New York, NY - TWC [Text View] - Page 91

Douglasy

01-27-10, 12:21 PM

Just press and hold FF or REW for about 5 seconds... program will skip to the next 15 minute interval of the overall program (NOT 15 minutes from your current point).

Well thank you! You just KO'ed one of my big pet peeves. Now if they could give us the 4x ff/rw, wishlist/keyword recording, go directly to the scheduled recordings, make the series prioritization like the Passport, and turn back on the secondary PIP buffering even when off (which you've indicated they do in the next release), I'll like it much more. :)

scott_bernstein

01-27-10, 01:06 PM

Well thank you! You just KO'ed one of my big pet peeves. Now if they could give us the 4x ff/rw, wishlist/keyword recording, go directly to the scheduled recordings, make the series prioritization like the Passport, and turn back on the secondary PIP buffering even when off (which you've indicated they do in the next release), I'll like it much more. :)

Let's not forget timed recording that we used to have in Passport. If I want to record 5 minutes of a 3 hour show, on Passport I could say "record from 7:55 to 8am on channel 704", but now I'd have to record the ENTIRE Today show from 7 to 11AM! At best I could shave off 15 minutes from each end by saying "start 15 minutes late and end 15 minutes early", but that hardly helps....

carl2680

01-27-10, 03:23 PM

Now When TWC will use SDV and give those HD channels the treatment that they deserve..I am tired of watching channels with a lot of macroblocking and compressed..;

Gooddog

01-27-10, 04:45 PM

Just press and hold FF or REW for about 5 seconds... program will skip to the next 15 minute interval of the overall program (NOT 15 minutes from your current point).

Cool, I am going to try this tonight. Thanks

Agent_C

01-27-10, 04:50 PM

Now When TWC will use SDV and give those HD channels the treatment that they deserve..I am tired of watching channels with a lot of macroblocking and compressed..;

I've inquired many times; and I'm always told that there are no plans to convert TWC NYC to Switched Digital Video any time soon.

A_C

hdtvfan2005

01-27-10, 05:35 PM

I've inquired many times; and I'm always told that there are no plans to convert TWC NYC to Switched Digital Video any time soon.

A_C

Only Hudson Valley has SDV.

andgarden

01-27-10, 09:57 PM

SDV won't improve picture quality. IMO, it only gets worse from here. Just wait until they decide 4HD/QAM is peachy.

Berk32

01-27-10, 10:18 PM

SDV won't improve picture quality. IMO, it only gets worse from here. Just wait until they decide 4HD/QAM is peachy.

Well if they put a lot of channels into SDV and go with 2-in-1 QAM... then sure it'll improve those that are hurting (but i don't think people realize that many channels aren't being sent to time warner at the full-required bandwidth to begin with...)

But they won't go the 4-in-1 route.... they wouldn't have gotten rid of premium analog service if thats where they wanted to go.

Berk32

01-27-10, 11:54 PM

about time for a new Northern Manhattan spreadsheet.

gonna be the last one for a while... no signs of anything major happening for a long time.

peterlee

01-28-10, 12:52 AM

SDV is coming to NYC:

Time Warner Cable Steps Up SDV Push
by Todd Spangler -- Multichannel News, 9/21/2009 2:00:00 AM

Time Warner Cable plans to deploy a switched digital video solution from BigBand Networks to offer new programming options in its two biggest markets — Los Angeles and New York City — as well as in its Dallas system.

The cable operator initiated one of the first tests of switched digital video, in Austin, Texas, in 2004, and has since deployed SDV technology in more than 20 markets, including Hawaii and the Carolinas.

With the bandwidth reclaimed from switched digital video, Time Warner Cable said, it can offer more than 100 high-definition channels and launch such services as DOCSIS 3.0-based broadband and HD video-on-demand.

“If we want to deploy new programming options for our customers, SDV is the fastest, most cost-effective method for our existing network,” Time Warner Cable executive vice president of technology policy and product management Kevin Leddy said in a statement.

The value of the MSO's new agreement with BigBand was not disclosed. BigBand CEO Amir Bassan-Eskenazi said by virtue of the size of the markets, “those are nice deals.” TWC has not yet deployed the BigBand switched digital video system in New York, L.A. or Dallas, so “those are in front of us,” he added.

BigBand's switched-digital solution has been deployed or is being deployed to some 25 million cable subscribers in the U.S..

In June, the Federal Communications Commission vacated a ruling against Time Warner Cable and Cox that fined the operators for deploying switched digital video. The decision reversed an order from the agency's Enforcement Bureau that found TWC and Cox violated program viewability rules by moving some channels from their broadcast lineups to SDV.

http://www.multichannel.com/article/354608-Time_Warner_Cable_Steps_Up_SDV_Push.php

Berk32

01-28-10, 02:04 AM

TWC NYC

123 HD channels (+4 announced but postponed)

340 Adult HD On Demand
350 PPV-HD
351 PPV-HD-2
411 TEAM HD
445 GAME1-HD
446 GAME2-HD
461 NBATVHD
465 Tennis Channel HD
467 CBS College Sports HD
468 NHL Network HD
471 Big Ten HD On Demand
472 Big Ten Network HD
480 Outdoor Channel HD
481 Versus HD
482 Golf HD
651 HBO HD
652 HBO2 HD
653 HBO Family HD
654 HBO Comedy HD
655 HBO Signature HD
656 HBO Zone HD
657 HBO Latino HD
658 CineMax HD
659 MoreMax HD
660 ActionMAX HD
661 ThrillerMAX HD
662 WMAX HD
663 @MAX HD
664 5StarMAX HD
665 OuterMAX HD
666 Showtime HD
667 Showtime 2 HD
668 ShowCase HD
669 Showtime Extreme HD
674 TMC HD
675 TMCxtra HD
676 Starz HD
677 Starz Edge HD
678 Starz Kids & Family HD
681 Starz Comedy HD
682 Encore HD
684 Chiller HD******** Postponed to a later date
*** Sleuth HD******** Postponed to a later date
685 BBC America HD
686 Crime and Investigation HD
687 Live Well HD (WABC 7.2)
689 Style HD
691 Fuse HD
692 G4 HD
697 History International HD
698 Planet Green HD
699 Showcase On Demand HD
700 Movies On Demand HD
701 NY1 HD
702 WCBS (CBS) HD
703 TNT HD
704 WNBC (NBC) HD
705 WNYW (FOX) HD
706 Nickelodeon HD******** Postponed to a later date
707 WABC (ABC) HD
708 TBS HD
709 WWOR (My Network TV) HD
710 FX HD
711 WPIX (The CW) HD
713 WNET (PBS) HD
714 MSNBC HD
715 CNBC HD
716 USA HD
717 Syfy HD
718 Bravo HD
720 MTV HD
723 Investigation Discovery HD
724 E! HD
726 SNY HD
727 MSG HD
728 ESPN HD
729 ESPN2 HD
731 WPXN (iON) HD
733 QVC HD
734 Universal HD
736 Spike HD
737 BET HD
738 ABC Family HD
739 HSN HD
740 History Channel HD
741 WXTV (Univision) HD
743 Fox Business News HD
744 Fox News HD
745 Comedy Central HD
746 A&E HD
747 WNJU (Telemundo) HD
748 MSG+ HD
749 Disney HD
750 Food Network HD
752 The Learning Channel HD
753 YES HD
754 AMC HD
758 Headline News HD
759 WE HD
760 Disney XD HD
761 Cartoon Network HD
762 Lifetime HD********Postponed (again) to a later date
763 Biography HD
764 HGTV HD
765 National Geographic HD
766 Discovery HD
767 HD Theater
768 WFUT (Telefutura) HD
772 Weather Channel HD
774 Speed HD
775 Science Channel HD
778 CNN HD
780 Lifetime Movie Network HD
781 IFC HD
782 TCM HD
783 MLB Network HD
784 Hallmark Movie Channel HD
786 Animal Planet HD
787 MavTV HD
788 Travel Channel HD
790 TV One HD
791 Palladia HD
792 ESPNews HD
793 ESPNU HD
794 Smithsonian HD On Demand
795 Smithsonian HD
796 MGM HD

Berk32

01-28-10, 02:16 AM

nyctveng

01-28-10, 08:25 AM

SDV is coming to NYC:

http://www.multichannel.com/article/354608-Time_Warner_Cable_Steps_Up_SDV_Push.php

a twc person in the know told me it will launch in nyc as soon as summer or when bugs are worked out in mount vernon. also told that public access channels will move to 76-79 range also by summer.

Riverside_Guy

01-28-10, 10:39 AM

Yes, it was the model number previously. The only item in there that might still be of interest is to force a factory reset, which in turn forces a complete reload of the operating system from the headend. In some of the earlier releases of Samsung firmware (up through 2.4.9.2, I believe), you also needed to access it to enable AC3/DD over HDMI, but this is enabled by default since 2.4.9.3 (at least) and was not even on the advanced menu any longer. So it's not that big of a deal... other than curiosity, I see no burning reason that access to that menu is needed.

Ah, so without the password, one can still VIEW all the data typically in the diagnostics? That seems the most important ability...

Riverside_Guy

01-28-10, 10:52 AM

1) they're trying to match up the HD channels in the 700's with the SD ones in the 0xx's... would've made more sense to put Palladia with Fuse in the 690s... but there are an bunch of channels right now that haven't been placed logically. (I have a feeling a major restructuring is coming soon) Right now the weather channel doesn't match up anymore since the SD version was moved from 72 to 93 but HD is still on 772

2) those 2 ESPN channels (ESPNews, ESPNU) have always been there... might make more sense to put them in the 480s with the other sports HD channels we get without an extra package (along with NBATVHD and MLBHD, which are basically placed in crazy spots right now) - beck when we got all the HD channels a year ago NHL Network, GAMEHD, and VersusHD were also in the 790s, but they started moving some around, but not others, making things look bad.....

3) We don't have any HD spanish on demand channels - they ones in the 790s are just there to be next to the one that was already on channel 800....

I understand about trying to match SD and HD (although I could care less about that)... but Palladia doesn't have an SD channel, right? They COULD have made sure they were close... but instead the sent Palladia way off to Siberia.

Not sure I mentioned those 2 ESPN channels, but I also thought they seemed way scattered from their other channels.

Yes, I did kinda make a snap judgement... didn't watch any content but I did notice the guides seemed not to be stretched and were full screen.

I think part of my frustration has to do with them "selling" channel positions. I used to hit CNN for brief snippets frequently, but once they got banished to the end of the HD listings, I simply don't spin by them like I used to. So the ability to delete channels and re-order them the way that suits me is still something to hope for even though there's probably zero chance I'd see it in my lifetime.

Riverside_Guy

01-28-10, 10:58 AM

I've inquired many times; and I'm always told that there are no plans to convert TWC NYC to Switched Digital Video any time soon.

A_C

Pretty sure it's already done. I think the head ends were updated to do it, but they have yet to actually PUT a channel on SDV.

I don't have exact counts, but I think even after yesterday's additions, we may still have some bandwidth left (I'm sure Berk knows the numbers!). AND aren't there still something like 30+ analog channels STILL around?

Of COURSE, there is a huge gap between what TWC CAN do and what they WILL do.

Riverside_Guy

01-28-10, 11:05 AM

Channels TWC has the rights to but we do not have yet:

VH1-HD
County Music TV-HD
Nickelodeon-HD
Jewlery TV-HD
RFD-HD
WGN America-HD

Lifetime Television-HD --- (Coming soon to TWC in San Diego)
Gospel Music Channel-HD --- (Coming soon to TWC in Yuma)
Sundance-HD --- (Coming soon to TWC in San Diego)
Hallmark Channel-HD --- (Channel Launching in February 2010, Coming soon to TWC in San Diego)
TV Land-HD --- (Coming soon to TWC in San Diego)
Pentagon Channel-HD --- (Coming soon to TWC in San Diego)

Also more movie channels are going HD - so we may have those to look out for.

First, our undying gratitude for always being there for us with good data SHOULD be mentioned!

I think we should also look at premium channels HD DO channels, none of which we get, but all of which are included in what we pay for them. I'm not totally sure, but I think HBO, SHO, CineMax and Starz all have them (like I said, not positive about all I listed).

Berk32

01-28-10, 11:05 AM

Pretty sure it's already done. I think the head ends were updated to do it, but they have yet to actually PUT a channel on SDV.

I don't have exact counts, but I think even after yesterday's additions, we may still have some bandwidth left (I'm sure Berk knows the numbers!). AND aren't there still something like 30+ analog channels STILL around?

Of COURSE, there is a huge gap between what TWC CAN do and what they WILL do.

most of the existing analog channels aren't going away any time soon. (they could drop a few like tbs and food network)

but as of now it seems they have unused space for another 26 HD channels (using the 3-in-1 setup) if i counted correctly...

also im still not complete sure whats going on with the high end of the QAM frequency.....

John Mason

01-28-10, 11:18 AM

Haven't noticed prolonged blocking artifacts or serious disruptions (mid-town east) during about 10 years of HD viewing (65" @8') or decades of SD on TWC/predecessors. But have always suspected TWC is rate shaping (http://broadcastengineering.com/aps/acquisition/broadcasting_dtv_digital_cable/index.html) with requantization (http://archive2.avsforum.com/avs-vb/showthread.php?p=8011489&&#post8011489) (on-the-fly bit rate reductions to conserve bandwidth). PQ is okay but of course Verizon users generally claim better images.

Bit rate comparisons with other systems or knowing the rates from program sources into TWC are one criteria. Here are bfdtv's tables (http://www.avsforum.com/avs-vb/showpost.php?p=12689065&postcount=16) (SD/HD) for numerous measured FIOS channels (in 2008). Also, bfdtv mentioned typical cable company head end SD resolution reductions (http://www.avsforum.com/avs-vb/showpost.php?p=12306307&postcount=6) versus Verizon (a year earlier). Not sure where you'd get that resolution data. Measuring bit rates, by checking DVR disc storage space in diagnostics before and after various recordings, seems tedious; a few AVS posts outline (http://archive2.avsforum.com/avs-vb/showthread.php?p=5527472&&#post5527472) how to do it. Haven't seen anything like bfdtv's bit-rate tables for NYC's TWC, although Berk32's spreadsheets (latest just above) lets you count the number of SD/HD channels squeezed into each 256-QAM slot (cable frequency). -- John

JeffMoney

01-28-10, 11:29 AM

jcalabria

01-28-10, 11:44 AM

Ah, so without the password, one can still VIEW all the data typically in the diagnostics? That seems the most important ability...

The Samung, even without password access to the "advanced" hardware diagnotics/settings page, still has a wealth of hardware diagnostics available (accessible via the "hold [Select], then [Up]" key sequence)... much more than I've seen on any SA/Cisco box.

The password protected page (a page within the hardware diagnostics pages) had several cryptic configuration options that even I would not have even begun to attempt investigating anyway, plus one or two understandable options such as "Enable AC3 over HDMI" (now gone - and defaulted ON - anyway) and "Restore Factory Defaults".

In addition to the hardware diagnotics, the same standard ODN diagnostics as the SA/Cisco HDC boxes is also available via the [Select]/[Down] sequence.

robbie06

01-28-10, 11:58 AM

Berk32

01-28-10, 12:13 PM

Is anyone getting a feed on channel 797? I checked the channel line-up on the TWC website and nothing is listed. But on my Tivo HD, it is listing it as HD Net Movies, and it states to be announced. All I'm seeing in this channel are informercials. Hopefully this mean we might be getting HD Net Movies soon.

definitely not getting HDNet or HDNet Movies back any time soon. - its being listed that way due to guide information that hasn't been updating yet.

As for what is it? I didn't see it last night.... I'll check when i get in later to see what it is (if it even shows up on 'normal' boxes)

peterlee

01-28-10, 01:10 PM

Pretty sure it's already done. I think the head ends were updated to do it, but they have yet to actually PUT a channel on SDV.

There will be at least 30 days advance notice before SDV starts in NYC. The FCC enforcement bureau had fined TWC for deploying SDV in some other markets but the FCC itself overturned most of those penalties back in June 2009. The only penalty that was not overturned was the finding that the introduction of SDV is a "change in service" that requires 30 days notice to the franchise authority (and customers).

http://www.multichannel.com/article/306974-FCC_Vacates_SDV_Rulings_Against_Time_Warner_Cable_Cox.php?rs sid=20073

Hopefully, TWC will be semi-competent and have tuning adapters available in advance for those of us who use Tivo.

Oh, btw, for those who use TWC DVRs: are the recent HD channel additions and switches showing up in your programming guide? I forced my Tivo to redownload the channel lineup last night but as of this morning, it was not showing all of the channel changes. Spike HD and BET HD show up at their new channel numbers but without any program info, it just says "to be announced." Ch. 720 is still listed as Palladia HD, not MTV HD, and Ch. 791, the new location for Palladia HD, displays as Gamer HD. I guess it will take a little while longer for Tivo's guide to reflect the new changes but I'm just curious of Time Warner's guide is already updated.

Berk32

01-28-10, 01:30 PM

There will be at least 30 days advance notice before SDV starts in NYC. The FCC enforcement bureau had fined TWC for deploying SDV in some other markets but the FCC itself overturned most of those penalties back in June 2009. The only penalty that was not overturned was the finding that the introduction of SDV is a "change in service" that requires 30 days notice to the franchise authority (and customers).

http://www.multichannel.com/article/306974-FCC_Vacates_SDV_Rulings_Against_Time_Warner_Cable_Cox.php?rs sid=20073

Hopefully, TWC will be semi-competent and have tuning adapters available in advance for those of us who use Tivo.

Oh, btw, for those who use TWC DVRs: are the recent HD channel additions and switches showing up in your programming guide? I forced my Tivo to redownload the channel lineup last night but as of this morning, it was not showing all of the channel changes. Spike HD and BET HD show up at their new channel numbers but without any program info, it just says "to be announced." Ch. 720 is still listed as Palladia HD, not MTV HD, and Ch. 791, the new location for Palladia HD, displays as Gamer HD. I guess it will take a little while longer for Tivo's guide to reflect the new changes but I'm just curious of Time Warner's guide is already updated.

Yes, our cable boxes are fully updated for the new additions (and ch 791 was GAMEHD until yesterday - it now sits at ch 445 only, with the rest of the MLB/NHL package channels)

robbie06

01-28-10, 03:13 PM

definitely not getting HDNet or HDNet Movies back any time soon. - its being listed that way due to guide information that hasn't been updating yet.

As for what is it? I didn't see it last night.... I'll check when i get in later to see what it is (if it even shows up on 'normal' boxes)

797 is now showing a feed from ion, but Tivo is still listing it as HDNETM. I am not getting it on a TW Box though.

Berk32

01-28-10, 03:55 PM

797 is now showing a feed from ion, but Tivo is still listing it as HDNETM. I am not getting it on a TW Box though.

looks like a screwup in the assignments.

the feed for ion HD (now on 731) uses the QAM slot that HDNetMovies used to use...

AndyHDTV

01-28-10, 06:29 PM

most of the existing analog channels aren't going away any time soon. (they could drop a few like tbs and food network)

but as of now it seems they have unused space for another 26 HD channels (using the 3-in-1 setup) if i counted correctly...

also im still not complete sure whats going on with the high end of the QAM frequency.....

I think we will reach about 150 HD channels by the end of the year and then we will run out of space. I never thought we would reach this problem after dealing with lack of system space for years. I hope they do get SDV turned on by 2011 because I dont see TWC eliminating the rest of the analogs in 2012 when they have the right to.

lee7n

01-28-10, 07:44 PM

I think we will reach about 150 HD channels by the end of the year and then we will run out of space. I never thought we would reach this problem after dealing with lack of system space for years. I hope they do get SDV turned on by 2011 because I dont see TWC eliminating the rest of the analogs in 2012 when they have the right to.

What else is out there other than those few viacom's we did not get. I hope so but not many channels left I can think of.

broadwayblue

01-28-10, 09:08 PM

Am I the only one who can't get a single show to record on Vs HD? I came home from work twice in the past week to find my Rangers games cut out after the first 15 or so minutes. When I'm watching Vs HD live the channel freezes up every hour or two and the only way to fix the glitch is to go channel up or down and then back to Vs to reset it. Unfortunately when this happens during a recording the whole thing just aborts. I only seem to have this issue on this channel. It's very annoying to say the least.

AndyHDTV

01-28-10, 09:48 PM

What else is out there other than those few viacom's we did not get. I hope so but not many channels left I can think of.

Still more HD yet to launch

http://www.avsforum.com/avs-vb/showthread.php?t=652328

Riverside_Guy

01-29-10, 10:10 AM

The Samung, even without password access to the "advanced" hardware diagnotics/settings page, still has a wealth of hardware diagnostics available (accessible via the "hold [Select], then [Up]" key sequence)... much more than I've seen on any SA/Cisco box.

The password protected page (a page within the hardware diagnostics pages) had several cryptic configuration options that even I would not have even begun to attempt investigating anyway, plus one or two understandable options such as "Enable AC3 over HDMI" (now gone - and defaulted ON - anyway) and "Restore Factory Defaults".

In addition to the hardware diagnotics, the same standard ODN diagnostics as the SA/Cisco HDC boxes is also available via the [Select]/[Down] sequence.

Thanks... good info!

Riverside_Guy

01-29-10, 10:12 AM

Yes, our cable boxes are fully updated for the new additions (and ch 791 was GAMEHD until yesterday - it now sits at ch 445 only, with the rest of the MLB/NHL package channels)

Same for MDN boxes...

Riverside_Guy

01-29-10, 10:18 AM

I think we will reach about 150 HD channels by the end of the year and then we will run out of space. I never thought we would reach this problem after dealing with lack of system space for years. I hope they do get SDV turned on by 2011 because I dont see TWC eliminating the rest of the analogs in 2012 when they have the right to.

I think Berk figured out we still have 26 "HD slots" left to go.

Except for the HDNets (grrrrrr) not so sure there's much I want... although 2 of the HDXtra channels I'd like to have (Smithsonian/MGM) in the Digital package.

Riverside_Guy

01-29-10, 10:19 AM

scott_bernstein

01-29-10, 12:01 PM

I think Berk figured out we still have 26 "HD slots" left to go.

Except for the HDNets (grrrrrr) not so sure there's much I want... although 2 of the HDXtra channels I'd like to have (Smithsonian/MGM) in the Digital package.

Yeah I never cancelled my HDXtra package and really enjoy MGM-HD. Almost (but not quite) makes up for the loss of HDNet Movies. At least MGM-HD seems to show all movies in OAR. For some odd reason they insert one very very short commercial break (much shorter than a normal broascast commercial break) in every movie they show, but I can live with that in exchange for unedited OAR always true-HD movies.....

JeffMoney

01-29-10, 12:27 PM

Yeah I never cancelled my HDXtra package and really enjoy MGM-HD. Almost (but not quite) makes up for the loss of HDNet Movies. At least MGM-HD seems to show all movies in OAR. For some odd reason they insert one very very short commercial break (much shorter than a normal broascast commercial break) in every movie they show, but I can live with that in exchange for unedited OAR always true-HD movies.....

I want HDnet & hdmovies back!!!

pdroth

01-29-10, 12:36 PM

I want HDnet & hdmovies back!!!

Ditto!! The best HD channels and those bastards took them away.

scott_bernstein

01-29-10, 12:44 PM

I want HDnet & hdmovies back!!!

Ugh, me too. TWC seems to have had quite the acrimonious split with Mark Cuban, so unless one side or the other gives in, seems highly unlikely. :(

TravKoolBreeze

01-29-10, 01:06 PM

I think Berk figured out we still have 26 "HD slots" left to go.

Except for the HDNets (grrrrrr) not so sure there's much I want... although 2 of the HDXtra channels I'd like to have (Smithsonian/MGM) in the Digital package.

I would like to see Fox Soccer HD and eventually GOL TV and CNN International in HD (I mean CNN studios in ATL is now HD and that's where 1 of the CNNi studios are at)

Outside of those, I have no rush. I guess Chiller would be nice in HD but most of the time, I forget it exists. Maybe WGN for more baseball. I still would hope for BBC World, even in SD.

broadwayblue

01-30-10, 12:07 AM

Box, software, head end location???

It's an 8300HD which was updated from Passport to Navigator a while back when just about everyone else in Manhattan North got it. I don't experience this problem on any other channels...although I don't watch all of them so I can't say for sure whether it occurs elsewhere.

Riverside_Guy

01-30-10, 09:04 AM

Ugh, me too. TWC seems to have had quite the acrimonious split with Mark Cuban, so unless one side or the other gives in, seems highly unlikely. :(

They lost many more subs than expected the past quarter... wonder how much a factor giving up HDNet played there?

It wold never happen, but one of my fantasies is 85% of TWC customers called and said that if there was no HDNet by, say 4/1/10, they'd cancel their subs. Deals WOULD be made.

Riverside_Guy

01-30-10, 09:07 AM

It's an 8300HD which was updated from Passport to Navigator a while back when just about everyone else in Manhattan North got it. I don't experience this problem on any other channels...although I don't watch all of them so I can't say for sure whether it occurs elsewhere.

Ah, same as I... might be an idea to include that data in yer sig...

Don't watch much on Vs, so hard to tell. BUT I have gotten similar kind of results, but on TCM. Then again, I have not tried recording something on TCM in months and months.

Berk32

01-31-10, 10:10 AM

chopsueychris

01-31-10, 02:33 PM

WNJN isnt that their PBS network affiliate?

UnnDunn

01-31-10, 03:16 PM

They have Thirteen, just like NYC.

nyctveng

02-01-10, 02:12 AM

btw - just discovered something.

TWC NJ has one more HD channel than NYC - they get WNJN in HD - and they may have some more room than NYC does since they don't carry the nyctv channels (71,73,74,93) in analog (although NYC just dropped nyctv74 from analog... and i'm not sure what NJ may have in analog... like News12 and some other cable access... but it seems to be less than NYC)

WNJN gave up must carry rights on TWC NYC systems some 10-15 years ago. Food Network used to timeshare ch50 when NJN went off the air @ midnight. Food paid off NJN (NJ state PBS) to give up their must carry rights and today Food is still ch50 on the cable dial.

LyleG

02-01-10, 04:13 AM

Dear Everyone,

Im a relatively newb. As many of you, I have had terrible problems with time warner and navigator. The most persistent since the "upgrade" is the message "set top box was unable to record this program" This happens perhaps 1x to 2x a week on my box. I thought it was my box so I swapped it out. It still happens. It seems to happen only when I record 2 hd channels together. It has happened altogether on 3 different boxes. The fools at customer service obviously cant help. i have had two techs come out and be completely clueless about it. They referred to IT. Still nothing. I write Engineering and email them frequently and no one helps.
I read others have had this problem on the board. I haven't found anyone that has a solution or even explanation for this behavior. Can someone suggest anything? I live in apartment in Queens (Forest Hills) so I have no other choices regarding Television.

Lyle

ILW

02-01-10, 07:12 AM

Berk32

02-01-10, 10:06 AM

WNJN gave up must carry rights on TWC NYC systems some 10-15 years ago. Food Network used to timeshare ch50 when NJN went off the air @ midnight. Food paid off NJN (NJ state PBS) to give up their must carry rights and today Food is still ch50 on the cable dial.

but we have NJN (sd) on ch 165 (and we've always had it somewhere... as long as i can remember... at one point it was on 750 for a while)

so since they dont have to carry it in HD.... they aren't..

Berk32

02-01-10, 10:07 AM

Last night, my recording of The Simpsons on channel 705 went smoothly while unattended, but when I started watching and rewound a few times to catch a line I missed, the recording stopped and the buffer disappeared.

I've had similar problems before with 705 - it appears that recordings in progress are sensitive to key presses on my remote. Meanwhile, the Grammy Awards recording on 702 was fine, no matter what keys I pressed while the recording was underway.

Is there something going on with 705?

I only had one minor glitch on 705 last night the entire 2 hours (and it happened at the same time on another channel, so i know it was a 705 problem)

what box do you have?

Berk32

02-01-10, 10:09 AM

Riverside_Guy

02-01-10, 10:56 AM

...the Grammy Awards recording on 702 was fine, no matter what keys I pressed while the recording was underway.

Is there something going on with 705?

There's a long history with issues that seem to plague 705 more so than other channels. In general, I will always try to watch it live so I can switch to the SD channel.

Speaking of Grammies... I did watch it. It was fine with no glitches until that rap performance by Eminem and others. At first I thought the audio drop-outs might be the result of them cutting for language. BUT, it happened so frequently that many times it seemed it had nothing to do with language (not to mention it can be very hard to follow "lyrics" too closely). It was major annoying as in 4 minutes or so there had to have been over 2 dozen audio interruptions.

Riverside_Guy

02-01-10, 11:03 AM

But since I got my current Samsung box (with a 320gb HD) i've had no problems like that.

A pal managed to snag a 320G 3090 at 23rd street right before closing one weekday, so I was getting ready to swap my box. Then a new ODN rev hit SD and NC and I hear the FF no longer operates like we've become used for for the past 5 years. My understanding is it's 100% unpredictable where it will stop at when you let up on the FF control... but most of the time it stops cold... i.e. no jump back. So "skipping commercials" takes a LOT more time to accomplish as it seems you have to rack it back and forth to get close the the restart of the show segment.

Don't remember the numbers, but it's the next one to be rolled out after the version we have in NYC... obviously the hope is they recognize the issue and fix it BEFORE rolling it out elsewhere. BUT it bears keeping a close eye on...

hdtvfan2005

02-01-10, 11:09 AM

I don't know if NYC will get that. TWC will probably make a new version since they likely screwed up. At least the 3270 has dual buffers I think.

scott_bernstein

02-01-10, 11:16 AM

There's a long history with issues that seem to plague 705 more so than other channels. In general, I will always try to watch it live so I can switch to the SD channel.

Speaking of Grammies... I did watch it. It was fine with no glitches until that rap performance by Eminem and others. At first I thought the audio drop-outs might be the result of them cutting for language. BUT, it happened so frequently that many times it seemed it had nothing to do with language (not to mention it can be very hard to follow "lyrics" too closely). It was major annoying as in 4 minutes or so there had to have been over 2 dozen audio interruptions.

Actually I think this happened to everyone -- I talked to other friends who all had the same glitches. A good friend who is far more familiar with the music said that the dropouts were all actual language censoring!

Scott

scott_bernstein

02-01-10, 11:18 AM

but we have NJN (sd) on ch 165 (and we've always had it somewhere... as long as i can remember... at one point it was on 750 for a while)

so since they dont have to carry it in HD.... they aren't..

Believe it or not, I have been able to tune to 750 (or was it 752? I can't recall) at times and actually get the WNJN-HD channel guide, but the picture is always blank....Can't recall if that was just in diagnostic mode or normally though.

Scott

adrman

02-01-10, 12:01 PM

Last night, my recording of The Simpsons on channel 705 went smoothly while unattended, but when I started watching and rewound a few times to catch a line I missed, the recording stopped and the buffer disappeared.

I've had similar problems before with 705 - it appears that recordings in progress are sensitive to key presses on my remote. Meanwhile, the Grammy Awards recording on 702 was fine, no matter what keys I pressed while the recording was underway.

Is there something going on with 705?

Was last night's Simpson ep a new one or a repeat? I have a series recording set up for new episodes, but I didn't look to see if I had the dreaded "channel was not available" message in the record log. I did notice a new episode of Family Guy however.

margoba

02-01-10, 12:40 PM

The Simpsons episode, last night, was a new one.

-barry

adrman

02-01-10, 01:13 PM

The Simpsons episode, last night, was a new one.

-barry

Oh well, I'll look forward to the "channel not available" notation then.

javaman421

02-01-10, 05:56 PM

Anyone else in Chelsea having this problem? For 2 days now I have been unable to get 704 0r 707.
Jim

nyctveng

02-01-10, 06:38 PM

but we have NJN (sd) on ch 165 (and we've always had it somewhere... as long as i can remember... at one point it was on 750 for a while)

so since they dont have to carry it in HD.... they aren't..

yes but i dont believe it was ever available in analog after it was dropped from ch50. for years cablevision and twc have tried to keep off distant stations from being carried. only in the past couple of years have they launched stations like wfme,wtby,wrnn and in digital only possibly for competitive reasons since rcn and fios carry those.

ILW

02-01-10, 08:34 PM

i only had one minor glitch on 705 last night the entire 2 hours (and it happened at the same time on another channel, so i know it was a 705 problem)

what box do you have?

8300hdc

richiek

02-01-10, 10:12 PM

I'm in the Upper East Side and the picture keeps pixelating and the sound keeps stuttering. Anyone else have this problem?

Riverside_Guy

02-02-10, 11:06 AM

LL3HD

02-02-10, 11:09 AM

(other than one song generating a blitzkreig of audio dropouts at the Grammies),.

If that was during the rap thing :rolleyes: towards the end, then it was the censors screwing with your audio, not TW. ;)

scott_bernstein

02-02-10, 11:52 AM

FWIW, after about 2 weeks with only one-three instances of audio dropouts (other than one song generating a blitzkreig of audio dropouts at the Grammies), last night was a nightmare.

The really galling thing is we constantly seem to see that they have SEEMINGLY solved the issue, only every single time, it's never more than a week or two before it goees back to the typical TWC glitchfest of lost dialog.

Hmm...I have not noticed any increase in audio dropouts. In fact I've found them to be seemingly rare-to-nonexistant these days. Might be related to a particular channel you're watching?

Scott

Riverside_Guy

02-02-10, 12:02 PM

Hmm...I have not noticed any increase in audio dropouts. In fact I've found them to be seemingly rare-to-nonexistant these days. Might be related to a particular channel you're watching?

Scott

705 last night. Plus some older stuff from 703/TNT recorded in the past few days.

heinriph

02-02-10, 01:55 PM

Anyone catching all the great new series?

Just last night, I caught the 'Season Premiere' of this great new show called 'Airport' on one of the Cinemaxes. The set design etc were amazing - everything looked like it was shot in 1970 or something. They even managed to get long-dead actors to take part.

At 2hrs 20 minutes, I would have thought it was an old movie, but the program guide was pretty explicit about it being a Season Premiere, so I must be wrong. Wonder what's going to happen on the next episode...

(I've seen a few of these 'season premiere' old movies, something in the program guide is screwed up)

lee7n

02-02-10, 09:17 PM

I'm in the Upper East Side and the picture keeps pixelating and the sound keeps stuttering. Anyone else have this problem?

Yea you have the same problem everyone else with TWC has. I think most of us have or have had it in varying degrees. If it has just started you may want to make an appointment for a signal check

scott_bernstein

02-03-10, 11:29 AM

Yea you have the same problem everyone else with TWC has. I think most of us have or have had it in varying degrees. If it has just started you may want to make an appointment for a signal check

Or if it happens often (which is a problem we used to have, which seems to have been minimized of late) you'd want to have a tech out to check your signal strength. Last time a tech was out to my place all he had to do was replace a slightly rusty screw thread at the end of the cable that hooked my apartment up to the junction box in the hallway and my cable modem speeds became far more reliable....And that was a 2nd level tech....the 1st tier tech did nothing at all....

Scott

justlou

02-03-10, 11:32 AM

I'm in the Upper East Side and the picture keeps pixelating and the sound keeps stuttering. Anyone else have this problem?

I didn't have audio problems, but I had terrible macroblocking/pixelating for 2 months. After numerous calls and 2 tech visits, the problem was never resolved. I switched to FiOS. I had no choice. My picture was that bad.

Riverside_Guy

02-03-10, 01:24 PM

Riverside_Guy

02-03-10, 01:34 PM

Yea you have the same problem everyone else with TWC has. I think most of us have or have had it in varying degrees. If it has just started you may want to make an appointment for a signal check

One CAN get a reasonable idea by going into the advanced diagnostics... for my setup, they call it "Power Level." That plus the S/N Ratio (signal to noise).

That DOES generate a question. I started looking at this about 6+ months ago. I went looking to see what other may be getting. It sure looked like my figures (-8 to -11) were not so great. I DID have a splitter right by my TV, so I took it out and the signal level jumped up into the -2 to +2 range. I felt a whole lot BETTER about it, but can't say for sure it actually WAS better.

Since that time, I've seen a gradual erosion of those figures. I'm back to around -8. I'm now of 2 minds about calling for a tech...

scott_bernstein

02-03-10, 05:42 PM

One CAN get a reasonable idea by going into the advanced diagnostics... for my setup, they call it "Power Level." That plus the S/N Ratio (signal to noise).

That DOES generate a question. I started looking at this about 6+ months ago. I went looking to see what other may be getting. It sure looked like my figures (-8 to -11) were not so great. I DID have a splitter right by my TV, so I took it out and the signal level jumped up into the -2 to +2 range. I felt a whole lot BETTER about it, but can't say for sure it actually WAS better.

Since that time, I've seen a gradual erosion of those figures. I'm back to around -8. I'm now of 2 minds about calling for a tech...

Yeah....you never know -- it could be the cause of some of the issues you've been having with Fox?

lee7n

02-03-10, 07:50 PM

I finally got to try TV Everywhere. Just TNT and TBS for now. I don't regularly watch those channels so nothing too interesting to me. Flash video. Seemed to be SD (George Lopez 4x3) but I am not sure. The Closer may have been HD it was widescreen but was not super clear. My laptop is basically 720p capable so I have seen better quality. I think it is a nice idea if it will be free and I guess more content will come. On an annoying note I had to call TWCNYC and get a level 3 tech to fix some kind of password issue. It asks for the digital phone login but would not let me use the service. They fixed it after like 3 calls to find the right dept.

Riverside_Guy

02-04-10, 10:15 AM

Yeah....you never know -- it could be the cause of some of the issues you've been having with Fox?

Anything is possible, but I did NOT notice any appreciable change when I took the splitter (which, btw, was a 40-2150MHz one) out of the equation. I've seen the same pattern for a LONG time now, 1-2 weeks of near perfect performance, followed by several weeks of crap.

Riverside_Guy

02-04-10, 10:19 AM

scott_bernstein

02-04-10, 11:36 AM

A while back I had some issues with recording TCM movies (one recorded about 1/2, the other left a listing, but was blank) that others seemed to say they had the same issue. Sat. night they are running Bullit followed by French Connection, so I'm going to give it another shot... so if you want, try to record one and let us know what happens.

I've recorded a number of things on TCM lately w/o incident.....I have to say that since the service guy fixed my hallway tap connection, my picture quality has been stable and the audio/video glitches have become increasingly rare....Might be the most stable I've ever seen things.

nyctveng

02-04-10, 07:00 PM

Anything is possible, but I did NOT notice any appreciable change when I took the splitter (which, btw, was a 40-2150MHz one) out of the equation. I've seen the same pattern for a LONG time now, 1-2 weeks of near perfect performance, followed by several weeks of crap.

40-2150mhz splitter is for satellite use and not recommended for cable. two way services like vod and internet fall in the 5-40mhz range.

Berk32

02-05-10, 10:40 AM

http://www.timewarnercable.com/nynj/learn/cable/channelchanges.html

On or about March 24, 2010 Fox Reality will change its name to National Geographic Wild.

doesn't look like much will be happening for a while.....

Riverside_Guy

02-05-10, 11:01 AM

40-2150mhz splitter is for satellite use and not recommended for cable. two way services like vod and internet fall in the 5-40mhz range.

Ah... I remember everyone saying that I HAD to have at least a "gigahertz" splitter, and this certainly fell in that range... so they all were wrong?

nyctveng

02-05-10, 11:09 AM

Ah... I remember everyone saying that I HAD to have at least a "gigahertz" splitter, and this certainly fell in that range... so they all were wrong?

5-1000mhz is sufficient.

40-2150mhz are used typically in a satellite only or satellite mixed with a 1 way video service like antenna or cable. also 40-2150mhz splitters will have power passing on at least 1 port which can potentially damage any equipment hooked up such as your box, modem, tv.

Riverside_Guy

02-05-10, 12:27 PM

5-1000mhz is sufficient.

40-2150mhz are used typically in a satellite only or satellite mixed with a 1 way video service like antenna or cable. also 40-2150mhz splitters will have power passing on at least 1 port which can potentially damage any equipment hooked up such as your box, modem, tv.

Ah, thanks for being specific. Took a gander at the one TWC used, sure enough just like you say, 5-1000mHz.

JeffMoney

02-05-10, 02:47 PM

Yeshd (channel 753) is messed up keeps pausing

nyctveng

02-08-10, 07:08 PM

verizon owns empire city subway (ECS)

I think Empire might have the whole city with Verizon. They did the one building on my Street. One. Naturally Verizon lists my block as wired. The foreman for Empire was very nice. I asked him a ton of questions. It was a direct line to the building. He wanted to put in hardware so they could easily do other buildings. Verizon said no, meaning if another building gets service they have to rip up the whole street again. Not to smart or cost affective but we all know by now they never had any intention of servicing more than they had to.

Tresjolie9

02-08-10, 08:49 PM

Getting a blank black screen on channels 5 and 11 tonight. I'm in Little Neck FYI.

ronross

02-10-10, 12:24 PM

A while back I had some issues with recording TCM movies (one recorded about 1/2, the other left a listing, but was blank) that others seemed to say they had the same issue. Sat. night they are running Bullit followed by French Connection, so I'm going to give it another shot... so if you want, try to record one and let us know what happens.

FWIW, TCM was my *worst* channel for recording towards the "end" with Passport on an 8300HD and in the beginning after the "upgrade" to Navigator. I have not had a problem with it though for some time now.

I hate to admit it but the MDN box works much better for me than it did with Passport. Trick play has been restored with my external drive and series recording is reliable. The only thing I really miss about Passport is keyword search and record. I rarely used manual recording.

scott_bernstein

02-10-10, 12:52 PM

FWIW, TCM was my *worst* channel for recording towards the "end" with Passport on an 8300HD and in the beginning after the "upgrade" to Navigator. I have not had a problem with it though for some time now.

I hate to admit it but the MDN box works much better for me than it did with Passport. Trick play has been restored with my external drive and series recording is reliable. The only thing I really miss about Passport is keyword search and record. I rarely used manual recording.

Yeah it works pretty well for me too. I personally miss manual recording a lot!

margoba

02-10-10, 12:59 PM

I, too, am very happy with MDN. I do prefer the old (Passport) style of implementing fast forward by 15 minute segments. Also, I like the fact that the Passport list of shows "remembered" where you were last viewing.

But, these are a small price to pay for having an external drive _and_ trick play.

-barry

MacAlert

02-10-10, 11:04 PM

Anyone having a problem with Comedy Central HD?

Berk32

02-10-10, 11:08 PM

Anyone having a problem with Comedy Central HD?

no picture here

MacAlert

02-10-10, 11:28 PM

no picture here

Weird....it just came back at 11:28.

scott_bernstein

02-11-10, 12:10 AM

Anyone having a problem with Comedy Central HD?
Yep was blank up here on the UWS. Had to watch Daily Show in SD. Came back just about when Colbert started. Oh well....At least I had Start Over on the SD channel so I could see the beginning.

coreynyc

02-11-10, 01:50 PM

Not only did the Comedy Central HD sound & picture go down but my Sammy 3090 refused to record it, as if the channel didn't exist.

Berk32

02-11-10, 02:25 PM

Not only did the Comedy Central HD sound & picture go down but my Sammy 3090 refused to record it, as if the channel didn't exist.

It won't record a channel thats not getting a signal.

Nick in NY

02-12-10, 05:43 AM

Riverside_Guy

02-12-10, 09:30 AM

Let me get this straight; you're paying extra for MGM-HD and they
interrupt the movie for a commercial?

In my market, you have to subscribe at extra cost to a tier called HDXtra. It USED to include the HDnets which had no commercials. Now that they are gone, I think every channel in that tier carries advertising.

Riverside_Guy

02-12-10, 09:32 AM

Berk32

02-12-10, 09:33 AM

scott_bernstein

02-12-10, 11:31 AM

Has anyone been seeing a new sort of glitch in CBS this past week? You get video breakup in multi-color bands that can be a little to almost the entire picture. Along with audio drop-outs. CBS used to be pretty clean, but not any more, far as I have seen. Anyone else seeing this?
No I've not seen this. And I watch Letterman every night.....

scott_bernstein

02-12-10, 11:34 AM

Let me get this straight; you're paying extra for MGM-HD and they
interrupt the movie for a commercial?

Well, you're paying extra for nearly every channel you have (assuming you've got something beyond basic cable) -- there are tiered packages of channels that you pay for and pretty much every one of them (except for maybe IFC and Sundance) shows commercials. MGM-HD is just part of another tiered package, and it has extremely limited commercial interruptions (usually one extremely short pod per movie). But it does show some excellent movies, always in OAR/5.1 (if appropriate). So in a way, it does sort of replace HDNet Movies. It doesn't show quite the variety of movies that HDNet used to (as it limits itself to things from the MGM vaults), but the MGM vaults are quite extensive....

Berk32

02-12-10, 11:59 AM

Well, you're paying extra for nearly every channel you have (assuming you've got something beyond basic cable) -- there are tiered packages of channels that you pay for and pretty much every one of them (except for maybe IFC and Sundance) shows commercials. MGM-HD is just part of another tiered package, and it has extremely limited commercial interruptions (usually one extremely short pod per movie). But it does show some excellent movies, always in OAR/5.1 (if appropriate). So in a way, it does sort of replace HDNet Movies. It doesn't show quite the variety of movies that HDNet used to (as it limits itself to things from the MGM vaults), but the MGM vaults are quite extensive....

The "MGM vault" situation is actually very odd, as Turner owns everything produced and owned by MGM pre-1986 (other than the the United Artist library, which Turner sold back with the MGM logo like 2 months after buying everything), and MGM bought the Metromedia library in 1997. So to see anything produced by MGM before 1986 - you have to find it on Turner Classic Movies or occasionally on TBS/TNT (like The Wizard of Oz and A Christmas Story)

(and I guess movies in the Columbia-Tristar family also can end up on MGM since Sony now owns or co-owns them all)

scott_bernstein

02-12-10, 12:09 PM

In my market, you have to subscribe at extra cost to a tier called HDXtra. It USED to include the HDnets which had no commercials. Now that they are gone, I think every channel in that tier carries advertising.
Actually, HDNet and HDNet Movies always did show commercials. HDNet Movies never interrupted the movies with commercials, but in the "slack time" between movies they showed lots of commercials (I remember a particularly striking HD Petron commercial in heavy rotation).

And HDNet itself used to interrupt its shows for commercials for the first year or so that we had it, but near the end they changed their policy to work the same as the Movie channel so that their shows were the same length (i.e. 22 minutes for a 1/2 hour show or 44 minutes for an hour show) but then bunched all of the commercials after the show ended.

And despite having MGM-HD I still sorely miss HDNet and HDNet Movies. Speaking of, I noticed a funny thing the other day -- shows on HDNet still seem to show up in the guide search screen for me, but never have any future showings available. I SO wish that Mark Cuban and Time Warner could work out their differences!!!

Scott

Berk32

02-12-10, 12:13 PM

Actually, HDNet and HDNet Movies always did show commercials. HDNet Movies never interrupted the movies with commercials, but in the "slack time" between movies they showed lots of commercials (I remember a particularly striking HD Petron commercial in heavy rotation).

And HDNet itself used to interrupt its shows for commercials for the first year or so that we had it, but near the end they changed their policy to work the same as the Movie channel so that their shows were the same length (i.e. 22 minutes for a 1/2 hour show or 44 minutes for an hour show) but then bunched all of the commercials after the show ended.

And despite having MGM-HD I still sorely miss HDNet and HDNet Movies. Speaking of, I noticed a funny thing the other day -- shows on HDNet still seem to show up in the guide search screen for me, but never have any future showings available. I SO wish that Mark Cuban and Time Warner could work out their differences!!!

Scott

Cuban is 'fighting' with Time Warner... Comcast... Cablevision... don't expect anything to change until he does...

JeffMoney

02-12-10, 12:18 PM

Actually, HDNet and HDNet Movies always did show commercials. HDNet Movies never interrupted the movies with commercials, but in the "slack time" between movies they showed lots of commercials (I remember a particularly striking HD Petron commercial in heavy rotation).

And HDNet itself used to interrupt its shows for commercials for the first year or so that we had it, but near the end they changed their policy to work the same as the Movie channel so that their shows were the same length (i.e. 22 minutes for a 1/2 hour show or 44 minutes for an hour show) but then bunched all of the commercials after the show ended.

And despite having MGM-HD I still sorely miss HDNet and HDNet Movies. Speaking of, I noticed a funny thing the other day -- shows on HDNet still seem to show up in the guide search screen for me, but never have any future showings available. I SO wish that Mark Cuban and Time Warner could work out their differences!!!

Scott

i miss it too the replacement does not come close to HDnet & movies get it back and what ever happen on getting the NFL network and WGN!!!

Berk32

02-12-10, 12:22 PM

i miss it too the replacement does not come close to HDnet & movies get it back and what ever happen on getting the NFL network and WGN!!!

no idea what the deal is with WGN, but NFL Network and the NFL are in the same boat as HDNet and Cuban.....

scott_bernstein

02-12-10, 12:27 PM

i miss it too the replacement does not come close to HDnet & movies get it back and what ever happen on getting the NFL network and WGN!!!

Yeah, the other "replacement" channel -- MavTV is just painfully bad. There is nothing of any quality at all on that channel and the picture quality is very very poor -- hardly better than SD, if that. (I guess that some executive saw that some of HDNet's schedule includes Bikini Destinations and Art Mann Presents and various fighting events and decided that another channel that shows bikini shows and fighting events would be a suitable replacement).

scott_bernstein

02-12-10, 12:32 PM

Cuban is 'fighting' with Time Warner... Comcast... Cablevision... don't expect anything to change until he does...

I just found a form on the HDNet site that will generate a letter to Time Warner requesting the HDNet channels. Of course it won't make any difference, but hey, it can't hurt....

http://www.hd.net/subscribe.html

Berk32

02-12-10, 12:39 PM

Don't forget - this is the full list of channels that we get with the HDXtra package - which costs only $2.05 when you have an HD DVR:

MGM HD
Smithsonian HD
Smithsonian HD On-Demand
MavTV HD
The Tennis Channel SD/HD
CBS College Sports SD/HD
NHL Network SD/HD
Big Ten Network HD
Big Ten Network HD On Demand
Big Ten SD package (but no Big Ten Network in SD itself for some reason, which is weird when they are all in use separately)
Fox College Sports Atlantic
Fox College Sports Central
Fox College Sports Pacific
FUEL
(all 4 of these are supposed to go HD at somepoint soon)
Gol TV

scott_bernstein

02-12-10, 01:14 PM

bigd86

02-12-10, 01:43 PM

Has anyone been seeing a new sort of glitch in CBS this past week? You get video breakup in multi-color bands that can be a little to almost the entire picture. Along with audio drop-outs. CBS used to be pretty clean, but not any more, far as I have seen. Anyone else seeing this?

Me, too. CBS has sucked recently. I'm on the UWS (I believe you are, too). Maybe neighborhood related. At least it's not just me!!

heinriph

02-12-10, 04:33 PM

lee7n

02-12-10, 07:41 PM

I use Closed Captioning in the bedroom to watch TV and not wake up the baby.

In my mind I should be able to turn on CC either on the cable box, or on the TV. But from fiddling around with it a while back, it seemed like it only works on the cable box. If I have CC turned off on the cable box, and turn it on on the TV, nothing comes up.

Does the TWC box strip the CC portion of the signal before outputting to the TV?

(I'm asking because the cable box seems to massacre most CC captions - overwriting on the same line instead of going to the next line, etc - so I'd like to try having the TV render the CC)

Same here just tried CC it and it only seems to work from the box at least on a Sony TV. I notice in the settings there are other options like cc2 and cc3 but they do not work either. In another note I think ODN 3.1.3_3 is new on the HDC since it seems to have reset by itself when I was sleeping but I haven't checked in a while. The last I remember was.3.1.3 _2

scott_bernstein

02-12-10, 07:44 PM

it only works on the cable box. If I have CC turned off on the cable box, and turn it on on the TV, nothing comes up.
Nope...it only works on the box. Been that way for as long as I've had a digital cable box, regardless of the software on it.

chopsueychris

02-13-10, 02:23 AM

Riverside_Guy

02-13-10, 10:09 AM

How long have we been without HDnet now? Since June? I've been stuck finding streams to watch HDnet content. Just hate TWC like so many here and it just sucks being stuck to subpar overpriced systems.

Makes me want to invest in a OTA sat system rig and just program the sat coordinates and go from there with an 18in dish pressed against my window in my apartment.

Depends on which direction your window faces... AND buildings obstructing the view. I know DTV's bird is ~30º above the horizon, so in many instances you CAN be facing the correct direction, but don't see clear sky at 30º up.

ANGEL 35

02-14-10, 10:47 AM

Douglasy

02-14-10, 07:52 PM

Can some tell me what i can do about this? I have a Samsung 3090 box When i change channels the box reboots. It does not do it all the time. It does 3 or 4 time a day some times more if you can help. Can some one tell me why it happens??? Thank you

Per TWC, that is normal functioning. The box is a crashmaster and has problems with the buffering turning itself off.

Douglasy

02-14-10, 07:55 PM

Nope...it only works on the box. Been that way for as long as I've had a digital cable box, regardless of the software on it.

I actually have the opposite problem-- I can't get the box to output CC at all, and can only use the TV's CCing.

My belief is that if you use SVID or component, the CC is passed through and available on the TV, if you're using HDMI it strips it out and uses the box's captioning.

patrickpiteo

02-14-10, 08:41 PM

Anyone hear of the audio setting changing form digital to hdmi after powering off an don on a 8300 HDC box. Its happening on both of mine.

broadwayblue

02-15-10, 12:14 AM

Anyone else having issues with MSG HD? The channel is out now and my Rangers recording from earlier in the day was messed up too.

xolan99

02-15-10, 01:55 AM

Douglasy

02-15-10, 11:43 AM

Riverside_Guy

02-15-10, 11:44 AM

I actually have the opposite problem-- I can't get the box to output CC at all, and can only use the TV's CCing.

My belief is that if you use SVID or component, the CC is passed through and available on the TV, if you're using HDMI it strips it out and uses the box's captioning.

Not on my box... STB CC works fine using HDMI.

Riverside_Guy

02-15-10, 11:47 AM

Anyone hear of the audio setting changing form digital to hdmi after powering off an don on a 8300 HDC box. Its happening on both of mine.

Every now and then (not very frequently at all) I'm pretty sure the change I made before powering things down somehow didn't re-appear. Way too infrequently to discern any pattern so I figure it's the ghost some of my buds on AVS think is inhabiting my box (it is said I have oompa-loompas in my box).

patrickpiteo

02-15-10, 12:18 PM

Every now and then (not very frequently at all) I'm pretty sure the change I made before powering things down somehow didn't re-appear. Way too infrequently to discern any pattern so I figure it's the ghost some of my buds on AVES think is inhabiting my box (it is said I have oompa-loompas in my box).

These box's are just too buggy, slow and suck for what we pay..

Douglasy

02-15-10, 12:24 PM

Not on my box... STB CC works fine using HDMI.

That's what I'm theorizing. STB captions work on HDMI, TV captions on SVID. STB captions don't work at all via SVID on the 3090 that I (or TWC techs) can determine...

raoul

02-15-10, 09:29 PM

for some reason i'm not getting sounds during some of the advertising. is anyone seeing this? some hd content doesn't have any audio?

Gooddog

02-16-10, 10:40 AM

Berk32

02-16-10, 11:31 AM

I have a 320gb 3090, it is unreliable, it fails to record shows. The log shows an error, setup box unable to record channel. The large HD does no good when it doesn't record.

the problems are not related to the size of the hard drive.... its the software.... it happens on both samsung boxes (I've had both)

JeffMoney

02-16-10, 11:49 AM

the problems are not related to the size of the hard drive.... its the software.... it happens on both samsung boxes (I've had both)

wow i was thinking of switching to a samsung 320gb since i only have the scientific atl 8300hdc i think it has 120gb, but if the samsung is so buggy why would i switch..

Berk32

02-16-10, 11:57 AM

wow i was thinking of switching to a samsung 320gb since i only have the scientific atl 8300hdc i think it has 120gb, but if the samsung is so buggy why would i switch..

it's not so buggy.... its a problem all boxes have (and its random - not consistent at all)

Chris NYC

02-16-10, 11:57 AM

Having a lot of trouble with my 3090/320GB not recording shows. If it's the software, wow, what garbage.

Riverside_Guy

02-16-10, 12:02 PM

it's not so buggy.... its a problem all boxes have (and its random - not consistent at all)

Not ALL... can't tell you how much I want A 320G Sammie, but I read about failed recordings an awful lot, yet I gotta say I think I've had 2 "incidents" in the past 2-3 years (it was 2 TCM movies and I read about a lot of folks having issues with recordings from that channel).

hansangb

02-16-10, 11:38 PM

Not ALL... can't tell you how much I want A 320G Sammie, but I read about failed recordings an awful lot, yet I gotta say I think I've had 2 "incidents" in the past 2-3 years (it was 2 TCM movies and I read about a lot of folks having issues with recordings from that channel).

I was about to type "I've been pretty lucky with my 8300HDC - in terms of recording" Until I turned on Dirty Jobs. It recorded the first 5 min or so! DOH!!!

I've actually given up and live with the constant audio drops. They have beaten me into submission!

Riverside_Guy

02-17-10, 09:07 AM

I've actually given up and live with the constant audio drops. They have beaten me into submission!

At this point I strongly suspect this is not a box or software issue, but simply sloppy head end handling/distribution issues. Getting 'gatored did nothing for this issue... but it sure waxes and wanes big time!

Gooddog

02-17-10, 10:02 AM

the problems are not related to the size of the hard drive.... its the software.... it happens on both samsung boxes (I've had both)

;) I was being sarcastic. I was happy I received the high capacity dvr only to find it doesn't work right :(

I have another samsung non dvr HD box it yes, like you said it also has issues with on screen displays never disappearing unless the exit key is pressed on the remote, guide issues, show reminder issues, etc. A reboot is the temp fix but I wish they'd correct the underlying software issue.

Gooddog

02-17-10, 10:05 AM

it's not so buggy.... its a problem all boxes have (and its random - not consistent at all)

I've had a 8300HD for three years and a Samsung DRV and Samsung non DVR box for 2 1/2 months. It feels like I've had more issues with the Samsungs in that short time period than all three years of the 8300HD.

Berk32

02-17-10, 11:47 AM

I've had a 8300HD for three years and a Samsung DRV and Samsung non DVR box for 2 1/2 months. It feels like I've had more issues with the Samsungs in that short time period than all three years of the 8300HD.

well you had the 8300HD with the old software...

scott_bernstein

02-17-10, 12:02 PM

So I've had it with the crashes and the lag on my 8300HDC. I loved the regular 8300HD so much more but I really want to keep the ability for HD on demand.

Are the new Samsung boxes any better? Can anyone who's owned both chime in on which has been the better box?

Thanks in advance.

The 8300HD now gives you the ability for On Demand channels since it was Navigatored a few months back. And amazingly, I'm quite happy with the version of Navigator they foisted upon us. Almost never crashes, supports external SATA expansion drives flawlessly, and works pretty well (even if it is missing a few key Passport features that I really loved, and the program descriptions are deficient in my opinion). If you're unhappy with your HDC, take it into the service center and swap it out for an 8300HD.

andgarden

02-17-10, 12:31 PM

It's the software. There might well be blips from the headend, but these should not defeat a recording.

margoba

02-17-10, 01:11 PM

hansangb

02-17-10, 11:13 PM

At this point I strongly suspect this is not a box or software issue, but simply sloppy head end handling/distribution issues. Getting 'gatored did nothing for this issue... but it sure waxes and wanes big time!

I'll say this. As a network person for a VERY large financial company, if I ran and designed my network the way TWC does, I would be fired in an INSTANT!

"I'm sorry, your trade didn't go through?...can you reboot your PC for me? Oh, yeah, let me send out a technician to swap out the box for you"

"I'm sorry, your email comes in with garbled letters? can you reboot your PC for me? Oh, yeah, let me send out a technician to swap out the box for you"

I'm sorry, you get glitches and judder on your screen? can you reboot your PC for me? Oh, yeah, let me send out a technician to swap out the box for you"

Yeah right. Yes, I know size/footprint makes a difference. But my network is pretty damn large as well!!!

nyctveng

02-18-10, 07:50 AM

yes time warner and every cable company has its issues but u cannot compare a network of a few hundred pc's in an office building to a network cover hundreds of square miles with over a million customers.

I'll say this. As a network person for a VERY large financial company, if I ran and designed my network the way TWC does, I would be fired in an INSTANT!

"I'm sorry, your trade didn't go through?...can you reboot your PC for me? Oh, yeah, let me send out a technician to swap out the box for you"

"I'm sorry, your email comes in with garbled letters? can you reboot your PC for me? Oh, yeah, let me send out a technician to swap out the box for you"

I'm sorry, you get glitches and judder on your screen? can you reboot your PC for me? Oh, yeah, let me send out a technician to swap out the box for you"

Yeah right. Yes, I know size/footprint makes a difference. But my network is pretty damn large as well!!!

Riverside_Guy

02-18-10, 11:32 AM

The 8300HD now gives you the ability for On Demand channels since it was Navigatored a few months back. And amazingly, I'm quite happy with the version of Navigator they foisted upon us. Almost never crashes, supports external SATA expansion drives flawlessly, and works pretty well (even if it is missing a few key Passport features that I really loved, and the program descriptions are deficient in my opinion). If you're unhappy with your HDC, take it into the service center and swap it out for an 8300HD.

Can't say I'm "happy" about the software, I am NOT. OTOH, after some bumps like dealing with how they do conflict resolution which drives me nuts, my HD/MDN HAS seemed pretty reliable compared to a LOT of the complaints I read about.

I had thought they really were retiring all the HD boxes, burt a few months ago, my aunt had issues and they gave her a HD from the truck.

scott_bernstein

02-18-10, 11:33 AM

yes time warner and every cable company has its issues but u cannot compare a network of a few hundred pc's in an office building to a network cover hundreds of square miles with over a million customers.

This is true, but you also can't compare a private company which has to answer to its customers with a virtual monopoly which really doesn't.

scott_bernstein

02-18-10, 11:36 AM

Can't say I'm "happy" about the software, I am NOT. OTOH, after some bumps like dealing with how they do conflict resolution which drives me nuts, my HD/MDN HAS seemed pretty reliable compared to a LOT of the complaints I read about.

I had thought they really were retiring all the HD boxes, burt a few months ago, my aunt had issues and they gave her a HD from the truck.
Yeah, the last time they sent a person to my apartment to "fix" the problem I was having a few months back with improperly mapped/missing HD channels on my box after moving uptown, he said that the only "fix" for this problem he'd seen before was to swap out my box. And they sent him up with an 8300HD.

Of course I didn't let him (as I didn't want to lose the programming I've got saved on my internal and more importantly my external drive), and the issue resolved itself after I'd been having some problems with my cable modem and they fixed a cabling issue in my building junction box. Once the cable modem problem was fixed, my channel mapping issue magically went away.

nyctveng

02-18-10, 01:06 PM

This is true, but you also can't compare a private company which has to answer to its customers with a virtual monopoly which really doesn't.

agreed. its unfortunate twc has a monopoly in most of the city but they are held to a certain standard by doitt as many people have pointed out here. its too bad that some people have to complain to them to get a service issue resolved. hopefully fios will live up to their commitment to wire up the entire city in the next few years to break up twc's monopoly.

Gooddog

02-18-10, 02:20 PM

well you had the 8300HD with the old software...

Yes, but it was nav'd months before I swaped out other old boxes for the Samsungs. Its still no contest, the 8300HD is trouble free, the non DVR and DRV Samsungs are a different story.

jcalabria

02-18-10, 07:39 PM

I have a 320gb 3090, it is unreliable, it fails to record shows. The log shows an error, setup box unable to record channel. The large HD does no good when it doesn't record.

I believe your missed recording issue is one that was very prevalent with the 3090 here in Charlotte (seems NYC and Charlotte were the only two areas with this problem)... the latest software updates we received (to ODN 3.2.0_15 and Samsung v4.3.5) has cured the issue... I have gone over 4 weeks now without any missed recordings. Unfortunately, 3.2.0_15 booted Sort by Favorites (for all boxes... not just the Sammies).

IF your problem is the same as we had here, periodic reboots was the interim workaround before they (seemingly) finally fixed it... the box would not miss recordings for 3 days or so after a reboot.

5w30

02-18-10, 09:18 PM

jcc

02-18-10, 10:14 PM

Anyone having problems with their HD broadcast channels? I come home today to discover that CBS,NBC, Fox and ABC HD are gone. I've been watching the Olympics on regular channel.

Berk32

02-18-10, 10:16 PM

What's the new diagnostics channel now that the high 700's are all taken up now? Didn't it use to be 796 ... but there's programming there now.
FYI at 920p 2/18 ch 715 CNBC HD is total macroblocked crap. Quality NBC Olympic hockey programming, too. Customer service is clueless.

which box do you have? i think for most its hold select on the remote for like 5 seconds and then hit down... or up.... for some there are 2 difference diagnostic screens - for others only down will work.

(just checked ch 715 and it looks fine here)

Berk32

02-18-10, 10:18 PM

Anyone having problems with their HD broadcast channels? I come home today to discover that CBS,NBC, Fox and ABC HD are gone. I've been watching the Olympics on regular channel.

working here

jcc

02-18-10, 10:45 PM

Thanks, I called for service.

hansangb

02-18-10, 11:12 PM

yes time warner and every cable company has its issues but u cannot compare a network of a few hundred pc's in an office building to a network cover hundreds of square miles with over a million customers.

That's very true. Buy the network I help design and run is global and FAR FAR FAR from "a few hundred PC's" It's not even close by an order of magnitude.

Riverside_Guy

02-19-10, 09:20 AM

which box do you have? i think for most its hold select on the remote for like 5 seconds and then hit down... or up.... for some there are 2 difference diagnostic screens - for others only down will work.

(just checked ch 715 and it looks fine here)

That's for extended diagnostics.... I think he was asking for the channel, which is 996... tune to that channel and wait a bit for a 6 page summary to come up. It will show last boot date and software rev.

Berk32

02-19-10, 01:53 PM

On March 1, 2010 in Manhattan, Brooklyn and Queens, Rise on ch. 92 will begin featuring programming content provided by Mega TV instead of Blue Ocean Network (BON).
Effective March 23, 2010, LATV on ch. 166 and 879 may no longer be available due to the expiration of their broadcast agreement.

On or about March 29, 2010 we will launch Blue Ocean Network (BON) on ch. 156 and Speed Channel will change from digital to standard service. Also on that date in Manhattan, Brooklyn and Queens, SNY HD on ch. 726 will change to ch. 726 and 504 and YES HD on ch. 753 will change to ch. 753 and 505. In Mount Vernon, SNY HD on ch. 758 will change to ch. 758 and 504 and YES HD on ch. 757 will change to ch. 757 and 505.

nothing new - but its unclear why YES and SNY HD are being duplicated in the 500s (which of course are right now international channels) - they must be forgetting to tell us of a much bigger overhaul...

scott_bernstein

02-19-10, 01:57 PM

nothing new - but its unclear why YES and SNY HD are being duplicated in the 500s (which of course are right now international channels) - they must be forgetting to tell us of a much bigger overhaul...
I suspect that the 450s are getting too crowded for the sports tier and maybe they'll group all of the sports related HDs in the 500s?

net_synapse

02-19-10, 02:52 PM

I am in Southern Manhattan (using:3250HD) and am having serious problems with audio dropouts, macro blocking, and eventually the box will totally freeze and require a reboot.

Before we were all switched over to "Nav" I had great service.

When the change was made they totally wacked out my cable box and I had to get a replacement.

Ever since the changeover quality of signal and reliability have definitely suffered.

I even went over to 23rd Street yesterday to pick up yet another new converter but the problems persist.

What's interesting is that my other converter box (also:3250HD) in the bedroom does not suffer from these problems.

Both converters and RoadRunner feed from the same rooftop drop.

Also, a recent service call confirmed that wiring and all other equipment was fine.

Now my RoadRunner service is also experiencing frequent downtime.

Service call has been scheduled.

Has anyone else had a similar problem lately...?

nyctveng

02-19-10, 05:07 PM

swap the placement of the good box with the "bad" box. if you have 3 outlets (roadrunner,bedroom,living room) and 1 out of 3 are bad then the problem is isolated to somewhere in your home.

i guarantee the "bad" box will work fine in your bedroom.

I am in Southern Manhattan (using:3250HD) and am having serious problems with audio dropouts, macro blocking, and eventually the box will totally freeze and require a reboot.

Before we were all switched over to "Nav" I had great service.

When the change was made they totally wacked out my cable box and I had to get a replacement.

Ever since the changeover quality of signal and reliability have definitely suffered.

I even went over to 23rd Street yesterday to pick up yet another new converter but the problems persist.

What's interesting is that my other converter box (also:3250HD) in the bedroom does not suffer from these problems.

Both converters and RoadRunner feed from the same rooftop drop.

Also, a recent service call confirmed that wiring and all other equipment was fine.

Now my RoadRunner service is also experiencing frequent downtime.

Service call has been scheduled.

Has anyone else had a similar problem lately...?

JMillion

02-20-10, 05:11 AM

reading on here so glad i didnt change my SA8300HDC to any the Samsung boxes

Berk32

02-20-10, 09:15 AM

reading on here so glad i didnt change my SA8300HDC to any the Samsung boxes

why?

any problems the Samsung box might have the HDC could have too - same software.

ANGEL 35

02-20-10, 12:04 PM

swap the placement of the good box with the "bad" box. if you have 3 outlets (roadrunner,bedroom,living room) and 1 out of 3 are bad then the problem is isolated to somewhere in your home.

i guarantee the "bad" box will work fine in your bedroom.

I been having lots of reboots with my 3090 box. It seems to have stoped for now:confused:Did you have any problems with reboots??I hope it stop for good.:( Any one having problems with reboots??? Thank you

John Mason

02-20-10, 01:53 PM

Unusually bad for a week now, with frequent video and/or audio glitches, making it hard to follow programs even though the dropouts last only seconds. SD Discovery (66) doesn't have the glitches. Looks like Science HD (775), which shares the QAM frequency with a Game HD channel, doesn't have the glitches. (Midtown east with a 8300HD and Navigator Mystro.) A few cold reboots during the week didn't help. Haven't noticed glitches this bad on other channels. -- John

andgarden

02-20-10, 06:20 PM

Planet Green HD was glitchy this morning for no apparent reason. A number of the other cable nets have been freezing periodically.

Does TW have anyone who actually monitors the live feeds on consumer equipment?

net_synapse

02-20-10, 06:39 PM

Any one having problems with reboots???

I was experiencing random reboots also but they have not occurred for a few weeks now...

ILW

02-20-10, 08:48 PM

HRAMOS1965

02-20-10, 10:59 PM

Whats happening some of the channel glitching, freezing like Discovery , MGM , HBO this is happening all over what is Time Warner doing

Agent_C

02-21-10, 08:16 AM

Riverside_Guy

02-21-10, 10:02 AM

Signed up for the Triple-Play and my transition date is this coming Thursday. The only thing I’m not clear on is how porting actually occurs.

At some point will my Verizon line just go dead and I then plug my phone into the new cable modem?

A_C :confused:

Ahyup, that's pretty much how it goes. I had figured out exactly how/where to tap in, so the installer jacked & called in and bingo, I had dial tone. I recall they wanted a 2 week period from when I agreed to the triple play until it was installed... I had at the time figured out it doesn't HAVE to take that long, thjat it actually can be done almost in real time.

Riverside_Guy

02-21-10, 10:07 AM

Whats happening some of the channel glitching, freezing like Discovery , MGM , HBO this is happening all over what is Time Warner doing

This nonsense started a few years ago, but back then it was only on a few channels (most notably, Fox 705). The past 12 months it expanded to a LOT more channels (very noticeable on the premiums which NEVER, EVER had such glitches).

It's almost like TWC knows Verizon has halted all expansion beyond what they had on 7/1/09, so they can "afford" to be as sloppy as they want as most of us have NO choices.

MrRetro

02-21-10, 07:39 PM

I've been having lots of problems lately with Discovery HD, Science Channel HD and Spike HD. It's almost to the point of unwatchable with the frequency of dropouts and picture freezes, I could not enjoy the Deadliest Catch marathon yesterday! :mad: Queens with HD8300.

Digiti

02-21-10, 07:51 PM

CoolKidd

02-21-10, 08:51 PM

The same here in Kew Gardens all day yesterday..very bad on all stations with SA8300HD. Today is better.

Same here (Jamaica).... I did 2 hard reboots and it seems fine....

net_synapse

02-22-10, 12:09 AM

Whats happening some of the channel glitching, freezing like Discovery , MGM , HBO this is happening all over what is Time Warner doing

I have been having the same issues for the last week.

Different channels each day would drop audio, then experience severe macro blocking, and would finally freeze the system and only a reboot
would get me running again for another short period of time.

What's interesting is that I have had rock solid performance on all stations for the past two days now and some new problems have now started.

A large portion of my channels have now disappeared
(All Premium On Demand Channels, Fox HD, Showtime HD, etc..) and the screen reads: "To receive this channel call customer care 718-358-0900".

Also, my RoadRunner service is so erratic it is pretty much worthless at this point.

Service Call scheduled for Tuesday Morning, hope they get this under control STAT...:mad:

scott_bernstein

02-22-10, 11:52 AM

In addition to Discovery, I've also just started getting glitches on HBO (651), which never had problems before.

I saw bad glitching on HBO all weekend. :(

scott_bernstein

02-22-10, 11:53 AM

I have been having the same issues for the last week.

Different channels each day would drop audio, then experience severe macro blocking, and would finally freeze the system and only a reboot
would get me running again for another short period of time.

What's interesting is that I have had rock solid performance on all stations for the past two days now and some new problems have now started.

A large portion of my channels have now disappeared
(All Premium On Demand Channels, Fox HD, Showtime HD, etc..) and the screen reads: "To receive this channel call customer care 718-358-0900".

Also, my RoadRunner service is so erratic it is pretty much worthless at this point.

Service Call scheduled for Tuesday Morning, hope they get this under control STAT...:mad:
This is clearly a signal problem....Hopefully the service people can resolve this for you

Chris NYC

02-22-10, 09:06 PM

jcalabria

02-22-10, 11:09 PM

Damnit. Third week in a row 24 did not record. Same story:

"Not recorded because the channel was not available (2)."

I am sitting on the channel, paused. Nothing else is recording or is scheduled to record until tomorrow. Has anyone else gotten this and how can you fix it?

3090 320GB.

This WAS a well documented and widespread issue for TWC-Charlotte. Charlotte and NYC seem to be the only divisions with the issue.

The real fix is the latest software upgrades (ODN 3.2.0_15 + Samsung v4.3.5) that we recently got here in Charlotte. Mine's been working fine for a month now since the updates.

The workaround fix is to periodically (every 2-3 days) reboot the box... it should work fine for a few days after each reboot. Don't give up your 320GB box... hopefully the reboots will keep you going until NYC gets the updates.

Douglasy

02-23-10, 09:03 AM

I'm getting a new HDTV delivered today. Are any HD channels less compressed than others to allow a good look at the picture quality? Thanks in advance!

Douglasy

02-23-10, 09:04 AM

This WAS a well documented and widespread issue for TWC-Charlotte. Charlotte and NYC seem to be the only divisions with the issue.

The real fix is the latest software upgrades (ODN 3.2.0_15 + Samsung v4.3.5) that we recently got here in Charlotte. Mine's been working fine for a month now since the updates.

The workaround fix is to periodically (every 2-3 days) reboot the box... it should work fine for a few days after each reboot. Don't give up your 320GB box... hopefully the reboots will keep you going until NYC gets the updates.

I get this problem every now and then, but mostly on Mondays. Likely just coincidence.

JeffMoney

02-23-10, 12:12 PM

jcalabria

02-23-10, 12:46 PM

I get this problem every now and then, but mostly on Mondays. Likely just coincidence.

In Charlotte the problem affected FOXHD - and, to a lesser extent, CBSHD - almost exclusively. For me, that meant that Monday (House, 24, Big Bang Theory, CSI: Miami) and Thursday (Bones) were typically the nights it would happen.

I missed a large number of House, 24 and Bones episodes last year before we learned that a freshly rebooted box would work fine for a few days. With preventative reboots on Monday and Thursday mornings, I actually hadn't missed any episodes this season at all, and I haven't rebooted at all since the update about a month ago and still haven't missed any recordings at all.

The sad part is that this issue surfaced almost immediately here with the very first 3090 rollouts last April... but it took at least 9 months and three ODN and two Samsung software updates to finally fix it. The sadder part is that even though the latest versions have been playing relatively well here, they have been a disaster in San Diego for some reason. In particular, there were major issues with 4250HDC boxes in San Diego (but not here).

Berk32

02-23-10, 12:54 PM

Why Wont TWC Correct this problem , I have 2 Hd tvs and one non-hd so when ever i order a PPV event for all of my tvs i get a double billed, so i check online to see and call then to take one off, i keep telling them to fix the bug in there system there software thinks its 2 diiffernt prgrams since HD is on channel 350 and 301 is for non hd, its unreal that i have do this over and over eveytime..

Well its not a mistake.

The HD feed and non-HD feed are 2 separate broadcasts - more often than not they have separate prices. Ordering one doesn't entitle you to the other.

Douglasy

02-23-10, 01:57 PM

In Charlotte the problem affected FOXHD - and, to a lesser extent, CBSHD - almost exclusively. For me, that meant that Monday (House, 24, Big Bang Theory, CSI: Miami) and Thursday (Bones) were typically the nights it would happen.

I missed a large number of House, 24 and Bones episodes last year before we learned that a freshly rebooted box would work fine for a few days. With preventative reboots on Monday and Thursday mornings, I actually hadn't missed any episodes this season at all, and I haven't rebooted at all since the update about a month ago and still haven't missed any recordings at all.

The sad part is that this issue surfaced almost immediately here with the very first 3090 rollouts last April... but it took at least 9 months and three ODN and two Samsung software updates to finally fix it. The sadder part is that even though the latest versions have been playing relatively well here, they have been a disaster in San Diego for some reason. In particular, there were major issues with 4250HDC boxes in San Diego (but not here).

That's the one-- the recordings I had trouble with were on CBS/CBSHD, and on Fox. I was wondering if it was a broadcast flag or something like that.

Interestingly, I had another recording bug last night, where the box taped "mythbusters" even though mythbusters wasn't on-- not in the guide, nor in the info of the recorded program. It caught one hour of a multi-hour king tut special. Very odd.

Chris NYC

02-23-10, 02:55 PM

This WAS a well documented and widespread issue for TWC-Charlotte. Charlotte and NYC seem to be the only divisions with the issue.

The real fix is the latest software upgrades (ODN 3.2.0_15 + Samsung v4.3.5) that we recently got here in Charlotte. Mine's been working fine for a month now since the updates.

The workaround fix is to periodically (every 2-3 days) reboot the box... it should work fine for a few days after each reboot. Don't give up your 320GB box... hopefully the reboots will keep you going until NYC gets the updates.

Wow thanks for the info. Can't wait for the update. Until then I would bounce the box daily.

net_synapse

02-23-10, 03:20 PM

I have been having the same issues for the last week.

Different channels each day would drop audio, then experience severe macro blocking, and would finally freeze the system and only a reboot
would get me running again for another short period of time.

What's interesting is that I have had rock solid performance on all stations for the past two days now and some new problems have now started.

A large portion of my channels have now disappeared
(All Premium On Demand Channels, Fox HD, Showtime HD, etc..) and the screen reads: "To receive this channel call customer care 718-358-0900".

Also, my RoadRunner service is so erratic it is pretty much worthless at this point.

Service Call scheduled for Tuesday Morning, hope they get this under control STAT...:mad:

Tech arrived on schedule and was able to diagnose and fix the problems quickly (He replaced / reconfigured splitters).

PS: To all those experiencing glitches this past weekend he claimed that was the result of upgrades being performed for SDV deployment, no ETA on when it will go live....

JeffMoney

02-23-10, 05:26 PM

Well its not a mistake.

The HD feed and non-HD feed are 2 separate broadcasts - more often than not they have separate prices. Ordering one doesn't entitle you to the other.

The price is the same , and like i said i have 3 tv's and i have the right to have it on all tv's..

Berk32

02-23-10, 05:28 PM

The price is the same , and like i said i have 3 tv's and i have the right to have it on all tv's..

the price is most definitely NOT the same.... and they have different schedules...

JeffMoney

02-23-10, 05:30 PM

the price is most definitely NOT the same.... and they have different schedules...

the price is the same i checked it when i did it hd 350 44.99 and when i did it on 301 same
price 44.99 so your wrong ...

the WWE PPV Event is always the same for both.. maybe in your area its different..

Berk32

02-23-10, 05:47 PM

the price is the same i checked it when i did it hd 350 44.99 and when i did it on 301 same
price 44.99 so your wrong ...

the WWE PPV Event is always the same for both.. maybe in your area its different..

we're in the same area....

and i never order PPV events - but i know that not too long ago there was a $10 difference.... but if that's gone now then so be it - but the system still treats the broadcast as 2 separate events (should they... probably not... but that's just the way it's set up, and since they have different schedules, being able to unlock both with one order isn't so simple)

Chris NYC

02-24-10, 07:49 AM

Rebooted the box yesterday but Lost failed to record last not with the same message in the recording log :mad:

Not giving up my 3090 so they better push that update soon.

nyctveng

02-24-10, 11:11 AM

The price is the same , and like i said i have 3 tv's and i have the right to have it on all tv's..

i agree with berk32. you yourself can fix this by getting HD boxes on all your TV's regardless if the TVs are HD or not then just order the HD event. I've worked for several cable companies and how PPV works is every movie or event on every PPV channel has a unique 3 or 4 digit event code for billing purposes. Say Boxing on Ch 100 is code 0001 for $50 and PPV provider is TVN, Boxing HD on Ch101 is code 0002 for $50 and PPV provider is Indemand. Same event, 2 different billing codes, 2 different content providers. Ordering 1 does not entitle you to the other. In a case like that PPV royalties can only go to one content provider.

This is different than say premium channels like HBO where you order SD and get HD. Those are 2 distinct services with same content but in the billing system, the channels can be put in the same service package.

Satch Man

02-24-10, 01:58 PM

Well its not a mistake.

The HD feed and non-HD feed are 2 separate broadcasts - more often than not they have separate prices. Ordering one doesn't entitle you to the other.

That's correct,

If you order a PPV on THE SAME CHANNEL per box in your home, you are automatically billed just once. (All boxes should recognize the order if the channel is the same.) But if you order an HD PPV and an SD PPV their computer has to recognize it on two separate channels. (In this case, two seperate broadcasts.)

To prevent this, you must be sure to order only one time, but for the same channel. If you order the HD feed of a PPV AND the SD feed of a PPV, you will be double-billed.

Jack

Satch Man

02-24-10, 02:01 PM

You yourself can fix this by getting HD boxes on all your TV's regardless if the TVs are HD or not then just order the HD event.

Great tip!

Jack

jcdagget

02-24-10, 03:45 PM

I've read about the issues people have been recently having with TWC. This past week my DVR hasn't been recording well -- glitches, stutters and even skipped recordings. I have been trying to troubleshoot whether it's the external eSATA hard drive I have attached or Time Warner's signal. I've decided to test it be shutting down the external drive for a little while.

I'll poll AVS readers of this forum: Verizon FIOS has just been installed in my building. Currently I have TW's triple play. Should I ditch TW and switch over? Is this a no-brainer? My one and only concern is that the FIOS box won't support an external HD (at least yet). But will the quality of the HD picture and internet speed more than make up for that loss?

net_synapse

02-24-10, 09:16 PM

Is anyone else having problems with Cinemax HD (658) in Southern Manhattan?

I am just getting a black screen (no sound or video).

Please advise.

coreynyc

02-24-10, 10:33 PM

MSG-HD (727) has been out tonight as well. I'm in Forest Hills

net_synapse

02-25-10, 12:22 AM

MSG-HD (727) has been out tonight as well. I'm in Forest Hills

A reboot finally solved my problem.

I suggest you try the same...

Riverside_Guy

02-25-10, 10:02 AM

Verizon FIOS has just been installed in my building. Currently I have TW's triple play. Should I ditch TW and switch over? Is this a no-brainer? My one and only concern is that the FIOS box won't support an external HD (at least yet). But will the quality of the HD picture and internet speed more than make up for that loss?

Both TiVO and Moxi work with FiOS, so you have choices.

What neighborhood? Far as I can tell, they haven't run lines into any new areas beyond what already had been cabled at the time of the franchise agreement... and in those neighborhoods they said were wired, it was only one or two huge complexes... everyone else is still waiting.

ANGEL 35

02-25-10, 10:32 AM

Is anyone else having problems with Cinemax HD (658) in Southern Manhattan?

I am just getting a black screen (no sound or video).

Please advise.

Every thing working :)

jcdagget

02-25-10, 12:56 PM

Both TiVO and Moxi work with FiOS, so you have choices.

What neighborhood? Far as I can tell, they haven't run lines into any new areas beyond what already had been cabled at the time of the franchise agreement... and in those neighborhoods they said were wired, it was only one or two huge complexes... everyone else is still waiting.

Lincoln Center. The Verizon folks have been running demos in our lobby. A friend who lives up in the 80s is hopeful there are working their way up to him (and beyond).

Are you suggesting that I not utilize Verizon's set top box and get a Moxi or Tivo instead -- or would I need both?

Riverside_Guy

02-26-10, 09:14 AM

Lincoln Center. The Verizon folks have been running demos in our lobby. A friend who lives up in the 80s is hopeful there are working their way up to him (and beyond).

Are you suggesting that I not utilize Verizon's set top box and get a Moxi or Tivo instead -- or would I need both?

Ah-ha, I had read a LONG while ago there had been activity (street openings to run cable... err fiber) around there. There was some up in Morningside, but AFAIK, no buildings were wired. I know there's a big Verizon switching station by Columbia, so logic said they would run trunks down WEA, which should be VERY fertile ground for Verizon. They were supposed to be near me last August, then everything ground to a halt. Meanwhile we are bombarded by zillions of dollars in ads... for a service almost nobody can actually get.

Nevertheless, I AM happy that you can actually switch!

As for third party DVRs, not both, but those 2 seem to be pretty much the ONLY option compared to the supplied DVR. Both have dedicated threads so you can read up on the differences (main one, TiVO charges a regular monthly fee, Moxi does not). Both offer vastly expanded space for recordings, the Verizon one is very limited and I haven't read much about it being able to use more drive space.

carl2680

02-26-10, 04:08 PM

Ah-ha, I had read a LONG while ago there had been activity (street openings to run cable... err fiber) around there. There was some up in Morningside, but AFAIK, no buildings were wired. I know there's a big Verizon switching station by Columbia, so logic said they would run trunks down WEA, which should be VERY fertile ground for Verizon. They were supposed to be near me last August, then everything ground to a halt. Meanwhile we are bombarded by zillions of dollars in ads... for a service almost nobody can actually get.

Nevertheless, I AM happy that you can actually switch!

As for third party DVRs, not both, but those 2 seem to be pretty much the ONLY option compared to the supplied DVR. Both have dedicated threads so you can read up on the differences (main one, TiVO charges a regular monthly fee, Moxi does not). Both offer vastly expanded space for recordings, the Verizon one is very limited and I haven't read much about it being able to use more drive space.

They already wired the Co Ops of Morningside Gardens on 123TH broadway and LaSalle (last Month), tenants can order FIOS.

godfreyb

02-27-10, 08:43 AM

Riverside_Guy

02-27-10, 09:14 AM

They already wired the Co Ops of Morningside Gardens on 123TH broadway and LaSalle (last Month), tenants can order FIOS.

Ah, first time I heard that. Wonder how many units... it seems they go for 300+ units and leave everyone else gasping for air.

Still they are there and also in Lincoln Center area, wonder when they will do a run down WEA? I don't get it because that corridor would seem IDEAL for them signing up subs... it was supposed to have been done last summer.

LL3HD

02-27-10, 10:47 AM

I'll poll AVS readers of this forum: Verizon FIOS has just been installed in my building. Currently I have TW's triple play. Should I ditch TW and switch over? Is this a no-brainer? My one and only concern is that the FIOS box won't support an external HD (at least yet). But will the quality of the HD picture and internet speed more than make up for that loss?

No brainer… do the math... FIOS is cheaper for their “triple play” just be sure to max out on whatever their current promotions are.

Should you decide to be a masochist, and stay with the dark side, TW, then definitely workout a discount. And by all means, do it without a 2-year lock in contract, to give you an escape route, since options are available to you.

Check out the local FIOS NY thread, you will not see any posts regarding problems, as seen here on a daily basis. FIOS has superior picture, audio and internet.

My only complaint with them is their lack of picture in picture. However, once TW got rid of Passport, their PIP wasn’t the same, it was useless anyway, so it’s not a real loss.

As Riverside Guy said, you can use Moxi or Tivo if you prefer but I’m enjoying their multi room DVR box. If Tivo comes out with a new product in a few months, as rumored, I’ll look into it but I’m very happy right now.

Ted Todorov

02-27-10, 01:35 PM

I'm on 57th and 11th Ave and my node qualifies for service. I have an installation set up for next Saturday. I'm curious to see what it's like. I'm not really interested in the download speed but I do want the higher upload. We'll see if it performs up to expectation or is worth the extra 50 bucks.

I don't think it's so much Manhattan South favored over North; I think if we did an overlay of the areas where Verizon Fios is available and where this has been introduced, we'd discover a shocking - shocking! - amount of overlap. My 4-year-old building doesn't yet have Fios available but my management says the building is fully wired for it; Verizon just has to flip the switch. My area does have Fios; a new condo building two block north of me on 59th and 11th has it.
How can you tell where FIOS is available -- all I have found is forms on verizon.com where you enter you phone number (I'm on the UWS -- the West 70s) and it comes back with "We're sorry. FIOS is not available in your area." No indication whatsoever on when it will appear (other than the by 2014 promise that Verizon made to the city). Five years is a long time to wait. (My building a 1897 sort-of brownstone rental is guaranteed NOT wired for fiber.)

While it would appear I could get 50/5 Docsis 3.0 now. Any reason I shouldn't? How does it interact with clear QAM based DVRs?

carl2680

02-27-10, 03:32 PM

Ah, first time I heard that. Wonder how many units... it seems they go for 300+ units and leave everyone else gasping for air.

Still they are there and also in Lincoln Center area, wonder when they will do a run down WEA? I don't get it because that corridor would seem IDEAL for them signing up subs... it was supposed to have been done last summer.

There are over 1200 units in those co- ops. There are many large buildings in these blocks, but most of them are public housing building which have over 1900 units. Of course Verizon will not wire those public housing units until every private building is done( my personal opinion).

They are not running down block by block or anything like that. IF you live in a a block with many large buildings, or co-ops then you will be wired with FIOS soon except (public housing projects).

margoba

02-27-10, 09:48 PM

Switch to FIOS. You won't regret it. I switched 2 months ago and cannot imagine going back to the dreadful Navigator, dropouts, sound glitches, etc. And what is more, if Verizon screw up, they give you monetary credit. As my wife might say 'they make me feel like a 'poissen' - person - guess you have to imagine the New York accent!

It would be a tough decision for me. Everything I've heard about FIOS is very good, but I really do enjoy the freedom of having a 1TB external drive on my TWC box. It's especially nice to be able to go on a two week vacation, and not worry about disk space.

I think I'd either stick with TWC or get FIOS plus a Tivo or a Moxi. Actually, knowing me and my laziness, I'd probably stick with TWC and keep monitoring FIOS waiting for them to get a better DVR.

-barry

LL3HD

02-27-10, 09:54 PM

I'd probably stick with TWC and keep monitoring FIOS waiting for them to get a better DVR.That is the current rumor. ;)

Gooddog

02-28-10, 12:26 AM

Agent_C

02-28-10, 08:19 AM

I want to recognize TWC-HVC performance over the last week here in Orange County. We were clocked with two heavy snowstorms that dumped a total of 4 feet of very wet and heavy snow with high winds. Everything here is overhead, electric, cable, phone. On Thursday night/Friday morning a record setting 90% of Central Hudson Electric customers were without power in Orange County, the other electric company in the county, Orange and Rockland had slightly less outages but they were widespread and many are still dark days later. Not once did II lose TV, Internet or Phone service from TWC. It was rock solid, no small feat when trees all over the county came down on overhead lines including cable lines and related cable equipment Wednesday, Thursday and Friday. We all complain about TWC and their network from time to time, but at least for me it was perfect and kept functioning problem free under a tremendous onslaught from mother nature.

Since you didn’t have a problem, it’s really not a measure of anything. All it means is that their infrastructure on the pole remained intact. That’s nice… But it’s no indication whatsoever of how TWC service would respond had it not.

OK, since we’re doing kudos... I just switched to TWC digital phone from Verizon and the audio quality is actually slightly improved. It seems the TWC signal has a higher S/N ratio. Just the opposite of what I was expecting frankly.

A_C

Riverside_Guy

02-28-10, 09:05 AM

How can you tell where FIOS is available -- all I have found is forms on verizon.com where you enter you phone number (I'm on the UWS -- the West 70s) and it comes back with "We're sorry. FIOS is not available in your area." No indication whatsoever on when it will appear (other than the by 2014 promise that Verizon made to the city). Five years is a long time to wait. (My building a 1897 sort-of brownstone rental is guaranteed NOT wired for fiber.)

While it would appear I could get 50/5 Docsis 3.0 now. Any reason I shouldn't? How does it interact with clear QAM based DVRs?

Cost be the big one. I think that service level costs ~100/mon, just for the IP access. As for FiOS, you're in a similar boat as I... waiting for Verizon to run trunk lines at least north and south along WEA/Columbus/Broadway. Oh, and the stated deadline is more like 2017... there were three years of delays built into the original application. The worse news is AFAIK they are ONLY wiring 300+ unit complexes, not much of anything smaller. I actually got that from Verizon, via my co-ops business relationship with them.

Gooddog

02-28-10, 01:53 PM

Since you didn’t have a problem, it’s really not a measure of anything. All it means is that their infrastructure on the pole remained intact. That’s nice… But it’s no indication whatsoever of how TWC service would respond had it not.

OK, since we’re doing kudos... I just switched to TWC digital phone from Verizon and the audio quality is actually slightly improved. It seems the TWC signal has a higher S/N ratio. Just the opposite of what I was expecting frankly.

A_C

Since you have not the slightest clue what actually happened up here, my comments stand.

As if on queue two hours after I wrote my post, most channels disappeared but IP and Phone worked. At 10:30am everything, including IP and phone went down across the valley, as of 1:15pm Phone, IP and some standard def channels are working.

eieio

02-28-10, 03:48 PM

Hi All:

I noticed an odd problem in the bedroom tv (a new Sony 46EX500) which is connected to a Samsung SMT-H3050:

previously, i rarely watched much more than CNN in my bedroom. now, with this new and far nicer tv, i just started to. i added some favorites to help me remember the channel numbers as i do not have the Logitech Harmony One that i have in my living room set up.

one channel is E-HD (i think 724). oddly, it was all black with no picture or sound signal at all! i then punched in channel 24 in my time warner remote and there WAS indeed a standard def E channel. punching in 724 did not result in any picture whatsoever. Is something wrong with either my signal stream or my Samsung HD cable box?

as i'm beginning to really enjoy having a nice tv in my bedroom (the 46EX500 is only a week old), i'm thinking about whether or not springing for another dvr. i already have a dvr in my living room so i thought it might be a bit much to have yet another one in my bedroom. then again, it would help me "get rid of" many advertisements!!

may i ask if there's something wrong with Time Warner's feed of E-HD or something wrong with my own set up or cable box?

Also: the "last" channel function does not work well at all. When i press "last" on the remote, it doesn't always go back to the last channel that i was on! it sort of goes to some channel but frequently, it is NOT the last channel that i was on! Is this yet another clue as to what is wrong?

Thanks in advance. These are somewhat sticky issues that i really don't know how to diagnose or troubleshoot.

ANGEL 35

02-28-10, 04:53 PM

eieio

02-28-10, 05:25 PM

I have the same problem. I have 3090 Samsung box. Can not get 724 E HD but i get 24 E SD.:confused: 724 is a black screen with no sound

ANGEL: is 724 the ONLY channel that's all blank for you?

i wonder if it's the ONLY channel that's a problem, or there are others as well.

could it be an equipment problem, i.e. like my HDMI cable is somewhat defective? or, is it a Time Warner transmission problem?

LisaM

02-28-10, 05:59 PM

Is anyone else getting massive audio dropouts during the Olympic hockey game?

Riverside_Guy

03-01-10, 09:01 AM

Is anyone else getting massive audio dropouts during the Olympic hockey game?

Didn't notice any... might be an idea to put your box, software and neighborhood in your sig.

eieio

03-01-10, 09:55 AM

I have the same problem. I have 3090 Samsung box. Can not get 724 E HD but i get 24 E SD.:confused: 724 is a black screen with no sound

Is the black screen with no sound on channel 724 (E - HD) an infrequent occurrence? It seems like there aren't that many folks with this issue.

Thx in advance.

ANGEL 35

03-01-10, 10:44 AM

ANGEL: is 724 the ONLY channel that's all blank for you?

i wonder if it's the ONLY channel that's a problem, or there are others as well.

could it be an equipment problem, i.e. like my HDMI cable is somewhat defective? or, is it a Time Warner transmission problem?

Yes it was, it is now back on 724 E-HD:) All HD seems to be working

LL3HD

03-01-10, 12:44 PM

I think I'd either stick with TWC or get FIOS plus a Tivo or a Moxi.
-barry:eek::cool:Moxi just came out with a new three tuner multi room DVR
http://moxi.com/us/home.html

Riverside_Guy

03-02-10, 09:16 AM

:eek::cool:Moxi just came out with a new three tuner multi room DVR
http://moxi.com/us/home.html

Actually, they unbundled the 3 tuner + mate so you could get the 3 tuner model without having to take the Moxi Mate.

I could be wrong, but I think the kind of "tuning adapter" we would get from TWC restricts access to only 2 tuners. Not all that sure about FiOS/Cablevision/RCN.

LL3HD

03-02-10, 09:53 AM

...I think the kind of "tuning adapter" we would get from TWC restricts access to only 2 tuners..That’s a good point. I’d hate to dump all that cash on a new toy to find that it doesn’t perform as advertised. By the way, there’s also all sorts of chatter on the Tivo threads regarding new announcements and great deals on old inventories. If you’re thinking about either of these devices, keep an eye open. Things are happening.

Riverside_Guy

03-02-10, 09:56 AM

That’s a good point. I’d hate to dump all that cash on a new toy to find that it doesn’t perform as advertised. By the way, there’s also all sorts of chatter on the Tivo threads regarding new announcements and great deals on old inventories. If you’re thinking about either of these devices, keep an eye open. Things are happening.

I see some info leaking out... and it's 100% under whelming. Looks like the ONLY new thing is a 320G drive in the 300 buck unit.

lee7n

03-02-10, 10:51 AM

I have the same problem. I have 3090 Samsung box. Can not get 724 E HD but i get 24 E SD.:confused: 724 is a black screen with no sound

Are you really missing in out on anything? E is just miserable

Satch Man

03-04-10, 11:46 PM

Can some onetell me what i can do about this? I have a Samsung 3090 box When i change channels the box reboots. It does not do it all the time. It does 3 or 4 time a day some times more if you can help. Can some one tell me why it happens??? Thank you :confused:

Excessive rebooting is often caused by a signal strength problem with the lines outside the home and often NOT the box. Our box used to reboot like 5 times a week, we got our lines replaced and now maybe it reboots once a month.

I would call and say, "I'd like to speak to a supervisor for a problem that has not been resolved." This gets you past the known-nothing CSR dolts who answer the phone. Than, when you get a higher level person, request that they have an In-House Tech and NOT an independent contractor to come out and check your line and signal strength and to replace the line if needed.

In the meantime, you can unplug the box for about 15 minutes and than plug it back in to get the bad data out. But this may only be a temporary fix. Get your signal and line checked and changed if needed first. If that is low, or there is interference on the line, a new box won't do ANYTHING until that is fixed! The new Navigator guide boxes are very sensitive to line strength imput.

Jack

jcalabria

03-05-10, 12:23 AM

Can some onetell me what i can do about this? I have a Samsung 3090 box When i change channels the box reboots. It does not do it all the time. It does 3 or 4 time a day some times more if you can help. Can some one tell me why it happens??? Thank you :confused:

I've had a 3090 for 11 months now, with at least four ODN versions and three Samsung firmware versions, and not once has it ever spontaneously rebooted (other than TW initiated software downloads/upgrades). Before the 3090 I had an 8300HDC which DID reboot spontaneously.

I don't think your issue is one of the inherent 3090 bugs/annoyances... I'd guess you either have a problem box or, as Satch Man suggested, you have some sort of external issue.

One additional suggestion on the "external" side... I have seen some strange interactions with downstream HDMI equipment (my 3090 refuses to boot with HDMI connected to a powered up Onkyo 876... turn the AVR off or disconnect the HDMI cable and it boots fine). If you are connected via HDMI, your channel change reboot issue possibly could be due to handshaking problems caused by by resolution changes between channels. Either try component connections or at least lock the 3090 at a single output resolution and see if it makes any difference. Might be worth a try before you abandon the box.

Chris NYC

03-05-10, 07:22 AM

disafan

03-05-10, 05:41 PM

New as of March 5th....

Effective immediately The Gospel Music Channel on ch. 152 was renamed gmc by the provider.

On or about March 29, 2010 Virtual Video Store: Classic on ch. 1002 will change its name to Movies on Demand Hits.

On or about April 5, 2010 we will launch Fox Soccer Plus on ch. 460 and Fox Soccer Plus HD on ch. 470. Both services will be part of our sports tier.

Also, the previously announced move of WNYE from ch. 10 to ch. 25, for customers with cable ready TV’s and TV’s directly connected to cable (“direct hookups”) in Brooklyn and Queens including Jamaica, will now occur on April 5, 2010.

Also on this date, in Brooklyn and Queens including Jamaica, for customers with cable ready TV’s and TV’s directly connected to cable (“direct hookups”) we will move NY1 from ch. 3 to ch. 10.

On or about April 15, 2010 we will launch Multimedios on ch. 898 as part of our El Paquetazo and DTV en Español offerings. We will also move InDemand PPV from ch. 301 and 302 to ch. 345 and 346, respectively.

Also on that date for customers with cable ready TV’s and TV’s directly connected to cable (“direct hookups”) we will make the following changes: In Brooklyn and Queens, including Jamaica, we will move BCAT/QPTV 34 from ch. 2 to ch. 34, BCAT/QPTV 35 will move from 4 to 35, BCAT/QPTV 56 will move from 9 to 56, BCAT/QPTV 57 will move from 19 to 57, WCBS will move from 12 to 2, WNBC will move from 14 to 4 and WWOR will move from 20 to 9. In Woodside, Elmhurst and Maspeth we will move BCAT/QPTV 34 from ch. 58 to ch. 34, BCAT/QPTV 35 will move from 59 to 35, BCAT/QPTV 56 will move from 61 to 56, BCAT/QPTV 57 will move from 60 to 57 and QVC will move from 65 to 60.

I guess there is nothing left to give us that they have the rights to for the foreseeable future. I think it might be slow till the summer.

scott_bernstein

03-05-10, 06:01 PM

New as of March 5th....

I guess there is nothing left to give us that they have the rights to for the foreseeable future. I think it might be slow till the summer.

Not true. There are a number of Viacom channels that other areas have gotten that we still haven't -- VH1, CMT, and one or 2 others I think. Nothing that I care a whole lot about, but....

ANGEL 35

03-05-10, 07:19 PM

My 3090 just tried to do a software update on boot (I am on 2.4.9.3). It says it failed to download the image then continues booting. All started because all channels are black now. Getting really frustrated with TWC at this point.

i now have a new # 2.4.9.4 I dont know if this has any thing to do with no more reboots for about a week now.I hope so we will see,:)

Berk32

03-05-10, 07:34 PM

Douglasy

03-06-10, 02:25 PM

I'm on 2.4.9.4 too. Other than an odd bug where on recorded shows the picture will freeze while the audio keeps going, I really haven't noticed much of a difference.

adrman

03-06-10, 02:42 PM

I'm on 2.4.9.4 too. Other than an odd bug where on recorded shows the picture will freeze while the audio keeps going, I really haven't noticed much of a difference.

Me as well. There are some problems though. If you try fast forwarding any currently recording program and then hit play the program plays from the beginning again. I've also experienced the above mentioned freeze that locks up the system. The only way to clear it is a hard reboot. Oh yeah, the ff rw seems worse than before. :rolleyes::rolleyes: Samsung 3090 here.

Satch Man

03-06-10, 03:20 PM

Although I have been a time warner cable customer for over 30 years in the same UWS building, I've never been a fan of their customer service let alone the 8300HDC DVR I've been saddled with for six months.

They came out for the third time today to address the box's complete inability to view let alone record any of the major network channels in HD, mainly 704, 702, and 707.

I showed the tech both recordings and live tv to illustrate and much to my surprise he didn't take any reading on the jacks at all. He said he was going to replace the box. I asked him if the box would be a refurb and he said no.

So he plugs in the new box and as it boots I see Aptiva Passport and my heart stops. I said, "Are you really giving me an 8300HD box?" He told me that when he went to pick up his equipment today there was exactly one HD box on the shelf. He told his supervisor that he would bring it back if he didn't find a customer who deserved it because they were so rare.

So I asked him why he gave it to me? He said the last customer was so upset and abusive he just went out to the truck and plugged in another HDC box. Which is exactly what I thought would happen to me. He told me I had been very nice to him from when he first came in and he was glad to be able give it to me.

Fairy tales can come true, it can happen to you, if you're young at heart.

I am *so* happy.

Ron

Great story!

While you still will unfortunately probably be "Gatored" at some point, at least you will have E-SATA support as an option, which works well on the MDN 8300's.

I often wondered what they do with those SA-non-C boxes? What is so shocking is that it is "NEW!"

Jack

lee7n

03-06-10, 07:28 PM

Great story!

While you still will unfortunately probably be "Gatored" at some point, at least you will have E-SATA support as an option, which works well on the MDN 8300's.

I often wondered what they do with those SA-non-C boxes? What is so shocking is that it is "NEW!"

Jack

Probably sooner then later it will pick up the update, I would not run out an buy an e-sata drive, have had an HDC for years now and no problems even the damned dropouts seemed to have stopped now but that may have more to do with the TWC truck I have seen parked in front of the building a lot recently

gtsgts

03-06-10, 10:45 PM

I just got a Samsung SMT H3050 for another room in my house. I have it connected to my LCD via hdmi cable. To get sound I have to first put the input on a random input, and then put the input on the one using the cable box to get sound. I hope I explained that right. Does anyone have a solution to this? Is there something I have to do with the settings? Any help would be greatly appreciated.

Berk32

03-07-10, 03:11 PM

Good thing we don't have Cablevision, right?

Chris NYC

03-07-10, 05:59 PM

2.4.9.4
Build Date 2/24/10 9:38:49

box rebooted 3 days 18 hours ago - seems thats when i got the update

(note that this is the samsung software... may fix some hardware problems like tuner failures)

I seem to be stuck on 2.4.9.3. It reboots but the upgrade image download fails and tells me to call customer service. I could have really used it because I was getting the "Channel not available" bug often. Tried a factory reset with HDD wipe from the diag menu too.

Guess I have to swap it out. Hope I don't lose the 3090 360GB.