View Full Version : New York, NY - TWC
I can't get WLIWDT2 and WLIWDT3, aka PBS Create and World, and a bunch of foreign language channels with my QAM tuner despite the fact they are listed in the PDF channel lineup as accessible via a digital QAM tuner. And the WLIW subchannels are broadcast, SD, and certainly covered under the FCC regulation. I really should write them about that.
those were add pretty recently... they probably dont even realize it....
disafan 10-15-09, 12:03 AM I'd call TWC, but try to find someone there who knows what I'm talking about. Ironically, complaining to the DOITT is faster.
G1Ravage 10-15-09, 12:51 AM You guys are weird, why would you want to see garbage on top of the screen?
You get the entire picture as broadcasted in Dot by Dot. In any other mode, you're losing some portion of the picture.
You get the entire picture as broadcasted in Dot by Dot. In any other mode, you're losing some portion of the picture.
I know what it is and does but you are losing like 2cm, it is not worth garbage on top of the screen which you get on some of the channels with that on. I am all for proper aspect ratio's but this is silly. Stop worrying about every little nuance and try to enjoy what you are watching
Riverside_Guy 10-15-09, 08:32 AM Palladia existed well before the others launched - so it is carried under its own deal - when that one expires we'll probably lose it (unless the others are added before then.... whenever then is...)
Damn, I'd hate to get HDNetted again!
Riverside_Guy 10-15-09, 08:44 AM so, i have to share...
i spoke w/ a csr supervisor [mr. williams], i don't THINK he was a retention supervisor, he basically said there was nothing they were willing to do. NOTHING. NADA.
man, i guess they have such a stranglehold on nyc they just don't care.
i mean, the guy wasn't even willing to throw me the promo they have going on for free dvr service for 3 months [commercials on tv].
I am quite surprised. Many folks seem to fairly consistently get some kind of "deal" when they call to drop services... last time I called to drop 3 premiums to 2, they offered 4 for 4 bucks more than the 2 would have cost me. So they always seem willing to play some games with pricing.
However, one thing we don;t seem to discuss much is that I get a feeling Verizon is in "extra-slow" mode on roll-out of FiOS. Far as I can tell, they don;'t have anything even close to the vague numbers they originally touted for coverage. Anyone think they have 60% for Manhattan covered? Not even close.
Obviously none of us "know" what's going on, but it COULD very well be that TWC knows this and are simply sticking it to folks... because they know full well that the large majority may not have access to FiOS for quite a long time. Profits to today and worry about tomorrow... tomorrow.
Riverside_Guy 10-15-09, 08:49 AM Tonight there is no 714 or 715 downtown Manhattan. Does anyone know why this happens?
It costs them too much money to have staff dedicated to actually monitor their service... it would cut into profit margin and potentially reduce multi-million dollar bonuses for their top management. Incompetent generally costs less than competent.
jcalabria 10-15-09, 09:52 AM You get the entire picture as broadcasted in Dot by Dot. In any other mode, you're losing some portion of the picture.
That is true, but it's not the most important reason to use the 1:1 pixel mapping mode in your TV. In any fixed pixel display (that's anything but a CRT), you also add scaling artifacts when you add that bit of overscan. Dot by Dot, Just Scan... whatever your TV calls its non-scaled, 1:1 pixel mapping mode... will give you the highest possible picture quality, free of scaling artifacts introduced at the TV.
Agent_C 10-15-09, 09:57 AM That is true, but it's not the most important reason to use the 1:1 pixel mapping mode in your TV. In any fixed pixel display (that's anything but a CRT), you also add scaling artifacts when you add that bit of overscan. Dot by Dot, Just Scan... whatever your TV calls its non-scaled, 1:1 pixel mapping mode... will give you the highest possible picture quality, free of scaling artifacts introduced at the TV.
On a related note, just what are those white flashy things (http://www.avforums.com/forums/attachments/dvd-players/124387d1244913925-white-lines-top-screen-img_3858.jpg) one sees on the top of the frame sometimes?
A_C
jcalabria 10-15-09, 10:04 AM On a related note, just what are those white flashy things (http://www.avforums.com/forums/attachments/dvd-players/124387d1244913925-white-lines-top-screen-img_3858.jpg) one sees on the top of the frame sometimes?
A_C
The flashing ones are Closed Captioning data on Line 21. Line 20 can include data such as Network source ID codes. Above them on Lines 17-19 can also be Vertical Interval Test Signals (VITS - essentially a line or two of color bars or other test signals) and Vertical Interval Reference Signals (VIRS - a signal containing color and luminance refererences that analog TVs used to automatically set color, tint, brightness, etc).
Generally, you will only see them in an HD broadcast when an SD program (such as a commercial) is embedded within the HD video frame. HD video uses all of the video lines for active video... SD came of age in the CRT era and utilized those lines for non-active video because CRTs almost always are set up with overscan to allow for voltage and aging variations.
scott_bernstein 10-15-09, 12:35 PM And the WLIW subchannels are broadcast, SD, and certainly covered under the FCC regulation. I really should write them about that.
Speaking of....My parents get WLIW in HD on their Comcast system in NEW JERSEY where they would be unlikely to even get WLIW over the air. But in Manhattan we can't get WLIW in HD? Plus they get a 13 On Demand channel from WNET......
Only lame TWC won't give us the full suite of PBS channels.....
Speaking of....My parents get WLIW in HD on their Comcast system in NEW JERSEY where they would be unlikely to even get WLIW over the air. But in Manhattan we can't get WLIW in HD? Plus they get a 13 On Demand channel from WNET......
Only lame TWC won't give us the full suite of PBS channels.....
WLIW HD doesn't exist
the OTA digital channel is SD
jcalabria 10-15-09, 01:22 PM WLIW HD doesn't exist
the OTA digital channel is SD
Yep... here's the WLIW station info from rabbitears.info (http://www.rabbitears.info/market.php?request=print_station&facility_id=38336)
Three SDs only. No HD.
Cablevision also places the WLIW digital feed within their HD channels - it aint HD though
Gooddog 10-15-09, 05:08 PM Can I exchange cable boxes at the Staten Island Mall, Center Court TWC location?
Not sure but you can exchange at the TWC store in the Kmart shopping area, its near Goldens Deil which is close to the Mall.
scott_bernstein 10-16-09, 12:06 PM Cablevision also places the WLIW digital feed within their HD channels - it aint HD though
...hence my confusion.....
BTW -- not sure how many of you out there are into the PBS show Austin City Limits or not....but there is a new season airing in HD currently and how lame is it that we in the NYC area are not able to see it in HD?
WNET has decided to shuttle it off to its sister (and wholly owned) WLIW which has no HD feed. :-(
I liked it better when we got regular WNET on the SD feed and the national PBS on the HD feed!!!
Scott
On or abut October 25, 2009 we will launch the simulcast, NBA TV HD on ch. 461. This service will be part of our Sports Tier and NBA League Pass offerings.
On or about November 18, 2009 TBS HD will change from a standard service to a basic service in Manhattan, Brooklyn and Queens.
AndyHDTV 10-16-09, 02:04 PM On or abut October 25, 2009 we will launch the simulcast, NBA TV HD on ch. 461.
about time.
I wonder if we are still getting the 2 Spanish OTA channels on the 21st?
JeffMoney 10-16-09, 02:09 PM On or abut October 25, 2009 we will launch the simulcast, NBA TV HD on ch. 461. This service will be part of our Sports Tier and NBA League Pass offerings.
On or about November 18, 2009 TBS HD will change from a standard service to a basic service in Manhattan, Brooklyn and Queens.
Holy Cow!! About Time NBA TV HD , now lets get the agreement with getting NFL Network and ViaCum!! SpikeHD!!
about time.
I wonder if we are still getting the 2 Spanish OTA channels on the 21st?
yes, we are
Holy Cow!! About Time NBA TV HD , now lets get the agreement with getting NFL Network and ViaCum!! SpikeHD!!
dont get your hopes up about the nfl network
JeffMoney 10-16-09, 02:22 PM dont get your hopes up about the nfl network
Well we can Always Dream LOL
Satch Man 10-16-09, 02:25 PM so, i have to share...
i currently have twc.
i've ALWAYS paid my bill on time. no matter how high it's gotten.
i'm getting a 'decent' rate currently on my triple play.
1. $109 triple play [up from 99 for the 1st year]
2. i have an extra phone line [regular price]
3. one hd box sammy [reg price]
4. one hddvr box [sa8300] reg price
5. hddvr service [reg price]
6. internet [regular speed]
7. showtime and hbo [reduced rate of 26 for both?]
8. free cinemax for a month [due to horrible tbs broadcast of yankee game]
i'm moving to an area that has fios. i'm willing to pay more for the service in the long run. as long as it works, right? right.
my total bill comes in around 217.00.
so, i called to ask them what they can, or are willing to, do to keep me around. again, a regular, historically solid paying customer.
i spoke w/ a csr supervisor [mr. williams], i don't THINK he was a retention supervisor, he basically said there was nothing they were willing to do. NOTHING. NADA.
man, i guess they have such a stranglehold on nyc they just don't care.
i mean, the guy wasn't even willing to throw me the promo they have going on for free dvr service for 3 months [commercials on tv].
WOW. i have to say...i've NEVER, EVER been told there was nothing they could do for me. i was very polite and professional.
btw, i've had bad experiences with twc cable in the past. it got SO bad the VP of the company sent me a letter apologising. he included 2 box seats to yankee stadium...at $200 a pop. no joke. i still have the letter and everything!! woohoo!!!!
anyway, it doesn't look like they are willing to work w/ customers anymore.
can someone give me some perspective?
was i out of line in asking him if there was anything they were willing to do to keep me around? is my bill THAT great that i was asking for too much?
seriously...i'd love everyone's perspective on this...
thanks!
-j
Hey J,
That sucks with your experience! I would just call back until you can get someone who can get you a good deal. I got All in One and when my rate went up to something like $220 after the discounts expired, I got it back down to about $185 something.
It really can depend on who you talk to with the deal you get, but keep trying! This time when you call, you should ask for what is called a "Customer Retention Specialist." They are very good and helpful.
Jack
Riverside_Guy 10-16-09, 02:48 PM ...hence my confusion.....
BTW -- not sure how many of you out there are into the PBS show Austin City Limits or not....but there is a new season airing in HD currently and how lame is it that we in the NYC area are not able to see it in HD?
WNET has decided to shuttle it off to its sister (and wholly owned) WLIW which has no HD feed. :-(
I liked it better when we got regular WNET on the SD feed and the national PBS on the HD feed!!!
Scott
Damn, could swear I've seen a ACL in HD... so they won't put it on 713? Is there any actual REASON for them to do this? Maybe we should call them during pledge drives and tell them WHY we won't be making any donations this time!
Changed the 8300HDC box today in Staten Island. Same story with a new one - 20 gigs are shown to be occupied with no shows recorded. Available hours in SD on page 11 of diagnostic screen is shown to be 49 instead of the nominal 90 hours.
What a nightmare. Second box in a row.
Is anyone having audio problems? Mine keeps droppimg out...
carl2680 10-16-09, 08:04 PM Now the audio drops are on Fox 5 HD.
PaulInParkSlope 10-16-09, 08:28 PM yeah, audio glitches are brutal right now during the ALCS
MacAlert 10-16-09, 08:29 PM Audio drops and video has been freezing on and off. It's so bad that even parents are getting annoyed....and they don't really get bothered by this.
I feel like anytime there's a big game on TV it never airs smoothly. Trying to watch the Yankees game on fox hd, and it's constantly breaking up. :mad:
eddieb187 10-16-09, 08:34 PM Same audio dropouts up in the Hudson Valley.
Maybe it's Fox.
Well just to let you know.... it's happening on FIOS too, :rolleyes::D so don't worry, the grass isn't always greener. :p Looks like it's a WYNY local issue. However, haven't had a problem since the bottom of the second.
http://www.avsforum.com/avs-vb/showthread.php?p=17369240&posted=1#post17369240
eddieb187 10-16-09, 09:25 PM Just got off the phone with a Tech at FoxHD WNYW in NY.
He said they are aware of the issue and are currently working on it.
Should be fixed shortly.
eddieb187 10-16-09, 09:45 PM Still tiling every once in a while.
If Fox can't get their act together maybe they should not have the broadcast rights.
Call and complain. Press "0" ask the operator for Broadcast Tech.
Here's where they are located:
WNYW-TV/Fox 5 New York, NY
205 East 67th St.
New York, NY 10021
(V)212-452-5555
(F)212-879-1484
eddieb187 10-16-09, 10:25 PM At least they got rid of that stupid banner that used to cover the whole top of the screen.
Two little boxes are so much nicer.
They seem to have fixed the dropout issue as well.
Haven't had any in quite a while now.
At least they got rid of that stupid banner that used to cover the whole top of the screen.
Two little boxes are so much nicer. Yeah but why can't they put them on the freekin' sides of the screen, as in a 16X9 screen, not centered for a 4X3 screen. :rolleyes: They finally got it right on the Fox News channel, do it here!
eddieb187 10-16-09, 10:50 PM You would think they'd have one overlay for 16x9 and one for 4:3.
I guess this won't be fixed until Analog is finally dead.
You would think they'd have one overlay for 16x9 and one for 4:3.
I guess this won't be fixed until Analog is finally dead.
No, it’s simple, just frame everything 16X9.
We are no longer the early adopters to a new technology. Digital television is here to stay. Why should we “suffer”? If people want to continue with old CRT 4X3 antiques, then they should be the ones who are inconvenienced, with a 16X9 image on their box.
eddieb187 10-16-09, 11:04 PM No, it’s simple, just frame everything 16X9.
We are no longer the early adopters to a new technology. Digital television is here to stay. Why should we “suffer”? If people want to continue with old CRT 4X3 antiques, then they should be the ones who are inconvenienced, with a 16X9 image on their box.
Hey, I'm with you!
Death to SD.
Hey, I'm with you!
Death to SD.;)
eddieb187 10-16-09, 11:26 PM Larry,
How is Fios?
Is it better than TWC?
Not available up where I am yet.
Larry,
How is Fios?
Is it better than TWC?
Not available up where I am yet.I think it’s better. :)
The Multi room DVR is pretty cool.
I haven’t done a side-by-side comparison of channels but it seems like there are a hell of a lot more here on FIOS. At least there are more channels that I watch. For instance, last week there was something that I forgot to watch on HBO. I got to see it anyway because it was on a couple of hours later with the West coast feed.
And of course there's HD Net Movies.
Also, their free On Demand is great. There’s a ton of stuff to watch and music channels too. The On Demand is so much better than that waste of bandwidth that TW offers. Most shows are set up in the On Demand, so it's a great way for catching up on various shows or series without worrying about tying up the hard drive.
The picture quality is better. My displays have all been set up through the HDMI input. I’m temporarily on component (due to an upgrade that will happen by mid week), so I’ve yet to re-tweak everything. That said it is still better looking than TW.
...and it's cheaper. :cool:
eddieb187 10-17-09, 01:17 AM Thanks for the critique Larry.
We have only 40 HD channels now but by Nov 19 TWC will increase that to 95.
They implemented SDV up here finally.
We will soon have several HBO, SHO, Starz, instead of just one not to mention all the other HD channels we're missing.
I hope the picture quality does not degrade.
I have a Tivo and just got a Tuning Adapter.
I had the TW 8300 DVR but did not like the new software.
I here Fios is totally uncompressed HD. Must be nice.
A friend of mine in Peekskill has Fios and he says it look amazing on his HDTV.
TW uses some compression. I get pixelation when there's a lot motion.
And of course the up-converted content looks terrible. Not to mention the SD.
They have Fios in NewBurgh so it's on it's way up here.
I was going to switch to DirecTV but now that SDV and more HD is coming I'm glad I waited. Signing a two year contract did not seem like a great idea.
Just seems like it taking so long for HD proliferation. Doesn't it?
gary miller 10-17-09, 10:47 AM I still get periodic dropouts across the HD board, including last nights Angels- Yankees game on Fox. It was certainly far more tolerable then the TBS fiasco when the playoffs started...but still, we're paying waaaay to much for such low grade reception and disruptions.
Thanks for the feedback, Larry...looking forward to FIOS in my neighborhood. BTW, does FIOS carry MSNBC in the five boroughs now?
Riverside_Guy 10-17-09, 10:48 AM yeah, audio glitches are brutal right now during the ALCS
SEE how valuable people putting in their location data actually is? I had the exact same issues from my head end, but simply reading three or four posts tells me it WAS system side!
FWIW, I had the same thing the previous night watching Bones & Fringe. It crystal clear to me this issue comes and goes. Bet you within the week we'll see a 2 hour block with maybe only one or two glitches... then it will be back to the same old, same old. More and more it's clear TWC has NO IDEA of what they are doing, they clearly and obviously can NOT actually solve this issue... one that is the same today as it was 1-2 years ago.
Riverside_Guy 10-17-09, 10:50 AM Well just to let you know.... it's happening on FIOS too, :rolleyes::D so don't worry, the grass isn't always greener. :p Looks like it's a WYNY local issue. However, haven't had a problem since the bottom of the second.
http://www.avsforum.com/avs-vb/showthread.php?p=17369240&posted=1#post17369240
VERY glad you are still monitoring us, this is useful info. However, the glitchage kept up for the entire game.
Riverside_Guy 10-17-09, 10:53 AM At least they got rid of that stupid banner that used to cover the whole top of the screen.
Two little boxes are so much nicer.
They seem to have fixed the dropout issue as well.
Haven't had any in quite a while now.
Not in NYC... at least not from Man North!
....does FIOS carry MSNBC in the five boroughs now?No, but they do have CNBC in HD.
This is a great Thread to link to for what's on what services....
http://www.avsforum.com/avs-vb/showthread.php?t=1058081
By the way, Fios has Comedy Channel HD which is nice :cool: but Stewart's show isn't in HD, go figure.
Yes, they do have MSNBC but only in parts of NYC that are not served by Cablevision (e.g., Manhattan, Queens, Staten Island, and TWC parts of Brooklyn).
gary miller 10-18-09, 10:49 AM Yes, they do have MSNBC but only in parts of NYC that are not served by Cablevision (e.g., Manhattan, Queens, Staten Island, and TWC parts of Brooklyn).
Good. I'd be more inclined to switch providers if MSNBC were available here in Northeast Queens.
On another note...the Angels-Yankees game last night was damn near glitch free (although I missed the first couple of innings) on TWC, for a change. If they stayed consistent in that regard, I'd be less motivated to switch services.
I appreciate Larry's feedback on FIOS. It confirms what I suspected. While it's a bit of an apples-oranges comparison, when my brother on Long Island switched from Cablevision to FIOS last year, I thought the improvement in quality was striking. In addition to a reduction in drop-outs, the ugly video compression noise (what I describe as "hash"), especially visible during motion, was virtually gone. It seems more like the smooth picture I remember seeing over-the air (my OTA antenna is currently not hooked up).
Riverside_Guy 10-18-09, 11:11 AM On another note...the Angels-Yankees game last night was damn near glitch free (although I missed the first couple of innings) on TWC, for a change. If they stayed consistent in that regard, I'd be less motivated to switch services.
Definitely took note of that... but am nervous about Giants/Saints! Last week Giants game had same glitches, but not terribly frequently... cross fingers.
ohjohnny 10-18-09, 12:38 PM Question: I'm in Northern Manhattan and have the 8300HD with recent OS upgrade. I've noticed that since the upgrade, I have frequent cutoffs of the last minute of the shows I've recorded. Like 80 percent of the time. Almost never had the problem before. Is anyone else experiencing this? If so, could this be related to the OS or is it just the networks. Is there any way around it, aside from manually programming shows to go over a minute?
godfreyb 10-18-09, 01:28 PM Question: I'm in Northern Manhattan and have the 8300HD with recent OS upgrade. I've noticed that since the upgrade, I have frequent cutoffs of the last minute of the shows I've recorded. Like 80 percent of the time. Almost never had the problem before. Is anyone else experiencing this? If so, could this be related to the OS or is it just the networks. Is there any way around it, aside from manually programming shows to go over a minute?
I am having the same problem.....but Verizon are working on the FIOS infrastructure in the building so it is only a question of time before I say to TW 'kiss my xss' - sorry to be so rude but that just about describes it. Can you imagine if ConEd supplied electricity which constantly dropped the current, wiped out your computer memory etc and I pay more or less the same money to each company every month!
gary miller 10-19-09, 08:54 AM Question: I'm in Northern Manhattan and have the 8300HD with recent OS upgrade. I've noticed that since the upgrade, I have frequent cutoffs of the last minute of the shows I've recorded. Like 80 percent of the time. Almost never had the problem before. Is anyone else experiencing this? If so, could this be related to the OS or is it just the networks. Is there any way around it, aside from manually programming shows to go over a minute?
I haven't recorded enough lately to comment on that, but I've also had a weird issue. Every three or four days I lose the 5.1 audio. I'm now in the habit of regularly re-booting the box to re-set the audio.
BTW...I only suffered through part of the Giants game yesterday, but the part I saw was glitch free on FOX HD.
Riverside_Guy 10-19-09, 09:22 AM Question: I'm in Northern Manhattan and have the 8300HD with recent OS upgrade. I've noticed that since the upgrade, I have frequent cutoffs of the last minute of the shows I've recorded. Like 80 percent of the time. Almost never had the problem before. Is anyone else experiencing this? If so, could this be related to the OS or is it just the networks. Is there any way around it, aside from manually programming shows to go over a minute?
Hmmm, that's odd. I DO notice that MDN always seems to think about 15 seconds behind the real time, so recordings set to start on the hour actually start 15 seconds AFTER the hour. Of course that SHOULD mean it should record an extra 15 seconds at the end...
As for cutting of the end, yes I have seen that, but for a few years. Some times the networks can be very sloppy, some times they try and cram more commercial time in, so they run a minute over. ABC always does that with Housewives, always a minute over. Just noticed Fox just did it with today's House, it is scheduled to run a minute over. This CRAP does nothing except play havoc with any scheduled DVRing. House was scheduled, but when the guide data updated to show the 9:01 end, it got into a conflict and is now marked to not record.
On this one, most of the "blame" needs to go with the originator, not the distributor (which be TWC, FiOS, etc.). The only way the DVR software can compensate is by actually knowing when the actual content ends and dynamically adjusting itself, taking into consideration only having 2 tuners. Or delaying the start of another recording to cover the more important end of the previous one, rather than simply not recording the "next" show because of a one minute overlap. I THINK TiVo has something to address this... gotta go check...
YUP, TiVo has an "overlap protection" feature. It WILL clip the start of the next recording to accommodate another show running 1-5 minutes long
Gooddog 10-19-09, 12:04 PM Thanks for the critique Larry.
We have only 40 HD channels now but by Nov 19 TWC will increase that to 95.
They implemented SDV up here finally.
Just seems like it taking so long for HD proliferation. Doesn't it?
Its about damn time.
The previously scheduled launch of Big Ten 2 on ch. 473, Big Ten 3 on ch. 474, Big Ten 4 on ch. 475 and Big Ten 5 on ch. 476 has been postponed until on or about November 30, 2009.
On or about October 22, 2009, The Filipino Channel and on or about November 17, 2009 HTV will become services that cannot be accessed on CableCARD-equipped Unidirectional Digital Cable Products purchased at retail without additional two-way capable equipment.
On or abut October 25, 2009 we will launch the simulcast, NBA TV HD on ch. 461. This service will be part of our Sports Tier and NBA League Pass offerings.
All new service launches listed below cannot be accessed on CableCARD-equipped Unidirectional Digital Cable Products purchased at retail without additional two-way capable equipment.
Specifically,
On or about October 27, 2009 we will launch Outdoor Channel HD on ch. 480, QVC HD on ch. 718, ABC Family HD on ch. 734, Disney XD HD on ch. 728, History Channel HD on ch. 748, WE HD on ch. 764, Cartoon Network HD on ch. 745 and HSN HD on ch. 757. HSN HD is a basic service available only in digital format and viewable with digital cable-compatible equipment such as a digital converter or a digital television (or other device) that includes a QAM tuner.
On or about November 3, 2009 we will launch MSNBC HD on ch. 746, IFC HD on ch. 723, USA HD on ch. 730, Bravo HD on ch. 766, Weather Channel HD on ch. 735, A&E HD on ch. 729, E! HD on ch. 744, Style HD on ch. 765, FX HD on ch. 724 and BBC America HD on ch. 685.
On or about November 10, 2009 we will launch Fuse HD on ch. 691, Planet Green HD on ch. 782, Palladia HD on ch. 756, G4 HD on ch. 692, SyFy HD on ch. 743, Biography HD on ch. 759, Crime & Investigation HD on ch. 686, Headline News HD on ch. 737, Investigation Discovery HD on ch. 755 and TV One HD on ch. 790.
On or about November 12, 2009 we will launch Showtime Too HD on ch. 667, Showtime Extreme HD on ch. 669, Showtime Showcase HD on ch. 668, Starz HD on chs. 676 and 795, Starz Comedy HD on ch. 681, Starz Edge HD on ch. 677, Starz Kids & Family HD on ch. 678, TMC HD on ch. 674, TMC Xtra HD on ch. 675 and Encore HD on ch. 682. These channels will all be part of our premium services.
On or about November 17, 2009 we will launch HBO 2 HD on ch. 652, HBO Comedy HD on ch. 655, HBO Family HD on ch. 654, HBO Latino HD on ch. 657, HBO Signature HD on ch. 653, HBO Zone HD on ch. 656, @ Max HD on ch. 663, Action Max HD on ch. 660, Cinemax HD on chs. 658 and 792 and FiveStar Max HD on ch. 664. These channels will all be part of our premium services.
On or about November 19, 2009 we will launch More Max HD on ch. 659, Outer Max HD on ch. 665, Thriller Max HD on ch. 661 and WMAX HD on ch. 662. These channels will all be part of our premium services. On that date we will also launch AMC Hd on ch. 727.
On or about November 30, 2009 we will launch the following International Premium channels: RTPi on ch. 511, PFC International on ch. 513, TVB1 on ch. 581, TV Globo on ch. 512, Filmy on ch. 562, TV 1000 Russian Kino on ch. 526 and The Bangledesh Channel on ch. 575. On that date we will also launch Cine Mexicano on ch. 896, Discovery Familia on ch. 829, TV Columbia on ch. 816 and Latele Novela on ch. 861 as part of our DTV en Espanol offering.
scott_bernstein 10-19-09, 12:09 PM Question: I'm in Northern Manhattan and have the 8300HD with recent OS upgrade. I've noticed that since the upgrade, I have frequent cutoffs of the last minute of the shows I've recorded. Like 80 percent of the time. Almost never had the problem before. Is anyone else experiencing this? If so, could this be related to the OS or is it just the networks. Is there any way around it, aside from manually programming shows to go over a minute?
Actually shows do run slightly off -- one minute or so in either direction. The reason you notice it now (and I do too!) is that Passport used to automatically start about 1 minute early and end about 1 minute late on each recording (as long as there wasn't a competing recording that needed the tuner at that time). MDN/ODN don't do this so you notice it more. Where I regularly get burned is on The Daily Show, where I now miss the "Moment of Zen" at the end of the program.
Of course we can get around this by setting the series (or individual) recording to extend for 1 minute extra in the recording options.....
Riverside_Guy 10-20-09, 09:40 AM Actually shows do run slightly off -- one minute or so in either direction. The reason you notice it now (and I do too!) is that Passport used to automatically start about 1 minute early and end about 1 minute late on each recording (as long as there wasn't a competing recording that needed the tuner at that time). MDN/ODN don't do this so you notice it more. Where I regularly get burned is on The Daily Show, where I now miss the "Moment of Zen" at the end of the program.
Of course we can get around this by setting the series (or individual) recording to extend for 1 minute extra in the recording options.....
More of a reason to go TiVo, which has overlap protection. BUT, I have experienced the occasional cut-off on Passport, but never equated it with the schedule.
Then again, I just found out TiVo does NOT indicate in the guide scheduled recordings! From what I read, their customers have been complaining for a long while, but they apparently won't budge. Sounds like it's their one button mouse!
Ted Spencer 10-20-09, 11:27 AM I've been searching threads here for a while but haven't yet found what I'm looking for:
Has anyone figured out a way to use an Apricorn DVR expander drive with an 8300HDC on Manhattan TWC (w 72nd st area) under current software? I've got a 1GB Apricorn I've been unable to use for many months now. Sure would be nice to get it back.
Any tips would be greatly appreciated.
I've been searching threads here for a while but haven't yet found what I'm looking for:
Has anyone figured out a way to use an Apricorn DVR expander drive with an 8300HDC on Manhattan TWC (w 72nd st area) under current software? I've got a 1GB Apricorn I've been unable to use for many months now. Sure would be nice to get it back.
Any tips would be greatly appreciated.
external hard drives are pretty much hit-and-miss - either it works or it doesn't - there's no guarantee (and since TWC doesn't officially support them - no help from them)
:
Has anyone figured out a way to use an Apricorn DVR expander drive with an 8300HDC...Maybe someone on this thread can help...
http://www.avsforum.com/avs-vb/showthread.php?t=516559
Ted Spencer 10-20-09, 11:40 AM Thanks, I've scanned that thread until my eyes are crossing and I haven't come up with a solution. I'll post it over there anyway though.
Anyone else have any info?
Jake NYC 10-20-09, 11:49 AM Anyone else have any info?
A friend of mine has the Samsung 3090 box and uses the Apricorn Expander. Maybe you should consider switching the box.
Ted Spencer 10-20-09, 12:04 PM A friend of mine has the Samsung 3090 box and uses the Apricorn Expander. Maybe you should consider switching the box.
Interesting...I've thought about doing that swap. Do you know if I can just take my current box in to 23rd st. and request a Samsung?
Are there any other hardware/software downsides with it vs the 8300HDC?
Interesting...I've thought about doing that swap. Do you know if I can just take my current box in to 23rd st. and request a Samsung?
Are there any other hardware/software downsides with it vs the 8300HDC?
As long as they happen to have it in stock (no way to know before you get there) - you can swap no problem.
Jake NYC 10-20-09, 04:50 PM Are there any other hardware/software downsides with it vs the 8300HDC?
At least some of the Samsungs have a larger internal hard drive (320gb).
Software is basically the same, but the Samsung stretches the Guide to fill the screen.
hansangb 10-20-09, 07:01 PM I've been searching threads here for a while but haven't yet found what I'm looking for:
Has anyone figured out a way to use an Apricorn DVR expander drive with an 8300HDC on Manhattan TWC (w 72nd st area) under current software? I've got a 1GB Apricorn I've been unable to use for many months now. Sure would be nice to get it back.
Any tips would be greatly appreciated.
I take it you tried and and doesn't work? I added an external 160GB drive with an external esata enclosure and had no issues thus far (several months now). I also have the 8300HDC. I'm in Queens.
changes are happening tonight.... lets see if anything else happens besides the 2 OTA Spanish HD additions (planet green HD already moved)
(as far as I know, neither ch41 or ch68 have actually gone HD OTA - Univision (41) is supposed to be in HD before the 2010 world cup)
G1Ravage 10-21-09, 02:25 AM My box just shut down, and is now counting down from r400-something.
Something's being downloaded? I have no idea.
r300s now.
G1Ravage 10-21-09, 02:31 AM It just stopped at r039.
G1Ravage 10-21-09, 02:41 AM I HAVE A NEW VERSION OF MDN!!!!
Atlas v.2.4.6-19-ptv (Mt. Sherman)
WHAT!?!?!
Tresjolie9 10-21-09, 02:46 AM 8300 just rebooted, got the countdown stopped on R39, blank clock, and then was back a few minutes later. Glad I didn't restart it...
Not as traumatic as I thought as it would be, but I do need to get cracking on backing up what is on there.
G1Ravage 10-21-09, 02:50 AM Y'know, I had noticed that for the past day or two, there was a graphical glitch on the Program Guide in which the Time Warner Cable logo on the lower-left of the guide went missing, replaced by some strange yellow glitchy lines.
I'm not sure yet what's new with this version of MDN. I think I now have Smithsonian HD On Demand, and a lot of channels now have logos on the top-left of the guide, when previously they didn't have any. Some channels got new logos.
Riverside_Guy 10-21-09, 09:09 AM A friend of mine has the Samsung 3090 box and uses the Apricorn Expander. Maybe you should consider switching the box.
Actually getting a 3090 seems to also be very much a hit or miss proposition. They won't even let you call to check (that units are in stock) ahead of time.
The issue revolves around mostly the ODN software in any 3.x version. 2.x versions generally seemed to allow external HDDs, 3.x not. STILL, I have seen a very few posts that say external drives are being used with ODN 3.x units, but maybe one in ten say it works.
Ted Spencer 10-21-09, 11:19 AM Actually getting a 3090 seems to also be very much a hit or miss proposition. They won't even let you call to check (that units are in stock) ahead of time.
The issue revolves around mostly the ODN software in any 3.x version. 2.x versions generally seemed to allow external HDDs, 3.x not. STILL, I have seen a very few posts that say external drives are being used with ODN 3.x units, but maybe one in ten say it works.
I went and got a 3090 last evening, and it doesn't work with the Apricorn so far. I did get it to ask for formatting once, but that didn't appear to do anything. I may try formatting it on a PC then connecting it again to see if it will reformat from scratch after that.
Ted Spencer 10-21-09, 11:21 AM Has anyone tried replacing the drive in a Samsung 3090? Does it need the original drive for the OS to work? Will a blank drive get formatted and so on by the hardware or cable connection? I realize it would be in violation of the cable system's rules, but just wondering...
Has anyone tried replacing the drive in a Samsung 3090? Does it need the original drive for the OS to work? Will a blank drive get formatted and so on by the hardware or cable connection? I realize it would be in violation of the cable system's rules, but just wondering...
You may be able to replace the 160gb hd with a 320 if its the right brand... some have been hoping that someone would test it out here.
Has anyone tried replacing the drive in a Samsung 3090? Does it need the original drive for the OS to work? Will a blank drive get formatted and so on by the hardware or cable connection? I realize it would be in violation of the cable system's rules, but just wondering...
A few of us have replaced the 160gb drive with the same make/model (Seagate Pipeline) 320gb drive. It works perfectly. The unit will boot up and format the new drive. All settings and series recordings are preserved. The only special tool required is a Torx10 security bit for the case.
Riverside_Guy 10-21-09, 01:59 PM I went and got a 3090 last evening, and it doesn't work with the Apricorn so far. I did get it to ask for formatting once, but that didn't appear to do anything. I may try formatting it on a PC then connecting it again to see if it will reformat from scratch after that.
Did you get it from Manhattan 23rd street? Did you suss out anything about when is the best time... or anything helpful to those that want to get one without going over and over with fingers crossed?
Chances are excellent it won't work with an external drive, but said chances are excellent you can field upgrade the internal 160 to a similar Seagate Pipeline 320...
andgarden 10-21-09, 02:22 PM I have a strong suspicion that a 500GB drive of the same make and model would also work. But I'm too lazy and too chicken to go attempt to get the box and buy that particular drive.
bouhhan 10-22-09, 06:06 AM apologies if this is off topic but i recently noticed that i'm getting 2 - 8 lines of black pixels around the edges of some hd channels like natgeo, travel channel, etc and sometimes the main channels like nbc, cbs - usually along the top or bottom - it varies.
my 8300hdc is set to full/16x9 and my pioneer 141 is set to full, orbiter off.
anyone else notice this?
Riverside_Guy 10-22-09, 09:27 AM I have a strong suspicion that a 500GB drive of the same make and model would also work. But I'm too lazy and too chicken to go attempt to get the box and buy that particular drive.
There has ben speculation about this, but nobody seems to have tried it.. AFAIK. Samsung I think from the start has said the box is available with the 160 and a 320, so some think it may be restricted to the 320.
Riverside_Guy 10-22-09, 09:34 AM Damn FOX 705 has ANOTHER ~15 minute video blackout last night... I almost hope they do it again tonight during the ALCS game... maybe that will get another DN srticle written and MAYBE TWC will be embarrassed enough to actually fix this year old issue.
jcalabria 10-22-09, 09:44 AM I have a strong suspicion that a 500GB drive of the same make and model would also work. But I'm too lazy and too chicken to go attempt to get the box and buy that particular drive.
There have been several unsuccessful transplant attempts with drives larger than 320GB, but they were not Seagate Pipelines. I am not aware of any attempts, successful or otherwise, using a Seagate Pipeline >320GB. They do exist in 500GB and 1TB sizes... and the 500 is only a few dollars more than the 320. However, if there's a track/sector/block limitation in the box hardware/firmware, they may not work either.
apologies if this is off topic but i recently noticed that i'm getting 2 - 8 lines of black pixels around the edges of some hd channels like natgeo, travel channel, etc and sometimes the main channels like nbc, cbs - usually along the top or bottom - it varies.
my 8300hdc is set to full/16x9 and my pioneer 141 is set to full, orbiter off.
anyone else notice this?
If it bothers you turn off dot by dot, full pixel or whatever pioneer calls it. You have the overscan set to off so it is showing junk from the broadcaster, it is not a problem from TWC
qbbraveheart 10-22-09, 11:15 AM anyone else have problems with faint red lines scrolling from bottom to top using a SA Explorer 8300HD
I have swapped inputs, input cables and even had the cable replaced.
Box was replaced recently too but its getting worse.
Only happens on whatever input the cable box is hooked up to
and for some reason as well, hooked up via HDMI, it doesnt have very good HD channel quality
damn POS boxes
scott_bernstein 10-22-09, 12:25 PM I went and got a 3090 last evening, and it doesn't work with the Apricorn so far. I did get it to ask for formatting once, but that didn't appear to do anything. I may try formatting it on a PC then connecting it again to see if it will reformat from scratch after that.
Just go swap your box for an older 8300HD (no *C*). External drives seem to work well with MDN (which the older boxes run).
Mine works like a charm. Far better than it did on Passport, actually!
king of k1ngs 10-22-09, 01:47 PM People were talking about the MDN update that we got yesterday and i've notice that movies have more information now about what actors were in the movie and who directed it. It makes it a little bit more like when I had Passport. And i noticed that tv shows state when the original air date of the program was which is nice to have.
scott_bernstein 10-22-09, 02:07 PM People were talking about the MDN update that we got yesterday and i've notice that movies have more information now about what actors were in the movie and who directed it. It makes it a little bit more like when I had Passport. And i noticed that tv shows state when the original air date of the program was which is nice to have.
NICE! The mini version of the program description is one of the things I HATE about Navigator. Hopefully these features make it to me in Manhattan soon!
tamanaco 10-22-09, 02:24 PM No picture or sound on 778 (CNNHD). I'm in the Upper West Side (88th and Columbus) Anyone else having the same issue in this area?
king of k1ngs 10-22-09, 03:22 PM NICE! The mini version of the program description is one of the things I HATE about Navigator. Hopefully these features make it to me in Manhattan soon!
I live in S. Manhattan and we got it yesterday. Which part of Manhattan do you live in?
uncle2000mike 10-22-09, 05:47 PM Manhattan, Brooklyn/Queens and Mount Vernon
September 18, 2009
From time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:
On or about October 1, 2009, we will launch two sports overflow channels on ch. 197 and ch. 198.
On or about October 21, 2009, we will move Planet Green HD from 768 to 698 and launch WFUT HD (Telefutura) on ch. 768. We will also launch WXTV HD (Univision) on ch. 741 in Manhattan, Brooklyn and Queens and on ch. 716 in Mount Vernon.
What the heck are the sports overflow channels?
Just spoke to a TWC rep. Ch. 741 and 768 wil launch on October 25.
justlou 10-22-09, 07:22 PM I' m in Staten Island, and the picture on MSG HD is terrible. The Ranger/Devil game is almost unwatchable. I'm getting breakup, etc. Anyone else having problems?
Gooddog 10-22-09, 08:22 PM TWC HVC added these channels today, days before schedule.
On or about October 27, 2009 we will launch Outdoor Channel HD on ch. 480, QVC HD on ch. 718, ABC Family HD on ch. 734, Disney XD HD on ch. 728, History Channel HD on ch. 748, WE HD on ch. 764, Cartoon Network HD on ch. 745 and HSN HD on ch. 757. HSN HD is a basic service available only in digital format and viewable with digital cable-compatible equipment such as a digital converter or a digital television (or other device) that includes a QAM tuner.
Just spoke to a TWC rep. Ch. 741 and 768 wil launch on October 25.
They haven't gone HD OTA yet..... That would probably explain the delay
G1Ravage 10-23-09, 12:04 AM I don't have any longer program descriptions. They're the same as before.
Riverside_Guy 10-23-09, 09:15 AM NICE! The mini version of the program description is one of the things I HATE about Navigator. Hopefully these features make it to me in Manhattan soon!
I think the "more program info" may have started out in San Diego. BUT, all I know is Queens seems to be running 2.4.4.19 while we have 2.4.6.21. AND we got SOMETHING that didn't change any version on 10/20 (based on my box auto booting at that time, while it was off and no recording was going on).
Not 100% sure, but I haven't come across anyone else running the same version we seem to have. I had a bunch of nasty experiences with series recordings that others said "never" happen. SOOOO, I think just maybe that re-boot had to do with some bug squashing in 21, without any version change. Maybe we are a kind of test bed for .21, that if it seems good, it may start rolling out elsewhere.
Riverside_Guy 10-23-09, 09:19 AM I live in S. Manhattan and we got it yesterday. Which part of Manhattan do you live in?
Weird, Scott is "around the coroner" from you... i.e. from the same head end, Manhattan South. Do you have MDN or ODN?? Scott (I think) & I run MDN.
tamanaco 10-23-09, 09:50 AM The little black/white pixelation on the top edge of the screen on NY1 HD (701) is now barely visible. It is only noticeable when the image has black across the top edge.
The missing picture and sound on CNNHD that I reported yesterday... are back on.
scott_bernstein 10-23-09, 12:14 PM I think the "more program info" may have started out in San Diego. BUT, all I know is Queens seems to be running 2.4.4.19 while we have 2.4.6.21. AND we got SOMETHING that didn't change any version on 10/20 (based on my box auto booting at that time, while it was off and no recording was going on).
Not 100% sure, but I haven't come across anyone else running the same version we seem to have. I had a bunch of nasty experiences with series recordings that others said "never" happen. SOOOO, I think just maybe that re-boot had to do with some bug squashing in 21, without any version change. Maybe we are a kind of test bed for .21, that if it seems good, it may start rolling out elsewhere.
I haven't checked my version lately and wasn't even aware that we got a new release, but I wonder if the program descriptions change isn't something that they have to change at the head-end? I mean the servers would have to start serving the longer descriptions.....
Scott
justlou 10-23-09, 04:12 PM I called TWC today because my HD channels have looked like garbage lately. They sent a signal to my box and had me check my RDC and FDC. My
RDC is 32, and my FDC is 9. They're telling this is the problem. The numbers appear normal to me. Can one of you experts tell me if this could actually be my problem?
king of k1ngs 10-23-09, 04:30 PM Weird, Scott is "around the coroner" from you... i.e. from the same head end, Manhattan South. Do you have MDN or ODN?? Scott (I think) & I run MDN.
My Samsung 3090HD DVR is running MDN v2.4.9.3
scott_bernstein 10-23-09, 04:39 PM I called TWC today because my HD channels have looked like garbage lately. They sent a signal to my box and had me check my RDC and FDC. My
RDC is 32, and my FDC is 9. They're telling this is the problem. The numbers appear normal to me. Can one of you experts tell me if this could actually be my problem?
I would say that they're probably right. Let a tech come to your apt. and check your (and your building's) wiring.....
justlou 10-23-09, 04:50 PM I would say that they're probably right. Let a tech come to your apt. and check your (and your building's) wiring.....
OK. Thanks. I'm running an old 8300HD, and I thought 32-50 RDC and -10/+10 was OK. I knew it was borderline, but didn't think it would cause my HD to look terrible the last couple of weeks.
jcalabria 10-23-09, 05:10 PM My Samsung 3090HD DVR is running MDN v2.4.9.3
v2.4.9.3 is the low level Samsung software version. The Samsungs do not run MDN... they run the ODN (OCAP) version of Navigator. You can check the ODN version by pressing and holding [Select] on the remote for about 10 seconds, then pressing [Down] to enter the ODN diagnostics pages. The ODN version is shown on the third line from the bottom on the first diagnostics page. It's probably v3.1.3_2.
BTW, you can also enter the Samsung diagnostic pages by hitting [Up] instead of [Down] after holding the [Select] button down.
Riverside_Guy 10-23-09, 05:11 PM I haven't checked my version lately and wasn't even aware that we got a new release, but I wonder if the program descriptions change isn't something that they have to change at the head-end? I mean the servers would have to start serving the longer descriptions.....
Scott
All I know for sure is we got 2.4.6.21 at the rollout AND on 10/20 around 9 AM the box rebooted while I was not using it or it was recording anything. I SUSPECT the reboot may have been due to a slipstreamed code set... without any actual version change.
Not to mention the guy who reported the longer descriptions I think was on ODN.
Yes I'd expect changes at each head end might be necessary. ESPECIALLY as it seems we have 2 different versions on MDN running in NYC!
Riverside_Guy 10-23-09, 05:12 PM My Samsung 3090HD DVR is running MDN v2.4.9.3
Uh, the 3090 runs ODN, not MDN.
king of k1ngs 10-23-09, 06:57 PM Weird, Scott is "around the coroner" from you... i.e. from the same head end, Manhattan South. Do you have MDN or ODN?? Scott (I think) & I run MDN.
v2.4.9.3 is the low level Samsung software version. The Samsungs do not run MDN... they run the ODN (OCAP) version of Navigator. You can check the ODN version by pressing and holding [Select] on the remote for about 10 seconds, then pressing [Down] to enter the ODN diagnostics pages. The ODN version is shown on the third line from the bottom on the first diagnostics page. It's probably v3.1.3_2.
BTW, you can also enter the Samsung diagnostic pages by hitting [Up] instead of [Down] after holding the [Select] button down.
Yeah, you are right. It is v3.1.3_2. I got that other number from when the box rebooted. I guess it is for something else.
Riverside_Guy 10-24-09, 11:40 AM Only been 4 days, but I have yet to see the issues I had been seeing in .21. BUT I am seeing something else that hasn't QUITE escalated into a major issue. Not even sure if it's related to the fact that my impression is we in Manhattan may be the only ones who have the specific MDN version we have.
At least twice since being 'gatored I saw series recordings for FRI and beyond not being listed even though they should have been. The second time I saw this, I che3cked the overall guide and found it only carried data until the Friday in question. Next time I checked, it has both FRI and SAT guide data, but none of the schedules it should have had for both days. Both times, it "corrected" itself before it came down to the days of no scheduled recordings.
Noticed 2 days ago something similar happening, only this time it was next MON (as in next Monday) that was the last day of any series recordings. Yesterday and today when I check, it's the same EXCEPT the guide SEEMS to carry the full 6 days of guide data. Even threw in a reboot and nothing at all changed.
Have a sneaky feeling that this most likely will "correct itself" and boom, I'll get all the schedules for the full 6 days.
If you respond, please indicate location, box, and version... my suspicion at this point is this may be a thing with 8300HD/MDN 2.4.6.21 boxes AND an indicator of a lot more interaction with the head end than I would normally think of.
Anyone seeing a bad Picture on AMC HD 754?
Anyone seeing a bad Picture on AMC HD 754?
Looks fine downtown....
Only been 4 days, but I have yet to see the issues I had been seeing in .21. BUT I am seeing something else that hasn't QUITE escalated into a major issue. Not even sure if it's related to the fact that my impression is we in Manhattan may be the only ones who have the specific MDN version we have.
At least twice since being 'gatored I saw series recordings for FRI and beyond not being listed even though they should have been. The second time I saw this, I che3cked the overall guide and found it only carried data until the Friday in question. Next time I checked, it has both FRI and SAT guide data, but none of the schedules it should have had for both days. Both times, it "corrected" itself before it came down to the days of no scheduled recordings.
Noticed 2 days ago something similar happening, only this time it was next MON (as in next Monday) that was the last day of any series recordings. Yesterday and today when I check, it's the same EXCEPT the guide SEEMS to carry the full 6 days of guide data. Even threw in a reboot and nothing at all changed.
Have a sneaky feeling that this most likely will "correct itself" and boom, I'll get all the schedules for the full 6 days.
If you respond, please indicate location, box, and version... my suspicion at this point is this may be a thing with 8300HD/MDN 2.4.6.21 boxes AND an indicator of a lot more interaction with the head end than I would normally think of.
I noticed this twice in the past few weeks. As of right now my menu goes up to Friday night, Midnight. I have the SA 8300HDC and I don't know how to find the umber you listed. I'm fairly new here. Not sure what MDN 2.4.6.21 means..
I think it was the Movie Dracula it looks ok now. they have some decent fllicks over the next week, Comercials and all.
JeffMoney 10-24-09, 04:44 PM So we are finally getting NBATV HD (461) set for tomorrow on a sunday wow, about time..
NBA TV HD added
no sign of the announced chs 41 or 68 in HD (they haven't gone HD OTA)
Riverside_Guy 10-25-09, 09:28 AM I noticed this twice in the past few weeks. As of right now my menu goes up to Friday night, Midnight. I have the SA 8300HDC and I don't know how to find the umber you listed. I'm fairly new here. Not sure what MDN 2.4.6.21 means..
Ah, MDN is a specific version that goes on 8300HD boxes. You have a 8300HDC, so it has the ODN version. Functionally they are very similar, but are not exactly the same. The fact you saw this in ODN tells me it may NOT be only my box, or my software version, both of which are different from yours.
Not only that, but by yesterday evening, BOOM I got series scheduled through next Friday. In the AM, nothing past MON, but by evening, everything through next SAT.
There have been reports of TWC running better guide data... while I certainly have NOT seem it, there are hints I see that something is going on. My experience with scheduling and something even odder lead me here as well. I have a series set for Sunny in Philadelphia. Set up so typically, it will get bumped to the 11:00 PM running. Now I see it grayed out as a conflict.. when it SHOULD have automatically been re-scheduled. Even MORE curious, it does NOT have the NEW designation that the series scheduling uses. So it should NOT have ben scheduled at all... but the first run was, but it wasn't rescheduled.
SOMETHING is going on... and indications are it's all about the data.
I have a Denon about a year old.. This morning it was acting a bit jiggy so I unplugged it and re plugged it in and I noticed it went to NEO 6C TV . I have it set to Pro Logic 2. I have a direct feed from the cable box into the receiver. I don't run it throug my plasma. Was the setting switched by the TWC box? While I'm at it which is the better setting for watching cable tv?
Anyone lose Fox 705 HD? Kinda want to watch the football game and the Yankees tonight. Anyone at Fox here?
Anyone lose Fox 705 HD? Kinda want to watch the football game and the Yankees tonight. Anyone at Fox here?
yes i did lose it as well
EDIT - It's back
jm4duryea 10-25-09, 12:40 PM Anyone lose Fox 705 HD? Kinda want to watch the football game and the Yankees tonight. Anyone at Fox here?
me too, sound is there, but picture is missing.
scott_bernstein 10-26-09, 02:18 AM All I know for sure is we got 2.4.6.21 at the rollout AND on 10/20 around 9 AM the box rebooted while I was not using it or it was recording anything. I SUSPECT the reboot may have been due to a slipstreamed code set... without any actual version change.
Not to mention the guy who reported the longer descriptions I think was on ODN.
Yes I'd expect changes at each head end might be necessary. ESPECIALLY as it seems we have 2 different versions on MDN running in NYC!
BTW -- just finally got to checking my MDN version # and i'm still on 2.4.6.19, in the west village.
Riverside_Guy 10-26-09, 08:47 AM me too, sound is there, but picture is missing.
No surprise at all, I've been seeing this for a LONG while now, TWC seems totally unable to actually fix it... or even tell us what is going on.
Riverside_Guy 10-26-09, 08:48 AM BTW -- just finally got to checking my MDN version # and i'm still on 2.4.6.19, in the west village.
WOW, so it's only Man North???
ANGEL 35 10-26-09, 07:13 PM Were does this nunber come from I have the Samsun 3090 it has 2.4.9.3 and 3.1.3.2.
jcalabria 10-26-09, 07:16 PM Were does this nunber come from I have the Samsun 3090 it has 2.4.9.3 and 3.1.3.2.
2.4.9.3 is the version number of the Samsung (low level) software running on the box.
3.1.3_2 is the version number of the TWC Navigator (ODN) software - the high level software that generates the guide and user interface.
ANGEL 35 10-26-09, 07:22 PM 2.4.9.3 is the version number of the Samsung (low level) software running on the box.
3.1.3_2 is the version number of the TWC Navigator (ODN) software - the high level software that generates the guide and user interface.
Thank you for this info:cool:
G1Ravage 10-27-09, 12:00 AM A friend in Far Rockaway reported seeing his 8300HDC go from 3:00 PM to 3:01 PM, and then back to 3:00 PM again.
uncle2000mike 10-27-09, 11:01 AM Just spoke to a TWC rep. Ch. 741 and 768 wil launch on October 25.
Now according to a Time Warner rep, not until further notice.
A friend in Far Rockaway reported seeing his 8300HDC go from 3:00 PM to 3:01 PM, and then back to 3:00 PM again.
congratulations lol
Now according to a Time Warner rep, not until further notice.
They can't launch what doesn't exist
KJShearer 10-27-09, 05:23 PM FYI for those of you who have the Hudson Valley TWC, we FINALLY got some more HD channels. They've been slowly adding them, but today we got:
IFC HD
FX HD
A&E HD
USA HD
E! HD
MSNBC HD
Bravo HD
coreynyc 10-27-09, 10:37 PM NBA TV HD added
no sign of the announced chs 41 or 68 in HD (they haven't gone HD OTA)
Why is NBA SD free and HD not?
Why is NBA SD free and HD not?
same reason why teamHD isn't on.
there is a free preview of nba league pass - but time warner seemed to forget to include the Hd channels.
http://www.nba.com/2009/news/10/22/nbatv.release/index.html
NBA TV is supposed to move off the sports tier.... sometime soon...
Is anyone getting the screen 704&702 call Customer Care?
Riverside_Guy 10-28-09, 09:12 AM Is anyone getting the screen 704&702 call Customer Care?
Yup, saw them last night when I went to see the 11PM News... I DID call, they know they are out. Includes 711 as well.
STILL out this morning. Have a sneaky feeling all three MAY be on the same QAM channel (can anyone confirm... or tell me if one can find that out from diagnostics and where might such info be?)... and that it MAY be that QAM that is having an issue.
Yup, saw them last night when I went to see the 11PM News... I DID call, they know they are out. Includes 711 as well.
STILL out this morning. Have a sneaky feeling all three MAY be on the same QAM channel (can anyone confirm... or tell me if one can find that out from diagnostics and where might such info be?)... and that it MAY be that QAM that is having an issue.
All 3 working by me - last night and this morning
And no - they do not share a QAM.
704 and 707 are together
702 is with 713
705 is with 711
Riverside_Guy 10-28-09, 03:25 PM All 3 working by me - last night and this morning
And no - they do not share a QAM.
704 and 707 are together
702 is with 713
705 is with 711
Wow! They showed a screen saying to call customer service, customer service acknowledged the issue (I didn't know about 711, they told me about it). Definitely the same this morning... I got an e-mail from my sister asking what happened. As we are all in the same head end, this COULD be a MDN vs. ODN issue, I know my sister is MDN, no idea what DNINE has or is located.
Just checked, all three are back.
JeffMoney 10-28-09, 10:22 PM Just Called TWC about a problem on the tech side where we get the NBA LEAGUE PASS FREE Now till Nov4 (Which it says rite on there website) channels 401-411 well channel 410 says call customer service, when its suppose to be ON, like the other channels, so all i did was call just to tell them to write a note and let the tech side know that they forgot too turn on the channel, the service rep i spoke with told me the free preview is over thats why, i told him no its not over till nov 3 and we are getting the other channels, i order every year but i am going to wait till like monday to order, the conversation ended with me telling him i will call back tomorrow to someone who knows whats going on...whats up with theses people??
all i wanted him to do with write a note to tech to let them know..
FIX CHANNEL 410!!!!WTF!!!
Wow! They showed a screen saying to call customer service, customer service acknowledged the issue (I didn't know about 711, they told me about it). Definitely the same this morning... I got an e-mail from my sister asking what happened. As we are all in the same head end, this COULD be a MDN vs. ODN issue, I know my sister is MDN, no idea what DNINE has or is located.
Just checked, all three are back.
I'm UWS, MDN, 711 was out w the others. They came back after couple Hours. I really dislike this Software. Isn't there supposed to be some kind of upgrade?
I'm UWS, MDN, 711 was out w the others. They came back after couple Hours. I really dislike this Software. Isn't there supposed to be some kind of upgrade?
This is the upgrade lol :eek:
ANGEL 35 10-30-09, 10:57 AM I saw this on w.71st. and Amsterdam Ave. Two trucks. One from Verizon and one from TWC,One was on the NW side of the street and the other on SW side of the street.I dont know what they were doing??No one would say anything?? It wae 70st. not 71st. sorry
I keep getting a "DVR temporarily unavailable. Try again in a few minutes." This means that the channel I have on has not been recording (so rewind is not possible).
Does anyone else get this?
Manhattan South.
8300HDC
I keep getting a "DVR temporarily unavailable. Try again in a few minutes." This means that the channel I have on has not been recording (so rewind is not possible).
Does anyone else get this?
Manhattan South.
8300HDC
It's happened to me before - usually rebooting the box fixes it.
I saw this on w.71st. and Amsterdam Ave. Two trucks. One from Verizon and one from TWC,One was on the NW side of the street and the other on SW side of the street.I dont know what they were doing??No one would say anything??
Maybe they are getting ready to rumble
godfreyb 10-30-09, 05:31 PM I keep getting a "DVR temporarily unavailable. Try again in a few minutes." This means that the channel I have on has not been recording (so rewind is not possible).
Does anyone else get this?
Manhattan South.
8300HDC
Yes, the DVR controls go to sleep. If you click on A and then hit pause the DVR will work. I have not found an option to stop the DVR controls going to sleep It doesn't seem to happen with my 'gatored' 8300 HD in the bedroom.
Yes, the DVR controls go to sleep. If you click on A and then hit pause the DVR will work. I have not found an option to stop the DVR controls going to sleep It doesn't seem to happen with my 'gatored' 8300 HD in the bedroom.
Thanks godfreyb. I'll try that.
How long has the Weather CH been showing Movies?
G1Ravage 10-31-09, 03:51 AM How long has the Weather CH been showing Movies?
This just started.
Riverside_Guy 10-31-09, 08:38 AM Along the lines of "has anyone esle seen this, gotta odd thing. About "It's Always Sunny in Philadelphia." Noticeable because it messes up my series recording. Last week, all instances of it's episode had generic descriptions... except the very last one. Next week had a proper description (with NEW), but the next instance was back to a generic description.
Again, it kinda jumps out at me because the hour it's on as a first run has 2 other series recordings, so "normally" MDN would (should) schedule the next instance. But the 11:00 PM rebroadcast which SHOULD be scheduled isn't... because the data isn't there.
Take a look and tell me what you see... and don't forget location and software (MDN or ODN).
Thanks...
I just tried "find shows" and I couldn't find the Show I had to go to FX and look to see when it was on, never watched it Sorry:o. It says- Four friends run a Bar in Philadelphia nothing else. I know what you mean.
I have Dexter set on Series Record, at least 3 times this week I get a New Schedule It has happened every week at least once.
A New Movie's Theme would be nice.
Riverside_Guy 10-31-09, 09:46 AM I just tried "find shows" and I couldn't find the Show I had to go to FX and look to see when it was on, never watched it Sorry:o. It says- Four friends run a Bar in Philadelphia nothing else. I know what you mean.
I have Dexter set on Series Record, at least 3 times this week I get a New Schedule It has happened every week at least once.
A New Movie's Theme would be nice.
Having difficulty finding it points to the lack of an apostrophe in the search function. One has to enter I and T, then scroll down on the left.
Much as I detest it, MDNs conflict resolution depends on every instance of a new show having "NEW" in it's description. Which generally only applies to shows that run on cable and rebroadcast each new episode. Screw up the data, and that "system" fails.
Not sure what your Dexter issue is... is it set as a series recording and is it set for NEW only, everything else at default?
It shows New when Dexter is on most of the time. check it out. Today at 2 pm, you get the New when in fact it is not. I have my Series set right. I was going to mention the lack of apostrophe. MDN is so user unfriendly
Lets see I don't have 701, 702, 703, 713,714...There may be more. Don't feel like looking. Is this anywhere else in the area? Can't wait to hear the justification for the next rate increase.. "we need the additional revenue to improve the crappy software we put on all your boxes"
Must be a localized problem. There are no problems in NE Queens.
Rgeards...JL
chopsueychris 11-01-09, 02:24 PM During the last 5 minutes of the second half of the Giants game,not even on 705, it's just frozen screen after long standing frozen screen. I'm in Fresh Meadows in the apt buildings. Anyone else having issues with the sd?
hansangb 11-01-09, 06:55 PM ODN version: 3.1.3_2 2009/04/23
RDC:40 FDC:4 (both green)
Bayside Queens Area.
I'm getting sick and tired of recording not working all the way through. I was recording the Giants game on 705, and after a few minutes, I noticed the REC light was off. This has happend a bunch of times now. Anyone else having the same issue? Scheduled recording seems to be fine. Now that I think about it, I think the first or second episode of House on 705 also failed to record all the way through.
godfreyb 11-02-09, 07:43 AM ODN version: 3.1.3_2 2009/04/23
RDC:40 FDC:4 (both green)
Bayside Queens Area.
I'm getting sick and tired of recording not working all the way through. I was recording the Giants game on 705, and after a few minutes, I noticed the REC light was off. This has happend a bunch of times now. Anyone else having the same issue? Scheduled recording seems to be fine. Now that I think about it, I think the first or second episode of House on 705 also failed to record all the way through.
Yes I do. Seems to happen mainly on Fox 705, twice with House, once with Glee.
Riverside_Guy 11-02-09, 09:29 AM ODN version: 3.1.3_2 2009/04/23
RDC:40 FDC:4 (both green)
Bayside Queens Area.
I'm getting sick and tired of recording not working all the way through. I was recording the Giants game on 705, and after a few minutes, I noticed the REC light was off. This has happend a bunch of times now. Anyone else having the same issue? Scheduled recording seems to be fine. Now that I think about it, I think the first or second episode of House on 705 also failed to record all the way through.
I'm pretty sure this relates directly to the "no video but have audio (i.e. black with audio)" issue with 705. Not to mention the video freeze for 2-8 seconds. Or the sometimes too numerous to mention audio drop outs, leaving story lines to make little sense as you missed some crucial dialog. ALL of which I think have nothing much to do with software but everything to do withy how TWC runs it's organization. We have been having such issues for at the least the past 2-3 years. It gets better for 2-3 days, then it's back again.
A while back I suggested using "my method" which was to ALWAYS watch live so you had the option to switch to 05. Yes, that has solved several issues, but the bottom line is they seem 100% clueless about how to actually fix for good this very LONG STANDING issue.
bouhhan 11-02-09, 11:13 AM Yes I do. Seems to happen mainly on Fox 705, twice with House, once with Glee.
happens to me all the time on bravo in astoria.
last night i had no guide for the first time in a while.
Yes I do. Seems to happen mainly on Fox 705, twice with House, once with Glee.
Or the DVR won't record at all. I tried recording Mad Men on 754 Sunday night and when I woke up Monday morning it wasn't in my recorded show list. I check the recording log and it said the channel wasn't available.
I tried recording a repeat broadcast on Monday night and when I woke up this morning the same damn thing happened. I have now set up a recording for tonight (tomorrow) at 3am on both 754 and 54.
I hate these crap DVRs.
Riverside_Guy 11-03-09, 09:57 AM I hate these crap DVRs.
Might be helpful if you list box and software versions in your sig...
Gooddog 11-03-09, 10:15 AM TWC HVC continues its HD rollout ahead of schedule. The following hightlighted channels were added overnight
On or about November 10, 2009 we will launch Fuse HD on ch. 691, Planet Green HD on ch. 782, Palladia HD on ch. 756, G4 HD on ch. 692, SyFy HD on ch. 743, Biography HD on ch. 759, Crime & Investigation HD on ch. 686, Headline News HD on ch. 737, Investigation Discovery HD on ch. 755 and TV One HD on ch. 790.
On or about November 12, 2009 we will launch Showtime Too HD on ch. 667, Showtime Extreme HD on ch. 669, Showtime Showcase HD on ch. 668, Starz HD on chs. 676 and 795, Starz Comedy HD on ch. 681, Starz Edge HD on ch. 677, Starz Kids & Family HD on ch. 678, TMC HD on ch. 674, TMC Xtra HD on ch. 675 and Encore HD on ch. 682. These channels will all be part of our premium services.
I dont recall seeing the Starz or Encore channels this morning.
JeffMoney 11-03-09, 12:59 PM My cable is out, in corona, quuens anyone have the same problem , when i call twc the phone is BUSY!!
chopsueychris 11-03-09, 01:08 PM JM: Sorry but here in Fresh Meadows we're running about as smooth as twc can.
ronross 11-03-09, 05:40 PM Yes I do. Seems to happen mainly on Fox 705, twice with House, once with Glee.
The only channel that consistently fails to record all the way through on my mdn box is TCM. Sometimes the recording is on the recorded list with 00 minutes recorded and other times it quits part way through. I can detect no pattern to it and it happened with Passport too.
It may be related to the Apricorn dvrxpander I have connected but I can't live with 160gb capacity.
Oddly TCM is the only channel this happens with and it happened with the Passport sw when TCM was only SD.
I'm in Manhattan Midtown East... Just called Time Warner because the Guide is not showing listings past Saturday evening which is only about 4 days from today. Usually it shows for about a week.
Can't really DVR shows for the Weekend if its not showing up on the Guide! The rep said this is an issue going on with the guide and its been escalated to the IT Dept. and they are working on it but there is no time frame.
With all the problems in Manhattan with HD channels skipping and sound drops along with DVR problems with this new Passport Guide Upgrade and now this, TWC is really stinking it up lately.
Riverside_Guy 11-04-09, 11:16 AM The only channel that consistently fails to record all the way through on my mdn box is TCM. Sometimes the recording is on the recorded list with 00 minutes recorded and other times it quits part way through. I can detect no pattern to it and it happened with Passport too.
It may be related to the Apricorn dvrxpander I have connected but I can't live with 160gb capacity.
Oddly TCM is the only channel this happens with and it happened with the Passport sw when TCM was only SD.
Interesting, I had that happen to me when I decided to record 2 TCM movies, one played about 1/3, the other got listed as being recorded, but for 0 minutes. It was on the TCM HD channel.
Riverside_Guy 11-04-09, 11:21 AM I'm in Manhattan Midtown East... Just called Time Warner because the Guide is not showing listings past Saturday evening which is only about 4 days from today. Usually it shows for about a week.
Can't really DVR shows for the Weekend if its not showing up on the Guide! The rep said this is an issue going on with the guide and its been escalated to the IT Dept. and they are working on it but there is no time frame.
With all the problems in Manhattan with HD channels skipping and sound drops along with DVR problems with this new Passport Guide Upgrade and now this, TWC is really stinking it up lately.
Again, without hardware/software information, we are left dangling trying to see WHERE an issue may lie.
BTW, Mid East doesn't correlate with there being 2 "head ends" in Manhattan. I THINK it's 86th on the west side and 79th on the east side... (I could have the exact cross street wrong...).
nyctveng 11-04-09, 11:49 AM Again, without hardware/software information, we are left dangling trying to see WHERE an issue may lie.
BTW, Mid East doesn't correlate with there being 2 "head ends" in Manhattan. I THINK it's 86th on the west side and 79th on the east side... (I could have the exact cross street wrong...).
its west 79 and east 86.
http://www.nyc.gov/html/doitt/images/charts/franchise_territories.jpg
scott_bernstein 11-04-09, 12:05 PM I'm in Manhattan Midtown East... Just called Time Warner because the Guide is not showing listings past Saturday evening which is only about 4 days from today. Usually it shows for about a week.
Can't really DVR shows for the Weekend if its not showing up on the Guide! The rep said this is an issue going on with the guide and its been escalated to the IT Dept. and they are working on it but there is no time frame.
With all the problems in Manhattan with HD channels skipping and sound drops along with DVR problems with this new Passport Guide Upgrade and now this, TWC is really stinking it up lately.
I know this is a silly question, but have you tried rebooting the box?
I noted the same issue last week -- I was going away for the weekend but couldn't page past Saturday, even though it was Wednesday night. I suspect that TWC's servers are not updating their guide info as frequently as they had been? Sometimes you only get a few days of info in the guide, but other times you get 6 days....
Riverside_Guy 11-05-09, 09:07 AM I know this is a silly question, but have you tried rebooting the box?
I noted the same issue last week -- I was going away for the weekend but couldn't page past Saturday, even though it was Wednesday night. I suspect that TWC's servers are not updating their guide info as frequently as they had been? Sometimes you only get a few days of info in the guide, but other times you get 6 days....
This has been going on for quite a while now... no, a re-boot never solved the issue. Must have been almost a month ago I noticed series recordings weren't being scheduled (I have active ones that should have something scheduled every day of the week). Then I noticed a lack of guide data. Made sense. Then noticed there WAS guide data, but no schedules.
Up until yesterday, there WAS a lack of guide data past 7 PM SAT. Just checked, there IS guide data into next week, but still nothing in the schedule past SAT. Typically, within the next 24-48 hours BOOM all of a sudden the schedule WILL fill out for the next 6 days.
This COULD be fits and starts to us getting the "more data" other subs have been getting. Of COURSE they COULD actually tell us... but NOOOOO, better to act La Vida Steve Jobs!
UPDATE: Someone in another thread mentioned new eps of Bones/Fringe tonight in place of the possible game 7, so I checked again. The BOOM happened, those shows are now scheduled and my list goes through next Wednesday.
Riverside_Guy 11-05-09, 09:09 AM its west 79 and east 86.
http://www.nyc.gov/html/doitt/images/charts/franchise_territories.jpg
Ahhh, thanks for the link. Never realized there was NO TWC in the Bronx... or that Queens had 3 head ends.
VERY instructoive!
I just hope the program guide fully updates for tonight...
Fox was still listing baseball (but they are showing new episodes of their Thursday shows instead)
ronross 11-05-09, 04:22 PM Interesting, I had that happen to me when I decided to record 2 TCM movies, one played about 1/3, the other got listed as being recorded, but for 0 minutes. It was on the TCM HD channel.
So to the extent that you don't have an external drive connected and I do, the drive is not causing the problem. I guess that's some consolation.
I know how disappointed you have been with Navigator but apart from the problem with TCM which is major for me, MDN has restored full trick play with the external drive connected and that is almost a trade-off.
The first HDC box I got two years ago was completely unusable.
Gooddog 11-05-09, 04:46 PM TWC plans to eliminate STBs, step up Promotions on Demand
By Brian Santo
CedMagazine.com - November 05, 2009
Time Warner Cable reported an increase in revenue, said it has a long-term plan to eliminate set-top boxes in favor of gateway-like devices, and is on the verge of a wider rollout of its Promotions on Demand interactive advertising feature. The company also reiterated its support for Canoe Ventures.
Time Warner Cable reported a 4 percent increase in revenue to $4.5 billion, compared with its third quarter a year ago. The company lost basic subscribers but migrated more of its remaining customers into bundles, leading to overall RGU (revenue-generating unit) growth.
Net income was down to $268 million from $301 million a year ago, largely a result of the special dividend that former parent Time Warner Inc. forced TWC to pay to finance its own spin-off.
Capital spending is down from a year ago, the company reported. For the first nine ........... more at
http://www.cedmagazine.com/News-TWC-STB-Promotion-on-Demand-110509.aspx
Riverside_Guy 11-06-09, 08:35 AM TWC plans to eliminate STBs, step up Promotions on Demand
By Brian Santo
CedMagazine.com - November 05, 2009
Time Warner Cable reported an increase in revenue, said it has a long-term plan to eliminate set-top boxes in favor of gateway-like devices, and is on the verge of a wider rollout of its Promotions on Demand interactive advertising feature. The company also reiterated its support for Canoe Ventures.
I think they are saying for multi STB homes, they may have one "master" STB that can accomplish the same thing without multiple boxes and not necessarily having recording functions happen at the head end. Of course, in many homes with more than one STB, there also is a capability to record more than 2 channels at the same time!
justlou 11-06-09, 10:22 AM I had a tech out to my house because my HD picture quality over the last few weeks has gone from excellent on almost all channels, to good on some, poor on some others. From what I was told in here and what a tech told me on the phone before coming to the house, my RDC and FDC numbers were possibly the cause. (32, 9) The tech came and replaced most of my wiring, and with attenuation, he got my numbers to 37, 2. I believe these numbers are very good right now. Unfortunately, my picture may be a little better, but some channels still suffer from bad pixelation. I'm told my only option now is to replace my trusty 8300HD DVR. I have almost 500GB stored on it and my external drive. Does anyone have any other suggestions before I trade the box in? :(
Gooddog 11-06-09, 10:40 AM I think they are saying for multi STB homes, they may have one "master" STB that can accomplish the same thing without multiple boxes and not necessarily having recording functions happen at the head end. Of course, in many homes with more than one STB, there also is a capability to record more than 2 channels at the same time!
I wonder how they are planning to eliminate STB’s? I would have thought they would encourage cable card enabled TV tuners built in to TV’s and rolled with centralized account options/dvr/guide service via coax/fiber/or IP. How far can an component or HDMI signal travel from a STB to a TV before it deteriorates?
Gooddog 11-06-09, 10:43 AM I had a tech out to my house because my HD picture quality over the last few weeks has gone from excellent on almost all channels, to good on some, poor on some others. From what I was told in here and what a tech told me on the phone before coming to the house, my RDC and FDC numbers were possibly the cause. (32, 9) The tech came and replaced most of my wiring, and with attenuation, he got my numbers to 37, 2. I believe these numbers are very good right now. Unfortunately, my picture may be a little better, but some channels still suffer from bad pixelation. I'm told my only option now is to replace my trusty 8300HD DVR. I have almost 500GB stored on it and my external drive. Does anyone have any other suggestions before I trade the box in? :(
Do you have another box to swap the 8600HD with to see if the problem moves with the box? If it does you dont have a choice.
Also try swaping the cables from the STB to the TV
Manhattan, Brooklyn/Queens and Mount Vernon
November 6, 2009
From time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:
On or about November 21, 2009 we will launch New Tang Dynasty on ch. 589.
On or about December 7, 2009 we will launch In KNN on ch. 535 and History international HD on ch. 697. Also on that date NBA TV on chs. 412 and 451, which is part of our Sports Tier and NBA League Pass offering, will move to ch. 175 and become part of our DTV offering, and NBA TV HD on ch. 461 which is part of our Sports Tier and NBA League Pass offerings will become a part of our DTV offering.
On or about December 7, 2009, in Manhattan and Brooklyn and Queens we will launch WXTV (Univision) HD on ch. 741 and WFUT (Telefutura) HD on ch. 768. On that date in Mount Vernon we will launch WXTV (Univision) HD on ch. 716 and WFUT (Telefutura) HD on ch. 768.
justlou 11-06-09, 11:05 AM Do you have another box to swap the 8600HD with to see if the problem moves with the box? If it does you dont have a choice.
Also try swaping the cables from the STB to the TV
I only have another SD box, and the SD channels are fine with the 8300HD. I tried switching from HDMI to component cables, and it made zero difference. The problem occurs mostly when watching shows that have fast moving action such as sports. The picture pixelates when something fast is happening, then stabilizes when the action stops.
sparetire 11-06-09, 11:58 AM My sammy 3090 failed to record PARKS & RECREATIONS and Community. The Record log said channel wasn't available. It did record OFFICE and 30 Rock. I'm located in Eastern Queens. What's the deal with TWC?:mad:
king of k1ngs 11-06-09, 01:01 PM My sammy 3090 failed to record PARKS & RECREATIONS and Community. The Record log said channel wasn't available. It did record OFFICE and 30 Rock. I'm located in Eastern Queens. What's the deal with TWC?:mad:
I have the same box and the same thing happened to me. For some reason 30 Rock recorded but every other show on NBC didn't.
jcalabria 11-06-09, 01:28 PM I have the same box and the same thing happened to me. For some reason 30 Rock recorded but every other show on NBC didn't.
This sounds very much like a problem that we have been having in Charlotte since the initial rollout of the 3090. This is the first time I've seen this reported anywhere outside of Charlotte.
In our case, the issue is ALWAYS with FOX and CBS... never any other networks. Scheduled recordings do not record with "Channel Not Available" message in the log. If you try to record one of those shows manually it usually will not work either... it initially starts to record but fails several seconds later and you get broken record symbol.
What we have discovered is that the box will not do this if it is rebooted approximately every other day. In fact, if we reboot the box while it is refusing to record a show, it will immediately start recording once the reboot is complete, and will work without issue for 2-3 days before it starts refusing to record CBS and FOX again.
It would be be very interesting to know if, when your box is acting this way, does a reboot immediately cure it as it does for us.
Gooddog 11-07-09, 10:50 AM I only have another SD box, and the SD channels are fine with the 8300HD. I tried switching from HDMI to component cables, and it made zero difference. The problem occurs mostly when watching shows that have fast moving action such as sports. The picture pixelates when something fast is happening, then stabilizes when the action stops.
Let us know what the fix is when you find it
Gooddog 11-07-09, 10:53 AM Hudson Valley
November 6, 2009
From time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:
On or about November 21, 2009 we will move Disney XD HD from ch. 760 to ch. 728.
On or about December 7, 2009 we will launch the following new channels: WXTV (Univision) HD on ch. 719, WXTV (Telemundo) HD on ch. 761, In KNN on ch. 535 and History International HD on ch. 697. Also on that date NBA TV on chs. 412 and 451, which is part of our Sports Tier and NBA League Pass offering, will move to ch. 175 and become part of our DTV offering.
On or abut December 7, 2009 we will launch the following channels that cannot be accessed on CableCARD-equipped unidirectional Digital Cable Products purchased at retail without additional two-way capable equipment: CBS College Sports HD on ch. 467, ESPN U HD on ch. 793, ESPNews HD on ch. 792, GAME HD on ch. 445, MGM HD on ch. 796, MLB HD on ch. 783, NHL Network HD on ch. 468, TEAM HD on ch. 411 and Tennis Channel HD on ch. 465. CBS College Sports HD, NHL Network HD and Tennis Channel HD will all be port of our Sports Tier and GAME HD and TEAM HD will be part of our Sports Package offerings. MGM HD will be part of our HD Xtra offering.
Also on that date the following channels will become services that cannot be accessed on CableCARD-equipped Unidirectional Digital Cable Products purchased at retail without additional two-way capable equipment: Action Max, American Life, Animal Planet, BBC America, Boomerang, Boomerang (SAP), Cartoon Network, CBS College Sports TV, Centric, Club Jenna, CMT, CNBC Worldwide, CNN en Español, CNN International, CSPAN 3, Current TV, Discovery en Español, Discovery Kids, Disney XD, DIY, ESPN Classic, ESPN Deportes, ESPNews, ESPNU, Fit TV, Flix, Fox Business Network HD, Fox College Sports Atlantic, Fox College Sports Central, Fox College Sports Pacific, Fox Movie Channel, Fox Reality Channel, Fox Soccer Channel, Fox Sports en Español, Fuel, GAC, Galavision, Gol TV, GSN, HBO 2, HBO Family, HBO Latino, HBO Signature, HD Theater, Headline News, Here!, HGTV HD, History en Español, HSN, Investigation Discovery, Jewelry TV, Lifetime Real Women, LMN HD, Logo, MAV TV HD, Military Channel, More Max, MSG PLUS HD, MTV 2, MTV Tr3, National Geographic Channel, National Geographic Channel HD, Nick Jr., Nicktoons, Outdoor Channel, Ovation, Oxygen, Planet Green, Playboy, Playboy en Español, Real, Reelz Channel, Science Channel, Science Channel HD, Showtime Beyond, Showtime Extreme, Showtime Showcase, Showtime Too, SiTV, Smithsonian HD, Soapnet, Speed, Speed HD, Spice Xcess, Sports Extra 1, Sports Extra 2, Style Network, SuperCanal, TBS HD, TeenNick, Ten, Tennis Channel, The Africa Channel, The Golf Channel HD, The Movie Channel, The Movie Channel Xtra, The NET, The Word Network, TLC HD, Travel Channel, Travel Channel HD, TV Land, Universal HD, Versus, Versus HD, VH1 Classic, Vme, HBO Comedy, HBO Zone, @ Max, Thriller Max and WMAX.
On or about December 7, 2009 we will make the following changes: HBO HD will move from chs. 651 and 791 to ch. 651, Cinemax HD will move from chs. 658 and 792 to ch. 658 and Showtime HD will move from chs. 666 and 793 to ch. 666.
Let us know what the fix is when you find it
???? um that is called motion blur, that's why they make 240hz tv's. Debatable whether that makes any difference. Pixelation in sports and fast moving scenes is not the boxes fault.
I only have another SD box, and the SD channels are fine with the 8300HD. I tried switching from HDMI to component cables, and it made zero difference. The problem occurs mostly when watching shows that have fast moving action such as sports. The picture pixelates when something fast is happening, then stabilizes when the action stops.
???? um that is called motion blur, that's why they make 240hz tv's. Debatable whether that makes any difference. Pixelation in sports and fast moving scenes is normal. You do not see it as much with a blu ray but this is just the nature of cable TV. A newer model box may help, it depends on the TV as well.
???? um that is called motion blur, that's why they make 240hz tv's...
???? um that is called motion blur, that's why they make 240hz tv's...Naaah.. that's all marketing gobbly goop... The correct ;) response is--- That's why they make Plasmas :cool:
justlou 11-07-09, 07:41 PM ???? um that is called motion blur, that's why they make 240hz tv's. Debatable whether that makes any difference. Pixelation in sports and fast moving scenes is normal. You do not see it as much with a blu ray but this is just the nature of cable TV. A newer model box may help, it depends on the TV as well.
My TV has never had the problem before. (it's 120hz) I still have sporting events recorded from prior to these problems, and they look spectacular. Actually, sports on the networks still look pretty good. Sports on ESPN and MSG HD look horrendous. Stretched SD look better.
justlou 11-07-09, 07:45 PM Let us know what the fix is when you find it
I emailed TWC Staten Island support and explained my problem, and a tech was unable to fix it. I think i"m at the point if it isn't fixed soon, I'll just have my FiOS TV turned on. I've put it a order a few times in the past but always got cold feet and canceled.
jm4duryea 11-09-09, 09:04 AM If you can right now, check out the guide! The channels don't make sense, large portions are all black. Anyone else having this problem.
8300HDC, Bkyn Heights.
Riverside_Guy 11-09-09, 09:21 AM Not here in Man North.
jm4duryea 11-09-09, 09:25 AM If you can right now, check out the guide! The channels don't make sense, large portions are all black. Anyone else having this problem.
8300HDC, Bkyn Heights.
It's back to normal now. It was really weird. As an example, 704 should be showing the Today show which it was televising, However, the guide entry showed something called Bob the Builder.? I was worried that my future DVR shedules would be screwed up, but looks like the Guide is back.
G1Ravage 11-09-09, 04:12 PM My phone is out. Everything else is working, but I'm not getting a dial tone.
chopsueychris 11-09-09, 04:17 PM My phone is out. Everything else is working, but I'm not getting a dial tone.
So pick up the phone and ca... oh wait.
The first idea to come to mind is for you to unplug your modem/router/phone set ups, anything that gets the signal from TWC, let it sit a minute and then power everything up. Maybe it just needs a fresh reconnect to the system.
Best of luck.
Riverside_Guy 11-10-09, 10:19 AM Had Verizon phone service for decades, can't remember if it ever was actually out. Hell, I used to keep an old analog phone and even during the last blackout, I HAD phone service. So it took a fabulous offer from TWC to switch to them... yeah I got a bunch of fancy features, but as nice as they are, I had no problem living without them.
BUT, while it's been steady for a year now, last week my "modem" started having trouble syncing with the head end. I HAD been assured that phone and IP are very separate, I know they have issues at times with the authenticating servers to the point where I can loose IP for 2-24 hours. From what they told me, authentication of IP and phone are supposed to be separate. Maybe not... the good news is that within 20 minutes or so it cleared up and I got synced up.
Back when I signed up, I asked around... one guy in Queens told me he had the service for 2 years and he did have one or two outages, but of short duration. Of course, those with cells and land service are covered...
G1Ravage 11-10-09, 11:55 PM Yeah, I just unplugged the modem, waited 30 seconds, and plugged it back in. It's working fine now.
Riverside_Guy 11-11-09, 08:43 AM Yeah, I just unplugged the modem, waited 30 seconds, and plugged it back in. It's working fine now.
Good. That's one of the typical, standard troubleshooting things they ALWAYS ask you to do. I always give it a shot, but rarely do I see that it REALLY solves the issue. I did it right at the start, but it still took 15+ minutes before it really synced up.
Rebooting the DVR OTOH, has a higher percentage of a direct relationship between re-booting and functioning "better" in some way.
OSUBuckly 11-11-09, 03:18 PM I've had some nasty audio dropouts this past week. Smallville from Friday night and Venture Brothers from Sunday night were unwatchable. Fox and CW are definitely the worst culprits but Cartoon Network HD is a new one for me. What gives, TWC?
Hi. I picked up a Samsung HD STB and the closed captioning is pretty crappy. I've configured it for always on, but it is very inconsistent. It basically doesn't work. I have an SA 8300HD and the CC works fine. Any ideas?
TIA...JL
Riverside_Guy 11-12-09, 10:17 AM I've had some nasty audio dropouts this past week. Smallville from Friday night and Venture Brothers from Sunday night were unwatchable. Fox and CW are definitely the worst culprits but Cartoon Network HD is a new one for me. What gives, TWC?
2 years ago this seemed to be only on a few channels (Fox a LOT). Since then, it had graduated to almost every single channel.
It does seem it's mostly the HD channels. AND it does NOT seem restricted to any specific head end.
TWC seems 100% INCAPABLE of actually addressing or fixing the issue. And why bother... Verizon seems to be totally stalled at this point...
Riverside_Guy 11-12-09, 10:19 AM Hi. I picked up a Samsung HD STB and the closed captioning is pretty crappy. I've configured it for always on, but it is very inconsistent. It basically doesn't work. I have an SA 8300HD and the CC works fine. Any ideas?
TIA...JL
Can you tell us what you did to get the 3090? I'm willing to travel to 23rd street in Man. but as far as I can tell, it's a total crap shoot on getting one... you can NOT reserve one, nor will they allow you to call ahead to see if they are in stock.
scott_bernstein 11-12-09, 11:45 AM 2 years ago this seemed to be only on a few channels (Fox a LOT). Since then, it had graduated to almost every single channel.
It does seem it's mostly the HD channels. AND it does NOT seem restricted to any specific head end.
TWC seems 100% INCAPABLE of actually addressing or fixing the issue. And why bother... Verizon seems to be totally stalled at this point...
Hmmm....Interestingly enough, the audio dropouts seem to have completely gone away for me (Southern Manhattan) in the past few weeks, despite being plagued with them for years.
Seems as if I'll be moving to the Northern Manhattan head-end within a month, so we'll see what happens then.....
Scott
justlou 11-12-09, 11:52 AM 2 years ago this seemed to be only on a few channels (Fox a LOT). Since then, it had graduated to almost every single channel.
It does seem it's mostly the HD channels. AND it does NOT seem restricted to any specific head end.
TWC seems 100% INCAPABLE of actually addressing or fixing the issue. And why bother... Verizon seems to be totally stalled at this point...
They don't care here on Staten Island either, despite the competition from FiOS. My HD picture has looked like crap for weeks. I've called, written, had a tech out, and nothing/nobody has fixed the terrible macroblocking and pixelation I have on most HD channels.
Agent_C 11-12-09, 12:00 PM Hmmm....Interestingly enough, the audio dropouts seem to have completely gone away for me (Southern Manhattan) in the past few weeks, despite being plagued with them for years.
Seems as if I'll be moving to the Northern Manhattan head-end within a month, so we'll see what happens then..... Scott
Yes indeed, the audio dropouts seem to have completely subsided here in East Midtown as well, but I’ve learned not to expect anything to last very long with Time Warner Cable.
Just you wait and see… In a couple of weeks or so, I guarantee one or more of the following problems will re-emerge: Audio dropouts, stuttering, freezing or pixilation. And now with the new software I have issues that I’ve never had before, like shows not being recorded or the end being chopped off.
These chronic quality of service issues will be their undoing!
A_C
timewaster 11-12-09, 04:57 PM yes and my problem with the box randomly freezing then rebooting on its own seems to have gone away also.
hopefully it is fixed for good.
Riverside_Guy 11-13-09, 09:29 AM Hmmm....Interestingly enough, the audio dropouts seem to have completely gone away for me (Southern Manhattan) in the past few weeks, despite being plagued with them for years.
Seems as if I'll be moving to the Northern Manhattan head-end within a month, so we'll see what happens then.....
Scott
What nabe if you don't mind?
Funny, last night 2 whole hours of Fox and I can't remember one audio glitch! Then again, I've seen this many times before, for a few days things get good, but invariably they go south.
Will you take your current boxes with you, or get new ones? It seems they ARE still deploying 8300HD boxes, my aunt got a DVR a month ago, and it was a 8300HD/MDN box.
scott_bernstein 11-13-09, 12:51 PM What nabe if you don't mind?
Moving to the west 80s bet bet. columbus/amsterdam. Just awaiting co-op board approval. Need to move by 12/1, so fingers crossed.
Funny, last night 2 whole hours of Fox and I can't remember one audio glitch! Then again, I've seen this many times before, for a few days things get good, but invariably they go south.
Like I said, things seem to have been much better for me lately. In fact, I can't even remember the last time I had a glitch on something recorded in the last 2 weeks or so.
Will you take your current boxes with you, or get new ones? It seems they ARE still deploying 8300HD boxes, my aunt got a DVR a month ago, and it was a 8300HD/MDN box.
Hoping they let me take my 8300HD with me. I've got tons of stuff on it (and the external drive). We'll see. Does anyone out there have any experience keeping your DVR when moving between Manhattan head-ends???
Scott
Riverside_Guy 11-14-09, 09:17 AM Great nabe Scott! We had a 2br 1b unit available last spring, went real quick, one shareholder has a similar unit on the market now.
Interesting question about the box, I don't think it SHOULD be an issue... I think they authenticate the box via it's MAC... so no tech reason I know of that prevents moving it.. Berk MAY know better than I.
Does anyone know if TWC carries indemand HD? I ordered the Pacquiao vs. Cotto fight on channel 301 but it's not HD. I searched the guide and couldn't find anything in HD. Help please!
nyctveng 11-15-09, 12:47 AM Does anyone know if TWC carries indemand HD? I ordered the Pacquiao vs. Cotto fight on channel 301 but it's not HD. I searched the guide and couldn't find anything in HD. Help please!
ch 350
I just want to tell you folks, who think that the grass is greener on the FIOS side, that there is one big patch of crab grass. You should be aware of an issue that might concern you or not.
HDMI cables do not work with most displays when using FIOS.
There is very limited compatibility. When using HDMI all you will see is a full green screen.
If you’re like me, and have HDMI cable snaked throughout your home-- you’re screwed. Now, I have to rewire everything with component cables.
There are tons of advantages with FIOS over TW but this issue, for me, really sucks and there is no fix in the works.
I’m doing this as a service for my old TW buddies, a heads up, for those thinking about switching over. You should know.
There is also the option of going with Tivo as a fix.
realdeal1115 11-15-09, 01:52 AM HDMI cables do not work with most displays when using FIOS.
That really stinks Larry. As you know, I switched from TWC to Verizon about the same time as you. I have 3 TV's (all different brands) hooked up with HDMI and no problems with any of them.
[QUOTE=LL3HD;17536988]
HDMI cables do not work with most displays when using FIOS.
That really stinks Larry. As you know, I switched from TWC to Verizon about the same time as you. I have 3 TV's (all different brands) hooked up with HDMI and no problems with any of them.
That’s good to hear that it’s working for you. What are the brands of your displays? It would make more sense to me if I had these HDMI issues with TW but I had no problems. By the way, my displays are Pioneer and Panasonic.
realdeal1115 11-15-09, 02:01 AM [QUOTE=realdeal1115;17537031]
That’s good to hear that it’s working for you. What are the brands of your displays?
Mitsubishi, Toshiba and Sharp.
In a repeat of what happened a few weeks ago, there's been no audio on channel 701 (NY1-HD) since last night. As someone pointed out back then, you'd think TWC would be on top of this problem, since they own NY1.
ANGEL 35 11-15-09, 10:19 AM In a repeat of what happened a few weeks ago, there's been no audio on channel 701 (NY1-HD) since last night. As someone pointed out back then, you'd think TWC would be on top of this problem, since they own NY1.
Audio is working here on the UWS :cool: HD looking good too.
scoooter 11-15-09, 11:27 AM Good Morning, I need some advice please. I live on the UWS and have TWC with an 8300HDC box and am just fed up. Yesterday I watch a program with start over and 5 mins before the end it just stops. Also the other day I paused a show for about 15 mins and that also just went away. Just ridiculous. I hate TWC and would happily get FIOS if offered.
A friend recommended I get a TIVO which he seemd happy with. He also has that triple play thing and also seems satisfied. I just would like to know of some of you have that setup and are satisfied or any other suggestions would be very welcome.
Also if you have the triple play package are you happy with that? I am really trying to cut down on my monthly expenses and currently have Verizon for my phone and DSL.
TIA
Riverside_Guy 11-16-09, 11:52 AM I just want to tell you folks, who think that the grass is greener on the FIOS side, that there is one big patch of crab grass. You should be aware of an issue that might concern you or not.
HDMI cables do not work with most displays when using FIOS.
There is very limited compatibility. When using HDMI all you will see is a full green screen.
If you’re like me, and have HDMI cable snaked throughout your home-- you’re screwed. Now, I have to rewire everything with component cables.
There are tons of advantages with FIOS over TW but this issue, for me, really sucks and there is no fix in the works.
I’m doing this as a service for my old TW buddies, a heads up, for those thinking about switching over. You should know.
There is also the option of going with Tivo as a fix.
Sorry you've having such issues Larry. I WOULD suggest you take a good look at the Moxi, now that the price is down from 800 to 500, it's "more worth" looking into.
Of course, I see major irony here... I was uber anxious to have to available, it was supposed to be available last August, but I believe rollout seems to be kind of halted in Man. Now I see you having so much trouble with so basic an issue, along with what sure seems to be a very TWC kind of 'tude that I almost am happy NOT to have to available for me!
Riverside_Guy 11-16-09, 11:54 AM In a repeat of what happened a few weeks ago, there's been no audio on channel 701 (NY1-HD) since last night. As someone pointed out back then, you'd think TWC would be on top of this problem, since they own NY1.
Might be a head end thing... several times last night I watched a bit of NY1 and no issues.
Not to mention we all seemed to have some serious lack of level (volume) issues with NY1. THOSE seem to be gone for the past week at least, I am getting strong audio from them.
Riverside_Guy 11-16-09, 12:05 PM Scooter, another potential option is Moxi, they just dropped price from 800 to 500. Not saying you should or should not, just that they seem to have a more interesting message now than before.
Never tried start over, with so many new shows, I've got everything covered so I do not need to even try it.
There have been the occasional time when I managed to lose the buffer, but I think mostly it may be me doing something dumb. I KNOW it happened to me a lot when I got 'gatored in that the two tuners and the buffer logic was very different, it took a few weeks for me to really discern their logic. One of my big pet peeves is they simply refuse to ever actually document or specify exactly how their stuff works... most likely because their lawyers tell them to stay shut up so nobody can complain that something wasn't working the way it's supposed to.
Good Morning, I need some advice please. I live on the UWS and have TWC with an 8300HDC box and am just fed up. Yesterday I watch a program with start over and 5 mins before the end it just stops. Also the other day I paused a show for about 15 mins and that also just went away. Just ridiculous. I hate TWC and would happily get FIOS if offered.
A friend recommended I get a TIVO which he seemd happy with. He also has that triple play thing and also seems satisfied. I just would like to know of some of you have that setup and are satisfied or any other suggestions would be very welcome.
Also if you have the triple play package are you happy with that? I am really trying to cut down on my monthly expenses and currently have Verizon for my phone and DSL.
TIA
getting a TIVO will not help with start over. As for losing the other show after pausing for 15 min, how much space is left in your DVR? If you are close to full it will not have space to pause for very long as far as I can tell.
Sorry you've having such issues Larry. I WOULD suggest you take a good look at the Moxi, now that the price is down from 800 to 500, it's "more worth" looking into.
Of course, I see major irony here... I was uber anxious to have to available, it was supposed to be available last August, but I believe rollout seems to be kind of halted in Man. Now I see you having so much trouble with so basic an issue, along with what sure seems to be a very TWC kind of 'tude that I almost am happy NOT to have to available for me!
Even with these ridiculous HDMI problems with FIOS, I’m not going back to TW. There are pluses and minuses with both companies. Regarding my HDMI issue, I’m finding that it’s hit or miss. It might work for you or not but you should know before you make a switch.
One thing we all know about TW, their tech support is nonexistent. It consists of reboot, magic bullets, swap box, or an appointment for signal strength. FIOS tech support is extremely helpful and persistent. If the first person you’re talking to cannot supply an answer, a more informed technician will follow up with call backs-- at any hour.
Where TW shines is with their credit flexibility-- tossing a bone around to keep the customer happy with free premiums, reduced bill, credits, etc. Verizon is the opposite. They will not discuss any credits. That's where they show the bad attitude. (I did manage to wrangle a $15 per month for a year credit due to the HDMI issue but it was tough).
What I’m enjoying with FIOS is their better picture, no dropouts etc. I prefer their increased channel line up including more music channels and the extensive On Demand. They have premiums OD along with many network shows and a variety of other entertaining things to watch. What’s great about this feature is the ability to free up space on the hard drive and not having to deal with setting up recordings because the show can be pulled up from the OD menu.
scoooter 11-16-09, 01:25 PM Thanks for the replies...I realize a Tivo box wiont help with start over ...I was just using that as an example of why I am fed up with TWC. A question I have for you is if I get Moxie box do I save money by getting rid of my 2 DVRs? and then do I not need 2 cable boxes either or do I just save on the 20 a month for the DVR but still need 2 cable boxes?
Agent_C 11-16-09, 01:53 PM Good Morning, I need some advice please. I live on the UWS and have TWC with an 8300HDC box and am just fed up. Yesterday I watch a program with start over and 5 mins before the end it just stops. Also the other day I paused a show for about 15 mins and that also just went away. Just ridiculous. I hate TWC and would happily get FIOS if offered.
A friend recommended I get a TIVO which he seemd happy with. He also has that triple play thing and also seems satisfied. I just would like to know of some of you have that setup and are satisfied or any other suggestions would be very welcome.
Also if you have the triple play package are you happy with that? I am really trying to cut down on my monthly expenses and currently have Verizon for my phone and DSL.
TIA
As frustrating as it is, I’m fairly confident Time Warner will iron out these truncated recording issues in the relatively near future. They seem to have resolved the ‘last minute’ issue and I was able to record “Lie To Me” for the first time this week.
If you get the Triple Play, your telephone connection will be completely dependent on your Internet connection. I have a land line with Verizon and the last time I picked up the phone and had no dial tone was 14 years ago. I can hardly say the same for my Roadrunner connection.
My next door neighbor (East Midtown) has phone service through TWC and outages are not uncommon. They’re usually brief, but extremely frustrating nonetheless.
A_C
As frustrating as it is, I’m fairly confident Time Warner will iron out these truncated recording issues in the relatively near future. They seem to have resolved the ‘last minute’ issue and I was able to record “Lie To Me” for the first time this week.
If you get the Triple Play, your telephone connection will be completely dependent on your Internet connection. I have a land line with Verizon and the last time I picked up the phone and had no dial tone was 14 years ago. I can hardly say the same for my Roadrunner connection.
My next door neighbor (East Midtown) has phone service through TWC and outages are not uncommon. They’re usually brief, but extremely frustrating nonetheless.
A_C
I have the digital phone as well, worst problem is if someone hangs up with you to go to a call waiting call, you will not be able to make a call for about 5 minutes until the connection times out. I believe there was one outage where I had no phone but internet was still up.
Internet and phone run on separate frequencies.
Of course if cable is out - then all 3 will be out... That is guaranteed.
But if there is a problem with just the internet frequency, then phone would be ok (and vice versa) - just like if one set of digital channels are messed up that are all on the same frequency.
Agent_C 11-16-09, 04:25 PM Internet and phone run on separate frequencies.
Of course if cable is out - then all 3 will be out... That is guaranteed.
But if there is a problem with just the internet frequency, then phone would be ok (and vice versa) - just like if one set of digital channels are messed up that are all on the same frequency.
I understand that, but in my neighbor's case, when his Internet connection goes, so does his phone. This probably has more to do with how TWC manages its network than anything else. And what about those 3rd party VOIP services.
A_C
scoooter 11-16-09, 08:22 PM I am looking at the Moxie but apparently there is no on Demand capability with either that or Tivo which is kind of a deal killer for me especially for the SO. I am wondering if anyone has been able to get the Samsung box and if so is it a better box and how did you get it?
Riverside_Guy 11-17-09, 10:16 AM What I’m enjoying with FIOS is their better picture, no dropouts etc. I prefer their increased channel line up including more music channels and the extensive On Demand. They have premiums OD along with many network shows and a variety of other entertaining things to watch. What’s great about this feature is the ability to free up space on the hard drive and not having to deal with setting up recordings because the show can be pulled up from the OD menu.
I hear ya Larry! It's ALWAYS about a compromise.
Been doing HDMI for years, never an issue. I suspect oit has a LOT to do with my Samsung display... from all that I've read, Samsung always seems to have the fewest HDMI issues.
Not to mention that it's been 3-4 days now with virtually zero drop outs! In the past, I recall this also happening... if it lasts more than a week, MAYBE they finally dealt with the issue?
Riverside_Guy 11-17-09, 10:23 AM If you get the Triple Play, your telephone connection will be completely dependent on your Internet connection. I have a land line with Verizon and the last time I picked up the phone and had no dial tone was 14 years ago. I can hardly say the same for my Roadrunner connection.
My next door neighbor (East Midtown) has phone service through TWC and outages are not uncommon. They’re usually brief, but extremely frustrating nonetheless.
A_C
Actually, I spoke to a bunch of folks about the phone service being dependent on IP... some who I judged to actually know what they were saying all said it was a completely different and separate bandwidth they used. IP service is 100% dependent on their authenticating servers, most of the time, an outage is due to those machines having issues. Supposedly, phone service does NOT need vetting by those servers.
That being said, in the first year, I have NOT seen a loss of IP while my phone continues to work (THAT would 100% validate what they told me). I have one ONE small outage where the "modem" had trouble syncing... hard to tell if that was or was not an issue with the authenticating servers. If it WAS, I WAS fed a line of BS.
Riverside_Guy 11-17-09, 10:26 AM I believe there was one outage where I had no phone but internet was still up.
That would seem to point to 2 separate systems as I was told. More informative would be for someone to lose IP but retain phone!
Riverside_Guy 11-17-09, 10:30 AM I understand that, but in my neighbor's case, when his Internet connection goes, so does his phone. This probably has more to do with how TWC manages its network than anything else. And what about those 3rd party VOIP services.
A_C
Now THAT is not good news.
I'd really love to know exactly how both REALLY work. Like I said, I know about them authenticating you for IP... but that supposedly has no bearing on phone service. BUT what about syncing the entire modem with their network? IF it's one and the same, then THAT'S the weak point...
Agent_C 11-17-09, 10:36 AM Now THAT is not good news.
I'd really love to know exactly how both REALLY work. Like I said, I know about them authenticating you for IP... but that supposedly has no bearing on phone service. BUT what about syncing the entire modem with their network? IF it's one and the same, then THAT'S the weak point...
As goes the Head End, so goes your service(s). I believe it's as simple as that.
A_C
andgarden 11-17-09, 01:17 PM I had another phantom recording this week. I got the first ten seconds of the show, and then nothing.
Separately, has anyone ever been able to make Start Over work on Food HD? I always get the "service unavailable" message.
I had another phantom recording this week. I got the first ten seconds of the show, and then nothing.
Separately, has anyone ever been able to make Start Over work on Food HD? I always get the "service unavailable" message.
I've been trying to record The Prisoner on AMCHD for the past three nights and it's been pretty bad.
Sunday night's first showing went OK. Monday's first showing didn't record which I noticed at about 8:20 and turned to AMC to find no video/audio so I set up the encore showing on both AMCHD and SD channels and only the SD version fully recorded. Same thing last night.
To recap: I saw only 1 of 3 episodes in HD and I saw all 3 episodes only because I was home and was on top of things.
8300HDC in Fort Greene BK.
Riverside_Guy 11-18-09, 09:54 AM I've been trying to record The Prisoner on AMCHD for the past three nights and it's been pretty bad.
Sunday night's first showing went OK. Monday's first showing didn't record which I noticed at about 8:20 and turned to AMC to find no video/audio so I set up the encore showing on both AMCHD and SD channels and only the SD version fully recorded. Same thing last night.
To recap: I saw only 1 of 3 episodes in HD and I saw all 3 episodes only because I was home and was on top of things.
8300HDC in Fort Greene BK.
Hmmm, I didn't have any problems. BUT, I set it as a series recording so the first 2 segments recorded at times other than the first run. The third segment is scheduled for the 6PM today showing...
Gooddog 11-18-09, 01:02 PM Now THAT is not good news.
I'd really love to know exactly how both REALLY work. Like I said, I know about them authenticating you for IP... but that supposedly has no bearing on phone service. BUT what about syncing the entire modem with their network? IF it's one and the same, then THAT'S the weak point...
While the services function independently of each other, circumstances can occur that can affect IP and phone even if they are not technically linked. Also, all TW services are carried on the same pipe, anything that disrupts that pipe will affect phone service. regardless of IP functioning or not.
Riverside_Guy 11-19-09, 11:58 AM While the services function independently of each other, circumstances can occur that can affect IP and phone even if they are not technically linked. Also, all TW services are carried on the same pipe, anything that disrupts that pipe will affect phone service. regardless of IP functioning or not.
Oh I knew that LONG ago... idiotic TWC field techs once cut my line instead of cutting a neighbor who had cancelled service, my issue was it took them 5 days to fix their screw up. At the time I had a computer with a WiFi card, so I kinda cribbed off a neighbor, phone was Verizon and I got caught up on unwatched DVDs. Now I have phone, no WiFi card, so losing it for 5 days IS significant.
I'd still like to know details... when I lost my cable modem last week, I immediately checked TV... it was fine, so no "line" issues. Do the same "authenticating servers" used for IP also authorize the modem/phone service? THAT would mean IP and phone ARE tied together even if both run at very different frequencies. Not to mention with a 2 way system, why even NEED such servers??
I get a blank screen with audio. It went blank at approx. 20:30. Fox SD works fine. Anyone else?
TIA...JL
Video got restored at 20:45.
Riverside_Guy 11-20-09, 10:15 AM I get a blank screen with audio. It went blank at approx. 20:30. Fox SD works fine. Anyone else?
TIA...JL
Video got restored at 20:45.
What part of the city?
I saw over the course of a week that glitches seemed to be far less, but it now looks like whatever they did was ONLY temporary (as it ALWAYS seems to be). For the past several days, I've seen the drop-outs, freezes slowly start to return... big freeze at the beginning of Bones and then boom, black video, audio running. I kept following my advice to always watch Fox live, so I was able to switch over to the SD channel until video was restored.
Previously, I think this particular thing tends to be city-wide...
almazza 11-20-09, 11:26 AM Hi, I currently have the SA8300HD and as you know it will not output a signal over the HDMI interface and component video interface simultaneously. Does TWC have a box that will at this point? I also send a feed to a Hauggauge HD-PVR which in turn feeds my Slingbox Pro.
Thanks
Adam
Riverside_Guy:
The Fox-HD "outage" was in NE Queens.
Regards...JL
Riverside_Guy 11-21-09, 09:23 AM Riverside_Guy:
The Fox-HD "outage" was in NE Queens.
Regards...JL
Cool (sorta)... that would seem to point to city wide rather than just my head end.
Bunch of channels out here in Midtown East, anyone else having issues? History HD just went black
WCBS is out here in the village. Just checked, History is out as well.
hansangb 11-21-09, 09:07 PM Hi, I currently have the SA8300HD and as you know it will not output a signal over the HDMI interface and component video interface simultaneously. Does TWC have a box that will at this point? I also send a feed to a Hauggauge HD-PVR which in turn feeds my Slingbox Pro.
Thanks
Adam
Why don't you just use a Y cable for your components?
Riverside_Guy 11-22-09, 09:21 AM WCBS is out here in the village. Just checked, History is out as well.
Not to mention CW is turning into a Friday evening audio glitch.skip-fest.... impossible to follow ANY plot line when 30% of the dialog is missing. 2 weeks in a row now...
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