Originally posted by motoman
Guess I'll have to wait to see if mine goes away. I saw it in the guide last night and selected it and there it was.

What's everybody think about the video quality so far?

Jim

Baseball game tonight looks outstanding! Can't wait for football.

B

I called three times today to get ESPN HD authorized, but they were unable to activate it on my box. Channel 939 still says ESPN HD "not authorized". One of the reps suggested that the channel has not been officially added to my local line-up yet (Calabasas) so I would need to wait until it was officially "available". I'll give it a few more days and then I'll call again if it still hasn't come up.

Originally posted by Valuepac
I dont think adelphia charges anyone on the east coast for there 5 HD channels (inhd 1 & 2.. Hdnet/movies) You are correct, except for the higher charge ($3.95/mo.) for the HD-STB.

I called 888-683-1000 Friday night when I saw the new channel which was "not authorized," got through immediately, guy told me it would be $1.50, which I approved and it came on before I hung up the phone. He said when they get more HD channels, they will "package them" into one cost. I already get HBO, and I asked if there were any deals to add Showtime, and he gave me three months of Showtime free (which includes The Movie Channel and Flix). Many of these additional channels are in 5.1, whereas HBO shows only two channels in 5.1.

As for ESPN-HD, the Giants-Cards game looked great, but the rest of the weekend offered nothing in HD, except for Sportscenter which shows only the anchors and the crawl on widescreen; none of the highlights were in HD, although the picture looked good. In my opinion, there are enough live games in HD to make it worthwhile.

The point is we shouldnt have to pay 1.50 extra when we pay higher prices then our east coast friends, and they get all their HD channels included

The point is.. FINALLY... we're not forced to pay for channels that *I* have ZERO interest in.

I wish I don't have to pay ANY sports channel.

Besides.. I'm paying for the regular ESPN already... why there is no outrage about THAT?

Noticed last night I now have firmware version 7.15. I'm going to try my DVI hookup tonight and see if that issue is resolved.

Jim

Let us know how that works out, motoman. I still have version 7.10 here in Fullerton. It sucks having to disconnect my DVI cable whenever I switch to my DVD player or switch inputs.

cyclones22

Originally posted by cyclones22
Let us know how that works out, motoman. I still have version 7.10 here in Fullerton. It sucks having to disconnect my DVI cable whenever I switch to my DVD player or switch inputs.

cyclones22

I agree. Major suckage.

So far so good. Hooked up the DVI cable from the Motorola 5100 to my Pioneer Elite 630 and no problems. I left the box on for about 15 minutes with the tv off and came back and turned the tv on and no error message.
Tried again a little while ago and all was still good. Looks like 7.15 fixed this problem.
:D

Jim

According to an article in the OC Register this morning, Adelphia is supposed to have their DVR available next week.

I've been on waiting list for months now so maybe I'll get a call... On second thought, since I still haven't gotten a call for being on the waiting list for HD, maybe I better call them;-)

bwb

I actually called them a few weeks back and reiterated I wanted an HD DVR even after I signed up on the Adelphi Socal website some time ago. I frankly don't trust them to call me when it comes out for distribution. Let me know if you get one bwb, since I'm sure we're in the same neighborhood.

cyclones22

From: Ventura County Star, August 10, 2004

It's a cable box with a VCR, just a little easier to use.

Adelphia, Ventura County's major cable television provider, is offering DVR to local customers. The new feature allows subscribers to record shows by the season, pause live shows, and record shows while watching others, all through the digital cable menus.

The company is using Moxi, a digital video recording system through a set-top box. The system can store 60 hours of standard definition television or up to 15 hours of high definition shows.

Customers can request the new box needed for the service as of this week. The equipment can be leased for $7.95 per month, plus $4.95 a month for service.

DVR is available in Agoura, Calabasas, Camarillo, Fillmore, Moorpark, Newbury Park, Oak Park, Ojai, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Thousand Oaks, Ventura and Westlake Village.

For more information, call 1-866-9-GET-DVR or go online to http://www.adelphiasocal.com.

You should feel lucky. I wonder when they will rollout DVR's to Santa Monica?

I saw that same article in the Star. I was going to call since I never heard anything from them. What model Moxi are they using? Is it just a Motorola model? Does it have DVI out?
I doubt the Adelphia CSR will know any of this.
Thanks,
Jim

I have been beta testing the 6208 and now i just recieved an email stating they are going to switch my DVR with a moxi unit for me to test.

Originally posted by motoman
What model Moxi are they using? Is it just a Motorola model? Does it have DVI out?

Adelphia is currently deploying the Motorola BMC9012. It has DVI out, but that feature is currently not enabled. We are planning to enable it in a future release.

MoxiGuy,
Thanks for the reply and info on dvi. Bummer no dvi...........
I just got my dvi back on my 5100 with the 7.15 firmware so I hate to loose it again. I just changed everything back around so I would have that extra component input to use. I'm not sure if I want to go ahead and get one now.
Thanks again.
Jim

The Moxio unit is useless as it does not have firewire output for D-VHS archiving.

Originally posted by jlin
The Moxio unit is useless as it does not have firewire output for D-VHS archiving.

It wouldn't be useless for me. I just want something that will let me get rid of my Tivo (and crummy IR Blaster connection).

I got my moxi today its great.. but i can figure out a few things. Like using both HD and SD so i can run my tivo too. The moto 6208 box allow both at the same time. This box seems to not have the feature. Interface is a ton better the moto 6208. not having DVI enable sucks. I dont use DVHS so i dont care as long as i can plug in a bigger Hard drive. 80 gigs is Weak... it need 250 gig

8 hours recording time in HD is not much.

Since I don't have the new box I can only dream. But my thought was to back down the channel lineup for Tivo to basic cable bypassing the cable box and eliminating the need for ir blasters. I would use Tivo to record the analog channels only; leaving moxi to record the digital and HD channels.

I don't understand the technical reasons but when I see the analog channels routed through the Moto HD cable box the PQ is not good. The PQ is improved when the signal is fed direct into the TV.

Originally posted by johnty
I finally had a 6200 installed yesterday and saw the first HD material in my Mt. Washington home. Pitiful. A few locals, HBO & SHO and that's it. No HDNet, INHD, Discovery, ESPN, etc. All of the HD channels break up with macro-pixelazation, both locals and satellite feeds. Pretty unwatchable.

Are others of you in the LA area having the same problem? Do any of their systems NOT have this problem? Is it the 6200? Who do I yell at next?

Thanks,

John Tyson

Yes, I am also getting heavy (and steadily getting worse) macro-pixelization in HD. I see it mostly on NBC and HBO, some on KCET. I have a Pioneer Elite 42" plasma. I hope it's the 6200 and not my Pioneer.........
I'll have to get a cable guy out here and kill a day trying to figure it out.

PS: The big A charging extra for ESPN-HD = Chicken S#*%t

Has anyone received the "HD content display protection has been compromised" message? I received it once today and it has gone away. I called Adelphia and was told that they never heard of it before.

Originally posted by GoFaassttt
Has anyone received the "HD content display protection has been compromised" message? I received it once today and it has gone away. I called Adelphia and was told that they never heard of it before.

I had that with firmware v 7.10 when using the DVI connection but works ok with v 7.15.
Jim

Originally posted by MoxiGuy
Adelphia is currently deploying the Motorola BMC9012. It has DVI out, but that feature is currently not enabled. We are planning to enable it in a future release.

MoxiGuy,
Do you have any time frame as to when the DVI port will be activated on the DVR units? I really want a DVR but want to keep the DVI.
Thanks,
Jim

Can't promise, but we expect it by end of year. If not, then early next year. I'll let you know as soon as we have a firm date.

Moxi more than anything lets get the external harddrive drivers setup.. WE NEED more Space!!!

http://www.adelphiasocal.com/pressroom.shtml

ADELPHIA CONTINUES PUBLIC AFFAIRS TRADITION WITH LAUNCH AND DISTRIBUTION OF 24-HOUR ALL POLITICAL NEWS CHANNEL FROM ABC...

ADELPHIA INTRODUCES STATE-OF-THE-ART
DVR SYSTEM FOR ORANGE COUNTY CUSTOMERS...

ADELPHIA INTRODUCES STATE-OF-THE-ART
DVR SYSTEM FOR VENTURA COUNTY CUSTOMERS...

ADELPHIA LAUNCHES NEW HIGH DEFINITION
TELEVISION PROGRAMMING IN ANTELOPE VALLEY...

ADELPHIA LAUNCHES NEW HIGH DEFINITION
TELEVISION PROGRAMMING IN INLAND EMPIRE...

JUST IN TIME FOR THE FALL SPORTS SEASON KICK OFF
ADELPHIA LAUNCHES ESPN HD...

I wonder if they are still working on getting HDNet?

Originally posted by MoxiGuy
Can't promise, but we expect it by end of year. If not, then early next year. I'll let you know as soon as we have a firm date.

Thank you sir....

Jim

My sister is moving to Fullerton, CA in less than two weeks and I am looking into her cable/internet needs. The adelphiasocal.com site is not very helpful in pricing. Also, when I plug in her new address, the site says the address cannot get service via their online utility.

I personally have DirecTV at home and am not familiar with cable HD. What she would like is to get the basic digital cable with whatever HDs she can get (i.e. the locals). Perhaps we can add HBO or SHO later. I see the Adelphia BronzePak listed at around $64 (including high-speed internet). I don't see an online utility to add the cost of HD programming to this package. How much extra is HD? Do you just pay a premium for the set top box and nothing extra for basic HD programming (i.e. locals)?

Also, do the premium channels work similiar on Adelphia as they do for DirecTV? If you subscribe to the HBO package, would you automatically get HBO-HD provided you have the HD set top box?

Thanks in advance,

Figure $49 for Basic Cable on top of any of the packages.
There is also a Digital Cable grouping that is addt'l, about another $12.50.

A Std STB is $3.85. HD STB is $9.95, so $6.00 more for HD.

So one needs to pay about $49 for basic cable before getting the "BronzeAdvantagePak"? Is Basic Cable digital? What is the minimum package one can get to receive the free HD channels?

Thanks,

Wait a minute...you're telling me that Basic Cable starts at $49 out in California? Why would anyone choose cable over satellite out there? Too bad my sister will be living in an apartment. What a rip off!

the price of living in paradise.........

I figure I'll post this here first and see how it goes.

In Sherman Oaks a friend of mine has basic cable (read a line fed signal - no box). Today he got a new hdtv (mitusbishi 62" 525 series) and I had the tv scan for new channels. Here's the part that I got stuck at. At one point it was searching for digital channels but I figured may as well cancel this. It had managed to add channel 79-2. This turned out to be KABC in digital (no HD broadcast in the middle of the day)!? I immidiately had the tv rescan for channels again hoping to find more digital signals. This time though it found none and 79-2 was no longer there (the channel when entered manually says 'no broadcast.'

So what the heck did I just encounter? For a moment there it looked like the digital channels were in fact being passed along in the basic range but now I cant find them. This TV does have a cable card slot (QAM support) but its not being used for this setup. Did I create some sort of glitch when I killed the search in the middle of detection? Anyone else come across this?

Sorry if this has been posted before, I didnt know what to search for.

Here are all the unencrypted digital channels I found:

256QAM
79-1 ABC
81-1 NBC
81-2 GOLTV
83-1 IFC
83-2 BBCA
83-3 Fox Sports World
83-4 Toon Disney
83-5 STYLE
83-6 Soap
100-1 FOX 11
100-2 KCET
101-1 Oxygen
101-2 GoodlifeTV
101-3 Discovery Home
101-4 National Geographic
103-3 InDemand previews
106-1 MBC
110-1 KCBS
122-14 PPV Previews (tiny)


64qam
82-1 MTV2
82-2 NickToons
89-1 FOX Sports World
104-1 InDemand Previews
108-1 FITTV

The Moxi boxes are now available on the Westside and Southbay areas of LA. Mine will be installed next week. I finally get to record HD. :) www.adelphiasocal.com has all the cities that are available listed under the DVR page.

octavian

Is Moxi able to record all channels, not just HD? And would it replace my current HD box (the 6200)? Finally, what are the costs?

Called Adelphia to see when the DCR will be available in Seal Beach, and was able to schedule an install for next week.

Business as usual with Adelphia-signed up for a "priority install" but still haven't heard from them. Lucky I read postings here about news releases.

I was told I would be getting a Moxi box with $2.95 charge a month over the HD box.



Gary E

Originally posted by pg_rider
Is Moxi able to record all channels, not just HD? And would it replace my current HD box (the 6200)? Finally, what are the costs?

Moxi will record HD and SD. Plus it has 2 tuners built in so you can record one channel and watch another. It does replace your current 6200 (unless you need an extra HD box) and costs $12.95 insead of $9.95 for the 6200. At least this is the info for Redondo Beach.

The good:
Much better user interface.
2 tuners.

The bad:
80g hard drive. 10g/hr for HD; 1g/hr for SD.
DVI port not active till firmware update at end of year.

Here is a thread with a lot more info from a person that works for Moxi:
http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=412846

octavian

Originally posted by octavian
80g hard drive. 10g/hr for HD; 1g/hr for SD.
No DVR can quote a precise ratio of time to hard drive space. If you look at ads for any of them, you'll find the words "up to" in the fine print. The reason we can't pin it down is that programs are digitized with different amounts of compression at the source. If you know the bit rate, you can do the math. But bit-rates vary. BTW: getting an hour of programming down to 1 gb would require extreme compression that would yield a lot of artifacts in most program material. Analog channels are digitized by Moxi, but at a much higher rate to preserve picture quality.

Today was the big day. First on my block to get Adelphia's Moxi HD DVR!!!
I even took off work early to be here for the big event.

They showed up at 2:30 to install the Moto BMC 9012 Moxi, plugging into a Pioneer PRO-910HD 43" plasma.

The local area lead man showed up along with an installer that had some experience (he's been Beta testing at home for a couple of weeks on a 65" RP). It was the first customer install of this unit for both of them.

The install went fairly smooth, the boys knew their stuff pretty well and had me up and running in short order.

I had more than a few issues with the unit tho... and it appears most have been mentioned already in this (http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=412846&perpage=20&pagenumber=1) thread, but I'll add my impressions.

1) When the 1080i option is selected it applies to all, Wide-screen and 4:3, which is a deal-breaker for me right off the bat. Yes, you can go into the Set-up/Video Options menu and reset to 480p/i to view 4:3 un-stretched, but that adds a certain PITA factor to the channel surfing experience to say the least. No thanks, I don't want my 4:3 stretched.
My current 6208 Moto HD STB is smart enough to figure out how to apply full-screen mode to wide-screen material and leave 4:3 alone. I can then apply full, zoom, w/s, cinema modes or leave it 4:3 as I choose.

2) Speaking of the menus, the fact that this is more a computer than a tuner is quite apparent as it takes forever to scroll (and I use that word lightly) thru the menu options and occasionally, no, frequently gets stuck. I'd say it takes a good 15 to 30 seconds for each click on a menu item to complete.

3) Remote - What to say here...? I guess a comparison will be best. You know how you can wave most remotes in the general direction of the intended target equipment, or even on a 90+ degree angle and it still works? Not so with this baby. Not only do you need to aim it directly at the box, it's real picky about the angle the box is sitting at compared to the beam from the remote. You had better have a clear and straight-on angle of attack, then move inside of 6ft. There, now you have a "remote".
***Hey, at least you're close enough to pull off that convenient little 2-button short-cut on the face of the box to change from 1080 to 480!!***

4) OK, how about the picture? It's pretty hard to screw up HD stuff, but on the SD material, the PQ was significantly impaired by this box, I mean A LOT worse. Focus was much softer, color muted. You know the Claritin commercial where they peel back the film layer and the world gets clearer? This thing is the before shot. (I know, if I had a DVR, I wouldn't have to watch those commercials...). We put the HD STB back to do a comparison because the installers insisted that there should be "no difference in PQ". All they could do was say wow and shake their heads after the old Moto HD was back in place.

Well, I'll suffer thru commercials and watching stuff as it airs for now.
I sent this POS back with the installers.

Randu

Randu and Moxiguy and anyone else with info:

I am scheduled for a DVR install next week.

Based on Randu's post, I am ready to postpone the install until the issues of screen size and analog quality can be fixed.

Any suggestions/input?

Thanks

Originally posted by Randu
My current 6208 Moto HD STB is smart enough to figure out how to apply full-screen mode to wide-screen material and leave 4:3 alone. I can then apply full, zoom, w/s, cinema modes or leave it 4:3 as I choose.
I always had a question about this. I have my 6200 connected to my RCA DLP via DVI. I have the HD output set to 1080i, and the SD output set to 480p. Now, on the TV the HD channels look great and any SD content on them comes through in 4:3 as it should. But all the regular SD channels are automatically stretched to fill the whole screen!

Pressing the Format button on my TV has no effect on this. When I change the 6200 to output SD channels in 480i then they show up in 4:3 and again, pressing the Format button has no effect. This is also true for a component question.

Why is this? Is it something specific to my TV? It seems as though with a DVI or component connection the Stretch modes are defeated. Any thoughts?

Originally posted by greinstein
Randu and Moxiguy and anyone else with info:
Based on Randu's post, I am ready to postpone the install until the issues of screen size and analog quality can be fixed.

Any suggestions/input?

greinstein,

I appreciate your asking... and I appreciate Randu's post. (In fact, you should know that it's getting wide circulation here to all the folks in a position to make a difference).

1. Stretching 4:3. We have a software update in the pipeline that doesn't stretch. It will automatically switch output resolutions to match the resolution of the incoming signal (Native Mode). We expect this before the end of the year. I've got Moxi at home, and while manual switching is less smooth than automatic switching, it's not a huge barrier for me. (But this is a subjective issue.) My advice: try it and see how it works for you.

2. Scrolling and menus. This one puzzles me a bit. We've seen occasional hiccups, but the behavior that Randu describes is not typical. For the most part people report that scrolling is very responsive. (We have a feature called Turbo Mode, where you hold down one of the arrows and the scrolling accelerates). Hypothesis: in the first hour, the system is very busy downloading the latest program info. That may be what caused the delays that Randu saw. Let the download settle in for an hour and then put it through its paces.

3. Remote. Not sure what the issue was. Maybe old batteries? I'm not seeing that problem at home. (added: After work I put this to the test at home... found the remote worked over very wide angles. I even stood next to the TV and bounced the IR off the back wall and had no problems.)

4. PQ. There are three types of program sources. HD, SD (digital), SD (analog). Most of the reports we get back (and posts on this forum) report great HD and SD (digital) picture quality. Analog PQ is an issue for all DVRs--because the DVR has to convert the signal to digital (encoded as MPEG2) in order to record it. You have to weigh the benefit of DVR functionality against the necessary analog-to-digital conversion. Some people choose to watch analog directly, by-passing the DVR. If they have a strong cable signal, they split their cable feed and use a direct connection to the TV antenna input. They switch TV inputs to watch analog. (You can't pause it, of course. But the PQ may be better.)

Bottom line: thousands of folks have Moxi at home and are very happy with it. I'd suggest you go ahead with your installation and make up your mind based on how it performs for you. Cable makes it pretty much a no-risk offer.

Please post your feedback when you have it. Thanks.

MoxiGuy

pg_rider,
I don't know how to answer your question except to say I'm using components and it works for me. I haven't tried DVI yet because my Pioneer has HDMI ins, not DVI and I haven't ordered a DVI to HDMI cable yet.
I do know that as this technology has developed, each generation of TV has progressed a step at a time. It does seem that it might be inherent to your unit, or it could possibly be in the way your cable co has it programmed, I'd have them out & ask them. I remember when they installed my HD box, the guy left it set on 480p and my HD looked obviously bad, I went in and changed it to 1080i and everything worked fine.


MoxiGuy,
Thanks for your feedback.

The 4:3 fix is big, I'd be willing to give it another shot when that's done.

Remote - I asked the same question. They claimed brand new batteries, I took their word for it as everything was brand new, still in the original wrappers. Actually, the installer that had the Beta unit at home warned me as he handed me the remote that it was much more (less?) sensitive and I wasn't going to be able to point it in the general direction of the box like I was used to with the 6208.

As far as the scrolling, yes, there were instances where it was clearly needing to grab a fist-full of programming data to display, but even the simple functions like going to Set-up/Video Output took much longer than I expected. I was pretty frustrated by that time and maybe the poor remote function played some role in my take on this, but it definitely hung up at least 3 times while going thru the menus, we even discussed at the time how long it took for the Moxi to process even simple commands. You can see when the remote "pushes the button" on screen as there is a white flash around the border of the button, so I could tell when it received a command, and how long to took to perform.

PQ - Having a fairly high end plasma, I'll admit, I'm damned picky about PQ to begin with. I have definitely grown accustomed to a great picture, but I was shocked when I checked analog NBC for instance. Even the digital HBO/Showtime channels were very disappointing to me. I was amazed that the Adelphia guys thought that was normal, "it looks like that on my 65" rear projection too...". So I had them swap the 6208 back in, went back to the same channels, and then they saw the difference too, it is not slight.

Yes, I could split the signal and change inputs for analog, but not for all the digital cable channels, and they're just as bad IMO, plus, that's just another PITA factor anyway.

I spent a lot of time, energy and $ to have a fantastic picture, and I'm not going backward.

MoxiGuy, if your office is in SoCA, I'd be happy to have you over for a trial run. I'll even throw in the chips & salsa!

BTW, I'm curious, why did Time-Warner SoCA delay their roll-out of this unit? Did they try it out and decide it needed more work??

Randu

Originally posted by greinstein
Randu and Moxiguy and anyone else with info:

I am scheduled for a DVR install next week.

Based on Randu's post, I am ready to postpone the install until the issues of screen size and analog quality can be fixed.

Any suggestions/input?

Thanks

I agree with MoxiGuy, give it a whirl. What have you got to loose except an hour or two?
Than you can tell us how it works for YOU!

Have Fun

http://www.santapaulatimes.com/news/fullstory.php/aid/7165/Adelphia_introduces_DVR_System_to_Ventura_County_customers.h tml

now enjoy an entirely new cable television experience that provides unprecedented choice, convenience, and control.

Originally posted by Randu
BTW, I'm curious, why did Time-Warner SoCA delay their roll-out of this unit? Did they try it out and decide it needed more work??

Time-Warner Cable is not using Moxi for their HD DVR. It's a different box from a different supplier. I have no information about the status of their roll-out.

I've decided to wait for the software update to get the DVR install.

It's hard enough showing and explaining the remote/box instructions to the wife & kids now. I can imagine the calls while I'm at work asking why the picture is "funny looking"(4:3 in 16:9).

This is enough of a problem for me to not upgrade now.

Moxiguy, please let me know when the software upgrade happens in Adelphia-Orange County, so I can schedule an install.

Thanks for the help and info.

This isn't the BGooch from USC is it? I mean, how many bgoochs can there be?

My only connection - watching USC Football vrs Virginia Tech In D.C. on ESPN HD.

Adelphia (Thousand Oaks) installed the BMC9012 Friday morning (27th). Here are my first impressions:

The installer was fairly good and had done it before. Naturally, the line wasn't properly provisioned, so there was a wait, etc. but within 45 minutes or so, it was hooked up and running. And, they include the component video cable, which is nice.

But, no viewer manual was included. (sorry, but the "Intro to Moxi" video doesn't cut it. I want bedtime reading). I did find one at the digeo website, but even that doesn't really do a good job of explaining the various modes and how to effectively use the box. And, trying to call Adelphia for customer support is a real non-starter (they try, but it's obvious the people on the phone have never seen or used one of these set-top boxes.. they actually sent me to the Motorola website!)

HD is great, when it appears. Too bad Adelphia only carries CBS,NBC,ABC, KCET, and ESPN-HD. It would be nice to have Fox and KTLA (the other local HD broadcasters). And, of course, the HD offerings are spotty, but that's not Adelphia's problem.

It's unclear which output resolution from the Moxi that I should use into my Samsung DLP. Not much visible difference between 1080i and 720p.

Integration of the plethora of remotes is a pain. I've got the Samsung remote (needed to select which input to use (RF,Component,DVI) , and to turn it on and off. I've got the stereo remote (to select which audio, control the volume, etc.), the DVD remote, and now, the Moxi remote. I haven't trudged through all the alternatives of programming macros and combinations, etc. yet., but I'm hopeful that I can come up with some sort of useful strategy.

The SD output of the Moxi is, to put it mildly, hideously bad quality. Not sure why, but I'm much better off using the RF tuner in the TV. Makes no difference whether I use component (presumably upsampled), composite video or RF outputs from the BMC9012, they are all horrid, with quantization artifacts, screwed up color balance, etc. (and, of course, this applies to recorded programs off the DVR... making that function of limited usefulness). Arguments about needing to do A/D: MPEG2 compression, decompression:D/A are bogus, in my opinion. Clearly, one can get an acceptable signal in 4.5 MHz of analog bandwidth with the RF. One should be able to do the same with modern A/D and signal processing hardware.

It's trivial to do an A/B comparison between RF and composite video (or RF) coming out of the BMC9012, because you can set up the Samsung for split screen. (one can also see the several second delay through the BMC9012 with this, of course)


The audio level (digital output) on the HD channels is fine, but the level is 15-20 dB higher on the RF channels (1-100), so if you switch between an HD channel and a SD channel, you either get blasted or can't hear anything.
I haven't tried recording and playing back to see if there's the same difference.

If I had to guess, there's some digital encoding options on the SD channels that are screwed up. There's no reason for it to be that bad.

I don't know how it handles it when the HD channel reverts to SD when recording (the NBCHD reverted to SD for the closing ceremonies.. I'll check it tonight).

Just got off the phone with Adelphia and as of today they are taking orders for the DVR in Sierra Madre, CA. They are coming Friday for the install. Finally.:D We'll see if they follow through.

Originally posted by jimlux

The SD output of the Moxi is, to put it mildly, hideously bad quality. Not sure why, but I'm much better off using the RF tuner in the TV. Makes no difference whether I use component (presumably upsampled), composite video or RF outputs from the BMC9012, they are all horrid, with quantization artifacts, screwed up color balance, etc. (and, of course, this applies to recorded programs off the DVR... making that function of limited usefulness).
My feelings exactly

Arguments about needing to do A/D: MPEG2 compression, decompression:D/A are bogus, in my opinion. Clearly, one can get an acceptable signal in 4.5 MHz of analog bandwidth with the RF. One should be able to do the same with modern A/D and signal processing hardware.

It's trivial to do an A/B comparison between RF and composite video (or RF) coming out of the BMC9012, because you can set up the Samsung for split screen. (one can also see the several second delay through the BMC9012 with this, of course)

You've got to remember that most TVs with a PIP/Split tuner use a lesser quality tuner for that function so it's usually not a viable comparison


Jim, thanks for the run down

I got Moxi yesterday and the HD picture quality is very good. The interface is clunky and slow. The remote is IR and very picky. (does anyone have a good fix for this?) It only has one favorite list and it takes forever to setup. The worst design flaw is how you have to change the aspect ratio. You hit the Moxi button, go to setup, go to widescreen, then make the change. They need a button on the remote to scroll through your options on the fly. I like the interface on my Dish 921 better. The program grid with Dish is light years ahead of Moxi. Now if Dish could get all the networks on their system, Moxi is a dead duck. I look at cable as a stop gap solution till satellite gets the network issue resolved.

Got my box when I installed on Thursday (just moved here).

I actually have it hooked up to my SD set, but HD recording works fine so I assume it will look great once I get my PJ set up.

The actual MOXI interface is fine, better than I expected and functionally is not that far removed from Tivo upon first impression.

The fact that it has only a 80gig HD is really pathetic. That's a deal breaker; I knew this before I got it but figured I may as well give it a try to play around with it. I'll go back to DirecTv next month probably (I already have an SD Tivo, the HD Tivo, and 10 months left on a one-year committment).

Doesn't seem like they've got a fast enough processor in this box. Navigating the menus is a total pain in the butt as it will sometimes respond instantly, sometimes take 5-10 seconds, and sometimes just ignore your command entirely.

I've been looking for a way to record a few hours of HD material. They have the Moxi box available here now but was holding off because of a few of the problems listed in this thread. I have the 6200 box now and I'm very happy with the SD & HD material.

I've looked at the LG LST-3410A for OTA but right now I can only get three HD channels with my CM4221a mounted on my back deck. An expensive option. The other would be a JVC 40K D-VHS machine and record off the Firewire connection. Less money but there have been some reliability problems with the JVC units and you can't set the timer for late night recording (from what I understand).

Here is my question. Would a Moxi box work in my set up along with the 6200 and just use it for the HD stuff I want to record? It would cost the rental of the box every month but at least I could record all the HD channels Adelphia has in this area right now.

My main question would be if anybody knows if having the two boxes in the same system if the remotes would still function correctly? Do they have different codes so they will not try and work against each other.

Any thoughts or suggestions???

Thanks,

Jim

[QUOTE]Originally posted by Red Dwarf
[B]I got Moxi yesterday and the HD picture quality is very good. The interface is clunky and slow. The remote is IR and very picky. (does anyone have a good fix for this?)

As a followup to this post, the remote control has gotten much better. The unit is quicker and more responsive. Moxiguy explained when the unit is newly installed, there is a lot of downloading going on in the back round. This makes the unit slower for the first 24 to 36 hours.

At this point I feel Moxi isn't a bad deal. The 12.95 a month is a lot easier to take than the $950 I paid for my Dish 921.

If Moxi increases the size of the hard disk, and refines the interface (like the aspect ratio issue) I think they are on the right track.

For me it's a race between cable and satellite. Who can deliver all the HD with a PVR at the lowest cost. It's great to have choices. :)

Anybody know if the Moxi Box and the Motorola 6200 use the same remote codes. I want to have both in the same rack but not if it will cause problems.

Thanks,

Jim

This really sucks.

I have DISH's 921. Since its support of firewire is gone.. I had to subscribe to Adelphia cable so I can save stuff to DVHS. The 6200 works fine but I'd rather have a DVR... and now the DVR is out.. and it doesn't have firewire!

Geezes.. there's is no perfect HD receiver out there with both DVR AND firewire on the same unit.. either satellite OR cable.

when i was beta testing the 6208 it had firewire out, but the interface and the single tuner thing sucks! All i want is to use an external HD with my moxi and ill be set

Ya. the problem is Aldephia isn't using 6208 as its DVR solution. It's now Moxi.

Adelphia is generally deploying SA boxes in the eastern half and Moto boxes in the western half of the country.

#%#$%#$% Adelphia!! I called last Sunday to arrange getting my DVR and the CSR said the Moxi box would be ready for me to p/u at my local office on Tuesday after 11am. I thought it was a little odd as Adelphia is a real stickler for forcing you to have someone come to your place so I triple confirmed with him that it was the case that I could pick up the unit. So I get to Adelphia this afternoon and of course they tell me that's not the case, they don't know why the CSR told me that, and you have to set up an appointment. So now I am stuck till Thursday. The ^#$%#@ that run the place really need to get a clue. Sorry but I needed to vent as I seem to get nothing but frustration from them everytime I deal with them.

I can understand why Adelphia needs to set up your Moxi in person. They have to have the programmer on the phone and he tells the tech when to apply power to the unit. If you don't, it screws up the box. The box has your name and address encoded to the unit. The programming is a big deal and took the tech and the phone guy 30 minutes to complete.

If that's what it takes then I have no problem with setting up an appointment to have them come by an install it - they should not have told me to just come pick up the box. When I got my HD box they said that was the case and all he did was plug it in. Further, I'm just pissed as it seems to never not be a runaround with them. Wainting till Thursday...

my mother in law just got the moxi box in Thousand Oaks, CA...and they told her it would record over 200 hours of SD and some 20-25 hours of HD...that obviously seems contradictory to everything I see here...

I'm considering switching from dish network to adelphia because of the $400 dish switch credit they are doing, as well as just getting all my hd locals and being able to have an hd-dvr...but I want to ensure first that I can record at least 20-25 hours of HD...only recording 5-10 hours seems pointless!

to those of you who are complaining that non HD channels look horrible, are those the analog channels? or the digital channels? I will be displaying this on a 55" HD set, and hopefully the standard digital channels will not be too much worse than SD channels on dish network,...so any tips on that would be great...trying to see if its worth switching from dish which has lately been frustrating with its lack of hd locals, and hd dvr capabilities at an affordable price!

On the Moxi is there a way to tell how much of the hard drive is used and what's left? I think the numbers of hours you are quoting is for the Dish 921 and not the Moxi.

On The Adelphia So Cal web site they say 60 hours for SD and 8 to 15 HDTV.

Jim

Further to the HDD space will the Moxi recognize an external HDD hooked up to one of the USB2.0 ports? If nobody knows I will check this out when I get mine on Thursday.

I just called and setup an appoinment to have a DVR installed on the 18th.
I'm going to keep by Motorola 6200 in my system for a little while and see how I like the DVR and if they get any of the issues fixed quickly. I might pick up a JVC 40K and try using the firewire out of the 6200 to record some material there also.

By keeping the 6200 till I'm sure I can always return the DVR myself and save having another service call.

I'l find out if the remotes interfere with each other then. Hopefully they won't.

Later,

Jim

Originally posted by Scotes
Further to the HDD space will the Moxi recognize an external HDD hooked up to one of the USB2.0 ports? If nobody knows I will check this out when I get mine on Thursday.

the motorola site claims the following:

"...80GB Hard disk drive with expansion via USB2.0 port ..."

This would make you think it would work, but I haven' really seen an answer here or anywhere about if its as easy as just connecting an external drive...for example, I have a 200GB external at home, would I just in theory hook it up, and instantly have an additional 200GB of storage? If so, that would be GREAT!

does this following article indicate that a moxi plus may be purchased separately, and just plugged in directly into an existing moxi BMC? Or would I have to obtain one of these units through adelphia (or whoever my cable provider is?)

Digeo Inc, a leading provider of media center software and services, unveiled the Moxi Plus media and storage expansion for Moxi Media Center products, including the Motorola BMC9012 and Moxi PowerKEY. In a single plug-and-play device, the Moxi Plus combines additional hard drive capacity to accommodate storage-hungry high-definition TV recordings, DVD/CD drive to enhance movie watching and music listening, and a multi-format memory card reader for digital cameras to simplify viewing photos on televisions. Moxi Plus gives cable operators unprecedented flexibility in serving the ever-expanding home entertainment and storage needs of their subscribers.

"As High Definition becomes more mainstream, DVR storage requirements will explode," explained Peter Kellogg-Smith, vice president of product marketing for Digeo. "All Moxi Media Centers have two HD tuners, ready to show off HD content on this new generation of HD displays. Moxi Plus allows operators to adopt a grow-as-you-go strategy that holds down the capital costs of initial deployments and allows, for the first time, the ability for consumers to purchase their own equipment for additional storage when they're ready for it."

With configurations that range from an additional 80 up to 360GB of storage, Moxi Plus can store over 40 hours of programming at full HD resolution. In addition to providing extra storage for recorded TV content, Moxi Plus provides readers for the most popular digital photography memory card formats, and can be configured with a DVD/CD drive.

Moxi Plus is subscriber-installable with a simple USB 2.0 cable and can instantly boost the capacity and functionality of any Moxi-based Media Center. Initial versions of Moxi Plus are currently scheduled for late 2004.

belsokar,

No release date has been announced for Moxi Plus. I don't expect that we'll make the late 2004 date as originally planned. Distribution details still TBD. Would you rather buy or rent?

Originally posted by MoxiGuy
No release date has been announced for Moxi Plus. I don't expect that we'll make the late 2004 date as originally planned. Distribution details still TBD. Would you rather buy or rent? Personally, I would rather do without the Moxi Plus and just be able to add an external HDD. The CD/DVD drive and Memory Card reader are not at all necessary and the premiums a consumer has to pay for extra HDD capacity in a product is rediculous.

I'll be calling Adelphia this week to setup an appointment for installation of the Moxi box. The lack of DVI functionality is a disappointment, as is the very small HDD (for an HD DVR). These things should come with 200GB+ drives even if it does increase the rental fees a $1/month.

I guess it all depends on price in terms of rent or buy...I would definitely be looking to use something like the moxi plus to expand my storage for high definition puposes...so something along the lines of 80gb would not be a substantial increase...I figure I'd be going for at least 160GB to as much as the 360GB model that I've seen described online...for one of those, I figure I'd compare the price to an external harddrive...a 160gb external harddrive costs probably around $150, if you figure a 160GB model to be around $150-$250 (I realize it may have other options as well)...then I may be willing to buy...the worst part about buying however, is that I would be renting the moxi box from my cable company, so if I were to cancel cable service, would the moxi plus then become just a paperweight? could it be repurposed as a harddrive for use with one of my pc's?

that's definitely why it would be a great option to just use any ol' external harddrive and be able to just plug that in to the moxi box...

Originally posted by jimlux

HD is great, when it appears. Too bad Adelphia only carries CBS,NBC,ABC, KCET, and ESPN-HD. It would be nice to have Fox and KTLA (the other local HD broadcasters). And, of course, the HD offerings are spotty, but that's not Adelphia's problem.
[/B]

I'm in Thousand Oaks,...and Adelphia "guaranteed" me that FoxHD was available at my location...they claimed that even your neighbor might not be able to get it when I told them that I heard others in Thousand Oaks were not receiving it...did they tell you this as well? or were you expecting no FoxHD? I realize its not starting up till the 12th, but at least they could pass the digital signal along...

Originally posted by Red Dwarf
I can understand why Adelphia needs to set up your Moxi in person. They have to have the programmer on the phone and he tells the tech when to apply power to the unit. If you don't, it screws up the box. The box has your name and address encoded to the unit. The programming is a big deal and took the tech and the phone guy 30 minutes to complete.

Well I got it installed yesterday and while the tech who came to do the install was much nicer than the guy who installed my 6200 originally I ended up knowing more about the box than he did - and their tech supposedly get this stuff for free. Maybe those are the people they should have beta testing their equipment so that when they go into the field they understand it.

Anyway, as for him needing to be there all he did was check the signal strength on my line as apparently the Moxi boxes are more fickle than the 6200's. After that I did the rest and spent more time chatting with him than hooking up the box. The remote response was horrendously slow yesterday so we'll see how it is tonight. I am not to keen on the interface but it may just be because it's a new box. I don't like the fact that you have to choose 480i, 480p. 720p, or 1080i and can't pass though 480i or 1080i based on the source. I have a 480p plasma and the 1080i just wrecked the SD channels. Currently the 480p setting seems the best setting as it is them scaled only once. I asked about the USB ports and he says they are not activated yet - I haven't plugged in a drive yet to test this but will this weekend. I loved Adelphia's reasoning for not using the docsis modems in these boxes - they don't know how to bill for it yet.

Originally posted by belsokar
I'm in Thousand Oaks,...and Adelphia "guaranteed" me that FoxHD was available at my location...they claimed that even your neighbor might not be able to get it when I told them that I heard others in Thousand Oaks were not receiving it...did they tell you this as well? or were you expecting no FoxHD? I realize its not starting up till the 12th, but at least they could pass the digital signal along...

Did I miss something? Is Fox (911) going to be availabe starting the 12th?
Just in time for football???

Thanks,

Jim

I've been getting 911 in 480p since I started getting Adelphia's HD service. It is my understanding that FOX is officially making the jump to HD on Sunday. Yup. Just in time for football!!

We had Fox (911) for about a week when they first started carrying it (months ago) and then it disappeared. I tried calling Adelphia about it many times because it's listed as a channel we should be getting but that was like talking to a wall. I just checked tonight and still no 911.
Is anything new going on???

Jim

Originally posted by Scotes
I don't like the fact that you have to choose 480i, 480p. 720p, or 1080i and can't pass though 480i or 1080i based on the source.
Native Mode Passthrough is in a coming release. We expect you'll have it before the end of the year.

Originally posted by MoxiGuy
Native Mode Passthrough is in a coming release. We expect you'll have it before the end of the year.

If that happens ratio control will return to the set. We can zoom or not zoom as we choose. That will be good news!

CS nor the cable guy dispatched to my home understood what "unsupported" mode meant. The 2nd tech thought the box setting was fine when I switched the tv input from the box to 480i and he could see a picture. CS kept saying change the software setting on the screen. I tried to explain it couldn't be done that way but they were sure. Finally to find out how to change the mode they had to get a hold of the 1st installer again to explain things. 480i is the default and they did not understand my set was looking for 720p: Press "Live TV" and "OK" on the front of the BMC9012 & hold both buttons at the same time until the time display on the front of the box changes. Press arrow to navigate to the right setting and save correctly.

Also, in order to save Dolby digital as your selection under Settings/Digital Audio (within the Moxi software) exit the menu properly by selecting "close" otherwise it won't save the change.

I've got a Moxi question. On the list of recorded programs, some titles have a yellow exclamation point. What does that mean? Also is there any way to tell how full the hard disk is?:confused:

The yellow exclamation point notes that if space is needed that program may be deleted.

MoxiGuy - I presume you are from Motorola with the info above native passthrough. That is good to hear. I have not gotten throught the whole manual I downloaded from the Mot site but I've got a few other questions and concerns - and if there is already a thread on this somebody please point me (us) in the right direction. Is there any way to scroll to a time and then scroll through the channels - ie go to the 8pm slot on Tuesday and scroll through there without the directory reverting to the current time? Also, is there a way to go directly to a channel in the directory without changing the box to that channel - ie I may be watching HBO on channel 201 but want to see what's on HBOHD but don't want to scroll through everything and don't want to switch channeld to 961. One the 6200 box this was not a problem to do. How long do we need to wait for the system's response time to speed up? It's been 2 days and the thing still responds like a slug. Oh, and the SD channels on 1->100 really look horrible; even just comparing them to the tuner in my vcr. Is someting being done to improve this or are you guys just not bothering figuring it to be a cable provider issue in still broadcasting an analog signal?

Thanks for now - I'm sure I'll have some more questions on what is being done to improve the interface as I use it more.

Originally posted by Scotes
MoxiGuy - I presume you are from Motorola with the info above native passthrough... Is there any way to scroll to a time and then scroll through the channels ?... is there a way to go directly to a channel in the directory without changing the box to that channel? How long do we need to wait for the system's response time to speed up? I'm not from Moto, I'm from Digeo (http://www.digeo.com). Our firm designs the Moxi software and provides Moto with a reference design for the HW.

Moving forward in time as you describe is not possible in the current software. It's a feature scheduled for release in early 2005, and it works pretty much as you describe it. You can jump forward by half hour or by day. (and it works in all the filters, two, so you can see what movies are about to start.)

Yes, you can browse the menu without changing channels. Here are some of the ways: In full-screen TV, instead of using the channel up or down button, use the up or down arrow. You'll get a flip-bar with a miniature channel guide at the bottom of the screen. Press and hold the arrow to enter a rapid turbo mode. At any point you can press OK to get more info about a show on another channel and you have the option to tune to it.
In the Moxi Menu (press MOXI button) you can enter a channel number, and it will show the listing for that channel with out tuning. (if you want to tune, press OK. If you want to get back to the show you are watching in the corner press zoom or press MOXI again
You can also use the ch up or down button to page through listings a screen at a time

I have a question for you about menu performance: Are you trying turbo mode (press & hold an arrow)? or are moving through a press at a time?

As for analog PQ, digitizing analog video on the fly using affordable hardware is a challenge that all DVRs seem to face. You can read similar comments in the threads for other cable DVR products. I'll have more to say about PQ in a future post.

Originally posted by Red Dwarf
is there any way to tell how full the hard disk is?:confused: Current software doesn't have a guage to tell you how full the disk is. The DVR software automatically manages disk space. If your disk is getting full, when you schedule new recordings you will get a note saying that some shows have to be deleted earlier than planned to make room. You'll see a list of shows that may be deleted. At that point you can choose to let the software manage things... or you can go through your list of recorded shows and make your own choices about what to delete. You can also look at scheduled recordings and cancel those.


For the most part, I'm happey to let the software manage space for me. As new programs are recorded, older ones are dropped to make room. You can manage whether a program is dropped or not by using the keep until option to save it a few days longer or mark it keep until I delete (a green square icon).

Other folks want to manage all these choices for themselves. We've had requests for a disk meter, and we're looking into including one in a future release.

I second the request on a disk meter. Plus maybe some way of noting whether you have already watched the program you have saved. I have not run into this problem yet but when you've got a number of episodes of a series recorded it can get a little confusing trying to remember which ones you've watched and deleting them right after viewing may not be the best idea in case you want to refer back to one. Also, is there a way to pull the episode number from the program info? Helpful for keeping multiple episodes in order though I do not know if the info is even there to pull.

Also on the disk issue will the software allow expension directly via a standalone HDD hooked up to one of the USB ports or only via Moxi's dedicated box? Frankly is bugs me a bit that nobody has yet (that I know of with hacking the box) to offer a box that allows this when it should be extremely easy - plug a drive in, the software recognizes it and asks if you want to reformat it for use as an extra drive.

As for menu performance -thanks for the tip about tapping the Moxi button to get to the channel guide. The turbo mode to go up or down does work well but no matter where you are in the menu system it is to sensitive to direct channel input. ie if I input 961 I've got to hit it really fast or I will get channel 9 or 96 or 9 and then 6. This is compounded by the unit just ignoring a remote command every once in a while. A longer delay needs to be put in that can then be interupted by the enter button - figure it's on the remote for a reason.

The bigger menu problem is with the menu under the Moxi button. When you go left or right to "Sports", "Kids", etc the menu will hang as it trys to pull up schedule info - even if you don't want it. It hangs terribly on the PPV icon not letting me get by it. This is very frustrating as there are 12 icons only a few of which I may regularly use but I have to scroll through all of them taking a total of 15 seconds or more just to get to the menu I want.

Also related to the menu problem is the time delay in switching channels. I was quite surprised when I got the 6200 box at the speed with which it responded - particularly with the HD channels. The Moxi box is a big step down taking 2.5 to 3 seconds to switch channels. Is this a processor speed problem with Mot's box and if so maybe the hardware standard needs to be revised up.

I am glad to hear that scrolling through via time will be added as well as native rate pass through. What about a screen saver like on a lot of dvd players? I've got a plasma and it would probably not be a good thing if something got left on pause or some menu graphics were accidently left on for a long period of time.

Many thanks for you time and input here!

Scotes,

Thanks for your thanks. But my colleagues on the Moxi development team and I owe greater thanks to you and the other participants on this forum. There is no more valuable feedback to us than what we hear from folks who have the product at home and use it. Please, keep posting. All of you.
MoxiGuy

Just a note. Still no FOX-HD (911) here. :mad:

Jim

Fox HD working here in Sierra Madre. Don't mean to gloat.

Originally posted by Red Dwarf
Fox HD working here in Sierra Madre. Don't mean to gloat.

Glad it's working somewhere.

I don't understand it really. We had it for about a week then it disappeared. It shows we should have it on the Adelphia web site but when you call you can't get a straight answer out of anybody.

I plan on asking what's going on when they come next Saturday to do the DVR setup.

Enjoy yours.........

Jim

Trouble in Moxiland. I recorded the Cowboy game on FOX HD. When I was watching the recording and got to 2:12 into game and hit a black screen. No fast forward like the recording stopped 48 minutes short. I also recorded the post game show on the same channel (30 min program) and it did the same thing half way through. Any ideas? Did this happen to anyone else? This is the 1st time for me.

Here's a work-around while we track down what might be causing this: When you set a rcording on Fox HD, use recording options to end late. If it's a half-hour show, end 30 mins late. For a game, end 90 mins late. Short recordings have only been reported on Fox HD. You shouldn't need to use this workaround on any other channel.

MoxiGuy

I also had this happen to me on HBO-HD (961). I tried to record a 2 hour movie and only got the firtst 25 minutes.

Also, I found that if I leave the Moxi in the menu and anything records, the recording will have lots of pixelation. I have done several test recordings with and without the menu on and the results seem very consistent. I now know to exit the menu system when the Moxi is unattended, but you mentioned that the machine does maintenance reboots that leaves the machine in the menu. This causes a problem. Is this a known problem or do you think it's just my machine?

Do you want us to list issues on this board or is their another place to do this?

octavian

Continue the Moxi discussion at this thread

AVS Forum > HDTV > HDTV Recorders > Moxi

here is the link:

http://www.avsforum.com/avs-vb/showthread.php?s=&threadid=412846&highlight=moxi

Originally posted by octavian
Do you want us to list issues on this board or is their another place to do this?
I'm not fussy about where you post. The board has a fine search engine. Just include "Moxi" in your post and I'll find you. If other members have preferences about keeping threads more strictly on topic, I'm sure you'll hear from them. I'll look into the issue you raised on pixelization and see what I can learn. BTW: next update to software will not leave the menu up. It will automatically revert to full screen TV after 30 minutes.

Originally posted by octavian
[Also, I found that if I leave the Moxi in the menu and anything records, the recording will have lots of pixelation. [/B]

Thanks for posting this. I thought I must either have a bad box or bad signal, but sure enough my pixelated recordings were made with the menu up. Yesterday, I made sure the menu was off and my recordings were clean. I can definitely confirm this problem.

- Rick -

Adelphia offering demand service
Subscribers can get movies at will

By Jim McLain, jmclain@VenturaCountyStar.com
September 11, 2004

Adelphia Communications Corp. this week began offering "on-demand" viewing to its digital premium-channel cable subscribers in Ventura County.

Dubbed HBO On Demand and Cinemax On Demand, the option enables subscribers to view hundreds of hours of movies and other shows whenever they choose instead of having to wait for the regular air times, said Bob Gold, an Adelphia spokesman.

It is available for $4.95 a month, only to cable subscribers who pay the extra $15 a month for digital service and another $10 to $12 a month for a premium channel of their choice, Gold said.

The service expands the company's premium channel on-demand offerings, which includes The Movie Channel, Starz and Showtime. A customer can access the on-demand service only for the premium channels to which he or she subscribes, Gold said.

With 1.2 million Southern California subscribers, Adelphia is the area's largest cable TV provider.

The company serves almost all of Ventura County, with about 200,000 local subscribers, Gold said.

He would not say how many of them are digital cable subscribers, citing demands by bankrupt Adelphia's bond creditors that detailed information on the company's market share not be released.

The creditors are forcing the sale of Adelphia's assets to satisfy more than $20 billion in debt in the wake of the company's 2002 bankruptcy filing.

Generally, 50 percent to 60 percent of Adelphia subscribers nationwide opt for digital service, Gold said.

The on-demand service uses the two-way functionality of high-bandwidth digital cable to enable subscribers to access extensive menus of programming with their converter boxes and view any of it at their convenience.

Viewers also have the ability to navigate the programs, using the same stop, play, pause, fast-forward and rewind functions they have with stand-alone media or DVD players.

Generally, digital cable subscribers have access to about 300 TV channels, including 40 that play continuous music, Gold said. Besides the premium channels, Adelphia's on-demand service offers 50 to 60 hours a week of children's programming, music videos and other shows at no additional charge, Gold said.

Additional movies are available at prices ranging from $1.95 to $3.95.

just had adelphia come and hook me up today with two moxis...didn't have time to play with them really....high def looks good, analog looks horrible of course on a big screen (to be expected) I'm definitely interested in hearing how much high def others are able to record on their moxis in this area (I'm specifically in Thousand Oaks) I know its supposed to be 8-15 hours, just wondering if there's a particular range that people find themselves in...

I have not recorded a single thing yet, but am already feeling like its full! :) So I'll definitely be excited whenever the USB hard drive expansion stuff comes out...

Like others in this area, I do not receive fox-hd. I am very disappointed right now, because I spoke with several CSR's who all maintained that they were SURE I would receive it even though others in my area did not...so I will definitely call to complain...not that it will help, but again, you never know...

I will definitely post my findings on the moxi here or in the specific moxi thread as soon as I have had time to play with them...

Originally posted by belsokar
Like others in this area, I do not receive fox-hd. I am very disappointed right now, because I spoke with several CSR's who all maintained that they were SURE I would receive it even though others in my area did not...so I will definitely call to complain...not that it will help, but again, you never know...

Wierd - I'm in Moorpark and get FoxHD just fine - although they're still not broadcasting a whole lot of HD content - it's great for football on Sunday though. Haven't filled the box up yet, but I've been deleting programs pretty aggressively after I watch them. I'll let you know when it fills up.

- Rick -

Isn't all their primetime in HD now?

Just checked my Moto 6200 firmware and it has been upgraded from 7.10 to 8.03 now. No more "HD content display protection compromised" message when connecting to DVI. Picture looks great and a little sharper through DVI than component on HD channels. SD appears to be about the same. Was wondering if anybody knows what the firmware upgrade improves, changes or enables other than the already stated? An Adelphia customer in Diamond Bar.


Thanks, Dave

Dadndudes, how were able to check which firmware you had and how did you know that it was upgraded? And how was this upgrade accomplished? SOmeone come to your home or do they do it over the cable line? I've received that HD content message a couple times then it goes away, and I had no idea what it meant or if I need an upgrade. Any advice would be appreciated. Adelphia customer in San Fern. Valley.

In fact, what is "firmware?"

Markt, on your Moto box, hit the "menu" key, go to "setup", scroll down to "cablebox", then scroll down to "See Configuration" and you'll find your current firmware. The upgraded firmware is done automatically by your cable co. and will be indicated on your box display as "dl" with an arrow I believe circling it as it is downloading. If it hasn't happened by now, it should soon, but unfortunately, you'll just have to wait till it does.
OH...by the way, firmware is like the heart of your box,device,drive, etc. Firmware tells the box how to respond to each specific software command. Newer versions usually will correct problem or errors. Hope this helps.

Dave

dadndudes, thanks much for the info. I have 7.10. I have only seen that HD content message a couple times and then it goes away, so I don't know if I'm really having a problem or if the connection could be better. The connection is definitely through the DVI so I assume if I really had a problem with the firmware there would be no picture at all through the DVI. Anyway, I called Adelphia and of course got someone who had no idea what I was talking about ("You mean Dolby 5.1?" "You mean the picture is not 6.19?"). But at least she scheduled a technician to come with a new box. I may not need a new box but with a tech coming at least I can talk to someone who might understand. And maybe just maybe he'll have the new DVR with him too.

Channel 1123 showed up in my channel lineup last night. It does not have an ID or any channel info though. Maybe a new HD channel? Hope... hope... hope...

octavian

Call the Ontario office, they'll set you up. I had mine in two days after calling. Motorola box w/Firewire and DVI (haven't tested them yet) ABC NBC CBS KCET KTTV ESPN-HD HBO SHO
Cheers.

I've had my DVR installed for a week now and I'm loving it. Being able to record HD material is fantastic. However, I am experiencing more sound level issues with this box then with my previous box. Not just programing vs. commercials, but occasionally fairly big differences between stations. I'm running my sound through a Yamaha 2400 via optical. Anybody else having this problem?

bwb

yes audio levels are sometimes whacked with BMC9012 from Adelphia (eagle rock headend)

Yamaha htr5250 optic in

Originally posted by bwb
...I am experiencing more sound level issues with this box then with my previous box... I'll pass that feedback along to our developers. What was your previous box? Was it also delivering Doby Digital? With Moxi, when set to Dolby Digital, the digital channels can be noticeably quieter than the analog channels. The levels are currently set to the Dolby specifications, so this is the expected result.

Am I the only person in so cal on adelphia having problems with the HD ABC channel? On the moxi, when that channel has any type of non-HD signal, I seem to get picture problems all the time...the picture jumps alot, bends alot (kind of like its trying to tune it)

My guess is that the box i'm using (moxi) may be having a hard time coverting whatever signal to 1080i output for my HD set. the problems only occur with what is obviously non-hd type programming, mostly during commercials...but last night during the presidential debates, it was unwatchable!

Thanks Moxiguy.

My previous box was a Motorola 6200, and yes I did receive 5.1 whenever it was broadcast. I did have some sound level issue with the 6200, but they are significantly more pronounced with my "Moxi" box. The problems are intermittent so I'll have to keep an eye on whether or not 5.1 is a factor.

bwb

PS the sound levels are not analog vs digital, but HD (907) vs HD (904).

Belsokar,

I'm not having any problems with KABC through either Moxi or OTA.

bwb

Bwb

Seems that we are in Fullerton too, I have a question did you paying for the HDTV channels or is part of the service with the Moxi box. I have only HDCBS and HDShowtime and I don't know if the others channels came with the box.

Trade

Trade,

I pay for the box ($9.95 for 6200 or $12.95 for Moxi DVR) and get HD channels for ABC, CBS, NBC, KCET. On top of that I pay an extra $1.50 for ESPNHD.

bwb

October 6, 2004

Ventura County Star

http://www.venturacountystar.com/vcs/mo/article/0,1375,VCS_167_3233875,00.html

Hey all.

I contacted the Adelphia office main number and I was told that HDTV was not available in Sherman Oaks (91411 zip code). Anyone else talk to Adelphia from the east Valley and gotten a straight answer about this? I was looking into D* TV but if Adelphia is going to have it in my area soon then I can wait a bit.

Sonnyboy -

I'm in the same boat in valley village 91607. Just waiting for them to roll out HDTV. We don't move in until early november and the last guy I talked to said late october, but you know how these cable folks are.

I was also considering directv but the hd-dvr is SO expensive 999 for the tivo one, and the LG OTA dvr is also really expensive. I have a motorola 6208 from Comcast where I live now and it SUCKS majorly. I'm hoping I can get a moxi box instead, see if that one is any better.

--Devoted Tivo Fan
Jason

Originally posted by jasonsirota
Sonnyboy -

I'm in the same boat in valley village 91607. Just waiting for them to roll out HDTV. We don't move in until early november and the last guy I talked to said late october, but you know how these cable folks are.

I was also considering directv but the hd-dvr is SO expensive 999 for the tivo one, and the LG OTA dvr is also really expensive. I have a motorola 6208 from Comcast where I live now and it SUCKS majorly. I'm hoping I can get a moxi box instead, see if that one is any better.

--Devoted Tivo Fan
Jason

Yeah, with Adelphia it's hard to say what to do. I know plenty of Adelphia customers who have had to switch to the dish because of the issue of availability. Now that Adelphia has officially announced that it's in our area, I sure wish they would have a better information for it. Frankly, I am only willing to give them till the end of this month before I look elsewhere. Too many past experiences with Adelphia are not making me very optimistic about this issue.

For me there's really no good solution. I like the idea of the HDirecTivo but then I lose all my wonderful Home Media Options on the Tivo like streaming music and photos to my tv. No need to wire whole house audio anymore, it all comes out of the Tivo!

Hey Sonny and Jason,

I'm in Encino 91436 and I've had HD from Adelphia since March and it's been great. You're right about the cost of the Direct tv equipment, and there's also the hassle of installation and the need to have a sat box on every tv. The best thing about cable HD is that you get the broadcast network channels through the cable. Currently, Dtv doesn't give you the high def broadcast network channels; instead you have to put an old-style antenna on your roof which may or may not work. Living in the hills, I figured it wouldn't work. I've read that the satellite picture quality is better, but I can't see the difference (compared to a neighbor's). Overall, the cost and convenience makes it worth your while to wait for Adelphia. I also found that they were not overly inaccurate about their predictions about when they'd provide some new service (HD service, adding FOX HD, adding ESPN HD). Currently, I'm waiting for them to start DVR service via their Moxi box in my neighborhood, which they have been promising for a few weeks and which surprisingly will cost only $3 more per month.

When I talked to them on the phone they indicated when HD was rolled out it would be rolled with Moxi and Motorola as a choice so that's good news for markt.

I had DirecTV for years and only changed because my current building didn't allow me to put a dish on the roof. I didn't have an HDTV then but I'm so glad I did change because it allowed me to get inexpensive hdtv.

I'm jealous though because this years hdtv's have built in tuners and cable cards so a friend of mine actually get the hd channels from adelphia through the cable line WITHOUT any kind of digital box.

Jason

Originally posted by markt170
Hey Sonny and Jason,

I'm in Encino 91436 and I've had HD from Adelphia since March and it's been great. You're right about the cost of the Direct tv equipment, and there's also the hassle of installation and the need to have a sat box on every tv. The best thing about cable HD is that you get the broadcast network channels through the cable. Currently, Dtv doesn't give you the high def broadcast network channels; instead you have to put an old-style antenna on your roof which may or may not work. Living in the hills, I figured it wouldn't work. I've read that the satellite picture quality is better, but I can't see the difference (compared to a neighbor's). Overall, the cost and convenience makes it worth your while to wait for Adelphia. I also found that they were not overly inaccurate about their predictions about when they'd provide some new service (HD service, adding FOX HD, adding ESPN HD). Currently, I'm waiting for them to start DVR service via their Moxi box in my neighborhood, which they have been promising for a few weeks and which surprisingly will cost only $3 more per month.

See, but therein lies the problem. I live probably around a mile, maybe 2 miles tops away from you Mark, and you have had HDTV for 7 months- SEVEN MONTHS!!!! My friends with Time/Warner have had it for two years! I mean, how hard is it for Adelphia to service one of the most densely populated areas in the nation? Either they don't want the extra money OR they are incompetent. I think we know which one of those is the truth!

What this is coming down to for me is I am sick of dealing with Adelphia. They are bad. B - AAAAAAAA - D. They pretty much screwed me over for a long time with cable modem access and I only stuck with them because I had no other choice for broadband in my area. Well, for HDTV I actually have a choice. And although like everyone else I am loathe to pay the $$ for the gear, there is an added bonus that I will not be waiting for Adelphia to come through for me. They are completely unreliable in most every way that a cable company can be. Like I said, I'll wait a bit longer. But that's all.

Give it 6 more months and they'll probably be owned by Time/Warner...

Originally posted by markt170
Hey Sonny and Jason,

I'm in Encino 91436 and I've had HD from Adelphia since March and it's been great. Currently, I'm waiting for them to start DVR service via their Moxi box in my neighborhood, which they have been promising for a few weeks and which surprisingly will cost only $3 more per month.

I am confusing about the Adelphia DVR service, I got 2 HDTV channels with Moxi box but the rest none, I ask to Adelphia Customer service and receive 3 different answers, 1) I need reset the box (I did not works), 2) I need a DVR to HDTV channels I told I am watching 2 HDTV channels, 3) I need a converter with the moxi box and I don't be supposed to see that channels because I am not paying for HDTV.

I think that DVR box comes with the HDTV channels because I can use it, I am paying $12 at month only to see Analog channels?

TRADE

According to the Wall Street Journal, Comcast and Time Warner could be forced to compete against one another to yield a higher price for Adelphia.

I heard comcast, but yes, since they declared bankruptcy, they're probably a bargain. Maybe we should pool our money and buy them? Just kidding, I'd rather die than own a cable company :)

press room with chapter 11 news (http://www.adelphia.com/press_room/)

It's not the first time I have heard rumour of Adelphia being bought out. But that doesn't really help solve my HDTV problem since it will still take forever to get HD in my area even if that happens! Just bought the new JVC D-ILA so I gotta take care of this. :)

Sigh- I guess it's gonna have to be D* TV. More money, more money... grumble grumble

If you are able to pick up the local DT channels ota then look into renting the dbs and ota equipment from Voom. They have the best HD line up of all the dbs ops.

Once HD was available in my area from Adelphia I canceld Voom without any penalties. However the promo Voom is now offering requires a one year commitment which still isnt bad as long as you verify local ota DT reception before signing the year commitment.

I e-mailed Adelphia-socal, asking why no KTTV, inhd and hdnet, despite news releases and just received this response:

Mr. Einstein,

We currently are built up for any more channels. We will be by February
or March next year. So we will get Fox and many more channels when we get
built to have them.

Thank you,
Adelphia

FYI next years budget does include HD lineup expansion however be advised not to hold Adelphia to these plans as they are subject to change.

Adelphia plans to add 10 more HD channels next year which may or may not include pay channels like Cinemax, satellite channels such as TNT or Discovery and hopefully locals KTLA (WB) or KCAL (Lakers).

Really I don't think that Adelphia should be charging by few HD channels, I had a Moxi HD DVR but with so few channels and poor programing in them, I will not pay by this service $10 more.

TRADE

I was complaining about the HDTV Channels and a Adelphia Customer representative told me that my Moxi include the HDTV channels also, and I must received all chanels that I have under my digital cable plan (in my case except HBO and ESPN).

Adelphia will send a technician to review my Moxi and fix that only receive CBS and Showtime HD channels.
I asked about have a second Moxi in my kids room and she said that it will cost $15 more, Adelphia charge more for a second box (digital, HDTV or DVR), well I think that paying $15 more could be better have a TIVO or REPLAY TV with a bigger Hard disk and record all the stuff that my Moxi can not store and I want put on DVD.

I know that I need pay for the DVR box and doesn't have 2 tuners or HDTV quality but making numbers a second Moxi will be more expensive that a suscription DVR.

TRADE

Has anybody else noticed that the last couple of days the HBO-HD channel looks awful. Any motion in a scene and the picture breaks up really bad. This is not a signal problem, but seems like a bandwidth problem. Is Adelphia transcoding HBO to a lower bandwidth?

octavian

Ya.. very awful.

I have DISH Network's East coast feed.. which looks MUCH sharper!

Shall we demand credits from Adelphia?

Ya, KCET too has been looking awful as well. The overall sharpness just isn't there in addition to the motion artifacts. I really hope they aren't stealing bandwidth from the HD channels!

Off the subject. I have been looking for some Kay-Halbert Tv's made in Culver City in the 50's. If you have any info please Pm me. G.B.

I have an old Hoffman if you're a collector.

Randu, I will PM you. Hoffman was another famous Tv. If any body else has any vintage Tv , or information that would be great. please Pm me.

Well, finally was activated here in Fullerton. Too bad there's no HD programming tonight on Fox. Hopefully, it won't be bit starved like HBO and PBS HD.

cyclones22

Yes, we finally got FOX on in Seal Beach also...
It's about time.

Fox (911) came on here also. You would know they would start it after the World Series is over.
Oh well at least we have football.
Jim

Just noticed FOX in Seal Beach today, too. Nothing to watch, though.

After looking at my cable bill today, I am really considering dumping Cable. I'm paying 130/mo for digital/HD cable with HBO and premium cable internet. Feels like Adelphia doesn't even use lube anymore.

Just noticed FoxHD in Thousand Oaks as well, Finally! I've missed half a football season, but at least I won't be missing the Super Bowl, and shows like 24 in HD...

Received my billing statement yesterday and to my surprise it stated that Discovery HD will be added as channel 930 as of 12/15.

bwb

Did the statement mention anything about whether it was going to be an extra - like ESPNHD - or if it will be included "with the box"?

I don't have it in front of me, but my take was that it would be included with HD service at no additional cost.

bwb

I wonder if we will get Discovery HD in Santa Monica. Anyone know?

I'm considering upgrading to the HD PVR over my current HD box. I believe I have the 6200, with the activated DVI port. Now, my question for those who have done this, is can you see any real picture quality degradation by going from DVI back to component? It's my understanding that the DVI port is currently not activated in the HD PVR. Any comments or insight would be greatly appreciated.

Thanks,

cyclones22

I ordered the hd-dvr, and so far, it's bad news. First, guy shows up and tracks mud on my floor. Next he says most dvr's don't work and he may need three hours to determine whether it will work. Next he says my signal strength on the main tv cable is too high and will need to be adjusted down [no explanation given]. Next, even though I run a separate cable line into the tv antenna input for picture in picture, he says I can't do that anymore, and dvr won't let me do that [no expanation given]. Next, the dvi connection is on the box but won't work. Next, it'll need component connections which he doesn't have. And for the grand finale, he opens the box and sees a note on it that another installer had written stating that the box doesn't work and needs to be repaired. He says practically all the boxes he installs are refurbished, but this one was supposed to be but wasn't. And of course, there are no more in the van. Oh yeah, when he called into Adelphia to say he was on the scene, they shut off my existing hd box, and it took another 30 minutes to get back on -- and this was after the installer said I must have reconnected it incorrectly. My great anticipation for hd dvr was met with complete disappointment and high degree of mistrust in Adelphia and the competency of its installers. Frankly, now I'm terrified that my perfectly configured system will be destroyed by their attempt to install dvr -- in particular this bs about reducing signal strength and preventing me from running a separate cable for the pip. Question: does anyone have dvr and still have the ability to use pip? My solution may be this: when they get a box that works (why not check that before getting in the van?), I'll have him install it on my regular tv in the bedroom, just to see if it works and doesn't mess everything up. Then, without this reducing the signal or removing the pip cable, I can try to move it to my main hd tv in the other room.

Originally posted by markt170
I ordered the hd-dvr, and so far, it's bad news. First, guy shows up and tracks mud on my floor. Next he says most dvr's don't work and he may need three hours to determine whether it will work. Next he says my signal strength on the main tv cable is too high and will need to be adjusted down [no explanation given]. Next, even though I run a separate cable line into the tv antenna input for picture in picture, he says I can't do that anymore, and dvr won't let me do that [no expanation given]. Next, the dvi connection is on the box but won't work. Next, it'll need component connections which he doesn't have. And for the grand finale, he opens the box and sees a note on it that another installer had written stating that the box doesn't work and needs to be repaired. He says practically all the boxes he installs are refurbished, but this one was supposed to be but wasn't. And of course, there are no more in the van. Oh yeah, when he called into Adelphia to say he was on the scene, they shut off my existing hd box, and it took another 30 minutes to get back on -- and this was after the installer said I must have reconnected it incorrectly. My great anticipation for hd dvr was met with complete disappointment and high degree of mistrust in Adelphia and the competency of its installers. Frankly, now I'm terrified that my perfectly configured system will be destroyed by their attempt to install dvr -- in particular this bs about reducing signal strength and preventing me from running a separate cable for the pip. Question: does anyone have dvr and still have the ability to use pip? My solution may be this: when they get a box that works (why not check that before getting in the van?), I'll have him install it on my regular tv in the bedroom, just to see if it works and doesn't mess everything up. Then, without this reducing the signal or removing the pip cable, I can try to move it to my main hd tv in the other room.

While I am very happy with my 2 dvr's, when I first ordered Adelphia (switching from dish network), I ordered 2 moxis, 1 regular receiver, and a cable modem....on the day of installation, my installer showed up with a cable modem and NOTHING ELSE!!! Not a moxi, not a second moxi, not even a regular cable box....Yes, thats no joke, I just looked at him and literally was speechless...I'm sure he could read my mind at that moment and looked thoroughly embarassed...he returned an hour later with 2 moxis but still forgot the regular cable box...(that took another week to get)...long story short, I'm happy now, my setup was fine, no major issues except for the initial lack of equipment...it basically reminded me though why I left cable to begin with...

I got a phone message when I got home last night from Adelphia stating the $10.00 off I was getting every month for my ultimate package was ending on Nov. 20. I was getting a $10.00 discount every month on my movie and digital cable package. They also said in the message I should be getting a letter explaining the changes and the new rates. Sounds like it will be time to start dumping some things. My cable bill is over $100.00 now so it's time to cut back some and look at some different options.
Anybody else hear about any rate changes?

How about Voom? Anybody in So Cal had good luck with reception here?

Jim

Originally posted by cyclones22
I'm considering upgrading to the HD PVR over my current HD box. I believe I have the 6200, with the activated DVI port. Now, my question for those who have done this, is can you see any real picture quality degradation by going from DVI back to component? It's my understanding that the DVI port is currently not activated in the HD PVR. Any comments or insight would be greatly appreciated.

Thanks,

cyclones22

I don't know what kind of display you have, but if PQ is high on your list, this will probably disappoint.... it did for me.

Originally posted by Randu
I don't know what kind of display you have, but if PQ is high on your list, this will probably disappoint.... it did for me.

Yikes, that's not good...the whole point for me at least, is to be able to record HD programming. I have an LG 52" display fwiw. Is the HD PQ bad or were you referring to the SD PQ? Did you go from a different HD set top box which had better PQ to this DVR and it got worse? Details please! :)

cyclones22

I only have OTA and Satellite tuners to compare to, but the HD picture of the moxi has been great for me....I don't know if the image quality is worse than another receiver in particular, but as a person who puts alot of importance in image quality, I have been far from disappointed,...SD is horrible though, again, I can only compare to OTA and Satellite

Originally posted by motoman
Sounds like it will be time to start dumping some things. My cable bill is over $100.00 now so it's time to cut back some and look at some different options.
Anybody else hear about any rate changes?

How about Voom? Anybody in So Cal had good luck with reception here?

Jim

About VOOM they are very expensive with the equipments investment, also DVR option is almost $1000 cost. Maybe you can explore Direct TV or Dish options.

I suggest that not get the packages form Adelphia, by example I pay for the Broadcast Basicl and Expanded Basic, channels from 2 to 99 and I got a promotion of Showtime and Starz 1 one year free, and with the Moxi DVR you will get the HDTV channels inclusive to exception the pay channels as ESPN. HBO and Showtime.
Also you can try drop the internet cable service, said that your phone company gives a better price, I got $15 discount for 15 months at beginning of March when I finisihed my DSL contract.

Ask to the customer service about the promotions. Beware there are 2 CS services one in Colorado and other in San Bernardino, I have differents results dealing wiht both.

TRADE

Originally posted by trade

I suggest that not get the packages form Adelphia, by example I pay for the Broadcast Basicl and Expanded Basic, channels from 2 to 99 and I got a promotion of Showtime and Starz 1 one year free, and with the Moxi DVR you will get the HDTV channels inclusive to exception the pay channels as ESPN. HBO and Showtime.
Also you can try drop the internet cable service, said that your phone company gives a better price, I got $15 discount for 15 months at beginning of March when I finisihed my DSL contract.
TRADE

I've already got my DSl service from Verizon. I received the letter yesterday and have to look at my options. I will be dropping some stuff and probably get rid of my second box. I have the Moxi DVR and a Motorola 6200 now but I tend to not use the 6200 as much anymore. I just want the BB and EB options along with HBO-HD and SHO-HD. I'll call next week when I'm off so I can take my time and not try and rush things.
Thanks for the advice.
Jim

More on my saga to get Moxi box. One week after the guy showed up with a box with a label that said it didn't work, FOUR guys came to install the Moxi. Some good, but mostly bad news: (1) they did not need to "lower my signal strength" like the guy said before; (2) on some units the DVI works, on others it doesn't (it didn't on this one); (3) according to the installers, my Universal "Commander" remote won't perform the Moxi functions (I don't believe them, but we never got there); (4) After it was successfully installed, I learned that the box cannot differentiate between HD channels which need to be in wide screen and non-HD channels which I only watch in 4:3 with bars on the side to avoid the awful picture that results from stretching. Once they set the Moxi to 1080i, all the channels filled the screen. My current HD receiver (Motorola 6200?) automatically knows when the picture needs to be full screen and when it needs to be 4:3. The Moxi doesn't know. They showed me that whenever I'm on a channel where I want 4:3, I can go into the menu and change the setting. That is ridiculous; I don't want to go through all those steps every time I change from a HD channel to a regular channel. And my wife would never figure that out. I saw some examples of the stretched picture and it was horrible. So that was a deal breaker. They of course agreed with my comment and said they'd pass it on to Motorola and that by next Spring they should have another version that's more sensible. I won't hold my breath. (5) So I told them to hook up the Moxi in the bedroom where I don't have HD (I'm already aware of how much more that's going cost to have the Moxi and the HD box). When they unplugged the Moxi, it shorted out. They said that frequently happens because it's so sensitive. UNPLUGGING causes destruction of the box???? And, as with the week before, there was no other Moxi available for me. So they rescheduled again. I'm not holding my breath that they'll ever get this right.

Mark, what Adelphehia office services you? Just curious. I am in NE LA (Eagle Rock), but was considering getting HD w/ Adelphia, but I haven't heard too many positive things about them.

Thanks,
dave

Thought I would chime in on the recent posts. I looked at Voom and D*TV along with Dish and settled on Dish. First, you do not have to purchase any equipment when you get Dish. The DTV box is included with the cost of the service and an additional SD box for second room is $5. I live over in Sherman Oaks and I am very impressed with Dish so far. Then again, I am going from Adelphia to Dish so anything seems like an improvement! :)
Dish has very good NBA coverage, btw, including an HDNBA channel that runs games periodically along with TNTHD and ESPNHD.

Getting rid of Adelphia cable was the best move I have made with my setup and the cost for HD Dish is about the same as I was paying just to get crummy SD service from Adelphia (dunno about HD DVR though so can't comment on that just yet). I still have broadband Adelphia for internet but man what an improvement Dish is over Adelphia for TV viewing.

Originally posted by Sonnyboy
Thought I would chime in on the recent posts. I looked at Voom and D*TV along with Dish and settled on Dish. First, you do not have to purchase any equipment when you get Dish. The DTV box is included with the cost of the service and an additional SD box for second room is $5. I live over in Sherman Oaks and I am very impressed with Dish so far. Then again, I am going from Adelphia to Dish so anything seems like an improvement! :)
Dish has very good NBA coverage, btw, including an HDNBA channel that runs games periodically along with TNTHD and ESPNHD.

Getting rid of Adelphia cable was the best move I have made with my setup and the cost for HD Dish is about the same as I was paying just to get crummy SD service from Adelphia (dunno about HD DVR though so can't comment on that just yet). I still have broadband Adelphia for internet but man what an improvement Dish is over Adelphia for TV viewing.

Do you have to get two dishes for their HD service? It seems like that was what I read when they first brought out HD service. Might be wrong but was just wondering. I've been seeing their adds in the papers and was just thinking about Dish the other day. I have the Moxi now and would sure hate losing my HD recording but would not miss dealing with Adelphia.

Jim

Dave, I live in Encino, so I am served by their Van Nuys office. Despite my issues (which are with the technology for the most part), they are easy to get on the phone and appointments have been easy to schedule, and they show up on time.

By the way, There is a whole lot more on what I was talking about regarding the Moxi dvr in the forum called HDTV Recorders "Moxi." Reading several of those posts, I learned the right lingo for my concern -- it is that the current Moxi's don't have "native mode pass through." That feature means that the box would recognize when it is receiving a picture that's 480i and put it in 4:3, and recognize when it's a HD picture in 1080i or 780p and put it in 16:9. The Moxi expert seems to think that this feature should be available in a few months. There's also some discussion there about whether or not the Moxi remote commands can be learned on various learning capable remotes.

Originally posted by markt170
...the box cannot differentiate between HD channels which need to be in wide screen and non-HD channels which I only watch in 4:3 with bars on the side to avoid the awful picture that results from stretching....
Sorry to hear about your experience so far. A version of the Moxi software that will automatically switch formats is on the way. Should be released well before spring. I've been using that version at home for a few months now. It's currently in final bug testing and validation. I'm hopeful that we can get it to you early next year. As for the other issues you raised. DVI is not enabled on any of our boxes yet. This is a question of content-protection keys. The software update that handles automatic resolution switching will also be able to take the keys to unlock DVI for you. As for the problem in unplugging the box, I'm looking into that. It's the first I've heard of such a problem. I've carried boxes on road trips for demo purposes, plugging and unplugging at will at trade shows, in private offices, etc. Haven't run into that before. I'll let you know what I can turn up.

Originally posted by motoman
Do you have to get two dishes for their HD service? It seems like that was what I read when they first brought out HD service. Might be wrong but was just wondering. I've been seeing their adds in the papers and was just thinking about Dish the other day. I have the Moxi now and would sure hate losing my HD recording but would not miss dealing with Adelphia.

Jim

No. You only need one Dish for the HD service. When I setup the install, they told me I qualified for an extra Dish to be installed free of charge if I wanted it. I asked what extra channels that would give me. They told me two extra channels and both were local-access type stations. I was thinking "wtf??". Anyway, I told them no thanks and just got the one Dish 500 with 120 channels, HBO, and the HD package. Very good so far.

I'm about to get Adelphia HD installed at my place in W. Hollywood. I wanted HD, but the area is hilly so I could not pick up anything OTA. Adelphia was my only choice. I want a PVR also, so it seems that I will most likely be getting the Moxi. From what I've read on this forum, the Moxi is a joke. I would love to get some feedback from local users on the following:

1) Do I have any alternatives to the Moxi?
2) Does anyone have a Moxi w/ DVI output enabled? It's ridiculous that I have use a non-digital connection to my plasma.
3) If I do not order PVR service through Adelphia, can I get a non-Moxi, DVI enabled STB that actually distinguishes SD from HD material and scales accordingly?

Thanks for any assistance!

Originally posted by apao
I'm about to get Adelphia HD installed at my place in W. Hollywood. I wanted HD, but the area is hilly so I could not pick up anything OTA. Adelphia was my only choice. I want a PVR also, so it seems that I will most likely be getting the Moxi. From what I've read on this forum, the Moxi is a joke. I would love to get some feedback from local users on the following:

1) Do I have any alternatives to the Moxi?
2) Does anyone have a Moxi w/ DVI output enabled? It's ridiculous that I have use a non-digital connection to my plasma.
3) If I do not order PVR service through Adelphia, can I get a non-Moxi, DVI enabled STB that actually distinguishes SD from HD material and scales accordingly?

Thanks for any assistance!

I'm not quite sure how you get the impression that the moxi is a joke...it may not completely match what you are looking for, but it is definitely no joke....

I just switched to adelphia from dish network...basically because I wanted my locals in HD, and wanted to be able to record those locals in high def to a DVR...the moxi allowed me to do this, with little to no problems,...

I currently have 2 moxis installed, one of which is connected to a HD set via component...I realize the DVI is not currently active, so if that is a huge issue to you, then by all means, you probably do not want this box..but if DVR capabilities are more important to you, then this box is great, and it will not cost you an arm and a leg to get it...

soon enough, the moxi team is supposed to release a software update as well that will pass through native resolutions, so that things aren't stretched when you don't want them to be....that fix is supposedly coming in december or january according to another moxi thread...

overall however, the moxi is far froma joke,...it has been a solid box for me,...I have experienced little to no problems using it...I'm not crazy about the 80GB hard drive, but with future expansion coming next year, hopefully that will become a thing of the past...most importantly, I can watch and record high def television, which is what is most important to me...image quality is great to me....(at least the high def and digital images that is, analog is another story alltogether)

Belsokar,


Thanks for the reply. I'm also going from Dish to Adelphia for the same reasons you cited. I really wanted the locals in HD, but I can't pick them up OTA. Perhaps I spoke too harshly when calling the Moxi a joke. You're right that the PVR function is really something to rejoice about.

I'm relieved to hear that you are satisfied w/ the picture quality. Can I ask what kind of TV you are running?

I do think that before Adelphia starts releasing these boxes to everyone, they should make sure that the bugs are taken care of. Not having DVI out on an HD STB is inexcusable. When you are aiming at a population of essentially "videophiles" who want HD programming, why cripple the signal by disabling the DVI?

My friend has Charter and their PVR records in HD and has DVI out.... that's what Adelphia needs.

Originally posted by apao
Belsokar,


Thanks for the reply. I'm also going from Dish to Adelphia for the same reasons you cited. I really wanted the locals in HD, but I can't pick them up OTA. Perhaps I spoke too harshly when calling the Moxi a joke. You're right that the PVR function is really something to rejoice about.

I'm relieved to hear that you are satisfied w/ the picture quality. Can I ask what kind of TV you are running?

I do think that before Adelphia starts releasing these boxes to everyone, they should make sure that the bugs are taken care of. Not having DVI out on an HD STB is inexcusable. When you are aiming at a population of essentially "videophiles" who want HD programming, why cripple the signal by disabling the DVI?

My friend has Charter and their PVR records in HD and has DVI out.... that's what Adelphia needs.

I am viewing on a rear projection, 55" marantz set....it definitely has a beautiful hd image, is native 1080i,...but does not support dvi (just vga/rgb and component)...I am using high end component cables which some would argue helps make the component image closer to dvi, but I cannot personally attest to this...all I know is I am extremely happy with the picture quality, but that is compared to watching an SD feed on a 55" television for the past couple years...

I am willing to believe that many have seen better image quality out of the motorola boxes vs. the moxis, but the real question is, is it night and day difference? or just late evening and night difference? the benefit to adelphia is that at least you are not signing any contracts...do what I did, I didn't cancel my dish network until I had adelphia for a week,...I used their dvr, watched as much high def programming as possible, and only then did I cancel my dish network once I was happy enough with everything,...plus I saved ALOT of money by switching to adelphia...they have a few "drop dish" deals that may be going on still...

I hate to promote cable, and they still annoy me with alot of their practices, but as of now, 90% of my television viewing is available in high def, and adelphia gave me the ability to view it as well as record it while saving alot of money vs. dish network...so that was the deal maker for me...hope it works out for you!

Originally posted by apao
From what I've read on this forum, the Moxi is a joke. I would love to get some feedback from local users on the following:

1) Do I have any alternatives to the Moxi?
YES, you can use ReplayTV or TIVO, buy the box around $100 and pay monthly service fee around $12 instead get the Moxi box leased by $12 monthly.

2) Does anyone have a Moxi w/ DVI output enabled? It's ridiculous that I have use a non-digital connection to my plasma.
Well, if you read the old posts, Moxiguy states that the DVI output will be enabled pretty soon, so meanwhile I can use the Component Video. If you don't have it a DVI connection before don't notice any difference.

3) If I do not order PVR service through Adelphia, can I get a non-Moxi, DVI enabled STB that actually distinguishes SD from HD material and scales accordingly?
YES, you can get the HD Cable Box, I guess that cost $9 at monthly, but with only few HD channels on Adelphia line up in SoCal not make so much sense.

TRADE

Originally posted by belsokar
...I'm not crazy about the 80GB hard drive, but with future expansion coming next year, hopefully that will become a thing of the past...
This issue really needs to be resolved. I can not record anything anymore without the box giving a space conflict. I'd also like to be able to go away for a couple of days and not worry that the unit is going to dump something I haven't had a chance to watch - over the course of two weeks 8->10 hours of HD recording space is close to laughable.

Originally posted by trade
1) Do I have any alternatives to the Moxi?
YES, you can use ReplayTV or TIVO, buy the box around $100 and pay monthly service fee around $12 instead get the Moxi box leased by $12 monthly.

TRADE

replaytv and tivo are hardly alternatives to the moxi, they do not record high definition, nor do they display it...I belive this person wants an alternative that records high definition...

there is a zenith dvr that will record ota high definition, I forget the name and specs, but i'm sure you can look it up...

the directv HD Tivo also records high def, but that box is $1000,...maybe a bit cheaper now...but directv will not give you all your locals in HD just yet...supposedly starting next summer or fall they will start delivering high def locals...

dish network has the 921 which is $549,...but that box is not future proof as of now as dish network claims to be moving towards mpeg4...again, dish network does not carry your locals in high def (they do carry cbshd actually out of los angeles)

so your options right now to record ALL your high def locals is pretty much limited to cable since you can't get any signal OTA...the moxi is not quite perfect, but if its HD you want, and the ability to time-shift HD, then the moxi is your best and ONLY choice right now...thats why I made the change...

Directv does carry Los Angeles and NYC locals of ABC, NBC, and CBS.. and soon Fox.

I am on the waiting list (Dec 27th) for a Moxi install. (West LA) If I understand what I've read, please correct me if I'm wrong I want to know if I need to cancel.

1) Moxi box has BOTH component out put AND DVI outout, but the DVI isn't currently enabled. A software update to fix.

2) Moxi dislpays all SD channels in "Wide" mode, again, to be fixed by a software update.

3) Moxi remote can't be taught to a learning remote (like my MX-500).

4) Installers are generally inept and arrive with defective equipment AFTER making customer wait a month.

5) My HDTV can capture all non subscription HD channels right now.

6) I'll be paying $13/mo to be a Beta tester?

7) Maybe I should wait?

Just got the Moxi installed here in West Hollywood. Install actually went well. They had all of the right equipment and it was all working within a reasonable time frame.

HD looks good but not great. My friend has the same television w/ Charter HD and shows definitely look better on his set. Perhaps this is because the DVI port on the Moxi is disabled.

The Moxi is actually a pretty cool machine. The interface is nice though a little cumbersome at times. The ability to record in HD is great.

However, I was shocked to find that non-HD material looks terrible! Much much worse than my previous Dish Network signal. The installers said that this was normal. The non-HD local channels are almost unwatchable. I'm going to take some time to evaluate the situation, but I'm tempted to cancel the service. Has anyone else had issues w/ the quality of non-HD material??

Thanks for any feedback.

Originally posted by apao
...The non-HD local channels are almost unwatchable...

I don't know if it's been mentioned before in this thread, but by splitting the cable, running one directly to the TV for channels 2-99 and the other to the Moxi for the rest, you should see a greatly improved quality of channels 2-99. Of course the tradeoff is that you will loose functionality of the Moxi for those channels.

Originally posted by apao
Just got the Moxi installed here in West Hollywood. Install actually went well. They had all of the right equipment and it was all working within a reasonable time frame.

HD looks good but not great. My friend has the same television w/ Charter HD and shows definitely look better on his set. Perhaps this is because the DVI port on the Moxi is disabled.

The Moxi is actually a pretty cool machine. The interface is nice though a little cumbersome at times. The ability to record in HD is great.

However, I was shocked to find that non-HD material looks terrible! Much much worse than my previous Dish Network signal. The installers said that this was normal. The non-HD local channels are almost unwatchable. I'm going to take some time to evaluate the situation, but I'm tempted to cancel the service. Has anyone else had issues w/ the quality of non-HD material??

Thanks for any feedback.

I'm currently running a raw cable (Adelphia West LA) into my Sony 60XS955 w/ATSC tuner and the SD channels look quite good actually. A notch below my previous RPTV but quite watchable. The HD signals 2,4,7,11,28 which the set captures is as good as my OTA antenna (the antenna that came with my ATI HD Wonder). I tried the Terk but returned it as the ATI antenna is better?? I face East and am on the 3rd Floor of my building. The window is directly adjacent to the set so the antenna has a clear shot. This helps a lot! All OTA signals are very good and strong.

Sorry-see post below

Reply to Joe In LA:


I had the same concerns and cancelled an install only to reschedule one month later.

DVI and auto resize should be resolved by Jan 05, per moxiguy. I can't comment on DVI, but screen size/output is now manually set and stays until you next reset. Not the problem I thought it would be.

I have a MX-500 and it can learn all the buttons, etc.

My install in Seal Beach went fine--however I had all the cables set from my Motorola HD box that was switched out. I would suggest you download the adelphia users guide from the Adelphiasocal.com pages and make sure the installer hooks up as you want–component cables and coax audio, not rca plugs, etc.

Yes the Moxi has some minor problems, but the pluses far outweigh the minuses. The Moxi is not, in my opinion, a Beta but a now-indispensable tool.

Again, I was a sceptic, but now a believer.

Now, if Adelphia only had more HD content, and Moxi a larger hard drive, I'd really be a happy camper

_____________
Gary in Seal Beach

Thanks for the reply Gary. I think I'm gonna chill and let it happen. There is that rebate that will absorb most of the wait for patches time frame. Hopefully I'll be converted to the Moxi Side ;)

Originally posted by bwb
Trade,

I pay for the box ($9.95 for 6200 or $12.95 for Moxi DVR) and get HD channels for ABC, CBS, NBC, KCET. On top of that I pay an extra $1.50 for ESPNHD.

bwb

I ask to Adelphia SoCal one HD Box, they tell me some 5100, your box have DVI port and works.
Someone in Noth Orange County could tell me what box is better to demand it to techies.

TRADE

Just a heads up to you Adelphia/LA folks... I talked to adelphia yesterday, and the person mentiond that they would be "adding a number of HD channels by january." They couldnt tell me what, but anything is better than the current list.

-Ryan

It's on the bill insert.

Cinemax HD and Discovery HD on Dec 15th.

Finally something DISH doesn't carry!

damn... i was hoping for some tnt-hd or nba tv-hd. Ohh well, better than nothing.

I wonder how much extra they are going to charge for discovery. Im surprise they arent adding the HD net/movie combo or InHD 1 &2 and trying to make some sort of $10 package with discovery and espnhd

All the aditions seems be free to whose are suscribed to this channels in the digital lineup. So if you are paying by HBO, Cinemax, Starz and Discovery will you get free on HD.

About other new cable stations, I don't know how will manage. Adelphia in SoCal is very lack of HD channels like Adelphia Midwest and East HD customers. have them

TRADE

I made a mistake. This answer belong to Adelphia Los Angeles thread please move to there.

Thanks Mod

TRADE

I had an install yesterday, but they couldn't get it working. The MOXI was working but they weren't able to get an IP (address?), which meant my user data wasn't getting to the box. After a couple of hours the tech said nothing more could be done and I would have to reschedule.

I do have the cheapest availabe HDTV (Advent) but I wasn't really in the market until the wife insisted, needed a new tv (cheap), not neccessarily a HDTV. We're happy with the TV, especially the component DVD inputs. Woohoo! But I digress...

I was really disappointed in Adelphia's lineup, $10 for ABC, CBS, PBS, HBO/CINEMAX, Fox? Not worth it. I'm also a little unclear if it was the Moxie, or Adelphia but since my TV is 4/3, but watching non HD material in a complete black frame was disappointing to say the least.

Also the normal (SD) channels looked like crap, even compared to the compression that my Series 1 TiVo puts on them.

Yes, I know it's an Advent...

Erik

hey erikhansen,

sorry to hear about your install problems. some others have complained about problems w/ adelphia/moxi but my install went very smoothly.

you may need to play w/ the video output modes on the moxi to get the right output for your tv.

i agree that we're not getting much HD for our money, but if you look around, other services are not substantially better (especially for me since i can't pick up locals OTA).

normal SD (locals especially) does look like absolute crap... in fact, it nearly unwatchable. some have suggested running the coax straight into the tv and it is marginally better. you can give it a try.

they really need to enable the DVI port too...

Whoa, didn't know about this thread :cool:

Just like to say that I don't understand that Adelphia wants to charge me $25 service charge to come deliver a CableCARD to my house. Can't I just pick it up from the local office, plug it in, and call them to program it?

Also, sorry if this has been asked, but are we getting HDNet anytime soon?

LA market...

The last Saturday I got the HD DTC5100 from my Adephia Orange County, SoCal provider. I am disapointed because did not have DVI port, and I red that the DTC6200 have it is better than DTC5100.

Someone in OC can confirm if Adelphia installed the DTC6200, or any way that I can contact to the Technical service to ask about that. Usually the Customer Service don't know about the boxes.

I have a Moxi DVR but with the DVI port not working yet, and my HDTV can give more than with the component cables.

TRADE

Originally posted by erikhansen
...I'm also a little unclear if it was the Moxie, or Adelphia but since my TV is 4/3, but watching non HD material in a complete black frame was disappointing to say the least.... It's neither the Moxi or Adelphia. It's a combination of centering a 4:3 picture inside the 16:9 broadcast frame, and then centering the result inside a 4:3 display frame.

What's happening is that the program you're seeing is, in fact, a 16:9 transmission coming from the station. The black bars left and right are actually part of the broadcast. If you were watching on a 16:9 display, you'd still see the black bars left and right--but, of course, you'd fill the screen top and bottom. (By contrast, try looking at ESPN HD: when they have 4:3 material--they use a dark gray graphic left and right, instead of black.)

So what you are seeing is a combination of the letterbox (black bars top and bottom)--which is how your 4:3 set centers 16:9 material inside its aspect ratio, and pillars (black bars left and right)--which is how the station centers 4:3 material inside its own aspect ratio. You'd get this from any set top box.

Some TVs have a setting to compensate--they can scale up the center portion of the picture to fill the screen. But that would introduce scaling artifacts--it's your own call whether the scaled up postage stamp on HD looks better to you than the SD version.

I see that Adelphia has added DiscoveryHD and TBS-HD, looks to be by subscription. Anyone know yet the cost?

Originally posted by bruce73
I see that Adelphia has added DiscoveryHD and TBS-HD, looks to be by subscription. Anyone know yet the cost?

Where did you see this information? Did it show up as a channel on your cable box?

Jason

Channel 930 showed up in the guide this morning, but it didn't have a label and there was no signal. I'm assuming this will be the slot for DiscoveryHD since they said it was coming today. Hopefully they will have signal by tonight.

I hadn't heard anything about TBS-HD. Where in LA do you live?

octavian

I finally got program info for CinemaxHD (premium, don't subscribe), DiscoveryHD, and some additional crappy local channel (20). However, it still won't let me access DiscoveryHD... hopefully it will be ironed out today.

Discovery HD & Cinemax HD

My bill indicated these channels would be added on Dec. 15. A few days ago, I noticed the channels were appearing in the guide with no program info. Today, there is program info, but when I select the channel, it says not available, click to order. So, I assume this is the same message that eyecannon got, and hopefully by tonight it will appear. I got no information about any TBS HD, and I never heard of that channel; I have heard of TNT HD, but there was no message from adelphia in my bill about that. So any news on those channels would be good to hear.

Just called Adelphia's 24 hr customer svc number to have Discovery HD enabled and according to "Carlos" it's "not in their system". Curious, considering there's a message on my TV to CALL ADELPHIA TO ORDER THIS CHANNEL!!!!! http://socalsportbikes.com/xmb/images/smilies/rant.gif Maybe I'll try back in an hour...

I called about adding DiscoveryHD and I was told that it was not extra, but part of the normal HD package. She told me that they are working on getting the channel up and that I should have it soon.

octavian

Moxi outage & Discovery HD

Last night, Moxi went out. I could only watch what I had already recorded; none of the live tv channels were coming in. Same this morning. When I called the rep said it was a problem with Moxi boxes in my area (Valley) and they hope to fix it soon. Anyone else have this? I hit reset, uplugged, hit menu & ok on the box -- nothing worked.

Discovery HD came in last night, just in time for that Chopper show. Wife was less than thrilled. THis morning, something called Sunrise Earth or something, with two minute shots of nature scenes -- might be the most boring thing ever on tv.

As of this morning, no new HD channels in Seal Beach.

Anyone else in OC have them?

Originally posted by markt170
Moxi outage & Discovery HD

Last night, Moxi went out. I could only watch what I had already recorded; none of the live tv channels were coming in. Same this morning. When I called the rep said it was a problem with Moxi boxes in my area (Valley) and they hope to fix it soon. Anyone else have this? I hit reset, uplugged, hit menu & ok on the box -- nothing worked.

Discovery HD came in last night, just in time for that Chopper show. Wife was less than thrilled. THis morning, something called Sunrise Earth or something, with two minute shots of nature scenes -- might be the most boring thing ever on tv.

Service to my Moxi was out from 3pm yesterday until this morning. I called CS and they said it was a systemwide problem, and they credited me for my service for the day (woo hoo $3!) DiscoveryHD is still not working though...

West LA btw

I wonder if this was just a L.A. problem. Mine was ok last night here in Ventura County. Just FYI.

No new HD channels as of last night either.

Jim

Moxie working normally in Echo Park (Eagle Rock headend). BTW my call was routed to a Adelphia CS in Fla who said Discovery HD should be available next spring according to a supervisor who had just spoken to the marketing department. When asked if I could speak with the Ontario call center my call was transferred out west who confirmed the SoCal launch of the 2 HD channels was scheduled for yesterday but could not offer any other info.

My Discovery HD started working yesterday too. Woo hoo.... (Sarcasm) What a bore-fest that channel is. I'll get as much use out of that one as i do PBS. It seems like all they are offering is "novelty" channels, like some fish swimming just to show of HD. But, nothing really worth watching. Hopefully they will step it up and offer some InHD, TNT-HD, or something.

-Ryan

Originally posted by SCLlama
My Discovery HD started working yesterday too. Woo hoo.... (Sarcasm) What a bore-fest that channel is. I'll get as much use out of that one as i do PBS. It seems like all they are offering is "novelty" channels, like some fish swimming just to show of HD. But, nothing really worth watching. Hopefully they will step it up and offer some InHD, TNT-HD, or something.

-Ryan

You're crazy, PBS and Discovery are the two best HD channels!

Originally posted by Eyecannon
You're crazy, PBS and Discovery are the two best HD channels!

Then i guess i'm crazy :D Honestly I've watched it (pbs) once for some live performance of an orchestra. The only other time is when guests want to see what HD looks like, because it always looks good. But content wise, there is almost nothing a 20 year old like me can sit through just to watch something pretty looking. That's just my opinion though, obviously.

-Ryan

Originally posted by SCLlama
Then i guess i'm crazy :D Honestly I've watched it (pbs) once for some live performance of an orchestra. The only other time is when guests want to see what HD looks like, because it always looks good. But content wise, there is almost nothing a 20 year old like me can sit through just to watch something pretty looking. That's just my opinion though, obviously.

-Ryan

Soundstage and Austin City Lights on PBS-HD have had some great rock concerts on.

Jim

originally posted by jasonvr
Where did you see this information? Did it show up as a channel on your cable box?

Discovery-HD is coming in now (Los Feliz, Eagle Rock office). Where I got TBS-HD I haven't a clue. I think I saw "TBA" -- as in "To Be Announced" -- and my brain thought TBS (I know, dumb, but it was after a long day at work...). :rolleyes:

Called Adelphia again and was told that Discovery HD was "still under testing" and that it would come on automatically very soon, no charge...

Moxi is back in action as promised. Down for about a day, it just came back. Hopefully such outages will be infrequent. Also, it saved what I had recorded and what I had scheduled to record. I did not have to hit reset button or do anything.

Discover HD is really . . . . . oh, sorry, I dozed off for a second -- too much Discovery HD. Yawn. Wifey likey though, so it makes the whole HD thing more usable for her, which is nice.

Can someone please post the exact channel #(ex.110-4) of Discovery HD in eagle rock/los feliz for those of us with quam-tuners?I assume it's being sent clear and not encrypted?I can't find it.

Anybody in Santa Monica getting D-HD or Cinemax-HD yet? I called them on the 15th and they said it's good to go but the channels have not shown up yet on my Moxi.

I've had Adelphia and Moxi down in Hermosa Beach for about 3 months now, but the DVI connection has never worked (sometimes picture will come up for a second, then disappear). Is this because of the current software version on the box, or should I request a new one from Adelphia?

I live in Santa Monica and I still havent seen either of these 2 channels added to my system, according to my bill they were suppose to be added on December 15th. Any word on when these two channels will be avaliable.

Originally posted by sundraghan
I've had Adelphia and Moxi down in Hermosa Beach for about 3 months now, but the DVI connection has never worked (sometimes picture will come up for a second, then disappear). Is this because of the current software version on the box, or should I request a new one from Adelphia?

DVI will not be turned on till next year sometime. That's what Moxiguy has said in the past. It won't do any good to exchange your box at this point.
We'll get it one of these days... :)
Jim

Originally posted by sundraghan
I've had Adelphia and Moxi down in Hermosa Beach for about 3 months now, but the DVI connection has never worked (sometimes picture will come up for a second, then disappear). Is this because of the current software version on the box, or should I request a new one from Adelphia?

The DVI port is not enable yet on the MOXI, we are waiting a new software release the first quarter of the 2005 with this feature. meanwhile you can use the component video plugs.

TRADE

Originally posted by Valuepac
I live in Santa Monica and I still havent seen either of these 2 channels added to my system, according to my bill they were suppose to be added on December 15th. Any word on when these two channels will be avaliable.

I think that is an Adelphia bummer, I have HDTV and Moxi boxes and the new channels did not appear in none of them.

TRADE

RE: the 2 new channels:

This may or may not help, but, while Discovery-HD was turned on (Cinemax-HD is an extra subscription, I guess), I didn't get channel programming for the two until I reset the Moxi.

BTW: the PQ on the Discovery channel is phenomenal. Easily the best of any HD station that I'm getting from Adelphia. I now know more about snakes than I thought I ever would...:rolleyes:

I just email adelphia those who are on a 750 mhz system such as Santa Monica does not have the proper bandwidth to handle discovery HD and cinemax HD, they will not be added on to our channels.

Originally posted by bruce73
RE: the 2 new channels:

This may or may not help, but, while Discovery-HD was turned on (Cinemax-HD is an extra subscription, I guess), I didn't get channel programming for the two until I reset the Moxi.

BTW: the PQ on the Discovery channel is phenomenal. Easily the best of any HD station that I'm getting from Adelphia. I now know more about snakes than I thought I ever would...:rolleyes:

My DiscoveryHD was turned on as well here in West LA :cool:

Nothing new added here in Ventura County. We had a power outage earlier thet rebooted the Moxi box and the Motorola 6200. I was hoping the new channels might show up after that but no luck.

Jim

Discovery HD and Ciinemax HD now on in Diamond Bar. Rides looks excellent in HD.

Anyone know what Cinemax HD runs per month?

Originally posted by alaindelon
Can someone please post the exact channel #(ex.110-4) of Discovery HD in eagle rock/los feliz for those of us with quam-tuners?I assume it's being sent clear and not encrypted?I can't find it.

My TV is scanning right now. I'll post the nyumbers it finds and hope it coordinates to your system. (West LA)

UPDATE: Scan complete NO new channels. :(

Since yesterday my Moxi doesn't has any channels info, I did reset but no change or update happens. I am in Fullerton~La Habra~Brea area.
Somebody have the same problems

TRADE

I'm in Fullerton 92835. Moxi is working just fine here. Still no Discovery HD.

bwb

I have full guide data for both new channels but no signal. So I went to the office that services Redondo Beach (South Bay area) and they told me that I would not receive it until January. Of course they also service Manhattan Beach and Hermosa Beach which are receiving it right now. I don't understand their logic. :confused:

octavian

Does anyone know if you can just order showtimeHD and cinemaxHD without getting all of the SD ones? I have all the HBO's, but the only one i ever use is HD.

Thanks
Ryan

Originally posted by SCLlama
Does anyone know if you can just order showtimeHD and cinemaxHD without getting all of the SD ones? I have all the HBO's, but the only one i ever use is HD.

Ryan, if you're talking about channels 101-189 (Digital Basic and Digital Plus), yes you can. I just dropped those from my line-up and am keeping the HD channels (CBS, NBC, ABC, FOX, PBS, Discovery) plus HBO-HD, SHO-HD, and ESPN-HD. I'm also still getting the music channels. Now I'm wondering if Cinemax HD is worth it or not. If it's comparable to HBO or SHO (~$13/mo), probably not.

A subscription to expanded basic or digital tiers is not required to subscribe to a pay channel; your pay tv subscription includes the entire channel package. When you subscribe to a pay channel from Adelphia, your subscription includes the derivatives as well: HBO HD (HD STB additional charge), HBO2, HBO Signature, HBO Family, HBO Comedy, HBO Zone and HBO Latino. While Cinemax is a separate subscription from HBO, The Movie Channel and Flix are included for now with Showtime at no additional cost. Existing pay channel subscribers wishing to add an additional pay package receive a discount. For example in my area adding a third is $8.95 a month.

I'm in Fullerton (92832) and I don't have the new channels either. Called Adelphia and after having my call routed around the country the operator finally came back and stated that she needed to boost my signal and I will see it in 10 minutes. It's been 3 days :o

Hi Firebird

I'm Fullerton (93835), and have HDTV box and Adelphia DVR, my Moxi is dead since the last Friday, it don't have TV Guide info, but the channels are the same line-up, not Discovery HD and Cinemax HD.
My other box not shows none too. I will have a tech visit on Wednesday morning I promise comment any information about the new channels in our beauty city.
The next time is better than Adelphia not announce nothing with a date, maybe put someday in December or January you would watch this channels.
The CS not have any information about this channels or when will be available in certain zip areas. Talk with them is a waste of time.

Trade. It is not the fault of Adelphia if your MOXI is gone dead. Apparently Adelphia is not able to do much as MOXI is riddled with the software problems which prompts MOXI to get hard resets, disappearing EPG and continuous rebooting. The inbuilt modem even though is claimed to be DOCSIS compliant but then that is only a claim. The box itself and the idea behind it wonderful but this product is not yet ready for the market.

Originally posted by Poison
Trade. It is not the fault of Adelphia if your MOXI is gone dead. Apparently Adelphia is not able to do much as MOXI is riddled with the software problems which prompts MOXI to get hard resets, loose EPG and continuous rebooting. The inbuilt modem even though is claimed to be DOCSIS compliant but then that is only a claim. The box itself and the idea behind it wonderful but this product is not yet ready for the market.

Poison:

I am not bitching to Adelphia about my Moxi problem, if not about the lack of credibility and support to customers.
They put in the last bill that will give 2 more HD channels and will change the line-up, after that date certain cities have the changes and other not, when you call to CS, they don't know nothing about the changes or can not give a explanation about you can not get the channels.

Refering my Moxi problem, I understand that the box can broke, cause it is on all the time, and is like a heat iron. In certain cases they can fix remotely (when you don't have access to certain channels) but if the modem, the hard disk fails, or software problem they can't do anything.

My upset with Adelphia is cause I had set up an appointment to replace my HDTV cable box this Wednesday, I asked to CS why they set other appointment to 29th to check my DVR instead send the tech to do two tasks (replace my box and fix my Moxi). I guessing that at 29th the technician will come with a new box, but if not I will have other appointment to replace it.

About if the product is ready or not to the market, I only can say what product is ready? When car manufactures, drugs companies and software developers test the products with us before realize that they have errors, malfuntions or are perjudicial to our health. I am very happy with Moxi not is perfect but is all that we have in the cable market to an affordable monthly price.

TRADE

1. Problems with loosing channel guide information is due to the bug in the MOXI. Moxi downloads its metadata from the Digeo Portal directly which is somewhere in WA or CA through internet thus it can not be compared to the reliablity of Grid type TV Guide EPG whose server is always based at the local MSO's office.

2. Resetting, rebooting is again an issue related to MOXI and never a level issue. Digeo knows it very well.


It is not only MOXI which has an attractive interface. Watch out for Pioneer 1st quarter of 2005 with SA HD-DVR boxes which do not even have a fan. (No heating problems or noise for that matter) SA box boasts of 160 GB harddrive with Dual Tuner and integrated Wireless. SA has already started converting the Motorola headends to SA by laying down a properitory Overlay system which will help a DAC to control even SA boxes. Coming year is going to be an exciting one.

At the same time, it seems like you are more annoyed with Adelphia then the box performance. Hopefully Adelphia will sort it out for you soon. From my experience, they can do nothing but change the box and prey that the new one does not loose channels or resets...

Trade,

Good luck with the techs! I know exactly what you mean cause I had the same problem a little over a month ago, right around the time the latest Moxi update was pushed out. My Moxi box hung during the update and as a result I lost all channel data which means I lose all guide info. I'm sure you know how frustrating it is trying to watch hundreds of channels not knowing what's on! You never realize how important on-screen guides are until they go down! Then ensued a 3 week odyssey of dealing with incompetent CS staff and techs. The issue was finally resolved when they apparently "replaced a signal laser at a hub" (this is Adelphia tech parlance here) "because it was not aligned properly." My best suggestion is to INSIST on getting a lead tech or supervisor to handle your issue.

As far as Poison blaming Moxi for the issues, I have to respectfully disagree. The Moxi is a great unit, but I lay all the blame with Adelphia. This device is network dependent and if the network infrastructure isn't fully built up to handle the additional bandwidth required as is the case with Fullerton, CA, Adelphia had no business offering it in our area. Not only is the network ill-suited, but the human element as well. Since this is a *new* technology, the installers will lay the blame with the network guys and the network guys will lay the blame with the installers. I saw this first hand during my ordeal. Neither side wants to take ownership of the problem and fix it.

As soon as Voom has a few more channels and a DVR, I'm out!

BTW Trade, we won't be getting the promised HD channels until next year. Here's the email I got from them:

All you should have got was FOX in HDTV. The other channels that we will be offering to you is Cinemax and Discover in HDTV but we won't be giving those till our cable has been upgrated. We hope to offer these to you just about June this year.

i wouldn't always listen to what adelphia says about channel offerings...when I had it installed a couple months ago, I asked the installer when foxHD would be available...he said it wouldn't in the near future....after I argued for a bit, he called the district manager, and they stated the same thing....I put in some more calls to adelphia because I was upset that they had told me it would be available, only to have my local installer tell me no,...and I got a message from someone pretty high up for my local area, and they said there would be no foxHD in the foreseeable future...not even early 2005....2 weeks later (which was about a month ago for me), I suddenly had foxHD...I'm not complaining that I have it, but I was kind of annoyed that they would make someone believe it was so far off when that isn't necessarily the case...

Firebird:

The problem is that Adelphia CS structure, and maybe is a problem with all the cable operators, when they deal with more technical issues they put a tech visit, instead scalate the problem to a technical support person.

Also the customer service people don't have knodledgement of different products and their issues. In the Moxi panflet appears a Moxi tech number but when I call only there is a greeting and then your call is transfered to the CS phone system.

Well, I hope that we can get the 2 HD channels soon, tomorrow I will ask to technician what know about that. The last time he told me about the several problems that people have with Moxi getting IPs.

TRADE

Firebird.

If you read my post before you will see what I have said about the technicalities of MOXI. Moxi loads EPG using its DOCSIS modem which is inbuilt. At the same time I said this too, MOXI IS NOT DOCSIS compliant and kicks itself of the network easily or does not communicate with the CMTS system in the headend as it should, whereas other motorola, Toshiba or Cisco cable modems are always working fine. If anyone here has a MOXI box and the Cable modem at home, my request to that person is to give his feedback about what I am saying. Anyone with the modem will say this only that they do not loose internet connection from their cable modem but they do loose MOXI menu... For people who are not much aware of the standards of DOCSIS, it obviously becomes pretty easy to blame someone other then Digeo without knowing exactly how the box is being built or what are the specs of it...not the user ones but the engineering ones. Digeo claimes to be DOCSIS compliant but I can paste here the hard facts, figures from the MOXI if someone is interested. It is not even 1.0 compliant, forget about 1.1 or 2.0 Also MOXI-Guy can clear it up further as to my notion if what I am saying is right or not?

As to HD channels, yes CS should not be lying to you guys at all......and I pretty much understand that frustration.

Originally posted by firebird400
Trade,

Good luck with the techs! I know exactly what you mean cause I had the same problem a little over a month ago, right around the time the latest Moxi update was pushed out. My Moxi box hung during the update and as a result I lost all channel data which means I lose all guide info. I'm sure you know how frustrating it is trying to watch hundreds of channels not knowing what's on! You never realize how important on-screen guides are until they go down! Then ensued a 3 week odyssey of dealing with incompetent CS staff and techs. The issue was finally resolved when they apparently "replaced a signal laser at a hub" (this is Adelphia tech parlance here) "because it was not aligned properly." My best suggestion is to INSIST on getting a lead tech or supervisor to handle your issue.

As far as Poison blaming Moxi for the issues, I have to respectfully disagree. The Moxi is a great unit, but I lay all the blame with Adelphia. This device is network dependent and if the network infrastructure isn't fully built up to handle the additional bandwidth required as is the case with Fullerton, CA, Adelphia had no business offering it in our area. Not only is the network ill-suited, but the human element as well. Since this is a *new* technology, the installers will lay the blame with the network guys and the network guys will lay the blame with the installers. I saw this first hand during my ordeal. Neither side wants to take ownership of the problem and fix it.

As soon as Voom has a few more channels and a DVR, I'm out!

BTW Trade, we won't be getting the promised HD channels until next year. Here's the email I got from them:

Poison:

That information wil be interesting know, if you can post a resume of your affirmation on the Moxi thread, you will have a more people interested.

I have Moxi, a DCT5100 with modem inside and my Motorola cable modem 2.0 Docsis, the 2 last are working perfectly. I always think that Digeo only developed the software and headend, Motorola supposed developed the hardware. How will be possible that they put a modem not reliable in the box?

TRADE

the Moxi boxes are set to call home for the epg data in the middle of the night which creates a traffic bottle neck causing some boxes not to receive their guide updates. It is possible channels drop off the box when the epg data runs out. Adelphia is looking to stagger times when the boxes call home so they don't try to do it all at once.

Originally posted by Valuepac
I just email adelphia those who are on a 750 mhz system such as Santa Monica does not have the proper bandwidth to handle discovery HD and cinemax HD, they will not be added on to our channels.

I just moved out here from New Jersey Comcast where I guess I was spoiled with their HD cable service... so far I've been very disappointed out here having to pay an extra $1.50 per month for ESPNHD and the general lack of channels on Adelphia.

What is this about Santa Monica and a 750mhz system? I'm not too big on the technical aspects of HD, but does this somehow translate to us folks in Santa Monica not able to have anymore HD channels or is it specific to Discovery HD? If so, I'm not sure why I'm paying the same amount as other Adelphia customers (or am I?).

I am not familiar with the Santa Monica system. But in general for the So Cal region this has been a fruitful year for HD subscribers. While some would debate the timing of rolling out Moxie DVRs the fact is Adelphia deserves credit for making such a bold move. While it is disappointing when a DVR doesn't perform as expected, just remember we are still at the early stages of deployment. Everything is going to work itself out. We have much to look forward to in the new year. Plans to launch an additional 12 HD channels, the Moxie Mate, VOD for Moxie & VOIP in 2005. It may seem like a long time coming but stop and realize how much Adelphia has accomplished in the last year. Anyone else remember wishing we could watch CBS, Fox & ESPN in HD? Or a dual channel HD DVR? Now we have them.

Exactly my point bgooch.

This is what I am trying to say. MOXI is a great product which will mature as their engineering keeps working on it. Even with bugs, MSO's have supported it since they see promise in it. Once matured it is going to give TIVO run for its money. At the same time the architecture of MOXI is such that it requires direct download of its EPG from the Digeo Portal. People who were pointing it that it may be loosing due to the bandwidth are wrong as 100 KB of download each day is not going to choke the bandwidth. MOXIGUY can put more light on it for you.

People who were complaining about VoD integration with MOXI will be able to see the results before end of the quarter 2005. Code 3.2 for MOXI is already out and we should soon be seeing how it patches all the bugs which are there. If it does, it is going to be great for MOXI.