For those of you who need further confirmation, I was able to install an external SATA drive (to my SA8300HDC) w/o any issues. When I turned it on, it rebooted, then said "need to format, press A to continue" I had a 160GB lying around so basically, I was able to double my HD capacity.

I'm on the latest ODN (will get version # if anyone needs it).

Those recordings that stop halfway through, did you record those from the old Passport software and they carried over to Navigator? Or did you create them fresh with Navigator? Also did you record them through the Series Manager or individually?

My advice is to create the same recordings on the same channels at the same start times with Navigator as you did with Passport if you can. Than check to see if they recorded and played back OK. I would also temporarily disconnect the external hard drive when you make the new recordings.

With the drive still disconnected, If the new recordings created with Navigator play back well, than the problem was with the carry-over of the old Passport recordings or your external drive. (Or both.) You should delete any recordings that did not record properly to save space.

With the drive still disconnected, if the new recordings with Navigator DO NOT PLAY back well or stop in the middle of the recording, do a cold boot of the box. Turn off the box and unplug the box for 30 seconds. Leave the external drive disconnected and reboot. If the recordings created with Navigator stop intermittently after a cold boot, you will need a box swap. See in this case if you can get a Samsung with the 320 GB hard drive. That should give you the extra storage you need, and you won't have to worry about problems with external drives in future Navigator updates.

Jack

Thanks for that. I will try disconnecting the drives. The issue only happened with shows I've recorded since I got Navigator.

TiVo Series 3 units (now discontinued) require two single-stream CableCARDs to function; they do not support multi-stream CableCARDs.

TiVO HD and HD XL units support multi-stream CableCARDs.

TiVo does not support two-way communication with the headend, which is required for on-demand access. For SDV, the cable company will supply a "tuning adapter" which attaches to the TiVo via USB and handles channel-change requests. Tuning Adapters are generally free of charge.

As far as I know, TWCNYC has no plans to implement SDV, nor does it need to as it has plenty of capacity to deliver HD channels for the time being.

So the tuning adapter is ONLY for SDV, but not 2 way? So there's no way TiVO can do 2 ways until it actually does <tru2way>?

What about 699 & 700? Can TiVO do them?

And I wonder where/how OCAP fits into the picture?

If you're technical, you can install HD yourself but you'd need to hook it to your computer and put software on it (explained on Tivo forum). You will, however, void the warranty. I opted for the 1T eSATA, about $160, no hassle.

Indeed it has always seemed that while you CAN swap the internal on a TiVO, it's quite a procedure to do so. Besides, I'm sure the computer part is winblowz, which I do not do. If one shops around and is patient, one can get that external down to 140 or maybe less. 160 ,might buy you a 1.5T drive... and the 2s are on the market from at least 2 outfits.

I was referring to Passport and how when you cancel a recording, it was canceled but Passport still kept it on the recording schedule as a ghosted out entry. Practically speaking, it's fully canceled; it won't record and once the time passes, it is completely removed from the recording schedule list (you could also completely remove it from the schedule by manually canceling the ghosted out entry but the only reason to do that was aesthetics). The big advantage with keeping a canceled recording on the list is that if you change your mind later and decide to record it, you just go straight to the recording schedule and enable it with one click instead of having to keyword search for it, find it on the weekly grid, etc. I used it if I wasn't sure which airing of a program to record or if I found a program that I wasn't sure I was going to record. I put it on the record list then immediately canceled it but it was still there so I could see it and decide later if I wanted to record it. Before I got the external drive, it was an invaluable tool to manage space on my internal drive. I would cancel upcoming programs, which removed it from Passport's calculation for when space would run out, and then, by the time the programs were airing and I had cleared enough space, I could quickly and easily re-enable the canceled programs since they were still on the upcoming recordings schedule. A small thing but exceedingly thoughtful and useful.

Well, not for me! I can 't tell you how many times I have 3 shows I want to watch, so I cancel 2, intend to watch one of those 2 and reschedule the other for another time. Boom, I start to watch one canceled show and bingo, it switches to the other show I canceled and it takes a long while to work out of that mess.

AND many is the time where I'd get a "record or cancel" dialog because a show I HAD canceled was about to start.

Of course, the real solution to that is having a TV that can do QAM tuning, so I can watch one of the unscrambled HD channels while recording 2 other shows.

For those of you who need further confirmation, I was able to install an external SATA drive (to my SA8300HDC) w/o any issues. When I turned it on, it rebooted, then said "need to format, press A to continue" I had a 160GB lying around so basically, I was able to double my HD capacity.

I'm on the latest ODN (will get version # if anyone needs it).

We've seen/heard this before... in most cases it turns out ti acts like it will work, but in practice is doesn't.

So the tuning adapter is ONLY for SDV, but not 2 way? So there's no way TiVO can do 2 ways until it actually does <tru2way>?

What about 699 & 700? Can TiVO do them?

And I wonder where/how OCAP fits into the picture?
Current TiVos cannot and will not support two-way communication. So no On-Demand and no remote-ordering of Pay Per View (though you can call in to order Pay Per View events.) The Tuning Adapter only works to provide SDV support.

Tru2way is the brand for a standardized stack of technologies companies can implement to provide full access to all Digital Cable TV services in the US. QAM for tuning, TCP/IP for data, MPEG2 or MPEG4 for video, CableCARD for conditional access and OCAP (OpenCable Application Platform) powering the software that sits on top and controls it all.

OCAP is the application layer which forms part of the Tru2way stack. So stuff like the EPG, On-Demand browser, DVR management interface and so on will utilize OCAP to communicate with all the lower-level stuff that actually does the work.

The newest "traditional" cable boxes (eg. from Samsung, Motorola, Cisco, Pace, et al.) all support OCAP, and Navigator is an OCAP application suite. So Navigator can run on any OCAP box on any OCAP headend, no matter who supplied the headend or the box. In fact, all of the newest cable boxes support the entire Tru2way stack, and if they wanted to, the box manufacturers could put Tru2way branding on them and sell them at retail.

TiVo S4 will reportedly be a Tru2way device. Not the first, since there are a handful of Tru2way TV sets already available at retail in very limited areas of the country. But TiVo S4 will likely be the first third-party tru2way cable box.

I noticed something strange with the new navigator software.
"At the movies" does not have a series record (season pass) option.
with the old passport software, it did have this option.
anyone else notice this? seems like an issue with the guide.

I noticed something strange with the new navigator software.
"At the movies" does not have a series record (season pass) option.
with the old passport software, it did have this option.
anyone else notice this? seems like an issue with the guide.

Hmm....I haven't checked for "At The Movies", but just doublecheck to make sure that you don't have it set up as a series record (but with the wrong options) already. That has tripped me up once so far. Also, if you have it set for a one-time record, make sure to cancel that as well.

I was referring to Passport and how when you cancel a recording, it was canceled but Passport still kept it on the recording schedule as a ghosted out entry. Practically speaking, it's fully canceled; it won't record and once the time passes, it is completely removed from the recording schedule list (you could also completely remove it from the schedule by manually canceling the ghosted out entry but the only reason to do that was aesthetics). The big advantage with keeping a canceled recording on the list is that if you change your mind later and decide to record it, you just go straight to the recording schedule and enable it with one click instead of having to keyword search for it, find it on the weekly grid, etc.
Yes, I do miss this feature myself -- I used it constantly to click on 3 (or more) shows and then if I decided to cancel one or more, I knew what the other shows I liked (and had previously clicked on) were and could re-enable them.

I know there are some channel changes coming on August 19th, but today CNN (Channel 10) keeps freezing and dropping picture and sound. Anyone else experiencing this problem? I'm on the UWS 88th and Columbus.

Thanks for that. I will try disconnecting the drives. The issue only happened with shows I've recorded since I got Navigator.

I have the same experience. It's because Navigator is crashing and rebooting during a recording. It takes a couple minutes to recover so once it's recovered, it will record what's left. It sounds like your recordings got interrupted near the end of the program so by the time Navigator rebooted, the show had ended so there's nothing left to record.

You should try Satch Man's suggestion but I think you like me are unlucky to have an 8300HD that doesn't work well with Navigator. Only a couple of us are reporting this problem so I don't think it's affecting all Navigator 8300HD users. I think ultimately you may have to swap out your DVR for a new one.

Well, not for me! I can 't tell you how many times I have 3 shows I want to watch, so I cancel 2, intend to watch one of those 2 and reschedule the other for another time. Boom, I start to watch one canceled show and bingo, it switches to the other show I canceled and it takes a long while to work out of that mess.

AND many is the time where I'd get a "record or cancel" dialog because a show I HAD canceled was about to start.

Yes, that would happen to me as well. The feature was buggy but for me, its benefits outweighed the negative. Not that it matters anymore but one way to prevent Passport from trying to record a canceled show - aside from completing removing the entry - is to start recording early the two shows that you do want. Have them start recording a minute early and once both tuners are engaged, Passport won't try to record the canceled entry.

For those of you who need further confirmation, I was able to install an external SATA drive (to my SA8300HDC) w/o any issues. When I turned it on, it rebooted, then said "need to format, press A to continue" I had a 160GB lying around so basically, I was able to double my HD capacity.

I'm on the latest ODN (will get version # if anyone needs it).

Apparently, the real difficulty is in keeping the external drive working over a period of days. There have been issues with the drive sleeping and the box not noticing it. Nonetheless, this is encouraging. I would love to know your version info.

Also, where in the NY area are you located? (You might want to put this in the "location" part of your profile.)

Thanks for reporting this, and congrats on getting it working. I hope it continues to work. That would be truly excellent news.

-barry

Tried my first HD PPV since being converted to Navigator -- "Knowing" starring Nicholas Cage.

I have to say I was very happy with the picture quality. Equal to or better than most HD broadcasts from the premium movie channels.

At $4.99 for new releases, this will likely be my main source for movies; don't need Netflix or any other streaming options. No extra equipment needed; better selection than other streaming options I've seen.

Anyone else with good/bad experiences with channel 700?

looks like Investigation Discovery-HD & Lifetime-HD wont be coming on wednesday.
at least we are still getting 5 other HD channels.

http://www.timewarnercable.com/nynj/learn/cable/aug19changes.html

Tried my first HD PPV since being converted to Navigator -- "Knowing" starring Nicholas Cage.

I have to say I was very happy with the picture quality. Equal to or better than most HD broadcasts from the premium movie channels.

At $4.99 for new releases, this will likely be my main source for movies; don't need Netflix or any other streaming options. No extra equipment needed; better selection than other streaming options I've seen.

Anyone else with good/bad experiences with channel 700?
Do you know if the film you watched was broadcast in its original aspect ratio? According to IMDB that would be 2.35:1 for Knowing, so it should have been letterboxed. Just wondering how they do this for the HD PPV films, since my understanding is that they do preserve original aspect ratio for the SD PPV movies.

I know there are some channel changes coming on August 19th, but today CNN (Channel 10) keeps freezing and dropping picture and sound. Anyone else experiencing this problem? I'm on the UWS 88th and Columbus.

And why are you watching channel 10? Why not watch on 710? Who cares if SD is skipping? ;)

Current TiVos cannot and will not support two-way communication. So no On-Demand and no remote-ordering of Pay Per View (though you can call in to order Pay Per View events.) The Tuning Adapter only works to provide SDV support.

Tru2way is the brand for a standardized stack of technologies companies can implement to provide full access to all Digital Cable TV services in the US. QAM for tuning, TCP/IP for data, MPEG2 or MPEG4 for video, CableCARD for conditional access and OCAP (OpenCable Application Platform) powering the software that sits on top and controls it all.

OCAP is the application layer which forms part of the Tru2way stack. So stuff like the EPG, On-Demand browser, DVR management interface and so on will utilize OCAP to communicate with all the lower-level stuff that actually does the work.

The newest "traditional" cable boxes (eg. from Samsung, Motorola, Cisco, Pace, et al.) all support OCAP, and Navigator is an OCAP application suite. So Navigator can run on any OCAP box on any OCAP headend, no matter who supplied the headend or the box. In fact, all of the newest cable boxes support the entire Tru2way stack, and if they wanted to, the box manufacturers could put Tru2way branding on them and sell them at retail.

TiVo S4 will reportedly be a Tru2way device. Not the first, since there are a handful of Tru2way TV sets already available at retail in very limited areas of the country. But TiVo S4 will likely be the first third-party tru2way cable box.

EXCELLENT post, very informative and SHOULD be a sticky... except I don't think one can do that inside a forum!

I'm still curious about 699 & 700... oh, and I could swear I read OCAP does not run in MDN??? It is said it's Java and MDN is supposed to be all coded in one of the C variants... unless it has a JVM??

I think ultimately you may have to swap out your DVR for a new one.

Seeing as how one of our regulars, jcalabia, has successfully swapped the internal 3090 drive for a 320, that might be an even better idea. AND we have at least one 320 from TWC that an avs'er has managed to get, things MIGHT be looking slightly better.

Of course, if it records an hour show in 15 segments, who the frak cares!

looks like Investigation Discovery-HD & Lifetime-HD wont be coming on wednesday.
at least we are still getting 5 other HD channels.

http://www.timewarnercable.com/nynj/learn/cable/aug19changes.html

Long as they don't frak up TCM HD.

And what's up with BBC-A HD??

Do you know if the film you watched was broadcast in its original aspect ratio?.

Speaking of which, I broke every bone in my body last night falling out of my chair... I was spinning channels and came across Titanic in HD AND OAR... then noticed it was... TNT!!!

What Da Frak?

And why are you watching channel 10? Why not watch on 710? Who cares if SD is skipping? ;)

I got a 8300HD in the living room and a 3100 in the bedroom connected to the 24" LCD of my desktop computer. If you can get the 3100 to get channel 710 I won't care about the skipping on channel 10 :-))

EXCELLENT post, very informative and SHOULD be a sticky... except I don't think one can do that inside a forum!

I'm still curious about 699 & 700... oh, and I could swear I read OCAP does not run in MDN??? It is said it's Java and MDN is supposed to be all coded in one of the C variants... unless it has a JVM??
There are actually two versions of "Navigator", Mystro Digital Navigator (MDN) and OCAP Digital Navigator (ODN). Both are developed in parallel by TWC and perform roughly the same functions, it's just that MDN runs on legacy non-OCAP boxes (8300HD) and ODN runs on OCAP boxes (8300HDC, Samsung, etc.)

OCAP is a Java-based platform, and ODN is a Java application suite. I don't know what MDN runs on.

I believe (not entirely sure on this) that TWC is transitioning over to ODN as its sole UI, at the expense of MDN. So 699 & 700 may have been built with ODN in mind, and TWC is using it as a motivator to get people to switch to OCAP-capable boxes running ODN. Why? Long-term efficiency and flexibility; as mentioned, OCAP headends will support any vendor's OCAP cable box, so once TWC gets everything on OCAP, it'll be able to buy cable boxes from anyone and pay less for them as a result. With the legacy system, Cisco headends could only work with Cisco cable boxes and vice versa, so TWC was stuck buying boxes from a single vendor.

Much of the wrangling over Tru2way was designed to provide the cable companies with this kind of flexibility, while everyone else--suppliers, third-party manufacturers AND customers--is stuck toeing the cable company line. This is why I'm not a fan of Tru2way as it stands now. But we're stuck with it.

Any one know about waiting list for samsung 3090 at 23st. some one posted about it I never saw anything about a list before. Has any one know any thing about this??.It was in the 3090/3270 forum.

Do you know if the film you watched was broadcast in its original aspect ratio? According to IMDB that would be 2.35:1 for Knowing, so it should have been letterboxed. Just wondering how they do this for the HD PPV films, since my understanding is that they do preserve original aspect ratio for the SD PPV movies.

Fairly certain the movie filled the entire screen, so it wasn't 2.35:1.

My transition went relatively smoothly, except any recording from pre-March became Unknown XX so it was annoying (I have a 1TB external drive and I like to save some movies)

However, one thing has been really annoying, for some reason some recording are ending prematurely. On the DVR list, it does not show that the recording was interrupted in the middle, but when I play it, the yellow indicator bar ends in the middle of the show (usually about 15-20 minutes in) and the recording ends when it reaches that point!

I thought it may be that I am close to capacity on my DVR, so I cleaned it up and is now 43% and it still occurs. This is terrible for crime shows. I was watching monk and it died just as he is about to solve the case....

anyone knows if this is a bad box or is there a way to fix it?

Just got back into town and wanted to watch my recording of Psych. Well it was only 11 minutes long. I did not sked the 10pm recording, I had set it to record the 1am rebroadcast.This has happened to me before, and usually happens on troublesome channels: 703, 705 and 716.
I have the 8300hdc box.

Are there any TWC Tivo users who subscribe to premium channels like HBO? If so, is there any problem getting all the different permutations of the channel like HBO2, HBO Family, HBO Comedy, etc? I'm specifically interested in the HD channels. I read a post elsewhere by someone complaining that the current Cablecards have a limit to how many premium channels they can receive which would be a major minus for me. I'd probably return my Tivo. I don't care about not having access to on demand channels but I do want all the premium channels.

Any personal experience you can relate would be appreciated.

Fairly certain the movie filled the entire screen, so it wasn't 2.35:1.
Thanks, hmm, kinda disappointing. I may need to just stick with upconverted DVDs or iTunes HD movies, since those seem to be the only surefire way to see movies in OAR at high quality.

Are there any TWC Tivo users who subscribe to premium channels like HBO? If so, is there any problem getting all the different permutations of the channel like HBO2, HBO Family, HBO Comedy, etc? I'm specifically interested in the HD channels. I read a post elsewhere by someone complaining that the current Cablecards have a limit to how many premium channels they can receive which would be a major minus for me. I'd probably return my Tivo. I don't care about not having access to on demand channels but I do want all the premium channels.

Any personal experience you can relate would be appreciated.Peter,

I have two TiVo HDs and subscribe to HBO and Showtime. I receive and have recorded a number of movies from the various HBO channels and also from the several Showtime channels, all in HD. As far as I know, all channels that you subscribe to will be available on the TiVo.

Cynthia

Peter,

I have two TiVo HDs and subscribe to HBO and Showtime. I receive and have recorded a number of movies from the various HBO channels and also from the several Showtime channels, all in HD. As far as I know, all channels that you subscribe to will be available on the TiVo.

Cynthia

Cynthia, great, thanks for the answer. I thought it sounded kind of odd. Probably the guy who posted the complaint - not on this site - was repeating a line his provider fed him.

Oh boy, I think I'm getting 'gatored! BUT what I am seeing I haven't heard about (unless I missed it). Flipped it on to see what was up... but no "on light." Took about 10-15 seconds, but I get a "this box is not authorized, call your cable company" with the general TWC phone number.

Could this be the start of the process? Just hope the box isn't somehow borked...

Everything looks like it went smooth, took just around 10 to 15 minutes.

Just got Navigated myself it took about 10 minutes- I don't think I'm going to like this but we will see! all my Odd Couple Rec are still here :)

Whew, scary sounding message, but now I see I have been 'gatored. Looks like recordings survived and a real quick glance at series recordings somehow seem to have carried shows that weren't scheduled. SD channels were squeezed, very odd. They were set to 16 X 9, so squeezing is weird. Set SD channels back to 4 x 3 and NOW they are correct.

More tomorrow!

Will play more tonight when I usually flip on the a/c, no sense doing that now!

Thanks, hmm, kinda disappointing. I may need to just stick with upconverted DVDs or iTunes HD movies, since those seem to be the only surefire way to see movies in OAR at high quality.
What about Blu-Ray?

Happy for you riverside looks like time warner ny still is working during the heat ... lol ! I was beginning to wonder !!!!!! Please get us some pics dude !! :cool:

Happy for you riverside looks like time warner ny still is working during the heat ... lol ! I was beginning to wonder !!!!!! Please get us some pics dude !! :cool:

Yea,

Pics of Gators are cool!!!! Sucks that Abyss STILL doesn't have a Gator! But I hope you will get one soon!!!!

That's cool you got one, Riverside!

Jack

tHANKS SATCH !!!...you'll be the first to know when i do indeed get it ....i'll have the wife post some pics with the digital camera ... Then i can put all the " Mystrofication " behind me ....lol !:D

I'm having a problem with the new Navigator software and a Scientific Atlanta 8300HD box. The box is hooked up to a 720p Panasonic Plasma. When I turned it on this morning, I noticed the box had been upgraded.

Things didn't look properly, so I changed the resolution to 1080i, like I normally do. The picture has disappeared completely. I have tried booting up a few times to no avail. I am only able to hear the sound.

Is there any way that I could change the resolution through the front panel of the cable box?

here's a link might help .....http://www.avsforum.com/avs-vb/archive/index.php/t-883444.html

I'm having a problem with the new Navigator software and a Scientific Atlanta 8300HD box. The box is hooked up to a 720p Panasonic Plasma. When I turned it on this morning, I noticed the box had been upgraded.

Things didn't look properly, so I changed the resolution to 1080i, like I normally do. The picture has disappeared completely. I have tried booting up a few times to no avail. I am only able to hear the sound.

Is there any way that I could change the resolution through the front panel of the cable box?

the 'easiest' way is to hook up your box to your tv using a SD cable (coax/composite/svideo)

That is odd... I also have a Panny plasma (4 years old, so its 720p) and didn't have any problems like that - I output both 720p and 1080i over component cables. (I didn't try HDMI when i still had my 8300HD box 2 weeks ago after the upgrade - beforehand I had to switch away from HDMI because the box became stuck on 1080i only when an HDMI cable was plugged in)

Thanks for the suggestion. I was able to fix it by using component cable to change the resolution. The cable box was stuck on 480i.

I went down to 23st and got the Samsung 3090 and it was not the 320 Hdd. I was told they do not have them.Was told that they were going to have them. who know if and when they will have them???

I first encountered Navigator two years ago this month when I purchased a plasma tv and picked up an 8300HDC. For six months and three service calls I suffered through unwatchable pixelation and sound dropouts, until the third tech gave me a Passport 8300HD. That box always worked perfectly until the last couple of months when the Apricorn drive I had attached failed to record most shows. Sigh.

So this morning I was "upgraded" (I live in roughly the same neighborhood as Riverside Guy) and so far Navigator works much better than it did in 2007. My biggest complaint is the lack of keyword search because I watch a lot of old movies and keywording the name of an actor, actress or director, all of whom were included in the Passport guide, picked up all films regardless of channel.

It would seem that even if Navigator included keyword search it wouldn't do me much good because the movie info is so incomplete.

If the guide info is still licensed from TV Guide then why can't Navigator include all the information that Passport did?

Well, looks like Hell's Kitchen is recording in 10 parts again!

Got 'gatored today while at work. 113th St. and 7th Avenue (near CPW). All my saved recordings survived the switch and, even though it's not as cool and intuitive as Passport, I can live with the changes. The HD fill-in counter is a Godsend to keep track of my recording. :)

It's now August 19...

Expect the updates sometime in the next few hours...


EDIT: and the changes have begun (at least on the analog side - TBS moved to 8 just now)

Fox News, Fox Business News, and Bio HD are all out right now (those are caught up in the analog channal swaps)

Yay! Riverside_Guy FINALLY got 'gatored.

Staying up for a first sighting of TCM HD, but I won't wait long!

I already miss the ability to manually tune..... :(

Staying up for a first sighting of TCM HD, but I won't wait long!

I don't recommend waiting.... the new channels may not show up in the Guide until the morning

I don't recommend waiting.... the new channels may not show up in the Guide until the morning
Good advice. . .

TCM HD is one of the big ones, though. I have a feeling it will be heavy in my rotation.

BTW, CNN International on CH. 133 has been a stuttering mess for a while now. I hope TWC will fix it soon.

BTW, CNN International on CH. 133 has been a stuttering mess for a while now. I hope TWC will fix it soon.

I just tuned in for a few minutes - no problems here

I just tuned in for a few minutes - no problems here

Hmm, it comes in fits and starts. Maybe it's just in my node. . .

BTW, CNN International on CH. 133 has been a stuttering mess for a while now. I hope TWC will fix it soon.

You woulda saw me complain the minute there was a problem. My favorite SD channel and hopefully some day in 2010 or 2011 they will make the move to HD.

Fox News, Fox Business, and Bio HD are back as of 3am on their new QAM

Posted this in Navigator thread. However, as so much of NYC is getting their 'Gators' I wanted to share this story with you:

Everyone!

If you are having Navigator problems, Digital Phone problems, Road Runner problems. Navigator box is rebooting too much, picture freezes or blips out from time to time, you keep losing your Internet connection. If any of these things are happening to you, or a combination of them, CALL TIME WARNER AND REQUEST THAT AN IN-HOUSE TECHNICIAN (NOT AN INDEPENDENT CONTRACTOR) be sent to your home to check the signal strength line and replace the line if necessary. Have them check inside wiring too!

Our TWC Digital Phone was dropping calls and our Navigator box was rebooting several times a week, and our Internet Connection would sometimes drop off. We called specifically for the phone drop off problem, and a great tech found out that the fiber-optic cable from our drop-pole was sending out a signal coming into our house that was too strong! He replaced the fiber optic cable and also had another tech come out to adjust the proper voltage on the line and...........WOW!

EVERYTHING is better!!!! My Internet is much more reliable, my Navigator box seems to be faster, (no reboots for several days!) and the Digital Phone is clearer than before! So before they just come out clueless and replace your box, like that's gonna solve the world's problems, or have them do stuff to your computer or phone, or whatever, do what I did. Say you want your fiber optic line and signals checked by an in-house tech, and if necessarily the lines replaced.

Signal strength is critical to system performance. I just had to share that with all of you! If you are living in dwellings with lines that are 10, 20, 30 years old and are having problems, get TWC to check out the signal strength on them. (Inside the home and on the drop-pole.) Good lines and signals mean the potential for a better signal with everything you have!

Jack

Well 4 of 5 HD channels are brodcasting. Big Ten HD on Demand has the call cs screen. I wonder how long before someone knows that Big Ten HDoD is also avaible to the HDxtra people.

I'm having a problem with the new Navigator software and a Scientific Atlanta 8300HD box. The box is hooked up to a 720p Panasonic Plasma. When I turned it on this morning, I noticed the box had been upgraded.

Things didn't look properly, so I changed the resolution to 1080i, like I normally do. The picture has disappeared completely. I have tried booting up a few times to no avail. I am only able to hear the sound.

Is there any way that I could change the resolution through the front panel of the cable box?
Got Navigator/Mystro downloaded recently for my 8300HD and tinkered a bit before resetting to 1080i-only output (via YPbPr). The options/resolution routine (press SETTINGS or A button and scroll horizontally) asks you to verify whether images are clear after selecting 480i, 480p, 720p or 1080i. With my 1080p plasma, all four showed clear images.

But managed to set it to 1080i-only by selecting NO (not clear) for 480i, 480p, 720p but YES for 1080i. That left a white dot next to 1080i but nothing for the other three formats. (Using YPbPr, BTW, because it delivers ~1424 lines of effective resolution from a DVRed HDNet test pattern versus only ~1335 lines with a high-end 9' HDMI cable.) -- John
********
PS -- For international movie fans, noticed there are quite a few SD freebies (on-demand channels 500 or 1008), with no price listed. Looks like all the HD movies on demand carry a charge.

Well, looks like Hell's Kitchen is recording in 10 parts again!


yup same problem i started recording it and about 15 in i starting watching it from the start and it must of stopped recording 2 times..

Got 'gatored today while at work. 113th St. and 7th Avenue (near CPW). All my saved recordings survived the switch and, even though it's not as cool and intuitive as Passport, I can live with the changes. The HD fill-in counter is a Godsend to keep track of my recording. :)

Ah, a HOTP guy who lives right near! Things I like are few, things I don't like are legion!

OMG........BBCHD check it out channel 685!

OMG........BBCHD check it out channel 685!
we got hsn-hd as well. guess those replaced the other 2 we were going to get.

OMG........BBCHD check it out channel 685!
I didn't believe it, since I am at work, until I saw it in their channel lineup on twcnyc.com. What a pleasant surprise!

BBCHD is a nice surprise.

Lemme tell you, it's a damn good thing I had a very minimal amount of recorded stuff, just the 6 Torchwoods and 3 Being Humans... all SD, taking up 12% (a very small good thing about MDN). I say that because there were far more "scheduled to be recorded" than I had ever seen before. Putzed around and here's just one example... I had about half a dozen Weeds in the schedule... all for the last one I saw Monday. All seemed to have been tagged "new." When I was finally able to see all in the schedule, only SOME of those "new" shows were scheduled for recordings and at some point they finally did drop the "new" designation.

This means I will probably have to watch the scheduled shows like a hawk. I spent a ton of time deleting these duplicates... and some actually came back AFTER they were deleted.

2 things got recorded last night, looks like they are both in one segment. Whew.

I did have some issues that I eventually solved. At first I was getting SD in, get this, squeezed horizontally format! It looked like I had to set the AR to 4:3 to solve this. But I kept plugging away and found it was all about the interaction between my TV and the box. I eventually got it sported correctly so the STB is set to 16:9 and I get proper ARs for HD and SD. It probably was because I had an unusual set up to get black pillars instead of the light gray ones... no need any more.

I always had multiple resolutions set and that stayed the same. I actually then went and chose "Auto-Select" and got back what I started with, 720p & 1080i. Odd, no 480 with a dot. I'm going to need time to figure this out, it seems to say an SD channel is 720p. I do NOT have the issue some have with such a setting, channel changes seem to be quick.

996 bring up a 6 page summary of info, the MDN version seems to only be on page 6. Extended seems only to be available with the "press select until mail icon lights, press and hold down arrow." BUT it overlays the data on the picture you are watching. Means a LOT can't be seen. Figured out that if I go to 996, then go into extended, I get a white text on black background. Oh and get this... there is three levels of brightness (useless feature) by hitting select!

As for trick play, FF x3 seems to be the same speed I used to use... even if Passport had one faster. Couldn't find the 10 minute skip key... what was it? I DO like the slo-mo by hitting the play key.

Another thing that pisses me off... I was watching something and it was set to record something on another channel. I paused the "live" broadcast to go get something to drink. When I came back, it had switched to the show that was recording, killing the first several minutes of what I had paused. NEVER happened in passport. Do not like that.

Not happy that al the functionality I had with the 2 buffers in Passport are no longer... it seems it's there to pause live and for ONLY that purpose.

Not much happy with PIP either. The channel changing buttons are not only uber slow, but one can't seem to hold and go fast. The PIP window is only one size and halfway between the older 2 sizes, BUT the damn thing is not quite but close to the center of the picture. Like it's placed with a 4:3 frame AND not even at it's edge.

I seemed to get series listings for shows that do not have any current broadcasts, contrary to what I had heard.

Odd one, I saw that my series schedules for BBC shows list 811 as the channel. When I watched a recorded show, it said it had come from 811. Curious ab out this... could it be 811 is the digital channel and 106 the analog?

Last thing I remember as my brain starts to boil over, the little "HDTV" light on the box is way, way wrong. It lights on a SD channel and goes off on a channel doing actual HD. BUT not consistently wrong, some times wrong, some times correct. Not much matter as I almost never use or depend on it.

FWIW, TCM HD is on the air up here, I'm happy about that at least.

Overall snappiness seems to be very much on a par w/Passport.

Like I had planned, I'll live with this for a while. Getting a 320G Samsung or doing a drive swap sure seems like a very good move to make... although I'd also have to re-do all series from scratch. Based on what folks are saying about getting the 320 from TWC, it SEEMS like that may be the norm going forward (I hope).

Oh before I forget, TNT was glitching like crazy last night, just like on Passport. I'm curious what other channels are on the same QAM as 703?

Oh before I forget, TNT was glitching like crazy last night, just like on Passport. I'm curious what other channels are on the same QAM as 703?

HBO and Universal HD (QAM 693)

A number of channels were glitching last night for me (between 9:30 and 10:30)

OMG........BBCHD check it out channel 685!

WOW times a squzillion time! Don't think they announced it, but I am VERY happy for it.

I have all the Torchwoods in SD on the HDD. I watched the first show that was more about the evolution than the Children series. Watched in zoomed mode... was surprised because the PQ seemed DAMN good. Also have all eps except the first of Being Human, again in SD. Can't decide if I want to delete them all in favor of some future date when I can get the real HD versions or not...

That being said, I just don't think there's any other HD that I really pine for... ah, yes, Sundance, but ONLY if they do NOT do what IFC does... I am still; upset over IFC and if I ran TWC, I'd call them and tell them I was dropping them if they didn't ditch their non-linear stretch!

HBO and Universal HD (QAM 693)

A number of channels were glitching last night for me (between 9:30 and 10:30)

Thanls Berk... that seems to kill a theory I have about QAMs... I have long had issues with 716, 717, 718, both with glitching AND at least three times in the past 6 months, I get the gray screen from 10 to 60 minutes that always affects all three channels.

We're the first in the entire country on ANY television provider to get BBC America HD

(and it was not announced)

TWC NYC

111 HD channels (+6 announced but postponed)

350 PPV-HD
411 TEAM HD
445/791 GAME-HD
461 NBATVHD******** Postponed to a later date
465 Tennis Channel HD
467 CBS College Sports HD
468 NHL Network HD
471 Big Ten HD On Demand
472 Big Ten Network HD
480 Outdoor Channel HD
481 Versus HD
482 Golf HD
651 HBO HD
652 HBO2 HD
653 HBO Family HD
654 HBO Comedy HD
655 HBO Signature HD
656 HBO Zone HD
657 HBO Latino HD
658 CineMax HD
659 MoreMax HD
660 ActionMAX HD
661 ThrillerMAX HD
662 WMAX HD
663 @MAX HD
664 5StarMAX HD
665 OuterMAX HD
666 Showtime HD
667 Showtime 2 HD
668 ShowCase HD
669 Showtime Extreme HD
674 TMC HD
675 TMCxtra HD
676 Starz HD
677 Starz Edge HD
678 Starz Kids & Family HD
681 Starz Comedy HD
682 Encore HD
684 Chiller HD******** Postponed to a later date
685 BBC America HD
686 Crime and Investigation HD
687 Live Well HD (WABC 7.2)
689 Style HD
691 Fuse HD
692 G4 HD
699 Showcase On Demand HD
700 Movies On Demand HD
701 NY1 HD
702 WCBS (CBS) HD
703 TNT HD
704 WNBC (NBC) HD
705 WNYW (FOX) HD
706 Nickelodeon HD******** Postponed to a later date
707 WABC (ABC) HD
708 TBS HD
709 WWOR (My Network TV) HD
710 FX HD
711 WPIX (The CW) HD
713 WNET (PBS) HD
714 MSNBC HD
715 CNBC HD
716 USA HD
717 Syfy HD
718 Bravo HD
720 Palladia HD
723 Investigation Discovery HD******** Postponed to a later date
724 E! HD
726 SNY HD
727 MSG HD
728 ESPN HD
729 ESPN2 HD
731 WPXN (iON) HD
733 QVC HD
734 Universal HD
736 Spike HD******** Postponed to a later date
738 ABC Family HD
739 HSN HD
740 History Channel HD
743 Fox Business News HD
744 Fox News HD
746 A&E HD
747 WNJU (Telemundo) HD
748 MSG+ HD
749 Disney HD
750 Food Network HD
752 The Learning Channel HD
753 YES HD
754 AMC HD
758 Headline News HD
759 WE HD
760 Disney XD HD
761 Cartoon Network HD
762 Lifetime HD********Postponed (again) to a later date
763 Biography HD
764 HGTV HD
765 National Geographic HD
766 Discovery HD
767 HD Theater
768 Planet Green HD
772 Weather Channel HD
774 Speed HD
775 Science Channel HD
778 CNN HD
780 Lifetime Movie Network HD
781 IFC HD
782 TCM HD
783 MLB Network HD
784 Hallmark Movie Channel HD
786 Animal Planet HD
787 MavTV HD
788 Travel Channel HD
790 TV One HD
792 ESPNews HD
793 ESPNU HD
794 Smithsonian HD On Demand
795 Smithsonian HD
796 MGM HD

Well 4 of 5 HD channels are brodcasting. Big Ten HD on Demand has the call cs screen. I wonder how long before someone knows that Big Ten HDoD is also avaible to the HDxtra people.

I have the HDxtra package and I am receiving the call cs screen on channel 471 as well. I called TWC and the csr told me this is not available on navigatored SA 8300HD boxes and that I will have to upgrade to a newer DVR like the Samsung 3090 to receive it?? Also the "start over" problem that I have supposedly was sent to their IT dept for a solution. What gives here?

I have the HDxtra package and I am receiving the call cs screen on channel 471 as well. I called TWC and the csr told me this is not available on navigatored SA 8300HD boxes and that I will have to upgrade to a newer DVR like the Samsung 3090 to receive it??

They're clueless

(When they added NHL Network a little while back, it was not available for many for a week or so - so this has happened before)

Odd - in the analog lineup - ch 4 is gone (now just a black screen....)

Also, from the changes announced last month - they did not shift QVC to ch 60 (HSN is still there, even though they were supposed to remove it a very long time ago)

Oh, FWIW I got the phone call notice on my screen last night.

When I got the TWC phone last fall, they kept saying one could access a call log on their website. For several months I tried but it always was blank. Now I see an incoming call log on the TV which is cool. Maybe the website now works??? Anyone?

there were far more "scheduled to be recorded" than I had ever seen before. Putzed around and here's just one example... I had about half a dozen Weeds in the schedule... all for the last one I saw Monday. All seemed to have been tagged "new." When I was finally able to see all in the schedule, only SOME of those "new" shows were scheduled for recordings and at some point they finally did drop the "new" designation.
Yes this does seem like a major bug in Navigator and I've been seeing the same thing. Best way to get around it -- cancel the recurring recording and reschedule it for the actual NEW showing and tell it to record ONLY AT THE TIME you've selected. That gets rid of *nearly* all duplicate NEW recordings. Doesn't work 100%, but helps a lot.



Another thing that pisses me off... I was watching something and it was set to record something on another channel. I paused the "live" broadcast to go get something to drink. When I came back, it had switched to the show that was recording, killing the first several minutes of what I had paused. NEVER happened in passport. Do not like that.
Yes, I've noticed that Navigator doesn't do as good of a job of warning you when it's going to change channels to record something.

Not happy that al the functionality I had with the 2 buffers in Passport are no longer... it seems it's there to pause live and for ONLY that purpose.
Actually, I've found one thing that Navigator does in relation to the buffers that I do like a lot -- I noticed that if you're watching something and don't have the PIP up and aren't recording anything and change the channel, it will actually put the channel you WERE watching on the 2nd buffer. This has (and will) save my butt from the occasional "whoops -- I was watching something and accidentally brushed the remote, changing the channel"! Check it out the next time you mistakenly change the channel from something you were watching that was buffered but not quite live!

I seemed to get series listings for shows that do not have any current broadcasts, contrary to what I had heard.
Same here. Though it did mistakenly think I wanted to tape every showing of the movie "Big" instead of the show "Big Love" (which is not current). Ha! Can't correct it until Big Love comes back into season though. :-)

Odd one, I saw that my series schedules for BBC shows list 811 as the channel. When I watched a recorded show, it said it had come from 811. Curious ab out this... could it be 811 is the digital channel and 106 the analog?
Nope, I think the 800s are the "international" tier. But 106 and 811 share the same QAM so it's just a mapping. You can record from or watch either.


Like I had planned, I'll live with this for a while. Getting a 320G Samsung or doing a drive swap sure seems like a very good move to make... although I'd also have to re-do all series from scratch. Based on what folks are saying about getting the 320 from TWC, it SEEMS like that may be the norm going forward (I hope).
Or get an external E-Sata! Works (for now) flawlessly!!!

WOW times a squzillion time! Don't think they announced it, but I am VERY happy for it.
That is HUGE NEWS! Awesome. Now the only thing I wonder is why TWC doesn't carry the BBC International News channel (or whatever it's called). I've seen it when traveling, in hotels, etc., and noticed it's part of the FIOS package. Clearly they're on good terms with BBC-America.

That being said, I just don't think there's any other HD that I really pine for...
Well, other than the hugely lamented HDNets which were removed from our cold dead hands ;), I still wish we had Comedy Central HD. Not that they have a TON of HD content on there, but we've got MANY "HD" channels that don't have a ton (or any?) HD content on them.

Well it seems that Headline News HD is a waste of bandwith, nothing in HD on the station...like NY1

Also, I am getting a black screen on HSN HD

What's the latest on NFL network? Are we ever going to get it? There is also something called NFL Redzone coming out

http://www.engadgethd.com/2009/08/16/nfls-new-redzone-channel-wont-be-seen-by-most/

That is HUGE NEWS! Awesome. Now the only thing I wonder is why TWC doesn't carry the BBC International News channel (or whatever it's called). I've seen it when traveling, in hotels, etc., and noticed it's part of the FIOS package. Clearly they're on good terms with BBC-America.

IF I remember correctly, I think BBC America HD is distributed by Discovery Communications. If this is true, then maybe Discovery decided to swap ID for BBC-A or TWC asked for it at the last moment.

As for BBC World News, I too would like to see them. I think Cablevision also has the channel. I wouldn't mine adding BBC World News & Al J-E to TWC to complement CCTV, Russia Today, and CNNi.

IF I remember correctly, I think BBC America HD is distributed by Discovery Communications. If this is true, then maybe Discovery decided to swap ID for BBC-A or TWC asked for it at the last moment.

Yes, BBC-America is distributed by Discovery...

That makes sense...

Does anyone know if ID is in HD? Maybe we can start to understand how BBC-A HD got to our system first until either BBC-A or Discovery releases some kind of statement.

Does anyone know if ID is in HD? Maybe we can start to understand how BBC-A HD got to our system first until either BBC-A or Discovery releases some kind of statement.

Seems we were supposed to be the first to get it.

We're the first in the entire country on ANY television provider to get BBC America HD

(and it was not announced)

From Fredfa's "Hot Off The Press" thread at the 'HDTV Programming' page:

HDTV Notes
BBC America HD Launches in NYC on TWC
By Kent Gibbons, Multichannel News - August 19th, 2009

BBC America says it has signed a Time Warner Cable distribution pact, with New York City the first region adding the channel. It goes on the system today, on channel 685. More details to come but wanted to get the news out to hopefully calm the legions of fans disappointed when the channel went unseen during the July launch week which featured such sci-fi HD treats as Torchwood: Children of Earth and Doctor Who: Planet of the Dead. The launch is a late addition to the raft of upcoming Big Apple lineup changes we reported on last month. They take effect today.

The channel launch date announcement came only about seven weeks before the planned launch, so it’s been a logistical challenge for the folks at BBC America to line up launches. The short window was at least partly a factor of dealing with the U.K. schedulers on shows such as Torchwood. But New York City is a good place to start.

http://www.multichannel.com/blog/My_Turn/21269-BBC_America_HD_Launches_in_NYC_on_TWC.php

Yes this does seem like a major bug in Navigator and I've been seeing the same thing. Best way to get around it -- cancel the recurring recording and reschedule it for the actual NEW showing and tell it to record ONLY AT THE TIME you've selected. That gets rid of *nearly* all duplicate NEW recordings. Doesn't work 100%, but helps a lot.

Seems like a major bug to me as it COULD lead to folks having previously recorded stuff deleted. But, it didn't have ALL the ones marked New on the scheduled list, so I thought it MAY be an anomaly... but given what you say, looks like something I'll have to deal with.

I think that is one of the options for series recordings, my guess is it has only the original time when it was first set up.

Yes, I've noticed that Navigator doesn't do as good of a job of warning you when it's going to change channels to record something.

Actually, Passport did have a bug... a cancelled show that also was a series COIULD start recording and be switched to if another recording was going on.


Actually, I've found one thing that Navigator does in relation to the buffers that I do like a lot -- I noticed that if you're watching something and don't have the PIP up and aren't recording anything and change the channel, it will actually put the channel you WERE watching on the 2nd buffer. This has (and will) save my butt from the occasional "whoops -- I was watching something and accidentally brushed the remote, changing the channel"! Check it out the next time you mistakenly change the channel from something you were watching that was buffered but not quite live!

Actually, I think I noticed that last night. I like and dislike the no buffering when off... on one hand I don't have to fuss for 15-20 seconds as I fall asleep setting non-buffering channels, but all the other things I DID use frequently annoy me.

Same here. Though it did mistakenly think I wanted to tape every showing of the movie "Big" instead of the show "Big Love" (which is not current). Ha! Can't correct it until Big Love comes back into season though. :-)


Nope, I think the 800s are the "international" tier. But 106 and 811 share the same QAM so it's just a mapping. You can record from or watch either.

I had to check becaause I had this impression that 800 and up with Spanish versions... which I guess is more for the 900s.

Or get an external E-Sata! Works (for now) flawlessly!!!

It's looking like maybe the TNT glitching may be more hardware than software, so it's likely in the next month or so I may go for the 3090.

Seems we were supposed to be the first to get it.

Being the size of market we are, I'm surprised so many times we seems to be closer to last than first.

BBC-A HD seems to be real OAR, I just flipped on the set to double check something and saw it had a image with HD looking resolution BUT had very thin side pillars. I remember a post saying they used a somewhat non-standard HD resolution of 1440 wide.

Seems like a major bug to me as it COULD lead to folks having previously recorded stuff deleted. But, it didn't have ALL the ones marked New on the scheduled list, so I thought it MAY be an anomaly... but given what you say, looks like something I'll have to deal with.

I think that is one of the options for series recordings, my guess is it has only the original time when it was first set up.

Yeah, this is a pretty well documented bug at this point. Really a bug with the guide which, if you look closely, OFTEN marks shows as "NEW" which are not. So it's not really your series recording which is messed up, but the guide. And I noticed that Series recordings that transferred over from Passport didn't necessarily come over with their settings 100% correct. Stuff that I had set to record a particular-timed setting in Passport didn't necessarily come over with the same time-slot setting to Navigator.

I have dealt with this problem pretty swiftly by telling to to only record NEW episodes of the 11pm showing of The Daily Show, for example. (The 11pm showing was marked as new, as was the 1AM showing AND the mid-afternoon showing and all were getting scheduled to record). Same thing happened with all of the HBO shows I had scheduled (True Blood, Entourage, Hung) and the Showtime shows (Weeds, Nurse Jackie) because they show over and over again, all marked as "NEW". Now the only time I get duplications is when they show in the same time slot as the initial showing. An annoying work-around for sure, but it suffices for now.

Being the size of market we are, I'm surprised so many times we seems to be closer to last than first.

BBC-A HD seems to be real OAR, I just flipped on the set to double check something and saw it had a image with HD looking resolution BUT had very thin side pillars. I remember a post saying they used a somewhat non-standard HD resolution of 1440 wide.

British TV has always had a slightly different aspect ratio than American. Any British SD TV shows which don't have some sort of black bars on them have been stretched/cropped very slightly. Doesn't surprise me that their widescreen ratios are a bit off too. Glad that they are using pillars instead of slightly stretching/cropping the picture that I would normally expect a broadcaster to do.

Yeah, this is a pretty well documented bug at this point. Really a bug with the guide which, if you look closely, OFTEN marks shows as "NEW" which are not. So it's not really your series recording which is messed up, but the guide. And I noticed that Series recordings that transferred over from Passport didn't necessarily come over with their settings 100% correct. Stuff that I had set to record a particular-timed setting in Passport didn't necessarily come over with the same time-slot setting to Navigator.

I have dealt with this problem pretty swiftly by telling to to only record NEW episodes of the 11pm showing of The Daily Show, for example. (The 11pm showing was marked as new, as was the 1AM showing AND the mid-afternoon showing and all were getting scheduled to record). Same thing happened with all of the HBO shows I had scheduled (True Blood, Entourage, Hung) and the Showtime shows (Weeds, Nurse Jackie) because they show over and over again, all marked as "NEW". Now the only time I get duplications is when they show in the same time slot as the initial showing. An annoying work-around for sure, but it suffices for now.

Ya know what? I think this was done on purpose and isn't a bug.

Very often (especially Sunday nights) i can have 3 shows that air at the same time, and I'd like to regularly record the later showing of one of them (for example - True Blood at 11:30pm instead of 9pm)

The only problem is that we should also be able to select the day to record (or daily/weekdays/etc) - which we were able to do on Passport)

Although so far i haven't encountered a show that airs at the same time on the same channel on different days (Entourage does air at the same time on another day, but on another HBO)

Does anyone know of a website that will allow me to set up keyword agents that will email me when an appropriate show is scheduled? I want to replicate the Passport keyword series I lost with Navigator. Thank you.

Yeah, this is a pretty well documented bug at this point. Really a bug with the guide which, if you look closely, OFTEN marks shows as "NEW" which are not. So it's not really your series recording which is messed up, but the guide. And I noticed that Series recordings that transferred over from Passport didn't necessarily come over with their settings 100% correct. Stuff that I had set to record a particular-timed setting in Passport didn't necessarily come over with the same time-slot setting to Navigator.

I have dealt with this problem pretty swiftly by telling to to only record NEW episodes of the 11pm showing of The Daily Show, for example. (The 11pm showing was marked as new, as was the 1AM showing AND the mid-afternoon showing and all were getting scheduled to record). Same thing happened with all of the HBO shows I had scheduled (True Blood, Entourage, Hung) and the Showtime shows (Weeds, Nurse Jackie) because they show over and over again, all marked as "NEW". Now the only time I get duplications is when they show in the same time slot as the initial showing. An annoying work-around for sure, but it suffices for now.

Yes I do know the issue largely lies with crap data. BUT, this was NOT the case with Passport. It AND MDN carry the TVGuide logo, so it SHOULD be safe to assume they have a single source of data. Obviously not... and it sure a **** looks like the "Passport" data was better.

Even so, the responsibility is 100% with TWC no matter what. If thney have to, thjey should work the data over.

Ya know what? I think this was done on purpose and isn't a bug.
Well, clearly the 2nd showing of a show should not be marked as "NEW" otherwise why would I select "Record only New" as an option?

You could do what you want if you just tell it to do a series recording on the 11:30 showing and tell it to record 11:30 showings only....

Scott

Well, clearly the 2nd showing of a show should not be marked as "NEW" otherwise why would I select "Record only New" as an option?

You could do what you want if you just tell it to do a series recording on the 11:30 showing and tell it to record 11:30 showings only....

Scott

but i wouldn't want to record reruns at that time.

Yes I do know the issue largely lies with crap data. BUT, this was NOT the case with Passport. It AND MDN carry the TVGuide logo, so it SHOULD be safe to assume they have a single source of data. Obviously not... and it sure a **** looks like the "Passport" data was better.

Even so, the responsibility is 100% with TWC no matter what. If thney have to, thjey should work the data over.

Oh agree with you here -- I think it's not the guide DATA that is messed up, but the guide application that reads the data is somehow interpreting later showings of programs as "NEW".

Have you guys also noticed that the guide data for Navigator is FAR less thorough than what was in Passport? The program descriptions are a LOT shorter, and for movies they do not list all of the actors at the end of the description (instead they list at most one or 2 in parenthesis in the film description). They also do not list the film director (which Passport used to have) or the genre of the show (or film) -- i.e. "action/adventure", "comedy", etc.....And in Passport it used to tell you the exact length of the movie (i.e. 93 minutes) but now it just tells you the length of time that is blocked out for the show in the guide (so if the movie is 93 minutes and it has 2 hours blocked out in the guide, it still says it's 2 hours long). And, as I pointed out before, it doesn't tell you whether the program is flagged in the guide as being an HD show or not. Of course some channels (TNT-HD) mark all of their shows as being in Hi-Def regardless of whether they're HD or not, but some channels actually provide good data as to whether a show is in true HD or not.

Also, to add to this, for shows that transferred over from Passport and had much longer program descriptions, you'll notice that the descriptions got truncated when you got Navigatored.

All minor things, but added up, makes for a huge loss of data that we used to have access to. I almost need to keep a web browser with IMDB open next to my TV to find out more info about the movies that are available! For me, sometimes just seeing a good director listed is enough to get me to record a movie....and now I don't have access to that info in the guide....

Scott

Ya know what? I think this was done on purpose and isn't a bug.

Very often (especially Sunday nights) i can have 3 shows that air at the same time, and I'd like to regularly record the later showing of one of them (for example - True Blood at 11:30pm instead of 9pm)

The only problem is that we should also be able to select the day to record (or daily/weekdays/etc) - which we were able to do on Passport)

Although so far i haven't encountered a show that airs at the same time on the same channel on different days (Entourage does air at the same time on another day, but on another HBO)

Surprised you'd say that... it's totally a nasty bug. Intentional that they schedule 5-6 repeats of the same show? That means you'll be getting lots of deleted already recorded stuff to make room for... repeats. 5 repeats of 2 one hour shows takes up more than half the HDD.

It ain't rocket science to provide an ability to set date, time and channel for series recordings... any real software developer would think this is a minimum. Keep in mind we are all paying 11 bucks a month for this crap software.

That being said, I did see some Weeds scheduled that happened on a different channel than the original one. Like Scott suggested, maybe setting the time may help... and maybe an old Passport trick where you set up the 11:30 PM version AS the primary one. Maybe it will then lock to 11:30 and ignore 10... then again with what I have seen so far, probably not.

The bottom line is that I have to have to have a 10-20 minutes session each day to make sure it doesn't schedule so many repeats that it starts deleting shows!

I am a Bright House Orlando subscriber and keep track of this list as BH piggybacks on your deals.

We are getting NBA TV HD on Sep 5 along with WGN America Hd then.

I do not see WGN on the list and that is first channel BH systems have gotten before you guys.

Two questions:

1) I heard you were getting Sleuth HD when it launches with Chiller? This true?

2) Ay word if your getting any other Viacoms like Comedy Central and the music channels when you get Spike and Nick?

I do envy you guys on the amount of channels plus having GSN and Boomerang although there are no Viacoms besides Palladia and your still in the NFL Network bind because of the greedy NFL.

Great thread though guys.

We've seen/heard this before... in most cases it turns out ti acts like it will work, but in practice is doesn't.

huh...interesting. I'll see if I can record more HD content and push it over the 50% limit. That's how much the capacity "increased" so we'll see.

The bottom line is that I have to have to have a 10-20 minutes session each day to make sure it doesn't schedule so many repeats that it starts deleting shows!
Same here. I ALWAYS ALWAYS have to check each day to make sure it's set to record the right stuff. Hardly "set it and forget it" at this point, which is what at DVR should be.

Riverside -- the solution is to set each of your recordings to save until you delete them (and get an external drive, of course!). I've never used the "auto delete" function. When my drives are full, nothing else is going to record until I make space.

Oh agree with you here -- I think it's not the guide DATA that is messed up, but the guide application that reads the data is somehow interpreting later showings of programs as "NEW".

Have you guys also noticed that the guide data for Navigator is FAR less thorough than what was in Passport? The program descriptions are a LOT shorter, and for movies they do not list all of the actors at the end of the description (instead they list at most one or 2 in parenthesis in the film description). They also do not list the film director (which Passport used to have) or the genre of the show (or film) -- i.e. "action/adventure", "comedy", etc.....And in Passport it used to tell you the exact length of the movie (i.e. 93 minutes) but now it just tells you the length of time that is blocked out for the show in the guide (so if the movie is 93 minutes and it has 2 hours blocked out in the guide, it still says it's 2 hours long). And, as I pointed out before, it doesn't tell you whether the program is flagged in the guide as being an HD show or not. Of course some channels (TNT-HD) mark all of their shows as being in Hi-Def regardless of whether they're HD or not, but some channels actually provide good data as to whether a show is in true HD or not.

Also, to add to this, for shows that transferred over from Passport and had much longer program descriptions, you'll notice that the descriptions got truncated when you got Navigatored.

All minor things, but added up, makes for a huge loss of data that we used to have access to. I almost need to keep a web browser with IMDB open next to my TV to find out more info about the movies that are available! For me, sometimes just seeing a good director listed is enough to get me to record a movie....and now I don't have access to that info in the guide....

Scott

Yes I noticed that, but gotta say I'd rather have almost blank descriptions (for movies) than some of the other functionality bugs. Uh, how about season and episode data? I see some of the VOD HD actually have season/episode data (S1_E3) that SHOULD be part of every episodic show!

That being said, this was always a Craptigator complaint and I've read numerous times it will be fixed in time for the 2045 season.

huh...interesting. I'll see if I can record more HD content and push it over the 50% limit. That's how much the capacity "increased" so we'll see.

I think that the issue (and we don't have this on MDN) is that there is a strange "sleep" function that causes the DVR to put the drives to sleep at 3AM or something. And when it "wakes" them back up the next time you turn the DVR back on, it doesn't properly wake up the external drive.

Or at least that's how I understand it....

Surprised you'd say that... it's totally a nasty bug. Intentional that they schedule 5-6 repeats of the same show? That means you'll be getting lots of deleted already recorded stuff to make room for... repeats. 5 repeats of 2 one hour shows takes up more than half the HDD.

It ain't rocket science to provide an ability to set date, time and channel for series recordings... any real software developer would think this is a minimum. Keep in mind we are all paying 11 bucks a month for this crap software.

That being said, I did see some Weeds scheduled that happened on a different channel than the original one. Like Scott suggested, maybe setting the time may help... and maybe an old Passport trick where you set up the 11:30 PM version AS the primary one. Maybe it will then lock to 11:30 and ignore 10... then again with what I have seen so far, probably not.

The bottom line is that I have to have to have a 10-20 minutes session each day to make sure it doesn't schedule so many repeats that it starts deleting shows!

We've already established that you should be setting the time with the series recording.

1) I heard you were getting Sleuth HD when it launches with Chiller? This true?

2) Ay word if your getting any other Viacoms like Comedy Central and the music channels when you get Spike and Nick?



Pretty sure we were told we'd get them on 12/18/08. Then postponed indefinitely... don't really care except I think Scott B. wants CC...

1) I heard you were getting Sleuth HD when it launches with Chiller? This true?

2) Ay word if your getting any other Viacoms like Comedy Central and the music channels when you get Spike and Nick?



1) Chiller is basically dead (to us) - we don't even have the SD channel anymore.
Sleuth HD was announced back in December, then nothing happens. So we really don't know for sure.

2) Still no word on the Viacom channels.... kinda surprised

We've already established that you should be setting the time with the series recording.

Yes indeed I read Scott's suggestion half an hour ago! Given that Weeds was only supposed to be recorded on SHO HD and got scheduled of a secondary channel leaves me with serious doubt if this will or won't work.

And forgive me, but the burden should not be on any of our shoulders when we are paying 11 bucks/month for the service. Nor when I hear it's my responsibility to correct their frakups!

Yes indeed I read Scott's suggestion half an hour ago! Given that Weeds was only supposed to be recorded on SHO HD and got scheduled of a secondary channel leaves me with serious doubt if this will or won't work.

And forgive me, but the burden should not be on any of our shoulders when we are paying 11 bucks/month for the service. Nor when I hear it's my responsibility to correct their frakups!

I'll try again.

You are calling this issue that everything is labled NEW to be a bug

I don't believe it is a bug.

Its just not a well implemented way of being able to record a 2nd (or 3rd) airing of a show instead of the first.


Cable networks are probably purposely labeling their initial repeat airings as NEW so that people are aware that the episode is repeated throughout the week (which is very useful for the situation I described before)

Yes this does seem like a major bug in Navigator and I've been seeing the same thing. Best way to get around it -- cancel the recurring recording and reschedule it for the actual NEW showing and tell it to record ONLY AT THE TIME you've selected. That gets rid of *nearly* all duplicate NEW recordings. Doesn't work 100%, but helps a lot.


But it creates a bigger (for me) problem. If the show you're recording changes timeslots, you miss it entirely -- if you're not paying attention, maybe for multiple episodes. I'd rather delete the extra duplicates than risk missing the show entirely. Of course, most of all, I'd rather they fix the guide/navigator interaction.

-barry

Chiller is basically dead (to us) - we don't even have the SD channel anymore.
Sleuth HD was announced back in December, then nothing happens. So we really don't know for sure.

Why was Chiller dropped in your area? Was this without warning?

Jack

:mad:BBCHD is a nice surprise.

I get a message to call TWC to get this channel:( Any one else??

1) Chiller is basically dead (to us) - we don't even have the SD channel anymore.
Sleuth HD was announced back in December, then nothing happens. So we really don't know for sure.


Lifetime was another of the Dec Delay Defenders (I know, not clever) and just got redelayed. HSN also a triple D and was just added today. So it just depends. Who knows is Chiller is going HD. Also, I thought it was sleuth deleted and chiller on indef. delay.

Why was Chiller dropped in your area? Was this without warning?

Jack


Lifetime was another of the Dec Delay Defenders (I know, not clever) and just got redelayed. HSN also a triple D and was just added today. So it just depends. Who knows is Chiller is going HD. Also, I thought it was sleuth deleted and chiller on indef. delay.

sorry - i meant sleuth... not chiller... got them confused...

Tonight "Top Chef-Las Vegas" failed to record. The 3090 record log stated "the channel was unavailable". I don't get it. I was watching another program from the dvr at the time. I just checked 718 and it came up perfectly. Is this a fault of the 3090 or Navigator?

Tonight "Top Chef-Las Vegas" failed to record. The 3090 record log stated "the channel was unavailable". I don't get it. I was watching another program from the dvr at the time. I just checked 718 and it came up perfectly. Is this a fault of the 3090 or Navigator?

I have had that same problem occur occasionally. I have a 8300HDC, so it's not unique to the Samsung. Don't know if it's Navigator related, but I don't recall having that problem when I had Passport on my old 8300HD.

I have had occasional and inexplicable "failed to record" instances on my HDC. I think Navigator is still buggy as hell in basic functions.

OK - i got a new spreadhseet...

It's only accurate for the channels I can flip to... I can't check anything hidden anymore (sadly)

Plenty more room for more additions

Seeing as how one of our regulars, jcalabia, has successfully swapped the internal 3090 drive for a 320, that might be an even better idea. AND we have at least one 320 from TWC that an avs'er has managed to get, things MIGHT be looking slightly better.

Of course, if it records an hour show in 15 segments, who the frak cares!

Well, I held onto my 8300HD for as long as possible to keep passport, but now that I've been navigatored, there doesn't seem to be much point, right? My question: Is there any consensus on what TWC box to replace it with? The HDC? A Sammy?

I can pretty much request the box I want and I'm pretty sure they'll give it to me. My confidence is based on the fact that I've been suffering through dropouts and pixilation since November 08. Multiple visits and Formen have visited over the months, and all agree that its a signal problem that they just can't track down. It got so bad that TWC has been crediting me about a third of my bill for months. I like the savings, but I'd like things to work.

So if anyone can help me pick a TWC HD-DVR I'd be grateful.

...and if you are in Manhattan and having really bad, long-standing problems with PQ and dropouts, send me a PM and I'll tell you how I got some service and finally credits. I don't post often, but when I do I try to make it count.;)

Thanks!

I don't post often...

Probably because you spend every waking hour lamenting that back in 2006 you went with a 40" JVC FN97 LCD instead of a bigger-sized (47") name brand HDTV that actually does 1080p instead of "only" 1080i...;) I kid, I kid because I love. :p:rolleyes:

Now that we're fully in the new world of Navigator, is there a consensus best non-DVR box? A friend has an old box (she doesn't know which one), and she says it's unbearably slow now that it's been Navigatored.

-barry

:mad:

I get a message to call TWC to get this channel:( Any one else??

my channel is working

They're clueless

(When they added NHL Network a little while back, it was not available for many for a week or so - so this has happened before)

It took us a while in N Manhattan before we got NHL Network HD to work, which was I think 3 to 4 months. I really hope Big Ten HDoD doesn't take that long.

Well, I held onto my 8300HD for as long as possible to keep passport, but now that I've been navigatored, there doesn't seem to be much point, right? My question: Is there any consensus on what TWC box to replace it with? The HDC? A Sammy?

I can pretty much request the box I want and I'm pretty sure they'll give it to me. My confidence is based on the fact that I've been suffering through dropouts and pixilation since November 08. Multiple visits and Formen have visited over the months, and all agree that its a signal problem that they just can't track down. It got so bad that TWC has been crediting me about a third of my bill for months. I like the savings, but I'd like things to work.

So if anyone can help me pick a TWC HD-DVR I'd be grateful.

...and if you are in Manhattan and having really bad, long-standing problems with PQ and dropouts, send me a PM and I'll tell you how I got some service and finally credits. I don't post often, but when I do I try to make it count.;)

Thanks!

If this is a signal and line problem, sadly, I don't think a new box is going to do much good.

The advice that I give to people for service calls to have you line and signal strength checked and your drop pole line replaced. However, when you call, you should request an In-House Technician and not an Independent Contractor. The IHT seem to be more competent and at times really good. They should be able to replace the line-drop. (The wire that goes from your drop pole to your residence if signals are bad.) The independent contractors are CLUELESS in this area, and will probably just replace your box.

It seems to me that a newer box is not going to improve bad wiring if signals remain weak inside or outside the home. Has their been an official explanation as to what it is in Manhattan that is causing these issues? My suspicions would be old wiring in several apartment complexes that could be the source of these problems. I'll bet 80% or more of this issue is TWC related.

There's safety in numbers so if you are having problems with cable reception, just keep calling and calling to get them to check the signal strength and wiring. I think the, "It's nothing we can do" is B.S! See if there's "nothing they can do" if you tell them you are thinking of changing to another provider if your service quality does not improve.

Jack

:cool:my channel is working

Icalled TWC it is now working:cool::)And looking good. I have the Samsung 3090HD

Tonight "Top Chef-Las Vegas" failed to record. The 3090 record log stated "the channel was unavailable". I don't get it. I was watching another program from the dvr at the time. I just checked 718 and it came up perfectly. Is this a fault of the 3090 or Navigator?

716, 717, and 718 have more than once gone to gray screens for me. I've seen that "condition" last for 10 minutes to almost an hour. I think there were two incidents I've specifically seen (obviously only when I am watching something on any of those 3 channels). Berk has confirmed they all resided on the same QAM frequency.

This COULD be what happened to you.

Turns out my issue with multiple recordings of the same show over and over appears to be tied to 4 shows, 2 HBO, 2 SHO. Weeds, Nurse Jackie, Hung & Entourage. Sat down to follow Scott's suggestion to set a specific time, but that whole process took almost 40 minutes. Part of it was because I probably hit one VERY slow(as in substantially slower than Passport) part of the UIt... using the day ahead buttons to skip to the next day. Part of it was the loss of being able to quickly see all instances of a show that we had in Passport (yeah you CAN do it, but it takes a LOT longer to get to the same place)that we do not have in Craptigator. Part was due to such frak-ups as I first delete (for example) the Entourage series recording, go to it's Sunday premiere and set it as a series with 10:30 as the time. Who, now I get a ton of HBOlat ones... so I see it has done a series for both the english and spanish HBO channels. Delete the HBOLat series... oh crap, booth are now gone, so it's back to scratch.

This pathetic excuse for software should embarrass the hell out of someone at TWC. BUT, as long as their top execs pull in their million dollar bonuses, why should they give a crap. And I'll TRY to not repeat this sentiment!

Trying to be more positive, can we coax anyone to try an internal drive swap on the 3090? We seem to have had successes in CA and FLA, but given how different the same thing can be division by division, I can't contemplate this until I know for sure someone (and I discount one single post b y a non-regular who claims he did it and disappears) in NYC has done it.

Turns out my issue with multiple recordings of the same show over and over appears to be tied to 4 shows, 2 HBO, 2 SHO. Weeds, Nurse Jackie, Hung & Entourage. Sat down to follow Scott's suggestion to set a specific time, but that whole process took almost 40 minutes. Part of it was because I probably hit one VERY slow(as in substantially slower than Passport) part of the UIt... using the day ahead buttons to skip to the next day. Part of it was the loss of being able to quickly see all instances of a show that we had in Passport (yeah you CAN do it, but it takes a LOT longer to get to the same place)that we do not have in Craptigator. Part was due to such frak-ups as I first delete (for example) the Entourage series recording, go to it's Sunday premiere and set it as a series with 10:30 as the time. Who, now I get a ton of HBOlat ones... so I see it has done a series for both the english and spanish HBO channels. Delete the HBOLat series... oh crap, booth are now gone, so it's back to scratch.

This pathetic excuse for software should embarrass the hell out of someone at TWC. BUT, as long as their top execs pull in their million dollar bonuses, why should they give a crap. And I'll TRY to not repeat this sentiment!

Trying to be more positive, can we coax anyone to try an internal drive swap on the 3090? We seem to have had successes in CA and FLA, but given how different the same thing can be division by division, I can't contemplate this until I know for sure someone (and I discount one single post b y a non-regular who claims he did it and disappears) in NYC has done it.

OK i just tried setting up Hung from scratch - all I did was select the 10:00pm sunday show on hbo - select "record show with options" - select 10pm only - and i was all set - no multiple recordings - no hbo latino - nothing from any other hbo.

And now I did it again without selecting a time. It autmoatically only records up to 1 per day. (Hung repeats at 11)

This could be a difference between MDN and ODN....

(I do remember in my 1 day with MDN that I had a ton of extra recordings showing up for my series)

So basically - based on what I can do - if it just had a day selector (instead of time), it would be perfect - since sometimes a show can shift times (although that usually only happens on the broadcast channels - and those don't repeat anyways and don't need the time setting)

EDIT: Obviously I also selected NEW only.....

If this is a signal and line problem, sadly, I don't think a new box is going to do much good.

The advice that I give to people for service calls to have you line and signal strength checked and your drop pole line replaced. However, when you call, you should request an In-House Technician and not an Independent Contractor. The IHT seem to be more competent and at times really good. They should be able to replace the line-drop. (The wire that goes from your drop pole to your residence if signals are bad.) The independent contractors are CLUELESS in this area, and will probably just replace your box.

It seems to me that a newer box is not going to improve bad wiring if signals remain weak inside or outside the home. Has their been an official explanation as to what it is in Manhattan that is causing these issues? My suspicions would be old wiring in several apartment complexes that could be the source of these problems. I'll bet 80% or more of this issue is TWC related.

There's safety in numbers so if you are having problems with cable reception, just keep calling and calling to get them to check the signal strength and wiring. I think the, "It's nothing we can do" is B.S! See if there's "nothing they can do" if you tell them you are thinking of changing to another provider if your service quality does not improve.

Jack
Thanks for your very thorough suggestions.

I've actually been through those steps. I've been dealing with this problem since 2008. I live in a relatively new building. They have admitted to me that it is their problem and that it is affecting some users in a large area. I spoke to very senior techies and reps who shared info with me at their own risk. I'd rather not post the entire story publicly, because they have worked with me and cut about a third off my bill. (Again I'll respond to PMs from anyone who has had similar problems going back months and tell them how I got their attention at a high level.) The origins of my solution came when a member PM'd their story to me.

I, and they, agree that a new box is unlikely to solve my dropouts. But it is also unlikely to make them worse.

Switching boxes is a separate matter for me. I kept the legacy 8300HD because of the terrible reviews of Navigator. I don't think the 8300 was built with navigator in mind. Now that I have navigator, it seems like a newer box is a good idea. (Plus my hard drive is relatively empty at the moment so it isn't a bad time to switch.)

So, can anyone point me in the right direction of which HD-DVR to request?

OK i just tried setting up Hung from scratch - all I did was select the 10:00pm sunday show on hbo - select "record show with options" - select 10pm only - and i was all set - no multiple recordings - no hbo latino - nothing from any other hbo.

And now I did it again without selecting a time. It autmoatically only records up to 1 per day. (Hung repeats at 11)

This could be a difference between MDN and ODN....

(I do remember in my 1 day with MDN that I had a ton of extra recordings showing up for my series)

So basically - based on what I can do - if it just had a day selector (instead of time), it would be perfect - since sometimes a show can shift times (although that usually only happens on the broadcast channels - and those don't repeat anyways and don't need the time setting)

EDIT: Obviously I also selected NEW only.....

Actually a lot of the trouble I was having was with Entourage and Weeds, less so Jackie & Hung. And I'm going to try and shut up about this issue, I've said my piece and it shouldn't need repeating; I am encouraged that Barry posted about issues right after conversion getting sorted better in subsequent weeks.

Part of it could be a ton of smallish things (like last night, I usually find something I want to watch for 20 minutes, take a shower, unpause, watch and fall asleep... so last night I go to my paused show, hit play and bingo, it starts playing from the current time AND I see there is zero buffer, never had this happen before).

Hey, there is an indicator that I can't figure out. In the "to be recorded" list, sometimes there is a green circle with a kind of cross in it to the left of the listing. At first I thought it might be to indicate the show that was kept in a conflict situation. But looking closer, that isn't it, I see it where there's no hint of a conflict.

BTW, I did a reboot and found the list of calls received got wiped out... FYI.

OK i just tried setting up Hung from scratch - all I did was select the 10:00pm sunday show on hbo - select "record show with options" - select 10pm only - and i was all set - no multiple recordings - no hbo latino - nothing from any other hbo.

And now I did it again without selecting a time. It autmoatically only records up to 1 per day. (Hung repeats at 11)

This could be a difference between MDN and ODN....

(I do remember in my 1 day with MDN that I had a ton of extra recordings showing up for my series)

So basically - based on what I can do - if it just had a day selector (instead of time), it would be perfect - since sometimes a show can shift times (although that usually only happens on the broadcast channels - and those don't repeat anyways and don't need the time setting)

EDIT: Obviously I also selected NEW only.....

This is exactly what I do on ODN and I do not get multiples, you must record series with options to not get multiple recordings of the same show

Actually a lot of the trouble I was having was with Entourage and Weeds, less so Jackie & Hung. And I'm going to try and shut up about this issue, I've said my piece and it shouldn't need repeating; I am encouraged that Barry posted about issues right after conversion getting sorted better in subsequent weeks.

Part of it could be a ton of smallish things (like last night, I usually find something I want to watch for 20 minutes, take a shower, unpause, watch and fall asleep... so last night I go to my paused show, hit play and bingo, it starts playing from the current time AND I see there is zero buffer, never had this happen before).

Hey, there is an indicator that I can't figure out. In the "to be recorded" list, sometimes there is a green circle with a kind of cross in it to the left of the listing. At first I thought it might be to indicate the show that was kept in a conflict situation. But looking closer, that isn't it, I see it where there's no hint of a conflict.

BTW, I did a reboot and found the list of calls received got wiped out... FYI.

The green indicator means that show is on save until manually deleted, probably you set it to keep all episodes

So, can anyone point me in the right direction of which HD-DVR to request?

Given that someone actually got a 320G drive 3090, and we have 2 credible reports of swapping the 160 for a 320, I'd say the 3090 is probably the better choice. It is a new design and I believe has more RAM, but those factors may not play much a real role given the abysmal state of TWCs software.

anyone else's tv go black in Manhattan and lose service? If you call the number they give you on the screen it says that they are updating stuff right now.

anyone else's tv go black in Manhattan and lose service? If you call the number they give you on the screen it says that they are updating stuff right now.

No every thing working fine.What part of Manhattan are you in???:)

No every thing working fine.What part of Manhattan are you in???:)

S. Manhattan on the lower east side

Midtown West is okay.

News from north of the City, I was Navigated this morning in Orange County. No notice from TWC.

the cable boxes just keep rebooting but never go on. when i first called they said it was gonna be from 10:00-12PM but now they say that it is gonna take longer.

I just noticed that the CNNi channel guide is finally right. Of all the time I had an ODN box, the programming guide was horribly off for CNNi except for one week in March of this year. The Passport boxes, however, had the right guide.

Hi All: i'm in Manhattan with Time Warner cable's HD, using the Scientific Atlanta Explorer 8300HD, and only several days ago, had new software "pushed down" into my box without any warning - i suppose this is the way it always is?

almost immediately, i noticed that when i hit the swap button to swap between the 2 tuners, i.e. go from channel x on Tuner A to channel y on Tuner B, one channel always gets "stuck".

so, if i have channel 713 on Tuner A and channel 778 on Tuner B, if i changed Tuner B's channel from 778 to, say, 704, then when i hit the tuner swap button, i'd get some weird previous channel, like 778 instead of 713.

i want to distinguish between "tuner swap" function and "previous channel" channel. i programmed the two on different buttons on my Logitech remote and it was working perfectly prior to the software update.

may i ask if anyone knows what's going on with this new software? thx in advance.

Hi All: i'm in Manhattan with Time Warner cable's HD, using the Scientific Atlanta Explorer 8300HD, and only several days ago, had new software "pushed down" into my box without any warning - i suppose this is the way it always is?

almost immediately, i noticed that when i hit the swap button to swap between the 2 tuners, i.e. go from channel x on Tuner A to channel y on Tuner B, one channel always gets "stuck".

so, if i have channel 713 on Tuner A and channel 778 on Tuner B, if i changed Tuner B's channel from 778 to, say, 704, then when i hit the tuner swap button, i'd get some weird previous channel, like 778 instead of 713.

i want to distinguish between "tuner swap" function and "previous channel" channel. i programmed the two on different buttons on my Logitech remote and it was working perfectly prior to the software update.

may i ask if anyone knows what's going on with this new software? thx in advance.It sucks, that said, to put it simply, if you want to swap back and forth, as you did before with Passport, you have to keep the PIP window open. It still blows because you can’t pause the other tuner as before

It sucks, that said, to put it simply, if you want to swap back and forth, as you did before with Passport, you have to keep the PIP window open. It still blows because you can’t pause the other tuner asd before

larry: thx do you really believe that they have DELETED this tuner swap function? why would they? that's idiotic! could it be that we simply don't know how to program it with the new software? like a yet-to-be-discovered way of doing it?

What about this "idea" or workaround?

what if we programmed the PIP Tuner Swap or PIP Channel Swap button onto the previous button that was used for tuner swap?

the Logitech remote is very programmable.

would that be a decent/good workaround?

thx in advance.

larry: thx do you really believe that they have DELETED this tuner swap function? why would they? that's idiotic! could it be that we simply don't know how to program it with the new software? like a yet-to-be-discovered way of doing it?

What about this "idea" or workaround?

what if we programmed the PIP Tuner Swap or PIP Channel Swap button onto the previous button that was used for tuner swap?

the Logitech remote is very programmable.

would that be a decent/good workaround?

thx in advance.The swap button feature still works, however the two tuners interact differently than before with the Passport. I don’t think there is a way to program a remote as a work around.

If you are watching a channel, without the PIP engaged, and start changing channels, the other (unseen) tuner is actually changing. Therefore, if you swap tuners, after changing channels, then you will go back to the original channel you were watching (because when you started to change channels, you were actually changing them on the other tuner so now you are swapping back to the original tuner).

If you have the PIP screen open on screen and you change channels then the main screen tuner will change, as logically, it should.

The swap button feature still works, however the two tuners interact differently than before with the Passport. I don’t think there is a way to program a remote as a work around.

If you are watching a channel, without the PIP engaged, and start changing channels, the other (unseen) tuner is actually changing. Therefore, if you swap tuners, after changing channels, then you will go back to the original channel you were watching (because when you started to change channels, you were actually changing them on the other tuner so now you are swapping back to the original tuner).

If you have the PIP screen open on screen and you change channels then the main screen tuner will change, as logically, it should.

Larry, thx again! i'm still a bit confused by all this (sent u a private message) but will attempt to test your method/explanation this evening.

may i rephrase my question please?

what would your favorite way to reprogram or re-do your programmable remote (i.e. my Logitech remote) that would most closely emulate the "old method" of swapping tuners which we liked so much?

also, what are we giving up with this "new software's" lack of ability to do this swap? i'm asking because i think it was mentioned that one can no longer use Tuner #2 to rewind? Huh??!? why would the 2nd tuner NOT record continuously?

i'm confused...as you can tell. i hope you're still up for explaining this.

thx so much in advance!

Larry, thx again! i'm still a bit confused by all this (sent u a private message) but will attempt to test your method/explanation this evening.

may i rephrase my question please?

what would your favorite way to reprogram or re-do your programmable remote (i.e. my Logitech remote) that would most closely emulate the "old method" of swapping tuners which we liked so much?

also, what are we giving up with this "new software's" lack of ability to do this swap? i'm asking because i think it was mentioned that one can no longer use Tuner #2 to rewind? Huh??!? why would the 2nd tuner NOT record continuously?

i'm confused...as you can tell. i hope you're still up for explaining this.

thx so much in advance!

Pardon me, if I’m missing your point, or I'm not being more coherent. :)

Seems like some of the more knowledgeable folks aren’t on line right now. Maybe later on, someone else will chime in with better advice.

When you get home later, play around with the two tuners. Make sure you use the set top box remote, to be sure that “we’re all on the same page”. ;)

After you have the box on for a little while, to establish a buffer, open the PIP screen and see what channel is in the box. Now start experimenting-- change the main channel. Then turn off the PIP and change the channel. Then turn the PIP back on and see what channel is now in the PIP box. Then swap out tuners. Take notice at the buffers.

The one thing that was “fixed” with this version of Navigator is that there are now buffers on the two tuners, however they cannot be paused.

Actually a lot of the trouble I was having was with Entourage and Weeds, less so Jackie & Hung. And I'm going to try and shut up about this issue, I've said my piece and it shouldn't need repeating; I am encouraged that Barry posted about issues right after conversion getting sorted better in subsequent weeks.

Part of it could be a ton of smallish things (like last night, I usually find something I want to watch for 20 minutes, take a shower, unpause, watch and fall asleep... so last night I go to my paused show, hit play and bingo, it starts playing from the current time AND I see there is zero buffer, never had this happen before).

Hey, there is an indicator that I can't figure out. In the "to be recorded" list, sometimes there is a green circle with a kind of cross in it to the left of the listing. At first I thought it might be to indicate the show that was kept in a conflict situation. But looking closer, that isn't it, I see it where there's no hint of a conflict.

BTW, I did a reboot and found the list of calls received got wiped out... FYI.

In fact, one of the shows that I record is Weeds. In the first few days after conversion, I got multiple copies of Weeds. I just deleted the dupes while I was trying to come up with a better strategy. But, after a few days (maybe as much as a week), the dupes just stopped happening. Knock wood, I have no dupe problem right now.

I have made no changes to the series options; no channel-only, no special time slot, etc.

-barry

In fact, one of the shows that I record is Weeds. In the first few days after conversion, I got multiple copies of Weeds. I just deleted the dupes while I was trying to come up with a better strategy. But, after a few days (maybe as much as a week), the dupes just stopped happening. Knock wood, I have no dupe problem right now.

I have made no changes to the series options; no channel-only, no special time slot, etc.

-barry

Maybe intentionally or accidentally, who knows why Navigator needs about a week to synchronize itself with series recordings? However, with a Passport to Navigator transition, and soon a SARA to Navigator transition, presumably, Navigator needs that 7 days of being on the box to synchronize itself with series programs in the new system. Glad to hear that it works its way out eventually.

Originally, Navigator was advertised as having a 14-day program advance in the time grid. Are there any boxes that go ahead more than 7 days? Do you currently get more days ahead on one version over the other? ODN vs. MDN?

Jack

After you have the box on for a little while, to establish a buffer, open the PIP screen and see what channel is in the box. Now start experimenting-- change the main channel. Then turn off the PIP and change the channel. Then turn the PIP back on and see what channel is now in the PIP box. Then swap out tuners. Take notice at the buffers.

The one thing that was “fixed” with this version of Navigator is that there are now buffers on the two tuners, however they cannot be paused.[/QUOTE]

I've had the same problem. Following your experiment, I find the the second tuner immediately reverts to the last viewed channel. I'm wondering if it specific to the 8300HD.

Given that someone actually got a 320G drive 3090, and we have 2 credible reports of swapping the 160 for a 320, I'd say the 3090 is probably the better choice. It is a new design and I believe has more RAM, but those factors may not play much a real role given the abysmal state of TWCs software.

Thank you! I'll do some more research and report back when I get a new box. It may take a while, but we'll see.

I also have the option of switching to RCN in my building. But I think I'd like to try a new TWC box first. I haven'tdone any research yet in comparing the two companies. I'm not ready to bundle.

Has any one gone down to 23st to get a Samsung 3090 with a 320 HDD. Did you have any luck?? let us know??

Is everyone receiving the channel guide info for BBC America HD? I have a Tivo and the channel - along with all the new and moved channels - can be watched but for BBC America HD, the Tivo guide doesn't list any program info but simply says "to be announced." The guide does list program info for the standard BBC America channel ch. 106. I"m trying to figure out if this is system-wide, an issue with Tivo's guide or just my DVR. I assume the lack of info has something to do with the unexpected and unannounced availability of the HD channel.

Yes, I am getting BBC America HD guide listings on my 8300HDC.

ILW, thanks for letting me know. I would guess Tivo's guide provider was caught off guard that BBC America was turned on. Unless there are other Tivo users who are getting BBC America HD program info, in which case, I should be updating my machine. Thanks again.

... I'm wondering if it specific to the 8300HD.My boxes are 8300HD, so I can’t answer that, however, I believe this is a characteristic of Navigator. Maybe someone out there with a Sammy can double-check the PIP / tuner functionality.

Has any one gone down to 23st to get a Samsung 3090 with a 320 HDD. Did you have any luck?? let us know??

I went today and got a 160GB one.

huh...interesting. I'll see if I can record more HD content and push it over the 50% limit. That's how much the capacity "increased" so we'll see.


I recorded a bunch of HD shows (Yankees games) and my list is now 75% full. So the esata (extra 160GB) is working just fine for me. I'll keep my fingers crossed.

Anyone know what happened to Lifetime HD rolling out on TWC yesterday? I was psyched that it was happening just in time for Project Runway (the only thing I've ever watched on Lifetime) and then saw tonight that it apparently didn't happen. Had to watch the premiere in SD, which looked frightfully bad...it's been so long since I've watched an SD channel...yuck!

Anyone know what happened to Lifetime HD rolling out on TWC yesterday? I was psyched that it was happening just in time for Project Runway (the only thing I've ever watched on Lifetime) and then saw tonight that it apparently didn't happen. Had to watch the premiere in SD, which looked frightfully bad...it's been so long since I've watched an SD channel...yuck!

It disappeared from the upcoming announcement list last week... that's all we know

Uggggg!

Unplug the external drive and the box for at least half an hour. Than disconnect the Component or HDMI cable. After 30 minutes, reconnect everything EXCEPT the external drive. Leave the TV off for about 1 hour or until you see the time clock on your display. (And the clock stays in the LCD readout.) If you see the time clock on the display, turn your TV back on, you should have Navigator at that time. If you do, you will have to make the decision whether or not to have the external drive reconnected. But at least you will have a better chance on the external drive working with a successful Navigator carry over first.

If you do not see the clock within an hour after reconnecting the cables and plugging the box back in, you will need to swap out your box.

OR

If you see the clock within an hour of reconnecting the box and cables, turn your TV back on. You should have Navigator.

A normal Navigator transition with no external drives connected can take about 20-30 minutes. With an external drive about an hour depending on the capacity of the hard drive. With problems and no external drive, can still be about an hour.

Jack

Have tried this to no avail. When the time comes back on the display, and I turn on the TV, I get a message that my recordings are being updated to a new format and to call customer service if it takes more than 30 minutes. This persists for about 6 minutes, then the box reboots. The box then displays "boot", followed by the dancing lines, followed by the solid lines (and if a TV is on at this point it says Mystro and fills in 5 boxes as if it is booting.) Before it hits box 5, though, it reverts to this upgrade screen. And then the whole thing happens again.

This happens with TV connected and without, with external drive connected, and without. Any suggestions?

Thanks

Is TWC offering any new non-DVR HD boxes that have HDMI. I've had the Samsung H3050 for a while and its terrible, but was my only option.

I went today and got a 160GB one.

So did I. They insisted that there is no 320GB drive available. If anybody else has any luck, please post.

Meanwhile, I'd love to get the My DVR Expander I used with the 8300HD to work with the Samsung 3090, but I haven't heard of anybody having any success.

I'd love to go TiVo but I had such bad luck with Series 2 boxes. I had one die, then they send me three refub boxes in a row that did not work. My future wife just couldn't see why I was obsessed with TiVo and after 4 bad boxes, I couldn't see why either.

Have tried this to no avail. When the time comes back on the display, and I turn on the TV, I get a message that my recordings are being updated to a new format and to call customer service if it takes more than 30 minutes. This persists for about 6 minutes, then the box reboots. The box then displays "boot", followed by the dancing lines, followed by the solid lines (and if a TV is on at this point it says Mystro and fills in 5 boxes as if it is booting.) Before it hits box 5, though, it reverts to this upgrade screen. And then the whole thing happens again.

This happens with TV connected and without, with external drive connected, and without. Any suggestions?

Thanks

What's the longest that your box has been doing this without you doing anything to it? We had a user on the forum where it took something like 12-16 HOURS than the update finally took. But who's gonna wait that long especially if they don't have another TV in the house?

Do you have another TV where you can watch cable? If you do, let the crazy updated box do its thing overnight if you have to. (Turn off the TV, but you might as well leave the box and the drive expander plugged in.) If you get the clock in the morning when you turn on your set, and you have Navigator, your set.

If you don't have another TV and it's making you crazy, get a service call and request that you have an In House Technician (not an independent contractor) come out. If the wait is too long before they can get someone out, it looks like you'll have to exchange your box at a drop off center. You might have better luck with the new Samsung in performance if they have it, or else an SA-8300HDC. See if they have the Samsung with the bigger hard drive. It most likely won't work with your current expander drive, but if the update from your Passport to Navigator transferred DVR isn't working after 12 hours, I'd say you're gonna need a new box and have to start from scratch anyway.

Guys, if you have had ESATA drives, what is/was the normal time for a Navigator transition? Without the drive it's only 20-30 minutes, and some people were done in as little as 10 minutes!

Jack

may i ask if anyone knows what's going on with this new software? thx in advance.

It appears one big difference with MDN is that when you are watching your primary tuner, going to another channel puts that "other channel" on the second tuner (assuming no recording is going on). w/Passport, one could KEEP a channel on that second tuner and surf around on the first one.

Depending on how you use your TWC account, this could be a downgrade or an upgrade. To me, each "method" has pluses and minuses.

Maybe intentionally or accidentally, who knows why Navigator needs about a week to synchronize itself with series recordings? However, with a Passport to Navigator transition, and soon a SARA to Navigator transition, presumably, Navigator needs that 7 days of being on the box to synchronize itself with series programs in the new system. Glad to hear that it works its way out eventually.

Originally, Navigator was advertised as having a 14-day program advance in the time grid. Are there any boxes that go ahead more than 7 days? Do you currently get more days ahead on one version over the other? ODN vs. MDN?

Jack

While I was grousing about this, Barry did say it may get better sorted with a week or two, so I will be patient.

However, I can now see one thing that is actually better w/MDN. Before the swap of software, the "norm" for Passport was to have about 2 days of listings. One had to manually scroll to the sixth day to get it to load more data. MDN seems so far to always have the full 7 days of data. Even when I did a cold boot, it came back with 7 days.

Is everyone receiving the channel guide info for BBC America HD? I have a Tivo and the channel - along with all the new and moved channels - can be watched but for BBC America HD, the Tivo guide doesn't list any program info but simply says "to be announced." The guide does list program info for the standard BBC America channel ch. 106. I"m trying to figure out if this is system-wide, an issue with Tivo's guide or just my DVR. I assume the lack of info has something to do with the unexpected and unannounced availability of the HD channel.

I first tuned to it in the AM of 8/19, just after reading someone here posting we got such a surprise and from that early time, it sure DOES have program data.

Anyone know what happened to Lifetime HD rolling out on TWC yesterday? I was psyched that it was happening just in time for Project Runway (the only thing I've ever watched on Lifetime) and then saw tonight that it apparently didn't happen. Had to watch the premiere in SD, which looked frightfully bad...it's been so long since I've watched an SD channel...yuck!

It seems that every time we get a number of channels added, several of them end up not really being added. They get "postponed." Then some get called "indefinitely postponed," which seems to be TWC-speak for never. We still have what, half a dozen channels that were supposed to be available last December that are still not being delivered.

BUT, they completely blew me away by adding BBC-A on 8/19 with not even a hint it may happen.

My issue with them on this point is that they are doing their customers a GREAT disservice by not being honest and forthright. Even if it's a typical lame ass excuse, for heavens sake TALK TO US.

Finally figured out what the green circles w/symbol in the future recordings list meant (do not erase). It can be changed by going to record options (I typically want to have "save until space is needed").

So my question is, how is the default I want set? There's nothing like it in record options when you are setting up a recording, either a single or a series. I seem to recall I once had this issue w/Passport, but that was years ago and after the first few times I saw that, it stopped happening... BTW, I looked at all the new series I had set up since MDN and there was no consistency... some got tagged do not erase, some got save until space is needed.

Finally figured out what the green circles w/symbol in the future recordings list meant (do not erase). It can be changed by going to record options (I typically want to have "save until space is needed").

So my question is, how is the default I want set? There's nothing like it in record options when you are setting up a recording, either a single or a series. I seem to recall I once had this issue w/Passport, but that was years ago and after the first few times I saw that, it stopped happening... BTW, I looked at all the new series I had set up since MDN and there was no consistency... some got tagged do not erase, some got save until space is needed.

I recently got Navigatored and this bugged me as well. Finally figured out that if, in the series record options, you choose "keep until deleted bu user," (or whatever that setting is) it will tag the recorded shows with the green circle; choose anything else (i.e., keep 1,3,5 or 7 recordings) and the recorded shows won't be tagged with the green circle.

Regarding the much-discussed issue of Navigator tagging multiple showtimes as "New" in the guide.... I think a better term for the "New" designation in Navigator would be "current" episode, and, I might be crazy, but it seems on my box that, at least for some shows, it will only record one unique "current" episode. For example, I noticed that when I set up a series recording for Top Chef, and specified only "New" shows be recorded, that all the "New" episodes show up only temporalily on the "To Be Recorded" list. After a few minutes it automatically deletes all the extraneous, extra recordings. Has anyone else noticed this?

I recently got Navigatored and this bugged me as well. Finally figured out that if, in the series record options, you choose "keep until deleted bu user," (or whatever that setting is) it will tag the recorded shows with the green circle; choose anything else (i.e., keep 1,3,5 or 7 recordings) and the recorded shows won't be tagged with the green circle.

I thought of that, but the experience was it worked that way ONLY on some series recordings. Then again, I'll need a few weeks before I'm confident as to exactly how it works... BUT, there is no "until space is needed" option in series recording options, while there is if something is scheduled or recorded.

What's the longest that your box has been doing this without you doing anything to it? We had a user on the forum where it took something like 12-16 HOURS than the update finally took. But who's gonna wait that long especially if they don't have another TV in the house?

Do you have another TV where you can watch cable? If you do, let the crazy updated box do its thing overnight if you have to. (Turn off the TV, but you might as well leave the box and the drive expander plugged in.) If you get the clock in the morning when you turn on your set, and you have Navigator, your set.

If you don't have another TV and it's making you crazy, get a service call and request that you have an In House Technician (not an independent contractor) come out. If the wait is too long before they can get someone out, it looks like you'll have to exchange your box at a drop off center. You might have better luck with the new Samsung in performance if they have it, or else an SA-8300HDC. See if they have the Samsung with the bigger hard drive. It most likely won't work with your current expander drive, but if the update from your Passport to Navigator transferred DVR isn't working after 12 hours, I'd say you're gonna need a new box and have to start from scratch anyway.

Guys, if you have had ESATA drives, what is/was the normal time for a Navigator transition? Without the drive it's only 20-30 minutes, and some people were done in as little as 10 minutes!

Jack

Left it on for 24 hours -- still doing this. The time DOES show up. Then when you turn the TV on it tell you it is updating the recordings and settings. This persists for a few minutes, then it reboots and does it again. This is happening with and without the drive plugged in.

Perhaps I should have left it on for several hours the first time, but the first time it did this I (on the advice of the guys on the phone) pulled the plug after 2 hours of it just sitting there. Now it just won't get past this spot where it is updating the recordings and settings.


I had a service call in for today and requested an in house tech. The guy came here and didn't even try to do anything but switch the box. I had him add a new one to our account, so I still have the old one. It even says on the printout "in-house tech only" but they sent a contractor anyway.

Since I'm getting the clock, and this is still happening, does that mean I'm SOL?

Left it on for 24 hours -- still doing this. The time DOES show up. Then when you turn the TV on it tell you it is updating the recordings and settings. This persists for a few minutes, then it reboots and does it again. This is happening with and without the drive plugged in.

Perhaps I should have left it on for several hours the first time, but the first time it did this I (on the advice of the guys on the phone) pulled the plug after 2 hours of it just sitting there. Now it just won't get past this spot where it is updating the recordings and settings.


I had a service call in for today and requested an in house tech. The guy came here and didn't even try to do anything but switch the box. I had him add a new one to our account, so I still have the old one. It even says on the printout "in-house tech only" but they sent a contractor anyway.

Since I'm getting the clock, and this is still happening, does that mean I'm SOL?

You said you have a new box added to your account, so does that mean you have a new box in the house? If you do, it's time to disconnect the MDN box and hook up the new box.

If you don't have a new box in the house, exchange your MDN box at a service center or call TWC back to say, "My box is stuck in a constant rebooting loop since the Navigator update." You will than need another truck roll to change your box.........$hit!!!!

When you get the new box, connect it without the ESATA drive attached first. If you get a new box, or already have a new box, what model is it? An SA-HDC or a Samsung?

Jack

Aug. 21 Update

Time Warner Cable’s agreements with programmers and broadcasters to carry their services and stations routinely expire from time to time. We are usually able to obtain renewals or extensions of such agreements, but in order to comply with applicable regulations, we must inform you when an agreement is about to expire. The following agreements are due to expire soon, and we may be required to cease carriage of one or more of these services/stations in the near future:

AAJ, BBC on Demand, Chinese Channel, Chinese Cinema, CV Network, E!, Fuel TV, Great American Country (GAC), Game Show Network, HITN, Lifetime, NBA TV, NHL Network, ShopNBC, Style, Supercanal, The Arabic Channel, RTVi, RAI, NGTV, TV Guide, TV Japan, TV Polonia, Weather Channel, and WPIX.

In addition, from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:

The previously scheduled launches of Investigation Discovery HD and Lifetime HD have been postponed until further notice.

Effective August 19, 2009 in Manhattan, Brooklyn and Queens we launched the following channels: BBC America HD on ch. 685 and HSN HD on ch. 739.

Effective August 19, 2009 in Mount Vernon we launched the following channels: BBC America HD on ch. 685 and HSN HD on ch. 772.

On or about September 23, 2009 in Mount Vernon we will move Travel Channel HD from ch. 763 to ch. 788.

Also effective on or about September 23, 2009 for customers with cable ready TV’s and TV’s directly connected to cable without a cable box (“direct hookups”) we will make the following changes: In Brooklyn and Queens, including Jamaica, we will move QVC from ch. 57 to ch. 60 and WMBC from 99 to 63. In Woodside, Elmhurst and Maspeth we will move NY1 from 3 to 10 and WMBC from 69 to 63.

In Northern Manhattan, the previously scheduled change of QVC from ch. 69 to ch. 60 for customers with cable ready TV’s and TV’s directly connected to cable without a cable box (“direct hookups”) will now occur on September 23, 2009. Also effective on that date we will no longer carry HSN on ch. 60 for direct hookup customers

I went today and got a 160GB one.

They say no 320:mad:What makes it so bad they told us they were coming in on tueday. Now it looks like no go:rolleyes:

While I was grousing about this, Barry did say it may get better sorted with a week or two, so I will be patient.

Full Disclosure: My box just rebooted itself, and after the boot, I see that Weeds is scheduled to be recorded tonight. Tonight's Weeds is one of those "NEW" ones that is not actually new. I like the word "current" that Adam NYC used.

I'm going to let it record the episode, to try to figure out what's going on. Maybe it will not record it after all? Maybe when it reboots, it has to rebuild some sort of 'already recorded' table. I'm pretty puzzled. No other duplicate New shows are in the queue (Closer, Entourage, Raising the Bar, are a few that come to mind).

-barry

Hmm, I'm surprised that the TWC center is saying the Samsung doesn't come with 320GB drives. I was the one who posted about it and I tried to be as clear as possible when I talked to them on Saturday. I specifically mentioned that some people reported that they had received 320GB hard drives and said I also wanted a bigger drive because I was giving up a DVR that worked with an external drive. After all that, the person nodded and said yes, she had been told the Samsung were equipped with bigger drives now. I guess even the personnel there get wrong info. Sorry for stirring expectations. I suppose the answer is what it was before: some Samsungs do have larger drives but it's hit-or-miss.

Just one question: did people who got the Samsung with the 160GB drive get them fresh out of the box or is were you given used ones? Maybe there's a sliver of hope that the brand new ones have bigger drives but the older ones didn't?

Hmm, I'm surprised that the TWC center is saying the Samsung doesn't come with 320GB drives. I was the one who posted about it and I tried to be as clear as possible when I talked to them on Saturday. I specifically mentioned that some people reported that they had received 320GB hard drives and said I also wanted a bigger drive because I was giving up a DVR that worked with an external drive. After all that, the person nodded and said yes, she had been told the Samsung were equipped with bigger drives now. I guess even the personnel there get wrong info. Sorry for stirring expectations. I suppose the answer is what it was before: some Samsungs do have larger drives but it's hit-or-miss.

Just one question: did people who got the Samsung with the 160GB drive get them fresh out of the box or is were you given used ones? Maybe there's a sliver of hope that the brand new ones have bigger drives but the older ones didn't?

I got mine fresh - still had the plastic on the front of the display

They say no 320:mad:What makes it so bad they told us they were coming in on tueday. Now it looks like no go:rolleyes:

2 AVS "regulars" in SC and FLA successfully swapped out the 160 for a Seagate Pipeline 320 and both are happy as clams.

This channel has been blank all day. Tried rebooting but to no avail. Anyone else?

They brought me a new box and hooked it up in our media closet. I also kept the old one, in case we can get it to work - and it's still on my account.

The box they brought was another 8300 HD.

I've left the old one plugged in - and it's still in the reboot loop, when plugged into the TV or not.

You said you have a new box added to your account, so does that mean you have a new box in the house? If you do, it's time to disconnect the MDN box and hook up the new box.

If you don't have a new box in the house, exchange your MDN box at a service center or call TWC back to say, "My box is stuck in a constant rebooting loop since the Navigator update." You will than need another truck roll to change your box.........$hit!!!!

When you get the new box, connect it without the ESATA drive attached first. If you get a new box, or already have a new box, what model is it? An SA-HDC or a Samsung?

Jack

Has anybody noticed that the picture on TBS HD (708) and SD (8) is jumpy It's not as if the signal is bad and I see macroblocking, but the picture seems to jump. In other words, motion is not smooth. What's a bit weird is that I don't notice this jumpiness during commercials. I watch the king of Queens and Everybody Loves Raymond on this channel. I'm not sure if other programming exhibits the same issue. I have a Samsung 3090.

Has anybody noticed that the picture on TBS HD (708) and SD (8) is jumpy It's not as if the signal is bad and I see macroblocking, but the picture seems to jump. In other words, motion is not smooth. What's a bit weird is that I don't notice this jumpiness during commercials. I watch the king of Queens and Everybody Loves Raymond on this channel. I'm not sure if other programming exhibits the same issue. I have a Samsung 3090.

I tuned to Friends right now and the picture is normal during the program and commercials on both 8 and 708. I don't have the "jumpiness" that you describe. I don't know if you're still having the problem. I am watching through a Tivo.

May I ask how i find out what new software i have? people have talked about this software and that software - i have no idea what i have other than i know that i have a DIFFERENT and NEWER software "pushed" and "forced" upon me. I'd appreciate knowing how to go about finding out so i can be more in sync with you all. Thx in advance!

Folks have been mentioning the availability of some new Samsung DVR at Time Warner 23rd Street. May i know what model of if there's a link to what is actually available so i can read up on it first? is it really "better" than my current 8300HD? I've had this 8300HD for quite some time, maybe over 2 or 3 years even!

Thx in advance.

PS: any other models at 23rd street Time Warner besides the Samsung that's worth getting? How does one go about finding out what is available at 23rd street? unplugging everything and lugging my 8300HD to 23rd street, only to find out that they don't have whatever it is that i want "in stock", i.e. the Samsung, should it be the "better" and superior model, would be a major bummer as i'd have to come back to plug everything back in and then go through this process to 23rd street again "blindly" (as in not knowing what they have in stock at any particular time). How many times would one have to go to get a newer model/brand dvr?

I got mine fresh - still had the plastic on the front of the display

same

I figured out what causes some of my recording to end prematurely. Essentially, if there is some activity on the machine (i.e. change a channel, starting another recording) while there is another recording, it can cause the existing recording to just stop! I cant exactly reproduce it, but it does not occur when I am not using the DVR. So recordings work while I am not at home or sleeping, but if I am watching TV on one channel, it will (most of the time) not record a show on another channel properly!

Anyone else figure out whether this can be fixed? I have tried disconnecting my eSATA drive and it is still occuring. I am thinking about swapping out the box. But is it true the external HD does not work on 8300HDC or the new Samsung? I am too spoiled by the huge number of programs I have....

For those people stuck with an endless rebooting 8300HD, there's always the G1Ravage method to success....

For those people stuck with an endless rebooting 8300HD, there's always the G1Ravage method to success....

http://weblogs.newsday.com/sports/watchdog/blog/fios.jpg ?

:cool:This channel has been blank all day. Tried rebooting but to no avail. Anyone else?

It is now working :cool:Looks good

Has anybody noticed that the picture on TBS HD (708) and SD (8) is jumpy It's not as if the signal is bad and I see macroblocking, but the picture seems to jump. In other words, motion is not smooth. What's a bit weird is that I don't notice this jumpiness during commercials. I watch the king of Queens and Everybody Loves Raymond on this channel. I'm not sure if other programming exhibits the same issue. I have a Samsung 3090.

My DVR recording of King of Queens exhibited the problem you described. The channel seems to be ok today.

:cool:

It is now working :cool:Looks good

Yes it came back for me this morning as well, thx.

Got a tale/warning for y'all. I'm chalking it up to the conversion being responsible. I managed to re-cover but I dare say many might not have been able to.

For a very specific set of reasons I had had all resolutions enabled, was listed as 480p, 720i, 1080i in Passport. On MDN, only 720 and 1080 were bulleted. Wanted to see what setting just one resolution would be like, so I clicked off 720 leaving 1080 as the only one selected (had a bullet). When I set 1080, the screen went black... and stayed that way. I then got a message from my TV saying something along the lines of "I can't read the signal." Huh?

Thew front panel of my STB had "480i" lit. Huh? Tried the whole bag of tricks (re-booting) but for the life of me I could NOT get an image on screen... obviously there's no way I could get to the resolution setting. Would I have to wait until today and get a new box? It sure as hell seems I have a bricked box...

So I go off trying to hunt up a component cable... I know I must have one. Find one, hook it up, finally I now have a picture! The last I saw of the resolution screen, it HAD 1080 bulleted. NOW, all I saw was 480i. Still mystifies me why that doesn't seem to work... does my TV really not work at 480i via HDMI while it does with component? Seems very hard to believe any actual fault lies with my TV... in any case, I set 1080 as the only bulleted item, the front panel display shows 1080 so I go and switch back to HDMI. All is goodness now. My guess is MDN frakked up (bug) and set something I never chose (480i) and didn't go through the resolution confirmation step, so it simply sent a bogus signal to my TV. Maybe switching to component woke the 8300HD up to sending a proper signal?

Folks, keep a component cable handy!

Has anybody noticed that the picture on TBS HD (708) and SD (8) is jumpy It's not as if the signal is bad and I see macroblocking, but the picture seems to jump. In other words, motion is not smooth. What's a bit weird is that I don't notice this jumpiness during commercials. I watch the king of Queens and Everybody Loves Raymond on this channel. I'm not sure if other programming exhibits the same issue. I have a Samsung 3090.

This could be TBS speeding up the tape to fit a program into a shorter slot (or, more likely, to add commercial time). Skipped frames result in an unpleasant "jumpiness". I can't watch shows that have been speeded up like this.

This could be TBS speeding up the tape to fit a program into a shorter slot (or, more likely, to add commercial time). Skipped frames result in an unpleasant "jumpiness". I can't watch shows that have been speeded up like this.
Neither can I. Really annoying, and sort of makes me dizzy. Thanks for the replies...

Sorry to keep hounding on this issue:

may i ask if someone would be so kind as to educate me on how best to get a Samsung dvr box at 23rd street Time Warner? i mean, you really don't know what inventory they have there, right? we can't call, and going there means unplugging every cable from my 8300HD and lugging it there - which is fine IF they have a Samsung box there. if they do not, then it means coming back home, plugging everything back in, and then going to 23rd street again another day.

it is just like trial and error? it seems like an awful lot of work to go through to just "see if they have a Samsung" in stock.

btw, are there downsides to swapping my 8300HD for a Samsung? i recall in the early days a few years ago, every new model of dvr that came out had so many bugs that folks were advising to not change boxes till the dust settled.

thx in advance.

Sorry to keep hounding on this issue:

may i ask if someone would be so kind as to educate me on how best to get a Samsung dvr box at 23rd street Time Warner? i mean, you really don't know what inventory they have there, right? we can't call, and going there means unplugging every cable from my 8300HD and lugging it there - which is fine IF they have a Samsung box there. if they do not, then it means coming back home, plugging everything back in, and then going to 23rd street again another day.

it is just like trial and error? it seems like an awful lot of work to go through to just "see if they have a Samsung" in stock.

btw, are there downsides to swapping my 8300HD for a Samsung? i recall in the early days a few years ago, every new model of dvr that came out had so many bugs that folks were advising to not change boxes till the dust settled.

thx in advance.
The last time I checked, there was no publicly listed phone number for 23rd St. And yes, that makes doing a swap a serious PITA.

This new software on my 8300HD is driving me crazy. First, it records just 20 minutes of the 90 minute F1 practice Friday AM, and I wasn't watching TV or changing channels or recording anything else. It just stopped somewhere after 20 minutes or so. Irked me.

Then, I realize that the box will not buffer when the TV (HDMI connection) is powered off. Really irks me, because a lot of the time, I like to just pause so it will buffer before heading out of the house, say on Sundays in football season. Then when I get home I have a nice 1hr time shift to zap through any commercials. Well, with this silly software, I have to leave the TV on for this to work, because the buffer only seems to begin once I turn on the TV.

And the final incident that just kills me is that for no reason at all, the season pass decided not to record the F1 qualifying this morning. It is set to record the rebroadcast at 3:00AM tomorrow. Of course, it was set to record the live broadcast this morning, but didn't. I have no indication or feedback as to wtf happened, but of course now I have ZERO confidence that this box will record anything if I'm not around to monitor the recording. I feel like I'm back in 1982 with my family's first VCR which didn't ahve a way to program a future recording (I'm guessing as to the year). This is ridiculous.

Is there any remedy? Are these problems only with the SA 8300HD? I've had short cut off recordings with the old software, but I can't remember a time when it just completely didn't record the show at all for no reason. Very, very frustrated.

Then, I realize that the box will not buffer when the TV (HDMI connection) is powered off. Really irks me, because a lot of the time, I like to just pause so it will buffer before heading out of the house, say on Sundays in football season.

I'm glad SOMEONE else noticed this! My routine was to tune into some show that I may want to watch for a bit before sleeping, pause, shut off the TV, teeth, shower, whatever. Climb in bed and flip on the TV and watch. Soon as I flip on the TV, boom, it not only starts in real time, BUT the buffer is wiped out.

The way I figure it is we got a few dozen little things gone from the user experience while maybe 3-4 new things got added. Almost seems like they aree trying their best to make us switch to a TiVO...

Got a tale/warning for y'all. I'm chalking it up to the conversion being responsible. I managed to re-cover but I dare say many might not have been able to.

For a very specific set of reasons I had had all resolutions enabled, was listed as 480p, 720i, 1080i in Passport. On MDN, only 720 and 1080 were bulleted. Wanted to see what setting just one resolution would be like, so I clicked off 720 leaving 1080 as the only one selected (had a bullet). When I set 1080, the screen went black... and stayed that way. I then got a message from my TV saying something along the lines of "I can't read the signal." Huh?

Thew front panel of my STB had "480i" lit. Huh? Tried the whole bag of tricks (re-booting) but for the life of me I could NOT get an image on screen... obviously there's no way I could get to the resolution setting. Would I have to wait until today and get a new box? It sure as hell seems I have a bricked box...

So I go off trying to hunt up a component cable... I know I must have one. Find one, hook it up, finally I now have a picture! The last I saw of the resolution screen, it HAD 1080 bulleted. NOW, all I saw was 480i. Still mystifies me why that doesn't seem to work... does my TV really not work at 480i via HDMI while it does with component? Seems very hard to believe any actual fault lies with my TV... in any case, I set 1080 as the only bulleted item, the front panel display shows 1080 so I go and switch back to HDMI. All is goodness now. My guess is MDN frakked up (bug) and set something I never chose (480i) and didn't go through the resolution confirmation step, so it simply sent a bogus signal to my TV. Maybe switching to component woke the 8300HD up to sending a proper signal?

Folks, keep a component cable handy!

Hi Riverside,

In rare cases, I have heard that the signal handshake between the box and the TV going on together will sometimes cause a blank screen like you described or a "Non-supported" signal message coming from the TV or box. (I have an SA-8300 MDN box,) I also use HDMI cable. Maybe once or twice every three months I get this message ("unsupported signal) when I use the Remote Power Button to turn on the TV and the box together. Fortunately, a reboot brings the picture back.

Some techs say it may be the sensitivity of the HDMI cable, which I don't entirely buy. I think it is more the mediocre DVR boxes and issues with Navigator that are the culprit. Maybe within TWC's next round of updates, (Between 6 months to two years before they will do ANYTHING) this stupid HDMI resolution bug will be killed completely or reduced greatly. Let's hope so! $hite! It's only been three YEARS and TWC still can't get HDMI signal output to work all the time with the Navigator boxes!!!

I feel your pain!

Jack

Thanks Jack... I only really told the tale in case this happened to someone who might not understand interconnects that much... who could get stuck for a few days if this happened to them.

Still, this was the first time I ever say that message from my TV. Yes I DO know some fussing needs to happen to get stuff working, when I got the component cables hooked up I got no messages and a black screen. Some very salty language ensued. D/oh, I HAD left the 8300 on, but it somehow got turned off, so hitting the power button brought up the image.

You know, one or two or three minor annoyances are too much of an issue, but there are really starting to pile up. None are TOO much by themselves, but taken together... the latest one is I have to set to show the time when the STB of off, and channel number when on. 100% reliable in Passport. Now, half the time I walk by I see a channel number displayed with the box being off. HUH??? Whenever I shut the system down, I always look to see the time is displayed... then I KNOW it's off.

Sheesh... like I said, don't want to get upset with each instance, but all those "little things" are really piling up now.

This new software on my 8300HD is driving me crazy. First, it records just 20 minutes of the 90 minute F1 practice Friday AM, and I wasn't watching TV or changing channels or recording anything else. It just stopped somewhere after 20 minutes or so. Irked me.

Then, I realize that the box will not buffer when the TV (HDMI connection) is powered off. Really irks me, because a lot of the time, I like to just pause so it will buffer before heading out of the house, say on Sundays in football season. Then when I get home I have a nice 1hr time shift to zap through any commercials. Well, with this silly software, I have to leave the TV on for this to work, because the buffer only seems to begin once I turn on the TV.

And the final incident that just kills me is that for no reason at all, the season pass decided not to record the F1 qualifying this morning. It is set to record the rebroadcast at 3:00AM tomorrow. Of course, it was set to record the live broadcast this morning, but didn't. I have no indication or feedback as to wtf happened, but of course now I have ZERO confidence that this box will record anything if I'm not around to monitor the recording. I feel like I'm back in 1982 with my family's first VCR which didn't ahve a way to program a future recording (I'm guessing as to the year). This is ridiculous.

Is there any remedy? Are these problems only with the SA 8300HD? I've had short cut off recordings with the old software, but I can't remember a time when it just completely didn't record the show at all for no reason. Very, very frustrated.

Yes..the premature ending of recordings is RIDICULOUS!!! It is really pissing me off...

And the final incident that just kills me is that for no reason at all, the season pass decided not to record the F1 qualifying this morning. It is set to record the rebroadcast at 3:00AM tomorrow. Of course, it was set to record the live broadcast this morning, but didn't. I have no indication or feedback as to wtf happened, but of course now I have ZERO confidence that this box will record anything if I'm not around to monitor the recording.

Completely share your sentiment. I noticed numerous times that programs would appear and disappear from the upcoming recording list. And I'm not talking about just programs flagged via serial recordings which some are advising takes a week to settle down; programs I had MANUALLY set to record would disappear from the list an hour after I had added it. It was simply intolerable that the DVR software would override my commands.

No question, Navagator remains a buggy mess, as does a good bit of the other new technology TWC is using. Has anyone ever gotten HD Start Over to work right, for example?

It's a real wonder whether anyone at the company cares about this stuff.

For me, there's no reason to deal with HDCP flakiness associated with HDMI. After dealing with HDMI issues two or three times a month (at the most inopportune times) I went back to component. Couldn't be happier.

And as a result, I went and got the Hauppauge 1212 so I can watch shows on the PSP (while working out). Let's see how it all turns out.

Is anyone else not receiving new HD channels added on Aug. 19? I can't get TCMHD and BBCAHD. I get the new SD channels. Called twice and have a tech comng next week. Why would this be?

Is anyone else not receiving new HD channels added on Aug. 19? I can't get TCMHD and BBCAHD. I get the new SD channels. Called twice and have a tech comng next week. Why would this be?

I get those two channels fine; I did lose HLNHD, ch758 yesterday. It reappeared this morning.

STB is 8300HDC

WHY is TCM-HD not in widescreen ??? One of the main reasons I was looking forward to finally getting this channel was to have the image on the widecreen films fully stretch across my 46 inch set. And I don't want stretch-o-vision like on TBS of IFC HD either. What a disappointment

No question, Navagator remains a buggy mess, as does a good bit of the other new technology TWC is using. Has anyone ever gotten HD Start Over to work right, for example?

It's a real wonder whether anyone at the company cares about this stuff.

It's not doubt the Navigator software is quirky but Start Over works fine for me in every channel I tried, of course you can't record or fast forward. Useful when you missed the news.

Just to make sure, does anyone outside of N Manhattan who has the HDxtra Combo Pack currently get Big Ten HD on Demand? I'm hoping this isn't another "NHL Network"-like issue where those who have the combo was left out for months.

Just to make sure, does anyone outside of N Manhattan who has the HDxtra Combo Pack currently get Big Ten HD on Demand? I'm hoping this isn't another "NHL Network"-like issue where those who have the combo was left out for months.

I get a message that says "To receive this channel, call Customer Care at (718)3580900"

WHY is TCM-HD not in widescreen ??? One of the main reasons I was looking forward to finally getting this channel was to have the image on the widecreen films fully stretch across my 46 inch set. And I don't want stretch-o-vision like on TBS of IFC HD either. What a disappointment
TCM HD is terrible! I have it with bars on all four sides. Even with 'zoom' it looks completely distorted. This is a rare case where the SD channel is actually a better picture. What do others think? This was the channel I was really hoping would go HD. And now, it sucks!

No question, Navagator remains a buggy mess, as does a good bit of the other new technology TWC is using. Has anyone ever gotten HD Start Over to work right, for example?

It's a real wonder whether anyone at the company cares about this stuff.

Im using it right now and its working like it should:cool:So far its O.K.;)I have a Samsung 3090HD. No problems with it.:cool:

Completely share your sentiment. I noticed numerous times that programs would appear and disappear from the upcoming recording list. And I'm not talking about just programs flagged via serial recordings which some are advising takes a week to settle down; programs I had MANUALLY set to record would disappear from the list an hour after I had added it. It was simply intolerable that the DVR software would override my commands.

Didn't mention this in my rant about multiple recordings, but I've seen this as well. Need to keep checking the schedule of recordings... frequently.

WHY is TCM-HD not in widescreen ??? One of the main reasons I was looking forward to finally getting this channel was to have the image on the widecreen films fully stretch across my 46 inch set. And I don't want stretch-o-vision like on TBS of IFC HD either. What a disappointment

A lot of old movies never existed in a widescreen format. And it seems the few things I checked were upconverts...

Yes..the premature ending of recordings is RIDICULOUS!!! It is really pissing me off...

Strongly agree!... The most "important" and basic feature of a DVR is to record programs that begin and end at specific times. I've been having to add 5 to 10 min to the end of recordings that I really don't want to miss. I doubt that it's my 8300HD messing up as it worked fine with Passport. I think it has something to do with the MDN Guide feeding the 8300HD the wrong time parameters. One thing is clear... it's not working the way it's supposed to work. I think this is reason enough to request that the charges for my box be deducted from my monthly bill until it works. TWC should not be expecting me to manually adjust the recording times. I understand that there are programs that, for whatever reason, either start early or end late... but I'm sure that this is a very small percentage of the programs in the cable Guide. With Passport I did not have this issue and was glad to pay my bill because the basic DVR features worked well. Now with MDN I'm having a hard time justifying paying for a box that no longer works for the purposed for which I rent it. Which is.... to record programs from beginning to end based on the info from the Guide.

A lot of old movies never existed in a widescreen format. And it seems the few things I checked were upconverts...Indeed, this is the case, however, yesterday TCM aired Dr. Strangelove and it had bars on the top and on the sides.:rolleyes: And as an aside, this movie has been released on Blu Ray.

The way I figure it is we got a few dozen little things gone from the user experience while maybe 3-4 new things got added. Almost seems like they aree trying their best to make us switch to a TiVO...

Granted that Navigator v2009 MDN is a whole lot less "nuanced" as an interface than Passport, at least for me, in this day and age IT WORKS. I have had no recording issues whatsoever, whereas toward the end of my 8300HD's life with Passport, the external drive had become unusuable and the 160GB internal drive was wholly inadequate.

I very much dislike the truncated new guide listings and have no confidence we will see the kind of KEYWORD SEARCH we had any time soon. OTOH, to have gotten my $170 Apricorn drive back in service is a fantastic improvement.

Once again, does anyone know of a TV listings website that will allow me to set up search agents based on keywords that will email me when they are scheduled? This would be a satisfactory workaround for the missing search function in Navigator. I suspect such a site does not exist. Pity.

All in all I'm personally better off now than I was before the "upgrade."

Just to clarify, I am in Brooklyn with a TiVo series 3 & 2 cable cards and still nothing. Is anyone using a tuning adapter? Might this be what I need?

I very much dislike the truncated new guide listings and have no confidence we will see the kind of KEYWORD SEARCH we had any time soon. OTOH, to have gotten my $170 Apricorn drive back in service is a fantastic improvement.


What do you mean with "truncated guide listing"? I don't see that on the 8300HD. I don't have any problems with recording starting late or finish earlier, basically I rebuilt all my series recordings to avoid any translation conflicts carried from Passport. The only thing I hate is the way the buffers work now. Firewire still works even though I cannot see like in the past the protection status listed on any of the 28 pages of diagnostics.

What do you mean with "truncated guide listing"? I don't see that on the 8300HD. I don't have any problems with recording starting late or finish earlier, basically I rebuilt all my series recordings to avoid any translation conflicts carried from Passport. The only thing I hate is the way the buffers work now. Firewire still works even though I cannot see like in the past the protection status listed on any of the 28 pages of diagnostics.

he's talking about the shorter program guide descriptions.

not the DVR service

Indeed, this is the case, however, yesterday TCM aired Dr. Strangelove and it had bars on the top and on the sides.:rolleyes: And as an aside, this movie has been released on Blu Ray.

Indeed. I hope that TCM moves with some speed to broadcast HD and 16x9 masters when available (and they often are).

Indeed, this is the case, however, yesterday TCM aired Dr. Strangelove and it had bars on the top and on the sides.:rolleyes: And as an aside, this movie has been released on Blu Ray.

Damn, letter AND pillar boxed, I hate that! Well... truth be told, I LIKED that, but only on a SD channel. Meant I could use zoom and not get a distorted picture.

Strangelove (and all Kubrick films) are a kind of special case. There has always been a great disagreement among Kubrick fans because he had apparently insisted all distribution be in "full screen 4:3." Many had been released in theaters as widescreen.

BTW, just being on BD doesn't guarantee it's in any form of widescreen I think. Isn't there a BD version of ST:TOS? Those have to be 4:3 unless someone decided to crop off the top and bottom. I've seen the latest, restored HD versions and they are all 4:3.

TCM has an interesting night coming up (I think next Friday). Day the Earth Stood Still and War of the Worlds, both the original versions.

All in all I'm personally better off now than I was before the "upgrade."

Glad you find it OK, for me it's totally unacceptable (and I'm not talking about no keyword search and no saved searches, all of which I frequently used in Passport). I have found 3-4 things that are an improvement over Passport, but 2 dozen that take me backward. Again, except for the series recordings issue I am seeing/having, all are fairly minor.

Anybody else having problems right now? Constant and prolonged video freezes and audo drops.

Glad you find it OK, for me it's totally unacceptable (and I'm not talking about no keyword search and no saved searches, all of which I frequently used in Passport). I have found 3-4 things that are an improvement over Passport, but 2 dozen that take me backward. Again, except for the series recordings issue I am seeing/having, all are fairly minor.

If you don't have an expensive large 8300 compatible eSATA drive that didn't work before but suddenly does, I agree.

Is anyone else not receiving new HD channels added on Aug. 19? I can't get TCMHD and BBCAHD. I get the new SD channels. Called twice and have a tech comng next week. Why would this be?

Just to clarify, I am in Brooklyn with a TiVo series 3 & 2 cable cards and still nothing. Is anyone using a tuning adapter? Might this be what I need?

I have Tivo HD with a multistream Cablecard in Manhattan and I have been getting those two HD channels since they were turned on. I don't have a tuning adapter and no one in New York does or needs one; Time Warner NY doesn't use switched digital video (SDV), which is the only reason Cablecard users need the adapter. Are you not receiving the other HD channels that went live on August 19 or is it just TCM and BBC America that you don't get?

I have Tivo HD with a multistream Cablecard in Manhattan and I have been getting those two HD channels since they were turned on. I don't have a tuning adapter and no one in New York does or needs one; Time Warner NY doesn't use switched digital video (SDV), which is the only reason Cablecard users need the adapter. Are you not receiving the other HD channels that went live on August 19 or is it just TCM and BBC America that you don't get?
Twc told me 480 (outdoors) and 795 (smithsonian) were paid channels. Not sure if this is right but am not aware I am receiving any new hd channels.

Twc told me 480 (outdoors) and 795 (smithsonian) were paid channels. Not sure if this is right but am not aware I am receiving any new hd channels.

480 is not

795 is

The HD Xtra Tier includes the following:

787 MAV TV HD
794 Smithsonian HD OnDemand
795 Smithsonian HD
796 MGM HD

and all of the sports package channels (SD and HD) from 451 to 472

Twc told me 480 (outdoors) and 795 (smithsonian) were paid channels. Not sure if this is right but am not aware I am receiving any new hd channels.

A couple things:

1) Smithsonian HD is not a new channel that launched on August 19. It moved on August 19 from Channel 789 to 795, along with a bunch of other HD channels. And because it's part of the HD Extra package, you won't see it unless you subscribe to it.

2) Are you seeing the old, pre-existing HD channels at their new channel numbers? E.g. CNN HD used to be on 710 but is now on 778? FX HD was on 737 but is now on 710? Here's a list of the lineup changes:

http://www.timewarnercable.com/nynj/learn/cable/aug19changes.html

3) the new HD channels that launched on August 19 are:

Big Ten HD On Demand, 471
Outdoor Channel HD, 480
Headline News HD, 758
TCM HD, 782
Smithsonian HD On Demand, 794 (this is a new channel, maybe you got Smithsonian HD confused with it)
BBC America HD, 685
HSN HD, 739

Tivo users won't be able to see the on demand channels because the Cablecards don't support them but you should see 480, 758, 782, 685 and 739 as part of the regular digital package. I receive them all on my Tivo. You're not seeing any of them?

4) Are any of these moved or new channels missing from your channel guide?

A lot of old movies never existed in a widescreen format. And it seems the few things I checked were upconverts...

I would expect pre-1953 1.33 movies to have the black bars on the sides but not BONNIE AND CLYDE or THE CONVERSATION. I never had the channel, but didn't HD Net movies often show films from the 60s and 70s, I assume the 1.85 and 2.35 films spread across the widescreen, and did not have black bars on all 4 sides.

TCM HD is terrible! I have it with bars on all four sides. Even with 'zoom' it looks completely distorted. This is a rare case where the SD channel is actually a better picture. What do others think? This was the channel I was really hoping would go HD. And now, it sucks! I agree, it's awful. I was so disappointed. Does anyone have the MGM HD channel ? Does they have black bars on all sides for the widescreen fils ??

They obviously have chosen to not 'zoom' in on movies that they do not have an HD version to air. (so that they do not deceive the viewer into thinking the movie is HD... bad HD)

You are just seeing the SD feed "upconverted" (a misleading term...) with black pillar bars - just as you would see any other SD content on an HD channel

I have Tivo HD with a multistream Cablecard in Manhattan and I have been getting those two HD channels since they were turned on. I don't have a tuning adapter and no one in New York does or needs one; Time Warner NY doesn't use switched digital video (SDV), which is the only reason Cablecard users need the adapter. Are you not receiving the other HD channels that went live on August 19 or is it just TCM and BBC America that you don't get?

I also have a TiVo with a multistream cablecard. Just checked and I have all of the new HD channels.

They obviously have chosen to not 'zoom' in on movies that they do not have an HD version to air. (so that they do not deceive the viewer into thinking the movie is HD... bad HD)

You are just seeing the SD feed "upconverted" (a misleading term...) with black pillar bars - just as you would see any other SD content on an HD channelI doubt that this is their reasoning.

Am I missing something? What's the point in having a on screen menu guide with no content information What type of Movie am I watching Is a show 2 hours from now a Drama, Horror, Biography... I can deal with the Tuners shortcomings even the no fast forward with the start over I understand. this seems like something more then bugs I hope I'm wrong.

Am I missing something? What's the point in having a on screen menu guide with no content information What type of Movie am I watching Is a show 2 hours from now a Drama, Horror, Biography... I can deal with the Tuners shortcomings even the no fast forward with the start over I understand. this seems like something more then bugs I hope I'm wrong.

Seems to me that they chose to cut down on the guide data for faster transfer (they probably did their 'research' and found few people used that info)

So a show Like Me<Myself & Irene could be a Supense or Drama? That's ridiculous

In fact, one of the shows that I record is Weeds. In the first few days after conversion, I got multiple copies of Weeds. I just deleted the dupes while I was trying to come up with a better strategy. But, after a few days (maybe as much as a week), the dupes just stopped happening. Knock wood, I have no dupe problem right now.

I have made no changes to the series options; no channel-only, no special time slot, etc.

-barry

FWIW, I was converted last week. I too noticed my 8600HD recording schedule was recording dupes. I noticed in the program guide info description of the scheduled dupe recording indicated the program was "NEW" when it clearly was not. It seemed to me like the indicator was set set to "NEW" incorrectly in the guide data therefore the DVR was going to do what it was told and record the new program since the program data indicated it was "NEW"

I would expect pre-1953 1.33 movies to have the black bars on the sides but not BONNIE AND CLYDE or THE CONVERSATION. I never had the channel, but didn't HD Net movies often show films from the 60s and 70s, I assume the 1.85 and 2.35 films spread across the widescreen, and did not have black bars on all 4 sides.

BUT, the things that they do have in True HD have looked beautiful. I actually like the fact that they leave the non-hd movies windowboxed (bars on all 4 sides) rather than upconverting. Makes it clear that you're just watching an SD picture.

BUT, the things that they do have in True HD have looked beautiful. I actually like the fact that they leave the non-hd movies windowboxed (bars on all 4 sides) rather than upconverting. Makes it clear that you're just watching an SD picture.

exactly

BUT, the things that they do have in True HD have looked beautiful. I actually like the fact that they leave the non-hd movies windowboxed (bars on all 4 sides) rather than upconverting. Makes it clear that you're just watching an SD picture.Haven’t tuned in enough to spot one of their HD showings. Not doubting that they are showing HD, but curious, what movie(s) you saw on TCM in HD?

Don’t see any logic to, or care for, the window boxing (bars on all 4 sides) at all, especially since many of the older films are 4x3 ratio. If a viewer needs :rolleyes: to see a window box to recognize SD resolution, then how do you aide this viewer when they’re watching a 4 x 3 movie?

Does this mean that even the 4x3 SD movies are window boxed (on all four sides) too? :confused::rolleyes: As I said, the few times I’ve tuned in since we got 782, I’ve only seen “wide screen” features framed with bars.

They should fill the screen appropriately and state before the movie whether it is in HD as the Premium channels did since day one. When HD first started, not every movie on HBO or Showtime was in HD (as the majority is today) and the intro screen let us know what to expect.

Anybody else having problems right now? Constant and prolonged video freezes and audo drops.

Hadn't been watching that channel, but 716, 717, and 718 are on the same QAM frequency. As such, I have noticed too much glitching AND at least 3 times recently, all three channels showed gray screens from 10 minutes to over 454.

BUT, the things that they do have in True HD have looked beautiful. I actually like the fact that they leave the non-hd movies windowboxed (bars on all 4 sides) rather than upconverting. Makes it clear that you're just watching an SD picture.

I disagree very much with this. Their upconverter is much better than anything a consumer can buy. I'd rather they do the zoom for me (or better yet, find a 16x9 transfer if it exists).

I would expect pre-1953 1.33 movies to have the black bars on the sides but not BONNIE AND CLYDE or THE CONVERSATION. I never had the channel, but didn't HD Net movies often show films from the 60s and 70s, I assume the 1.85 and 2.35 films spread across the widescreen, and did not have black bars on all 4 sides.

Part of the reason so many of us were so incensed TWC dropped HDNet was that their presentation was.. flawless. Always HD, always OAR. No other channel is even close to how perfect HDNet was in it's presentation of films!

I agree, it's awful. I was so disappointed. Does anyone have the MGM HD channel ? Does they have black bars on all sides for the widescreen fils ??

While I has it, never saw a black all 4 sides thing.

Haven’t tuned in enough to spot one of their HD showings. Not doubting that they are showing HD, but curious, what movie(s) you saw on TCM in HD?

Don’t see any logic to, or care for, the window boxing (bars on all 4 sides) at all, especially since many of the older films are 4x3 ratio. If a viewer needs :rolleyes: to see a window box to recognize SD resolution, then how do you aide this viewer when they’re watching a 4 x 3 movie?

Does this mean that even the 4x3 SD movies are window boxed (on all four sides) too? :confused::rolleyes: As I said, the few times I’ve tuned in since we got 782, I’ve only seen “wide screen” features framed with bars.

They should fill the screen appropriately and state before the movie whether it is in HD as the Premium channels did since day one. When HD first started, not every movie on HBO or Showtime was in HD (as the majority is today) and the intro screen let us know what to expect.

o nonononono

Their only presenting movies in their native format...
Cropping 4:3-original movies would be crazy.

And stating at the start whether the movie is HD or not doesn't help most people who aren't tuned in from the very start or DVRing it for later viewing (and Guide data isn't reliable enough unfortunately) - the main premium movie channels do state in the info whether a movie is HD or not - and they do 'zoom' in themselves - but i'm sure the overwhelming majority don't realize they are watching upconverted-SD

I agree, it's awful. I was so disappointed. Does anyone have the MGM HD channel ? Does they have black bars on all sides for the widescreen fils ??

MGM HD isn't a simulcast of an SD channel.

It's all HD - so they don't have to worry about that.

Seems to me that they chose to cut down on the guide data for faster transfer (they probably did their 'research' and found few people used that info)

You really want to have all movies directors not listed? You think the majority of folks don't want that bit of information?

You really want to have all movies directors not listed? You think the majority of folks don't want that bit of information?

I'm sure the majority doesn't care.

And I was referring more to the categories.

BUT, the things that they do have in True HD have looked beautiful. I actually like the fact that they leave the non-hd movies windowboxed (bars on all 4 sides) rather than upconverting. Makes it clear that you're just watching an SD picture.

So should be use "windowbox" to indicate bars all 4 sides? That's good because I try to say "letter and pillar boxed."

For me, I'd rather they upconvert to 1080 and deliver it that way. I'll generally always zoom a windowboxed presentation and feel it would look a lot better if that happened at the point of origin.

Speaking of which, one of the very few MDN things I'm actually happy about is the zoom function. In Passport, if it was windowboxed and on a SD channel (which most of them were), I HAD to use the zoom on my TV. IT had a bug whereby about 1/3 up, the image sheared (imagine the top 2/3 shifted horizontally about 5 or 6 pixels). Didn't happen all the time, but in scenes of a lot of movement, it became apparent.

However, with MDN, it seems I have to use the cable boxes zoom. No tearing at all now... seems to eliminate the bug in the TVs function.

Then again, this great "new" feature has a downside. I used to be able to change normal, zoom, etc. directly from the remote. No longer works, so I have to go into setup, and make a few more clicks to get it set.

Of course, there's also much less need for it, I think all cable channels that I had to watch in SD now have HD channels. The zooming I'm doing now is for Being Human and the Torchwoods I have recorded before we got the surprise of the century and got BBC HD.

They should fill the screen appropriately and state before the movie whether it is in HD as the Premium channels did since day one. When HD first started, not every movie on HBO or Showtime was in HD (as the majority is today) and the intro screen let us know what to expect.

Hmmm, somehow I don't think I've seen ANY "HDTV" designations in the metadata with MDN... even so, prior it wasn't exactly always accurate.

Hmmm, somehow I don't think I've seen ANY "HDTV" designations in the metadata with MDN... even so, prior it wasn't exactly always accurate. I was referring to the stations (HBO, Showtime etc.) own intro screen.

Then again, this great "new" feature has a downside. I used to be able to change normal, zoom, etc. directly from the remote. No longer works, so I have to go into setup, and make a few more clicks to get it set.


I use a Harmony One remote - and I'm using the same button as I did before to zoom. (one of the bottom corner buttons - forget which one right now)