TWCINSIDER, when can Manhattan at least get the current 10 HD channels now in SI & woodside?
Spring, Summer, Fall 2008, 2009?

Does the "10" you mention include NY1HD? My recollection is that it must as I recall the lineup having nine more. The 10 will soon be 11 as I just read a HD VOD service will start shortly... but only in Woodside/SI.

As for when... I'd say by the end of 2010. Or when Verizon has most of their fiber run in Manhattan, which may very well spill into 2010.

Factor in how long Crime Warner can lobby against Verizon getting a franchise to deliver TV services.

Start Over & Quick Clips -- I'm wondering if those require Navigator????? Maybe we have a date that they're going to stuff it onto our older 8300HDs?

yes it does. So you either have to upgrade your box or TWC will push the new mystro software onto all boxes at that time.

but when????

I dont understand why a handfull of analog channels can't be removed. i'm not asking TWC to remove all the analog channels now.
just enough to get these channels on

What about the 4 analogs that were shut down in Manhattan 6 months ago? We got nothing out of that... and why should we? It's not like we can get OTA or hook up a dish to satellite... well, there ARE some who can, I figure maybe a few thousand homes at best. The other 800,000 homes are stuck.. and will stay that way until we can actually GET FiOS TV.

yes it does. So you either have to upgrade your box or TWC will push the new mystro software onto all boxes at that time.

The big questions are:

1) Will they actually announce a date when they will push it to the HD boxes?

2) Or will they do it without warning potentially erasing thousands and thousands of hours of already recorded content?

Has anyone tried or does anyone use a Tivo HD box on time warner? Are there any downsides to going this route besides the $300 cost of the box? I have and 8300 HDC and it is awful. The passport software was so much better as far as options and stability.

What about the 4 analogs that were shut down in Manhattan 6 months ago? We got nothing out of that... and why should we? It's not like we can get OTA or hook up a dish to satellite... well, there ARE some who can, I figure maybe a few thousand homes at best. The other 800,000 homes are stuck.. and will stay that way until we can actually GET FiOS TV.

Channels may have been used for internet service... they did introduce the premium level 15 and 20mbit/sec packages not long ago... (at least i think it wasn't too long ago)

There are other services running on the cable line other than TV....

any prayer for Speed HD on TWC Staten island??

any prayer for Speed HD on TWC Staten island??

I think we sooner will get NASCAR track on Staten Island before we get a new HD channel on TWC.

Isn't that the ultimate form of HD? :D

any prayer for Speed HD on TWC Staten island??

about the same chances of a NASCAR building a track in S.I.

so far it is not known if TWC has the rights to Speed-HD.

Here is the latest update:
http://www.avsforum.com/avs-vb/showthread.php?t=652328

I think we sooner will get NASCAR track on Staten Island before we get a new HD channel on TWC.

Isn't that the ultimate form of HD? :D


wow, u beat me with the same joke.

wow, u beat me with the same joke.

Alas, this is laughter through tears...

Woot is selling a Tivo. I'm not thrilled with the 8300HDC box that I just got. Can this Tivo replace it? Is it a good idea? Apparently I can save HD broadcasts to my computer using the Tivo.

http://www.woot.com

QUICK! It might sell out at any time.

Woot is selling a Tivo. I'm not thrilled with the 8300HDC box that I just got. Can this Tivo replace it? Is it a good idea? Apparently I can save HD broadcasts to my computer using the Tivo.

http://www.woot.com

QUICK! It might sell out at any time.

You saw this, right? "Refurbished"

You saw this, right? "Refurbished"

Who cares? A refurbed TivoHD @ $180 is way better than the POS boxes that TWC is handing out free.

The big questions are:

1) Will they actually announce a date when they will push it to the HD boxes?

2) Or will they do it without warning potentially erasing thousands and thousands of hours of already recorded content?

Number two of course:rolleyes:

You saw this, right? "Refurbished"

Refurbished doesn't bother me at all. It will work as well as a new box.

But, I just spoke to TW who said that I would need two cards, $1.75 per month for the first, $4.00 for the second. Plus $30.30 to install each one.

That's wrong, isn't it? I read that with M cards you only need one?

Refurbished doesn't bother me at all. It will work as well as a new box.

But, I just spoke to TW who said that I would need two cards, $1.75 per month for the first, $4.00 for the second. Plus $30.30 to install each one.

That's wrong, isn't it? I read that with M cards you only need one?

Wow, $30 to pop in EACH card? WTF? I'm hoping that there needs to be some configuring done to the box that we can't do to justify a $60 install of cards.

You need 2 cards because the Tivo has 2 tuners.

The abovelinked TiVo HD supports M-card, which can handle up to six streams simultaneously. Cable companies are required to give out M-cards where available. If TWC is trying to force you to take two single-stream cards instead, escalate it until they agree to give you an M-card. Get DOITT or the FCC involved if you have to.

The TiVo Series 3 (the older CableCARD TiVo) only supports two single-stream cards, not the M-card.

Wow, $30 to pop in EACH card? WTF? I'm hoping that there needs to be some configuring done to the box that we can't do to justify a $60 install of cards.

You need 2 cards because the Tivo has 2 tuners.

So TiVo can't take an M card (my understanding is an M card is multi-streaming, it can "authorize" for multiple tuners)? Too bad.

NB: My bro from SI has indicated it CAN take an M card (that got in as I was writing the above)... his advice is to be followed.

My only suggestion is that you run the financials carefully. I would amortize the cost of the hardware over 3 years... which is a fairly typical method for such equipment in pretty much any corporation. And watch carefully how your cable company does it's math... they can tend to bury things a bit.

DVR service fees are one thing. One should also consider it in light of any bundling deals... like for me, it's 10 bucks for DVR and 15 for DVR + HDNets/Mojo. HDNet is 100% must for me, but if I drop the DVR service in favor of a TiVo, my cost for HDNets/Mojo goes to 9 bucks, essentially 4 bucks MORE than when I had it as a bundle. Also, they Do charge for a tuning STB, for me that's 8 bucks, but that is buried in the package price.

I'm not 100% sure that if I dropped any STB if it's simply 8 bucks less for the package. They COULD then go a-la carte and you end up spending MORE money that you may think.

I found this link in the national TWC thread. The post contains links to a local discussion concerning TWC navagator STB upgrades occuring now in SD.

http://www.avsforum.com/avs-vb/showthread.php?p=13299226#post13299226

So has anyone used a Tivo on TWC? Honestly the couple of bucks a month here or there difference doesn't bother me. There are plenty of brand new ones on Ebay for $200. I would jump on it in a second if it cuts out all this crap. Yeah it will cost $10 more per month give or take, plus the cost of the hardware, but if it works right, its worth it.

The abovelinked TiVo HD supports M-card, which can handle up to six streams simultaneously. Cable companies are required to give out M-cards where available. If TWC is trying to force you to take two single-stream cards instead, escalate it until they agree to give you an M-card. Get DOITT or the FCC involved if you have to.

The TiVo Series 3 (the older CableCARD TiVo) only supports two single-stream cards, not the M-card.

Apparently the TiVo does allow saving HD content to a computer, and I really dislike the 8300HDC box. Then, in an act of divine intervention, my boss dropped by to tell me that we're getting a raise retroactive to October. So, I ordered the thing. Almost everyone seems to love TiVo. And almost everyone seems to hate the 8300. I can plug the TiVo into my network and have lots of fun with it. Something new to play with.

whats the deal with these new samsung boxes twc is offering?? are they any good?? i think they dont have dvr.. are they better than the 8300??
what is the best dvr box that twc offers??


fiddlyD

So TiVo can't take an M card (my understanding is an M card is multi-streaming, it can "authorize" for multiple tuners)? Too bad.

NB: My bro from SI has indicated it CAN take an M card (that got in as I was writing the above)... his advice is to be followed.

My only suggestion is that you run the financials carefully. I would amortize the cost of the hardware over 3 years... which is a fairly typical method for such equipment in pretty much any corporation. And watch carefully how your cable company does it's math... they can tend to bury things a bit.

DVR service fees are one thing. One should also consider it in light of any bundling deals... like for me, it's 10 bucks for DVR and 15 for DVR + HDNets/Mojo. HDNet is 100% must for me, but if I drop the DVR service in favor of a TiVo, my cost for HDNets/Mojo goes to 9 bucks, essentially 4 bucks MORE than when I had it as a bundle. Also, they Do charge for a tuning STB, for me that's 8 bucks, but that is buried in the package price.

I'm not 100% sure that if I dropped any STB if it's simply 8 bucks less for the package. They COULD then go a-la carte and you end up spending MORE money that you may think.

It's weirder than that, financially. I'm paying $185 for the TiVo, plus $30 to have the card installed - assuming M card, which I am. So I have to pay monthly for the card ($3 or so). I pay the TiVo subscription rate, which is around $9/month for a three year plan. Up front. For all of this, I get to take one DVR box off my monthly bill, which, since it's the second box in the house, is something like $10 a month? And, as you said, I might pay more for the unbundle.

Bottom line, I'm going to pay more. But, it is supposed to be a much better interface and I'm having some weird problems with the SA DVR. TiVo has some features that are useful, such as being able to program it over my network from outside the house. The biggest bonus of all is being able to save HD content to my computer. I've been trying to figure out how to do that, and was ready to spend around $250 for a card from Hauppauge that wouldn't be as good a solution. So, seems like it's worth it to me.

I found this link in the national TWC thread. The post contains links to a local discussion concerning TWC navagator STB upgrades occuring now in SD.

http://www.avsforum.com/avs-vb/showthread.php?p=13299226#post13299226

...and one of the messages in this thread does seem to indicate that their programming WAS preserved after the upgrade:

"We have the 8300HD (Rancho Bernardo) and were updated last night with the new navigator. I didn't get much time to play with it this morning, but all our recorded programs survived. "

...keeping fingers crossed! :eek:

Somebody (the ideal candidate would be an individual who’s about the toss their C series DVR out the %#!_)*^ window) has got to;

1) Go out an get an HD Tivo
2) Surrender their 8300HD DVR
3) Have TWC install the Cable Card(s)
4) Live with it for a week and then report back to us.

Now, doesn’t that sound potentially empowering???

http://daltoncarpetswholesale.com/images/repair_image.gif

the only two HD channels I want for christmas are SpikeHD and SpeedHD
is that too much to ask? :(

Yes, it is too much to ask.

We could all pretend we're excited about the new channel we are getting...REELZ.

Apparently the TiVo does allow saving HD content to a computer, and I really dislike the 8300HDC box. Then, in an act of divine intervention, my boss dropped by to tell me that we're getting a raise retroactive to October. So, I ordered the thing. Almost everyone seems to love TiVo. And almost everyone seems to hate the 8300. I can plug the TiVo into my network and have lots of fun with it. Something new to play with.

Sorry I'm late into this sub-thread, but there are a couple of issues with TiVo and TWC. First, I'm pretty sure that you cannot do any of the on-demand stuff with cablecards. Second, as of right now, I don't think cable cards support SDV. The good news is that "as of right now" TWCNY does not use SDV (right?). TWC, nation-wide, has started to use SDV, and there is much speculation about NYC. There is supposedly, a USB device that you attach to your TiVo that will allow it to support SDV. I'm not sure it actually available yet.

There's a good thread here at AVS about Tivo Series 3, but they discuss the HD too:

http://www.avsforum.com/avs-vb/showthread.php?p=13271080#post13271080

My box rebooted itself at 2:40am this morning. Those that like looking into changes might want to see if something was added or changed.

Sorry I'm late into this sub-thread, but there are a couple of issues with TiVo and TWC. First, I'm pretty sure that you cannot do any of the on-demand stuff with cablecards. Second, as of right now, I don't think cable cards support SDV. The good news is that "as of right now" TWCNY does not use SDV (right?). TWC, nation-wide, has started to use SDV, and there is much speculation about NYC. There is supposedly, a USB device that you attach to your TiVo that will allow it to support SDV. I'm not sure it actually available yet.

There's a good thread here at AVS about Tivo Series 3, but they discuss the HD too:

http://www.avsforum.com/avs-vb/showthread.php?p=13271080#post13271080

Thanks. I never use on-demand so that isn't too important, and with TiVo it should become less important. I am concerned about SDV though; I sure want any new HD channels. I'll be able to get them on my smaller (26") HDTV. I might even keep the DVR box for a while on that one and use the TiVo on the big one. Everyone says the adapter will be coming shortly so it shouldn't be long.

Somebody (the ideal candidate would be an individual who’s about the toss their C series DVR out the %#!_)*^ window) has got to;

1) Go out an get an HD Tivo
2) Surrender their 8300HD DVR
3) Have TWC install the Cable Card(s)
4) Live with it for a week and then report back to us.

Now, doesn’t that sound potentially empowering???

I did this (though I've lived with it for 9 months, not just a week, and with the Series 3, not the HD), and I liked it enough that I replaced three more 8300HDs with TiVo. I only have one left, that I use for VOD. Once the tuning resolver is available (if it ever is), then that 8300 goes too. Is there anything else you want to know?

I did this (though I've lived with it for 9 months, not just a week, and with the Series 3, not the HD), and I liked it enough that I replaced three more 8300HDs with TiVo. I only have one left, that I use for VOD. Once the tuning resolver is available (if it ever is), then that 8300 goes too. Is there anything else you want to know?


What's the difference between the Series 3 and the HD ?

A_C

All,

A little update on my quest for the second box. I work in Manhattan so I went down to the East 23rd street store only to be told that they do not carry equipment for Staten Island.

The following day I went down to the Richmond Ave store right here in SI and picked up the 8300HD with no problems.

My Mitsubishi HC4900 with monster component cable looks simply amazing! Highly recommend getting this projector - SDTV on it looks much better then any LCD or projection TV.

My box rebooted itself at 2:40am this morning. Those that like looking into changes might want to see if something was added or changed.

Found out what the patch was. It added HDMI support. You can now select your desired output using an HDMI hookup.

Found out what the patch was. It added HDMI support. You can now select your desired output using an HDMI hookup.

Confirmed. Same thing here.

whats the deal with these new samsung boxes twc is offering?? are they any good?? i think they dont have dvr.. are they better than the 8300??
what is the best dvr box that twc offers??


fiddlyD

I have been using the new non-dvr Samsung box for several months. I have not had any problems using it connected to a Vizio 32" HD tv using an HDMI cable. Box takes longer to reboot, change channels and load VOD than the older boxes that used Passport software but picture is noticibly clearer especially on SD channels.

I have been using the new non-dvr Samsung box for several months. I have not had any problems using it connected to a Vizio 32" HD tv using an HDMI cable. Box takes longer to reboot, change channels and load VOD than the older boxes that used Passport software but picture is noticibly clearer especially on SD channels.

my brother is using this box on his 52xbr4 and SD look like crap..we tried hdmi and component and they both look crap... HD looks great.. whats wrongs here?

fiddlyD

News
New York Mets: All Games In HD
The National League pennant contender announces its 2008 TV schedule.
By Swanni

Washington, D.C. (March 7, 2008) -- SportsNet New York says it will produce all New York Mets games this season in High-Definition.

The regional sports channel will air 120 of the Mets' regular season games in HD while the remainder will air on the local CW channel, Fox and ESPN.

SNY's HD regular season coverage will begin on March 31 at 4 p.m. ET with the Mets' season opener against the Florida Marlins. Gary Cohen and former Met players Keith Hernandez and Ron Darling will handle the broadcasting duties.

The channel says Cablevision will be the broadcast's "HD sponsor."

The Mets, bolstered by the addition of lefthanded pitcher Johan Santana, are picked by many to win the National League pennant this year.


http://www.tvpredictions.com/baseball030708.htm

Fox has also said they will broadcast all MLB games in HD. So it looks like Baseball is covered, HD-wise.

my brother is using this box on his 52xbr4 and SD look like crap..we tried hdmi and component and they both look crap... HD looks great.. whats wrongs here?

fiddlyD

ok we switched the samsing box and got the SA 8300 dvr..and everything still looks like crap..called TW and they sent another signal but still crap now even the HD ch look crappy. They are coming out next week to check wiring outside.


fiddlyD

Did anyone's cable and roadrunner go out last night at 2AM?
Mine did. Everything is back to normal this morning, but i had to do a manual reboot on my 8300 to get HD channels.
Maybe it was regional? i live in union square.

I think we sooner will get NASCAR track on Staten Island before we get a new HD channel on TWC.

Isn't that the ultimate form of HD? :D

I hope you realize that this week, us Staten Islanders will be getting NY1HD, Discovery HD, TLC HD, Science HD, and Animal Planet HD. In addition, we get CNN HD, Food HD, and NHL HD, which many areas in NYC cannot get. Consider ourselves very lucky.

True, but you're still living on Staten Island :)

ok so let me get this strat...
alot of you are taking back your SA 8300dvr and getting tivo with M cards??
so does that mean you dont need any box from TW??? all you need is a tivo box with m cards to play every channel from TW?? so when you get the tivo do you have to cancel anything from TW? what is the significant diff between the tivo and SA8300 system?? better picture?? better sound??? and explain to me the price diff in doing all of this...im not interested in copy any movies to my pc........tell me more if im missing something...im interested in the change... i cant think of any other questions now ...lol but i will have more...

thank you very much guys!!


fiddlyD

I hope you realize that this week, us Staten Islanders will be getting NY1HD, Discovery HD, TLC HD, Science HD, and Animal Planet HD. In addition, we get CNN HD, Food HD, and NHL HD, which many areas in NYC cannot get. Consider ourselves very lucky.

You left out Golf/VS HD, which I was really hoping we would get in NYC before the playoffs begin next month. This is the one channel we don't get that irks me the most. TWC has been able to offer it (at no cost to them) for over a year now, and we still don't have it.

True, but you're still living on Staten Island :)

I think I'll take the delay. :)

Does anybody know when will they roll out navigator in nyc lower east side

Does any body know when navigator will roll out in nyc lower east side

At least there's ONE advantage to living on Staten Island.

You left out Golf/VS HD, which I was really hoping we would get in NYC before the playoffs begin next month. This is the one channel we don't get that irks me the most. TWC has been able to offer it (at no cost to them) for over a year now, and we still don't have it.

I hope that TWC will add Versus HD if the Rangers make it into the playoffs and MSG can not carry the games any more. Didn't they do that last year for the Buffalo Sabres, they added Versus HD at the last minute for the playoffs?

I hope that TWC will add Versus HD if the Rangers make it into the playoffs and MSG can not carry the games any more. Didn't they do that last year for the Buffalo Sabres, they added Versus HD at the last minute for the playoffs?

Those of use that don't already have it are hopeful... but don't get your hopes up too much. (SI and parts of Queens have it)

(They could've done it last year..... but didn't...)

Or is the guide an hour off this morning? The time on the front of my unit (SA8300HD DVR) is correct, but the current program is listed an hour ahead on the guide.

For example; it's now 10:24am and the guide for channel 7 shows 'Eyewitness News' but George Stephanopopoulos is actually playing.

A_C

Or is the guide an hour off this morning? The time on the front of my unit (SA8300HD DVR) is correct, but the current program is listed an hour ahead on the guide.

For example; it's now 10:24am and the guide for channel 7 shows 'Eyewitness News' but George Stephanopopoulos is actually playing.

A_C

YES! I thought I was caught in some time warp!:eek: I actually called them-and they were clueless about this!
Oh...and thanks for confirming that I haven't actually lost my mind!;)

If they don't fix this-all recordings will be off!!

YES! I thought I was caught in some time warp!:eek: I actually called them-and they were clueless about this!
Oh...and thanks for confirming that I haven't actually lost my mind!;)

If they don't fix this-all recordings will be off!!

I tried rebooting, but it had no effect on the Guide. It is still off by an hour.

My guide seems OK.

I tried rebooting, but it had no effect on the Guide. It is still off by an hour.

Same here. I did a reboot, but it didn't fix the guide. It's so very strange. I'd almost prefer the guide to be 'correct' with the right times, and the clock to be off, than to have this issue. It's really driving me bonkers.

Good to know they were clueless about it when bigd called. :rolleyes:

Good to know they were clueless about it when bigd called. :rolleyes:

I find this very revealing... On the surface it would seem a comparatively minor problem (assuming it’s corrected quickly). However, such an obvious software oversight shows that TWC has extremely poor IT management; particularly in the area of software testing and acceptance.

It’s hard to imagine how something so fundamental could not have shown up in testing, assuming any was done at all.

So when they push out firmware ‘upgrades’ which cause pixilation, freezing, HDMI incompatibilities, etc., we shouldn’t be surprised.

A_C

Same here. I did a reboot, but it didn't fix the guide. It's so very strange. I'd almost prefer the guide to be 'correct' with the right times, and the clock to be off, than to have this issue. It's really driving me bonkers.

Good to know they were clueless about it when bigd called. :rolleyes:

If you check out the guide entries for tomorrow and Tuesday, they appear to be right, i.e., in my scheduled recording American Idol is set for Tues from 8-10 and the Guide has it coming on on Tues from 8-10. The problem appears to be limited to today only.

The guide is correct on my non-dvr Samsung HD box, running Navigator. However, I'm seeing the same error as the rest of you on my 8300HD with Passport.

If you check out the guide entries for tomorrow and Tuesday, they appear to be right, i.e., in my scheduled recording American Idol is set for Tues from 8-10 and the Guide has it coming on on Tues from 8-10. The problem appears to be limited to today only.

There seems to be an hour of programming missing from the guide at about 1:00AM.

It looks like it's fixed for me now (btw 8300HD w. passport). For example, 60 Minutes is showing on the guide as starting at 7pm, so I guess they made the fix!

It looks like it's fixed for me now (btw 8300HD w. passport). For example, 60 Minutes is showing on the guide as starting at 7pm, so I guess they made the fix!

All i know is, my scheduled DVR recording of ESPN'S THE SPORTS REPORTERS did NOT happen this morning, which thrills me no end. :mad:

My guide seems right, but the shows are 1 hour off.

My guide seems OK.Well there’s another check mark in the plus column for Staten Island.:p:D

My guide is still off by an hour and rebooting didn’t help either… oh… and my guide is still missing several HD channels too :rolleyes:

I guess I should’ve posted this earlier. Just after I posted ^^^ the guide synched up properly. Go figure. Now if they can do something about the missing HD channels.

I soft-booted mine, and it came back up correctly. The guide was showing the time correctly, but the shows were one hour off prior to the soft boot (vol- plus vol+ plus info key for soft boot).

I had absolutely no guide problems.

lol I didn't realize it was daylight savings today. I woke up and was totally confused. my clock said 9, the cable box said 10, but I was watching shows that were an hour ahead in the guide.

My wife woke up and set me strait

lol I didn't realize it was daylight savings today. I woke up and was totally confused. my clock said 9, the cable box said 10, but I was watching shows that were an hour ahead in the guide.

My wife woke up and set me strait:Dlol

Well there’s another check mark in the plus column for Staten Island.:p:D

My guide is still off by an hour and rebooting didn’t help either… oh… and my guide is still missing several HD channels too :rolleyes:

Oh, you mean like NGC HD, on which I'm watching Aftermath: Population Zero in HD as I type? ;)

is anyone elses set recordings on the dvr not working. I have a set recording for LOST every thursday and for this thursday it is not in RED. Damn daylight savings change. Anyone else having this problem, any solution.

Oh, you mean like NGC HD, on which I'm watching Aftermath: Population Zero in HD as I type? ;)No, we all get NGC HD. It is not one of those channels that's unique to your borough.

A follow up to yesterday’s TW guide screw up...


NY Times
March 10, 2008

Time Change Boggles Cable

For more than a million Time Warner Cable customers in New York, it was as if daylight saving time never happened.

After setting their clocks forward an hour as they were supposed to, some people awoke Sunday morning to find that many of their cable television programs seemed to be running an hour behind schedule, at least according to the onscreen guide.

“It’s affecting a lot of people,” said a Time Warner customer service representative when queried by phone. “It’s all over the city — Manhattan, Queens, Brooklyn, the Bronx.”

The source of the problem, she said, was related to the set-top boxes, which unscramble the signals transmitted over cable. Some of the boxes were somehow askew, thrown by the adjustment to the new time, through human error, technical failure or gremlins yet to be identified.

Programs were not appearing in accordance with the onscreen guide, and people were calling in — some angry, but most just confused.

A Time Warner spokesman, Alex Dudley, said he could confirm only that the outages affected “at least a million people in Brooklyn and Queens,” with no evidence of trouble elsewhere.
http://www.avsforum.com/avs-vb/showthread.php?p=13338850#post13338850

is anyone elses set recordings on the dvr not working. I have a set recording for LOST every thursday and for this thursday it is not in RED. Damn daylight savings change. Anyone else having this problem, any solution.

I realize now what i should have done with my DVR recording of THE SPORTS REPORTERS...and this probably applies to your programs, too: i should have set the recording options to record the show for every time that the show airs, not just one specific time. It's too late now for it to make a difference, but for two days a year, it will make a difference.

I have my DVR to record all NEW shows on LOST. This thursday is a new show of Lost, but when I go to the guide for this thursday it is not in red.

Any one having problems with road runner on the UWS W70s going on and off ??

Any one having problems with road runner on the UWS W70s going on and off ??

Wow-this is amazing. I'm in the W80's UWS and I have been losing my network connection on and off today, and I thought my Air Port extreme was on the fritz. Who knew?

West 90s I'm fine.

Did anyone's cable and roadrunner go out last night at 2AM?
Mine did. Everything is back to normal this morning, but i had to do a manual reboot on my 8300 to get HD channels.
Maybe it was regional? i live in union square.

All was fine last night in the West Village

This has been happening for years under Passport. Just nobody in the media wrote about it before. I've had this problem (feature? :rolleyes:) every time there has been a daylight savings time change forward or back. It always corrects itself within a day, but the first day (Sunday) is always screwy.

If you check my posts in the archives I've written about this on more than one occasion.
A follow up to yesterday’s TW guide screw up...


NY Times
March 10, 2008

Time Change Boggles Cable

For more than a million Time Warner Cable customers in New York, it was as if daylight saving time never happened.

After setting their clocks forward an hour as they were supposed to, some people awoke Sunday morning to find that many of their cable television programs seemed to be running an hour behind schedule, at least according to the onscreen guide.

“It’s affecting a lot of people,” said a Time Warner customer service representative when queried by phone. “It’s all over the city — Manhattan, Queens, Brooklyn, the Bronx.”

The source of the problem, she said, was related to the set-top boxes, which unscramble the signals transmitted over cable. Some of the boxes were somehow askew, thrown by the adjustment to the new time, through human error, technical failure or gremlins yet to be identified.

Programs were not appearing in accordance with the onscreen guide, and people were calling in — some angry, but most just confused.

A Time Warner spokesman, Alex Dudley, said he could confirm only that the outages affected “at least a million people in Brooklyn and Queens,” with no evidence of trouble elsewhere.
http://www.avsforum.com/avs-vb/showthread.php?p=13338850#post13338850

is anyone elses set recordings on the dvr not working. I have a set recording for LOST every thursday and for this thursday it is not in RED. Damn daylight savings change. Anyone else having this problem, any solution.
Don't worry. I think it will fix itself on its own.

Scott

This has been happening for years under Passport. Just nobody in the media wrote about it before. I've had this problem (feature? :rolleyes:) every time there has been a daylight savings time change forward or back. It always corrects itself within a day, but the first day (Sunday) is always screwy.I certainly recall your posts regarding this problem ;), however, while you were experiencing this problem in Manhattan I never encountered it in Queens (until yesterday). I guess the bug drifted east.

Maybe it was the Hudson River Virus, like on "Jericho."Altho I guess it would be the East River Virus in this case! :)

5 new HD channels coming to Staten Island on the 12th:

Effective March 12th we will launch REELZ onto ch. 131. The service level change regarding Chinese Channel has been postponed. We will reposition YES from ch. 30 to ch. 53, YES HD changes from ch. 730 to ch. 753, and Bloomberg TV changes from ch. 104 to ch. 30 and will remain a digital service. Galavision will move from ch. 53 to ch. 69 and will also be added to the DTV en Espanol service level.

Also on March 12th we will launch NY1 HD onto ch. 701, The Learning Channel HD onto ch. 752, Discovery HD onto ch. 766, Science Channel HD onto ch. 775, and The Animal Planet HD onto ch. 786.


:D

5 new HD channels coming to Staten Island on the 12th:

Effective March 12th we will launch REELZ onto ch. 131. The service level change regarding Chinese Channel has been postponed. We will reposition YES from ch. 30 to ch. 53, YES HD changes from ch. 730 to ch. 753, and Bloomberg TV changes from ch. 104 to ch. 30 and will remain a digital service. Galavision will move from ch. 53 to ch. 69 and will also be added to the DTV en Espanol service level.

Also on March 12th we will launch NY1 HD onto ch. 701, The Learning Channel HD onto ch. 752, Discovery HD onto ch. 766, Science Channel HD onto ch. 775, and The Animal Planet HD onto ch. 786.


:D

:mad:

5 new HD channels coming to Staten Island on the 12th:
Also on March 12th we will launch NY1 HD onto ch. 701, The Learning Channel HD onto ch. 752, Discovery HD onto ch. 766, Science Channel HD onto ch. 775, and The Animal Planet HD onto ch. 786.[/I]


:D

aint this about a B!@#$

10 more HD channels has officially turned into 15 more HD channels.

Staten Islanders should be asking next month for:

Starz Comedy-HD
Starz Edge-HD
Starz Kids & Family-HD
Fox Business Network-HD
The Weather Channel-HD
The Outdoor Channel-HD
Game-HD (MLB Extra Innings & NHL Center Ice in HD)
Team-HD (NBA League Pass in HD)
ESPN News-HD --- (Has the rights to, Channel Launching on March 30th)
Disney Channel-HD --- (Has the rights to, Channel Launching on March 30th)
ABC Family-HD --- (Has the rights to, Channel Launching on March 30th)

email TWC of NYC and to find out what the hell is going on!!!
I'm always ignored now. somebody please try.

bob.watson@twcable.com

email TWC of NYC and to find out what the hell is going on!!!
I'm always ignored now. somebody please try.

bob.watson@twcable.com

Ok, I sent the following, not that I expect any sort of response :rolleyes:

Mr. Watson,
Why is Time Warner Cable of NY/NJ continuing to add HD Channels to the Staten Island area, while ignoring the rest of NY/NJ/Hudson Valley?

We (the rest of NY/NJ/HV) have a pitiful number of HD channels as compared to DirecTV, Cablevision, Verizon FiOS, and TWC on Staten Island.

This recent announcement...

Also on March 12th we will launch NY1 HD onto ch. 701, The Learning Channel HD onto ch. 752, Discovery HD onto ch. 766, Science Channel HD onto ch. 775, and The Animal Planet HD onto ch. 786.

........that puts 5 more HD Channels in Staten Island, now gives that area 15 more (!!!) HD Channels than your other areas. This seems ridiculous, and even unfair, to those of us in the remainder of your region.

I would greatly appreciate a response as to your outlook for 'catching up' the rest of us who are struggling to understand why we are seemingly being ignored?

Thank you,

Awesome, I'm in the Town of Newburgh and the HD selection are a joke when compared to other TWC markets!!!!!

I just called TWC. Triple Play isn't available if I want to use a CableCARD™. Is that fair? Can I call the FCC?

I have a TiVo Series 3 that I was using for just OTA. I wanted to try cable to expand my HD content (Well, that and my antenna broke). Triple Play would've been great deal. So I ordered just cable with 2 CableCARDs. I am a little upset at the way they do business. I'll thinking of canceling once I replace my antenna.
TWC website says that the HD content varies using a CableCARD. Is anyone experiencing HD issues with the TiVo Series 3 and TWC. I see positive reports in the forum. But has anyone noticed issues related to HD?

This morning my 8300HDC did cable card firmware update,Some thing I never saw before. On the box it showed a lot of numbers. The last thing it did it booted. did any one get this??

Awesome, I'm in the Town of Newburgh and the HD selection are a joke when compared to other TWC markets!!!!!

Relax. Verizon has a FIOS agreement with your Town with a rollout expected very soon, Because of that, TWCHVC will FIND the bandwidth and give you more HD.

Relax. Verizon has a FIOS agreement with your Town with a rollout expected very soon, Because of that, TWCHVC will FIND the bandwidth and give you more HD.

Finding bandwidth = dropping analog service

now when my tv turns on it goes to normal mode not stretch each time. this stinks, I have it set to stretch but it keeps on going back to normal.

Relax. Verizon has a FIOS agreement with your Town with a rollout expected very soon, Because of that, TWCHVC will FIND the bandwidth and give you more HD.

Sweet! I know that right now they're rolling Fios out in the City of Newburgh. Their damn dispatch lot is just down the road from my house and I see them all the time rolling out towards the city! Can't wait, as soon as Fios Internet is available, Bye Bye SlowRunner, and as soon as FiosTV is available, I'm picking up a TivoHD and placing my order to get rid of CrimeWarner completely from my house!

Thanks for the info.

Looks like MSG+Plus is now offering hockey games in Dolby 5.1. I turned on the Islanders vs Tampa Bay Lightning game from Tampa and heard all 5 speakers firing. I hope this is true for regular MSG. I noticed that Rangers game from MSG aren't in 5.1. Games on NBC in HD come in at Dolby 5.1. Will find out on Friday. Now I have my fingers crossed for Versus HD in Brooklyn. Hopefully before the playoffs start.

Looks like MSG+Plus is now offering hockey games in Dolby 5.1. I turned on the Islanders vs Tampa Bay Lightning game from Tampa and heard all 5 speakers firing. I hope this is true for regular MSG. I noticed that Rangers game from MSG aren't in 5.1. Games on NBC in HD come in at Dolby 5.1. Will find out on Friday. Now I have my fingers crossed for Versus HD in Brooklyn. Hopefully before the playoffs start.

It was like that most of the time when it was FSNY. Even during the home and home between the Rangers and Islanders. MSG's sound was standard while FSNY was in total surround.

I coppied your letter and sent it off, I think everyone should do the same! this is freekin nuts!


Ok, I sent the following, not that I expect any sort of response :rolleyes:

Mr. Watson,
Why is Time Warner Cable of NY/NJ continuing to add HD Channels to the Staten Island area, while ignoring the rest of NY/NJ/Hudson Valley?

We (the rest of NY/NJ/HV) have a pitiful number of HD channels as compared to DirecTV, Cablevision, Verizon FiOS, and TWC on Staten Island.

This recent announcement...

Also on March 12th we will launch NY1 HD onto ch. 701, The Learning Channel HD onto ch. 752, Discovery HD onto ch. 766, Science Channel HD onto ch. 775, and The Animal Planet HD onto ch. 786.

........that puts 5 more HD Channels in Staten Island, now gives that area 15 more (!!!) HD Channels than your other areas. This seems ridiculous, and even unfair, to those of us in the remainder of your region.

I would greatly appreciate a response as to your outlook for 'catching up' the rest of us who are struggling to understand why we are seemingly being ignored?

Thank you,

Looks like MSG+Plus is now offering hockey games in Dolby 5.1. I turned on the Islanders vs Tampa Bay Lightning game from Tampa and heard all 5 speakers firing. I hope this is true for regular MSG. I noticed that Rangers game from MSG aren't in 5.1. Games on NBC in HD come in at Dolby 5.1. Will find out on Friday. Now I have my fingers crossed for Versus HD in Brooklyn. Hopefully before the playoffs start.

Ah, so that's what I was hearing. Sounded different but I couldn't put my finger on it. Very nice.

It was like that most of the time when it was FSNY. Even during the home and home between the Rangers and Islanders. MSG's sound was standard while FSNY was in total surround.


Ah, didn't realize that FSNY games are in Dobly 5.1. Not really an Islander fan, so I didn't catch many games on FSNY/MSG+Plus. I know Rangers games on MSG are not carried in Dolby 5.1. Decided to put the Isles game on since there was no other game and noticed the sound difference. Thought it was something new. I hope MSG gets up to speed with Dolby 5.1. Would love to hear Rangers game in 5.1!!

Another patch was applied this morning adding on screen Caller ID for those that subscribe to both digital cable and digital phone service from TWC.

So as promised, the Discovery HD suite and NY1 HD were turned on this morning for us SIers.

NY1 HD is almost completely unwatchable at this point in time. Constant breakups and audio dropouts. Several test slates have shown up as well, indicating a serious connection problem between their production facility and the SI headend. Beyond that, it's clear the channel is simply not ready from a production standpoint. There is no HD on it; it's just the same old NY1 with ugly pillarboxes applied. Not even studio shots or graphics are in HD. (Edit: Literally as I am typing this, they've changed the pillarbox graphic. It's a lot more understated and appropriate now.)

Fortunately, the Discovery HD suite is much better. Haven't seen any HD programming on them yet (just infomercials and kids programming) but their commercials and promos are in HD, and they look spectacular. Can't wait to check out shows like FutureWeapons. :) SD programming is scaled up slightly so that the pillarboxes are half as wide as normal. This does mean the top and bottom of the frame are cut off slightly, but it's a lot better than TNT stretch-O-vision.

So yeah,
NY1 HD - F (Seriously guys, y'all need to put this one back in the oven for a few days.)
Disc HD, TLC HD, Sci HD, Animal Planet HD - A- (scaling SD content prevents the perfect A, but otherwise they're a treat for the eyes.)

I saw with the hdmi connection now with the 8300hdc there is an auto select feature pertaining to resolution setting. You can now select the various resolutions unlike before. The problem is, everytime I turn on the tv the screen is displayed in normal mode eventhough the cable box is set to stretch mode. If I change to componenet cables the tv turns on fine in stretch mode. Is anyone else having this problem.

I saw with the hdmi connection now with the 8300hdc there is an auto select feature pertaining to resolution setting. You can now select the various resolutions unlike before. The problem is, everytime I turn on the tv the screen is displayed in normal mode eventhough the cable box is set to stretch mode. If I change to componenet cables the tv turns on fine in stretch mode. Is anyone else having this problem.

For the 8300HDC model this problem still occurs daily. No matter what the resolution setting is set to, the HDTV will display a normal mode 480i picture unless the channel is changed. I was hoping this would be patched soon, but I guess it does not happen on all HDTV models or a majority of the HDTV users out there that allowed TWC to do the install are using a component setup and experiencing no issues with regards.

After the recent firmware updates, I think it is time you guys stop complaining about Navigator/Mystro. I have had it since Nov and it was a bumpy road for a while but after the recent updates I think they have solved most of the major problems. I have had very few problems with this box in the last month or so. The only issue seems to be a handshaking problem with my TV - if I turn it off the box reverts to 480p even if I disable 480p for every channel even hd ones when I turn the TV back on. Quick fix if you change to a say 720p channel it goes back to normal. Keep in mind my cable box is connected through an hdmi audio receiver so that may be an issue. Recordings are fine, daylight savings worked on this software unlike passport apparently. It has many more options, sidebar color choices, caller id according to a recent post but i have not receivied that update yet. Also if they are gonna force navigator on your low memory 8300hd's I think it would be wise to get the HDC. I don't want to start a bruhaha over this but the HDC works for me and I am giving just giving my opinion so take it or leave it. One more thing, I had constant pixelation, momentary freezing and audio dropouts for years with passport and this has not happenned at all since i have had navigator

Finding bandwidth = dropping analog service

Frankly I couldn’t care less how they do it. My point is TWC will do what needs to be done when faced with direct competition. Last summer Verizon ran a full page ad in the THR (Hudson Valley Catskills paper) heralding FiOS’s arrival in Newburgh, TWC dropped their triple play price to $79 for Orange County.

I am not complaining about that, I am complaining that with an HDMI connection from the 8300HDC, everytime I turn on the tv it shows the sd channels in 4:3 or normal mode eventhough in the settings menu, 16x9 is checked, stretch mode is checked. This should load each time that I turn on the tv with the whole screen being filled not with black bars on the side.

Now when I switch to componenet cables, everything is fine. Loads with the whole screen filed.

I just want to see if anyone else is having this problem or has a solution to this.

I'm expecting my TiVo to arrive soon so I called to schedule an appointment. The guy said that I can just go to my local TW center and pick one up and that they would explain the procedure when I got there. I haven't heard about this before.

This is the response I got from TW's Bob Watson after sending a copy of the letter. It sounds like an autobot's reply. IMO this really says we don't care what you wan't or think, as a matter of fact go to hell! But that's my opinion.



Staten Island has capacity for more HD channels because the entire customer base has moved over to digital equipment. As other areas make the same changeover they will catch up with Staten Island. All areas will see some amount of HD additions in the next few months.



Bob Watson

VP Programming & New Business Development

Time Warner Cable of NY & NJ

120 East 23rd Street

New York, NY 10010

212-598-7363 | Fax: 212-364-9810

Email: bob.watson@twcable.com

This is the response I got from TW's Bob Watson after sending a copy of the letter. It sounds like an autobot's reply. IMO this really says we don't care what you wan't or think, as a matter of fact go to hell! But that's my opinion.


Your opinion is flat out wrong. You asked for an answer and you got a legitimate answer. What the hell else are you looking for?

I hate TWC for many, many reasons and I've got more than my share of stories about how they have screwed me over through the years. As do most of the people in this thread, I'm sure. But I'm so tired of folks complaining about things that from a technical perspective really aren't easy to solve. Get over yourselves, stop living in a me-first fantasy world, and please let's get back to reality. This thread was a useful resource for me once upon a time, but it's nothing more than a bitchfest at this point.

Your opinion is flat out wrong. You asked for an answer and you got a legitimate answer. What the hell else are you looking for?

I hate TWC for many, many reasons and I've got more than my share of stories about how they have screwed me over through the years. As do most of the people in this thread, I'm sure. But I'm so tired of folks complaining about things that from a technical perspective really aren't easy to solve. Get over yourselves, stop living in a me-first fantasy world, and please let's get back to reality. This thread was a useful resource for me once upon a time, but it's nothing more than a bitchfest at this point.

I do not believe any Company that holds a Complete Monopoly over their Business.

I'm expecting my TiVo to arrive soon so I called to schedule an appointment. The guy said that I can just go to my local TW center and pick one up and that they would explain the procedure when I got there. I haven't heard about this before.

Neither have I. I've been considering a Tivo, so please post back how this works out for you.

This is the response I got...

Staten Island has capacity for more HD channels because the entire customer base has moved over to digital equipment. We know this is true for some time now--- the real reason TW forced digital to Staten Island is because their competitor (Verizon FIOS) already has their infrastructure in place. If Verizon FIOS was already set up in Queens (or Brooklyn or the Bronx), then Queens (these boroughs) would have a digital push too. This would provide more bandwidth and more channels. This is old news.

It sucks that the majority of the city is stiffed on HD. TW is letting Verizon FIOS dictate their agenda.


As other areas make the same changeover they will catch up with Staten Island. All areas will see some amount of HD additions in the next few months.
This is bull. These are the same lies we’ve heard over the years.

I am not complaining about that, I am complaining that with an HDMI connection from the 8300HDC, everytime I turn on the tv it shows the sd channels in 4:3 or normal mode eventhough in the settings menu, 16x9 is checked, stretch mode is checked. This should load each time that I turn on the tv with the whole screen being filled not with black bars on the side.

Now when I switch to componenet cables, everything is fine. Loads with the whole screen filed.

I just want to see if anyone else is having this problem or has a solution to this.

I was not directing my comment at you, just making a general statement, I am curious why would watch stuff in stretch mode or did you mean zoom?, It looks horrible in stretch, zoom is slightly better doesn't squash everything but cuts off picture, the only time i use zoom is if a show is letterboxed on an sd channel. I watch sd stuff the way sd is shown, I don't mind sidebars at least you can choose black or gray now. I know what you are talking about though, I kind of like it that it reverts back in case I left it in zoom by mistake but I agree that if you pick the way you want it it should stay that way, hopefully they will fix that and the handshaking next

This is the response I got from TW's Bob Watson after sending a copy of the letter. It sounds like an autobot's reply. IMO this really says we don't care what you wan't or think, as a matter of fact go to hell! But that's my opinion.



Staten Island has capacity for more HD channels because the entire customer base has moved over to digital equipment. As other areas make the same changeover they will catch up with Staten Island. All areas will see some amount of HD additions in the next few months.



Bob Watson

VP Programming & New Business Development

Time Warner Cable of NY & NJ

120 East 23rd Street

New York, NY 10010

212-598-7363 | Fax: 212-364-9810

Email: bob.watson@twcable.com

better than the response I got when I sent them a letter, all they said was they didn't know when more channels were coming at least he said in a few months, we can hope here in manhattan

I'm complaining. This hd dvr box is an absolute joke. how does a company put out a product that is absolute ****. whats the point of buying a 3grand tv if nothing records when its supposed to, volume just turns off when it wants to and basically the box works when it wants to. u would think that customers who pay 180 a month in cable might get something back like a cable box that works. and on top of that it will take NYC years and years to get more hd channels

i agree 100% with you about this being a bitchfest for a handful of selfish people. Mr. Watson's reply may have sounded like an autobot reply because he probably gets tons of emails/letters from the same handful of people that bitch here but his reply does address the question.

For those that do not undertstand the world beyond their snooty Manhattan world here are the facts:

competition will affect product offerings

staten island's system passes ~150k homes with ~100k subs and the system is less than 20 years old. 98% of the system are single family homes therefore building then rebuilding the system was easier. when the system launched almost all subs required set tops. forcing an upgrade to digital was difficult but easier because of less customers and higher penetration of set top box customer than in manhattan

manhattan's two systems passes over 800k homes with more than 500k subs. many of those passings are in buildings where building owners will not allow for proper upgrade, commercial buildings, and customers that refuse to take set tops. the system is 40 years old.

people move to different areas for better schools for their kids, better jobs, etc. if your life revolves around how many hd channels you can get, then move to SI, get a dish, or get a life!



Your opinion is flat out wrong. You asked for an answer and you got a legitimate answer. What the hell else are you looking for?

I hate TWC for many, many reasons and I've got more than my share of stories about how they have screwed me over through the years. As do most of the people in this thread, I'm sure. But I'm so tired of folks complaining about things that from a technical perspective really aren't easy to solve. Get over yourselves, stop living in a me-first fantasy world, and please let's get back to reality. This thread was a useful resource for me once upon a time, but it's nothing more than a bitchfest at this point.

i agree 100% with you about this being a bitchfest for a handful of selfish people. Well we’d love to post here about all of the new HD channels… and how the picture quality isn’t degraded… and how smooth the Navigator introduction has been…. but WE’D BE LYING!!!:rolleyes:


..people move to different areas for better schools for their kids, better jobs, etc. if your life revolves around how many hd channels you can get, then move to SI, get a dish, or get a life!
:rolleyes:There’s that great attitude that represents TW so well.


By the way… why have you not addressed the question? You boldly claimed that you have always provided accurate information here. You were called on it and still haven’t responded. You told us a while ago that we would all have CNNHD. Where is it?

many of those passings are in buildings where building owners will not allow for proper upgrade...

I thought TWC had a blanket permission to perform whatever upgrades they need to, as part of their franchise agreement...

This is the response I got from TW's Bob Watson after sending a copy of the letter. It sounds like an autobot's reply....

At least you got a response.....I must be on the 'ignore' list now, too.....

...being one of the selfish people on here.... :rolleyes:

At least you got a response.....I must be on the 'ignore' list now, too.....

...being one of the selfish people on here.... :rolleyes:

LOL:) I was going to say just copy the letter from... I went to look and it was you. Thats funny. I am curious to know what kind if any response you get.

After the recent firmware updates, I think it is time you guys stop complaining about Navigator/Mystro. I have had it since Nov and it was a bumpy road for a while but after the recent updates I think they have solved most of the major problems. I have had very few problems with this box in the last month or so. The only issue seems to be a handshaking problem with my TV - if I turn it off the box reverts to 480p even if I disable 480p for every channel even hd ones when I turn the TV back on. Quick fix if you change to a say 720p channel it goes back to normal. Keep in mind my cable box is connected through an hdmi audio receiver so that may be an issue. Recordings are fine, daylight savings worked on this software unlike passport apparently. It has many more options, sidebar color choices, caller id according to a recent post but i have not receivied that update yet. Also if they are gonna force navigator on your low memory 8300hd's I think it would be wise to get the HDC. I don't want to start a bruhaha over this but the HDC works for me and I am giving just giving my opinion so take it or leave it. One more thing, I had constant pixelation, momentary freezing and audio dropouts for years with passport and this has not happenned at all since i have had navigator
Is Navigator and Mystro the same??:confused:

Is Navigator and Mystro the same??:confused:

Yes. I would refer you to the Navigator thread (http://www.avsforum.com/avs-vb/showthread.php?t=723830) where there is a lot more info on this. I'm actually a happy user of Navigator on an HDC box.

I know this might be a long-shot for many on this board, but with all of the justified complaints about TWC, I thought I'd provide an option.

DirecTV now offers single-dish solutions for buildings with multiple dwelling units. (Clear view of the Southern sky required.)

From the DirecTV website:

"DIRECTV for Multi-Dwelling Homes allows customers who live in apartments, condos, town homes, etc. to receive DIRECTV via a single dish for all of the units within the property. If you have a landlord or are a member of a Home Owner’s Association and prefer not to have a dish on your balcony or on the common roof, here is your single dish solution.

"If your property does not have DIRECTV but you are interested in learning more, ask your landlord or property management company to call us at 1-888-483-4635... "

http://www.directv.com/DTVAPP/global/contentPage.jsp?assetId=1400045

About HD for the single-dish solution:
http://www.directv.com/DTVAPP/global/contentPage.jsp?assetId=3280006

350 PPV for HD Only
701 NY1-HD (in S.I.)
702 CBS2-HD
703 TNT-HD
704 NBC4-HD
705 FOX5-HD
707 ABC7-HD
708 TBS-HD
709 MY9-HD
710 CNN-HD (in Woodside & S.I.)
711 CW11-HD
713 PBS-HD
718 HD Theater
720 MHD (in Woodside & S.I.)
726 SportsNet New York-HD
727 MSG-HD
728 ESPN-HD
729 ESPN2-HD
734 Universal-HD
740 History Channel HD (in Woodside & S.I.)
746 A&E-HD (in Woodside & S.I.)
748 MSG+-HD
750 Food Network-HD (in Woodside & S.I.)
752 The Learning Channel-HD (in S.I.)
753 YES-HD
755 Science Channel-HD (in S.I.)
762 Lifetime Movies-HD (in Woodside & S.I.)
764 HGTV-HD (in Woodside & S.I.)
765 National Geographic-HD
766 Discovery-HD (in S.I.)
776 CINEMAX-HD
777 STARZ-HD
778 TMC-HD (in Woodside & S.I.)
779 SHOWTIME-HD
780 HBO-HD
786 Animal Planet-HD (in S.I.)
794 Versus-HD (in Woodside & S.I.)
795 NHL-HD (in Woodside & S.I.)
796 MOJO-HD
797 HDNet Movies
798 HDNet

better than the response I got when I sent them a letter, all they said was they didn't know when more channels were coming at least he said in a few months, we can hope here in manhattan

Exactly what I took from the reply. Obviously we'd all be thrilled if he said we would be getting 50 new HD channels by the end of the week...but that clearly ain't happening. So all things considered, I'm actually slightly upbeat about hearing that "All areas will see some amount of HD additions in the next few months." So we could take that to mean NYC will get 1 new HD channel by the end of the summer...or several new channels by the start of the summer. Personally I just want Golf/VS within the next 4 weeks...but sadly I'm not counting on that.

boo SI and Woodside

I dont understand why they have the better HD programming

boo SI and Woodside

I dont understand why they have the better HD programming

It's very simple.

FiOS is available in those areas.

Competition.

boo SI and Woodside

I dont understand why they have the better HD programming

701 NY1-HD (in Woodside & S.I.)
======================================
I don't know what happened, but...we didn't get the latest batch of goodies like THIS one, in nearby-to-Woodside, Jackson Heights. Very disappointing. :(

It's very simple.

FiOS is available in those areas.

Competition.

Actually, FiOS TV isn't yet.

For those that do not undertstand the world beyond their snooty Manhattan world here are the facts:

competition will affect product offerings

First: You should keep your B&T envy to yourself, it's unbecoming. :p

Second: You continue to defend TWC policies that are reprehensible. Specifically, the practice of offering better/more service in ‘competitive’ areas. It’s outright prejudicial and usurious. The exclusive franchise they hold is a virtual monopoly; and AFAIC they have a responsibility to treat everyone in the service area equally, not cheery pick. The practice is as unethical as banks engaging in redlining. It’s against the law for them; it should be for TWC as well!

A_C

Question (and it's an honest question): Regarding Woodside and, presumably, Staten Island: Are there any infrastructure differences that might affect bandwidth capabilities in these areas compared to other parts of NYC? Is Woodside possibly a "test" market within a market? Trust me; I'm not trying to justify TWC's actions at all. If this is simply to counter Verizon's penetration in those areas, that's pathetic. But I'm simply asking if it's possible that there's more to the story.

Actually, FiOS TV isn't yet. Fiber optic service is not an ez-pass lane dedicated solely for television signals. Internet and phone services are currently available to these FIOS ready areas. A broadcast franchise agreement with the city (the city consists of five boroughs ;)) is required before the television signals get to cruise on through the fiber expressway.

Question (and it's an honest question): Regarding Woodside and, presumably, Staten Island: Are there any infrastructure differences that might affect bandwidth capabilities in these areas compared to other parts of NYC? Is Woodside possibly a "test" market within a market? Trust me; I'm not trying to justify TWC's actions at all. If this is simply to counter Verizon's penetration in those areas, that's pathetic. But I'm simply asking if it's possible that there's more to the story.

It's not as complicated as you might want it to be...

Infrastructure is the same... The major difference is that analog service has been scaled back and/or completely eliminated in those areas... 1 analog channel take the same bandwidth as 2-3 HD channels...

Manhattan is still carrying 80 analog channels.

Anybody else having any service problems right now? I'm in Astoria, and no signal was coming through. After rebooting the box, now we only get 77 channels (with NO HDs). Can't get through on the phone to Time Warner, so I assume I'm not alone.

Anybody else having any service problems right now? I'm in Astoria, and no signal was coming through. After rebooting the box, now we only get 77 channels (with NO HDs). Can't get through on the phone to Time Warner, so I assume I'm not alone.

I'm in Forest Hills/Rego Park and am having the same problem. Both boxes I have (HD and non-HD) rebooted, then when they came back there's no program data, most channels are missing, and the channel lineups are all messed up (NY1 is on channel 3, Fox Business normally on 43 is on 44, etc.).

The really odd thing is that the live channels, after a little while, go into screensaver mode, while still staying live. I've never seen that before.

Hello everybody. Long time reader, first time poster. I'm in Brooklyn so we have the minimal HD lineup that most people have but did anyone notice channel 730 in their guide this morning? It has no channel name but does have listings of movies. Any idea what channel this will be?

^^^730 here in S.Manhattan just lists NO DATA. Listing some of the movies on 730 there might offer a clue--for example, perhaps the listings match the Lifetime Movies HD Channel becoming available in some areas; (see new-channel list on previous page). Headends can change channel numbers for different areas-- John

sounds like you guys are getting the Analog channels on your boxes.

that probably means some update was going out and got screwed up - and the box cant receive digital channels....

Give it time - it happens... rarely... but it happens

Hello everybody. Long time reader, first time poster. I'm in Brooklyn so we have the minimal HD lineup that most people have but did anyone notice channel 730 in their guide this morning? It has no channel name but does have listings of movies. Any idea what channel this will be?

730 'was' YES-HD until yesterday.

Now its nothing... but it'll stay in the guide... (probably until the next update)

(why does it have content listed? no idea... wacky things happen at update time)

NY1 HD is total crap. There is nothing HD on it. The studio shots are SD with blue sidebars. The reports are SD with Sidebars. The graphics are SD with Sidebars. What the heck? It's more pointless than TBS HD, seeing that the whole channel is NEWS, and the news isn't in HD.

This might sound hollow coming from me, given that I'm enjoying the expanded SI HD lineup, but I do believe twcinsider's assessment of the situation is the most likely explanation for the disparity between SI's HD lineup and that of the rest of the city.

SI has practically no high-rises, few large MDUs, utility poles aboveground, the vast majority of subscribers using converter boxes, less subscribers and is simply a newer system. That made it easy for Verizon to wire the island up for FiOS, and even easier for TWC to swap out everyone's analog boxes for digital ones -- I'm sure they only had a few thousand boxes to swap out, at most.

Manhattan has hundreds of skyscrapers, practically every building is an MDU, hundreds of thousands of commercial customers--many of whom do not use converter boxes--and utility conduits below ground, plus 8 times as many customers and a system twice as old. That's pretty much a nightmare scenario for deploying or even upgrading any kind of infrastructure.

Even if TWC had decided to kill analog service for both Manhattan and SI at the same time, it would still take a lot longer to take effect in Manhattan simply because there are that many more analog boxes that would have to be turned in. IIRC, it took 4-6 months for TWC SI to swap out all the analog boxes out there, before it could go all-digital.

I think the only way Manhattan is going to see a significant expansion of the HD lineup anytime soon is if SDV gets deployed sometime this year, and even then SI will still probably have more HD channels. I think it's highly unrealistic to expect TWC to end analog service in Manhattan any time soon.

Time Warner has two basic packages they advertise sans phone and net. DTV Starter and DTV Value. For people who have analog standard service, it is a price bump up.

If they want the people holding on to analog to be willing to go digital, they would also have to create a much simpler package for them, advertise it, and offer them an incentive to change over.

Personally, decrypting a few of the standard cable channels in digital, ie TWC, A&E, etc, might get people willing to invest in digital TVs and thus provide another incentive to switch, but I'm more skeptical about them doing that.

If they started with the program now, they could gradually wean the reluctant off and then only have the stubborn people left at the end. Of course, they may be doing this now, and just not telling us.

Analog Standard is actually more expensive ($54.15/mo) than DTV Starter ($49.95/mo). When we were migrated from Analog to Digital, our bill actually went down by about $3.

Hello everybody. Long time reader, first time poster. I'm in Brooklyn so we have the minimal HD lineup that most people have but did anyone notice channel 730 in their guide this morning? It has no channel name but does have listings of movies. Any idea what channel this will be?

OK so I'm home again. The movies on 703 (previously YES) are Encore. If this is the future home of Encore HD I won't be happy.

Must have misread the Brooklyn/Queens rate sheet.

First: You should keep your B&T envy to yourself, it's unbecoming. :p

Second: You continue to defend TWC policies that are reprehensible. Specifically, the practice of offering better/more service in ‘competitive’ areas. It’s outright prejudicial and usurious. The exclusive franchise they hold is a virtual monopoly; and AFAIC they have a responsibility to treat everyone in the service area equally, not cheery pick. The practice is as unethical as banks engaging in redlining. It’s against the law for them; it should be for TWC as well!

A_C

Well then, if it against the law for the banks then lets start a class action law suit! Who is with me!

If anything, It will give them a kick in the pants they really need at this point, as dont care about us..... lets get them!!!!!

This might sound hollow coming from me, given that I'm enjoying the expanded SI HD lineup, but I do believe twcinsider's assessment of the situation is the most likely explanation for the disparity between SI's HD lineup and that of the rest of the city.

SI has practically no high-rises, few large MDUs, utility poles aboveground, the vast majority of subscribers using converter boxes, less subscribers and is simply a newer system. .......

Ok, but that doesn't answer why the Hudson Valley region has the same lineup as Manhattan....

Must have misread the Brooklyn/Queens rate sheet.
I was citing the Manhattan rate sheet when I typed that. Maybe Brooklyn's rates are different...

The rate sheet says...

Standard service - $40.25
Not sure if that includes box rental at $7.10. and Remote at 25 cents.

And taxes.

The only reason I'd insist on analog service is to avoid having to get a cable box. Which is not an option I have.

good news guys!!!

My Caller ID on TV is working with my 8300HDC.

this is more exciting then TWC adding 15 HD channels in Manhattan!
:) yeah right

Anybody else getting "No Data" from the Guide for the New YES channel -- 753?

Anybody else getting "No Data" from the Guide for the New YES channel -- 753?Yes... no data here in Queens on 753.

What is with Ch 104? It says no Data. Does this free up some space?

Also, I'm in Astoria and a lot of the new HD channels are a grey screen (i.e., A&E HD, Food HD, History HD, etc.) -- any one else experience this in Astoria?

What is with Ch 104? It says no Data. Does this free up some space?

Bloomberg 104 was moved to 30
YES 30 was moved to 53
Galavision 53 was moved to 69

no space changes

Well then, if it against the law for the banks then lets start a class action law suit! Who is with me!

If anything, It will give them a kick in the pants they really need at this point, as dont care about us..... lets get them!!!!!

Apparently, the practice is not against the law. That's my point; it should be.

A_C

Sorry to interject with more bitching, my 8300 HDC failed to record Lost for the second time last night. I am freakin pissed! What exactly am I paying for! I had to reboot to get it to record again.

Is there a way to force or get it to update firmware? Also when I look at the diagnostic screen, which software am I looking at to know which firmware I have? The first one or the second one? I have seen both of those numbers referenced, but don't know which is which.

Sorry to interject with more bitching, my 8300 HDC failed to record Lost for the second time last night. I am freakin pissed! What exactly am I paying for! I had to reboot to get it to record again.

Is there a way to force or get it to update firmware? Also when I look at the diagnostic screen, which software am I looking at to know which firmware I have? The first one or the second one? I have seen both of those numbers referenced, but don't know which is which.

sounds like you have a good complaint for DOITT, at the least a higher up tech from TW (unreachable from a normal help call to TWC) will address your issue

is STARZHD not working in manhattan

is STARZHD not working in manhattan I haven’t checked today but I can tell you for sure that it wasn’t working last night in Queens. I thought I screwed it up :rolleyes: (by pushing through too many commands at once--- deleting, swapping pip, etc.) but I guess it was out in a wider area.

I am not complaining about that, I am complaining that with an HDMI connection from the 8300HDC, everytime I turn on the tv it shows the sd channels in 4:3 or normal mode eventhough in the settings menu, 16x9 is checked, stretch mode is checked. This should load each time that I turn on the tv with the whole screen being filled not with black bars on the side.

Now when I switch to componenet cables, everything is fine. Loads with the whole screen filed.

I just want to see if anyone else is having this problem or has a solution to this.

Im having the same problem. Any fix for this:confused:??

Hi guys, I hope this is an easy answer, but I've never used HDMI before. I just got a Playstation 3 and want to hook it up to my old HD set (a Toshiba 32HL84) which apparently only takes a DVI connection (I use component for the TW cable box). With the Playstation, there doesn't seem to be any component output jacks, just an HDMI output and what they call an AV Multiout connector, which, on the TV side of the cable they supply, has the red/white/yellow plugs, and obviously does not give an HD pic. Should I get an hdmi-dvi cable to get the HD picture and, if so, how do I then get the audio over to the TV? I guess this would also be the same question if I wanted to hook up the cable box or an upconverting DVD player with hdmi output to the dvi set- how do you get the audio part over? Hope someone out there knows the best connection mode for a Playstation or other such equipment.

Hi guys, I hope this is an easy answer, but I've never used HDMI before. I just got a Playstation 3 and want to hook it up to my old HD set (a Toshiba 32HL84) which apparently only takes a DVI connection (I use component for the TW cable box). With the Playstation, there doesn't seem to be any component output jacks, just an HDMI output and what they call an AV Multiout connector, which, on the TV side of the cable they supply, has the red/white/yellow plugs, and obviously does not give an HD pic. Should I get an hdmi-dvi cable to get the HD picture and, if so, how do I then get the audio over to the TV? I guess this would also be the same question if I wanted to hook up the cable box or an upconverting DVD player with hdmi output to the dvi set- how do you get the audio part over? Hope someone out there knows the best connection mode for a Playstation or other such equipment.

Audio = "red/white" cables

With the Playstation, there doesn't seem to be any component output jacks, just an HDMI output and what they call an AV Multiout connector, which, on the TV side of the cable they supply, has the red/white/yellow plugs, and obviously does not give an HD pic.
From this Playstation site (http://www.us.playstation.com/Support/PS3/GettingStarted/default.html) it looks like Sony sells a separate YPbPr/stereo LR AV cable with a 5-cable breakout. Believe there's a AVS Playstation forum. -- John

Thanks for tips, guys. I guess I didn't realize you could run both the hdmi cable and the regular audio plugs out of the PS at the same time.

I have an HD-DVR box and recently whenever I turn on my Samsung plasma TV and box, my TV say no signal detected. When I disconnect the HDMI cable from the box and reconnect it, the picture comes back on. I have to do this every time I turn on the TV. Anyone else have this problem?

I have an HD-DVR box and recently whenever I turn on my Samsung plasma TV and box, my TV say no signal detected. When I disconnect the HDMI cable from the box and reconnect it, the picture comes back on. I have to do this every time I turn on the TV. Anyone else have this problem?
Make sure you turn on the cable box before turning on the TV, not the other way around.

Two things, I didn't see them here, but then again I didn't look. IT appears TWCNYC pushed out a new release to OCAP boxes last weekend, about eight days ago. Caller ID is now an option under settings. IF you activate it remember to save it. Seems to work well. They haven't relesed a press release yet so probably very few people know about it. I have an SA 8300HDC. The second thing is I filed a complaint with DOITT about the Mystro software. I spoke with someone at TWC as a result and I believe late last week my two boxes were pushed a new version of the Mystro OS different from everyone else. I am able to select the output resolution WITH the HDMI connected to my HDTV! I didn't check the OS version, but I thought the people on this foum would want to know. Oh, yeah, Mystro still sucks, but this is an improvement and a step in the right direction.:)

Two things, I didn't see them here, but then again I didn't look. IT appears TWCNYC pushed out a new release to OCAP boxes last weekend, about eight days ago. Caller ID is now an option under settings. IF you activate it remember to save it. Seems to work well. They haven't relesed a press release yet so probably very few people know about it. I have an SA 8300HDC. The second thing is I filed a complaint with DOITT about the Mystro software. I spoke with someone at TWC as a result and I believe late last week my two boxes were pushed a new version of the Mystro OS different from everyone else. I am able to select the output resolution WITH the HDMI connected to my HDTV! I didn't check the OS version, but I thought the people on this foum would want to know. Oh, yeah, Mystro still sucks, but this is an improvement and a step in the right direction.:)
I dont get Caller ID option. I can select the output resolution with the HDMI connected to my HDTV. I have the 8300HDC box. How do you check the OS version??:confused:

Make sure you turn on the cable box before turning on the TV, not the other way around.

I did. I still have the same problem, and have to disconnect and reconnect the HDMI cable.

...I have the 8300HDC box. How do you check the OS version??:confused:

With TV and box powered on....
Hold the select button on remote down until little mail icon starts flashing
Then press down-arrow....it will bring up diagnostic screen.

gulley, but there is still a problem with the hdmi resolutions with the new setting options. If I set the box to stretch mode (have shows fitting the whole screen) and turn the tv off. When I turn it back on again, the box says stretch mode but it appears that everything is being displayed in normal mode with black bars on both side. I hate this because I want the picture to be appearing on the whole screen when I watch shows. This appears to only happen with hdmi, not component.

Also if I choose 480p with hdmi, when I turn the tv off than back on again it goes back to 480i.

With TV and box powered on....
Hold the select button on remote down until little mail icon starts flashing
Then press down-arrow....it will bring up diagnostic screen.

Why not just go to channel 996? It shows the diagnostic screen

Good morning all,

I woke up this morning with a black box over most of my screen that said "Your HDTV is not HDCP compatible - use component cables instead." (Paraphrasing.)

I was unable to change channels or access any controls; turning the box on and off did not clear the message.

When I did a full reboot, things seemed to return to normal, but I had to leave for work so couldn't watch for more than 30-45 minutes.

I do have the box (8300HD) connected via HDMI and my TV most certainly has HDCP - it's a newish Sony Bravia (2.5 years old tops) and has been connected via HDMI for 3-4 weeks now without incident.

Any idea what could be up? Manhattan South.

Thanks in advance,
Lewis

Good morning all,

I woke up this morning with a black box over most of my screen that said "Your HDTV is not HDCP compatible - use component cables instead." (Paraphrasing.)

I was unable to change channels or access any controls; turning the box on and off did not clear the message.

When I did a full reboot, things seemed to return to normal, but I had to leave for work so couldn't watch for more than 30-45 minutes.

I do have the box (8300HD) connected via HDMI and my TV most certainly has HDCP - it's a newish Sony Bravia (2.5 years old tops) and has been connected via HDMI for 3-4 weeks now without incident.

Any idea what could be up? Manhattan South.

Thanks in advance,
Lewis

If this is indeed the 8300HD and not the 8300HDC model, I would suggest turning off 480i from the output resolution. I used to get the same message due to issues switching from 1080i or 720p back to 480i. I finally kept the resolutions to 1080i and 480p in the end. I keep the same resolution output for my current 8300HDC box and everything works pretty smoothy.

Is it true that you can go down to 23st and pick up M cable cards ??

If this is indeed the 8300HD and not the 8300HDC model, I would suggest turning off 480i from the output resolution. I used to get the same message due to issues switching from 1080i or 720p back to 480i. I finally kept the resolutions to 1080i and 480p in the end. I keep the same resolution output for my current 8300HDC box and everything works pretty smoothy.

Thank you for your quick response.

It is indeed the 8300HD and I only have 1080i selected as the allowable output. Doing a cold reboot of the box seemed to have cleared it, but I am uncomfortable because I don't really believe in "freak" occurrences - there has to be a reason this happened, and I dread the thought of staying home and waiting for a service call (or worse, going to 23rd street and swapping the box) should it happen again.

Best,
Lewis

good news guys!!!

My Caller ID on TV is working with my 8300HDC.

this is more exciting then TWC adding 15 HD channels in Manhattan!
:) yeah right

Do you have TWC Phone?? :confused:

Thank you for your quick response.

It is indeed the 8300HD and I only have 1080i selected as the allowable output. Doing a cold reboot of the box seemed to have cleared it, but I am uncomfortable because I don't really believe in "freak" occurrences - there has to be a reason this happened, and I dread the thought of staying home and waiting for a service call (or worse, going to 23rd street and swapping the box) should it happen again.

Best,
Lewis

This happens to me as well. I cycle through my video imputs on my tv back to video 6 (or wherever I have my box hooked in) and the message goes away. If this works for you it be alot easier than rebooting.

Do you have TWC Phone?? :confused:

I do and it has introduced a whole new level of laziness in my life. Why pick up the receiver to see who is calling when I can look at my screen and mumble, "I don't want to talk to you". :D

I do and it has introduced a whole new level of laziness in my life. Why pick up the receiver to see who is calling when I can look at my screen and mumble, "I don't want to talk to you". :D

Were you able to install Digital Phone on your own?

Has it degraded your RR (or video) service at all?

(From whom)/did you port your number?

Thanks in advance,
Lewis

Were you able to install Digital Phone on your own?

Has it degraded your RR (or video) service at all?

(From whom)/did you port your number?

Thanks in advance,
Lewis

I did the digital phone install myself since the coax line was new and split already from when I was a customer of cable TV overbuilder RCN.

I ported my home phone number from Verizon to TWC. I do like the lower priced service with more features than Verizon ever offered me with their copper landline service.

I do not use RoadRunner due to how poor a service it is in the Queens area.

I subscribe to TWC for my TV and Phone and RCN for my cable internet.

My video in general I am satisfied with and have no immediate issues.

I did the digital phone install myself since the coax line was new and split already from when I was a customer of cable TV overbuilder RCN.

I ported my home phone number from Verizon to TWC. I do like the lower priced service with more features than Verizon ever offered me with their copper landline service.

I do not use RoadRunner due to how poor a service it is in the Queens area.

I subscribe to TWC for my TV and Phone and RCN for my cable internet.

My video in general I am satisfied with and have no immediate issues.

Thank you for taking the time to reply.

I'd be particularly interested to hear if anyone has experience in moving from Vonage to TWC home phone, as well as the process of swapping the RR cable modem for the cable modem/phone adapter.

Best,
Lewis

Thank you for your quick response.

It is indeed the 8300HD and I only have 1080i selected as the allowable output. Doing a cold reboot of the box seemed to have cleared it, but I am uncomfortable because I don't really believe in "freak" occurrences - there has to be a reason this happened, and I dread the thought of staying home and waiting for a service call (or worse, going to 23rd street and swapping the box) should it happen again.

Best,
Lewis
You really didn't have to do a reboot. Just turning the box off and on again should fix it also, but make sure you have both box ands TV off then start up with your cable remote. This is one of those glitches that can happen every so often but never to the point that a new box would be needed.

You better believe in freak occurances, because these boxes are loaded with them. I would suggest you go back to page one of this thread and you might read many issues that these Boxes did have. These boxes aren't perfect and never will be. A lot of us here on this thread just live with some of the hig up problems because most of them aren't that bad. The big things you sahould be worried about is:
Not recording a set show
replaying a blank screen when it claimed it was recording
Not powering up
Constant freezing the screen
Not l;etting you use the boxes many feautures to name a few of the majpor problems

Is it true that you can go down to 23st and pick up M cable cards ??

A few weeks back I posted that TW told me to go down to Queens Center and get the cablecard. I said that I heard it required a visit but was more than happy to go get it myself. I went and was told that, no we don't give out the cards, you need to have a site visit. I was very pissed and got them to promise not to charge me for the visit. They're due on Saturday.

I was also told that the charge was $4.75 monthly. But my rate sheet in the last bill shows it as $1.75. I think I'll complain if I get charged 4.75.

A few weeks back I posted that TW told me to go down to Queens Center and get the cablecard. I said that I heard it required a visit but was more than happy to go get it myself. I went and was told that, no we don't give out the cards, you need to have a site visit. I was very pissed and got them to promise not to charge me for the visit. They're due on Saturday.

I was also told that the charge was $4.75 monthly. But my rate sheet in the last bill shows it as $1.75. I think I'll complain if I get charged 4.75.
you shou;ld complain These cards are cheap. they should be under $2 for a while. BUT you knew that was coming. With most current boxes(not the earlier ones) you might need 2 cards per box. From my understanding 2 cards are needed on DVR sets only. This way you can access all subscribed channels on the bth tunners.

That is rude that they made you go down to QC , but you should have came here first and asked. Most of us know that a sevice call is needed for Card installation. But you are a good consumer, you haggled their mistake into a free service call. YOIU ARE THE MAN!

you shou;ld complain These cards are cheap. they should be under $2 for a while. BUT you knew that was coming. With most current boxes(not the earlier ones) you might need 2 cards per box. From my understanding 2 cards are needed on DVR sets only. This way you can access all subscribed channels on the bth tunners.

That is rude that they made you go down to QC , but you should have came here first and asked. Most of us know that a sevice call is needed for Card installation. But you are a good consumer, you haggled their mistake into a free service call. YOIU ARE THE MAN!

I think I have a better one. The guy showed up an hour late. I called after 2 (he was due by 2) and was told that I would get a free month, that is the policy. I think I will not get a free month but, hey, that would be nice. He did show up by 3ish and the cablecard install went fine.

Telco Offers High-Speed To Pair of Apartment Complexes; Sill Lacks Video Franchise
By Todd Spangler -- Multichannel News, 3/24/2008 8:31:00 AM
Verizon Communications is offering Internet service at up to 50 megabits per second, over its FiOS fiber-optic network, to residents in two Manhattan apartment complexes – but for now, it’s still unable to offer TV services in New York City.

Verizon announced an agreement Monday with Tishman Speyer, the owner and manager of the 110-building complex of Stuyvesant Town and Peter Cooper Village. Terms of the deal were not disclosed.

Verizon FiOS Internet service is now available in seven buildings in the Stuyvesant Town and Peter Cooper Village, which are located on 80 acres and contain 11,232 apartments. In 2006, Tishman Speyer acquired the residential complex from MetLife in a deal worth $5.4 billion.

Verizon will be competing with the promise of higher speeds against Time Warner Cable and RCN, both of which provide triple-play services to Stuyvesant Town and Peter Cooper Village.

Eric Cevis, vice president of Verizon Enhanced Communities, said in a press release that the deal to bring FiOS Internet services to Stuyvesant Town and Peter Cooper Village is the single largest urban agreement the phone company has undertaken to date and said it expects to expand the service to all the buildings in the complex “in a short period of time."

However, Verizon currently does not have a franchise from New York City to offer video service. The telco offers FiOS TV service to some communities in the New York counties of Westchester, Rockland and Orange, as well as on parts of Long Island. Verizon said it intends to expand video services in the state as it obtains franchises “in other markets.”

http://www.multichannel.com/article/CA6544157.html

6 more HD channels coming to Staten Island! :D

Effective April 30th we will launch Sports on Demand on ch. 1023, ABC Family HD on ch. 738, Disney HD on 749, ESPN News on ch. 792, Speed Channel HD on ch. 793, Toon Disney on ch. 787, Weather Channel HD on ch. 772.

I'm going to cry. :mad::mad::mad:


The following changes are planned for customers in Manhattan/Brooklyn/Queens & Mt. Vernon:
Effective April 30th we will launch Sports on Demand on ch. 1023.
In Brooklyn and Queens we will launch A&E HD on ch. 746, ABC Family HD on ch. 738, Animal Planet HD on ch. 786, CNN HD on ch. 710, Discovery HD on ch. 766, Disney HD on 749, ESPN News on ch. 792, Food Network HD on ch. 750, HGTV HD on ch. 764 , History Channel HD on ch. 740, The Learning Channel HD on 752, Lifetime Movies HD on ch. 762, M HD will launch on ch. 720, NHL Network HD on ch. 795, the previously announced NY1 HD will launch on ch. 701, Science Channel HD on ch. 775, Speed Channel HD on ch. 793, TMC HD on ch.778, Toon Disney on ch. 787, Versus/Golf on ch. 794, Weather Channel HD on ch. 772 and WE will change from DTV service to Standard Service.

In addition from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned for customers in Manhattan/Brooklyn/Queens & Mt. Vernon:

Effective April 1st TEN BLOXX will be renamed BLOXX.

Effective April 9th AZN will be discontinued by its provider.

Effective April 17th TV Guide Spot on Demand will be renamed TV Guide Network on Demand.

Effective April 30th we will launch Sports on Demand on ch. 1023. In Brooklyn and Queens we will launch A&E HD on ch. 746, ABC Family HD on ch. 738, Animal Planet HD on ch. 786, CNN HD on ch. 710, Discovery HD on ch. 766, Disney HD on 749, ESPN News on ch. 792, Food Network HD on ch. 750, HGTV HD on ch. 764 , History Channel HD on ch. 740, The Learning Channel HD on 752, Lifetime Movies HD on ch. 762, M HD will launch on ch. 720, NHL Network HD on ch. 795, the previously announced NY1 HD will launch on ch. 701, Science Channel HD on ch. 775, Speed Channel HD on ch. 793, TMC HD on ch.778, Toon Disney on ch. 787, Versus/Golf on ch. 794, Weather Channel HD on ch. 772 and WE will change from DTV service to Standard Service.

This is for manhattan residents

does that mean that we have Switched Digital Video in manhattan

In addition from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned for customers in Manhattan/Brooklyn/Queens & Mt. Vernon:

Effective April 1st TEN BLOXX will be renamed BLOXX.

Effective April 9th AZN will be discontinued by its provider.

Effective April 17th TV Guide Spot on Demand will be renamed TV Guide Network on Demand.

Effective April 30th we will launch Sports on Demand on ch. 1023. In Brooklyn and Queens we will launch A&E HD on ch. 746, ABC Family HD on ch. 738, Animal Planet HD on ch. 786, CNN HD on ch. 710, Discovery HD on ch. 766, Disney HD on 749, ESPN News on ch. 792, Food Network HD on ch. 750, HGTV HD on ch. 764 , History Channel HD on ch. 740, The Learning Channel HD on 752, Lifetime Movies HD on ch. 762, M HD will launch on ch. 720, NHL Network HD on ch. 795, the previously announced NY1 HD will launch on ch. 701, Science Channel HD on ch. 775, Speed Channel HD on ch. 793, TMC HD on ch.778, Toon Disney on ch. 787, Versus/Golf on ch. 794, Weather Channel HD on ch. 772 and WE will change from DTV service to Standard Service.

This is for manhattan residents

no.. read carefully - all that HD is going to brooklyn and queens....

does that mean that we have Switched Digital Video in manhattan

no - we're getting didily squat..

(and the rest of nyc doesn't have SDV - they're just dropping analog channels)

6 more HD channels coming to Staten Island! :D

Effective April 30th we will launch Sports on Demand on ch. 1023, ABC Family HD on ch. 738, Disney HD on 749, ESPN News on ch. 792, Speed Channel HD on ch. 793, Toon Disney on ch. 787, Weather Channel HD on ch. 772.
Speed Channel HD! woot!

Now it's really time to upgrade to the DTValue package. I needs me some Formula 1 in widescreen, and more Nascar in HD never hurt anyone (even though I hate Nascar.) :D

To be honest, I'm not overly excited about any of those channels, but I'll take it. I'm waiting for the Travel Channel and Sci-Fi Channel.

My aunt lives in East Orange, NJ. They have Comcast of Union NJ, which is adding Sci-Fi HD in May. I plan to be making liberal use of her DVR. :D

To be honest, I'm not overly excited about any of those channels, but I'll take it. I'm waiting for the Travel Channel and Sci-Fi Channel.

And what about USA HD?? I mean, at least on MONDAYS i would watch it. :)

And what about USA HD?? I mean, at least on MONDAYS i would watch it. :)

I'd take that over the new channels too. Except for ESPN News, which I was looking forward to.

so far no TWC region has any of the Universal channels (USA, SciFi...)

Man, look at the size of that list! This might be the only time I regret moving from Queens to Manhattan.

At this point the excuses about a lack of capacity in Manhattan ring a bit hollow. If a handful of channels were being introduced to the outer burroughs, fine, but over 20, seriously?! Things can't be that drastically different between the systems.

:(

I'm waiting for Sci-Fi in HD as well. But for non-fiction HD programming outside of sports, you can a show that shows you the beauty of nature, ie Weather, Discovery, etc. I think they have their value.

I didn't buy an HD set for just that, but it really shows off the set. You look at fiction programming much of the time, and high-def means that I can see the actor's pores so much more clearly on a closeup. Something I can live without.

so far no TWC region has any of the Universal channels (USA, SciFi...)

Except of course for the Universal Channel.

Man, look at the size of that list! This might be the only time I regret moving from Queens to Manhattan.

At this point the excuses about a lack of capacity in Manhattan ring a bit hollow. If a handful of channels were being introduced to the outer burroughs, fine, but over 20, seriously?! Things can't be that drastically different between the systems.

:(

the other boroughs are dropping analog channels.. thats where the bandwidth is coming from.
SI and Woodside Queens have done so - the rest of queens and the parts of brooklyn twc services are now doing so.... It would seem Manhattan is next - although that will probably be split into Northern and Southern Manhattan...

The new HD channels are nothing to write home about. Hopefully NY 1 news is in true HD and not magnified April Fools HD.

I've always thought that it was weird that people wanted news channels in HD. Though Fox News would be the one that I wouldn't mind in HD...they have the hottest anchors of all the CableNet News Channels!! :D

NY1 HD is SD with pillarboxes applied. Nothing more.

Well, I mean if I had options, I would want other channels in HD over NY 1 news, but since it is there, I just hope the HD is decent. I do like some of the political programming and Sports on 1. So it would make a decent HD channel.

I agree with you about Fox News looking good in HD. I mean CNN looks pretty decent when broadcasting in HD even though some of their shows like Larry King are in 4x3 with sidebars.

NY1 HD is SD with pillarboxes applied. Nothing more.

Grrr. April Fools has come early this year. :mad:

Think positively. They allocate the bandwidth, launch the station, and start adding HD programming. NY1 is a TWC property. They must have plans to bring the infrastructure in.

Finally, more HD channels in Queens. Now all TWC needs to do is improve broadband speeds!!

Finally, more HD channels in Queens. Now all TWC needs to do is improve broadband speeds!!

or at the very least maintain them.

Are people still having problems with the 4250HDC ? I'm only asking because I got one when I upgraded to HD in October but after 2 months of weekly reboots and slow channel changes, the tech came & replaced it with a used 3250HD.

Since I got it, I've noticed a low hum coming from the TV speakers. I don't always hear it, but to my sensitive ears, it does annoy me sometimes. I don't hear it at all when I watch DVDs, Blu-rays or games so I don't think it's a problem with my Sony. I even unplugged the cable box and TV in case it was a bad grounding issue. That didn't help.

I'm thinking about calling and having the 3250 replaced by a 4250. Hopefully, the Navigator software works better. I would prefer to have the higher resolution guide again, the lower resolution guide on the 3250 sucks on my HDTV, sometimes it gets dimmer and then it gets brighter (probably another problem with the box).

Anyway, I'm looking forward to April 30th. I only wish Scifi-HD & USA-HD were included in that list, but I have a feeling we'll get them by the summer which would mean seeing the final 10 episodes or so of the final season of BSG in HD.

Anyway, I'm looking forward to April 30th. I only wish Scifi-HD & USA-HD were included in that list, but I have a feeling we'll get them by the summer which would mean seeing the final 10 episodes or so of the final season of BSG in HD.

As soon as TWC reveals they have the rights to start showing them... you'll get them (no TWC region has them yet..)

I refuse to believe TWC can't throw Manhattan a bone and add a couple of HD channels. The bandwidth excuse is bunk. Analog channels have been removed and not been replaced. Enough already. I want my Golf/Vs for the NHL playoffs next month!

I'm going to cry. :mad::mad::mad:


The following changes are planned for customers in Manhattan/Brooklyn/Queens & Mt. Vernon:
Effective April 30th we will launch Sports on Demand on ch. 1023.
In Brooklyn and Queens we will launch A&E HD on ch. 746, ABC Family HD on ch. 738, Animal Planet HD on ch. 786, CNN HD on ch. 710, Discovery HD on ch. 766, Disney HD on 749, ESPN News on ch. 792, Food Network HD on ch. 750, HGTV HD on ch. 764 , History Channel HD on ch. 740, The Learning Channel HD on 752, Lifetime Movies HD on ch. 762, M HD will launch on ch. 720, NHL Network HD on ch. 795, the previously announced NY1 HD will launch on ch. 701, Science Channel HD on ch. 775, Speed Channel HD on ch. 793, TMC HD on ch.778, Toon Disney on ch. 787, Versus/Golf on ch. 794, Weather Channel HD on ch. 772 and WE will change from DTV service to Standard Service.


Where did this message appear? URL?

TWCNYC you suck

Where did this message appear? URL?

http://www.timewarnercable.com/nynj/programming/channelchanges.html

wOOt! speed HD :)

on a side note...anyone having horrible service in Brooklyn(Dyker/Bay Ridge area)
for the past 3 days I have had blackouts on most of the channels and today ALL the channels...grrrrrr

or at the very least maintain them.

Are people still having problems with the 4250HDC ? I'm only asking because I got one when I upgraded to HD in October but after 2 months of weekly reboots and slow channel changes, the tech came & replaced it with a used 3250HD.




I see the 4250 and 3250 mentioned often (and HDMI problems). When I went to TWC to request a non dvr box about 7 months ago, I was given a Samsung with Mystro software. HDMI works fine (only had a problem once in 7 months, had to reboot). I really dislike Mystro.
Why don't you guys request the Samsung box (I forget the model number)?. Is it because no Passport?

Hi. I am a TWC-NYC subscriber with an SA 8300HD DVR and CableCard. I connected a 19" Sharp LCD HD set in October 2008 and was getting the unencrypted channels, but as of 3/25 I stopped receiving the Weather Channel. It was on channel 72, but it is blank now. I can still receive the other channels. Does anyone know if TWC has moved to another channel?

TIA...JL

the other boroughs are dropping analog channels.. thats where the bandwidth is coming from.
SI and Woodside Queens have done so - the rest of queens and the parts of brooklyn twc services are now doing so.... It would seem Manhattan is next - although that will probably be split into Northern and Southern Manhattan...


Northern Manhattan will be first since there are few small business with analog boxes. They already started sending mail to customers that have analog boxes here in manhattan because my grandmother has analog service and she received a card in the mail yesterday that require to switch to digital service.

The whole process will take place between may and july. You will see all those HD channels in northern Manhattan by the end of June.

so apparently TWCNY is no longer offering those faster internet speeds we heard about a little while back. They now tell me it is in the testing phase :( did anyone sign up for those speeds back then, are you getting it now?

Northern Manhattan will be first since there are few small business with analog boxes. They already started sending mail to customers that have analog boxes here in manhattan because my grandmother has analog service and she received a card in the mail yesterday that require to switch to digital service.


Thanks for the info, I was hoping someone with analog service in the city would chime in.


The whole process will take place between may and july. You will see all those HD channels in northern Manhattan by the end of June.

Speculation or was there something on the card that indicated this?

the other boroughs are dropping analog channels.. thats where the bandwidth is coming from.
SI and Woodside Queens have done so - the rest of queens and the parts of brooklyn twc services are now doing so.... It would seem Manhattan is next - although that will probably be split into Northern and Southern Manhattan...


Northern Manhattan will be first since there are few small business with analog boxes. They already started sending mail to customers that have analog boxes here in manhattan because my grandmother has analog service and she received a card in the mail yesterday that require to switch to digital service.

The whole process will take place between may and july. You will see all those HD channels in northern Manhattan by the end of June.


yes thanks for the info.

if thats the case they might shoot for q4 in manhattan south. which is way too late.

Originally Posted by carl2680
The whole process will take place between may and july. You will see all those HD channels in northern Manhattan by the end of June.

Speculation or was there something on the card that indicated this?
The card says that as a customer you need to switch to a digital box no later than may 23th.
so by that time we will see TWC testing all those HD channels here in Northern Manhattan.

Also you need to keep in Mind that there are many knuckleheads that are a pain in the ass. Now TWC is forcing all these people to digital or they will stay without service. I live In Morningside Heights and There are some Verizon trucks around here working. I asked them what they are doing and one of them told me that they getting the lines ready to FIOS.
Verizon is already wiring the city to full speed. Now they are only waiting for the franchise agreement.

Now all we need is someone in Brooklyn or Queens with analog service who got a similar notice...

If we know what date they had to make the change - then we'll have a good idea of the switchover timeframe.

to promote cable envy, my dad in brooklyn has cable vision, from what I understand they went Switched video recently, (i found out late) when I went over there this weekend I saw a big improvement in PQ on his hd channels, I keep forgetting how many more they get than us :(

to promote cable envy, my dad in brooklyn has cable vision, from what I understand they went Switched video recently, (i found out late) when I went over there this weekend I saw a big improvement in PQ on his hd channels, I keep forgetting how many more they get than us
I guess the fixed that problem because my sister In NJ has cablevision and her HD channels looked terrible the last time I went there, I don't know about now if they deploy SDV in NJ too.
Even if TWC droped all analog channels in order for the picture quality to improve they need to roll SDV on top of going all digital.

how funny. I called Dish networks today because I got tired of watching Dirty Jobs/Mythbusters on SD. But then I found out that Dish does not carry YES. So much for that idea. Now I find out that 4/30 is *the* date for more HD. Can't wait.

Not sure how true this is...but...The company i work for just bought a building on Murray St in Manhattan. Verizon reached out to us because the previous owner of the building (along with other buildings on the bloc) had Verizon come in and replace all copper with Verizon FIber for FIOS. Verizon engineer came out along along with a business sales rep and wanted to see if we wanted to get the ball rolling for FIOS TV.

We were under the impression that a franchising agreement has not been reached with the city yet. But the engineer informed us that the agreement will be awarded in OCT 2008.

Not sure if anybody can confirm this yet or not. But Verizon assured us that we can order TV now for our entire building (6 floors) and it will be ready by end of 2008 after the franchise is awarded. But of course, we said we wanted wait to there is an agreement with the city.

Not sure how true this is...but...The company i work for just bought a building on Murray St in Manhattan. Verizon reached out to us because the previous owner of the building (along with other buildings on the bloc) had Verizon come in and replace all copper with Verizon FIber for FIOS. Verizon engineer came out along along with a business sales rep and wanted to see if we wanted to get the ball rolling for FIOS TV.

We were under the impression that a franchising agreement has not been reached with the city yet. But the engineer informed us that the agreement will be awarded in OCT 2008.

Not sure if anybody can confirm this yet or not. But Verizon assured us that we can order TV now for our entire building (6 floors) and it will be ready by end of 2008 after the franchise is awarded. But of course, we said we wanted wait to there is an agreement with the city.

Funny how the city is giving Time Warner JUST enough time to get their act together and 'upgrade' (aka eliminate analog) - shooting down FIOS before it even has a chance to start up.

Frogger, they have already started wiring my 30-floor co-op on UES (we're not far from the Verizon facility on E. 91st) for FIOS and they are paying something like $35,000 for the privilege. And they just signed a big deal with (I think) Stuyvesant Town too. It sounds like they are getting their ducks in a row ready for the city approval of the franchise. October sounds good to me if it's true.

What's the closest area to Manhattan that currently offers FIOS? I'd like to take a look at their channel lineup...particularly their HD offerings.

What's the closest area to Manhattan that currently offers FIOS? I'd like to take a look at their channel lineup...particularly their HD offerings.Enter a zip code of a place that has it like in Long Island..

http://www22.verizon.com/Content/FiOSTV/Channel+Lineup/Channel+Lineup.htm?displaytype=bypackage&zipCode=10011&region=NEW%20YORK%20CITY

Funny how the city is giving Time Warner JUST enough time to get their act together and 'upgrade' (aka eliminate analog) - shooting down FIOS before it even has a chance to start up.

Or

Funny how TWC moves quickly when it has to.

Careful what you wish for

Verizon Customers Broadcast Problems With Service

Sam Miller came so close to tossing his Verizon cable TV box to the curb outside.

After signing up in November for Verizon's $99 a month deal for FiOS cable TV, Internet and phone service, Verizon was still sending him bills for $130 or more. He called to complain each month, but eventually his bill was stacked with $265 in extra fees.

http://www2.tbo.com/content/2008/mar/26/customer-troubles-fill-verizons--box/?imw=Y

I saw on the news yesterday that the city comptroller wants to create a cable user's bill of rights. Anyone know how we can get our feedback to the comptroller?

Comcast and Time Warner Cable are in talks to invest in a WiMax wireless high-speed internet network that on again/off again partners Sprint and Clearwire would operate, reports The Wall Street Journal. Intel, Google and #6 MSO Bright House Networks have also expressed interest in contributing to the venture.

Comcast has something like 40 HD offerings, we don't. Maybe TW should try getting its bread and butter taken care of first before looking for more revenue streams.

I saw on the news yesterday that the city comptroller wants to create a cable user's bill of rights. Anyone know how we can get our feedback to the comptroller? http://www.comptroller.nyc.gov/contact.htm

http://www.comptroller.nyc.gov/

Or

Funny how TWC moves quickly when it has to.

But they aren't moving quickly....

This has actually been planned out for over a year

Comcast and Time Warner Cable are in talks to invest in a WiMax wireless high-speed internet network that on again/off again partners Sprint and Clearwire would operate, reports The Wall Street Journal. Intel, Google and #6 MSO Bright House Networks have also expressed interest in contributing to the venture.

Comcast has something like 40 HD offerings, we don't. Maybe TW should try getting its bread and butter taken care of first before looking for more revenue streams.

You gotta differentiate between TWC 'national' and TWC 'local'....

TWC and Comcast both have the rights to roughly the same # HD networks....

Consumerist received a long letter describing Verizon's problems from an employee...

A mysterious letter was anonymously faxed to our headquarters by a self-described "disgusted" Verizon customer service rep angry at how he/she says Verizon is screwing over landline customers. Here's the highlights of his gut-spilling:

* 30,000+ people nationwide have still not received the free HDTVs Verizon promised new FiOS triple-play subscribers
* Verizon totally screwed up the "blitz" promotion, leading some customers signing up and not getting their discounts, others getting too much discount, and others not getting their discount for months
* Employees issued over $1 million in credit in January '08, double what was given out in Jan '07
* $250 in discretionary credit has been reduced to $50
* Internally, Verizon refers to customer service reps who give out "too much" credit due are called "offenders."

If his allegations are true, they could prove fodder for the NJ AG's office.

Full letter scan, inside...

http://consumerist.com/372921/leaks-insider-says-verizon-isnt-fulfilling-advertised-discounts-for-tens-of-thousands

Funny you posted that as I just got through reading that off of another site. That letter is getting a lot of notice in tech and cable forums.

I was reading another thread about how bad the Tampa Bay area is with FIOS and customer service issues.

Makes me cautious for if and when FIOS goes live in my area of Queens to feel it out and see how the local reaction is to it before getting in over my head and having to deal with the headaches some have had with it.

I want the latest and greatest like the next person, but not at the expense of possible major issues dealing with the product and customer service.

I will give time for it to settle in and then order it. Give Verizon time to hammer itself out.

I have a friend with an 8300HD box (not HDC). They live in Manhattan/Chelsea.

They are renovating their bathroom and thus have to move out for a few weeks. They have found a sublet in Manhattan, and the sublet has cable. They asked me whether they could just take thier 8300HD with them and use it in the sublet.

I have no idea. Anybody out there who's tried this? Any opinions?

Thanks,
-barry

http://www.comptroller.nyc.gov/press/2008_releases/pr08-03-027.shtm

I like this provision btw:
3. Independent Arbitration

Create an independent arbitration system to help cable companies and independent programmers efficiently resolve disputes over access, rather than denying consumer access to popular programming. (This mechanism would avoid the type of blackouts that consumers have experienced such as when Yankees and Mets programming were not available to many cable subscribers for lengthy periods of time

Looks like they already have a bill of rights drafted, still I'm sending them an email pointing to this thread.

Why not

I have a friend with an 8300HD box (not HDC). They live in Manhattan/Chelsea.

They are renovating their bathroom and thus have to move out for a few weeks. They have found a sublet in Manhattan, and the sublet has cable. They asked me whether they could just take thier 8300HD with them and use it in the sublet.

I have no idea. Anybody out there who's tried this? Any opinions?

Thanks,
-barry

My friend does this but on Cablevision. Box is provisioned under his address, but it's used in his dads house a few miles away. Don't see why they shouldn't be able to.