New York, NY - TWC [Text View] - Page 38

Berk32

12-03-06, 04:46 AM

trtjj

12-03-06, 07:33 AM

so...now I have a new issue. My box (8300HD DVR) rebooted and I got a new passport echo screen. on the bottom it has aptiv digital. I guess it is a anew version of Passport. It's been on this screen for a half an hour now. I wish TWC would notify us before they upgrade....I just got the new reload status screen (the dots). NY1 just came up but now I have trouble bringing up the guide and switching channels. This sux. I was hoping that this would fix the drop out, pixelation and freezing issue that I was having.....
.. So still after a couple of reboots and watching for about an hour, I am still getting momentary freezes.. I hope this doesn't happen during the Giants game. I guess I'll have to go to the local sports bar.

John Mason

12-03-06, 09:09 AM

Hi all, I just found this forum and liking it a lot. I have a quick question. I have TWC now, but until about 8 months ago was with RCN (I basically switched to TW when my promotional price plan ran out). After I switched, I also got my first HD set, and love it. But I notice that TW (until recently) did not have all the premium movie channels in HD that RCN does, which was never a factor until I got my HD set of course, and it only recently added Cinemax and Starz HD, which RCN had all along. Meanwhile RCN also has The Movie Channel in HD, which TW still doesn't!! Has anyone had RCN's HD service? How's the pic quality? is it worth switching back to them? Because in addition to TMC HD. RCN also has Starz on Demand as well as Flix, neither of which TW carries (or am I just not finding them on my box?) Thanks.
Yes, had TWC for many years, switched to RCN briefly when its HD offerings topped TWC's, had both simultaneously for a while, and now have only TWC's 'It's-All-Here' all-in-one package (not telephone, though).

RCN, when I was able to instantly A-B images, had slightly better PQ than TWC. That was a few years back and could easily have changed now. Believe RCN's Motorola HD STB (dual-tuner DVR) played a role, and by storing HDNet's test patterns on a TWC 8300HD and the Motorola STB, found RCN was providing 1335 lines (http://www.avsforum.com/avs-vb/showthread.php?postid=5175424#post5175424) of resolution compared to TWC's 1290 lines. (Using a 9"-gun CRT RPTV (YPbPr), and a recent post from a NYC TWC subscriber indicated he was getting ~1335 lines with a Sony Ruby 1080p FP, likely with HDMI). Earlier, a local ISFer, with a 1366X768 plasma, measured 1280 lines using HDNet. One AVSer with TWC in Calif. claims ~1920 lines (http://www.avsforum.com/avs-vb/showthread.php?p=8509731&&#post8509731) with a 1080p display and 8300HD, but haven't seen similar results posted on AVS yet.

RCN sales called ~1 year after I went back to TWC, seeking a renewal. I outlined TWC's switched video plans to him, discussed in earlier posts here, which might give them a lead in HD offerings if fully exploited. Seems like TWC has a slight lead now in overall HD quantity. -- John

LL3HD

12-03-06, 12:27 PM

If you did not know…

We’ve always had the “Sounds of the Season” channel (641) on the Music Choice tier. We now have, (I recently noticed) another holiday seasonal channel.
It’s listed as the “showcase” channel, 601.

If you prefer more traditional Christmas music, this is the one.

I’ve been checking it out the last few days and I think it’s great. None of that mangled Star-Spangled Banneresque horrendous “find-a-note by hitting every one” renditions, just traditional classics.
Thanks TW.

Enjoy!

mikeM1

12-03-06, 12:31 PM

[QUOTE=Berk32]http://www.rcn.com/cabletv/lineupDetails.php?lineupID=18

http://www.timewarnercable.com/CustomerService/CLU/TWCCLUs.ashx?ChannelFilter=HDTV&Zip=&CLUID=536

Using the websites channel listing - TWC has more HD. It has everything that RCN has (I don't see The Movie Channel HD listed), along with InHD, Universal HD, TNT HD, MSG HD, and InHD2 (which is going to be replaced at the end of the month with something else....)

===================
Yes, we assume/HOPE that "something else" will be the case. But if it =is= the case, why is TWC being so coy about their plans?? It's only less than one month away. I, for one, am NOT looking for any sorta InDemand HD PPV channel, especially assuming that means i would then have to pay even MORE for this service. IMO, we've got ENOUGH movie channels already; I want ESPN2 or FSNY2 HD. :confused:

mikeM1

12-03-06, 12:34 PM

LL3HD

12-03-06, 02:39 PM

..why can't they broadcast that in DD??Funny, my wife was questioning the exact same thing.

She thought that the digital audio went out (as it used to do in the past before the updated software) and had to be reset (going into the “settings” mode and going back and forth between two channel and Dolby Digital).

I wish it were in DD. I listen to many of the Music Choice channels and it really is annoying that we don’t have a better audio signal.

mikeM1

12-03-06, 02:47 PM

LL3HD

12-03-06, 02:59 PM

Agreed. Those Music Choice stations sound kinda empty/sterile to me. :(I usually manipulate the sound output by playing around with various sound modes on my receiver.

mikeM1

12-03-06, 03:05 PM

I usually manipulate the sound output by playing around with various sound modes on my receiver.

OH yeah, i know what you mean. Kinda like making lemonade out of lemons. ;)

AndyHDTV

12-03-06, 03:36 PM

AndyHDTV

12-03-06, 03:44 PM

http://www.avsforum.com/avs-vb/showthread.php?t=761773

http://img22.imagevenue.com/loc452/th_23809_snapshot_20061203__122_452lo.jpg (http://img22.imagevenue.com/img.php?image=23809_snapshot_20061203__122_452lo.jpg)http://img147.imagevenue.com/loc458/th_23814_snapshot_20061203_0000_122_458lo.jpg (http://img147.imagevenue.com/img.php?image=23814_snapshot_20061203_0000_122_458lo.jpg)htt p://img14.imagevenue.com/loc476/th_23818_snapshot_20061203_0002_122_476lo.jpg (http://img14.imagevenue.com/img.php?image=23818_snapshot_20061203_0002_122_476lo.jpg)
http://img11.imagevenue.com/loc372/th_23823_snapshot_20061203_0003_122_372lo.jpg (http://img11.imagevenue.com/img.php?image=23823_snapshot_20061203_0003_122_372lo.jpg)htt p://img147.imagevenue.com/loc498/th_23828_snapshot_20061203_0005_122_498lo.jpg (http://img147.imagevenue.com/img.php?image=23828_snapshot_20061203_0005_122_498lo.jpg)htt p://img43.imagevenue.com/loc463/th_23833_snapshot_20061203_0001_122_463lo.jpg (http://img43.imagevenue.com/img.php?image=23833_snapshot_20061203_0001_122_463lo.jpg)
http://img106.imagevenue.com/loc590/th_23838_snapshot_20061203_0006_122_590lo.jpg (http://img106.imagevenue.com/img.php?image=23838_snapshot_20061203_0006_122_590lo.jpg)htt p://img158.imagevenue.com/loc581/th_24053_snapshot_20061203_0004_122_581lo.jpg (http://img158.imagevenue.com/img.php?image=24053_snapshot_20061203_0004_122_581lo.jpg)htt p://img40.imagevenue.com/loc364/th_24058_snapshot_20061203_0007_122_364lo.jpg (http://img40.imagevenue.com/img.php?image=24058_snapshot_20061203_0007_122_364lo.jpg)

thanks to icemannyr for pics

mikeM1

12-03-06, 04:16 PM

nuttyinnyc

12-04-06, 01:42 PM

Riverside_Guy

12-04-06, 03:52 PM

Funny, my wife was questioning the exact same thing.

She thought that the digital audio went out (as it used to do in the past before the updated software) and had to be reset (going into the “settings” mode and going back and forth between two channel and Dolby Digital).

I wish it were in DD. I listen to many of the Music Choice channels and it really is annoying that we don’t have a better audio signal.

Actually, all the channels are in Pro Logic; that means they CAN use a rear channel for ambiance. Very few do, but I KNOW I caught one, once, that sounded way better because there WAS some reflected stuff in the rear channels.

There IS such a thing as sound design. AND some of it is god awful, but some of it ROX!

nuttyinnyc

12-04-06, 04:58 PM

hey guys, If I can wake up at a earlier time before work instead of my rush my morning activities and get to disconnect my SA 3250 HD box so I can bring the box to the TWC center and upgrade to the DVR SA8300HD box. I just need to know a few things. So I make sure it will be able to plug and play when I bring it home. I know it is a It is dual tuner, Does that mean I need to get another splitter? Should it be 3 way? (2 for box, 1 for TV). I need to make sure I get baby cables that will not make clutter from the split point and STB. HDMI to HDMI for TV instead of DVI to HDMI. Anything else I would need before I go the rest of the way. Most TV shows are on their fall breaks so I thought this may be a good time to change. But then again losing a channel for the 15 bucks I was going to pay kind of ruins that deal. Let me know guys.

LL3HD

12-04-06, 05:07 PM

... It is dual tuner, Does that mean I need to get another splitter? Should it be 3 way? (2 for box, 1 for TV)..The dual tuners in the 8300 are internal, no splitters are needed, only one connection. My system is set up with component cables.

nuttyinnyc

12-04-06, 05:13 PM

see I learn something new everyday, I was told by numerous people that splitters are needed. There is so much false info there is no amazement why 50% of HD owners don't know they are not watching HD. So with the cable line already plugged into my existin STB is enough to work with. I can still record 2 shows and watch another or just one of the ones I am recording. Is that correct?

LL3HD

12-04-06, 05:14 PM

Most TV shows are on their fall breaks so I thought this may be a good time to change. But then again losing a channel for the 15 bucks I was going to pay kind of ruins that deal. Let me know guys.The DVR is the best invention since the wheel as far as I’m concerned. It’s a great investment and the 15 bucks includes the DVR and the extra HD tier.

LL3HD

12-04-06, 05:15 PM

... So with the cable line already plugged into my existin STB is enough to work with. I can still record 2 shows and watch another or just one of the ones I am recording. Is that correct? Yep :cool:

LL3HD

12-04-06, 05:18 PM

can still record 2 shows and watch another or just one of the ones I am recording. Is that correct?Just to clarify, you can record two shows and watch a pre-recorded show at the same time.

nuttyinnyc

12-04-06, 05:26 PM

Just to clarify, you can record two shows and watch a pre-recorded show at the same time.
Thanx Larry, for the quick responses. If I understand I can't watch a current program if I am recording 2 programs. Good example here, I would be recording Heroes and 24 on January 22nd, but there is a special closer episode also just like tonight. I would have to chose the 2 to record and watch the third on another TV or I can watch a show I already have saved on my DVR while heros and 24 records.

nuttyinnyc

12-04-06, 05:27 PM

Just to clarify I don't watch the Closer, LOL

AndyHDTV

12-04-06, 06:52 PM

Andy those pics look good, but where or when did they announce that the Eyewitness News was going HD? Or was that just the HD channel he was showing us?

As far as I know thier was no announcment except this morning when they said in the broadcast that their now in HD.

chopsueychris

12-04-06, 09:02 PM

WHAT the hell is up with the billboard awards on FOXHD?!?!? The footage looks POORLY upconverted, the footage looks fuzzy and lacks any sort of decent definition.

AndyHDTV

12-05-06, 01:25 AM

WHAT the hell is up with the billboard awards on FOXHD?!?!? The footage looks POORLY upconverted, the footage looks fuzzy and lacks any sort of decent definition.

that's because it not in HD, it's widescreen SD.

chopsueychris

12-05-06, 02:44 AM

that's because it not in HD, it's widescreen SD.
looked more link when you open a small video into full screen mode on a tv moreso than that wsd crap

coreynyc

12-05-06, 08:17 AM

Eyewitness News goes HD and Liz Cho is on vacation?!?!?!?

G-d must hate us all.

AndyHDTV

12-05-06, 10:13 AM

Eyewitness News goes HD and Liz Cho is on vacation?!?!?!?

G-d must hate us all.

I hope she never comes back, U ever hear her read the news.

fumbles ever other word. its horrible.

If she does comeback hopefully she's hooked on phonics

Riverside_Guy

12-05-06, 12:40 PM

QMAN71

12-05-06, 12:50 PM

coreynyc

12-05-06, 01:09 PM

I hope she never comes back, U ever hear her read the news.

fumbles ever other word. its horrible.

If she does comeback hopefully she's hooked on phonics

She talks? I'm too busy looking at her :)

LL3HD

12-05-06, 01:11 PM

Eyewitness News goes HD and Liz Cho is on vacation?!?!?!?

G-d must hate us all. :D Too funny, I was thinking the same thing last night when I tuned it in.

Manatus

12-05-06, 01:14 PM

Nor are they saying the a reduction in content delivered will generate a reduction in the charges being applied. I'm pretty sure rate changes need some form of approval from the licensing agency, but I seriously doubt this has happened.

. . .

I will absolutely file a complaint with the appropriate agency (it used to be the state PSC, but I think it's a NY local government branch). I will go through the process in the next several days and post links and such here. Obviously I would seriously encourage everyone who is paying for HDXtra to complain.

TWCNYC is free to charge as much or as little as it wants for the HD Extra tier. From the DoITT web site:

Who regulates cable rates?

Under present federal law and Federal Communications Commission (FCC) rules, New York City may regulate rates for the "Broadcast Basic" service tier but only to track conformance with FCC-mandated rate formulas. Other tiers of service were regulated by the FCC until April 1, 1999 when Congress allowed the rate rules to expire. Broadcast Basic service usually contains local broadcast, Public, Educational and Government (PEG) channels.

http://www.nyc.gov/html/doitt/html/faq/faq.shtml#21

LL3HD

12-05-06, 01:39 PM

TWCNYC is free to charge as much or as little as it wants for the HD Extra tier. That’s life in the Big Apple.
It’s just so typical, shrink the product but charge the same or more.
As another example, my property taxes have more than doubled in the past several years—more than doubled. What the heck for? I haven’t seen any increased services. Some elected billionaire with his head in Bermuda sand says my house has gone up in value and then reaps my benefits.

chalkdust

12-05-06, 03:00 PM

hey quick question i couldent get from searching thru the thread.

are there any TWC set top box's that allow output via HDMI? new tv coming tomorrow and want to know if i should buy some cables.

i THINK i have the 8300 (or maybe the 8100) its the grey/silver HDTV DVR. can i just plug in a hdmi cable and have it work?

FroggerJoe

12-05-06, 03:15 PM

So I open my cable bill to find their official announcement that InHD2 is being dropped effective 12/27. Something we all have expected.

Effectively this means that the 5 HD channels we pay EXTRA for have been reduced by 20%. I expected them to say they are filling in the missing content with something else HD... but they are not saying.

Nor are they saying the a reduction in content delivered will generate a reduction in the charges being applied. I'm pretty sure rate changes need some form of approval from the licensing agency, but I seriously doubt this has happened.

Does anyone have a clue what they might do? Not what you WANT them to do, what they may have leaked.

I will absolutely file a complaint with the appropriate agency (it used to be the state PSC, but I think it's a NY local government branch). I will go through the process in the next several days and post links and such here. Obviously I would seriously encourage everyone who is paying for HDXtra to complain.

Hey all, first time poster...long time viewer...

So I just got off the phone with TWCNYC and asked about the price reduction on the HD Extra Tier (because we were losing INHD2). They said at this time there is no planned reduction on the price of HD EXTRA tier. Which means you will still be paying for a channel you no longer will recieve.

As a business owner myself, i believe that this is an utter slap in the face of its subscribers. Speaking as a business owner, what you should do is when you recieve your bill and notice the reduction was not applied for services not rendered, you file a complaint with the BETTER BUSINESS BUREAU. You can do it right there on the BBB webpage. If your a business owner, you know that you don't want a call from the BBB because you will be on file as recieving a complaint. IF the business does not resolve the problem it will be noted on their BBB account. If enough complaints get filed they will have to change practices. Sorry this is a long post but i hope it helps

Berk32

12-05-06, 03:22 PM

scott_bernstein

12-05-06, 03:39 PM

TWCNYC is free to charge as much or as little as it wants for the HD Extra tier. From the DoITT web site:
Of course, that doesn't mean that we can't call and raise a stink!

bwilkins

12-05-06, 04:00 PM

Is it possible for someone who uses a QAM tuner to list out what stations you get on TW NY. I'm at the other end of the state and since TW took over for Adelphia the QAM stations keep disappearing.

With that list I'll know whether to call and complain.

Thanks

scott_bernstein

12-05-06, 04:02 PM

My guess: they move UniversalHD to 722 and make that part of the HDXtra tier.
See this thread to add fuel to the fire:
http://www.avsforum.com/avs-vb/showthread.php?t=763214

No idea where this guy got his info....but maybe we'll be getting A&E HD in January????

TonyNYC

12-06-06, 01:25 AM

If this is the possible replacement for INHD2, how disappointing.

nuttyinnyc

12-06-06, 04:36 AM

Lets take a min or 2 to stop complaing to each other and complain to the people that matter. We shouldn't have to pay for a station we already get for FREE and we should be able to get money back for a tier we agreed to pay for when it has 5 channels not 4. We need to write them and call them. Do what you have to, but be professional to them. Talk or write to them like the working people (they are just like you & me, just a person that applied for a job), instead of Henchmen of the Evil empire and they will talk or write back. There is power in numbers.

The best thing TWC could do is even it up and add another channel to the tier but is there really a channel out there that you would pay for. I don't see any that I would pay for that is available now. Only ones that should be available with our free HD service. ESPN2 would be my only choice but I don't think we would ever get it.

This thread has been around since September 3, 2003 that is a long time with a lot of post. I would estimate that 500 people probably made at least one post not including the floaters that have viewed and never posted. If we all write or call that will make a difference, especially for something like this. This is a loss of service. This service is not ordered by every one of their customers and if all of write we can get something done.

Come on people, I even made it easy for you.(link below) It would only take a min and if we over ride their system with disapproval or inquires they will have to look into it. It might take you 2 min to read this! I can't promise anything but this is the best chance we have to get money back from our already bloated bill.

http://www.twcnyc.com/index2.cfm?c=cust_sup/cs_contact_us

I know most of you have tried to write and call before but that was for more stations, you can't do anything about that because that is out of our hands they have a company line, "NO bandwith space" or whatever they say. This is different because it is a change of a paid service that effects most of the people on this site and requires a refund.

I agree with the business guy about the BBB. However I think it is too early to complain to BBB, especially since we still have the channel and TWC isn't sure how they are going to handle the situation yet. If we do this and nothing is said or done. Then he is absolutely right, it would be a breech of contract because we are paying extra for a service that is not we signed on for.

http://www.twcnyc.com/index2.cfm?c=cust_sup/cs_contact_us

Let's do something together as one, Us HDTV owners need to band together because seperate we will never get it to where we think it shoud be. I wrote them already.
Thank you for taking time to read.
Chris

LL3HD

12-06-06, 10:17 AM

Anyone else having a re-boot situation?

In the last 12 hours or so my 8300 has re-booted 4 times (that I’m aware of). Hope it’s not time for a swap out. I used to have the unannounced re boot quite frequently, going back a couple of years but lately, everything has been ok- until last night.

I have to check to see if my other box is re-booting too (don’t know yet if it did) and tonight I’ll check the connections to make sure everything is tight.

I thought I’d ask here to see if there’s something system wide going on.

d3193

12-06-06, 01:19 PM

Is TNT HD more bit-starved than before? THE CLOSER did not look good this week.

Riverside_Guy

12-06-06, 01:25 PM

nutty, you're absolutely correct... recall what I said (complain to the licensing agency)? But thanks for the link, I used it as well as the licensing agency (below).

BTW, thanks for the FCC info, but it doesn't apply here at all. I suspect it's more of a FTC thing; you made a contract with a business and they are removing part of their obligation and not compensating for it. Has nothing to do with the charges they originally setup. Along those lines...

I urge folks to go to:

http://www.nyc.gov/html/doitt/html/consumer/consumer_cable_service_form.shtml

AND file a complaint over this issue. I did yesterday; obviously we'll see what happens and of course I'll report. When complaints went to the PSC, I remember getting contacted the very next day. Remember, this is the agency that gives them a license to operate. And those licenses do need to get renewed at times. Piling on legitimate complaints should give them fits, and could be used by Verizon when they apply for the same license to bring TV to FIOS in NYC.

I've speculated that they might include ESPN2 HD as they already provide ESPN HD via extra cost. BUT, if it turns out to the A&E I'd actually like that better. Yes, of COURSE a lot of their stuff is going to be SD on the HD channels, hell, almost every single HD channels does that (must say, though, I haven't caught ANY SD on UnHD, HDNet, HDNet-M, InHD 1 & 2).

BTW, it looks like TNT is visiting us with a new HD indignity... we all know about taking 4:3 material and horizontally stretching/distorting it. They've got a new one! Taking 16:9 material and VERTICALLY squeezing it! Kinda looks like the horizontal stretch, but there ARE black bars top and bottom. Mostly I see this in promos of 16:9 shows, but some idiot threw them into that mode for the last segment of the 2 hour Closer thing last night. What a bunch of idiots!

mailfroggys

12-06-06, 03:54 PM

I hope she never comes back, U ever hear her read the news.

fumbles ever other word. its horrible.

If she does comeback hopefully she's hooked on phonics

i dont think hes watching for her news reporting skills

coneyparleg

12-06-06, 04:43 PM

Complaints to DOITT are very effective

teebeebee1

12-06-06, 09:09 PM

http://a948.g.akamai.net/f/948/166/1h/directv.qrs1.net/1U/images/box_1.gif
http://a948.g.akamai.net/f/948/166/1h/directv.qrs1.net/1U/images/box_2.gif
http://a948.g.akamai.net/f/948/166/1h/directv.qrs1.net/1U/images/box_3.gif
Got an email to come back to DTV today with some good deals, tempted to try it again, just am worried i'm not gonna get anyone that can set up my ku/ka dish again :(

Have to give them credit, dtv is SOOOO MUCH CHEAPER!!

nuttyinnyc

12-06-06, 09:43 PM

I would do it when you get their special offers it is always worth it, plus you might be able to talk them into a better offer. You are in the drivers seat when that happens

coneyparleg

12-07-06, 06:47 AM

anyone getting grey screens on 719, 720, 721 and 722 ? Cmax, Starz and both INHD channels?

I'm in East Harlem...

Edit - Starz was working as I left the house, But ESPN HD was out

anyone else?

Riverside_Guy

12-07-06, 11:27 AM

FYI, I also filed a complaint directly to TWC through a web form. Let's see when (or if) I get any communication back.

ANGEL 35

12-07-06, 12:09 PM

anyone getting grey screens on 719, 720, 721 and 722 ? Cmax, Starz and both INHD channels?

I'm in East Harlem...

Edit - Starz was working as I left the house, But ESPN HD was out

anyone else?

All working on the UWS :cool:

coneyparleg

12-07-06, 12:54 PM

All working on the UWS :cool:

Thanks I guess another trip to 23rd street,
the only thing that keeps me from going postal about TWC's unstable equipment is the ease in replacing the units

ZMike

12-07-06, 02:31 PM

http://www.twcnyc.com/index2.cfm?c=cust_sup/cs_contact_us

Let's do something together as one, Us HDTV owners need to band together because seperate we will never get it to where we think it shoud be. I wrote them already.
Thank you for taking time to read.
Chris

This is TWC's non-response to my message:

QUOTE...We are making a continuous effort to bring additional HDTV channels to our customers.

At this time we cannot provide any further information regarding the availability of additional HDTV stations on our cable system.

Please refer to our website @ www.twcnyc.com for any future plans, services and news updates.

If you have any further questions, please contact us at support@twcnyc.com or call our 24 hour Customer Support XPRESSLINE at 212-674-9100 or 718-358-0900.

Sincerely,
S. Ramos
Gary Arp-Misrahi
Customer Support ENDQUOTE

coneyparleg

12-07-06, 02:33 PM

This is TWC's non-response to my message:

QUOTE...We are making a continuous effort to bring additional HDTV channels to our customers.

At this time we cannot provide any further information regarding the availability of additional HDTV stations on our cable system.

Please refer to our website @ www.twcnyc.com for any future plans, services and news updates.

If you have any further questions, please contact us at support@twcnyc.com or call our 24 hour Customer Support XPRESSLINE at 212-674-9100 or 718-358-0900.

Sincerely,
S. Ramos
Gary Arp-Misrahi
Customer Support ENDQUOTE

Further back in this forum there were some contacts listed for TWC NYC fat cats to contact, I recall Bob Watson and Fred Dressler - tho I think Dressler was replaced

nuttyinnyc

12-07-06, 04:31 PM

Don't worry guys we just have to keep on pounding them. They will take notice. Don't feel discourage. I know in my heart this will work and we will all be happier when something happens.
Also don't worry about those other guys (Bob Watson and Fred Dressler) because if they don't read there emials daily we won't get this done. While the site I gave you they will read the e-mail or answer the phone.

Thanks to all that have sent msail already. We have to remeber we all have a voice and when TWC hears it, they will put faces to the numbers that they asre usually looking at. This is a good thing we are doing here.

Remember everyone the request should be professional and it should be about a refund more then added a channel. Because they will give you the company response when it comes to adding channels.

scott_bernstein

12-07-06, 05:15 PM

Don't worry guys we just have to keep on pounding them. They will take notice. Don't feel discourage. I know in my heart this will work and we will all be happier when something happens.
My small take on this is as follows:
How can we start complaining now, since it is entirely possible that they *will* replace that channel with something of value? It does seem to me that we should wait until they take it away from us and *don't* replace it with something of relatively equal value before we start complaning to them.

I don't have (much) trust in TWC, but you do have to give them the benefit of the doubt for now.

One argument that could be made goes as follows:
"Let's say that I subscribe to 5 premium channels and one of them stops working, you'll give me credit for the price value of the channel relative to the number of days that channel is out, correct? Well, if I am paying X for 5 channels, and one of them is taken away, then it should follow that I should be entitled to a credit for the channel that I've lost, in a similar fashion."

coneyparleg

12-07-06, 05:49 PM

scott_bernstein

12-07-06, 06:07 PM

they did just add a couple of channels also
Our argument here is with the specifics of the "HDXTra package" -- we are paying $8.95 per month for this package, which consists of 5 and only 5 channels -- that's $1.79/month for each of those 5 channels.

If that lineup drops to only 4 channels and they don't refill that channel with something else *of similar value*, then they should drop the price by $1.79/month.

That is the logical argument that we have.

coneyparleg

12-07-06, 08:27 PM

anyone else having signal problems?

AndyHDTV

12-07-06, 10:19 PM

anyone else having signal problems?

all good hear in midtown

TonyNYC

12-08-06, 06:47 AM

My small take on this is as follows:
How can we start complaining now, since it is entirely possible that they *will* replace that channel with something of value? It does seem to me that we should wait until they take it away from us and *don't* replace it with something of relatively equal value before we start complaning to them.

I don't have (much) trust in TWC, but you do have to give them the benefit of the doubt for now.

One argument that could be made goes as follows:
"Let's say that I subscribe to 5 premium channels and one of them stops working, you'll give me credit for the price value of the channel relative to the number of days that channel is out, correct? Well, if I am paying X for 5 channels, and one of them is taken away, then it should follow that I should be entitled to a credit for the channel that I've lost, in a similar fashion."

Agreed. Wait for visual proof of the channel not being replaced before reacting and trying to submit a complaint. That way you have evidence as to an actual missing channel and no replacement in the near future.

Also on the day of termination of INHD2, call in and see if the price quote has changed with the TWC operators in terms of sales pitch. Ask about the pricing for X amount of HD channels. Get a rep to actually state that the package was reduced for the same price.

Right now someone official would read this and state you are all overreacting.

Riverside_Guy

12-08-06, 09:57 AM

Ah, I was about to post the response I got and it's EXACTLY the same that ZMike posted!

Scott, you are correct, the subscription was to five separate and discrete channels. That's essentially a contract. I actually DO suspect that they may very well replace that channel. If they said that they are negotiating to actually replace the missing channel, then I'd say to give them some breathing room. But what they ARE saying is that you pay for 5, we're now only going to give you 4. To me that qualifies as a legitimate complaint to the licensing agency.

HOWEVER, if we follow the "don't overreact/don't complain too soon" advice, that message is that we will patiently sit and wait for manna to come from heaven. TWC will have zero urgency to address the issue in any timely fashion. If I was a TWC exec, I'd be totally gleeful that I "got away with a reduction in service" with little or no reaction from the customers.

The time is NOW, if we don't file the complaints, that will only encourage/convince TWC that they have pulled one on their customers.

Oh, as for the "they just added new channels" argument, I think that's bunk. Think about it, we "got" the HD versions of 2 premiums, only applicable to those who pay extra for them. Same situation, we have been essentially paying for Cinemax HD and Starz HD all along; they are marketed as part of what we pay for. We already got all the home games on YES and MSG, all we actually got were some additional programing (which as far as I can tell is all SD anyway) on those HD channels instead of gray screens. So while I certainly was happy to get them, it ain't like TWC was doing us any favors.

coneyparleg

12-08-06, 10:24 AM

Oh, as for the "they just added new channels" argument, I think that's bunk. Think about it, we "got" the HD versions of 2 premiums, only applicable to those who pay extra for them. Same situation, we have been essentially paying for Cinemax HD and Starz HD all along; they are marketed as part of what we pay for. We already got all the home games on YES and MSG, all we actually got were some additional programing (which as far as I can tell is all SD anyway) on those HD channels instead of gray screens. So while I certainly was happy to get them, it ain't like TWC was doing us any favors.

I agree totally - I was playing a bit of devil's advocate - we got something we should have had a long time ago, infact there are still channels I feel they owe us, and I hate that we have to pay extra for espn HD.

I think we should be complaining to Time Warner and DOITT on a near constant basis anyway as there are channels we should have, customer support is spotty at best, and really what other way do we have to squeeze quality out of a monopoly.

nuttyinnyc

12-08-06, 12:00 PM

scott_bernstein

12-08-06, 12:11 PM

We already got all the home games on YES and MSG, all we actually got were some additional programing (which as far as I can tell is all SD anyway) on those HD channels instead of gray screens.
Not a huge deal, but I do enjoy getting The Jammys concert series on MSG-HD on Friday nights in full true HD. I think they are doing a marathon of these shows on New Years' Eve/New Years' Day.

kantro21

12-08-06, 12:45 PM

Just got a Samsung LN-S4695D and hooked it up to the SA 8300 HD-DVR. When i hooked up through hdmi, my tv recognized that there was a connection, but was not receiving a signal, and the screen was blank. I then hooked up the component connection and it worked just fine. Is there a setting i need to adjust on the box for HDMI output to work, or is something wrong with my TV?

nuttyinnyc

12-08-06, 12:56 PM

Just think, everyone for the time it took to say you don't want to write one, you could have wrote, sent, and maybe get the electronic response to say you did send one. What is a coupld minutes of you time to give it the good ole college try.
Like river said, we need to let TWC know that this IS an urgent matter to us. Not something they should bury on the bottom of the bill(like they did). We just want answers.

Adamman100

12-08-06, 05:20 PM

I used the complaint form and simply asked if I would receive a price reduction when my HD package went from 5 channels to 4. I asked politely and proffesionally. I'll let you know the response.

-A

DNINE

12-08-06, 08:23 PM

We have to start complaining now, because we received our notice now.The notice said a channel was leaving this month while their was no mention of a rate change or channel addition. So this is the month we want the to know that we know they are still taking money for less serive. That is why we have such a short time, it is more like a power mover. The receiver enough complaits before the next cycle they have to react. If they do now, then we have to Rivers way because they are in breech if they charge us for 5 and we are still only getting 4.
Like I have said we have to be professional and let them know, you want to know what the new price or channel will be because one of these things should happen.

I e-mailed TW a few days ago, I agree Action has to be taken NOW. If we go by the past they will squeeze us for every penny and in return give us less. As the biggest market in the country we should have the most HD CH's not the least. This reduction is a slap in the face- again

Has anyone heard anything about SA multiroom DVR?

nuttyinnyc

12-08-06, 08:37 PM

nuttyinnyc

12-08-06, 09:01 PM

I e-mailed TW a few days ago, I agree Action has to be taken NOW. If we go by the past they will squeeze us for every penny and in return give us less. As the biggest market in the country we should have the most HD CH's not the least. This reduction is a slap in the face- again

Has anyone heard anything about SA multiroom DVR?

Thanks for your support, I believe that TWC is laking but every station that they have pu on has looked perfect. Even TNT, SO dispite the corporate response "there isn't enough bandwith" They can keep that line if they continus to add 1 good one after another. NYC is a sport persons dread right now. All the sport nets have an HD channel. Sure there are others but baby steps people. Despite of their slow addtions, we know they have put together a good HD system. I was looking at the dish and direct sats, it appeared to me that the only reason they can claim so many is because the made movie chnnels with themes. It is no wonder they are beating these cable companies, Thaese are channels we can't even touch. TWC is big but it's northeast oeration is just 1/3 of a bigger entity. Remember some our brother already have A&EHD, MHD, ESPN2, sluethHD, plus others. So the technology is there it is just a matter of time we get more but I see them waiting for the final figures for this year so that can figure out hom much more they chanrge.

Riverside_Guy

12-09-06, 01:45 PM

Not a huge deal, but I do enjoy getting The Jammys concert series on MSG-HD on Friday nights in full true HD. I think they are doing a marathon of these shows on New Years' Eve/New Years' Day.

Hmm, I could swear I've seen listings for such concerts... but on one of the HDXtra channels (HDNet or InHD). I'll keep part of one my remaining good eyes peeled!

Riverside_Guy

12-09-06, 01:56 PM

Good to see other folks filing an abjection to the licensing agency (DOITT). Unfortunately, it doesn't seem to have brought on a response like a complaint I filed a while ago with the state PSC.

I'm pretty damn sure TWC KNEW their customers would be pissed at this reduction in service. But I sure as hell know that a lot of folks seem very angry at TWC and in MANY cases for things TWC has no control over. I hesitated even suggesting folks use the DOITT site as there was a possibility people would start complaining at TWC because their garbage pickup was too loud and it drowned out there enjoyment of cable TV and made them very irritable.

I'm kinda hoping that DOITT ends up with thousands of complaints about this issue specifically. That MAY have some effect on TWC at least telling us what they may do. Or what they are going to try and do. Something to indicate they aren't being totally arbitrary and being 100% screw the customer. I'd like to see articles in the local papers, in TV Guide, on CNET, etc.

MikeInNY

12-09-06, 02:07 PM

anyone else having signal problems?
I've been experiencing alot of Drop outs, pixilation, freezes (for a few seconds) with my 8300HD DVR. It doesn't happen as much when I watch SD, only HD. I think it is bandwidth issue. What do you think? Can TWC fix this issue if I call them?
all of my local HD channels are pixelizing and dropping out, just brutal.
I'd call TWC if i thought they could do something about it, i'm convinced it is screwed up on some random cable pole somewhere in the neighborhood, the liklihood of them fixing it is about the same as finding a dish tech that can set up a KU/KA dish!
channel 60 dropping out as well
I've been having signal problems on the UES since I moved to NYC almost 3 years ago. It started getting really bad this May, with some channels, notably the HD channels, dropping audio, video, or both for a few seconds every few mins. It is fairly intolerable.

TWC sent crews out, checked my signal strength, replaced my STB, rewired my apt, checked the connections to my building, and brought their own equipment out. The end result is they confirmed there is a problem on the head-end downtown which is degrading the signal for at least some regions of Manhattan. They discovered this in June. Since then, they have been "aware" of the problem but no one will tell me if progress is being made.

My signal is still breaking up often on all HD channels, along with breakups on SD channels, and I have been promised a credit for this problem when the issue is "resolved". They refuse to give me a timeline, or any information whatsoever. It has been almost 7 months. I doubt that I am the only one having this trouble in Manhattan, but I may be one of a smaller group that notices it and thinks it's a problem. I would encourage anyone who is having this issue to contact TWC and DOITT, it's past time to get it fixed!

LL3HD

12-09-06, 05:15 PM

I'm kinda hoping that DOITT ends up with thousands of complaints about this issue specifically.Thousands?
I’d love to know how many subscribers there actually are for the Hdxtra package anyway. All of this splashing around here might not be making much of a wave even if everyone did complain.

I will file a formal complaint with DOITT at the appropriate time- in January, if and when INHD2 is not replaced.

bigd86

12-09-06, 07:29 PM

I will file a formal complaint with DOITT at the appropriate time- in January, if and when INHD2 is not replaced.

Take a deep breath and think for a second. What will your formal complaint state? That TWC doesn't have the right to raise its prices? Because that is in effect is what you are complaining about. Assuming they don't replace INHD2 with anything, you are paying the same for less, but since they are not (I believe) regulated anymore, they can basically do whatever they want. You have not contracted for a permanent program lineup for any tier-you pay monthly-and, with notice, they are free to make additions or subtractions as they see fit. Your recourse-not to pay for the package and not receive the programming any more. If they decided to keep the same number of channels in the HDEXTRA tier but RAISED your bill by, say, $2.00/month would you still feel you had the right to file a formal complaint that you were entitled to the package at the price you have been paying?

Just my $.02.

LL3HD

12-09-06, 07:59 PM

Take a deep breath and think for a second.I didn’t make myself clear. :) I totally agree with what you’re saying. :cool: My response is directed at others here (nutty and the River dude) who have been calling for an onslaught on The Man (tw :cool: ) regarding a few bucks. :p

My point is phone calls and letter writing is useless for any complaints to TW. The only thing that has worked for others and me has been filing a DOITT complaint.

If and when they don’t replace INHD2, then I will file. Hey, let them give me back the chump change for the one channel. I know they can take it right back with another increase.

This whole thing started because they announced a loss of a channel without mentioning any concessions.

LL3HD

12-09-06, 08:18 PM

one more thing...

If filing a DOITT is not justified due to regulations or whatever, then it will fall flat. So what. Even if there is no clout behind the complaint- at least it will be heard, as opposed to an email that gets deleted faster than a pop up by a blocker.

And the stupidest thing of all is that I truly believe that they will replace INHD2 with something else… which goes back to my original point- wait until January.

bigd86

12-09-06, 08:31 PM

And the stupidest thing of all is that I truly believe that they will replace INHD2 with something else.

I do too.

Riverside_Guy

12-10-06, 10:44 AM

Take a deep breath and think for a second. What will your formal complaint state? That TWC doesn't have the right to raise its prices? Because that is in effect is what you are complaining about. Assuming they don't replace INHD2 with anything, you are paying the same for less, but since they are not (I believe) regulated anymore, they can basically do whatever they want. You have not contracted for a permanent program lineup for any tier-you pay monthly-and, with notice, they are free to make additions or subtractions as they see fit. Your recourse-not to pay for the package and not receive the programming any more. If they decided to keep the same number of channels in the HDEXTRA tier but RAISED your bill by, say, $2.00/month would you still feel you had the right to file a formal complaint that you were entitled to the package at the price you have been paying?

Just my $.02.

Absolutely you are entitled to your opinion. But perhaps you may not realize that a monopoly franchise like TWC operates under a license (i.e. I can NOT switch to Comcast, Cablevision, Optimum or any other cable delivered service because they are not allowed to serve me because they do NOT have a license to serve my neighborhood). Rates are supposed to be in some way regulated by the licensing agency. As you pay for services in advance, this month we ARE paying for a 5 channel lineup that we will receive only 80% of in January.

Again, TWC operates under the franchise agreement, which is not unlike a contract between a private enterprise and the government. Suggesting in any way that we consequently can't inform that government agency that we don't like something seems... well, just not right (I'm demurring on the much stronger language I could use)!

bigd86

12-10-06, 11:15 AM

Absolutely you are entitled to your opinion. But perhaps you may not realize that a monopoly franchise like TWC operates under a license (i.e. I can NOT switch to Comcast, Cablevision, Optimum or any other cable delivered service because they are not allowed to serve me because they do NOT have a license to serve my neighborhood). Rates are supposed to be in some way regulated by the licensing agency. As you pay for services in advance, this month we ARE paying for a 5 channel lineup that we will receive only 80% of in January.

Again, TWC operates under the franchise agreement, which is not unlike a contract between a private enterprise and the government. Suggesting in any way that we consequently can't inform that government agency that we don't like something seems... well, just not right (I'm demurring on the much stronger language I could use)!

This is not my opinion. It is fact. Rates are regulated? Do you think the city told TWC how much to charge for their HDEXTRA tier or what channels to include? I think not. The franchise agreement has nothing to do (other than possibly basic cable cost or what local channels MUST be offered) with how much we pay for anything. TWC does not have to apply for permission to add or delete programming, and as far as I know, when they raise prices they do so at will. Please advise if you know differently-you say rates are SUPPOSED to be in some way regulated-do you have any facts to back up this assumption? Oh, and by the way, you can inform "that" government agency anything you want to-they just don't have the ability to do anything about it!

Manatus

12-10-06, 11:23 AM

^^Nonsense. Federal law -- The Telecommunications Act of 1996-- prohibits the City and State of New York from regulating cable rates (with one narrow exception not relevant here). The City is empowered to, and does, award territorial cable franchises. It does not and cannot regulate the prices that its cable franchisees charge. See generally U.S. Public Interest Research Group, The Failure of Cable Deregulation: a Blueprint for Creating a Competitive Pro-Consumer Cable Television Marketplace (August 2003) (http://www.uspirg.org/uploads/qZ/PE/qZPECxJiK5daxX6nCmUS8g/failureofcabledereg.pdf)

bigd86

12-10-06, 12:19 PM

LL3HD

12-10-06, 05:30 PM

nuttyinnyc

12-10-06, 09:11 PM

I don't understand you guys, you are ready to wait, but while you wait you complain. Why complain to us about losing a channel, Complain to the people that are taking it away. It would only teke 2 min. This month and then another 2 min next month when you write to DIOTT. This is the month we need to compain to the company that is doing the short changing. As for the raiseing bill part that is a part of life buy buying cable. An anaual increase is as expected as my annual pay raise 3.5%. But this is a totally different matter. We signed on to get 5 channels and now we will be getting 4. That is it, that is the problem and it should be addressed. Am I the only one that has had action done on a complaint I had with them. That is sad but if I am but these letters do work. Monopoly big buisness or what ever you call it they want the majority of the customers to be happy, Especially on the channels we pay EXTRA for. 5 million people in this region and only 10% has the HDEXTRA package. If we have everyone here write a few words. It will hit They need us more then we need them for this package. Every be honest how many times do you really watch the five channels. I bet you it is nowhere close to times you watch the free HD channels. Most of us got the channel because it 15 for the 2. I sent three letters from everyone from the household. But nothing will be done if we wait. and that is the honest truth of it all. I know most of you guys have wrtten to get more channels. But that goes on deaf ears because they aren't ready to give anymore. But you know what we have the most HD in NYC then they Have in most cable systems in our area. Deffinately the most free ones. You guys do what you want I am not forcing anyone, I just thought this was the best time to band to gether to get action done in our favor. But if you feel getting Universal HD added to a pay service when it was free is acceptable then sit back and write me again how you won't write a 2 min letter

nuttyinnyc

12-10-06, 09:13 PM

Berk32

12-10-06, 10:39 PM

Man oh man am I teed off! I never thought to check the guide to see if the Jets game was to be in HD.

It’s NOT.

I was so looking forward to watching this game on CBSHD.
This stinks. We can wonk wonk wonk back and forth about the Hdextra package.
Who cares? We have HD channels with crappy looking SD. This is the real crime.

How many years will it take before I can turn on a Sunday NFL game and know it will be in HD?

All of the money invested in broadcasting football and this is what we have.

The game was never scheduled to be HD - CBS can only handle 3 a day.

Plenty of places to check well in advance...

http://www.hdsportsguide.com/nfl.php
http://www.sportsline.com/cbssports/schedules/page/nfl
http://www.gribblenation.net/nflmaps/

It costs lots of money.... and the market for HD is still relatively small... so stop your whining... they'll be adding at least 1 more game to their capacity next season - and should be fully HD by 2008 or 2009

no they announced it last week that is wasn't the other 4pm got the HD coverage
2009 is when it all goes HD, they want to match it to the turn off date. Just because they have a date to shoot for

OK... I'll say this one more time...

Analog shutdown has NOTHING to do with HD.

There will still be plenty of 4:3 SD programming in 2009 on digital local channels... they just won't be broadcast on an Analog channel anymore.

We hope by then that all sports will be HD.... along with as much programming as possible.... but thats not a given.

nuttyinnyc

12-10-06, 10:47 PM

missing my point CBS using the analog shut down date as a point of full HD coverage that is how CBS announced it this summer. CBS will be adding trucks for HD games all the way to the 2008/2009 season. By the time the shutdown is done, the 2009-2010 NFL season on CBS will be in full HD. :p

I know the analog shut down just gaurrantees us a standard deffinition digital signal. I would say who doesn't but there are many people that do not know. :( It is up to the individual network to broadcast in HD. Which at a min we have the major networks agreeing to broadcast in HD. ( :) abc, cbs, fox,nbc, CW, my net, & PBS :) )

nuttyinnyc

12-10-06, 10:50 PM

we are lucky to get any Jet game to be in HD for the remainder of the season but thank god for the suits that live in nyc and they want those games to be on held in HD if they have meaning.

go jets!! go jets!!

LL3HD

12-10-06, 11:44 PM

The game was never scheduled to be HD - CBS can only handle 3 a day.Really? :rolleyes:
No kidding.
Yes, we are all well aware, from a multitude of responses from you and even myself, regarding the pittance of games CBS covers in HD on a Sunday. As I said, I never checked today’s game. My fault.

It costs lots of money.... and the market for HD is still relatively small... so stop your whining... they'll be adding at least 1 more game to their capacity next season - and should be fully HD by 2008 or 2009Yes, perhaps my whining was unnecessary and off topic. I’m glad you pointed that out. :rolleyes: You should of heard me after the dismal performance of the Jets-- but that’s even more OT.

And regarding this ridiculous argument "the relatively small market for HD" that always pops up (by others too) in defense of the networks abysmal progression towards full HD and how expensive it is, this is just greed and poor vision on their part.

We hope by then that all sports will be HD.... along with as much programming as possible.... but thats not a given.Hallelujah! That day can’t come soon enough.

It’s not as if the broadcasters don’t have the money to spend, to provide full time HD. The money is there. Give me a break, the amount of money generated from sports broadcasting, and the amount of money spent inanely, in the name of sports broadcasting (by broadcasters), can easily be directed towards expediting the transition to full time HD.

If it is a “relatively small market” (which is nonsense, just look at current sales figures on HD display sales), then that dubious glory goes to the broadcasters.

nuttyinnyc

12-11-06, 08:37 AM

And regarding this ridiculous argument "the relatively small market for HD" that always pops up (by others too) in defense of the networks abysmal progression towards full HD and how expensive it is, this is just greed and poor vision on their part.
Hallelujah! That day can’t come soon enough.
It’s not as if the broadcasters don’t have the money to spend, to provide full time HD. The money is there. Give me a break, the amount of money generated from sports broadcasting, and the amount of money spent inanely, in the name of sports broadcasting (by broadcasters), can easily be directed towards expediting the transition to full time HD.
If it is a “relatively small market” (which is nonsense, just look at current sales figures on HD display sales), then that dubious glory goes to the broadcasters.

I would have to agree with him on the small market for HD part but I do agree with you that the money is there to upgrade. I will go one point at a time and see where you guys agree or disagree.
The small market for HD, HD is new and by all means the best type of broadcast that is available today. The biggest problem here is that even with the prices going down the forecast is still only at 30% of the country will have HDTV's at the end of the year. That is to small a number to make a major inpact on the TV landscape. Why would networks waste the time and money for something that would only reach 30% of the country? Remember each netwrok that has an HD channel has an sister SD channel. That means 2 feeds on top of the third feed (analog signal)that they have to shut off in just over 2 years. Then you have 15-20% of those with HDTV that aren't even taking advantage of or watching HD. Most people are upgrading their analog sets from an analog signal to a SD signal on an HDTV. That is 2 steps up with one purchase, rather than the route most of us took to HDTV. (analog TV/analog signal-Analog TV/digital signal- HDTV/digital signal including HD) These people are seeing at a minimum a 10- 20% PQ improvement. They think they are watching HD because they have an HD set or the show says it is broadcast in HD. There is not enough education out there for newbies. People come here and we try to educate where we can but it should start from the salesman, but we all know about their "sell the TV at any cost attitude" That is the hardest part to get by. Because the average consumer is being talked into buying these TV's when they obviously will not have the proper equipment needed to really enjoy their new purchase.
The other problem to defend "the small market for HD" Is on the eduation front again. All of us here know that the analog gets shut down in 2009. That means the only broadcast signal that will be available by law will be a SD digital signal. HD is a bonus that some companies give us, but it is not required by the new law.
The problem here is that there are people waiting till 2009 to buy a TV because they think there TV will not work anymore. These are the people that need to be educated. They need to know their TV will work with a STB but HDTV will not as good as it could if they bought a TV earlier. They need to know the true facts. The government has a god cheat sheet for people like you and me can help people understand more.

http://www.dtv.gov/consumercorner.html#whatisdate

Because right now the networks and the public look at HDTV as a fad that won't catch on. To be honest it hasn't, not the way it should have.
As for sports, HD is a guys dream come true. Almost every big city HD has caught on for most of the sports teams. Once the smaller markets get caught up we will be able to have full season HD games for all sports.
The second point is money. the money is there it is third broadcast signal that bothers most of the non-HDTV networks. The networks seem to be waiting for the shut down before they go crazy with HDTV offerings. Right now they are broadcasting 2 signals, it would cost an extreme amount of money to start broadcasting the HD signal for 2 years when they could probably just upgrade their towers and equipment when the analog signal is down. An upgraded system would be more cost efficiant then a brand new start-up. One quote I heard was that an HDTV truck is close to 1mil per. That might not sound like a lot of money for these big fat netwrok ceo's but when you look at the percentage that actually watch the HD feed then it isn't worth it. We need more networks to get on line with an HD feed then more will follow. Food networkHD is good A&EHD I would watch, but it isn't big enough to make an impact for the consummer to take notice. We need top five companies to adopt the HD plan to really make HD more mainstream. USA, TBS. FX, Lifetime for More peope to take notice. TV networks with first run shows are more likely to make HD more a mainstream part of our culture, but it will only happen if we are able to educate Joe consummer about the truths of SD, HD and the death of Analog.

Once we are able to do this we will see the companies come out of everyplace to Upgrade their SD signal to a more viewable PQ or even go a step above the standard and give us the HD we crave.

coneyparleg

12-11-06, 10:19 AM

I've been having signal problems on the UES since I moved to NYC almost 3 years ago. It started getting really bad this May, with some channels, notably the HD channels, dropping audio, video, or both for a few seconds every few mins. It is fairly intolerable.

TWC sent crews out, checked my signal strength, replaced my STB, rewired my apt, checked the connections to my building, and brought their own equipment out. The end result is they confirmed there is a problem on the head-end downtown which is degrading the signal for at least some regions of Manhattan. They discovered this in June. Since then, they have been "aware" of the problem but no one will tell me if progress is being made.

My signal is still breaking up often on all HD channels, along with breakups on SD channels, and I have been promised a credit for this problem when the issue is "resolved". They refuse to give me a timeline, or any information whatsoever. It has been almost 7 months. I doubt that I am the only one having this trouble in Manhattan, but I may be one of a smaller group that notices it and thinks it's a problem. I would encourage anyone who is having this issue to contact TWC and DOITT, it's past time to get it fixed!

Good to know I'm not the only one, It wasn't my box, hard lesson learnt after getting a new one and losing my recorded content.

I think its a region thing

kantro21

12-11-06, 11:30 AM

Try this, presss SETTINGS / More setting/ digital Audio out/ HDMI

Let me know if it helps.
I did try that, HDMI wasn't even an option. I think the firmware is just the wrong version, going to swap out the box today. Hopefully that will take care of it.
Thanks

Adamman100

12-11-06, 11:57 AM

Good to know I'm not the only one, It wasn't my box, hard lesson learnt after getting a new one and losing my recorded content.

I think its a region thing

yeah, I thought this was just my building. Good to know that this is a TW issue.
BTW, this is why I dropped TW many years ago. Poor signal quality and consistancy. Back then I had analog and I witched to RCN Fiber. I never looked back. I switched back to TW when I got the HDTV because they had a better package. If they do remove a channel from the HDXTRA package without replacing it, then I'll go back and see what RCN is offering.

Also, many buildings in NYC can now recieve cable through more than one company. It's the landlords who can get money/perks from the cable company to keep their building exclusive. (I got this info from a friend who called RCN when he was trying to switch.)

A

pdroth

12-11-06, 12:19 PM

LL3HD

12-11-06, 01:13 PM

I would have to agree with him on the small market for HD part but I do agree with you that the money is there to upgrade. I will go one point at a time and see where you guys agree or disagree.
The small market for HD, HD is new and by all means the best type of broadcast that is available today. The biggest problem here is that even with the prices going down the forecast is still only at 30% of the country will have HDTV's at the end of the year. That is to small a number to make a major inpact on the TV landscape. Why would networks waste the time and money for something that would only reach 30% of the country? Remember each netwrok that has an HD channel has an sister SD channel. That means 2 feeds on top of the third feed (analog signal)that they have to shut off in just over 2 years. Then you have 15-20% of those with HDTV that aren't even taking advantage of or watching HD. Most people are upgrading their analog sets from an analog signal to a SD signal on an HDTV. That is 2 steps up with one purchase, rather than the route most of us took to HDTV. (analog TV/analog signal-Analog TV/digital signal- HDTV/digital signal including HD) These people are seeing at a minimum a 10- 20% PQ improvement. They think they are watching HD because they have an HD set or the show says it is broadcast in HD. There is not enough education out there for newbies. People come here and we try to educate where we can but it should start from the salesman, but we all know about their "sell the TV at any cost attitude" That is the hardest part to get by. Because the average consumer is being talked into buying these TV's when they obviously will not have the proper equipment needed to really enjoy their new purchase.
The other problem to defend "the small market for HD" Is on the eduation front again. All of us here know that the analog gets shut down in 2009. That means the only broadcast signal that will be available by law will be a SD digital signal. HD is a bonus that some companies give us, but it is not required by the new law.
The problem here is that there are people waiting till 2009 to buy a TV because they think there TV will not work anymore. These are the people that need to be educated. They need to know their TV will work with a STB but HDTV will not as good as it could if they bought a TV earlier. They need to know the true facts. The government has a god cheat sheet for people like you and me can help people understand more.

http://www.dtv.gov/consumercorner.html#whatisdate

Because right now the networks and the public look at HDTV as a fad that won't catch on. To be honest it hasn't, not the way it should have.
As for sports, HD is a guys dream come true. Almost every big city HD has caught on for most of the sports teams. Once the smaller markets get caught up we will be able to have full season HD games for all sports.
The second point is money. the money is there it is third broadcast signal that bothers most of the non-HDTV networks. The networks seem to be waiting for the shut down before they go crazy with HDTV offerings. Right now they are broadcasting 2 signals, it would cost an extreme amount of money to start broadcasting the HD signal for 2 years when they could probably just upgrade their towers and equipment when the analog signal is down. An upgraded system would be more cost efficiant then a brand new start-up. One quote I heard was that an HDTV truck is close to 1mil per. That might not sound like a lot of money for these big fat netwrok ceo's but when you look at the percentage that actually watch the HD feed then it isn't worth it. We need more networks to get on line with an HD feed then more will follow. Food networkHD is good A&EHD I would watch, but it isn't big enough to make an impact for the consummer to take notice. We need top five companies to adopt the HD plan to really make HD more mainstream. USA, TBS. FX, Lifetime for More peope to take notice. TV networks with first run shows are more likely to make HD more a mainstream part of our culture, but it will only happen if we are able to educate Joe consummer about the truths of SD, HD and the death of Analog.

Once we are able to do this we will see the companies come out of everyplace to Upgrade their SD signal to a more viewable PQ or even go a step above the standard and give us the HD we crave.

HD is newNo it isn’t.

forecast is still only at 30% of the country will have HDTV's at the end of the year.That number increases each year. It’s not diminishing. This is all the more reason to invest now.

Why would networks waste the time and money for something that would only reach 30% of the country?Another illogical point. It’s like saying when the automobile was invented- why build gas stations when there are so few cars on the road. Gee let’s wait until everyone has one. :rolleyes:

the networks and the public look at HDTV as a fad that won't catch on. To be honest it hasn't, not the way it should have.
As for sports, HD is a guys dream come true.Fad??
Guys dream come true???
What are you talking about?
You’re representing your name well. I give up. I can’t read anymore. I thought I needed an editor. Do you actually read what you write? This thread is getting derailed and I’m contributing to the train wreck. I am sorry. Stick a fork in this topic for me. I’m done.

LL3HD

12-11-06, 01:19 PM

richiekkim

12-11-06, 01:40 PM

Riverside_Guy

12-11-06, 02:03 PM

This is not my opinion. It is fact. Rates are regulated? Do you think the city told TWC how much to charge for their HDEXTRA tier or what channels to include? I think not. The franchise agreement has nothing to do (other than possibly basic cable cost or what local channels MUST be offered) with how much we pay for anything. TWC does not have to apply for permission to add or delete programming, and as far as I know, when they raise prices they do so at will. Please advise if you know differently-you say rates are SUPPOSED to be in some way regulated-do you have any facts to back up this assumption? Oh, and by the way, you can inform "that" government agency anything you want to-they just don't have the ability to do anything about it!

While it seems the licensing agency may not have any "say" in rates, it does not change the fact that this is a contractual issue. We have contracted for something and now see that TWC has arbitrarily changed the contract.

As for DOITT, the FACT is they grant the license to TWC. Their role is supposed to be to insure that TWC provide a service to the public. Arbitrarily reducing service sure as hell seems to me to be an issue. One that could affect license renewal.

Manatus

12-11-06, 02:04 PM

Is what she said really true, or no?

It's true. But one or more of the regular HD boxes have a DVI output, which, with a DVI-HDMI cable, will work with HDMI displays and, because of frequent problems with the HDMI interface on the 8300HD DVR, is a good way to go.

Riverside_Guy

12-11-06, 02:18 PM

I just saw FIOS-TV first-hand yesterday out on LI. All I can say is "WOW!".

Not only do they have a very impressive lineup of both HD and SD content (Almost every premium channel has both the East and West feed), but the PQ is excellent.

The DVR software is not bad either- I would prob get used to it quickly if it ever comes our way. Add to this that they have Multi-Room available and it is a no-brainer.

FIOS-TV is going to be a killer when it arrives in NYC.

Can I assume you saw it in a house that had fiber coming right into it?

The way it will likely be deployed in Manhattan is not "fiber to the home." My guess would be that it will end up being exactly like TWC. In that it will be fiber to a node in the street, then copper to US. I know that WC has fiber to a node about 1/2 block from me. If FIOS goes fiber to my building them copper, how much more bandwidth would that actually give me compared to what I get now?

I still think they need to get some regulatory approval to provide TV services in NYC. I doubt that will be a hurdle, but it's probably moot in that it will be quite a while before it's actually available to us.

As Verizon is being very mum about things, we only have limited sources giving us any clues about deployment. We did have a real estate guy tell us 4 months ago that he was getting contacted for possible access to individual buildings. Lower east side.

I know that TWC's fiber rollout and the services it offered also started off on the lower easy side. And that it took a good 2 years to be fully deployed. I'm fairly sure that means it's going to be a similar type of time frame. AND by that time, SDV might very well be deployed and theoretically we have no bandwidth issues on TWC. So, by the time FIOS is actually available, there may not be any real PQ issues with both services.

Even so, the REAL issue is that once FIOS is deployed there will be actual competition for TWC. I do NOT consider RCN or satellite to be competition because they only are an option is very limited areas.

TonyNYC

12-11-06, 02:20 PM

HDTV is a fad? Damn!!

*glad I finished my coffee before laughing hard*

FIOS is amazing vs regular cable feed. I rarely read complaints about PQ. Now installion is another issues entirely, but the reviews about picture quality have been short of phenomenal compared to cable.

bigd86

12-11-06, 02:23 PM

While it seems the licensing agency may not have any "say" in rates, it does not change the fact that this is a contractual issue. We have contracted for something and now see that TWC has arbitrarily changed the contract.

As for DOITT, the FACT is they grant the license to TWC. Their role is supposed to be to insure that TWC provide a service to the public. Arbitrarily reducing service sure as hell seems to me to be an issue. One that could affect license renewal.

Contract? My friend, the lawyer in me has started to stir. I do not have the "contract" in front of me, but I bet you that the terms of any agreement between us and TWC clearly state that TWC CAN change anything at anytime and, with notice, the only remedy we have if we do not agree to the changes is to disconnect the service. Now, if thay made changes WITHOUT NOTICE or without an opportunity to discontinue, and we were charged the same or more, then we would be certainly within our rights to demand redress.
Otherwise, and irrespective of their grant of a license to provide a service to the public, while you might feel otherwise, TWC is fully within their legal rights to do whatever with their program lineup, charge what the market will bear, and us, as the consumers, can only say go away and put up the old rabbit ears.

pdroth

12-11-06, 02:23 PM

My parents' house has fiber directly into the home. All of their services (phone, internet, cable) are over fiber.

TonyNYC

12-11-06, 02:28 PM

I have to agree with the above poster. I see many posters here trying to state their version of legalese, but how many of you can "honestly" say they have read and fully understand the agreement you all signed when you first received TWC in your homes?

Manatus

12-11-06, 02:44 PM

State of New York Public Service Commission Statement of Significant Subscriber Rights

As a cable television customer:

You are entitled to notice of all programming and other services offered on this cable television system and the rates and charges therefore. This notice must be given to you:

at the time you first subscribe to this system;
at the time you request any change in service;
at the time you make a request for any such information; and
semi-annually.

You are entitled to notice whenever a network or channel is removed from a service tier to which you are subscribing. You are also entitled to notice of certain other changes in programming. We will give you notice of these significant changes thirty days prior to the effective date of the change if we know about the change sufficiently in advance or we will give you notice within thirty days of the date upon which we first learn of the change. Upon receipt of the notice, you may elect to terminate your service or downgrade your service to a less expensive tier at no charge provided that you tell us of your decision within forty-five days of the receipt of the notice.

In addition to the foregoing, if a network or channel is moved from one service tier to another or is removed from the system altogether and you first subscribed to our system during the nine months preceding the date of the change or upgraded your service during the six months preceding the date of the change, you may be entitled to a refund of installation, upgrade or other one-time charges paid to us if you choose to terminate or downgrade your subscription after the change. If a network is moved from our basic service tier to a more expensive tier, you may also have the opportunity to upgrade to the more expensive tier at no charge and to receive the more expensive tier, also at no charge, for a period of six months. If a network is removed from basic cable service and is not available anywhere on the system, you may be entitled to a credit for a portion of your monthly service payment for a fixed period of time after the network is removed from the system.

The specific criteria for determining your eligibility for one or more of these opportunities will be explained to you in detail when it becomes necessary for us to give you notice of a change in programming.

http://www.timewarnercable.com/nynj/aboutus/legal/subscriberrights.html (Emphasis added)

nuttyinnyc

12-11-06, 03:29 PM

nuttyinnyc

12-11-06, 03:29 PM

nuttyinnyc

12-11-06, 03:47 PM

Forgive me if this has been asked before, but didn't feel like wading through 300+ pages. I just signed up for TW cable and HD service at the service center at Queens Mall. I asked the representative if the HD cable box comes with an HDMI input. She that it did not, and that only the DVR box came with HDMI. I have no need for DVR for now, and my budget is pretty tight to pay extra. Is what she said really true, or no?
Richie, only the DVR SA8300HD comes with a HDMI access. The SA3250HD comes with the DVI access. Which is just as good as HDMI but you will need RCA cables for the sound. But you will have to do a trail and error session because sometimes the Component Cables give you a better PQ.

nuttyinnyc

12-11-06, 04:30 PM

For all you guys that are joking about the HD comments, go do your own polls or just talk to other people that are not on AVS and you will see the majority of people know nothing about HD other then what they see at the stores. I say "FAD" because it WILL NOT go mainstream until general public gets the education to know what to expect. How to hook it up? What to look for? These are the same people that think their TV's are obsolete in 2009. Even though we here in AVS know that isn't true. The same people that buy this type of TV and think they are watching HD because the TV says it is broadcast in HD. The Fad I am talking about is the fact that these surveys have proved that more education needs to given to the average consumer before HD becomes mainstream.

Because of the reasons above, Why would the networks work on giving us more HD channels when most of the people think SD is HD? This is why I think the some networks will not rush to broadcast a HD channel. All it takes is a little investment and they can have it up and running. As long as they don't make it another TNTHD then it would be worth every penny. How many channels have enough new shows to finance a HD channel? Not many so it would be just a lot of shows on a 24 channel that just look a little better than it's SD sister channel. It has been studied that the networks aren't joining on the HD band wagon because of the same reasons stated above. So all you guys can laugh all you want the truth is out there for all you guys to see and judging by the low rate of newbies come here asking( what we perceive as easy questions)general set up advice. We will not get the HD support we want until we start helping the general public understand. What HD can do for them? Once the networks see the numbers go up not only the purcahses but the ones that actually take advantage of HD on these TV. I read one study that said people made the jump more to watch DVD's (a digital source on a digital component) then for HD shows.

While most of us watch HD for live sports which we know look fantastic and prime time shows that are so clear you feel like you are part of the action. The other part of the country buy it because the salesman said that this is the future. HD is living the life of a "fad"(def:something that is embraced very enthusiastically for a short time) until it is brought into more homes.

AndyHDTV

12-11-06, 07:20 PM

http://www.tvpredictions.com/timemhd121106.htm

Time Warner to Add MHD
The high-def music channel comes from MTV Networks.
By Phillip Swann
Washington, D.C. (December 11, 2006) -- Time Warner has announced that it's adding MHD, the High-Definition TV channel from MTV.

The launch is part of a new carriage agreement between the cable operator and the Viacom-owned MTV Networks.

MHD, a 24-hour HDTV channel, features music videos and concerts in high-def. The channel, which debuted last January, is available on some cable systems including Comcast and Cox. But the addition of Time Warner is a big boost for the new network.

"This agreement reflects the resonance our highly targeted multi-platform brands have with the devoted niche audiences they serve," said Nicole Browning, President, Affiliate Sales and Marketing, MTV Networks and BET.

"Our agreement with MTVN...permit us to offer customers additional, diverse programming choices and align channel line-ups, especially among those systems we recently acquired from Adelphia and Comcast," said Fred Dressler, TW's executive vice president for programming.

MHD is not available on DIRECTV or EchoStar's Dish Network

bigd86

12-11-06, 07:35 PM

Thank you Manutus, Right there, in yellow and dark grey( I guess, the background doesn't look black on my monitor) says it all, we are entitled to a refund if they keep only 4 channels. This is why we shouldn't wait to ask "what do they plan to do." We want to know now. The more letters the get the more they will see that losing a channel will effect a big part of the HDExtra crowd. A typical consumer sample study only requires 1% of total consumer purchasing a product, we might have that here in AVS. This is why I so passionate about this. We can make a difference. If we continue to wait. We will just be charge for services not rendered. Sure the bottom line is that it maybe less than $2 but it is the principal that we finally could get a win in this bottomless pit of a cable bill. Plus that $2 will pay for the increases that we should be getting notices on at the end of this months bill.

Read it CAREFULLY. We are not all entitled to a refund. You are only entitled to a refund under certain conditions. "If a network or channel is moved from one service tier to another or is removed from the system altogether and you first subscribed to our system during the nine months preceding the date of the change or upgraded your service during the six months preceding the date of the change, you MAY be entitled to a refund of installation, upgrade or other one-time charges paid to us if you choose to terminate or downgrade your subscription after the change.
You don't just get money back-you have to downgrade and give up HDEXTRA, or leave TWC altogether and you have to meet the time restrictions mentioned-then you MAY be entitled to some refund. It seems pretty amorphous to me. But, good luck! They may give you a couple of bucks back for being a pain in the butt to them, and if that's the case, more power to you!

nuttyinnyc

12-11-06, 07:36 PM

I wonder if it is a TWC all regions addition. Plus I hope this gets added to the free HD we get and not the make up for HDExtra loss. But rap/hiphop videos in HD=almost naked women in hd shaking and bouncing all over the place. Does it get any better? HD Channel #24 and counting, woo hoo!!

LL3HD

12-11-06, 07:36 PM

nuttyinnyc

12-11-06, 08:30 PM

Great news. I hope this happens for our world- and soon.
Movies / Sports / Music
All in HD, the true triple play.
hopefully this is the official announcement so the thirty day wait begins today and I get my MTV for my birthday.

TonyNYC

12-12-06, 06:49 AM

Riverside_Guy

12-12-06, 10:34 AM

Great news Andy... of course, the question is "in my market?" In another thread someone claimed that on a weather channel crawl, it was announced A&E HD was being added. As that is exactly how we first learned of Starz & Cinemax, it would seem to be true.

Yes, nothing is for sure until we can tune the channel!

Well, my complaint to the DOITT has elicited a response, just as I hoped it would. I got a call from their public relations group. While what they told me holds little force of law, PR types are very, very reserved about what they say to anyone. Mirroring my past experience with this group, I'd consider it more rather than less credible.

TWC has every intention of not delivering only 4 channels when the tier had 5. SOMETHING will take it's place. It's too early for them to say exactly what, but it was clearly stated that they wanted to do this by the first. I asked why they did not say this when they announced the channel being dropped and the response was that they didn't because they felt they'd get way too many calls asking "what channel."

So I got what I wanted, at least a conversation with someone other than a CSR, who we know tend to have little real information.

TonyNYC

12-12-06, 01:22 PM

Berk32

12-12-06, 01:35 PM

I guess we will all have to pay more attention to the Weather Channel crawls and cross our fingers. Lets hope the decision makers for the New York market add something decent instead of a waste of bandwidth.

After I read that they saw it in S. Carolina, I switched to The Weather Channel and watched for 20 minutes..... most boring 20 minutes of my life.......

Of course it would make complete sense to just post this information on their own website.... right? Of course not!

TonyNYC

12-12-06, 02:20 PM

After I read that they saw it in S. Carolina, I switched to The Weather Channel and watched for 20 minutes..... most boring 20 minutes of my life.......

Of course it would make complete sense to just post this information on their own website.... right? Of course not!

Haha! You are taking one for the team. :D

I agree with you about the website idea, but then that would be too complicated for TWC to do.

FroggerJoe

12-12-06, 03:21 PM

nuttyinnyc

12-12-06, 03:31 PM

As I posted before, I would love an HD MTV as long as they never ever post a reality series on the channel.

MTV used to be a music channel
MTV 2 used to be a music channel
MTV Jams and MTV Hits are both good channels that we could surely use on TWC that are currently available on RCN. More videos on both channels.

If I were to see the Real World in HD, I think I would go bang my head into a wall someplace.

Sometimes you just want to see the music videos.
Tony, don't make deals like that. I would hate for you to have to hit your head on the wall. Because it WILL happen. Where else would they be able to broadcast their HD shows that will be filmed live from NYC?

"Real World in HD hmmmmm", one network executive is thinking, "What a great idea"

TonyNYC

12-12-06, 03:37 PM

Yeah. :(

I am so disgruntled with seeing "talk shows" and "reality shows" take over what was supposed to be a music channel. When MTV 2 debuted it was back to the music for a majority of the channel, now it is just as bad as MTV.

Well, if we do get the HD version, I so hope we see good...............MUSIC VIDEOS!!!!! *echoes and thunder sounds*

mikeM1

12-12-06, 09:57 PM

That was a delightful surprise to =me=....i never expect MSG to do any ROAD games in HD. :cool:

Berk32

12-12-06, 10:15 PM

That was a delightful surprise to =me=....i never expect MSG to do any ROAD games in HD. :cool:

You haven't been watching then...

MSG has done a bunch of Knicks and Rangers road games in HD... not close to all.. but a nice amount....

hsimms

12-13-06, 01:44 AM

Berk32

12-13-06, 02:47 AM

The best music channel IMO is "The Tube", presently on 11.2 OTA and rumored to be the subject of negotiation by TWC. SD only.

It's actually already sent to our cable boxes..... just not assigned a channel number.

Check out Freq. 669 Prog. #4 in the channel diagnostics page.

Its been on there for a while, possibly since they added WPIX-hd

TonyNYC

12-13-06, 06:24 AM

The best music channel IMO is "The Tube", presently on 11.2 OTA and rumored to be the subject of negotiation by TWC. SD only.

Really? That would be a nice addition. Maybe Santa will activate the channel for Christmas.

coreynyc

12-13-06, 08:01 AM

Can we watch it on our TV's?

It's actually already sent to our cable boxes..... just not assigned a channel number.

Check out Freq. 669 Prog. #4 in the channel diagnostics page.

Its been on there for a while, possibly since they added WPIX-hd

Berk32

12-13-06, 10:25 AM

Can we watch it on our TV's?

Technically, yes.

Go into Diag mode, then channel 1999

then use freq 669 prog 4 and select.
you can the clear away the box by pushing 'A'

note - you are still on channel 1999, so no guide or anything normal...

Riverside_Guy

12-13-06, 10:49 AM

One very obvious issue, at least w/Passport, is that one can not "tune" any 4 digit channel directly (i.e. by inputting numbers on the remote). They had started populating 4 digit channel quite a while ago (1000 series).Seems they now have a 1900 series going. The only way to access any of these is with the program guide.

Manatus

12-13-06, 10:59 AM

TonyNYC

12-13-06, 11:30 AM

Incorrect. Totally.

Might be helpful if you explain how and why his post is incorrect and what is the correct information.

Manatus

12-13-06, 11:35 AM

Might be helpful if you explain how and why his post is incorrect and what is the correct information.

I -- and I assume everyone else who actually tries to do so -- has no problem using the remote to access channels above 1000 without entering the Program Guide. All of them.

TonyNYC

12-13-06, 01:42 PM

I remember the VOD channels were added into the 1000's series of channels and are accessible by using the remote control and typing in a specific channel. But I seem to recall that not every channel in the low 1000's are accessible by typing it into the remote. For example NY1 On Demand is on channel 1110 and Time Out New York On Demand is on channel 1112. I believe you cannot tune into channel 1111 manually by using the remote. (I could be wrong and cannot test it out here at work)

This might be where the misunderstanding is occuring here.

Manatus

12-13-06, 01:51 PM

^^I can access both 1110 and 1112 directly from the remote's keypad without entering the Program Guide.

eljeffreynyc

12-13-06, 09:48 PM

It's actually already sent to our cable boxes..... just not assigned a channel number.

Check out Freq. 669 Prog. #4 in the channel diagnostics page.

Its been on there for a while, possibly since they added WPIX-hd

Thanks for the info Berk32 any other "hidden" channels? On another note is it my box (SA3250HD), the DVI to HDMI cable, or just msg hd itself but, ive been noticing that msg hd is out of sync. Anyone else notice this?

Berk32

12-13-06, 10:14 PM

Thanks for the info Berk32 any other "hidden" channels? On another note is it my box (SA3250HD), the DVI to HDMI cable, or just msg hd itself but, ive been noticing that msg hd is out of sync. Anyone else notice this?

Yes - I notice it during the commercials

TMSKILZ

12-14-06, 04:37 AM

http://www.dallascowboys.com/news.cfm?id=7E8693A8-C47D-2326-7F70C43A90BCBF32

"Wednesday Notes: NFL vs. Cable Lands In House

IRVING, Texas - Now the Texas House of Representatives is speaking up for the television consumer, caught in the middle of the ongoing battle between the NFL-owned NFL Network and Time Warner Cable.

The cable television consumers' plight is being accentuated this week since the Dallas Cowboys will be making their NFL Network debut in Saturday night's televised game from Atlanta. Cable subscribers throughout the state of Texas not living in the Dallas-Fort Worth area will be left out in the dark Saturday night when it comes to watching the Cowboys trying to clinch a playoff berth against the Falcons. Time Warner does not offer the NFL Network as part of its package.

Only those viewers who subscribe to a satellite television carrier or who can pick up KTXA-21 in the Dallas-Fort Worth area will be able to access the 7 p.m. (CST) game Saturday from the Georgia Dome.

This ongoing matter has gotten the attention of State Representative Jose Menendez (House District 124), who has filed a House resolution calling on Time Warner to immediately resolve the impasse preventing football fans across the state from accessing this game on the NFL Network channel.

"Texans love football, and except for Dallas viewers, they are being denied the ability to watch their 'America's Team' this Saturday, and perhaps into the playoffs," Menendez said in a release. "I believe it is time for our major cable provider to figure out a solution."

Menendez said he realizes cable providers must be conscious of costs, "but at some point the consumer must be given priority." Barring a resolution between the two sides, Menendez is calling on the Public Utilities and Federal Communications Commissions to intervene on the behalf of citizens.

Time Warner has been contending the package offered by the NFL Network is too expensive, and would cause it to raise subscription rates to cover their costs or to offer the channel as an upper-tier subscription.

The Cowboys-Falcons game will be the Cowboys' only regular-season appearance on the NFL Network.

The NFL Network is offering the two major cable providers, Time Warner and Cablevision a holiday special, giving them a free week of programming from Dec. 24-30. But the programming, which includes the Texas Bowl and Insight Bowl, will exclude the Dec. 30 Giants-Redskins game.

The NFL Network Web site provides TV customers wanting to register complaints a vehicle to e-mail their local cable providers."

John Mason

12-14-06, 10:01 AM

...any other "hidden" channels?
The United Nations' channel (78) is hidden differently since it's not listed in the electronic guide. Just enter 78 with a remote. -- John

Riverside_Guy

12-14-06, 02:24 PM

I stand corrected; although I do recall having issues with doing 4 digit channels with the previous 1.8.x software. Temporary insanity. More correctly, I should say you can't "tune" to channel 1999. The full service menu DOES appear on that channel, but you can't tune it directly.

I think the folks in Texas need to realize the Saints became America's Team! Besides, that's a bunch of marketing crap anyway, I was a tad miffed when they called my Yankees that after 9/11. Besides, I know a lot of Yankee/northern/big city haters just loved the fact we lost the series on one pitch.

I thought it was "known" that games with local teams WOULD be able to be seen in their local markets. It sounds like there IS a OTA channel where that game can be seen, so what's the problem? Add to that local issue with another one up here. Rutgers is having a banner football year, actually being part of the national stage. A LOT of folks went through there or have friends who did, so this is very exciting. NFL Network is making an appeasement of offering it for free for a bunch of days. TWC is making noises about basic tier, digital tier, one time only, yadda, yadda. I read TWC's public statement and still can't figure out exactly what they are going to do. My guess is it will be available, but undoubtedly SD.

Berk32

12-14-06, 03:09 PM

I thought it was "known" that games with local teams WOULD be able to be seen in their local markets. It sounds like there IS a OTA channel where that game can be seen, so what's the problem?

Well not everyone was made aware of this.... the majority of watchers don't frequent message boards and stay on top of this information.

Also, its only the immediate local markets that get the games (1 for each team, except Green Bay, as I believe Milwaukee also gets any Packers cable game OTA)).
So people with TWC or Cablevision in CT or northern NY (anywhere outside the area of WNBC) can't get the Giants game on 12/30.....
That's where the other problem is.....

nuttyinnyc

12-14-06, 03:52 PM

Well not everyone was made aware of this.... the majority of watchers don't frequent message boards and stay on top of this information.

Also, its only the immediate local markets that get the games (1 for each team, except Green Bay, as I believe Milwaukee also gets any Packers cable game OTA)).
So people with TWC or Cablevision in CT or northern NY (anywhere outside the area of WNBC) can't get the Giants game on 12/30.....
That's where the other problem is.....
I don't think it has anything to do with these boards, anyone that loves Football should know that their local team would be on free TV. It has been happening like that for years. Ever since ESPN first won the right for the sun games years ago.
But unfortunately, you are right, it is only the immediate market. Not the whole state that is affiliated to the team. So northern NY is screwed. WNBC ny is mostly Northern and Mid NJ and I don't think they get past Orange county in NY. A big # of home fans be prepared for the blackout, it hurts even more because they are in the hunt. 5-9 people wouldn't care as much. 7-6 one game out. We would want someone to die for making us miss it. I say us but I really mean you (Whoever won't get it) because I will see it. Sorry!

Manatus

12-14-06, 03:55 PM

nuttyinnyc

12-14-06, 04:05 PM

According to a TWCNYC crawller appearing today on the Weather Channel, Dec. 28-Jan. 2 will be a "free preview" time for Showtime, Starz, HBO, Cinemax, Encore and The Movie Channel. No information about whether this includes both the SD and HD versions of the channels that offer both flavors.
yeah they let us know on our bills, but the last time they gave a freebie, it didn't include the HD's or on demand at least in NYC it didn't. But I know I have to empty my DVR before then and just record what I can and enjoy during the week after. Plus it won't be in HD so I could record many more hrs.

Berk32

12-14-06, 04:07 PM

I don't think it has anything to do with these boards, anyone that loves Football should know that their local team would be on free TV. It has been happening like that for years. Ever since ESPN first won the right for the sun games years ago.
But unfortunately, you are right, it is only the immediate market. Not the whole state that is affiliated to the team. So northern NY is screwed. WNBC ny is mostly Northern and Mid NJ and I don't think they get past Orange county in NY. A big # of home fans be prepared for the blackout, it hurts even more because they are in the hunt. 5-9 people wouldn't care as much. 7-6 one game out. We would want someone to die for making us miss it. I say us but I really mean you (Whoever won't get it) because I will see it. Sorry!

I know plenty of diehard football fans that had no idea the ESPN games were simulcast on a local channel until I told them....

nuttyinnyc

12-14-06, 04:22 PM

I am shocked, shocked I tell you!!!!!! Then they aren't as die hard as they say, either that or they are just happy to see any football game and don't care which team plays as long as there is 22 men kicking each others a@#. Which is basically all weekend during the last 3 months of the year.

At least you were there to bring a smile to their face and brighten their day!!

nuttyinnyc

12-14-06, 04:39 PM

Question: SA8300HDDVR- How many hrs of HD does it record? It shows at the SA web site 12-20 hd 50-90 sd. What have you guys been able to do? Which drive does it come with? 80 or 160gig? How can I check how much room is left? Where/How can I get an external drive? Does TWC allow that? Let me now guys. Thanks

Berk32

12-14-06, 04:55 PM

Riverside_Guy

12-15-06, 11:55 AM

Well, there are some big pluses and minuses to living far outside a big city, as there are for living IN that city. While I am "upset" my northern neighbors may be shut out of a Giants game (face it, if they loose this week, that game may be moot) I wonder where the "local team" line goes between the Jet/Giants and the Bills?

One final thing about the dropping InHD2 from a pay tier; yesterday I got letters from DOITT acknowledging my complaint AND from TWC writing back to DOITT that they had contacted me, that they DID tell me they will replace that channel and that I told them I was satisfied with their response. Bottom line is that they are more "on the record" than prior; their response to my direct complaint to TWC was total BS. So the message is that the system does sorta work!

marcos_p

12-15-06, 09:20 PM

Manatus

12-15-06, 10:32 PM

I have the 8300HD DVR.
Today, I noticed that when I look at the list of recorded shows, there is now an hour glass on the older shows. When I highlight those shows, I see that it states "About two days"
What does this mean? Will my shows be deleted?

That's exactly what it means -- the DVR is telling you that its hard drive is so full that it's going to need to erase old programs to record new ones that you've scheduled. You can override that feature by selecting the "Keep Longer . . ." or "Save Until Manually Erased" options for each program. I always use the latter option for any program that I want to keep for long-term viewing. It can also prevent accidents -- we used to have a HD channel used for one-time events. Because the program guide didn't have starting and stopping times for programs on that channel, if one pressed the "Record" button when it was highlighted in the guide, the DVR assumed that a 24-hour-long HD program was going to be recorded and automatically erased enough from the drive to allow that. Which meant everything on the drive that wasn't marked "Save Until Manually Erased" vanished forever with the pressing of that one button.

dad1153

12-18-06, 10:47 PM

From Fredfa's Hot of the Presses thread:

The Business of Television
New York TWC Customers To Get Free NFL Preview
By Ben Grossman Broadcasting & Cable 12/18/2006

The National Football League on Monday accepted Time Warner Cable’s offer to put a free preview of the NFL Network on its digital basic tier in the New York area Dec. 24-30.

The preview would allow New York and New Jersey subscribers to see a Rutgers University post-season college football game that the NFL has the exclusive rights to show.

"In light of the fact that 75% of Time Warner’s New York-area customers subscribe to the digital basic tier, we have concluded that its offer represented the quickest and best way to bring Rutgers’ appearance in the Texas Bowl to Time Warner subscribers and to make the freeview a reality," the NFL said in a statement.

Last week, after the NFL Network offered to provide a free preview of its network Dec. 24-30, TWC had said it would either make only the Dec. 28 Rutgers game available to all its customers, or make the entire week-long preview available to digital customers only.

But in a letter dated Dec.14 to Time Warner Cable chairman and CEO Glenn Britt, NFL Network (NFLN) chief Steve Bornstein said neither of the two options TWC proposed "satisfy both our goals for the freeview."

The statement went on to say the NFL has informed TWC it "would extend this same freeview to subscribers of Time Warner in affected regions in Kansas and Texas (both states in which state universities are participating in bowl games that NFL Network will telecast) on similar penetration terms. However, the New York resolution is not tied to the additional freeview offer in Texas and Kansas."

NFLN and TWC are still in a standoff over carriage after the network began carrying live NFL games this season.

http://www.broadcastingcable.com/index.asp?layout=articlePrint&articleID=CA6401110

the-sloth

12-18-06, 11:20 PM

anyone else having problems getting 11-1 (33 UHF)? 11-2 is coming in great, but 11-1 says its not getting a signal.

Berk32

12-19-06, 12:04 AM

ESPN2HD on TWC in some parts of the country.

http://www.avsforum.com/avs-vb/showthread.php?t=771239

Lets see how long it takes to come to NYC........

TMSKILZ

12-19-06, 04:36 AM

Berk let's hope NYC is next to have those HD CHs added soon as well.

Newyorker

12-19-06, 08:48 AM

I've been getting sound drops on ESPN HD for the last few days. Anyone else experience this?

Berk32

12-19-06, 09:20 AM

I've been getting sound drops on ESPN HD for the last few days. Anyone else experience this?

Yes I've been having the same thing.

Riverside_Guy

12-19-06, 10:33 AM

Holy smokes, the NFL finally caved? Yesterday I read they had "refused" TWC's proposal because it didn't reach enough customers.

Of course, my gut tells me this is going to be SD and not HD. Still, I'm happy for the Rutgers fans in my city!

MikeInNY

12-19-06, 12:16 PM

I've been getting sound drops on ESPN HD for the last few days. Anyone else experience this?

I don't get ESPN HD, but I've been getting random sound drops on all the channels at about one every 5 - 10 mins for the past 7 months. It happens more frequently on HD channels, and is sometimes accompanied by video dropouts or macroblocking as well.

My signal strength has been checked, my box replaced twice, my home theater equipment checked, and my wiring checked. The issue has been duplicated with equipment TWC brought with them, and seen with their feed at the head-end 5 months ago. They're now claiming that the head-end issue has been fixed for 3 months. Even though I've spoken to numerous client relations reps (not CSRs...) and a foreman throughout those 3 months and they have only heard "it's a known issue, we're working on it" and not "it's fixed."

If it continues, I would suggest contacting TWC and DOITT. TWC claims I'm the only person in the area experiencing these issues.

nuttyinnyc

12-19-06, 12:52 PM

I don't get ESPN HD, but I've been getting random sound drops on all the channels at about one every 5 - 10 mins for the past 7 months. It happens more frequently on HD channels, and is sometimes accompanied by video dropouts or macroblocking as well.

My signal strength has been checked, my box replaced twice, my home theater equipment checked, and my wiring checked. The issue has been duplicated with equipment TWC brought with them, and seen with their feed at the head-end 5 months ago. They're now claiming that the head-end issue has been fixed for 3 months. Even though I've spoken to numerous client relations reps (not CSRs...) and a foreman throughout those 3 months and they have only heard "it's a known issue, we're working on it" and not "it's fixed."

If it continues, I would suggest contacting TWC and DOITT. TWC claims I'm the only person in the area experiencing these issues.
no you aren't the only one. I have something like that also but I have to say this wasn't a problem before I got the SA8300hd. I think this is a Component problem not a signal like they claim. I had no drop offs at all with the SA3250. Am I on the right line? Does everyone that experiences this a lot have the SA8300? If everything was checked and was fine they might have used the same box that is way they thought it was a signal or line issue for you, even though the problem was the STB in front of them. I need to hook up my other SA3250 again and I will watch the same channel and see if it happens on both. I will give you guys my results on friday. But I know for fact that this is an issue I experienced a few times last night, during the game.

teebeebee1

12-19-06, 05:00 PM

heinriph

12-19-06, 05:34 PM

Sound drop-outs... indeed!

When I originally got set up, I tried HDMI briefly, but was beset by sound drops on ABC and ESPN... figured it was an HDMI issue, so I went back to component, which seemed solid. Been on Component for months, no problems, and then two weeks ago I went back to HDMI for no particular reaon, and.... first week no problems, and then in the past few days, more and more sound drops.

ESPN was particularly bad for Monday Night Football (great picture compared to Fox, though - is it just me or is the fox-hd football picture getting softer and softer?)

Anyhow - HDMI as the root of sound drops - fact, or coincidence? I'd love to know....

mikeM1

12-19-06, 06:09 PM

So i switched to Directv last friday (Finally got a compentant installer for the 5lnb dish in the NY area, PM me if you need any Phone #) and i got this email from TWC today.

Thank you for your online request to Time Warner Cable to add ESPN2HD.

We'll be adding this to our lineup later this week. It will be assigned to digital cable channel 1870.

ESPN2 HD is another outlet in what has become a flourishing franchise for ESPN and provides sports fans with more HD programming. In addition to ESPN2HD, we're adding this week A&E HD to channel 1838 and MTV HD to channel 1840. Also, INHD2 is going away; its content is going to be shown on INHD, channel 1855.

We thank you again and invite you to make future network requests.

I know this isn't my area and I have no idea where i requested this, i think it was an email from Albany to be honest, but espn2hd on cable right after i cancel, just classic timing

Hmmmmmmmm....i'm more than a LITTLE skeptical about this info applying to the NYC area....esp those channel numbers!! Why wouldn't they keep them in the 700 band with the REST of the HD offerrings? It makes NO sense to jump up to the 1800s, as far as i can tell. Needless to say, tho, i hope we DO get those stations, but i won't be looking to find them in the 1800s band.

If this is REALLY going to happen, i guess we gotta take a look at THE WEATHER CHANNEL, for any TWC HD updates...it would surely be on there.

mikeM1

12-19-06, 06:12 PM

eljeffreynyc

12-19-06, 06:24 PM

Well it seems time warner has finally gotten rid of the gray bars on the SA3250HD. Seems like they updated the software or something.

Newyorker

12-19-06, 11:54 PM

the-sloth

12-20-06, 09:41 AM

LL3HD

12-20-06, 10:58 AM

i made a post a couple days ago about the reception of CW 11-1 (and now 11-2). on sunday and monday night i could watch 11-2, but 11-1 was showing a "searching for signal". last night both 11-1 and 11-2 were giving the same message. when i go into the signal meter and check 11-1 and 11-2 they both show 95+ signal strength. is it just me or is there a problem with the digital transmitter? Maybe you will find an answer here. (http://www.avsforum.com/avs-vb/showthread.php?p=9223449#post9223449) http://www.avsforum.com/avs-vb/showthread.php?p=9223449#post9223449

the-sloth

12-20-06, 11:09 AM

ooops... i didn't see the TWC at the end, i just clicked on the first "New York, NY" thread i saw. ... and just kept refreshing through the day. thanks.

LL3HD

12-20-06, 11:10 AM

:cool:

scherer326

12-20-06, 11:25 AM

Has anyone noticed that ESPNHD has been crappy lately in HD. Was watching football and basketball and it looked so bad at times.

AndyHDTV

12-20-06, 12:05 PM

Has anyone noticed that ESPNHD has been crappy lately in HD. Was watching football and basketball and it looked so bad at times.
is it ESPN or is TWC compressing the hell out of it, having it with SNY & YES???

ob3

12-20-06, 03:20 PM

Berk32

12-20-06, 03:25 PM

I just got TWC in staten island. I was slightly dissappointed in that the HD box was component cable, not HDMI to the TV. Is this normal ?
Am i losing any picture quality ?
I am watching it with settings right out of the box, no tweaking, and i am very happy so far. Can it get better ?

The HD-DVR box has HDMI output....

I thought the regular HD box had a DVI out (which works the same as HDMI without the sound - proper cables can be bought anywhere).

For HDMI/DVI vs Component.... the difference in quality is minimal to non-existent... depends on TV, cables, etc. But that really isn't something you need to worry about, unless you need the component input in you TV for something else, like a DVD player.

avi123

12-20-06, 03:29 PM

pdroth

12-21-06, 09:06 AM

I apologize if this has already been asked and answered, but does anyone have a list of the available HD channels using a built in Clear QAM tuner in NYC with TWC. My specific location is the UWS.

Thanks in advance

In Queens, I get the following in HD:

1.2 - WCBS
1.5 - FOX
1.7 - WABC
1.11 - CW11
1.13 - WNET-HD
104.1 - WNBC

There are a whole bunch of SD channels also, but this is it for clear QAM HD.

nuttyinnyc

12-21-06, 09:34 AM

Did anyone one watch the Nets last night? It was on YES and ESPN, I have to say ESPN needs help. I don't think this is a TWC problem at all. The YES picture was clear and detailed. Sweat, hair, tattoos, and leather all the way down to the lines on the court were visable. No blur at all. Enter ESPN and wow, what crap!!!!I was amazed that a HD channel could be so bad. Every problem that LCD are said to have was there. ESPNSD looked almost identical only it looked bad and stretched. Am I the only one that saw this last night? Once the game was over SportscenterHD came on and it was back to it's 720p glory.

As for the sound issue, I have the SA8300 hooked up with HDMI and component and the sound fades on both. I still think this is a 8300 problem. Has anyone had this problem on the 3250? I had the 3250 and never had this problem before I switched to the new box.

Adamman100

12-21-06, 10:17 AM

In Queens, I get the following in HD:

1.2 - WCBS
1.5 - FOX
1.7 - WABC
1.11 - CW11
1.13 - WNET-HD
104.1 - WNBC

There are a whole bunch of SD channels also, but this is it for clear QAM HD.

So, if I understand this correctly, I can use the built in QAM tuner on my JVC-LT40FN to get these channels and others too. I've been following this part of the thread for a while and I thought everyone was talking about using external equipment to get these channels. I've tried splitting the line out of my SA8300HD, but my TV get's "no-signal." Clearly I'm doing something wrong. Would a kind soul help me figure this out?

Many thanks,
A

Manatus

12-21-06, 10:21 AM

I've tried splitting the line out of my SA8300HD, but my TV get's "no-signal." Clearly I'm doing something wrong. Would a kind soul help me figure this out?

Many thanks,
A

You need to split the line before, not after, it's connected to the DVR.

nuttyinnyc

12-21-06, 10:22 AM

So, if I understand this correctly, I can use the built in QAM tuner on my JVC-LT40FN to get these channels and others too. I've been following this part of the thread for a while and I thought everyone was talking about using external equipment to get these channels. I've tried splitting the line out of my SA8300HD, but my TV get's "no-signal." Clearly I'm doing something wrong. Would a kind soul help me figure this out?

Many thanks,
A
If you are splitting the cable you would have to split it before the box not after. I am sure about that.
Even then I don't think you get the 1. (something) channels with a cable line. Aren't those only available with an OTA antenna?

pdroth

12-21-06, 10:58 AM

If you are splitting the cable you would have to split it before the box not after. I am sure about that.
Even then I don't think you get the 1. (something) channels with a cable line. Aren't those only available with an OTA antenna?

Digital channels all have the .

The channels I listed are exactly how they need to be entered for the QAM tuner to pick them up.

avi123

12-21-06, 11:48 AM

Thanks for that info - I shall try it. Someone should really create a website database (maybe a wiki) where people can enter QAM channels that they get in different areas, as I feel like this question comes up a lot.

nuttyinnyc

12-21-06, 12:13 PM

Digital channels all have the .

The channels I listed are exactly how they need to be entered for the QAM tuner to pick them up.
Thanks, I just wanted to nake sure instead of giving him/her inncorrect information. I don't use the qam on my TV. But they should deffinately split pre STB.

Adamman100

12-21-06, 12:48 PM

Digital channels all have the .

The channels I listed are exactly how they need to be entered for the QAM tuner to pick them up.

Thank you all for the advice. I seem to recal splitting the cable before the STB, but I still got no signal. If I understand you correctly, I need to enter the exact channel numbers. The channel scanner on my TV won't work? My remote does not have a "." on it. How do you enter these numbers.

Thanks again,
A

nuttyinnyc

12-21-06, 01:24 PM

Thank you all for the advice. I seem to recal splitting the cable before the STB, but I still got no signal. If I understand you correctly, I need to enter the exact channel numbers. The channel scanner on my TV won't work? My remote does not have a "." on it. How do you enter these numbers.

Thanks again,
A
pdroth, calling pdroth. Your up buddy. I don't know this one. Haha.
4 more days till Christmas.

pdroth

12-21-06, 01:44 PM

pdroth, calling pdroth. Your up buddy. I don't know this one. Haha.
4 more days till Christmas.

Are you sure you have a QAM tuner in your TV?? Send me the model # and I'll look it up.

My remote has the "." for digital channel access (Both QAM and OTA)

pdroth

12-21-06, 01:46 PM

Thank you all for the advice. I seem to recal splitting the cable before the STB, but I still got no signal. If I understand you correctly, I need to enter the exact channel numbers. The channel scanner on my TV won't work? My remote does not have a "." on it. How do you enter these numbers.

Thanks again,
A

Send me your brand/model # of your tv.

Btw - my Sony XBR960 takes almost an hour to completely finish scanning for channels over cable. OTA takes only a few minutes.

bwilkins

12-21-06, 01:47 PM

If I can ask, what are the regular SD channels that you are getting via QAM?

Thanks

ob3

12-21-06, 02:31 PM

pdroth

12-21-06, 02:31 PM

If I can ask, what are the regular SD channels that you are getting via QAM?

Thanks

Sorry - too many to list. And I never watch SD so I don't know them off top of my head.

If you have a particular one you're looking for I can try to find it for you.

scott_bernstein

12-21-06, 02:42 PM

nuttyinnyc

12-21-06, 03:00 PM

Are you sure you have a QAM tuner in your TV?? Send me the model # and I'll look it up.

My remote has the "." for digital channel access (Both QAM and OTA)
yes I am sure but only for cable. At least that is what the manual says. Sony XBR2

pdroth

12-21-06, 03:15 PM

yes I am sure but only for cable. At least that is what the manual says. Sony XBR2

Well, first off - make sure the cable is plugged into CATV input.

Then, make sure you hit Ant button on your remote to switch between the antenna/CATV input and make sure you are set to Cable.

The '.' button is directly to the left of the 0.

nuttyinnyc

12-21-06, 03:23 PM

thanks Berk32 for the info, i will not worry about the issue then, i do not have the hd-dvr right now.

One more question ....

Can i split the signal coming into the house, and run a cable to my other tv's in the house ?
I am hearing comflicting opinions from friends at work.
I have the cable coming in the house.... can i purchase a splitter, and run on wire to the HD box, then another to my bedroom ?, then split that to my son's toy room ?
Is this possible ?
Will it affect my HD signal to my main LCD ?

Listen to Scott, all splitters need to be 1 gig or better. That is the first upgrade that needs to be done. Most people have cable for years and forget about them because most upgrades were self installed. You might still have 400mhtz or less splitter. As for the signal being deteriorated. I wouldn't worry about that. But to make it safe to ease your worries split it only twice from the main lead to your LCD and the other half to the remining TV's then split them to the other TV's keep your LCD at "half strength". This way your LCD will have the best signal in the house. Becuase technically every split loses signal. (first split 50/50 second split 25/25 of the first 50% third is 12.5/12.5 of the 25% etc) that is the easy way it technically loses power but there is more math involved. I have yet to see a TV loses a signal that bad that it is noticeable. So I wouldn't really worry about that. There are amplified splitters if you do see a signal diff. But there are debates if they work that well.

But realistically, The cable company splits/boost it so many times before it gets to your house, do you really think your 10-15 ft extesion will make that much of a difference.

bwilkins

12-21-06, 04:18 PM

Sorry - too many to list. And I never watch SD so I don't know them off top of my head.

If you have a particular one you're looking for I can try to find it for you.
Thanks anyway. I'm with TW in Buffalo and we only get the HD locals, digital music and TBS on QAM. Just looking for some ammo if i decide to fight with them.

The sad part is with the just announce price increase digital cable is now less than analog around here.

MikeInNY

12-21-06, 05:30 PM

no you aren't the only one. I have something like that also but I have to say this wasn't a problem before I got the SA8300hd. I think this is a Component problem not a signal like they claim. I had no drop offs at all with the SA3250.

I've only had a SA3250HD, and had this issue with all 4 boxes I've had in 3 years. As far as connections, the video is via component and the audio is via digital coax to a home theater system.

mikeM1

12-21-06, 05:52 PM

AndyHDTV

12-21-06, 08:02 PM

not here yet.

http://www.tvpredictions.com/twespn122106.htm

Time Warner Adding ESPN 2 HD
But the channel will only be available in two markets.
By Phillip Swann
Washington, D.C. (December 21, 2006) -- Time Warner Cable today said it's adding ESPN 2 HD in the next week.

However, the HD sports network will only be added in the Albany and Syracuse markets for now.

Justin Venech, a Time Warner spokesman, told TVPredictions.com that there are no immediate plans to add the channel in other TW cities.

The cable operator also recently added MHD, MTV Networks' high-def music channel and said it would add A&E HD in select markets on January 1.

BizJournals.com reported that A&E HD would be added in the TW market of Buffalo.

ESPN 2 HD, the sister network of ESPN HD, is a simulcast of the channel's analog feed. The channel broadcasts college basketball and Major League Baseball games in high-def.

skanter1

12-21-06, 08:32 PM

skanter1

12-21-06, 08:34 PM

Yes, you can split the signal, but for digital cable, you must be very careful to purchase a 1Ghz splitter.

They gave me one of these at TWC office when I got my SA8300.

Riverside_Guy

12-22-06, 10:46 AM

Frak me! Thanks for the info Andy. I really thought that ESPN2 HD would be the "replacement" for InHD2 on our HDXtra pay tier. Still, the fact they say "No" on 12/21 doesn't always mean it won't magically happen on 1/1. Even though my guess is it has little actual HD content, I'd sure like to get A&E HD. I was almost starting to believe we might get some new stuff on 1/1, but probably way too optimistic as we got a bunch of new stuff so recently.

As for splitters, I have one that I thought I'd added years and years ago (right by the TV, one side going to the 8300, the other directly into the TV). I just took a look at it and it's marked as "40-2150 MHz" which should mean it goes to over 2 GHz for bandwidth.

LL3HD

12-22-06, 05:25 PM

This is interesting. It was posted on the local Cablevision thread (which is SARA, not Passport).

http://www.avsforum.com/avs-vb/showthread.php?p=9246425#post9246425

4250HD is out

Not sure if this has been talked about.

Effective Friday, December 22, 2006, the Scientific Atlanta 4250HD converter will be available for deployment in all areas to customers who specifically request an HDMI™ connection and who do not wish to have an HD DVR converter (model SA 8300HD) . The Scientific Atlanta 4250HD converter has both an HDMI digital HDTV and dual IEEE 1394 outputs All Optimum Stores and Field Operations Supervisor cages will receive a supply of the 4250HD converters.

I wonder if there will be any new SA boxes for us (TW)? I would love to see a next generation 8300 DVR.

Anyone have any inside info out there?
Maybe a little Christmas gift. A little morsel for us… anyone?
Anyone?
twcinsider?

GovtLawyer

12-22-06, 06:25 PM

Berk32

12-22-06, 07:14 PM

scherer326

12-22-06, 07:55 PM

is anyone having cable problems in the city. On my STB there are no digital channels.

mikeM1

12-22-06, 08:09 PM

is anyone having cable problems in the city. On my STB there are no digital channels.

No problems =here= in Queens...at least not on the HD channels, which is all that matter to me. :)

HDTV Dude

12-22-06, 10:58 PM

Finally noticed that TWCNYC has posted the free preview week of the NFL Network on their website on channel 199 beginning 12/24 to 12/30 for Rutger fans wanting to see the bowl game. However, there's no mention about it being shown in High Definition.

coreynyc

12-23-06, 11:13 AM

Anyone else having problems with pixelation, picture pausing, & sound dropping out?

Last night (Friday), I had the problem during the Nets game on YES-HD. It was occurring sporadically then.

This morning (Sat), I've had the problems almost consistently (lots of pixelating, little or no sound) on ESPN-HD. I just got off the phone w/ TWC and they had me unplug my 8300HD and they "strengthened the signal". At first the problem didn't change but now (about 10 min later) the problem has somewhat subsided (back to being occasional--every minute or 2).

The problems only happen 1 channel at a time and only on HD. I also have occassional problems on HD & SD--both live & DVR where the sound will pop off for a second at a time, doing re-boot sloves that problem.

I'm in the East 30's (Murray Hill), Manhattan.

GovtLawyer

12-23-06, 12:49 PM

After two days of operating perfectly, my SA 8300 started to develope weird behaivour. Whenever I turn it on, it displays a huge "L" shaped black area through the picture. This black area does not go away. However, if I change the channel the new channel is perfect, and if I go back to the channel I was just viewing, it now is perfect without the blacked out area. This happene regardless of whether I tune into an HD or standard channel.

I have done a number of experiments, and have completely ruled out my new TV as the culprit. It happens everytime I turn on the box for the first time, not the TV.

TWC is coming on Saturday, but before the technician starts to fool around with this, I was wondering if anyone else ever had a similar problem.

BTW, I am connected with the component cables which came with the box, and I have a 720 26 inch Sahrp. I've experimented with both the 720 signal and a 1080i; bioth yield simislar results.

So, I had the cable guy here today. He takes one look at the "Black L" on startup and says,"I've seen that before, in training." He calls up his associate, who he says is the single most knowledgable guy at TWC-NYC in this matter. I can hear the conversation on the Nextel.

The other guy says there is absolutely nothing we can do. Changing the box won't help. He says it sometimes happens when the tv is not turned on before the box. So, we experiment, and the problem is still there. The other guy says it happens sometimes with some TVs, but its something I have to live with. Then, the cable guy leaves. "You heard the expert", he tells me, "nothing we can do."

Now, to be honest, it is not the worst thing in the world. It does not show up on recorded programs, and takes one push of the guide (two actually - on and off) to clear the screen. However, I'm a bit miffed that I have a brand new TV and Cable Box, and it doesn't work 100%.

Berk32

12-23-06, 01:52 PM

So, I had the cable guy here today. He takes one look at the "Black L" on startup and says,"I've seen that before, in training." He calls up his associate, who he says is the single most knowledgable guy at TWC-NYC in this matter. I can hear the conversation on the Nextel.

The other guy says there is absolutely nothing we can do. Changing the box won't help. He says it sometimes happens when the tv is not turned on before the box. So, we experiment, and the problem is still there. The other guy says it happens sometimes with some TVs, but its something I have to live with. Then, the cable guy leaves. "You heard the expert", he tells me, "nothing we can do."

Now, to be honest, it is not the worst thing in the world. It does not show up on recorded programs, and takes one push of the guide (two actually - on and off) to clear the screen. However, I'm a bit miffed that I have a brand new TV and Cable Box, and it doesn't work 100%.

Welcome to the very deceiving world of technology...

Nothing is close to perfect........

As I said before - this used to happen with my box/tv all the time.... then it just stopped for some reason....

ANGEL 35

12-23-06, 02:05 PM

Welcome to the very deceiving world of technology...

Nothing is close to perfect........

As I said before - this used to happen with my box/tv all the time.... then it just stopped for some reason....

It used to happen to me too. I think it stopped when the new soft ware 2.5 066 was installed :cool:

scherer326

12-23-06, 02:22 PM

I came home from work yesterday and I am getting no more digital channels on either of my cable boxes. Only getting like 15 channels thru the boxes, local channels it appears. I first I thought it was the box or the tv but it is happening on both tvs via both boxes. I called customer service and they tried sending the signal again and nothing happen. Also tried unplugging for a few mintues and rebooting. A tech is coming out tomorrow. Was there a new software or something that came out yesterday? Is there anything else that I should try?

FYI. I just starting using xbox live a few days ago so the ethernet is hooked up from the router to the xbox 360(roadrunner thru TWC). Could this have affecting something. I tried removing the ethernet from the 360 and going back to what it was before but the digital channels are still not there.

PLEASE HELP!!!

Berk32

12-23-06, 06:26 PM

It used to happen to me too. I think it stopped when the new soft ware 2.5 066 was installed :cool:

That's what i figured... was never completely sure...

never really bothered me though....

Berk32

12-23-06, 07:41 PM

Nice.. another MSG road game in HD...

And the knicks are actually starting to play well enough to watch :)

LL3HD

12-23-06, 08:54 PM

Nice.. another MSG road game in HD...

And the knicks are actually starting to play well enough to watch :) :) It’s been an amazing week…

and yes, a pleasant surprise to see them in HD in Philly too.

Berk32

12-23-06, 09:19 PM

:) It’s been an amazing week…

and yes, a pleasant surprise to see them in HD in Philly too.

They're just tired tonight.... ;)

nuttyinnyc

12-24-06, 06:07 AM

So, I had the cable guy here today. He takes one look at the "Black L" on startup and says,"I've seen that before, in training." He calls up his associate, who he says is the single most knowledgable guy at TWC-NYC in this matter. I can hear the conversation on the Nextel.

The other guy says there is absolutely nothing we can do. Changing the box won't help. He says it sometimes happens when the tv is not turned on before the box. So, we experiment, and the problem is still there. The other guy says it happens sometimes with some TVs, but its something I have to live with. Then, the cable guy leaves. "You heard the expert", he tells me, "nothing we can do."

Now, to be honest, it is not the worst thing in the world. It does not show up on recorded programs, and takes one push of the guide (two actually - on and off) to clear the screen. However, I'm a bit miffed that I have a brand new TV and Cable Box, and it doesn't work 100%.

Hello modern technology!!! Twice the price and no perfection. They are like brothers and sisters. They get along sometimes but when they don't it can be a very bumpy ride.

I just can't believe he told you "there is nothing we can do" I rather get lied to. Tell me they have to work on it but it might take a while. I paid 2000+ for a TV and 100+ for cable and I have to deal with a problem, like it isn't bad enogh we have to work with SD looking questionable.

Riverside_Guy

12-24-06, 09:59 AM

So, I had the cable guy here today. He takes one look at the "Black L" on startup and says,"I've seen that before, in training."

This was a well known issue. A Sony XBR one block away from me with the same service and 8300HD DVR as I had this issue but my Samsung did not. BUT my Samsung DID have it for about 10 minutes, a box reboot fixed it, but a box reboot at the Sony did not. That Sony DID get fixed with the 2.5.066 software update a few months ago.

Riverside_Guy

12-24-06, 10:01 AM

mikeM1

12-24-06, 01:01 PM

Nice.. another MSG road game in HD...

And the knicks are actually starting to play well enough to watch :)

And wouldn't ya just =know= it...i was out last nite, missed the game entirely. I don't mind missing the Knicks getting BLOWN OUT, but i sure miss seeing an away game in HD...i personally haven't seen one yet! :(

mikeM1

12-24-06, 01:05 PM

So, as far as any of us can tell, 1/1 won't bring any goodies, right? There were lots of rumors flying around about A&E HD, MHD, and what they might replace InHD2 with, but has ANYONE been monitoring those weather channel crawls <G>??

Honestly?....no....not yet. Haven't had the patience to sit thru that station yet, to await any news. Evidentally, no one ELSE in here has checked it out either.

Berk32

12-24-06, 02:30 PM

NFL Network is active on channel 199.... Program guide is surprisingly included....

Giants game is listed for 12/30 8pm... supposidly thats when the channel is supposed to be turned off - but the game will be simulcast on WNBC locally anyways... (including HD)

mikeM1

12-24-06, 02:40 PM

Berk32

12-24-06, 02:49 PM

It's pretty obvious nothing seen on the NFL Net will be in HD..at least not on our system. :mad:

Not necesarily true...

Most systems get only live games in HD on INHD.
And usually they aren't listed in the guide.

So we can only wait and see for the Rutgers game (only live game we will get on the channel)

mikeM1

12-24-06, 03:02 PM

Not necesarily true...

Most systems get only live games in HD on INHD.
And usually they aren't listed in the guide.

So we can only wait and see for the Rutgers game (only live game we will get on the channel)

Equally obvious to me is that any programming NOT found on the 700 band will be in HD. So, if they DO put it on INHD, of course it will be in HD. But hi def on ch 199??...no way!

Berk32

12-24-06, 03:04 PM

Equally obvious to me is that any programming NOT found on the 700 band will be in HD. So, if they DO put it on INHD, of course it will be in HD. But hi def on ch 199??...no way!

umm... yeah... of course...

why even bring it up?

In order to get the nflnetwork hd content on INHD... we need the sd channel...

HDTV Dude

12-24-06, 03:26 PM

Not necesarily true...

Most systems get only live games in HD on INHD.
And usually they aren't listed in the guide.

So we can only wait and see for the Rutgers game (only live game we will get on the channel)

I checked the Inhd website and found out that they do have the Texas Bowl: Rutgers vs. Kansas State game listed as an upcomming HD football game. I will definitely tuned in that night to Inhd with the hopes that the NFL Network has allowed Inhd to simulcast the game on TWC.

"Happy Holidays Everyone"

AndyHDTV

12-24-06, 03:45 PM

I asked Bob Watson a couple of days ago what channel the HD version of the game will be on since they had the right to carry the free preview, and of coarse had no response. So I guess all we have is channel 199 even though the NFL Network offered both feeds of the game.

And when was the last time TWC of NYC has preempted programing on INHD themselves? Never.

AndyHDTV

12-24-06, 03:47 PM

I checked the Inhd website and found out that they do have the Texas Bowl: Rutgers vs. Kansas State game listed as an upcomming HD football game. I will definitely tuned in that night to Inhd with the hopes that the NFL Network has allowed Inhd to simulcast the game on TWC.

"Happy Holidays Everyone"

even though INHD'd website says that, TWC always had different program on at the same time the NFL Network had a game on.

AndyHDTV

12-24-06, 03:55 PM

Things to ask about:
MHD
A&E-HD
ESPN2-HD
FSNY-HD
Movies OnDemand-HD
NFL Network-HD (free preview Games)

Bob.Watson@twcable.com
VP Programming & New Business Development

5w30

12-24-06, 07:35 PM

nuttyinnyc

12-25-06, 09:19 AM

FSNY-HD may be coming soon, as soon as an agreement can be reached between FSNY (Rainbow Network Communications) and Time Warner for carriage. TW like any other company wants to go for the profitable ones first ... expect A+E HD sooner because of the Sopranos reruns.
Do we even need FSNY-HD anymore? Who actually has games there now?
Knicks & Rangers, Local College MSG
Yanks & Nets, locals YES
Mets Islanders play here also I think. Locals, Good HD sport shows SNY

A&EHD scares me because all it is going to be is another TNT and at least TNT gives us a lot of new shows. A&E gives us a lot of history items(crime, wars, politics) But even then what will be the HD part, just the studio stuff because most of the clips that they would be showing would be 4x3 and old.

nuttyinnyc

12-25-06, 09:21 AM

By the way, All disagreements aside. MERRY CHRISTMAS!!!!!!!!!! I hope you all got what you wanted. Remember it is better to give but it sure is fun opening your own presents. Enjoy the day and watch the Yule log on InHD. The fire crackling is amazing on my 2.1 so I could only imagine what it sounds like on a 5.1 set.

coreynyc

12-25-06, 10:09 AM

Anyone else having this problem??? I have a service call on Tues 12/26 but I am curious if anyone else is having this problem.

ESPN HD is back to being unwatchable (sound drops out for long period and picture gets pixellated) for me for the last few days.

Anyone else having problems with pixelation, picture pausing, & sound dropping out?

Last night (Friday), I had the problem during the Nets game on YES-HD. It was occurring sporadically then.

This morning (Sat), I've had the problems almost consistently (lots of pixelating, little or no sound) on ESPN-HD. I just got off the phone w/ TWC and they had me unplug my 8300HD and they "strengthened the signal". At first the problem didn't change but now (about 10 min later) the problem has somewhat subsided (back to being occasional--every minute or 2).

The problems only happen 1 channel at a time and only on HD. I also have occassional problems on HD & SD--both live & DVR where the sound will pop off for a second at a time, doing re-boot sloves that problem.

I'm in the East 30's (Murray Hill), Manhattan.

nuttyinnyc

12-25-06, 10:37 AM

Anyone else having this problem??? I have a service call on Tues 12/26 but I am curious if anyone else is having this problem.

ESPN HD has been unwatchable for me for the last few days.
It is the 8300 box, the 3250 is not having this problem at all. The Jet game is tonight but I will hve to switch cable boxes to watch it or deal with it in SD. When he is there nmake him try a SA3250HD then you can prove to someone it is the 8300 that is being difficult.
I have been having problem with a couple of the HDextra channels with the 8300 box. I am going to change my box on wednesday. I just have a few movies I have to watch before then.

update: 10:40am Queens ny, both boxes are acting up today. 1st time for both to be acting up. Channel is not watchable at all. Clicking in and out. Will call TWC see what they say other then rebooting, what would a reboot do if it is doing it on both boxes?

coreynyc

12-25-06, 10:56 AM

LisaM

12-25-06, 11:00 AM

I had problems with ESPNHD last night. All other channels were fine.

nuttyinnyc

12-25-06, 11:17 AM

I will definitely see what they say tomorrow

Just to clarify my previous post, my problem on ESPN went from sporadic back to constant. The bowl game last night & Sportscenter this morning were impossible to watch.
same here Corey and I called them also and we went thru the usual reboots but then I lost sound too. ESPN HD jumps and pops in a soundbite every 10 min. Right then he told me they are aware of the problem and have been trying to fix it, but I guess it has to get worse before it gets better. I told him please make sure it is ready for tonight. I was going to have people over for the JETS HD game, but what good is it if I only have the SD feed working. But I am scheduled for sat afternoon if it isn't fixed by then. But here is the keeper. When he ask about anything else he could help me with I ask if they had any freebies to give to a long time customer. Lookie lookie what I found, Show & TMC for 3 months free!!!! Whoo HOO!!! Thank you all for having this problem also, usually I would just wait it out. Because TWC is usually good about having channels work. At least by me I haven't had many big issues.