type in your zipcode and look for yourself.. all the pricing is up

Will TimeWarner's pricing and features flip over to Adelphia when (if) the changeover/sale happens?


Time Warner transition site.

For those looking for more info on their transition to Time Warner cable, they've posted a site with answers:

http://www.twcusoon.com/

As it says on the page, it will be updated as more info becomes available.

Comcast, Time Warner win FCC approval for Adelphia

By Jeremy Pelofsky
Reuters
Thursday, July 13, 2006; 5:34 PM

WASHINGTON (Reuters) - Comcast Corp. <CMCSA.O> and Time Warner Inc. <TWX.N>, the two largest U.S. cable companies, on Thursday won conditional permission from the Federal Communications Commission to acquire bankrupt rival Adelphia Communications Corp. <ADELQ.PK>

After more than a year reviewing the approximately $17.6 billion deal, the commissioners voted 4 to 1 to clear it on condition that the companies are barred from entering exclusive contracts for cable regional sports networks in all U.S. markets.

The FCC also required binding arbitration to resolve disputes in negotiations for the regional sports programming. Those conditions will sunset in six years.

However, the conditions do not apply to Comcast's popular sports network in Philadelphia, according to the FCC, despite pressure from satellite providers like DirecTV Group Inc. <DTV.N> that sought the content for their customers.

"I believe that, on balance, the transactions as conditioned will further the public interest," said FCC Chairman Kevin Martin. "Comcast and Time Warner have committed to make long-needed upgrades of the systems."

Adelphia, which has more than 5 million subscribers and is the fifth-largest U.S. cable operator, went bankrupt in 2002. It agreed to sell most of its assets to Comcast and Time Warner in April 2005.

FCC Commissioner Michael Copps, a Democrat, was the sole commissioner to vote against the transaction.

Copps argued protections were needed for more programming and that the deal would lead to higher prices. "The potential for harm here is in the sheer economic power of distribution and content that can and likely will ensue," he said.

Copps did say he was pleased the FCC required Comcast to enter arbitration on whether it must carry the Nationals, the Washington, D.C., major league baseball team, in their hometown.

New FCC Commissioner Robert McDowell, a Republican, noted there would be a time limit for the program access arbitrations. "Should arbitration be necessary, it will be concluded swiftly and at minimal cost," he said.

The FCC did not order the companies to adhere to its principles on Internet access, known as Net neutrality, drawing fire from Copps and the other FCC Democrat, Jonathan Adelstein. The agency imposed the requirement on two deals in 2005.

Comcast said it was reviewing the FCC decision while Time Warner praised it. They had argued the upgrades to Adelphia cable systems, which have languished while it was mired in bankruptcy for four years, would benefit consumers.

The companies hope to close the deal by July 31.

Consumer advocates have countered that the sale would concentrate more power, content and services into the two biggest U.S. cable operators, leading to higher prices.

"In the end, the higher prices and reduced competition that will result from today's action is contrary to the public interest," said Andrew Jay Schwartzman, president and chief executive of the consumer group Media Access Project.

As part of the deal, Comcast and Time Warner plan to swap cable properties in several cities, enabling them to create bigger clusters of operations and potential cost savings.

Time Warner will get customers in Los Angeles, Dallas and other cities from Comcast in exchange for customers in Memphis and Minneapolis, among others.

"It's not just about bulking up and the economies of scale that come with that, but also about rationalizing and creating mega-clusters," said Todd Mitchell, an analyst at Kaufman Bros. "I think this will kick off a second round of consolidation. But it will be nip-tuck consolidation."

(Additional reporting by Yinka Adegoke in New York.)
http://www.washingtonpost.com/wp-dyn/content/article/2006/07/13/AR2006071301018_pf.html

Thanks, WeHoMyke. That does answer some of the questions I have.

I was informed that Verizon is finally beginning installation of FIOS in my Camarillo neighborhood on July 17. I'd like to know from anyone's personal experience how soon after the fiber was strung was internet or video service available?

Here is another article about the new Time Warner SoCal transition.

http://www.cedmagazine.com/article/CA6353445.html

This quote talks about HD programming.

After checking its inherited networks and fixing any problems, Time Warner plans to start launching new services by October, including faster Internet service, more high-definition channels and free on-demand programming, as well as additional Latino-oriented content, Keating said. Digital phone service is expected to be available by December.

In the transiton website (http://www.twcusoon.com/) they said they would changing the channel line up.

Maybe in October Joe221 will finally get his Logo-HD channel he has been asking for. :D

Maybe in October Joe221 will finally get his Logo-HD channel he has been asking for. :D

Be careful what you wish for, OR what you program on your TiVo! Ayyy! :eek:

I just had the cable guy over today to swap out a bad HDTV STB (DCT6200). I interrogated him on the TW handover. I'm in North Redondo Beach (zip 90278). He said that this Wednesday and Friday are employee meeting days to provide updates on the transition.

He also mentioned that all the current inventory is being yanked - possibly to be replaced with new, better stuff, but he could not confirm the reason for the inventory depletion - just that it is occurring. In fact, as I am writing this, I am actually still waiting for the replacement STB, because the only one he had was also bad, and we're now waiting for another truck to bring another one. He said that all the Moxi's are gone from the office. If someone signs up, or a current customer needs a swap, they now come from some central office, where a minimum number are kept on hand. Service trucks no longer carry a spare (if they ever did).

Until their meetings, he also could shed no additional light on programming changes, price changes, etc. Perhaps someone else could chime in at the end of this week, when employees should have more information.

I know it's not much new info. But it's something...

That TW web site doesn't say much. My questions are: What specific HD channels will I get? Can I get the Moxi mate?

hey, i'm trying to start a LA, CA - Time Warner Cable thread:
http://www.avsforum.com/avs-vb/showthread.php?p=8046525&goto=newpost

right now it's just my listings and rants being a TWC in the west san fernando valley, but i figure since most of the adelphia people will be switching over to TWC it may become a good place to talk about the cross over. After reading TWC's faq for adelphia customers, i hope it means we will get ESPN2HD and FSN HD, since you guys (adelphia customers) already have ESPN2 i believe

anyone have any idea what TWC plans on doing with channel 1105? they were showing FSN HD dodgers (and maybe angels?) games, and had a standard def schedule when there wasnt a game on....now i just see TWC promo ad's and occasionally colored bars test pattern

Hey guys. I a email from the City of WeHo about the TW transition. They did say there is a possiblity that a couple of channels might go dark.

There is one issue I want to bring to your attention. Currently,
Adelphia has several cable networks that are not carried by Time
Warner. They are the NFL Network, ESPN-U, and DMX (music
channels). As such, unless these networks are able to negotiate
agreements with Time Warner Cable before next Tuesday those channels
will be black and will not be available to West Hollywood cable
subscribers until an agreement between those channels and Time
Warner is reached.
I anticipate that there may be some public concern about the NFL
Network because it's the beginning of football season with the
opening of training camps next week. Since Time Warner Cable is
also taking over some Comcast Cable systems in the Los Angeles area
this potentially could effect thousands of cable subscribers.
The loss of the DMX music channels may also be a concern to many.

Other than the loss of these networks, the transfer from Adelphia to
Time Warner Cable should be a positive change for West Hollywood
cable subscribers.

That TW web site doesn't say much. My questions are: What specific HD channels will I get? Can I get the Moxi mate?

Also in my email from Councilman Prang he said:

Effective 12 midnight on Tuesday, August 1, 2006, Adelphia Cable
will become Time Warner Cable. After which time subscribers will
begin to see the Time Warner logo. Since the transfer of ownership
will not be official until August 1st, Time Warner will not be able
to notified their customers until after the close is finalize. As
such, all "new" Time Warner Cable subscribers (former Adelphia
customers) will received a letter about the change by the end of
next week.

On Tuesday, Adelphia employees will wear uniforms with the Time
Warner Cable logo. It is anticipated that all Adelphia signage will
be changed to Time Warner Cable within 90 days

So hopefully all our questions will be answered. I keep reading that TW can't really say to much until after 8/1.

I just hope TW makes a deal with Moxi so we can keep our Moxi's.

From the Ventura County Star

************************************************************ *****
URL: http://www.venturacountystar.com/vcs/business/article/0,1375,VCS_128_4867291,00.html
Time Warner plans smooth shift
Adelphia cable buyer says the changes will be gradual

By Jim McLain,
July 24, 2006

Nearly 200,000 Ventura County cable TV subscribers are scheduled to start receiving service from a new company next week, but it could be a month or two before most people notice the change.

The $17.6 billion buyout of bankrupt Adelphia Communications Corp. by industry giants Time Warner Cable and Comcast Corp. is scheduled to close Monday, with Time Warner acquiring Adelphia's systems and more than 1.5 million customers in Southern California.

Adelphia provides cable service everywhere in Ventura County except West Ventura, where the provider is Kirkland, Wash.-based Wave Broadband.

The deal, approved by the Federal Communications Commission on July 13, will make Time Warner the Los Angeles area's largest cable provider with 1.9 million customers in Ventura, Los Angeles, Orange, San Bernardino and Riverside counties, said company spokesman Deane Leavenworth.

Time Warner is currently ranked No. 4 with about 350,000 subscribers in Los Angeles and Orange counties. Nationally, the company will remain No. 2 with about 14 million subscribers, well behind Comcast with 22 million, Leavenworth added.

Time Warner, based in Connecticut, will continue to run its Southern California operations from Chatsworth, but it will keep all of Adelphia's local offices open and staffed with existing workers, Leavenworth said. Contact and service phone numbers will not be changed.

Time Warner will have a customer care vice president whose job will be to make service consistent and the company accountable to subscribers, Leavenworth said.

While employees will have new uniforms and ID badges and answer phones with the new name beginning Aug. 1, other changes will be made more slowly. Leavenworth said the company wants to make the switch as seamless as possible for subscribers, sending notices on how billing will be handled in the first two months, but delaying channel lineup and other system changes until the late fall.

"We want to keep the wheels on the bus," said Leavenworth. "We want to make sure that people still get their service when they call, that when they call we answer the phones and that they get their bill on time. Then we'll change the system."

Time Warner's first two goals will be to integrate its system with Adelphia's so that most customers notice nothing except an improved picture, Leavenworth said, and to upgrade Adelphia's equipment so a host of new services can be offered, such as expanded digital cable with numerous HDTV channels and digital telephone calling.

The phone service, launched in 2004, has more than 2 million customers, he said. Priced at $44.95 a month as a stand-alone service or $39.95 monthly if bundled with other Time Warner services, the phone plan offers unlimited local and long-distance calling throughout North America.

Time Warner is not planning to increase its rates, Leavenworth said, but customers could pay more as channels are added.

He said the basic analog cable lineup will see few changes, but the digital cable service will see significant additions before the end of the year. The company plans to group sports, movie, children's, news and other channels by category to make channel surfing more convenient.

"While change can be disruptive, the fact that we are organizing it into a convenient, user-friendly format will quickly turn into a great advantage for subscribers," said Leavenworth. "It makes the viewing experience easier, and when we add channels, you kind of know where they're going to go."

Adelphia's high-speed Internet subscribers will see no changes immediately, but will probably have to add an extension to their e-mail addresses in a few months, he added. Company officials have not decided what the extension will be, but believe adding it will be less disruptive to subscribers than complete address changes.

Adelphia, with more than 5 million subscribers nationally, filed for bankruptcy in 2002 and agreed to sell its systems to Time Warner and Comcast in April 2005. Antitrust regulators approved the deal earlier this year.

The bankruptcy resulted in prison sentences for Adelphia founder John Rigas and some members of his family who were found guilty of defrauding the company out of hundreds of millions of dollars.

Paul Jacobson, an Adelphia spokesman, said the Greenwood, Colo.-based company will become a holding company on Aug 1. He said the bankruptcy judge ordered Adelphia to hold the $17.6 billion its buyers are paying for its assets until a creditors dispute is settled and approved by the bankruptcy court.

Adelphia began buying Ventura County cable systems in the late 1990s, acquiring all but the former Avenue Cable in Ventura by 2000.

The city of Thousand Oaks sued when Adelphia acquired Verizon Americast, its former provider, saying the acquisition violated its franchise agreement because Verizon did not seek the city's permission to sell. The suit was settled in February, City Attorney Amy Albano said, because the Time Warner buyout complies with its franchise.

On the Net:

http://www.timewarnercable.com/socal.

Copyright 2006, Ventura County Star. All Rights Reserved.

This issue has now been resolved! (August 4th, 2006) read further below.

Posted: July 25th at 1:27PM
Consumers affected: Time Warner Cable Customers
http://www.consumerfury.com/twcraleigh072506.aspx

An inquiry was sent today to Time Warner Cable of Raleigh, NC. It was concerning the costs of CableCards leased from Time Warner Cable for use in the soon to be released Series 3 HD Tivo. According to this service representative Time Warner Cable of Raleigh, and presumably other cities, will not be supporting the Series 3 Tivo. The representative claims that Time Warner Cable of Raleigh will NOT install cable cards in Tivo devices nor will they allow Tivo's to access their network. If this is true, it is completely outrageous and unacceptable. Please note that customer service representatives are not known for their skill, knowledge, or awareness of what is and is not true, so this particular representative's response may not be accurate. However, it does sound as if this person knows that Time Warner Cable of Raleigh will not install cable cards in Tivo devices.

Here is a copy of the last message in the inquiry with response:

Dear G***** C*****,

TRACKING NUMBER: 88187
Inquiry: Just to confirm, you are saying that when the Series 3 Tivo's are released, you will not be providing cablecards for Tivo Series 3 owners?

Submitted: by gc****@**********.com
____________________________________________________________ ______________________________________________
Response:Time Warner Cable of Raleigh does not provide support for or allow TIVO devices on our cable network. Time Warner Cable provides DVR service and equipment for customers that would like to record programs and watch them later. Cable Cards will only be installed on Cable ready, Cable Card slot available television sets. This policy is subject to change at the discretion of Time Warner Cable of Raleigh.
____________________________________________________________ _____

This issue has now been resolved! (August 4th, 2006)
The incompetence has been exposed. We demanded better, and we got it.
This story took about 48 hours to spark national outrage at Time Warner Cable over the astounding ignorance of their customer support employees. This resulted in untold numbers of angry emails and phone calls to Time Warner Cable across the country. The end result was a policy change, customer support education, and an apology from Time Warner Cable. Hear the apology (http://www.consumerfury.com/audio/TWC-Raleigh/TWC080406.mp3)

http://www.consumerfury.com/Resolution-twcraleigh072506.aspx

Time Warner won't provide CableCARDs for Series 3 TiVos?

Posted Jul 26th 2006 9:25PM by Evan Blass

Remember how TiVo recently sent that letter to the FCC and cable operators telling them to be prepared for the Series 3 rollout, partly because of reports that some providers were refusing to hook up beta testers with the necessary CableCARDS? Well now it looks like the company's concerns may be completely legitimate, as a complaint on the website ConsumerFury contends that Time Warner Cable's Raleigh division responded to a recent customer inquiry on the matter by stating that "Time Warner Cable of Raleigh does not provide support for or allow TiVo devices on our cable network...CableCARDS will only be installed on cable-ready, CableCARD-slot-available television sets." Pretty harsh, especially considering the fact that Time Warner's policy may not even be legal: federal regulations concerning CableCARDS seem to indicate that providers must support them for any unidirectional TV, set-top-box, or recording device connected to a digital cable system. We certainly understand that cable companies see TiVo as a direct competitor to their own DVR offerings, but we're not sure that alienating customers with such a hard-line stance is the best move; after all, isn't a customer who brings his/her own DVR to the table better than no customer at all?
http://www.engadget.com/2006/07/26/time-warner-wont-provide-cablecards-for-series-3-tivos/

Time Warner Cable Mulls 3 for L.A.
July 26, 2006 -Mariana Lemann/Marketing y Medios

* NEW YORK Time Warner Cable has narrowed its search for a Hispanic advertising agency in the Los Angeles market, and a decision is expected next week, according to sources.
* The provider of digital cable television, high-speed Internet and digital phone service is considering California shops al Punto Advertising of Tustin and Castells & Asociados and Wing Latino, both in Los Angeles.
* The winning agency's tasks will include changing Hispanic consumers perceptions of the brand.
http://www.vnuemedia.com/aw/login/login_subscribe.jsp?id=BHO4hB%2FopIdd4I5lRnvxyFQTbPeb592Yc0L SzBoEsBxEc8IfPqY4qCigPA2v2vot61fPUD7NGXSa7bYIKDGU74Dawa3Tc8F bSllRbJCPzagCGdHaH6hQ5w%3D%3D

NFL, cable operators square off
Posted 7/27/2006 10:17 PM ET
Leave it to the NFL to take on the most stubborn, monopolistic sector of the media world: cable TV operators.

The NFL's plan to try to force cable providers such as Time Warner and Cablevision to carry its NFL Network channel — by going over their heads to their customers with a $100 million ad campaign — sets up a clash of superpowers.

The TV, print and radio ads will name cable operators who've refused to carry the NFL Network. They'll urge football fans in those markets to either force their cable company to air the 24/7 football channel or get themselves a satellite dish.

Cable companies control the pipes and are used to getting their way. When there are disputes with programmers, they flip the off button until the beef is settled. The NFL also enters this fight without the leverage of media giants Viacom and News Corp., which can offer package deals.

But the league, which has expanded NFL Network into 41 million homes in only 32 months, is used to getting its own way, too, and usually does. This season NFL Network will air a package of eight Thursday/Saturday night games. It hopes football fans in markets such as New York, Tampa, Green Bay, Houston and St. Louis will go ballistic when they realize their cable company isn't playing ball.

"People will go nuts on Thanksgiving when there's a game on and they can't watch it," says Seth Palansky of the NFL Network. Forcing its way into another 25 million homes this season will bring NFL Network two-thirds of the way toward its goal of matching ESPN's distribution of 91 million homes.

Can the NFL pull it off? Don't bet against the country's most powerful and popular league, says cable TV expert Jimmy Schaeffler, a senior analyst with the Carmel Group consultancy. "They don't have leverage with individual operators, but they have leverage where it counts the most. With consumers. Who else gets in so many homes in less than three years? They're a one-of-kind entity."

Sure, NFL Network will tick off people it may have to do business with in the future. But as the old saying goes, if they can't earn respect out of love, they'll earn it out of fear. Nothing scares cable companies more than customers heading for the door. This should be one of the best matchups of the new season.

Find this article at:
http://www.usatoday.com/sports/columnist/mccarthy/2006-07-27-weekend_x.htm?csp=34

Time Warner giving boot to NFL Network

By ALAN PERGAMENT, News TV Critic
7/28/2006

The NFL Network very likely will be thrown for a loss Tuesday locally and nationally when it is expected to be dropped from the cable lineup after Adelphia's long-awaited takeover by Time Warner is completed.

With the Buffalo Bills opening training camp and the league's network planning to carry 52 preseason games, the likely move to drop the channel couldn't come at a worse time for the local Adelphia subscribers who will be switched to Time Warner on Tuesday.

Buffalo, Dallas and Cleveland are the three NFL markets that had been getting The NFL Network and will lose it in the Adelphia-Time Warner deal, according to an NFL Network spokesman.

"We pleaded to be left on while we continue to negotiate," e-mailed the spokesman, "especially since the first of 52 preseason games and 12 inside training camp shows begin, but Time Warner refused."

Gordon Harp, the Buffalo division president of Time Warner, confirmed Thursday night that the cable company is notifying subscribers through newspaper advertisements and other means of the strong possibility that the football network that currently is available on basic cable in Western New York will be dropped on Tuesday.

"We're providing notification in case it happens," Harp said. "We're still negotiating. Hopefully, we'll work out an agreement."

However, the advertisement plans and the fact that Time Warner hasn't been able to make a national deal with The NFL Network for three years makes a quick, positive resolution very unlikely.

A spokesman for The NFL Network said it plans to launch its own marketing campaign to let Buffalo viewers understand their options. It has set up a number, (866) 635-6389 (NFL-Network), for people to complain to Time Warner about the planned move. The NFL Network also is making cable subscribers aware that it has reached deals with satellite providers Dish Network and DirecTV on their "most affordable, basic packages."

Adelphia had put The NFL Network, which launched in November 2003, on basic cable locally when it folded the Empire Sports Network. Long term, the move also was designed to compete with satellite providers.

Time Warner's quick move to drop The NFL Network is a surprise since cable systems are believed to need 30 days notice before dropping a channel.

"They contend [they don't]," explained the NFL Network spokesman.

e-mail: apergament@buffnews.com
http://www.buffalonews.com/editorial/20060728/1027649.asp

Time Warner, NFL Network Butt Heads
By Mike Reynolds 7/28/2006 5:15:00 PM

Time Warner Cable and the NFL Network are strapping on their respective helmets in anticipation of a nasty carriage dispute.

The operator may punt the network away from systems owned by Adelphia Communications that it is acquiring, including those in such National Football League markets as Buffalo, N.Y.; Cleveland; and Dallas.

In response, the network -- which added an eight-game, late-season primetime package -- is preparing a multimillion-dollar ad campaign to run throughout the pro football season if necessary against Time Warner, Cablevision Systems, Bright House Networks and other cable operators that are not carrying the 41 million-subscriber channel.

Time Warner is considering dropping NFL Network from systems in Buffalo, Cleveland, Los Angeles, the Carolinas and Maine that are currently carrying the service as early as Aug. 1, following the expected July 31 closing of Time Warner Inc.’s and Comcast’s purchase of Adelphia, according to sources at both parties.

Time Warner, which doesn't have a corporate deal with the network, placed ads in newspapers within those Adelphia markets Wednesday, alerting subscribers that NFL Network could be one of several networks either added or dropped with the ownership change.

Time Warner officials said no decisions have been made regarding NFL Network and the MSO remains in “active discussions” with the network to secure a carriage deal.

Meanwhile, NFL Network will run TV, radio and print ads -- as early as this coming week -- identifying operators that are currently not carrying the service. The network was expected to run ads this past Sunday in newspapers reaching NFL markets, including Green Bay, Wis. (Time Warner), and Tampa, Fla. (Bright House).

NFL Network spokesman Seth Palansky said the service is prepared to execute a multimedia marketing blitz for several months, if necessary, adding, “We’re prepared to go as long as it takes, but we hope it’s only a one-week period.”

The ads will not target MSOs that carry the network but have yet to sign up for its new rate card, which includes the $300 million eight-game package, plus replays of select Sunday contests.

Thus far, satellite services EchoStar Communications and DirecTV -- as well as a number of small and midsized operators -- have come off the bench to sign the new deals. Distributors said the network’s new licensing fees range between 50-75 cents per month, per subscriber -- a substantial increase over its previous rate card calling for between 20-25 cents.

http://www.multichannel.com/article/CA6357446.html?display=Breaking+News

Adelphia bids adieu as sale of cable firm finalized

By Joyzelle Davis, Rocky Mountain News
July 28, 2006

Adelphia's overall revenue jumped 7.6 percent to $1.15 billion for the most recent quarter.

On Monday, the "Finish Big" signs adorning Adelphia's Denver Tech Center offices come down, the boxes move out and the co-workers say their final farewells.

The three-year sprint is over and Adelphia becomes part of the history books.

When Adelphia moved its headquarters to Greenwood Village in the summer of 2003, the scandal- plagued cable provider was hemorrhaging cash and subscribers.

In some markets, Adelphia was three years behind in upgrading its system to add critical new services such as high-speed Internet. Employee morale was scraping bottom, hammered by the Rigas family accounting fraud and rumors that the bankrupt company might just throw in the towel and liquidate.

"We came into a situation that was nothing less than a train wreck," said Ron Cooper, Adelphia's president and chief operating officer.

Now that train is at least on the right track, analysts say, as it heads off to buyers Comcast and Time Warner in a $17 billion purchase set to close next week.

Adelphia's new management team slowed Adelphia's basic subscriber losses to 124,000 last year from 244,000 in 2004. Digital subscribers increased 4.1 percent in the most recent quarter ended March 31, while Internet customers surged 23 percent. Average revenue per subscriber increased more than $7, while overall revenue jumped 7.6 percent to $1.15 million.

Bruce Leichtman, president of -Leichtman Research Group, likened the old Adelphia to another kind of wreck.

"The new management came onto a shipwreck and righted the ship," he said.

Comcast and Time Warner, the nation's two largest cable operators, are splitting up Adelphia's 4.9 million subscribers in 31 states. The majority of Adelphia's 13,500 workers will move to the buyers, but about 500 - including the bulk of people who staff the management ranks at Adelphia's local headquarters - are out of work.

That was a risk Adelphia's workers, many of whom bounced from one cable operator to another during the consolidation of Denver's cable industry in the 1990s, knew about when they started work at the bankrupt company. But that still doesn't make the end easy.

"We are a very close-knit group," said Connie Campbell, Adelphia's senior vice president of finance.

Many of the Denver employees were handpicked by Colorado cable veterans Cooper and CEO and Chairman Bill Schleyer, who were top execs at Arapahoe County-based AT&T Broadband until it merged with Comcast in late 2002.

Adelphia had been nearly dead in the water for almost a year following its bankruptcy filing when Schleyer and Cooper took over in March 2003. They immediately announced they would move Adelphia's headquarters from rural Coudersport, Pa., to Denver in order to take advantage of the area's huge pool of cable-savvy people left unemployed after the buyout of AT&T Broadband.

The top order on Adelphia's new management's task list: getting the nation's fifth-largest cable operator, which still operated like a neighborhood mom and pop store, into the 21st century.

Several of Adelphia's 80 call centers were one-room operations staffed by a couple of people, who typically let frustrated customer calls roll through to an answering machine during lunch breaks.

"I thought, hmmm, I haven't seen an operation like this in quite a long time," said Ellen Filipiak, senior vice president of customer care, recalling when she visited Adelphia's call centers for the first time. "Nothing was 24-7."

Adelphia's new management consolidated those disparate call centers to 12 and created a specialized group to placate customers who are threatening to quit, which is standard at most cable operators.

Adelphia's customers are happier these days, according to its internal surveys. But perhaps the most important measurement is that the company takes "far fewer phone calls than we did before," Filipiak said.

At the time new management took over, less than two-thirds of Adelphia's footprint received high- speed Internet, one of the most profitable services for cable operators. That also meant Adelphia couldn't offer bundled deals on Internet and video service, which help deter customers from switching to satellite rivals.

"Not to have it was just a disaster," Cooper said.

The old Adelphia, which filed for bankruptcy after the company discovered $2.3 billion in off-balance-sheet debt, had also failed to invest in advanced services that were common at most cable operators: video on demand, high-definition programming and digital video recorders.

Within 18 months, Adelphia's management fixed most of that. High-speed Internet has become Adelphia's biggest growth area, adding 1 million subscribers in the past three years for a total 1.8 million.

The one upgrade the company decided against was jumping into Internet-based phone service, although its network is upgraded and ready for the technology, Cooper said. The window before the Time Warner and Comcast purchase seemed too narrow to introduce such a complex service.

"You have only one opportunity to make an impression when you're rolling out new product," he said.

Adding phone service will likely be one of Comcast and Time Warner's first changes when they take over Adelphia's systems. Comcast, which is acquiring Adelphia's Colorado systems in Telluride, Gunnison, Trinidad and Colorado Springs, on Thursday said it plans to spend as much as $350 million to integrate their systems nationwide.

Those were just the changes that customers saw. Behind the scenes, the new management had to untangle a complex corporate structure with 240 legal entities and go through the painstaking process of auditing Adelphia's books, which included verifying 7 million accounting entries and billions of dollars in transactions.

The four-year New York bankruptcy court proceeding has been similarly convoluted. It initially appeared that Adelphia would emerge from the bankruptcy as an independent company, but a sale turned out to offer the better deal for creditors.

"In a way, I was disappointed that they didn't get to run the company" as a stand-alone, said Jimmy Schaeffler, chairman of cable consulting firm The Carmel Group. "They did a great job."

Disputes between major creditor groups forced Adelphia to take the unusual step of separating the Comcast and Time Warner sale from the approval of its bankruptcy plan.

But in recent days, a light has emerged at the end of the tunnel. Adelphia on Monday said it reached an agreement with some of its biggest bondholders and creditors that will allow the company to emerge from bankruptcy proceedings before the end of the year.

About 275 Adelphia workers will stay on after the sale to handle tax, administrative and financial matters related to the bankruptcy. Those employees have a reason to: the bankruptcy court earlier this week approved a $6.7 million incentive program to keep key managers. That's on top of $41 million that Adelphia's board agreed to pay Cooper and Schleyer over three years when they took the jobs.

Cooper, 49, won't be staying. He's packing up his office to leave on Monday along with most of the Greenwood Village employees. He's lived in Denver for nearly a decade and wants to stay but isn't sure what he'll do next.

"To be honest, I haven't really had time to think about it," Cooper said.

http://www.rockymountainnews.com/drmn/tech/article/0,2777,DRMN_23910_4876001,00.html

http://www.tivoblog.com/archives/2006/07/25/time-warner-wont-support-the-series-3-tivo/

This is a link to a thread about Time Warner choosing to not issue CableCards for use in the soon-to-be-released TivoSeries 3 DVRs which will support two simultaneous HDTV recordings with cable cards instead of another set top box.

I am a Tivo user, with two already, and a third back in the box because it isn't HDTV capable. I recently replaced my deceased big screen TV with a new HD. It was awkward to switch inputs between the HD cable box and Tivo, so I replaced the Tivo with the Adelphia Moxi, with the intention to return it once the Series 3 became available. If Adelphia or TW offered a DVR with the features and capabilities of a Tvo I might consider it, but the Moxi isn't even close. There really is nothing like a Tivo!

If TW gets away with disallowing the new Tivo, I will dissallow Time Warner. I'll probably switch to FIOS once it is available because of its superior HDTV channel offerings and higher bandwidth internet service, if they don't pull the same crap as TW.

Of course, FIOS may skirt the whole issue by using a CableCard incompatible technology, in which case they are unusable with the Series 3, though the FCC may take an interest in the whole anti- and non-CableCard issue, since it all seems contrary to their edict.

Time Warner, Comcast complete Adelphia buyout
Aug. 01, 2006
By Georg Szalai

NEW YORK -- After more than a year, Time Warner Inc. and Comcast Corp. have completed the acquisition of bankrupt cable giant Adelphia Communications, the two sector giants said after the market close Monday.

Industry watchers have said the deal, which makes Time Warner Cable the largest operator in Los Angeles, gives the two largest U.S. cable operators more clustered operations, as well as further opportunity to save costs at over-lapping operations and clout in negotiating programming deals with the likes of the Walt Disney Co.'s ESPN sports cable network arm and Viacom Inc.'s MTV Networks.

As a result, chatter about potential future cable and satellite TV operator mergers has been increasing again in recent weeks in the run-up to the Adelphia deal completion.

What remained unclear Monday was when TWC shares would start trading on a stock exchange, with the timing being subject to various outside sources. TW officials declined comment.

Observers have said the stock could start trading late this year or in 2007.

The completion of the Adelphia deal, estimated by analysts to be worth about $17.6 billion when it was announced, came Monday as expected after all sides involved had repeatedly said they expect it to happen by the end of the month.

However, it follows a long regulatory review, with the FCC just recently approving the transaction with conditions that are designed to ensure to prevent TWC and Comcast from locking up local sports programming and out-muscling others in doing so (HR 7/14).

Adelphia said the buyers paid about $12.5 billion in cash and 16% of the equity of TWC.

Comcast and TW had first announced definitive agreements to buy Adelphia on April 21, 2005. Meanwhile, Adelphia's bankruptcy process -- which observers have called one of the longest, most complex and most arduous in U.S. corporate history -- continues with many of the feuding creditors just recently signalling they may agree to a way to split up the recovered money among themselves.

Adelphia on Monday reiterated a recent prediction that it would emerge from Chapter 11 bankruptcy in the fourth quarter.

"The successful closing of this sale signals a major achievement for Adelphia's Chapter 11 bankruptcy case on several fronts," said chairman and CEO Bill Schleyer in a statement. "We've maximized the recovery for our creditors, dramatically improved the quality and performance of the systems going to Time Warner Cable and Comcast and saved almost 13,000 jobs. That stands in stark contrast to the situation almost 40 months ago when there was serious talk of liquidating Adelphia."

In related, but separate parts of Monday's deal, TW redeemed Comcast's 21% stake in TWC in exchange for cable systems and cash. The two companies are swapped several cable systems.

Giving effect to the Adelphia acquisition and the various swaps between the two companies, TW Cable wins about 3.3 million net new basic cable subscribers, with Comcast adding 1.7 million. That brings Comcast's total reach to approximately 23.3 million customers plus about 3.5 million users held in various partnerships, while TWC now manages 14.4 million basic subscribers, with about 1.5 million of them held in 50%-owned joint ventures with Comcast.

DirecTV Group, controlled by News Corp., earlier this year reported 15.39 million U.S. customers as of March 31. Competitor EchoStar Communications at that point had nearly 12.27 million users.

"With Time Warner Cable delivering stellar growth, we are very pleased to continue to build value by significantly enhancing our scale, subscriber clusters, and operating efficiencies, all at an attractive price," said TW chairman and CEO Richard Parsons. "We're confident that Time Warner Cable will continue to be an engine of growth for our company."

With the deal, 85% of TWC's subscribers are now in five large clusters, including about 3.1 million in New York, 2.6 million in Texas, 2.4 million in California, 2.3 million in Ohio and 1.9 million in the Carolinas. Time Warner Cable is now the largest cable provider here and in LA.

"The first half of 2006 has been terrific for Comcast with great consumer response to our new advanced products and triple play offer," Comcast chairman and CEO Brian Roberts said. "Comcast is in the strongest position in our history and the acquisition of these contiguous and complementary systems could not come at a better time."

Both CEOs lauded the men who will take the lead in integrating the acquired assets. In the case of TWC, it is unit chairman and CEO Glenn Britt. In the case of Comcast, it is Steve Burke.

Said Britt: " In the coming months, we'll stay focused on laying the critical groundwork to allow us to offer our very successful triple-play package of enhanced video, high-speed online and digital phone services aggressively to the nearly 7.6 million new homes passed in our expanded service area."

Before the news of the completed Adelphia deal, TW shares on Monday closed up 1% at $16.50. Comcast shares, which have been hitting new 52-week highs in recent days, declined 0.2% to $34.38.

http://www.hollywoodreporter.com/thr/article_display.jsp?vnu_content_id=1002915419

Bye Bye Adelphia. Can't say I'll miss you.....

Noticed channel 929 (TNT-HD) is now appearing on my guide. Can't tune to it yet, though. A "we've arrived" gift from Time Warner? :D

Noticed channel 929 (TNT-HD) is now appearing on my guide. Can't tune to it yet, though. A "we've arrived" gift from Time Warner? :D

I'm seeing "ER" in HD on TNT right now, BUT NFL-HD is Gone! Just when they were going to have ACTUAL CONTENT! Oh well. Good trade IMHO.
:D

As of this morning, NFL-HD is gone and TNT-HD is in. Didn't check SD but assume it's gone there too!

Just checked and TNT-HD is coming in now. Do they stretch all SD content? And I'll gladly trade NFL-HD for more of the upcoming NBA season in HD.

Has the transition officially happened yet?

Post here which thread (I think there are a couple LA-TWC threads that were started) should become the official thread - or if a new one should be started. I only ask that whoever is the OP should be willing to keep the first post up to date with current lineup, contact info, etc. so as the thread grows, newbies can be referred to the first post for the basic answers.

Has the transition officially happened yet?

Post here which thread (I think there are a couple LA-TWC threads that were started) should become the official thread - or if a new one should be started. I only ask that whoever is the OP should be willing to keep the first post up to date with current lineup, contact info, etc. so as the thread grows, newbies can be referred to the first post for the basic answers.


Yup it happened this morning. I nominate bgooch to start a new clean thread. He's been keeping us all up to date!

If bgooch is to be the OP, the other simpler option is to just retitle this thread. If the initial post is revised to TWC info, the middle pages will just be a historical reference. The nice thing about that is that all bookmarks and subscriptions will not be affected.

Out here in North Redondo Beach, CA (90278), the first of August brings TNT-HD (channel 929) and Disc-HD (finally) (channel 930). Looking forward to more content in the coming months.

Boy I sure hope we get some new channels in our area. We are still stuck with the original HD channel lineup.

Anybody home in the Oxnard or Ventura area that can check? I won't be able to check till tonight.

Jim

I urge all of you to call, write, and email time warner to pester them to add ESPN2HD ASAP!!! I know some of the former Adelphia customers (Marina Del Rey) had ESPN2HD, and I have a feeling they may be adding it in the comming months, but college football starts in 30 days!!!

I haven't been home yet today, but if NFL HD has been replaced by TNT HD, then TWC is off to a great start. I assume there are no other changes to the HD lineup: HDNET and HDNET MOVIES, INHD 1 & 2, and ESPN2 HD still there?

I haven't been home yet today, but if NFL HD has been replaced by TNT HD, then TWC is off to a great start. I assume there are no other changes to the HD lineup: HDNET and HDNET MOVIES, INHD 1 & 2, and ESPN2 HD still there?

The rest are intact. :D

Thread re-titled and INDEX updated (may take a day or so to show up).

Thanks for revising the first post, bgooch.

I noticed TNT HD and Discovery HD on my HD list, here in Placentia (north Orange County). TNT HD works, Discovery HD doesn't yet. I also noticed that the VOD menu changed drastically. I can't find Flix VOD any more. The interesting thing is it happened while I was watching a Flix movie. When I finished the movie and went back to look for another one to watch, the menu had changed and Flix was gone!

In any case, if they add new HD content, I can live without Flix!

-Dan

I noticed TNT HD and Discovery HD on my HD list, here in Placentia (north Orange County). TNT HD works, Discovery HD doesn't yet. I also noticed that the VOD menu changed drastically. I can't find Flix VOD any more. The interesting thing is it happened while I was watching a Flix movie. When I finished the movie and went back to look for another one to watch, the menu had changed and Flix was gone!

In any case, if they add new HD content, I can live without Flix!

-Dan

dagware,

Weren't you in an area where Adelphia claimed it was absolutely impossible to add any more HD stations due to bandwidth constraints? It's amazing what a one day switchover will do. It's not like Time Warner brought extra BW with it.

dagware,

Weren't you in an area where Adelphia claimed it was absolutely impossible to add any more HD stations due to bandwidth constraints? It's amazing what a one day switchover will do. It's not like Time Warner brought extra BW with it.
I had heard they were working on upgrading the head end (or whatever it's called) and that we were supposed to see changes Real Soon Now. So there's really no way of knowing whether Adelphia was full of crap when they said there wasn't enough room, or if they just managed to finally finish the changes. It might be more likely that they finished the changes earlier, but put off implementing them until TW took over.

In any case, I'm happy to see new HD content, even if I haven't seen anything on TNT HD that I want to watch yet.

-Dan

Funny that you guys are discussing the supposed b/w issues that Adelphia claimed prevented them from adding HD channels.

I repeatedly got that story from them whenver I inquired.

Well, today we now have two new HD channels - TNT and Discovery.

Either Adelphia were lying bastidges, or miraculously (sp?) the b/w issue was solved on the same day that TW took over.

I know which scenario I'm going with...

pj

wow..just noticed the change in the title..nice..

so it looks like we lose nfl-hd and gain tnt-hd? interesting...

I know i always thought that nfl-hd was a waste of bw..but not sure now since they are gonna start carrying some games...oh well...I rather have nba games on tnt-hd anyways.

good start TW. Now lower my monthly bill :p

I also just today am now receiving TNT HD and Discovery HD. I'm in the Inland Empire Chino/Montclair/Ontario area (unincorporated area). Previously Adelphia had just kept stringing me along for most of this year saying I would get notification when other HD channels became available. I'd called them on 3 separate ocassions. :rolleyes:

I also just today am now receiving TNT HD and Discovery HD. I'm in the Inland Empire Chino/Montclair/Ontario area (unincorporated area). Previously Adelphia had just kept stringing me along for most of this year saying I would get notification when other HD channels became available. I'd called them on 3 separate ocassions. :rolleyes:

TNT HD - nice! Do you have to pay extra for that? I have HBO and Discovery in HD. TNT has some good stuff!

Funny that you guys are discussing the supposed b/w issues that Adelphia claimed prevented them from adding HD channels.

I repeatedly got that story from them whenver I inquired.

Well, today we now have two new HD channels - TNT and Discovery.

Either Adelphia were lying bastidges, or miraculously (sp?) the b/w issue was solved on the same day that TW took over.

I know which scenario I'm going with...

pj

Yep we have both TNT-HD and Discovery-HD in Oxnard also. :D Same story here that Adelphia could not add any new channels to the old system because it was an old system. Guess I didn't see the TWC trucks in my area after midnight last night laying the new cables :rolleyes:

RIP Adelphia

Jim

Yep we have both TNT-HD and Discovery-HD in Oxnard also. :D Same story here that Adelphia could not add any new channels to the old system because it was an old system. Guess I didn't see the TWC trucks in my area after midnight last night laying the new cables :rolleyes:

RIP Adelphia

Jim

Well, when they deleted the analog NFL Network that would have made space for 2-3 HD channels on a 256QAM system.

Well, when they deleted the analog NFL Network that would have made space for 2-3 HD channels on a 256QAM system.

I don't believe we had an analog NFL network. We had NFL-HD (although it might as well have been analog for as much HD as they ever showed). Granted, yes, removing that one HD channel would have freed up space for one more, but not two...

I don't believe we had an analog NFL network. We had NFL-HD (although it might as well have been analog for as much HD as they ever showed). Granted, yes, removing that one HD channel would have freed up space for one more, but not two...

If you had the HD version you had analog (well technically SD) version too. There's a "drop dead" NFL banner on that channel now! ;)

If you had the HD version you had analog (well technically SD) version too. There's a "drop dead" NFL banner on that channel now! ;)
Shows you how much I watched either one. I didn't even know one of them existed.... :rolleyes:

Hi,
I thought VOOM went out of business some time ago. I just googled it. It is now part of DishNetwork.

http://www.voom.com/vhdo/index.jsp



Will you please elaborate on this VOOM DBS service. Right now Adelphia would be my only way to go HD because I just don't have the cash to shell out 500 on a reciever. Also satelite makes you buy the HD reciever plus pay the service fee. I like how Adelphia charges 9.95 and the box is rented

TNT HD - nice! Do you have to pay extra for that? I have HBO and Discovery in HD. TNT has some good stuff!

Far as I know no extra for it. They just appeared as available and there today at 929 and 930 right after KCET at 928. We already had ESPN, HBO and SHOW in HD.

Any volunteers to update the current HD channel lineup from your respective headend (locale)?

I posted examples of HD channel lineups at the beginning of this thread.

Is the Eagle Rock HD lineup now identical in all former Adelphia systems in the greater LA area?

Is the Comcast HD lineup the same for all former Comcast service areas?

Is the West San Fernando Valley HD lineup identical to TWC's lineup in other parts of Los Angeles before the addition of Adelphia and Comcast?

I'll post the additional lineups in the first post of this thread.

thank you

Hi Mogur2

Voom is owned by Rainbow Media Holdings LLC, a subsidiary of Cablevision. Sister networks include * AMC * fuse * The Independent Film Channel (IFC) and * WE tv

http://www.rainbow-media.com/about/index.html

Any volunteers to update the current HD channel lineup from your respective headend (area)?

I posted two HD channel lineups at the beginning of this thread for an example.

Is the Eagle Rock HD lineup now identical in all former Adelphia systems in the area?

What is the HD lineup for former Comcast subscribers?

Is the West San Fernando Valley HD lineup identical to TWC's lineup in other parts of Los Angeles before the addition of Adelphia and Comcast?

I'll post the additional lineups in the first post of this thread.

thank you

My HD channel lineup here in Anaheim Hills (La Mirada headend, former Adelphia), is identical to your Eagle Rock lineup in the first post.

http://www.tivoblog.com/archives/2006/07/31/more-on-the-twc-series3-tivo-issue/

Shows you how much I watched either one. I didn't even know one of them existed.... :rolleyes:

TW has changed the original blue page the put on that channel with a "It's Nice To Meet You" screen with a crawl at the bottom pointing HERE. (http://www.nflgetreal.com/)

Interesting development on my end. I'm on the santa monica end of former adelphia customers. Due to b/w issues we haven't been able to get the HD plus tier of channels.

So in comes time warner and both TNT and discovery appear on my channel lineup (no INHD, or ESPN2 yet). However they won't tune in. I get the 'you do not subscribe' message.

Call TWC to subscribe and they don't even have my account on file yet. Someone will call me back. WHen? He couldn't say. Ok, thanks a lot.

So i've got 2 new channels... that i can't access yet.

Anyone else have the same?

I am really hoping we get HDNet and HDNet Movies (and Food Network HD)! How come my parents in NW Ohio get better HD than us in LA?

Thus far the only things I've noticed are that the SD cable box in the other room got a message welcoming me to TWC and the TWC logo is now in the corner. Oh, and apparently the NFL network is gone now too (not that I would ever watch it).

Hey, it's TWOOO! It's TWOOO! TNT-HD is here! Ch 929. I wonder how much content will really be HD (16:9)? We'll see. Every new HD station is a bonus when there is so little to choose from without paying for premium channels. I think I now get 7 stations. Weeeee! Fire up the ae900 projector! I wish Animal Planet would go HD too! How about Comedy Central? Bye Adelphia, gonna miss ya! They only took like a year and a half to finally set me up with the MOXI box! SD projected to 106" SUCKS BALLS! It looks totally sick! True HD, like Discovery, is so nice on that High Power screen! GO TNT!

Yes
Good riddance Adelphia blood suckers - Get 'em a cell right next to the Enron boyz (or should I say coffin?)

So, what's up with that TNT-HD channel? - Looks kinda outta whack to me...
Streeeeched??? - c'mon now!

Hi, I just came in from Comcast. Often TNT-HD seems to broadcast non HD programs stretched. Programs produced in HD will look normal. Strange, because the non-HD stuff in the local HD channels seems normal to me.


Yes

So, what's up with that TNT-HD channel? - Looks kinda outta whack to me...
Streeeeched??? - c'mon now!

I wonder how long they had the system ready for the TW takeover. Basically they have probably been holding out and then so that right when TW was official they could flip the switch and start shouting how awesome TW is.....

Lets keep it going TW don't charge me extra for TNT or DiscoveryHD.

So in comes time warner and both TNT and discovery appear on my channel lineup (no INHD, or ESPN2 yet). However they won't tune in. I get the 'you do not subscribe' message.
I've seen this mentioned a lot in previous posts over the years, as various channels are added. I think it may take a while (a couple of days to a couple of weeks) for them to get some of this working. I don't know why, but that's what I've seen in the past. I've even seen posts that talk about how a channel appeared, then went away, then eventually came back again.

The bottom line is, I wouldn't get too worked up over it. Just keep checking the channels and eventually, everything should be OK. Let's just be grateful they're finally adding some new channels!

-Dan

PS: I get the problem you mentioned with Discovery HD, but not TNT HD. Too bad, because when I look at the show listings, I think I'll watch Discovery HD a lot more than TNT HD.

Interesting development on my end. I'm on the santa monica end of former adelphia customers. Due to b/w issues we haven't been able to get the HD plus tier of channels.

So in comes time warner and both TNT and discovery appear on my channel lineup (no INHD, or ESPN2 yet). However they won't tune in. I get the 'you do not subscribe' message.

Call TWC to subscribe and they don't even have my account on file yet. Someone will call me back. WHen? He couldn't say. Ok, thanks a lot.

So i've got 2 new channels... that i can't access yet.

Anyone else have the same?

I live in the center of SM and I have both channels available and working now

Yes
Good riddance Adelphia blood suckers - Get 'em a cell right next to the Enron boyz (or should I say coffin?)

So, what's up with that TNT-HD channel? - Looks kinda outta whack to me...
Streeeeched??? - c'mon now!

I haven't watched TNT-HD yet, but are you saying that other channels display in 4:3 with bars on the sides when displaying SD programming, but TNT-HD is stretched? That sounds odd.

I haven't watched TNT-HD yet, but are you saying that other channels display in 4:3 with bars on the sides when displaying SD programming, but TNT-HD is stretched? That sounds odd.
TNT-HD I believe shows HD programming in true HD (ie Law & Order and the NBA). However, every movie I have ever seen on TNT-HD is stretched, blown up, or pan and scan.

I had TNT-HD with Comcast before the merger.

Hi all, I recently moved to Fullerton, CA and had to purchase Adelphia, which is now Time Warner. I have the HD Moxi DVR, and it works OK. With Time Warner now taking over, they did add TNT-HD and Discovery-HD. TNT-HD is working, and Discovery is not yet.

However, last month when I tried to add ESPN HD, Adelphia told me that their agreement would not let them add ESPN HD to new subscribers, even though it is in my area. My area doesn't have the HD Tier, so even though my Moxi shows ESPN HD in the channel lineup, they won't add it. I called 2 different times and went to the local office, and no one can help.

Anyone else experience this? Hopefully with Time Warner taking over, I will be able to add it, but right now they don't know what is going on.

TNT-HD I believe shows HD programming in true HD (ie Law & Order and the NBA). However, every movie I have ever seen on TNT-HD is stretched, blown up, or pan and scan.

I had TNT-HD with Comcast before the merger.

Go to ww2.TitanTV.com and check out the HD only Digital Cable listings. See if any of the show that are listed as HD are stretched or whatever, OK?

Nighmares and Dreamscapes is on tonight at 7 and tomorrow at 8-9pm. It says HD, but I wonder if that is really HD. Has anyone noticed that all the endings kinda suck? Mr. King likes to leave us hanging (to fill in our own ending?), kinda like LOST!

I haven't watched TNT-HD yet, but are you saying that other channels display in 4:3 with bars on the sides when displaying SD programming, but TNT-HD is stretched? That sounds odd.

Biggest problem is it is a very strange panorama stretch that makes any motion at all unwatchable because the edges are ridiculously distorted. Most movies I've seen, plus most television series are presented this way. The originals and sports are almost all HD. Odd thing is sometimes they'll play a movie in HD, then subsequent showings are presented with their goofy stretch.

Here's the pathetic HD line-up for TWC (formerly Adelphia) in my area of north Redondo Beach (zip 90278):

902 KCBSDT
904 KNBCDT
907 KABCDT
911 KTTVDT
928 KCETDT
929 TNT HD
930 Discovery HD
939 ESPN HD
961 HBOHD Pacific
971 Showtime HD Pacific

Channels 929 and 930 are new as of yesterday. Before that it was even worse. Hopefully we'll soon get the other channels the rest of you are now receiving...

So I was taken over by TWC yesterday with absolutely no notice at all.

I guess I gained TNTHD, but now I don't have NFL Network (which I AM upset about losing), and whereas Comcast had provided ~60-70 free on demand movies, TWC charges $3.95 for nearly ALL their on demand movies.

I am NOT a happy camper. :mad: If I can get local HD channels OTA (will have to try tonight), I may very well switch to dish network until FIOS becomes available where I'm at.

FYI, Discovery HD is now working in Placentia. Also, the logo on my Moxi now says "Time Warner".

-Dan

Hi all, I recently moved to Fullerton, CA and had to purchase Adelphia, which is now Time Warner. I have the HD Moxi DVR, and it works OK. With Time Warner now taking over, they did add TNT-HD and Discovery-HD. TNT-HD is working, and Discovery is not yet.

However, last month when I tried to add ESPN HD, Adelphia told me that their agreement would not let them add ESPN HD to new subscribers, even though it is in my area. My area doesn't have the HD Tier, so even though my Moxi shows ESPN HD in the channel lineup, they won't add it. I called 2 different times and went to the local office, and no one can help.

Anyone else experience this? Hopefully with Time Warner taking over, I will be able to add it, but right now they don't know what is going on.
Have you tried calling them today? TW has officially taken over, so perhaps you can get it now.

-Dan

Well, my transition was not as smooth as some. For some reason, the Comonent Video output on my Moxi box doesn't seem to be working. And when changing channels, I get a second or two of white noise before the channel changes. I haven't gone through the whole channel listing or features, but TNT-HD was working as of last night. Discovery HD was listed, but not working.

Hopefully, things will get resolved soon and more HD content added.

Es for ESPN-HD, I recall hearing that they don't have an agreement at this time, so its doubtful they will add you.

Es for ESPN-HD, I recall hearing that they don't have an agreement at this time, so its doubtful they will add you.

Thats strange because TWC in the Valley has had EspnHD for awhile, We now have the exact same standard lineup as the areas that have been ran by TWC for years. They also offer an HD plus tier which includes hdnet and inhd, along with ESPN HD..

Same lineup for Seal Beach, with Discovery HD not accessible as of last night


Gary Einstein


Here's the pathetic HD line-up for TWC (formerly Adelphia) in my area of north Redondo Beach (zip 90278):

902 KCBSDT
904 KNBCDT
907 KABCDT
911 KTTVDT
928 KCETDT
929 TNT HD
930 Discovery HD
939 ESPN HD
961 HBOHD Pacific
971 Showtime HD Pacific

Channels 929 and 930 are new as of yesterday. Before that it was even worse. Hopefully we'll soon get the other channels the rest of you are now receiving...

I am really hoping we get HDNet and HDNet Movies (and Food Network HD)! How come my parents in NW Ohio get better HD than us in LA?

Something has to compensate for living in Ohio! ;) :D

I'm formerly in Comcast West Hollywood. I am looking at the reported cable lineup for TimeWarner here and it looks a lot different than what everyone here is talking about. It shows two levels of HD...HD & HD Plus

HD consists of the following:
KCBS
KNBC
KABC
KTTV
KCET
Discovery HD
HBO HD
Cinemax HD
Showtime HD

HD Plus consists of the following:
HD Net
HD Net Movies
NFL Network HD
ESPN HD
ESPN 2 HD
INHD
INHD2

http://www.timewarnerla.com/channellineups/CLUPDFs/Beverly_Hills_West_Hollywood_AUG.pdf

If this is true, it looks like Comcast folks will lose:
TNT-HD
Starz HD
KTLA HD

But gain:
HD Net
HD NET Movies
NFL HD
Discovery HD
ESPN 2 HD


But of course, this all sounds wrong based on what people have been posting about recently getting TNT-HD, not having NFL HD, not having ESPN2 HD and not having HD NET.

Anyway, any explanation on the variance? Either way, I'm not happy at all about the prospect of losing KTLA-HD, Starz-HD and WGN (Non HD of course)

Im in fullerton california and i just got these after change over I have basic HD cable not pro or what ever they call it now.

Added with upgrade to Adelphia HD STB
902 CBS-HD
904 NBC-HD
907 ABC-HD
911 KTTV-HD
928 KCET-HD

Added after TimeWarner change over
929 TNT-HD
930 Discovery-HD

Time Warner expands its share
Cable company takes over most of the South Bay and large portions of Southern California under a deal initiated by the bankruptcy of Adelphia.
By Dennis Lim, DAILY BREEZE

More than 1 million television sets around Los Angeles and the South Bay converted from Adelphia or Comcast Cable to Time Warner Cable on Tuesday.

Time Warner now controls all but a sliver of the cable television market in the South Bay, said Deane Leavenworth, the company's vice president of external affairs for the Los Angeles region.

Only the Palos Verdes Peninsula and the southern tip of San Pedro will remain independent of Time Warner -- Cox Cable will operate there.

Before the deal, Time Warner served El Segundo, Gardena, Hawthorne and Torrance in the South Bay.

Adelphia's bankruptcy four years ago prompted Tuesday's shakeup. Both Comcast and Time Warner agreed to jointly buy and split Adelphia's assets. As part of that deal, the two buyers agreed to swap certain cable markets with one another. Adelphia once serviced the beach cities and Marina del Rey.

In general, Comcast gained markets on the East Coast, especially around Philadelphia and Virginia, said Patti Rockenwagner, vice president of regional communication for Time Warner and a former spokeswoman for Comcast. Time Warner added markets including Dallas and Ohio.

In the Los Angeles area, Time Warner's subscriber numbers jumped from 360,000 to 1.9 million under the deal, Rockenwagner said. Former Adelphia customers accounted for 1.1 million of that figure and Comcast had 500,000 customers.

To put those numbers in perspective, its share of the Los Angeles cable television market -- including parts of Orange, Riverside, Santa Barbara and Ventura counties -- leaped from 15 percent to 75 percent after the deal.

Time Warner also added all of Adelphia and Comcast's employees in the Los Angeles area to its payrolls.

The company's consolidated market will allow it to offer better services, Rockenwagner said.

"As we consolidate we can operate more efficiently, cluster our service areas and not have to waste time driving through Adelphia service areas to get to customers," Rockenwagner said.

According to www.timewarnercable.com/welcome, a Web site Time Warner set up with information about the transition, there will be no immediate change to cable equipment or pricing, and limited changes to channel line-ups.

Until October, newly transferred customers will continue to receive bills with either the Adelphia or Comcast company logo on it.

An advertising and mailer campaign to inform customers of the change already has started. Television ads began running on Tuesday.

The most noticeable difference for former Comcast customers was the loss of the NFL Network. Time Warner does not offer that channel.

"The entire goal of all this is to make it seamless as possible for the consumer," Leavenworth said. "Time Warner understands we only have one chance to make a first impression."

USC Communication Professor Jonathan Taplin said the deal would immediately benefit Los Angeles customers, but worried about its long-term effects.

Taplin said Adelphia had a poor service record and Time Warner's reputation for good customer service would better serve Los Angeles.

But Taplin predicted there will be more consolidation in the cable industry. In particular, he forecast that Charter Communications will likely merge with another cable company in the future. Powerful cable companies could throw their weight around to push through legislation in their favor and not in the interest of the consumer.

For instance, he pointed toward the net neutrality issue floating through Congress where certain preferable Web sites would download faster than others.

"I'm not averse to this consolidation if the government retains its powers to regulate these companies," Taplin said. "But the (Federal Communications Commission) has been a lap dog to big business and communication companies since the Reagan administration."

Rockenwagner said any fears of the cable industry becoming too consolidated were not justified.

She said thanks to satellite and telephone companies that increasingly offer many of the same services as cable, "there's still plenty of competition out there for cable."

Mike Masinter, a converted Time Warner customer in San Pedro, had few complaints about the deal.

Masinter learned of the deal earlier than most people. He called Comcast customer service on Friday.

While on hold he heard a series of advertisements for Time Warner Cable and asked why Comcast allowed a competitor to solicit his business on their phone line.

The customer service representative explained the impending deal to him.

"It's not upsetting at all, just a shock," Masinter said. "I don't really see anything too different between the two."

http://www.dailybreeze.com/business/articles/3473341.html?showAll=y&c=y

Masinter learned of the deal earlier than most people. He called Comcast customer service on Friday.

If him learning about the transfer on Friday is early, where does that put all of us who have been discussing this for months? :rolleyes:

Local NFL Fans Lose Network in Fee Dispute
Newly converted Time Warner Cable customers are upset. League-owned channel files complaint.

By Larry Stewart, Times Staff Writer, August 2, 2006

Time Warner Cable pulled the NFL Network out of its lineup without warning Tuesday because of a fee dispute, taking the network away from at least 1.6 million households in the Los Angeles area.

In turn, NFL Network on Tuesday filed a complaint with the Federal Communications Commission, asking that Time Warner be required to restore a carriage agreement for 30 days. The network contends that when Time Warner abruptly dropped it from its programming, federal rules were violated.

The move against the league-owned network comes one day after Time Warner Inc. and Comcast Corp. completed the purchase of Adelphia Communications Corp., which had filed for bankruptcy protection in 2002.

With the purchase, Time Warner now controls Adelphia's 1.1 million cable households in the L.A. region and, in an asset swap, Comcast's 500,000 households here.

A number of these subscribers were unhappy about losing NFL Network, which this season will offer 52 preseason games and eight regular-season games.

Richard Medina of Buena Park, previously an Adelphia subscriber, was one of them.

"We get a channel that shows us how to hang wallpaper, but we can't get a channel that televises preseason NFL games," Medina said, adding that he had been looking forward to seeing former USC stars Reggie Bush and Matt Leinart with their NFL teams.

Time Warner Cable, which had been servicing 360,000 homes in the L.A. market, has been unable to come to terms on a carriage agreement, contending NFL Network is asking for a 350% fee hike, mostly for the new eight-game package that kicks in Thanksgiving Day.

NFL Network denies the fee hike is that high, although spokesman Seth Palansky declined to discuss numbers.

He said the crux of the dispute, instead, is Time Warner's desire to put NFL Network on a digital pay tier. The network is demanding it be allowed to remain part of the basic cable package to reach as many households as possible.

A wider distribution enables NFL Network to charge more for advertising.

With Monday's merger, Time Warner, Charter and Cox now control the majority of the L.A. cable market — 52% of 5.3 million households. DirectTV and Dish Network control the satellite market, which represents 28%. NFL Network also does not have a carriage deal with Charter, but does with the other three.

Nationally, the 2 1/2 -year-old network has been able to reach agreements with cable and satellite companies that reach 65 million of the 91 million pay-television households. There are 26 million U.S. homes serviced by cable companies that don't have a deal with NFL Network, and 15 million are Time Warner homes.

Patti Rockenwagner, a spokeswoman for Time Warner Cable in L.A., said her company would like to reach a deal.

"We have offered to carry NFL Network on our sports tier, similar to the way the network has been offered to many Comcast and Adelphia customers in the past," she said. "What NFL Network is asking for is a 350% increase in rates for [essentially] eight games. That's not a reasonable value for our customers.

"Our customers will still be able to watch more than 100 regular-season games on CBS, Fox, NBC and ESPN — all available in high definition," she said. "Of the preseason games NFL Network is offering, 87% are on tape delay."

Indeed, of the 52 preseason games — the first of which airs Aug. 11 — only six will be carried live, but only because the network cannot show more than one game at a time. Nineteen will be in high definition. There also will be midweek replays of four games — two on Tuesdays and two on Wednesdays — plus its usual round-the-clock NFL-related programming.

Said Palansky of Time Warner, "This is a company that is desperate to divert the issue of removing a channel you subscribed to without any advance notice."

Neither Palansky nor Rockenwagner would discuss the subscriber fees NFL Network is asking, but the Sports Business Journal said the fees have gone from 25 to 35 cents per subscriber per month to 85 to 95 cents, and that there is a $2 surcharge for cable companies such as Time Warner that want to put the network on a digital pay tier.

Palansky said the network's West Coast headquarters in Culver City was swamped with complaints. The Times also received a number of complaint calls.

Medina, the former Adelphia subscriber, said he got a message on Channel 178, which previously carried NFL Network, that in part read: "Nice to meet you. Hello, my name is Time Warner Cable." And there was a scroll that told viewers the NFL Network was "asking you to pay a premium for eight out-of-market games you got free last year. We are negotiating a deal for you."

Les Haan of Bellflower, previously a Comcast subscriber, said Channel 244 on his system began running a warning from NFL Network on Saturday.

Haan said he called Time Warner on Tuesday to complain, but got no satisfaction.

"DirecTV is coming to install a new system on Saturday," he said. "Time Warner just lost a customer."

http://www.latimes.com/sports/football/nfl/la-sp-nfltv2aug02,1,61228.story?coll=la-headlines-sports-nfl

Here in Marina Del Rey CA, I just tried to unload a bunch of non-5C-protected content to D-VHS from my Motorola 6412 DVR. This is the exact same type of content I've unloaded/archived for years from Comcast... first from 6208 non-DVR, and for the past 1 1/2 years from 6412 DVR.

I'm not talking about pay-per-view, and not On-Demand. I'm talking about the usual and previously non-problematic copy-always HD cable channels (e.g. DiscHD), and also HBOHD and SHOHD which allow copy-once to D-VHS. At the moment only recordings of the general OTA HD channels (e.g. KNBC-DT) can be archived to D-VHS.

All of these "problem" recordings were done weeks or months in the past, while it was still Comcast, and these always were able to be archived to D-VHS in the past. And these old recordings are definitely "copy always", as I have even previously made copies (of excerpts) from one D-VHS machine to a second D-VHS machine without any issue.

Tomorrow morning I will be on the horn with TWC about this. Serious problem for me, as I've saved up lots of DVR recordings from DiscHD for archiving to D-VHS and am only now getting around to having the time to do the transfer.

These are NOT "copy never" recordings. They are either "copy always" or "copy once", both of which should allow archiving to D-VHS.

I'm formerly in Comcast West Hollywood. I am looking at the reported cable lineup for TimeWarner here and it looks a lot different than what everyone here is talking about. It shows two levels of HD...HD & HD Plus

HD consists of the following:
KCBS
KNBC
KABC
KTTV
KCET
Discovery HD
HBO HD
Cinemax HD
Showtime HD

HD Plus consists of the following:
HD Net
HD Net Movies
NFL Network HD
ESPN HD
ESPN 2 HD
INHD
INHD2

http://www.timewarnerla.com/channellineups/CLUPDFs/Beverly_Hills_West_Hollywood_AUG.pdf

If this is true, it looks like Comcast folks will lose:
TNT-HD
Starz HD
KTLA HD

But gain:
HD Net
HD NET Movies
NFL HD
Discovery HD
ESPN 2 HD


But of course, this all sounds wrong based on what people have been posting about recently getting TNT-HD, not having NFL HD, not having ESPN2 HD and not having HD NET.

Anyway, any explanation on the variance? Either way, I'm not happy at all about the prospect of losing KTLA-HD, Starz-HD and WGN (Non HD of course)

This is just the line up Comcast had in your area, Time Warner just took a copy of it from the comcast site, and put its logos on it. Check out zip code 91367.. this is an area that has had TWC for years. As you can see from the line up, everyone now has the same Standard HD line up and next those that don't have the option for HD nets and INHD channels should be getting access to those soon in an HD plus tier. There isnt the following channels listed: Espn 2 HD, Nfl nework HD, KTLA HD, Cinemax HD, Starz HD. Everyone will retain TNT HD..

Interesting development on my end. I'm on the santa monica end of former adelphia customers. Due to b/w issues we haven't been able to get the HD plus tier of channels.

So in comes time warner and both TNT and discovery appear on my channel lineup (no INHD, or ESPN2 yet). However they won't tune in. I get the 'you do not subscribe' message.

Call TWC to subscribe and they don't even have my account on file yet. Someone will call me back. WHen? He couldn't say. Ok, thanks a lot.

So i've got 2 new channels... that i can't access yet.

Anyone else have the same?

We are also in Santa Monica but able to view those channels. I suggest you go down to their office on Nebraska St. to straighten things out. The people on the phone are seldom able to help with non-trivial issues.

Well here in WLA I no longer have HDNET and HDNM :mad: This really sucks making a call right now.

Great we just lost power and everything I was typing went down the toilet, anyway I called TW on Nebraska Ave, and she said they didn't drop the line up for the two channels. I also inquired about NGC being added and it looks good so far but the bad news is NFL might be a sacrificial lamb but really all it was was mostly commontary's and I'd be willing to drop it for NGC. Anyway back to the issue now I'm supposed to wait here till 3:00 and DWP is sending somebody to lookat the transformer we've been loosing power here at random all week long on Sunday we had two brownies it lasted for 1hr 1/2.

Well here in WLA I no longer have HDNET and HDNM :mad: This really sucks making a call right now.

Great we just lost power and everything I was typing went down the toilet, anyway I called TW on Nebraska Ave, and she said they didn't drop the line up for the two channels. I also inquired about NGC being added and it looks good so far but the bad news is NFL might be a sacrificial lamb but really all it was was mostly commontary's and I'd be willing to drop it for NGC. Anyway back to the issue now I'm supposed to wait here till 3:00 and DWP is sending somebody to lookat the transformer we've been loosing power here at random all week long on Sunday we had two brownies it lasted for 1hr 1/2.

Gone for me too in West LA. Not good! A friend in Brentwood has had no cablemodem service since the switch, too. :eek:
Welcome to Time Warner Cable, just another name for Adelphia. SNAFU.

Update:
1:30PM They're back!

Wow, lots of complaints but it's been a seamless transition from Adelphia to TWC here in Hermosa Beach. Yes NFL is gone but TNT has been added. No other issues. Hey North Redondo, hang in there, from what I hear you should be getting all the other HD channels soon. In fact a service rep told me last week TWC’s goal is to get all the LA systems on the same grid.

Still no resolution on the loss of "archive from 6412 to D-VHS" capability for recordings/live from all but the off-air local network channels.

Spoke with a lady in "the Office of the President" at executive headquarters here in LA (i.e. formerly the Comcast executive headquareters), and she forwarded my problem to someone high up in engineering... who is supposed to get back to me by the end of today.

Of course that hasn't happened yet, but at least I haven't reached a dead end yet.

In the mean time, I've started watching the non-significant other recordings on my DVR (i.e. those I hadn't planned to archive to D-VHS) to "unload" capacity that way and free up recording space.

Wow, lots of complaints but it's been a seamless transition from Adelphia to TWC here in Hermosa Beach. Yes NFL is gone but TNT has been added. No other issues. Hey North Redondo, hang in there, from what I hear you should be getting all the other HD channels soon. In fact a service rep told me last week TWC’s goal is to get all the LA systems on the same grid.

It's an admirable goal, but we'll see how long it takes. If FIOS TV shows up here first (and I'm not holding my breath since Redondo doesn't have an agreement in place with Verizon like Hermosa), I'm outta here.

Well here in WLA I no longer have HDNET and HDNM :mad:
I'm confused. Does TW offer HDNET or not?

-Dan

The TWC tech is here right now. He's still working and calling in, but here is what I've found so far:
1. The DVI output overrides the Component video output. This wasn't the case before the change over. Not sure if this will be changed back/fixed.
2. When using DVI and switching channels, the DVR cycles through outputs before using DVI - this is supposedly a Digo issue and there is a ticket out on it.
3. KCET-HD is currently out - at least in Seal Beach and Anaheim.

We'll wee what happens from here.

I'm confused. Does TW offer HDNET or not?

-Dan

Yes HDNET is in the channel line up for the HD Plus package I lost KCET for a bit but everything seems normal they're doing someting weird because now ESPN2's EPG says NFL. I say drop NFL and get NGC going according to the CS girl NFL wanted "mo" money so this why were stuck in the middle of corp greed and somebody just pulled the plug out of spite (imo) and left 1.6 million people hanging without warning. What they should have done is give the 30 day run until negotiations are final, and at least let they're precious customers know NFL channel is under going negotiations/reconstruction and may not be avalible after the 30 day's that would have been nice :rolleyes: .

A question for TWC subscribers pre-merger.

What DVR do they use? What is the HD capacity (how many HD hours will it hold)?

If you are familiar w/ MOXI, how do they compare (if they are different).

A question for TWC subscribers pre-merger.

What DVR do they use? What is the HD capacity (how many HD hours will it hold)?

If you are familiar w/ MOXI, how do they compare (if they are different).
TWC has the Scientific Atlanta boxes, the SA 8000 and SA 8300.

Spoke with a TW rep regarding the NFL Network, he said the channel should be restored to former Adelphia customers some time today and will remain in the line-up for at least 30 days per the FCC ruling. Obviously that doesn't necessarily mean it's actually going to happen but his response did seem like it was a stock one provided by the company to all of its customer service reps ...

Strange - I'm getting the HD channel but not the SD channel. And neither channel is showing up in my STB guide.

TWC has the Scientific Atlanta boxes, the SA 8000 and SA 8300.

How many hours of HD can they hold?

The Motorola from Adelphia has a meager 10-12 hour HD capacity.

NFL HD is back in Hermosa Beach but not on the SD grid.

NFL-HD is back for me also in Brea, CA........I never even knew there was a SD NFL channel

WLA is getting the NFL channel also.

Still no resolution yet on the DVR->D-VHS archiving problem (for Motorola 6412), but at least I've finally heard back from the VP of Engineering (located at headquarters in El Segundo) responsible for the Southern California area.

He said they did not "push" any new software out to the 6412, only the new TWC logo. So he's surprised that there would be any change whatsoever in the behavior of the box relative to 5C handling and the ability to offload to D-VHS via 1394.

And the fact that the problematic behavior affects not only newly arriving content (distributed by now TWC) but also previously recorded content (while it was still Comcast) is particularly mysterious, since the "copy once" and "copy always" 5C flags were obviously sent out correctly weeks or months ago.

It's as if all but the OTA HD channels are being interpreted as if they were "copy never", including the old pre-TWC recordings... and this makes very little sense.

Nevertheless, he will have his staff begin looking into it and will get back to me by Monday or Tuesday at the latest with an update. And I got his name and phone number, so I will pester him if I don't hear back.


He did say that they were much more familiar with the SA8300 and its 1394 functionality and could swear that the behavior of that box was fully and properly 5C-compliant (although I honestly thought that only one or two AVS people elsewhere in the country have ever claimed to get 1394 archiving to work from an SA8300, and when pressed for specifics never responded) so this surprised me.

In contrast, the 6208/6412 from Comcast and their compatibility with problem-free offloading to D-VHS has been generally accepted for a number of years now, which is why this suddent unexpected development is so bothersome to me.

Anyway... more as the story develops.

this just in .... (with tongue firmly planted in cheek)

TNT petitioning FCC
The Time Warner corporate sibling doesn't wish to be Time Warner Cable's latest cast off and is asking to be reinstated after unceremoniously being dropped without 30 day advanced notice once FCC Media Bureau ruled in favor of NFL Network which had been previously sacked when former Adelphia and Comcast systems were taken over by TWC August 1.

THIS IS A JOKE!

I've just been reading too much Borowitz Report (http://www.borowitzreport.com/)

How many hours of HD can they hold?

The Motorola from Adelphia has a meager 10-12 hour HD capacity.

I believe the 8300HD holds about 18-20 hours of HD. A month ago, I connected a 320GB hard drive to my 8300 SATA port so I now have an extra 40+ hours of HD to play around with.

http://www.avsforum.com/avs-vb/showthread.php?t=516559

Anybody else not getting PBS-HD (928) again tonight?

Jim

I believe the 8300HD holds about 18-20 hours of HD. A month ago, I connected a 320GB hard drive to my 8300 SATA port so I now have an extra 40+ hours of HD to play around with.

http://www.avsforum.com/avs-vb/showthread.php?t=516559


Nice! Counting the days for the swap...

Thanks for the info and link!

Anybody else not getting PBS-HD (928) again tonight?

Jim

Not getting a signal in Hermosa Beach, but it was back up earlier today...

Not getting a signal in Hermosa Beach, but it was back up earlier today...

Thanks. Just making sure it was not just me.

Jim

The Post Adelphia Landscape

Multi-Channel News (http://www.multichannel.com/article/CA6357343.html) breaks down what the American cable scene looks like after all Adelphia systems were divied up between Comcast and Time Warner Cable. Time Warner Cable now has 14.5 million subscribers, up from 11 million; Comcast now has 23.3 million, up from 21.5 million. The report also breaks down each cable provider's reach in most major markets.

Los Angeles

Time Warner 1,920,000
Cox 482,000
Charter 443,000
Mediacom 21,000

Thanks. Just making sure it was not just me.

Jim
Dead here in Anaheim Hills as well.

Nice! Counting the days for the swap...

Thanks for the info and link!
Did TWC confirm they would make a swap?

I asked about this before and another poster made it sound like TWC may switch to Motorola because that is what all of us Comcast people had - such that the SA boxes may be in the minority of their total equipment after the merger.

BTW, I have the Moto 6412 and it also holds 18-20 hrs of HD, but unlike the SA boxes, no one has gotten a SATA drive to work with it (last I heard).

Hey, I lost PBS-HD tonight! Did anyone else lose that station?

Hey, I lost PBS-HD tonight! Did anyone else lose that station?

Me too, they know about the problem.

Did TWC confirm they would make a swap?


I read about it in the MOXI thread in the HDTV Recorder Forum:
http://www.avsforum.com/avs-vb/showthread.php?t=412846&page=234&pp=30

Ok, well, they came, and as suspected, just told me there was nothing they could do. In fact, they said they had gotten four calls this week about the same problem. They mentioned that to their knowledge, TWC was going to replace all of the Moxi boxes and there will be "no more Moxi" within an unknown time frame. They claimed the Moxis were going to be replaced by a "better, newer, smaller" Motorola box that ran "cooler and could be turned off".

BTW, are the SA boxes dual tuners?

Yes.

Does anyone know the new quam channel numbers for Discovery and Tnt hd?

Me too, they know about the problem.

Mine is still out this morning. Any idea what the problem is?

Jim

PBS still out.

Any idea what the problem is?

Jim

I thought I read something in today's Calendar section, that a line was cut yesterday due to some road construction. They were attempting to reroute the signal, but couldn't say for sure when they would be back up.

I thought I read something in today's Calendar section, that a line was cut yesterday due to some road construction. They were attempting to reroute the signal, but couldn't say for sure when they would be back up.

That was KVCR in San Bernadino. I don't think it relates, but ya never know!

NO PBS in Fullerton CA Its been dead since Friday afternoon.
All other HD channels and digital channels seem ok

I also have an LG HD tuner hooked to my roof antenna, and I get PBS HD just fine on 28-1. Nothing on Adelphia or Time Warner or whoever the f#*k they are now! This sucks!

Did they just drop PBS HD from the lineup? Has anyone tried calling to find out what happened? How could a cut cable cause one station to go out?

I called and complained to TW. Where A* would normally credit each DAY for missing a channel (I've done this in the past when other channels fritzed out) TW* will only credit for the CHANNEL that is missing, about a dime. So WHO is better??
:p

PBS is back on...

i'm also in west LA & just switched over to TW from Comcast. just recorded 'saving pvt ryan' and successfully dumped to my JVC 5U. also dumped another cinemax? showtime? movie from a month ago from motorola to D-VHS. so no problems for me.Fascinating!

Taking what you've said into account, I just explored my own second option... through my second D-VHS VCR, a JVC DT100U. I have two boxes: JVC 40K, and JVC DT100U.

And, miraculously, like your results, I have NO PROBLEM when I use my JVC DT100U!! However the problem remains with my JVC 40K!

In other words, I am "unrestricted" in my ability to watch/offload from DVR through DT100U, either with live or previously recorded content from the three categories of HD digital source channels: (1) OTA HD locals carried by TWC, (2) non-premium HD, e.g. ESPNHD, DiscHD, INHD, etc., and (3) premium HD, e.gl. HBOHD, SHOHD, etc. This is 100% normal, and exactly as it was under Comcast.

However through the 40K, I am only "unrestricted" with category (1) above, the OTA HD locals. The other two categories produce a "cannot decode" error message from the 40K!


It's almost as if the list of "approved 5C-compliant devices" known to the 6412 DVR has been changed, with the 40K no longer in the list for anything but OTA HD locals... only the DT100U, and also your 5U! But I'd be hard-pressed to figure out what the 5C flags are that can trigger such a difference of behavior for the two VCRs.

Even if that were true, that the list of 5C-compliant devices for the 6412 for some reason no longer contains the 40K, there's still the mystery about why the non-premium and premium HD channels are both now being treated the same for the 40K, since I thought the non-premium channels were "copy always" just like the OTA HD locals. And this strange behavior is for both current "live" content as well as previously Comcast-recorded content.

And even "copy once" allows offloading from DVR to D-VHS for one generation. The only possible explanation for this is if the 40K is not being seen as "5C-compliant" any longer, so maybe there's a special 5C-flag situation for OTA HD locals that "forgives the non-5C-compliant device" and allows just those OTA HD locals to be offloaded anyway.

Very strange. But I will call the TWC VP of Engineering tomorrow morning to update him on these new findings.

Many many thanks for your insight. I don't know why I hadn't tried my DT100U previously, except that I had been intending to use the 40K in this latest batch of offloads.

Anyway, at least the urgency of my situation is now gone. Obviously I can still use the DT100U to offload whatever I want. Resolving the 40K problem is no longer a crisis.

I noticed that after the logo change I also lost access to the Free Movies onDemand category, and Encore onDemand. Does anyone know if these will come back at some point?

I hate how TWC changed the guide. I used to get 5 lines of programming. Now it appears we're stuck with 4 lines and a line for a banner ad.

More DVR info from the MOXI thread in the HDTV Recorder Forum:
http://www.avsforum.com/avs-vb/showthread.php?p=8153735#post8153735

Spoke to an "Adelphia" installer in a parking lot. He said TW will be mass switching out Moxi's for different Motorola DVRs. For him it can't come too sone as he's had a lot of trouble calls with the Moxi. I would have figured SA boxes, so we'll have to wait and see. I mentioned SA and he said it'll be Moto.
Don't have a time frame.

Got my HD hooked up yesterday with a Moto 6412 box, NOT the 6416 I was told I'd get over the phone (after getting info here). Kind of a drag. Still need to do tweaks on my Samsung 5087 to get SD to look better, but so far, so good. Kind of disappointed that there's not HBO HD on demand; I wanted to see what "Deadwood" looked like in HD before tonight, but it's all SD material on-demand. Is there no HBO/Showtime/Starz! material (I'm a Comcast subscriber now part of TW) that's available in HD On-Demand?

Los Angeles

Time Warner 1,920,000
Cox 482,000
Charter 443,000
Mediacom 21,000

Breaking that down still further (according to Multichannel News (http://www.multichannel.com/article/CA6333721.html) )

Pre-merger, it was

Time Warner Cable: 350,000
Comcast: 750,000
Adelphia: 1,000,000

The totals don't quite match up with the ones you have... but it's pretty clear that TWC suddenly moved from being an S-A only system to one in which only a small minority of their subscribers are on S-A. Like it or not, TWC in SoCal is a mainly Moto system.

Remember--you can't simply pop an S-A receiver or DVR onto a Motorola headend. The Moto headends can take any of the Moto DVRs (DCT6408, DCT6412, BMC9012, BMC9022). The BMC models use the Moxi software.

So swapping the set top boxes for the newly acquired customers would also require changes in the head-end. It would take a massive investment to make a radical and wholesale switch. (They could decide it's worth it, but I wonder how likely that is.)

Or...

They can wait until next year when the whole game changes. Right now the special mojo that decodes encrypted digital signals is built in to the cable box. That's why Moto boxes only work on Moto head-ends and S-A boxes only work on S-A headends.

But starting next July 1st... the set top box and the decoding mojo will have to be sold separately. Provided everybody meets their deadlines, it will be much more a mix and match world.

I have no idea what Time Warner will do. But one good bet is that they will factoring the new FCC rules into their decision.

I love my moxi box, besides the lack of storage (80gigs doesn't cut it), they will have to knock my door down and steel it back from my cold dead hands. I used a 6412 when they were beta testing, the interface on the moxi is allot better. They would have to offer me something with a simular interface and allot more storage to get me to switch. Im sure if they do, do a switch out they would shut down the program guide info, so the box would be useless. Maybe its time to switch to E*

Does anybody on the west side of santa monica (roughly 14th street over) have a working TNT-HD or DISC-HD yet?

I know those on the west la circuits have it working, but i still get the 'you are not subscribed' message. CS has no idea what the problem is.

I love my my moxi box, besides the lack of storage (80gigs doesn't cut it), they will have to knock my door down and steel it back from my cold dead hands. I used a 6412 when they were beta testing, the interface on the moxi is allot better. They would have to offer me something with a simular interface and allot more storage to get me to switch. Im sure if they do, do a switch out they would shut down the program guide info, so the box would be useless. Maybe its time to switch to E*
I don't want to give up my MOXI box unless they are going to upgrade me to the 120G model! The 80G one keeps deleting shows before I can watch them!

Does anybody on the west side of santa monica (roughly 14th street over) have a working TNT-HD or DISC-HD yet?

I know those on the west la circuits have it working, but i still get the 'you are not subscribed' message. CS has no idea what the problem is.

I live on 14th (north of the 10), and I get both

I live on 14th (north of the 10), and I get both

Well that's annoying ;)

Thanks for the reply.

I hate how TWC changed the guide. I used to get 5 lines of programming. Now it appears we're stuck with 4 lines and a line for a banner ad.I called and complained about it! Paying big bucks for more ads is not my cup of tea.

Does anyone know if in West LA Discovery HDT is open in QAM? Is so, what's the channel number. I scanned but it didn't find it.
TiA

Can everyone check for me and see if they have HBO on demand "the wire" episode(s) 17-19.. For some reason they are skipped,(i have 14-16 and 20-25) and on the HBO site it states they should be available. So far I have called in twice to TWC in the last 48 hours.. no results

I called and complained about it! Paying big bucks for more ads is not my cup of tea.


I've had that for awhile. I always thought it was funny how Adelphia would always be quick to act on certain things such as....

1. Price increase ALWAYS happened every year or more with no delays, could always count on it happening.
2. Implemented technology into their cable system to stop torrent seeding. Now unless you use encryption you absolutely cannot seed a torrent.
3. As soon as the guide was upgraded they added the giant ad at the bottom eliminating two lines that could be used to view more program data. I went from viewing 15 channels at once to viewing four and a huge ad in their supposed "upgrade" as they called it.

The trend is adelphia/Time Warner will and always have taken quick action with upgrades that help their bottom line but something like adding an HD channel gets delayed month after month after month while they play the blame game.

Go check out dslreports and you will see. People will create threads asking questions like "anybody having problems in such and such area because my internet has been slow for days" and instantly the adelphia workers will pop in saying "well maybe if you'd actually read the FAQ and post some info we could help you fix your problem because I just checked and their is no issue in your area". Very quick to blame the user.

Wow this turned into a rant really fast sorry about that, I've really had it will adelphia in my area and their general lack of "giving a damn" about anything but collecting the check.

1. Price increase ALWAYS happened every year or more with no delays, could always count on it happening.


My bill goes up every 3 months! They nickel and dime you to death, hoping you won't notice it creeping up. I think we all agree - Adelphia sucks balls! :mad:

I been seeing alot of FSN in HD in other cities but the dodgers/rockies game is in SD is [653] FSN in LA in HD? If anybody knows thanks any info.

Time Warner Cable and the Los Angeles Dodgers Announce 'Dodgers On Demand'
09.08.2006 22:02:00

LOS ANGELES, Aug. 9 /PRNewswire/ -- Time Warner Cable, a subsidiary of Time Warner Inc. , and the Los Angeles Dodgers announced today a new channel for Southern California: Dodgers On Demand. Effective immediately and only available on Time Warner Cable's digital line-up, Dodgers On Demand will house a library of Los Angeles Dodger content on television. Dodgers On Demand is the first new On Demand Channel launched by Time Warner Cable since the company became the largest cable provider in the Los Angeles market.

"Dodgers on Demand will provide Dodger fans with an all-access pass to Dodger information 24 hours a day, 7 days a week," said Jamie McCourt, vice- chairman and president, Los Angeles Dodgers. "It's another great way for us to be able to serve our loyal fans in the Los Angeles community.

All Dodger fans need to do is tune into Time Warner Cable Channel Number One and navigate to the specific Dodgers On Demand section. To help enhance viewer experience, the channel is divided into seven major categories:

* Regular Season: Dodgers on Demand will feature original highlights, post-game interviews and expert analysis from each Dodger game. * Player Profiles: One-on-One interviews with current players, former Dodger greats, coaches and executives. * Dodger Events: Reports on all Dodger events and community outreach programs. Updated regularly throughout the year. * Press Conferences: Viewers will be given a birds-eye view into each Dodger press conference from start to finish. * Special Features: A variety of special Dodger vignettes that will be updated on a weekly basis. * Original Content: Dodgers On Demand will feature original series giving viewers an inside look into the Dodgers. * Dodgers En Espanol: In addition, Dodgers On Demand will showcase a number of features and interviews available entirely in Spanish.

"This partnership with the Los Angeles Dodgers is an exciting opportunity for Time Warner Cable to show its commitment to serving the Los Angeles market," said Jeffrey Hirsch, president of Time Warner Cable. "With channels such as Dodgers On Demand, Time Warner Cable will become synonymous with quality entertainment."

On August 1, Time Warner Cable and Comcast purchased Adelphia Communications to become the largest cable provider in the Los Angeles market. All former Adelphia and Comcast cable subscribers in Southern California are being transitioned to Time Warner Cable and will receive Dodgers On Demand on Channel One. For more information on Time Warner Cable, please visit our web site at http://www.timewarnercable.com/.

Los Angeles Dodgers

The Los Angeles Dodgers have represented the Los Angeles community since 1958. With a cumulative attendance of more than 170 million, the Dodgers have played before more fans than any other sports franchise in history. Over the years, the team has made 23 postseason appearances and has won six world championships. Visit the Dodgers on the Internet at http://www.dodgers.com/.

About Time Warner Cable

Time Warner Cable owns and manages cable systems serving 14.4 million subscribers in 33 states. Passing approximately 28 million homes, Time Warner Cable includes some of the most technologically advanced and best-clustered cable systems in the country, with nearly 85 percent of the Company's customers located in five geographic regions: New York, Texas, Ohio, the Carolinas and southern California. Leveraging its leadership in innovation and quality customer care, Time Warner Cable delivers advanced products and services such as video on demand, high definition television, digital video recorders, high-speed data and Digital Phone. Time Warner Cable is a subsidiary of Time Warner Inc.

http://finanzen.net/news/news_detail.asp?NewsNr=421377

TW also gave notice that NFL Network is bye bye bye on Sept. 3rd if no agreement...
:eek:

I been seeing alot of FSN in HD in other cities but the dodgers/rockies game is in SD is [653] FSN in LA in HD? If anybody knows thanks any info.

DirectTV offers FSN HD according to a radio spot I heard earlier this week on KROQ.

TWC in West Valley (Chatsworth) currently does not offer the channel.

I received a Welcome to Time Warner brochuere in the mail. Flipping to the HDTV section. They listed all the HDTV channels they will be giving us this fall.

The ones we have currenTly have.

Plus: HGTV-HD, HD MOVIES ON DEMAND, FSN-HD, HD SPECIAL EVENTS, & HD-PPV*

Disclaimer: * Not all additonal HDTV channels immediately available in all areas.

So I assume the system that you are on can handle more channels then you will recieve these channels this fall.

At the point where TWC becomes more expensive than Verizon FiOS TV, we will switch. I dont need to be dealing with Ads, less onDemand content, and higher prices because of this.

I received a Welcome to Time Warner brochuere in the mail. Flipping to the HDTV section. They listed all the HDTV channels they will be giving us this fall.

The ones we have currenTly have.

Plus: HGTV-HD, HD MOVIES ON DEMAND, FSN-HD, HD SPECIAL EVENTS, & HD-PPV*

Disclaimer: * Not all additonal HDTV channels immediately available in all areas.

So I assume the system that you are on can handle more channels then you will recieve these channels this fall.

How many HD Movies on Demand or HD Special Events will be "free"?

Is FSNHD on D* in L.A.?

How many HD Movies on Demand or HD Special Events will be "free"?

All it said was:

Want to enjoy the ultimate in Digital Cable? Check out HDTV! Time Warner Cable features over 20 High Definition channels - and most are included in you Digital Cable Package at no additional cost.

I'm curious too about the HD on Demand Prices.

On the next page it talks about DVR and shows a close up picture of a Scientific Atlantic Explorer 8000. But since (as posted in here) that we are headend for Motorola not SA, I assume when our Moxi's start to die off we will get Motorola DVR's??

I received a Welcome to Time Warner brochuere in the mail. Flipping to the HDTV section. They listed all the HDTV channels they will be giving us this fall.

The ones we have currenTly have.

Plus: HGTV-HD, HD MOVIES ON DEMAND, FSN-HD, HD SPECIAL EVENTS, & HD-PPV*

Disclaimer: * Not all additonal HDTV channels immediately available in all areas.

So I assume the system that you are on can handle more channels then you will recieve these channels this fall.


Could you list all the HD stations TWC is offering since some Adephia customers had more channels than others and still do. For example ESPN2. Thanks!

Ok, so my "No TNT-HD and DISC-HD" saga continues.

Just had two techs over and they looked at the system etc, talked to their supervisor, and were pretty adament that West Santa Monica does not, and will not, get these channels right now. Yes for LA, no for Santa Monica.

Looks like the new guys really have their stuff together. :-(

Boy, that really sucks! I love Discovery HD, and HD is the only way I can watch TNT on my projector (SD at 106" is total crap!). Even when it's not HD programming, the picture is clearer on TNT HD, but it is stretched, which I don't care for. It took a year and a half for adelphia to finally get the MOXI box in my area. Now I am hooked (except I keep running out of room on the puny Hard Drive and losing shows!).

I had a little surprise on Tuesday night. My friend came over to help me lift a new 42" Vizio LCD on to it's place on a dresser. I then hooked up the cable and let its QAM tuner scan. We then started to go through the channels finding the open HD channels to check out the set. One of the found channels was 114-5. It wasn't running in HD, but it was running full strength PORN! Not that watered down stuff, the full nothing left to the imagination stuff. :eek: :eek: :eek:
The only problem was it was running in high speed like 20X or so. We couldn't believe our eyes and watched for the next 10 ninutes or so and then as mysteriously as it arrived (I didn't use a different adverb here) it was gone. :(
Anyone know what the deal is here? It's not repeated to my knowlege, I've checked ;) :cool: :p

San Gabriel Valley
Switch reflects consolidating plan
By Rodney Tanaka Staff Writer, Whittier Daily News

Time Warner Cable began servicing local Adelphia and Comcast cable TV customers, a change that industry experts say will improve response times and broaden viewers' options.

"Adelphia was such a disaster from a service point of view that anything would be better," said Jonathan Taplin, professor of the USC Annenberg School for Communication. "And my sense is Time Warner has some good service records."

Time Warner Inc. and Comcast Corp. completed the acquisition of Adelphia Communications Corp.'s assets. Time Warner Cable gained cable systems serving about 7.6million homes, with about 3.3million basic subscribers.

Time Warner Cable now manages about 14.4 million basic subscribers, including 1.9million Southern California customers. The company had served about 360,000 subscribers prior to the Adelphia acquisition, Rockenwagner said.

Time Warner and Comcast divided up their various systems across the country to better consolidate and cluster their respective service areas.

Comcast grew on the East Coast and Time Warner grew in California, Time Warner spokeswoman Patti Rockenwagner said.

Consolidating services helps in mass marketing and provides better efficiency when sending out installation and service trucks, she said.

Former Adelphia customers will continue to use the same equipment and pay the same price.

Rockenwagner said her company has an excellent customer service record in Los Angeles.

"By and large, we are going to run our operations to make it easy for customers to do business with us," she said. "We're honing that process as we continue that integration."

The San Gabriel Valley will be serviced by one of three Time Warner Cable divisions in Southern California, the Los Angeles Metro division, she said.

Local officials have high expectations for Time Warner's service - and mixed views of Adelphia, whose founder John Rigas was convicted of fraud and conspiracy in 2004.

Diamond Bar had a franchise agreement with Adelphia and negotiated with Time Warner Cable to improve customer service before approving the transfer, said Ryan McLean, a senior management analyst with the city.

The franchise contract, which runs through September 2007, requires high standards of customer service, he said.

"We have heard good things about Time Warner customer service," McLean said. "We will continue to monitor this to ensure customer service remains."

Advertising throughout Adelphia's coverage areas required dealing with each local office, La Puente Councilman Louie Lujan said.

"It was a bit of a hassle to be honest with you, but at the end of the day we didn't have to go through it that often," Lujan said. "The frequency we had to go through it was low, so it never became a major problem."

La Puente would sometimes advertise beyond its city limits to attract regional tenants to its new redevelopment sites, Lujan said.

"As with any changeover, you hope the service provided either equals or exceeds what you had in the past," he said.

Adelphia rebuilt its infrastructure in Glendora about 10 years ago, which resulted in a higher level of service, Glendora Deputy City Manager Culver Heaton said.

"We received very few service complaints as far as quality of picture and signal, things like that," he said. "They've been timely in their response to service issues when they come up."

Adelphia installed fiber optics when it came into El Monte about five years ago, said Matthew Weintraub, administrative services officer for El Monte.

Picture quality improved, the number of channels increased and complaints decreased, he said.

"I have been very happy with their customer service and their commitment to government television production," Weintraub said.

The transition to Time Warner Cable has been seamless, with the same representatives helping the city with public access productions, he said.

He expects Time Warner to introduce "video on demand" and digital video recorders.

"A lot of good things are in store for the community in the not too distant future," Weintraub said.

Some Baldwin Park residents complained about Adelphia's service, but overall it was good, Baldwin Park Councilwoman Marlen Garcia said.

A cable company is evaluated on rates and customer service, Arcadia City Manager Bill Kelly said. Time Warner has a good reputation and the city has no problem with the transfer, he said.

Public opinion of Adelphia ran hot and cold, as with any big service provider, he said.

Each Adelphia office tended to focus on businesses in that particular community, Kelly said. As a result, a merchandiser would have to go to the local office for advertising, he said.

"It might change some \ but from what I can tell, advertisers for businesses are trying to focus close to their niche," he said.

Former Adelphia customers will receive TNT in high definition, Discovery HD Theater and Si TV but will lose the NFL Network.

The company wants to increase Internet speeds, expand television programming and create an easy-to-understand, seamless packaging of products, Rockenwagner said.

"Changes will come more gradually down the road," Rockenwagner said.

Cable rates will not necessarily increase despite the consolidation of cable companies because satellite and telephone companies are also competing to provide these "bundled" services - cable television, high-speed Internet and telephone services, Taplin said.

"What you will see in the next few years is Verizon and AT&T competing pretty strongly with the cable companies in these specific services, giving you a wide range of services," he said.

Adelphia and Comcast cable subscribers who want more information about their services can call (888) TWCABLE, (888) 892-2253, or visit www.timewarnercable.com/welcome.

rodney.tanaka@sgvn.com (626) 962-8811, Ext. 2230

http://www.whittierdailynews.com/news/ci_4159901

http://www.latimes.com/sports/baseball/mlb/dodgers/la-sp-dodtv10aug10,1,3371368.story?coll=la-headlines-sports-mlb-dodger
By Larry Stewart, Times Staff Writer
August 10, 2006

The Dodgers and Time Warner Cable announced Wednesday the start of a new on-demand channel offering free round-the-clock Dodgers content to Time Warner digital cable customers.

"Dodgers on Demand" can be accessed by those customers through Channel 1, where icons direct viewers to such programming as original highlights, exclusive interviews and analysis. The channel also offers Spanish-language content.

Archival material includes such things as highlights from the team's 1981 World Series victory.

"If I can't sleep at 4 a.m., I can get up and watch highlights from Game 6," said former third baseman Ron Cey, who was at Wednesday's news conference at Dodger Stadium. In that series, Cey helped the Dodgers beat the New York Yankees in six games and shared series MVP honors.

With the recent takeover of Adelphia and Comcast cable systems, Time Warner serves about 1.9 million homes in the greater Los Angeles market, of which about 60% have digital cable.

Although Time Warner is embroiled in a dispute with NFL Network over carriage fees, Wednesday's announcement was not designed to distract viewers from that fight, according to Jeff Hirsch, president of Time Warner Cable in Los Angeles.

"Just bad timing," he said.

Hirsch also said the "Dodgers on Demand" project has been in the works for about four months and that there are no plans to enter into similar arrangements with other L.A. teams.

I had a little surprise on Tuesday night. My friend came over to help me lift a new 42" Vizio LCD on to it's place on a dresser. I then hooked up the cable and let its QAM tuner scan. We then started to go through the channels finding the open HD channels to check out the set. One of the found channels was 114-5. It wasn't running in HD, but it was running full strength PORN! Not that watered down stuff, the full nothing left to the imagination stuff. :eek: :eek: :eek:
The only problem was it was running in high speed like 20X or so. We couldn't believe our eyes and watched for the next 10 ninutes or so and then as mysteriously as it arrived (I didn't use a different adverb here) it was gone. :(
Anyone know what the deal is here? It's not repeated to my knowlege, I've checked ;) :cool: :p
Had to be a VOD channel on your headend.. someone in you neighborhood was watching porn

San Gabriel Valley
Switch reflects consolidating plan
By Rodney Tanaka Staff Writer, Whittier Daily News

Time Warner Cable began servicing local Adelphia and Comcast cable TV customers, a change that industry experts say will improve response times and broaden viewers' options.

"Adelphia was such a disaster from a service point of view that anything would be better," said Jonathan Taplin, professor of the USC Annenberg School for Communication. "And my sense is Time Warner has some good service records."

Time Warner Inc. and Comcast Corp. completed the acquisition of Adelphia Communications Corp.'s assets. Time Warner Cable gained cable systems serving about 7.6million homes, with about 3.3million basic subscribers.

Time Warner Cable now manages about 14.4 million basic subscribers, including 1.9million Southern California customers. The company had served about 360,000 subscribers prior to the Adelphia acquisition, Rockenwagner said.

Time Warner and Comcast divided up their various systems across the country to better consolidate and cluster their respective service areas.

Comcast grew on the East Coast and Time Warner grew in California, Time Warner spokeswoman Patti Rockenwagner said.

Consolidating services helps in mass marketing and provides better efficiency when sending out installation and service trucks, she said.

Former Adelphia customers will continue to use the same equipment and pay the same price.

Rockenwagner said her company has an excellent customer service record in Los Angeles.

"By and large, we are going to run our operations to make it easy for customers to do business with us," she said. "We're honing that process as we continue that integration."

The San Gabriel Valley will be serviced by one of three Time Warner Cable divisions in Southern California, the Los Angeles Metro division, she said.

Local officials have high expectations for Time Warner's service - and mixed views of Adelphia, whose founder John Rigas was convicted of fraud and conspiracy in 2004.

Diamond Bar had a franchise agreement with Adelphia and negotiated with Time Warner Cable to improve customer service before approving the transfer, said Ryan McLean, a senior management analyst with the city.

The franchise contract, which runs through September 2007, requires high standards of customer service, he said.

"We have heard good things about Time Warner customer service," McLean said. "We will continue to monitor this to ensure customer service remains."

Advertising throughout Adelphia's coverage areas required dealing with each local office, La Puente Councilman Louie Lujan said.

"It was a bit of a hassle to be honest with you, but at the end of the day we didn't have to go through it that often," Lujan said. "The frequency we had to go through it was low, so it never became a major problem."

La Puente would sometimes advertise beyond its city limits to attract regional tenants to its new redevelopment sites, Lujan said.

"As with any changeover, you hope the service provided either equals or exceeds what you had in the past," he said.

Adelphia rebuilt its infrastructure in Glendora about 10 years ago, which resulted in a higher level of service, Glendora Deputy City Manager Culver Heaton said.

"We received very few service complaints as far as quality of picture and signal, things like that," he said. "They've been timely in their response to service issues when they come up."

Adelphia installed fiber optics when it came into El Monte about five years ago, said Matthew Weintraub, administrative services officer for El Monte.

Picture quality improved, the number of channels increased and complaints decreased, he said.

"I have been very happy with their customer service and their commitment to government television production," Weintraub said.

The transition to Time Warner Cable has been seamless, with the same representatives helping the city with public access productions, he said.

He expects Time Warner to introduce "video on demand" and digital video recorders.

"A lot of good things are in store for the community in the not too distant future," Weintraub said.

Some Baldwin Park residents complained about Adelphia's service, but overall it was good, Baldwin Park Councilwoman Marlen Garcia said.

A cable company is evaluated on rates and customer service, Arcadia City Manager Bill Kelly said. Time Warner has a good reputation and the city has no problem with the transfer, he said.

Public opinion of Adelphia ran hot and cold, as with any big service provider, he said.

Each Adelphia office tended to focus on businesses in that particular community, Kelly said. As a result, a merchandiser would have to go to the local office for advertising, he said.

"It might change some \ but from what I can tell, advertisers for businesses are trying to focus close to their niche," he said.

Former Adelphia customers will receive TNT in high definition, Discovery HD Theater and Si TV but will lose the NFL Network.

The company wants to increase Internet speeds, expand television programming and create an easy-to-understand, seamless packaging of products, Rockenwagner said.

"Changes will come more gradually down the road," Rockenwagner said.

Cable rates will not necessarily increase despite the consolidation of cable companies because satellite and telephone companies are also competing to provide these "bundled" services - cable television, high-speed Internet and telephone services, Taplin said.

"What you will see in the next few years is Verizon and AT&T competing pretty strongly with the cable companies in these specific services, giving you a wide range of services," he said.

Adelphia and Comcast cable subscribers who want more information about their services can call (888) TWCABLE, (888) 892-2253, or visit www.timewarnercable.com/welcome.

rodney.tanaka@sgvn.com (626) 962-8811, Ext. 2230

http://www.whittierdailynews.com/news/ci_4159901


Well good for the Adelphia customers. I used to be one when I lived in SM. But as a former Comcast customer now force to be with TWC. I'm not happy! If things don't improve, I'm going back to satelllite.

Had to be a VOD channel on your headend.. someone in you neighborhood was watching porn

But why the high speed? Was it dumping to a DVR? Also, I notived I had an VOD program running in the living room and theQAM found it too, but at normal speed and I have a Moxi.

But why the high speed? Was it dumping to a DVR? Also, I notived I had an VOD program running in the living room and theQAM found it too, but at normal speed and I have a Moxi.

VOD allows you to fast forward. Whoever was watching the porn was in a hurry.

I was QAM scanning a while back and someone was watching gay porn. Now that was a shocker (not that theres anything wrong with it for its intended audience). Now I know how my wife feels about 2 girls in regular porn.

I am shocked that the cable company transmits the VOD channels in the clear. A lot of newer TVs tune these channels and you never know what will show up. A family flipping through these channels might get a big surprise.

VOD allows you to fast forward. Whoever was watching the porn was in a hurry.

I was QAM scanning a while back and someone was watching gay porn. Now that was a shocker (not that theres anything wrong with it for its intended audience). Now I know how my wife feels about 2 girls in regular porn.

I am shocked that the cable company transmits the VOD channels in the clear. A lot of newer TVs tune these channels and you never know what will show up. A family flipping through these channels might get a big surprise.

I remember also seeing a recent movie, it was probably VOD too. Makes sense, thanks.

Now I know how my wife feels about 2 girls in regular porn.

:D :D I'm at work right now and coworkers are wondering why I'm laughing so hard. Funny line.

Could you list all the HD stations TWC is offering since some Adephia customers had more channels than others and still do. For example ESPN2. Thanks!

On the Bev Hills/ We Ho (90069) system I'm Currently getting:

902 CBS2
904 NBC4
907 ABC7
911 FOX11
928 KCET
929 TNT HD -added when TWC took over
930 DISCOVERY HD
931 HDNET
938 NFL HD - until 9/3
939 ESPN HD
940 ESPN2 HD
950 INHD
951 INHD2
961 HBO HD
963 CINEMX HD
971 SHOWTIME HD


Edit: Yes i forgot to put HDNet-Movies .

Same as above + HDNet Movies for West LA. 90025

On the Bev Hills/ We Ho (90069) system I'm Currently getting:

902 CBS2
904 NBC4
907 ABC7
911 FOX11
928 KCET
929 TNT HD -added when TWC took over
930 DISCOVERY HD
931 HDNET
938 NFL HD - until 9/3
939 ESPN HD
940 ESPN2 HD
950 INHD
951 INHD2
961 HBO HD
963 CINEMX HD
971 SHOWTIME HD


I believe I have HDMovies , along with the above channels. (La Verne)

TNT-HD / DISC-HD drama... yet another update.

So on a whim i called and had the CS person add the digital basic plan (don't have it, cause their's nothing i want to watch on it), hoping it would somehow trigger the two channels they claim i cannot get.

"it won't do anything", she insisted.

"could you just try" i asked.

She did, and boom, on comes DISC-HD. Doesn't make any sense, but it worked, so i'm happy. No luck with TNT-HD, and as a weird side note, the analog TNT also is out (ch 42).

Anyone have any guess as to why my MOXI hates tnt? Solutions?

In Encino, I have the same HD line up as above, plus HDMovies.
I hope we eventually get Fox Sports HD, and that home Lakers games are in HD, but I haven't seen any info on the content of that channel. Anybody have that channel last year, or know whether current home Dodger games on that channel are in HD?

In Encino, I have the same HD line up as above, plus HDMovies.
I hope we eventually get Fox Sports HD, and that home Lakers games are in HD, but I haven't seen any info on the content of that channel. Anybody have that channel last year, or know whether current home Dodger games on that channel are in HD?

My friend says that FSHD channel is national, not SoCal specific, like ESPN. I hope he's wrong!

What is FSN HD?
FSN HD is the high-definition service that offers select professional games in HD from FSN, your premier destination for home team sports. These games will be simulcast from your primary FSN network but will have better clarity and a widescreen format. Call your local cable or satellite provider to find out if FSN HD is available in your area.

Which regional sports networks produce HD programming?
Most of Fox's regional sports networks are slated to produce local HD programs including FSN Arizona, FSN Bay Area, FSN Florida, FSN Midwest, FSN North, FSN Northwest, FSN Pittsburgh, FSN South, FSN Southwest, Sun Sports, FSN Utah, FSN West, and FSN West 2.

What production format does FSN HD use?
FSN HD broadcasts games in the 720p format. The 720p format presents a picture with 720 vertical pixels and 1280 horizontal pixels. The 'p' stands for progressive scanning, which takes 60 sharp, complete pictures per second, producing spectacular moving images. In fact, because of its ability to render ultra-sharp pictures of subjects in fast motion, 720p provides excellent resolution for HD sports programming.

What is included in the FSN HD service?
FSN HD features live broadcasts of select local professional events, pre- and post-game shows, as well as other FSN programming.

Which teams offer HD games on FSN HD in their respective regions?
NBA teams include the Bucks, Grizzlies, Jazz, Lakers, Magic, Mavericks, Sonics, Spurs, Suns, Timberwolves, Trailblazers and Warriors. Major League Baseball teams include the Astros, Athletics, Brewers, Devil Rays, Diamondbacks, Dodgers, Giants, Mariners, Marlins, Pirates, Rangers, and Twins. NHL teams include the Blues, Coyotes, Hurricanes, Kings, Lightning, Panthers, Penguins, Sharks, Stars, and Wild.

How many HD games does FSN HD produce for each team?
FSN HD will typically produce at least 10 games per NBA team, 10 games per NHL team, and 17 games per Major League Baseball team.

How many HD games does FSN produce a year?
FSN HD produces nearly 475 games, which translates into close to 1,425 hours of locally-produced sports in HD annually.

Are HD games on the same channel as FSN?
FSN HD games appear on a separate channel. The standard-definition telecast of the same game appears on your regular FSN line-up, so no one misses a game, even if you don't have a digital television set or the capability to receive high-definition broadcasts.

Do the games cost fans extra?
FSN HD is available at no additional charge to FSN viewers with an HD set-top box from their cable or satellite provider.

Do fans need anything different to get FSN HD?
If FSN HD is available in your area, you need a subscription to digital cable or satellite, an HD or HD-ready television set, and an HD compatible tuner. Call your local cable or satellite provider to find out if FSN HD is available in your area.

Where can viewers find out more about FSN HD?
Log on to foxsports.com and search "FSN HD" for the most up-to-date schedule (http://msn.foxsports.com/name/HD) then go to the FSN Prime Ticket section near bottom of the page.

http://msn.foxsports.com/story/1528357

I'm in the San Gabriel Valley area. Just signed up for TWC with an HD-DVR, wonder which one I'll get, the phone rep didn't know. $29.99 for the Digital Basic package for the first 6 months, $13.90 for the HD-DVR, and few $'s for taxes, no commitment, no upfront costs, not bad.

I'm coming from DirecTiVo with no HD. I've only had my HDTV for less than a year but the OTA HD had me aching for recordable HD so I had to make the switch. I didn't want to pay the upfront costs of the satellite providers (and still get minimal HD recording time) even though one of them has an attractive HD channel package it seems.

I hope I don't miss my TiVo too much and that I can deal with the limited recording time on whatever box I get.

I'm in the San Gabriel Valley area. Just signed up for TWC with an HD-DVR, wonder which one I'll get, the phone rep didn't know. $29.99 for the Digital Basic package for the first 6 months, $13.90 for the HD-DVR, and few $'s for taxes, no commitment, no upfront costs, not bad.

I'm coming from DirecTiVo with no HD. I've only had my HDTV for less than a year but the OTA HD had me aching for recordable HD so I had to make the switch. I didn't want to pay the upfront costs of the satellite providers (and still get minimal HD recording time) even though one of them has an attractive HD channel package it seems.

I hope I don't miss my TiVo too much and that I can deal with the limited recording time on whatever box I get.

DirecTV's HDTiVo has a 250G drive, just a little bigger then the 80G in the Moxi you'll get. :confused:

DirecTV's HDTiVo has a 250G drive, just a little bigger then the 80G in the Moxi you'll get. :confused:

Why do you think that he will get a Moxi when TWC is getting rid of the Moxi platform?

My guess is that he will get a Motorola, since that is the preferred platform in LA.

Why do you think that he will get a Moxi when TWC is getting rid of the Moxi platform?

My guess is that he will get a Motorola, since that is the preferred platform in LA.

Inertia. It'll take them a couple of months to switch.

They show the SA8000 or SA8300 on their site which I believe has a 160gb hard drive. Not saying I'll get that one, just saying. How about the Motorola box though, how large is that drive?

MOXI is made by Motorola. There are two versions, 80G and I think a 160G unit, but you probably won't get the bigger one.

TWC has the Scientific Atlanta boxes, the SA 8000 and SA 8300.

If you had a Moxi from a former Adelphia system you will retain it. Adelphia had quite a number of Moxi and Motorola DVR boxes in it's various systems. T.W. will not be in a rush to replace them with SA boxes.

If you had a Moxi from a former Adelphia system you will retain it. Adelphia had quite a number of Moxi and Motorola DVR boxes in it's various systems. T.W. will not be in a rush to replace them with SA boxes.

Nor can they with Motorola in the head end. :(

Nor can they with Motorola in the head end. :(

You are just guessing...!

Here is what eriv16, former Comcast now TWC employee says:

"Clarification: The former Comcast and Adelphia proprieties are staying Motorola for the near future and maybe forever, it is too much of an investment to change them out of the Motorola environment. If anything it would be easier to change to Motorola from SA (SA has a smaller footprint in Los Angeles) but as far I as know we are staying with a hybrid Motorola/SA for the time being. Also, TV guide is going away, but not tomorrow. We have being instructed to change our tv guide client to TW navigator (at least that’s what I think it's called) in October/November timeframe"

You are just guessing...!

Here is what eriv16, former Comcast now TWC employee says:

"Clarification: The former Comcast and Adelphia proprieties are staying Motorola for the near future and maybe forever, it is too much of an investment to change them out of the Motorola environment. If anything it would be easier to change to Motorola from SA (SA has a smaller footprint in Los Angeles) but as far I as know we are staying with a hybrid Motorola/SA for the time being. Also, TV guide is going away, but not tomorrow. We have being instructed to change our tv guide client to TW navigator (at least that’s what I think it's called) in October/November timeframe"


:confused: Didn't you just confirm what I said? :confused:

:confused: Didn't you just confirm what I said? :confused:

Why am I not surprised that you cannot see the difference...!

- You said that TWC could not replace existing boxes with SA boxes because they have Motorola in the head end.

- TWC have a hybrid SA/Motorola head end where it doesn't matter if you have SA or Motorola boxes.

Why am I not surprised that you cannot see the difference...!

- You said that TWC could not replace existing boxes with SA boxes because they have Motorola in the head end.

- TWC have a hybrid SA/Motorola head end where it doesn't matter if you have SA or Motorola boxes.

I think what they meant was they now have a hybrid system here in LA because THEY had SA and Adelphia had Motorola. Each head end is independent until they consolodate. Based on numbers I think they ditch SA in LA. I could be wrong :D

Why am I not surprised that you cannot see the difference...!

- You said that TWC could not replace existing boxes with SA boxes because they have Motorola in the head end.

- TWC have a hybrid SA/Motorola head end where it doesn't matter if you have SA or Motorola boxes.

I don't think that the tech meant there was literally a hybrid head end right now. Before the merger, TWC already had a presence here in So Cal (Torrance and Gardena that I know of) which would logically have been an SA system. Other areas that they inherited from Adelphia are Motorola systems. Hence, So Cal is a "hybrid" environment for TWC at the moment. Some areas must use Moto boxes, some areas must use SA boxes, until such time that TWC converts the Moto areas to an SA headend (if they ever do, my guess is that this is a messy process because the moment you throw the switch, all existing boxes on that head end stop working, unless of course a hybrid headend can be done).

Of course we all assume that TWC would convert to SA systems. Does anyone have statistics on what the SA/Moto mix in TWC nationwide has become after the merger? Is it possible that because of swaps and consolidations, Moto now outnumbers SA systems under the TWC umbrella?

I think what they meant was they now have a hybrid system here in LA because THEY had SA and Adelphia had Motorola. Each head end is independent until they consolodate. Based on numbers I think they ditch SA in LA. I could be wrong :D

Looks like Joe beat me to it! :D

TWC would not be the first multiple system operator (MSO) to have multiple manufacturers equipment deployed to specific regions rather than companywide adoption.

I am looking forward to TWC offering a HD DVR as reliable and capable as TiVo.

The series 3 TiVo could be the best option for me now that TWC agrees to install their cable card in such devices.

I'd like to see the options available for subscribing to TWC L.A. but everything I've read says "Wait Until October' for Adelphia customers.

I'd like to see the options available for subscribing to TWC L.A. but everything I've read says "Wait Until October' for Adelphia customers.

I'm in a former Adelphia area and just called to get service. You should be able to get the Digital Cable for Internet for $60 for six months.. plus the lease fee for whatever DVR or box you choose. Or you can skip the Internet and only pay $30 for the Digital Cable. I believe TWC is going to merge all their service areas (or majority) onto the same price plan. Their site mentions an example of how these plans might work.. $45 for first service, $40 for second, and $35 for third. Example $45 for cable tv, $40 for Internet, $35 for VOIP Phone.

Current TV Inks VOD Deal With TW in L.A.

Anthony Crupi

AUGUST 15, 2006 -

Current TV has brokered its first video-on-demand deal, offering Current on Demand to digital subscribers in Time Warner Cable’s Los Angeles footprint.

Time Warner’s newly acquired Adelphia systems in the area will pick up Current’s VOD package by the end of the year.

Designed to complement the linear network, Current on Demand content is divided into three categories: Best of Current, a showcase of the network’s most-popular user-generated clips; Current L.A., a stockpile of content pertaining to the area and its younger inhabitants; and SuperNews, which culls animated fare from the network’s comedy series of the same name.

Two ancillary categories offer insight into the network itself and how users can submit their own content to Current.

Launched in August 2005, Current is the brainchild of former Vice President Al Gore and entrpreneur Joel Hyatt. About 30 percent of the content carried by the network is viewer-generated.

http://www.mediaweek.com/mw/news/cabletv/article_display.jsp?vnu_content_id=1002986867

Has anyone called TWC and tried to get a better deal on their pricing over what they had with Adelphia?

Has anyone called TWC and tried to get a better deal on their pricing over what they had with Adelphia?

I did talk to someone about pricing and even though they couldn't give me the new pricing yet, it would have only come to $10 less.

I did talk to someone about pricing and even though they couldn't give me the new pricing yet, it would have only come to $10 less.

My most recent bill seemed lower. Waiting for the dust to settle.

Has anyone called TWC and tried to get a better deal on their pricing over what they had with Adelphia?

I have Moxi, extra digital recv, Digital cable, ESPN HD ($1.50), and std internet (4/384) for $96 a month, including all taxes.. I call every 3 months and tell them im going to switch to dish and dsl.

does everyone who previously had ESPN2HD before the switch still have it?
I've been pestering TW for the past two months about adding it, it sounds like it will be added eventually, but I would encourage everyone who doesn't have it yet to call, write, and letter-bomb TW about adding ESPN2HD (ok, maybe not the letter-bomb)

does anyone know if TW will add NGCHD they added TNTHD and DCHD after change from adelphia. ID love to have National Geographic channel in HD also.

Hey, how about Animal Planet???

Their site mentions HGTV-HD and Statz and PPV-HD VOD-HD and FSN-HD.

Now is there an Animal Planet-HD or is that all covered in Discovery HDT?

DiscoveryHD has Jeff Corwin, but no other Animal Planet programming that I have seen. Discovery HD has their own special programming, and it's ALL HD! No SD content at all! Nice nature stuff, but there are other shows on Animal Planet that would look terrific in HD.

Hey, how about Animal Planet???

There is no listing for Animal Planet-HD. Where do you see this?

I meant I WISH they had Animal Planet HD!

I meant I WISH they had Animal Planet HD!

Maybe I'd be aiming at Discovery Networks? They control that fate. :)

Find out what's coming up on Discovery HD Theater… showcasing real-world programming in the stunning clarity and vivid color of high definition. Sign up (http://reg.cheetahmail.com/regp?aid=88808939&n=100) for their Discovery HD Theater Newsletter.

I guess I was not clear enough about what TW is going to be in the near future. When I said "hybrid" environment I meant what is Motorola now (former Adelphia and Comcast systems) is going to stay Motorola and SA (LA TW) is going to stay SA. SA was trying to make a push to turn all our Motorola areas to SA, but it was just too expensive. For the near future, we are schedule to standardize all our line ups to match the TW model in the October/November timeframe. Also, the move to the Navigator guide application for the Adelphia/Comcast proprieties has been pushed to next year (remember these areas still have TV Guide as guide information provider). As for new HD channels, I do not hear much, I believe that the former Comcast areas should be getting the HDNet channels when we unify all our channel lineups and there is push to get other channels, but nothing is being confirmed yet.

I had TWC installed today in a former Adelphia area. They brought the Moto Moxi BMC9012. So far I'm pretty happy with it even coming from a DirecTivo (also 80gb). Sure the Tivo is a bit more responsive but overall this Moxi isn't bad at all. Only thing annoying me so far is the difference in volume level between the HD channels and SD channels. I have to put the volume much higher for HD and if I forget to lower it (wife trap) before switching to an SD channel it can blow some ear drums. I'm using a fiber optic cable for audio, not sure if a different type of audio cable would change this.

I had TWC installed today in a former Adelphia area. They brought the Moto Moxi BMC9012. So far I'm pretty happy with it even coming from a DirecTivo (also 80gb). Sure the Tivo is a bit more responsive but overall this Moxi isn't bad at all. Only thing annoying me so far is the difference in volume level between the HD channels and SD channels. I have to put the volume much higher for HD and if I forget to lower it (wife trap) before switching to an SD channel it can blow some ear drums. I'm using a fiber optic cable for audio, not sure if a different type of audio cable would change this.
I have the same issue with my MOXI and LG HD Tuner (much worse on the LG). I think they use most of the bandwidth for the picture, so the sound volume drops. Or maybe it's when it is in surround sound, the volume gets split between the 5 or 6 channels. Just a guess. I doubt there is much you can do.

I guess I was not clear enough about what TW is going to be in the near future. When I said "hybrid" environment I meant what is Motorola now (former Adelphia and Comcast systems) is going to stay Motorola and SA (LA TW) is going to stay SA. SA was trying to make a push to turn all our Motorola areas to SA, but it was just too expensive. For the near future, we are schedule to standardize all our line ups to match the TW model in the October/November timeframe. Also, the move to the Navigator guide application for the Adelphia/Comcast proprieties has been pushed to next year (remember these areas still have TV Guide as guide information provider). As for new HD channels, I do not hear much, I believe that the former Comcast areas should be getting the HDNet channels when we unify all our channel lineups and there is push to get other channels, but nothing is being confirmed yet. Eriv, Glad to see you are still around. I guess some of us former Comcast customers have to get used to the new forum here:) Eriv has been a stand up guy for a long time on the Comcast thread ( he worked for Comcast). Anyone else notice in the user settings, the new HDMI settings?
[http://i2.photobucket.com/albums/y10/Polardoor/Cableboxshots002.jpg http://i2.photobucket.com/albums/y10/Polardoor/IMG_66041.jpg [

One more shot of the menu. Should we be using RGB or YCC 4:4:4?http:// http://i2.photobucket.com/albums/y10/Polardoor/Cableboxshots003.jpg

One more shot of the menu. Should we be using RGB or YCC 4:4:4?http:// http://i2.photobucket.com/albums/y10/Polardoor/Cableboxshots003.jpg

Which box is this for. It's not my Moto 6200.

Can anyone list the clear QAM channels (if any) they're receiving from TWC in West LA? I want to know if there's anything I can receive with my EyeTV 500's tuner before ordering installation. I'm already getting strong OTA signals, so I'm hoping for Discovery, etc. :D

One more shot of the menu. Should we be using RGB or YCC 4:4:4?http:// http://i2.photobucket.com/albums/y10/Polardoor/Cableboxshots003.jpg

How the heck do you access the user settings? I have an Oppo 670 DVD player outputting via HDMI to my Samsung 5087 and set the color space to "Auto." RGB is a bit gray and grainy, while the YCC 4:4:4 is a bit dark.

Can anyone list the clear QAM channels (if any) they're receiving from TWC in West LA? I want to know if there's anything I can receive with my EyeTV 500's tuner before ordering installation. I'm already getting strong OTA signals, so I'm hoping for Discovery, etc. :D

Nope just the Local 5 CBS NBC ABC FOX KCET. (HD that is)

Which box is this for. It's not my Moto 6200.Its the Motorola 6412 dual tuner box

How the heck do you access the user settings? I have an Oppo 670 DVD player outputting via HDMI to my Samsung 5087 and set the color space to "Auto." RGB is a bit gray and grainy, while the YCC 4:4:4 is a bit dark.This is if you have the Motorola 6412 box: hit cable button on remote, then press pwr off, keep your set on, then press the red menu button on your remote, and the user settings pop up.

Nope just the Local 5 CBS NBC ABC FOX KCET. (HD that is)

Thanks, Joe.

Thanks much! Tried turning on the captions, but there doesn't seem to be any on/off switch as to their function (they didn't work via my Samsung) except through the box.

This is if you have the Motorola 6412 box: hit cable button on remote, then press pwr off, keep your set on, then press the red menu button on your remote, and the user settings pop up.

Another question-- has anyone had HD programs "stick" in the DVR schedule system on the Moto 6412? I am going out of town next week and two HD movies that I'd previously set to record refuse to delete for some reason.

No all my movies have deleted ok, but I did once try to record something a 1am-3am and only got the first 15-20 minute the rest was blank no video or sound, TW tech told me they were having problems with their video routers at the head what ever that means.

From what I'm reading, it looks like premerger, Adelphia had the most HD content available between the three providers. Does anyone know if, as a former Comcast customer, I can get all the Adelphia HD channels unavailable to me previously?

From what I'm reading, it looks like premerger, Adelphia had the most HD content available between the three providers. Does anyone know if, as a former Comcast customer, I can get all the Adelphia HD channels unavailable to me previously?

I think, from what I've read, TW aims to consolodate the channel line up. That means we should all be gaining HD channels. Some more than others.
:D

What I wouldn't give for a little Universal HD on TWC here in Los Angeles.

Council Backs NFL Network
By Larry Stewart, Times Staff Writer
August 21, 2006

The Los Angeles City Council is running interference for NFL Network in its carriage dispute with Time Warner Cable in L.A.

The council on Friday passed a resolution introduced by Councilman Bernard Parks that encourages the Federal Communications Commission to extend indefinitely a temporary order issued Aug. 3 that required Time Warner to restore NFL Network to its customers. The original order extends through Sept. 3.

The resolution asking for the extension passed by a 7-1 margin. The dissenting vote came from Councilman Bill Rosendahl, a former Adelphia cable executive. He said the parties should work out their differences on their own.

The FCC's temporary order came two days after Time Warner Cable abruptly took NFL Network off the channel lineup following a takeover of Adelphia and Comcast, both of which serviced homes in the L.A. market.

That takeover, completed through purchase of bankrupt Adelphia and an asset swap with Comcast, involved about 1.6 million television households in the greater L.A. market. Time Warner now serves about 2 million households in the market and about 600,000 in the city of L.A.

Parks argues that Time Warner's dropping of NFL Network is the city's business because he believes it will force cable customers to turn to satellite services DirecTV and Dish Network, which offer NFL Network. Cities accrue tax dollars from cable subscribers but not from satellite subscribers.

Parks said Friday that Time Warner executive Deane Leavenworth had promised the council that there would be no change in service after Time Warner took control of the Adelphia and Comcast homes in L.A. Then, Parks said, he went home the next day and NFL Network was gone from his cable lineup.

Parks said in his resolution that an estimated 22,000 complaints had been lodged since Time Warner dropped NFL Network, some to Time Warner, some to NFL Network, some to the NFL and some to the City Council. He said Time Warner received 7,843 complaints, as opposed to 88 requests to have the network dropped.

The crux of the dispute between NFL Network and Time Warner is that the cable company wants to put the network on a pay digital tier, but the network wants to be on a basic service tier so that it reaches as many homes as possible.

Time Warner's Leavenworth said Sunday that he believed an agreement could be reached that is acceptable to both parties. He said the council resolution would not affect negotiations.

NFL Network is televising NFL exhibition games and will televise eight regular-season games, beginning Thanksgiving night with Kansas City vs. Denver.

Time Warner Cable is also involved, along with the Dodgers, in a dispute with Major League Baseball over the creation of a "Dodgers on Demand" channel without approval from MLB.

NFL Network is expected to announce today that it has hired Deion Sanders as a studio analyst. Sanders, who spent the last two seasons playing for the Baltimore Ravens, worked as a commentator on CBS' "The NFL Today" from 2001 to 2003.

Sanders will make his NFL Network debut Sept. 7, the night that the NFL's regular season begins. He will work on a Sunday night highlights show with Rich Eisen and Steve Mariucci throughout the season and on the pregame show when NFL Network begins its eight-game schedule on Thanksgiving night.

http://www.latimes.com/sports/la-sp-nfltv21aug21,1,3483706.story?coll=la-headlines-sports

eriv16 - thanks for posting. This thread is also a "hybrid".

Question: has this discussion moved to something labeled TW?
Also, my friend lives in former Comcast land (Beverlywood), and just ordered cable for the first time - from TW. Install was Saturday. She got a SA digital cable box in the bedroom but there's no guide with it. I didn't think it was necessary; i.e., why not just plug the cable directly into the tv? The answer, I think, is that it's "all digital," so the box was required. But as long as there's a box, why no program guide? In the den, she got the HD DVR, and its the Motorola DCT 6416 III. It's not Moxi; it's got a grid guide. There were no instructions, and there's nothing on the TW site or even the Motorola site. But I got the instructions for the DCT 6412 which appear to be the same. I think the 6416 has 160 gigs or whatever versus the 80 in the Moxi. Seems to work very well, and the remote has many more functions such that it may be able to function as her universal remote.

Question: has this discussion moved to something labeled TW?
Also, my friend lives in former Comcast land (Beverlywood), and just ordered cable for the first time - from TW. Install was Saturday. She got a SA digital cable box in the bedroom but there's no guide with it. I didn't think it was necessary; i.e., why not just plug the cable directly into the tv? The answer, I think, is that it's "all digital," so the box was required. But as long as there's a box, why no program guide? In the den, she got the HD DVR, and its the Motorola DCT 6416 III. It's not Moxi; it's got a grid guide. There were no instructions, and there's nothing on the TW site or even the Motorola site. But I got the instructions for the DCT 6412 which appear to be the same. I think the 6416 has 160 gigs or whatever versus the 80 in the Moxi. Seems to work very well, and the remote has many more functions such that it may be able to function as her universal remote.

This may help... Wiki Link (http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Firmware_and_Software#Firmware_and_Software)

Today I recieved my DVR from TWC. It was a Motorola 6208. I know they offer dual tuner DVR's. Does anybody know if I can call TWC to get my 6208 exchanged for a Dual tuner DVR(6412?).

I have the 6412 (phase III) that I picked up 2 weeks ago. I called to upgrade to a DVR, asked for the dual tuner and had to wait a week before I could pick it up at the local Comcast/Time Warner office. It seems they are in short supply and they didn't seem too willing to exchange the boxes out via mail or an onsite visit. But it's nice to have both tuners (you'll end up really enjoying it) and HDMI, and plenty of other ports.

Wikibooks rocks, eh? Good info, Joe!

Hey, I wanna 6416 MOXI! 160G would be sweet! 80G just doesn't cut it when HD takes up so much space! I only get like 6-7 shows before they start erasing automatically. Wait till the fall shows start back up!

Do you hear me, TWC?!?

Football Fight Turns Political
L.A. City Council's involvement reflects the seriousness of a dispute between Time Warner Cable and the NFL Network.
By Larry Stewart, Times Staff Writer
August 22, 2006

Who says you can't fight City Hall? You can if you're Time Warner Cable, a division of the largest media company in the world. And the mighty NFL as well.

The cable television giant and NFL Network are in the midst of a bitter dispute, and the Los Angeles City Council is on NFL Network's side, as evidenced by a resolution passed Friday.

But even with City Hall on its side, NFL Network faces a difficult battle that could keep it out of 2 million cable homes in the Greater L.A. market, and 600,000 homes within the L.A. city limits.

For three years, Time Warner Cable has refused to carry the league-owned network, which launched in November 2003.

And when Time Warner Cable recently replaced Adelphia and Comcast cable in the L.A. market, it took NFL Network away from those customers who were getting it.

The Federal Communications Commission ordered Time Warner Cable to put NFL Network back into those homes for 30 days, since it was taken off without warning.

The City Council resolution asked the FCC to extend the order to restore NFL Network indefinitely.

The FCC order drew a 67-page response from Time Warner Cable, and that, in turn, generated a 24-page legal brief filed by NFL Network on Monday.

The idea behind the FCC order was to give both parties more time to work out their differences.

Those differences, however, are significant.

Time Warner wants to put NFL Network on a sports tier that costs customers $2-$5 a month extra — and maybe more down the road.

NFL Network wants to be carried as a basic service, along with CNN, TBS, USA, ESPN and so on, giving it much greater exposure.

The more viewers, the more NFL Network can charge advertisers.

That part also works for Time Warner, since it gets several minutes of advertising time each hour.

"We do want to carry NFL Network," Time Warner Cable spokesman Keith Cocozza said Monday from the company's corporate headquarters in Stamford, Conn. "We have made them offer after offer."

But, he added, NFL Network is unwilling to be put on a sports pay tier.

Cocozza said that since NFL Network added an eight-game, late-season package, it had raised its rate to cable companies 250%. Sources say the rate went from about 25 cents per subscriber a month to about 70 cents.

NFL Network spokesman Seth Palansky, although declining to confirm the rate, said, "For a year, it's less than a movie ticket."

But that's per subscriber, and Time Warner has 14 million subscribers nationally. That amounts to more than a $100-million annual tab for the cable company.

"That's $100 million for eight out-of-market games," Cocozza said, specifying "out-of-market" because in cities that have NFL teams, those games must be televised on an over-the-air channel.

Cocozza, pointing out that NBA TV is among the channels on Time Warner Cable's sports tier, said, "And NBA TV carries 88 live games, as compared to eight on NFL Network."

NFL Network also offers an extensive schedule of exhibition games, midweek replays and game highlights during the season, the network's video-on-demand content and round-the-clock NFL programming.

One NFL Network executive suggested the real reason Time Warner Cable doesn't want to put the network on basic cable is because it would compete with the many Time Warner-owned networks, which include TBS, TNT, Turner Movie Classics, and CNN.

"That's simply not true," Cocozza said. "That's a separate division, and those networks have to negotiate just like everyone else."

Time Warner Cable, the country's only major cable or satellite company without a deal with NFL Network, claims it is looking out for its customers in not having to raise rates for a network not everyone wants. NFL Network claims it is looking out for pro football fans who shouldn't have to pay extra.

Can a deal still be worked out?

"I hope cooler minds will prevail," Cocozza said.

Said New York sports television consultant Neal Pilson, "These things have a way of working out."



Retiring NFL Commissioner Paul Tagliabue put NFL Network in the news Monday. Meeting with a half-dozen or so writers in his New York office, he was asked about Bryant Gumbel's commentary on HBO's "Real Sports" last week.

In an "open letter" to new Commissioner Roger Goodell, Gumbel said, "Before he cleans out his office, have Paul Tagliabue show you where he keeps Gene Upshaw's leash. By making the docile head of the players' union his personal pet, your predecessor kept the peace without giving players the kind of guarantees other pros take for granted. Try to make sure no one competent ever replaces Upshaw on your watch."

Tagliabue told the writers, "What Gumbel said about Gene Upshaw and our owners is about as irresponsible as anything I've heard in a long time."

According to the Associated Press, Tagliabue also said Gumbel's role as the play-by-play announcer for NFL Network's eight-game package would be a point of discussion between Goodell and NFL Network President Steve Bornstein after Goodell takes office Sept. 1.

http://www.latimes.com/news/politics/la-sp-tv22aug22,0,5237269,full.story?coll=la-headlines-politics

I think, from what I've read, TW aims to consolodate the channel line up. That means we should all be gaining HD channels. Some more than others.
:D

Oooh, that sounds like great news. ESPN2HD *drool* And with all this talk of the NFL Network staying as part of regular programming, I can only say it's a great time to have an HD setup.

I have the 6412 (phase III) that I picked up 2 weeks ago. I called to upgrade to a DVR, asked for the dual tuner and had to wait a week before I could pick it up at the local Comcast/Time Warner office. It seems they are in short supply and they didn't seem too willing to exchange the boxes out via mail or an onsite visit. But it's nice to have both tuners (you'll end up really enjoying it) and HDMI, and plenty of other ports.

Do the 6412 come with HDMI only or does it with DVI as well? My Tv only accepts DVI, so it seems I would need a connecter.

Do the 6412 come with HDMI only or does it with DVI as well? My Tv only accepts DVI, so it seems I would need a connecter.

The 64XX comes in three versions:

1) 6408, one tuner, DVI (Phase I)
2) 6412, two tuners, DVI (Phase II)
3) 6412, two tuners, HDMI (Phase III)

I have the Phase II with DVI that I connect to HDMI, on my Sony TV using a DVI to HDMI converter. You just need it the other way around.

HDMI and DVI can be interchanged with an inexpensive DVI to HDMI cable. Check out monoprice.com.

iggymama is right - HDMI to DVI is just the same (HDMI carries digital sound as well) if you're not concerned about the sound output (I'm using the digital optical out to my receiver). I'm not sure what the differences (besides DVI) are between Phase II and III, but it seems better to go with the latest model and use an inexpensive cable from monoprice (very quick shipping - they're in Rancho Cucamonga).

...use an inexpensive cable from monoprice (very quick shipping - they're in Rancho Cucamonga).

Are their cables good? I just bought a flat panel and upconverting DVD player this weekend and needed an HDMI cable. Needless to say I spent $90 for a 3ft cable and was thinking of buying one from monoprice and returning the other one. I hate overpaying for stuff.

Yes, their cables are of excellent quality, for a fraction of the cost! Go for it, dude!

Plus, if you order by 2pm, it will come USPS the next day. All my HDMI cables are from monoprice; highly recommended.

Monoprice is great - I also ordered the manual 2x1 HDMI switcher while I ordered the HDMI cables.

FYI, here are some links to information/troubleshooting for the Motorola dual-tuner DVR (DCT6412 III).

Issues regarding running HDMI through receiver:
http://www.avsforum.com/avs-vb/showthread.php?t=649941
The ghist is that due to HDCP issues, most receivers can't properly switch the HDMI connection. The solution is to a) run the HDMI cable directly from cable box to display (you can use digital out to the receiver), b) use composite cables, c) some have reported success with firmware 12.35 (12.31 is what the current Phase III have).

General overview/issues:
http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR
The upshot is that: 1) leave your cable box on, 2) Phase III has significant better analog picture quality over it's predecessors, 3) there are some quirks that are good to know about (overheating, remote not responding at times, etc.).

Sorry if you're on the Scientific Atlantic boxes, but as a former Comcast subscriber, the Motoral box is what I use and i suspect many others do.

Their site mentions HGTV-HD and Statz and PPV-HD VOD-HD and FSN-HD.

I was wondering if anyone knew anything more about FSN-HD. I've been hearing Direct TV ads on radio about FSN-HD. The ads talk about seeing Dodger and Angel games in HD coming down the stretch of the end of the season and Lakers and Kings games in HD for the 06-07 season. On the Fox Sports site they do list programming for what looks like 2 HD channels for the west region (West and Primeticket). FSN and Prime Ticket are two of the worst looking channels on my cable. Most of my friends agree as their reception is terrible at their homes as well. I watch a lot of FSN programming. Getting that in HD would be sweet.

Adelphia did a pretty good job of expanding the channels a while ago, and then added TNT-HD not very long ago at all. Is getting FSN-HD too much to ask?

Anyone know anything?

Previously TWC would substitute INHD2 (educated guess) with FSN high definition coverage of LA's professional sports teams and revert back to INHD2 regular programming after the games. Adelphia at the time did not carry INHD2 but that's what I remember reading. Can anybody else chime in?

Blast from the Past: Prime Ticket
By Linda Haugsted 2/27/2006 12:01:00 AM

Proving the adage, “Everything old is new again,” FSN will rebrand its second Western-states regional sports channel, readopting the “Prime Ticket” name the service wore in the 1980s and 1990s.

FSN West 2 will be rechristened FSN Prime Ticket April 3. The channel -- which Liberty Sports LLC acquired from its original owners, cable-industry pioneer Bill Daniels and Jerry Buss, owner of the National Basketball Association’s Los Angeles Lakers -- was known as Prime Ticket before Fox purchased it and dropped the name in favor of the Fox Sports Net brand in November 1996.

Although both FSN West and FSN West 2 carry marquee sports -- including Los Angeles Dodgers and Angels Major League Baseball games (the “Halos” have reportedly reached a 10-year, $500 million renewal deal with the two services); Los Angeles Kings and Anaheim Mighty Ducks National Hockey League action; Lakers and Los Angeles Clippers NBA tilts; and college sports, among other fare -- there was some feeling of inequity because of the names. FSN spokeswoman Jennifer Johnson said the names gave the sense that FSN West was “better” than network No. 2.

Network officials conducted a Web poll late last year and found that consumers remembered the Prime Ticket name fondly. They also responded that the name evoked excitement and professionalism.

Other possible names that were considered: Fox Sports West Southern California or Fox Sports Los Angeles. Those were rejected, though, because the network did not want to alienate teams nor isolate viewers. The network is distributed to Nevada and Hawaii in addition to Southern California.

The renaming will coincide with Dodgers’ opening day, April 3. The switch will occur one hour before game time, when the channel will debut a new show, Dodgers Live. Each sport will get the “live’ treatment, with the set color-coded with the team colors. In addition to the name change, the network will beef up its original-programming slate.

Teaser billboards boasting, “The Ticket is Coming,” began appearing in Los Angeles Feb. 6. On March 4, the billboards will explain the name change.

http://www.multichannel.com/article/CA6310847.html?display=Breaking+News

Has anyone here been watching baseball games in HD on channel 1105? It's the TBA Special Events channel, I believe that in the past i have seen games from both FSN-PT HD and FSN-W HD on channel 1105, can anyone here verify that games from both different FSN channels have in fact been on 1105? I just got to spend an hour arguing with TW because the Angels-Red Sox game isnt on in HD, even though it's listed on FSN-HD's website: http://msn.foxsports.com/name/HD#FSWest
Ironically, i should get this game in HD through the MLB extra innings package, but it's blacked-out because I live in the Angels market, even though I can watch the standard-def feed on channel 30; stupid, pointless blackout rules!!!

Has anyone here been watching baseball games in HD on channel 1105? It's the TBA Special Events channel, I believe that in the past i have seen games from both FSN-PT HD and FSN-W HD on channel 1105, can anyone here verify that games from both different FSN channels have in fact been on 1105? I just got to spend an hour arguing with TW because the Angels-Red Sox game isnt on in HD, even though it's listed on FSN-HD's website: http://msn.foxsports.com/name/HD#FSWest
Ironically, i should get this game in HD through the MLB extra innings package, but it's blacked-out because I live in the Angels market, even though I can watch the standard-def feed on channel 30; stupid, pointless blackout rules!!!

Something tells me you're not using a Motorola box. ;)

Anyone using a Motorola Moxi BMC9012 ever have it miss a recording and if you go into "Canceled & Deleted" it shows it as "Not Recorded (Error)"

What does this mean? It's happened to me three times in one week already.

hows the OC area doing for TWC?

Anyone using a Motorola Moxi BMC9012 ever have it miss a recording and if you go into "Canceled & Deleted" it shows it as "Not Recorded (Error)"

What does this mean? It's happened to me three times in one week already.

Could be time for a service call. Check out the Moxi forum on here on AVS.
Moxi (http://www.avsforum.com/avs-vb/showthread.php?t=412846&page=1&pp=60)

hows the OC area doing for TWC?

In what respects? Bill is the same, got TNT-HD immediately, logo on the Moxi screen changed. Other than that...same as Adelphia

BTW, has anybody closely watched those Adlphia/Comcast -> TWC transition commercials they are always running? They always show one Comcast van and one Adelphia van disappearing and becoming one TWC van.... Does this mean we should expect an even lower level of service and longer waits for service appts (since two vans turn into one)? :cool:

Could be time for a service call. Check out the Moxi forum on here on AVS.
Moxi (http://www.avsforum.com/avs-vb/showthread.php?t=412846&page=1&pp=60)

Its a new box, I just signed up for cable service a week ago :)

I've asked in the Moxi thread, nobody responded. I just reset the box again, we'll see what happens.. sucks though it errored on the season premiere of prison break and then again today on the repeat of the season premiere, I hope it doesn't continue.

Former Adelphia exec set to cash in on second big payday
August 24, 2006

Ronald Cooper's $5.1 million bonus is equivalent to three times the ex-Adelphia exec's salary and a target bonus, the company said in a filing.

Ronald Cooper, Adelphia's president and chief operating officer, is set to receive a $5.1 million bonus following his resignation from the cable operator after its sale to Comcast and Time Warner.

The payment to Cooper, 49, is on top of the $10.2 million a bankruptcy judge this month authorized for Cooper's role in the sale of Adelphia's cable assets. The final amount of Cooper's payout depends on the approval of the board of directors, the company said in a regulatory filing.

Cooper and William Schleyer, Adelphia's chief executive, joined Adelphia in 2003 when it was mired in bankruptcy proceedings caused by an accounting scandal orchestrated by the founding Rigas family. Adelphia sold its assets to Comcast and Time Warner for nearly $17 billion on July 31 as part of its plan to exit bankruptcy court.

Cooper resigned for "good reason" last week following the sale, Adelphia said in a U.S. Securities and Exchange Commission filing. Schleyer is among the almost 275 Adelphia employees staying on until the company exits bankruptcy.

About 13,000 of Adelphia's workers transferred to Comcast and Time Warner, while about 500 - including many at its Greenwood Village headquarters - lost their jobs.

Cooper's employment agreement bars him from working for a "competing enterprise," which specifically includes Qwest, EchoStar and Comcast, according to the SEC filing made last week.

The $5.1 million bonus is equivalent to three times Cooper's base salary and a target bonus, Adelphia said in a regulatory filing. Cooper joined Adelphia from AT&T Broadband, where he was chief operating officer.

http://www.rockymountainnews.com/drmn/tech/article/0,2777,DRMN_23910_4940294,00.html

In what respects? Bill is the same, got TNT-HD immediately, logo on the Moxi screen changed. Other than that...same as Adelphia

BTW, has anybody closely watched those Adlphia/Comcast -> TWC transition commercials they are always running? They always show one Comcast van and one Adelphia van disappearing and becoming one TWC van.... Does this mean we should expect an even lower level of service and longer waits for service appts (since two vans turn into one)? :cool:

Pretty much. One example I experienced. When something went wrong with service at Adelphia ie a channel dissapears, I got refunded a days service cost. When a chennel dissapeared recently with TW I got credited one channels worth of service for one day. What's a mil ? ;)

Its a new box, I just signed up for cable service a week ago :)

I've asked in the Moxi thread, nobody responded. I just reset the box again, we'll see what happens.. sucks though it errored on the season premiere of prison break and then again today on the repeat of the season premiere, I hope it doesn't continue.

Welcome to MOXI. We're all counting the days to the big switch out! Or so we hope... :D

Its a new box, I just signed up for cable service a week ago :)

I've asked in the Moxi thread, nobody responded. I just reset the box again, we'll see what happens.. sucks though it errored on the season premiere of prison break and then again today on the repeat of the season premiere, I hope it doesn't continue.
Call for service! My friend had a new MOXI, and he had to get it replaced within a week. You should not miss shows! That sucks!

Has anybody seen the new TWC magazine (http://www.twc-lawelcome.com/twc/200607/)?

"We hope you enjoy using Time Warner Cable. If you have suggestions for additional features or for improving current ones, please let us know."

Cust.Ops@twcla.com