Had a question about using a Roku Box with a Time Warner cable modem. I ran an ethernet cord from the cable modem into a 5-port ethernet switch and then ran ethernet cords from that to my iMac (which connected to the internet no problem) and out to the Roku but the Roku unit won't connect to the internet no matter how many times I tried. did check the FAQ at Roku and sent them an email but wondered what people thought here. I even ran the ethernet cord directly from the cable modem to the Roku and it still won't connect to the internet which made me think is there some sort of block on the TW cable modem or something like that? The modem is a Motorola SB5101 surfboard cable modem. Thought since many of you here are experts on this technical stuff someone might have a suggestion. thanks a bunch.

I've never met a cable company I've liked. I liked direct TV.

Had a question about using a Roku Box with a Time Warner cable modem. I ran an ethernet cord from the cable modem into a 5-port ethernet switch and then ran ethernet cords from that to my iMac (which connected to the internet no problem) and out to the Roku but the Roku unit won't connect to the internet no matter how many times I tried. did check the FAQ at Roku and sent them an email but wondered what people thought here. I even ran the ethernet cord directly from the cable modem to the Roku and it still won't connect to the internet which made me think is there some sort of block on the TW cable modem or something like that? The modem is a Motorola SB5101 surfboard cable modem. Thought since many of you here are experts on this technical stuff someone might have a suggestion. thanks a bunch.

You need a router instead. A switch will not do it. The cable modem only gives you one ip (unless you buy more from TWC, if they even allow it on residential accounts?). A switch can only forward the ip's from the modem to connected devices. A router will take the single ip you have now and translate it into an internal network with a virtually limitless number of devices/ip's.

You need a router instead. A switch will not do it. The cable modem only gives you one ip (unless you buy more from TWC, if they even allow it on residential accounts?). A switch can only forward the ip's from the modem to connected devices. A router will take the single ip you have now and translate it into an internal network with a virtually limitless number of devices/ip's.
thanks for the info. I friend of mine told me that the 5-port switch was what I needed but I guess he was wrong. I guess I need to go shopping again. Any suggestions on a good unit? thanks.

thanks for the info. I friend of mine told me that the 5-port switch was what I needed but I guess he was wrong. I guess I need to go shopping again.

Vchat is exactly right. The modem issues a single IP address unless the user purchases more of them. Many people confuse routers and switches; a router will run NAT protocol, issuing multiple private-range IPs (usually in the 192.168.1.x range) to your devices while translating all of them to a single IP facing the modem. A switch is a relatively dumb device that doesn't have the ability to do this.

The good news is that routers are dirt cheap these days.

I've never met a cable company I've liked. I liked direct TV.

This. I'm beginning to un-hate Directv a little more each day. ;)

I'm beginning to fear U-Verse's different system a little less each day too. :D

I'm beginning to fear U-Verse's different system a little less each day too. :D

U-Verse isn't bad. My brother in Columbus switched recently from WOW. Shared DVR space, half decent DVR/set-top UI. One thing I loved when I played around with it is the channel changing is LITERALLY instantaneous. Flicked right over before I could blink. Compression is a little icky but nothing worse than I've seen on TWC. And as a plus, the set-top boxes are tiny and can be run off ethernet or coax (I think even using the phone line in the house is possible via HPNA)

Kinda wish we had something like that around here. Kinda good news is Centurylink is rolling out IPTV service in some areas. Doubt we'll get it here anytime in the near future though. :/

U-Verse isn't bad. My brother in Columbus switched recently from WOW. Shared DVR space, half decent DVR/set-top UI. One thing I loved when I played around with it is the channel changing is LITERALLY instantaneous. Flicked right over before I could blink. Compression is a little icky but nothing worse than I've seen on TWC. And as a plus, the set-top boxes are tiny and can be run off ethernet or coax (I think even using the phone line in the house is possible via HPNA)

Kinda wish we had something like that around here. Kinda good news is Centurylink is rolling out IPTV service in some areas. Doubt we'll get it here anytime in the near future though. :/

Oh really. :cool: That's what kinda scared me was the IPTV/internet aspect. I wasn't sure how that worked compared to the typical TWC system. But it sounds pretty good if they can do playback on different boxes and channels changing instantly would be nice. Even the analog and digital SD channels are slow on TWC, the HD ones are even worse.

But still what I would really love is Verizon. IDK if it's true, but I've read that you can use Tivo with FIOS. If there was a way to use Tivo without that SDV/TA bs combined with some of the best ISP speeds, that would be the best viewing experience ever. Of course Ohio sucks and we'd never get it.

But I've been hearing more about Uverse. They must have expanded their coverage area and are finally getting competitive with TWC. I'm gonna keep my ears open for them. :D

Vchat is exactly right. The modem issues a single IP address unless the user purchases more of them. Many people confuse routers and switches; a router will run NAT protocol, issuing multiple private-range IPs (usually in the 192.168.1.x range) to your devices while translating all of them to a single IP facing the modem. A switch is a relatively dumb device that doesn't have the ability to do this.

The good news is that routers are dirt cheap these days.
Just packed up the switch for a return to Amazon and ordered a Cisco-Linksys WRT54GL Wireless-G Broadband Router. Many good reviews so hopefully this will be what I need. so nice to have a mess of experts on this forum.

Just packed up the switch for a return to Amazon and ordered a Cisco-Linksys WRT54GL Wireless-G Broadband Router. Many good reviews so hopefully this will be what I need. so nice to have a mess of experts on this forum.
Since you decided to get the 'L' version, might as well take advantage of it and load better firmware (http://www.polarcloud.com/tomato).

Just packed up the switch for a return to Amazon and ordered a Cisco-Linksys WRT54GL Wireless-G Broadband Router. Many good reviews so hopefully this will be what I need. so nice to have a mess of experts on this forum.

Good choice. As TheAngryPenguin said, it's flashable with third party firmware if you ever want to add features to it. I'd wait until the warranty ran out before trying that though.

Oh really. :cool: That's what kinda scared me was the IPTV/internet aspect. I wasn't sure how that worked compared to the typical TWC system. But it sounds pretty good if they can do playback on different boxes and channels changing instantly would be nice. Even the analog and digital SD channels are slow on TWC, the HD ones are even worse.

But still what I would really love is Verizon. IDK if it's true, but I've read that you can use Tivo with FIOS. If there was a way to use Tivo without that SDV/TA bs combined with some of the best ISP speeds, that would be the best viewing experience ever. Of course Ohio sucks and we'd never get it.

But I've been hearing more about Uverse. They must have expanded their coverage area and are finally getting competitive with TWC. I'm gonna keep my ears open for them. :D

Yeah. At least for the weekend I was down there, I didn't even notice anything that made it stick out like it was IPTV (except for maybe the fact when you scroll through the guide it will show a live preview of the channel you have hilighted in a small window in the bottom corner with the actual tuned channel full screen translucent behind the guide, albeit really low-res. THAT was a neat feature). The only real big downside is the limit on tuned channels at one time but that just depends on your own personal usage.

FiOS on the other hand does their TV service just like any other cableco. All RF QAM based. Difference though is you have your own personal node on the side of your house. But the internet and phone packages run on different wavelengths on the fiber line and do not take up valuable space of the 1Ghz span of RF for TV, no SDV required. :D. They also are fully digital with no analog (though they used to have analog cable service when they first started out) so all that space is wide open for digital cable, HD or SD. With that said, it is compatible with any QAM and Cablecard capable device such as a Tivo or Windows Media Center PC (with the right hardware), no tuned channel limitations, etc..

Good choice. As TheAngryPenguin said, it's flashable with third party firmware if you ever want to add features to it. I'd wait until the warranty ran out before trying that though.

Indeed. Unless you are very comfortable with that sort of thing I'd pass. As crappy as the stock firmware is, 'It Just Works™'.

Hi,

Got the Navigator "upgrade" on my SA 8300HDC box last week here in Twinsburg.

I do miss the "B" button for changing days but it seems to be OK I guess except for this:

There's an annoying bug in Navigator (was fine on SARA) where I must go into the Menu and reset the Settings / Devices / Audio: Digital Output setting from HDMI to Dolby Digital each time the box is powered up because this setting won't stick through a power cycle anymore.

I am using the HDMI output for video direct to my HDTV but the optical output for audio to my AVR.

I have reported this to TWC via email and live chat. The rep said he would escalate it to the "seniors" and he gave me a ticket number.

--Mark--

Hi,

Got the Navigator "upgrade" on my SA 8300HDC box last week.

I do miss the "B" button for changing days but it seems to be OK I guess except for this:

There's an annoying bug in Navigator (was fine on SARA) where I must go into the Menu and reset the Settings / Devices / Audio:Digital Output setting from "HDMI" to "Dolby Digital" each time the box is powered up because this setting won't "stick" through a power cycle anymore.

I am using the HDMI output for video direct to my HDTV but the optical output for audio to my AVR.

I have reported this to TWC via email and live chat. The rep said he would escalate it to the "seniors" and he gave me a ticket number.

--Mark--

This is a long standing bug that's been known for a long while. Word is there is a fix in the pipeline but when it gets to you is another story. The only real workaround that I have heard of is to unplug the HDMI and go Component to the tv and keep the optical there.

There's a whole thread on Navigator here btw: http://www.avsforum.com/avs-vb/showthread.php?t=723830 (The 'Search this Thread' tool is very valuable. *hinthint*)

Since you decided to get the 'L' version, might as well take advantage of it and load better firmware (http://www.polarcloud.com/tomato).

I'll second the WRT54GL with Tomato FW. The GL with stock FW is pretty rock solid to begin with. Tomato FW really unlocks the GL's real potential.
Even just using Tomato's default settings you will likely see improvements in signal strength and throughput.

Got the Navigator yesterday.

Besides the problems with changing days and direct channel access in the guide, I can no longer use the number keys for power on. Maybe I haven't dug into the settings deep enough, but without this I need to rewrite the power on/off macros in my universal remote.

I keep a direct cable connection to my TV, so that I can watch analog channels when I am too lazy to turn on the cable box and audio receiver. This morning, all the local analog channels were displaying a test pattern.

So far, I am not very impressed.

Got the Navigator yesterday.

Besides the problems with changing days and direct channel access in the guide, I can no longer use the number keys for power on. Maybe I haven't dug into the settings deep enough, but without this I need to rewrite the power on/off macros in my universal remote.

I keep a direct cable connection to my TV, so that I can watch analog channels when I am too lazy to turn on the cable box and audio receiver. This morning, all the local analog channels were displaying a test pattern.

So far, I am not very impressed.

Well, I'll say this. I haven't played with it at all but it looks much nicer then SARA. That was such an eye soar.

My wife seems pleased with it, she's not complaining.

The update is garbage as far as I'm concerned. Half the features I used in the old version are gone. I used to have the display go blank when I turned off the box so my bedroom didn't glow green. Can't do that anymore.:mad: My other box doesn't play nice with my Reciever anymore either.:mad: It get's stuck in a loop switching between 1080i and whatever that station is broadcast in be it 720p or 480i.:mad: The old version worked just fine. It's no longer easy to switch days in the guide either. I used to be able to just press B and choose what day I wanted to look at. Nope can't do that anymore either.:mad:

Not arguing with most of your post but the switch days thing is invalid. For example, lets say today is Monday, and you wanted to go to Thursday.

Old way:

Press guide.
Press B.
Press down arrow
Press down arrow
Press down arrow
Press select
It would now be on Thursday.

New way:

Press guide.
Press days +
Press days +
Press days +
It would now be Thursday.

The new way is actually shorter and easier to use. Just use the days +/- on the guide.

I also like the channel surfing if you are watching a show and you are scrolling through the channels (not the guide) it keeps on the screen what channel you currently are on as you look at other channels.

But there are things I still hate about it too. Mixed bag.

Didn't see it in a search and figured I'd post...I hear that Cox Cable is to air the Masters in 3D, I emailed them about it and they were quick to reply:

Cox is excited to be offering this event to our customers. We will be showing the event on channel 999. There will be coverage from April 7 – 11, 4pm-7pm. In order to view the content in 3D, you will need a new 3DTV (compatible models are below), and a Cox Hi Def or HD/DVR receiver. The receiver must be connected to the 3D TV via HDMI (standard HDMI cables are compatible). The TV manufacturer’s specified 3D glasses will also be required to view the content in 3D.

Compatible 3D TV - Model Numbers
Samsung UN55C7000 55-Inch 1080p 240 Hz 3D LED HDTV (Black)
Samsung UN46C7000 46-Inch 1080p 240 Hz 3D LED HDTV (Black)
Panasonic TC-P50VT20 50” Plasma

The daily three hours of programming will include 2 hours of live coverage and 1 hour of the previous day’s highlights. Additionally, there will be 3D content available On Demand (channel 1) that you can access anytime.

Looks like we're stuck with TW forever - yikes!
http://www.tvpredictions.com/verizon033010.htm

Looks like we're stuck with TW forever - yikes!
http://www.tvpredictions.com/verizon033010.htm

Not a big deal. Verizon FiOS was never likely to come here, anyway, as they wouldn't spend the big bucks to put up brand new lines in an area they don't serve as the ILEC (incumbent local exchange carrier). That's why we have AT&T U-verse, since AT&T is the ILEC (phone company) for most of Northeast Ohio.

And yes, I know Verizon has some ILEC presence - Medina County, for example, the old GTE system. I doubt that even if they were looking at new markets, they'd offer FiOS in this relatively small area.

ETA: Just noticed that you're up in Erie. I don't know who the ILEC is up there - is it Verizon? - but I'd guess the same would apply to Erie as I said about Medina.

Well, as often as I have bad mouthed TWC and I do it a lot some of my bad mouthing really isn't justified. I have in a sense been able to secure customer service that the average user isn't able to, and that's basically due to one employee over there. So if I had to pick a cable company that was "better" then some of the many others, it would be TWC. They certainly are better the Adelphia was. They were terrible.

Just packed up the switch for a return to Amazon and ordered a Cisco-Linksys WRT54GL Wireless-G Broadband Router. Many good reviews so hopefully this will be what I need. so nice to have a mess of experts on this forum.

That should do just fine for you. Don't worry about putting new firmware in right away, as you'll be fine with the stock unit. If you're feeling like tinkering later, sure, but you don't need it right off the bat.

The Netgear WGR614 (around $40 most stores) is also a good cheap router.

Looks like we're stuck with TW forever - yikes!
http://www.tvpredictions.com/verizon033010.htm

yikes.....

I moved from Cleveland (one mile away) to Lakewood, and now I believe "COX" is the only game in town.... although I'm not sure.... I jumped on Dish-Network a few years ago, and haven't thought about going back yet..... The stranglehold these guys have is ridiculous.

Not arguing with most of your post but the switch days thing is invalid. For example, lets say today is Monday, and you wanted to go to Thursday.

Old way:

Press guide.
Press B.
Press down arrow
Press down arrow
Press down arrow
Press select
It would now be on Thursday.

New way:

Press guide.
Press days +
Press days +
Press days +
It would now be Thursday.

The new way is actually shorter and easier to use. Just use the days +/- on the guide.

Thanks for this. I don't remember seeing a days +/- button. I'll have to dig out the original remote when I get home.

I'd wouldn't sign up for a TV service that doesn't work with my TiVo, but would love to have U-Verse here for just Internet access, instead of the miserable 1.5Mb/s the AT&T DSL plant can manage or the flaky 3Mb/s I get off a Covad reseller. NO WAY are TWC getting my Internet access business until they stop trying to regularly break my TV service.

Is there any way of knowing planned service areas for U-Verse ? It seems to be available in other parts of Shaker less than 2 miles away, but not here :-( I'm also curious why U-Verse is exempted from supporting cablecards.

We work a lot with Comcast in my day job. They seem like a much better company than TWC, pushing the edge deploying new technologies like IPv6, DOCSIS 3 and DNSSEC.

Not a big deal. Verizon FiOS was never likely to come here, anyway, as they wouldn't spend the big bucks to put up brand new lines in an area they don't serve as the ILEC (incumbent local exchange carrier). That's why we have AT&T U-verse, since AT&T is the ILEC (phone company) for most of Northeast Ohio.

And yes, I know Verizon has some ILEC presence - Medina County, for example, the old GTE system. I doubt that even if they were looking at new markets, they'd offer FiOS in this relatively small area.

ETA: Just noticed that you're up in Erie. I don't know who the ILEC is up there - is it Verizon? - but I'd guess the same would apply to Erie as I said about Medina.

Yes, it is Verizon here. We were looking forward to FIOS after Pittsburgh approved it.

I have three channels out here: VS HD, AMC HD, and Animal Planet HD.

In Cleveland proper. My box got the Navigator "upgrade" sometime between 3 and 4 AM Tuesday morning, March 30. I have an SA Explorer 8300HD box.

The good: It seems that all my shows on the external SATA drive are intact and can be read. Also, there's no more annoying stutter/drop-out that was previously present and would happen every ten or fifteen minutes or so, sometimes losing the important word or words in a line of dialog. The auto-correction for human reaction time when hitting play from a FF state is kind of nice. The favorites button now works to cycle through my favorite channels, which I think is pretty cool, and I don't remember this working with the old system, although it's possible I just never set any favorites settings. I also don't remember the picture-in-picture feature working before, and it seems to work well now.

The bad: Lost the 4x rewind/fast-forward speed, so it takes longer to navigate through larger shows. (Will they ever give it back?) I can't figure out how to record a series from the guide--where's the option for that?

The ugly: The interface sucks, as we all knew. The guide displays less information. I can only see an hour and a half worth of time, whereas before I could see a full two hours. The title of almost every program is truncated in the guide. Why does the guide only take up the 4:3 area of my 16:9 screen? Why do they waste all that space showing blank gray border when that space could be used to give me information? Why doesn't it display a year something was recorded? Why can't I find any recording settings to tell it to keep shows for only a certain duration?

Any answers to my questions would be appreciated! :)

In Cleveland proper. My box got the Navigator "upgrade" sometime between 3 and 4 AM Tuesday morning, March 30. I have an SA Explorer 8300HD box.

The good: It seems that all my shows on the external SATA drive are intact and can be read. Also, there's no more annoying stutter/drop-out that was previously present and would happen every ten or fifteen minutes or so, sometimes losing the important word or words in a line of dialog. The auto-correction for human reaction time when hitting play from a FF state is kind of nice. The favorites button now works to cycle through my favorite channels, which I think is pretty cool, and I don't remember this working with the old system, although it's possible I just never set any favorites settings. I also don't remember the picture-in-picture feature working before, and it seems to work well now.

The bad: Lost the 4x rewind/fast-forward speed, so it takes longer to navigate through larger shows. (Will they ever give it back?) I can't figure out how to record a series from the guide--where's the option for that?

The ugly: The interface sucks, as we all knew. The guide displays less information. I can only see an hour and a half worth of time, whereas before I could see a full two hours. The title of almost every program is truncated in the guide. Why does the guide only take up the 4:3 area of my 16:9 screen? Why do they waste all that space showing blank gray border when that space could be used to give me information? Why doesn't it display a year something was recorded? Why can't I find any recording settings to tell it to keep shows for only a certain duration?

Any answers to my questions would be appreciated! :)

In a nutshell, you get what you pay for. IMHO Navigator appears to be a step in the right direction just for the search feature alone. Want better guide info in 16:9? Want a date of not only when it was recorded but also the date and time it first aired? Want to be able to tell it to keep a program 1-7 days or until I delete? Want to be able to tell it how many episodes to keep? Then pay for a Moxi or a TiVo.

Actually I don't have any idea what a Moxi does but TiVo does all of that. Also you wouldn't have to redo your recordings when there's a major change, TiVo is intuitive enough to change your "season passes" to the proper channels that they need to be recorded on. I will be the first to tell you you'll lose those great TW features like Start Over and On Demand but overall you'll have a better DVR even with the tuner adapter.

TiVo's are pretty cheap right now, you can get a TiVo HD for about 179.00 at Best Buy. That doesn't include service.

Glad to see the eSATA made it though the transition for you. Question is, will it work for you with Navigator software? Good luck.

An even easier way to change days
enter a number from 1-6 and press the right arrow

Hook, I agree. THe Navigator format is different from SARA, but the fonts and screen displays are sharper (much easier for my vision-impaired wife to read!) and some of the features are more intuitive. I really like the search feature which was all but useless under SARA. The record functions will take a little getting used to (it seems not all shows support "Series with options") but I am generally pleased.

I picked up a calvalry 1tb external esata for 89 bucks off amazon - so far so good on my 8300hdc, weird thing happened - when I plugged it in I lost all of my new hd channels, the screen was just black...even weirder when I pulled out the 8300hdc to pull the power to see if a reboot fixed it, the channels would come back in!! seriously if I pushed it back in to the cubby gone, pulled out there...I figured a loose connection so I doubel checked them all...nope all was good. So I put a moto signal boster box between the wall and the dvr and viola - all the hd was back....I have no idea how adding the esata had anything to do with signal degredation since it is an external powered device... oh well. I get small hiccups on hd now - like once in a while - so I am not sure if I still have a loose issue, a power issue or ??

Yes, it is Verizon here. We were looking forward to FIOS after Pittsburgh approved it.

Ah. Well, Erie was probably too small a market to get FiOS even before Verizon decided to pull back.

Not arguing with most of your post but the switch days thing is invalid. For example, lets say today is Monday, and you wanted to go to Thursday.

Old way:

Press guide.
Press B.
Press down arrow
Press down arrow
Press down arrow
Press select
It would now be on Thursday.

New way:

Press guide.
Press days +
Press days +
Press days +
It would now be Thursday.

The new way is actually shorter and easier to use. Just use the days +/- on the guide.

I also like the channel surfing if you are watching a show and you are scrolling through the channels (not the guide) it keeps on the screen what channel you currently are on as you look at other channels.

But there are things I still hate about it too. Mixed bag.


I had an old remote. Circa 2005 or so. It was the remote I got when I picked up the DVR box from Adelphia. I finally bit the bullet and turned it in for this monstrosity of a remote they use now. The old remote didn't have any of these extra buttons. Such as the day +- buttons or On Demand ect ect. So I had to scroll through rather than just jumping to whatever day I wanted.

An even easier way to change days
enter a number from 1-6 and press the right arrow


Too much thinking to use a cable box if I need to know how many days forward I want to go.:p

Without calling customer service (?) Any ideas why since the conversion CNN HD is blocked ? HLN and FOX HD still are open
former Adelphia area

Thanks for the reply, hookbill, but if I buy a TiVo, will it work with my HD Time Warner Cable?

One other major downside with the "upgrade" to Navigator:

Under the old system, my DVR was always saving and storing up the currently playing program on the tuned channel to the DVR and would save up to one hour's worth of live content. This was true no matter how long the DVR would be left on. I could tune to a local network in the morning, leave for work, and come home at 7:00 PM, then rewind to watch the 6:30 national news.

Now, it seems like the hard drives shut off after a little while and content isn't saved up. If I come home and try to rewind, I get nothing. The live programming hasn't been saved.

Is there some kind of adjustable setting for this? I would prefer to go back to the old way. (Not really worried about constant wear on the drives.)

I hear ESPN is suppose to show the Masters golf Tournament in 3D..

any idea how it works ???

do you have to get sepcial Glasses from somewhere...

You have to have a 3D capable tv to start with.

I hear ESPN is suppose to show the Masters golf Tournament in 3D..

any idea how it works ???

do you have to get sepcial Glasses from somewhere...

its not espn, its comcast and they will be selling the rights to other cable providers.

You have to have a 3D capable tv to start with.

why ?? I Can remember watching a Super Bowl Comercial in 3D and didn't they have a tribute to Michael Jackson in 3D at the Grammies this year..and all you needed were the special glasses..

so what makes a 3D TV different then in the past..

thanks

why ?? I Can remember watching a Super Bowl Comercial in 3D and didn't they have a tribute to Michael Jackson in 3D at the Grammies this year..and all you needed were the special glasses..

so what makes a 3D TV different then in the past..

thanks

They use a different and much better technology now. Rather than the old crappy anaglyph (red/blue lenses) method they use what many of the 3d movies are using now in the theaters which is the polarized lenses which doesn't shat on the picture quality and only diminishes the brightness (which can be overcome in the display). But this requires displays that can display two separate polarized images.

Though I think some 3D tv manufacturers are going the 'simple' route and displaying the 3d video at like 120hz native (60hz for each eye) and using synchronized LCD shutter glasses. I'm not totally sure.

Either way it is a major improvement in the tech and yields MUCH better picture quality. The downside is it just requires new display hardware. But FWIW this has been the modus operandi of the entertainment industry for decades. HDTV's anyone?

PS: I should also add that one other advantage of the newer tech is that it is capable of a much broader and varied depth field. The old anaglyph method was fairly limited. Most of the time you pretty much only had 'flat image' and 'flat image-depth', fairly fakey feeling.

The new 3D tvs project a double image, first image for left eye, second for right eye, then third for left eye and so on. The glasses ($150.00) are IR controlled from the TV so if you look away you loose sync. The glasses turn on left eye then right eye while shutting off the left eye, etc. The old system which does work with one image yellow, one blue (many color combos in existance) does add a color tint but uses .10 cent glasses. Anyway check with the 3D section of this forum.

I had an old remote. Circa 2005 or so. It was the remote I got when I picked up the DVR box from Adelphia. I finally bit the bullet and turned it in for this monstrosity of a remote they use now. The old remote didn't have any of these extra buttons. Such as the day +- buttons or On Demand ect ect. So I had to scroll through rather than just jumping to whatever day I wanted.

Pick up a new one, they are free.

Pick up a new one, they are free.

I finally bit the bullet and turned it in for this monstrosity of a remote they use now.

...

For you TiVo users out there that never seem to have any luck with calling TW support to resolve the Tuning Adapter blinking light issue...

The last two times I have used the online chat support feature. I've been done within 5 minutes both times I've had to do it. Both reps seemed to know exactly what to do (they called it "refreshing the signals") and within a few minutes of disconnecting (I don't wait around in the chat), the TA stops blinking.

Having your TA serial number available and using the term "addressable hit" works like a charm.

TBS HD no video only audio, but start over works with no problem.:rolleyes:

but you had to call twice . to resolve the issue.

Anybody else having this problem?

Since the switch over to navigator, ESPN HD is no longer coming through in dolby digital sound. ESPN 2, and the other ESPN channels are distinctly different and using the center speaker channel, but the regular ESPN HD seems to be only coming through in 2.1 audio and not using the center channel. Prior to the switch over this was not the case. I've already tried switching out DVRs and the same thing is happening on the new one. The sound output is set to Dolby Digital.

The sound output is set to Dolby Digital.

Check and make sure that the box hasn't reset it to HDMI--there is a Navigator bug that resets it when you turn off the box or switch your monitor to some other HDMI input.

Check and make sure that the box hasn't reset it to HDMI--there is a Navigator bug that resets it when you turn off the box or switch your monitor to some other HDMI input.


I don't know maybe it's just my setup but I have HDMI running to the TV and an Optical cable running to the receiver. The box audio output is set to HDMI yet I still get Dolby Surround on the receiver through the optical cable. Before the switchover I used to just have HDMI to the receiver then HDMI from there to the TV, but with Navigator it get's into a loop switching from the current resolution to the broadcast resolution over and over.

Check and make sure that the box hasn't reset it to HDMI--there is a Navigator bug that resets it when you turn off the box or switch your monitor to some other HDMI input.


Yes the box is set to DD. I have the component video cables to my TV and a digital audio cable to my reciever, so I have not had any issues with that automatic reset witht he HDMI. The sound is only different on ESPN HD, the other ESPN channels (2, U, news...) are all coming in fine. It's driving me nuts.

Since my box got the update, I still do not CNN HD. The message says 'To Receive this channel, call Customer Care" I did this on day one of the update. The CSR said they know about the problem on some boxes and it should be fixed that night. 3 -4 days later and I still don't have the channel. Anyone know what the issue is with CNN HD? The odd thing is CNN HD comes in fine on the box upstairs.

Thanks!

Jim

Since my box got the update, I still do not CNN HD. The message says 'To Receive this channel, call Customer Care" I did this on day one of the update. The CSR said they know about the problem on some boxes and it should be fixed that night. 3 -4 days later and I still don't have the channel. Anyone know what the issue is with CNN HD? The odd thing is CNN HD comes in fine on the box upstairs.

Thanks!

Jim

Weird. I'll take a look at my SA 8300 later which is upgraded later but I had it on my TiVos all day today. They still are using the old lineup.

Weird. I'll take a look at my SA 8300 later which is upgraded later but I had it on my TiVos all day today. They still are using the old lineup.

Thanks! The CSR's other comment was to reboot the box...which I've done many times. No clue what the issue is with this box and CNN HD. Guess I will have to break down and call TWC again.

Thanks! The CSR's other comment was to reboot the box...which I've done many times. No clue what the issue is with this box and CNN HD. Guess I will have to break down and call TWC again.

i followed up on what my SA 8300 box (Navigator) was doing on CNN HD and as of 6:15 am this morning CNN HD was coming in fine. I think you had a CSR who didn't know what they were talking about UNLESS you happen to live in a weird place like Mentor where they seem to get HD on an irregular basis.

Let me clarify. I'm not saying Mentor is weird, I'm saying that TWC in Mentor is weird. :)

Let me clarify. I'm not saying Mentor is weird, I'm saying that TWC in Mentor is weird. :)


Hook,

I resemble that remark!

Ray

I'm trying to figure out the meaning of the conflict icon (red triangle with exclamation point within it) that shows up on some of the recordings in my list. They seem to play normally. I would think the conflict would have to be resolved before the recording! Anybody know what this means?

Ron J.

I'm trying to figure out the meaning of the conflict icon (red triangle with exclamation point within it) that shows up on some of the recordings in my list.

It means that the show was so bad that the DVR was having an emotional conflict about tying up hard drive space with it.;)

I'm trying to figure out the meaning of the conflict icon (red triangle with exclamation point within it) that shows up on some of the recordings in my list. They seem to play normally. I would think the conflict would have to be resolved before the recording! Anybody know what this means?

Ron J.

After our channel upgrade in Mentor a couple weeks ago I had to manually delete many of my series recording schedules and re-enter the series recording with the proper channel number. The recorder wanted to record on channel 1 on the scheduled recordings I deleted. I missed a few days before I realized something was wrong.

I also had an issue Monday evening. I record Castle and Nurse Jackie at the same time, 10pm. At about 10:15 I tried to begin watching Castle and Fast Forwarding through the commercials as I usually do but when I would start Castle The picture was only the upper right hand corner preview shot you get when moving through the menu and I also had no FF or RW control over the playback. I changed over to the OTA and watched the NCAA game and after 11pm went back to the recordings of Castle and all was well after the two shows were done recording. TWC may still have a few problems in certain areas.

Ray

After our channel upgrade in Mentor a couple weeks ago I had to manually delete many of my series recording schedules and re-enter the series recording with the proper channel number. The recorder wanted to record on channel 1 on the scheduled recordings I deleted. I missed a few days before I realized something was wrong.

I also had an issue Monday evening. I record Castle and Nurse Jackie at the same time, 10pm. At about 10:15 I tried to begin watching Castle and Fast Forwarding through the commercials as I usually do but when I would start Castle The picture was only the upper right hand corner preview shot you get when moving through the menu and I also had no FF or RW control over the playback. I changed over to the OTA and watched the NCAA game and after 11pm went back to the recordings of Castle and all was well after the two shows were done recording. TWC may still have a few problems in certain areas.

Ray
I've had no issues recording or playing back programs or series. In fact, I like the feature in Navigator that when you press play from FF, it automatically goes back a few seconds and you don't have to manually press the "go back" button.

None of my previously scheduled programs transfered over to Navigator, but that was no big deal to me since most of them were old "trash" (series that had ended) that I never bothered to delete.

Ron J.

It means that the show was so bad that the DVR was having an emotional conflict about tying up hard drive space with it.;)
Don't you just hate it when the equipment gets emotional? !!!

been asked in a while..

but anyone hear when NEW HD Channels might be added ?

YES I know they have trouble getting current ones available in all areas or those do get them not to have trouble getting them at night when you get the screen saying..

Not Available try again...


Yes its more important to make sure EVERYONE is able to get whats currently available in HD..

but just curious what might be added at some point

been asked in a while..

but anyone hear when NEW HD Channels might be added ?

YES I know they have trouble getting current ones available in all areas or those do get them not to have trouble getting them at night when you get the screen saying..

Not Available try again...


Yes its more important to make sure EVERYONE is able to get whats currently available in HD..

but just curious what might be added at some point

Look here periodically :
http://www.timewarnercable.com/neowpa/learn/programming/whatsontv/ProgrammingNotices.html

I was driving through Amherst today and saw Time Warner putting up new cable on the telephone poles.

Not sure if people are aware of this or not in the Cleveland TWC and Western PA TWC area, but the BASEBALL EXTRA INNINGS PACKAGE/CHANNELS are FREE for this week, and maybe into next week. Not sure how long.

just an update on my direct/dish network/twc situation that you guys assisted me with a few weeks ago.

just got off the phone with directv. the guy initially wanted me to renew my contract by giving me a dvr upgrade, and throwing some discounts at me.

i declined, and he still offered to renew some discounts and add some programming.

so for 69.23 a month, i have 1 HD DVR and 1 HD Receiver, and pretty much all the HD programming I want/need. it seemed like a lot of people hated having TWC but went with them because of price, if anyone needs any advice on how to maximize your deals with directv, feel free to send me a PM.

thanks for talking me out of time warner. it doesnt sound like it would have been worth the 10 dollars in savings per month.

Not sure if people are aware of this or not in the Cleveland TWC and Western PA TWC area, but the BASEBALL EXTRA INNINGS PACKAGE/CHANNELS are FREE for this week, and maybe into next week. Not sure how long.

That ends tonight. Starting tomorrow if you want to watch you'll have to buy the package.

It will be free again after the All Star break for 1 week too.

Anyone else getting black screen with "please wait" .
This happens between shows even when you do not switch stations.
Also lots more freezes. during shows
all issues are on HD channels TWC .
These things are occurring all the time since the last upgrade.
many calls to TWC all they say is to boot the box (doesn't help).
In fact after one reboot the box did not accept 4 digit channel numbers.
A re -re -re boot helped

Not that it's important to me really, but TiVo has still got the same line up in the 400's for the the HD channels. I think they have switched everything else out.

Let's say there are about 500 to 1000 TiVo's out there, it's a small number to TWC. There must be a issue getting the switch from SARA to Navigator. I know that it can be loaded from the start with Navigator because other TiVo owners have reported getting the new lineup. I'd just like to see them do it and get it over with. Also I'm kind of hoping that maybe with Navigator I won't have to call in once a month to get my tuning adapter rebooted.

Not that it's important to me really, but TiVo has still got the same line up in the 400's for the the HD channels. I think they have switched everything else out.

As long as you have guide data and recordings work, consider yourself lucky! :D

Makes me wish I had a Tivo right now, so I could still find my damn HD channels. ;)

Anyone else getting black screen with "please wait" .
This happens between shows even when you do not switch stations.
Also lots more freezes. during shows
all issues are on HD channels TWC .
These things are occurring all the time since the last upgrade.
many calls to TWC all they say is to boot the box (doesn't help).
In fact after one reboot the box did not accept 4 digit channel numbers.
A re -re -re boot helped
I didn't watch a whole lot of cable this weekend, but I did notice a significant amount of freezing and stuttering, even on the HD locals. Rebooting the box didn't seem to make a difference. Come to think of it, a few of the programs that were recorded earlier in the week were also less than perfect. However, I don't recall experiencing the 'please wait' notice.

Big goals in a big market for Time Warner executive
By Shaheen Samavati, The Plain Dealer
April 11, 2010, 7:23AM



Vin Zachariah took over as Time Warner Cable's regional vice president of operations for Northeast Ohio and Western Pennsylvania in October. It is one of the company's largest business units, with 2,500 employees. Before taking the reins locally, the former investment banker and Air Force captain held several other regional management posts within Time Warner Cable. These are excerpts from his chat with Plain Dealer reporter Shaheen Samavati.

The Question: What are you goals for your new job?

The Answer: We have a great team. We have just got to keep pushing it forward. We have a lot of challenges in our business, competitive pressures. We know we've got to be better every day. Like most businesses, we want to keep growing.

The Question: What's one of the more memorable situations you've faced as a manager?

The Answer: Soon after I started my first job with Time Warner as vice president of operations in Jackson, Miss., Hurricane Katrina hit. We were a significant distance inland, but it was still a hurricane when it hit us. So most of Jackson was out of power for about a week. It was amazing to see how folks responded in that kind of situation. For us, not only did we have our recovery effort, but [at the] same time we had all these people moving into our community from the coasts. So here we are trying to recover for our existing customers, and also take care of new customers. Our biggest issue down there was getting fuel. We were at the point of siphoning gas out of our own cars to give gas to our trucks to be able to run every day.

The Question: Television is something most people view as entertainment. Why was it so important to restore service quickly?

The Answer: Our services, television, Internet and phone, are vital communication tools. I interview every potential management person in this business unit, and one of the things I always talk to them about is to just recognize the kind of recovery efforts we need. If we're ever in that kind of situation, the expectation is we're going to be up as quick as we can just like the power company, just like utilities and the other essential services. That's how we treat it around here.

The Question: What is your biggest challenge as a manager?

The Answer: Getting everybody to work in synch and on the same page is the hard part. When I was in a smaller operation, like in Mississippi, the sheer size allows you to go and be a part of the operating unit and deliver. What you learn is that as responsibilities grow, it becomes more challenging. What I always tell people is I try to run our business regardless of size. With about 1 million customers, we are the third-largest operation in Time Warner Cable, and we have to run it like an operation one-10th of our size.

The Question: How do you do that?

The Answer: It requires all of us, the entire management team, to be day-to-day focused. We have to be extremely alert and make sure we stay in front of the business. We can't be reactive, because in a big organization like ours, it becomes even harder to switch gears. So it requires all of us to be very engaged with our employees and with our customers.

The Question: What's an example?

The Answer: It's things like I have an office sitting 5 feet away from our customer service reps, so if something's going on, one of them will come to my door saying, 'Hey, this is what's happening.' It's that kind of stuff because that's frankly what our customers expect of us. Our customers don't care how big our operation is. Big or small, they want to know that when they're dealing with us, they're the most important thing, and they are.

The Question: With such a spread-out business, where do you spend your time?

The Answer: I spend time here, at our call center in Garfield Heights. I also have offices in downtown Cleveland and Akron that I spend time at each week. Today, I was down at our call center in Canton. When I'm not in conference calls or meetings, I'm going to be out with our folks because they're the ones who tell me what's really happening.

The Question: How has your educational background, including an MBA from Yale, helped you in your management career?

The Answer: The only way to grow in this business is to do it. There's no way you can simulate that. In order to be successful, you're going to have to make a ton of mistakes and then learn from that. But that background does give you a foundation on some functional areas that you absolutely need to have. I tell everybody in our business, we all need to be able to talk accounting, whether you're an accountant or not. Because at the end of the day, we've got to make our numbers, so we need to understand what the numbers are.


© 2010 cleveland.com. All rights reserved.

Not that it's important to me really, but TiVo has still got the same line up in the 400's for the the HD channels. I think they have switched everything else out.

Let's say there are about 500 to 1000 TiVo's out there, it's a small number to TWC. There must be a issue getting the switch from SARA to Navigator. I know that it can be loaded from the start with Navigator because other TiVo owners have reported getting the new lineup. I'd just like to see them do it and get it over with. Also I'm kind of hoping that maybe with Navigator I won't have to call in once a month to get my tuning adapter rebooted.

Hi Hook,
Don't count on it. I have Navigator on my 3090 here in Ridgeville, but I still have to call in for my TA hit every 30 days without fail.

Ben Music

Hi Hook,
Don't count on it. I have Navigator on my 3090 here in Ridgeville, but I still have to call in for my TA hit every 30 days without fail.

Ben Music

I have navigator on the SA 8300 too. But the TA is still running SARA. Is the guide you have in your area. In the 1000's for your TiVo?

I have navigator on the SA 8300 too. But the TA is still running SARA. Is the guide you have in your area. In the 1000's for your TiVo?

Yes, finally. I was having problems a few weeks ago, and you suggested to me to try the Franklin lineup. That seemed OK at first because the lineup did put all the HD
back to the 1000's with full guide discriptions. What I didn't notice, till a week or so later, that ch 1004 and 1009 were reversed in their lineup. I was wondering why some of my recordings were messed up. So last week I did a rescan back to Elyria/NR, and everything came back as It should be, with everything in the 1000's with full guide data.

Ben Music

Anyone else getting black screen with "please wait" .
This happens between shows even when you do not switch stations.
Also lots more freezes. during shows
all issues are on HD channels TWC .
These things are occurring all the time since the last upgrade.
many calls to TWC all they say is to boot the box (doesn't help).
In fact after one reboot the box did not accept 4 digit channel numbers.
A re -re -re boot helped

+1

Just putting up with it for now. Never tried a reboot.

Yes, finally. I was having problems a few weeks ago, and you suggested to me to try the Franklin lineup. That seemed OK at first because the lineup did put all the HD
back to the 1000's with full guide discriptions. What I didn't notice, till a week or so later, that ch 1004 and 1009 were reversed in their lineup. I was wondering why some of my recordings were messed up. So last week I did a rescan back to Elyria/NR, and everything came back as It should be, with everything in the 1000's with full guide data.

Ben Music

I think I mentioned a couple of channels would be off but I didn't know it was WOIO. Sorry.

For those of you who are seeing your DVR hard drive fill up fast because of HD recordings, I can recommend this 1TB external drive from Walmart:
http://www.walmart.com/ip/Iomega-34508-DVR-Expander-Hard-Drive/13045896

I have tried various drives, and this one works very well. You will need to have an 8300HD DVR for it to work. It won't work with the 8300HDC.

For those of you who are seeing your DVR hard drive fill up fast because of HD recordings, I can recommend this 1TB external drive from Walmart:
http://www.walmart.com/ip/Iomega-34508-DVR-Expander-Hard-Drive/13045896

I have tried various drives, and this one works very well. You will need to have an 8300HD DVR for it to work. It won't work with the 8300HDC.

Well the eSATA I had for my SA 8300 was made specifically for the SA 8300 and it was a major #fail.

To the best of my knowledge the ones recommended by SA are the "My DVR Expanders" which are the only ones that will work with TiVo.

And I think it's a shame that on a newer model of the SA 8300 you can't have an eSATA.

I use a calvalry 1tb esata I got from amazon for 70 bucks works just fine with my 8300hdc

Hook,

I resemble that remark!

Ray


I think because we were a comcast area that got traded to tw we have funny HD.

I use a calvalry 1tb esata I got from amazon for 70 bucks works just fine with my 8300hdc

Do you have Navigator or Sara? I've never heard of an external drive working with the HDC and Navigator.

I have a SA4250HDC with TWC. It is feeding my HD "theatre" in the rec room just fine. I wanted to feed it's analog output into a nearby room (my workshop). According to TWC site, the "Cable Out" RF connector "...sends analog audio and video signals to a TV....". It also says "Output 2" "...to another set of inputs (composite) on your TV." Well, it doesn't. I get an error code about DVI. A call to TWC got me nowhere. Anyone doing this? Is there a menu to switch the output to NTSC? If this does function this way, does it convert all of their SD digital signals to analog?

Re: my previous... seems that the composite and analog RF don't function with the HDMI cable to the HDTV plugged into the STB output. Swell.

Do you have Navigator or Sara? I've never heard of an external drive working with the HDC and Navigator.

Does anyone still have SARA? The conversion is presumably supposed to be complete, and I'm curious if there are any stragglers out there...

Re: my previous... seems that the composite and analog RF don't function with the HDMI cable to the HDTV plugged into the STB output. Swell.

I had no problem using component, RF and composite outputs at the same time. HDMI has to be the issue. It's really a PITA, hence the reason why I never used it. ;)

TBH, with what TWC gives you as "programming", the component cables provided a decent picture. If you'd like to use that STB to feed other TV, I'd switch to component for the HDTV.

I'm a new TiVo user - just got a Tivo Premiere with lifetime. Had a TWC "tech" over today to install the cablecard. He had no idea what he was doing. He installed it, called someone then told me I need a tuning adapter and then he left. I'm basically left with no channels. Most of the basic stations (2-98) hardly come through - get no signal for most. The HD stations are located in the 400's (which I read from other people here is how it is for now). I do not get any of the digital channels.

So what are my options? Do I need the tuning adapter? I'm not a happy camper at this point...

So what are my options? Do I need the tuning adapter?

You do need a tuning adaptor as many of the channels are SDV and require a two-way connection to set up the stream for them. And the HD channels will remain in the 400s for awhile for STA users, so this is expected behavior.

You do need a tuning adaptor as many of the channels are SDV and require a two-way connection to set up the stream for them. And the HD channels will remain in the 400s for awhile for STA users, so this is expected behavior.

Any idea about the channels not coming through for 2-98? Is it expected to get no signal on those without the tuning adapter? They get a signal for a few seconds, then freeze up. I get the feeling that the cable card is bad or not installed properly.

Any idea about the channels not coming through for 2-98? Is it expected to get no signal on those without the tuning adapter? They get a signal for a few seconds, then freeze up. I get the feeling that the cable card is bad or not installed properly.

This sounds like a classic signal level issue. Your Tivo is probably receiving the digital counterparts of the analog 2-98 channels via channel mapping, and it might not have enough signal to produce a stable picture. This is a separate issue from the cablecard.

Try the following steps -

- Remove any splitters between the incoming feed and the Tivo.
- Make sure all F connectors are tight.
- Remove any push-on F connectors and throw them in the garbage.

You can also try hooking up an analog TV in place of the Tivo and see what the picture quality looks like on analog (non-mapped) channels 2-98. If you get snowy analog pix, your digital pics aren't going to work.

I'm a new TiVo user - just got a Tivo Premiere with lifetime. Had a TWC "tech" over today to install the cablecard. He had no idea what he was doing. He installed it, called someone then told me I need a tuning adapter and then he left. I'm basically left with no channels. Most of the basic stations (2-98) hardly come through - get no signal for most. The HD stations are located in the 400's (which I read from other people here is how it is for now). I do not get any of the digital channels.

So what are my options? Do I need the tuning adapter? I'm not a happy camper at this point...

Oh man I feel sorry for you. :( That's devastating. :(

Have you ever tried OTA (over the air) DTV? In terms of PQ and general service quality(those tuning adapters/SDV/TWC in general SUCK) you might be better off in the long run with it, since you have the lifetime service plan. :D OTA + Tivo sounds like a good combination, I've thought about it before myself, but I won't spend that much on a DVR and service. ;)

This sounds like a classic signal level issue. Your Tivo is probably receiving the digital counterparts of the analog 2-98 channels via channel mapping, and it might not have enough signal to produce a stable picture. This is a separate issue from the cablecard.

Try the following steps -

- Remove any splitters between the incoming feed and the Tivo.
- Make sure all F connectors are tight.
- Remove any push-on F connectors and throw them in the garbage.

You can also try hooking up an analog TV in place of the Tivo and see what the picture quality looks like on analog (non-mapped) channels 2-98. If you get snowy analog pix, your digital pics aren't going to work.

The cables are fine. I re-wired my whole house about 2 years ago. I had the cable company put all the ends on and test every jack. Guess I'll get the tuning adapter and see what happens. If it doesn't work, I'll have them out again until it does.

Re: my previous... seems that the composite and analog RF don't function with the HDMI cable to the HDTV plugged into the STB output. Swell.

This is very common in consumer video products. If HDMI is being used then all other outputs are turned off.
Guessing it might be HDCP related.

I've never heard of an HDMI port dying. I would think more likely a bad cable.

Anyway as CK mentioned its going to be some time before the TA gets Navigator. I think what that means is that any new HD channels TW adds on we wont get.

I hear several weeks before the TA gets Navigator.

You do need a tuning adaptor as many of the channels are SDV and require a two-way connection to set up the stream for them. And the HD channels will remain in the 400s for awhile for STA users, so this is expected behavior.

I'm using a TivoHD and TA here and my HD channels have been in the 1000s since the day TW switched. I was under the impression the the HD channels being in the 400s was something specific to ex-Adelphia areas only. It certainly doesn't apply to my area.

I've never heard of an HDMI port dying. I would think more likely a bad cable.

Like Hookbill said, cables are a frequent cause of HDMI problems. Two other common causes are -

- Hotplug-detect failures.

- HDCP failures.

To see if it's a hotplug-detect problem, turn everything off, disconnect the HDMI cable and reconnect it, power on TV first, then turn on the Tivo. This is one way to reinitiate a hotplug-detect sequence and subsequent encryption handshake.

If it's an HDCP failure you're supposed to receive a denial message on the screen, usually something like "Unauthorized, use your analog connections instead." However sometimes the connection just fails with no status message. If this is the case, check with your TV set manufacturer to see if there's a firmware upgrade available for the set.

I've never heard of an HDMI port dying. I would think more likely a bad cable.

FYI, I had the HDMI port die on one of my DVD players (and not an inexpensive one). All other outputs still work fine.

FYI, I had the HDMI port die on one of my DVD players (and not an inexpensive one). All other outputs still work fine.

They do indeed die. Probably more frequently than other outputs (analog, digital coax, digital optical, composite, component, s-video).

They do indeed die. Probably more frequently than other outputs (analog, digital coax, digital optical, composite, component, s-video).

lol, I got to eat my own words. I forgot the pos SA 8300 I have has a HDMI output that's blown. I completely forgot about that one.

Let me then say that as far as it happening to a TiVo it's a first that I've heard of it.

Anything electrical can break, TiVo is not immune.

I am so disgusted by this new navigator and the upgrade. Get what mine keeps doing now (8300 HDC) If I fastforward a show sometimes (multiple times a week), when I hit play it doesn't start playing, it keeps fastforwarding. It keeps going through the recorded show, in fast forward mode no matter what I do. And get this, if I go up to the box and hit the power button, it turns off all the lights on the box like it is suppose to but the show is still fast forwarding on the TV. TV off, box off, TV back on, show still fastforwarding. It never stops, even without the power, it is freaking crazy. I have pushed every button I can and powered it off, nothing, I have to actually yank the power cord from it to reset the box. Unbelievable.

I am so disgusted by this new navigator and the upgrade. Get what mine keeps doing now (8300 HDC) If I fastforward a show sometimes (multiple times a week), when I hit play it doesn't start playing, it keeps fastforwarding. It keeps going through the recorded show, in fast forward mode no matter what I do. And get this, if I go up to the box and hit the power button, it turns off all the lights on the box like it is suppose to but the show is still fast forwarding on the TV. TV off, box off, TV back on, show still fastforwarding. It never stops, even without the power, it is freaking crazy. I have pushed every button I can and powered it off, nothing, I have to actually yank the power cord from it to reset the box. Unbelievable.
I don't believe the problem is Navigator per se. It really sounds like a hardware problem somewhere. It might also be an "HDC" problem of some kind & how it interfaces with Navigator. Navigator on my 8300HD (non-C version) has been very solid. There are 1 or 2 things I miss from SARA, but so far, there have been more plusses than minuses. I'd check on replacing the 8300HDC. There may very well be a problem with your remote, too.

I am so disgusted by this new navigator and the upgrade. Get what mine keeps doing now (8300 HDC) If I fastforward a show sometimes (multiple times a week), when I hit play it doesn't start playing, it keeps fastforwarding. It keeps going through the recorded show, in fast forward mode no matter what I do. And get this, if I go up to the box and hit the power button, it turns off all the lights on the box like it is suppose to but the show is still fast forwarding on the TV. TV off, box off, TV back on, show still fastforwarding. It never stops, even without the power, it is freaking crazy. I have pushed every button I can and powered it off, nothing, I have to actually yank the power cord from it to reset the box. Unbelievable.

I have had issues with the 8300HDC too. I described them back in post # 22063. A bit different than yours but DVR related none the less since the upgrade. We already had navigator before the latest update though.

I do not think its remote related. I have my universal remote and the original remote and have had the FF issue like yours once and could not get either remote to stop it.

Ray

FYI, I had the HDMI port die on one of my DVD players (and not an inexpensive one). All other outputs still work fine.
I had an HDMI port die on my Playstation 3. Under Sony's flat rate repair fees, I had to pay $150 to have it fixed. :mad:

I had an HDMI port die on my Playstation 3. Under Sony's flat rate repair fees, I had to pay $150 to have it fixed. :mad:

If I recall correctly, HDMI uses the LVDS/TMDS signaling format, whicih is a ~300mv p-p signal. This is fairly small, meaning that the silicon on the HDMI port is fairly sensitive to small signals, including unwanted "signals" like static electricity. While I've never blown an HDMI port myself, I can see how they'd be a little on the vulnerable side, clamping diodes notwithstanding.

Trust me, those problems are not hardware related issues. The very same 8300HD box running Passport vs. running Navigator were two entirely different animals. Same thing with the 8300HDC SARA vs. ODN. Navigator, despite the constant software upgrades, is still full of bugs. One of my favourite of all time is when you turn the STB power off but the picture/sound continue and the only way to fix it is a reboot. I've seen that since mid 2007 and I once had that problem some time last year. What a mess!!

I haven't verified this with my contact at TWC but I'm hearing that soon TWC is doing a software update to clear up this constant calling about the T.A. In my bi weekly call with credit card support the rep told me that he knows this is going to happen, knows what date it's going to be but he didn't feel comfortable releasing the exact date.

This is great news, if it's true. I spent over an hour this morning trying to get my tuner adapter restarted. The regular CSR said "oh it says we need to replace the tuner adapter" and I said no and told him to contact cable card support. It be great to be free of having to do that twice a month.

I'm hearing that soon TWC is doing a software update to clear up this constant calling about the T.A. In my bi weekly call with credit card support the rep told me that he knows this is going to happen, knows what date it's going to be but he didn't feel comfortable releasing the exact date.

This is great news, if it's true. I spent over an hour this morning trying to get my tuner adapter restarted.

Not having my TiiVo HD and/or TA die on an at least monthly basis would be a fine thing indeed. I would actually not care whether my HD channels were in the 400s or 1000s if they just fixed this.

haha, you TWC people are funny. :D

*points and laughs at TWC customers*

http://img41.imageshack.us/img41/7632/crimewarnercablesmall.png
PULL THE PLUG!!

Not having my TiiVo HD and/or TA die on an at least monthly basis would be a fine thing indeed. I would actually not care whether my HD channels were in the 400s or 1000s if they just fixed this.

I could care less about the channels being where they are.

I take it nickdawg quit TWC. Good for you nickdawg.

What will nickdawg have to talk about now? :D :D

I've just noticed on the TWC Guide web site that the community of Congress in Wayne County finally has digital cable. (That town, I think, only had 14 or so channels in its lineup when I mentioned it as one of the areas without digital cable a while back.)

http://www.twclineup.com/lineups0210/MedinaWayneCongress.pdf

EDIT: I've just checked the earlier PDF file of Congress's lineup that I saved on January 31, and it had only 13 channels (from 2 to 14). TWC must have upgraded that area between then and now.

Does anyone have any clue as to when the channel lineup will be updated for TiVo/TA customers? I'm tired of having to remember two different lineups ;)

Does anyone have any clue as to when the channel lineup will be updated for TiVo/TA customers? I'm tired of having to remember two different lineups ;)

Yeah. I was told that It wont happen for several weeks.

I personally think it may be months before they convert the TA. I think its probably something they never even thought about.

Hopefully I'm wrong. But I was told by my contact at TWC several weeks.

Does anyone ever have their sound go in and out and then have to reset the cable box? It has happened to twice this week. Very annoying!

What will nickdawg have to talk about now? :D :D

About the beautiful, clear pictures I get on all my TVs---for free. :D

About all the unnecessary stress I eliminated. :D

About the extra $130 in my pocket every month. :D:D:D

About the extra time i have now that I don't watch banal, retarded crap on cable just to "kill time". :D

I could care less about the channels being where they are.

I take it nickdawg quit TWC. Good for you nickdawg.

Yep. :D

I'm pretty damn happy. At first I was worried, I was only going to cancel the cable box. I considered keeping just the "basic cable". Ultimately I decided against that when I realised that I would be paying for analog TV, in 2010!! :eek: And I wouldn't get to watch anything in HD anymore, unless I used OTA for the local channels. Why the hell should I pay TWC for non-digital cable without a box, and still have to use an antenna? I can use my antenna for free!! :D I honestly don't NEED any cable channel and I don't miss any of the shows I can't watch anymore.

nickdawg, you can get the local stations in HD with TWC's analog-only service and a TV that does QAM. They even pass along PSIP now...they now have 43.2 next to 43.1, and they have added PSIP for 49.1-4 and 55.1 as well.

But overall, I can understand your point. I was close to making the same decision, but I can't get 8 and 19 downstairs on a regular basis OTA.

The ironic thing about this however is nickdawg may be forced to pick a provider sometime in the future. That is if television networks have their way and shut down OTA transmissions.

The other thing is that you do miss out on a lot of great programming. I know for example that nickdawg had some favorites on USA and FX. I suppose he can buy the DVD if he wants to keep up with these shows however. But for me there is just too much more on cable I would miss, like MLB Extra Innings, ESPN, and the above mentioned channels and FX.

Did they put up a fight for your business nickdawg or did they act like they didn't care?

The other thing is that you do miss out on a lot of great programming. I know for example that nickdawg had some favorites on USA and FX. I suppose he can buy the DVD if he wants to keep up with these shows however.
Netflix is great for this kind of thing too. They have every television show imaginable, and many of them stream directly to compatible set top boxes. I've thought several times about dropping cable in favor of increasing the number of discs I can have out at a time.

9.95 month for expanded hulu access - for free you get like the most 5 recent episodes for 9.95 you get everything.

in reality probably 80% of what I record and a lot I don't but I wish I did (like the simpsons) is all available on hulu.

The ironic thing about this however is nickdawg may be forced to pick a provider sometime in the future. That is if television networks have their way and shut down OTA transmissions.

If they try to shut down OTA, this dawg is barking. :D I'll be taking my fight to the streets and become the new "OTA lobbyist". ;)

The other thing is that you do miss out on a lot of great programming. I know for example that nickdawg had some favorites on USA and FX. I suppose he can buy the DVD if he wants to keep up with these shows however. But for me there is just too much more on cable I would miss, like MLB Extra Innings, ESPN, and the above mentioned channels and FX.

Actually you don't. Take "In Plain Sight" for example. I watched the first episode, recorded the second episode(because I wasn't home). I never watched the second episode I recorded or watched or recorded the third episode at all. I mean, Wednesday night 10pm, I'd rather watch SVU anyway. :D Other than that, there's really nothing else I can think of that is good on cable. I know "Rescue Me" is starting again soon, but even that is not as good as it used to be. Plus it will most likely be in syndication soon, WEWS used to have syndicated episodes of "The Shield" on Saturday and Sunday nights. Missing something is really not the end of the world. You'd be surprised how much banal crap you watch "because it's on" with all those channels.

Did they put up a fight for your business nickdawg or did they act like they didn't care?

They really don't care at all. Their "deals" all involve buying their internet, phone or both services on top of the TV service, and I wasn't having any of that. I find it really sad that the CABLE company doesn't really care about you unless you buy stuff other than just CABLE. I mean really, I"m canceling your service because it blows, and you expect me to trust my phone and internet to your company? lol :rolleyes:

49.1 has disappeared from the TWC ex-Adelphia QAM lineup. 49.2-4 are still there, and according to the digital cable lineup, the local end of the TWC system now carries them in the 900s, but not 49.1. (They do, of course, still carry analog 9.)

I wonder what the problem is with the TWC Cleveland-based system and WEAO's HD feed? Did WVIZ put up a stink? 49's HD feed is offered in the Akron/Canton area, but not the old Adelphia system out of Cleveland, for whatever reason.

Is anyone else having issues with HD channels tonight?

Is anyone else having issues with HD channels tonight?

Nope. :D:D:D:D

Except for some weather related issues with WOIO's puney digital signal, everything's been fine. Even watching The Simpsons on WJW. ;)

I thought I would post to see how everybody is doing.
We are still having channels going in and out, but not as bad as before. There seems to be a slight improvement every week. Maybe, just maybe they will get it right some day.

Does anyone ever have their sound go in and out and then have to reset the cable box? It has happened to twice this week. Very annoying!

Yes. My guess is it happens when the cable box reboots while the receiver (or TV if no receiver) is off. It has nothing to negotiate with so it ends up using some parameters that cause the sound go out every few minutes. Rebooting while the device at the other end of HDMI cable is turned on always fixes it. That's just a guess. Anyone know better?

Does anyone know who to complain to about this? The NWS *** Tornado Watch *** banner has been overlaying all content (even recorded and start over programs) since early this afternoon. The alert doesn't even apply to my geographical area, and from what I can tell from NOAA, it's not even valid anymore. TWC says that they can do absolutely nothing about it and didn't offer much information regarding whom to file a complaint with.

Not much you can do. Just be an Angry Penguine, that's about it.;)

haha, TWC is cluttering the screen!! Sucks to have cable now!! :D:D

Anyway, something cool on OTA. FOX must have updated their splicer at WJW because Hose is on tonight, in HD, with a weather map and crawl over it!! They used to have to drop to SDTV because the HD feed could not be touched by local stations. Now they're showing stupid local weather coverage, but FOX HD programming was just on before.

Does anyone know who to complain to about this? The NWS *** Tornado Watch *** banner has been overlaying all content (even recorded and start over programs) since early this afternoon. The alert doesn't even apply to my geographical area, and from what I can tell from NOAA, it's not even valid anymore. TWC says that they can do absolutely nothing about it and didn't offer much information regarding whom to file a complaint with.

Boy was that annoying (especially the grating noise that covered the TV sound). What I did was to switch my TV to an input that bypassed the cable box, so I could get fewer channels but no banner.

Seriously, this weather banner is complete BS. Someone point me in the right direction as to who I can complain to about this. Like the previous poster stated, this waring isn't even for my county. I hate you Time Warner.

End of rant.

Are you people suggesting that the human race would survive without intrusive and silly weather warnings on our TV's?

Certainly you are not suggesting that people in NEO need not be warned of spring thunderstorms.
I suppose you would also suggest that we NEO residents could make it to next spring without being warned of impending snow in January?

You cannot be serious! Have you no compassion for your fellow man?

I'll check in later to read your retractions to such nonsense, surely you can redeem yourselves with a proper heartfelt retraction to your outrageous postings.
I'd suggest going to confession as well.

Meanwhile, I'm going to place my electric clock radio into the bathtub where my young children are bathing.
There is no such warning on the device not to do so, so I can only surmise it is ok to do so.

I don't recall seeing a TWC generated weather banner during the day on Friday. I saw the local stations doing their banners and mini radars (who can SEE the details on that, even on an HD set?)...but didn't see TWC doing it.

Perhaps I didn't see it because it was inserted by the box, and I'm currently box-less.

Meanwhile, I'm going to place my electric clock radio into the bathtub where my young children are bathing.
There is no such warning on the device not to do so, so I can only surmise it is ok to do so.

Nope, you can't do that...Mark Johnson mentioned last night that it wasn't a good idea.

(I'm kidding, of course, but he warned of just about everything short of falling toads yesterday.)

Oh, by the way, heads up...there's this white-colored substance which falls from the sky...you'll start seeing it as early as October or November here.


;)

I don't recall seeing a TWC generated weather banner during the day on Friday. I saw the local stations doing their banners and mini radars (who can SEE the details on that, even on an HD set?)...but didn't see TWC doing it.

Perhaps I didn't see it because it was inserted by the box, and I'm currently box-less.

Yes, that's right. My boxless TV had no banner except from the local stations, while the HDTV with the cablebox had a bright red "TORNADO WATCH" crawl across the top of the screen and a continuous, loud, grating noise over the audio\, and it went on for hours and hours...

Yes, that's right. My boxless TV had no banner except from the local stations, while the HDTV with the cablebox had a bright red "TORNADO WATCH" crawl across the top of the screen and a continuous, loud, grating noise over the audio\, and it went on for hours and hours...

We don't get them on TiVo either. Just cable companies boxes.

Perhaps I didn't see it because it was inserted by the box, and I'm currently box-less.

Are you planning on joining the ranks of the OTA only people?? Or is the box just broken? :D

We don't get them on TiVo either. Just cable companies boxes.

Hook, I've seen that banner on my TiVo - it was on there this morning when I turned it on (had to hit clear to get rid of it).

I've also seen it happen on content that was recorded when there was a watch.

I wouldn't mind knowing more about how that stuff works and how the signal gets fed into the cable system.

I've seen it but I don't believe it was on my TiVo. And how could hitting clear on the TiVo remote clear a cable message? Doesnt make sense. Well I believe you saw it so I must be wrong. I honestly havent seen it myself. Interesting.

I don't think it's actually broadcast as part of the picture. It's almost like it's a separate 'command' or out-of-band data that gets sent to the TiVo. Like the cable headend is telling all boxes "Hey, display this warning!" and then the STBs themselves are responsible for how it actually gets displayed. Probably similar concept to closed captioning (except not optional).

I am both without box and without TiVo right now (long story). Contemplating if I'll stay without a box. As mentioned, I get the local HD stations via clear QAM, and am not really missing the HD stuff on the cable channels.

The TiVo explanation is easy. The Series 2 (non-HD) boxes get fed by the cable boxes, assuming you have them. The messages, if you see them, are coming from the cable box.

Meanwhile, hookbill has an HD TiVo, which uses cable cards...and doesn't use the TWC SA/whatever boxes.

I'm also using an HD TiVo. I really do think it's an out-of-band message.

Anyway, as for getting rid of the boxes... it would be really nice if the basic cable channels came through clear QAM :)

Another weekend and HD channels not coming in. Waiting on the tech to show up again. I have only a handful of weekends since December that I haven't had problems.

Another weekend and HD channels not coming in. Waiting on the tech to show up again. I have only a handful of weekends since December that I haven't had problems.

I had a few HD channels not working yesterday. Fortunately, I also had a tech out.

Basically, we determined that a particular frequency wasn't working properly.

As we all (should) know, with SDV, channels can get assigned to different frequencies.

Yesterday, all the channels that were pixellated for me were the ones coming in on 573MHz and 567MHz. But all the others seemed to be fine.

I'm going to begin going to the diagnostic screen whenever I see a channel that has interference and I will log the frequency it's on.

My issue has been escalated.

I had a few HD channels not working yesterday. Fortunately, I also had a tech out.

Basically, we determined that a particular frequency wasn't working properly.

As we all (should) know, with SDV, channels can get assigned to different frequencies.

Yesterday, all the channels that were pixellated for me were the ones coming in on 573MHz and 567MHz. But all the others seemed to be fine.

I'm going to begin going to the diagnostic screen whenever I see a channel that has interference and I will log the frequency it's on.

My issue has been escalated.


I agree, there seem to have been a problem on the frequency that the Weather Channel HD was on. Lots of freeze ups on Friday.

Going forward... keep track of what frequencies are causing problems. To find the frequency of the channel that you're on (this works at least on my SA boxes):

Hold down the "VOL+" and "INFO" buttons on the front of the box for a few seconds.

Right on that front page, you'll see "Inband Network" - and then a frequency and the QAM type. Keep track of the frequency of all the channels that are failing.

There are two listings there (Inband Network-1 and Inband Network-2). Inband Network-2 is only populated if you're using a DVR with two tuners. I'm not really sure how to determine which tuner you're currently watching on the DVR since I don't have one.

Another weekend and HD channels not coming in. Waiting on the tech to show up again. I have only a handful of weekends since December that I haven't had problems.

Tech didn't show up yet, was suppose to be here by noon. I did get $20 off my bill.

Tech didn't show up yet, was suppose to be here by noon. I did get $20 off my bill.

Cable guy finally showed up. He didn't do much, but he did admit there was a bandwidth problem in the area.

Cable guy finally showed up. He didn't do much, but he did admit there was a bandwidth problem in the area.

What does that mean? A bandwidth problem in the area? Then they should fix it, not just shrug their shoulders and say, "yeah theirs a problem in the area."

Yes, that's right. My boxless TV had no banner except from the local stations, while the HDTV with the cablebox had a bright red "TORNADO WATCH" crawl across the top of the screen and a continuous, loud, grating noise over the audio\, and it went on for hours and hours...
The alarm noise makes the whole system worthless. During the storm the weather people were giving storm information, but the continuous alarm made the station unwatchable!

On another note:
A little later in the evening one of the stations ran a banner "For current storm information go to WXXX.com" but in my neighborhood many homes had no working connection to the web, even if they still had power. I thought that OTA stations had responsibilities during emergencies.

A little later in the evening one of the stations ran a banner "For current storm information go to WXXX.com" but in my neighborhood many homes had no working connection to the web, even if they still had power. I thought that OTA stations had responsibilities during emergencies.

Kevin, can you PM me with the call letters of the station that did that?

Kevin, can you PM me with the call letters of the station that did that?

WKYC!! It was WKYC!! They always do that. They run their weather crawl at warp speed, one time through, telling people to visit their website. It always says "for the latest forecast information visit wkyc.com"

I don't see why the OP tried to "censor" the station's name. :confused: Anyone watching TV knows who it is. :D

I actually prefer the alerts over the cable box to the crawls on the station. At least they arent' recorded with the program the way station crawls are. The other night we had a couple, and I simply paused the dvr during the alert (the alert continued). When the alert finished, I resumed the playback.

You can probably do that even if you're watching live tv, provided you have a DVR. Pretty smart.;)

You can probably do that even if you're watching live tv, provided you have a DVR. Pretty smart.;)

It maskes sense from a consumer-friendliness standpoint to treat all text crawls such as weather bulletins as an overlay, inserted at the edge device, rather than embedded into program video, ruining their recording. This would give the viewer some control over whether that crawl gets recorded over their favorite movie. It's easy enough to allow the viewer to control parameters like font size and color, background color, crawl speed etc, yet still allowing the broadcaster to prevent the viewer from turning off critical EAS bulletins. I think that this will happen someday, now that the digital infrastructure is mostly in place to enable this.

Thank you Johnson!! That was some really classy work on the part of channel 5 to tape delay Dancing with the Stars and Lost, then JiP "V" at 10:17pm. I suppose we should be glad that they even bothered to show all of DWTS and Lost, since there was 15 minutes of unnecessary squawking about weather, weather not even in the area at one point, from 8 to 8:15. You may advertise as "first in Ohio", but you're last in class, again.

Thank you Johnson!! That was some really classy work on the part of channel 5 to tape delay Dancing with the Stars and Lost, then JiP "V" at 10:17pm. I suppose we should be glad that they even bothered to show all of DWTS and Lost, since there was 15 minutes of unnecessary squawking about weather, weather not even in the area at one point, from 8 to 8:15. You may advertise as "first in Ohio", but you're last in class, again.
+1, but it wasn't hard to figure out at 10:17 who cut up Lisa's face<g>.

Hey,
We have gone three days without any problems. That is a new record.

Speak for yourself, 2 days ago I was on the phone with the most clueless rep trying to get my tuner adapter connected. I ended up going to cable card support.

The rep was so clueless she actually offered me the 800 number, which they don't want you to call directly.

Cable Card Rep told me they are trying to narrow down the problem. I said everyone I know on line that has a TiVo has an issue with the tuner adapter about once a month. Since I have two of them I call bi weekly now. He said, OK talk to you in two weeks.

Just kidding. He did find it interesting that the problem was that regular and told me he was shooting off some information about my boxes to their engineering department. I don't expect much to happen.

I was at my uncle's house the other night...he has an HD box, and I heard the horrible EAS noise for the Tornado Watch of the Week. I don't think it stuck, though.

Last Friday, my TA started with it's monthly eight-blink thing... (Wondering if my TA is a woman.) Didn't have time to mess with it for a few days. When I finally got around to it, I pulled the USB and power cords, powered it up, waited, connected USB, everything the CC group usually has me do. Still had the eight-blink problem (as expected, since they didn't send a hit.) Got sidetracked...

The weird thing is a few hours later, I saw that the LED was on solid. No SDV channels yet, but pulled the USB cord for a few seconds - when I plugged it back in, I got the "TA has been connected" message on the Tivo, and all of the SDV channels were back.

I'll have to try this again when it bombs out in a few weeks. I'm wondering if TWC has made some changes that may end up actually fixing this problem...

I had a tech come to my home last week, because I was having trouble over the weekend with SDV. He told me, yeah I know I live down the street from you and I have the same problems.:rolleyes:

Here is my latest problem and it makes me want to smash my DVR to bits with a sledgehammer.

At, lets say 2 PM, I want to record a show that night. I setup the recording through the guide and everything works okay. The show is highlighted in red, it says REC and in the list, scheduled recordings, it is there. I also have one other show set to record at the same time. No overlaps, all is good. When the time comes, one show starts to record, the other does not. If I go into the guide at say 7:59 PM the show is listed to record. At 8 PM the show does not record. In the guide it is no longer red, it is not in the list, etc. If I turn to the channel and hit record manually it comes up with the REC in the information for the show but it does not record it. If I go to the guide to record it says it will but it doesn't record it.

Doesn't happen for every recording (it DOES record 2 shows sometimes) but it happens almost daily. Hesitant to call TW because I know they will take the DVR and I will loose my recorded shows that I haven't watched yet.

Sometimes if I am watching a show and hit record, it does not record the show (even though it shows REC in the information of the show after I hit the rec button).

Frustrating as all get out. I have missed so many shows the last couple weeks.

Here is my latest problem and it makes me want to smash my DVR to bits with a sledgehammer.

At, lets say 2 PM, I want to record a show that night. I setup the recording through the guide and everything works okay. The show is highlighted in red, it says REC and in the list, scheduled recordings, it is there. I also have one other show set to record at the same time. No overlaps, all is good. When the time comes, one show starts to record, the other does not. If I go into the guide at say 7:59 PM the show is listed to record. At 8 PM the show does not record. In the guide it is no longer red, it is not in the list, etc. If I turn to the channel and hit record manually it comes up with the REC in the information for the show but it does not record it. If I go to the guide to record it says it will but it doesn't record it.

Doesn't happen for every recording (it DOES record 2 shows sometimes) but it happens almost daily. Hesitant to call TW because I know they will take the DVR and I will loose my recorded shows that I haven't watched yet.

Sometimes if I am watching a show and hit record, it does not record the show (even though it shows REC in the information of the show after I hit the rec button).

Frustrating as all get out. I have missed so many shows the last couple weeks.

Ah, the adventures of the SA 8300! ;) I take it you don't have an eSATA hooked up correct? If you do, that may be your issue.

Really all you can do is tape your shows off your hard drive to (gulp) VCR or a DVD Recorder (which doesn't work well) and exchange it for another DVR. I'd say for the majority of people these DVR's work but there seems to be a certain percentage, myself included who have had some serious issues with it. I went through 3 of them before I shelled out the bucks for a TiVo. I still have one and from what my wife reports to me she has no issues at this time.

Ah, the adventures of the SA 8300! ;) I take it you don't have an eSATA hooked up correct? If you do, that may be your issue.

Really all you can do is tape your shows off your hard drive to (gulp) VCR or a DVD Recorder (which doesn't work well) and exchange it for another DVR. I'd say for the majority of people these DVR's work but there seems to be a certain percentage, myself included who have had some serious issues with it. I went through 3 of them before I shelled out the bucks for a TiVo. I still have one and from what my wife reports to me she has no issues at this time.

No eSATA. This sucks and is a weird problem to be intermittent. I am dreading loosing all the shows I have recorded, a large portion are from like HBO so I can't watch them on-line (legally). Bummer.

Wanna borrow my chain and drag that box back to TWC? ;)

It's fun, trust me!! :D:D:D

Today they sent out another letter saying they plan on using a "new technology" called SDV so certain less frequently viewed channels can be ran on. What was the point of this letter? Who the hell knows. My best guess is they are hoping that people with cable cards in their television will get so pissed that they can't receive the channels they use to get will wave a white flag and say OK, we will take your box.

You know currently on just one of my TiVo HD recorders I have 135 shows recorded, all in HD. 135 shows. And I never worry about missing a recording. I'm set for the entire Summer when everything is in repeat. On my other TiVo which only has a 500 gb eSATA I have 139 shows recorded, the majority of those are in SD.

Try doing that with an SA 8300 and a 1TB eSATA. I'll bet you miss a good 25 % of your total recorded shows, either partial recordings or just not recorded at all. That was when I had the most errors was when I had an eSATA set up with it. Frustrating as hell.

The problem you're having is exactly one of the big reasons I decided to get a Tivo. Things were scheduled to record (two at a time most nights), and the 8300 would fail to record one of them. If I looked in the history panel (or whatever it's called), a common message was something like "channel not available", yet I could punch in that channel during the hour and it would come right up.

I haven't noticed the problem recently (still have an 8300 in the bedroom), but most of my recording is done on the Tivo.

Uhh, I'd be a bit wary of getting a Tivo if you're gonna stay with TWC. Aren't those tuning adapters still acting up? :eek:

Uhh, I'd be a bit wary of getting a Tivo if you're gonna stay with TWC. Aren't those tuning adapters still acting up? :eek:

Yeah, but it's not that hard to get them fix, just time consuming. Specially if you have more then one and sometimes if you're lucky you can get it fixed in 5 minutes.

Tuner Adapter is supposed to be getting a fix - or so they say. And it's never caused me to miss a recording.

I called Time Warner last night and they said they were going to send "special signals" to the DVR that would fix any glitches or problems. I nearly laughed at her but let her do it. She said that should fix it. Sure enough last night, it failed to record a show at 8 PM that was clearly scheduled to record when I checked at 7:58 PM. I called back and they said they would send someone out to replace it.

Which model should I make sure I get when he replaces it? Weren't there certain models that are worse then others?

I called Time Warner last night and they said they were going to send "special signals" to the DVR that would fix any glitches or problems. I nearly laughed at her but let her do it. She said that should fix it. Sure enough last night, it failed to record a show at 8 PM that was clearly scheduled to record when I checked at 7:58 PM. I called back and they said they would send someone out to replace it.

Which model should I make sure I get when he replaces it? Weren't there certain models that are worse then others?

Here's the thing. You may not get a chance to choose what DVR they give you for a replacement. They will only give you what they have in stock. They may hand you the same one back.

This is not untypical of the SA 8300, it's a very cheap DVR and it's not reliable for people who do extensive recording. Truly if you want a reliable DVR look into a TiVo or a Moxi. I don't know anything about the Moxi other then you don't pay for data services. TiVo is much more the a DVR, and I understand they are selling refurbs for 100.00 right now. You may want to look at that.

You would lose your On Demand functions with either one of those DVR's but you would get reliable recordings. And as far as pay per view and such you can still have those, you just have to phone it in instead of using the DVR. TiVo allows streaming of Amazon, Netflicks and other video services.

Just something to think about. Good luck on getting a replacement DVR.

Don't look into a Tivo, look into a different provider!! I'm not saying too much now, but I'm currently looking into a certain satcaster I'm thinking of joining. I've looked at their DVR, honestly it's like
comparing a Commodore 64 to Mac OS X. ;) Guess which one is Crapigator!! :D

Today they sent out another letter saying they plan on using a "new technology" called SDV so certain less frequently viewed channels can be ran on.

I think you know that SDV is a way of pretending to have lots of channels that really aren't all available at the same time.:mad:

Don't look into a Tivo, look into a different provider!! I'm not saying too much now, but I'm currently looking into a certain satcaster I'm thinking of joining. I've looked at their DVR, honestly it's like
comparing a Commodore 64 to Mac OS X. ;) Guess which one is Crapigator!! :D

All the satellite providers I have tried have been crap. Every single time it storms, the signal goes crap, so all summer we had problems and were constantly calling them out to fix/adjust. I hated the inconsistencies because of the weather.

All the satellite providers I have tried have been crap. Every single time it storms, the signal goes crap, so all summer we had problems and were constantly calling them out to fix/adjust. I hated the inconsistencies because of the weather.

I had no problems with D* and their signal when I lived in Kentucky which gets a heck of a lot more storms then N.E. Ohio does. I'd get a rain fade every now and then but it never seemed to be a problem when watching television.

As far as DVR's go, I understand D* has a good one and E* just recently got sued for copyright infringement from TiVo for the second time. I really don't know what else they do in the area of Home Media Entertainment but I'm quite sure that either one of them are miles above the SA 8300.

All the satellite providers I have tried have been crap. Every single time it storms, the signal goes crap, so all summer we had problems and were constantly calling them out to fix/adjust. I hated the inconsistencies because of the weather.

I second WilliamR's comments. My brother and my in-laws both have satellite and any kind of weather (rain or snow) messes with the service. Also, every vacation my family has taken where the place we are staying has satellite has given me the same crappy experience. Believe me, I would love to drop TWC.

I second WilliamR's comments. My brother and my in-laws both have satellite and any kind of weather (rain or snow) messes with the service. Also, every vacation my family has taken where the place we are staying has satellite has given me the same crappy experience. Believe me, I would love to drop TWC.

This is usually because the dishes are not installed or peaked properly. I've had satellite TV for a decade and only had occasional, short service drop-outs just prior to or during a heavy rain storm for a few minutes at a time...certainly nothing that would make me want to return to crappy TWC. Besides that, my TV is almost always off and unplugged during thunderstorms. I've seen what happens to some of those that weren't. :eek: Be sure to disconnect your OTA antenna too, if you have one, before/during electrical storms.

This is usually because the dishes are not installed or peaked properly. I've had satellite TV for a decade and only had occasional, short service drop-outs just prior to or during a heavy rain storm for a few minutes at a time...certainly nothing that would make me want to return to crappy TWC. Besides that, my TV is almost always off and unplugged during thunderstorms. I've seen what happens to some of those that weren't. :eek: Be sure to disconnect your OTA antenna too, if you have one, before/during electrical storms.

This is my experience as well. Only very minimal outages during heavy thunder storms.

Yep. Ditto. As rluyster said it is due to the dish not being peaked properly and the installer probably just went 'ok. Got signal.' and left it. It's unfortunate there are those types there to deal with but you'll get the same experience with TWC techs as well. I would suggest for your relatives if they can't get their Sat provider to come out and fix it to find a local Sat dealer in the phone book and see if they can come out and align the dish properly. Get that done and it'll be miles better.

Even though I have only had my Dish service since December the only time it has ever went out was the more recent major storm that went through here and only for a short period when the second massive wave passed over around Ravenna or so (My dish is pointed around WSW so it points through the upper clouds around that area of the state). Past that I've had no other issues with outages.

(Btw, yes I'm back. Stupid forums seem to have moods where I go without email notifications for months on end. :mad: )

I think you know that SDV is a way of pretending to have lots of channels that really aren't all available at the same time.:mad:

Not really. That's like saying because a rental store won't let you rent out the whole library of movies at once you complain that they don't have a wide selection. They have a large selection but realistically you aren't going to watch the whole mess of movies within the rental period you are given not to mention them wanting to have movies for other people to rent.

I've never been a huge fan of SDV either but the basic premise as it was designed is a good one. Just the implementation is faulty. Realistically each SDV pool will have ample capacity to keep each customer assigned to it the ability to view what channels they want within the reasonability that a number of customers may watch the same channel simultaneously which still only counts for one SDV occupancy. But I think TWC at least here in NEO made a huge mistake and dumped their idea of moving lesser viewed channels to SDV and started adding a bunch of high profile networks such as USA and the Turner Networks which anyone will tell you is a huge waste considering the channels are going to be watched close to 90-100% of the time by somebody.

It's funny though you guys are just NOW getting letters about this 'new' technology. So what were we all before? Guinea pigs? Wouldn't surprise me. :rolleyes:

It's funny though you guys are just NOW getting letters about this 'new' technology. So what were we all before? Guinea pigs? Wouldn't surprise me. :rolleyes:

I think it's just because they are planning on adding more SDV channels and they are giving us a heads up. It probably went out to everyone with cable cards. Obviously if you use a television with a cable card you are losing channels, and they want everybody to get on board with one of their boxes.

I think it's just because they are planning on adding more SDV channels and they are giving us a heads up. It probably went out to everyone with cable cards. Obviously if you use a television with a cable card you are losing channels, and they want everybody to get on board with one of their boxes.

Probably, but with alot of the good channels already dumped in the SDV bin long ago you'd think Cable Card customers would have gotten a warning earlier on? In fact didn't you guys already get little mailed flyers about that before?

Probably, but with alot of the good channels already dumped in the SDV bin long ago you'd think Cable Card customers would have gotten a warning earlier on? In fact didn't you guys already get little mailed flyers about that before?

Yeah we did, and at that time we got a list of the channels that were going SDV. No list this time. Just a standard letter offering a box for cable cards, explaining SDV technology, etc. I've seen a similar letter a few months ago.

Maybe it's a CYA for them as they continue to drop channels off their own frequency and on to SDV.

I also received the letter and there was a list of all the new digital channels on the back that were now also going to sdv. I still only have cable card TV's but will soon get a Ceton MOCUR for my HTCP that will allow me to view and record all the SDV channels.

I also received the letter and there was a list of all the new digital channels on the back that were now also going to sdv. I still only have cable card TV's but will soon get a Ceton MOCUR for my HTCP that will allow me to view and record all the SDV channels.

I'm reading that's for Windows Media Computers. Is that your set up?

I'm coming back to cable after a number of years with satellite and a year or so with u-verse. It sounds like cable card issues are regular (I have two HD Tivos). So far I can't even find anyone locally who understands them. The first person I talked to gave me a telephone number that actually turned out to be Tivo!
I'm considering just signing up with regular boxes and fighting the cablecard battle later, unless someone can give me the magic words to get to the right people.

I'm coming back to cable after a number of years with satellite and a year or so with u-verse. It sounds like cable card issues are regular (I have two HD Tivos). So far I can't even find anyone locally who understands them. The first person I talked to gave me a telephone number that actually turned out to be Tivo!
I'm considering just signing up with regular boxes and fighting the cablecard battle later, unless someone can give me the magic words to get to the right people.

Tell them that you need two cable cards and two tuning adapters for your equipment. Placing the order wasn't that hard for me, and I got my S3 back when cable cards were brand new. Of course I lied and told them it was for two HD sets but told the truth when they showed up. Back then however you didn't need a tuner adapter.

Give it a try, if that doesn't work pm me with your phone number and I'll shoot out an email to someone who will get around to helping you.

Good luck.

For those that have a dish system. Do you use the DVR that came from the dish provider? Is it good? Can it record more then 2 shows at a time?

I'm reading that's for Windows Media Computers. Is that your set up?

Yep. Pretty much. Ceton's the big name now for CableCard capable tuners for Windows Media Center PC's. And now that CableLabs has lifted the OEM only requirement so anyone with enough money can build a plane jane PC with plenty of drive space, Windows 7, and plop in a Ceton card.

Properly built and set up Windows Media Center computers are really nice tbh and miles ahead of Tivo imho. Most of it is customizable to the point of having all your media integrated and then some. If it wasn't for Time Warner being outrageously priced around here I'd jump on building one now with a handful of CableCard QAM tuners and ATSC tuners. Add on a few media center extenders so only need Wifi to the extra tv's in the house and all have access to the main HTPC DVR library, etc.. But I digress once again. ;)

For those that have a dish system. Do you use the DVR that came from the dish provider? Is it good? Can it record more then 2 shows at a time?

I don't know how far back you are thinking but these days it is pretty much dish provided hardware or nothing. And honestly they are not bad at all. Both DirecTV and Dish's boxes are hundreds of miles ahead of Time Warner's Navigator crap. I don't think anyone has DVR's that can record more than 2 shows at a time except the Moxi cable DVR's.

Though on Dish with XXXk boxes you can get an add-in OTA tuner which allows you to ultimately record 2 shows off the satellite and 2 shows OTA. This is the setup I have and it works nicely. Record 2 primetime network shows OTA and 2 cable channel shows all at once. Nice on Wednesday nights when you have Mythbusters, Law and Order: SVU, CSI: NY, and whatever latest series USA has airing.

Yep. Pretty much. Ceton's the big name now for CableCard capable tuners for Windows Media Center PC's. And now that CableLabs has lifted the OEM only requirement so anyone with enough money can build a plane jane PC with plenty of drive space, Windows 7, and plop in a Ceton card.

Properly built and set up Windows Media Center computers are really nice tbh and miles ahead of Tivo imho. Most of it is customizable to the point of having all your media integrated and then some. If it wasn't for Time Warner being outrageously priced around here I'd jump on building one now with a handful of CableCard QAM tuners and ATSC tuners. Add on a few media center extenders so only need Wifi to the extra tv's in the house and all have access to the main HTPC DVR library, etc.. But I digress once again. ;)



I don't know how far back you are thinking but these days it is pretty much dish provided hardware or nothing. And honestly they are not bad at all. Both DirecTV and Dish's boxes are hundreds of miles ahead of Time Warner's Navigator crap. I don't think anyone has DVR's that can record more than 2 shows at a time except the Moxi cable DVR's.

Though on Dish with XXXk boxes you can get an add-in OTA tuner which allows you to ultimately record 2 shows off the satellite and 2 shows OTA. This is the setup I have and it works nicely. Record 2 primetime network shows OTA and 2 cable channel shows all at once. Nice on Wednesday nights when you have Mythbusters, Law and Order: SVU, CSI: NY, and whatever latest series USA has airing.

AT&T U-Verse CLAIMS their DVR can record up to 4 shows at once but I heard they can't do more then 1 HD show at a time.

Technically TiVo can record 3 shows at a time. It has the two tuners and it can record either a transfer or a download from the PC or Amazon or Netflix and a few other Movie choices they has as well.

I'm coming back to cable after a number of years with satellite and a year or so with u-verse. It sounds like cable card issues are regular (I have two HD Tivos). So far I can't even find anyone locally who understands them. The first person I talked to gave me a telephone number that actually turned out to be Tivo!
I'm considering just signing up with regular boxes and fighting the cablecard battle later, unless someone can give me the magic words to get to the right people.

CableCards themselves are neither one-way or two-way - they just handle conditional access and crypto. The only differences in CableCards are the single-stream (original) cards and the newer M (multistream) cards. A single multistream card can process the crypto for two tuners simultaneously. The M cards also contain a little more memory and code to support additional features in the future.

The Tuning Adaptor is what turns a CableCard-equipped Tivo into a 2-way device as the TA contains a return path transmitter (modulator). In essence it makes the whole package emulate a regular set-top box, only it uses Tivo's program guide instead of the MSO's guide.

Hope this helps.

I'm coming back to cable after a number of years with satellite and a year or so with u-verse...

:eek::eek::eek::eek::eek::eek::eek::eek::eek::eek:

Why? I gotta say, you picked the worst possible time in history to be a TWC customer and those cable card/Tivo boxes make it even worse. It's a lose-lose either way. TWC is terribly high priced service with either their own equipment, which is total garbage, especially their DVR(if you're coming from Tivo, Uverse and satellite, you're REALLY gonna hate this SA box with TWC's junk inhouse software!) and watching HDTV channels is a pain in the ass with SDV. And if you want to use a cable card device, the ones that work with this system such as Tivo, forget about it!!! Tuning adapters, flashing lights, calls to customer service. It's really not worth all that hassle just to watch TV. Hookbill's definitely a helluva more patient guy than I am to put up with all that crap. :D

And did I mention the price? TWC is horribly expensive, a fraking ripoff. The satellite company I'm currently looking into(hint: the first two letters in their name are "Di". :D) has a much more affordable package with 200 some channels, including those which would require me to pay an additional $15 a month on top of the digital tier for the various "ripoff" tiers like "Choice" and "Sports". I get channels I want like Fuel TV, Fine Living, Boomerang and FOX Movie Channel without the additional charges. :D Plus I even get extras like NHL Network and NFL Network. :p:p:p

Why you'd want to go with TWC is beyond me. :rolleyes:

I had no problems with D* and their signal when I lived in Kentucky which gets a heck of a lot more storms then N.E. Ohio does. I'd get a rain fade every now and then but it never seemed to be a problem when watching television.

As far as DVR's go, I understand D* has a good one and E* just recently got sued for copyright infringement from TiVo for the second time. I really don't know what else they do in the area of Home Media Entertainment but I'm quite sure that either one of them are miles above the SA 8300.

And the weather thing is not that big of a deal. During the severe weather events I wasn't able to watch WOIO at all and I even had to adjust the antenna for channel 5, which is my best station in HDTV. But surpisingly I was able to watch WJW with little problems on that night when there was the huge thunder storms and tornadoes a few Fridays ago.

And TWC is no better, their SDV would act up, even on sunny days!! :p I know that has nothing to do with the weather, but recent experiences with TWC were bad enough for me to put aside the way I used to feel about satellite TV and weather interference. I miss the days when it would only go out in really bad weather!

Like just yesterday my grandmother called me in the morning to fix her TV. She couldn't watch Dr. Oz at 10AM. Turns out cable was out again. Just like she said it was out in the evening the week before, she couldn't watch :Medium: at 9pm. :rolleyes:

Nickdawg, its not anything like you say. Yes, satellite is better Not I have had 0 issues with SDV. The tuner adapter is a pain in the rear but you make the whole thing seem like a nightmare. Its not that bad.

Since you dumped cable good for you. I hope this time your experience with D* isn't as bad as the way you use to described it the first time You used it. Good luck.

Cable was out all evening yesterday, even channels below 100, it was a general outage. When will Time Warner get it right.
I was thinking about getting their internet service, but not until they can get their cable right.

Cable was out all evening yesterday, even channels below 100, it was a general outage. When will Time Warner get it right.
I was thinking about getting their internet service, but not until they can get their cable right.

I would say that your problems seem to be isolated to your area. Cable worked fine for me last night, watched Dodgers v Tigers on HD. No issues what so ever.

As far as the internet goes, even though they use the same line the internet service is awful darn good. When I have had problems they've worked with me to correct, even to go as far as laying out a new cable line from the main box to my house. But chances are that if you're have ing type of outage you experienced last night it was like that everywhere in your area.

With all the problems you've had I'd consider an alternative provider, if you can have one.

It appears the handshake problem between the HDMI and Dolby Digital/Audio is fixed.

I can now turn off the TV and and turn it back on and the settings stay on Dolby Digital

I would say that your problems seem to be isolated to your area. Cable worked fine for me last night, watched Dodgers v Tigers on HD. No issues what so ever.

As far as the internet goes, even though they use the same line the internet service is awful darn good. When I have had problems they've worked with me to correct, even to go as far as laying out a new cable line from the main box to my house. But chances are that if you're have ing type of outage you experienced last night it was like that everywhere in your area.

With all the problems you've had I'd consider an alternative provider, if you can have one.

The only option I have would be to go with a HTPC setup, which I have been experimenting with, that is getting all my programming over the internet.
My maximum DSL speed is 6.5 MBits. A little slow to download HD content.

Just thought I'd share another tuner adapter story with you guys. I don't know if I've mentioned it but there are only 2 guys that work the cable card assistance desk. That's for the entire nation. Now I'm pretty sure that it's not the same 2 guys all the time but I did get the same guy that I had last month today.

My birds were saying "hello" which they do frequently when they see me on the phone so I explained to the guy that it was my parrots. He said, "thats ok. Hey, I think I spoke with you before let me look. Yep, It was on April 22 on this same tuner adapter."

One month on the same date. Wonder if there is anything to that?

I bypassed customer service and went straight through to Cable Card Support. Last 3 times I called the regular CSR they weren't able. This guy had me fixed up in 10 minutes.

I think I mentioned this too in a previous post but if you do run across a problem with the TA and need to call Cable Card Support the best day to do it is on Wednesday. They have more people working the desk on Wednesday for whatever reason.

This was the same guy who told me about a fix being in the works and he said yes, got an email on it this morning and it should be very soon.

Hopefully this TA thing may be coming to an end.

Cable was out all evening yesterday, even channels below 100, it was a general outage. When will Time Warner get it right.
I was thinking about getting their internet service, but not until they can get their cable right.

There was no issues with the internet last night during the lock-up.
that was weird BTW

I would say that your problems seem to be isolated to your area. Cable worked fine for me last night, watched Dodgers v Tigers on HD. No issues what so ever.

As far as the internet goes, even though they use the same line the internet service is awful darn good. When I have had problems they've worked with me to correct, even to go as far as laying out a new cable line from the main box to my house. But chances are that if you're have ing type of outage you experienced last night it was like that everywhere in your area.

With all the problems you've had I'd consider an alternative provider, if you can have one.

In all honesty, I haven't seen many of the problems that GA has reported and were in the same zone

In all honesty, I haven't seen many of the problems that GA has reported and were in the same zone

The tech I had at my home last Wednesday lives on Quarry Rd. He told me he was having the same problems I was having on the HD channels.

It appears the handshake problem between the HDMI and Dolby Digital/Audio is fixed.

I can now turn off the TV and and turn it back on and the settings stay on Dolby Digital

What a relief not to go through 15 button presses to fix this every time.

is anyone else having a problem with abc, lost keeps breaking up, please let me know so I know if its my system only thanks!

is anyone else having a problem with abc, lost keeps breaking up, please let me know so I know if its my system only thanks!

Uts happening all over the country on sat and cable and OTA. The problem is in ABC's feed. See the discussion in the HD forum on this site.

Hopefully there will be a "Help Wanted" sign in the window at 3001 Euclid Ave. tomorrow morning! ;)

WEWS Facebook page has a bunch of real pissed off LOST viewers. There were problems in some other parts of the country but they all got cleaned up before the finale started but not in Cleveland. I guess WEWS has the part time janitor running the equipment on Sunday nights. They say they will air the finale again this coming Saturday but all the "secrets" will be all over the media tommorrow. Really no excuse for WEWS botching up one of the most anticipated TV events of the year if not decade.

WEWS Facebook page has a bunch of real pissed off LOST viewers. There were problems in some other parts of the country but they all got cleaned up before the finale started but not in Cleveland. I guess WEWS has the part time janitor running the equipment on Sunday nights. They say they will air the finale again this coming Saturday but all the "secrets" will be all over the media tommorrow. Really no excuse for WEWS botching up one of the most anticipated TV events of the year if not decade.
Thanks for letting me know about Saturday. Since I have several episodes still on my DVR I will delete tonight's episode and record Saturday nights. I probably wont get around to watching that episode until late June.

The tech I had at my home last Wednesday lives on Quarry Rd. He told me he was having the same problems I was having on the HD channels.

I'm on the other side of town in the Valley

WEWS Facebook page has a bunch of real pissed off LOST viewers. There were problems in some other parts of the country but they all got cleaned up before the finale started but not in Cleveland.

The ability to work around an event like this can vary from city to city and depends on many variables including the footprint of the satellite, the angle at which they're steering the affected satellite for evasive manuevers, the availability of a dish/receiver aimed at a replacement satellite, the presence of terrestrial interference on spare satellites/transponders... many things. What might be an easy fix for one city could be more difficult for another.

The root cause of all this excitement was a solar storm (http://www.planetary.org/blog/article/00002438/) back in April that knocked out command and control communications to Galaxy-15, causing it to drift aimlessly into the path of other satellites. Some things are just bigger than all of us.

The ability to work around an event like this can vary from city to city and depends on many variables including the footprint of the satellite, the angle at which they're steering the affected satellite for evasive manuevers, the availability of a dish/receiver aimed at a replacement satellite, the presence of terrestrial interference on spare satellites/transponders... many things. What might be an easy fix for one city could be more difficult for another.

The root cause of all this excitement was a solar storm (http://www.planetary.org/blog/article/00002438/) back in April that knocked out command and control communications to Galaxy-15, causing it to drift aimlessly into the path of other satellites. Some things are just bigger than all of us.

WRONG! They said its an equipment problem on THEIR end and even the local newscast was breaking up and freezing. Nothing to do with the satellite.

What is the difference between the 8300HD and the 8300HDC, the tech only has an 8300HD and I am not sure I want him to do the exchange. He is outside checking the cables, etc. for my other issue with breakups.

What is the difference between the 8300HD and the 8300HDC.....

I'm no expert, but I think the difference is the C = cable card compatible.

WRONG! They said its an equipment problem on THEIR end and even the local newscast was breaking up and freezing. Nothing to do with the satellite.

I admit I was wrong in this case - it turned out to be their STL. Mea Culpa.

I'm no expert, but I think the difference is the C = cable card compatible.

Yes, the C suffix denotes an OCAP (Cablecard) box.

We are getting a major software update to our boxes now. I wish they would have pick a better time.

The re-airing of the Lost finale is scheduled for Saturday at 8:00PM. The only problem is that they are showing a 2:05 run time. Since the original airing was 2:30, and I don't think they plan on cutting 0:25 worth of commercial time, just what are they cutting out of the show??

I had the technician install the new box. Wow, I don't know if my old box was just failing that bad or what but the new box is night and day in performance. The picture quality is far superior to what I had before (more on that in a second). The performance of the box is at least twice as fast as the old box. Menus pop up instantly, the guide comes up as soon as you hit the button and everything just works really crisp. I am impressed with the performance of this box.

I told the technician I was also getting a lot of macro blocking with screen stuttering, etc. He went around and replaced all the ends of all the cables throughout the house and outside. Full day of watching TV with not a single stutter or problem and not sure if it impacted the picture quality or not, but even my wife commented when she came home if I changed something because it looked way better. More colors, richer, brighter, all around much better experience.

My only negative, there is no longer the option to select tune to the nearest channel. He called headquarters and they said that option is being removed from the software. He didn't understand why it would be and what the reasoning was but he was going to check into it and get back to me.

The re-airing of the Lost finale is scheduled for Saturday at 8:00PM. The only problem is that they are showing a 2:05 run time. Since the original airing was 2:30, and I don't think they plan on cutting 0:25 worth of commercial time, just what are they cutting out of the show??

According to WEWS, they are hyping it as being "limited commercial interruption." In addition, the Jimmy Kimmel special is airing immediately afterwords. I believe that this is the network doing this, so it is likely that a lot of the commercials are being cut out.

In addition, WEWS announced today that they will be doing an additional airing of Lost on Thursday morning at 1:05 PM. According to their statement, the entire episode will be aired.

Finally, I noticed that WEWS actually placed a half-page ad in today's Akron Beacon Journal apologizing for the technical diffuculties. I find that interesting that they would take that approach.

According to WEWS, they are hyping it as being "limited commercial interruption." In addition, the Jimmy Kimmel special is airing immediately afterwords. I believe that this is the network doing this, so it is likely that a lot of the commercials are being cut out.

Yes, the Saturday airing is provided by the networks for all affiliates, not just WEWS.

Yes, the Saturday airing is provided by the networks for all affiliates, not just WEWS.

It's on my TiVo guide, got it set up to record. Even though WEWS is taking responsibility for all this my understanding is Cleveland was not the only city having issues with that broadcast.

I was out of town over the weekend but sometime between Thursday and Sunday the Mentor area has fianlly got the "Restart" option up and running.

Ray

I was out of town over the weekend but sometime between Thursday and Sunday the Mentor area has fianlly got the "Restart" option up and running.

Ray

Restart bites; can't fast forward through commercials, correct?

Restart bites; can't fast forward through commercials, correct?

Nope you wouldn't be able to. I didn't think about that. Another Time Warner #Fail.

Restart bites; can't fast forward through commercials, correct?

No you cannot. I tried it on one of the first channels I saw it on just to try the feature out. I tried to FF with no luck. I have no intent on actually using it, but I have been seeing the restart screens in several other TWC locations outside of Mentor and I was just glad to see Mentor again catching up to the rest of the system.

Ray

The inability to FF during a StartOver session is very likely not a limitation from TWC, but something that's mandated by the content providers. Yea, I agree that it's stupid since we can either record a program, wait 33% into the show to start watching it and then skip through the commercials, or we can do the same by surfing the buffer.

What really sucks about StartOver is that it's impossible to 're'StartOver. For example, I have many times been ScrewedOver(tm) when starting over a program within its last 5-10 minutes of airing and one of my dogs jumps on the remote, effectively changing the channel -- this makes it impossible to go back and continue watching the show since the next program is already in progress. It would be really nice if we could go back to the previous program in the guide and 're'StartOver...

The inability to FF during a StartOver session is very likely not a limitation from TWC, but something that's mandated by the content providers. Yea, I agree that it's stupid since we can either record a program, wait 33% into the show to start watching it and then skip through the commercials, or we can do the same by surfing the buffer.

What really sucks about StartOver is that it's impossible to 're'StartOver. For example, I have many times been ScrewedOver(tm) when starting over a program within its last 5-10 minutes of airing and one of my dogs jumps on the remote, effectively changing the channel -- this makes it impossible to go back and continue watching the show since the next program is already in progress. It would be really nice if we could go back to the previous program in the guide and 're'StartOver...

Time Warner doesn't want to miss out on DVD charges. StartOver is what it is, and really it's a pretty nice feature. But since it's sort of based on their "On Demand" technology, correct me if I'm wrong CK, it may very well be a bit limited.

Uhh folks, that's the whole point of Start Over. The networks/advertisers allowed it, hoping people will use that rather than recording shows and skipping the ads.

I don't see what all the buzz is over? :confused: I only used that one time, and that was just to see how it worked. I'm already getting TWC ads about "subscribe to digital cable and get start over, for free!!" lol, I don't care. :D If I coulda canceled it and saved some money, I would.

BTW, what the hell did they do to the boxes the other night? I had to go look at my mother's 8300HDC because it "shut off" the night before. I guess it did a software update, but I had to reboot it for her again. And one thing I noticed is the "upgrade":rolleyes: of Crapigator actually made it slower. Maybe it's just me because I don't use it on a regular basis anymore, but it was moving slow and sluggish as hell.

By the way, in case anyone is experiencing a problem receiving FXHD (channel 478) on their TiVo...

I got in touch with the CableCARD helpdesk and reported the issue. The guy worked with an engineer, and we determined that it may have been caused by a mismatch between the channel maps in the CableCARD and the Tuning Adapter.

From what I gathered, a channel will be either in the CableCARD channel map *or* in the TA channel map. Sometimes both... and when it is in both, the mapping in the TA takes precedence.

Anyway, FXHD ended up being in both places at once - and the mapping in the TA was incorrect - they recently removed FXHD from SDV due to some issues, and never updated the TA channel map.

Basically, the TiVo was attempting to tune to FXHD using the TA, but the TA had bad info. When I unplugged TA from the TiVo, the channel was able to tune without issue.

TWC is going to update my channel map tonight to see if it helps, and if it does, they're going to roll it out to everyone else.

By the way, in case anyone is experiencing a problem receiving FXHD (channel 478) on their TiVo...

I got in touch with the CableCARD helpdesk and reported the issue. The guy worked with an engineer, and we determined that it may have been caused by a mismatch between the channel maps in the CableCARD and the Tuning Adapter.

From what I gathered, a channel will be either in the CableCARD channel map *or* in the TA channel map. Sometimes both... and when it is in both, the mapping in the TA takes precedence.

Anyway, FXHD ended up being in both places at once - and the mapping in the TA was incorrect - they recently removed FXHD from SDV due to some issues, and never updated the TA channel map.

Basically, the TiVo was attempting to tune to FXHD using the TA, but the TA had bad info. When I unplugged TA from the TiVo, the channel was able to tune without issue.

TWC is going to update my channel map tonight to see if it helps, and if it does, they're going to roll it out to everyone else.

Yep FX is out. Thanks for letting us know. Nice job TW.:rolleyes:

You know, I was actually pretty impressed with them this time around. I was expecting to get the usual spiel - reboot, reseat, and send a hit to the boxes, then schedule a tech to come out.

The CableCARD guys really know what they're doing, and they have direct access to network engineers.

BTW, they didn't give me a time frame on applying the fix to all boxes. The guy did tell me that to do a mass update, they have to get signoff from higher management.

Wow, it took a whole year for them to realise what I knew from day one: channels like USA and F/X do not belong on SDV, especially when inferior networks like TBS and TNT are not SDV.

Also, the last time I looked before leaving CWC, I think they also moved Dicsovery HD off SDV too. Maybe they'll chip away at that analog lineup some more and take more stuff off SDV.

I wish I could say my cablecard installation went smoothly. However, when the customer knows more than the technician about the technology, you begin to see that there's going to be a problem.
Anyone have a decent "complaint" email address for Time Warner? It was a screw up from both the order desk and the local technicians. I sent a message through the regular "Contact us" link on the TWC website, but I don't have any belief that it will get to someone.

And if you're ever thinking about getting cablecards, and the order person doesn't mention "Tuner Adapters", hang up!!!!

Thanks all.

And the FedEx man just left, having delivered the tuner adapters...

Could I get some opinions from those of you who have TW phone service? They are offering me a good deal, but I'm hesitant, considering the quality of their cable service.

According to my guru buddy the only drawback is when you have a power failure you have no phone.
JJK

Could I get some opinions from those of you who have TW phone service? They are offering me a good deal, but I'm hesitant, considering the quality of their cable service.
I use Vonage. Its cheaper then TW. And if the power did go out it forwards to my wireless phone. 20.00 a month, 500 outgoing minutes. No long distance charges and incoming and toll free numbers don't apply to the 500 minutes.

According to my guru buddy the only drawback is when you have a power failure you have no phone.
JJK

Or a cable failure. ;) Luckily those never happen with TWC. :rolleyes:

I sure as hell wouldn't trust them with something as important as my phone, especially since I don't think I've ever had the phone 'go out' on me. Through all the sever weather, power outages, even the blackout back in 2003, my phone has always worked.

By the way, the fix they applied to my tuning adapter for FXHD (478) worked. I had to unplug the tuning adapter from the TiVo and plug it back in.

They said that they will be applying the fix to the entire Cleveland area very soon.

By the way, the fix they applied to my tuning adapter for FXHD (478) worked. I had to unplug the tuning adapter from the TiVo and plug it back in.

They said that they will be applying the fix to the entire Cleveland area very soon.

I'm missing recordings because of this. And how are people suppose to know that their TA needs to be rebooted?

This is bull pucky. They shouldn't have let it happen in the first place.

Could I get some opinions from those of you who have TW phone service? They are offering me a good deal, but I'm hesitant, considering the quality of their cable service.

I have it and love it. Crystal clear service, great feature for caller ID on the TV (and it keeps a record of the caller IDs for you to review). If you are worried about no phone service during a power outage or problem, you can spend $3 a month and get their very robust voice mail system. If the power is out your voice mail still answers the phone. Do you have a cell phone? If so, then no need to fear emergencies where you have to call in a power outage.

It appears that the "roll out" to the tuner adapters was not as complicated as I seemed to have thought. FXHD 478 is back on both of my TA's this morning, no reboot required.

This is my house, YMMV at your own house. :)

any idea whats still out there that we don't have ?

trying to remember the last time they rolled out new HD channels..

They are not giving out any more new HD channels because they can't seem to get our tuner adapters on the same channels with everyone else.

Just kidding. I think.

History Channel International is now in HD, but doesn't really contain anything different than the stuff on History Channel.

TruTV and C&I are both available in HD, as is RFD-TV.

I'm sure there are many more, but these are the ones I know are offered on other systems.


any idea whats still out there that we don't have ?

trying to remember the last time they rolled out new HD channels..