You can view all of the movies available on the channel through your DVR. If you go to the HD on-demand movie search option, you'll get everything. When you browse through the list, pretty much everything that is older and Warner Bros is on that channel. ;0

BTW, I haven't seen any mention yet, but is there any word on when TWC NYC will have HBO/Sho/TMC/Max On Demand in HD? Or is it already there and burried somewhere....?

HBO/Cinemax HD OD is launching on 2/1 on some TWC systems

http://www.mypublicnotices.com/Berkshire/PublicNotice.asp?Page=PublicNotice&AdId=2193755

January 7, 2011


The previously announced launch of OWN HD slated for January 1, 2011 did not occur.

On or about January 7, 2011 we will cease carriage of the simulcast of LATV on ch. 166.

On or about January 7, 2011 we will launch WGN America on ch. 162 and Antenna TV on ch. 166. Antenna TV will be a basic service available only in digital format and viewable with digital cable-compatible equipment such as a digital converter or a digital television (or other device) that includes a QAM tuner.

On or about February 9, 2011 we will launch TWC Info Channel on ch. 411. This channel will be a basic service available only in digital format and viewable with digital cable-compatible equipment such as a digital converter or a digital television (or other device) that includes a QAM tuner.

On that date in Manhattan, Brooklyn and Queens, we will launch Oxygen HD on ch. 712. Oxygen HD cannot be accessed on CableCARD-equipped Unidirectional Digital Cable Products purchased at retail without additional, two-way capable equipment.

i was just refering to the on demand channel (theres an sd one and an hd one) in the package.

The rest of it is Encore (which is no longer its own premium selection) and the other movie channels available on various standard/digital tiers (which i'm obviously not counting)


Sorry, yes, I didn't quote you right.

I'd love to know which channels it includes - and will those then presumably disappear from the standard/digital tiers? You'd also think MGM should be in that package, and not in HDXTRA.

HDXTRA makes less and less sense. Sports + Wet T-Shirt Contests + Smithsonian + Old Movies...? Back when we has 12 HD channels, that sort of mixed bag could be sold a bonus HD package - but now that we have 100+ channels, it just seems silly. (Not to mention that they killed most of the channels in the package that I cared about).

January 7, 2011

Where is WGN American on ch. 162 still not there..

Where is WGN American on ch. 162 still not there..

maybe they got the ch # wrong (since there is already something else on 162) - i cant check until later though.

maybe they got the ch # wrong (since there is already something else on 162) - i cant check until later though.

there is no channel 162 ...twc queens ny

there is no channel 162 ...twc queens ny

o right - 162 became universal sports (wnbc 4.4) and moved to the 170s - stupid inaccurate website.....

No Channel 162 here in So. Manhattan.

Does anyone know if we are able to watch the Bull's games on WGN America here in NYC or are they blacked out?

No Channel 162 here in So. Manhattan.

Does anyone know if we are able to watch the Bull's games on WGN America here in NYC or are they blacked out?

WGN would only be blacked out if a chicago team were playing a NY team.

EDIT - sorry that only applies to baseball. (NBA and NHL television rules prohibit WGN America from showing Blackhawks and Bulls nationally)

looks like they made a mistake in saying January 7 (since we still have LATV).... wonder what the real date is... and if we'll get WGN HD as well...

looks like they made a mistake in saying January 7 (since we still have LATV).... wonder what the real date is... and if we'll get WGN HD as well...

yea man TWC is a real joke why would they say jan 7th or another and not even on it on yet.. too many captains and less soilders , get with it twc and give me my wgn and hd would be nice also..

Got my signature home service installed this morning. 3 new Samsung stb's, two DVRs and one "playback receiver." I have an additional modem for internet to go along with the previous modem that was for both phone and internet (which is now phone only). Cool the way the DVRs and the playback receiver all sorta talk to each other, and one can set up recordings remotely via the internet (I want an android app for this too). Speed on internet is clocked at 49.37mbps upload and 4.63mbps download. I got over 50mbps earlier today. Pingtest results are an "A" (they were an "A" using turbo prior to the install). The TWC installer kept my airport extreme base station as my router and disabled the built-in router that came with the new "surfboard" modem. He showed me how to enable to modem's router if I wanted to switch.

One glitch I do have is my old Toshiba 34HFX CRT television. It's 7 years old an while high def, uses DVI. I have a DVI -> HDMI cable from RAM electronics, and it seems there could be a handshake issue (although this did not exist with my scientific atlanta set up, and I used the same connection). When I turn on the TV, I get sound but no picture. When I turn off the stb and turn it back on again, the stb defaults to channel 1 (NY1), and I get the picture. My 12-year daughter suggested I turn on the TV first, and then power up the stb. This was humiliating on many levels since I am the son of TV repairman (well, I guess the rationalization is that this also makes her the grand-daughter of a TV repairman). This approach worked, although the stb continues to revert to NY1. I will call Signature Home (a test case for the new service level), and see what they say. I like that TWC gave me three new remotes and let me keep my old remotes so that I now have spare remotes for each of my three TVs.

I like the voicemail feature in which you can program voicemails to send you an email with an attached wav file. Cool (I have that feature where I work, too).

yea man TWC is a real joke why would they say jan 7th or another and not even on it on yet.. too many captains and less soilders , get with it twc and give me my wgn and hd would be nice also..

It did say "on or about January 7, 2011," so they let us know that it didn't have a specific release date

It did say "on or about January 7, 2011," so they let us know that it didn't have a specific release date

the date is usually correct - probably supposed to be the 17th

the date is usually correct - probably supposed to be the 17th

sounds right. never known twc or any cable company to make changes before or during a weekend. marketing people don't seem to talk to the technical people.

the stb defaults to channel 1 (NY1), and I get the picture. My 12-year daughter suggested I turn on the TV first, and then power up the stb. .

If you want to have your power on channel be something then then NY1 just hit 'Settings', arrow over to 'Dispay' go down to 'Power On Channel' and you can chose the channel you want or make it 'Last Channel'.

Thank you very much, Steve Meh. I appreciate that.

Anyone know if it makes sense that my download speed on my desktop via ethernet is around 50mbps while my wireless laptops are around 20mbps? Is that normal? thanks

Thank you very much, Steve Meh. I appreciate that.

Anyone know if it makes sense that my download speed on my desktop via ethernet is around 50mbps while my wireless laptops are around 20mbps? Is that normal? thanks


Very normal. Most people don't know to survey the airwaves to minimize interference (easy to do with Android based phones among other things).

Most people don't survey the airwaves to orient the antennas to maximize the throughput.

So it's very normal for wireless networks to be slower than wired. Also, unless you have 802.11N based network, you will never come close to wired speeds.

I called twc today what happen to us getting wgn america on jan 7th on channel 162 and i was told they are waiting on final approvel to turn it on..

thx hansangb.

thx hansangb.

No problem. The "you see, Timmy" moment of my post is this. change the default channel on your linksys/dlink/etc. wireless APs.

If you don't have an Android phone (if you do, get the Wifi Analzyer), you can at least move away from the most crowded channels - used a default values by various manufacturers.

WGN America is now on channel 162

WGN America is now on channel 162

also Antenna TV on 166 and they moved LATV to 186 instead of removing it.

no new HD.

WGN America is now on channel 162

yup finally nice to top it off WGN Americia HD and NFL Network,, yea rite i know thats asking too much..

yup finally nice to top it off WGN Americia HD and NFL Network,, yea rite i know thats asking too much..

As mentioned in this other forums, twc has no national deal for NFL so none of the divisions can launch it. Wgn's launch likely tied to a deal with tribune/wpix. Also in twc' s best interest to carry it since rcn and FiOS have it.

Also in twc' s best interest to carry it since rcn and FiOS have it.

wonder what took so long... (and why no HD....)

Probably not the right place but I have a copy protection issue. Just a single Tivo HD unit with NYC TW, plus that Cisco box that's now needed for some channels.

When I try to copy shows to the PC the application says that everything except OTA channels are copy protected. Apparently other providers don't mark everything as copy protected but I can't get any other providers where I am.

Is there anything I can do about this or a better place to post the thread. Or, more likely, an existing thread on this issue? Thanks.

Anyone know why we never got previously announced SUNDANCE HD?

Does anyone know how I can set a manual recording (Samsung 3270)? Thank you.

Does anyone know how I can set a manual recording (Samsung 3270)? Thank you.

you can't - it's the software, not the box (can't be done with any of them)

Wow, it took twc tech 3,5hrs to get my ATI DCT working. They had no clue how to get it working. Problems with tuner, tuning adapter, cable card, and two cable cards, two tuning adapters later, finally I got it working. They only know how to setup a Tivo, that's all.
But the guy was very enthusiastic, and I really appreciated his efforts, he called 7-8 different technicians, and non of them had any idea. But he did not give up, he kept calling, some of them did not even know anything about ATI, External Tuners or even WMC.. I even called ATI who recommended BIOS update, altough Win 7 did not need it, I still did it. Anyway, it is working now, a bit spotty, but it is finally working. I hope it stays this way. I had to switch firewall on & off once already, and the Tuning Adapter page of ATI is not finding any adapter.

you can't - it's the software, not the box (can't be done with any of them)

Interesting. Thanks for the reply.

hi all
I have sa 8300, they make annoying whirring noises every so often....is there a way to fix this....or do they offer newer boxes that are less noisy?
tia

I know that most (or all?) of you who could sign up for FIOS already have, and I've had it available for 2-3 months but have been lagging on signing up.

Well I called up yesterday and there is a great deal going on right now -- their Ultimate package -- Ultimate HD, which includes all HD channels + all of the premium movie channels and HD DVR (home media edition if you have more than 1 set), plus Ultimate Internet (35M up/35M down and free wireless router included), and ultimate Phone (wired POTS line with unlimited local and long distance and the usual bells and whistles like voicemail, 3 way calling, caller ID, etc.) for $135/month! Additionally there was a strange offer that if I opt to pay the $54 installation charge, they'll send me a $75 Visa gift card after 2 months, putting me an extra $20 ahead.

Considering I pay $174/month for just my far inferior internet connection and cable from TWC (and have a flat ~$60/month wired phone line from IDT) this will be a huge savings for me -- on the order of $100 EACH MONTH. Even the $70 payout on my "price lock" guarantee/contract with TWC will get paid off (and more) in 1 bill.

Verizon is guaranteeing this price for 2 years without a contract (initially they said they wanted to lock me into a 2 year contract and then waived the requirement). Additionally if you have a Verizon cellphone they'll knock off $10 from your cellphone bill monthly for 2 years to combine your billing.

That is a pretty sweet deal. At this point it means I'll lose NY1, MSG-HD (I think), BBC-America HD (though the trade-off for the SD "BBC World News" a channel I've always wanted seems to be worthy), and TCM-HD, I believe. But I'll gain HDNet and HDNet Movies (yes!), and as part of my package, ALL of the premiums (HBO, Showtime, Cinemax, Starz, TMC, and Encore), plus EPIX (is it any good? no idea) and MGM-HD.

Sorry to those of you who don't have the option. But if anyone has the option and hadn't switched yet, there are some great deals to be had currently!!

this will be a huge savings for me -- on the order of $100.
I’m on that FIOS ultimate package. It’s awesome. Yes we don’t get those channels your mentioned but there are so many great channels.

They give you everything in that package. There’s the Red Zone, not that you’re a sports fan, IIRC. RZ is an amazing channel to watch. It’s like someone with sports ADD and too much Redbull has control of your remote but every time they change the channel, it’s more exciting.

Also, there are all of the on demand channels, specifically all of the premiums, including HDNet. A lot of times I will set up a recording but I double check and it’s listed on demand, so I don’t have to bog down my hard drive.

I haven’t done a cross check but I would be surprised if TW has more channels. We’ve had WGN in HD for as long as I can remember. We get the West coast feeds of premiums… no drop outs, no reboots, it's great.

35MBit up/down?? I am insanely jealous.

I’m on that FIOS ultimate package. It’s awesome. Yes we don’t get those channels your mentioned but there are so many great channels.

They give you everything in that package. There’s the Red Zone, not that you’re a sports fan, IIRC. RZ is an amazing channel to watch. It’s like someone with sports ADD and too much Redbull has control of your remote but every time they change the channel, it’s more exciting.

Also, there are all of the on demand channels, specifically all of the premiums, including HDNet. A lot of times I will set up a recording but I double check and it’s listed on demand, so I don’t have to bog down my hard drive.

I haven’t done a cross check but I would be surprised if TW has more channels. We’ve had WGN in HD for as long as I can remember. We get the West coast feeds of premiums… no drop outs, no reboots, it's great.

Ugh. Jealous. I miss HDNet so so so much. :(

I’m on that FIOS ultimate package. It’s awesome. Yes we don’t get those channels your mentioned but there are so many great channels.

They give you everything in that package. There’s the Red Zone, not that you’re a sports fan, IIRC. RZ is an amazing channel to watch. It’s like someone with sports ADD and too much Redbull has control of your remote but every time they change the channel, it’s more exciting.

Also, there are all of the on demand channels, specifically all of the premiums, including HDNet. A lot of times I will set up a recording but I double check and it’s listed on demand, so I don’t have to bog down my hard drive.

I haven’t done a cross check but I would be surprised if TW has more channels. We’ve had WGN in HD for as long as I can remember. We get the West coast feeds of premiums… no drop outs, no reboots, it's great.

FIOS hates my neighborhood. I can't get FIOS. I can't get RCN. All I can get is TWC. If I hadn't just paid off the mortgage I'd move.

FIOS hates my neighborhood. I can't get FIOS. I can't get RCN. All I can get is TWC. If I hadn't just paid off the mortgage I'd move.
I guess if people like me continue to sign up, it will help convince Verizon to keep expanding into other NYC neighborhoods? I really can't wait to make that call to TWC to tell them I'm canceling my account after 17 years of borderline crappy service.

I guess if people like me continue to sign up, it will help convince Verizon to keep expanding into other NYC neighborhoods? I really can't wait to make that call to TWC to tell them I'm canceling my account after 17 years of borderline crappy service.

How will you do it :rolleyes:Can any make them dig:confused:Do what you can?????:(

How will you do it :rolleyes:Can any make them dig:confused:Do what you can?????:(
Not that I can do anything about it. But if they see the general trend of more and more dissatisfied customers from Time Warner signing up (and more money flowing in from us) it will motivate them to continue to expand more service into our area. The snowball effect.

I just switched from a regular digital cable box to the Samsung HD Box (SMT-H3262, not the DVR).

I am used to setting the power on timer and have that control the outlet at the back of the box -- so that if the TV is plugged in there, it will come on when the set top box comes on in the morning, and it will shut off when I turn the cable box off. But on my current box, the outlet is always live; the TV never shuts off.

I vaguely remember having to set something in the old box for this to work, but I've been all through the settings menu and haven't seen anything, and the manual doesn't address this at all.

Am I missing something, or does this just not work that way?

I just switched from a regular digital cable box to the Samsung HD Box (SMT-H3262, not the DVR).

I am used to setting the power on timer and have that control the outlet at the back of the box -- so that if the TV is plugged in there, it will come on when the set top box comes on in the morning, and it will shut off when I turn the cable box off. But on my current box, the outlet is always live; the TV never shuts off.

I vaguely remember having to set something in the old box for this to work, but I've been all through the settings menu and haven't seen anything, and the manual doesn't address this at all.

Am I missing something, or does this just not work that way?

Settings - Devices (on the first list for Quick Settings) - AC Outlet (bottom of list) - On w/ settop (thats the way it is with my Samsung 3090 - i assume it will be the same on yours)

What are the options for non-DVR HD STB's? I need to replace one of my boxes but I need one that has coax output.

Settings - Devices (on the first list for Quick Settings) - AC Outlet (bottom of list) - On w/ settop (thats the way it is with my Samsung 3090 - i assume it will be the same on yours)

Hmm...The really odd things is that Settings->Devices takes me to a screen that looks completely different. It's like the set box menu exited and I get something that looks more like the setup menu for the TV itself. It is still a menu for the set top box; it's just that it has a completely different look and feel than anything else. But while the choices on that menu include the power on/power off timer settings itself (and some audio-related settings), there is no option for controlling the AC outlet.

I guess if people like me continue to sign up, it will help convince Verizon to keep expanding into other NYC neighborhoods? I really can't wait to make that call to TWC to tell them I'm canceling my account after 17 years of borderline crappy service.


My condo is made up of three sections. Condo 1 just got FiOS lit up! So hopefully, I'm not too far behind!

I will miss BBC-HD though. I can't imagine watching Top Gear in SD :(

Hmm...The really odd things is that Settings->Devices takes me to a screen that looks completely different. It's like the set box menu exited and I get something that looks more like the setup menu for the TV itself. It is still a menu for the set top box; it's just that it has a completely different look and feel than anything else. But while the choices on that menu include the power on/power off timer settings itself (and some audio-related settings), there is no option for controlling the AC outlet.

you sure? it's supposed to look different, just like you said - the option is down on the 2nd page of the menu (for me). It is possible the box doesn't have the ability to control the power like the older models (which is odd).

My condo is made up of three sections. Condo 1 just got FiOS lit up! So hopefully, I'm not too far behind!

I will miss BBC-HD though. I can't imagine watching Top Gear in SD :(
You get used to it.

Or you have a psychotic episode. ;)

January 21
On or about February 1, 2011 Fit TV (chs. 116/863/1908) will be renamed Discovery Fit & Health by the provider.

On or about March 2, 2011 we will launch Sundance HD and Wedding Central HD on channels 290 and 794 respectively. These services cannot be accessed on CableCARD-equipped Unidirectional Digital Cable Products purchased at retail without additional two-way capable equipment.

you sure? it's supposed to look different, just like you said - the option is down on the 2nd page of the menu (for me). It is possible the box doesn't have the ability to control the power like the older models (which is odd).

Yes, I'm sure. It must be something with that box.

The Samsung 3090 is a DVR, isn't it? I don't want a DVR. But I would be interested to hear from anyone without a DVR but with an HD settop box who uses this feature so I know which model box to ask TWC for. The rep at TWC was clueless, and insisted that no model did that (including my old Pioneer, which clearly did...)

My condo is made up of three sections. Condo 1 just got FiOS lit up! So hopefully, I'm not too far behind!

I will miss BBC-HD though. I can't imagine watching Top Gear in SD :(

And....now that I've signed up for FIOS they finally add my #1 most wanted HD channel (of course, behind HDNet which I will pick up) -- Sundance!

Hopefully FIOS won't be TOO far behind in their adds....

On or about March 2, 2011 we will launch Sundance HD and Wedding Central HD on channels 290 and 794 respectively.

Somebody remind me again what an HD channel would be doing in the 200's? Keeping Encore HD company...?

And SNY HD and YES HD booted out of the HD sports club in 400's, exactly why...?

I'm sure there's a technical or contractual reason, but as a customer it's just a pain in the neck to find anything that way.

Does anyone have a list of which channels belong to which package, or which ones are premium? I am getting rid of them on my guide in Windows Media Center. I know TWC has that PDF but it is not showing in detail, like note next to channel.

Also, I just see that four channels appeared
ZOOMUSA
TIMES

EPIXHD
EPIXHD2

Are EPIX channels premiums?
How about following: GOLTVHD, FSC PLUS HD, ESPN BB HD, ARABIC CHANNEL, KNN ?
I thought some of these foreign channels were only in International package.

Somebody remind me again what an HD channel would be doing in the 200's? Keeping Encore HD company...?

And SNY HD and YES HD booted out of the HD sports club in 400's, exactly why...?

I'm sure there's a technical or contractual reason, but as a customer it's just a pain in the neck to find anything that way.

SNY and YES HD were never in the 400s - and are still on their original positions in the 700s (just like a bunch of other sports channels that arent in the 400s, like ESPN and MSG) - but i still have no idea why there were ever added to the 500s - unless they had (or still have) some plans for bigger shifts that got delayed

And the upper 200s is some newer 6th premium package that replaced 'just Encore' - but many of the channels are also in the 700s - no idea what they're trying to do though....

Does anyone have a list of which channels belong to which package, or which ones are premium? I am getting rid of them on my guide in Windows Media Center. I know TWC has that PDF but it is not showing in detail, like note next to channel.

Also, I just see that four channels appeared
ZOOMUSA
TIMES

EPIXHD
EPIXHD2

Are EPIX channels premiums?
How about following: GOLTVHD, FSC PLUS HD, ESPN BB HD, ARABIC CHANNEL, KNN ?
I thought some of these foreign channels were only in International package.

do those 4 have channel #s or any other info on your Windows Media Center?

Epix launched just over a year ago (and it is a premium I guess), but there has not been any news of TWC adding it - are you getting the actual channel - or just a listing?

Zoom and Times are international (Indian) channels - non-HD... but again - nothing showing them on the cable box lineup.

And this site (http://www.timewarnercable.com/nynj/support/clu/clu.ashx) does have the packages... although its never 100% perfect

295 - EPIXHD - Epix HD
296 - EPIXHD2 - Epix HD 2

I can't tell if there is actually any broadcast or if it is blank guide listing, which is why I was asking if they were Premiums, or if I had reception problem.

How about others?
GOLTVHD, FSC PLUS HD, ESPN BB HD, I am not getting these

Additionally,
HALLMARK HD - 684 - Channel has been relocated, SDV Error showed up. What channel number do you have right now for Halmark HD? It said "Select this channel again to watch"
When I went back to channel, it showed up, but I assume that's a feature of ATI tuner to still tune to it with same channel numbers since I can change the channel numbers keeping same tune.

Why is there an asterisk next to G4 HD* and why is it listed under Premium?
Is it really a Premium channel?



Zoom and Times are international (Indian) channels - non-HD... but again - nothing showing them on the cable box lineup.


I don't have picture in Zoom, but I can watch Times. I actually have service on Times. When I get back, I will re-check and confirm that it is is actually Times, and channel number.

295 - EPIXHD - Epix HD
296 - EPIXHD2 - Epix HD 2

I can't tell if there is actually any broadcast or if it is blank guide listing, which is why I was asking if they were Premiums, or if I had reception problem.

How about others?
GOLTVHD, FSC PLUS HD, ESPN BB HD, I am not getting these

Additionally,
HALLMARK HD - 684 - Channel has been relocated, SDV Error showed up. What channel number do you have right now for Halmark HD? It said "Select this channel again to watch"
When I went back to channel, it showed up, but I assume that's a feature of ATI tuner to still tune to it with same channel numbers since I can change the channel numbers keeping same tune.

GOLTVHD, FSC PLUS HD, ESPN BB HD are sports pack channels...

Hallmark HD working on 684

Why is there an asterisk next to G4 HD* and why is it listed under Premium?
Is it really a Premium channel?

like i said - there are errors - but the * doesn't mean premium (and the Manhattan lineup doesn't show either - the * is supposed to mean basic but digital only.

I don't have picture in Zoom, but I can watch Times. I actually have service on Times. When I get back, I will re-check and confirm that it is is actually Times, and channel number.

Times must be the channel that showed up on Freq 735MHz ch 49 (since i didn't find anything new in the box program guide....)


Also, there have been 2 HD ch spots on freq 771 (ch 10 and 11) that i haven't been able to match up... could be EPIX (although any new HD has been pretty much been SDV....)

I can check and verify if EPIX is SDV later tonight.
I had some problems with my TA, missing some channels, and Tech sent a new config file, it still was not working, but now it seems to be working. I am supposed to have a truck roll tomorrow with a TA replacement, but I am hoping that it actually needed some time for new config file to work, and the channels will actually work in the morning, if so I can cancel the truck roll.

Got a FIOS is coming soon to my community notice in the mail but it does not say when. Does that mean they are actually working in my building or my street?
I really hope it is true although my TWC has been dropout free for quite a while now but I would like to have HDNet again

Nothing new here or, that hasnt already been disucssed but havent posted in these forums in a while...

Im beyond annoyed: whenever I buy a movie, it freezes and then stops and then I have to restart it and forward to the point that i was at.

This happens to me roughly 50% of the time; total crapshoot.

Ive been dealing with this for 7 years now. Is there anything that can be done?

Got a FIOS is coming soon to my community notice in the mail but it does not say when. Does that mean they are actually working in my building or my street?
I really hope it is true although my TWC has been dropout free for quite a while now but I would like to have HDNet again

Ugh. *jealous* Where in NYC are you located?

Not that I can do anything about it. But if they see the general trend of more and more dissatisfied customers from Time Warner signing up (and more money flowing in from us) it will motivate them to continue to expand more service into our area. The snowball effect.

I hope that you are right. What part of the UWS are you in??When i call Verizon they have no news about when they will be on my block (w70st):(

Got a FIOS is coming soon to my community notice in the mail but it does not say when. Does that mean they are actually working in my building or my street?
I really hope it is true although my TWC has been dropout free for quite a while now but I would like to have HDNet again
For me, the actual FIOS install completed in my building about 3 months after I first saw the notices posted. You will see them working in your building before it's offered, obviously. The final indication they were done is was new small network box just above my apartment door!

Your super should be able to give you specifics about when the install is slated for your building as they will obviously have to work with your super to do the install....

Scott

I hope that you are right. What part of the UWS are you in??When i call Verizon they have no news about when they will be on my block (w70st):(
I'm on W86 st....It's not too far down to 70th st. after that!

Ugh. *jealous* Where in NYC are you located?

I am at Tudor City Place but my building has a bulk deal with TWC so I don't know if they will let FIOS in

I am at Tudor City Place but my building has a bulk deal with TWC so I don't know if they will let FIOS in

There are many buildings with bulk twc deals where FiOS is available. Bulk does not equal exclusive. Its just that there may be less incentive for people to switch if they are paying discounted bulk rates rather than full retail twc rates.

I'm on W86 st....It's not too far down to 70th st. after that!

104 W. 70 (between columbus and broadway) has had FIOS for about a year.

There are many buildings with bulk twc deals where FiOS is available. Bulk does not equal exclusive. Its just that there may be less incentive for people to switch if they are paying discounted bulk rates rather than full retail twc rates.

Yep, the funny thing is that they announced bulk Time Warner rates in my building about one month before they announced the FIOS install so there no exclusivity clause there.

I hope that you are right. What part of the UWS are you in??When i call Verizon they have no news about when they will be on my block (w70st):(

FiOS has been available for some time in the towers along west end ave from 66 to 70 street

In case anyone else out there is looking to switch to FIOS, I have been dealing with a sales rep who is so sharp and willing to go the extra mile to make sure everything is OK with my order, I have been blown away. PM me if you want he name and/or extension.

FWIW I have been concerned with which model DVR they give to me (not very different from TWC, they have various model DVRs floating around) and she has gone the extra mile in making sure I'm going to get the latest model with the 500GB drive built in (and eSata expansion port to be enabled when the next version of their software which is beta testing rolls out) when the installers come.

Not to mention she has worked pretty hard to get answers to all of the technical questions I'm posing and been totally pleasant about it. When was the last time you had a CSR from TWC call you back with answers to your questions. Or let you know that it would take a while on hold and offer to call you back when she got the answer?

In case anyone else out there is looking to switch to FIOS, I have been dealing with a sales rep who is so sharp and willing to go the extra mile to make sure everything is OK with my order, I have been blown away. PM me if you want he name and/or extension.

FWIW I have been concerned with which model DVR they give to me (not very different from TWC, they have various model DVRs floating around) and she has gone the extra mile in making sure I'm going to get the latest model with the 500GB drive built in (and eSata expansion port to be enabled when the next version of their software which is beta testing rolls out) when the installers come.

Not to mention she has worked pretty hard to get answers to all of the technical questions I'm posing and been totally pleasant about it. When was the last time you had a CSR from TWC call you back with answers to your questions. Or let you know that it would take a while on hold and offer to call you back when she got the answer?

Latest FiOS dvr is motorola 7232 with 320gb hd

PM me if you want he name and/or extension. I’ve experienced the same good service when I first dealt with Verizon. I haven’t had any situations to deal with, so I can’t comment further. But yes, they are very accommodating.

From what I understand, new sign ups are more likely to get the new 500GB box rather then established folks. It’s not like TW where you can walk into a center and play the swap out game. It’s a little more involved. I haven’t tried to switch mine out yet. I’m waiting for the rollout.

If you can PM this CSRs info, I’d be grateful. Perhaps I can get the ball rolling.

TIA

Latest FiOS dvr is motorola 7232 with 320gb hd
Make that 7232-P2 with 500gb HD

And this dude has 1.16TB on Fios :eek:;):cool:
http://www.avsforum.com/avs-vb/showthread.php?p=19726157#post19726157

I am Jealous but happy for you, plus I'm on the UWS so there is hope! They look less expensive is it true?

just in case anyone needed a reason:

http://www.timewarnercable.com/nynj/learn/bundles/details/ratechanges.html

I having TONS of pixelation/freezing/audio clipping on SNYHD (726) and ESPNUHD (479.) Would like to see if they share a QAM but I can't find an updated list. Anyone have one they can share?

just in case anyone needed a reason:

http://www.timewarnercable.com/nynj/learn/bundles/details/ratechanges.html

Anyone switching over to Verizon solely for cost may be in for a rude awakening down the road. These artificially low rates are just that, artificial, and they won’t last forever; they can’t. Verizon didn’t make this massive investment in fiber infrastructure to sell the product at a loss.

I believe once FIOS gets a firmly entrenched market share and the balance of the City is wired, you’ll see a more balanced and natural costing structure. At the end of the day, FIOS will cost more than Cable. You’ll pay more because you’re getting more; it’s that simple.

A_C

Anyone switching over to Verizon solely for cost may be in for a rude awakening down the road. At the end of the day, FIOS will cost more than Cable. You’ll pay more because you’re getting more; it’s that simple.

A_CWell, “at the end of the day,” if I’m saving over $50 bucks per month, that’s $600 per year. And I haven’t seen the end of the day in the 18 or so months since I switched over, and I’m price locked in for another 16 or so months. So I’m not too concerned with when that end of the day finally comes. I’ll have saved plenty. Sure, they’ll be raising their rates but who knows what new situations will be available then. At least now I'm paying a fair price for a great product.

Well, “at the end of the day,” if I’m saving over $50 bucks per month, that’s $600 per year. And I haven’t seen the end of the day in the 18 or so months since I switched over, and I’m price locked in for another 16 or so months. So I’m not too concerned with when that end of the day finally comes. I’ll have saved plenty. Sure, they’ll be raising their rates but who knows what new situations will be available then. At least now I'm paying a fair price for a great product.
..and for me that will be over $100 a month (at TWC's current rates) and I'm price-locked (without having to commit to a contract) with FIOS for 2 years. That's $2,400 right off the bat for (supposedly) far better internet service, a DVR with much more space [500GB built in] and (coming soon) fully supported ESata expandability, tons more free HD VOD + Premium movie channels' HD-VOD included in their package, (mostly) the channels I want [HDNets], and almost double the amount of premium movie channels as I am getting on TWC.

I believe once FIOS gets a firmly entrenched market share and the balance of the City is wired, you’ll see a more balanced and natural costing structure. At the end of the day, FIOS will cost more than Cable. You’ll pay more because you’re getting more; it’s that simple.

A_C

There's no evidence that Verizon is taking a loss on its FIOS business or offering its service at a loss. Its financial statements plainly show the business is VERY profitable, as you'd expect since the operating cost of providing internet or cable service is ludicrously low. Given TWC's monopoly position in the city, I think it's far more likely that TWC's pricing is far above where it should be and that Verizon's lower prices may be where prices would settle in a genuinely competitive market. Verizon may provide "more" service for less but it's able to do so not because it's taking a loss but because TWC's price is vastly inflated by its monopoly service position. No doubt Verizon's prices will go up; experience in other markets where they have gained market share shows that it eventually raises prices. But I don't see why the fact Verizon will eventually raise prices should deter people who can save money now from switching to them. It's not as though future price increases are retroactive and people would have to give back their past savings to Verizon.

..and for me that will be over $100 a month (at TWC's current rates) and I'm price-locked (without having to commit to a contract) with FIOS for 2 years. That's $2,400 right off the bat for (supposedly) far better internet service, a DVR with much more space [500GB built in] and (coming soon) fully supported ESata expandability, tons more free HD VOD + Premium movie channels VOD included in their package, (mostly) the channels I want [HDNets], and almost double the amount of premium movie channels as I am getting on TWC. I guess if I were still with TW and switched over now, I'd be at the $100 savings per month rate too. :p ;)

And the Esata is good for 1TB external hard drive. Not too shabby.

Basically, if you're lucky enough to be in a Fios area, it's a no brainer.

There's no evidence that Verizon is taking a loss on its FIOS business or offering its service at a loss. Its financial statements plainly show the business is VERY profitable, as you'd expect since the operating cost of providing internet or cable service is ludicrously low. Given TWC's monopoly position in the city, I think it's far more likely that TWC's pricing is far above where it should be and that Verizon's lower prices may be where prices would settle in a genuinely competitive market. Verizon may provide "more" service for less but it's able to do so not because it's taking a loss but because TWC's price is vastly inflated by its monopoly service position. No doubt Verizon's prices will go up; experience in other markets where they have gained market share shows that it eventually raises prices. But I don't see why the fact Verizon will eventually raise prices should deter people who can save money now from switching to them. It's not as though future price increases are retroactive and people would have to give back their past savings to Verizon.

Operating cost of twc or FiOS is hardly ludicrously low but over time the costs go down as efficiencies are gained and cost is spread over more customers. Programming costs however will continue to skyrocket out of control.

Programming costs however will continue to skyrocket out of control.
...which is really only due to the cable companies' refusal to offer a la carte service. If I understand it correctly, the ESPN and other sports nets are by far the most expensive channels, and I can count on one hand the number of times I've watched them since I signed up with Time Warner in 1993!

Seriously I suspect that among most of us, (beyond the local broadcast networks and premiums) we could probably narrow our cable package down to 15 channels that we ACTUALLY watch (as opposed to the 300 that they offer us). If TWC and the other companies had a list to pick from and a set price for how much each channel would raise your bill, we'd all win out in the end.

The losers would be the lesser-watched/very niche cable channels that nobody cares about paying fees for that benefit from the whims of the cable companies that lump them into packages that contain other channels that we DO want.

Really, if cable companies are still offered monopolies in areas, their franchise agreements should force them to give the subscribers more granular options and more transparency in how their fees are calculated for packages.

...which is really only due to the cable companies' refusal to offer a la carte service. If I understand it correctly, the ESPN and other sports nets are by far the most expensive channels, and I can count on one hand the number of times I've watched them since I signed up with Time Warner in 1993!

Seriously I suspect that among most of us, (beyond the local broadcast networks and premiums) we could probably narrow our cable package down to 15 channels that we ACTUALLY watch (as opposed to the 300 that they offer us). If TWC and the other companies had a list to pick from and a set price for how much each channel would raise your bill, we'd all win out in the end.

The losers would be the lesser-watched/very niche cable channels that nobody cares about paying fees for that benefit from the whims of the cable companies that lump them into packages that contain other channels that we DO want.

Really, if cable companies are still offered monopolies in areas, their franchise agreements should force them to give the subscribers more granular options and more transparency in how their fees are calculated for packages.

a la carte will not make things better - that will just lead the networks to increase their fees...

I having TONS of pixelation/freezing/audio clipping on SNYHD (726) and ESPNUHD (479.) Would like to see if they share a QAM but I can't find an updated list. Anyone have one they can share?

I'm having the SAME issues...unbearable on 726 in particular. :mad:

I'm having the SAME issues...unbearable on 726 in particular. :mad:

I have a truck roll scheduled for tomorrow morning. Have you found any other channels that also do it? I'm in Columbia Waterfront... Is it safe to assume we're serviced from two different TWC plants?

a la carte will not make things better - that will just lead the networks to increase their fees...

Yep, but then I can value whether that network is worth it to me. If they increase their fees too much, then the market will self-correct as people cancel because the fees are too high. Now there is no parity and it's all political as cable companies decide what is better for their bottom line (look at the fights that come up over ABC/Disney/ESPN every year, or other cable channels) than the consumers' bottom line.

I am on the UWS by Lincoln Center. Have been having terrible video and audio breakups on virtually all channels on my Cisco cable box as well as on my two TiVo cable cards. Anyone else experiencing major problems tonight? Virtually unwatchable.

I am on the UWS by Lincoln Center. Have been having terrible video and audio breakups on virtually all channels on my Cisco cable box as well as on my two TiVo cable cards. Anyone else experiencing major problems tonight? Virtually unwatchable.

I noticed SNY HD and ESPN HD having some issues. The Weather Channel has recently had audio dropouts as well. Is this perhaps TW trying to squeeze too many channels into the pipeline? I don't recall having these issues until over the last 6–12 months or so.

I noticed SNY HD and ESPN HD having some issues. The Weather Channel has recently had audio dropouts as well. Is this perhaps TW trying to squeeze too many channels into the pipeline? I don't recall having these issues until over the last 6–12 months or so.

no

no

Berk- Know where I can find an updated QAM list to see if there is a correlation with the channels that are having issues?

Berk- Know where I can find an updated QAM list to see if there is a correlation with the channels that are having issues?

the last one i did is somewhere in the thread a few pages back...

I'll get another one posted as soon as there is a significant change (there hasn't been one in a while - just minor changes/additions)

ESPN was pretty bad downtown today as well. Haven't checked in a while. Last night HBO during Real Time the pixilation was so bad the box froze.

My landlord who is a decent man and whom I communicate with told me yesterday he signed the papers this week for FIOS in his buildings, my building. It is on it's way. My question if anyone knows is how long do you think it will take Verizon to begin? I'm assuming they but a big box in the basement prior to wiring everyone....

no

If that's true, then it's just poor SQ. I need to call anyway, because no one got back to me when I called last week about MSG HD disappearing suddenly.

I'm having serious problems tonight. They started around 11:45pm duirng SNL. Now I can only get a few channels to come in. HBOHD is just a black screen, but HBO2HD comes in. Hardly any HD channels work. I can get some SD. This is crazy, but with TWC what can one really expect?

I've noticed some audio dropouts. I noticed it in the last 4 or 5 days, mostly during playback of shows on the dvr. I'm in Tribeca.

I still have an SA8300HD, which could be the problem. I've noticed the hard drive spinning up and down; as well as an intermittent buzzing sound coming from the box. I'm thinking of exchanging it. What's the "best" box out there?

The audio dropouts/pixelation issues were so bad last night on MSGHD I gave up and watched on the SD channel. If any of you are seeing these issues on (MSGHD, SNYHD, ESPNUHD.. or really any channel) send a message via twitter to the guys at @TWCableHelp. They are compiling a list to submit to the NYC engineers. The supervisor that came to my place on Saturday said he was able to replicate the issue at their office on 5th Ave in Brooklyn and that he was going to escalate it.

My landlord who is a decent man and whom I communicate with told me yesterday he signed the papers this week for FIOS in his buildings, my building. It is on it's way. My question if anyone knows is how long do you think it will take Verizon to begin? I'm assuming they but a big box in the basement prior to wiring everyone....
I think it took about 3 months after they announced it in my building to get it completed. They do install something in the basement but what takes them a while is they actually optimistically wire the entire building up to the entrance to EACH apartment door. Yes, that's right -- they installed a box over the door of every individual apartment in the building.

Once they finished (which took a while of daily work -- mine is a big building) then they hung up signs and had Verizon reps set up in lobby of the building selling the packages and all....

Scott

thanks Scott

The audio dropouts/pixelation issues were so bad last night on MSGHD I gave up and watched on the SD channel. If any of you are seeing these issues on (MSGHD, SNYHD, ESPNUHD.. or really any channel) send a message via twitter to the guys at @TWCableHelp. They are compiling a list to submit to the NYC engineers. The supervisor that came to my place on Saturday said he was able to replicate the issue at their office on 5th Ave in Brooklyn and that he was going to escalate it.
audio dropouts and Video stuttering have been incessant. Sat night on HBO and last night as well

Does anyone know what the latest and greatest HD DVR is that is available in New York city. I have the SA8300HDC and while it works ok, I've had it for like 4 years and I'm thinking that something better must be available (bigger hard drive, faster gui response times). What is the best TWC DVR box that is available in Manhattan?

Is anyone having problems using the TWC DVR on Showtime?
Every time I check the recordings they are only 1 minute or less out of the 30 minutes to 1 hr they were supposed to be
No problems recording other channels
Is TWC disabling DVR of Showtime?
That would suck gievn how much they charge for DVR and the pay channels

Is anyone having problems using the TWC DVR on Showtime?
Every time I check the recordings they are only 1 minute or less out of the 30 minutes to 1 hr they were supposed to be
No problems recording other channels
Is TWC disabling DVR of Showtime?
That would suck gievn how much they charge for DVR and the pay channels

i had a problem with this past sunday - although there have been many reports of various channels not working well over the weekend

And no -they are not disabling DVRing channels.

hmmm... looks like i should've been checking my dvr

showtime has had some problems the last few weekends of my recordings

Is anyone having problems using the TWC DVR on Showtime?
Every time I check the recordings they are only 1 minute or less out of the 30 minutes to 1 hr they were supposed to be
No problems recording other channels
Is TWC disabling DVR of Showtime?
That would suck gievn how much they charge for DVR and the pay channels

I had the same issue with Showtime last Sunday as well and had to record the shows I was trying to get on Monday instead. Luckily they repeat the Sunday night lineup lots of times over the week so you still have opportunities to grab it!

Tried again last night at 10pm

Showtime still cuts off the DVR after 1 minute

Everything else I recorded was fine before and after

Tried again last night at 10pm

Showtime still cuts off the DVR after 1 minute

Everything else I recorded was fine before and after

Hmm...worked for me the 2nd time around. Maybe try a reboot?

February 4, 2011

The previously announced launch of Oxygen HD, in Manhattan, Brooklyn and Queens, scheduled for February 9, 2011 will now occur on March 2, 2011.

On or about March 7, 2011 the following channels will not be able to be accessed on CableCARD-equipped Unidirectional Digital Cable Products purchased at retail without additional two-way capable equipment: American Life (ch. 153), BBC America (ch. 106 & 811), CBS College Sports TV (ch. 457), Centric (ch. 89 & 893), CMT (ch. 140 & 891), CNBC World (ch. 139 & 849), CNN International (ch. 133 & 851), Current TV (ch. 103), Discovery Fit & Health f/k/a Fit TV (ch. 116, 863 & 1908), DIY (ch. 145, 866 & 1907), ESPN Classic (ch. 451), ESPNU (ch. 170), EWTN Español (ch. 868), Fox College Sports Atlantic (ch. 452), Fox College Sports Central (ch. 453), Fox College Sports Pacific (ch. 454), Fox Deportes (ch. 125 & 822), Fox Movie Channel (ch. 257), Fox Soccer Channel (ch. 124 & 824), Fuel (ch. 456), GAC (ch. 141 & 892), gmc (ch. 152), Jewelry TV (ch. 151 & 876), Lifetime Real Women (ch. 127 & 859), National Geographic Wild (ch. 158), Ovation (ch. 83), Planet Green (ch. 114 & 834), REELZ Channel (ch. 131 & 259), Speed Channel (ch. 123), The Africa Channel (ch. 87), The Tennis Channel (ch. 455), The Word Network (ch. 142 & 870), TV One (ch. 90), VH1 Classic (ch. 136 & 890) and Wedding Central (ch. 94). In Manhattan, Brooklyn and Queens: EWTN (ch. 146 & 867), HSN (ch. 39 & 875) and ShopNBC (ch. 32 & 873). In Mt. Vernon: EWTN (ch. 71 & 867), HSN (ch. 72 & 875).


(nice of them to post this 2 days early.....)

So they're finally moving SD channels to SDV

I think it took about 3 months after they announced it in my building to get it completed. They do install something in the basement but what takes them a while is they actually optimistically wire the entire building up to the entrance to EACH apartment door. Yes, that's right -- they installed a box over the door of every individual apartment in the building.

Once they finished (which took a while of daily work -- mine is a big building) then they hung up signs and had Verizon reps set up in lobby of the building selling the packages and all....

ScottThis can not happen in my Bullding Its a co-op. You have to vote yes or no to get it or not a lot of owners will not want a box over they door. Our building has no basement What will they do??:confused:

This can not happen in my Bullding Its a co-op. You have to vote yes or no to get it or not a lot of owners will not want a box over they door. Our building has no basement What will they do??:confused:

My building is a co-op and they didn't do anything like poll the shareholders to ask. They just did it! No clue who they went through to get the approval other than the Super. I doubt anyone even noticed the new small metal junction box over their door when VZ installed it. It's pretty innocuous.

If I wasn't looking for it, I would never have noticed.

No basement? Well there must be some place where things like the telephone switching is done. Verizon, being primarily a phone company, will probably locate their equipment in the same spot.

Scott

Tried again last night at 10pm

Showtime still cuts off the DVR after 1 minute

Everything else I recorded was fine before and after


Travel Channel too. My Bizarre Foods.... got cut off after one min! GRRRR

My building is a co-op and they didn't do anything like poll the shareholders to ask. They just did it! No clue who they went through to get the approval other than the Super. I doubt anyone even noticed the new small metal junction box over their door when VZ installed it. It's pretty innocuous.

If I wasn't looking for it, I would never have noticed.

No basement? Well there must be some place where things like the telephone switching is done. Verizon, being primarily a phone company, will probably locate their equipment in the same spot.

Scott

My landlord once told me in NY there's a hands off utilities. They can go or do whatever they please. This may not be so as I am a renter.

how are those cable resellers to deal with? i have fios which i love, but they still don't offer Fox Soccer hd< Fox Soccer Plus HD, Gol TV HD, BBC America HD. SO i was going to just get time warner for Cable tv. I was offered a deal from a reseller for 50 a month for all basic channels for 12 months, should i trust it?

This can not happen in my Bullding Its a co-op. You have to vote yes or no to get it or not a lot of owners will not want a box over they door. Our building has no basement What will they do??:confused:

every building is different and not every apt has a box over door

so i got time warner nyc to honor my $50 a month for Digital cable, when i told them i would need 2 cable cards they said they could not offer them at that price and wanted to charge me $30 more a month isn't that illegal?

every building is different and not every apt has a box over door

I Know. We also have a Board and they can be a pain:rolleyes:. Thay have the final say:(

so i got time warner nyc to honor my $50 a month for Digital cable, when i told them i would need 2 cable cards they said they could not offer them at that price and wanted to charge me $30 more a month isn't that illegal?

http://www.timewarnercable.com/nynj/learn/bundles/pricing.html

they were giving me the dtv value for that price, and wanted to ad $30 more for the cards is what im saying

how are those cable resellers to deal with? i have fios which i love, but they still don't offer Fox Soccer hd< Fox Soccer Plus HD, Gol TV HD, BBC America HD. SO i was going to just get time warner for Cable tv. I was offered a deal from a reseller for 50 a month for all basic channels for 12 months, should i trust it?

Don't DO IT! If you search the FIOS boards, BBC-A HD & Fox Soccer HD are the next 2 channels they're going to add. Of course there is no date on them, but it's clearly in the works!

actually BETHD will be added 1st, i can get Gol TVHD and FoxSOccer PLus HD from TW with the sports package while on fios i can only get fox soccer plus for a extra $15 and another 10 or so for gol tv with the sports package. i don't want to come back to tw but the Soccer might bring me back. but im keeping my fios internet and phone

actually BETHD will be added 1st, i can get Gol TVHD and FoxSOccer PLus HD from TW with the sports package while on fios i can only get fox soccer plus for a extra $15 and another 10 or so for gol tv with the sports package. i don't want to come back to tw but the Soccer might bring me back. but im keeping my fios internet and phone
If you don't mind periodic picture freezes, audio dropouts, and now "Channel is not available" messages since they've implemented SDV, then come back to TWC. Otherwise do everything you can to stay off of TWC!

I wonder if Verizon has a customer retention team like TWC does that can cut you some super deal if you threaten to cancel and switch back to Time Warner?


I know that as a new potential Verizon customer they offered me some incredible deals to switch, which you, as an existing customer will not have access to.....

if verizon had the channels i would stay, but they are channels i want, its hard watching sports in sd once you get use to HD. ANd we still don't even have MSG in HD so i cant see any Champions League games in HD

if verizon had the channels i would stay, but they are channels i want, its hard watching sports in sd once you get use to HD. ANd we still don't even have MSG in HD so i cant see any Champions League games in HD

no MSG HD has been the deal breaker for me (whenever I actually do end up with the opportunity to get Fios)

i think ill stick with Fios, just talked to a CRS, who was really rude and told me that there is no way i could be getting 25mbps down and up on Fios. Basically arguing with a potential customer. i Remember why i left TWC in the 1st place

Question: can your landlord suggest wiring the apartment for Fios? Or is it up to Fios when and where they do it?

The audio dropouts/pixelation issues were so bad last night on MSGHD I gave up and watched on the SD channel. If any of you are seeing these issues on (MSGHD, SNYHD, ESPNUHD.. or really any channel) send a message via twitter to the guys at @TWCableHelp. They are compiling a list to submit to the NYC engineers. The supervisor that came to my place on Saturday said he was able to replicate the issue at their office on 5th Ave in Brooklyn and that he was going to escalate it.

I haven't been getting MSGHD at all. When I turn there, I get the usual channel info banner, but otherwise a blank gray screen. I e-mailed TWC Help, and have been contacted by an agent (I forget the department's name, but it's a different exchange than the usual 358) who has been working with me on the issue. The cause (yet to be determined) could be related to your situation, I don't know. We'll see what happens.

What is this with some channel not available try again later or press A to try again. Nothing any one know what this is.

I haven't been getting MSGHD at all. When I turn there, I get the usual channel info banner, but otherwise a blank gray screen. I e-mailed TWC Help, and have been contacted by an agent (I forget the department's name, but it's a different exchange than the usual 358) who has been working with me on the issue. The cause (yet to be determined) could be related to your situation, I don't know. We'll see what happens.

If it's the same group that is handling my case it's the customer relations department. A woman named Ms Zephir is handling mine. Doesn't seem to be getting better tho. Not sure why this is such a difficult thing for them to track down when the supervisor that did my truck roll said it was also happening in their own office.

If it's the same group that is handling my case it's the customer relations department. A woman named Ms Zephir is handling mine. Doesn't seem to be getting better tho. Not sure why this is such a difficult thing for them to track down when the supervisor that did my truck roll said it was also happening in their own office.

It's the Apartment Managers Program Department that was helping me. And the woman I worked with was nice (Ms. White). As it turned out, I solved the problem myself, for it seems that MSG couldn't handle the signal being filtered through my Mondial Magic Brick or Tripplite HTC1210ISOCTR; it was fine through the Tripplite before. Anyway, MSG likes the Furman unit I replaced it with, so problem solved. I'll have to see if there's any hum in the system now that I disengaged the Mondial device.

I'm supposed to monitor things over the weekend and call her with a final report, and if things are still good the ticket will be closed.

I'm missing all sorts of channels right now - anyone else?

EDIT: Nevermind - looks like it was my box not tuning properly

As it turns out, I have a problem with my box, according to the remote diagnostic, which may explain the recent freezes, audio dropouts, macroblocking, etc. An appointment must be set up. I hope it is the box, so there's no need to go to the roof, or worse, the pole.

Plus, depending upon what device one uses, some channels can be lost. The Furman gives me the missing channel, but the hum is worse. I've ordered a Jensen Iso Max VRD-1FF, which is supposed to solve the 60Hz problem without taking channels. We'll see.

^^^Maybe related to the two previous post: From ~5-7 pm Tuesday, the guide-listed "Cash Cab" on Discovery (766) was intermittent, switching back and forth to what was already on the Science Channel (775) Tried a cold boot, thinking my vintage 8300HD STB wasn't tuning correctly, but no help. Fun with switched digital video (SDV) perhaps. Later evening programming on other channels seemed okay. Midtown east NYC location. -- John

^^^Maybe related to the two previous post: From ~5-7 pm Tuesday, the guide-listed "Cash Cab" on Discovery (766) was intermittent, switching back and forth to what was already on the Science Channel (775) Tried a cold boot, thinking my vintage 8300HD STB wasn't tuning correctly, but no help. Fun with switched digital video (SDV) perhaps. Later evening programming on other channels seemed okay. Midtown east NYC location. -- John

my box seemed to be intent on keeping one of the tuners on freq 591MHz (which is the communication frequency between the head end and the box) - so flipping seemed to cause some odd problems for a little while - all was fine after a little while (until something didnt start recording at 11, so then i rebooted...)

FIOS install successful, and so far am very happy with what I've got.

Believe the hype about picture quality. The difference between the HD picture quality of what I'm now getting on FIOS and what I had been getting earlier in the day on TWC is truly breathtaking. And I'm only on a 32" LCD -- I can imagine that on larger screens it must be a night-and-day difference!

Apparently I did not have a lot to worry about as they are ONLY giving out the 500G Motorola 7232-P2 model DVR now in NYC. While there are a few things that the TWC DVR does better and there are a few things that don't work just right with the current DVR software (though aparently there is already a HUGE new release in public Beta with an HD guide, fully supported ESata drives up to 1TB. etc.), in most ways it is head and shoulders above the Navigator software in terms of usability and functionality. Things I can now do that I couldn't in Navigator: Set up an ad-hoc timed recording on any channel not specifically tied to a program, search for Actors, Directors and other descriptive text in addition the the title of a program, set up *2* distinct favorite channel lists (one for me, one for my wife -- SUPERB!), and hit the favorites button once to see a guide with just my channels, again for a guide with just hers, or a 3rd time for the full guide; also I can choose whether the channel +/- flips through all channels or just favorites. See 10 days worth of future programming. See a bar graph with how full my hard drive is (plus a total of how many hours I've recorded and an estimate of how many hours left).

On the negative side: On movies, no star rating (though on the positive side I can now see the full cast and usually the director). The audio Dolby Digital/PCM setting option does not seem to function. I can change it but it always outputs DD. Sometimes I want PCM.....Oh well. No support for making the outlets on the back of the box switched through the software (though it appears to be designed to do so). They recently scaled back their remote to a less fully-featured one and I can't seem to be able to reprogram it to control the volume of my external Amp (which I always use for my audio) the way I can with TWC's remotes. Most people recommend going to ebay and spending $10 on the old one.

Also, one of the other biggest things is the sheer amount of On-Demand HD content on FIOS. It really puts TWC to shame. Looking through their menus (which are a little crazily organized but more sensible on one VOD "channel" as opposed to the fake 20-30 OD "channels" that TWC offers) you can find hundreds and hundreds of free HD-OD options to watch -- including the HD versions of all of the premium on demand channels.

Internet speeds on the Ultimate 35/35 plan they gave me have been comparatively staggering as well.

So far, so good. TWC of course refuses to stop billing me until I return their equipment, so I will be attempting to do that tonight. Even though I called yesterday asking them to cancel my account, they said they won't do it until I give them their equipment back. When I posed them the question of whether they have the ability to remotely turn off my cable/DVR/internet service if I stopped paying my bill, they said "of course". So I asked them to apply that logic to me and turn my account off immediately in the same way they would if I'd stopped paying my bill, but they refused. ...trying to squeeze every last cent out of me!

If anyone is looking for a vintage 8300HD that works great with an external ESata drive, I will be returning mine back to the 96th st. TWC location tonight. :)

FIOS install successful, and so far am very happy with what I've got...

So jealous. TWC is virtually unwatchable for me these days with all the pixellation and other breakups.

So jealous. TWC is virtually unwatchable for me these days with all the pixellation and other breakups.

Yep, I didn't even bring it up, but last Friday's HBO comedy lineup was virtually unwatchable for me -- and in a new way that I'd never seen before -- pixelation, motion blur, blocky images -- in short, horrible. AND the Sunday night lineup on Showtime failed to record for me for the 2nd week in a row due to I don't know what? (Maybe reception/pixelation issues). Anyway, no worries anymore. And in the end, now that I have SHO-HD On-Demand I don't even care about recording them on Sundays since I can watch whenever I want.....

The installation techs said they have no clue how Verizon corporate decides what buildings/areas to expand to but they had some funny stories about how happy people are to dump Time Warner. One example "I had a 90 year old lady tell me 'I can't wait for you to turn off Time Warner -- they really suck! I even bought a new LCD HDTV in anticipation of my FIOS install". He said that universally people are happy to dump TWC, but he just didn't expect such enthusiasm from the old lady! They were nice enough but a little slow (I started out taking half a day off from work due to the install but wound up needing to really call out for the whole day it took them so long). I mean, what did I expect? They do work for the phone company! ;)

The only semi-shady thing so far was that Verizon signed me up for a free 2 month trial of all of these services that I didn't ask for and don't need and won't use -- virus scanning, hard drive backup, etc., and a video gaming thing....hoping I won't remember to cancel them after 2 months. Which is why I'm going to cancel them ASAP.

Welcome to the other side, Scott. You'll like it here. :)

Welcome to the other side, Scott. You'll like it here. :)
Yes, I've had the Kool-Aid. :)

Welcome to the other side, Scott. You'll like it here. :)

I hate you both. :) :) :) SO JEALOUS!!!

FIOS install successful, and so far am very happy with what I've got.

Believe the hype about picture quality. The difference between the HD picture quality of what I'm now getting on FIOS and what I had been getting earlier in the day on TWC is truly breathtaking. And I'm only on a 32" LCD -- I can imagine that on larger screens it must be a night-and-day difference!

Jealous here, too. In a large 21-floor coop (Midtown east), cabled for both RCN and TWC, so not sure if we'll ever get FIOS, despite my many online 'signups'. Interested mostly in top HD/SD picture quality; rarely have breakups or other artifacts here. But according to a table (http://www.avsforum.com/avs-vb/showthread.php?p=12591108#post12591108) posted by bfdtv ~3 years back, FIOS then wasn't trimming back the format resolution of SD, unlike other MSOs.

So if HDNet on FIOS is 'full rez', perhaps a 1080p display would show HDNet's Saturday am test patterns at close to 1920X1080 resolution (with this technique (http://www.avsforum.com/avs-vb/showthread.php?postid=5175424#post5175424)). My 8300HD-captured HDNet patterns still show ~1440 lines max effective horizontal resolution--similar to what most AVSers read--although I do read full 1920X1080 from the Spears-Munsil test Blu-ray on my '09 65" plasma and a few AVSers reported the same from HDNet several years back. Yup, a MSO could easily tweak just one or more channels, like HDNet, for full bandwidth delivery without rate-shaping; that's not saying they are. -- John

OWN HD launched here in Orlando this morning so any delay dispute between OWN HD/Discovery and Time warner should be over.

Jealous here, too. In a large 21-floor coop (Midtown east), cabled for both RCN and TWC, so not sure if we'll ever get FIOS, despite my many online 'signups'. Interested mostly in top HD/SD picture quality; rarely have breakups or other artifacts here. But according to comparison tables posted by bddtv some years back, FIOS then wasn't trimming back the format resolution of SD, unlike the compared Comcast and presumably other MSOs.
Yeah, even the SD channels look quite good on FIOS, where they looked like a smudgy mess on TWC. (Speaking of, I have been tuning into the BBC World News channel which I find to be really useful/interesting and I can't for the life of me understand why TWC doesn't carry since they do carry BBC-A and BBC-A HD -- according to this article http://en.wikipedia.org/wiki/BBC_World_News it has the largest audience of any news channel in the world!).

And the HD -- tuning into CNN-HD was truly awesome -- the in studio shots of the anchors was spectacular. The broadcast networks look virtually the same as TWC, as TWC only puts 2 of those on a QAM (and maybe some SD subchannels), but it's the non-broadcast networks that really make a difference. Haven't watched a ton of stuff yet (and the grimy source of the circa-1980 movie "Roadie" I watched on MGM-HD last night wouldn't put any HD system to the test) but I did watch Showtime's Californication on demand, and the picture quality was noticeably better. There was one scene where Hank's daughter was in a band playing at the Whiskey-A-Go-Go which I know would have been a pixellated mess on TWC due to the flashing lights and camera cuts, but was relatively well behaved on FIOS.

When I get to watching a recent movie from a high quality source, that should be a good system test.

So if HDNet on FIOS is 'full rez', perhaps a 1080p display would show HDNet's Saturday am test patterns at close to 1920X1080 resolution (with this technique (http://www.avsforum.com/avs-vb/showthread.php?postid=5175424#post5175424)).
Unfortunately that's not me. My display is 1080i.....

Yep, I didn't even bring it up, but last Friday's HBO comedy lineup was virtually unwatchable for me -- and in a new way that I'd never seen before -- pixelation, motion blur, blocky images -- in short, horrible. AND the Sunday night lineup on Showtime failed to record for me for the 2nd week in a row due to I don't know what? (Maybe reception/pixelation issues). Anyway, no worries anymore. And in the end, now that I have SHO-HD On-Demand I don't even care about recording them on Sundays since I can watch whenever I want.....

The installation techs said they have no clue how Verizon corporate decides what buildings/areas to expand to but they had some funny stories about how happy people are to dump Time Warner. One example "I had a 90 year old lady tell me 'I can't wait for you to turn off Time Warner -- they really suck! I even bought a new LCD HDTV in anticipation of my FIOS install". He said that universally people are happy to dump TWC, but he just didn't expect such enthusiasm from the old lady! They were nice enough but a little slow (I started out taking half a day off from work due to the install but wound up needing to really call out for the whole day it took them so long). I mean, what did I expect? They do work for the phone company! ;)

The only semi-shady thing so far was that Verizon signed me up for a free 2 month trial of all of these services that I didn't ask for and don't need and won't use -- virus scanning, hard drive backup, etc., and a video gaming thing....hoping I won't remember to cancel them after 2 months. Which is why I'm going to cancel them ASAP.
ditto on Showtime not able to record without an early cut off (and watch ) lately

The bigger difference for me, moving from Cablevision to FiOS, wasn't actually the picture quality. It was the sound quality. Movies all of a sudden acquired a full, resonant quality, pushing my sub to new depths and creating separation and clarity in the rear speakers that I had never gotten with Cablevision.

The bigger difference for me, moving from Cablevision to FiOS, wasn't actually the picture quality. It was the sound quality. Movies all of a sudden acquired a full, resonant quality, pushing my sub to new depths and creating separation and clarity in the rear speakers that I had never gotten with Cablevision.

Hmm....maybe Cablevision was squeezing the audio bitrates too? I guess that's entirely possible.

I haven't had a good opportunity to test any recent films yet. I was happy with the sound on TWC, generally. Picture quality continues to impress me after 2 days.

What is this with some channel not available try again later or press A to try again. Nothing any one know what this is.

It's Switched Digital Video. Some lesser-viewed channels are available only at the node router and when a user wants it, if capacity is available, it is sent to the set-top box. Yeah...it sucks. I actually had a VOD movie crap out on me mid-stream the other day. Couldn't get it back for 15 minutes.

FiOS...where for art thou?

Yep, I didn't even bring it up, but last Friday's HBO comedy lineup was virtually unwatchable for me -- and in a new way that I'd never seen before -- pixelation, motion blur, blocky images -- in short, horrible.

Is it just me, or has Discovery HD Theater picture quality degraded substantially recently. I can recall that when I first got TWC HD service in 2005, the picture quality of HD Theater was literally jaw-dropping. It was a showcase for what HD TV could look like. Today, it is a blurry, grainy, pixelated mess and virtually unwatchable. I have noticed similar degradation in PQ at Food Network, HGTV, and other networks which I believe are Discovery owned. Is this a problem that can be corrected by changing my cable box, or is it just a result of TWC squeezing too many channels into the bandwith and compressing signals?

Also, be sure you're not unknowingly on a splitter. It turns out I was. Things have improved since that was corrected. I still have trouble with MSGHD, though. It doesn't seem to like my Jensen Iso Max (or anything else I've tried for filtering the incoming coax).

Also, be sure you're not unknowingly on a splitter. It turns out I was. Things have improved since that was corrected. I still have trouble with MSGHD, though. It doesn't seem to like my Jensen Iso Max (or anything else I've tried for filtering the incoming coax).

why would u filter incoming coax? those things cause nothing but problems.

Is it just me, or has Discovery HD Theater picture quality degraded substantially recently. I can recall that when I first got TWC HD service in 2005, the picture quality of HD Theater was literally jaw-dropping. It was a showcase for what HD TV could look like. Today, it is a blurry, grainy, pixelated mess and virtually unwatchable. I have noticed similar degradation in PQ at Food Network, HGTV, and other networks which I believe are Discovery owned. Is this a problem that can be corrected by changing my cable box, or is it just a result of TWC squeezing too many channels into the bandwidth and compressing signals?
Only catch a few shows on HD Theater anymore and they're still fairly good here (Midtown east, 8300HD). Sunrise Earth is still clear, although its 24p capture as I've mentioned for years somehow makes it fuzzier than other 1080/60i-captured nature shows. Some rare 24p-capture nature shows result in severe resolution-pumping from a 1080p plasma--not present with a former non-deinterlacing 1080i CRT RPTV.

With SDV introduction, Planet Green programming here often breaks up into blocks when both fine details and rapid motion take place, such as water splashing or camera-panned trees. That's a sign of inadequate bit rates, perhaps from TWC rate shaping (http://broadcastengineering.com/infrastructure/broadcasting_dtv_digital_cable/) and requantization (http://archive2.avsforum.com/avs-vb/showthread.php?p=8011489&&#post8011489), if the program source isn't at fault. Rarely see such problems on the main Discovery channel(s) among the many science or reality shows viewed.

Also recall the superb PQ on early PBS and HDNet and other shows; wish someone had measured these early show bit rates compared to current delivery, as bfdtv compared Comcast vs FIOS (http://www.avsforum.com/avs-vb/showthread.php?t=1008271) in '08, finding about 20% higher rates on FIOS, on average. For SD programming, someone monitoring TWC by computer could also see if their SD format resolutions compare with bfdtv readings (http://www.avsforum.com/avs-vb/showthread.php?p=12591108#post12591108) of FIOS, since some MSOs reformat SD to conserve bandwidth--say ~530 or less horizontally versus 704 originally.

Doubt if cable box changes would stop severe glitches. With a DVR or camera, I'd record a series of messed-up shows to show a TWC tech and keep requesting service calls until the problem is resolved. -- John

Doubt if cable box changes would stop severe glitches. With a DVR or camera, I'd record a series of messed-up shows to show a TWC tech and keep requesting service calls until the problem is resolved. -- John

Thanks for the input, John. I will call TWC Customer Service and see if anything can be done to improve picture quality, though I have my doubts. Comparing 5 years ago to today, back then there were only about 12 HD channels available to me, but they all looked fabulous. Today, there are well over 100 channels available, but picture quality is mediocre on all but a few, such as Science, Travel, and Smithsonian. On my TV, OTA PQ with a rabbit ear antenna easily tops TWC's HD PQ. BTW, I think I was incorrect in naming Food Network and HGTV as Discovery networks, however, I stand by my assertion that their picture quality is not as good as it was just a year ago.

Thanks for the input, John. I will call TWC Customer Service and see if anything can be done to improve picture quality, though I have my doubts. Comparing 5 years ago to today, back then there were only about 12 HD channels available to me, but they all looked fabulous. Today, there are well over 100 channels available, but picture quality is mediocre on all but a few, such as Science, Travel, and Smithsonian. On my TV, OTA PQ with a rabbit ear antenna easily tops TWC's HD PQ. BTW, I think I was incorrect in naming Food Network and HGTV as Discovery networks, however, I stand by my assertion that their picture quality is not as good as it was just a year ago.

Yeah your problem is likely to be:
1. Messed up wiring (or splitter) in your apartment
2. Messed up wiring from the main hook up in your building to your apartment door
3. Messed up wiring from the street to your building


You are going to have to schedule a tech to come out and look at your signal strength and quality and wiring. You may need to be persistent about following up with them as different techs are required for work inside your apt. vs. outside your apt.

Also recall the superb PQ on early PBS and HDNet and other shows; wish someone had measured these early show bit rates compared to current delivery
I will say that even at its best, I used to often see "combing" effects on HDNet Movies on TWC. Never figured out whether it was TWC's recompression of the channel or something on HDNet's end.

But I will say that the HDNets are definitely clear as can be on FIOS. Really, the PQ difference is hugely noticeable (to my eyes) between TWC-NYC and FIOS on the non-broadcast channels -- squeezing that 3rd channel into the same QAM space HAS to be the issue (though it could be anything in TWC's signal chain crushing the PQ). Will most people notice/care? Probably not. But if you put both pictures next to each-other, the difference would be clear to anyone.

Another channel that looks spectacular on FIOS that I can't understand why TWC doesn't carry as a premium is EPIX-HD. It shows high quality (and recent) movies at their proper OAR. Some recent huge films on the channel: Shutter Island, the new Star Trek, Hot Tub Time Machine, Kick Ass.

why would u filter incoming coax? those things cause nothing but problems.

Depending upon what you have, filters can take out channels, it's true. But hum caused by the 60Hz ground current wreaks havok with my system. I can disconnect the cable every time I want to listen to music or watch a DVD, or use a filter and give up MSG, which is probably what I'll do.

Yeah your problem is likely to be:
1. Messed up wiring (or splitter) in your apartment
2. Messed up wiring from the main hook up in your building to your apartment door
3. Messed up wiring from the street to your building

Scott. Thanks for the suggestions, but it appears as if I must eat some crow today. Last night as I was watching TV and pulling my hair out at the lousy picture quality I was getting, I thought back again to a few years ago and the great picture I had at that time...and something hit me that I had not thought of before. Back then, I was using a Pioneer box and component cables, as opposed to the SA 4250HD box and HDMI cable that I have been using for the last couple of years. So, I decided to experiment and try connecting component cables to the SA box. And WOW, what a difference! I now have a sharp, clear picture with no motion pixelization and richer more natural looking colors, just as in the past. I had forgotten how good HDTV could look. Even the channels that looked good before with HDMI look better with component cables. Needless to say, I am elated, but this brings up some questions. 1) The HDMI cable I have been using is an $8.00 special from an online vendor well known to most of you here. I have always been led to believe that these are just as good as the $100.00 ones from Monster, etc. Is it possible that this is not true and that a premium cable would provide better picture quality?, or, 2) Is it possible that the SA box, or my TV, or the combination of the two just works better with component cables than with HDMI?, or, 3) Is it possible that the HDMI cable I was using was just defective, or worn out? I realize that this is not a hardware forum, but I thought I'd just mention these points for those that might be having similar issues. In any case, some apologies are due to TWC, although I do still get picture freezes and audio dropouts which I do believe are their fault. And, I think that I will invest in a more expensive HDMI cable this weekend to see if that really makes a difference, and I will post the result here.

...I think that I will invest in a more expensive HDMI cable this weekend to see if that really makes a difference, and I will post the result here.I wouldn’t waste my money on a “better” HDMI cable. If you want to upgrade your HDMI cable then go to one of the two places that advertise here (Mono, I prefer) and buy their best cable. It will cost you peanuts compared to monster.

Either the cable works or it doesn’t. There is no in-between. And HDMI is not automatically going to give a better picture than component cables. As you stated, perhaps the SA box works better with your display over component. Whichever way looks better with your system, go with. I only use HDMI because of the audio.

I’d still “borrow” an HDMI cable and do another test but don’t waste your money on an overpriced “monster” scam.

And, I think that I will invest in a more expensive HDMI cable this weekend to see if that really makes a difference, and I will post the result here.

Yeah, don't. HDMI is digital -- it's either working or it isn't -- there is no inbetween (whereas analog cable quality could actually make a difference). It sounds to me like there is some incompatibility between your cable box/DVR and your TV HDMI-wise.

It has been observed here in the past by others that the component outputs on some of the Sci-Atl boxes do indeed give better picture quality for some people than HDMI. I did the comparison myself and the difference was minor (though oddly, for me, it seemed that the SD picture quality seemed slightly better via component, but HD seemed virtually identical)

I wouldn’t waste my money on a “better” HDMI cable. If you want to upgrade your HDMI cable then go to one of the two places that advertise here (Mono, I prefer) and buy their best cable. It will cost you peanuts compared to monster.

Larry and Scott...Thanks for the suggestions. On second thought, it probably doesn't make much sense to go the Monster HDMI route. All of my HDMI cables were obtained from Monoprice, but the one I was using was one of their less expensive ones. I bought it because it was thin and very flexible and hung down nicely from the TV. I actually have a more expensive Monoprice cable which is very thick and kind of juts out from the TV at a right angle, but maybe I'll try that one first before I invest any money in this. In any case, at least I know I can get a good HD picture with component cables. I still have an issue, though, with picture freezes and audio dropouts on some, but not all channels which I need to take up with TWC. BTW, I am in Flushing, too.

. BTW, I am in Flushing, too.:cool:


Monoprice, and I guess others, sell short, small HDMI cable adapters that are at right angels or short little several inch flexible styles too. I use one of these small flexible adapters at the end of a long run with their heavy stiff HDMI cable. It takes the stress off the display. I strongly recommend using some type of adapter if your main run of HDMI cable is a heavy stiff one.

:cool:


Monoprice, and I guess others, sell mini HDMI cable adapters that are at right angels or short little several inch flexible styles too. I use one of these small flexible adapters at the end of a long run with their stiff heavy HDMI cable. It takes the stress off the display. I strongly recommend using some type of adapter if your main run of HDMI cable is a heavy stiff one.

Thanks for the info. My main concern with the thick cable was that it was putting too much stress on the HDMI Input on my TV with risk of permanent damage to it. That was why I bought the cheaper thin cable. I'll try the thicker cable just to see if there is an improvement in picture quality, and if so, I'll either use your suggestion of an adaptor, or try to find a thicker, but still flexible HDMI cable at Target or BB. Or, just stay with component :)

I still have an issue, though, with picture freezes and audio dropouts on some, but not all channels which I need to take up with TWC. BTW, I am in Flushing, too.

In November, Nick HD (706) started to freeze and drop audio every couple minutes (other channels were affected but Nick HD was the worst). Pretty much unwatchable. Three months of tech visits and troubleshooting and no fix. After the visits checked and ruled out my apartment, my building tap and the local fiber tap, the field supervisor said the problem was probably being caused by faulty equipment in the head end but because it was another division, he didn't have the authority to fix it. Last Thursday, fed up, I emailed the executive VP of TWC NYC. He promptly replied and said he would investigate. By Saturday, the freezing and audio drops were gone.

I don't know if the email and the fix was coincidence but if it was, it was a mighty big coincidence.

In November, Nick HD (706) started to freeze and drop audio every couple minutes (other channels were affected but Nick HD was the worst). Pretty much unwatchable. Three months of tech visits and troubleshooting and no fix. After the visits checked and ruled out my apartment, my building tap and the local fiber tap, the field supervisor said the problem was probably being caused by faulty equipment in the head end but because it was another division, he didn't have the authority to fix it. Last Thursday, fed up, I emailed the executive VP of TWC NYC. He promptly replied and said he would investigate. By Saturday, the freezing and audio drops were gone.

I don't know if the email and the fix was coincidence but if it was, it was a mighty big coincidence.

nick was originally SDV and was moved off it and onto a set frequency around 11/10.

nick was originally SDV and was moved off it and onto a set frequency around 11/10.

I didn't think the move from SDV to linear triggered the problem because the channel was fine for several weeks after the transition. Who knows, it's impossible to say. I am happy it's been fixed though the fact it took three months and an appeal to the EVP of the company makes me shake my head.

With SDV introduction, Planet Green programming here often breaks up into blocks when both fine details and rapid motion take place, such as water splashing or camera-panned trees. That's a sign of inadequate bit rates, perhaps from TWC rate shaping (http://broadcastengineering.com/infrastructure/broadcasting_dtv_digital_cable/) and requantization (http://archive2.avsforum.com/avs-vb/showthread.php?p=8011489&&#post8011489), if the program source isn't at fault. Rarely see such problems on the main Discovery channel(s) among the many science or reality shows viewed.

Maybe I shouldn't have written that last week, about rarely seeing problems on the main Discovery channel(s). Today, spotted bad blocking artifacts with motion/fine details on a DVRed new Discovery series (Venezuelan 'wild' trek). Noticed similar breakups on a few other DVRed reality-type programs with similar camera movement capturing fine detail. Hadn't seen that earlier, with about a decade of TWC service (HDTV).

From earlier above, reads like the only cure is complaining to TWC NYC's executive vice president; don't plan on going through customer service's, reboot, head-end-'hit', STB-change thing. Seems clearly to be a crippled bit-rate problem. -- John

EDIT: Radiation from a record-size solar flare reached earth Thursday night (17th), with the potential for disrupting communication satelites. Not sure if that could translate into symptoms of inadequate cable bit rates from downlinked signals. Also see mention of 'zombie' satellite interference: http://www.huffingtonpost.com/2010/05/11/galaxy-15-zombie-satellit_n_571519.html

Noticed similar breakups on a few other DVRed reality-type programs with similar camera movement capturing fine detail. Hadn't seen that earlier, with about a decade of TWC service (HDTV).

Yep, I started seeing this in some HBO comedy shows (Bill Maher, Funny or Die, Ricky Gervais) in the last days before I got FIOS-ed 2 weeks ago. A completely new sort of pixellation and motion-blocking like I'd never seen before. Looked like serious bandwidth-starvation related affects to me. In some cases it looked not much better than a YouTube video.

Scott

Has anyone had experience with a power conditioner or other filtering device that doesn't filter out channels? I have a Jensen Iso Max cable TV filter, which eliminates 60Hz hum beautifully but MSGHD (727) doesn't seem to like it. In fact, MSGHD seems to dislike everything I've tried so far.

The ground loop problem came when I upgraded my amps to ones with 3-pronged plugs. Right now, it seems I can have 727 or freedom to play my music/DVDs without that nasty hum (which could do damage if it's bad enough). I will opt for the latter, but if anyone has another idea I'm all ears. Thanks.

FYI,

This was posted in the NY Verizon thread.
http://www.avsforum.com/avs-vb/showthread.php?p=20030819#post20030819

FiOS will be available in the neighborhood by the end of the year.

A new Internet, TV and phone provider is coming to Brooklyn: Verizon is slowly laying fiber-optic cable in preparation for making FiOS services available in the neighborhood.

http://carrollgardens.patch.com/articles/coming-soon-verizon-fios-an-alternative-to-time-warner

Has anyone had experience with a power conditioner or other filtering device that doesn't filter out channels? I have a Jensen Iso Max cable TV filter, which eliminates 60Hz hum beautifully but MSGHD (727) doesn't seem to like it. In fact, MSGHD seems to dislike everything I've tried so far.

The ground loop problem came when I upgraded my amps to ones with 3-pronged plugs. Right now, it seems I can have 727 or freedom to play my music/DVDs without that nasty hum (which could do damage if it's bad enough). I will opt for the latter, but if anyone has another idea I'm all ears. Thanks.


You should complain to TWC that the system is not grounded properly. That's what I'm getting ready to do. When they came out to check my signal, I noticed that they didn't have a ground at the cable box.

You should complain to TWC that the system is not grounded properly. That's what I'm getting ready to do. When they came out to check my signal, I noticed that they didn't have a ground at the cable box.

I've thought of that. According to Jensen, this problem is due to one of two things, in their experience: in most cases, the VRD-1FF's connectors are damaged due to a bad coax end causing a bad connection. The other possibility is "reflections of the video signal occurring at points along the feed between the cable company and your home. Video reflections can be caused by improper tuning of the cable company’s repeater amplifiers, illegal wire taps into the cable system (such as in apartment buildings), or unused video outlets in your home." There are a few things they suggest I can try, but I think I'll suggest this possibility of poor grounding when I call the rep I've been working with on Tuesday.

Is anyone else having audio problems with channel 722, the Hub? The sound has a weird staccato stutter to it. I am in midtown west, Manhattan. Wondering if this is local to me or more widespread.

Is anyone else having audio problems with channel 722, the Hub? The sound has a weird staccato stutter to it. I am in midtown west, Manhattan. Wondering if this is local to me or more widespread.

just checked - same issue here

Thanks, Berk32. I remember channel surfing onto the channel a couple weeks ago and the audio was fine. I guess I'll call it in.

Called TWC and the rep said the audio problem was reported already. More people call in, more attention it'll get.

seems find now

Hmm just checked and sound on 722 is still stuttering for me.

Hello. Which is the best available box. I currently have the SA 8300. I know they have the new one for Premium customers but I am not paying that price for service. Which is the one with double the hard drive of this one and how is the quality? Is the menu and everything else so laggy from the software in this box or is it a source issue coming from TWC. Thanks in advance.

Hmm just checked and sound on 722 is still stuttering for me.

The sound is fine:cool:

Does anyone know what the latest and greatest HD DVR is that is available in New York city. I have the SA8300HDC and while it works ok, I've had it for like 4 years and I'm thinking that something better must be available (bigger hard drive, faster gui response times). What is the best TWC DVR box that is available in Manhattan?

Hello. Which is the best available box. I currently have the SA 8300. I know they have the new one for Premium customers but I am not paying that price for service. Which is the one with double the hard drive of this one and how is the quality? Is the menu and everything else so laggy from the software in this box or is it a source issue coming from TWC. Thanks in advance.
Would like to get some feedback on this myself. jstevens asked this question a while ago and no one answered

Would like to get some feedback on this myself. jstevens asked this question a while ago and no one answered

No one cares about us Paul.... the horror....

Hello. Which is the best available box. I currently have the SA 8300. I know they have the new one for Premium customers but I am not paying that price for service. Which is the one with double the hard drive of this one and how is the quality? Is the menu and everything else so laggy from the software in this box or is it a source issue coming from TWC. Thanks in advance.

I don't know which is best, but I have the Explorer 4250HD. It's not a DVR, though. There are some Samsung boxes available now as well which are more component-sized.

Hello. Which is the best available box. I currently have the SA 8300. I know they have the new one for Premium customers but I am not paying that price for service. Which is the one with double the hard drive of this one and how is the quality? Is the menu and everything else so laggy from the software in this box or is it a source issue coming from TWC. Thanks in advance.

Here are the thoughts I posted a while ago on the Navigator thread:Well, unfortunately I am in a good position to supply my opinion on some of the questions you've posed...

My 3090 completely died last night (no signs of life at all... dead dead dead). So, dreading the possibility that I might end up with an 8300HDC - or worse, an 8300HD - I headed to the TW kiosk at the mall today to exchange the 3090. No 3090's were available, but they did have (only) two brand new 8640s left.

So now I have had all three of the newer generation boxes... Cisco 86xx and both Samsung 30xx and 32xx. Here are my thoughts on each:

Samsung 3090 - Despite some bugs early on, ever since it was updated to ODN 3.2 and stack version 4.3.5.3 back in January, it has been a nearly perfect performer... lightening fast menu and guide navigation and completely reliable in operation - great PQ, no audio issues, no HDMI handshake issues, no missed recordings. The only remaining bugs were relatively minor - the transport control lockup after extended pause (which was introduced with last updates) and inability to properly boot into Navigator correctly while connected to my powered-up Onkyo AVR. There was also the matter of the quirky-but-you-get-used-to-it FF/REW... more than balanced by the absolutely wonderful Samsung hardware diagnostic pages and the wealth of useful information they provide. Also to consider for the 3090 is that both 160 and 320GB versions are out there (but the 160GB versions are easily upgraded to at least 320GB)
Samsung 3270 - I actually have two 3260s, the non-DVR version of the 3270, but what I have to say about the 32xx either applies to both versions or is common knowledge/fact about the 3270. With three exceptions, the operation of the 32xx boxes is virtually indistinguishable from the 3090. First, and most importantly, the 3270 lacks PiP, which is a major issue to many of us. Second, the array of connections available are reduced relative to the 3090 (probably not a huge issue to most). Third, the HDMI handshaking is still not as reliable as the 3090... at best, it tends to issue HDCP error messages even when it appears to have succesfully negotiated with the display. At worst, it seems to occasionally cause brief bursts of "digital snow". The 3260 also has boot issues when connected to my Onkyo AVR, just as the 3090 does.
Cisco 8640 - This is the newest model and apparently where TW is heading these days. I hate to say it, but this seems like somewhat of a backwards step relative to the 3090. The biggest issue is that, relative to the Samsungs, it is painfully slow in guide and menu navigation. Operations that are instantaneous on the Samsungs have a noticeable delay on the 8640. Rescheduling all of my series recordings was a fairly painful process... very disappointing. On the plus side, I haven't noted any bugs... boots fine with my AVR, no HDMI resolution problems, nice smooth FF/REW. Personally, after more than a year of seeing the full 16:9 guide on the Samsungs (albeit a stretched version of the same graphics), the 4:3 guide looks really screwed up (although I do like the "floating" appearance of the info banner). I also miss the advanced diagnostics of the Samsungs along with their ability to be rebooted from the remote.

So... how do I rank them? To me, there is no question that the Samsung 3090 is the top dog (assuming you have the latest software updates in your system). Unfortunately, only a few systems have them available and AFAIK they are not made anymore. The Cisco 8640 is very close, but is marred by its significantly slower operation compared to the 3090. The Samsung 3270 is an also-ran... snappy performance, but no PiP and unreliable handshaking are deal breakers as far as I am concerned.
There are three things that I would add to the above:


Whatever is said about the 8640 and the 3270 also applies to the 8642 and 3272, which are identical to their xxx0 counterparts other than than having a MoCA modem and larger hard drive (500GB versus 320GB) to support whole house DVR.
Software updates have improved the speed of the 8640 menu navigation from the atrocious levels seen when they were first released, but it is still very slow relative to the Samsungs. It is particularly slow when updating series schedules.
The 32xx handshaking issues can be minimized by making sure that your components are turned on in the correct order... TV first, then AVR (if present), then DVR last. This is always the recommended HDMI chain startup order, but the the 32xx boxes virtually insist on it, whereas the 3090 and 8640 seem to deal with non-standard turn on sequences much better. Unfortunately, the TWC supplied Synergy remotes turn the devices on in the exact opposite order if you use the "All Power" button. If you use the individual power buttons, in the correct order, the 32xx HDMI error messages will go away (as will a correctly configured programmable remote).

I don't know which is best, but I have the Explorer 4250HD. It's not a DVR, though. There are some Samsung boxes available now as well which are more component-sized.

4250HD is the non-DVR equivalent of an 8300HD. Most of the boxes TWC offers have both DVR and non-DVR versions of the same family/generation. The most common TWC models are:

SA/Cisco:


8300HD > 4250HD
8240HDC > 4240HDC
8300HDC > 4250HDC
8640HDC > 4640HDC
8650HDC > 4650HDC
8642HDC > 4642HDC
8652HDC > 4652HDC
General SA/Cisco model decoding:


8xxx = DVR, 4xxx = Non-DVR
HD models are older and do not meet separable security requirements. HD models run the MDN version of Navigator. HDC models are newer and meet the separable security requirements. HDC models run the ODN version of Navigator.
xx5x/xx0x models have analog tuners. xx4x models do not have analog tuners. If your system uses any xx4x models, then it is virtually guaranteed that models that have analog tuners do not use them because all analog channels have a digital simulcast... i.e., it really doesn't matter if you have an 8240HDC vs. an 8300HDC (or an 8640HDC vs. an 8650HDC).
xxx2 models have MoCA modems to support whole house DVR. There are both DVR (server) and non-DVR (client) models with MoCA modems.
Samsung:


3090 > 3050
3270 > 3260
3272 > 3262
Like the Cisco models, Samsung xxx2 models have MoCA modems to support whole house DVR. All of above models meet the separable security requirements and run ODN.

Just had Signature Home installed on Friday in Brooklyn and thought I'd share the experience.

Installer arrived on time, nice guy, spoke english and knew what he was doing for the most part. Went through the house showed him all the previous connections. I was transferring from the triple play and actually am saving money with Sig Home. I had 2 rooms with HD-DVR's, one with a 8300HD and one with a 8300HDC. Installer asked if I'd experienced any problems with sound or picture, which I had for a while but after a few support calls didn't bother anymore as it wasn't bad enough to be worth having a tech come and say they had no clue what to do (because going out to the hall and dealing with the signal was too big for them). Also did a speed test on one computer. After going over everything the installer left and went into the building's hallway. He said he fixed the signal problems and everything looked good now. He also replaced an ancient splitter inside the apartment. Installed 2 Samsung 3272 boxes and the wideband modem/router combo. Also gave 2 new remotes which were the exact same as the old remotes but black to match the boxes.

A side note I use a Logitech Harmony 650 remote in one room to control TV/Receiver/DVR/PS3/DVD player and Harmony doesn't have any codes in their database currently for the 7372. I thought this might be an issue but it turns out it uses the same exact codes as the 8300HDC so no re-programming was necessary.

One odd thing was that the installer had to e-mail HQ to have them activate everything. Even he admitted this was not very smart. He said even if he called they don't pick up anymore. Took about 15 minutes to get a reply back in which the guy had nothing to do. I think TWC can easily cut down some time with this process. After everything was activated the installer went around and tested everything. Everything seemed fine. Picture & video perfect on both tv's, recording and playback fine, phone worked (even though that wasn't touched and is still on the old modem), and internet was getting 51mbps/down and 5/up on speed test.

The issue came when reconnecting to my personal router. I wanted to use my own router I'd already been using since I wanted TWC to have as little to do with my network as possible. The installer wasn't too familiar with how to bridge the combo modem/router with my router and it took a support call to help him out. After we got it working though the wireless speeds were very slow (and yes it was an N router). After fiddling with settings still couldn't get it anywhere near 50/down so I asked if we could just go back to using their router. This required another e-mail session to have them re-turn on the wireless part of the router (which is stupid because you can turn it on from the router's options, but apparently it won't actually enable it). That needs to change, especially since if you're using the wireless or not makes no price difference. After that the speeds were still slow until another call and they changed the frequency and I got around 40/down on a Macbook Pro. Later that night I managed to pull 50/down on that but average seems about 30-40 over wireless. They say they make no speed guarantees on wireless connections.

Anyway first real issue came later that night when I found out I couldn't record or watch 2 things at once on one of the boxes. A call to Sig Home's "personal solutions advisor" line sent a signal and did a reboot and that was fixed quickly. The next day I noticed some channels weren't coming in. It seemed like a SDV issue to me. I called them and they said they would forward it to the proper department and call when it was fixed. Cut to Monday, even more channels out. None constant. They'll occasionally be on and then they'll be off, various channels, all HD. Put in another call and they said they still hadn't fixed the problem from Saturday but they were elevating it and would call back. About 10 minutes later they called back and said it was being fixed as we spoke and once they heard it was resolved they'd call again. About an hour and a half later got a call back and said everything looked good on their end. Still was not good here. Did reboots on both boxes and it still didn't fix anything. So now I have them coming out Thursday. Hopefully they'll be able to fix it.

Besides not getting several various channels, everything else works fine. Even the support has been noticeably better than in the past. There is a lag on the 7372 when watching a show recorded on another box between when you press a button and when it reacts, but it doesn't take long to get used to. And it actually does react where you pressed the button, it just takes a moment for it to show that it did.

The issue came when reconnecting to my personal router. I wanted to use my own router I'd already been using since I wanted TWC to have as little to do with my network as possible. The installer wasn't too familiar with how to bridge the combo modem/router with my router and it took a support call to help him out. After we got it working though the wireless speeds were very slow (and yes it was an N router). After fiddling with settings still couldn't get it anywhere near 50/down...

Initially, this was a fairly common issue here when trying to use the TW router as a modem only with your own router. Most were able to fix the issue by disabling "IP Flood Detection" in the TW modem/router. That setting is found in the Motorola units used here... there is an equivalent setting in the ubee units but it's hidden from even tech-level access. Folks intending to use their own router here have succesfully insisted on getting a Motorola unit.

4250HD is the non-DVR equivalent of an 8300HD. Most of the boxes TWC offers have both DVR and non-DVR versions of the same family/generation. The most common TWC models are:

SA/Cisco:


8300HD > 4250HD
8240HDC > 4240HDC
8300HDC > 4250HDC
8640HDC > 4640HDC
8650HDC > 4650HDC
8642HDC > 4642HDC
8652HDC > 4652HDC
General SA/Cisco model decoding:


8xxx = DVR, 4xxx = Non-DVR
HD models are older and do not meet separable security requirements. HD models run the MDN version of Navigator. HDC models are newer and meet the separable security requirements. HDC models run the ODN version of Navigator.
xx5x/xx0x models have analog tuners. xx4x models do not have analog tuners.
xxx2 models have MoCA modems to support whole house DVR. There are both DVR (server) and non-DVR (client) models with MoCA modems.
Samsung:


3090 > 3050
3270 > 3260
3272 > 3262
Like the Cisco models, Samsung xxx2 models have MoCA modems to support whole house DVR. All of above models meet the separable security requirements and run ODN.

Thank you for the info..

We got some new HD today...

290 Sundance HD
712 Oxygen HD
794 Wedding Central HD

all SDV

We got some new HD today...

290 Sundance HD
712 Oxygen HD
794 Wedding Central HD

all SDV

Congrats on Sundance-HD -- that was one that I had wanted for a long long time. FIOS is behind the ball on that one.....

We got some new HD today...

290 Sundance HD
712 Oxygen HD
794 Wedding Central HD

all SDV

Very excited about Sundance, but since it's at 290 I expect I'll just about never remember to go looking there, and end up never watching it.

Maybe I'm weird, but unless I'm aiming for a specific show, I turn on my TV, scan through listings for 650-798, and then settle on a program.

I'm vaguely aware of some HD sports in the 450's (?), but other than that, am I missing any HD gems hidden away in counter-intuitive channel blocks?

Congrats on finally adding those channels.

That's an odd location for Sundance.

I think 697 is new as well, isn't it? It's the History International channel.

Is TWC mistakenly using Sundance's SD feed on the Sundance HD channel? It looks that way to me right now. The movie that's currently airing - Paris, starring Juliette Binoche - has an aspect ratio of 2.35. An HD feed of a movie with this aspect ratio would have black bars on the top and bottom of the image but the left and right sides of the image would reach the side edges the TV screen. However, on the HD channel, the movie is both letterboxed (black bars on top and bottom) as well as in the 4:3 frame (black bars on the left and right). That's how the SD channel frames the pic but it shouldn't be how it's framed on the HD channel. Is this a first day glitch or is this how the Sundance's HD channel actually transmits? Because if it's the latter, it's HD in name only and no different from the SD channel.

I think 697 is new as well, isn't it? It's the History International channel.

not new at all

Is TWC mistakenly using Sundance's SD feed on the Sundance HD channel? It looks that way to me right now. The movie that's currently airing - Paris, starring Juliette Binoche - has an aspect ratio of 2.35. An HD feed of a movie with this aspect ratio would have black bars on the top and bottom of the image but the left and right sides of the image would reach the side edges the TV screen. However, on the HD channel, the movie is both letterboxed (black bars on top and bottom) as well as in the 4:3 frame (black bars on the left and right). That's how the SD channel frames the pic but it shouldn't be how it's framed on the HD channel. Is this a first day glitch or is this how the Sundance's HD channel actually transmits? Because if it's the latter, it's HD in name only and no different from the SD channel.

channel is 1080i - so TWC is using what it's being sent by Sundance.

channel is 1080i - so TWC is using what it's being sent by Sundance.

What a pointless, cynical channel, an HD channel that is basically nothing more than a duplication of the SD channel. If anything, the picture on the HD channel looks worse than the SD channel. Sundance should be embarrassed to be peddling this junk. No wonder TWC kept on pushing back the launch of this channel.

What happened to channel 411? Is was supposed the TWC Info channel.

What a pointless, cynical channel, an HD channel that is basically nothing more than a duplication of the SD channel. If anything, the picture on the HD channel looks worse than the SD channel. Sundance should be embarrassed to be peddling this junk. No wonder TWC kept on pushing back the launch of this channel.

I'm sure it'll start some actual HD at some point soon... this has happened with a few other channels.

Considering its SDV and doesn't actually waste any space... whatever...

What happened to channel 411? Is was supposed the TWC Info channel.

It's been hidden on 1850 for the last month or so (I assume temporarily)

It's nothing useful so far from what I've noticed.

What a pointless, cynical channel, an HD channel that is basically nothing more than a duplication of the SD channel. If anything, the picture on the HD channel looks worse than the SD channel. Sundance should be embarrassed to be peddling this junk. No wonder TWC kept on pushing back the launch of this channel.

Looks like it is in HD now, glad to have SundanceHD:) Is there anything good left to have in HD? I would love NFL Network, and the HDNet's but that is only a dream. The only thing I want now is the premium movie channels on demand in HD

It's been hidden on 1850 for the last month or so (I assume temporarily)

It's nothing useful so far from what I've noticed.

[I] will judge for myself. I checked channel 1850. This channel does not exsist.

[I] will judge for myself. I checked channel 1850. This channel does not exsist.

it's there... gotta punch in 1850 (wont show up in the guide and you cant just flip up/down to it)

It's been outdated looping crap so far....

Looks like it is in HD now, glad to have SundanceHD:) Is there anything good left to have in HD? I would love NFL Network, and the HDNet's but that is only a dream. The only thing I want now is the premium movie channels on demand in HD

Does anyone know why the HDNet's went away? I would switch just to get those back. :(

Does anyone know why the HDNet's went away? I would switch just to get those back. :(
Time Warner had a semi-public fight with Marc Cuban the owner of the channel. I believe it was over the fact that TWC had moved the channels into a sort of ghettoized tier of HD-Xtra channels that people had to pay more for. I suspect that Cuban wanted it to be on a more standard tier. But my brain is a little sketchy on the details of the actual fight.

Ah, FIOS, thank you for hitting my building and giving me back my HDNets. :-)

it's there... gotta punch in 1850 (wont show up in the guide and you cant just flip up/down to it)

It's been outdated looping crap so far....
I did that. On the banner it shows flashing question marks.

Time Warner had a semi-public fight with Marc Cuban the owner of the channel. I believe it was over the fact that TWC had moved the channels into a sort of ghettoized tier of HD-Xtra channels that people had to pay more for. I suspect that Cuban wanted it to be on a more standard tier. But my brain is a little sketchy on the details of the actual fight.

Ah, FIOS, thank you for hitting my building and giving me back my HDNets. :-)

the channel had always been on the hd xtra tier.

Cuban wanted it moved to standard, so he could collect more subscriber fees.

I did that. On the banner it shows flashing question marks.

guess its a manhattan/queens thing...

guess its a manhattan/queens thing...

I am in Queens.

I am in Queens.

i know - i see Ozone Park under your name

March 4, 2011

The previously announced launch of TWCable Info Channel scheduled for March 2, 2011 was postponed.


Guess the channel still isn't ready of prime time.

When it first went up - It was showing stuff from Central NY... and right now it does have random NYC stuff - but its outdated and on a seemingly short loop

Looks like it is in HD now, glad to have SundanceHD:)

You're right, I saw a program in HD earlier but right now as I type, the programming is back to being boxed on all four sides. It appears that only some of the movies on Sundance HD are actually in HD and the rest are letterboxed within the 4:3 frame. Disappointing.

whole bunch of SD channels were supposed to move to SDV today - doesn't look like it has happened.... yet...

whole bunch of SD channels were supposed to move to SDV today - doesn't look like it has happened.... yet...
Curious. How do you confirm that? Diagnostics? If so, what page? Thanks. -- John

Curious. How do you confirm that? Diagnostics? If so, what page? Thanks. -- John

hold select for ~5 seconds - then press down - page 8

hold select for ~5 seconds - then press down - page 8
Page 8 on my S.Manhattan line is "Memory Statistics," with nothing about SDV.

Spotted a diagnostic page a while back that mentioned SDV status (page 20, Connections & Tiers)...but it also indicates "SDV enabled" for major channels (702, 707, etc., as well as the MAV etc. channels) -- John

Page 8 on my S.Manhattan line is "Memory Statistics," with nothing about SDV.

Spotted a diagnostic page a while back that mentioned SDV status (page 20, Connections & Tiers)...but it also indicates "SDV enabled" for major channels (702, 707, etc., as well as the MAV etc. channels) -- John

it may help if you said what box you had....

although i was under the impression that this diagnostic set was the same for all - works for both my Samsung 3090 and older SA non-dvr

it may help if you said what box you had....

8300HD/Navigator. Recall someone here said the Samsungs had more diag features--like a line showing when a program has a flag set to block recordings. -- John

It's official FiOS coming to my building by the end of the year in Tudor City. I knew it was a good sign when I saw the FiOS truck down the street the other day and than yesterday I got a notice from buildling management that they will begin drilling the core in the stairwell shortly. TWC it was nice knowing you and the last 5 yrs or more of audio dropouts and pixelation which still isn't really fixed. Finally NFL Network and HDNet's, good picture quality, upload speeds above 512. Glad I never signed a no switch contract with Time Warner.

It's official FiOS coming to my building by the end of the year in Tudor City. I knew it was a good sign when I saw the FiOS truck down the street the other day and than yesterday I got a notice from building management that they will begin drilling the core in the stairwell shortly. TWC it was nice knowing you and the last 5 yrs or more of audio dropouts and pixelation which still isn't really fixed. Finally NFL Network and HDNet's, good picture quality, upload speeds above 512. Glad I never signed a no switch contract with Time Warner.
Great to hear they're finally installing at midtown east. Guess I'll have to check with our management about FIOS possibilities. We've got both RCN and TWC wiring in the building, but suspect not many here are aware of FIOS advantages--or care about PQ. With TWC's HD and SDV add-ons, breakups with HD motion/details, or "not currently available" messages, plus audio dropouts, are becoming too frequent, especially during primetime with more SDVing by neighbors. Also wouldn't mind having SD channels that haven't been trimmed back, format-resolution-wise. My TWC contract is approaching expiration. -- John

It's official FiOS coming to my building by the end of the year in Tudor City. I knew it was a good sign when I saw the FiOS truck down the street the other day and than yesterday I got a notice from buildling management that they will begin drilling the core in the stairwell shortly. TWC it was nice knowing you and the last 5 yrs or more of audio dropouts and pixelation which still isn't really fixed. Finally NFL Network and HDNet's, good picture quality, upload speeds above 512. Glad I never signed a no switch contract with Time Warner.
Yeah, don't hesitate to switch! The only reason I'd say that some people should give a 2nd thought is if you watch MSG-HD. We have MSG on FIOS but the HD versions of the channels are tied up in a court case right now with Verizon suing MSG for the right to to carry them.

Other semi-major channels currently missing (and not really on the horizon): TCM-HD, BBC-America HD, E!-HD (though apparently E! & BBC-A are high on the adds list and "coming soon"). BET-HD and Tru-TV HD are pending in the next 2 weeks (Tru-TV HD is apparently showing some overflow March Madness games so they are rushing it on). I also think the Fox Soccer - HD is very high on the list to be added.

In general FIOS considers themselves at capacity and really can't add much at this point until some other channel(s) goes away or they get their new IPTV technology in place. They take a hard line on compressing the channels so they do not want to compromise quality just to push out more channels.

One of the MANY things you'll enjoy once you get it are the VOD HD Premiums that TWC is not providing, and far far more HD VOD content in general, plus a way to search through all VOD in a consistent manner. It's a little artificial that TWC divides up all VOD into separate channels the way they do. FIOS has them all on one "channel" and you can search by keyword or browse by category.

Question: is Fios something that your landlord has to request? Does it cost anything? I might talk to my new landlords, if that's a possibility.

For whatever reason, VH1 HD, Investigation Discovery HD, and Cooking Channel HD were moved off SDV.

I wish my cable co would move I.D. HD off of SDV.

Question: is Fios something that your landlord has to request? Does it cost anything? I might talk to my new landlords, if that's a possibility.

ask in the verizon forum

Question: is Fios something that your landlord has to request? Does it cost anything? I might talk to my new landlords, if that's a possibility.

It's something Verizon and your landlord have to negotiate. There's a lot of wiring and infrastructure that a building owner must consent to.

I'm not familiar with how a given landlord might benefit financially, but it's fair to say that there must be some incentive.

A_C

It's something Verizon and your landlord have to negotiate. There's a lot of wiring and infrastructure that a building owner must consent to.

I'm not familiar with how a given landlord might benefit financially, but it's fair to say that there must be some incentive.

A_C

Financial incentive for any property owner is that a property with multiple cable/broadband providers is always More attractive to a perspective buyer or renter than a similar property with 1 provider.

Financial incentive for any property owner is that a property with multiple cable/broadband providers is always More attractive to a perspective buyer or renter than a similar property with 1 provider.

Do people really care that much? I can't imagine that many people ask what cable options are open to them when they're looking to rent an apartment.

Do people really care that much? I can't imagine that many people ask what cable options are open to them when they're looking to rent an apartment.

pick up a paper sometime and look in the housing section where apartments for rent or sale include "fiber optic ready" , "fios ready" , "choice of broadband providers"

i'm sure most on this forum would choose an apartment with a choice in providers than one that doesn't.

Question: is Fios something that your landlord has to request? Does it cost anything? I might talk to my new landlords, if that's a possibility.

I think it's some combination of Verizon being ready to expand into your building and your landlord (or building management company) being open to it.

pick up a paper sometime and look in the housing section where apartments for rent or sale include "fiber optic ready" , "fios ready" , "choice of broadband providers"

i'm sure most on this forum would choose an apartment with a choice in providers than one that doesn't.

I've never seen that listed. Weird.

TWC changed the layout of their website.

update announcements are now found here: http://www.timewarnercable.com/nynj/about/policies/regulatorynotices/legalnotices.html

(and we lost the page with the previous updates)

Starting tomorrow (Tuesday, March 15th), TruTV will be carrying NCAA Tournament games.

TWC-NYC's channel lineup doesn't seem to have TruTV-HD listed, although other TWC regions carry the channel. How can one watch the games being shown on TruTV in HD if your only way of getting signal is TWC-NYC?
-JMP

Starting tomorrow (Tuesday, March 15th), TruTV will be carrying NCAA Tournament games.

TWC-NYC's channel lineup doesn't seem to have TruTV-HD listed, although other TWC regions carry the channel. How can one watch the games being shown on TruTV in HD if your only way of getting signal is TWC-NYC?
-JMP

find a friend with another provider :p

maybe we should've tried e-mailing Bob Watson again... It's been a few years since I did that for Versus HD (and it seemed to work).

Anyone know if he still holds the same position?

find a friend with another provider :p

Will Time Warner cover the cost of a babysitter to watch my kids while I do so, or will I have to take my kids with me?

Other Time Warner areas have TruTV in HD, so it's not a contractual issue, and it's not as though TruTV is only carrying games with limited appeal in NYC. Pitt, Wisconsin, Syracuse, Duke, and Michigan are all appearing on TruTV on Thursday/Friday, and all of those schools have large alumni/fan bases in NYC.

I've tried putting some calls in, but it's impossible to get through to someone who understands what I'm requesting.
-JMP

find a friend with another provider :p
FIOS JUST added this channel last week. As someone who doesn't watch sports and couldn't care less about the normal programming on that channel, I wish that FIOS with their currently-bandwidth-starved channel situation (saying that they only have space for 2 adds currently, and the other is about to be BET-HD which I also don't watch) had chosen to fill that space with something much more interesting, like BBCA-HD, TCM-HD, Sundance-HD or Ovation-HD....

I can't believe they aren't going to give us Tru TV HD when they are about to have such a huge event on it like the NCAA Tournament. Now would be the perfect time to roll it out

I can't believe they aren't going to give us Tru TV HD when they are about to have such a huge event on it like the NCAA Tournament. Now would be the perfect time to roll it out

I got an e-mail response from Bob Watson a little under an hour ago. TruTV-HD is being added as channel 779. He said it might not show up until tomorrow, but we're able to watch it now in Northern Manhattan, there's just no guide data for it yet...
-JMP

trutv hd is on 779 (it's SDV)

trutv hd is on 779 (it's SDV)

TruTV HD might go away after the tournament as TWC milwaukee is reporting that they will remove it on 3/21 at 6am.

For the systems that have a contract to carry TruTV HD Texas and others will still get the HD feed after the tournament is over.

TruTV HD might go away after the tournament as TWC milwaukee is reporting that they will remove it on 3/21 at 6am.

For the systems that have a contract to carry TruTV HD Texas and others will still get the HD feed after the tournament is over.

who cares about after the tournament :p

anyways - saw this claiming there was a contract in place for us

http://www.broadcastingcable.com/article/465305-TruTV_Nets_HD_Channel_Launches.php

I got an e-mail response from Bob Watson a little under an hour ago. TruTV-HD is being added as channel 779. He said it might not show up until tomorrow, but we're able to watch it now in Northern Manhattan, there's just no guide data for it yet...
-JMP



Thank you! I came here just to see if anyone had any inside info if we were gonna get trutv in hd for the tournament. Die hard syracuse fan, theyre on trutv friday nite, very happy now, although it keeps freezing on me at the moment.

I realize this is for cable tv but there is some discussion here about cord cutting. Thinking about what AT&T has just done with placing caps on their broadband does anyone here think TWC is about to follow them in this? All the talk about not having the capacity is bunk. The cost of delivery has been dropping. It is 100% a money grab. They want to overcharge their customers and kill off Netflix. Any opinions? Thoughts? Will Time Warner impose caps? That is the question.

TruTV HD is horrible. Constantly freezing up since last night. I have TWC Twitter help on the case

I just upgraded to Signature. So far, I like it pretty much. I do have one question though. The new boxes are Samsung boxes (I assume they are ODN). My old boxes were 8300HD MDN boxes. On the old box, I could rewind a show and press pause to stop the rewinding; then when I pressed play the show would start up with no skipping forward to compensate. It doesn't seem to work this way on the Samsung boxes.

1. Have others seen this behavior?

2. Anybody know a trick to rewind to a spot without having the automatic skip forward?

Thanks,
-barry

702 and 704 has been down since last night (around 7 - 8 PM) and is still showing a black screen.

anyone else with this problem?
i am in nyc union square area.

702 and 704 has been down since last night (around 7 - 8 PM) and is still showing a black screen.

anyone else with this problem?
i am in nyc union square area.

My kids are in revolt stage as Nick Jr and the Hub have been in this state for almost a week, yet its only on my 8300 HDC DVR box. My SD box works fine. Have rebooted 2x and no joy.

They are coming Thursday to install Signature home so hopefully that will fix all my problems :rolleyes: Actually the only way to fix all these issues would be to get rid of TWC but since they are the only game in town that does not appear to be happening anytime soon:mad: