New York, NY - TWC [Text View] - Page 92

coreynyc

03-09-10, 02:56 PM

Sounds like we'll have some more fun this summer.

http://www.nypost.com/p/news/business/abc_of_tv_battle_time_warner_cable_hoX2npSMMKhlkWD8ZNANBO

'ABC' of TV battle: Time Warner Cable
By PETER LAURIA
Last Updated: 9:41 AM, March 9, 2010
Posted: 1:55 AM, March 9, 2010
In the long run, Disney's feud with Cablevision over what the Long Island-based cable operator pays to carry ABC's signal may have less to do with Cablevision than sending a message to Time Warner Cable.

With Disney's distribution deal with Time Warner Cable, the nation's second-largest cable operator with 13 million subscribers, set to expire at the end of August, much is at stake for both companies. Talks between the two sides are expected to begin in earnest shortly.

With 10 million more customers than Cablevision, getting Time Warner Cable to pay for Disney-owned ABC would be far more lucrative for the Mouse House, even at the same per-subscriber price Cablevision is paying to deliver the signal to its 3 million customers.

Industry observers said they knew that Disney wouldn't get the monthly $1 per subscriber it was asking from Cablevision, but said the spat between the two companies was more about setting a baseline from which to begin talks with Time Warner Cable and, eventually, Comcast. Cablevision is believed to be paying about half of what Disney initially asked for.

The stakes are high for both companies. Besides being the No. 2 cable operator behind Comcast, Time Warner Cable owns systems in two of Disney's most important markets, New York and Los Angeles.

Several observers saw Disney's decision to let ABC go dark in the run-up to Sunday's Academy Awards ceremony as a not-so-subtle message to its larger rival that it would pursue the "nuclear" option if it needed to.

For its part, Time Warner Cable yesterday began girding its subscribers for battle.

"This current Cablevision versus ABC dispute is another example of what we have to deal with every day," Time Warner Cable said in an e-mail to New York-area subscribers. "With your support we will fight programmers who request excessive price increases."

That message harks back to the tussle between Fox and Time Warner Cable at the end of last year. Fox (which, like The Post, is owned by News Corp.) also sought a monthly fee of $1 per subscriber. However, analysts and sources said both sides ultimately settled on a deal valued at about half of that.

http://www.businessweek.com/news/2010-03-08/disney-may-pull-abc-from-bigger-cable-rivals-next-analysts-say.html
Disney May Pull ABC From Bigger Cable Rivals Next (Update1)
March 08, 2010, 4:24 PM EST
By Kelly Riddell
March 8 (Bloomberg) -- Walt Disney Co., which blocked some viewers from the first 13 minutes of the Oscars last night amid a dispute with Cablevision Systems Corp., may be about to do it again with bigger cable operators, analysts said.

Disney didn’t restore the WABC-TV signal until after the Academy Awards show began airing at 8:30 p.m. New York time last night. Disney may repeat the maneuver if it can’t reach a deal with Time Warner Cable Inc. once their agreement ends in August, according to Wunderlich Securities LLC analyst Matthew Harrigan.

“Disney may have been using Cablevision as a test case for its negotiations with Time Warner Cable and Comcast, where much larger dollars are concerned,” said Harrigan, who is based in Denver. “The timing will be hard to replicate, though -- the Oscars is one of the most watched programs other than the Super Bowl.”

Time Warner Cable has already put its 13 million viewers on alert, noting in an e-mail to subscribers yesterday that they haven’t lost access to the signal “yet.” Larger rival Comcast Corp., whose contract for ABC isn’t up this year, also will face off with CBS Corp. at the end of 2010 as more broadcasters seek payment for channels that used to be free.

“As the broadcast networks are less able to get advertising revenue, they’re turning to the cable guys to make up for that shortfall,” said Todd Mitchell, an analyst with Kaufman Brothers LP in New York. “For the cable guys, these programming costs are vastly outstripping their subscription pricing, so we’re getting to the point of showdowns.”

Disney’s Terms
Disney, based in Burbank, California, returned ABC to more than 3 million Cablevision viewers in Connecticut, New York and New Jersey last night after the two companies forged a preliminary agreement. They haven’t disclosed the terms of the deal.

Disney was seeking about $1 a month from Cablevision for each subscriber getting the ABC signal, Barclays Capital analyst Anthony DiClemente said in a report this month. Time Warner Cable would pay more over all because it has more than four times as many subscribers as Cablevision.

Disney fell 3 cents to $33.19 at 4 p.m. in New York Stock Exchange composite trading. Cablevision, based in Bethpage, New York, dropped 28 cents to $24. Time Warner Cable rose 71 cents, or 1.5 percent, to $49.

Gaining higher fees from pay-television operators for the right to retransmit signals from its stations is a priority, Disney Chief Executive Officer Robert Iger said Feb. 9. The company also wants to share in retransmission fees collected by affiliate stations, he said.
Cablevision Caves?

The terms of the agreement with Disney are fair and in line with what Cablevision pays for other programs, spokesman Charles Schueler said today. Cablevision represents about 3 percent of ABC’s revenue, so that may have given it less leverage than Time Warner Cable or Comcast would have, according to Craig Moffett, an analyst with Sanford C. Bernstein in New York.

“Cablevision had to know they were going to have to cave to ABC,” Moffett said. “Who had the greater leverage was never in doubt -- it looks like Cablevision was just taking one for the team.”

The terms the companies will come to probably will be closer to 50 cents a subscriber per month, said Tom Eagan, an analyst with Collins Stewart LLC in New York.

Broadcasters have said stations deserve to be compensated for supplying TV’s most-watched shows, including “NCIS,” “Sunday Night Football” and “Desperate Housewives.” In the past, the networks traded those rights to gain distribution for new cable channels, like Walt Disney’s ESPN2, or higher fees for their existing cable networks. Cable operators have balked at the fees because people can typically watch these programs on TV Web sites such as Hulu.com.

Blackout Threats
New York-based Time Warner Cable already weathered blackout threats from News Corp.’s Fox in December. The two struck a deal the day after their contract expired, preventing viewers from losing access to sporting events such as the Sugar Bowl on New Year’s Day. The threats could become reality with Disney, said Chris Marangi, an analyst with Gabelli & Co. in Rye, New York.

“This battle is not going to go away,” Marangi said. “Pay-TV providers are looking at this and saying to themselves: ‘Why should I buy the cow, when I can get the milk for free?’”

Ronster515

03-09-10, 06:57 PM

I am in Glendale, Queens. Is anyone else missing AMC HD, WE HD and IFC HD ? Have been gone for about a week now. Did a reboot twice but with no luck. Are these on the same freq. ?

Berk32

03-09-10, 07:34 PM

I am in Glendale, Queens. Is anyone else missing AMC HD, WE HD and IFC HD ? Have been gone for about a week now. Did a reboot twice but with no luck. Are these on the same freq. ?

working here - and yes they are on the same freq (261Mhz in Manhattan)

coreynyc

03-09-10, 09:13 PM

I am in Glendale, Queens. Is anyone else missing AMC HD, WE HD and IFC HD ? Have been gone for about a week now. Did a reboot twice but with no luck. Are these on the same freq. ?

All are working over here in Forest Hills

Chris NYC

03-10-10, 06:40 PM

One my third 3090 but now have 2.4.9.4. Hopefully all my problems are over with this box.

kwitel

03-10-10, 11:14 PM

Riverside_Guy

03-11-10, 09:25 AM

-for some reason I think my HD is gone...if I pause a show for more than a couple of minutes and then hit play, i get sound but the screen is permanently frozen.

Im going to TWC tomorrow to exchange for a new box.

What options (if any) do I have or do i just get another 3090?

Thanks.

AFAIK, it's the Cisco 8300HDC or the 8300HD.

ASK them about the 8640... it seems they are using that Cisco box in several other markets, one of them being just upstate from us. Word has it those boxes come with 320G drives.

Also if you go in, see if they can easily come up with a 320G drive 3090... it seems they DO get such critters.

kwitel

03-11-10, 11:18 AM

AFAIK, it's the Cisco 8300HDC or the 8300HD.

ASK them about the 8640... it seems they are using that Cisco box in several other markets, one of them being just upstate from us. Word has it those boxes come with 320G drives.

Also if you go in, see if they can easily come up with a 320G drive 3090... it seems they DO get such critters.

So, the Ciscos ahve the same numbers as the old Scientific Atlantas?

I thought there were recording issues with the Sammy 320's?

Berk32

03-11-10, 01:20 PM

So, the Ciscos ahve the same numbers as the old Scientific Atlantas?

I thought there were recording issues with the Sammy 320's?

SA = Cisco.... Cisco owns them now. (but i've never heard the 8300hdc referred to as a Cisco box before)

And they may have resolved the Sammy recording problem with the latest update - it has only been about 10 days but i haven't had one problem (yet)

adrman

03-11-10, 03:18 PM

And they may have resolved the Sammy recording problem with the latest update - it has only been about 10 days but i haven't had one problem (yet)

With 2.4.9.4 my 3090 will intermittently freeze picture and play audio after a ff.

pdroth

03-11-10, 03:20 PM

With 2.4.9.4 my 3090 will intermittently freeze picture and play audio after a ff.

I have seen the same problem as well on my 3090 w/2.4.9.4

jcalabria

03-11-10, 03:30 PM

SA = Cisco.... Cisco owns them now. (but i've never heard the 8300hdc referred to as a Cisco box before)

And they may have resolved the Sammy recording problem with the latest update - it has only been about 10 days but i haven't had one problem (yet)

We got 4.3.5.0 on Charlotte's 3090s.... not sure what the difference is between that and 2.4.9.4, but neither of them is 2.4.9.3 or any of the other earlier versions I've had that consistently refused to record FOX or CBS for more than two days after a reboot. 4.3.5.0 was loaded almost 2 months ago (replacing 2.4.9.3) and it hasn't missed a recording yet! :)

Berk32

03-11-10, 03:49 PM

With 2.4.9.4 my 3090 will intermittently freeze picture and play audio after a ff.

haven't seen that happen once yet

OSUBuckly

03-11-10, 05:13 PM

With 2.4.9.4 my 3090 will intermittently freeze picture and play audio after a ff.
This has happened to me as well. Usually just switching over to Live TV and restarting the recording will fix it.

Also I had an issue last week where it wouldn't record some of my Season Pass shows because "the channel wasn't available". I don't know what that means, because the cable was up and running at the time. This happened with Modern Family and Late Night with Jimmy Fallon (two different channels, two different times).

Also for some reason, it loves to screw up Damages on FX. A couple of times it has started recording 20 minutes later or not even bothered recording it at all. Weird, right?

Berk32

03-11-10, 08:28 PM

Also I had an issue last week where it wouldn't record some of my Season Pass shows because "the channel wasn't available". I don't know what that means, because the cable was up and running at the time. This happened with Modern Family and Late Night with Jimmy Fallon (two different channels, two different times).

Also for some reason, it loves to screw up Damages on FX. A couple of times it has started recording 20 minutes later or not even bothered recording it at all. Weird, right?

That has happened to me as well (as well as many others) - tuner/recorder seems to just fail...

hasn't happened to me since the software update though.

lee7n

03-11-10, 10:59 PM

SA = Cisco.... Cisco owns them now. (but i've never heard the 8300hdc referred to as a Cisco box before)

And they may have resolved the Sammy recording problem with the latest update - it has only been about 10 days but i haven't had one problem (yet)

8300HDC one of the last boxes made before Cisco bought SA. This article is about the 8500 series

http://hd.engadget.com/2008/01/14/cisco-reveals-8500hdc-dvr-set-top-box-series/

Personally I would rather have this than the Sammy which sounds like it has more problems than any other box. Looks nice too.

http://www.cisco.com/en/US/prod/collateral/video/ps8611/ps8612/ps8613/7015626A.pdf

Riverside_Guy

03-12-10, 02:48 PM

This has happened to me as well. Usually just switching over to Live TV and restarting the recording will fix it.

Also I had an issue last week where it wouldn't record some of my Season Pass shows because "the channel wasn't available". I don't know what that means, because the cable was up and running at the time. This happened with Modern Family and Late Night with Jimmy Fallon (two different channels, two different times).

Also for some reason, it loves to screw up Damages on FX. A couple of times it has started recording 20 minutes later or not even bothered recording it at all. Weird, right?

Might want to update the sig... or tell us how the bejeezus you managed to keep Passport<g>!

My 8300HD is way, way old, but aside from some nasty issues when we got 'gatored (since largely resolved) it does seem to work a lot more solidly than for an awful lot of folks posting here!

Riverside_Guy

03-12-10, 02:49 PM

8300HDC one of the last boxes made before Cisco bought SA. This article is about the 8500 series

http://hd.engadget.com/2008/01/14/cisco-reveals-8500hdc-dvr-set-top-box-series/

Personally I would rather have this than the Sammy which sounds like it has more problems than any other box. Looks nice too.

http://www.cisco.com/en/US/prod/collateral/video/ps8611/ps8612/ps8613/7015626A.pdf

I'm seeing comments on Cisco 8640 DVRs... I think upstate has units...

Riverside_Guy

03-12-10, 02:58 PM

My telephone/IP Arris box has been pretty reliable since I got it a year ago fall. BBUT chinks in the armor are showing up. Last week, the box quit back to the power light with a blinking DS light. Did a power plug re-boot and it did get restarted. Did the same thing today... except the re-boot went nowhere... same power and blinking DS light. THIS time I checked the TV... whoa, no video, no sound.

Oddly enough it DID have the guide... with a full load of 6 days of data. Odd, from a number of instances I thought it was more dynamic than static. Left it running, did some chores. 20 minutes later, I hear audio... TV is back. Rebooted the modem, all was back and working. 10 minutes later, AGAIN I see the power and DS light blinking.

Now I'm wondering about getting phone service from them... the bottom line is I have NO way to call them (other than bugging some neighbor or hitting the pay phone on the corner in the rain!). Again, I start doing some other things. About 15 minutes later I pass by the computer room and see all the right lights doing their thing on the modem (did NOT do a power down/up this time).

Can't help but think I'm on some form of borrowed time. Anyone else seeing issues today between 2 and 3 PM? If you have, PLEASE include area, as y'all can see, I'm Man North UWS.

lee7n

03-12-10, 04:43 PM

Chris NYC

03-12-10, 09:33 PM

With 2.4.9.4 my 3090 will intermittently freeze picture and play audio after a ff.

Noticed it too. Nice paying $125/month to be a beta tester for Time Warner Navigator :rolleyes:

Satch Man

03-13-10, 06:29 AM

TWC Navigator Tips,

When Navigator was released in 2006-2007 we in Milwaukee Wisconsin along with Lincoln Nebraska were the first to get it. The guide at the time was such a putrid, steaming unreliable POS that half way into 2007, our TWC office canceled any more updates to it for a year to work out bugs.

We got Navigator in April of 2008 and I was so nervous about it, but it was fine. There are STILL things that need improvement. However, the difference in speed and reliability is like night and day.

You need a good box to run Navigator well. AT LEAST an SA 3000 series or higher. The newer the better. DVR subs should have AT LEAST an SA-8240 or better DVR. Or one of the new Samsung boxes.

Most Pioneer boxes, old SA boxes below 3000, old DVR SA-8000 model boxes SUCK running Navigator. This is often because of memory limitations in the older boxes. Get a new box, or at least have the models recommended above.

Next, make sure your wiring and signal strength are very good. When we had Navigator, we had an issue where it was rebooting several times a week. An in house tech, (and when you call for service, make sure you ask for an in-house tech) replaced our cable lines and now the box reboots maybe once a month. Navigator is more sensitive to line input and signal strength than the other guides. This is unfortunate.

There are still issues, but now, they relate to Navigator not being in compliance with 2010 IPG standards. Rumors of Keyword Search, Guide Filtering, and Remote DVR Management are coming in future updates. I think Navigator should get up to Passport after those features are added. They are supposed to be coming later this year, possibly beginning after the late spring early summer transition periods.

Jack

(Also copied to Cleveland Ohio and Albany New York Threads. The next areas getting TWC-Navigator.)

Riverside_Guy

03-13-10, 10:12 AM

I had an Arris box and it just died one day, the replacement was about half the size of that monster. I would just go to 23rd street and get a new one, they gave me a Motorola surfboard modem. Not sure if this is the same model but looks the same.

http://www.motorola.com/Consumers/US-EN/Consumer-Product-and-Services/Cable-Modems-and-Gateways/SURFboard-Cable-Modem-SB5101-US-EN

It would have to be a combo unit that has a telco jack for the phone service. Not sure IT is the issue, with TV service effected, the Arris unit plays no role...

lee7n

03-13-10, 02:33 PM

It would have to be a combo unit that has a telco jack for the phone service. Not sure IT is the issue, with TV service effected, the Arris unit plays no role...

I use it for phone as well. I got the motorola a while back so they may be giving out something else by now.

margoba

03-13-10, 07:10 PM

FIOS marches on, I guess. Many months ago, I signed up to be told when FIOS became available for me. Today, I got this email:

Thank you again for your inquiry about the availability of Verizon FiOS TV in your building.
We are excited for you to experience the advanced suite of services that 100% fiber optics can bring to your home.

We are currently attempting to secure access to your building in order to plan for the eventual installation of FiOS equipment at that location.
We currently estimate that FiOS will be available to you and your neighbors in the near future.

Verizon would like to know whether or not you’re still interested in becoming a FiOS TV customer.
Please confirm your interest for us within the next two (2) weeks.
Please hit “reply” to confirm your interest and return your answer to Verizon.

I am still interested in Verizon FiOS TV at XXXXXXXXXX MANHATTAN, NY 10011
___ Yes ___ No

If you’ve moved since making your FiOS TV inquiry,
please visit http://www22.verizon.com/residential/fiostv/ and enter your phone number or address to check availability in your current home.

Once again, thank you for your interest in Verizon FiOS, America’s most advanced fiber optic network.

I'm going to take a few days to make up my mind. I have some research to do. Frankly, I'm leaning towards staying with TWCNYC. I know I'm going to get blasted by this group, but I really like the 8300HD DVR, and I hear bad things about the FIOS DVR. I know others have had different results, but for me, it has been reliable, flexible, and it does almost everything I want. I would like more detailed descriptions, but that's really all of my want-list. Oops. I'd also like them to fix the clock display issue.

Most importantly, I have added an external to my 8300HD, and I'd _really_ miss that if I had to give it up.

And finally, a minor item pushing me towards TWCNY, I really like the NY1 channel.

-barry

adrman

03-13-10, 11:14 PM

Got the same email earlier this evening. I'm going to answer that I'm still interested. Verizon will still have to work out a deal with my coop board, so any installation will be a long way off. In the worst case scenario, I'll have something to leverage against TWC for a better rate.

margoba

03-13-10, 11:49 PM

LL3HD

03-14-10, 12:00 AM

I'm leaning towards staying with TWCNYC. If you weigh it all out and TW wins-- hey that’s great.

At least you now have options available. You also can try and work it to your advantage and get the price down a bit.

By the way, the FIOS DVR is not bad at all. I was told the same thing prior to switching but I like it much more than the Navigatored TW box. And remember, you can go with Tivo or Moxi and have tons of space available and enjoy their benefits.

Riverside_Guy

03-14-10, 10:30 AM

FIOS marches on, I guess. Many months ago, I signed up to be told when FIOS became available for me. Today, I got this email:

...

And finally, a minor item pushing me towards TWCNY, I really like the NY1 channel.

-barry

Congratulations, I'm jealous! From the rates I see advertised, it seems a lock you'll at least save money in the first year or two. For me, going from 10M/512k to 35/35 is way huge, I'd give up NY1 in a flash for that alone. You also might want to seriously consider Moxi/TiVO.

OTOH, no MSG HD on FiOS, but you get HDNet back.

Riverside_Guy

03-14-10, 10:34 AM

My natural cynicism makes me wonder if Verizon is testing the waters with this email. Maybe they will decide how aggressively to pursue the various buildings depending on how many are still interested.

-barry

From what we have seen, it's going to depend on what kind of building you live in... how many units is the question to answer. 500 or over and you stand a good chance, 100 of under, forget it for now. At least that does seem to be the current pattern in Manhattan.

Could you comfortably say what part of the village you live in?

ANGEL 35

03-14-10, 11:11 AM

Any one on the UWS having problems with RR internet???

margoba

03-14-10, 04:29 PM

From what we have seen, it's going to depend on what kind of building you live in... how many units is the question to answer. 500 or over and you stand a good chance, 100 of under, forget it for now. At least that does seem to be the current pattern in Manhattan.

Could you comfortably say what part of the village you live in?

I'm on 12th St, between 5th and 6th, and the building has just over 100 units.

-barry

margoba

03-14-10, 04:38 PM

Congratulations, I'm jealous! From the rates I see advertised, it seems a lock you'll at least save money in the first year or two. For me, going from 10M/512k to 35/35 is way huge, I'd give up NY1 in a flash for that alone. You also might want to seriously consider Moxi/TiVO.

OTOH, no MSG HD on FiOS, but you get HDNet back.

Internet speed is not a big factor for me. 10Mbs is plenty fast for what I do, and I don't care at all about upload speed, although I'm doing more online backups nowadays, so maybe I should start to care.

HDNet would be a big plus - I really enjoyed that channel when we had it. I'm not a big sports fan, so MSG doesn't move me one way or the other.

I'll look at the Moxi box more carefully. I'm the rare bird (weirdo?) who doesn't like the Tivo interface, so that solution is out. I find that cable company DVR's are designed like a cable box with added DVR capability; whereas TiVo boxes are designed kind of like VCR's with (MUCH) added cable box/search/DVR capability. This philosophical leaning doesn't lend itself to my way of thinking.

Hopefully this email is a sign that Verizon has started moving again on rolling out FIOS. Whichever system someone uses, it's got to improve things to have some competition.

-barry

andgarden

03-14-10, 06:51 PM

Has Comedy HD been down this afternoon for anyone else in S. Manhattan?

Riverside_Guy

03-15-10, 10:28 AM

I'm on 12th St, between 5th and 6th, and the building has just over 100 units.

-barry

Ah, first FiOS install I've read about in a building that small, good to know.

coreynyc

03-15-10, 04:30 PM

I moved into my current apartment 1 year ago this week so, I thought my $99 triple play was expiring.

I called TWC today to see what they could come up with to keep my monthly bill down. I was fully prepared to cancel my phone service, which I only had because the intro triple play rate was cheaper than just having TV & internet.

Much to my surprise, and without having to make any cancellation threats, they told me my triple play rate is to continue on until at least June (the last month the CSR could see in the system). She had said that lately people were automatically getting no raise at all to no more than a $20 raise on their bills (after first yr).

I'm not sure if this has to do with the economy or the threat of FIOS (even though FIOS is not here in Forest Hills, they have been wiring neighborhoods nearby) but, I am surprised and happy with TWC for once.

I guess the moral of the story is that those of you with high bills should call and see if you can get it reduced. Threat to cancel if you must but it appears TWC is in deal making mode.

Douglasy

03-16-10, 07:42 PM

This has happened to me as well. Usually just switching over to Live TV and restarting the recording will fix it.

Also I had an issue last week where it wouldn't record some of my Season Pass shows because "the channel wasn't available". I don't know what that means, because the cable was up and running at the time. This happened with Modern Family and Late Night with Jimmy Fallon (two different channels, two different times).

Also for some reason, it loves to screw up Damages on FX. A couple of times it has started recording 20 minutes later or not even bothered recording it at all. Weird, right?

I have similar issues. In addition to the "not availabile, it failed to record several programs after simply forgetting to realize there were episodes coming up. Looking in the series recording list, it was listing shows with episodes coming up as having 0 eps.

Manually going into the individual series recording options made the box notice, going from 0 scheduled to 1 or 3 scheduled depending on the show.

kwitel

03-17-10, 10:16 PM

MacAlert

03-17-10, 11:36 PM

Satch Man

03-17-10, 11:36 PM

Recently, whenever I pause a live or recorded show for more than 5 minutes and, then go back and hit play, I lose sound completely and I get a very erratic picture. The only to fix it is to "stop and save" and then "resume play".

Also, (like many of you above), my box has a complete mind of its own when it comes to recording. It doesnt matter if I have it record only "new episodes"; if it wants to reocrd the same episode 5 consecutive times, it will just do as it pleases.

As for problme number 1-is my hard drive shot?

Im using a Samsung 3090.

Thanks!

Option #1: Turn off the box and unplug for about 5 minutes, plug back in, allowing the system to reboot.

-----OR-----

Option #2: It could still be a wiring and signal strength problem. You should set up a service call, (SPECIFICALLY requesting an in-house technician) to check your box and wiring. In some divisions, the Samsungs, while new, have some bugs that have not been worked out.

It also seems that the newer HDC models are now faster than the older HDC models of two to three years ago.

I don't use the Series Recording Manager so maybe someone can help you out who knows more about that feature. This issue seems to be something related to Navigator's software and has nothing to do with your box.

Hope things work out for you.

Jack

kwitel

03-18-10, 12:17 AM

It's not the box, it's the newest revision of Navigator. I have the same thing happening.

Option #1: Turn off the box and unplug for about 5 minutes, plug back in, allowing the system to reboot.

-----OR-----

Option #2: It could still be a wiring and signal strength problem. You should set up a service call, (SPECIFICALLY requesting an in-house technician) to check your box and wiring. In some divisions, the Samsungs, while new, have some bugs that have not been worked out.

It also seems that the newer HDC models are now faster than the older HDC models of two to three years ago.

I don't use the Series Recording Manager so maybe someone can help you out who knows more about that feature. This issue seems to be something related to Navigator's software and has nothing to do with your box.

Hope things work out for you.

Jack

Wow; was not expecting these responses.
Almost certainly thought it was a hard drive issue.

So nothing to gain by a getting a new box? Ultimately, what is the solution to this?

j7f

03-18-10, 01:03 AM

you know...
not to start a little war or anything...
i'm a twc devotee...have no choice really...

BUT, a relative of mine has fios.
the service it fine...blah, blah, blah.
whatever.
SHEESH! the GUI is REALLY, REALLY nice.
someone over there really put some thought into it.

wish that was the case over here...

tell you what, tho...
at least twc finally got those channels they promised us 3 years ago.

Riverside_Guy

03-18-10, 09:50 AM

Also, (like many of you above), my box has a complete mind of its own when it comes to recording. It doesnt matter if I have it record only "new episodes"; if it wants to reocrd the same episode 5 consecutive times, it will just do as it pleases.

IF one is very heavily invested in using series recordings, going from Passport to ODN/MDN is quite the shock. ODN/MDN have a conflict resolution system that some love and some hate. It works fairly consistently once you understand what it is doing and why (at least for my box w/MDN).

You have to kinda become a slave to it for it to work. Always let it record what it wants to no matter what. Then delete the show. IF it has a reference to that show in the log saying "deleted by user" then it will not record a duplicate. If the initial episode is scheduled, you should see no additional in the schedule for that ep. However, if the description is somehow screwed up, it has no other way to judge what is what (i.e. I have the BBC Survivor as a series, but next week the schedule shows 2 of what are the same episode... because the first air one has a blank description).

There's more to it, I'm only addressing the specific you mentioned. Try the Navigator thread and look for jcalabria posts, he knows the system backwards and forwards and helped me a LOT when I got 'gatored.

kwitel

03-18-10, 10:33 AM

Riverside_Guy

03-18-10, 10:39 AM

I believe I've read similar issues attributable to the Sammies... there's a 3090/3270 thread...

jcalabria

03-18-10, 11:43 AM

Thanks, I will look into that.
What do you think about my frst problem?
Why suddenyl everytime I pause a show for amore than a couple of minutes and then hit play, I lose the sound and have to "stop and save" and then "restart"?

Is everyone having this problem?

The latest Samsung 3090 middleware updates (2.4.9.4 in NYC, 4.3.5.3 in Charlotte - and I have no clue why Charlotte recently jumped to the same FW revision numbers as the 3270s use) has apparently introduced some bugs into the Pause function... mine just started refusing to come out of pause with anything longer than a few seconds on pause. I have found no fix other than going to live TV and then resuming playback from the list menu.

BTW... instead of going through the Stop/Save menu routine, just change the channel. It instantly returns it to live TV and automatically Stops/Saves the DVR playback and allows you to resume from where it was paused when you return.

Another BTW... 4.3.5.3 initially seemed to almost totally cure the FF/REW bugs that were introduced in 4.3.5.0, but as I have been using it for a few days, some inconsistency in speeds has cropped up... but nothing near as bad as 4.3.5.0 was.

uncle2000mike

03-18-10, 12:29 PM

For a couple of months I've seen a commmercial from Time Warner Cable New York City talking about Verizon has fake HD channels. What does this mean?

jcalabria

03-18-10, 12:31 PM

IF one is very heavily invested in using series recordings, going from Passport to ODN/MDN is quite the shock. ODN/MDN have a conflict resolution system that some love and some hate. It works fairly consistently once you understand what it is doing and why (at least for my box w/MDN).

You have to kinda become a slave to it for it to work. Always let it record what it wants to no matter what. Then delete the show. IF it has a reference to that show in the log saying "deleted by user" then it will not record a duplicate. If the initial episode is scheduled, you should see no additional in the schedule for that ep. However, if the description is somehow screwed up, it has no other way to judge what is what (i.e. I have the BBC Survivor as a series, but next week the schedule shows 2 of what are the same episode... because the first air one has a blank description).

There's more to it, I'm only addressing the specific you mentioned. Try the Navigator thread and look for jcalabria posts, he knows the system backwards and forwards and helped me a LOT when I got 'gatored.

Thanks, Riv. You've probably noticed that now that I think you do understand how Navigator series recording works I have not made any further attempts to change your opinions on the matter... my "mission" was only to make sure you understood how it worked... not to alter your opinions once you did.

That said... I must add for the benefit of others that I feel just the opposite about series recording and its conflict resolution scheme... I can't imagine it being more hands-off. I have ~35 series set up and pay absolutely zero attention to them other than to watch the recordings and delete them afterward.

Like others in NYC and Charlotte, I was subject to the "Channel Not Available" recording bug, but this had nothing to do with Navigator's Series Recording. 4.3.5.x seems to have cured that issue (and periodic reboots kept it working prior to that).

Berk32

03-18-10, 03:21 PM

For a couple of months I've seen a commmercial from Time Warner Cable New York City talking about Verizon has fake HD channels. What does this mean?

They're claiming that Verizon inflates their total HD count by including West Coast HD movie channels that are just time shifted 3 hours.

(note that Cablevision and others have them too....)

hyedipin

03-18-10, 04:56 PM

Is time warner planning to block QAM channels like Cablevision recently did?

Berk32

03-18-10, 06:01 PM

Is time warner planning to block QAM channels like Cablevision recently did?

block QAM channels?

TWC doesn't show much in the clear.... jsut the locals and the basic channels... most of which they aren't allowed to block by law....

Cablevision had a whole bunch in the clear that they've slowly figured out where in the clear, and encrypted them... but they aren't 'blocking' anything that they are supposed to provide in the clear.

hansangb

03-18-10, 09:36 PM

They're claiming that Verizon inflates their total HD count by including West Coast HD movie channels that are just time shifted 3 hours.

(note that Cablevision and others have them too....)

huh. I always wondered what they were talking about!

mets18

03-19-10, 07:25 AM

block QAM channels?

TWC doesn't show much in the clear.... jsut the locals and the basic channels... most of which they aren't allowed to block by law....

Cablevision had a whole bunch in the clear that they've slowly figured out where in the clear, and encrypted them... but they aren't 'blocking' anything that they are supposed to provide in the clear.
Actually they just received a waiver that allows them to 'block' everything in their all digital markets including the locals.

margoba

03-19-10, 01:58 PM

Anybody seen an 8640HD DVR box here in NYC yet?

-barry

hyedipin

03-19-10, 02:08 PM

Actually they just received a waiver that allows them to 'block' everything in their all digital markets including the locals.

So what does this mean? CableCard or Cable Box will be a must beginning soon?

mets18

03-19-10, 04:07 PM

So what does this mean? CableCard or Cable Box will be a must beginning soon?
Only for Cablevision NYC so far but I would guess others will try and follow.

d3193

03-19-10, 10:43 PM

Riverside_Guy

03-20-10, 10:03 AM

Anybody seen an 8640HD DVR box here in NYC yet?

-barry

I'm also anxious to hear about this box. It seems that upstate NY is starting or about to start getting them. I think there's some poetic justice there, I think many areas up there are still stuck in SARA.

Riverside_Guy

03-20-10, 10:10 AM

Thanks, Riv. You've probably noticed that now that I think you do understand how Navigator series recording works I have not made any further attempts to change your opinions on the matter... my "mission" was only to make sure you understood how it worked... not to alter your opinions once you did.

That said... I must add for the benefit of others that I feel just the opposite about series recording and its conflict resolution scheme... I can't imagine it being more hands-off. I have ~35 series set up and pay absolutely zero attention to them other than to watch the recordings and delete them afterward.

Fair enough my friend! About 95% of the time something goes wrong, I can figure out the why... but there is the random screw-up I can't attribute to anything... then again, that's not terribly unusual for software.

I have NO issues with us disagreeing on the design, we have always been very civil about it and I value that more than much else!

Riverside_Guy

03-20-10, 10:13 AM

Whenever there's a software update from TWC, my 8300HDC no longer recognizes my external hard drive. The list of programs I've recorded is there, but when I try to play any of them all I get is a blank screen.

Very well known issue, in general, ODN equipped HDCs do NOT support external drives. When you see things that indicate it may work, I suspect that is broken code in there that they don't "comment out" to remove it from the stream. Another bit telling me they really are awfully clueless about software development.

G1Ravage

03-20-10, 05:52 PM

My 8300HD just rebooted on its own around 5:15 PM or so. Nothing seems different at the moment.

AndyHDTV

03-20-10, 06:47 PM

I think its the first time MLS is in HD on MSG. Looks great, hopefully all the games will be in HD this season.

hansangb

03-20-10, 10:31 PM

Whenever there's a software update from TWC, my 8300HDC no longer recognizes my external hard drive. The list of programs I've recorded is there, but when I try to play any of them all I get is a blank screen.

The only way I know to fix this is to reinstall the external HD. But when I do, all my recordings have disappeared; the external HD is shown as being empty.

Does anyone know of a way to prevent/fix this? All the shows I've been waiting to watch have gone - again.

What size HD do you have? I have an external 160GB one and never had an issue. A few nights ago, I was recording Pulp Fiction with my HD PVR (I watch it on PSPs when I go to the gym) when the system updated. Caught the whole thing "on film" Still no issues.

Maybe the disk size matters? I went with 160 GB because that's what it comes with.

Riverside_Guy

03-21-10, 11:07 AM

My 8300HD just rebooted on its own around 5:15 PM or so. Nothing seems different at the moment.

FWIW, not here. They might have slip-streamed some code changes in, I 99% positive that happened to me last November (my last TWC generated re-boot). I was having a nasty time with duplicate series recordings, even after I understood HOW it worked... after the slip-stream, no more issues.

d3193

03-21-10, 11:27 AM

What size HD do you have? I have an external 160GB one and never had an issue. A few nights ago, I was recording Pulp Fiction with my HD PVR (I watch it on PSPs when I go to the gym) when the system updated. Caught the whole thing "on film" Still no issues.

Maybe the disk size matters? I went with 160 GB because that's what it comes with.

500GB

Riverside Guy, would you recommend changing to a different STB? If so which? I'm reading so many complaints here about the Samsung.

Riverside_Guy

03-21-10, 12:20 PM

500GB

Riverside Guy, would you recommend changing to a different STB? If so which? I'm reading so many complaints here about the Samsung.

All I can really say is that my 8300HD/MDN box is actually pretty damn reliable (compared to the number of issues with HDCs and 3090s). It is kind of hampered by a way too small drive, then again it runs MDN and so far MDN does seem to support external HDDs FAR more than ODN boxes.

I had thought they'd be ditching them, but 2 months ago my aunt needed a new box and they gave her a 8300HD off the truck roll. This came about after the integrated security thing happened... those boxes were grandfathered because they were already IN TWC's system.

Her box looked amazingly clean, maybe they are actually servicing them before rolling to the next sub... oh wait, this is TWC, so I'm sure it's simply some spit and polish on the case!

Berk32

03-21-10, 03:56 PM

Just posting for the archives

In addition, from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:

The previously announced change impacting Speed Channel will also include the HD simulcast.

The previously announced launch of Blue Ocean Network (BON) on ch. 156 will now occur on April 15, 2010.

Also occurring on that date for customers with cable ready TV’s and TV’s directly connected to cable (“direct hookups”) we will make the following changes: In Southern Manhattan MNN1 will move from ch. 78 to ch. 34, MNN2 will move from 17 to 56, MNN3 will move from 69 to 57, MNN4 will move from 16 to 67 and NYC TV 74 will move from 70 to 74. In Northern Manhattan MNN4 will move from ch. 16 to ch. 67 and NYC TV 74 will move from 70 to 74. In Jamaica, we will move NYC TV 93 from ch. 92 to ch. 72. In Woodside, Elmhurst and Maspeth we will move NYC TV 93 from ch. 92 to ch. 72.

G1Ravage

03-24-10, 04:24 AM

My 8300HD just rebooted on its own around 5:15 PM or so. Nothing seems different at the moment.

FWIW, my box rebooted a second time later that evening, but again, no visible changes, and no reboots since.

For the record, I've had absolutely zero issues since the update to Navigator oh so long ago. My 8300HD is the best box I've ever had.

rit56

03-24-10, 08:45 AM

Was there a download in lower manhattan last night?

scott_bernstein

03-24-10, 10:43 AM

FWIW, my box rebooted a second time later that evening, but again, no visible changes, and no reboots since.

For the record, I've had absolutely zero issues since the update to Navigator oh so long ago. My 8300HD is the best box I've ever had.
Agreed -- in terms of stability of the box (mine has not rebooted on its own since early february!), my ability to properly use an external eSATA drive, and stability of the picture/audio/video glitches, TWC seems to have reduced issues to almost none. I used to see at least a few glitches per hour, and now I find it rare to get one glitch a night. Kudos to TWC, they're finally doing something right? (Or more likely attribute it to random luck more than competency!)

disafan

03-24-10, 02:32 PM

I tried to get TWC's new Twitter customer service reps to get them to decrypt PBS, which they agree they should carry in the clear. It is nice when the guy who actually admits he knows what QAM is hands me off to Client Relations, where the guy does not know.

Knowing them, I'll gain Create and World and lose TBS. But I don't watch TBS, so I suppose it is no loss. And I still have a cable box anyway for everything else.

pdroth

03-24-10, 03:32 PM

kenyontri

03-24-10, 03:58 PM

1st post - not sure what DVR box I have, but the TWC outsourced customer service guy last night said it was re-built, and 4 years old.

Past few days HD signal has been spotty at best, and then last night we lost all TV service (internet was fine, though). I called CS, and they walked me through a few things - they sent a stronger signal, reset the box, had me push a few buttons on the remote (I remember 0-4-0).

Now I'm getting feed through the HDMI cable, but I only get 4 channels, and the reception looks like it's coming over an analog antenna. The guide functionality does not respond, and everything on the DVR comes up saying "no string," but the programs will still play.

Can this be fixed w/another call to these clowns?

Berk32

03-24-10, 04:34 PM

I get PBS in the clear and it even maps correctly on my tv to 13-1.

he's referring to the 'other' PBS - ch 21 (And its subchannels)

disafan

03-24-10, 07:03 PM

I am referring to WLIW's subchannels. I accept I'll never get a large amount of channels without a cable box, but I'd like to get everything they promise me.

Riverside_Guy

03-25-10, 10:44 AM

Agreed -- in terms of stability of the box (mine has not rebooted on its own since early february!), my ability to properly use an external eSATA drive, and stability of the picture/audio/video glitches, TWC seems to have reduced issues to almost none. I used to see at least a few glitches per hour, and now I find it rare to get one glitch a night. Kudos to TWC, they're finally doing something right? (Or more likely attribute it to random luck more than competency!)

Wellllll, not even close that the 8300HD/MDN was solid from day 1 (I had a BIG bug that got slipstreamed at the end of last November... FWIW, Man North has a version nobody else has), not even close. BUT I HAVE noticed that in the past week or two, the glitching issue has almost disappeared... BUT this has happened before.

Then again, personally I think that issue is 100% at their head end... so I strongly suspect that box WAS solid, because it HAS shown it CAN be glitch free. The issue IMPO is can they sustain iot for more than 2 weeks. If I see no god awful gliktching for the next 3-4 weeks, I wikll be totally convinced it WAS the head end and they have FINALLY gotten a handle on it.

Not to mention this has happened before.. soon as I think it's fixed, boom, it isn't..

Riverside_Guy

03-25-10, 10:49 AM

Was anyone (mostly Man North) up late last night? I had watched some recorded stuff, but went back to NY1 for 5 minutes before nodding off... but it was black, no audio. Like that on ALL channels. Guide and clock seemed OK... just no video or audio. Phone was functioning, so I assume IP also.

disafan

03-25-10, 01:53 PM

Time Warner Cable has advised me that PBS Create and PBS World are not Must-Carry channels and thus they will not be decrypting them, despite the fact they are actually WLIWDT2 and WLIWDT3.

Fun.

coreynyc

03-25-10, 05:25 PM

Cablevision has Long Island pretty much covered with WiFi, also avalable in Madison Sq Garden

Time Warner Cable and Cablevision’s Optimum WiFi Partner to Provide Free Seamless Wireless Internet Connectivity to High-Speed Internet Customers of Both Companies

New York, NY (Vocus/PRWEB ) March 25, 2010 -- Time Warner Cable’s NYC Region today introduced Time Warner Cable Wi-Fi service, giving its one million local Road Runner residential customers unlimited access to a fast and free wireless Internet connection at several locations in the NYC area. Through a partnership with Cablevision, Time Warner Cable customers will also have access to thousands of free Optimum WiFi locations throughout Cablevision’s service area. Time Warner Cable Wi-Fi is now available at several Wi-Fi zones in Manhattan and Queens, including several parks and some Long Island Railroad platforms and their respective parking lots in the company’s service area.

High-Speed Internet customers of both Time Warner Cable and Cablevision will be able to access free, unlimited Wi-Fi services in each other’s New York City metro service areas, allowing for a fast Internet connection at designated Wi-Fi zones. Time Warner Cable Road Runner customers will have access to Cablevision’s Optimum WiFi network, and Cablevision’s Optimum Online customers will have access to Time Warner Cable Wi-Fi zones when they travel out of their service area. Time Warner Cable’s New York City service area includes Manhattan, Queens, Staten Island, western Brooklyn, Mt. Vernon, parts of the Hudson Valley region, and Bergen and Hudson Counties in New Jersey. Cablevision’s coverage area includes Long Island, parts of New Jersey and Connecticut, Westchester, Rockland, Northern Hudson Valley, the Bronx, and Brooklyn.

“Our sophisticated network is a combination of wireless and wireline services, bringing a wide spectrum of products and services to our customers. This free new Wi-Fi option adds another dimension for Road Runner customers, bringing even more convenience,” stated Howard Szarfarc, Executive Vice President of the company’s New York City Region. “Road Runner customers can experience a fast, simple and easy connection from their laptops or portable Wi-Fi-enabled devices in Time Warner Cable Wi-Fi zones, meeting their growing need for mobility.”

According to Kevin Curran, Cablevision’s Senior Vice President of Wireless Development, “Optimum WiFi has become a valuable and popular enhancement for our high-speed Internet customers, who appreciate the ability to take their Internet connection ‘to go’ when they are out of the home or office. We are very pleased to help mark the launch of Time Warner Cable Wi-Fi by linking our networks and expanding our customers’ access to fast and free wireless Internet, especially as demand for mobile data continues to increase.”

Time Warner Cable Wi-Fi zones include:

Eight commuter rail platforms on the Long Island Railroad Port Washington line: Woodside, Flushing Main Street, Murray Hill, Broadway, Auburndale, Bayside, Douglaston, Little Neck;
Manhattan: Bryant Park, Madison Square Park and 79th Street Boat Basin;
Four parks in Queens: Bowne Park and Kissena Park in Flushing, Baisley Pond Park and Railroad Park in Jamaica.

Road Runner customers will also have access to thousands of Cablevision’s Optimum WiFi zones. For a complete listing of Time Warner Cable Wi-Fi zones, visit TimeWarnerCableWiFi.com. A user-friendly Q+A is available on the site too. For a complete listing of Optimum WiFi locations, visit Optimumwifi.com.
In order to receive free Time Warner Cable Wi-Fi, Time Warner Cable customers must be signed up for Road Runner high-speed online service. Customers who use laptops and Wi-Fi-enabled devices can log on to Wi-Fi by entering their Road Runner user ID and password through a simple sign-on screen. The quickest way to obtain or reset log-in and password information is at home, at the computer, through Road Runner’s online support at www.rr.com. Additionally, customer login and account verification are available by calling Time Warner Cable Wi-Fi Support at 1-877-895-WIFI (9434).

Riverside_Guy

03-26-10, 11:36 AM

TWC WiFi not such a great deal for Manhattan, it's only in Madison Sq. Park, Bryant Park and the 79th St. Boat Basin.

Berk32

03-26-10, 12:31 PM

TWC WiFi not such a great deal for Manhattan, it's only in Madison Sq. Park, Bryant Park and the 79th St. Boat Basin.

for now

pdroth

03-26-10, 03:09 PM

WiFi sucks anyway.

TravKoolBreeze

03-27-10, 10:54 AM

Don't forget they have a key investment in Clearwire/Sprint WiMax as well and that will be launching not long from now in the NYC market.

tamanaco

03-28-10, 08:17 AM

Riverside_Guy

03-28-10, 10:01 AM

Anyone having reception issues in the Upper West Side... Around 88th Street and Columbus?..... All the channels HD and non-HD are suffering from pixelation this morning. I rebooted my 8300HD a couple times, but it doesn't help.

Just checked, looks normal. If you still have issues at 10 AM, might be a node, looks like the head end is OK.

nyctveng

03-28-10, 03:33 PM

TWC WiFi not such a great deal for Manhattan, it's only in Madison Sq. Park, Bryant Park and the 79th St. Boat Basin.

having it available in some places is better than none. also the deals allow for TWC subs to have access to cablevision wifi in areas outside of manhattan.

tamanaco

03-28-10, 07:45 PM

Just checked, looks normal. If you still have issues at 10 AM, might be a node, looks like the head end is OK.

Just got back home since I posted... Everything looks fine now.. Thanks

margoba

03-28-10, 08:27 PM

having it available in some places is better than none. also the deals allow for TWC subs to have access to cablevision wifi in areas outside of manhattan.

Does anybody know how to access this TimeWarner WiFi?

-barry

margoba

03-28-10, 10:38 PM

tamanaco

03-29-10, 08:14 AM

Just got back home since I posted... Everything looks fine now.. Thanks

Arrrrrrrrrgggg!!... I declared victory too early. The pixelation problem is back this morning. But... at least, I'm glad that I had not yet canceled the service appointment I made yesterday for tomorrow morning. It's definitely a signal problem. The recordings in the DVR play fine and I watched TV all night last night without a problem. I think it might be weather related... a wire or connection somewhere shorts when there is moisture outside.

Riverside_Guy

03-29-10, 10:14 AM

Does this help us understand why FIOS expansion in NYC is so slow? It claims that expansion in NYC will continue, but maybe they just haven't made it official.

===================================================
By PETER SVENSSON, AP Technology Writer Peter Svensson, Ap Technology Writer – Fri Mar 26, 2:41 pm ET

NEW YORK – If Verizon Communications Inc. hasn't already started wiring your city or town with its FiOS fiber-optic TV and broadband service, chances are you won't get it.

===================================================

http://news.yahoo.com/s/ap/20100326/ap_on_hi_te/us_tec_verizon_fios

I certainly noticed what has been going on and have numerous times stated I "felt" they had halted any and all expansion, especially in Manhattan. More than a "feeling" in that through a business contract, I had gotten word of what they had planned, that my nabe would be wired and available last August. The contact went dead silent, nothing happened.

So despite the fact one could almost count the number of buildings wired on 2 hands, they spent zillions on advertising. Something like 90% of the people who SAW the ads could not sing up. Even nabes they claimed they have covered since they got the deal still can;t actually get service.

Then a few months back I read about how they started wiring Philly. And I start to see some press about what I have ben saying... what happened to them expanding their scope? How come their stated 60% in Manhattan covered when at best I think it more like 10 or under?

We could also look at what they HAVE done and what they haven't done and can make a case that there was much better potential for subs and revenue is areas they are ignoring.

So with what seems to be reported today, I see they COULD have wired a far larger portion of Manhattan for about half of what they are spending on advertising. Oh, and did you know they actually opened up a physical storefront on First Ave. opposite StyTown? Wonder how many other nabes that could have LARGE number of potential subs for the cost of maintaining that store?

cap_167

03-29-10, 10:28 AM

I just noticed that YESHD and SNYHD are on channels 505 and 504, is TWC planning on moving them there permanently and are there more channels that are going to be reshuffled?

Berk32

03-29-10, 11:13 AM

I just noticed that YESHD and SNYHD are on channels 505 and 504, is TWC planning on moving them there permanently and are there more channels that are going to be reshuffled?

those 2 were announced.... but nothing else is in line to happen - so nobody has any clue at the moment.... it would seem they have something planned, but clearly it isn't being planned well.

prepress

03-29-10, 12:35 PM

I just noticed that YESHD and SNYHD are on channels 505 and 504, is TWC planning on moving them there permanently and are there more channels that are going to be reshuffled?

Did this take effect just today?

nyctveng

03-29-10, 02:32 PM

nyc requires all cable companies to maintain a storefront in every boro they serve

So with what seems to be reported today, I see they COULD have wired a far larger portion of Manhattan for about half of what they are spending on advertising. Oh, and did you know they actually opened up a physical storefront on First Ave. opposite StyTown? Wonder how many other nabes that could have LARGE number of potential subs for the cost of maintaining that store?

Berk32

03-29-10, 05:23 PM

Did this take effect just today?

yup

it was announced last month

http://www.avsforum.com/avs-vb/showthread.php?p=18167773&highlight=march#post18167773

and here's the next set of announcements that can no longer be seen on the twc site

http://www.avsforum.com/avs-vb/showthread.php?p=18257485&highlight=march#post18257485

JeffMoney

03-29-10, 05:53 PM

Channel (702) CBS HD is still blank, i called to let then know ...

ANGEL 35

03-29-10, 06:37 PM

Channel (702) CBS HD is still blank, i called to let then know ...

Channel 702 Working on the UWS :cool:S.MAN.:)

prepress

03-29-10, 07:46 PM

yup

it was announced last month

http://www.avsforum.com/avs-vb/showthread.php?p=18167773&highlight=march#post18167773

and here's the next set of announcements that can no longer be seen on the twc site

http://www.avsforum.com/avs-vb/showthread.php?p=18257485&highlight=march#post18257485

Okay, thanks. I admit I don't keep up with these things much, and am also new to the thread. I didn't know any of this. Blissfully watching SNY on its usual 726 with no idea. I watch the same six or seven channels anyway, and wouldn't have noticed anything unless there was something in the mail or on the screen.

peterlee

03-30-10, 01:54 AM

Anyone have any insight into when the rest of the Viacom HD channels such as Nickelodeon or VH1 might launch? Their HD channel positions have been set aside in the lineup so there's been some groundwork laid and I thought they were going to launch when MTV HD did earlier this year but obviously they didn't. I seem to recall that Nick HD was listed as launching but it got pulled.

LL3HD

03-30-10, 10:50 AM

Watch Yanks on YES live on your computer

NEW YORK, March 30, 2010 -

Starting this baseball season, Time Warner Cable subscribers who receive the YES Network in the Yankees' home broadcasting territory will be able to purchase a package of YES' New York Yankees game telecasts for live in-market online viewing.

The Yankees on YES Live Game Streaming in-market package will launch in conjunction with YES' Sunday, April 4, season-opening Yankees-Red Sox telecast (8 pm ET). YES Network will offer the package to eligible Time Warner Cable customers for $69.95 for the entire 2010 regular season, or $19.95 for any 30-day period this regular season. All games will be delivered in true high definition, the highest-quality live streaming as pioneered by Major League Baseball Advanced Media.

YES Network will allow eligible Time Warner Cable customers to purchase this package and use high-speed Internet access to watch YES' Yankees telecasts live on their computers throughout the Yankees' entire home broadcasting territory. They also will be able to watch YES' Yankees telecasts live on laptops or other portable computers via WiFi. Time Warner Cable has reached an agreement with the YES Network to cooperate with Major League Baseball Advanced Media to ensure that only eligible Time Warner Cable customers may subscribe to the package.

The YES Network, the most-watched regional sports network in the nation the past seven years, and Major League Baseball Advanced Media reached a multi-year agreement last year paving the way for YES to launch in-market streaming of its Yankees telecasts in partnership with YES affiliates.

Beginning immediately, eligible Time Warner Cable subscribers can review FAQs for the package and begin the purchase process by logging on to YESNetwork.com and yankees.com.

http://mlb.mlb.com/news/press_releases/press_release.jsp?ymd=20100330&content_id=8994100&vkey=pr_nyy&fext=.jsp&c_id=nyy&partnerId=rss_nyy

O and A

03-30-10, 12:16 PM

I was wondering if anyone knew why HD no long works with “direct hookups”. Cable plugged directly into TV. Worked for me for a few years until about 6 months ago.

Time warner cable in Manhattan below 79th street.

Just curious if anyone knew. I really find it annoying that it use to work and now it doesn't. I don't' want to pay for a 4th cable box and doubt an antenna will get me any reception being that I'm on a low floor surrounded by large buildings.

Berk32

03-30-10, 01:56 PM

margoba

03-31-10, 12:17 AM

O and A

03-31-10, 01:40 AM

LL3HD

03-31-10, 09:03 AM

I'm wondering why anyone would want to do this (even a sports fan)? Aren't you just paying extra to be able to watch games on your computer that you already get on your cable TV?

-barry
There were times while away from home, in places without YES HD or SD, I followed the game on MLB.com with the box scores. :rolleyes: I guess if you are really into it and travel a lot this new feature is good.

pdroth

03-31-10, 09:13 AM

rescan - the channels were moved around.

On the same topic - I get all channels mapped correctly except 5 and 11. I need to tune those at 103-2 and 103-3, which is very much out of the way from 2,4,7, etc.

patrickpiteo

03-31-10, 09:58 AM

There were times while away from home, in places without YES HD or SD, I followed the game on MLB.com with the box scores. :rolleyes: I guess if you are really into it and travel a lot this new feature is good.
No thanks too much $$$ I will use my slingbox..

LL3HD

03-31-10, 11:21 AM

No thanks too much $$$ I will use my slingbox..
I wasn’t endorsing, just informing. ;) Slingbox is definitely a better deal. :cool:

Berk32

03-31-10, 01:30 PM

LL3HD

03-31-10, 01:44 PM

but it's useless for those that travel - it only works on a computer in the NY area.Excellent point, I didn't think of that...

AndyHDTV

04-05-10, 06:47 PM

Fox Soccer Plus-HD on 470 is kind of up. Call customer care on the screen.

AndyHDTV

04-05-10, 07:03 PM

In addition, from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:

The discontinuation of LATV did not occur as previously announced.

The previously announced change for WLIW on August 19, 2009, will now be effective on May 5, 2010. WLIW will change from a basic service to a basic service available only in digital format and viewable with digital cable-compatible equipment such as a digital converter or a digital television (or other device) that includes a QAM tuner. This service will be located ch. 21 in Manhattan, Brooklyn and Queens.

On or about May 31, 2010 Fine Living (ch. 144 and 865) will be discontinued by its provider. Also occurring on this date, in Manhattan, Brooklyn and Queens, we will reposition TV Guide from ch. 51 and 157 to ch. 157 only. Also in these systems, we will launch Cooking Channel on ch. 51. In Mount Vernon, Cooking Channel will launch on ch. 144.

prepress

04-06-10, 05:36 AM

nyctveng

04-06-10, 06:00 AM

Is the Cooking Channel local?

no.

most likely scripps made a deal to put cooking channel right next to food network on the cable dial.

http://www.multichannel.com/article/357411-Scripps_Rebranding_Fine_Living_Into_Cooking_Channel.php

sirgromit

04-06-10, 09:01 AM

Fox Soccer Plus-HD on 470 is kind of up. Call customer care on the screen.

I also get the customer care screen for this channel. Also, if I'm not mistaken this means that we get Fox Soccer Plus in HD but not the regular Fox Soccer Channel in HD? It was annoying watching the Red Bulls in SD this past weekend.

coreynyc

04-06-10, 11:08 AM

I also get the customer care screen for this channel. Also, if I'm not mistaken this means that we get Fox Soccer Plus in HD but not the regular Fox Soccer Channel in HD? It was annoying watching the Red Bulls in SD this past weekend.

Yes, I am getting "call customer care" as well.

It is incredibly idiotic to not get the main channel in HD when the secondary channel with lesser games is???

Itaintrite

04-06-10, 11:42 AM

Fox Soccer Plus SD (460) and HD (470) have been up since yesterday. Oh, and they're not free. Included in the super-value cheapo Sports package $3.99. I've already been paying for that (GolTV) so it's perfect!

Now just need Fox Soccer Channel HD to be carried :(

len3121

04-06-10, 12:54 PM

I also get the customer care screen for this channel.

Same here, called yesterday and after sending a signal to my box (which didnt work) the rep told me he is sending it to some sort of technical dept and it should be fixed within 24-48 hours. I get all the other Sports pack channels so I should be getting FS+ as well. I highly doubt it will get fixed without another call but I'll be patient.

lee7n

04-06-10, 02:59 PM

LL3HD

04-06-10, 03:31 PM

This does not sound good, so much for net neutrality. For some reason the right is overjoyed at this loss of freedom and completely misinformed.

http://news.cnet.com/8301-13578_3-20001825-38.html?tag=mncol;txt#comments

I went to your link to get the gist of this story and understand your conclusion regarding "this loss of freedom and completely misinformed." Personally, I haven’t followed this story but I’m interested as to what your point is.

I saw this story on the HOTP thread and found this paragraph refreshing…

"If the agency believes some form of Internet regulation is desirable, it should work with Congress to fashion a new statutory framework," said Free State Foundation President Randolph May. "Indeed, the court's decision ought to provide an impetus for Congress to begin a rewrite of the Communications Act which ties the Commission's regulatory activity over broadband explicitly to evidentiary showings of abuse of substantial market power and demonstrable consumer harm."

http://www.broadcastingcable.com/article/451127-Indsutry_Groups_Speak_Out_On_FCC_Comcast_Ruling.php

prepress

04-06-10, 04:31 PM

no.

most likely scripps made a deal to put cooking channel right next to food network on the cable dial.

http://www.multichannel.com/article/357411-Scripps_Rebranding_Fine_Living_Into_Cooking_Channel.php

Ok. That fits with some of the other moves to place similar channels together.

From the title, it sounds like the new channel will be wall-to-wall cooking shows, as opposed to Food Network which does other things in addition to those. But this is the first I've heard of the channel, so I can't be sure.

lee7n

04-06-10, 05:15 PM

I went to your link to get the gist of this story and understand your conclusion regarding "this loss of freedom and completely misinformed." Personally, I haven’t followed this story but I’m interested as to what your point is.

I saw this story on the HOTP thread and found this paragraph refreshing…

"If the agency believes some form of Internet regulation is desirable, it should work with Congress to fashion a new statutory framework," said Free State Foundation President Randolph May. "Indeed, the court's decision ought to provide an impetus for Congress to begin a rewrite of the Communications Act which ties the Commission's regulatory activity over broadband explicitly to evidentiary showings of abuse of substantial market power and demonstrable consumer harm."

http://www.broadcastingcable.com/article/451127-Indsutry_Groups_Speak_Out_On_FCC_Comcast_Ruling.php

Point is that without regulation your ISP can essentially censor the content you are getting. Right now you have a pipe to the internet and you can go wherever you want. Without regulation The CEO of TWC can decide he does not like facebook and block access to it from Road Runner. The worst is they will be able to put a bandwidth cap on you and then charge you for going over.

LL3HD

04-06-10, 05:29 PM

...Right now you have a pipe to the internet and you can go wherever you want.....And that's working just fine here in the US... compared to China.... After reading a little, (I linked another article) it’s almost like pick your poison. I can see valid points on both sides of this argument-- and potential bad things too on both sides.

http://www.marketwatch.com/story/court-rejects-fcc-rules-on-internet-2010-04-06?dist=afterbell

eieio

04-07-10, 01:33 AM

Riverside_Guy

04-07-10, 09:56 AM

i have a time warner scientific atlanta 3800HDC going via HDMI to an Onkyo 807 av receiver, from the receiver, via HDMI to a new 2010 Sony 55HX701 tv.

my audio setup with the Onkyo 807 is a 4.1 speaker system (Front L+R, surrounds L+R, and a subwoofer). no center. this is a bedroom home theater set up and the center would not work out - hence the 4.1 system instead of a 5.1.

may i ask if i were to watch, say Jay Leno, what is the sound stream that gets broadcast please? Meaning: what would the front of my receiver's display say? Would it say Dolby this or that? Would it say DTS this or that? Or, would it say THX this or that?

i just got this system and, i found no signal in the surround L+R. i can't figure this out. I did use Audyssey to "calibrate" this new system.

thanks in advance.

It should be "Dolby Digital" which seems to be what most use to denote 5.1 channel audio. No broadcasters use DTS (to my knowledge). DTS is an option on a lot of DVDs, but not all and DD is generally the default. A while back I auditioned both from the same DVD, but while they did actually kinda sound different, neither was a way out front "winner."

"Surround L+R" very much sounds like Pro Logic, which I think send such a signal to both rear surrounds.

rit56

04-08-10, 12:04 AM

eieio

04-08-10, 12:26 AM

...

my audio setup with the Onkyo 807 is a 4.1 speaker system (Front L+R, surrounds L+R, and a subwoofer). no center. this is a bedroom home theater set up and the center would not work out - hence the 4.1 system instead of a 5.1.
...

Get a center speaker. it makes a big difference.

rit56: thx for your advice. as indicated in my post, this is a bedroom home theater setup and it would not work out with the 55" Sony plus a center. Obviously, my living room setup is different.

Furthermore, a bedroom setup has a vastly different set of requirements/parameters to be met. One key aspect that is different is that the sitting position is very well defined, i.e. the bed! This is a huge advantage to a 4.1 system if one were to be forced to forgo a 5.1 system for a 4.1.

Does this make better sense?

ILW

04-08-10, 07:51 AM

lee7n

04-08-10, 10:39 AM

Now this is a DVR

http://www.engadget.com/2010/04/08/snapstreams-monster-dvr-records-50-channels-at-once-even-when/

lee7n

04-08-10, 10:44 AM

i have a time warner scientific atlanta 3800HDC going via HDMI to an Onkyo 807 av receiver, from the receiver, via HDMI to a new 2010 Sony 55HX701 tv.

my audio setup with the Onkyo 807 is a 4.1 speaker system (Front L+R, surrounds L+R, and a subwoofer). no center. this is a bedroom home theater set up and the center would not work out - hence the 4.1 system instead of a 5.1.

may i ask if i were to watch, say Jay Leno, what is the sound stream that gets broadcast please? Meaning: what would the front of my receiver's display say? Would it say Dolby this or that? Would it say DTS this or that? Or, would it say THX this or that?

i just got this system and, i found no signal in the surround L+R. i can't figure this out. I did use Audyssey to "calibrate" this new system.

thanks in advance.

Why would you buy such an expensive receiver if you aren't even going to use it properly? The center is the voice channel so if you are watching a 5.1 show you will hear nobody talking without the center unless you force the receiver into a different mode, thereby you may as well buy a way cheaper non thx receiver. I would be happy to trade receivers with you lol

eieio

04-08-10, 12:08 PM

It should be "Dolby Digital" which seems to be what most use to denote 5.1 channel audio. No broadcasters use DTS (to my knowledge). DTS is an option on a lot of DVDs, but not all and DD is generally the default. A while back I auditioned both from the same DVD, but while they did actually kinda sound different, neither was a way out front "winner."

"Surround L+R" very much sounds like Pro Logic, which I think send such a signal to both rear surrounds.

Riverside_Guy: thx for your comment. May I show you what my Onkyo 807 receiver says when i looked at its display? I forgot what programming I was watching since i was experimenting with so many different shows in order to "test" this out, but it was some TV programming from my 3800HDC DVR to my Onkyo 807 receiver, most likely Leno or Jimmy Fallon or something like that, just as an experiment. This is what it shows:
http://farm3.static.flickr.com/2766/4503132520_8207b88e28_b.jpg

On the other hand, once i learned how to ask my Sony 370 bluray player to output bitstream audio rather than processing it first and then output PCM, this is what the Onkyo 807 showed:
http://farm3.static.flickr.com/2702/4502499167_d1c2fe801c_b.jpg

lee7n

04-08-10, 12:22 PM

Riverside_Guy: thx for your comment. May I show you what my Onkyo 807 receiver says when i looked at its display? I forgot what programming I was watching since i was experimenting with so many different shows in order to "test" this out, but it was some TV programming from my 3800HDC DVR to my Onkyo 807 receiver, most likely Leno or Jimmy Fallon or something like that, just as an experiment. This is what it shows:
http://farm3.static.flickr.com/2766/4503132520_8207b88e28_b.jpg

On the other hand, once i learned how to ask my Sony 370 bluray player to output bitstream audio rather than processing it first and then output PCM, this is what the Onkyo 807 showed:
http://farm3.static.flickr.com/2702/4502499167_d1c2fe801c_b.jpg

Riverside is correct nobody broadcasts DTS or DTS Master audio for that matter. You can force the receiver into that mode but it will not truly be DTS. You can pretty much force it into simulating any audio output mode. Blu Ray is the only thing currently capable of true DTS Master Audio or Dolby TrueHD as far as I know.

rit56

04-08-10, 01:37 PM

yes...

ILW

04-08-10, 11:29 PM

I was looking forward to watching the first episode of the new season of "That Mitchell and Webb Look" on BBC America HD (channel 685) last night, but the lipsynch problem was so extreme that the channel was unwatchable. So, for now, I'll have to watch on the SD channel.

Customer Service asked me to do the usual reboot, which did no good. Can others check if their picture and sound are out of sync on channel 685? If they are, maybe if you also report it to TWC, they'll do something about it.

Thanks.

Berk32

04-08-10, 11:49 PM

Customer Service asked me to do the usual reboot, which did no good. Can others check if their picture and sound are out of sync on channel 685? If they are, maybe if you also report it to TWC, they'll do something about it.

Thanks.

just checked - its definitely off a split second - sound is behind

Riverside_Guy

04-09-10, 10:39 AM

Riverside is correct nobody broadcasts DTS or DTS Master audio for that matter. You can force the receiver into that mode but it will not truly be DTS. You can pretty much force it into simulating any audio output mode. Blu Ray is the only thing currently capable of true DTS Master Audio or Dolby TrueHD as far as I know.

Not to mention that DD vs. DTS is one of those audiophile pissing matches as to which is "better." I did some off the cuff comparisons and found they both did sound different in some way, but got no "oh this one is better" type of moments.

The REAL issue is the sound design... I've heard plenty of 5.1 audio where they don't even use the rear channels for some added ambiance. Then there was this Eagles video on Palladia I saw recently... it was little hokey, but it absolutely put you ON stage with various instruments coming out of each of the rear channels. Thunderous applause also came from every channel.

ILW

04-09-10, 06:07 PM

just checked - its definitely off a split second - sound is behind

Thanks for confirming my observation, so I know it's not just me! The synchronization on 685 seems improved today.

TravKoolBreeze

04-10-10, 10:42 AM

Same here, called yesterday and after sending a signal to my box (which didnt work) the rep told me he is sending it to some sort of technical dept and it should be fixed within 24-48 hours. I get all the other Sports pack channels so I should be getting FS+ as well. I highly doubt it will get fixed without another call but I'll be patient.

I just noticed that they did fix it this morning. Of course they still haven't fix BigTen HD on Demand but I figure that's the new NHL HD in which they wont fix that for months.

andgarden

04-10-10, 07:18 PM

Yup, 685 has been having lip synch problems for a while now.

No quality control whatsoever. . .

Riverside_Guy

04-11-10, 10:58 AM

Yup, 685 has been having lip synch problems for a while now.

No quality control whatsoever. . .

Hard to judge whether this is a BBC-A HD issue or a TWC one, but I watched a TON of Doctor Who last night... no issues at all.

chopsueychris

04-12-10, 01:23 PM

Digiti

04-12-10, 01:51 PM

Very similar problem in Kew Gardens except my box will not complete a reboot properly. No picture at all..dead in water.

Berk32

04-12-10, 02:27 PM

I'm in Fresh Meadows Queens and my box reboot shortly after 12pm today and now it's showing the wrong time on the box and not getting the right channel listings or quality.
it's almost as if I'm watching my tv when you could plug in a cable wire to a tv and get some of the channels 10 numbers higher than they usually would be.
Guide don't work, NY 1 is on channel 10.
I'm using an explorer 3250 btw.

sounds like your box isn't getting any digital info from TWC - and you're getting the analog lineup (where NY1 is on ch 10 - CSPAN is 6 and TVGuide is 18).

scott_bernstein

04-12-10, 04:12 PM

I'm in Fresh Meadows Queens and my box reboot shortly after 12pm today and now it's showing the wrong time on the box and not getting the right channel listings or quality.
it's almost as if I'm watching my tv when you could plug in a cable wire to a tv and get some of the channels 10 numbers higher than they usually would be.
Guide don't work, NY 1 is on channel 10.
I'm using an explorer 3250 btw.

Sounds like there is an outage in your area. Call TWC.

I had the same thing happen in my 'hood late last night -- my cable & cable modem we both out simultaneously (around 1AM) and when I called the automated system told me that there was an outage affecting me and offered to call me back when it was fixed.

triscitman

04-12-10, 06:34 PM

I have a Logitech Harmony 880 remote, a SA 8300HD (not C) and live on the UES above 86th.

I have had no problems with my Harmony remote for years with this box. Tonight, I cannot get the box to respond to the remote at all. I tried the standard remote and the box responds normally. The box also responds to the IR blaster from my 2nd gen Tivo.

After trying all of this, I assumed the Harmony was having problems. I verified that both IR LEDs were working. My AVR responds to the remote normally, as does the Tivo and television. So there must be a problem with the box interpreting the IR commands from the Harmony.

I have rebooted the box.

Is anyone else having problems with their Harmony remotes tonight?

scott_bernstein

04-12-10, 06:46 PM

triscitman

04-12-10, 07:21 PM

I know this is a dumb question, but have you checked the batteries on your remote?

Also try checking (and/or removing) the batteries on your other remotes, as I've actually had weak batteries on a remote that I wasn't using interfere with a remote that I was!

Thanks for the tip. Batteries on this or other remotes were not the cause of my issue, although I know that could be a problem.

For posterity, I reset the remote and re-uploaded the commands using the Remote Software. Once this was complete, I was able to get everything working again.

I suspect the problem was with the box. There are times where the software on the box freezes and, even after a reboot, still doesn't work properly. After giving the box RAM some time to catch up, it appears I am back in working condition. The box was taping something at the time.

For all the years I've had the box and the remote, I haven't had this problem last for as long as it did. My box may finally by dying.

andgarden

04-12-10, 10:48 PM

Will Navigator recording ever be reliable? I just checked my 3090 tonight, and No Reservations was halfway through, but not at all recorded. Oh, and Start Over didn't work on the first try.

This is not a frill. DVRs are supposed to record what we tell them to--period.

GRRR.

BkDude

04-13-10, 09:24 AM

Riverside_Guy

04-13-10, 09:32 AM

Sounds like there is an outage in your area. Call TWC.

I had the same thing happen in my 'hood late last night -- my cable & cable modem we both out simultaneously (around 1AM) and when I called the automated system told me that there was an outage affecting me and offered to call me back when it was fixed.

Most likely a node issue as I had no issues last night (we're same head end I think). First time I heard anyone was offering a call back (in this market). Did they call you at 3:00 AM??

Riverside_Guy

04-13-10, 09:36 AM

I'd suggest everyone with such problems file a complaint with the DOITT. I'd cut them SOME slack ONLY if we were paying half what we now pay... it's a damn expensive service, so we should expect far better performance.

scott_bernstein

04-13-10, 03:20 PM

Most likely a node issue as I had no issues last night (we're same head end I think). First time I heard anyone was offering a call back (in this market). Did they call you at 3:00 AM??

I don't know....I didn't take them up on their offer as I was going to bed. :)

It was an automated service, that tracked back my phone # to my account, found my address, and said "There is currently an outage in your area. If you would like us to call you back to let you know when the outage is repaired, please enter a number now". I'm assuming that it would have been an automated call as well.

Scott

tamanaco

04-14-10, 08:29 AM

Riverside_Guy

04-14-10, 10:38 AM

I live on the UWS (Columbus and 88th) and I've been having reception problems in the mornings. A couple weeks ago a technician came in and changed all the internal wiring in the apartment because she suspected that I had an issue with the internal wiring. The DVR worked find for a few days. Now I'm not sure if my 8300HD is the cause of the reception issues. Some mornings when I turn it on I get the channel banner identifier, but no picture. I reboot the DVR, but it makes no difference. After about a half hour the picture start coming in... at first with some pixelation, but after a couple minutes everything is back to normal. Once the picture is back and I look on page one of the Diags I see the following values:

RDC Power 33
FDC Power ***Unable to retrieve
Last Channel 1
Binding n/a
Hub ID 28

What are the "normal" value ranges for RDC and FDC on a 8300HD? The "Unable to retrieve" message does not appear to be a "normal" value.

By "reception" I'm assuming you mean black video (with or without audio?). One channel or all? My experience is this CAN and DOES happen but VERY infrequently (can't remember if it was one or twice since the year began).

We know your internal wiring is fine, but there are many places that can be an issue, firstly your buildings wiring (from your apartment to the truck going into the street). From there, iot goes to a "node" where there COULD be issues, but very, very rare (generally, that "node" has fiber coming in changing to cooper to run to buildings so there should be 500 accounts on it).

FWIW, the techs you get won't handle anything outside your apartment (although I have seen some who will at least take some readings in the distribution boxes typically located on every floor), they have to call "engineering." The problem is you're kind of out of the loop... but one time I managed to insert myself into the picture, so I "knew" engineering determined on of the distributions boxes in the building had issues, I know when they fixed it and my issues went away.

John Mason

04-14-10, 02:37 PM

Thanks for the tip. Batteries on this or other remotes were not the cause of my issue, although I know that could be a problem.

For posterity, I reset the remote and re-uploaded the commands using the Remote Software. Once this was complete, I was able to get everything working again.

I suspect the problem was with the box. There are times where the software on the box freezes and, even after a reboot, still doesn't work properly. After giving the box RAM some time to catch up, it appears I am back in working condition. The box was taping something at the time.

For all the years I've had the box and the remote, I haven't had this problem last for as long as it did. My box may finally by dying.
If the Harmony has function buttons similar to the AUX, DVD. VCR, etc. atop 8300HD remotes, pressing the wrong component button can block STB response. Happens to mine at times when accidental pressure on a button other than CBL seems to completely disable the 8300HD. Pressing CBL fixes it. -- John

tamanaco

04-14-10, 05:57 PM

By "reception" I'm assuming you mean black video (with or without audio?). One channel or all? My experience is this CAN and DOES happen but VERY infrequently (can't remember if it was one or twice since the year began).

Black video without sound in all channels. Only the channel info banners display. The tech went to the roof and there she disconnected four old orphan-feeds that were rolled up on the floor. These feeds went to other apartments that no longer use TW. Now I'm the only one connected in the distribution point in the roof. While I was there with her... she took measurements and she said everything was fine upstairs. She then came downstairs and removed a splitter that feeds the bedroom's SA8100HD (Which works fine at all times) and saw that the coax cable that "I" had used from the splitter in the bedroom to the SA8300 was not the same gauge as the higher gauge cable provided by TW. She said "Here is your problem"... She then replaced the cable (I had to move a lot of furniture). She measured again in the far end in the living room and said that the levels were fine. She also said that if it happened again to ask for a new DVR (A Samsung DVR). Well, a week went by and the problems is back, but as I said, it only happens on certain days the first time I turn on the TV in the morning.

Do you know what the range of values for the RDC and FDC should be? Also, what DVR do you recommend I should "try" to get if I go to 23rd St? Should I stick with SA or move to Samsung and if so, what model (with the most storage) should I "try" get? Btw, If there is no extra charge (fee) to update the SA8100 box in the bedroom to a HD box (Non-DVR) what should I get? I don't want to add one penny to my cable bill... I already pay enough.

Thanks for your help...

kwitel

04-14-10, 07:01 PM

MacAlert

04-14-10, 07:56 PM

Berk32

04-14-10, 08:54 PM

Just got a new box; used to know how to fix this.

When I change channels, the screen goes black for a second or two, then the chanell comes on.

What should my output resolutin be set to on my box if im using a 50 inch plasma?

Depends on the TV and what you see - if your TV is 1080p - you may want to output both if your screen converts better than the box.

If your TV is 720p, then you're probably going to be happier sticking with just 720p output if the 2-second resolution change is a problem for you.

(and check how 480p looks on the TV vs being converted by the box ....)

Riverside_Guy

04-15-10, 11:32 AM

tamanaco

04-15-10, 06:07 PM

tamanaco, as I said, this has very rarely happened to me...usually not for long. I generally suspect it's something from their head end, not an issue with my box. If you're talking up on the roof, sounds like a brownstone with external wiring... ugh, I had THOUGHT they had brought most of that internal.

As it sounds like the tech really did a very good job, I guess it could be your box in some way. Hard to say as I'm out of the same head end with the same box and software. Did this happen once after she did all the work, or do you have to constantly deal with it?

The funny thing is I'd recommend the 8300HD/MDN box (could be YOUR box has some issue that others do not). Other than my issues with the design of the software, it does work pretty well (i.e. consistently). I would NOT suggest the 8300HDC, but would the Samsung 3090...you MAY be able to get that one with a 320G drive (ask and let us know what they tell you). The 3090 does have it's share of issues, but even IF you get a 160G one, it IS very much possible to install a 320G drive in there (only one specific drive and you'll need a T10 Torx security tool to remove the screws).

Good luck, hope it works out!

Yeap, I'm in a brownstone, but the landlord had it refaced two years ago and had TW move all the wires inside. I noticed that all the "black" wires that were rolled up on the floor of the roof were the ones that came through windows in the front and back of the building. All the new internal wiring was done with a higher gauge white wire.

The problem does not occur every day, but it happens whenever I'm in a rush to get to work and need to get the latest weather and traffic updates from NY1. (NY1 main reason I've stayed with TW) Like you, I'm afraid to give up my 8300HD... I have it for a long, long time and it has been reliable and noise free. It worked better with Passport, but that's now a grudge that I learned to let go. (It is slower now and I hate the FF/FR and the on-screen keyboard ) My wife at one point thought that I was to be blamed for the awful software "downgrade". I'm going to give it a couple weeks and if it does not get worse... I'll keep the box. I have a few programs recorded that won't be repeated and I don't want to loose. My VCR is up in Manhattan mini-storage on 107th and my DVD player does not record. I'll keep the 3090 with 320GB drive in mind if the problem persists... Thanks again.

Riverside_Guy

04-16-10, 09:59 AM

ILW

04-16-10, 08:54 PM

prepress

04-17-10, 07:06 AM

TWC has introduced a new "Online Care Team" with both e-mail and twitter options. http://www.twcableuntangled.com/2010/03/time-warner-cables-new-online-care-team/

I send an e-mail to TWCable.Help@twcable.com about the BBC America - HD (685) lipsynch issue, and received a quick reply. While they first suggested the usual stuff, including a technician visit, when I wrote again to explain that others on this board reported the same problem and that my other channels were fine, they replied with: "You may be right. Let me find out from our local techs if they are aware of this issue. It may be something we have to straighten out with the broadcaster." I assume it's not a coincidence that the lipsynch problem now appears to be resolved.

So, you may want to try the new e-mail/twitter options when you have a specific issue or question.

Thanks for that info. I have a question or two about my cable box I could ask them.

andgarden

04-17-10, 03:51 PM

Excellent. The next time I get a failed recording, I'll be letting them know. Heck, I will be letting them know every time.

It is essential that the basic functionality of Navigator not be subject to frequent bugs.

Riverside_Guy

04-18-10, 09:44 AM

I think I am slowly zeroing in on the connection issue. At -8. -9 I was getting significant glitching, at 0 to -1, very little, at -4 maybe one or so per hour. The real problem is that I get this variation, so it becomes very difficult to pin it down... as in I could have a tech come out and he can see it around 0 and conclude everything is fine, which it would be BUT only AT THE TIME.

tamanaco

04-18-10, 10:00 AM

You may want to take a look at whatever connects your 8300HD to the next box (TV or AVR). My sister had an issue with black video... but in 2 days it got to going on and off very frequently. I had her make some tests and it seemed the signal coming on and her box was OK (she's a block away from me). I next had her check her HDMI and bongo, she says it stopped happening. When she went HD, the 5 buck monoprice stuff didn't exist just yet, so she ended up with a very expensive, huge, thick and heavy cable. One of the BIG failures of the HDMI spec is there's NO provision for anything to secure the connection... so if her cat had gently brushed against the cable, that could wiggle it enough to cause the video blackouts.

I'm 100% that my issue has nothing to do with my Monoprice HDMI switch and/or with my Monoprice $9 HDMI cables. Only the picture with the TV signal is affected by pixelation. The banners, the TV Guide, the Diags page and the programs that I have recorded in the DVR show up without any pixelation. The ultimate proof that the issue is with the signal or the DVR turner is evident when I display the Guide. The Guide is solid and only the TV picture on the upper right corner is pixelated. The issue is happening this morning. I believe that in the mornings (specially Sunday mornings) the signal is a bit weaker because of the increased number of users and that the turner in the DVR is not working as it should when it is cold. Once the DVR on for a while and warms up it "appears" that it is able to deal with the lower signal levels.

Btw, this is the reason I wanted to know "if" this has something to do with levels shown for RDC and FDC. I still don't know what are the recommended operational range levels.

MacAlert

04-18-10, 02:31 PM

Btw, this is the reason I wanted to know "if" this has something to do with levels shown for RDC and FDC. I still don't know what are the recommended operational range levels.

Yes, bad signal levels will cause pixelation. The recommended range for FDC is between -10 and 10 (according to a tech).

Riverside_Guy

04-19-10, 09:36 AM

I'm 100% that my issue has nothing to do with my Monoprice HDMI switch and/or with my Monoprice $9 HDMI cables.

Normally that makes perfect logical sense. However, when I walking my sister through on the phone, she had no video BUT the guides were there and fine. When she invoked the guide, the third screen upper right hand corner was black, but the guide was there.

I thought for sure it was something in the TV, but even so, like "follow the money" troubleshooting should be "follow the signal path." I was quite surprised it turned out to be the cable/connector.

Berk32

04-19-10, 12:10 PM

Looks like SDV is coming to TWC NYC on June 2

In addition, from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:

The previously announced launch of Blue Ocean Network (BON) on ch. 156 was postponed until further notice.

On or about May 5, 2010 in Woodside, Elmhurst and Maspeth for customers with cable ready TV’s and TV’s directly connected to cable (“direct hookups”) we will move NY1 from ch. 3 to ch. 10.

On or about May 31, 2010 we will cease carriage of A&E on Demand (ch. 1010) and its programming content will be moved to Primetime on Demand (ch. 1009).

On or about June 2, 2010 the following channels will become services that cannot be accessed on CableCARD-equipped Unidirectional Digital Cable Products purchased at retail without additional two-way capable equipment: @ Max HD, @ Max, AAJ, ABC Family HD, Action Max HD, Action Max, AMC HD, American Life, Antena 3, Antenna, BBC America HD, BET HD, Big Ten 2, Big Ten 3, Big Ten 4, Big Ten 5, Biography, Boomerang, Boomerang (SAP), Bravo HD, C1R Worldwide, Canal 24, Canal Sur, Caracol, Cartoon Network HD, CBS College Sports HD, CBS College Sports , CCTV-9, Centric, Chinese Cinema, Chinese Prime, Cine Latino, Cine Mexicano, Cinemax HD, Club Jenna, CNBC HD, CNBC Worldwide, CNN International, Comedy Central HD, Crime & Investigation HD, Deutsche Welle TV, Discovery Familia, Discovery Kids, Disney HD, Disney XD HD, Disney XD, E! HD, Ecuavisa, Encore Action, Encore Drama, Encore HD, Encore Love, Encore Mystery, Encore Westerns, ESPN Gameplan channels1-6, ESPNews HD, ESPNU HD, ET NY Chinese, ETTV News, EWTN, EWTN Español, Filmy, Fit TV, FiveStar Max HD, Flix, Fox Business Network HD, Fox College Sports Atlantic, Fox College Sports Central, Fox College Sports Pacific, Fox Soccer Channel, Fuel, Fuse HD, FX HD, G4 HD, GAC, Game 2 HD, Game HD, Gol TV, gmc, HBO 2 HD, HBO 2, HBO Comedy HD, HBO Comedy, HBO Family HD, HBO Family, HBO Latino HD, HBO Latino, HBO Signature HD, HBO Signature, HBO Zone HD, HBO Zone, HD PPV, HD Theater, Headline News HD, Here!, History en Español, HITV, HSN HD, HSN, HTV, IFC HD, ImaginAsian, IN Demand 2, IN Demand 3, Infinito, Investigation Discovery HD, ITV Gold, Jewelry TV, Jus Punjabi, LaFamilia, LaTele Novela, Lifetime Real Women, Mav TV HD, Media Korea, MGM HD, MLB HD, More Max HD, More Max, MSNBC HD, MTV HD, National Geographic Channel HD, NBA League Pass channels1-10, NBA TV, NGTV, NHL/MLB channels1-14, NHL Network HD, Nick Jr., Nicktoons, NTV America, NY1 Noticias, Outdoor Channel HD, Outdoor Channel, Outer Max HD, Palladia HD, PFC Internacional, Phoenix TV, Planet Green HD, Planet Green, Playboy, Playboy en Español, QVC HD, QVC, RAI Italia, Real, Reelz Channel, RT, RTN, RTPi, RTVi, The Science Channel HD, The Science Channel, SET Asia, ShopNBC, Showtime Too HD, Showtime Extreme HD, Showtime Showcase HD, Showtime Beyond, Showtime Extreme, Showtime Showcase, Showtime Too, SiTV, Smithsonian HD, Sorpresa, Speed HD, Spice Xcess, Spike TV HD, Sports Extra 1, Sports Extra 2, Starz Comedy HD, Starz Edge HD, Starz HD, Starz Kids & Family HD, Style HD, SyFy HD, TCM HD, Team HD, TeenNick, Telemicro, Ten, Tennis Channel HD, Tennis Channel, The Africa Channel, The Arabic Channel, The Bangladesh Channel, The Filipino Channel, The Golf Channel HD, The Korean Channel, The Movie Channel Xtra, The Word Network, Thriller Max HD, Thriller Max, TLC HD, TMC HD, TMC Xtra HD, TV 1000 Russian Kino, TV 5, TV Asia, TV Colombia, TV Globo, TV Japan, TV One HD, TV Polonia, TVB1, TVE Internacional, TVE Cultural. Es, Universal HD, USA HD, Utilisima Satelital, Versus HD, Versus, WE HD, WMAX HD, WMAX and Zee TV.

Berk32

04-19-10, 12:18 PM

Berk32

04-19-10, 12:36 PM

Just did a quick count - 241 total channels - 76 HD channels

margoba

04-19-10, 12:41 PM

Looks like SDV is coming to TWC NYC on June 2

Anybody want to buy at Tivo? :-)

-barry

Agent_C

04-19-10, 12:42 PM

Looks like SDV is coming to TWC NYC on June 2

What do you base that statement on?

A_C

Berk32

04-19-10, 12:47 PM

What do you base that statement on?

A_C

Why else would anyone need 2 way capable equipment?

adrman

04-19-10, 12:57 PM

Anybody want to buy at Tivo? :-)

-barry

The funny thing is I was seriously considering it this past weekend, but issues with their new unit put me off.

Berk32

04-19-10, 01:04 PM

Hopefully this will lead to DOCSIS 3.0 for everyone (because they don't exactly need more bandwidth for existing channels we don't have yet)

MacAlert

04-19-10, 01:08 PM

Why else would anyone need 2 way capable equipment?

So what cable boxes can be used?

Berk32

04-19-10, 02:39 PM

So what cable boxes can be used?

Pretty sure all the current ones out there should work....

nyctveng

04-19-10, 06:52 PM

This is going to really kill my spreadsheet......

But it does mean a lot more freed up bandwidth (not that we're in a bandwidth crunch at the moment....)

But this is bad news for those of you with the wrong cable cards

speaking of your spreadsheet, looks like there were some recent moves. cbs & wnet hd moved to ch62.

Berk32

04-19-10, 08:15 PM

speaking of your spreadsheet, looks like there were some recent moves. cbs & wnet hd moved to ch62.

yeah i know - i meant to upload an updated version over the weekend - not sure why i didn't.

There were a small bunch of changes.

margoba

04-20-10, 12:33 AM

Pretty sure all the current ones out there should work....

Tivo boxes need an adapter, I think.

-barry

Berk32

04-20-10, 12:41 AM

Tivo boxes need an adapter, I think.

-barry

I meant just the TWC boxes

LisaM

04-21-10, 08:05 AM

Looks like SDV is coming to TWC NYC on June 2

According to the email from the TWC Help Desk (thanks for the link, btw!), switched digital video requires the installation of a tuning adapter for all TiVos which currently have cable cards. They told me to contact the call center to arrange for an installation (for which I am sure there will be a charge). Of course, I am on the phone with the call center and they have no clue what I am talking about. I read the email to a supervisor and they are "researching" while I sit on hold.

Berk32

04-21-10, 09:44 AM

According to the email from the TWC Help Desk (thanks for the link, btw!), switched digital video requires the installation of a tuning adapter for all TiVos which currently have cable cards. They told me to contact the call center to arrange for an installation (for which I am sure there will be a charge). Of course, I am on the phone with the call center and they have no clue what I am talking about. I read the email to a supervisor and they are "researching" while I sit on hold.

Good Luck

andgarden

04-21-10, 11:23 AM

Personally, I hope there's a big disruption in the SDV transition in NYC. It might create a political impetus for the FCC to require cable operators to cooperate with equipment manufacturers and implement an SDV system that is natively compatible with cable card devices, notwithstanding true2way capability.

The operators are undermining the principle behind cable card technology.

uncle2000mike

04-21-10, 03:37 PM

TWC has introduced a new "Online Care Team" with both e-mail and twitter options. http://www.twcableuntangled.com/2010/03/time-warner-cables-new-online-care-team/

I send an e-mail to TWCable.Help@twcable.com about the BBC America - HD (685) lipsynch issue, and received a quick reply. While they first suggested the usual stuff, including a technician visit, when I wrote again to explain that others on this board reported the same problem and that my other channels were fine, they replied with: "You may be right. Let me find out from our local techs if they are aware of this issue. It may be something we have to straighten out with the broadcaster." I assume it's not a coincidence that the lipsynch problem now appears to be resolved.

So, you may want to try the new e-mail/twitter options when you have a specific issue or question.

I e-mailed them yesterday 4/20 @ 12:30pm regarding a weak signal problem on cetain channels. About 1 hour later they e-mailed back asking if the problem is on one box or all the boxes. I replied on all the boxes. When I arrived home about 8:00pm all the problem channels were working great. I will use this service all the time. At least they don't ask you to reboot the box for every problem.

margoba

04-23-10, 04:30 PM

Berk32

04-23-10, 06:32 PM

Has anybody actually used the new TW WiFi capability? David Pogue, of the NY Times, wrote a nice piece about it from the Comcast point of view.

http://www.nytimes.com/2010/04/22/technology/personaltech/22pogue-email.html

-barry

What an idiot.... doesn't even realize that the 3 companies ARE NOT in competition.

(which he already found it in the next article from today http://pogue.blogs.nytimes.com/2010/04/23/a-mysterious-service-from-cable-part-ii/)

jasonDono

04-25-10, 09:40 AM

Has anybody actually used the new TW WiFi capability? David Pogue, of the NY Times, wrote a nice piece about it from the Comcast point of view.

http://www.nytimes.com/2010/04/22/technology/personaltech/22pogue-email.html

-barry

How does one go about logging into one of these hotspots and what are they named?
Thanks,
Jason

Berk32

04-25-10, 09:50 AM

How does one go about logging into one of these hotspots and what are they named?
Thanks,
Jason

http://www.timewarnercable.com/nynj/learn/hso/wifi/default.html

jasonDono

04-25-10, 10:23 AM

http://www.timewarnercable.com/nynj/learn/hso/wifi/default.html
Thanks Berk.
Hopefully they'll build it out a bit. Optimum's coverage in their areas it amazing. Two TWC hotspots in NYC? Pathetic.

Berk32

04-25-10, 12:05 PM

Thanks Berk.
Hopefully they'll build it out a bit. Optimum's coverage in their areas it amazing. Two TWC hotspots in NYC? Pathetic.

obviously the Manhattan area has just begun.
(and it's 3 spots in manhattan - you missed the 79th st boat basin)

Optimum has been building out their LI area for a while.

DigitalfreakNYC

04-25-10, 08:42 PM

Please forgive the newbie question:
what does SDV mean for us as subscribers?

Berk32

04-25-10, 11:20 PM

Please forgive the newbie question:
what does SDV mean for us as subscribers?

switched digital video

it means a whole bunch of channels will work 'on demand' in a way.

if you have only TWC boxes (and not a cable card or tivo) - you will almost never notice a difference (there's a chance during peak usage that you may get a 'channel not available' on those channels, but that remains to be seen depending on the setup)

pgershon

04-26-10, 04:19 AM

switched digital video

it means a whole bunch of channels will work 'on demand' in a way.

if you have only TWC boxes (and not a cable card or tivo) - you will almost never notice a difference (there's a chance during peak usage that you may get a 'channel not available' on those channels, but that remains to be seen depending on the setup)

Do we have any idea what kind of TA TWC plans to use. I hear that the Motorola works fine with 3-tuner Moxi but the Cisco kills one of the 3-tuners (so the 3-tuner Moxi becomes a 2-tuner). I can find no information about TWC's NYC rollout of SDV anywhere except for the channel announcement.

UnnDunn

04-26-10, 07:39 AM

TWC NYC uses SciATL (Cisco) headends, so you will get Cisco TAs. If Moxi supports it, you should be able to get two TAs to support all the tuners (each Cisco TA supports a maximum of two tuners.)

Riverside_Guy

04-26-10, 09:03 AM

if you have only TWC boxes (and not a cable card or tivo) - you will almost never notice a difference (there's a chance during peak usage that you may get a 'channel not available' on those channels, but that remains to be seen depending on the setup)

Ah, hope springs eternal!

I think we will see a lot more of the "channel not-available." BUT, if they leave all the network stations (where series eps. play only once) NOT in SDV, then your series recordings stand a good chance to at least catch that "not available" ep. on a subsequent broadcast.

I've already seen that happen (first time), my very first "channel not available" message, but the show did record later. Yeah, I know it's a June 2nd roll out... but it did happen.

Riverside_Guy

04-26-10, 09:06 AM

TWC NYC uses SciATL (Cisco) headends, so you will get Cisco TAs. If Moxi supports it, you should be able to get two TAs to support all the tuners (each Cisco TA supports a maximum of two tuners.)

I think Cisco TA's universally do NOT support more than 2 tuners... from what I read, it's the Moto ones that do.

Which means there COULD be some brand new Cisco TAs that DO support >2 tuners... but will TWC-NY use such an animal, should it exist? Doubt it.

ANGEL 35

04-26-10, 11:08 AM

What will happen to tivos on June,2??

andgarden

04-26-10, 11:53 AM

Adding another layer of unreliability to the system is highly likely to create short-term problems. I predict that my DVR will miss recordings because of this transition.

UnnDunn

04-26-10, 12:48 PM

I think Cisco TA's universally do NOT support more than 2 tuners... from what I read, it's the Moto ones that do.

Which means there COULD be some brand new Cisco TAs that DO support >2 tuners... but will TWC-NY use such an animal, should it exist? Doubt it.
The Cisco TAs can be stacked. It just depends on the host device's ability to address both TAs.

pgershon

04-26-10, 01:07 PM

The Cisco TAs can be stacked. It just depends on the host device's ability to address both TAs.

So would I ask Moxi if this might be possible? All I know, being minimally tech savvy, is that my Moxi 3-tuner DVR provides access to 3 tuners with one cablecard. From what I have read, those with Cisco TA / SDV lose access to one of the tuners with the SDV. The problem does not occur if Motorola TA is used. Sounds like NYC will be Cisco however.

Moxi states that they do not support the stacked configuration.

UnnDunn

04-26-10, 01:54 PM

So would I ask Moxi if this might be possible? All I know, being minimally tech savvy, is that my Moxi 3-tuner DVR provides access to 3 tuners with one cablecard. From what I have read, those with Cisco TA / SDV lose access to one of the tuners with the SDV. The problem does not occur if Motorola TA is used. Sounds like NYC will be Cisco however.

Moxi states that they do not support the stacked configuration.
You will lose the ability to tune 3 SDV channels simultaneously. You will still have usage of all three tuners, it's just that only two of those can be used for SDV content at a time. You should definitely clarify with Moxi exactly what it will or will not do with SDV using one or two Cisco TAs, specifically how it will handle attempts to tune 3 SDV channels at once.

pgershon

04-26-10, 07:52 PM

You will lose the ability to tune 3 SDV channels simultaneously. You will still have usage of all three tuners, it's just that only two of those can be used for SDV content at a time. You should definitely clarify with Moxi exactly what it will or will not do with SDV using one or two Cisco TAs, specifically how it will handle attempts to tune 3 SDV channels at once.

I do not have SDV yet (while I hope it never arrives, TWC promises 6/2/10) so I cannot verify, but from the Moxi thread, it seems that connecting the Cisco TA shuts down the third tuner, not just for SDV, but for all usage period.

Originally Posted by sticks2971
Is Moxi incorrect in this statement? Does anyone have the 3-Tuner Moxi with the Cisco STA 1520 SDV adapter and has lost a tuner?
I do. It doesn't work. We've discussed it several times. No amount of tinkering will get the third tuner to recognize or operate with any cable channel.

The Cisco box doesn't support more than two streams, only the Motorola box does.

Quote:
"18. Does Moxi Support Switched Digital Video?
Yes, Moxi supports Switched Digital Video. You can get a Switched Digital Video adapter from your cable service provider. You should know that if you purchase a 3 tuner Moxi that some cable service providers do not support three tuners with their adapters, and you will only have access to two tuners. Contact your cable service provider to find out whether you're in one of those areas."
If you don't have much SDV content in your area and don't mind losing a few channels you can run with just a CableCard and keep three active tuners, but the moment you add the 1520 you'll lose the tuner.