Checked before I left for work at 6AM. A couple of channels are back, but for the majority of them I'm still experiencing the outage. Oh well, it just gives me time to catch up on Mad Men via Netflix, at least until the internet goes out as well...

I first checked about 5PM in H'ville, and at that time all the channels seemed to be working for me, and still are. Hopefully the rest of you are good to go as well.

I have the same Tivo boxes as you and I'm going to wait. From my experience in the original set-up of my cable cards, I don't have confidence I'd get anyone on the phone that knows what to do. In fact, it wouldn't suprise me if they'd break something that isn't broken.


The problem may even be resolved by now. I won't know until I get home tonight.

Channels seem to be back... and you're right--calling just invites the opportunity for them to mess up something else. They really don't like offering any useful support for CableCards, do they?

I would guess this was some kind of planned outage for an upgrade. It appears my complete line-up was restored sometime yesterday afternoon. I wonder how much of a credit Comcast will give us on our next bills for this outage.

My guess would be an increase since they had to work on it.

Yeah, I forgot to add the sarcasm tag.

Hmm - take away premium HD stations, don't lower our price, have many go 'black' for 1/2 a day and then .............yup..........Comcast! Alienating one customer at a time!

Alienating one customer at a time!

Time for them to change their name. :D

Is WKRN beginning an HD transition? I missed last week's Titan's game so I was a little surprised this week not only to see it in HD but also HD bumpers and commercials for WKRN's News2 broadcasts. But the news broadcast that follows is still in SD.

Is WKRN beginning an HD transition? I missed last week's Titan's game so I was a little surprised this week not only to see it in HD but also HD bumpers and commercials for WKRN's News2 broadcasts. But the news broadcast that follows is still in SD.

WKRN is making the switch to HD News. They have been posting pictures of the new HD news set on facebook. You can click here ( http://www.facebook.com/media/set/?set=a.246759842018412.76458.121386074555790) to see it.

Is WKRN beginning an HD transition? I missed last week's Titan's game so I was a little surprised this week not only to see it in HD but also HD bumpers and commercials for WKRN's News2 broadcasts. But the news broadcast that follows is still in SD.

It's a guess, but they may be waiting until the new TV season kicks off in late September to debut everything.
WZTV is also going with HD news, also soon.

I wish the new set was less traditional, not much "wow" factor. Still, it looks far better than WSMV's set.

It's a guess, but they may be waiting until the new TV season kicks off in late September to debut everything.
WZTV is also going with HD news, also soon.

I wish the new set was less traditional, not much "wow" factor. Still, it looks far better than WSMV's set.

I've always thought WSMV's HD set was inspired by the elevators at The Cool Springs Galleria. The stone is pretty much an exact match. Not good.

I've always thought WSMV's HD set was inspired by the elevators at The Cool Springs Galleria. The stone is pretty much an exact match. Not good.

That is exactly what it reminds me of too! :)

WKRN is making the switch to HD News. They have been posting pictures of the new HD news set on facebook. You can click here ( http://www.facebook.com/media/set/?set=a.246759842018412.76458.121386074555790) to see it.

About time! I mean, HD broadcasts have been around for over a decade now, SD TVs haven't been available for sale in years and even the digital transition seems like ancient history now.

Last summer I was waiting in line at the Green Hills AT&T store for an iPhone 4 on launch day and WKRN was there to cover the story and interview people. I pulled one of the cameramen aside and joked "so, which of you guys will be last to HD, WKRN or WZTV?" He burst out laughing and then said "I dunno, not sure when they are going to do it!". Well at least it looks like it's finally going to happen. And at least the process is underway enough for them to handle an self-produced HD live broadcast on the road.

I have both a Tivo HD and Tivo Premiere, each with an M cablecard in them. I am now missing the following HD channels, when I was receiving them since the 4-digit channels started a few weeks ago.

1530 ABCFamily HD
1341 Style HD
1325 Game Show Network HD
1290 HGTV HD
1270 History HD
1240 Universal HD
1225 BBC America HD
1222 G4 HD
1206 TNT HD

Should I even both calling Comcast? Or just wait for them to sort things out, since it seems it isn't just me?

This weekend, some channels have gone missing again, more than last time! Here is what is not showing up on either of my TiVoHDs with CableCards using Comcast cable:

59 TV Land
1014 MyTV 30
1018 The CW
1111 Weather Channel HD
1205 USA HD
1209 Spike HD
1221 Comedy Channel HD
1222 G4 HD
1242 HD Theater
1250 Discovery HD
1260 Animal Planet HD
1270 History Ch. HD
1305 Lifetime HD
1341 Style HD
1405 MTV HD
1406 VH1 HD
1421 Palladium HD
1521 Nick HD

Anyone else in Nashville having a similar experience the past couple of days?

Anyone else in Nashville having a similar experience the past couple of days?

I'm getting all of those fine in both my TiVos.

Went out of town for two days. Returned to nearly all channels on both Tivos gone. Only getting PBSHD and ionHD. Everything else gone. Troubleshooting with Comcast by phone proved useless; they sent pairing signals to both Tivos then pressed me to set up service call. Yes, they're coming tomorrow.

Odds of both units and/or both cable cards failing in exactly the same way at same time is nil. On a hunch, I checked signal strength on both units with Tivo's built-in meter. One is at 41% other at 48%. Normally I get high 80s to low 90s on these, so something is up. Nothing inside the house has changed, so something is wonky on the line to house or further up street, though Comcast insists that everything looks good on their end...

Ugh.

About a month ago I had to have a service call cause my internet was screwing up. The reason the tech gave sounded potentially valid and it may hold true for you also. He had to change out some splitters at the pole as well as some of the cabling. He said with the heat during the summers, over the course of several years the cables can expand and contract making the connections less than ideal. With the whole cliff effect that's what could be happening with you losing the signal strength like you did. Could be just under that threshold.

It sounds kind of odd to me that you would lose everything over the course of a few days. My bet is a squirrel has been chewing on the cable.

Do you have Comcast internet service? If so, how is it doing?

Yes, I have Comcast internet, which seems to be running fine, but then again... I don't download/upload lots of big files, Netflix, or intensive stuff. Websurfing and email doesn't need lots of bandwidth...

All channels are back today, but signal strength meter shows mid-60s to low 70s now, and fluctuates from channel to channel. Also, looking at the TiVo's Cablecard diagnostics and status screens, the tuner flickers from saying QAM256 (which is what it should be, I think) to QAM64. Weird, huh?

As for squirrels... yes, our landline phone service was intermittent for a couple of weeks, and Bellsouth came out to replace line from house to pole. Chewed up by squirrels. Service was better, then went out sporadically again. They came out again, and guy ended up staying on street all day, and replaced nearly a quarter mile of line on our road. He said he'd never seen so much squirrel damage in one place.

I had the internet go out once but TV was fine. I was told by the Comcast service person when the cable becomes dinner for the squirrels, the internet is the first to go because it is more sensitive. Since your internet is fine, must not be the squirrels.

Yesterday I noticed on every station I was watching (MLBHD, HIHD, ESPNHD, and a few others) the pic would 'stutter' and 'catch up' to live action. Did anyone else see this yesterday? I'll check again tonight to see if it's still doing it.

Does anyone know why (i've tried two units) I have one TV using the small cable adapter switch-box (the deck of cards size box in order to get cable on my smaller LCD) that fails to get all the stations? It keeps giving me an error and to call but Comcast said (after sending hits to it) that it's the unit, get a new one. I had another one I hadn't used yet and same thing: missing channels. MTV and others and they are not sequential (meaning it's not one continuous block of stations). I'm using the coax from the little box directly to my TV. Does anyone know what is "really" going on with this? Prior to these new boxes I split the incoming line since the TV has two tuners and on one tuner I got the HD stations and digital stations (music channels etc) while the other input got basic cable. Now no HD or digital stations (if i switch to that input the TV freezes and I have to turn it off and on again). In other words, I got all the stations before this little box entered my life and now I have missing channels (and i miss the HD!)

Yes, I have Comcast internet, which seems to be running fine, but then again... I don't download/upload lots of big files, Netflix, or intensive stuff. Websurfing and email doesn't need lots of bandwidth...

All channels are back today, but signal strength meter shows mid-60s to low 70s now, and fluctuates from channel to channel. Also, looking at the TiVo's Cablecard diagnostics and status screens, the tuner flickers from saying QAM256 (which is what it should be, I think) to QAM64. Weird, huh?

As for squirrels... yes, our landline phone service was intermittent for a couple of weeks, and Bellsouth came out to replace line from house to pole. Chewed up by squirrels. Service was better, then went out sporadically again. They came out again, and guy ended up staying on street all day, and replaced nearly a quarter mile of line on our road. He said he'd never seen so much squirrel damage in one place.

Comcast dropped another line from the street. It was one cable with a 2-way splitter... one for TV one for internet. Now I have one dedicated to the cable modem, which was getting lower than expected signal before, but I hadn't noticed... it was still fast enough for me. The other cable is for my 4 TVs. Also replaced the 4-way splitter itself, which had crapped out, evidently. All okay now!

I have not been following along lately and the word Tivo appears all over the place in the thread when I search. :rolleyes:

Is the rental Tivo available yet from Comcast Nashville? A Tivo owning friend just got a new HDTV and is deciding between upgrading to a Premier or renting a DVR from Comcast. Renting a Tivo (for the same price) might be a better option.

http://www.comcast.com/tivo/

Thanks!

I don't think Comcast ever offered those TiVo softwared boxes in Nashville and I believe they have even abandoned that venture altogether.

Comcast and Tivo dissolved their relationship. Tivo is now producing a new unit for direct sales (a new quad tuner only valid for digital or FIOS locations).
http://www.engadget.com/2011/09/07/tivo-premiere-elite-will-bring-quad-tuners-2tb-storage-to-retai/

i would go back to comcast if they would pick up all the subchannels of WRTN.. not worth it if they never do....

So my guide just added Fox Soccer Channel HD, Fox Soccer Plus HD, and GOLTV HD on 1653, 1654, and 1656. There's no signal on them however. Anyone know anything?

So my guide just added Fox Soccer Channel HD, Fox Soccer Plus HD, and GOLTV HD on 1653, 1654, and 1656. There's no signal on them however. Anyone know anything?

None of those channels show up on my guide in Bellevue.

When the 3 digit HDs go away - what happens to the SD channels currently scattered among them?
Namely what about the premium (HBO, ect.) SD versions?

The 4 digit HDs don't stand a chance until the 3 digit HDs go away - at least in my house.

A real problem we have is trying to enter the 4 digits on older (or more heavily used) remotes. I am tired of ending up on 118 instead of 1108 or worse 10 instead of 1004. I'm uncoordinated, but not that uncoordinated.

The loss of the 10 premium HD movie channels has been a bigger blow than I thought it would be - again - in my house. The fact that the SD versions don't still follow the 4 digit HBOs, ect. has really made the perception of the loss much bigger. The complaints of cost verses benefits is starting to gain weight.
The reality that the content is still available - OnDemand, doesn't matter. The OnDemand menu is slow and clunky - especially in an ipad world.

I can't complain about the channels themselves. There are still a few I'd like to have but overall I'm happy. My picture quality is good.

What I'd like to see is a final, overall, not gonna change for a while, list of channels. A hard copy, from Comcast, sorry - xfinity, would be nice. :)

I hate that they put AMC in sandwiched between the sports channels and the start of the premium channels.

I also hate that they made up new channel numbers instead of adding 10 in front of the 2-99 numbers we all know and love.

Does anyone know when news2 is going HD w/their newscasts?

Does anyone know when news2 is going HD w/their newscasts?

There has to have been some kind of technical issue because the set appears to be long finished. Channels 17 and 4 have long since debuted their new sets, which appeared to have been constructed at the same time.

Check the WKRN facebook page as well as Neil Orne's (WKRN) facebook page. He has let a few clues out about the changes, but not many.

Any reason my signal strength is high?

I don't have a cable box, just basic cable and a DOCSIS3 modem (Zoom 5341) with cable running straight from the -3.5dB port on the splitter to the modem. Signal strength usually was 0dB up to a few dB positive in colder days but I just happened to be checking today and it's in the teens.

Scanning start frequency: 999000000 Hz
Channel Frequency: 710998047 Hz 698999878 Hz 705001221 Hz 716999268 Hz
Modulation: 256 QAM 256 QAM 256 QAM 256 QAM
Signal strength: 13.3663 dBmV 12.4606 dBmV 12.5711 dBmV 13.3846 dBmV
Signal noise ratio: 37.356 dB 36.844 dB 37.093 dB 37.356 dB

I've read that -15dB to 15dB is acceptable. Tomorrow I guess I'll take out the splitter and go straight to the modem and check the signal. Speeds are fine, I just don't want anything burned up.

I have noticed that every so often, when watching TV, the video and audio pop and drop out but come back in normally. Not sure if that would be related.

Does anyone know when news2 is going HD w/their newscasts?

Neil Orne mentioned on his WKRN facebook page that Wednesday morning's show was his last (Wed. show) using the old studio. So sometime in the next week...

I just called comcast to see if they offer HD feeds of Center Ice games in Nashville. I was told they don't even have the service for us to even order it if we wanted too. The rep told me to wait a few days and I might be able to order it. She also told me that there is NO HD feeds of any of the games on Center Ice in our area. Is this true? I find it hard to beleive that rep don't even have info bout CI but she had info about that. I did notice that Toronto game last night was only in SD. I am new to the area and I had DTV before and I could get any game I wanted in HD. Any help would be greatly appreciated.

I just called comcast to see if they offer HD feeds of Center Ice games in Nashville. I was told they don't even have the service for us to even order it if we wanted too. The rep told me to wait a few days and I might be able to order it. She also told me that there is NO HD feeds of any of the games on Center Ice in our area. Is this true? I find it hard to beleive that rep don't even have info bout CI but she had info about that. I did notice that Toronto game last night was only in SD. I am new to the area and I had DTV before and I could get any game I wanted in HD. Any help would be greatly appreciated.

VersusHD (VS) shows a lot of NHL games in HD as well as the HDNHL channel.

Any word on Xbox TV with Comcast in Nashville? I've seen that AT&T will be using the Xbox as a set-top box so U-Verse subscribers will no longer need to rent a box but I guess your savings there depends on if you already pay for Xbox Live.

I know that you'll need to subscribe to Xbox Live Gold ($60/year) to access the Xbox TV service but what level of service will Comcast require to interface with the Xbox?

Any word on Xbox TV with Comcast in Nashville? I've seen that AT&T will be using the Xbox as a set-top box so U-Verse subscribers will no longer need to rent a box but I guess your savings there depends on if you already pay for Xbox Live.

I know that you'll need to subscribe to Xbox Live Gold ($60/year) to access the Xbox TV service but what level of service will Comcast require to interface with the Xbox?

It will be Xfinity that will be available through the XBOX 360 but it was just announced that in the future Xfinity will be available via other platforms including the PS3. When will we get it here? Dunno. But I'll wait for the PS3 since that's no additional charge since I have both the PS3 and XBOX 360 but don't have nor wish to have an additional charge per year/month by having to get the Live Gold membership. We have HDTIvo's so getting access to the OD stuff will be welcomed (and the PS3 supports 3D).

This is all news to me, but seems like good news!

What function will the ps3 play? Just a simple tv cable box or dvr or ???

This is all news to me, but seems like good news!

What function will the ps3 play? Just a simple tv cable box or dvr or ???

Again, it's not cable. It's the Xfinity app.

And this app does what?

I have been watching the Redzone channel and noticing a lot picture quality issues. Colors distorted and lines in the picture. It's not really noticable during games but on a dark image you can see all kinds of problems. Other channels fine. Is this a Comcast problem or a NFL redzone problem?

Anyone getting a signal on CSS HiDef channel - 294?

I have been watching the Redzone channel and noticing a lot picture quality issues. Colors distorted and lines in the picture. It's not really noticable during games but on a dark image you can see all kinds of problems. Other channels fine. Is this a Comcast problem or a NFL redzone problem?

I didn't have any issues watching it yesterday.

I just got the Xfinity mailing which lists the new 4-digit channel numbers. Will TiVo Season Pass channel numbers be updated automatically at some point? I have over 50 SPs on each of two TiVos, and it will be a pain to create new SPs with the 4-digit channel numbers.

(My apologies if this has already been answered.)

Edit: I did a more thorough search and found that this has been discussed. The new channel numbers are already in my TiVo menu. On the channel list in Settings, I unchecked an old number for one of the channels, and the Season Pass upcoming episodes to be recorded for that channel showed the new 4-digit number.

However, the Season Pass list shows the old channel numbers. Does anyone know these SPs will still work when the 3-digit numbers go away (Oct. 24)? To get the SPs to show the 4-digit channel numbers, is it going to be necessary to create new SPs?

OK - once again Palladium and Showtime are no longer working on just one TV!! I haven't changed anything to my system/set-up so why is this all-of-a-sudden now happening? Any advice/suggestions on how to get it fixed please let me know. And of all the TVs - it's the one the main line comes into!

OK - once again Palladium and Showtime are no longer working on just one TV!! I haven't changed anything to my system/set-up so why is this all-of-a-sudden now happening? Any advice/suggestions on how to get it fixed please let me know. And of all the TVs - it's the one the main line comes into!

There is a signal ingress problem somewhere near your setup...either outside or in. This is a very common problem, and you should call Comcast to have a tech come out to fix it.

Well, here's a weird problem. I had top gear on bbc america set to record late last night and a one our program yielded 17 recordings on my dvr. Recording was interrupted that many times. And this morning the guide only goes out to 3pm.

There is a signal ingress problem somewhere near your setup...either outside or in. This is a very common problem, and you should call Comcast to have a tech come out to fix it.

Yup - and after spending three hours at my house things are finally fixed...again...

Well, here's a weird problem. I had top gear on bbc america set to record late last night and a one our program yielded 17 recordings on my dvr. Recording was interrupted that many times. And this morning the guide only goes out to 3pm.

If you haven't already - I suggest you power off the box and then turn it on. Several boxes had issues with the drop of the 3 digit HD stations.

Is it possible to get deep color working with the cable box?
Thanks

Is it possible to get deep color working with the cable box?
Thanks

Umm from what I know nothing has yet to be produced in Deep Color.

I'm hoping that someone with recent experience activating cable cards for Comcast in Nashville can give me some advice. It's been several years since I had to go through this with my two TiVos.

I'm thinking of replacing my TiVo HD with a TiVo Premiere. The HD has a single multi-stream cable card. Questions are:

Can I just remove the M-card from the HD and put it in the new TiVo? I imagine that it will have to be reactivated.

What's the simplest way of contacting Comcast to activate the card for the new equipment? (I seem to remember that there may be a special phone number where you are more likely to reach someone that knows what they are doing.)

I'm hoping that someone with recent experience activating cable cards for Comcast in Nashville can give me some advice. It's been several years since I had to go through this with my two TiVos.

I'm thinking of replacing my TiVo HD with a TiVo Premiere. The HD has a single multi-stream cable card. Questions are:

Can I just remove the M-card from the HD and put it in the new TiVo? I imagine that it will have to be reactivated.

What's the simplest way of contacting Comcast to activate the card for the new equipment? (I seem to remember that there may be a special phone number where you are more likely to reach someone that knows what they are doing.)

Get a hold of someone who is knowledgeable about cable cards since I've found very few who know just what to do.

What's the simplest way of contacting Comcast to activate the card for the new equipment? (I seem to remember that there may be a special phone number where you are more likely to reach someone that knows what they are doing.)

PM me when you are ready to have them paired.

I have limited basic cable and a Tivo Premiere with an M-card. Up until last week my local HD channels were on 231 (ABC), 232 (NBC), 233 (CBS), 234 (FOX), and 235 (CW). The Tivo Guide information correctly listed shows on these channel numbers.

Late last week the Guide information switched to 1002 (ABC), 1004 (NBC), 1005 (CBS), 1006 (FOX), and 1018 (CW) and the old channel numbers no longer have any Guide information. But my Tivo continues to say "Channel not available" for all of the 4-digit local HD channel numbers and those stations still work correctly except for no Guide information on the original 3-digit local HD channel numbers.

So I can watch the shows on 231..236 but not 1002-1018. None of my season passes work and I can't use the Guide at all.

Does anyone have any idea why this would happen and how I can get it fixed? I called Comcast and the first guy said my cable card wasn't paired so he transferred me to cable card support where the lady said that my cable card was already paired and properly programmed. When she tried to transfer me back to the normal support I got cut off. I will call them again tomorrow but I'd love to get it fixed without wasting another hour on the phone with Comcast.

Could the analog filter that they put on the line since I have limited basic service be affecting the 1000-range channel numbers?

having a recurring problem with DCX3400 DVR not recording some programmed events: DVR is only 30% full...but it will ignore correctly programmed events about 50% of the time. today...had it set up to record Titans game on 1005...with a start time 5 minutes before noon...and an extra hour added to the end (normal routine for me). at 10:30am this morning, I double-checked "scheduled recordings"...and everything looked good. it did not record (but my wife was able to manually start recording). I upgraded to the 3400 because my previous DVR (6416) did the same thing. maybe I need to say "please" out loud when I program it. anyone else haviling similiar problems?

Afanofosc -

I am having the exact same problem with one of my Tivos. The guide is for the new channel locations, but no picture. The old channels have picture but no information. That's on one of my Tivos. On another, the transition was fine. All the channels and guide information moved to the 1000s without a hitch, save that my season passes did not change with them. I probably just need Comcast to send a rep, but they are so hit or miss with cable card and Tivo experience.

Afanofosc -

I am having the exact same problem with one of my Tivos. The guide is for the new channel locations, but no picture. The old channels have picture but no information. That's on one of my Tivos. On another, the transition was fine. All the channels and guide information moved to the 1000s without a hitch, save that my season passes did not change with them. I probably just need Comcast to send a rep, but they are so hit or miss with cable card and Tivo experience.
Both tivo's the same model?

It seems to me that it (the problem I am having as described above) really has to be something about the way the cablecard is programmed. The channel tuning surely is entirely up to whether the cablecard thinks you should get a particular channel and then whether it can interpret the signal on a particular channel. But I am definitely not experienced with how this all works.

I just need to know what to ask the comcast folks to do over the wire to get it to work. Last night I called 3 more times and each one was a complete waste of time. The first lady googled and found a year old thread on the tivo community site that she thought applied when it was exactly the opposite situation. In the end she said, "good luck" and gave me a "cable card" 866 number to call. That turned out to be Tivo support.

On another thread someone suggested telling the comcast tech to do a "full initialize" from Box Maintenance (can't post URLs yet, but it was on the dslreports site under a thread called "Comcast Cable card not getting all channels on TiVO HD")

I spent another few hours tonight arguing with three people in India about whether my limited basic package includes local HD channels or not. They insisted that they were definitely not included in spite of the fact that the mailer I got a couple weeks ago announcing the move to 4-digit channel numbers specifically listed the local HD channels from 1002 to 1018 as part of the limited basic package. After that very long and frustrating call I had a better one where the CSR tried a lot of options but it still left me where I started - with functioning local HDs on the old 3-digit channels and "channel not available" on all the new 4-digit channel numbers - and no guide information for the old 3-digit channels. I'm rerunning guided setup in the crazy hope that doing the same thing over and over again will somehow result in a different outcome.

One bit of information I left out is that in the Tivo Premeire's "Test Channels" screen it won't let me enter any channel number greater than 920 and if I channel up from 920 it goes back to channel 1. But then after my last call where the CSR told me that her supervisor had "added the codes" for my local HD channels and sent out a new authorization signal (which didn't fix my problem) now on the "Test Channels" page it jumps from 920 LOCAL to 1515 DISNHD before going next to channel 1. So maybe it is something (still incorrect) about the authorization package codes that they have configured for my M-Card.

I took my M-Card into the Brentwood Comcast office today to swap it out for a new one. That was what the last CSR said I should try (though she wanted to send out a tech to do it). The guy at the register said, as soon as he scanned the barcode on my old M-Card, that the card had the wrong "map code" and that was the reason for my troubles. He went ahead and gave me a new card which he said he had already loaded with the right map code. So hopefully when I activate it this evening I won't have any troubles with the new card.

Thankfully, activating my new M-Card went perfectly and now my local HDs are where they belong. I would guess that they should have been able to send my old card a new map code over the wire but I am happy that my problems are finally resolved.

I have the Comcast Digital Starter package and one pace box connected via HDMI cable and I receive HD channels. On top of the monthly Digital Starter charge my monthly bill now shows an additional charge for HDTV service for $7.95 and another charge that says "digital - additional TV" $3.52. Are these two additional charges mistakes on my bill? I do have a second tv that is analog and it is using one of those small dta boxes. Are they charging me for using that?? And isn't the digital starter package supposed to include HD service? Why are they charging me $7.95 more? This nickle and diming is getting ridiculous!

Did you ever get an answer on this? I have a charge for 2 @$8.50 each when we only have one comcast DVR. This better not be for my to tivos!

Will Nashville be getting the upgrades to the on screen guide Comcast announced today?


http://www.engadget.com/2011/11/22/comcast-shows-off-its-new-barcelona-hd-guide-upgrade/

Will Nashville be getting the upgrades to the on screen guide Comcast announced today?


http://www.engadget.com/2011/11/22/comcast-shows-off-its-new-barcelona-hd-guide-upgrade/

I wouldn't hold your breath.

Can ANYONE explain the mystery behind the additional charges that appear on the bill? The triple-play charge and taxes are 'understood' but what is the definition of "digital - additional TV", where are published prices for all of these charges etc? I searched on-line and could not find anything. I spent 45 minutes on the phone with CS and they never answered my question and I got frustrated since she was NOT answering why I'm being charged for what I'm being charged!

Can ANYONE explain the mystery behind the additional charges that appear on the bill? The triple-play charge and taxes are 'understood' but what is the definition of "digital - additional TV", where are published prices for all of these charges etc? I searched on-line and could not find anything. I spent 45 minutes on the phone with CS and they never answered my question and I got frustrated since she was NOT answering why I'm being charged for what I'm being charged!

That's Comcast for you. I spent a few hours last week politely complaining and was able to get some charges removed and even a credit for the hassle.

If the unpredictable billing continues, however, I will drop them as a service provider. That's really my only complaint with Comcast service in our area.

That's Comcast for you. I spent a few hours last week politely complaining and was able to get some charges removed and even a credit for the hassle.

If the unpredictable billing continues, however, I will drop them as a service provider. That's really my only complaint with Comcast service in our area.

I'm going to have to spend a half day at some point and go to the office and speak to someone in person to get this resolved. I was hoping ice might have an answer for me. It appears it's all a charade with them on how they price their services and what they call each charge! :mad:

If your local office is anything like mine you really will spend half a day there. Usually has only one or two employees dealing with the 30+ customers waiting in line. Nearly as bad as getting your drivers license.

Just wanted to post an alert, channel 1111 TWCHD is having some sort of video error problem. It is sort of pixelating and then goes to a green screen with audio. I do not have a problem with my signal, in fact I've been told by a tech and CSR's that I have very hot signal here. This seems more like a problem at the Headend. I am in the Hendersonville area.

Can someone post a list of the current clear QAM channels for Comcast Nashville?

Thanks

Is it just me or is the nbc hd picture just really bad? I'm wondering if its nbc itself or is comcast doing something to the picture? Been like that for a long while, I've just never posted about it. I'm a notre dame fan and the picture during their games has looked good a couple years back, but it seems blocky almost. Barely any detail at all.


Also I'm one of the tens of people that watched fear factor on Monday and it seemed to be the same. If I wasn't so far away (murfreesboro) I would make an antenna and see if its comcast or not.

Have you seen the same blocking during channel 4's local news? I don't watch a whole lot of NBC but do catch Sunday night football most weeks and the OTA picture is almost always excellent - detailed with just a trace of blocking.

Right now, Prime Suspect is on and everything looks normal.

I don't generally watch the news and the few times I do it seems fine, but there usually isn't that much fast moving. I just thought of a comparison. The notre dame games they show on nbc to me look very poor. When they do the replay on uhd the picture is much better. It has to be comcast doing that but why? I can think of dozens of other channels they can save bandwidth on before a big channel like nbc.

I can think of dozens of other channels they can save bandwidth on before a big channel like nbc.

This has been mentioned before but Comcast does not rate shape any of the local HDs (or ESPN/2 HD or TNT or TBS).

If that's the case then why is it that the picture is so horrible? Its blocky and really sub 480p level looking. Dvd's look better. Other channels are fine. I'm big into football and the nfl hd broadcast of last night's game was crisp, bright, and very detailed. Of the channels I watch it seems that nbc is the only one that does this consitently. This also includes when it was channel 232, not just the current 1004.

It shouldn't be that bad. I think the ota feed for the Sunday night games looks really good on a 1080p plasma. Now from what I understand, WSMV still uses a little bandwidth for subchannel 4.2, but the main channel doesn't appear bandwidth starved and the detail is just as good, or in some cases better than the other Nashville stations. The only time you see much blocking is during quick transitions and that lasts for just a fraction of a second.

Ravens - Chargers is on tonight. Have you tried picking up the ota feed? 4's signal reaches Murfreesboro and with a halfway decent tuner you might be able to get it with rabbit ears.

I may try and build an antenna in a few and see if I can pick it up. I'm actually outside murfreesboro in a small bit called walter hill. It's split between smyrna, murfreesboro, and lebanon. I'm a decent ways away from knob rd in nashville. Shouldn't take me more than a few minutes to make up an antenna.

Its blocky and really sub 480p level looking. Dvd's look better.

It shouldn't be anywhere near that bad. If it really looks worse than DVD, are you sure that you are watching it through the HDMI or component connection?

Yes everything is set up correctly. Lg 55" lcd 120 hz 1080p tv hooked up with hdmi. Other channels look great. Its just nbc. Its either comcast or nbc, but I doubt that nbc would let that go through like that. Still haven't made an antenna but will mess with it soon. Don't watch many nbc shows and notre dame football is done till next year other than the bowl game but I don't think its on nbc.

I'm in town visiting my family and I've disovered they can't pick up any of the locals in HD with their Panny Plasma. I've rescanned for channels several times and even done a factory reset and rescanned and so far Im only able to get analog channels.

Is comcast blocking all clear QAM now? I thought federal law mandated that any channel one can receive in HD OTA the cable providers had to provide for free over clear QAM.

Any info would be appreciated.

I'm in town visiting my family and I've disovered they can't pick up any of the locals in HD with their Panny Plasma. I've rescanned for channels several times and even done a factory reset and rescanned and so far Im only able to get analog channels.

Is comcast blocking all clear QAM now? I thought federal law mandated that any channel one can receive in HD OTA the cable providers had to provide for free over clear QAM.

Any info would be appreciated.

The major networks (ABC, CBS, NBC & Fox) HD feeds are available on digital channels 92 & 93, or 2.1, 4.1, 5.1 and 6.1 if you have an ATSC tuner.

I'm in town visiting my family and I've disovered they can't pick up any of the locals in HD with their Panny Plasma. I've rescanned for channels several times and even done a factory reset and rescanned and so far Im only able to get analog channels.

Is comcast blocking all clear QAM now? I thought federal law mandated that any channel one can receive in HD OTA the cable providers had to provide for free over clear QAM.

Any info would be appreciated.

Can you get in the SD verison of the networks? If so that is all they are required to provide.

The major networks (ABC, CBS, NBC & Fox) HD feeds are available on digital channels 92 & 93, or 2.1, 4.1, 5.1 and 6.1 if you have an ATSC tuner.

What is the clear QAM channel for WNPT (channel 8) ?

The major networks (ABC, CBS, NBC & Fox) HD feeds are available on digital channels 92 & 93, or 2.1, 4.1, 5.1 and 6.1 if you have an ATSC tuner.

why would channel 4 be on 5.1 and channel 5 be on 4.1?


What is the clear QAM channel for WNPT (channel 8) ?

I would assume 8.1

I just added the QAM locals to my HTPC using this listing: http://www.silicondust.com/hdhomerun/lineup_web/US:37211#lineup_8303445

Had no problem adding them with Channel Number.

why would channel 4 be on 5.1 and channel 5 be on 4.1?


They were not listed in order.

They were not listed in order.

you shoud try doing that to make things clear.

I took my M-Card into the Brentwood Comcast office today to swap it out for a new one. That was what the last CSR said I should try (though she wanted to send out a tech to do it). The guy at the register said, as soon as he scanned the barcode on my old M-Card, that the card had the wrong "map code" and that was the reason for my troubles. He went ahead and gave me a new card which he said he had already loaded with the right map code. So hopefully when I activate it this evening I won't have any troubles with the new card.

Thankfully, activating my new M-Card went perfectly and now my local HDs are where they belong. I would guess that they should have been able to send my old card a new map code over the wire but I am happy that my problems are finally resolved.

I have the same problem with my HD Tivo. Nothing on the 10xx channels and nice pictures on the old 2xx channels but no guide data.

Anyone know if they can update the "map code" remotely or am I forced to go swap out my M-card for one that is right? Anyone have a good phone number to talk to someone at Comcast that actually knows what to do and how to do it? The first line tech folks don't seem to know much of anything about Tivos and M-cards...

Thanks

ICE1138 -

Are the new Anyplay devices available in the Nashville market as I read today? The announcement said "Currently, we're making AnyPlay available to Xfinity HD Triple Play customers in areas of Denver and Nashville at no additional charge." Posted by Mark Hess, SVP of Video Product Development, in Product News

http://blog.comcast.com/2012/01/anyplay-brings-live-tv-to-the-tablet.html

How do I get one?

After calling twice - I've been told by reps that the AnyPlay is available only to Comcast employees at this time. WTF??

Anyone know if they can update the "map code" remotely or am I forced to go swap out my M-card for one that is right? Anyone have a good phone number to talk to someone at Comcast that actually knows what to do and how to do it? The first line tech folks don't seem to know much of anything about Tivos and M-cards...

I had exactly the same problem and after living with it on one of my sets for two and a half months, I broke down and called in a tech. I refused to allow Comcast to send a signal for fear that it would screw up my other Tivos, which were working perfectly. It took him an hour but he was able to re-map the M card and now all my Tivos work as they should with the new channels.

I had exactly the same problem and after living with it on one of my sets for two and a half months, I broke down and called in a tech. I refused to allow Comcast to send a signal for fear that it would screw up my other Tivos, which were working perfectly. It took him an hour but he was able to re-map the M card and now all my Tivos work as they should with the new channels.

I got mine fixed as well. While installing at a neighbor's house the installer put a filter on MY line (for unknown reasons) without letting us know. Cable TV was not effected but the cable modem (and VoIP) quit working. After waiting 3 days for the repair tech they ended up supplying an amp and replacing the pole to house coax to fix the "filter issue". The next time I checked that Tivo the channels were correctly mapped. I don't THINK the cable modem tech to fix it, but he could have (he checked to make sure the channels and the cable modem were both working).

ICE1138 -

Are the new Anyplay devices available in the Nashville market as I read today? The announcement said "Currently, we're making AnyPlay available to Xfinity HD Triple Play customers in areas of Denver and Nashville at no additional charge." Posted by Mark Hess, SVP of Video Product Development, in Product News

http://blog.comcast.com/2012/01/anyplay-brings-live-tv-to-the-tablet.html

How do I get one?

After calling twice - I've been told by reps that the AnyPlay is available only to Comcast employees at this time. WTF??

I read the announcement at engadget: you need the triple play and an ipad. Do you have these? I dont have an ipad and the android version won't be available for a while.

I read the announcement at engadget: you need the triple play and an ipad. Do you have these? I dont have an ipad and the android version won't be available for a while.

I need to eat a little humble pie. I'm erasing a post that expressed my displeasure at getting the run around in trying to find out AnyPlay today.

One of the people I spoke to was a Comcast internet rep, he new little about the AnyPlay but spent a good amount of time with me on the phone trying to find out. But no luck, that was before lunch today.
I get home and have just missed a call from this rep who apologizes profusely for his earlier ignorance - he provides a number to a AnyPlay specialist who I then call.
In five minutes, I'm signed up with an AnyPlay in the mail.

From what this rep said it is being rolled out slowly, there may be glitches and Comcast hopes they can call me for feedback. AnyPlay is free at this point.
Apparently emails went out to local customers they want to participate in the roll out (I wasn't one) but since I knew the super secret number I was included. He did ask how I got the phone number...

Anyway as much as I rant against Comcast this rep does deserve a thank you!

Can someone post a list of the current clear QAM channels for Comcast Nashville?

Thanks

Heres what I get here on QAM(37075)

Note:Some of these are PSIP mapdowns on my HDTV


2-1 WKRN
4-1 WSMV HD
5-1 WTVF
5-2 News5+
5-3ThisTV
6-1 WZTV HD
8-1 PBS HD
14-1 WUXP HD
14-2 CoolTV
15-1 WPGD
17-1 ION(Standard definition)
18-1 WNAB HD
18-2 TCN
21-1 WHTN
22-1 WJFB
23-2 C-SPAN 3
31-1 Lifetime Movie Network HD
32-1 CNBC HD
33-2 CNN Headline News HD
37-3 Home Shopping Network HD
40-1 WGN America HD
46-2 PBS Sprout HD
48-2 Fox Sports Tennessee HD
51-2 Xfinity 3D??
53-2 Encrypted Blank Channel
55-1 Xfinity On Demand Slate
80-1 Home Shopping Network
80-7 C-SPAN
80-8 C-SPAN2
81-13 Encrypted Blank Channel
83-2 TV Guide Channel
83-7 ShopNBC
86-9 Nashville Weather Channel
86-12 NPT2
87-2 Galavision??
90-8 Encrypted Blank Channel
98-1 ION HD
116-1 Spanish Audio/Music/Audio Only
116-8 MC Hitlist
116-9 MC Classic Rock
116-10 MC Throwback Jamz
116-11 MC Classic Alternative
116-12 MC Soft Rock
116-13 MC MC Hip-Hop Classic
116-14 MC Reggae
116-15 MC Pop Hits
116-16 MC Rap
116-17 MC Dance/Electronica
116-18 MC Adult Alternative
116-19 MC 80s
116-20 MC R&B Soul
116-21 MC Alternative
116-22 MC Gospel
116-23 MC 70s
116-24 MC Metal
116-25 MC MixTape
116-26 MC Rock
116-27 MC Hip-Hop and R&B
116-28 MC Retro Rock
116-29 MC 90s
116-30 MC R&B Classics
116-31 MC Stage & Screen
116-32 MC Today's Country
116-33 MC Blues
116-34 MC Mexicana
116-35 MC Sounds of the Seasons
116-36 MC Musica Urbana
116-37 MC Light Classical
116-38 MC Party Favorites
116-39 MC Classical Masterpieces
116-40 MC Tropicales
116-41 MC Soundscapes
116-42 MC Pop Latino
116-43 MC Jazz
116-44 MC Singers & Swing
116-45 MC Smooth Jazz
116-46 MC Easy Listening
116-47 MC Solid Gold Oldies
116-48 MC Toddler Tunes
116-49 MC Classic Country
116-50 MC Contemporary Christian
116-51 MC Kidz Only!
116-52 MC True Country
116-53 MC Romances
117-1 Comcast/Xfinity Slate
117-2 Comcast/Xfinity Slate
117-3 Community Access(Channel 3)
117-4 Comcast/Xfinity Slate(Stretched)
SD Local channels
202-1 WKRN
204-1 WSMV
205-1 WTVF
206-1 WZTV
208-1 WNPT
214-1 WUXP
218-1 WNAB
240-1 WNPT


***Note, MC=Music Choice, some channels come and go(like the cable channels, as I have seen ESPN and other various channels unencrypted at times, and also when there is a sports free preview it will be unencrypted on QAM as well.***

Ok, turns out I'm not crazy. Was watching the pro bowl on nbc and the picture was so bad...the WIFE said something about it! I've been noticing it more on any show they air. Detail is non existent. All other hd stations look fine. I flipped to the winter x games on espn and it looked great. Something is up and I'm hoping its not nbc itself. I can't see that they would put on such a dismal picture. I still haven't tried an antenna yet but will have to soon.

Ok, turns out I'm not crazy. Was watching the pro bowl on nbc and the picture was so bad...the WIFE said something about it! I've been noticing it more on any show they air. Detail is non existent. All other hd stations look fine. I flipped to the winter x games on espn and it looked great. Something is up and I'm hoping its not nbc itself. I can't see that they would put on such a dismal picture. I still haven't tried an antenna yet but will have to soon.

I could be wrong, but I think WSMV has a low bitrate, it looks like junk to me and I've noticed macro-blocking(I think thats what its called) on the channel, I have seen WNBC 4 from NYC(via DirecTVs distant network service) and it looks much better to me. The Comcast HD feed of WSMV is acquired by Comcast over-the-air + I have seen the WSMV OTA feed many times and have noticed the macro-blocking there too. I don't care too much for WSMV also because their signal is incredibly difficult for me to to pickup(I think I get like 20-30% signal) and they won't increase the power + they are high VHF which anything can disrupt, which leads me to having times where I have had a lot of breakup when I have tried to use my antenna and I don't live but 10 minutes from Nashville.

I don't know what it is either but it does look like junk. Wish they would do something about it. When I heard the superbowl would be on nbc I was disappointed just because of the picture.

Caught the end of it last night at home and it looked quite rough. I'm not using a box, I'm coming straight from the wall using QAM and HD shows are usually quite sharp but the super bowl was just ugly in comparison.

I have a question and am mainly just curious.

I know someone who had a cable TV issue and when they called Comcast the person said where live (Smyrna) that they now had to have a DTA box to get any cable channels. The rep claimed an HD TV would no longer be able to tune any channels and everything was now digital. Also an old TV that you only wanted basic cable on would no longer work either without a DTA.

Does anyone know if this is true or not? As where I am at I can still get basic cable using an old analog TV and also can get some HD channels using my HD TV tuner on my HD TV. Is this about to change where some sort of "box" will be required on ALL TVs to get anything?

^^True except for OTA signals

Well that is what I always understood. You could still get the basic OTA by hooking cable to an old analog TV or basic OTA HD if you had an HD TV.

However the person I spoke with said, no box, and you get NOTHING.

I have had this problem at work. The insanely cheap small box they provide for basic tv goes out all the time. The signal is split a lot, and I know that has a lot to do with it, but our management believes what comcast says that it won't work without the box. So when it goes out I go around the back of the tvs and run the wire to bypass the box and magically it works. All I have to do is pull in the channels and we end up with around 20 or 30 channels. They (comcast) could still run it completely without the box if they wanted to, but there couldn't be that charge for equipment then.

They (comcast) could still run it completely without the box if they wanted to, but there couldn't be that charge for equipment then.

The box is not needed for locals (Comcast Limited Basic Package). The reason that a box is now required for additional channels is that analog video is not an efficient method for transporting video. Approx 12 SD digital channels or 3 HD digital channels can fit in the same space (6 MHz) as a single analog channel. With limited bandwidth, the only way to add more channels was to remove the analogs.

And I'm all for that, but when tv's now all have atsc tuners built in where is the need for the box?

And I'm all for that, but when tv's now all have atsc tuners built in where is the need for the box?

Previously a trap could be applied to block out analog channels for customers who only pay for limited basic, economy package, or any of the various packages that don't have all the digital starter channels . This is no longer a feasible option with digital channels. So the next step to protect channels is encryption. An ATSC tuner with the ability to decode encrypted channels (Cable Card) is really whats needed.

Any word on when Comcast-Nashville TiVo Premiere users will be able to access VOD?

ice1138 -
The Olympics are coming! Any chance the Universal Sports HD(!) channel will get added anytime soon? I believe it will play a large part in NBC's coverage of the Olympics...we are missing Olympic team qualifying for various sports now.
I'll ask again also - any chance Fox Soccer Channel HD or Gol TV HD get added anytime soon?
Appreciate it.
Thanks

Got a letter saying upgrades are coming 4/25.
What new channels are we getting?

My guess is an increase in the service cost! THAT's the upgrade!

Analog video has had a long run in the Nashville cable system. I can remember the old 36-channel Zenith boxes that were first deployed Bordeaux test market customers when I was a kid. But the frequency real estate is too necessary not to rebuild on with more and more demand to turn over SD channels to HD and add new content channels.

HDTVs have been on the market since 1999 and broad acceptance in the marketplace took place over five years ago. There will still be analog sets in the network for another decade but their numbers will get much smaller over time. Cheap set top boxes make the transition easier.

The real issue is whether Comcast can encrypt these stations. ATSC tuners in TVs are commonplace so tuner boxes shouldn't be necessary for basic customers. It also locks out customers who use non-cablecard related ATSC tuners on media streamers like Boxee or other computer related solutions.

The real issue is whether Comcast can encrypt these stations. ATSC tuners in TVs are commonplace so tuner boxes shouldn't be necessary for basic customers. It also locks out customers who use non-cablecard related ATSC tuners on media streamers like Boxee or other computer related solutions.

Back in the day there were two packages, Limited Basic and Standard cable (now called digital starter). A filter was used to block service to the limited customers. Then came digital...and encryption was used to block service.
There are now many other packages and Tiers of service that do not have all of the "standard channels". How is Comcast going to ensure that people don't pay for Limited Basic and then get all of the Digital Starter channels if they're are not encrypted? And it's not just limited to "Limited Basic" (OTA package), there are also many other sub tiers of service that are now available that do not include all of the "standard channels" (Economy Basic, Hispanic Package, Family Tier, etc). The encryption is a necessary part of the system used to offer multiple service options to customers.

ice1138 -

Got a letter saying upgrades are coming 4/25.

Are we getting new HD channels?

What other "upgrades"?

What is the deal with CSSHD (channel 1671)? It never seems to have a picture and I have to watch the standard definition channel.

What is the deal with CSSHD (channel 1671)? It never seems to have a picture and I have to watch the standard definition channel.

Good question. I have the same problem.

Good question. I have the same problem.

Make that three of us. I've been wondering for a while. Put the station on to be greeted with said 'black' screen of nothingness.

Anybody else getting these weird audio blips that sound like, for lack of a better description, short bursts of static? It almost has an impact kind of feel to it. When I first heard it it sounded like something had hit the ground but it was on TV. I was paranoid that it was my new TV, but it records to the DVR so I know it's in the cable signal. I mainly hear it on TBS and occasionally on Comedy Central. I wish I could describe it better, but I've had Comcast for years and only recently have I ever heard something like this.

And speaking of Comedy Central, I constantly have video drop-outs and macro blocks on that network.

I'm using the Motorola DCX3400M DVR box.

Happens on our TiVO's too. Seems to be more prevalent with NBC shows. Audio issues and they seem to take place about 10 minutes into the show. Frustrating.

... Seems to be more prevalent with NBC shows. ...

I record a lot of stuff OTA on both my TiVo HD and with a WMC PC. I hear a lot of audio drop-outs on the TiVo on cable recordings that do not happen on the PC or the TiVo when it is recording OTA however, there are some audio issues I noted for awhile on NBC that was over cable and OTA. However, it seems to have cleared about 2 or 3 weeks ago.

I've got one of the small Pace digital boxes, and in the last few weeks we've started to see the screen black out on certain programs and On Demand content.

I suspect it might be Comcast starting to enforce HDCP. The box is connected via component to my AVR since I ran out of HDMI ports. Today to test, I tried to run a Justified episode off of On Demand on an extra HDMI cable that I ran directly through to the TV while leaving my TOSLINK audio to the AVR. Things worked just fine that way.

Later I think I'll try disconnecting my PS3 and hooking the cable box up to the AVR to make sure that isn't where it's failing in the chain, but I'm pretty sure it's the component connection that's at fault.

Is it right that Comcast is enforcing some HDCP restrictions to block HD analog content, or am I just inferring that and something else is wrong?

Is it right that Comcast is enforcing some HDCP restrictions to block HD analog content, or am I just inferring that and something else is wrong?

Comcast has made no changes for HDCP. What programs are you consistently seeing the black out?

Comcast has made no changes for HDCP. What programs are you consistently seeing the black out?

Channel 5 SD will work, but if I try to watch the HD version on 1005, it goes black. Some HD channels work, such as 1008 (NPTHD), 1017 (IonHD). Some I tested would give about 2 seconds of video on a show in HD before blacking out the video (1018). In that case, it seemed as soon as the on screen display would time out, the video would as well.

Some On Demand works. I just tested both SD and HD episodes of 30 Rock, but I can't watch Justified episodes without black screens.

If I switch to the HDMI cable, things work fine.

Do I just need to swap the box?

EDITED after some more experimenting.

Channel 5 SD will work, but if I try to watch the HD version on 1005, it goes black.

Interesting comment and I have no idea what would cause that but I justed wanted to chirp in since just yesterday I had an intersting incident regarding channel 5.

I have season passes on my TiVo for channel 1005 (5-HD) for Thursday night. When I got home and checked my Tivo, the shows scheduled to record on channel 1005 were actually changed to 5-SD. The following Thursdays channel 5 were still on 1005 and the season pass was still on 1005. I have no clue as to why suddenly they were going to be record on 5. I changed them all and it worked. I just don't understand the mystery.

I got the letter stating that after 6/27, all TV's must have digital adapters to work with Comcast. I just have the limited basic cable. Does this mean they are encrypting even the local channels? I thought where was some law where they couldn't do that. Does this mean my HDHomeruns are about to be worthless??

I got the letter stating that after 6/27, all TV's must have digital adapters to work with Comcast. I just have the limited basic cable. Does this mean they are encrypting even the local channels? I thought where was some law where they couldn't do that. Does this mean my HDHomeruns are about to be worthless??

Comcast is removing all of the analog versions of these channels. The digital versions will remain unencrypted. The letter is just highlighting that all TVs will need some sort of digital tuner in order to access channels.

I'd like to thank Comcast for not allowing me to watch the Celtic/Hawks game last night. It was showing as playing on two stations: one (NBATV) had the banner up that it couldn't show it due to restrictions (which I've seen for Grizzly games and those appear on Sports South) while the other station was showing a poker game. There was no station/option to see the game...needless to say it pissed me off.
ps - CSSHD continues to not broadcast anything yet it 'should'.

ps - CSSHD continues to not broadcast anything yet it 'should'.

I would call Comcast support and ask about this except everytime I call them I have to (1) spend an extra 10 minutes trying to convince them the number I'm calling from is indeed the one associated with the account and has been for 16 years, (2) hold for 5 minutes for them to fix their account information so the next time I call the phone number will be right (but it never is), (3) unplug the set-top box for 5 minutes and restart it and my TiVo to prove to them the problem isn't on my end, (4) get transferred to someone else that wants to go through the same ordeal as (1)-(3), (5) get disconnnected, and finally (6) sit though a sales pitch for triple play (like I want their phone service when they can't even get cable right). :mad:

I will say that even though their cable is sub par for what I and most thinks it should be, their phone service is probably their best feature. I have had it for I believe 3 years without a problem from it.

Because of their cable and a couple other issues I am considering switching but I'm hesitant because I have hear other services are even worse.

We've had the triple-play for over 5 years and for us everything has worked really good with very few 'down' times.

I would call Comcast support and ask about this except everytime I call them I have to (1) spend an extra 10 minutes trying to convince them the number I'm calling from is indeed the one associated with the account and has been for 16 years, (2) hold for 5 minutes for them to fix their account information so the next time I call the phone number will be right (but it never is), (3) unplug the set-top box for 5 minutes and restart it and my TiVo to prove to them the problem isn't on my end, (4) get transferred to someone else that wants to go through the same ordeal as (1)-(3), (5) get disconnnected, and finally (6) sit though a sales pitch for triple play (like I want their phone service when they can't even get cable right). :mad:

I notice the schedule in the guide for CSSHD just shows "off-air", what do they even use that channel for, is there no full time HD feed of CSS?

I notice the schedule in the guide for CSSHD just shows "off-air", what do they even use that channel for, is there no full time HD feed of CSS?

Hmmm! My TiVo has guide for it. I would have sworn the cable box did also. At least, I believe it did. I wish the Tivo didn't if they are going to have it off the air.

The only time I recall the channel being used is during college football season and then, only when they show live games.

Anybody know when the Nashville Comcast system is going to get all the Game HD(GMHD) channels for MLB Extra Innings? They are available as I see on the iNDemand Revised 2012 MLB Innings Schedule that it shows HD channels all the way up to GMHD09, except for GMHD01 and GameHD02, the rest are not carried here in Nashville on Comcast.