I'm on UWS and out. On Demand works thats weird.

TV and internet working here Midtown West.

so right now it sounds like its just a Northern Manhattan thing (Above East 86th Street and above West 79th Street)

I'm on UWS and out. On Demand works thats weird.

It actually doesn't

(at least I can't select anything to play...)

Cable is out here in the 120sth Morningside heights. Cable and phone working fine. I think it might have to deal with the analog shut down.

Finally got thru...

Outage is "between W79th and W146th between West Side highway and Central Park West/8th Ave"

Doesn't sound like its related to the analog shutdown.... if it was it would affect the entire northern Manhattan region...

This is the second outage this week for me, there was one in my building a few days ago. Lets see when they put it back on if they put the whole system alone with analog too. I am glad is happening today instead of tomorrow night because I gotta watch the finals :)

On demand works try TnT or Food On demand see what happens.

On demand works try TnT or Food On demand see what happens.

I cant get any to work on my 8300HD box....

(VOD does work differently than the cable signal itself... so its possible it could work)

Every thing working here w70st .

all the on demands channels work fine including the premium ones( Manhattan 121th street).

Now they went out on one set but are working on two others. As more people tune in they will all go down

Every thing working here w70st .

The problem is north of w79th st

my internet went down for about 10 minutes....

I wonder if that was related to anything....

Do we (TW customers) get any credit on our bill for this downtime?

How soon can we apply for it?

And it's all back..

Doesn't look like any analog is missing

Internet went out about 20/30 minutes ago and its still down. TV is the same story.

-Dane

one small analog change that i just noticed.

MSG just shifted from 32 to 37

Everything including internet is still out at 81th @ West End. (8:25pm)

Everything including internet is still out at 81th @ West End. (8:25pm)

Try unplugging it from the wall outlet and waiting a few minutes before turning it back on.

My cable is back and working again.

92nd & Columbus Ave.

:eek::mad: You guys had no coverage at 6:30PM-- give and take 15 minutes??? That means you missed the Belmont? I would be furious!!!! That would’ve driven me postal.

I just watched it again on my DVR so it wasn’t a problem in Queens. Sorry to hear that.

Cable and internet are still out here at w81st. (8:54am) It has been almost 16 hours now. Really ridiculous...I don't ever remember losing cable for this long.

:eek::mad: You guys had no coverage at 6:30PM-- give and take 15 minutes??? That means you missed the Belmont? I would be furious!!!! That would’ve driven me postal.

I just watched it again on my DVR so it wasn’t a problem in Queens. Sorry to hear that.

I already posted that I had to pull out my antenna in order to watch the Belmont.

Luckily my Sony XBR5 has an HD tuner, so I got to watch the race in HD with my antenna.

Feel sorry for those who missed watching history. Even though Big Brown lost the race...

Well, my internet has dropped out about 3 times in the last 30min and my TV is freezing every 10-15 min. Pretty sure everything will go out here soon.

:eek: So far... so good.. in my part of Queens.:confused:

:eek: So far... so good.. in my part of Queens.:confused:
Errr, I'm in Flushing too........I think I should get my modem changed.

Is this normal for a cable modem :
Received Signal Strength: -9.2 dBmV

Errr, I'm in Flushing too........I think I should get my modem changed.If you are having problems with both the internet and the television, perhaps it might be a tech visit situation? The signal coming in might be a problem(?).

Are you in a house or a building?

Recently the city did perform their every 7 to 10 year massive pruning mission pillaging through our tree lined streets with convoys of wood chippers, bucket trucks and troop movers, actually doing a great job but leaving many dangling wires in their wake. I almost lost my cable run to my house due to their enthusiasm, fortunately, I was present during that battle. Did you check your outside hookup situation?

Hi

Does anybody know how to contact TWC NY Technology? I have called the 358-0900 number, but those folks dont know anything and dont care.

My issue:

1) Lineup changes are reflected on the guide, but does not seem to be used for DVR. Example: today, my DVR recorded Universal HD from 1-3PM because it thought Poker was on. However they were showing Hockey. The guide accurately reflects that Hockey was on, but the DVR recorded anyway.

2) The DVR clears space before it is needed. It deleted enough space for 2 hours of HD content at 1PM. I discovered the issue at 1:15PM, but it was too late. I had already lost countless hours of SD content. (I know, I should have checked upcoming recordings.)

3) And there is no way to un-delete. How come Tivo can (undelete) but TWC's DVR cannot? On my Tivo, I would have been able to save most of the shows that were deleted!!!

The customer rep kept saying they dont control what is broadcast. Doh. I know that. But they told you Hockey was on, and you didnt use that information!

Anyway, I'd like to know this issue is raised to the people that actually care and can do something about it.

Thanks

Errr, I'm in Flushing too........I think I should get my modem changed.

Is this normal for a cable modem :

-9.2 is a bit low... should work but is at the bottom end of 'acceptable'. Id like to see it between -3 and +3.

Is anybody still suffering the outage that began yesterday? 24 hours later and still no cable or internet.

Is anybody still suffering the outage that began yesterday? 24 hours later and still no cable or internet.
I got my cable back this morning. No internet outage because i have Fios internet.

Cable: TWC
Internet: Verizon Fios

I dont know if anyone heard but theres a promotion for 3 months hbo. When i called i was offered 3 months of hbo or 1 month hbo and 1 month cinemax.

http://forums.slickdeals.net/showthread.php?t=832958

Is anybody still suffering the outage that began yesterday? 24 hours later and still no cable or internet.



just came back at around 6pm here at 81st on UWS. total outage time > 24 hours.

-9.2 is a bit low... should work but is at the bottom end of 'acceptable'. Id like to see it between -3 and +3.

Could this be why my internet is very slow at times and disconnects every once in a while?

Anyone getting no picture hooked up to component? About 1 hour or so the picture for component turned gray but I can still see the channel information when changing channels.

Watching through s-vdeo the picture is there. What's going on? :confused::mad:

I dont know if anyone heard but theres a promotion for 3 months hbo. When i called i was offered 3 months of hbo or 1 month hbo and 1 month cinemax.

http://forums.slickdeals.net/showthread.php?t=832958

I called to ask about this in Manhattan, and was offered one month of free HBO and Cinemax - no Showtime.

On another subject, are we not getting When We Left Earth in HD on TWC? Such great reviews, but I can only find it on the Discovery SD channel.

On another subject, are we not getting When We Left Earth in HD on TWC? Such great reviews, but I can only find it on the Discovery SD channel.

Because Manhattan doesn't get DiscoveryHD yet (the other Boros do)

I see in the paper today how wide the outage was Does every one have there cable &internet back??

Anyway, I'd like to know this issue is raised to the people that actually care and can do something about it.

Thanks

Don't waste your time.

A_C

how do you test your modem signal strength?

cable/internet came back for me (UWS 81st st.) last night around 6pm but went out again today around 11am. Still out now (5:15pm)

this is getting REALLY ridiculous. even more ridiculous is that I guess not enough people have called so that it is not yet considered an "outage" (instead, they gave me an appointment for wednesday morning) which I assume means they are not working on fixing it...

so pissed.

cable/internet came back for me (UWS 81st st.) last night around 6pm but went out again today around 11am. Still out now (5:15pm)

this is getting REALLY ridiculous. even more ridiculous is that I guess not enough people have called so that it is not yet considered an "outage" (instead, they gave me an appointment for wednesday morning) which I assume means they are not working on fixing it...

so pissed.

Is any one else have this problem:( No problems south of 79st.:D Call TWC and report any problems

Is any one else have this problem:( No problems south of 79st.:D

I was out of my apt most of the weekend, so i was out of the loop on this issue. But i WILL tell you THIS: my TWC internet modem has been going ON and OFF most of the morning/afternoon. It kept changing like that, every 15-20 minutes or so. But luckily, it's been more ON than OFF over the last couple of hours. :confused:

cable/internet came back for me (UWS 81st st.) last night around 6pm but went out again today around 11am. Still out now (5:15pm)

this is getting REALLY ridiculous. even more ridiculous is that I guess not enough people have called so that it is not yet considered an "outage" (instead, they gave me an appointment for wednesday morning) which I assume means they are not working on fixing it...

so pissed.




came back around 8:30pm tonight. guessing this one was not as widespread given the lack of outcry on here but i do know it was a least 2-3 block radius of here (81st/wea).

Interesting article
http://www.multichannel.com/article/CA6568511.html?desc=topstory

They say that they will have 100 channels by year end which is good, but FIOS will have 150.

Interesting article
http://www.multichannel.com/article/CA6568511.html?desc=topstory

“FiOS is cannibalizing itself,” Hobbs said.

Any idea what he means by this?

A_C

“FiOS is cannibalizing itself,” Hobbs said.

Any idea what he means by this?

A_C ;)
can·ni·bal·ize (kn-b-lz)
v. can·ni·bal·ized, can·ni·bal·iz·ing, can·ni·bal·iz·es
v.tr.
1. To remove serviceable parts from (damaged airplanes, for example) for use in the repair of other equipment of the same kind.
2. To deprive of vital elements or resources, such as personnel, equipment, or funding, for use elsewhere: "It becomes necessary to cannibalize unsuccessful projects to fund those which can proceed" Daily Report for It would have been nice if Time Warner Cable chief operating officer Landel Hobbs, presented some examples of this cannibalism.

In that part of the article he was talking about TW's increasing share of the high speed data market, and that digital subscriber line service is declining among telcos like Verizon. I guess he is saying FIOS is taking it away from the regular telephone company? Which is sort of like saying Verizon Wireless is taking away business from their landline side. But I'm not sure if Verizon cares which division it gets its money from.

In that part of the article he was talking about TW's increasing share of the high speed data market, and that digital subscriber line service is declining among telcos like Verizon. I guess he is saying FIOS is taking it away from the regular telephone company? Which is sort of like saying Verizon Wireless is taking away business from their landline side. But I'm not sure if Verizon cares which division it gets its money from.:cool: That makes sense, but, when FIOS finally gets their infrastructure in place, then, Time Warner will be the ones getting cannibalized. ;)

Verizon To Add 'At Least' 25 HD Channels This Summer,
Telco Eyes 150-Channel High-Definition Lineup By End of 2008
By Todd Spangler -- Multichannel News

"Verizon Communications will turn up the heat on cable and satellite competitors this summer, adding more than 60 channels to the FiOS TV lineup, including more than 25 high-definition channels.

The FiOS TV HD lineup will now range from 52 to 65, depending on market, and Verizon reiterated its goal of offering 150 HD linear channels by the end of 2008.

New channels in the HD neighborhood will include Lifetime, Animal Planet, TLC, Science Channel, Smithsonian Channel and Outdoor Channel. Subscribers to FiOS TV's Movie Package will see a five new HD channels from Starz Entertainment and Showtime Networks.

"We are aggressively acquiring high-quality programming in both standard and high definition that appeals to a broad array of viewers," FiOS TV vice president of content and programming Terry Denson said in a statement.

Verizon spokeswoman Heather Wilner said the telco is not providing a full list of the new HD and SD channels that will be added to the service at this time. The announcement Thursday is "a preview of the overall channel content additions" slated for FiOS TV this summer, she said.

The new channels will be added region by region, starting in early July, and will be activated in all FiOS systems over the next few months."

Does anyone know how their HD line-up compares to TW right now? I've heard it actually doesn't compare too well, but not sure. I guess their pic quality and Internet speed might be selling points for me to switch if the HD lineup isn't much better.

By the way, they have already finished wiring my building, so I'm going to be curious to see what prices and freebies they offer to get customers to switch once they get the city's franchise approval to start providing service.

Verizon To Add 'At Least' 25 HD Channels This Summer,
Telco Eyes 150-Channel High-Definition Lineup By End of 2008
By Todd Spangler -- Multichannel News


By the way, they have already finished wiring my building, so I'm going to be curious to see what prices and freebies they offer to get customers to switch once they get the city's franchise approval to start providing service.

I understand the FIOS HD picture is noticeably superior to Cable's, but their lineup still leaves a great deal to be desired. There's also some very well documented problems with the DVR they issue.

At this point, all things considered, I wouldn't automatically jump ship just because I could get FIOS. The TWC HD lineup isn't bad and the service (at least on the East Side) has been extremely reliable lately.

A_C

I understand the FIOS HD picture is noticeably superior to Cable's, but their lineup still leaves a great deal to be desired. There's also some very well documented problems with the DVR they issue.

At this point, all things considered, I wouldn't automatically jump ship just because I could get FIOS.If there are discernable improvements in picture quality, I am there, regardless. PQ supersedes channel line up. And I believe they have multi room DVR capabilities but I don’t know if this if for HD. At the least, we will have options, competition, for internet and phone service too.

If there are discernable improvements in picture quality, I am there, regardless. PQ supersedes channel line up. And I believe they have multi room DVR capabilities but I don’t know if this if for HD. At the least, we will have options, competition, for internet and phone service too.

That's the most important part. That article (linked to a few post up) spoke to TWC's efforts to fight back against Verizon.

"the cable operator is prepared to fight back the threat with advanced services and innovative pricing plans."

TWC would be happy to give us as little as possible for as much as they could charge if FIOS never came to town. Boo Hoo TWC. Party's over! Now the customer finally has a say...the way it should be.

And call me crazy, but does anyone see Start Over or Price Lock as actual benefits? Perhaps Start Over, if it lets me rewind shows that I started watching mid way through and I hadn't DVR'd them. But Price Lock...isn't that just TWC's way of giving a slight discount now to prevent their customers from getting a bigger discount later?

Hi - is anyone else having issues right now with 705 / fox hd?

Choppy, loss of audio, picture freezing.

Thanks,
Lewis

Hi - is anyone else having issues right now with 705 / fox hd?

Choppy, loss of audio, picture freezing.Yes, all of the above. I think it’s the severe weather we’re experiencing.

Yes, all of the above. I think it’s the severe weather we’re experiencing.

reminds me of my DirecTv days. guess we'll be experiencing sun spots in a few days. ;)

Since some changes have been made in Northern Manhattan (very minor) - I'll have an updated spreadsheet tomorrow night...

Notes so far:
1) No more QAM64 in use
2) Most unassigned active signals have been cleared out (remaining ones likely active onDemand content)
3) No analog channels have been dropped recently

HDNet's summer schedule shifts its 10-min Saturday test patterns to 10 am ET starting 6/14/08. (Visit HD.Net and search schedule for 'test' 7 days ahead.) The last four minutes feature resolution wedges (http://www.avsforum.com/avs-vb/showthread.php?p=7359152&&#post7359152) for measuring display (and delivery system) resolution limits. This earlier post (http://www.avsforum.com/avs-vb/showthread.php?postid=5175424#post5175424) has a measurement technique for reading horizontal resolution across a 16X9 screen width. (Vertical resolution, using the horizontal converging lines, involves multiplying the 'gray-out point' on wedge lines only by 100 for a reading.) This site (http://www.smartcalibration.com/hdnetpatterns.html) outlines adjustments using the patterns. (Adjusting set sharpness controls, without causing ghost-like ringing on resolution wedges, sometimes enhances visible resolution.)

A few AVSers, in smaller TWC cities it seems, have reported measuring close to 1920X1080 from HDNet's pattern with true-1080p displays. That's a gray-out point of ~10.7 on the vertical wedges; (10.7X100X1.78). But many seem limited to ~1300 lines effective resolution (http://archive2.avsforum.com/avs-vb/showthread.php?p=5667245&&#post5667245). Whether that's due to STB limitations or head-end rate shaping isn't clear. Also, while Verizon's FIOS is noted for not re-compressing HD (or SD) from program suppliers and better PQ, some AVSers with FIOS have reported restricted HDNet test pattern resolution, not full 1920X1080. HDNet is just one channel from a head end, but it's a measurement tool. -- John

hd theater has been moved from 718 to 767 in manhattan and brooklyn/queens receive plant green HD on 768.

Is it just me or does TWC's HD PQ suck? LoL. My 360 looks great on my TV, but this damn cable looks so bad.

Is it just me or does TWC's HD PQ suck? LoL. My 360 looks great on my TV, but this damn cable looks so bad.

Yeah it's been looking pretty bad lately -- I've been seeing artifacts everywhere I look. Seems to have gotten worse lately. :-(

Is it just me or does TWC's HD PQ suck? LoL. My 360 looks great on my TV, but this damn cable looks so bad.

Well, its a lot better than it used to be; and I've been one of the more vocal critics of TWC's picture quality in the past. Here on the East Side it's been pretty good lately, in my view.

I don't think comparing picture quality between Cable TV and Blu-ray is fair. The realities of bandwidth allocation on a cable system results in the video being compressed and of course, this results in reduced picture quality.

The question is, how well does management balance these two priorities? With FIOS nipping at TWC's heels, it's likely that picture quality will be a major consideration when dividing up the pie.

A_C

350 PPV -HD
700 MOD-HD (in S.I.)
701 NY1-HD (in Bklyn, Qns & S.I.)
702 CBS2-HD
703 TNT-HD
704 NBC4-HD
705 FOX5-HD
707 ABC7-HD
708 TBS-HD
709 MY9-HD
710 CNN-HD
711 CW11-HD
713 PBS13-HD
720 MHD (in Bklyn, Qns & S.I.)
726 SportsNet New York-HD
727 MSG-HD
728 ESPN-HD
729 ESPN2-HD
734 Universal-HD
738 ABC Family-HD (in Bklyn, Qns & S.I.)
740 History Channel HD (in Bklyn, Qns & S.I.)
743 Fox Business News HD (in Bklyn, Qns & S.I.)
744 Fox News HD (in Bklyn, Qns & S.I.)
746 A&E-HD (in Bklyn, Qns & S.I.)
748 MSG+-HD
749 Disney-HD (in Bklyn, Qns & S.I.)
750 Food Network-HD
752 The Learning Channel-HD (in Bklyn, Qns & S.I.)
753 YES-HD
755 Science Channel-HD (in Bklyn, Qns & S.I.)
762 Lifetime Movies-HD (in Bklyn, Qns & S.I.)
764 HGTV-HD
765 National Geographic-HD
766 Discovery-HD (in Bklyn, Qns & S.I.)
767 HD Theater
768 Planet Green-HD (in Bklyn, Qns & S.I.)
772 Weather Channel-HD (in Bklyn, Qns & S.I.)
776 CINEMAX-HD
777 STARZ-HD
778 TMC-HD (in Bklyn, Qns & S.I.)
779 SHOWTIME-HD
780 HBO-HD
784 Hallmark Movie Channel-HD
786 Animal Planet-HD
787 Toon Disney-HD (in Bklyn, Qns & S.I.)
788 Travel Channel HD (in Bklyn, Qns & S.I.)
791 GAME-HD (in Bklyn, Qns & S.I.)
792 ESPNews-HD (in Bklyn, Qns & S.I.)
794 Versus-HD
795 NHL-HD (in Bklyn, Qns & S.I.)
796 MOJO-HD
797 HDNet Movies
798 HDNet

I'm in Astoria, Queens. Anyone else not getting these two channels? By "not getting," I mean that if you change to these channels, you get a black screen for about 45 seconds, with glimpses of garbled images thereafter.

Is it just me or does TWC's HD PQ suck? LoL. My 360 looks great on my TV, but this damn cable looks so bad.

To be fair - no HDTV channel on any provider will look as good as an HD game on xbox360 or a BluRay DVD

TV only provides 720p or 1080i... while the others are capable of real 1080p content.

Latest spreadsheet for Northern Manhattan

Regarding HD picture quality, it's very rare to see blocking artifacts at any time here (mid-town East). Sometimes spot it caused by camera switching during sports coverage--early in the distribution chain. But other forums/threads are choked with motion-artifact complaints from OTA, cable, and DBS viewers. Fiber feeds from local stations here to TWC's head end(s), potentially bypassing any station OTA subchannel problems, may account for some artifact elimination. Whether this artifact elimination is due to rate shaping combined with on-the-fly (real-time) requantization (http://archive2.avsforum.com/avs-vb/showthread.php?p=8011489&&#post8011489)--trimming back higher HD frequencies/resolutions--might require comparisons with original signals from program suppliers. -- John

How come there are many more HD channels offered to queens, brooklyn, etc., than in manhattan. I think that the HD lineup offered here in manhattan is garbage. If it is a problem with bandwidth or the amount of information needed for the hd signal, I don't believe it. There looks like there are over 1000 channels offered from the TWC manhatta, but there are only about 30 or so HD plus the PPV. Threre are maybe a handful of channels that I do not watch in HD. If there is a problem with bandwidth, get rid of all of the other garbage SD channels that nobody else watches anyway.

I first thought that the HD channels offered by twc were the only ones available, but looked at what other companies (like directtvoffer when I asked myself as to why spike TV isn't HD, as it is primarily a mans channel, and their list seems endless.

What's the deal here??

How come there are many more HD channels offered to queens, brooklyn, etc., than in manhattan. I think that the HD lineup offered here in manhattan is garbage. If it is a problem with bandwidth or the amount of information needed for the hd signal, I don't believe it. There looks like there are over 1000 channels offered from the TWC manhatta, but there are only about 30 or so HD plus the PPV. Threre are maybe a handful of channels that I do not watch in HD. If there is a problem with bandwidth, get rid of all of the other garbage SD channels that nobody else watches anyway.

I first thought that the HD channels offered by twc were the only ones available, but looked at what other companies (like directtvoffer when I asked myself as to why spike TV isn't HD, as it is primarily a mans channel, and their list seems endless.

What's the deal here??


Bklyn, Qns & S.I. have more space then manhattan currently. Probably by the end of the summer Northern Manhattan will get upgraded. Followed by Southern Manhattan. But no worries, all NYC systems will have about 100 HD channels in the next 6 months.

How come there are many more HD channels offered to queens, brooklyn, etc., than in manhattan. I think that the HD lineup offered here in manhattan is garbage. If it is a problem with bandwidth or the amount of information needed for the hd signal, I don't believe it. There looks like there are over 1000 channels offered from the TWC manhatta, but there are only about 30 or so HD plus the PPV. Threre are maybe a handful of channels that I do not watch in HD. If there is a problem with bandwidth, get rid of all of the other garbage SD channels that nobody else watches anyway.

I first thought that the HD channels offered by twc were the only ones available, but looked at what other companies (like directtvoffer when I asked myself as to why spike TV isn't HD, as it is primarily a mans channel, and their list seems endless.

What's the deal here??

The other Boros have dropped premium analog service in the past year at various points, thus clearing out much space. (Staten Island was first, then parts of Queens, then the rest of Queens and Brooklyn)

(1 analog channel = ~8-12 SD digital channels = 2-3 HD digital channels
so even if they dropped a whole bunch of SD digital channels that many of us would consider a waste of space - it would not give us much more bandwidth for HD - plus you have to remember that it most of those cases those channels are either sent to TWC at no cost per subscriber - and in some cases they even pay TWC to be shown)

Northern Manhattan (north of W 79th st and E 86th st) is currently expected to drop analog service any day now (all customers with analog boxes were supposed to trade them in by now) so we are still waiting on official word on when we will see the space cleared up for more HD.

No idea what the current status is for Southern Manhattan (nobody has come forward saying they've got a notice requiring a trade-in for an analog box) - it's possible they are on the same schedule... its possible TWC will wait for them to trade in their boxes later in the summer before giving the entire Boro the new bulk of channels...

(anyways - a large % of the channels that DirecTV has 'exclusively' at the moment don't exactly have much HD content.... some actually have none at all, and were only created as 'placeholders' so that they could get on DirecTV's new satellite before it 'filled up' as they eventually would add HD content months later)

(anyways - a large % of the channels that DirecTV has 'exclusively' at the moment don't exactly have much HD content.... some actually have none at all, and were only created as 'placeholders' so that they could get on DirecTV's new satellite before it 'filled up' as they eventually would add HD content months later)


True about the limited HD on the new channels - even yesterday's addition of Planet Green HD has absolutely no HD content on it. Same with Disney, ABC Family.

Just sit tight - as frustrating as it might seem that we're getting more here in Queens, I still find myself gravitating back to the same channels I've had all along.

Bklyn, Qns & S.I. have more space then manhattan currently. Probably by the end of the summer Northern Manhattan will get upgraded. Followed by Southern Manhattan. But no worries, all NYC systems will have about 100 HD channels in the next 6 months.

What is the line between Northern and Southern Manhattan?

What is the line between Northern and Southern Manhattan?


The Northern Manhattan system is north of W 79th st north of E 86th st

The Northern Manhattan system is north of W 79th st north of E 86th st

I've always been amused by these utterly racist lines of demarcation.

Back in the 70's when they were drawn, this represented where the rich White people lived, as appose to their poor Black and Hispanic brethren.

Quite a sweet deal for whoever negotiated the original southern Manhattan franchise.

A_C

I've always been amused by these utterly racist lines of demarcation.

Back in the 70's when they were drawn, this represented where the rich White people lived, as appose to their poor Black and Hispanic brethren.

Quite a sweet deal for whoever negotiated the original southern Manhattan franchise.

A_C

That would be Charles Dolan and Time Life who ran the first cable system of southern Manhattan
(although I don't know if Dolan negotiated the territory, or if NYC set up that way themselves and he just won the bidding)

I've always been amused by these utterly racist lines of demarcation.

Back in the 70's when they were drawn, this represented where the rich White people lived, as appose to their poor Black and Hispanic brethren.

Quite a sweet deal for whoever negotiated the original southern Manhattan franchise.

A_C

good point. I guess now we are back again with it to a point as FIOS will be picking who they want to give service to over the next 5 years.

Currently, on my regular TV (SDTV), some of my cable channels are not getting clear reception while others are perfect. The cable tech has been over my house 3 times and he can't improve the reception. I'v also switched boxes 3 times without success. The main cable drop is split 3 ways, with one of the lines going to my TV. Is there anything I can do to improve my signal so that all channels are clear, not just some? Could it be the splitter causing some channels to drop in quality? If so, then how come other channels are crystal clear? I want to perfect my cable reception on my SDTV before upgrading to HDTV. I don't know if calling the technician again will fix the problem. TWC don't seemed to0 worried about my issues or concerns. What should I do? What can I do about this?? Any ideas? PLEASE HELP!!

Currently, on my regular TV (SDTV), some of my cable channels are not getting clear reception while others are perfect. The cable tech has been over my house 3 times and he can't improve the reception. I'v also switched boxes 3 times without success. The main cable drop is split 3 ways, with one of the lines going to my TV. Is there anything I can do to improve my signal so that all channels are clear, not just some? Could it be the splitter causing some channels to drop in quality? If so, then how come other channels are crystal clear? I want to perfect my cable reception on my SDTV before upgrading to HDTV. I don't know if calling the technician again will fix the problem. TWC don't seemed to0 worried about my issues or concerns. What should I do? What can I do about this?? Any ideas? PLEASE HELP!!

After 3 service calls, these are not questions you should be posing in an AVS forum, after 3 service calls these are questions you shouldn’t have to be asking at all!

I would elevate this issue to TWC management and not agree to any more service calls, unless accompanied by a line supervisor.

What specifically do the tech’s say is responsible for your poor picture quality?

Do they agree with you that’s it’s bad? Or do they contend that your picture is normal?

A_C

I want to perfect my cable reception on my SDTV before upgrading to HDTV.


doesn't make much sense to me, SD & HD channels run on different frequencies. Don't let that stop u from upgrading to HD.

check out berk32's excel channel spreadsheet above on post #15568.

if the channels that are giving u problems are in a high frequency then TWC might need to boost your signal somehow. maybe from the roof or whereever the wires get sent out to apartments.

Agent_C:

I've already escalated to supervisor, they won't connect me to anyone higher. Do you know of a specific person in this area with real autority to make things happen that I can contact?

One tech said picture is normal, other tech said that there is no way to improve the channels and yet another one said that things would get better after I upgrade to HDTV without explaining how or why.

AndyHDTV:

There was a time when all my channels got good reception. One of the tech's said that each drop can easily handle a split into 3 lines. He also measured the signal strength with a machine on the cable that connects to my TV and stated that it was strong.

Reception is of greatest value to me. And it's not that I'm getting poorer P/Q on trivial channels, but rather CBS, ABC, NBC, TNT and a few others. I REALLY NEED THIS SOLVED.

No idea what the current status is for Southern Manhattan (nobody has come forward saying they've got a notice requiring a trade-in for an analog box)
Because who on this board would still have an analog box??? We're all HD adopters. :)

I am on UES and have two 8300HD boxes. All was fine last night but this morning one of the boxes was not showing the Programming Guide so I rebooted it (warm and cold).

Time is wrong, boots for 10-15 mins with a few basic channels at the end. Called TWC, they sent a signal and still nothing. They scheduled a Monday appt.

I don't wanna change the box. I got so much stuff recorded and most on external eSATA drive and it plays fine.

I hope it's a temporary issue. My second 8300HD is fine and recording (also has external eSATA HD).

Anyone else experiencing problems like this?

Thanx
:(

Because who on this board would still have an analog box??? We're all HD adopters. :)

True... but some people here do have friends (shocking... i know) or relatives that never made the move to digital cable.

True... but some people here do have friends (shocking... i know) or relatives that never made the move to digital cable.

Yeah, I can't think of anyone that I know who still has an analog box.....Most people I know have gone DVR (even if they're not HD) by this point.

Agent_C:

I've already escalated to supervisor, they won't connect me to anyone higher. Do you know of a specific person in this area with real autority to make things happen that I can contact?

One tech said picture is normal, other tech said that there is no way to improve the channels and yet another one said that things would get better after I upgrade to HDTV without explaining how or why.

AndyHDTV:

There was a time when all my channels got good reception. One of the tech's said that each drop can easily handle a split into 3 lines. He also measured the signal strength with a machine on the cable that connects to my TV and stated that it was strong.

Reception is of greatest value to me. And it's not that I'm getting poorer P/Q on trivial channels, but rather CBS, ABC, NBC, TNT and a few others. I REALLY NEED THIS SOLVED.


File a DoITT (http://www.nyc.gov/html/doitt/html/consumer/consumer_cable_service_form.shtml) (the NYC government agency who oversees TWC's franchise) complaint. It'll definitely get their attention. Your case will be assigned to a specific TWC rep, who can assign a high level tech to the service call.

A_C

Currently, on my regular TV (SDTV), some of my cable channels are not getting clear reception while others are perfect. The cable tech has been over my house 3 times and he can't improve the reception. I'v also switched boxes 3 times without success. The main cable drop is split 3 ways, with one of the lines going to my TV. Is there anything I can do to improve my signal so that all channels are clear, not just some? Could it be the splitter causing some channels to drop in quality? If so, then how come other channels are crystal clear? I want to perfect my cable reception on my SDTV before upgrading to HDTV. I don't know if calling the technician again will fix the problem. TWC don't seemed to0 worried about my issues or concerns. What should I do? What can I do about this?? Any ideas? PLEASE HELP!!

What channels are you having trouble with and what model of TV do you have?

Agent_C:

I thought about filing a complaint but don't you think the turnover time will be too long? I've just bought a new HDTV (Samsung LN46A650) and theater system that I want to get around to installing ASAP. But what would be the point without solving the reception problem first?

lee7n:

There are several channels but here are the main ones:

1 - NY1
2 - CBS
3 - TNT
4 - NBC
5 - FOX
7 - ABC
9 - UPN
11 - WB

Some channels like CNN are coming in PERFECT!

I thought about filing a complaint but don't you think the turnover time will be too long...I filed three DoITT complaints and I’ve always received a response within two weeks, by both phone and mail.

Agent_C:

I thought about filing a complaint but don't you think the turnover time will be too long? I've just bought a new HDTV (Samsung LN46A650) and theater system that I want to get around to installing ASAP. But what would be the point without solving the reception problem first?

lee7n:

There are several channels but here are the main ones:

1 - NY1
2 - CBS
3 - TNT
4 - NBC
5 - FOX
7 - ABC
9 - UPN
11 - WB

Some channels like CNN are coming in PERFECT!

What does the picture look like on those channels? Be aware that on an HDTV SD channels may not look very good as well. They are best at displaying 720p, 1080i/p signals. All of those channels you listed have an HD counterpart other than NY1 at least here in Manhattan, I would just hook up your new TV and see how everything looks after that.

any reason i shouldn't upgrade my 5 year old modem if i think it may be crapping out?

Agent_C:

I thought about filing a complaint but don't you think the turnover time will be too long? I've just bought a new HDTV (Samsung LN46A650) and theater system that I want to get around to installing ASAP. But what would be the point without solving the reception problem first?

lee7n:

There are several channels but here are the main ones:

1 - NY1
2 - CBS
3 - TNT
4 - NBC
5 - FOX
7 - ABC
9 - UPN
11 - WB

Some channels like CNN are coming in PERFECT!

I would go ahead and install your new TV, and swap the box out for a new HD one. Most of the channels you listed are available in HD, so this may be a moot point ultimately.

A_C

I would go ahead and install your new TV, and swap the box out for a new HD one. Most of the channels you listed are available in HD, so this may be a mute point ultimately.

A_C

don't you mean moo point? ;)

don't you mean moo point? ;)


Thank you Miss. Crabtree!

A_C

http://www.dspears.com/fio/f36a.jpg


:cool:

i seemed to have lost Discover HD theatre last night.
The msg on the channel says its been moved to 767, but when i check 767, it is not discover HD but another channel( which i dont remember)
anyone else experience this?
i live in Union Square.

TWC don't seemed to0 worried about my issues or concerns. What should I do? What can I do about this?? Any ideas? PLEASE HELP!!

This from an excellent website called consumerist.com :

"203-351-2221 connects you directly to Time Warner Cable's executive customer care division. Jeff Simmermon, Time Warner's Digital Communications Director, sent this number to us himself."

i seemed to have lost Discover HD theatre last night.
The msg on the channel says its been moved to 767, but when i check 767, it is not discover HD but another channel( which i dont remember)
anyone else experience this?
i live in Union Square.

try rebooting your box

any reason i shouldn't upgrade my 5 year old modem if i think it may be crapping out?

If it's five years old, it may only have a 10Mbps port on the LAN side. If that's the case, it's absolutely worth your while to upgrade it.

If it's five years old, it may only have a 10Mbps port on the LAN side. If that's the case, it's absolutely worth your while to upgrade it.

I swapped it out this afternoon on 24th St. Took about 5 minutes total. Returned the old Toshiba PCX2200 and got the newer (but fuglier) RCA DCM425. Plugged it in and I'm back in business.

Anyone else getting lots of audio dropouts and pixelization on YESHD?

Maybe my eSATA drive is getting too hot?

The Mets have an unscheduled doubleheader today, anyway to record SNY from 1 to 9?

The Mets have an unscheduled doubleheader today, anyway to record SNY from 1 to 9?

Glutton for punishment eh? ;) Seriously, once you're on SNY, hit the record button and you should see an option to "create a manual recording". That should do the trick. On another note, I happened to catch the WPIX 60 year Anniversary marathon's showing of the first "Get Smart" episode yesterday. What was 99's password phrase to introduce her to 86? "NY Mets win double-header". :D

Just a heads up. SNY just announced that the first game is on WPIX (11,711). Only the second game is on SNY.

No news lately guys? What am I supposed to do at work?

No news lately guys? What am I supposed to do at work?

I got a new TV...

http://images.amazon.com/images/G/01/electronics/detail-page/B000TZ8544-1-lg.jpg

A_C

I got a new TV...

http://images.amazon.com/images/G/01/electronics/detail-page/B000TZ8544-1-lg.jpg

A_C

Nice Agent C, that is a Kuro I take it. How do you like it? I'm not crazy about plasma but I saw a Kuro at Best Buy once and the picture was outstanding. They were playing a Shakira concert on a blu-ray and it just looked perfect. I've seen Panasonic plasma's as well but I wasn't as impressed with those. I will have to live with my XBR2 which is also great but I wish I waited for the XBR4 with the 120hz.

Nice Agent C, that is a Kuro I take it. How do you like it? I'm not crazy about plasma but I saw a Kuro at Best Buy once and the picture was outstanding. They were playing a Shakira concert on a blu-ray and it just looked perfect. I've seen Panasonic plasma's as well but I wasn't as impressed with those. I will have to live with my XBR2 which is also great but I wish I waited for the XBR4 with the 120hz.

I upgraded from an XBR4 and honestly speaking, the improvements are subtle.

When you’re already watching a Bentley, upgrading to the Rolls Royce is not such a quantum leap. The biggest difference is of course the blacks. If you watch TV in a completely dark room, the difference is readily apparent and impressive. Other than that, the Sony is an outstanding TV; and frankly, if I had known then what I know now, I would have kept the Sony. It actually had more accurate colors out of the box.

A_C

When will the local on the 8's on the Weather Channel show my local conditions and forcast just like the SD version does??

Thank you
Ronnie

When will the local on the 8's on the Weather Channel show my local conditions and forcast just like the SD version does??

Thank you
Ronnie
Time Warner needs to update the headend in order for the local forecast to come through on the HD channel.

The reason it will take cable longer to offer the HD channel, aside from the fact that current bandwidth restrictions would prevent it from being in most providers' lineups, is the fact that local weather forecasts are passed down from a local cable headend, up to 6000 of which would need to be updated to support the HD output.

http://www.tgdaily.com/content/view/31034/113/

http://www.multichannel.com/article/CA6571330.html

1) not sure if this is news but E! is getting the HD treatment

2) Versus and GOLF are getting their own HD channels. So the question which most likely affects us most immediately is what happens to those of us who currently receive the combo channel (794) - do we get bumped into one or the other, do we get both, or will we just lose the channel and have Versus and Golf added to the long list of channels we don't get

http://www.multichannel.com/article/CA6571330.html

1) not sure if this is news but E! is getting the HD treatment

2) Versus and GOLF are getting their own HD channels. So the question which most likely affects us most immediately is what happens to those of us who currently receive the combo channel (794) - do we get bumped into one or the other, do we get both, or will we just lose the channel and have Versus and Golf added to the long list of channels we don't get


actually found the answer to my own question in #2 over on engadgetHD.com in the comments section

http://www.broadcastingcable.com/article/CA6571489.html

Versus/Golf HD will simply be converted to Versus-HD and separate arrangements will have to be made for Golf-HD and obviously E-HD

I hadn't checked my statement in a while. I have two HD DVRs. Do these charges sound right?

DVR service 9.95
DVR service 9.95
HDextra Combo Pack 15.00
Additional HD DVR service 10.15

Thanks,
Jason

How many DVR or cable boxes do you have?

The HDXtra Combo pack for $15 is HD DVR plus HDNet, HDNet Movies, and Mojo.

Thus, with three line items there, either you have many DVRs, or they are overcharging you.

I hadn't checked my statement in a while. I have two HD DVRs. Do these charges sound right?

DVR service 9.95
DVR service 9.95
HDextra Combo Pack 15.00
Additional HD DVR service 10.15

Thanks,
Jason


looks like u have 2 SD DVR's and 2 HD DVR's, for a total of 4 DVR's charged

looks like u have 2 SD DVR's and 2 HD DVR's, for a total of 4 DVR's charged

Yeah, we only have two HD DVR's. I'll give them a call. Thanks.

I was watching When We Left Earth on Discovery HD tonight and every 15 minutes or so (of course when something important was about to be said or shown) the picture froze.

I had to switch channels back and forth to get the thing moving again. I've noticed this more and more of late on several of the HD channels.

I assume this is a bandwidth problem on TWC (on Staten Island here). Maybe if they got rid all the garbage- like for 14 million music channels that five people probably use, or 600 thousand useless shopping networks so more people can max out credit cards on crap they don't need- just maybe, Time Warner would find a little extra bandwidth so the real channels wouldn't go into a coma every 15 minutes.

FiOS can't come soon enough. Then the only problem is no MSNBC... #&$*& Dolans...

FiOS can't come soon enough. Then the only problem is no MSNBC... #&$*& Dolans...

...And no MSG HD.

The problem of channels freezing is a problem with the cable box sometimes. I was having that problem here in Manhattan and I switched the HD box because ESPNHD was freezing a lot, and now the problem is not there anymore.

Regarding bandwidth Staten Island as queens and brooklyn are all digital without analog channels which means that in your borough there is not a bandwidth problem anymore. In fact with the drop of all analog channels TWC can bring at least 150 to 200 HD channels without not problem, all depending in putting 3 channels on the QAM.

I know you guys already have HD on demand on Staten Island, I am not a tech guy, so I don't know how much bandwidth it takes. Maybe the problem will get worse next month when they roll out " Star over".

I was watching When We Left Earth on Discovery HD tonight and every 15 minutes or so (of course when something important was about to be said or shown) the picture froze.

I had to switch channels back and forth to get the thing moving again. I've noticed this more and more of late on several of the HD channels.

I assume this is a bandwidth problem on TWC (on Staten Island here). Maybe if they got rid all the garbage- like for 14 million music channels that five people probably use, or 600 thousand useless shopping networks so more people can max out credit cards on crap they don't need- just maybe, Time Warner would find a little extra bandwidth so the real channels wouldn't go into a coma every 15 minutes.

FiOS can't come soon enough. Then the only problem is no MSNBC... #&$*& Dolans...

At least you can watch in HD, sucks here in Manhattan to have to have seen it SD guess im gonna have to shell out the cash for the blu-ray
thanks a lot time warner

This is the worst i ever seen cable tv channels blank , channels breaking apart since yesterday

June 13, 2008

In addition from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned for customers in Manhattan/Brooklyn/Queens & Mt. Vernon:

Effective July 23rd we will launch WAPA on ch. 806, Telemicro on ch. 810, and Ecuavisa on ch. 826. These will be included within DTV en Español. In Brooklyn/Queens we will move HD Theater from 718 to 767.

On July 31st we will launch News & World on channel 1015.

We will drop truTV on Demand, TBS on Demand, TNT on Demand, and CNN on Demand on July 31st.

http://www.timewarnercable.com/nynj/programming/channelchanges.html

In addition from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned for customers in Staten Island:

Effective July 23rd we will launch WAPA on ch. 806, Telemicro on ch. 810, and Ecuavisa on ch. 826. These will be included within DTV en Español.

On July 31st we will launch News & World on ch. 1015.

We will drop truTV on Demand, TBS on Demand, TNT on Demand, and CNN on Demand on July 31st.

http://www.timewarnercable.com/nynj/programming/channelchanges.html

From broadbandreports.com "unsubstantiated rumor that Time Warner Cable is looking to sell off their New York City networks. The potential move is being prompted by the company's need to pay Time Warner $9 billion as part of the recently announced break up."

http://www.dslreports.com/shownews/Time-Warner-Cable-Eyeing-NYC-Network-Sale-95515

http://www.isp-planet.com/cplanet/tech/2008/prime_letter_080623.html

Hudson Valley

June 13, 2008

On July 9th we will launch HDVOD on ch. 700.

Effective July 23rd we will launch WAPA on ch. 806, Telemicro on ch. 810, and Ecuavisa on ch. 826. These will be included within DTV en Español.

On July 31st we will launch News & World on ch. 1015.

We will drop truTV on Demand, TBS on Demand, TNT on Demand, and CNN on Demand on July 31st.

Hudson Valley getting HD On Demand ahead of Manhattan? This is ridiculous I don't know what they are waiting for the big launch here in Northen Manhattan, Oh i know they will not drop analogs until they finish with South Manhattan because the rich people that live in the south will not allow the middle class folks up here to get any HD channels before them.

Hudson Valley getting HD On Demand ahead of Manhattan? This is ridiculous I don't know what they are waiting for the big launch here in Northen Manhattan, Oh i know they will not drop analogs until they finish with South Manhattan because the rich people that live in the south will not allow the middle class folks up here to get any HD channels before them.

Um I live in southern manhattan, I am not rich by any means and it is Time Warner that is being slow, south manhattan twc subscribers do not have any say in the matter. I want HD channels as much as you.

does anyone knows when will they implement start over what month

does anyone knows when will they implement start over what month


They will roll Star over in Staten Island next month, I am not sure if Brooklyn and Queens will be out at the same time, expect it in Manhattan by the end of the year.

Dropping TBS On Demand? Damn. I could always plan on putting on a Family Guy when there was absolutely nothing I wanted to watch in one of my insomniacal moments at 3 am - The Jeffersons doesn't do it for me.

Note, though, that those are all Turner/Time Warner OD channels being dropped. Maybe this split of the cable system from the mother ship is more acrimonious than we know.


We will drop truTV on Demand, TBS on Demand, TNT on Demand, and CNN on Demand on July 31st.

Hudson Valley getting HD On Demand ahead of Manhattan? This is ridiculous I don't know what they are waiting for the big launch here in Northen Manhattan, Oh i know they will not drop analogs until they finish with South Manhattan because the rich people that live in the south will not allow the middle class folks up here to get any HD channels before them.

:confused: Class/Regional cable warfare:rolleyes:

Hudson Valley getting HD On Demand ahead of Manhattan? This is ridiculous I don't know what they are waiting for the big launch here in Northen Manhattan, Oh i know they will not drop analogs until they finish with South Manhattan because the rich people that live in the south will not allow the middle class folks up here to get any HD channels before them.

Look again, oh lowly working class hero... While having tea with the Duchess of Richmond and the Duke of Kings County, I was shocked to learn that their subjects enjoy more HD channels than I, here in the royal borough of Manhattan.

I have summoned the management of Time Warner to my East Side castle many times, demanding an explanation for this shocking and inexcusable treatment; to which I’ve been told, the reasons are entirely technical. They sincerely apologize for encountering my displeasure and assure me this will be corrected by the end of the year.

Sincerely,

His Excellency, The Crown Prince of Manhattan; A_C

Hudson Valley getting HD On Demand ahead of Manhattan? This is ridiculous I don't know what they are waiting for the big launch here in Northen Manhattan, Oh i know they will not drop analogs until they finish with South Manhattan because the rich people that live in the south will not allow the middle class folks up here to get any HD channels before them.

It's a plot by THE MAN to keep you down. STICK IT TO THE MAAAAAN!!!

Which TWC HD Box is the best one to use? The website states the following are available:

> Pace
> Pioneer
> Samsung
> Scientific Atlanta

I will be using Samsung LN46A650 1080p via HDMI.

Also, is it true that some TWC locations carry better/latest/newer equipment than other locations? For example, I heard the location in Queens Center Mall (Queens) has the latest and more newer boxes than its counter part on Atlantic Ave. & Jamaica (Queens)

Please help!

I have Scientific Atlanta HDTV Explorer 8300HDC havent had any problem with it so far

A friend of mine has the new HDC box and for some reason we can't get it to turn on to the last channel viewed. Every time we turn it on it the channel is NY1. I've checked the settings and it is definitely set for Last Channel Viewed.

Bug??

A friend of mine has the new HDC box and for some reason we can't get it to turn on to the last channel viewed. Every time we turn it on it the channel is NY1. I've checked the settings and it is definitely set for Last Channel Viewed.

Bug??

Same thing here, except we have two different HDC boxes. On the one, it always comes up on NY1. On the other it always comes up on 753 (YES HD). On both boxes I've set it for Last Channel Viewed, and it makes no difference. I have no idea why it defaults to different channels, but in both cases it's wrong.

Do all of these boxes support HDMI 1.3?

And does anyone know if certain locations carry newer/latest equipment over others? See my original my post above.

Thanks.

Question-

I was on the UES yesterday at my friends house and he just had a new box installed. It was 8300 box but had some crazy new interface. One thing i noticed was it had a tv guide icon on the bottom right corner. Is this guide interface a service he pays for or is it a new software in the box?

He could also see his caller id/recent calls listed which i assume is via twc voip service?

A friend of mine has the new HDC box and for some reason we can't get it to turn on to the last channel viewed. Every time we turn it on it the channel is NY1. I've checked the settings and it is definitely set for Last Channel Viewed.

Bug??

It is a bug. I get it from time to time. Rebooting the box usually fixes it.

Question-

I was on the UES yesterday at my friends house and he just had a new box installed. It was 8300 box but had some crazy new interface. One thing i noticed was it had a tv guide icon on the bottom right corner. Is this guide interface a service he pays for or is it a new software in the box?

He could also see his caller id/recent calls listed which i assume is via twc voip service?

Is the guide blue? And is the channel bar when you flip channels gray? He probably has Navigator. Was his box an 8300HDC (with the C at the end)?

If you have Navigator, you can get Caller ID on TV provided you have Digital Phone.

Is TWC offering any non-DVR boxes at the pickup centers besides the Samsung? My dad hates his Samsung box because he feels it is too slow and I'd hate to take him down to Queens Center only to find out that's the only box they're giving out. He already has two DVRs and doesn't need a third.

Thanks in advance!

Is the guide blue? And is the channel bar when you flip channels gray? He probably has Navigator. Was his box an 8300HDC (with the C at the end)?

If you have Navigator, you can get Caller ID on TV provided you have Digital Phone.

Yes i think this was it, whats Navigator? I looked at the box but didnt notice the C next to the HD but i could have been mistaken. Can you only get Navigator with that box?

Do all of these boxes support HDMI 1.3?

And does anyone know if certain locations carry newer/latest equipment over others? See my original my post above.

Thanks.

Even if they did support HDMI 1.3, there is no digital cable application for it yet. 1.3 supports Deep Color, high-definition audio, none of which will be available on digital cable any time soon.

I just found out that HD Theater is moving from ch. 718 to 767. Could this be to make room for Bravo HD which might also mean that we get other NBC-Universal channels like Sci fi HD, USA HD, MSNBC HD & CNBC HD ?

HI All,

Not been here for a bit.

Anyone know when or if TWC plans to fix the HDMI bug that does not allow you to use it without it reverting to the 480i default?

I'm using RGB now and would really like to use HDMI through the entire food chain if possible.

Thank you

I just found out that HD Theater is moving from ch. 718 to 767. Could this be to make room for Bravo HD which might also mean that we get other NBC-Universal channels like Sci fi HD, USA HD, MSNBC HD & CNBC HD ?

It would make sense since NBC will be showing all olympic events in HD on those channels on 8/8/08, about 7 weeks from now. But as of now no TWC division has added any of them.

ask bob whats up with thoses and other channels!

Bob.Watson@twcable.com

Is TWC offering any non-DVR boxes at the pickup centers besides the Samsung? My dad hates his Samsung box because he feels it is too slow and I'd hate to take him down to Queens Center only to find out that's the only box they're giving out. He already has two DVRs and doesn't need a third.

Thanks in advance!

I may have to go down there today. My SA8300HD is acting up (losing saved programs etc). If I make it down there, I'll ask them.

I know that this is an HD thread, but there is so much TWCNY experience here that I'm hoping someone could help. I have RoadRunner internet service from TWC in Manhattan. My service is very erratic. when it is working, I reliably get over 6M download speed, but the problem is that it cuts out 8-10 times a day for 2-5 minutes at a time. Basically, if it hasn't been used in a while, when you first start using it again, it works for about 30 seconds and then goes down for a few minutes. I know the address of the internal web server in the RCA cable modem TWC supplied, and I have printed out the error logs, which all say that the modem didn't receive an expected ranging response. If I call TWC/RoadRunner CS, they can't really help me because whenever I call, the system is working, and if the system is working, they take the position that nothing is wrong. Even if I call when the system first goes down, it almost always comes back up before I get connected to a CS representative. I did insist that they send a technician to my house because I was hoping that he would at least look at my error logs, but he didn't have a clue what they meant. He did swap the modem for a new one and checked that I had proper signal levels. But that only fixed the problem for about two weeks. The problem is that the issue is clearly a network issue, not an infrastructure issue. And most probably a provisioning issue, IMO. Does anyone know how one can possibly talk to a network tech at TWC to look at my logs and hopefully fix the problem?

Post your question on this forum.

http://www.dslreports.com/forum/cable,rr

Some TWC RR techs read the forums there from time to time and can possibly help you with your issue.

I know that this is an HD thread, but there is so much TWCNY experience here that I'm hoping someone could help. I have RoadRunner internet service from TWC in Manhattan. My service is very erratic. when it is working, I reliably get over 6M download speed, but the problem is that it cuts out 8-10 times a day for 2-5 minutes at a time. Basically, if it hasn't been used in a while, when you first start using it again, it works for about 30 seconds and then goes down for a few minutes. I know the address of the internal web server in the RCA cable modem TWC supplied, and I have printed out the error logs, which all say that the modem didn't receive an expected ranging response. If I call TWC/RoadRunner CS, they can't really help me because whenever I call, the system is working, and if the system is working, they take the position that nothing is wrong. Even if I call when the system first goes down, it almost always comes back up before I get connected to a CS representative. I did insist that they send a technician to my house because I was hoping that he would at least look at my error logs, but he didn't have a clue what they meant. He did swap the modem for a new one and checked that I had proper signal levels. But that only fixed the problem for about two weeks. The problem is that the issue is clearly a network issue, not an infrastructure issue. And most probably a provisioning issue, IMO. Does anyone know how one can possibly talk to a network tech at TWC to look at my logs and hopefully fix the problem?

When you claim your Internet connection "cuts out 8-10 times a day for 2-5 minutes at a time", do the modem lights on the RCA support this assertion? When this happens, what is the status of the 'PC Link' and 'Cable' lights on the modem? Please be specific.

A_C

I'm at 149th and Broadway, and mine has been doing this for a few months now. I would say on average 2-3 times a week it's out for a few min. sometimes an hour. I am using my own modem (a motorola) and I'm begining to think that the modem is dying, but it's not that old and it always comes back. Almost tempted to bite the bullet and take one of TWC's modems so that at least they won't blame it on my modem.........


Mark

Not sure if anyone else got this, but I just received an email from TWC regarding HD on Demand:

Coming Soon... HD Movies On Demand
If you've discovered Movies On Demand, you know what a breakthrough it is to order movies with your remote—no DVDs, no video store, nothing to mail. Combine this convenience with the stunning clarity of HDTV, and you have HD Movies On Demand. With an HDTV and HD cable box from Time Warner Cable, you'll soon be able to watch the hottest new releases in jaw-dropping HD.

I just found out that HD Theater is moving from ch. 718 to 767. Could this be to make room for Bravo HD which might also mean that we get other NBC-Universal channels like Sci fi HD, USA HD, MSNBC HD & CNBC HD ?

As much as it's always nice to get more HD channels, there are several offerings I'd prefer to get first...namely Discovery, Travel, Learning...etc. But let's hope the floodgates are about to be opened.

As much as it's always nice to get more HD channels, there are several offerings I'd prefer to get first...namely Discovery, Travel, Learning...etc. But let's hope the floodgates are about to be opened.

Cant agree with you more, Those are the channels that I want here in Manhattan, the discovery pack. I am not interested on MSNBCHD, I already have CNNHD, and I don't even watch it especially since the whole process of politics is rigged like wrestling. All the candidates are NWO puppets. Now USAHD i am not excited it about, but if they bring it I will take it, but watching a HD channel with movies and a lot of comercials don't care.... BravoHD don't care,Sci FiHD and the other NBC universal bandits care less about them.
Movies on Demand will probably arrive in manhattan at the end of next month along with Star, over, but I don't care about movies on demand because I would rather rent bluray.
I am losing the excitment about cable HD channels, because this bandit company named time warner has taken foverer to bring it.

Is anyone in Queens experiencing horrible cable service? My cable keeps breaking up & dropping audio.

I have no pictures on some of the channel and in other channels picture is breeaking up . Had time warner come to my house and the problem was not in my apartment it was out side. I have a tech truck from time warer comeing on the 8th

Is anyone in Queens experiencing horrible cable service? My cable keeps breaking up & dropping audio.No problem here....


By the way...

I watched Rush Hour 3 tonight on HBO, :rolleyes: I know, but there was nothing else on, anyway, it was the first time I ever saw 6.1 Surround Sound indicated on my receiver. :eek: :eek: Holy mackerel!! This is ground breaking.:cool:

Is this a Time Warner or an HBO thing? Regardless, I am impressed. It’s about time those rear speakers got their own signal, aside from when I watch a DVD. ;)

No problem here....

By the way...

I watched Rush Hour 3 tonight on HBO, :rolleyes: I know, but there was nothing else on, anyway, ;)

Amazing how much weight Chris Tucker has gained, isn't it? I mean, compared to how he looked in The Fifth Element...

A_C

From Crain's New York Business.com

Olympics channel adds outlets in New York

Universal Sports, a joint venture between NBC Sports and InterMedia Partners, will be available to Time Warner, Comcast, Cablevision, RCN and Verizon FiOS TV customers.


June 30. 2008 12:00PM Chris Pursell, TVweek.com

Universal Sports, the newly-formed channel that is a joint venture between NBC Sports and InterMedia Partners, has landed key deals with outlets in New York that will boost the rollout of the channel leading up to the Olympic Games.

The channel now will be available to cable subscribers in the New York metro area on Time Warner Cable channel 162, Comcast channel 249, Cablevision channel 110 (Connecticut channel 119), RCN channel 190 and Verizon FiOS channel 864.

“These launches are the first steps in our aggressive plans to roll out Universal Sports ahead of the start of the Beijing Games,” said Gary Zenkel, president of NBC Olympics. “Now viewers in New York can see expanded coverage of the Olympic trials along with Universal Sports’ usual array of World Cup competitions.”

The new deals will provide access for an additional 13 million homes.

The venture, announced in early June, was made to bring NBC Universal programming to what was once known as World Championship Sports Network’s online Olympics audiences. The partnership followed NBCU’s acquisition of a significant stake in WCSN, now Universal Sports, which it controls jointly with InterMedia Partners. Universal Sports content is available in both television network and online platform formats.

With the Beijing Olympics set to begin in August, the channel will continue to focus on Olympic trials, including the track and field trials through July 6 from Eugene, Ore., and swimming trials running through July 6 in Omaha, Neb.

In addition, Universal Sports will air presentations of the 2008 U.S. Olympic trials in gymnastics, diving, softball (USA vs. China), whitewater canoeing, men’s indoor volleyball (USA vs. Argentina), women’s indoor volleyball (USA vs. Brazil), men and women’s marathon, wrestling, judo, women’s weightlifting, rowing, men’s BMX, women’s water polo (USA vs. Australia), men’s water polo (USA vs. Croatia) and boxing.
http://www.crainsnewyork.com/apps/pbcs.dll/article?AID=/20080630/FREE/447582529/1052&category=FREE&nocache=1

From Crain's New York Business.com

Olympics channel adds outlets in New York ]

Achhhkk... More sports; just what I need... :rolleyes:

A_C

That universal sports channel is already on channel 162. Now I am tired of those sports channels, I think we have enough of them. the only one that I am missing from my line up is espnewsHD here in manhattan, and once I get that I will not need more sports channels.

HI All,

Not been here for a bit.

Anyone know when or if TWC plans to fix the HDMI bug that does not allow you to use it without it reverting to the 480i default?

I'm using RGB now and would really like to use HDMI through the entire food chain if possible.

Thank you


was wondering this also. am using component for the time being because will hdmi, everytime that I would turn the tv off. When I turned it back cable would be in 4:3 mode even though I have the settings set to stretch mode. Doesnt happen with component, just hdmi. Any fix to this yet,

When you claim your Internet connection "cuts out 8-10 times a day for 2-5 minutes at a time", do the modem lights on the RCA support this assertion? When this happens, what is the status of the 'PC Link' and 'Cable' lights on the modem? Please be specific.
I do not have a "Cable" light on my RCA modem.

My modem has five lights, reading from Left to Right: Message, Cable Activity, Cable Link, PC Link and Internet. During normal activity, the Message light is always out, Cable Activity flickers, Cable Link is continuously lit, PC Link flickers and Internet is continuously lit. When the connection goes out, Message, Cable Activity and Cable Link are all out and PC Link and Internet are flashing (not flickering (which indicates activity), but flashing with a steady rhythm).

The error logs all have one of four error messages in them, as follows:

Mon Jun 30 11:11:13 2008 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Mon Jun 30 11:10:41 2008 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Mon Jun 30 11:10:22 2008 Critical (3) No Ranging Response received - T3 time-out
Sun Jun 29 12:45:21 2008 Critical (3) Unicast Ranging Received Abort Response - Re- initializing MAC

Does this help?

I do not have a "Cable" light on my RCA modem.

My modem has five lights, reading from Left to Right: Message, Cable Activity, Cable Link, PC Link and Internet. During normal activity, the Message light is always out, Cable Activity flickers, Cable Link is continuously lit, PC Link flickers and Internet is continuously lit. When the connection goes out, Message, Cable Activity and Cable Link are all out and PC Link and Internet are flashing (not flickering (which indicates activity), but flashing with a steady rhythm).

The error logs all have one of four error messages in them, as follows:

Mon Jun 30 11:11:13 2008 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Mon Jun 30 11:10:41 2008 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Mon Jun 30 11:10:22 2008 Critical (3) No Ranging Response received - T3 time-out
Sun Jun 29 12:45:21 2008 Critical (3) Unicast Ranging Received Abort Response - Re- initializing MAC

Does this help?

It helps enormously, in that it establishes conclusively that it's a TWC problem and not your home network. (Pay no attention to the error messages in the log; we all get those regardless of the actual connection status)

I'd set a camcorder on a tripod, keep it rolling so it records the LED light sequence during the next outage.
Keep the video on a laptop and show it to whoever you need to, to prove your point. Demand they fix it!

A_C

Has anyone notice an increase in video and audio cutting in and out on several HD channels in the past couple of months? I have noticed this on several HD sports channels, i.e., SNY, ESPN/ESPN2 and it seems to be a recurring problem on CW11.
Could this be possibly related to an HDMI handshake issue?

Pay no attention to the error messages in the log; we all get those regardless of the actual connection status

OK, though in my case, the time stamp on the error messages match up exactly (correcting for GMT) with the outages.

Has anyone notice an increase in video and audio cutting in and out on several HD channels in the past couple of months? I have noticed this on several HD sports channels, i.e., SNY, ESPN/ESPN2 and it seems to be a recurring problem on CW11.
Could this be possibly related to an HDMI handshake issue?
I have this issue on CW11HD.

That universal sports channel is already on channel 162. Now I am tired of those sports channels, I think we have enough of them. the only one that I am missing from my line up is espnewsHD here in manhattan, and once I get that I will not need more sports channels.

Do we really need an HD Sports News Channel? Who cares if news about sports is in HD or not. We have every sports channel under the sun you cannot possibly need any more. Plead for good channels like the Discovery Pack instead or more HD movie channels, I do not want to hear any more talk about sports channels until we have more other HD channels lol :mad:

was wondering this also. am using component for the time being because will hdmi, everytime that I would turn the tv off. When I turned it back cable would be in 4:3 mode even though I have the settings set to stretch mode. Doesnt happen with component, just hdmi. Any fix to this yet,

Yes, don't watch in stretch mode lol, how can you stand the distorted picutre?

That universal sports channel is already on channel 162. Now I am tired of those sports channels, I think we have enough of them. the only one that I am missing from my line up is espnewsHD here in manhattan, and once I get that I will not need more sports channels. You can also get this on OTA 4.4:eek:

OK, though in my case, the time stamp on the error messages match up exactly (correcting for GMT) with the outages.

That's interesting, but I don't think it will ultimately be useful information. It's unlikely the techs you'll be dealing with will have any idea what any of that means.

Based on everything you've said, it sounds like your modem can't maintain sync with the head-end.

You said you swapped out the modem a number of times. Were they all the same make and model?

A_C

Guys...

"Universal Sports" isn't a new channel.

They just changed the programming content of the WNBC digital subchannel that was already available on channel 162.

and its not HD.

The service " Star over" start will launch tomorrow in Staten Island, and the rest of the of the city by the end of the year. Time warner cable strike again.

Guys...

"Universal Sports" isn't a new channel.

They just changed the programming content of the WNBC digital subchannel that was already available on channel 162.

and its not HD.
That makes sense, especially since ANGEL 35 said that it is available OTA on 4.4.

Hi all, question here, seriously puzzled and not trying to be snarky or anything: why do some HD channels not actually, you know, broadcast in HD at certain times?

Case in point, I'm flipping around Sunday night and see Jurassic Park on Fox. This is Fox primetime 8-10 pm. But on ch. 705, nope, the movie was not in 16:9 but in regular 4:3 ratio. Why?

Now this is a movie, I assume, that was shot in a widescreen ratio. Why the hell didn't Fox (or ch.5?) not show it that way?

Is it a technical thing? Is it a money thing? Do they have to pay more to the movie studio to get an HD version?

I'm really curious.

And if you watch any of the local broadcast channels late at night – as I often do in my insomniacal way - and see reruns of shows like Frasier or Scrubs on 711 or 705, for example, forget about HD. They are not shown in 16:9. Were they shot before HD was common for network shows?

But, again, even movies, which must have been shot that way, are not aired in 16:9. Do they turn off the damn HD feed after midnight?

(And let's not even talk about ch 13's joke of an HD channel – and I've bitched about that one here before, when they removed the national PBS feed on 713 (one of the most amazing pictures out there) and started simulcasting the ch. 13 feed. They show movies – widescreen, technicolor movies!! – with the postage stamp black box around it. I saw one of the great old Fred Astaire MGMs on 713 recently - well, a bit of it – I couldn't stand to watch more than 5 minutes. Oy.

I hope they add TCM in HD soon - no more sports channels until they give us movie buffs something, ok?

But back to the original question: why do the local HD channels not actually run in HD in the wee hours?

is anyone having problems with twc in manhattan right now. Seems like every few seconds the cable picture freezes.

The service " Star over" start will launch tomorrow in Staten Island, and the rest of the of the city by the end of the year. Time warner cable strike again.

Staten Island also received Power Boost last Friday for their Road Runner service. It pays to be on this island these days.

No, it doesn't. I have an HD cable box from TWC, yet I don't have start over, even though they said all HD cable boxes would have it. They never pushed a software update. I can't wait to sign up for FiOS tv on July 15th.

No, it doesn't. I have an HD cable box from TWC, yet I don't have start over, even though they said all HD cable boxes would have it. They never pushed a software update. I can't wait to sign up for FiOS tv on July 15th.

Be glad that you didn't get the update. If you aren't already running "Navigator" software on your box, I believe you'd need to be running it to get the "Start Over" functionality, and if you page back a bit (or look in some other forums) you're likely to find more people bitching about problems with Navigator than you might expect.

I was worried that we were all going to get Navigator pushed to our boxes on 7/1 to support Start Over, but apparently that's not happening until the end of the year now. Hopefully they might have it semi-debugged by then!

Scott

This channel appears to be out. I can't get it on my CC or STB. Anyone else have this problem?

TIA....JL

This channel appears to be out. I can't get it on my CC or STB. Anyone else have this problem?

TIA....JL

I have it just fine on 767 in Manhattan

Did HBO HD upgrade their audio?
Or maybe TWC did something.
I'm watching Rush Hour 3 and the audio is Dolby D EX 5.1
Not a great movie but I never got EX before only Dolby Digital 5.1.
First time that ever happened.
I wish we could get DTS.

Did HBO HD upgrade their audio?
Or maybe TWC did something.
I'm watching Rush Hour 3 and the audio is Dolby D EX 5.1
Not a great movie but I never got EX before only Dolby Digital 5.1.
First time that ever happened.
I wish we could get DTS.
:cool: I’ve been asking the same thing…
http://www.avsforum.com/avs-vb/showthread.php?p=14187437#post14187437

http://www.avsforum.com/avs-vb/showthread.php?t=1044597

Hi Larry.
Thanks.
I thought maybe my Onkyo was wigging out.

I did a Google search and I can't find anything about HBO upgrading the audio.
I guess if a movie has the sound track it will be broadcast.
I didn't know the SA 8300 could pass it.
I wonder what other types of tracks the system is capable of?
Does any one know?

Its already July and Time warner hasn't drop the analog channels here in northen Manhattan, I guess they will wait for south Manhattan with the exchanging of analog boxes.

Well its time for me to upgrade to bluray, I guess since I want HD content.

Hi all, question here, seriously puzzled and not trying to be snarky or anything: why do some HD channels not actually, you know, broadcast in HD at certain times?

Case in point, I'm flipping around Sunday night and see Jurassic Park on Fox. This is Fox primetime 8-10 pm. But on ch. 705, nope, the movie was not in 16:9 but in regular 4:3 ratio. Why?

Now this is a movie, I assume, that was shot in a widescreen ratio. Why the hell didn't Fox (or ch.5?) not show it that way?

Is it a technical thing? Is it a money thing? Do they have to pay more to the movie studio to get an HD version? There's really no excuse for the Fox network not presenting a primetime movie event like that in HD.

And if you watch any of the local broadcast channels late at night – as I often do in my insomniacal way - and see reruns of shows like Frasier or Scrubs on 711 or 705, for example, forget about HD. They are not shown in 16:9. Were they shot before HD was common for network shows?

But, again, even movies, which must have been shot that way, are not aired in 16:9. Do they turn off the damn HD feed after midnight?

(And let's not even talk about ch 13's joke of an HD channel – and I've bitched about that one here before, when they removed the national PBS feed on 713 (one of the most amazing pictures out there) and started simulcasting the ch. 13 feed. They show movies – widescreen, technicolor movies!! – with the postage stamp black box around it. I saw one of the great old Fred Astaire MGMs on 713 recently - well, a bit of it – I couldn't stand to watch more than 5 minutes. Oy.

I hope they add TCM in HD soon - no more sports channels until they give us movie buffs something, ok?

But back to the original question: why do the local HD channels not actually run in HD in the wee hours?
Local channels, however, are a different story. Retransmitting network shows, broadcasting live events and playing syndicated, taped shows in HD require three completely different sets of equipment. In addition, the stations have to upgrade their syndicated content libraries to HD.

In most cases, the local channels are set up to retransmit network shows in HD and to show studio-based live shows (ie. the local news) in HD. They may also rent an HD production truck to cover special events live in HD, such as the NYC Marathon. But they haven't bought HD production trucks, so they can't do local news reports from the scene in HD. And most of their syndicated library is not in HD, except rare cases like Jeopardy and Wheel of Fortune.

There's really no excuse for the Fox network not presenting a primetime movie event like that in HD.

Sure there is - Universal studios hasn't provided FOX with an HD version of the movie yet.


Local channels, however, are a different story. Retransmitting network shows, broadcasting live events and playing syndicated, taped shows in HD require three completely different sets of equipment. In addition, the stations have to upgrade their syndicated content libraries to HD.

In most cases, the local channels are set up to retransmit network shows in HD and to show studio-based live shows (ie. the local news) in HD. They may also rent an HD production truck to cover special events live in HD, such as the NYC Marathon. But they haven't bought HD production trucks, so they can't do local news reports from the scene in HD. And most of their syndicated library is not in HD, except rare cases like Jeopardy and Wheel of Fortune.

The few shows in syndication that are in HD are transmitted daily to the affiliates (Two and a Half Men, Jeopardy, and Wheel of Fortune)

No show that the locals have "in their library" are available in HD.

Its already July and Time warner hasn't drop the analog channels here in northen Manhattan, I guess they will wait for south Manhattan with the exchanging of analog boxes.

It may be a while here in Southern Manhattan, I am an IT consultant and one of our clients in Rockefeller Center just got cable from Time Warner and it is an analog box so they are still giving out analog boxes here if you can believe that. That building is not even wired for digital yet. Unbelievable how slow Time Warner is, they should have been working on this years ago instead of at the last minute.

This channel appears to be out. I can't get it on my CC or STB. Anyone else have this problem?

TIA....JLJust to be clear… 718 is (or maybe was) Discovery HD Theater, as you said. 766 is the Discovery Channel. 718 is a blank screen for me too. I don’t get channel 767 in Queens as was mentioned by Berk32.

Just to be clear… 718 is (or maybe was) Discovery HD Theater, as you said. 766 is the Discovery Channel. 718 is a blank screen for me too. I don’t get channel 767 in Queens as was mentioned by Berk32.

767 = 718

It was already moved in Manhattan (and will be shortly in Queens)

It may be a while here in Southern Manhattan, I am an IT consultant and one of our clients in Rockefeller Center just got cable from Time Warner and it is an analog box so they are still giving out analog boxes here if you can believe that. That building is not even wired for digital yet.

Of course the building is 'wired' for digital.

It just probably can't receive the upper MHz section - which is why TWC (at least in Upper Manhattan) has shifted most of the basic digital channels into the lower area - so analog customers with older wiring can switch with no problems....


Unbelievable how slow Time Warner is, they should have been working on this years ago instead of at the last minute.
Last minute? they have a deadline?

Of course the building is 'wired' for digital.

It just probably can't receive the upper MHz section - which is why TWC (at least in Upper Manhattan) has shifted most of the basic digital channels into the lower area - so analog customers with older wiring can switch with no problems....


Last minute? they have a deadline?

You know what I mean, they knew they didn't have the bandwidth for a lot of HD channels a long time ago and they did nothing about it. They could have had everyone switch to digital yrs ago instead of dragging their asses. Now that FIOS is on its way they are starting to do the things they should have been doing. It is absurd that Manhattan has to wait so long for a decent HD lineup.

767 = 718

It was already moved in Manhattan (and will be shortly in Queens)

Any idea when this "move" will happen in Queens? Is DiscHD Theater part of the standard HD package or are we paying for it in the HD package? Can't seem to remember what I am paying for in the HD package. BTW, TWC CS doesn't have a clue regarding this change.

Regards...JL

Update: Got a call back from TWC and CS says that the move is only for Manhattan and not Queens. TWC is aware there is an issue with 718 in Queens and they are working on it.

No picture on MaxHD, channel 776. Anyone else having this problem. I live in Flushing.

These friking idiots still giving analog boxes in sourth Manhattan is terrible. I wonder what business schools the top dogs at Time warner cable of NY went to, because if you know your business stuff , you know that you have to look at the future, and plan ahead of challenges.
Time warner cable is in big trouble once Verizon Fios get here. Now you could see that Verizon is so aggressive and ruthless that they will make Time warner to pray for Mercy. I don't think that Verizon spent billions of dollars in fiber just to be at second base. I will be one of the first people to switch once the arrive, and I don't care about NY1.

Time Warner Inc dumped the cable unit because they knew that the telephone companies will take over cable business.

Any idea when this "move" will happen in Queens? Is DiscHD Theater part of the standard HD package or are we paying for it in the HD package? Can't seem to remember what I am paying for in the HD package. BTW, TWC CS doesn't have a clue regarding this change.

Regards...JL

Update: Got a call back from TWC and CS says that the move is only for Manhattan and not Queens. TWC is aware there is an issue with 718 in Queens and they are working on it.

hd theater is moving from 718 to 767 in brooklyn/queens on july 23. it's part of the digital starter pack so the channel is included free without an HD package. the HD package, at least in manhattan, includes only MOJO, HDNET, and HDNET movies.
i'm surprised TWC didn't know about a channel change on their own system. it's even listed on their own website under "Channel Changes".

These friking idiots still giving analog boxes in sourth Manhattan is terrible. I wonder what business schools the top dogs at Time warner cable of NY went to, because if you know your business stuff , you know that you have to look at the future, and plan ahead of challenges.
Time warner cable is in big trouble once Verizon Fios get here. Now you could see that Verizon is so aggressive and ruthless that they will make Time warner to pray for Mercy. I don't think that Verizon spent billions of dollars in fiber just to be at second base. I will be one of the first people to switch once the arrive, and I don't care about NY1.

Time Warner Inc dumped the cable unit because they knew that the telephone companies will take over cable business.

These commercial buildings that are getting analog boxes are usually 1-provider buildings.... Verizon will never have FiOS service available there....

No picture on MaxHD, channel 776. Anyone else having this problem. I live in Flushing.

MaxHD/776 is OK in NE Jamaica. DiscHD Theater/718 service has been restored.

Regards...JL

Just wondering if anyone else had an upgrade to their Mystro software recently (SFA 8300HDC box). About half an hour ago, I took a bathroom break and returned to notice that all of my previously standard def stations were now being upconverted to 1080i - or so the HDC box says.

Did this happen to anyone else, or is my box finally just working the way it originally should have?

Thx.

Just wondering if anyone else had an upgrade to their Mystro software recently (SFA 8300HDC box). About half an hour ago, I took a bathroom break and returned to notice that all of my previously standard def stations were now being upconverted to 1080i - or so the HDC box says.

Did this happen to anyone else, or is my box finally just working the way it originally should have?

Thx.
Okay, now I feel like a total fool. Not more than 60 seconds after my post, all my SD channels reverted to their normal 480i status. Is there something I can do to set my box to continuously upconvert to 1080i, or is this just one of the usual games TWC plays?

Okay, now I feel like a total fool. Not more than 60 seconds after my post, all my SD channels reverted to their normal 480i status. Is there something I can do to set my box to continuously upconvert to 1080i, or is this just one of the usual games TWC plays?

If you set the output resolution to only 1080i it will show everything as 1080i, I tired it and it looked the same to me. Problem is this box keeps reverting to 480i every time I turn it off and on, if you set the res to only 1080i you still have this problem and it is harder to fix since the fix is to turn to a channel with a different resolution but since they will all show as 1080i the fix is useless in this case. If you do not have the reverting problem then sure leave it at 1080i.

Okay, now I feel like a total fool. Not more than 60 seconds after my post, all my SD channels reverted to their normal 480i status. Is there something I can do to set my box to continuously upconvert to 1080i, or is this just one of the usual games TWC plays?

I have the opposite problem with the HDC - every now and then, my HD channels end up being shown in 480i.

When that happens (no idea how or why), then changing to another HD channel keeps the box in 480i mode, but the picture is only shown in the upper-right preview box, the rest of the screen is blank - and I have to trigger PIP on and off again to return to a full screen.

And if I want to get the HD channels back to their proper resulution, I have to change to an actual 480i channel, and then back again - now all HD will show properly.

This bizarre behavior may have coincided with my swap to HDMI - which I had to do because the HDC decided to stop outputting red over the component outputs (which it now does again, tho I haven't switched back, prefer less cables for now).

I've learned to live with the HDC, but it's a mangy dog of a box.

Sure there is - Universal studios hasn't provided FOX with an HD version of the movie yet.I say again: There's really no excuse for the Fox network not presenting a primetime movie event like that in HD. ;)

I have the opposite problem with the HDC - every now and then, my HD channels end up being shown in 480i.

When that happens (no idea how or why), then changing to another HD channel keeps the box in 480i mode, but the picture is only shown in the upper-right preview box, the rest of the screen is blank - and I have to trigger PIP on and off again to return to a full screen.

And if I want to get the HD channels back to their proper resulution, I have to change to an actual 480i channel, and then back again - now all HD will show properly.

This bizarre behavior may have coincided with my swap to HDMI - which I had to do because the HDC decided to stop outputting red over the component outputs (which it now does again, tho I haven't switched back, prefer less cables for now).

I've learned to live with the HDC, but it's a mangy dog of a box.

My problem is the same or very similar, when I say switch inputs on my receiver from XBox360 back to cable box (both are HDMI) all the channels will show 480i even the HD ones (if I have left it on an HD channel) when I switched inputs. If it is on an HD channel and says 480i, I switch to an SD channel and then back to the HD channel and it goes back to normal. Also hitting the aspect button (#) will also force it to switch resolutions just make sure you don't leave it on stretch or zoom. I don't know if it is the HDC box or maybe it is my receiver causing the problem. With so much different equipment out there it is hard to say and I don't feel like moving the wires around to connect the HDC box directly to the TV it is hard to get to the back of my TV. I have an Onkyo TX-SR605 receiver what do you have? It would be nice to figure out where the problem is coming from but it is probably the cable box. I just tend to leave the box on an SD channel when I am done with whatever I am watching to alleviate the problem. It is annoying but that is really the only issue I have with the 8300HDC. In every other area i think it is superior to the 8300HD version. Maybe they will fix it one day.

06/30/2008
START OVER® LAUNCHES IN NYC
Latest technology allows customers to restart a program during its broadcast time for FREE
New York, NY -

Time Warner Cable’s New York City Region has introduced Start Over ®, the Emmy award–winning new feature free to thousands of high-definition cable customers on Staten Island*. Start Over®, exclusive to Time Warner Cable, is an Enhanced TV feature that allows customers to restart a program in progress without any preplanning or in-home recording devices. By simply pressing the “SELECT” button on the remote control when the Start Over® icon appears onscreen, the program automatically restarts from the beginning. The launch in New York City includes programming from over 40 networks** including many in high definition.

Broadcast channels (available July 15):

WYNY FOX My9WWOR
WYNY FOX HD My9WWOR HD
NBC WNET Thirteen
NBC HD WNET Thirteen HD



Cable Networks:

ABC Family ESPN HD Palladia HD TNT
Animal Planet ESPN 2 National Geographic TNT HD
Animal Planet HD ESPN 2 HD National Geographic HD Travel Channel
Cartoon Network FX Nickelodeon Turner Classic Movies
CNBC Food Network NY 1 News USA
CNN Food Network HD NY1 News HD Versus / Golf HD
CNN HD Fox News SciFi
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With the Start Over® feature enabled, in addition to the ability to start a program over during its allotted time slot without the need for a DVR, viewers can rewind, pause and resume the program. This cutting edge technology, designed by Time Warner Cable, is exclusive to its cable customers and will be available first in Staten Island and by year end, throughout the company’s NYC-area footprint. The list of Start Over®-enabled networks will continue to grow.

“By offering Enhanced TV services including our exclusive Start Over® feature, we put innovative technology in our customers’ hands. Start Over®’s unique convenience is another example of our advanced fiber network, which will continue to present dynamic customer options. As we continue to introduce new features, customers can be confident that they are connected to the leading telecommunications provider in New York City,” stated Howard Szarfarc, Executive Vice President, Time Warner Cable’s New York City Region. “Start Over® adds to our suite of recent innovations including Caller ID on TV, Photo Show and many HD On Demand channels.”

“With Start Over®, customers can take the digital cable experience to a new level of customization and convenience,” he added. “Even at 8:59 PM, a viewer can re-start a program that began at 8 PM,” Szarfarc said. “And starting it over in HD is a real bonus,” he concluded.

In Staten Island, TWC provides 52 HD channels. Start Over® is not available with DIRECTV®, DISH®, RCN or Verizon.

*Staten Island customers must have a Scientific Atlanta 4250HDC or 8300HDC or Samsung set-top to receive Start Over®. If a customer wishes to exchange a set-top, TWC will do so at no charge at a Cable Express store.
**At this time, not all programs are Start Over® enabled.

Well its look like they are really taking care of Staten Island, while we here in Manhattan are not getting nothing anytime soon. Please don't tell "Oh Manhattan we get all the HD content by the end of the year". I don't care period, they should be treating all boroughs with the same respect. I am a patient guy and one day Verizon Fios will get here, and when that day comes: goodbye Time warner cable.

I read a rumor that over in K.C. they will be geting the 13 HBO/MAX HD multiplex channels by the end of August. I wonder where these will fit in our current lineup if it makes it's way here?

I read a rumor that over in K.C.

Kansas City ???

A_C

Kansas City ???

A_C

yeah

Well they think that getting rid of analog will be enough bandwidth to offer the 100 HD channels that they promised hahha, those 100 HD channels will look so bad and compressed. By the time this pocket game is over Time warner will have to do the following here in NYC: one deploy SDV even though your lines are all digital, or 2 they will have to upgrade the lines to 1GZ instead of the 750MHZ that they have right now. Putting 3 HD channels in one QAM is not acceptable, and they are doing it with the movies channels too.

Well they think that getting rid of analog will be enough bandwidth to offer the 100 HD channels that they promised hahha, those 100 HD channels will look so bad and compressed. By the time this pocket game is over Time warner will have to do the following here in NYC: one deploy SDV even though your lines are all digital, or 2 they will have to upgrade the lines to 1GZ instead of the 750MHZ that they have right now. Putting 3 HD channels in one QAM is not acceptable, and they are doing it with the movies channels too.

I think they are up to 860mhz in the city. and even though i hate compressing 3 HD channels into 1 cam, it is better than what cablevision does to some of thier HD channels.
imagine what the PQ would look like with 4 HD channels in 1 qam. I cant believe they would do that.

I think News networks like CNN should be 3 channels in one QAM, but to put YES HD, SNYHD and MSGHD in the same QAM is crazy.

I think News networks like CNN should be 3 channels in one QAM, but to put YES HD, SNYHD and MSGHD in the same QAM is crazy.

Oh that's rich... And for those of us that could care less about sports, how about the exact opposite? To suggest that CNN should be thrown to the lions in favor of what you happen to enjoy watching is a particularly audacious form of bias.

A_C

Oh that's rich... And for those of us that could care less about sports, how about the exact opposite? To suggest that CNN should be thrown to the lions in favor of what you happen to enjoy watching is a particularly audacious form of bias.

A_C

I believe that you miss the point here. The sports channels just naturally require more bandwidth do to the nature of the action as opposed to CNN which has a large contingent of talking static heads.

I believe that you miss the point here. The sports channels just naturally require more bandwidth do to the nature of the action as opposed to CNN which has a large contingent of talking static heads.

Sorry, that’s a spurious justification … There’s definitely a bias against HD news in this group; and to hear a few of the regulars go on and on sometimes, you’d think High Definition was made exclusively for sports alone.

Excess compression would adversely affect CNN HD as well. Particularly for their premium content, such as CNN Presents (Planet in Peril, Black in America, God’s Warriors, etc.) That footage requires the same handling as anything on Discovery HD Theatre. Not to mention the highly detailed and color rich graphics they use for election coverage. And lest we forget Anderson Cooper’s milky smooth skin and eye-catching salt and pepper locks? Who dares pixilate that!

A_C

And lest we forget Anderson Cooper’s milky smooth skin and eye-catching salt and pepper locks? Who dares pixilate that!

A_C

For this, I clearly have no response! But, of course, whatever views bring you HD joy you are certainly entitled to defend! :)

Received an e-mail that FIOS is now available in my building (Stuy Town). I assume that this is FIOS internet only. Will probably wait for FIOS TV to become available and then switch over. I'm trying to figure out what the price will be but Verizon's site is not too clear...

For this, I clearly have no response! But, of course, whatever views bring you HD joy you are certainly entitled to defend! :)

wow, and the flood gates have opened!
the ocasional CNN program is in my schedule, especially wit obama making his way to the top. But
Sports, sports sports for me! I dont care if its midgit wrestling.

Received an e-mail that FIOS is now available in my building (Stuy Town). I assume that this is FIOS internet only. Will probably wait for FIOS TV to become available and then switch over. I'm trying to figure out what the price will be but Verizon's site is not too clear...

Lucky 1st you stuy guys stole my 4th of july fireworks barge and recieved a nice show and now this.

Lucky 1st you stuy guys stole my 4th of july fireworks barge and recieved a nice show and now this.Yeah what was that all about? Why did they start them at Stuyvesant? That sucked. The barges were supposed to be further north. I was on a pier in Greenpoint and I couldn’t believe how far south they were.

And I thought the fireworks show was blah. Ever since the Guerrucci family stopped doing them they’ve lost any real spontaneous excitement.

Yeah what was that all about? Why did they start them at Stuyvesant? That sucked. The barges were supposed to be further north. I was on a pier in Greenpoint and I couldn’t believe how far south they were.

And I thought the fireworks show was blah. Ever since the Guerrucci family stopped doing them they’ve lost any real spontaneous excitement.

This might have something to do with it:
http://gothamist.com/2008/07/05/a_very_stuyvesant_town_fourth_of_ju.php

Yeah what was that all about? Why did they start them at Stuyvesant? That sucked. The barges were supposed to be further north. I was on a pier in Greenpoint and I couldn’t believe how far south they were.

And I thought the fireworks show was blah. Ever since the Guerrucci family stopped doing them they’ve lost any real spontaneous excitement.


I believe the idea was to move the barges further downtown so as to have the iconic New York skyline as a backdrop and so that newly created pedestrian spaces on the Brooklyn side would have a Birdseye view. Unfortunately, they failed to take a few factors into account;

1. On a holiday weekend there's virtually no one in their offices, so the towers are largely dark (the best view of the NYC skyline is in the dead of winter, between 4 and 5pm, when it's dark. They're lit up like sparklers).

2. The exposure necessary to video fireworks would completely silhouette the background.

In my opinion it was a flop.

A_C

This might have something to do with it:
http://gothamist.com/2008/07/05/a_very_stuyvesant_town_fourth_of_ju.php:cool:
Interesting article.

I believe the idea was to move the barges further downtown so as to have the iconic New York skyline as a backdrop and so that newly created pedestrian spaces on the Brooklyn side would have a Birdseye view. Unfortunately, they failed to take a few factors into account;

1. On a holiday weekend there's virtually no one in their offices, so the towers are largely dark (the best view of the NYC skyline is in the dead of winter, between 4 and 5pm, when it's dark. They're lit up like sparklers).

2. The exposure necessary to video fireworks would completely silhouette the background.



A_CI disagree… if the barges were further north, as they were scheduled to be, the fireworks would have been magnificently framed by the Manhattan skyline rather then what was behind them—:confused::rolleyes:a cluster of apartment buildings... and many buildings are lit-- the key landmarks have exterior lighting.

Photographing fireworks and capturing the landmarks can be a challenge but it is possible, even by the most inexperienced shutterbugs. The exposure is not the problem; the loss of the multiple colors is. Great photos of fireworks are usually achieved by leaving the shutter open causing the fireworks to washout- but- depending on the sequence of “missile” launches, there may be some great color; regardless, the background will be perfect.

In my opinion it was a flop.Yes, this I agree. ;)

I disagree… if the barges were further north, as they were scheduled to be, the fireworks would have been magnificently framed by the Manhattan skyline rather then what was behind them—:confused::rolleyes:a cluster of apartment buildings... and many buildings are lit-- the key landmarks have exterior lighting.

Photographing fireworks and capturing the landmarks can be a challenge but it is possible, even by the most inexperienced shutterbugs. The exposure is not the problem; the loss of the multiple colors is. Great photos of fireworks are usually achieved by leaving the shutter open causing the fireworks to washout- but- depending on the sequence of “missile” launches, there may be some great color; regardless, the background will be perfect.

Yes, this I agree. ;)

I gotta' tell you... When that "Stuyvesant Town, New York City" graphic came up, I had good laugh. Why feature one of the ugliest urban landscapes in the country? Not that it made much difference anyhow; you couldn't see a thing.

A_C

I gotta' tell you... When that "Stuyvesant Town, New York City" graphic came up, I had good laugh. Why feature one of the ugliest urban landscapes in the country? Not that it made much difference anyhow; you couldn't see a thing.

A_C:D I thought the same thing but I was trying to be nice...

UPDATE

Effective July 23rd: In Brooklyn/Queens we will move HD Theater from 718 to 767. We will also launch Biography on ch. 143, Biography HD on ch. 763, History International on ch. 130, Starz HD on ch. 676, Starz Comedy HD on ch. 681, Starz Edge HD on ch. 677, and Starz Kids & Family HD on ch. 678.

(don't think this includes Manhattan.... SI update page is still on 6/13... but I'd assume they will get this too)

UPDATE

Effective July 23rd: In Brooklyn/Queens we will move HD Theater from 718 to 767. We will also launch Biography on ch. 143, Biography HD on ch. 763, History International on ch. 130, Starz HD on ch. 676, Starz Comedy HD on ch. 681, Starz Edge HD on ch. 677, and Starz Kids & Family HD on ch. 678.

(don't think this includes Manhattan.... SI update page is still on 6/13... but I'd assume they will get this too):cool: I like the additional Starz HD channels. Are they really going to be in the 600s not the 700s or is that a typo?

:cool: I like the additional Starz HD channels. Are they really going to be in the 600s not the 700s or is that a typo?

Seems correct to me.... it was inevitable...
They're going to put all of the movie channels in the upper 600s (679 and 680 are reserved for the 2 remaining Starz channels)

One More Edit:

Looks like HBOHD will probably move to 651 - with every movie channel in the 200s getting the next channel number up.

Seems correct to me.... it was inevitable...:o :eek:I guess I had a moronic moment…:D I don’t know what I was thinking. I lost track of how full the 700s are. Doh!;)

Did any one get a new 996 daig screen not 1 but 6 screens now.Any one know when this happend??

any one get a new 996 daig screen not 1 but 6 screens now.Any one know when this happened

This happened last week, I think on monday, because I went to check and I noticed that the daig screen was different now with 6.
Now Time warner has upgrading the cable lines in my building since yesterday, and I noticed that the picture quality in the Hd channels is much better now.

when are we getting USA & SCIFI IN HD???

when are we getting USA & SCIFI IN HD???

No word yet.... we aren't the only TWC region without them (actually... none have any of the NBC-Universal High Def channels other than UniversalHD)

It would probably be in TWC's best interests to have a deal in place before the Olympics start...

Anyone here in the Queens area getting crazy glitching on Fox News HD and Fox Biz HD?

Anyone here in the Queens area getting crazy glitching on Fox News HD and Fox Biz HD?

No, but lots of weird things have been happening during bad weather lately; which makes me think TWC has changed the way it acquires certain signals. Perhaps relying more on satellite feeds?

National Geographic gets pixelation regularly and one of 2 DVR recordings of Judge Judy was almost unwatchable yesterday. She's on at 4pm, when there was a bunch if thunderstorms in the area.

A_C

No, but lots of weird things have been happening during bad weather lately; which makes me think TWC has changed the way it acquires certain signals. Perhaps relying more on satellite feeds? How else would they get their signal? For as long as I can remember, whenever there are lightning storms, the reception is susceptible to audio and video breakups. There are massive satellite dishes off Kissina BLvd. just south of the LIE and there is a group of huge dishes in Woodside.

How else would they get their signal? For as long as I can remember, whenever there are lightning storms, the reception is susceptible to audio and video breakups. There are massive satellite dishes off Kissina BLvd. just south of the LIE and there is a group of huge dishes in Woodside.

I can't say with any authority, but I've always been under the impression that it was a mix a dedicated data transmission lines and satellite Earth stations.

??? Anyone ???

A_C

Has anyone notice an increase in video and audio cutting in and out on several HD channels in the past couple of months? I have noticed this on several HD sports channels, i.e., SNY, ESPN/ESPN2 and it seems to be a recurring problem on CW11.
Could this be possibly related to an HDMI handshake issue?

YES -- this is most noticeable with, as you said, SNYHD, ESPNHD, and even FOXHD.

I'm located in Astoria. I never had this problem when I lived on the UWS.

EDIT: I've been having this problem for about a month now. ESPNHD and SNYHD do not come in -at all- anymore. I just get a black screen. A Time Warner tech came out, switched cable boxes, and the problem persisted. He said they had to do work on the "lines outside," put in a trouble ticket for me, and I've been calling to try to find out the status of it. They tell me it's still being worked on.

I went to diagnostics (channel 996). I have no idea what any of this stuff means. However, there are two parts that are red:

Tune Failure Count: *** 9
OOB Bytes: *** 0

RDC Power is green at 41, and FDC Power is yellow at 8.

If anyone could help me out I'd appreciate it.

Thanks.

I can't say with any authority, but I've always been under the impression that it was a mix a dedicated data transmission lines and satellite Earth stations.

??? Anyone ???

A_C



yes it's true. local & regional networks such as NY1, SNY HD, MSG HD, public access,WABC, WCBS, etc are delivered terristrially (fiber)

nationally distributed networks such as CNN, ESPN, Lifetime, SNY SD are delivered over satellite. in the case of SNY & MSG, they choose to deliver their HD signal over fiber because of uplink costs and ability to refuse selling the service to other providers (fios)

Well its look like they are really taking care of Staten Island, while we here in Manhattan are not getting nothing anytime soon. Please don't tell "Oh Manhattan we get all the HD content by the end of the year". I don't care period, they should be treating all boroughs with the same respect. I am a patient guy and one day Verizon Fios will get here, and when that day comes: goodbye Time warner cable.

see my previous posts about why outer boros get more hd before manhattan. the system here is 40 years old. takes time to upgrade, remove analogs,etc

Since some changes have been made in Northern Manhattan (very minor) - I'll have an updated spreadsheet tomorrow night...

Notes so far:
1) No more QAM64 in use
2) Most unassigned active signals have been cleared out (remaining ones likely active onDemand content)
3) No analog channels have been dropped recently

dont expect any analog drops til septermber

dont expect any analog drops til septermber

Wasn't northern Manhattan supposed to get the upgrade during the summer?. If the system is 40 years and takes time why your company decided to do it this year? instead of last year. Last time I checked your company upgraded the lines to fiber back in 2000, should have planned ahead of the future. This move by your company is basically about the fear of competition that they will face.
As always leaving the harder job tothe last minute (Manhattan cable lines).

DC Power is green at 41, and FDC Power is yellow at 8.

If anyone could help me out I'd appreciate it.

Mine was at DC power at 40 and FDC power 8 (yellow). Last week it was at 42 and the FDC 12 (red) which means that the signal was low, but the tech were at my building the whole week upgrading the cable lines.

DC Power is green at 41, and FDC Power is yellow at 8.

If anyone could help me out I'd appreciate it.

Mine was at DC power at 40 and FDC power 8 (yellow). Last week it was at 42 and the FDC 12 (red) which means that the signal was low, but the tech were at my building the whole week upgrading the cable lines.Hey carl2680, is there a reason why you don’t use the quote button? Your posts would be easier to follow if you did…:)

Hey carl2680, is there a reason why you don’t use the quote button? Your posts would be easier to follow if you did…:)

Carl2680 What part of the city are you at??:D

YES -- this is most noticeable with, as you said, SNYHD, ESPNHD, and even FOXHD.

I'm located in Astoria. I never had this problem when I lived on the UWS.

EDIT: I've been having this problem for about a month now. ESPNHD and SNYHD do not come in -at all- anymore. I just get a black screen. A Time Warner tech came out, switched cable boxes, and the problem persisted. He said they had to do work on the "lines outside," put in a trouble ticket for me, and I've been calling to try to find out the status of it. They tell me it's still being worked on.

I went to diagnostics (channel 996). I have no idea what any of this stuff means. However, there are two parts that are red:

Tune Failure Count: *** 9
OOB Bytes: *** 0

RDC Power is green at 41, and FDC Power is yellow at 8.

If anyone could help me out I'd appreciate it.

Thanks. I have true Failure Count ***55 OOB***0:confused:

Carl2680 What part of the city are you at??:D

I am in the upper westside of Manhattan.

Anyone here in the Queens area getting crazy glitching on Fox News HD and Fox Biz HD?

My Foxnews HD has been unwatchable for 2 days now...

No, but lots of weird things have been happening during bad weather lately; which makes me think TWC has changed the way it acquires certain signals. Perhaps relying more on satellite feeds?

National Geographic gets pixelation regularly and one of 2 DVR recordings of Judge Judy was almost unwatchable yesterday. She's on at 4pm, when there was a bunch if thunderstorms in the area.

A_C


Ok thanks for the info