maybe im just always the skeptic, but i would think an exective at time warner would use a little better punctuation. Not sure he would say "other customer needs that eat up bandwidth" either.

i was about to disagree with you and say that there's really nothing wrong with the sentence...but then i saw "realisitic" and scratched my head.

Bob Watson told me MSG or FSNY are in negotiations, he's in charge of the NYC and NJ division, Fred Dressler is an executive from corporate. He probably didn't mention MSG and FSNY because they only apply to NY metro area.

Email them, they just might respond. It's better than talking to CSR.
http://www.timewarnercable.com/corporate/aboutus/management.html

It would be awful if we only get to see the Nets in HD before the Knicks this coming season.

I have been having the same problems with on demand here in staten island. I havent been able to watch anything for the last few days. Good to know, that it isnt just me.

I was told last time that it "should" be corrected by today, but I havent tried to access anything yet (Im at work) - if it doesnt, I'll give it another day then the "fix this or please give me some kind of $$ credit" calls will begin.

I know there was some kind of an upgrade going on the other day, but for the outage to be going on THIS long is ridiculous.

I was told last time that it "should" be corrected by today, but I havent tried to access anything yet (Im at work) - if it doesnt, I'll give it another day then the "fix this or please give me some kind of $$ credit" calls will begin.

I know there was some kind of an upgrade going on the other day, but for the outage to be going on THIS long is ridiculous.

I have requested (and recieved) credit for as little as a day's outage of the on-demand service. It's something you're paying for, and it's not available, so they are obliged to give you credit. Even if it's as little as 25 cents, you should be able to hit them in their bottom line for your inconvenience. Cable is a convenience that should be available when you want it. If not, you should be reimbursed.

Scott

Before I start, if there are any TWC Techs that read this thread, custom installers, or local electrical or wiring guys that do quality RG6 line run work, please PM me. I am looking for an installer to do a couple of hours of work in College Point, Queens at my residence.

My PQ and Modem speed has deteriorated terribly as of late. I called customer service and all they continue to want to do is check from the office and tell me there is no need to dispatch a tech. I have given up on calling and instead started to do some research and have come to the conclusion that my wiring setup is not only less than optimal, but of the worst design possible. My main line is dropped from the pole into a two-way splitter with one line direct to the modem and the second line sent over the roof to the back of the house to a second splitter. From the second splitter, one line is run back over the roof to the front bedroom, the second line goes through the wall to the living room to yet a third two-way splitter. One line to the box in the living room and one to a wall plate that feeds the basement box. Based upon what I have been reading it is more than likely my signal is severely weakened. I also have a ground loop hum on the living room line even though the grouding block in the front of the house appears to be properly grounded. I have been able to eliminate it by grounding the splitter in the living separately.

What I want and plan to do ASAP, unless advised otherwise, is eliminate all the splitters in the chain. I want to mount a demarcation box in the front of the house where the line drop is and start the connection run in the box to a surge surppressor, from the surge surppressor to a 4 port return path amp (this is an 8 port example from Electroline Electroline FT08100 (http://www.cabletvamps.com/Products/EDA-FT08100.htm)...Electroline does not make this in a four port and a PDI four port return path amp has been recommended instead). I then have four (4) lines to home run back to the demarc. For the install, only three lines need to be installed as the cable modem line does not need to be changed, just checked and hooked up. I want to remove the other lines to avoid any coupling and run three new lines, one to the bedroom, one to the living room, and one to the basement. The maximum run of any line is aprox. 75'.

If anyone has any better ideas, please let me know. The cost of the parts and a proper installation seems well worth it for peace of mind and the theoretical improvement as well as avoiding the TWC or even worse having them send one of their third party vendors.

Any info, ideas or installer contacts is appreciated. Thanks in advance.

good luck GW. hopefully it goes well.

not sure if there are any hockey fans here, but i read today that comcast may be awarded the NHL contract. any chance that they would use the INHD/INHD2 channels to air the games?

It's possible they will put hockey on there. Keep in mind that if they plan to broadcast NY area teams, they would be blocked out if the game was carried by MSG, or FSNY. Maybe 708 would carry NY area hockey in HD like they do with the Yankess. Just a guess...I don't think 708 is exclusive to the YES network.

In any case, I can't wait to see hockey in HD again, regardless of who's on. I've always said that hockey benifits the most from being broadcast in HD.

well the NHL deal is done and ESPN is out! considering how little respect they gave the NHL i'm actually thinking this might be a good thing. hopefully we'll get NHL games in HD on either 708 or 721/722 on a regular basis. hopefully we'll get a few games a week in HD. Considering how much of an investment OLN is making i'm hopeful they'll do a good job marketing the sport.

The New agreement between the NHL and Comcast seems good, but is it really?

What will be the point of ESPN2-HD now? Most of the NHL games would have been on that channel. Football isn't on ESPN2-HD, Baseball will be gone soon & NBA games are on regular ESPN.

and their is an OLD-HD, will we have it? Most likely not. but they better make the PQ on OLN (chan 122) look better then it does now.

well the NHL deal is done and ESPN is out! considering how little respect they gave the NHL i'm actually thinking this might be a good thing.


/off-TWCNYC-topic for a minute:

You can hardly blame ESPN for not marketing the NHL. They carried a healthy schedule of games, had a nightly NHL recap show (NHL 2 Night) and produced commercials for both the season and post-season.

Despite ESPN's marketing investment, the NHL was routinely demolished in the ratings by sports that ESPN didn't market at all ... like Professional Bowling and Dog Shows.

If you want to blame anyone, blame the NHL. They're the ones who overexpanded into weak markets, failed to curb the neutral-zone trap, and basically fiddled for a decade as the sport was drained of excitement and drama. Gary Bettman is enemy number one for me, and the real one to blame.

It's a shame we won't see the NHL in HD in the states, but that's the league's fault, not ESPN's. The contract demands the NHL opened negotiations with were way out of line with reality.

The New agreement between the NHL and Comcast seems good, but is it really?

What will be the point of ESPN2-HD now? Most of the NHL games would have been on that channel. Football isn't on ESPN2-HD, Baseball will be gone soon & NBA games are on regular ESPN.

and their is an OLD-HD, will we have it? Most likely not. but they better make the PQ on OLN (chan 122) look better then it does now.

There are a lot of college football games on ESPN2, does anyone know if most are in HD? And when we might get the channel?

/off-TWCNYC-topic for a minute:

You can hardly blame ESPN for not marketing the NHL. They carried a healthy schedule of games, had a nightly NHL recap show (NHL 2 Night) and produced commercials for both the season and post-season.

Despite ESPN's marketing investment, the NHL was routinely demolished in the ratings by sports that ESPN didn't market at all ... like Professional Bowling and Dog Shows.

If you want to blame anyone, blame the NHL. They're the ones who overexpanded into weak markets, failed to curb the neutral-zone trap, and basically fiddled for a decade as the sport was drained of excitement and drama. Gary Bettman is enemy number one for me, and the real one to blame.

It's a shame we won't see the NHL in HD in the states, but that's the league's fault, not ESPN's. The contract demands the NHL opened negotiations with were way out of line with reality.

I agree with much of what you say...but you can't really believe that ESPN ever really cared about the NHL. they had terrible commentators, regularly mocked the NHL on other shows like PTI and others, if they even mentioned the sport at all. NHL tonight was on for what, 2 months at the end of the season? and in a horrible time slot too. At least OLN will treat the sport with some respect because of all they are investing to carry it.

Regarding NHL in HD in the states we're probably going to have more this year than we ever had before. If TWC adds MSG-HD to their lineup (WHAT ARE YOU WAITING FOR TIME WARNER????) we'll get to see every Rangers home game, except for those monday games on OLN, in HD. Plus we should get some HD games on INHD/INHD2 because of the relationship with Comcast. Additionally, I think that HDNET may also be carrying some games. As it stands it looks to be a good year for NHL broadcasts in HD.

Posted my own thread about this but maybe some of you guys can help me.

That Pioneer receiver that I got last week has been shutting off on me. Just randomly. Sometimes I'll set the timer to record something and leave the cable box on (like always) and it just shuts off on me. It will turn back on if i have the box programmed to "link" with my VCR and remind me that the program is on...but otherwise, if i'm not changing the channel or whatknot, it will just turn off.

What's the deal? Is it broken or is there something I'm doing wrong?

Posted my own thread about this but maybe some of you guys can help me.

That Pioneer receiver that I got last week has been shutting off on me. Just randomly. Sometimes I'll set the timer to record something and leave the cable box on (like always) and it just shuts off on me. It will turn back on if i have the box programmed to "link" with my VCR and remind me that the program is on...but otherwise, if i'm not changing the channel or whatknot, it will just turn off.

What's the deal? Is it broken or is there something I'm doing wrong?

Is your box connected via DVI? I used to have the Pioneer connected via DVI to my Samsung DLP and it would shut off almost every night by itself - usually after powering down the Samsung. Very annoying and ultimately I returned the box. But I think this behavior was only over DVI - it was a pretty common problem.

Is your box connected via DVI? I used to have the Pioneer connected via DVI to my Samsung DLP and it would shut off almost every night by itself - usually after powering down the Samsung. Very annoying and ultimately I returned the box. But I think this behavior was only over DVI - it was a pretty common problem.

Yup. Connected via DVI to the TV and also via S-video to my DVD Recorder.

BUT, the other day I was watching TV...and in the middle of watching TV, it shut off. TV was still on when this happened.

Hey guys,

Just got the news, I have to remove my Directv dish and get TWC.
We live in Queens and have had D* for five years and regret having to go to cable.

I have a Panny 50lc13 and full home theater setup.
I was using a samsung 360.

I guess my only option is TWC with Hidef DVR.
Are there any options or deals for people that switch?
Is the 8300HD is only way to go?
I'm wondering is TWC Hidef that bad?
Are the prices truly standard fo the different packages?

Thanks

Why do you have to dump D*?

I put my 8300HD in Diagnostic mode and discovered that there is a Channel 709 which is UPN-9. I did it around 8 o'clock, there was no HD feed on that channel.

I will keep trying every now and then. Maybe UPN-HD is coming sooner than we think.

I put my 8300HD in Diagnostic mode and discovered that there is a Channel 709 which is UPN-9. I did it around 8 o'clock, there was no HD feed on that channel.

I will keep trying every now and then. Maybe UPN-HD is coming sooner than we think.

I wouldn't get too excited - I've been getting UPN-9 via my QAM tuner on 1.9 since at least January. You're right though - no HD yet on that feed. (All other 1.x channels are HD)

so as of last night I'm STILL having Programming On Demand issues. I didn't bother to call them (I called them this past weekend for that & a RR related issue & got a $40 credit for RR) but it's really ridiculous that it's STILL not working. There's a tech coming tomorrow to check the signal levels for me (for the RR problem, but I managed to fix that myself) so hopefully that sheds some light. My wife has been wanting to order a few movies b ut we cant, much less watch anything on HBO OD that we pay for as part of the package.

Sorry, I just wanted to rant - you'd think if it was such a huge problem that they'd notify the customers, or at least dole out credits since so many people are affected (as they claim anyway).

Is the 8300HD is only way to go?
I'm wondering is TWC Hidef that bad?
Are the prices truly standard fo the different packages?

NYC's TWC has been using a number of HD STBs, and a visit to the NYC TWC forum has discussions of the pros/cons. The 8300HD isn't bad as STBs go, but the older 8000HD, within NYC's system, had greatly reduced resolution and other problems.

TWC's overall HD lineup isn't that bad either compared to other systems. Everyone always wants more HD channels. A visit to twcnyc.com shows the channel lineup and pricing. NYC's TWC admitted a while back that they do use rate shaping (reducing higher frequencies/details) to extend bandwidth availability. How much of the 8300HD's output resolution of only ~1290 lines (http://www.avsforum.com/avs-vb/showthread.php?postid=5175424#post5175424) effective resolution (resolvable detail) might be caused by rate shaping (versus output circuits) isn't clear. But a Calif. TWC user says he measured 1600 lines (http://www.avsforum.com/avs-vb/showthread.php?p=5911408&&#post5911408) using a CableCard into his LCD panel. And in NYC, using RCN and a different DVR converter, I've measured 1335 lines of resolution with HDNet test patterns. -- John

I am not sure if this is a right forum for my problem, but here I go....

I switched my box from SA3250 to SA8300 last Friday.
Since then the program guide stopped woking. Either on the box and the remote, when I press GUIDE botton, NOTHING!!!
I called TWC on Friday and the representative told me there was a service problem in my area and will be fixed by late that night, but until now I don't have program guide.
Even when I press INFO button, it just says "No data available".
Did anybody have this problem before?
I called last night but the guy told me their system is down and couldn't get the record on the computer and told me to call him back later but it was kinda late for me to wait around and call him back.
I've been looking aroung to find any similar issues in different forums but couldn't find any answer.
Appreciate for any comment!

I have been searching around for this... but have not found what I am looking for... In TWCNYC.. does the 8300HD:

1. Allow you to add external SATA Hard Drives?

2. Allow you to copy movies to your PC?


I thought the answer was no, but I read some locations people were adding hard drives. Then I began to think it had to do with Passport vs. SARA . So...

3. What's the difference between Passport and SARA?

4. TWCNYC uses Passport, correct?

and last question....

5. Does anyone know if TWCNYC has any plans to support SA Multi-Room DVR?

8300HD DVR is the best, but being limited to the living room is a major setback.

Thanks in advance.

I have been searching around for this... but have not found what I am looking for... In TWCNYC.. does the 8300HD:

1. Allow you to add external SATA Hard Drives?

No

2. Allow you to copy movies to your PC?

No

I thought the answer was no, but I read some locations people were adding hard drives. Then I began to think it had to do with Passport vs. SARA . So...

3. What's the difference between Passport and SARA?

Completely different software platforms. SARA is Scientific Atlanta's software while Passport is made by Pioneer. In terms of basic functionality and DVR features, Passport is widely believed to be superior. However, SARA does have some benefits: 1) option to fix the annoying HDMI DD 5.1 problem; 2) option to change sidebar color to black instead of gray; 3) ability to add SATA hard drive.

4. TWCNYC uses Passport, correct?

Correct

and last question....

5. Does anyone know if TWCNYC has any plans to support SA Multi-Room DVR?

I wouldn't count on it anytime soon. Certainly haven't heard any rumors that they plan to.

Moral of the story: while Passport is missing some of the setup options that SARA has, if you plan to use the 8300HD as a DVR, then be happy you have Passport.

I switched my box from SA3250 to SA8300 last Friday.
Since then the program guide stopped woking.
After a cold boot (unplugging for ~15 seconds), the Passport series of lights on the graphic (as it's rebooting) should light up one after the other indicating data is loading. If not, and with no program data in the guide, there's undoubtedly a 8300HD or head-end malfunction. Might try the function button atop the remote, too, pressing cable. -- John

John, thanks for the reply.
I've tried everything before, but no luck.
I called twc again today and they tried everything but still nothing.
They told me that techincian has to come and fix it in person. :(

So I found out from this forum how to got into the box's setup screen and looked through it.
And what a surprise!!!
In there, it shows "GIUDE: NO". It is not authorized.
I wanted to call back twc and tell them about this(actually wanted to yell at them) but I wasn't sure it was okay(legal) for me to get into the setup of SA8300.

However, I couldn't change that option in the setup.
So what I want to know is that if it is possible for me to change "GUIDE: NO" to "GUIDE: YES" instead of technician coming out and wasting my time and their time.

So what I want to know is that if it is possible for me to change "GUIDE: NO" to "GUIDE: YES" instead of technician coming out and wasting my time and their time.

I think this is all controlled through the head-end. Sending a technician out wont help, since it's not a box problem. I would try to call them again and ask if they can double-check if your box it authorized for the guide feature.

Thanks Eric, this was very helpful.

No



No



Completely different software platforms. SARA is Scientific Atlanta's software while Passport is made by Pioneer. In terms of basic functionality and DVR features, Passport is widely believed to be superior. However, SARA does have some benefits: 1) option to fix the annoying HDMI DD 5.1 problem; 2) option to change sidebar color to black instead of gray; 3) ability to add SATA hard drive.



Correct



I wouldn't count on it anytime soon. Certainly haven't heard any rumors that they plan to.

Moral of the story: while Passport is missing some of the setup options that SARA has, if you plan to use the 8300HD as a DVR, then be happy you have Passport.

I think this is all controlled through the head-end. Sending a technician out wont help, since it's not a box problem. I would try to call them again and ask if they can double-check if your box it authorized for the guide feature.


Thanks, csundbom!
By the way, you are ISF Calibrator.
Now I know where to call when I need one. :)


I'm just wondering that if I tell them about authorizing this feature, would they know what I am talking about?
These days I'm having some troubles with tech support of some companies(cable, computer, electronic, cell phone, etc..)
Usually they don't really know what they are doing or what I am talking about.
It is really frustrating to talk to them.
I usually get more information from different forums like this one here.
I am not saying I know more than they do, but usually either they know as much as I do or they just don't want to admit they don't understand what I am saying.
When I ask for more knowledgable technician in the company, either they get offended or they say there is no other technician who can help me better than they are. :eek:

When I call them, who shoud I ask for to get a better help(if they don't know what they are doing)?
I am not trying to sound like a jerk, but either I paid or am paying for the service. So I think I am entitled to get a better answer from them if I cannot get the service that I am supposed to get than them saying somthing else.
As I said before people in this forum know much more than these tech support people. So usually when I have a problem, first I try to find an answer from various forums and try to fix it myself. An then if I cannot solve it myself, I call them and usually get no answer. :mad:

Anyway, really sorry for writing too long.
Didn't mean to bore you guys with my frustration.

At least I know I always get good info from people like you guys and forums like this.
Thanks again.

Interesting "problem" if you can call it that -

Seems that the programming info and rating information sent out by the networks is not coming through to my TV. Why do I care?... well, I actually use the V-chip for when the kids are around. Now the same info is available by hitting the Guide button, but it isn't being received by the TV. So, the parental lock features won't work. IF I use the parental lock on the 8300, the box will block channels properly.

The problem I have is that I have the cable line split - one goes to the 8300, other goes to the built-in QAM tuner on TV. And kids are pretty smart - all they have to do is switch to the cable input and can watch whatever they want.

Analog channels seem to be ok - it's the HD digital channels that don't work (1.2, 1.4, etc.). I know it's not the TV because if I use my antenna everything works perfectly.

So the question is - is TWC allowed to strip the information and rating from the feed? I thought it was a FCC rule that they had to distribute the signal unaltered.

Any help on this topic would be greatly appreciated.

Thanks

http://www.avsforum.com/avs-vb/showthread.php?p=6085560&&#post6085560

As one of the probably many gay and lesbian AVS members who visit and post in this thread, I think (and hope) that it can thrive without the wiseguy rantings of this homophobic creep.


:D Ha, funny stuff

All Yankees, All the Time Works for YES

By RICHARD SANDOMIR The New York Times August 25, 2005

YES Network is a study in Yankees immersion. Oh, there are Nets games, but YES is clearly the sod of the Yankees, a pinstriped gift box, a special-interest channel packed with 130 games and past classics, 34 adoring episodes of "Yankeeography," a magazine program and a series in which four fans travel to every Yankee game.

It offers no nightly sports news wrap-ups like "SportsCenter" but uses its studios for pregame and postgame Yankees and Nets shows and the "CenterStage" talk show.

The real news at YES is the Yankees - past and present, dead and active.

In its four years, YES has become the most-watched regional sports network in the country - outpacing its local rivals, MSG Network and Fox Sports New York - an achievement that would have been impossible if the Yankees did not have 26 World Series titles and an owner who prefers winning to breathing.

"The team has played real well for 10 years, so the question is, what's our risk profile?" said Tracy Dolgin, a former Fox Sports executive who became the YES president last September. "With an incredible brand like the Yankees, you could go some period of time not performing well without the business going to hell."

Despite an inconsistent season, the Yankees (69-56) have been the stars of local prime time. Twelve of their last 17 prime-time games through Tuesday had beaten all other local programming among YES's target audience, men 18 or older. For the season, Yankees games held that distinction 17 times in 56 games.

On Tuesday night, the Blue Jays-Yankees 7 p.m. game generated a 5.8 local rating - more than five times higher than that of the Mets' victory over Arizona, which started at 9:30. The Yankees' postgame show tripled the Mets' rating.

Through 98 YES telecasts, Yankees games had an average 4.4 rating, down 4 percent from last year, but 158 percent better than that of Mets games, which suffered in April and May from Time Warner's blackout of MSG and FSNY.

While the primary goal of Leo J. Hindery, Dolgin's predecessor, was to make sure YES was fully distributed around the region, Dolgin's role has been to raise YES's value and revenues. If fans crave comfort by tuning in to Yankees games, he reasons, advertisers should feel as cozy about tying their products to the team.

"I view YES as a business," he said. "Maybe when you own a team there is a public trust element, but this is a business."

Lee Berke, a consultant to several regional sports networks, said, "Tracy was brought in to improve profit margins, and he's been pushing it to the max in terms of advertising inventory and innovative marketing."

Dolgin said that his approach was to appeal to the core fan by acting like a fan, with a clear view that the network wanted the Yankees and the Nets to succeed - not unlike many other team- and league-owned cable channels.

Some of Dolgin's most noticeable changes have been on the advertising side. During Yankees telecasts this season, advertisers have bought 90-second "content breaks" to sell films ("The Bad News Bears" and "Mr. and Mrs. Smith") and television programs (Fox's "24," National Geographic's "Extraterrestrial" and FX's "Over There") on the belief that viewers will not surf away the way they would from traditional 30-second commercials.

Each break is preceded by two "teases" in earlier innings by Michael Kay, the Yankees' play-by-play announcer. Dolgin anticipates breaks lasting up to 2 minutes 40 seconds during halftime of Nets games and for nonentertainment companies, like banks, to buy time for 90-second breaks next baseball season.

A more intriguing, if immodest, innovation occurs in "The Ultimate Road Trip," in which four fans attend all home and away Yankees games. In these, the sponsors are kings, enablers of this season-long fantasy. The four extol the comfort of their Dodge Durango, compete to win a Fujifilm digital camera, fly on Continental Airlines, sip Dunkin' Donuts Coolattas and make sandwiches at a Blimpie in Manhattan to raise money for the Jorge Posada Foundation. And don't forget those glimpses at the Fujifilm blimp or the lingering close-ups of the Durango grille.

The aggressive integration of the sponsors' products into the series was planned by Dolgin as a kitschy extension of traditional product placement, a way to make the products the program's heroes, without which it would not exist.

"It helps them achieve their goals, and I'm not trying to fool viewers," he said.

Jarrod Moses, the president of Alliance, the entertainment marketing firm that is part of the Grey Global Group, said that over-the-top product integration might hurt the believability of the series.

"The rule of thumb," he added, "is what wouldn't happen in your own day wouldn't happen on the air."

Two of the sponsors said they were pleased with the results so far.

Adam Yates, a spokesman for Fujifilm, said the company did not want its cameras to be used shamelessly, but suggested that "it's not too far a reach for people on a road trip to record their adventures with a Fujifilm digital camera."

Ron Feigenbaum, the marketing director of Blimpie, said his fast-food chain coveted having its message inserted into the series and proposed turning over one of its stores to the four "Road Trip" participants for the day (during which Posada, the Yankees catcher, and his wife, Laura, made appearances).

Next season, Dolgin is planning a series tentatively called "Boys' Toys," which will integrate the types of products that appeal to demographically appealing guys.

As for the Nets, Dolgin said they were less exploitable than the Yankees. Their history is less glorious, their players less worthy of a "Netography."

"What we can do is improve the telecasts, and the easiest way is with the announcers," he said.

YES has hired Marv Albert - the former longtime Knicks announcer - as its play-by-play voice and is expected to add Kenny Smith, Mark Jackson or Mike Gminski as his partner.

"Being a better team this year, with more marketable players, and with Marv, we have a chance to outrate the Knicks," Dolgin said.

Last season, the Knicks averaged a 1.0 rating, the Nets a slim 0.6.

"If we beat the Knicks," Dolgin said, "we can go to sponsors no longer being the second banana.”

Any help on this topic would be greatly appreciated.

Thanks

http://www.avsforum.com/avs-vb/showthread.php?p=6085560&&#post6085560
I use DVI and Component from the 8300HD at the same time. Never a problem so far. I would make sure 480i is disabled in the 8300HD as a valid format, since it's not supported over DVI. Maybe you should try to swap out the box?

It is really frustrating to talk to them.

You're not kidding! If you are not in a rush to get it fixed, and you don't want to call them, you can try the email route. I had some success getting answers that way. They can't drop the ball as easily as over the phone. Or just keep trying to call them, you may get lucky and find a rep that knows what he's doing.

All Yankees, All the Time Works for YES

"Being a better team this year, with more marketable players, and with Marv, we have a chance to outrate the Knicks," Dolgin said.

Last season, the Knicks averaged a 1.0 rating, the Nets a slim 0.6.

"If we beat the Knicks," Dolgin said, "we can go to sponsors no longer being the second banana.”

Hopefully, with this positive news regarding the YES network, Cablevision and TW will recognize the advantages of working out a broadcast deal.

With no MSG HD-- YES HD with the Nets will win hands down in my house—and I’m a Knicks fan.

I agree, I'm a knicks fan and I will be watching the Nets on YES-HD.

two questions:

1) how can you tell what passport version you are using on the stb. I currently have the 8300HD DVR.

2) I live in NYC, does anyone know who lives in NYC or has heard anything if we got the firmware upgrade yet or if we are getting it soon. I mean to get DD while using HDMI because before we couldnt. Only could get DD thru component. Please respond.

1) how can you tell what passport version you are using on the stb. I currently have the 8300HD DVR.

On the STB (not the remote) simultaneously press and hold Exit and Select. After a few seconds, the box will beep and go into diag mode. Release the buttons and then press Exit. The box will change channels to the diagnostic channel.

SO did we get any new channels yet? :D

TM

I havent seen any new channels, but I was able to watch Aliens vs. Predator on Cinemax On Demand last night - HBO was still problematic tho.

I havent seen any new channels, but I was able to watch Aliens vs. Predator on Cinemax On Demand last night - HBO was still problematic tho.


HBO on Demand is fine now, just watched the last entourage episode. I live in Bulls Head on Staten Island. I think your problem might an individual one and not a system one.

watching the mets today on 705, it looked horrible was that in HD? Its coming in 720p but it sure dont look like HD, looks more like stretched SD. Does fox5 ever show the mets in real HD?

watching the mets today on 705, it looked horrible was that in HD? Its coming in 720p but it sure dont look like HD, looks more like stretched SD. Does fox5 ever show the mets in real HD?

It was in HD on both of my boxes and TVs. But I agree that the PQ wasn't great. Esp. shots of the field.

I personally think HD on Fox is the worst. Watching another sporting event on another HD channel big difference.

I personally think HD on Fox is the worst. Watching another sporting event on another HD channel big difference.

As long as that other channel isn't NBC - oh wait, NBC almost never broadcasts sports in HD :)

I agree that ABC (and ESPN) and CBS are the best though.

i just finished watching the mets game from earlier today. boy that was some poor picture quality...even my girlfriend sat down on the couch and almost immediately asked "is this HD???" then she saw that it was fox and knew why the picture was so crappy. it's really a shame how bad their broadcasts are when compared to CBS. although today was bad imo, even by fox's standards.

As long as that other channel isn't NBC - oh wait, NBC almost never broadcasts sports in HD :)

You could have shortened that to "NBC almost never broadcasts sports"

i just finished watching the mets game from earlier today. boy that was some poor picture quality...even my girlfriend sat down on the couch and almost immediately asked "is this HD???" then she saw that it was fox and knew why the picture was so crappy. it's really a shame how bad their broadcasts are when compared to CBS. although today was bad imo, even by fox's standards.

FOX baseball game of the week is not HD. It is FOX widscreen basically an upconvert of the SD picture stretched to fit the 16x9 format. They will do the playoffs and World Series in HD.

FOX baseball game of the week is not HD. It is FOX widscreen basically an upconvert of the SD picture stretched to fit the 16x9 format. They will do the playoffs and World Series in HD.

thanks for the info. i knew something wasn't right as the picture didn't even come anywhere near the quality of the previous night's Steelers/Redskins game.

Just a reminder…

Letterman in HD tonight—finally.

Just a reminder…

Letterman in HD tonight—finally.

Excellent. As much as I like DL, I never watch it b/c CBS inserts those silly gray sidebars which are extremely distracting in a dark bedroom.

Just want to let you guys know about problem I had above...
The cable guy came and it's got repaired.
I don't know what he did since I wasn't at home.
Anyway, my girlfriend told me that the guide is working so now I'm good.
Thanks for help guys!

FOX baseball game of the week is not HD. It is FOX widscreen basically an upconvert of the SD picture stretched to fit the 16x9 format. They will do the playoffs and World Series in HD.


thanks! why not!!!!!!!!!!!!!!!!!!!!!!!

Turned on the HD set today and started to receive Universal HD on Channel 708. Here's their url: http://www.universalhd.com/. Does anyone know if this is permanent or just a preview? BTW, there was actually nudity on a 13:00 broadcast.

TIA...JL

Yesterday, Gizmodo mentioned that the MTV VMAs were supposed to include a commercial for "Time Warner's new set-top DDR", but I'm kind of wondering if they made a typo and meant to refer to a fancy new (HD?) DVR and not a new version of Dance Dance Revolution. I didn't see the VMAs...if anyone here did, what did the spot actually advertise?

Turned on the HD set today and started to receive Universal HD on Channel 708. Here's their url: http://www.universalhd.com/. Does anyone know if this is permanent or just a preview? BTW, there was actually nudity on a 13:00 broadcast.

TIA...JL


Channel 708 is probably being utilized for Universal HD's U.S. Open Tennis coverage.

Turned on the HD set today and started to receive Universal HD on Channel 708. Here's their url: http://www.universalhd.com/. Does anyone know if this is permanent or just a preview? BTW, there was actually nudity on a 13:00 broadcast.

TIA...JL


WOW! That’s interesting, a new channel?

I would like to know the answer to your question too, can’t wait to check it out tonight, but I think beatles6 nailed it.

All I saw this morning on (it seemed like) every channel-- were soaking wet idiots, with microphones, trying not to blow away, or get hit with flying roof tops and assorted debris, --informing me that it was raining and windy where they were.

Thanks for the Universal HD alert on 708, SRFast. With the OFF AIR on the guide, know I would never have tuned in. If it's not just a glitch, can't believe TWC would introduce UHD like this, even though that's how they've rolled out new HD channels previously. -- John

Channel 708 is probably being utilized for Universal HD's U.S. Open Tennis coverage.



Bloody hell. I was hoping for some Battlestar Galactica in HD.

Why does TWCNY's HD lineup suck so much?

sigh. :(

Bloody hell. I was hoping for some Battlestar Galactica in HD.

Why does TWCNY's HD lineup suck so much?

sigh. :(

I just checked the schedule at the Universal HD website, and they don't have any Galactica broadcasts scheduled at the moment, which is a drag since I was also very excited about seeing it in HD. In mid-Sept they are adding "Karen Sisco", though, and will presumably be showing a bunch of the never-aired-on-ABC episodes, so that's something to look forward to if the channel sticks around (which I hope it does).

Sorry to report Universal HD on 708 went off the air at 14:36. It went off right after the moive "Decoys" ended. I hope TWC adds UHD to their line up because it looked pretty good.

Regards...JL

Sorry to report ... off the air ... it looked pretty good.

Regards...JL

Bummer

It must have been the nudity.
:o

Now channel 708 says that it is a subscription service. I called TWC and the rep did not know a thing. I think we pay enough are they going to charge us for any addition now?

But is 708 reserved for YES network???
I love watching Yankees game on 708(and hate when they show yankees game on 9, it looks horrible).

If they put a new HD channel on 708, does that mean we are gonna lose the YES channel???

the subscription notice came off, just a grey screen on 708.

Channel 708 is probably being utilized for Universal HD's U.S. Open Tennis coverage.
Looks like you were correct, tennis is on right now.

Looks like you were correct, tennis is on right now.

You're joking around right? I see a gray screen. Why can't I see maria in HD :)

You're joking around right? I see a gray screen. Why can't I see maria in HD :)
I'm in Staten Island, let's see if this works

Looks like you were correct, tennis is on right now.

It is 20:35 in Queens, NY and Channel 708 off the air. The only tennis broadcast is on USA-40.

Regards...JL

It is 20:35 in Queens, NY and Channel 708 off the air. The only tennis broadcast is on USA-40.

Regards...JL
Anybody else in SI seeing UHD on 708?

this may be the first time i've ever said this - "i wish i lived in Staten Island" :)

this may be the first time i've ever said this - "i wish i lived in Staten Island" :)
That may be the first time anyone has said that! :D
Seriously though, the pq is pretty good, hopefully the rest of you will get it turned on soon. :)

CBS inserts those silly gray sidebars which are extremely distracting in a dark bedroom.

Tonight, at least, WCBS is inserting black sidebars (during CSI-Miami).

Discovery HD on 706 was pretty unwatchable tonight - Lance Armstrong special was having audio dropouts about once every 10 seconds. Anyone else experience this as well. Could be me b/c i just switched from component to HDMI to a vizio P50HDM. Is it just me?

Actually, all the HD channels have audio and video dropouts. Very annoying. I'm in Bayside, Queens. Anyone else have a similar problem? Could it be related to my HDMI vs. component?

Tonight, at least, WCBS is inserting black sidebars (during CSI-Miami).

I'm watching CSI right now and I don't have the black bars you speak of ... :confused:

Just noticed by scanning ahead on the cable guide that daytime (11 am plus) USA HD tennis is scheduled on channel 708. And it reads like at least one borough got HD tennis last night. Seem to recall this initial limited-borough mixup for a 708 special happened previously.

Irksome that I watched Monday night in fuzzy SD when TWC was delivering HD to a few subscribers. Suppose it's too complex to computer sort HD subscribers and send e-mails to those with cable modems, or use the MESSAGE feature on the cable converters. I'll give USA network a try at 11 this morning. -- John

Just noticed by scanning ahead on the cable guide that daytime (11 am plus) USA HD tennis is scheduled on channel 708. And it reads like at least one borough got HD tennis last night. Seem to recall this initial limited-borough mixup for a 708 special happened previously.

Irksome that I watched Monday night in fuzzy SD when TWC was delivering HD to a few subscribers. Suppose it's too complex to computer sort HD subscribers and send e-mails to those with cable modems, or use the MESSAGE feature on the cable converters. I'll give USA network a try at 11 this morning. -- John
If I recall correctly a similar thing happened when YES-HD first went on 708 at the beginning of the season. Maybe they were using staten island as a test bed, thinking no one would notice :D

I can also confirm it was on in SI - I went there looking for a Yankee game, but I forgot that :

1) only the home games are in HD and
2) they're on the west coast, meaning the game is on really late.

The PQ of the tennis coverage was very nice - I have no issues with any of the HD PQ overall, including Fox (24 looked wonderful to me).

Also, I was able to use Cinemax On Demand last night to watch Dodgeball, but I didn't dare test any other movies afterwards - it's really been hit or miss for me, despite the technician visit who checked the incoming signal strength (all is well according to him). My mom who lives 20 minutes away has had no OD issues at all, so it's very odd. I'm thinking it could be the crappy Pace boxes that TWC gave me, does anyone think I should swap them out for SA boxes?

Someone posted in the programming forum (US Open sticky thread) that Universal HD, being line tested with their regular dramas during the day on 708 Monday, starts HD coverage at 5 pm today. Don't know what, if anything, will appear at the 11 am programming shown in the 708 guide, but 35 minutes should reveal it. -- John

That may be the first time anyone has said that! :D
Seriously though, the pq is pretty good, hopefully the rest of you will get it turned on soon. :)

Sorry I couldn't resist. Glad to see they are working on HD for the daytime Open sessions as I have the week off :)

Here's the Universal HD US Open Schedule (http://www.universalhd.com/Schedule/search.bravo?month=2006-12&keyword=US%20Open&start=today), although haven't deciphered what simulcast means on it [EDIT: must be USA/UHD SD/HD], and why even though the channel 708 guide lists tennis as starting at 11 am (pressing the GUIDE button) nothing is on at 11:06. On screen (without pressing GUIDE) is the listed number to call for HD specials, which actually means you should already be able to see the specials if you're an HD customer.

From the UHD site:
Aug 29 - Sept 11
For the 2nd consecutive year, Universal HD is proud to present the US Open live in stunning HD. With 65+ hours of tennis Universal HD offers coverage of the US Open no one can match!
-- John

"Time Warner Cable's NYC area systems aired Universal HD's coverge of last
night's matches on channel 708. We plan to air the upcoming matches from
Universal HD, with the possible exception of those matches that conflict with
YES HD coverage of the Yankees.
These conflicting matches may be placed on another channel, may not be made
available or may be carried from Universal HD's repeat telecast schedule.
Non conflicting matches will be carried on ch 708.
Matches on CBS HD will be on channel 702, as usual.
Since matches are live and can be impacted by weather delays or cancellation, US
Open Tennis coverage is subject to availibility and resource constraints."

Bob Watson

"Time Warner Cable's NYC area systems aired Universal HD's coverge of last
night's matches on channel 708. We plan to air the upcoming matches from
Universal HD, with the possible exception of those matches that conflict with
YES HD coverage of the Yankees."

Bob Watson

Yet as of 2pm today, in Manhattan, I'm getting a message on 708 that I need to call to subscribe to the service. When I call, I'm told that Time Warner has no HD feed of the US Open.

Imagine what it would be like if we had a cable provider that could actually ever get their act together and do something right...
-JMP

Yet as of 2pm today, in Manhattan, I'm getting a message on 708 that I need to call to subscribe to the service. When I call, I'm told that Time Warner has no HD feed of the US Open.

Imagine what it would be like if we had a cable provider that could actually ever get their act together and do something right...
-JMP


I bet that we’ll see that message right up until the second the tennis coverage comes on. :rolleyes: And—I would be very surprised if the guide will be correct, when the tennis is actually airing.


Originally Posted by AndyHDTV
"Time Warner Cable's NYC area systems aired Universal HD's coverge of last
night's matches on channel 708. We plan to air the upcoming matches from
Universal HD, with the possible exception of those matches that conflict with
YES HD coverage of the Yankees."

Bob Watson

I’m shocked that AndyHDTV got any response from BW. Once again, if it were not for this thread and our sharing of information- we’d be as clueless as …TW.

By the way, didn’t BW respond to someone here, several months ago, informing them of some new HD channels “coming soon”. :mad: Soon has come and gone.

I sent Bob an email over a week ago and never got a response. I was inquiring about the possibility of TWC adding MSG-HD and FSNY-HD in time for the NHL and NBA seasons this October.

The guide is correct, or at least consistent with the statement earlier attributed to Bob Watson, in that it says that tennis is on from 11am-5pm. The problem is that the channel seems to be showing the subscription message. I'm curious if the signal is actually being carried and no one can watch it, or if there's just no signal to watch, not that it matters much.

As for Watson's comment that channels would be "coming soon," I say that companies like Time Warner should be forced in their terms of service to provide their definition of things like "soon," "just a moment," "as soon as possible," and "one second." In the industry I work in, they mean 24 hours, 90 seconds, 3-10 minutes, and 1 second respectively, yet I think Time Warner works with different definitions. Earlier today, I was told to hold on for "one second." That second took 15 minutes.
-JMP

Past 7 here in manhattan and grey screen is still displayed with the info saying "Tennis".

I sent Bob an email over a week ago and never got a response. I was inquiring about the possibility of TWC adding MSG-HD and FSNY-HD in time for the NHL and NBA seasons this October.

I wonder if we will ever see MSG-HD and FSNY HD on TWC. What a disgrace that the fans in Manhattan where the Knicks and Rangers play can't see their home games in HD. And it seems like those IO Cablevision ads run every 5 minutes to remind us. It's not like we have a choice and can switch providers.

I called TWC at 6:00, regarding the upcoming tennis on 708.
I actually got a CSR who was aware of the HD channels. She asked if I was receiving 701 or 710. I am.
I explained that others were getting the channel. She said it would start working at 7pm and if it does not, I should call back.
It's now 7:35 and it's not working. I also get a grey screen. So I am on hold now. I can only imagine what BS they will tell me.

I spoke to a CSR, just now.
CSR said they just received info stating that the are just passing alone the feed they are getting. Since they are not getting the HD feed, they are not broadcasting it. CSR also stated that the guide is wrong.
I told CSR that Universal HD web site clearly states that they are airing this in HD. The guide also has it on 708 and TWC has aired the US Open in HD the last 3-4 years.
They've done it before, several times. Why is this so hard?

my channel guide does show Tennis on 708 beginning at 7pm. however, my screen is gray too.

Call back the CSR's and when they give you a BS answer get their information and report them.

Heck, email Mr. Watson with the information so he knows what kind of fools are working and that their is truly a problem with the feed.

I wouldn't feel as bad about not being able to see the HD version of the Open if USA's signal wasn't so crappy. I see serious noise just outside the doubles lines on center court. Oh well.

After getting the grey screen last night, I'm back to getting the subscription notice today on 708. I called TW again, and a half hour later the rep told me that they were only carrying the evening tennis in HD. I first asked why the guide indicated otherwise, and he tried to explain something about TitanTV.com telling me what would be on. (I told him I knew what was supposed to be on, but that it wasn't what was on.) Then I pointed out that even if I bought into his idea that the HD broadcast was only at night, it still didn't explain why I wasn't getting it last night.

The rep told me he'd look into it and call me back. He wouldn't promise a timeframe for a callback.
-JMP

After getting the grey screen last night, I'm back to getting the subscription notice today on 708. I called TW again, and a half hour later the rep told me that they were only carrying the evening tennis in HD. I first asked why the guide indicated otherwise, and he tried to explain something about TitanTV.com telling me what would be on. (I told him I knew what was supposed to be on, but that it wasn't what was on.) Then I pointed out that even if I bought into his idea that the HD broadcast was only at night, it still didn't explain why I wasn't getting it last night.

The rep told me he'd look into it and call me back. He wouldn't promise a timeframe for a callback.
-JMP

According to this (http://www.avsforum.com/avs-vb/showthread.php?t=573750), the HD coverage is only at night for the early rounds.

According to this (http://www.avsforum.com/avs-vb/showthread.php?t=573750), the HD coverage is only at night for the early rounds.

If so, why are we not getting HD during the evening either? I think TWC customers in Staten Island are getting the HD broadcast on UHD (708).

Recently had the SA8300HD hooked up to my Sharp LC37GB5U. Works fine in component but I can only get video, not audio, through HDMI. TWC says known firmware issue, tried swapping boxes to no avail. Seems like some others on here have had the same/similar problem. So, while TW is working on the firmware, has anyone tried or have any thoughts on running DVI instead? Sounds good in theory, just interested to see how it has worked out in practice.

Since I don’t yet have additional speakers, my other concern is that, even if the DVI were to work, I’d have to run the RCA Audio out from SA8300 to a 3.55 mm minijack on the Sharp, and I’m not sure how great that audio quality would be.

I'm getting UHD in NYC. Looks pretty good.

Me too, in Queens. Finally.

There is tennis on 708 in Queens, NY.

Regards....JL

There is tennis on 708 in Queens, NY.

Regards....JL
I have it also tonight in SI. FYI, I didnt get anything on 708 all night last night after having UHDs tennis on Monday night.

If so, why are we not getting HD during the evening either? I think TWC customers in Staten Island are getting the HD broadcast on UHD (708).

Simple answer seems to be that TWC (not just TWCNYC, but a lot of places) just screwed up. If you look in the main programming forum, there seem to be a number of TWC systems where UHD was supposed to have been provided on Monday and Tuesday evenings, but nothing showed up.

Glad that it's on tonight.

"Wasn't aware from your first email that there was a problem monday night. Last night issue was traced to a change Uni HD made in their data settings which didn't match those given to us on Monday"

Watson

Recently had the SA8300HD hooked up to my Sharp LC37GB5U. Works fine in component but I can only get video, not audio, through HDMI. TWC says known firmware issue, tried swapping boxes to no avail. Seems like some others on here have had the same/similar problem. So, while TW is working on the firmware, has anyone tried or have any thoughts on running DVI instead? Sounds good in theory, just interested to see how it has worked out in practice.

Since I don’t yet have additional speakers, my other concern is that, even if the DVI were to work, I’d have to run the RCA Audio out from SA8300 to a 3.55 mm minijack on the Sharp, and I’m not sure how great that audio quality would be.
Using a HDMI>DVI cable or converter/adapter does work with the 8300.

Not sure if its my imagination, but It seems like my 8300HD is able to store less shows these days. My DVR seems to be able to store only about 10-12 hours now.
I could've sworn it used to be able to store 18-20 hours.

Anybody else experience this?
How many hours is your 8300HD storing?

... It seems like my 8300HD is able to store less shows these days. My DVR seems to be able to store only about 10-12 hours now.

Anybody else experience this?


Me too!!

I have about 6 hours of SD and about 6 hours of HD and if I try to schedule future recordings, either I lose what isn’t saved (save until manual erase) or I am informed that I don’t have enough room to schedule a recording.

I’ve been trying to free up as much as possible so I can swap this box out but that is such a hassle since I have some important HD material that I would like to keep. And I’m not interested in D VHS.
The storage space is pathetically small on these boxes. I don’t know if it has gotten worse but I do know it is lame.

The other problem that I’ve had, for a few months now, is the pip / swap feature malfunctioning. I hit the button and nothing happens and then the box crashes and reboots.

Me too!!

I have about 6 hours of SD and about 6 hours of HD and if I try to schedule future recordings, either I lose what isn’t saved (save until manual erase) or I am informed that I don’t have enough room to schedule a recording.

I’ve been trying to free up as much as possible so I can swap this box out but that is such a hassle since I have some important HD material that I would like to keep. And I’m not interested in D VHS.
The storage space is pathetically small on these boxes. I don’t know if it has gotten worse but I do know it is lame.

The other problem that I’ve had, for a few months now, is the pip / swap feature malfunctioning. I hit the button and nothing happens and then the box crashes and reboots.

Yes. this is exactly about what I have 6 hours of HD and 6 hours of SD.
You think exchanging it for a new box would fix the problem?
I wonder why exchanging it for a new box would help?


Another problem i've always had since I've gotten the 8300 is that it doesnt set the aspect ratio setting properly all the time. I have a different setting for HD and non-HD and it seems to get confused sometimes by displaying my non-HD setting when I'm on a HD channel.
Any way to fix this?

Yes. this is exactly about what I have 6 hours of HD and 6 hours of SD.
You think exchanging it for a new box would fix the problem?
I wonder why exchanging it for a new box would help?
?

When I first got the unit (last Fall?), the pip / swap mode did function perfectly. This feature crapped out around April. I figure, with a new box, it should work properly, at least for a period of time. That’s my logic for getting a different box.
I can’t answer the storage anomaly or your aspect ratio problem.

I have the same problem with the pip swap issue on my 8300. I think it's a software issue so any replacement 8300 unit you get will have the problem soon after installation.

Was trying to watch both the Jets and Giants game at the same time *sigh*. Had to settle for using the "Last" button.

By the way, is anyone's SHO On Demand and Cinemax On Demand coming up black? HBO On Demand works fine...

Some time ago, I asked if anyone had current information about whether TWCNYC still requires a service call to verify the presence of a HDTV before issuing a new HD STB or DVR. Thanks to the several people who responded to my inquiry. I finally received my second HDTV this week and had no problem trading in my 8000SD for an 8300HD at 23rd Street.

A couple of weeks ago, shortly before I expected the new set to arrive, I called TWCNYC's regular number to schedule a service call for the installation of a Cablecard (and an 8300HD) and was given a single appointment for both installations. I had to cancel that appointment when the new TV's delivery date slipped. This week, when I tried to reschedule it, the CSR told me that she couldn't handle CC requests and that TWC has only one person who takes CC orders: Yoghwati Ramnarain -- 212-598-7312. After a slight delay, I was able to speak with her but will have to wait 2 weeks for the CC installation.

Another problem i've always had since I've gotten the 8300 is that it doesnt set the aspect ratio setting properly all the time. I have a different setting for HD and non-HD and it seems to get confused sometimes by displaying my non-HD setting when I'm on a HD channel.
Any way to fix this?

I have this problem on BOTH my 8300s. The setting I have now (Standard (4:3), Letterbox 16:9 picture) should be incorrect for a 16:9 Sharp LCD, yet it is the only setting that works. When I change channels, and my set has to adjust ratios, it blanks out for a fraction of a second-and sometimes (fortunately, rarely) in the middle of a program it will blank out for a fraction of second as if it was trying to correct its settings!!! (I believe it's the 8300 and not my set since DVDs never exhibit this behavior).
Oh well-at least it works MOST of the time :o

The other problem that I’ve had, for a few months now, is the pip / swap feature malfunctioning. I hit the button and nothing happens and then the box crashes and reboots.
I've had this identical problem with my 8300HD about that same amount of time. Avoiding swap, but now it's unclear, unless many confirm the same, whether it's a firmware download glitch or a common malfunction with 8300HD hardware. My swap function worked fine for a while. -- John

How did you set up your 8300 to have different setting for HD and non-HD?

Yes. this is exactly about what I have 6 hours of HD and 6 hours of SD.
You think exchanging it for a new box would fix the problem?
I wonder why exchanging it for a new box would help?


Another problem i've always had since I've gotten the 8300 is that it doesnt set the aspect ratio setting properly all the time. I have a different setting for HD and non-HD and it seems to get confused sometimes by displaying my non-HD setting when I'm on a HD channel.
Any way to fix this?

What channel is used for HBO On Demand in HD? Scrolling through the lineup, I can't seem to find a separately-listed On Demand HD channel. I tried the regular one on a whim to see if that would do the trick, calling up an episode of Deadwood, and while it looks great, it's still SD.

How did you set up your 8300 to have different setting for HD and non-HD?

I don't think there is anytihng special you need to do. Simply tune to a SD channel and go into the setup menus and set the aspect ratio however you want it. Then tune to an HD channel (I think it may even be resolution specific so 720p is different than 1080i - not sure though) and go back into the menus and set your settings. I am able to store different settings for HD vs. SD.

"Beginning Tues. Sept. 6 for US OPEN Coverage Tune to Channel 720. Program Type: Sports Misc."

Does this mean it will become pay-per-view?

Right now, it's on both channels ...

"Beginning Tues. Sept. 6 for US OPEN Coverage Tune to Channel 720. Program Type: Sports Misc."

Does this mean it will become pay-per-view?

Right now, it's on both channels ...

I doubt it will be pay per view. The Yankees are home this week and YES HD will be on 708 so they are moving the US Open coverage to 720.

What channel is used for HBO On Demand in HD? Scrolling through the lineup, I can't seem to find a separately-listed On Demand HD channel. I tried the regular one on a whim to see if that would do the trick, calling up an episode of Deadwood, and while it looks great, it's still SD.

As far as I know TWC does not offer us HBO-HD on demand. It would be awesome if they added it though.

I saw the guide description for 708 say to tune to 720 for tennis. So I tuned to 720 and got to watch Happy Gilmore in HD for about 10 minutes until 11:30...and then the screen went gray. Thought that was weird...and I can't find Happy Gilmore on any other channel. Did anyone else see that?

I saw the guide description for 708 say to tune to 720 for tennis. So I tuned to 720 and got to watch Happy Gilmore in HD for about 10 minutes until 11:30...and then the screen went gray. Thought that was weird...and I can't find Happy Gilmore on any other channel. Did anyone else see that?


I didn't see that, but by the mistake-ridden behaviour of TWC lately I'm half-expecting to see Cablevision menus pop up.

No, Happy Gilmore was on UHD after the Tennis Match.

For whatever reason, TWC is turning off UHD after the matches. Why they aren't just leaving it on 24/7 is ridiculous considering that the matches are not running on time.

Sometimes it makes you wonder if anyone at TWC actually has an HD set and 8300 at home :D

Maybe we should all chip in and buy the wife and 14 year old son/daughter of a senior TWC NYC exec a nice HD set. After they use the 8300 for a day somehow I think we'd all see much more and much better HD :)

TM

For whatever reason, TWC is turning off UHD after the matches. Why they aren't just leaving it on 24/7 is ridiculous considering that the matches are not running on time.

One night last week, they turned off UHD (channel 708) at 11:30 even though the matches were still going on. In fact, they turned it off in the middle of a game (point?) without any explanation whatsoever.

-barry

No, Happy Gilmore was on UHD after the Tennis Match.

For whatever reason, TWC is turning off UHD after the matches. Why they aren't just leaving it on 24/7 is ridiculous considering that the matches are not running on time.

yeah, i don't get it. do they need to turn it off because they need the extra bandwidth at that particular moment? i guess it could be a contractual thing...but it is really frustrating how we have to beg for more HD programming in the hopes that TWC throws us a bone. i get hundreds of channels that i never watch for even a second (and pay dearly for the privelege)...and yet they turn off the one channel i'm watching for no apparent reason right in the middle of the program. what are you doing TWC??? give us our HDTV.

opening day of the NHL is one month from today. if we aren't receiving MSG-HD i'm really going to be pissed. every time the radio is on i hear ads for io digital cable and MSG-HD among others. how long does it take to get your act together?

New to the forum...and about to go HD (waiting for the new Sony KDLV40XBR1). Any good post on tips for dealing with TWC and setup in NYC. Cabling....settings...warnings...etc.

All suggestions appreciated

Watching Tennis and it has been great. It is being broadcast on TWC #720 which is listed as HD PPV but it comes in gratis. Audio is just 2/0 but the picture is great!! It is sort of the USA feed with a different logo on the screen.

Hi guys, there are a million posts. I've used the search and it appears that the HDMI audio is a known problem. However, I've got my 56g786 hooked up to a TWCNYC SA 8300HD via HDMI. I've noticed two problems, both of which I believe are with the SA8300HD, but I'm not sure. The first is that when I turn on the TV's speakers all that comes out is digital noise, aka static. However, DD5.1 comes out via the digital coaxial cable to my av receiver just fine. The tv speakers definitely work, it just seems that the problem is with HDMI. The second is that if I have multiple output formats (1080i,720p, etc) selected on the SA8300HD, intermittently, but frequently, it appears that the SA8300HD will lock on a certain output format even if I switch to say a 1080i to 720p channel and the screen will go blank. Th fix is either to cycle down the tv, or just unplug and plug the HDMI and presto blammo it works. Since the TV is new and I don't have any other HDMI sources to connect it to I want to try and rule out the tv is hosed.

The second is that if I have multiple output formats (1080i,720p, etc) selected on the SA8300HD, intermittently, but frequently, it appears that the SA8300HD will lock on a certain output format even if I switch to say a 1080i to 720p channel and the screen will go blank. Th fix is either to cycle down the tv, or just unplug and plug the HDMI and presto blammo it works. Since the TV is new and I don't have any other HDMI sources to connect it to I want to try and rule out the tv is hosed.

This is common on my setup. To resolve, I selected only 480p and 1080i (disable either 720p or 1080i depending on your TV). If the box locks up and gives me the black screen, I simply select a channel in a different format. For example, if I'm watching 701 in HD and then switch to 201 in SD the box will switch formats and begin to display again. This should be a lot easier on you then unplugging the HDMI cable or power cycling your TV.

Does any one get this on your T.V. When changing channels. Your hdtv does not support hdcp. Please use the component connection to watch T.V. Can some one tell me why.

I have a Sony 34 XBR-960. IT supports hdcp Ialso use hdmi from 8300 to T.V.

THANK YOU Angel

This is common on my setup. To resolve, I selected only 480p and 1080i (disable either 720p or 1080i depending on your TV). If the box locks up and gives me the black screen, I simply select a channel in a different format. For example, if I'm watching 701 in HD and then switch to 201 in SD the box will switch formats and begin to display again. This should be a lot easier on you then unplugging the HDMI cable or power cycling your TV.

Yes, I see what you're saying. However, that doesn't fix the problem and I end up having to unplug and replug the cable.
Thanks,

Does any one get this on your T.V. When changing channels. Your hdtv does not support hdcp. Please use the component connection to watch T.V. Can some one tell me why.

I have a Sony 34 XBR-960. IT supports hdcp Ialso use hdmi from 8300 to T.V.

THANK YOU Angel


I have the same TV and have never gotten that message. I also use HDMI. Maybe a bad cable or 8300? Try swapping out the 8300 first since it doesn't cost anything.

Does any one get this on your T.V. When changing channels. Your hdtv does not support hdcp. Please use the component connection to watch T.V. Can some one tell me why.

I have a Sony 34 XBR-960. IT supports hdcp Ialso use hdmi from 8300 to T.V.

THANK YOU Angel


I'd second the faulty cable issue. I had a Better Cables HDMI and it only seemed to work when I "lifted" the cable in back, making contact. The HDMI end is remarkably flimsy when connected to a high-quality cable, the weight of which often damages the connector end itself.

Better Cables is shipping me a replacement.

Does any one get this on your T.V. When changing channels. Your hdtv does not support hdcp. Please use the component connection to watch T.V. Can some one tell me why.

I have a Sony 34 XBR-960. IT supports hdcp Ialso use hdmi from 8300 to T.V.

THANK YOU Angel
search around, this is a known issue with the 8300 - i have the exact same thing, i had to use component. TWC acknowledged that its an issue

TWNYC continues to mismanage their HD content. Where is the Universal HD coverage of the open that is supposed to be showing? I called them and the person I spoke to first told me I wasn't getting anything on 720 because it is the PPV HD chanel so I have to order it with my remote. When I told her I thought the programming ws supposed to be available she looked into things further and told me there was a note in the system that there is a problem. The "problem" state is the norm. The company is ridiculously uneducated about their content, especailly HD content. There must be less than ten people at TWNYC that have any clue what is supposed to be on the HD channels.

Are you on the HD package? I have the package and have watched the US Open on 708 and when the NY Yankees are broadcasting on YES-HD (708), I watch it on PPV-HD/720 without having to activate the service. This is true for both my CableCARD and 8300HD tuners.

Hope this helps....JL

search around, this is a known issue with the 8300 - i have the exact same thing, i had to use component. TWC acknowledged that its an issue

Thank you I am now using component cables.So far so good.Is TWC going to do anything about this?? We will see :( :confused:

Are you on the HD package? I have the package and have watched the US Open on 708 and when the NY Yankees are broadcasting on YES-HD (708), I watch it on PPV-HD/720 without having to activate the service. This is true for both my CableCARD and 8300HD tuners.

Hope this helps....JL

Yes I'm on the HD package. Have you been receiving it the past two nights?

Yes I'm on the HD package. Have you been receiving it the past two nights?


Working fine in Queens.

I’ve been getting both the Yanks on YES 708 and the Tennis on 720.

My PIP/swap function has been functioning fine this week—keeping my fingers crossed. One possible cause for the malfunction might be when I impatiently hit the remote commands more than once, or hit different commands.
Patience seems to avert the pip/ swap reboot.

Working fine in Queens.

I’ve been getting both the Yanks on YES 708 and the Tennis on 720.
Same here in SI.

Thank you I am now using component cables.So far so good.Is TWC going to do anything about this?? We will see :( :confused:


its not time warner its SA that has the problem. The time warner tech said they just received a notice about the boxes having that problem (this was a few months ago), and he said SA was working on it, but that was just to shut me up im sure. I think i read some people had luck if they powered both off, then turned the box on first, let it boot, then the tv, or maybe the tv first then the box, something like that.

Has anyone heard anything lately about TWC having a timetable for the addition of WWOR and/or WPIX? I'd like to watch the WB and UPN shows I'm interested in (Gilmore Girls, Veronica Mars, Just Legal, Everybody Hates Chris) in HD, and I'm willing to buy an antenna to do it, but I'd hold off on the purchase if it turned out the channels were just a couple months away.

Dumb question, but is Universal HD a permanent part of channel 720 or just for the duration of the US Open?

-Pete

its not time warner its SA that has the problem. The time warner tech said they just received a notice about the boxes having that problem (this was a few months ago), and he said SA was working on it, but that was just to shut me up im sure. I think i read some people had luck if they powered both off, then turned the box on first, let it boot, then the tv, or maybe the tv first then the box, something like that.

Looks like you cant blame TWC for everything. SA 8300 boxs have all kinds of problems. I hope they fix them :( ;)

I saw it on 720 in Manhattan last night no problem. In fact, that Agassi match was one of the most unbelievably exciting matches I've ever seen. I was so revved up when it ended that even though it was almost 2 a.m. I was up for another hour!

TM

So last Thursday I take the morning off so TW can come in and install a cable card since they don't do it on weekends. Everything was fine for a few days. Yesterday I started getting a screen that says that the firmware update is in progress. It has a countdown to 1 hour. When it reaches it the countdown starts all over again. I can't do anything w/ the TV. So I call yesterday and was on phone w/ IT, customer support, you name it. Noone has a clue. "Card is fine on our side. Maybe it's your tv. This happened on an AQUOS before". That was the best I got. Such BS. So today I make an appointment for a trouble call. Then I ask for credit for card not working out of principle and they act like I asked for the world. "The card is new equipment and we can't give you credit. Yes the FCC requires we provide it but we can't give you credit because you chose to get it instead of the box". I'd call a supervisor but so tired of calling already. I switched from DTV b/c I moved to a building taht doesn't allow dishes and every month since May I have been on the phone with them about improper billing or something else. Have no patience left. Anyone suggest anything?

So last Thursday I take the morning off so TW can come in and install a cable card since they don't do it on weekends. Everything was fine for a few days. Yesterday I started getting a screen that says that the firmware update is in progress. It has a countdown to 1 hour. When it reaches it the countdown starts all over again. I can't do anything w/ the TV. So I call yesterday and was on phone w/ IT, customer support, you name it. Noone has a clue. "Card is fine on our side. Maybe it's your tv. This happened on an AQUOS before". That was the best I got. Such BS. So today I make an appointment for a trouble call. Then I ask for credit for card not working out of principle and they act like I asked for the world. "The card is new equipment and we can't give you credit. Yes the FCC requires we provide it but we can't give you credit because you chose to get it instead of the box". I'd call a supervisor but so tired of calling already. I switched from DTV b/c I moved to a building taht doesn't allow dishes and every month since May I have been on the phone with them about improper billing or something else. Have no patience left. Anyone suggest anything?

Definitely file a complaint with DoITT. There is a link somewhere in this thread. Or maybe someone can post it again for you.

I think Manatus usually has that info handy, by the way, you out there? Did you have your card installed yet? How’d it go for you?

Has anyone heard anything lately about TWC having a timetable for the addition of WWOR and/or WPIX? I'd like to watch the WB and UPN shows I'm interested in (Gilmore Girls, Veronica Mars, Just Legal, Everybody Hates Chris) in HD, and I'm willing to buy an antenna to do it, but I'd hold off on the purchase if it turned out the channels were just a couple months away.

I emailed Mr Watson last week, i said, "WB starts Premiering their new shows on 09/13 and UPN starts on 09/19. Is their honestly any chance of TWC of NYC adding WB-HD & UPN-HD by their Season premier dates?"

His response: "Highly unlikely due to rights and bandwidth constraints"

Definitely file a complaint with DoITT. There is a link somewhere in this thread. Or maybe someone can post it again for you.
DOITT complaint form (http://www.nyc.gov/html/doitt/html/consumer/consumer_cable_service_form.shtml)

Did we get a firmware upgrade in the last couple of days?

For months now, when I turn on my TV I was getting a one-quarter picture. This could be corrected by changing channels or viewing the guide or viewing the List. A couple of days ago, this behavior stopped. I cannot notice any other changes (no new audio menu, for example), but maybe they made some small, minor changes.

My config screen shows Passport Echo 1.8.095 and PowerTV 6.8.9.4sp. Unfortunately, I don't remember my previous versions.

-barry

I emailed Mr Watson last week, i said, "WB starts Premiering their new shows on 09/13 and UPN starts on 09/19. Is their honestly any chance of TWC of NYC adding WB-HD & UPN-HD by their Season premier dates?"

His response: "Highly unlikely due to rights and bandwidth constraints"

Two reasons why I got a HDTV card for my PC, to watch WPIX-HD and UPN-HD OTA. I really wish TWC would carry them *sigh*.

His response: "Highly unlikely due to rights and bandwidth constraints"

:( I think it's time for me to stick a toe in the ota water.

I think Manatus usually has that info handy, by the way, you out there? Did you have your card installed yet? How’d it go for you?

Had the card installed last Thursday. Went fairly smoothly. Have an Aquos and the guy had to split the line to both analog and digital inputs. It worked great. PQ was better on SD but not much HD difference noticed between DVI through previous 3510 and cable card. Only thing is that it stopped working 2 days ago. Have a trouble call coming tomorrrow to replace the card (apparently they do come on weekends but maybe it's b/c it's a repair). Will post an update.

I saw it on 720 in Manhattan last night no problem. In fact, that Agassi match was one of the most unbelievably exciting matches I've ever seen. I was so revved up when it ended that even though it was almost 2 a.m. I was up for another hour!

TM

Worked fine for me too in Manhattan. At least until 12:30 or so when they kicked you off and you were forced to watch the SD version on CBS due to "contractual agreements".

Amazing match though.

Kudos--as a change--to TWC for revving up two seldom used HD channels for UHD's tennis programming. Seems like they looked ahead and solved the Yankees-at-home problem with channel 720 quite nicely. Had to jump to USA Network and SD early in the week at 11 pm, and I foolishly watched USA Network's daytime coverage mid-week, forgetting UHD and TWC had the SD/HD-simulcast tennis. Very flaky CBS late-night West Coast shutoff, detailed ad nauseum in today's NY Times (column in the programming forum.)

I emailed Mr Watson last week, i said, "WB starts Premiering their new shows on 09/13 and UPN starts on 09/19. Is their honestly any chance of TWC of NYC adding WB-HD & UPN-HD by their Season premier dates?"

His response: "Highly unlikely due to rights and bandwidth constraints"

I've heard this before about "rights issues". Why are there "rights issues" with WB and UPN that don't seem to exist with the other local network affiliates? It's always baffled me.

Guess I'll just have to bite the bullet and buy an antenna. Not being able to DVR the HD shows I want to watch on WB and UPN is going to be a drag, but still better than not being able to watch them in HD at all.

Why isn't Yankee/Sox in HD. I thought all Yankee games were in HD. Nothing on 708 or 720

Yankees were on UPN last night, so not on YES, and therefore not in HD. All Yankees home games on YES are in HD. They may also be in HD if caried as a featured game on a national channel, unless also being boradcast on a local one. The game last night was on ESPN HD, but that of course got blacked out in NY since it was locally on UPN.

Hi all, I'm moving to Brooklyn from Philadelphia, and I have a couple questions about TWC's DVR service. I know they use the 8300HD with Passport software, but I haven't been able to find any clear answers about a few things...

First: Series recording, how accurate is it? My current DVR (Comcast with TV Guide) picks up all kinds of unwanted recordings even when a series is set to first-run only, particularly with shows like South Park or the Simpsons. Is Passport any better at this?

Secord: Are the advanced searching capabilities enabled? Can you search by keyword, actor, director, etc? I'm curious because I recently visited my aunt in NW Ohio. She has TWC with an 8000 running Passport, however it only had the old search method of scrolling through long lists of show names.

Third: Can you save searches? I really really miss this feature from TiVo. I like to set up certain searches by keyword and then check back on them periodically. Is this possible with the 8300 and Passport?

Thanks in advance. I'm hoping the 8300/Passport is going to be a lot better than the 6412/TV Guide I have with Comcast.

EDIT: I forgot about this one: is 30-second skip possible? I think I read somewhere that it's not, but I wanted to make sure.

I emailed Mr Watson last week, i said, "WB starts Premiering their new shows on 09/13 and UPN starts on 09/19. Is their honestly any chance of TWC of NYC adding WB-HD & UPN-HD by their Season premier dates?"

His response: "Highly unlikely due to rights and bandwidth constraints"

I wish Mr. Watson could explain to us how Cablevision is able to give their customers twice as many HD channels and not charge for them.

Hi all, I'm moving to Brooklyn from Philadelphia, and I have a couple questions about TWC's DVR service. I know they use the 8300HD with Passport software, but I haven't been able to find any clear answers about a few things...

First: Series recording, how accurate is it? My current DVR (Comcast with TV Guide) picks up all kinds of unwanted recordings even when a series is set to first-run only, particularly with shows like South Park or the Simpsons. Is Passport any better at this?

Secord: Are the advanced searching capabilities enabled? Can you search by keyword, actor, director, etc? I'm curious because I recently visited my aunt in NW Ohio. She has TWC with an 8000 running Passport, however it only had the old search method of scrolling through long lists of show names.

Third: Can you save searches? I really really miss this feature from TiVo. I like to set up certain searches by keyword and then check back on them periodically. Is this possible with the 8300 and Passport?

Thanks in advance. I'm hoping the 8300/Passport is going to be a lot better than the 6412/TV Guide I have with Comcast.

EDIT: I forgot about this one: is 30-second skip possible? I think I read somewhere that it's not, but I wanted to make sure.

First: Sounds like series recording is much better here than in Philly. I record first-run Simpsons regularly, and it never seems to screw up (except when the football game runs over).

Second: In New York, Time Warner uses both 8000HD and 8300HD boxes. Sometimes it takes some effort to get an 8300HD. The improved searching is implemented on the 8300HD, but not the 8000HD.

Search by keyword or title only, but keyword search seems to find actors.

Third: I do not believe that you can save searches.

Edit: I have heard about some users setting up remote macros that simulate 30 second skip, but I've never done this myself, and I don't believe that the feature is available on the cable box -- you'd have to macro a FF followed by a pause or two, followed by a Play.

Hope this helps.

-barry

I wish Mr. Watson could explain to us how Cablevision is able to give their customers twice as many HD channels and not charge for them.

I'm a cablevision sub and i wouldn't say we get twice as many HD channels for free. THe only channels we get that Time warner charges for is ESPN-HD and INHD1. We don't get the HDNET,HDNET Movies or INHD2 wich are all in your pay tier. If you really want to compare we dont' get TNT-HD or Discovery-HD either. Cinimax-HD,Starz-HD and TMC-HD are ok but they show tons of upconverted stuff not exatcly alot of pure HD. Sure universal-HD is was hot right now but since the USOPEN is over its back to a bunch of law&order reruns so your not missing much.

I'm a cablevision sub and i wouldn't say we get twice as many HD channels for free. THe only channels we get that Time warner charges for is ESPN-HD and INHD1. We don't get the HDNET,HDNET Movies or INHD2 wich are all in your pay tier. If you really want to compare we dont' get TNT-HD or Discovery-HD either. Cinimax-HD,Starz-HD and TMC-HD are ok but they show tons of upconverted stuff not exatcly alot of pure HD. Sure universal-HD is was hot right now but since the USOPEN is over its back to a bunch of law&order reruns so your not missing much.

You left out the 2 most important channels that I don't think we will ever see on TWC...MSG HD and FSNY HD.

You left out the 2 most important channels that I don't think we will ever see on TWC...MSG HD and FSNY HD.

I know,
Unless your a hockey fan or a knick fan your not missing much. I'm not a hockey fan so only the knicks in HD appeal to me but its nothing I wouldn't trade for the HDNETS and discovery. With the mets starting there own network next year you guys will have the mets in HD. Seriously doubt cv will pick it up right away. Maybe timewarner will use the MEts-HD as a bargening chip with cv for MSG-HD and FSNY-HD. Honestly I think all RSN's should follow the YES-HD script and only be turned on for the games. Its a reall waste of bandwith to have these channels on all the time when most rsn don't very little if any road games in HD yet.

Not sure if its my imagination, but It seems like my 8300HD is able to store less shows these days. My DVR seems to be able to store only about 10-12 hours now.
I could've sworn it used to be able to store 18-20 hours.

Anybody else experience this?
How many hours is your 8300HD storing?

Well,
I've managed to fix my own problem.
The problem was getting worse and my DVR was down to holding about 8-9 hours of HD. One day my box crashed and rebooted. After it came up, shows in my list that were showing that it will be deleted soon, no longer shows as being deleted soon. I now have over 15 hours of HD and still have room for more. So, if you are having this problem, try bouncing your box.

FYI, the box crashed when I hit the swap button when using pip.

I now have over 15 hours of HD and still have room for more. So, if you are having this problem, try bouncing your box.
Yes, this is a common problem that comes up again and again in these threads. Sometimes when you delete things, the box sometimes doesn't properly free up all of the space on the disc [though as far as I can tell, nobody's yet determined what actions will cause the box to get into this situation], and you need to reboot to reclaim it.

For this reason (and others too), it's a good idea to schedule a reboot of your box on a periodic basis (perhaps weekly?).

Scott

), it's a good idea to schedule a reboot of your box on a periodic basis (perhaps weekly?).

Scott

:D LOL

Yeah, I have my 8300 set for "auto bounce"

Honestly I think all RSN's should follow the YES-HD script and only be turned on for the games. Its a reall waste of bandwith to have these channels on all the time when most rsn don't very little if any road games in HD yet.

Excellent point.

FYI, the box crashed when I hit the swap button when using pip.

My 8300 has crashed twice in the last week doing this very same thing. Anyone know if this is a glitch?

This is an update, for anyone interested, on my experience having TWCNYC install a CableCard in my new HDTV (a Samsung HL-R5668W). Two TWCNYC technicians became involved in the installation. The first arrived 30 minutes into my 4-hour appointment window. The TV wasn’t able to detect the presence of the first two cards that he attempted to install. This tech was amiable enough but not knowledgeable about HDTVs or CC installation (he kept playing around with the TV’s SOUND menus trying to get the TV to detect the card and, apparently, had never heard of HDMI).

At that point, both us spoke by phone with several TWC tech support types, one of whom told me that TWCNYC would not install a CC unless the customer surrendered his STB (in my case, an 8300HD) because “corporate policy” does not allow anyone to have both devices. Fortunately, that was the last I heard about such a policy. Suspecting that both cards were defective, the tech left to pick up a few more from his warehouse. At that point, someone in the tech support office suddenly removed my cable modem from my account and my computer went off-line.

He returned about 45 minutes later in the company of another tech, who, unlike the first, knew something about HDTVs and CCs. He installed a third card and after the TV failed to detect it did a little brainstorming (“Maybe it’s that copyright thing.”) After about 10 minutes, though, the TV/CC started scanning for channels and eventually found them all.

There was considerable discussion over how to connect the cable line. My TV has two antenna inputs: “ANT 1 CABLE” and “ANT 2 AIR.” The second TWCNYC tech insisted that the CC wouldn’t work unless the cable line was split and connected to both antenna inputs (and my HDTV antenna disconnected from ANT 2). He installed a 3-way splitter -- 2 branches to the TV and a third to the 8300HD. After he left, I reconnected the antenna and have had no problems with the CC even though the cable line is disconnected from and the antenna reconnected to ANT2.

Incidentally, the second tech asked why I wanted to have a CC as well as the 8300HD. The only rationale that seemed to resonate with him was that, unlike the HDMI-connected 8300HD, the CC would deliver DD 5.1 audio (and I’ve since confirmed that it actually does).

The installation procedure lasted about 4 hours. PQ with the CC is excellent, but channel changes are very slow.

Manatus:
I've had a TWCNY CC installed since 8/04 and even assisted TWC beta test the current SA CC firmware. From your experience, TWC techs have not learned anything in 12 months regarding CC installation - still clueless. Did the TWC techs call their IT dept. to input the Host ID and CC MAC address? As for the cable connection, the cable should be connected to ANT-1. Most HDTV makers use ANT-1 as the default feed for the CC signal. Ant-2 is usually used for OTA signals. I have a Mits WD-52525 and the CC is on ANT-1, the outside antenna is on ANT-2 and the 8300HD is connected via HDMI. The OTA antenna is used to receive UPN & WPIX-HD. Be aware that along with the $1.75/month for the CC, you will also be charged for an additional connection. TWC's logic is that since you have a STB and a CC, they are connected to separate TV sets.

Are you using a AVR for your CC audio output? I am and I cannot receive the digital audio from the CC on encrypted channels. I have no audio problems when using the 8300HD, just on the CC. ANy ideas?

Regards....JL

I'm interested in this CC discussion, but I'm way behind you guys on the knowledge curve. I'm thinking about getting a flat panel for the bedroom and would like to ditch the cable box for a cleaner installation. Other than the obvious growing pains with service techs and CC's, what am I giving up by getting rid of the cable box? Do I still get the full capability of the guide with the CC? How about on-demand? Do I lose anything else?

Also, why are people installing double lines from the antenna?

As this is a bedroom installation I don't intend to use surround sound, so DD is not an issue.

Thanks.

Manatus:
Are you using a AVR for your CC audio output? I am and I cannot receive the digital audio from the CC on encrypted channels. I have no audio problems when using the 8300HD, just on the CC. ANy ideas?

Regards....JL

The audio from my CC is flowing through my TV's optical audio output into my pre-amp (a Sony TA-E9000ES). I've had the CC for fewer than 24 hours and haven't explored all its nuances. At this non-prime-time hour, this is what I'm receiving on the 700-series channels (I would expect the broadcast network channels like 702, 704, etc. to be in 5.1 during most evening hours):

701 DD 2.0
702 DD 2.0
703 DD 2.0
704 Dolby Pro Logic
705 DD 2.0
706 DD 2.0 (this has been 5.1 at other times)
707 DD 5.1
710 DD 5.1
713 DD 5.1
714 DD 2.0
715 DD 2.0
721 DD 5.1
722 DD 5.1
723 DD 5.1
724 DD 5.1
725 DD 2.0
730 DD 2.0
731 Dolby Pro Logic
750 DD 2.0

Presumably, you're not having audio problems with your 8300HD because you're using HDMI --> DVI and I am because I'm using HDMI --> HDMI.

Other than the obvious growing pains with service techs and CC's, what am I giving up by getting rid of the cable box? Do I still get the full capability of the guide with the CC? How about on-demand? Do I lose anything else?

Also, why are people installing double lines from the antenna?



The current (first) generation of CCs is one-way only (downstream). That means no VOD, Guide, etc. The second generation is expected to be two-way, whenever it emerges. My new TV (and I would imagine other current models) come with a lame version of TV Guide that's supplied by the broadcasters, not TWC). I'm not sure what you mean by "double lines from the antenna."

The audio from my CC is flowing through my TV's optical audio output into my pre-amp (a Sony TA-E9000ES). I've had the CC for fewer than 24 hours and haven't explored all its nuances. At this non-prime-time hour, this is what I'm receiving on the 700-series channels (I would expect the broadcast network channels like 702, 704, etc. to be in 5.1 during most evening hours):

701 DD 2.0
702 DD 2.0
703 DD 2.0
704 Dolby Pro Logic
705 DD 2.0
706 DD 2.0 (this has been 5.1 at other times)
707 DD 5.1
710 DD 5.1
713 DD 5.1
714 DD 2.0
715 DD 2.0
721 DD 5.1
722 DD 5.1
723 DD 5.1
724 DD 5.1
725 DD 2.0
730 DD 2.0
731 Dolby Pro Logic
750 DD 2.0

Presumably, you're not having audio problems with your 8300HD because you're using HDMI --> DVI and I am because I'm using HDMI --> HDMI.

I am using HDMI-->HDMI on the 8300HD and there are no problems. My Bose 321 only handles DD 2.0/5.1 and I get the same results as you except no DPL. Unfortunately you confirmed my thoughts that the Mits firmware is not decoding the CC encrypted audio correctly. I will need to work with Mits.

Regards....JL

Thanks. Was pretty sure no VOD, but hopeful that Guide would at least be available.

Originally Posted by Mantus
The second TWCNYC tech insisted that the CC wouldn’t work unless the cable line was split and connected to both antenna inputs (and my HDTV antenna disconnected from ANT 2). He installed a 3-way splitter -- 2 branches to the TV and a third to the 8300HD.

Seems like there's some need (according to the tech) for a dual connection (ie: double lines) from the antenna. I recall seeing another hookup description with a similar situation and was wondering why.

Sound like I'll hang onto my box in the short-term, until they at least get a decent Guide up and running through the CC.

Thanks.

I am using HDMI-->HDMI on the 8300HD and there are no problems.

Sorry about that -- I misread your first posting. How is it that you're managing to get 5.1 out of the 8300HD using HDMI --> HDMI (beta-testing a Pioneer bug-fix or do you have a rare TV that will accept 5.1 over HDMI)?

I have a Pioneer "Voyager" cable box, and I was wondering if I could use it to find the signal strength coming into the box? I know with my old box (different model) there was a station you could tune into to do this. I forgot what it was. Can anyone help?

If you connect an HD antenna to the 8300, will it give you WPIX or WOR HD broadcast? I do not have a hd tuner built into my set.

Thanks. Was pretty sure no VOD, but hopeful that Guide would at least be available.

Seems like there's some need (according to the tech) for a dual connection (ie: double lines) from the antenna. I recall seeing another hookup description with a similar situation and was wondering why.

Sound like I'll hang onto my box in the short-term, until they at least get a decent Guide up and running through the CC.

Thanks.


I have an Aquos in the bedroom and have a cable card installed. They also split my cable. Their rationale was that they have to do it b/c the tv has 2 inputs (digital & analog). So to get analog channels I had to have it split. I've had a lot of problems w/ the card and they had to come in and replace it last weekend. I flipped out when the tech said his work order was only to replace the card and not to make it work. Great service TW. So I have been on the phone w/ IT numerous times and everyone of them always asks if the cable is split. Unfortunately I have not been able to get the TVGOS to work which came in Aquos. Anyone got it to work w/ a CC? All other channels work great w/ the CC but I do miss the guide.

I have an Aquos in the bedroom and have a cable card installed. They also split my cable. Their rationale was that they have to do it b/c the tv has 2 inputs (digital & analog). So to get analog channels I had to have it split.

On my TV, at least, the distinction between the 2 inputs isn't digital/analog. ANT 1 is labeled "CABLE," and the manual describes it as being for "Incoming Cable or Antenna." ANT 2 is labeled "AIR." As soon as the TWC techs left my place last week, I disconnected the cable line from ANT 2 and reconnected my OTA antenna to it. I've had no difficulty receiving any stations, whether digital or analog, since then using the CC with the cable line connected only to ANT 1.

Has anyone on this board had any experience with trying to use the 8000/8300 DVR to record a PPV event? There's a Hurricaine Katrina benefit (unfortunately NON-HD, though) being broadcast in PPV from Madison Square Garden, I believe at 7PM tomorrow night on PPV ch. 301, and since I won't be home, I'm wondering if I could purchase and DVR it while I'm gone?

I don't want to waste my money if it's not going to work, but I was just wondering if TWC-NYC implements any restrictions against using the DVR on PPV broadcasts?

Thanks!

Scott

(Sorry for the slightly off-topic post content)

Has anyone on this board had any experience with trying to use the 8000/8300 DVR to record a PPV event? There's a Hurricaine Katrina benefit (unfortunately NON-HD, though) being broadcast in PPV from Madison Square Garden, I believe at 7PM tomorrow night on PPV ch. 301, and since I won't be home, I'm wondering if I could purchase and DVR it while I'm gone?

I don't want to waste my money if it's not going to work, but I was just wondering if TWC-NYC implements any restrictions against using the DVR on PPV broadcasts?

Thanks!

Scott

(Sorry for the slightly off-topic post content)


You cannot record a PPV/On-Demand event with the DVR. Sorry.

Has anyone on this board had any experience with trying to use the 8000/8300 DVR to record a PPV event?

(Sorry for the slightly off-topic post content)


Sorry? It’s on topic. It’s a pertinent TW question. :cool:

The recording of the in demands or pay per views have not been possible. I would imagine that TW could enable this but I wouldn’t buy it and record it for later viewing. You’ll probably miss the broadcast --but they still get the money anyway, I guess it’s not a total waste. The money is for the charity relief, right?

I see that pdroth just concisely beat me to the answer.

The recording of the in demands or pay per views have not been possible. I would imagine that TW could enable this but I wouldn’t buy it and record it for later viewing. You’ll probably miss the broadcast --but they still get the money anyway, I guess it’s not a total waste. The money is for the charity relief, right?


Thanks!

I believe that there is a repeat airing of it at 1AM, in case anyone else is interested....This concert features Paul Simon, Jimmy Buffett, Simon & Garfunkel, Elvis Costello, John Fogerty, Lenny Kravitz, Elton John and Stevie Nicks, as well as New Orleans-based acts The Meters, Allen Toussaint, Buckwheat Zydeco, Dirty Dozen Brass Band, Fats Domino, Irma Thomas, Kermit Ruffins and The Neville Brothers.

I guess I might have to set the 8000HD to SD mode and fire up the old SVHS VCR? :-o

where the heck are my Skins??? 725 is gray. weren't they supposed to start the Skins/Boys game on 725 and switch it over to 707 after the Giants/NO game? this sucks. NO has screwed my Skins right off of national television 2 weeks in a row!

where the heck are my Skins??? 725 is gray. weren't they supposed to start the Skins/Boys game on 725 and switch it over to 707 after the Giants/NO game? this sucks. NO has screwed my Skins right off of national television 2 weeks in a row!

Just off HDTV. As I hope you figured out, they were on SD ESPN, but not on ESPNHD -- don't know the logic behind that. In any case, the good news is that the good part of the game (last quarter) was on ABChd.

-barry

I was wondering how many people are or have experienced pixelization combined with audio stuttering.

I have the 8300HD box and everything was grand for months when I decided to try hooking up HDMI. Once I realized I wasn't getting DD5.1, I removed the cable and I've been have occasioanl problems ever since. The two very well may be non-related, but since Sunday the problem has been there. You'll be watching any programming (SD or HD) and the screen will pixelate, the sound will cut out momentarily and sometimes the screen will freeze a second and then rejoin live skipping over whatever content was airing during that frozen second.

Anyone else? Could it be the harddrive is having problems or going? Thanks

I was wondering how many people are or have experienced pixelization combined with audio stuttering.

I have the 8300HD box and everything was grand for months when I decided to try hooking up HDMI. Once I realized I wasn't getting DD5.1, I removed the cable and I've been have occasioanl problems ever since. The two very well may be non-related, but since Sunday the problem has been there. You'll be watching any programming (SD or HD) and the screen will pixelate, the sound will cut out momentarily and sometimes the screen will freeze a second and then rejoin live skipping over whatever content was airing during that frozen second.

Anyone else? Could it be the harddrive is having problems or going? Thanks

After several months of almost perfect 8300HD functioning, I have also recently experienced at times (I believe INHD2 has been the worst offender) screen freezes. I chalked it up to TWC network problems, and it looks like my assumption was correct!

[QUOTE=scott_bernstein]Has anyone on this board had any experience with trying to use the 8000/8300 DVR to record a PPV event? ... I'm wondering if I could purchase and DVR it while I'm gone?

I do not want to confuse the issue, but I was able to record the PPV of Wrestlemania with out difficulty this April while I was watching the Yankees - Red Sox live at the Stadium (Thats in Higher HD for those who never get outside).

Perhaps someone watching tonight can also record it, to verify that this is a non-issue?

I think you need to purchase it in advance, and then remember to record it on the guide. The box will walk you through the process.

or maybe it is event dependant?

----Matt

I was wondering how many people are or have experienced pixelization combined with audio stuttering.

I have the 8300HD box and everything was grand for months when I decided to try hooking up HDMI. Once I realized I wasn't getting DD5.1, I removed the cable and I've been have occasioanl problems ever since. The two very well may be non-related, but since Sunday the problem has been there. You'll be watching any programming (SD or HD) and the screen will pixelate, the sound will cut out momentarily and sometimes the screen will freeze a second and then rejoin live skipping over whatever content was airing during that frozen second.

Anyone else? Could it be the harddrive is having problems or going? Thanks

i get it, on 2 different 8300 boxes, both since day one. TWNYC checked it out one time, he switched the splitter around, claimed that made the signal better, but it still happens.

i get it, on 2 different 8300 boxes, both since day one. TWNYC checked it out one time, he switched the splitter around, claimed that made the signal better, but it still happens.

I've been getting pixelation all night on 708. A few sound dropouts as well.

Although, I watched a show earlier on 707 and it was perfect for the half hour it was on.

FWIW, I had pixelation last night on 708 on both my 3510 and 8300 boxes.

Has anyone seen the message on the FoodTV Network/50? Does anyone have any idea what this means to TWC customers?

TIA...JL

Several pages back (Here (http://www.avsforum.com/avs-vb/showthread.php?p=6046481&highlight=PDI#post6046481 )), I outlined problems I thought I was having as a result of the cascading splitters that were put in place by TWC. I was having lots of pixelation, audio dropouts, and overall very poor picure quality.

I continued to call TWC for a period of about two weeks, but was not able to convice them to send a tech out to check everything as they said what they were seeing from the office indicated everything was fine and that the problem must be with something else in my house or system. One day on my way home from work, I saw a TWC bucket truck and tech doing some pole maintenance a couple of blocks from my house. I stopped and talked to the tech and explained my situation. He said he couldn't do anything for me without a work authorization, but did give me a couple of names and numbers to call.

I followed his advice, called and finally the person on the other end of the phone said, we just checked your modem signal and it looks like you are getting about half signal. The sent a tech out the next day. The tech checked the pole, the incoming signal, the modem, and measured at each box and said your signal is weak inside the house. I asked the tech to eliminate all the splitters in the chain and run direct lines from a distribution point to each box and the modem. The tech said to me, I do not have time to spend doing a 2 hour installation I have other jobs to get to. I kept my cool the best I could and threw the idiot out of my house and called TWC to complain. The CSR said my ticket was still open and they would have to talk to the tech before they could do anything. At this point I had had enough of TWC, their terrible customer service, and the lousy signal they send to us. I wanted to rip everything TWC out and have Verizon install DSL and DirectTV to come install an HD Package.

I spent a couple of days doing some research, pricing things out and ended up calling CATV Amps ( http://www.cabletvamps.com/index.htm) and doing what I described in the thread linked above. I purchased a demarc box, surge supressor, a PDI 4 Port Active Return Amplifier, went to Home Depot to pick up a new cold water pipe grounding block and copper wire, and found an installer through a local contact to do the new RG6 runs for me. A pic is attached of the installed box and equipment.

I ended up spending about $300 for everything including all new RG6 runs and the improvements, especially to picture quality, have been worth every penny. SDTV has improved dramatically. It is actually almost watchable. HDTV is much improved. Less noise, banding, solarization, pixelation and audio dropouts. Overall PQ looks like night and day compared to what it did. My modem is no longer losing synch and speed tests are now consistently around 4.5 - 4.8 mbps where as before I was getting 1.5 mbps. The ground loop hum I had is also gone.

There are still modem slow downs depending on time of day and there is still HD pixelation and audio dropouts, but much less than before. Some HD channels seem bit starved (INHD seems to be the worst to me).

In case anyone was wondering (you out here TM? ;) ) I hate TWC more than ever. Keeping a watch on the launch of D* and MPEG 4 and hoping that Verizon keeps working on the fiber infrastructure and brings FIOS including TV service to the NYC area sooner than later. Patiently waiting for the right alternative so I can call TWC and cancel my account.

Here I am Phil! :D:D:D You know, you should bundle this solution and sell it for $500.

TM

Several pages back (Here (http://www.avsforum.com/avs-vb/showthread.php?p=6046481&highlight=PDI#post6046481 )), I outlined problems I thought I was having as a result of the cascading splitters that were put in place by TWC. I was having lots of pixelation, audio dropouts, and overall very poor picure quality.

I continued to call TWC for a period of about two weeks, but was not able to convice them to send a tech out to check everything as they said what they were seeing from the office indicated everything was fine and that the problem must be with something else in my house or system. One day on my way home from work, I saw a TWC bucket truck and tech doing some pole maintenance a couple of blocks from my house. I stopped and talked to the tech and explained my situation. He said he couldn't do anything for me without a work authorization, but did give me a couple of names and numbers to call.

I followed his advice, called and finally the person on the other end of the phone said, we just checked your modem signal and it looks like you are getting about half signal. The sent a tech out the next day. The tech checked the pole, the incoming signal, the modem, and measured at each box and said your signal is weak inside the house. I asked the tech to eleiminate all the splitters in the chain and run direct lines from a distribution point to each box and the modem. The tech said to me, I do not have time to spend doing a 2 hour installation I have other jobs to get to. I kept my cool the best I could and threw the idiot out of my house and called TWC to complain. The CSR said my ticket was still open and they would have to talk to the tech before they could do anything. At this point I had had enough of TWC, their terrible customer service, and the lousy signal they send to us. I wanted to rip everything TWC out and have Verizon install DSL and DirectTV to come install an HD Package.

I spent a couple of days doing some research, pricing things out and ended up calling CATV Amps ( http://www.cabletvamps.com/index.htm) and doing what I described in the thread linked above. I purchased a demarc box, surge supressor, a PDI 4 Port Active Return Amplifier, went to Home Depot to pick up a new cold water pipe grounding block and copper wire, and found an installer through a local contact to do the new RG6 runs for me. A pic is attached of the installed box and equipment.

I ended up spending about $300 for everything including all new RG6 runs and the improvements, especially to picture quality, have been worth every penny. SDTV has improved dramatically. It is actually almost watchable. HDTV is much improved. Less noise, banding, solarization, pixelation and audio dropouts. Overall PQ looks like night and day as to what is was. My modem is no longer losing synch and speed tests are now consistently around 4.5 - 4.8 mbps where as before I was getting 1.5 mbps.

There are still modem slow downs depending on time of day and there is still HD pixelation and audio dropouts, but much less than before. Some HD channels seem bit starved (INHD seems to be the worst to me).

In case anyone was wondering (you out here TM? ;) ) I hate TWC more than ever. Keeping a watch on the launch of D* and MPEG 4 and hoping that Verizon keeps working on the fiber infrastructure and brings FIOS including TV service to the NYC area sooner than later. Patiently waiting for the right alternative so I can call TWC and cancel my account.


Is there a test you can run to see the strength of your modem signal. My modem constantly needs rebooting and TW says everything is fine on their end. I know when teh tech was there he typed something into the address bar in explorer and said signal is strong. I wan't able to see what he typed so I want to know if anyone knows how to check the signal and what it should be. Thanks.

Here I am Phil! :D:D:D You know, you should bundle this solution and sell it for $500.

TM

...And deal with disgruntled TWC customers and pains in the *ss, like me... :eek: Not for that profit margin... :p

Is there a test you can run to see the strength of your modem signal. My modem constantly needs rebooting and TW says everything is fine on their end. I know when teh tech was there he typed something into the address bar in explorer and said signal is strong. I wan't able to see what he typed so I want to know if anyone knows how to check the signal and what it should be. Thanks.

Not 100% sure and it is dependent on your modem. I still have the old Toshiba. I know there is the RCA, and some have purchased there own, probably the Motorola. Here are some sites that can provide some more information.

1) DSL Reports (http://www.dslreports.com/)
2) Speed Guide (http://www.speedguide.net/)
3) Speak Easy Speed Test (http://www.speakeasy.net/speedtest/)

Has anyone on this board had any experience with trying to use the 8000/8300 DVR to record a PPV event? ... I'm wondering if I could purchase and DVR it while I'm gone?

I think you need to purchase it in advance, and then remember to record it on the guide. The box will walk you through the process.

or maybe it is event dependant?

----Matt

I think you guys out there might've gotten PPV confused with VOD (which you absolutely cannot record on the DVR).

I was (to my pleasent suprise) able to purchase and record the PPV concert event on my DVR. It was a long 6 hour block that needed a bunch of space, but it is all there now.

So, for future reference, there is no problem with recording a PPV event on the DVR.

Now if only it were in HD! :-)

Scott

I need some help. I have a TWC tech coming to my apartment this Saturday. They are sending the tech because they know I have a weak signal, so weak they couldn't connect with my new SA 8300 from the main office to patch through new software (VOD and guide aren't working)... My fear is their solution is going to be just to give me a new box and NOT fix the weak signal...

What should ask them to do? Run new cord from my apt to the box for the building (it's right outside my apt)? Check the signal? Replace the splitter (I have two boxes and Road Runner)?

I just got my first HDTV last week and I know how important a strong signal is for PQ, so any suggestions or tricks as to how to deal with TWC and the tech would be appreciated.

What should ask them to do? Run new cord from my apt to the box for the building (it's right outside my apt)? Check the signal? Replace the splitter (I have two boxes and Road Runner)?

Actually, checking signal strength is one thing that all TWC techs seem to know how to do well. I've had some problems in the past completely unrelated to signal strength, but the first thing they did every time they came to my place, regardless, was check signal strength.

Now, if they need to run new cable inside your apt, the normal techs can handle that; but if they need to rerun the wire from your rooftop (or alleyway), that will be a separate appointment.

Scott

recently my signals all seemed to be very weak (TV & internet), anyway the tech came out & noticed that they were but the weakness was from the street. It turns out that one of the connectors on the line outside got rusty or corroded, so he ran a brand new clean line, and the speeds/stuttering I had went away, PQ was better than before.

fast forward to last week, my internet speeds went from 4.5 Mbit to 500kbps. I called them up, and according to them it was ok on their end, it must be internet traffic. Let me repeast, it went from 4.5 mbit to 500KBPS.

I got a tier 3 tech on the line, who promptly had me reboot the modem (which i did before I called them), remove the router (which I also did before I called them), and he tried connecting to the modem - which worked, but the modem wouldnt give him certain numbers back. Long story short, he said its the modem, I made a service appointment for a replacement.

Yesterday, my appointment is from 12-4. I took the day off, hung around the house, etc. 3:30 comes along so I call them and ask where the guy is. Apparently it has to be AFTER the time alloted for them to do anything, but they assured me he would be arriving. 4:15 comes, call and they say they'll find out where he is - and I also now get a free month of service since he was late. 4:30 the techie calls me and tells me there was no need for me to sit around, the problem is external & theyre working on it down the street. Now I'm beyond fuming because one party tells me the signal is fine, its my modem, the other tells me its the signal, not my modem, ive sat around all day & eaten a personal day to boot.

Techie calls me & askes how the dignal is - I go & look and...its dead. The light on the Toshiba went out. He tells me he'll be right over. He shows up, he looks and says "wow, it might be a bad modem". No kidding, ya think? Then I see his service order for my appointment, and it specifically says "NO SIGNAL - REPLACE MODEM". He changed the modem, and now with a new Motorola Surfboard, not only is the signal back, its smoother than ever.

Anyway, I really dont understand how they can just not assume its always hardware - this isnt the first time where Ive had a problem and they refused to accept (initially) that their hardware or signal was at fault. Not to mention calling me to tell me I didnt have to be home to wait - mind you, TWC called me the night before to confirm & make sure someone would be home, as well as called me to confirm yesterday at 1 o'clock to also confirm & make sure someone would be present.

I truly cannot wait for FIOS to become available.

...I truly cannot wait for FIOS to become available.
Good news, Verizon just started doing FIOS installs on Staten Island this week in New Dorp. The south shore should be able to order FIOS starting around 9/29, and I'll be calling as soon as I can to switch from road runner.

Not familiar with the FIOS thing but I am too familiar with TWC incompetence.

I just googled “Verizon FIOS TV” and found some interesting information on this. On the web site you can request information-- up dates-- on when the TV services will be in your area. I think everyone should do this, so the demand is noted. Competition is good.

my email to Mr. Watson,
"Since the NHL will now be available on OLN, will Comcast owned OLN-HD be showing games on INHD the same way NBATV-HD showed games on INHD?

Also I'm sure approximately 2 weeks from now, MSG-HD we be broadcasting Rangers home games, and FSN-HD will follow with Islanders & Devils home games. Can you please tell me the status of any of these channels, especially MSG-HD?"

His response,
"OLN has not shared any plans with us. We are working to solve transport and compatibility issues with the MSG & FSN HD signals. No ETA yet"

looks like MSG-HD & FSN-HD might finally be on its way!!

Just to clarify about Verizon FIOS, they are rolling out the FIOS high-speed online right now. FIOS tv will come some time next year I believe.

Tonight I noticed that I could get WWOR-DT (UPN) in HD if I bypassed the cable box and connected the cable directly to my television and tuned to Channel 1.9. In the past, I've been able to tune to 1.9, but didn't get it in HD. Does this mean that TWCNYC will soon begin offering WWOR-HD, presumably on Channel 709?

my email to Mr. Watson,
"Since the NHL will now be available on OLN, will Comcast owned OLN-HD be showing games on INHD the same way NBATV-HD showed games on INHD?

Also I'm sure approximately 2 weeks from now, MSG-HD we be broadcasting Rangers home games, and FSN-HD will follow with Islanders & Devils home games. Can you please tell me the status of any of these channels, especially MSG-HD?"

His response,
"OLN has not shared any plans with us. We are working to solve transport and compatibility issues with the MSG & FSN HD signals. No ETA yet"

looks like MSG-HD & FSN-HD might finally be on its way!!

at least you got a reply...my email went unanswered. i really hope we have those channels by opening day. let's hope his response means they have worked out the contractual component of carrying them.

Tonight I noticed that I could get WWOR-DT (UPN) in HD if I bypassed the cable box and connected the cable directly to my television and tuned to Channel 1.9. In the past, I've been able to tune to 1.9, but didn't get it in HD. Does this mean that TWCNYC will soon begin offering WWOR-HD, presumably on Channel 709?
Coincidentally, last night I noticed that in the Diagnostic mode, I could tune Channel 709 in HD for the first time.

I've been able to tune 709 in SD in Diagnostic mode for some time, but this is the first time I noticed an HD signal coming in. The programming at the time happened to be non-HD, so I've no idea whether we'll get HD programming in true HD or not, but it would seem to be a good bet!

...seems like they're gearing up to officially launch UPN in HD here.....

Scott

Tonight I noticed that I could get WWOR-DT (UPN) in HD if I bypassed the cable box and connected the cable directly to my television and tuned to Channel 1.9. In the past, I've been able to tune to 1.9, but didn't get it in HD. Does this mean that TWCNYC will soon begin offering WWOR-HD, presumably on Channel 709?
I called them about UPN HD in the past and they said they used to carry it but dropped it as it was always very poor quality. I would love to see them bring it back though. I catch a few shows on there every week, mostly SciFi Repeats on the weekends, lol. Be very cool to be able to watch both stargate series in HD every sunday now, even if they are just upscaled :D.

Also, just a quick question here.

Does anyone know if the QuickView Expander SATA External Hard Drives are ever going to be available to use on the 8300HD's? I just got off the phone with a CSR, she asked a floor manager about the SATA ports and he said any box manufactured after July 05 should have an active SATA, but he has never even heard of the QuickView Expander.

From Maxtors Description, it seems the Quickview Expander is not just a regular SATA hard drive. It sounds like it is made just for DVR's, Maybe some type of encryption built in, or a certain FAT that the DVR's use? So, I am thinking any other external SATA drive probably would not work.

Many SATA drives seem to be working in SARA based 8300's for months now, so my guess is that this is a PASSPORT firmware issue. Has any PASSPORT user tried it lately?

-barry

Many SATA drives seem to be working in SARA based 8300's for months now, so my guess is that this is a PASSPORT firmware issue. Has any PASSPORT user tried it lately?

-barry
TWC still doesnt supply any SARA based units though, right, just passport? Or are they starting to use SARA as well?

I need something now, with all the weekly primetime shows coming back now, things only last about a day, it really stinks, lol. I got used to everything lasting a week or more over the summer as I was taping alot less then usual withou tall the primetime shows.

TWC in the New York City area is PASSPORT based, and will almost certainly remain that way. I mentioned the SARA results to let you know that you can try it with PASSPORT if you want, but you would have to spend some money on a SATA drive, and lots of time and mental energy installing it, just to see if it might work.

Others have tried, and failed, at adding SATA drives to PASSPORT, but that was several months ago, and things sometimes change quickly nowadays. TWCNYC does not officially support SATA, and it is unlikely to work, but if you're really desparate.....

-barry

TWC in the New York City area is PASSPORT based, and will almost certainly remain that way. I mentioned the SARA results to let you know that you can try it with PASSPORT if you want, but you would have to spend some money on a SATA drive, and lots of time and mental energy installing it, just to see if it might work.

Others have tried, and failed, at adding SATA drives to PASSPORT, but that was several months ago, and things sometimes change quickly nowadays. TWCNYC does not officially support SATA, and it is unlikely to work, but if you're really desparate.....

-barry
Well, Maybe it is worth a try again since that floor manager just said 8300HD's manufactured after July should have active SATA ports. Mine is from April 05, so I need to go switch it for a newer one before I even attempt it, but if I find a good price on an external SATA drive, then maybe I will give it a shot. Worst case scenario, if the drive doesnt work, I use it with my PC instead as I can always use more storage here as well :D.

I can't believe I might have a reason to move to Staten Island :) I can say that, I grew up there ;)

TM

Verizon was installing FIOS on Todt Hill on Staten Island, back in June, havent seen or heard anything from Verizon since then. Im not gonna switch to FIOS but the competition they bring will surely imrpove the selection of channels that TWC brings.

Heres keeping our fingers crossed.

Verizon was installing FIOS on Todt Hill on Staten Island, back in June, havent seen or heard anything from Verizon since then. Im not gonna switch to FIOS but the competition they bring will surely imrpove the selection of channels that TWC brings.

Heres keeping our fingers crossed.

I have friends with FIOS in Westchester-BUT it is so far only for internet access. Television (from what I remember reading in the Washington Post) is being test marketed in a few locations (some in Texas from what I read) and will be "in about 20% of our markets by 2008". So-don't get too excited too quickly!!!

Just an FYI, someone here mentioned they were able to tune to channel 709 while in Diagnostic Mode. Well, I tried as well and I was able to tune into 709 as well as 711, so maybe, just maybe, these 2 channels will finally make it into our lineup.

With FiOS TV offering over 20 HD channels TWC is going to have to give us some new ones if they want us to stay with them if/when FiOS TV is actually launched around here. Hopefully they will do so sooner then later, but this is TWC we are talking about, so probably not, lol.

Just an FYI, someone here mentioned they were able to tune to channel 709 while in Diagnostic Mode. Well, I tried as well and I was able to tune into 709 as well as 711, so maybe, just maybe, these 2 channels will finally make it into our lineup.

With FiOS TV offering over 20 HD channels TWC is going to have to give us some new ones if they want us to stay with them if/when FiOS TV is actually launched around here. Hopefully they will do so sooner then later, but this is TWC we are talking about, so probably not, lol.

wow, i wanna try! How do I get into diagnostic mode, i have a HDDVR 8300, just got it woot

Just an FYI, someone here mentioned they were able to tune to channel 709 while in Diagnostic Mode. Well, I tried as well and I was able to tune into 709 as well as 711, so maybe, just maybe, these 2 channels will finally make it into our lineup.

With FiOS TV offering over 20 HD channels TWC is going to have to give us some new ones if they want us to stay with them if/when FiOS TV is actually launched around here. Hopefully they will do so sooner then later, but this is TWC we are talking about, so probably not, lol.

I have the 8300 and i entered the diagnostic mode by holding down "exit" & "select". But I did not see 711 pop up, just an upconverted 709.

Yeah, hold down "exit" and "select" on the STB (not on the remote) at the same time, and wait for the readout to say "diag"

Then, tune into 709 and 711

I should mention, while I was able to access 711 it was just a grey screen, no video. But the banner said "WB HD" and the show title at the time. 709 was just labeled as "UPN" not "UPN HD".

Tried again and got the blinking "???" symbol when I entered 711.
I'll keep trying throughout the week.

Tuned in WPIX (channel 11, HD) yesterday on my 2nd cable subscription, RCN. Not sure whether I gained or lost with RCN's recent channnel 11 addition. That's because a Cinemax HD feature I watched last night, "Flight of Phoenix," had--unusually--too much MPEG breakup with image motion. I've kept RCN with TWC mostly for Cinemax and Starz in HD. But if they've had to squeeze the bit rates too low (causing breakups) for the new channel, suspect I'll finally drop RCN. Rarely watch 11, but I've set the DCT6412 DRV to capture "Supernatural" in HD this Tuesday. RCN just mailed me a notification about the addition. -- John

All 4 of the Yankees vs. Orioles games from Camden Yards this week will be on YES HD. This was confirmed during a promo during today's broadcast and in the TWCNYC program guide. This is the first time YES will be doing a road HD broadcast in a city other than Boston or vs. the Mets. I guess it is because of the importance of the games and that there are no more home games on YES this season.

my email to Mr. Watson,
His response,
"We are working to solve transport and compatibility issues with the MSG & FSN HD signals. No ETA yet"

My interpretation of his response is that they have made a deal to carry these channels. Could the unresolved issues be due to the fact that MSG HD and FSN HD are carried via fiber? How great would it finally be to have these two channels with probably one or 2 HD games per night between the 4 teams!!!!

My interpretation of his response is that they have made a deal to carry these channels. Could the unresolved issues be due to the fact that MSG HD and FSN HD are carried via fiber? How great would it finally be to have these two channels with probably one or 2 HD games per night between the 4 teams!!!!

It been my understanding for year(s) that the main reason TWC NYC takes soooo long to add HD channels is lack of available bandwidth. Plain and simple.
It's also been my understanding that the remaining analog channel are an enormous bandwidth hogs.

And what makes me think that D* will carry none of them?

I just succeeded in tuning in WWOR in HD on my 8300 by simply punching in 709 on my remote. It's not listed in the program guide (meaning recording the channel won't be possible, at least not unless it can be done manually) but it looks like it's there, just in time for the season premiere of Veronica Mars to be watch-able in HD. Roll on channel 11...

Has anybody ever seen 16x9 1080i video on 709? I always seem to see 4x3 upconverted 1080i.

Has anybody ever seen 16x9 1080i video on 709? I always seem to see 4x3 upconverted 1080i.

Well, everything they've had on tonight (America's Next Top Model and the movie they're showing right now) has been 4x3 upconverted via the OTA HD signal as well. We probably won't get to check out true 16x9/1080i action on 709 until the coming week's UPN primetime shows air.

All 4 of the Yankees vs. Orioles games from Camden Yards this week will be on YES HD. This was confirmed during a promo during today's broadcast and in the TWCNYC program guide. This is the first time YES will be doing a road HD broadcast in a city other than Boston or vs. the Mets. I guess it is because of the importance of the games and that there are no more home games on YES this season.
Very glad to know that. It surprises me that this is not advertised in media such as the New York Times or the TV Guide. It's as if it is of interest to such a smalll minority of people that it's not worth advertising. When are they going to recognize that interest in HDTV is spreading fast and that the more people are informed about programs in HD the more the industry will profit?

I know it's nice we're finally getting a new channel or two, but am I the only one who would have preferred an HD Starz!, Cinemax or ESPN2 over UPN? My tv does a decent job upconverting Judge Judy and Jerry Springer all by itself. Doesn't it seem like a horrible waste of bandwidth?

It doesn't SEEM like a horrible waste of bandwith, it IS a horrible waste of bandwith. UPN? Does anyone really watch UPN anyway? MSG HD please.

Very glad to know that. It surprises me that this is not advertised in media such as the New York Times or the TV Guide. It's as if it is of interest to such a smalll minority of people that it's not worth advertising. When are they going to recognize that interest in HDTV is spreading fast and that the more people are informed about programs in HD the more the industry will profit?

Agree!

Usually, the NY Times does indicate whether a show is in HD in their TV listings. Tonight’s Yankees at Baltimore game is not listed as in HD. I hope that beatles6 information is correct. That’s fantastic news!

The unfortunate reality is, many of the fanatical HDers, still won’t know the game is in HD, unless they stumble on this thread, or, happen to neurotically check 708 at game time.

I know it's nice we're finally getting a new channel or two, but am I the only one who would have preferred an HD Starz!, Cinemax or ESPN2 over UPN? My tv does a decent job upconverting Judge Judy and Jerry Springer all by itself. Doesn't it seem like a horrible waste of bandwidth?

I'd personally like to see Starz On Demand - having more choices of movies is always a good deal. I dont understand why TWC carries all of the Starz channels but NOT the OD portion?

Agree!

Usually, the NY Times does indicate whether a show is in HD in their TV listings. Tonight’s Yankees at Baltimore game is not listed as in HD. I hope that beatles6 information is correct. That’s fantastic news!

The unfortunate reality is, many of the fanatical HDers, still won’t know the game is in HD, unless they stumble on this thread, or, happen to neurotically check 708 at game time.
From yesnetwork.com (http://www.yesnetwork.com/network/news.asp?news_id=1365)
YES To Broadcast Remaining Yankees Games In HD, Starting September 19

YES Is No. 1 in Males 18+ in New York 15 of the last 21 Game Nights

NEW YORK, September 12, 2005 — The YES Network (www.yesnetwork.com) will provide New York Yankees fans with enhanced coverage of the Yankees as the network, beginning September 19, will present the remainder of its home and away Yankees telecasts in high definition. Throughout the season, YES has presented all Yankees home telecasts, and away telecasts featuring the Mets and Red Sox, in high definition. YES has now made special arrangements to present the September 27, 28 and 29 Yankees-Orioles telecasts from Baltimore in high-definition.

The YES Network has finished No. 1 in males 18+ in New York on 15 of the last 21 nights on which it has televised the Yankees. During one post-All Star Game stretch, YES was No. 1 in New York among males 18+ a network-record seven straight game nights. In addition, YES' primetime Yankees telecasts rank No. 1 this season in four key demographics: men 18+, men 18-49, men 21-49 and men 25-54 (Source: Nielsen Media Research).

"Our ability to now present the remainder of our Yankees schedule in hi-def translates into greater value for our affiliates and viewers," said Ray Hopkins, COO, YES Network. "The Yankees are a powerful draw, as evidenced by our great ratings. As the team battles its A.L. East rivals in pursuit of a postseason berth, YES viewers will experience the optimum sights, sounds and emotion of Yankees baseball through our HD telecasts."

Looks like they're testing 709 in different areas. Can tune it in diagnostics (669 MHz) versus 09's 753 MHz, but only hear 709's audio. At eastside mid-town, tapping in 709 on my 8300HD remote only results in a ??? indication. Same with 711.

BTW, find the NY Times weekly TV magazine is usually pretty good with HD listings, although wish they'd opt out and accurately edit TNT's HD B.S., which indicated the President's Cup golf match was supposed to be HD last Thursday/Friday--plus most daytime programming.

Also, it'd be nice to hear more about TWC's switched broadcasting (http://www.bigbandnet.com/news/inTheNews/2005/news_053105a.php) (SB) tinkering, slated for '06 supposedly. In some articles SB should deliver all the HD we want (just tune it like VOD, minus head-end hard drives). That rosy view seems to contrast with twcinsider's post here a while back that it'll be used for foreign-language channels. -- John

From yesnetwork.com (http://www.yesnetwork.com/network/news.asp?news_id=1365)
YES To Broadcast Remaining Yankees Games In HD, Starting September 19

beginning September 19, will present the remainder of its home and away Yankees telecasts in high definition. Throughout the season, YES has presented all Yankees home telecasts, and away telecasts featuring the Mets and Red Sox, in high definition. YES has now made special arrangements to present the September 27, 28 and 29 Yankees-Orioles telecasts from Baltimore in high-definition.

"Our ability to now present the remainder of our Yankees schedule in hi-def translates into greater value for our affiliates and viewers," said yadda yadda yadda


But what about tonight’s game?
In one breath they say the remainder starting the 19th and in another gasp they say 9/27?? I hope it’s a typo in their press release.

Once again, thanks for the information. It’s not that I don’t believe you or beatle6. I’ve been burnt with false HD sightings for years. I have to see it in my living room.

BTW, find the NY Times weekly TV magazine is usually pretty good with HD listings
Where do you find these listings? I get the NY Times evey day. On Sunday there is included a separate TV section for the week, but I don't see any mention of HD programs. Am I missing something?

But what about tonight’s game?
In one breath they say the remainder starting the 19th and in another gasp they say 9/27?? I hope it’s a typo in their press release.

Once again, thanks for the information. It’s not that I don’t believe you or beatle6. I’ve been burnt with false HD sightings for years. I have to see it in my living room.
Good point, I didnt even catch that. Tonight's game is actually a make-up of a rained out game (it was supposed to be a scheduled day off for the yanks) so perhaps it was just an oversight by whoever wrote the press release.

Where do you find these listings? I get the NY Times evey day. On Sunday there is included a separate TV section for the week, but I don't see any mention of HD programs. Am I missing something?
They just put "HD" at each the end of each program in 1080i/720p with Sunday's weekly guide. Usually fairly accurate--other than TNT's distortion of the term. Never check the daily guides here. -- John

I know it's nice we're finally getting a new channel or two, but am I the only one who would have preferred an HD Starz!, Cinemax or ESPN2 over UPN? My tv does a decent job upconverting Judge Judy and Jerry Springer all by itself. Doesn't it seem like a horrible waste of bandwidth?
I like to watch the SciFi shows and cancelled series they play on the weekends, but other then that I never watch it. If they upconverted Stargate SG1 and Atlantis to 16x9 1080i when they play it on the weekends that would make it worthwhile for me, lol.

I wouldn't mind seeing Cinemax and TMC in HD, but I could care less about HD sports channels. I never got into sports and probably never will, which is fine by me.

I have the 8300HD DVR like most of you.
I'm in upstate NY though.
These constant audio signal dropouts everone experiences.
I get them also. Not every channel, but most, some worse than others.
Mostly with Hd programming not much with analog.
A TWC tech has been out to my house to check the incomming signal.
They say it's good. A strong signal.
They even installed a signal booster because I have some splitters.
Does anyone know what the deal is?
Is it the 8300 box (I think maybe), TWC transmission?
Or is it the signal TWC is getting from the networks?
Does anyone really know?
Thanks,
Eddie

Going into diagnostic mode on my 8300HD, I can get channel 709... one UPN show was full 16x9 1080i (some sitcom named "One on One"). Terrible show, but looked very very nice!

The sitcom after that show ("All of Us") is now only 4x3. The change in ratio did not change the humor (as in... not so funny.)

-Terry

I have the 8300HD DVR like most of you.
I'm in upstate NY though.
These constant audio signal dropouts everone experiences.
I get them also. Not every channel, but most, some worse than others.
Mostly with Hd programming not much with analog.
A TWC tech has been out to my house to check the incomming signal.
They say it's good. A strong signal.
They even installed a signal booster because I have some splitters.
Does anyone know what the deal is?
Is it the 8300 box (I think maybe), TWC transmission?
Or is it the signal TWC is getting from the networks?
Does anyone really know?
Thanks,
Eddie


don't stress, i get them all the time on the HD channels, i'm sure we're not alone, jsut tweaking until this technology is perfect.

Dammit, get my espn2hd soon, this LSU game looks like ******* in FDTV (FuzzyDefTV)

Hi. I have TWC all the way up in Albany. Had a question. I have an SA 8300HD and I was wondering how you figure out if you get different channels in diagnostic mode rather than the normal mode? thanx

I'm getting UPN-HD on 709 in diagnostic mode also. And I'm definitely going to ask Mr. Watson about when we can receive this hidden HD channel without going into diagnostic mode and recording it manually.