sorry for the previous broken links.

****691 Fuse-HD**** Postponed to a later date

even though i dont have it, the brooklyn/queens listings say this should be available now.

sorry for the previous broken links.



even though i dont have it, the brooklyn/queens listings say this should be available now.

it would be nice if someone confirmed that......

sounds like it isn't actually there....

There are still a lot of kinks to work out, and there doesn't appear to have been much progress in the last two days. Has anyone been able to get ABCFamily yet? Also, Palladia is an amazing channel, but the sound keeps cutting out every few minutes. Bio works eventually if I navigate to it a few times from another channel. Hallmark Movie wants me to subscribe (not that that's a huge loss for me, but still).

The best part is that I'm getting free Showtime for some reason, so I can't complain TOO much. :)

it would be nice if someone confirmed that......

sounds like it isn't actually there....


That's the same question I just posted. The TWCNYC website channel guide for brooklyn/queens and staten island has Fuse HD listed on channel 691. I hope someone from queens or staten island can confirm or deny it.

I'm in Queens and i'm not getting 691, everything else on the list seems to be working.

Oh, did y'all notice that the Weather Channel HD is called "TWCHD?"

I wish we could notice the local "On the 8s" as well in HD instead of the generic US forecast we get now.:(

I wish we could notice the local "On the 8s" as well in HD instead of the generic US forecast we get now.:(

its going to happen eventually - they are just getting that system up in HD now

I worked my way up to calling Cust Service if you want to call it that. I asked about Hd extra tier trying to get some kind of $$ off, after 20 minutes of explaining to the rep what was what he offered to transfer me to the Retention department nice to know they have a special dept to keep customers. I told him I would call back next week, just make notation on my account I called today and I was thinking about switching to Fios. Also Hallmark 784 should be working ASAP whatever that means.

Think we'll ever be able to fast-forward threw Start Over one day?


never happen

Why is that?

Why is that?I’m specifically referring to fast forwarding through commercials. That will never happen. ;) I recall reading a while ago, before Start Over’s debut, that not being able to bypass the commercials was an explicit requirement to get all parties on board.

its going to happen eventually - they are just getting that system up in HD now

That's good to know. It's irritating when you have to switch between the HD & SD channels just to get the local forecast in more detail.

There are still a lot of kinks to work out, and there doesn't appear to have been much progress in the last two days. Has anyone been able to get ABCFamily yet? Also, Palladia is an amazing channel, but the sound keeps cutting out every few minutes. Bio works eventually if I navigate to it a few times from another channel. Hallmark Movie wants me to subscribe (not that that's a huge loss for me, but still).

The best part is that I'm getting free Showtime for some reason, so I can't complain TOO much. :)

I am getting the free showtime, of course only the HD version of the channel which is great.

Hi there...

So I was little annoyed to learn that the HD on Demand would not be available for those who have a SA 8300 HD DVR box.

So I have a few questions...

1) If I showed up to Time Warner with my box and remote, would they swap me a compatible DVR box? Do I have to make an appointment or call ahead?

2) Is this even worth doing? Is there anything on the HD on Demand channel that isn't available on, say, the XBOX or PS3 movie stores? Is there any free content on there?

Any help would be appreciated, thanks!

You can just walk in and get a box. HD Movies OD isn't free but there is also an HD showcase channel which has free HD VOD. They will have the SA 8300/8240HDC or the Samsung SMT-H3090 which hasn't been deployed yet to customers. The Samsung SMT-H3090 looks nicer :). The HDC boxes are the most common and they run a different IPG. There is a good selection in San Diego my division but you can also check out http://www.twondemand.com/ for listings in your area.

For some reason all the HD channels now look stunning good. I don't know what they did but the picture quality improved so much in the last couple of days. I am not sure if they changed something.

OK Riverside_Guy, found your problem

760/762 - Toon Disney/Lifetime Movies-HD

Website messed up - thats why you are short 1.

I wasn't counting any channel twice.

You found only ONE of my problems<g>!

Yes I quick posted that list and have subsequently found a few errors, but don't need to post it again as you posted a more correct list.

However, I had tabs between channel number and name so one could dump it into Excel and have a list by channels AND one alpha-sorted by channel name! Corrections to one would then populate the other... although it would probably have to be resorted, I don't know how to do that always live in Excel... not even sure if anyone can set it up that way.

I still think we should track everything they've promised but not delivered... to me Sleuth is a promised HD channel and they are breaking their word until they deliver it. Same broken promise this past Thursday as it will be in one, two years or if they ever deliver it.

Still, we ARE in a way, way better place than we had been. It in no way changes the fact that everywhere except Manhattan got price lock BEFORE the 2 increases of last year, so they totally avoided them, while we got socked with almost 1/3 the number of channels they had.

So the issue with FIOS vs. TWC does not have TWC delivering about 1/3 the HD channels (assuming the rumor about southern neighbors are getting on 1/31 what we got this week is true). So one very important factor is:

What bit-rate does FIOS deliver for it's channels compared to TWC?

On the UES, in Northern Manhattan (above 86th), I'm missing some HD channels. I still have my beloved 8300HD. When I called CS, the first person gave worthless advice ("um, I don't understand sports so just wait a few days and call back if it's not fixed"). When I called back about 10 minutes later, the next CSR actually did a little digging for me. Unfortunately, the info she has on hand is incorrect.

738 - ABCFamHD
I'm greyed out. I know this was discussed earlier as missing for others as well. She said this channel should not be out and was going to move it on to the "IT Department."

768 - PlanetHD
This channel was on earlier, I believe, but is now greyed out. I don't remember anyone mentioning this being out, so this may be a new problem. As this is part of my confirmed lineup, she was going to forward this to the "IT Department."

795 - NHLNetHD
I am getting the Subscription Notice message. This is the one I got into an argument with her. She claims (and is insistent) that TWC regards this channel as part of the InDemand CenterIce package. When I told her that a) we already get the standard def version of the NHL Network with the HDXtra package and that b) that 791 GameHD is the InDemand HD channel for the InDemand sports package, she kept repeating that 795 is part of the InDemand channel. She refused to send this along to IT Department.

So while some of you are thinking they'll finally figure out this NHLNet problem, I'm not nearly as hopeful. If the CSRs refuse to forward the complaints up, how will this ever get solved? I guess a DOIT complaint might trigger an educated response?

I'm also having problems with 794 -VSHD. Again, I noticed that I'm not the only one having trouble with this. It broadcasts for some time, then will just stop and grey out. At first, I thought it was a blackout issue. But when it happened in the middle of a basketball game that was not subject to blackout restrictions (out-of-market v out-of-market), I figured the problem is on their end. I was told that since this channel is on now (even though it wasn't on 10 minutes ago), she would not forward this along to someone higher up.

So, my grand solution is to sit, wait and hope that someone who has a little more information will figure out the HD roll-out for Northern Manhattan is a little screwy. Someone needs to realize that NHL Network is NOT the same as the HD Game channel and that one is part of the HD Xtra package while the other is part of the InDemand package--just because a channel starts with "NHL" does not automatically mean it's part of the "NHL Package."

Why can't their CSRs have more information available to them? The first CSR told me that because 795 is marked in "rose" on his system, it must belong to a subscription service. No kidding, it's called HDXtra. The second CSR was helpful, but only to a point. The insistence that the customer is always wrong is just an odd mode for CSRs. I wish there was a special option for people who know what the heck they are talking about to avoid some of the basic Tier 1 CSRs. I know I'm preaching to the choir.

For those Southern Manhattanites, I know I should be grateful that I'm finally (sort of) getting what was promised. And I am grateful. I just want it to work properly.

Hi there...

So I was little annoyed to learn that the HD on Demand would not be available for those who have a SA 8300 HD DVR box.

So I have a few questions...

1) If I showed up to Time Warner with my box and remote, would they swap me a compatible DVR box? Do I have to make an appointment or call ahead?

2) Is this even worth doing? Is there anything on the HD on Demand channel that isn't available on, say, the XBOX or PS3 movie stores? Is there any free content on there?

Any help would be appreciated, thanks!

You will need to have the ODN equipped 8300HDC to get 699 and 700 (many of us simply refuse to move to this box/software because various things we depend on may be missing or not properly implemented... there are thousands and thousands of posts about this issue). The issue is the software.

What I suggest is you call them and say you are going to their facility (23rd street in Manhattan if you reside in Manhattan) and need to swap for the box that does Start Over. I have gotten some blow back about swapping boxes... they MUCH rather not have to deal with a truck roll, that costs them $$$. But some of the CSRs are such idiots they insist you have to have a truck roll.

If you go to a facility, see if you can get ANY information about the Samsung 3090 DVR box. Supposedly NYC may be one of the first places actually deploying said box, but while we have non DVR Samsung boxes deployed, we haven't heard of one Sammie DVR in the field.

I had a bunch of "gray" channels on Wednesday, but they seemed all cleared up by yesterday. Just checked and 738, 768 are gray now AND sending a 480 signal. I know I've seen them in good form, so this is probably transient (it happens).

Yes, 795 is supposed to be part of HDXtra... but the only way I know is that it HAD been listed as such on the first massive "coming 12/17" post on their website. THAT was very quickly replaced with more updated notices about channels that would NOT make 12/17. So while I have "something in writing" it no longer exists on their website.

TWC does NOT actually list what is in certain packages, HDXtra info was always scarce... probably because they kept dropping channels from it (it was 5 HD only when I first started it). At one point they threw a bunch of SD sports channels at it so HDXtra has MORE SD than HD.

I am getting the free showtime, of course only the HD version of the channel which is great.

Did you just swap a box? Every box swap I've made comes with some interested things... the last one I got some stuff I didn't subscribe to while was missing stuff I always HAD been getting. The one previous to that (quite a few years ago) had the "new box" 100% wide open. EVERY channel I saw, including all the PPV ones. Naturally I checked out all the pOrn channels and found how bogus they were, all soft-core for hardcore prices. Thated last 2 whole frakking weeks... then one day it was back to only seeing what I was paying for.

All of The new ch's are working as of today. 784 Hallmark Movie is coming in now.

Hi, am a TWC customer south of 14th st. I have a Monoprice 3 input HDMI switch; sources are BluRay, HDDVD, and 8300HD from TWC. On my display, the images for BluRay and HDDVD line up very well, but 8300HD image is too far to the left. How do I SHIFT the HDMI image from the 8300HD more to the right so that it lines up with my other 2 HD sources?

Thank you.

Hi, am a TWC customer south of 14th st. I have a Monoprice 3 input HDMI switch; sources are BluRay, HDDVD, and 8300HD from TWC. On my display, the images for BluRay and HDDVD line up very well, but 8300HD image is too far to the left. How do I SHIFT the HDMI image from the 8300HD more to the right so that it lines up with my other 2 HD sources?

Thank you.

I have the 8300HD, and the only way AFAIK to shift an image is through my TV's settings.

^^^ Is this whats called a geometry problem? ^^^

Hi, am a TWC customer south of 14th st. I have a Monoprice 3 input HDMI switch; sources are BluRay, HDDVD, and 8300HD from TWC. On my display, the images for BluRay and HDDVD line up very well, but 8300HD image is too far to the left. How do I SHIFT the HDMI image from the 8300HD more to the right so that it lines up with my other 2 HD sources?

Thank you.

What is the specific make and model number of your TV?

A_C

^^^ Is this whats called a geometry problem? ^^^

Indeed, but the question is whether it’s the box or the TV… If all 3 sources are HDMI and the geometry is off only on the 8300, that would suggest there’s a problem with the 8300. If his TV doesn’t allow for discreet adjustments by input, he’s best option might be to swap the box out.

A_C

Any one getting 651 HBOHD. All i get is a black screen.And 786 animal HD same black screen.

Is it just me, or does TWC throttle compression depending on load? It seems to me that image quality degrades significantly (blocking, washed out color) days when there would be a lot of people watching TV (like rainy days) or when a popular show is on.

Then again, I might be going crazy :)

hey guys, i'm new here and i live in southern Manhattan. i was just wondering which HD cable boxes you guys think are the best available here. DVR and non DVR?

Depends on whether you're the type that likes to order/watch stuff 'On Demand' and how much you value that in HD. The SA-8300HD DVR Box (Pioneer) is the most widely available and allows you watch all the new HD channels TWC has added. All of them but two, both of which are 'On Demand' HD. The non-HD DVR model of this box has about 35-40 hrs. of SD you can record while the HD version allows up to 80 SD hrs. (approx. 15 HD hrs.). Both boxes allows each of its two tuners to 'buffer' up to an hour of the channels they're tuned into, which is ideal for watching backed-up shows you pause at 9:00PM and then tune in to watch at 9:55 or 10PM. A new Samsung model has been introduced (not widely available yet) which, according to some reports from people in other boroughs that have them, does away with the 'buffers' on each of the two tuners. You gain access to the 'On Demand' HD channels though, plus a feauture called 'Starting Over' that allows you to watch certain channels/shows from the start even if you tune in long after that show has already started (the catch being you can't fast-forward to skip commercials).

Personally if I were you I'd start with the SA-8300 HD-DVR (Pio), wait for TWC to put all the new HD channels in the Southern portion of Gotham and then, if you feel you need 'Starting Over' and the 'On Demand' HD channels, go for the new Samsung models that by then (end of Jan. '09) should be more plentiful. Just my opinion though. :)

Did you just swap a box? Every box swap I've made comes with some interested things... the last one I got some stuff I didn't subscribe to while was missing stuff I always HAD been getting. The one previous to that (quite a few years ago) had the "new box" 100% wide open. EVERY channel I saw, including all the PPV ones. Naturally I checked out all the pOrn channels and found how bogus they were, all soft-core for hardcore prices. Thated last 2 whole frakking weeks... then one day it was back to only seeing what I was paying for.

Yeah, I had that happen when I first got my HD box over a year ago. I think they treat you like a new customer and give you a trail period to push you to buy premium channels. This Showtime thing is weird though. It started working on Wednesday when the new HD channels were added. It's not all of them though - just regular ShowtimeHD. I know someone else said that they were getting it too, so I guess we'll see when and if TW catches it!

Is it just me, or does TWC throttle compression depending on load? It seems to me that image quality degrades significantly (blocking, washed out color) days when there would be a lot of people watching TV (like rainy days) or when a popular show is on.

Then again, I might be going crazy :)

Then I'm going Crazy with you!

Any one getting 651 HBOHD. All i get is a black screen.And 786 animal HD same black screen.

I am in Park Slope using SA 8300HDC. Both 651 & 786 are working fine for me as of now. Getting the black screen on 724 (E!) - yesterday it was frozen on an old image with 'live' audio.

For some reason all the HD channels now look stunning good. I don't know what they did but the picture quality improved so much in the last couple of days. I am not sure if they changed something.

after the upgrade, my cbs was choppy. it no longer is, but i think im seeing the same as you.

previously, the background images were blurry, they are a lot clearer now.

fingers crossed.

okay now im bored, i need more new hd channels. ;)

Hello, I'm in CT, can smeone tell me if you guys are getting the Giants game on NBC in HD? We are getting the crappy sidebars here. Thanks

Hello, I'm in CT, can smeone tell me if you guys are getting the Giants game on NBC in HD? We are getting the crappy sidebars here. Thanks

It's your local NBC - WNBC NY is just fine

I have a quick off-topic question about dial-up internet acces with TW RoadRunner. Does anybody here use it? Is it free? Unlimited?

The RR web site implies that it is free, works anywhere. and unlimited. The TW web site does not discuss free and/or unlimited, and it implies that it will NOT work in your home area - i.e. that it is only for traveling.

Any personal experiences would be appreciated.

-barry

The Giant game looks great! 686 Crime&Investigation is the only Ch that is bad all the time. It has these vertical lines- really strange. Anyone know what this is?

Looks like S Manhattan is getting the goods on Feb 4, 2009. Just saw the update on the TWC website

Looks like S Manhattan is getting the goods on Feb 4, 2009. Just saw the update on the TWC website

It looks like Sleuth turns to Chiller on Ch 102. I assumed that Chiller was only a HD channel.

The previously scheduled launch of Lifetime HD on December 17th in Northern Manhattan, Brooklyn, Queens, and Mount Vernon, has been postponed until further notice.

Due to typographical error, the previously announced launch of Golf HD in Mount Vernon on December 17th appears on 778 and not 779.

The previously scheduled launch of Korean Christian Television (KCTV) on December 17th in Brooklyn and Queens and in Woodside, Elmhurst, and Maspeth on December 22nd, has been postponed until January 1, 2009.

The previously scheduled launch of UNTV on January 14th in Manhattan, Brooklyn, Queens, and Mt. Vernon has been postponed and the previously scheduled drop of UNTV on this date, in Southern Manhattan, has been postponed until further notice.

The previously scheduled renaming of Weather Plus has been postponed until January 21, 2009.

All changes previously scheduled to occur on January 14th 2009 will now occur on February 4, 2009. These changes are as follows: We will drop Elections 08 from ch. 1279 and Sleuth from ch. 102. We will add My Life on Demand on ch.1281. In N. Manhattan, we will add Biography on ch. 143 and History International on ch. 130, as DTV services. In Mount Vernon, WE on ch. 73 will change from DTV to standard service.

Also on February 4, 2009 we will launch Chiller on ch. 102, TV Jade on ch. 581, RTPI on ch. 511, and Russian Kino on ch. 526. In S. Manhattan we will launch the following services: TEAM HD on 411 to NBA League Pass customers, Crime and Investigation HD on 686, TV One HD on 790, G4HD on 692, MGM HD on 796, Style HD on 689, CNBC HD on 715, USA HD on 716, SciFi HD on 717, Bravo HD on 718, E! HD on 724, QVC HD on 733, Spike HD on 736, HSN HD on 739, Tennis Channel HD on 465, Big Ten Network HD on 472, CBS College Sports HD on 467, HBO2 HD on 652, HBO Signature HD on 653, HBO Family HD on 654, HBO Comedy HD on 655, HBO Zone HD on 656, HBO Latino HD on 657, More Max HD on 659, Action Max HD on 660, Thriller Max HD on 661, WMAX HD on 662, @MAX HD on 663, FiveStar Max HD on 664, Outer Max HD on 665, Sho 2 HD on 667, Showcase HD on 668, Sho Extreme HD on 669, TMC HD on 674, TMC Xtra HD on 675, Starz Edge HD on 677, Starz Kids & Family HD on 678, Starz Comedy HD on 681, Encore HD on 682, NY1 HD on 701, Palladia HD on 720, Cartoon HD on 722, FX HD on 737, ABC Family HD on 738, History HD on 740, Fox Business News HD on 743, Fox News HD on 744, A&E HD on 746, Disney HD on 749, Learning Channel HD on 752, Toon Disney HD on 760, Lifetime Movie Network HD on 762, Biography HD on 763, Discovery HD on 766, Planet Green HD on 768, Weather Channel HD on 772, Speed HD on 774, Science Channel HD on 775, Travel Channel HD on 788, ESPN News HD on 792, ESPN U HD on 793; Game HD on 791 & 445 for MLB and NHL package customers and NHL Network on 795 for Sports Tier and NHL package customers.

It looks like Sleuth turns to Chiller on Ch 102. I assumed that Chiller was only a HD channel.

?

unrelated to HD

Looks like S Manhattan is getting the goods on Feb 4, 2009. Just saw the update on the TWC website

Finally!!! in South Manhattan, Took them long enough.

Also on February 4, 2009 we will launch Chiller on ch. 102, TV Jade on ch. 581, RTPI on ch. 511, and Russian Kino on ch. 526. In S. Manhattan we will launch the following services: TEAM HD on 411 to NBA League Pass customers, Crime and Investigation HD on 686, TV One HD on 790, G4HD on 692, MGM HD on 796, Style HD on 689, CNBC HD on 715, USA HD on 716, SciFi HD on 717, Bravo HD on 718, E! HD on 724, QVC HD on 733, Spike HD on 736, HSN HD on 739, Tennis Channel HD on 465, Big Ten Network HD on 472, CBS College Sports HD on 467, HBO2 HD on 652, HBO Signature HD on 653, HBO Family HD on 654, HBO Comedy HD on 655, HBO Zone HD on 656, HBO Latino HD on 657, More Max HD on 659, Action Max HD on 660, Thriller Max HD on 661, WMAX HD on 662, @MAX HD on 663, FiveStar Max HD on 664, Outer Max HD on 665, Sho 2 HD on 667, Showcase HD on 668, Sho Extreme HD on 669, TMC HD on 674, TMC Xtra HD on 675, Starz Edge HD on 677, Starz Kids & Family HD on 678, Starz Comedy HD on 681, Encore HD on 682, NY1 HD on 701, Palladia HD on 720, Cartoon HD on 722, FX HD on 737, ABC Family HD on 738, History HD on 740, Fox Business News HD on 743, Fox News HD on 744, A&E HD on 746, Disney HD on 749, Learning Channel HD on 752, Toon Disney HD on 760, Lifetime Movie Network HD on 762, Biography HD on 763, Discovery HD on 766, Planet Green HD on 768, Weather Channel HD on 772, Speed HD on 774, Science Channel HD on 775, Travel Channel HD on 788, ESPN News HD on 792, ESPN U HD on 793; Game HD on 791 & 445 for MLB and NHL package customers and NHL Network on 795 for Sports Tier and NHL package customers.

Just curious has anyone checked if they have removed analogs yet in S. Manhattan? I would do it myself but I can't move the TV where it is to get to the back of it to plug the wire in.

Finally!!! in South Manhattan, Took them long enough.


took them long enough? this is a shorter break than between the other boro updates...

took them long enough? this is a shorter break than between the other boro updates...

I have been waiting like 5 or 6 yrs for some of those channels

I have been waiting like 5 or 6 yrs for some of those channels

i dont think more than a handful have existed for more than a year or 2

i dont think more than a handful have existed for more than a year or 2

So it would have been nice to have those channels 2 yrs ago. I know they did not exist back then but we knew they would exist soon. Discovery has been around for 2 or 3 yrs I think. It really sucks having to watch in SD when it is being broadcast somewhere in HD. I had to buy When we left Earth and the Universe on blu ray to see them in HD. Plus this is NYC we should have the best cable lineup in the country not one of the worst which is what we had.

So it would have been nice to have those channels 2 yrs ago. I know they did not exist back then but we knew they would exist soon. Discovery has been around for 2 or 3 yrs I think. It really sucks having to watch in SD when it is being broadcast somewhere in HD. I had to buy When we left Earth and the Universe on blu ray to see them in HD. Plus this is NYC we should have the best cable lineup in the country not one of the worst which is what we had.

This is NYC..

we also have one of the oldest cable systems... one of the largest... and the hardest to physically upgrade...

The Giant game looks great! 686 Crime&Investigation is the only Ch that is bad all the time. It has these vertical lines- really strange. Anyone know what this is?

My neighbor and I also have this vertical line scrim over the picture on this Crime and Investigation channel as well. Yesterday also many channels had no sound at all or had glitches and freezes. G4HD was not even on at all!

Finally!!! in South Manhattan, Took them long enough.

FX HD on 737 .

Sweet! I only wish it was in time for season 2 of 'Damages".

In order to watch season 1, I actually had to buy the Blu-ray boxed set, since the SD version of FX Networks is so compressed, it's absolutely unwatchable.

A_C

So Far all the new Hd channels added in Queens work, but when i do a series recording for any of the new hd channels it WILL NOT RECORD. It will only work when i just do just reg. recording..anyone test this out..( i tested for USAHD, SFIHD & G4HD..

in brooklyn, i switched series recordings to sci-fi hd and they worked. right now sactuary is the only new series that had new shows.

finally! The day has come.
Feb 4th. Circle it on your calenders.

44 days until we get New HD Channels in S. Manhattan

44 days until we get New HD Channels in S. Manhattan

I'll believe it when I see it; and most importantly, observe how much compression they apply to these new channels and the corresponding image quality.

To be fair, they've been pretty good lately. Hiccups here and there, but HD video quality has been satisfactory overall. Although Cinimax was almost unwatchable last night, due to stuttering and pixelation.

A_C

Speaking of stuttering and pixelation, the Giants game last night was completely unwatchable because of stuttering and pixelation. I switched to the channel 4 SD version and it was somewhat better. There was still stuttering problems, but it was watchable.

-barry

Speaking of stuttering and pixelation, the Giants game last night was completely unwatchable because of stuttering and pixelation. I switched to the channel 4 SD version and it was somewhat better. There was still stuttering problems, but it was watchable.

-barry

No problems here last night

I'll believe it when I see it; and most importantly, observe how much compression they apply to these new channels and the corresponding image quality.

To be fair, they've been pretty good lately. Hiccups here and there, but HD video quality has been satisfactory overall. Although Cinimax was almost unwatchable last night, due to stuttering and pixelation.

A_C

It's still 3 HD channels per 6MHz - so there shouldn't be a change in quality just because more are being added.

with the new changes posting, i dont see any mention of fuse. they mention spike hd for s man, but not for the other areas. should we expect it feb 4th?

with the new changes posting, i dont see any mention of fuse. they mention spike hd for s man, but not for the other areas. should we expect it feb 4th?

maybe.... maybe not... :p

No problems here last night

Yeah, I think it was a temporary, local thing. It's all better now.

-barry

TWC, 86th Street West — I don't see any In Demand HD.

TWC, 86th Street West — I don't see any In Demand HD.

You need an HDC to get it. I have it but it has not worked since they added it, it keeps saying try later.

February 4th Chiller launches on channel 102 and Spike HD on 736. What happened to Chiller HD?

FINALLY! :):cool::p

I'm in Park Slope, Brooklyn. I have a Tivo. The new HD channels have been listed for a few days, but I just get a blank screen except for VS and Fam HD. Should I wait, or call customer service to see why?

Is it just me, or does TWC throttle compression depending on load? It seems to me that image quality degrades significantly (blocking, washed out color) days when there would be a lot of people watching TV (like rainy days) or when a popular show is on.

Then again, I might be going crazy :)

If you are watching tv after 12 midnight the picture look stunning, but during the day and peak hours it sucks.

ok, so i went through the hd channels.

here are the issues for me in brooklyn.

style hd on 689 isnt listed in the www guide, but i have it.
fuse hd on 691 is listed in the www guide, but i dont have it.
g4 hd on 692 is super choppy.
cnbchd on 715. sound ok but no image
nat geo hd on 765, sound ok, but image is laggy by a lot.
tv one hd on 790 is choppy.

ok, so i went through the hd channels.

here are the issues for me in brooklyn.

style hd on 689 isnt listed in the www guide, but i have it.
fuse hd on 691 is listed in the www guide, but i dont have it.
g4 hd on 692 is super choppy.
cnbchd on 715. sound ok but no image
nat geo hd on 765, sound ok, but image is laggy by a lot.
tv one hd on 790 is choppy.

I haven't gone through a lot of them in Queens yet, but, g4 HD is unwatchable on 692, terribly choppy at this point...even the commercials.

Pq drops, audio jumps are random on many ch's. Someone had mentioned the picture gets better or worse due to compression loads at diiffernt times. But Crime & investigation has those lines all the time. lets hope they are working out the kinks.

You need an HDC to get it. I have it but it has not worked since they added it, it keeps saying try later.
Why on Earth does TWC NY continue to provide cable boxes incapable of handling HD On Demand services? No pun intended, but I would imagine there's a lot of demand for HD On Demand movies from the HDTV crowd, no? Surely!

I ordered my HD upgrade and a dude turned up with an SA Explorer 8300 HD last weekend. I made the, I think fair, assumption that this was the only piece of kit I needed to take advantage of the full range of HD services. He was wearing a uniform, he appeared to be an official employee of TWC and he was in my home in order to provide my shiny new Panasonic TV with the gift of HD tv service.

Upon his departure, I began to explore this rich new world of HD. What a joy, but wait... Where are channels 699 and 700? Surely I must be mistaken.

Reading these threads I am now aware there are a few different boxes flying around, with the potential introduction of a new Samsung unit. Why?! What's the deal here? Why isn't the kit standardized? Is the machine one receives just a case of pot luck? Where's the clear communication from TWC?

This is irritating. That's all I'm saying.

Admittedly, as a post, this doesn't add much to the sum of knowledge, but it is my hope that the frustration expressed here will ease the irritation of others so afflicted. Tell me I'm not alone.

The previously scheduled launch of Lifetime HD on December 17th in Northern Manhattan, Brooklyn, Queens, and Mount Vernon, has been postponed until further notice.

Due to typographical error, the previously announced launch of Golf HD in Mount Vernon on December 17th appears on 778 and not 779.

The previously scheduled launch of Korean Christian Television (KCTV) on December 17th in Brooklyn and Queens and in Woodside, Elmhurst, and Maspeth on December 22nd, has been postponed until January 1, 2009.

The previously scheduled launch of UNTV on January 14th in Manhattan, Brooklyn, Queens, and Mt. Vernon has been postponed and the previously scheduled drop of UNTV on this date, in Southern Manhattan, has been postponed until further notice.

The previously scheduled renaming of Weather Plus has been postponed until January 21, 2009.

All changes previously scheduled to occur on January 14th 2009 will now occur on February 4, 2009. These changes are as follows: We will drop Elections 08 from ch. 1279 and Sleuth from ch. 102. We will add My Life on Demand on ch.1281. In N. Manhattan, we will add Biography on ch. 143 and History International on ch. 130, as DTV services. In Mount Vernon, WE on ch. 73 will change from DTV to standard service.

Also on February 4, 2009 we will launch Chiller on ch. 102, TV Jade on ch. 581, RTPI on ch. 511, and Russian Kino on ch. 526. In S. Manhattan we will launch the following services: TEAM HD on 411 to NBA League Pass customers, Crime and Investigation HD on 686, TV One HD on 790, G4HD on 692, MGM HD on 796, Style HD on 689, CNBC HD on 715, USA HD on 716, SciFi HD on 717, Bravo HD on 718, E! HD on 724, QVC HD on 733, Spike HD on 736, HSN HD on 739, Tennis Channel HD on 465, Big Ten Network HD on 472, CBS College Sports HD on 467, HBO2 HD on 652, HBO Signature HD on 653, HBO Family HD on 654, HBO Comedy HD on 655, HBO Zone HD on 656, HBO Latino HD on 657, More Max HD on 659, Action Max HD on 660, Thriller Max HD on 661, WMAX HD on 662, @MAX HD on 663, FiveStar Max HD on 664, Outer Max HD on 665, Sho 2 HD on 667, Showcase HD on 668, Sho Extreme HD on 669, TMC HD on 674, TMC Xtra HD on 675, Starz Edge HD on 677, Starz Kids & Family HD on 678, Starz Comedy HD on 681, Encore HD on 682, NY1 HD on 701, Palladia HD on 720, Cartoon HD on 722, FX HD on 737, ABC Family HD on 738, History HD on 740, Fox Business News HD on 743, Fox News HD on 744, A&E HD on 746, Disney HD on 749, Learning Channel HD on 752, Toon Disney HD on 760, Lifetime Movie Network HD on 762, Biography HD on 763, Discovery HD on 766, Planet Green HD on 768, Weather Channel HD on 772, Speed HD on 774, Science Channel HD on 775, Travel Channel HD on 788, ESPN News HD on 792, ESPN U HD on 793; Game HD on 791 & 445 for MLB and NHL package customers and NHL Network on 795 for Sports Tier and NHL package customers.


I've been feeling like an orphan down here. Good news. Lower Manhattan, former Sterling territory, has the largest remaining installation of analog cable in the city. Let's hope there's no further delay.

Why on Earth does TWC NY continue to provide cable boxes incapable of handling HD On Demand services? No pun intended, but I would imagine there's a lot of demand for HD On Demand movies from the HDTV crowd, no? Surely!

I ordered my HD upgrade and a dude turned up with an SA Explorer 8300 HD last weekend. I made the, I think fair, assumption that this was the only piece of kit I needed to take advantage of the full range of HD services. He was wearing a uniform, he appeared to be an official employee of TWC and he was in my home in order to provide my shiny new Panasonic TV with the gift of HD tv service.

Upon his departure, I began to explore this rich new world of HD. What a joy, but wait... Where are channels 699 and 700? Surely I must be mistaken.

Reading these threads I am now aware there are a few different boxes flying around, with the potential introduction of a new Samsung unit. Why?! What's the deal here? Why isn't the kit standardized? Is the machine one receives just a case of pot luck? Where's the clear communication from TWC?

This is irritating. That's all I'm saying.

Admittedly, as a post, this doesn't add much to the sum of knowledge, but it is my hope that the frustration expressed here will ease the irritation of others so afflicted. Tell me I'm not alone.

Lots of people here prefer the HD over the HDC regardless of the 2 HD on demand channels. There are issues with each, but read some of the posts and decide for yourself which you prefer.

Is HD On Demand working now? Im in Southern but the channel shows up but when clicked a yellow alert pops up saying its not avail and to try back later?

I have the 8300HDC

Anyone?

So barely a week since we got the big influx and I am seeing the following:

Some channels at times are totally unwatchable with stuttering and audio dropouts. Not all the time, but sometimes. Many channels will work one day, but the next day will have gray screens (same as black screens I surmise).

Not that much time has passed, but I can't discern any particular pattern other than the typical incompetency of TWC.

My guess is we northern folk are the guinea pigs... so they can work out theior issues and by the time the southern guys are blessed, they may have a LOT less issues than we are stuck with.

BTW, someone said they ARE delivering Samsung 3090s... except nobody has posted here that they got one. Or they have actually seen one in the field. I think it was about a week. 10 days ago someone asked for one and was told they aren't giving them out (yet).

Is HD On Demand working now? Im in Southern but the channel shows up but when clicked a yellow alert pops up saying its not avail and to try back later?

I have the 8300HDC

Anyone?

Same here, I guess it is not ready yet

So barely a week since we got the big influx and I am seeing the following:

Some channels at times are totally unwatchable with stuttering and audio dropouts. Not all the time, but sometimes. Many channels will work one day, but the next day will have gray screens (same as black screens I surmise).

Not that much time has passed, but I can't discern any particular pattern other than the typical incompetency of TWC.

My guess is we northern folk are the guinea pigs... so they can work out theior issues and by the time the southern guys are blessed, they may have a LOT less issues than we are stuck with.

BTW, someone said they ARE delivering Samsung 3090s... except nobody has posted here that they got one. Or they have actually seen one in the field. I think it was about a week. 10 days ago someone asked for one and was told they aren't giving them out (yet).
Yes that was me. I was told that they do not have them yet and dont know when they will have them:confused: They have the non DVR box?.:rolleyes:

Is anyone having problems with TV service? All channels have been breaking up constantly (video & audio).

Yes that was me. I was told that they do not have them yet and dont know when they will have them:confused: They have the non DVR box?.:rolleyes:


Knowing how TWC operates, I suspect you won't get even remotely accurate information unless you show up at the 23rd Street facility and ask in person.

I'd place little value on anything they told you over the phone. Internal communication at TWC is a complete joke.

A_C

But Crime & investigation has those lines all the time. lets hope they are working out the kinks.

i didnt mention it in my post, but yes i notice the lines. and even weirder thing is that every time i tuned to that channel i got the same scene of 24. i dont know if it was a long commercial, but it was wierd.

Knowing how TWC operates, I suspect you won't get even remotely accurate information unless you show up at the 23rd Street facility and ask in person.

I'd place little value on anything they told you over the phone. Internal communication at TWC is a complete joke.

A_C
I was told this at 23st. Ill wait till next year and see what happens:(

Do you need a newer box to receive all the extra HD channels? I don't care about On Demand, just the new HD channels. Thanks...

Do you need a newer box to receive all the extra HD channels? I don't care about On Demand, just the new HD channels. Thanks...

No, you will get all the other channels with any HD box.

This is old news but even after the update, channel 467 CBS College Sports HD never came back on the guide. been gone seen last month. very werid i have 457 the non hd channel and cant get any answers from cus. service.

OK..so when it TWC going to actually have 100% of their HD channels working 100% of the time. At least on a consistent basis.

In Brooklyn tonight...

MGM HD
Disney HD

..no sound

Food Network HD
HGTV HD

..no sound, no picture

Toon HD

..no sound, frozen picture

Hallmark HD

..frozen picture, sound.

Would care so much for most of these channels except for the fact that I'm paying for them.

Speaking of Disney HD. Seems more often than not there is no sound on this channel in the evenings. Does TWC kill the sound so save bandwidth thinking that none is watching at 2am?

Yes that was me. I was told that they do not have them yet and dont know when they will have them:confused: They have the non DVR box?.:rolleyes:

Indeed, we are in wait mode on the 3090 DVR... and yes they ARE using Samsung non DVRs (probably a 3050), my aunt got one a month ago (UES).

Just want to take a small step back and wish all my buds a very happy holiday!

Just wanted to take this opportunity to wish, from the bottom of my non-believing Atheist heart:

MERRY THURSDAY! :)

G4HD (692) still very choppy..when i recorded attack of the show it was very hard too watch..

Just wanted to take this opportunity to wish, from the bottom of my non-believing Atheist heart:

MERRY THURSDAY! :)

TO U TOO and everyone else have a very merry x-mas and happy new year..

Just wanted to take this opportunity to wish, from the bottom of my non-believing Atheist heart:

MERRY THURSDAY! :)

Sounds good! I'll second (or third) that emotion and wish everyone a safe and happy holiday season. This website is on my list of regular daily visits, never leave home without it. :)

Sounds good! I'll second (or third) that emotion and wish everyone a safe and happy holiday season. This website is on my list of regular daily visits, never leave home without it. :)

Yes... :cool: Here’s wishing all the NYTWC posters and lurkers a happy and healthy holiday!!


Merry CHRISTMAS!!!!!!

OK..so when it TWC going to actually have 100% of their HD channels working 100% of the time. At least on a consistent basis.

In Brooklyn tonight...

MGM HD
Disney HD

..no sound

Food Network HD
HGTV HD

..no sound, no picture

Toon HD

..no sound, frozen picture

Hallmark HD

..frozen picture, sound.

Would care so much for most of these channels except for the fact that I'm paying for them.

Speaking of Disney HD. Seems more often than not there is no sound on this channel in the evenings. Does TWC kill the sound so save bandwidth thinking that none is watching at 2am?

I don't think Disney HD's sound problems are related to Time Warner. I'm on Service Electric Cable in Northwest NJ and Disney HD is without sound from time to time as well. They aren't exactly bandwidth starved either. Most channels on SE Cable are 2 per QAM and it's an 860MHz system according to FCC COALS.

Happy Holidays to all!!!

Anyone having problems with C&IHD? THere are vertical lines throughout the screen, commercials and shows.

Yes... :cool: Here’s wishing all the NYTWC posters and lurkers a happy and healthy holiday!!


Merry CHRISTMAS!!!!!!

To one and to all MERRY CHRISTMAS:cool:

Hi,

Is there anything that can be done to force 8300HDC to re-format the esata drive? Currently there is an NTFS partition on this external drive. The drive was hooked up to the box before, so maybe the box "remembers" it?

Please help.

Hey guys, quick OT question. If a building has a master antenna to provide OTA service to those residents who don't subscribe to cable, and the digital switchover occurs in Feb., will those residents be able to continue to get service from this same antenna if they purchase a digital to analog converter box? Or does the building need to purchase a different kind of antenna to receive the digital transmissions? Thanks.

Hey guys, quick OT question. If a building has a master antenna to provide OTA service to those residents who don't subscribe to cable, and the digital switchover occurs in Feb., will those residents be able to continue to get service from this same antenna if they purchase a digital to analog converter box? Or does the building need to purchase a different kind of antenna to receive the digital transmissions? Thanks.

assuming its not just a VHF antenna (unlikely, but possible... i assume they can get channels above 13) - then all they need is the converter box.

assuming its not just a VHF antenna (unlikely, but possible... i assume they can get channels above 13) - then all they need is the converter box.

Thanks...our antenna man (who knew they were still around) quoted me $30,000 to replace our 3 existing master antennas with new ones. I can only assume for 30k they would have the digital to analog conversion equipment built in (or alongside) so that the few remaining residents stuck in the 70's wouldn't have to do anything to continue to get their OTA signals. In any event, we're not springing for it, so they can each spend $20 to keep watching TV after the switch over.

And yes, I believe they can get channels above 13.

Hey Berk32. Do you have an updated spreadsheet?
gonna have to start checking frequencies next month.

I hope everyone has a Hi Definition Holiday!

Hey Berk32. Do you have an updated spreadsheet?
gonna have to start checking frequencies next month.

I posted it on the 17th... 2 of them actually...

.... found it - http://avsforum.com/avs-vb/showthread.php?p=15326001#post15326001

and a Happy New Year to all.

I hope TWC corrects all the current HD problems soon. If they don't, I will need to learn how to read lips! :D

Cheers....JL

Is anyone experiencing Cable TV connection issues today 12/25/08 in the upper west side of Manhattan? My HD8300 won't boot completely. The Passport Echo progress bar gets stuck on the 2nd level and after a while channel 2 comes on. There are 75 channels available, but only a few with channels have programming. Most of the channels available have a bad picture. I called the cable company and they told me that there are no problems in the line and that they will send someone tomorrow. My other cable box is working is working fine, so I suspect that I'm either getting a weak signal or the cable box is unable to connect to the head end. Anyone?

Is anyone experiencing Cable TV connection issues today 12/25/08 in the upper west side of Manhattan? My HD8300 won't boot completely. The Passport Echo progress bar gets stuck on the 2nd level and after a while channel 2 comes on. There are 75 channels available, but only a few with channels have programming. Most of the channels available have a bad picture. I called the cable company and they told me that there are no problems in the line and that they will send someone tomorrow. My other cable box is working is working fine, so I suspect that I'm either getting a weak signal or the cable box is unable to connect to the head end. Anyone?

when the box cant load the digital info - you end up with the analog list (which is why you see about 75 channels... and a few are out of place - like CSPAN on ch 6 and TBS on 22)

What 'half' of the UWS are you? Above W79th or below? if you're above - then you'll only see about 30+ of those analog channels with a picture...

No problems with my box, problems with some Ch's but not the system. Knock wood.

when the box cant load the digital info - you end up with the analog list (which is why you see about 75 channels... and a few are out of place - like CSPAN on ch 6 and TBS on 22)

What 'half' of the UWS are you? Above W79th or below? if you're above - then you'll only see about 30+ of those analog channels with a picture...

Thanks for the info... that's exactly what's happening. I'm on 88th Street and Columbus Ave. I'm assuming that there is something wrong with either a connection in the field or a component at the head-end, but since today's a holiday TWC does not have enough folks on the job to fix it right away. It's 7:00 PM and I'm still experiencing the same problem. I guess I'll have to wait until tomorrow.

Thanks for the info... that's exactly what's happening. I'm on 88th Street and Columbus Ave. I'm assuming that there is something wrong with either a connection in the field or a component at the head-end, but since today's a holiday TWC does not have enough folks on the job to fix it right away. It's 7:00 PM and I'm still experiencing the same problem. I guess I'll have to wait until tomorrow.

this happened to me once before - for me 'time' eventually fixed the problem.

HD Movies on demand finally working for you HDC users

merry holidays from twc, get a calendar (http://www.timewarnercable.com/nynj/calendar.html).

So on Tuesday, I called about how my brother's 8300 box doesn't get picture or audio from channels like ABC Family HD and how neither his box of my HDC box still doesn't have NHL Network HD (call cust. service message). After the CSR telling me to reboot the box, 3 separate times, they are sending out someone on Saturday. Of course, a person coming out here will not solve the problems but at least it will be documented that even someone coming out here didn't solve it thus meaning it's something at their end.

So on Tuesday, I called about how my brother's 8300 box doesn't get picture or audio from channels like ABC Family HD and how neither his box of my HDC box still doesn't have NHL Network HD (call cust. service message). After the CSR telling me to reboot the box, 3 separate times, they are sending out someone on Saturday. Of course, a person coming out here will not solve the problems but at least it will be documented that even someone coming out here didn't solve it thus meaning it's something at their end.

Nobody is getting ABC Family - they aren't mapping the channel correctly... (the feed is 'available' - they just didn't properly assign it to its channel)

And everyone is having the same problem with NHL Network.

FWIW, I can conform MGMHD seems to be a HDXtra channel... was at my sister's (one block over) who does NOT subscribe to HDXtra and she gets a subscription notice on MGMHD while I get the channel (I subscribe).

On a more general note, it seems easy to find something "wrong" going on now that we have a decent amount of HD... by wrong I mean a category of no audio, glitching audio with a few to many drop outs, video and audio glitches, etc. It kinda feels like we are always on the edge of not really having enough bandwidth... and I don't think it has anything to do with the run from the fiber node at the top of my block to me (my buildings wiring is fairly new and ALL enclosed in locked boxes and 6" pipe, not strung out and stapled to the plaster walls).

As I trust the information we have from guys like Berk about bandwidth, saying it's a bandwidth problem is only by way of trying to understand what is going on... as in making an analogy for something else. I'd love to understand exactly what "else" may be causing this. i.e. issues like this could be caused by the head end, or in the transmission system to each of us. Anyone have an ideas of exactly what may be causing all the glitching?

this happened to me once before - for me 'time' eventually fixed the problem.

Well, I'm up and running after I forced several reboots this morning. I guess there were some changes at the TWC head-end. There are either some new HD Channels in the roster or some of them were moved around. All the HBO HD channels used to start on channel 780 and now all the HBO HD channels start at channel 651. I have not checked to see if there are any "new" HD channels, but thing have definately moved around.

Anyone ever use the USB on 8300HDC boxes to charge a USB device? Twice now, after using the USB to charge my PS3 controllers, the unit rebooted (after unplugging the USB). I'll try it a few more times to see if this is a problem (never used to be)

Nobody is getting ABC Family - they aren't mapping the channel correctly... (the feed is 'available' - they just didn't properly assign it to its channel)

And everyone is having the same problem with NHL Network.

I've been getting ABCfamyhd from the first day

I've been getting ABCfamyhd from the first day

sorry - i meant the Northern Manhattan people

After starting out with a SA 8300HDC box and having tons of issues with sound drop off, I exchanged it about 3 weeks ago for a 8300 HD box. Something bizzare occurred yesterday as I was watching the LAL/Boston game. ABC switched the announcers to spanish speaking. As I scanned all of my other channels, it was the only one with this change to spanish which went on for the entire game. Did anyone have a similar problem yesterday. Also, I have a problem with a sound delay on Fox News. This has been a problem since I got the box and only ocurrs on this station. Thanks for the feedback.

By the way, no one at the E.23rd St TWC has a clue about the Samsung 3090 boxes.

After starting out with a SA 8300HDC box and having tons of issues with sound drop off, I exchanged it about 3 weeks ago for a 8300 HD box. Something bizzare occurred yesterday as I was watching the LAL/Boston game. ABC switched the announcers to spanish speaking. As I scanned all of my other channels, it was the only one with this change to spanish which went on for the entire game. Did anyone have a similar problem yesterday. Also, I have a problem with a sound delay on Fox News. This has been a problem since I got the box and only ocurrs on this station. Thanks for the feedback.

By the way, no one at the E.23rd St TWC has a clue about the Samsung 3090 boxes.

Did you happen to mistakenly set your box for "SAP" (second audio program)? This is where they usually broadcast stuff in spanish. Not sure how you get into the setting for SAP from the HDC box, but if you have a regular 8300HD, you can go into the setup menu and it's right there at the top level.

Scott

G4HD (692) is too choppy..

I made a list comparing the HD channels that are presently exclusive to both TWCNYC and FiosTV. Being that Fios is TWC's only legitimate competitor in NYC I wanted to see how TWC stacked up against them and to be quite honest they stack up pretty well if not better.

FiosTV
WGN America HD
NFL Network HD
Outdoor Channel HD (Available in Some TWC Markets)
Smithsonian Channel HD
Lifetime HD (Postponed by TWC Until Further Notice)
HSN HD (Expected to be Launched by TWC on February 4th)
Wealth TV HDTV
4 Showtime HD West Coast Feeds
2 TMC HD West Coast Feeds
7 HBO HD West Coast Feeds
4 Cinemax HD West Coast Feeds

TWCNYC
CBS College Sports HD
MSG HD
MSG+ HD
Crime & Investigation HD
Style HD
TV One HD
G4 HD
Cartoon HD
Golf HD
Game HD
Team HD
NHL Network HD
HD MOD
HD Showcase On Demand

G4HD (692) is too choppy..

Beside being too choppy has anyone ever seen any HD content on that channel yet? If so please let me know.

sorry - i meant the Northern Manhattan people

I'm a Northern Manhattan person and I've been getting ABC Family HD on both my 8300HDC and 8300HD dvr boxes. However, I must admit that the channel wasn't available for the first few days on my 8300HD dvr box despite working perfectly well on my 8300HDC dvr box.

I made a list comparing the HD channels that are presently exclusive to both TWCNYC and FiosTV. Being that Fios is TWC's only legitimate competitor in NYC I wanted to see how TWC stacked up against them and to be quite honest they stack up pretty well if not better.

FiosTV
WGN America HD
NFL Network HD
Outdoor Channel HD (Available in Some TWC Markets)
Smithsonian Channel HD
Lifetime HD (Postponed by TWC Until Further Notice)
HSN HD (Expected to be Launched by TWC on February 4th)
Wealth TV HDTV
4 Showtime HD West Coast Feeds
2 TMC HD West Coast Feeds
7 HBO HD West Coast Feeds
4 Cinemax HD West Coast Feeds

TWCNYC
CBS College Sports HD
MSG HD
MSG+ HD
Crime & Investigation HD
Style HD
TV One HD
G4 HD
Cartoon HD
Golf HD
Game HD
Team HD
NHL Network HD
HD MOD
HD Showcase On Demand

I'll Take TWC. even though FIOS is uncompressed

Well, I'm up and running after I forced several reboots this morning. I guess there were some changes at the TWC head-end. There are either some new HD Channels in the roster or some of them were moved around. All the HBO HD channels used to start on channel 780 and now all the HBO HD channels start at channel 651. I have not checked to see if there are any "new" HD channels, but thing have definately moved around.

Back from work... and I'm on the same boat again!... Too bad... I cancelled my appointment with TWC this morning after I got everything working. Now I'm back with the same problem (analog channels only). Something is not kosher. I had to reboot the box several times to get all the digital channels back. I'll have to call TWC support again and to get a tech over to my place and check the strength. Did the HD channel roster change over the holiday for anyone else in NYC?

Back from work... and I'm on the same boat again!... Too bad... I cancelled my appointment with TWC this morning after I got everything working. Now I'm back with the same problem (analog channels only). Something is not kosher. I had to reboot the box several times to get all the digital channels back. I'll have to call TWC support again and to get a tech over to my place and check the strength. Did the HD channel roster change over the holiday for anyone else in NYC?

Additions came last week on 12/17.

Beside being too choppy has anyone ever seen any HD content on that channel yet? If so please let me know.

I've been looking at that channel every single show, and i haven't seen anything in HD.

E!HD= nothing in HD, nADa
G4HD= nothing in HD
BravoHD= haven't seen anything hd on that channel

of course A&EHD is the leader of stretch vision.

I live in Northern Manhattan and i've been getting ABCfamilyHD since the launch.

I've been looking at that channel every single show, and i haven't seen anything in HD.

E!HD= nothing in HD, nADa
G4HD= nothing in HD
BravoHD= haven't seen anything hd on that channel

of course A&EHD is the leader of stretch vision.

I live in Northern Manhattan and i've been getting ABCfamilyHD since the launch.

I have seen HD on Bravo and E!

I'll Take TWC. even though FIOS is uncompressed

ALL video is compressed so the issue is the "amount."

Not only that, but Verizon's agreement is to deploy FIOS to all of NYC by... 2017. Yes, two thousand and seventeen. AND there was no "obligation" for them to have some vague idea of a schedule. Not has Verizon, as a matter of customer service, even hinted at when hoods would be able to get it. PLUS there's the whole "property owner letting us in."

Despite all that, if TWC service stays the way it is right now, I'm switching in a heartbeat. There are just way, way too many "breakups/skippage" to really being able to watch something without glitching. I'm getting way tired of missing that 5 seconds of critical dialog...

of course A&EHD is the leader of stretch vision.

Uh, not so sure... TNT is the real leader... it takes stuff that WAS 100% HD on original broadcast and stretches the 4:3 SD version!

The problem is that there are way too many people, including many wqho SHOULD know better, who WANT it that way. It's the old "I bought x amount of screen real estate and by damn I want it filled edge to edge."

Uh, not so sure... TNT is the real leader... it takes stuff that WAS 100% HD on original broadcast and stretches the 4:3 SD version!

The problem is that there are way too many people, including many wqho SHOULD know better, who WANT it that way. It's the old "I bought x amount of screen real estate and by damn I want it filled edge to edge."

Yeah I know that is why the movie industry had to come with two versions of dvd many years ago, widescreen, and full screeen. I bet the same people will push again so they could do the same thing with bluray.

Nobody is getting ABC Family - they aren't mapping the channel correctly... (the feed is 'available' - they just didn't properly assign it to its channel)

And everyone is having the same problem with NHL Network.

It wasn't really that the tech person could do but more to have it documented within their system.

help - i have the 8300hdc and know there is a way to schedule a recording based on theme - like if i want to to record anything related to "Volleyball" but can't figure out how to do it - does anyone know? Thanks for your help

Additions came last week on 12/17.

Thanks for the info... I went back and looked at posts starting on the 17th and found the changes. Well, one good side effect of this update and all the reboots is that, at least for now, I'm getting to watch all of the paid channels for which I have no subscription. All paid channels are currently unblocked. Anyone else experiencing this?... Is this a TWC Holiday promotion? I just finished watching Hollow Men on Outer Max HD... Thanks TWC.

EDIT: I guess is not just me... my friend in Queens is experiencing the same thing.

any 8300HD owners getting ABCFamHD Ch. 738. I have two 8300HD showing gray screen. I am on UWS 85th Street area.

I'm still having problems with C&IHD. There are constant breakups in the video/audio.

any 8300HD owners getting ABCFamHD Ch. 738. I have two 8300HD showing gray screen. I am on UWS 85th Street area.

scorpiony,

I have an 8300HD and I'm on 88th in the UWS... Channel 738 shows a grey screen. Channel 701 NY1 HD keeps dropping picture and sound and currently all the paid subcription channels are unblocked... are you also experiencinng this?

scorpiony,

I have an 8300HD and I'm on 88th in the UWS... Channel 738 shows a grey screen. Channel 701 NY1 HD keeps dropping picture and sound and currently all the paid subcription channels are unblocked... are you also experiencinng this?
701 has been fine from day one. HBO, SHOW, TMC, STRZ , MAX all opened.

Uh, not so sure... TNT is the real leader... it takes stuff that WAS 100% HD on original broadcast and stretches the 4:3 SD version!

That was true like 3-4 years ago.

ALL video is compressed so the issue is the "amount."

Not only that, but Verizon's agreement is to deploy FIOS to all of NYC by... 2017. Yes, two thousand and seventeen. AND there was no "obligation" for them to have some vague idea of a schedule. Not has Verizon, as a matter of customer service, even hinted at when hoods would be able to get it. PLUS there's the whole "property owner letting us in."

Despite all that, if TWC service stays the way it is right now, I'm switching in a heartbeat. There are just way, way too many "breakups/skippage" to really being able to watch something without glitching. I'm getting way tired of missing that 5 seconds of critical dialog...

I've been experiencing similar breaks/skips near City Hall running a 8300HD. I had a complete rewire by TW a few years ago. FIOS has been in my building since the summer and ought to have any kinks worked out. I've been with TW and predecessors since 1978.

FIOS arrives Monday between 1 and 5 pm. The NY FIOS forum reports that MSNBC is available on 103 in Manhattan. I'll miss NY1 and Rangers in HD at least until TW and CV come to their advertising senses.

help - i have the 8300hdc and know there is a way to schedule a recording based on theme - like if i want to to record anything related to "Volleyball" but can't figure out how to do it - does anyone know? Thanks for your help


i dont think this is possible with the current software.

I made a list comparing the HD channels that are presently exclusive to both TWCNYC and FiosTV. Being that Fios is TWC's only legitimate competitor in NYC I wanted to see how TWC stacked up against them and to be quite honest they stack up pretty well if not better.

FiosTV
WGN America HD
NFL Network HD
Outdoor Channel HD (Available in Some TWC Markets)
Smithsonian Channel HD
Lifetime HD (Postponed by TWC Until Further Notice)
HSN HD (Expected to be Launched by TWC on February 4th)
Wealth TV HDTV
4 Showtime HD West Coast Feeds
2 TMC HD West Coast Feeds
7 HBO HD West Coast Feeds
4 Cinemax HD West Coast Feeds

TWCNYC
CBS College Sports HD
MSG HD
MSG+ HD
Crime & Investigation HD
Style HD
TV One HD
G4 HD
Cartoon HD
Golf HD
Game HD
Team HD
NHL Network HD
HD MOD
HD Showcase On Demand

I still dont get CBS COLLEGE SPORTS HD CHANNEL 467

strz hd has lip sync issues.

is the movie channel doing a free preview this weekend? im getting it.

...I'm getting to watch all of the paid channels for which I have no subscription. All paid channels are currently unblocked. Anyone else experiencing this?... Is this a TWC Holiday promotion? I just finished watching Hollow Men on Outer Max HD... Thanks TWC.

EDIT: I guess is not just me... my friend in Queens is experiencing the same thing.

Yeah, promo I think from 12/25-12/28. It was on the back of the envelope of my last TWC bill. Too bad I am in southern manhattan so I have limited HD options for these...

...to everyone here. Lurker on the site a while but not so much in the thread. But doing a search I found it and all I have to say...I am not alone!!!! But I have always had dropouts, stuttering, pixelation and the GSOD (grey screen of death). Hell the FOX HD feed was GSOD for the Super Bowl (I actually shed a tear). :(

Anyway is this all going to go away when the analog channels go bye bye? Has anyone contacted TWCNYC in regards to this here and gotten a somewhat truthful response?

I wish I knew about the premiums preview sooner - I no longer get a hard copy bill. Is there a known schedule for these things? Is it posted somewhere?

...to everyone here. Lurker on the site a while but not so much in the thread. But doing a search I found it and all I have to say...I am not alone!!!! But I have always had dropouts, stuttering, pixelation and the GSOD (grey screen of death). Hell the FOX HD feed was GSOD for the Super Bowl (I actually shed a tear). :(

Anyway is this all going to go away when the analog channels go bye bye? Has anyone contacted TWCNYC in regards to this here and gotten a somewhat truthful response?


Are you sure your coax cable coming in from the cable box is up to spec? If you go to channel 996, is everything green in terms of signal strength?

Greetings to everyone at AVS!

Santa was good to me this year and brought me a shiny new 46" LCD (http://www.samsung.com/us/consumer/detail/detail.do?group=televisions&type=televisions&subtype=lcdtv&model_cd=LN46A500T1FXZA). I am considering switching from component to HDMI for my 8300HDC. However, I use the digital coaxial out to provide DD5.1 to my receiver. I remember reading a while back that enabling HDMI disables the coaxial/optical digital audio connections. Is this true? If so, what would you guys do in this situation?

Any info would be greatly appreciated before I go ahead and order any cables.

Thanks!

Greetings to everyone at AVS!

Santa was good to me this year and brought me a shiny new 46" LCD (http://www.samsung.com/us/consumer/detail/detail.do?group=televisions&type=televisions&subtype=lcdtv&model_cd=LN46A500T1FXZA). I am considering switching from component to HDMI for my 8300HDC. However, I use the digital coaxial out to provide DD5.1 to my receiver. I remember reading a while back that enabling HDMI disables the coaxial/optical digital audio connections. Is this true? If so, what would you guys do in this situation?

Any info would be greatly appreciated before I go ahead and order any cables.

Thanks!

If your receiver doesn't have HDMI input - then you're out of luck... thats the only way to get any digital sound out of the box if you use the HDMI port for video

There is no reason to worry though - there isn't supposed to be any video quality between HDMI vs component cables.

Hi all,
What is the RDC & FDC readings on the diagnostics page one? What do they mean and what should the readings be normally?

Thanks

It's nice having this HD Showcase on Demand channel (#699), but it does have its glitches. One episode of the most recent season of "Mad Men" never showed up at all, and now I'm having a new problem. I've been trying to watch the James Taylor episode of the Sundance Channel's "Spectacle: Elvis Costello With...", but I keep getting "Error 032." All the other episodes are working fine. I've already called in and e-mailed a complaint.

Is anyone else able to access this particular episode on channel 699?

BravoHD= haven't seen anything hd on that channel

of course A&EHD is the leader of stretch vision.

The "Law & Order: Criminal Intent" Sunday night block (6PM to 2AM) is in HD on Bravo HD. And today (Sunday) A&E showed two movies, "Escape from New York" and "The Shining," that have been making the rounds on other HD channels (HDNet, Universal HD, etc.). But did A&E HD used the same HD masters as these other HD channels? Nope, it was their usual 4:3 picture stretched to fill the 16x9 screen. What a waste of bandwidth this sorry excuse of a once-great channel is. :mad:

Hi folks,

I haven't contributed much, but I am hoping for some help. I have been without real cable service since Thanksgiving. I won't tell the whole story, but a tech did come to my home a month ago and established the the problem is not with my equipment or in my apt. The problem is in the building. I have spoken to many "Senior" customer service agents at TWC. I have logged my calls and their ID numbers. The latest is that they may get a building team to me by Jan 2. This would be at least the third date they promised.

My question: does anyone know the numbers, addresses, and any other contact info for senior executives at TWC. Someone there must be appalled by this right? I'm getting no luck on the phone and my emails go ignored.

If anyone has help, I will be most grateful.

Thank you,
A

not sure when this happened - but the recently added 'QVCHD' has actually become a 'real' HD channel in the last few days. Just noticed now...

not sure when this happened - but the recently added 'QVCHD' has actually become a 'real' HD channel in the last few days. Just noticed now...

Happened after their Christmas "sign-off" special

Yeah, promo I think from 12/25-12/28. It was on the back of the envelope of my last TWC bill. Too bad I am in southern manhattan so I have limited HD options for these...


Well, this promotion is also causing some problems for me. This morning the DVR rebooted itself and I'm back with the 75 analog channels none of which work properly. Maybe those new extra HD channels have weaken the signal to my house because I continue to get only one progress bar after several reboots. Anyone else currently having this problem on the UWS?


For I while I thought we were getting one over TWC with all those unblocked subscription channels... I now see the promo on the back of the envelope... The Cable Man wins again.

Hi folks,

I haven't contributed much, but I am hoping for some help. I have been without real cable service since Thanksgiving. I won't tell the whole story, but a tech did come to my home a month ago and established the the problem is not with my equipment or in my apt. The problem is in the building. I have spoken to many "Senior" customer service agents at TWC. I have logged my calls and their ID numbers. The latest is that they may get a building team to me by Jan 2. This would be at least the third date they promised.

My question: does anyone know the numbers, addresses, and any other contact info for senior executives at TWC. Someone there must be appalled by this right? I'm getting no luck on the phone and my emails go ignored.

If anyone has help, I will be most grateful.

Thank you,
A


PM'd Rick L's direct number.

A_C

Are you sure your coax cable coming in from the cable box is up to spec? If you go to channel 996, is everything green in terms of signal strength?

Thanks for responding...I am a noob so I have no idea how to access signal strength on this box. I assume this is not common knowledge (or rather something TWC wants you to know)? Anyway back in the day when I had RCN I googled my box and found out how to get to the maintenance menu. I will try and look up my current box (sci atl 8300HD DVR). If you know then posting that would be awesome!!! :D

Thanks for responding...I am a noob so I have no idea how to access signal strength on this box. I assume this is not common knowledge (or rather something TWC wants you to know)? Anyway back in the day when I had RCN I googled my box and found out how to get to the maintenance menu. I will try and look up my current box (sci atl 8300HD DVR). If you know then posting that would be awesome!!! :D

if its the 8300hd - then hold select and exit on your cable box for a few seconds until it 'dings' and says DIAG on the box - then go to ch 1999.

My Picture in Picture tunes to Ch 164 after awhile. Anyone having the same? It used stay on whatever Ch I put it on then it started going to Ch 1 but I wasn't the only one 164 what's up with that?

if its the 8300hd - then hold select and exit on your cable box for a few seconds until it 'dings' and says DIAG on the box - then go to ch 1999.

Thanks a bunch!!! :o I'll try it this evening!!

both my boxes seem to have rebooted. anything special happened.

... I have spoken to many "Senior" customer service agents at TWC. I have logged my calls and their ID numbers. The latest is that they may get a building team to me by Jan 2. This would be at least the third date they promised.

My question: does anyone know the numbers, addresses, and any other contact info for senior executives at TWC. Someone there must be appalled by this right? I'm getting no luck on the phone and my emails go ignored.

If anyone has help, I will be most grateful.

Thank you,
AYou should file a DOITT report (if you haven’t done so yet) with all of your TW correspondences listed. http://www.nyc.gov/html/doitt/html/consumer/consumer_cable_service_form.shtml

Anyone in the Queens area getting no picture for about a day now? Called TWC twice and they said there was an outage in the area!

Ughhhh.... Can't wait to finish capturing files off the DVR and then Fios here I come!!!

i dont think this is possible with the current software.


Dang - that sucks

You should file a DOITT report (if you haven’t done so yet) with all of your TW correspondences listed. http://www.nyc.gov/html/doitt/html/consumer/consumer_cable_service_form.shtml


Thanks! I've also contacted the President's office of TWC. They have promised me some kind of action today. I mean seriously, no cable from Thanksgiving through Christmas and now into New Years?? There is no excuse.

-Adam

^^^ How's your 40" JVC-40FN97 HDTV holding up Adamman? Remember me from the old (ancient) JVC-FN97 thread? You went your way (40" JVC-FN97) and about half-a-year later I went my way (47" Olevia 747i). I chose wisely, hope you did too and the TV hasn't 'shrunk' in the couple of years that you've had it. ;)

No Versus HD...just in time for Rangers vs Islanders!
(Manhattan, 3rd Ave & East 30th)

On hold with TW for 10 minutes now, waiting to speak to someone

Anyone else having problems with VsHD. I'm in Bklyn, Park Slope/Windsor Terrace area. Rangers vs Isles game exclusive on VS, looks like I'm just getting a nice grey screen. Grr!!!

I was having problems with VersusHD...

It kicked in about a minute ago

Having the same issue with VSHD in Ft. Greene, and am on hold with TWC right now.

I have yet to be able to watch any game on VS HD for the last eight weeks either due to the grey screen or choppy and pixelized picture, and frankly it is beginning to royally PISS ME OFF.

Looks like it's working in Park Slope/Windsor Terrace!! Was switching back from the VsSD and noticed that it's working on VsHD. Any luck with you coreynyc?

Having the same issue with VSHD in Ft. Greene, and am on hold with TWC right now.

I have yet to be able to watch any game on VS HD for the last eight weeks either due to the grey screen or choppy and pixelized picture, and frankly it is beginning to royally PISS ME OFF.

Never mind, it is now working...

and lo and behold, no choppiness or pixelization.

For once.

G4HD with my SA 8300HD is totally unwatchable for the last several days: constant lockups and pixelation. Anyone else in Kew Gardens have this problem? Thanks

G4HD with my SA 8300HD is totally unwatchable for the last several days: constant lockups and pixelation. Anyone else in Kew Gardens have this problem? Thanks

been that way for everyone here it seems.

But there hasn't been any HD content on the channee yet - so it really doesn't matter.

been that way for everyone here it seems.

But there hasn't been any HD content on the channee yet - so it really doesn't matter.

so why occupy a hd channel slot for a channel that doesnt do hd?

i guess g4 doesnt do hd yet, so why would twc carry them now?

btw, recorded planet earth from dischd. looks good, but the sound drop every now and then.

once i get blue ray, the first disc will be this program.

so why occupy a hd channel slot for a channel that doesnt do hd?

i guess g4 doesnt do hd yet, so why would twc carry them now?

btw, recorded planet earth from dischd. looks good, but the sound drop every now and then.

once i get blue ray, the first disc will be this program.

They probably wanted to stuff as much HD channels as possible to "compete" with FIOS with number of HD channels (regardless if the channel has any HD content or not).

They probably wanted to stuff as much HD channels as possible to "compete" with FIOS with number of HD channels (regardless if the channel has any HD content or not).

It has nothing to do with time warner.

IT seems the actual channel launch was delayed by Comcast (who owns the network) - so instead they are passing an upconverted channel for now

Yeah, it came back on after 15 min on hold (great response time TWC!)

Looks like it's working in Park Slope/Windsor Terrace!! Was switching back from the VsSD and noticed that it's working on VsHD. Any luck with you coreynyc?

I'm still having problems with C&IHD. There are constant breakups in the video/audio.

MANY of the new channels are getting this. I'm loving Palladia, but I'm also consistently getting 2-8 breakups per song.

701 has been fine from day one. HBO, SHOW, TMC, STRZ , MAX all opened.

Hmmm, not for me! Do you subscribe to ANY of them? My experience is that this happens when one swaps boxes...

In years past, around New Year's they ran promotions by opening the premiums for 2-4 days. As I recall, they never really marketed that as a lot of us discovered it by chance. (as in sometimes we got notices, sometimes not).

That was true like 3-4 years ago.

Far as I can tell, it's still going on... it was within the past 6 weeks I tuned into some recent movie on TNT HD to find it is 4:3 SD stretched/distorted to 16:9.

I wish I knew about the premiums preview sooner - I no longer get a hard copy bill. Is there a known schedule for these things? Is it posted somewhere?

I have found that they typically do a horrid job of informing their customers about such things... I mean on the back of the envelope of the bill?

I mean they HAVE my frakking e-mail address, as well as a LOT of their customers, so why not a simple e-mail blast?

If your receiver doesn't have HDMI input - then you're out of luck... thats the only way to get any digital sound out of the box if you use the HDMI port for video

There is no reason to worry though - there isn't supposed to be any video quality between HDMI vs component cables.

Mmmmm, not for me! From my cable box I run HDMI to my TV with an optical cable to my receiver. If I select "Dolby Digital" on the 8300HD, I get audio on that optical cable but not through the HDMI connection. If I select "HDMI" on the 8300HD, I get audio on both the optical AND through HDMI.

For me, this is perfect as I generally don't use my big HT audio system after 11 at night. All I need to do is shut down the audio system and switch the cable box to HDMI. The fact that on HDMI, audio goes out both is also advantages as I must shut down the big audio system, if the line level got shut down, I could leave the audio system running as there's no audible clue.

Far as I can tell, it's still going on... it was within the past 6 weeks I tuned into some recent movie on TNT HD to find it is 4:3 SD stretched/distorted to 16:9.

yes -some things still are 4:3 stretched - but not things that are available in HD

Are you sure your coax cable coming in from the cable box is up to spec? If you go to channel 996, is everything green in terms of signal strength?

???? 996 doesn't seem to have any green... it lists some RF frequencies, but I don't think that's signal strength. The ONLY thing it does is the OS version.

There a far more extensive series of pages with service data on 1999 (turn everything on, press and hold SEL and EXIT on cable box until "diag" appears on the cable box, then enter "1999").

You should file a DOITT report (if you haven’t done so yet) with all of your TW correspondences listed. http://www.nyc.gov/html/doitt/html/consumer/consumer_cable_service_form.shtml

Excellent suggestion... I have always gotten a decent response when I've filed complaints. The last time I got offered a great deal, where the phone service was only 5 bucks more/month (even with another 5-6 bucks in "fees" it still saved me money).

yes -some things still are 4:3 stretched - but not things that are available in HD

I know the content I referred to is "available" in HD. My "guess" would be the license fee might be slightly more, so they decided to go with the stretched SD content.

It is also possible if we're talking about old TV series... which MAY have never been re-digitized into HD. THAT might cost them more than just a higher license fee. THAT case may also land on the original producer... but in NO CASE do I find it even vaguely acceptable to stretch ANY 4:3 content.

???? 996 doesn't seem to have any green... it lists some RF frequencies, but I don't think that's signal strength. The ONLY thing it does is the OS version.

There a far more extensive series of pages with service data on 1999 (turn everything on, press and hold SEL and EXIT on cable box until "diag" appears on the cable box, then enter "1999").

ch 996 = 8300HDC box
ch 1999 = 8300HD box

Greetings to everyone at AVS!

Santa was good to me this year and brought me a shiny new 46" LCD (http://www.samsung.com/us/consumer/detail/detail.do?group=televisions&type=televisions&subtype=lcdtv&model_cd=LN46A500T1FXZA). I am considering switching from component to HDMI for my 8300HDC. However, I use the digital coaxial out to provide DD5.1 to my receiver. I remember reading a while back that enabling HDMI disables the coaxial/optical digital audio connections. Is this true? If so, what would you guys do in this situation?

Any info would be greatly appreciated before I go ahead and order any cables.

Thanks!

Contrary to a prior reply to this, I have a Samsung 46" LCD with video via HDMI from the 8300HDC and digital coax feeding my receiver. Let me qualify this with the fact that I am not using the TV speakers at all in this setup. I think there is a setting on the cable box to send audio either through the HDMI connection or through the optical/coax output.
It is likely true that HDMI and optical/coax outputs are not active for digital out simultaneously.

My Samsung actually has an optical out, which is connected to my receiver as well, but is only useful for funneling audio from certain sources that are hooked up with twin RCA jacks. If you get any HDTV over-the-air via antenna, 5.1 will also be sent out the optical out. I remember thinking that maybe I could feed video and audio from the HDC to the TV via HDMI and then relay the audio to the receiver using the optical out from the TV, but came across postings that since HDMI is a "secure" connection, it will not allow retransmission through the TV's optical out.
"Secure A/V": 1
Convenient A/V hookup: 0

I scheduled to have FIOS installed in my apartment next week.

I thought it might be helpful for others contemplating the switch to share my list of pros and cons. This is how I see the issues generally speaking. I've noted in brackets how they related to me personally.

HD Picture Compression: [A pretty big deal to me.]
FIOS passes on signals as is from the station. Currently in Southern Manhattan TWC adds compression to all (maybe most) of the HD feeds. I'm not sure if this is different in areas of the city where analog has been shut off but I would like to hear the answer. (Apparently) Edge FIOS.

SD Picture Quality: [A small deal to me.]
FIOS reportedly has some of the best available SD picture quality. Edge to FIOS.

HD DVR Equipment: [Somewhat moot.]
AFAIK the standard FIOS HD DVR (made by Motorola) has some shortcomings compared to the SA8300HD running Passport. Up against Navigator the issue is not so clear to me, but the TWC set up probably still wins out. Note that Passport will be gone sooner or later. FIOS also offers the Home Media DVR which can stream recorded content (including HD) to other STB's, but doesn't give those STB's full DVR functionality (i.e. can't pause or record live TV viewing the slave STB). IMO the home media dvr is a good concept but has not been comprehensively executed so it doesn't make up for FIOS's other shortcomings, therefor I'm giving the edge to TWC.



[B]Non-DVR HD equipment: [Moot]
I have no idea about this.

TIVO Related Charges: [Small factor.]
TWC charges $1.75/month for a CableCARD and has multi-stream cards available. FIOS charges $3.99/month and (according to the rep I spoke with) does not yet have M-Cards available in Manhattan so TIVO users will need to rent two CC's per unit. Total CC related costs of running a TIVO on TWC is $1.75/month. On FIOS the cost is $8/month. Edge TWC.
[Note but, I talked the rep into giving me the cards for free for the first year, and I have confidence that after that they will either have the M-Cards in Mahattan or cut me a break and charge for just one.]

Channel Guide: [Somewhat moot.]
The FIOS guide is terrible. The guide data on Passport is pretty good for a cable company. I'm not sure if Navigator boxes get the same guide data as Passport. Edge TWC.

HD lineups: [Very important.]
Here (http://www.avsforum.com/avs-vb/showthread.php?p=15386498#post15386498) is a very helpful comparison. I'll add to that list that FIOS has its own HD VOD. There is too much personal preference here to declare an objective winner.

[As a big sports fan I'll miss MSG HD but I'm not a fan of the particular teams carried on MSG so it's not devastating. The West Coast feeds of the premium channels on FIOS ain't a bad thing, nor is the NFL Network.]

SD lineups. [Not too important.]
Just a few notes ... NY1 only on TWC, a big deal to some. For sports fans, FIOS does not have the NBA League Pass (however, the NBA League Pass Broadband service is quite good as an alternative) but does have the packages for NHL and MLB.

HD VOD:
I'm not familiar with the quality or variety of offerings on either system. Note that HD On Demand via TWC is not available on the 8300HD so that means sacrificing some of the HD DVR advantage TWC holds over FIOS. Not enough info to make a judgment (can anyone else weigh in?).

[This is not a big deal to me since I won't have VOD via Tivo.]

SD VOD:
Who cares?

Internet.
FIOS standard service is 20 mbps download, 5 mbps upload. TWC standard service is 10/5. I haven't experienced the difference, but I understand this is a palpable edge to FIOS. (One other note, the FIOS equipment is a joint modem/wireless router so there is no cost of owning and maintaining your own router.)

Costs. [Always a big deal!]
Everyone's package is different. Based on my personal situation, FIOS appears to have a big Edge.

[My service includes cable, internet, the premium channel bundle (HBO, Starz, SHO, Cine.), HD Extra tier, two DVR's, and internet. My TWC bill would normally cost $192/month but comes to $161/month after a 20% discount they offered me upon my threat some months ago to jump ship to FIOS. Similar service on FIOS would be $141/month; or as alternative I could do the home media DVR + STB for $129/month for the first year and $137 thereafter. Since I'm implementing a Tivo my FIOS bill for the first year will be $125/month (not including deductions for introductory freebies which bring the average cost over the first twelve months down to $113 per). I expect that bill to rise after the first year by $4 to $129/month for the cost of renting a single cable card. The cost with a Tivo on TWC would be about $151/month.]

Nice comparison ...

But I think the channel guide on the FIOS DVR is very superior to Passport. (I have both)

Also, you misquoted standard internet speeds for TWC - it's 10 Mbps up and 512k down. Not 5 Mbps. VERY big diffference and a VERY big edge to FIOS.

Nice comparison ...

But I think the channel guide on the FIOS DVR is very superior to Passport. (I have both)

Also, you misquoted standard internet speeds for TWC - it's 10 Mbps up and 512k down. Not 5 Mbps. VERY big diffference and a VERY big edge to FIOS.

That is 10 down and 512 up, If you were downloading at 512 that would suck really bad. Edge but who is really uploading all the time, 512 is sufficient for that although it never hits that. 490 is the max I have gotten, not that faster would not be nice but you really are not going to benefit that much from that.

As far as HD channel compression goes, doesn't the DVR only resolve a subset of 1080 anyway? So if TWC compresses some channels and Vios doesn't, does it necessarily make a difference?

As far as HD channel compression goes, doesn't the DVR only resolve a subset of 1080 anyway? So if TWC compresses some channels and Vios doesn't, does it necessarily make a difference?To put it in a simple analogy, it (FIOS) is like pouring an ice-cold can of soda into an empty 12 oz glass providing a frosty undiluted drink. TW fills a similar 12oz glass with ice and then pours in the soda-- still refreshing but definitely watered down a bit. The glass is like the 1080 DVR— providing 12 ounces of drink.

And by the way, it’s Fios with an F not a V. That is one huge marketing mistake on Verizon’s part. How they didn’t keep the brand strength by going with a V instead of an F is beyond my comprehension. Major blunder. I here more people call it VIOS than FIOS.

To put it in a simple analogy, it (FIOS) is like pouring an ice-cold can of soda into an empty 12 oz glass providing a frosty undiluted drink. TW fills a similar 12oz glass with ice and then pours in the soda-- still refreshing but definitely watered down a bit. The glass is like the 1080 DVR— providing 12 ounces of drink.

And by the way, it’s Fios with an F not a V. That is one huge marketing mistake on Verizon’s part. How they didn’t keep the brand strength by going with a V instead of an F is beyond my comprehension. Major blunder. I here more people call it VIOS than FIOS.
Isn't the DVR more like the straw that you use to drink from the glass? Does the analogy really work? I believe I'd heard that the DVR can only resolve something like ~1300x800 or so, vs. 1920x1080 from an undiluted 1080 broadcast. So again, there would seem to be some level of compression degradation that would be acceptable for the time being, simply because we poor DVR users wouldn't know any better, no?

Isn't the DVR more like the straw that you use to drink from the glass? Does the analogy really work? Probably not but sounds good to me.;) The straw is the same as the glass. Whether the “drink” flows through the straw or is in the glass—it's still going to be of the quality of whatever TW or FIOS is serving.

To put it in a simple analogy, it (FIOS) is like pouring an ice-cold can of soda into an empty 12 oz glass providing a frosty undiluted drink. TW fills a similar 12oz glass with ice and then pours in the soda-- still refreshing but definitely watered down a bit. The glass is like the 1080 DVR— providing 12 ounces of drink.

And by the way, it’s Fios with an F not a V. That is one huge marketing mistake on Verizon’s part. How they didn’t keep the brand strength by going with a V instead of an F is beyond my comprehension. Major blunder. I here more people call it VIOS than FIOS.

FIOS would be a mistake if Verizon were using viber optics rather than fiber optics.

On that note I bid y'all adieu. I've been an infrequent poster on this thread, mainly contributing during the period following my initial 8300HD experiences.

I've gone over to VIOS - I mean FIOS. In the first 24 hours I have one complaint. The sorry wireless piece of the Actiontec router. If you move to FIOS keep your old wireless router available for possible service as a bridge. Ask for the Revision D Actiontec MI424WR which is probably standard. Some of the earlier revisions had NAT limitations.

Getting an average 19500 of possible 20000k on the downstream, 4600 of possible 5000k on the upstream. The fiber terminates in my apartment.

Holy Cow!!!! :eek: From Fredfa's "Hot Off The Press" thread in the 'HDTV Programming' section:

The Business of Television
UNHAPPY NEW YEAR! Time Warner Cable To Yank MTV, Nickelodeon & Comedy Central Off The Air In NY, LA, Everywhere
From Nikki Finke's LA Weekly 'Deadline Hollywood' Blog - December 30, 2008

It turns out that Viacom has been trying to negotiate a renewal for months and months now, but reputedly Time Warner has been unresponsive. What the hell? So now at midnight, as the ball drops oin Time Square, so will gazillions of Time warner Cable subscribers lose 19 Viacom channels. The howling starts here, especially by parents home for the holidays with children who won't have their favorite shows to watch SpongeBob and Dora, and tweens and teens wanting to see new episodes of those new unreality Reality TV series The City and Bromance. This affects all U.S. Time Warner cable subscribes including the New York and Los Angeles. Seriously, are these guys nuts? This will either end fast or go on forever. It probably will depend on how many subscribers start flooding Time Warner Cable with obscene calls. This is Viacom's statement:

Statement from Viacom: This move by Time Warner Cable to force such channels as Nickelodeon, COMEDY CENTRAL and MTV off the air is another example of a cable company overreaching for profit at the expense of its viewers. The renewal we are seeking is reasonable and modest relative to the profits TWC enjoys from our networks. We have asked for an increase of less than 25 cents per month, per subscriber, which adds up to less than a penny per day for all 19 of MTV Networks’ channels. We make this request because TWC has so greatly undervalued our channels for so long. Americans spend more than 20% of their TV viewing time watching our networks, yet our fees amount to less than 2.5% of what Time Warner generates from their average customer.Throughout the country, we have negotiated equitable license agreement renewals, or are in the final stages of renewals, with virtually every cable and satellite carrier. Nevertheless, Time Warner Cable has dismissed our efforts at a fair compromise and has effectively chosen to deny its customers some of the most popular TV shows on the air. As a result, we are sorry to say that for Time Warner Cable customers our networks will go dark as of 12:01 on January 1st , denying Time Warner customers shows like Dora the Explorer, SpongeBob SquarePants, The Daily Show with Jon Stewart, The Colbert Report, and The Hills.Ultimately, however, if Nickelodeon, COMEDY CENTRAL, MTV and the rest of our programming is discontinued – over less than a penny per day - we believe viewers will see this behavior by their cable company as outrageous. Time Warner Cable subscribers who are being handed a January 1st $3 monthly increase in Raleigh, Orange County, Los Angeles, and New York City are simultaneously facing the removal of beloved shows across 19 channels. We find it a shame that Time Warner Cable remains unreasonable at this time. We hope its leadership will have a change of heart and will seek to negotiate a fair renewal agreement.

http://www.deadlinehollywooddaily.com/happy-new-year-time-warner-cable-to-yank-mtv-nickeodeon-comedy-central-off-the-air/

well... now we know why we haven't gotten the Viacom-owned HD channels yet...

(guess we're gonna lose PaladiaHD)

Updated with a TWC representative response to Viacom's press release.

The Business of Television
UNHAPPY NEW YEAR! Time Warner Cable To Yank MTV, Nickelodeon & Comedy Central Off The Air In NY, LA, Everywhere
From Nikki Finke's LA Weekly 'Deadline Hollywood' Blog - December 30, 2008

What an awful way to ring in 2009. It turns out that Viacom claims it has been trying to negotiate a "fair" renewal of its prized cable channels for months and months, but reputedly Time Warner Cable has been unresponsive and "unreasonable". The nation's 2nd largest cable system operator, in turn, claims Viacom is asking for "exorbitant" increases in carriage fees which would have to be passed along to the customer. So now this fight between the two Big Media giants will hurt cable viewers. At 12:01 AM on January 1st, just after the ball drops in Time Square, Time Warner Cable's 13 million subscribers will lose 19 Viacom channels. The howling starts here, especially by parents home for the holidays with children who won't have access to their favorite shows like SpongeBob Squarepants and Dora The Explorer, and tweens/teens wanting to see new episodes of those new unreality Reality TV series The City and Bromance, and twentysomethings and older who get their news from The Daily Show With Jon Stewart or The Colbert Report.

This affects all U.S. Time Warner cable subscribers including those in New York and Los Angeles. Alex Dudley, a vice president at Time Warner Cable, the nation's second-largest cable operator, is telling reporters that the dispute with Viacom "is that they have asked for an exorbitant increase in their carriage fees and their network ratings are sagging. Basically we're trying to hold the line for our customer." Time Warner Cable claims Viacom has asked for fee increases of between 22% and 36% per channel, but Sumner Redstone's company maintains the increases would cost less than $.25 a month for the package of channels per subscriber who spend a fifth of total TV time watching Viacom shows but its fees make up less than 2.5% of the Time Warner cable bill. (Sports channels are paid the biggest cable premium). But Time Warner Cable also is complaining that Viacom's popular shows are rerun on Web sites where Viacom collects advertising revenue that it does not share with Time Warner. On the other hand, Viacom has staked much of its revenue-growth prospects on squeezing higher carriage rates out of its cable and satellite affiliates despite an ad slowdown and weaker ratings.

Such negotiation battles between cable networks and cable system operators have happened before and lasted merely hours. In 2004, for example, Viacom's cable channels disappeared from EchoStar's Dish Network for two days while both sides fought over the terms of a new contract. And Time Warner blocked ABC from its cable systems in New York during a breakdown in contract negotiations with parent company Disney. So this one will either end fast or go on forever. It probably will depend on how many subscribers start flooding Time Warner Cable with obscene calls.

This is Viacom's just issued statement:

This move by Time Warner Cable to force such channels as Nickelodeon, Comedy Central and MTV off the air is another example of a cable company overreaching for profit at the expense of its viewers.

The renewal we are seeking is reasonable and modest relative to the profits TWC enjoys from our networks. We have asked for an increase of less than 25 cents per month, per subscriber, which adds up to less than a penny per day for all 19 of MTV Networks’ channels. We make this request because TWC has so greatly undervalued our channels for so long. Americans spend more than 20% of their TV viewing time watching our networks, yet our fees amount to less than 2.5% of what Time Warner generates from their average customer.

Throughout the country, we have negotiated equitable license agreement renewals, or are in the final stages of renewals, with virtually every cable and satellite carrier. Nevertheless, Time Warner Cable has dismissed our efforts at a fair compromise and has effectively chosen to deny its customers some of the most popular TV shows on the air.

As a result, we are sorry to say that for Time Warner Cable customers our networks will go dark as of 12:01 on January 1st, denying Time Warner customers shows like Dora the Explorer, SpongeBob SquarePants, The Daily Show with Jon Stewart, The Colbert Report, and The Hills.

Ultimately, however, if Nickelodeon, Comedy Central, MTV and the rest of our programming is discontinued – over less than a penny per day - we believe viewers will see this behavior by their cable company as outrageous.

Time Warner Cable subscribers who are being handed a January 1st $3 monthly increase in Raleigh, Orange County, Los Angeles, and New York City are simultaneously facing the removal of beloved shows across 19 channels.

We find it a shame that Time Warner Cable remains unreasonable at this time. We hope its leadership will have a change of heart and will seek to negotiate a fair renewal agreement.

http://www.deadlinehollywooddaily.com/happy-new-year-time-warner-cable-to-yank-mtv-nickeodeon-comedy-central-off-the-air/

I wonder if the premium channels like Showtime and The Movie Channel are part of this dispute. Probably not (separate contracts, separate base of paying subscribers than basic cable, etc.) but I wonder. :(

Here's the 19 (i think):
BET, BET J, Comedy Central, CMT, (CMT Pure Country), Logo, MTV, MTV2, Nickelodeon, Nick Toons, (Nick Too/West), Noggin, Palladia HD, Spike, The N, TV Land, VH-1, VH-1 Classic

(only 1 HD - we don't get a few of the SD ones)

I wonder if the premium channels like Showtime and The Movie Channel are part of this dispute. Probably not (separate contracts, separate base of paying subscribers than basic cable, etc.) but I wonder. :(

Those are owned by CBS - not Viacom (they split)

Here's the 19 (i think):
BET, BET J, Comedy Central, CMT, (CMT Pure Country), Logo, MTV, MTV2, Nickelodeon, Nick Toons, (Nick Too/West), Noggin, Palladia HD, Spike, The N, TV Land, VH-1, VH-1 Classic

(only 1 HD - we don't get a few of the SD ones)



no not spike.

the only thing i watch on any of these channels is ds9 on spike.

im sure someone will blink.

Viacom already has an ad asking TWC customers to complain: http://www.broadcastingcable.com/article/CA6625759.html (scroll to the bottom of the story for video). And yes, Spike is out! :(

MANY of the new channels are getting this. I'm loving Palladia, but I'm also consistently getting 2-8 breakups per song.
I made a useful discovery this afternoon. For quite a while I have been getting audio breaks on just about every channel I watch with my 8300HD DVR with Passport. Today I was watching CNNHD and the breakups were so bad that I couldn't even get the jist of the stories. I switched to my PACE non-DVR STB and after watching for a half hour there had not been a single breakup. I then rebooted my 8300HD and switched back to it. I have not received even a single audio breakup since then. Try a reboot and see if it helps you.

Cynthia

The highlighted/underlined lines in this article really made me laugh.

The Business of Television
Viacom Poised to Pull Nets From TWC in Fee Fracas
Effective 12:01 a.m. Jan. 1, Time Warner subs across the U.S. will be denied access to the likes of MTV, VH1 and Nickelodeon, should an eleventh-hour affiliate deal fail to materialize
By Anthony Crupi, MediaWeek, Dec 30, 2008

Time Warner Cable subscribers could be ringing in the New Year without MTV, as Viacom prepares to pull its family of 19 cable networks from the operator’s channel lineup in the wake of carriage stalemate.

Effective 12:01 a.m. Jan. 1, Time Warner subs across the U.S. will be denied access to the likes of MTV, VH1 and Nickelodeon, should an eleventh-hour affiliate deal fail to materialize.

Once the nets are pulled, Viacom will begin running a 30-second on-air announcement alerting Time Warner subs to the blackout. And while all carriage disputes are bi-lateral, the Viacom spot lays the blame for the stalemate at the feet of the MSO.

“Time Warner has dropped your favorite channels and shows,” reads an off-screen narrator, in a clip cut to appear like a red-band movie trailer. The ad goes on to inform the audience that no Viacom means “no Nickelodeon, no MTV, no Comedy Central, no VH1, no Spike TV, no Noggin, no TV Land.”

After each negation, familiar personalities from the Viacom nets, including Comedy Central’s Stephen Colbert and MTV’s Lauren Conrad, appear to react strongly to news of the blackout.

“You lost 19 of your channels,” the narrator concludes. “Call Time Warner Cable now and... demand that they put your favorite channels back on the air.” Manhattan-based viewers are then directed to dial the telephone number of Time Warner Cable’s primary customer service center on 23rd St.

National spots will be tagged with a toll-free (1-800) number. On Wednesday morning, Viacom will begin running spots and crawls alerting TWC subs that a black-out may be in the offing.

If and when the channels do go dark, viewers can also register their displeasure at the microsite IWantMyChannelsBack.com, which will go live Thursday morning. At present, the URL redirects browsers to Viacom’s corporate home page.

Calls to TWC were not returned late Tuesday evening. Meanwhile, the frequently over-utilized customer service line in New York suggested that callers were in for a 60-minute wait before they’d be connected with a TWC customer service rep.

A Viacom spokesman said that while only Comedy Central and Nickelodeon were up for renewal, all of the company’s cable networks would be affected by the standoff.

In a follow-up statement, Viacom characterized the blackout as “another example of a cable company overreaching for profit at the expense of its viewers.” The document went on to note that while Viacom has “negotiated equitable license agreement renewals, or are in the final stages of renewals, with virtually every cable and satellite carrier...Time Warner Cable has dismissed [its] efforts at a fair compromise and has effectively chosen to deny its customers some of the most popular TV shows on the air.”

Talks between both sides are believed to be ongoing, although according to the Viacom rep, the New Year’s Eve holiday may present a unique problem for Viacom employees based in the corporation’s flagship office at 1515 Broadway. Office buildings in Times Square are generally locked down before 2:00 p.m. on Dec. 31, as the NYPD prepares to secure the area that plays host to the nation’s largest New Year’s celebration.

Staffers who don’t escape 1515 by curfew run the risk of being stuck inside the building until after the party lets out in the wee hours of Friday morning.

Should an eleventh-hour deal not be worked out, the blackout is expected to impact all 13.3 million TWC subs. The cable operator quietly began preparing for such a contingency on Dec. 15, when it issued a legal notice in its Kansas City, Mo., footprint, advising consumers that “agreements with programmers and broadcasters to carry their services and stations routinely expire from time to time,” before warning that the Viacom agreements were set to expire “soon.”

Also set to expire as of the 15th were TWC carriage deals with: E! and Style, NBA TV and Weather Channel.

Viacom and TWC hashed out their current carriage agreement in December 2006, in a deal that encompassed the MTV Networks and BET, while providing expanded distribution for Logo. As digital rights issues have become progressively thornier, the time-honored practice of securing multiyear carriage seems to have gone out of favor.

As is generally the case, pricing lies at the heart of the dispute. Viacom is asking for a sub-fee increase of 25 cents per month, bringing its total package to about $3 a head. In a period of tightening ad sales revenues, cable nets may increasingly agitate for richer affiliate pacts to help balance the shortfall.

Viacom’s domestic affiliate revenue grew 13 percent in the third quarter of 2008, driven by both rate increases and subscriber adds. According to Viacom president and CEO Philippe Dauman, affiliate fees “constitute about 30 percent of the company’s media networks revenues and just under 20 percent of total Viacom revenues.”

On Nov. 3, Dauman told investors that he would be gunning for higher sub fees, saying that as a rule, the MTV Nets “are not highly priced.” Dauman specifically referenced Comedy Central, which he characterized as offering “rates [that] are very low compared to the [ratings] status that they have achieved today. ... We have a lot of value to bring to the party when we renegotiate our affiliation agreements.”

http://www.mediaweek.com/mw/content_display/news/cable-tv/e3i4bf70b129a07520863159ebb22e01616

60 minute wait for a TWC CSR? Wow, it's only like every other day around here! :rolleyes:

MLB Network HD
Freq 543 MHz Prog# 132
(SD: 765 - 7)

I made a useful discovery this afternoon. For quite a while I have been getting audio breaks on just about every channel I watch with my 8300HD DVR with Passport. Today I was watching CNNHD and the breakups were so bad that I couldn't even get the jist of the stories. I switched to my PACE non-DVR STB and after watching for a half hour there had not been a single breakup. I then rebooted my 8300HD and switched back to it. I have not received even a single audio breakup since then. Try a reboot and see if it helps you. Cynthia

That's quite a remarkable discovery... You mean one can actually resolve a reception problem by re-booting the box???

I would have never guessed!

A_C

Here's the 19 (i think):
BET, BET J, Comedy Central, CMT, (CMT Pure Country), Logo, MTV, MTV2, Nickelodeon, Nick Toons, (Nick Too/West), Noggin, Palladia HD, Spike, The N, TV Land, VH-1, VH-1 Classic

(only 1 HD - we don't get a few of the SD ones)


Holy cow! I don't watch any of those channels :D

I just skimmed through the press release but does our cable bill go down with these missing channels?

http://www.nytimes.com/2008/12/31/business/media/31cable.html?ref=media

December 31, 2008
Fee Dispute Threatens Some Cable Shows
By BILL CARTER

The increasingly bitter financial dispute between Viacom and Time Warner’s cable division took a sharp turn that could result in shows like “SpongeBob SquarePants,” “The Hills” and “The Daily Show” being removed from the schedule in New York, Los Angeles, Dallas and several other cities on Jan. 1.

Viacom, the corporate parent of MTV Networks, has insisted on an increase in rights fees for its 20 channels, which include popular destinations like Nickelodeon, MTV, VH1 and Comedy Central.

Looking to instigate a full-scale viewer revolt, the company has placed full-page advertisements in The New York Times and several other newspapers on Wednesday featuring some of its characters, including Dora the Explorer, who is depicted crying because she is being taken away from her fans.

Time Warner Cable, which operates cable systems reaching about 13 million subscribers, has argued that this is no time to charge consumers more to watch television, especially when much of the content they are being asked to pay for is offered free online.

“Our channels provide 20 percent of their audience, and we only receive 2.5 percent of the fees Time Warner pays,” Philippe P. Dauman, Viacom’s chief executive, said Tuesday in an phone interview. Viacom also argued that its fees — it did not disclose the exact figures — were 65 percent lower than cable channel operators like Fox, Walt Disney and Discovery charge.

Time Warner has retaliated, saying that Viacom is trying to squeeze more money in fees because it has had sharp declines in advertising revenue. Viacom’s stock price has declined more than 57 percent this year, closing Tuesday at $18.21.

“The root of this is that the advertising market has gone soft and Viacom is desperate,” said Alexander Dudley, a spokesman for Time Warner Cable.

Viacom executives have asked Time Warner for a rate increase of 23 cents a subscriber for the entire portfolio of channels. Mr. Dudley called that “an outrageous increase at a time of the worst economy anyone has ever seen.” He said the Viacom demand amounts to “about a 35 percent increase for some channels,” a figure Viacom executives said was nonsense.

Mr. Dauman acknowledged that revenue was a consideration.

“It’s important to protect the subscription-revenue stream,” he said, but he cited increasing costs for popular programming.

Time Warner will respond to Viacom’s advertisement, Mr. Dudley said, by highlighting the availability of television content on the Internet.

“We will be telling our customers exactly where they can go to see these programs online,” Mr. Dudley said. “We’ll also be telling them how they can hook up their PCs to a television set.”

The moves occurred after a long and fruitless negotiation. The deal between MTV Networks and Time Warner expires on Wednesday with the calendar year.

MTV Networks cited reports by media analysts indicating that many of their networks are undervalued in existing rights agreements, when compared with what other, lower-rated networks charge.

For example, in a report last July for Sanford C. Bernstein, the analyst Michael Nathanson wrote that “many of Viacom’s current monthly affiliate fees (at networks such as Comedy Central, Nickelodeon, Nick at Nite, VH1 and Spike) appear to be between 41 percent and 80 percent too low given their audience delivery.”

Mr. Dudley said that Time Warner had responded to Viacom with an offer of an undisclosed increase, which one MTV executive dismissed as a pittance. Each side said it hoped to make a deal before the midnight deadline.

TIVO Related Charges: [Small factor.]
TWC charges $1.75/month for a CableCARD and has multi-stream cards available. FIOS charges $3.99/month and (according to the rep I spoke with) does not yet have M-Cards available in Manhattan so TIVO users will need to rent two CC's per unit. Total CC related costs of running a TIVO on TWC is $1.75/month. On FIOS the cost is $8/month. Edge TWC.
[Note but, I talked the rep into giving me the cards for free for the first year, and I have confidence that after that they will either have the M-Cards in Mahattan or cut me a break and charge for just one.

I had read that the DVR charges from FIOS was about 15/month. Given the $8/month for the cards, that "leaves" 7 bucks to pay for TiVo... and I think their 3 year contract price was about 8 or 9 per month. I have no idea when FIOS may hit my hood (although I am on my co-op board and we will NOT give Verizon any trouble about wiring, I have friends in areas they are ion now, but landlords are holding up them getting it), so an M-Card may be in the cards. That would change the price structure and possibly cost me the same as the FIOS DVR service... meaning I could go right into the TiVo camp.

I made a useful discovery this afternoon. For quite a while I have been getting audio breaks on just about every channel I watch with my 8300HD DVR with Passport. Today I was watching CNNHD and the breakups were so bad that I couldn't even get the jist of the stories. I switched to my PACE non-DVR STB and after watching for a half hour there had not been a single breakup. I then rebooted my 8300HD and switched back to it. I have not received even a single audio breakup since then. Try a reboot and see if it helps you.

Cynthia

I'll give it another shot, but I have re-booted since the 17th already.

But I wonder how much a non DVR box would be??? I could use it on a second input to my Sammie...

I will miss the portions of songs between the glitches on Palladia... however, TWC DOES pay carriage fees to Viacom and if it's shut down, TWC will NOT be paying. Which means we should demand a rebate or a rate reduction as TWC will be making even MORE profit if they drop Viacom's channels.

I had read that the DVR charges from FIOS was about 15/month. Given the $8/month for the cards, that "leaves" 7 bucks to pay for TiVo... and I think their 3 year contract price was about 8 or 9 per month. I have no idea when FIOS may hit my hood (although I am on my co-op board and we will NOT give Verizon any trouble about wiring, I have friends in areas they are ion now, but landlords are holding up them getting it), so an M-Card may be in the cards. That would change the price structure and possibly cost me the same as the FIOS DVR service... meaning I could go right into the TiVo camp.


FIOS actually charges $16/month for their DVR.

Remember though that you have to put up the money to buy the Tivo unit ($180 for a refurbed HD is one of the cheaper options) and are assuming the risk of failure after the warranty period. So the economics don't exactly work out as you have suggested. I think it is typical advice to expect Tivo will work out to be on average a more expensive proposition that the cable company DVR. But, that's just a risked based average, if a Tivo unit that lasts a long time (especially if it has a lifetime sub.) then it's a winning proposition. The bottom line is that one should probably buy a Tivo with the mindset that it is worth some extra cost for a superior product.

I will miss the portions of songs between the glitches on Palladia... :D Funny but unfortunately very true.

I tried watching a movie on HD Net last night, Ghost World (http://www.rottentomatoes.com/m/ghost_world/), but with the constant audio breakups, it was agonizing. I had to turn on the closed captioning to read all of the dialogue that I kept missing.

^^^ Same with the "Law & Order" reruns on TNT-HD ever since the new HD channels were added. I hate it when I have to read Briscoe's one-liners instead of hearing Jerry Orbach's sly delivery of Lennie's lines. :(

http://www.timewarnercable.com/nynj/mtv.html

We are negotiating earnestly, honestly and fairly with MTV Networks, but so far have been unable to reach an agreement or get an extension.

MTV Networks may pull these channels from your lineup on January 1st.


• MTV Networks wants our customers to pay millions more. They are currently demanding price increases that are nearly triple the rate of increase under our current agreement. These increases would be excessive even in a strong economy, but given the current conditions, it’s simply not fair to our customers.

• MTV’s demands are outrageous and would force our customers to pay millions of dollars more per year. MTV’s networks are not worth so much more today than they were yesterday, especially given the fact that their ratings are mostly declining in recent years.

• Much of their popular programming is also available for free online. In this economy, we don’t believe it’s appropriate to ask our customers to pay so much more for programming with declined ratings or that's available for free.

• We’ve successfully negotiated hundreds of programming agreements with other cable networks, many within the last few months. Our hope is that we will come to an agreement with MTV Networks that is fair to our customers.

Cable networks affected:

Nickelodeon/Nick at Nite
MTV
VH1
Spike
TV Land
Comedy Central
Noggin
MTV2
VH1 Classic
Logo
Nick Too
Nicktoons
The N
Palladia HD
VH1 Soul

Cable channels affected:

Entertainment On Demand
Kids On Demand
Kids Pre-School On Demand
Lifestyle On Demand
Music On Demand

:D Funny but unfortunately very true.

I tried watching a movie on HD Net last night, Ghost World (http://www.rottentomatoes.com/m/ghost_world/), but with the constant audio breakups, it was agonizing. I had to turn on the closed captioning to read all of the dialogue that I kept missing.

Damn, I recorded that movie...

http://www.timewarnercable.com/nynj/mtv.html

No http://z.about.com/d/gaylife/1/0/B/5/LOGO.jpg ???

Say it ain't so!!!

Damn, I recorded that movie...Definitely give it a shot. Maybe you’ll have better luck than I had but I would suggest turning on the CC from the get go so you don’t miss the witty quips. I never heard of the film but I really enjoyed its quirkiness-- great cast-- very cool and surreal musical opening to the film. By the way, I saw a coming attraction on HD Net for A Clockwork Orange. That should be a great event. One of my all time favorite movies—and sound tracks.

Damn, I recorded that movie...

Me too - somehow the DVR records any show with Scarlett in it.

will twc in southern Manhattan get mlbtv tomorrow? the non hd channel or do they have to wait until feb?

will twc in southern Manhattan get mlbtv tomorrow? the non hd channel or do they have to wait until feb?

yes you are getting the SD channel.

probably not the HD channel (but ya never know)

FIOS would be a mistake if Verizon were using viber optics rather than fiber optics.

On that note I bid y'all adieu. I've been an infrequent poster on this thread, mainly contributing during the period following my initial 8300HD experiences.

I've gone over to VIOS - I mean FIOS. In the first 24 hours I have one complaint. The sorry wireless piece of the Actiontec router. If you move to FIOS keep your old wireless router available for possible service as a bridge. Ask for the Revision D Actiontec MI424WR which is probably standard. Some of the earlier revisions had NAT limitations.

Getting an average 19500 of possible 20000k on the downstream, 4600 of possible 5000k on the upstream. The fiber terminates in my apartment.

The Actiontec is probably the biggest complaint among all Fios users - myself included. I also highly recommend that you put the AT router behind your current wireless router because the AT's signal range is horrible. The smaller NAT table is a problem regardless of revision, however based on the revision number there are some setups you can try to get around it (but none are supported by Verizon). Allegedly there is a new router on the cusp of being available which address the NAT table issue and has increased signal range.

Aside from that, Fios has been fantastic for us thus far and the price can't be beat.

I agree with you on the channel guide, I'm not liking the Fios one at all and on some channels using it to set up a Series Record is impossible because it tends to list all showings of certain shows as "new". The TWC Guide was a lot easier to use and more responsive, as was the 8300HD's remote and DVR functionality. I wish I could've kept that box and used it with Fios, I loved that STB.

will twc in southern Manhattan get mlbtv tomorrow? the non hd channel or do they have to wait until feb?

Yes, you will get the SD version but probably not the HD version (check tomorrow to make sure). And, in exchange for that one channel (MLB) you're losing 19 others. How do you like Time Warner's new math? :rolleyes:

Yes, you will get the SD version but probably not the HD version (check tomorrow to make sure). And, in exchange for that one channel (MLB) you're losing 19 others. How do you like Time Warner's new math? :rolleyes:

to be 'clear' - Time Warner isn't removing the Viacom channels - Viacom is. (and its actually less than 19 that we get - more like a dozen)

The Actiontec is probably the biggest complaint among all Fios users - myself included. I also highly recommend that you put the AT router behind your current wireless router because the AT's signal range is horrible. The smaller NAT table is a problem regardless of revision, however based on the revision number there are some setups you can try to get around it (but none are supported by Verizon). Allegedly there is a new router on the cusp of being available which address the NAT table issue and has increased signal range.

Aside from that, Fios has been fantastic for us thus far and the price can't be beat.

I agree with you on the channel guide, I'm not liking the Fios one at all and on some channels using it to set up a Series Record is impossible because it tends to list all showings of certain shows as "new". The TWC Guide was a lot easier to use and more responsive, as was the 8300HD's remote and DVR functionality. I wish I could've kept that box and used it with Fios, I loved that STB.

Actually, I have my TrendNet behind the AT. Putting the AT behind is problematic, but not impossible. You need the coax port up front for VOD and Guide updates. I've been reading that the small NAT table was cured with later revisions of the AT. They're up to Rev D. It's what they're dealing in Manhattan. They're testing a new Westell out west. I'm getting info from dslreports' FIOS forum.

I've heard about a Motorola dongle, NIM-100, that passes coax to LAN. Verizon used it when dealing D-Link routers to FIOS. About $50. With that, theoretically, you can use any router. At the moment, my TrendNet is dealing to my wireless network nicely. I'll try a torrent just for test.

Does anyone have this channel working? Has TWC addressed this problem in any way?

Updated! From Fredfa's "Hot Off The Press" thread in the 'HDTV Programming' section:

The Business of Television
UNHAPPY NEW YEAR!
Viacom Rejects TWC Extension Offer; Time Warner Cable To Lose Viacom's MTV, VH1, Nickelodeon & Comedy Central In NY, LA, Everywhere
From Nikki Finke's LA Weekly 'deadlinehollywooddaily' blog - December 31, 2008

WEDNESDAY 10 AM: Now it's all about the PR war between these two Big Media giants. To counter Viacom's 12-hour media blitz blasting his company, Glenn Britt, President/CEO of Time Warner Cable just issued this statement about Viacom’s "threats" to pull MTV Networks from TWC customers:

Christmas is over, but Viacom is still playing Scrooge, threatening to pull its MTV Networks off of Time Warner Cable at midnight tonight unless we ask our customers to pay exorbitant price increases.

Viacom claims their demands equate to “pennies,” but that is misleading and insulting to our customers, from whom Viacom is trying to extort another $39 million annually – on top of the hundreds of millions of dollars our customers already pay to Viacom each year. That doesn’t sound like pennies to us. Demanding that our customers pay so much more for these few networks would be unreasonable in any economy, but it is particularly outrageous given the current economic conditions.

We sympathize with the fact that Viacom’s advertising business is suffering and that their networks’ ratings have largely been declining. However, we can’t abide their attempt to make up their lost revenue on the backs of Time Warner Cable customers. We’ve negotiated in good faith and made several concessions to help reach a fair and reasonable deal. We’ve asked for an extension of the current contract while we continue to negotiate. But Viacom doesn’t appear to be interested in what’s fair and reasonable for American consumers – they’re only interested in propping up their sagging bottom line, and they are poised to pull their networks from Time Warner Cable customers tonight.

Huge price increases like what Viacom is demanding threaten the ultimate value of cable TV. Time Warner Cable is a retail distributor of products we purchase wholesale. Wholesale programming costs are rising dramatically every year, and, like all multichannel distributors, we have to pass on at least a portion of the increases to our customers. Viacom’s MTV Networks are just a few of the hundreds of channels we carry. If every channel demanded huge, double-digit increases like what Viacom is trying to force our customers to pay, it would be impossible to keep the price of cable reasonable for our customers.

Time Warner Cable has reached hundreds of distribution agreements with other networks. In fact, we currently have deals with every other cable programmer. The negotiations aren’t always easy, but we work hard to reach agreements that are fair to our customers and to both businesses.

We hope Viacom won’t pull the MTV Networks from Time Warner Cable customers, and we’ll negotiate up to the last possible minute and beyond. But ultimately, it is Viacom’s decision. We implore them to join with us to reach a fair resolution or grant an extension, and we hope they won’t carry through with their threat to take their networks away from our customers tonight.

************************************************************ ***

WEDNESDAY NOON: Viacom has rejected Time Warner Cable's request for a 15- to 30-day extension on the 12:01 AM January 1st deadline when the cable programmer pulls its 19 channels off the 2nd largest cable system operator. I'm told Viacom and TWC had no contact throughout yesterday until news of the Big Media battle broke. Suddenly, at 8 PM, TWC came to Viacom with an increase offer and the extension request. But Viacom rejected both out of hand. "It was bogus. The low-ball offer was clearly an excuse to ask for an extension and then use that in their press acrtivity today," a Viacom source claimed to me. "After we've been trying to meet with them for several weeks, we won't consider an extension unless they're prepared to really negotiate and come across with a reasonable offer." Insiders say Viacom President/CEO Philippe Dauman stayed in his office most of today waiting to hear from his TWC counterpart Glenn Britt, but the situation remains stalled. This is turning out to be Big Media brinkmanship at its most brutal with 13.3 million cable subscribers caught in the middle.

Viacom has now answered the bashing by TWC's Britt:

Time Warner Cable’s continued rhetoric and posturing is disappointing and unproductive. We have made it clear that we welcome a credible and meaningful discussion that respects our viewers and the value our programming brings to Time Warner Cable. We remain ready and willing to engage. It’s time for serious talk – before the viewers become the victims.


http://www.deadlinehollywooddaily.com/happy-new-year-time-warner-cable-to-yank-mtv-nickeodeon-comedy-central-off-the-air/

Is anyone else unable to get History HD? I got it fine the first few days when they first rolled out the new HD channels, now it always gives me the "to subscribe to this service, please call..." message.

Anyone watching this thread from Manhattan have a CableCARD installed in an ATI Digital Cable tuner? The CS rep just told me that they don't support these installs and techs would refuse the install. Should I just tell them I have a TiVO and hope they'll do it? Does anyone know who I should speak to or have any tips?

The Actiontec is probably the biggest complaint among all Fios users - myself included. I also highly recommend that you put the AT router behind your current wireless router because the AT's signal range is horrible. The smaller NAT table is a problem regardless of revision, however based on the revision number there are some setups you can try to get around it (but none are supported by Verizon). Allegedly there is a new router on the cusp of being available which address the NAT table issue and has increased signal range.

Aside from that, Fios has been fantastic for us thus far and the price can't be beat.

I agree with you on the channel guide, I'm not liking the Fios one at all and on some channels using it to set up a Series Record is impossible because it tends to list all showings of certain shows as "new". The TWC Guide was a lot easier to use and more responsive, as was the 8300HD's remote and DVR functionality. I wish I could've kept that box and used it with Fios, I loved that STB.

The AT handled a 6.25gb torrent in 2.5 hours. Connected to an average of 35 peers at a time. Speeds of 1.4 mb/s. Computer connected directly to AT via CAT5.

Well, it is 2009 and we still have MTV Networks. Wonder what happened.

Time Warner Cable and Viacom reach deal

Time Warner Cable Inc. says it has reached a deal with Viacom Inc. on carriage fees, avoiding a blackout of 19 cable channels
including MTV and Comedy Central.

The two sides, citing disagreement over fee hikes, had threatened a damaging blackout at midnight that would have cut off shows such as "SpongeBob SquarePants" and "The Colbert Report" to about 15.7 million subscribers.

Shortly after agreeing to extend a midnight deadline by an hour, Time Warner Cable spokesman Alex Dudley said the sides agreed on a new contract.

Details of the deal were not immediately available.

Well, it is 2009 and we still have MTV Networks. Wonder what happened.

Deal was reached.

http://www.google.com/hostednews/ap/article/ALeqM5gmeKcfi6sWhsSN9SOcnD9eR3hjsAD95E5EIG1

Well, it is 2009 and we still have MTV Networks. Wonder what happened.

Viacom probably came to their senses and backed off a bit. Raising prices in this economy when people are struggling to earn a buck just looks bad overall.

Deal was reached.

http://www.google.com/hostednews/ap/article/ALeqM5gmeKcfi6sWhsSN9SOcnD9eR3hjsAD95E5EIG1

or that

so, i guess we can ex[ect yet another rate increase soon?

hopefully spike hd will show up soon.

btw, happy new years all.

Hopefully this also means we'll be seeing these channels in HD very soon.

Good news the MLB network HD is live now on channel 783. THE bad news is thatr MLB cartel went for a 720P instead of 1080i as the Yesnetwork.

Good news the MLB network HD is live now on channel 783. THE bad news is thatr MLB cartel went for a 720P instead of 1080i as the Yesnetwork.

Bad news?

It works for ESPN...

Hopefully this also means we'll be seeing these channels in HD very soon.

I think the next launch of HD channels by time warner will be: In a few weeks Palladia will move from channel 720 to 721, and VH1 HD will launch on 719, MTVHD on 720, Spike HD 736, Nick HD 706, Lifetime HD 712, Fuse HD 692, and NBATVHD on channel 751. Of course chiller HD and sleuth HD will arrive soon/.

that is what I think that will happen in the coming weeks, I think you guys know better than me, but that is my thought.

I was hoping that NHL Net HD would be fixed by the time they added MLB Net. I guess I was wrong on that. This one channel is now getting me annoyed.

I think the next launch of HD channels by time warner will be: In a few weeks Palladia will move from channel 720 to 721, and VH1 HD will launch on 719, MTVHD on 720, Spike HD 736, Nick HD 706, Lifetime HD 712, Fuse HD 692, and NBATVHD on channel 751. Of course chiller HD and sleuth HD will arrive soon/.

that is what I think that will happen in the coming weeks, I think you guys know better than me, but that is my thought.

I would think Palladia would move 735, just in cause WLIW went HD after the Analog shutdown. I think i remember somewhere that WNYE (25) had plans on going HD as well

I was hoping that NHL Net HD would be fixed by the time they added MLB Net. I guess I was wrong on that. This one channel is now getting me annoyed.

Well we're getting GAMEHD instead (which is only supposed to be with Center Ice) - it seems they got the 2 channels reversed....

I would think Palladia would move 735, just in cause WLIW went HD after the Analog shutdown. I think i remember somewhere that WNYE (25) had plans on going HD as well

WLIW has had plenty of opportunity to go HD - no reason for them to start at the analog shutdown. They have an active OTA digital signal with 2 subchannels.

I got this response from Soild Signal in reagrd to choosing between CM4228HD or Clearstreem 4 for use on apartment balcony. Is this true? Any reccomendations?

"The 4228 HD is about the same strength as the C4. The biggest difference the C4 picks up 90 degrees wide out of 360, the 4228 HD picks up less than 30 degrees."

Mike
Tech Support
SolidSignal.com

I would think Palladia would move 735, just in cause WLIW went HD after the Analog shutdown. I think i remember somewhere that WNYE (25) had plans on going HD as well

i would hope 21 would do hd soon. its my backup for this old house.

WLIW has had plenty of opportunity to go HD - no reason for them to start at the analog shutdown. They have an active OTA digital signal with 2 subchannels.

bummer.

I think the next launch of HD channels by time warner will be: In a few weeks Palladia will move from channel 720 to 721, and VH1 HD will launch on 719, MTVHD on 720, Spike HD 736, Nick HD 706, Lifetime HD 712, Fuse HD 692, and NBATVHD on channel 751. Of course chiller HD and sleuth HD will arrive soon/.

so can they get this done by feb 4th? ;)

Anyone else in S. Manhattan having trouble with HGTV HD? It's the only commercial-free broadcast of the Rose Parade and it's not coming in today :( The SD channel is working, but who wants SD?

i would hope 21 would do hd soon. its my backup for this old house.



bummer.



so can they get this done by feb 4th? ;)

maybe, there is a 50/50 chance that will we will see the rest of the gang alone with the two universal channels(chillerHD,sleuthHD). However I think TWC should be worry about the picture quality of their product. IF I watch Tv at 1:AM i get great picture quality, but during the peak hours (8 pm) its basically average.