Thanks for the reply. I was beginning to think I was alone with this anomaly.

I put the channels on last night and they are still inversed.

Today Friday Feb 8,2008 I finally got the anomaly fixed through the TW IT dept.

Last weekend, my cable suddenly froze and then the box rebooted. I have full service digital cable with HD through HDMI.

When it rebooted, I had access to only the analog channels. The on-screen guide showed ony 78 channels and all data was blank. It took about an hour for the digital cable to be restored.

I've been reading the past couple weeks that other users have had similar issues.

This may be a stretch, but would these issues be caused by TWC testing SDV in Manhattan?

This is typical when your box reboots but cannot begin 2-way communication with the server at the hub. When it reboots, it comes back only able to tune analog channels. Eventually when 2-way communication resumes, everything comes back to normal. This usually happens when the box reboots when they're working on the system.

Can someone tell me if Staten Island might be getting Speed HD anytime soon

Yep, had the same issue last night, but seems OK now. On the TWC service line they did say that they were doing some upgrades in Manhattan and some neighborhoods in Brooklyn, so I attributed it to that. Maybe they were making space for more HD channels. ;) (yeah, right!)

Weren't they going to take away some HD channels from Man South to give to Man North? Or was that the other way arojnd<g>?

"The MSO has SDV launched in nine of its divisions and is 'wiring and installing' it in nine more, Hobbs said. 'By the end of this year, we plan to have [SDV] launched... in every division that needs it to remain competitive.' "

Ah, confirmation! Most Manhattan residents can't get satellite or OTA so TWC can stave the borough for HD and still be "competitive (meaning NO OTHER CHOICE)."

This is typical when your box reboots but cannot begin 2-way communication with the server at the hub. When it reboots, it comes back only able to tune analog channels. Eventually when 2-way communication resumes, everything comes back to normal. This usually happens when the box reboots when they're working on the system.

Ah very interesting. I keep reading about folks tuck with Cripplegator that reboots take 10-15 minutes, perhaps the issue is it takes that long for that crap software to sync up with the head-end??

Ah very interesting. I keep reading about folks tuck with Cripplegator that reboots take 10-15 minutes, perhaps the issue is it takes that long for that crap software to sync up with the head-end??
It's possible, I guess, but my guess is that it's more likely due to the "home brewed" nature of the Navigator software. Beta software is not typically optimized for its speed, is it? ;) First get the bugs out, then focus on performance. And TWC is certainly not known for its software development, is it?

It's possible, I guess, but my guess is that it's more likely due to the "home brewed" nature of the Navigator software. Beta software is not typically optimized for its speed, is it? ;) First get the bugs out, then focus on performance. And TWC is certainly not known for its software development, is it?

What I find completely inexcusable, is the clear lack of testing on these new boxes. :mad: For something distributed as widely as this, a pilot program of several users at each head-end should have been conducted at an absolute minimum. Clearly not the case. TWC obviously has a lot to learn about software testing and acceptance procedures.

A_C

Cable companies have never understood that DVRs are basically computers, not telephones. They expect to be able to just plug them in, establish connectivity to their system, and be done with it.

hi guys i had a question about TWC. i just got time warner digital cable yesterday and was wondering if the local HD channels (cbs, nbc, etc) are encrypted or unencrypted?

thanks

hi guys i had a question about TWC. i just got time warner digital cable yesterday and was wondering if the local HD channels (cbs, nbc, etc) are encrypted or unencrypted?

thanks

Last I heard - the locals are unencrypted, along with TNT.

If your TV has a QAM tuner... just plug in the cable and run a scan - see what you get.

hmm.. well thats why i was wondering because im not able to pick up the local HD's, so i assumed they were encrypted. ill try again and see what happens

Can someone tell me if Staten Island might be getting Speed HD anytime soon

It is Unknown if any TWC system can carry it.

http://www.avsforum.com/avs-vb/showthread.php?t=652328

Hi all.

I've been having trouble with my HD DVR recently. Unfortunately I had my previous box with Passport crash about 2 weeks ago so I had to swap. When I booted the new box I saw I had Navigator. Anyway the DVR functionality has been horrible. I was all set this morning to head back to TWC in Staten Island to swap again. As usual, I come here to check the board before taking final action. I see many of the problems I'm experiencing listed here. DVR playback is crashing/pixalating etc. I've also been getting a message saying my box is experiencing a Cable Card fault. Once this appears I'm dead until I do a 15 minute reboot. As far as I know I don't have a Cable Card. Bottom line is I've had to reboot at least 5 times in the past week. Some of my recordings are stopping prior to completion. And generally the reaction time of the remote just sucks.

My question is, am I wasting my time going back there? Is this the performance I should now expect? And secondly, does TWC still stock Passport boxes and if they do, can I demand one?

Thanks
Frank

Hi all.

I've been having trouble with my HD DVR recently. Unfortunately I had my previous box with Passport crash about 2 weeks ago so I had to swap. When I booted the new box I saw I had Navigator. Anyway the DVR functionality has been horrible. I was all set this morning to head back to TWC in Staten Island to swap again. As usual, I come here to check the board before taking final action. I see many of the problems I'm experiencing listed here. DVR playback is crashing/pixalating etc. I've also been getting a message saying my box is experiencing a Cable Card fault. Once this appears I'm dead until I do a 15 minute reboot. As far as I know I don't have a Cable Card. Bottom line is I've had to reboot at least 5 times in the past week. Some of my recordings are stopping prior to completion. And generally the reaction time of the remote just sucks.

My question is, am I wasting my time going back there? Is this the performance I should now expect? And secondly, does TWC still stock Passport boxes and if they do, can I demand one?

Thanks
Frank You do have cable card the c in 8300HDC means that you have a cable card in your box.I dont know if they have any passport boxes any more. All you can do is ask Good luck.

http://www.tvpredictions.com/tw030907.htm

(March 9, 2007): "The cable op's chief programming executive says it will have the capacity to match DIRECTV's planned lineup of 100 HD networks by year's end."

Well I, for one, am not going to wait around any longer to see if TWC's empty promises materialize by the end of the year. I have new DirecTV service with HD/DVR scheduled for installation this weekend.

We'll see what TWC's status is at the end of my D* contract, but by that time I'm sure Verizon FIOS will be available to my location as well. Maybe the competition factor will finally be working to everyone's advantage by then.

I'm planning to dump my saved shows from the SA-8300HD onto a DVD recorder in SD this week, unless anyone can suggest a better way...

http://www.tvpredictions.com/tw030907.htm

(March 9, 2007): "The cable op's chief programming executive says it will have the capacity to match DIRECTV's planned lineup of 100 HD networks by year's end."

Obviously they weren't referring to the current year. I'm sure they will match DirecTV HD lineup by the end of some year.

Obviously they weren't referring to the current year. I'm sure they will match DirecTV HD lineup by the end of some year.

There should be no ambiguity about the date, I even quoted it.

A_C

Sure they'll find a way to get the capacity there, at a rate hike increase of 17% to start and even then they won't give us what they are promising, have they really ever?

I have checked with my engineering department and unfortunately your address is not currently qualified for Fios Service at this time. The East 30th Street wirecenter which provides you with dial tone is not yet offering the service. FIOS is tentatively scheduled to be deployed within the East 30th Street wire center in 2009.

I want to apologize for any inconvenience that you have experienced.

There should be no ambiguity about the date, I even quoted it.

A_C

sorry, i forgot the smiley. i meant to be sarcastic.

It's possible, I guess, but my guess is that it's more likely due to the "home brewed" nature of the Navigator software. Beta software is not typically optimized for its speed, is it? ;) First get the bugs out, then focus on performance. And TWC is certainly not known for its software development, is it?

"Typical software development processes" are out the window when it comes to TWC. Their stuff is alpha at best (judging by reading the comments posted by those having it AND applying a grain of salt to that data).

Actually, speed optimizations typically come during the last phase of the beta cycle. They CAN break things, so it needs to stay beta until it's solid with the optimizations in place.

Besides, many times optimizations are done by taking sections of code into assembler directly. I think TWC has one non-english speaking programmer writing in Java, probably because a real high level language (much less woritng secrtions in assembler) is beyond the minimum wage hack they hired to create Cripplegator.

Cable companies have never understood that DVRs are basically computers, not telephones. They expect to be able to just plug them in, establish connectivity to their system, and be done with it.

I seem to recall several folks "refuting" certain things I posted because "it's a DVR and not a computer, you can't judge it as you judge a computer." Which I have always felt was a nonsense, yes it's specialized and not general purpose, but it bloody well IS a computer! So your post makes me smile!

There should be no ambiguity about the date, I even quoted it.

A_C

It's not the date, it's the location that they cleverly avoid mentioning. We know they can willy nilly charge some folks more for far less HD channels even in the same city, so this is about as hollow a statement as they can issue.

The point being judge them NOT by what they say, judge them by what they DO.

I have checked with my engineering department and unfortunately your address is not currently qualified for Fios Service at this time. The East 30th Street wirecenter which provides you with dial tone is not yet offering the service. FIOS is tentatively scheduled to be deployed within the East 30th Street wire center in 2009.

I want to apologize for any inconvenience that you have experienced.

Which is EXACTLY why Crime Warner can screw the hell out of Manhattan residents!

I wonder about my 'hood... I do live near Columbia and I know there is a big Verizon wire center serving their campus (I'm about 1/2 the maximum distance to it for DSL service, at least when Verizon first rolled it out). Whom at Verizon did you contact to get that response?

Well...here in Astoria, we had all of those "woodside, Queens" offerings...up until very recently. They're all gone. We've had them since December 13 and now they took them away.

I tried to get someone on the phone to explain why but couldn't get a response. Did this happen to anyone else?

I recently moved to Brooklyn and had time warner installed with the 8300hdc. I subscribed to the digital starter pack w/ hddvr. I did NOT subscribe to hbo, showtime, or cinemax, but when I go into the search function, I am able to select any and every show that is on demand for hbo, showtime, and cinemax and even TOO much. However, I am unable to access the actual "on demand" channels. They still say "call for subscription info" (or something like that) Now, I'm not complaining, but I was just wondering if anyone else has experienced this? Or would know why I am able to access these shows without paying for them?

I recently moved to Brooklyn and had time warner installed with the 8300hdc. I subscribed to the digital starter pack w/ hddvr. I did NOT subscribe to hbo, showtime, or cinemax, but when I go into the search function, I am able to select any and every show that is on demand for hbo, showtime, and cinemax and even TOO much. However, I am unable to access the actual "on demand" channels. They still say "call for subscription info" (or something like that) Now, I'm not complaining, but I was just wondering if anyone else has experienced this? Or would know why I am able to access these shows without paying for them?

Common problem -- we get this question about once a month. When you get a new box, it takes a few days to a week for your box to "settle in". During that period of time you will have access to some channels to which you do not subscribe, and you could possibly have some channels blocked which you do subscribe to.

If you want to have the situation cleared up, the techs at Time Warner can send a "signal" to your box from their offices that will straighten it out. Otherwise, enjoy it while it lasts -- the "extra" channels will go away soon enough.

Common problem -- we get this question about once a month. When you get a new box, it takes a few days to a week for your box to "settle in". During that period of time you will have access to some channels to which you do not subscribe, and you could possibly have some channels blocked which you do subscribe to.

If you want to have the situation cleared up, the techs at Time Warner can send a "signal" to your box from their offices that will straighten it out. Otherwise, enjoy it while it lasts -- the "extra" channels will go away soon enough.

Thanks for the quick response. I think I'll just wait and see what happens. :)

Whom at Verizon did you contact to get that response?

The COO, which then dumped me off to a Executive Customer Relations Specialist.

ok so i managed to pick up 8 local HD channels with TWC (digital starter pack) which are:
thirteen, cbs, abc, nbc, tbs, fox, tnt, my 9. does that seem right, or are there more unencrypted ones? also, i noticed that a few of them like fox, abc, my 9 are in 720p rather than 1080i. why is this? i know that fox is 1080i OTA because i tried that with an antenna. also, the volume is really low on the hd channels vs non hd, is that normal?

thanks

I did a stupid thing.

I traded a perfectly working 8300HD w/ Passport for an 8300HDC w/ Navigator. I read about all the problems people were having but I decided I was willing to put up with it because the CSR told me I would have Caller ID on TV with Navigator, which was a feature I really wanted. Of course, now I have Navigator and I still don't have Caller ID, so bravo to the CSR who got me to switch my box for no reason.

That said, now that I have this box, I can't seem to figure out how to do certain things that I used to be able to do (or perhaps they simply can't be done):

1.) With Passport, I used to be able to choose a program from the guide, press C and instantly be able to see when it will be on again. With Navigator, I seem to have to press B for the keyboard and manually enter the title. Is there a better way?

2.) How do you reboot this damn thing?! I used to be able to hold down the power button. Now it seems my only option is to pull the plug out of the back. Is this right?

3.) Does anyone here with Digital Phone have Caller ID on TV or is it just not available in NY? My girlfriend has TW in the Albany division and has it with SARA.

I've already had to pull the plug on this box once last night, as when I got home every single channel (even 2-13!!) was coming up as "To receive this channel, call".

Any info would be greatly appreciated!

- Mike

ok so i managed to pick up 8 local HD channels with TWC (digital starter pack) which are:
thirteen, cbs, abc, nbc, tbs, fox, tnt, my 9. does that seem right, or are there more unencrypted ones? also, i noticed that a few of them like fox, abc, my 9 are in 720p rather than 1080i. why is this? i know that fox is 1080i OTA because i tried that with an antenna. also, the volume is really low on the hd channels vs non hd, is that normal?

thanks

1) If you have a cable box and the digital starter pack, you should be getting more channels (such as all of the local sports channels). This list you gave is what you get if you plug the cable line directly into your tv with no box and use a QAM tuner (those are the only unencrpyted channels....) - it won't matter what cable package you have - those are what you'll get without a cable box.

2) fox, abc, and my9 and 720p. (on cable and OTA)

3) check your sound settings on your tv - must be doing something screwy.

Has anyone else suffered a loss of 765(NGCHD)? I've had an outage on this channel since last night, causing me to miss a program I've been waiting for.

TWC claims it is a 'network' problem.

1) If you have a cable box and the digital starter pack, you should be getting more channels (such as all of the local sports channels). This list you gave is what you get if you plug the cable line directly into your tv with no box and use a QAM tuner (those are the only unencrpyted channels....) - it won't matter what cable package you have - those are what you'll get without a cable box.

2) fox, abc, and my9 and 720p. (on cable and OTA)

3) check your sound settings on your tv - must be doing something screwy.


thanks for the response, that clears things up. i guess i was confused about seeing fox in 1080i.

File this under the wild speculation department...but a coworker just showed me an email she received from an engineer at Verizon (who she has been working with regarding wiring a 200 unit condo she manages) in which he states Verizon is expecting to receive the NYC cable franchise within the next 30-45 days.

File this under the wild speculation department...but a coworker just showed me an email she received from an engineer at Verizon (who she has been working with regarding wiring a 200 unit condo she manages) in which he states Verizon is expecting to receive the NYC cable franchise within the next 30-45 days.

If that were to happen how long would it take to go live?

Has anyone else suffered a loss of 765(NGCHD)? I've had an outage on this channel since last night, causing me to miss a program I've been waiting for.

TWC claims it is a 'network' problem.

Yes 765 out on my box also. Upper West Side.

I live in Queens, is it worth getting an HD-DVR box for my room? I see that TWC-NYC doesn't even have many HD channels. Do they plan on adding any soon?

Well...here in Astoria, we had all of those "woodside, Queens" offerings...up until very recently. They're all gone. We've had them since December 13 and now they took them away.

I tried to get someone on the phone to explain why but couldn't get a response. Did this happen to anyone else?

Not the case in Jackson Hts. I still have everything that Woodside has. :cool:

If that were to happen how long would it take to go live?

While I don't give much credence to them actually getting the license in the next month...in theory once they receive it they are free to flip the switch and start offering programming to those who are already wired. So for some, it could be a matter of days or weeks...for others who aren't wired yet it could take many months or longer.

I have had FIOS in the upper east side for the past year and once the agreement is signed it will have to be approved by the PSC. That could take up to an additional month after the city approves the deal.

Here's an issue I have had since late last night (I live in Astoria, Queens). On my SA 8300HD, I was using the guide and going forward day by day to record some shows. The guide data would load and I could choose what show to record. Then, I started to use the button go back day by day and the program data just disappeared and "No Data" would appear for all the channels. Last night on the 8300HD, the only day that I had data for was yesterday and the guide data stopped at 12 a.m. This morning I checked out my other box -- a SA non HD box in the other room. The same thing happened. I was able to load the data to Saturday and then when I went backwards day by day, the data disappeared for tomorrow, but weirdly the data was still there for Saturday. I can't figure this one out. Any thoughts? Since it is happening with both boxes, I don't think it is a problem with my 8300HD (thankfully). But, it still is weird.

I had an interesting conversation with a senior TWC engineer last night. He was dispatched in connection with my letter to the DITT (http://www.avsforum.com/avs-vb/showthread.php?p=12929907#post12929907), concerning excess compression.

He didn’t disagree that compression was responsible for the motion artifacts I was seeing, but debated how significant it is. Fair enough.

Interestingly, he said the best image quality he’s seen on the TWC system is when an HD Tivo is used with a cable card.

He said not to expect any new HD channels until February of 2009, when the analog channels will be retired. The amount of bandwidth freed up will be dramatic.

We had a good laugh about the C series boxes. Unfortunately, he, the field techs and customer service are powerless to do anything about it. The software engineers have to get their act together and that’s been a slow process. He confirmed that these boxes and DVR’s were deployed with essentially no field testing. He agreed that, that level of negligence is absolutely inexcusable and liked my idea of deploying a few at each head-end as a Pilot. Maybe I should apply for a job there?

He did mention something about the FCC being responsible for the rushed deployment, but didn’t elaborate. I’ll speculate that it has something to do with mandated support for cable cards.


A_C

Not the case in Jackson Hts. I still have everything that Woodside has. :cool:

Could swear I read TWC saying that ALL of the outer boroughs would get what SI and Woodside have. Clearly, they also plan to keep sticking it to Manhattan folks, much to the glee of non-Manhattanites<g>!

I have had FIOS in the upper east side for the past year and once the agreement is signed it will have to be approved by the PSC. That could take up to an additional month after the city approves the deal.

Curious, I've been kind of assuming they would roll out like TWC when they ran their fiber (TWC started downtown Manhattan and worked north... I found it unpleasant that Alphabet City got the services about 2 years before I did).

But I have read sporadic comments about folks "having FIOS" in odd parts of town. Now I know that there was a building on the UES that was fully wired... but I then heard one of their senior execs lived in that building! Maybe this IS your building!

Somehow I don't fell all that positive about this kind of hit or miss rollout. As it SEEMS they are going into the apartment with the fiber, the whole process may be FAR slower than TWC (which took something like 2 1/2 years to get all of Manhattan wired... but at least it was neighborhood by neighborhood).

I am SO ready to ditch Crime Warner and their Cripplegator software (that I don't even HAVE yet<g>)!

He said not to expect any new HD channels until February of 2009, when the analog channels will be retired. The amount of bandwidth feed up will be dramatic.

I hope he's kidding! No new channels for a whole year? nah, they gota add something.

I hope he's kidding! No new channels for a whole year? nah, they gota add something.

I guess the wild-card is Switched Digital. Without it I'll bet they're tapped out.

A_C

Curious, I've been kind of assuming they would roll out like TWC when they ran their fiber (TWC started downtown Manhattan and worked north... I found it unpleasant that Alphabet City got the services about 2 years before I did).

But I have read sporadic comments about folks "having FIOS" in odd parts of town. Now I know that there was a building on the UES that was fully wired... but I then heard one of their senior execs lived in that building! Maybe this IS your building!

Somehow I don't fell all that positive about this kind of hit or miss rollout. As it SEEMS they are going into the apartment with the fiber, the whole process may be FAR slower than TWC (which took something like 2 1/2 years to get all of Manhattan wired... but at least it was neighborhood by neighborhood).

I am SO ready to ditch Crime Warner and their Cripplegator software (that I don't even HAVE yet<g>)!

I have a feeling it will take 5 years to completely wire the city after the TV deal is complete due to the amount of apartment buildings in the city that need to be wired. Also many of the Verizon Central offices in the city have not yet upgraded the equipment for Fios to work yet. The central office around 93rd street on the upper east side was the first to be upgraded for Fios in the city that is why my building was the first in the city to have Fios which is rock solid 1000 better than TWC. also Verzion may end up deploying VDSL in the older smaller buildings and using only one optical network terminal in the basement instead of having an ONT and fiber run to each apartment in a walk up building.

The person who called me about my DOITT complaint insisted that we would have the same channels as Woodside and Staten Island by the summer. That isn't new per se, as someone has them. But as an old marketing campaign said, If you don't have it, it is new to you.

The person who called me about my DOITT complaint insisted that we would have the same channels as Woodside and Staten Island by the summer. That isn't new per se, as someone has them. But as an old marketing campaign said, If you don't have it, it is new to you.

And as someone who doesn't get them (like a lot of people in manhattan) I would be very happy to have them. That's about 33% more channels than we have now...2 of which are NHL networks I've been waiting for specifically.

crime warner? hahaha just so witty aren't we?

Curious, I've been kind of assuming they would roll out like TWC when they ran their fiber (TWC started downtown Manhattan and worked north... I found it unpleasant that Alphabet City got the services about 2 years before I did).

But I have read sporadic comments about folks "having FIOS" in odd parts of town. Now I know that there was a building on the UES that was fully wired... but I then heard one of their senior execs lived in that building! Maybe this IS your building!

Somehow I don't fell all that positive about this kind of hit or miss rollout. As it SEEMS they are going into the apartment with the fiber, the whole process may be FAR slower than TWC (which took something like 2 1/2 years to get all of Manhattan wired... but at least it was neighborhood by neighborhood).

I am SO ready to ditch Crime Warner and their Cripplegator software (that I don't even HAVE yet<g>)!

And as someone who doesn't get them (like a lot of people in manhattan) I would be very happy to have them. That's about 33% more channels than we have now...2 of which are NHL networks I've been waiting for specifically.

..and MHD, which I personally have been on the edge of my seat waiting for. :(

I hope he's kidding! No new channels for a whole year? nah, they gota add something.Why? Just because we want it?

He said not to expect any new HD channels until February of 2009, when the analog channels will be retired. The amount of bandwidth freed up will be dramatic.
A_C

Sorry, but something tells me this guy is... being less than accurate. 2/09 is the date BROADCAST, OVER THE AIR analog is being retired... which has ZERO to do with cable service (although there IS an issue there as well, as the amount of analog here is worth about 120 or so HD channels).

The person who called me about my DOITT complaint insisted that we would have the same channels as Woodside and Staten Island by the summer. That isn't new per se, as someone has them. But as an old marketing campaign said, If you don't have it, it is new to you.

Didn't I read somewhere that the "rest of" Queens got all the channels Woodside has already?

Sorry, but something tells me this guy is... being less than accurate. 2/09 is the date BROADCAST, OVER THE AIR analog is being retired... which has ZERO to do with cable service (although there IS an issue there as well, as the amount of analog here is worth about 120 or so HD channels).


I think the prospect of being able to add 120 new HD channels clearly falls into the 'dramatically' category.

Compared to what we have now???

A_C

Didn't I read somewhere that the "rest of" Queens got all the channels Woodside has already?
Yes you read it here (http://www.engadgethd.com/2008/02/07/twc-expands-woodside-hd-additions-to-rest-of-queens-and-brooklyn/)but it hasn’t happened yet and there is no indication that it will soon—such as -- no channel slots indicated on the TW guide.


I do not have these channels in Northern Queens.

TWC 'fixed' their channel listing online for brooklyn/queens (which was the source for that article...

They don't have the new channels yet...

http://www.timewarnercable.com/CustomerService/CLU/TWCCLUs.ashx?CLUID=510&Zip=&Image1.x=42&Image1.y=3&Image1=submit

1) If you have a cable box and the digital starter pack, you should be getting more channels (such as all of the local sports channels). This list you gave is what you get if you plug the cable line directly into your tv with no box and use a QAM tuner (those are the only unencrpyted channels....) - it won't matter what cable package you have - those are what you'll get without a cable box.

2) fox, abc, and my9 and 720p. (on cable and OTA)

3) check your sound settings on your tv - must be doing something screwy.

berk, thanks for your help. i have one more question. i originally thought that i got TBS-HD, but its acutally CW11-HD(WPIX). should TBSHD be one of the unencrypted channels? im wondering about the unencrypted ones specifically because i have a tv tuner in my pc which has a qam tuner so those are the only ones it can receive.

berk, thanks for your help. i have one more question. i originally thought that i got TBS-HD, but its acutally CW11-HD(WPIX). should TBSHD be one of the unencrypted channels? im wondering about the unencrypted ones specifically because i have a tv tuner in my pc which has a qam tuner so those are the only ones it can receive.

I don't believe TBS-HD is unencrypted....
There is no real logic about it at this point which ones are and which ones aren't.

My best guess is they put the locals unencrypted - along with TNT, since that's one of its first HD channels and it was unencrypted from the start (I believe any other HD channel that was available from the start was a part of the HDXtra tier at the time... but I wasn't 'around' back then so I don't know for sure)

The unencrypted HD channels basically line up with the available 'non-scrambled' analog channels.... except for TBS - but that HD was only recently added... which would indicate they wont be adding any more unencrypted HD channels... (I've read that cable companies would be moving eventually to encrypting everything... they haven't made the effort since up until recently - not many people had QAM tuners)

On channel-9 HD I see this little line in the upper-middle portion of the screen. About 1/2 inch wide, flickering. Only on this channel. Anybody else???

[See enclosure]

On channel-9 HD I see this little line in the upper-middle portion of the screen. About 1/2 inch wide, flickering. Only on this channel. Anybody else???

Sure-always very distracting during Star Trek!

thanks for the response. time warner customer service isnt of much help when it comes to these things.

agentc: yeah i also have that little line. btw is abchd crisp for you guys? it's slightly blurry for me at times

thanks for the response. time warner customer service isnt of much help when it comes to these things.



Considering they don't 'officially' support the unencrypted service... don't be surprised that you don't get help from them about it...

thanks for the response. time warner customer service isnt of much help when it comes to these things.

agentc: yeah i also have that little line. btw is abchd crisp for you guys? it's slightly blurry for me at times

ABC HD is among the better stations I get. I have my cable box set to 'pass through' mode, which passes the signal to the TV set (Sony KDL-46XBR4) @ 720p.

A_C

Has anyone else been getting slow cable internet speeds lately? After a few days of getting stuttering streaming video feeds I just tested my line speed at broadband reports...and was horrified to see that my mindspring connection rated only 304Kb or 412Kb! I used to get 4 or 5 times that...what's going on?

I did run it a few more times and have gotten a couple results over 1000Kb, but most times I get speed in the 300-400Kb range.

Has anyone else been getting slow cable internet speeds lately? After a few days of getting stuttering streaming video feeds I just tested my line speed at broadband reports...and was horrified to see that my mindspring connection rated only 304Kb or 412Kb! I used to get 4 or 5 times that...what's going on?

I did run it a few more times and have gotten a couple results over 1000Kb, but most times I get speed in the 300-400Kb range.

Not getting any slow speeds here. What are your results from this speed test:
http://www.giganews.com/test_connect.html

This is a very lightly used test site, that will give a more realistic result than dslreports/broadbandreports will.

A_C

Not getting any slow speeds here. What are your results from this speed test:
http://www.giganews.com/test_connect.html

This is a very lightly used test site, that will give a more realistic result than dslreports/broadbandreports will.

A_C

Just ran both speed tests there:

698kpbs to news.giganews.com
298kbps to news-europe.giganews.com

news.giganews.com
1 216.196.98.6 (216.196.98.6) 0 ms 0 ms 0 ms
2 193.159.224.17 (193.159.224.17) 0 ms 0 ms 0 ms
3 62.156.139.130 (62.156.139.130) 36 ms 75 ms 0 ms
4 vlan69.csw1.Washington1.Level3.net (4.68.17.62) 1 ms 12 ms 0 ms
5 ae-62-62.ebr2.Washington1.Level3.net (4.69.134.145) 2 ms 12 ms 1 ms
6 ae-4.ebr2.Newark1.Level3.net (4.69.132.102) 15 ms 17 ms 16 ms
7 ae-21-56.car1.Newark1.Level3.net (4.68.99.165) 9 ms ae-21-52.car1.Newark1.Level3.net (4.68.99.37) 7 ms ae-21-54.car1.Newark1.Level3.net (4.68.99.101) 7 ms
8 * * 4.79.188.38 (4.79.188.38) 25 ms
9 tengig-7-0-0-nycmnya-rtr1.nyc.rr.com (24.29.119.109) 9 ms 7 ms 7 ms
10 tengig-8-1-0-nycmnya-rtr2.nyc.rr.com (24.29.119.130) 18 ms 9 ms 7 ms
11 pos-2-0-nycmnyf-rtr2.nyc.rr.com (24.29.97.13) 8 ms 7 ms 8 ms
12 pos-1-1-nycmnyf-rtr1.nyc.rr.com (24.29.113.169) 8 ms 7 ms 8 ms
13 gig-0-2-nycmnyf-ubr9.nyc.rr.com (24.29.113.98) 8 ms 11 ms 8 ms
14 * * *
15 * * *
16 * * *
Max number of unresponsive hops reached (firewall or filter?)

news-europe.giganews.com
1 216-196-110-2.ams.giganews.com (216.196.110.2) 204 ms 200 ms 2 ms
2 ve212.fr4.ams.llnw.net (87.248.196.13) 0 ms 0 ms 0 ms
3 ve5.fr3.ams.llnw.net (69.28.172.113) 1 ms 0 ms 0 ms
4 tge5-1.fr4.lga.llnw.net (69.28.171.86) 83 ms 94 ms 83 ms
5 adelphia.tge6-3.fr4.lga.llnw.net (208.111.134.210) 83 ms 83 ms 83 ms
6 ae-1-0.cr0.nyc20.tbone.rr.com (66.109.6.156) 83 ms 83 ms 83 ms
7 66.109.6.77 (66.109.6.77) 84 ms 84 ms 84 ms
8 tengig-9-0-0-nycmnyrdc-rtr2.nyc.rr.com (24.29.119.101) 84 ms 85 ms 84 ms
9 tengig-6-0-0-nycmnyc-rtr1.nyc.rr.com (24.29.119.141) 84 ms 84 ms 84 ms
10 pos-2-0-nycmnyf-rtr1.nyc.rr.com (24.29.98.29) 85 ms 85 ms 85 ms
11 gig-0-2-nycmnyf-ubr9.nyc.rr.com (24.29.113.98) 85 ms 86 ms 85 ms
12 * * *
13 * * *
14 * * *
Max number of unresponsive hops reached (firewall or filter?)

hello nyc twc 8300hd users....
been away for awhile and have something to report...

for hdtv fans with mac's...


i managed to connect an old d-vhs recorder to the mbp-17 through firewire. as many of you know, cable companies stopped supporting d-vhs hdtv recorders about 2-3 years ago and some of us early adaptors were screwed with $1000 to $2500 hdtv tape recorders that cannot record in hiDef anymore.

i build a large collection of hdtv tapes from 2000-2005, some 300+ titles. after some early success with transferring from a 8300hd dvr onto the macbook pro 17", i figure to give the old d-vhs recorder a try. the results were better than recording off the 8300hd dvr as before the cable company stopped the d-vhs recording, the signal through firewire was nearly 20 mbs, that's serious data throughput onto the tape. now, it's more like 12-15mbs at peaks onto the 8300hd dvr.

program used was virtualdvhs.app within the aapl firewire sdk26 developer pack. it's free and works fairly well.


http://www.zoto.com/paulchiu/img/original/b5bc40788f1a2a5959b9199f75a64e87.jpg


Me

Hi Everyone,

I have come across an issue with some HD channels that I currently get through the cable in my apartment.

Note, I DO NOT PAY FOR CABLE. This is the basic channels that are provided I assume because using an antenna is next to impossible in many parts of the city. Now I have been able to get all of the local channels coming through in HD up until sometime yesterday. I was watching the Daytona 500 on Fox HD, and now both the CW (1-11) and Fox HD (1-5) are missing from the lineup. I tried finding them with the auto program but nothing came up, and when I try to go directly to the station it doesn't work.

Is there anyone else that uses this method that is experiencing the same problem? I am in the Upper East Side so I assume my provider is TWC, but like I said I don't pay for cable so I am not sure about the level of support I can get from TWC.

The level of support you'll get will be either a lawsuit or even a criminal complaint for theft of service.

The level of support you'll get will be either a lawsuit or even a criminal complaint for theft of service.

I guess I don't understand what I am doing wrong. Like I said, I get only the local channels and all I did was plug in the cable to my TV. I have been told that these are QAM signals which are unencrypted by TW.

Can you elaborate on why it's theft? What is the difference if I were to use an HD antenna (which doesn't really work well in my area since I am on the second floor and the signal is pretty weak)?



EDIT: I have read this topic on Wikipedia that describes my understanding of the signals. Which is obviously different than yours.

A QAM tuner is a device present in some digital televisions and similar devices which enables direct reception of digital cable channels without the use of a set-top box. QAM stands for "quadrature amplitude modulation," the format by which digital cable channels are encoded and transmitted via cable. QAM tuners can be likened to the cable equivalent of an ATSC tuner which is required to receive over-the-air (OTA) digital channels broadcast by local television stations. Many new digital televisions contain both and are labeled "with ATSC/QAM Tuner". Unlike the case with ATSC tuners there is no FCC requirement that QAM tuners be included in new television sets, but the same hardware is used for both and QAM is commonly included.
An integrated QAM tuner allows the free reception of unscrambled digital programming sent "in the clear" by cable providers, usually local broadcast stations; however most digital channels are scrambled because the providers consider them to be extra-cost options and not part of the "basic cable" package. Which channels are scrambled varies greatly from location to location, and can change over time. In the United States a television that is labeled digital cable ready can have a CableCARD installed by the cable provider to unscramble the protected channels, allowing subscribers to tune all authorized digital channels without the use of a set-top box.
QAM-based HD programming of local stations is sometimes available to analog cable subscribers, without paying the additional fees for a digital cable box. The availability of QAM HD programming is rarely described or publicized in cable company product literature.
Although technically most digital and high-definition programming on cable uses QAM, the term is generally reserved among viewers for discussions of unlabeled channels. These are not included in guide information on devices like TiVo DVRs, and can be unexpectedly moved from channel to channel. This makes watching QAM channels frustrating for the casual viewer, encouraging them to purchase a "digital cable package" which includes a set top box and guide data.

hello nyc twc 8300hd users....
been away for awhile and have something to report...

for hdtv fans with mac's...


i managed to connect an old d-vhs recorder to the mbp-17 through firewire. as many of you know, cable companies stopped supporting d-vhs hdtv recorders about 2-3 years ago and some of us early adaptors were screwed with $1000 to $2500 hdtv tape recorders that cannot record in hiDef anymore.

i build a large collection of hdtv tapes from 2000-2005, some 300+ titles. after some early success with transferring from a 8300hd dvr onto the macbook pro 17", i figure to give the old d-vhs recorder a try. the results were better than recording off the 8300hd dvr as before the cable company stopped the d-vhs recording, the signal through firewire was nearly 20 mbs, that's serious data throughput onto the tape. now, it's more like 12-15mbs at peaks onto the 8300hd dvr.

program used was virtualdvhs.app within the aapl firewire sdk26 developer pack. it's free and works fairly well.


Me

Very interesting. Is there any way for a pc user to archive HD shows?

yes, as i have been on the pc windows version of this thread before.
all the same tools like vlc, capdvhs, and d-vhs recorders worked somewhat under xp or vista but with too much digital artifacts like blocking, blooming and horizontal lines.

so, i decide to buy into a mac system running tiger and now leopard and so far, so good.

paul


Very interesting. Is there any way for a pc user to archive HD shows?

Very interesting. Is there any way for a pc user to archive HD shows?

if you mean the unencrypted hd ones, then yes

Can someone please tell me where I can log into my Time Warner account now? The link has disappeared from their homepage. I use online statement, and there does not seem to be any way to check my bill now. VERY FRUSTRATING. This is what their email says:
"You may access your account at www.timewarnercable.com/nyandnj. Simply click on "My Account" and enter your login ID and password"

Just another way for them to make it as difficult as possible to understand their billing and our options.

Thanks,
Jason

Can someone please tell me where I can log into my Time Warner account now? The link has disappeared from their homepage. I use online statement, and there does not seem to be any way to check my bill now. VERY FRUSTRATING. This is what their email says:
"You may access your account at www.timewarnercable.com/nyandnj. Simply click on "My Account" and enter your login ID and password"

Just another way for them to make it as difficult as possible to understand their billing and our options.

Thanks,
Jason

'Quick Links' on that page, then 'My Account' :rolleyes:

On channel-9 HD I see this little line in the upper-middle portion of the screen. About 1/2 inch wide, flickering. Only on this channel. Anybody else???

[See enclosure]

I have seen this too. My gf watches King of Queens and one day I noticed this. For a second thought something was wrong with the TV, that I changed the channel to make sure it wasn't the TV. It is annoying, wonder how this can get fixed? Is it WWOR-MY9HD or TimeWarner?

I've been having lots of weird problems lately that I never used to have. Pixelization, freezing and so on. It's starting to get very frustrating. I'm wondering if it's time to go to DirectTV.

I've been having lots of weird problems lately that I never used to have. Pixelization, freezing and so on. It's starting to get very frustrating. I'm wondering if it's time to go to DirectTV.

I'm a newbie to HDTV (as of last week) and have set up my 42" (Vizio) and a decent receiver (Onkyo 605) but I am not happy with the TW picture. DVDs are fine, but everything except NGC-HD looks pretty crappy. I'm having TW come by this Saturday to check the signal strength but having read the last few months of this thread, I'm not holding out much hope. I'm not really too picky about PQ but it often looks worse than OTA.

I think my bill is around $160 a month, including Road Runner and TV. That seems like an awful lot to pay and not get a better picture. I've looked a bit at DirecTV but there are far fewer channels, but more in HD. I need to see whether there is anything missing that I would really care about. I hardly ever use On Demand, and don't even watch many movies even though I have five or six channels of HBO, Showtime, etc.

Oddly, I would miss the Queens local channels which cable is forced to run but DTV would not, since those channels have Democracy Now and weird things like Wildman Steve Brill. Then there is CUNY-TV which often has interesting stuff. Maybe I can switch to just minimal TW and get DTV for the HD channels. It shouldn't cost more than I'm already paying.

According to my bill, the sd channel is gonna be 53...still no mention of adding hd channels though.:mad:

9884 kbps on giganews
5089 kbps on europe.giganews

Am I reading the wrong info? It seems way out of wack with your numbers.

Just ran both speed tests there:

698kpbs to news.giganews.com
298kbps to news-europe.giganews.com

news.giganews.com
1 216.196.98.6 (216.196.98.6) 0 ms 0 ms 0 ms
2 193.159.224.17 (193.159.224.17) 0 ms 0 ms 0 ms
3 62.156.139.130 (62.156.139.130) 36 ms 75 ms 0 ms
4 vlan69.csw1.Washington1.Level3.net (4.68.17.62) 1 ms 12 ms 0 ms
5 ae-62-62.ebr2.Washington1.Level3.net (4.69.134.145) 2 ms 12 ms 1 ms
6 ae-4.ebr2.Newark1.Level3.net (4.69.132.102) 15 ms 17 ms 16 ms
7 ae-21-56.car1.Newark1.Level3.net (4.68.99.165) 9 ms ae-21-52.car1.Newark1.Level3.net (4.68.99.37) 7 ms ae-21-54.car1.Newark1.Level3.net (4.68.99.101) 7 ms
8 * * 4.79.188.38 (4.79.188.38) 25 ms
9 tengig-7-0-0-nycmnya-rtr1.nyc.rr.com (24.29.119.109) 9 ms 7 ms 7 ms
10 tengig-8-1-0-nycmnya-rtr2.nyc.rr.com (24.29.119.130) 18 ms 9 ms 7 ms
11 pos-2-0-nycmnyf-rtr2.nyc.rr.com (24.29.97.13) 8 ms 7 ms 8 ms
12 pos-1-1-nycmnyf-rtr1.nyc.rr.com (24.29.113.169) 8 ms 7 ms 8 ms
13 gig-0-2-nycmnyf-ubr9.nyc.rr.com (24.29.113.98) 8 ms 11 ms 8 ms
14 * * *
15 * * *
16 * * *
Max number of unresponsive hops reached (firewall or filter?)

news-europe.giganews.com
1 216-196-110-2.ams.giganews.com (216.196.110.2) 204 ms 200 ms 2 ms
2 ve212.fr4.ams.llnw.net (87.248.196.13) 0 ms 0 ms 0 ms
3 ve5.fr3.ams.llnw.net (69.28.172.113) 1 ms 0 ms 0 ms
4 tge5-1.fr4.lga.llnw.net (69.28.171.86) 83 ms 94 ms 83 ms
5 adelphia.tge6-3.fr4.lga.llnw.net (208.111.134.210) 83 ms 83 ms 83 ms
6 ae-1-0.cr0.nyc20.tbone.rr.com (66.109.6.156) 83 ms 83 ms 83 ms
7 66.109.6.77 (66.109.6.77) 84 ms 84 ms 84 ms
8 tengig-9-0-0-nycmnyrdc-rtr2.nyc.rr.com (24.29.119.101) 84 ms 85 ms 84 ms
9 tengig-6-0-0-nycmnyc-rtr1.nyc.rr.com (24.29.119.141) 84 ms 84 ms 84 ms
10 pos-2-0-nycmnyf-rtr1.nyc.rr.com (24.29.98.29) 85 ms 85 ms 85 ms
11 gig-0-2-nycmnyf-ubr9.nyc.rr.com (24.29.113.98) 85 ms 86 ms 85 ms
12 * * *
13 * * *
14 * * *
Max number of unresponsive hops reached (firewall or filter?)

9884 kbps on giganews
5089 kbps on europe.giganews

Am I reading the wrong info? It seems way out of wack with your numbers.
My numbers are the same as yours.

Just ran both speed tests there:

698kpbs to news.giganews.com
298kbps to news-europe.giganews.com

news.giganews.com
1 216.196.98.6 (216.196.98.6) 0 ms 0 ms 0 ms
2 193.159.224.17 (193.159.224.17) 0 ms 0 ms 0 ms
3 62.156.139.130 (62.156.139.130) 36 ms 75 ms 0 ms
4 vlan69.csw1.Washington1.Level3.net (4.68.17.62) 1 ms 12 ms 0 ms
5 ae-62-62.ebr2.Washington1.Level3.net (4.69.134.145) 2 ms 12 ms 1 ms
6 ae-4.ebr2.Newark1.Level3.net (4.69.132.102) 15 ms 17 ms 16 ms
7 ae-21-56.car1.Newark1.Level3.net (4.68.99.165) 9 ms ae-21-52.car1.Newark1.Level3.net (4.68.99.37) 7 ms ae-21-54.car1.Newark1.Level3.net (4.68.99.101) 7 ms
8 * * 4.79.188.38 (4.79.188.38) 25 ms
9 tengig-7-0-0-nycmnya-rtr1.nyc.rr.com (24.29.119.109) 9 ms 7 ms 7 ms
10 tengig-8-1-0-nycmnya-rtr2.nyc.rr.com (24.29.119.130) 18 ms 9 ms 7 ms
11 pos-2-0-nycmnyf-rtr2.nyc.rr.com (24.29.97.13) 8 ms 7 ms 8 ms
12 pos-1-1-nycmnyf-rtr1.nyc.rr.com (24.29.113.169) 8 ms 7 ms 8 ms
13 gig-0-2-nycmnyf-ubr9.nyc.rr.com (24.29.113.98) 8 ms 11 ms 8 ms
14 * * *
15 * * *
16 * * *
Max number of unresponsive hops reached (firewall or filter?)

news-europe.giganews.com
1 216-196-110-2.ams.giganews.com (216.196.110.2) 204 ms 200 ms 2 ms
2 ve212.fr4.ams.llnw.net (87.248.196.13) 0 ms 0 ms 0 ms
3 ve5.fr3.ams.llnw.net (69.28.172.113) 1 ms 0 ms 0 ms
4 tge5-1.fr4.lga.llnw.net (69.28.171.86) 83 ms 94 ms 83 ms
5 adelphia.tge6-3.fr4.lga.llnw.net (208.111.134.210) 83 ms 83 ms 83 ms
6 ae-1-0.cr0.nyc20.tbone.rr.com (66.109.6.156) 83 ms 83 ms 83 ms
7 66.109.6.77 (66.109.6.77) 84 ms 84 ms 84 ms
8 tengig-9-0-0-nycmnyrdc-rtr2.nyc.rr.com (24.29.119.101) 84 ms 85 ms 84 ms
9 tengig-6-0-0-nycmnyc-rtr1.nyc.rr.com (24.29.119.141) 84 ms 84 ms 84 ms
10 pos-2-0-nycmnyf-rtr1.nyc.rr.com (24.29.98.29) 85 ms 85 ms 85 ms
11 gig-0-2-nycmnyf-ubr9.nyc.rr.com (24.29.113.98) 85 ms 86 ms 85 ms
12 * * *
13 * * *
14 * * *
Max number of unresponsive hops reached (firewall or filter?)

What zip code / Area are you in? I get similar numbers to you at night and weekends, most likely because of a node that has reached capacity. It's extremely frustrating.

'Quick Links' on that page, then 'My Account' :rolleyes:

How stupid of me. It was in such an obvious spot. Thank goodness there is someone so intelligent to help me out. Why help if you're just going to be an ass?

According to my bill, the sd channel is gonna be 53...still no mention of adding hd channels though.:mad:

Odd...

Is that the only channel indicated as moving? (where is the current occupant of channel 53 - Galavision - going?)

This might make sense if they were going to regroup the sports channels together... NYC teams started up too many... and FSNY got orphaned to 48. It would make sense to move all of 26-30 to 49-53

9884 kbps on giganews
5089 kbps on europe.giganews

Am I reading the wrong info? It seems way out of wack with your numbers.

Same here, I consistantly get upper 9s on speedtest and speakeasy, but much less on this site,

How stupid of me. It was in such an obvious spot. Thank goodness there is someone so intelligent to help me out. Why help if you're just going to be an ass?

Just exactly how am I an ass by pointing out the obvious to you? If you're referring to the rolled eyes emoticon; I must say, we're a sensitive little chap aren't we??? :rolleyes::rolleyes::rolleyes:

A_C

9884 kbps on giganews
5089 kbps on europe.giganews

Am I reading the wrong info? It seems way out of wack with your numbers.

Just ran it again and got 8400 and 4700...perhaps they fixed something?

Just exactly how am I an ass by pointing out the obvious to you? If you're referring to the rolled eyes emoticon; I must say, we're a sensitive little chap aren't we??? :rolleyes::rolleyes::rolleyes:

A_C

The first place you look for a link is at the top of the page, and then the left side. There are lots of links with lots of sublinks in both of those places, none of which are "my account". They put on the right side in the middle of the page under the very annoying ad. Perhaps obvious to an ass. Just calling it "Quick Link" does not make it so.
And, yes, i was referring to the roll eyes emoticon. Why go through the trouble of helping someone if you follow it up with an insult? Ass i said, and ass I repeat.

Now children, if I have to stop this car...

Galavision will move to channel 69...REELZ will launch on channel 131...Bloomberg TV moves to channel 30 (replacing YES). On April 9 AZN will be discontinued.

Galavision will move to channel 69...REELZ will launch on channel 131...Bloomberg TV moves to channel 30 (replacing YES). On April 9 AZN will be discontinued.

Oh no, It looks like they will be adding a analog channel with bloomberg moving from the 100's

thanks TWC :(

The first place you look for a link is at the top of the page, and then the left side. There are lots of links with lots of sublinks in both of those places, none of which are "my account". They put on the right side in the middle of the page under the very annoying ad. Perhaps obvious to an ass. Just calling it "Quick Link" does not make it so.
And, yes, i was referring to the roll eyes emoticon. Why go through the trouble of helping someone if you follow it up with an insult? Ass i said, and ass I repeat.

http://www.health-in-action.org/library/pdf/Shaken%20Baby/Images/Waa%20cry%20baby2.jpg

Galavision will move to channel 69...REELZ will launch on channel 131...Bloomberg TV moves to channel 30 (replacing YES). On April 9 AZN will be discontinued.

Then where would they put YES (and YES HD) at if the channel won't be on 30. That move really doesn't make any sense and has me calling bravo sierra.

Then where would they put YES (and YES HD) at if the channel won't be on 30. That move really doesn't make any sense and has me calling bravo sierra.

You missed the earlier post that started that

YES is moving to 53 (and YESHD to 753)

Oh no, It looks like they will be adding a analog channel with bloomberg moving from the 100's

thanks TWC :(

:eek:

:(

God I hate it when they juggle channels.

I'm a newbie to HDTV (as of last week) and have set up my 42" (Vizio) and a decent receiver (Onkyo 605) but I am not happy with the TW picture. DVDs are fine, but everything except NGC-HD looks pretty crappy. I'm having TW come by this Saturday to check the signal strength but having read the last few months of this thread, I'm not holding out much hope. I'm not really too picky about PQ but it often looks worse than OTA.

I think my bill is around $160 a month, including Road Runner and TV. That seems like an awful lot to pay and not get a better picture. I've looked a bit at DirecTV but there are far fewer channels, but more in HD. I need to see whether there is anything missing that I would really care about. I hardly ever use On Demand, and don't even watch many movies even though I have five or six channels of HBO, Showtime, etc.

Oddly, I would miss the Queens local channels which cable is forced to run but DTV would not, since those channels have Democracy Now and weird things like Wildman Steve Brill. Then there is CUNY-TV which often has interesting stuff. Maybe I can switch to just minimal TW and get DTV for the HD channels. It shouldn't cost more than I'm already paying.

One issue you will face is Internet connectivity. Direct has nothing, so if you stay with Road Runner (which is over 3 times faster than DSL) expect to pay an additional 15 bucks per month (last I saw, I now can't find the rate on TWCs site) over what you are now paying.

One issue you will face is Internet connectivity. Direct has nothing, so if you stay with Road Runner (which is over 3 times faster than DSL) expect to pay an additional 15 bucks per month (last I saw, I now can't find the rate on TWCs site) over what you are now paying.

This is the reason why I went with Earthlink instead of Road Runner when I had my TWC service installed here when I first moved. The rep gave me the option of either one, so I went with Earthlink, in case I decided to cancel my cable service, my cable internet rate wouldn't go up.

This is the reason why I went with Earthlink instead of Road Runner when I had my TWC service installed here when I first moved. The rep gave me the option of either one, so I went with Earthlink, in case I decided to cancel my cable service, my cable internet rate wouldn't go up.

Bad news: Your Earthlink bill would go up just the same.

I live in upper manhattan. Anyone else getitng choppy ESPNHD and YESHD? This has been going on for a while off and on. I could not even watch the Lakers Suns game last night cause of it. Had to watch it on SD. Why am I paying for something thats not working?

I live in brooklyn and I am not getting anything at all

I live in brooklyn and I am not getting anything at all


Unreal. WTF are they doing?

I live in upper manhattan. Anyone else getitng choppy ESPNHD and YESHD? This has been going on for a while off and on. I could not even watch the Lakers Suns game last night cause of it. Had to watch it on SD. Why am I paying for something thats not working?

The game was fine for me last night but up to about a week ago my ESPN2 was very choppy, basically unwatchable. I think it's been pretty stable for about a week now but I still don't trust it. Has anyone ever heard of DirectTV or any OTA transmission being choppy ?

Bad news: Your Earthlink bill would go up just the same.

WTF? Damn, had no idea...that does suck!! Luckily, FIOS is rolling out in my town pretty soon. So as soon as they're all setup, bahbye CrimeWarner, hello FIOS Internet/DirecTV!

WTF? Damn, had no idea...that does suck!! Luckily, FIOS is rolling out in my town pretty soon. So as soon as they're all setup, bahbye CrimeWarner, hello FIOS Internet/DirecTV!

I think I'm with you but FIOS is not offered in my area yet. :mad:

Oh no, It looks like they will be adding a analog channel with bloomberg moving from the 100's

thanks TWC :(

There is not necessarily any relation between the channel numbers and whether they are sent out on the analog wire or not.

There is not necessarily any relation between the channel numbers and whether they are sent out on the analog wire or not.

I believe every channel in the digital lineup below 80 is also available on the analog service (obviously not in the same location...)

EDIT: Sorry... Every channel below 60... along with most between 60 and 80

These channel lineup changes aren't showing up online. Where did people find them?

There is not necessarily any relation between the channel numbers and whether they are sent out on the analog wire or not.

that is true, I think HSN went digital only on channel 39 back in October.

These channel lineup changes aren't showing up online. Where did people find them?

Check your next bill (check back a page - first guy to bring it up saw it on his bill)

that is true, I think HSN went digital only on channel 39 back in October.

HSN is on channel 60 analog.

I guess I don't understand what I am doing wrong. Like I said, I get only the local channels and all I did was plug in the cable to my TV. I have been told that these are QAM signals which are unencrypted by TW.

Can you elaborate on why it's theft? What is the difference if I were to use an HD antenna (which doesn't really work well in my area since I am on the second floor and the signal is pretty weak)?It makes no difference what type of signal you are getting. If you connect to a cable company's system without paying for it it's theft of service.

I live in upper manhattan. Anyone else getitng choppy ESPNHD and YESHD? This has been going on for a while off and on. I could not even watch the Lakers Suns game last night cause of it. Had to watch it on SD. Why am I paying for something thats not working?

This has happened to me a few times most recently about 2 weeks ago and it's the same channels you've mentioned however it didn't occur yesturday.

The grey screen freezes of a few weeks ago have totally stopped on my 8300HD. (whew!) Is anyone still having these issues?

I guess I don't understand what I am doing wrong. Like I said, I get only the local channels and all I did was plug in the cable to my TV. I have been told that these are QAM signals which are unencrypted by TW.

Can you elaborate on why it's theft? What is the difference if I were to use an HD antenna (which doesn't really work well in my area since I am on the second floor and the signal is pretty weak)?



EDIT: I have read this topic on Wikipedia that describes my understanding of the signals. Which is obviously different than yours.

Pretty simple. The cable is owned by Time Warner. The City of New York has granted Time Warner the exclusive right to sell programming and other services delivered on that cable within their franchise area.
It's theft of services, like hooking your home's electric system into the local provider's grid without being metered, or clamping onto a telephone line and getting dial tone service without being billed.
If caught penalties are severe, as you've violated numerous local, state, and federal laws.
And if you don't understand that concept via the simple analogies above, you are on the wrong forum.
There are message boards about tv antennas on another part of this forum.
Schnorrer.

I am watching ESPN2 right now and from time to time it is pretty choppy. And there is a Time Warner cable commercial on right now. How ironic.

I am watching ESPN2 right now and from time to time it is pretty choppy. And there is a Time Warner cable commercial on right now. How ironic.


LOL. Same thing here. Its still going on. They need to fix crapola service. If it were not for the dumb Housing Project building codes where you can not install a Satellite, I would of been had TW service outta here.

Well, it appears that my HD programming is being updated at the moment. CNNHD is now appearing on 710, although as of now it's a black screen. MHD is appearing on 720, but is saying "to receive this channel call customer care" A&E HD is on 746 with the same message, as well as Food Network HD on 750, and HGTVhd on 764. I live in Bay Ridge, Brooklyn and am subscribed to the Digital Starter pack. If anyone else has anything to report on this, it would be greatly appreciated. Thanks.

HSN is on channel 60 analog.

in northern manhattan, hsn is still "unoffically" seen on ch60 analog w/o box. on analog boxes box skips over the channel 39.

keep in mind that twc gets commisions on sales made from hsn in their franchise areas. there is a lot of cable theft in northern manhattan but hsn sales made in the area still generate revenue from the company even if the order comes from a non-subscriber. other operators such as satellite that also carry hsn may have a different 800 order # which is overlayed so the 800 # and mailing address determines which operator gets the $



in southern manhattan, ch60 is unoccupied at the moment.

re: a previous post about bloomberg. i do not believe the channel will be analog even though it will occupy a low channel # on the dial

in northern manhattan, hsn is still "unoffically" seen on ch60 analog w/o box. on analog boxes box skips over the channel 39.

keep in mind that twc gets commisions on sales made from hsn in their franchise areas. there is a lot of cable theft in northern manhattan but hsn sales made in the area still generate revenue from the company even if the order comes from a non-subscriber. other operators such as satellite that also carry hsn may have a different 800 order # which is overlayed so the 800 # and mailing address determines which operator gets the $



in southern manhattan, ch60 is unoccupied at the moment.

re: a previous post about bloomberg. i do not believe the channel will be analog even though it will occupy a low channel # on the dial

O - It's only at Northern Manhattan?

What a waste... :rolleyes:

Well, it appears that my HD programming is being updated at the moment. CNNHD is now appearing on 710, although as of now it's a black screen. MHD is appearing on 720, but is saying "to receive this channel call customer care" A&E HD is on 746 with the same message, as well as Food Network HD on 750, and HGTVhd on 764. I live in Bay Ridge, Brooklyn and am subscribed to the Digital Starter pack. If anyone else has anything to report on this, it would be greatly appreciated. Thanks.

Yet again TWC screws Manhattanites

Yet again TWC screws Manhattanites

I wouldn't say that yet. I called Time Warner and they're saying they don't know anything about it. The lady told me that those channels were only available in Woodside(which I was already well aware of) I told her that those channels weren't even visible yesterday, and that they had just shown up today.(even though the channels aren't actually showing picture) She told me that they have no control over the channel guides. I don't think these people know what's going on with there own company! I'm just going to cross my fingers and hope for the best.

I wouldn't say that yet. I called Time Warner and they're saying they don't know anything about it. The lady told me that those channels were only available in Woodside(which I was already well aware of) I told her that those channels weren't even visible yesterday, and that they had just shown up today.(even though the channels aren't actually showing picture) She told me that they have no control over the channel guides. I don't think these people know what's going on with there own company! I'm just going to cross my fingers and hope for the best.

They are not showing up here in Brooklyn Heights, even after reboot.

I had to call TW customer service today to get them to switch my recurring bill to a new credit card, and when I was on with her I figured I would bitch about my bill and see if she could do something. Granted, my bill is crazy because I have the triple play package, all the movie channels (yes, I like movies, which is why the swooning over the HD sports channels on this forum is oy vey - enough sports channels for now, more movie channels please like MGM HD!:)) and two cable boxes, so my TW bill is about $190 a month. Anyway, I mentioned that my building is wired for RCN and I keep getting mailings from them offering $99 a month for the first three months, and now Verizon is wiring my building and I'm getting solicited by them too now - both true. (I threw in Verizon's free HD TV set offer, which they haven't actually done, but it's on the commercials so I figured I would use it.) Anyway, she said let me switch you over to customer retention and tell them what you just told me. So she switched me over and I told the guy all that and asked if there was anything he could do to keep a very good customer happy. He said let me switch you to our introductory $99/month rate (instead of the $129 I'm paying) for a year, and also give you two months free. Bingo. Competition is a good thing. Use it with TW if you can.

Screw it. I am going to drop TWC and just pick up a few of these......

http://www.woot.com/

Ooops, oh well they are already sold out.

Well, it appears that my HD programming is being updated at the moment. CNNHD is now appearing on 710, although as of now it's a black screen. MHD is appearing on 720, but is saying "to receive this channel call customer care" A&E HD is on 746 with the same message, as well as Food Network HD on 750, and HGTVhd on 764. I live in Bay Ridge, Brooklyn and am subscribed to the Digital Starter pack. If anyone else has anything to report on this, it would be greatly appreciated. Thanks.

flushing, queens here I just noticed the channels below are coming up but im getting black screen:
710 CNNHD
720 MHD
740 HIST HD
746 A&E HD
750 FOOD HD
762 LMN HD
764 HGTV HD
778 TMC HD
794 VS GOLF HD
795 NHLNET HD

778 & 795 have a the blue cust service screen minus the phone# for some weird reason. Hopefully they are working on it and we will have these channels soon.

yep, getting the same thing in greenpoint, brooklyn. i just hope it's not a tease.

flushing, queens here I just noticed the channels below are coming up but im getting black screen:
710 CNNHD
720 MHD
740 HIST HD
746 A&E HD
750 FOOD HD
762 LMN HD
764 HGTV HD
778 TMC HD
794 VS GOLF HD
795 NHLNET HD

778 & 795 have a the blue cust service screen minus the phone# for some weird reason. Hopefully they are working on it and we will have these channels soon.


Yep, I'm now seeing all of them too. Yesterday I was seeing everything except LMN, VS GOLF, TMC, and NHLNET. Anyone else call time warner? They seem to know nothing about it. This better not be a tease.

I decided to call Time Warner about these new channels everyone, including myself, is seeing.

They told me to reset my box(does this ever work for anyone calling with a problem). Then told me the lineup said "Woodside-Queens" and you are in Queens. I explained that I was not in Woodside, and I was previous advised these channels were limited to Woodside and would be very pleased if my neighborhood began to receive them.

I asked them to double-check. They appeared to do so. So, they insisted on a service appointment. I asked them if they would be compensating me for my time if I was indeed correct. I made them document the record with that. If they make me hang around on Thursday to investigate channels I'm not supposed to get, they will be giving me a free month of service.

Any theories on how this one is going to work out? Because I would file another DOITT report if it doesn't. Maybe channel lineup isn't something they get involved in, but them wasting my time because they staff with people not advised of what is going on may be.

I just got off the phone with Time Warner again. The woman told me that they are "testing" in Woodside only, and that we will most likely see the channels soon as well. However, she said she didn't have a memo or anything like that to reference, but she seems to think we will see the channels in our area soon... I'm going to continue to keep my fingers crossed.


P.S. Everyone should keep bothering Time Warner so they will give us an answer. call 718-358-0900

i'm also in greenpoint - but don't see any new channels

This was just posted. It's nothing official, but here it is. http://www.engadgethd.com/2008/02/23/twc-actually-expanding-hd-options-in-queens-brooklyn-ny/

I did some checking...I have three boxes.

SA3250HD
SA8300HD
SA4250HDC

Only the HDC is seeing new channels. The others see nothing.

I did some checking...I have three boxes.

SA3250HD
SA8300HD
SA4250HDC

Only the HDC is seeing new channels. The others see nothing.This is interesting. Why would the Crappigator box pick up the channels but not the Passport box?

Regardless, it appears that these new HD channels are imminent (for the rest of Queens) since people here are reporting that they are appearing on the guide. :cool: I wouldn’t know since I haven’t been on the Isle of Long for a bit. I’m on an island with no thoughts of HD-- just sandy beaches and palm trees. :D

Flushing folks, please keep the news flowing so I know what to look forward to. ;)

I'm in Flushing and am also seeing the new channels on the guide but no picture yet.

I wanted to ask about HDMI from the Samsung box. I bought a 42" Vizio which has a great picture from DVDs but the OTA HD channels blow away the HDMI feed from the box for the same stations. In fact, all the HD channels from the box look like I'm watching them through a fog. There's sort of a greyish cast to them. I've tried two HDMI cables in each of the two HDMI inputs on the TV. Same thing.

It's tougher to do an A/B comparison with component since the box seems to cut off component if HDMI is connected, but it seems like the component is much better than the HDMI. Does this make any sense?

I was SUPPOSED to get a visit from a TW tech today, from 2 to 6pm. A robot phone call at 10 am asked if I'd be home, I pressed 1 (for yes), and was confirmed by the robot. At 5:30 I called to find out where the guy was, just to be told that he called at 2, got no answer, and isn't coming. I blew a fuse I'm afraid. Well, did they leave a message? Apparently not. We were home the entire time. Were we told there would be ANOTHER confirmation call? No. What crap, even if it rang I don't usually answer unless I recognize the caller id, otherwise they can leave a message. Maybe I'll pick it up if it's someone I know. But if they don't leave a message?

Now I'm waiting for a supervisor to call back and reschedule. I'm asking for a free month. I really am growing to hate TW.

Same here in Jamaica, seeing the new channels on guide for last few days but no video yet. Can't wait for them to come through though cause the lack of hd programing on twc is really starting to wear on me. im this close to switching to directv. Only the road runner is keeping me in line.

I'm in Flushing and am also seeing the new channels on the guide but no picture yet.

I wanted to ask about HDMI from the Samsung box. I bought a 42" Vizio which has a great picture from DVDs but the OTA HD channels blow away the HDMI feed from the box for the same stations. In fact, all the HD channels from the box look like I'm watching them through a fog. There's sort of a greyish cast to them. I've tried two HDMI cables in each of the two HDMI inputs on the TV. Same thing.

It's tougher to do an A/B comparison with component since the box seems to cut off component if HDMI is connected, but it seems like the component is much better than the HDMI. Does this make any sense?

I was SUPPOSED to get a visit from a TW tech today, from 2 to 6pm. A robot phone call at 10 am asked if I'd be home, I pressed 1 (for yes), and was confirmed by the robot. At 5:30 I called to find out where the guy was, just to be told that he called at 2, got no answer, and isn't coming. I blew a fuse I'm afraid. Well, did they leave a message? Apparently not. We were home the entire time. Were we told there would be ANOTHER confirmation call? No. What crap, even if it rang I don't usually answer unless I recognize the caller id, otherwise they can leave a message. Maybe I'll pick it up if it's someone I know. But if they don't leave a message?

Now I'm waiting for a supervisor to call back and reschedule. I'm asking for a free month. I really am growing to hate TW.


i remember TW field tech doing the same thing to me in 2004, they can't knock on your door or ring the bell, they can only phone you at the most and if they don't get an answer from you w/ the robot, they pass. how do we prove we did everything on our end w/ the robot call. TW is crazy.

I did some checking...I have three boxes.

SA3250HD
SA8300HD
SA4250HDC

Only the HDC is seeing new channels. The others see nothing.



I have the sa4250hdc. i see nothing but black screens.

what nhood are you it could be hdc and nhood. im bayridge.

Well, it appears that my HD programming is being updated at the moment. CNNHD is now appearing on 710, although as of now it's a black screen. MHD is appearing on 720, but is saying "to receive this channel call customer care" A&E HD is on 746 with the same message, as well as Food Network HD on 750, and HGTVhd on 764. I live in Bay Ridge, Brooklyn and am subscribed to the Digital Starter pack. If anyone else has anything to report on this, it would be greatly appreciated. Thanks.

i get the channel guide descriptions for all those channels, just black screen. i bounced my box today, still same thing, as i suspected. i am also bayridge.

They do this all the time. It happend to me. waiting for call.Going down to 23st. for a new box8300HDC. :)

Let me rephrase, only the SA4250HDC sees them on the lineup. I have no actual broadcasts. The other boxes have no added channels.

They do this all the time. It happend to me. waiting for call.Going down to 23st. for a new box8300HDC. :)

post the version number and build date, or any other distinguishing markers on the box so we can tell them apart

Well, it's Monday, and still no picture on the new HD channels that have appeared. I called Time Warner again, and sill no new info. I'm going to make a suggestion that everyone who reads this call Time Warner! If 100 people called a day asking the same question, maybe these customer service reps might actually ask someone higher up and get some more info! Then again, it is Time Warner, so my expectations aren't very high. Here is the number. 718-358-0900

This announcement showed up on Time Warner's website...

Effective March 12th we will launch REELZ onto ch. 131. Chinese Channel will become a full-time premium service.

Effective March 12th in Manhattan, Brooklyn, and Queens ONLY: We will reposition YES from ch. 30 to ch. 53, YES HD changes from ch. 730 to ch. 753, and Bloomberg TV changes from ch. 104 to ch. 30 and will remain a digital service. Galavision will move from ch. 53 to ch. 69 and will also be added to the DTV en Espanol service level.

Effective March 12th in Woodside, Queens ONLY: We will launch NY 1 HD onto ch. 701.

Effective April 9th AZN will be discontinued by its provider.

Nothing about new HD channels, unless you count that NY1 HD is coming to Woodside only.

This announcement showed up on Time Warner's website...

Effective March 12th we will launch REELZ onto ch. 131. Chinese Channel will become a full-time premium service.

Effective March 12th in Manhattan, Brooklyn, and Queens ONLY: We will reposition YES from ch. 30 to ch. 53, YES HD changes from ch. 730 to ch. 753, and Bloomberg TV changes from ch. 104 to ch. 30 and will remain a digital service. Galavision will move from ch. 53 to ch. 69 and will also be added to the DTV en Espanol service level.

Effective March 12th in Woodside, Queens ONLY: We will launch NY 1 HD onto ch. 701.

Effective April 9th AZN will be discontinued by its provider.

Nothing about new HD channels, unless you count that NY1 HD is coming to Woodside only.

Just to add... Staten Island (obviously) gets the same treatment as Woodside Queens.

WTF- Why don't we, UWS get any new HD CHs? Even if they can't give us every CH SI,Queens get's, throw us a bone why don't ya. FIOS where are you:mad:

WTF- Why don't we, UWS get any new HD CHs? Even if they can't give us every CH SI,Queens get's, throw us a bone why don't ya. FIOS where are you:mad:

You answered your own question... FiOS availability is 1 big reason for the increased # of HD channels in SI and Woodside Queens. (The other is bandwidth availability - but that is tied to reason #1)

Well, it's Monday, and still no picture on the new HD channels that have appeared. I called Time Warner again, and sill no new info. I'm going to make a suggestion that everyone who reads this call Time Warner! If 100 people called a day asking the same question, maybe these customer service reps might actually ask someone higher up and get some more info! Then again, it is Time Warner, so my expectations aren't very high. Here is the number. 718-358-0900

maybe complaints to DOITT

I don't buy that Bandwidth BS TW has said that before then all of a sudden more HD CHs come out of nowhere! It's happened more then once!

maybe complaints to DOITT

I already tried that. They responded saying that cannot do anything about programming.

I don't buy that Bandwidth BS TW has said that before then all of a sudden more HD CHs come out of nowhere! It's happened more then once!

Read thru the thread a bit... the bandwidth issue will be clearer...

Once FiOS became available in SI and in parts of Queens - TWC started to clear out analog service.

1 analog channel = 2-3 HD channels....

everyone else is still full on the analog channels (which you don't even see if you are using a cable box... yet you are still being sent them)

What's the current status, with respect to stability, for this box?

A few months ago people were complaining of freezing, spontaneous re-boots, lengthly cable card updates, guide anomalies, etc.

Has it gotten any better?

A_C

Read thru the thread a bit... the bandwidth issue will be clearer...

Once FiOS became available in SI and in parts of Queens - TWC started to clear out analog service.

1 analog channel = 2-3 HD channels....

everyone else is still full on the analog channels (which you don't even see if you are using a cable box... yet you are still being sent them)

I have and I understand what your saying the "Thread is saying" All that I'm trying to point out is there have been times when TW has said we do not have any extra BW and then out of no where Starz was added or one of the Sports Chs. A bunch of us would post "where did this come from" I also understand TW play in SI and so forth it's the FIOS threat. Bottom line is they do whats good for them not for the Customer! There is no argument whatsoever with this

Well, it's Monday, and still no picture on the new HD channels that have appeared...Be patient.:) This is the way all new HD channels arrive.

First they show up on the programming guide and sooner or later the channel appears. The fact they are in the guide is promising given TWs track record for presenting new channels. They are probably doing final tweaks.

I’m not one to defend TW but it is a great sign that more of us have these channels listed in the guide. ;) I’m hoping to see them when I’m back in town-- that’s when I’ll be bitchng and moaning about where they are if they aren’t on yet.:D

Hey maybe somebody can help me out with this, I live in an apt and my twc cable connection has been the same since i moved in, now with a new remodel, i'd like my cable to be on the other side of the apt, if i call twc will they send over a tech to do this? do they charge a fee?

thx

What's the current status, with respect to stability, for this box?

A few months ago people were complaining of freezing, spontaneous re-boots, lengthly cable card updates, guide anomalies, etc.

Has it gotten any better?

A_C

I just upgraded my bedroom CRT to LCD, upgrading to an HDC box in the process. The two HDCs in my roommate's BR and our living room were problems almost from the day we moved in, with just about all of the issues mentioned in this thread. I found this thread before I upgraded boxes and feared for the worst, but when I went to TW and indicated how our boxes sucked, the CSR (uncharacteristically helpful!) mentioned that the HDC is the newest model, it should work fine, blah blah. But she gave me brand new boxes, and noted that the manufacture date was 1/28/08, so "maybe they will work better than the old ones".

So far, they do! I'd almost say they work great, minus a few small glitches, but every passport box I ever had was full of glitches too. Minor things: using the guide on HD channels will sometimes pin the image to the upper right corner (fixable by going to an SD channel, then going back) and occasionally a show won't record if I'm watching a DVR'ed program - not consistently, but it's happened twice so I just don't watch a recorded show if something important is set to tape.

Overall I'm happy with it, but it's only been 3 weeks, so who knows if it will keep behaving. Our old boxes deteriorated literally within a few days, though. I think it's worth a shot stopping by one of the walk-in centers and asking for the 1/28/08 models. Good luck!

Just to add... Staten Island (obviously) gets the same treatment as Woodside Queens.

As does Jackson Heights...at least so =far=. :cool:

Can someone tell me why MY9 HD show most of the content in 4.3 is it because of the way they broadcast? I would really like to know why a few other stations do the same. Thanks

Can someone tell me why MY9 HD show most of the content in 4.3 is it because of the way they broadcast? I would really like to know why a few other stations do the same. Thanks

Yeah, MY9 has very little HD content. So mostly you're just seeing an upconverted 4:3 SD picture on that channel.

I don't buy that Bandwidth BS TW has said that before then all of a sudden more HD CHs come out of nowhere! It's happened more then once!

It's true -- they're out of bandwidth for now. When new channels appeared it was because they eliminated SOME analog channels.

TWC has 2 possible paths to getting us MANY more HD channels (eliminating the analog channels, or going with switched digital video), it's just that they have been glacial in getting anything done. The problem is that FIOS is not here yet so they have no incentive to pick up the pace. :(

When FIOS comes to Manhattan you can bet they'll be all over it.

This was just posted on engadgethd.com by another user who had called time warner this evening. Here is his post.

"I called this evening..actually got a tech rep that knew a little something. She said the new HD channels in the guide arent a fluke and its in process of coming online. Its tied to the Analog--Digital Conversion. As of Thirsday, Analog is gone and its digital only with TWC in Queens and Brooklyn (maybe Manhattan too) so soon after we should be getting more HD channels like Staten Island and Woodside are getting. She also said these HD Channels may come online before Thurs. Hope that helps."

Well, it's Monday, and still no picture on the new HD channels that have appeared. I called Time Warner again, and sill no new info. I'm going to make a suggestion that everyone who reads this call Time Warner! If 100 people called a day asking the same question, maybe these customer service reps might actually ask someone higher up and get some more info! Then again, it is Time Warner, so my expectations aren't very high. Here is the number. 718-358-0900


What new line ups do you see in the guide? I'm away right now so I don't have access to the guide (cable).

This was just posted on engadgethd.com by another user who had called time warner this evening. Here is his post.

"I called this evening..actually got a tech rep that knew a little something. She said the new HD channels in the guide arent a fluke and its in process of coming online. Its tied to the Analog--Digital Conversion. As of Thirsday, Analog is gone and its digital only with TWC in Queens and Brooklyn (maybe Manhattan too) so soon after we should be getting more HD channels like Staten Island and Woodside are getting. She also said these HD Channels may come online before Thurs. Hope that helps."

OK... already she sounds like she doesn't know what she's talking about... since the "Analog-Digital Conversion" has nothing to do with cable...

And TWC would not just drop analog service without an announcement... Lots and Lots of people are still on analog service....

If it could be true... it would be great news.... but of course....

Sometimes, management doesn't give employees the answer. They shouldn't be making things up though..

I'd like to believe the Thursday thing

OK... already she sounds like she doesn't know what she's talking about... since the "Analog-Digital Conversion" has nothing to do with cable...

And TWC would not just drop analog service without an announcement... Lots and Lots of people are still on analog service....

If it could be true... it would be great news.... but of course....
That is what TWC is doing, ending Analog service for everything except the lifeline channels. They did this in Staten Island early last year, which is why we get more HD than you.

I wouldn't say that yet. I called Time Warner and they're saying they don't know anything about it. The lady told me that those channels were only available in Woodside(which I was already well aware of) I told her that those channels weren't even visible yesterday, and that they had just shown up today.(even though the channels aren't actually showing picture) She told me that they have no control over the channel guides. I don't think these people know what's going on with there own company! I'm just going to cross my fingers and hope for the best.


Last time they added additional HD channels, same thing happened. GUIDE was updated first, then a few days later, the channels showed up. I was PISSED when TBS carried the divisional series and we didn't have TBS-HD. Luckily, it popped up a few days before the divisional series started (last year's baseball series). Where the hell are the additional Discovery channels. I want my Mythbusters and Dirty Jobs in HD dammit!!!

Last time they added additional HD channels, same thing happened. GUIDE was updated first, then a few days later, the channels showed up. I was PISSED when TNT carried the divisional series and we didn't have TNT-HD. Luckily, it popped up a few days before the divisional series started (last year's baseball series). Where the hell are the additional Discovery channels. I want my Mythbusters and Dirty Jobs in HD dammit!!!

(TBS)

That is what TWC is doing, ending Analog service for everything except the lifeline channels. They did this in Staten Island early last year, which is why we get more HD than you.

But didn't the S.I. people get advance warning?

That was my 'other' point...

(The changeover to "all digital" (almost) in SI was an unofficial test market... which seemed to have went well... if they were going to drop analog service in a large area.... you would think there would be a big announcement.... considering the amount of HD thats about to be added.... the silence makes absolutely no sense...)

re: the whole "why does this borough get more HD than that borough" question, let's be honest, TW execs are not sitting around saying, "Hey, let's F**K Manhattan. After all, it's only home to the richest, more famous, most media-connected, and, frankly best-looking people in the five boroughs, not to mention our corporate headquarters, no, let's make sure Woodside and S.I. get all the HD channels first."
Hehe, ok, I'm j/k about that description (well, sort of, it actually is true, of course) but obviously they aren't doing that. It clearly is some sort of technical reason, analog vs. digital bandwith capacity, yadda yadda.
But my question is: why don't they just say - the hell with it, here's notice: we're turning off all the analog channels in Manhattan on - pick a date, five months from now to give everyone adequate time - and say, boom, that's it, come August 1, no more analog. If you don't have digital, too bad.
Of course, I doubt they are doing this out of the goodness of their hearts and being worried about some 84-year-old babushka who only wants her basic cable and would be confused about upgrading, there's a legal reason - but, jeez, enough already for christsakes.
This is the media capital of the world, not Chicago, not San Antonio, and not freakin' Queens.
If they are just waiting until the last possible moment when FIOS is finally allowed in Manhattan and the city is wired (and my building is being wired by Verizon as we speak), then TW better get its act together and do something before that, because they will have no customer goodwill left when that glorious day is finally here.


.. the bandwidth issue will be clearer...

Once FiOS became available in SI and in parts of Queens - TWC started to clear out analog service.

1 analog channel = 2-3 HD channels....

everyone else is still full on the analog channels (which you don't even see if you are using a cable box... yet you are still being sent them)

OK... already she sounds like she doesn't know what she's talking about... since the "Analog-Digital Conversion" has nothing to do with cable...

And TWC would not just drop analog service without an announcement... Lots and Lots of people are still on analog service....

If it could be true... it would be great news.... but of course....
I heard TWC sent letters out to all Queens and Brooklyn customers with analog boxes that their boxes would stop working on 2/29/2008. The should make arrangements with TWC and get a digital box to resume service. I'm in Bayside,Queens and I still don't have the new HD channels showing up in the guide. I have both the 8300HD and the 8300HDC. My father is in Flushing and he also has no new HD channels in his guide [he has 2 8300HDCs]

re: the whole "why does this borough get more HD than that borough" question, let's be honest, TW execs are not sitting around saying, "Hey, let's F**K Manhattan. After all, it's only home to the richest, more famous, most media-connected, and, frankly best-looking people in the five boroughs, not to mention our corporate headquarters, no, let's make sure Woodside and S.I. get all the HD channels first."
Hehe, ok, I'm j/k about that description (well, sort of, it actually is true, of course) but obviously they aren't doing that. It clearly is some sort of technical reason, analog vs. digital bandwith capacity, yadda yadda. [snip].


Manhattan is always tough when it comes to infrastructure upgrades. The density and population makes it difficult. After all, Ma Bell invented T1 signaling because they were faced with digging up Manhattan to add additional twisted pair cabling, or come up with some way of mux'ing the signals. And T1 was born.

Read thru the thread a bit... the bandwidth issue will be clearer...

Once FiOS became available in SI and in parts of Queens - TWC started to clear out analog service.

1 analog channel = 2-3 HD channels....

everyone else is still full on the analog channels (which you don't even see if you are using a cable box... yet you are still being sent them)

True, but didn't they dump a handful of analog channels last year in NYC...enough to add at least 10 HD channels. And what did we get???

I dont know why its so hard to give Brooklyn NY1 HD...why does it have to be woodside only

wth!?!?!?
grrrrr

and I want SPEED HD and SpikeTV HD(didnt Spike say they were going HD this year?)

OK... already she sounds like she doesn't know what she's talking about... since the "Analog-Digital Conversion" has nothing to do with cable...

And TWC would not just drop analog service without an announcement... Lots and Lots of people are still on analog service....

If it could be true... it would be great news.... but of course....

My guess is that she meant they were switching to Switched Digital Video.(and I hadn't thought about this until just now) It's also possible that the person who called didn't quite understand what she was trying to say. Here is some info from wiki about SDV :Switched Video, also called Switched Digital Video or SDV, is a telecommunications industry term for a network scheme for distributing digital video via a cable with limited capacity. Switched video sends the digital video in a more efficient manner so that additional uses may be made of the freed up bandwidth. The scheme applies to digital video distribution both on typical cable TV systems using QAM channels, or on IPTV systems. Users of analog video transmitted on the cable are unaffected. For more info on the subject visithttp://en.wikipedia.org/wiki/Switched_video


edit: Still, you would think we would have gotten some kind of notification about something this major. Not to mention the customer service reps would know more about it. I called 2 times last week and once today. I got different answers all 3 times, and those were ALL different from what I had reported from another user in the earlier post about the switch on Thursday. I guess only time will tell. I'm not going to call them anymore. If anyone else feels the need to do so, please do.

True, but didn't they dump a handful of analog channels last year in NYC...enough to add at least 10 HD channels. And what did we get???

could be used for internet/phone service.... but i can't tell you for sure - since i'm not too familiar on the detailed info on how those services work...

My guess is that she meant they were switching to Switched Digital Video.(and I hadn't thought about this until just now) It's also possible that the person who called didn't quite understand what she was trying to say. Here is some info from wiki about SDV :Switched Video, also called Switched Digital Video or SDV, is a telecommunications industry term for a network scheme for distributing digital video via a cable with limited capacity. Switched video sends the digital video in a more efficient manner so that additional uses may be made of the freed up bandwidth. The scheme applies to digital video distribution both on typical cable TV systems using QAM channels, or on IPTV systems. Users of analog video transmitted on the cable are unaffected. For more info on the subject visithttp://en.wikipedia.org/wiki/Switched_video

It's not SDV

I heard TWC sent letters out to all Queens and Brooklyn customers with analog boxes that their boxes would stop working on 2/29/2008. The should make arrangements with TWC and get a digital box to resume service. I'm in Bayside,Queens and I still don't have the new HD channels showing up in the guide. I have both the 8300HD and the 8300HDC. My father is in Flushing and he also has no new HD channels in his guide [he has 2 8300HDCs]

I hope it's true. I live in Downtown Brooklyn and so far the new HD channels are not showing up on the passport guide of my 3250HD.

Question- if the analogs are dropped in Bklyn & Queens, couldn't TW add more HD channels like Scifi HD, Animal Planet HD, etc. ? I know they already have the right to carry them. Come on, I want to see Battlestar Galactica in HD when the final season arrives in April.

It's not SDV

I'm not saying that it is for sure, but it was just a thought that I had. Not to mention that Time Warner has already done this in Austin(just to name one). In an interview with Melinda Witmer, Time Warner's senior vice president and chief programming officer, she said this. "We will be rolling out Switched Digital Video (a new transmission technology) by the end of the year and that will allow us to offer a lot more channels. So to see the DIRECTV ads that tell consumers that they will have three times the number of channels as cable is not a factual statement...Competition is one thing but Time Warner was not prepared to accept that. I'm 100 percent confident that we will have as compelling a HD lineup as DIRECTV." Again, I'm not saying that this is what is happening in Brooklyn/Queens, it was just a thought.

I'm not saying that it is for sure, but it was just a thought that I had. Not to mention that Time Warner has already done this in Austin. In an interview with Melinda Witmer, Time Warner's senior vice president and chief programming officer, she said this. "We will be rolling out Switched Digital Video (a new transmission technology) by the end of the year and that will allow us to offer a lot more channels. So to see the DIRECTV ads that tell consumers that they will have three times the number of channels as cable is not a factual statement...Competition is one thing but Time Warner was not prepared to accept that. I'm 100 percent confident that we will have as compelling a HD lineup as DIRECTV." Again, I'm not saying that this is what is happening in Brooklyn/Queens, it was just a thought.

SDV news is kept somewhat thoroughly in the national TWC thread... and there's been no news at all for SDV in NYC... and its not needed either... dropping analog service is the key (and it seems to be happening.... slowly)

I dont know why its so hard to give Brooklyn NY1 HD...why does it have to be woodside only

wth!?!?!?
grrrrr

and I want SPEED HD and SpikeTV HD(didnt Spike say they were going HD this year?)

I did see an ad for Spike HD this weekend if that helps.

SDV news is kept somewhat thoroughly in the national TWC thread... and there's been no news at all for SDV in NYC... and its not needed either... dropping analog service is the key (and it seems to be happening.... slowly)

That's what ticks me off about this whole thing. People are seeing these new channels(with no picture) and there hasn't been ANY news on Time Warner's site. Not to mention that the the service reps don't know anything about it.(or at least most of them, and even the ones who have info can't actually confirm it.) It just sucks that we the customer are left to fend for our selves and to only speculate on what is happening. Let's just hope that this ISN'T a fluke and that we might actually see new channels soon.

edit:I agree though Berk, it would be pretty crazy on TWC's part to launch SDV with no announcement.

I heard TWC sent letters out to all Queens and Brooklyn customers with analog boxes that their boxes would stop working on 2/29/2008. The should make arrangements with TWC and get a digital box to resume service. I'm in Bayside,Queens and I still don't have the new HD channels showing up in the guide. I have both the 8300HD and the 8300HDC. My father is in Flushing and he also has no new HD channels in his guide [he has 2 8300HDCs]

I thought I remembered reading something like that as well. Do you remember where you heard this from? Would they even bother sending the letter to customers who already have the proper equipment? I would assume it would be something that would show up on a cable bill, but there's nothing on mine. Anyway, I think I'm probably getting way too worked up over this. I'm fairly new to Brooklyn and Time Warner, maybe I just need to live with what I've got.

I thought I remembered reading something like that as well. Do you remember where you heard this from? Would they even bother sending the letter to customers who already have the proper equipment? I would assume it would be something that would show up on a cable bill, but there's nothing on mine. Anyway, I think I'm probably getting way too worked up over this. I'm fairly new to Brooklyn and Time Warner, maybe I just need to live with what I've got.

It probably would only be sent to people paying for analog service... if you are here... you probably aren't one of them...

What boxes are available for TW Queens? I have the Samsung box and seem to be having a problem with the HDMI output into the Vizio's HDMI input. It could be the box, the cable, or the Vizio. I figure the next step is to try a different box so I'm going to Queens Center today to trade it in.

I might try a DVR box just to give that a try.

What boxes are available for TW Queens? I have the Samsung box and seem to be having a problem with the HDMI output into the Vizio's HDMI input. It could be the box, the cable, or the Vizio. I figure the next step is to try a different box so I'm going to Queens Center today to trade it in.

I might try a DVR box just to give that a try.

The SA 8300HDC DVR is currently being issued to Queens customers. I am not sure what model non DVR HD box is being issued though.

I got the SA4250HDC last week to replace my old Pioneer.

What boxes are available for TW Queens? I have the Samsung box and seem to be having a problem with the HDMI output into the Vizio's HDMI input. It could be the box, the cable, or the Vizio. I figure the next step is to try a different box so I'm going to Queens Center today to trade it in.

I might try a DVR box just to give that a try.

Id like to know the same thing. Im tired of the mystro software on the samsung. Does the SA4250 have passport on it? Thanks.

I hate going to Queens Center. I've been there twice to exchange boxes because they always bring me the oldest piece of junk they have when they come to repair something.

But the SA4250HDC runs the Mystro Software. They might have something in the back that still runs Passport, but unlikely.

What exactly is the problem with the Mystro software on the non-DVR boxes? I heard a lot of complaints about it on the DVR boxes. So far, it isn't in a room with a HDMI capable TV, but it seems to do well enough for basic tuning. It is certainly an improvement over the old Pioneer. But that isn't saying much.

Id like to know the same thing. Im tired of the mystro software on the samsung. Does the SA4250 have passport on it? Thanks.

The SA4250HDC should have Navigator on it which is not highly favored by the forum community here.

I hate going to Queens Center. I've been there twice to exchange boxes because they always bring me the oldest piece of junk they have when they come to repair something.

But the SA4250HDC runs the Mystro Software. They might have something in the back that still runs Passport, but unlikely.

What exactly is the problem with the Mystro software on the non-DVR boxes? I heard a lot of complaints about it on the DVR boxes. So far, it isn't in a room with a HDMI capable TV, but it seems to do well enough for basic tuning. It is certainly an improvement over the old Pioneer. But that isn't saying much.

Probably the biggest issue with it is the lack of support for changing output formats for an HDMI hookup. You are stuck viewing channels at default settings. I for example cannot turn off 480i and keep the rest of the output formats from the box.

Other members have different issues, but I honestly have not had any other issues with my box outside of the HDMI issues.

I hope analog is not fully gone. I use it with the built in PIP on my Vizio to tune in a box with the Weather Channel or news while I'm watching something else. The Vizio has a digital tuner, but I don't want to write them a letter requesting they decrypt all the 24 hour news stations and such on QAM just so I can use my PIP.

Why the FCC can force cable companies to cable cards, but can't provide some incentive for manufacturers to actually build reasonably priced TVs with them in them is beyond me.

I hate going to Queens Center. I've been there twice to exchange boxes because they always bring me the oldest piece of junk they have when they come to repair something.

But the SA4250HDC runs the Mystro Software. They might have something in the back that still runs Passport, but unlikely.

What exactly is the problem with the Mystro software on the non-DVR boxes? I heard a lot of complaints about it on the DVR boxes. So far, it isn't in a room with a HDMI capable TV, but it seems to do well enough for basic tuning. It is certainly an improvement over the old Pioneer. But that isn't saying much.

One of the main reasons I dislike Mystro is not being able to see what is on another channel without actually going to it. For example on the passport if I am watching 704 and want to see whats on 728 I press Info twice and then enter 728 and Ill be able to see (in the info bar) what is on 728 without having to switch from 704. On the mystro I cannot do that it switches right to 728 even after pressing Info twice. Anyone know if that can be done on Mystro?

Is anyone else having internet problems with RoadRunner? For the last couple of days, I have not been seeing anything above 150 kb/s on downloads. I tried rebooting the modem and the router but no change.

yes, I have been having problem with roadrunner also. seems really slow.

yes, I have been having problem with roadrunner also. seems really slow.

Ditto here in Queens. Seems like it is defintiley worse at peak hours (6-midnight). This morning I was back over 7500k d/l - which although isn't as fast as it once was, is acceptable. Last 2 nights I was around 550k.

Read thru the thread a bit... the bandwidth issue will be clearer...

Once FiOS became available in SI and in parts of Queens - TWC started to clear out analog service.

1 analog channel = 2-3 HD channels....

everyone else is still full on the analog channels (which you don't even see if you are using a cable box... yet you are still being sent them)

I seem to recall that CWC (crime warner cable) shut down all 4 premium's analog channels, that should mean bandwidth for up to a dozen HD channels. I think we got 2 at the very end of 2007 (one of which was NatGeo HD and I AM VERY happy about that)...

Be patient.:) I’m not one to defend TW but it is a great sign that more of us have these channels listed in the guide. ;) I’m hoping to see them when I’m back in town-- that’s when I’ll be bitchng and moaning about where they are if they aren’t on yet.:D

Oh the horror, the horror (in my best Brando voice). How about the Manhattanites who won't get all those additional channels (even though we pay for them at a higher rate than those who DO get them) until 09 or 2010. And only then if Verizon gets a franchise agreement and starts wiring buildings where their execs do NOT live.

re: the whole "why does this borough get more HD than that borough" question, let's be honest, TW execs are not sitting around saying, "Hey, let's F**K Manhattan. After all, it's only home to the richest, more famous, most media-connected, and, frankly best-looking people in the five boroughs, not to mention our corporate headquarters, no, let's make sure Woodside and S.I. get all the HD channels first."
Hehe, ok, I'm j/k about that description (well, sort of, it actually is true, of course) but obviously they aren't doing that. It clearly is some sort of technical reason, analog vs. digital bandwith capacity, yadda yadda.
But my question is: why don't they just say - the hell with it, here's notice: we're turning off all the analog channels in Manhattan on - pick a date, five months from now to give everyone adequate time - and say, boom, that's it, come August 1, no more analog. If you don't have digital, too bad.
Of course, I doubt they are doing this out of the goodness of their hearts and being worried about some 84-year-old babushka who only wants her basic cable and would be confused about upgrading, there's a legal reason - but, jeez, enough already for christsakes.
This is the media capital of the world, not Chicago, not San Antonio, and not freakin' Queens.
If they are just waiting until the last possible moment when FIOS is finally allowed in Manhattan and the city is wired (and my building is being wired by Verizon as we speak), then TW better get its act together and do something before that, because they will have no customer goodwill left when that glorious day is finally here.

Well, for one thing, I bet pretty much everyone in the outer boroughs are secretly jumping for joy they are getting SOMETHING the snobby Manhattanites don't get, and honestly I am kinda happy for them, even though I'd never live outside Manhattan.

In point of fact, they DID sit around and say "Let's see how we can frak the folks in Manhattan." BUT, it wasn't out of spite, it was simply greed. They CAN screw us because they CAN GET AWAY WITH IT. And they seem to actually own the PSC/DOITT that are supposed to be watching out for us citizens (or else how could they make us pay more for less?).

SDV news is kept somewhat thoroughly in the national TWC thread... and there's been no news at all for SDV in NYC... and its not needed either... dropping analog service is the key (and it seems to be happening.... slowly)

The thing that REALLY gets my goat is that they knew ALL about this... over 10 YEARS ago! They SAID (and I'm talking about a intelligent conversation I and with a CSR who actually seemed to know what she was talking about) they had a plan to gradually replace all the analog boxes... that part of the "push" was to drop key analog channels to goose those who didn't want to call to swap boxes. If they HAD gone with their own plan, none of this would be an issue today.

In case you're wondering, even way back then they DID have big incentives available. Off the top of my head... switch to digital box and you get 7 HBO channels instead of one, PLUS HBO OnDemand. Switch to a digital box and get 40 some odd all digital music channels. Switch to digital and get a host of new channels, like TCM, and others that were part of the standard package.

One of the main reasons I dislike Mystro is not being able to see what is on another channel without actually going to it. For example on the passport if I am watching 704 and want to see whats on 728 I press Info twice and then enter 728 and Ill be able to see (in the info bar) what is on 728 without having to switch from 704. On the mystro I cannot do that it switches right to 728 even after pressing Info twice. Anyone know if that can be done on Mystro?

Press the guide button... you keep seeing/hearing current channel in the top right corner, while accessing the schedules for all channels.

10 years ago digital cable was no where near what it is today. TCI at the time was one of the pioneers in digital cable. 256QAM modulation was unheard of. Low end converters with telephone return path were $500+ and twice the size of what they are now. DIgital Headend gear was pricey and not as many programmers were transmitting their programming in MPEG2 meaning analog channels had to be converted to digital by the cable companies. This is why TCI created HITS (Headend in the Sky) to lower the cost of launching digital

Riverside Guy why don't you tell "Crime" Warner cable what they should do now to prepare whats coming 10 years from now since the past can't be changed and you seem to know everything.



The thing that REALLY gets my goat is that they knew ALL about this... over 10 YEARS ago! They SAID (and I'm talking about a intelligent conversation I and with a CSR who actually seemed to know what she was talking about) they had a plan to gradually replace all the analog boxes... that part of the "push" was to drop key analog channels to goose those who didn't want to call to swap boxes. If they HAD gone with their own plan, none of this would be an issue today.

In case you're wondering, even way back then they DID have big incentives available. Off the top of my head... switch to digital box and you get 7 HBO channels instead of one, PLUS HBO OnDemand. Switch to a digital box and get 40 some odd all digital music channels. Switch to digital and get a host of new channels, like TCM, and others that were part of the standard package.

for almost any business competition will dictate price and product offering. it's not about who can we screw.

staten island and queens will be battleground for twc & fios as long island is battleground for cv & fios



Well, for one thing, I bet pretty much everyone in the outer boroughs are secretly jumping for joy they are getting SOMETHING the snobby Manhattanites don't get, and honestly I am kinda happy for them, even though I'd never live outside Manhattan.

In point of fact, they DID sit around and say "Let's see how we can frak the folks in Manhattan." BUT, it wasn't out of spite, it was simply greed. They CAN screw us because they CAN GET AWAY WITH IT. And they seem to actually own the PSC/DOITT that are supposed to be watching out for us citizens (or else how could they make us pay more for less?).

TWCINSIDER, when can Manhattan at least get the current 10 HD channels now in SI & woodside?
Spring, Summer, Fall 2008, 2009?

for almost any business competition will dictate price and product offering. it's not about who can we screw.

staten island and queens will be battleground for twc & fios as long island is battleground for cv & fios

cv has voom. we have lifetime movies. and let's not forget the looming bandwidth caps. I feel like I am back in 1991 and Compuserve is limiting the number of hours I can spend online!!!!

With all this talk about how SI has better channel line up, my house must be the only one on my block without dish antennas on the roof. I wonder if people who switch to Dish or DirecTV from TWC ever come back to this thread... Wonder if they countemplate going back.

The new channels, 710, 720, 740, 746, 764, etc are no longer on my channel lineup as of a few minutes ago.

The new channels, 710, 720, 740, 746, 764, etc are no longer on my channel lineup as of a few minutes ago.

Yep. Me too. I'd call and complain, but how do you complain about channels you never actually had?

Can we sue Time Warner for alienation of affection?

TWCINSIDER, when can Manhattan at least get the current 10 HD channels now in SI & woodside?
Spring, Summer, Fall 2008, 2009?

TWCINSIDER has been wrong about lineup issues in the past. Apparently, management holds these policies very close and he's not very high up on the totem pole.

A_C

I happen to think that the HDMI issue is a major issue.

This breaks the chain for seamless audio and video switching along with standards that have been set by every other piece of electronic equipment connected to the cable box.

Until this is done everyone is dumbing down equipment, signals and features based on Time Warner Cables lack of internal controls and those of their vendors. SA makes a fortune off of TWC and to have boxes loaded with such poor software and HDMI ports that don't work right is NUTS.

The freezing of boxes, reboots, software conflicts and hardware issues are enough to make anyone wonder how they get consumers to stay with them.

As others get into their markets that will lose market share to those who will try a service just to see if it's better. Some will stay away others will come back but TWC will lose a large customer base from an MSO perspective.

Like most out there I pay $150.00 a month for limited HD, poor audio and equipment that does not work the way it should.

I welcome a chance to look to another hard-wired provider of my TV signal AS SOON AS it is available in my building in Manhattan.




Probably the biggest issue with it is the lack of support for changing output formats for an HDMI hookup. You are stuck viewing channels at default settings. I for example cannot turn off 480i and keep the rest of the output formats from the box.

Other members have different issues, but I honestly have not had any other issues with my box outside of the HDMI issues.

I seem to recall that CWC (crime warner cable) shut down all 4 premium's analog channels, that should mean bandwidth for up to a dozen HD channels. I think we got 2 at the very end of 2007 (one of which was NatGeo HD and I AM VERY happy about that)...
Shutdown, yes, but I'm not sure if they were actually removed from the analog cable broadcast or not yet.

They need to get their butts in gear and get the ball rolling to shut down the rest of the analog channels in Manhattan!

Shutdown, yes, but I'm not sure if they were actually removed from the analog cable broadcast or not yet.

They need to get their butts in gear and get the ball rolling to shut down the rest of the analog channels in Manhattan!

Anyone with an analog box should be forced to switch to digital already.... no reason why that hasn't happened... (EDIT - obviously there are reasons... cable boxes cost money - and they need to up their supply... but you'd think by know they'd have enough SD boxes in inventory - with people making the switch to HD)

Then they can eliminate all of the scrambled analog channels.... that'll be more than enough for now.

Didn't see this (http://www.engadgethd.com/2008/02/29/fsn-new-york-becoming-msg-plus-hd-more-hd-coming-to-staten-isla/) mentioned here yet...
Fox Sports Net New York is set to become MSG Plus in mid-March. As expected, FSN NY HD will also become MSG Plus HD, but channel slots aren't expected to change. Around the same time, YES HD in Manhattan, Brooklyn, Queens and Staten Island will be relocating from channel 730 to 753, while NY1 HD gets added to the Time Warner Cable lineup in Woodside and Staten Island (only, unfortunately) on slot 701. For subscribers on Staten Island, you can also look forward to seeing Discovery HD (766), Animal Planet HD (786), TLC HD (752) and Science Channel HD (755). Needless to say, Manhattan gets the proverbial shaft yet again, but we'll keep you posted if things change.(Emphasis mine)

Discovery HD has been on my personal HD wishlist for a while now. Combined with Science HD and NGC HD, I think my HD nonfiction entertainment needs are just about covered.

changes are made/planned constantly. then there are changes to the changes. i don't recall giving bad information but if i did please point out the post. i did post recently that bloomberg ch30 would not be on analog shortly before it was announced on the website. high up or not, i've posted for the most part accurate info.


TWCINSIDER has been wrong about lineup issues in the past. Apparently, management holds these policies very close and he's not very high up on the totem pole.

A_C

Fox Sports Net New York is set to become MSG Plus in mid-March. As expected, FSN NY HD will also become MSG Plus HD, but channel slots aren't expected to change. Around the same time, YES HD in Manhattan, Brooklyn, Queens and Staten Island will be relocating from channel 730 to 753, while NY1 HD gets added to the Time Warner Cable lineup in Woodside and Staten Island (only, unfortunately) on slot 701. For subscribers on Staten Island, you can also look forward to seeing Discovery HD (766), Animal Planet HD (786), TLC HD (752) and Science Channel HD (755). Needless to say, Manhattan gets the proverbial shaft yet again, but we'll keep you posted if things change.

My, oh, my.
wow.
5 more HD channels not coming to Manhattan for a new total of 15 we don't get.

It's Friday, 2/29, and I see no removal of analog channels nor adding of new channels.

Happy Leap Year, everyone.

Shutdown, yes, but I'm not sure if they were actually removed from the analog cable broadcast or not yet.

They need to get their butts in gear and get the ball rolling to shut down the rest of the analog channels in Manhattan!

yes! but as in previous posts there are many holdouts that are beyond TW's control. some are residential but most are commercial customers ranging from your local pizza shop to hotels that cherry pick channels using anlog boxes to financial institutions with 50 analog boxes and 20 year old wiring that cannot be upgraded. most of these are in s.manhattan. analog elimination will be in this order by area:

si and western queens (complete)
southeast queens (quics)
northeast queens/west bklyn (bq)
n.manhattan (former paragon)
s.manhattan

yes! but as in previous posts there are many holdouts that are beyond TW's control. some are residential but most are commercial customers ranging from your local pizza shop to hotels that cherry pick channels using anlog boxes to financial institutions with 50 analog boxes and 20 year old wiring that cannot be upgraded. most of these are in s.manhattan. analog elimination will be in this order by area:

si and western queens (complete)
southeast queens (quics)
northeast queens/west bklyn (bq)
n.manhattan (former paragon)
s.manhattan

but when????

I dont understand why a handfull of analog channels can't be removed. i'm not asking TWC to remove all the analog channels now.
just enough to get these channels on

yes! but as in previous posts there are many holdouts that are beyond TW's control. some are residential but most are commercial customers ranging from your local pizza shop to hotels that cherry pick channels using anlog boxes to financial institutions with 50 analog boxes and 20 year old wiring that cannot be upgraded. most of these are in s.manhattan. analog elimination will be in this order by area:

si and western queens (complete)
southeast queens (quics)
northeast queens/west bklyn (bq)
n.manhattan (former paragon)
s.manhattan
For such large commercial customers, can't TWC do something similar to what Verizon is doing; transmit everything digitally, then install specialized DA converters at the customer's premises to handle their analog boxes?

changes are made/planned constantly. then there are changes to the changes. i don't recall giving bad information but if i did please point out the post. i did post recently that bloomberg ch30 would not be on analog shortly before it was announced on the website. high up or not, i've posted for the most part accurate info.

For starters:
http://www.avsforum.com/avs-vb/showthread.php?p=12011931#post12011931

What is this bull-@#$% about "not releasing the equipment"? I tried to add another HD DVR to my account and felt more then capable of hooking it up myself as my house is already wired.

According to the customer service a technician has to come out for a fee of $30.00. :mad:

Why is DirecTV capable of shipping boxes to their customers? I have now had it with TWC.

What is this bull-@#$% about "not releasing the equipment"? I tried to add another HD DVR to my account and felt more then capable of hooking it up myself as my house is already wired.

According to the customer service a technician has to come out for a fee of $30.00. :mad:

Why is DirecTV capable of shipping boxes to their customers? I have now had it with TWC.

I was in the same boat. I went to TW to pick up another box, and they wouldn't give it to me. They told me "I need a technician to hook it up". I didn't even want a 2nd DVR, just a 2nd HD box. :mad:

I called yesterday to cancel my phone service. I was paying $129 for the triple play package. The woman told me if I cancelled, it would go down to $102, but she could give me the promotional rate of $99 for the triple play package for one year if I wanted. With no obligation after the year. So $102 without phone or $99 with phone. Time Warner is one crazy company. Give it a try.

They want you to buy their home phone service and internet, and don't make it cost effective if you want less than all three. My point was made during my last outage.

TWC: "Ask me how I can save you money on home phone service with our Triple Play."
Me: "If I had phone service with you, how would I be calling you now to tell you my service is out?"

I may be old fashioned, but my loss of home phone service with old-fashioned copper wiring has only been when aforementioned wiring degraded and needed replacement.

They want you to buy their home phone service and internet, and don't make it cost effective if you want less than all three. My point was made during my last outage.

TWC: "Ask me how I can save you money on home phone service with our Triple Play."
Me: "If I had phone service with you, how would I be calling you now to tell you my service is out?"

I may be old fashioned, but my loss of home phone service with old-fashioned copper wiring has only been when aforementioned wiring degraded and needed replacement.

Not sure what your point is. You'd rather pay $3 more a month not to have the phone service? As poor quality as it is, it's not worth it to pay money NOT to have it.

More that I hate the Triple Play idea. That you can't get any consideration for being a loyal customer merely having cable from them. They are Time Warner Cable.

All these Service Contracts people complain about not being offered in all boros...I'm in Queens, and my loyalty as a long-time customer is not rewarded at all if I'm willing to commit.

Just moved into lower Manhattan. Ordered cable and HDTV service through TW. They wouldn't install the HD because I didn't have a TV yet. I just bought two new HDTV's. without the HD Cable box, what will I be able to watch in HD? I've already scheduled for installation 2 HD boxes, but if the smaller tv can get the OTA channels in the clear, I won't need the box. Sorry if this has been discussed before, but I couldn't find any info.
TIA

If you have a television with a digital tuner, it will pick up local broadcast stations, which Time Warner doesn't encrypt, and a few random other ones.

Same with an analog tuner, but that won't be for much longer...although they are required, I gathered, to keep broadcast analog on the line till 2012.

Just moved into lower Manhattan. Ordered cable and HDTV service through TW. They wouldn't install the HD because I didn't have a TV yet. I just bought two new HDTV's. without the HD Cable box, what will I be able to watch in HD? I've already scheduled for installation 2 HD boxes, but if the smaller tv can get the OTA channels in the clear, I won't need the box. Sorry if this has been discussed before, but I couldn't find any info.
TIA

If your HDTV has a built-in QAM tuner (most do at this point) - then you'll get the locals in HD, along with TNTHD - without a box.

You'll also be able to get the regular analog channels 'for now' (not much more beyond those your getting in HD)

It's been discussed before... but I'm sure this thread has become impossible to search thru..

I was in the same boat. I went to TW to pick up another box, and they wouldn't give it to me. They told me "I need a technician to hook it up". I didn't even want a 2nd DVR, just a 2nd HD box. :mad:
That's weird, at my local TWC office, they'll give me whichever box I need.

TWC: "Ask me how I can save you money on home phone service with our Triple Play."
Me: "If I had phone service with you, how would I be calling you now to tell you my service is out?"


Cell phone?:confused:

Hey just cancelled my TWC account and ordered Direct TV with Verizon DSL deal, goodbye and good rittens TWC you %#@&* %&@# big you know what. Check the FCC fact sheet (http://www.fcc.gov/mb/facts/otard.html) if u want DTV installed in ur Apt. and building. Know the facts. Dont let TWC rip you off of your hard earned money. Take a stand now.

You answered your own question... FiOS availability is 1 big reason for the increased # of HD channels in SI and Woodside Queens. (The other is bandwidth availability - but that is tied to reason #1)

As I write, the upper molding in my hallway that hides TW cabling is getting torn up. Asked one of the laborers if he was making room for FIOS. He acknowledged they were but had no timeframe for service.

Major NYC landlord, 34 year old 1200 unit complex that was wired for Sterling-Manhattan (TWC) at the outset. Chambers Street vicinity.

I CAN copy shows off the DVR? I just spoke to TW and according to the guy I spoke to, I can copy shows off the DVR onto my computer. He said the instructions were on channel 100. I thought that this couldn't be done but I'm at work and can't check it out. It's a SA box but I don't know the model; I just got it last week. I asked at the time and was told that I couldn't copy off of the DVR box.

Today's guy said that the only limitation was on-demand programming.

True? False?

The new box does have its quirks though. Sometimes it just decides to switch to 480 for HD channels and I need to flick around to a few HD channels before it fixes itself. And if I go to Settings, it has about a 25% chance of keeping the picture in the upper right hand corner after exiting settings. A great postcard view. Still, if I can copy shows off it, then it's a keeper.

That's weird, at my local TWC office, they'll give me whichever box I need.

I have had no issues swapping boxes such as a standard box for a HD DVR when I've replaced TV's but I think they will not give you a box for a new additional outlet, they want a tech onsite to run cable or bless the current installed wire. .

I have had no issues swapping boxes such as a standard box for a HD DVR when I've replaced TV's but I think they will not give you a box for a new additional outlet, they want a tech onsite to run cable or bless the current installed wire. .

Here's a thought. If I was smart enough to find their office, I think I can find my way back and return the box if it does not work.


In any case, when I plug in that wire into my SD tv I get the analog channels, so I am 99.99% confident that the box will work and I can install it myself.

I was in the same boat. I went to TW to pick up another box, and they wouldn't give it to me. They told me "I need a technician to hook it up". I didn't even want a 2nd DVR, just a 2nd HD box. :mad:
If you never had a second box, they need to send their tech out to install the wiring for you. Comcast does the same thing in PA (comfirmed with my brother-in-law).

If you never had a second box, they need to send their tech out to install the wiring for you. Comcast does the same thing in PA (comfirmed with my brother-in-law).

I don't need anything wired. My whole house is wired. I'm only using one HD box though.

That's weird, at my local TWC office, they'll give me whichever box I need.

They'll give me "a" box. They gave me my first one. They won't give me a 2nd one without a service call.

Is any one getting a cable card upgrade. Im getting one now? Any one else? Its at 96%

Hi all, I currently have TWC TV (non-HD) + internet + a phone line. I think its a TWC package. I can't get Verizon Fios at my area where I live. Does TWC have a HDTV program that comes with the internet and phone line? how much is it? Thanks.

Hi all, I currently have TWC TV (non-HD) + internet + a phone line. I think its a TWC package. I can't get Verizon Fios at my area where I live. Does TWC have a HDTV program that comes with the internet and phone line? how much is it? Thanks.

http://www.timewarnercable.com

Hi all, I currently have TWC TV (non-HD) + internet + a phone line. I think its a TWC package. I can't get Verizon Fios at my area where I live. Does TWC have a HDTV program that comes with the internet and phone line? how much is it? Thanks.

adding HD is 'free' (only extra cost is for a small group of channels - HDNet, HDNetMovies, and MOJOHD)

All you need is to get your box replaced (along with a new HDTV... and the right cables, which they are supposed to provide with the box)

Package cost would be the same.

HD VOD atop list of changes coming to TWC New York / New Jersey
Posted Mar 4th 2008 6:51AM by Darren Murph
Filed under: Industry, Cable, New content

"Just days after we learned of a few channel transformations coming up in the TWC New York / New Jersey markets, along comes word that quite a few other alterations are in the pipeline. For starters, HD VOD is slated to launch on May 15th in Staten Island (which currently has an "all digital" system), and other markets (Brooklyn / Queens, Manhattan, Hudson Valley and New Jersey) should receive the service before the end of Q3 2008. Additionally, Start Over and Quick Clips will reportedly be coming to all of the aforementioned systems on July 1st, but a soft launch is apt to sneak in a month prior. Still not enough? No worries -- Time Warner will also be busting out a new service dubbed Virtual Video Store, which will supposedly offer up a library of older movies for rent at just $1.99 apiece. Now, let's see if TWC delivers, shall we?"



http://www.engadgethd.com/2008/03/04/hd-vod-atop-list-of-changes-coming-to-twc-new-york-new-jersey/

Here's a thought. If I was smart enough to find their office, I think I can find my way back and return the box if it does not work.


In any case, when I plug in that wire into my SD tv I get the analog channels, so I am 99.99% confident that the box will work and I can install it myself.

Here is another thought

When I purchased my home, TWC was already in the house. I called them to get service and was told that they need to send a tech over. I told them I could screw the cable in to the box but they insisted. When the tech arrived, he determined he needed to rewire the house and the feed from the pole. The old cable was out of spec.

sometimes they have reasons..

HD VOD atop list of changes coming to TWC New York / New Jersey
Posted Mar 4th 2008 6:51AM by Darren Murph
Filed under: Industry, Cable, New content

"Just days after we learned of a few channel transformations coming up in the TWC New York / New Jersey markets, along comes word that quite a few other alterations are in the pipeline. For starters, HD VOD is slated to launch on May 15th in Staten Island (which currently has an "all digital" system), and other markets (Brooklyn / Queens, Manhattan, Hudson Valley and New Jersey) should receive the service before the end of Q3 2008. Additionally, Start Over and Quick Clips will reportedly be coming to all of the aforementioned systems on July 1st, but a soft launch is apt to sneak in a month prior. Still not enough? No worries -- Time Warner will also be busting out a new service dubbed Virtual Video Store, which will supposedly offer up a library of older movies for rent at just $1.99 apiece. Now, let's see if TWC delivers, shall we?"



http://www.engadgethd.com/2008/03/04/hd-vod-atop-list-of-changes-coming-to-twc-new-york-new-jersey/

Most if not all of these "system upgrades" upgrade TWC ability to charge its customers more for these services and provide addition revenue for TWC. The only thing I want are more HD channels which is not mentioned at all.

Start Over & Quick Clips -- I'm wondering if those require Navigator????? Maybe we have a date that they're going to stuff it onto our older 8300HDs?

Additionally, Start Over and Quick Clips will reportedly be coming to all of the aforementioned systems on July 1st, but a soft launch is apt to sneak in a month prior.