then it was gone. It sounds like a problem with SDV channel broadcast. Silvers24 05-22-09, 01:32 AM The reason why you don't have the new HD channels because they have not implemented SDV which is a technology that makes more bandwidth available in your area yet. Once they do you should get all available channels. If you are near Bainbridge I can tell you it is suppose to happe on 5/27. If you live in another area it may be sooner or may be later but you will get it eventually. Oh man, I friggen hope. Like 4 more days to go, so here is hoping. :D TYTONK 05-22-09, 09:27 AM FYI - All the QAM channels in the Twinsburg area were moved/changed/altered yesterday. Will have to do a rescan today when I get home. 3-1 was gone, there were multiple copies of other channels (two 5-1, 8-1, etc) one worked the other didn't. WBNX was moved from 102-1 to 55-1. Numerous changes. Wife said there was a crawler from TWC saying something about doing a rescan. I did not see it. Do you need to rescan with the cable boxes? This should be fun. I know, I know Nickdog. I should pay for a cable box. ctown18 05-22-09, 09:52 AM Wonder why no Weather Channel HD is scheduled for rollout. Adam P 05-22-09, 10:48 AM I just confirmed that I'm getting the package with MLB, ESPNews, etc on my SA 4250. Now I'm just trying to get my TiVo/Tuning adapter to cooperate. I'm pretty sure I'm out of Lyndhurst. clevemkt 05-22-09, 12:21 PM Oh mighty TWC channel adding person, please add the following channels for the end of June batch: 1. MSNBCHD 2. WGNHD 3. SpikeTVHD 4. Comedy CentralHD 5. Cartoon networkHD Digital Cable 1. StyleHD Other: WVPX HD I wonder what Ion Media's bancruptcy will do to WVPX's DTV plans? http://www.crainsnewyork.com/article/20090522/FREE/905229997 schandorsky 05-22-09, 12:21 PM My SA4250 box has rebooted twice on it's own in the last three days, but still no new channels or SDV. Adam P 05-22-09, 12:48 PM Ok, now it seems like I have a real mess on my hands. I rebooted my TiVo several times because I had lost over 90% of my channels (all SD programming and a good deal of HD programming). I checked TiVo's DVR Diagnostics and its telling me there is no CableCARD association. This just happened a few hours ago when my wife tried to switch to HGTV-HD. So then she tried the SD channel and we have nothing. I called TWC and the service rep I got told me that CableCARD was done away with in April, that I should've received a letter about it then, and that I had to return my CableCARD to the local office. I knew this was a bunch of crap, so I just hung up and did a live chat. The rep I chatted with said he sent a refresh signal to my card, told me to remove the card and plug it back in after 30 seconds. I did that and it froze my TiVo so I pulled the power cord and restarted it. Still no channels. This is driving me crazy, especially since for the next two months I will basically be out of the house from 7AM to 10PM every weekday, so a truck roll is out of the question. Edit: So I took my Tuning Adapter out of the equation. Now I'm getting CableCARD association in the DVR Diagnostics menu, but still the same lack of channels. WilliamR 05-22-09, 03:15 PM I also love that when I turn my box back on it stays on the last channel we were on, even the PIP function. Very nice. Love the new channels!!! subavision212 05-22-09, 03:18 PM I don't think he's lacking SDV. He said he had MLB, then it was gone. It sounds like a problem with SDV channel broadcast. yes, it was strange. i had just had a calibration done on my plasma and we were flipping through stations to check out the picture and there it was. looked amazing. but when I checked the next morning, nada. thanks for the info, though. I'll just keep an eye on my guide. I'm in Akron, by the way, not far from Macedonia so that's why I was wondering. nickdawg 05-22-09, 03:57 PM yes, it was strange. i had just had a calibration done on my plasma and we were flipping through stations to check out the picture and there it was. looked amazing. but when I checked the next morning, nada. thanks for the info, though. I'll just keep an eye on my guide. I'm in Akron, by the way, not far from Macedonia so that's why I was wondering. You're in Akron? Where? Do you have the dark blue/black/gold guide(Navigator) or a purple/yellow/pastel color guide(SARA)? nickdawg 05-22-09, 03:58 PM FYI - All the QAM channels in the Twinsburg area were moved/changed/altered yesterday. Will have to do a rescan today when I get home. 3-1 was gone, there were multiple copies of other channels (two 5-1, 8-1, etc) one worked the other didn't. WBNX was moved from 102-1 to 55-1. Numerous changes. Wife said there was a crawler from TWC saying something about doing a rescan. I did not see it. Do you need to rescan with the cable boxes? This should be fun. I know, I know Nickdog. I should pay for a cable box. You should. TWC is adding tons of new HD channels, only available with a cable box. Why torture yourself with just HD local channels and everything else in awful analog? nickdawg 05-22-09, 04:02 PM I wonder what Ion Media's bancruptcy will do to WVPX's DTV plans? http://www.crainsnewyork.com/article/20090522/FREE/905229997 I've seen in the HD thread that supposedly their digital transition will continue. Since WVPX is an O&O, a HD launch has probably already been arranged(I hope so). Also, Univision has plans to launch a HD channel in time for the World Cup next year. And since Univision sesenta y uno is an O&O, we might also be in the fast lane for another HD OTA in Cleveland. :D Moneo 05-22-09, 04:46 PM I also love that when I turn my box back on it stays on the last channel we were on, even the PIP function. Oh man. I have hated my cable box coming up to channel 23 for the longest time. A smarter man may have purchased a nice Harmony remote - but here I am letting it come up to 23 and then switching to an HD channel and waiting for my projector to resync. pbarach 05-22-09, 04:55 PM Oh man. I have hated my cable box coming up to channel 23 for the longest time. You have some objection to polka music, bad folk music, ads for restaurants that are nowhere near here? :D pbarach 05-22-09, 04:57 PM I'm in Cleveland Hts and I have an SA8300HD cable box, but there are no new HD channels. Correct me if I'm wrong, but didn't somebody else post a few days ago that they are receiving additional HD channels in Cleveland Hts? I've rebooted the box, and nothing changes... nickdawg 05-22-09, 05:03 PM Oh man. I have hated my cable box coming up to channel 23 for the longest time. A smarter man may have purchased a nice Harmony remote - but here I am letting it come up to 23 and then switching to an HD channel and waiting for my projector to resync. You have some objection to polka music, bad folk music, ads for restaurants that are nowhere near here? :D You can change the power on channel in the Settings menu. I think the list includes every channel as well as Last Channel(which keeps the box on the last channel you were watching). nosey313 05-22-09, 06:31 PM Came home from work to find SDV active on both my 8300HDCs and a slew of new HD channels. I feel better now. F/X HD will make it perfect! :D Also, still have SARA. I thought I would get something new with the update. But I don't care. Moneo 05-22-09, 06:48 PM I don't believe my box (8300HDC) has the option to set the power on channel. I'm not too knowledgeable about cable or this box however - except to say that every Scientific Atlanta box I have ever seen has been slow and terrible. Whoever thought it was a good idea to invent new technology that was slower (Blu-Ray players and cable boxes) - I'm not particularly a fan. GregF2 05-22-09, 08:10 PM Heard in the Amherst area we will not get the new HD channels until mid summer. :( pbarach 05-22-09, 09:12 PM You can change the power on channel in the Settings menu. I think the list includes every channel as well as Last Channel(which keeps the box on the last channel you were watching). Not on my box (running SARA; I don't know which version); it doesn't have this setting. So I get polka from the Schnitzel Haus. hookbill 05-22-09, 09:18 PM Adam Your tuner adapter simply needs to pick up the new channels. Plug it back in and hook up the USB. Then go to messages & settings navigate to cards & devices then select tuner adapter. It should say it needs to get channel info. Select continue and then go to live tv. You should get a receiving channels press TiVo. Do that wait about 2 minutes then try live tv again. Your channels should all be there. Moneo 05-22-09, 09:19 PM I'll have to call when HDNet gets dropped. Perhaps email would be more effective, however. What would be the best customer support email for NEO? Definitely want to register my complaint and get a semi-official answer on when I can expect an expanded line-up. Honestly, I watch all of the local HD (Cavs right now), Daily Show/Colbert in SD and movies on HDNet Movies. I've been considering cancelling cable outright - but I like having HD options. nickdawg 05-22-09, 09:55 PM I'll have to call when HDNet gets dropped. Perhaps email would be more effective, however. What would be the best customer support email for NEO? Definitely want to register my complaint and get a semi-official answer on when I can expect an expanded line-up. Honestly, I watch all of the local HD (Cavs right now), Daily Show/Colbert in SD and movies on HDNet Movies. I've been considering cancelling cable outright - but I like having HD options. steve.fry@twcable.com Go right to the boss and let him know. Also, you might want to talk to: Melinda.Witmer@twcable.com the head of TWC programming department. orange5814 05-22-09, 10:43 PM FYI - All the QAM channels in the Twinsburg area were moved/changed/altered yesterday. Will have to do a rescan today when I get home. 3-1 was gone, there were multiple copies of other channels (two 5-1, 8-1, etc) one worked the other didn't. WBNX was moved from 102-1 to 55-1. Numerous changes. Wife said there was a crawler from TWC saying something about doing a rescan. I did not see it. Do you need to rescan with the cable boxes? This should be fun. I know, I know Nickdog. I should pay for a cable box. Has anyone in Twinsburg had any luck doing a rescan to find the new QAM channel locations. I just got back from a few days out of town, and I am rescanning now. What a PITA. Oh yeah, still no new HD channels in Twinsburg. nickdawg 05-23-09, 12:04 AM Has anyone in Twinsburg had any luck doing a rescan to find the new QAM channel locations. I just got back from a few days out of town, and I am rescanning now. What a PITA. Oh yeah, still no new HD channels in Twinsburg. Unless you have a Time Warner settop box, you will not be seeing the new channels ever. Vchat20 05-23-09, 02:30 AM Unless you have a Time Warner settop box, you will not be seeing the new channels ever. Yep. For once I agree with nickdawg. All these new channels that have been added lately are all being added as SDV channels (even though some around the area who have only gotten the first batch are not in the SDV pool yet, they will be) and some existing channels are slowly being moved over as well. Even if your set is cablecard capable, you are still SOL and not gonna see a blip. If you are expecting to see new channels: Call TW. Get a box. Or pony up for a Tivo and lease an M-Card. nickdawg 05-23-09, 03:15 AM Ehhh, you're better off getting a TWC box. Tivos are complicated with the cable cards, tuning adapters... But the TWC box, plug it inn and it works... Well, most of the time ;) Vchat20 05-23-09, 03:22 AM Eh. They are only an issue if you are expecting the techs to hold YOUR hand through it all. On the contrary, you need to hold THEIR hand through it. I'm sure hookbill can attest to this over and over. Keep your cablecard addresses and Tivo address on hand at all times, insist on a CSR who knows how to privision the cards, read back the addresses after read over the phone at least 3 times with phonetics to make sure they got it right, etc.. But I do agree the TWC boxes are much less hassle on that part. But as a tradeoff though of course. nickdawg 05-23-09, 03:29 AM It was hard enough getting my SDV to work. I don't think I'd ever mess with cable cards. Some of the things I've heard from Hook, they need to send "hits" to the cards, someone had to come out and look at it or something. And of course most TWC techs/CSRs aren't even qualified enough to be Best Buy salespeople. It's bulls--t. It shouldn't require this much fighting and hassle just to watch TV. And kinda on this topic: Have you ever seen any recording problems with the SDV channels? I've noticed on some channels, mostly TLC, when I record two shows back to back the second show is a partial recording. It never happens on non-SDV channels. I've had it happen twice on UHD and almost every day on TLC. The TLC recordings were around 6-7 AM, so I thought it might have something to do with them 'working' on the channels. Oh yeah, and the PQ on TLC is 10x worse than USA. On a Trading Spaces I recorded today, it looked like 480i Digital Widescreen. The picture looked a bit blurry and out of focus and there were splotchy macroblocked areas a few times. Vchat20 05-23-09, 03:39 AM It was hard enough getting my SDV to work. I don't think I'd ever mess with cable cards. Some of the things I've heard from Hook, they need to send "hits" to the cards, someone had to come out and look at it or something. I dunno. You get the same mess with TWC's equipment when things bork up and it all works the same way. Usually the box doesn't take a provisioning change even with a reboot and during a call to a CSR about it miraculously the box starts working again. Same thing. Though to be completely honest, I haven't had this happen yet with the HDC equipment or navigator. Only ever seemed to have to take this step with Passport on the legacy equipment that I remember. And kinda on this topic: Have you ever seen any recording problems with the SDV channels? I've noticed on some channels, mostly TLC, when I record two shows back to back the second show is a partial recording. It never happens on non-SDV channels. I've had it happen twice on UHD and almost every day on TLC. The TLC recordings were around 6-7 AM, so I thought it might have something to do with them 'working' on the channels. Actually, that you mention it I do. I have the 'HD Videos' slot on Palladia set for a series recording and they have two back to back sometimes from 3AM-6AM and 6AM-9AM. the 6-9 slot only seems to record for maybe 10-15 seconds or so and stop. Happens regularly, but not every time. No particular pattern that I can tell. nickdawg 05-23-09, 04:24 AM Actually, that you mention it I do. I have the 'HD Videos' slot on Palladia set for a series recording and they have two back to back sometimes from 3AM-6AM and 6AM-9AM. the 6-9 slot only seems to record for maybe 10-15 seconds or so and stop. Happens regularly, but not every time. No particular pattern that I can tell. YESS!!! That's exactly what happens!! On Monday or Tuesday I recorded the 6 and 7 AM airings of Clean Sweep on TLCHD. The 6AM episode recorded flawlessly. The 7AM episode Said "Record Length: 1 Min". When I started the show, it was on for a few seconds followed by the blue screen "Save, Delete, Restart". It recorded for less than one minute!! Today(Friday) I recorded Trading Spaces and Clean Sweep. Trading Spaces worked fine. Clean Sweep recorded for 15 minutes and that was it. The last two weeks I recorded A Minute With Stan Hooper on UHD. Both times the first episode was fine, the second episode cut off after 15 minutes. One time I made myself wake up at 7AM to "observe" a recording. I came into the room at 7:01 and the record light was on. I turned on the TV + DVR and tuned to the channel, the record light turned itself off. Even though the light went off when I flipped the channel at 7:03, the entry in the DVR list still said "1 Min run time". Really pissed me off how unreliable it is. On a box that is not even one month old yet. It also never misses a recording on a non-SDV channel or some other SDV channels. I wonder if this is an ODN problem... nickdawg 05-23-09, 04:31 AM I posted this discussion over in the Main Navigator thread. Maybe we'll get some insight or other reports of this problem there. Until then, I'm going to try back to back recordings on various SDV channels today and see what happens... I set up back to back recordings of hour long shows on three SDV channels. I left an hour in between for the box to be 'inactive' to simulate the early morning recordings. hookbill 05-23-09, 07:35 AM Really pissed me off how unreliable it is. On a box that is not even one month old yet. It also never misses a recording on a non-SDV channel or some other SDV channels. I wonder if this is an ODN problem... You know nickdawg, these are the same problems I had way back when I decided to shell out the 900 bucks (at that time) for a TiVo. Exactly the same. Partial recordings were the predominate issue, although just plain not recording happened frequently. I do not have any missed or partial recordings on all the shows that I record on TiVo right up to today. I don't have a clue about Vchat20's problem but I know exactly what your issue is. It's that damn box. The fact that it is on SDV probably is just a coincidence. I guess I can't confirm any of this until I get the SDV myself. I've played around now with the tuner adapters so that even though I haven't got SDV I have a good understanding on how they work. Now if I have the same issues then that would mean something about the signal. But I kind of doubt I'll see that, once I get past the issue I anticipate of having to have the tuner adapters find the new channels. But all that should take is simply unplugging the USB and plugging it back in. hookbill 05-23-09, 07:46 AM It was hard enough getting my SDV to work. I don't think I'd ever mess with cable cards. Some of the things I've heard from Hook, they need to send "hits" to the cards, someone had to come out and look at it or something. And of course most TWC techs/CSRs aren't even qualified enough to be Best Buy salespeople. It's bulls--t. It shouldn't require this much fighting and hassle just to watch TV. And kinda on this topic: Have you ever seen any recording problems with the SDV channels? I've noticed on some channels, mostly TLC, when I record two shows back to back the second show is a partial recording. It never happens on non-SDV channels. I've had it happen twice on UHD and almost every day on TLC. The TLC recordings were around 6-7 AM, so I thought it might have something to do with them 'working' on the channels. Oh yeah, and the PQ on TLC is 10x worse than USA. On a Trading Spaces I recorded today, it looked like 480i Digital Widescreen. The picture looked a bit blurry and out of focus and there were splotchy macroblocked areas a few times. IN THE BEGINNING, when cable cards first arrived with TiVo's techs would always put the blame on TiVo. Not anymore. They know it's the cable cards. But your cable card shouldn't have any problems at all. It is designed to be used specifically by your box. You can't take that card out and put it in another box like my cable cards. That's suppose to insure stability, but the real groundwork of the stability lies ultimately, IMHO, the technology of the software. All it takes is one "Oh sh*t" to screw up everything. Now as to my own personal adventures with cable cards most of the time its a problem receiving added HD channels and usually on one machine. The tech coming out the previous week had nothing to do with cable cards, I just didn't know if I had not received the signal for SDV to start since everyone from Akron to the Westside to Erie were saying they had the new channels. I've learned how to pretty easily resolve cable card issues now but still TW screws up, like when they "forgot" to send a hit out to us for "Chiller." Which by the way I never watch. Still through this all however I have not missed a recording nor have I had a partial recording. I may not get the channel, lol, but I don't miss the recording once I do get it.:) orange5814 05-23-09, 10:59 AM Unless you have a Time Warner settop box, you will not be seeing the new channels ever. I have an 8300HDC in the living room. No new channels in Twinsburg in the last week or so. I was referring to the other TVs in the house that don't have set top boxes. Thank you for the replies. I was just hoping that TW would rollout some new HD channels soon. I guess Twinsburg and Bainbridge are just stuck in the early 90's when it comes to cable. Still running SARA. No new channels. Thanks Adelphis. hookbill 05-23-09, 11:08 AM I have an 8300HDC in the living room. No new channels in Twinsburg in the last week or so. I was referring to the other TVs in the house that don't have set top boxes. Thank you for the replies. I was just hoping that TW would rollout some new HD channels soon. I guess Twinsburg and Bainbridge are just stuck in the early 90's when it comes to cable. Still running SARA. No new channels. Thanks Adelphis. Don't remember if I mentioned this on your previous post but the date for Bainbridge to start SDV is 5/27 and at that time we should get all new HD channels. I'm about 7 miles from the east side of Twinsburg so it may very well be we are on the same head end. I would expect that you should see it on the morning of 5/27. You will still have SARA software. SteveC 05-23-09, 03:35 PM Anyone know what's going on with 19-1? It appears to be off the air. nickdawg 05-23-09, 04:18 PM Anyone know what's going on with 19-1? It appears to be off the air. It's my dream come true!! ;):D:D |