Just follow the steps on the Tivo instruction card. The guy who came for my install was quite knowledgeable, and the install went smoothly. It does take a bit of time (about a half-hour or so) to set up the various channel scans.

-barry

Those who followed my advice to always watch anything on 705 live were rewarded last night (assuming they wanted to see Bones and/or Fringe). Both shows went the same video black as House did the night before... for about the last quarter of each show. Had to switch to 05 to see the endings... by the time it hit the start of the next show, video was restored.

I have a sneaky feeling few watched live and a lot recorded... well, it's very possible you will NOT be happy campers.

8300HDC - recorded Fringe last night; watched it an hour or so later and it was fine. There was one section of adverts towards the end where I couldn't fast forward - the screen just froze; rewinding & playing at normal speed through the offending section rectified the problem.

Just follow the steps on the Tivo instruction card. The guy who came for my install was quite knowledgeable, and the install went smoothly. It does take a bit of time (about a half-hour or so) to set up the various channel scans.

-barry

Sounds good. Did you keep a regular TW box for VOD/PPV? I'm going to keep my TW DVR in the bedroom, so I don't think I care enough to keep a non-DVR box, but I'm just curious what others are doing.

FYI, just heard Chicago was knocked out of Olympic consideration on the first round of voting.

question: how do you tell what version you have? And whats new with this new version?


This version has no new features, but (hopefully) addresses bugs that were prevalent with earlier ODN versions running on the Samsung boxes.


To enter ODN diagnostics:

SA 8300HDC: Press and hold [Select] until the Mail icon illuminates, then press [Down]
Samsung 3090: Same as above, except that there is no Mail icon... you'll just have to guess how long (7-10 seconds) to hold the [Select] button before pressing [Down].
Once you enter ODN diagnostics, the ODN version is on Page 1, third line from the bottom.

Also, on the Samsung, you can enter the Samsung diagnostics with a similar sequence.... Hold [Select] for ~10 secs, then press [Up]. Simultaneously pressing [Vol+][Info] on the front panel of the Sammie will also work as well for accessing the Samsung diagnostics.

This version has no new features, but (hopefully) addresses bugs that were prevalent with earlier ODN versions running on the Samsung boxes.


To enter ODN diagnostics:

SA 8300HDC: Press and hold [Select] until the Mail icon illuminates, then press [Down]
Samsung 3090: Same as above, except that there is no Mail icon... you'll just have to guess how long (7-10 seconds) to hold the [Select] button before pressing [Down].
Once you enter ODN diagnostics, the ODN version is on Page 1, third line from the bottom.

Also, on the Samsung, you can enter the Samsung diagnostics with a similar sequence.... Hold [Select] for ~10 secs, then press [Up]. Simultaneously pressing [Vol+][Info] on the front panel of the Sammie will also work as well for accessing the Samsung diagnostics.

thx, i went to channel 996

thx, i went to channel 996

There's much more info in the diagnostics menu... it's also universal across TW systems. The diagnostics "channel" is different in each system and doesn't display much information at all.

BTW... if you are interested in seeing where such "hidden" channels are located... and some systems run tests/previews of new channels a week or so prior to actual launch... look in Navigator's Fav Ch setup page. It seems that any channel the box can get, even those that are "hidden" (don't display in guide and are passed over in a normal Ch Up/Down step-through) shows up in the favorites setup. If you add any of the "hidden" channels as a favorite, you can scan through them with the FAV button and they do show up in the Favs section of the guide (if you turn "sort by favorites" on).

Sounds good. Did you keep a regular TW box for VOD/PPV? I'm going to keep my TW DVR in the bedroom, so I don't think I care enough to keep a non-DVR box, but I'm just curious what others are doing.

I kept my 8300HD, but I had two DVRs before I bought the Tivo. I like having two DVR boxes -- let's me record 3 (or even 4) shows in the same time slot if necessary, and lately I find it useful to back up channel 705 recordings with channel 5.

-barry

There's much more info in the diagnostics menu... it's also universal across TW systems. The diagnostics "channel" is different in each system and doesn't display much information at all.

BTW... if you are interested in seeing where such "hidden" channels are located... and some systems run tests/previews of new channels a week or so prior to actual launch... look in Navigator's Fav Ch setup page. It seems that any channel the box can get, even those that are "hidden" (don't display in guide and are passed over in a normal Ch Up/Down step-through) shows up in the favorites setup. If you add any of the "hidden" channels as a favorite, you can scan through them with the FAV button and they do show up in the Favs section of the guide (if you turn "sort by favorites" on).

thx for the info i guess there is nothing new in the fav as of now..
i wish they brought back manuel recording..

Those who followed my advice to always watch anything on 705 live were rewarded last night (assuming they wanted to see Bones and/or Fringe). Both shows went the same video black as House did the night before... for about the last quarter of each show. Had to switch to 05 to see the endings... by the time it hit the start of the next show, video was restored.

I have a sneaky feeling few watched live and a lot recorded... well, it's very possible you will NOT be happy campers.

I was at the theatre, so it's kind of hard to watch it live. :-)

And (URGHH!) I forgot to set up a Bones backup on channel 5. But it wasn't so bad. The show was fine until 42 minutes in when it froze for about 10 minutes. Luckily that 10 minute span included two sets of commercials. While it seems to have been an important part of the plot, it wasn't critical.

Since I have two DVRs, I now have one set up to make backup recordings of every Fox show using channel 5 instead of 705. I'm not happy about this, but channel 5 seems to suffer none of the very annoying problems (mostly freezes for me) that 705 does.

-barry

I was at the theatre, so it's kind of hard to watch it live. :-)

And (URGHH!) I forgot to set up a Bones backup on channel 5. But it wasn't so bad. The show was fine until 42 minutes in when it froze for about 10 minutes. Luckily that 10 minute span included two sets of commercials. While it seems to have been an important part of the plot, it wasn't critical.

Since I have two DVRs, I now have one set up to make backup recordings of every Fox show using channel 5 instead of 705. I'm not happy about this, but channel 5 seems to suffer none of the very annoying problems (mostly freezes for me) that 705 does.

-barry





this happened to me for both fringe and bones.

i was able to listened to the missing part, but not see the missing parts. it basically froze at a commercial break, so that was on the screen until it snapped back to.

I had problems with Flash Forward last night on ABC, constant audio dropouts. Once again, I had to turn on the subtitles to be able to watch the episode. :rolleyes:

By this time next week, I’ll be watching via FIOS. :cool:

8300HDC - recorded Fringe last night; watched it an hour or so later and it was fine. There was one section of adverts towards the end where I couldn't fast forward - the screen just froze; rewinding & playing at normal speed through the offending section rectified the problem.

Hmmm, as I recall it was near the end of the program that it went to video black, audio running, exactly like that House ep. I switched to 05 and when I checked back, video was back... but it was something like a 5-6 minute period. So it COULD have been more momentary than I saw.

There's much more info in the diagnostics menu... it's also universal across TW systems. The diagnostics "channel" is different in each system and doesn't display much information at all.

BTW... if you are interested in seeing where such "hidden" channels are located... and some systems run tests/previews of new channels a week or so prior to actual launch... look in Navigator's Fav Ch setup page. It seems that any channel the box can get, even those that are "hidden" (don't display in guide and are passed over in a normal Ch Up/Down step-through) shows up in the favorites setup. If you add any of the "hidden" channels as a favorite, you can scan through them with the FAV button and they do show up in the Favs section of the guide (if you turn "sort by favorites" on).

One thing I notice is that 996 now has 6 pages of info whereas in Passport it was a single page. AND one has to page to #6 for the software data. It also seems to take a LOT longer to load than previously.

The "advanced" diagnostics actually dates the software version, 2.4.6.21 says Aug 21, 2009!

There's also versions for another half dozen or so "items" might you know what each is?

FWIW, there's no fav channel thing in MDN, that seems to be an ODN only thing. Berk32 has always tracked that stuff for us and it took him 2 days to swap his MDN for ODN to regain that functionality!

I was at the theatre, so it's kind of hard to watch it live. :-)

And (URGHH!) I forgot to set up a Bones backup on channel 5. But it wasn't so bad. The show was fine until 42 minutes in when it froze for about 10 minutes. Luckily that 10 minute span included two sets of commercials. While it seems to have been an important part of the plot, it wasn't critical.

Since I have two DVRs, I now have one set up to make backup recordings of every Fox show using channel 5 instead of 705. I'm not happy about this, but channel 5 seems to suffer none of the very annoying problems (mostly freezes for me) that 705 does.

-barry

Indeed! I also mentioned Fringe, but it appears it was very momentary, I had switched and came back 10 minutes later and saw it back up.

I still think my advice, your strategy should be paid attention to, we sure have had issues with this channel for a LONG period of time... this black video, full audio is simply the latest symptom of a habitual issue that seems related to the channel... I doubt the issue is with Fox, but with TWC, although it COULD be with Fox.

I had problems with Flash Forward last night on ABC, constant audio dropouts. Once again, I had to turn on the subtitles to be able to watch the episode. :rolleyes:

By this time next week, I’ll be watching via FIOS. :cool:

You LUCKY dog you! FF seemed fine over here... not to mention I've been sucked into it's universe!

It's being said in 2 other forums that TWC has said the 3270 Samsung box being deployed in 2 other areas now does not do PIP (which means no swapping buffers)...

I find this terribly hard to believe (Samsung's latest DVR can't do PIP, TWC is rolling out a box that won't do PIP). Even so, someone in the field is also saying they can't do PIP on a 3270.

I've got to be mentally deranged, everyone seems to be taking this news in stride! Have we sunk so far that few care? Or maybe it's that our expectations have sunk so low because we are simply too used to the garbage software like we have to live with as TWC customers?

One thing I notice is that 996 now has 6 pages of info whereas in Passport it was a single page. AND one has to page to #6 for the software data. It also seems to take a LOT longer to load than previously.

The "advanced" diagnostics actually dates the software version, 2.4.6.21 says Aug 21, 2009!

There's also versions for another half dozen or so "items" might you know what each is?

FWIW, there's no fav channel thing in MDN, that seems to be an ODN only thing. Berk32 has always tracked that stuff for us and it took him 2 days to swap his MDN for ODN to regain that functionality!

Actually, my only exposure to MDN is at a friend's house... although I have accessed the diagnostics pages on their box, I have never completely deciphered what was available there... the pages are vastly different than in ODN.

The ODN diagnostics "channel" (Ch 1611 here) that I have is only a single page and takes forever to load. It lists:

MAC Address
IP
Network Status
OOB Data Rx Level
OOB Data Tx Level
Authorization Binding
Service Group
Stack Version
ODN Version/Date
CableCard Version
The full ODN diagnostics are 14 pages.

I've got to be mentally deranged, everyone seems to be taking this news in stride! Have we sunk so far that few care? Or maybe it's that our expectations have sunk so low because we are simply too used to the garbage software like we have to live with as TWC customers?

For many, myself included, this is simply not an important feature. I don't use PiP; ever.

A_C

Not only that there is only 1 90 minute buffer.

I had wideband internet service installed today. The modem is a combo modem/wireless router SMCD3GN that's about the size of a hardcover book. Its shape reminds me of the first gen PS3. If you don't have a router and need one, the SMCD3GN provides one. If you have your own router, you must turn on bridge mode to use it with the SMCD3GN. The disadvantage of this is that Time Warner has tried to lock down its combo unit so you can't configure the firewall, ports or any other router settings, which is half the point of having a router. There is a fairly easy way to gain access to the full set of controls for the combo unit which you can find on the Road Runner 50/5 thread on DSL Reports. Alternatively, Level 3 can remotely re-configure the SMCD3GN and turn on its bridge mode, allowing you to use your own router. That's what I did although it did two calls to get a Level 3 tech who knew how to do this. The first said there was no way. I cut him some slack because I think DOCSIS 3.0 is pretty new to them too. Incidentally, Motorola sells a DOCSIS 3.0 compliant standalone modem model SB6120. It costs about $80-100. Time Warner doesn't yet support this yet but apparently plans to. It is a modem-only model so there'd be no need to deal with the bridge mode hassle once it's supported by Time Warner (also no monthly rental fee to rent the modem).

Speed-wise, the wideband service works as advertised. Even during peak hours, I'm getting 50/5 speeds in zip code 10019 (57th and 11th Ave). Pretty impressive. Of course, as more people get the service, performance will drop. The installer who was a very skilled and knowledgeable member of the ops tech department said the price will probably drop soon. There have been reports by many folks of the modem constantly losing sync and internet connection so there are definitely some teething pains. I saw some of the dropped connection right after the install but it has been solid ever since I had bridge mode turned on. Don't know if the two are related.

Finally, an update on the glitches I've posted about. I've been in touch with people in Time Warner management and they are aware of glitches on HD channels in the last month or so. That's the good news. The bad news is they still haven't pinpointed the cause. They are using visits and installs as an opportunity to troubleshoot, which is what they did with my appointment today (an ops tech is not usually sent to install a modem). It's not exactly great news but at least they're aware of system issues.

I was watching a saved program on my DVR and pressed stop. I got the usual save or delete dialogue, but it disappeared before I could make a selection, and my program suddenly resumed playing. I pressed stop again, but it only paused the program and didn't bring up any dialogue. Although my program was playing normally, I couldn't access any menus or change the channel or anything.

After a minute or so, my box rebooted on its own. It's a bit freaky to me how much longer it takes Navigator to boot compared to Passport. I was afraid my box was going to give me troubles again, but everything is back to normal now.

Must've just been a glitch. Don't think it was an update of any kind, because my version number is the same.

I had wideband internet service installed today.

Good report... thanks. A router as well, who woulda thunk! I assume the wireless part DOES work?

Pricing looks to be more than double standard rates, way too rich for me. Mostly because I doubt it would help all that much with things like news websites (i.e. like out 2 tabloid papers) that take as long to eventually load as they did back in the modem days!

For many, myself included, this is simply not an important feature. I don't use PiP; ever.

A_C

Oh I DO understand that... but my guess would be more than 50% DO use it. Then again, I also bet you if it was gone on all current installations, there would be a huge outpouring of anger. There's none of those boxes here, getting a 3090 seems terribly spotty as it is, so it also could be that I look ahead to what will happen more than others.

In any case, the issue (IMO) is that one feature of significant value that we've had for years and years appears to be on it's way out AND there's simply no earthly reason for them to eliminate it.

Good report... thanks. A router as well, who woulda thunk! I assume the wireless part DOES work?

Pricing looks to be more than double standard rates, way too rich for me. Mostly because I doubt it would help all that much with things like news websites (i.e. like out 2 tabloid papers) that take as long to eventually load as they did back in the modem days!

I never tried to connect to the wireless signal from the unit before I had it turned off but it was definitely broadcasting. The install tech forgot to give me the access point name and password but Level 3 support gave them to me.

I agree that it is too expensive value for money and certainly complete overkill for normal browsing. Outside of speed measurement sites, it's almost impossible to find a real world site where you can download a single file at 50 mbits/sec. Most servers simply don't send data at that high a rate. But it's pretty easy to do concurrent downloads where the bandwidth definitely helps. For instance, I downloaded three TV episodes on iTunes at the same time - not an unusual situation in iTunes since buying an HD episode automatically downloads an SD version as well - and each of them matched the download speed of a single episode using the regular Road Runner. An hour-long HD episode from iTunes takes 25 minutes to download at 10 mbits/sec - which seems to be the max speed of Apple's servers - so being able to concurrently download at that speed saves a lot of time. And of course, there's the huge leap in upload speed.

How will we know when switched digital video is activated on the system.

How will we know when switched digital video is activated on the system.

With great fanfare, TWC will announce a major new 'upgrade' purporting to be the greatest thing since sliced bred. It will then be followed by months of glitches and service interruptions, attributable to a recent 'software issue'.

A_C

Indeed! I also mentioned Fringe, but it appears it was very momentary, I had switched and came back 10 minutes later and saw it back up.

I still think my advice, your strategy should be paid attention to, we sure have had issues with this channel for a LONG period of time... this black video, full audio is simply the latest symptom of a habitual issue that seems related to the channel... I doubt the issue is with Fox, but with TWC, although it COULD be with Fox.

Actually I was wrong about my 8300HDC recording Fringe OK. It seems as though there was a jump from one commercial break to the next thereby missing a whole chunk of the show. This happened near the end. I'd had a couple of beers and thought that the storyline seemed a little disjointed but didn't notice the "jump". My wife noticed it when she watched Fringe the next day. I've never had the "black video full audio" on 705 though.

Great news. Where are you located, and do you know what version software you are running?

Thanks,

-barry


Bayside, Queens. ODN 3.1.3_2

What is the make and model of the external drive?


I think it was an old Seagate 160GB drive that I had lying around.

I stuck it inside an "Aluminum External SATA II eSATA Drive Enclosure 3.5 for MAC and PC" from cooldrives.com. Working like a charm!

Hey guys, I've been a long time lurker/occasional poster to this thread and an even longer TWC customer however, I've decided to jump ship to Fios. The install is scheduled for this coming Friday. If there's any questions or anything else that may be of interest to you, just let me know and I'll do my best to oblige.

One thing's for sure though, Fios is VERY eager to get business. For example, Verizon emailed my an estimate of what my monthly bill would be. (I give Verizon a lot of credit for this, at least they're up front with this information and don't wait for the installation to be complete before they tell you what your total monthly bill will be) Anyhow, I was not happy about the cost of Taxes/Fees/Other Charges which amounted to $23.15 month. When I called to express my displeasure, they knocked another $10 off of my monthly bill.

Where in the City do you reside?^^^^^

How will we know when switched digital video is activated on the system.

Far as I can tell/know/read, at this point there's no need for it. Still, the MDN diagnostics DO seem to say it's active.

With great fanfare, TWC will announce a major new 'upgrade' purporting to be the greatest thing since sliced bred. It will then be followed by months of glitches and service interruptions, attributable to a recent 'software issue'.

A_C

It now seems they did slip an unannounced one in with the .21 update. As of this Friday, none of my series recordings are being scheduled, so that's three days and so far. I even re-did all Fri/Sat series and zip, nothing, nada. Needless to say they have turned a perfectly functional, reliable and consistent box into a nightmare... it goes back later this week.

Actually I was wrong about my 8300HDC recording Fringe OK. It seems as though there was a jump from one commercial break to the next thereby missing a whole chunk of the show. This happened near the end. I'd had a couple of beers and thought that the storyline seemed a little disjointed but didn't notice the "jump". My wife noticed it when she watched Fringe the next day. I've never had the "black video full audio" on 705 though.

For the past week, that is the "symptom" I see for nighttime 705 shows... but watching live, not recorded. Daytime (i.e. Giants game yesterday) I see several total freezes, audio and video... then picked up right after the action one expected to see. Fortunately, with anything significant shown 5-6 times, ultimately it's more annoying than devastating (imagine if it was "The Catch" and the only replay in video you ever saw was some grainy, 4:3 SD footage on the news?).

Hi. Over the last week there has been banding\interference on the video when using the SA8300 HD DVR. It is connected to my HDTV via HDMI. The banding only appears when using the 8300. My CC source is problem free so my HDTV is OK. Anyone else? BTW, the 8300HD is using that crappy new software.

TIA...JL

Hey, if ANYONE is visiting/visits 23rd street this week, I'd appreciate it if you could scope out whether they have 3090s, if not when they expect or typically get them. My box no longer will schedule anything from the series list so I COULD muddle along manually past this week if I had some idea how to maximize my chances for getting a 3090.

How will we know when switched digital video is activated on the system.

It tells you the SDV status in the diagnostic screen, It is not active currently

Hi. Over the last week there has been banding\interference on the video when using the SA8300 HD DVR. It is connected to my HDTV via HDMI. The banding only appears when using the 8300. My CC source is problem free so my HDTV is OK. Anyone else? BTW, the 8300HD is using that crappy new software.

TIA...JL

Get a new box and let go the death grip you have on the ancient 8300HD, passport is not coming back get a new box

...The install is scheduled for this coming Friday. If there's any questions or anything else that may be of interest to you, just let me know and I'll do my best to oblige.

...Verizon emailed my an estimate of what my monthly bill would be.

....I called to express my displeasure, they knocked another $10 off of my monthly bill.

I’m also having my install on Friday. I tried calling for that $10 “What’s this tax charge?” trick that you suggested but they didn’t go for it. They said because of my sign up bonus incentives I couldn’t get anything more.

What did you get as a sign up bonus?

I got a free multi room DVR for three months and $200 cash back. $150 to come after a few months of billing and $50 to be sent to me immediately in a BJ’s Visa card. After the bonus crap the pricing is extremely close to what TW’s was, but that was with a lot of prodding with TW. In other words, don’t think you’ll be saving a ton of money. My main hope is that the picture and audio quality is better, as reported. That is reason enough for me.

I love how these guys always front load things... many are impressed until 6 months or so later when they start paying a LOT more and get in a huff.

I love how these guys always front load things... many are impressed until 6 months or so later when they start paying a LOT more and get in a huff.
Well, aside from the multi room DVR charge (after three months), the price is locked in for two years. I'm not locked in for two years, just the price. ;)

Hi. Over the last week there has been banding\interference on the video when using the SA8300 HD DVR. It is connected to my HDTV via HDMI. The banding only appears when using the 8300. My CC source is problem free so my HDTV is OK. Anyone else? BTW, the 8300HD is using that crappy new software.

TIA...JL

Before getting a new box, I would suggest a service call requesting an IN-HOUSE TECH, (Not an Independent Contractor) to have them come to your home and ask to please check signal strength inside and outside the home, and your cable line for any problems. Many times issues such as weathering, aging lines, and signal splitters, can cause problems whether you have a new box or not. This should be the premise of your call.

The tech can bring you a new box, but have the signal and line issues checked first before replacing the box.

Jack

Where in the City do you reside?^^^^^

I'm near Rosedale.

I’m also having my install on Friday. I tried calling for that $10 “What’s this tax charge?” trick that you suggested but they didn’t go for it. They said because of my sign up bonus incentives I couldn’t get anything more.

What did you get as a sign up bonus?


I ordered the Triple play package and I will receive a $150 debit card plus and I get an additional $5 off per month (for one year) for ordering online. My rates are guaranteed for 2 years.

Unfortunately, $120 of the money I am getting from Verizon will be going to TWC to pay for the termination of my agreement with them. :(

Even with adding an additional set, at the end of the day I am saving about $30 per month by moving from TWC to Verizon.

Did anyone else lose all of their HD channels with direct connect to their TV tuner? I'm in the UES.

My 8300HD was updated either today 10/5 or 10/01 (date of last reboot displayed in the Diags page) I've been away for the weekend, but given that old habits die hard... I tried using the FAV button on the Video Guide and it was surprised when it worked. This did not work in the previous version... I'm sure of that. I don't know what else has been fixed as I just found out that it is a new MDN version.

The new MDN is version Atlas v2.4.6-21-ptv (Mt. Sherman)
The old MDN version was Atlas v2.4.4-16-ptv (Pyramidr

Anyone else noticed this? I'm in the UWS (88th street and Columbus Ave).

So having been through recording freezes and unwatchable hd channels- two new boxes and still have the stuttering unwatchable hd channels.
Ive been using the 8300hd's as thats all they'll give me-

Would a tivo box with a cable card solve my problems? Im tempted to go up to bestbuy before the tech comes on thursday and pick one up-




8300hd twc greenwich village.

How will we know when switched digital video is activated on the system.

You'll know when we Tivo users will start complaining about not being able to get all the channels.

-barry

Fox Victory!

OK, so maybe it's a little (a lot?) too early to claim victory, but I just watched House in HD (recorded on channel 705), and there was not a single glitch in the whole show! OK, it's anecdotal evidence, but maybe TWC and Fox have figured out their problem.

-barry

Fox Victory!

OK, so maybe it's a little (a lot?) too early to claim victory, but I just watched House in HD (recorded on channel 705), and there was not a single glitch in the whole show! OK, it's anecdotal evidence, but maybe TWC and Fox have figured out their problem.

-barry

It won't last; it never does.

A_C

My 8300HD was updated either today 10/5 or 10/01 (date of last reboot displayed in the Diags page) I've been away for the weekend, but given that old habits die hard... I tried using the FAV button on the Video Guide and it was surprised when it worked. This did not work in the previous version... I'm sure of that. I don't know what else has been fixed as I just found out that it is a new MDN version.

The new MDN is version Atlas v2.4.6-21-ptv (Mt. Sherman)
The old MDN version was Atlas v2.4.4-16-ptv (Pyramidr

Anyone else noticed this? I'm in the UWS (88th street and Columbus Ave).

Mine got updated to this version this morning at about 2:30AM. Everything seems OK and stable enough to me. Haven't noticed anything different beyond the aforementioned ability to frame advance/frame back (pause the program, then use the FF/REW key to move one frame foreward or backward). Hoping it increases stability.....I've been having 2-3 crashes/reboots a week with the previous version of MDN on my 8300HD (which otherwise I've been pretty happy with given its limitations).

Well, aside from the multi room DVR charge (after three months), the price is locked in for two years. I'm not locked in for two years, just the price. ;)

Larry, are you STILL on 2.4.4.16 in Queens on your 8300HD/MDN? Somehow I thought we all had gotten it... especially as Manhattan was always dead last for ANYTHING from TWC!

I'm taking a fresh look at TiVO. Far as I can really tell, TWC costs 11 bucks for DVR, FiOS 16. Sooo, if anyone wants to post what they do NOT like about TiVO, go ahead (I know about lack of VOD and <tru2way>).

Mine got updated to this version this morning at about 2:30AM. Everything seems OK and stable enough to me. Haven't noticed anything different beyond the aforementioned ability to frame advance/frame back (pause the program, then use the FF/REW key to move one frame foreward or backward). Hoping it increases stability.....I've been having 2-3 crashes/reboots a week with the previous version of MDN on my 8300HD (which otherwise I've been pretty happy with given its limitations).

My box did something weird last night; it spontaneously switched to the SD equivalent of what I was watching.

Without warning, in the middle of the 6 o'clock news, it just tuned from NBC-HD (704) to NBC-SD (04).

I switched back and everything seemed fine, but it left my head scratching.

A_C

Did anyone else lose all of their HD channels with direct connect to their TV tuner? I'm in the UES.

Perfectly normal if your TV does not have a QAM tuner (or it does and you haven't done a scan).

Fox Victory!

OK, so maybe it's a little (a lot?) too early to claim victory, but I just watched House in HD (recorded on channel 705), and there was not a single glitch in the whole show! OK, it's anecdotal evidence, but maybe TWC and Fox have figured out their problem.

-barry

Ah-yup, glitch-free last night. Unfortunately, we've seen this before, it looks for all the world the issue has been put to bed... but it manages to pop back up. I'm still following my own advice, whenever I can, I'll always watch live. At least I still have a working PIP so I can amuse myself during commercials!

Larry, are you STILL on 2.4.4.16 in Queens on your 8300HD/MDN? Somehow I thought we all had gotten it... especially as Manhattan was always dead last for ANYTHING from TWC!
Since I’m having the Fios installed on Friday, I haven’t bothered to check for version upgrades. It’s been hectic at home trying to get through the DVR recordings. I have three operas that have been sitting on the drive that I can kiss good-bye, never have time this week. I guess they’ll be on again
I'm taking a fresh look at TiVO. Far as I can really tell, TWC costs 11 bucks for DVR, FiOS 16. Sooo, if anyone wants to post what they do NOT like about TiVO, go ahead (I know about lack of VOD and <tru2way>).
Regarding the Tivo, If you are planning on getting one and then switching to Fios, check out the thread I linked. I was ready to take the plunge and buy the Tivos but I decided to wait until the new version comes out in several months and now, according to the chat in this thread, there might be compatibility issues down the road with Tivo and Fios. Therefore, I’m waiting.

http://www.avsforum.com/avs-vb/showthread.php?p=17302531#post17302531

My box did something weird last night; it spontaneously switched to the SD equivalent of what I was watching.

Without warning, in the middle of the 6 o'clock news, it just tuned from NBC-HD (704) to NBC-SD (04).

I switched back and everything seemed fine, but it left my head scratching.

A_C

I've never seen that one before.....

Since I’m having the Fios installed on Friday, I haven’t bothered to check for version upgrades. It’s been hectic at home trying to get through the DVR recordings. I have three operas that have been sitting on the drive that I can kiss good-bye, never have time this week. I guess they’ll be on again

Wow, opera! It used to be my least favorite form/genre of music, but as I grow older, I'm appreciating it more. Used to detest rap, but now not near as much. Just drove (on a bus) by Lincoln Center on the way home and I am AGHAST that they are spending 1.2 BILLION for a Las Vegas fountain and a bunch of useless UNNECESSARY crap that undoubtedly push the average ticket price over 200 bucks. Not to mention when it was being built, I was working at ABC News and my office looked over the whole area.

Regarding the Tivo, If you are planning on getting one and then switching to Fios, check out the thread I linked. I was ready to take the plunge and buy the Tivos but I decided to wait until the new version comes out in several months and now, according to the chat in this thread, there might be compatibility issues down the road with Tivo and Fios. Therefore, I’m waiting.

http://www.avsforum.com/avs-vb/showthread.php?p=17302531#post17302531

Damn... I had a nasty issue yesterday so I was almost ready to jump, on the one hand because I could transition it from TWC to FiOS. The worst of that issue seems over, so I can go back to "considering." I still think the $$$ issue VERY MUCH favors going TiVO w/FiOS than TWC.

Been going to the NY FiOS thread, but this one you posted may be better... although in 30 seconds I'm not loving what I quickly read. Then again, the notion that Verizon is NOT going w/<tru2way> MAY be just one person's opinion.

A friend wants help: Anybody know what's up with the Yankees tomorrow night? The mlb.com site says the game is on TBS starting at 6:07pm. TWC says the game starts at 8:30 (and Tivo agrees). Given that we have no manual recordings under Navigator, what should he do? Any ideas.

-barry

A friend wants help: Anybody know what's up with the Yankees tomorrow night? The mlb.com site says the game is on TBS starting at 6:07pm. TWC says the game starts at 8:30 (and Tivo agrees). Given that we have no manual recordings under Navigator, what should he do? Any ideas.

-barry
Definitely at 6:07

Record something on TBS at 6PM and extend it or just record several shows after that.

Ah-yup, glitch-free last night. Unfortunately, we've seen this before, it looks for all the world the issue has been put to bed... but it manages to pop back up. I'm still following my own advice, whenever I can, I'll always watch live. At least I still have a working PIP so I can amuse myself during commercials!

During last night's Hell's Kitchen on 705, which I was watching live and also recording, the picture froze at about 8:30 and then went black about a minute later. The sound continued though. I switched to 5 to continue watching and would switch back during commercial breaks. The problem seemed to last about 15 minutes. Meanwhile, I noticed that at some point my DVR was no longer recording.

This has also happened during Mad Men and other shows. Why then hell can't the DVR either keep recording or continue recording once the issue is cleared up?

The reliablility issue with TWC really makes me hate them.

My 8300HD was updated either today 10/5 or 10/01 (date of last reboot displayed in the Diags page) I've been away for the weekend, but given that old habits die hard... I tried using the FAV button on the Video Guide and it was surprised when it worked. This did not work in the previous version... I'm sure of that. I don't know what else has been fixed as I just found out that it is a new MDN version.

The new MDN is version Atlas v2.4.6-21-ptv (Mt. Sherman)
The old MDN version was Atlas v2.4.4-16-ptv (Pyramidr

Anyone else noticed this? I'm in the UWS (88th street and Columbus Ave).

I am in the Hudson Valley division but I did look at my status yesterday on my 8300HD. I am running the Mt Sherman version and SDV is enabled.

During last night's Hell's Kitchen on 705, which I was watching live and also recording, the picture froze at about 8:30 and then went black about a minute later. The sound continued though. I switched to 5 to continue watching and would switch back during commercial breaks. The problem seemed to last about 15 minutes. Meanwhile, I noticed that at some point my DVR was no longer recording.

I didn't watch it live, but I lost 15 minutes (roughly) in my DVR record on channel 705 during Hells Kitchen. It seemed to be the :30 to :42 section. When I tried to FF at the point where it stopped recording, I couldn't. I had to put it in Play mode, and then it skipped right to :42 or so. Annoying.

I didn't watch it live, but I lost 15 minutes (roughly) in my DVR record on channel 705 during Hells Kitchen. It seemed to be the :30 to :42 section. When I tried to FF at the point where it stopped recording, I couldn't. I had to put it in Play mode, and then it skipped right to :42 or so. Annoying.

Same thing happened to me. The video portion of Hells Kitchen just froze for about 20 minutes; audio was unaffected. As usual, TWC support was completely clueless about it.

A_C

During last night's Hell's Kitchen on 705, which I was watching live and also recording, the picture froze at about 8:30 and then went black about a minute later. The sound continued though. I switched to 5 to continue watching and would switch back during commercial breaks. The problem seemed to last about 15 minutes. Meanwhile, I noticed that at some point my DVR was no longer recording.


I didn't watch it live, but I lost 15 minutes (roughly) in my DVR record on channel 705 during Hells Kitchen. It seemed to be the :30 to :42 section. When I tried to FF at the point where it stopped recording, I couldn't. I had to put it in Play mode, and then it skipped right to :42 or so. Annoying.Same for me, piece of crap. I tried watching it later on and didn’t realize the glitch right away because it froze during a commercial break. When I fast forwarded through to the show, they were already done with their cooking. WTF.

this is my first post in this thread as i just saw it for the first time.

i've been on twc in astoria, queens for the last four years.

my only current issue is with my 8300 recording only the first minute of a scheduled show.

it happens sporadically and could happen with any show at anytime.

i swapped the box out but it still happens with the new box.

During last night's Hell's Kitchen on 705, which I was watching live and also recording, the picture froze at about 8:30 and then went black about a minute later. The sound continued though. I switched to 5 to continue watching and would switch back during commercial breaks. The problem seemed to last about 15 minutes. Meanwhile, I noticed that at some point my DVR was no longer recording.

This has also happened during Mad Men and other shows. Why then hell can't the DVR either keep recording or continue recording once the issue is cleared up?

The reliablility issue with TWC really makes me hate them.

Thankfully you DO indicate location, that makes it far easier to actually understand what's going on... if the same symptoms show up elsewhere, then we CAN reasonably conclude it's a system wide issue. I've never seen that show, but it sure sounds exactly like symptoms I have seen.

I think there are certain issues having to do with the signal that CAN cancel even a recording in progress. I think the DVR is "supposed" to resume a recording if it was interrupted. During the MDN update, I was in the middle of a recording and 10 minutes after the recording stopped, it resumed. Then again, "supposed" must always be used as this "software" is a joke... it has a reliability index of some negative number.

Just as a FWIW, my aunt had a DVR installed 2 weeks ago (her first). I visited her last night and see they gave her a 8300HD/MDN. So it looks like they continue to re-circulate those ancient boxes. Which means if you need to swap your box, you COULD end up with another 8300HD, not even a HDC.

Just as a FWIW, my aunt had a DVR installed 2 weeks ago (her first). I visited her last night and see they gave her a 8300HD/MDN. So it looks like they continue to re-circulate those ancient boxes. Which means if you need to swap your box, you COULD end up with another 8300HD, not even a HDC.

what is the newest/best box?

what is the newest/best box?

I'd say the Samsung 3090. BUT that is largely based on my filtering of a ton of stuff I've read. It clearly is the latest design of DVRs. BUT, any of the three have multiple known issues. AND a lot of those issues may NOT affect all boxes equally.

Personally, I think any and all of these issues are 100% in the software, not the hardware. Of all of them, it seems the 3090 CAN be field upgraded to a 320G drive, so that box would be my first choice.

I didn't watch it live, but I lost 15 minutes (roughly) in my DVR record on channel 705 during Hells Kitchen. It seemed to be the :30 to :42 section. When I tried to FF at the point where it stopped recording, I couldn't. I had to put it in Play mode, and then it skipped right to :42 or so. Annoying.

That happened to me with the last 10 minutes of Family Guy from Sunday Night. I recorded HK last night, but was watching it OTA simultaneously. I never bothered to check the recording before deleting it, so I'd bet it was the same as you guys. We are making progress though, at least the one hour recorded in one segment for me. :rolleyes: The OTA signal was fine, so it wasn't a FOX issue.

I'd say the Samsung 3090. BUT that is largely based on my filtering of a ton of stuff I've read. It clearly is the latest design of DVRs. BUT, any of the three have multiple known issues. AND a lot of those issues may NOT affect all boxes equally.

Personally, I think any and all of these issues are 100% in the software, not the hardware. Of all of them, it seems the 3090 CAN be field upgraded to a 320G drive, so that box would be my first choice.

and twc carries it and i can swap out my 8300's for the 3090 by bringing them into the store on 34th?

and twc carries it and i can swap out my 8300's for the 3090 by bringing them into the store on 34th?
I don’t know about 34th street location but you are aware that there is one in the Queens Center? Should be a stones throw from Astoria.

i work in midtown, so i always go there - i'll give them a call - thanks for the heads up. :)

During last night's Hell's Kitchen on 705, which I was watching live and also recording, the picture froze at about 8:30 and then went black about a minute later. The sound continued though. I switched to 5 to continue watching and would switch back during commercial breaks. The problem seemed to last about 15 minutes. Meanwhile, I noticed that at some point my DVR was no longer recording.

This has also happened during Mad Men and other shows. Why then hell can't the DVR either keep recording or continue recording once the issue is cleared up?

The reliablility issue with TWC really makes me hate them.

If you are actually watching the show (as opposed to a recording of the show) when this happens, you can switch to channel 5. These "glitches" (I use quotes because I think the word "glitches" is not nearly strong enough to describe what happens) are almost always only on the HD version of the channel.

-barry

I'd say the Samsung 3090. BUT that is largely based on my filtering of a ton of stuff I've read. It clearly is the latest design of DVRs. BUT, any of the three have multiple known issues. AND a lot of those issues may NOT affect all boxes equally.

Personally, I think any and all of these issues are 100% in the software, not the hardware. Of all of them, it seems the 3090 CAN be field upgraded to a 320G drive, so that box would be my first choice.

I know we differ on this, but I think the 8300HD is the best of the boxes (and I have had all three of the TWC boxes). My main reason for preferring it to the 3090 is that MDN (the 8300HD) supports external drives. I have heard comments that indicate that the latest version of ODN also supports external drives, but until I can verify that I still prefer the 8300HD.

If ODN now supports external drives, then I'd say my preference is for the 3090 which is generally faster then the 8300HD.

I'm going to keep my 3090 an extra month in order to try adding an external drive.

-barry

I'd say the Samsung 3090. BUT that is largely based on my filtering of a ton of stuff I've read. It clearly is the latest design of DVRs. BUT, any of the three have multiple known issues. AND a lot of those issues may NOT affect all boxes equally.

Personally, I think any and all of these issues are 100% in the software, not the hardware. Of all of them, it seems the 3090 CAN be field upgraded to a 320G drive, so that box would be my first choice.

I would agree but, as you mentioned, the 3090 is not without its quirks. Its worst problem seems to be isolated to my (Charlotte) market... at times it will just refuse to record our CBS and FOX HD channels. However, we have found that it will work fine for awhile after a reboot... so I have just gotten in the habit of rebooting the box - which can be done purely from the remote - every Monday morning. It will typically be fine all week after that. I have not seen this issue reported in any other division, so it may very well be a headend or guide issue unique to Charlotte.

Its other quirk has been that it tends to lose AV sync after signal glitches... but a brief pause/play or pause/live sequence will restore the AV sync.

Otherwise, it has done a very good and "unfussy" job managing my series recordings, and the 320GB internal storage makes the need for eSATA support or manual babysitting of series recordings a non-issue. I have also found its component PQ to be exceptionally good, and its PiP windows are out at the corners of a 16:9 display, unlike the the 8300s.

I would agree but, as you mentioned, the 3090 is not without its quirks. Its worst problem seems to be isolated to my (Charlotte) market... at times it will just refuse to record our CBS and FOX HD channels. However, we have found that it will work fine for awhile after a reboot... so I have just gotten in the habit of rebooting the box - which can be done purely from the remote - every Monday morning. It will typically be fine all week after that. I have not seen this issue reported in any other division, so it may very well be a headend or guide issue unique to Charlotte.

Its other quirk has been that it tends to lose AV sync after signal glitches... but a brief pause/play or pause/live sequence will restore the AV sync.

Otherwise, it has done a very good and "unfussy" job managing my series recordings, and the 320GB internal storage makes the need for eSATA support or manual babysitting of series recordings a non-issue. I have also found its component PQ to be exceptionally good, and its PiP windows are out at the corners of a 16:9 display, unlike the the 8300s.

how do you reboot the box from the remote?
i'm sick of this thing rebooting on me during a recording.

Also, when and how did you get the 320 gig box?

Whats up with TBSHD 708 the MLB game is on now and the channel keeps stoping and starting..

Was coming to post about the 708/TBS issues.

Rebooting did nothing. Watching on Ch 8.

Noticed it last night as well on Twins/Tigers. Worse today I think.

Perfectly normal if your TV does not have a QAM tuner (or it does and you haven't done a scan).

But I do. That's the problem. I've been watching HD broadcast TV for about 6 years now on my direct connect $13/month sub. For some reason the service went down over the weekend and then again 2 days ago and the HD channels never returned.

You're suppose to be able to tune into 2-1,4-1,5-1 etc to get the HD versions but they're now gone.

I'm still unsure whether or not TWC is requried by law to provide those channels. Someone I spoke to said that they're only requried to provide the SD versions. I wonder if I should take this up with the FCC?

This sucks because in the old pre-digital days they're required to provide broadcast channels without cablebox.

Was coming to post about the 708/TBS issues.

Rebooting did nothing. Watching on Ch 8.

Noticed it last night as well on Twins/Tigers. Worse today I think.

So you guys just noticed the gliches and picture freeze today on TBS. This problem has been going on the whole season. I got tired of calling TWC regarding this problem.

Was coming to post about the 708/TBS issues.

Rebooting did nothing. Watching on Ch 8.

Noticed it last night as well on Twins/Tigers. Worse today I think.

So you guys just noticed the gliches and picture freeze today on TBS. This problem has been going on the whole season. I got tired of calling TWC regarding this problem.

These audio drop outs suck. I also tried rebooting with no change.

I had no problems that I can think of last year. By the way, I didn't watch any other games on TBS this year.

yeah....i called twcny as well....there were like....we are having a temp problem...reboot...yada yada....i asked for a refund of tbs hd for a month...i wonder what that will come out to.....

so its been going on all year?

I'm getting the drops on 708, Is this game on any other Ch?

I'm getting the drops on 708, Is this game on any other Ch?

Same here in the UWS... sounds cuts out and then the screen freezes. NO GOOD!

I'm getting the drops on 708, Is this game on any other Ch?

same in the village.

TBS freezes for a few seconds every few minutes here on the UES. There it goes again. Pretty weak.

Yup the problem of picture freeze and audio drops on TBS HD has been going on all season long. Maybe they should put TBS HD on a QAM with two HD channels only instead of 3. Everyone should call and complain otherwise they will not fix the problem.

This is really freaking annoying! Just when ARod was swinging the Pq freezes up, I don't watch TBS that much has this been going on for awhile? I refuse to watch in SD.

The TW Contact Via email page looks like a Craigslist setup, it's really cheesy! What's up with that?

Picture freezing here on e 14th st too. Very frustrating..would have been nice to see Matsui's home run swing...

This is really freaking annoying! Just when ARod was swinging the Pq freezes up, I don't watch TBS that much has this been going on for awhile? I refuse to watch in SD.

And Folks don't assume that the problem will go away after tonight if TWC don't fix it. The problem will be there for every game. I used to turn to TBS SUndays game, and every week the problem was there. Of course I stoped watching it once the football season started.

how do you reboot the box from the remote?
i'm sick of this thing rebooting on me during a recording.

Also, when and how did you get the 320 gig box?

It's in the Samsung hardware diagnostics, which you can acces by pressing [Select] for ~10 seconds, then pressing [Up]. Then the REBOOT option is at the bottom of the main menu.

I had one of the original 3090s distributed here back in April, which initially all came with a 320GB drive (Charlotte was the first division to get widespread deployment of the 3090). My second 3090 came with a 160, but I took care of that for $50 and 10 minutes time.

Question: I live on the West side of Manhattan, What should i expect at a Time Warner Installation??? Can i choose between HDMI or Component??? Do they provide you with a New HD Box? How much should i expect to pay for the cable service from TWC? Is HD free from TWC? I only had a few choices TWC or RCN in my building.DirecTV is not available in my apartment so the only choice was TWC. When is FIOS coming to the West Side?

Thanks.

And Folks don't assume that the problem will go away after tonight ...It will for me! Two days and counting. :cool:

My box randomly rebooted again a few minutes ago. Picture and audio was just fine, but when I tried to access the Guide or Info, nothing would come up. I was basically stuck watching the channel I was on, and then the box rebooted on its own.

Yup...the Yankee game last night was unwatchable on TBS HD...Are these kind of dropout issues common with Fios as well?

What's the verdict on external drives with an 8300HD running Mystro?
I'm on TWC Brooklyn and just got an 8300HD running Navigator 2.4.4-16. I connected a WD MyDVR Expander SATA drive, the cable box recognized it, formatted it, told me it was ready to use, but my available space did not increase and it is not recording to it. The diagnostics screen (page 24) says "Num Devices" is 1, and the only info is for the internal drive.
Have others had success using an external and were there any tricks necessary to get it to work?

But I do. That's the problem. I've been watching HD broadcast TV for about 6 years now on my direct connect $13/month sub. For some reason the service went down over the weekend and then again 2 days ago and the HD channels never returned.

You're suppose to be able to tune into 2-1,4-1,5-1 etc to get the HD versions but they're now gone.

I'm still unsure whether or not TWC is requried by law to provide those channels. Someone I spoke to said that they're only requried to provide the SD versions. I wonder if I should take this up with the FCC?

This sucks because in the old pre-digital days they're required to provide broadcast channels without cablebox.


I'm in Queens and I still have mine through direct connect. Although 5-1 and 11-1 are found on 103-2 and 103-3. I can't find anyone at TWC that knows what I'm talking about to have them fix the mapping.

And Folks don't assume that the problem will go away after tonight if TWC don't fix it. The problem will be there for every game. I used to turn to TBS SUndays game, and every week the problem was there. Of course I stoped watching it once the football season started.
Same problem, same station. Made worse during the Dodgers-Cardinals game when the tv truck at Dodger Stadium had its own camera problems. So bad that even TBS announcer Dick Stockton alluded to it.

Same problem, same station. Made worse during the Dodgers-Cardinals game when the tv truck at Dodger Stadium had its own camera problems. So bad that even TBS announcer Dick Stockton alluded to it.

So...the constant dropouts are with the transmission and not TWC?

I'm in Queens and I still have mine through direct connect. Although 5-1 and 11-1 are found on 103-2 and 103-3. I can't find anyone at TWC that knows what I'm talking about to have them fix the mapping.

Try filing the complaint with the DOITT. That usually gets the attention of TWC. Our advice is to phrase it thusly...

"The FCC requires that must-carry(broadcast/public access) channels be carried unencrypted on the cable line for those with digital cable-ready(QAM) tuners. However, Time Warner is not providing this service for all channels that meet this description, nor are they disclosing information about it on their website or through their agents who have no idea what I am talking about."

I'm in Queens and I still have mine through direct connect. Although 5-1 and 11-1 are found on 103-2 and 103-3. I can't find anyone at TWC that knows what I'm talking about to have them fix the mapping.

a regular customer service representative will have no idea what you are talking about...

You'll have to get them to transfer ou to a higher level person or a technician.

And don't get your hopes up - they really don't care about mapping for non-box people... (which is a shame - Cablevision actually does it - at least for the local channels)

east side HD reception of Dodger game last night was atrocious. Standard def feed had no dropouts, only the HD feed. miserable

UNREAL is this what we will have to deal with for atleast the 1st round of the playoffs with good old TBSHD, what a bunch of crap. Also what happen to adding more HD channels still waiting for SPIKE, NBATV and NFL NETWORK (atleast get it on SD) ...how many new HD channels were added this year? I know not too many..

i imagine that this is a TBS specific problem. When the 1st inning was on TNT, zero issues. HD cutouts only happened on TBS HD

Thankfully you DO indicate location, that makes it far easier to actually understand what's going on... if the same symptoms show up elsewhere, then we CAN reasonably conclude it's a system wide issue. I've never seen that show, but it sure sounds exactly like symptoms I have seen.

I think there are certain issues having to do with the signal that CAN cancel even a recording in progress. I think the DVR is "supposed" to resume a recording if it was interrupted. During the MDN update, I was in the middle of a recording and 10 minutes after the recording stopped, it resumed. Then again, "supposed" must always be used as this "software" is a joke... it has a reliability index of some negative number.

It happened again last night with the 11PM Daily Show. I had the HD box w/out Navigator and I now have the HDC with it and neither one has ever restarted recording.

One wonders if TWC employees ever actually watch TV and see this sh*t happen with their own eyes. I mean, they must be aware of it right? I don't remember any of this happening in the pre-hi def days when I used a Tivo.

Yup...the Yankee game last night was unwatchable on TBS HD...Are these kind of dropout issues common with Fios as well?I haven’t read anything negative on the Fios thread, as I see here on a daily basis. Believe me, if I encounter any problems, after my install tomorrow, I will certainly inform this thread.

If I don’t go to the Queens Center Friday, to return my TW crap, I will have the capability to do an A/B test. (Since Fios will be running all new cabling, I’ll have the convenience to run both simultaneously-- and drop Fios whenever, and go back to TW, if I’m not happy, or for financial incentives.)

and twc carries it and i can swap out my 8300's for the 3090 by bringing them into the store on 34th?

I think it's 23rd street, not 34th. Far as I know, it's totally hit or miss getting a 3090, they will refuse to tell you what they have, you can NOT call the store, nobody will say when they may get units.

If you go there, re-ask the questions if you would. They seem to be also giving out 8300HD/MDN boxes and based on my experiences, if you do a lot of series recording, you may not want that box at all.

I know we differ on this, but I think the 8300HD is the best of the boxes (and I have had all three of the TWC boxes).

-barry

I certainly like the idea of supporting an external HDD, but I AM curious if you are as heavily invested in series recordings as I am? I have 60 of the suckers, and even strictly following advice (which frankly, I find very onerous), there still are some but not all that simply insist on scheduling multiple recordings, even if I record, then delete the first run broadcast. Obviously, this only affects shows on non-broadcast channels and like I keep saying, only SOME of those exhibit this kind of behavior. Which makes it difficult to accept that it's JUST me this happens to!

I'm in Queens and I still have mine through direct connect. Although 5-1 and 11-1 are found on 103-2 and 103-3. I can't find anyone at TWC that knows what I'm talking about to have them fix the mapping.

I ended up doing a rescan last night. I hate those because it usually takes at least a half hour.

Anyway, I rescanned and things are back to normal. They even put channel 9HD in the correct place of 9-1. For months it was at 93-1.

On my Tivo it shows two channels of all the HD broacast channels. For example, the old 4-1 and a new 4-1. The old 4-1 doesn't work while the new one does. Very stange.

On my TV's rescan there was no double channels but the old 4-1 for example was replaced with a new 4-1. I have no idea why the old 4-1 wouldn't work while the new one does? I thought 4-1 is 4-1, that it didn't matter but apparenatly it does.

I'm kind of sick of having to manually record shows in HD since TWC wouldn't privide Tribune the HD channel line up with direct connect. Tomorrow I'm having cablecards installed which will cost me another $5 a month for 2 cards. Sucks! I hate giving those rapists more money.:mad:

how do you reboot the box from the remote?
i'm sick of this thing rebooting on me during a recording.

Also, when and how did you get the 320 gig box?

A few 3270s (that do NOT support PIP at all) handed out in San Diego seem to come with 320G drives. A very few 3090s seem to have actually gotten into customers hands with 320G drives. In more than one market, several folks have actually swapped out the 160 for a very specific 320G drive successfully.

Of course, actually getting a 3090 seems to be 100% hit or miss. Go to a TWC center wanting one and you may get it, you may not, and we are being told one can NOT "reserve" one, one can NOT call the store to see if they are in stock, and they will NOT say when they will have units.

Whats up with TBSHD 708 the MLB game is on now and the channel keeps stoping and starting..

Indeed, it was so god awful it was unwatchable. Audio would drop out, followed about a second later with a video freeze, followed by 2-3-4-5 seconds of frozen picture, followed by video getting going, then a second later with the audio restarting. Seemed to happen about every 5 minutes.

Not to mention the 2 voices in the booth, they were even more god awful! I started welcoming the audio gaps, but we certainly lost a lot of the game with the video skips.

They have another chance to screw this up Friday.

These audio drop outs suck. I also tried rebooting with no change.

I had no problems during last night's game... and none that I can think of last year.

Confused... the second sentence contradicts the first. It seems many folks from different head ends all saw the same issue... last night Yankee/Twins games was VERY difficult to watch in HD because of serious glitches almost every 5 minutes.

Yup...the Yankee game last night was unwatchable on TBS HD...Are these kind of dropout issues common with Fios as well?

That is actually not a bad question. It COULD BE that the issue is TWC getting this from TBS. I seriously doubt that is happening, but nobody here could know that for a fact (unless one of our regulars is actually a TWC engineer who would ONLY say what is actually true).

If this was happening on FiOS last night, that WOULD be strong evidence it may not be all TWCs fault. BUT it is 100% their responsibility, no matter where the technology fails... we pay them to bring us watchable channels.

Try filing the complaint with the DOITT. That usually gets the attention of TWC. Our advice is to phrase it thusly...

"The FCC requires that must-carry(broadcast/public access) channels be carried unencrypted on the cable line for those with digital cable-ready(QAM) tuners. However, Time Warner is not providing this service for all channels that meet this description, nor are they disclosing information about it on their website or through their agents who have no idea what I am talking about."

EXCELLENT advice and well phrased text!

Chances are you'll get a call from a PR person who probably WILL know what you are talking about. My guess is they will explain nothing in the regulation stipulates they have to deliver both SD and HD. They will PROBABLY then make some kind of deal to mollify you, like a few months of a free premium channel...

It happened again last night with the 11PM Daily Show. I had the HD box w/out Navigator and I now have the HDC with it and neither one has ever restarted recording.

One wonders if TWC employees ever actually watch TV and see this sh*t happen with their own eyes. I mean, they must be aware of it right? I don't remember any of this happening in the pre-hi def days when I used a Tivo.

Hmmm, on my 8300HD/Passport, the few times it was necessary to restart a recording, it did. On 8300HD/MDN, the one time it was necessary (for the 2.4.6.21 software update) it also functioned properly.

I AM surprised it happened on a 8300HD/Passport box.. but not in any way for the house of cards Craptigator software no matter whether MDN or ODN.

Confused... the second sentence contradicts the first. Yeah, I'm confused too. :o Don't know what type of brain freeze that was :confused::rolleyes::D but I changed the second sentence to.... "I had no problems that I can think of last year. By the way, I didn't watch any other games on TBS this year." Thanks :)


It seems many folks from different head ends all saw the same issue... last night Yankee/Twins games was VERY difficult to watch in HD because of serious glitches almost every 5 minutes.Yes and apparently, it was a TW problem. There were no reports in the TBSHD national thread regarding problems.

Todays Daily News carried a story about the problem yesterday.. Maybe somebody at TWC could read the article: http://www.nydailynews.com/sports/baseball/yankees/2009/10/08/2009-10-08_time_warner_cable.html

Todays Daily News carried a story about the problem yesterday.. Maybe somebody at TWC could read the article: http://www.nydailynews.com/sports/baseball/yankees/2009/10/08/2009-10-08_time_warner_cable.html

Wouldn't be surprised if Verizon doesn't hitch a ride on this incident as well. "Switch To Verizon FIOS & Leave Cable's Reliability Problems Behind!" - The setting would be a bunch of sports fans huddled around a flat screen with a faltering picture; pounding their fists, etc.

Stuff like this will be Time Warner's undoing.

A_C

Do me a favor, based on my conversation with TWC a few minutes ago.

Confirm or deny: In New York City, you can get a direct hookup to your TV of a standard cable without a cable box if you have the cable company activate an additional outfit.

Guess who told me I could?

Do me a favor, based on my conversation with TWC a few minutes ago.

Confirm or deny: In New York City, you can get a direct hookup to your TV of a standard cable without a cable box if you have the cable company activate an additional outfit.

Guess who told me I could?

Could you clarify this statement please;

"[...]if you have the cable company activate an additional outfit."

A_C

Could you clarify this statement please;

"[...]if you have the cable company activate an additional outfit."

A_C

As in, give them $40 to run a cable I could run myself.

Wow, I thought I had problems. I use a HDHomerun to record local HD through the cable. The other day I lost the local HD channels! I still get them on my cable box however, but that's not good enough. The signal is there but I get a black picture and about a 1/2 second of audio. This is the usual TWC crap. I hope they are required by law. Does anyone know?

But I do. That's the problem. I've been watching HD broadcast TV for about 6 years now on my direct connect $13/month sub. For some reason the service went down over the weekend and then again 2 days ago and the HD channels never returned.

You're suppose to be able to tune into 2-1,4-1,5-1 etc to get the HD versions but they're now gone.

I'm still unsure whether or not TWC is requried by law to provide those channels. Someone I spoke to said that they're only requried to provide the SD versions. I wonder if I should take this up with the FCC?

This sucks because in the old pre-digital days they're required to provide broadcast channels without cablebox.

I haven’t read anything negative on the Fios thread, as I see here on a daily basis. Believe me, if I encounter any problems, after my install tomorrow, I will certainly inform this thread.

If I don’t go to the Queens Center Friday, to return my TW crap, I will have the capability to do an A/B test. (Since Fios will be running all new cabling, I’ll have the convenience to run both simultaneously-- and drop Fios whenever, and go back to TW, if I’m not happy, or for financial incentives.)

I'm very curious to hear how the services stack up in a A/B comparison.

In a little while, I'll be with some friends who watched the game on Cablevision in nearby Great Neck (I'm in Northeast Queens, literally yards from the Nassau County border). I'll find out if they had a similar experience.

Wow, I thought I had problems. I use a HDHomerun to record local HD through the cable. The other day I lost the local HD channels! I still get them on my cable box however, but that's not good enough. The signal is there but I get a black picture and about a 1/2 second of audio. This is the usual TWC crap. I hope they are required by law. Does anyone know?

Well, it has always been a gray area. The last FCC ruling I saw on the subject said they have to carry them the same way they would if you could get them broadcast, which implies HD. But try the DOITT. They forward all letters to someone at TWC who pretends to care.

In a little while, I'll be with some friends who watched the game on Cablevision in nearby Great Neck (I'm in Northeast Queens, literally yards from the Nassau County border). I'll find out if they had a similar experience.No major reports of problems on the Cablevision thread, just some early in the afternoon issues but nothing reported later on....
http://www.avsforum.com/avs-vb/showthread.php?p=17314820#post17314820

TBSHD no skiping as of now tho is it me or does the video look not as sharp as yesterday..

TBSHD no skiping as of now tho is it me or does the video look not as sharp as yesterday..

problem fixed i see for some reason my mode was in 480p only when i never changed it so i had to select all setting, in video output in the cable box, nice try there twc, try to lower bandW on boxes..

I finally had enough. I've been holding out turning on FiOS TV (I already have internet/phone) because of all the stuff I have saved on my DVR, and no MSG HD. But TWC is now charging me $95 for just TV service with 1 DVR and no premium channels other than HD Extra. Also, since the software change, many of my channels are stuttering and breaking up, and I have no ideas if/when the DVR is going to record something correctly. I couldn't take any more of this.

TBSHD no skiping as of now tho is it me or does the video look not as sharp as yesterday..

The problem was TWC fault. now regarding the picture quality, I think they switched the channel to another QAM. I am not certain 100%, but it looks that way. The picture look soft a blurry. Maybe it is the TBS truck in Philly, we have to wait for the other games that are coming later on.

The problem was TWC fault. now regarding the picture quality, I think they switched the channel to another QAM. I am not certain 100%, but it looks that way. The picture look soft a blurry. Maybe it is the TBS truck in Philly, we have to wait for the other games that are coming later on.

well like i said make sure your getting it in 1080i

well like i said make sure your getting it in 1080i

I know for sure that I am getting it on 1080i. When you compare it with yesterday the picture doesn't look sharp.

UNREAL is this what we will have to deal with for atleast the 1st round of the playoffs with good old TBSHD, what a bunch of crap. Also what happen to adding more HD channels still waiting for SPIKE, NBATV and NFL NETWORK (atleast get it on SD) ...how many new HD channels were added this year? I know not too many..

UM like 80 channels were added in Feb 09, there is not much we are not getting at this point. NFL Network has nothing to do with HD or not.

problem fixed i see for some reason my mode was in 480p only when i never changed it so i had to select all setting, in video output in the cable box, nice try there twc, try to lower bandW on boxes..

ugh, when you reboot sometimes it loses the settings, I highly doubt TWC is gonna try to pull one over on you and set you to 480p. There are enough people out there with their TV's set wrong so they don't need your bandwidth lol.

I would like to see SPIKE HD. Watching UFC shows in SD is depressing.

As for the Yankees on TBS. Thank goodness I do not suffer from seizures. Guess the network was overloaded when they got more than five viewers.

:o

No complaints from my Yankee fan friends watching the game in HD via L.I. Cablevision last night.

While the TBS problem last night was extreme, I can't say I've watched an hour of HD recently without a hiccup. HBO dropouts average about twice an hour, and that's fairly typical. Also, and oddly, I have to regularly re-boot my 8300 to retain 5.1 audio.

In fairness, I've been watching 3 innings of the Cardinal-Dodger game now on TBS with only one very brief audio dropout. The P.Q. is about what I expect from TWC (In other words, not as smooth as an over-the-air signal, but acceptable).

..the Cardinal-Dodger game now on TBS with only one very brief audio dropout.. This is nothing compared to last night. Not many glitches tonight.

I think they switched the channel to another QAM. I am not certain 100%, but it looks that way.

They did not

For the last few days, I don't have any audio on channel 701 (NY1-HD). Anyone else have this problem?

I'm very curious to hear how the services stack up in a A/B comparison...Regarding my Fios install, I won’t be able to do the A/B test. As adamant I was regarding an all new cable run, the coax in my house will remain the same. It is already set up very neatly and stealthy. The signal strength is perfect. There are no breaks or kinks, etc in the run. It’s only logical to keep it in the system. The fiber, however, is all new from the street, to the pole, to the house, to the box. This alone is far superior to the way TW brings in their run.

Regarding my Fios install, I won’t be able to do the A/B test. As adamant I was regarding an all new cable run, the coax in my house will remain the same. It is already set up very neatly and stealthy. The signal strength is perfect. There are no breaks or kinks, etc in the run. It’s only logical to keep it in the system. The fiber, however, is all new from the street, to the pole, to the house, to the box. This alone is far superior to the way TW brings in their run.

Are they at your house already? Damn you! ;) Send them to my house NOW!

For those of you who don't know, LL3HD and I are coincidentally having FIOS installed to day.

I'm actually happy to hear that they're keeping the existing cable runs... this was one of my major concerns as we just redecorated our home and finally got all of my wires tucked away neatly. Hopefully my signal strength is good.

Are they at your house already? Damn you! ;) Send them to my house NOW!

For those of you who don't know, LL3HD and I are coincidentally having FIOS installed to day.

I'm actually happy to hear that they're keeping the existing cable runs... this was one of my major concerns as we just redecorated our home and finally got all of my wires tucked away neatly. Hopefully my signal strength is good.Good morning! :D Yeah, they’ve been here for about an hour already, two vans, two technicians.

You’ll be fine with your cable already in your home.

Good morning! :D Yeah, they’ve been here for about an hour already, two vans, two technicians.

You’ll be fine with your cable already in your home.

LMFAO... the Verizon van JUST pulled up... catch up with everyone later.

As in, give them $40 to run a cable I could run myself.

Sounds like an "installation" charge. For the past thousand years,I've never been able to make any sense over such charges.... as in some times they insist on charging it, sometimes not. Never spotted any real reason. Sorry, but with such an account as you mention, it doesn't surprise me in the least they want to extract some extra money from you (this assumes you don't already HAVE an account).

I would like to see SPIKE HD. Watching UFC shows in SD is depressing.

As for the Yankees on TBS. Thank goodness I do not suffer from seizures. Guess the network was overloaded when they got more than five viewers.

:o

Wasn't Spike promised for 12/08, but then "indefinitely delayed?"

For the last few days, I don't have any audio on channel 701 (NY1-HD). Anyone else have this problem?

Ah-ha! I noticed the volume level on 701 dropped HUGELY in the past week or so. At the average level of other stations, it's close to inaudible. Just proves how totally incompetent the company is, they OWN the damn station and tout it in advertising AGAINST FiOS!

LMFAO... the Verizon van JUST pulled up... catch up with everyone later.

Good luck guys! Blow by blow tales of the installation would be super.

Oh, are both of you going triple play? I for one would not mind at all hearing about each of the three services... even though the focus here typically is on the TV side.

That is actually not a bad question. It COULD BE that the issue is TWC getting this from TBS. I seriously doubt that is happening, but nobody here could know that for a fact (unless one of our regulars is actually a TWC engineer who would ONLY say what is actually true).

If this was happening on FiOS last night, that WOULD be strong evidence it may not be all TWCs fault. BUT it is 100% their responsibility, no matter where the technology fails... we pay them to bring us watchable channels.

I'm on TWC in the Hudson Valley, no issue with TBS HD or the Yankee game here Sounds like it is a local issue and not a TBS issue.

Ah-ha! I noticed the volume level on 701 dropped HUGELY in the past week or so. At the average level of other stations, it's close to inaudible. Just proves how totally incompetent the company is, they OWN the damn station and tout it in advertising AGAINST FiOS!
Hi. Same here in Brooklyn. Ch. 1 volume comes in fine on SD but not 701 (or clear QAM). Pure silence, as if I had mute on. Is it worth calling yet again?

Wasn't Spike promised for 12/08, but then "indefinitely delayed?"

Spike is a Viacom network

Good luck guys! Blow by blow tales of the installation would be super.

Oh, are both of you going triple play? I for one would not mind at all hearing about each of the three services... even though the focus here typically is on the TV side.

Hey this forum is for TWC problems only. Head to Verizon's NY queue to chat about them, eh?

Hi. Same here in Brooklyn. Ch. 1 volume comes in fine on SD but not 701 (or clear QAM). Pure silence, as if I had mute on. Is it worth calling yet again?

Ah-ha! I noticed the volume level on 701 dropped HUGELY in the past week or so. At the average level of other stations, it's close to inaudible. Just proves how totally incompetent the company is, they OWN the damn station and tout it in advertising AGAINST FiOS!

My 701 volume is non-existent. I usually have my volume set at my TV's 15 level. On 701, I upped it to 100 and still no sound. A couple of months ago, I would intermittently lose sound on Tennish Channel HD. After 2 tech visits, during which the sound was present, they decided they couldn't diagnose the problem. So I just dropped Tennis Channel.

Hi. Same here in Brooklyn. Ch. 1 volume comes in fine on SD but not 701 (or clear QAM). Pure silence, as if I had mute on. Is it worth calling yet again?

Ditto here, going back a few days. Drop-kicked my 8300HDC this morning hoping something would reset, but when it booted back up 701 was as mute as before.

The fact that a channel like that remains mute for several days is a sign of some really bad internal processes. It's their own darn channel, and they manage to screw it up? And no one notices? And no one fixes it? And when people call in to complain, the complaint takes several days to get to the group that can fix it?

It should never even get to the first customer call, but when that call comes in, any reasonably well-run business would have the problem sorted 15 minutes later.

Blow by blow tales of the installation would be super.

Oh, are both of you going triple play? I for one would not mind at all hearing about each of the three services... even though the focus here typically is on the TV side.

Hey this forum is for TWC problems only. Head to Verizon's NY queue to chat about them, eh?Sorry for the OT post but there are many here on TW who are interested in transitioning to Fios. 5w30, take a break from all of the repetitious “ my TWC isn't working / sucks” posts for a moment and allow me a quick rant.

Install is done but boy am I peeved. Apparently, there is a situation with FIOS and HDMI. Their set top box can not “shake hands” with all brands of displays. That’s the big time bad news. I never read about this. The good news is that it will be corrected by October 20th. If I had known, I would have scheduled my install for after the upgrade.

The problem is I have a pioneer kuro 151 FD wall mounted with wire snaked through the wall. Now I have component cables dangling around the set and to the box. Ok, not the end of the world but I also have, in another room, a Panny G10 that is set up similarly with HDMI. This HT has a special HDMI cable snaked some 30 feet through the walls, attic, etc. providing a different room with audio and video for another G10 and 5.1 speaker system. That set is useless now. :mad:-- or until 10-20.

Make sure, before you get Fios, that this upgrade is in your area, if it is of a concern.

And as bad as TW is, whenever I called them and had a problem, they always tossed me a bone, some type of compensation. Whether it was something really minor or a sweet deal. They always reciprocated. I called Fios and they could care less. I couldn’t even get a supervisor on the phone. The rep put me on hold and explained it to the various departments and she came back and said, “They don’t want to talk to you.”

Sorry for the OT post but there are many here on TW who are interested in transitioning to Fios. 5w30, take a break from all of the repetitious “ my TWC isn't working / sucks” posts for a moment and allow me a quick rant.

Install is done but boy am I peeved. Apparently, there is a situation with FIOS and HDMI. Their set top box can not “shake hands” with all brands of displays. That’s the big time bad news. I never read about this. The good news is that it will be corrected by October 20th. If I had known, I would have scheduled my install for after the upgrade.

The problem is I have a pioneer kuro 151 FD wall mounted with wire snaked through the wall. Now I have component cables dangling around the set and to the box. Ok, not the end of the world but I also have, in another room, a Panny G10 that is set up similarly with HDMI. This HT has a special HDMI cable snaked some 30 feet through the walls, attic, etc. providing a different room with audio and video for another G10 and 5.1 speaker system. That set is useless now. :mad:-- or until 10-20.

Make sure, before you get Fios, that this upgrade is in your area, if it is of a concern.

And as bad as TW is, whenever I called them and had a problem, they always tossed me a bone, some type of compensation. Whether it was something really minor or a sweet deal. They always reciprocated. I called Fios and they could care less. I couldn’t even get a supervisor on the phone. The rep put me on hold and explained it to the various departments and she came back and said, “They don’t want to talk to you.”

Let the buyer beware, it was nice knowing you LL

I certainly like the idea of supporting an external HDD, but I AM curious if you are as heavily invested in series recordings as I am? I have 60 of the suckers, and even strictly following advice (which frankly, I find very onerous), there still are some but not all that simply insist on scheduling multiple recordings, even if I record, then delete the first run broadcast. Obviously, this only affects shows on non-broadcast channels and like I keep saying, only SOME of those exhibit this kind of behavior. Which makes it difficult to accept that it's JUST me this happens to!

The whole thing is pretty baffling. I don't come close to your series usage, but I do have 23 series set up to record- that should be enough to stress it pretty well - and I virtually never have a recording problem. The box gets the new vs. repeat thing right pretty much every time. Maybe there's a head end thing going on here. We do have different neighborhoods.

-barry

Let the buyer beware, it was nice knowing you LL
;)

All that said, the grass is greener.... in Yankee Stadium on Fios. :cool: Excellent picture.

Curious, if folks had problems again on TW with the game?

There were a few audio drop-outs on Fios but the difference is they're quick and the picture doesn't skip.

;)

All that said, the grass is greener.... in Yankee Stadium on Fios. :cool: Excellent picture.

Curious, if folks had problems again on TW with the game?

There were a few audio drop-outs on Fios but the difference is they're quick and the picture doesn't skip.

Same handful of audio dropouts - these were TBS problems just about everyone was getting.

Otherwise the broadcast was perfect

New Spreadsheet for Northern Manhattan

Some things were moved around in the last few weeks.

For those that lost the local HD channels and didn't figure it out yet - I hope you re-scanned - they shifted those channels lower down (I assume to get them better signals, maybe to solve the FOXHD problems)

Still missing is the location of the 2nd HD PPV Special Events Channel - won't be able to find that until something is shown on it and I'm around for the first 5 minutes...

Also - can anyone confirm whether the Big Ten Network extra channels are HD or not?

My 701 volume is non-existent. I usually have my volume set at my TV's 15 level. On 701, I upped it to 100 and still no sound. A couple of months ago, I would intermittently lose sound on Tennish Channel HD. After 2 tech visits, during which the sound was present, they decided they couldn't diagnose the problem. So I just dropped Tennis Channel.

I noticed last night that the vol level on 701 seemed to be almost back to the level it used to be... at least by my ear.

Sorry for the OT post but there are many here on TW who are interested in transitioning to Fios. 5w30, take a break from all of the repetitious “ my TWC isn't working / sucks” posts for a moment and allow me a quick rant.

Install is done but boy am I peeved. Apparently, there is a situation with FIOS and HDMI. Their set top box can not “shake hands” with all brands of displays. That’s the big time bad news. I never read about this. The good news is that it will be corrected by October 20th. If I had known, I would have scheduled my install for after the upgrade.

The problem is I have a pioneer kuro 151 FD wall mounted with wire snaked through the wall. Now I have component cables dangling around the set and to the box. Ok, not the end of the world but I also have, in another room, a Panny G10 that is set up similarly with HDMI. This HT has a special HDMI cable snaked some 30 feet through the walls, attic, etc. providing a different room with audio and video for another G10 and 5.1 speaker system. That set is useless now. :mad:-- or until 10-20.

Make sure, before you get Fios, that this upgrade is in your area, if it is of a concern.

And as bad as TW is, whenever I called them and had a problem, they always tossed me a bone, some type of compensation. Whether it was something really minor or a sweet deal. They always reciprocated. I called Fios and they could care less. I couldn’t even get a supervisor on the phone. The rep put me on hold and explained it to the various departments and she came back and said, “They don’t want to talk to you.”

First, while I understand talking about FiOS is SLIGHTLY OT, I think it's more about conversing with a long time friend... as in someone whom we got to know through years of angst. I find it extremely relevant to TWC subscribers to find out there are issues with leaving TWC, especially coming from Larry, whom we kinda know fairly well.

But, it's not a bad idea for folks here who are interested to join the NYC FiOS thread... there's not that many folks there (only one regular active poster) and while I have been reading it for months and months, I don't recall this HDMI issue being mentioned, discussed OR that some kind of update is needed.

Also - can anyone confirm whether the Big Ten Network extra channels are HD or not?

Not in HD.

Same handful of audio dropouts - these were TBS problems just about everyone was getting.

Otherwise the broadcast was perfect

Yup, a few very minor audio drop-outs, all short enough to not cause much angst. I dare say the DN article caught their attention.

LMFAO... the Verizon van JUST pulled up... catch up with everyone later.


Hey guys, just to follow up on my switch from TWC to Verizon (I do feel it IS relevant to the topic)...

My install went very well with no real issues other than the minor quirks you'd expect during an installation. I was able to keep my existing coax.
The install took a total of about 8 hours from the time the van pulled up until he walked out the door. I had the telephone, internet and 4 televisions connected.

The installer was very professional, knowledgeable and seemed to really care about all of my concerns, so much so, I plan on sending an email to Verizon to compliment his performance.

As for the service itself, the internet is blazing fast, I'm averaging 25/20. I am experiencing some page load issues which appears to be DNS related and I am working through that.

As for the picture quality, again in my very limited and non-videophile experience thus far, both the HD and SD are much better than TWC. My exact words when I watched my first HD channel on Fios was, "This blows TWC out of the water."

I will continue to lurk in this thread as always and I also subscribe to the NY Verizon thread (http://www.avsforum.com/avs-vb/showthread.php?t=656287) too.

I hope you guys can help me. My father order TWC because that was our only choice in our Apartment building and DirecTV is to expensive and Verizon FIOS is not yet available here in my building. I am not sure what my Father ordered. The installer guy came in Today and connected the HD Box with HDMI. Once he left i went to see what they had and i saw that i am not getting SyfyHD, NatgeoHD, and all those other good channels. Do we have to pay extra for this??? no discovery HD too.

I hope you guys can help me. My father order TWC because that was our only choice in our Apartment building and DirecTV is to expensive and Verizon FIOS is not yet available here in my building. I am not sure what my Father ordered. The installer guy came in Today and connected the HD Box with HDMI. Once he left i went to see what they had and i saw that i am not getting SyfyHD, NatgeoHD, and all those other good channels. Do we have to pay extra for this??? no discovery HD too.

As a general rule - if you get it in standard def, you should get it in HD too.

Often new boxes need a signal sent to them from Time Warner to get the account info updated (a quick phone call to them solves that)

This is their most recent package listing - it's never 100% accurate - but its close enough http://www.timewarnercable.com/MediaLibrary/4/50/Content%20Management/Documents/Learn/CLUs_1009_Manhattan.pdf

As a general rule - if you get it in standard def, you should get it in HD too.

Often new boxes need a signal sent to them from Time Warner to get the account info updated (a quick phone call to them solves that)

This is their most recent package listing - it's never 100% accurate - but its close enough http://www.timewarnercable.com/MediaLibrary/4/50/Content%20Management/Documents/Learn/CLUs_1009_Manhattan.pdf

So i guess my Father ordered Basic cable. Damn. our family wanted those channels (discoveryHD,SyfyHD etc.) So i guess we either upgrade to standard cable to get those channels or cancel it because Basic cable sucks.

So i guess my Father ordered Basic cable. Damn. our family wanted those channels (discoveryHD,SyfyHD etc.) So i guess we either upgrade to standard cable to get those channels or cancel it because Basic cable sucks.

only have basic? why are you wasting another $10 a month on a cable box?

only have basic? why are you wasting another $10 a month on a cable box?

I know, my father did not know, he ordered some other package and we are going to cancel everything today. I already talked to the Time Warner people. or just get the standard package. I knew that we going to get into a mess. We should have never ordered anything in the first place. I just wanna shoot myself.

I noticed last night that the vol level on 701 seemed to be almost back to the level it used to be... at least by my ear.
701 sound was still out yesterday for me, but came back today.

Please help guys. How much do you pay for your cable service from Time Warner Cable??? If you don't mind. I just need to know so i can decide if i want to choose TWC or go with DirecTV.............

Please help guys. How much do you pay for your cable service from Time Warner Cable??? If you don't mind. I just need to know so i can decide if i want to choose TWC or go with DirecTV.............

What kind of setup do you want? I pay about $220 for 3 HD DVRs, 4 of the 6 premiums and upgraded high speed internet.

Please help guys. How much do you pay for your cable service from Time Warner Cable??? If you don't mind. I just need to know so i can decide if i want to choose TWC or go with DirecTV.............

The problem is that for any 2 folks with exactly similar services, very different monthly nuts are being paid. One example. my triple play cost was 100, now 110. I made that deal one year ago. A pal just got the same triple play deal for 90/mo.

Curious what y'all think about what I am contemplating. Thinking of dropping all premiums, getting a BD player (mostly for being able to connect to streaming services like Netflix etc. but ABLE to play BD, of which I wouldn't be buying all that much) AND a Netflix sub.

Partly based on my impression that except for the very occasional boxing match, pretty much everything they run makes it's way to DVD.

Mostly concerned with what you guys think of as cons... i.e. what factors have to not considering it, or not wanting to go that way...

Dvr recording problem, this is not the 1st time but yesterday i was watching AMW on fox without taping so now i had to leave in the middle of the show so i pressed record , when i came back it didnt record the rest of the show even tho i saw the record light go on..

What kind of setup do you want? I pay about $220 for 3 HD DVRs, 4 of the 6 premiums and upgraded high speed internet.

Just the Standard Package not the basic. or the Standard package with DTV Value. plus the HD Box. i saw that they are going to charge me $55 for the standard package.

What is the differance from the FDC and RDC numbers on the diagnostic page?

I ask this because I am experiencing alot of problems with ALL on demand channels with pixelating and frezze-ups.

My FDC# is 1 and in green. However my RDC# is 31 and in the red. Does the RDC# have anything to do with my ON DEMAND issues.

I have a tech coming in on Saturday/ 10/17/09

Thank you in advance for any help.

This is a disgrace....

I have 8300HDC DVR. We had a power dip today where all of our appliances have re-booted themselves. I have lost all of the shows on DVR even though there is no external hard drive hooked up. When I pull up the diagnostic screen I see that about 20 gigs of the internal hard drive are occupied but the DVR screen shows no recorded shows.

Absolute disgrace that in order to keep the shows the box always needs to stay on. As a software developer I have to say, that where I work, a team, that would deliver this sort of product to clients, would be gone within a week.

Hi everyone,
I just wanted to check if there was a way to follow up freeview events? It would be great if we could sign up in some newsletter or get notified when a freeview event is coming up.

Thanks.

Last year's launch of NY1-HD on channel 701 was a letdown, as there was no HD programming. However, starting today, there is true HD, both in the NY1 studio and in some of the field reports. Maybe problems during the transition to HD was the cause of the lack of audio last week.

Last year's launch of NY1-HD on channel 701 was a letdown, as there was no HD programming. However, starting today, there is true HD, both in the NY1 studio and in some of the field reports. Maybe problems during the transition to HD was the cause of the lack of audio last week.

I just noticed this as well this AM. Almost had to do a double take, and saw the new HD NY1 logo. Then I came here to se if anyone else picked up on it! :)

What is the differance from the FDC and RDC numbers on the diagnostic page?

Been meaning to ask.. what are RDC and FDC measuring?

MDN calls signal strength "Power Level" and signal to noise as SNR...

I just noticed this as well this AM. Almost had to do a double take, and saw the new HD NY1 logo. Then I came here to se if anyone else picked up on it! :)

Nice, but that NY1 HD logo is a little too big. I hope they don't start to use those CNN scrolling messages at the bottom of the screen.

I'm getting a little black/white pixelation on the top edge of the screen on NY1 HD. Looks like the image is not completely centered along the Y-axis. Anyone else getting this?

This is a disgrace....

I have 8300HDC DVR. We had a power dip today where all of our appliances have re-booted themselves. I have lost all of the shows on DVR even though there is no external hard drive hooked up. When I pull up the diagnostic screen I see that about 20 gigs of the internal hard drive are occupied but the DVR screen shows no recorded shows.

Absolute disgrace that in order to keep the shows the box always needs to stay on. As a software developer I have to say, that where I work, a team, that would deliver this sort of product to clients, would be gone within a week.

Gotta say that's a new one. Doing a cold boot (pulling A/C, plugging back in) is a time honored tradition, especially given how god awful the software is. Many of us have done it a zillion times... not to mention that MDN seems to be far more prone to spontaneous re-boots.

Many is the time I have said they should be ashamed at the piss-poor excuse for software they foist on us... not to mention it's all in the hands of one, non-english speaking guy working out of an igloo in Siberia!

Last year's launch of NY1-HD on channel 701 was a letdown, as there was no HD programming. However, starting today, there is true HD, both in the NY1 studio and in some of the field reports. Maybe problems during the transition to HD was the cause of the lack of audio last week.

Yes they do now seem to have some more field cams in HD, but it always looked like the studio WAS using HD cams... at least as far as resolution goes (when they first launched, I did a switch between 01 and 701... BIG difference aside from the sidebars). Studio had side bars, today is the first time I've seen those gone,

Been meaning to ask.. what are RDC and FDC measuring?

MDN calls signal strength "Power Level" and signal to noise as SNR...

FDC is the RF receive level of the OOB forward data channel. The level is typically near, or a few dB lower than, your digital video carriers. Most systems with a standard frequency plan (not HRC or IRC) carry the FDC in the 4MHz slot between channels 4 & 5.

RDC is the RF transmit level of the OOB return data channel. This can normally cover a fairly wide range... as long as it is not maxed out it is probably OK. The level is set in a closed loop control system where the headend tells the box what frequency (in the 5-42MHz return band) to transmit and to raise its transmit level incrementally until the proper level reaches the receiver in the headend. The available RDC transmit range for the Samsung 3090 is +8 to +60dBmV (the SA boxes are likely similar but I do not have a definitive spec available - I seem to remember +55dBmV as the HDC max).

As long as the RDC level is not maxed out (meaning it is transmitting at full power and probably STILL is not reaching the headend), almost any RDC level is acceptable. Mid 30s to high 40s are fairly typical, though. If you ARE seeing an extremely high RDC level, it may be indicative of a return path problem (your box's requests are not being heard at the headend)... often too many splits in the house, bad connectors, loose or corroded seizing screws in the cable plant, misaligned return amplifiers, etc, etc.

Return path problems can effect almost all STB operations these days, but especially anything that requires two-way communications with the headend such as SDV tuning, VOD, Start Over, etc. (or even booting!).

Most systems with a standard frequency plan (not HRC or IRC) carry the FDC in the 4MHz slot between channels 4 & 5.


Ours is in the smaller space between 6 and 95 (89.5 MHz), although I don't know what channels 95 thru 97 are currently used for.

I just files a complaint with the FCC. Don't know if it will help but I'll try DOITT too.

Try filing the complaint with the DOITT. That usually gets the attention of TWC. Our advice is to phrase it thusly...

"The FCC requires that must-carry(broadcast/public access) channels be carried unencrypted on the cable line for those with digital cable-ready(QAM) tuners. However, Time Warner is not providing this service for all channels that meet this description, nor are they disclosing information about it on their website or through their agents who have no idea what I am talking about."

Yes they do now seem to have some more field cams in HD, but it always looked like the studio WAS using HD cams... at least as far as resolution goes (when they first launched, I did a switch between 01 and 701... BIG difference aside from the sidebars). Studio had side bars, today is the first time I've seen those gone,

This is based on about 90 seconds of glancing at while tying my tie, but Pat didn't look HD sharp - he looked upconverted sharp?

Saw some strech-o-vision street segments, too, which worried me.

(And that logo needs to get off the 'roids)

I just files a complaint with the FCC. Don't know if it will help but I'll try DOITT too.

The DOITT forwards all complaints to TWC Media Relations. And those guys respond.

This is based on about 90 seconds of glancing at while tying my tie, but Pat didn't look HD sharp - he looked upconverted sharp?

Saw some strech-o-vision street segments, too, which worried me.

(And that logo needs to get off the 'roids)

According to Pat himself on Twitter, it isn't true HD yet. It is a software upgrade to support it. To quote him, posting together several Tweets...

" Up extra early today because we're going live with new computer software today at NY1. So far so good on implementation of new NY1 computer system / graphics. HD viewers should see a true 16x9 picture now. Unfortunately not a true HD picture on NY1 yet, but we've got the back end in place now. Agreed that NY1 widescreen upgrade today is welcome."

Last year's launch of NY1-HD on channel 701 was a letdown, as there was no HD programming. However, starting today, there is true HD, both in the NY1 studio and in some of the field reports. Maybe problems during the transition to HD was the cause of the lack of audio last week.

It's about time! Just noticed it now when I turned my TV on since I have it set to start on 701.

Nice, but that NY1 HD logo is a little too big. I hope they don't start to use those CNN scrolling messages at the bottom of the screen.

I'm getting a little black/white pixelation on the top edge of the screen on NY1 HD. Looks like the image is not completely centered along the Y-axis. Anyone else getting this?

The pixelation was on mine this morning. Thought for a minute it was my new set..

This is a disgrace....

I have 8300HDC DVR. We had a power dip today where all of our appliances have re-booted themselves. I have lost all of the shows on DVR even though there is no external hard drive hooked up. When I pull up the diagnostic screen I see that about 20 gigs of the internal hard drive are occupied but the DVR screen shows no recorded shows.

Absolute disgrace that in order to keep the shows the box always needs to stay on. As a software developer I have to say, that where I work, a team, that would deliver this sort of product to clients, would be gone within a week.

More likely the power failure caused your hard drive to get corrupted, I have unplugged my box before it does not lose anything

The pixelation was on mine this morning. Thought for a minute it was my new set..

I assume you guys are using full pixel mode on 1080i? The image will probably remain that way. Been like that for me since I went from Normal mode to Full Pixel mode on my Sony.

According to Pat himself on Twitter, it isn't true HD yet. It is a software upgrade to support it. To quote him, posting together several Tweets...

" Up extra early today because we're going live with new computer software today at NY1. So far so good on implementation of new NY1 computer system / graphics. HD viewers should see a true 16x9 picture now. Unfortunately not a true HD picture on NY1 yet, but we've got the back end in place now. Agreed that NY1 widescreen upgrade today is welcome."

In another interesting note, Dominic Carter on Inside City Hall finally realized the snap poll is not working and they have discontinued it for the time being

I had this problem in the morning, but it seems to have been resolved.

I assume you guys are using full pixel mode on 1080i? The image will probably remain that way. Been like that for me since I went from Normal mode to Full Pixel mode on my Sony.

You will get that in full pixel on some channels, I have an XBR2 and get the same thing on Full Pixel. I just leave it on normal unless I am watching a blu ray

The pixelation was on mine this morning. Thought for a minute it was my new set..

I had this problem in the morning, but it seems to be resolved now.

More likely the power failure caused your hard drive to get corrupted, I have unplugged my box before it does not lose anything

The same power failure caused two of the PC's I have to reboot. Somehow the data on those did not get corrupted. I wish Microsoft had written the OS for this cable box.

The same power failure caused two of the PC's I have to reboot. Somehow the data on those did not get corrupted. I wish Microsoft had written the OS for this cable box.

is your computer plugged into a surge protector?

is your cable box?

You will get that in full pixel on some channels, I have an XBR2 and get the same thing on Full Pixel. I just leave it on normal unless I am watching a blu ray

Well most channels work pretty well on Full Pixel mode, except for NY1 and Palladia.

At least watching hockey or baseball does not reveal the distortion.

Me personally, I am not bothered by it, but I am guessing the other member's HDTV is in Full Pixel mode or a variation of it.

is your computer plugged into a surge protector?

is your cable box?

Not really. As I said PC just shrugs the power failure off. As far as the box goes, I am not prepared to spend more money for a service I am already paying for.

Well most channels work pretty well on Full Pixel mode, except for NY1 and Palladia.

At least watching hockey or baseball does not reveal the distortion.

Me personally, I am not bothered by it, but I am guessing the other member's HDTV is in Full Pixel mode or a variation of it.

From a random reviewer at amazon


A few notable features include: A full pixel mode which takes your high definition source and displays it pixel for pixel on your set, something I've never seen on a HDTV before. This feature does wonders for sources outputting a 1080 signal, including my modded Xbox which outputs the interface and DVD signals in 1080i. You can literally walk up to the TV and see the pixels 1:1 just like a computer monitor. This full pixel mode does have a caveat, some HD broadcasts have some extra pixels on the side or top of the frame that appear in this mode, but it's a fine trade off for the 1:1 resolution. The extra pixels are the result of the broadcaster and not the TV.

Not really. As I said PC just shrugs the power failure off. As far as the box goes, I am not prepared to spend more money for a service I am already paying for.

It is like 10 bucks for a surge protector, constantly having power surges is a recipe for disaster. You have just been lucky your PC has not been damaged yet. Probably a fire hazard as well

It is like 10 bucks for a surge protector, constantly having power surges is a recipe for disaster. You have just been lucky your PC has not been damaged yet. Probably a fire hazard as well

This was a power dip, not a power surge. The only thing that could have helped me is the UPS. A good one will be over 100 bucks.

Or maybe TWC could create a "crash proof dvr" and charge more for it.

This was a power dip, not a power surge. The only thing that could have helped me is the UPS. A good one will be over 100 bucks.

Or maybe TWC could create a "crash proof dvr" and charge more for it.

I would at least get the $10 one, at least it is better than nothing at all

I live in the southern part of Manhattan and I checked out the HD-QAMs today and they are all gone!

All I receive are SD-QAM channels all bunched together as channel "0" -
no way to find a specific channel, you have to keep surfing.

But who wants SD?

Wonder if TWC has recaptured the bandwidth and we'll never see the HD versions of QAM channels again.

NY1 is obviously not HD. But widescreen SD is an improvement.

Now about that logo. . . I'm not going to be watching much if I have to deal with burnin.

NY1 is obviously not HD. But widescreen SD is an improvement.

Now about that logo. . . I'm not going to be watching much if I have to deal with burnin.

Yeah, that logo choice is interesting, and I am sure you are not the only one complaining about it.

At least the channel is better than it was. Lets see if it improves.

I live in the southern part of Manhattan and I checked out the HD-QAMs today and they are all gone!

All I receive are SD-QAM channels all bunched together as channel "0" -
no way to find a specific channel, you have to keep surfing.

But who wants SD?

Wonder if TWC has recaptured the bandwidth and we'll never see the HD versions of QAM channels again.

rescanning did nothing? They did recently move all of the locals - I'll check again if something new happened

They could be trying to properly give the available channels proper #s..... and failing at it...

LOL I wanted NY1 in true HD the most, and am probably the last one to find out about it.

I'm also getting a lot of black at the top of the screen in Dot by Dot mode. More than usual.

Last week, there was no audio on 701, but it came back by Sunday. Today, there is no audio on 782 (TCM-HD). What's going on?

rescanning did nothing? They did recently move all of the locals - I'll check again if something new happened

They could be trying to properly give the available channels proper #s..... and failing at it...

Thanks for trying to help.

Re-scanned both of my sets.

Concerning trying to properly give the channels proper #s, TWC already had re-assigned the OTA channels to their virtual allocations - i.e., WCBS was
channel 2.1.

Cramming everything on to channel "0" is totally lame!

LOL I wanted NY1 in true HD the most, and am probably the last one to find out about it.

I'm also getting a lot of black at the top of the screen in Dot by Dot mode. More than usual.

So turn off dot by dot

Or maybe TWC could create a "crash proof dvr" and charge more for it.

Not that the TWC boxes or TWC itself are anything to be too happy about, in this case I'm afraid you just got unlucky. Computers will also occasionally drop dead from brownouts/blackouts/surges.

I've had to yank the cord on my crappy TWC DVRs hundreds of times over the past 5 years, and never lost a thing in the process.

FDC is the RF receive level of the OOB forward data channel. The level is typically near, or a few dB lower than, your digital video carriers. Most systems with a standard frequency plan (not HRC or IRC) carry the FDC in the 4MHz slot between channels 4 & 5.

RDC is the RF transmit level of the OOB return data channel. This can normally cover a fairly wide range... as long as it is not maxed out it is probably OK. The level is set in a closed loop control system where the headend tells the box what frequency (in the 5-42MHz return band) to transmit and to raise its transmit level incrementally until the proper level reaches the receiver in the headend. The available RDC transmit range for the Samsung 3090 is +8 to +60dBmV (the SA boxes are likely similar but I do not have a definitive spec available - I seem to remember +55dBmV as the HDC max).

As long as the RDC level is not maxed out (meaning it is transmitting at full power and probably STILL is not reaching the headend), almost any RDC level is acceptable. Mid 30s to high 40s are fairly typical, though. If you ARE seeing an extremely high RDC level, it may be indicative of a return path problem (your box's requests are not being heard at the headend)... often too many splits in the house, bad connectors, loose or corroded seizing screws in the cable plant, misaligned return amplifiers, etc, etc.

Return path problems can effect almost all STB operations these days, but especially anything that requires two-way communications with the headend such as SDV tuning, VOD, Start Over, etc. (or even booting!).

Wow, appreciate the education. It WILL take a while for it to really sink in, so PUHLEEZE no pop quiz!

Thanks for trying to help.

Re-scanned both of my sets.

Concerning trying to properly give the channels proper #s, TWC already had re-assigned the OTA channels to their virtual allocations - i.e., WCBS was
channel 2.1.

Cramming everything on to channel "0" is totally lame!

Is this with cable card or direct coax hookup to TV?

I've been using the firewire port on an SA3250HD for timer-based channel changing. Today, it stopped responding to commands. Is anyone using a similarly based system who can verify that Time Warner has disabled the firewire ports again in violation of FCC regulations?

Wow, appreciate the education. It WILL take a while for it to really sink in, so PUHLEEZE no pop quiz!

Then it's a good thing that I left out the part about homes situated CLOSEST to a cable distribution amp typically having the hardest time making proper return levels at the headend. ;)

The same power failure caused two of the PC's I have to reboot. Somehow the data on those did not get corrupted. I wish Microsoft had written the OS for this cable box.

Perish that thought!

LOL I wanted NY1 in true HD the most, and am probably the last one to find out about it.

I'm also getting a lot of black at the top of the screen in Dot by Dot mode. More than usual.

I think most users of this forum keep their HDTV in Full Pixel mode, hence you see the dots or the noise on top or the side of some channels. In time, you will not even know it is there as it becomes the norm. I guess to some, the screen now looks imperfect with the dots. Either revert it back to Normal mode or accept the dots until you get used to them.

I like seeing the most screen I can. Dots or no dots.

The same power failure caused two of the PC's I have to reboot. Somehow the data on those did not get corrupted. I wish Microsoft had written the OS for this cable box.

Ugh, The last thing you would want is Microsoft to make your cable box software. You want blue screens of death in the middle of whatever you are watching? By the way it is not the OS that caused the problem, it is the constant power fluctuations you seem to have. It does not matter what OS it is, it damages the hard drive itself.

Just did another re-scan and my digital QAM channels in HD have returned!

I've been using the firewire port on an SA3250HD for timer-based channel changing. Today, it stopped responding to commands. Is anyone using a similarly based system who can verify that Time Warner has disabled the firewire ports again in violation of FCC regulations?


ugh. I'll have to check this evening. Just another TWC headache.

I have a few channels out:
676 Starz HD
731 WPXN HD
711 WPIX HD (and 166 LATV)



EDIT - Working now.... nevermind...

They just did a random update, and I finally have the start-over feature on my explorer 8300HD. Yay me.lol.

I think most users of this forum keep their HDTV in Full Pixel mode, hence you see the dots or the noise on top or the side of some channels. In time, you will not even know it is there as it becomes the norm. I guess to some, the screen now looks imperfect with the dots. Either revert it back to Normal mode or accept the dots until you get used to them.

I like seeing the most screen I can. Dots or no dots.

Of course, I always keep my TV in Dot by Dot mode. And am accustomed to some black and static at the very top of the screen.

What we're commenting on is that NY1 HD, now in their new "widescreen" format, is showing considerably more black and static than we've ever seen before.

ugh. I'll have to check this evening. Just another TWC headache.

Last nights recordings seem to have changed channel just fine using firewire.

Last nights recordings seem to have changed channel just fine using firewire.

My system has been working without incident on an SA3250HD for over two years. Odd it should stop yesterday though.

Can I exchange cable boxes at the Staten Island Mall, Center Court TWC location?

some HD channels we should expect to see an announcement for sometime soon (or just pop up unannounced):

TruTV HD
History International HD
Jewelry TV HD
and maybe NBATV HD, WGN HD, Lifetime HD and Oxygen HD

(10/21 will see the addition of 741 WXTV and 768 WFUT with Planet Green moving to 698 - for those who forgot the announcement last month)

i can't believe they banished the golf channel hd to obscurity...

also, why don't we get comedy central in hd?

some HD channels we should expect to see an announcement for sometime soon (or just pop up unannounced):

TruTV HD
History International HD
Jewelry TV HD
and maybe NBATV HD, WGN HD, Lifetime HD and Oxygen HD

(10/21 will see the addition of 741 WXTV and 768 WFUT with Planet Green moving to 698 - for those who forgot the announcement last month)

Ah, doing the manual tuning scan again, eh?

FWIW, here's the latest channel changes, what struck me is an actual, public, in writing acknowledgment QAM exists AND can be used inside their death grip!

Manhattan, Brooklyn/Queens and Mount Vernon

October 2, 2009

From time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:

Effective September 28, 2009 the following services were renamed by the provider: BET J (89 and 893 in Manhattan, Brooklyn and Queens and 64 and 893 in Mount Vernon) became Centric, Noggin (129, 847, 1911) became Nick Jr., and The N (137, 883) became TeenNick.

On or about October 21, 2009 in Brooklyn and Queens we will launch KBN (Korean Broadcast Network) on channel 534. KBN will be a basic service available only in digital format and viewable with digital cable-compatible equipment such as digital converter or a digital television (or other device) that includes a QAM tuner.

Ah, doing the manual tuning scan again, eh?


I am? How?

Just listing channels that other TWC locations are getting soon.

I am? How?

Just listing channels that other TWC locations are getting soon.

Oh, no dis meant in any way... I thought you might have spied those channels in poking around. Truth be told, I'd put more credence in your spotting them than in almost anything else!

Oh, no dis meant in any way... I thought you might have spied those channels in poking around. Truth be told, I'd put more credence in your spotting them than in almost anything else!

If I had spotted them... I'd tell you where they were.. I wouldn't keep secrets :p

(and if there was a way to manual tune on these boxes........ I'd be really happy)

also, why don't we get comedy central in hd?
With you on this one.....TWC doesn't seem to have a deal with Viacom which owns Comedy Central, MTV, VH1, etc., which explains why we don't have MTV-HD, VH1-HD, VH1-Hits, VH1-Soul, and other channels. Oddly (and thankfully I might add) they do seem to have a deal to carry Palladia-HD. Can't exactly figure it all out myself....

Of course, I always keep my TV in Dot by Dot mode. And am accustomed to some black and static at the very top of the screen.

What we're commenting on is that NY1 HD, now in their new "widescreen" format, is showing considerably more black and static than we've ever seen before.

You guys are weird, why would you want to see garbage on top of the screen? and on NY1? Really? Does it really matter the pic quality for weather on the ones? I can see using it for a blu-ray, xbox, ps3 etc.. 1080p sources that have good picture quality not the crappy TWC signal.

With you on this one.....TWC doesn't seem to have a deal with Viacom which owns Comedy Central, MTV, VH1, etc., which explains why we don't have MTV-HD, VH1-HD, VH1-Hits, VH1-Soul, and other channels. Oddly (and thankfully I might add) they do seem to have a deal to carry Palladia-HD. Can't exactly figure it all out myself....

Palladia existed well before the others launched - so it is carried under its own deal - when that one expires we'll probably lose it (unless the others are added before then.... whenever then is...)

some HD channels we should expect to see an announcement for sometime soon (or just pop up unannounced):

TruTV HD
History International HD
Jewelry TV HD
and maybe NBATV HD, WGN HD, Lifetime HD and Oxygen HD

(10/21 will see the addition of 741 WXTV and 768 WFUT with Planet Green moving to 698 - for those who forgot the announcement last month)

I didnt think A&E Television Networks would move History International to HD so quick but since a lot of the shows are from History, I can see why they would do it.

As about Jewelry TV, eh. I guess the home shopping channels feel its a need to battle in HD.

I thought we got Oxygen HD not too long ago.

I didnt think A&E Television Networks would move History International to HD so quick but since a lot of the shows are from History, I can see why they would do it.

As about Jewelry TV, eh. I guess the home shopping channels feel its a need to battle in HD.

I thought we got Oxygen HD not too long ago.

Why would they care which History you watch? either way you are watching their network

Why would they care which History you watch? either way you are watching their network

To be honest, the channels are programmed differently. HI is more like the old History Channel. Who knows if the audience pop on HI has an effect on on History but I figure the HI HD should have an effect if people still miss the old History.

I didnt think A&E Television Networks would move History International to HD so quick but since a lot of the shows are from History, I can see why they would do it.

As about Jewelry TV, eh. I guess the home shopping channels feel its a need to battle in HD.

I thought we got Oxygen HD not too long ago.

History International HD has been announced in TWC Los Angeles

And Oxygen HD has been announced at least once, but postponed (mainly because it hasn't even launched yet)

so, i have to share...

i currently have twc.
i've ALWAYS paid my bill on time. no matter how high it's gotten.
i'm getting a 'decent' rate currently on my triple play.
1. $109 triple play [up from 99 for the 1st year]
2. i have an extra phone line [regular price]
3. one hd box sammy [reg price]
4. one hddvr box [sa8300] reg price
5. hddvr service [reg price]
6. internet [regular speed]
7. showtime and hbo [reduced rate of 26 for both?]
8. free cinemax for a month [due to horrible tbs broadcast of yankee game]

i'm moving to an area that has fios. i'm willing to pay more for the service in the long run. as long as it works, right? right.

my total bill comes in around 217.00.

so, i called to ask them what they can, or are willing to, do to keep me around. again, a regular, historically solid paying customer.

i spoke w/ a csr supervisor [mr. williams], i don't THINK he was a retention supervisor, he basically said there was nothing they were willing to do. NOTHING. NADA.

man, i guess they have such a stranglehold on nyc they just don't care.
i mean, the guy wasn't even willing to throw me the promo they have going on for free dvr service for 3 months [commercials on tv].

WOW. i have to say...i've NEVER, EVER been told there was nothing they could do for me. i was very polite and professional.

btw, i've had bad experiences with twc cable in the past. it got SO bad the VP of the company sent me a letter apologising. he included 2 box seats to yankee stadium...at $200 a pop. no joke. i still have the letter and everything!! woohoo!!!!

anyway, it doesn't look like they are willing to work w/ customers anymore.

can someone give me some perspective?
was i out of line in asking him if there was anything they were willing to do to keep me around? is my bill THAT great that i was asking for too much?

seriously...i'd love everyone's perspective on this...

thanks!

-j

Just did another re-scan and my digital QAM channels in HD have returned!

Don't know if complaints have anything to do with it. I sent a complaint to the FCC and to DOITT (Department of Information Tech. and Telecommunications for NYC) and go the following emails;

The original complaint;

"The FCC requires that must-carry(broadcast/public access) channels be carried unencrypted on the cable line for those with digital cable-ready (QAM) tuners. However, Time Warner is not providing this service for all channels that meet this description, nor are they disclosing information about it on their website or through their agents who have no idea what I am talking about."


Response;

From: "Schwab, Peter" <pschwab@doitt.nyc.gov>
To: Chris H.
Subject: FW: City of New York - Correspondence #1-1-515491770 DOITT Cable Complaint


Sir:

Can you please advise me as to what Channel IDs and the allocated Channel which are scrambled?

Thank you,

Peter J. Schwab
Executive Director, Franchise Administration
City of New York
Department of Information Tech. and Telecommunications




From: Chris H
Sent: Tuesday, October 13, 2009 9:54 AM
To: Schwab, Peter
Subject: Re: City of New York - Correspondence #1-1-515491770 DOITT Cable Complaint

Sure, specifically I'm in Northern Manhattan, I think it's the Time Warner Northern Manhattan Non Rebuild Digital. The scrambled channels are;

WCBSDT HD (702)
WNBCDT HD (704)
WNYWDT HD (705)
WABCDT HD (707)
WWORDT HD (709)
WPIXDT HD (711)
WNETDT HD (713)

Thank you for your quick attention to this matter.

Chris H.



Dear Sir,

It is true, the FCC requires that must-carry(broadcast/public access) channels be carried unencrypted on the cable line for those with digital cable-ready(QAM) tuners. However, the FCC only requires the must carry and retransmission consent Channels be Cablecast in Standard Definition not High Definition. There are presently no requirements for the Cable Companies to carry Channels in High Definition except for good business decisions due to competition.

Sincerely,

Peter J. Schwab
Executive Director, Franchise Administration
City of New York
Department of Information Tech. and Telecommunications



After this back and forth, I received a call from TWC Regulatory Division. I spoke to a Mrs. Edwards. She was very helpful. She told me that what I was told in the past is wrong. The local broadcast HD stations are available UNENCRYPTED. She checked with the programming department and that is what she was told. She told me to reset my tv and it should be fine.

Regardless of the reason why it is back, I'm going to make sure tonight that it really is back. And from what you've said, it is.

Maybe complaining can help.

Tonight there is no 714 or 715 downtown Manhattan. Does anyone know why this happens?

I can't get WLIWDT2 and WLIWDT3, aka PBS Create and World, and a bunch of foreign language channels with my QAM tuner despite the fact they are listed in the PDF channel lineup as accessible via a digital QAM tuner. And the WLIW subchannels are broadcast, SD, and certainly covered under the FCC regulation. I really should write them about that.