So does this distortion issue affect the DD series subs as welll?

Despite the clamor on the group that posits the SVS PB-13 Ultra as the new king of the sub hill, I've just placed an order for a DD-18 but don't have any means of updating its software if I need to (no PCs with serial ports running Windows.)

The laws of physics afeect all speakers.

Has anyone ever heard of the DD-10 shutting down at loud listening levels. Why would that occur?

The issue of input distortion is different than the speaker output distortion. What input distortion refers to is what happens with the input signal to the SMS-1 or the DD sub distorts going through the system
Most inputs are designed around the line level standard of 2v peak to peak. Many modern receivers have outputs that swing voltages far higher than the standard. A 3db increase is a doubling of voltage. These units can output 8v peak to peak or 6bd over the standard signal.
What some folks like Ikka have observed is when overdriven the SMS-1 and DD-1 distort the signal. Since people use their receivers to set levels, it may be easy to introduce unwanted distortions by setting receiver levels too high.
The request is that Velodyne's equipment should handle these overdriven solutions more gracefully since the number of receivers out there that swing more voltage than the 0db reference is large.
One way to reduce the possible distortion would be to careful with the levels output from the receiver - make sure they are at 0db max. Use the volume of the sub to make up for the difference.

So does this distortion issue affect the DD series subs as welll?

Despite the clamor on the group that posits the SVS PB-13 Ultra as the new king of the sub hill, I've just placed an order for a DD-18 but don't have any means of updating its software if I need to (no PCs with serial ports running Windows.)

I'm not sure it'll work on the DD subs, but I've sucessfully used a usb to serial adapter on a laptop to communicate with a serial device.

Has anyone ever heard of the DD-10 shutting down at loud listening levels. Why would that occur?

Is it properly sized for your listening area?

How large is the listening area?

I'm not sure it'll work on the DD subs, but I've sucessfully used a usb to serial adapter on a laptop to communicate with a serial device.
Yes, but it will likely still require a PC running Windows, which I don't have access to. (Three Macs, a Linux box and a Solaris machine, but no Windows.)

Yes, but it will likely still require a PC running Windows, which I don't have access to. (Three Macs, a Linux box and a Solaris machine, but no Windows.)

Even a Rebel knows someone with a Windows machine. :D

Started as a new thread http://www.avsforum.com/avs-vb/showthread.php?t=910936

Ok, I’m reporting back after having my new SPL 1500R for a few days.

First off after being in this audio game since the sixties I have never had my system sound so coherent and solid from classical to pop since installing the SPL 1500R.
Between my brothers and I we’ve gone through a number of reiterations with Velodyne from the ULD12 in the eighties, the F18 and F1000 from the Foundation series and the HGS-18 with a few dabs of CHT and some HSU stuff.

Current associated equipment: Dynaudio Contour 1.3MKII’s/ Target HR60’s (lead @ sand), Bryton 3BST, Bryston BP25P, TEAC VRDS-20, and a Rega P3/2000 with Sumiko Blue Point II (wall mounted). Cables: various Audio Quest, Canare and Ultralink.
Listening Room: 10 x 13 with hallway off to adjoining rooms.

Music: Feist “The Reminder”, The Sound “Shock of Daylight”, Bartok “Concerto for Orchestra, Music for Strings, Percussion and Celesta”(Charles Dutoit), Kraftwerk “Tour de France Sound Tracks”, Glenn Gould “The Gouldberg Variations”, Brian Eno “Another Day on Earth”, Anour Brahem “Thimar” with John Surman and Dave Holland, Depeche Mode “Violator”, Tim Brady “Strange Attractions”, Peter Bjorn and John “Writer Block”, Mickey Hart “Planet Drum”.

I first noticed how quiet this unit is, the servo units always had a low hissing noise, not a big deal but there non the less but with the SPL it appears quieter than a mouse, even with my ear up to the unit I questioned if it was on or not.
Also, although I’m not a big believer in break in (barring my Dynaudio Contours which are widely accepted to need about 250 hours) the SPL 1500R definitely loosened up after three days, extending the fluidity of the nether regions.
For the first 2 days I felt it was just a tad better than the F1000, which it replaced, nothing could have been further from the truth.

From Glenn Goulds’s “Goldberg Variations” to Depeche Mode’s Violator, Feist's “The Reminder and anything else I could throw on, the music just took on a better sense of realism and space.

Now, if I was a newbie at this game you could say I’m just finding out about the benefits of adding a sub, but I’ve owned and been exposed to numerous subs over the last twenty years.
Obviously the current Velodynes have improved over the years but I really believe that what I’m experiencing today is a result of the DSP implementation.
The Auto EQ has turned out to be a Godsend, the flat response that I’m getting was previously unattainable in my current listening room.
Previously I was never able to truly match the subs output with my main speakers without setting off unwanted emphasis of certain low frequencies, hence my continual use of the F1000 over the last decade.

Those weary of not going for a servo controlled unit ( I for one) should have no fear, Velodyne's Dynamic Driver Control System, or DDCS, has put any doubt I had to rest, in fact I’m almost convinced it is a better solution for distortion free listening.
The SPL 1500R has created a true audiophile experience when listening to music, regardless of genre.

Now another point I would like to emphasize, I was tentative about putting a 15” sub in a 10’ x 15’ room, but with the Auto EQ all that has been put to rest.
When it comes to generating a full scale flat audio spectrum, that almost suspends belief, I sincerely believe that is only attainable with the larger subs. Yes you can get a small powerful unit to shake the walls and add impact to music (sound), but when you really want to experience that sense of being-there (and I’m not talking about gut wrenching bass), heck Glenn Gould’s recording gave me a double take and I’ve listened to it for years, you need a big transducer and for me the SPL 1500R was just the ticket.

Congrats on your purchase!:cool:

Thanks, life is always full of little surprises, ok, big ones too.

Thanks, life is always full of little surprises, ok, big ones too.

There are many dissappointments too.

It is nice when you actually do find something fullfilling in this world, even if it is something as trivial as a sub...;)

trivial as a sub? a lot of people here will kill you if you insult their subs. :)

Quick question.

I've had my DD-15 for about a year now, and I've been noticing recently that the blue "Velodyne" logo on the front has faded in brightness to almost non-existant. It's like half the brightness that nighttime mode was when it was new. Normally I wouldn't be concerned, but I kind of miss being able to easily see the blinking feedback now.

I figure in another couple of months it will be completely gone. Is this, well, normal?

trivial as a sub? a lot of people here will kill you if you insult their subs. :)

:D LOL. Ya, and there are some that act like they are the most important thing in their lives and will defend them to the death.:D

Of course, if my wife knew how many thousands I have spent on subs I would be dead!

rob,

You and I are both from the '60's and have probably gone through the dame issues with bass. I still use an F1800 and it never hissed at me. I use it as the LFE channel matched with Velodyne STIII's up front and a pair of EV Sentry III's in back. Does that take yo back?

Hello Curt,

The technician at the repair center call me today, My controller board on my SMS-1 is defective. He told me he need to check with Velodyne if it's under waranty...I bought this unit on 2007 august 24th, I hope is under warranty???

It should be under warranty. Have him check with Velodyne service manager, Dave Santos at; (408) 465-2819 or dave.santos@velodyne com.
Curt

The listening area is about 4000 sq feet, because of the surrounding rooms that the main listening room connects to. Why should the sub shut down after a while? My old cht-10 never shut down in the same listening area.

The listening area is about 4000 sq feet, because of the surrounding rooms that the main listening room connects to. Why should the sub shut down after a while? My old cht-10 never shut down in the same listening area.

Hi,
I think you indicated you have a DD-10 which is a very small sealed box subwoofer. It is certainly not the correct DD for 4000 cubic feet. That calls for a DD-18. The DD-10 is shutting down to avoid damage. The CHT-10 is a bass reflex design which is more efficent than a sealed box. For your DD-10, use a 'Y' splitter into both inputs and try raising the volume for the subwoofer jack in your receiver and back off some on the DD's volume. This should help some.
Curt

For your DD-10, use a 'Y' splitter into both inputs and try raising the volume for the subwoofer jack in your receiver and back off some on the DD's volume. This should help some.
Curt
That is an interesting advice. Theoretically a 'Y' splitter will double up the voltage going into the subwoofer, thus gaining 6 dB more output (within the subwoofer's performance limits naturally). But how does higher AVR and lower subwoofer gain settings help as long as the total gain stays the same? Is this only a "Velodyne thing"?

Hi,
It's a suggestion to try. I'm assuming the DD is doing a thermal shutdown so providing more input will not work the amp quite as hard. Many of the 'auto' level set-ups in receivers cut way back on the output for the 'subwoofer jack', sort of choking off the input for the subwoofer. Another good idea is locate the DD-10 in a corner, away from any openings. There's certainly a limit as to how loud a DD-10 can play in a 4K room. While I can only speak for Velodyne, I think these suggestions would apply to most designs. I will be back in the office for calls on Monday.
Curt (928) 858-4430 or curt@velodyne.com

Hi,
It's a suggestion to try. I'm assuming the DD is doing a thermal shutdown so providing more input will not work the amp quite as hard.
Yes, but doesn't the preamplifier stage control the signal level that goes into power amplifier stage? It shouldn't make much difference how hard it works because the power amp stage produces 99% of the heat.

The listening area is about 4000 sq feet, because of the surrounding rooms that the main listening room connects to. Why should the sub shut down after a while? My old cht-10 never shut down in the same listening area.

Hi,
I'm not sure how far along into setting up the DD you are. If you have it hooked up to a monitor, I would go into the set-up page and change the subsonic filter to 35hz with a 24db slope. On the 'EQ' page keep all eq bars below 40hz at '0' (no boost). If you just did 'self-eq' (3-2-1), do a system reset by pressing 8-9-0. I have a feeling that because the DD-10 is small for the area it may be (over) boosted in the lowest frequencies which will limit it's output capability. If you do the above and make sure it's receiving enough input signal, it should play louder, possibly without shutting down. If possible, call me Monday when I'm back at work and we can work through this.
Thanks,
Curt (928)858-4430

Yes, but doesn't the preamplifier stage control the signal level that goes into power amplifier stage? It shouldn't make much difference how hard it works because the power amp stage produces 99% of the heat.

Hi,
Yes assuming we're getting enough signal in the first place. I don't know any of the volume settings being used.
Thanks,
Curt

Hi All,
I'm on the road today and the weekend without computer access. I will be back to work on Monday.
Take Care,
Curt (928) 858-4430 curt@velodyne.com

I own the above sub and it isn't working right. I was on an extended vacation and had unplugged it. When i plugged it in and put on the stereo the sound out of it is muffeled and cracking at a low volume any suggestions have owned it from new since 4/25/05 sn643571030 Is this still under warranty? thanks my email is kdigi85032@yahoo.com keith

Curt, any news on the distortion problem ? I contacted my distributors about this and they tell me that, to their knowledge, there is no distortion problems at all.

They asked me to link this thread in an email so that they could have a look at it. I would like to know if I need to have my unit replaced for an update (if that is what is needed) or if I need to get a refund. I've had my unit for just over a week now. If the distortion issue can be addressed (and the roll off) then I'm a happy camper.

If not then please let me know so that I can take the necessary steps. Thanks !

Hello all,

I just got myself a dd-15 but the video output that shows the "Velodyne main page" does not switch off.
When the sub is off . ie. when the "power off mode active" the video output is till active. I can still see the Velodyne page on my TV.

Is this normal?

Thank you all in advance!

Leo

Hi Curt,

I've had a few members ask if the power cord on the SPL is detachable, mine is not and I prefer it that way, but on Subwoofertests.com http://www.subwoofertests.com/testresults.html the SPL1500R photos show a detachable cord. http://www.avtalk.co.uk/forum/index.php?t=getfile&id=7544&rid=0&SQ=0

I have a SMS-1 and have been using rca outputs to my dual SVS Subs....

I am building Dual 15" TC-2000 subs and will be powering them with Dual QSC 2502 amps...
The SMS-1 only has 1 XLR output, how do I split the XLR signal for both amps...

Thanks

Warp

Warp,

An XLR splitter. I think Guitar Center has em.

By the way, your not intending to run all 4 subs at the same time? (and expect to have any hearing afterwards. :) )

Warp,

An XLR splitter. I think Guitar Center has em.

By the way, your not intending to run all 4 subs at the same time? (and expect to have any hearing afterwards. :) )

Well I have been informed that the output of a single TC-2K will outclass and outperform in headroom and SQ compared to both of my SVS subs (Plus/2 and Plus) put together. So dual 2K's should push me into a whole different category altogether...

I will be powering each TC-2K with a bridged QSC amp 2500watts, so I hardly think I will need to be looking for more then that... plus I think the SVS subs will just deteriorate the SQ in the room at that point... :)

But it will be fun to try out all 4 of those nasty's in that room... :)
So I will need a RCA to XLR adaptor, and a XLR splitter to make this transition...

Here are two different graphs for my dual F113 system taken with the subs and mic in the same locations.I would appreciate opinions on these.
phase @ 0
http://i110.photobucket.com/albums/n86/rmk_01/IMG_1796.jpg
phase @180
http://i110.photobucket.com/albums/n86/rmk_01/IMG_1788.jpg

Both look pretty good. I think I would favor the first because none of the ripples exceeds 3db. It has a nice handoff to the mains and the number of places you boost is lower than the second image. The dropoff in the second at around 160Hz will probably be audible. What did you think of these settings qualitatively?

rmk,

Where's your crossover?

rmk,

Where's your crossover?

60Hz for the mains

Both look pretty good. I think I would favor the first because none of the ripples exceeds 3db. It has a nice handoff to the mains and the number of places you boost is lower than the second image. The dropoff in the second at around 160Hz will probably be audible. What did you think of these settings qualitatively?

Thanks for the feedback. For me, there was no audible difference between the two EQ's. The first does appear to provide the flattest overall response. I am concerned about what is happening above 150 Hz on both and will be getting TrueRTA next week and that should provide a more accurate picture of the overall room response.

RMK,

The only thing that jumps out at me are those -12 db cuts at the bottom end.

You don't happen to have your subs in the corners of the room?

Quick question.

I've had my DD-15 for about a year now, and I've been noticing recently that the blue "Velodyne" logo on the front has faded in brightness to almost non-existant. It's like half the brightness that nighttime mode was when it was new. Normally I wouldn't be concerned, but I kind of miss being able to easily see the blinking feedback now.

I figure in another couple of months it will be completely gone. Is this, well, normal?

Hi Daniel,
I haver the same phenomena with my DD-18 and would like to know what is happening or better still, what can be done to get the logo-light back to normal. I sometimes wonder if the sub is switched on at all, since I can't tell anymore by just looking at it. the light has become so dim. Any suggestions anybody?

Regards, Christian

Hi,
Please contact Velodyne service manager, Dave Santos; (408) 465-2819 or dave.santos@velodyne.com.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Hello

I'm using the SMS-1 to EQ a home made 18" sub poweded by a keiga plate amp.
I'm using a universal remote control to control my system, and setting the whole system in/out of standby is one of the possiblities I have.

However, whenever I turn the system on from standby it seems as the SMS-1 is not turned on.
It is light and I can change the volume from the remote and everything looks OK, but there is no signal passed on to the amp.
If I walk over to the SMS-1 and pushes on time on the + or - button, then the sub will wake up. I'm running the 2.1 software version.

Is this a know issue with the SMS-1? Is it fixed in any software update or will it be fixed in the release that is coming up any day now?

Regards, TEK

Hello,
I am experiencing a problem with my Velodyne FSR-18. I am not very good at the Audiophile terminology, so I will describe it as best I can.

Durring some of the lowest notes on the "Yes - Symphonic Live (2002)" DVD, on my test tracks ("Starship Trooper," and "And You And I") the sub will distort. Also durring explosions durring "Terminator 2."
I'm 99% sure that I'm playing the unit well within it's range, (Not over-extending it) but it sounds terrible durring those notes.

Everything appears to be fine as I visually inspect it...

Any ideas?
(If you need me to eleborate, please ask. I will explain it to the best of my abilities.)

Got my DD-18 today, and I've got to say, I'm quite impressed.

The box isn't much larger than the one for my F-1500R, but the difference in sound quality is truly amazing.

I just did the 321 auto-EQ and will let it break in for about a week before I dive in with the real EQ.

Really, really nice.

Trond,

It sound like the volume level of the SMS-1 isn't high enough to trigger the plate amp to come out of standby mode. What is the volume level for your SMS-1? If this is the case, you can try a couple of things. First, raise the volume level of the SMS-1 and lower the gain control (volume control) on your sub (amp). The other is (provided your amp has dual inputs) use a Y splitter from the sms1 and input the signal into two of the plate amp inputs.

Pyro6000,
I sent you a PM.
Curt (928) 858-4430

Hi Curt,
I have been discussing the Velodyne SPL 1500R with another member, and he has been extremely helpful in giving me feedback about his experiences with the subwoofer. I wanted to get your take on it. I have a 24'-24' great room with cathedral ceilings that peak at 13 feet. Right next to the viewing/listening area to the right is a 9 foot opening to an average sized kitchen. Is the SPL 1500 big enough for movies and music in this room? I am not looking for the "ultimate" like a DD-18 may give me, but maybe the next best thing. This system will be used as much more music as for movies. Any information would be greatly appreciated.

Hi,
The SPL-1500R is not big enough. You probably have close to 10K cubic feet and that would call for two DD-18's. If the DD-18's are out of the picture, I would consider the SC-1250 outboard amp driving two (you could start with one) SC-15 passive subs. These products are in the SubContractor (SC) series. In this set-up, they will be auto-eq'd together and one remote will control both subwoofers. If you have time, give me a call and we can discuss the options at length.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

I will call when I get a chance. What exactly is the SPL-1500 not big enough for? To shake the walls? Create good enough bass for my seating position once it is calibrated? My old Cambridge Soundworks Powered Sub 1 seemed to excel in movies in this environment. I know it isn't the greatest sub, and could be boomy at times, but at 150 watts it certainly did a decent job for me. Do I really need to pressurize the whole room to get quality bass? Maybe because I am a relative newbie to higher end equiptment, I just don't know what I am missing. I demoed the Martin Logan Depth i the other night, and it seemed to have a lot of impact in a decent sized room during the demo.

Hi,
Ideally the SPL-1500R would be used in less than 4K cubic feet. Yes, for quality deep bass you do need to pressurize the whole area. Your old sub was a bass reflex design which is a more efficient design than a sealed box. When music is primary, most prefer a sealed box design such as the SPL's, DD's and SC series. If you choose to go with a bass reflex design, then one or more of the DLS-5000R's would be a good choice.
Curt (928) 858-4430

The Cambridge Soundworks is actually a sealed design. I have an optional Slave sub connected to it which brings the power to 200 watts. It sounds like you think the less expensive 5000 would actually suit my needs more than the SPL-1500. Is this true?

It depends. I try to point out the best solution. If you're on a tight budget and movies are important then the DLS-5000R would be a good way to go. If on the other hand, music is more important and you're willing to give up some output, most often noticeable on explosions and rumbles, then the SPL-1500R might be a better choice. Compromise choices are never easy. Perhaps your dealer will let you try the SPL-1500R and see how it works in your system. You could always add a second one later.
Curt

I guess I assumed the SPL series was the more powerful line over the DLS series. Is the main benefit of the SPL series the auto eq and size? Decisions, decisions...

Both the SPL-1500R and the DLS-5000R share the same power amp. And more power does not always equate to louder. The DLS (bass-reflex) is a larger more efficient design (plays louder) utilizing both the rear and front wave of the woofer. A sealed box is usually designed for maximum accuracy and utilizes only the front wave of the driver and by design, gives up output for accuracy. That doesn't mean a bass-reflex design can't be quite accurate or that a sealed box can't play fairly loud, but the primary design criteria is different. Apples and Oranges. There's much to this, that's the reason I suggested you call me.
Curt

I will call when I get a chance. What exactly is the SPL-1500 not big enough for? To shake the walls? Create good enough bass for my seating position once it is calibrated? My old Cambridge Soundworks Powered Sub 1 seemed to excel in movies in this environment. I know it isn't the greatest sub, and could be boomy at times, but at 150 watts it certainly did a decent job for me. Do I really need to pressurize the whole room to get quality bass? Maybe because I am a relative newbie to higher end equiptment, I just don't know what I am missing. I demoed the Martin Logan Depth i the other night, and it seemed to have a lot of impact in a decent sized room during the demo.

Hi Novex,

Just following this thread, comes down to our expectations.
So far I’ve been impressed with the timely address of customer issues and I believe Curt it is really helping out in getting current and potential Velodyne users up and running.
When it comes to us crazy audiophiles we are really trying to get the best out of our systems, as Curt mentioned two DD18’s ($$$$$) would be ideal, and I believe I mentioned two SPL1500r’s which would be more reasonable cost wise.

What we are getting is not only bass extension for our mains but energizing the room with clean sub frequencies. In terms of just musical extension the SPL1500R will probably keep you happy and as I mentioned two would be nice. If energizing the room with HT then Curt is correct.
For example I have used an F1000 in a 25x16 for music only and was quite satisfied with the results. The SPL 1500R is now in a 10 x 15 room with the same set up, I tried a CHT model in conjunction with the F1000 but was not happy with results, but the 1500R is just about perfect in delivery clean deep bass while also locking into (energizing) the room but still allowing the music to breath.
Now the most important aspect is how loud do you like your music or movies, I for one like to get to that live experience. Very few people in my entourage, excluding my two brothers, would ever listen that loud. In my experience the majority find anything above background listening too loud.
They are not into this hobby, but there are some who sort of sit halfway between the two.
Also if you wish to obtain the level of audio intensity which Curt is proposing you could always do it in steps, buy one good quality sub and then add another later if you wish to do so.

Hi Curt,
It was nice talking to you yesterday, I learned a lot from you in that short amount of time! I wanted to ask you about hooking up my Cambridge Soundworks 12 inch slave subwoofer to the SPL-1500. Is that possible, and if so will it help much?

Hi,
Nice talking to you too. No you cannot use the Cambridge slave sub with the SPL-1500R. The powered Cambridge subwoofer is designed to also power the passive slave unit. You could however use both Cambridge units in conjunction with the SPL-1500R by using a 'Y' splitter at the receiver's subwoofer out jack.
Curt (928) 858-4430

is the new sms-1 software ready?

I'm anxious to know as well. Thanks for the reminder ribbit.

The new optional SMS software is not available yet. Should be soon. I'll keep you posted.
Thanks,
Curt (928)858-4430

thanks Curt!

Curt, any update with regards to the distortion issue with the SMS-1 ?

Thanks.

It has been referred to Velodyne engineering for analysis. When I have an answer, I'll let you know.
Curt

i just got the spl-r 800 i got the floor model and it did not come with a remote... the sales guy gave me one from a diffrent sub, it is the big black remote that says digital drive on top. It is not working with my sub, do i need to programe it ??? Please Help Me....

Hi,
Unfortunately you were given the wrong remote control. It will not function with your SPL-R. I would check with the dealer and see if he can exchange it for the correct one. They will also need the DD remote for the DD subwoofer it came from. If the dealer cannot provide the SPL-R remote, please contact Velodyne service at; (408) 465-2800, ext. 3851 or service@velodyne.com. Sorry for the inconvience.
Curt (928) 858-4430

Thanks for the quick reply... I have one other question, i have the 800 but they also have a 1000 for $88 more. Is there a big diffrence from the 800 to the 1000, i believe they both have the same amp.. will i notice a diffrence going from the 800 to the 1000?

Believe me, it's a true no-brainer. Get the SPL-1000R. You'll have near twice the performance and reserve. Bigger is better, go for it. The best $88. investment you will make, at least in a subwoofer.
Curt (928) 858-4430

Curt,

I have 2 of the f1200 subs, an oldie but a goodie, (at least for me). I am experiencing a frequent popping and, I hate to say it, farting sound when I turn the level up much past 2 to 3. I have not changed the receiver or the level to the sub.

Any idea what the issue could be?

Hi,
It's usually amplifier related. On Monday please contact Velodyne service at; 408-465-2800, ext 3851 or service@velodyne.com. In most cases the amplifiers can still be repaired.
Thanks,
Curt (928) 858-4430

Tim,
Do as Curt suggests. I have an F1800 that had similar problems. I returned it to Velodyne and they fixed it in a week. Velodyne stands behind its products. I love my
F-1800 and would not give it up. It works like the day I bought it now. in fact, it works better now.

Hi experts,

Since I am from the 230V world I am interrested in CHT-R line of products and would like to ask for a few words of experience and recommendation.
I use B&W 685 as front speakers (soon to be moved to surrounds and 684 wil be at front) and looking for a sub to this setup. I have a room of almost 2000 cubic ft and am thinking of buying CHT-R 10 or 12.
If you have any pros/cons of matching B&W and Velodyne - please share some with me. All this is driven by Onkyo tx-sr875.

Hi Curt,

Are we looking at end of Oct now for the software?

Tx

I don't have a date but will post when it's available.
Thanks,
Curt

Hi Curt,

Are we looking at end of Oct now for the software?

Tx

Man, I thought it would be out by now.:(

Soon. Patience is a virture or so they say.
Curt

Soon. Patience is a virture or so they say.
Curt

Thanks for your patience with all of us bass-heads!;)

If you want to try setting up the way I do, try this. I set my filter at 40Hz and set the level by playing the VE disc. Using the LFE tone I set the level until it matches the 00Hz level. You wind up feeling the LFE stuff. Avoids interference at higher frequencies. I have an F1800

This may have been asked before, however, is the DD-18 made in China? I am just curious.

Hi,
All the DD's are assembled and tested at Velodyne, in Morgan Hill, Ca.
Curt (928) 858-4430

I am picking up my DD-18 tomorrow. It joins my Denon 4308ci and Def Tech 3000 series, (FR; FL and FC), with Monitor Silver series On-walls for the surrounds and rears.

Should I continue to use the Auddessy programming built into the Denon, or would manually setting the 7 speakers with my Radio Shack sound meter and then using the software in the DD-18 be my best bet?

Any thoughts/hints on the above set-up would be greatly appreciated.

Bish

Hi,
All the DD's are assembled and tested at Velodyne, in Morgan Hill, Ca.
Curt (928) 858-4430

Where are the components manufactured?

I am picking up my DD-18 tomorrow. It joins my Denon 4308ci and Def Tech 3000 series, (FR; FL and FC), with Monitor Silver series On-walls for the surrounds and rears.

Should I continue to use the Auddessy programming built into the Denon, or would manually setting the 7 speakers with my Radio Shack sound meter and then using the software in the DD-18 be my best bet?

Any thoughts/hints on the above set-up would be greatly appreciated.

Bish

Hi,
I guess I would lean toward doing it manually with the R/S meter and then the DD for bass management. Maybe some with the Auddessy will share their experiences.
Thanks,
Curt (928) 858-4430

dont get mad at me but my vision is gone trying to read through all of this . i just bought a sms 1 and have 2 questions . does the onsceen display always well display . most devises turn off there osd when not being used and the sms is always on . the other is can someone link me to how to update the sms 1 i have read were alot of people are having problems . maybe a faq. i would also like to state that i am thrilled with this and my new tc 2000's dual 15's . thats why i need to firm update to let these babys hit all the way to were they are tuned.:D

Hi,
Not sure I understand your question so you might want to give me a call. While the SMS is on, the video output is alive. We will be bringing out a software update for the SMS very soon and I will post when it is available. The download instructions will be included with the updated software on the Velodyne website.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

thanks curt . yes when the sms is on the video feed is live all the time it does not shut off unless the sms is turned off . i take it from your reply this is normal and if so thats cool it just freaked me out a little thats all just wanted to make sure nothing was wrong . by the way i watched superman returns today after playing around some more and wow great stuff eqing makes all the difference in the world and the sms is very easy to use .

Hello members of the AVS forum.

I'm desperate here, I have a Velodyne VA-1210 subwoofer purchased in 1998.

This sub has a 10 inch driver and a 12 inch passive driver. The problem is that the passive driver is blown and it makes a terrible noise when playing low frequencies.

I can't send the sub to a velodyne service center because I live in Brazil (I bought the sub at Circuit City when I went to Orlando in 1998).

Does anybody know if and where I can buy a replacement driver, or buy directly from velodyne. I'm worried because I don't think they will have a replacement part for a sub this old.



Thanks in advance.

Hi,
I don't think we have any left. If not, I'll find a source for one.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

If I may intercede.... Passive radiators replace the tuned port. If Curt can not find an original unit, I would try re-coneing the old one. This is not difficult and kits can be purchased for less than $50.00. I would verify that the amplifier is OK first. If the sub sounds that bad, I bet it is not the passive radiator.

Hi,
There are no passive radiators left at Velodyne. Parts Express does have them.
www.partsexpress.com (part# SD315-PR for $23.85) or as Art suggests you could have your's reconed.
Thanks,
Curt (928) 858-4430

Curt,

Would you clear up something for me please?

I performed the self-eq program on my new DD-18.

Does this self-eq actually 're-map' all of the pre-sets such as 'movies', 'action/adventure', etc. for my specific room, or does it just 'load' a different program into #5 on the remote?

Any help appreciated,

Bish

It's 'global' across all presets. So it's in addition to what may be programmed on the presets.
Thanks,
Curt (928) 858-4430

Thanks Curt and Art.

I'll place an order on that passive radiator and if the result is not good enough then I'll try to re-cone my original radiator.

Thanks again for sharing your knowledge.

Daniel.

..well, as I've been unable to find anything on the net or here, wondering if anyone has suggestions.

Velodyne F-1500r sub purchased used not terribly long ago and uses sparingly (wife prefers less bass from the Paradigm studio's)

recently the sub has developed a high pitched whine, almost like feedback. Regardless of inputs or not.

it's fed by fairly new decent yamaha and has pretty good power, and it seems like if I don't have the sub on for a few days, it sounds find then from a few minutes to an hour in I can hear the sub start to whine.

yami has a single sub out which is split at the amp, have also tried full range left/right outputs from reciever, doesn't seem to make a difference.

I almost want to say it may be power related? I have not gotten behind the tv to give it a new souce, but other than that things are pretty standard. Sits right next to a pair of nice Paradigms, next to a rp hdtv.

A few times I have pulled the sub over to get at the amp and it will stop, again making me think it's some sort of feedback...but that doesn't seem possible.

anyone ever run accross something similar with a 13 year old sub?

Hi,
You need to contact Velodyne service at; (408) 465-2800, ext. 3851 or service@velodyne.com. At the very least the amplifier will need repair. The whine may indicate a problem with the servo feedback circuit or the driver itself. We still do some service on the F series depending on the issue.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Hi Curt,
I have the SPL-1200II. If I upgrade to a DD-12 would that be like a huge great improvement for the bass like day & nite? I want to use for smooth jazz music and movie sometimes. I never demo a DD so I don't know, but one time I listened to a little 8" minivee I was so shocked that why I bought the first SPL-12. Please let me know. Thanks.
Dan

Hi,
I would be comfortable saying there will be sonic improvement with the DD. What you gain with the DD, is the servo feedback technology and the on-board computer's tremendous flexibility in eq'ing your room. With the DD, you will see the signal sweep (on TV monitor) and make adjustments in real-time to improve your room curve. This alone could make a major improvement in your bass sound quality. So to a degree it will depend on the room as to how much better the DD will be.
Thanks,
Curt (928) 858-4430

Hi Curt,

I have a DD-15. I've noticed recently that my sub's OSD is always on even when it's in standby mode (front blue light off). Is this normal? Also, I have the sub programmed to default to preset #2 whenever it is activated, but it does not. Is there something I can do to get it to work again? Thanks.

Hi,
Yes it is normal for the OSD to be on while in standby. If you reprogrammed preset #2 for default and saved it, it should come up that way. I'd try it again or maybe another preset and see what happens. What preset comes up? What software do you have?
Thanks,
Curt (928) 858-4430

Hello,

I receive My SMS-1 form repaires center, now it work great. I want to know howe I could make auto eq, because When I pressed 3-2-1, I have self Eq. I tried 3 times 3-2-1, and I never have the same result. Could you please just give me the easiest way to make a good auto Eq.

Thank You.

Hello,

I receive My SMS-1 form repaires center, now it work great. I want to know howe I could make auto eq, because When I pressed 3-2-1, I have self Eq. I tried 3 times 3-2-1, and I never have the same result. Could you please just give me the easiest way to make a good auto Eq.

Thank You.

the auto-eq is not going to give you good results...all it does is set the level for the predetermined FR and Q's...you need to learn how to use the tool properly in manual mode to get decent results. It's not a magic box that you just plug in and it works...some effort on your end is required.

You can use this guide to help you:
http://pdf.outlawaudio.com/outlaw/docs/sms1guide.pdf

Good advice.
Thanks,
Curt

Thank's

One more question for a Servo 15 V2, the subsonic default at 15hz it is ok or not?

Yes, 15hz subsonic filter is excellent for the Servo 15.
Curt (928) 858-4430

Curt,

I have software version 2.2. I tried re saving my preset to #2, changing it to another preset like #3, then letting the sub go to standby after approx. 15 minutes. When I turn my pre amp back on and the sub activates, it's still on preset #3.

I also tried your recommendation of setting the sub to another preset (#3) then turning the sub off via the back switch and waiting 30 seconds. When I turn the switch back on, it works correctly, showing it at preset #2.

What gives?

Hi,
I sent you a PM.
Curt

Need some help from the experts. I'm ready to pull the trigger on a complete 7.2 system which up till this point included (2) SVS-12 NSD subs to be installed into custom cabinetry. The rest of the speakers will be DefTech Super Towers with a Mythos 10 for a center and DefTech Dipoles on the sides and rear.
Today, I came across the Velodyne ad for the DLS-R series. This is very attractive to me since they are front firing/ front ported and remote controlled. My subs will be snugly fit into the cabinetry and access to the rear of the units will be practically impossible.

Can I get an opinion on the DLS-4000R vs the SVS-12 NSD? Thanks.

Is there a way to adjust input turn on voltage sensitivity on a DD-15?

Hi,
There is no way to adjust the input sensitivity of the DD-15. Is there a problem?
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Hi,
There is no way to adjust the input sensitivity of the DD-15. Is there a problem?
Thanks,
Curt (928) 858-4430 or curt@velodyne.com
No problem really - just interesting to see what it takes to come out of wake up mode. I think I have the crossover at 57Hz and listen at low to moderate levels most of the time. Many times I would think it would come on (watching MHD or RaveHD) it does not right away. I do not think it is wrong - probably not as much sub 50Hz content as I would have thought.

Hi,
You should try a 'Y' splitter into both inputs and raise the volume for the subwoofer jack in your receiver (back off on the DD volume to compensate.) As you say, there may be no bass content at your crossover setting.
Thanks,
Curt (928) 858-4430

Is there a method to run the EQ process (not the auto set up method) without having the sub connected to the processor? Sure hope so.

audioguy,

You don't really want to do that because you'll want to watch the crossover region between sub and mains to find the correct phase, crossover slopes, etc. This requires you to run the test signal through the receiver/preamp.

Actually, I do want to do that. Once I get the sub corrected, I will use a test disk I have and adjust the crossover point, crossover slope, phase etc ( as well as distance, gain, etc)that way. I have done it that way for years and it works incredibly well. So, is there a way to run the EQ process without going back to the processor (Theta Casablanca)?

Hi,
You should try a 'Y' splitter into both inputs and raise the volume for the subwoofer jack in your receiver (back off on the DD volume to compensate.) As you say, there may be no bass content at your crossover setting.
Thanks,
Curt (928) 858-4430
I am using the XLR input in this case. I can check the receiver setting and make sure that the volume is appropriate for the sub.

Actually, I do want to do that. Once I get the sub corrected, I will use a test disk I have and adjust the crossover point, crossover slope, phase etc ( as well as distance, gain, etc)that way. I have done it that way for years and it works incredibly well. So, is there a way to run the EQ process without going back to the processor (Theta Casablanca)?

Hi,
I agree with Jim and would recommend the normal method. You can however accomplish what you're requesting by running the EQ audio outputs of the DD directly into the DD's inputs and run the video output into a TV monitor.
Thanks,
Curt (928) 858-4430

I have the Theater Master MX-700 remote. I was able to use the learning part to map almost all the velodyne remote keys. One that does not seem to work correctly is the "Rock" preset (preset #3). Does anyone know how to code it so that it works? I have heard some of the Velodyne frequencies may not work with Universal remotes. If this is the case, I may have to try mapping that one to #5 to see if it works.

Got a new DLS-5000R this week and now need a sub cabel. Any advice on what to use.

Hi,
Velodyne does not recommend any specific cable and there are many choices. IMHO any quality audio (rca) cable will work just fine. It does not need to be designated 'subwoofer cable', nor does it need to be expensive. I'm sure there are plenty of forum threads dedicated to the pros and cons of various cables.
Thanks,
Curt (928) 858-4430

HI Curt. I am trying to run some tests today on my dual HGS's and find I'm one y-splitter short, having used my other one for the second sub. Question for you. Is it possible to use the HGS in/out's as a fake splitter in the following fashion for REW / SPL meter testing only (which requires a mono signal)

using a single RCA cable as an input to the sub:

Mono line to L-RCA in. Patch L-RCA-out to R-RCA-in on the same sub, thus "splitting" the input on the left channel.

Would that hurt the sub? Alternatively, I could just run one of the subs without its splitter and get the frequency curves adjusted (but with a lower output on that sub without the splitter).

The right way of course is to go out and buy another splitter... which I will eventually.

This is probably a really dumb question, but I figure you or others here would be able to advise me.

Thanks!

Hi,
If I understand your question, the answer is no. The 'rca' outputs are high-pass filtered (most bass removed) in the HGS's. Either run them both with a single input or get a splitter.
Thanks,
Curt (928) 858-4430

yup. you understood it. did the BFD without the splitter on the second sub for now. will get another one!!

I just couldn't tell for sure if the rca-outs were just pass-through. you confirmed they run thru the filter in the sub.

Thanks

Hey Curt,

Any updates on the latest software revision?

Hi,
Not yet. I'll post when it's available
Thanks,
Curt

New here and looking for some hook up advice on setting the level on the Velo.

Have a Yamaha RX-V995 all speakers set to small.

A choice to use the settings on the Yamaha for SW output/ -20 to -0

-20 very low -0 full tilt willy.

The Velo with the Remote Volume 0 very low to 8 blinky lights for wide open.

So.....What would be the best direction a mix of both or another direction.

Hi,
Do a reset on your SPL-R by pushing presets in the following order; 1-2-3-4-4-3-2-1. That will put the Velodyne's volume at factory default, which is a good setting. Now raise the Yamaha's volume for the sub channel to where the volume is correct for the system. Then use the Velodyne's remote for small changes up or down. If this isn't clear, please call.
Curt (928) 858-4430

Consider me a new convert. Once upon a time (16 years ago) I had two Velodyne Subs (18 inch variety - not sure of the name - ULD 18 II I believe) in my dedicated theater but eventually moved to some other subs (two of them) that were excellent and each sub contained 4 twelve inch drivers. The room was custom built for optimum sound and to say I had a lot of excellent clean base would be an understatement. That room was about 3500 cubic feet. I had tried many outstanding subs in that room and felt comfortable that the bass I had was a good as I would get (with the possibility of and IB but that is for another discussion).

I sold that home (and the subs) and have moved to a new house where I am just getting started on building my new theater. I have a small surround system in my family room so went ahead and purchased a DD-18 for that room that will eventually be moved to the basement/theater (current plan is to have two DD-18's). My family room is probably 6000 cubic feet and is connected via large openings to three other room.

While an exact comparison is not possible given all of the variables, I am truly blown away by what this sub will do. There is NO shortage of clean impactful bass. The ability to set the FR with the built in standard EQ and the parametric EQ provides unbelievable flexibility. I'm a true believer. A truly outstanding product. Amazing!! Great job Velodyne.

Hi,
Thanks so much for the feedback. I too really enjoy the Velodyne 18's. I also started with ULD-18's and it's been Velodyne and 18's ever since. Like you I tend to end up with very large rooms so the big one's are required. Your comments at the end of a long busy day put a smile on my face. Now for a glass of wine and and some nice music.
Take Care,
Curt (928) 858-4430 or curt@velodyne.com

Question for Curt....

I see a few threads about this already, but wanted to post my problem as well. My 5 year old velodyne SPL 1200 II subwoofer will sometimes make a pop or click sound even when there is little or no sound during a movie... I have so far changed my sub cable and still nothing...

My subwoofer boost levels are set to none and the sub itself is set to a moderate volume. It still plays and sounds loud as ever, but it will pop or click from time to time - It tends to make the noise during quieter times during a movie. Many times its at the title screen of a DVD. Loud scenes seem to play fine with no signs of pushing the sub too far. Interference? something wrong with the receiver??

Hi,
I sent you a PM earlier.
Curt

Curt,

What is the recommended level range for the HGS series. Is anything less than 12 o'clock good, or should I be targeting something lower. Does this recommendation apply to all HGS10's? I have a HGSII and a HGS that was refurbished this year. I recently purchased both units and just started tuning the system. I've turned up the sub out of my receiver to about 3/4 max., and could lower the mains to lower the sub levels. Right now I'm set at about 10:30 and 11:30.

Mark

Hi,
Yes keep them below 12 o'clock. Since you're probably splitting the signal from a subwoofer jack, I would raise the receiver's output for the sub jack more and be sure to use a 'Y' into each sub. This will enable you to back off a little more on the subs.
Thanks,
Curt (928) 858-4430

I have an aftermarket power cord and I'd like to use it on my DD12. Which IEC plug will the DD12 socket accept? My power cord has C15 plugs which don't fit - the DD12 socket is not a C16. Should I reterminate with C13 plugs?
Thanks.

Hi,
I'll see if I can get you a number. All the after market cords I have tried have worked so it must be the most common one. Two or three prong doesn't matter, just as long as it fits the socket.
Thanks,
Curt (928) 858-4430

Read it somewhere that the IR input in the back of the DD18 can be configure to use as 12V trigger. Is this true? Does the DD18 has support for 12V trigger for on/off?

Thanks

Hi,
The IR jack is not for a 12V trigger. The DD does provide hook-up for on/off via 12V trigger.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Hi,
The IR jack is not for a 12V trigger. The DD does provide hook-up for on/off via 12V trigger.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

I just search the user manual. There were reference to pin 8&9 on the RS-232 out. But this is on the output. Is it the same for Input?
So I would wire the 12 V to pin 8 & 9? The 12V source is coming from the AVR with normal 1/8" phono jack. Are there detail instruction write up somewhere? Can I still have it hook to 12V even when the DD is not set to use the 12V? What's the sequence?

Use pins 7 and 9 of the RS-232 out terminal. Page 7, item #4 of my manual.
Thanks,
Curt (928) 858-4430

Use pins 7 and 9 of the RS-232 out terminal. Page 7, item #4 of my manual.
Thanks,
Curt (928) 858-4430
Is this the same for the RS-232 In? I don't want the DD to send 12V trigger. I want it to accept 12V trigger.

You use the RS-232 out terminal, that will be for the (in) 12V trigger. I know it seems confusing. Do not use the RS-232 in terminal for 12V trigger.
Curt (928) 858-4430

Curt,

I spoke to you last week and you convinced me into purchasing the DLS-5000r however I have tried getting it through the authorized dealers - 6th ave and B&H and all I hear is that its back ordered. Whats going on with the shipments of this subwoofer? I cancelled the order with 6ave because they have strung me along for the past two weeks telling me it shipped when they didnt even have one is stock.

Tom

Hi,
Unfortunately I can't speak for individual dealers and their circumstances or how they order, or what they choose to stock. We have plenty of DLS-5000R's available. I will PM you a dealer to contact.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Curt,

Thanks for the call and follow up. This thread and your responses are one of the main reasons I am ordering a Velodyne vs some other brand subwoofer. I apologize to B&H that I mentioned above, I had them confused with another authorized dealer. B&H actually does claim to have the subwoofer in stock so I plan or ordering it from them.

Thanks. Good to hear you located one.
Curt (928) 858-4430

Curt,
I have the spl1200ii. If I get the dd12, can I connect the spl1200ii and DD12 in series ? I haven't read the specs yet, but just wondering...

You could connect the thru-puts of the DD to the inputs of the SPL. Is that what you mean? I suggest you call me if possible.
Thanks,
Curt (928) 858-4430

I have an FSR12 that I have had for a long time. The sub recently stopped working, ie output goes cuts in and out. I suspect the amp is bad. I like this sub very much as it does an excellent job of giving low end to my PSB Stratus Minis. I like the sound and have listed to newer stuff but just not have found anything to replace them with yet. I moved from AR9's to the current setup. Any thoughts on what it would take to fix and is it worth it?

Hi,
On Monday contact Velodyne service at; (408) 465-2800, ext. 3851 or service@velodyne.com. We can still, in most cases repair the amplifiers. The FSR is very good for music as long as it is not pushed too hard. IMO if it suits your needs it is worth fixing. Service can give you a repair quote. If you decide to replace it, I think you will find the SPL-1200R to your liking.
Thanks,
Curt (928) 858-4430

Hi. I have a ULD 15 and the volume control is broken. Actually, it's just the potentiometer. Can you give me the specs so I can try to find a replacement or does Velodyne still stock it. It appears to be 100K ohm and the shaft is ridged (I can only find non-ridged shafts).
I live in Canada.

Thanks.

Hi,
On Monday contact Velodyne service manager, Dave Santos.
(408) 465-2819 or dave.santos@velodyne.com
Thanks,
Curt

Hi,
On Monday contact Velodyne service at; (408) 465-2800, ext. 3851 or service@velodyne.com. We can still, in most cases repair the amplifiers. The FSR is very good for music as long as it is not pushed too hard. IMO if it suits your needs it is worth fixing. Service can give you a repair quote. If you decide to replace it, I think you will find the SPL-1200R to your liking.
Thanks,
Curt (928) 858-4430

Thanks, will call on Monday to get a quote.

I'm new at this forum. I hope this is the right place/way to post.

I have acquired a non-working Velodyne subwoofer model #SF10BV010. I have no manuals for it. It powers up but no output. I see none of the obvious & common problems like broken wires, failed wire crimps, bad solder joints etc.

I have the equipment and can troubleshoot most any electronics device, but I'm not "fluent" in audio electronics. I'd like to obtain a schematic, get some tech support and get this great device working again.

Thanks in advance for the help.

BZ

Hi,
Please contact Velodyne service at; (408) 465-2800, ext. 3851 or service@velodyne.com.
Thanks,
Curt (928) 858-4430

Thanks Curt, I'll give them a call. Is there someone there in particular I should ask for regarding this model subwoofer? Also, are there some "typical" failure modes that you're aware of that cause the "no output" symptom?

I'm sure Velodyne Service would have some insight here too...

BZ

Hi,
The number is for Pete Lewis in service. Sorry, I'm not aware of any typical failure for your older Velodyne.
Thanks,
Curt (928) 858-4430

Any news on the firmware update ?

When you go on the Velodyne web site it shows the vx-10 as not being video shielded.However when you go to internet sellers ie Vanns and 6 th ave it says that this sub woofer is shielded. Also the Velodyne web page shows what dealers are authorized to sell the different s/w's ie the vx10..But the web sellers sell some products that are not authorized..What gives??Thanks PS i ordered the vx10 from Vanns.com anyway and am awaiting the arrival..

Hi,
The VX-10 is not video shielded. I'm sorry some of the dealer websites are incorrect. If you purchase a Velodyne subwoofer from a Velodyne dealer it will be covered by our warranty.
Thanks,
Curt

Curt: Is this a concern that it(vx10) is not shielded? Its going about 3 ft.from a pioneer plasma tv. #2 Also do you think this was a good choice? I am using it with the pioneer speaker bar that comes with the pdp5080hd tv.Thanks for a speedy reply...rgar18

Hi,
Three feet from a plasma will not be a problem. Based on my feedback it is a very popular sub for soundbars.
Curt (928) 858-4430

Curt - I'm looking at two SPL-1200R's or two SPL-1500R's for a 3000+ ft3 room (depends how much the wife hates the size of the 15s). Can you provide any guidance or point me to any links on how to auto-calibrate both subs appropriately?

Also, what would you go for - the 12s or the 15s if $$$ was not an issue? The system is driven by a Denon AVR 4308 and includes Mythos STs as the L/Rs, a Mythos 10 as the center, and DT in-ceiling mounts as the the rears and side surrounds.

Hi,
SPL-R's can only be EQ'd individually. I would recommend a different solution, the SC (Sub Contractor) series. One SC-1250 outboard amplifier can support two passive subs and auto EQ both together. My first choice for your system would be two SC-15 passive subs. Second choice would be two SC-12 passive subs. This system provides the performance you're looking for with flexibilty and easy set-up. A single remote control will handle all functions for both subwoofers.
Thanks,
Curt (928) 858-4430

Hi Curt,
I'm not sure if you have answered this question before. Is the warranty for Velodyne subs transferable? Thanks.

Hi,
The warranty is not transferrable. BTW, effective January 2007 the warranty is now 3 years (parts and labor) on electronics and 5 years on speakers.
Thanks,
Curt (928) 858-4430

Hi,
The warranty is not transferrable. BTW, effective January 2007 the warranty is now 3 years (parts and labor) on electronics and 5 years on speakers.
Thanks,
Curt (928) 858-4430

Is that only for items purchased new or does that also cover puchases already made but within those timeframes??

If the Velodyne was purchased new from an authorized dealer and your receipt is dated on or after 01/01/07 then the new warranty would be in effect. Prior to that date it was two years parts and labor.
Curt (928) 858-4430

double post

Ok, Ive been raving about about my new SPL 1500R, and I do find it an excellent sub, but with our Canadian dollar doing so well I haven’t dismissed the fact that a used DD12 in maple to match my my Dynaudio Contours is not too far out of reach on the resale on my new SPL1500R.
So the question is, outside not having a warranty on a used DD12, more programmable equalization a servo controlled driver and going down to a 12” from a 15” ,can anyone offer any other pros or cons
Most of my listening is to music but I’m toying with the idea of getting into a basic HT config. Listening room is only 10W x 12L x 9.5H, and no I do not find the 15” SPL overkill.
Just curious

I have a question I have the SMS-1 and two subs located in the front of the room between the left and right speakers would I benefit anything buying a second SMS-1 and EQing the subs seperately?

Hi,
The most accurate EQ will be with both subs playing as you're now doing with one SMS.
Thanks,
Curt (928) 858-4430

Hi. I just received my 2 SPL-1500R's today, and I connected 1 of them, but it is very weak, and quiet... is this normal? Anyone have any ideas? And does anyone know if it is possible to connect 2 SPL-1500R's in a stereo?

ueyteuor,

Although its likely to be something in your setup, connect the second one to rule out the possibility that the first one is faulty.

Hi,
The most accurate EQ will be with both subs playing as you're now doing with one SMS.
Thanks,
Curt (928) 858-4430

Thanks Curt. :)

Okay folks- I’m admitting it because I am truly out of my depth here- I need some professional help.

Here’s the situation. I am re-doing my system and have a Marantz receiver and two Subs (Onkyo and Velodyne FSX-12). I would LIKE to use both subs, but can’t figure out if it’s possible, and if so, how to do so in a way that won’t damage any of the components.

Here’s the issue: The Marantz has but one plainly-labeled SUB-OUT. My Velo on the other hand, has a dual-input, crossovers, etc.

I’m attaching images and excerpts from the manuals on this page-

http://www.detailz.com/Theater/

as a picture is worth a thousand of these things. Forgive the blur on the receiver image. It has more connections, obviously, but these are the ones that may have anything to do wit my dillema. Thanks SO much in advance for any advice/help/suggestions!

David

Hi,
At the receiver use a 'Y' splitter (1-male, 2-female) available at Radio Shack or other audio H/T stores, this splitter will provide two outputs for your two subs. Then run a 'rca' cable to each sub. At the Velodyne use a 'Y' splitter (1-female, 2-male) into both inputs of the sub. If the other sub has two inputs do the same, otherwise use the single connector. In your receiver find the 'speaker set-up' menu and call all your speakers 'small' and indicate you have a subwoofer. Then in the receiver find the volume control for the subwoofer jack and bring it up to three fourths of the way up. Then set the volume on the two subs to blend with your speakers. If you need more help, call me on Monday.
Thanks,
Curt (928) 858-4430

Morning,
____________________________________________________________ __
Originally Posted by curt c
Hi,
The warranty is not transferrable. BTW, effective January 2007 the warranty is now 3 years (parts and labor) on electronics and 5 years on speakers.
Thanks,
Curt (928) 858-4430
_________________________________

Is that applicable to spanish subwoofers?

Can I replace the original rubber feet on Velodyne DD10 and DD12 model´s with a spikes (Soundcare, ...)?

Regards.

Rafa

Hi,
The warranty under the stated conditions, is applicable everywhere. You can replace the included rubber feet as long as the thread is correct. The rubber feet unscrew and are the standard thread size for spikes.
Thanks,
Curt (928) 858-4430

Paradigm Seismic 12 , Martin Logan Depth, HSU VTF3 MK3, or comparable REL subwoofers (like the new R and B series or the older models stadium and storm)

Can you guys please compare any of these subs? or suggest any other alternatives?

Main concern is sound quality then size and budget. (50% music 50% HT usage)

Living room is around 2100 cubic feet. It is open to kitchen and dining room, so all would total around 3700 cubic feet.
But the sub will be on the corner, 5 feet away from me.

I would appreciate any comments.

Thank you

Paradigm Seismic 12 , Martin Logan Depth, HSU VTF3 MK3, or comparable REL subwoofers (like the new R and B series or the older models stadium and storm)

Can you guys please compare any of these subs? or suggest any other alternatives?

Main concern is sound quality then size and budget. (50% music 50% HT usage)

Living room is around 2100 cubic feet. It is open to kitchen and dining room, so all would total around 3700 cubic feet.
But the sub will be on the corner, 5 feet away from me.

I would appreciate any comments.

Thank you

Seeing that you have your sights on the SPL 1500R, which I currently own, I find it an excellent sub, for sound quality, size and budget,(see my review http://www.avsforum.com/avs-vb/showthread.php?t=910936&highlight=spl+1500r)
You would need to spend a fair amount more to improve upon it, by moving up to the DD series.
Unfortunately there are not many if not any reviews on the SPL 1500R , I made my decision based on the SPL 1200R reviews and my previous experience with Velodyne’s Foundation and HGS series subs.
I’m sure the other makes you have mentioned are also good performers and have their followers and you could go back and forth forever trying to decide.
For me it came down first to sound quality, construction, customer service and the company’s overall track record and philosophy in achieving their goals.


Robert

Paradigm Seismic 12 , Martin Logan Depth, HSU VTF3 MK3, or comparable REL subwoofers (like the new R and B series or the older models stadium and storm)

Can you guys please compare any of these subs? or suggest any other alternatives?

Main concern is sound quality then size and budget. (50% music 50% HT usage)

Living room is around 2100 cubic feet. It is open to kitchen and dining room, so all would total around 3700 cubic feet.
But the sub will be on the corner, 5 feet away from me.

I would appreciate any comments.

Thank you

Thanks for the input, Robert.

Since clean output, being musical and seamless integration with my "monitor" speakers without losing quality is more important to me and also considering the fact that I will be only 5 feet away from the sub and do not play above reference levels, would it make more sense to go with a smaller driver like the SPL-1200R and not with SPL-1500R?

Can anyone please comment on the difference between the SPL-1500R and the DD-15? I would like to hear about the SQ difference made by the servo.

Thank you

Thanks for the input, Robert.

Since clean output, being musical and seamless integration with the main speakers without losing quality is more important to me and also considering the fact that I will be only 5 feet away from the sub and do not play above reference levels, would it make more sense to go with a smaller driver like the SPL-1200R and not with SPL-1500R?

Can anyone please comment on the difference between the SPL-1500R and the DD-15? I would like to hear about the SQ difference made by the servo.

Thank you

For what it’s worth I’ve positioned myself a few feet away from my SPL1500R while playing bass heavy music and still could not localize the sub. The sound stage stayed clean, clear and distinct even while a nearby plant had it’s leaves moving in time to the rhythm.
As for a the smaller SPL1200R you still need to energize the room even though you are only five feet away, so the SPL 1500R would probably still be better.
The DD15 would most likely be superior, given the technology for equalizing the sub and construction, but at a price.
The servo may lower the possibility for distortion but at your listening position the volume will probably never be so great as to put the SPL1500R near it’s limits.
Having had previous servo controlled Velodynes I have found the SPL comparable.

Hope this helps.

Robert

I have a combined stereo and home theater (projector-based) setup that I have improved and simplified over the years. I listen to about 70% stereo. I upgraded the main speakers a couple of years ago to the fantastic ATC SM50ASL (http://www.atc.gb.net/domestic/scm50.html) active studio monitors. Having done this, I discovered that my REL Strata subwoofer was essentially redundant since the ATCs go very low at massive volume, if required. Using a measurement mic and a Behringer DEQ2496 I was able to measure substantially undiminshed output down to 20Hz without the sub - although of course there are peaks and troughs on the way down. So I sold the REL.

(I also ended up ditching the center speaker since the ATCs were better on phantom mode.)

But I am curious as to whether something like a DD-12 would give me some benefit at the very bottom end of the range. My room is roughly 20ft x 14ft x 9ft, but opens out into another room of 14ft x 10ft on one side.

Also I don't know how I would connect a DD series sub into my system. At the moment I run XLRs direct from the ATC preamp into the active speakers. My HT amp/processor sends a line level signal to the ATC preamp containing the L,R (and phantom center and sub) signal. I would like to keep the wiring simple and keep the stereo signal as pure as possible - certainly not sending it through the HT processor. But I would also like to be able to use the sub with the main speakers for straight stereo. Is the correct wiring to make up some XLR (female) to phono cables to go from the preamp to the phono inputs of the Velodyne, then some phono to XLR (male) cables to go from the high pass outputs of the Velodyne to the speakers? I'm guessing that I would want to set the high pass crossover of the Velodyne very low (say 40Hz) so as to integrate well with the ATCs.

Any comments or help would be appreciated.

Thanks

Andrew

I have a combined stereo and home theater (projector-based) setup that I have improved and simplified over the years. I listen to about 70% stereo. I upgraded the main speakers a couple of years ago to the fantastic ATC SM50ASL (http://www.atc.gb.net/domestic/scm50.html) active studio monitors. Having done this, I discovered that my REL Strata subwoofer was essentially redundant since the ATCs go very low at massive volume, if required. Using a measurement mic and a Behringer DEQ2496 I was able to measure substantially undiminshed output down to 20Hz without the sub - although of course there are peaks and troughs on the way down. So I sold the REL.

(I also ended up ditching the center speaker since the ATCs were better on phantom mode.)

But I am curious as to whether something like a DD-12 would give me some benefit at the very bottom end of the range. My room is roughly 20ft x 14ft x 9ft, but opens out into another room of 14ft x 10ft on one side.

Also I don't know how I would connect a DD series sub into my system. At the moment I run XLRs direct from the ATC preamp into the active speakers. My HT amp/processor sends a line level signal to the ATC preamp containing the L,R (and phantom center and sub) signal. I would like to keep the wiring simple and keep the stereo signal as pure as possible - certainly not sending it through the HT processor. But I would also like to be able to use the sub with the main speakers for straight stereo. Is the correct wiring to make up some XLR (female) to phono cables to go from the preamp to the phono inputs of the Velodyne, then some phono to XLR (male) cables to go from the high pass outputs of the Velodyne to the speakers? I'm guessing that I would want to set the high pass crossover of the Velodyne very low (say 40Hz) so as to integrate well with the ATCs.

Any comments or help would be appreciated.

Thanks

Andrew

I do something pretty similar with my Orions - they go down pretty clean to 40Hz. What I did with the DD-15 I got is to run the crossover pretty low (at 57Hz). Then I use some of the phase settings of the DD room correction to cancel one of the room modes and get the bass flat to 20Hz. The benefit of running the DD would be the same as getting a good EQ like a Tact or Rives, but at a lower price. I found that the overall sound cleaned up quite a bit once equalized. The strange thing is that it seems cleaner way above the bass region. Anyway, even if you did not go with a sub, you should look into a room correction system to even out the ATC response. With quality speakers like those, you probably would appreciate what you are missing with the uneven room response. BTW, you should also consider room treatment too. Not much of an option in my current situation, but probably the best spent money once the basic system works well.

I have a ULD-15SS4 from 1986. It has been an awesome sub for many years. I am not the original owner, but have probably had it for 15 years now. The other night, my teenagers had a party and very strange sounds started coming from the sub. The system was not on that loud since it was late. We shut it down and took a look at the cone. The foam around the cone had finally broken through completely. My past experience with Velodyne support was that I was told they don't support this subwoofer at all. So I can expect no help from Velodyne. I bought a replacement foam edging made for the ULD-15 and re-foamed the speaker. I have done this type of thing a few times and this one went extremely well. The cone seems to be well centered which is critical and appears to be resting at the correct height. Last night while testing the sub, I was at first blown away by how much better it sounded. I had to decrease the sub volume a fair amount from where it was before. Everything was fine and then we heard a big "pop". I turned down the sub volume a little more and it happened one more time during the course of the movie we were watching. In both cases there was a sustained bass passage before the "pop".

I was able to lower the volume level again and mostly eliminate the problem. But we changed sources which had a more sensitive bass level and it happened again. It's now set at 25 out of 100. Previously I had the sub volume set to about 40.

So any comments about what's going on, or what to look for?

Thanks, Chris

Hi,
I recommend you contact Velodyne service manager Dave Santos who is also our ULD expert. Installing new surround on the ULD servo driver is often not successful. There are a couple of companies who have had success doing this. Dave can advise you as to what the options may be.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Dave Santos (408) 465-2819 or dave.santos@velodyne.com

I just spoke with Dave at Velodyne. I got some really good advice I think. In all likelyhood, my surround foam replacement job is fine. I was relieved to hear that the "popping" sound is probably not doing any significant damage to the sub. But it is disconcerting. He suggested I recalibrate the sub to 75db peak, which I have not done recently and certainly have new equipment since then. He also suggested checking my front-end processor to see if there is any bass limiting settings. If so, I could prevent this from happening by limiting the signal going in. We'll see if I have that much control over my pre-amp's.

Btw, this subwoofer, 20 years ago was about $2,000. To replace it today with an equivalent sub (DD-15) would cost $4,000. I'm willing to spend a fair amount of money to fix it, if necessary. So far I spent $25 for the surround foam. :)

Anyway, thanks for the advice. I appreciate it.

Chris

can anyone tell me what the IR freq. response would be on the PS10 or PS 12?

I can get them dirt chip at my wholesaler here and I'm wondering how well they stack up against lower end E. Designs,etc.

Hi,

I have SPL-800R. And I am thinking to put it behind my couch. In order to control the volume, I need extended IR sensor, right? I see the IR input in the back. Where do I get the extended IR sensor???

Hi,
You need to purchase a compatible unit. One that will work is the Xantec micro link 490.
You could also control the volume from your receiver's (volume) for the subwoofer jack.
Thanks,
Curt (928) 858-4430

What do you mean by that? I can control the sub's volume from my receiver in real time? I know I have sub's output control in my receiver's menu...which is not real-time.


Hi,

You could also control the volume from your receiver's (volume) for the subwoofer jack.
Thanks,
Curt (928) 858-4430

Hi,
You can raise or lower the volume of the receiver's subwoofer output in real-time. It isn't quickly accessed in some receivers, but it is in real time.
Curt (928) 858-4430

A post to say thank you to Pete Lewis at Velodyne!

I have been updating my ht setup and one of the last pieces was a sub upgrade. I considered Epik, eD, HSU and SVS among others. After many agonizing weeks I picked Velodyne. Reading this thread is a big reason, going back many years I can see the exellent customer service Velodyne provides it's customers.

I bought my SPL-1200R at Sound Advice (Tweeter) and found the remote and microphone were missing. After leaving a message, Pete returned my call the same day and sent the missing pieces at no cost!

This sub is INCREDIBLE and the black piano finish the the nicest I have seen on any sub. What an amazing product.

Thanks for the nice feedback and I passed your message on to Pete.
Curt (928) 858-4430

I am currently the owner of an SPL-10, and am looking for a new sub for my other system. I like the combination of power and small size, and so am looking for a similar unit.

Can you explain briefly the difference between the SPL-1000R and the MiniVee10, both in terms of capabilities, and the difference in the markets or purposes to which they are directed? They seem fairly similar and intended for the same uses. Thanks.

Hi,
Think of the MiniVee-10 as a 'Plain Jane' version of the SPL-1000R. The amp and driver are the same but no remote control or DSP funtions like auto-EQ and presets. It is well suited for placement in other cabinets or hidden out of sight.
Thanks,
Curt (928) 858-4430

Curt: I received my VX10 and had 2 questions:#1 I hooked it up using the line input jack. I used a Y connector as suggested and was wondering if there was any advantage to using the speaker level inputs? Does the line level also liberate the other speakers from the low end frequencies? There is a subwoofer out on my TV.. #2 Should bass enhancements such as SRS trubass be enabled or disabled.The manual says it provides deep rich bass using a new technology? FYI I am using the speaker bar that came with my pioneer pdp5080hd TV. I am most pleased with the VX10 and this site helped me to pick a Velodyne..Thanks RGAR18

Hi,
I would recommend the line-level hook up with your speaker bar. Neither line-level or speaker-level hook up will eliminate the low frequencies from your speaker bar. I suspect by design, it is protected. As to the SRS trubass I would try it and see if you like the effect as long as it does not audibly distort the sub's bass.
Thanks,
Curt (928) 858-4430

Curt,

I got the DLS-5000R and its working great. I currently have it hooked up to my Denon 4308ci via a single subwoofer cable going from avr subwoofer out to Velodyne subwoofer in. Is there any benefit to getting a Y cable for the inputs to the suboofer? All other speaker cables are terminated on the avr and not through the subwoofer.

Thanks for all your help.

Tom

Hi,
The 'Y' will provide additional input signal and is often advantageous in operating the auto on/off circuit correctly and keeping the volume lower in the subwoofer. While not necessary I recommend and use them.
Thanks,
Curt (928) 858-4430

Curt:While reading through some posts it is suggested that a subwoofer has a break-in period #1 Is there a break in period? How Long? #2Should I go easy on the settings at the beginning? #3 Should I expect the s/b to sound better after this break-in? Thanks for a wonderful forum Happy vx10 owner: RGar18.

Hi,
I am not aware of any documented evidence showing that speakers require a 'break-in' period. The only documented study I am aware of showed just the opposite. IMHO, it is usually the 'ears' that are breaking in. Other's are certainly entitled to their opinion. I know many reviewers and even some speaker companies recommend a break-in period. You don't need to treat any of our subwoofers different during initial use. Just enjoy. If they sound better after some use, great!
Thanks,
Curt (928) 858-4430

First off thanks to Velodyne support for the amazing attention you guys pay to this thread. Really top notch.

Second, I am the new proud owner of a DPS-12. This sub rocks my WHOLE house. W-O-W

I was at Circuit City where the sell the DPS-10 brand new in stock. Well they have discontinued carrying the DPS-12 and a got it for a STEAL!!!

If anyone is interested, check your local CC as they just may have one on clearance hiding in the back of their warehouse.

Hello all,

Any news about the new firmware for the Velodyne SMS-1? Do you have ETA?

Hi,
It is in the final phase of testing and should be ready for release in the next week or two.
Thanks,
Curt

Hi,
It is in the final phase of testing and should be ready for release in the next week or two.
Thanks,
Curt

Good news, let me know if you need a beta tester :)

Good news... Thats Great news... I hope it all went well..

Thanks curt for the update... been waiting patiently.. :)

Good news... Thats Great news... I hope it all went well..

Thanks curt for the update... been waiting patiently.. :)

+1 !!!

Hi Curt,

Does the firmware only remove the subsonic filter, or has Velo done anything about the distortion issues commented on by Ilkka and others?

Tx

Hi,
It addresses both issues.
Thanks,
Curt (928) 858-4430

there's a thread on audioholics concerning this new update...

Yeah I posted it up so people can get the update or keep an eye out for it when it hits the Velodyne site for download... as I know alot of DIY'ers are after this solution...

My DD-18 is on the fritz again. I previously sent it in for repairs but was informed that nothing was wrong. I had an electrician install a dedicated electrical line and that seemed to clear up the booming problems, anytime I touched the remote, that I was experiencing before. I figured the sub wasn't being supplied enough voltage. The funny thing is, for the first six months of operation, the sub was trouble free with the old electrical line.

Now after a whole 4 weeks of trouble free operation, the sub light flashes blue and orange whenever I turn it on. It plays intermittently kicking on and off whenever it feels like it. Perhaps I wasn't looking closely enough but I couldn't find what to do in the troubleshooting section of the owner's manual.

I don't know what to do. I bought it from The Gramaphone in Michigan and they sent the sub back to Velodyne for repairs. If Velodyne couldn't find anything wrong with my clearly malfunctioning sub, where I can I send it for repairs?

I can't in good conscience sell the sub either. I could list it as broken but I wouldn't get a fraction of what I paid for it. I need the money to buy a JL Audio F113.

And before someone asks the obvious, it's not my setup. I've owned the sub for about a year and the first six months were problem free. I have the volume set at 18 and the boost levels set at 0. I don't listen to source material at rock concert levels either.

What do I do?

Hi,
I'm sorry you're having problems with your DD-18. Velodyne is closed for the Thanksgiving holidays and will reopen on Monday. Please PM me your name, address and phone number and I'll forward them to Velodyne service dept. so they can contact you on Monday. Also include the serial number and purchase date of the subwoofer.
Thanks,
Curt (928) 858-4430

Curt... with the new firmware on the SMS, what was changed in the adjustable subsonic filter?

The manual previously stated : Subsonic filter Subsonic filter offers adjustable frequency
(15 Hz to 35 Hz) and slope.

Is that still adjustable, just down lower...? or completely removed..?
I still need the ability of adjustment...

Thanks

Warp out !!

warpdrv, the subsonic filter can still be adjusted every 1hz: 10hz, 9hz, 8hz ... 1hz

plus i think the slope has more options ... 6db/octave up to 30?db/octave

You can now change it to 1hz (the previous software changed it to 5hz), also, according to the firmware documentation the new update also corrects "some" of the distortion issue noted by Ilkka in his tests.

Ooops, yes, what ribbit said. I don't believe there are any more slope options though. I believe it has always been 6db up to 30db.

Hi,
Yes the subsonic filter is still adjustable. In reality 5hz is about the lowest usable subsonic filter frequency. Anything below that is limited by the hardware components of the SMS-1.
Thanks,
Curt

Ooops, yes, what ribbit said. I don't believe there are any more slope options though. I believe it has always been 6db up to 30db.

oops too. mine's always been at 6db ... didn't know it exceeded 24db/octave

Hi,
Yes the subsonic filter is still adjustable. In reality 5hz is about the lowest usable subsonic filter frequency. Anything below that is limited by the hardware components of the SMS-1.
Thanks,
Curt

Awesome, just planning ahead for my use of the SMS with my DIY subs Im building, and the adjustable Filter will be very important to my end result and protection of my drivers...

Thanks

Warp

Hi,
Yes I agree a subsonic filter is a very good thing.
Curt

Is there a general rule as to how far a rear ported s/w should be placed away from the wall or does that not effect the sound? #2 what is the % 0f THD of the vx10....Thanks

Hi,
There is no general rule on how far out the rear port should be from a wall and I have found a couple of inches to be adequate. While not rated, the THD for the VX-10 would be entirely frequency and volume dependent. It is generally well below 10%.
Thanks,
Curt (928) 858-4430

I am new here and found this site during a search for parts for my ULD 18. My problem is this: During a recent renovation of my home(tile, siding,etc.)my beloved ULD 18 was being stored in the dining room on it's end on the carpet. Murphy's Law prevailed and some rainwater wicked into the carpet in that room and damaged the cabinet. When the unit was disconnected it worked great and I truly love it.
I was extremely dissapointed to discover that Velodyne no longer stocks replacement parts, including cabinets, for this unit. I know that there are newer/better units being produced today, but it seems like such a waste of a great unit to throw out this unit if a replacement cabinet could be found. I'm not particular about the finish, but mine is the standard black Ash. Short of searching EBay etc., and buying an entire used unit just for the cabinet, any suggestions? Maybe someone out there has a burned out ULD 18 or the factory has an old unit that was unrepairable that the cabinet could be salvaged from?

Hi,
I would suggest you contact Velodyne service manager, Dave Santos at; (408) 465-2819 or dave.santos@velodyne.com. These enclosures are large and heavy so shipping won't be cheap and it's unlikely they would survive undamaged. Some ULD user's have built their own enclosures.
Good Luck,
Curt (928) 858-4430 or curt@velodyne.com

Is the new firmware for the SMS only, or for the DD subwoofers as well?

Is the new firmware for the SMS only, or for the DD subwoofers as well?

sms1 only

the DD doesn't need a lower subsonic filter

Hi,
The new SMS software is for the SMS only. The issues addressed are not in the DD software. BTW, the new SMS download (V2.1.3) should be available on the Velodyne website for download by the end of this week.
Thanks,
Curt (928) 858-4430

" Maybe someone out there has a burned out ULD 18 or the factory has an old unit that was unrepairable that the cabinet could be salvaged from?[/QUOTE]

Hi wfpetree,
I sent you a PM regarding a ULD cabinet.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Curt,

I have replied to your P.M. Thanks so much for your prompt help!

I thought I would update my situation for any other potential ULD-15 or ULD-18 owners looking for options. I wound up getting excellent advice from Dave at Velodyne and Curt on this forum as well as some private e-mail's from some members. In the end I wound up trading my ULD-15 for a DD-15 directly from Velodyne. It was not free, but it was a very good deal through Velodyne. Since I'm local, I was able to drive down to Morgan Hill to drop off my ULD-15. While there, I was able to get a nice tour of the factory. That was really cool! Thanks to Rob at Velodyne who really treated me well.

The only other tricky part was how to run a line-level cable to my sub. Previously with the ULD-15, the amp was on the other side of the room and I had a long speaker run and Servo cable running up the walls and through the ceiling. But in a classic case of not being able to "future-proof" my wiring, I did not run a line-level cable at the time. Now that the amps are built into the sub, I needed a line-level cable run.

It turns out I was able to clip the ends off both sides of the servo cable. The servo cable is shielded. I soldered on rca connectors to either end - and it worked! Many thanks to Velodyne for researching the feasibilty of the cable conversion for me. I was so relieved I didn't need to opend up any walls or ceiling for a new cable run.

It terms of performance, there really isn't any comparison. The DD-15 is in a completely different league than my ULD-15 was. The increased power and being able to equalize it to my room are huge. It has never sounded this good. And what a fun toy to play with....

Chris

bjmf,

Maybe someone out there has a burned out ULD 18 or the factory has an old unit that was unrepairable that the cabinet could be salvaged from?

Too bad yours wasn't a ULD-15. Velodyne now has my old unit and the cabinet was still in nice shape (oak). I wonder what they do with them?

Chris

Hi guys, just recently received a used DD-10 from a friend since he upgraded to two dd15s. Tryin to implement this sub into my current system. I just got the instruction manual from the website and I am ready to set it up but I want to get the most out of the sub. My current amp/receiver is a Yamaha 2700 with the Dynaudio Focus series speakers. This is my first subwoofer so I need all the suggestions/help I can get. Will go through as much of this thread as I possibly can as well. Any help very much appreciated.

Hi,
The main thing is to become totally familiar with the manual and take your time. This is unlike any other subwoofer as it provides the ability to see on your TV monitor how to best integrate the sub with your system. I assume you received the mic and remote as they are a requirement for setting up this subwoofer. The DD-10 works best in a small (shut-off) room. If you have issues or questions, give me a call.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Hey Curt, thanks for the quick reply. I will look for ya once I get into any trouble. I actually have the sub in my living room, it is a 16' x 20' living space with an opening to the hallway and a window kitchen. I know the sub wouldnt perform as great as it can in that room, but would it actually be bad for the sub? Was reading someone else post about how their DD-10 shuts off automatically and the possible reason was because it was overworking itself. Please advise. Thanks.

Well it's certainly not the proper sub for what I would estimate to be over 4K cubic feet. When Velodyne's are pushed too hard they often do a thermal shutdown, which hopefully avoids damage. Trying to play a sub beyond it's capabilities is not good and can be harmful. You need to place it in a corner if possible, away from any openings. I would start by doing a reset. With the remote aimed at the DD, push 8-9-0. That will reset to factory default settings.
Curt

Curt,

What is recommended for approx 4000 cubic foot room. My room is that big and I have a hard time imagining anything bigger than my DD-15. I'm currently running a volume level of 15, so there's plenty of headroom. The Velodyne website has a calculator, but they're not very specific. I think they say anywhere from a DD-12 to a DD-18, depending on your taste.

Thanks, Chris

Hi,
A DD-15 or DD-18 would be the recommendation for a 4000 cubic foot room. That's a generic recommendation, rooms can vary somewhat depending on the layout.
Curt

Velodyne People!!!! Help :)

I'm having issues getting a new speaker grill from Velodyne for my SPL1200 original series 1. I have contacted Vicki Alvarez at Velodyne however I got shipped two that weren't the right ones. Any suggestions CEO?

curt c-

I read that you said that the VX-10 is not shielded. I believe you more than the manual (which says it is shielded).

I bought a VX-10 for $99 on BF from Fry's. Concerning it not being shielded, how far should I put the VX-10 from my LCD?

Is shielding even a problem with LCD's? I know it was certainly a problem with CRT display devices.

Chris

Hi,
The issue is primarily with CRT's, you should not have any problem with your LCD. Even with the older sets a couple of feet was plenty.
Thanks,
Curt (928) 858-4430

I think I would like to permanently linstall my DD-18 EQ output cable and will need to run it through a couple of walls and the attic. I am not sure what the length of the cable provided is, but it is far too short to reach and I do not think it is rated for in-wall use. My question concerns any recommendations regarding the maximum length, is there one? I will need to run it about 45'. 40' is cutting it close.

En3D

With LCD displays, its not likely to matter.

The magnetic shielding was originally intended to block interferance with CRT type displays. CRT displays use magnetic fields to aim their electron beam.

jkmw,

The maximum length is 44 1/2 feet. You're out of luck.

Just kidding. When I was checking for myself, it seems that the max distance that was considered acceptable was around 50 feet. Before trying to drop in through existing walls, you'll want to test it out with it out on the floor just to be sure that you don't have problems with it.

Hi,
Just what I was going to say. I suspect 50-60 feet to be maximum. Do try it first though.
Curt

Thanks JimP and Curt,
I'm ok with 40 -44.5, should have said 39!:)

Curt,

I just bought the vx-10 sub...and I am using it with Polk Rti8 fronts and CSi3 center. These are run off a Denon AVR-988 receiver. I am wondering the best setting for the sub. I noticed you have stated having the receiver crossover at 120hz sometimes and sometimes at 80hz for the sub. Also, if the sub is getting 120hz, and the fronts are getting 80hz...does that overlap or cancel... I am new to the HT stuff, so any advice would be great. thanks!

Hi,
Thanks for the question.
First of all, to my knowledge, I have never recommended staggered crossovers. I have recommended different crossover points based on the speakers or satellites in the sysytem. In general if the speakers have a 6 1/2 inch woofer or larger, I would crossover at 80hz and if the woofers are smaller I would go with a higher crossover, all in the receiver. There may be other considerations. You activate the receiver's crossover by calling the speakers 'small' in the speaker set-up menu. In your case call the speakers 'small' and use 80hz as the receiver's crossover and put the VX crossover at 200hz, which removes the sub's crossover from the circuit. In this example the receiver is doing the crossover and that is the preferred method. If you have questions, please call .
Thanks,
Curt (928) 858-4430

Thanks Curt,

i guess the different crossover pts were for different size speakers. my bad.

Thanks for the advice, I will try that. What about the sub's gain? Should that be about 1/4 or so?