* Offical Velodyne Support Thread * [Text View] - Page 24

Rick13160

06-12-09, 08:39 AM

Hi,
There's no way to predict the life span of an amplifier. Those that are pushed harder will generally fail sooner. Personally I feel if a subwoofer has performed well for 5 years, it's paid it's way but I have plently that have gone beyond 10 years. Heat is usually the culprit. In general I recommend providing plenty of input by raising the volume for the subwoofer channel in the receiver and using a 'Y' splitter into both subwoofer input jacks and keeping the sub's volume lower. If needed, please feel free to call me direct regarding subwoofer set up. I do want to keep them operating correctly for as long as possible.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Thanks Curt!

Sorry for "re-naming" you Chris...

leakwoon

06-12-09, 12:43 PM

any good tips / tweaks for all velo owners to improve our existing sub? :)

thx ....

curt c

06-12-09, 12:58 PM

The main thing is the proper size subwoofer or subwoofers. We cover this at: www.velodyne.com, then 'which product' and 'selection wizard'. Next most important thing is location of the subwoofer. Subs need boundaries and corners are often the best spot. Keep the sub away from any openings into other rooms. Give the sub plently of input by raising the volume for the subwoofer channel well above half way. I also use a 'Y' splitter into both inputs. Keep the sub's volume below half way. These are genertic things and I welcome phone calls for more or specific information.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Ilovemyht

06-13-09, 03:53 AM

Greetings ......... Hello Curt C. have a couple of questions for you if you don't mind... I recently purchased a Velodyne HGS 18 Inch sub because I wanted to integrated with my HGS 15....... question is the back of the amp says manufacture date Dec 2, 2000 and even though the sub continues strong it sometimes makes popping sounds like popcorn and I would like to know how much is it for a new HGS 18 amp??? hopefully not too much thanks... btw proud papa of a Velodyne HGS15 a HGS18 a DLS5000r X 2 and a DPS 12 X 2 too much??? yes but my family and I enjoy them very much every weekend

curt c

06-13-09, 09:30 AM

Hi,
There are no new HGS amplifiers. On Monday, please contact Velodyne repair/service at (408) 465-2851 or service@velodyne.com to see what it will cost to service your HGS-18 amplifier. You would only return the amp section which is easy to remove. I want to thank you for your collection of Velodynes which I'm sure you and your neighbors enjoy very much.
Take Care,
Curt (928) 858-4430 or curt@velodyne.com.

tangent23

06-13-09, 09:47 AM

Hi curt

i was wondering about the differences between the impact 10 and impact mini, used about 50/50 for movies and music..

my room is about 1600 cubic feet, and i am asking as my wife would like to go for the smaller unit [who knows why? ;P].. besides price and size is there anything that really separates the performance of one from the other?

thanks..
t

curt c

06-13-09, 10:02 AM

Hi,
If your room has no permanent openings into other rooms, either sub will be a good choice. If there are openings into other rooms, they must be included in the cubic displacement number and a larger subwoofer may be required. The Impact-10 will play louder than the Impact Mini due to it's larger driver and enclosure.
Thanks,
Curt (928) 858-4430

tangent23

06-13-09, 10:09 AM

thanks for your quick reply!

the room only goes off to an open corridor at one end, but it's a balance then between loudness and size, but as the impact 10 isn't very big anyway, it may not be a problem in the end..

bebop2001

06-13-09, 05:53 PM

My HGS 12 makes nasty popping sounds (even without a source hooked up) ,when you tap the side it stops, tap again loud popping.the driver looks in good condition but hard to move with popping.. It was stored for some years. Any suggestions on problem and cost to fix.

Thank you

curt c

06-13-09, 07:35 PM

Hi,
I'm sorry this thread is not set up to handle repair issues. On Monday, please contact Velodyne repair/service at: (408) 465-2851 or service @velodyne.com. They will be able to answer your questions.
Thanks,
Curt (928) 858-4430

bebop2001

06-14-09, 12:31 AM

...After a little research and Googling thru forums it seems obvious what the problem is. This product was a LEMON with a defective amp design or build. Seems like tons of owners with the same exact problem. Hard to believe you wouldn't give a straight answer. I am sure you are totally familiar with the problem and cost to repair. And to think I was recommending Velodyne as a quality company. The amp definitely sounded good when it worked but at the price it commanded it should work for a good amount of time, or at least the company should stand behind their product and admit its shortcomings. Granted it wouldn't be good for the "bottom line" with all the repairs you recommend. Very disappointed.
Read quite a few post were repairs were done and the amp self destructed after a short period of time. Can't throw good money after bad. Another company I lost faith in.
I have a lot of audio equipment from the early seventies that work as good today as the day I bought them....now that is QUALITY. Evidently Velodyne does not make the LIST. Made in America doesn't mean what it used to.

curt c

06-14-09, 08:59 AM

I am very sorry for the trouble you are having, and I do understand your frustration. I am not familiar with your problem, nor do I know the exact cost to repair and I don't like to guess. The price will be different depending on the work to be done. I am not in the repair/service department or at that location. You indicated the driver was frozen, if so that would be a very unique and rare situation and I don't know if there are replacement drivers and what they cost. This is an older subwoofer and the service department might have some options for you if parts are not available. As I said this thread is not set up to handle repair issues. As a general statement I will say that storing a powered subwoofer for a long period is not a good idea as amplifiers need to be used. Again I'm sorry for your experience.
Thanks,
Curt (928) 858-4430

femi

06-18-09, 01:32 PM

hey curt, which one out of this three sub (velodyne DEQ-15R, velodyne DLS-5000R or velodyne optimum 12) will b good 4 movies. Thx

bradandbree

06-18-09, 01:40 PM

hey curt, which one out of this three sub (velodyne DEQ-15R, velodyne DLS-5000R or velodyne optimum 12) will b good 4 movies. Thx
It's ultimately going to depend on the size of your room in cubic feet (check the Velodyne web site for their selection wizard), but I can tell you that in my ~3700 cu.ft. room, the DLS-5000R is more than I'll EVER need. Powerful and affordable (relatively speaking).

curt c

06-18-09, 01:50 PM

gamekiller

06-18-09, 02:30 PM

How can I find the sweet spot for my sub?

curt c

06-18-09, 03:33 PM

I assume you mean how do you find the best place to put your sub. One method is the 'opposites approach'. Place your subwoofer at listening position and play a CD with good bass content, then crawl around the floor and see where the bass is powerful and clean. That or those spots will usually be a good place to locate the subwoofer. More often than not it will be one or more of the room corners.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

hhawk

06-18-09, 05:49 PM

I would love to own a servo model but cannot afford one of the the newer models. How far back can one go (model wise) and still have repair support in case one ever needs it?
Thank you for your help.

curt c

06-18-09, 05:57 PM

For modern performance and service support, look at the HGS series. If you're looking 'small', don't rule out the new Optimum series, they sure sound great. Do be sure to purchase the proper size sub, I want Happy customers.
Thanks,
Curt (928) 858-4430

hhawk

06-18-09, 06:06 PM

jenewman2

06-21-09, 03:34 PM

Curt,

I think it's time Velodyne owned up to the problem with pre 2008 Amps (and maybe more recent?, time will tell). I have a 10" Velodyne SPL Series II, built in March 2007 so it's "out of warranty" and the cost to repair (or replace?) the amp is over $200. Clearly Velodyne has or had a quality problem which they shouldn't keep passing on to their customers to cover. It this keeps up, Velodyne won't have any customers.

Joe Newman

curt c

06-21-09, 04:41 PM

Hi,
I sent you a PM with some questions regarding your installation/setup.
Thanks for your reply.
Curt (928) 858-4430

femi

06-24-09, 07:20 AM

curt, I am going to purchase one of these two sub (DEQ-15R or SPL-1500R) today. Is there big different between those two sub besides the price.

curt c

06-24-09, 10:54 AM

Hi,
As I mentioned in my last answer to you, room (or rooms) size is most important in making the proper subwoofer selection. The DEQ-15R is a larger bass reflex design and will play louder than the smaller sealed box SPL-1500R. If your total cubic displacement is over 3000 cubic feet, then I would recommend the DEQ-15R.
Thanks,
Curt (928) 858-4430

cornchip75

06-24-09, 03:01 PM

Hi Curt or anybody out there.

I keep reading of subs that make a cracking or poping, and the problem seems to be the amp. Well I have a 4yo DPS-10 that makes what I would call a thumping sound. The sub works great when it is in use but when it not called for (ie dialogue sequences) it will put out these little thumps. When I unplug it from the source it will still sometimes make the noise. If I turn it off, or unplug from the power source, then it goes away. Turn it on (still no input from AVR), and I get these random thumps again. So It must be a problem with the amp right?

Any other suggestions.

curt c

06-24-09, 03:12 PM

Hi,
I would try a reset by pressing the presets from left to right and back in the following order: 1-2-3-4-4-3-2-1. (Number 1 is movies, number 4 Games). This will reset the software including the volume to factory default. If the volume has been turned up too high, it might be causing the problem. To get more volume go into the receiver and raise the volume for the subwoofer channel and use a 'Y' splitter into both inputs. If after the reset the occasional thumping still occurs, please contact Velodyne service at: (408) 465-2851 or service@velodyne.com. You may need to return the amp section.
Thanks,
Curt (928) 858-4430

cornchip75

06-24-09, 04:24 PM

Thanks for the reply Curt. I have the sub as loud as I can go on my receiver, but don't have the y connector. If I turn the volume down quite a bit on the sub this "thumping" will go away, but then I barely get any bass. I have done the reset and that did not fix the problem. The default volume setting is plenty loud, but that thump is annoying to hear.

curt c

06-24-09, 04:39 PM

Hi,
Since the thumping is there at 'default' volume, you do need to contact Velodyne repair/service at above info.
Thanks,
Curt (928) 858-4430

Killing_Pete

06-25-09, 05:27 AM

Hi everybody :cool:

Is anyone aware of the planned date for renewal of the Velodyne DD series ?

Other series have recently been renewed but what about the DD series ?

(I'm asking this question since I plan on buying the DD15 but as I heard the DD series would also be renewed, I'm wondering if I may as well wait for this renewal or buy it straight away.... :rolleyes::confused:

Thanx for your help and sorry if it has always been discussed ;):)

curt c

06-25-09, 08:46 AM

Hi,
The new DD is in the planning stage. There is no release date at this time. I can say it won't be this year.
Thanks
Curt (928) 858-4430

rockerz

06-25-09, 09:12 AM

I purchased a DLS-3750 and set it up. It certainly produces a prodigious amount of bass. However, I came back into the room later and , while in standby mode, it was producing a noticeable hum. It is plugged directly into the wall. I have had other subwoofers on that line and they do not produce any hum. Any suggestions?

MACCA350

06-25-09, 09:17 AM

Hi,
The new DD is in the planning stage. There is no release date at this time. I can say it won't be this year.
Thanks
Curt (928) 858-4430Any teasers for us:D

Are you looking at major changes or just subtle updates?

cheers

curt c

06-25-09, 10:18 AM

We're looking at everything. There will be improved performance (more output) and additional features and flexibility. I really don't know more.
Thanks,
Curt (928) 858-4430

femi

06-25-09, 10:55 AM

curt c

06-25-09, 11:01 AM

Good to hear!
Curt (928) 858-4430

Killing_Pete

06-25-09, 11:43 AM

We're looking at everything. There will be improved performance (more output) and additional features and flexibility. I really don't know more.
Thanks,
Curt (928) 858-4430

Thanx for your answer Curt ;)

I have to say that I doubt I can wait until next year... :D
I'm probably gonna buy the actual DD15... I hope I won't regret it when the new one is released... :rolleyes::confused:

Features like "volume display" (which has been added to other series) does not appeal me much anyway....:cool:

Pierre

curt c

06-25-09, 12:25 PM

I doubt you'll be disappointed. For sonic accuracy the DD is as good as it gets and the bass management is still in a class of it's own.
Curt (928) 858-4430

Kapernicus

06-25-09, 04:16 PM

Hi Curt!

I've been speaking with the Velodyne parts department about ordering those tall rubber feet that converts the SC-12 enclosure into a downward firing sub (I lost mine), but the person I spoke with doesn't seem to have that item in her parts list for that sub. Furthermore, I don't think she understands what I'm asking for. Would you happen to know what that part number is?

Thanks!

-Dale

curt c

06-25-09, 04:26 PM

Hi,
Please contact Rob Morse at: (408) 465-2800, Ext 2848. He should be able to help.
Thanks,
Curt (928) 858-4430

Rick13160

06-26-09, 09:12 AM

Curt,

I bought a second (used) DD-18 for my theater a while back and noticed that the logo on the front of the second one is much dimmer than the one on the first one. Is there an option to change the brightness of these logos so they are the same?

Thanks!

curt c

06-26-09, 09:33 AM

Hi,
I'm sorry there is not, they do get dimmer over time.
Thanks,
Curt (928) 858-4430

ColdIron

06-26-09, 02:36 PM

Curt,

I called you last week about selecting a sub for my system upgrade and you suggested a 5000R and recommended settings for the amp and sub. My home is an acoustical nightmare with cathedral ceilings, multi-level opening to multiple rooms and glass windows everywhere in the listening area. I’m retired Navy and ordered it through the Navy Exchange due to the large discount Velodyne offers the military. Couple of nights ago it was waiting for me when I got home, I carried it up stairs and had it hooked up and configured in very short order. Couldn’t be happier, exactly what I wanted for music and I’m sure it will be more than adequate for HT. Thank you for your help.

curt c

06-26-09, 04:41 PM

Thank you for the kind words. This makes my day and hopefully the weekend too.
Have fun and enjoy!
Curt (928) 858-4430

TXClark

06-26-09, 10:32 PM

Was playing on the XBox 360 this evening and noticed some rattle like noises coming from my VA1215XII. I popped off the grill cover and saw the cone and foam are separating. Are there new replacement parts available still for this classic model? It's been flawless for me since 1995 or was it 96 ;)

Giant Robot

06-27-09, 02:48 AM

Curt,

Question about my DD-10. Purchased brand new a couple months ago and has been used flawless since. Lately my DD-10 likes to turn off on its own sometimes when im watching tv. I can hear the small "pop" indicating its turning off. Then I would have to manually turn it on with a remote. I actually have to press the "On" button twice for it to turn on. It hasn't turned off on me during movies or video games. Just wondering if this is normal during TV viewing (Comcast/San Jose), such as auto turn-off when LFE is present for a long amount of time. BTW this is hooked up to a Pioneer 84 TXS-i Elite receiver.

homer612

06-27-09, 08:24 AM

Hi,
Do the following.
1) In your receiver, call all speakers 'small' and indicate you have a subwoofer.
2) In the receiver raise the volume for the subwoofer channel to near maximum.
3) Use a 'Y' splitter into both input jacks of the sub.
4) Put the sub's phase to '0'.
5) Keep the sub's volume well below half way.
6) Place sub in or near a corner, away from any openings.
If you have questions, please call me tomorrow.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com
Curt, is the recommended for all subs or just for this condition. e.g. I have 2 ultras 13's and currently using the SMS-1 . Here's what I do and if not correct ,please advise...first via the sms-1 onscreen i move the 1st sub to find the "best" location ...flatest FR and turn no. 1 off and repeat for no. 2 sub..I also have been using the built-in PEQ on the ultra to fine tune for flatten curve on both. after this I turn both ultras on and perform the necessary tasks via the manual mode on the sms-1 to obtain the best FR curve....followed by running Audyseey. So is it the right way , since I am using the built-in PEQ on the subs followed by fine tuning with the sms-1 and then run the audyseey in my onkyo 875. thanks for any input. george h.

curt c

06-27-09, 10:03 AM

George,
My advice you refer to, was for a particular Velodyne subwoofer. You are not using Velodyne subwoofers. I would say, what you are doing is correct. You may wish to go back after running Audyssey and see if any fine tuning should be done with the SMS.
Thanks,
Curt (928) 858-4430

rabou2004

06-27-09, 11:40 AM

Hi,

I brought Velodyne DD12 US (117V), but i live in France and the power supply is 230V.

Can you said how do to change the voltage ?.

A lot of people said must change jumpers on power supply card and amplifier card.

Excuse me about my english

Thank for your replies

Best regard.

curt c

06-27-09, 12:24 PM

Hi,
You need to take the DD to a Velodyne dealer or the Velodyne distributor in France to have the wiring modification done. I will send you a PM with contact information for the French distributor.
Thanks,
Curt (928) 858-4430

ctouhey

06-30-09, 03:12 PM

I have a 1999 system that I probably need to upgrade. I'm viewing a 1993 Mitsu 35" but am currently attempting to find a Pio 141 FD for a decent price. I'll ask questions about my Mirage speakers in another forum for speakers.

The HGS 10 needs service, I think. I live in Houston and was wondering if there is some place authorized I can take it.

It worked fine, but 2 years ago we bought another house and one day I was way in the back and it sounded like a helicoptor landing in the den, even though everything was off. (I had decidcated circuits installed for A/V before I moved in.)

I unplugged it. Now, about 18 months later, I plugged it in and the same thing happened after a little while, except not quite a loud.

Any thoughts are appreciated.

Thanks,
Chris

curt c

06-30-09, 03:43 PM

gprice

07-01-09, 08:37 PM

I've been using my Velo F-1200R for about 13 years now, and it still works perfectly...but based on experience, I'm thinking that the surround could be at risk in the near future.

I've seen many posts in this forum about foam failure, but no details on the actual fixes. I know that places like speakerrepair.com sell kits for it, but I thought I'd see what others in here have done if anyone's willing to spill.

thanks,
Greg

curt c

07-01-09, 08:49 PM

Hi,
Your F-1200 has a servo driver and the resurround work is critical, so I would never recommend trying it yourself. There are several places that specialize in this work and have excellent results with the Velodyne drivers. When (and if) the time comes we can provide the contact information for these companies.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

ctouhey

07-01-09, 10:53 PM

Hi,
You need to contact Velodyne service at: (408) 465-2851 or service@velodyne.com. You will only send in the amplifier section which is easily removed. I wouldn't trust anyone but Velodyne to work on your servo amplifier.
Thanks,
Curt (928) 858-4430

Thanks, Curt. I tried to call and was on hold for 10-15 minutes so I sent an e-mail at 6:02 PM CDT yesterday. How long does a reply typically take?

Chris

gprice

07-02-09, 01:34 AM

atoronto

07-02-09, 10:24 AM

Hi
need some help
i am using dps12 and avr788 but bass is distorted even on low volume any suggestions what i am doing wrong.
thanks

curt c

07-02-09, 10:38 AM

I would do a reset by pressing presets from left to right and back (1-2-3-4-4-3-2-1). That will reset everything to factory default. Make sure the volume in the receiver for the subwoofer channel is well above half way.
Thanks,
Curt (928) 858-4430

Brucio

07-02-09, 03:48 PM

Thought I'd post a followup to a previous question I posted found here. (http://www.avsforum.com/avs-vb/showthread.php?p=16462275#post16462275)

I replaced the 6 200V470uf capacitors and all is well. YMMV. Probably not a job for the faint-hearted, but anyone with basic soldering skillz could cope. :p

Thanks to the folks at Velodyne...

CT_Wiebe

07-02-09, 06:13 PM

atoronto -- And make sure you have your DPS12 plugged in to the Sub-Woofer Pre-Out connector on your AVR. Your distortion may be due to your plugging the sub into the wrong receiver output.

CRAW

07-03-09, 10:27 AM

What are your guys' thoughts on this used Velodyne sub?

http://desmoines.craigslist.org/ele/1250116358.html

How old is that sub? The poster doesn't give a model number, but I thought someone may know. Thanks!

curt c

07-03-09, 10:38 AM

Hi,
It's a CT-120. Good solid design. If it works well, it's a very good deal. I would guess it to be about 10 years old. Date of manufacture will be on the amplifier.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

CRAW

07-03-09, 10:55 AM

bradandbree

07-03-09, 12:53 PM

What are your guys' thoughts on this used Velodyne sub?

My first real sub was a CT-150, a 15" version of the CT-120 with a 12" driver. Loved it. If it works--which you should be able to test before buying since you have to pick it up anyway--it's a steal for that price.

CRAW

07-03-09, 12:57 PM

My first real sub was a CT-150, a 15" version of the CT-120 with a 12" driver. Loved it. If it works--which you should be able to test before buying since you have to pick it up anyway--it's a steal for that price.

I think I'm going to go listen to it after work today, and might buy it. Should I be concerned w/ cosmetic flaws/scratches/dings?

Will this sub be okay w/ my new Pioneer VSX-01TXH and the LFE frequencies? Will it go to 20Hz? (I really don't know much about subwoofers)

curt c

07-03-09, 01:11 PM

Very few subwoofers go to 20hz with power. You don't hear much if any below 30hz and to get flat response to 20hz, you will need to spend a lot of money. The CT-120 will get down to 30hz and a little below just fine. It will work with your equipment. Cosmetic flaws will have no effect on performance.
Curt (928) 858-4430

bradandbree

07-03-09, 01:21 PM

Should I be concerned w/ cosmetic flaws/scratches/dings?

Will this sub be okay w/ my new Pioneer VSX-01TXH and the LFE frequencies? Will it go to 20Hz? (I really don't know much about subwoofers)
Unless it looks like it's been through a tornado, I don't think you need to worry about minor cosmetic flaws. It's built well, and I don't know anyone who makes a sub the visual centerpiece of their system. In fact, most people try to hide the things in the first place. If there's a scratch, cover it with one of those table cover things that women use on end tables (doilies or something?) or fill in the scratch with a furniture paint pen.

It's probably bigger than you're expecting, so be ready for that. I don't know about frequency response down there in the 20Hz range (never worried about measuring it), but my CT-150 was terrific for movies. If critical music listening is your primary intent, there are probably better subs out there, but not at that asking price. ;)

Good luck!

bradandbree

07-03-09, 01:23 PM

Got a little distracted and Curt beat me to the punch.

Yeah, what he said. ;)

curt c

07-03-09, 01:26 PM

Hey you're doing great and thanks for the help. I'm supposed to be off today (holiday) anyway. Happy 4th holidays to all.
Take Care,
Curt (928) 858-4430

CRAW

07-03-09, 01:41 PM

You've both been great in helping me, and I can't thank you enough. Curt, your time spent helping me here, on your day off I might add, has thoroughly impressed me with Velodyne's customer service. You truly are an asset to your company!

Have a great weekend. If I buy this sub I'll let you guys know what I think. Thanks again.

Jeffroy

07-04-09, 01:34 PM

Hey guys,

Quick question for ya. I am currently running a single Velo DPS-12 sub. I am interested in adding a second sub. The closest I can get to this sub in terms of Velo would now be the Velo DLS-4000R. I had read somewhere that getting identical subs would be the best idea for running two, but since this is not an option, do you think these two would be pretty comparable and sound good together?

Thanks!

curt c

07-04-09, 03:41 PM

Hi,
The performance of these two is idenical since they share the same amp and driver so they will be ideal together.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Jeffroy

07-04-09, 03:48 PM

Awesome, thank you so much Curt! Dual subs, here I come! :D

jsil

07-04-09, 04:50 PM

I have a velodyne ct 120 and was thinking about adding a Velodyne VX-10 subwoofer to my system. Will this work or do I need to look for a different sub.

curt c

07-04-09, 05:00 PM

There are several subwoofers that would be a much better match such as: another CT-120, CHT-12, DPS-12, DLS-4000R or DEQ-12R.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

CRAW

07-04-09, 06:38 PM

Hey guys,

I bought the used CT-120, as it was in pristine condition - $100! I almost felt like I was ripping the guy off, but he needed to get rid of it as he was moving. I plugged it in this morning, and O...M...G! Granted, I've never owned a HT sub before, but this is quite impressive! I don't have it 100% dialed in quite yet, but I look forward to many years w/ this sub.

Thanks for all the advice/help. :)

bradandbree

07-04-09, 07:02 PM

jsil

07-04-09, 07:55 PM

curt c,
Thanks for the reply. I'm going to look at those subwoofers. What about the impact-12 will that work.

kg21

07-04-09, 08:11 PM

I just got a chrysalis(by velodyne) starfire 12 from audioholics for 245shipped after 30% off, can't wait for it to get here. Go to their clearance section if anyone is interested they still have some. I think in the audioholics forum someone said starfires are rebadged velodyne impacts so it might be rebadged impact 12, anyone know for sure?

curt c

07-04-09, 08:22 PM

The Chrysalis Starfire-12 is similar to, and performs the same as the Velodyne Impact-12.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

kg21

07-04-09, 09:06 PM

The Chrysalis Starfire-12 is similar to, and performs the same as the Velodyne Impact-12.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

good to know, thanks a lot.

equisaurio

07-06-09, 10:12 AM

Hi!
i have a velodyne SPL1000R and i use to play it at volumen 60 - 66
when i get close to the unit there is some noise like something´s trembling inside.

is that normal?

thanks!

CRAW

07-06-09, 11:56 AM

Hey guys, where should I go to get some recommended settings for my new (used) CT-120? Should I ask my newb questions here? If so, I'll list my equipment, and ask away.

curt c

07-06-09, 04:02 PM

Hi,
Your best bet is to call me. If you can't, send me a PM or direct email.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

curt c

07-06-09, 04:11 PM

Eqisaurio,
You have your sub volume way too high. I sent you a PM with proper set-up info.
Thanks,
Curt (928) 858-4430

crazymikie

07-06-09, 05:02 PM

Hi Curt-

I've talked to Velodyne tech support and they believe the accelerometer on my FSR-15 is bad. Would I be able to replace it or do I need to purchase a whole new driver?

Thanks!
Mike

curt c

07-06-09, 05:21 PM

Hi,
You cannot replace the accelerometer and there are no new drivers for you older unit. No other driver will work correctly. You best option is to call service (408) 465-2851 and see what trade-in they can offer.
Thanks,
Curt (928) 858-4430

CRAW

07-06-09, 05:26 PM

Hi,
Your best bet is to call me. If you can't, send me a PM or direct email.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Okay thanks. I'll mess w/ it tonight, and if I can't figure it out, I'll do just that. Thanks again, Curt.

crazymikie

07-06-09, 11:30 PM

CRAW

07-07-09, 10:30 AM

mikety

07-07-09, 11:01 AM

Hi Curt C,

I have a velodyne cht-12R, have not been using it for quite sometime, can you refresh me on the selective buttons i need at the back ?
1. auto on/off---should it be active or inactive?
2. high pass crossover--should it be 100hz or 80Hz?

the blue light i noticed goes off after around 20 min, but after i reset the on off power button, the blue light re lights again, is something wrong with it?

Am using onkyo avr TX-NR 900 with mission 783 speakers, i would like to by pass the crossover of my sub, which i heard is best thing to do should i turn the low -pass crossover to 40HZ ?

what must i do? my receiver has been set to cross over 100hz.......my front speakers set to small, my front speakers diameter is around 5.25 inches :)....am using ixos sub cable as connection to my sub.......:)

Thanks in advance, ...

curt c

07-07-09, 12:24 PM

Hi,
1) Most people use 'active' and that's my recommendation.
2) Either 80 or 100 is okay, you're not using the high pass crossover.
The on/off light is acting correctly. It should decay after no signal for a while and repowering it will activate the light.
Put the sub's crossover at 120hz. There will also be a switch to bypass the sub's crossover.
The 100hz crossover in your receiver would be correct.
If this isn't clear. please call me direct.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

curt c

07-07-09, 12:25 PM

mikety

07-08-09, 07:17 AM

thanks CURT , for the low pass crossover, under your instruction manual its says when the knob is turned all the way to the left, the subwoofer Direct feature is invoked and the subwoofer plays all frequencies up to 200 hZ............does that mean if i choose otherwise and turn the knob all the way to the right or 40HZ ( it means i by pass the subwoofer and that my receiver is the one controlling the sub?

therefore sir , should i put it in direct? which is turning the knob facing the back to left most or as if in the clock to 800am ?

or should it be to 40HZ or clockwise thats about 400am ? ( which means i by pass the subwoofer )? did i get it right?

curt c

07-08-09, 08:42 AM

You put it at 'direct' which bypasses the subwoofer's crossover. Do not put at 40hz. When at 'direct' your receiver is doing the crossover which is correct in your case.
Thanks,
Curt (928) 858-4430

CRAW

07-08-09, 09:21 AM

Hi,
I sent you a PM with recommendation.
Thanks,
Curt (928) 858-4430

I'm sure this goes without saying, but Curt is all kinds of awesome!!!

av-ra

07-10-09, 03:43 PM

I am the proud original owner of a ULD-12, which still works great for me (BTW - no date on the original receipt so I'm not sure of its age, but it must be close to 20 years old!). Anyway, just got a new Denon AVR-3808 and the Audyssey setup information states that I should set the AVR's LFE low pass filter at 120Hz. However, given that I can't defeat the ULD's 85Hz LPF does this make sense and/or is it best given that having two LPF's set at a similar frequency could cause undesireable interactions?
Thanks!

curt c

07-10-09, 03:58 PM

Hi,
I need to know what crossover frequency the receiver going to set. Assuming it goes with 80hz (the standard, more or less) or lower, you'll be fine since the ULD-12 is hard wired at 85hz. In this case there should be no undesirable interactions. After you have run the auto set-up, go into the receiver and raise the volume for the subwoofer channel to about +6, use a "y" splitter into both the ULD's controller input jacks and keep the ULD's volume below half way. If this isn't clear or you need more info, please call me direct.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

cpete

07-10-09, 04:54 PM

curt c

07-10-09, 05:05 PM

The rewiring of the ULD crossover is not a job most consumers want to tackle. Information is available from service@velodyne.com for those who do. Since it appears his receiver's crossover will be lower than the wired 85hz of the ULD, I would use it as is.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

cpete

07-10-09, 06:02 PM

curt c

07-10-09, 06:08 PM

Chris,
As I recall it's harder to change the ULD-12's crossover. It's a much smaller, tighter area to work with. Your comments about the automated set-ups are the reason I always (manually) do it myself. I've never heard an auto set-up that worked for me. Thanks for your input.
Thanks,
Curt (928) 858-4430

av-ra

07-10-09, 06:12 PM

I have a Denon 2809ci and used to have a ULD-15. As I recall, the crossover is not "hard-wired". I am assuming the ULD-12 is the same as the ULD-15 was in that regard. There is a resister in the amp that can be switched out. It does require soldering, but it's not on the circuit board and can be done pretty easily. When I bought mine used many years ago, the owner gave me a pack of resisters to use if I wanted to play around with the crossover. I did play around with it, but when Dolby Surround became prevalent, I switched it to 80hz and never messed with it again.

I was going to advise you to change the settings of the crossover in the receiver manually, but that may not be wise. You may get gaps in the filtering if you do. In my case, Audyssey reported my front speakers as large and I changed it to small and manually set the crossover to what seemed reasonable. Apparently, this is a common problem with Audyssey. My front speakers are floor standing and go down to about 35hz. Your case is different I presume.

How does it sound with the default Audyssey settings?

Chris
Thanks for the useful information. After all these years I now learn that the LPF can be changed! Not a big deal since my recently retired AVR had one LFE crossover that affected everything and setting that at 80Hz made the most sense. With my new toy it might be a different story so that's good to know....

As for the sound...that's still a work in progress. With my previous AVR (which had no EQ'ing) I used an outboard PEQ (a Behringer) to tailor the sub to the awful acoustics of my HT. I was able to get it to sound great (maybe not as punchy as a newer sub, but very smooth and enveloping).

In addition to my new 3808 I also changed out some speakers, so my first setup attempt was to defeat the PEQ (with the new speakers it needs some tweaking) and see if Audyssey could do the job alone. Well, it definitely sounded better than without the PEQ (so it did do something) but not as good my most recent setup with the PEQ. (I've been discussing this at the Audyssey thread...).

Anyway, this weekend I will work on the PEQ settings and see how that helps...which led to my AVR vs. sub LPF question since I want to make sure that that isn't hurting or helping....

av-ra

07-10-09, 06:43 PM

Curt,
I'm sure you're right he probably shouldn't mess with the crossover. But I'm not sure he was aware the crossover could be changed. I think the term "re-wire" is a little strong (unless it's different than the ULD-15 was). On the ULD-15, the resister was sitting on top of a post well away from the circuit board and the amp had a ton of room to work in. It was meant to be easily servicable. Anyone who can solder would have no problem replacing the resister. I am not a hardware guy myself, but have done some soldering of various things over the years. That was a piece-of-cake.

I'm not sure when he's done, the crossover recommended will be lower than 85hz. Audyssey does some strange things. There may be a gap.

Chris
Yeah, was writing my previous post at the same time as you were writing the above - I wasn't aware of the "re-wiring" option, but I'm an old Heathkit'er and am fairly handy with a soldering iron (I even used to know the resistor color code, let's see...).

Concerning Denon's version of Audyssey and the LFE crossover here's what I know (and I think it is accurate since I've been discussing the matter on the Audyssey thread and hopefully I'm not repeating stuff you already know). First the subwoofer's crossover is really a LPF (low pass filter) and sets the frequecy high limit of the LFE signal. As you probably know from your 2809, each speaker essentially has its own crossover for determining how much bass goes to it vs. the SW. Finally, Audyssey does not accurately pick any of these settings (or even if a speaker should be large vs. small).

Because of this the Audyssey setup guide states that you should manually set these speaker/sub settings after running the auto setup and that the SW's LPF should be set at 120Hz (which is the limit for most LFE tracks). Unfortunately this is a bad setting for my ULD, which makes the idea of changing it's hard-wired LPF a compelling option. However, there really isn't much LFE information above 80Hz and I have a 90Hz resonance in my HT room anyway (that could be addressed by rolling the SW off above 80Hz). So, to end this long story, I will be playing with all these settings along with my PEQ this weekend to see what happens. Who knows, I may want to break out my soldering iron.

Chris,
As I recall it's harder to change the ULD-12's crossover. It's a much smaller, tighter area to work with. Your comments about the automated set-ups are the reason I always (manually) do it myself. I've never heard an auto set-up that worked for me. Thanks for your input.
Thanks,
Curt (928) 858-4430
Like my responses above state, my Audyssey setup didn't work that well for my sub either. Nevertheless, my emails to you must have been TMI and still confusing. Let me try again...unless setting my AVR's LFE LPF to 80Hz doesn't reduce my HT's 90Hz resonance, changing out the ULD's LPF for a higher value might be nice, but I doubt it and I doubt it will be worth it (like I said there isn't supposed to be much LFE information above 80Hz anyway).

Stand by (you've been warned...).

CT_Wiebe

07-11-09, 06:41 AM

LarryChanin

07-11-09, 11:37 AM

av-ra -- Regardless of what Audyssey recommends, you should use the 80Hz LFE crossover.

Hi Claus,

Do you disagree with the accuracy of av-ra's statement?

First the subwoofer's crossover is really a LPF (low pass filter) and sets the frequency high limit of the LFE signal.

If you do disagree, where is the so-called "LFE crossover" crossing over to? That is, crossovers redirect bass to another channel. What channel is the LFE being crossed over to?

On the other hand if as av-ra states this is more accurately referred to as an LFE filter, since industry standards specify that the LFE channel can have content as high as 120 Hz, then wouldn't lowering the filter setting attenuate higher frequency LFE content?

Thanks.

Larry

marcobb

07-11-09, 01:24 PM

Hi Curt,

I am using SPL-1000R......if i set the THX Subwoofer "on" in the AMP.

Is it ok and any negative result?

What is the different on the THX certifield Subwoofer and non THX certifield Subwoofer ?

Thanks a lot,
marcobb

curt c

07-11-09, 02:20 PM

Hi,
Since your subwoofer is not 'THX' certified, I would not use that setting in the receiver.
To be 'THX' certified a subwoofer has to meet certain requirements as to maximum output, frequency response and distortion levels. Your small SPL will not meet the maximum output requirement. The DD-15 and DD-18 are THX-ULTRA certified.
Thanks,
Curt (928) 858-4430

LarryChanin

07-11-09, 02:30 PM

To be 'THX' certified a subwoofer has to meet certain requirements as to maximum output, frequency response and distortion levels. Your small SPL will not meet the maximum output requirement. The DD-15 and DD-18 are THX-ULTRA certified.
Thanks,
Curt (928) 858-4430

Hi Curt,

Do you recall if the DD-15 was always THX-ULTRA certified? I was wondering whether the earlier models were certified.

Thanks.

Larry

curt c

07-11-09, 02:41 PM

Yes, the DD-15 and DD-18 were a THX carryover from the last HGS-15 and HGS-18 series which were THX-ULTRA 2 certified.
Curt (928) 858-4430 or curt@velodyne.com

marcobb

07-11-09, 06:11 PM

curt c

07-11-09, 06:59 PM

Hi,
I don't know. I would check with the receiver company and see what is different. The owners manual may have an explanation.
Thanks,
Curt (928) 858-4430

av-ra

07-12-09, 12:17 AM

av-ra -- Regardless of what Audyssey recommends, you should use the 80Hz LFE crossover. Rolling off the sub higher than 80Hz shouldn't be able to correct your 90Hz room resonance. Remember, these "roll-offs" are not "brick walls.

You will be getting output from the sub above 80Hz and output from your mains (set to "small") below 80Hz. It is a "crossover" which give you a gradual decrease in output above, and below (depending on which speakers your talking about), the setting. If Audyssey is as good as it is supposed to be, it should be able to tame your mid-bass room resonance at least somewhat. At least the MCACC in my Pioneer AVR can do that with my setup.

Sub-woofer location (and location of the mains - like moving them away from a wall) should also be able to help too. My L/R/C speakers are about a foot off the wall, and that makes a big difference in my room resonance problems. Note that bare walls really contributes to room resonance effects. Breaking up large flat surfaces with bookshelves, equipment cabinets, pictures, drapery, etc. will also help (they can be used as effective "bass traps")....
Yeah, regardless of whether it's called a crossover or LPF my testing today revealed that it's a moot issue. First off my 90Hz resonance seems to have disappeared (where it went I don't care). Secondly setting the LFE LPF to 80, 100, and 120 Hz had no effect on the high bass (i.e., 100Hz+/-) response of my system. In theory this all means that I should change out my ULD's LPF to a higher value (if I take to heart the discussions on this forum about the LFE track--search for "LFE LPF" if you're interested). In practice however, your reminder that "it's not a brick wall" along with the fact that, whatever LFE information is above say 100Hz ain't much interst to me anyway, means this issue to too minor for me to care about....

Otherwise, thanks for all the sage advice, but I don't have much wiggle room with regard to speaker locations (they're in-wall) or doing much else to the room (this and the previous concession is all part of the spousal accepatance factor since it's our living room). If I had a dedicated HT room I'd probably have fewer problems (and Audyssey would be able to sufficient correct my bass problems - my woes are posted on the Audyssey thread). Unfortunately this, along with the room being square--which is the worst shape for bass resonances--means that I'm gonna continue to use an outboard PEQ for my ULD...which is what I'm currently working on setting up...then it's on to setting up my new AVR-3808's Audyssey EQ to finish the job....

CT_Wiebe

07-12-09, 01:29 AM

av-ra -- I'm glad to hear that you got your 90Hz problem resolved. Yes, you are right about problems with a "square" room. Mine is the next worst, a perfect rectangle (L = 2 x W) with f0 = ~44Hz & f1 = ~88Hz.

Anyway -- back to the Velodyne sub-woofer questions.

marcobb

07-12-09, 02:07 AM

Hi,
I don't know. I would check with the receiver company and see what is different. The owners manual may have an explanation.
Thanks,
Curt (928) 858-4430

Hi Curt,

Thanks for your help first. I am using the Onkyo AV-Amp but the manual didn't expland it. :(

marcobb

CT_Wiebe

07-12-09, 03:23 AM

marcobb -- Further discussion of your Onkyo's THX Subwoofer On/Off is really off-topic. You need to go to the "AMPs, Receivers, and Processors" threads and read up on your Onkyo model (you need to provide the model #, since different models have different control functions).

In general, the various options have more to do with how the subs output is handled (equalization curves, etc.), rather than whether or not the sub is actually THX certified. Curt's answer is probably the best choice (Off).

Note also that many components might be capable of some level of THX certification, but aren't because the manufacturer's have chosen not to submit those products to the certification process (for one reason or another).

Mixdoctor

07-12-09, 03:37 AM

Hi Curt,

I have a pair of DD18's. One of them has developed a low, intermittent popping sound, almost like a click.

Is there anything I can do? If it is broken, does this sound like it's the amp or the driver?

marcobb

07-12-09, 05:10 AM

CRAW

07-13-09, 09:38 AM

So for my new (but used of course) CT-120, I should be using my Pioneer (VSX-01THX) AVR's crossover, correct?

Also, and maybe this should be asked in the Pioneer VSX-01THX thread, but even though I'm running fronts w/ 8" woofers in them, should I set my fronts to "small" when setting up my speakers in my AVR, or just let my ears be the judge?

So my son and I watched Iron Man on BD last night... Whoa. I was blown away with the sub's output of the LFE's! My son was laughing at how stuff was shaking on the walls. My wife? Um, not so much.

I still can't believe I got this sub for only $100! :D

curt c

07-13-09, 11:31 AM

Yes, I recommend setting your speakers to 'small'. An 8" woofer cannot play deep bass with any amplitude and will struggle (long throws) trying to. This leads to distortion. The small woofers will also to a degree interfere with the subwoofer. If you crossover the small woofers at 80hz, they are freed up to reproduce the upper bass and lower midrange cleaner, and you are also making life easier for the receiver's amp. You are now bi-amping which is a good thing. So I see no upside to calling the 8" woofers large and several negatives.
Thanks,
Curt (928) 858-4430

CRAW

07-13-09, 12:51 PM

curt c

07-13-09, 01:43 PM

Then be Happy, and Enjoy! BTW, you have a $500. sub that you happened to get a 'steal' on. Right place at the right time.
Curt (928) 4430

CRAW

07-13-09, 02:58 PM

Then be Happy, and Enjoy! BTW, you have a $500. sub that you happened to get a 'steal' on. Right place at the right time.
Curt (928) 4430

I'm nothing but happy, Curt. And you're right, the subwoofer was indeed a steal! :cool:

Thanks again for your help, and I'll hopefully talk to you in the future when I purchase another subwoofer.

curt c

07-13-09, 03:11 PM

Chances are good I'll be here.
Curt (928) 858-4430

alecriss

07-17-09, 10:56 PM

I purchased this sub about 5-6 years ago. It has been nothing short of awesome! However, just recently, the sub is full of static for about the first 10 minutes it is on. It's almost like it is clipping. What's really strange is that it seems after it "warms up" the interference goes completely away. Could this be an aplifier issue? It would surprise me to be the driver, sine it goes away with time.

Any advice?

PS-Velodyne SPL 800

curt c

07-18-09, 08:34 AM

Hi,
Yes it appears to be an amplifier issue. On Monday, please call Velodyne service/repair at: (408) 465-2851 or service@velodyne.com.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

bigvag

07-18-09, 08:19 PM

I just replaced the amp for my spl 1000 about a week ago. Well today I was redoing my audio set up( got a new audio stand). And after I pluged in the sub and turned it on nothing happened. I thought maybe the cable, but I plugged in my old jbl sub and it works. I get no led light up front and no sound what so ever. I pulled the amp to check the fuse and it looked fine, but theres a shrink wraped square block close to the fuse that was really hot. I'm assuming the power supply. What could it be.

curt c

07-18-09, 08:56 PM

Hi,
I'm sorry this thread is not set up to handle repair issues. I have no idea what is wrong with the amp but it certainly will be covered under repair warranty. On Monday, please contact Velodyne repair/service at: (408) 465-2851 or service@velodyne.com.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

drew64

07-19-09, 09:25 AM

I just saw this forum and had a question on a VX10 I just bought. In the instruction manual it shows an on off switch but I dont have that on mine. It goes to standby(red light) with no signal received. How much power do these draw when in stand by.

curt c

07-19-09, 10:52 AM

Hi,
Sorry, the manual is incorrect. The unit draws very little in the standby mode, about 25 watts,
Thanks,
Curt (928) 858-4430

adamski1234

07-20-09, 12:37 PM

Hello All, I have a 10 year old Velodyne VA-8100X that started sounding bad this weekend. Watching a movie & all of a sudden the sub sounded horrible,
distorted etc. I removed the 8" driver and it looks like the foam surround is no longer attached to the frame. Not sure if this makes it sound bad or not.Maybe something internal is also bad?
I like the sound of this unit (when it was working):) and it has served me well and don't have the bucks to buy a new unit.
Is there a source for replacement speakers? I checked the web and although there are some 8" woofers out there I'm not sure which to buy. I left a message at Velodyne parts this am but have not received a call back yet.
Any advice would be much appreciated!

curt c

07-20-09, 12:52 PM

Hi,
Yes Velodyne will have a replacement speaker and can service the amplifier if necessary.
If you don't hear back soon, contact repair/service at: (408) 465-2851 or service@velodyne.com. Mondays are very busy so thanks for your patience.
Curt (928) 858-4430

Kawizx9r

07-23-09, 07:38 PM

CRAW

07-23-09, 07:44 PM

Avid reader of AVSforum for a long time now, finally decided to register on the forum. My Velo has suffered damage due to the result of foul play from my dogs. Everything is perfectly fine minus the driver itself, so I'm planning on using the plate amp as a DIY or maybe trying to find a replacement, how many ohms is the driver in the CHT-12 (yes I know it's old and discontinued) but this will really help me out, thanks!

Old and discontinued, but Curt, the Velodyne rep here, told me parts are available for the CT-120 just a few short weeks ago. I'm sure he, and Velodyne's tech support will be able to help you. The customer service they offer are 2nd to none!

Good luck.

curt c

07-23-09, 07:45 PM

My advice would be to purchase a replacement driver from Velodyne since it would match the amplifier and enclosure. You may contact Velodyne parts department at: (408) 465-2800, ext. 3824.
Thanks,
Curt (928) 858-4430

Kawizx9r

07-23-09, 07:58 PM

Sweet, thanks.

JimP

07-26-09, 07:46 AM

Curt,

Is there a subwoofer equalizer in the works to replace the SMS-1 that will essentially do what the SVS AS-EQ1 will do but also allow memories, manual adjustments and the FIR filters?

curt c

07-26-09, 08:04 AM

At this time, there is no replacement in the works for the SMS-1.
Thanks,
Curt (928) 858-4430

CRAW

07-26-09, 08:57 PM

I'm currently borrowing a friends subwoofer cable w/ a "y" adapter. He's going to need it back so my Velodyne CT-120 will be without a cable for a bit. I just ordered a subwoofer cable from monoprice, but they didn't have the "y" adapter cables. Is this necessary to hook up my sub to my receiver? What is the advantages of the "y" adapter?

Thanks again, in advance, for the great help.

curt c

07-26-09, 09:36 PM

A 'Y' splitter provides more input. It is not necessary but generally a good idea. You can also provide more input by raising the volume for the subwoofer channel in the receiver. Inexpensive 'Y' splitters are available at Radio Shack and other electronic stores.
Curt (928) 858-4430

chrisw302

07-26-09, 09:43 PM

I just picked up a really nice dls-3500 cheap because it did not work. When you turn it on the green led on the back will come on but you get absolutely no sound. I removed the amp and hooked the speaker directly to a stereo receiver and the speaker works fine. The fuse at the switch looks ok and I am assuming that the transformer is working as all power goes through it and the green led does come on. Does anybody have a schematic for one of these amps or know of any common problems with them? Any help or info would be appreciated.
Thanks,
Chris.

curt c

07-26-09, 09:56 PM

Hi,
The amplifier will probably need repair. Tomorrow, please contact Velodyne service at: (408) 465-2851 or service@velodyne.com.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

DaGamePimp

07-27-09, 05:48 AM

Curt C.

Hello, and first off let me just say how impressed I am with your support in this thread... Excellent!!!

Just a couple Q's regarding the new VX-10c (subs are less than 2 months old, different amp?).

I have a pair of these up front (used to add mid-bass, there's a 15" at the back of the room for LFE) and after reading through this thread I see that you say to use a Y splitter at each sub (required with the VX-10's).

Is this truly required if they are functioning properly (on/off), am I missing some output by not using both inputs, can it damage the amp/sub if I am only using a single input?

Is this a likely culprit for needing to run the gains at about 3/4 in order to obtain solid output (there is no port noise, clipping, etc. tuned this way, even at reference levels)?

I have these fully calibrated into my system and they sound great and add some serious impact for a pair of entry level 10's, very happy with their mid-bass price/performance.

Thank You for your time Curt, it is much appreciated :).
Jason

curt c

07-27-09, 08:52 AM

Hi,
The VX-10 does require a 'Y' splitter to operate correctly. In your receiver raise the volume for the subwoofer channel to near maximum and use a 'Y' at each subwoofer. Keep the volume on each sub below half way. This will maximize performance and prolong the life of the subwoofer. Thanks for the kind words and feel free to call anytime.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

DaGamePimp

07-27-09, 02:31 PM

Thank You Curt!

Maximizing performance while extending the life of the sub sounds like a good enough reason to me ;).

I cannot adjust my avr to (near) max levels due to the way the system is calibrated/set-up but I will be adding the Y adapters and re-checking calibration on the VX-10's asap ;).

Thanks again,
Jason

analogmeister

07-28-09, 08:13 AM

I have an SMS-1 EQ that I have been using for the last several years with no issues until recently, it stopped doing auto-eq or so it seemed not to finish the whole cycle. Now, I do not get any microphone input signal when measuring room response. I unplugged the mic connections on both the SMS-1 equalizer and the Velodyne mic itself and plugged them back in with no luck. I reset the velodyne to deafults and almost blew my ears out when I tried to test the in room freq response, no graph, no input from mic, just a very loud bass signal, I turned down the sub and tried again, no input signal from mic or measurements by the SMS-1. I am using the original version of software, do I need to try and upgrade the version to see if this might restore my measuring capabilities or is this a classic sign of a bad mic? The default EQ settings seem to work on the SMS-1 but obviously I need to be able to customize my room with measured EQ settings for me. Any help would be highly appreciated.

Thanks,
Analogmeister

curt c

07-28-09, 09:09 AM

Hi,
It appears you have a defective mic or mic cable. 'Self' (3-2-1-) eq will stop after a sweep or two if there is not a good mic connection. It will also stop if the eq is within +/- 3db. There is no way to control the volume of 'self' eq except to turn the sub's volume down. 'Auto' eq is different than 'self' eq and requires the same set-up as 'manual' eq (see manual). You need to contact Velodyne service/repair at: (408) 465-2851 or service@velodyne.com to see about returning the unit for repair. The later software will not take care of the problem.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

JimP

07-28-09, 11:17 AM

analogmeister

When you say you reset defaults, are you saying that you entered "8-9-0"? If not, give that a try. Seems that I've had the same problem before and that's what I had to do to get it going again.

deepstang

07-29-09, 02:34 PM

Hi femi,
All three are great for movies. If the room is larger or opens into other rooms, the DEQ-15R or DLS-5000R would be best as they can play louder and have more reserve for rumbles and explosions. You should calculate your total cubic displacement. On the Velodyne website look under 'which product' and then 'selection wizard' and check recommendations. The DEQ-15R and DLS-5000R perform about the same. The new DEQ-15R adds auto room EQ and a digital readout for volume and other settings. If you have more questions, feel free to call.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

The DEQ-15R just caught my attention based on its specs. Why are there 2 different lines on the spec sheet for frequency response. Does it really get to 14Hz? Do you know to what frequency the roll off starts for the DEQ-15R?

http://www.velodyne.com/products/specs/DEQRSpecsPage.html

I would also love to know what the supplied mic does? Is their an on-board PEQ or other room wizard to dial in the sub to the room?

The DLS-5000R does not have specs that are similar to the DEQ-15R.

curt c

07-29-09, 02:47 PM

Hi,
The included mic (DEQ-series) is used with Velodyne's unique digital room EQ sytem. When the EQ button is pushed, the sub outputs a signal sweep and the DSP automatically corrects for the room with a multi-band EQ processor. The DEQ-15R has very good output to the lower twenties in most rooms and still has response below that. It will respond to 14hz but the output is down considerably. For practical purposes the DLS-15R and DLS-5000R perform about the same in most rooms. The DLS series has been out for a few years and the DEQ series is new, adding room EQ.
Thanks,
Curt (928) 858-4430

deepstang

07-29-09, 03:57 PM

curt c

07-29-09, 04:01 PM

Thanks. Call me tomorrow.
Curt (928) 858-4430

millerwill

07-29-09, 05:26 PM

Question re the SMS-1: I have a Mark Seaton SubMersive arriving next week, and also a SMS-1 eq system. The SubMersive has a balanced input, but also comes with an adaptor for line level (i.e., std RCA) input; my AVR (Onkyo 805) has only a line level (RCA) sub output connection. I will thus have to use a line level connection between the AVR and the SMS-1; but should I use a balanced connection to the SubMersive, or also a line level connection?

The distance from the AVR to the SMS-1 is ~ 3ft, and from the SMS-1 to the sub about 6 ft. Thanks in advance!

curt c

07-29-09, 06:28 PM

Hi,
I would use the line level from the SMS-1 to the sub also.
Thanks,
Curt (928) 858-4430

millerwill

07-29-09, 09:14 PM

Hi,
I would use the line level from the SMS-1 to the sub also.
Thanks,
Curt (928) 858-4430

Thank you for a prompt and straight answer.

beefy314

07-30-09, 12:06 PM

curt c

07-30-09, 12:22 PM

Hi,
As far as capability, it will operate similar to the 'self-eq' funtion of the SMS-1. The SMS-1 is a computer and has much more capabilty for room EQ and set up features. In all cases subwoofer placement will play a large degree on the succes of any room EQ system.
Thanks,
Curt (928) 858-4430

millerwill

08-01-09, 01:00 PM

I've been reading the SMS-1 manual (and esp the Outlaw version), waiting for my unit to arrive on Monday. One thing I noticed is that it begins to roll off the sub response below 15 Hz (the 'sub-sonic filter') though one can adjust how fast it rolls it off.

But the sub I have coming (also next week), the Mark Seaton SubMersive, is cable of in-room response below 15 Hz. To take advantage of this, with the SMS-1 doing the eq'ing, should I just use the slowest possible roll off below 15 Hz? It seems not to be possible to turn off the sub-sonic filter.

curt c

08-01-09, 02:47 PM

millerwill

08-01-09, 02:59 PM

millerwill

08-02-09, 11:48 PM

Hi,
SMS-1 software release 2.1.3, the current version, allows response down to 5 hz. (See www.velodyne.com, then 'support' and 'software updates' and then 'release notes').
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

PS. Curt, One further question about the response curve for the SMS-1 that is shown on the website you referred me to. Does the 'system response curve' shown on the SMS screen take this into account? I.e., does the 'system response curve' shown the actual SPL of the sub, or does one need to correct it for the response curve of the SMS?

curt c

08-03-09, 03:52 AM

millerwill

08-03-09, 08:50 AM

Please give me a call today. I'm not sure I understand your question. If you are asking can you correct for the -3db at 5hz, the answer is no. The curve shown is the response curve of the SMS-1.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

My question was related to what one has to do when using the 'old fathful' RS SPL meter: at low freq, one has to apply 'corrections' to the actual readings one obtains on the meter, to take account for the less sensitivity of the meter at low freq.

The question was, is the spectrum displayed on the SMS the actual SPL output of the sub, or does one need to appy any 'corrections' because of the decreasing output of the SMS system at very low freq (as shown by the graph on the website).

curt c

08-03-09, 09:23 AM

The reading you see on the monitor will be the output of the sub as picked up by the mic.
Curt (928) 858-4430 or curt@velodyne.com

millerwill

08-03-09, 10:47 AM

The reading you see on the monitor will be the output of the sub as picked up by the mic.
Curt (928) 858-4430 or curt@velodyne.com

Tx--just what I wanted to know.

p.las

08-04-09, 07:51 AM

i have troble to find the accurate sub level after i have done the manuel EQ (almoust flat)i am using dve essential and a radio shack (75db)but i find the sub level to be to weak.I hade also tryed the noise generetor from my Lexicon reciever, and the difference is almost 10 db.what is accurate
regards

JimP

08-04-09, 08:19 AM

p.las

08-04-09, 08:51 AM

p.las

Boost your sub level to between plus 3 and plus 5 dbs over the levels of your other speakers. That's what most of us do. Also, have you done anything to adjust for phase?

As for your Lexicon reading 10 dbs off, that could be a couple of different things. Is it reading 10 dbs high or 10 dbs low? Check to see if you've got double bass or equivalent engaged.

i have adjusted the fase correct.mabye i shout say that my mains and center is M&K 150 so there is no output under 80 hz.i have a very flat respons over all
the Lexicon runs 10 db hot vs the dve essential

curt c

08-04-09, 09:06 AM

p.las

08-04-09, 09:12 AM

curt c

08-04-09, 09:35 AM

I just use my normal sources, usually live concerts that have good bass content. And then I use the DD's remote to adjust the volume as needed.
Thanks,
Curt

millerwill

08-04-09, 12:30 PM

I always recommend raising the volume of the subwoofer (after EQ) to where it sounds correct. This is also recommended in the manual. Ears are the best measuring tool. I find somewhere between 5-10db (louder) usually works for me. Though I have measuring devices, I always go with my ears.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Curt: just so I understand correctly, is this "5-10 dB louder" level for the sub the reading from a RS SPL meter (uncorrected), with the AVR's test tones, or something else?

curt c

08-04-09, 01:43 PM

For me, in most cases, I will have the subwoofer volume 5-10db louder than the speakers. I do it by ear, but that's about what the measurement would be. This seems to work out well for others too. But as I've said, set the level to where it sounds right to you.
Curt (928) 858-4430 or curt@velodyne.com

millerwill

08-04-09, 08:14 PM

OK, I've had a half day now with my SMS-1 and have also found it extremely useful for choosing the best location for my new sub. One trivial question, though, that I haven't been able to get out of the Outlaw guide (probably because it's too trivial!). After setting filters in the SMS, does one then turn it 'off', not the 'absolute off' on the unit itself, but the 'standby off' from the remote? The unit obviously has to be 'on' when measuring the frequency spectrum, but are the filters still active (doing their thing) when the unit is put in standby, or does it need to be 'on'? TIA

curt c

08-04-09, 08:50 PM

The SMS-1 must be on to do the filtering.
Thanks,
Curt (928) 858-4430

millerwill

08-04-09, 09:39 PM

The SMS-1 must be on to do the filtering.
Thanks,
Curt (928) 858-4430

Is there a way to dim the display?

jostenmeat

08-04-09, 09:40 PM

Is there a way to dim the display?

If there isn't, may I recommend window tint? :) I have so much left over from the Home Depot roll, I mailed some to a couple of members here, hehe. (just don't cover any IR sensor).

curt c

08-04-09, 09:49 PM

The display cannot be dimmed, however it can be turned off with the remote light button (see manual).
Curt (928) 858-4430

millerwill

08-04-09, 09:57 PM

The display cannot be dimmed, however it can be turned off with the remote light button (see manual).
Curt (928) 858-4430

Thanks again!

millerwill

08-05-09, 01:43 AM

The SMS-1 must be on to do the filtering.
Thanks,
Curt (928) 858-4430

So, does one typically just leave the SMS 'on' all the time, or only turn it on only when the AVR is on (e.g via a macro in a Univeral remote)?

p.las

08-05-09, 02:30 AM

i have ajusted my sub for my own tast . But it seams like the output is changing.i set the volume output for 27 and my radioshack reads 75db,i save the settings, after i make a mesuring control its 2-3 db off.then i turned i it up again ,and agian its off hmmm:confused:

DaGamePimp

08-05-09, 02:33 AM

millerwill,

Plug it into a "switched" outlet on the back of your AVR (most AVR's have this). This way when you power up/down the AVR the SMS will follow.

Jason

JimP

08-05-09, 03:52 AM

millerwill,

You also have the option of using the 12volt trigger provided your receiver/prepro has this capability.

Bob_Collins

08-05-09, 08:19 AM

millerwill,

You also have the option of using the 12volt trigger provided your receiver/prepro has this capability.

This is how I turn mine on/off. I have it set to come on with the sources which I need/want it on, but not on those which I don't need it. Example, I have it set to turn on when the DVD input is selected, but not when the TiVo input is selected for just general watching (I have no premium channels, so don't need it for just TV).

millerwill

08-05-09, 10:18 AM

Thanks for all the suggestions, guys; very helpful.

millerwill

08-05-09, 08:58 PM

I'm trying to 'teach' my learning remote (URC-100) the various buttons from the SMS's remote. (I've done this for all my other remotes: the Comcast cable remote, the Oppo 83 BD remote, the Onk 805 remote.) I can get the 'power' button on the SMS remote to function on my URC, but none of the other buttons--menu, select, etc.--respond, even though the URC indicates that the 'learning' step was successful in all these cases.

Is there any problem in getting a learning remote to learn the SMS buttons?

curt c

08-05-09, 09:05 PM

Not that I'm aware of. I haven't heard of any issues. Anyone else had a problem?
Thanks,
Curt (928) 858-4430

Rick13160

08-06-09, 10:08 AM

This is how I turn mine on/off. I have it set to come on with the sources which I need/want it on, but not on those which I don't need it. Example, I have it set to turn on when the DVD input is selected, but not when the TiVo input is selected for just general watching (I have no premium channels, so don't need it for just TV).

I have mine on for EVERYTHING...

You might be surprised how much it improves the sound of even "regular" TV.

just4surf

08-06-09, 09:50 PM

I have recently purchased a VELODYNE VX-10C and also new to the forum. I have few questions on the Sub
1. What is the difference between the VX-10 and the VX-10C ?
2. Is there any tips and tricks for this sub on this forum or other places. I could not find anything using google.
3. This is a setup question. Can the Sub be placed behind my TV. The TV is placed across in a corner. So, the Sub would be in that corner space.

Any information on these are highly appreciated

Vic

curt c

08-06-09, 10:14 PM

Hi,
They are the same, the 'C' is the color code, charcoal.
Behind the TV in the corner is fine.
Hook up requirements for the VX-10 are:
1) Use a 'Y' splitter into both subwoofer input jacks.
2) Put the sub's phase switch at '0'.
3) In the receiver, raise the volume for the subwoofer channel to three fourths of the way up.
4) Keep the sub's volume well below half way.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

marcobb

08-07-09, 03:34 PM

Hi Curt,

If my listen area is 150 feet, what is the different as use the DD series 10", 12" and 15"(THX)?

Is the DD15 is best?

Any new DD series will release ?

Thanks,
marcobb

curt c

08-07-09, 03:44 PM

I would need to know the total cubic displacement (L X W X H) of the main room and if there are openings into other rooms then you need to calculate and add them to the total. I'm not sure what you mean by 150 feet. On our website (www.velodyne.com) look under 'which product' and then 'sizing wizard' for the recommended subwoofer size.
At this time, there is no date for the new DD series release.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

cooperdw

08-08-09, 04:14 PM

I bought a used HGS10 about 5 years ago, and have been very happy with it in my dedicated home theater room. Just recently, it's started making a "ticking", or "popping" sound any time there's motion near it. (Flicking a switch on the back, tapping the top with your hand, or even playing any bass through it will set it off).

Please listen to the attached AIFF file for the sound ...

Is this repairable, or do I need to look at a replacement now?

Thanks for your help!

curt c

08-08-09, 06:05 PM

HI,
On Monday, please contact Velodyne service at: (408) 465-2851 or service@velodyne.com. Your HGS sub can be serviced if you choose to do so. They can provide you with an estimate and normally only the amplifier section would be sent in.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

sargeant

08-09-09, 08:14 AM

I have owned a velodyne sub for 3 years its the dsp 12 its setup in my family room theatre room setup.

Rti 10's polks
csi5 centre
fxi 5 rears
velodyne dsp 12
harmon kardon avr 235

The weakness in the system is the sub...Cross over is set up at 80 for the speakers and their setting is small..I have tried setting the sub in Receivers menu as global ,independent and the lfe setting I get the same results pretty much.

Listening to music with the sub on is waste of time even though it has the settings if I set sub at 40hz I keep getting annoying humming sound on and off doesnt sound like a sub at all if I set it at 80 I dont hear the sub at all...When I watch movies if the sub is at 80hz I dont hear it at all when I watch dark knight if i set it at 40 hhz sounds coming out of the sub are just annoying, humming ocassional thump doest sound anything like the subs you hear at the stores...

quite frankly Im so disappointed in the sub it looks nice even compared to the newer ones. Now I learn that looks arent everything .I am building another theatre room with paradigms millennia 20's have not settled on the rears cause my couch is touching the rear wall im not sure if putting the millnennia 20's in the back would give me the optimal sound or should I go with the adp's millennia's. Deal on the 20's is great and I havent even done the serious haggling. ( new salesman first week on the job from my exp ideal guys to get the wicked deals from)

Since Im basically gonna kick this sub out to the curb..What are the best bang for the buck for the subs these days I wanna keep it under $1000.00 or so. With my system above. I am thinking of getting 2 one for each room.The other room will be driven by the denon 2310ci.I always though the it was my amp but the rti 10's sound fantastic , as well as the csi5 centre and the fxi 5 rears.

I have turned it off the last 2 1/2 years cause the fronts are so great. MIght as well up grade this room as well..In my area only subs available are the velodyne ( I wont touch) energy, klipsch and the dsp from paradigm..IM willing to get another bona fide proven sub.
Forget music primary use will be movies.

curt c

08-09-09, 09:15 AM

Hi,
The 'bang for the buck' Velodyne subs are the DLS and DEQ series. All of these are under $1000. It is most improtant to get the proper size subwoofer. If possible, I suggest you call me direct or look at: www.velodyne.com, then 'which product' and then 'sizing wizard' where we recommend proper size subwoofers.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Jordan

08-09-09, 09:53 AM

I'll add my voice to the HGS click / pop group. It's a 1999 HGS-15 that recently started popping during loud bass sections of movies. Not extremely loud, mind you, as the sub is only turned up about 40% of max, and my family listens to most movies anywhere between 6 and 9dB below reference. Still, when you get into the final scenes of The Incredibles the sub starts popping away. Oddly, the sub continues to pop for an additional 20-40 seconds _after_ I unplug the signal cable (rca). I'm guessing it's an amp issue and will call service Monday (Curt - thanks for keeping those numbers posted).

I should add that under normal, low volume conditions (anything but the LFE portions of action movies), it still works.

just4surf

08-10-09, 09:47 PM

Thanks Curt for the info. I have put it in the space behind the TV and it has added the sweet sound that my passive sub could not. I have a few more questions
1. Are the settings you recommended for music or movies ? Or should I set it based on my ear? Or is the setting you have a optimal setting? My primary use is 80% music and 20% movies. I don't need lows that shake my apt, esp for movies. I am more keen on ensuring the Sub does well for music and also adds a nice feel for movies. Any tips on these will be helpful. I want the Sub to last me long.

2. Prior to the VX10 purchase, I had a Boston SubSat7 passive sub. I tried to listen to it with the VX10, and without it. I was expecting the VX10 to overpower it and also reproduce all the frequencies the Boston does but with a bit more punch. But, I noticed that leaving the Boston Sub ON had more dynamics and gave a more fuller sound. Am I hearing something in my head and not in reality ? or can it be that the Boston is also re-enforcing the sound ?
3. I also noticed that the Boston played some of the higher notes of the lower end while the VX10 played more lower definitely. Is there anyway, I can have the VX10 play the lower frequencies... like do I have to set any other setting ? BTW, I dont need wall shaking sub, I want something that provides me the full range in the lower spectrum. I was thinking of selling the Boston, but not sure. Any input on this will help. If the system will indeed perform well with both (Boston is a passive sub), I might as well keep it. If it is redundant, I might sell it.

Thanks for your support here. Also, I am so pleased with the VX-10, I looks elegant and nicely finished and yet sturdy. I did not have high expectation given the price point and I was surprised after receiving it. And the folks at Velodyne have been prompt with all my queries. Thanks!
Vic

curt c

08-10-09, 10:17 PM

Vic,
Two subs, when they are supporting each other can certainly provide more output and punch. It seems you like the effect of both subs so I would try them together for awhile. If you followed my hook-up advice then the VX-10 should be performing at it's maximum capability. The settings I recommended are for both music and home theater and should provide long reliable service. Follow the guidelines in general and of course use your ears. I would also recommend setting all your speakers to 'small' in your receiver along with an 80hz crossover. Put the sub's crossover to 200hz or direct.
Thanks,
Curt

just4surf

08-10-09, 11:11 PM

Thanks for the info. Yes, I have used the setup that you had recommended. I think they are working well together.

crankin123

08-11-09, 10:01 PM

Is the DEQ 15 available in Cherry or black only?
Thanks

curt c

08-11-09, 10:11 PM

Hi,
Black only. The Optimum and DD series are available in cherry
Thanks,
Curt (928) 858-4430

Rick13160

08-12-09, 08:36 AM

Curt,

I have 2 DD-18s and was wondering if I connect the 2 speakers with an RS-232 cable, will they both be controlled by the computer equalization software in the first sub in the chain? In other words, if I do the self-eq on the first sub, will it setup the second sub the same, or do I need to do the self-eq on the second sub as well?

Thanks for your help!

curt c

08-12-09, 09:10 AM

Rick13160

08-12-09, 09:30 AM

Hi,
The RS-232 cable does not pass any EQ info. It will pass remote commands on/off, volume up/down and preset selections. If you are doing 'self-EQ', then you will need to do the second sub also.
Thanks,
Curt (928) 858-4430

Thanks Curt!

I should have done a search before asking the question, I found out the answer had already been given several times. Sorry for asking the same question again.

soyuppy

08-13-09, 10:32 PM

I'm trying to install the 2.2.2 firmware on DD18. The instruction that pop up on the dialog window when I launch the firmware installer makes no sense.

"turn the sub off back on while holding down the UP and DOWN volume at the same time".

Can some one clarify this. Am I suppose to use only the remote to turn it "OFF" then "ON" while holding down the UP and DOWN volume button? or am I suppose to use the ON/OFF switch off the back of the sub?

It should not be this difficult...should it?

soyuppy

08-13-09, 10:39 PM

I've been using 12V trigger on the DD18 via the RS232 outport. The 12V comes from my AVP2 Processor. It's been working for quite sometime now(2+ years), until recently, it just stopped.

The 12V trigger is still function as I test both of the trigger against the AMP and it turns the AMP on/off correctly.

But not the DD18. Tried reset the DD18. Still same problem.

Has anyone seen encounter this before?

The only other culprit could be the cable, but that's hard to test from the 2.5 mm jack to RS232 pin. Can I test this on standard 12V battery that connected to a cut out RS232 pin?

If it's not the cable, then it's the DD18?

curt c

08-13-09, 10:46 PM

soyuppy

08-14-09, 01:19 AM

HI,
You hold down the volume up/down buttons on the back of the sub and use the on/off button on the back of the sub. The remote is not used for downloads.
Thanks,
Curt (928) 858-4430

Thanks Curt.
Well, that gets the Sub LED into "Amber" color as it was stated in the installation message. But when I hit OK, I don't see LED flashing, which it suppose to. So looks like the installer did goes thru...but here's an interesting part.

I disconnect the RS232, and ran the installer. The install still show that it install successfully. Does it suppose to do that? Does it not do any handshake with the device first before pushing the firmware in? This is kind of dangerous being a one way pushing of the firmware and disregarding any handshake protocol.

curt c

08-14-09, 09:13 AM

If the light turns amber, it is ready to receive. It appears you don't have the proper RS-232 cable. It must be a straight-thru, pin for pin cable otherwise known as a 'mouse extender cable'. The more common modem cable will not work. The light on the sub will blink when it is receiving the new download. The computer can say it installed correctly but that is not the case. No blink, no install.
Thanks,
Curt (928) 858-4430

FoxyMulder

08-17-09, 02:32 PM

I apologize if this information is already in this thread but can support give any information as to what decibels each raising of the volume on an SMS-1 gives you.

I have been assuming that for example raising the volume by 20 is equal to a 10db rise and was under the impression each increment by 1 is equal to half a decibel.

Is this correct and if not how many steps do i need for an exact increase in volume of 10db using the SMS-1 ?

curt c

08-17-09, 02:41 PM

Hi,
I will try and get you an answer.
Curt (928) 858-4430

FoxyMulder

08-17-09, 04:44 PM

Hi,
I will try and get you an answer.
Curt (928) 858-4430

Thanks it will help greatly with setting things up.

curt c

08-17-09, 05:01 PM

From what I hear so far, one equals one half is correct.
Thanks,
Curt (928) 858-4430

kucharsk

08-18-09, 02:23 AM

If it's not the cable, then it's the DD18?

Have you looked at the video output to make sure it says the unit is "Waiting for 12 Volt Trigger?"

zoey67

08-18-09, 09:47 PM

Hi Curt,

I have a starfire 10 sub and it fits nicely inside this ent console below. My question is will the sub being enclosed inside it have any effect at all on bass performance? Im not really technical or super critical about bass but at the same time I would not want say the output level to dramatically diminish by a whole lot to notice a difference.

Or is placing the sub inside it is a big no-no. Btw I have some leftover aurelex pads that I can also put under the sub to dampen some of the vibration if that is a major concern in anwering my question. Thanks Curt!

http://www.amazon.com/Ireland-Martin-Entertainment-36-Inch-Console/dp/B001P824DC/ref=pd_sbs_k_4

curt c

08-18-09, 10:10 PM

Subwoofers are often placed in entertainment cabinets. As long as there is sufficient area for the bass output to come out of the cabinet, it should work quite well. Putting a pad under the sub is a good idea.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

@tsm

08-19-09, 08:45 AM

Hi Curt,

I was browsing around to help me decide which Velodyne sub to buy until I found this wonderful Velodyne thread.

My enclosed air-conditioned space is 24 (L) x 21 (W) x 9 (H) feet. I would like to seek your advice as to which choice is more ideal for my setup? It is a music and HT setup though I am looking for deep, clean bass rather than loud, boomy bass. Maximum budget can afford 1 x DD-18. According to your Velodyne website, 1 x DD-15 is good enough.

1. DD-18 x 1
2. DD-15 x 1
3. SPL1500R x 2

Why would you recommend what you advice?

I have been using SPL1000 for about 3 years, and I love the sound quality very much though it maybe underpowered for my room space.

Hope to hear from you soon. Thanks for your help.

Regards,
@tsm

curt c

08-19-09, 09:29 AM

I would go with the DD-18. None of the others really have enough output.
Thanks,
Curt (928) 858-4430

coolmilo

08-19-09, 07:27 PM

Hello Curt,

I currently own a DD-12 (since 2006) and I have been only so-so happy with it because the sub did not seem to put out enough LFE in my 900cft HT room (calibrated via Audyssey Pro and professionally calibrated by an ISF pro). But last weekend I updated the firmware to version 2.2.2 (from 2.2.0) and now it seems that the DD-12 is a little bit of a beast. The auto cal runs correctly (it used to chop off 20 - 60 hrz) and now it matches what RTA measures in the room. Overall it is doing much better now.

I am wondering how much more bang for the buck will I get if I upgrade to a DD-15 or even the DD-18. Also, does Velodyn have a demo room to compare the different subs? I live in the South Bay and the closest dealer does not stock the larger subs. I am willing to travel a little further south for a demo.

curt c

08-19-09, 07:39 PM

The DD-15 will provide at least 50% more output and the DD-18 will provide at least 100% more output than the DD-12. They will also go deeper with more amplitude. I'm sorry we do not have a show/demo room open to the public at this time.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

EVT

08-20-09, 09:19 AM

Hi Curt,

I recently purchased a Velodyne DLS-4000R, I'm putting it into a room that in total measures about 2,400 cubic ft, the actual listening area is under 1,100 cubic ft. I have two questions as follows:

1) will the DLS-4000R provide adequate bass in such a room? the room does not have a fixed permanent door (the opening to the room measures between three and four feet wide and it is about 7 feet tall) so I'm not quite sure how to calculate the total area (i.e. where to stop).

2) if I'm connecting this to an AVR with Audyssey MultiEQ (Denon 3310) should I apply any of the DSP settings or should I leave it at default and let Audyssey do its work? If it is recommended to apply the DSP settings on the 4000R is it best to just use Cinema if that's what I use if for 90% of the time?

Thanks for any assistance you can provide.

curt c

08-20-09, 10:43 AM

Hi,
If the total area is 2400 cubic feet the DLS-4000R will do fine. You don't stop counting displacement until you hit a dead end.
For set up with your receiver I would have the sub at default setting. After the receiver has done it's automated settings, find the volume for the subwoofer channel in the Denon and bring it up to +6 and back off on the Velodyne's volume to compensate. The presets are your choice, in your case I would recommend the 'movie' setting. As always, feel free to call if you need more info.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

EVT

08-20-09, 11:13 AM

Thanks curt.

Just a quick follow up question, when you say don't stop counting until you hit a dead end, I'm not quite sure what exactly that means. This room is in a basement; if I'm standing in the entrance, immediately in front of me there is a short hallway from which a stairway to the main floor can be accessed, in addition, at the end of the hallway there are rooms to either the right or left that do not contain permanent doors. Does that mean that I would count the size of the entire basement and main floor areas that do not contain a permanent door?

Also, one more quick question; is there any benefit to using a Y cable to feed both inputs on the subwoofer?

curt c

08-20-09, 11:36 AM

Yes, you must count the whole area and the minimum recommendation would be a DLS-5000R, and possibly two. Since you already purchased the DLS-4000R, locate it in a corner of the listening area and see how it performs. In your case absolutely use a 'Y' into both input jacks.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

EVT

08-20-09, 12:43 PM

Thanks Curt,

So I should consider the main floor in addition to the entire basement? Otherwise, the entire open area in my basement works out to about 4,000 cubic feet.

curt c

08-20-09, 12:51 PM

It's not easy to predict in basement situations, how much bass will be lost up to the main floor. If we just consider the 4000 cubic feet, that would call for a minimum of one DLS-5000Rs or two DLS-4000Rs. Try what you have and see how it performs.
Thanks,
Curt (928) 858-4430

EVT

08-20-09, 02:24 PM

Thanks again Curt, I wasn't aware how much went into making a decision on a sub; I tried to stick with the 4000 to avoid overcrowding the room (the HT area is only 140 square feet). If I had come across this thread I probably would have gone with the 5000; too bad I'm past my exchange grace period.

@tsm

08-23-09, 11:39 PM

Hi Curt,

I am using an AVR with Audyssey MultEq Auto Setup/Room Eq system but without bass Eq. DD-18's has the Digital Drive room equalization system. So how do I set up my room Eq system as a whole? Thanks!

@tsm

curt c

08-24-09, 07:13 AM

Hi,
In your case, I would run the Audyssey first and then do the bass EQ with the DD-18. Make sure the AVR volume for the subwoofer channel is above half way.
Thanks,
Curt (928) 858-4430

phantom52

08-24-09, 10:16 AM

I'll be receiving my 2nd 4000r this week or early next. I have a question about the default settings when received from you guys. I have my first one set-up using the Jazz stting as I listen to ~60/40 movies/music. This is being used with an Onkyo 876. Is it best to do a total reset on both subs and start from there? Its really hard to actually tell what the volume settings on these are. The room is about 2500 sq ft. Right now the bass from the 4000r is really good but wanted another to "balance " out if possible. I don't want to over do this. Your help is greatly appreciated.

curt c

08-24-09, 11:33 AM

phantom52

08-24-09, 12:20 PM

I would start with both at default and raise the volume in the receiver for the subwoofer channel to about three fourths of the way up and back off on the sub's volumes to compensate. Use a one-male, two female 'Y' splitter at the receiver and a one-female, two-male splitter at each subwoofer.
Thanks,
Curt (928) 858-4430 or curt@velodyne.com

Thank you for the quick reply and will set them up as you suggested. That's why I went with Velodyne again because of the very good support I got with the first DLS-4000R i purchased.

twilkins

08-31-09, 04:24 PM

Hi Curt -

I have the Velo DLS-4000R connected to my Onkyo 806 with the AVR doing the baa management. I picked up a cd player with two sets of analog outs. I'd like to run wone set to the sub. Questions I have are is it even possible to connect, and what about the sub crossovers?

twilkins

08-31-09, 04:27 PM

Hi Curt -

I have the Velo DLS-4000R connected to my Onkyo 806 with the AVR doing the bass management. I picked up a cd player with two sets of analog outs. I'd like to run one set to the sub. Questions I have are is it even possible to connect, and what about the sub crossovers?

Correct spelling -

curt c

08-31-09, 04:44 PM

Hi,
I'm not sure I understand your question. A Velodyne sub is designed for one input and you say you have the sub hooked up to an A/V receiver. The CD player could act as an input to the subwoofer if it is the only input. The sub's built in crossover could be utilized depending on what other equipment you are using. If possible call me direct and we can go over the possible combinations.
Thanks,
Curt (928) 858-4430

txborn

08-31-09, 08:13 PM

This past weekend I set up my first system that is not a HTiB. I have a Denon AVR790, Klipsh Quintet SL's, and a Velodyne VX-10. I can't seem to get the VX-10 to work. I have read through the thread and am pretty sure it is hooked up correctly but I could be wrong. The light on the back is green so I think that it is receiving signal. I have it connected with a Monster cable with the Y connector and have tried a variety of volume settings on the sub and the receiver. I attempted to run the Audyssey calibration and it would not pick up the sub. Any thoughts or suggestions would be very appreciated.

curt c

08-31-09, 08:33 PM

Make sure the speakers are designated 'small' in the receiver and you indicate you have a subwoofer. Manually, set the receiver's volume for the subwoofer channel to +10. Depending on room size, you may need a much larger subwoofer, especially with Klipsch speakers which tend to be very efficient.
Thanks,
Curt (928) 858-4430

txborn

08-31-09, 09:04 PM

Thank you for the quick response. I have set all of the speakers to small and made sure the sub is indicated as "yes". I will call Denon and see what they suggest. I very well may need a bigger sub. Any suggestions if that is the case. Again I appreciate the help.

curt c

08-31-09, 10:03 PM

To test the sub, run the 'rca' audio output jacks of a CD or DVD player directly into the two input jacks of the subwoofer, then play a CD or DVD. If it woofs, it's good. No sound, it's defective. I would need to know the room size and if there are permanent openings into other rooms before making subwoofer recommendation.
Curt (928) 858-4430

zevs

09-03-09, 07:52 AM

Hi

I have a Velodyne CHT-12R, and not long ago I noticed that its not working. The blue light is gone, no sound no nothing and what ever I do nothing happens... Is it dead ? Or could it just be a fuse or something?

modforce

09-03-09, 07:59 AM

I have a room that is 25'x30' with the movie viewing area to be 15'x25'. Ceilings are 11' high. I need some more kick in the room. I have Energy front,center and rear surrounds with a small Velodyne. I am not opposed to getting a new sub and have been looking at Velodyne since I am happy with my other one. I am going to sell the 12" I now have since it is an older one and get a larger one with more power. Would a DLS 4000R be sufficient or should I go to the DLS 5000R? Or would 2 4000's be alright? We use the area for movies mainly with some music as well but 75% movies. I am also running a Onkyo 604 receiver.